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BC-3000 - Rice Lake Weighing Systems

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1. SIZE THREE HE 1 t SIZE UNE ENGLISH DALY 48 CHARACTERS FER LINE INGREDIENTS UHERT FLOUR SALT SUGAR KIACIN 1234587890 1234567890 1254567890 5 WATER SELL 8 PACKED ON 7 wi 1 29 8 27 98 27 98 4 98 1 29 TOTAL PRICE 02 0 200000 505428 6 42 Sy mae pU W W DORK CHOPS INCUN 0 1 ROME t 067 UAT MIX ON ONE LINE JALL CHIVESEZTADANTSE SELL SELL BY E n 1 29 rr 1 60 Appendix 0 886 3000 Service Manual Rev 1 Appendix p 5 2 46 pejuud Aue op se seseaJoU osje 50 9894 JO 14 au seseoJoui eu SV ou 1yBIeu ou juepuedep pue 2 jo 901 10 cO LO cO cO cO eje ojo cO cO 1
2. 906 120 8 9481 x 9 BC 3000 Service Manual Rev 1 Appendix 16 Appendix 10 X 198188 esn 07314 9818 1 8JON eui pejuud Aue op se seseaJoul osje 9599 JO 1uBi u 1X9 sy BU JO 1uBi u eui pue 9 PT 0 111 1 1 j T T 11 erso 06 IoquAS v erso 06 1M 70 0 16 00 6 revo 16 apisu 1 0 12290 ze iqus op slat peo 0 20 ezeo Ioqu S zo 86 erzo 12660 ze zo morj ze 2920 11660 aua 10 9 2250 82 GE 920 8060 20 19820 gz 66 520 220 oz 59 26 19910 oz wnog svalaj e 6100 08 jes 06 2110 5 00 92 s o lq 8101 0 6 8620 8680 22 16 01 qns 1 UPIM X E E x g woy N pt N LO N e pes 4 prepuels
3. 90 ner MON 060 0 000 94 Jequiny N 2 e 518 N o fosio 0 0000 0690 0690 evo evo 0 pavo 2 o 1 0 9890 ezeo 0 1680 0 0 000 v o fesio 0 0000 y D 5 9215 5 9 Appendix 11 BC 3000 Service Manual Rev 1 Appendix 00 r sr o 110 0 r xt 0 0 sc to sr st to t 9 m
4. B 0209D K Fmt 2 X Y Width Height Width Height O m gt 2 5 gt Gi gt Standard Function The height values of fields 21 and 33 are dependent on the height of the text area As the text area increases the height position of these fields also increases as do any data fields printed above the text Sub Total Price Piece Count Pcs Legend Total OZ Weight Total oz Symbol 51507 Ad Message 1 64mm x 47mm with Barcode B 0209D K Fmt 2 New Value Old Value Height Width Height BC 3000 0024 oar Legend 90 ons of Code Standard Function Sell By Random Wt Price before Discount PLU Number Markdown Line 1 Line 2 Expiration Date Weight Total Price 219 LO o t 510 91 5 64mm x 47mm with Barcode 12 Appendix 12 BC 3000 Service Manual Rev 1 Appendix eui p luud Aue se osje 5 9599 JO 14 99 seseeJoul 1X9 Y SY 1X9 y JO 1 uo lu pu d p 06 pue JO
5. Setting Mode Sub Menus 1 Label Format 01 Label Format Number 06 Commodity Line bo bo1 04 Field Title Print 07 Label Length Gap 501 BTE 05 Store Name Address 09 Sensor 2 Distance 2 Bar Code 01 UPC Barcode Flag 03 Bar Code Type b02 02 10 Digit Fla 04 UPC Type b02 191 9 3 Code 01 Department Code 03 UPC 8 Reference Data b03 b03 02 Group Code 04 UPC 13 Reference Data 4 Initial Data Set 01 Register Code 04 Expire Time b04 02 Date Print 05 Open Price b04 03 Pack Time 06 Forced Tare 8 PLU File 02 Sales Mode 10 Tare 18 Extra Message b08 bo8 03 Po 11 Date 22 Barcode D 04 Unit Price 12 Shelf Life 23 Barcode Prefix 05 Fix Price 13 Use By 241 10 Digit Code 06 Fix Weight 14 Department 25 Open Price 07 Regi Code 15 Group 27 Forced Tare 08 Qty 16 Code 09 Cost Price 17 POP BC 3000 Service Manual Rev 1 S4 1 Chapter S4 Setting Mode 11 Registration Select 01 PLU File 10 Departmennt 02 Commodity Name 11 Group 011 011 7 04 Extra Message 12 06 Date Time 17 Machine Number 07 Store Name Address 1
6. 91 N LO ojo N N 20 01 4 4 2 ______ 59 aos ml NIN ojo 10 o cO cO ojo ojo LO 92180 9 jaqe7 x 9 Appendix 15 BC 3000 Service Manual Rev 1 Appendix A X 1291905 Aex SHIgNNN 07314 198188 1 esn 8JON pejuud Aue se osje 9599 14 au 1X9 001 sy 1X9 y JO 1 juepuedep pue jo 99 910N gt 1 060 ferso JOQWAS 20 9v 20 piso ZO Sr 1290 Ioqui S 1M 97 IoquAS joquis 19 JOQUAS 20 8101 07 tiem zo Cal rura 82 22 2920 po woo
7. 910N ferso os ferso ixo ie frero ie 2290 6 OF siro ze 6 6 ze Ioquds 1201 680 eco ze 1660 eed 10 0 96 82 a 86 00 0 66 1 fzo 594 26 UO 10 aes 80 6400 9 sedeid 01 076 0 0006 04 ejes uim x 80 22 wbem moans 82 eoud 101 015 92 jo 46656 poo ese 30 9200 8100 oe 1 101 9020 200 89 g 96 12 9520 600 69 1M 02 9620 200 co 7210 9100 6 1 zewen 81 Zo 9100 90 uonduos q 21 220 12 4d 2 91 91 C 22 eoug peiunoosiq junoosiq 910100 eoug Dm eee e E wien 2 4 4 oua wun oio eo teed z 8000 so
8. aa MON PIO 1 060 0 0006 08 ejes 9 lt e e N 220 8220 2620 0000 000 9 00 5200 peoo 00 9910 9 00 8220 6910 8220 906 1210 ps 8220 8220 TM 925 Appendix 13 BC 3000 Service Manual Rev 1 Appendix eui p luud Aue op se osje 5 9599 14 eui 6 0 1X9 99 SY 1X9 y JO 1uBieu eui lu pu d p 06 pue 10 59 99 94 91ON L J jJ C fos N e ojo ojojo ojojo o NINTN ojojo 60 cO 00 103 96 19 e N N LO ojo lt NIA 10 oo om QIN of oe oon 6100 10 _ 5 9015 1910 92 seoeld 210 ez
9. mE N ZO 16101 4 w o N N co co e AEA 0 ue 92 BEM 30 1 9 s pv 82 10 nfe e N Y e LO e 1 S S _______ 020 1 1 1 PER gt S S S X A X anen D I 1 060 0 0006 24 Spode 9 fezo 99 eoua pox 95 92 wo Wojas g ezo 9100 1M 6 rz pio 18000 amp ___ zz 960 8000 90 uonduoseq 12 910 8260 690 ferso ci 1600 szeo 11 LNNOWY 2900 950 11 eoug 11 120 12 Od 2 91 4d od s a eoug peiunoosiq 910100 eoug 01 mme T 94 wun S oo ft 0100
10. 1920 9820 82 SE 1920 220 22 504 ve 2620 9910 2800 6 00 92 sadald 20 8660 zz 1 1 1210 11860 82 IE101 QNS 06 ereo 80 63 ez 0000 6666 30 ebessewpv 82 A 23 uonoun Ms 2 000 94 siro viol ze 0 20 vz00 ao 92 20 po 0 20 vz00 _ zo fe jco 19100 Z owen zz jevzo 6460 et ezo 590 2 pio 12 0 8260 12 Bus 2820 12 ud paxa od 9 0000 oo 00 9 izio sero eoug pejunoosiq vl 0 00 8690 er zeurumopmenl er ETES 8800 sero er 1 L ee 2 ft HO 680 20 6 euro 60 ______ 8 zo 060 so ays wun 2 080 80 o 5 00 60 800 so 1660 foroo 90 2
11. 07314 818 1 8JON eui pejuud Aue op se osje 9599 JO Seseeloul 1X9 eu sy OU JO 14 eui pue 5 Jo 9u 1 1 10000140 9910 6960 OE JOqUAS 20 ov 9910 8180 06 7 4 20 St 290 16 tero 16 1M 81 so 1 27 10100 26 IoquAs 5 50 ze 04 6 20 10 07 2660 2 101 ee 1600 ed 0 12 0 82 76 8060 noo 9820 82 GE oz 96 120 esio f os f ee 500 1900 92 8 1120 loeso 22 210 5 1900 8960 82 16101 415 2500 s wis 62 0000 6666 30 1ebessen pv sz 4 UPIM X pin woy 0006 8 cO cO N T T NIN e r lt NIN ojo mis ojo N auis 2
12. u 9 SN75178BP L7805 06 1 CS p PD75108CW X23 25527 2 CPU ES ICS 2 92 45 4 EU u PC4072 4 5 KEYBOARD This is a panel type keyboard A flexible cable connects it to the main keyboard CN9 and CN10 External View FLEXIBLE CABLE T C 466056 222 CF KEYBOARD COR lt lt 24224242 2220222 ax BC 3000 Service Manual Rev 1 4 5 Chapter 4 Electronic Configurations 4 6 DISPLAY UNIT P 856 The BC 3000 is equipped with a 7 segment display module Weight price and unit price data are displayed External View 7 SEGMENT DISPLAY CAUTION e The display modules are made of glass so care should be taken not to touch or impact the units Do not remove the connectors with the power ON 4 6 BC 3000 Service Manual Rev 1 Chapter 4 Electronic Configurations 4 7 DC DC CONVERTER The DC DC converter transfers the voltage supplied to the display board External View 4 8 CONNECTOR BRACKET Includes the power switch power cord fuse and INET connectors External View mus 12 NET CONNECTORS D SUB 9P f i POWER SWITCH X gt POWER CORD BC 3000 Service Manual Rev 1 4 7 Chapter 4 Electronic Configurations 4 9 LABEL SENSOR The label sensor utilizes a photo interrupter to detec
