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Envoy Lane Machine

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2. Figure 2 7 Buffing System 1 BUFFER BRUSH 3 BUFFER LIFTING MOTOR 5 BUFFER DRIVE MOTOR 2 DISPERSION ROLLER 4 DISPERSION ROLLER MOTOR 20 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual 3 When the machine reaches the end of the conditioning pattern the buffer brush and dispersion roller stop rotating and the buffer brush is raised up and out of contact with the lane surface until the machine reaches the pin deck 4 When the machine returns from the end of the lane to the conditioner pattern section of the lane the buffer brush will lower back to the lane surface if conditioner values are programmed in last zone If last zone conditioner values equals zero the last zone is skipped and the buffer brush lowers at the next to last zone The buffer brush will continue blending the conditioner until the machine reaches the programmed distance from the foul line 5 The buffer lifting motor will raise the buffer brush and the brush will stop turning The machine will continue traveling back to the foul line and stop Envoy Operation amp Ser
3. Ox Lu 2 O CONTROLLER PCB O O as RH B riOlb se 0 F i S Jus 1 INJECTOR PCB 433 39 INJECTOR PCB 25 32 INJECTOR PCB 417 24 NJECTOR PCB 9 16 NJECTOR PCB 1 8 al E 24 D D O D D D D O D e O D D D O D G D D D D D r1 D e D 5 D D D D D O D D D D D BLK lt e WW H 2 J o 2 J3 J3 J3 J3 J3 S Ea A e A zi A 3 J2 H u4 3 J2 Jus S 2 H z lf His S y2 Jj ua RED TO CHARGER Ha Hr doc J3 CC E y O 4 y e 4 F x T N 7 T d n rz E Da ical x t D EJ T ll RED g fei Ss P ru gn MER Keen i RED Do CIRCUIT BREAKER q EDs A 0O CHARGER a EB Jiu P oem RED n EN IE j gt el co d gt R CIRCUIT BREAKER no Es BLK a RED o O O E RED n VACUUM l RED RED BK BLK Treo O III DUDU L RED Ol RED Do CIRCUIT BREAKER RED d BATTERY RED qe S RED e Q e LI p eRUN E o 090o09e9007 o BLK gt Iri 3 3 RED DISPLAY Bit eme ES CHARGER RED ala a RED RELAY E Lo Ly Lu YLW x 0 c RED r4 MOTOR TE Cue al CONTROLLER PCB BLK m Cia c BATTARY CN GND BLK du i E n s power E I S E SWITCH vis en Ly fata A Be EB ui o 0990090099 o RED U RED J13 Si B CH i BLK ig x xx SIS BLK PEB S e LJ jp e Be RO ooo aa KED YLW m a Kec M1 gt DRIVE i o J8 icm p VACUUM WHT MOTOR O g O E ou WHT B
4. RACEWAY ABOVE INJECTOR RAIL INJECTOR RAIL OIL CLEANER CIRCUIT BREAKER P MPS OIL BATTERY HEATER J ES CIRCUIT BREAKER VACUUM TO BATTERY TO CHARGER REN DISPERSION BUFFER BRUSH di pee CIRCUIT BREAKER POWER SWITCH eel E POWER TYPE 1 GR IP G DRIVE MOTOR eel gee Ee Se WC H LL Xd iu l M M CONDITIONER PUMP DRIVE MOTOR CABLE pas o V y uuu BUFFER BRUSH MOTOR CHARGING PORT CLEANER PUMP POWER SWITCH RED TOP BLACK BOTTOM GREEN BOTTOM WHITE TOP Electrical System Schematic Left Side View Envoy Operation amp Service Manual GREEN LED RED LED RED ORANGE BLACK BROWN 4 BUFFER UP DOWN MOTOR BLACK COM CORD KIL CONDITIONER VENT VALVE S O CONDITIONER PRESSURE VALVE CONDITIONER TANK RACEWAY INSIDE U CHAI l ACCUMULATOR RACEWAY ABOVE INJECTO R RAIL EOL SENSOR SPEED SENSOR PRESSURE SENSOR Q DUSTER SQUEEGEE BUFFER BEEPER a EE POWER UP DOWN CHARGER VALVI LEDS eS SQUEEGEE UP DOWN MOTOR TEMPERATURE SENSOR AE MAN eRUN DISPLAY
5. n 15 The er 16 The Dir ct Conditioning System ett teret caida 19 The B liting Op ra ici a eb Le PS LE etd eeu aenea LO eio eb test 20 The Traction Drive Systetn en Decret pee eet eerte neo rere aa 22 The Ch rging Reuss ET ET USER ios 23 Finding Your Way Around the Envoy esee ener nono rn nennen nennen 25 Operating POSICI D a e itr oit tu PU ebrei Lexi bubo degen stees ege ebessen 25 Transport POSITION oec tette reet reae epar repre e oaa etr reo eran E Ee RP ENEE D eg deen 26 The Graphical User Interface GUI 5 5 eter eere sagen esrin eiia onies 27 Handle Controls 28 Section 3 Envoy Power System sissscscsssssscssoseccseoseveocossveccsconsessoonsssosersseassscoassessenssenseesseneseenes 29 AGM Batteries o 29 sn E Eia E RE ETE EAA E EETA EITE 30 TREK 30 Battery Chain as 31 Chargino EE 31 Charging the AGM Battery eee etie eerte entero kae La Eua iiA EEEE RAEE 32 Chareins the Lithium Battery ninia picadillo EXEAT ORIS EE ONES 33 Battery Warnings ie terere teri es rra SEESE EE SET odes EERSTEN FERNER ERE 33 Operator S Srita 33 High dire cM EiS 34 Low Voltage iiie it oet EES dE 34 IS RIETI 34 Voltage Monitoring E eoe alice CL
6. KupswickB ENVOY SERIAL LABEL sec hang rot LABCL ott Figure 6 13 Adjusting Squeegee Blade Pitch 1 SQUEEGEE AD USTMENT GUIDE 2 ABSORBENT WIPER BLOCKS 3 SQUEEGEE BLADE 1 Place machine in operating position covers open and the power supply on 2 Goto the Cleaner Diagnostics screen in the Maintenance menu of the GUI 3 Lower the squeegee head so the sensor shows the squeegee is down B Turn off power to the machine Envoy Operation amp Service Manual Section 6 Maintenance amp Service 121 5 Loosen but do not remove the two mounting bolts for each the squeegee adjustment guide blocks on the 7 and 10 pin sides 6 Adjust the guides a Moving the guides towards the front of the machine forces more pressure on the center of the squeegee blade for lane depressions b Moving the guide blocks towards the rear of the machine releases pressure from the center of the squeegee blade for crowning lanes and applies more pressure to the absorbent wiper 7 Tighten the bolts for the squeegee adjustment guide blocks Verify the squeegee has
7. o o E S EN Figure 8 2 Crosswise Shape 202 Section 8 Pattern Design Theory Envoy Operation amp Service Manual Design a Conditioner Pattern Pattern design with the Envoy has become a lot easier We have given you the control over the patterns you deserve in the language you are accustomed to units of oil 1 Zone configuration The zone configuration allows you to design patterns with a minimum of one zone to a maximum of eight zones Zone lengths can range from 3 feet to 57 feet Recreational patterns can vary from 3 zones to 5 zones with zone lengths from 8 feet to 12 feet The last zone in the pattern should always be a buff zone to help optimize the lengthwise taper of the pattern Adjust the cleaner transition so the volume of cleaner reduces at least two feet into the last zone Sport and competitive patterns utilize 5 to 8 zones with zone lengths ranging from 5 feet to 10 feet Again the last zone should be a buff zone The cleaner transition should be adjusted to two feet past the pattern ending distance to ensure that the pattern is properly cleaned Refer to Figure 8 3 Figure 8 3 Zone Configuration Envoy Operation amp Service Manual Section 8 Pattern Design Theory 203 2 Oil levels The oil levels screen allows you to create the shape and levels of the conditioner pattern in units of oil Minimum and maximum levels r
8. 00 X E 0 E a o 1 OPERATOR HANDLE 4 DOWN ARROW BUTTON 7 EXIT BUTTON 2 HANDLE KEYPAD 5 LEFTARROWBUTTON 8 OKBUTTON 3 UPARROWBUTTON 6 RIGHT ARROW BUTTON 28 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual Section 3 Envoy Power System The Envoy can be operated from three different power options Depending on your purchase options you will have one or more of these in your machine 1 Absorbed Glass Matt AGM Batteries 2 ea 2 Lithium Battery 1 ea 3 AC DC Power Supply 1 ea AGM BATTERIES The 12 volt AGM batteries have a two year shelf life They are spill proof and can be operated in any position except with the terminals upside down There are two 12 volt AGM batteries connected in series with a 40A MAXI fuse for protection The power cable of the AGM battery should be connected to the electrical enclosure along with the Power Type jumper for the AGM battery This battery configuration is capable of running 32 lanes per full charge They are capable of 400 charge discharge cycles to a depth of 80 discharged This is equal to running 32 lanes per charge once a day for 400 days or just over one year A smaller center would discharge the batteries less per run and thereby get more charge discharge cycles For example a 16 lane center would only discharge the batteries by 40 per run and would be expected to get approximately 800 charge di
9. AAA Figure 6 23 Collar 1 COLLAR 2 SHORT SHAFT 140 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 13 Slightly loosen the 2 screws using a 9 64 allen wrench on the short side of the shaft assembly 14 Check the adjustment of the buffer brush and push pull on the buffer brush wall mounted bearing until the proper adjustment is achieved 15 Tighten the screws on the collar 16 Tighten but do not over tighten the four mounting bolts making sure not to deform the adjustment slots Refer to Figure 6 17 17 Replace the 7 pin side cover and fasten to the machine Replacing the Buffer Brush Tools needed 1 8 Allen wrench and long 1 4 T Wrench supplied with Kit Parts needed Buffer Brush Assembly part number 14 100043 000 and attachment screw part number 11 005308 000 blue loctite Refer to Figure 6 24 Figure 6 24 Replacing the Buffer Brush 1 WALL MOUNTED BEARING 4 ACCESS HOLE FOR 14 SOCKET 2 BUFFER BRUSH HEAD CAP SCREW 3 BUFFER DRIVE PULLEY Envoy Operation amp Service Manual Section 6 M
10. Figure 6 30 Replacing Cord Kill Switches 1 CORD KILL SWITCH BRACKET 2 CORDKILLSWTCH 3 CORDKILL STUD 1 Place machine in operating position with cover open and power supply disconnected 2 Identify the bad switch using the Diagnostics screen on the GUI Refer to Troubleshooting section for instructions on using the GUI Diagnostics 3 Remove the 2 bolts that secure the cord kill bracket to the machine side wall and remove the cord kill switch assembly 4 Remove the screws that secure the switch to the bracket using a 1 16 Allen wrench amp 1 4 open end wrench Envoy Operation amp Service Manual Section 6 Maintenance amp Service 155 5 Remove faulty switch 6 Using the old switch as a guide reconnect the wires on the new switch following the order for wire connections Refer to electrical schematics in the Appendix for details 7 Mount the new switch to the bracket using the 2 mounting screws 8 Insert and tighten the 2 bolts to secure the bracket to the side wall 9 Check to ensure there is a 1 32 to 1 16 gap between the cord kill stud and the switch body to provide the proper contact between the plunger on the lanyard and the switch 156 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Section 7 Troubleshooting The Envoy s Graphical User Interface GUD will alert you to most operational or maintenance problems by displaying an error or warning message It is als
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12. MESS _ Security Status Assigned Center Machine Settings Un aa Reset 11 Set PIN Rest Conditioner Figure 5 19 System Security To Seta PIN 1 Goto the System menu Refer to Figure 5 19 2 Select Security amp press OK 3 Use the up down arrows to select an ID number 0 is always the login PIN a Toenter a new PIN select an empty ID number 4 Use the left right and up down arrows to create a 4 digit PIN 5 Select a security level a 1 Operator Pin number provides access to pattern override and some maintenance menus only b 2zManager Mechanic level pin number provides access to all functions and systems 6 Enterauser name for this pin number 7 Use the left right arrow to navigate to Set PIN 72 Section 5 Using the GUI Envoy Operation amp Service Manual D NOTE If the PIN is already assigned to a different user ID a warning message will indicate that you must enter a different number D NOTE Once PIN is set the status line will display assigned instead of empty and the 4 digit PIN will display as all zeroes for security reasons 8 Press exit to save and return to the previous screen Changing PINs 1 Go to the System menu 2 Select Security amp press OK 3 Use the right left arrows to navigate to PIN 4 Use the up down arrows to change the PIN number 5 Press exit to save and return to the previous scr
13. 15 Prepares to start the next lane Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 15 The Cleaning System The cleaning system removes dust and dirt from the lane surface applies cleaning solution to the lane scrubs the surface and then removes all waste from the lane collecting it in the waste recovery tank The basic operation of the cleaning system is as follows 1 The duster contact roller lowers so the duster cloth is in contact with the lane surface removes dust and dirt from the lane surface as the machine travels toward the pin deck Refer to Figure 2 3 JE AE T NI VA VO Ze 3 Figure 2 3 Duster Cloth System 1 DUSTER CLUTCH 4 DUSTER DOWN SWITCH 7 DUSTER CONTACT ROLLER 2 DUSTER UP SWITCH 5 DUSTER CLOTH SUPPLY ROLL 3 DUSTER CLOTH MOTOR 6 DUSTER CLOTH TAKE UP ROLL 16 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual 2 The cleaner spray nozzles apply a continuous spray of cleaning fluid to the lane Refer to Figure 2 4 Q Fi SS S CX exu Figure 2 4 Cleaner Spray System 1 CLEANER SUPPLY TANK 5 CLEANER PRESSURE GAUGE 9 CLEANER SPRAY NOZZLES 2 CLEANER VENT VALVE 6 CLEANER MANIFOLD 10 PRESSURE CONTROL VALVE 3 CLEANER LEVEL FLOAT SENSOR 7 CLEANER PUMP 11 LOWPRESSURE SWITCH 4 CLEANER SCREENFILTER 8 CLEANER SHUT OFF VALVE 3 The absorbent wiper agitates the cl
14. 3 Verify motor function using GUI diagnos tics and replace if necessary 1 Re align bearing blocks and carefully tighten 2 Replace shaft 3 Adjust one wheel 1 16 away from sleeve bearing by loosening set screws on wheel 4 Replace rear shaft if bent 1 Option 1 Repair connection Option 2 Verify sensor function using GUI diagnostics and replace if necessary 1 Tighten hardware and verify adjustment See Adjusting the distance encoder for more information 2 Tighten hardware and verify adjustment Section 7 Troubleshooting 181 Error Message Table 7 7 An error occurred during operation The Cord Kill Switch is not working properly The Cord Kill Switch was activated CH NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Power cord is obstructed 1 Make sure that power cord has free movement as it travels 2 Do not step on cord while machine is in operation 2 Cord kill switch malfunction 1 Broken wire or loose connection at 1 Repair connection Switch or at the electronic enclosure 2 Verify switch function using GUI diagnos 2 Cord kill switch failed tics and replace if necessary 3 Cord kill switch is out of adjustment 3 Position switch mounting bracket so the switch is activated by the cord kill stud 1 32 to 1 16 from switch housing 4 Cord kill stud tension is incorrect 4 Adjust cord kill stud to 70 pounds of pulling force to activa
15. 2008 09 28 15 2008 07 36 12 Messages Log EE ERE E ER EE aS Oct 23 2008 06 22 37 sxx Startup v1 07 exe 000 0 0 0 0 The USB device was disconnected from the GUI A polling error occurred while polling the input GPID A USB device was connected to the GUI A polling error occurred while polling the input GPIO The USB device was disconnected from the GUI A USB device was connected to the GUI A polling error occurred while polling the input GPIO A normal shutdown was not performed Bad shutdown state x Startup v1 07 xxx A normal shutdown was not performed Bad shutdown state xxx Startup v1 07 xxx ERROR A communication error occurred ERROR A communication error occurred A normal shutdown was not performed Bad shutdown state Startup v1 07 xxx ERROR A communication error occurred A normal shutdown was not performed Bad shutdown state xxx Stantin vt 07 xxx Figure 5 38 Messages Log This log tracks all errors and warning messages and provides a date and time stamp to verify when those messages were displayed Refer to Figure 5 38 1 Go to the Maintenance menu 2 Select Logs and press OK 3 Use the up down arrows to navigate to select Messages Log and press OK 4 Use the up down arrows to view the entire log D NOTE Maintenance logs can be backed up to a USB flash drive as explained earlier in Section 4 Backing Up and Importing Data These
16. Settings and press OK 3 Use the left right arrows to navigate to Going forward start vacuum at 4 Use the up down arrows to increase or decrease the start distance 5 Use the left right arrows to navigate to Returning stop vacuum at 6 Use the up down arrows to increase or decrease the ending distance 7 Press Exit to save and return to the previous screen Squeegee Wipe Delay The next new System Settings option allows you to delay lifting the squeegee at the end of lane EOL An EOL delay of 0 5 seconds will cause the squeegee lift to delay just enough for the point of the V to contact the tail plank wiping off any residual moisture A longer delay will increase the squeegee wipe while a setting of zero will assure that the squeegee always lifts before contacting the tail plank 1 Goto the System menu 2 Select Settings and press OK 3 Use the left right arrows to navigate to End of Lane Delay 4 Use the up down arrows to select the desired delay amount 5 Press exit to save and return to the previous screen Base Voltage for Speed Calculations The total time of the Envoy to run a lane is the best indication of any need to change the Base Voltage for Speed Calculations adjustment This adjustment affects all the machine travel speeds so it should be checked before making any End of Lane Speed Adjustments Run at least one lane to allow the system to balance the battery
17. pes Os est aru T S z pods Lac Hods T S z pods T Hods pods ajdeln pods souge ajdeln ZSNARIAUIOD Ajuo uea D AO uea D I9 nneduio5 Uno ajdeln ymo A Seue a Ke d uedo Xe d uedo z nbes7 saue7 a 1S 9 salpeq 159 s pe T n6es7 saue7 a es a FEA EEES a EA Famosa pes _ ynejag gdnyeg pdmpeg e dmpeg z dmeg T dm eg 4 9 4 9 9uleN WML d az owanw SAQody woy geq anes lt 40 01 qs 0 Aowa IND aigle PT strona in oan on SSES Fertig zo nneduio5 z enbee saue7 ajdeln T SNOH zzv T woned Jeuonipuo5 paS 9 ll4 Sweyn waed gt l lt gt lt gt lt gt gt lt gt lt gt lt gt lt gt suuemed aulyoen papeojumog jenpriaipul amp msorjua 211012913 63 Section 5 Using the GUI Envoy Operation amp Service Manual Pattern Data This screen allows the user to save pattern data restore default data and restore saved conditioner pattern data within the GUI memory The GUI can store 50 patterns 10 patterns in each backup file Each file will display a date and time if already used Refer to Figure 5 13 LEN IE Override Restore Default Data Restore Saved Data oe 20 2008 11 00 09 PB contiguration Figure 5 13 Pattern Data Steps for saving restoring default and restoring saved data 1 Goto the Pattern menu and press OK 2 Use the up down arrows and select Data by p
18. ABSORBENT FOAM IN FRONT OF 16 REAR SHAFT AREA 5 SQUEEGEE ADJ USTMENT GUIDE IN ECTORS 17 REARFRAME AREA BLOCKS UU FOAMSTRIP 18 IN ECTOR TIPS 6 CONTACT ROLLER PIVOT ARMS 12 BUFFER BRUSHSHIELD 19 DAILY MAINTENANCE DECAL To keep your Envoy looking and performing in like new condition be diligent with the daily maintenance Wipe any areas that may become dirty and address any maintenance issues immediately 1 Wipe cleaner spray nozzles 2 Wipe the entire squeegee head assembly including the absorbent wiper and squeegee blade with a dry terry cloth to remove dirt and moisture 3 Wipe the squeegee adjustment guide blocks for the squeegee head assembly 4 Wipethe contact roller pivot arms Envoy Operation amp Service Manual Section 6 Maintenance amp Service 103 5 Wipe buffer brush area including frame division wall rear wall and absorbent foam in front of injectors 6 Wipe bottom side of machine including traction drive rear wheels rear guide wheels rear shaft and rear frame area 7 Blot injector tips with a lint free terry cloth 8 Remove the foam strip from the lower edge of the buffer shield Squeeze the conditioner from the foam strip by placing it between layers of a terry cloth towel and applying pressure Do not twist or wring out the foam strip to avoid stretching or tearing it 9 Wipe the inside surface of the buffer brush shield with a terry cloth towel 10 Replace the dry foam strip over th
19. Envoy Operation amp Service Manual Section 6 Maintenance amp Service 135 3 10 Slowly disconnect tubing from inlet of filter once air is introduced into the line the oil in the tubing will flow into the tank NOTE Place a container beneath the conditioner bowl and strainer assemble to capture any oil Loosen the two bolts at the top of the pump and filter assembly that secure it to the rear frame and lift out the cleaner pump and filter bracket Unscrew bowl on the 40 mesh strainer Clean only the filter by rinsing with isopropyl alcohol or replace if necessary Screen only part number 11 655024 004 Replace screen and bowl Replace the pump and filter bracket in the machine tighten the bolts reconnect the supply tubing and the pump power cable Restore power to machine Go to Operator Screen of the GUI Turn on the temperature cycle to run the conditioner pump Verify the bowl strainer does not leak D NOTE This forces air out and circulates oil through the system Repeat this procedure as needed until there is no air in the conditioning system Replacing the Conditioner Pressure Sensor or Temperature Sensor Refer to Figure 6 17 Tools needed 1 2 wrench Adjustable wrench Spare towels rags Parts needed Replacement Pressure Sensor part number 11 696945 000 or Temperature Sensor part number 11 696944 000 Place machine in operators position and supply power to the machine Depressurize
20. If the charger circuit fails to activate the warning buzzer will sound refer to the troubleshooting section D NOTE If the battery machine cannot be connected to the charger during storage then fully charge the battery and turn off the machine power before storage Envoy Operation amp Service Manual Section 4 Operating the Machine 39 Section 5 Using the Graphical User Interface GUI The Graphical User Interface GUI is powerful yet intuitive and easy to use and understand This section gives you a tour of the four primary menus of the GUI and provides step by step instructions for customizing the machine s operations in each of those areas In this section you will find 1 An introduction to the GUI 2 The operator screen 3 The pattern menu 4 The system menu 5 The maintenance menu 40 Section 5 Using the GUI Envoy Operation amp Service Manual INTRODUCTION TO THE GRAPHICAL USER INTERFACE GUI The Graphical User Interface GUI is the interface between the user and the machine s computer control system The GUI monitors the machine s operation tells you when you need to replace or repair parts and lets you customize just about every aspect of operation to the needs of your bowling center or the preferences of your bowlers D NOTE Oil is used interchangeably with conditioner on the GUI display screen The Elements of Most Display Screens Most display screens have an upper menu bar t
21. Maintenance amp Service 123 Replacing the Squeegee Up Down Switches Tools needed 1 16 allen wrench 3 8 socket wrench with extension Parts needed replacement switches Part Number 11 616026 000 Refer to Figure 6 14 Figure 6 14 Replacing Squeegee Up Down Switches 1 SQUEEGEE UP SWITCH 3 SQUEEGEE PIVOT ARMS 2 SQUEEGEE DOWN SWITCH 4 SQUEEGEE LIFTING LINKAGE 1 Place machine in operating position with the power supply disconnected and open the cover 2 Remove the electronic enclosure and set aside using this process a Disconnect all cables from the sides and rear of the enclosure b Loosen and remove 4 bolts that secure electronic enclosure to mounting brackets c Remove and set aside 124 Section 6 Maintenance amp Service Envoy Operation amp Service Manual k CAUTION Do not use emergency stop button as a handle to lift enclosure 3 Disconnect switch cables at connector plug leaving the wires on the switches 4 Remove the 2 screws that secure the switch to the mounting bracket using a 1 16 allen wrench NOTE The up down switches are mounted back to back on the bracket and can be distinguished by the color of their wires the up switch has green and white cables the down switch has blue and black cables Remove switches Replace faulty switch Reconnect cables using the fast on cable connectors Position switches on
22. REAR SHAFT WHEELS D NOTE Refer to the Adjusting the squeegee blade height and Adjusting the buffer brush height in this section Envoy Operation amp Service Manual Section 6 Maintenance amp Service 113 Replacing the Duster Cloth Parts needed new duster cloth supply roll l 10 1 12 13 14 15 With the machine on the approach and in the Operating Position open the covers Grasp the lower duster cloth take up roll the full one in front and push it to your right to compress the spring loaded hub Lift the duster cloth take up roll towards you and remove from the lane machine Tip the duster cloth take up roll to allow the metal stiffener tube to slide out of the duster cloth take up roll core Set the metal stiffener tube aside and dispose of the duster cloth take up roll and core Remove the empty duster cloth supply roll core from the top position by following the same process as in 2 amp 3 above Keep the metal stiffener tube with the empty duster cloth supply roll core Insert the metal stiffener tube from the duster cloth take up roll core into the new supply roll core and install the new duster cloth supply roll in the upper supply roll position on the machine Unwind several feet of cloth and route it through the duster system as shown on the routing decal This decal should be located on the left side wall of the machine 7 pin side in the area of the supply roll hub Drape the loose end
23. T JequunwN peog SPIS Uld Z T 4H T 4H T G T y T GEHE T 4H I gZ SL Fees 9 oneu euoz ev vz Or puasa Dua euoz L Ss I euoz pueig e ejans e eyuns aa epic scans EUAN 18d Zou ss o uejsig pu3 Aeids uL zeARuouny 9 uejsig uonisuei ULD lone eur joue 9ue9 eue uonguuojui saiddns SJagouueleg Weed uonguuojuj Legd Envoy Operation amp Service Manual 210 Section 8 Pattern Design Theory 4 Pattern Score King geuoz m Leuzg 9euoz m seuzg y auoz M euoz m zeuozp leuoz H 110 30 UN Or 61 81 dl N mu gi m Of MJ c OPIS Uld Z Zou ES o uejsig pu3 Aeids ued zzQuouny ty pausa uonisuei ued lone eur uea 2919 eue uoneuuojui serddns St 8 parasia pua euoz T euoz by ua pino pueg e eyns LL e ejins uonguuojuj o eyns PYRIN 3e d IO ueo 5 MO1 END 3HO5S SJegoureleg WMed jeu ONLBaID9 y ZTOZ T ZT seq UORPULIOJU Uned Section 8 Pattern Design Theory 211 Envoy Operation amp Service Manual 5 Pattern Inferno JequunN peog er E Em sr geuozmH Leuoz m 9euozmH G uoz W veuoz BH euoz g 110 Jo suun z uoz
24. Troubleshooting Envoy Operation amp Service Manual d The duster cloth motor rotates the take up roll to raise the contact roller away from the lane surface until it contacts the duster up switch e The take up roll continues to rotate to advance clean cloth for use on the next lane f The traction drive motor turns on to accelerate the machine back to the foul line 3 Return to the foul line a The machine returns to the foul line in reverse travel at a constant travel speed b The buffer brush lowers into contact with the lane surface at the end of the lane pattern to continue buffing conditioner on the return to the foul line no conditioner is applied on the return D NOTE If the conditioner values in the last pattern zone equal zero the buffer brush will not lower until reaching the next to last zone c Asa safety precaution the machine is designed to decelerate as it reaches the foul line d Once the machine reaches the foul line the conditioner system prepares the pressure and the GUI displays the number of the next lane to be maintained Envoy Operation amp Service Manual Section 7 Troubleshooting 167 TROUBLESHOOTING USING THE GUI D NOTE It is possible for a temporary power loss to cause the electronic enclosure firmware to get out of sync with the GUI If the system appears locked or repeats the same error message it is recommended that you shut off the power to the electrical enclosure use a paperclip to f
25. press OK 3 Usethe up down arrows to select the pattern number 4 Use the left right arrows to select the pattern name 5 Use the up down arrows to change the pattern name 6 Press exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 51 Mode The mode allows you to select the type of operation you wish to perform for that pattern You can select between clean and oil clean only and oil only The clean and oil mode cleans and condition the lanes in one forward and reverse run The clean only mode uses only the cleaning system and the oil only mode will only apply conditioner To separate the clean and condition mode into a two run operation refer to Split Pattern later in this section Changing the Mode of Operation 1 Go to the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Mode 4 Usethe up down arrows to select a Clean amp Oil b Oil c Clean 5 Press exit to save and return to the previous screen Forward Speed The Envoy offers you three choices of travel speeds Quick Clean Heavy Clean and Max Clean In most instances the machine will operate in the Heavy Clean speed 24 inches per second The Quick Clean speed 27 inches per second will reduce the cleaning time and battery drain for centers using lighter volumes of conditioner The Max Clean speed 21 inches per sec
26. 187 QUICK CONNECT 11 616026 000 SWITCH ROLLER LEVER SPDT 187 0 1A 125VAC 11 616031 000 SWITCH PIN PLUNGER SPDT 187 QUICK CONNECT 11 655013 013 TUBE 1 4 OD X 41 00 LG POLYETHYLENE 11 655018 000 FITTING UNION ELBOW 1 4 TUBE 11 655070 000 SPRAY TIP 110 050 GPM STAINLESS STEEL 11 655086 000 STRAINER 100 MESH 5 PSI CHECK VALVE 11 685134 000 FUSE 40 AMP MAXI FUSE 14 100202 000 FITTING GREASE DISPERSION ROLLER 14 100378 000 FOAM VACUUM DIFFUSER 14 100427 000 FOAM BUFFER SHIELD DRIP 14 100487 000 SEAL WASTE TANK D SHAPE 14 100557 000 FOAM BUFFER SHIELD DRIP HIGH PERFORMANCE 14 860027 000 PKG A22 PATTERN MANAGER 14 860028 000 PKG A22 PATTERN EDITOR 14 860209 000 PKG CLEANING MIXING VESSEL W NO SPILL SPOUT 14 860214 000 PKG FUSE 4 0A 250V SLOW BLO 5MM X 20MM 14 860216 000 PKG FUSE 10 0A 250V SLOW BLO 5MM X 20MM 14 860218 000 PKG FUSE 6 3A 250V SLOW BLO 5MM X 20MM 14 860242 000 PKG FUSE SLOW BLOW UL LISTED 2 0 AMP 5 X 20MM 250V 14 860245 000 PKG AC INPUT ADAPTER KIT G U I 14 860247 700 PACKING LIST ENVOY LANE MACHINE SPARE PARTS KIT 14 900098 000 MANUAL ENVOY SPARE PARTS 14 900101 000 MANUAL ENVOY OPERATION AND SERVICE Envoy Operation amp Service Manual Appendix 219 ELECTRICAL SCHEMATICS amp DIAGRAMS The following schematics and diagrams are provided for your reference 1 Fuse Locations amp Specifications and Output LED Locations 2 El
27. 5 Using the GUI Envoy Operation amp Service Manual Pattern Scheduler Lets you schedule different conditioning patterns for up to 3 time periods per day 7 days per week and for up to 5 different ranges of lanes to accommodate different types of bowlers and leagues Refer to Figure 5 6 D NOTE This screen may be PIN protected D NOTE Make sure that a certified Brunswick installer has set up the number of lanes in your center from the system menu before you start setting up your Pattern Scheduler Saal eg 00 me l 00 Figure 5 6 Pattern Scheduler Setting up a Cleaning Conditioning Schedule that Varies by Time Day or Lane Number 1 Go to the Pattern menu 2 Use the up down arrows to navigate to Scheduler Press OK 3 Select the day of the week a Use the right left arrows to navigate to the day of the week b Usethe up down arrow to select the day of the week 4 Select a time period up to 3 time periods per day a To use the same pattern all day use the default settings 1 Time period 1 Envoy Operation amp Service Manual Section 5 Using the GUI 49 2 Start time is 1 00 end time is 23 59 b To use different patterns during different times of the day enter start and end times for up to 3 time periods per day 5 Select lane ranges amp patterns a To use the same pattern on all lanes use the default setting 1 Lane range 1 2 Start lane is 1 end lane is 40 total number of lanes i
