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Samsung - 2009-HA-training-manual

1. HEH EET 2 HEM 3 alali 2 1 INET 2 231 EH LL mau MER LEMAGE E 2 SENS M V 7 THERMISTOR WOLUME TRI m ApplianceTechnical Training 1 Iz Wiring Diagram DMR57 GRAPHIC LED 5 345 6 F 172 3 4 3 6 158485780 1112121415817 CNB WHT CN13 WHT CN14 NTR 7 3 8 2 s w H Y 135 Chapter 10 Dishwasher Disassembly ApplianceTechnical Training 136 Disassembly Preparation Preparation for parts replacement 1 Take out the residual water inside the product Drain the water by operating the drain pump if possible 2 Close the water supply valve 3 Turn off the power You must turn off the circuit breaker connected to the product 4 Pull out the unit from under the counter and lay it on the floor careful of the drain hose when pulling out the unit There may be water still in the hose drain pump and sump ApplianceTechnical Training 137 Thermistor Replacement ean 1 Lay the product down so that you can see the BASE and unscrew the 2 screws securing the BASE and the SHUTTER 2 Separate the terminal of Leakage Sensor terminal of the Shutter 3 After checking the THERMISTOR location unscrew 2 screws securing the CASE SUMP 4 Disassemble the wire connected to the THERMISTOR CHECK LIST gt Be careful of the residual water inside the
2. Best Coated Better 1 2 3 4 Paint Coated Good E A Paint Coated Besi BOM Model Code Dealer A Baer Color vy L Blue E Tango Red G Dark Silver P Painan Silver Powar Source Bl ctric Gas This dryer is available in gas or electric Gas is set for natural gas and can be converted to LP if necessary ApplianceTechnical Training 169 2008 2007 Model Specifications and Comparison Oum __ Spec caon ig e e e e Size WxDxH Inch 3 x 315 x38 74958 27315558 Larger capacity the steam feature and extra drying cycles the major differences between the 2008 and 2007 model dryers ApplianceTechnical Training 170 0 448 Water Steam With steam in the dry cycle wrinkled clothes are a thing of the past ApplianceTechnical Training 171 Chapter 13 Washer Installation For additional installation details see the accompanying 20068 Installation DVD ApplianceTechnical Training 172 Included Washer Accessories Used to remove the WRENCH shipping bolts and DC60 40146A adjust the legs for level CAPS Used to cover the holes DC97 08740D from the shipping bolts ASSEMBLY HOSE WATER Used for hot and cold DC62 00075A hot water supply
3. E E x ApplianceTechnical Training 127 CN1 Incorrect LED Display t k CNT 1 Power Relay Driver 2 Heater Relay Driver 3 Half Load Sensar 4 Turbidity Receiver 5 Turbidity Transmitter E DC GHO T DC Sy Rinse Aid Sensor 9 BC 12V Front Display incorrect or out CH10 HT CH2 BLK ejs a rj js Wy H Wi B D O RIHSE SENSING N CHI No Buzzer Troubleshooting jM CH1O0 WHT CN7 BLE E CNT 1 Power Relay Dever Flr al Can t hear the buzzer sound and the display part is not turned on Y O Ki L T FK 4 Turbidity Receiver 5 Turbidity Transmitter 6 DC GHO DC Sy RIHSE SENSING HEATER RELAY eS gt No Drain Troubleshooting The drain is not working 5E Y Y N ApplianceTechnical Training 130 Water Fill Troubleshooting ater supply is not working 4E Water supply is correct and on eL No Dry Operation Troubleshooting Detergent Rinse Agent dispenser is 2 3k ohms 120vac Test Rinse Agent dispenser by using fused cheater cord to power the wax motor Verify detergent door is closed Power wax motor until detergent cup opens remove power rinse agent lever
4. 5 8 Test Sw 5VDC Gry S Blu 6 7 8 Pantry Disp 6 Full Sw Blu 9 11 12vdc Blu Wht 10 11 5 Sw input Prp Wht _ thar 8822 7 92 7477 AE 50 Display 4 6 12 VDC Org Pnk 5 6 5 VDC Yel Pnk 8 CN75 1 Water Sw Blu Red RF266 BERE EE CN75 C Fans 5 ITE 2 1 F Fan Yel Gry gt 3 1 Fan Org Gry T LII d 4 1 C Fan S Blu Gry 5 F Fan FG CN30 Sensors amp Switches 6 R Fan FG Brn 1 5 Freezer Dr Sw 7 C Fan FG Red 2 CN50 7 R Door Sw Prp Gry 3 CN75 1 F Sensor Red Gry 4 CN75 1 F Def Sensor Org Gry CN32 Sensor CN76 Ice Room RF267 only 6 CN75 1 R Sensor Wht Gry 1 4 Ambient Sensor Wht Wht 1 CN75 1 Ice Room Fan 7 CN75 1 Def Sensor S Blu Gry 2 CN75 1 5VDC to I M Red Gry RF267 2 Fan FG Brn 8 9 Pantry Sensor W BIk Gry 144 3 CN75 1 Ice Room Sensor Org Gry RF267 3 CN75 1 Ice Bucket Sw Red Gry rj A E 294 RFG295 RF G299 Not ail Connectors and pins used on all models amm CN76 F C Fans 2 1 Ice Room Fan Blk Gry 1 57 fied f EE C PT raa ws E Ww 3 1 F Fan Yel Gry pe M 4 1 R Fan Org Gry CN31 Sensor 1 4 Ambient Sensor Wht Wht 2 CN90 8 5VDC to I M Red S Blu 3 CN76 1
5. SS Metal clips and can be placed on both the evaporator cover and the evaporator The metal clips will touch and transfer heat more efficiently from the defrost heaters to the drain preventing ice build up Part numbers for these parts are as follows A DA61 03502A PLATE DRAIN INS EVAP REF DA61 03585A FIXER EVAP REF ApplianceTechnical Training 52 Compressor Controller board arrangement and detail explanation RM25 AB D 12VDC 5VDC 3 Ground Forced Modes Compressor RPM FF1 Compressor high speed 2 7 amps FF2 Compressor low speed 1 6 amps Compressor medium speed 2 0 amps FD All defrost elements 4 0 amps NOTE FF2 FF3 could be reversed i A conan RA 1 ARRA AA i i i E j hai A 10002 Compressor not running 410029 AAA AAAS Check for 5 minute delay Not in delay Force Operation IX f no operation disconnect SMPS PCB and INE resistance to the windings 10 Comp windings OK Disconnect CNO2 SMPS check resistance to overload Overload OK Replace Main PCB and Inverter PCB ApplianceTechnical Training 53 Model RFG294 gt RFG295 RFG29g39 Compressor Troubleshooting CN01 POWER 115VAC l ia xi
6. ApplianceTechnical Training 17 Refrigerant Path Compressor Sub condenser Hot Pipe Dryer Step valve R Capillary Tube R CR Evaporator C Capillary Tube F Capillary Tube C CF Evaporator aum m Pipe Compressor RN M n 0 bo Freezer Pape Atc CMM Yd capillary tube tube onec 1 9 mm 61255224 3Way valve 07 a nnd gp Condenser ApplianceTechnical Training Het Pipe 18 Chapter 3 Refrigerator Troubleshooting ApplianceTechnical Training 19 Refrigeration Troubleshooting 7 he Forced Operation Mode is very valuable troubleshooting tool for testing compressor operation fan operation and defrost operation Forced Freeze Mode The compressor is started without the 5 minute delay You can check the compressor voltage at the main PCB in this mode You can accurately check defrost sensor voltages in this mode All fans will be turned on in this mode to allow voltage testing The door switches still control the fan operation ApplianceTechnical Training 20 210129 Refrigeration Troubleshooting Forced Freeze Mode Inverter Compressors The compressor Is started without the 5 minute delay You can force the three speed options of this compressor You can accurately
7. CONVERTED FOR USE Gas NO LPKIT NXAA BY IMPROPER OPERATION COULD RESULT DEATH OF SERIOUS INJURY WHO ACCEPTS THE RESPONSIBILITY FOR THE CORRECTNESS OF THIS CONVERSION MAIN BURNER ORIFICE 54 MAN BBESSIHRE WE SUR GAZ FONCTIONNEMENT PRGPHI PEUT NRTL PROVOQUER LA MORT BLESSURES 153 5875 GRAVES L P conversion kit is a model number not part that be ordered from GPCA Marcone The kit consists of the blocking plug a new orifice and various warning labels This kit must be installed in accordance with state and local codes by qualified personnel ApplianceTechnical Training en Chapter 21 Dryer Test Modes and Diagnostic Procedures ApplianceTechnical Training 270 Test and Error Checking Procedures ApplianceTechnical Training 271 DV448 Service Mode 7 Power State Press Dry Level Signal Continuous Run Mode Normal User Mode 3Ser Continuous Run Mode Press Dry Level Signal for 3 sec during Power On State normal user mode Once in Continuous Run Mode total cycle and the remaining time will blink in the display 3 The previous cycle will restart during Continuous Run Mode until the mode is deactivated 4 During Continuous Run Mode press Dry Level Signal for 3 seconds to go back to normal user mode total cycle will go off and the re
8. HALF LOAD MOTOR e Error Code is displayed if there is no pulse input from the water supply valve after the water supply starts may also be displayed if the fill time exceeds 5 minutes 4E can be a problem with the external water supply a restricted hose or a defective water valve POWER RELAY ApplianceTechnical Training 115 210129 Drain Cycle Operation A Drain cycle operates when the operation button is initially entered or 1 second after the wash and rinse cycle are completed B Drain function is executed as follows Remove remaining water Check float S W after 45 seconds from the power is Initially press operation button turned on Check float S W after 70 seconds from the power is Drain cycle turned on End function A When all of the cycles within the selected cycle is executed this function is executed B During this function the End sign is displayed with the MELODY generated C After the selected cycle is completed the power automatically turned OFF ApplianceTechnical Training 116 Drain pump operates when an operation button is initially entered or one second after the wash and rinse cycles are completed Normally the drain pump operates for 30 to 45 seconds 70 seconds after the cycle ends the float switch is monitored The float switch feeds back to the main CPU that the tub 15 empty Error SE indicates the tub is
9. Language Setting English Documents Warranty P eh SEA Admin PBBS NIB OM rts Purchase and Warranty Claim prose SHOPPING CART Profile Order Management Parts Information General Part Information Farts Research Parts List by To See h for the Bill of Mate rials BOM Parts Order Parts List 5 Mae AIR Statement version Parts amp W Bill Summary 1 Click Warra nty Parts Tab Quick Reference List pe em ait 2 management gt Parts Parts Return aant Information gt Parts list by Model Warranty Bill Claim the Model Code and click Warranty Basic Into is Se a rch B2B Main Order gt Parts Information gt General Part Information gt Parts List by Model gt Parts List By Model Version gt Model by gt Reference List Parts List By Model Model Code 125063 8 SEARCH Bill of Materials Search Model Code HL PSOe sy HLFSO0B3 0004141559 SAMSUNG ELECTRONICS HL PAUOUBAV HLPS5OB3VUy n 0001 245335 SEM PPL CUSTOMER HL PAUOBAV HL PSOE I ANS 0004151 500 ELECTRONICS HL PAUOUBAV HLPS BS3SE ER 0001151614 SAMSUNG ELECTRONICS HLPS B3AE ER AC 0001151500 SAMSUNG ELECTRONICS HL PAUOUBAV HLP SOG Se 0001151600 SAMSUNG ELECTRONI
10. M us Pause y Less Dry Low 30 Softer Perm Press ay JA ir Fluff Damp Dry Extra Low 20 Min of E 4 CN F Delicates Dry Level Temp Time Signal Wrinkle Prevent ef e 2 Definition of Cycle Count Mode While in Service Mode pressing the Signal key will put the dryer into the cycle count mode Cycle number executed will display To enter Special Test Mode press While in Service Mode pressing the Signal key for 3 seconds or until the control beep ApplianceTechnical Training 286 ooftware Version Check Sensor Dry t Manual Dry Estimated Time Remaining Pr Power bii 09 99 Freshen Up Heavy Duty Me pU uu xw Time Dry Very Dry High 60 Child Lock 2 et T e AM adi Medium 50 E Jj Towels 1 MI Wrinkle Release Normal Dry Medium Low 40 Louder M Duo od Down Rack Dry x AID i Less Dry Low 30 Softer Perm Press 5 d 4 Air Fluff Damp Dry Extra Low O20 Min off E 4 N ff Delicates E Dry Level Temp Time Signal Wrinkle Prevent E 1 2 N SI Definition of Software Version Mode While in Service Mode pressing the Temp key will put the dryer into the software version mode How to Enter enter Special Test Mode press Temp Key until the control beep same for all Frontier mo
11. check ce the Case Sensor and replace the Micro S W on the Cover Sensor part 2 Separate the Drain Hose from the Bracket Hose Drain 3 Separate the Case Brake and Cover Brake Caution When disassembling you must use the jig for the Cover Brake If you have no jig you can use a pair of long nose pliers x Check List The voltage at the Micro Switch terminals should measure 4 5 5 25V after drain completion Measuring the continuity of the Micro Switch should measure When pulling the lever up Short When pulling the lever down Open 150 training AL Case Sensor Disassembly Part 2 4 Separate the Case Sensor from the Case Brake Caution Be careful not to break the Hook 5 Separate the Case Sensor and Cover Sensor Caution Be careful not to break the Hook 6 Separate the Pole Sensor 2 units from the Cover Sensor Separate the terminal of the Pole Sensor x Check List gt Measure the voltage of Micro S W ends It is normal when the voltage is 0 5V or below after water supply is completed and 4 5 5 25V after water drain is completed gt Measure the Micro S W product Short when the lever is pulled up and open when pulled down training 151 Distributor Disassembly 1 Place the dishwasher on its back so that you can see the base Remove the two 2 screws
12. in Canada NOTE Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas e a courtesy most local gas utilities will inspect a gas appliance installation e GAS IGNITION This dryer uses an automatic ignition system to ignite the burner There is no constant burning pilot ApplianceTechnical Training 261 Gas Dryer Connections ApplianceTechnical Training Gas Connection The gas dryer comes set up for natural gas but can also be converted to LP The gas connection must be reduced from 72 to 3 8 to attach to the dryer gas inlet ApplianceTechnical Training 263 Dryer Duct Installation Part 1 Warning Restricting the exhaust duct will reduce efficiency and could create a fire hazard Do not use lint trapping screws or crease the flex duct Use 4 diameter rigid metal duct Tape all joints including the dryer outlet Keep ducts as straight as possible DO NOT EXHAUST DRYER INTO ANY WALL CEILING CRAWL SPACE OR A CONCEALED SPACE OF A BUILDING GAS VENT ANY OTHER COMMON DUCT OR CHIMNEY THIS COULD CREATE A FIRE HAZARD FROM LINT EXPELLED BY THE DRYER Note these parts are not supplied and must be purchased locally Appliance lechnical raining 264 Dryer Duct Installation Part 2 4 10 16cm fe ua 2 1 2 6 35 Number of 90 Metallic Flexible Metallic Flexible degree elbows 80 ft 24 4m 41 ft 12 4m 74 ft 22 6 m 33 ft
13. Compressor not running Forced Modes Check for 5 minute delay Not in delay FF1 Compressor high speed 2 7 amps Force Operation FF2 Compressor medium speed 2 0 amps If no operation disconnect SMPS and check FF3 Compressor low speed 1 6 amps resistance to the windings 100 FD All defrost elements on 9 4 amps Comp windings OK Disconnect 2 SMPS check resistance to overload Overload OK Replace Main PCB and SMPS 54 Chapter 4 Common Refrigerator Service Issues ApplianceTechnical Training 99 No Ice Flex Tray For the ice maker to operate properly water pressure between 20 and 125 PSI is required A quick test of water pressure would be filling a 6 oz paper cup in less than 10 seconds If the internal water filter is clogged the water pressure to the icemaker will be reduced The foreign matter at the water supply valve near the icemaker can also reduce the water pressure Additionally low water pressure at the fill tube can be caused by a defective fill tube heater f the tray seems to be filling completely but the unit never harvests verify the operation of the Icemaker sensor in the tray Normally the unit harvests when the sensor reads approximately 1 5 degrees Fahrenheit for 5 minutes The sensor should read about 3 volts at the main board connector when the cube temperature is 1 5 degrees After the fill the sensor will read wa
14. Lift the door straight up to remove With a Philips head screwdriver remove the 2 screws 10 attached to the lower left and right door hinges With a Wrench 10mm remove the 2 hex head bolts 17 attached to the lower left and right door hinges Remove the lower left and right door hinge 2 ApplianceTechnical Training 74 AL Door Removal French Door Model Pull the drawer open to full extension Remove the tilting pocket by pulling the both brackets 2 upward at the same time Take out the lower basket 3 by lifting the basket Door up from rail system Remove a fixing pin 4 and remove a shaft 5 by pushing it to the right side with your hand Separate the rail from the rail cover by pushing the hooks 6 in on both sides of the rail After pushing the hooks in remove the drawer by pulling towards you with both hands ApplianceTechnical Training 75 AL Door Removal Side by Side Model D Take off the Leg Cover by Removing the screws 2 Separate the Water Line by pressing the coupler and pulling the water tube away 1 With the Door closed remove the screw the Upper Hinge Cover 2 Disconnect the wires by gently pulling the connectors apart CD If necessary remove the Reed S W using a flat blade screwdriver 2 Remove the Earth screw and the 3 bolts as shown D Remove the Upper Hinge and remove the wiring harness from the hinge
15. When mounting the Latch Body to the oven assembly adjust the Latch Body by moving it so that the oven door will not have any play in it Check for play in the door by pulling the door assembly Make sure that the latch keys move smoothly after adjustment is completed Completely tighten the screws holding the Latch to the oven assembly to Monitor switch and check the continuity of the monitor circuit and all latch switches again by following the components test procedures Confirm that the gap between the switch housing and the switch actuator 15 no more than 0 5mm when door is closed Interlock Switch Replacement When replacing faulty switches be sure switch mounting tabs are not bent broken ar otherwise deficient in their ability to secure the switches in place eL Door Sensing SAN Body Latch interlock Monitor Switch Primary Interlock SV Secondary Interock Swicth Primary Interlock switch Monitor switch COM NC Monitor switch COM NO Door Sensing S W Secondary Interlock S W 318 Checking For M W Leakage RON Procedure for measurement of microwave energy leakage Pour 10 Oz of water at 68 F in a microwave safe container and place in the center of the oven Start to operate the oven and measure the leakage by using a microwave energy survey meter Set survey meter with dual ranges to 2 450MHz When measuring the leakage always use the 2 inch spacer
16. 2008 Appliance Products ApplianceTechnical Training Chapter 1 Samsung Support Information ApplianceTechnical Training oupport Contact Numbers 7 e Customer Service Global Service Partner Network 1 800 SAMSUNG 726 7864 http service samsungportal com e Authorized Service Centers Tech Assist Login and Password Issues Elisa Pagliaro 866 797 8736 account number epagliaro sea samsung com required Hours 9AM 9PM Eastern Time GSPN Content Issues Jim Foster 11AM Eastern Time Saturdays limi sea samsung com Email technicalsupport sea samsung com Parts can be ordered through Samsung GPCA Global Parts Center America Parts ordering or backorders 800 634 8276 or you may use e Non Authorized Service Centers 201 584 0412 Fax service Only e Warranty Assistance 800 849 2198 option 8 Web Site Assistance 1 201 229 4177 Web Site Assistance JayRJr sea samsung com Marcone Appliance Parts e Training Requests 800 482 6022 training sea samsung com e Tech Talk Newsletter Subscriptions training sea samsung com BEST INVENTORY BEST PRICE SINCE 1932 ApplianceTechnical Training Regional Service Managers Home Appliance Field Service Dick Adkins 4 3 583 6848 319 248 0423 Mitch Wiliams 776 653 1698 Prepared When Calling for ea Technical Assistance on Appliances Slow Times 6 9 PM EST M F 11 4 EST Sat For pres
17. AIL Door Lock Check Check Voltage at Pin 1 of CN5 and Pin 7 of CN10 When Door Lock AC120V Check Voltage at Pin 1 of CN5 and Pin 2 of CN When Door Lock AC120V Door Unlock Check Check Voltage at Pin 1 of CN5 and Pin 8 of CN10 When Door Unlock AC120V Drain Motor Check Check Voltage at Pin 1 of CN5 and Pin 6 of CN10 When Drain Pump operates AC120V Water Valve Check Check Voltage at Pin 1 of CN5 and Pin 1 2 3 4 of CN10 When each Valve operates AC120V AC Power Check Check Voltage at Pin 1 and 3 of CN5 Check Voltage at Pin 1 of CN5 and Pin 1 of CN6 Tester Check AC120V Heater Relay Check Check Voltage at Pin 1 of CN5 and Pin 2 of RY9 When Heater Relay operates AC120V These are typical checks Always consult the service manual for the model under repair 216 Connector Checks Non VRT 306 31 o mm Water Temp Thermistor Check Power On Check voltage at pins 6 Org amp 3 Wht of CN3 room temp approximately 2 5vdc With CN3 disconnected resistance is approximately 13kQ If there is a Thermistor fault code Power Off check pins 3 Wht amp 4 Brn of CN3 for an open or resistance to chassis Possible cut or pinched wire Door Switch Check Power On check voltage at pins 6 Org amp 4 of CN3 Door open 5VDC Door closed Ovdc Power off resistance between pins open with door open short with door closed Water Level Sensor Check Power On Check voltage at pins 6
18. ApplianceTechnical Training 156 Water and Power Line Routing POWER Line Channel Power cable Water WATER amet When sliding the dishwasher into position under the counter make sure the water and power lines are in the channels provided for them and are not binding or pinched anywhere ApplianceTechnical Training 157 Chapter 12 Front Load Washer Dryer Laundry Feature Information ApplianceTechnical Training 158 WF4A4A48 Front Load Washer ApplianceTechnical Training Main Features gt Large Capacity 4 5 Cu Ft gt Vibration Reduction Technology gt Steam Wash Steam Dry VRT team gt SilverCare Technology gt Energy Efficient MEF 2 7 Model Number Nomenclature Gode For SER Service Code Levees C Costea Witte ATAN i5 Stratus Grey L Blue Onyx Tango Rad 5 4 1300 Capacity 33 CuFt Feature Contents 4 34 CuFt DOE Ag 1 28 Good 4 5 6 Better WF 78 0 Best Hasher Fronthoading ApplianceTechnical Training 160 New Product Features gr 8 Innovation 8 Stylish 1 E 4 d i E at L ApplianceTechnical Training 161 2008 2007 Model Comparison Project Model Image Feature Capacity ApplianceTechnical Training PURPLE WFAAB