13. Enter the number corresponding to the file s to Chapter S5 Test Mode be compared then press ENTER C99 02 04 No 0 To execute press PRINT ny No Function Entry No 12 13 14 15 16 17 18 s s eee File is compatible with other 3000 Series scales 20 21 1 5 Delete C99 02 05 This item is used to delete a complete file from a ED Hal EH 22 2 ER Function Department Nutrition File disk Press L1 ZERO twice to delete the selected file OK is displayed after the file has been deleted C99 02 05 No 0 0 Select the file as shown in step 1 1 above BC 3000 Service Manual Rev 1 5 15 Chapter S5 Test Mode 2 INITIALIZE DISK C99 03 Initialize Disk is used to initialize floppy disks CAUTION Executing Initialize Disk will delete all floppy disk data 2 1 Delete file C99 03 00 To delete files from the floppy disk press CHAR DELETE To terminate deletion in progress press any other key than CHAR DELETE 2 2 OK to delete C99 03 02 To execute disk initialization press L1 CHAR DELETE To terminate deletion in progress press any other key than CHAR DELETE 2 3 OK to delete C99 03 03 Disk initialization in progress 2 4 Complete C99 03 04 Disk initialization completed C99 03 00 C99 03 02
14. Operators may change programmed prices Default 2 1 Prohibit 2 Allow Allow b04 06 Forced Tare A tare weight must be entered before a label will print Default 2 1 Yes 2 No The mode is steps b04 02 to b04 04 is selected by using gt The numeric values are then input followed by ENTER BC 3000 cannot program Pack Time and Expire Time by PLU BC 3000 Service Manual Rev 1 S4 5 Chapter S4 Setting Mode PLU File b08 PLU File is used to set which PLU items can be entered Enter a parameter number for each item then press ENTER After setting confirm that settings are correct Note All Item settings 0 Entry prohibit 1 Entry permit menu no serm DESORPTION o S4 6 BC 3000 Service Manual Rev 1 Chapter S4 Setting Mode Registration Select b11 Registration Select is used to prohibit or permit items to be accessed from the Registration menu Enter the desired parameter number for each item then press L1 ENTER After setting confirm that settings are correct All Item settings 0 Prohibit 1 Permit 886 3000 Service Manual Rev 1 S4 7 Chapter S4 Setting Mode Total Mode Select b12 Total Mode Select is used to set totals mode parameters Daily or Monthly totals Enter the number corresponding to the desired parameter then press ENTER After setting confirm that settings are correct
15. ISHIDA Retail Scale BC 3000 SERVICE MANUAL 48775 Contents m HARDWARE SECTIO T 1 1 1 1 2 0168 en ee de ne 1 2 2 a NOT 2 1 21 Pats quem OR 2 1 2 1 2 3 2 1 24 ertt 2 2 3 PARTS DISASSEMBLY 8 REPLACEMENT 3 1 3 Disassembly View and Part Names 3 1 3 2 Upper Cover dun 3 3 222 Board 3 6 3 4 Display Unit Replacemenl denis 3 7 35 Load Gel Replacement u u u uuu aeaea OEE ET 3 8 4 ELECTRONIC CONFIGURATIONS J 4 1 41 Connector Configuration ss 4 1 42 6 enri 4 2 4 3 Main Board 864 ennemie eas RU Iu 4 3 4A AMP OA 0 4 5 45 Keyboard 4 5 4 6 Display Unit 856 ee ne oo 4 6 4 7 annoncent 4 7 4 8 C nnector 4 7 4 9 Label Sensor amiante un nee cle 4 8 THERMAL HEAD Rae em cree ue 5 1 rm 5 1 22 Specifications 5 1 5 3 Thermal Head ae ini 5 2 5 4 Therma
16. THERMAL HEAD PRINT SURFACE Note Thermal head is usually mounted flush and parallel with the front edge of the mounting plate TOP LINE PRINT ROLLER CAUTION 00 Avoid touching the surface of the head If touched the surface should be wiped clean with a specialized head cleaner formula Before adjusting first lower the print density This will facilitate adjustment 3 Set the thermal head resistance value Note For setting method refer to Chapter S5 2 Section 3 step C03 01 4 Perform a label printing test Note For test method refer to Chapter S5 2 Section 3 step C03 03 5 2 BC 3000 Service Manual Rev 1 Chapter 5 Thermal Head 5 4 THERMAL HEAD CLEANING If ink glue or other foreign matter adheres to the print surface of the thermal head head conductivity will be diminished resulting in poor print quality 1 Wipe the surface of the head clean using a soft cloth moistened with a specialized head cleaning formula CAUTION Do not touch the surface of the head with hands or metallic objects Never use thinner to clean the head as it may damage other parts of the scale 5 5 OTHER USTMENTS Four limit bolts in the platter base function to prevent damage to the load cell from weight overload Four corner adjustment is performed when the load cell is replaced or when external impact to the scale necessitates it 1 Four corner adjustment Place a weight equal
17. irzo 6666 89 0 51818 0 0 O gt 0 09 N CN ojojojo ojojoj DES ojo BBB peiunoosiq 11160510 910100 d hen eoug e e t e st N O gt O gt TIN N N 0 70 gooo 90 690 8000 10 x 1 ejes 9 eoug pexi4 22 4 8 od 11 0000 so _______ uonduos q z 9 018 Leo js ico 556 ro ea 889 sero orso BC 3000 Service Manual Rev 1 Appendix 18 Appendix A7 NEW BC 3000 Dual Range Scale Notice Due to popular demand from our customers the BC 3000 has been enhanced to provide dual weight range readings From 0 to 15 pounds weight readings increment by 0 005 Ib From 15 to 30 pounds weight readings return to a standard 0 01 Ib The added accuracy in the lower weight range will provide greater cost benefits to your customers by more closely tracking actual tare weights and product weights You should be aware of the following issues resulting from the BC 3000 upgrade to dual range weig
18. 0660 2 1 1 9 82 1 A 1 4 06020 4 000 2 1 WWE 4 Lo 5 4 82 6101 95 of eo i s 19101 195 10 5 N N peubiem N co t t N mm oo reo 6910 990 zt _ 1 1600 szeo 11 INNONV 1900 60 t 800 poro fiz 4d 2 21 00 0210 4d od 11 pajunoosiq 01 Junoosid eoud 1 21 22 em HUN EN 1 2 o ooo eo aeaea MON 000 2 G 5 o 9 e N cO cO xxx eae N N N 921 gen 1 WWE BC 3000 Service Manual Rev 1 Appendix 14 Appendix A X 198188 lt esn
19. jenp 000 Og 120 8 e T 1601 95 LE abessoy py N D e co e oO LO ojo 110 RIN ojo ojt TN 6y 6 2 81 ft 5 junoosiq 010190 eoug 21 qun Mdl PU 0 PBI _____ 4 4 2 uonduoseq S LO A 5 st e 10 oo O 10 LO 0 c gt TPO yyy Oloj N eo e N N LO N N N N T N LO ojo 518 KIO RIN t NEN 2 500 8550 er ______ NEN ejes wwgg x 9 Appendix 17 B
20. 3000 DUAL FACE DISPLAY WEIGH PLATTER POWER SWITCH FUSE 190 5A ACZOOV KEY SHEET UPPER AREA FOR NORMAL GPERATIONS LOWER AREA FOR TOTALS REGISTRATION BC 3000 Service Manual Rev 1 Chapter 1 Introduction 1 2 CHARACTERISTICS 16 Bit microprocessor The BC 3000 scale is equipped with a 16 bit microprocessor unit V 40 which enables processing of large quantities of data E ROM The use of E7ROM ensures that important data is not lost Resistance value and printing density settable via key entry The thermal head resistance value as well as printing density can be set by key entry Settable sales mode For supermarket specifications there are operator and non operator selections Differences from the AC 2000 e Data transmission to the IF 21FD is via 9P instead of RS 232C used by the AC 2000 An inspection mode has been added Verification can be made during totaling Mode Key Function Enter the pass code 4 digits then press MODE to change modes If L1 MODE is pressed without entering a pass code then normal operation mode is returned Pass Code Mode 9000 Registration 8000 Totals 7000 Subtraction 6000 Setting 5000 Checking Fixed 1 2 BC 3000 Service Manual Rev 1 Chapter 2 Set Up 2 SETUP 2 1 PARTS CHECK Open the shipping carton and confirm the following No parts are missing No parts are damage
21. 3000 Service Manual Rev 1 1 A D Initial Value Setting A D Initial Value Setting Press ZERO The A D conversion value is displayed in the unit price column Check that the value is 2000 1 If itis perform span adjustment as described below If the value is not 2000 1 press L1 ZERO again Span adjustment Place a 30 lb span weight on the weigh platter The A D conversion value is displayed in the weight column Check that the value is 30000 2 If it is perform data registration as described below If not 30000 z2 press L1 TARE remove the span weight and perform A D Initial Value Setting again Data Registration This operation writes data into E ROM Remove the span weight then remove the weigh platter Press the switch as shown in the diagram at right Note Calibration data are stored on the A D board The BC 3000 does not require calibration if the main CPU board is replaced CAUTION Do not use a screwdriver or other metal tool to press the switch BC 3000 Service Manual Rev 1 Chapter S5 Test Mode 55 3 Chapter S5 Test Mode 2 Key Check C01 02 This item is used to verify key data C01 02 00 Keyboard Reset Key CPP PEP PEEP TE BEGG ec 5 51515 5 8 9 5 5 8 ERES 151519 8 5 8 EIEIEJENENENEREIEREOEIESOES ED ES pes e we ve nnn
