GAME MANUAL - Shaffer Distributing
Contents
1. Doesn t Dispense Enough Tickets OR Dispenses Too Many Tickets Bad dirty optic sensor Wrong option settings s Ticket guide spring missing needs adjustment Bad ticket count input on controller board Bad ticket notch output transistor on the ticket dispenser board Bad board Bad front panel board Blow paper dust out of the optic sensor If that doesn t solve the problem then swap ticket board with another unit Check the options setting s for this game see information on your controller board Read the ticket dispenser manual under Ticket Guide Spring Check ticket count LED on your controller board see info on the controller board Swap board with another unit to verify this then replace the bad board or ticket notch output transistor see Ticket Dispenser Manual The blue wire goes to ground when no tickets are under the sensor eye Check connections between front panel board and ticket dispenser Check voltage between the green wire ticket sensor and the black wires should be pulsing 12V DC for each ticket If that is okay then the front panel board may be bad 20 BOB S RACERS 7 PROGRAMMING OPTION SETTINGS ENTERING PROGRAMMING MODE All programming adjustments are made via the push buttons on the programming panel located inside the coin door PATTY WHAC COMBO 1 Push the DOWN and ENTER buttons at the same time to ENTER the programming mode 2 Use the MODE SEL2. The power driven roller is mounted on the output shaft of the motor gear train assembly The motor assembly is mounted to the pivot bracket assembly in two Oilite bearings The motor assembly has a limited free swing limited by a single pin engaged in the brake sprag The brake sprag engages the power assembly The direction of torque when electric power is applied is in a direction so as to release the brake sprag When an attempt is made to pull tickets from the machine with the power off the torque is reversed and the brake sprag is engaged Also the pulling of tickets will cause the pivot bracket assembly to apply a pressure to the power driven roller against the ticket and idler roller greater than the pre set spring load This causes the O rings to depress and the coarse knurled surface of the roller will grip the tickets One ounce of pull on the tickets will apply 20 16 of pressure on the rollers During 1992 Deltronic Labs made enhancements to their ticket dispensers These included a push to feed ticket button on the main ticket dispenser board for ease of feeding tickets and the removable top on the ticket guide to allow ease of access to removing jammed tickets FOR A LIST OF TICKET DISPENSER PROBLEMS AND SOLUTIONS SEE THE NEXT PAGE BOB S RACERS PATTY WHAC COMBO TICKET DISPENSER TROUBLESHOOTING Symptom Possible Problem Solution Dispenses Tickets Continuously Not the same as
3. RACERS PATTY WHAC COMBO 4 CONNECTING THE POWER CORD Power socket Inlet box p Power plug Power plug Power cord 1 Insert the socket end of power cord into the power input of the game 2 Insert the power cord plug into a service outlet WARNING e Do not put heavy items on power cord ls e Hold the power plug instead of the wire to draw the power cord out of the socket e Do not touch the power plug with wet hands e Do not draw or twist the cord or near a heat source e Do not place the cord where the player can easily trip over or come in contact with e Operate this game with the correct power configuration 11 BOB S RACERS PATTY WHAC COMBO 5 INSTRUCTION FOR PLAY 1 Insert coin s the game starts 2 The player must hit the mole heads or lighted domes with the hammer as they pop up before they go back down to score 3 Mole Heads only score when coming up or when they are at the top Once the mole heads start in the downward direction they will not score when hit 4 When Count Down time is Zero game is over Tickets dispensed at end of game The object of the game is for the player to hit the moles on their head as they pop up or the lights as they light up The pace of the game will increase as each mole light is hit At game end the bell and beacon will go off If enough points are scored tickets will be dispensed if applicable 6 MAINTENANCE AND INSPECTION
4. 5 60 Hz Note As for the actual voltage please refer to the label on the game Power consumption 1600W 1 6 Amps Dimensions 38 81W x 29 61D X 33 33H inches Weight About 250 lbs Environment Condition A Temperature Indoor 14 0 F 104 0 F 10C 40C ws aS 2 3 4 5 B Humidity 90 C Atmospheric pressure 25 40 Inches of Mercury inHg to 31 30inHg 86 Pa to 106 Pa NOTE Game parameters are subject to change without notice ATTENTION ALL OF BOB S SPACE RACERS GAMES ARE SHIPPED WITH THE SAME KEY AND LOCK SETS IT IS IN YOUR BEST INTEREST TO CHANGE THE KEYS AND LOCKS YOUR GAMES WHEN YOU RECEIVE THEM This BOB S RACERS 2 INTRODUCTION 2 1 Overview and Technical Features FEATURES ELECTRIC SOLENOID OPERATION The electric solenoid design uses a heavy duty steel encapsulated high temperature bobbin developed specifically for this game The free floating mounting system assures long life for the integral brass sleeve as well as the Teflon coated mole solenoid shafts This design eliminates the air compressor pistons and associated parts of the original design This results in a lower cost simpler and quieter design that is specifically tailored to the Arcade environment CABINET DESIGN The cabinet is designed to be lighter to make it easier to handle It also incorporates a new marquee design that is fully back lit to attract
