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GGFV (GF9) Manual - SandenVendo America
Contents
1. N P O C O gt Q N GGFV Programming Section P 11 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Lighting Timing Features in Configuration Mode must be turned On to access this feature You have the option to turn the lights or LED off once during a 24 hour period for energy conservation The options available are Cabinet and LED Example Lighting Mode Enable On Off Lighting Cabinet Start Time 1 Start Day 1 Mon Sun Everyday Start 1 hh mm Stop Time 1 Stop Day 1 Mon Sun Everyday Stop 1 hh mm Lighting LEDs Start Time 2 Start Day 2 Mon Sun Everyday Start 2 hh mm Stop Time 2 Stop Day 2 Mon Sun Everyday Stop 2 hh mm On associated with a programmed start stop Off not associated with a programmed start stop 1 Press Button 4 Lighting Mode Enable Off if no prior program was set 2 Press Button 4 Off is flashing 3 Advance on Button 2 On 4 Press Button 4 to save setting Lighting Mode Enable On 5 Press Button 4 to save 6 Advance on Button 2 Lighting Cabinet 7 Advance again on Button 2 Lighting LEDs To Set Lighting Cabinet or Lighting LEDs Press Button 4 to enter Start Time 1 Lighting or Start Time 2 LEDs Press Button 4 again Start Day 1 or 2 mon sun everyday Off On Press Button 4 again Off On flashes Press Button 2 to scrol
2. Unwrap the machine 1 Lift and pull the front of the tray assembly 2 Remove all the tie wraps and packaging material 2 Push and lock the pusher to the back of the tray 3 Level machine as needed See leveling instructions 3 Load the products from the back of the vendor 4 Confirm the trays fully seated in the base 4 Once the products are loaded push the tray back 5 Power on the machine in its position The product pusher will 6 Display will read Memory operation Data Transfer in automatically snap back behind the last product Process 5 Check to ensure tray is fully seated on the front This is the process of communication between the support bar Vending Machine Controller VMC and Delivery 6 Toensure the product pusher is engaged Gently Mechanism Controller DMC push the front product inward to check for resistance 7 Close the door The machine will initialization 7 Check to confirm all products are resting on tray The catcher will perform a product drop movement bottom behind the tray product retaining hooks Loading selection 4 50 51 52 Push and hold the product delivery port flap open until the product catcher moves towards the right side of the vendor to clear the loading zone for 50 51 and 52 Load the shelves as indicated by Step 1 7 Close the door The catcher will move to home position For proper vending please make sure the products are not leanin
3. BH 1 DMC CN11 1 6 3 E 1223815 4 2 ws 5 1 1 6 1 2 DMC CN 10 1 9 1 E RELAY 1223735 BOARD SRB Hn 245 0P 8 1 1223806 GGFV Parts amp Service Manual REV 10 2013 ALL Equipment P N 1231294 WIRING DIAGRAM CONTD 1223806 1223753 FO OW 1223753 5 3 en 4 o VENDING 5 HH CONTROLLER VMC vice ESCROW RETURN 3 VMG 38 16 MOTOR ERM vMc us 18 7 ESCROW RETURN Vucss 4 MOTOR SWITCH EM wee HOPPERLEDIHL VMC J6 16 weiss DT wos pp 1130728 H ESCROW RETURN SWITCH ES vuv zie vac HOPPER OPTICS HP 235 3 7 13 reci eae ASSEMBLY SYSTEMS 1223815 1223806 POWER SWITCH PS 24v we SUPPLY TERMINAL m 6 GRN VMC S7 1 VMC J7 3 245 LING comp VD RELAY 1225355 E t TB N RP 2 POWER CORD 1223762A 1223806 GGFV Programming Section P 24 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1233446 z GF V DRAWER COMPONENTS GGFV Drawer Components P 1 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1
4. Clean acceptor or contact dealer Coin changer is improperly tuned if tunable Contact manufacturer for tuning Defective controller board Replace test controller Always accepts coins but gives erratic no credit If NO CREDIT Defective harness between coin mech and control board will have CC error Check harness for cut wires or wrong bad connections Test each wire for continuity or test to ground If found to be defective replace If ERRATIC OR NO CREDIT Acceptor or coin mech Replace coin mech and test If NO CREDIT Defective controller Replace test controller GGFV Troubleshooting Section T 6 REV 1 2015 P N 1243454 GGFV Return Procedure and Troubleshooting ALL Equipment ERROR PROBABLE CAUSE CORRECTIVE ACTION Changers will not payout coins BILL ACCEPTANCE Bill Acceptor will not pull bill in Bill acceptor takes a bill but does not establish credit Defective harness between coin mech and control board Defective coin mech Test vendor s manual coin payout If vendor won t pay out using the Coin Payout mode or during sales check harness for cuts bad continuity or wrong connections If defective replace and test Replace coin mech and test Defective controller board If coin mech won t payout coins manually in the Coin Payout mode or during the Sales Mode and the above two procedures have failed replace the contro
5. DOOR SWITCH POWER SWITCH FIGURE 3 Safety amp Setup Section S 9 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION III MECHANICAL HAZARDS A Servicing of Moving Parts and Assemblies When servicing assemblies involving moving parts use extreme caution Keep fingers hands loose clothing hair tools or any foreign material clear of entrapment As noted before under the electrical hazards section Power On servicing should only be performed by qualified personnel Refer to and heed the warnings noted in the electrical hazards section These warnings refer to the potential hazards associated with electrical power and moving parts Always maintain maximum clearances from electrical and moving parts Always install protective covers and guards when reassembling equipment THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR SERVICED USE CAUTION AND CONSULT THE SAFETY MANUAL AND THE SERVICE MANUAL FOR ADDITIONAL SAFETY INFORMATION RISK OF ENTRAPMENT RISK OF SHOCK gt P ELECTRICAL ow Safety amp Setup Section 5 10 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION IV REFRIGERATION HAZARDS GENERAL Refrigeration systems involve both electrical power and mechanical action These systems may present any of the potential dangers shown in the sections on electr
6. Turn off door switch and wait at least five seconds Turn on door switch Card Reader Top Level Code Card Reader Error Bill Validator Full Bill validator full reported by Insure bill cashbox is empty and that the cashbox is properly If cashbox appears to be OK replace bill acceptor validator STACKER command closed and in place Bill Validator Motor Bill validator motor is reported as No test available Replace bill acceptor defective by validator Bill Validator Jammed Bill jammed reported by validator Check bill validator for obstructions or dirt If no obstructions are apparent replace bill validator Bill Validator ROM Bill validator check sum is incorrect Turn power switch off Wait at least five seconds Turn power If error does not clear replace bill acceptor switch on Manually clear the error Bill Validator Open Bill validator is open Check that bill cashbox is closed and in correct position If cashbox appears to be OK replace bill acceptor Bill Validator Sensor Bill validator sensor is not functioning Check bill validator for obstructions or dirt If no obstructions are apparent replace bill validator Card Reader Communication There is no card reader communication for 5 seconds If card reader bill acceptor is being used check for rC or errors If there is no rC or bC error 1 Check changer harness 2 Replace changer Turn power switch off
7. All parts returned must be accompanied by a material return tags P N 1122825 Tag must clearly state the reason for the return and the Return Goods Authorization Number received from your Vendo Customer Service Rep at 1 800 344 7216 Return tags are available from our parts department upon request All parts should be properly wrapped and packed securely to avoid further damage To replace an inoperative part please use the following instructions Complete the return tag making sure to fill in ALL requested information to ensure prompt processing Keep top white copy for your records Attach tag to inoperative part and send it by the most inexpensive method of transportation Federal Express Ground or Overnight Transportation To SandenVendo America Inc 10710 Sanden Drive Dallas Texas 75238 Be sure to check the box marked credit and to fill in the invoice number covering the part sent to you or check the box marked replace with like part If the box is marked for replace with like part a like part will be shipped at no charge if our inspection shows that the inoperative part became defective during the warranty period If the box is marked for credit a credit will be issued to cancel the invoice on which the replacement part was shipped This credit will include any applicable prepaid transportation charges To receive credit the inoperative part must be returned within 30 days from the date the replacement was shipped Vendo
8. Check to make sure the Coin Return motor connector is connected Replace motor if necessary Hop Buck No Current No power to the Coin Return motor Test Hopper operation Check to make sure the Hopper motor connector is connected Replace motor if necessary GGFV Troubleshooting Section T 11 Return Procedure and Troubleshooting REV A 1 2015 ALL Equipment P N 1243454 ERROR CODES DESCRIPTION OF ERROR CODE CHECKING METHOD CORRECTIVE ACTION Selection Switches Top Level Code Selection Switch Error Stuck Selection SW on Keypad Bad Selection Switch Selection switch within the Keypad is actuated for more than 15 seconds while in the Customer Mode or Door Open Sales Test Mode Check the selection switch number shown in the detailed error code nn to see if 1 if the Keypad is defective 2 the harness is wired wrong shorted Try to correct the problem if one of the two items is found If you can t correct it then replace the component in question Coin Changer Top Level Code Coin Changer Error Coin Communication Changer communication error no changer communication for more than 2 seconds Check that red light is flashing on control board If light is not flashing there is no power to board Check and replug any unplugged connections Check fuse on the power distribution panel If fuse is blown replace it Replace transform
9. Refrigeration unit will not run at all Defective temperature sensor 1 Check connection 2 Replace temperature sensor Defective control board No power to vendor Replace board Check power supply also check service cord connections Unit will only run in the compressor relay test mode Located under Test Mode Unit will not run in the compressor relay test mode NOTE Leave the compressor relay test mode on in order to check for voltage Defective cabinet switch Defective temperature sensor Open and close the door to make sure lights and fan come on If not then check the cabinet switch Follow the same steps detailed above about the temperature sensor Wait the 3 minute delay once the cabinet door is closed Wait to see if unit comes on Defective control board If unit still does not come on then replace the control board Defective control board Unplug unit at power distibution panel Remove air dam Reconnect power Enable compressor relay through Test Mode Check 2 pin connection on power distribution for 110V Defective relay Upon opening the cabinet door the lights and fans should shut off If they don t replace the cabinet switch Refrigeration unit runs constantly Defective cabinet switch Defective control board Upon opening the door the display should read either errors summary sales or none If it does not then replace the cabinet sw
