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NCR RealPOS

1. 21589 Chapter 2 Hardware Installation 2 27 Installing a Cash Drawer The small dimension of the RealPOS 30 permits the terminal to rest directly on most cash drawers However other peripherals like the keyboard or printer may or may not fit The Cash Drawer can connect to the Cash Drawer connector or to the transaction printer Note The 7446 is not designed for integration with any current NCR cash drawer The 7446 supports the following Cash Drawers e 2182 Compact Cash Drawer e 2183 Mid range Cash Drawer e 2189 Full size Cash Drawer The Cash Drawer can be connected to the Back Panel on the 7446 or to the Cash Drawer Connector on the transacation printer 21592 2 28 Chapter 2 Hardware Installation Cash Drawer Connector 20440 Note The RealPOS 30 does not support dual cash drawer configuration Chapter 3 Setup Entering Setup 1 Apply power to the terminal 2 When you see the NCR logo displayed press Del How to Select Menu Options The following keyboard controls are used to select the various menu options and to make changes to their values e Use the arrow keys to select highlight options and menu screens e Use the Enter key to select a submenu e Use the and keys to change field values To view help information on the possible selections for the highlighted item press F1 e To save the changes move the cursor to
2. 6 13 EPSON ESC POS Command List 6 15 Set International Font for ESC POS Table 7 11 6 16 Select Code for ESC POS Table 7 12 6 16 Character Sets a cunei cedit ee t mad a ere dI wasn 6 17 International Character eden 6 17 USA Standard Character Sets 20H 7EH 6 18 Page 0 PC437 USA Standard Europe 80H FFH 6 18 Page 1 Katakana 80H FFH err erus 6 19 Page 2 PC858 Multilingual Euro Symbol 80H FFH 6 19 Page 5 PC860 Portuguese 80H 6 20 Page 6 Slavonic 80H FFH use etes rr trei penes 6 20 l age 7 Russia SUED a aaa naa a 6 21 Command details eed ra 6 22 Overwrite Mode 4 gne itte e EE ine 6 22 Vertical Scroll Mode 6 22 Horizontal Scroll Mode 6 22 Set the String Display Mode and Write String to Display 6 23 Upper Line Message Scroll Continuously 6 23 Move Gursot CR Rede 6 23 Move Cursor u nu 6 24 Move Cursor UB esee t nette e pns 6 24 Move cursor down a a 6 25 viii Vertical scroll no horto ndis 6 25
3. Chapter 6 2x20 Customer Display 7446 K451 6 19 Page 1 Katakana 80H FFH 00 01 02 04 05 06 07 08 09 loa joc 00 la B ly JA r jo on f 8 20 2 B p YY N P l D DD iiu O JO 0 JO JO 0 0 EJ JD O yO EL O 0 0 JO JO JO E1 JO JO Jo l J0 IL pou O 0 0 JO JO JO JO E EH 116 P je Jay lt 4 gt s lli Page 2 PC858 Multilingual Euro Symbol 80H 00 01 02 03 04 05 06 07 08 09 OA 08 OC 00 JOE l l e fi h 9H je y 6 U jo x f AH IN a o 8 j k BOH HY AA a 2 le v I co i FP fa E e E F F p Ee f i f H LB ij m u b P y Y FH _ m SP 6 20 Chapter 6 2x20 Customer Display 7446 K 451 Page 3 PC860 Portuguese 80H FFH 00 01 02 103 04 05 06 07 08 09 0 0 0 OE C JO JA JA b 1
4. X JJ ole France e Germany p ju p U K A n r DenmarkI l j Sweden o Italy o o fe fi Spain Pt o Lk h Japan x e Norway k fi DenmarkI B k Slavonic ATT e Russia o 1 J We 6 18 Chapter 6 2x20 Customer Display 7446 K 451 USA Standard Character Sets 20H 7EH 00 01 02 03 04 05 06 07 08 09 oA 08 0 00 0 0 SP amp 30H 1 2 B 4 5 6 86 9 lt F P 40H A JE JF G HI J KL MN JO 50H QIR S T V W X JY Z V 60H a b c f g h i j k l mnn Jo q r 5 t wx fy Z J ISP Page 0 PC437 USA Standard Europe 80H FFH 00 01 02 03 04 05 06 07 108 109 loa 08 l l l e fi h JA je 260 o y e Y Pt f AH IN a lo lg F Bb j k p SHR ARRAWREPFA om CE r om EEE 1 HK a 8 T gt c 0 e en e Is If P e y h JSP
5. 4 Mes T 26 lt 1 1 1 zx s ve 27 F2 gt 4 28 7 8 9 Tab End 29 710 12 7 8 9 ESC 30 14 15 16 117 4 5 6 18 19 20 21 1 2 3 32 gt 22 23 24 25 0 Del CR 33 34 35 1 14419 3 4 Chapter 3 Setup Normal DynaKey Keypad Operating Mode After running setup the DynaKey can be reset to the normal mode by rebooting or by pressing the 7 and 9 keys simultaneously The normal keypad layout is shown below ie 1 2 26 Shift F1 Shift F2 Shift F3 F1 J 4 27 Shift F4 Shift F5 Shift F6 F2 7 8 9 Shift F7 Shift F8 Shift F10 29 10 11 42 13 F4 7 8 9 Cnil F1 30 4 15 17 F5 4 5 6 Cntl F2 31 F6 18 19 20 ET 1 2 3 Cntl F3 32 5 7 22 23 24 25 0 Shift F9 CR 33 F8 34 Disabling Resources ELE 12389 Resources that are disabled in the BIOS IRQs for COM ports on board LAN secondary IDE are still detected and installed sometimes partially in Windows The resources are actually available Chapter 3 Setup 3 5 BIOS Default Values Standard CMOS Features System Time System Date IDE Devices Video Halt On variable variable variable EGA VGA But Keyboard 3 6 Chapter 3 Setup Advanced Features External Cache Enabled CPU L2 Cache ECC Checking Enabled Processor Number Feature Enabled Quick Power On Self Test Enabled First Boot Device Floppy Second Boot Device HDD 0 Third Boot Device LAN F
6. B005 0000 1552 NCR RealPOS 30 7446 Hardware Service Manual B005 0000 1553 NCR RealPOS 30 7446 Parts Identification Manual B005 0000 1554 NCR 5932 USB Keyboard User s Guide B005 0000 1395 NCR 5942 12 1 Inch LCD Monitor User s Guide B005 0000 1394 NCR 5972 2 x 20 Customer Display User s Guide B005 0000 1372 NCR 5982 5 Inch LCD Operator Display User s Guide BD20 1443 A NCR 7167 Two Station POS Printer Owner s Guide B005 0000 1406 NCR 7162 Printer Setup amp User s Guide BD20 1453 A NCR 7197 Receipt Printer Owner s Guide B005 0000 1409 NCR 5945 Electronic Payment Terminal User s Guide B005 0000 1104 NCR 5992 Signature Capture User s Guide B005 0000 1108 Table of Contents Chapter 1 Product Overview Configuratie Sess a Ea S 1 2 Modular Configuration dte ine b ends 1 2 Operator Controls d 1 3 Serial Number Model Number Label 1 4 Beatures eene in rere eec ead nin etre der ees 1 5 Processor Board za gu E aee etii SR Fee HE u s 1 5 reete tet e eerie HR Pee 1 6 Gombo Riser gine ee sa ee ea e ades 1 6 Storage pasu 1 6 1 7 Operating Sy Stems suan and quu Dd 1 7 Power sa ssaaaa eet aera 1 8 Definitions of the st
7. Move Cursor to Home Position 6 25 Move Cursor to Left Most Position 6 25 Move Cursor to Right Most Position sese 6 25 Move Cursor to Bottom Position 6 25 Move Cursor to Specified Position sss 6 26 Initialize Display 6 26 Reset the Wind Ow u nene retenir ien deter 6 26 Clear Display Screen and Clear String Mode 6 26 Clear current line and cancel string mode 6 26 Brightness adjustment caseus ritiro tos vs ttn end eo eli pedore 6 26 Set cuxsor ON or OBE e ene 6 26 Control Code k ut S ni 6 27 Code 6 28 Chapter 7 Cash Drawer Interface SoftWare POEL V NEN M 7 1 Cash Drawer Pin Assignment sro a 7 1 Cash Drawer Controller register description 7 2 Cash Drawer Control Register ones ear daten 7 2 Cash Drawer Status 7 3 Cash Drawer control command example sss 7 4 Code Example saqumanan 7 5 Appendix A Cables Print r n upas gave tope A 1 Printer Power Cable 24 A 1 5 432 9 Pim to 9 Pin aa anasu aa d te iie A 1 RS
8. N prompt Chapter 4 Operating System Recovery 4 5 Gold Disk Contents This section describes the contents of each of the Gold Disk Images including all the additions and changes that were installed on top of the generic operating system NCR 7446 xxxx WinXP Pro OS Recovery Software LPIN D370 0635 0100 Installed Software Microsoft Windows XP PRO w SP1 Microsoft Internet Explorer 6 0 SP1 6 0 2800 1106 SP1 Microsoft XP PRO Hotfixes QFE s Video Intel Graphic Driver 6 13 01 3196 i815VGA LAN RealTek RTL8139 810x Family Fast Ethernet NIC 5 612 413 2004 Intel Chip Set Utility 5 01 1015 Audio Intel r 8280 BA BAM AC 97 AC97 Codec ADI Software Drivers The following drivers are not installed automatically but can be installed from their respective locations Readme files exist in these locations as well 3M TouchWare version 5 64 SR3 C Install Drivers Touch disk1 Setup exe Hampshire TSHARC USB Touch Drivers available 6 07 C Install Drivers Hampshire_USB_touch 4 6 Chapter 4 Operating System Recovery Special Settings Furthermore the following settings revisions are configured Preinstalled XP Pro to include the Product ID Number PID Placed the Gold Drive Part Number Date Created LPIN and Release in Registry under HKey Local MachineNSoftwareNNCRNGold Drive Established a NTFS primary system partition that fills the entire drive Set virtual memory to 384 Added NCR spe
9. designed for checkout environments where alpha entry is not required includes 55 assignable function keys and a numeric keypad with 11 keys Keylock Status Indicator 19746 Features e Keylock e Speaker e Scanner e System Status Indicator LED 68 Inch PS 2Keyboard Cable Note Configure a NCR 5932 2xxx if you need an MSR feature The Wedge controller handles the operations of the user programmable speaker Magnetic Stripe Reader MSR keylock and scanner connector Please refer to the Wedge Software User s Guide BD20 1368 A for detailed information about interfacing and configuring these devices Chapter 1 Product Overview 1 21 Keylock The Big Ticket and 64 key keyboards have a four position keylock switch The table following explains the keylock positions Abbreviation Position Description Ex Exception Used by the customer or service representative to perform low level programming such as terminal diagnostics configuring the terminal or loading the terminal L Locked Used to lock keyboard input to prohibit use of normal functions R Register Used when performing normal retail mode functions S Supervisor Used by supervisor to provide highest level of terminal control in cases such as refunds and running totals Speaker A programmable speaker generates key clicks and error tones Buzzer The buzzer is an internal on board Buzzer System Status Indicator LED The system status in
10. 16318a CRT AC Power Extension 497 0406237 4m 1416 C508 0040 f 19741a A 6 Appendix A Cables 5942 12 1 Inch LCD Sub Miniature D Shell 497 0009680 4 m Sub Miniature D Shell 15 Pin 1416 C261 0040 15 Pin Plug Receptacle vc VGA Termina CRT Display 21637 5982 5 Inch LCD chain 497 0409750 4m bis 50 pin Plug Minifit Plug LCD Z E 5982 PCI Card 19731a 5972 VFD Customer Display Powered RS 232 497 0420926 1m 1416 C683 0010 p 497 0420927 4 m 24 Position le 1416 C683 0040 Microfit Receptacle Receptacle o Customer Terminal E Display RS 232 Port 20279 Appendix A Cables 7 Ethernet 10 100BaseT Cable 497 0008905 3 0 m Modular 1416 C059 0030 Modular 8 Pin 8 Pin Plug Plug E 16298a PS 2 Keyboard Extension Cable 497 0406056 1 8 1416 281 0018 Plug Receptacle PS 2 PS 2 Terminal 3 amp Keyboard 15403a Signature Capture Electronic Payment Terminal Cable 5945 5992 EPT RS 232 w Power 497 0418406 4 0 m 9 pin 1416 C634 0040 9 pin Mini DIN D shell Plug Receptacle R9232 RS 232 EFT Unit H Terminal 19723a A 8 Appendix A