28. Check tubing connections reseat in the fitting or re trim as needed 1 Press ok then re enter the screen and try again 2 Press ok then re enter the screen and try again 1 Verify the correct Battery Type Jumper 2 Disconnect the battery charger from the machine turn on the heater to lower the voltage 3 replace the charger consult with BTS first 185 Section 7 Troubleshooting Error Messages Table 7 13 Continued These messages begin The lane machine is not ready for operation Limited Lanes Remaining Battery voltage is too low to run lanes Potential problem For the selected battery type the voltage is getting low and may not be able to run lanes much longer For the selected battery type the voltage is too low to continue running the lanes 186 Section 7 Troubleshooting 1 Determine if you are close enough to fin ish the lanes 2 3 lanes from finishing 2 Plug in the battery charger to charge the battery 3 Disconnect the Battery cable from the electrical enclosure connect the AC DC power supply to the electrical enclosure and plug in the AC power cord 1 Plug in the battery charger to charge the battery 2 Disconnect the Battery cable from the electrical enclosure connect the AC DC power supply to the electrical enclosure and plug in the AC power cord Envoy Operation amp Service Manual WARNING MESSAGES Warning messages appear when certain par
29. Goto the System menu Refer to Figure 5 23 2 Select Conditioner and press OK 3 Usethe up down arrows to select the conditioner brand 4 Press exit to save and return to the previous screen mB NOTE Selecting a different conditioner will require the download of all patterns Envoy Operation amp Service Manual Section 5 Using the GUI 81 THE MAINTENANCE SCREEN D NOTE This screen may be PIN protected About the Maintenance Screen The maintenance screen provides information about the long term use and maintenance of the machine Refer to Figure 5 24 Sa Aug 01 2006 14 18 43 H 2l Figure 5 24 Maintenance Counters display the total lanes run the amount of use on a variety of replaceable parts and alerts you when a part is reaching the end of its useful life These will generate a warning message when the counter expires The maintenance message will continue to appear before running each lane until the counter is reset Diagnostics shows the current state of all major hardware devices and allows you to cycle motors on and test sensors and switches for troubleshooting purposes Logs keeps and displays records of pattern changes patterns run maintenance and error messages 82 Section 5 Using the GUI Envoy Operation amp Service Manual Maintenance Counters The Envoy monitors the life of consumable items that will need periodic replacing or cleaning Life expectancy of most items are based on the n
30. Maintenance 1 DUSTER CLUTCH ASSEMBLY 2 WASTE RECOVERY TANK 1 Check the tension setting on duster clutch assembly For more information go to the adjusting the duster clutch section 2 Rinse waste recovery tank 3 Inspect all electrical connections for loose or damaged wires Envoy Operation amp Service Manual Section 6 Maintenance amp Service 105 Weekly Maintenance in Transport Position Figure 6 4 Transport Position Weekly Maintenance 1 DUSTER CLOTH CONTACT ROLLER 2 VACUUM EXHAUST DEFLECTOR 1 Wipe duster contact roller with a dry cloth 2 Remove and squeeze out the absorbent foam material inside the vacuum exhaust deflector 3 Check the absorbent wiper on the front of the squeegee blade Flip the direction of bend every 1 to 3 months 5000 lanes and replace every 3 to 6 months or sooner if it becomes damaged N WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed 106 Section 6 Maintenance amp Service Envoy Operation amp Service Manual ANNUAL MAINTENANCE In addition to the daily and weekly maintenance these items should be done once a year depending on use The Envoy uses high quality parts to ensure long life Yet with the demands o
31. Rear View Envoy Operation amp Service Manual
32. Service Manual Envoy O 208 Section 8 Pattern Design Theory 2 Pattern Crown J ewel SH ou y 8H 6H OTH ITY Stu 8 SUu0Z m Leuoz m 9euozH seuozg veuozm euoz BH z euoz pi leuoz m ETY vty STY JSQUINN peog OTH IH S8IH 6IH OZD 611 811 1 110 jo sun dl N mj m N O 3PIS Uld OT 9pis uid Z T Toy Zou ss o uejsig pug Aeids ued zeAuouny ev 92uejsig uonisuei Joueo 5 Y jesus er joueo oue uoneuuoju seiddns Ae1ds Sue uge UI Xen peeds puenu04 IIO 9 UBS D ama f NMOYD sapuLILd Weed T TT v pueig o euns o euns uoneuuojuij e ejins EUAN 3e d MoT Jeuoneau a y ZTOZ T ZT uoneuuojuj uuemed Section 8 Pattern Design Theory 209 Envoy Operation amp Service Manual 3 Pattern EZ 1 0 Jequinw peog STH ou TY 8IH 6IH OZD 611 SI1 geuom Leuozg 9euozg S uoz E veuozm euozH 11030 SUN z uoz m T uoz Hl 8 4 9 S Uv E
33. ZT uonguuojuj uiemed Envoy Operation amp Service Manual 216 Section 8 Pattern Design Theory 10 Pattern Phase 1 geuozg Leuozm 9euozg Seuozm y auoz m euozg 110 Jo SHUN z uoz m T uoz Hi LT ZT ZT ZT 8T OZ EZ BZ St S SP SU SV SV Sv Sr SV SU SP Sr SU SU SV Sv St S SV St St SUV St 8Z EZ OZ BT ZT ZT ZT LT OZ OZ O2 TZ 97 ZE SS GG GG GG GG GG GG GS SS SG GG GG GG GG GG GG GS SS SG SS GG GG GG GG GG ZE 9Z EZ TZ OZ OZ OZ 9L OT OT OT ZT GT ZZ 92 GE SE GE SE SE GSE GE GE SE GE GE GE SE SE SE GE GE GE GE GE GE SE SE 9C CZ GT ZT OT OT OT OT GZ GZ SZ 92 8C TE 9f S9 S9 S9 GO GO G9 S9 SO S9 G9 SO SO GOB SO GO GO 9 GB G9 G9 SO SO S9 S9 S9 OF TE BZ 9Z SC SC SZ a N m ti m Fu 0 ce ZE ZE ve LE Sh 9S OL OL OL OZ OZ OL OL OL OL OL OL OL OL OL OL OL OL OL OL OL OL OZ OZ OZ OZ 9S S LE VE CE CE CE 9pIS Uld OL JoquinN peog OPIS Uld Z Iu cu u vru Su 9u 7u 88 6H OTYTTYZT
34. can design and adjust specific areas of the conditioner patterns without affecting the entire pattern This makes the process of setting up and adjusting patterns much quicker than existing machines You simply select the zone that you wish to design or adjust and set the oil level to the desired volume and shape The Envoy s forward only conditioner application is an enormous benefit for creating not just good ball reaction but great ball reaction Since the conditioner is applied on the forward travel the pattern transition down the lane will always be smooth and allows the ball to store more energy for the back end of the lane Unlike other machines that rely on reverse conditioner application to create the lengthwise taper of a pattern Reverse conditioner creates inconsistencies within the pattern that causes the bowling ball to release its energy inconsistently as it travels down the lane storing less for the back ends This action is responsible for making patterns less predictable and bowler adjustments more difficult Follow these important steps to develop proper lane maintenance practices and a great conditioner pattern for you center 1 Identify your bowling environment The bowling environment holds many variables that can affect your lane surface The surface type age and name of the surface or finish give it specific ball reaction characteristics The condition of the kickbacks and kickback plates and the solidness of the pin de
35. conditioning system in the Conditioner Diagnostics screen of the Maintenance menu turn on the conditioner vent valve and the pressure control valve until the pressure gauge and digital sensor both read 0 Turn off power to the lane machine Disconnect electrical cables from both the pressure and temperature sensors push down and away on tab to disconnect A WARNING Verify there is no pressure with the analog gauge on the accumulator rail 136 Section 6 Maintenance amp Service Envoy Operation amp Service Manual gt 6 11 12 13 14 15 Loosen and remove 2 nuts 5 16 18 with a 1 2 open end wrench or socket that secure accumulator rail assembly to the machine s center compartment wall Disconnect 3 8 tubing and 1 4 tubing from each end of the accumulator rail assembly NOTE Place towels underneath tubing and position tubing upward to prevent dripping Carefully remove accumulator rail assembly and place it on a work bench NOTE Cover the ends of the tubes to prevent inadvertent drips and drain residual conditioner in a container Remove the faulty sensor using an adjustable wrench NOTE Pressure sensor is always on the same side of the rail assembly as the pressure gauge with the temperature sensor on the other side Inspect the sensor mounting hole and remove any debris in threads Install new sensor with the adjustable wrench there should be pre applied pipe s
36. cover 2 past the 2 3 pin spots and make sure you are able to get out of the way as the Envoy reverses direction and returns to the foul line It is best to balance the End of Lane Speed Adjustment with a fully charged battery Then continue to run the machine for the remaining lanes to assure that it runs through all the pin decks without any issues It may be necessary to make slight adjustments to this balanced End of Lane Speed Adjustment either up or down if you notice any uncharacteristic lane that the lane machine is at risk of stalling or running past the end of the pin deck Contact BTS if you experience a smaller than normal range between the upper and lower limits or experience inconsistent results with these adjustments Use the following steps if it is necessary to change the End of Lane Speed Adjustment l Go to the System menu Select Settings and press OK Use the left right arrows to navigate to End Of Lane Speed Adjustment Use the up down arrows to increase or decrease End of Lane Speed speed Press exit to save and return to the previous screen 78 Section 5 Using the GUI Envoy Operation amp Service Manual Conditioner Temperature Cycle Scheduler Scheduler Temperature Cycle Schedule ON Day Monday First Temperature Cycle Start 0b ES 00 End 07 E 00 Second Temperature Cycle Start 07 00 SE 07 E 00 Feb 08 2012 08 55 48 Configuration Figure 5 21 Conditioner Temperat
37. drive wheel on the 7 pin side of the machine Refer to Figure 6 22 Figure 6 22 Adjustment Tool Section View 1 SQUEEGEE VACUUMHEADASSEMBLY 3 BUFFER SQUEEGEE AD USTMENT 4 BUFFER BRUSH 2 TRACTION DRIVE WHEELS TOOL 5 REAR SHAFT WHEELS 6 Verify that the desired adjustment notch is sitting over the buffer brush it is suggested to start with the 1 16 notch for the AGM or the 1 8 notch for the Lithium 7 To raise the buffer brush move the motor position in the slots toward the front of the machine Envoy Operation amp Service Manual Section 6 Maintenance amp Service 139 10 12 To lower the buffer brush move the motor position in the slots toward the rear of the machine When the brush is in desired position snug two of the three mounting bolts using the 3 8 socket wrench Verify adjustment on 7 pin side of machine then check the adjustment across the rear and drive wheels on the 10 pin side of the machine If the adjustment is equal on both sides of the machine then completely tighten the three mounting bolts making sure not to over tighten and deform the adjustment slots If the adjustment is not balanced continue with the following steps Locate the collar on the 10 pin side bottom of the machine found directly under the dispersion roller that holds the two sides of the brush lifting shaft Refer to Figure 6 23 O
38. either reward or penalize the players Sport pattern strategies are required here Pattern Distance 36 feet Pattern Ratio max 2 4 1 Envoy Operation amp Service Manual Section 8 Pattern Design Theory 207 1 Pattern Envoy House geuozm L uoz m 9euozm geuozH y euozH euozm Ai blu STU z uoz E leuozH 110 Jo suum 0 0 e Mss LE pag Zv Zr SIE WE ASA px YAS cae em S Se ew neh De Tore Cele okey ere tv co 08 EEN EE tv tv ON ES 08 08 EE EET EE EE EE Zv ZP Z ee Zv v Zv Zv ee zr e e ash eee ee cae a dS ds 08 08 08 08 08 08 08 08 O8 08 9 El Zb Le OI e gm DG 08 og LL GRE GPE s9 sb 8 9 Ss v E 4 T Lu 84 6H OIHIIHcCIHEIHvIHSIH9IH IHS8IH6LHOCOG6LI18T11 T19TI STA VL1 TI1CIT1TI 1011 61 81 9PIS Uld OT pP uuo xpiMsunug JSUORIPUO eue onuy e uejsig pug Aeids uL zzQuouny KEE E e KE Deet E T ogey UMXN uL D OTXVIA gt IMSUNIG uoneuuoju solddns Joue9 oue JoquunwN pueog Duo ves Soboonbs yas Aelds uL HES Aoau 3 uea AAeSH peeds premio lO 7g ugesat Spon aSNOH Pe VE SLUEN Weed I Joquunw Weed SJogouueleg Weed SPIS Uld 4 tv tv Sue pu3 euoz euoz aby pueig o eyns S RES TP TE uopeuuoy uj oe ejing EUAN 3e d Jeubisog uremed MO Amga wened Jeuonea122 y NNI IlOZ eC Zl exea uoneuLiojuj Upped peration amp
39. iioii eset E eite otitis 51 A E 52 Forward Speed iia ini illa 52 Start Cleaner PITA s 53 eege EE 53 Start EE 54 Split Patterns radiata atari adsdas 54 Last EE 55 Additional Pattern Design SCr ens uiia AEEE NEE SEENEN 55 Pattern Download rrt e sc 60 Patterns atid Memory eite tecto d n eege eegene ibid 62 Eeer eege eege 64 Backing Up and Importing Data 67 HIER DUNIC OMM m 68 About the System e DE 68 KR 69 System MaChiMe ig eiscis ccsenc acesitiaidsiesaweseaha E E EEE aR E E E aiii 70 SYSLOMLS CCULILY E 71 NEIN IPM EET 74 COMGIMON EL E E 81 The Maintenance Scorecard laica 82 About the Maintenance Screen viii ii ii 82 Maintenance e E LCE 83 Maintenance DiagosticS Dm 84 Maintenance Logs caia nice EE 92 Section 6 Maintenance amp SErvite isisncanisincnitninda indir 100 Before You Perform Any Maintenance 0 cceeceesseesessseeseceseceseeeseeeseesaaeeaecsseceeeeseeeaaesaaeeaeesseeees 100 Daily Ee 100 Daily Maintenance in Operating Position 101 Daily Maintenance in Transport POSION nere emere nennen 103 Weekly Matton ance 105 Weekly Maintenance in Operating Boston 105 Weekly Maintenance in Transport Position eesseeseeeeeeseeeenre rennen nre 106 Annual Ee 107 Annual Maintenance in Operating Boston 107 Annual Maintenance in Transport Bosttton nennen enne nennen 10
40. is dragging on lane during return run 1 Duster cloth is too wet 2 Duster clutch is too tight cloth is not advancing 1 Duster contact roller is not lowering completely 2 Duster contact roller has flat spots or depressions 1 Contact roller cushion has a flat spot 1 Clutch is adjusted too loose 2 Loose hub on duster cloth motor shaft 3 Hub on take up core is loose and slip ping 4 Duster cloth motor failure 192 Section 7 Troubleshooting 1 Option 1 Verify correct cleaner pres sure Option 2 Adjust spray nozzles away from duster cloth 2 Loosen clutch adjustment See Adjusting the duster cloth for more information 1 Option 1 Check for binding in roller movement Option 2 Check for uneven winding of cloth 2 Option 1 Replace contact roller cushion tube Option 2 Check lane for topography problems 1 Replace contact roller cushion tube 1 Tighten clutch adjustment per manual See Adjusting the duster cloth for more information 2 Tighten set screw in hub 3 Repair or replace hub on cardboard take up core 4 Verify motor function using GUI diagnos tics and replace if necessary Envoy Operation amp Service Manual Cleaning System Table 7 17 il NOTE Verify error source through GUI diagnostics Problem Cause Lesen Lane is not getting clean Clean 1 Obstruction in cleaner supply tank er spray system problems 2 Clogged cleaner screen filter 3 Cl
41. m T uoZ B ali N mi n Oj N O P S Uld OT OPIS Uld Z E ele by pueig o eyns o eyuns uoneuuoyjuj o eyuns IIO ua Luna ONX3JNI S nneduuo uoneuuojuj saiddns Sien Wed uoneuuojuj Uned Envoy Operation amp Service Manual 212 Section 8 Pattern Design Theory 6 Pattern Rhino 8 euozg Leuwozm 9 euoz E G uoz E y uoz m euozm z uoz m leuoz gH 110 30 sun 9PIS Uld OT IT OT Ir OT H Ni mu s in OF MJ OPIS Uld Z IT O T 97 T O T 97 8 ouonipuo oue Ko u3 Es 32u amp jsig pu3 Aeids JuL zeRuounv 6 Fame uonisuei Jue EN fose sirvan sueo 3ueo eue uoneuuojui serddns LUES xen WO Upo 3 ONIHY St L paueasia pua euoz T euoz E by weaned uds pueig o euns Duc HAS e euns lse6eenbs yes uonguuoju e euns dee ue HAS ipeeds puemuo4 EUW 3e d uoneuuojuj Uned Section 8 Pattern Design Theory 213 Envoy Operation amp Service Manual 7 Pattern The Deep tan al eae a ori ey E 8 uoz E Leuozg 9euozH EICH
42. machine Adjust if necessary For information see Adjusting the Buffer Brush 142 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Adjusting the Buffer Belt Tension Tools needed adjustable wrench 1 2 wrench Parts needed if replacing Buffer Drive Belt part number 11 655022 000 Refer to Figure 6 25 ex 7 NO E LN Figure 6 25 Adjusting Buffer Belt Tension Replacing Buffer Up Down Switches Lubrication Buffer Brush Bearings and Lubricating Brush Lifting Assembly 1 BUFFER UP SWITCH 3 BUFFER BELT IDLER ASSEMBLY 5 BUFFER BRUSHLIFTING LINKAGES 2 BUFFER DOWN SWITCH 4 BUFFER BRUSH BEARING 6 BUFFER DRIVE BELT 1 Place machine in transport position with the power supply disconnected 2 Remove the side cover from the 7 pin side of the machine 3 Place machine in operating position 4 Supply power to machine 5 Lower buffer brush by selecting toggle buffer up down on the Conditioner diagnostics screen in the Maintenance menu Envoy Operation amp Service Manual Section 6 Maintenance amp Service 143 Disconnect power from machine Place adjustable wrench on the hex mount inside the machine and place the 1 2 wrench on the bolt on the outside of the machine Loosen the bolt from the outside using the 1 2 wrench To increase belt tension lower the idler assembly To decrease belt tension rais
43. plunger on the switch or spinning the rear shaft to activate the speed encoder Certain functions can also be tested through the diagnostics for the Cleaning Conditioning and Drive systems Refer to Figure 7 8 Diagnostics Sensors 777777 Wee Duster Cloth up IRIS End of Lane Low Cleaner Pressure Oil Temp 33 Oil Press 12 moss E Exit OK Des cmn MEE mre Figure 7 8 Diagnostics Sensors 1 Use the up and down arrows to highlight Sensors and press OK 2 Identify the sensor that is suspect to failure 3 Physically actuate the switch or sensor and the sensor status will be displayed Sensors such as the fluid level sensors can only be checked by draining and filling the tank However if the Warning message appears and the tank is full there may be a failure of the sensor Envoy Operation amp Service Manual Section 7 Troubleshooting 169 Cleaning The Cleaning diagnostics screen is split into 2 sections The top section displays the sensors and current status used in conjunction with the cleaning system sensors include squeegee and duster position cleaner fluid level sensor The bottom section displays the motor functions vacuum cleaner pump duster motor that can be selected and tested for either a period of up to 20 seconds or may be toggled between positions Toggle Squeegee Any timed function can be turned off in less than the remaining 20 seconds by
44. pressing OK Multiple functions may be turned on at the same time cleaner pump and cleaner valve to check Min spray pressure Refer to Figure 7 9 Diagnostics Cleaning See Up ester Cloth Up SESE RDS m 25 8 Cleaner Pump Toggle Squeegee Move Down ans EAE oe Figure 7 9 Diagnostics Cleaning MN CAUTION Do not operate cleaner pump with the machine on the approach 1 Use the up and down arrows to highlight Cleaning and press OK 2 Identify and navigate to the motor function that is suspect to failure 3 Press OK and the component will run for 20 seconds and shut off except for the Toggle Squeegee button which moves between the squeegee up and down switches Any timed function can be turned off in less than the remaining 20 seconds by pressing OK Sensors will highlight when a motor function related to the sensor is activated 170 Section 7 Troubleshooting Envoy Operation amp Service Manual Conditioning The Conditioning diagnostics screen is also split into 2 sections The top section displays the sensors and current status used in conjunction with the conditioning system sensors include buffer position temperature pressure and conditioner supply tank level sensor The bottom section displays the motor functions buffer drive and lift motors conditioner pump heater and dispersion motor that can be selected and tested for either a period of up to 20
45. seconds or may toggle Toggle Buffer up down between positions Multiple functions may be turned on at the same time always turn on the Oil Tank Vent whenever running the Oil Pump or the Oil Press Valve Refer to Figure 7 10 Diagnostics Conditioning Buffer Brush Doun Oil Tank Lou Oil Temp 33 Oil Press 12 Om ss Oil Press Valve Oil Heater E Toggle Buffer up down up down ste Move Down Exit FEA Select Figure 7 10 Diagnostics Conditioning 1 Use the up and down arrows to highlight Conditioning and press OK 2 Identify and navigate to the motor function that is suspect to failure 3 Press OK and the component will run for up to 20 seconds and shut off except for the Toggle Buffer up down button which moves between the buffer brush up and down switches Any timed function can be turned off in less than the remaining 20 seconds by pressing OK Sensors will highlight when a motor function related to the sensor is activated Envoy Operation amp Service Manual Section 7 Troubleshooting 171 Drive The Drive diagnostics screen is used to test the traction drive motor The test can be performed on the lane surface or on the approach The machine will travel if on lane at a slow speed for up to 20 seconds While it is traveling on the lane you will notice the distance speed encoder sensor button highlighting on each time a tooth from the e
46. should push the contact roller up slightly so the duster down switch is no longer engaged b Loosen the screw and adjust the position of the switch until it is correct 118 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 10 Verify the placement of the duster up switch a The switch should be engaged when the contact roller pivot arm is against the up stop b Loosen the screw and adjust the position of the switch until it is correct Do not allow the pivot arm to push the up switch arm past the body of the switch 1l Replace the duster cloth 12 Replace the side cover Adjusting the Squeegee Blade Height Tools needed Buffer Squeegee adjustment tool 10 2 Phillips screwdriver Part Number 11 112133 000 included with spare parts package Adjustment 1 8 notch on buffer squeegee adjustment tool Refer to Figure 6 12 O AN d N S US Figure 6 12 Adjusting Squeegee Blade Height 1 WASTE RECOVERY TANK 3 FLATHEADBOLTS 5 SQUEEGEE BLADE 2 FRONT FRAME DIVISION WALL 4 PLATE AD USTING SCREW Envoy Operation amp Service Manual Section 6 Maintenance amp Service 119 12 13 Place machine in operating position covers open and the power supply on Go to the Cleaner Diagnostics screen in the Maintenance menu of the GUI Lower the squeegee head so the sensor shows the squeegee is down Turn off power t
47. stop bolt should be located in the center of the adjustment slot on both the 7 and 10 pin sides 116 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Adjusting the Up Stop for the Duster Contact Roller Pivot Arm Tools needed 3 16 Allen wrench 7 16 Open end wrench Figure 6 11 Adjusting Up Stop 1 DUSTER CONTACT ROLLER DOWN 3 DUSTER UP SWTCH 5 DUSTER CONTACT ROLLER UP BOLT STOP BOLT 4 DUSTER DOWN SWITCH 2 DUSTER CONTACT ROLLER PIVOT ARM 1 Place the machine in the transport position with the power off 2 Locate the duster contact roller up stop bolt above the pivot arm of the contact roller 3 Loosen the bolt using a 3 16 allen wrench and 7 16 open end wrench and move the stop bolt up or down in the slotted hole to adjust the position of the stop 4 The stop bolt should be located so that when the duster contact roller pivot arm is against the up stop bolt it allows the up switch to be completely engaged but does not push the arm of the up switch past the switch body Refer to Figure 6 11 Envoy Operation amp Service Manual Section 6 Maintenance amp Service 117 Replacing the Duster Up Down Switches Tools needed 1 8 allen wrench 1 16 allen wrench 1 4 open end wrench Parts needed duster up or down switch Part Number 11 616025 000 Refer to Figure 6 9 1 Place the machine in transport po
48. to the operator Use of alternate batteries power supplies or chargers will void the machine warranty Envoy Operation amp Service Manual Section I Safety 7 1 This product is intended only for use in commercial bowling centers and by a trained operator 2 Do not attempt to undertake any maintenance or service for which you are not qualified 3 Contact your Brunswick Sales or Service Representative if you are interested in receiving training 4 Do not overfill tanks 5 Be sure all components are dry before supplying power to the machine 6 If you need assistance please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com 7 This product should only be operated in 40 F to 105 F S C to 40 C ambient air temperature in relative humidity not exceeding 50 and at altitudes up to 6560 feet 2000m above mean sea level 8 Transportation and storage temperatures should not exceed 10 F to 130 F 25 C to 55 C and should not exceed 160 F 70 C for more than 24 hours 9 This machine is designed and manufactured to provide many years of dependable service Industry experience and common sense are important factors to ensure optimal reliability 8 Section 1 Safety Envoy Operation amp Service Manual GROUNDING This Class I Single Phase lane cleaning condi
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50. 5 26 Maintenance Diagnostics 84 Section 5 Using the GUI Envoy Operation amp Service Manual Sensors This menu lets you view the current status of all sensors or switches for diagnostic purposes Refer to Figure 5 27 Diagnostics Sensors Distance este Ki JEE Tow Cleaner Task Lou P WEE ek JE End of Lane Low Cleaner Pressure Oil Temp 33 Oil Press 12 os Exi dt Figure 5 27 Diagnostics Sensors 1 Go to the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Sensors and press OK to see the machine sensors 4 Ifa sensor is active or on it will be highlighted in color 5 Some sensors can be physically activated Envoy Operation amp Service Manual Section 5 Using the GUI 85 Cleaning This menu lets you view the current status of all sensors or switches and view or test all motors in the cleaning system Refer to Figure 5 28 Diagnostics Cleaning om ss Toggle Squeegee Figure 5 28 Diagnostics Cleaning To view a cleaning system sensor position or test a motor function 1 Goto the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Cleaning and press OK 4 To check sensors review the list of sensors on the upper half of the screen If a sensor is active or on it will be highlighted in color 5 To test the motors val
51. 9 GUL Maintenance Messages sises oie eire rrr teet e teh rr dues l ee ae E ERU nie Fue eda cles FE PERDU Fe aerea 111 Quick list of Maintenance COUNTETS esses eene enne E FNE EEEN nnne RR FA 111 How to Replace Adjust or Lubricate Parts 112 The Cleaning System iria aio 112 The Cornditiot ng System cristian ita iia 130 4 Envoy Operation amp Service Manual The Buig RI SUPERI 138 The Drive NV EIE ars ld ie 149 General Machine Maite mance ss eiii cos nere retire inne era leto e Rea PESE eR coud Eder ES 154 Section 7 Troubleshooting siiississeccscsessssenedvesansdoescovescosenensetonssssoensverseusevensssoasdesousssavevesenesesvs 157 Sequence of Oper EE 158 Preparing for Operation Off Approach 158 Preparing Tor Operation Om Approach recedere intret rex nee eoi a eee eund 158 Normal Clean and Condition Operation on Lane eese rennen 159 The Cleaning Sy Stemi o pneter rco HS Der Di cas ri Dra s REED re bios 160 The Conditioning Systainer espe vua 164 The Bunnge Operation cosets veave EN 165 The Traction Dri Ve SY Stem sitiar 166 Troubleshooting Using the GUI nini etre ed to e RR EE CH SEXTA MERDA san ue dex Sue 168 NI P MM 169 E EE 170 erosion ee 171 Elek 172 TOS iae eegene rir EE vv EYE geg Eege D EXER EUH EVE ee cese 173 Iud Erg 176 List f Error MeSSag6Su cese tbe mi ente TON 177 Error Messages that Appear During Preparation
52. AND UMPER 5 AGMBATTERIES Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 23 Figure 2 10 Lithium Battery Configuration Y LITHIUMBATTERY POWER CABLE AND 3 AC DC POWER SUPPLY 6 ELECTRONIC ENCLOSURE JUMPER 4 TWST LOCK ON REAR COVER 2 AC DC POWER CABLE AND UMPER 5 LITHIUM BATTERY 24 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual FINDING YOUR WAY AROUND THE ENVOY This section gives you an illustrated tour of the machine to help you locate important components and systems Operating Position Most maintenance operations are made with the machine in operating position with the covers open Refer to Figure 2 11 N WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed 21 22 20 o 12 E g i c K ZS N Wi Figure 2 11 Operating Position 1 WASTE RECOVERY TANK 10 CLEANER SUPPLY TANK 19 DUSTER CLOTH TAKE UP ROLL 2 BUFFER DRIVE MOTOR 11 ELECTRONICS ENCLOSURE 20 END OF LANE SENSOR 3 BUFFER
53. Action 1 Machine does not move trac tion drive wheels slipping 2 Machine does not move trac tion drive wheels not turning 3 Rear shaft does not turn 4 Distance encoder sensor failure 5 Distance encoder sensor out of adjustment 1 Machine not seated properly onto lane 2 High gutters bumpers or wide lanes 3 Excess cleaner causing wheels to slip 4 Too much oil 5 Squeegee too low 6 Traction drive wheels binding against frame 1 Blown fuse 2 Broken wire or loose connection at motor or at the electronic enclosure 3 Traction drive motor failure 1 Rear shaft bearing blocks not aligned 2 Rear shaft is bent 3 Rear wheels binding against bearing blocks 4 Rear shaft noise 1 Broken wire or loose connection at sen sor or at the electronic enclosure 1 Loose sensor or mounting hardware 2 Loose mounting hardware for the rear shaft Envoy Operation amp Service Manual 1 Reposition Envoy onto lane surface 2 Option 1 Lower gutters Option 2 Replace or repair bumpers Option 3 Adjust the front rear transition guide rollers 3 Check squeegee adjustment See Adjusting the squeegee blade for more information 4 Check pattern settings and conditioner settings 5 Check squeegee adjustment See Adjusting the squeegee blade for more information 6 Check for loose set screws at traction drive wheels 1 Replace fuse and check wire connec tions 2 Repair connection
54. CONDITIONERS DO NOT USE A POWER CORD OTHER THAN THE ONE PROVIDED FOR THIS MACHINE READ AND UNDERSTAND OPERATORS MANUAL BEFORE USING OR SERVICING THIS MACHINE e THIS PRODUCT IS INTENDED FOR USE IN A COMMERCIAL BOWLING CENTER BY A TRAINE OPERATOR TECHNICAL ELECTRONIC SUPPORT REPAIR Phone 1 800 YES BOWL Phone 1 800 YES BOWL 1 231 725 4966 1 231 725 3370 Fax 1 231 725 4667 Fax 1 231 725 4778 Email techsupport brunbowl com Email erc brunbowl com Q SZ Brunswick Ei SERVICE www brunswickbowling com WARRANTY TRAINING Phone 1 800 YES BOWL Phone 1 800 YES BOWL 1 231 725 3494 1 231 725 4624 Fax 1 920 907 2708 Fax 1 920 907 2747 Email bbwarranty brunbowl com ROT am n Figure 1 4 Caution amp Support Decal Locations 1 CAUTION DECAL REORDER PART NUMBER 14 100146 000 2 BIS WARRANTY CONTACT DECAL REORDER PART NUMBER 14 100425 000 GUI SAFETY amp WARNING SCREENS There are no user serviceable items inside the Graphical User Interface If you need assistance please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at 1 800 YES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com Envoy Operation amp Service Manual Section 1 Safety 11 Section 2 Getting to Know the Envoy Before you get started you should understand the basic parts and proce