22. Note 1 Pressing L1 RESET returns the display to the submenu 2 If any keys do not work check cable connections to the main board 3 Once the membrane keyboard has been removed it cannot be reused 3 Display Check C01 03 This item is used to light all segments to check display function Press ENTER to start the display check Press END to exit display check 5 4 BC 3000 Service Manual Rev 1 Chapter S5 Test Mode 4 PNET Check 01 04 This item is used to verify that NET is functioning normally NET RAM Check C01 04 01 Press PRINT Confirm that PASS is displayed C01 04 01 PASS Loop Back Test C01 04 02 Press PRINT Confirm that PASS is displayed C01 04 02 PASS Program No 01 04 03 The I7NET Program No version will be displayed C01 04 03 id 4 5 Program No C01 05 This item is used to display the ROM version number of the main board Press to switch between the main and font ROM versions Step C01 05 00 Main program Step C01 05 01 Font program 01 05 00 503120 BC 3000 Service Manual Rev 1 S5 5 Chapter S5 Test Mode 2 RAM Clear C02 1 All RAM Clear 2 01 This item is used to clear all data previously programmed in the Registration Menu Press ZERO twice When all RAM data has been cleared PASS is displayed 2 E2ROM Clear 02 02
23. SWITCH DATA ENTERED NUMBER VALUE ROM Switch ROM Switch Function Setting Values Number 00 Pack and Expire default Temporary date change type 01 Expire only 00 blank label default FEED key functio 01 reissue last label 00 label default VOID 01 print Void label 00 kg Selection of Unit Pricing 01 100g and Ib default 00 9600 baud default Computer communications speed 01 2400 baud 02 4800 baud 03 9600 baud 04 19200 baud Wait time for PC acknowledgement after 0 to 255 msec 0 to FF hex transmission from scale default 00 00 Enable default RES RESET key operation 01 Disable On Line BC to BC Master Satellite 00 Stand Alone default System 01 System 00 No default Satellite 2 connected set in Master only 02 Yes 00 No default Satellite 3 connected set in Master only 03 Yes Satellite 4 connected set in Master only Satellite 5 connected set in Master only M 3 Wait time before transmission from scale 0 to 255 msec 0 to FF hex to PC default 00 Available only in Dual Range weighing scales with RS 232 enabled port firmware B 0312 with B revision and higher 13 15 16 1D 26 28 2A 2D 2E 2F 30 31 886 3000 Service Manual Rev 1 55 9 Chapter S5 Test Mode 7 Label Format C07 This item is used to change the label printing coordinates 1 Enter
24. replace main board Check connectors Check replace main board Check replace display board Check secure keyboard cable connection Check replace keyboard Replace battery Check replace main board Check change installation site Check power voltage Check replace power unit Check replace display board Check replace main board Check replace cable Check thermal head applied voltage 9 Adjust replace thermal head Check replace main board BC 3000 Service Manual Rev 1 Chapter 6 Troubleshooting 6 3 ERROR MESSAGES ERROR NO Err 02 Too many characters on one line in product Edit product description by removing excess description characters per line Err 03 Too many characters on first line for POP Edit product description s first line by removing message to print excess characters Err 04 Too many characters on one line in Extra Edit Extra message by removing excess message characters per line Too many characters on one line in Reg Code Edit Reg Code by removing excess characters Too many characters on one line in Store Edit Store Name Address by removing excess Err 07 Name Address characters per line Err 08 End of label roll Install new label roll 3 Mis threaded labels Re thread labels Incorrect labels installed in scale Install correct labels Err 09 Label size settings are incorrect Check label size settings Mis threaded labels Re
25. the label format number 1 to 4 then press L1 PLU 2 Select X or Y coordinate using gt 0 X axis 1 Y axis 3 Select Print Field using or 4 Enter the new coordinate value then press O ENTER 5 Press L1 PRINT to print a test label 6 Press END to return to the main Test Menu Note Refer to Appendix A6 for worksheets of all default label formats 55 10 07 01 0 01 0324 0 XAXIS PRINT COORDINATE 1 YAXIS FIELD NOTES Base Points X 0 0 X To switch X and Y axis press gt e Reposition graduation is 1 0 1 mm LABEL Y Axis X Axis BC 3000 Service Manual Rev 1 Chapter 55 Test Mode 8 Sales Mode C08 1 Sales Mode C08 01 This item is used to set the sales mode most suitable for the user s application Enter the number corresponding to the desired mode then press ENTER C08 01 1 SALES ENTERED MODE NUMBER 1 Entry No Sales Mode No SM Operator 2 SM Operator BC 3000 Service Manual Rev 1 S5 11 Chapter S5 Test Mode 10 Preset Function Key C10 Preset Function Key is used to set the functions of preset keys PF1 to PF4 Press to select one of the function keys PF1 to PF4 Enter the number corresponding to the desired function then press ENTER C10 01 2 2 Preset Fu
26. 07 5 Distance Increase Farther out print moves up Commodity Line 0 5 to 15 0 0 5 steps THERMAL HEAD LABEL INCL PITCH LABEL r 7 SENSOR PEELING a TN SHAFT 1 i LABEL SENSOR 1 1 BACKING PAPER DISTANCE d I BC 3000 Service Manual Rev 1 S4 3 Chapter S4 Setting Mode Bar Code b02 Bar Code is used to set bar code data Enter the number corresponding to the desired parameters then press ENTER After setting confirm that settings are correct _ b02 01 UPC Barcode Flag Enter 3 digits b02 02 10 Digit Flag Enter 4 digits UPC 13 UPC 8 b02 03 Bar Code Type 10 Digit 13 Default 1 5 Digit 8 UPC CODE 5 UPC CODE 6 EAN CODE 6 UPC PRICE 5 EAN9 4 PR 5 EAN9 PR 4 C P 5 EAN CD 6 WT 4 EAN CD 4 WT 5 0 COD 4 PR 5 MN 3 CD 2 PR 5 MN 2 CD 3 PR 5 FG 1 COD 6 PR 4 COD 6 PR 5 COD 6 WT 5 UPC Type Default 1 Default values 1 UPC Barcode Flag 3 digits 2 10 Digit Flag 4 digits 2 0 49 49 LJ Ld L I 21 LL UPC 13 10 digit 13 UPC 8 5 digit 8 Code b03 Code is used to set the codes for department group etc for totals accumulations Enter the code numbers for each item then press ENTER After setting confirm that settings are correct Menu No Description Parameters b03 01 Department Numeric entry 2 digits Default 3
27. 1 b03 02 Numeric entry 2 digits Default 42 503 03 UPC 8 Reference Numeric entry 2 digits Default 42 b03 04 UPC 13 Reference Numeric entry 2 digits Default 45 Code format step P01 16 in PLU programming S4 4 BC 3000 Service Manual Rev 1 Chapter S4 Setting Mode Initial Data Setting b04 Initial Data Setting is used to set reference values for PLU programming Enter the number corresponding to the desired parameters then press ENTER After setting confirm that settings are correct Menu no pesen b04 01 Register code Enter 3 digits Not used in USA Select item by using O 1 Prohibit Enter 0 Use by setting 04 02 Date Print 2 Pack Date Enter 0 1 indicates 3 Expire Date Enter 3 digits shelf life in days same day 4 Both Enter 3 digits shelf life in days Select item by using gt 1 Prohibit Enter 0 Designated 204 0347 Pack Time 2 Internal Enter 0 time 0 11 AM 3 Designated Enter 4 digits indicating time 12 to 23 PM Example for 8 AM enter 800 for 2 PM enter 1400 Select item by using gt 1 Prohibit Enter 0 2 Designated Enter 4 digits indicating time Designated 004 04 Expire Time Example for 8 AM enter 800 time 0 11 AM 3 Relative Enter 4 digits 12 to 23 Example To increase internal time by 3 hours enter 180 Setting increments are 60