11. 2000 n char low line Send string to line2 n char fix p 0K2000 25000 n char string DemoProgramm char string2 Welcome 2003 06 29 unsigned ComPort count ComSelect unsigned Status j k c d ch chold void main unsigned data char ComData int tempLoop unsigned char charcountl charcount2 ProgramStart clrscr printf title printf linell ComPort_Select ComSelect getc h switch ComSelect case 1 Com case 2 Com case 3 Com case 4 Com case 6 Com break case ESC Port 0 Com Port 1 Com Port 2 Com Port 3 Com Port 5 Com goto programm Data Now Data Now Data Now Data Now Data Now end break COM1 9600 COM2 9600 COM3 9600 COM4 9600 COM6 9600 N 8 1 N 8 1 N 8 1 N 8 1 N 8 1 break break break break Chapter 6 2x20 Customer Display 7446 K451 6 29 default printf n Error cur_homeB goto ComPort_Select break charcount1 0 charcount2 0 ch 1 data CHR8 5 1 NOPARITY 9600 bios serialcom COM INIT ComPort data cur homeA printf Mn Press any key to show F10 to quit printf ComData printf Mn bios serialcom COM SEND ComPort O00x1b _bios_serialcom _COM_SEND ComPort 0x47 for tempLoop 0 tempLoop lt 1920 tempLooptt bios serialcom COM SEND ComPort 0x58 FEJ do if
12. 232 9 Pin to 25 Pin ccsscsssssssssssessessnessavsssveosersnesnsvssveoseeseenee A 2 Standard USB stercore torta A 2 Scanner Cables e RA ive a y Ee OS A 3 7872 or 7875 Scanner Scale RS 232 A 3 7892 Scanner Powered RS 232 A 3 7882 Scanner Powered RS 232 A 3 7837 Scanner Powered RS 232 A 4 7837 Scanner RS 232 External Power A 4 Display Gables e cos adidas A 5 VGA Display MOBOSq aa aa aaa mpi A 5 VGA Display Colors s apana saus usaha u A 5 CRT AC Power Extension A 5 594212 Me 25555 A 6 5982 5 Ipebob C DU s ipa 6 5972 VFD Customer Display Powered RS 232 A 6 Ethernet 10 100BaseT Cable esee A 7 PS 2 Keyboard Extension Cable ertet eterno rita iter at A 7 Signature Capture Electronic Payment Terminal Cable A 7 5945 5992 5 232 w Powetr 7 ne ee eie se A 8 AC POWery A 8 Appendix B Memory Maps Revision Record Issue Date Remarks A Mar 2004
13. 7446 supports the following external CD ROM drive e Teac USB CD ROM Drive 2336 K208 It is also possible to perform a BIOS update using a network connection Refer to the NCR FitClient Software User s Guide B005 0000 1235 for information about that procedure Caution When performing an OS recovery from a larger source image larger disk to a smaller destination disk you must use a special procedure see the OS Recovery from a Larger Disk Image section Prerequisites The following are required in order to perform an OS recovery from a CD e Bootable CD ROM drive internal or external Keyboard 4 2 Chapter 4 Operating System Recovery OS Recovery Connecting an External USB CD ROM Drive 1 Connect the external USB CD ROM drive to a USB connector on the terminal 22 es Z 22 gt DC Power DC Power AC Power 21689 Note 2 Connect the Power Supply to the DC Power connector on the CD ROM and to an AC outlet 3 Apply power to the CD ROM drive switch on the back Chapter 4 Operating System Recovery 4 3 Recovery Procedures 1 2 3 4 Apply power to the terminal Press DEL during boot to enter Setup At the Setup Utility menu select Advanced BIOS Features Set the First Boot Device e If you are using the internal CD ROM drive select CDROM e If you are using an external USB CD ROM drive select USB CDROM Press Esc to retur
14. Cables Power Cables AC Power 1416 C325 0030 006 1009037 U S gt Terminal CRT The following power cables not shown also have an IEC connection of 45 mm 1416 C320 0030 006 8601011 SEV 1416 C321 0030 006 8601012 U K 1416 C322 0030 006 8601019 Australia 1416 C323 0030 006 8601010 International 1416 C391 0030 006 8605488 China 1416 C393 0030 006 8601001 Japan Twist Lock 15405a 497 0436751 1416 C131 0001 Mini IEC IEC 320 Shrouded Plug E g 21926 Appendix B Memory Maps FFFE F System BIOS Code 000 0 D3FF F CC00 0 System BIOS Code for USB CBFF F Storage Device C800 0 GIFF VGA ROM C000 0 Video RAM A000 0 Conventional Memory 0000 0 This memory map is based on the BIOS Load Optimized Defaults and does not have any add on cards B 2 Appendix B Memory Maps With the 2 1 3 3 BIOS the memory used for the DMI strings starts at a different location if the Legacy USB is enabled in the BIOS Setup With Legacy USB enabled the DMI strings start at D800 0 If Legacy USB is disabled then the DMI strings start at DC00 0
15. DynaKey Keypad Operating Mode 3 4 gt cc tovt eet ba Dai pend 3 4 BIOS Default Values tette t rete ente 3 5 Standard CMOS 3 5 Advanced Features essere eene enne 3 6 Advanced Chipset Ee tufes ee iri a Dr tdg 3 7 Integrated Peripherals errant 3 7 Power Management Setup dime nate 3 9 Conti suratlons a 3 10 Chapter 4 Operating System Recovery Introduction tcr eren HERR RE He ERR ERE d 4 1 Prerequisites ote 4 1 OS ou u cano einen adt tan ttd tita 4 2 Connecting an External USB CD ROM Drive 4 2 Recovery ehakay 4 3 Completing the OS Installations acea catia 4 4 Windows Pro Windows X Pe 4 4 vi Gold Disk Contents ede tren or Re eere NCR 7446 xxxx WinXP Pro OS Recovery Software 370 0638 010 7446 WinXPe OS Recovery Software LPIN 2370 00619 0 100 ate tod u uA ieee nte OS Custom ici rettet pre eene een Chapter 5 BIOS Updating Procedures Introd cti lkus s asa EET TT Prerequisites riir ka Creating the bootable Media a
16. Glrscri 7 6 Chapter 7 Cash Drawer Interface do outportb DigitalPort 0x01 Control Pin 1 delay 300 Delay Time outportb DigitalPort 0x00 Control Pin 0 PortStatus inportb DigitalPort 1 PortStatus PortStatus amp 0x01 Read Cash Box Status if PortStatus 1 delay 2000 while PortStatus 1 Appendix A Cables Printer Cables Printer Power Cable 24V Power 497 0435073 2m 1416 C984 0020 Appendix A Cables 1 24V Printer RS 232 9 Pin to 9 Pin 9 pin D shell Receptacle RS 232 p Printer 497 0408349 0 7 m 1416 C359 0007 497 0407943 4 m 1416 C266 0040 Terminal 21638a 9 pin D shell Receptacle Fr RS 232 Terminal 19722a A 2 Appendix A Cables RS 232 9 Pin to 25 Pin 497 0407427 1 0m 1416 C337 0010 497 0407429 4 m 1416 0337 0040 9 pin 25 pin D shell D shell Receptacle Plug RS 232 A RS 232 Terminal KJ Printer 20127b Standard USB 497 0415949 1m 1416 C528 0010 497 0415950 4m 1416 C528 0040 USB USB Printer Terminal 21639 Appendix A Cables 3 Scanner Cables 7872 or 7875 Scanner Scale RS 232 D Shell 497 0300422 4 m Modular 9 Pin 1416 019 0040 10 Receptacle Plug RS 232 f RS 232 Terminal zi Scanner 15479a 7892 Scanner Powered RS 232 497 0425593 3 0
17. Parallel Port 2 Use IRQ Parallel Port 2 Mode LPT2 ECP Mode Use DMA USB Controller 1 Rear USB Controller 2 Front Init Display First AC97 Audio Auto Enabled 3F8 IRQ4 2F8 IRQ3 3 8 IRO10 2 8 IRO11 378 IRO7 SPP EPP1 7 3 3BC 5 SPP 1 Enabled Enabled PCI Slot Auto Power Management Setup Chapter 3 Setup 3 9 Soft Off by PWR BTTN Instant Off PWRON After PWR Fail Off POWER ON Function BUTTON ONLY KB Power ON Password Enter Hot Key Power ON Ctrl Esc ACPI Function Enabled PCI PME LAN Power On Disabled Power On by Ring Disabled RTC Power On Disabled Date of Month Alarm 0 Time hh mm ss Alarm 0 0 0 3 10 Chapter 3 Setup PnP PCI Configurations PNP OS Installed No Reset Configuration Data Disabled Resources Controlled By Auto ESCD IRQ Resources Press Enter DMA Resources Press Enter Memory Resources Press Enter INT Pin 1 Assignment Auto INT Pin 2 Assignment Auto INT Pin 3 Assignment Auto INT Pin 4 Assignment Auto INT Pin 5 Assignment Auto INT Pin 6 Assignment Auto INT Pin 7 Assignment Auto INT Pin 8 Assignment Auto Chapter 4 Operating System Recovery Introduction This chapter discusses procedures on how to recover the Operating System by using the CD ROM drive The software is distributed on bootable CD ROM media In the event your terminal does not have an internal CD ROM drive the
18. m D Shell 1416 C643 0030 Modular 9 Pin 10 Pin Receptacle Plug g 7e 1 5 20450 7882 Scanner Powered RS 232 497 0419723 4 0m D Shell 1416 C653 0040 Modular 9 Pin 10 Pin Receptacle Plug d Terminal s i idus 19728a A 4 Appendix A Cables 7837 Scanner Powered RS 232 497 0426457 2 5m 1416 C806 0025 Powered ice RS 232 gt z Bir cH Scanner 7456 7458 D Shell Modular 9 Pin 10 Pin Receptacle Plug 21206 7837 Scanner RS 232 External Power External A Power lt gt 497 0412951 2 5m b 1416 C429 0025 5 232 p 2 Terminal E Bion Scanner D Shell Modular 9 Pin 10 Pin Receptacle Plug 21154 Display Cables Appendix A Cables 5 VGA Display Mono Sub Miniature D Shell 497 0008164 4 m Sub Miniature D Shell 15 Pin 1416 C042 0040 15 Pin Plug Receptacle o EE h VGA VGA Terminal eS CRT Display 14607a VGA Display Color 1 0 m Black 497 0428080 1416 840 0010 1 5 m Black 497 0428068 1416 C839 0015 1 0 m White 497 0424530 1416 C753 0015 1 5 m White 497 0424531 1416 C754 0010 Sub Miniature D Shell Sub Miniature D Shell 15 Pin Plug 15 Pin Receptacle VGA 8 GA Terminal Display
19. printer and to the 24V Power Connector on the terminal 497 0435073 2 m 1416 C984 0020 9 Pin to 25 Pin 7162 9 Pin to 9 Pin L 497 0407427 1 0 497 0408349 0 7 m 1416 C337 0010 1416 C359 0007 NN 497 0407429 4 m 497 0407943 4 m 1416 C337 0040 1416 C266 0040 21584 Chapter 2 Hardware Installation 21 Y Real POS Ie NN EN USB Power 497 0418587 1 497 0435073 2 m 1416 C640 0010 1416 C984 0020 497 0418588 4m 1416 C640 0040 21585 Chapter 2 Hardware Installation 2 7 Installing the Operator Display You may place an Operator Display directly on top of the base terminal When there is no Customer Display the recommended location for the Operator Display is the back position thus minimizing the overhang of the display The 7446 supports the following Operator Displays 5942 LCD Monitor NCR 5942 LCD Monitor NCR 5982 5 Inch Mono LCD NCR 7452 K404 9 Inch CRT Remote NCR 7452 K419 15 Inch Color CRT Remote The 5942 connects to the terminal through the VGA connector It receives power from an AC power supply 2 8 Chapter 2 Hardware Installation VGA 21586 1 Connect the LCD Cable to the VGA connectors on the 5942 monitor and RealPOS 30 terminal 2 Connect the power to the monitor by conne
20. serviced by qualified service personnel Caution Do not connect or disconnect the transaction printer while the terminal is on This can result in system or printer damage 22 Chapter 2 Hardware Installation Base Terminal 1 Unpack the terminal in the desired location 2 Connect the external cables The following illustration identifies the Back Panel and Front Panel cable connectors I O POS Board is shown 24V Power E RS 232 4 Cash Drawer frs 232 3 Parallel Keyboard RS 232 2 f RS 232 1 Real POS 21581 Chapter 2 Hardware Installation 2 3 Keyboard and Mouse Connections The keyboard and mouse directly connects to the terminal through the PS 2 connectors A PS 2 connector is available for each 2 4 Chapter2 Hardware Installation Installing the Transaction Printer The NCR 7162 NCR 7167 and NCR 7197 printers connects to the terminal directly or as remote devices Other printers are available as remote devices only The printers can connect through a USB connector or an RS 232 connector Interfaces Supported Printer USB RS 232 7162 y 7167 N y 7197 N y Chapter 2 Hardware Installation 2 5 1 Connect the Data Connector Cable USB or RS232 on the printer to the corresponding terminal port 2 Connect the Printer Power Cable to the Power Connector on the