5. Too Many Tickets Bad driver IC Bad Darlington on ticket dispenser board Shorted pull up resistor White and red wire shorted Replace the IC that has the ticket enable line see the output definitions for your controller board Put a jumper between the white wire and black wire on ticket dispenser plug If motor stops the problem is in the game If the problem continues it s a bad ticket dispenser board Replace the driver transistor or ticket dispenser board Locate the pull up resistor 1K 1 4 W make certain the leads are not shorted Replace if necessary Examine the wire terminations from the game to the ticket dispenser The wire may have been closed in the ticket dispenser door causing a short Dispenses No Tickets No power to ticket board Bad Darlington transistor s Bad motor Wrong option setting s Bad IC driver Bad ticket dispenser Check the voltage between the red and black wires on the ticket dispenser Molex plug it should be 12V DC Replace Darlington transistor s or ticket dispenser board Swap the ticket dispenser with another unit Check the option setting s for this game see information on your controller board Replace the IC that has the ticket enable line see the output definitions for your controller board When tickets are to be dispensed check between the white enable wire and the black wire should be 12V DC If voltage is okay ticket dispenser may be bad
6. RACERS PATTY WHAC COMBO TODDLER WHAC A MOLE HW VERSION BSR2400 G BSR9065 HWAM2420 0 7 OR HIGHER Reg BSR ACTUAL DESCRIPTION 00 2 2 Toddler Whac A Mole 3 head 01 1 Number of Coins Required per Game 02 1 Number of Plays per Game 03 3 Number of Points per Ticket 04 1 Number of Free Tickets 05 0 Minimum Number of Tickets per Game 06 99 Maximum Number of Tickets per Game 07 0 Time 0 1 08 0 Beacon Time 0 1 Seconds 09 20 Game Time in Seconds A 255 Starting Mole Speed b 25 Mole Down Time C 4 Number of Coins per Bonus 1 d 0 Value of Bonus 1 in Extra Coins E 0 Bally Time F 0 Minimum Win Score for to 0 0 Minimum Win Score for Bell to Sound 0 Light Chase 0 Single 1 3 light 2 0 Display Type 0 2 Digit 1 3 Digit 3 0 Starting High Score A 0 High Score Notification 5 0 Starting Bonus Ticket 6 0 Add Bonus P 100 Mole Speed for Easy Game 8 0 Score to Earn Bonus Game 0 no bonus Program Approved For BSR Tested By Approved By Release Date 06 29 06 Date 6 30 06 Date 23 BOB S RACERS PATTY WHAC COMBO 8 REDEMPTION 8 1 Introduction This explanation of redemption procedures is not meant to be all inclusive document or a cast in stone rule book It is designed to outline basic concepts of what redemption is how it works and why it is both popular and profitable For further discussion on planning design game selection and operation
7. TOP COIL BED SECTION VIEW NOTE IF THE SOLENOID IS INSTALLED UPSIDE DOWN A LARGE LOSS OF SOLENOID STRENGTH WILL BE NOTED INSTALLING THE SOLENOID UPSIDE DOWN MAY ALSO RESULT IN SOLENOID WIRE DAMAGE BOB S RACERS 6 Re install the solenoid plunger bearing making sure that the anti rotation roll pin engages the notch in the top of the solenoid 7 Re install the bearing retaining bolts NOTE INSTALL THE BOLTS EVENLY AND DO NOT OVERTIGHTEN IF THE BOLTS ARE TIGHTENED UNEVENLY SOLENOID PLUNGER SHAFT BINDING MAY OCCUR 8 Re assemble the rest of the game in reverse order Refer to the specific sections of the manual if necessary 9 Plug the game in and test for smooth solenoid operation COIN MECHANISM OPERATION AND REPAIR OVERVIEW In all of our arcade games we use the Coin Mechanisms Inc brand of coin mechanism unless the customer requests a different brand Mechanical Coin Mechanisms When a player inserts a coin or token it travels through a chute to the coin mechanism The coin travels down onto a weighted lever that slows the coin and flips it over in front of a magnet If the coin used is too light it will get stuck on that weighted lever If it is too heavy the coin will be shot straight past the magnet and out the coin return slot As the coin passes the magnet the magnetic field slows the coin down enough to change its path and pass the coin by the coin switch The coin mechanism
8. from the AC wall receptacle when servicing this product Failure to do so could result in serious injury to yourself others POWER SUPPLY SERVICING 1 Turn off A C power to the game and unplug the game from the A C receptacle 2 Open the back of the game and you will find the power supplies in the middle of the game E e wal y 3 Remove whichever power supply is faulty and replace 4 Re assemble in reverse order SCORE SENSOR REPLACEMENT 1 Remove coil bed as indicated above in the coil bed removal and installation section 2 Unplug and unscrew the defective sensor pair and replace 3 Assemble in the reverse order COIL BED FRONTVIEW 18 PATTY WHAC COMBO TICKET BOARD SERVICING SOLENOID REPLACEMENT 1 Remove coil bed as indicated above in the coil bed removal and installation section 2 Remove the associated Mole head as indicated in the mole head removal section 3 Remove the 2 1 4 20 hex head bolts that hold the solenoid plunger bearing into the top of the coil bed assembly 4 Unplug the bad solenoid and remove from the coil bed assembly 5 Install the new solenoid making sure that the wires come out of the TOP of the solenoid and feed back down into the coil bed There is a clearance notch in the top of the coil bed assembly for the solenoid wires WIRES ON