19. CN8 NTR Ns war CNA WHT Toon CDS 08 6 e T 72 cu dll 00 KOK i 5 Vee 3p zt H zd i SENSOR PRESSURE WASHING MOTOR 11 ENSOR WF338 Main PCB located at right rear remove rear access 79 WF448 Main PCB located at top rear of cabinet CN3 1 Bleach Valve Pnk 2Steam Valve Red CN8 Display Connector CN7 1 T Communications Port Blu 2Steam Valve Brn WF448 4 3 Drain Pump 1 Door Sw 4 Water Temp Thermistor Wht 2 R Communications Port Wht 5 Water Temp Thermistor Gnd Org 3 Rest Signal Yel A ens Sook SW Oly 6 Water Level Sensor Pnk 4 Ground Org 5 Door Lock Close Blk 7 AG Sensor Brn 7 Water Level Sensor Vio 5 5 vdc 6 Circulation Pump Gry 8 AG Sensor Yel 6 15 vdc Red 7 Pre Valve Yel 8 Main Valve Blu 7 9 Hot Valve Org 9 Hot Valve Red WF448 CN2 1 AC Pwr L BIk 2 Pwr Sw Yel INN 3 Valves Common Lock Sw Brn E 3 Valves Common Lock Sw CN1 1 Reactor Connector Port Red WF448 2 Reactor Connector Port Red WF448 1 Reactor Connector Port Gry WF338 2 Reactor Connector Port Gry Wf338 RY4 Steam Heater Relay 1 BIk 1 Wht WF448 2 Org 2 WF448 CN6 Hull Sensor CN5 1 5 vdc RY2 Washer Heater Relay 1 Motor Pwr U
20. WHT 3 Motor Power W Phase RED Resistance at Pin 1 and 2 of CN5 120 Resistance at Pin 1 and of 5 120 Resistance at Pin 2 and of CN5 120 5V PNK Hall Sensor Signal RED Hall Sensor Signal BLU Ground ORG Communications Rx BLU Communications Tx WHT Rest Signal Output YEL Ground ORG 5V PNK 15V RED ApplianceTechnical Training Empty Pin Empty Pin Empty Pin Washer Water YEL Temp Sensor Ground RED Washing Water Level Sensor PNK Washer Water Level Sensor VIO Door Switch PNK Empty Pin Door Switch GRY Empty Pin Empty Pin Empty Pin Ag Sensor BRN Ag Sensor YEL 212 WF338 Wiring Diagram _ X Let in i i E P A LLLITIESINSS oo 1 ApplianceTechnical Training Connection ApplianceTechnical Training Bleach Valve Steam Valve Drain Pump Door Unlock Door Lock Empty Pre Valve Cold Valve Hot Valve Empty Pin AC Power Port AC Power OFF Detection Door Detection Sensor LOCK UNLOCK Reactor Connection GRY Reactor Connection GRY Identification Steam Heater Relay BLK Steam Heater Relay ORG Main Power Relay WHT Main Power Relay BLU Washer Heater Relay RED Washer Heater Relay BLK 214 Con
21. 10 1m 0 684 207m 37 ft 11 2m 62 ft 18 9m 29 ft 8 8m e Plastic flexible ducts can kink sag be punctured reduce airflow extend drying times and affect dryer operation Exhaust systems longer than recommended or with more than one 90 degree bend can extend drying times affect machine operation and may collect lint he exhaust duct should end with an exhaust hood with a swing out damper to prevent back drafts and entry of wildlife Never use an exhaust hood with a magnetic damper The hood should have at least 12 inches 30 5 cm of clearance between the bottom of the hood and the ground or other obstruction The hood opening should point down Never install a screen over the exhaust outlet Do vent to the inside 266 ALWAYS vent to the outs 267 d S ApplianceTechnical T Leveling the Dryer 1 Loosen the leg assembly by turning the lock nut counter clockwise 2 Level the unit side to side and front to back by adjusting the four leg heights 2 Secure the legs by tightening the lock nuts on each corner against the base frame Appli AL Converting to LP Gas rw SAMSUNG LPKIT T CONVERSION KIT 69 2102 NAT GAS TO L P GAS M Main Regulator Burner Blackindg Plug Orifice di 153 5971 NO 54 Kit Model SAMSUNG LPKIT 3 XAA THIS APPLIANCE HAS BEEN CONVERTED TOLP GAS WITH KIT
22. M select all T ASC200710 17001 pdf 89KB Category Home Appliances Washing Machine Washing Machine Model Code WF3S37AAG XAA WFES37ZAALIXAA VVES37 AAA EX A Title ASC2ZUDZ1018001 Water Leakage when SilverCare is selected with high water pressure ASC2 U071018001 Vater Leakage when SilverCare is selected vith high water pressure Added by SEA PRODUCT SUPPORT Added on 10 18 2007 10 20 36 E mail technicalsuppaort amp esea sanmsung cam Bulletin Mileage 100 Miles Attach Download File 1 select all L t ASC20071018001 pdf 79KB ApplianceTechnical Training 253 sample Service Tips These files are not down loadable from GSPN ApplianceTechnicar Category Home Appliances Washing Machine Washing Machine Model Code WESZBAJAYV RAA WWESSSLAS VVESZOLAYw I RAA VV FSOBBHYY AA VYPSOBLAV AA Title 3E Drum Motor Error Normal this error will send the tech to the quick test mode to try to spin the motor fonvard and reverse at a very slow speed funder 100 RPM However this test is not always conclusive Shown here is a case where the motor breaks down only in the high speed test where the motor reaches as high as 800 RPM then draws too much current A resistance test will show what seems be normal motor However on closer inspection the following was discovered Each terminal from either end to center or end to end should read the same resistance Motor Check from the P
23. a When pressing Refrigerator temp set KEY and ice selection KEY in PANEL PCS simultaneously or more than sec PANEL DISPLAY wil go off and it moves onto TEST MODE Atthis point although Freezer Refrigerator temp set KEY quick freezing KEY and ice selection KEY are pressed it operates by TEST KEY a Vihen pressing TEST KEY Test function shall be changed in the order as Forced Operation gt Forced Freezer Deftosl gt Cancellation normal operation gt Forced Operation If functions are canceled during the operation of TEST function iis most desirable to tum off tne power and tum fon RS2630SWIXAA for Best Buy Col 9 f Ie Type Freeze Freezer Child Lock Fridge Filter Reset 35e ApplianceTechnical Training 29311852631 Filter Calder BEES cue ke Tyne Freeze Freezer Lock Fricke Press ford sec Lord ul RS2521 5262 L Press f r 8 sec 7 52511 2611 Cal Coler Ced oily Freezer L Press for 8 sec _ RS26 2530 ower Freeze Fridce Ci Tein X Flow M s wu Cubed Crushed Filter Water Refrigeration Troubleshooting ApplianceTechnical Training The Diagnostic Mode is the most valuable troubleshooting tool you have for troubleshoo
24. ohutter 7 Separate the terminal of Circulation Motor 8 Disassemble the Circulation Motor and separate it from the Sump assembly Check List Be careful of the residual water inside the unit Gs from prior wash gt Check the voltage at the connectors n fora 120VAC gt Check coil resistance 16 5 2 Measure after um gt removing connectors gt Check CN1 14 120VAC Appliance l ecnnical 1 144 Control Panel Disassembly Part 1 1 Open the door and unscrew the Front EC Frame Front Tub and Panel Control 12 E screws m xp Caution un um Always set a mat on the floor so that the front of the Frame does not get damaged during the work When you remove all the screws the Front Tub may spring closed be careful 2 After separating the Fan Motor terminal put the Front Frame assembly down on the floor 3 Pull out the terminal of the Door Switch and then you can replace the Door Switch if needed Proceed to 4 when disassembling Display LED Display LED Front or PCB assembly Xx Check List Check the voltage between Door S W ends When open 5VDC Appliance lecnnical Training When closed 1VDC or below 145 207 Control Panel Disassembly Part 2 Display LED removal 4 Disassemble the Display LED by removing the 2 screws that hold it and disconnect the w
25. ram sm ro mee vay _ ApplianceTechnical Training 109 Chapter 9 Dishwasher Troubleshooting ApplianceTechnical Training 110 Main PCB Connector Layout ApplianceTec b CN3 NC CNT 1 PBS Power 120 amp 1 2 3 PBA Power 120 CN Power Relay Driver Hestar Aalay Dnwver Load Sensor Turbidity Receiver Turbidity Transmitter DC SAD bt Sy Rinse Aki DC 12V i maj S da Ap D 5 CNS renh gt sik i Low rater Level Sensor TrTTTITM 2 NC 3 Overflow Sensor ok m T e a 4 Water Counter Careulation Motor Fan Motor 3 NC 5 D stnbuidor Motor gt CN13 Display LED Driving b Micom Writer b CN11 only 77 DMRT7 1 15 _ 1 DIGIT Display LED Driving iai OC GRD 2 DIGIT2 L ft 3 5 3 DIGITS 2 DIGIT2 inked Vaivs 4 DIGMA 3 DIGITS Drai 5 SP Transmitter 5 DIGITS 4 DIGITS 6 SP Receiver 6 DIGITE 5 DIGITS T only DMEF NC 137 4 ec Common SEG SEGS3 SEGA SEGS SEGT SEGS only DMR77 Pe oF 1 KEYG KEY Signal K
26. 30 30 17 30 46 30 46 30 Pre wash 1 2 3 Main wash Rinse 1 2 140 F 162 F The wash time may vary depending on the water pressure drain conditions and temperature of the supplied water The Auto Wash cycle is not timed ApplianceTechnical Training 107 Cycle Time Chart MICOM cycle Program chart time min temperature Pre Pre Main Lo px rm vum E ra E 17 30 17 30 11 30 7 ER 30 EN 30 EE 46 30 46 30 Smart Auto 113 149 45 65 C 140 158 162 F 72 60 70 ApplianceTechnical Training 108 Cycle Operation Description LI Tub Fills with water Water Heating After the water supply is completed the heater may turn on to heat the water depending on the selected cycle Detergent 3 minutes after the fill operation is complete the detergent naa opens Mainwash Circulation Motor Runs Circulation Motor Runs Only The number of Rinse Cycles 1 3 is determined by cycle the Normal Heavy Delicate selection Quick and Smart Auto cycles the last Rinse cycle is a heated rinse 140 F for Normal 158 F for Heavy and 162 F for sanitize Theamount of Rinse Agent added can be set by the user 4 levels Dry 20 Minutes the fan operates for the last two minutes only Dry cycle is included for all cycles except the Rinse amp Quick cycle Rinse Cycle Time mme Ta ra
27. Check Check voltage at pins 1 Wht of CN5 amp 2 BIk of CN When Door is Locked 120vac Unlocked Ovac Power On Check voltage at pins 3 of CN5 amp 7 Sky of CN10 When Door is Locked or Unlocked there is a pulse of 120vac for a few milliseconds With Power Off resistance between these pins will be between 56 620 Door Unlock Check Check voltage at pins 1 Wht of CN5 amp 2 of CN When Door is Locked 120vac Unlocked Ovac Power On Check voltage at pins Z3 Blu of CN5 amp 8 Wht of CN10 When Door is Locked or Unlocked there is a pulse of 120vac for a few milliseconds With Power Off resistance between these pins will be between 56 620 Drain Motor Check Power on Check voltage at Pins 3 Blu of CN5 amp 6 of CN10 120vac when pump on Ovac when off Power Off Resistance between pins should be 13 80 Water Valve Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 Blu 2 Red 3 Yel 4 Pnk of CN10 When each valve operates 120vac Power Off valve resistance is from 12020 12450 Heater relay Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 of RY9 Heater on 120vac amp off Ovac 220 Non Steam Models VALVE DELETE gt WFSO6LAW Special Models SCH EMATIC DIAG RAM X HEATER GE KT RE IDE WATER DELETE PCB SUB DISPLAY PCB MAIN CONTROL r1 ied n an CN10 ih MM N3 wur
28. Coil Check across terminals 1 and 2 Holding Coil Check across terminals 2 and 3 Both coils in series Check across terminals 4 and 5 Secondary Coil 550 Q 1350 1900 Q 1300 Q plianceTechnical Training Dryer Common Service Issue ea Consumer complaint Dryer doesn t shut off runs too long What does it mean when chasing The chasing lights appear in the display when the light appear in the display Wrinkle Prevent option is selected This lets you know that the dryer is tumbling intermittently for 95 minutes with room temperature air after the cycle is complete to reducing wrinkling The load is dry and can be removed at any time during Wrinkle Prevent Dryer Belt Path ApplianceTechnical Trainii 292 Electric Dryer Wiring Diagram ELECTRIC DRYER WIRING DIAGRAM 17 19 vdc for Sub Display pin 1 to pin 2 SUB DISPLAY Heater Relay Test Cord ire System L1 L2 N Eorth 1 2 s lc ire System L1 L2 N Eorth lt RELAY 2 74 06 df BELT SWITCH TH THERMOSTAT CUT OFF Special Models Only Motor test 120 vac between pin 2 and motor relay gin 1 Confirms relay and 7 Joor switch BLU MOTOR YEL MOISTURE THERMISTOR RED RED SENSOR eL 293 Gas Dryer Wiring Diagram CA
29. DC62 00075B cold HOSE HANGER Secures the drain hose DC97 12534B and prevents hose kink 173 Transport Using Hand a ee ful NOT h Be sure to push the unit all the E AB e way onto the hand truck so the back meets the vertical support Use a hand truck with a wider base supporting both sides of the cabinet bottom i Do not push the front side toward the vertical support as it may cause scratches and dents in the cabinet Make sure the Drain Pump assembly is not supporting the weight of the unit spread the weight across the entire cabinet bottom Appliance lechnical Training 210129 Choose the Right Location Whenever possible install the unit for easy access to service po Do not install the The installation i _ appliance in surface must be pe S ___ locations where the firm dry and level ic temperature may fall ln below freezing Keep the unit away from direct sunlight or high humidity Install it in a place with good ventilation Keep the unit away from heaters and heating ducts ApplianceTechnical Training 175 Install on a Stable Floor Make sure the floor is sturdy enough If installing on a wood to carry the weight of floor place the feet the machines and on the wood slats the laundry with not the seams 176 ap Water as well Installation Locatio
30. Ice Room Sensor Org Gry 5 C Fan S Blu Gry 6 Ice Room Fan FG Pnk A 7 F Fan FG Brn CN78 Lamp Veg LED M Fan Ped 4 7 13 Red Gry 9 C Fan FG Blu CN77 Stepper Motor gt 1 13 CN91 Pantry Room Damper 1 2 Damper Heater 12VDC 3 4 Damper Motor Wht Blu 5 6 Damper Motor Yel Red CN30 Sensors amp Switches 1 5 Freezer Dr Sw Blk Gry 2 CN50 7 R Door Sw Prp Gry 3 CN76 1 F Sensor Red Gry 4 CN76 1 F Def Sensor Org Gry 6 CN76 1 R Sensor Wht Gry 8 CN76 1 R Def Sensor S Blu Gry 9 CN76 1 Pantry Sensor W BIk Gry IE Ta CN90 Ice Maker 4 8 Eject Sensor Wht S Blu 4 6 13 VDC Org Pnk 5 8 Test Sw 5VDC Gry S Blu 5 6 5 VDC Yel Pnk 6 Full Sw Blu CN51 Pantry Room 8 6 Ice Water Sw Blu Pnk 7 Horiz Sw Prp 7 5 13vdc Blu Wht 9 6 Ice Rte Sw 1 Prp Gry 8 Ground S Blu 10 6 Ice Rte Sw 2 Wht Gry m CN75 CN79 ApplianceTechnical Training To Comp Inverter Board 1 2 Photosynthesis Module 50 Display 10 6 Water Tank Htr Wht Pnk Common Defrost Problems Evaporator frozen solid ice e Fridge Bad evaporator cover open drain heater add Fixer and Plate or blocked drain Freezer Open drain heater bad evaporator cover add fixer and plate or blocked drain Evaporator frozen all frost Fridge or Freezer Bad
31. Org amp 7 Vio of CN3 No water in washer 2 5VDC Pins 6 Org amp 8 Pnk of CN3 No water in washer 2 5VDC Power Off check resistance between two outside sensor connectors 220 to 240 open to center connector Hall Sensor Check Manually turn basket motor to see voltage change Power On Check voltage at pins 4 Org 2 Red of CN8 OVDC or 3 75VDC Check voltage at pins 4 Org amp Blu of CN8 OVDC or 3 75VDC Motor Check Power off disconnect CN9 Resistance Pins 1 Blu amp 2 Wht of CN9 11 60 Pins 1 Blu amp 3 Red of CN9 11 60 Pins 2 Wht amp 3 Red of CN9 11 60 Power Check Power off or on Check voltage at Pins 1 Wht amp 3 Blu of CN5 ApplianceTechnical Training Door Lock Check Check voltage at pins 1 Wht of CN5 2 of CN When Door is Locked 120VAC Unlocked OVAC Power On Check voltage at pins 3 Blu of CN5 7 Sky of 10 When Door is Locked or Unlocked there is a pulse of 120VAC for a few milliseconds With Power Off resistance between these pins will be between 56 620 Door Unlock Check Check voltage at pins 1 Wht of CN5 2 of CN When Door is Locked 120VAC Unlocked OVAC Power On Check voltage at pins 3 Blu of CN5 amp 8 Wht of 10 When Door is Locked or Unlocked there is a pulse of 120VAC for a few milliseconds With Power Off resistance between these pins will be between 56 620 Drain Motor Ch
32. Phase Blu 2 Sensor Signal Red 2 Motor Pwr V Phase Wht 3 Sensor Signal Blu 3 Motor Pwr W Phase Red 4 Gound Org RY1 Power Relay 1 Blu 2 Wht 1 BIk 2 Red Applianc 222 Chapter 18 Laundry Disassembly and Testing Procedures ApplianceTechnical Training 223 Drum Motor Operation troubleshooting and replacement procedure ApplianceTechnical Training 224 Drum Motor Circuit POWER U Voltage input to motor Drum Mi x Motor HALL SENSOR SIGNAL HALL SENSOR SIGNAL 2 HALL SENSOR GND HALL SENSOR 5V Feed back from Hall sensor ApplianceTechnical Training 225 Troubleshooting the Drum Motor i J 1 1 zi 4 1 T E s i os Fi Main F The red white blue wires go directly from CN5 to the stator of the drum motor Motor Windings Check Resistance at Pin 1 and 2 of CN5 120 Resistance at Pin 1 and 3 of CN5 120 Resistance at Pin 2 and 3 of CN5 120 Refer to the service manual for the correct connections for the model being repaired ApplianceTechnical ining Board 27 Drum Motor asil 1 LA REL I 226 Drum Motor Rotor Removal the rear access panel to uncover the drum motor ApplianceTechnical
33. THERMISTOR WF203 218 328 337 338 438 448 Heater in front Sensor in back 1 DC32 00010A Description THERMISTOR WF206 WF306LAW Without water heater 2 DC47 00006G Description 55 HEATER WF306BHW WF316 With water heater 1 DC90 10128L 55 WF317 Heater in front Sensor back Description 1 6602 001314 Dryer Belt 1 DC96 01188A Dryer Electric Terminal Block 1 DC31 00055A Dryer Motor 1 DC47 00022A Gas Dryer Igniter 1 DC62 00201A Gas Dryer Valve 1 DC32 00007A Dryer Thermistor 1 DC97 08889A Dryers Moisture Sensor Assembly 1 DC47 00016A Dryer Thermostat 1 DC47 00017A Dryer Gas Thermostat 1 DC47 00015A Dryer Electric Thermostat 1 DC47 00018A Dryer Electric Thermostat ApplianceTechnical Training 256 Chapter 20 Dryer Installation For additional installation details see the accompanying 2008 Installation DVD ApplianceTechnical Training 257 Obey State and Local Laws According to certain state and or local requirements gas dryers may only be installed by a licensed plumber According to certain state and or local requirements electric dryers may only be installed by a licensed electrician ApplianceTechnical Training 258 Dryer Wiring 3 Wire Connection External Ground connector Neutral Grounding wire green yellow Center silver colored terminal block screw Neutral wire white or center wire 94 1 9cm UL Listed strain relief Loo
34. Time Time Heater Heater Heater Heater Heater Heater Off On Off On Off On ad 193 The timing of the water valves and the temperature of the drum area are carefully controlled ApplianceTechnical Training 306 Wrinkle Care Cycle Time and Control Temp rd 1 Heatin ond Heatin 3 Heating Cycle 1 Spray Cycle Cycle 2 Spray Cycle Cycle Control Control Control Control Temp Temp Tim Heater Heater Heater Heater Heater Heater Heater Heater Heater Heater Off On Off On Off On Off On Off Off E F 1122 F A min F 1122 F 136 F 122 F 136 F 122 F 136 F 122 F The timing of the water valves and the temperature of the drum area are carefully controlled ApplianceTechnical Training 307 Water Valve Troubleshooting Main Board The Water valves can be tested by measuring the output voltage at the Seve P connector This should measure 120VAC 3 LAMP 4 Empty Pin EM when the solenoids are active S STEAM VALWE2 _ Empty Pin ApplianceTechnical Training 308 Water Valve Troubleshooting What may seem like a water valve problem may be a clogged spray nozzle Dirt or mineral build up can clog the nozzle as it has a very fine opening ApplianceTechnical Training 309 Water Valve Troubleshooting After checking for 120VAC on the connectors and checking the wiring harness remove
35. Training A Click the camera to view the video 22 Drum Motor Rotor Removal i E ES Carefully slide insert a Philips screw driver into a hole in the rotor and through a stator winding be careful not to damage the windings This will keep the rotor from spinning the drum when loosening the nut Using a 19mm wrench or socket remove the retaining nut and washer ApplianceTechnical Training 200 the 6 10mm bolts that secure the stator to the rear tub section ApplianceTechnical Training 229 Drum Motor Errors Error M Motor hall sensor signals come out without motor operation Replace Machine Control Board Motor is not working properly MICOM is attempting to drive the motor but is not getting Evaluate wire harness for loose Motor is not any response signals from the hall sensor Visual check connections Go to Quick Test Mode working properly shows motor is not running locked defective hall sensor and test Motor Error M Over current is detected Motor won ttum IPM detects Evaluate wire harness for loose Motor is not over current connections Go to Quick Test Mode to test Motor These represent some typical drum motor errors These errors should only be used as a guide to a problem and not an exact diagnosis ApplianceTechnical Training 230 Water Valves ApplianceTechnical Training 231 Water Valve Relay Ci
36. at the thermistor on the display This is very important in ease of troubleshooting and accuracy of part ordering Could you find out how to access this on Samsung dryers How to access to show the temperature 1 Press Signal Wrinkle Prevent Keys for 3 sec during Power On State Normal User Mode 2 Press Time Wrinkle Prevent Keys and segment will display the temperature in Celsius Pressing Signal and Wrinkle Prevent Keys for 3 seconds Power On State Display of Touch Sensor Data Normal User Mode eeoseseccsceccececcecceccecceceeccececocccesecececececeiBececcecesececeoccocececcsoceosoosocecececcecoccevecocee _ Pressing Time and _ Wrinkle Prevent Keys OUR eRe U SUR EC rrr rrr ri Display of temperature in Celsius ApplianceTechnical Training Temperature Test Diagnostic procedure Frontier Series Press first for 3 sec during Power On otate Press second and segment will display the temper ature in Celsius J i gt gt Ory emp Timi ApplianceTechnical Training 217 Motor Troubleshooting and Replacement Like most dryers there is only one motor that drives the drum and the blower fan for
37. cone with the probe Hold the probe perpendicular to the cabinet door Place the spacer cone of the probe on the door and or cabinet door seam and move along the seam door viewing window and the exhaust openings moving the probe in a clockwise direction at a rate of 1 inch sec If the leakage test of the cabinet door seam is taken near a corner of the door keep the probe perpendicular to the areas making sure that the probe end at the base of the cone does not get closer than 2 to any metal If itis closer than 2 erroneous readings may result Measured leakage must be less than 4mW cm2 after repair and adjustment Maximum allowable leakage is 5mW cma2 4mW cm 2 is used to allow for measurement and meter accuracy ApplianceTechnical Training 319 Testing Components Ventilation Motor 1 wire leads 2 Measure resistance ohm meter scale Rx1 Turbo Azure and white wire Hi Violet and white wire Lo Yellow and white wire Synchronous Motor Stirrer and Turntable Motor Synchronous 1 wire leads Motor 2 Measure resistance ohm meter scale 1000 ApplianceTechnical Training LI Turbo Approximately 21 0 Hi Approximately 45 5 2 Normal Approximately 1200 410 1200 5 Abnormal Infinite Q 320 Testing Components Fan Motor 1 Remove wire leads Normal 2 Measure resistance Approximately ohm meter scale Rx1 Fan 3