21. then moves back to beginning of the upper line and overwrites the previous characters Vertical Scroll Mode In this mode the cursor moves from left to right beginning at the upper left position When the cursor reaches the end of the upper line it then moves to the beginning left end of the bottom line Horizontal Scroll Mode In this mode the horizontal movement of the cursor is limited to a predefined range and is limited to the upper line See the Set or Cancel Window command to set the default window as the entire upper line The cursor moves from left to right beginning at the left end of the range and moves to the right until it reaches the end of the range Additional characters then push the existing characters to the left scrolling the characters to the left Chapter 6 2x20 Customer Display 7446 K451 6 23 Set the String Display Mode and Write String to Display To set the String Display Mode write to the upper or lower line 41 d2 d3 dn 1Sn20 A upper line B lower line The String Display Mode is cancelled and returns to the last mode after receiving the CLR or CAN command Upper Line Message Scroll Continuously The message previously defined scrolls continuously in the horizontal direction until a new command is received Move Cursor Left This command moves the cursor to the left It operates differently when the cursor is at the beginning of the line depending on which display mode is use
22. to the PCI LCD E 21587 For additional installation information refer to the NCR 5982 5 Inch LCD Operator Display User s Guide BD20 1443 A 2 12 Chapter 2 Hardware Installation CRT 1 Connect the CRT Data Cable to the VGA connector 2 Connect the AC Power Cable to a standard AC outlet using an AC adapter cable 1416 C508 0040 Plug into an AC Outlet Using the country specific cord I 2 21590 Note The RealPOS 30 does not offer AC convenience outlet for CRT power A separate country specific power cord must be ordered separately Chapter 2 Hardware Installation 2 13 Installing an Integrated Customer Display The Integrated Customer Display consists of two kits 1 NCR 7446 K451 Customer Display Kit NCR 7446 K300 Cable Cover Kit Install the Cable Cover Kit a Remove the screws 5 from the rear of the terminal Discard the four silver screws and keep the black screw upper left hand corner Screws 21466 2 14 Chapter 2 Hardware Installation b Install the Cable Cover Brackets using three of the longer screws that are supplied in the kit and the black screw removed earlier c Install the remaining kit screw and plastic sleeve in the top center of the terminal Screw w Plastice Sleeve 21466 Chap
23. 0 pin input status 1 Cash Drawer is closed 0 Cash Drawer is opened or does not exist 1 4 Chapter 7 Cash Drawer Interface Cash Drawer control command example Use the Debug EXE program under DOS or Windows98 Command O 200 01 Cash Drawer To Open O 200 00 Allow to close Drawer e Set the I O address 200h bit0 1 to open the Cash Drawer by DOUT pin control e Set the I O address 200h 10 0 to allow you to close the Cash Command Cash Drawer I201 Check status not exist The I O address 201h 1 indicates the Cash Drawer is opened or e The I O address 201h bit0 0 indicates the Cash Drawer is closed Chapter 7 Cash Drawer Interface 7 5 Code Example include lt dos h gt include lt conio h gt define DigitalPort 0x200 char title First Cash Box Testing Program Nn char line n void main int PortStatus while 1 if inportb DigitalPort 1 amp 0 01 0 printf n n n n n printf t t tCash box is OPEN status printf printf t t tPlease close cash box while inportb DigitalPort 1 amp 0 01 0 clrscr clear screen printf printf line printf title printf line printf n n n n n n n n printf tPress any key to open the cash box ESC to quit if getch 27 break
24. 0 Pt IN ja jo k OF vis b cm FE L ln P T x jo u 06 E In ron gt lt FE P Ie V h P qm ISP Page 6 Slavonic 80H FFH 00 01 02 103 04 05 06 07 08 09 08 0 OD 0 IC k I gt l on kK o e 1 f ij xi ja Z z 2 amp 6 b BOH H a s 2 Z x pu fA k Bet i m con B K ft ly ly e FH l rS je fe f SP Page 7 Russia 80H FFH Chapter 6 2x20 Customer Display 7446 451 00 01 02 03 04 05 06 07 08 09 0 08 OC 00 B 4 X 3 H H K A eH P C T y o X H HIHI 5 la B r a e 3 m ja r BOH COH DOH EH c T y d x u fur joy b jb T IY h r k h Y Y SP 6 21 6 22 Chapter 6 2x20 Customer Display 7446 K 451 Command details Overwrite Mode In this mode the cursor moves from left to right beginning at the upper left position When the cursor reaches the end of the upper line it then moves to the beginning left end of the bottom line When the cursor reaches the end of the bottom line it
25. C APM Enabled System is working and not power managed Entry a Press power button Exit b Wake On LAN c Wake On Ring d Wake On Alarm e Wake on PS 2 keyboard or PS 2 mouse activity f Wake on USB activity a Turn off unit via power button Power button can be configured for either instant off or for off after being pressed for longer than four seconds b Unit turned off via software control c Disable APM c Remove AC Chapter 1 Product Overview 1 11 APM Standby System is in a low power state with some power savings Most devices are in a low power mode The CPU clock is slowed or stopped Operational parameters are retained System returns quickly to the APM Enabled State The Resume Timer event must return the system to the APM Enabled state User activity may be required to return the system to the APM Enabled State The operating system is notified after the system transitions to the APM Enabled State Prior operation resumes after returning to the APM Enabled state Interrupts must still be processed normally This may require waking up the CPU temporarily if it was stopped The CPU may be stopped again when the APM Driver calls the CPU Idle function Some not all specific device states Hard Drive Standby motor not spinning interface buffer active Display CRT Suspend No image on screen LCD Off Video Controller Standby Chipset Standby Entry a Programmable timeout b Un
26. First issue Safety and Regulatory Information The NCR RealPOS 7443 conforms to all applicable legal requirements To view the compliance statements see the NCR RealPOS Terminals Safety and Regulatory Statements B005 0000 1589 Chapter 1 Product Overview The NCR RealPOS 30 also known as NCR 7446 is a powerful retail hardened point of sale terminal targeted for general merchandise food and convenience store environments It provides exceptional scalability utilizing 1 2GHz Intel Celeron processor to address a range of price performance levels and operating system environments The system offers superior connectivity for retail with support for legacy peripheral interfaces RS 232 PS 2 Parallel and VGA as well as emerging interface standards such as USB 1 1 ports The optimized cabinet configurations save valuable space at the Checkstand while providing expandability for future needs The system includes 1 PCI slot 2 DIMM memory sockets supporting up to 512 MB of PC133 SDRAM There are provisions for internal Flex Disk Drive and Compact Flash Memory devices The RealPOS 30 supports a broad range of industry standard operating system environments including DOS and Windows XP Embedded In addition the RealPOS 30 is Linux certified utilizing various Linux distributions Note Windows 2000 Professional and Linux reference images are also available by special request You may order NCR drivers on CD ROM but they must be
27. NCR RealPOS 30 7446 Release 1 0 User Guide 7 NCR B005 0000 1551 Issue A The product described in this book is a licensed product of NCR Corporation NCR is a registered trademark of NCR Corporation NCR RealPOS is a trademark of NCR Corporation in the United States and or other countries It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available NCR therefore reserves the right to change specifications without prior notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some instances photographs are of equipment prototypes Therefore before using this document consult with your NCR representative or NCR office for information that is applicable and current To maintain the quality of our publications we need your comments on the accuracy clarity organization and value of this book Address correspondence to Manager Information Products NCR Corporation 2651 Satellite Blvd Duluth GA 30096 Copyright 2004 By NCR Corporation Dayton Ohio U S A All Rights Reserved Preface Audience This book is written for hardware installer service personnel system integrators and field engineers Notice This document is NCR proprietary information and is not to be disclosed or reproduced without consent References NCR RealPOS 30 7446 Site Preparation Guide
28. Retail Platform Software Select Terminals 7446 Model Platform OS At this screen download the OPOS_Cash_Drawer ZIP file Install the software on the 7446 as a PC DA u SN Cash Drawer Pin Assignment Pin Signal 1 GND DOUT bit0 DIN bit0 DOUT bit1 GND 2 3 4 12V 24V 5 6 7 2 Chapter 7 Cash Drawer Interface Cash Drawer Controller register description The Cash Drawer Controller uses two I O addresses to control the Cash Drawer e Cash Drawer Control Register e Cash Drawer Status Register Cash Drawer Control Register Register Location 200h Attribute Write Size 8bit 7 6 5 4 3 2 1 Cash Drawer DOUT bit 0 Pin Output Control Cash Drawer DOUT bit 1 Pin Output Control Reserved 21924 Bit 7 2 Reserved Bit 1 Cash Drawer DOUT bit1 pin output control 1 Open the Cash Drawer 0 Allow closing the Cash Drawer Bit 0 Cash Drawer DOUT bit0 pin output control 1 Open the Cash Drawer 0 Allow closing the Cash Drawer Note Please follow the Cash Drawer control signal design to control the Cash Drawer It is recommended that you control bit1 0 at the same time Chapter 7 Cash Drawer Interface 7 3 Cash Drawer Status Register Register Location 201h Attribute Read Size 8bit 7 6 5 4 3 2 1 Cash Drawer DOUT bit 0 Pin Intput Status Reserved 21925 Bit 7 1 Reserved Bit 0 Cash Drawer DIN bit