28. 890 2365618501234 012365414 PACKEDON 548 NETWT 08 96 NV 04 96 4 98 0 32 i BC 3000 Service Manual Rev 1 Appendix A5 Chinese J apanese English Language Firmware Firmware C 0877 amp F 0218 Operation All operations remain the same as the standard BC 3000 except for the entry of text as described below 1 Character Sizes available 3 large 24 char per line max Chinese Japanese and or English 2 small 24 char per line max Chinese Japanese and or English 1 ingredient 48 char per line English only 2 Chinese Japanese vs English characters Press the BLANK key between NORMAL and REVERSE to switch between Chinese Japanese and English character entry Chinese Japanese triangle above SAVE is on default characters are entered as a four digit code refer to JIS character list available separately English triangle above SAVE is off enter letters and numbers using the standard keyboard characters are not shown in the display Chinese Japanese and English characters may be mixed on the same line except character size 1 BC 3000 Service Manual Rev 1 Appendix 9 Appendix Sample Labels H TROUT i 4 98 1 29 4 98 1 29 TOTAL PRICE B 1 THRE CHARACTER SIZES B g s ox
29. 9 On Line Setup 08 Preset Key 21 Nutrition 09 PLU List 22 Price Change 12 Total Mode Select 01 Daily Total 03 Monthy Total b12 b12 13 password 01 Registration Mode 02 Total Mode b13 b13 03 Subtraction Mode 14 Default PLU 01 Default PLU Number b14 b14 54 2 BC 3000 Service Manual Rev 1 Chapter S4 Setting Mode 54 2 SETTING PROCEDURES This section describes setting procedures for the items in the setting menu Label Format b01 Label Format is used to set the label print format For each item to be set enter the number corresponding to the desired parameter then press ENTER 0 Receipt 1 60 x 44mm 2 64 x 47mm See Sec S2 1 for complete listing 3 64 x 85mm S H 4 64 x 59mm S H 0 Title not printed 601 04 Field title print 1 Title printed Select if scale will print titles Label format No Store name 0 Not printed b01 05 4 Printed Select if scale will print store name and address Size three characters 15 x 30 1 line 1 0 Size one characters d x 14 1 line 2 0 5 0 5 2 7mm 1 0 5 4mm 2 0 10 8mm 4 0 21 6mm 9 0 48 6mm b01 07 Label Length 30 0 87 5 0 1 steps Setting value label length label gap Gap 85mm maximum length b01 09 Sensor 2 50 0 150 0 0 1 steps Gap sensor default 1
30. C 3000 Service Manual Rev 1 Appendix A X 19818 0 ex esn 07314 9818s 1 8JON eui pejuud Aue op se seseaJoul osje 9590 JO 1X9 BU SY OU JO 14 eui pue 5 Jo senjeA 9 L cs pup xl j j 11000 loquis 20 27 800 0200 20 9 210 vero ie Sp ie 97 rr 850 JOQWIAS 1 e pero IoquAS 9850 ze 04 6 ofereo ze wem zororo 6660 9004 9 20 82 86 g moe 82 96 504 86 EMEN E 1500 z900 92 seoeld 6 810 0000 22 1uBI8M 210 5 900 8960 82 eoud 16 01 405 2500 0000 6666 30 62 A A X pyepuels 0006 LO LO T Oleje ojojo 120 8
31. C99 03 03 C99 03 04 PASS Note If initialization is not successful Err is displayed 55 16 BC 3000 Service Manual Rev 1 Chapter 56 IF 21FD Errors 56 IF 21FD Errors Refer to the table below when an error occurs during data transfer between the BC 3000 and the IF 21FD Floppy Disk recorder unir Err 2 Floppy disk does not verify data to from disk e Create new master disk Err 3 e No disk in IF 21FD floppy disk e Install DS DD floppy disk into recorder recorder e Bad IF 21FD disk drive e Repair IF 21FD 4 Err 4 Cannot record to floppy disk because write protect tab on floppy disk it is write protected to correct position 5 Err 5 Attempting to over write existing file Select an unused file number on floppy disk e Attempting to receive verify or Select an existing file number delete a nonexistent file on floppy disk Err 6 IF 21FD floppy disk unit not Check that only dip switches 2 and configured correctly 5 are in the down position Check that the IF 21FD has the latest firmware version J 209N e Use 9 pin cable not 25 pin cable Err 7 Parity error in communication Check scale CPU board protocol Err 8 Floppy disk memory overflow Restart with a blank floppy disk e Erase unused files from floppy disk Err 9 Operation error Begin SAVE LOAD procedure again following correct procedure NN Floppy disk format error Reformat
32. ECTOR 3 M 2 Arles CONNECTOR 7 22 3 A 2 NNECTOR 4 55 CONNECTOR 5 NEC EE CONNECTOR 8 CONNECTOR 9 CONNECTOR 10 7 MAIN BOARD gt BC 3000 Service Manual Rev 1 Chapter 3 Parts Disassembly amp Replacement 3 4 DISPLAY UNIT REPLACEMENT Replace display unit 1 Carefully remove the cover 2 Remove the four screws which secure the display unit 7 SEGMENT DISPLAY CD SCREWS 4 CAUTION 100000 To avoid damage to the cover open it slowly and caretully Avoid touching the display unit BC 3000 Service Manual Rev 1 3 7 Chapter 3 Parts Disassembly amp Replacement 3 5 LOAD CELL REPLACEMENT 1 Remove the upper cover Refer to Section 3 2 of this manual for upper HEX SCREWS 3 cover removal procedure 2 Remove the load cell unit LOAD CELL UNIT 1 Remove the three screws which secure the load cell unit 2 Remove the load cell unit 3 Remove the A D board 1 Remove the screw which secures the A D board 2 Slide the A D board from its plastic bracket and disconnect Connector A 3 Remove the load cell output cable soldered in five places CAUTION e The load cell output cable has five soldered points When replacing be sure that the wires are in the correct order e After replacing the load cell unit perform a four corner test Reference Section 5 5 of this manual GREEN WHITE RED 3 8 BC 3000 Service
33. EL SENSOR VOLUME UNIT RS 232C I2NET SWITCH PIN TO I2NET ORDINARY 5 PIN AND CONNECTOR i2NET SIOE BATTERY SWITCH BATTERY CHIP1 U13 HN27C4001G FONT EPROM F1 350 mA 250 V 12 V DC T F2 1 A 250 V 45 V DO POWER UNIT TO CN2 TO OC DC CONVERTOR 11 Chapter 4 Electronic Configurations Board Functions Control of overall unit via CPU V40 EPROM Program memory 4 Meg type 2 are installed Process weight data from A D board Key data input Price calculation Display of weight price and unit price data Label advance motor output Thermal head printing output output e Label sensor input Battery Switch BATTERY SWITCH A lithium memory backup battery is included LITHIUM in these units M After installation make sure the battery switch is set to ON Note This scale uses rechargeable lithium battery Normal charge is 3 6V Battery switch is set to ON at time of shipment from factory There is danger of explosion if this battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions 4 4 BC 3000 Service Manual Rev 1 Chapter 4 Electronic Configurations 4 4 A D BOARD 830 The A D board converts analog weight data from the load cell into digital data and performs automatic span control and zero compensation External View
34. English 2 small 24 char per line max Korean and or English 1 ingredient 48 char per line English only 2 Korean vs English characters Press the BLANK key between NORMAL and REVERSE to switch between Korean and English character entry Korean triangle above SAVE is on default characters are entered as a four digit code refer to KIS character list available separately English triangle above SAVE is off enter letters and numbers using the standard keyboard characters are not shown in the display Korean and English characters may be mixed on the same line except character size 1 BC 3000 Service Manual Rev 1 Appendix 7 Appendix Sample Labels SELLY PACKED ON wou 08 96 KV 04 95 5 99 0 32 ue 08 96 04 96 14 56 0 32 Im uc ONT BB pCR Mae TS ta 50 8 PACKEDON NX 08 96 KW 04 96 4 98 0 32 Appendix 8 FR ESH UB AS EYE INGREDIENTS ean HD WHEA T SNCT LAUR NIACIN SUGAR 500 WHEY 60805 296599 se Tes ae oser PACKED ON 2 PC Li NV 08 96 1 1 99 TOTAL PRICE uL T PACKED ON NOV 08 96 NOV 04 96 4 98 0 32 TOTAL PRICE _ 31 3 38 OF AMERICA oo 401 A TEST LEER 0 0002 FONT SITE OKE T PEER 48 CHARACTERS PER LINE 2 5 12345573901 234561