9. item i e cosmetic damage we will ship your original item s back to you You will be required to return the Advanced Replacement item s or pay for it You will be responsible for all shipping charges should you decide to not keep and pay for the Advanced Replacement item s ADVANCED REPLACEMENT ITEM S SHIPPING RULES When you request an Advanced Replacement item from us we have a few rules for you to follow 1 DO NOT try to repair the defective item s on your own DO NOT disassemble the defective item s prior to returning it to Bob s Space Racers Inc this could cause further damage and the possibility of you not receiving any credit at all on the item s There are not any user serviceable parts inside and our vendors may void their warranty on disassembled parts Please review the last paragraph of the Advanced Replacement Policy 2 Wait for the Advanced Replacement item s to arrive prior to returning the defective item s 3 When the new item s arrive verify that it is the correct part If it is not please note what the differences are and contact Bob s Space Racers Inc 4 Return the defective item s in the exact same packaging the Advanced Replacement item s came in insures no more damage will be done to the item s during the return shipping Thank you for your cooperation 1 4 Statistics SINGLE UNIT AND TWO UNIT WHAC A MOLE AND SINGLE UNIT KIDDIE WHAC A MOLE 1 Rated power supply 100 125VAC
10. make such changes or modifications in present equipment 8 ALLOCATION OF RISKS This agreement allocates the risks of equipment failure between Bob s Space Racers Inc and the original purchaser This allocation us recognized by both parties and is reflected in the price of the goods THE PURCHASER ACKNOWLEDGES THAT IT HAS READ THIS AGREEMENT UNDERSTANDS IT AND IS BOUND BY IT S TERMS 9 TO OBTAIN WARRANTY SERVICE The original purchaser must at his own expense bring or ship the equipment to an authorized location for service Additionally the original purchaser must pay all freight shipping or transportation charges for the return of the equipment from Bob s Space Racers Inc to the original purchaser Telephone or write to Bob s Space Racers Inc 427 15th Street Daytona Beach Florida 32117 Tel 386 677 0761 Fax 386 677 0794 26 BOB S RACERS PATTY WHAC COMBO WHEN CALLING FOR SERVICE 1 When calling for service please check the service manual first Many times the answer to your problem has been addressed in this documentation 2 Please make sure you have the serial number of the game ready when you call 3 If this is a repeat call please tell the service technician that you have made a previous call regarding this problem This way we will be able to retrieve the history on your game allowing us to serve you better and save you time 4 Please retain proof of purchase for your product This m
11. of Redemption Centers please contact our sales office 8 2 What is Redemption The concept of redemption is to give players an incentive to play the game other than just for the entertainment value The way this is usually done is to give some type of reward based on the player s score or performance Redemption games are any games in which a player has an opportunity to win tickets tokens prizes bubble gum cards baseball cards or any other type of award for playing the game Usually the amount of the prize is based upon the performance of the player it may be based on how many players the person beats in a game or how many points are scored 8 3 What is a Percentage A percentage is how many cents on average you are giving back for every dollar taken in When you see the 96 from here on it means cents on the dollar awarded 8 3 Fixed Payout Standard Bob s Space Racers games give tickets as the reward You will need to determine what percentage you want to use The most successful percentage of payout is thirty percent 30 8 3 Why does Redemption Work One reason that redemption works is because Family Fun Centers are becoming more popular and families can spend quality time together The video game industry was pretty much reliant upon teenagers as their main clientele With the advent of the Family Fun Center video games are still there for the teenagers although they have lost some of their popularity possib
12. 6 1 Install and adjust Check the parts list before installation Check the mole heads for proper movement up and down f a problem is found please stop the game and check for any loose connections correct power etc 6 2 Maintenance Start this game and verify the correct operation of the mole heads lights before putting the game into everyday operations Clean the surface of the game as needed Check the inside parts after running for 1 month And check to be sure all parts are secure and in proper working order 1 Remove power before servicing game To avoid short circuit the power must be removed before touching inside If you have to switch on the power please refer the operation manual 2 Choose the appropriate replacement parts Using the wrong parts could lead to malfunction or damage to game and components 3 Do not substitute or change equipment without authorization It could lead to a short circuit and machine malfunction or even could cause a fire 4 Do not put vases with water cups or containers on the machine Also chemical or heavy items should not be allowed around game A spill can cause a short circuit and people could be injured by the falling items which also can destroy the machine 5 Do not place any items in front of the air outlet of the game Or it will cause higher temperature inside the game and could affect the game reliability BOB S RACERS PATTY WHAC COMBO 6 3 Troubleshooti