29. System resets and initializes when transitioning to the Full On State Entry Exit a Remove power from unit Connect power to unit move to Soft Off or Full On or APM Enabled Soft Off AC Power is connected to the system Only the 5V standby and 3 3V standby voltages are present within the machine Entry Exit a Connect power to unit Assuming Status after power fail in BIOS Setup is configured for Off after power cycle or it is configured for Previous Status and the previous status was off when AC power was removed b Turn off unit via power button Power button can be configured for either instant off or for off after being pressed for longer than four seconds c Unit turned off via software control a Press power button b Wake On LAN c Wake ON Ring d Wake On Alarm e Remove AC Note Function has no effect with any of the following conditions a First time AC is connected b Power button delay is set to 4 seconds into Soft Off state c BIOS is not set to enable these functions 1 10 Chapter 1 Product Overview Full On System is working and not power managed APM Disabled Entry a Press power button Exit b Wake On LAN c Wake On Ring d Wake On Alarm a Turn off unit via power button Power button can be configured for either instant off or for off after being pressed for longer than four seconds b Unit turned off via software control c Remove A
30. ack 10P 8C Pin pum em meum Display ready signal From Display to Printer Printer status data signal Chapter 6 2x20 Customer Display 7446 451 Dip Switch and Software Setting Command Type Selection Command type Default NCR RealPOS 20 ESC POS Baud rate bps Default 4800 9600 19200 38400 Parity check Default None parity Even parity Show demo string Default Enable Disable 6 5 6 6 Chapter 6 2x20 Customer Display 7446 K 451 International Character Set OFF ON 858 multilingual Euro Symbol ON ION GERMANY PC 858 multilingual Euro Symbol PC 858 multilingual ON ON OFF ION DENMARKI PC 858 multilingual Euro Symbol OFF ON OFF SWEDEN PC 858 multilingual Euro Symbol ON OFF OFF ITALY IPc 858 multilingual Euro Symbol OFF lOFF ON SPAIN PC 858 multilingual Euro Symbol ERE OFF OFF JAPAN Katakana ON OFF ON OFF INORWAY CNN 858 Euro Symbol ON OFF OFF DENMARK R PC 858 multilingual Euro Symbol OFF OFF ON OFF SLAVONIC PC 852 Chapter 6 2x20 Customer Display 7446 K451 6 7 Default Bypasses SW1 SW11 settings and uses the NCR RealPOS 20 settings Baud rate 9600 Parity None Demo Mode Disabled Character set USA Stand
31. ard Europe 6 8 Chapter 6 2x20 Customer Display 7446 K 451 Command List Table Table 1 Move cursor right NCR RealPOS 20 EPSON ESC POS Move cursor left Move cursor up IMove cursor down Move cursor to right most position Move cursor to left most position Move cursor to home position O O O O O IMove cursor to bottom position Move cursor to specified position Clear display screen Clear cursor line Brightness adjustment Blink display screen Initialize display Select character code table Select international character set Select cancel reverse character Overwrite mode Vertical scroll mode Horizontal scroll mode OF O O O O O O O O O O O O O OF O Chapter 6 2x20 Customer Display 7446 K451 NCR Set cancel the window range RealPOS 20 EPSON ESC POS Select peripheral device Set starting ending position of macro definition Execute and quit macro Execute self test Display time Display time continuously O O O O Display position Cursor on off Change to UTC enhanced mode Change to UTC standard mode Write string to upper line Write string to lower line Upper line message scroll continuously Bottom line message scroll continuously Message vertical down scroll continuo
32. ards There are four models of the NCR 5932 Keyboard e NCR PS 2 Alphanumeric Big Ticket POS Keyboard 5932 1xxx e NCR 64 Key PS 2 POS Keyboard without Magnetic Stripe Reader MSR 5932 2xxx with MSR 5932 2xxx e NCR USB Alphanumeric Big Ticket Keyboard 5932 5xxx e NCR 5932 104 Key Programmable POS Keyboard 5932 6xxx Keyboard Power The RealPOS 80 supplies power to the PS 2 keyboard even when in the OFF state This is for configurations that require the terminal to turn on when a key is pressed Most NCR PS 2 keyboards have a Power ON LED which stays illuminated indicating power is present in the keyboard Pressing a key may also cause tones to be sounded but unless the terminal is configured to power up when a key is press nothing happens Chapter 1 Product Overview 1 19 NCR PS 2 Alphanumeric Big Ticket POS Keyboard 5932 1xxx This NCR PS 2 Alphanumeric Big Ticket POS Keyboard contains a full alphanumeric keyboard a POS numeric keypad and POS Function keys The function keys permit customer specific key assignments It also includes a 68 Inch keyboard cable Keylock Status Indicator 2 MSR 19745 Features e 3 Track ISO Magnetic Stripe Reader MSR 68 Inch PS 2 Keyboard Cable e International English Character Set Wedge support for the following e Keylock e Speaker e Scanner e MSR 1 20 Chapter 1 Product Overview NCR 64 Key PS 2 POS Keyboard 5932 2xxx The NCR 64 Key POS Keyboard
33. ates involved 1 9 1 14 5942 12 1 Inch Color 02222 2 20 0 6000000000000000 1 14 5982 5 Inch Monochrome L CL 1 15 CRIJDISDIGVS peret etr certes Fever Qa ees 1 16 7452 K404 9 Inch Monochrome CRT Remote 1 16 7452 K419 15 Inch Color CRT Remote 1 17 5 ilo tra teste tesque redegi 1 18 5992 KeyboardS ros ipe lits 1 18 Keyboard ei Ua ae 1 18 NCR PS 2 Alphanumeric Big Ticket POS Keyboard 593 2 ON e CE S 1 19 NCR 64 PS 2 POS Keyboard 5932 2xxx 1 20 NCR USB Alphanumeric Big Ticket Keyboard 5932 DXXX OO oig Fete EE EE E quia shalat 1 23 NCR 5932 104 Key Programmable POS Keyboard 5932 SS A T 1 24 Customer Displays aasan 1 25 7446 K451 VHD 5 iecit ee e 1 25 5972 1 VED NE 1 27 5972 25 EG Discrete aan teste eti eee is oae 1 28 erp erae e qt irre ere oae ree Waaa 1 29 7162 Printio rese tee ede ree rate ee ere 1 29 7167 PEDE 1 29 7197 Printer eese eee einer o aeii 1 30 System Configuration Dia
34. cific EULA Note This product should only be used on NCR RealPOS 80 80c terminals with a Microsoft Windows XPe license Recommendation For each operating system NCR strongly recommends that any drivers placed in the C Install directory be left intact for the purposes of servicing and maintaining the system If you are using this information in order to build your own operating system image and not using NCR s provided OS Recovery image as a base image we recommend that all drivers that are installed be placed in a similar C NInstall directory for support NCR 7446 xxxx WinXPe OS Recovery Software LPIN D370 0619 0100 Installed Software Microsoft Windows XPe w 5 1 Intel Extreme Video 6 14 10 3606 Intel Pro 100 LAN 7 0 26 0 Intel Chip Set Utility 5 01 1015 MicroTouch drivers available 5 64 SR1 Hampshire TSHARC USB Touch Drivers available 6 07 Edgeport USB drivers 2 30 Software Drivers The following drivers are not installed automatically but can be installed from their respective locations Readme files exist in these locations as well 3M TouchWare C Install Drivers Touch Hampshire USB Touch C Install Drivers Hampshire_USB_touch Special Settings Furthermore the following settings revisions are configured Preinstalled XPe to include the Product ID Number PID Placed the Gold Drive Part Number Date Created LPIN and Release in Registry under HKey Local Mac
35. cting the AC Power Supply to a standard AC outlet using an AC adapter cable 1416 C508 0040 Chapter 2 Hardware Installation 2 9 5982 5 Inch Operator Display The 5982 5 Inch Operator Display is a 640 x 480 LCD with a backlight not adjustable contrast control knob and keyboard mount 19744 Note Before the 5982 Display is connected the PCI LCD board must be installed in the terminal 2 10 Chapter 2 Hardware Installation Installing the PCI LCD Card 5952 K052 1 Power the system OFF 2 Set SW1 to select Panel 4 see chart below Panel Select Switch SW1 Keyboard Header Connector for optional internal harness LCD Connector PS 2 Keyboard Connector Keyboard Adapter Cable P1 2 OFF OFF OFF OFF OFF ON OFF ON OFF OFF ON ON ON OFF OFF ON OFF ON ON ON OFF ON ON Power Harness Connector VGA BIOS 15376 Function Panel 8 Color DSTN Default Panel 7 Mono STN Panel 6 Color TFT Panel 5 Unused Panel 4 5 in Mono Panel 3 Unused Panel 2 Unused Panel 1 Unused 3 Install the PCI LCD Board into one of the PCI slots in the terminal Caution Use care so as not to damage the Speaker or Keyboard Header connectors on the Motherboard during card installation Chapter 2 Hardware Installation 2 11 Connecting the 5982 Display to the Terminal 1 Unplug AC power 2 Locate the Display Mount within 4 meters of the host terminal 3 Connect the Display Cable
36. d Overwrite Mode When the cursor reaches the beginning of the lower line it then moves to the end of the upper line and overwrites the previous character When it reaches the left end of the upper line it then moves to the end of the lower line Vertical Scroll Mode When the cursor reaches the beginning of the lower line the lower line then scrolls up and replaces the upper line The lower line is cleared and the cursor moves to the end of the lower line Horizontal Scroll Mode The cursor remains stationary 6 24 Chapter 6 2x20 Customer Display 7446 K 451 Move Cursor Right This command moves the cursor to the right It operates differently when the cursor is at the end of the line depending on which display mode is used Overwrite Mode When the cursor reaches the end of the lower line it then moves to the beginning of the upper line and overwrites the previous character When it reaches the end of the upper line it then moves to the beginning of the lower line and overwrites Vertical Scroll Mode When the cursor reaches the end of the lower line the lower line scrolls up to replace the upper line The lower line is cleared and ready for new characters Horizontal Scroll Mode The cursor remains stationary Move Cursor Up This command moves the cursor up one line It operates differently when the cursor is on the upper line depending on which display mode is used Overwrite Mode The cursor moves to the same co
37. d or external power supply Chapter 1 Product Overview 1 29 Printers 7162 Printer 7167 Printer The NCR 7162 is a dot matrix printer that provides up to 40 columns receipt and journal and up to 88 columns of slip print The printer s features include paper low sensors slip out detectors automatic paper cutting and two cash drawer kick out connectors It has an RS 232 data interface It receives power from the 24V connector on the terminal I O Board or from an external power supply It also has a connector for cash drawers 15220 Note Printer data cable is not included with the printer The NCR 7167 Printer is a fast quiet relatively small and very reliable multi function printer It prints receipts validates and prints checks and prints on a variety of single or multiple part forms There is no journal as the host terminal keeps it electronically The printer can connect through a USB port or a serial port It receives power from the 24V connector on the terminal I O Board or from an external power supply 1 30 Chapter 1 Product Overview 7197 Printer 19711 Note Printer data cable is not included with the printer The NCR 7197 Printer is a fast quiet relatively small and very reliable multi function printer It prints receipts and is capable of two color printing The printer can connect through a USB port or a serial port It receives power from the 24V connector on the terminal I O Board or from an