55. Figure 2 12 Transport Position 1 FRONT HANDLE BUMPER 7 LANE TO LANE WHEELS 13 BUFFER BRUSH 2 END OF LANE SENSOR 8 TRANSPORT CASTERS ASSEMBLY 14 SKIDPLATES 3 TRANSITION ROLLERS 9 REAR SHAFT ASSEMBLY 15 TRACTION DRIVE WHEELS 4 DUSTER CONTACT ROLLER 10 DISTANCE ENCODER 16 GUIDE ROLLERS 5 CLEANER SPRAY NOZZLES 11 CONDITIONER IN ECTORS 6 VACUUM SQUEEGEE HEAD 12 DISPERSION ROLLER 26 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual The Graphical User Interface GUI The GUI lets you monitor the machine s operation while you use it It also alerts you to maintenance needs tells you about past service records gives access to conditioning programs and much more Refer to Figure 2 13 D NOTE For detailed information on using the GUI see Section 4 Graphical User Interface Figure 2 13 Graphical User Interface GUI 1 UPARROWBUTTON 4 RIGHT ARROWBUTTON 7 DISPLAY SCREEN 2 LEFTARROWBUTTON 5 OK BUTTON 3 DOWN ARROW BUTTON 6 EXIT BUTTON Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 21 Handle Controls All of the machine s operations can be controlled using the control pad on the machine s handle By putting the machine functions on the handle we reduce stooping kneeling and bending and allow more healthful operation of the machine Refer to Figure 2 14
56. Figure 45 30 Distance Drive Forward wm 2009 04 49 00 E Figure 5 30 Diagnostics Drive To view the drive system sensor position or test a motor function 1 Goto the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Drive and press OK 4 To test the distance encoder manually spin the rear shaft The screen will display the activation of the encoder sensor in the Distance box 5 To test the drive mechanisms select between Drive Forward or Drive Reverse and then select Drive to test the forward or reverse drive systems 88 Section 5 Using the GUI Envoy Operation amp Service Manual Tests The Tests diagnostics function allows the user to perform specific tests on the injectors to verify that all injectors are firing properly and to test the cleaner spray coverage on the lane at maximum 25 30 psi and minimum 20 25 psi pressures Refer to Figure 5 31 MESS LJ Conditioning A Cleaner Spray mcam A Counters m Apr 24 2006 17 00 20 E NAAA Figure 5 31 Diagnostics Tests Oil Injector Test The test for the Oil Injectors is designed for the technician to visually see each injectors spray pattern This diagnostic function verifies that each injector is firing properly and to identify if an injector has failed or not creating the appropriate spray pattern The machine will travel approximately 25 f
57. LIFTING MOTOR 22 GRAPHICAL USER INTERFACE GUI 2 FRONT HANDLE BUMPER 4 LEFT CORDKILL ASSEMBLY 13 DISPERSION ROLLER MOTOR 22 EMERGENCY SHUT OFF SWITCH 5 RIGHT CORDKILL ASSEMBLY 14 TRACTION DRIVE MOTOR 23 HANDLE KEYPAD 6 CONDITIONER PUMP 15 TRACTIONWHEELS 24 CLEANER RAIL ASSEMBLY 7 CONDITIONER SUPPLY TANK 16 VACUUM MOTOR ASSEMBLY 25 BATTERY 8 CLEANER PUMP 17 DUSTER CLOTH MOTOR 26 WARNING BEEPER 9 CONDITIONER SPIN ON 18 DUSTER CLOTHSUPPLY ROLL 27 CLEANER MANIFOLD Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 25 Transport Position Some maintenance procedures are performed with the machine in transport position with the machine upright its underside exposed and resting on its transport casters Refer to Figure 2 12 J WARNING Always unplug AC power cord from the machine before servicing or lifting machine into transport position Never supply AC power to machine when it is in transport position Note It is OK to connect DC power from battery charger in transport position N WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed o m n O OTE o o Brunswicka ENVOY SERIAL LABEL 9 9 11 2 va 09
58. LK 24r Cj RELAY TE N E a p SEB P4 BLK Ds Ea T CH thus o CE l RED reo VACCUUM LJ P3 aja lu E 8 B S ee Kies H CES LE mar RED j i J1 L DRIVE i OIL CLEANER Ea qe 8 MOTOR PUMPS OIL HEATER mes RELAY RED T Xt EE P EE aa DISPERSION 7 BAFFER BRUSH x x xjojo E POWER TYPE BLK d o o TO BATTERY RED RED BLK v 21 BLK BLK EMERGENCY STOP SWITCH il RED RED 12 ER c3 BLK RED UNT Electronics Control Enclosure 24 VDC Envoy Operation amp Service Manual 225 CN LCD PANEL BACK SIDE USB INPUT TO HANDLE KEYPAD BLACK INVERTER PCB VIOLET BLACK ADVANTECH PCM 9343 BLACK BLACK BLACK UPS PCB RESET SWITCH KEYPAD BACK SIDE Overall GUI Schematic Envoy Operation amp Service Manual Table for Envoy Lane Machine In Line Fuse Wire Harness Inline Fuse 14 860242 000 P kg of 5 Fuses 2 0A 250V 5 x 20mm Slow Blow GUI Input Power ELECTRICAL ENCLOSURE SQUEEGEE BUFFER POWER DUSTER BEEPER UP DOW ne VALVES a E EN OR A ees eRUN egen RUN DEE 0
59. Operation amp Service Manual Envoy Lane Machine January 2018 14 900101 000 Envoy Lane Machine Operation amp Service Manual January 2013 by the Brunswick Bowling and Billiards Corporation All rights reserved Envoy is a registered trademark of the Brunswick Bowling and Billiards Corporation Manual Part No 14 900101 000 Notice If available updates to this manual can be found on line at www brunswickbowling com Confidential proprietary information All information contained in this document is subject to change without notice Brunswick Bowling amp Billiards Corporation 525 West Laketon Avenue P O Box 329 Muskegon MI 49443 0329 U S A 231 725 3300 2 Envoy Operation amp Service Manual CONTENTS Section 1 T NU Ud d 6 Not s amp Warnings e 6 Salety Notice to Users of this Manual ege eet Seege iria 6 General Safety PrecautiOns eet terrier Ieri eren Frigo ta ler EREE EENE ERER a ee reca Fee TRET f ih 9 AED nae 9 GUI Satety amp Warning SCreerns iore ria nate pondere eroe EEES eet doe 11 Section 2 Getting to Know the Envy cnn 12 Machine Specificatroms T A 13 Dimensions and Welghits o tina EG oto c DT t Pati me ha Eten pt 13 Capacities M 13 Machine Feature S NT gE lee 14 Basic Operations c
60. R 9 DISCONNECT TO USE DRAIN TUBE 1 Place the machine in the operator position and supply power 2 Placearag underneath the cleaner manifold 3 Disconnect the supply tubing from the left hand 7 pin side top position of the cleaner manifold assembly Refer to number 9 in Figure 6 15 4 Attach the drain tubing with the 3 8 elbow union to the supply tubing removed in step 3 5 Route the drain tubing into a container and hold in place 6 Goto Cleaning Diagnostics and turn on the cleaner pump 7 Continue to run pump until cleaner has been completely drained 8 Remove the drain tubing and reconnect the supply line to the manifold 126 Section 6 Maintenance amp Service Envoy Operation amp Service Manual IMPORTANT It is very important to make sure the tubing is not damaged and that it is inserted completely into the fitting Replacing the Level Float Sensor in the Cleaner Supply Tank Refer to Figure 6 15 Tools needed 3 8 open ended wrench or socket 1 open ended wrench Parts needed Replacement Level Float Sensor Part Number 14 100942 000 l 6 Drain the cleaner supply tank Refer to draining the cleaner supply tank at the beginning of this section Place the machine in transport position with the power supply disconnected Disconnect cable from level float sensor push down and away on tab to disconnect Disconnect tubing from tank loosen two mounting bolts and remove tank Remove faulty sensor fro
61. R User Name 14 34 44 Lane 3 Pattern 1 Mame WIPER User Name 1A 443 165 ane nencassino started Start lane 3 End lanet 8n User Name User Name User Name User Name User Name User Name User Name User Name User Name ow ow ow lp E PII P pmompmOm Sw Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar Mar wee wow ee ewe w V 38889898988988989889898958895 y 3 Figure 5 36 Pattern Run Log This log provides historical information on the machine s operations including what lanes were run in what order the lanes were run the times the lanes were run which patterns were run on each lane any pattern overrides and the ID of the user who ran the lanes if the login feature is enabled Refer to Figure 5 36 1 Go to the Maintenance menu 2 Select Logs and press OK 3 Usethe up down arrows to navigate to select Pattern Run Log and press OK 4 Usethe up down arrows to view the entire log 94 Section 5 Using the GUI Envoy Operation amp Service Manual Maintenance Log Maintenance Log jul in 20H SE Counters Reset Duster Lanes 88 Modified ID 7 ser Jul 14 2011 17 41 37 Counters Reset Duster Lanes 702 Modified ID 1 User Name PAUL Jul 14 2011 17 41 19 WARNING A hardware counter has expired The Duster Cloth needs to be replaced Jul 14 2011 17 41 11 WARNING A hardware counter has expired The Duster Clo
62. RIVE MOTOR 3 TRACTION DRIVE CHAIN 6 TRACTION DRIVE BEARING BLOCKS 2 TRACTION DRIVE MOTOR MOUNTING 4 TRACTION DRIVE SHAFT SPROCKET BOLTS 5 REAR SHAFT BEARING BLOCKS 152 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 10 11 When you depress the traction drive chain there should be about 3 8 of movement in the chain If there is too much or too little movement follow this procedure Place machine in transport position with power supply disconnected Slightly loosen 4 mounting bolts that secure the traction drive motor to the frame Place machine in operating position Check movement of chain To tighten chain slide traction drive motor assembly away from the traction drive wheels to tighten up slack To loosen chain slide traction drive motor assembly toward the traction drive wheels to provide more slack Tighten the 4 bolts on the bottom side of the center compartment to align the chain Loosen the 2 set screws on the drive shaft sprocket with a 5 32 allen wrench Carefully tap the sprocket with a soft face hammer to align with the motor sprocket NOTE Improper alignment will cause drive system to make noise during travel Tighten the set screws with the 5 32 allen wrench Lubricating the Traction Drive Chain and Dispersion Roller Chain Refer to Figure 6 29 1 2 Apply a small amount of chain grease to the traction drive chain at the sprocket and spread the grease acro
63. STANCE ENCODER 2 TRACTION MOTOR CHAIN 5 ENDOF LANE SENSOR 3 TRACTION DRIVE WHEELS 6 REAR SHAFT 22 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual The Charging System Envoy power options 1 The Envoy lane machine can be shipped with any configuration of three power sources a The Absorbed Glass Matt AGM batteries 2ea b The Lithium battery c Theoptional AC DC Power Supply 2 A grounded power supply 100 240 VAC 50 60 Hz outlet must be used to protect the operator from electric shock 3 Figures 2 9 and 2 10 show these components in configurations with both types of batteries 4 Each power source AGM battery Lithium battery or AC DC power supply has its own unique Power Jumper that is attached to their power cables near the plug The correct Power Type jumper needs to be connected to the electrical enclosure to indicate the proper operating conditions for that power source For more information on the power system and batteries refer to Section 3 Understanding Your Envoy Power System Figure 2 9 AGM Battery Configuration 1 AGMBATTERY POWER CABLE AND 3 AC DC POWER SUPPLY O ELECTRONIC ENCLOSURE J UMPER 4 40A MAXI FUSE 7 TMSTLOCKON REAR COVER 2 AC DC POWER CABLE
64. T No 14 100923 000 RECHARGE LISTED BATTERIES ONLY WITH BRUNSWICK PART No 14 100924 000 CHARGER PROTECTED BY THE FOLLOWING US PATENT 7 014 714 OTHER PATENTS PENDING BRUNSWICK BOWLING AND BILLIARDS CO MUSKEGON MI USA CAUTION READ OPERATIONS MANUAL BEFORE USING REMOVE POWER BEFORE SERVICING DAILY MAINTENANCE USE TERRY CLOTH TOWEL e ALWAYS INSPECT APPROACH AREAS AND CLEAN SPILLS OR DRIPS IMMEDIATELY REPLACE ANY LOOSE FOAM 1 WIPE ALL CLEANER SPRAY NOZZLES 2 BLOT ABSORBENT FOAM WIPER 3 WIPE SQUEEGEE EXTRUSION AND 4 URETHANE BLADE 4 BLOT ALL INJECTOR TIPS 5 BLOT ABSORBENT FOAM IN FRONT OF INJECTORS 6 WIPE BOTH REAR GUIDE WHEELS 7 REMOVE ABSORBENT FOAM BY BUFFER BRUSH AND SQUEEZE OUT OIL WIPE DOWN REAR OF BUFFER SHIELD THEN PLACE FOAM BACK OVER THE ATTACHMENT STUDS Figure 1 3 Serial Number and Daily Maintenance Decal Locations 1 SERIAL DECAL 2 DAILY MAINTENANCE DECAL REORDER PART NUMBER 14 100472 000 3 CHARGER CONNECTION DECAL REORDER PART NUMBER 14 100954 000 10 Section 1 Safety Envoy Operation amp Service Manual AN CAUTIONS e TO REDUCE THE RISK OF INJURY FROM SHOCK OR MOVING PARTS UNPLUG BEFORE SERVICING OR LIFTING MACHINE UPRIGHT e DO NOT OVERFILL CLEAN UP SPILLS ELY e EMPTY WASTE TANK BEFORE STANDING MACHINE UP AND WHEN FILLING TANKS TO AVOID RISK OF FIRE USE ONLY COMMERCIALLY AVAILABLE LANE CLEANERS AND
65. TART OF CHARGING BATTERY Remember always connect battery charger to Envoy lane machine when not running lanes The Envoy green POWER LED must be on to charge the batteries Connectthe RED Charger Connection to the port on the LH cover BEFORE plugging the battery charger into the proper AC input power The Envoy red CHARGE LED should turn ON only after it senses voltage from a properly connected battery charger This indicates the START of the battery charging process The battery charger is designed to remain connected to the battery charger whenever not running the lane machine It will keep the batteries in optimal condition and will not overcharge them Leaving the lane machine on for any extended time without connecting the battery charger will slowly discharge the batteries and reduce their capacity Make sure that the battery charger is positioned so it has adequate clearance to allow air circulation by the cooling fan Disconnect the AC Input Power before disconnecting the DC Output Detailed operating instructions are supplied with the battery charger i NOTE Always properly recycle your batteries by returning to an authorized recycling center or automotive dealer AN WARNING Never use any batteries other than the type supplied with the machine or other options authorized by Brunswick Mixing battery types or using batteries that are different from what is supplied with the machine may damage the machine and ca
66. UI diagnos tics and replace if necessary 2 Buffer brush is down and did 1 Loose cam 1 Tighten set screw on the flat of the not raise motor shaft 2 Broken wire or loose connection at motor 2 Repair connection or at the electronic enclosure 3 Buffer brush lifting motor failure 3 Verify motor function using GUI diagnos tics and replace if necessary Error Message Table 7 10 An error occurred during operation The Squeegee is not working properly The Squeegee Up sensor did not activate HH NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Squeegee motor cycles until it 1 Broken wire or loose connection at 1 Repair connection actuates the down switch Switch or at the electronic enclosure 2 Failed switch 2 Verify switch function using GUI diagnos tics and replace if necessary 2 Squeegee is down and did 1 Loose cam 1 Tighten set screw on the flat of the not raise motor shaft 2 Broken wire or loose connection at motor 2 Repair connection or at the electronic enclosure 3 Squeegee lifting motor failure 3 Verify motor function using GUI diagnos tics and replace if necessary Envoy Operation amp Service Manual Section 7 Troubleshooting 183 Error Messages Table 7 11 An error occurred during operation The Duster cloth is not working properly The Duster cloth up sensor did not activate Hn NOTE Verify error source through GUI diagn
67. Y ETY PTY STA 9TH Tu 8Tup6Tyozo 6T 1 8T71 4T1 9T1 STI PTI jETI ZTI TTI 0T1 61 89 27 91 SI I EI A T mer oney euoz L poussia pug euoz T euoz by pueag e ejins o euns uoneuuoju e eyins Uea Xen EUAN 18d IIO S ua UBIH ZTOZ T ZT uoneuuojuj Sijddns SJajauueleg Uned uoneuugjuj ULed Section 8 Pattern Design Theory 217 Envoy Operation amp Service Manual Appendix This Appendix provides technical documentation that may be helpful for your general reference In this Appendix you will find l Pre Installation Packing List 2 Asetofelectrical schematics and diagrams PRE INSTALLATION PACKING LIST These items should be shipped with the Envoy Lane Machine Please call us if you are missing any items on this packing list Lane Machine Complete with Covers and GUI l Un e Ha bo 125 38 1m Power Cord Spare Parts Kit Straight Edge Alignment Tool Envoy Operation amp Service Manual Battery Charger 218 Appendix Envoy Operation amp Service Manual Spare Parts Kit Envoy Lane Machine 14 860247 000 The Spare Parts Kit includes all items listed below These items can also be ordered individually with the part number provided STANDARD PACKAGING DESCRIPTION 1 00 11 112132 000 WRENCH 1 4 T HANDLE ALLEN LONG 11 112133 000 SCREW DRIVER 2 PHILLIPS WITH 10 SHANK 11 112134 000 TOOL DUAL FUSE PULLER 11 616025 000 SWITCH LEVER SPDT
68. additional 10 minutes Press OK to return to the active screen Removable GUI The Envoy is supplied with a 12V DC power source so you can remove the GUI to change information check counters or design patterns from the comfort of your desk Security Access to machine operations can be controlled by assigning Personal Identification Numbers PINs that prevent unauthorized access to the machine or its programs Additionally each user can be assigned one of two available levels of access based on their job function See the Setting up PINS later in this section for more info on security levels and pin access Messages Status messages Status messages display in the lower right area of the control screen and remain visible on the screen until another status message is displayed Status messages describe general information about the machine s current and normal operations Examples ready running Warning messages Warning messages alert you to minor issues that need to be addressed Example low cleaner fluid Error messages Error messages alert you to operational issues that need to be addressed An error message will stop the machine from running until the problem has been corrected Example Squeegee switch is not working properly Maintenance messages Maintenance messages are warning messages that tell you when a replaceable part has reached its useful life Maintenance messages display during start up Maintenance messa
69. aded 1 Conditioner Authority22 1 22 Modified User Name Export Data mnt usb backup backup 2 User Name Unknown Pattern Downloaded 1 Mai mp 9011 13 43 23 Ponditinner Arthnriti29 122 Modified liser Namet Figure 5 35 Log Pattern Change This log tracks all changes to any pattern parameter or pattern modifications It also logs the date and time of the change and the ID of the user who made the change if the login feature is enabled Refer to Figure 5 35 1 Go to the Maintenance menu 2 Select Logs and press OK 3 Use the up down arrows to navigate to select Pattern Change Log and press OK 4 Use the up down arrows to view the entire log Envoy Operation amp Service Manual Section 5 Using the GUI 93 Pattern Run Log 2009 15 02 35 Lane Pattern 15 01 00 Lane Pattern 14 58 33 Lane 20 Pattern 14 58 10 Lane Pattern 14 56 36 Lane Pattern 14 55 14 Lane Pattern 14 53 51 Lane Pattern 14 52 27 Lane Pattern 14 51 04 Lane Pattern 14 49 36 Lane Pattern 14 48 13 Lane 12 Pattern 14 46 49 Lane Pattern User Name 14 45 28 Lane 10 Pattern WIPER Usen Name 14 43 08 Lane 9 Pattern 1 Name WIPER User Name 14 41 44 Lane 8 Pattern 1 Name WIPER User Name 14 40 20 Lane 7 Pattern 1 Name WIPER User Name 14 38 54 Lane 6 Pattern 1 Mame WIPER User Name 14 37 30 Lane 5 Pattern 1 Name WIPER User Name 14 36 06 Lane 4 Pattern 1 Name WIPE
70. aintenance amp Service 14 10 12 13 14 Place machine in transport position Remove 2 set screws on the 10 pin side wall mounted buffer brush bearing using a 1 8 Allen wrench Remove socket head cap screw inside the buffer drive pulley using 1 4 T wrench This will allow the buffer brush shaft to separate from the buffer drive pulley which will remain in the machine NOTE Access the socket head cap screw via the access hole on the 7 pin side of the machine s cover above the 8 lane wheel Slide buffer brush toward 10 pin side of machine swing brush away from the machine and then slide brush out of the bearing housing Inspect the groove end of the buffer shaft and make sure there are no burrs or scars that may effect how well the brush slides into the wall mounted bearing File if necessary Install new buffer brush by reversing step 4 Replace socket head cap screw using blue loctite Replace set screws on wall mounted bearing NOTE Make sure that the set screws align within the groove on the end of the buffer brush shaft Tighten set screws Verify the adjustment of the buffer brush using the straightedge alignment tool Place the buffer squeegee adjustment tool from the drive wheel to the rear wheel with the edge of straightedge resting on both wheels Check to ensure that the brush contacts the desired notch of the adjustment tool Check adjustment on both the 7 pin and the 10 pin sides of the
71. ameters are incorrect for proper operation Maintenance messages are warning messages generated by counters that track when wearable parts have reached their usage limits covered in the next section The images in Figure 7 17 are examples of warning messages the GUI may display The oil temperature is tco low The End of Lane Sensor is not working properly ox Figure 7 17 GUI Warning Messages Table 7 14 provides a list of warning messages with potential remedies If you re unable to resolve a problem please contact your authorized Distributor or Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com A NOTE Maintenance logs can be backed up to a USB flash drive as explained earlier in Section 4 Backing Up and Importing Data These logs may contain information that is helpful to Brunswick Technical Support when troubleshooting issues They can explain how to attach backup files to an e mail or ship the USB flash drive with your center maintenance logs The maintenance logs counters and critical center data cannot be imported back to your GUI Envoy Operation amp Service Manual Section 7 Troubleshooting 187 Warning Messages Table 7 14 Eg NOTE Verify error source through GUI diagnostics These messages begin The lane machine is not ready for operation The oil level is low Add more oi
72. amp jsiq uonisuei ue IIO 7g ua pou unipelg lone SUMAN uea d330 3HL bwen uiemed e nneduio5 9ueo eue Hequnw urged ZTOZ T ZT uoneuuojul sarddns sueyouiedeg Wened uoneuuoju Weed Envoy Operation amp Service Manual 214 Section 8 Pattern Design Theory 8 Pattern Edge geuozBH Leuozg 9euozg S euoz gi v euoz BH euozg zeuozr leuoz B 4equunw peog Dal 817 Dal 110 Jo syn 8Y 6Y OTY m N m gi m Oy N O SPIS Uld OT z7zQuouny T GAME ET T cr oneueuoz T eme ET Tier EE 6 l ueisiq pug euoz 8 T euoz by pueig e eyins oe eyns uoneuuojuj 2e uns orn AO Ee Puasa pug Aeads Jouea 3UE SIQ UODISUELL ULD lone anpa joue uoneuuojui serddns ues xen IO uea EUAN 3e d Unipely uonguuojul Uned Section 8 Pattern Design Theory 215 Envoy Operation amp Service Manual 9 Pattern Phantom geuozBH Leuoz m 9euozg S uoz E t uoz m uoz E z uoz m Ee leuoz Hi Jequinw peog LTy 8ly 6TH 49 Dal 811 Dal 110 jo suum 8 L el 0 o 0 o 0 0 0 0 0 0 o 0 0 o o o 0 0 0 o 18 o 0 0 o 0 oO 0 o o
73. ance 3 Checklist for annual maintenance 4 Quick List of Counter limits 5 Step by step instructions for replacing servicing and adjusting machine components BEFORE YOU PERFORM ANY MAINTENANCE Before undertaking any maintenance you should be familiar with the following Maintenance precautions and all of the Safety precautions noted in Section 1 Safety In order to safely maintain this machine you must be trained in the procedures in this manual including the use of common mechanic s hand tools and any special Brunswick tools For clarification on any of this information please contact your authorized Distributor or Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com Always perform maintenance in an open area away from lanes and approaches DAILY MAINTENANCE J WARNING Before performing maintenance be sure the power cord is disconnected from both the machine and the wall outlet Replace the protective sleeve and heat shrink tubing on the power cord if they become damaged N WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed Refer to the Daily Maintenance Deca
74. and reverses direction before the traction drive wheels travel past the end of the tail plank This will decrease the speed in the last 12 of travel in the pin deck The default value for the End of Lane Speed Adjustment is 0 It can be adjusted to a maximum value of 15 or a minimum value of 15 When you have time it is best to balance the End of Lane Speed Adjustment between the upper and lower limits to reduce the risk of any borderline adjustment Find the upper limit by increasing the End of Lane Speed Adjustment in steps of 2 until the Envoy traction drive wheels have travel past the end of the pin deck This value is normally between 5 and 15 Envoy Operation amp Service Manual Section 5 Using the GUI 77 Find the lower limit by decreasing the End of Lane Speed Adjustment in steps of 2 until the Envoy stalls before the rear cover has traveled 2 past the 2 3 pin spots This value is normally between 5 and 15 Set the final End of Lane Speed Adjustment value halfway between the upper and lower limits found above It is normal to have a 20 point spread between the upper and lower limits for example if the lower limit was 8 and the upper limit was 12 then the final value should be set to 2 NOTE If the Envoy stops under the pin deck it is easy to have the machine finish its travel back to the foul line Initiate this by pressing the green OK button on the T handle pull or push the Envoy to position the rear
75. anes 378 Reset Spin On Filter Lanes Drive Motor Hours Vacuum Motor Hours Figure 7 18 Maintenance Messages Bee Reset Absorbent Wiper Lanes 358 Reset Total Lanes Run Lane Length Quick list of Maintenance Counters Buffer Lanes 29 200 lanes Squeegee Lanes Replace 14 600 lanes Duster Lanes 700 lanes Oil Filter Lanes 29 200 lanes Cleaner Filter Lanes 29 200 lanes Spin On Filter Lanes 29 200 lanes Absorbent Wiper Lanes Replace 5 000 lanes Drive Motor Hours 5 000 hours Vacuum Motor Hours 500 hours AGM Battery 400 cycles Lithium Battery 1 600 cycles Lane Length As Needed Envoy Operation amp Service Manual Section 7 Troubleshooting 189 Maintenance Messages Table 7 15 These messages begin A hardware counter has expired Duster cloth needs to be replaced The buffer brush needs to be replaced The squeegee blade needs to be replaced The cleaner screen filter needs to be replaced or cleaned The conditioner spin on filter needs to be replaced The traction drive motor needs to be replaced The vacuum motor assembly needs to be replaced 190 Section 7 Troubleshooting Replace the duster cloth select reset and press OK See Replacing the duster cloth for more information Replace the buffer brush select reset and press OK See Replacing the buffer brush for more information Replace the squeegee blade select reset and press OK See Replacing the squeegee blade for more
76. ange from 0 to 100 units To create the proper lengthwise taper of a pattern oil levels from zone to zone should decrease between 15 and 30 This is the same for sport and recreational patterns The percent decrease from zone to zone depends on the starting oil level in the first zone If the first zone conditioner level is lower 60 units or less the percentage decrease in the following zones will be smaller and if the first zone conditioner level is higher above 60 units the percentage of decrease is higher The last zone or buff zone should have 1 to 3 units set in the oil level screen on at least one board This allows the machine to buff the remaining zone of the pattern in both directions without injecting conditioner and enhance the lengthwise taper Set all boards for zero 0 and the machine will buff the last zone in the forward direction of travel only This increases the lengthwise taper even more Refer to Figure 8 4 KE D Configuration Figure 8 4 Oil Levels 204 Section 8 Pattern Design Theory Envoy Operation amp Service Manual Verifying the Conditioner Pattern Verification of the conditioner pattern is a step used to qualify the pattern you are using It allows you to see that the Envoy is consistently producing a conditioner pattern based on what is programmed in the Pattern Design screens It also allows you to identify wear components such as the absorbent wiper squeegee or buffer brush All of which can h
77. ase dispersion roller 2 Lubricate rear wheel bearing blocks and traction drive bearing blocks 3 Grease buffer brush bearings 4 Replace absorbent wiper flip every 1 to 3 months 2500 lanes and replace every 6 months and squeegee blade flip every 3 to 6 months replace every 12 months You may need to replace them sooner depending on the usage of the machine Envoy Operation amp Service Manual Section 6 Maintenance amp Service 109 10 11 Inspect buffer brush and replace if needed Inspect duster clutch assembly and hardware and replace if needed Inspect duster contact roller for chunks dents or brittleness and inspect hardware for wear and replace as needed Inspect duster up down switches for damage and replace if needed Inspect dispersion roller for damage check chain tension and repair replace or adjust if needed Remove cleaner spray nozzles and check valve filters Clean all by soaking in a distilled white vinegar for 30 minutes rinse with warm water and blow out with compressed air WARNING Wear safety glasses when using compressed air Place a cloth under the spray tip assembly to absorb residual fluid that may drip when removing tips Inspect traction drive chain alignment and tension and adjust if needed 110 Section 6 Maintenance amp Service Envoy Operation amp Service Manual GUI MAINTENANCE MESSAGES The GUI will generate Warning messages when counters expire for specific component
78. at is designed for Direct lane machines that allows you to manage your own pattern library The pattern editor allows you to create new patterns or modify existing ones You can also view your logging files and follow the machines history in chronological order Patterns and files can be imported or exported to the lane machine using a USB drive The Pattern Manager software can be downloaded free through our web site by visiting http www brunswickbowling com lane maintenance pattern library ES NOTE You can NOT exchange any of the 5 files directly between the USB Drive Files and the GUI Backup Files Only one file containing 10 patterns can be exchanged between the Active GUI Memory and the USB Drive Files or the GUI Backup Files To move all five files between the USB Drive files and GUI Backup Files you must first import export or save restore each file of 10 patterns with the Active GUI Memory Refer to Envoy PCB GUI USB Pattern Data Diagram on the following page 62 Section 5 Using the GUI Envoy Operation amp Service Manual UDASI PIO UAV SS IQ 8 0d Ou E c qu c r penes Ggrusmed EE AE DEER E SHE arene Ge waned tE waned quaweuino SF ued Z SNOH ZZY ZG WL d esnoH DEV T Wed A 0022290 all Jo a1eg panes Gdmjeg pdmpeg e dmpeg Quodx3 uodui 07 aiqeiniene pns AWW gsn ui eq Wane d O OO SAU Usel4 12S Aiowew asn