10. Shelf Not detected Shelf not detected during initialization Power Up and Initialize the vendor Check U Sensor Connectivity Confirm U sensor connectivity Confirm the shelf tabs are installed Install shelf tabs Shelf out of Range Shelf detected is out of shelf position limits Power Up and initialize the vendor Confirm connectivity of the U sensor in the Y Rail Check to make sure the U sensor passed through the shelf tabs during initialization GGFV Troubleshooting Section T 10 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 ERROR CODES DESCRIPTION OF ERROR CODE CHECKING METHOD CORRECTIVE ACTION VMC Error Top Level C ode VMC Error Escrow Motor Switch Coin Return motor switch not working Check connectivity on the Coin Return motor switch Change harness if required Plug in coin return switch connector Press Coin Return Button Confirm the motor moves full 360 Degrees in clockwise direction Test it twice to make sure the cam stops at exactly the same position Check the Coin Return Switch and change if necessary Escrow Motor Jam Coin Return Motor not working Check for any obstruction on the coin return mechanism that might prevent the cam rotation eg Wire harnesses Clear obstruction and test Change motor if necessary Hopper Bucket Switch Hopper Bucket Switch not wo
11. charges To receive credit the inoperative part must be returned within 30 days from the date the replacement was shipped Vendo does not issue cash credit for the return of any refrigeration unit Canadian and International customers please contact your Customer Service Representative for return instructions GGFV Troubleshooting Section T 2 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 The GGFV vendor provides self diagnostics to aid you in the trouble shooting process Error codes are stored in the controller s memory when a system error is sensed These codes can be accessed in the Diagnostic section of Programming VMC Vending Machine Controller DMC Delivery Mechanism Controller IMPORTANT INFORMATION General Process Description Ready to Vend Position The catcher is at the bottom corner towards the hinge side of the machine the fork on the catcher is pointing towards the trays Initialization Process This process is activated during power up and Door Close scenario The catcher will rotate 90 Degrees clockwise to confirm Z movement The catcher will move sideways about 3 inches away from the hinge side and will move back to the original position to confirm X location The catcher will move up about 4 inches and back to the base to confirm the Y location The catcher will perform a vend drop movement to confirm that there is no product in the catcher The ca
12. 1 1130698 16 INSTL COIN MECH BARRIER 1 1235842 17 BUCKET ASSEMBLY 1 SEE PAGE 7 18 BUCKET MOTOR ASSEMBLY 1 SEE PAGE 6 19 COIN RETURN CUP 1 SEE PAGE 5 20 COIN BOX 1 1088058 21 STIFFERNER DRAWER LOWER 2 1220475 z POWER BOX COVER 1 1224133 ic LABEL HIGH VOLTAGE 1 1121284 ii LABEL WIRING DIAGRAM 1 1223762 shown in the picture GGFV Drawer Components P 4 GGFV Parts amp Service Manual REV 01 2015 Equipment P N 1233446 COIN RETURN CUP ITEM NO DESCRIPTION QTY PART NO 1 ASY COIN CUP RETURN 1 1215804 COIN CHUTE ASSEMBLY ITEM DESCRIPTION QTY PART NO ASY COIN 1 1215813 1 CHUTE COIN MECHANISM 1 1215377 2 COIN CHUTE BACK 1 1215395 3 COIN CHUTE FRONT 1 1215386 GGFV Drawer Components P 5 GGFV Parts amp Service Manual Equipment REV A 01 2015 P N 1233446 COIN RETURN MECHANISM ITEM NO DESCRIPTION QTY PART NO 1 ASSY COIN CHUTE TOP 1 1243837 2 ASY COIN RETURN MECH 1 1235419 3 NUT 8 32 WITH LOCK WASHER 3 V800956 BUCKET MOTOR ASSEMBLY ITEM NO DESCRIPTION QTY PART NO 1 ASSY BUCKET LOCK MECHANISM 1 1243829 2 ASY MOTOR DELIVERY BUCKET 1 1229036 3 1 4 NUT W LOCK WASHER 6 V800952 GGFV Drawer Components P 6 GGFV Parts amp Service Manual Equipment REV A 01 2015 P N 1233446 BUCKET
13. 2013 ALL Equipment P N 1231294 Cash Data This Mode allows you to retrieve the total Historical Cash from product purchases RUNE Enter on Button 4 the non re settable Historical Cash Total will scroll Advance on Button 2 to scroll through the shelves Enter on Button 4 to show the columns in the shelves Press Button 1 to exit Sales Data This Mode allows you to retrieve the total Historical Sales from product purchases Enter on Button 4 the non re settable Historical Sales Total will scroll Advance on Button 2 to scroll through the selections Enter on Button 4 to show the columns in the shelves Press Button 1 to exit Discount Counter This Mode will only display when Discounts are used It allows access to the Sales and Cash Data for discounted vends Lb 2 9 ur d NI Enter on Button 4 Cash Data Enter again on Button 4 Display will read Cash Data Total and display the value of all discounts towards paid sales This total is non re settable and begins when the Discount feature is enabled Advance on Button 2 to scroll through the various selections Press Button 1 to exit Advance on Button 2 Sales Data Enter on Button 4 Sales Data Total will display as well as the number of discounted sales This total is non re settable and begins when the Discount feature is enabled Advance on Button 2 to scroll through the various selections Press Button 1 to exit F
14. 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET TYPE4 NEUTRAL BLUE 0 5 VOLTS cm OR LIVE BROWN 220 VOLTS 4 8 EARTH CONTACT GREEN AND YELLOW SUCRE 0VOLTS NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS STEP 2 STEP 3 STEP 3 OR LIVE BROWN 220 VOLTS STEP 1 EARTH CONTACT SOCKET P 9 4 GREEN AND YELLOW o lt SX 0 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS FIGURE 1 Safety amp Setup Section S 4 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION I VENDOR INSTALLATION CONTINUED For Type 1 and Type 2 outlets test for Grounding and Polarization as follows 1 With a test device volt meter or test light connect one probe to the receptacle s neutral contact and the other to the live contact The test device should show a reaction 2 Connect one probe to the receptacle s earth contact and the other to the live contact The test device should show a reaction For Type 3 through Type 5 outlets test for Grounding as follows 1 With a test device volt meter or test light determine which of the receptacle s power contacts is the live contact A Connect one probe to the receptacle s earth contact B Connect the second probe to the left or upper power contact If a reaction occurs th
15. 6 hours for 30 minutes This feature is used in extremely high humidity environments Off The vendor will not defrost every 6 hours 4 Press Button 4 to save setting 5 Press Button 1 to exit When Timing Features in Configuration are turned On the following Modes are accessible Refrigeration Enable Timer On Off Start Time Start Day 1 2 Mon Sun All Start hh mm Stop Time Stop Day 1 2 Mon Sun All Stop hh mm Enable Timer 1 Press Button 4 On Off flashes Advance on Button 2 to desired setting Press Button 4 to save setting Press Button 2 Start Time 1 Time Refrigeration turns off begin conservation Press Button 4 Start Day 1 Press Button 4 current setting flashes Press Button 2 3 to scroll through days of the week or All Press Button 4 On Off flashes Advance on Button 2 to desired setting 10 Press Button 4 to save setting 11 Press Button 1 to exit Start Day 1 12 Press Button 2 to advance to Start 1 hh mm 13 Press Button 4 at Start 1 hh mm hh flashes GGFV Programming Section P 14 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Refrigeration Continued 14 15 16 17 18 19 20 21 Press Button 2 to set the hh Press Button 4 to save setting mm flashes Press Button 2 to set mm Press Button 4 to save setting Press Button 1 to exit Start Day 1 Advance on Button 2 Stop Day 1 Follow
16. 90 Degrees clockwise to confirm Z movement The catcher will move sideways about 3 inches away from the hinge side and will move back to the original position to confirm X location The catcher will move up about 4 inches and back to the base to confirm the Y location The catcher will perform a vend drop movement to confirm that there is no product in the catcher The catcher will move up along the hinge side of the machine then towards the right and diagonally back to the original position to confirm the shelf locations The catcher will rotate 90 degrees anti clockwise to return to the Ready to Vend Position Recovery Process This process is activated anytime there is a physical obstruction during the catcher or elevator movement The vendor will initiate the initialization process on any motor jam The vendor retries 5 times before terminating the recovery process If the vendor fails to recover during its 5 retries the machine is out of order GGFV Programming Section P 3 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 To access Mode functions open the door Locate the Mode Button SW1 on the Main Control Board and press until Diagnostics appears Use selection button 2 or 3 to navigate through the modes The Modes are as follows Diagnostics Coin Payout Tube Fill Test Mode Cash Data Sales Data Discount Counter Free Counter Set Price Shelf Location Configuratio
17. BASE 38190 40210 1 1243632 Elevator amp Catcher Components P 3 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1243527 lm CABINET SECTION GGFV Cabinet P 1 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1243527 DOOR OPEN 7 wey h gt 7 y NG 7 7 4 yt y y 4 EA APA AY H xt p v ZA AR 7M rm _ V W 1 3 DESCRIPTION QTY PART NO 1 DOOR ROLLER 1 1215662 2 REFRIGERATION UNIT 1 SEE PAGE 4 3 DRAWER CONTROL PANEL 1 REF 1243446 4 SHELVES 5 1221605 5 LED LIGHTING LENS NOT INCLUDED 1 1227476 6 ASY LOWER KICK PANEL 1 1215887 GGFV Cabinet P 2 GGFV Parts amp Service Manual REV A 01 2015 All Equipment P N 1243527 DOOR CLOSE ITEM NO DESCRIPTION QTY PART NO 1 FRONT GLASS 1 1215617 2 DISPLAY 1 REF 1243497 3 UPPER DBV CUTOUT 1 REF 1243497 4 LOWER DBV CUTOUT 1 REF 1243497 5 COIN INSERT 1 REF 1243497 6 KEYPAD 1 REF 1243497 7 T HANDLE 1 REF 1237314 8 DELIVERY BUCKET 1 REF 1243497 9 COIN RETURN 1 REF 1243497 GGFV Cabinet P 3 GGFV Parts amp Service Man
18. Discounted Selections per Shelf 1 Press Button 4 Discount All Selections 2 Advance on Button 2 to desired shelf number 3 Press Button 4 to enter Shelf X All Columns 4 Press Button 4 On Off flashes 5 Advance on Button 2 to desired setting 6 Press Button 4 to save setting 7 Press Button 1 to exit Start Time 1 Advance on Button 2 Discount Start Time 2 Press Button 4 Discount Start Day GGFV Programming Section P 18 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Discount Continued Press Button 4 Mon Sun Everyday Press Button 4 again Everyday flashes Advance on Button 2 to desired day Press Button 4 On Off flashes Advance on Button 2 to change current status Press Button 4 to save setting Set balance of Selections in manner described above Exit on Button 1 Discount Start Day Advance on Button 2 Start hh mm hour minutes Press Button 4 hh flashes Advance on Button 2 to desired setting Press Button 4 to save setting mm flashes Advance on Button 2 to desired setting Press Button 4 to save setting Press Button 1 to exit Start Time Stop Time O uU NH NOM BW DN Advance on Button 2 Stop Time Press Button 4 Stop Day Press Button 4 mon sun everyday Press Button 4 again everyday flashes Advance on Button 2 to desired day Press Butt
19. Home switch Axis Motor Lock X Y Z X Y Z Motor failed to move Reset power Let it finish its initialize or recovery routine Open the door and check error code for related motor failure Details Below Axis Motor Locked X Mtr Jam at Tray X Movement Failed around Tray Check for obstruction on X rail Screws Debris Remove any obstruction Test Replace Motor if necessary Axis Motor Locked Y Jammed between Shelf Y Movement Failed Checks for any obstruction on Y Rail Common reasons are and not limited to interference between the Shelf Sensor and Sensor Tabs Re adjust the tabs so that the U sensor does not interfere during the initialization Adjust the X Roller Bracket if necessary The XY rail jammed between Shelf where is actual shelf number top one being 1 Move the Rail to the top of the machine and let it drop down Check for any interference in the shelf locating U Shaped sensor and the shelf tab at the right side of the shelf Bend the shelf tabs so that the it passes through the center of the U shaped sensor Check for any bottle tipping towards the door Check the product gates are working properly Unable to move elevator Remove any obstruction Test Replace Motor if necessary Axis Motor Locked Z Motor Jam Z Movement Failed Check for any obstruction in Z direction Remove any obstruction Test Replace motor if necessary