35. Manual Rev 1 Chapter 4 Electronic Configurations 4 ELECTRONIC CONFIGURATIONS 4 1 CONNECTOR CONFIGURATION LABEL ADVANCE LABEL MOT H SENSOR DISPLAY BOARD P 865 DC DC CONVERTER POWER SWITCH POWER FUSE POWER PLUG BC 3000 Service Manual Rev 1 4 1 Chapter 4 Electronic Configurations 42 POWER UNIT The power unit performs efficient voltage conversion stabilizes low voltage and supplies power to the various units External View FUSE 6 34 125V Block Diagram SLS 100P AC100 to 115V POWER UNIT 3 AC100 to 115V 5A 125V POWER FUSE SWITCH 24V 1 2 3 6 GND 4 5 6 O MAIN BOARD THERMAL HEAD 24 LABEL ADVANCE MOTOR DISPLAY 12V CONVERSION 5 CONVERTER DC DC CONVERTER 45V LOGIC DISPLAY 4 2 BC 3000 Service Manual Rev 1 4 3 MAIN BOARD P 864 Chapter 4 Electronic Configurations This board is equipped with a 16 bit microprocessor and is used to process scale data The board is multi layered and its high precision construction is designed to reduce electrical impedance electrical noise and static electricity External View 5 ON THE A D BOARD TO KEYBOARD 1615 CHIPO 012 HN27C4001G MAIN EPROM TOLABEL FEED MOTOR TO THERMAL HEAD LABEL SENSITIVITY ADJUSTMENT PRESET AT TIME OF FACTORY SHIPMENT BC 3000 Service Manual Rev 1 TO LAB
36. Send C99 02 02 This item is used to transmit data from the scale to an IF 21FD interface unit Enter the number corresponding to the file s to sent then press ENTER C99 02 02 0 0 File Mode ENTERED NUMBER 1 All Files To start transmission press L1 PRINT Entry No 3 E ROM File Master File contains all data programmed in Registration Mode E ROM File contains all configuration setting changes made in Setup and Test Modes 1 3 Receive C99 02 03 This item is used to receive data from an IF 21FD interface unit Enter the number corresponding to the type of file s to be received then press L1 ENTER C99 02 03 No 0 0 To start reception press L1 PRINT Title File Group Sub Total File is compatible with other 3000 Series scales Message Master Nutrition File 1 Master File contains all data programmed in Registration Mode E ROM File contains all configuration setting changes made in Setup and Test Modes 2 Master File contains file numbers 4 9 and 12 21 3 E ROM File contains file numbers 10 Label Format and 11 Setup File IMPORTANT When upgrading firmware or transferring files from one model to another DO NOT load 11 SETUP FILE This file is incompatible and will cause unintended configuration settings 55 14 BC 3000 Service Manual Rev 1 1 4 Verify C99 02 04 This item is used to compare IF 21FD and BC 3000 data
37. This item is used to clear all configuration changes programmed in the Setup Menu and Test Menu Press O ZERO twice When ROM data has been cleared PASS is displayed Note This step MUST be performed when upgrading EPROM firmware chips 3 Test Set 2 03 This item performs the same function as steps 2 01 and 02 02 above with the additional feature of creating the following test data PLUs 1 through 10 Store Name Address 1 Press ZERO twice When Test Data has been registered PASS will be displayed 55 6 C02 01 PASS C02 02 PASS C02 03 PASS BC 3000 Service Manual Rev 1 3 Thermal Head 1 Head Resistance Value C03 01 This item is used to set the thermal head resistance value Referring to the table below enter the resistance value according to the displayed data Enter the value then press ENTER 9 2 Print Usage in KM C03 02 This item is used to display in kilometers the amount of thermal head usage To clear usage data enter 0 then press O ENTER PLEASE NOTE Chapter S5 Test Mode C03 01 573 The resistance value can be automatically read from the thermal head by pressing gt C03 02 When replacing the thermal head be sure to clear the usage data When returning a defective thermal head to the Service Center please make a notation of the
38. U Referring to the programming manual enter PLU data registration in Registration mode Perform print test Load a roll of labels or receipts and confirm that printing is correct Refer to Chapter S5 Test Mode 3 Thermal Head Perform totals clear Refer to the operation manual Back up data Back up the registration data on a floppy disk Refer to Chapter S5 Test Mode 99 Data Transmission 2 BC 3000 Service Manual Rev 1 Chapter 3 Parts Disassembly amp Replacement 3 PARTS DISASSEMBLY amp REPLACEMENT This chapter explains the procedures for disassembling and replacing the main components Please be careful not to drop or strongly impact fragile parts such as the display unit and circuit boards Also before disassembly be sure to turn off the power switch and unplug the power cord 3 1 DISASSEMBLY VIEW AND PART NAMES BC 3000 Service Manual Rev 1 3 Chapter 3 Parts Disassembly amp Replacement Part Name Key me Pme 77 se Themal head s 1217 These parts vary with country Only the software of PWB P 864 varies the board itself is common to all countries Note Only the main parts are listed here For a complete listing of parts and their corresponding parts numbers refer to the BC 3000 parts list 3 2 BC 3000 Service Manual Rev 1 Chapter 3 Parts Disassembly amp Replacement 3 2 UPPER COVER REMOVAL 1 Remove the weigh
39. ardware A shielded 4 conductor twisted pair cable is used to inter connect the scales The cable is terminated at a 9 Pin Sub Miniature D Type male connector Grounding is made at only one point the master scale chassis At each satellite scale the ground wires are daisy chained The ground cable at the last scale is not used Cable Pinout straight through configuration Pair One 5 5 Data 9 9 Data Pair Two 3 3 Signal Ground 7 7 Frame Ground Programming The following programming steps are available only at the master scale P01 PLU Editing P02 PLU Name P22 Price Changes Operation A BC 3000 system scale operates the same as a normal stand alone machine Totals BC 3000 system scale operates the same as a normal stand alone machine Totals must be taken at each machine separately Errors If a satellite scale is not communicating the master scale will display On Line Error No X where X is the satellite number that is not communicating Miscellaneous If a satellite is to be removed from the system reset its ROM switch number 2D 0 See step 2A above Appendix 6 BC 3000 Service Manual Rev 1 Appendix A4 Korean English Language Firmware Firmware C 0840 amp F 0208 Operation All operations remain the same as the standard BC 3000 except for the entry of text as described below 1 Character Sizes available 3 large 24 char per line max Korean and or
40. d 2 2 INSTALLATION SITE CHECK Check that the installation site conforms to the following conditions e Site is stable and level Scale will not be exposed to water or other liquids Scale will not be exposed to direct sunlight for long periods Scale will not be exposed to wind or strong vibration e Installation site should be sufficiently spacious e Dedicated grounded circuit is available 2 3 ASSEMBLY Assemble the display components as follows Thread the display connector cable through the display pole Attach display pole to the plastic display housing with 2 screws M4 Connect cables Attach the display to the main body with 2 screws M4 Cover the screws with the plastic screw caps Ro DISPLAY PLASTIC CAP MAIN BODY DISPLAY POLE CONNECTOR BC 3000 Service Manual Rev 1 2 1 Chapter 2 Set Up 2 4 SET UP SEQUENCE 1 Perform RAM clear sequence Insert the power plug into an outlet Referring to Chapter S5 Test Mode 2 RAM Clear initialize all the RAM data Set print format label length and sales mode according to user s specifications Service manual reference sections e Print format setting Chapter S5 Test Mode7 Label Format Label length setting Chapter S4 Setting Mode 1 Label Format Sales mode setting Chapter S5 Test Mode 8 Sales Mode Register date and time Referring to the programming manual enter the date and time Register PL
