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Sun Blade X6270 Server Module Service Manual

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1. 6 Perform one of the following m If you are replacing an existing REM you are done m If you are adding a REM to a system without a REM continue performing the remaining steps in this procedure Sun Blade X6270 Server Module Service Manual July 2009 3 6 6 Caution The following steps will remove all data from the system Back up your data to an external site before proceeding 7 Optional If you want to switch your drives from SATA to SAS or from SAS to SATA you should replace the drives at this time For details see Replacing or Adding a Hard Disk Drive on page 3 11 8 Install the cover on the server For instructions see Install Cover on Server on page 3 7 9 Unless you have preloaded software on the SAS SAT HDDs or SSDs your server will not have an operating system or any data You will need to restore your data from backups and install the operating system m To install the Solaris Operating System or Linux Operating System see the Sun Blade X6270 Server Module Linux VMware Solaris Operating System Installation Guide 820 6176 m To install the Windows Operating System see the Sun Blade X6270 Server Module Windows Operating System Installation Guide 820 6177 Replacing the REM Battery The REM battery used with board model 4620A should be replaced when indicated in the Sun StorageTek RAID Manager Software User s Guide 820 1177 Caution Follow the instructions
2. FIGURE 1 3 Sun Blade X6270 Server Module Replaceable Component Locations Figure Legend Replaceable Server Components 1 System battery Fabric Expansion Module FEM optional component Midplane connector Ae N Raid Expansion Module REM optional component Chapter 1 Sun Blade X6270 Hardware and Software Features 1 7 1 8 Figure Legend Replaceable Server Components Continued 5 Compact Flash Module optional component The Compact Flash Module is shown in FIGURE 1 3 under the REM 6a DIMMs optional components The DIMMs in FIGURE 1 3 are shown populated in DIMM slots 2 5 8 for each CPU Note Processor chip contains memory controller Do not attempt to populate DIMMs sockets next to unpopulated empty CPU sockets 6b DIMM filler panels DIMM filler panels shown populated in DIMM slots 0 1 3 4 6 and 7 Note The DIMM filler panels should remain in unpopulated DIMM slots until the DIMM filler panel can be replaced with a DIMM Otherwise you may experience a reduction in system performance 7 CPU heatsinks up to two CPUs may be installed The minimum CPU configuration shipped includes one CPU with a heatsink An air baffle is shipped to cover the empty CPU socket not shown in FIGURE 1 3 Additional CPUs may be ordered Note In the example shown in FIGURE 1 3 the CPUs are installed under the two heatsinks 8 REM battery optional component 9 Storage devices hard disk drives or soli
3. Note You cannot use an SSH or a remote KVMS session to access the Preboot Menu remotely Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 7 4 8 Y Access to the Preboot Menu 1 Ensure that the requirements in Prerequisites for Accessing the Preboot Menu on page on page 4 7 are met 2 Reset ILOM For example m From the server SP ILOM enter the command gt reset SP m From the CMM ILOM enter the command gt reset CH BLn SP Where n is the slot number of the node m Temporarily remove power from the server module by partially removing it from its slot then reseating it ILOM reboots and messages begin scrolling on the screen 3 To interrupt the ILOM boot process perform one of the following actions when the SP is resetting m Press and hold the Locate button on the server module front panel until the Preboot Menu appears Or m Type in xyzzy when you see the message Booting linux in n seconds Note You cannot interrupt the ILOM boot process by typing xyzzy until you have configured the settings as described in Edit Preboot Menu for Remote Serial Access on page on page 4 9 The ILOM Preboot Menu appears Booting linux in 10 seconds ILOM Pre boot Menu Type h and Enter for a list of commands or Enter for command line key bindings Type h cmd for summary of cmd command Warning SP will warm reset after 300 seconds of idle time S
4. Sun Blade X6270 Server Module Service Manual July 2009 SAdvancedy N Configuration Enter channel number for SET LAN Config Command Proper value below 16 Enter Update FI General Help CTRL from remote F10 Save and Ex CTRL S from remote kbd ESC Exit 2 2 3 5 Configuring Option ROM Settings in BIOS The BIOS Option ROM is 128 kbytes Of these 128 kbytes approximately 80 kbytes are used by the VGA controller the disk controller and the network interface card Approximately 48 kbytes remain for the Option ROM V Enable or Disable Option ROM Settings 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 2 In the BIOS Setup Utility menus use the arrow keys or Tab key to navigate to the Boot menu The Boot menu appears 3 In the Boot menu highlight the Option ROM setting and then press Enter s ian E NETO Option ROM Enabled This Option enables NET1 Option ROM Enabled xecution of the E Slot 0 Option ROM Enabled onboard network t 1 Option ROM Enabled controllers Optional ion Module Enabled ROMs for legacy ion Module 0 mi 3 support The onboard Fabric nsion Module 1 network d ces are not bootable with this disabled 4 In the Boot menu listing the Option ROM settings highlight the applicable Option ROM setting to modify then press Enter A tab appears listing the available settings 5 In the tab do on
5. BIOS Advanced Menu USB Configuration on page B 9 B 2 Sun Blade X6270 Server Module Service Manual July 2009 B 2 0 1 BIOS Advanced Menu Main BIOS SETUP UTILITY Advanced Settings Configure CPU WARNING Setting wrong values in below sections may cause em to malfunction CPU Configuration On board SATA Configuration ACPI Configuration Event Log Configuration IPMI Configu ion Intel UT d nfiguration MPS Configuration s Configuration e ct Screen Tr d Computing TL elect Item USB Configuration Enter Go to Sub Screen F1 General Help CTRL Q from remo kbd F10 e and Exit CTRL S om remote kbd Exit v02 61 C Copuriaht 1985 2006 American Megatrends Inc B 2 0 2 BIOS Advanced Menu CPU Configuration Configure advanced CPU settings c UP platforms ve it enabled Manufacturer Intel or DP MP e x E5520 B 2 2 it may use to tune y to the ific application Ratio Status gt d Min 12 Ratio Actual Value 17 CPU Power TDP Limit 80 Watts e Select Screen Hardware Prefetcher Enabled TI Select Item fid jacent Cache Line Prefetch Enabled ce Change Option Intel R Virtualization Tech Enabled F1 General Help Execute Disable Bit Ca ility Enabled CTRL Q from remote kbd Intel R HT Technol Enabled F10 Save and Exit fictive Processor Cores A11 CTRL S from remote kbd Intel R SpeedStep tm tech Enabled SC Exit v02 61 C Cop
6. For more information see a Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 a Remove Server Module From Chassis on page 3 5 Caution Do not operate the system with empty slots Always insert a filler panel into an empty slot If you continue to operate your system with an empty server module slot the operating performance for your system could decline b Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 Chapter 3 Maintaining the Sun Blade X6270 Server 3 35 c Remove all replaceable components from the motherboard and place them on an antistatic surface See FIGURE 3 18 For instructions see a Replacing or Upgrading Memory Modules DIMMs on page 3 18 a Replacing or Upgrading the CPU on page 3 31 a Replacing or Adding a Hard Disk Drive on page 3 11 Caution You must return each HDD to the bay from which it was removed Use an adhesive note or another method to temporarily label the HDDs after you remove them a Adding or Replacing a RAID Expansion Module on page 3 25 a Replacing the REM Battery on page 3 27 a Adding or Replacing a Fabric Expansion Module on page 3 29 Note The server module enclosure the motherboard and hard drive backplanes are all part of the motherboard FRU FIGURE 3 18 Remove Replaceable Components from Motherboard The motherboard enclosure
7. Ground DSR RTS CTS RI U 2 S 1 2 3 4 5 6 7 8 USB Signal USB1 VCC USB1 DN USB1 DP USB1 Ground USB2 VCC USB2 DN USB2 DP USB2 Ground VGA Signal Red Green Blue Not used Ground Ground Ground Ground 5V Ground Ground Data H_Sync V Sync Clock C 4 Sun Blade X6270 Server Module Service Manual July 2009 CE SAS SATA Connectors The Serial Attached SCSI SAS Serial Advanced Technology Attachment SATA connector pins and their corresponding descriptions are shown in the figure and table in this section FIGURE C 3 SAS SATA Connector S8 a S1 S7 P1 P15 S14 TABLE C 1 SAS SATA Connector Pins Segment Pin Number Pin Name Description Signal S1 Gnd Second mate ground Se 52 TX Positive side of transmit to hard drive 53 TX Negative side of transmit to hard drive S4 Gnd Second mate ground S5 RX Negative side of receive from hard drive S6 RX Positive side of receive from hard drive S7 Gnd Second mate ground Backside S8 Gnd Second mate ground a S9 Not used S10 Not used S11 Gnd Second mate ground S12 Not used S13 Not used S14 Gnd Second mate ground Appendix C Connector Pinouts C 5 C 6 TABLE C 1 SAS SATA Connector Pins Continued Segment Pin Number Pin Name Description Power P1 3 3 V Not used en P2 3 3 V Not used P3 3 3 V Not used P4 Gnd First mate ground P5 Gnd Second mate ground P6 Gnd Second mate ground P7 5 0 V Pre charge second
8. Remove Server Module From Chassis on page on page 3 5 Remove the top cover from the server See Section 3 4 2 Remove or Install Server Cover on page 3 7 Remove the jumper from J602 Replace the top cover Return the server module into the chassis Power on the server See Section 2 1 1 Power On the Server Module on page 2 2 Sun Blade X6270 Server Module Service Manual July 2009 4 2 4 3 Restore the SP Firmware Image Using the Preboot Menu To restore the SP firmware image using the Preboot Menu follow these steps 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page on page 4 6 2 At the Preboot gt prompt type Caution The use of the net flash command is reserved for use by Sun service personnel only net flash Paddress path name flash where IPaddress is the IP address of a TFTP server a path is the path to the file relative to tftpboot m name is the first part of the lash file filename For example Preboot gt net flash 10 8 173 25 images system rom flash After a series of messages the Preboot Menu prompt appears Preboot gt 3 At the Preboot gt prompt type the reset command to restart the SP For example Preboot gt reset The Preboot Menu exits and ILOM restarts Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 19 4 2 5 Preboot Menu Command Summary TABLE 4 4 identifies the Preboot Menu command
9. Values for serial_is_host are 0 1 Set serial_is_host 0 Values for bootdelay are 1 3 10 30 Set bootdelay 30 10 Set bootdelay 10 Values for bootretry are 1 30 300 3000 Set bootretry lt not set gt Values for preferred are 0 douk Set preferred not set gt Values for preserve conf are yes 1 no Set preserve conf yes Values for preserve users are yes no Set preserve users no Values for preserve password are yes no Set preserve password yes Values for check physical presence are yes no Set check physical presence no no Set check physical presence no Sun Blade X6270 Server Module Service Manual July 2009 Enter y es to commit changes no y Summary Changed 2 settings Preboot gt Edit Mode Settings in Preboot Menu In addition to changing the settings required in the Preboot Menu to enable remote access you can also change other edit mode settings in the Preboot Menu For a list of these settings see TABLE 4 3 TABLE 4 3 Edit Mode Preboot Menu Command Settings Setting baudrate serial_is_host bootdelay bootretry preferred preserve_conf preserve_users preserve_ password check_physical _presence Description Sets the baudrate of the serial port Selections include 9600 19200 38400 57600 and 115200 If this is set to 0 the serial port connects to the ILOM If this is set to 1 the
10. ESC Exit v02 61 C Copyright 1985 2006 American Megatrends Inc B 2 0 8 BIOS Advanced Menu LAN Configuration BIOS SETUP UTILITY LAN Configuration Channel Number 01 IP ignment Static Current IP addr in BNC 010 008 187 077 Current MAC add in BMC 00 14 4F CA 5 Current Subnet Mask in BMC Current Gateway in B Current Active Management Port Refresh IP Address 910 Subnet Mask 255 AJI Default Gateway 010 008 187 Active Management Port NET MGT Commit Enter channel number for ST LAN Config Command Proper value below 16 Select Screen TL Select Item Enter Update FI General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 7 B 2 0 9 BIOS Advanced Menu MPS Configuration BIOS SETUP UTILITY MPS Configuration Select MPS Revision MPS Revision e Select Screen TL ct Item Change Option F1 General Help RL Q from remote kbd ave and Exit from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc B 2 0 10 BIOS Advanced Menu Remote Access Configuration BIOS SETUP UTILITY Configure Remote Ac type and parameters Remote Access Enabled Serial port number COM1 Base Address IRQ 3F8h 4 Serial Port Mode 09600 8 n 11 Flou Control Redirection After BIOS POST Terminal Type SI UT UTF8 Combo Ke
11. If you have an InfiniBand NEM the Net 0 interfaces only are used 2 12 Sun Blade X6270 Server Module Service Manual July 2009 FIGURE 2 2 Sun Blade X6270 Server Module Ethernet Port Naming BIOS Solaris 10 Red Hat Linux SUSE Linux Windows 2003 2008 2 2 1 6 Ethernet Port Booting Priority The order in which the BIOS detects the Ethernet ports during bootup and the corresponding drivers that control those ports are listed below 1 NET 0 INTEL NIC 0 2 NET 1 INTEL NIC 1 2 2 2 BIOS Setup Utility Menus TABLE 2 3 provides descriptions for the seven top level BIOS setup menus TABLE 2 3 BIOS Setup Menus Summary Menu Description Main General system information Advanced Configuration interface for the CPUs SATA ACPI Event Log IPMI MPS Remote Access and USB PCI Plug and Play PnP devices can be configured by the BIOS default or by the operating system if applicable Boot Configure the boot device priority CD DVD removables hard disks solid state disks networks Security Install or change the user and supervisor passwords Chipset Configuration options for the NorthBridge and SouthBridge devices Note that the Memory Chipkill option is enabled by default Enabling Chipkill improves system reliability but degrades system performance under specific applications Exit Save or discard changes Chapter 2 Powering On and Configuring BIOS Settings 2 13 FIGURE 2 3 identifies the sub menus that
12. P N 530 3934 Option 4621A This cable provides a VGA connector DB 9 serial connector RJ 45 serial connector and one dual USB connector Note The RJ 45 serial connector on the 4 Cable Dongle Option 4621A is not functional on the Sun Blade Sun Blade X6270 Server Module To establish a local serial connection with the Sun Blade X6270 Server Module you should use the RJ 45 serial connector available on the 3 Cable Dongle Option 4622A or the DB 9 serial connector on the 4 Cable Dongle Note The 3 Cable Dongle II is typically provided with each Sun Blade 6000 or 6048 Chassis System Additional cables may be ordered FIGURE 1 2 illustrates how to attach the 3 Cable Dongle to the Sun Blade X6270 Server Module universal connection port UCP Chapter 1 Sun Blade X6270 Hardware and Software Features 1 5 FIGURE 1 2 Server Front Panel I O Connection Using 3 Cable Dongle Figure Legend 3 Cable Dongle Connectors 1 Dual USB 2 0 connectors 2 RJ 45 Serial port connector 3 VGA video connector Caution The dongle cable should be used only for configuration and service purposes It should be disconnected from the server module when the configuration or servicing operation is completed 1 6 Sun Blade X6270 Server Module Service Manual July 2009 1 4 Replaceable Server Components FIGURE 1 3 identifies the replaceable component locations on the Sun Blade X6270 Server Module with the top cover removed
13. hard disk drive 3 11 heatsink 3 31 motherboard 3 35 RAID Expansion Module REM battery replacement 3 27 RAID Expansion Module REM board replacement 3 25 root password resetting 4 12 S safety guidelines ix Security Menu BIOS screen 2 13 serial connection to I LOM restoring 4 13 serial port connector 1 6 server features list 1 2 shutting down the server 2 3 SP firmware restoring 4 15 special considerations BIOS 2 6 specifications system A 1 summary of features 1 2 system specifications A 1 T thermal grease application 3 34 tools required 3 2 troubleshooting overview 4 2 U USB device connection 1 6 Index 2 Sun Blade X6270 Server Module Service Manual July 2009
14. 3 3 shows the locations of the replaceable Sun Blade X6270 Server Module components that are documented in this chapter FIGURE 3 3 Sun Blade X6270 Server Module Replaceable Component Locations Figure Legend Replaceable Server Components System battery Fabric Expansion Module FEM optional component Midplane connector A U N Raid Expansion Module REM optional component 3 8 Sun Blade X6270 Server Module Service Manual July 2009 Figure Legend Replaceable Server Components Continued 5 Compact Flash Module optional component The Compact Flash Module under the REM 6a DIMMs optional components The DIMMs are shown populated in DIMM slots 2 5 8 for each CPU Processor chip contains memory controller Do not attempt to populate DIMMs sockets next to unpopulated empty CPU sockets 6b DIMM filler panels DIMM filler panels shown populated in DIMM slots 0 1 3 4 6 amp 7 The DIMM filler panels should remain in unpopulated DIMM slots until the DIMM filler panel can be replaced with a DIMM Otherwise you may experience a reduction in system performance 7 CPU heatsinks up to two CPUs may be installed The minimum CPU configuration shipped includes one CPU with a heatsink An air baffle is shipped to cover the empty CPU socket not shown in FIGURE 3 3 Additional CPUs may be ordered In the example shown in FIGURE 3 3 the CPUs are installed under the two heatsinks REM battery optional components Stor
