Mobile Satellite Ventures
Contents
1. Mobile Satellite Ventures Dealer Training Module 01 Westinghouse and Mitsubishi Terminals September 2003 Module Contents Terminal Components Installation Tips Commissioning Procedures Troubleshooting ii IM MSV e Satellite ventures obi Terminal Components Terminal Components All Terminals Consist of Interface Device i e Handset Transceiver Unit TU Antenna Electronics Unit AEU Antenna Some terminals contain Integrated Components MSV e Satellite Ventures ry obi Terminal Components Handset Allows for Voice Communication Provides Control Interface to terminal un A MSV obile Satellite Ventures Terminal Components Antenna Enables RF L band Receive amp Transmit between the terminal and the satellite MSV obile Satellite Ventures in ADD TU IMAGES WEC Mits Transceiver Unit TU Converts RF to Digital RX or Vice Versa TX Contains Control Power and Interface circuitry Mobile Satellite Ventures Antenna Electronics Unit AEU Provides Amplification and Diplexing of RF energy that is either received from or sent to the antenna obile Satellite Ventures Terminal Components Integrated Terminal ST251 Antenna In Terminal Lid AEU and TU in body Es m ny iy zi Z rt v lt lt Terminal Co2. or Check Code Mitsubishi What is the signal strength level Is the unit stuck in Searching for Sat Channel WEC Check the antenna cable connections Is the unit commissioned Check the status with the NOC Re commission if necessary Ensure that sufficient power available for transmission check the vehicle circuitry MSV obile Satellite Ventures mp Troubleshooting Equipment Does Not Power Up Check the power cable connections amp fuses Check that the feeder circuit is providing 12 vDC Check the handset connection Test Components Individually MSV e Satellite ventures mp obi Troubleshooting Contact The MSV NOC Get the ESN of the TU NOT THE AEU before calling the NOC WEC Tus The S N to the right of the DC in port is the ESN ESN Mits Tus ESN is above DC in port TE MSV obile Satellite Ventures Troubleshooting Contact The MSV Mits Tus ESN is above the DC in port ESN z Some Mitsubishi ESNs are in Hexadecimal Here is how to decode them The ESN on the TU has the format C6XXXX Convert the XXXX to decimal If you get a 5 digit number YYYYY the ESN is 198YYYYY If you get a 4 digit number 2222 the ESN is 19802222 i A Mobile Satellite Ventures Discussion amp Follow up Contact Info MSV Network Operations Center NOC 1 800 261 MSAT 6728 Boris Polianski Services Technical Specialist
3. 613 742 0010 x 4357 bpolianski msvlp com Np obile Satellite Ventures
4. line scroll down once to ownph 4800 Press RCL Enter satellite data phone then Press STO Selection updated is displayed Press STO MSV obile Satellite Ventures mp I mp obi Commissioning Westinghouse Commissioning Guide Setup OwnPh is displayed Press down arrow Setup Antenna is displayed Press RCL Scroll through menu until you find the antenna you are using Press STO for fixed antenna you will have a second options to choose the size scroll to the size antenna you have and press STO Selection updated is displayed Press STO Config valid is displayed Press STO Dealer install is displayed PressDown arrow TWICE MSV le Satellite Ventures Commissioning Westinghouse Commissioning Guide Dealer Commis is displayed Press RCL Scroll down to commis CircSw Press STO Press STO TWICE The display will show Search for Sat Chan then Tune Ant and power reading If you do not have adequate signal strength retune your antenna If there is adequate signal continue to the next step Tune Ant PWR is displayed Press CLR and the commissioning process will begin with a tone You will see PVT Performance Verification Test followed by a pass or fail message MTS pass or MTS not commis NOTE this may take up to five minutes to complete MSV obile Satellite Ventures ry Troubleshooting Troubleshooting Equipment Powers Up Is the unit displaying a Failure Code WEC
5. ill Installation Westinghouse Terminals Basic Vehicle Wiring Connections White ignition sense to Fuse Block protect w 3 amp fuse Red to Battery Black to Battery Blue to horn alert relay if used Basic Marine Wiring Connections White and Red together Connect to Battery but protect w Fuse Black to Battery Blue not used MSV e Satellite ventures ip obi Installation Mitsubishi Terminals Installation as per the ST200 series Technical Support Manual applicable sections included in this training module available from http www melamsat com SpaceCom Antennas as per SpaceCom s Installation Guide also included in this training module The TU and AEU require air circulation Units are dustproof but ARE NOT WEATHERPROOF Do not place near sensitive electronic systems ABS Cruise Control Fuel Injection etc Route cables together and away from high traffic areas Seal all holes drilled with RTV or suitable silicone based sealant Main power must be connected directly to battery or power source Do not stretch pull or pinch kink cables Leave a drip loop when connecting cable from antenna to AEU MSV obile Satellite Ventures ip Commissioning Commissioning Mitsubishi Commissioning Guide If commissioning a transportable unit verify that the battery 15 charged or optional AC adapter is connected Turn on the main power located on the face plate of the b