41. d and the seal replaced Never cut the base seal unless required BC 3000 Service Manual Rev 1 Chapter 3 Parts Disassembly amp Replacement 5 Remove the upper case 1 Lower the side panel in the direction of the arrow 2 Cut the seal wire and remove the seal wire screws 3 Remove the four screws which secure the upper case then carefully lift the cover off the main body CAUTION After the base seal wire has been cut it is necessary to have the scale re inspected and the seal replaced Never cut the base seal unless required BC 3000 Service Manual Rev 1 3 5 Chapter 3 Parts Disassembly amp Replacement 3 3 CIRCUIT BOARD REPLACEMENT 1 Remove the power unit 1 Remove the two attachment screws from the power unit located in the lower part of the scale 2 Remove connectors A amp B 2 Remove the main board 1 Remove the attachment screw from the main board 2 Slide the main board toward you and remove connectors 3 8 3 Remove the keyboard 1 Remove connectors 9 and 10 located on the main board beside the keyboard 2 Peel off the keyboard starting from the corner CAUTION If the keyboard is removed even once it becomes unusable Never remove unless necessary 4 Remove the A D board Remove the A D board referring to the procedures described in Load Cell Replacement section of this manual Section 3 5 CONNECTOR A ATTACHMENT SCREWS 2 MAIN BOARD CONN
42. fault PLU 014 E 54 8 TEST MODE ce nette se 55 1 951 Menu 0 S5 1 55 2 Test Mode S5 2 1 Hardware Test C01 Calibration S5 2 2 C02 e einai S5 6 3 Thermal 5 ree 55 7 4 Sens r Check dit nr S5 8 Memory Check C05 P S5 9 6 ROM Switch Number Select 06 S5 9 Ta opc ELE Dra DD 55 10 8 Sales Mode S5 11 10 Preset Function Key S5 12 99 Data Send Load S5 13 zralutall 19 le S6 1 DC DC Converter Schematic Diagram Appendix 1 P 864A Circum Diagram orco CCo ds ec b d Appendix 3 BC to BC System Set p Appendix 5 Korean Language Firmware Appendix 7 Chinese Japanese Language Firmware Appendix 9 Label Format Worksheets T T Appendix 11 Dual Weight Range Notice 19 Contents ii BC 3000 Service Manual Rev 1 HARDWARE SECTION Chapter 1 Introduction 1 INTRODUCTION 1 1 MAIN COMPONENTS BC
43. floppy disk Err 66 e Data on disk is corrupted e Create new master disk File is too large for scale memory Reduce file size and reload in to scale s memory Scale memory is corrupted Clear scale memory reload disk Err 73 IF 21FD floppy disk recorder not Power off scale and connect IF connected 21FD floppy disk recorder Incorrect disk format e Reformat floppy disk BC 3000 Service Manual Rev 1 S6 1 APPENDIX Appendix D m D 5 D Ww 5 8 gt Q Al Appendix 1 BC 3000 Service Manual Rev 1 Appendix Appendix 2 BC 3000 Service Manual Rev 1 8 7 6 m dva CL Wig 9076 2 40 24 41 420 1 v gt gt 8 8 r id 5 8 z 4 5 3 Il 4 4 gt D 3 8 4 3 a 9 0 Or 9 2 z eg 8 gt u M 7 S8 HA d98 03 2 Mer y cet N 0 Appendix A3 BC to BC System Setup BC 3000 Master Satellite Communication Firmware B 0209E amp F 0194 1 Overview The BC 3000 has limited communication capabilities as compared to the AC 3000 series Important s
44. ht readings 1 Revised Label Formats The four standard label formats have been altered The format worksheets can be found in Appendix A6 and are posted in the Distributor section of the Rice Lake Ishida web site at http www ishidaretail com The four formats are 60mm x 44mm standard 64mm x 47mm standard 64mm x 85mm Safe Handling 64mm x 59mm Safe Handling Using old Label Formats Label formats that were created on single range BC 3000 scales must be modified for use with a dual range BC 3000 After loading them from an IF 21FD recorder the decimal point position of any weight fields must be moved one place to the left This procedure is straight forward and listed here Enter the Test Menu C00 Power ON holding the 1 key Enter the Label Format step 07 00 7 ENTER Select the label format 1 4 C07 01 format number PLU key Enter Flag Change area C07 01 01 SIZE Use the RIGHT ARROW to move across to column 17 decimal point location Use the DOWN ARROW to move down to the Weight field refer to worksheets to determine Weight field number 7 Reduce the decimal point value by one Example Current value is 02 input 01 press ENTER 8 Print a test label to verify there are now three digits after the decimal point in the Weight field 9 Make similar changes to the Tare Weight and SubTotal Weight fields 10 Press END turn the scale off go Existing PLU Files PLU files fr
45. ht or are continuously lit Input to some or all keys is not accepted Registration data changes All of the display segments extinguish during operation Partial printing or no printing at all Power plug mis inserted Fuse is blown Main board defective Power unit defective Power switch defective Reinsert power plug Replace fuse Check replace main board Check replace power unit Check replace power switch Main board defective Check replace main board Keyboard defective Check replace keyboard Load cell defective External vibration Main board defective Power unit defective Four corner screw making contact with limit bolt Foreign matter under weigh platter or load cell Load cell defective Main board defective Program not running Main board defective 9 Display board defective Loose connection on keyboard cable Keyboard board defective Battery defective Main board defective Ext noise static electricity Power voltage fluctuations Power unit defective Display board defective Main board defective Thermal head cable defect Power unit defective Thermal head defective Main board defective Check replace load cell Check change installation site Check replace main board Check replace power unit Perform four corner test Remove foreign matter G Adjust replace load cell Check
46. l Head Cleaning enne nnne 5 3 5 5 Other Adjustments Label sensor 5 3 6 TROUBLESHOOTING 6 1 6 1 Periodic Parts Replacement MTBF end 6 1 6 2 Malfunction Troubleshooting Chart 6 2 3 6 3 BC 3000 Service Manual Rev 1 Contents SOFTWARE SECTION 1 52 53 54 55 56 Al A2 A3 4 5 6 7 OUTLINE OF 51 1 INI IU TAB t 51 1 PRINT FORMAT MODIFICATION S2 1 52 1 Print Format OVv rVI W S2 1 522 Label Format Modification Range ustensiles S2 1 3 Format AMON S2 1 DISPLAY MODULE o S3 1 90 1 Display Module VIG 53 1 53 2 Root and SUB Menu Selection sun asus emmener 53 1 SETTING MODE S4 1 54 1 Menu Schemalic MU 54 1 54 2 S tting 0600 6 ep 54 3 1 Label Format DOT er 54 3 2 2002 c EE S4 4 Code ee 54 4 4 Initial Data S nat 54 5 5 IPE File D08 54 6 54 7 7 Total Mode Select b12 ue 54 8 B 8 54 8 De
47. nction DATE TIME Displays Date Time for 3 seconds e MESSAGE Call up ad message PF 2 STORE Call up store name PF 3 PF 4 x Call up POP FIX PRICE Set fixed price 7 SAVE Save PLU o Set bakery weight in ounces 12 DISCOUNT Set discount New Total Price 55 12 BC 3000 Service Manual Rev 1 Chapter S5 Test Mode 99 Data Send Load C99 Data Send Load is used for data communication with an IF 21FD interface unit Preparation Before attempting to transmit data make sure the BC 3000 is connected to the IF 21FD unit and the scale and IF 21FD power switches are ON Note 1 All IF 21FD operations are performed from the BC 3000 2 Before using a new floppy disk perform step 99 03 to format the disk Use 2DD type disk only 1 Transfer File C99 02 Transfer File is used to transmit individual data files 1 1 Select IF 21 file No C99 02 01 Enter the number corresponding to the desired file number 1 to 8 then press O ENTER C99 02 01 No 0 0 FILE ENTERED NUMBER NUMBER Note 1 Press gt to see which files have been used previously 2 Connect IF 21FD to the BC 3000 using the 9 pin cable supplied with the IF 21FD recorder 3 Set IF 21FD DIP switches 2 and 5 down all others are up 4 For communications error codes see chapter S6 BC 3000 Service Manual Rev 1 55 13 Chapter S5 Test Mode 1 2