15. 4 0 3 BIOS Boot Menu Boot Device Priority BIOS SETUP UTILITY Boot Device Priority D HDD PO FUJITSU MHY2200BSSUN200G 074 2 DD 3 XE TBA t 1FO A device enclosed in 4 z IBA GE 00 4 has been 5 y F1 IBA GE Slot ODO1 v12301 disabled in the 6 5 Slot0 FO IBA GE Slot ODOO v12301 corresponding type menu Select Screen TL Select Item Change Option FI General Help CTRL Q from remote kbd F10 Save and Exit S from remote kbd Exit v02 61 Copyright 1985 2006 American Megatrends Inc B 4 0 4 BIOS Boot Menu Option ROM Boot NETO Option ROM Enabled This Option enables NET1 Option ROM Enabled execution of the PCI E Slot 0 Option ROM Enabled onboard network PCI E Slot 1 Option ROM Enabled controll Optional RAID Expansion Module Enabled ROMs for legacy Fabric E sion Module 0 Enabled support The onboard Fabric Expansion Module 1 Enabled network devices are not bootable with this disabled a Select Screen FI General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit v02 61 C Copyright 1985 2006 American Megatrends Inc B 12 Sun Blade X6270 Server Module Service Manual July 2009 B 4 0 5 BIOS Boot Menu Wake On LAN NETO Wake On LAN NET1 Wake On LAN Enabled Enabled Disabled Enabled Select Screen TL Select Item Change Option F1 General Help CTRL Q from remote kbd F10 ave and Exit TRL S from remot
16. Accessing the Preboot Menu 4 6 v Access to the Preboot Menu 8 v Edit Preboot Menu for Remote Serial Access 9 4 2 2 Restoring the Factory Default ILOM Root Password 4 12 v Restore ILOM Root Password to Factory Default Using the Preboot Menu 12 Contents v 4 2 3 Restoring ILOM Access to the Serial Console 4 13 v Restore Access to the Serial Console Using the Preboot Menu 13 4 24 Restoring the SP Firmware Image 4 15 4 2 4 1 4 2 4 2 4 2 4 3 Prerequisites for Restoring SP Firmware Using the Preboot Menu 4 16 Special Recovery Considerations for Systems Running ILOM Firmware 2 0 2 x or Later 4 16 Restore the SP Firmware Image Using the Preboot Menu 4 19 4 2 5 Preboot Menu Command Summary 4 20 A Server Module Specifications A 1 A 1 Physical Specifications A 2 A 2 Electrical Specifications A 2 A 3 Environmental Requirements A 3 B BIOS Setup Utility Menus B 1 B 1 BIOS Main Menu Selections B 2 B 2 BIOS Advanced Menu Selections B 2 B 2 0 1 B 2 0 2 B 2 0 3 B 2 0 4 B 2 0 5 B 2 0 6 B 2 0 7 B 2 0 8 B 2 0 9 B 2 0 10 BIOS Advanced Menu Main B 3 BIOS Advanced Menu CPU Configuration B 3 BIOS Advanced Menu On board SATA Configuration B 4 BIOS Advanced Menu ACPI Configuration B 4 BIOS Advanced Menu Event Logging Details B 5 BIOS Advanced Menu IPMI Configuration B 6 BIOS Advanced Intel VT d Configuration B 7 BIOS Advanced Menu LAN Configuration B 7 BIOS Advanced Menu MPS Configuration B 8 BIO
17. Fabric Expansion Module FEM board replacement 3 29 fault indicator button CPU 3 32 DIMMs 3 23 feature summary 1 2 firmware image recovering using preboot menu 4 15 front panel attaching the dongle cable 1 5 figure 1 4 front panel LEDs and buttons 1 4 Index 1 H hard disk drive 3 11 hard disk drive replacement 3 11 heatsink replacement 3 31 l ILOM root password 4 12 serial connection 4 13 ILOM defaults restoring overview 4 6 restoring password 4 12 restoring serial console connection 4 13 ILOM firmware recovering using preboot menu 4 15 Integrated Lights Out Manager ILOM power off server 2 3 M main cover removal 3 7 Main Menu BIOS screen 2 13 memory See DIMMs motherboard component locations 1 7 3 8 replacement 3 35 O overview figure 1 7 3 8 P PCIPnP Menu BIOS screen 2 13 pinouts 3 cable dongle C 2 4 cable dongle C 3 Compact Flash C 9 SAS diskplane C 7 SAS power connector C 8 SAS SAT connectors C 5 powering off the server 2 3 Preboot Menu access overview 4 6 access prerequisites 4 7 access procedure 4 8 edit 4 9 menu commands 4 20 preboot menu using to recover ILOM firmware 4 15 R RAID Expansion Module REM battery replacement 3 27 board replacement 3 25 recovering ILOM firmware using preboot menu 4 15 replaceable component locations 3 8 replacement procedures battery 3 15 CPU 3 31 DIMMs Fabric Expansion Module FEM board replacement 3 29
18. HTML Guide when installing a Windows or Linux operating system Sun Blade X6270 Server Information and procedures 820 6178 PDF Module Service Manual for maintaining and HTML upgrading the server module x64 Servers Utilities Reference Information for using 820 1120 PDF Manual applications and utilities HTML common to x64 servers and server modules Sun x64 Servers Diagnostics Information about how to use 820 6750 PDF Guide the diagnostic software tools HTML provided with x64 servers Sun Blade X6270 Server Module Service Manual July 2009 Title Content Part Number Format Sun Integrated Lights Out These documents coverILOM 820 5523 PDF Manager 3 0 document features and tasks that are 820 6410 HTML collection common p A 820 6411 server modules that suppor ILOM 3 0 820 6412 820 6413 Sun Integrated Lights Out ILOM features and tasks that 820 1188 PDF Manager 2 0 User s Guide are common to servers and HTML server modules that support ILOM Sun Integrated Lights Out ILOM information that is 820 6180 PDF Manager ILOM Supplement specific to the server module HTML for Sun Blade X6270 Server Module Important Safety Information Multilingual hardware safety 816 7190 Print for Sun Hardware Systems and compliance information for all Sun hardware systems Translated versions of some of these documents are available at the web site described above in French Simplified Chinese and Japanese English documentation
19. can assign an IP address for the server SP from the BIOS Setup Utility on the IPMI LAN configuration menu Alternatively you can also specify the LAN settings for the SP using ILOM For instructions for setting the IP address in ILOM see the Sun Integrated Lights Out Manager 2 0 User s Guide To set the IP address in the BIOS Setup Utility use the menus to navigate to the LAN configuration setting as follows Advanced gt IPMI Configuration gt LAN Configuration See FIGURE 2 3 for menu navigation tree Chapter 2 Powering On and Configuring BIOS Settings 2 19 2 20 V Configure LAN Settings for SP 1 LA Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 In the BIOS Setup Utility menus use the arrow keys or Tab key to navigate to the Advanced menu In the Advanced menu select IPMI Configuration In the IPMI Configuration menu select LAN Confutation In the LAN Configuration settings dialog use the arrow keys to select and specify the appropriate LAN configuration settings BIOS SETUP UTILITY Channel Number 01 IP Assignment Curren Current Active Mi Static 010 008 187 077 adress G 00 14 4F CA 58 66 Hask in BMC 255 25 JO Gateway in BMC agement Port Refresh IP Address 010 008 187 077 Subnet Mask Default Gateway fictive Management Port 1001 4 NET MGT Commit 6 Press F10 to save the changes and exit
20. chassis the lever will start to rise gently slide the filler panel toward 4 Close the release lever until it locks the filler you panel in place Memory Module 1 Locate the memory module filler panel 1 Locate the vacant memory module slot on the to be removed from the motherboard motherboard 2 Simultaneously press down on both 2 Ensure that ejector levers at both ends of the ejector levers at the ends of the memory module slot are in a fully opened memory module slot position 3 Lift the filler panel straight up to 3 Align the memory module filler panel with remove it from the memory module with the empty slot then gently press the filler socket panel into slot until both ejector levers close locking the filler panel in place Chapter 3 Maintaining the Sun Blade X6270 Server 3 3 TABLE 3 1 Filler Panel Replacement Procedures Continued Filler Panel Module Remove Procedure Install Procedure Storage Drive Module Hard disk drive or solid state drive CPU Air Baffle over empty CPU socket 1 Locate the disk drive filler panel to be removed from the server 2 To unlatch the disk drive filler panel press the release lever button then tilt the lever up into the fully opened position 3 To remove the filler panel from the slot hold the opened release lever and gently slide the filler panel toward you 1 Use an Allen wrench 4 mm to loosen the two mounting screws 2 Gently pull up
21. empty slots Always insert a filler panel into an empty slot to reduce the possibility of system shut down Remove Server Module From Chassis To replace components for the Sun Blade X6270 Server Module with the exception of the hard disk drives you need to remove the server module from the chassis Note If you are only replacing the hard disk drives in the server you can skip this section and go to Replacing or Adding a Hard Disk Drive on page 3 11 Caution Before handling internal components of the server module attach an electrostatic discharge ESD wrist strap to the grounding post that is built into the rear of the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity 1 Power off the server and verify that the server is ready to be removed from chassis For instructions see Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 2 Perform the following steps to remove the server from the chassis See FIGURE 3 1 a To open the ejector levers on the server 1 press the green ejector button at the top and bottom to unlatch the server from chassis then 2 swing out the top and bottom levers b To slide the server from the chassis 1 hold the opened ejector levers and pull the ejector levers toward you then 2 grasp the server with both hands and slide it toward you away from the chassis Chapt
22. identifies the front panel buttons and indicators on the server FIGURE 1 1 Sun Blade X6270 Server Module Front Panel 1 Figure Legend Sun Blade X6270 Server Module Front Panel LEDs and Buttons Server Locate LED Server Ready to Remove LED Server Service Action Required LED Server OK Power LED Server Power Button oar OND Non Maskable Interrupt NMI dump button Service Only 1 4 Sun Blade X6270 Server Module Service Manual July 2009 Figure Legend Sun Blade X6270 Server Module Front Panel LEDs and Buttons Continued 7 Universal connection port UCP 8 Storage device hard disk drive or solid state drive OK Power LED 9 Storage device Service Action Required LED 10 Storage device Ready to Remove LED Caution Do not use the NMI button unless you are instructed to do so by authorized Sun Service personnel The NMI button sends an NMI dump request to the CPUs which is used by Sun Field Service for debugging activities at the request of Sun Service personnel 1 3 Attaching Devices To the Server Your system chassis is shipped with a dongle cable that enables you to connect communication devices directly to the front panel of the Sun Blade X6270 Server Module The Sun Blade X6270 Server Module supports one of two types of dongle cables m 3 Cable Dongle II P N 530 3936 Option 4622A This cable provides a VGA connector RJ 45 serial connector and one dual USB connector m 4 Cable Dongle
23. is a registered trademark of Adobe Systems Incorporated Use of any spare or replacement CPUs is limited to repair or one for one replacement of CPUs in products exported in compliance with U S export laws Use of CPUs as product upgrades unless authorized by the U S Government is strictly prohibited DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc d tient les droits de propri t intellectuels relatifs la technologie incorpor e dans le produit qui est d crit dans ce document En particulier et ce sans limitation ces droits de propri t intellectuelle peuvent inclure un ou plus des brevets am ricains list s l adresse http www sun com patents et un ou les brevets suppl mentaires ou les applications de brevet en attente aux Etats Unis et dans les autres pays Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le lo
24. is prepared for service 3 36 Sun Blade X6270 Server Module Service Manual July 2009 2 To return the motherboard enclosure to service follow these steps a Reinstall the replaceable components on the motherboard For instructions for reinstalling the replaceable components see the procedures referenced in Step 1c of this procedure or see the procedures in the Install Server Module Options chapter in the Sun Blade X6270 Server Module Installation Guide Caution If the HDDs contain RAID volumes you should return each HDD to the bay from which it was removed The RAID volumes will remain on the drives as long as the REM was not physically changed in this procedure b Install the server cover For instructions see Remove or Install Server Cover on page 3 7 c Install the server module into a powered on chassis For instructions see Install Server Module Into A Powered On Chassis in the Sun Blade X6270 Server Module Installation Guide d Power on the server For instructions see Power On the Server Module on page 2 2 Chapter 3 Maintaining the Sun Blade X6270 Server 3 37 3 38 Sun Blade X6270 Server Module Service Manual July 2009 CHAPTER 4 Troubleshooting the Server and Restoring ILOM Defaults This chapter introduces the diagnostic tools you can use to troubleshoot or monitor the performance of your server It also includes information about how to restore the SP password a
25. mate P8 5 0 V P9 5 0 V P10 Gnd Second mate ground P11 Reserved Should be grounded P12 Gnd First mate ground P13 12 0 V Pre charge second mate P14 12 0 V P15 12 0 V Sun Blade X6270 Server Module Service Manual July 2009 C 4 SAS Diskplane The SAS diskplane connector pins and their corresponding descriptions are shown in the following table TABLE C 2 SAS Disk Backplane Signal Connector Pins Pin Number Signal Name 1 4 7 GND 2 3 TX TX 5 6 RX RX Appendix C Connector Pinouts C 7 C 5 SAS Power LED Connector The SAS power LED connector pins and their corresponding descriptions are shown in the figure and table in this section FIGURE C 4 SAS Power LED Connector 10 m 6 e 0 oo onun 5 1 TABLE C 3 SAS Power LED Connector Pins Pin Number Signal Name m DISK1_FAULT_LED_L DISK1_RDY2RM_L DISK1_PRSNT_L 12V GND DISKO FAULT LED L DISKO RDY2RM L DISKO PRSNT L GND o ON Aa oO FF Q N ray 5V C 8 Sun Blade X6270 Server Module Service Manual July 2009 C 6 Compact Flash The Compact Flash connector pins and their corresponding descriptions are shown in the figure and table in this section FIGURE C 5 Compact Flash Connector 25 20 15 10 5 A 50 45 40 35 30 26 TABLE C 4 Compact Flash Connector Pins Signal Name Pin Pin Signal Name GND 1 26 PRSNT N D03 2 27 D11 D04 3 28 D12 D05 4 29 D13 D06 5 30 D14 D07 6 31 D15 CSI L 7 32 C
26. numbers menu information and menu selections are subject to change over the life of the product m Section B 1 BIOS Main Menu Selections on page B 2 m Section B 2 BIOS Advanced Menu Selections on page B 2 m Section B 3 BIOS PCI Menu Selections on page B 10 m Section B 4 BIOS Boot Menu on page B 10 m Section B 5 BIOS Security Menu on page B 14 m Section B 6 BIOS Chipset Menu Settings on page B 14 m Section B 7 BIOS Exit Menu on page B 17 B 1 B 1 BIOS Main Menu Selections System Time Sustem Date Number Information B 2 BIOS Advanced Menu Selections Refer to the following sections to view the BIOS Advanced menu selections Section B 2 0 1 BIOS Advanced Menu Main on page B 3 Section B 2 0 2 BIOS Advanced Menu CPU Configuration on page B 3 Section B 2 0 3 BIOS Advanced Menu On board SATA Configuration on page B 4 Section B 2 0 4 BIOS Advanced Menu ACPI Configuration on page B 4 Section B 2 0 5 BIOS Advanced Menu Event Logging Details on page B 5 Section B 2 0 6 BIOS Advanced Menu IPMI Configuration on page B 6 Section B 2 0 8 BIOS Advanced Menu LAN Configuration on page B 7 Section B 2 0 9 BIOS Advanced Menu MPS Configuration on page B 8 Section B 2 0 10 BIOS Advanced Menu Remote Access Configuration on page B 8 Section B 2 0 11 BIOS Advanced Menu Trusted Computing on page B 9 Section B 2 0 12
27. page 3 27 Adding or Replacing a Fabric Expansion Module on page 3 29 Replacing or Upgrading the CPU on page 3 31 Replacing Motherboard Enclosure on page 3 35 3 1 3 1 Tools and Supplies Needed You can service the server with the following items Allen wrench No 2 phillips screwdriver Adjustable setting torque driver 5 20 in lbs Antistatic wrist strap Stylus or other pointed object to press the recessed Power button Oe Avoid Electrostatic Discharge Internal modules and options are electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or work environment can destroy components To prevent static damage whenever you are accessing any of the internal components you must Place static sensitive components such as hard drives blades and server hardware options on an antistatic surface The following items can be used as an antistatic surface a The bag used to ship the component a Sun Electronic Discharge ESD mat Sun part number 250 1088 Use the antistatic wrist strap that is supplied with each server Attach this wrist strap to your wrist and ground the other end of strap to the system chassis sheet metal For additional information see the instructions that are shipped with the strap 3 2 Sun Blade X6270 Server Module Service Manual July 2009 3 3 Removing or Replacing Filler Panels Each server module arrives wi