6. mponents Mitsubishi Configurations What connects together Antenna w Integrated AEU PTT Handset PI SV1 VHF BaseStation Interface Tellular Interface POTS Telephone Wysis SpaceFax Interface G3 Fax Machine PC for Circuit Switched Data uL till MSV obile Satellite Ventures Terminal Components Westinghouse Configurations What connects together GPS CPI SV100 VHF BaseStation Interface POTS Telephone FX 10 Board Wysis SpaceFax Interface G3 Fax Machine MSV obile Satellite Ventures Installation Tips Installation Westinghouse Terminals Installation as per the North American Service Manual applicable sections included in this training module SpaceCom Antennas as per 5 Installation Guide also included in this training module The TU and AEU require air circulation Units are dustproof but ARE NOT WEATHERPROOF Do not place near sensitive electronic systems ABS Cruise Control Fuel Injection etc Route cables together and away from high traffic areas Seal all holes drilled with RTV or suitable silicone based sealant Main power must be connected directly to battery or power source Do not connect telephone equipment to the TU FAX port Do not stretch pull or pinch kink cables Leave a drip loop when connecting cable from antenna to AEU MSV obile Satellite Ventures t t
7. ning Guide Power up the MT if this is the first attempt at commissioning you should be automatically prompted for the Dealer password if not press 4 amp 6 simultaneously when you see Checking appear on the handset display At the prompt enter the dealer password 332211 and press SIO S MSV obile Satellite Ventures Commissioning Westinghouse Commissioning Guide Dealer Install is displayed on the handset Press RCL Scroll through the install menu with the down arrow and ensure that only the options you have subscribed to have a plus symbol To change a minus to a plus press the RCL key Press STO Setup Valid is displayed Press RCL Valid SASK is displayed Press RCL Enter your SASK number every five digits must be separated bya Press STO Selection Updated is displayed Press down arrow MSV obile Satellite Ventures Commissioning Westinghouse Commissioning Guide Valid Manfreq is displayed Press RCL Enter is displayed enter the CFC then Press STO Enter PilotFc is displayed enter the PFC then Press STO Selection updated is displayed Press STO Setup Valid is displayed Press down arrow MSV obile Satellite Ventures Commissioning Westinghouse Commissioning Guide Setup OwnPh is displayed Press RCL OwnPh Svoice is displayed Press RCL Enter phone number including 600 area code Press STO Selection updated is displayed If you have a data
8. ot Frequency then press STO END MSV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide The display will read CFC Enter the Comm Frequency then press STO END The display will read To SRCH push SND Press the SEND key for 1 2 second The display will read BnnSMM OK NG PWR NO SCV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide The display will update to B00524 OK NG PWR NO SCV i e Translation to BOO Beam 00 East beam 24 Signal Strength 0 to 40 Press The display will read SAT SEARC PWR NO SCV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide The display will update SAT Signal Strength ON PWR NO SCV When the unit has passed the commissioning process the NO SCV will disappear When this happens press and the commissioning process is done A MSV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide If you should see Shut DWN Push PWR PWR NO SCV Shut down the MT by pressing PWR and restart commissioning Once the unit is operational dial 611 on your MSAT communicator to receive your directory number If you experience problems with the commissioning process please call 1 800 216 MSAT 6728 and a Customer Service Representative will be available to help you MSV obile Satellite Ventures Commissioning Westinghouse Commissio
9. riefcase If installing in a vehicle with a dome antenna ensure that the vehicle is running and that the Beam Stirring Unit BSU is pointing upwards Press Power and wait 3 seconds for wake up cycle to finish Press and hold CLR key and input 8761015 The wake up period is about 3 seconds You then have 7 seconds to input the above code The code is only valid for 20 programmings Use 8991136 otherwise MSV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide Press CLR If successful the display will read MIN 000 Enter assigned MSAT phone 0000000 Press SEND Display will read SecCode Enter 0000 Press SEND Display will read ENG No Delete 911 and enter 000 Press SEND Display will read AU type Select 03 for Omniquest 05 for HG transportable 01 for Dome 07 for Fixed site Press SEND Display will read ASK Enter 20 digit SASK code as assigned NOTE MELCO does not require the every fifth digit MSV obile Satellite Ventures Commissioning Mitsubishi Commissioning Guide Press SEND Then Press STO END The unit will now power down Power up the MT If the unit is not new press CLR and then FCN 9 and 4 The display will read Enter PFC CFC Press Function key FCN then9 then 4 AGAIN The display will read AutoCom OFF Press to toggle to AutoCom ON Press STO END key Press FCN then 9 then 3 The display will read PFC CFC press 1 The display will read PFC Enter the Pil
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