20. Programming Section P 16 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Sales Block Continued Start Time Beginning of Blocking Period Ur Press Button 2 Start Time Press Button 4 Start Day Press Button 4 Every Day Press Button 2 or 3 to select days or Every Day Press Button 4 to change the status of the days On Off flashes If the status is On product delivery is blocked If the status is Off product delivery is normal Press Button 2 to change status Press Button 4 to save setting Press Button 1 Start Day Press Button 2 Start hh mm Press Button 4 hh hour settingO flashes Press Button 2 to advance to desired Start Hour Military Time Press Button 4 to save setting mm flashes Press Button 2 to advance to desired minutes Press Button 4 to save setting Press Button 1 to exit and return to Start Time Stop Time End of Blocking Period Advance on Button 2 Stop Time Press Button 4 Stop Day Press Button 4 Press Button 2 or 3 to select days or Every Day Press Button 4 to change the status of the days On Off flashes If the status is On product delivery is blocked If the status is product delivery is normal Press Button 2 to change status Press Button 4 to save setting Press Button 2 Stop hh mm Press Button 4 hh hour setting flashes Press Button 2 to advance to desi
21. and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 ERROR TYPE DESCRIPTION OF ERROR CODE ROOT CAUSE CHECKING METHOD CORRECTIVE ACTION No movement on the catcher No power to the motors Check the fuse on the 24 v power supply Change fuse if blown 2 Failure Vendor picks up a product but keeps on Failed on catcher rotation Check continuity on the ribbon cable the wires are Change the ribbon cable rotating the catcher unable to move broken towards Drop location Bucket base is not Make sure to check the harness and connectors are engaging the bucket base out of the bucket path Bucket Bucket opening and closing after a vend switch Bucket side is hitting the Check the bucket side for any scraping Appropriate measure to avoid the scraping door side while opening The bucket vend optics Check for any debris inside the bucket Remove debris and wipe the inside of the bucket to Bucket Bucket stays open after a vend have been blocked remove any dirt During initialization Y Rail Moves down The rail is tyring to push Y switch not working or not activated check the y switch Y Switch and pushes down when it reaches the down although it is bottom led light turns off momentarily physically at the bottom The door was opened This is a flag to indicate that the door was opened Reset the error Code Operator Error Code Door Opened Movement while the elevator was in during movement m
22. consumer will not be able to deposit money press the coin return and receive change without attempting to vend first Off Vendor is set as a change machine Consumer can deposit money press the coin return and receive change Multi Vend On The consumer may insert sufficient credit to make multiple purchases Remaining credit will display until consumer either makes another selection or presses the coin return Off Consumer makes a single purchase and change is returned immediately GGFV Programming Section P 9 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Configuration Continued Deny Escrow On Validator will stack all bills received Off Validator will hold the bill in escrow until the vend is complete If the consumer presses the coin return the bill is returned to them S O Error Indicator On A small symbol will appear in the lower right hand corner of the display when the vendor detects an error or a sold out column Off The symbol will not appear Count by Selection Price Count by Selection Individual Sales and Cash Data are displayed Count by Price Individual Sales and Cash Data is reported by vend price MIS Reset with DEX On Non Historical MIS Data will reset when a DEX read has been done Off No MIS Data will be reset Double Talk This is a kit supplied by a third party source On Module will vocalize m
23. or loose fitting Re install or replace the motor From the inside of compressor or loose fitting Replace the refrigeration unit GGFV Troubleshooting Section T 9 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 Error Codes Error Codes are flagged if the vendor detects an error during its operation Procedure to view error codes 1 the door 2 Press Mode Switch 3 Display will read Diagnostics Press 4 to view top level error Press 4 again to view the detailed error ERROR CODES Product Catcher Y Ra DESCRIPTION OF ERROR CODE il Top level Error DMC Error CHECKING METHOD CORRECTIVE ACTION Excessive Pulse Motor Encoder pulse is more than expected Power Up and Initialize the vendor Replace Related Motor Motor Encoder cannot detect the encoder signal Check for wire continuity between the motor pins and the DMC board Ref wiring diagram Replace harness if necessary Pulse Stop Motor Disconnected Re connect motor Motor Malfunction Replace Motor Power Up and Initialize the vendor Check to see the Home Re connect home switch Switch On Motor Home Switch Always On switch is connected Switch Malfunction Replace Home switch Power Up and Initialize the vendor Check to see the Home Re connect home switch Switch Off Motor Home Switch Always Off switch is connected Switch Malfunction Replace
24. the steps outlined above to complete Stop Time 1 Start Time 2 Stop Time 2 Press Button 2 to advance TempLO Temperature Lock Out B ow NB Enable timing feature in configuration Advance on button 2 to TempLO shlf 1 Press Button 4 Disable will flash Advance on Button 2 Enable Press Button 4 to save setting Continue in above manner for all shelves associated with Temperature Lockout Note The Temperature Lockout Feature TempLO requires an additional temperature sensor connected at the top left on the inside of the cabinet When the cabinet temperature is above 419 3 5 C for more than 15 minutes the vendor will shut down any shelves associated with the Temperature Lockout Feature Sales Block 8 Blocks are available in this Mode Sales Block allows the operator to turn Selections On Off at 8 intervals during a 24 hour period Times must not overlap You must enter the following information Selections the selection buttons that will be disabled during the blocked time Start Time the time selections will be Off Line Start Days the days selections will be Off Line Stop Time the time selections will turn back On Stop Days the days selections will turn back On Sales Block 1 1 GL Press Button 4 Enable On Off Light Enable Off Block Function is disabled Enable On Block Function is enabled Enable Light Block Function is enabled and lights are off when blocki
25. through the following settings Temperature setting 32 33 34 35 36 37 38 39 40 Cut in Temperature F 34 35 36 37 38 39 40 41 42 Cut out Temperature F 31 32 33 34 35 36 37 38 39 Nominal Temperature F 32 33 34 35 36 37 38 39 40 Nominal Temperature 0 0 5 1 15 2 2 5 3 35 4 Press Button 4 to save desired setting Press Button 1 to exit Set Point Advance on Button 2 Sensor Reading Press Button 4 Current reading in either F C will display must be set as Ref in Configuration first 9 Press Button 1 Sensor Reading 10 Advance on Button 2 Degree F C 11 Enter on Button 4 current setting flashes 12 Press Button 2 to scroll between F C 13 Press Button 4 to save desired setting Programming Section P 13 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Refrigeration Continued Fan Default Default Mode Fan on when door closes and off when door opens Mode 1 Fan is time delayed with compressor cut in cut out 1 Atcutin fan will come on after compressor turns on 2 At cut out fan will continue to run 1 minute after compressor is off 3 Fan off with door switch activation Periodic Defrost l Press Button 4 On Off 2 Press Button 4 On Off flashes 3 Advance on Button 2 to desired setting On The vendor will defrost every
26. 094 3 GLASS DOOR ASY 40 1 1215617 4 GASKET DOOR ASY 40 1 1215626 5 EXTRUSIO N G LASS G SKT SUPPO RT G F9 2 1215644 6 EXTRUSIO N G LASS SUPPRT V ERTIC AL 2 1215644 2 7 EXTRUSIO N G LASS SUPPO RT G F9 1 1215653 8 ASY DOOR ROLLER 1 1215662 9 BRACKET TO P DOOR GUARD 1 1222783 10 ASSY UPPER HING E 1 1236563 11 FOAM BLOCK DO OR ASY 40 1 1222836 12 ASSY T HANDLE KL6 1 1236008 13 DOOR GUARD 1 1238825 14 ASY WELDMENT SLIDER BAR 1 1235982 15 GLIDE NYLON GFV REFER DECK 4 1126532 16 SC REW 10 X gt 5 V801422 GGFV Door Parts Section D 2 GGFV Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1243497 17 RVT3 16 STLPOP 6 V 350359 18 PLATEFOAM CVR DR ASY GG 1 1231189 19 i VINYL 3 16 X3 8 50ft soft 14563 20 1 0 0 5 30 0 Roll 30ft 1126707 DOOR ASSEMBLY CONTINUED ITEM NO DESCRIPTION 1 BRACKET SLIDER BAR STOP 1 1231146 2 SCREW 10 X 12 2 V801422 3 TAPE FOAM 1 X0 5 X30 ROLL 30ft 1126707 NOTE WHEN ORDERING FOAMED DOOR ASSEMBLY PLEASE PROVIDE 9 CODE AND MANUFACTURER S DATE CODE GGFV Door Parts Section D 3 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1243497 T HANDLE LOCK ASSEMBLY 7 ITEM NO DESCRIPTION QTY PARTNO INSTALL HANDLE KL62 1 1237314 1 ASSY T HANDLE KL6 1 1236008 2 1 4 X 3 4 CARRIAGE BOLT 2 V801
27. 233446 DRAWER ASSEMBLY OUTSIDE ITEM NO DESCRIPTION QTY PART NO FINAL ASSY SIDE DRAWER 1 1235478 1 DOOR SWITCH 1 388807 2 SWITCH ROCKER 125VAC 20A 1 1187843 3 KEYPAD 1 1217184 BRACKET KEYPAD SUPPORT 1 1217193 4 COIN INSERT ASSEMBLY 1 SEE PAGE 9 5 DRAWER STOP BRACKET 2 1220484 6 DRAWER LOCK BRACKET 1 1220297 7 DRAWER ROLLER SUPPORT 2 1219966 8 ROLLERS 9 1154734 ii SHAFT ROLLER 9 1154745 m NUT NYLOCK ROLLER 9 V802235 Not Shown in the picture GGFV Drawer Components P 2 GGFV Parts amp Service Manual Equipment REV A 01 2015 P N 1233446 DRAWER ASSEMBLY INSIDE ITEM NO DESCRIPTION QTY PART NO FINAL ASSY SIDE DRAWER 1 1235478 1 TRANSFORMER 115 24 1 1111201 2 PLATE POWER CORD HARNESS 1 1224142 3 PWR SUPPLY 24VDC 1 1221374 4 PWR SUPPLY 8 25V 1 1223539 5 RELAY 3 1128801 6 RELAY BOARD 1 1222504 7 FUSE FUSE 0 8A 250V 2 1053864 FUSE HOLDER 1 1220519 8 DELIVERY MECH CNTL BOARD DMC 1 1222498 GGFV Drawer Components P 3 GGFV Parts amp Service Manual 01 2015 Equipment P N 1233446 9 VEND MECH CNTL BOARD VMC 1 1227995 XX 10 STIFFENER DRAWER TOP 1 1223459 11 STIFFNER DRAWER CORNER 2 1216356 12 DRAWER SIDE SUPPORT 1 1231154 13 DISPLAY COIN RETURN 1 SEE PAGE 9 14 COIN RETURN MOTOR MECHANISM 1 SEE PAGE 6 15 HOPPER LED
28. 382 SCREW 44 40 X 1 2 LG 1029959 SPRING SELECTION CC 93 5 N 9 1215288 BRKT SWTCH SUPRT COIN RTN GGFV Option for High Brightness Display GGFV Drawer Components P 9 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1233446 LIST OF HARNESS LOCATION DESCRIPTION QTY PART NO DRAWER HIGH VOLTAGE PWR SPLY 1 1223673 DRAWER DMC TO RELAY BD 1 1223735 DRAWER VMC TO MDB 1 1223744 DRAWER MAIN DRAWER ASY 1 1223753 DRAWER RELAY CTRL BD TO PLT 1 1223806 DRAWER DMC TO BACK PLT 1 1223815 CABINET CORD POWER GFCI 16GA 1 1225355 CABINET MOTOR PLT 1 1223708 CABINET COMPRESSOR HI VOLT 1 1223824 SIDE CAB LIGHT FAN TEMP SNSR 1 1223682 SIDE CAB GROUND CAB TO DRAWER 1 1230026 SIDE CAB FLAP SWITCH 1 1223726 Not Shown in the picture GGFV Drawer Components P 10 GGFV Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1243497 IT DOOR PARTS SECTION GGFV Door Parts Section D 1 GGFV Parts amp Service Manual ALL Equipment REV 1 8 2014 P N 1243497 DOOR ASSEMBLY ITEM NO DESCRIPTION FINAL DOOR ASSEM BLY G F 9 1236024 1 PNT DOOR WELD ASY GF9 BLACK 1 1236482 2 BUSHING HINGE 1 388