28. per CPU with each channel containing three color coded DIMM slots blue white and black noun nm n rmn Chapter 3 Maintaining the Sun Blade X6270 Server 3 19 Figure Legend CPU and DIMM Layout Continued PO DIMM slot numbering per CPU with D8 as the slot furthest away from processor L i LI li li Do D1 D2 D3 D4 D5 D6 D7 D8 MALEN NA N7 na NS DAN na N1 m DIMM Population Rules The DIMM population rules for the Sun Blade X6270 Server Module are as follows 1 Do not populate any DIMM socket next to an empty CPU socket Each processor contains a separate memory controller 2 Each CPU can support a maximum of m Nine dual rank DR or single rank SR DIMMs or m Six quad rank QR DIMMs with two per memory channel or m Three OR DIMMs with one per channel and three DR or SR DIMMs 3 Populate DIMMs by location according to the following rules Populate the DIMM slots for each memory channel that are the farthest from the CPU first For example populate D8 D5 D2 first then D7 D4 D1 second and finally D6 D3 DO See FIGURE 3 10 a Populate OR DIMMs first followed by SR or DR DIMMs a Populate QR DIMMs in blue sockets D8 D5 D2 first then white sockets D7 D4 D1 See FIGURE 3 10 Note that QR DIMMs are supported only in white sockets if adjacent blue socket contains a QR DIMM 4 For maximum performance apply the following rules a The best performance is ensured by preserving symmetry
29. serial port connects to the host For more details see Restoring ILOM Access to the Serial Console on page on page 4 13 The number of seconds the bootstrap process waits for the user to enter xyzzy before booting the SP Selections include 3 10 or 30 The number of seconds the Preboot Menu waits for user input before timing out and starting the SP Set to 1 to disable the time out Unused Setting this to no duplicates the function of the unconfig ilom_conf command which resets many ILOM configuration settings but preserves SP network baudrate and check_physical_presence the next time the SP is booted Setting this to no duplicates the function of the unconfig users command which resets user information to the default values the next time the SP is booted Setting this to no duplicates the function of the unconfig password command which resets the root password to the default value the next time the SP is booted If this is set to Yes you must press and hold the Locate button to interrupt the SP boot process If it is set to No the boot process prompts you to interrupt it See Edit Preboot Menu for Remote Serial Access on page on page 4 9 for details Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 11 4 2 2 4 12 Restoring the Factory Default ILOM Root Password The ILOM root password grants you access to the ILOM web interface or command line interface CLI on the SP or chassis moni
30. storage drive was configured as a hot spare the new HDD is automatically configured as a new hot spare Caution Possible data loss If you insert an storage device that has been configured with a RAID volume into a server that did not previously have its storage devices configured with RAID volumes the existing storage devices in the server will be converted to RAID volumes during automatic synchronization and any existing data on the existing storage devices in the server are erased Before you permanently remove a storage device from the server that is part of an active RAID volume you should delete the active RAID volume from the storage device For information on how to delete a RAID volume use the appropriate RAID management utility for the RAID controller installed For information about the implementation of RAID on this server and references to RAID controller documentation refer to the Sun Disk Management Overview For X64 Sun Fire and Sun Blade Series Servers 820 6350 Replace or Add HDD or SSD Use the following procedure to replace a HDD or SSD 1 Observe the LEDs on the front panel of the HDD to verify which HDD in the server is defective Figure Legend HDD LEDs 1 HDD or SSD Power OK LED green operational 2 HDD or SSD Service Action Required amber faulty disk requiring service 3 HDD or SSD Ready to Remove blue HDD or SSD has been prepared for removal from server Sun Blade X6270 Server Mo
31. the server from the chassis always insert a filler panel into the empty slot to avoid a possible reduction in system performance 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 3 To remove the system battery do the following Caution Removing the system battery will clear the CMOS and return the BIOS settings to their factory defaults The BIOS will automatically notify you of this change the next time you boot the system a Using your fingers unlatch the battery from the socket by twisting the battery away from the socket spring b Lift the battery up and out of the socket see FIGURE 3 7 Chapter 3 Maintaining the Sun Blade X6270 Server 3 15 FIGURE 3 7 Remove System Battery 4 Locate the replacement system battery then insert the battery into the socket with the positive side of the battery facing toward the spring see FIGURE 3 8 FIGURE 3 8 Insert System Battery 5 Install the cover on the server For instructions see Install Cover on Server on page 3 7 3 16 Sun Blade X6270 Server Module Service Manual July 2009 3 6 3 Replacing the Compact Flash Module Note This component is a CRU and can be replaced by anyone Follow these steps to replace the Compact Flash module on the server 1 If necessary back up any data that is contained on the Compact Flash module 2 Power off the server and remove the server from the
32. 2 0 Supplement Guide for Sun Blade X6270 Server Module If a network connection is unavailable you should use the procedure in Restore Access to the Serial Console Using the Preboot Menu on page on page 4 13 to restore ILOM access to the serial console Restore Access to the Serial Console Using the Preboot Menu 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page on page 4 6 At the Preboot gt prompt type edit The Preboot Menu enters edit mode In edit mode the Preboot Menu displays its selections one by one offering you a chance to change each one m To change a setting type the new value then press Enter m To skip to the next setting press Enter Press Enter to move through the settings until the serial_is_host setting appears To change the serial_is_host setting type 0 and then press Enter The Preboot Menu appears with the new value for the serial_is_host setting Press Enter to display the Preboot Menu selections The Preboot Menu settings appear Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 13 5 Press Enter to scroll through the settings until the Preboot Menu asks you to confirm your changes Enter y es to commit changes no 6 Type y to confirm your change and exit the edit session The preboot menu displays this message Summary Changed 1 settings Preboot gt 7 To exit the Preboot Menu type boot 4 14 Sun Blade X
33. 26 Replace or Add a REM Note This component is a CRU and can be replaced by anyone Follow these steps to replace or add a REM 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution After removing the server from the chassis ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system shut down 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 Note The Sun Blade X6270 Server Module can be populated either with REM board model 4620A which uses a backup battery to store the system configuration or REM board model 4607A which does not use a backup battery 3 Remove the existing REM board or the protective shipping cap s from the REM connector s if either is present 4 Slide the REM board at an angle into the support bracket then press it carefully into the connector 5 If the REM board uses a backup battery connect the jumper cable between the REM board and chassis motherboard For details see Replacing the REM Battery on page 3 27 Note For information about the implementation and configuration of RAID on this server see Sun Disk Management For x64 Sun Fire and Sun Blade Series Servers Overview Guide 820 6350
34. 6270 Server Module Service Manual July 2009 4 2 4 Restoring the SP Firmware Image If ILOM is available you should always use the ILOM web interface or CLI to restore the firmware image For instructions about how to restore the firmware image using either the ILOM web interface or CLI see the Sun Integrated Lights Out Manager 2 0 User Guide 820 1188 If ILOM is unavailable you can use the Preboot Menu or IPMIflash to restore the SP firmware image To restore the SP firmware image using IPMIflash see the Addendum to the Sun Integrated Lights Out Manager 2 0 User s Guide 820 4198 for more details Note If you are unable to access ILOM to update the SP firmware image using either the ILOM interfaces or IPMIflash you should contact a Sun service representative for assistance To restore the SP firmware image using the Preboot Menu you must be a Sun qualified service technician to perform the procedure To use the Preboot Menu to restore the SP firmware image on the server see the following sections m Prerequisites for Restoring SP Firmware Using the Preboot Menu on page on page 4 16 m Special Recovery Considerations for Systems Running ILOM Firmware 2 0 2 x or Later on page 16 m Restore the SP Firmware Image Using the Preboot Menu on page on page 4 19 Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 15 4 2 4 1 4 2 4 2 4 16 Prerequisites for Restoring SP Firmware
35. For example adding three of same kind of DIMMs one per memory channel and ensuring that both CPUs have the same size of DIMMs populated in the same manner 3 20 Sun Blade X6270 Server Module Service Manual July 2009 m In certain configurations DIMMs will run slower than their individual maximum speed See TABLE 3 2 for further details TABLE 3 2 Memory Considerations and Limitations 1 DIMMs are available in two speeds 1066 MHz and 1333 MHz 2 DIMM speed rules are as follows 3x DIMM per channel 800 MHz 2x DIMM per channel 1333 MHz for single rank and dual rank DIMMs or 800 MHz for quad rank DIMMs 1x DIMM per channel 1333 MHz if using 1333 MHz DIMMs 1x DIMM per channel 1066 MHz if using 1066 MHz DIMMs 3 The system operates all memory only as fast as the slowest DIMM configuration 1 This DIMM configuration requires CPUs supporting 1333 MHZ DIMM Rank Classification Labels DIMMs come in a variety of ranks single dual or quad Each DIMM is shipped with a label identifying its rank classification TABLE 3 3 identifies the corresponding rank classification label shipped with each DIMM TABLE 3 3 DIMM Classification Labels Rank Classification Label Quad rank DIMM 4Rx4 Dual rank DIMM 2Rx4 Single rank DIMM 1Rx4 Chapter 3 Maintaining the Sun Blade X6270 Server 3 21 3 6 4 2 3 22 Replace or Add DIMM Note This component is a CRU and can be replaced by anyone Use the follo
36. I and F2 Error Messages Continued Password check failed Password e Press FI to continue check error e Check the SP event log in ILOM for more details Note This type of error indicates that the password entered does not match the password specified in the BIOS Setup Utility This condition might occur for both Supervisor and User password verification Keyboard Interface Error Keyboard e Press FI to continue controller e Check the SP event log in ILOM for more error details Note This type of error indicates that the Keyboard Controller failure This error might indicate a problem with system hardware S M A R T error on the drive S M A R T e Press FI to continue device error e Check the SP event log in ILOM for more details Note S M A R T failure messages might indicate the need to replace the storage device 2 2 1 3 How BIOS POST Memory Testing Works The BIOS POST memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is copied from ROM to DRAM 2 After existing out of DRAM the BIOS performs a simple memory test where a write read of every location with the pattern 55aa55aa is performed Note The simple memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test 3 The BIOS polls the memory controlle
37. Indicators and Buttons 1 4 Attaching Devices To the Server 1 5 Replaceable Server Components 1 7 Powering On and Configuring BIOS Settings 2 1 2 1 2 2 Powering On and Off the Server 2 2 2 1 1 Power On the Server Module 2 2 2 1 2 Power Off and Verify Server Is Ready for Removal From Chassis 2 3 2 1 3 Troubleshoot Server Power States 2 4 2 1 4 Wake On LAN Remote Power On 2 5 2 1 4 1 WOL Set Up Requirements 2 5 About The BIOS 2 6 2 2 1 BIOS Booting and Set Up Considerations 2 6 2 2 1 1 Default BIOS Power On Self Test POST Events 2 7 2 2 1 2 BIOS POST FI and F2 Errors 2 8 2 2 1 3 How BIOS POST Memory Testing Works 2 11 2 2 1 4 PCI Express ExpressModule Slot Booting Priority 2 12 2 2 1 5 Ethernet Port Device and Driver Naming 2 12 2 2 1 6 Ethernet Port Booting Priority 2 13 2 2 2 BIOS Setup Utility Menus 2 13 2 2 3 Enabling Support for Common BIOS Settings 2 15 2 2 3 1 Accessing the BIOS Setup Utility Menus 2 15 v Access BIOS Setup Utility Menus 15 2 2 3 2 Enabling Support for Wake ON LAN 2 16 v Enable or Disable WOL in BIOS 16 2 2 3 3 Configuring Support for TPM 2 17 v Configure TPM Support 17 2 2 3 4 Configuring SP LAN Settings 2 19 v Configure LAN Settings for SP 20 2 2 3 5 Configuring Option ROM Settings in BIOS 2 21 v Enable or Disable Option ROM Settings 21 2 24 Updating the BIOS Firmware 2 22 3 Maintaining the Sun Blade X6270 Server 3 1 3 1 3 2 3 3 3 4 3 5 3 6 Tools and Supplies Needed 3 2 Avoid Elect
38. Qe SUN microsystems Sun Blade X6270 Server Module Service Manual Sun Microsystems Inc www sun com Part No 820 6178 11 Rev A July 2009 Submit comments about this document by clicking the Feedback link at http docs sun com Copyright 62009 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology embodied in the product that is described in this document In partic ar and without limitation these intellectual property rights may include one or more of the U S patents listed at ttp www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries Parts of the mon may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java Solaris Sun Blade docs sun com Sun Fire and the Solaris logo are trademarks or registered trademarks of Sun Microsystems Inc in the U S and other countries Microsoft is a trademark or registered trademark of Microsoft Corporation or its subsidiaries in the United States and Other countries Windows is a trademark or registered trademark of Microsoft Corporation or its subsidiaries in the United States and Other countries The Adobe logo
39. S Advanced Menu Remote Access Configuration B 8 vi Sun Blade X6270 Server Module Service Manual July 2009 B 3 B 4 B 5 B 6 B 7 C 1 C 2 C 3 C 4 C 5 C 6 B 2 0 11 BIOS Advanced Menu Trusted Computing B 9 B 2 0 12 BIOS Advanced Menu USB Configuration B 9 BIOS PCI Menu Selections B 10 BIOS Boot Menu B 10 B 4 0 1 BIOS Boot Menu Main B 11 B 4 0 2 BIOS Boot Menu Boot Settings Configuration B 11 B 4 0 3 BIOS Boot Menu Boot Device Priority B 12 B 4 0 4 BIOS Boot Menu Option ROM B 12 B 4 0 5 BIOS Boot Menu Wake On LAN B 13 BIOS Security Menu B 14 BIOS Chipset Menu Settings B 14 B 6 0 1 BIOS Chipset Main Menu B 15 B 6 0 2 BIOS Chipset Menu CPU Bridge Configuration B 15 B 6 0 3 BIOS Chipset Menu NorthBridge Configuration B 16 B 6 0 4 BIOS Chipset Menu SouthBridge Configuration B 16 BIOS Exit Menu B 17 Connector Pinouts C 1 3 Cable Dongle Pinouts C 2 4 Cable Dongle Pinouts C 3 SAS SATA Connectors C 5 SAS Diskplane C 7 SAS Power LED Connector C 8 Compact Flash C 9 Index Index l Contents vii viii Sun Blade X6270 Server Module Service Manual July 2009 Preface The Sun Blade X6270 Server Module Service Manual contains information and procedures for maintaining and upgrading the Sun Blade X6270 Server Module Before You Read This Document It is important that you review the safety guidelines in the Sun Blade X6270 Server Module Safety and Compliance Guide 820 4411 and in the Important Information
40. S Power On Self Test POST Events At system startup the BIOS performs a power on self test that checks the hardware on your server to ensure that all components are present and functioning properly TABLE 2 1 identifies the events that can occur during BIOS POST as well as specifies whether these event can prevent the host from powering on TABLE 2 1 BIOS POST Events Boot continues Event Cause on host User password violation Attempt to enter password fails three times No Setup password violation Attempt to enter password fails three times No Correctable ECC Correctable ECC error correction code error detected Does not apply Uncorrectable ECC Uncorrectable ECC error detected Does not apply No system memory No physical memory detected in the system No No usable system memory All installed memory has experienced an unrecoverable No failure Hard disk controller failure No disk controller found Yes Keyboard failure Keyboard cannot be initialized Yes Boot media failure No removable boot media is found Yes No video device No video controller is found No Firmware BIOS ROM corruption BIOS checksum fails and the boot block is not No corrupted System restart System boot initiated Yes Initiated by hard reset Boot process started by hard reset Yes Memory initialization Memory sizing is occurring Does not System firmware progress apply Primary processor initialization Primary CPU initialization Does not System firmware progress apply Initiated by war