79. at the end of the last zone in the pattern 3 Use the up and down arrows to adjust the length of the new zone Removing a Zone 1 Use the left and right arrow to navigate to the Remove Zone button 2 Press OK and the zone closest to the pin deck will be removed 3 Use the up and down arrows to adjust the zones to desired distances Modifying the Cleaner Spray Distance The cleaner is applied in a continuous spray to the lane during the cleaning operation You can select the distance at which the cleaner spray ends between 45 and 57 This lets you synchronize the cleaner usage with each patterns cleaning needs The cleaner can be turned off earlier allowing the surplus cleaner in the scrubbing vacuum head assembly to clean the back ends of the lane The Envoy will always spray the pin deck with cleaner 1 Use the right left arrows to navigate to End Cleaner Spray 2 Usethe up down arrows to increase or decrease the number of feet at which the cleaner spray ends between 45 57 3 Press Exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 57 Oil Level Screen The Oil Levels screens allow you to look at the shape of the pattern within a zone You can make adjustments to individual boards or you may select a group of boards to adjust This screen is accessed through the Zone Configuration screen in the Pattern design menu Refer to Figure 5 9 Z
80. ata including the PIN ID number Pattern Scheduler Conditioner Selection and Maintenance Logs Do not import backup data from another center unless you know their PIN ID numbers and intend to change your entire system data file Envoy Operation amp Service Manual Section 5 Using the GUI 65 Override H vil P Figure 5 15 Restore Default Data Screen D NOTE The default Pattern Data cannot be changed This function will always restore the 10 starting patterns that were set in the factory Refer to Figure 5 15 66 Section 5 Using the GUI Envoy Operation amp Service Manual Backing Up and Importing Data The GUI is designed with a USB port that allows you to connect a USB flash drive for importing or exporting data Backing Up Your System It s important to back up the data in your machine regularly to prevent loss of information You can backup most data on the Envoy to an external drive using the USB port on the control box This capability lets you back up most information on the system in one step You can save up to five previous system backups You can backup this data on a PC computer by using the USB flash drive to transfer the data into the PC USB port To backup your system 1 Plug a USB flash drive into the GUI s USB port The Import Export screen appears 2 Use the left right arrows to select export and press OK 3 Use the up down arrows to select the backup folder you want to save to and p
81. ave an effect on the units of oil and the performance of a pattern as they have exceeded their life To verify the conditioner pattern follow these steps l Verify that the machine is cleaning properly before performing the verification process 2 Select the zone or zones you wish to verify 3 After running a few lanes take a tape sample of the conditioner pattern one foot before the end of that zone i e zone 2 ends at 15 feet tape distance is 14 feet 4 Read the tape using the Brunswick Computer Lane Monitor 5 Compare the lane monitor readings to the programmed units of oil in the GUI Adjusting the Conditioner Pattern The Envoy allows you to make adjustments to specific area of the conditioner pattern without having to make unnecessary adjustments to the rest of the pattern Adjustments to the conditioner pattern should be made based on ball reaction The ball reaction should be observed when the pattern is fresh and as it transitions as lineage increases If the pattern transition is not as desired refer to the follow procedure for making adjustments 1 Identify the area of the pattern that is not performing properly 2 Go to the pattern design screen and view the Zone Configuration and Oil Levels screens 3 Select the zone that corresponds with the area of the lane that needs adjustments 4 Make adjustments to the zone length or to the oil levels to change the pattern transition 5 Download the pattern 6 Ifth
82. ble 2 Defective conditioner injector wire con nection or PCB 1 Buffer brush out of adjustment 2 Dispersion roller out of adjustment 3 Buffer brush not rotating 4 Defective buffer brush 5 Buffer drive motor not operating 1 Wrong conditioner selected in the Sys tem Conditioner screen 2 Conditioning system not holding pres sure 3 Lane surface is not getting cleaned properly 4 Duster contact roller dragging in pattern 5 Buffer brush worn or out of adjustment 6 Lane monitor not working properly Envoy Operation amp Service Manual 1 Option 1 Reconnect plug to conditioner injector Option 2 Reconnect plug at electronic enclosure 2 Contact BTS for troubleshooting support 1 Refer to Buffer Brush Adjustment for more information 2 Refer to Dispersion roller adjustment for more information 3 Option 1 Tighten buffer brush bolt Option 2 Verify and adjust buffer belt tension 4 Verify buffer brush lane counter and replace if necessary 5 Option 1 Verify fuse condition and replace is necessary Option 2 Verify motor function using GUI diagnostics and replace if necessary 1 Select the correct lane conditioner if not listed contact Brunswick BTS 2 Verify pressure through GUI diagnostics if machine is not holding pressure contact the Brunswick BTS 3 Check cleaning system adjustments Refer to Cleaning System Adjustment for more information 4 Adjust duster clut
83. bricate buffer lifting assembly Inspect buffer drive belt check tension and adjust if needed Inspect all fittings and tubing for damage and replace if needed Inspect all electrical connections and repair or replace if needed Inspect vacuum motor assembly clean and replace if needed WARNING Before performing maintenance be sure the charger cord is disconnected from the machine and shut the machine off fae ae RES we WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed 108 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Annual Maintenance in Transport Position OT res Brunswicke ENVOY SERIAL LABEL d Figure 6 6 Transport Position Annual Maintenance 1 DISPERSION ROLLER GREASE 4 ABSORBENT WPER AND SQUEEGEE 8 DUSTER UP DOWN SWITCHES LOCATION BLADE 9 DISPERSION ROLLER 2 REAR WHEEL TRACTION DRIVE 5 BUFFER BRUSH 10 CLEANER SPRAY NOZZLES AND BEARING BLOCKS 6 DUSTER CLUTCH ASSEMBLY CHECK VALVE FILTERS 3 BUFFER BRUSH BEARINGS 7 DUSTER CONTACT ROLLER 11 TRACTION DRIVE CHAIN D NOTE The following procedures are explained in detail next in the How to Replace Adjust or Lubricate Parts portion 1 Gre
84. brunbowl com Envoy Operation amp Service Manual Section 7 Troubleshooting 157 SEQUENCE OF OPERATION This section provides a detailed look at how the machine its controller and its component parts work together in sequence Understanding the normal sequence of operations can be a useful resource for troubleshooting Preparing for Operation Off Approach 1 When the operator plugs in the charger the machine warms the conditioner to operating temperature This will only occur if the Temperature Cycle feature is turned ON on the GUI The control system Opens the conditioner pressure control valve and the conditioner vent valve allowing the conditioner pump to circulate conditioner through the heated injector rail When conditioner reaches operating temperature factory set to 80 F 21 C the conditioner pump turns off and the pressure control valve and the conditioner vent valve close The operator screen displays READY when the conditioner has reached operating temperature Preparing for Operation On Approach 1 When the operator presses OK to prepare the machine to operate the control system Rotates the duster cloth take up roll to lower the duster contact roller into operating position and confirms that the duster cloth is in the down position via the duster down switch Lowers the squeegee head assembly into operating position via the squeegee up down motor and confirms that the squee
85. brush into contact with the lane surface via the buffer lifting motor at a distance specified by the operator f Turns on the buffer drive motor to start rotating the buffer brush and turns on the dispersion motor to start rotating the dispersion roller Tells the conditioning system to inject conditioner onto the lane surface according to the user s selected pattern ga 3 The machine continues at a steady forward speed and the control system a Stops the buffer drive and dispersion motors and raises the buffer brush at the end of the user specified conditioner pattern b Turns off the cleaner spray at the user specified distance D Pulses the cleaner spray on and off before the pin deck d Stops the machine at the end of the lane after the end of lane sensor is activated e Winds the duster cloth to the up position and advances more cloth for use on the next lane ER Lifts the squeegee into the up position 4 The traction drive motor is turned on in reverse to accelerate the machine toward the foul line and the control system a Lowers the buffer brush and turns on the buffer drive and dispersion motors to rotate the brush and dispersion roller once the machine reaches the proper position in the conditioner pattern b Stops at the foul line turns off the brush and dispersion motors and lifts the buffer brush Envoy Operation amp Service Manual Section 7 Troubleshooting 159 c Turns off the vacuum mo
86. centers with surface or topography issues that do not support a breakpoint outside of the 10 board Pattern Distance 42 feet Pattern Ratio max 9 1 Pattern 4 Score King The Score King pattern has been designed to accommodate centers whose environment supports a breakpoint further outside The 39 foot distance helps enhance the shape of the pattern and creates a superb entry angle that will only benefit scores It is good to be king even for just one day Pattern Distance 39 feet Pattern Ratio max 5 9 1 Pattern 5 Inferno This pattern is on fire from the beginning Multiple angles allow different styles of players to compete together for their drive to perfection The strong lengthwise taper creates predictable ball motion The first transition will be mellow and all players need to do is follow the second transition breakdown to keep from getting burned Pattern Distance 39 feet Pattern Ratio max 4 4 1 Pattern 6 Rhino Beware this pattern is ready to charge It s shorter length and wider girth offers players a chance to create transition and learn to stretch the patterns like the big boys Get into rhythm and stay in the zone and your competition will have a difficult time keeping up Pattern Distance 37 feet Pattern Ratio max 3 3 1 206 Section 8 Pattern Design Theory Envoy Operation amp Service Manual Pattern 7 The Deep Remember the early days of the megabuck tournaments Players were forced to play
87. ch 5 Refer to Buffer Brush Adjustment for more information 6 Contact the Brunswick BTS Section 7 Troubleshooting 195 Traction Drive System Table 7 19 i NOTE Verify error source through GUI diagnostics Problem Cause Solution Noise coming from the drive system Travel Speed is incorrect or inconsistent Not traveling down lane 1 The traction motor chain is not aligned properly 2 Traction motor chain is too loose or too tight 3 Too much traction drive shaft movement from side to side 4 Bent traction drive shaft 1 Wrong speed selected in the Pattern Design Forward Speed option 2 Electrical issue low voltage 1 Traction wheels not in contact with lane 2 Traction drive motor is not operating 196 Section 7 Troubleshooting 1 Adjust sprockets until the chain is aligned correctly 2 Adjust traction drive motor until there is a 1 2 movement in the chain 3 Adjust traction drive wheels 1 16 from bearing blocks 4 Verify shaft is bent replace if necessary 1 Make sure the desired Forward Speed is selected 2 Contact Brunswick BTS or contact your certified Envoy technician 1 Option 1 Verify squeegee head assem bly adjustment Refer to Squeegee Head Assembly Ad justment for more information Option 2 Verify guide rollers adjust guide roller spacing if necessary Option 3 Verify proper gutter height repair if necessary 2 Option 1 Verify fuse con
88. ck and flat gutters can affect pin movement 2 Recognize your geographic region The region of the world in which you live can dictate how you need to store your equipment and supplies To eliminate issues with varying temperatures as the seasons change store your Envoy conditioners and cleaners in a room that has temperature control Conditioners can become thicker and cleaners can crystallize when they become cold This can increase the preparation time to set up the machine and possibly affect the characteristics of the products The amount of dirt your center produces can affect lane pattern 3 Frequency of general maintenance All centers should perform general maintenance to the bowling area on a daily basis Though we know that is not always true you should recognize how dirty your environment is and structure a maintenance program accordingly Dust and dirt can affect the performance of a conditioner pattern making it appear that it is breaking down faster Dust migrates with the air flow and dirt is transferred by the bowlers and the balls Keeping the floors and carpets clean the approaches and gutters clean along with pinsetter maintenance will help the performance of the bowlers and the conditioner pattern Envoy Operation amp Service Manual Section 8 Pattern Design Theory 199 4 Your bowlers Bowlers are a product of their environment How they bowl and what they throw is based on what they bowl on Bowlers vary between re
89. continues to rotate to advance clean duster cloth for use on the next lane 2 The cleaner pump applies cleaning fluid to the lane Refer to Figure 7 2 a Four spray nozzles apply a continuous spray of cleaning fluid to the lane b A spring loaded check valve opens when more than 10 psi of cleaning fluid is supplied by the pump c An adjustable cleaner pressure control valve controls the cleaner volume and pressure d Thecontrol system turns off the cleaning pump at a distance determined by the user It also quickly sprays one time on the pin deck before stopping the flow of cleaner through the spray nozzles Envoy Operation amp Service Manual Section 7 Troubleshooting 161 Figure 7 2 Cleaner Spray System 1 CLEANER SUPPLY TANK 5 CLEANER PRESSURE GAUGE 9 CLEANER SPRAY NOZZLES 2 CLEANER VENT VALVE 6 CLEANER MANIFOLD 10 PRESSURE CONTROL VALVE 3 CLEANER LEVEL FLOAT SENSOR 7 CLEANER PUMP 11 LOWPRESSURE SWITCH 4 CLEANER SCREEN FILTER 8 CLEANER SHUT OFF VALVE 162 Section 7 Troubleshooting Envoy Operation amp Service Manual 3 The absorbent wiper agitates the cleaning fluid on the lane to help loosen dirt and conditioner Refer to Figure 7 3 Figure 7 3 Cleaner Vacuum System 1 WASTE RECOVERY TANK 3 WASTE HOSE 5 SQUEEGEE BLADE 2 VACUUM MOTOR ASSEMBLY 4 ABSORBENT WPER 6 SQUEEGEE HEAD ASSEMBLY 4 The squeegee assembly and vacuum remove cleaner and conditioner from the lane surface and coll
90. creational to competitive bowlers and everywhere in between Setting up appropriate patterns for various customers can minimize pinsetter issues and allow you to use your supplies more efficiently 5 Choose the correct supplies This is the most important step in consistent lane conditions It is also the most forgotten The correct choices in supplies can make the difference between happy or unhappy customers Making the proper choice is sometimes not so easy A conditioner should provide good durability have minimal movement down the lane carry down and clean easily Always use a bowling specific lane cleaner Cleaners should be designed to remove the type of conditioner you are using Not all cleaners will clean all conditioners Synthetic conditioners require cleaners with d limonene while standard conditioners can use a standard bowling lane cleaner If the lanes are not clean then the pattern will not be consistent 200 Section 8 Pattern Design Theory Envoy Operation amp Service Manual Understanding a Conditioner Pattern The proper design of the conditioner pattern is critical to making your customers happy Here are some tips to help you understand key components for developing patterns 1 Pattern length Typical pattern lengths used today range between 36 to 42 feet Although we do see pattern lengths both shorter and longer for tournaments the distance should be determined by the back end hook characteristic of
91. ct sensor cable from the quick connect cable harness 5 Pull sensor out from the top side of the machine and remove the second O ring on top side of the sensor 6 Place an O ring under the top side nut and then install new sensor from top side of the machine 7 Place the second O ring on the sensor pushing it up to the bottom side of the mounting shield 8 Insert and tighten nuts at base of sensor until the end of the sensor is just even with the bottom edge of the lower nut D NOTE Do NOT over tighten nuts Adjusting the Distance Encoder Tools needed 11 16 wrench 3 8 socket wrench feeler gauges Refer to Figure 6 28 Figure 6 28 Distance Encoder 1 DISTANCE ENCODER 2 MOUNTING BRACKET 3 ENCODER WHEEL SPROCKET 1 Place machine in transport position with the power supply disconnected 2 Check the distance between the encoder and the encoder wheel sprocket using the set of feeler gauges and verify that it is 1 5mm 0 5mm 06 02 To adjust distance do the following steps 150 Section 6 Maintenance amp Service Envoy Operation amp Service Manual a Loosen mounting nut on bottom side of mounting bracket using 11 16 wrench b Adjust assembly position so that the sensor end of the distance encoder extends 15 16 from the bottom side of the encoder bracket c Tighten mounting nut to secure position d Check the distance between the encoder and the encoder wheel sprocket using
92. ctor usually coiled just under the left side of the electrical enclosure Connect the AC DC Power Supply cable and power type jumper to the electrical enclosure The input cable of the AC DC Power Supply is already connected to the Twist Lock connector on the rear cover Connect the Twist Lock end of the supplied 125 power cord into the matching connector in the rear cover Place the power cord ring into the Cord Kill assembly Connect the other end of the 125 cable into a grounded power supply with 100 240VAC 50 60 Hz The Envoy machine should now be powered by the 24VDC nominal output of the AC DC Power Supply and operate similarly as if it were powered by a battery The operator will now need to manage the power cord so that it does not get trapped under the lane machine during operation gt N N J ig eui d a GROUND i foros il es Figure 3 2 Lithium Battery 1 AGMPOWER CABLE AND UMPER 3 AC DC POWER SUPPLY 2 ELECTRONIC ENCLOSURE 4 TWST LOCK ON REAR COVER 30 Section 3 Envoy Power System Envoy Operation amp Service Manual The 125 power cord should only be connected to the AC DC Twist Lock connector on the rear cover when the Envoy is in the operating position This cord should be disconnected before the machine is lifted into the transport position If the bat
93. deck The best indicator is to watch the machine travel as it gradually slows down at the end of the lane and compare where the Envoy rear cover is positioned in relation to the pin spots The Envoy rear cover should normally travel approxiamately 2 past the 2 3 pin spots when it stops and reverses direction Envoy stops before the rear cover has traveled past the 1 pin spot o Increase the Base Voltage for Speed Calculation in 0 5 volt increments This will increase all travel speeds so the momentum of the machine will move it into the zone where the End of Lane Speed Adjustments will take over The End of Lane Speed Adjustment will not have any affect when the machine doesn t reach the last 12 of travel in the pin deck Envoy stops after the rear cover has traveled past the 1 pin spot but before the rear cover has traveled 2 past the 2 3 pin spots o Increase the End of Lane Speed Adjustment in steps of 4 until the machine makes it through the pin deck without stalling This will increase the speed in the last 12 of travel in the pin deck to overcome any resistance that is causing it to stall such as excess pin deck friction or stick down OOR spots e Envoy stops after the rear cover has traveled more than 4 past the 2 3 pin spots o The traction drive wheels have traveled past the end of the pin deck and you will need to decrease the End of Lane Speed Adjustment in steps of 4 until the machine stops 2 past the 2 3 pin spots
94. ded with this machine N WARNING Get a partner to help in lifting and lowering to avoid back injury Take care when lifting or lowering this machine into transport position Use proper lifting and lowering techniques Make sure to bend at the knees and use a back support if needed WARNING Be sure the building s power supply provides properly grounded receptacles and the correct voltage and amps for this machine 115V 20A or 230V 15A service WARNING Do not attempt to make any wiring modifications CAUTION Replace fuses with those of the same specifications listed in the wiring diagram in the Appendix of this manual CAUTION Use only cleaners and conditioners intended for use with this machine WARNING Do not allow fluid to enter the electrical enclosure or come in contact with electrical components WARNING Always undertake maintenance operations away from the approach to avoid spilling liquids on the approach and clean up any drips or spills immediately CAUTION Manage the power cord so that it does not get trapped under the lane machine Replace the protective sleeve and heat shrink tubing on the power cord if they become damaged gt EES SES P WARNING Never use any batteries other than the type supplied with the machine or other options authorized by Brunswick Mixing battery types or using batteries that are different from what is supplied with the machine may damage the machine and cause serious injury or death
95. deep inside and open up the lane It is a blast from the past but teaches a valuable less on how to play no man s land Don t be afraid to stand in front of the ball return lads and lassies the Deep offers a valuable lesson for players wanting more experience under their belt Pattern Distance 42 feet Pattern Ratio max 3 5 1 L 4 2 1 R Pattern 8 Edge Edge is simply the highest scoring sport pattern possible Used as the base pattern for the 2010 Brunswick Euro Challenge it allows players to play the edge of the lane aka the gutter The 40 foot length allows the players to start fast and stay fast through all the games However sport pattern strategies apply here as well Players that try to use recreation or house strategies may not be happy Pattern Distance 40 feet Pattern Ratio max 1 8 1 Pattern 9 Phantom Through the darkness of the flat pattern comes a force of guidance the 43 foot Phantom pattern with a strong lengthwise taper aided by a little shape to the front of the pattern will make it a bit more bearable However the lane surface will still dictate the type of sport strategy the player must apply Flat Pat gives the Phantom two thumbs up Pattern Distance 43 feet Pattern Ratio max 1 4 1 Pattern 10 Phase 1 Phase 1 is designed to emphasize the first phase of pattern transition carry down How the players attack the short pattern will dictate the type of transitions The transition can
96. dency to track oil onto the approaches A level 2 security ID will allow you to set the minimum distance in the System Settings menu Changing the Distance from the Foul Line at which Conditioning Starts 1 Go to the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Start Oiling 4 Usethe up down arrows to select the number of inches from the foul line you want to start the conditioning operation D NOTE Default setting is 6 Select between 6 12 18 and 24 5 Press exit to save and return to the previous screen Split Pattern The split pattern option enables the user to separate the clean amp oil mode into two separate runs of the machine performed on the same lane By selecting Yes the machine will travel down the lane performing the cleaning operation and return to the foul line Then by the user s action the machine will travel down the lane performing the conditioning operation and also buffing the pattern on the reverse When No is selected the machine will clean and condition the lanes in one operation Splitting the Pattern to Separate Cleaning and Conditioning Functions 1 Goto the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Split Pattern 4 Usethe up down arrows to select yes to separate the cleaning and conditioning patterns into two operations 5 Press exit to save and return
97. dition and replace if necessary Option 2 Verify motor function using GUI diagnostics and replace if necessary Envoy Operation amp Service Manual Electrical System Table 7 20 A WARNING Always unplug power cord from the machine before servicing or lifting machine into transport position Problem cause Solution No power to electronics enclo sure Trips in line breakers Blown fuse 1 Battery not charged connected 2 Main switch on the electronic enclosure is turned OFF 3 Emergency shut off switch button is depressed 1 Bad wire connection in power supplied to machine 2 Incorrect wiring at outlet when using AC power option 3 Short in electrical system 4 Waste fluid overflow into vacuum motor 1 Bad or pinched wire or cable assembly 2 Wrong fuse size 3 Improper adjustment of component Envoy Operation amp Service Manual 1 Check battery charge and connection 2 Turn on main switch switch should il luminate when ONT 3 Twist the Emergency shut off switch to disengage 1 Check all connections in the power cord and power cable assembly to electronic enclosure 2 Check for incorrect polarity at power outlets where machine plugs in and repair if necessary 3 Contact Brunswick BTS 4 Clean waste fluid from vacuum motor and empty waste recovery tank at proper intervals 1 Repair or replace cable assembly 2 Replace with correct size fuse See Appendix f
98. ds the constant voltage near 29 9 volts for the proper time as the charging current steadily decreases The charger then switches to the Ready mode and the voltage drops to the 29 1 volt float level The charger may remain in the Conditioning mode for up to 8 hours depending on the depth of the previous discharge The Envoy electronics will continue to draw 1 amp when inactive to power the electronic enclosure and GUI while the systems are monitoring the charging The batteries are 95 charged if the charger amperage display is 2 3 amps even if the charger is still in the Conditioning mode You may turn the charger power off and disconnect the DC output cable from the Envoy if you occasionally need to run the machine before the charger switches to the Ready mode BATTERY WARNINGS There are several ways that your Envoy will communicate if there are issues with the batteries or the charging system You will see visual warnings on the GUI and hear audible warnings from a voltage monitoring beeper Operator s Screen On the Operator s screen the background color of the battery voltage box on the operator screen will warn if the voltage is out of the expected range for that type of battery pz Eme Ee pM Start Lane Pattern 1 End Lane A22 HOUSE 1 Current Lane Temperature Cycle OFF Clean amp Oil Last Charge Dec 06 E Move Left E Right Increase Number E Exit Process Lane SSS Dec 06 2011 13 52 09 Figure 3 4 Op
99. ducts which includes the use of common mechanic s hand tools and any special Brunswick or recommended tools from other suppliers We could not possibly know of and advise the reader of all conceivable procedures by which a service might be performed and of the possible hazards and or results of each method We have not attempted any such wide evaluation Therefore anyone who uses a service procedure and or tool which is not recommended by Brunswick must first completely satisfy himself that neither his nor the product s safety will be endangered by the service procedure selected All information illustrations and specifications contained in this manual are based on the latest product information available at the time of publication It should be kept in mind while working on the product that the electrical system is capable of violent and damaging short circuits or severe electrical shocks When performing any work where electrical terminals could possibly be grounded or touched by the mechanic the power to the product should be disconnected prior to servicing and remain disconnected until servicing is complete 6 Section 1 Safety Envoy Operation amp Service Manual GENERAL SAFETY PRECAUTIONS In addition to the warnings and cautions provided within the manual you should understand and follow these general principles for safe machine operation A CAUTION Do not operate with an extension cord or power cord other than the one provi
100. dy for operation 1 Repair connection 2 Verify switch function using GUI diagnostics and replace if necessary 1 Re adjust switch so it actuates when cloth is in its full down position 2 Check duster assembly for damage check for loose hardware 1 Refer to adjustments in section 4 0 or the diagram located in the Machine 2 Repair connection 3 Verify motor function using GUI diag nostics and replace if necessary The squeegee is not working properly The squeegee down sensor did not activate D NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Broken wire or loose connection at switch or at the electronic enclosure 1 Squeegee lift motor cycles until it actuates the up switch 2 Failed switch 1 Broken wire or loose connection at motor or at electronic enclosure 2 Squeegee is up and did not lower 2 Loose Cam 3 Squeegee motor failure 178 Section 7 Troubleshooting 1 Repair connection 2 Verify switch function using GUI diagnos tics and replace if necessary 1 Repair connection 2 Tighten set screw on the flat of the motor shaft 3 Verify motor function using GUI diagnos tics and replace if necessary Envoy Operation amp Service Manual Error Message Table 7 3 The lane machine is not ready for operation The oil pressure is not set properly The oil pressure is too low Hn NOTE Verify error source through GUI dia
101. e duster wind button The motor should lift the duster contact roller to its raised position and then advance 1 2 of new cloth 2 Once the motor quits turning the clutch on the duster cloth supply roll and duster motor on the duster cloth take up roller should maintain their position Press down firmly on the raised duster contact roller with the fingertips of both hands to check for proper adjustment of the duster clutch 3 If the duster does not remain in the raised position after trying to press down the duster clutch needs to be adjusted To increase torque use a 3 16 wrench and loosen the collar bolt 4 Hold the supply roll of cloth to keep the threaded inner drive post of the clutch stationary during this adjustment Use the 3 16 Allen wrench as a lever to rotate the outer clutch collar clockwise in steps of 4 turn 90 degrees Then retighten the collar bolt with the 3 16 Allen wrench to hold this setting 5 Next check to make sure that the duster clutch is not tightened too tightly to advance new duster cloth Lower the duster cloth using the duster unwind button in the GUI diagnostics for cleaning Then wind the duster cloth using the duster wind button The load on the duster cloth motor should increase and turn more slowly when the supply roll of cloth turns causing the duster clutch to slip At least Y4 of new cloth should be unrolled from the supply roll 6 If the duster cloth motor stalls before i