29. 434 3 1 4 NUTW LOCK WASHER 2 V800959 4 BRACKET CAM E LOCK 1 1236725 5 SHO ULDER WASHER LINK PIVOT 1 1154216 6 NUT NYLON 1 2 20 1 1124565 7 NYLO CK NUT 1 4 20 1 V802286 8 WASHER FLAT 1 V801016 GGFV Door Parts Section D 4 Equipment ELEVATOR amp PARTS SECTION GGFV Parts amp Service Manual Equipment REV A 01 2015 ELEVATOR COMPONENTS ITEM NO DESCRIPTION QTY PART NO 1 KIT X RAIL ASSY JED GFVXA 1 1246917 i X BELT CLIP 1 1243659 z SENSOR SHELF CONFIGURATION 1 1243675 i RIBBON CABLE X RAIL ASSY GGFV 1 1247824 2 ASY CATCHER PRODUCT DELIVERY 1 1222442 3 ELEVATOR RIGHT SIDE ASSY 1 1243543 4 ELEVATOR LEFT SIDE ASSY 1 1243578 SWITCH Y HOME 1 1234846 5 TERMINAL ASY X AXIS 1 1234838 6 DRIVE MOTOR ASY Y AXIS 1 1234773 7 SHAFT Y AXIS 1 1234927 Elevator amp Catcher Components P 2 GGFV Parts amp Service Manual REV A 01 2015 Equipment CATCHER COMPONENTS ITEM NO DESCRIPTION QTY PART NO ASY CATCHER PRODUCT DELIVERY 1 1222442 1 DECAL HOLDER CATCHER ASSY 38132 40160 1 1243667 2 FORK CATCHER ASSY 38132 40031 1 1243586 3 DEL ASSISTANCE CATCHER ASSY 38132 40060 1 1243594 4 SHAFT BUCKET ASSY 38190 40120 1 1243608 5 SPRING Z AXIS CATCHER 38190 40130 1 1243616 6 LEVER CATCHER BASE 38132 40080 1 1243624 7 SPRING LEVER
30. ALL Equipment P N 1239503 SAFETY amp SETUP SECTION GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 A COMMITMENT TO SAFETY SandenVendo America Inc is committed to safety in every aspect of our product design SandenVendo America Inc is committed to alerting every user to the possible dangers involved in improper handling or maintenance of our equipment The servicing of any electrical or mechanical device involves potential hazards both to those servicing the equipment and to users of the equipment These hazards can arise because of improper maintenance techniques The purpose of this manual is to alert everyone servicing SandenVendo America Inc equipment of potentially hazardous areas and to provide basic safety guidelines for proper maintenance This manual contains various warnings that should be carefully read to minimize the risk of personal injury to service personnel This manual also contains service information to insure that proper methods are followed to avoid damaging the vendor or making it unsafe It is also important to understand these warnings are not exhaustive SandenVendo America Inc could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Nor can SandenVendo America Inc predict all of the possible hazardous results The safety precautions outlined in this manual provide the basis for an effective safety program U
31. ASSEMBLY 3 FINAL ASSEMBLY ITEM NO DESCRIPTION QTY PART NO FINAL ASY BUCKET 1 1222059 1 PNT BUCKET ASY 1 1222012 2 ROLLER DOOR 1 1120388 3 WINDOW BUCKET 1 1169841 4 PNT WINDOW FRAME 1 1222068 5 PIN CLEVIS 1 1124508 6 PNT BUCKET PLATE BACK 1 1229419 7 EDGE TRIM BUMPER 1 1127310 8 GLIDE NYLON REFER DECK 1 1126532 9 RETAINER HAIR CLIP 1 387450 10 OPTIC DETECTOR ASSY 1 1130728 11 PAD BUCKET ASY 1 1223833 12 SPACER NYLON 10 SCREW 3 16 4 1125765 1 13 SCREW 10 X 2 V801422 14 NUT 8 32 WITH LOCK WASHER 4 V800956 15 SCREW 10 16 5 16 B CR HEX TAP 4 V801421 GGFV Drawer Components P 7 GGFV Parts amp Service Manual Equipment REV A 01 2015 P N 1233446 BUCKET ASSEMBLY COVER ITEM NO DESCRIPTION QTY PART NO 1 PNT BUCKET HOUSING 1 1237098 2 PCBA HOPPER ILLUMINATION LEDS 1 1130698 3 1 4 NYLON STANDOFF 2 1121740 4 SWITCH 1 337576 5 SCREW 4 40 X 1 2 LG 2 V801382 GGFV Drawer Components P 8 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1233446 DISPLAY COIN INSERT FINAL ASSEMBLY ITEM NO PARTNO DESCRIPTION QTY 1 1125367 COIN INSERT GFV 1 2 1050473 BUTTON COIN RETURN RoHS 1 1214727 3 1137414 WFD DISPLAY 2X20 1 V802214 SCREW 8 10 X 1 2 LG 337576 SWITCH SEL PC 1216196 BRKT COIN INSERT SUPPRT GGFV V801
32. EMBLY SWITCH YHS ep cn s oo e lee PE 5 B DMC CN5 8 DMC CN3 13 LED LIGHT ASSEMBLY cw 3 3 JH wal PHONG EVAPORATOR FAN MOTOR EFM CN2 245 4 PM CN4 1 FAN RELAY PM CN4 4 5 245 0P 4 RS CN2 1 1 EVAP FAN RELAY RS CN2 2 1 PM CN4 8 vac Z 7 WMG J7 12 3 TEMPERATURE PROBE TS TB N 1223824 COMP RELAY Compressor REFRIGERATION PLUG RP Ground REFRIGERATION SYSTEM RS GGFV Programming Section P 22 GGFV Parts amp Service Manual ALL Equipment REV A 10 2013 P N 1231294 1223682 1223824 PANEL MOUNT PM 5 DS CN2 5 e Ds cN2 e 5 1 25 2 1 PS CNs 1 DS CN5 2 DS CN5 3 4 DS CNS 4 5 DS CNS 5 6 5 5 6 DS CNS 7 5 8 DS cns 9 10 Ds cNa 1 11 DS CN4 2 DS CN4 3 13 DS CN4 4 RS CN2 1 RS CN1 1 RS CN4 1 RS CN2 2 RS CN1 2 RS CN4 2 RS CN4 2 RS CN4 2 WIRING DIAGRAM CONTD DRAWER ASSEMBLY DELIVERY 1223815 XB CN2 3 XB CN2 1 DMC 1223806 1223744 1223806 Programming Section P 23 xw MECHANISM CONTROLLER FLS 2 YHs 2 13 24S OP 3 25010002226 N SRB CN2 1 6 1223735 SRB CN1 1 3 1223735 1223806
33. ICA AREA ADDRESS PHONE NUMBERS Vendo de Mexico Carreta Mexico Tequisquiapan Km 3 2 Tel 52 427 2718096 San Juan del Rio Queretaro Fax 52 427 2718077 C P 76800 IMI Cornelius de Mexico S A de C V Manual Dublan No 35 Tel 52 55 5272 7904 Mexico Central America Col Tacubaya Deleg Miguel Hidalgo C P 11870 Mexico SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Fax 52 55 5273 5949 Tel 214 765 9066 Fax 800 541 5684 South America SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Tel 214 765 9066 Fax 800 541 5684 Safety amp Setup Section S 17 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 Set up Procedure Note Do not plug in the vendor until 6 Step 1 Loading Instructions The product catcher will move up and scan for each shelf location then move towards the right side of the machine and then will move to the left side at position bottom hinge side 8 The display should read Ice cold Beverages Please Make a Selection 9 Open the door load the machine 10 Setthe machine to free vend 11 Test Vend to check the vendor is working correctly 12 Set Price for all selection 13 Close the door and the vendor is ready for operation Refer to Programming Manual NOTES
34. LOWING DECAL SHOULD BE PLACED IN A POSITION ON THE VENDOR CONTROL PANEL AT EYE LEVEL Ne amas secouer ou Nunca mr fl incliner Le distributeur balancear fa maquina peut se renverser et la maquina puede cause des blessures caer y causar serios graves ou la morte dafs incluso muette Vending machine wil Cette machine ne not dense fe distribue pas de dispensa product pode produits gratuitement ys Diu WT and cause serios ENGLISH FRENCH SPANICH Safety amp Setup Section S 14 GGFV6 amp 9 Parts amp Service Manual ALL Equipment P N 1239503 SECTION VIII PARTS SALES amp SERVICE CENTERS OF THE SANDEN COMPANY AREA ADDRESS PHONE NUMBERS United States Canada SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Tel 800 344 7216 Fax 800 541 5684 Japan Sanden International Corporation 31 7 Taito 1 Chome Taito ku Tokyo 110 Japan Tel 81 3 3835 1321 Fax 81 3 3833 7096 Europe Mid East Africa Mid Asia Australia New Zealand Vendo GMBH Spangerstr 22 P O Box 130940 40599 Dusseldorf Germany Sanden International Pty Ltd 54 Allingham St Condell Park N S W 2200 Australia Tel 49 211 74 039 0 Fax 49 211 7488541 Tel 61 2 9791 0999 Fax 61 2 9791 9029 Singapore Hong Kong Indonesia Philippines India Sanden International Singapore Pte Ltd Sa
35. Price This Mode allows you the option to price each selection to the same vend price or price each shelf tray or column To set all selections to a single price Enter on Button 4 All Selections XX will display current vend price Enter again on Button 4 XX current vend price will flash Advance on Button 2 to increase the price Press Button 3 to decrease the price Press Button 4 to save change Press Button 1 to exit To set price per shelf 107 gt Enter on Button 4 Set Price Shelf 1 Enter on Button 4 again Shelf 1 Columns displays Enter on Button 4 Shelf 1 All columns XX flashes Advance on Button 2 decrease on Button 3 to desired price Press Button 4 to save change Shelf 1 All columns XX Press Button 1 Set Price Shelf 1 Advance on Button 2 Set Price Shelf 2 Set prices following steps outlined above for the balance of shelves Exit on Button 1 twice to return to Set Price To set price per column AUNE Enter on Button 4 Shelf 1 All Columns Advance on Button 2 to begin pricing individual columns Enter on Button 4 Column 0 and current price flashes Advance on Button 2 decrease on Button 3 to desired price Press Button 4 to save change GGFV Programming Section P 8 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Set Price Continued Continue as outlined abo
36. Wait at least five seconds Turn power switch on If there is a rC or bC error 3 Check control board MdB harness Card Reader Most recent non transient error from the card reader No test available Refer to card reader manual for corrective action Refrigeration Top Level Code Refrigeration Error Temp Sensor The temperature sensor is defective or unplugged Check to see that temperature sensor harness is plugged into door harness at air dam area If the sensor is unplugged replug it Check for temperature sensor connection J7 on control board is plugged in If the connection is unplugged replug it Compressor System has failed to decrease temperature 1 per hour while the compressor is running Check refrigeration settings refer to refrigeration section of programming manual Change settings as required Check if evaporator is frozen Check seal around cabinet Verify evaporator fan is running Check harness to fan motor and check output voltage GGFV Troubleshooting Section T 13 REV 1 2015 P N 1243454 GGFV Return Procedure and Troubleshooting ALL Equipment ERROR CODES DESCRIPTION OF ERROR CODE Miscellaneous Error Top Level Code Other Error CHECKING METHOD CORRECTIVE ACTION Door Switch Outer door has been open for more Check the vendor s door switch to see if it s Replace the door switch if defec
37. display reads Bucket Test Successful 3 Exit on Button 1 Test Mode _ Sensor Status 1 Enter on Button 4 Sensor Status display as follow ESCR BCKT FLP Me Be Se The above status shows the vendor is in a ready to vend mode otherwise check the respective sensor switch ESCR M Escrow Motor Switch ESCR S Escrow Switch BCKT M Bucket Motor Switch BCKT B Bucket Base Switch FLP S Delivery Port Flap Switch e Switch is activated Switch is deactivated Test Mode Display l Enter on Button 4 2 20 on each line should illuminate or all pixels should be illuminated 3 Exit on Button 1 Test Mode Switches 1 Enter on Button 4 2 Activation of individual selection buttons 1 10 and should display 3 To Exit press and hold Button 1 for 5 seconds or until Display returns to Test Mode Switches Test Mode X Relays This Mode allows you to test the following relays l Compressor 2 Fluorescent Light 3 Heater 4 Fan Enter on Button 1 Compressor Off Enter again on Button 4 Off flashes Advance on Button 2 On flashes Enter on Button 4 Compressor should turn on if relay is functional 5 Exit on Button 1 Compressor will default back to Off Repeat steps 1 through 5 for desired relay To exit Test Mode and return to the Main Menu press Button 1 three times RUNE GGFV Programming Section P 6 GGFV Parts amp Service Manual REV A 10
38. does not issue cash credit for the return of any part or accessory REFRIGERATION UNIT RETURN PROCEDURE All refrigeration units returned must be accompanied by a material return tag P N 1122826 Tag must clearly state the reason for the return and the Return Goods Authorization Number received from your Vendo Customer Service Rep at 1 800 344 7216 Return tags are available from our parts department upon request All refrigeration units should be properly wrapped and packed securely to avoid further damage To replace an inoperative part please use the following instructions Complete the return tag making sure to fill in ALL requested information to ensure prompt processing Keep top white copy for your records Attach tag to inoperative part and send it by the most inexpensive method of transportation Federal Express Ground or Overnight Transportation To SandenVendo America Inc 10710 Sanden Drive Dallas Texas 75238 Be sure to check M the box marked credit and to fill in the invoice number covering the part sent to you or check the box marked replace with like part If the box is marked for replace with like part a like part will be shipped at no charge if our inspection shows that the inoperative part became defective during the warranty period If the box is marked for credit a credit will be issued to cancel the invoice on which the replacement part was shipped This credit will include any applicable prepaid transportation