38. dby suspend and so on APM device drivers provided by NCR with the RealPOS 30 are outlined in the Retail TAPS Programming Help File BD90 0261 B Terminal power on power off is controlled through a logic level power switch on the processor board It can be disabled through software 114 Chapter 1 Product Overview Operator Displays 5942 12 1 Inch Color LCD 19809 The design of the 5942 12 1 Inch LCD is for customers who desire a color display and prefer the small footprint and ergonomic packaging of LCD technology versus traditional CRT s The 5942 Display features a 12 1 Inch Active Matrix Color LCD with support for SVGA and XGA resolution Note The RealPOS 30 supports the 5942 LCD Display as an operator display only Features Bright dual and single backlight active matrix LCDs VGA Interface Standalone Base 1 5m VGA Cable AC Power Supply with mini IEC connector AC Power Cord Chapter 1 ProductOverview 1 15 5982 5 Inch Monochrome LCD The 5982 LCD Display is a terminal powered monochrome 5 Inch VGA LCD It is suitable for retail environments that do not require a significant amount of data displayed at one time and or require an operator display with a very small footprint The display provides a 2x20 display format emulation with a 2x20 VCO driver to facilitate application and hardware migration It supports off the shelf operating systems and applications and can mount on the 5932 64 Key keyboard or standalo
39. der software control Exit a Wake On LAN c Wake ON Ring d Wake On Alarm e Wake on PS 2 keyboard or PS 2 mouse activity 1 12 Chapter 1 Product Overview f Wake on USB activity g Remove AC APM Suspend System is in a low power state with maximum power savings Most power managed devices are not powered The CPU clock is stopped The CPU core is in its minimum powered state Operational parameters are saved to be restored later when resuming System takes a relatively long time to return to the APM Enabled state The Resume Timer event must be on of the wakeup events The operating system is notified after the system transitions to the APM Enabled state Prior operation resumes after returning the APM Enabled state Some not all specific device states e Hard Drive Sleep motor not spinning interface buffer inactive Display CRT Off LCD Off e Video Controller Suspend e Chipset Suspend Entry a Programmable timeout b Under software control Exit a Wake On LAN b Wake On Ring c Wake On Alarm d Wake on keyboard mouse or touch activity e Wake on USB activity f Remove AC The APM BIOS provides some degree of power management functionality without any support from the operating system or application software Chapter 1 Product Overview 1 13 An APM driver is better suited to make power management decisions for unique peripherals than the BIOS and can override most BIOS requests to go into stan
40. dicator is a two color LED The green color indicates the keyboard has power Red indicates an error condition When the system is off the LED does not light up When the 64 key keyboard is in the special PC setup mode the LED flashes red green 1 22 Chapter 1 Product Overview The status and condition indicated by the LED are as follows Status Condition Green Power on Red Wedge controller reporting an error condition Flashing red green Keypad of 64 key keyboard in PC Setup mode Off System off see Keyboard Power section Note For more information about the Wedge controller refer to Wedge Software User s Guide BST0 1368 B MSR Magnetic Stripe Reader The MSR is an optional feature that provides support for reading magnetically coded data cards The keyboards support two different types of MSR e SO Tracks 1 2 and 3 e JIS IL and ISO Track 2 Big Ticket and full featured 64 key keyboards only Note MSR signals are routed to the Wedge controller and passed into the system keyboard data stream For more information about the Wedge controller refer to Wedge Software User s Guide BD20 1368 A Chapter 1 Product Overview 1 23 NCR USB Alphanumeric Big Ticket Keyboard 5932 5xxx Keylock MSR 19586 The NCR USB Alphanumeric Big Ticket Keyboard is a multifunction keyboard that is two keyboards built into one The keyboard consists of two major sections e 38 key POS keyboard e Industry standard alphanume
41. e scroll continuously ESCPxy 1B50xy1ZxZ20 y 12 cursor to specified position ESC n 1B 5 n 00 01 Set cursor on off ESC DC1 1B11 Overwrite mode ESC DC2 1B 12 Vertical scroll mode ESC DC3 1B 13 Horizontal scroll mode ESC 1B 40 Initialize display USMD2n 1F02n 01 0 Message vertical down scroll continuously US MD1n 1lF01n n 01 0Ch Message vertical upper scroll continuously US DC1 n 1F 11n n 1 2 Set line blinking N 1 up line 2 low line US DC2 n 1 12n n 1 2 Clear line blinking N 1 up line 2 low line US En F45n n 0 FFh Blink display screen NULLH 0 48 Move cursor up NULLK 0 4B Move cursor left NULL M 0 4D Move cursor right 6 12 Chapter 6 2x20 Customer Display 7446 K 451 Command Code hex Function Description NULL P 050 Move cursor down NULL G 0 47 Move cursor to left most position NULL O 0 4F Move cursor to right most position BS 08 Back space HT 09 Horizontal tab LF 0 Line feed HOM OB Move cursor to home position CLR 0 Clear display screen CR 0D Carriage return CAN 18 Clear cursor line clear string mode EPSON ESC POS Command List 1 Chapter 6 2x20 Customer Display 7446 K451 6 13 Command Code hex Function description HT 09 Move cursor right BS 08 Move cursor left US LF 1F OA Move cursor up LF 0 Move cursor down US CR 1F 0D Move cursor to right most position CR 0D Move cursor
42. ee as Creating a bootable Flex Diskette Creating a Bootable CD iei oit e a eda BIOS Update huuu ios ee eas Connecting an External USB CD ROM Updating Procedures its taceat tides Chapter 6 2x20 Customer Display 7446 K451 E eatures asa n General eae eo Interface t somete aos diam Pa deos Specific alos qos e Connector PINGU S iere ue lasqa EEEE O E Eana RS232C Link to PC HOST Connector Display Panel Connector torte digi ets Dip Switch and Software Setting det eee d eon aas Command Type Selection seinen ah dudes Baud Rate Selection Parity Check Selection e vii Demo Mode Selecion cd rere tae aa 6 5 International Character Set 6 6 Command Control eesriie oee ee tete ee 6 7 Command List Table tei Re ER ee iet tes 6 8 Commands ee ri e ERR ERR ER ERI RE 6 11 RealPOS 20 Standard Mode Command List 6 11 EPSON ESC POS Command List 1
43. eft intact for the purposes of servicing and maintaining the system If you are using this information in order to build your own operating system image and not using NCR s provided OS Recovery image as a base image we recommend that all drivers that are installed be placed in a similar C NInstall directory for support 4 4 Chapter 4 Operating System Recovery Chapter 5 BIOS Updating Procedures Introduction This chapter discusses procedures on how to update the terminal BIOS by using the CD ROM drive The software is distributed on bootable CD ROM media In the event your terminal does not have an internal CD ROM drive the 7446 supports the following external CD ROM drive e Teac USB CD ROM Drive 2336 K208 It is also possible to perform a BIOS update using a network connection Refer to the NCR FitClient Software User s Guide B005 0000 1235 for information about that procedure Prerequisites The following are required to perform a BIOS update using a CD Bootable USB CD ROM drive Keyboard e Download the BIOS Software from the NCR website http www ncr com At this site select Support Under Related Items Services select Drivers and Patches Select Retail Support Files Select Retail Platform Software Under Terminals select 7446 Select your terminal model moans b 5 2 Chapter 5 BIOS Updating Procedures g Select your OS h Select the BIOS exe file i Save the software to yo
44. external power supply 19712 Note Printer data cables is not included with the printer Chapter 1 Product Overview 1 31 System Configuration Diagram 7892 7882 7837 5972 or 7446 K451 CRT K4xx 5932 5xxx Big Ticket USB USB RS 232 USB VGA USB 7446 Motherboard Parallel 2182 2183 2189 Audio Jack 5932 1 xxx 5932 2xxx PS 2 Big Ticket 64 Key 5932 6xxx Compact PS 2 RS 232 PS 2 7162 5972 2500 5972 or 744 542 21607 132 Chapter 1 Product Overview Wireless Network The 7446 supports the ORINOCO 802 11b Gold PCI Adapter 2330 K354 wireless network component This wireless LAN PCI expansion card features Gold 128 bit encryption and worldwide certification Note Maintenance is not offered for the 2330 K354 due to rapid product refresh cycles in the wireless industry Introduction to Using Access Points An Access Point extends the capability of an existing Ethernet network to devices on a wireless network Wireless devices can connect to a single Access Point or they can move between multiple Access Points located within the same vicinity As wireless clients move from one coverage cell to another they maintain network connectivity Coverage Area 21136 Wireless Network Access Infrastructure To determine the best location for an Access Point it is best that you conduct a Site Survey before placing the device in its final location F
45. f you are using the internal CD ROM drive select CDROM If you are using an external USB CD ROM drive select USB CDROM Press Esc to return to the Setup Utility menu Select Save and Exit Setup Insert the media containing the BIOS update software Follow the screen prompts on the client to update the BIOS You can select two methods to run the update program Automatic BIOS Update update process runs unattended Note You will see a prompt for terminal model and serial number information if the program detects invalid information in the current BIOS or if you are replacing the processor board in which case there is not model serial number information in the BIOS Important Model Serial Number is mandatory Interactive BIOS Update permits you to input replace the model serial number information that is stored in the BIOS Note Model Serial number data that is currently stored in the BIOS is displayed during power up You should see a green window indicating a successful update 10 Remove the media before the system reboots Chapter 6 2x20 Customer Display 7446 K451 Features Data is displayed on two 20 column lines Large blue green characters The DIP switch settings emulate the command mode baud rate and which international character set Command emulation modes include RealPOS 20 and Epson ESC POS The display area can be controlled by Windows RS 232 Interface baud rate from 4800 to 38400 b