38. dealer ApplianceTechnical Training 184 otep 1 Shipping Bolt Removal Locations Description A Remove the 4 shipping bolts with the supplied wrench B Keep the shipping bolts and wrench in case the unit needs to be moved in the future 4 Shipping Bolts C Cover the four holes circled in blue with the provided caps Remove the shipping bolts AF TER the machine 1 ready to be placed into position e f attaching a pedestal remove the bolts after the installation 1 WC T 4 m Wa pplianceTechnical Training 185 otep 2 Water Line Installation Use the red striped hose to connect the hot water supply to the hot water inlet on the back of the washer Use the other hose to connect the cold water supply to the cold water inlet on the back of the washer Open the water valves and check for water leaks Xx Do not cross thread the hoses zu Hot Water Washer Back Panel To the Unit To Water Tap ApplianceTechnical Training 186 otep 3 Drain Hose Installation Laundry Tub Standpipe Installation Sink Tub Installation A Loop the end of the drain hose in the elbow and insert the end of the hose into the standpipe or wall drain The elbow prevents the hose from kinking If the unit drains into a standpipe or wall drain insert the drain hose the edge of the sink as deep as possible without hitting standing water or duct tape the open gap
39. latch system Replace latch lever Normal condition Wait until LOCK icon goes out Use oven for purpose intended only Oven door difficult to open Worn or broken broil stop roller Replace oven door hinge Troubleshooting Part 1 PROBLEMS POSSIBLE CAUSES amp FAULTS SOLUTIONS Oven door sagging on Oven door hinge loose or out Adjust or replace oven door hinge one side of position Oven door does not close Broken or misadjusted door spring Adjust or replace door hinges completely at the top Door is too tight on the bottom Oven door glass Oven racks covered with foil Remove foil from the racks Install tempered glass toward the heat Glass installed backwards inside the oven breaks Damaged oven door Improper self clean Do not use abrasives or scouring gasket pads see owners manual Racks were cleaned in self Apply a small amount of vegetable clean mode oil to a paper towel and wipe the edges of the racks Do not spray Oven racks too tight with Pam or other spray on Dirt grease build up on lubricants oven liner Oven smokes or has an This is a normal condition a odor the first few times of 157 A Use the self clean cycle and usage ventilate while cleaning Excessive dirt grease Cancel the self clean mode and remove excess grease Excessive smoke during self clean The convection fan will turn Low level noise is normal on and off some noise is Convection fan makes normal Ti
40. only your dishwasher GROUNDING For a permanently connected appliance This appliance must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and then connected to the equipment grounding terminal or lead on the appliance WATER SUPPLY The dishwasher will fill properly when your water pressure is 20 120 PSI 140 830 kPa Water pressure less than 20 PSI 140 kPa may cause water supply valve failure not allowing the water supply valve to shut off completely Or it may take the dishwasher longer to fill than what the controls allow resulting in your dishwasher turning off You can reduce the risk of leaks and water damage by e Making water faucets easily accessible Turning off faucets when the dishwasher 1 not in use Periodically checking for leaks at water supply line fittings Before using the dishwasher for the first time check all connections at the water supply valve and faucets for leaks FLOORING For best performance your dishwasher must be installed on a solidly constructed floor Never Appli install your dishwasher on a platform or poorly supported structure 155 AL Required Parts Not Provided Tube fittings 3 8 90 Elbow Electrical tape 4 Teflon tape or sealing otandard duct tape compound Hose clamp Twist on wire Strain relief Rubber connector connector
41. over 30 seconds Distributor motor defect function error after the Distributor motor starts Micro switch terminal not connected Main PBA defect Water Supply Operation Water supply cycle A Water supply function in the cycle starts 3 seconds after the drain function is completed B When the there is no pulse input from the water supply valve after the water supply starts the ERROR 4E will be displayed C The amount of water supplied 1 about 1 1 1 8 gallons The amount of water supplied depends on the variances of flow meter water pressure and inlet valve etc D When Over flow level is detected the ERROR oE is displayed E When the water supply is not completed within 5 minutes the ERROR AE is displayed ApplianceTechnical Training 114 Water Valve Error Codes i T i d 1 Ia H ae ALT i i Ir Pu I H ja 2 _ Error Code is displayed when the case sensor is triggered oE is usually caused by a defective fill valve DISPENSOR ime Left 5 9 LIE 7 1 xi mb PUT LOE gt rd n i Li 84 A E T CER A EE e mmm 1 ee u JI w cm lad H i 22
42. then moves to the right When wax motor retracts power again until rinse agent plunger activates ApplianceTechnical Training 132 Main Connector Layout bk CN3 NC 1 Power 120 2 NC 3 Powar 120V AC2 gaT Ch4 only DMRT7 LED Common 1 M gt SEG P CNT a 1 ri 3 SEG3 1 Power Relay Driver T rin 4 Heater Relay Driver E 5 5 95 Load Sensar TY 6 SEGE Turbidity Receiver 7 SEG Turbidity Transmitter T TTtitteu 8 SEGS only DMR77 DC GND 4 Dc sy Finge Aid Sensor m CN m de cr 1 SIN 2 KEYT j NC ONS 4 KEY Signal 1 1 Low Water Leve Sensor 3 KEY Signal 2 2 NC p E 08 8 NC M 3 Overfiow Sensor zai mi om I E T HC 4 NC 5 Water Counter l 4 r i i 9 NC B Leakage Sensor oan i10 NC 1 a Fail 11 DC 5 B Thermistor Ji 12 DC GND 9 Door Checker Driver 10 Door Checker Receiver r XX ino 1 Motor 4 KEYA 2 CN12 Micom gt CN13 Display LED Driving b only DMRTT 6 KEY Signal only DMRT7 a 1 ISP_TEST 1 DIGITI Display LED Driving 1 KEY Signal 2 Diagensor 2DCGND BIGIT2 1 WAT amp LED Si
43. this option runs the upper spray arm only Select this option to wash a small load of dishes Child Lock Delay Start Sanitize Half Load Normal Heavy Delicate Smart Auto Power Delay Start Left Sanitize Child Lock 5 B mener kel LIL Mrs L n amp Drain Hold 3 Secs Child Lock is selected by pressing the Rinse Button and Quick Button simultaneously for 3 seconds You must press for 3 seconds again to cancel the selection ApplianceTechnical Training 105 Cycle Explanation utu 4 D Heavy e Smart Auto L Canodd pem Haki ri rne coat Use this cycle for regular dinner dishes Use this cycle for hard to clean heavily soiled dishes pots pans and dishes with heavy oll DENN Use this cycle for normally soiled dishes or fragile items such as glasses Heavy 4 Use this cycle for pre cleaned dishes or glasses No detergent is dispensed and no dry cycle is initiated 5 Quick Use this cycle for lightly soiled dishes Detergent is dispensed but no dry cycle is only DMR77 initiated omart Auto This cycle detects the level of soil and automatically initiates the optimal cycle only DMR77 after a few minutes of operation ApplianceTechnical Training 106 Cycle Selection Time Chart m EE sas sem cm ww m NT Auto 5 um 30 30 30 7
44. time at the Test Mode to Force each Compressor test Forced Wait 5 seconds between Compressor button presses Low Forced Forced Compressor Compressor High Mid 3600 RPM 2450 RPM 2050 RPM 9 8 amp dde E 292 Fker Cubed Crushed Water ha Bee ka Press Freezer button a 4th time to Force Forced Defrost Defrost for ALL Compartments for ALL 17 oY Filter Cubed Crashed Water rs Off Child compartments RM25 Series Inverter Compressor Forced Mode For Test Mode Press both buttons simultaneously for 8 seconds Press Freezer button One time at the Test Mode to Force each Compressor test Forced Forced Forced Wait 5 seconds between Compressor Compressor Compressor button presses High Low Mid 3600 RPM 2450 RPM 2050 RPM enw Ceu m Ur ER P oc ee eo gus Cube Crushed Water ka CHI Cubed Cracked Water CHF Simultaneous manual defrost all four compartments function o w 4 Press Freezer button a 4th time to Force Forced Defrost 2 Fg BB Defrost for ALL Compartments for ALL ow E Cubed Crashed Water Ice Off A Child Lock compartments 27 Forced Mode for Single Evaporator units Use Freezer Key as a Test Key Wait 5 seconds between button pushes 141 TEST FORCED OPERATION FORCED DEFROST
45. 0119 FT114 FT11 Active Active Active Active Active Active Active Active Active Active Active Active Active Active Active 522 26 351 08 83 82 1 0343 180 1Y30 38 190 116 76 4473 gt 327 dd 21 82 13 34 8 11 CREATE e oO oO oo 8 oOo oO oOo 8 A WES YES TES TES WES ADD TO CART Chapter 2 Refrigerator Technology ApplianceTechnical Training 15 Dual Evaporator with valve The Time Divided Multi cycle TDM System Stepper Valve is used to switch refrigerant flow in the 4 Door RM25 and French Door RFG29 This improves temperature control and energy efficiency CR Evap R Evap R Capl F Evap CF Evap F Capl n Suction mm ENS Heat Hot Pipe Exchange Dryer Comp standard Mode Operation Quad Cooling RM Model ApplianceTechnical Training F Evap suction Line Heat Exchange Comp otandard Mode Operation Twin Cooling RS RF RB Models Inverter Compressor Brushless DC Motor Smart Power Module Maximum Cooling AC Input Required ale All Drive Transistors Co ies Compressor spins Current Resistor PWM Pattern Voltage RPM Generator Detecting Point Max Cool this mode is accessed very rarely Inverter compressors offer energy savings not available in a standard compressor
46. 1 Door opens when the door should not be opened E 02 Cooking Time Setting Over Error MWO E 03 Cooking Time Setting Over Error Grill E 04 Cooking Time Setting Over Error Convection E 05 Cooking Time Setting Over Error Combination E 06 It fails to sense that the swing heater has stopped for 20 seconds during cooking E 08 In case function of MWO starts with spit inserted into cavity inside E 09 The damper is not set to be positioned for 2 minutes Error Code Others Letter ApplianceTechnical Training 323 Error Codes KEY General Functions aE Replace the touch pad Key short Error 10 seconds ApplianceTechnical Training p RU X Ee o ES 7 the key not recognized a 4 at ail MM Ime c HO LM LU MM P adii the key recognized gt intenmnittenty a Os T oan mm NO em M ic 15 a specific key _ not recognized NT uH m mm The memerane is defective the Control Pane EV Error a M MO After Power gt On does the symptom continue the PCB Perfom the operation again and check if it Is working propery 224 Error Codes E ApplianceTechnical Training 1 1 DEVICE ERROR CASE O Others 1 Open 1 Gas Sensor 2 S
47. 20 7 Abnormal Infinite lt ApplianceTechnical Training 321 MWO Error Codes part 1 Lm E 11 Open Error Code Gas Sensor Error Case E E 12 Short 1X E 13 T1 Max Time Error E 14 Dry Up No Load E 21 Open E 22 Short E 23 T1 Max Time Error Preheating not completed E 24 Over temperature error E 25 Abnormal temperature is sensed at Micro Cook E 26 Temperature is not over the fixed AD in first 3 minutes after cooking by heater starts Error Code Temp Sensor Error Case E 2X E 31 Open When value of HEX is above for 5 seconds E 32 Short 33 The initial value of HEX is under 14 for 30 seconds whilea Error Code Gas Sensor Error Case E weight sensor in operation 1X E 34 The initial value of K calculated by a weight sensor is above and under 28 as value of HEX E 35 The value of A is as a weight sensor calculates E 36 In case the door opens during sensor cooking E 41 Open E 42 Short E 43 T1 Max Time Error E 44 Dry Up E 45 Cooling Error 3minutes E 46 Primary Open Error 3minutes E 47 The door opens during cooking ApplianceTechnical Training Error Code Easy PH Sensor Error Case E4 MWO Error Codes part 2 7 UA E 51 Open Sense Failure E 53 Read Write Error E Code EEPROM Error Case E E 54 Zero not to be set E 61 Open E 62 Short E 63 T1 Max Time Error Error Code Humidity Sensor Error Case E 6X SE Key Short Error 10 seconds E 0
48. AAVW WFAASGAAP Steam Wash Steam Dry Steam Extra Large Capacity Vibration Reduction Technology Stylish design Center jog Energy Efficient over 2 6 Diamond drum Ag Sanitization DD motor LCD Display 4 5 cu ft FRONTIER 2 WF 337 AAW WF328AAG Sanitization Extra Large Capacity High Efficiency Energy amp Water saving Direct Drive Inverter Motor Woolmark Certified 3 8 cu ft 162 Vibration Reduction echnology VRI or Vibration Reduction Technology is a simple but effective way of counter balancing the load inside the wash drum The steel balls located in the track front and rear of the drum will find their balanced position based on the weight of the wash load SMART BALANCER 163 WF448 Steam Function ooaking stains before washing by pre programming the washing cycle with steam heavily stained clothes are easily cleaned You don t waste extra time on washing clothes or damaging clothes from frequent washing but get the same clean result 164 ApplianceTechnical Training AL oteam Washing Performance Steam Washing Performance Comparison Washing Performance 96 120 fi ard gt Sm sung Norm 100 e Deep steam For heavily soiled colorfast garments This cycle improves stain removal using hot washing temperature and steam ApplianceTechnical Traini
49. CS HL PAUOB OV HL PSOE VR 0001151615 HL PAUOBAVN HLP SOG sy ER AF 00011764089 SAMSUNG ELECTRONICS Click on the correct model code Check country list on right to make sure it is the right model 2 Check mark the parts you need and Click CREAT P O or ADD TO CART LER PI ERE App Service bulletins and tips can be found for the specific part 507 509 510 511 512 513 514 515 516 517 515 519 520 521 5272 BPS6 006904 BPS6 00822L BP365 082 34 BP365 08244 BP36 08254 5 22 00932 APS6 009680 4 BP37 0825D BP37 U08254 00836 009 001 372 10729 00011 ASSY DMD BOARD DMD BOARD SERVICE ASSY DMD BOARD P L3 OSRAM DMD BOARD DMD ASSY BALLAST P L3 SERVICE BALLST ASSY ENGINE P DLP PYVL6 50L6 4IR PHILIPS ASSY LAMP PL3 LAMP SERVICE OSRAM 1208 E ASSY ENGINE P DLP OSRAM 120 ASSY LAMP SERVICE PHILIPS 1208 ASSY BALLAST P L3 OSRAM SERVICE BALLST ASSY BRACKET P MIRROR 50L3 SECC ASSY SHIELD P PCB L3 L6 PCB DMD SPTE TO ASSY MICOM L62B 2901 32 T ATLNUS 1036 041 ASSY MICOM L626 29v B00D 7 ATLOSMYW S 1 00 ASSY MICOM LE2B29DL32 HD3 DMD v3 0 200 MICOM P PCFM DT 2 P PCFM 012 32 5V 12M FILTER LPF TH355LSK K5243 0 TO7MHZ Tere Tuus 0751 0129 10129 10888 0751 10302 0112 M0015 10019 10019 1
50. EY Signal NC NC 9 NC 10 NC 11 Oc sy DC GND EJ Aug Ee cd d dar du k CANTO KEY1 KEYZ KEY3 KEY Signal 1 KEY Signal 2 LED Signa 1 LED Signal 2 10 DC SV 11 DC GHD m cmo d um Eon ba 6 only 7 111 Error Code List Part 1 Water supply 4E Drain Error Overflow Error Leakage Error 4E1 E 1 When the pulse of 100 or less is detected even 1 minute after the water supply 2 When flow meter pulse is 5 or less 5 seconds after the water supply starts 3 When the water supply does not occur 5 minutes after the water supply starts When 176 F or above is detected during water supply When OFF status of Low Level switch is not detected within 3 minutes during the drain When overflow detection AD data is 4 0V or below for 3 seconds When leakage sensor detects 4 0V or below for 1 seconds during water supply When leakage sensor detects 4 5V or below for 1 seconds Water supply valve defect a normally operating water valve should measure 1200 amp out of the circuit Also verify the 120VAC supply from the main PCB is present Flow Meter defect Foreign particles within water supply valve Water supply valve terminal not connected Main PBA defect Thermistor Defect Water supply temperature of 176 F or above Main PBA defect Drain pump defect a normally ope
51. F Compartment Temperature Sensor reads open shorted service manual Freezer Compartment defrosting heater electric wire cut short i circuit contact failure missing of sensor housing or defective temperature fuse bi metal defect is also displayed if ERROR defrosting is not finished until after continuous heating over 80 minutes ApplianceTechnical Training 38 Error Code Display Pt 6 Error items for self diagnostics Codes _ LED TROUBLE are shown for example CF FAN ERROR a full list of codes for the specific product 15 available in the service manual CF Compartment fan motor stuck or spinning to fast CR FAN ERROR CR Compartment fan motor stuck or spinning to fast ICE PIPE HEATER ERROR Ice Maker Fill line heater measures open ApplianceTechnical Training 39 Error Code Display Pt 7 Codes are shown for example a full list of codes for the specific product 15 available in the service manual Uart COMMUNICATION ERROR LM COMMUNICATION ERROR POM COMMUNICATION ERROR ApplianceTechnical Training Error items for self diagnostics _ This error is not applicable if you encounter this error during diagnostics ignore it Bad communication between LOAD MAIN MICOM Bad communication between LCD Panel MAIN MICOM 40 2008 Error C
52. H THE WASHER Training 254 Laundry Truck Stock Recommendations Part 1 e The recommended truck stock items list updated bi monthly please check the TechTalk Newsletter for the most updated listing Stock Quantity Laundry 1 DC96 01414A Washer Pump Ass y Many Models 2 DC31 00054A PUMP DRAIN Many Models 1 DC64 00802A Washer Door Boot WF206 218 306 316 317 328 337 1 DC97 03716C Washer Ass y Sensor Water Pressure Many Models 1 DC64 00519B Washer Door Lock Switch Many Models 4 DC97 12560A Washer Ass y Leg Many Models 1 DC97 10417A Silver Care water tank Ass y Guide Water Silver Care Models only 1 DC67 00051B Washer Hose Valve to Detergent Box 1 DC97 07125M Washer ASSY HOUSING DRAWER WF317 WF328 WF337 1 DC62 30314K Washer Hot Water Valve 1 DC62 30312J Washer Cold Water Valve 2 valves WF203ANW WF206 WF218 1 DC62 00142G Washer Cold Water Valve 3 valves pre wash WF316 WF317 WF337 1 DC62 00214L Washer Cold Water Valve 4 valve pre wash steam WF338 WF448 1 DC31 00049A Washer MOTOR Ass y 1 MES AG3MOD S2 Washer SilverCare PCB WF306 316 317 328 337 ApplianceTechnical Training 255 Laundry Truck Stock Recommendations Part 2 e The recommended truck stock items list updated bi monthly please check the TechTalk Newsletter for the most updated listing WASHER PART NUMBER INFORMATION water temperature sensor Thermistor 1 DC90 10128H ASS Y
53. Heavy Delicate Rinse Washing Program Quick Smart Auto Delicate Rinse Sensor iltTempMiter LevelRinsfLeakage instTempiMister Level tinselLoakage Direction Half Load HalfLoadcapable Yes Yes Upper 0 Fe stage Disposer Type __________34 Disposer Type teat Type 100 termal Type 0 roam O o w OoOO Ap SZE BeAT inch WxHxD 238x247x339 inch WHHXD Model Number Nomenclature D Dishwasher 5 Control Stainless M Machine H Hidden Black F Front WW Vite 99 Water Flow Path Water Flow oamsung uses 3 wash arms top 1 middle 2 and bottom 3 The main water spraying arm in the middle Is tilted Its tilted shape sprays the water effectively in all parts of the machine This is important for washing 14 Plates Conventional washers use a spray wash pattern that sometimes may not reach all of the dish racks equally The unique spray arm style distributes water to the entire drum promoting even cleaning ApplianceTechnical Training 101 Operating Principles JE Pre wash Main wash Cu 9994 99 9 59 699 9 0006000095 000000009 9 Water Disposer Grinds the leftover food to make the particles smaller in size ApplianceTechnical Training Heater High temperature water 102 AL Fan Driven Condensation Drying Samsung s
54. LB Pin 1 and 2 of CN9 212 882 Pin 1 and 3 of CN9 11 68 Pin 2 and 3 of CN9 11 64 As these readings indicate there is slight short possibly 1 or 2 windings in the stator which is why the motor will spin at a slow speed and not dive any indication of problems but will break down at high speed However further inpection revealed a poor connection at the motor connector REPAIR Check motor stator connection Category Home Appliances washing Machine Washing Machine Model Code WES 7 A AGE VE SS SR VVIES37 BAV PRA B Title Some buttons dont work The power and start pause buttons push levers to activate the board Symptom Some front buttons dant work Solution Check actuator levers see the picture attached The power and start pause buttons push levers to activate the board If they do not work it is most likely panel problem not a board problem Category Home Appliances Washing Machine Washing Machine Model cade WESXZBAAYV AA WESZBLAS AX AA WES3SAAB X AA VVE2DITSANV P9 AA VVEPDIBARNSAESAA Title MF CODE DURING FILL SYMPTOM UNIT DISPLAYS NF CODE DURING FILL TIME CUSTOMER WAS ON A WATER WELL DURING THE FILL TIME THE WATER PRESSURE WOULD DROP DOWA BEFORE THE WELL PUMP TURIN ON AND THE WATER LEVEL PRESSURE SWITCH WOULD DISPLAY ANF CODE THE PUMP TUR NEEDED BE RE ADJUSTED TJRN ON AT A HIGHER PRESSIJRE THERE NO PROBLEM WIT
55. Provities Cleaner fresher water and ice um until the symbols Gligned Reduces Turn the Lniock Lock Chiorine Taste ere am v and Odor i me j Sediment Coat the O rings here Housing may crack and leak here In order to put the filter in smoothly and to be able to remove it without forcing it try coating the O rings with medical grade silicone Note Replacement refrigerator water filters will no longer be considered a service item and will exclusively be handled by Samsung sales and marketing groups 72 Door Removal French Door Model 1 With the door opened remove the Refrigerator Top Table cap with a Flat head screwdriver and close the door Remove the 3 screws holding down the Top Table and remove the Top Table 2 Disconnect the electrical connector 3 above the upper right door hinge and the 3 electrical connectors 4 above the upper left door hinge Disconnect the water tube 5 by pulling the tube fitting apart as shown in the picture JlianceTechnical Training Door Removal French Door Model 3 Remove the 3 hex head bolts 7 found attached to the upper left and right door hinges with a Wrench 10mm With a Philips head screwdriver remove the ground screw 8 found attached to the upper left and right door hinges Remove the upper left and right door hinges 9 Refrigerator Door