39. e if there any Check for proper installation of the elevator XY Failure stops abruptly Error Code Axis 1 brackets causing the obstruction The Rail should run freely and evenly at the Lubricate the track Motor Locked motor to overload both ends of the elevator XY Rail fails to move up during XY Failure initialization and the teeth slipping Check for any gear breaks at the Y Motor area Y motor or YMotorassembly or elevator at the Y motor gear 9 Thes Tal jammed Move the Rail to the top of the machine and let it drop between Shelf X and Y down Check for any interference in the shelf locating U Bend the shelf tabs so that the it passes through the where X and Y are actual Shaped sensor and the shelf tab at the right side of the center of the U shaped sensor csc ANEN shelf number top one shelf rror Code Axis Motor Locke i being 1 XY Failure Jammed between Shelf X and Y 3 Check for any bottle tipping towards the door Check the product gates are working properly 2 Catcher MOVES tO a tigi sand The X Sensor in the X Rail check to make sure there is no debris in the X Home X Failure does not move back error code Change the or X Home Sensor 2 assembly is not working sensor and retest Switch Off Catcher does not move on X X Motor not working The X motor is defective Change X motor X Failure direction GGFV Troubleshooting Section T 4 Return Procedure
40. en movement to escape mechanical action can result in contact with live circuits and vice versa It is therefore doubly important to maintain maximum clearances from both moving parts and live circuits when servicing POWER ON SERVICING SHOULD BE ACCOMPLISHED ONLY BY FULLY TRAINED PERSONNEL SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS Power to lighting and refrigeration system is shut off automatically by the electronic controller when the outer door is opened However it is strongly recommended that servicing the lighting system or the refrigeration system only be performed after unplugging the vendor power cord either at the wall outlet or turn the power switch off See Figure 3 NOTE For power on servicing of the vendor s lighting system turn lighting power on by accessing the Lights test function of the electronic controller Caution After the door switch is pulled forward or door closed the elevator will move automatically as part of the homing routine Always make sure the path of the elevator and the rail is clear before closing the door or pulling the door switch Caution Do not open the door while the elevator is moving For power on servicing of the vendor s refrigeration system turn refrigeration power on by accessing the Compressor test function of the electronic controller Safety amp Setup Section S 8 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503
41. ensor passes Selection not matching the shelf in between the shelf tab during initialization Vending Wrong eg Pressing 11 vends 21 22 vends 32 process Confirm the shelf tabs covers more than half of the U sensor during the shelf scanning process Replace U Sensor if required GGFV Troubleshooting Section T 5 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 General Machine Troubleshooting ERROR PROBABLE CAUSE CORRECTIVE ACTION COIN ACCEPTANCE PAYOUT Record all errors for reference if Vendo Technical Service is required Coin mechanism will not accept coins No power to control board Check to make sure the red LED on the control board is flashing red If flashing check MDB harness connections If connections are good replace changer Harness from coin mech to board is cut or disconnected Use a meter and check each wire for continuity and ground Short in coin mechanism Replace coin changer acceptor Acceptor is dirty or other problem may exist not tuned Clean acceptor or contact your local coin mech dealer Defective control board Replace control board No acceptance or rejects a percentage of good coins Coin return lever pressing down on acceptor s coin plunger Make sure changer is mounted correctly and the coin return lever is in the proper position Acceptor is dirty or foreign matter is in the path
42. er Defective acceptor Replace acceptor Tube Sensor Tube sensor is defective reported by changer Check changer tubes for blockage Clear tube blockage If no blockage is found replace changer Coin Inlet Changer inlet chute blocked no coins Check inlet chute for blockage Drop coins in Sales Modeor Clear inlet chute blockage If no blockage found replace changer If acceptance sensed for over 96 hours by the Tube Fill Mode to test acceptance Manually clear the error rate is acceptable system is OK If acceptance rate is low or changer will not changer accept coins replace changer Tube Jam Tube pay out jam reported by Check changer tubes and payout for blockage Clear blockage if found If no blockage is found replace changer changer Coin Read Only Memory Excessive Escrow Changer check sum incorrect reported by changer Excessive escrow requests more than 255 requests since the last coin was sensed Unplug machine wait at least five seconds replug machine Manually clear the error Check escrow lever and associated mechanisms If error does not clear replace changer acceptor Replace acceptor Manually clear the lever and error Close door then reopen Check to see if error still occurs Replace changer acceptor Coin Jam Coin jam reported by changer Check changer acceptor for jammed coins or other obstructions If no obstructions are apparent replace c
43. essages Off Module will not vocalize messages Display Scroll On Messages Scroll from left to right side of display Off Messages do not scroll Display Temperature Off Cabinet temperature will not display Ref Internal Refrigeration Temperature will display as Refrigeration Temperature Internal Cabinet Temperature will display as Cabinet Temperature Note Requires Temperature Lockout Kit in order to display Set of Trays 2 3 Set the total number of trays in a machine 2 6 Column 3 9 column DEX Version Trade Coke Pepsi Options for machine type Door Closed Password Allows the operator to set a password to access Sales Data when the door is closed This function does not work if a vend price is set at 0 00 1 Enter on Button 4 current Password will display with the 1st digit flashing indicating that it is ready to be edited 2 Press Buttons 2 and 3 to change the digits NOTE Valid digits are 1 through 6 The Password 0000 will disable this feature 3 Press Button 4 to save digit and advance to the next 4 Press Button 4 after 4th digit is assigned Door Closed Password will display Do not close door prior to programming all 4 digits of the password GGFV Programming Section P 10 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Set Language The current languages available for customer messages during sales
44. for details of step down transformer operations The power sources just mentioned are standard for both household and commercial lighting and appliances However careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vending machine should be alerted to this point Apply all of the normal precautions observed in handling electrical circuits such as e Refrigeration servicing to be performed by qualified personnel only e Unplug the vendor or move power switch to off position before servicing or clearing product jams e Replace electrical cords if there is any evidence of fraying or other damage e Keep all protective covers and ground wires in place e Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circuit breakers e All electrical connections must be dry and free of moisture before applying power A Grounding Systems SandenVendo America Inc vending machines are provided with the appropriate service cord for the power supply in your area The service cord will connect to the matching electrical outlet Always ensure that the outlet to be used is properly grounded before plugging in the vendor See pages S 3 through S 5 ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE The electrical grounding system also inc
45. g forward Do not activate the product pusher when the Do not activate the product pusher when the columns are empty NOTES Safety amp Setup Section 5 18 rts amp Service Manual ALL Equipment P N 1231294 VEC 16 PROGRAMMING SECTION GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 VEC 16 PROGRAMMING OPERATION KEYWORDS VMC VENDING MACHINE CONTROLLER DMC DELIVERY MECHANISM CONTROLLER The VEC 16 Controller uses a 4 button programming system Programming Buttons 1 Exit Home 2 Increase Advance 3 Decrease Backup 4 Enter Save A VMC LABEL B EPROM FIRMWARE SW1 MODE SWITCH J1 DEX PORT J2 DISPLAY J3 SELECTION SWITCH INPUT 14 RTV SO OUTPUT J5 24V POWER J6 BUCKET MTR COIN RETURN MTR amp HOPPER LED J7 ENERGY MANAGEMENT J8 OVERRIDE AUX DEX PORT J9 MDB PORT i n T TM 110 LOCK SYSTEM BOARD PART 1227995 XX 111 COIN CHUTE SENSOR GGFV Programming Section P 2 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 IMPORTANT INFORMATION General Process Description Ready to Vend Position The catcher is at the bottom corner towards the hinge side of the machine the fork on the catcher is pointing towards the trays Initialization Process This process is activated during power up and Door Close scenario The catcher will rotate
46. hanger acceptor Low Acceptance Low acceptance rate coin acceptance has fallen below 8096 Check changer acceptor for obstructions or dirt Drop coins test acceptance If no obstructions are apparent and acceptance appears to be OK this may be an indication of cheating attempts If no obstructions are apparent and coins do not accept or acceptance rate is poor replace changer acceptor Accept Disconnect Disconnected acceptor indicates that an acceptor is unplugged Check coin mechanism plugs Check for faulty harness wiring see wiring diagram for circuit Correct connections Routing Coin routing indicates a coin was routed incorrectly Verify acceptor set up using manufacturer s recommendations If acceptor was set up correctly replace acceptor GGFV Troubleshooting Section T 12 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 ERROR CODES DESCRIPTION OF ERROR CODE Dollar Bill Validator Top Level Code Bill Validator Error CHECKING METHOD CORRECTIVE ACTION Bill Validator Communication Bill validator communications No bill validator communication for 5 seconds If changer or card reader is being used check for CC or rC errors If there are no CC or rC errors 1 Check bill acceptor harness 2 Replace bill acceptor If there is a C or rC error 1 Check control board MDB harness
47. ical and mechanical hazards contained in this manual See Sections II and III for further information A Compressed Refrigerant Refrigeration systems involve the compression and evaporation of gases The pressures contained represent a potential hazard if suddenly released in confined areas Caution is required when performing maintenance tests or repairs All testing of sealed refrigeration systems must be done by trained personnel who are familiar with the systems and pressures involved B Physical Protection The accidental release of refrigerant gases can result in physical injuries Always wear protective glasses and protect your hands face and body when working near the refrigeration system ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS FACE AND BODY WHEN WORKING NEAR THE REFRIGERATION SYSTEM SECTION V TEMPERATURE HAZARDS GENERAL Maintenance personnel should be alerted to the potential hazards from hot metal surfaces High temperatures may be present throughout the refrigeration system even though electrical power has been removed Safety amp Setup Section S 11 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION VI SUBSTITUTIONS AND MODIFICATIONS GENERAL Unauthorized changes or the substitution of unauthorized parts can compromise the equipment designs This can result in unsafe conditions for either the service personnel or the equipment users Always refer to