13. 77 0761 to reach all other departments or you can FAX anyone at BOB S SPACE RACERS by calling 386 677 0794 24 hours a day You can also e mail us at tech bobsspaceracers com 24 hours a day 1 3 Advanced Replacement Policy After speaking with our Technical Department it may be necessary for Bob s Space Racers Inc to ship an assembly item or part to repair your game We will ship the item s according to your preference via United Parcel Service Federal Express US Postal Service etceteras Note we will not ship anything to P O Boxes via the US Postal Service You will be billed per your account status for the total cost of the shipment which includes shipping charges Upon shipment of the new item s a Return Merchandise Authorization Number RMA will be issued for you to use when returning the defective item s to Bob s Space Racers Inc or you may use the order number After the defective item s is received by Bob s Space Racers Inc your account will be issued either a 1 Warranty credit if your game is under warranty See the Warranty Policy page Note this credit does not include return shipping charges OR 2 Credit for the item s Note this credit does not include return shipping charges nor does it include the repair charges for the item s BOB S RACERS PATTY WHAC COMBO If the item s cannot be repaired to the point where it could be shipped to another customer as an Advanced Replacement
14. ARCADE GAME 2004 Bob s Space Racers Incorporated 427 15th STREET DAYTONA BEACH FLORIDA 32117 PHONE 386 677 0761 FAX 386 677 0794 WWW BOBSSPACERACERS COM GAME MANUAL 2008 BOB S SPACE RACER S BOB S RACERS PATTY WHAC COMBO PATTY WHAC BOB S RACERS PATTY WHAC COMBO WHAC A MOLE KIDDIE VERSION BOB S RACERS PATTY WHAC COMBO PATTIE CAKES BOB S RACERS PATTY WHAC COMBO TABLE OF CONTENTS 1 SPECIFICATIONS AND POLICIES 1 1 FCC Statement 1 2 Service Policy 1 3 Advanced Replacement Policy 1 4 Statistics 2 INTRODUCTION 2 1 Overview and Technical Features 2 2 Important Safety Information 3 INSTALLATION 3 1 Placement Guide 3 2 Locations to avoid installing 4 CONNECTING THE POWER CORD 5 INSTRUCTION FOR PLAY 6 MAINTENANCE AND INSPECTION 6 1 Install and adjust 6 2 Maintenance 6 3 Troubleshooting Quick Troubleshooting Detailed Troubleshooting and Repair 7 PROGRAMMING OPTION SETTINGS 8 REDEMPTION 8 1 Introduction 8 2 What is Redemption 8 3 What is a Percentage 8 4 Fixed Payout 8 5 Why does Redemption Work 8 6 Merchandising 9 WARRANTY BOB S RACERS PATTY WHAC COMBO 1 SPECIFICATIONS AND POLICIES 1 1 FCC Statement Federal Communications Commission FCC Statement Note This equipment has been tested and found to comply with limits for a Class A
15. B S RACERS PATTY WHAC COMBO 10 4 Merchandising Redemption is yet another method of selling merchandise Your customer is the family that comes into your Fun Center Your merchandise selection should include items of interest to all age groups It is very difficult to entice people to play the games if there is no merchandise they wish to win A well stocked properly displayed and brightly lit redemption counter is essential Your pricing should also be competitive Your customers are aware of retail pricing on most items you will have in stock if they see items marked at exorbitant prices they will not play your games A good rule of thumb is to mark your merchandise up only ten percent 1096 Thus an item you bought for 1 00 should sell for 1 10 110 tickets You have already made a fair profit on the play of the game so mark the merchandise up enough to handle freight shipping and handling which in most instances is ten percent 1096 of the cost you pay for the merchandise It might seem as though you are losing an opportunity to increase your profits however the word of mouth comments on your operation will pay off much more in the long run 25 BOB S RACERS PATTY WHAC COMBO 9 WARRANTY BOB S SPACE RACERS INC 90 DAY COIN OPERATED GAME WARRANTY 1 INCLUDED IN THIS WARRANTY Bobs Space Racers Inc warrants to the original purchaser only that the equipment that is the subject of this sale conform
16. C board or component Remove shaft and clean shaft and solenoid See Description A below Check that the bearing is evenly tightened Check and or replace sensors Check and or replace the 28VDC power supply Check or repair harnessing Check and or replace the 28VDC power supply Replace defective relay Check and replace solenoid fuse Check coil resistance and replace solenoid coil Repair or replace main P C board See Description E below Mole head will not score Disconnected sensor Faulty Connector or Connections Dirty Sensor Faulty Sensor Check connections Check and or replace Sensor Clean Sensor See Description B below Check and or replace Sensor See Description B below 14 BOB S SPACE RACERS PATTY WHAC COMBO Noisy mole heads when they The shaft has loosened and needs tighten Tighten parts See Description A below move up and down The mole shaft could be bent Check and or replace mole shaft See Description A below Light bulbs are out Lamps are burnt out Replace the lamps Possible faulty socket connection Check connections and connectors Description A Instructions on How to change and repair mole shaft This procedure can be used if the Mole heads are slow to come up Below is listed a possible solution to these two problems but are not all inclusive Remove the mole box as per Mole Head Removal procedure at the bottom o