41. S SATA Connectors on page C 5 Section C 4 SAS Diskplane on page C 7 Section C 5 SAS Power LED Connector on page C 8 Section C 6 Compact Flash on page C 9 C 1 C 1 3 Cable Dongle Pinouts The following figure and table provides pinout information for the 3 cable dongle connectors FIGURE C 1 3 Cable Dongle Connectors P N 530 3936 Option 4622A Figure Legend Pinouts for 3 Cable Dongle Connectors Option 4622A 3 RJ 45 Serial Signal 2 USB Signal 1 VGA Signal RJ 45 USB VGA 1 RTS 1 USB1 VCC 1 Red 2 DTR 2 USB1 DN 2 Green 3 Trasnmit Data 3 USB1 DP 3 Blue 4 Ground 4 USB1 Ground 4 Not used 5 Ground 5 USB2 Ground 5 Ground 6 Recive Data 6 USB2 DP 6 Ground 7 DSR and DCD 7 USB2 DP 7 Ground 8 CTS 8 USB2 Ground 8 Ground 9 5V 10 Ground 11 Ground 12 VGA Data 13 H Sync 14 V Sync C 2 Sun Blade X6270 Server Module Service Manual July 2009 C 2 4 Cable Dongle Pinouts The following figure and table provides pinout information for the 4 cable dongle connectors FIGURE C 2 4 Cable Dongle Connectors P N 530 3934 Option 4621A Appendix C Connector Pinouts C 3 Figure Legend Pinouts for 4 Cable Dongle Connectors Option 4622A 4 RJ 45 Signal RJ 45 Note The RJ 45 serial connector on the 4 Cable Dongle Option 4621A is not functional on the Sun Blade Sun Blade X6270 Server Module 3 Serial Oo Oo NOV RA ON Serial Signal DCD Receive Data Trasnmit Data DTR
42. S3 L GND 8 33 No Connect ATA SEL 9 34 IOR L GND 10 35 IOW L GND 11 36 WE GND 12 37 INT L 3 3V 13 38 3 3V GND 14 39 IDE_CSEL GND 15 40 No Connect GND 16 41 IDE_RESET_L GND 17 42 IDE_RDY Appendix C Connector Pinouts C 9 TABLE C 4 Compact Flash Connector Pins Continued Signal Name Pin Pin Signal Name ADDR2 18 43 DRQ_L ADDRI 19 44 DACK L ADDRO 20 45 No Connect D00 21 46 No Connect D01 22 47 D08 D02 23 48 D09 No Connect 24 47 D10 IDE_CD2 15 50 GND C 10 Sun Blade X6270 Server Module Service Manual July 2009 Index A Advanced Menu BIOS screen 2 13 B battery replacement 3 15 BIOS configuring 2 6 Ethernet port booting priority 2 13 overview 2 6 setup screens summary 2 13 special considerations 2 6 updating 2 22 Boot Menu BIOS screen 2 13 Cc Chipset Menu BIOS screen 2 13 component overview figure 1 7 replacement procedures 3 10 configuring BIOS 2 6 CPU fault indicator button 3 32 replacement 3 31 D diagnostic tools 4 2 documentation 4 5 list 4 3 DIMMs ECC errors 3 25 error correction 3 25 fault indicator button 3 23 parity 3 25 population rules 3 20 replacement 3 18 supported configurations 3 20 dongle cable attaching to the front panel 1 5 connectors 1 5 E ECC errors DIMM errors 3 25 electrostatic discharge avoiding 3 2 Ethernet driver naming 2 12 Ethernet port booting priority 2 13 naming 2 12 Exit Menu BIOS screen 2 13 F
43. Using the Preboot Menu The following requirements must be met prior to restoring the SP firmware on your server using the Preboot Menu m If your system is running ILOM firmware 2 0 2 x or later you must enable the Preboot Menu to support the ability to restore the SP firmware For more information on how to enable support in the Preboot Menu to recover the SP firmware see Special Recovery Considerations for Systems Running ILOM Firmware 2 0 2 x or Later on page on page 4 16 m You must be a Sun qualified service technician to perform this procedure m You must have a valid flash firmware image file on a TFTP server Note Restoring the SP firmware using the Preboot Menu requires a flash file instead of a pkg file that is typically used to update the SP using the I LOM interfaces Special Recovery Considerations for Systems Running ILOM Firmware 2 0 2 x or Later As of ILOM 2 0 2 x you must enable support in the Preboot Menu to recover the SP firmware image prior to performing the steps in Restore the SP Firmware Image Using the Preboot Menu on page on page 4 19 To enable support in the Preboot Menu to recover SP firmware 2 0 2x or later follow these steps 1 Prepare the server for service by powering down the server removing the server module from the system chassis then removing the server cover For instructions see the following sections m Powering On and Off the Server on page on page 2 2 m R
44. a storage but preserves network and baud rate preferred and check_physical_presence settings e all Resets all SP data storage and settings Booting ILOM restores other defaults Note None of these options erases the dynamic FRU PROMs Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 21 4 22 Sun Blade X6270 Server Module Service Manual July 2009 APPENDIX A Server Module Specifications This appendix contains physical specifications for the Sun Blade X6270 Server Module Refer to the chassis documentation for additional server module specifications m Section A 1 Physical Specifications on page A 2 m Section A 2 Electrical Specifications on page A 2 m Section A 3 Environmental Requirements on page A 3 A 1 Physical Specifications The Sun Blade X6270 Server Module is designed to be installed in a Sun Blade 6000 or 6048 Modular System chassis For additional specifications regarding the Sun Blade 6000 or 6048 Modular System refer to the chassis documentation TABLE A 1 gives the physical specifications for the Sun Blade X6270 Server Module TABLE A 1 Sun Blade X6270 Server Module Physical Specifications English Metric Height 12 87 inches 327 mm Width 1 7 inches 44 mm Depth 20 16 inches 512 mm Weight 17 pounds 7 71 kg A 2 A 2 Electrical Specifications The Sun Blade X6270 Server Module is 12 9 x 20 1 x 1 7 inches in a 1U form factor The server m
45. able TCG TPM options 5 In the tab set the TCG TPM Support option to Yes and click OK Note Even if the TCG TPM Support option is already set to Yes you should complete the remaining steps in this procedure to ensure that all TPM configuration requirements are satisfied The updated Trusted Computing screen appears and indicating that the TCG TPM Support setting has changed to Yes Note In the above dialog box the Execute TPM Command setting is set by default to Don t Change 6 In the Advanced Trusted Computing menu select the Execute TPM Command and press Enter A tab appears listing the available Execute TPM Command options 7 In the tab set the Execute TPM Command option to Enabled and click OK The updated Trusted Computing screen appears and indicating that the Execute TPM Command setting has changed to Enabled 8 Press F10 to save the changes and exit BIOS 9 To verify that TPM support is enabled do the following a Reboot the server then access the BIOS Setup Utility by pressing F2 key The BIOS Setup Utility screen appears 2 18 Sun Blade X6270 Server Module Service Manual July 2009 b In the BIOS Setup Utility dialog box select Advanced gt Trusted Computing and press Enter The updated Trusted Computing screen appears indicting that TPM Support is set to Yes and TPM Enable Status is set to Enabled 10 Press F10 to exit BIOS 2 2 3 4 Configuring SP LAN Settings You
46. act your Sun service representative for assistance Follow these steps to replace a CPU and its heatsink in a Sun Blade X6270 Server Module 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution Do not operate the system with empty slots Always insert a filler panel into an empty slot to reduce the possibility of system shut down 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 3 To replace a faulty CPU perform the following steps otherwise proceed to Step 4 a Press the fault remind button on the motherboard to illuminate the LED for the CPU that has failed See FIGURE 3 15 m If CPU LED is off CPU is operational m If CPU LED is lit amber CPU has encountered a fault condition and should be replaced Chapter 3 Maintaining the Sun Blade X6270 Server 3 31 FIGURE 3 15 Fault Remind Button Location b To remove the heatsink covering the faulty CPU perform the following steps i Hold down the top of the heatsink to prevent it from tipping unevenly while you alternately loosen the spring loaded mounting screws that secure the heatsink to the motherboard ii Turn the screws 180 degrees at a time and then remove the screws when they are detached See FIGURE 3 16 iii Twis
47. age 4 Power Off and Verify Server Is Ready for Removal From Chassis Follow these steps to ensure that the server is properly powered off and is ready for removal from chassis 1 Power off the server For example m Graceful shutdown from local server Use a stylus or other pointed object to press and release the Power button on the front panel This operation will cause any Advanced Configuration and Power Interface ACPI enabled operating systems to perform an orderly shutdown of the operating system Servers not running ACPI enabled operating systems will shut down to standby power mode immediately m Emergency shutdown from local server Press and hold the Power button for at least five seconds to force the main power off m ILOM CLI shutdown Log in to the SP ILOM CLI and type stop SYS m ILOM web interface shutdown Log in to the ILOM web interface for the server SP and do the following a Select Remote Control gt Remote Power Control b Select one of the following actions from the drop down list Immediate Power Off Select to power off the server Graceful Shutdown and Power Off Select to gracefully shut down the system operating system before the system is powered off Refer to the Sun Integrated Lights Out Manager 2 0 User s Guide 820 1188 for more information 2 To ensure that the system is powered off and ready to be removed from the chassis do the following Chapter 2 Powering On and Co
48. age devices hard disk drives HDD or solid state drives SSD Up to four hard disk drives or solid state drives may be populated Chapter 3 Maintaining the Sun Blade X6270 Server 3 9 3 6 3 10 Replaceable Component Procedures Note Some of the procedures in this section are for customer replaceable units CRUs and some are for field replaceable units FRUs as noted in the procedures and in the list below FRU components must be replaced only by trained Sun service technicians Contact your Sun Service representative for assistance with FRU replacements Note Supported components and their part numbers are subject to change over time For the most up to date list of replaceable components for the Sun Blade X6270 Server Module click on the X6270 Server Module product page at http sunsolve sun com handbook_pub Systems This section contains procedures for replacing the following components m Replacing or Adding a Hard Disk Drive on page 3 11 CRU m Replacing the System Battery on page 3 15 CRU m Replacing the Compact Flash Module on page 3 17 CRU m Replacing or Upgrading Memory Modules DIMMs on page 3 18 CRU m Adding or Replacing a RAID Expansion Module on page 3 25 CRU m Replacing the REM Battery on page 3 27 CRU m Adding or Replacing a Fabric Expansion Module on page 3 29 CRU m Replacing or Upgrading the CPU on page 3 31 FRU m Replacing M
49. al port is connected to a network accessible terminal server LEDs Hardware Indicate status of overall Available when system Local but sensor and SP system and particular power is available and indicators are firmware components accessible from ILOM web interface or command line interface CLI POST Host Tests core components of Runs on startup Local but can be firmware system CPUs memory and Available when the accessed through motherboard I O bridge operating system isnot ILOM Remote integrated circuits running Console U Boot SP firmware Initializes and test aspects of Can function on standby Local but remote the service processor SP prior to booting the ILOM SP operating system Tests SP memory SP network devices and I O devices power and when operating system is not running serial access is possible if the SP serial port is connected to a network accessible terminal server Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 3 TABLE 4 1 Diagnostic Tool Type Summary of Sun Diagnostic Tools Continued What It Does Accessibility Remote Capability Pc Check SP firmware or on Tools and Driver DVD for systems without SP DOS based utility that tests all motherboard components CPU memory and I O ports and slots Runs on startup Available when the operating system is not running Remote access through ILOM Remote Console f
50. ash e SATA and SAS Hard Disk Drives HDDs and Solid State Drives SSD Dongle Cable Options 3 Cable Dongle or 4 Cable Dongle e Fabric Expansion Module FEM Options e RAID Expansion Module REM Options e Operating System Software e Printed Documentation Sun Blade X6270 Server Module Installation Guide Note Server components and their part numbers are subject to change over time For the most up to date list of replaceable components for servers see the following URL http sunsolve sun com handbook_pub Systems 1 Click the name and model of your server 2 In the product page click Full Components List for the list of components The following operating systems are supported on the Sun Blade X6270 Server Module e Microsoft Windows Server 2003 Enterprise Edition R2 with SP2 or SP2 32 bit and 64 bit e Microsoft Windows Server 2003 Standard Edition R2 with SP2 or SP2 32 bit and 64 bit e Microsoft Windows Server 2008 Standard Edition 32 bit or 64 bit e Microsoft Windows Server 2008 Enterprise Edition 32 bit or 64 bit e Microsoft Windows Server 2008 Datacenter Edition 32 bit or 64 bit e Red Hat Enterprise Linux RHEL 4 7 32 bit and 64 bit e RHEL 5 3 64 bit e SUSE Linux Enterprise Server SLES 10 SP2 64 bit e Solaris 10 10 08 and later e VMware ESX and ESXi 3 5 Update 4 Chapter 1 Sun Blade X6270 Hardware and Software Features 1 3 1 2 Server Indicators and Buttons FIGURE 1 1
51. chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution Do not operate the system with empty slots Always insert a filler panel into an empty slot to reduce the possibility of system shut down 3 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 4 Locate the Compact Flash module underneath the REM board See FIGURE 3 9 FIGURE 3 9 Replacing the Compact Flash Module 5 To remove the Compact Flash module use your thumb to gently push down on the compact flash card then slide the card out toward you Chapter 3 Maintaining the Sun Blade X6270 Server 3 17 3 6 4 3 6 4 1 3 18 6 To install the Compact Flash module do the following a Locate the keys on the side of the Compact Flash card and align them with the sides of the compact flash slot b Slide the Compact Flash card into the slot until it locks into place 7 Install the server cover For details see Install Cover on Server on page 3 7 Replacing or Upgrading Memory Modules DIMMs The Sun Blade X6270 Server Module are shipped with standard memory configurations If you ordered additional memory a kit for the additional memory is shipped separately When replacing or upgrading a DIMM on the Sun Blade X6270 Server Module see the following sections m Memory Mo
52. d state drives Up to four optional storage devices may be installed Sun Blade X6270 Server Module Service Manual July 2009 CHAPTER 2 Powering On and Configuring BIOS Settings This chapter describes how to power on and off the server as well as how to configure BIOS settings The following topics are discussed in this chapter m Section 2 1 Powering On and Off the Server on page 2 2 m Power On the Server Module on page 2 a Troubleshoot Server Power States on page 4 a Power Off and Verify Server Is Ready for Removal From Chassis on page 3 a Wake On LAN Remote Power On on page 5 m Section 2 2 About The BIOS on page 2 6 m BIOS Booting and Set Up Considerations on page 6 a BIOS Setup Utility Menus on page 13 a Enabling Support for Common BIOS Settings on page 15 a Updating the BIOS Firmware on page 22 2 1 2 1 2 1 1 2 2 Powering On and Off the Server Refer to the following topics in this section to power on and off a server m Power On the Server Module on page 2 m Power Off and Verify Server Is Ready for Removal From Chassis on page 3 m Troubleshoot Server Power States on page 4 m Wake On LAN Remote Power On on page 5 Power On the Server Module The following procedure assumes the server module is installed in a powered on chassis 1 Verify that the server is in a standby power state In a Standby power state t
53. dule Installation Considerations on page 3 18 a DIMM and CPU Physical Layout on page 3 19 a DIMM Population Rules on page 3 20 m DIMM Rank Classification Labels on page 3 21 m Replace or Add DIMM on page 3 22 m Error Correction and Parity on page 3 25 Memory Module Installation Considerations The Sun Blade X6270 Server Module supports a variety of DIMM configurations that can include single rank SR DIMMs dual rank DR DIMMs or quad rank QR DIMMs When replacing or adding memory modules to the Sun Blade X6270 Server Module you should consider the following m Physical layout of the DIMMs and CPUs For details see DIMM and CPU Physical Layout on page 3 19 DIMM population rules For details see DIMM Population Rules on page 3 20 DIMM classification labels For details see DIMM Rank Classification Labels on page 3 21 Sun Blade X6270 Server Module Service Manual July 2009 DIMM and CPU Physical Layout The physical layout of the DIMMs and CPUs on a Sun Blade X6270 Server Module is shown in FIGURE 3 10 FIGURE 3 10 CPU and DIMM Physical Layout D8 D7 D6 D5 D4 D3 D2 D1 Do Do D1 D2 D3 D4 D5 D6 D7 D8 Figure Legend CPU and DIMM Layout CPU 0 location CPU 1 location Channel locations for CPU 0 Three channels per CPU with each channel containing three color coded DIMM slots black white and blue Spg Bee eee Channel locations for CPU 1 Three channels