56. S DRYER WIRING DIAGRAM SUB DISPLAY MAIN CONTROL RELAY 2 HEATER Special Models Only MOISTURE THERMISTOR SENSOR BLU 27 TH E 5 NW HI LIMIT 522 Bs WHT ApplianceTechnical Training 294 Steam Cycle DV448 The technical description on the Steam cycle process of the DV448 Dryer Logic Level CN5 Nozzle Pin 1 amp Pin 5 Water Valve in Series Dual Water Valve 295 ochematic Diagram DV448 SUB DISPLAY ELECTRIC DRYER WIRING DIAGRAM MAIN PCE WHT 7P 2 WHTLTP TP wW 3 CDI 04 MIA c5 E 1 pni m 7 J Power Cord 55 n 3 Wire System L1 L2 N Earth g BLU 4 Wire System L1 L2 N Earth pw Ht ez 75 E sss 4 WIRE SYSTEM 2 LE gy ET WIT M N 2 T RED Oo RATEL Bey FARTH ApplianceTechnical Training 296 Steam Cycle 0 448 1 Refresh Course Time and Control Temp Soft 1 Spray Cooling 1st Heating Resign 2 Spray Resign 2st Heating Resign resign nm Time Time Time E Heater Heater Heater Heater Heater Heater Off On Off On Off On 2 Wrinkle Care Time and Control Temp 1s
57. The recommended truck stock items list updated bi monthly please check the TechTalk Newsletter for the most updated listing 2 Stock Quantity DA47 10160H Bi Metal to replace all Thermal Fuses DA67 00466B Water Filter Bypass Cap used to verify filter operation DA62 00914B Water Valve DA73 30102E Drier DA73 30102F Drier DA31 00010C DA31 00015A DA31 00015B DA31 00015C DA31 00010D DA31 00010F Condenser Fan Blade 1 MK183CL2U E01 MK183CL2U E07 Compressor Defrost Sensor Common Part Number 4 DA32 00006W Defrost Sensor with longest wires Note Replacement refrigerator water filters will no longer be considered a service item and will exclusively be handled by Samsung sales and marketing groups ApplianceTechnical Training 82 Refrigerator Truck Stock Recommendations Part 2 The recommended truck stock items list updated bi monthly please check the TechTalk Newsletter for the most updated listing z Stock Quantity Motors 1 DA31 00020E DC Evaporator Fan Motor 1 DA31 00002V A C Evaporator Fan Motor 1 DA31 00020H DC Condenser Fan Motor 1 DA31 00103A Condenser Fan Motor Ice Makers with sensor 1 DA97 00258E Description ASSY ICE MAKER 1 DA97 00258C Description ASSY ICE MAKER 1 DA59 00294A Description ASSY ICE MAKER 1 DA97 00258J Description ASSY ICE MAKER 1 DA97 05422A Description ASSY ICE MAKER Heat Release ApplianceTechnical Training 83 Chapter 7 Window Air Co
58. This will give you a 32 F reference Lower the sensor into the mixture and leave for about 1 minute check the resistance It should be very close to 13 300 O Before reinstalling the sensor be sure to rinse it with fresh water and dry it ApplianceTechnical Training 45 Defrosting Troubleshooting Part 2 AIL Enter the Forced Mode per instructions ApplianceTechnical Training Check heater circuit amperage at the Main PCB or A C line look for 1 2 amps for the Fridge and 2 2 amps for the freezer or 3 4 amps total NOTE 1 compartment 1 warm you only have about 90 seconds to test Freezer Check service manual for connector and wire color code for the model being serviced Fridge Check service manual for connector and wire color code for the model being serviced Low Current draw Check individual defrost circuits if one 1 low check for open defrost heater No Current draw Check voltages and resistances next 46 210129 Defrosting Troubleshooting Part 3 Enter the Forced Mode per instructions Check the heater circuit voltage at the Main PCB should be 120VAC for Freezer and Fridge NOTE If compartment is warm you only have about 90 seconds to test Listen for the relay closing then check the heaters Freezer Defrost Heater Check service manual for connector and wire color code for the model being serviced Fridge Defrost Heater Check service manual for connector and wire color co
59. This 1 a typical error indicating a drain error but not necessarily a drain pump error ltems that should be checked to correct drain errors are Connections e 120VAC from the main board to the pump motor Pump motor resistance Restriction in the pump or drain hose ApplianceTechnical Training 246 oteam Troubleshooting The steam feature consists of two major components A cold water valve dedicated to the steam and a heater to create the steam ApplianceTechnical Training 247 Checking the Steam Water Valve and 7 Heater Water Valve Test Heater lest Gutek Test Made Press Tomp Key etek Test Mode Pre Water Valve Fass Kay i EIE Bey Bleach Valve Pross Temp Key Water Heater On Geld Valin on Press Signal Prosa Tomp Key Steam Heater Pross Key Steam Valve On Press Saynal Hey Press Temp ley Both the water valve and the heater for the steam feature can be turned on in the quick test mode to test For the steam heater you will hear the relay click on and off ApplianceTechnical Training 248 Troubleshooting the Steam System Remove the connector and read the resistance at the terminals on the Steam heater Should measure 16 O ApplianceTechnical Training AL Removing the Steam Heat Element 1 2 A Remove the screws that secure the steam unit to the frame of the machine Applianc
60. This reduces Hold the e in place by using a strap the noise from the water drain operation C When draining the washer check that the sink drainage is adequate A Use the loop assembly to support the hose over the edge of the sink Loop the end of the drain hose in the elbow and hook it up over B Secure the hose in place using a strap or cable tie Appliance lechnical training 187 otep 4 Leveling the Washer 1 Loosen the leg assembly by turning the lock nut counter clockwise 2 Level the unit side to side and front to back by adjusting the four leg heights 3 Secure the legs by tightening the lock nuts on each corner against the base frame Appli Leveling the Washer pe TM d PLI et yu DL Tu ax EE 189 ApplianceTechnical Training otep 5 Washer Vibration Testing Nef Tighten the lock nut up against the base frame Put a couple of pieces of clothes inside and place paper strips under each leg And then put the unit into Spin Mode as follows 1 Press Spin Soil Level and then Power 2 When F2 Flashes press Start Pause repeatedly until S flashes As its speed increases try to pull out the paper strips Notice If you find a foot print on the paper or the paper is has slipped out lower the regarding leg slightly and tighten up its lock nut against the bottom plate And repeat the test until there is
61. an oE LE or tE1 error occur make sure to enter Service Inspection Mode after resolving it 4E error 9E error Inlet valve Flow Meter Low Level Sensor If you press the Delay Start key water is drained for 45 seconds and then the water supply starts If the pulse count is more than 660 change the mode Make sure to change the mode when the pulse count is more than 660 in t1 mode Circulation Nozzle does not spray 1 Press the Delay Start key to start or stop the pump Motor 2 If a low water level is detected water is supplied again and the operation continues Circulation HE error 1 Press the Delay Start key to start or stop the heater and the circulation pump Motor Heater 2 low water level is sensed water is supplied again and the operation continues Thermistor 3 The current temperature is shown on the display 4 It operates up to 70 t4 Fan Motor not working Press the Delay Start key to start or stop the fan motor Drain Pump SE error 1 Press the Delay Start key to start the 2 parts Low Level 2 5 starts blinking on the display while water is being drained Sensor 3 When draining is finished t5 is displayed without blinking Low Level Display error when 1 MICRO SWITCH On Sensor turning Micro S W The sensing state is displayed as on the 88 segment display 2 MICRO SWITCH Off The sensing state is displayed as OFF on the 88 se
62. anty claim is submitted with one of the above repair codes and another repair is submitted within 90 days the service center is NOT charged with a REDO Appliance Technical Training 11 eL GSPN vi Quick Document Search SAMSUNG Global Service Partnet Network Home Documents Warranty Parts Repair Knowhow Navigation B SHOPPING CART gt HLP5063 1 From the Main Menu Select Warranty Parts GSPN SAMSUNG Global Service Partner N Documents Left Hand Search D B2B GPCA 0 rder Management Parts Information Parts Order Parts Research X AJR Statement 35 Parts amp Summary Ay HLPS0BSADUXAA 2 in the Model Number in the 3 Click on the Magnifier Button 4 Manuals and Bulletins are displayed with appropriate hyperlinks f a JA gt i du 4 i i Sum Personalize 109 0 9 T gt T T i 2 Home Documents Warranty Parts Repair Knowhow Navigation Navigation Lite Community 5 SEA Admin PBBS PNMUIBQOOM PSEASNEPORT PASCOCSD PASC CUST PODD SUPPORT HDD SUPPORT PSEA PARTS User Search ne Fase arch SHOPPING CART GSPN SAMSUNG Global Service Partner Network
63. check the temp and sensor operation All fans will be turned on in this mode to allow voltage testing The door switches still control the fan operation ApplianceTechnical Training 24 Refrigeration Troubleshooting Forced Defrost Operation ApplianceTechnical Training e Standard compressor models can activate the Fridge defrost only or both the Fridge and Freezer defrost Inverter compressor models activate all heaters at once In the Forced Defrost Mode the defrost sensor still controls the heater operation When defrost is activated the main PCB will turn over defrost control to the sensor in about 90 seconds If the defrost sensor reads a temperature above the shut off point it Will tell the main PCB to turn off the defrost voltage Even when the defrost is turned off the unit will stay in the forced mode for up to 24 hours 22 AIL Refrigeration Troubleshooting Selecting the Forced Modes ApplianceTechnical Training When the two buttons are pressed together to enter the Forced Modes you must wait for the beep and the display to go blank You then have 8 seconds to press the Freeze button to activate the Forced Freeze Mode Once you are in this mode press the Freeze button to advance to the next function Depending on the model there are from two to four Forced Modes You must always wait for the beeping to start before advancing to the next mode if you wait over 8 seconds to press the Freeze but
64. ck switch and solenoid 2 Check the resistance of the solenoid windings While trying to lock the door measure the voltage o the connector Should measure 120VAC Check oven temperature sensor 328 Fault Codes Key held down too long or is shorted Door lock malfunction Oven temperature sensor open Oven temperature sensor shorted Check connections Replace keypad Replace control PCB Check connections Check latch micro switch and latch mechanism Check latch motor See 27 Sensor should measure 1080 Q at 77 F See E 28 Disconnect the sensor connector and measure the resistance across the pins of the connector Measure the sensor to chassis ground to determine if the sensor is shorted to ground indicating a frayed wire touching the chassis If no fault is found replace the main PCB Fault Codes Disconnect sensor from main PCB Warming Drawer temperature sensor shorted Measure the resistance of the sensor at the connector The sensor should read 50kO 77 F Measure the sensor connections to chassis ground The resistance should be 9 Anything less would indicate frayed wiring touching chassis ground Warming Drawer temperature sensor open Oven Heating Error F If oven temperature does not see 08 reach 100 F 30 minutes Oven Over Heating If oven temperature IS more than See E 0A 650 F During normal cooking not cleaning function F9 Ag Troubleshooting Applianc
65. cle in order Water supply is executed after low level S W is detected If water is not supplied it will display the water supply error When low level is detected after water is supplied the 9E error will be displayed 2times Operate Circulation Motor Operate Circulation Motor When the temperature is 60 or above the heater is turned off Continuous dispenser operation Synchronous motor to Half Load location FL Generate buzzer sound when the Synchronous Motor is initialized to full load location and the FL display flashes 7 times Display the temperature Operate each operating part when the key is pressed See the below When the Rinse Key is pressed it toggles between cold water On Off When Delicate Key is pressed it toggles between heat On Off Temperature When the Half Load Key is pressed it toggles between Synchronous Motor On Off When a different key is pressed during individual operation of the operating part operating part is stopped and the applicable operation for the pressed key will start Appl Service Test Modes 7 1 Entry method Press the Delay Start Normal Power Key simultaneously for 3 seconds 2 Display t1 is displayed 3 seconds after everything is displayed 3 It switches to 1 gt 2 gt 3 gt 4 gt 5 gt 0 gt 7 gt 8 mode depending on the Normal Key entry When operating each mode the door must be kept closed If
66. controls the pump 10 controls the circulation pump ApplianceTechnical Training 238 Troubleshooting the Drain Circulation Pumps Test Mode check the Drain Pump operation press the Soil Level Key while model Circulation Pump information is being displayed during the Quick Test Mode Press Soil Lowel Key Press Soil Level Hey ApplianceTechnical Training 239 012 Troubleshooting the Drain Circulation Pumps 2 P RELAY E Check the voltage at Pin 1 common blue wire 25 of CN2 and Pin 3 violet wire of CN3 When Drain Motor operates AC 120V Circulation Motor Check sal Check the voltage at Pin 1 common blue wire RA BM of CN2 and Pin 6 gray wire of CN3 When Circulation Motor operates AC 120V Circulation Drain ApplianceTechnical Training 240 LI Troubleshooting the Drain and Circulation Pumps FE hz hc Beo ES ise n Py Le T 1 a E ot a t Remove the connector and read Remove the connector read the the resistance at the terminals on resistance at the terminals on the the Drain Pump Should be 14 Circulation Pump Should be 28 ApplianceTechnical Training 241 Removing the Drain and Circulation Pumps ean o
67. creening calls The technical assistance team needs four things when you call in in this order Your account number Product model number Product serial number Your name Please remember Laundry and Refrigeration products have a letter at the end of the serial number ApplianceTechnical Training Ref amp Laundry Serial Number Informer Model Name 635543CP100160A Pro Year Pro Month Y 2005 1 9 Jan Sep A 2006 Jan A October L From 2006 Feb B November P 2007 C December Cm TVu m Tae es amp SSS o pd Model Name ApplianceTechnical Training 02 Refrigerator Model Number Nomenclature RS Side by Side RF French Door Four Door Bottom Mount Freezer ApplianceTechnical Training 210129 unless you properly prepared with tools when you are with the product Technical assistance will not be able to help Multimeter requirements for appliance calls Accurately measure DC voltage to the hundredths of a volt 3 56vdc from 1vdc to 24vdc with special meter leads or safety pins to read voltages at the small connectors on the main circuit board Accurately read resistance from 1 ohm to 200K ohms Accurately read AC voltage from 16vac to 240vac Please have an instrument available to accurately measure freez
68. d 6 1 over current Use Quick Test Mode to test Motor x O Voltage for motor control bus is over specified limit Check AC line voltage Replace PCB Voltage for motor control bus is under specified limit Check AC line voltage Replace PCB MEMS Sensor Failure No MEMS Sensor Check Signal Check MEMS PCB PCB amp Wire harness E Silver Care Kit Silver Care PCB Failure Check Silver Care PCB PCB amp Wire harness It occurs when there is power failure during the washing PF is not an error It is to inform of power failure 2 1 2 2 21 8E 3 3 8 3 9 0 9 2 7 5 45 Suds is detected during the washing session 550057 is not 24 or an error If the washer is in suds period 5045 will light up Guide a user to reduce amount of detergent usage Sd instead of remaining time ApplianceTechnical Training 278 DV448 Error Codes Error Image NO LED Display Error Temperature Sensor Problem Error Temperature Sensor Problem Error Door is Open Door Open Sensing Problem Error A button is either stuck or is being pressed continuously ss ApplianceTechnical Training Description The Thermistor resistance is very low or high The Thermistor resistance is very low or high Running the dryer with the door open Invalid state for more than 25 seconds Invalid state of button or circuit A button is r
69. d defrost water drain by evaporator coil cracks in liner or a bad door seal Finally make sure the most updated version of Ice maker kit has been installed The ice maker designs in many models have been updated for better performance Check GSPN for any related service bulletins regarding Ice maker changes 57 210129 Shattered Ice Cubes Flex Tray ApplianceTechnical Training When all ice shatters it s because of a bad tray or harvesting at a temp that is too cold lower than 1 5 degrees in some areas hard water issues that can also cause shattered cubes The temp in the freezer should not have any effect on this issue as long as it s below 1 5 degrees as a properly installed sensor will not read the freezer temp only the water ice temp Check the Ice tray for defects in the plastic Impurities or hard water can cause the plastic to become rough and inhibit the ice falling from the tray during the twisting If this is the case replace the tray assembly It is possible to get ice too cold that is too cold will shatter during harvest This can be from the 1 sensor not reading the correct temp 2 the sensor not mounted correctly 3 by programming the icemaker offset value to a lower number 4 the board not understanding the reading To check the sensor you must check the tray temp not air temp and compare it to the sensor reading The sensor should read about 3 volts at the main board connector when the cub
70. de for the model being serviced e No AC Voltage Change Main PCB ApplianceTechnical Training 47 Defrosting Troubleshooting Part 4 7 Heater circuit resistance Unplug the refrigerator Remove the defrost heater connector from PCB Freezer Check heater circuit resistance at the Main PCB look for 35 50 average Fridge Check heater circuit resistance at the Main PCB look for 60 95 average Freezer amp Fridge resistance is around 2600 Thermo Fuse Bi metal is good Defrost heater is open Open Circuit Check the Thermal Fuse Bi metal Heater and Connectors ApplianceTechnical Training 48 Defrosting Troubleshooting IPBA MAIN 50 151 7 SO CN70 5 SCK 4 12V 777 l 5 5 ApplianceTechnical Training UV BIMETAL THERMO wwe ICE DUCT HEATER AW Example of a 2600 heater 49 Defrost Error Symptoms 7 NOTE Evaporator covers may break if removed while frozen as they are plastic replace if damaged e build up in either the freezer or refrigerator compartment can be caused by a blocked It is possible that the drain is not being defrosted by the heaters enough to properly clear the drain and pass the melted water into the catch pan Noise from the refrigerator freezer fan or weak cooling Noise disappears when the customer opens door The defrost sensor heater thermal f
71. defrost sensor open thermal fuse bad main PCB open defrost heater ce Chute Flapper not Sealing properly ApplianceTechnical Training 66 Defrost Service Single Evaporator Models e Frost Ice forming on the evaporator cover and blocking air tunnel to fridge Install Repair Kit for Serial Number range up to 42BL3 Units manufactured before April of 2006 For model RS2630 Check for ice chute failure leak at ice maker fill tube air leak around defrost water drain by evaporator coil cracks in liner or door seal on fridge or freezer Excessive door openings doors left open for long periods hot foods put in fridge Evaporator frozen solid ice Blocked drain Evaporator frozen all frost Bad defrost sensor open thermal fuse bad main PCB open defrost heater ApplianceTechnical Training 67 Cool Service Issues Both Compartments e Unit locked in defrost mode e Compressor relay failure on main Failure of both defrost circuits No sealed system charge Fridge e Failure of defrost circuit e Evaporator fan failure Door switch failure Freezer Failure of defrost circuit e Evaporator fan failure e Door switch failure Low sealed system charge ApplianceTechnical Training 68 Service Access e Disassembly of Quattro Cool Evaporator Covers both access the same way Chapter 5 Refrigerator Installation For additional in
72. dels ex In case of U105 UO means major version v1 05 means minor version 05 ApplianceTechnical Training 287 Dryer Forced Mode Operation Dryness Level Power Key Power Off State Normal User Mode System Check Mode Special Test Mode While in Power Off pressing the Dryness Level Power keys simultaneously will put the dryer into the System Check mode 12 will display System Check Mode Progress t2 mode Function Performed Start Pause Motor CW Relay On Heater Relay On Heater Relay Off Motor CW Relay Off Circulation ApplianceTechnical Training Dryer Component Check Parts Image Description Gas n E B KRadiant gt 2 a Electric Unplug the connector and test from wire insertion side Appliance Technical Training Check across the terminals with the switch open Thermistor Pin 2 and Pin 6 of CN6 10 77 F 25 C Unplug the connectors and test switch terminals Door open terminals COM to NC Infinity Door Switch Door open terminals COM to NO Less than 1 Q Door closed terminals COM to NC Infinity Door closed terminals COM to NO Less than 1 02 iam Unplug the connectors and test the switch terminals p Check across the terminals 80 to 100 2 Unplug the connectors and test the switch terminals Check across the terminals with the switch closed Less than 1 Q Belt Switch Infi