17. ECT button to scroll through the various programming options 3 Use the UP and DOWN buttons to raise or lower the value within the various options 4 Press the ENTER button to SAVE the value change to the game 5 Push the MODE SELECT and UP button at the same time to EXIT the programming mode PROGRAMMING PUSH BUTTONS 21 BOB S RACERS PATTY WHAC COMBO TODDLER PATTIE CAKES HW VERSION BSR 2400 G BSR9065 PC2410 V01 OR HIGHER Reg BSR ACTUAL DESCRIPTION 00 4 4 Toddler Pattie Cakes 01 1 Number of Coins Required per Game 02 1 Number of Plays per Game 03 3 Number of Points per Ticket 04 1 Number of Free Tickets 05 0 Minimum Number of Tickets per Game 06 99 Maximum Number of Tickets per Game 07 0 Bell Time in 0 1 Seconds 08 0 Beacon Time on 0 1 Seconds 09 20 Game Time in Seconds A 255 Starting Mole Speed b 25 Mole Down Time C 4 Number of Coins per Bonus 1 d 0 Value of Bonus 1 in Extra Coins E 0 Bally Time F 0 Minimum Win Score for to 0 0 Minimum Win Score for Bell to Sound 0 Light Chase 0 Single 1 3 light 2 0 Display 0 2 Digit 1 3 Digit 3 0 Stating High Score A 0 High Score Notification 5 0 Starting Bonus Ticket 6 0 Add Bonus P 100 Mole Speed for Easy Game 8 0 Score to Earn Bonus Game 0 no bonus Program Approved For BSR Tested By Approved By Release Date 06 29 06 Date 6 30 06 Date 22 BOB S
18. NY CLAIM FOR LOSS OR PROFITS LOSS OF SAVINGS OR REVENUE LOSS OF USE OF THE EQUIPMENT OR ANY ASSOCIATED EQUIPMENT FACILITIES OR SERVICE DOWNTIME THE CLAIMS OR COSTS OF THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state 5 NO OTHER WARRANTIES Unless modified in writing and signed by both parties this agreement is understood to be the complete and exclusive agreement between the parties superseding all prior agreements oral or written and all other communications between the parties relating to the subject matter of this agreement No employee or representative of Bob s Space Racers Inc or any other party is authorized to make any other warranty or to assume any other liability in connection with the sale of its equipment 6 TIME LIMIT FOR CLAIMS Any claim for breach of warranty or claims under this warranty must be received in writing by Bob s Space Racers Inc within 120 days following delivery of the equipment 7 FUTURE CHANGES Bobs Space Racers Inc reserves the right to reserve change or modify the construction and design of its equipment or any component part or parts thereof without incurring the obligations to
19. Troubleshooting PATTY WHAC COMBO This section covers both the Whac A Mole and Patty Whac Arcade Quick troubleshooting procedures so some information may not pertain to your game Check to see if your problem is listed below For detailed servicing and repair information see the full repair section of this manual Symptom Possible Problem Solution Power Power Sound Problems Low Volume Check Volume Control and adjust as necessary No sound Faulty speaker harnessing Check connections and or repair harnessing Low Sound Faulty speaker Check and or replace speaker Intermittent Sound Faulty sound board or sound board harnessing Faulty Main P C Board Check connections or Replace Sound Board See Description C below Check and or repair or replace Main P C Board Game does not take or add money correctly Coin switch out of adjustment Coin mech dirty or improperly adjusted Faulty coin switch Faulty coin switch harness or connector Improperly programmed electronic mech Game improperly programmed Faulty main P C board or component Re bend coin switch wire Clean and adjust mech as necessary Check and or replace switch Check and or repair harnessing Reprogram or replace electronic mech Check programming options and adjust Repair and or replace main P C board See Description E below Ticket Dispenser not working properly or no tickets being dispensed No tickets in the game Tickets jammed in di
20. digital device pursuant to part 15 of the FCC Rules These limits designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense 1 2 Service Policy At BOB S SPACE 5 INC our strength lies in the high quality long lasting equipment we manufacture Should the need arise we maintain both Technical Support and Customer Service staff Technical Support is available whenever you should need it The direct technical hot line is 386 677 0761 This line is manned 8 30 am 5 00 pm EST Monday through Friday excluding holidays During all other times an operator will be available to relay your problem to the technician on call Technical Support will assist you in troubleshooting a service problem or setting equipment options Customer Service telephone lines are manned 8 30 am 5 00 pm EST Monday through Friday excluding holidays Customer Service staff can be reached at 386 677 0761 they will also take parts orders and research the status of previous orders As always you can call 386 6