46. gram 1 31 Wireless Network 1 32 Introduction to Using Access Points 1 32 Chapter 2 Hardware Installation Installation Restidc BOTISu uet 2 1 Base eicit tede ce e e EO E Ree 2 2 Keyboard and Mouse Connections sese 2 3 Installing the Transaction Printer acorde tete ipee enden 2 4 Installing the Operator 5 orte orent 2 7 5042 LCT Monitor ug n need ER ERA 2 7 5982 5 Inch Operator DISplIay 2 9 Installing the PCI LCD Card 5952 K052 2 10 Connecting the 5982 Display to the Terminal 2 11 CRI easet a 2 12 Installing an Integrated Customer Display 2 13 Installing a Remote NCR 7446 K451 Customer Display 2 19 Installation Procedure suan 2 20 Installing a Remote NCR 5972 Customer Display 2 25 5972 Customer Display esce eei 2 25 Installing the Display 2 26 Installing a fete ores 2 27 Chapter 3 Setup Ent ri e Setup sau eos sai e 3 1 How to Select Menu Optioris inclite te denis 3 1 Special DynaKey Keypad Mode tenen nantes 3 2 Normal
47. hineNSoftwareNNCRNGold Drive Established a NTFS primary system partition that fills the entire drive Set virtual memory to 384 Added NCR specific EULA 42 Chapter 4 Operating System Recovery Note This product should only be used on NCR RealPOS 80 80c terminals with a Microsoft Windows XPe license OS Customization Windows XPe as built by NCR has a much larger memory footprint than previous Microsoft operating systems In order to accommodate the wide a variety customer requirements more functionality and services are built into the OS than are available in Windows NT Windows 2000 or Windows XP Pro If memory footprint or system performance appears sluggish there are a number of ways to reduce memory requirements and increase performance There are a number of services that may not be required by a customer Some or all of the services listed below may be modified depending on customer requirements The first column is the service name and the second column is the suggested startup setting 6to4 Disable Client Services for Netware Disable Computer Browser Manual Cryptographic Disable Device Update Agent Manual Dist Transaction Coord Manual DNS Client Manual Fax Disable FTP Publishing Manual HID Manual Help and Support Manual IMAPI CD Burning COM Service Disable Infrared Monitor Disable ISS Admin Disable IPSEC Disable Message Queuing Disable Message Queuing Trigger
48. ide a variety of height options ranging from 20 51 cm 7 8 20 in 21677 1 26 Chapter 1 Product Overview Features 5 x 7 pixel characters international single byte characters sets Euro OPOS drivers available for supported Windows O S Adapter mounts to rear base with 2 screws only screws required 11 5cm short extension post 25cm long extension post 50 cm RS 232 cable integrated Sturdy plastic base with 4 screw mounts for attaching base to countertop Remote 2m RS 232 cable Remote Terminal Powered Chapter 1 Product Overview 1 27 5972 1xxx VFD The NCR 5972 1xxx Display is a 2x20 alphanumeric VFD display It requires selection of cable feature power feature and remote mount feature to configure with the RealPOS 30 Desktop Model 16 Inch Post 20448 Features RS 232 Interface Socket for 32K of PROM for additional character sets 7 x 9 pixel characters Diagnostics Character sets Code Page 858 International e Katakana Code Page 866 Cyrillic Terminal Powered or external power supply 1 28 Chapter 1 Product Overview 5972 2xxx LCD The NCR 5972 2xxx is a low cost alphanumeric 2x20 LCD Display It requires a selection of remote mount feature to configure with the RealPOS 30 5972 2xxx LCD 5972 2xxx LCD 19750c Features RS 232 Interface 5 x 8 pixel characters Diagnostics Character sets e Code Page 858 International Terminal Powere
49. inside the media door door on front bezel protecting access to the Flex Disk Drive and power switch Features Processor Board Chapter 1 ProductOverview 1 5 The processor board has the following features 1 2GHz Intel Celeron processor with 100MHz front side bus Two 168 Pin DIMM memory sockets up to 512 MB of PC133 SDRAM One Combo PCI Riser Slot for Optional Expansion Card Four External RS 232 ports selectable Four UHCI USB 1 1 Ports two on Back Panel two on Front Panel Ethernet 10 100baseT LAN One Compact Flash Type I Socket on Secondary IDE Channel Front Panel One 40 pin Primary IDE Connector Ultra ATA 33 66 100 Bus Master One 44 pin Secondary IDE Connector Ultra ATA 33 Bus Master One 34 26 pin FDD Connector for Standard Slim type FDD One 40 pin Connector for POS IO Board which has 3 4 cash drawer kick out and 24 V printer power ports 15 pin D shell connector for CRT or analog LCD 25 pin D shell Parallel connector 1 44 MB Flex Disk interface Audio out PS 2 Keyboard Port PS 2 Mouse Port Integrated Graphics controller Multiplexed with AGP Controller Up to 32MB Shared Video Memory Unified Memory Architecture UMA Two Fan connectors for CPU System with FAN Control 1 6 Chapter 1 Product Overview 10 POS Board APM 1 2 or ACPI 1 0b 2Mbit LPC Firmware Hub for Award BIOS Real Time Clock Calendar 256 byte CMOS 2Mbit LPC Firmware Hub for Award BIOS The functions and capabili
50. kbhit check if hit any key c getch if c 68 amp amp d 0 goto programmend printf Input Data d SG Lc bios serialcom COM SEND ComPort c if charcount1 lt 20 _bios_serialcom _COM_SEND ComPort string charcount1l printf n c i charcountl else if charcount2 lt 20 _bios_serialcom _COM_SEND ComPort string2 charcount2 charcount2 else charcount1 0 charcount2 0 delay 500 4 6 30 Chapter 6 2x20 Customer cht if ch gt cur for del ch while progra cur_home regs h ah regs h bh regs h dh regs h dl int86 0x1 return cur_homeA regs h ah regs h bh regs h dh regs h dl int86 0x10 Display 7446 K 451 15 home chold 1 chold lt 16 chold t line 1 1 mmend 2 0 0 0 amp 0 regs amp regs lI regs amp regs return 0 cur homeB regs h ah regs h bh regs h dh regs h dl 2 0 3 66 int86 0x10 amp regs amp regs return 0 Chapter 7 Cash Drawer Interface Software Drivers Peripheral drivers can be downloaded from the NCR website http www ncr com At this site select Support Under Related Items Services select Drivers and Patches Select Retail Support Files Select
51. loaded or configured by the customer 1 2 Chapter 1 Product Overview Configuration Modular Configuration The RealPOS 30 is the smallest terminal cabinet in the RealPOS family Integration options are limited to the 7446 K300 Rear Cable Cover which offers support for an optional pole mounted display Note The RealPOS 30 does not support unified configurations The devices cannot be stacked on a single peripheral tray Since the keyboard location is in front this prevents the terminal from integrating on a cash drawer 21471 Chapter 1 ProductOverview 1 3 Operator Controls Access Door Lock Real POS Power ON LED Disk Activity LED USB 81880 Power On Off switch USB Fiex Disk Drive Compact Flash Slot Access Door 21579 1 4 Chapter 1 Product Overview Serial Number Model Number Label The serial number and model number are included on a label which is located at the bottom of the unit A Certificate of Authenticity label is also included if the terminal was shipped with a pre installed Operating System Note Place Label On Bottom Of Unit NCR Corporation Atlanta GA 30096 Class 7456 C 100 240 Vac 6 0 A 50 60 Hz Model No xxxx p NL Serial No 54 XXXXXXXX N gt lt Date of Mfg 04 10 02 Wu 8 48 23237227 21582 Note Another serial number label also appears
52. lumn in the lower line Vertical Scroll Mode The characters displayed on the upper line are scrolled to the lower line and the upper line is cleared The cursor remains in the same position Horizontal Scroll Mode The cursor remains stationary Chapter 6 2x20 Customer Display 7446 K451 6 25 Move cursor down Vertical scroll This command moves the cursor down one line It operates differently when the cursor is on the lower line depending on which display mode is used Overwrite Mode The cursor moves to the same column in the upper line Vertical Scroll Mode The characters displayed on the lower line are scrolled to the upper line and the lower line is cleared The cursor remains in the same position Horizontal Scroll Mode The cursor remains stationary The characters displayed on the lower line are scrolled to the upper line and the lower line is cleared The cursor remains in the same position Horizontal scroll mode The cursor remains stationary Move Cursor to Home Position The cursor moves to the beginning of the upper line Move Cursor to Left Most Position The cursor moves to the beginning of the current line Move Cursor to Right Most Position The cursor moves to the end of the current line Move Cursor to Bottom Position The cursor moves to the end of the lower line 6 26 Chapter 6 2x20 Customer Display 7446 K 451 Move Cursor to Specified Position The cursor moves to the x column o
53. n the y line Initialize Display The data in the input buffer is cleared and reset to the default value Reset the Window Resets the window on the display When s 0 the window is cancelled values x1 x2 and y are not required When s 1 the window is reset values x1 x2 and y are required x1 and x2 set the position of the left column and right column respectively of the window y sets the upper or lower line of the window This function is valid only in the Horizontal Mode Clear Display Screen and Clear String Mode The displayed characters are cleared and the String Mode is cancelled Clear current line and cancel string mode The current line is cleared and the string mode is cancelled Brightness adjustment Adjusts the brightness of the vacuum fluorescent display When n 3 brightness 70 When n 4 brightness 100 Set cursor ON or OFF When n 0 cursor is OFF When n 1 cursor is ON Chapter 6 2x20 Customer Display 7446 K451 6 27 Control Code Set 08H BS MD8 CAN 6 28 Chapter 6 2x20 Customer Display 7446 K 451 Code Example include lt dos h gt include lt stdio h gt include lt graphics h gt include lt bios h gt include lt conio h gt include malloc h define CR 13 define ESC 27 union REGS regs char title n n VFD Testing Program char linel n Comport Select 1 1 2 Com2 3 Com3 4 Com4 6 Conmo EsciQuit z s char line2 Test Prog 8 1
54. n to the Setup Utility menu Select Save and Exit Setup As the system reboots insert the NCR Partition Image Application CD D370 0605 0100 You should see a message during boot indicating that the CD ROM has been recognized At the menu enter 1 to select the image restore function ERE AE HE HE E E E TE HE FE FE HE HE E E E E E E E E H HEH HHH HF NCR Partition Image Application EE E EG HEH HHH HF Select an option 1 Restore an Image from CD 2 Exit to a shell with no network connection 3 Exit to a shell and make a network connection At the prompt insert the CD which contains the operating system image Press Enter Windows XPe D370 0619 0100 DOS D370 0623 0100 4 4 Chapter 4 Operating System Recovery 10 At the prompt to continue press 1 Yes and Enter to continue 11 Press Enter to mount the CDROM or to cancel dev cdrom Automatic mount F Elease press Ok to mount on Ok mnt cdrom 12 Remove the CD from the drive Completing the OS Installation Windows XP Pro Windows XPe The system automatically reboots when the image recovery is complete and opens at the Welcome screen DOS The system automatically reboots when the image recovery is complete and opens at the DOS