73. direction to pull it out CHECK LIST Be careful of the residual water inside the unit from prior wash Check the drain motor coil resistance 25 Measure product condition gt Check the voltage between the drain motor terminals of 120V gt PCB Check CN14 120V Appliance l ecnnical training 141 AL Water Valve Disassembly 1 Disassemble the front lower Cover Check before disassembly that the water supply valve connected to the water supply line is turned off 2 Disassemble the front lower Frame 3 After separating the water supply hose connected to the water supply valve disassemble the water supply valve 2 SCrews 4 Hold the water supply valve and pull it up to separate the clamp x Check List gt The Solenoid coil should read 1 2K 2 Check the voltage at the water supply valve terminals of 120V Check PCB RELAY Check CN1 CN14 120VAC Appliance lecnnical training um Circulation Pump Disassembly Part 1 Open the door and pull out the Upper and Lower Basket Separate the Top Bottom and Duct Nozzle Disassemble the Sump assembly and separate the amp Heater covers Disassemble the Circulation Impeller and separate the Case Scroll Separate the Disposer Cutter 143 Circulation Pump Disassembly Part 2 42 6 After laying the product down and disassembling the Shutter separate the Leakage Sensor terminal assembled on the
74. drying system 15 the fan driven condensation type which protects your kitchen and children creating no steam from the machine when drying compared with vent drying system This also speeds dish drying time Samsung s drying system 15 the fan driven condensation type it uses residual heat from the warm water inside the tub and the fan at the same time for efficient drying ApplianceTechnical Training 103 Delay Start Sanitize Operation Delay Mart Sanitize Load Delay Start Operation star Sanitize alf Load 3 ues Maximum Delay Time 24 Hours Q Each button press postpones the start by 1 hour Press Power to cancel S Delay Start Sanitige Load a Child Lock N OZ Operation Enables High temperature cycle At 3th Rinse step the water temperature is increased to a maximum temperature of 162 F When Sanitize is not selected the maximum temperature reaches 140 F When Rinse Cycle is selected you cannot select the Sanitize button Appliance 4 When the Sanitize button is selected the Cycle time can be extended od Unique Functions ERCA 1 Delay Start Sanitize Half Normal Heavy Delicate Rinse Quick Smart Auto Power Sanitize NL s greg LI LI LI L Cancel amp Drain L ChildLock Hold 3 Secs Hold 3 Secs Q Selecting
75. e harness E J m Emori Excessive Suds Suds are detected during the washing session SUdS Guide the user to reduce the is not an error If the washer is in suds period SUdS amount of detergent used will light up instead of remaining time Testing the VRT System penal Heavy Duty Whites Perm Petes xod Heavy Duty Dura High 15 Rey Low Cokic Ho sem Temp Tj 000 9090000 Enter the Quick Test Mode turn the cycle selector to Spin and press the Start Pause button ApplianceTechnical Training 209 WF448 Wiring Diagram 7 P lug ApplianceTechnical Training Bleach Valve 3 PNK Steam Valve 5 BRN Drain Pump VIO wa Door Unlock WHT gt iui Tal Steam Heater Relay WHT Door Lock BLK JT Steam Heater Relay BLK Circulation Pump GRY b Pre Valve 2 YEL Cold Valve 4 BLU Hot Valve 1 RED Empty Pin Connection Identification AC Power Port AC Power OFF Detection Door Detection Sensor LOCK UNLOCK Main Power Relay WHT Main Power Relay BLU Reactor Connection RED 3 Washer Heater Relay RED Reactor Connection RED j Washer Heater Relay BLK ApplianceTechnical Training 211 Connection Identification lt 1 Motor Power U Phase BLU 2 Motor Power V Phase
76. e on the terminals should measure 120VAC or a resistance of 2 3 2 147 Fan Vent Disassembly Part 1 7 training 1 Open the door unscrew the screws of Front Frame and Front Tub 12 screws Caution When you unscrew all the screws the Front Tub can close up injuring the worker After separating the Fan Motor terminal put the Front Frame assembly down on the floor Disassemble the Bracket Cover Fan 1 Screw Disassemble the Cover Fan by rotating it counterclockwise with a jig or long nose pliers 148 AL Vent Disassembly Part 2 5 Remove the 2 screws holding the cover fan in place 6 Hold and remove both the case vent assy and the duct condenser assy Caution Be careful while removing them as the duct condenser is touching the bracket door link 7 Remove the 2 screws holding the fan motor from the case vent assy And carefully pull out the fan motor 8 Remove the duct condenser from the case vent assy 3 screws x Check List Because there is a risk of leakage after replacement check whether it is sealed properly Check the voltage of Fan Vent ends 120V PCB RELAY Check CN1 CN14 120V gt Measure coil resistance of both ends 150 2 Appliance r ecnnical training 149 AL Case Sensor Disassembly Part 1 TEM 1 Remove the 2 screws connecting the Left Frame i When you separate the Left Frame you
77. e pump the sides or the back If the pump doesnt seat right in the housing it will leak and LE error code will be displayed Also depending where the separation occurs the impeller could hit the pump housing causing some noise ApplianceTechnical Training 120 210129 Test Program Modes PCB TEST MODE 1 Press Delicate Rinse Power simultaneously to access this mode 2 All LED s will illuminate then the EEPROM is tested f there is no issue with EEPROM will be displayed If there is any issue will be displayed 3 Press the Normal Key to access the test modes Note be sure the door is closed 4 Every time you press the Normal Key it changes from P1 gt P2 gt P3 gt P1 Mode Operating part test mode Every time you press the Delay Start Key it toggles between run and stop Cold water gt Circulation Motor gt Fan Motor gt Drain gt Dispenser gt Half Load P2 Mode Not Used P3 Mode Not Used P4 Mode Touch Key LED Display LED test mode Press each button the corresponding LED illuminates after all buttons are pressed all LED s illuminate momentarily AGING TEST MODE Continuous Wash Mode 1 Entry method Press the Sanitize Normal Key simultaneously when the power is turned on 2 After entering the mode the display toggles between the total cycle time and total progress time repeatedly every 1 second To cancel Turn the power off or press the Sani
78. e temperature is 5 degrees After the fill the sensor will read water temp 1 5 to 2 2 volts To clear offsets put unit into Diagnostics mode Please note some shattering is normal for a flex tray icemaker especially if the Ice Off feature was used recently 58 210129 oervice Concerns Heat Release e Troubleshooting Observations 5 there any frost in the freezer compartment Excessive frost on the evaporator coil will either coat the coil enough to warm the air to 32 degrees to supply the ice room or block the air duct completely to the ice room Make sure the Freezer defrost circuit is working properly and the freezer and ice room compartments are sealed properly e consumer complaint could be it only makes ice once or twice a day The Ice maker will harvest within a few hours of the freezer defrost cycle when the evaporator 1 frost free As the frost builds up on the evaporator again the ice maker will stop as the temperature is too warm Ice making will stop until the next defrost cycle completes which will be 12 to 23 hours later This is a defrost error not an icemaker error Check the freezer door seal ice room door seal and the freezer defrost heater ApplianceTechnical Training 59 service Concerns Heat Release s the Ice Bucket locked firmly in position ry to move the bucket when locked in place any movement would mean that one of the locks is not latched This will cau
79. e the unit would be dead lights work and blinking this code The Ice Maker is not making any ice The Ice Maker is dumping partially frozen cubes e f you see the fault below ignore it This is a modem communication error not applicable in the US Freezer ApplianceTechnical Training 34 oelf Diagnostics Press both buttons simultaneously for 8 seconds Freezer Fridge Arctic Select Zone Fresh Select Zone Hold 3 secs Hold 3 secs O ON Lus Ice Off r EX z fi an ole 4 Holt d 3 Hold 3 secs Ice Water If a corresponding LED flickers it means abnormality of a sensor or component ApplianceTechnical Training 32 Self Diagnosis Hold Buttons until display stops blinking beeps then release and read fault codes Various refrigerator panels shown Fridge Temp Cool QD oar e miig e onm Power Freeze e LN dul gt Filter Reset hold 3 secs oF iher E Crush esi i ApplianceTechnical Training RS25308W XAA for Best Buy Coli d 6 coma n ES LAE Type Power Freeze Freezer Child Lock Fridge Filter Reset Hod Held Secs Press fo 8 SE m 15253 263 ___ 0 m 2 HHH Power Freaze Free
80. eTechnical Electronic Timer will not accept programming Electronic Timer will not accept programming Clock and Timer not working Oven does not bake set to BAKE or TIMED BAKE Oven does not Broil Overheating or runaway oven Oven door will not open or latch Premature burnout of bake heating element Defective main power PCB Defective main power PCB Power failure Loose or defective wiring Defective heating element Defective Electronic timer Door switch sensing error Loose or defective wiring Defective heating element Defective power control PCB Loose or defective wiring to the latch Defective oven sensor Defective power control PCB Defective latch mechanism Defective bent door latch lever Oven is too hot to open Improper use of oven Ex Used to heat the room PROBLEMS POSSIBLE CAUSES amp FAULTS SOLUTIONS Replace main power PCB Replace main power PCB Verify Circuit breaker is not tripped or fuse is not open Refer to owner s manual Verify that all connections are clean and tight replace repair broken wire if needed Replace defective heating element Replace power control PCB Test the door switch for proper contact with the oven door Verify all connections are clean and tight repair replace broken wiring Replace defective heating element Replace power control PCB Repair or replace wiring Replace oven sensor Replace power control PCB Replace door
81. eTechnical Training 0 AL Replacing the Steam Heat Element 1 1 ui a E 911 lis ies 8 m E With the screws removed disconnect the wiring harness and water lines to the steam unit and remove Reverse the procedure to install the new steam unit ApplianceTechnical Training Chapter 19 Laundry Service Bulletins Service Tips and Suggested Truck Stock ApplianceTechnical Training 252 oample Service Bulletins Category Home Appliances Washing Machine washing Machine Model Code WF337AAG XAA WESS OOS VVES37 BAV EX A Title 4SC20071121001 water Leakage due a split in the Hase Drawer ASCZU071121 001 Water Leakage due to a split in the Hose Drawer Added by SEA PRODUCT SUPPORT Added on 11 21 2007 15 03 10 E mail technicalsuppartisea sanmsung carn Bulletin Mileage 100 Miles Attach Download File Select all ASC2007112 1001 Category iome Appliances washing Machine washing Machine Model Code WF317A amp AG XAA WFE317AAS XAA WE317AARVW IXAA WESSY AAG XAA WY Title ASCPO0F1017001 Part code changes for Water Hose Assembly These files can be Ase 2007 017001 Part code changes for Water Hose Assembly down loaded from GSPN Added by SEA PRODUCT SUPPORT Added on 10 17 2007 16 00 45 the site E mail technicalsuppaort amp esea sanmsung cam Bulletin Mileage 100 Miles Attach Download File
82. eading being pressed for 75 seconds Corrective Action Check for Clogged lint screen Restricted vent system Check Thermistor resistance Check for Clogged lint screen Restricted vent system Check Thermistor resistance Check for Close the door and run the dryer Loose or open wire terminals in Door sense circuit Check for Loose or open wire terminals in Door sense circuit Check for Display PCB circuit shorted or button stuck 279 0 448 Error Codes Error Image Description Corrective Action Invalid Dry time Excessive Dry Check Tin Limit time Moisture Sensor bar Open Od ime eimi Using the Adjust Time Up incorrectly Invalid heating temperature while Check for T Ov heated runnina the drver Restricted vent system verneate g y Check Thermistor resistance Invalid state of EPROM Check replace E Electronic Control communication with circuit Problem Check for Nonstandard power source frequency 60Hz FE Power Interruption Invalid power Freq Invalid power frequency sense Circuit Power failure or Blown circuit Breaker or fuse ApplianceTechnical Training 280 AIL Temperature Test Diagnostic procedure of the dryers Samsung built for Maytag MDE9 00 MDG9 0O0O had a test mode that would show the temperature
83. eck Power on Check voltage at Pins 3 Blu of CN5 amp 6 of CN10 120VAC when pump on OVAC when off Power Off Resistance between pins should be 13 80 Water Valve Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 Blu 2 Red 3 Yel 4 Pnk of CN10 When each valve operates 120VAC Power Off valve resistance is from 12020 12450 Heater relay Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 Red of RY9 Heater on 120VAC amp off OVAC These are typical checks Always consult the service manual for the model under repair 217 Internal Wiring Non Steam Models CE J 4 dr E 0 CN4 2 p 11 22 e ok E mo m 1 B D uw l o ec ns SEMI y P nj He lt Connector Checks Frontier Water Temp Thermistor Check Power On Check voltage at pins 6 Org amp 3 Wht of CN3 room temp approximately 2 5vdc With CN3 disconnected resistance is approximately 13 If there is a Thermistor fault code Power Off check pins 3 Wht amp 4 Brn of CN3 for an open or resistance to chassis Possible cut or pinched wire Door Switch Check Power On Check voltage at pins 6 Org amp 4 Brn of CN3 Door open 5 vdc Door closed Ovdc Power Off resistance between pins open with door open short with door closed Water Level Sens
84. en for fan running 122 Test Modes Part 2 Related Possible Activate Mode Test Notes parts Error Codes t5 Drain Pump 5E error 1 Press the Delay Start key to start the 2 pump out is approximately 30 Low Level parts seconds 2 t5 starts blinking on the display while water is being drained 3 When draining is finished t5 is displayed without blinking Display 1 MICRO SWITCH On t6 to OFF with no water t6 to error when The sensing state is displayed as On ON with water turning on the 88 segment display Micro S W 2 MICRO SWITCH Off on off The sensing state is displayed as OFF on the 88 segment display Sensor t6 Low Level Sensor t7 Thermistor No change The current temperature is displayed Actual temp C of water in sump in water temperature t Synchronous PE Error 1 If you press the Delay Start key the ON 8 seconds OFF 4 seconds Motor Micro parts operate just once S W 2 There is no stop function 3 While the synchronous motor is operating its sensing state is displayed as On OFF on the 88 segment display 4 When the synchronous motor stops the sensing state On OFF of the micro switch is displayed Appliance Technical Training 123 Line Test Mode Lm gt TEST mode entry selection button Heavy Delicate Power Button After all LED indication about 2 second Micom Ver and Software Ver will be indicated Press the Normal button to test the cy
85. en pump on Ovac when off Power Off Resistance between pins should be 13 80 Water Valve Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 Blu 2 Red 3 Yel 4 Pnk of CN10 When each valve operates 120vac Power Off valve resistance is from 12020 12450 Heater relay Check Power on Check voltage at Pins 3 Blu of CN5 amp 1 of RY9 Heater on 120vac amp off Ovac 219 Connector Checks Frontier Water Temp Thermistor Check Power On Check voltage at pins 6 Org amp 3 Wht of CN3 room temp approximately 4 2vdc With CN3 disconnected resistance is approximately 57kO Door Switch Check Power On Check voltage at pins 6 Org amp 4 Brn of CN3 Door open 10 5 vdc Door closed Ovdc Water Level Sensor Check Power On Check voltage at pins 6 Org amp of CN3 No water in washer 2 5vdc Pins 6 Org amp 8 Pnk of CN3 No water in washer 2 5vdc Hall Sensor Check Manually turn basket motor to see VDC change Power On Check voltage at pins 4 amp 2 Red of CN8 or 3 75vdc Check voltage at pins 4 Org 3 Blu of CN8 or 3 75vdc Motor Check Power off disconnect CNY Resistance Pins 1 Blu 2 Wht of 11 60 Pins 1 Blu 4 3 of CN9 11 60 Pins Z2 Wht 3 Red of CN9 11 60 Power Check Power off or on Check voltage at Pins 1 Wht amp 3 Blu of CN5 ApplianceTechnical Training AIL Door Lock
86. en you are sure that this will repair the unit because one of our KPI is amount of parts used opend time after the repair burning the part in at least 20 min and talk to the customer to make sure they are satisfied with the repair not going to call back after you leave Please review your claim submission process to make sure that you are not submitting two claims for the same unit repair at the same time These are some of the habits of the best technicians in the country The best technicians also concentrate on having the correct parts in stock by reviewing their weekly usage If you have any other tips which you have found to be successful in reducing repeat repairs please send them to your RSM Repair Codes Excluded from REDO calculation CEST Customer Refuse Estimate CLEA Cleaning CLEN Cleaning CUST Customer Education DTYX Dirty EXCP EXCH Company Policies EXES EXCH Excessive Service EXLW EXCH By law FACT Factory Modification HOLD Waiting for parts INST Installation ISTL Installation MACC Missing Accessory oamsung will pay the minor warranty rate for a customer education call ONE time for each consumer product while under warranty MISS Missing MMCH Mis Match NPFD No problem found NPRB No problem found PANT Paint RCON Reconnect RECH Recharge RECO Reconnect RSTU Reseat SCHX Scratch SPEC Specification measurement WSUP Wrong Setup RCLL Recall If a initial warr
87. er and refrigerator temperatures An Amp Probe or Watt Meter would be an advantage ApplianceTechnical Training Know your meter scales Use for Sensor Voltage Tests Or 20 VDC scale on some meters Use for Defrost Heater tests ApplianceTechnical Training REDO Prevention Tips x oamsung Electronics is currently focusing on reducing our repeat repairs Redo We have prepared the following tips for all of our oervice Centers to follow so that we can improve our overall service to our mutual customers 1 6 f The technician should always talk directly to the customer before each call Many techs get their idea of what s wrong via 279 hand conversation bring the wrong parts and put it in figuring doing something is better than nothing This is a bad practice Ask the customer if there were any other symptoms before the current problem appeared If you do not see the defect during your visit and you are not sure what the problem is do not guess on the repair Confirm the symptom by picture Technical support or research on PVI website Do not submit a claim using EADJ if no adjustments were actually performed because this will contribute to a REDO if a 274 call is needed Be sure to properly code the repair See list of repair codes on the next page which do not affect the REDO rate If you are 99 sure that one of two possible parts will repair the unit change both parts However only do this wh
88. g 62 Heat Release Ice Maker Troubleshooting e f any of the sensors measure incorrectly replace the defective sensor e he Ice Room Fan should read around 7 to 9 VDC when it is running Be sure to defeat the door open switch when testing the fans You can force the fan to turn on by putting unit in Forced Freeze mode e Thermistor reads below 18 F after 38 minutes and there is no harvest replace the main PCB ApplianceTechnical Training 63 RF267 RF26VAB Not all Connectors and pins used on all models CN73 A C Load CN71 1 CN70 1 Cube Solenoid Yel Red RF267 1 CN70 1 R Lamps Blu Red CN70 3 CN70 1 Auger Motor Pnk Red RF267 3 CN70 1 F Lamp Prp Red 1 Common Line L Red 5 70 1 Dispenser Valve W Blk Red RF267 266 5 Common N Gry 3 CN71 5 Disp Heater RF267 7 70 1 Ice Maker Valve Prp Red 7 70 1 Comp S Blu Red 5 CN71 5 French Heater Yel Gry 9 CN70 1 Ice Cover Route Brn Red RF267 9 Heater Common Org 7 71 9 Defrost Wht Org 9 CN7 1 9 F Defrost Brn Org CN72 RF26 7 only 1 CN70 1 Ice Maker Motor Brn 3 CN70 1 lce Maker Heater Wht CN91 Pantry Room Damper 1 2 Damper Heater 12VDC 3 4 Damper Motor Wht Blu 5 6 Damper Motor Yel Red CN10 Low Volt Pwr 1 3 5VDC Red BIk 5 3 12 VDC Yel BIk e 3 aE CN90 Ice Maker RF267 only 4 5 Water Tank Htr Brn BIK RF267 fear ate uoc
89. ghten the nut on the fan blade noise Loose nut on fan blade Bent deformed fan blade Electronically controlled Refer to failure codes Appl ianceTechnical Ti Oven temperature Oven sensor needs to be See owners manual for adjusting Incorrect adjusted temperature sensor 332 Troubleshooting Part 2 No power or no display 208 240 VAC Check terminal block voltage NO T 240 120 VAC or 208 120 V C Reset circuit breaker OK OPEN Thermostat check Replace Thermostat OK c Check the voltage on 8 CNO9 MU 120 VAC WEST OK Reseat connector Check the voltage on CN10 Repair wiring harness PIN 1 2 RED 15V Check varistor ZNR1 on the PIN 1 5 Yellow 8V main PCB Check the low voltage transformer 333 Troubleshooting Part 3 Measure the voltage and resistance of the transformer using the chart in White 120 VAC 75 to 80 0 1 16 1 5 to 2 5 0 Measure the voltage regulators oecondary 2 2 VAC 0 8 to 1 5 O 02 7812 12 VDC IC03 7805 5 VDC Figure 1 NOTE If the resistance reads the thermal fuse internal to the transformer is open Replace regulators or main PCB ApplianceTechnical Training 334 Troubleshooting Part 4 LR Cook top heating element not working Check the LR regulator switch Damaged wiring harness 3 L1 Black 240 V 1250 W o L2 5 NL811226 Invensys Co Ok range Violet Contin