21. equirements or that the operation of the equipment will be uninterrupted These remedies are the original purchaser s exclusive remedies for breach of warranty 2 EXCLUDED BY THIS WARRANTY Bob s Space Racers Inc does not warrant a any product components or parts not manufactured by Bob s Space Racers Inc b damages caused by use of the equipment for purposes other than those for which it was designed c defects caused by failure to provide a suitable installation environment for the equipment d damage caused by unauthorized attachments modification or service e damage caused by normal wear and tear or improper power supply f damage caused by accident or disaster such as fires flood lightning and wind or g any other abuse or misuse of the equipment 3 EXCLUSIVE WARRANTY THE FOREGOING WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES OR REMEDIES WHETHER WRITTEN ORAL OR IMPLIED THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF ANY AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE COURSE OF DEALING OR USAGE OF TRADE ARE HEREBY EXPRESSLY DISCLAIMED AND EXCLUDED 4 REMEDIES LIMITED UNDER NO CIRCUMSTANCES EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW SHALL BOB S SPACE RACERS INC BE LIABLE FOR ANY LOSS OR DAMAGE DIRECT OR INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL ARISING OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT INCLUDING BUT NOT LIMITED TO A
22. f the shaft you will find a ring retaining clip being very careful remove this retaining ring BEFORE you remove the shaft make a note as to the order of the rubber and plastic washers so that you re assemble back in the same order Once the shaft has been removed take a clean SOFT cloth to wipe the shaft clean from any dirt or contamination that may have built up also clean the inside of the coil where the shaft fits into Using light lube oil i e WD 40 LIGHTLY oil the shaft using a clean soft cloth wiping any excess lube SCORING from the shaft and coil Re install the shaft using the same SENSORS procedure in a reverse process SHAFT Description B Transmitter Sensor Receiving Sensor Description C Description D Sound Board Fuse Boards 15 BOB S RACERS PATTY WHAC COMBO Description E Main P C Board IT PLI A aM ELAYS s Both control boards are accessed by unlocking gs me La i and opening the side door Easy access to all VI electronics for both games is readily accessible PROGRAMMED 16 BOB S RACERS Detailed Troubleshooting and Repair MECHANICAL REPAIR COIL BED SERVICING The coil bed is the assembly that houses the solenoids score sensors and mole heads This unit is built as an assembly to make servicing and repair easy The entire unit removes from the game as a sub asse
23. ight be requested for warranty repairs 5 Please call from the game if possible since we might need you to check certain things on the game while we are on the telephone with you IF YOU HAVE ANY QUESTIONS OR COMMENTS PLEASE CALL OUR SERVICE DEPARTMENT AT 386 677 0761 MONDAY FRIDAY 8 30AM 5 00PM EST EXCLUDING HOLIDAYS or EMAIL QUESTIONS TO Tech BobsSpaceRacers com or VISIT THE CUSTOMER SUPPORT SECTION ON OUR WEBSITE WWW BOBSSPACERACERS COM 27
24. ly due to the home game industry Redemption games are usually targeted for general audiences With the addition of Kiddie models that target now extends to the whole family Redemption is popular in this family group due to the fact that the parents are usually paying for the entertainment and generally they like to see that they are getting something for their money With a payout of tickets parents are more willing to let their children play the various games when the kids are going to actually receive some type of reward for what they have done For example If a younger child has a small prize i e a novelty pencil eraser they would like to win the parents will probably allow him her to continue to play the game until they have won enough tickets to exchange for that prize Where as teenagers may want to save up their tickets to redeem them for a larger prize i e a portable radio that will encourage them to visit the establishment more frequently It is important to note that the most successful redemption operations do have some video games They are a good means of entertainment but the redemption allows a draw from a larger variety of patrons for your market Also because redemption games are played for the ticket payout as much as they are for the entertainment value they typically do well as the years go by versus the video game only lasting for several months before a significant drop off in game play is experienced 24 BO