55. ne with an 8 inch Post Mount 5982 F034 19744 Features e Keyboard Mount e 4m LCD Cable Note To configure a 5982 LCD Display with the RealPOS 30 a PCI LCD Card 5952 K052 is required 1 16 Chapter 1 Product Overview CRT Displays The RealPOS 30 supports traditional CRT Keyboard configurations Note The display s data cable connects to the analog VGA port at the back of the terminal However ensure a separate order for a power cord to connect the CRT directly to an external AC outlet There is no AC convenience outlet at the back of the RealPOS 30 terminal 7452 K404 9 Inch Monochrome CRT Remote 7452 K404 19742b Features e Non glare phosphor screen with VGA 600x800 resolution Table top mount with tilt and swivel e 4m Data Video Cable e 4m Power Cables Chapter 1 Product Overview 1 17 7452 K419 15 Inch Color CRT Remote 19743 Features e Non glare phosphor screen with VGA 640x480 resolution e Table top mount with tilt and swivel e 1m Data Video Cable e 1m Power Cables 1 18 Chapter 1 Product Overview Keyboards 5932 Keyboards The NCR 5932 Keyboards are intended for harsh retail environments and contain an internal membrane to protect against objects such as paper clips staple wires pins and so forth from falling between the keys and damaging the electronics This technology improves overall reliability not typically found in standard PC keyboards or many retail keybo
56. or information about how to conduct a Site Survey contact your local NCR support representative Chapter 1 Product Overview 1 33 Before configuring an Access Point for your specific networking requirements ensure initialization See the ORINOCO AP 2000 User Guide 2330 K309 details This document is available on the NCR Information Products web site at http www info ncr com Click on General Search and then enter Proxim in the Title field Chapter 2 Hardware Installation This chapter explains how to install the RealPOS 30 hardware including out of box installation and how to install the optional peripheral devices The 7446 is very flexible to install This document discusses a typical configuration Your configuration may require adjustments to the procedures Installation Restrictions e Before installing the RealPOS 30 read and follow the guidelines in the RealPOS 30 Site Preparation Guide B005 0000 1552 and the NCR Workstation and Peripheral AC Wiring Guide BSTO 2115 53 e Install the RealPOS 30 near an electrical outlet that is easily accessible Use the power cord as a power disconnect device e Do not permit any object to rest on the power cord Do not locate the RealPOS 30 where the power cord can be walked on e Usea grounding strap or touch a grounded metal object to discharge any static electricity from your body before servicing the RealPOS 30 Caution This unit contains hazardous voltages and should only be
57. ourth Boot Device Disabled Boot Up Floppy Seek Disabled Boot Up NumLock Status On Typematic Rate Setting Disabled Typematic Rate Characters Second 6 Typematic Delay msec 250 Security Option Setup HDD S M A R T Capability Disabled Report No FDD For WUB 95 Yes Video BIOS Shadow Enabled C8000 CBFFF Shadow Disabled CC000 CFFFF Shadow Disabled D0000 D3FFF Shadow Disabled D4000 D7FFF Shadow Disabled D8000 DBFFF Shadow Disabled DC000 DFFFF Shadow Disabled Chapter 3 Setup 3 7 Advanced Chipset Features SCRAM CAS Latency Time Auto SCRAM Cycle Time Tras Trc Auto SCRAM RAS to CAS Delay Auto SCRAM RAS Precharge Time Auto CPU Latency Timer Enabled AGP Graphics Aperture Size 64MB Integrated Peripherals Onboard LAN Boot ROM Enabled OnChip IDE Controller On Chip Primary PCI IDE Enabled On Chip Secondary PCI IDE Enabled IDE Primary Master PIO Auto IDE Primary Slave PIO Auto IDE Secondary Master PIO Auto IDE Secondary Slave PIO Auto Primary IDE Max UDMA Auto IDE Primary Master UDMA Auto IDE Primary Slave UDMA Auto Secondary IDE Max UDMA UMDA 33 IDE Secondary Master UMDA Auto 3 8 Chapter 3 Setup IDE Secondary Slave UMDA Onboard SuperlO Device On FDC Controller Serial Port 1 Serial Port 2 Serial Port 3 Serial Port 3 Use IRQ Serial Port 4 Serial Port 4 Use IRQ Parallel Port Parallel Port Mode EPP Mode Select ECP Mode Use DMA Parallel Port 2
58. power state during some level of inactivity With ACPI the operating system has some control over the power management by going into suspend standby or hibernate depending on the Operating System The 50 51 54 and S5 states are implemented For the detail of the ACPI refer to ACPI Specification 2 0b Not all Entry and Exit points are available at all times Availability is based on ACPI states Notes e When the LAN cable is connected a WakeOnLan notification is sent to the operating systems causing the terminal to come out of a low power state such as hibernation under Windows 2000 Windows XP This is similar to the WakeOnLan feature Wake on Alarm is not supported from the off state This is because the ACPI power management in the BIOS does not allow the Timer Alarm to wake the system Wake on LAN is supported Similar functionality can be implemented from the server by sending a LAN wakeup message Wake on Alarm from Window NT is not supported e USB devices must be enabled in Windows 2000 Windows XP for Wake from Standby to function This is set in at Start gt Control Panel gt System gt Hardware Tab gt Device Manager gt USB device gt Properties There is a check box to enable the function under the USB tab Chapter 1 Product Overview 1 9 Definitions of the states involved Mechanical Off System is not working No AC power is connected to the system Operational parameters are not saved
59. ps Reverse characters can be specified using the Epson command set 62 Chapter 6 2x20 Customer Display 7446 K 451 General Specifications Display method Vacuum fluorescent display Number of character 40 characters 20 columns x 2 lines Character font Display color Character type 700 cd ni 96 alphanumeric 13 kinds of international character set Power supply Power consumption Panel dimensions Support dimensions Base dimensions Viewing angle Rotation angle Weight Operating temperature Operating Humidity Storage Temperature Storage Humidity 12 Vdc 224 W x 93 H x 50 D mm Long support 22 cm Short support 9 cm 190 w x55 h x96 d mm Chapter 6 2x20 Customer Display 7446 K451 6 3 Interface Specifications Data transmission Serial Synchronization Asynchronous Handshaking DTR DSR MARK 3 to 15 V logic 1 Signal level SPACE 3 to 15 V logic 0 Baud rates 4800 9600 19200 38400 bps Parity None even Bit length 8 bits Stop bits 1 or more Default setting 6 4 Chapter 6 2x20 Customer Display 7446 K 451 Connector Pinouts 5 1 RS232C Link to PC HOST Connector CN2 Connector type D sub 9 pin female O O 9 6 Pin Assignment o pe pn Signal ground From display to PC Host Display ready signal B ps From display to PC Host Display ready signal Display Panel Connector CN3 Connector type Phone j
60. ric PC keyboard The keyboard contains the key matrix and other POS specific functions such as keylock speaker system status indicator and magnetic stripe reader MSR This 5932 keyboard also has a USB port to connect a Scanner or other USB device Features The NCR 5932 USB Keyboard supports the following features e Integrated Touch Pad Keylock Speaker 3 Track Magnetic Stripe Reader MSR e Keyboard Status LEDs e USB cable e Additional external USB ports e No language characteristics Note Refer to NCR 5932 USB Keyboard User s Guide B005 0000 1395 for further detailed information 1 24 Chapter 1 Product Overview NCR 5932 104 Key Programmable POS Keyboard 5932 6xxx The NCR 5932 104 Key Programmable POS Keyboard is a PS 2 multifunctional keyboard that is two keyboards built into one The keyboard consists of two major sections 32 key Point Of Sale Keyboard e PCtype Alphanumeric Keyboard 21662 The keyboard includes the following features e Keylock e Tone Indicator e Keyboard Status Indicator e Magnetic Stripe Card Reader MSR e Glide Pad Chapter 1 Product Overview 1 25 Customer Displays 7446 K451 VFD The 7446 K451 can be integrated on the RealPOS 30 when combined with the 7446 K300 Rear Cable Cover Kit 21679a Optionally the 7446 K451 can be combined with the 7446 K452 Remote Base Kit to become a free standing remote display The remote base kit includes two posts which prov
61. s Disable Messenger Disable Network Location Awareness Disable Portable Media Serial Number Disable Print Spooler Manual Protected Storage Disable Remote Registry Disable Chapter 4 Operating System Recovery 4 3 Secondary Logon Service Manual Shell Hardware Detection Disable Simple Mail Transfer Disable SmartCard Disable SNMP Disable SSDP Discovery Service Disable System Restore Disable TaskScheduler Manual TCP IP Netbios Help Manual Telephony Disable Terminal Services Disable Themes Disable Upload Manager Disable Web Client Disable Windows Time Disable Wireless Zero Configuration Disable World Wide Publishing Disable In addition performance may be increased by changing the System Properties Performance settings from letting Windows choose what s best for my computer to Adjust for best performance and possibly increased by lowering the display resolution The NCR RealPOS Windows XPe Operating System Recovery Software provides the means of restoring the operating system to the terminal hard disk of a NCR RealPOS 7457 terminal The bootstrap program di natl bsd and disk recovery boot image di_nat1 bid are downloaded to the target terminal over the network and restores the hard disk to the preinstalled state as shipped from the factory Recommendation For each operating system NCR strongly recommends that any drivers placed in the C Install directory be l
62. stomer Display Kit e NCR 7446 K452 Customer Display Remote Base Kit 1 Using the Customer Display Base as a template mark the desired location for the four holes that will be drilled to mount the base 21687 Chapter 2 Hardware Installation 2 21 2 Remove the Cable Cover if applicable 3 Unscrew the Tension Screw that secures the Adapter Sleeve to the display Remove the sleeve and disconnect the cable Adapter Sleeve Tension Screw 21685 4 Remove the Base Plate from the Customer Display Base 4 screws Bottom Plate Screws 21678 2 22 Chapter 2 Hardware Installation 5 Route the Display Cable as shown below and connect it to the RJ connector on the Customer Display PCB 6 Connect the RS 232 Cable as shown RS 232 Cable Display Cable RJ Connector 21671 Chapter 2 Hardware Installation 2 23 7 Route the Display Cable through the Customer Display Post and Adapter Sleeve Note There are two Customer Display Posts included in the kit that can be used separately or combined to achieve the desired viewing height Adapter Sleeve Customer Display Post Tension Screw 21673 2 24 Chapter 2 Hardware Installation 8 Connect the cable and install the Adapter Sleeve in the display securing it with the Tension Screw 21686 9 Replace the Base Plate on the Customer Display 10 Connect the RS 232 Cable to one of the powered RS 232 connectors on the terminal Note The defa