102. e allowing precise application and volume control Figure 2 6 Conditioning System 2 CONDITIONER VENT VALVE 6 IN ECTOR RAIL ASSEMBLY 1 ACCUMULATOR RAIL 2 CONDITIONER OVERFLOW 7 CONDITIONER PRESSURE CONTROL 122 CONDITIONER TEMPERATURE RESERVOIR VALVE SENSOR 3 CONDITIONER SUPPLY TANK 8 CONDITIONER SCREEN FILTER 13 CONDITIONER PRESSURE GAUGE 4 CONDITIONER LEVEL FLOAT SENSOR 9 CONDITIONER PUMP 14 CONDITIONER PRESSURE SENSOR 5 CONDITIONER SPIN ON FILTER 10 CONDITIONER INJ ECTOR 15 ACCUMULATOR D NOTE For more information on designing or selecting conditioning patterns see The Pattern Screen section in Section 5 Using the Graphical User Interface and Section 8 Pattern Design Theory Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 19 The Buffing Operation The buffing operation blends the conditioner on the lane surface 1 The buffer lifting motor lowers the buffer brush to the lane surface and the buffer drive motor rotates the buffer brush in the direction of forward machine travel clockwise when viewed from the right side of the brush assembly blending the injected conditioner lengthwise on the surface of the lane Refer to Figure 2 7 2 The dispersion roller rotates in the same direction of the buffer brush contacting only the buffer brush and blending the conditioner amongst the bristles through side to side oscillation Refer to Figure 2 7
103. e designed to be flipped so that you receive at least two uses of each blade Check the squeegee blade for wear flip and reuse or replace as required Place the inner retaining channel in between the absorbent wiper blade and the squeegee blade Using the screws removed in step 5 above the inside end of each inner channel uses the shorter screw start on the outside end and gently work the retaining channel down as you tighten the bolts NOTE Make sure the retaining channel does not pull the blade down under the retainer Both the absorbent wiper and squeegee blade should be straight across the width of the vacuum head after tightening Replace the hose and reinstall the squeegee head in the lift arms using the two shoulder type bolts Verify correct adjustment of the squeegee blade height per this manual NOTE The wiper is two sided and after one side has reached the end of its useful life rotate the wiper to place the opposite edge in use Expected life is 1 3 months per side for a 40 lane bowling center however the wear is dependent on use and the condition of the lane surface NOTE The squeegee blade is two sided and after one side has reached the end of its useful life rotate the squeegee blade to place the opposite edge in use Expected life is 3 6 months per side for a 40 lane bowling center however the wear is dependent on use and the condition of the lane surface Envoy Operation amp Service Manual Section 6
104. e for this session D NOTE When you exit the operator screen the lane machine will return to its default end lane settings Skipping or Repeating Lanes If you want to skip or repeat lanes during a session you must change the Current Lane so the machine can maintain your place in the process If you skip lanes the GUI will direct you to return to the closest lane once you ve completed the last lane in the normal sequence the end lane 1 Goto the Operator screen 2 Use the left right arrows to navigate to the Current Lane 3 Use the up down arrows to change the number of the lane you are currently on Turning on Temperature Cycle If you occasionally need to heat the oil you may turn on the temperature cycle option from the operators screen The temperature cycle can be operated in either the transport or operating positions and should only be used while charging the batteries or plugged into an AC power source Running the temperature cycle when not charging will discharge the batteries and could reduce the number of lanes possible on a charge To temporarily turn on the temperature cycle 1 Goto the Operators screen 2 Use the left right arrows to navigate to the Temperature Cycle option 3 Use the up down arrow to activate the temperature cycle For consistent use of the temperature cycle feature you can use the Temperature Cycle Scheduler in the Systems Menu Battery Voltage and Pow
105. e pattern adjustments are successful go to the Pattern Data screen and save the pattern data to a backup file folder Envoy Operation amp Service Manual Section 8 Pattern Design Theory 205 ENVOY FACTORY PRESET PATTERNS The Envoy comes complete with 10 factory preset patterns to accommodate the ever changing bowling environment and customer needs The patterns include an Envoy starting pattern and nine Gold Crown patterns from the Brunswick Pattern Library Pattern difficulties range from recreation patterns to sport patterns and a something in between Pattern 1 Envoy House The basic starting pattern designed especially for the Brunswick Envoy This pattern is both flexible in shape and oil levels to customize with any lane surface and provides a great scoring environment It is a great way to compliment your customers Pattern Distance 40 feet Pattern Ratio max 74 1 Pattern 2 Crown Jewel Wall it up at the second arrow That is the beauty of this gem of a pattern it is almost too easy The Crown Jewel plays so nice that it will surpass the brilliance of the greatest jewels ever found Have fun and enjoy the fantastic reaction you will get with this pattern Pattern Distance 41 feet Pattern Ratio max 5 1 Pattern 3 EZ 1 0 If you want it here it is come and get it You better hurry cause their scoring fast EZ as pie this is the epitome of stand left and throw right or visa versa The narrow shape helps benefit
106. e retaining pins on the buffer shield Make sure that the foam strip is pushed completely onto the base of the retaining pins so there is no gap between the surface of the buffer shield and the foam strip 11 Replace the buffer shield foam strip with a replacement in the spare parts kit or order a new foam strip reorder part number 14 100427 000 if it becomes torn stretched or doesn t remain tightly attached to the buffer brush shield 12 Begin the battery charging cycle a Plug the battery charger into the charging port on the 7pin side of the machine covers b Verify the green power light is on if not check the E stop and power switches to verify they are not off c Plugin and turn on the battery charger d Verify the red charging indicator is on WARNING Always inspect approach areas and clean spills or drips immediately Replace any loose foam D NOTE The Daily Maintenance Decal on the bottom of the machine refer to Figure 6 2 contains helpful reminders for each step explained above 104 Section 6 Maintenance amp Service Envoy Operation amp Service Manual WEEKLY MAINTENANCE In addition to daily maintenance these tasks should be done once a week depending on use AN WARNING Before performing maintenance be sure the charger cord is disconnected from the machine and shut the machine off Weekly Maintenance in Operating Position Figure 6 3 Operating Position Weekly
107. e squeegee blade and then tighten the pivots bolts The squeegee blade needs a 45 degree angle of deflection across the entire squeegee blade If an adjustment is needed restore power to the machine and use the cleaner diagnostic screen to raise the squeegee Loosen but do not remove the 4 flat head bolts on the front frame division wall of the machine Using the 10 Phillips screwdriver on the plate adjusting screw raise or lower the adjusting plate so the front edge of the blade contacts the lane surface at about a 45 degree angle Lower the squeegee and push the machine forward on the lane a Ifit stoo high the bottom of the squeegee blade will just contact the lane surface with very little deflection b Ifit stoo low the front face of the squeegee blade will contact the lane surface with too much deflection 90 degree angle 120 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 14 Tighten the 4 flat head bolts 15 Replace the waste recovery tank 16 Test clean the lane Adjusting the Squeegee Blade Pitch Tools needed 3 8 open end wrench 7 16 open end wrench Adjustment slightly forward from center of the adjustment slot Refer to Figure 6 13
108. e the idler assembly Secure the assembly position by tightening the nut place adjustable wrench on spacer nut inside machine and tighten bolt on the outside of machine using 1 2 wrench D NOTE Make sure that the belt tension is not too tight or too loose Poor adjustment can cause damage to belt and or motor Replacing the Buffer Up Down Switches Refer to Figure 6 25 Tools needed 1 16 Allen wrench 3 8 open end wrench 1 8 Allen wrench 3 16 Allen wrench 2 Phillips screwdriver Straight blade screwdriver 10mm socket and drive L 10 11 Place the machine in operating position and turn off main power switch on the left hand side cover Disconnect battery and power identification jumper from the electronic enclosure Remove the six screws that mount the left hand top cover with a 2 Phillips screwdriver and disconnect the gas spring from the frame using a straight blade screwdriver Remove the four screws that mount the battery clamps using the 1 8 Allen wrench Lithium Battery Remove from the machine AGM Battery Disconnect one side of the fusible link and the power cable from the same battery with the 10mm socket and drive then remove each from the machine Remove the four screws that attach the frame support between the battery location and the conditioner tank using a 3 8 wrench Disconnect the level float sensor from the cable harness as well as the two 3 8 tubing and one 1 4 tubin
109. ealant on the threads Replace accumulator rail assembly Place the accumulator rail assembly in position and insert and tighten nuts that secure the assembly to the machine s center compartment wall Reconnect 3 8 and 1 4 tubing Reconnect cables from both sensors at connector Turn on Temperature Cycle in the Operator menu to cycle conditioner through the system Envoy Operation amp Service Manual Section 6 Maintenance amp Service 137 The Buffing System Adjusting the Buffer Brush Tools needed 3 8 socket wrench and 9 extension 9 64 Allen wrench buffer squeegee adjustment tool 1 With the machine in the operators position lower the buffer brush in the diagnostics for conditioning using the Toggle buffer brush button 2 Once the brush is in the down position disconnect power cord from the machine and lift into the transport position 3 Lay the handle on the floor with a towel underneath and open the 7 pin side top cover 4 Loosen the three 3 bolts that mount the brush lifting motor assembly to the 7 pin side of the machine using a 3 8 socket wrench Refer to Figure 6 21 Figure 6 21 Adjusting the Buffer Brush 1 THREE MOUNTING BOLTS 138 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 5 Place adjustment tool mounted inside the lane machine in front of the electronics enclosure across the rear wheel and
110. eaner pump not running 4 Blockage in one or more cleaner spray nozzles 5 Cleaner supply tank empty 6 Low cleaner spray system pressure 7 Cleaner spray nozzle s not properly adjusted 8 Poor water quality 9 Improper cleaner or mix ratio Envoy Operation amp Service Manual 1 Check inside supply tank for foreign matter 2 Remove cleaner screen filter clean or replace as needed 3 Option 1 Verify operation using mainte nance screen Option 2 Check for correct voltage at cleaner pump plug Option 3 Check for bad fuse on motor controller PCB Option 4 Check for bad wire or plug con nection Option 5 Replace cleaner pump 4 Option 1 Clean with hot water or re place check valve filter Option 2 Clean with hot water or replace Spray tip 5 Adjust low fluid sensor by turning to allow for clean vertical drop or replace 6 Option 1 Adjust max pressure to 19 psi Option 2 Adjust min pressure to 17 psi Option 3 Verify cleaner screen filter is not clogged Option 4 Replace cleaner bypass Valve Option 5 Replace cleaner pump 7 Option 1 Perform cleaner spray test in maintenance menu test screen Option 2 Adjust cleaner spray nozzles so Spray in a straight line across the lane with even overlap Align ball join if necessary call BTS 8 Use a charcoal filter to filter impurities when mixing cleaner 9 Try using a higher mix concentration of cleaner 4 1 or call BTS for advice on t
111. eaning fluid on the lane to loosen dirt and old conditioner from the surface Refer to Figure 2 5 4 The squeegee blade channels waste fluid to the center of the squeegee head assembly Refer to Figure 2 5 5 All waste fluid is suctioned into the waste recovery tank Refer to Figure 2 5 Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 11 Figure 2 5 Cleaner Vacuum System 1 WASTE RECOVERY TANK 3 WASTE HOSE 5 SQUEEGEE BLADE 2 VACUUM MOTOR ASSEMBLY 4 ABSORBENT WPER SQUEEGEE HEAD ASSEMBLY 6 When the machine reaches the end of the lane the duster cloth and squeegee assembly raise for the return travel to the approach 7 The duster cloth take up roller continues to rotate to advance new duster cloth for use on the next lane Refer back to Figure 2 3 18 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual The Direct Conditioning System The conditioning system is a highly advanced computer controlled direct application system that applies conditioner to the lane surface in any pattern specified by the bowling center Here s how it works 1 39 conditioner injectors mounted on a pressurized injector rail assembly apply conditioner to the lane surface according to the selected pattern Refer to Figure 2 6 2 Conditioner injectors are individually controlled to disperse conditioner the width of one board in pulses every 1 2 inches along the length of the lane surfac
112. ect it in the waste recovery tank Refer to Figure 6 3 a The squeegee blade channels waste fluid to the center of the squeegee assembly b Waste fluid is suctioned to the waste recovery tank c A baffle system in the waste recovery tank directs waste liquids and solids to the bottom of the tank This isolates the waste material away from the vacuum motor Envoy Operation amp Service Manual Section 7 Troubleshooting 163 The Conditioning System The machine applies conditioner directly to the lane surface in a pattern specified by the user Refer to Figure 7 4 Figure 7 4 Conditioning System 1 2 3 4 6 CONDITIONER VENT VALVE 6 IN ECTOR RAIL ASSEMBLY 11 ACCUMULATOR RAIL CONDITIONER OVERFLOW 7 CONDITIONER PRESSURE CONTROL 122 CONDITIONER TEMPERATURE RESERVOIR VALVE SENSOR CONDITIONER SUPPLY TANK 8 CONDITIONER SCREEN FILTER B CONDITIONER PRESSURE GAUGE CONDITIONER LEVEL FLOAT SENSOR 9 CONDITIONER PUMP 14 CONDITIONER PRESSURE SENSOR CONDITIONER SPIN ON FILTER 10 CONDITIONER INJ ECTOR 15 ACCUMULATOR 39 injectors mounted on a pressurized rail apply conditioner directly onto the lane The rail is fixed i e the injectors do not reciprocate from side to side to avoid creating a zigzag conditioner pattern on the bowling lane Each injector disperses fluid across the approximate width of one board of the lane and is independently controlled based on the conditioning pattern selected Injectors pu
113. ectrical System Schematic Left Side View 3 Electrical System Schematic Right Side View 4 Electrical System Schematic Rear View 5 Electronics Control Enclosure 24VDC 6 Overall GUI Schematic 7 GUI amp Handle Keypad Schematic 220 Appendix Envoy Operation amp Service Manual Table of Envoy Lane Machine Fuses on Motor Controller PCB All are in Spare Parts Kit Locations ID Part No Description Application F6 14 860214 000 Pkg of 5 Fuses 4 0A 250V 5 x 20mm Slow Blow Cleaner Pump 14 TO CONTROLLER BOARD F13 4 860214 000 P kg of 5 Fuses 4 0A 250V 5 x 20mm Slow Blow Spare F14 14 860216 000 P kg of 5 Fuses 10A 250V 5 x 20mm Slow Blow Conditioner Heater F16 14 860216 000 P kg of 5 Fuses 10A 250V 5 x 20mm Slow Blow um F17 14 860242 000 P kg of 5 Fuses 2 0A 250V 5 x 20mm Slow Blow Dispersion Roller Motor F21 14 860214 000 P kg of 5 Fuses 4 0A 250V 5 x 20mm Slow Blow Conditioner Pump F22 14 860218 000 P kg of 5 Fuses 6 3A 250V 5 x 20mm Slow Blow Buffer Drive Motor CF CS A D77 Traction Drive Motor Brake D83 Conditioner Oil Pump LS 250Vac 4 00A SB FTE UN PARES a a t S o E nn s E gt Table of Lane Machine Output LEDs on Motor Controller PCB o E Locations ID JAplication o D23 Conditioner Oil Vent Valve Dig R11 a D29 Vacuum Motor D31 Conditioner Oil Pressure Valve m D36 B
114. eee Era ERE eoa b ete Leod 34 luti bd 34 er 34 Charger Not Comected DEE 34 Section 4 Operating the Machine sicccsissscsssseessoosssssseessesscsssovessnevevsssccssnsesscesnesseesssosuesssessscass 35 Before YOu Start EE 35 Start Up Procedure Dm 36 Shiu Can SIO With C ii cities 39 Storing the Een M 39 Section 5 Using the Graphical User Interface GUID eee ecce ee eene eene 40 Introduction to the Graphical User Interface GOUD 41 The Elements of Most Display Screens ococconoconoconocononcnonanonanancn nono no nnnonncnn crac enne renhnn nennen 41 HOW t0 NaVIgal amp NO 42 What Else You Should Know rhe rettet te dte tbe e eno e haee deae dd 43 Envoy Operation amp Service Manual 3 The Operator Screens 5 5s5255hsa5scvseses M 45 Changing the Start Date etri De Augen d oreet eo ped Pire geg bien deed desde eege 45 Changing the End Lane neni riii ern epe o leere pina eR eR Eeer ees 46 Skipping or Repeating Lanes dte etie REP DAE ED RH IEEE ANSEES 46 Turning on Temperature E 46 Battery Voltage and Power Tee iue eet tette toi cte lic ege ege Iva Rer ef 46 IBS EDITT Cm M 46 The Pattern S Crees oon Dr EUIS ride 47 Pattern Override m 48 Patter Schequier T 49 urna ro POP no de deed aere 51 Pattern Number and N tne
115. een D NOTE Updating the user ID requires you to also change the PIN number Resetting PIN Access D NOTE You can reset the PIN security if you want all users to have access to all information 1 Go to the System menu 2 Select Security amp press OK 3 Navigate to Reset All and press OK 4 Press exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 73 System Settings The system settings are used to set clock functions like the date time and date format MM DD Y Y or DD MM YY The Temperature Cycle allows the user to turn on or off the oil heating features of the Temperature Cycle Scheduler You can still over ride this from the Operators screen The operator can select their preferred language and whether to see units of measure expressed in Imperial US or Metric International The default start distance from the foul line must be selected so no pattern may be set to apply conditioner between this setting and the foul line The operator will also determine the vacuum forward start distance and return ending distance for maximum sound reduction and power savings The end of lane delay will allow the squeegee to delay lifting long enough to wipe on the tail plank of the lane as the machine returns this will prevent cleaner drips from forming on the squeegee blade peu pm o De 52 Clock 03 IR i M IA o ET Ea Jan 31 1999 Machine o O eil Sec
116. eet down the lane during this test The process includes cleaning the lane and firing each injector in a sequential order allowing the technician to easily see each injection without interference by the buffer brush Envoy Operation amp Service Manual Section 5 Using the GUI 89 To test the Oil Injectors on the lane 1 Goto the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Tests and press OK 4 Select the Oil Injector test press OK and the following screen will appear Oil Injector will appear at the top of the screen for the injector test Refer to Figure 5 32 Figure 5 32 Oil Injectors 5 Press OK to prepare the machine for operation This may require a pattern download 6 Putthe lane machine on the lane when the message appears 7 Press OK to start the test D NOTE The machine will automatically clean approximately the first 25 feet of the bowling lane and inject at the same time while performing this test Perform a clean only or a clean and condition after completion of the Oil Injector test Cleaner Spray Test The test for the Cleaner spray is used to verify the cleaner coverage This test allows the technician to visually see how well the cleaning spray is covering the lane during a cleaning run The process is performed in two passes of the lane machine The first pass of the machine will clean approximately 25 feet of the bow
117. er Type 1 The battery voltage and power type are displayed on the lower right of the Operator screen of the GUI Last Charged Box 1 The date time that the battery was last fully charged is displayed just below the Current Lane number This is intended to assure that the previous operator properly charged the battery when expected The Envoy keeps detailed log files of the battery voltage every two minutes while charging and also at multiple times for each lane run 46 Section 5 Using the GUI Envoy Operation amp Service Manual THE PATTERN SCREEN D NOTE This screen may be PIN protected The pattern screen lets you select change design or override a lane conditioning pattern The Envoy comes pre programmed with 10 conditioning patterns You may use these patterns as your own or use them as templates to create customized patterns just find the pattern that s closest to what you want and then adjust the zone lengths and oil volumes You can return to the original default patterns at any time Refer to Figure 5 4 ES Scheduler om 2005 19 20 10 f centiguration Figure 5 4 Pattern Screen Override lets you override the scheduled conditioning pattern and select another programmed pattern for this session Scheduler lets you program the machine to automatically use different conditioning patterns on different days of the week times of day or both The scheduler will also allow you to run different conditi
118. erator s Screen 1 BATTERY VOLTAGE BOX 2 LAST CHARGE BOX Envoy Operation amp Service Manual Section 3 Envoy Power System 33 High Voltage The background will change to red whenever the voltage exceeds 30V The text under the voltage box will display Battery Voltage is too high The charger solenoid will open the charging circuit when the voltage exceeds 30 3 volts stopping the charging process Low Voltage The background will change to yellow and the text under the voltage box will display Limited lanes remaining When the AGM voltage drops below 22 5v and the Lithium battery drops below 24 3v The background will change to red and the text under the voltage box will display Battery voltage is too low to run lanes when the AGM voltage drops below 21 5v and the Lithium battery drops below 23 5v near the end of the previously run lane The background color of the voltage box updates every few seconds Do not be concerned if it changes color for a short time after the vacuum turns on The battery voltage should recover when the Envoy is on the approach before running the next lane You should be able to run up to 10 lanes without any loss in performance after the background changes to yellow This indicates that the battery is 75 discharged and has 25 capacity left You may only have 2 3 lanes remaining when the background color remains red A full screen warning will be displayed on the GUI when the battery voltage drops be
119. es 29 200 lanes 29 200 lanes 29 200 lanes 5 000 lanes 5 000 hours 500 hours 400 cycles 1 600 cycles As Needed Section 6 Maintenance amp Service 11 HOW TO REPLACE ADJ UST OR LUBRICATE PARTS The Cleaning System Using the Squeegee Buffer Adjustment Tool The Envoy is equipped with its own adjustment tool for measuring the height of the squeegee and the buffer brush The adjustment tool is mounted inside the lane machine between the electronic enclosure and the center compartment wall separating the cleaning section from the center compartment It is fastened by two wing nuts Refer to Figure 6 8 The adjustment tool has three notches used to verify adjustments The squeegee uses the 1 8 notch only while the buffer brush may use all three notches 1 8 3 16 and 1 4 To properly use the Squeegee Buffer Brush adjustment tool position so it spans the rear shaft wheel and the traction drive wheel on one side of the machine and then the opposite side The notches should align with the squeegee and buffer brush so they are spanning the assembly Refer to Figure 6 9 Figure 6 8 Adjustment Tool Storage Location 1 SQUEEGEE BUFFER AD USTMENT 2 ADJUSTMENT TOOL STORAGE TOOL LOCATION 112 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Figure 6 9 Using the Adjustment Tool Section View 1 SQUEEGEE HEADASSEMBLY 3 SQUEEGEE BUFFER AD USTMENT 4 BUFFER BRUSH 2 TRACTION WHEELS TOOL 5
120. f daily use you ll want to replace parts that wear and check the adjustment of other components to keep your machine in peak working order Wear on your machine is directly related to the amount of use and quality of preventative maintenance Your replacement needs may be higher or lower than the guidelines given here If you have questions about maintaining your machine please contact your authorized Distributor or Brunswick Technical Support BTS in the United States at 1 800 YES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com WARNING Before performing maintenance be sure the charger cord is disconnected from the machine and shut the machine off Annual Maintenance in Operating Position Figure 6 5 Operating Position Annual Maintenance 1 CLEANER CONDITIONER SCREEN 3 SQUEEGEE LIFTING ASSEMBLY 5 BUFFER LIFTING ASSEMBLY FILTERS 4 TRACTION DRIVE DISPERSION 6 BUFFER DRIVE BELT 2 CONDITIONER SPIN ON FILTER ROLLER CHAINS 7 VACUUM MOTOR ASSEMBLY Envoy Operation amp Service Manual Section 6 Maintenance amp Service 107 D NOTE The following procedures are explained in detail next in the How to Replace Adjust or Lubricate Parts portion Clean or replace in line cleaner and conditioner screen filters Replace conditioner spin on filter Lubricate squeegee lifting assembly Lubricate traction drive chain and dispersion roller chain Lu
121. g from the conditioner tank Remove the two screws that mount the conditioner tank and remove the tank Disconnect the cable harness from the buffer lifting motor assembly Remove the screw mounting the buffer lift connecting link through the hole in the left hand side frame with a 3 16 Allen wrench 144 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 Remove the three screws that mount the buffer lifting motor assembly from the center frame and remove the assembly Identify faulty switch NOTE The up down switches which are mounted back to back on the bracket can be distinguished by the color of their wires the up switch has green and white cables the down switch has blue and black cables Disconnect cables from faulty switch at cable connectors Remove switches from the mounting bracket by loosening and removing 2 mounting screws using a 1 16 Allen wrench Remove faulty switch Connect cables to new switch at fast on cable connectors Position switches on mounting bracket as close to the motor shaft as possible and tighten screws that secure switches to the bracket Replace the buffer lifting motor assembly and fasten the three screws with the 3 8 wrench Connect the buffer lift connecting link to the cam through the access hole in the left hand side frame and tighten
122. g system is intended to have the power remain ON at all times in order to monitor the operation and charging of the batteries A power switch and two indicator lights are located on the left hand side cover to display proper operation See figure on next page The Green Power LED should be ON to indicate that it is ready for operation or charging The most common causes for Green POWER LED being OFF include Emergency Stop switch being depressed Twist to pop up ON e Power Switch on LH Side Cover being OFF Press switch to ON Battery Cable being disconnected from Electrical Enclosure Open top cover to reconnect The Red CHARGE LED located on the LH side cover of the Envoy should turn ON only after it senses voltage from a properly connected battery charger This indicates the START of the battery charging process The Red CHARGE LED does not turn off if the charger is disconnected This Red CHARGE LED remains ON until the lane machine prepares to run a lane or the Power is turned off The Red CHARGE LED should then turn ON again after it senses voltage from a properly connected battery charger Refer to Figure 3 3 Envoy Operation amp Service Manual Section 3 Envoy Power System 31 Figure 3 3 Battery Charger Connections 1 GREEN POWER LED MUST BE ON TO 2 CONNECT REDCHARGER CONNECTOR 3 RED CHARGER LEDTURNS ONTO CHARGE ANDMONITOR BATTERIES TO PORT ON LEFT HAND SIDE COVER INDICATE S
123. gee is in the down position via the squeegee down switch Turns on the conditioner pump and conditioner vent valve to slightly over pressurize the conditioning system accumulator and injector rail assembly and then turns off the conditioner pump and vent valve Opens the conditioner pressure control valve and conditioner vent valve to allow conditioner to flow back to the conditioner tank until the system has reached target pressure Starts the vacuum motor The operator screen displays PUT THE MACHINE ON THE LANE when the machine is ready to begin operation 158 Section 7 Troubleshooting Envoy Operation amp Service Manual Normal Clean and Condition Operation on Lane 1 As the Envoy is placed on the lane the system sprays a pulse of cleaner as the duster contact roller assembly is lifted off the down switch only if the start cleaner distance and the start squeegee distance are set at 0 in the Pattern Parameters Screen 2 Oncethe machine is properly seated on the lane with the rear wheels aligned with the gutters just in front of the foul line and the operator presses OK for the second time the control system a Pulses cleaner on for 5 seconds to wet the lane b Turns on the traction drive motor to accelerate the machine toward the pin deck c Directs the cleaner pump to apply a steady spray of cleaning fluid on the lane d Vacuums the used conditioner and cleaner e Lowers the buffer
124. ges will not prevent the machine from running Example duster cloth needs to be replaced 44 Section 5 Using the GUI Envoy Operation amp Service Manual THE OPERATOR SCREEN This screen displays during the normal operation of the machine As you work it gives you general information about the current setup and operation When an area is highlighted in blue that is an indication the area can be changed Refer to Figure 5 3 D NOTE This screen may be PIN protected Start Lane Pattern 1 End Lane A22 HOUSE 1 Current Lane Last Charge Dec 06 gp 2011 13 50 50 Figure 5 3 Operator Screen 1 STARTLANE 5 PATTERN OVERRIDE NOTICE 6 STATUS MESSAGE 2 ENDLANE APPEARS WHEN RUNNING PATTERN 7 LAST CHARGE DATA 3 CURRENT PATTERN OTHER THAN THE SCHEDULED 8 CURRENT LANE 4 THE OPERATION MODE PATTERN 9 VOLTAGE AND BATTERY TYPE 10 OIL TEMPERATURE CYCLE STATUS Changing the Start Lane 1 Goto the Operator screen 2 Use the left right arrows to navigate to Start Lane 3 Use the up down arrows to change the number of the start lane for this session D NOTE When you exit the operator screen the lane machine will return to its default start lane settings Envoy Operation amp Service Manual Section 5 Using the GUI 45 Changing the End Lane 1 Goto the Operator screen 2 Use the left right arrows to navigate to End Lane 3 Use the up down arrows to change the number of the end lan
125. gm KEYPAD CORD TANK PRESSURE TEMP REMOTE SPEED COVER EOL STOP SENSORS SENSORS USER INTERFACE ELECTRICAL ENCLOSURE CLEANER TANK WHITE COM DUSTER MOTOR a eo CLEANER MANIFOLD CORD KILL GREEN NO BROWN NO BLUE COM BLACK COM RED NO PRESSURE SENSOR Envoy Operation amp Service Manual Electrical System Schematic Right Side View EA 1 8 INJECTORS A e SESCH 9 16 INJECTORS m ELECTRICAL ENCLOSURE il OE EM RAIL yy d SN M E A Ar Ah AN AN y IL UN ANN J S d LESS A ANS ZTE Ath du l iS At A B db DAS AA 8 5 res MAA bS oe MS hss DIA 5 5 bc 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 Electrical System Schematic