90. gment display Thermistor No change in water The current temperature is displayed temperature Distributor PE error 1 If you press the Delay Start key the parts operate just once Motor 2 There is no stop function Micro S W 3 While the Distributor motor is operating its sensing state is displayed as On OFF only DMR77 on the 88 segment display 4 When the Distributor motor stops the sensing state On OFF of the micro switch is displayed em em em em em Thermistor Sensor Check Cw m seo Low 3 KFE Y 213415 23146 REDE SKEY 1 2 5 4516 7 8 90041 1 215 4 5 6 GNTO i Wr BLKE 7 15 1 9 B Ww RI HY L RINSE SENSING DOOR SENSING HEATER RELAY me FLOW HALF LOW LEVEL SENSING SENSING 16 VOLUMETRIC SENSOR Thermistor Sensor Chart ApplianceTechnical Training 126 L No Power Troubleshooting 1 When the power does not come on 1 PBA Power 120 ACT 2 The power does not come on 3 PBA Powar 120v 2 1 b CNT 1 Power Relay Driver 2 Heater Relay Dover 3 Half Load Sensor 8 Turbidity Receiver 5 Turbidity Transmitter 6 DC GND CN2 CH7 BLK vl pl vl F E RI H Y al 9
91. gnal 1 pa 3 DC Sy DIGIT3 2 DHGITZ LED Signal 2 inet Valve 4 RESET DIGITA 3 DIGITS 10 DC Sy Dein Pump 5 ISF Transmitter DIGITS 4 4 11 DC GND B ISP DIGITE CHGITS ApplianceTechnica 133 Wir E Reference Information Abbreviated word GRY ORG NTR ApplianceTechnical Training GRAY ORANGE VIOLET PINK YELLOW BROWN WHITE BLACK RED SKY BLUE BLUE YELLOW GREEN COLORLESS SENSING Diagram DMR77 SUB GRAPHIC LED FRONT GRAPHIC LED TOP TIT TET TET TT 12448 _ 1 2 CH10CAHT WHT CH9 BLK CH4 AHT CH130WHT CH114WHT CN6 BLE CN7 BLE CHB 2414 DOOR SEHSIHG HEATER RELAT D I SPENSOR ha MY LOAD OT oR DRAIH F HALF LOW LEVEL GER SEWSING SEMSIN FL SENSING dg 4 THERM STOR Y G SENSOR Dx WHT FUSE WHT Car 134 B Reference Information y SUB 5 2 3 4 5 6 7 B 1 2 3 4 3 6 4 5 1 2 3 4186 CN1O WHT CN2 WHT MA IN CN7 BLK 2 CNB WHT 1 8 J amp 3 72 4 s 9 1 2 2 5 4 1 7 5 6 8 9 10 0 5 8 B E R k Y 6 L Y u uU 2 2 8 A
92. he tub Found in the 2008 models WF338 448 that have the steam feature in Pump Changes i if rro Older drain pump mounted in the rear of the machine No clean out plug Found in the 2006 and 200 models ApplianceTechnical Training Chapter 17 Laundry Test and Diagnostic Modes The test and diagnostic modes will vary from model year to model year Always consult the service manual for the model under repair for the correct procedures ApplianceTechnical Training 196 Test and Service Modes Quick Test Mode Power Off State _ 3 Continuous Special Test Mode Power State Cycle Mode Normal User Mode Service Mode Quick Spin Test Made Cycle Count Check Mode Version Check Mode Fast Time Down Test Mode Board Input Test Mode Diagnostic Cade Check Mode 7 ApplianceTechnical Training Quick Test Mode Ode ug Heavy Duty Extra Extra High Hotreekd High Miedum Warm Cold Low cehii Coki fe Spin Light em Temp 6050 990000066 Enter the Quick Test Mode by pressing the soil level signal and power buttons at the same time ApplianceTechnical Training 198 Quick Test Mode Quick Test Mode indicators light 1 second Software version displays for 1
93. heater electric wire cut short circuit contact failure missing of sensor housing or defective temperature fuse bi metal The defect is also displayed if defrosting is not finished until after continuous heating over 80 minutes CR Compartment Sensor Error This can be an Electric wire cut short circuit contact failure or missing sensor This can also be caused by a temperature reading gt 122 or lt 58 F 35 Error Code Display Pt 3 Error items for self diagnostics NO 000 Codes are shown for example a full list of codes for the specific product 15 available in the service manual 11 DEFROSTING SENSOR OF CR COMPARTMENT DEFROSTING SENSOR OF CF COMPARTMENT CR DEFROSTING ERROR CF DEFROSTING ERROR ApplianceTechnical Training 012 CR compartment Defrost Sensor This can be an Electric wire cut short circuit contact failure or missing sensor This can also be caused by a temperature reading gt 1227 lt 58 F CF compartment Defrost Sensor Error This can be an Electric wire cut short circuit contact failure or missing sensor This can also be caused by a temperature reading gt 1227 lt 58 F CR Compartment defrosting heater electric wire cut short circuit contact failure missing of sensor housing or defective temperature fuse bi metal The defect is also displayed if defrosting is not finished
94. heck for frozen drain and or open drain heater Replace heating element or evaporator Replace door gaskets 43 210129 Testing Defrost Circuits Access the main PCB for voltage resistance testing With the compressor running test the sensors Enter Forced Mode Defrost Measure the heater voltage Remove the power and heater connector and check the heater circuit resistance Defrost Sensor he sensor shuts off heater At 50 F in Freezer 63 F in Fridge f the sensor is bad it may shut off the defrost circuit in a few minutes or not start causing ice build up or it could lock up in defrost mode and become a total no cool Note A defective sensor may check OK at room temperature test at operating temperature only ApplianceTechnical Training 44 Defrosting Troubleshooting Part 1 7 Defrost Sensors Testing Check the DC voltage across both evaporator defrost sensors with the compressor running They should read less than a tenth of a volt difference as they are both on the same refrigerant line They usually read 3 VDC after the compressor has been running for about 10 minutes You may find one reading about 30 to 50 degrees off lower higher temp if so replace it Alternate Sensor Testing Make ice slurry To do this fill a cup with ice preferably crushed then add water and a teaspoon of salt to make a slush Mix thoroughly and allow to sit for 2 to 3 minutes
95. hort 2 Sensor 3 Weight Sensor 4 Easy PH Sensor 5 EEPROM 325 Chapter 23 Electric Range Error Codes and Troubleshooting ApplianceTechnical Training 326 Error Codes AIL To check for error codes press 1 and 0 simultaneously for 5 seconds exit press 1 and 0 again for 5 seconds Oven Sensor Open gt 29500 Oven Sensor Shorted 9400 Oven Heating Error 0 8 If oven temperature does not reach 100 F in 30 minutes Oven Over Heating If oven temperature is more than 650 F During normal cooking not cleaning function ApplianceTechnical Training Measure the sensor resistance at room temperature 77 F from the main PCB It should measure 10800 problem is found check wiring and connector for loose or frayed connections Check oven sensor Check broil bake and convection heaters Check heater relay operation Check connections 327 Error Codes ohorted or Stuck Key Door Locking Error To manually control the lock out mechanism press the Cooking Time and Delay Start buttons for 3 seconds Abnormal Cleaning Mode If cleaning mode continues for more than 2 hours over heating will occur ApplianceTechnical Training Check if keypad cable is connected properly Check key pad cable for shorts If cable checks OK replace main PCB Check wiring harness and connectors from door lo
96. il Conditian Compressor Damage Pungent ail Change the all Replacing and refilling the refrigerant oil 1 Ghange the compressor DO NOT recharge the ail as the compressor itself is already charged 2 Change the condenser add 50cc 3 Change the evaporator add 50cc 4 When the refrigerant 15 replaced 30cc oll 5 After vacuum is completed the ail is filled through the high pressure side In the event of a refrigerant leak generally it is not necessary ta add ail T Unless the ail has leaked significantly ApplianceTe 93 Chapter 8 Dishwasher ApplianceTechnical Training 94 2008 Dishwasher Product Overview This DMR5 DMR77 offers unique features and user flexibility The sleek design creates a custom built kitchen look The safety features and quiet design will provide reliable operation 96 Product Specifications Drying method Circulation Motor 170W 15 or below Heater 1100W 10 or below Drain Pump 45W 15 or below Fan Motor 5 5W 159 or below Water consumption 5 2 Gallons 15 or below Capacity 14 place settings Control panel design Main Touch Sensor panel LED Display Features DMR Hidden type DMR5 Front type Dimension W x D x H 23 8 x 24 7 x 33 9 inch ApplianceTechnical Training Product Comparison Specification 7 Sims 00 FowDspay Normal
97. ing to lock the door Go to Quick Test Mode and then do re Door Lock Unlock Test Motor is moi working property Motor hall sensor signals come out without motor operation Replace Machine Control Board Go to Board Input Test and check Water temperature Check loose or pinched wires Replace PCB or Error Temperature sensor problem Abnormal high low temperature or resistance Thermal sensor or PBA resistance m i Evaluate wire harness for loose connections Go to Quick Test and test Motor MICOM is attempting to drive the motor but is not getting any response signals from the hall sensor Visual check shows motor is not running locked defective hall sensor or overload Error 2E Motar is mol working property Eror Power System Relay Relay Failure Replace interruption Heater Relay Failure Heater Relay Check Signal Replace PCB Over current is detected Motor won t turn IPM detects Evaluate wire harness for loose over current connections Goto Quick Test Mode to test Motor Motor is mol working Voltage for motor control bus is over specified limit Replace PCB Voltage for motor control bus is under specified limit Replace PCB co Silver Care Kit Silver Care Failure Check Silver Care PCB Main PCB amp Wir
98. ining 205 Cycle Selector Test In the service mode press the extra wash button Cycle selector position Press Start Test under item Extra Rinse LED On Measure internal water temperature Extra Spin LED On Door status open close Delay Start LED On Door lock status lock unlock My Cycle LED On silver care board ApplianceTechnical Training 206 D 9 NO sti C C n ec K SUNG Delay Start Signal for 3 seconds Start ___ Cycle count before Pause error code appears f Signal _ Complete Cycle Counts In the service mode press the silver care button until there is a flashing d on the LCD display Turn the cycle selector dial either way and if there are any stored codes they Will be displayed ApplianceTechnical Training Error Codes ApplianceTechnical Training LED Display Error Image Eod da Description Corrective Action Umm he water level fails to drop below the Reset Water Level Go to Will Not Drain Troubleshooting 4 Ho Draining UNTERE 1 vithin 15 minutes Section Go to Will Mot Emon 3 Low Water Pressure Eno 5 Water leakage LE problem 2 Door fails to unlock after 7 attempts Troubleshooting Section When the filling continues for more than 15 minutes or there is Go to No Water Fill Troubleshooting no change of water level for 2 minutes Section Go to Will Not Lock Troubleshooting Door fails to loc
99. iring harness Caution Be careful not to reuse the O ring seal when reassembling the unit PCB removal o Remove the 4 screws that hold the PCB assembly in place and disconnect the wiring harness of PCB Caution When separating the connectors always turn the power off before working Front Display LED removal 6 Remove the 2 screws that hold the LED Display in place and disconnect the wiring harness of the LED Display Ay pA rg fy E 1 i E _ E E r 8 pow Mii Y ux 2 E m ri 3 EL 1 1 ri 2 146 Dispenser Replacement Applian AL 1 Open the door and unscrew the screws of Front Frame and Front Tub 12 screws Caution When you unscrew all the screws the Front Tub may spring closed be careful 2 After separating the Fan Motor terminal put the Front Frame assembly down on the floor 3 Disassemble the terminal connected to the DISPENSER You must disassemble both the left and right terminals 4 Unscrew 6 screws securing the DISPENSER It is fixed to the tub front with a hook Use a flat screwdriver to remove it from the tub front Check List Because there is a risk of leakage after replacement check whether it is sealed properly The voltag
100. k Key When key input signals are detected Check all of keys If A key is sensed to be pressed all 10 E2 15 n for more than 30 seconds it is a stuck key keys will do not respond Check for loose connections Use Quick Test Mode Door is detected as open when the motor is operating do Door lock Unlock Test amp Motor Test Go to Quick Test Mode and then do Door Door is detected as open while trying to lock the door Lock Unlock Test Motor hall sensor signals sent without motor operation Replace Machine Control Board ApplianceTechnical Training 11 EEPROM Fault Program settings are being reset 277 Abnormal high low temperature or resistance Thermal 14 29 sensor or PBA resistance MICOM is attempting to drive the motor but is not getting any 15 E3 Sr Hr 3E 2E 2E 8E Go to Board Input Test and check Water Temperature Check loose or pinched wires Replace PCB or thermistor Evaluate wire harness for loose or unhooked connections Go to Quick Test Mode and test Motor System Relay Main Relay Failure PCB does not notice the relay operation when there should be Heater Relay Failure No Heater Relay Check Signal Replace PCB Over current is detected Motor won t turn IPM detects Check wire harness for loose or open connections E 4 Replace PCB E response signals from the hall sensor Visual check shows motor is not running Locked Defective Hall Sensor or Overloa
101. k after 7 attempts Section ater Level Sensor Trouble When the input signal from the Go to No Water Fill Troubleshooting water level sensor is out of range the unit will send out Section beeping sounds and halts the cycle A fault is detected in the water level sensor Data frequency shows the water level is at or above the overflow water level When this condition is detected the machine will automatically start draining water until the water level falls below the overflow water level Unbalance or cabinet bump is detected during final spin Go to Wet Clothes Water Supply Problem which prevents the drum from spinning over 150 rpm Troubleshooting section 7 dc Unbalanced 10 Load Never exceeds 150 RPM due to unbalanced load Go to EEPROM Clear Mode If Fault Program settings are being reset display shows FAIL replace machine control board 4 First check to see that all of water valves are not stuck f water valves are OK check water level sensor Jammed Key When key input signals are output for more Check all keys If a key is sensed to be than 30 seconds it is regarded as a jam stuck all keys will not respond Doo while the ir run Door is detected as open when the motor is operating Check for loose wire connections Go to Quick Test Mode and then do door lock unlock test and motor test Door is detected as open while it is try
102. l the rated voltage 10 range 2 Are the electric wire making good contact CN71 RY71 3 Is the main PCB assembly making good contact with the MEMBRANE KEY PAD CN91 4 s the battery voltage of the remote control above 2 VDC ApplianceTechnical Training 90 Troubleshooting The Compressor is Not Operating 1 Is the voltage of the power source normal the rated voltage 10 range 2 Is the desired temperature lower than the indoor temperature in the COOL mode Compressor stopped 3 Are the starting condenser connectors making good contact 4 Are the electric wires in good condition and making contact CN71 RY71 5 Is the output voltage of the regulator 01 7812 12VDC and 02 KA 805 5VDC normal ApplianceTechnical Training 91 Troubleshooting The Fan Motor does not Operate 1 Is the voltage of the power source normal the rated voltage 10 range 2 Are the electric wire making good contact CN71 RY71 3 Are the starting condenser FAN MOTOR wires making good contact 4 Is the fan motor connector making good contact CN73 5 Is the output voltage of the regulators 01 7812 and IC02 KA7805 normal ApplianceTechnical Training 92 Checking Compressor check the condition of the oil fill a transparent container with a 10cc sample of oil and then compare color and odor to the chart Oil Quality XN TM O
103. l Training 276 Washer Error Codes Part 1 a LED Cod ET Displa e 1 1 The water level fails to drop below the Reset Water Level Go to Will Not Drain Troubleshooting Section within 15 minutes Door fails to unlock after 3 attempts Go to Will Not Unlock Troubleshooting When the water fill continues for more than 16 minutes or Go to No Water Fill Troubleshooting Section there is no change of water level for 3 minutes Door fails to lock after 3 attempts Go to Will Not Lock Troubleshooting The Hot Cold water connection is not correct Correct Hot Cold hose connections r 2 3 4 5 gt Water Level Sensor Trouble When the input signal from the water level sensor is out of range the unit will send out beeping sounds and halt the cycle LeE or LE Go to No Water Fill Troubleshooting Section A fault is detected in the water level sensor Data frequency shows the water level is at or above the overflow water level Drain process may also occur First check to see that all of water valves are not stuck If water valves are OK check water level sensor Unbalance or cabinet bump is detected during final spin which prevents the drum from spinning over 400 rpm Never exceeds 400 RPM due to unbalanced load Q O Go to Wet Clothes Troubleshooting Section Go to EEPROM Clear Mode If display shows Replace Machine Control Board Jammed Stuc
104. logged with dust or is dirty Check whether the desired temperature is too high Set the desired temperature to a lower level than the current temperature Check whether it is in FAN mode Check whether battery is completely depleted Check whether the battery is properly inserted Check whether the receiving window of the remocon for the assembly main PCB is blinded Check whether the remocon 15 affected by jamming due to a neon sign Check whether the unit is in FAN mode In FAN mode only the current temperature is displayed and the desired temperature is not set 87 Troubleshooting No Power 1 Is the voltage of the power source normal the rating voltage 10 range 2 Are the electric wires making good contact CN 71 71 3 Is the output voltage of regulator 01 KA 7812 normal DC 11 5V DC 12 5V 4 Is the output voltage of the regulator 02 KA 7805 normal DC 4 5V DC 5 5 ApplianceTechnical Training 98 Troubleshooting The Membrane Key Pad And Led Display are not working 1 Is the voltage of the power source normal the rated voltage 10 range 2 Are the electric wires making good contact CN71 RY71 3 Is the connection between the main PCB assembly and MEMBRANE KEY PAD making good contact CN91 ApplianceTechnical Training 99 Troubleshooting The Remote Control Is Not Working 1 Is the voltage of the power source norma
105. maining time will stop blinking and the cycle will complete N ApplianceTechnical Training 272 0 448 Service Mode Power off state 4 Normal user mode Dry level Power gt system check mode oystem check mode Special test mode While in Power Off pressing the Dry Level Power buttons simultaneously will put the dryer into the System Check mode t2 will display oystem Check Mode Progress in the t2 mode function turns on the Motor CW relay turns the Heater relay on and off Motor CW Relay Off ApplianceTechnical Training 273 opecial Test Mode To enter Service Mode press Temp Signal for 3 seconds or until it sends out a beeping sound 3 times same for all Frontier models ApplianceTechnical Training 274 sensor Bar Touch Data Mode Press Temp Signal for 3 the drying cycle same for all Frontier models When there are wet items being dried data will change from 0 to 1200 as the wet clothes touch the sensor bars This procedure checks the moisture sensor bars ability to detect moisture If the readings do not change with wet clothes inside check the sensor bars ApplianceTechnical Training 275 Cycle Count Mode The purpose of this test is to display the total number of cycles the dryer has completed While in the service mode press the signal button to display the count ApplianceTechnica
106. n Install the washer in pan to prevent damage to the floor in the event of a water leak Do not install the washer or dryer in a location that is hot or wet or does not have proper ventilation 177 ApplianceTechnical Training Pedestal Kit Installation 178 shipping bolts installed ApplianceTechnical Training 179 eL To prevent damage to the floor and the appliance lay the washer or dryer on a bare floor use a pad or blanket place the washer on the floor or try to stand it up the shipping bolts installed a 2 p 3 a 9 A E 2 HE gt rrr 5 ET m ms p e a P IE L mp Appliance ecnnical 180 Pedestal Parts List Components DC61 01811A DC61 01812A DC61 01813A 0203 002150 x2 D S ay 6002 00213 Wrench Socket Wrench DC60 40146A 11 16 inch or 17mm Appliance ELMIRA tanning Phillips 5crewdriver Flat Screwdriver 181 Pedestal Installation Part 1 Remove the side screw with Clean the floor for the A Level it with a wrench and Remove the screws 8ea on a Phillips screwdriver installation and put the b tighten up the the back panel and and slide out the drawer pedestal in the lock nut wi
107. nditioner ApplianceTechnical Training 94 Window Conditioner Error Code ERROR 7 Segment LED Display Room Temperature Sensor open or short E1 is displayed ApplianceTechnical Training a5 Air Conditioner Troubleshooting Pt 1 7 Check the basic checkpoints first to determine whether it is machine trouble or a problem in the operation method When it is not related to the basic checkpoints perform checking in accordance with the procedures of troubleshooting by symptom 7 1 Basic Checkpoints for Troubleshooting 1 Is the voltage of the power source appropriate should be within the rating voltage 10 range he air conditioner may not operate properly when the voltage is out of this range 2 Is the connection with the fan motor compressor wire and starting condenser appropriately made 3 The symptoms listed in the table below are not indicative of machine trouble ApplianceTechnical Training a6 Troubleshooting Symptom Cause and check No operation Air flows but no cooling The remocon does not operate No temperature setting lt Checking and Display of Fault Area ApplianceTechnical Training Check whether there is power failure or the power plug is pulled out Check whether the unit is stopped as a result of completion of the sleep time Pull out the power plug for ten seconds and then insert it again Check whether the Air filter is c