48. inherent dangers in rocking or tipping vending machine SECTION I VENDOR INSTALLATION Safety amp Setup Section 5 2 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 A Vendors are large bulky machines of significant size and weight Improper handling can result in injury When moving a vendor carefully plan the route to be taken and the people and equipment required to accomplish the task safely B Remove all tape shipping sealant and Styrofoam from the vendor Loosen any shipping devices used to secure interior parts during shipping Remove the wooden shipping base attached to the vendor base by the vendor leveling screws Make certain the leveling screws are in place and functional C Position the vendor 3 to 4 inches 7 6 cm to 10 2 cm from a well constructed wall of a building or otherwise on a flat smooth surface IMPORTANT The vendor requires 3 inches 7 6 cm of air space from the wall to ensure proper air circulation to cool the refrigeration unit D Adjust the leveling screws to compensate for any irregularities on the floor surface Ideally no adjustment will be necessary and the leveling legs will be flush with the bottom of the vendor A spirit level is a useful aid to level the vendor When the outer door is open it will remain stationary if the vendor is properly leveled Vendors must be level to ensure proper operation and to maintain stability characteristics Do n
49. is is the live power contact If a reaction does not occur move the second probe to the right or lower contact A reaction should occur indicating that this is the live power contact 2 Connect one probe to the receptacle s live power contact as determined in step 1 Connect the second probe to the other power contact neutral The test device should show a reaction IF THE ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET TYPE CONTACT A LICENSED ELECTRICIAN AND HAVE THE NECESSARY CORRECTIONS MADE Safety amp Setup Section 5 5 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 H Door Support Figure 2 The door support is to ensure that the outer door aligns to the cabinet DOOR RAMP FIGURE 2 NOTE Refer to the appropriate parts and service manual for detailed instructions operating principles and recommended maintenance intervals and procedures Safety amp Setup Section S 6 GGFV6 8 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION II ELECTRICAL HAZARDS GENERAL SandenVendo America Inc vending machines are provided with the appropriate power supply setting for your area Some models are equipped with step down transformers as required This enables the vending machine to operate on different main voltages Refer to Section I E for information to determine the main power requirements Refer to the appropriate service manual
50. it on Button 1 Tube Fill The changer coin tubes can be filled via the external coin insert plate or the acceptor part of the changer This mode enables the Control Board to keep an accurate count of the coins l Enter on Button 4 2 Insert coins through either the coin insert slot or acceptor part of the changer The controller will display the value and quantity of coins in the changer tubes Test Mode Test Mode Vending Up to five products can be vended in this mode l Press Button 4 Display will read Close Door to Vend Close outer door The elevator will perform its initialization routine Display will read Please make a selection Product should dispense Test Mode Automated Check This mode is automated test mode and is designed to check all the operation in vending mode This checks the Display Keypad Relays Hopper Bucket operation coin return operation and payment system l Press Button 4 a This will automatically sequence through to check the display keypad relays hopper operation coin return operation and payment system Each check operation is allocated 15 seconds GGFV Programming Section P 5 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Test Mode _ Test Hopper Operation 1 Enter on Button 4 Testing in Progress followed by Hopper Bucket open Hopper Bucket close will display while performing these actions 2 Confirm to make sure the
51. itch Replace control board Defective relay contacts are welded together Replace relay Compressor will not start Overload protector inoperative Check overload apply insulated jumper across terminal if compressor starts replace overload Defective cabinet switch Check for error codes Replace cabinet switch Compressor will not start condenser fan motor running unit hot power to compressor Defective over load relay Replace the over load relay Compressor motor rocked Replace the refer unit Defective capacitor Replace the capacitor Defective PTC relay Replace the PTC relay Compressor starts but does not run Loss of refrigerant Replace the refrigeration unit Smashed tubings and capillary Replace the refrigeration unit Defective over load relay Replace the over load relay GGFV Troubleshooting Section T 8 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 ERROR Compressor runs but cabinet temperature warm PROBABLE CAUSE Loss of refrigerant Repl CORRECTIVE ACTION ace the refrigeration unit Smashed tubings Defective drainage Repl Make sure the drain hose is not kinked or clogged ace the refrigeration unit Defective temperature sensor Repl ace the temperature sensor Poor air flow Make sure nothing is sitting in front of the eva
52. l between On Off Press Button 4 to save setting Press Button 1 Start Day 1 or 2 Advance on Button 2 Start 1 08 00 if no prior programming was set hh mm Enter on Button 4 at Start 1 or 2 the 08 flashes hour Advance on Button 2 to desired setting GGFV Programming Section P 12 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Lighting Continued 10 Press Button 4 to save 00 begins flashing minutes 11 Advance on Button 2 to desired setting 12 Press Button 4 to save setting Start 1 or 2 and hh mm you programmed will display 13 Press Button 1 Start Time 1or 2 14 Press Button 2 to advance to Stop Time lor 2 15 Press Button 4 Stop Day 10r2 16 Press Button 4 Stop Day 1 or 2 mon sun everyday Off On 17 Repeat above steps for Stop Time lor 2 Refrigeration If Timing Features in Configuration Mode are Off you will only have access to the following features Set point Sensor Reading Degree X Celsius or Fahrenheit Fan Default Periodic Defrost On Off When Timing Features is set on in Configuration you can raise the cabinet temperature 18 F 4 C twice during a 24 hour period for energy conservation Refrigeration 1 Enter on Button 4 Set Point 2 Enter on Button 4 current Set Point will display Factory setting is 36 F 2 C 3 Press Button 4 current temperature will flash 4 Press Button 2 or 3 to scroll
53. l board and test payout both in the Coin Payout mode and during a sale Changer payout buttons are disabled while door is closed or while in Open Door Sales Mode No power to validator Enter the Service Mode or access the Coin Payout Mode Unplug power Wait for 10 seconds Reconnect power and see if bill acceptor cycles If not check acceptor harnessing or replace the bill acceptor Acceptance disabled by coin mech if present or bad harnessing Coin mech is not operative Make sure that the coin mech is plugged in accepts coins and that the coin tubes have enough coins to enable bill acceptance Make sure that the changer harnessing is correctly connected and has continuity Repair or replace if necessary Replace acceptor and test Defective acceptor harness credit not getting from acceptor to control board through the harness If acceptor accepts bill acceptor was defective Make sure that the acceptor and harnessing is correct for your style of acceptor and it is plugged in and wired properly Defective acceptor Replace test acceptor Defective controller Replace test controller Bill acceptor takes a bill and credits but not erasing credit Acceptor takes a bill and allows payback of coins without a selection Defective bill acceptor Replace acceptor and test acceptance and erasure of credit Defective controller Replace test controller for erasure of c
54. ludes the bonding of all metal components within the vendor This involves a system of bonding wires identified by green or green and yellow marking The system uses serrated head screws lock washers and star washers to ensure the electrical connection between parts Maintenance of vending equipment may involve disassembly Include the above items when reassembling even if the vending machine may appear to function normally without them Omitting any of these items can compromise a link in the grounding system See the appropriate service manual or kit instructions for components and assembly instructions Safety amp Setup Section S 7 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION II ELECTRICAL HAZARDS CONTINUED B Servicing with Power Off For maximum safety unplug the service cord from the wall outlet before opening the vendor door This will remove power from the equipment and avoid electrical and mechanical hazards Service personnel should remain aware of possible hazards from hot components even though electrical power is off See the appropriate sections of this manual for further information C Servicing with Power On Some service situations may require access with the power on Power on servicing should be performed only by fully qualified service technicians Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudd
55. mode are English and Spanish 1 Enter on Button 4 current language will display 2 Enter on Button 4 again current language flashes 3 Advance on Button 2 to desired language 4 Press Button 4 to save 5 Press Button 1 to exit Set Clock When the Timing Features in Configuration Mode is turned On this Clock can be set 1 Enter on Button 4 at Set Clock Enable Off will display If no prior programming was done Enter on Button 4 Off will flash Press Button 2 to advance Off to On Press Button 4 to save setting Advance on Button 2 Daylight Savings Enter on Button 4 current setting will display Press Button 4 current setting flashes Advance on Button 2 to desired setting Press Button 4 to save setting Press Button 1 to exit Daylight Savings Advance on Button 2 MM DD YYYY HH MM will display Enter on Button 4 MM flashes month Advance on Button 2 to correct month Press Button 4 to save DD flashes day Advance on Button 2 to correct day Press Button 4 to save YYYY with YY flashing last 2 digits of year Advance on Button 2 to correct year Press button 4 to save HH flashes hour Advance on Button 2 to correct hour Press Button 4 to save mm flashes minutes Advance on Button 2 to correct minutes Press Button 4 to save setting MM DD YYYY HH MM will display Press Button 1 to exit Set Clock e O N
56. n Door Closed Password Set Language Set Clock Lighting Refrigeration Sales Block 1 8 Discount Override Custom Message Return For the Discount Counter Free Vend Counter to work the option must be turned on and Set Clock Function must be activated and set An override switch is required to activate the counters e These modes will only appear when the Timing Features in Configuration is turned On Limited options appear in this mode depending on whether the Timing Features in Configuration is On Off secondary kit is required for this option Note Items that are in quotes for example X Motor are what is displayed on the 20 character display GGFV Programming Section P 4 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Diagnostics Press Button 4 to enter Diagnostics Mode If no errors have occurred the display will read Error None If an error code displays enter the code using Button 4 Press Button 2 to advance through the detailed summary of the individual error codes To clear the errors press and hold Button 4 The display will read Error None To exit the Diagnostics Mode press Button 1 Coin Payout Coin Payout Mode allows the operator to test for proper operation of the coin changer Enter on Button 4 2 Advance on Button 2 to choose denomination 3 Enter on Button 4 to dispense denomination displayed 4 Ex