25. mbly in just a couple of minutes COIL BED REMOVAL AND INSTALLATION 1 Turn off A C power to the game PLAYFIELD BOLTS 2 Remove the 2 bolts that attach the playfield to the top of the main cabinet FRONT VIEW 3 Lift out and remove the playfield support frame from on top of the coil bed 4 Remove the 4 bolts and washers that secure the coil bed to the cabinet 5 Remove the coil bed by grabbing onto COIL BED the Mole heads BOLTS amp and lifting up 6 As you pull the coil bed out of the game be careful to unplug the 2 harnesses on the bottom of the coil bed TOP VIEW 7 Assemble in the reverse order 17 PATTY WHAC COMBO MOLE HEAD REMOVAL 1 Remove coil bed as indicated above in the coil bed removal and installation section 2 Remove the retaining clip from the bottom of the solenoid shaft 3 Remove the plastic and rubber washers NOTE WHICH WAY THE WASHERS ARE INSTALLED BEFORE REMOVAL 4 Extract the shaft from the solenoid body 5 Remove the anti rotation guide from the shaft 6 When installing a new Mole head be sure that the anti rotation guide is lined up to make the head straight when installed in the game 7 Assemble in reverse order RUBBER WASHER PLASTIC WASHER SOLENOID RUBBER WASHER PLASTIC WASHER RETAINING CLIP COIL BED SIDE VIEW BOB S RACERS ELECTRONIC ELECTRICAL REPAIR WARNING Unplug the game
26. ng gt WARNING For your safety and to reduce risk of damage to your game read the Important Safety Information in Chapter 2 2 before attempting any troubleshooting procedure TROUBLESHOOTING PHILOSOPHY When troubleshooting any product certain general guidelines should be followed 1 Always check to be sure that you game is turned on Be sure that all of the fuses in the game are functional and check to see that the AC voltage is in the proper operating range for your game 2 Check to be sure that all of the game harnessing is plugged in properly and that all of the pins are firmly seated in the connectors It is always possible that a harness can be damaged by rough shipping or moving 3 Check game harnessing to be sure that none of the wires have become are damaged Using a handheld multi meter check continuity of the wires to make sure they are not broken 4 Check for obvious damage to any P C Boards or electrical components 5 If you have multiple games or multiple parts a game change or exchange the parts and see if the problem goes away or moves to another location This way you can quickly eliminate certain parts as being the problem with the game 6 When changing electronic or electrical components ALWAYS turn off and unplug the game 7 Check to see that all power supplies are delivering the specified voltages to the P C Boards and components as shown in the manual 13 BOB S RACERS Quick
27. ou are unsure that your AC receptacle is properly grounded have a qualified electrician perform this check for you Always be sure power to the game is turned off when doing even routine maintenance Otherwise moving parts could activate unexpectedly causing injury This product is heavy necessitated by the design When moving this game be sure you have adequate help Use a suitable dolly or hand truck where practical Use back support when needed SET UP There is very little to do in the way of set up in the game 1 Be sure that the game is on a level surface If the game is rocking on the floor adjust the legs to remove the rocking of the game 2 Be sure to plug the game into the proper A C GROUNDED receptacle Do not use long extension cords unless absolutely necessary and if so be sure it is a heavy duty cord of at least 16 Ga and no longer than 20 ft Check the label on the back of the game to make sure the power requirements of the game match that of your location 3 Turn the game on and check to be sure there are no unusual sounds and that everything appears to be working correctly When you first turn the game on you will notice all of the moles taking turns popping up out of their holes This is part of the diagnostic self test PATTY WHAC COMBO IF YOU WISH TO SET YOUR GAME UP DIFFERENTLY FROM THE FACTORY SETTINGS PLEASE REFER TO THE PROGRAMMING SECTION OF THE MANUAL MAINTENANCE Due to the design of
28. players from across the room New exciting graphics including a cute looking updated mole design to complete the package ELECTRONICS The game utilizes all solid state circuitry for the ultimate in reliability PROGRAMMING the game has extensive programming options available to customize the game to your location PATTY WHAC COMBO SELF DIAGNOSTICS The game checks itself at power up to be sure that all of the solenoids and associated sensors and switches are functioning properly If a failure is discovered the game will display the problem on the LED s GAME PLAY The game play is the same great play that generations have been entertained by Hit those moles or colored lights when they pop out of the holes The game plays until time runs out MAINTENANCE The game is virtually maintenance free Just an occasional cleaning with a mild soapy solution and finishing with a good quality spray furniture polish is all that is needed to keep your game looking brand new You might need to replace your mallet every once in a while BOB S RACERS 2 2 Important Safety Information IMPORTANT SAFETY INFORMATION WARNING Unplug the game from the AC wall receptacle when servicing this product Failure to do so could result in serious injury to yourself or others Use only GROUNDED receptacle Failure to do So could result in improper operation or damage to the game and could void your warranty If y