48. om single range BC 3000 scales are not fully compatible with the new dual range BC 3000 Tare weight values are low by a factor of ten Example 1 Old tare is 0 04 Dual range BC 3000 reads this as 0 004 This is then rounded up to 0 005 dual range BC 3000 counts by 0 005 therefore the last digit must be either a O or 5 2 Old tare is 0 12 Dual range tare is 0 012 rounded down to 0 010 Networking BC 3000 dual range and single range scales cannot be networked together Tare weight values will not transfer correctly resulting in the decimal point being off by one position In other words the tare value will be either ten times too large or too small If a new BC 3000 will be added to an existing network this should be specified at the time the order is placed BC 3000 Service Manual Rev 1 Appendix 19 7 ISHIDA ISHIDA CO LTD 44 SANNO CHO SHOGOIN SAKYO KU KYOTO 606 J APAN PHONE 075 771 4141 FACSIMILE 075 751 1634 TELEX 05422065 SCALES J CABLE ADD SCALES KYOTO IW512P1003
49. paper for report printing this adjustment is not necessary MAIN BOARD LABEL SENSITIVITY ADJUSTMENT VOLUME VR1 The main board P 864 label sensor adjustment volume VR1 generally does not require adjustment it is set before factory shipment Label sensor adjustment is ordinarily through the adjustment method steps 1 and 2 described above The value for label with backing paper must be greater than 200 If the value is less than 200 label feed may be inconsistent Ideal value is between 240 and 250 5 4 BC 3000 Service Manual Rev 1 Chapter 6 Troubleshooting 6 TROUBLESHOOTING This chapter describes periodic parts replacement and troubleshooting countermeasures for error messages 6 1 PERIODIC PARTS REPLACEMENT MTBF The following parts need to be periodically replaced MTBF Mean Time Between Failures 1 Thermal head Replacement period When label advance distance reaches 30 km 2 Display module Display board Normal life expectancy Under normal usage conditions 30 000 hours 3 Print roller Replacement period When label advance distance reaches 300 km BC 3000 Service Manual Rev 1 6 1 Chapter 6 Troubleshooting 6 2 MALFUNCTION TROUBLESHOOTING CHART Scale cannot be powered up Test mode is entered at power up Dashes remain in the weight display Displayed weight is different from actual weight or displayed weight fluctuates Certain segments do not lig
50. platter 1 Place the scale on a level surface WEIGH PLATTER Rotate the adjustment feet to level the scale if necessary 2 Unplug the power plug from its outlet 3 Lift off the weigh platter keeping it horizontal POWER PLUG Note When replacing the weigh platter align the platter pins with the rubber inserts on the platter base 2 Remove the platter base Remove the four attachment screws then lift off the platter base PLATTER BASE SCREWS 4 Note After replacing the platter base perform four corner adjustment Refer to Section 5 5 BC 3000 Service Manual Rev 1 3 3 Chapter 3 Parts Disassembly amp Replacement 3 Remove display unit 1 Remove the two screws M4 that secure the display pole to the main body 2 Carefully lift up the display unit and disconnect connector A 3 Remove the two screws M4 which secure the plastic display housing to the display pole CAUTION M4 ROUND HEAD SCREWS In order to avoid damage to fragile components be careful not to drop or strongly impact them 4 Remove the operation keyboard panel 1 Cut the base seal wire 2 Remove base seal wire screw B 3 Remove both screws C The base seal wire is only used for countries requiring a base seal For other specifications remove only screws B amp C CAUTION BASE SEAL WIRE p X SCREWS After the base seal wire is cut itis necessary to have the scale re inspecte
51. program master BC 3000 to ignore missing Satellite scale has been removed from the satellite scale network Ka To clear error message from display press the CLR key BC 3000 Service Manual Rev 1 6 3 Chapter 6 Troubleshooting 6 4 BC 3000 Service Manual Rev 1 SOFTWARE SECTION Chapter S1 Outline of Software 51 OUTLINE OF SOFTWARE S1 1 MEMORY MAP 00000H GENERAL AREA I IMAGE RAM AREA MASTER RAM ADMINISTRATION AREA 10000H 20000H 1M SRAM 40000H f NOT USED 60000H 80000H PROGRAM AREA A0000H CHARACTER ROM AREA C0000H E0000H 4K EP ROM BC 3000 Service Manual Rev 1 S1 1 Chapter S2 Print Format Modification 52 PRINT FORMAT MODIFICATION Label printing area can be changed to conform to user s label specifications 52 1 PRINT FORMAT OVERVIEW The BC 3000 has four types of default label formats These types shown in the table serve as the base settings which can be modified as needed Firmware B 0209D and higher Firmware B 0312 and higher Single Range weighing Dual Range weighing Format Label Format Label 64x85mm S H 64x85mm S H 64x37mm Non UPC 64x59mm S H 2 2 LABEL FORMAT MODIFICATION RANGE The label printing areas are divided into three sectors Product name Data and Store Name and address The only print format sector which can be modified is the data sector Product name sector Store name and addres
52. rmal Head 03 Print Density 02 Print Usage in KM 04 Label Sensor Adjust 003 4 Sensor Check 568 Asterisk Key 00 displays date time 5 Memory Check for approx 1 second C05 02 Extra Message Call Up Key 6 ROM Switch No Select 03 Store Call Up Key C06 05 POP Set Key 06 Fixed Price Set Key 7 Label Fornat 07 Save Key C07 08 Discount Key 8 Sales Mode 01 Mode 09 Dollar Key C08 08 10 Percent Key 12 Fixed Weight 10 Preset Function Key C10 C10 02 Transfer File 101 Select IF 21 File No ees 03 Initialize Disk 5 send eceiv 58977 04 Verify 05 Delete C99 02 BC 3000 Service Manual Rev 1 55 1 Chapter S5 Test Mode 55 2 TEST MODE PROCEDURES 1 Hardware Test C01 1 A D Check C01 01 This item is used to calibrate the scale 4257 4257 10 A D CONVERSION A D CONVERSION AREA NO SPAN ADJUSTMENT VALUE INITIAL VALUE Press ZERO Key 77 1 1 s initial A D SNL value 2000 1 count 1 1 Remove span weight from platter Yes 1 1 1 Press TARE Key 1 Place 30Lb span 2 SPAN weight on platter ADJ 7 1 1 s A D change value within 30000 2 count Remove span weight from platter 3 DATA Press button on A D board 55 2 REGISTRATION BC
53. s sector Note Product name reference chapter Chapter 4 Setting mode b01 Label Format Note that the number of Store name and address and Product name lines is fixed S2 3 FORMAT MODIFICATION METHOD Print format change is performed in Test mode For more details refer to Chapter S5 Test Mode 7 BC 3000 Service Manual Rev 1 S2 1 Chapter 53 Display Modules S3 DISPLAY MODULE 53 1 DISPLAY MODULE OVERVIEW Hi WEIGHT w UNT PRICE 5 0 171 2 5 ECT IUUD 1 Root menu No 2 Submenu No 3 Selected item s number 4 Selected parameter s number 53 2 ROOT AND SUBMENU SELECTION This section describes the procedures for selecting the root and submenus Root Menu Selection Procedure Enter the number of the Root menu to be displayed then press O Press on the setting mode display to switch the root menus in sequence Sub Menu Selection Procedure Press ENTER on the root menu display e Enter the number of the submenu to be displayed then press O Press to switch the submenus in sequence Note Press END to return to the mode displays BC 3000 Service Manual Rev 1 S3 1 Chapter S4 Setting Mode 54 SETTING MODE The Setting mode is used to input settings to conform with user requirements Enter Setting Mode using password 6000 followed by the MODE key 54 1 MENU SCHEMATIC