126. gnostics What you may observe Potential problem Action 1 No pressure reading from 1 Broken wire or loose connection at sen 1 Repair connection digital pressure sensor Sor or at electronic enclosure 2 Pressure sensor failure 2 Verify sensor function using GUI diag nostics and replace if necessary 3 Pump does not run 3 Option 1 Blown fuse replace fuse and check wire connections Option 2 Broken wire or loose connec tion at pump or at the electronic enclosure repair connection Option 3 Verify pump function using GUI diagnostics and replace if necessary 2 System pressure below limit for 1 Air inside the conditioning system 1 Cycle conditioner with vent valve and oil required operating pressure pressure control valve open 2 Bad tube fitting connection 2 Option 1 make sure tube is cut at 90 angle Option 2 make sure tubing is seated prop erly in fitting If both are correct replace fitting 3 Oil pressure control valve failure 3 Verify oil pressure control valve function using GUI diagnostics and replace if neces sary 4 Incorrect accumulator pressure 4 Check for 10 psi pressure at the accu mulator call BTS 5 Pump by pass failure 5 Option 1 Adjust by pass call BTS Option 2 Replace pump Envoy Operation amp Service Manual Section 7 Troubleshooting 179 Error Message Table 7 4 The lane machine is not ready for operation The oil pressure is not set properly The oil pres
127. hat shows the four main content areas a left hand menu bar that lets you choose options within those four main screens and below the screen are the navigation buttons A lower task bar also guides you in navigation with the current date time and status displayed at the bottom of the screen Refer to Figure 5 1 E RE EM 0 Start Lane Pattern 1 End Lane A22 HOUSE 1 Current Lane Clean amp Oil Last Charge Dec 06 2011 13 50 50 Figure 5 1 Screen Elements 1 DATE ANDTIME 5 UP DOWN ARROWS MOVE UP 7 UPPER MENU BAR 2 CURRENT STATUS OR DOWN ANDINCREASE OR 8 LOWER TASK BARS CUES TO 3 OK ENTER OR ACCEPT DECREASE ITEM VALUE NAVIGATION 4 EXIT BACK OR ESCAPE 6 LEFT RIGHT ARROWS MOVE LEFT 9 ACTIVE AREA OR RIGHT Envoy Operation amp Service Manual Section 5 Using the GUI 41 How to Navigate Left right arrow buttons let you move around between areas on the screen or select information in a content area Up down arrow buttons let you move up or down or increase or decrease the value in an active box MY The OK button works like an enter or return button it accepts or says yes to a selection The Exit button works like a back or escape button taking you back to the previous screen When you press exit the GUI saves all changes made to that screen before exiting To Navigate Between the Four Main Menus 1 Press the Exit button until you
128. hat you understand and are familiar with the instructions on these decals before operating or servicing this lane machine If you need assistance or replacement decals please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at 1 800 YES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com Envoy Operation amp Service Manual Section I Safety 9 mor semin uan 3 N ALWAYS CONNECT THE BATTERY CHARGER WHEN NOT RUNNING THE LANE MACHINE 1 GREEN POWER LED MUST BE ON TO CHARGE AND MONITOR BATTERIES 2 CONNECT RED CHARGER CONNECTOR TO PORT ON LEFT HAND SIDE COVER 3 RED CHARGER LED TURNS ON TO INDICATE START OF CHARGING BATTERY Brunsmeaxle 525 W Laketon Ave BOWLING amp BILLIARDS Muskegon MI 49441 MODEL NUMBER VOLTAGE FREQUENCY 14 100707 001 thru 005 100 240VAC 50 60 HZ SERIAL NUMBER FULL LOAD AMPS POWER MASS 13 1 3 kW 204 kg REPLACE LITHIUM BATTERY ONLY WITH BRUNSWICK PART No 14 100957 002 REPLACE AGM BATTERIES IN MATCH SETS QUANTITY 2 EACH WITH BRUNSWICK PAR
129. he proper cleaner for your type of conditioner Section 7 Troubleshooting 193 Cleaning System Table 7 17 Continued Probiem cause CT Lane is not getting clean Squee 1 Worn absorbent wiper gee head assembly problems 2 Improperly adjusted squeegee head assembly 3 Worn squeegee blade 4 Poor vacuum seal 5 Poor performance of vacuum motor 6 Waste recovery tank is over full 7 Dirty cleaner drips on return 194 Section 7 Troubleshooting 1 Turn flip or replace based on condition 2 Use adjusting template to perform adjustment and check squeegee blade deflection on the lane See Adjusting Squeegee for more information 3 Turn or replace based on condition 4 Option 1 Adjust vacuum mounting bracket plate Option 2 Replace vacuum seal 5 Repair or replace vacuum motor 6 Empty waste recovery tank 7 Option 1 Vacuum hose cuffs are not tight around the in take pipe of the squeegee head assembly or on the waste recovery tank Option 2 Vacuum exhaust diffuser foam is not in proper position or needs to be cleaned or replaced Option 3 Squeegee blade is not clamped straight Envoy Operation amp Service Manual Conditioning Appearance amp Application Table 7 18 Problem Cause Solution O One or more conditioner injec tors are not firing Injector marks not blended on lane surface Tape readings different than programmed units 1 Unplugged conditioner injector ca
130. he Buffer Brush up sensor did not activate Error Message Table 7 10 An error occurred during operation The Squeegee is not working properly The Squeegee Up sensor did not activate Error Messages Table 6 11 An error occurred during operation The Duster cloth is not working properly The Duster cloth up sensor did not activate Envoy Operation amp Service Manual Section 7 Troubleshooting 111 Error Message Table 7 12 An error occurred during operation The End of Lane Sensor is not working properly Error Message Table 7 13 Other error messages Error Messages that Appear During Preparation on approach Error Message Table 7 1 The lane machine is not ready for operation The duster cloth is not working properly The Duster Cloth down sensor did not activate HH NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Duster cloth is down and 1 Broken wire or loose connection at contacting the switch switch or at the electronic enclosure 2 Failed switch 2 Duster cloth is down and not contacting the switch 1 Switch has come out of adjustment 2 Duster contact roller is binding 3 Duster Cloth is up and did not lower 1 The duster cloth is routed incorrectly on the take up core 2 Broken wire or loose connection at motor or at the electronic enclosure 3 Duster motor failure Error Message Table 7 2 The lane machine is not rea
131. he battery charger cord from the 7 pin side of the machine D NOTE The Envoy is designed to remain on at all times 24 7 including charging times In the event that the power is off turn on using the switch on the 7 pin side of the machine near the charging port for the battery charger 2 Place the machine in the operating position on the approach in front of the foul line D NOTE If the GUI doesn t power up check the main switch on the electronic enclosure or the 2 AMP in line fuse near the green GUI power connector Also rotate the emergency shut off switch clockwise 1 4 turn and release 3 The status window displays READY in the lower right box on the screen Step 1 Supply power CORDED OPERATION 1 Unplug the battery cable and power type jumper from the Electronics Enclosure 2 Plugin the AC DC power supply optional cable and power type jumper into the Electronics Enclosure 3 Plug one end of the power cord into the machine and the other end into the wall outlet 115 volt 50 60 HZ 20 amp outlet or 230 volt SOHZ 15 amp outlet D NOTE If the GUI doesn t power up check the main switch on the electronic enclosure or check the 2 Amp in line fuse near the green GUI power connector Also rotate the emergency shut off switch clockwise 1 4 turn and release 4 Place power cord ring into the cord kill assembly i NOTE The cord should follow the machine from lane to lane to avoid interference 5 The status wi
132. hooting 115 ERROR MESSAGES Error messages appear on the GUI if the lane machine fails during preparation or operation Some errors allow you to continue operation Some require immediate attention especially those that affect the consistency and performance of a conditioner pattern In such cases you may need to recondition a lane after correcting the error The images in Figure 7 15 are examples of possible error messages the GUI may display during preparation The Lane Machine is not ready for operation The Squeegee is not working properly The Squeegee Down Sensor did not activate Figure 7 15 Error Messages Preparation The Lane Machine is not ready for operation The Oil Pressure is not set properly Oil Pressure is too low The images in Figure 6 16 are examples of possible error messages the GUI may display during operation An error occurred during operation The Encoder Sensor is not working properly The machine is not moving Figure 7 16 Error Messages Operation 176 Section 7 Troubleshooting An error occurred during operation The Cord Kill Switch was activated Envoy Operation amp Service Manual Tables 7 1 through 7 13 provide a list of error messages with potential problems and remedies If using the Envoy s Diagnostics menu does not resolve your problem please contact your authorized Distributor or Brunswick Technical Support BTS in the United State
133. information Clean or replace the cleaner screen filter select reset and press OK See Replacing cleaning the conditioner in line strainer for more information Replace the conditioner spin on select reset and press OK See Replacing the spin on conditioner filter for more infor mation Service and replace the traction drive motor select reset and press OK Service and replace the vacuum motor assembly select reset and press OK Envoy Operation amp Service Manual MECHANICAL FAILURES Tables 7 16 through 7 21 provide a list of possible mechanical failures and the steps to correct them If you need assistance please contact your authorized Distributor or Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com List Of Mechanical Failure Categories Duster Cloth Assembly Table 7 16 Cleaning System Table 7 17 Conditioning Appearance amp Application Table 7 18 Traction Drive System Table 7 19 Electrical System Table 7 20 GUI Table 7 21 Envoy Operation amp Service Manual Section 7 Troubleshooting 191 Duster Cloth Assembly Table 7 16 i NOTE Verify error source through GUI diagnostics Problem Cause Solution Machine leaving lines of dust on the lane Duster cloth is not dusting entire lane Duster assembly chatters on back of lane Duster cloth
134. intuitive The display screen and GUIs are large easy to see and use Dependable Flexpower options The Envoy gives you the ability to choose between AGM batteries a Lithium battery or the AC DC Power supply to operate the machine The Envoy uses a smart charger system to maintain battery life and performance Simply connect the charger cable to the charge port and supply power to the charger The Graphical User Interface software monitors the charge and documents the charge cycle A buzzer will alert you if the machine is not charging after use Unparalleled customization The Envoy lets you design your own conditioner patterns decide when you want to start and stop most operations set up schedules that vary by time of day day of the week or set of lanes No other machine offers as much built in flexibility in operation Superior pattern control The Envoy comes pre programmed with high performance conditioner patterns that can be graphically displayed and easily customized A center s existing patterns can be easily programmed in the Envoy so you can duplicate favorite patterns without trial and error High efficiency The Envoy works faster than competitors machines 1t takes just 85 seconds to clean and condition a lane at max clean speed and 65 seconds at quick clean speed And with 25 more cleaner and recovery tank capacity than existing machines you can complete up to 40 lanes without refilling or emptying tanks Easy mainte
135. ire log 98 Section 5 Using the GUI Envoy Operation amp Service Manual Battery Charge Log Battery Charge Log 2011 08 51 14 2011 08 49 13 2011 08 45 31 2011 08 43 30 2011 08 41 29 2011 08 40 32 2011 08 38 31 2011 08 36 47 2011 08 34 46 2011 08 32 50 2011 08 30 48 2011 08 28 48 2011 08 26 47 2011 08 24 46 2011 08 22 45 2011 08 20 43 2011 08 19 41 2011 08 17 43 2011 08 17 34 2011 08 16 38 2011 NR 14 38 7 Figure 5 41 Battery Charge Log The battery charge log will record the battery voltage during the charging cycle It will take a snapshot of this voltage every two minutes Similar to the Voltage Log this log will give you the ability to track and troubleshoot the charging operation of the Envoy batteries and charging unit Refer to Figure 5 41 1 Go to the Maintenance menu 2 Select Logs and press OK 3 Use the up down arrows to navigate to Battery Charge Log and press OK 4 Use the up down arrows to view the entire log Envoy Operation amp Service Manual Section 5 Using the GUI 99 Section 6 Maintenance amp Service All machines need regular maintenance to stay in good working condition The Envoy was designed to make routine maintenance easy parts are located where you can get to them and maintenance procedures are logical and simple to follow In this section you will find 1 Checklist for daily maintenance 2 Checklist for weekly mainten
136. l to the tank The cleaner level is low Add more cleaner to the tank The oil temperature is too low Only occurs when the Tem perature cycle function is turned ON The oil temperature is too high The end of the lane sensor was elevated too early The end of the lane sensor may be faulty Potential problem 1 Conditioner Level 2 Level sensor is unplugged at the tank or electronic enclosure 3 Level sensor has failed 1 Cleaner level is low 2 Level sensor is unplugged at the tank or electronic enclosure 3 Level sensor has failed 1 Conditioning system has not reached the target temperature 2 Temperature sensor or the heating ele ment is unplugged 3 Temperature sensor or heating element has failed 1 Conditioning system has exceeded the target temperature 2 Heater is always on 1 End of lane sensor is out of adjustment 2 End of lane sensor is unplugged 188 Section 7 Troubleshooting 1 Add conditioner to the conditioner supply tank 1 from the top 2 Reconnect the cable 3 Verify sensor function using GUI diag nostics and replace if necessary 1 Add cleaner to the cleaner supply tank 1 from the top 2 Reconnect the cable 3 Verify sensor function using GUI diag nostics and replace if necessary 1 Press OK to bypass message and continue heating or allow system to reach the target temperature 2 Reconnect the cable 3 Verify sensor or heating ele
137. l and Location information in Section 1 Figure 1 3 100 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Daily Maintenance in Operating Position Figure 6 1 Operating Position Daily Maintenance 1 WASTE RECOVERY TANK 5 CONDITIONER TANK 9 TOP COVERS 2 FRAME DMSION WALL 6 BUFFER BRUSHGUARD 10 REARCOVER 3 DUSTER CLOTH SUPPLY ROLL 7 FILTERS 11 SIDE COVERS 4 CLEANER SUPPLY TANK 8 PUMPS 1 Empty waste recovery tank after each use and wipe with a dry cloth N CAUTION You must empty the waste recovery tank before transporting machine 2 Wipe frame division wall 3 Check duster cloth supply roll and replace if needed 4 Fill cleaner supply tank a Remove cap from cleaning tank remove cap on end of the fill tube located on the cleaner mixing vessel and insert fill tube into cleaning tank Envoy Operation amp Service Manual Section 6 Maintenance amp Service 101 N CAUTION Use only Brunswick approved cleaning fluids b Press and hold button on container until cleaner nears the bottom of the tank neck Do not fill into the neck of the tank c Release button and let cleaner remaining in tube drain into tank before replacing the cap on the end of the fill tube d Wipe any drips that collect in the depressed area around the outside of the tank neck WARNING Fill and empty tanks with the machine in operating position and away from lanes and app
138. lacing the Dispersion Roller Tools needed 5 32 Allen wrench Refer to Figure 6 26 al AL EH w Figure 6 26 Replacing and Lubricating Dispersion Roller 1 DISPERSION ROLLER MOUNTING 2 DISPERSION ROLLER 4 GREASEABLE END OF DISPERSION BOLTS 3 DISPERSION ROLLER CHAIN ROLLER Envoy Operation amp Service Manual Section 6 Maintenance amp Service 147 Place machine in transport position with the power supply disconnected Remove dispersion roller a Remove side covers from machine b Remove 2 button head bolts one from each end of dispersion roller using a 5 32 Allen wrench c Slide the dispersion roller out removing the roller drive chain from the 10 pin side of the machine Position the new dispersion roller in place sprocket end first replacing the chain on the sprocket Replace the buffer brush idler pulley on the mounting shaft and ensure that it s in line with the motor drive and brush drive pulleys and make sure the drive belt is in proper position Insert button head bolts and position the dispersion roller in the center of the mounting slots Refer to Dispersion Roller Adjustment Tighten button head bolts completely With the machine in the operator position lower the buffer brush in the diagnostics for conditioning using the Toggle Buffer Brush button Once the brush is in the down position disconnect power cord fr
139. les If there are no backups available the backup folders will appear grayed out CAUTION Never remove the USB flash drive from the USB port if the light on the drive is still flashing Doing so could damage the file system on the USB flash drive When the text on the GUI returns it is safe to remove the USB flash drive Envoy Operation amp Service Manual Section 5 Using the GUI 67 THE SYSTEM SCREEN D NOTE This screen may be PIN protected About the System Screen The system menu provides basic information about the bowling center and the machine and provides a security function to control access to different machine functions Refer to Figure 5 16 Ss Ga Des H Em Temperature Cycle Schedule Move Up Move Down xit Ex Figure 5 16 System Screen 68 Section 5 Using the GUI Envoy Operation amp Service Manual Center displays the name of the bowling center and the total number of lanes Machine displays the date of manufacture and installation the serial number and the specifications for the controller and interface Security lets you control who has access to the machine s operation and programming Settings lets you change the date time language and start distance from the foul line Temperature Cycle Scheduler lets you start heating the oil prior to starting the lanes Conditioner lets you select the brand of conditioner used in the machine System Center The Center screen al
140. ling lane The second pass sprays cleaner to the bowling lane as it travels without interference of the duster and the squeegee assembly The cleaner will pulse about half way through the second run Cleaner spray pressure during this test should be between 17 19 psi 90 Section 5 Using the GUI Envoy Operation amp Service Manual To test the Cleaner Spray on the lane 1 Go to the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Tests and press OK 4 Select the Cleaner Spray test press OK and the following screen will appear Cleaner Spray will appear at the top of the screen for the spray test Refer to Figure 5 33 Se RE m Figure 5 33 Cleaner Spray 5 Press OK to prepare the machine for operation 6 Putthe lane machine on the lane when the message appears 7 Press OK to start the test The machine will clean the first 25 feet of the lane 8 After the machine returns to the foul line press OK again to complete the Cleaner Spray test utilizing the cleaner spray only D NOTE It is important to either clean only or clean and condition the lane after performing the Cleaner Spray test Do not allow cleaner to dry on the bowling lane Envoy Operation amp Service Manual Section 5 Using the GUI 91 Maintenance Logs Most programming changes and all of the maintenance and error messages displayed are tracked and can be viewed
141. logs may contain information that is helpful to Brunswick Technical Support when troubleshooting issues They can explain how to attach backup files to an e mail or ship the USB flash drive with your center maintenance logs The maintenance logs counters and critical center data cannot be imported back to your GUI 96 Section 5 Using the GUI Envoy Operation amp Service Manual Lane Length Log Figure 5 39 Lane Length Log This log displays the lane length date for each lane number in the bowling center The data is recorded in tick counts which is the number of distance encoder ticks before the end of lane senors is triggered for each lane Refer to Figure 5 39 The average highest and lowest tick counts are displayed for each lane along with the actual value for the last three runs on that lane This information can show how consistent the recorded tick count is for each lane to indicate possible distance encoder or end of lane sensor maintenance This information is only accurate if the operator verifies that they only run the same lane that is displayed on the current lane number on the center of the GUI The lane length will not be recorded in this log if the lane machine displays an error relating to the tick count or end of lane sensor The most common cause for this type of error is a short low tick count caused by an operator pushing the lane machine beyond the foul line before pressing the start button The la
142. low the threshold of the red background Last Charge Box The date time that the battery was last fully charged is displayed just below the Current Lane number This is intended to assure that the previous operator properly charged the battery when expected There are detailed log files showing the recorded voltage of the battery every 2 minutes while charging There is also a log file of the voltage recorded at multiple times for each lane run VOLTAGE MONITORING BEEPER Figure 3 5 Voltage Monitoring Beeper 1 BEEPER 2 ELECTRONIC ENCLOSURE High Voltage The beeper should activate at any time that the AGM battery voltage exceeds 30v or the Lithium battery voltage exceeds 30 4v Low Voltage The beeper should activate at any time that the AGM voltage drops below 20 5v and the Lithium battery drops below 21 9v Charger Not Connected The beeper should also activate if the battery charger has not been connected and there has been no operator GUI activity for 20 minutes This reminder beep is 1 second for every minute 34 Section 3 Envoy Power System Envoy Operation amp Service Manual Section 4 Operating the Machine Ready to get to work Here s what you need to know to start stop and run the machine for normal daily use If you want detailed information about the sequence
143. lows you to enter the name and number of bowling lanes in the center It is very important to have the correct number of lanes if you are using the scheduler option Refer to Figure 5 17 D NOTE A Certified Brunswick installer will set up this screen with the name of your center and the number of lanes Ss Ga ces Center Name Rluivemdclch L ajN E S a Number of lanes o 4 3 Temperature Cycle Schedule Conditioner Yumber Figure 5 17 System Center Envoy Operation amp Service Manual Section 5 Using the GUI 69 Entering the Name of Your Bowling Center 1 Go to the System menu 2 Select Center amp press OK 3 Use the left right arrows to navigate through the center name 4 Use the up down arrows to select a letter number or space Entering the Number of Lanes 1 Use the left right arrows to navigate to Number of lanes 2 Use the up down arrows to enter the number of lanes in your center D IMPORTANT If you change the number of lanes after initial setup you may have to update your pattern scheduler the pattern scheduler uses the number of lanes entered here in establishing schedules 3 Press exit to save and return to the previous screen System Machine The machine screen displays machine information such as the GUI software and machine control firmware versions the serial number and ID number of the GUI date of manufacturing and the date of installation
144. lse every 0 1 feet 30 5 mm pulse pattern is distance based not dependent on machine s rate of travel The pressure of the conditioning system is set before conditioning the first lane as described previously in this section Preparing for Operation The pressure of the conditioning system is then reset as soon as the lane machine returns to the foul line so it is ready for the next lane 164 Section 7 Troubleshooting Envoy Operation amp Service Manual The Buffing Operation 1 During the forward travel of the buffing operation the machine disperses the conditioner on the lane surface and buffs it then continues its return travel to the foul line Refer to Figure 7 5 Figure 7 5 Buffing System 1 BUFFER BRUSH 3 BUFFER LIFTING MOTOR 5 BUFFER DRIVE MOTOR 2 DISPERSION ROLLER 4 DISPERSION ROLLER MOTOR a The buffer brush lowers at the selected starting pattern distance and begins rotating b The dispersion roller rotating in the same direction as the buffer brush contacts the buffer brush and blends the conditioner amongst the bristles through side to side oscillation c When the machi
145. m the tank using a 1 and 3 8 wrench turning counter clockwise to loosen the sensor compression nut Insert the new sensor with the indicator pointing toward the top of the tank and tighten HH NOTE Sensor is correctly positioned if the white float hangs down toward the bottom of the tank when machine is in operating position Replace tank in machine tighten mounting bolts and replace tubing Reconnect sensor cable Hill the cleaner supply tank to verify that there is no leaking from around the new cleaner level float sensor Replacing Cleaning the Cleaner Screen Filter Parts needed Cleaner filter screen only 40 mesh part number 11 655024 004 or complete filter assembly with fittings part number 14 100478 000 Tools needed spare container 3 8 open ended wrench or socket Refer to Figure 6 15 L 2 Place machine in operating position with covers open Disconnect power to the machine and the power and ground cables attached to the Cleaner Pump Envoy Operation amp Service Manual Section 6 Maintenance amp Service 127 10 11 12 Slowly disconnect the tubing from the top of the filter Once air is introduced into the tubing the cleaner will flow back into the tank Loosen the two bolts at the top of the pump and filter assembly that secure it to the rear frame and lift out the cleaner pump and filter bracket Disconnect the tubing from the pump outlet fitting to the cleaner manifold Move the pu
146. ment using GUI diagnostics and replace if necessary 1 Go to the System settings and turn OFF the Temperature Cycle 2 Option 1 Check voltage going to heater Option 2 Check LED function on motor control board 1 Option 1 Check height and sensitivity adjustments The end of lane sensor may be faulty See Adjusting the end of lane sensor for more information Option 2 Check for excess gap between lane panels and pin deck missing plugs or gutters that are too high raising the front of machine Have qualified maintenance person address lane or gutter repairs 2 Reconnect cables Envoy Operation amp Service Manual MAINTENANCE MESSAGES Maintenance messages as detailed in Table 7 15 tell you when a consumable part has reached its usage limit We recommend you perform the necessary maintenance as soon as the message occurs You can however override the message if necessary For example until you have completed all lanes To override a maintenance message press OK The message continues to display each time the machine is prepared for operation until the maintenance is completed and the counter is reset Once you have checked or replaced the part reset the counter in the Counters screen of the Maintenance menu Navigate to the expired counter reset and press OK Refer to Figure 7 18 Counters Buffer Lanes Oil Filter Lanes 317 358 317 317 Reset Reset BEMIMI Ed ES Duster L
147. mounting bracket and replace and tighten screws that secure switches to the bracket NOTE Position switches as close to the cam as possible to ensure good contact with switches Connect Cable plug to harness Position the electronics enclosure in place replace and tighten bolts that secure the electronic enclosure to mounting brackets and reconnect all cables Lubricating the Squeegee Lifting Assembly Refer to Figure 6 14 l 2 Apply one drop of oil to each side of the bearings on the squeegee pivot arm Apply one drop of oil to the bearings on the squeegee lifting linkage connected to the cam for the lifting motor and to the shaft connecting both squeegee pivot arms The squeegee blade is two sided and after one side has reached the end of its useful life rotate the squeegee blade to place the opposite edge in use Expected life is 3 6 months per side for a 40 lane bowling center however the wear is dependent on use and the condition of the lane surface Envoy Operation amp Service Manual Section 6 Maintenance amp Service 125 Draining the Cleaner Supply Tank Tools needed None Parts needed Drain tubing found in the spare parts kit spare container Refer to Figure 6 15 Figure 6 15 Draining the Cleaner Supply Tank 1 CLEANER SHUT OFF VALVE 4 CLEANER MANIFOLD 7 CLEANER SCREEN FILTER 2 CLEANER SUPPLY TANK 5 SUPPLY TUBING 8 PRESSURE CONTROL VALVE 3 CLEANER PUMP 6 CLEANER LEVEL FLOAT SENSO
148. mp Service Manual Section 5 Using the GUI 55 Zone Configuration Screen Zone Configuration Pattern 1 822 HOUSE 1 Total Zone Length 40 0 feet Figure 5 8 Zone Configuration The Zone Configuration screen shows conditioner patterns graphically to make it easy to visualize and change the zones and the oil volumes You can create anywhere from 1 to 8 zones in a pattern A zone can be between 3 and 57 feet long and can be adjusted in increments of 5 feet The Zone Configuration screen displays the length of each zone and the distance to the end of the zone from the foul line Within each zone oil levels for each board are shown and screen colors are based on oil volumes selected Refer to Figure 5 8 Modifying a Zone 1 Use the left and right arrow to navigate to the zone number you wish to modify 2 Use the up and down arrows to increase or decrease the length of the zone 3 After making the modification you may choose another zone to modify or press OK to enter the Oil Levels or you may Exit to save the changes m NOTE The GUI will prompt you to download the pattern to the machine control board after you exit the zone configuration screen Press OK to start the download or Exit to download at a later time 56 Section 5 Using the GUI Envoy Operation amp Service Manual Adding a Zone 1 Use the left and right arrow to navigate to the Add Zone button 2 Press OK and a new zone will appear
149. mp and filter bracket to a workbench Place a container under the strainer bowl to catch any remaining cleaner and unscrew the bowl on the mesh strainer Clean the filter strainer by running under water or replace if necessary filter only p n 11 655024 004 Replace strainer and bowl take care to ensure the strainer is on straight not crushed and the bowl gasket is properly positioned around the entire groove of the filter body Reconnect the supply tubing as you replace the pump and filter bracket in the machine tighten the bolts Reconnect the pump power and ground cables and restore power to the machine Place machine on the lane and turn on the cleaner pump via the Cleaner Diagnostics screen in the Maintenance menu of the GUI Test clean one or more lanes as needed to verify that all air has been purged from the cleaning system D NOTE To test the cleaning performance set the pattern to a Clean mode in the Design Pattern Parameters in the Pattern menu Adjusting the Cleaner Pressure Refer to Figure 6 15 Tools needed none Adjustment 17 19 psi l Place the machine in the operator position and supply power Place the machine on the lane and open the two top covers Navigate to Cleaning Diagnostics in the Maintenance menu Select and OK both the Cleaner valve and Cleaner pump to observe the Min pressure setting 128 Section 6 Maintenance amp Ser