57. n 4 to save setting 4 Press Button 1 to exit Free Vend Program Sales Blocking Discount Light Timing and Refrigeration in the manner described above Press Button 1 to exit GGFV Programming Section P 20 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Custom Message The custom message feature allows the operator to program a 2 line X 20 character message Note l Press Button 1 to make a space between words 2 The message cannot be saved until all the characters on the top line have been entered 1 Press Button 4 at Custom Message Enable On Off 2 Press Button 2 On Off flashes 3 Advance on Button 2 to On 4 Press Button 4 to save setting 3 5 Advance on Button 2 current messages displays 5 Press Button 4 1st character flashes 6 Press Button 2 to advance to desired character 7 Press Button 4 to save character immediately advances to next character 8 Continue setting message using steps outlined above 9 Press and hold Button 1 for 3 seconds to save the message and exit mode Return Exits the programming mode and returns the vendor to stand by GGFV Programming Section P 21 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 ee a WIRING DIAGRAM DELIVERYSYSTEM DS FLAP SWITCH FLS CATCHER X MOTOR ASSEMBLY Y MOTOR ASS
58. nden House 25 Ang Mo Kio St 65 Singapore 569062 The Republic of Singapore Tel 65 482 5500 Fax 65 482 1697 Never rock or tilt Machine can fall over and cause serious injury or death Vending machine will not dispense free product ENGLISH FRENCH Safety amp Setup Section 5 15 SSS em S 389611 1 389611 2 SPANISH REV 1 8 2014 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 Taiwan Sanden International Taiwan Corp No 21 6 Sec 1 Tun S Taipei Taiwan Taiwan ROC Tel 886 2 570 6106 Fax 886 2 577 1959 Belgium N V Vendo Benelux S A Industrial Research Park N O H 13 Font St Landry 1120 Brussels Belgium Tel 32 2 268 2595 Fax 32 2 268 2862 England Vendo UK Ltd Vendo House Kingsclere Road Basingstoke Hants RG21 5GU Great Britain Tel 44 1256 479309 Fax 44 1256 844469 Italy Vendo Italy S p A Casella Postale 9 1 15033 Casale Monferrato Italy Tel 39 142 335111 Fax 39 142 5623 48 Spain Vendo Iberia S A C Sant Ferran No 92 Poligono Industrial la Almeda Sector P 1 08940 Cornella Barcelona Spain Safety amp Setup Section S 16 Tel 343 474 1555 Fax 343 474 1842 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 PARTS SALES amp SERVICE CENTERS OF THE SANDEN COMPANY FOR LATIN AMER
59. ng occurs Press Button 4 On Off Light flashes Press Button 2 to advance to desired setting Press Button 4 to save setting your choice will display Press Button 2 to advance to Selections GGFV Programming Section P 15 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Sales Block Continued Choose Selections AUNE Press Button 4 at Selections All Selections On Off will display Press Button 4 On Off flashes Advance on Button 2 to desired setting Press Button 4 to save setting Press Button 1 to exit Set all Selections RUNKE Press Button 4 All Selections On Off Press Button 4 On Off flashes Press Button 2 to advance to desired setting Press Button 4 to save setting Press Button 1 to exit Selections Selections per Shelf N YSUNE Press Button 4 All Selections On Off Press Button 2 to advance to desired shelf Press Button 4 All Columns Press Button 4 again On Off flashes Press Button 2 to advance to On Off Press Button 4 to save setting Press Button 1 twice to exit Selections Set Columns Press Button 4 All Selections On Off Press Button 2 to advance to desired shelf Press Button 4 All Columns Press Button 2 to advance to desired Column Press Button 4 On Off flashes Press Button 2 to advance to desired setting Press Button 4 to save setting Press Button 1 twice to exit GGFV
60. on 4 On Off flashes Advance on Button 2 to change current status Press Button 4 to save setting Set balance of Selections in manner described above Exit on Button 1 Stop Day Advance on Button 2 Stop hh mm hour minutes Press Button 4 hh flashes Advance on Button 2 to desired setting Press Button 4 to save setting mm flashes Advance on Button 2 to desired setting Press Button 4 to save setting Press Button 1 to exit Stop Time GGFV Programming Section P 19 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Discount Continued Set Discount Amount The Discount is the amount being subtracted from the regular vend price Press Button 4 00 flashing Advance on Button 2 to desired discount amount Press Button 4 to save setting Press Button 1 to exit Discount Amount RUNE Override Optional Kit The Key Switch Override Kit allows the operator to bypass without removing Timing Features the operator has programmed in the controller On Key Swith will override these Timing features Off Key Switch will not override these Timing features The following Timing features can be programmed to the key switch Free Vend On Off Sales Blocking On Off Discount On Off Light Timing On Off Refrigeration On Off Free Vend 1 Enter on Button 4 On Off flashes 2 Advance on Button 2 to desired setting 3 Press Butto
61. ot add legs to the vendor The leveling legs shall not raise the vendor more than 1 1 8 inch 2 5 cm above the ground E Check the manufacturer s nameplate on the left or right side of the vendor s outer door to verify the main power supply requirements of the vendor Be sure the main power supply matches the requirements of the vendor To ensure safe operation plug the vendor only into a properly grounded outlet DO NOT USE EXTENSION CORDS F Recommended voltage specs 115V 10 Dedicated 15 service required for 1 machine NOTE Any power supply variance more than 1096 may cause the vendor to malfunction Power outlets must be properly grounded Power outlets must be properly polarized where applicable Test the outlets using the following information Refer to Figure 1 on Page 5 4 Safety amp Setup Section 5 3 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 TYPE 1 LARGE SLOT LINE 2 NEUTRAL CONTACT WHITE 0 5 VOLTS STEP 3 STEP 1 SMALL SLOT LINE 1 LIVE CONTACT BLACI 110 VOLTS ROUND SOCKET EARTH CONTACT GREEN 0 VOLTS EARTH CONTACT SLOT GREEN AND YELLOW SLOT T LIVE CONTACT V R NEUTRAL CONTACT BROWN 220 VOLTS Z BLUE 0 5 VOLTS 3 POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS STEP 3 F OR LIVE BROWN 220 VOLTS STEP 1 STEP 2 Nr m AN gt JA GREEN AND YELLOW 0 VOLTS NEUTRAL 0
62. otion Back pusher did not Make sure the product pushers have disengaged after Disengage the pusher disengage from the lock loading Pusher Products not advancing mechanism Pusher sticking in its Dust particle in the guide Move the pusher on its track to remove all dust guide particles Clean the pusher path Loading Bottle in the XY Rail Incorrect loading of Make sure the products are not tilting forward after a product product reload Door Switch Door Switch signal between the VMC Door Switch mis wired Make sure the door switch is wired correctly Referto Correct wiring on door switch Mismatch and DMC board does not match Wiring Diagram The VMC and DMC communication Communication link Check the Y MDB plug from VMC is connected to the Replace harness if the wires are broken broken disconnected or not DMC controller working DMC not Available Fuse Blown Check the fuse for the DMC board Replace fuse if necessary No power to DMC No power to DMC board Check 8v power supply and make sure there is power Replace power supply if necessary into the DMC board refer to wiring diagram DMC Board Defective DMC board is not working Replace DMC board if necessary DMC did not detect the Check the Shelf position under diagnostics and If of shelf shown is less than the actual then the correct number of shelves confirm the distance of each shelf from the bottom sensor did not detect one to the shelf Look for in the vendor tray missing shelf tab and confirm the U s
63. porator Defective control board Repl ace the control board Defective door seal Make sure the vend flap and gasket are not open Defective heat exchange on condenser Blocking air flow by dust lint or fins damage Clea n the surface of the condenser fins or straighten the bent fins Both compressor and condenser fan motors will not operate Bad refrigeration control relay Test relay using relay test function of the electronic controller Replace relay if necessary Bad connection at power board Check wiring connections Make corrections if necessary Evaporator frosted over Loss of refrigerant Rep ace the refrigeration unit Smashed tubings Rep ace the refer unit Defective drainage Make sure the drain hose is not kinked or clogged Re install hose correctly if kinked or clog ged Defective temperature sensor Defective control board Poor sealing Rep Rep Check gasket vend flap and permagum on the bulkhead ace the temperature sensor ace the board Product freezing up too cold Excessive noise Temperature setting too low Adjust set point in control board Defective temperature sensor Defective control board Fan blade hitting shroud or transformation or loose fitting Rep ace the temperature sensor Rep Replace the fan blade or re install correctly ace the control board From the inside of fan motor
64. red Start Hour Military Time Press Button 4 to save setting mm flashes Press Button 2 to advance to desired minutes Press Button 4 to save setting Press Button 1 to exit and return to Stop Time Pressing Button 1 again will return the operator to Sales Block 1 8 mode GGFV Programming Section P 17 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Discount This feature permits the operator to program the vendor to discount product once during a 24 hour period To program a Discount you must enter the following information Discounted Selection s Selection s offered at a discounted price Start Time Time the Discount begins Start Day s Days the Discount is offered Stop Time Time s Discount ends Stop Day Day s the Discount ends Amount Amount subtracted discounted from original vend price Choose Selections 1 Press Button 4 Enable On Off Enable Off Discount function is disabled Enable On Discount function is enabled Press Button 4 Off flashes Press Button 2 to select desired setting Press Button 4 to save setting Enable On will display Press Button 2 Discounted Selection Set Discount for All Selections AUNE Press Button 4 Discount all selections Off Press Button 4 Off flashes Press Button 2 to Advance to On Press Button 4 to save setting Press Button 1 to exit Set
65. redit Both vend sensors are defective Controller s configurations not set properly Replace vend sensor Access vendor configuration mode and check the Forced Vend setting MISCELLANEOUS PROBLEMS Vendor appears dead no digital display and no lights Defective main harness If red light on control board is off check fuse and transformer No digital display vendor lights on Defective display or display harness Check display and display harness Replace if necessary Check for a flashing red light on control board If no light replace control board Vendor scrolls message on display but does not accept money Changer out of tune Defective changer See Tuning Changer Replace changer Defective controller board Replace control board GGFV Troubleshooting Section T 7 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 ERROR Vendor accepts money but does not display credit PROBABLE CAUSE Defective changer Defective controller board CORRECTIVE ACTION Replace changer Replace board Vendor accepts and credits money but does not vend does not indicate a sold out REFRIGERATION Defective selection switch Replace switch Defective selection switches harness Defective controller board Repair or replace harness Replace board Refrigeration unit will not run