29. s are replaceable and are available for a variety of coin sizes and tokens Coin Comparator Electrical Mechanisms Also available is an electronic coin comparator that is used if you need high security or have an unusual token or coin size The coin comparator uses a good coin to compare to the coin being inserted A coin must first pass the comparing circuit and register as a good coin then travel past both optical sensors in the correct direction within a pre determined time If a coin is passed by the optical sensor backwards as if on a string the comparator will detect it and cause an inhibit This inhibit will cause a complete rejection of any coin good or bad for 16 seconds After that time the unit resets itself 19 PATTY WHAC COMBO TICKET DISPENSER OPERATION AND REPAIR ELECTRONIC OPERATION When the control unit calls for a ticket to be issued 12V DC is applied to the ticket enable wire causing the motor to turn on When a ticket is dispensed the sensor senses a notch in a ticket and sends back a signal to the control unit If no more tickets are called for the enable voltage is turned off and the motor stops MECHANICAL OPERATION The tickets are moved through the ticket chute by means of a power driven roller which is spring loaded against an idler roller The power driven roller has two Neoprene O rings installed and under normal operating conditions are the only things in contact with the tickets
30. s to its specifications and is free from defects under normal service for a 90 day period from the original date of delivery This warranty does not Include any damages resulting from occurrences listed in Paragraph 2 below This warranty is not transferable under any circumstance Any claims under this warranty must be received in writing by Bob s Space Racers Inc within 120 days from date of delivery Within a reasonable time of such written notification Bob s Space Racers Inc will replace or repair any defective component of the equipment or part thereof which fails for reasons other than normal service use or wear Bobs Space Racers Inc reserves the right to request dated proof of purchase by the end user original purchaser at any time Light bulbs are specifically excluded from this warranty and shall be the sole responsibility of the purchaser Bob s Space Racers Inc within its sole discretion makes the final determination as to whether to repair or replace any component and whether any such repair or replacement shall be performed where the equipment is located or at it s home facility in Volusia County Florida or another facility of its sole choice Any and all freight charges for the purposes of repair or replacement shall be paid by the original purchaser All defective parts shall be returned to Bob s Space Racers Inc if requested Bob s Space Racers Inc does not warrant that the equipment will meet any original purchaser s specific r
31. spenser Ticket dispenser sensor blocked with debris Poor connection on the ticket dispenser Game improperly programmed Faulty ticket dispenser Faulty ticket dispenser harnessing Faulty Main P C Board Refill ticket dispenser Clear ticket jam Clean off sensor Check and or replace connectors Check ticket programming options Replace dispenser Check and or repair harnessing Replace or repair Main P C Board See Description E below Game stops or is stopped with nothing displayed The power connector is disconnected The game could have a bad connection or short circuit Reconnect the connector securely Check all circuitry for bad connection or short circuits Game will not start Game power off Faulty or unplugged sensor pair Main fuse blown Moles not working properly Faulty power supply Faulty P C board or component Check on off switch and power cord Repair and or replace sensor pair See Description B below Check and or replace fuse as necessary See Description D below See moles won t pop up below Check and or replace the power supply Repair and or replace main P C board See Description E below Mole heads won t pop up Excessive dirt or debris on solenoid shaft Solenoid shaft alignment Faulty sensor pair The current is too low Faulty Harnessing Faulty 28 volt power supply Faulty multi relay board Faulty solenoid fuse Faulty solenoid coil Faulty main P
32. the machine very little periodic maintenance is required CLEANING Clean the outer surfaces of the game with a commercial spray type cleaner DO NOT however use glass cleaner or commercial sprays on the marquee graphic panel Use a good quality spray type furniture polish to keep the game looking good Vacuum the inside of the game occasionally to help keep the dust and ticket debris off of all the optical sensors BOB S RACERS PATTY WHAC COMBO 3 INSTALLATION 3 1 Placement Guide 1 2 3 Choose a suitable indoor location for the game and set in place Make certain there is adequate power for the game according to the Power Requirements Label s on the back of the game Remove all of the spare parts that were shipped with the game from inside the side doors before plugging the game in After those items have been removed no one other than a qualified service technician should have access to the game inside the side doors Plug the Game into a power outlet Open the side door and switch the game on The game is now ready to play 3 2 Locations to avoid installing AS WARNING e Location where moisture will develop due to temperature changes e Locations close to hazardous material e Locations close to a heating instrument e Close to machinery that may easily catch fire e Unstable or vibrating places e Damp or dusty locations Disconnect game power before moving 10 BOB S
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