150. n center 6 Select a pattern for that range a To use different patterns on different lanes 1 Select the start and end lane for up to 5 lane ranges 2 Select a pattern for each lane range D NOTE Ifany day or time period is left without a scheduled pattern all lanes will run on the default pattern pattern 1 Please check to make sure that you have not allowed time gaps between any of the 3 allowable time periods These gaps could result in an unexpected pattern selection if the lane machine is in operation during that time gap 7 Press exit to save and return to the previous screen 50 Section 5 Using the GUI Envoy Operation amp Service Manual Pattern Design This menu allows you to program custom information for each conditioning pattern including pattern shape and volume The first screen in your Pattern Design menu is the Pattern Parameters screen This screen allows you to customize specific functions and modes for each of the 10 patterns Refer to Figure 5 7 D NOTE This screen may be PIN protected EE Override en DE ene PEE ERRE 4 Cleans oil Scheduler Figure 5 7 Pattern Design Pattern Number and Name You can select one of 10 preset patterns or customize any pattern to perform based on your bowlers needs You can also assign a name to each pattern making it easier to keep track and identify Changing the Pattern Name or Number 1 Goto the Pattern menu 2 Select Design amp
151. nance Many commonly replaced parts change out in half the time of similar machines Enhanced ergonomics Most of the machine s basic functions can be controlled from a standing position using the handle controls By putting common functions at the operator s fingertips we ve reduced unnecessary stooping and bending The EZ Steer feature makes it easy to move the machine with less effort and better control than other designs 14 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual BASIC OPERATIONS The Envoy performs a variety of cleaning and conditioning operations simultaneously as it travels the lane surface When the machine is in clean and condition mode it follows this sequence of operation 1 Begins forward travel down the lane 2 Dusts 3 Applies cleaning solution 4 Scrubs the surface of the lane 5 Channels cleaning solution and waste to the vacuum system 6 Vacuums cleaning solution and waste into the waste recovery tank 7 Applies fresh conditioner directly to the lane surface 8 Buffs the conditioner on the lane until it reaches the pattern end distance you specify 9 Stops conditioner application 10 Programmable cleaning distance continues cleaning the lane through the end of the pin deck 1l Stops cleaning and travel 12 Reverses direction and wipes pin deck to remove excess moisture 13 Continues to buff the conditioner in the oil pattern 14 Stops buffing at programmed distance from the foul line
152. ncoder wheel passes the encoder sensor If you are testing the traction drive motor on the approach the distance encoder sensor will not transition between on and off unless the rear shaft is rotated by hand Refer to Figure 7 11 Diagnostics Drive Distance H IR M if Har 19 2009 04 49 08 E3 Configuration Figure 7 11 Diagnostics Drive 1 Use the up and down arrows to highlight Drive and press OK 2 Navigate using the left and right arrows to the Drive Forward and select either forward or reverse by pressing OK 3 Navigate back to Drive and press OK and the drive motor will run for 20 seconds Any timed function can be turned off in less than the remaining 20 seconds by pressing OK 172 Section 7 Troubleshooting Envoy Operation amp Service Manual Tests The Tests diagnostic screen allows you to test the Oil injectors and the Cleaner spray In the event that an oil injector or a cleaner spray nozzle is suspect to failure you may perform these tests to visually inspect the spray patterns and identify an issue without the interference of the buffer brush or squeegee assemblies Refer to Figure 7 12 x WR Conditioning n A Cleaner Spray Counters Apr 24 2006 17 00 20 Configuration Figure 7 12 Diagnostics Tests Envoy Operation amp Service Manual Section 7 Troubleshooting 1173 Oil Injectors diagnostics func
153. ndow displays READY in the lower right box on the screen Step 2 Press OK to prepare the machine to run D NOTE During first usage you are required to download a pattern if you change the pattern or change the selected conditioner 1 The machine lowers the duster contact roller and squeegee into operating position turns on the vacuum motor and pressurizes the conditioning system D NOTE After the first lane machine will pressurize the conditioning system when the reverse pass is completed 2 The display screen displays Put the lane machine on the lane when the machine is ready to begin operation 36 Section 4 Operating the Machine Envoy Operation amp Service Manual 3 Position the machine on the lane with the rear caster wheels aligned with the gutter just in front of the foul line Use the handle magnetic catch to center the machine onto the lane 4 The machine will pulse cleaner for 5 seconds once the duster cloth contacts the lane surface Step 3 Press OK a second time to begin operation on first lane 1 The machine accelerates forward automatically cleaning and conditioning the lane until it reaches the pin deck a Fora detailed look at these operations see Basic Operations in the Getting to know the Envoy section 2 When the machine reaches the end of the pin deck it reverses direction and returns to the foul line completing conditioning operation 3 The GUI displays the number of
154. ne machine Step 1 Draining the Conditioning System Refer to Draining the conditioner tank instructions Step 2 Removing the Spin On Oil Filter 1 Turn off power to the Envoy by the main power switch located on the 7 pin side cover 2 Placeaterry towel in the machine underneath the spin on filter Remove the filter using the filter wrench and turn counter clockwise to loosen Drain and discard the used filter Refer to Figure 6 18 Loop belt around filter body Figure 6 18 Envoy Operation amp Service Manual Section 6 Maintenance amp Service 133 Step 3 Installing the New Spin On Oil Filter 1 Place some oil on your finger and lubricate the rubber seal at the top of the filter With the filter housing mounted in the machine install by turning the Spin On Oil Filter in a clockwise direction Spin until filter stops against the filter housing 2 Using a permanent marker draw a line on the filter and the housing This will note the position of the filter in relation to the housing so you have a starting reference point Refer to Figure 6 19 Figure 6 19 3 Tighten the Spin On Oil Filter one full turn past the original mark Use the filter wrench if needed Refer to Figure 6 20 This should seal the filter to the housing at the correct point to prevent the filter from leaking during normal operation of the Envoy Figure 6 20 134 Section 6 Maintenance amp Service Envoy Operation amp Service Man
155. ne length may need to be reset in the counter option of the maintenance screen to correct Envoy Operation amp Service Manual Section 5 Using the GUI 917 Voltage Run Log Yoltage Run Log Aug 02 2011 10 38 16 Lane 1 Battery Voltage 30 44 1 1 1 1 1 1 2011 16 54 01 Lane 1 Battery Voltage 23 0 2011 16 43 00 Lane 1 Battery Voltage 24 5 2011 16 42 49 Lane 1 Battery Voltage 30 5 2011 16 42 11 Lane 1 Battery Voltage 30 5 2011 16 24 35 Lane 1 Battery Voltage 30 4 2011 15 30 30 Lane 1 Battery Voltage 30 4 2011 15 18 13 Lane 1 Battery Voltage 30 4 2011 14 17 02 Lane 1 Battery Voltage 30 4 2011 14 16 12 Lane 1 Battery Voltage 30 5 2011 10 54 41 Lane 1 Batteru Voltage 30 5 2011 10 53 11 Lane 1 Battery Voltage 30 4 2011 13 55 30 Lane 1 Battery Voltage 30 4 2011 13 46 48 Log file created Voltage Log Aug 19 2011 08 48 56 Figure 5 40 Voltage Run Log The voltage log records the voltage of the battery while the machine is in use The GUI records the voltage data at three different times for each lane that is maintained This information can be useful as a tracking tool to monitor voltage drop trends This could also be used to troubleshoot potential voltage issues with the batteries Refer to Figure 5 40 Ra Go to the Maintenance menu 2 Select Logs and press OK 3 Use the up down arrows to navigate to Voltage Log and press OK B Use the up down arrows to view the ent
156. ne reaches the end of the selected conditioning pattern distance the control system stops the rotation of the buffer brush and dispersion roller It turns on the buffer lift motor and raises the brush up and out of contact from the lane as the machine continues its travel to the pin deck when in the Clean and Oil mode Envoy Operation amp Service Manual Section 7 Troubleshooting 165 The Traction Drive System 1 The machine travels up and down the lane by means of a traction drive motor connected through a chain to two drive wheels Refer to Figure 7 6 a At the optional Quick Clean speed the machine travels at a constant 27 inches per second b At Max Clean speed the machine travels at a constant 21 inches per second This option is used to optimize lane cleaning Figure 7 6 Traction Drive System 1 TRACTION WHEEL DRIVE SHAFT 4 TRACTION DRIVE MOTOR 7 DISTANCE ENCODER 2 TRACTION MOTOR CHAIN 5 END OF LANE SENSOR 3 TRACTION DRIVE WHEELS 6 REAR SHAFT For information on how to change the travel speed see Section 4 2 Forward travel a The machine travels forward at a constant 21 inches per second or 27 inches per second at optional quick clean speed b As the front of the machine travels past the end of the pin deck the end of lane sensor signals the controller to travel an additional 1 2 feet 36 5 cm before applying the brake c The squeegee head assembly raises 166 Section 7
157. nu 3 Ifthe conditioning system is pressurized refer to Depressurizing the conditioning system at the beginning of the Conditioning System section 4 Locate the conditioner pressure control valve in the center frame next to the conditioner pump and place a terry towel under the valve fitting facing thel0 pin side Envoy Operation amp Service Manual Section 6 Maintenance amp Service 131 5 Remove the tubing from the conditioner pressure control valve only that extends to the accumulator rail assembly and attach the drain tubing supplied in the spare parts kit to the end of the tubing you just removed 6 Route the drain tubing to a container 7 Go to Conditioning Diagnostics and turn on the vent valve and oil pump 8 Continue to run pump until the conditioner supply tank has been completely drained 9 Remove the drain tubing and reconnect the tubing to the conditioner pressure control valve D NOTE It is very important to make sure the tubing is not damaged and that it is inserted completely into the fitting Replacing the Level Float Sensor in Conditioner Supply Tank Tools Needed 3 8 open ended wrench or socket Parts needed Replacement Level Float Sensor part number 14 100942 000 Refer to Figure 6 17 1 Drain the conditioner supply tank Refer to draining the conditioner supply tank 2 Disconnect power to machine Disconnect all tubing at conditioner tank 3 Disconnect cable from level float sensor push d
158. o a powerful tool for troubleshooting This section teaches you to properly use the GUI to effectively troubleshoot lists all the messages you might encounter and provides guidance for correcting problems This section also provides a highly detailed look at the machine s sequence of operations Understanding the normal operation can be useful for identifying and correcting problems when they arise In this section you will find 1 A sequence of machine operation system by system a Preparing for operation b The cleaning system c The conditioning system d The buffing operation e The traction drive system 2 A guide to troubleshooting using the GUI 3 A list of error messages with troubleshooting guidance 4 A list of warning messages with troubleshooting guidance 5 A list of maintenance messages with replacement information 6 A list of mechanical failures with troubleshooting guidance AN WARNING Do not attempt to undertake any maintenance or service for which you are not qualified If you need assistance or are interested in training call Brunswick Technical Support or contact your Brunswick Sales or Service Representative If a message appears or a problem occurs that is not addressed in the troubleshooting section please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport
159. o the machine Lift the machine into the transport position and measure the height adjustment using the buffer squeegee adjustment tool for the initial appropriate adjustment Refer to the beginning of this section Using the buffer squeegee adjustment tool If an adjustment is needed open the covers and remove the waste tank loosen but do not remove the 4 flat head bolts on the front frame division wall of the machine Using the 10 Phillips screwdriver on the plate adjusting screw raise or lower the adjusting plate so the front edge of the blade contacts the lane surface Turning the adjustment screw clockwise will lower the squeegee blade while turning the screw counter clockwise will raise the squeegee blade a If it s too high the bottom of the squeegee blade will not contact the 1 8 notch surface of the buffer squeegee adjustment tool b Ifit stoo low the front face of the squeegee blade will contact the 1 8 notch surface of the buffer squeegee adjustment tool with some deflection of the blade Tighten the 4 flat head bolts Lower the lane machine into the operator position and open covers Place the machine on the lane surface Visually check the squeegee for even deflection away from the vacuum head If the squeegee blade is not evenly deflected from side to side loosen the two bolts on one of the squeegee are pivots on the front frame division wall Adjust the pivot up or down for even side to side deflection of th
160. of operations or to find out more about what s happening within the machine at each stage see Sequence of Operations portion of Section 6 Troubleshooting In this section you will find 1 What to know before you get started 2 Start up procedure 3 Shutdown procedure 4 Storing the machine BEFORE YOU START Step 1 Check tanks and duster cloth supply roll to be sure the machine is ready to operate 1 Make sure cleaner and conditioner supply tanks are properly filled and caps are properly tightened 2 Make sure that the air was purged from the conditioner system if the conditioner system was completely empty Refer to Maintenance amp Service section 6 3 Make sure waste recovery tank is empty 4 Make sure there is enough cloth on the duster cloth supply roll to complete the number of lanes desired N CAUTION Fill and empty tanks with the machine in operating position See Finding Your Way Around the Envoy and away from lanes and approaches Use the no spill containers to avoid spilling Clean all spills and drips immediately Step 2 Position the machine on the approach 1 With the machine in operating position roll the machine to the first lane about 2 feet away from the foul line 2 Align the center mark on the machine with the center board of the lane Envoy Operation amp Service Manual Section 4 Operating the Machine 35 START UP PROCEDURE Step 1 Supply power BATTERY OPERATION 1 Unplug t
161. of the duster supply cloth over the top of the waste recovery tank and onto the electronics enclosure Remove the paper backing from the unused strip of double sided tape on the old duster cloth supply core Lay the core adhesive side down across the duster supply cloth between the waste recovery tank and the electronics enclosure Care should be taken to keep the core at a straight 90 degree angle to the cloth Wind the duster cloth over the top of the old duster cloth supply core as shown on the routing decal With at least two full winds on the old duster cloth supply core install it into the lower duster cloth take up roll position in the front of the machine From the Operators screen use the left right arrows to highlight the Change Duster Cloth button in the lower center of the screen and press OK The GUI will prompt you on how to correctly wind up the slack duster cloth This process will also automatically reset the duster cloth counter in the maintenance screen Close the covers and resume operation of the machine 114 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Adjusting the Duster Clutch Tools needed 3 16 Allen wrench 3 8 open end wrench A CAUTION To prevent damage to duster gear motor do NOT force motor to turn by rotating shaft or chain 1 Lower the duster cloth using the duster unwind button in the GUI diagnostics for cleaning then wind the cloth up using th
162. om the machine and lift into the transport position Verify that there is slight contact between the buffer brush and dispersion roller across the entire width Adjust the dispersion roller bolt in the side frame slot if necessary for uniform contact Lubricating the Dispersion Roller Refer to Figure 6 26 I 2 Place machine in transport position with power supply disconnected Remove side cover from 10 pin side of machine Remove the button head bolt that fastens dispersion roller on the 10 pin side of the machine Insert grease fitting part number 14 100202 000 supplied in spare parts package into the dispersion roller Attach grease gun with standard bearing grease and pump 2 to 3 times Remove grease fitting and insert bolt Check adjustment to buffer brush and tighten For more information see Adjusting the buffer brush 148 Section 6 Maintenance amp Service Envoy Operation amp Service Manual The Drive System Replacing the End of Lane Sensor Refer to Figure 6 27 Tools needed adjustable wrench Parts needed replacement EOL sensor Part Number 14 100235 000 Figure 6 27 End of Lane Sensor 1 END OF LANE SENSOR 1 Place machine in transport position with the cover open and power supply disconnected 2 Loosen and remove nut at base of sensor Envoy Operation amp Service Manual Section 6 Maintenance amp Service 149 3 Remove black O ring from base of sensor 4 Disconne
163. on approach 178 Error Messages that Appear DuringOperation on the lane eere 181 Warning Messages iii dali LEE SE 187 Maintenance Messages vana td ac er 189 Quick list of Maintenance Counters esses eene enne nnne nnn enne seen 189 Mechanical Failures iiie iiem erre e Pe iia sica 191 List Of Mechanical Failure Categories e cite dct tr iere Ep NEE dg vae 191 Section 8 Pattern Design Theory EEN 199 Pattern Developers rei eere tee eeu ed esca tes diia 199 Understanding a Conditioner Pattern 2 ni epe teta D dE AED 201 Design Conditioner Pattern 1 eene trier crisis 203 Ventyme the Conditioner Pattern rite rrt gerettet is 205 Adjusting the Conditioner Batter 205 Envoy Factory Preset Patterns o inerte eto MD cons chro ERREUR E REESE Re CA FO Fer sates 206 1 Pattern Envoy House nette eet ie 207 2 Pattern Crown Jewel at dies 208 Sp Pattern SAM T 209 4 Pattern Score King oni ia tea ipia n oci order toddu edu cir tue 210 5 Pattern nferno miii iii inicias 211 6 Pattern Rhino iieri nd eren deret eX anda letreros 212 T Pattern The Deep mida entere rr riter eet ke EE RE ein E deus espe eege EE 213 Pattern EE 214 9 Pattern PhantoM E 215 10 Pattern Phase Tina rio 216 E o T em 217 Pre installation Packing Last ecrire cts soes stcededasin caveovecsvupsuscevevasbesstasecesssedceostidauanatecdeaeies 217 Lane Machine Complete with Co
164. on the Logs screen to make troubleshooting faster and more reliable Users with Level 1 or 2 security access can view all logs Logs cannot be edited or deleted by the user Refer to Figure 5 34 perator Pattern System Operator MEME Pattern H Susten H Maiintenanee Pattern Change Log Pattern Run Log Counters Maintenance Log Pattern Change Log ma E A Lens Length Los e Lane Length Log Battery Charge Log ve Down Figure 5 34 Maintenance Logs 92 Section 5 Using the GUI Envoy Operation amp Service Manual Pattern Change Log Pattern Change Log Dope eae ab las ats Oct 21 2011 15 58 09 User Name Unknown 2011 11 29 09 ZOT 2 AR 50 2011 13 36 50 2011 15 21 06 2011 14 43 08 2011 09 26 49 Name Support PIN Aug 04 2011 16 35 25 Aug 03 2011 08 59 30 2074115152087 2011 10 45 23 guns seda pz t y 20 2011 14 16 10 Mau 20 2011 11 22 07 Unknown Mau 06 2011 08 50 13 Mau 05 2011 13 55 28 Import Data mnt usb backup backup 3 User Name Unknown Pattern Save Pattern Data data patterns backup 1 Pattern Downloaded 1 Pattern 1 Modified User Name Unknown Pattern Downloaded 12 Pattern Downloaded 2 Pattern Downloaded 1 Calibration Injector Volume Modified ID 999 User Pattern Restore Default Data ID 2 User Name AAA Pattern Downloaded 12 Pattern Downloaded 12 Pattern Downloaded 12 Import Data mnt usb backup backup 4 User Name Unknown Pattern Downlo
165. ond will increase the cleaning time and battery drain for centers using heavier volumes of conditioner Changing the Machine s Operating Speed 1 Goto the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Travel Speed 4 Usethe up down arrows to select a Max Clean b Heavy Clean c Quick Clean 5 Press exit to save and return to the previous screen 52 Section 5 Using the GUI Envoy Operation amp Service Manual Start Cleaner Spray This option allows you to set a distance down the lane in feet to start spraying cleaner It is designed for use on patterns that require the back end of the lane to be cleaned without cleaning the entire lane We also recommend using this option if you have wood lanes and the head maple section has feathering splintering between boards or board separation Software prevents your start cleaner spray distance from being shorter than the start squeegee distance Changing the Distance from the Foul Line at which Cleaning Starts 1 Go to the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Start Cleaner Spray 4 Usethe up down arrows to select number of feet from the foul line you want to start cleaning i NOTE Default setting is 0 Select any distance up to 57 feet The default setting allows the machine to spray a single pulse of cleaner as soon as the duster cloth contacts the lane su
166. one 1 Board vi Feb 15 2006 10 52 26 E Configuration EE 1 Figure 5 9 Oil Level From the Zone Configuration screen use the following steps to enter into the Oil Levels screen D NOTE Changes made in the Oil Levels screen will require a new download of the pattern to the machine control board 1 Use the left right arrow to navigate to select the zone you want to adjust 2 Press OK to go to the Oil Levels screen mB NOTE The Oil Levels screen lets you adjust the amount of oil applied to each of the 39 boards in each zone of your pattern Oil levels are measured in units of oil the USBC standard and are adjustable in l unit increments The USBC minimum oil volume of 3 units is shown as a red line on the oil levels graph 58 Section 5 Using the GUI Envoy Operation amp Service Manual 3 Use the left right arrows to select the board you want to adjust numbered 1 39 from the right of the screen or L2 left 2 board to R2 right 2 board Refer to Figure 5 10 err Pm d Oil Levels n D wy p Feb 15 2006 10 53 01 El Configuration Figure 5 10 Oil Level 4 Usethe up down arrows to increase or decrease the amount of oil to be applied to a board Continue on all boards as needed a To change oil levels for groups of boards 1 Use left right arrows to select the first board in the group press OK 2 Use the left right arrows to select the last board in
167. oner patterns on specific lanes within those days or times of day Design lets you change the patterns and customize the type of operation speed of travel distances at which to start different operations and whether to split the cleaning and conditioning operations Data lets you save your custom patterns restore previously saved patterns or restore default patterns Envoy Operation amp Service Manual Section 5 Using the GUI 47 Pattern Override The Pattern Override enables the user to select and run a conditioner pattern that is different than scheduled pattern When the system security feature is used level 1 and level 2 users are able to access this option a PIN number may be required for access Each pattern override is recorded in the Pattern Run Log in the Maintenance menu under Logs Refer to Figure 5 5 LG E30 3 Scheduler Design Figure 5 5 Pattern Override Overriding the Conditioning Pattern 1 Goto the Pattern menu 2 Select Override Press OK 3 Use up down arrows to select a new pattern number BA Press OK NOTE Afier you press OK the GUI will return to the operator screen to begin running the new pattern and Pattern Override will display next to the current lane NOTE If EXIT is pressed while in the Pattern Override screen the selected override will not be saved NOTE The override pattern remains active until you exit the operator screen 48 Section
168. operations Envoy Operation amp Service Manual Section 4 Operating the Machine 37 b Press Left Arrow to return to the foul line c Press Stop red square to stop all functions 3 If DC battery power is being used the remote stop transmitter one of two supplied should be pressed to activate the remote stop receiver located on the bottom of the electronics enclosure This will stop the travel and functions of the machine If the machine travel doesn t stop immediately continue to press the transmitter button as the machine nears the end of the pattern before it reaches the pinsetter The operators choices after this are a Press OK to continue operations b Press Left Arrow to return to the foul line c Press Stop red square to stop all functions Refer to Figure 4 1 SQUEEGEE BUFFER UP DOWN VALVES GEET oN rat CORD TANK PRESSURE TEMP Figure 4 1 Remote Stop 1 ELECTRONIC ENCLOSURE 3 GREEN NO2 5 RED 12 VDC 2 REMOTE STOP RECEIVER WHITE C2 6 BLACK GROUND 38 Section 4 Operating the Machine Envoy Operation amp Service Manual SHUTTING DOWN Step 1 Pull machine off of the lane and onto approach Step 2 Empty the waste recovery tank This will allow time for the machine to dep
169. or electrical drawings 3 Adjust chain belt or check for binding of componeni s related to the fuse Section 7 Troubleshooting 197 GUI Table 7 21 Problem cause Solution No power to GUI GUI reboots when changing outlets 1 Power is disconnected at the GUI or the electronic enclosure 2 Emergency shut off switch is depressed 3 Power cord is not plugged in if using AC power 4 Main switch on the side cover is turned off 5 Battery is not charged 1 Uninterruptable Power Supply UPS is not charged LED does not blink when turned off 2 Failed UPS Board 198 Section 7 Troubleshooting 1 Reconnect cable 2 Twist the Emergency shut off switch to disengage 3 Check the 125 power cord is properly connected at both ends 4 Turn on main switch on side cover 5 Connect charger to machine 1 Supply power to GUI for 4 hours 2 Contact Brunswick BTS Envoy Operation amp Service Manual Section 8 Pattern Design Theory PATTERN DEVELOPMENT The Envoy pattern design theory is based on Brunswick s history of understanding the relationship between bowling balls lane conditioners and lane surfaces Coupled with the new Accu ject innovation it is now possible for centers to truly customize their lane conditioner patterns to better benefit the bowlers and their bowling balls Accu ject innovation allows accurate placement of conditioner nearly every inch of the pattern so you
170. orce a hard reboot of the GUI then restore power to the electrical enclosure This will cause the firmware and GUI to reboot together The GUI is a very helpful tool to use for troubleshooting machine issues that may occur from time to time In the Maintenance menu you can enter the Diagnostics sub menu of the lane machine and have a choice of selections for Sensors Cleaning Conditioning Drive and Tests Within each of the choices you have sensory components and motor functions that can be tested to check the status and functionality 1 Place the machine in the operator position and supply power 2 Navigate to the Maintenance menu and press OK 3 Navigate to the Diagnostics sub menu and press OK The screen will now display your Diagnostics options that are broken into each system of the lane machine Refer to Figure 7 7 y n el por zz Counters Conditioning ome o Figure 7 7 Diagnostics 168 Section 7 Troubleshooting Envoy Operation amp Service Manual Sensors The Sensors diagnostic screen displays the current status of all sensors and switches used in the lane machine Refer to Figure 6 8 The display can inform you of the position of a motor or components such as the squeegee up or can give you a digital reading such as the temperature or pressure sensors To test a particular sensor or switch you can manually activate it by engaging the
171. ostics What you may observe Potential problem Action 1 Duster cloth is down and did not raise 1 Duster cloth not attached properly to the waste core 2 Duster cloth supply roll turns easily 3 Duster cloth supply roll is not able to turn 4 Broken wire or loose connection at switch motor or at the electronic enclosure 5 Failed switch 6 Failed duster motor 7 Plastic plug on end of duster cloth waste core is not properly engaged into drive hub 1 Check attachment 2 Tighten clutch torque bolt See Adjusting the duster clutch for more information 3 Option 1 Loosen clutch torque bolt See Adjusting the duster clutch for more information Option 2 Replace friction pad s 4 Repair connection 5 Verify switch function using GUI diagnos tics and replace if necessary 6 Verify motor function using GUI diagnos tics and replace if necessary 7 Check that duster cloth is not restricting the plastic plug from full engagement with roll pin in drive hub Also check staples are not loose between plug and core Error Message Table 7 12 An error occurred during operation The End of Lane Sensor was not received when expected Reset the lane length counter on the counters screen then check the End of Lane Sensor a NOTE The above message is generated when the machine forward travel stops and reverses before the end of the pin deck i NOTE Verify error source through GUI diagnostics What yo
172. ower Supply w Lithium Battery 400 Ibs 181 kg Power Supply w AGM Battery 450 lbs 204 kg Figure 2 2 Crate amp Machine Dimensions Capacities Cleaner Tank Capacity 2 5 gal 320 fl oz 9 46 1 9464 ml up to 40 lanes Conditioner Tank Capacity 1 6 qt 51 fl oz 1 51 1 1508 ml up to 60 lanes Waste Tank Capacity 2 5 gal 320 fl oz 9 46 1 9464 ml up to 40 lanes Envoy Operation amp Service Manual Section 2 Getting to Know the Envoy 13 MACHINE FEATURES The Envoy is designed to make lane care easy reliable and customized for the needs of individual bowling centers 1 Direct injector technology We have leveraged the technology of our Mercury Marine division to develop a patented injection system with unprecedented precision Thirty nine injectors one for each board are independently controlled to deliver precise amounts of conditioner directly to the lane surface Oil output is measured in industry standard units of oil calculations Powerful and rugged controller A powerful computer system monitors operations tells you when the machine needs maintenance and lets you customize just about every aspect of operation from daily schedules to cleaner patterns to conditioner volumes and more Intuitive Graphical User Interface GUI The graphical user interface is deliberately simple to use and understand without extensive training or instruction Operating procedures are logical and