108. necessary while the motor is out of the machine ApplianceTechnical Training 301 0 448 Water and Steam Fine mist spray nozzle Dual solenoid water valve The steam feature in the dryer consists of two major components ApplianceTechnical Training 302 Water Valve Schematic Diagram 3 __ _ BLK AOD ZOOM DIC 2 mi 1 BLK The purpose of the dual solenoids are to compensate for variations in water pressure The pressure and flow rates are 100450cc min 1 5kg cme 175 75cc min at 6 8kg cm 303 ApplianceTechnical Training oteam System Function Lm TO NOZZLE Valve flow rates 200cc Min 100cc 100 300cc Water pressure 1 8kg cm2 FROM COLD WATER VALVE Orifice used to reduce the water pressure Water Valve Function Do EE E5 N Valv e 1 Safety Valv Con ntrols the flow rates oteam System Function Lm NOZZLE HOSE The steam feature is active during the Wrinkle Care and Refresh stages of the dry cycle The water valves come on twice during each cycle and stays open for 1 minute each time VALVE ApplianceTechnical Training 305 Refresh Cycle Time and Control Temp Cooling st 1 Heating Cycle 27 Spray Cycle 2 Heating Cycle Cycle Control Control Temp Control Control Temp Control Control Temp Time Time
109. nection Identification lt ApplianceTechnical Training Motor Power U Phase BLU Motor Power V Phase WHT Motor Power W Phase RED 5V PNK Hole Sensor Signal RED Hole Sensor Signal BLU Ground ORG Communications Rx BLU Communications Tx WHT Rest Signal Output YEL Ground ORG 5V PNK 15V RED Empty Pin Empty Pin Empty Pin Washer Water WHT Temp Sensor Ground RED Washing Water Level Sensor PNK Washer Water Level Sensor VOL Door Switch PNK Empty Pin Door Switch GRY Empty Pin Empty Pin Empty Pin Ag Sensor BRN Ag Sensor YEL 215 Connector Checks Thermistor Check Check Voltage at Pin 6 and 3 of CN3 Tester Check DC2 5V If it reads 5V check if its connector is engaged properly Door Switch Check Check Voltage at Pin 6 and 4 of CN3 When Door Open DC5V When Door Close DCOV Water Sensor Check Check Voltage and Frequency at Pin 6 and 7 of CN3 Reset water level DC2 5V 25 8KHz Check Voltage and Frequency at Pin 6 and 8 of CN3 Reset water level DC2 5V 25 8KHz Hall Sensor Check Check Voltage at Pin 4 and 2 of CN8 Tester Check DCOV or 3 75V Check Voltage at Pin 4 and 3 of CN8 Tester Check DCOV or 3 75V Motor Check Resistance at Pin 1 and 2 of z11 69 Resistance at Pin 1 and 3 of z11 69 Resistance at Pin Z2 and 3 of z11 69 ApplianceTechnical Training
110. ng 165 210129 SilverCare Harnesses pure silver s sanitizing power Nano science and the state of the art technological competency of SAMSUNG Water Two plates of 99 996 pure silver are MP converted into 4 million nano sized particles through electrolysis and penetrate into the laundry blended with water Even in cold water silver nano sized particles sanitize and kill 99 99 of odor causing bacteria Furthermore this process sanitizes not only clothes but also the tub thereby achieving a perfect Superior Clean system Silver plate Gg ae or a Drainage Washing garments with SilverCare TM can save about 92 of energy compared to hot water sanitization Also SilverCareTM Technology prevents damage to delicate clothes compared to sanitizing in hot water ApplianceTechnical Training 166 ALL ollver Care of Operation HW CW Water supply Ag Kit m 1 Standard Wash ApplianceTechnical Training 167 0 448 Dryer New Features ApplianceTechnical Training Features gt 7 4 ft Energy Saving 3200 watts cycle gt Time Saving Normal Course 44 min Steam Cycle Ly Vent Typs Model Number Nomenclature Medel Code f r Dealer ZENENERNES Wear Grade amp Drum material celi res ood amp taintass Batter
111. nity 289 Dryer Component Check T ee Hemera eit Description hermostat3 Thermostat2 ater EI Electric Dryer 8 nri Thermostat 1 Thermostat Cut Off 185 F 85 C 25A Unplug the connector and measure its resistance Less than 1 0 Hi Limit 260 117 25A Thermostat 2 Electric Unplug the connector and measure its resistance Less than 1 02 230 F 110 C 25A Gas Thermostat Cut Off Thermostat 3 320 F 160 C 25A Unplug the connector and measure its resistance Less than 1 0 Heater 240V 5300W Unplug the connectors and test the Heater terminals 10 Q ApplianceTechnical Training 290 Dryer Component Check Parts Description Value Radiant Sensor Unplug the connectors and test sensor terminals Closed Gas Sensor Bars Unplug the connector and measure its resistance Pin 4 to Pin 5 of CN6 Infinity dry load 190 Q 10 wet load Motor Unplug the harness connector and test the motor circuits Pin 4 and Pin 5 Windings Pin 1 and Pin 2 Centrifugal switch Refer to 5 2 wiring for differences between Electric amp Gas 29 Gas Valve Unplug the connectors and test the valve terminals its numbering is from the front terminal Check across terminals 1 and 3 Booster
112. no slip out or foot print ApplianceTechnical Training 190 Chapter 16 Washer Technology Overview ApplianceTechnical Training 191 WF448 Technology VRT or Vibration Reduction Technology is a simple but effective way of counter balancing the load inside the wash drum ApplianceTechnical Training Click the camera to view the video 192 AL VRI Iheory of Operation steel balls located in the track front and rear of the drum will find their balanced position based on the weight of the wash load Balanced load with VRT However it takes some time before they are in a position of balance Until the drum speed reaches approximately 300 RPM the drum will seem to be out of balance Without VRT the wash load is difficult to balance ApplianceTechnical Training 193 Water Fill Lm WATER PRESSURE 7 25 to 116 PSI s are 20 to 116 PSI COLD lt a Y i ath 1 F F 1 F STEAM KIT 6060000 nao o o i Depending on the washer model there may be 2 3 4 valve assembly for the cold water There is always only one hot water valve ApplianceTechnical Training 194 ALT Dra New drain circulation pump mounted Wm _ in the front of the machine Clean out plug water release hose to empty t
113. not empty Error be a restricted drain hose or a defective drain pump The drain pump Should measure 25 ohms ApplianceTechnical Training POWER RELAY INL ET VALVE CTY 117 Circulation Pump Operation circulation pump and three spray arms jet water onto the dishes Besides spraying water onto the dishes the circulation pump includes a disposer The disposer grinds up food particles using a hardened steel blade and a filter screen Once the particles are ground small enough they flow through the screen out with the discharge water ApplianceTechnical Training 118 Circulation Pump Error Code E Pass H E 5 zi F ae E T u e 712 is displayed if there is a circulation pump error his can be a low water condition or a problem with the pump Verify the drive signal 1 reaching the pump prior to replacing the circulation pump DISPENSOR POWER RELAY p i DMR model only ApplianceTechnical Training BEEN 119 AL Dishwasher Drain Pump Service Procedure Model DMR77LHS DMR57LHS Defect Symptoms 1 Dishwasher leaks water 2 Dishes will not dry 3 Dishwasher will not drain 4 Dishwasher will make noise If the drain pump isn t seated properly you will notice a separation as exhibited in Figure 1 This separation could happen anywhere on th
114. o s e Filament winding Terminal 3 Measure resistance ohm meter scale Rx1000 Primary e Primary winding to ground Normal Infinite Filament winding to ground Normal Infinite ApplianceTechnical Training 314 Testing Components Magnetron Continuity checks on magnetron can indicate an open filament and shorted magnetron 1 Isolate the magnetron disconnect from circuit 2 A continuity check between input terminals of the magnetron of 1 amp or less is normal OO infinity is Open 3 A continuity check between the case of magnetron and one of input terminals of magnetron indicates 99 infinity is normal 100 or less indicates a Short Magnetron Antenna Gasket Plate n Never come contact with the Magnetron Antenna as it will cause premature failure ApplianceTechnical Training 315 Testing Components High Voltage Capacitor Check continuity of the capacitor with the meter set at the highest resistance scale 2 Once the capacitor is charged a normal capacitor shows continuity for a short time and then indicates 9 0 A shorted capacitor will show continuous continuity An open capacitor will show 9M constantly Resistance between each terminal and chassis should read infinite High Voltage Diode Isolate the diode from the circuit by disconnecting its leads 2 With the ohm meter set the highest re
115. odes Codes are shown for example a full list of codes for the specific product 15 available in the service manual ApplianceTechnical Training no Ereren Tun TROUBLE I M Sensor Error Ice maker sensor measures open or shorted R Sensor Error Refrigerator sensor measures open or shorted R Defrost Sensor Refrigerator Defrost Sensor measures open shorted Error R Fan Error Refrigerator fan motor stuck or spinning to fast Function maker sweep arm did not return to level after an ice harvest this error is Error displayed after three attempts R Defrost Refrigerator compartment defrost heater electric wire cut shorted contact failure missing sensor Error housing or defective temperature fuse bi metal The defect is also displayed if defrosting is not finished until after continuous heating over 80 minutes Pantry 7 Damper Damper Heater Error Possible open wire Heater Error m Pantry Senso Pantry room Temperature sensor measuring open or short Error Water Tank Water Tank Heater Error Possible open wire Heater Error Ambient Temperature Sensor reads open or shorted EXT Sensor 41 2008 French Door Refrigerator Error Codes TROUBLE Freezer Temperature Sensor reads open or shorted Codes F Defrost Freezer compartment Defrost Sensor Error Cut wire shorted contact failure or missing are F Sensor E
116. or Check Power On Check voltage at pins 6 Org amp 7 of CN3 No water in washer 2 5vdc Pins 6 Org amp 8 Pnk of CN3 No water in washer 2 5vdc Hall Sensor Check Manually turn basket motor to see VDC change Power On Check voltage at pins 4 amp 2 Red of CN8 or 3 75vdc Check voltage at pins 4 Org 3 Blu of CN8 or 3 75vdc Motor Check Power off disconnect CN9 Resistance Pins 1 Blu 2 Wht of 11 60 Pins 1 Blu 4 3 of CN9 11 60 Pins Z2 Wht 3 Red of CN9 11 60 Power Check i Paweliettnr 1 Wht amp 3 Blu of CN5 AIL Door Lock Check Check voltage at pins 1 Wht of CN5 amp 2 BIk of CN When Door is Locked 120vac Unlocked Ovac Power On Check voltage at pins 3 of CN5 amp 7 Sky of CN10 When Door is Locked or Unlocked there is a pulse of 120vac for a few milliseconds With Power Off resistance between these pins will be between 56 620 Door Unlock Check Check voltage at pins 1 Wht of CN5 amp 2 of CN When Door is Locked 120vac Unlocked Ovac Power On Check voltage at pins Z3 Blu of CN5 amp 8 Wht of CN10 When Door is Locked or Unlocked there is a pulse of 120vac for a few milliseconds With Power Off resistance between these pins will be between 56 620 Drain Motor Check Power on Check voltage at Pins 3 Blu of CN5 amp 6 of CN10 120vac wh
117. rating drain pump should measure 25 Q out of the circuit also verify the 120VAC supply from the main PCB is present Low Level Sensor defect Foreign particles clogging mater drain hose Drain valve terminal not connected Main PBA defect Foreign particles within water supply valve Case Sensor part leakage Flow Meter defect Main PBA defect Base part hose connection defect sump and Tub assembly defect Drain Pump assembly defect Main PBA defect Error Code List Part 2 Heater HE When the temperature change is 39 F or less within the Heater defect Error first 10 minutes after the heating starts Heater Relay defect Heater terminal not connected Main Wire Harness defect Main PBA defect HE1 When the temperature of the Thermistor is 176 F or Heater Relay defect Normal 13 above for more than 3 seconds Thermistor defect Main PBA defect Temperature When 0 2 or below or 4 5V or above is maintained for Thermistor terminal not connected sensor over 3 seconds Thermistor Defect Error Main PBA defect Low water When Low Level is detected to cause Error even after Low Level Sensor defect 0 5V when the level the water supply resumes after Low Level is detected for switch is closed Error the 18 time Low Level Sensor terminal not connected Main PBA defect Button When the button is pressed continuously for over 30 Sub PBA defect Error seconds Main PBA defect Half load When micro switch is not detected for
118. rcuit CN 3 pin 1 Pink wire Bleach valve CN 3 pin 2 Brown wire Steam valve CN 3 pin 7 Yellow wire Pre wash valve CN 3 pin 8 Blue wire Main cold valve CN 3 pin 9 Red wire Main hot valve yt 1 m F RY11 Pre wash water valve RY12 Main cold water valve RY13 Main hot water valve The output voltage to the water valves is 120VAC ApplianceTechnical Training 232 Checking the Water Valves Enter into the Quick Test mode and press the Temp button Testing the Water Valves Water Valve Check Check the Voltage at Pin 1 of CN2 and Pin 1 2 7 8 and 9 of CN3 When each valve operates the measured voltage is 120VAC When checking the resistance of the water valve solenoids they should all measure between 1205 1245 ApplianceTechnical Training 234 Replacing the Water Valves The hot water valve is a single valve and the cold valve is a quad valve NOTE On other models this will be a 3 way cold water valve but the removal procedure is the same ApplianceTechnical Training Click the camera to view the video Replacing the Water Valves 236 Drain and Circulation Pump Drain pump and circulation pump operation troubleshooting and diagnosis and replacement ApplianceTechnical Training 237 Drain and Circulation Pump Circuit a 7
119. rror sensor This can also be caused by a temperature reading gt 122 or lt 58 F shown for M O0 m eee F Fan Error Freezer fan motor stuck or spinning to fast example full list of codes C Fan Error Compressor fan motor stuck or spinning to fast for the ifi Ice Room spese Sensor Error Ice Room Temperature reads open or short product gt F Defrost Freezer compartment defrost heater electric wire cut shorted contact failure missing sensor available Heater Error housing or defective temperature fuse bi metal The defect is also displayed if defrost is not in the finished after continuous heating over 80 minutes Service Ice Room CK Compartment fan motor stuck or spinning to fast manual Fan Error p 9 L Comm Error Bad communication between LOAD Comm Error Bad communication between LCD Panel lt ApplianceTechnical Training 42 Defrosting Troubleshooting AIL Check for any fault codes in the manual Diagnostic Mode Frozen Evaporator Ask the Consumer if there has been water or ice build up on the bottom of the Fridge compartment or the floor Frozen Evaporator Is the Defrost Heater Open Frozen Evaporator Is the Door gasket or door flap leaking Frozen Evaporator Check for cracks in liner or air leaks Z Z Z H ApplianceTechnical Training YES YES YES C
120. s and connectors 04 amp 05 on the main PCB and Sub PCB Continued next page ApplianceTechnical Training 339 eL Troubleshooting Part 9 N WARNING Check wiring harness and condition It is dangerous when the radiant heating element is Of the RC radiant heating element working and the wiring harness is loose or disconnected A Red Yellow Yellow Red 240 V 100 Black Gray 3180N9 8233D Warmer Heater D Gray Yellow Ceramaspeed Co E Yellow Violet Violet Yellow at room temperature ApplianceTechnical Training 340
121. se warm fridge air to enter the ice room and stop ice production checks Actual he Back of Ice Room should measure 0 to 6 F when making Ice The Back of Freezer compartment should measure 4 to 3 F ApplianceTechnical Training 80 210129 Heat Release maker Troubleshooting Voltage tests The Ice Room Sensor voltage should match the actual ice room temperature refer to the sensor voltage temperature chart in the service manual he Freezer Sensor voltage should match freezer temp and also be close to the actual ice room temperature refer to the sensor voltage temperature chart in the service manual If the bucket is full the Ice Room temperature should be around 24 ApplianceTechnical Training 61 Heat Release Ice Maker Troubleshooting he Freezer Defrost Sensor Voltage should be 0 to 17 F with the compressor running to show no frost ice buildup and good operating system refer to the sensor voltage temperature chart in the service manual The Ejecting Thermistor should not measure below 17 F unless the bucket is full as it should harvest at 18 F If Ejecting Thermistor measures actual ice room temperature and the bucket is not full it would mean that the is not harvesting If there has been a recent harvest the thermistor might measure up to 50 F as the mold heater and fresh water has warmed the sensor ApplianceTechnical Trainin
122. second Model Code Displays Temp Key sci ApplianceTechnical Training 199 Water Valve Check Press the TEMP Steam Water Valve Comes Press the TEMP ke ApplianceTechnical Training 200 Heater Check Press Signal Key Water Heater On Press Siqnal Key Steam Heater On Press Signal Key When testing the heaters you will hear the relay clicking to indicate the heater is on and the 120VAC to the heater element can be measured as well ApplianceTechnical Training 201 Door Lock Check Press Spin Key Press Spin Key Door Unlock Press spin Key ApplianceTechnical Training 202 Pump Check Quick Test Mode Press Soil Level Key Circulation Pump On Press Soil Level Key Drain Pump On Press Soil Level Key ApplianceTechnical Training 203 service Mode steam o amas Eta High Hot f Cold High 1 Wami Wam Hir Low Normal Celd Coki Nospin Light The service mode is entered with the power on and pressing the signal and extra rinse buttons together ApplianceTechnical Training 204 Fast Time Down Pre Bleach Tito 1 Supply 3 minutes Fill Wate Pre Softener Supply 8 minutes To enter the fast time down mode press the temp button in the service mode ApplianceTechnical Tra
123. sen the center terminal block screw 2 Connect the neutral wire White or center wire of the power cord to the terminal screw of the terminal block and tighten it 1 3 Connect the other wires to the outer terminal block screws and tighten them 4 Tighten the strain relief screws 5 Insert the tab of the terminal block cover into the rear panel slot and secure it with the hold down screw Note If you are converting from a 4 wire electrical system to 3 wire the ground strap must be reconnected to the terminal block to ground the dryer frame to the neutral conductor AbplianceTechnical Training Dryer Wiring 4 Wire Connection 1 1 External ground connector N Green or bare copper wire of power supply cord 3 4 in 1 9 cm UL listed strain relief Center silver colored terminal block screw Grounding wire green yellow C o A Neutral wire white or center wire Remove the center terminal block screw Connect the ground wire green or bare of power supply cord to external ground conductor screw Connect the neutral wire white or center wire of power supply cord and appliance ground wire green with yellow stripes under central screw of the terminal block Connect the other wires to outer terminal block screws and tighten the screws Tighten the strain relief screws Insert the tab of terminal block cover into the slot of dryer rear panel Secure the cover with the hold do
124. sistance scale measure across the diode dm terminals 7 3 Reverse the meter leads and read the resistance A meter with 6V 9V or higher voltage batteries should be used to check the front to back resistance of the diode Otherwise an infinite resistance may be read in both directions 4 The resistance of a normal diode will be infinite in one direction and several hundred in the other direction ApplianceTechnical Training 316 Testing Components Power Relay 1 Measure continuity ohm meter scale 1 2 Hemove the lead wires and operate oven at power level 1 through power level 10 ApplianceTechnical Training 2 3 4 5 6 7 8 9 e eL 317 Testing Components Adjustment of Primary switch Door sensing switch and monitor switch Precaution For continued protection against radiation hazard replace parts in accordance with the wiring diagram and be sure to use the correct part number for the following switches Primary and secondary interlock switches and the interlock monitor switch Replace all together Then follow the adjustment procedures below After repair and adjustment be sure to check the continuity of all interlock switches and the interlock monitor switch Applianc When mounting Primary switch and Interlock Monitor switch to Latch Body consult the figure No specific adjustment during installation of Primary switch and Monitor switch to the latch 15 necessary
125. slot 2 Remove the door from the lower hinge by lifting up the door straight Door Removal Bottom Mount Model 1 After removing the screw disassemble the Upper Right Hinge Cover with opening door Refrigerator Door 2 Disconnect electric wire on the top of the refrigerator 3 With the 7 16 inch wrench remove the three bolts that hold the top of the refrigerator ApplianceTechnical Training 77 Door Removal Bottom Mount Model 4 Remove the screw that hold the ground wire 5 Separate Hinge from electric wire and ground wire as Refrigerator bou Below Door 6 Disassemble the fridge door by lifting it upward Be careful not to drop and scratch the fridge door ApplianceTechnical Training 78 Door Removal Bottom Mount Model Refrigerator Door 7 Separate the Cap assembled on the Middle Hinge 1 After removing the screw and two bolts disassemble Middle Hinge Freezer Door ApplianceTechnical Training 207 Door Removal Bottom Mount Model 2 Remove Disassemble the Middle Hinge connected to the Freezer 3 Disassemble the Freezer door by lifting it upward Be Freezer Door careful not to drop and scratch the Freezer door 4 Disassemble the Cap on the Low Hinge ApplianceTechnical Training 80 Chapter 6 Best Refrigerator Repair Practices ApplianceTechnical Training 81 Refrigerator Truck Stock Recommendations Part 1 e