54. dule Service Manual July 2009 2 To remove the faulty HDD from the server perform the following steps Note The Sun Blade X6270 Server Module HDDs are hot swappable which means that you can remove them while the server is running However you must prepare the operating system on the server prior to removing the HDD a Press the release lever button on the HDD or SDD front panel then tilt the lever up into a fully opened position For example a If removing HDD or SSD when server is out of chassis see FIGURE 3 5 or a If removing HDD or SSD when server is in chassis see FIGURE 3 6 FIGURE 3 5 Remove Storage Device When Server Module Is Out of Chassis Chapter 3 Maintaining the Sun Blade X6270 Server 3 13 FIGURE 3 6 Remove Storage Device When Server Module is in Chassis b Hold the opened release lever and gently slide the HDD or SDD toward you c If you are not immediately replacing the HDD or SDD insert a filler panel into the empty HDD slot on the server For details see Remove or Insert Filler Panels on page 3 3 Caution Do not operate the server with empty storage device slots Always insert a filler panel into an empty storage device slot For more information see Removing or Replacing Filler Panels on page 3 3 3 To install or reinstall the HDD or SDD perform the following steps a Ensure that
55. e Error Detected on Last Boot IOH 0 IOH error e Press FI to continue Thermal Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press FI to continue DMA Error Please Check SP Log for more Details e Check the SP event log for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press FI to continue Miscellaneous Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press FI to continue VTd Error Please Check SP Log for more Details e Check the SP event log in ILOM for more details BMC Not Responding ILOM error e Press FI to continue Note This error message might display if during the SP BIOS communication an internal error occurs This error might require you to restart the SP Chapter 2 Powering On and Configuring BIOS Settings 2 9 TABLE 2 2 BIOS POST FI and F2 Error Messages Continued BIOS POST Error Message Error Type Resolution IDE ATAPI error e Primary Master Hard Disk Error e Primary Slave Hard Disk Error e Secondary Master Hard Disk Error e Secondary Slave Hard Disk Error e Press FI to continue e Check the SP event log in ILOM for more details Note These error message
56. e kbd ESC Exit y02 61 C Couuriaht 1985 2006 American Meaatrends Inc B 5 BIOS Security Menu BIOS SETUP UTILITY Main Advanced PCI Security Settings Supervisor Password Not Installed User Password Not Installed Change Supervisor Password Change User Password Exit Install or Change the password Select Screen TL Select Item Enter Change FI General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit v02 61 Copyright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 13 B 6 B 6 0 1 B 14 BIOS Chipset Menu Settings Refer to the following sections to view the BIOS Chipset menu selections m Section B 6 0 1 BIOS Chipset Main Menu on page B 15 m Section B 6 0 3 BIOS Chipset Menu NorthBridge Configuration on page B 16 m Section B 6 0 4 BIOS Chipset Menu SouthBridge Configuration on page B 16 BIOS Chipset Main Menu UTILITY Main Advanced t Settings Advanced Chij gt CPU Bridge Configuration gt North Bridge Configuration gt South Bridge Configuration 51 Copyright 1985 Sun Blade X6270 Server Module Service Manual July 2009 Echipse E Configure CPU Bridge features Je Enter Go t ub 5 F1 General H CTRL Q from rem gt and t from remote kbd Exit kbd y ends Inc B 6 0 2 BIOS Chipset Menu CPU Bridge Configuration BIOS SETUP UTILITY a chip
57. e of the following m Select Enabled to enable the Option ROM setting or m Select Disabled to disable the Option ROM setting 6 Press F10 to save and exit Chapter 2 Powering On and Configuring BIOS Settings 2 21 2 2 4 Updating the BIOS Firmware The BIOS is updated whenever you update the ILOM SP firmware For instructions about updating the firmware refer to the Sun Integrated Lights Out Manager 2 0 User s Guide 820 1188 2 22 Sun Blade X6270 Server Module Service Manual July 2009 CHAPTER 3 Maintaining the Sun Blade X6270 Server This chapter contains information and procedures for servicing the Sun Blade X6270 Server Module hardware This chapter contains the following topics m Section 3 1 Tools and Supplies Needed on page 3 2 Section 3 2 Avoid Electrostatic Discharge on page 3 2 Section 3 3 Removing or Replacing Filler Panels on page 3 3 Section 3 4 Removing the Server From the Chassis and Removing the Cover on page 3 5 Section 3 5 Locations of Replaceable Components on page 3 8 Section 3 6 Replaceable Component Procedures on page 3 10 Replacing or Adding a Hard Disk Drive on page 3 11 Replacing the System Battery on page 3 15 Replacing the Compact Flash Module on page 3 17 Replacing or Upgrading Memory Modules DIMMs on page 3 18 Adding or Replacing a RAID Expansion Module on page 3 25 Replacing the REM Battery on
58. e selection of diagnostic tools for use with your server These tools range from the SunVTS software a comprehensive validation test suite to log files in ILOM that might contain clues helpful in identifying the possible sources of a problem and the fault management function in ILOM that enables you to identify a faulted component as soon as the fault occurs The diagnostic tools also include standalone software packages firmware based tests like power on self test POST U Boot tests or Pc Check tests and hardware LEDs that tell you when the system components are operating TABLE 4 1 summarizes the variety of diagnostic tools that you can use when troubleshooting or monitoring your server Sun Blade X6270 Server Module Service Manual July 2009 TABLE 4 1 Summary of Sun Diagnostic Tools Diagnostic Tool Integrated Lights Out Manager ILOM Type SP firmware What It Does Monitors environmental conditions generates alerts performs fault isolation and provides remote console access Accessibility Can function on standby power and when the operating system is not running Remote Capability Designed for remote and local access Preboot Menu SP firmware Enables you to restore some of ILOM defaults including firmware when ILOM is not accessible Can function on standby power and when operating system is not running Local but remote serial access is possible if the SP seri
59. emove Server Module From Chassis on page on page 3 5 m Remove or Install Server Cover on page on page 3 7 2 Locate the J602 pins on the server module then place a jumper on pins 2 and 3 See FIGURE 4 1 Sun Blade X6270 Server Module Service Manual July 2009 FIGURE 4 1 Placing Jumper on Pins 3 Replace the top cover return the server module to the system chassis and power on the server For instructions see the following sections m Remove or Install Server Cover on page on page 3 7 m Installing the Server Module Into System Chassis in the Sun Blade X6270 Server Module Installation Guide 820 6175 m Powering On and Off the Server on page on page 2 2 4 Follow the instructions for restoring the SP firmware using the Preboot Menu in Section 4 2 4 3 Restore the SP Firmware Image Using the Preboot Menu on page 4 19 Note The Preboot Menu firmware recovery process must be performed by a Sun qualified service technician and you must have a valid flash file to perform the procedure Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 17 4 18 5 After you restore the SP image using the Preboot menu perform the following steps to remove the J602 jumper from the server and to return the server to normal operation a Power off the server module See Section 2 1 Powering On and Off the Server on page 2 2 Remove the server module from the chassis See
60. er 3 Maintaining the Sun Blade X6270 Server 3 5 FIGURE 3 1 Removing the Server From the Chassis 3 Place the server on a flat antistatic surface 4 Install a server module filler panel in the unused server slot to ensure proper airflow throughout the system Caution If you operate the chassis with an empty server module slot it is possible that you will notice a reduction in the performance of your system 3 6 Sun Blade X6270 Server Module Service Manual July 2009 3 4 2 Remove or Install Server Cover Refer to the following instructions for removing or installing the cover on the server m Remove Cover From Server on page 3 7 m Install Cover on Server on page 3 7 V Remove Cover From Server 1 Press down on the cover release button and using the indent for leverage slide the main cover toward the rear of the chassis approximately 0 5 inch 12 mm See FIGURE 3 2 FIGURE 3 2 Removing the Main Cover 2 Grasp the cover by its rear edge and lift it straight up from the chassis V Install Cover on Server 1 Slide the cover under the tabs at the front of the server module 2 Gently press down on the cover to engage it with the chassis 3 When applicable install the server in the chassis and power on the system For instructions see the Sun Blade X6270 Server Module Installation Guide Chapter 3 Maintaining the Sun Blade X6270 Server 3 7 29 Locations of Replaceable Components FIGURE
61. er supply modules in a chassis and connect them to an active power source see the documentation supplied with your chassis The WOL network port in the server must be connected to an active Ethernet connection For details about how to install a chassis network module and connect it to an active Ethernet connection see the documentation supplied with your chassis You must have another system on the network which can send magic packets to network adapter MAC address that is installed in the server Typically you could use a magic packet program to send the packets over the network to wake a shutdown WOL enabled server For more details about how to send a magic packet over the network to a WOL enabled server refer to the documentation supplied with the magic packet program Test the WOL implementation by ensuring the magic packet sent over the network powers on the server If the test fails verify that your network environment supports magic packets For instance some switches and routers may block magic packets Chapter 2 Powering On and Configuring BIOS Settings 2 5 2 2 2 2 1 2 6 About The BIOS The Basic Input Output System BIOS has a setup utility stored in the BIOS flash memory The setup utility reports system information and can be used to configure the BIOS settings The configurable data is provided with context sensitive help and is stored in the system s battery backed CMOS RAM If the configuration
62. ese steps to remove and replace a Fabric Expansion Module FEM in a Sun Blade X6270 Server Module Replace or Add a FEM Note This component is a CRU and can be replaced by anyone Follow these steps to add or replace the FEM on the server 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution After removing the server from the chassis insert a filler panel into an empty slot to reduce the possibility of a system shutdown 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 3 Perform one of the following m Remove the existing FEM board or m Remove protective shipping cap from the FEM connector 4 Perform the following steps to install the FEM board a Slide the FEM board at an angle into the support bracket b Press the FEM board carefully into the connector See FIGURE 3 14 Chapter 3 Maintaining the Sun Blade X6270 Server 3 29 FIGURE 3 14 Inserting the FEM Board 5 Install the cover on the server For details see Install Cover on Server on page 3 7 3 30 Sun Blade X6270 Server Module Service Manual July 2009 3 6 8 Replacing or Upgrading the CPU Note This component is a FRU and should be replaced only by qualified service technicians Cont
63. et bootretry to 1 to disable the time out Preboot Sun Blade X6270 Server Module Service Manual July 2009 4 You can perform any of the following tasks or type boot to exit the Preboot Menu m Enable remote access to the Preboot Menu For instructions see Edit Preboot Menu for Remote Serial Access on page on page 4 9 m Restore the factory default to the ILOM root password For instructions see Restore ILOM Root Password to Factory Default Using the Preboot Menu on page on page 4 12 m Restore the serial connection between ILOM and a host console For instructions see Restore Access to the Serial Console Using the Preboot Menu on page on page 4 13 m Restore the SP firmware image For instructions see Restore the SP Firmware Image Using the Preboot Menu on page on page 4 19 m Review the commands supported in the Preboot Menu For command details see Preboot Menu Command Summary on page on page 4 20 V Edit Preboot Menu for Remote Serial Access 1 Access the Preboot Menu as described in Access to the Preboot Menu on page on page 4 8 At the Preboot gt prompt type edit The Preboot Menu enters edit mode In edit mode the Preboot Menu displays its selections one by one offering you a chance to change each one m To change a setting type the new value then press Enter m To skip to the next setting press Enter Press Enter to move through the settings
64. etting or m Select Disabled to disable the Wake On LAN setting Press F10 to save and exit Sun Blade X6270 Server Module Service Manual July 2009 6 Prior to testing whether the Wake ON LAN feature is active ensure that all the setup requirements for Wake ON LAN have been met For more details see WOL Set Up Requirements on page 5 2 2 3 3 Configuring Support for TPM If you intend to use the Trusted Platform Module TPM feature set that is provided in Windows 2003 and Windows 2008 you must configure the Sun Blade X6270 Server Module to support this feature For details see the following procedure Note TPM enables you to administer the TPM security hardware in your server For additional information about implementing this feature refer to the Windows Trusted Platform Module Management documentation provided by Microsoft V Configure TPM Support 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 2 In the BIOS Setup Utility dialog box select the Advanced menu option The Advanced page appears gt Trusted Computing Chapter 2 Powering On and Configuring BIOS Settings 2 17 3 In the Advanced menu select Trusted Computing and press Enter The Trusted Computing screen appears BIOS SETUP UTILITY Advanced yer ro TCG TPM SUPPORT 4 In the Advanced Trusted Computing menu select the TCG TPM Support A tab appears listing the avail
65. for Sun Hardware Systems 816 7190 Product Updates For product updates that you can download for the Sun Blade X6270 Server Module please visit the following web site http www sun com download Find the Hardware Drivers section and click x64 Servers amp Workstations The Sun Blade X6270 Server Module site contains updates for firmware and drivers as well as CD ROM ISO images Related Documentation The documents listed in the following table are available online at http docs sun com app docs prod blade x6270 Title Content Part Number Format Sun Blade X6270 Server Late breaking information 820 6179 PDF Module Product Notes about the server module HTML Sun Blade X6270 Server Basic installation information 820 6181 PDF Module Getting Started Guide for setting up the server Print module Sun Blade X6270 Server Detailed installation 820 6175 PDF Module Installation Guide information for setting up the HTML server module Print option Sun Blade X6270 Server Installation instructions for 820 6176 PDF Module Linux VMware and the Linux VMware and HTML Solaris Operating Systems Solaris operating systems Installation Guide Sun Blade X6270 Server Installation instructions for 820 6177 PDF Module Windows Operating the Windows Server HTML System Installation Guide operating system Sun Installation Assistant for Instructions for using the Sun 820 3357 PDF Linux and Windows User s Installation Assistant SIA
66. go Sun Java Solaris Sun Blade docs sun com Sun Fire et le logo Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Microsoft sont est marques de fabrique ou des marques d pos es de Microsoft Corporation ou de sa filiale aux Etats Unis et dans d autres pays Windows est une marque de fabrique ou une margues d pos e de Microsoft Corporation ou de sa filiale aux Etats Unis et dans d autres pays Le logo Adobe est une marque d pos e de Adobe Systems Incorporated L utilisation de pieces detachees ou d unites centrales de remplacement est limitee aux reparations ou a l echange standard d unites centrales pour les produits exportes conformement a la legislation americaine en matiere d exportation Sauf autorisation par les autorites des Etats Unis l utilisation d unites centrales pour proceder a des mises a jour de produits est rigoureusement interdite LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON Go mon Ca Adobe PostScript Contents Preface ix Sun Blade X6270 Hardware and Software Features 1 1 1 1 1 2 1 3 1 4 Server Hardware and Software Features 1 2 Server
67. he OK power LED on the front panel of the server blinks 0 1 second on 2 9 seconds off A standby power state indicates that the server module SP is active but the server module host is powered off See FIGURE 1 1 for the OK Power LED location Note The OK Power LED will be set to standby blink only when there is enough chassis power for the server module to power on If there is not enough chassis power the OK Power LED will remain off until there is enough power for the server module to power on To troubleshoot this issue see Troubleshoot Server Power States on page 4 2 Apply full power to the server SP and host For example m Local server power on Use a non conductive pointed object or stylus to press and release the recessed Power button on the server module front panel For Power button location see FIGURE 1 1 Sun Blade X6270 Server Module Front Panel on page 4 m ILOM SP web interface power on Log in to the ILOM web interface for the server SP and select Remote Control gt Remote Power Control gt Power On Sun Blade X6270 Server Module Service Manual July 2009 2 1 2 m ILOM SP CLI power on Log in to the SP ILOM CLI and type start SYS The OK Power LED on the server module front panel illuminates a steady on green light The steady on LED state indicates that the server module SP and host are both powered on If the server does not power on see Troubleshoot Server Power States on p