66. ree Counter This Mode will only display when Free Vends were made It allows the user access to the number of Free Sales and Cash Data lost 1 3 Enter on Button 4 Cash Data total XX XX which is the value of the money lost based the set price This total is non re settable and begins when the Free Vend Override is enabled Advance on Button 2 Sales Data Total X which is the total number of products dispensed This total is non re settable and begins when the Free Vend Override is enabled Press Button 1 to exit Clearing the Cash Data Sales Data Discount Counter or Free Counter To reset the individual selection counter scroll to the selection number press and hold buttons 1 and 4 for 3 seconds 0000 will display You can also set MIS Auto Reset to On under Configuration GGFV Programming Section P 7 GGFV Parts amp Service Manual REV A 10 2013 ALL Equipment P N 1231294 Shelf Position This Mode shows the shelf location for individual shelf in the machine The distance of each shelf is based off the lowest shelf The values are displayed in inches Enter on Button 4 1 Advance on Button 2 Shelf X Y inches X Shelf number Y is the total distance from the bottom shelf 2 Press Button 1 to exit Factory Default 5 Shelf Setting Shelf 1 42 Shelf 2 32 Shelf 3 21 Shelf 4 10 Shelf 5 0 Please note Shelf height will change if shelves are added or removed Set
67. rking Check connectivity on the hopper bucket motor harness Check that the hopper switch is connected Change harness if necessary Connect switch Bucket switch stuck due to syrup on the switch Change motor assembly Hopper Bucket Jam Hopper bucket motor not working Check to see if the bucket Cam is broken Unlock the bucket cam and push the bucket open Test hopper in test mode with bucket pushed open the bucket open cam should turn clockwise and stop for 2 seconds and return back to original position Replace bucket cam if broken If the bucket motor cam does not run as described change the motor Hopper Base Switch Hopper did not close properly Test hopper operation in test mode The hopper should open wait for 2 seconds and close The display should read Hopper Test Successful If the hopper test fails Check for connectivity of hopper switch wire Check for any interference that could prevent the activation of hopper base switch lever eg Optics harness Check to make sure the hopper base switch is properly connected Escrow Switch Coin Return switch not working Press Coin Return switch the coin return motor should turn 360 Degree clockwise Check connectivity on the coin return switch Make sure the switch is connected properly and the coin return button activates the switch Escrow Mtr No Cur No power to the Coin Return motor Press coin return button to test
68. se these precautions along with the service manual when installing or servicing the vendor We strongly recommend a similar commitment to safety by every servicing organization Only properly trained personnel should have access to the interior of the machine This will minimize the potential hazards that are inherent in electrical and mechanical devices SandenVendo America Inc has no control over the machine once it leaves the premises It is the owner or lessor s responsibility to maintain the vendor in a safe condition See Section I of this manual for proper installation procedures and refer to the appropriate service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department of the SandenVendo America Inc office nearest you SAFETY RULES e Place and store unit inside Outdoor use or storage voids warranty Read the Safety Manual before installation or service e Test for proper grounding before installing to reduce the risk of electrical shock and fire e Disconnect power cord from wall outlet before servicing or clearing product jams e Use only fully trained service technicians for Power On servicing e Remove any product prior to moving a vendor e Use adequate equipment when moving a vendor e Always wear eye protection and protect your hands face and body when working near the refrigeration system e Use only authorized replacement parts Be aware of
69. tact the Technical Services Department of the SandenVendo America Inc office in your area Safety amp Setup Section S 12 GGFV6 8 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION VI SUBSTITUTIONS AND MODIFICATIONS CONTINUED THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the main leads are colored in accordance with the following code 110v 120v Green White Black 220v 240v Green and Yellow Earth Neutral Brown Live Safety amp Setup Section S 13 GGFV6 amp 9 Parts amp Service Manual REV 1 8 2014 ALL Equipment P N 1239503 SECTION VII CONSUMER SAFETY WARNING VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS APPLIED AND MAY RESULT IN SERIOUS INJURY OR DEATH GENERAL There have been incidents including fatalities when vending machines have been vandalized by being pulled over in an attempt to obtain free product or money To warn of the danger involved in tipping shaking or rocking the vending machine a decal has been designed to be affixed to vending machines One such decal is applied on the vending machine SandenVendo America Inc will supply sufficient decals to be placed on all machines on request If you have any questions contact the Technical Services Department of the SandenVendo America Inc office in your area THE FOL
70. tcher will move up along the hinge side of the machine then towards the right and diagonally back to the original position to confirm the shelf locations The catcher will rotate 90 degrees anti clockwise to return to the Ready to Vend Position Recovery Process This process is activated anytime there is a physical obstruction during the catcher or elevator movement The vendor will initiate the initialization process on any motor jam The vendor retries 5 times before terminating the recovery process If the vendor fails to recover during its 5 retries the machine is out of order GGFV Troubleshooting Section T 3 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 The trouble shooting section contains Error Codes and General Machine Troubleshooting Elevator Trouble Shooting Guide ERROR TYPE DESCRIPTION OF ERROR CODE ROOT CAUSE CHECKING METHOD CORRECTIVE ACTION Check for any interference blocking the flap Remove any interference XY Failure Display reads Now dispensing The flap is not fully closed Make sure the flap pivot is not tight and preventing the Loosen the flap screw the XY rail does not move flap from closing Check for the LED Hopper light harness connector is not Wire tethe in the way of flap close Ra moves toca location The counter weight is Turn off the power HUE dragging along the side Run the XY Rail up and down to se
71. the appropriate parts and service manual for replacement parts and maintenance instructions If questions arise contact the Technical Services Department of the SandenVendo America Inc office in your area When servicing the vending machine always reassemble all components to their original location and position Maintain the correct routing for tubing electrical wiring etc Replace all clamps brackets and guides to their original locations Replace all tubing sleeving insulating material and protective covers to their original condition VENDO EQUIPMENT HAS BEEN PROVIDED WITH APPROPRIATE PROTECTIVE DEVICES TO PROTECT AGAINST THE POSSIBILITY OF OVERHEATING AND FIRE AS A RESULT OF EQUIPMENT OR COMPONENT FAILURES SUBSTITUTION MODIFICATION OR BYPASSING OF SUCH PROTECTIVE DEVICES CAN CREATE DANGEROUS CONDITIONS PROTECTIVE CIRCUITS SHOULD NEVER BE BYPASSED AND FAILED PROTECTIVE DEVICES MUST BE REPLACED ONLY WITH FACTORY AUTHORIZED PARTS A Service Cord Replacement SandenVendo America Inc vending machines are furnished with unique power supply cords If replacement becomes necessary consult the appropriate parts and service manual and order the correct replacement cord for the model of vending machine in question Do not use substitute replacement cords Only authorized service personnel with appropriate training should replace the vending machine service cord If a question should arise concerning which service cord to order con
72. tive than one hour sticking or miswired Ram Error Ram check sum for service mode No test available If error shows up frequently replace the control board settings stored in nonvolatile memory has been corrupted AC Low AC voltage to the controller is less Check for low voltage at the wall outlet at unit Contact a qualified electrician than 20Vrms for more than 30 start up seconds Scale Scaling Factor error one of the credit Check the connections of changer harness Make corrections to harness or replace the changer if necessary Inlet Sensor peripherals has introduced a scaling factor that is not compatible with the current configuration Machine s coin inlet sensor is blocked for more than 1 minute make sure changer is plugged in and working Check changer harnessing for cut pinched or crimped wires Replace harnesses or changer Escrow Return Mech 3 successive coins are detected at the inlet but do not make it into the changer in 10 seconds Check inlet for blockage If nothing is found check changer harnessing for cut pinched or crimped wires Clear blockage or replace harness or changer Flap Open Flap Swt Flap Opened before vending The Vending mechanism will not work if the flap is open before vending Check to make sure the flap is closed Check to make sure there is no obstruction during flap open close eg Wiring for hopper optics Flap Switch Malfunction Check to make s
73. ual REV A 01 2015 Equipment P N 1243527 AIR DUCT K _ N ITEM NO DESCRIPTION QTY PART NO 1 ASY AIR SHROUD 1 1227556 2 PNT AIR SHROUD LOWER 1 1227823 3 PNT FAN MOTOR BRACKET 1 1229168 4 24VDC 4 7 SQX 1 2 1223922 5 PNT AIR DIFFUSER 1 1227832 6 PNT FAN DEFLECTOR 1 1229133 7 ASSY EVAPORATOR COVER TEMP SENSOR 1 1243969 8 PNT EVAP DUCT 1 1229176 9 ASY TEMP SENSOR 1 1124254 GGFV Cabinet P 4 GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1243527 REFRIGERATION UNIT Drawing Reference Only ITEM NO DESCRIPTION QTY PART NO 1 RFG 115v 60Hz R134 a 1 1227583 2 RFG 115v 60 Hz CO2 1 1244647 GGFV Cabinet P 5 Equipment P N 1243535 TRAY PARTS SECTION GGFV Parts amp Service Manual REV A 01 2015 Equipment P N 1243535 TRAY COMPONENTS ITEM NO DESCRIPTION QTY PART NO 1 TRAY ASSEMBLY 1 1221409 2 KIT PRODUCT PUSHER SET OF 6 1 1243705 3 KIT PRODUCT GATE SET OF 6 1 1243683 4 STIFFENER TRAY COLUMN 1 1243365 Tray Components P 2 Return Procedure and Troubleshooting REV 1 2015 ALL Equipment P N 1243454 FV TROUBLESHOOTING SECTION GGFV Troubleshooting Section T 1 GGFV Return Procedure Troubleshooting REV 1 2015 ALL Equipment P N 1243454 PARTS RETURN PROCEDURES
74. ure the flap switch is connected Connect flap switch if it is disconnected Check the flap hinge Confirm the flap is closed Door Switch Mismatch The VMC and DMC door signal did not match Door Switch faulty or mis wired Check wiring diagram for correct wiring Reset Error Re connect the connectors in right orientation Replace door switch if necessary Door Opened Movement The door was opened while the elevator was in motion This is a flag to indicate that the door was opened during movement Reset the error Code GGFV Troubleshooting Section T 14
75. ve for all columns on Shelf 1 Press Button 1 to exit once all columns on Shelf 1 have been priced Advance on Button 2 Shelf 2 Price columns as indicated above for Shelves 2 through 7 10 Exit on Button 1 twice to return to Set Price Configuration To change individual options for Configuration Settings enter the option on Button 4 Re enter on Button 4 On or Off will be flashing Advance to On or Off on Button 2 and save the change on Button 4 Program each Configuration Option in this manner Configuration Options are detailed below Multi Price On Selections may be programmed individually Off Single Price based on price of Selection 1 Timing Features On Access to Clock Settings and associated modes Off Access is denied Door Summary On Sales Cash and Errors are displayed when outer door is opened Off Sales and Cash are not displayed error summary will be MIS Auto Reset On Pressing the Door Switch will reset individual selection data back to 0 Off Sales and Cash Data will not be reset by the Door Switch Consumer Overpay On Money will be accepted when the Correct Change Light is on and there is insufficient coin in the coin tubes Off Exact change only required to make a vend Save Credit Timer On Credit established will display for 5 minutes only Off Credit established will remain until a vend is made or the coin return is pressed Force Vend On The
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