126. stallation details see the accompanying 2008 Installation DVD ApplianceTechnical Training 70 ApplianceTechnical Training Water Connection Insert the plastic water pipe hose to the existing water source and fix it with compression hardware If there is no existing icemaker water line consult a licensed plumber Connect Water Pipe Hose Check if there is any water leakage at the connection areas and if the hose is being kinked When there is water leaking try connecting again With a C F clip fix the water pipe hose to the Secure the Water Pipe refrigerator wall Tube Make sure that the water pipe hose is not kinked or damaged when dressing the excess water pipe Example of Bad Installation Coiled hose no backup tube water hose touching the floor Dress the Water Pipe Tube Example of Good Installation No coiled hose backup tube added water hose does not touch on the floor 71 Refrigerator Filter Housing Damage m Always use the original Samsung filter when replacement is required at the six month interval When aftermarket filters are used there is the possibility that the filter will leak causing the water to freeze if the refrigerator temperature is set too low When the water freezes there is the possibility that the filter housing will crack and start flowing water into the refrigerator compartment When this happens the housing must be replaced 7 Agua kunea
127. t Heating Resign 1 Spray Resign 2nd Heating Resign 2nd Spray Resign 3rd Heating Resign Control Control Temp Control Control Temp Control Control Temp Control Control Temp Control Control Temp Time Time pes Time ess Time DR ER Dn M P LI O 13 DO C D 58 50 1min 58 50 1min 58 50 58 50 I eichnicz aunina n J Motor Schematic Diagram 1P g WHTL 4 WHT 2P DI CO 4 JOO DIDI 62 xw ool m az d S LL TOO and belt switch Windings of the motor with the internal ApplianceTechnical Training Checking the Motor Unplug the harness connector and the test motor circuits Pin 3 and Pin 4 Windings should read 2 88 Pin 4 and Pin 5 Windings should read 2 88 Pin 1 and Pin 2 Centrifugal switch should read ApplianceTechnical Training 299 Removing the Drum Motor YE 2 Once the front panel and the blower is removed from the motor the motor can be removed from the machine and by unhooking the spring clamps the motor can be removed form the base holder Also attached to the motor mount is the belt sensor switch 300 ApplianceTechnical Training Belt Tension Sensor Switch While inspecting the motor check and adjust the belt tension switch Replace if
128. ter temp 1 5 to 2 2 volts Remember using frame ground might produce inaccurate values instead use the DC ground on the PC board If this value is incorrect the sensor is suspected to be defective e You can also verify the operation of the harvest motor by pressing the black test unit on the motor housing near the back of the assembly e Is the freezer not dropping below 10 degrees Make sure the Freezer defrost circuit is working properly and the evaporator and condenser fans are working correctly Inspect condenser coil for air blockage ApplianceTechnical Training 56 Slow Flex Tray ApplianceTechnical Training This problem is usually caused by a defective sensor or low water pressure The sensor will delay the time by adding extra fills if the water pressure is low Also check the operation of the freezer if the freezer temperature is above 1 5 degrees ice production will be delayed This can also be caused by a problem with the freezer air vent make sure the air duct near the ice maker is not restricted If the unit is on an R O water system water pressure may be to low for consistent ice production Is there any frost in the freezer compartment Excessive frost could mean warm air leaking into the compartment warming the top of the freezer preventing the ice maker sensor from maintaining the necessary 1 5 degrees to harvest Check for ice chute failure a leak at ice maker fill tube an air leak aroun
129. th a flat screw snap in the brackets 4ea final location driver Put a soft pad Put the Washer Dryer on Dryer Only Dryer Only the soft pad For the blanket on the Remove the leg assemblies Put the pedestal on the pedestal installation the 4ea and snap the square bottom floor to prevent shipping bolts at back covers into the holes 4ea scratches during of the washer should not installation them after putting the unit back to its upright position at Step 10 Pedestal Installation Part 2 Dryer Only Secure the pedestal with four screws Put the assembled unit back in the upright position Washer Only Remove the leg assemblies 4ea and snap the square covers into the holes 4 Washer Only Put the pedestal on the bottom Put the assembled unit in place Check the leveling and adjust as required ocrew in the 8 back panel screws Make sure all the screws are completely fastened to prevent buzzing noise during unit operation Caution Make sure to tighten up all the bolts between the washer and the pedestal using a socket wrench Put the legs on the same floor panels and keep the legs away from the floor seams Pedestal Installation Part 3 Notice To prevent any possible rattling sounds from the pedestal foam pads should be attached on back of drawer or face of pedestal They are available at general utility shops or your
130. that hold the base and the shutter in place 2 Remove the leakage sensor connector white inside the shutter 3 Remove the two 2 distributor motor connectors 4 Remove the two 2 screws that hold the distributor motor in place You can remove one of the two screws through the hole in the base Pull the distributor motor out Check List Check Check 1 14 voltage 120VAC Check the voltage of Synchronous Motor 120VAC gt Check the resistance of Synchronous Motor 2 6 2 training 152 and Fuse Replacement 1 Remove the 2 screws connecting the Right Frame 2 When you separate the Right Frame you can check the Fuse amp Relay 3 Pull out Fuse case that be fixed on hook of Base 4 Open the Fuse case Check the fuse amp It can replacement 9 Separate the terminal of Relay Unscrew the screws of relay using short body screwdriver Xx Check List gt When reconnecting the relay terminals after check or replacement you must be careful not to switch the connectors to the wrong relay 153 Chapter 11 Dishwasher Installation For additional installation details see the accompanying 2008 Installation DVD ApplianceTechnical Training 154 Dishwasher Installation INSTALLATION REQUIREMENTS POWER REQUIREMENTS A 120 Volt 60 Hz 15 AMP fuse or circuit breaker An individual branch circuit serving
131. the connectors from the valves and measure the resistance of the solenoid coils good valve solenoid will measure approximately 1 5 ApplianceTechnical Training m Removing the Water Valve Assembly remove the water valve assembly the drum must be removed Remove the 2 screws from the rear of the dryer that secure the valve assembly and remove the valve cover ApplianceTechnical Training LI 311 Removing the Water Valve Assembly With the valve assembly removed from the dryer remove the electrical connectors observing which connector goes to which valve Reverse the order to install the new valve assembly ApplianceTechnical Training 312 Chapter 22 Over the Range Microwave Oven Component Testing and Error Codes ApplianceTechnical Training 313 Testing Components Precaution 1 High voltage is present at the high voltage terminals during any cook cycle 2 It is neither necessary nor advisable to attempt measurement of the high voltage 3 Before touching any oven components or wiring always unplug the oven from its power source and discharge the high voltage capacitor High Voltage Transformer Transformer Remove wire leads Measure resistance ohm meter scale 1 1 8 I Primary windine Approx 0 4704 2 ohm go Terminals 4 gt 0 475 2 J 1 F a Secondary winding Approx 129 5 2 ohm w
132. ting a refrigerator When you are at the product this is the first test you should do When a Samsung refrigerator is powered up if performs a Self Diagnosis if an open or shorted sensor is detected it will lock the display and flash the code in the display refrigerator may have no operation or operate in the emergency mode Other faults detected will not lock the display or stop operation To restart operation put into Manual Diagnostic Mode oensors that are off value but not shorted or open will not bring up a fault code Note accessing this function resets ALL programming and error codes 29 AIL Refrigeration Troubleshooting 7 e Toenter the manual Diagnostic Mode you must press hold two buttons and hold them until the display stops blinking and beeps e Fault code display for all models that have temperature numbers in the display Each 8 is made up of 7 segments each of those segments is a possible fault code e fthere are no faults the display will be blank or ha 8888 showing e Onsingle evaporator units no number display lines or symbols will light up for faults e Onall models the display will come back to normal in about 12 seconds ApplianceTechnical Training Refrigeration Troubleshooting Fridge e ASample fault code would be 15 is an example of an Ice Maker Sensor failure e Things that can happen with this fault After a power failur
133. tize Normal keys simultaneously ApplianceTechnical Training 121 Test Modes Part 1 n t2 t3 t4 Related parts Inlet valve Flow Meter Low Level Sensor Circulation Motor Circulation Motor Heater Thermistor Fan Motor Possible Error Codes 4E error error Nozzle does not spray HE error Fan Motor not working Appliance Technical Training Activate Mode Test Notes If you press the Delay Start key water is Water fill in approximately 70 drained for 45 seconds and then the water seconds average water pressure supply starts If the pulse count is more than fills to about 1 inch past heater 660 change the mode Make sure to change the shield very little water showing mode when the pulse count is more than 660 in in unit t1 mode 1 Press the Delay Start key to start or stop the Place some cups on racks and pump run circulation pump to verify 2 If a low water level is detected water is water distribution in tub supplied again and the operation continues Press the Delay Start key to start or stop the After temp increases 2 degrees heater and the circulation pump F time is about 50 seconds for If a low water level is sensed water is each degree F increase supplied again and the operation continues The current temperature is shown on the display 4 It operates to 158 F Press the Delay Start key to start or stop the fan motor List
134. ton you will have to start over again If you lose track of where you are in the Forced Modes unplug the unit and start over 23 210129 Forced Operation and Test Mode RD Forced Refrigerator Defrost a Test Mode active Test Mode Press both buttons simultaneously for 8 seconds afate Press any button one more time to cancellation Forced Mode Cancellation Forced Defrost Forced Forced Defrost for both Operation for Fridge compartment Press any button One time at the Test Mode Press any button One time Press any button one more time at the Forced Operation at the Forced Defrost for Fridge ApplianceTechnical Training Forced Operation For various refrigerator panels Press both buttons simultaneously for 8 seconds Supe INTERACTIVE DISPLAY Freezer C Q Child Lock Hold 3 secs Wait 5 seconds between Press Freezer button a button pushes third time to Force Press Freezer button One time at the Press Freezer button Second Defrost for Fridge amp Test Mode to Force Compressor time for Forced Defrost of Fridge Freezer Forced Defrost Forced Defrost for both Forced Compressor for Fridge compartment Training RFG29 Series Inverter Compressor Forced Mode 7 E ds For Test Mode 8 ji Press both buttons simultaneously for 8 seconds Press Freezer button One
135. ued next page ApplianceTechnical Training 335 Troubleshooting Part 5 Continued from Check the LR Radiant heating element for loose connections 2 15500 ApplianceTechnical Training AL NWARNING It is dangerous when the radiant heating element is working and the wiring harness is loose or disconnected Remarks A Orange Violet 240 V 1200W ee single element Black Brown Ceramaspeed Co Yellow 336 Troubleshooting Part 6 RF Cook top heating element not working Check the RF regulator switch for loose connections and Damaged wiring harness Position Wire Color Hemarks 240 V 15A P1 5D 67070 920 ple switch EGO Co Black Brown Blue Sky 4 upper Yellow 4b upper Sky Violet 337 Troubleshooting Part Continued from previous page Check the RF Radiant heating element for loose connections 48 550 70 750 ApplianceTechnical Training N WARNING It is dangerous when the radiant heating element is working and the wiring harness is loose or disconnected Position Wire Color ALI Remarks 240 V 15 1200 2200 3000 W 300P8 L8282R Triple element Ceramaspeed Co 338 Troubleshooting Part 8 RC Cook top heating element not working Check warming zone relay Check foil pattern on PCB for shorts or damage RYO7 on the Sub PCB Check RYO7 for damage Check wiring harness to Sub PCB Check harnes
136. unit gt The resistance of THERMISTOR at 77 F should be 49 2 Refer to table by temperature The voltage between THERMISTOR connecting wires should be 0 2V 4 5V 138 Heater Replacement part 1 1 Open the door and separate the upper and lower rack from the dish washer 2 Separate the nozzle bottom 3 Separate the nozzle duct 4 Disassemble the Sump assembly and separate the Cover Sump and Heater Cover to prevent damage ApplianceTechnical Training 139 Heater Replacement Part 2 25579 5 Lay the product down and unscrew the 2 screws securing the BASE and the Shutter Separate the terminal of Leakage Sensor terminal of the Shutter 6 After disassembling the terminal inserted to the Heater turn the Holder Heater in CCW direction to disassemble it 7 Set product upright and open the door to pull out the heater Be careful of the interference with the Heater Bracket CHECK LIST Measure the resistance of the heater ends 122 Measure after removing the connecting terminal Check the relay connecting terminal and check the operating signal gt 140 Drain Pump Disassembly LL 1 Lay the product down and unscrew the 2 screws securing the BASE and the Shutter oeparate the terminal of Leakage Sensor terminal of the Shutter 2 Separate the terminals 2 units of the PUMP DRAIN 3 Turn the PUMP DRAIN in CCW
137. until after continuous heating over 80 minutes CR Compartment defrosting heater electric wire cut short circuit contact failure missing of sensor housing or defective temperature fuse bi metal The defect is also displayed if defrosting is not finished until after continuous heating over 80 minutes 36 Error Code Display Pt 4 Error items for self diagnostics 00 Codes Fridge 2 13 MERTEN Water Reservoir Heater measures open for example a full list Freezer yd codes 14 EXT SENSOR Ambient Temperature Sensor reads open or shorted or the specific product 15 available Freezer in the 15 Freezer Temperature Sensor reads open or shorted service manual Freezer Freezer compartment Defrost Sensor Error This can be an Electric wire cut short circuit contact failure or missing sensor This can 16 F DEF SENSOR also be caused by temperature reading gt 122 lt 58 F ApplianceTechnical Training 37 Error Code Display Pt 5 Lp Error items for self diagnostics cep FROUME _ ma Freezer fan motor stuck or spinning to fast reezer motor stuck or Spinning to Tas are 17 F FAN ERROR f shown for Compressor fan motor stuck or spinning to fast example a full list Freezer of codes for the 18 C FAN ERROR specific product 15 available in the C
138. use bimetal device are OK but ice is built up in the drain area of evaporator cover 50 ApplianceTechnical Training Defrosting Error Causes e The heat from the defrost heater does not transfer to the evaporator drain e The Styrofoam around the evaporator cover absorbs moisture and frost begins to form on the evaporator defective evaporator cover During the defrost cycle the frost melts and drips down to the drain where it becomes frozen again ce blockage in the drain grows larger with every defrost cycle Because of the growing ice block cooling efficiency diminishes at a growing rate and eventually blocks the fan blades Self diagnostics will eventually show a fan error ApplianceTechnical Training 54 Defrost Circuit Modification Cause 1 The heat of defrost heater does not transfer to the drain hole of ASSY COVER EVAP REF 2 Styrofoam around fan absorbs moisture and frost grows 3 During defrost the frost melts and it get to be frozen again after defrost completed 4 Ice gets bigger and bigger Finally the ice interferes with Fan 5 Weak cooling appears 5 With Self diagnosis made Fan motor error is shown Solution Aluminum clips for better heat transfer are applied Clip faces with C which s assembled on the heater line of Evaporator 50 heat of defrost heater transfers directly to drain hole This improvement to he applied from March 2007 production
139. ut plug Remove the front access panel to the pump clean out filter and drain the excess water ApplianceTechnical Training 242 Removing the Drain and Circulation Pumps With the front panel of the machine removed remove the 2 screws that hold the pump assembly in place and remove the hoses in the direction of the arrows ApplianceTechnical Training 243 AL Removing the Drain and Circulation Pumps Disconnect the wiring harness connectors to the drain and circulation pump sections and remove both as an assembly Install the new pump following the reverse order of this procedure ApplianceTechnical Training Models with Drain Pump Only Unplug the unit Remove Back Cover Remove the wire connector Remove Clamp and Drain Hose Click the camera to view the video Remove Clamp and Pump Hose Ooo Remove the bolts 3 13mm securing Drain Pump to Cabinet Bottom 7 Remove the screw securing Drain Pump to the support bracket Twist Drain Pump clockwise to remove Make sure to put an empty container under Drain Pump to catch the water still inside the pump Remove the connector and read the resistance at the terminals on the Drain Pump Should be 14 ApplianceTechnical Training 245 Drain Pump Error The water level falls to drop below the Reset Water Level Go to Will Not Drain Troubleshooting within 15 minutes Section
140. venting and air circulation DRYER Test Mode and Error Check Procedure Continuous Run Mode Power On Signal Dryness State Level Continuous Run Mode Normal User Mode 3Sec Continuous Run Mode 1 Press Signal Dryness Level for 3 sec during Power On State Normal User Mode 2 Once in Continuous Run Mode 7 Segment will toggle display cc and the remaining time 3 The previous cycle will restart during Continuous Run Mode until continuous run mode is disabled 4 During Continuous Run Mode press Signal Dryness Level for 3 seconds to return to normal user mode 7 segment will no long display cc and only display the remaining time ApplianceTechnical Training 284 Sensor Bar Test Mode Definition of Sensor Bar Touch Data Mode his test checks the Moisture sensor bar How to Enter Start Dryer tumbling Press Temp Signal for 3 seconds during the drying process same for all Frontier models Open door touch both sensor bars with wet cloth sensor hit numbers show in display ApplianceTechnical Training Cycle Count Mode Sensor Dry Manual Dry 4 Estimated Time Remaining Port n ts Power Normal Freshen if _ ORI Tat Heavy Duty m b Time Dry Very Dry High 50 Child Lock I et e More Dry Medium 50 Towels 1 start Wrinkle Release Normal Dry Medium Low 40 Louder
141. wn screw ApplianceTechnical Training Dryer Gas Connection Information e his gas dryer should be installed by a licensed plumber or gas fitter e only Natural or LP liquid propane gases e THE INSTALLATION MUST CONFORM WITH LOCAL CODES OR IN THE ABSENCE OF LOCAL CODES WITH THE NATIONAL FUEL GAS CODE ANSI Z223 1 LATEST REVISION FOR THE UNITED STATES OR WITH THE CAN CGA B149 INSTALLATION CODES FOR CANADA e Gas dryers are equipped with a burner orifice for operation on NATURAL gas If the dryer is to be operated on LP liquid propane gas it must be converted for safe and proper performance and must be converted by a qualified service technician e A 1 2 1 27 cm gas supply line is recommended and must be reduced to connect to the 3 8 1 0 cm gas line on the dryer The National Fuel Gas Code requires that an accessible approved manual gas shut off valve be installed within 6 feet of the dryer e Gas Dryers installed in residential garages must be elevated 18 inches 46 cm above the floor Additionally a 1 8 3 cm N P T National Pipe Thread plugged tapping accessible for test gauge connection must be installed immediately upstream of the gas supply connection to the dryer dryer must be disconnected from the gas supply piping system during any pressure testing of the system e NOT re use old flexible metal gas line Flexible gas line must be design certified by American Gas Association
142. zer Child Lack Fridge Lighting Hold Cok Coldest Coal Press for d sac M RS2511 RS52811 coki Cd mere cmm 9 Fridge Cool E Saver 6 Off Hold ZF is Recommended Error Code Display Pt 1 Error items for self diagnostics No tmwmms tp TROUBLE Codes are 1 M SENSOR shown for example a full list of codes 2 for the specific product IS available DEFROSTING in the ISENSOR OF R Fridge 4 ERROR Refrigerator fan motor stuck or spinning to fast Temperature Sensors are Negative Temp coefficient measuring between 2 2 K and 100K ohms ApplianceTechnical Training Ice maker sensor measures open or shorted Refrigerator sensor measures open or shorted Refrigerator Defrost Sensor measures open or shorted 34 Error Code Display Pt 2 Error items for self diagnostics Codes are shown for example a full list of codes for the specific product 15 available in the service manual FUNCTION ERROR R DEFROSTING ERROR CR SENSOR ApplianceTechnical Training Noj ib 00 Ice maker did not return to level after an ice harvest this is displayed after three attempts Refrigerator Compartment defrosting

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