68. in this section to ensure that the REM battery is properly installed Proper installation is required to ensure adequate cooling of the battery Note This component is a CRU and can be replaced by anyone Follow these steps to replace the REM battery on the server 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Chapter 3 Maintaining the Sun Blade X6270 Server 3 27 Caution After removing the server from the chassis always insert a filler panel into an empty slot to reduce the possibility of a system shutdown 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 3 To remove the battery from the chassis motherboard do the following See FIGURE 3 13 a Disconnect the battery from the chassis motherboard b Remove the four screws that secure the REM battery to the motherboard c Lift the battery away from the motherboard 4 To install the new battery perform steps 1 through step 3c in reverse order FIGURE 3 13 Replacing the REM Battery 5 Install the cover on the server For instructions see Install Cover on Server on page 3 7 3 28 Sun Blade X6270 Server Module Service Manual July 2009 3 6 7 3 6 7 1 Adding or Replacing a Fabric Expansion Module Follow th
69. is revised more frequently and might be more up to date than the translated documentation Documentation Support and Training Sun Function URL Sun Documentation Support Training http docs sun com http www sun com support http www sun com training Preface xi Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your Login file and directories on screen Use 1s a to list all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized These are called class options Replace command line variables You must be superuser to do this with real names or values To delete a file type rm filename The settings on your browser might differ from these settings xii Using UNIX Commands This document might not contain information about basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information m Software documentation that you received with your system m Solaris Operating System documentation which is at httpe dees sun com Sun Blade X6270 Server Module Service Manual July 2009 Sun Welcomes Your Comments Sun is interested in improving its d
70. m reset Boot process started by warm reset Does not apply Embedded controller management Management controller initialization Does not apply Secondary processor s initialization Secondary CPU initialization asserted Does not System firmware progress apply Chapter 2 Powering On and Configuring BIOS Settings 2 7 TABLE 2 1 BIOS POST Events Continued Boot continues Event Cause on host Video initialization When BIOS initializes keyboard Does not apply Keyboard controller initialization When BIOS initializes keyboard Does not apply Option ROM initialization BIOS initializes Option ROMs Does not System firmware progress apply Option ROM space exhausted BIOS cannot copy an option to the memory Yes User initiated system set up End user initiated access to BIOS Setup Utility Does not System firmware progress apply User initiated boot to OS System boot initiated Does not System firmware progress apply No bootable media Nothing to boot from No PXE server not found Boot error PXE server not found No F12 key was pressed but BIOS fails to boot from PXE server ACPI Power state Soft off power applied Does not apply 2 2 1 2 BIOS POST FI and F2 Errors Each power on self test POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component If the POST diagnostics discloses an FI or F2 error it typically reports the following information about the error m Type of e
71. nd serial connection defaults in ILOM as well as how to restore your ILOM SP firmware m Section 4 1 Troubleshooting the Server on page 4 2 Sun Diagnostic Tools on page on page 4 2 Diagnostic Tool Documentation on page on page 4 5 m Section 4 2 Restoring ILOM Defaults on page 4 6 Accessing the Preboot Menu on page on page 4 6 Restoring the Factory Default ILOM Root Password on page on page 4 12 Restoring ILOM Access to the Serial Console on page on page 4 13 Restoring the SP Firmware Image on page on page 4 15 Preboot Menu Command Summary on page on page 4 20 4 1 4 1 4 1 1 4 2 Troubleshooting the Server The Sun Blade X6270 Server Module and its accompanying software and firmware contain many diagnostic tools and features that can help you complete the following tasks m Isolate problems when a failure occurs on a customer replaceable unit CRU m Monitor the status of a functioning system m Exercise the system to disclose more subtle problems that might be hardware related Sun provides a suite of diagnostic tools each of which has its own specific strengths and applications For more information about which tool might be best to use for your purpose and where to locate information about these tools see m Sun Diagnostic Tools on page on page 4 2 m Diagnostic Tool Documentation on page on page 4 5 Sun Diagnostic Tools Sun provides a wid
72. nfiguring BIOS Settings 2 3 21 3 2 4 a Verify that the green power LED on the front panel of the server is in standby or off state b Ensure that the system was prepared for removal on the Component Management tab in ILOM In the Component Management tab a Ready no power status will appear in the Ready To Remove column for the server For more details see the prepare to remove component procedures in the Sun Integrated Lights Out Manager 2 0 Users Guide 820 1188 For information about removing the server from the chassis and removing the cover from the server see Removing the Server From the Chassis and Removing the Cover on page 5 Troubleshoot Server Power States Each time a server module powers on in the Sun Blade 6000 or 6048 Series Chassis it queries the CMM to ensure that there is enough power available from the power supply units PSUs to power on the server If there is not enough power to power on the server module the SP denies the server module from receiving power standby and main If this situation occurs the OK Power LED on the front panel of the server module will remain off To troubleshoot this power issue follow these guidelines 1 Review the ILOM Event Log messages to determine if the server has permission to power on An event message is recorded in the log any time there is not an adequate amount of power available from the PSUs to power on the server module For more information abou
73. nread eve on the Event Log View Event Log Mark all events as read Clear Event Log Enter Go to Sub F1 General CTRL Q Fig v02 61 C Copyright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 5 B 2 0 6 BIOS Advanced Menu IPMI Configuration BIOS SETUP UTILITY IPMI Configuration View all events in the BMC Event Log Status Of BMC Working It will take a max of gt View BMC System Event Log ond 3 read all Clear BM em Event Log C SEL records gt Set LAN Configuration t Select Screen ti Se Item Enter Go b Screen FI General Help CTRL Q from re e kbd F10 Save and it CTRL S from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc View BMC Event Log Sub Menu Total Number Of Entries se to traverse oo ent log SEL Entry Number Record ID rd Type imestamp ormat Ver IPMI ver 1 5 08 Power Supply sor Number 8D Dir Type 03 Data 818 ct Screen ct Item Change Option General Help CTRL Q from remote kbd F10 Save and Exit L S from remote kbd Exit y02 61 CO Copyright 1985 2006 American Megatrends Inc B 6 Sun Blade X6270 Server Module Service Manual July 2009 B 2 0 7 BIOS Advanced Intel VT d Configuration BIOS SETUP UTILITY Intel UT d Enabled Disabled Enabled Select Screen Select Item Change Option F1 General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd
74. o view the BIOS Boot menu selections B 10 Section B 4 0 1 Section B 4 0 2 Section B 4 0 3 Section B 4 0 4 Section B 4 0 5 BIOS Boot Menu Main on page B 11 BIOS Boot Menu Boot Settings Configuration on page B 11 BIOS Boot Menu Boot Device Priority on page B 12 BIOS Boot Menu Option ROM on page B 12 BIOS Boot Menu Wake On LAN on page B 13 Sun Blade X6270 Server Module Service Manual July 2009 B 4 0 1 B 4 0 2 BIOS Boot Menu Main Main Advanced Boot Settings gt Boot Settings Configuration Boot Device Priority Option ROM Enable Wake On LAN SETUP UTILITY Security Chipset Exit Configure Se during Sus Select Screen ti Select Item Enter Go to Sub Screen F1 General Help CTRL Q from remote kbd 10 Save and Exit S from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc BIOS Boot Menu Boot Settings Configuration BIOS SETUP UTILITY Boot Settings Configuration Quick Boot Quiet Boot Wait For F1 If Error Retry Boot List Allows BIOS to skip certain tests while booting This will decrease the time needed to boot the susten Enabled Disabled nabledl Disabled e Select Screen tL Select Item Change Option F1 General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit y02 61 Copyright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 11 B
75. ocumentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun Blade X6270 Server Module Service Manual part number 820 6178 11 Preface xiii xiv Sun Blade X6270 Server Module Service Manual July 2009 CHAPTER 1 Sun Blade X6270 Hardware and Software Features This chapter summarizes the features available on the Sun Blade X6270 Server Module and contains the following topics m Section 1 1 Server Hardware and Software Features on page 1 2 m Section 1 2 Server Indicators and Buttons on page 1 4 m Section 1 3 Attaching Devices To the Server on page 1 5 m Section 1 4 Replaceable Server Components on page 1 7 1 1 Server Hardware and Software Features TABLE 1 1 summarizes the standard configurations and optional components available for the Sun Blade X6270 Server Module TABLE 1 1 Server Hardware and Software Features X6270 Server Module Description Standard Server The following standard components are shipped on the Sun Blade X6270 Components Server Module Shipped e Service Processor SP One SP per server SP provides remote KVMS functionality IPMI baseboard management controller BMC functionality and interfaces to the chassis monitoring module CMM The SPs and CMM work together to form a complete server module and cha
76. odule connects to a Sun Blade Modular System or chassis which provides 12V main power to each module as well as cooling through fans In addition to the 12V main power the chassis provides 3 3V AUX power to each server module to power the local FRU ID EEPROM This 3 3V AUX power enables the chassis monitoring module CMM to query each server module slot prior to 12V main power and 12V fan power application to validate that there is sufficient power and cooling to support the server modules installed in the chassis Sun Blade X6270 Server Module Service Manual July 2009 A 3 Environmental Requirements TABLE A 2 gives the environmental requirements for the Sun Blade X6270 Server Module TABLE A 2 Sun Blade X6270 Server Module Environmental Requirements Condition Requirement Operating temperature Nonoperating temperature Operating humidity Nonoperating humidity Operating altitude Nonoperating altitude 5 C to 35 C noncondensing 40 C to 65 C 10 to 90 noncondensing 27 C max wet bulb 93 noncondensing 38 C max wet bulb 3048 meters at 35 C 12 000 meters Appendix A Server Module Specifications A 3 A 4 Sun Blade X6270 Server Module Service Manual July 2009 APPENDIX B BIOS Setup Utility Menus When necessary refer to the following menu selections available in the BIOS Setup Utility Note The BIOS menus shown in this appendix are examples The BIOS version
77. on page 4 8 m Edit Preboot Menu for Remote Serial Access on page on page 4 9 Prerequisites for Accessing the Preboot Menu Ensure that the applicable requirements are met prior to accessing the Preboot Menu from either a local or remote connection m For local access to the Preboot Menu using Locate button You must connect a terminal or console capable of running terminal emulation software to the serial port on the server using a dongle cable For more information about how to attach local devices to the server using a dongle cable see Attaching Devices To the Server on page on page 1 5 For instructions for accessing the Preboot Menu by using the Locate button see Access to the Preboot Menu on page on page 4 8 m For remote serial access to the Preboot Menu typing xyzzy during bootstrap Prior to accessing the Preboot Menu remotely you must set the bootdelay and check_physical_presence settings in the Preboot Menu to enable remote serial access To configure these settings for the first time you need to a Access the Preboot Menu using the Locate button on the local server as described in Access to the Preboot Menu on page on page 4 8 b Edit the settings in the Preboot Menu to enable remote access as described in Edit Preboot Menu for Remote Serial Access on page on page 4 9 c Use a remote serial terminal or console running terminal emulation software to access the Preboot Menu remotely
78. or servers shipped with SP or Local access for servers shipped without an SP via Tools and Driver DVD Solaris commands Operating system software Displays various kinds of system information Requires operating system Local and over network SunVTS Diagnostic tool standalone software Exercises and stresses the system running tests in parallel Requires operating system Install SunVTS software separately View and control over network 4 4 Sun Blade X6270 Server Module Service Manual July 2009 4 1 2 Diagnostic Tool Documentation TABLE 4 2 identifies where you can find more information about Sun diagnostic tools TABLE 4 2 Summary of Documentation for Sun Diagnostic Tools Diagnostic Tool Where to Find Information ILOM e Sun Integrated Lights Out Manager 2 0 User s Guide e Addendum to the Sun Integrated Lights Out Manager 2 0 User s Guide e Sun Integrated Lights Out Manager ILOM 2 0 Supplement for Sun Blade X6270 Server Module Locate the latest version of these guides at e http docs sun com app docs prod blade x6270 Preboot Menu e Section 4 2 Restoring ILOM Defaults on page 4 6 LEDs Sun Blade X6270 Server Module Service Manual or Sun Integrated Lights Out Manager 2 0 User s Guide System indicators Sun Integrated Lights Out Manager ILOM 2 0 Supplement for Sun Blade X6270 Server and sensors Module Locate the latest version of these guide
79. otherboard Enclosure on page 3 35 FRU Caution Before handling components attach an ESD wrist strap to the grounding post that is built into the rear of the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity Sun Blade X6270 Server Module Service Manual July 2009 3 6 1 Replacing or Adding a Hard Disk Drive When replacing or adding a hard disk drive on the Sun Blade X6270 Server Module refer to following sections m Internal System Software Designation for Storage Devices on page 3 11 m Replace or Add HDD or SSD on page 3 12 Note This component is a hot swappable CRU and can be replaced by anyone 3 6 1 1 Internal System Software Designation for Storage Devices The internal system software designation for storage devices hard disk drives HDD or solid state drives SSD is shown in FIGURE 3 4 FIGURE 3 4 Designation of HDDs or SSD Chapter 3 Maintaining the Sun Blade X6270 Server 3 11 3 6 1 2 3 6 1 3 3 12 HDD or SSD Failure and RAID A single storage device failure does not cause a data failure if the storage devices are configured as a mirrored RAID 1 volume optional The storage device can be removed and when a new storage device is inserted the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced
80. r the BIOS Setup Utility press the F2 key while the system is performing the power on self test POST Note If there is an error during the boot process you can press F1 to access the BIOS Setup Utility Alternatively you can also use the following hot key combinations when accessing the BIOS Setup Utility from a serial connection F1 Ctrl Q F2 Ctrl E F7 Control D F8 Control P F9 Control O F10 Control S F12 Control N The BIOS Setup Utility dialog appears Chapter 2 Powering On and Configuring BIOS Settings 2 15 2 2 3 2 2 16 System Time System Date gt Serial Number Information Enabling Support for Wake ON LAN After installing the operating system you might want to consider enabling the Wake On LAN WOL option in the BIOS Setup Utility This features enables you to power on the server from another location over the network V Enable or Disable WOL in BIOS 1 Access the BIOS Setup Utility menus For instructions see Access BIOS Setup Utility Menus on page 2 15 In the BIOS Setup Utility menus use the arrow keys or Tab key to navigate to the Boot menu In the Boot menu highlight the Wake ON LAN setting and then press Enter A tab appears listing the Wake ON LAN options one for each network port In the tab enable the appropriate port for example NETO WAKE ON LAN for network port 0 then press Enter and do one of the following m Select Enabled to enable the Wake On LAN s