54. settings 0 Prohibit 1 Permit b12 01 DAILY TOTAL b12 03 MONTHLY TOTAL Password b13 Password is used to change the password for Registration Totals and Subtraction modes Enter the 4 digit password then press ENTER enn ET Note 1 The only value which cannot be entered is 6000 2 The setup menu password cannot be changed from 6000 Default PLU b14 Used to set the open PLU value Enter the numbers 6 digits then press ENTER MenuNo Setting Description Entry Contents b14 01 Open PLU Numeric entry 6 digits Note To disable this feature enter 0 S4 8 BC 3000 Service Manual Rev 1 Chapter S5 Test Mode 55 TEST MODE To access Test Mode Turn on the power switch while holding down any key Test Mode will be called up S5 1 MENU SCHEMATIC Test Mode Sub Menus 1 Hardware Test 01 A D Check C01 02 Key Check 03 Display Check 04 Net Check 101 I Net RAM CHeck 05 Program No 02 Loop Back Test 001 03 Net Program No 2 RAM Clear 01 All RAM Clear C01 04 C02 02 E RAM Clear 03 Test Set 02 3 Thermal Head Setting 01 The
55. t the gap between labels and functions to ensure that labels are printed correctly one at a time External View LABEL SENSOR RA See Section 5 5 for adjustment procedures 4 8 BC 3000 Service Manual Rev 1 Chapter 5 Thermal Head 5 THERMAL HEAD 5 1 OVERVIEW This 448 dot thermal head is specifically intended for use with label printers 5 2 SPECIFICATIONS Specification Sheet Type LH31241 Double density thermal head TDK Overall dot count 448 dots Dot pitch 0 135 W x 0 15mm H 7 Configuration HEAD RESISTANCE VALUE BC 3000 Service Manual Rev 1 5 1 Chapter 5 Thermal Head 5 3 THERMAL HEAD USTMENT If the printing surface of the thermal head and the top line of the print roller are not properly aligned then print quality across the width of the label will be poor First print a test label and if the clarity of the printed characters is not satisfactory perform adjustment according to the following procedure 1 Loosen by 1 4 turn the two thermal head attachment screws 2 Manually adjust the position of the thermal head so that the top line of the roller and the thermal head print surface are aligned Print out another test label and note the print density If not satisfactory adjust the position of the thermal head then print ATTACHMENT SCREWS 2 another label Repeat until print density is correct After adjustment retighten the two attachment screws
56. thread labels Err 10 Discount price is equal to or greater than the Check the discount price registration original price Internal database has become corrupted Perform memory clear Memory in FAT area has been corrupted Re initialize all memory including RAM and Err 40 E2ROM Err 42 Malfunction in main program does not start up Check possible CPU board failure Check firmware chips Memory in E2ROM has been corrupted Re initialize with E2ROM clear Err 50 A D board is disconnected or malfunctioning Check A D board cabling Replace A D board Err 51 NV RAM calibration data in ND board has been Recalibrate scale corrupted Err 56 Scale is unstable or was turned on with some Remove internal external cause of instability object on the platter Err 57 Scale was turned on with some object on the Remove all objects from the scale and then turn platter on the power Transaction results cannot be written in to Clear scale totals memory due to corruption of Totals area Power scale off after RAM clear do NOT Incorrect Memory clear procedure use RESET key Memory has become corrupted Perform RAM clear Memory is full Re initialize E2ROM Master BC 3000 cannot communicate with Check all cable connections satellite scale number XX during programming Turn on satellite scale online Err Faulty cable connections Reset satellite scale to on line no_XX Satellite scale is turned off or set off line Re
57. to scale capacity 15kg 300 plus 10 1 5kg 3lb on each corner of the weigh platter base in rotation Rotate each of the four corner adjustment screws so that they just make contact with the limit bolts D OUR CORNER when the weight is loaded Gap a in diagram LIMIT BOLT MAIN BODY BC 3000 Service Manual Rev 1 5 3 Chapter 5 Thermal Head 2 Label Sensor Adjustment Label sensing is based on detection of variations in light between labels and the inter label gaps This adjustment is performed to compensate for differences in light values which vary according to the type of label paper used ADJUSTMENT METHOD 1 In test mode 4 04 00 check the values for the label and gap between labels Example Sensor value for the gap between labels is 20 backing paper only andthe sensor value for label on backing paper is 220 These values are for example only and will vary depending on the label type 2 Intest mode 3 C03 04 input the value calculated from the formula listed below based on the values for the label and gap between labels 220 LABEL 20 GAP BETWEEN LABELS 220 label 20 gap 2 100 input value Example This input value 100 is the label and gap identification set value If label on backing paper value is less than 200 perform adjustment procedure described below label and gap identification default setting value is 100 When using receipt
58. usage distance on the repair invoice BC 3000 Service Manual Rev 1 Chapter 55 Test Mode 3 Print Density 03 03 This item is used to adjust the thermal head print density Enter the density value 1 light 9 heavy then press ENTER C03 03 5 Press PRINT to print a test label to confirm correct density Repeat until satisfactory PRINT SAMPLE 1 The default value is 5 2 Avalue of 0 will cause unacceptably light spotty printing 4 Label and Gap Identification Setting C03 04 Set the label and gap identification value C03 04 100 Input the value and press ENTER For an explanation of the label and gap identification set value refer to Label Sensor Adjustment P 5 4 Section 5 5 under Chapter 5 Other Adjustments 4 Sensor Check C04 This item is used to confirm the current label gap sensor value C04 00 255 55 8 BC 3000 Service Manual Rev 1 Chapter 55 Test Mode 5 Memory Check C05 This item is used to confirm the amount of total and remaining memory in kilobytes 05 00 128 110 6 ROM Switch Number Select C06 Total Memory p Note ROM switches are used to change operational specifications and parameters Press 1 lt to select the ROM Switch Enter the value and then press ENTER 06 01 0000 00 0 ROM
59. ystem considerations are listed here e PLU and price changes programmed at the master scale are instantly sent to each satellite scale that is connected and set on line satellite scale is not connected or is turned off or is set off line the changes cannot be registered into its memory After programming the master scale and all of the satellite scales contain identical PLU files in their memory The memory from the master scale cannot be downloaded or retransmitted to the memory of any satellite scale A maximum of five scales one master plus four satellites may be connected 2 Set Up Three separate memory areas of each BC 3000 scale must be configured to allow master satellite communications A Test Menu Step C06 01 ROM Switch Access by powering up holding 1 key 6 ENTER Set the on line flag in all scales address 2D 1 Access by entering the address and pressing the key Identify satellite scales in master scale only address 2E 2 address 2F 3 only if a third scale is connected address 30 4 only if a fourth scale is connected address 31 5 only if a fifth scale is connected B Programming Menu Step P17 01 Scale Number Access by password 9000 MODE 17 ENTER Master Scale 1 Satellite Scale 2 to 5 Step P19 01 On Line Mode Access by password 9000 MODE 19 ENTER On Line 1 Off Line 0 BC 3000 Service Manual Rev 1 Appendix 5 Appendix 3 H

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