63. ter n 2 32 select display n 3 33 select printer display Select peripheral device 1F 3A Set starting ending position of macro definition string 1F 5E 005 n m ff n Word time m show string time Execute and quit macro It s an interval of n between the two word It s an interval of m between the two string 1F54hm 0 lt h lt 17h 0 lt m lt 3bh Execute self test Display time 1F 55 Display time continuously 6 16 Chapter 6 2x20 Customer Display 7446 K 451 Set International Font for ESC POS Table 7 11 n International font set n nternational font set 0 U S A 7 SPAIN 1 FRANCE 8 JAPAN 2 GERMANY 9 NORWAY 3 UK 10 DENMARK II 4 DENMARKI 11 SLAVONIC 5 SWEDEN 12 RUSSIA 6 ITALY 15 Reserved Select Code for ESC POS Table 7 12 International font set 80H FFH Page 0 PC437 U S A standard Europe Page 1 Katakana for Japan Page 2 PC858 multilingual Euro symbol Page 3 PC860 Portuguese Not supported Not supported Page 6 PC852 SLAVONIC Page 7 PC866 RUSSIA N ON gt Q N Chapter 6 2x20 Customer Display 7446 K451 6 17 Character Sets International Character Sets ASCII Code Hex 23 24 40 5B 5 50 5E 60 78 7 70 7E Dec 35 36 64 91 92 93 94 96 3123 124 125 126 U S A
64. ter 2 Hardware Installation 2 15 2 Remove the Display Post Insert and Screw Hole Fillers from the Cable Cover These are easily pressed out Display Post Insert Screw Hole Fillers 4 21664 3 Install the Inner Post Mount on the Cable Cover with screws 2 Inner Post Mount 5 21663 2 16 Chapter 2 Hardware Installation 4 Install the Outer Post Mount on the Cable Cover with screws 4 Outer Post Mount 21644 5 Unscrew the Tension Screw that secures the Adapter Sleeve to the display Remove the sleeve and disconnect the cable Adapter Sleeve Tension Screw 21685 Chapter 2 Hardware Installation 2 17 6 Route the cable through the Cable Cover and Adapter Sleeve 21666 7 Connect the cable and install the Adapter Sleeve in the display securing it with the Tension Screw 21667 8 Connect the Display Cable to one of the RS 232 connectors on the terminal 2 18 Chapter 2 Hardware Installation 9 Insert the Display into the Cable Cover and then install the assembly onto the terminal 21679a Chapter 2 Hardware Installation 2 19 Installing a Remote NCR 7446 K451 Customer Display This 7446 K451 Customer Display has various post lengths which permit different viewing heights for the display 21677 2 20 Chapter 2 Hardware Installation Installation Procedure The Integrated Customer Display consists of two kits e NCR 7446 K451 Cu
65. the Exit Menu select either Save Changes amp Exit or Save Changes and press Enter 3 2 Chapter 3 Setup Special DynaKey Keypad Mode If your Terminal is configured with a DynaKey or Touch Screen module refer to the following sections that discuss special keypad considerations Otherwise proceed to the Configuration Setup Procedures section Many of the Terminal setup routines require keys that are not present in the regular DynaKey keypad layout such as the ESC and OEND keys Although the DynaKey has a PC keyboard connector a PC keyboard may not be readily available to the operator Note No setup is required for the DynaKey module itself at installation unless the factory default configuration needs changing The operational parameters can be changed using the Wedge Configuration Utility G370 0701 0000 diskette or the 7452 Diagnostics and BIOS Images 497 0406703 diskette To use the DynaKey without a PC keyboard attached to run the Terminal setup routines you must place it in the Special DynaKey Keypad Mode This mode replaces the normal keypad layout and function keys with special key assignments that are required to run setup To enter the special mode press the 7 and 9 keys simultaneously during POST diagnostics Note The 7 and 9 keys must be the FIRST keys pressed during after a power up otherwise the keypad enters the normal layout Chapter 3 Setup 3 3 The following key layout is active in the special mode
66. ties include Two D Sub 9 pin for two 16550 compatible UARTs 3 4 with power selection jumpers One RJ11 Cash drawer port One 24V Port for a POS Printer On board 12V to 24V DC DC converter for cash drawer power selection 40 pin Connector for connection to the Main Board 4 pin power connector Combo Riser Card Storage Media One Combo PCI Riser slot for optional expansion 33 ME 5V 32 bit Maximum length for PCI cards is 150mm 5 9 in PCI 2 2 compliant 3 5 Inch Flex Disk Drive 3 5 Inch Hard Disk Drive 64MB or 256MB Compact Flash through IDE interface Chapter 1 Product Overview 1 7 Power Supply e 180W Output power e Active Power Factor Correction PFC circuit e Auto ranging input features e 100 127V AC or 200 240 VAC 50 60Hz Operating Systems e DOS 6 22 e Windows XPe e Windows XP Pro Note A Linux reference image including NCR drivers is orderable on CD ROM but must be loaded or configured by customer You may separately negotiate with NCR Worldwide Customer Services or NCR Professional Services for custom preloading services including Windows XP Professional Windows 2000 and Linux 1 8 Chapter 1 Product Overview Power Management Power management is implemented on the 7446 using the ACPI 1 1 Specification 1 1 In order to accomplish this the processor board is equipped with ACPI BIOS The BIOS supports the ACPI 1 1 specification This permits the terminal to go to a low
67. to left most position HOM OB Move cursor to home position USB 1F 42 Move cursor to bottom position US xy 1F24xy x 1 20 y 01 02 Move cursor to specified position CLR 0C Clear display screen USXn 1F58n 01 n 04 Brightness adjustment US En 1F 45n n 00 ffh Blink display screen ESC 1B 40 Initialize display ESC tn 1B 74n n 00 0fh Select character code table ESC Rn 1B52n n 00 0fh Select international character set USrn 1F72n n 00 01 Select cancel reverse character US MD1 1F 01 Specify overwrite mode US MD2 1F 02 Specify vertical scroll mode US MD3 1F 03 Specify horizontal scroll mode 6 14 Chapter 6 2x20 Customer Display 7446 K 451 Code hex Function description 18 Clear cursor line 1B23n 30hSnS38h Command type select 1 23 0 or 1 0 lt m 20 Turn enunciator on off 1F 43n 1 31 then on Set cursor on off 1F 2E n n a displayable character Specify period code 1F 2 n n a displayable character Specify comma code 1F 3B n n a displayable character Specify semicolon period code comma Chapter 6 2x20 Customer Display 7446 K451 6 15 EPSON ESC POS Command List 2 Command Code hex Function description ESC W ns x1 y1 x2 y2 1 57 1 1 x2 y2 n 1 2 3 4 s 0 1 Specify cancel the window range 1 lt x1 lt x2 lt 20 1 lt y1 lt y2 lt 2 1B3Dn n 1 31 select prin
68. ult factory configuration for the RS 232 ports are ports 1 3 and 4 are powered port 2 is not powered 11 Connect the other peripheral cables 12 Re Install the Cable Cover on the terminal 13 Mount the display to the table top using screws 4 Chapter 2 Hardware Installation 2 25 Installing a Remote NCR 5972 Customer Display There are two models of the 5972 Remote Customer Displays e Desktop Model Tall Post Model 5972 Customer Display 5972 1xxx VFD 5972 2xxx LCD 5972 1 5972 2xxx LCD 19750a 2 26 Chapter 2 Hardware Installation Installing the Display Mount 1 Locate the Display Mount within 4 meters 13 ft of the host terminal Determine if the cable should route down through the mounting surface or if it should run on top of the surface Drill a hole if necessary High Post Mount If you are installing High Post model secure the Mounting Plate with screws 4 provided Mounting Plate 4 06 mm 0 160 in Diameter 7 6 cm 3 0 in 14622 Note The Mounting Plate illustrated above is for the 5972 Connect the Display Cable to a powered RS 232 connector on the terminal Note The default factory configuration for the RS 232 ports are ports 1 3 and 4 are powered port 2 is not powered lt gt Audio Qut 24V Power F RS 232 4 RS 232 Mouse Cash Drawer F S 232 3 Parallel Keyboard RS 232 2 5 232 1 VGA
69. ur hard drive Creating the Bootable Media After downloading the BIOS software you need to create either a bootable Flex diskette or CD Creating a Bootable Flex Diskette 1 Insert a flex diskette in the PC that has the BIOS software present 2 Execute the BIOS software 7446_nn exe This is a self extracting file that will extract the files to the current directory 3 Execute the Runme bat file 4 At the DOS window prompt hit any key to continue The program then creates the bootable flex diskette containing the BIOS update software Creating a Bootable CD Use the bootable flex diskette created above and follow your CD RW drive manufacturer s procedures for creating a bootable CD Chapter 5 BIOS Updating Procedures 5 3 BIOS Update Connecting an External USB CD ROM Drive 1 Connect the external USB CD ROM drive to a USB connector on the terminal 22 es Z 22 gt DC Power DC Power AC Power 21689 2 Connect the Power Supply to the DC Power connector on the CD ROM and to an AC outlet 3 Apply power to the CD ROM drive switch on the back 5 4 Chapter 5 BIOS Updating Procedures Updating Procedures 1 2 3 4 uo m p 9 Apply power to the terminal Press DEL during boot to enter Setup At the Setup Utility menu select Advanced BIOS Features Set the First Boot Device If you are using the flex diskette drive select Floppy I
70. usly Message vertical upper scroll continuously Carriage return Line feed Back space O O O O O O Horizontal tab Command type select 6 9 6 10 Chapter 6 2x20 Customer Display 7446 K 451 Table 2 NCR EPSON REALPOS 20 ESC POS Upper line message scroll once pass Clear upper line and move cursor to upper left end position Clear bottom line and move cursor to bottom left end position Set period to upper line last n position Set line blinking upper line O Clear line blinking upper line O Clear field 1 and move cursor to field 1 first position Clear field 2 and move cursor to field 2 first position Clear display range from n position to m position and move cursor to n position Save the current displaying data to n layer for demo display Turn enunciator on off Specify period Specify comma OO O O Specify semicolon period comma Commands Chapter 6 2x20 Customer Display 7446 K451 6 11 RealPOS 20 Standard Mode Command List Code hex Function Description ESC F A 1B 46 41 DATA X 40 OD Write string to upper line ESC FB CR 1B 46 42 DATA X 40 OD Write string to lower line ESC F D CR 1B 46 44 DATA X 40 OD Upper line message scroll continuously ESC FO 1B 46 4F DATA X 40 OD line messag

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