81. rostatic Discharge 3 2 Removing or Replacing Filler Panels 3 3 3 3 1 Remove or Insert Filler Panels 3 3 Removing the Server From the Chassis and Removing the Cover 3 5 3 4 1 Remove Server Module From Chassis 3 5 3 4 2 Remove or Install Server Cover 3 7 v Remove Cover From Server 7 v Install Cover on Server 7 Locations of Replaceable Components 3 8 Replaceable Component Procedures 3 10 iv Sun Blade X6270 Server Module Service Manual July 2009 3 6 1 Replacing or Adding a Hard Disk Drive 3 11 3 6 1 1 Internal System Software Designation for Storage Devices 3 11 3 6 1 2 HDD or SSD Failure and RAID 3 12 3 6 1 3 Replace or Add HDD or SSD 3 12 3 6 2 Replacing the System Battery 3 15 3 6 3 Replacing the Compact Flash Module 3 17 3 6 4 Replacing or Upgrading Memory Modules DIMMs 3 18 3 6 4 1 Memory Module Installation Considerations 3 18 3 6 4 2 Replace or Add DIMM 3 22 3 6 4 3 Error Correction and Parity 3 25 3 6 5 Adding or Replacing a RAID Expansion Module 3 25 3 6 5 1 Replace or Adda REM 3 26 3 6 6 Replacing the REM Battery 3 27 3 6 7 Adding or Replacing a Fabric Expansion Module 3 29 3 6 7 1 Replace or Adda FEM 3 29 3 6 8 Replacing or Upgrading the CPU 3 31 3 6 9 Replacing Motherboard Enclosure 3 35 4 Troubleshooting the Server and Restoring ILOM Defaults 4 1 4 1 4 2 Troubleshooting the Server 4 2 4 1 1 Sun Diagnostic Tools 4 2 4 1 2 Diagnostic Tool Documentation 4 5 Restoring ILOM Defaults 4 6 4 2 1
82. rror detected m When or where the error occurred TABLE 2 2 lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported 2 8 Sun Blade X6270 Server Module Service Manual July 2009 TABLE 2 2 BIOS POST FI and F2 Error Messages BIOS POST Error Message Error Type Uncorrectable Error Detected on Last Boot IOH 0 IOH error Protocol Error Please Check SP Log for more Details Resolution e Press FI to continue e Check the SP event log in ILOM for more details Uncorrectable Error Detected on Last Boot IOH 0 IOH error QPI x Error Please Check SP Log for more Details e Press FI to continue e Check the fault management function and the SP event log in ILOM for more details Note Where QPI x equals 0 for QPI Link 0 or 1 for QPI Link 1 Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press FI to continue PCLE x Error Please Check SP Log for more e Check the fault management function and Details the SP event log in ILOM for more details Note Where PCI E x port number can range from 1 to 10 depending on the PCI root port on IOH Uncorrectable Error Detected on Last Boot IOH 0 IOH error e Press FI to continue ESI Error Please Check SP Log for more Details e Check the fault management function and the SP event log in ILOM for more details Uncorrectabl
83. rs for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST Chapter 2 Powering On and Configuring BIOS Settings 2 11 2 2 1 4 PCI Express ExpressModule Slot Booting Priority The Sun Blade X6270 Server Module supports up to two chassis PCI Express ExpressModules PCIe EMs per server module The chassis slots for the PCIe Express Modules are detected by the BIOS during startup in this order PCle EM BLn 1 and PCle EM BLn 0 For example if the server is in slot 3 the BIOS boot priority is 3 1 3 0 See the chassis documentation for further information on PCIe EMs 2 2 1 5 Ethernet Port Device and Driver Naming The Sun Blade X6270 Server Module supports up to two 10 100 1000BASE T Gigabit Ethernet ports provided by the network express modules NEMs installed in the chassis The lower NEM port is NET 0 and the upper NEM port is NET 1 as shown in FIGURE 2 1 If you have the InfiniBand NEM installed only one Ethernet port per server module will be available FIGURE 2 1 Ethernet Port Chassis Labeling Designations NET 0 For further information on NEMs see the chassis documentation The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems FIGURE 2 2 for a diagram that explains the logical operating system and physical BIOS naming conventions used for each interface Note
84. s TABLE 4 4 Preboot Menu Commands Command Description boot vers help show edit diag host Boots ILOM The Preboot Menu exits and ILOM restarts Note This command executes a modified boot sequence that does not offer the choice to select the diagnostic level or to interrupt the boot sequence and return to the Preboot Menu To execute the normal boot sequence use the reset warm command instead Displays version information including the hardware type board revision ILOM revision revisions of PBSW and recovery U Boot Shows the checksum integrity of the images and the preference between redundant images Displays a list of commands and parameters Displays a list of SP settings Starts an interactive dialog that prompts and changes settings one by one See Edit Preboot Menu for Remote Serial Access on page on page 4 9 for details Runs the U Boot diagnostic tests in manual mode See the Sun X64 Servers Diagnostics Guide for more on U Boot diagnostic tests Initiates various activities related to the host e clearcmos Clears CMOS and BIOS passwords e console Connects SP console to host serial console Note Type Ctrl qto quit e show Shows information about the host state e enable on Enables the front panel Power button which is usually disabled unless ILOM is running Caution If you start the host when ILOM is off the BIOS does not send error events or po
85. s at e http docs sun com app docs prod blade x6270 e Section 2 2 About The BIOS on page 2 6 e Section 2 2 1 1 Default BIOS Power On Self Test POST Events on page 2 7 e Section 2 2 1 2 BIOS POST FI and F2 Errors on page 2 8 e Section 2 2 1 3 How BIOS POST Memory Testing Works on page 2 11 e Sun x64 Servers Diagnostics Guide Locate the latest verson of this guide at e http docs sun com app docs prod blade x6270 Solaris commands Locate the latest Solaris command information for Solaris 10 at e http docs sun com app docs doc 817 0550 eqxqt a view Sun VTS Download the Sun VTS software at e http sunsolve com Locate the latest documentation for SunVTS at e http www sun com oem products vts index html Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 5 4 2 4 2 1 4 6 Restoring ILOM Defaults You can restore the factory defaults for the following ILOM features m ILOM root password m Serial port connection To restore these factory defaults you must use the Preboot Menu utility that is shipped installed on your server The Preboot Menu enables you to address changes to some of ILOM s settings while ILOM is not currently running In addition to restoring factory defaults for the root password and serial connection settings the Preboot Menu enables you to restore the SP firmware image on your system For more information about how to
86. s display when the BIOS is attempting to configure IDE ATAPI devices in POST 8254 timer error e Press FI to continue e Check the SP event log in ILOM for more details Note This type of error typically indicates an error while programming the count register of channel 2 of the 8254 timer This could indicate a problem with system hardware RAM R W test failed Memory test failure KBC BAT Test failed Keyboard controller basic assurance test error Display memory test failed e Press FI to continue e Check the SP event log in ILOM for more details Note This type of error typically indicates that the RAM read write test failed e Press FI to continue e Check the SP event log in ILOM for more details Note Keyboard controller BAT test failed This error might indicate a problem with keyboard controller initialization e Press FI to continue Check the SP event log in ILOM for more details CMOS Battery Low e CMOS Checksum Bad e CMOS Date Time Not Set Press F2 to enter BIOS Setup Utility to load system defaults Check the SP event log in ILOM for more details If necessary replace CMOS battery Press F2 to enter BIOS Setup Utility to load system defaults Check the SP event log in ILOM for more details 2 10 Sun Blade X6270 Server Module Service Manual July 2009 TABLE 2 2 BIOS POST Error Message Error Type Resolution BIOS POST F
87. set CPU Bridge Chi Configuration ncy G equency 1066 Mhz Appendix B BIOS Setup Utility Menus B 15 B 6 0 3 BIOS Chipset Menu NorthBridge Configuration al Beach DMA configuration ision t QPI Frequency 3GT 7s Crystal Beach DMA Enabled Crystal Beach DCA Enabled Select Screen TL Select Item Change Option FI General Help CTRL Q from remote kbd F10 Save and Exit TRL S from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc B 6 0 4 BIOS Chipset Menu SouthBridge Configuration BIOS SETUP UTILITY South Bridge Chi t Configuration Restore on AC Power Loss Power Off Power Off Power On Last State Select Screen Change 0 General Help I m remote kbd Save and Exit CTRL S from remote kbd ESC Exit v02 61 C Copyright 1985 2006 American Megatrends Inc B 16 Sun Blade X6270 Server Module Service Manual July 2009 B 7 BIOS Exit Menu Exit Exit Options Exit tem setup saving the Save Changes and Exit Discard Changes and Discard Changes F10 key can be used for this operation Load Optimal Defaults Appendix B BIOS Setup Utility Menus B 17 B 18 Sun Blade X6270 Server Module Service Manual July 2009 APPENDIX C Connector Pinouts This appendix contains information about the following connector pinouts Section C 1 3 Cable Dongle Pinouts on page C 2 Section C 2 4 Cable Dongle Pinouts on page C 3 Section C 3 SA
88. should insert a DIMM filler panel in the socket For more details see these sections Removing or Replacing Filler Panels on page 3 3 Chapter 3 Maintaining the Sun Blade X6270 Server 3 23 FIGURE 3 12 DIMM Socket Release and Alignment Figure Legend DIMM Socket Release and Alignment 1 DIMM connector slot DIMM connector key DIMM ejector lever 4 To install a DIMM do the following a Determine the DIMM socket location to populate For details see DIMM Population Rules on page 3 20 Note If the DIMM socket contains a filler panel you will need to remove the DIMM filler panel prior to installing a DIMM into the DIMM socket For details see Remove or Insert Filler Panels on page 3 3 b Ensure that the ejector lever at each end of the memory socket are fully open rotated outward to accept the new DIMM c Ensure that the DIMM ejector levers are open angled outward then align the DIMM notch to the DIMM connector key See FIGURE 3 12 d Using both thumbs press the DIMM straight down into the DIMM connector slot until both ejector levers close locking the DIMM in to the socket 3 24 Sun Blade X6270 Server Module Service Manual July 2009 3 6 4 3 3 6 5 Note The DIMMs must be inserted evenly straight down into the DIMM connector slot until the ejector levers lock into place e Verify that the DIMM ejector levers are upright seated and tight Press on ejector levers
89. ssis management system Indicators and Buttons The Sun Blade X6270 Server Module includes standard service indicator LEDs and buttons e Flexible I O Network Connectivity Supported I O network connectivity can include these optional components Fabric expansion module chassis network express modules and chassis PCI express modules e Front Panel I O Device Connection The Sun Blade X6270 Server Module front panel provides a universal connection port for attaching devices directly to the server using a dongle cable Preinstalled CPU Servers are typically ordered and shipped with preinstalled memory and and DIMM CPU configurations Some of the preinstalled memory and CPU Configurations assemblies offered and shipped for the Sun Blade X6270 Server Module can include e 2 Xeon Quad Core E5520 CPU 2 26GHz Turbo 80W e 4GB Memory 2x 2GB DDR3 1066MHz DIMMs or e 2 Xeon Quad Core E5540 CPU 2 53GHz Turbo 80W e 12GB Memory 6 x 2GB DDR3 1066MHz DIMMs or e 2 Xeon Quad Core X5570 CPU 2 93GHz Turbo 95W e 24GB Memory 6 x 4GB DDR3 1333MHz DIMMs 1 2 Sun Blade X6270 Server Module Service Manual July 2009 TABLE 1 1 Server Hardware and Software Features Continued X6270 Server Module Description Optional Server Components Supported Operating Systems The following optional server components may be ordered and shipped separately e CPU Assembly Options e DDR3 Memory Kits e Compact Fl
90. sting CPU use an alcohol pad to clean all the old thermal grease from the component surface b Ensure that the CPU socket release lever and retainer plate are in the fully open position then align the CPU with the CPU socket and gently set the CPU onto the pins in the socket Note Use the alignment keys in the CPU socket to match the alignment notches on the sides of the CPU Note Mixing CPU speeds is not supported Install two identical CPUs in your server Chapter 3 Maintaining the Sun Blade X6270 Server 3 33 FIGURE 3 17 Install CPU and Heatstink c When the CPU is fully seated in the socket pivot the hinged retainer plate down onto the top of the CPU See the insert in the first 1 figure shown in FIGURE 3 17 d Pivot the release lever down and into the locked position at the side of the socket The release lever must lock down the retainer plate as you close the lever 5 To install or reinstall the heat sink over the CPU socket perform the following steps a Use the syringe supplied with the new or replacement CPU to apply approximately 0 1 ml of thermal grease to the center of the top of the CPU Do not distribute the grease Note System cooling might be affected by dust and contaminant build up Therefore you should open and check systems approximately every six months or more often in dirty operating environments Check system heatsinks fans and air openings If necessary clean
91. stored in the CMOS RAM is invalid the BIOS settings return to their default optimal values There are seven menus in the BIOS Setup Utility which appear in this order Main Advanced PCI Boot Security Chipset and Exit To navigate the menus or options listed on the menu use the arrow keys The options or fields that you can configure on a menu appear in color For further instructions on how to navigate and change settings in the BIOS Setup Utility refer to the online instructions provided on the menu For additional information about the BIOS operations and menu options available on your server refer to the following sections m BIOS Booting and Set Up Considerations on page 6 m BIOS Setup Utility Menus on page 13 m Enabling Support for Common BIOS Settings on page 15 m Updating the BIOS Firmware on page 22 BIOS Booting and Set Up Considerations Refer to the following sections for information when booting the BIOS and other set up considerations m Default BIOS Power On Self Test POST Events on page 7 m BIOS POST FI and F2 Errors on page 8 m How BIOS POST Memory Testing Works on page 11 m PCI Express ExpressModule Slot Booting Priority on page 12 m Ethernet Port Device and Driver Naming on page 12 m Ethernet Port Booting Priority on page 13 Sun Blade X6270 Server Module Service Manual July 2009 2 2 1 1 Default BIO
92. systems by carefully brushing blowing or vacuuming contaminants from the system b Turn the heatsink upright and reinsert the mounting screws See the second 2 figure shown in FIGURE 3 17 Caution Avoid moving the heatsink after it has contacted the top of the CPU Too much movement could disturb the layer of thermal grease leading to component damage 3 34 Sun Blade X6270 Server Module Service Manual July 2009 c Carefully position and align the heatsink over the CPU Note The heatsink is not symmetrical and it must be aligned before you place it on the CPU d Lower the heatsink onto the CPU aligning the mounting screws with their holes on the motherboard e Using an allen wrench alternately tighten the two heatsink mounting screws 180 degrees at a time until each spring is completely compressed Tighten the screws to 7 in lbs 0 8 Nm 6 Reinstall the cover on the server For details see Section t Install Cover on Server on page 3 7 3 6 9 Replacing Motherboard Enclosure Note This component is a FRU and should be replaced only by qualified service technicians Contact your Sun Service representative for assistance To remove the motherboard enclosure from service or to return the motherboard enclosure to service follow these steps 1 To remove the motherboard enclosure from service perform the following a Power off the server and remove the server from the chassis
93. t the ILOM event log or monitoring power consumption refer to the Sun Integrated Lights Out Manger 2 0 User s Guide 820 1188 2 Ensure that the system chassis has the proper amount of power supplies installed to support powering on all the chassis components currently installed Refer to the system chassis documentation for information about the number of power supplies required to power on chassis components 3 To avoid power loss it is recommended that you use the default CMM power management settings for PSUs in ILOM For more information about power management refer to the Sun Blade X6270 Server Module ILOM 2 0 Supplement Guide 820 6180 and the Sun Integrated Lights Out Manger 2 0 ILOM 2 0 User s Guide 820 1188 Sun Blade X6270 Server Module Service Manual July 2009 2 1 4 2 1 4 1 Wake On LAN Remote Power On Wake On LAN WOL enables you to power on a server from another location over a network connection Specifically this feature provides the ability for the network controller in the server to power the server on when a magic packet is received over the network from a remote system WOL Set Up Requirements 1 The Wake On LAN WOUL feature in the Boot menu of the BIOS must be enabled For details see Enabling Support for Wake ON LAN on page 2 16 The server must be installed in a chassis that has an established connection to an active power source For details about how to install the pow
94. t the heatsink slightly to lift it off the board Turn the heatsink upside down and allow the spring in each of the mounting holes to fall out into your hand FIGURE 3 16 Remove Heatsink and CPU 3 32 Sun Blade X6270 Server Module Service Manual July 2009 Note Set the heatsink upside down on a clean flat surface to prevent the thermal grease from contaminating other components c To remove the faulty CPU from the CPU socket perform the following steps See FIGURE 3 16 i Pivot the socket lever up into the fully open position ii Open the hinged plate that covers the CPU until it is in the fully open position iii Lift the CPU out of the socket leaving the lever and plate in the open position 4 To install or reinstall a CPU perform the following steps and see FIGURE 3 17 a Determine the CPU socket location to populate then if you are replacing the existing CPU with a new CPU proceed to Step 4b otherwise perform one of the following tasks before proceeding to Step 4b Remove air baffle and filler panel in CPU socket If you are adding a second CPU to the motherboard for the first time and the CPU location is covered by an air baffle you will need to remove the air baffle and the filler panel inside the CPU socket prior to adding the CPU For instructions see Remove or Insert Filler Panels on page 3 3 or a Clean old thermal grease from existing CPU If you are reinstalling the exi
95. th module replacement filler panels for CPUs storage drives and memory modules These filler panels are installed at the factory and must remain in the server until you are ready to replace them with a purchased module A filler panel is a metal or plastic enclosure that does not contain any functioning system hardware or cable connectors These panels must remain in any unused module slots storage drives DIMMs servers and CPUs to ensure proper airflow throughout the system If you remove a filler panel and continue to operate your system with an empty module slot the operating performance for your system could decline 3 3 1 Remove or Insert Filler Panels TABLE 3 1 identifies how to remove or insert server module replacement filler panels TABLE 3 1 Filler Panel Replacement Procedures Filler Panel Module Remove Procedure Install Procedure Server Module 1 Locate the server module filler panel 1 Locate the vacant server module slot in the to be removed from the chassis chassis 2 To unlatch the server module filler 2 Ensure that the release lever is fully opened panel from the chassis press the then align the filler panel with the vacant server button on the release lever handle module slot then lower the lever into the fully 3 Slide the filler panel into the vacant server open position module slot 3 To remove the filler panel from the As the release lever makes contact with the chassis hold the release lever then
96. the HDD or SSD release lever is in a fully opened position b Slide the HDD or SSD into the vacant slot by pressing the middle of the HDD faceplate with your thumb or finger The release lever will rise as it makes contact with the chassis Do not slide the storage device in all the way Leave the storage device out approximately 0 25 to 0 50 inch from the opening 3 14 Sun Blade X6270 Server Module Service Manual July 2009 3 6 2 c Using your thumb or finger press on the middle of the HDD or SSD faceplate until the release lever engages with the chassis d Close the release lever until it clicks into place and is flush with the front of the server Note If the storage devices were previously configured as a mirrored RAID 1 array an automatic resynchronization is invoked and the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage device was configured as a hot spare the new HDD is automatically configured as a new hot spare Replacing the System Battery Note This component is a CRU and can be replaced by anyone Follow these steps to replace the system battery on the server 1 Power off the server and remove it from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution After removing
97. the air baffle to expose the empty CPU socket 1 Locate the vacant disk drive module slot in the server then ensure that the release lever on the filler panel is fully opened Slide the filler panel into the vacant slot by pressing the middle of the filler panel faceplate with your thumb or finger The release lever will rise as it makes contact with the chassis Do not slide the filler panel in all the way Leave the filler panel out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening Using your thumb or finger press on the middle of the filler panel faceplate until the release lever engages with the chassis Close the release lever until it clicks into place and is flush with the front of the server Lower the air baffle over the CPU socket and align the holes for the mounting screws on the motherboard Insert the two mounting screws then use an Allen wrench 4 mm to tighten the screws Note For instructions for adding or replacing chassis component filler panels for example network modules or chassis monitoring modules consult the documentation supplied with your chassis 3 4 Sun Blade X6270 Server Module Service Manual July 2009 3 4 3 4 1 Removing the Server From the Chassis and Removing the Cover Use the preparatory procedures in this section when you are referred to them from the removal and replacement procedures Caution Do not operate the system with
98. to ensure that they are engaged properly 5 Install the cover on the server For instructions see Install Cover on Server on page 3 7 Error Correction and Parity The server s processor provides parity protection on its internal cache memories and error correcting code ECC protection of the data The system can detect and log the following types of errors m Correctable and uncorrectable memory ECC errors m Correctable and uncorrectable CPU internal errors Advanced ECC corrects up to 4 bits in error on nibble boundaries as long as they are all in the same DRAM If a DRAM fails the DIMM continues to function Refer to the Sun Integrated Lights Out Manager 2 0 User s Guide 820 1188 for information on how to access the error log Adding or Replacing a RAID Expansion Module The REM RAID expansion module enables the RAID functionality for SAS HDDs The supports RAID 0 and 1 When adding a REM to a server you must ensure the server is equipped with one or more SAS or SATA HDDs or Solid State Drives SSDs in disk slots 0 through 3 For further information about the implementation and configuration of RAID on this server see the Sun Disk Management For x64 Sun Fire and Sun Blade Series Servers Overview Guide 820 6350 Caution Backup all data to an external site prior to adding a REM to a server that does not already have a REM installed Chapter 3 Maintaining the Sun Blade X6270 Server 3 25 3 6 5 1 3
99. toring module CMM If you forget the root password you can use the Preboot Menu to restore the password to the factory default changeme V Restore ILOM Root Password to Factory Default Using the Preboot Menu 1 Access the Preboot Menu as described in Accessing the Preboot Menu on page on page 4 6 2 In Preboot Menu type Preboot gt unconfig password Setting preserve_password to no for the next boot of ILOM 3 Reset the SP by typing Preboot gt boot The Preboot Menu exits and the SP restarts After restarting the ILOM SP the value for the root password on the ILOM SP and CMM is set to changeme when the SP is finished booting Sun Blade X6270 Server Module Service Manual July 2009 4 2 3 Restoring ILOM Access to the Serial Console In the event that the serial connection between ILOM and a host becomes unavailable you can restore access to the serial port connection by reconfiguring the host as the external serial port owner in either the ILOM web interface or CLI or in the Preboot Menu To determine which interface to use when restoring the serial connection between ILOM and a host console consider the following If a network connection is available you should use the ILOM web interface or CLI to restore ILOM s access to the serial console For instructions see the procedure for Switching Serial Port Output Between SP and Host Console in the Sun Integrated Lights Out Manager ILOM
100. until the bootdelay setting appears To change the bootdelay setting type 3 10 or 30 then press Enter This value 3 10 or 30 specifies the number of seconds the SP boot process delays while waiting for your input The Preboot Menu re displays the bootdelay setting with the new value Press Enter to return to Preboot Menu selections The Preboot Menu selections appear Chapter 4 Troubleshooting the Server and Restoring ILOM Defaults 4 9 4 10 6 Press Enter to move through the settings until the check physical presence setting appears To change the check physical presence setting type no then press Enter The Preboot Menu displays the check physical presence setting with the new value 7 Press Enter for the new value to take effect The Preboot Menu asks you to confirm your changes Enter y es to commit changes no 8 Type y to save your changes and exit the edit session If you want to exit the edit session without saving your changes type n The following example shows an edit session where the bootdelay and check_physical_presence settings are changed Note For a list of other settings you can edit in the Preboot Menu see Edit Mode Settings in Preboot Menu on page on page 4 11 Preboot gt edit Press Enter by itself to reach the next question Press control C to discard changes and quit Values for baudrate are 9600 19200 38400 57600 115200 Fs Set baudrate 9600
101. use the Preboot Menu to restore settings in ILOM see these sections m Section 4 2 1 Accessing the Preboot Menu on page 4 6 m Section 4 2 2 Restoring the Factory Default ILOM Root Password on page 4 12 m Section 4 2 3 Restoring ILOM Access to the Serial Console on page 4 13 m Section 4 2 4 Restoring the SP Firmware Image on page 4 15 m Section 4 2 5 Preboot Menu Command Summary on page 4 20 Accessing the Preboot Menu To access the Preboot Menu you must reset the SP and interrupt the boot process You can interrupt the ILOM boot process by either m Using the Locate button on the local server For details about the requirements for this local access method see Prerequisites for Accessing the Preboot Menu on page on page 4 7 Or Typing xyzzy during a pause in the bootstrap process from a remote serial terminal For details about the requirements for this remote serial access method see Prerequisites for Accessing the Preboot Menu on page on page 4 7 Some Preboot Menu settings must be configured first and until they are you must use the Locate button method to access the Preboot Menu For detailed instructions for accessing the Preboot Menu from a local or remote connection see the following sections Sun Blade X6270 Server Module Service Manual July 2009 m Prerequisites for Accessing the Preboot Menu on page on page 4 7 m Access to the Preboot Menu on page
102. wer messages to the SP This can cause all server modules to lose power e hard off Turns the host off 4 20 Sun Blade X6270 Server Module Service Manual July 2009 TABLE 4 4 Command Preboot Menu Commands Continued Description net reset unconfig config dhcp ping flash e config Starts a dialog that enables you to change the ILOM network settings e dhcp Changes the network addressing from static to DHCP Note You must set ipdiscovery dhcp using the net config command first e ping Sends a ping e flash Downloads an ILOM firmware image See Restoring the SP Firmware Image on page on page 4 15 for details Type help net command for more details on these commands warm cold Resets the SP and the host e warm Resets the SP without affecting a running host e cold Resets the SP and the host It has the effect of powering off the server module users ilom_conf most all Causes ILOM to erase any configuration information and returns the values to defaults the next time ILOM boots e users Resets all configured user information e password Resets the ILOM root password to the default See Restoring the Factory Default ILOM Root Password on page on page 4 12 for more details e ilom_conf Resets configuration settings but preserves SP network and baudrate preferred and check_physical_presence e most Resets the SP dat
103. wing procedure to replace a DIMM 1 Power off the server and remove the server from the chassis For instructions see m Power Off and Verify Server Is Ready for Removal From Chassis on page 2 3 m Remove Server Module From Chassis on page 3 5 Caution After removing the server from the chassis ensure that a filler panel is inserted into the empty server slot to reduce the possibility of a system shut down 2 Remove the cover from the server For details see Remove or Install Server Cover on page 3 7 3 To replace a faulty DIMM perform the following steps otherwise proceed to Step 4 a Identify the location of the faulty DIMM by pressing the fault remind button on the motherboard see FIGURE 3 11 m If DIMM ejector LED is off DIMM is operating properly m If DIMM ejector LED is on amber DIMM is faulty and should be replaced Sun Blade X6270 Server Module Service Manual July 2009 FIGURE 3 11 Fault Remind Button and LED Locations Figure Legend Fault Remind Button and LED Locations for CPUs and DIMMs 1 Fault remind button 2 DIMM and CPU LEDs b To remove the DIMM do the following i Rotate both DIMM slot ejectors outward as far as they will go The DIMM is partially ejected from the socket See FIGURE 3 12 ii Carefully lift the DIMM straight up to remove it from the socket Caution If you are not immediately inserting a replacement DIMM into the empty DIMM socket you
104. y Support Enabled Sredir Memory Display Delay No Delay e Select Screen TL el Item Change Option F1 General Help CTRL Q from remote kbd F10 Save and Exit CTRL from remote kbd ESG Exit v02 61 Copyright 1985 2006 American Megatrends Inc B 8 Sun Blade X6270 Server Module Service Manual July 2009 B 2 0 11 B 2 0 12 BIOS Advanced Menu Trusted Computing BIOS SETUP UTILITY Comput ing Enable Disable TPM a sama n TCG TPM 1 1 1 2 supp TCG TPM SUPPORT in BIOS lt lect Screen TL lect Item Change Option FI General Help CTRL Q from remote kbd F10 Save and Exit TRL S from remote kbd Exit v02 61 C Copyright 1985 2006 American Megatrends Inc BIOS Advanced Menu USB Configuration BIOS SETUP UTILITY USB Configuration SB Devices Enabled 2 Keyboards 2 Mice 4 Hubs Select Screen Select Item General Help CTRL Q from remote kbd F10 Save and Exit RL S from remote kbd v2 61 C Copyright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 9 B 3 B 4 Advanced PCI WARNING sett ing may caus Clear NURAM ent Sett BIOS PCI Menu Selections URAM during Boot ings wrong values in belo stem to malfunction No Select Screen ect Item tL Change Option F1 CTRL Q from ren F1 id E from remote kbd General Help te kbd nds Inc BIOS Boot Menu Refer to the following sections t
105. you can access from each of the seven top level BIOS menus FIGURE 2 3 Sun Blade X6270 Server Module BIOS Configuration Utility Menu Tree Advanced PCI Security Chipset l Main menu menti meni Boot menu Man men Exit menu CPU Boot Settings CPU Bridge Configuration Configuration Configuration SATA Boot Device NorthBridge Configuration Priority Configuration ACPI Option ROM SouthBridge Configuration Configuration Event Wake On Logging LAN IPMI BMC Configuration Event Log Intel VT d LAN Configuration MPS Configuration Remote Access Type Configuration For an example of the options that are available on the BIOS Setup Utility menus see Appendix B 2 14 Sun Blade X6270 Server Module Service Manual July 2009 Des 22 31 Enabling Support for Common BIOS Settings This section includes instructions for Accessing the BIOS Setup Utility Menus on page 15 Enabling Support for Wake ON LAN on page 16 Configuring Support for TPM on page 17 Configuring SP LAN Settings on page 19 Configuring Option ROM Settings in BIOS on page 21 Accessing the BIOS Setup Utility Menus The following procedures describes the steps for accessing the BIOS Setup Utility menus V Access BIOS Setup Utility Menus 1 Power on or power cycle the server 2 To ente
106. yright 1985 2006 American Megatrends Inc Appendix B BIOS Setup Utility Menus B 3 B 2 0 3 BIOS Advanced Menu On board SATA Configuration BIOS SETUP UTILITY On board SATA Configuration Configure SATA I as AHCI IDE AHCI AHCI PortO Not Detected AHCI Porti Not Detected AHCI Port2 Di AHCI Port3 Hard D AHCI Port4 Not De AHCI PortS Not Detected Select Screen TL Select Item Change Option F1 General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit y02 61 CO Copyright 1985 2006 American Megatrends Inc B 2 0 4 BIOS Advanced Menu ACPI Configuration BIOS SETUP UTILITY ACPI Settings fiduanced ACPI Configuration settings gt Advanced ACPI Configuration section to additional ACPI options o to Sub Screen General Help CTRL Q from remote kbd F10 Save and Exit CTRL S from remote kbd ESC Exit v02 61 Copyright 1985 2006 American Megatrends Inc B 4 Sun Blade X6270 Server Module Service Manual July 2009 Advanced ACPI Configuration Sub Menu BIOS SETUP UTILITY Advanced PT Configuration ACPI Version Features ACPI v3 0 ACPI APIC support Enabled AMI DEME table Enabled eadle mode Enabled ACPI SRAT Table Enabled EMS support SPCR Disabled Option 1 Help rom remote v02 61 Copyright 1985 2006 American Megatrends Inc B 2 0 5 BIOS Advanced Menu Event Logging Details BIOS SETUP UTILITY View all u

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