173. own and away on tab to disconnect 4 Remove tank by loosening 2 support bolts and lifting tank 5 Remove faulty sensor from the tank using a 1 and 3 8 wrench turning counter clock wise to loosen the sensor compression nut 6 Insert the new sensor with the indicator pointing toward the top of the tank and tighten HH NOTE Sensor is correctly positioned if the white float hangs down toward the bottom of the tank when machine is in operating position 7 Replace tank into machine and tighten mounting bolts 8 Reconnect sensor cable 9 Reconnect tubing at tank 10 Fill the conditioner supply tank to verify that there is no leaking from around the new level sensor 132 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Replacing the Conditioner Spin On Filter Tools Needed Shop Towels 3 4 Open End Wrench or 3 8 Drive 3 4 Socket and Ratchet Standard Strap Filter Wrench OEM Brand 25079 or equivalent available at local automotive parts supplier Parts Needed Replacement Spin On Oil Filter part 11 655029 001 D NOTE This procedure must be performed in the operating position with the covers open push the machine out 24 past the foul line out onto the lane surface AN WARNING Before the filter is replaced the conditioner system must be drained and the Temperature Cycle must be turned OFF Failure to do so may result in personal injury to the user and could also cause damage to the la
174. perators screen A user with a valid PIN number is allowed to log in and accountability during that session will be assigned to that user The pattern change log and the pattern run log will assign the users name for each action taken during operation Users not assigned PIN numbers will be restricted from viewing or operating the GUI and lane machine If you do not assign PINs all users will have access to all operations and menus If you assign PINs each user can also be assigned a security level that determines which machine functions and menus he or she can access You can choose between 2 security levels Level 1 is generally for machine operators It allows the user to run lanes and it allows access to the pattern override function and most maintenance menus Menus that may affect the performance of a conditioning pattern will be restricted in this security level Level 2 is generally for managers or mechanics It allows the user access to all screens menus and operations If for any reason you lose your PIN and need access to the machine please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at 1 800 Y ES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com We will assign you a temporary PIN and help you with the reset process Envoy Operation amp Service Manual Section 5 Using the GUI TN Ss es ce PIN Settings n EE on nnn
175. propriate conditioner pattern 174 Section 7 Troubleshooting Envoy Operation amp Service Manual Cleaner Spray test for the Cleaner spray is used to verify the coverage for both the maximum and minimum spray pressures This test allows the technician to visually see how well the cleaning spray is covering the lane during a cleaning run The process is performed in two passes of the lane machine The first pass of the machine will clean approximately 25 feet of the bowling lane The second pass sprays cleaner to the bowling lane as it travels without interference of the duster and the squeegee assembly The cleaner will transition from maximum to minimum about half way through the second run Refer to Figure 7 14 Figure 7 14 Cleaner Spray Use the up and down arrows to highlight Tests and press OK 2 Use the up and down arrows to select Cleaner Spray and press OK 3 Press OK to prepare the lane machine to run a lane 4 Put the lane machine on the lane when instructed 5 Press OK to start the cleaning operation of the Cleaner Spray test 6 Press OK when the machine returns to the foul line this will start the cleaner spray coverage test D NOTE DO NOT allow cleaner to completely dry on lane surface After test is completed it will be necessary to clean and recondition the lane with the appropriate conditioner pattern Envoy Operation amp Service Manual Section 7 Troubles
176. reach the main screen on this screen the active area will be blank and only the upper menu bar with the names of the four main screens will be visible 2 Use the left right arrow buttons to select a screen from the upper menu bar Then select that menu using the OK button To Navigate Between Choices in the Left Navigation Bar 1 Press the Exit button until you reach the main screen for that section Operator Pattern System or Maintenance the active area of the screen will be blank and only the left menu bar will be visible Refer to Figure 5 4 2 Select a new choice in the left navigation bar using the up down arrow buttons Then select that screen using the OK button 42 Section 5 Using the GUI Envoy Operation amp Service Manual What Else You Should Know Handle Controls A secondary keypad on the machine s handle lets you control the machine from an upright position as you work Refer to Figure 5 2 EA gt Figure 5 2 Handle Controls 1 OPERATOR HANDLE 4 DOWNARROWBUTTON 7 EXIT BUTTON 2 HANDLE KEYPAD 5 LEFT ARROWBUTTON 8 OKBUTTON 3 UP ARROWBUTTON 6 RIGHT ARROWBUTTON Envoy Operation amp Service Manual Section 5 Using the GUI 43 Screen Saver A screen saver protects the screen against burn in after the controller is inactive for about 5 minutes In order to protect the battery power the screen saver will shut off after an
177. ress OK to start the backup D NOTE Only the 10 patterns in the active GUI memory are saved when you backup or export data to the USB flash drive CAUTION Never remove the USB flash drive from the USB port if the light on the drive is still flashing Doing so could damage the file system on the USB flash drive When the text on the GUI returns it is safe to remove the USB flash drive Importing Data You can also import data via the USB port except for machine specific data like name of center date of installation etc This may be helpful if you ve had a system problem and want to restore your settings from a previously saved backup D NOTE This operation will replace the 10 current patterns in active GUI memory schedules and PINs with older data saved on the USB flash drive You may want to backup the 10 patterns in active memory as explained above before you import new data This function saves the entire system data including the PIN ID number Pattern Scheduler Conditioner Selection and Maintenance Logs Do not import backup data from another center unless you know their PIN ID numbers and intend to change your entire system data file To import data 1 Plug in the USB flash drive into the GUI s USB port The Import Export screen appears 2 Use the right left arrows to select import and press OK 3 Use the up down arrows to select the backup folder you want to import and press OK to import the fi
178. ressing OK 64 Section 5 Using the GUI Envoy Operation amp Service Manual 3 Select the option you wish to perform by navigating with the up down arrows and press OK and the following screen will appear Refer to Figure 5 14 D NOTE The backup screen will not appear when restoring the default patterns Only the 10 patterns in the active GUI memory are saved when you select the Save Pattern Data option These 10 patterns are saved in the GUI backup memory in any of the five available backup folders with the date and time that the file was saved A backup folder without a date is an empty folder Saving to a folder with an existing date time will replace the pattern date with the current date time and active GUI memory patterns backup 3 Nov 23 2004 16 31 43 backup 4 Nov 16 2004 18 10 39 backup 5 Apr 15 2005 10 46 23 d B E Oct 20 2005 11 00 38 JE Configuration Figure 5 14 Save Pattern Data 4 For saving data or restoring saved data you may select one of the five available backup folders and press OK NOTE Backup files may be over written when saving pattern data Be sure that the data is saved to a file that is not used or saved to a file in which you no longer need the previously saved data NOTE Pattern data can be backed up and imported to a USB flash drive as explained earlier in Backing Up and Importing Data in Section 4 This function saves the entire system d
179. ressurize the conditioning system Step 3 CORDED Remove power cord from machine and unplug cord at receptacle This will shut down the graphical user interface the LED will continue to blink as long as the short term memory is active Step 3 BATTERY If using the AGM or Lithium batteries do NOT shut down the machine power but connect to the battery charger as soon as possible A CAUTION Never raise the machine into transport position until you have emptied the waste recovery tank AN WARNING When using the AC power cord always disconnect it from the back of the machine before placing the machine in transport position STORING THE MACHINE N WARNING Brunswick recommends using a partner whenever possible to help with lifting or lowering the machine from the operating position Take care when lowering this machine into the operating position Use proper lifting and lowering techniques bend at the knees and use a back support if needed Step 1 Fill the lane cleaner and conditioner tanks before storing Step 2 Stand machine upright onto its transport casters Step 3 Wrap power cord in large loops for storage Step 4 Perform all daily maintenance tasks See the Maintenance amp Service Section for more information Step 5 Store machine in secure warm location Step 6 Connect the charger to the lane machine and then turn the charger on D NOTE The red LED will illuminate when the charger circuit has activated
180. rface Values above zero will start to spray at that selected distance 5 Press exit to save and return to the previous screen Start Squeegee The start squeegee option is the counter part to the start cleaner spray option when used for cleaning the back end of the lane It also allows you to dry squeegee the conditioner from old wood lanes showing feathering or board separation leaving a thin film of oil that will help protect the wood surface Measured in feet this option may be turned on before the cleaner spray starts but not afterward Changing the Distance from the Foul Line at which the Squeegee Starts 1 Goto the Pattern menu 2 Select Design amp press OK 3 Use the left right arrows to navigate to Start Squeegee 4 Usethe up down arrows to select the number of feet from the foul line you want to start the squeegee D NOTE Default setting is 0 Select any distance up to 57 feet The number must be less than or equal to the start Cleaner Spray distance 5 Press exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 53 Start Oiling This option is used as a safety feature on the lane machine Select a start distance from the foul line to start conditioning in 6 inch increments up to 24 inches This prevents any applying or buffing of oil within that distance from the foul line leaving it clean so recreational bowlers have less ten
181. roaches Use the no spill containers to avoid spilling Clean all spills and drips immediately 5 Hil conditioner supply tank HH NOTE The no spill spout in the spare parts kit should fit onto the conditioner container a Remove cap from conditioner tank remove cap on end of the fill tube located on the conditioner no spill spout and insert fill tube into conditioner tank N CAUTION Use only Brunswick approved conditioner fluids b Press and hold button on container until conditioner nears the bottom of the tank neck Do not fill into the neck of the tank c Release button and let conditioner remaining in tube drain into tank before replacing the cap on the end of the fill tube d Wipe any drips that collect in the depressed area around the outside of the tank neck 6 Wipe conditioning compartment including buffer brush guard filters tanks pumps and felt with a dry cloth WARNING Take care when working around electrical connections to avoid damaging wire connections 7 Wipe top rear and side covers 102 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Daily Maintenance in Transport Position 7 16 18 7 9 12 Figure 6 2 Transport Position Daily Maintenance 1 SQUEEGEE HEADASSEMBLY 7 BUFFER BRUSH 13 TRACTION DRIVE WHEELS 2 ABSORBENT WIPER 8 FRAME DIVISION WALL 14 REAR WHEELS 3 SQUEEGEE BLADE 9 REAR WALL 15 REAR GUIDE WHEELS 4 CLEANER SPRAY NOZZLES 10
182. s at 1 800 YES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com List of Error Messages Error Messages that Appear During Preparation on approach Error Message Table 7 1 The lane machine is not ready for operation The duster cloth is not working properly The Duster Cloth down sensor did not activate Error Message Table 7 2 The lane machine is not ready for operation The squeegee is not working properly The squeegee down sensor did not activate Error Message Table 7 3 The lane machine is not ready for operation The oil pressure is not set properly The oil pressure is too low Error Message Table 7 4 The lane machine is not ready for operation The oil pressure is not set properly The oil pressure is too high Error Message Table 7 5 A communication error occurred Error Messages that Appear During Operation on lane Error Message Table 7 6 An error occurred during operation The Encoder Sensor is not working properly The machine is not moving Error Message Table 7 7 An error occurred during operation The Cord Kill Switch is not working properly The Cord Kill Switch was activated Error Message Table 7 8 An error occurred during operation The Buffer Brush is not working properly The Buffer Brush down sensor was not activated Error Message Table 7 9 An error occurred during operation The Buffer Brush is not working properly T
183. s listed in the Diagnostics Counters Each component has an expected life it should achieve before it should be replaced Keep in mind that lanes with surface issues and environments that are very dirty can accelerate wear For each lane that is run once a counter has expired the GUI will display the warning message until the component is replaced or cleaned and the counter is reset The warning message will always appear Warning A hardware counter has expired Refer to Figure 6 7 The Spin On Filter needs to be replaced Figure 6 7 GUI Maintenance Messages Below is a list of all the counters and the expected life in lanes or in hours for each component monitored by the GUI Refer to Section 4 Maintenance Counters for instructions on resetting a counter D NOTE The Spin on filter is recommended to be replaced after 29 200 lanes however it should also be replaced whenever switching brands of lane conditioner D NOTE Inspect and rotate the squeegee absorbent wipe and urethane blade to place the opposite edge in use every 3 months or 5 000 lanes Replace if needed Quick list of Maintenance Counters Buffer Lanes Squeegee Lanes Replace Duster Lanes Oil Filter Lanes Cleaner Filter Lanes Spin On Filter Lanes Absorbent Wiper Lanes Replace Drive Motor Hours Vacuum Motor Hours AGM Battery Lithium Battery Lane Length Envoy Operation amp Service Manual 29 200 lanes 14 600 lanes 700 lan
184. scharge cycles or over two years of usage Figure 3 1 AGM Batteries 1 AGMPOWER CABLE AND UMPER 3 40AMAXI FUSE 2 ELECTRONIC ENCLOSURE 4 AGMBATTERIES Envoy Operation amp Service Manual Section 3 Envoy Power System 29 LITHIUM BATTERY The 24 volt Lithium battery has a 2 year shelf life This is a single custom 24 volt Lithium battery with an internal battery management system to balance and protect the cells The power cable of the Lithium battery should be connected to the electrical enclosure along with the Power Type jumper for the Lithium battery The Lithium battery is capable of running 60 lanes per charge and is expected to achieve 1460 charge discharge cycles This is equal to running 60 lanes per charge once a day for 4 years or twice a day for 2 years AC DC POWER SUPPLY The optional AC DC power supply is designed to provide a level of back up protection in the event that the batteries fail to get recharged after use or hold a charge as they end their life cycle When purchased the Envoy AC DC Power Supply is installed below the electrical enclosure before the lane machine is shipped To switch to using the AC DC Power Supply first disconnect the AGM or Lithium Battery power cable and power type jumper from the electrical enclosure Then locate the AC DC Power Supply red 24DVC power cable conne
185. set by your installer This information will be required by our Customer Response Center to track the history of the lane machine Refer to Figure 5 18 User Interface 3 01u ill Machine Controller Machine Serial Number R amp D_17 Settings Date of Installation Unknown Temperature Date of Manufacture May 05 2011 Cycle Schedule Conditioner D Figure 5 18 System Machine 70 Section 5 Using the GUI Envoy Operation amp Service Manual Accessing Basic Identifying Information About Your Machine 1 Go to the System menu 2 Select Machine amp press OK 3 This screen displays the serial number of your GUI the software version of the User Interface and Machine Controller the date of manufacture the date of installation and other general information System Security The system security on the Envoy enables you to safely protect your critical machine settings from unwanted access When completely enabled the machine will track every action taken by a user during the time they are logged in Setting Up PINs Information in the Pattern System and Maintenance menus can be protected from unauthorized access by setting up to 10 4 digit PINs personal identification numbers for different users The ten ID numbers 1 10 will display a status for each position ID number zero 0 is used to enable a Log in feature that requires a four digit access code prior to being able to access the o
186. sition with the power off and open the cover Remove the side cover on the 10 pin side of the machine by removing the locator pins Identify the faulty switch a The duster up switch is in mounted in an adjustable slot up and behind the duster contact roller when the machine is in transport position b The duster down switch is mounted in an adjustable slot and is visible from below the duster contact roller Move the duster cloth out of the way in order to access the switches Remove the duster up down switch by removing the 2 mounting screws with the 1 4 wrench and 1 16 allen wrench and disconnecting the wires from the fast on connectors Transfer the wires from the old duster up down switch to the new switch Replace wires following the same wiring pattern as the original switch a Up switch wiring white common green n o normally open b Down switch wiring blue common brown n o normally open Remount duster up down switch Verify the placement of the duster down switch a The switch should begin to engage when the contact roller pivot arm is contacting the down stop NOTE The duster down switch should indicate the down position in the cleaner diagnostics when the duster cloth motor is lowered with the lane machine in the operating position on the approach when it is resting against the down stop for the contact roller pivot arm When the lane machine is pushed on the front of the lane the lane
187. some play to pivot forward and backward and is not binding in the guide blocks 8 Remove the cleaner waste recovery tank 9 Place the machine on the lane surface 10 Visually check the squeegee for even deflection away from the vacuum head D NOTE It may be necessary to perform the squeegee height adjustment after making the pitch adjustment 11 Replace the waste tank 12 Restore power to the machine and test clean the lane Replacing the Absorbent Wiper And Squeegee Blade Refer to Figure 6 13 Tools Needed 3 16 Allen wrench 1 2 Open end wrench 5 32 Allen wrench Parts Needed To Rotate Existing Absorbent Wiper or Squeegee New Absorbent Wiper part number 14 100556 000 included with spare parts package New Squeegee Blade part number 14 100523 000 1 Put machine in transport position 2 Open covers and remove cleaner waste recovery tank 3 Remove the two shoulder pivot bolts for the squeegee head using 3 16 allen wrench and 1 2 wrench on hex nuts 4 Take the vacuum head to a work table and remove the hose 5 Remove all 8 button head cap screws with a 5 32 Allen wrench from inside the vacuum head and gently pry up the inner retaining channel and remove 122 Section 6 Maintenance amp Service Envoy Operation amp Service Manual 6 10 11 Remove and replace the absorbent wiper blade or rotate the blade depending on the blade usage NOTE The absorbent wiper blade and the squeegee blade ar
188. sp py KEYPAD on CORD TANK PRESSURE TEMP KJ REMOTE SPEED COVER EOL STOP SENSORS SENSORS B Eee USER INTERFACE GUI amp Handle Keypad Schematic Envoy Operation amp Service Manual 227
189. ss the chain links Repeat the procedure for the dispersion roller chain Lubricating the Bearing Blocks Refer to Figure 6 29 l 2 Apply one drop of oil to each side of the rear wheel bearing blocks where the shaft and bearing meet Repeat the procedure for the traction drive bearing blocks Envoy Operation amp Service Manual Section 6 Maintenance amp Service 153 General Machine Maintenance Replacing Fuses Tools needed fuse puller replacement fuses included in spare parts kit 1 Place machine in the operator position with the cover open and power supply disconnected 2 Remove GUI to access enclosure screws 3 Remove cover from electronics enclosure by removing 6 screws in cover 4 Locate motor control board The motor control board is the large board on the top B NOTE See fuse drawings in Appendix 5 Locate bad fuse all fuses are labeled on the control board D NOTE See electrical diagrams in the appendix for more information 6 Remove fuse using fuse puller 7 Install new fuse AM WARNING Always use the correct size and amperage fuse 8 Replace cover and reinstall cover screws and GUI 154 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Replacing the Cord Kill Switches Tools needed 3 8 wrench 1 16 allen wrench 1 4 open end wrench Parts needed replacement switch Part Number 11 616031 000 Refer to Figure 6 30 d d So Es E Di
190. sses of the machine This section gives you a general introduction to the machine its design and how it works Illustrations identify important parts and systems and provide references to better understand the machine For purposes of orientation and reference unless stated otherwise when this manual refers to areas on the machine it will be assumed the machine is in the operating position as viewed by the operator at the foul line Refer to Figure 2 1 Figure 2 1 Machine Orientation 1 FRONT 3 10PINOR RIGHT SIDE 5 TOP 2 7PINORLEFT SIDE 4 REAR 6 BOTTOM 12 Section 2 Getting to Know the Envoy Envoy Operation amp Service Manual In this section you will find 1 Machine Specifications 2 An introduction to the machine s features 3 An overview of basic systems and operation a The cleaning system The conditioning system The buffing operation The drive system The charging system D Po a 4 A visual guide to the machine a Inoperating position Top View b In transport position Bottom View c Graphical User Interface GUI d Handle controls MACHINE SPECIFICATIONS Dimensions and Weights Refer to Figure 2 2 Crate Dimensions 85 x 48 x 26 2 16m x 1 22m x 66m Crate Machine Power Cord Charger Spare Parts Kit Weight 500 600 Ibs 227 272 kg Machine Dimensions 57 x 45 x 18 1 45m x 1 14m x 46m Machine Weight w Power Supply 375 lbs 170 kg P
191. sure is too high D NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 System pressure above limit 1 Broken wire or loose connection at oil 1 Repair connection for required operating pressure pressure control valve or at the electronic enclosure 2 Pressure control valve failure 2 Verify oil pressure control valve function by using GUI diagnostics and replace if necessary 3 Pressure sensor failure 3 Verify sensor function using GUI diag nostics and replace if necessary Error Messages Table 7 5 A communication error occurred D NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 This error message may occur 1 Broken wire or loose connection be 1 Check connection at either end of cable when the lane machine is on the tween the GUI com 2 port and electronics and repair if necessary approach or at the foul line enclosure user interface connector 2 Damaged PCB or other electrical prob 2 Call BTS lem inside electronics enclosure or GUI 180 Section 7 Troubleshooting Envoy Operation amp Service Manual Error Messages that Appear During Operation on the lane Error Message Table 7 6 An error occurred during operation The Encoder Sensor is not working properly The machine is not moving D NOTE Verify error source through GUI diagnostics What you may observe Potential problem
192. t advances at least 14 of new cloth OR if it reverses direction or back lashes after the duster cloth motor stops turning then there is too much torque on the duster clutch To decrease torque use a 3 16 Allen wrench to loosen the collar bolt 7 Hold the supply roll of cloth to keep the threaded inner drive post of the clutch stationary during this adjustment Use the 3 16 Allen wrench as a lever to rotate the outer clutch collar counter clockwise in steps of 1 8 turn 45 degrees Then retighten the collar bolt with the 3 16 Allen wrench to hold this setting 8 Repeat steps 1 7 to verify the proper duster clutch adjustment Envoy Operation amp Service Manual Section 6 Maintenance amp Service 115 Adjusting the Down Stop for the Duster Contact Roller Pivot Arm Tools needed 3 16 allen wrench 7 16 Open end wrench Refer to Figure 6 10 Figure 6 10 Adjusting Down Stop 1 DUSTER CONTACT ROLLER DOWN 3 DUSTER UP SWITCH 5 DUSTER CONTACT ROLLER UP BOLT STOP BOLT 4 DUSTER DOWN SWITCH 2 DUSTER CONTACT ROLLER PIVOT ARM 1 Place the machine in transport position with the power off 2 Locate the duster contact roller down stop bolt below the pivot arm of the contact roller 3 Loosen the bolt using a 3 16 allen wrench and 7 16 open end wrench and move the stop bolt up or down in the slotted hole to adjust the position of the stop The
193. te the switch com pressed length of heavy spring is 3 4 Error Message Table 7 8 An error occurred during operation The Buffer Brush is not working properly The Buffer Brush down sensor was not activated D NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Buffer brush lifting motor 1 Broken wire or loose connection at 1 Repair connection cycles until it actuates the up switch or at the electronic enclosure switch 2 Failed switch 2 Verify switch function using GUI diag nostics and replace if necessary 2 Buffer brush is up and did not 1 Loose cam 1 Tighten set screw on the flat of the lower motor shaft 2 Broken wire or loose connection at motor 2 Repair connection or at the electronic enclosure 3 Verify motor function using GUI diagnos 3 Buffer brush lifting motor failure tics and replace if necessary 182 Section 7 Troubleshooting Envoy Operation amp Service Manual Error Message Table 7 9 An error occurred during operation The Buffer Brush is not working properly The Buffer Brush up sensor did not activate il NOTE Verify error source through GUI diagnostics What you may observe Potential problem Action 1 Buffer brush lifting motor 1 Broken wire or loose connection at 1 Repair connection cycles until it actuates the down switch or at the electronic enclosure switch 2 Failed switch 2 Verify switch function using G
194. te to Units Use the up down arrows to switch between Imperial and Metric units Press exit to save and return to the previous screen Changing the Conditioner Start Distance from the Foul Line 4 5 IMPORTANT For bowler safety you should not start dispensing oil at the foul line You can set the start distance from the foul line in increments of 6 152mm between 6 and 24 inches 15 24 to 60 96 cm 6 152mm is the minimum value and no pattern may start closer to the foul line than the value selected in this box Go to the System menu Select Settings and press OK Use the left right arrows to navigate to Start from foul line Use the up down arrows to change the start distance Press exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 15 Vacuum Motor ON OFF Controls The vacuum motor can be controlled from the System Settings menu to delay starting the vacuum going forward until a set distance from the foul line The default is 3 ft to allow excess from the cleaner pulse not to be immediately removed until just before the first synthetic panel joint You can also Stop the Vacuum Early while returning to the foul line at a set distance This will reduce power consumption from the battery The default setting of 0 ft doesn t shut the vacuum off until the machine returns to the foul line 1 Goto the System menu 2 Select
195. teries are not fully charged the AC DC Power Supply cable and power type jumper should be disconnected from the electrical enclosure after running the lanes and the battery power cable and power type jumper should be reconnected to the electrical enclosure The battery charger should then be connected as explained in the following section BATTERY CHARGER The ProNautic 2420P charger is supplied with the proper 115 230VAC input power cord and 24VDC output power cord already attached The charger should also be preset for the type of battery included in your Envoy lane machine AGM should be preset to the AGM preset Profile 1 and the Lithium battery should be preset to the LiFePO4 preset Profile 1 Call Brunswick Technical Service or your installing distributor if your charger is not set to these proper settings for the type of battery in your Envoy It is best to install the charger onto a wall within 8 2 438 m of a power outlet that is not being used to power other equipment The AC power cord has an in line On Off power switch to allow you to turn the power off BEFORE disconnecting or reconnecting the DC output cable from the LH charge port of the Envoy The DC output cable should then be reconnected to the LH charge port of the Envoy BEFORE turning the AC power back on to the charger This sequence assures that the charger always starts with the proper mode necessary for the state of battery discharge CHARGING SYSTEM The Envoy operatin
196. th needs to be replaced Jul 14 2011 17 39 49 WARNING A hardware counter has expired The Duster Cloth needs to be replaced Jul 14 2011 17 38 30 WARNING A hardware counter has expired The Duster Cloth needs to be replaced Jul 14 2011 12 11 53 Counters Reset Lane Length 584 Modified ID User Name PAUL Jul 14 2011 11 54 17 Counters Reset Lane Length 580 Modified ID User Name PAUL Jul 06 2011 08 17 46 Counters Reset Lane Length 583 Modified ID User Name PAUL Jun 18 2011 07 54 57 Counters Reset Duster Lanes 662 Modified ID 7 lsen fee MARI Figure 5 37 Log Maintenance This log tracks when hardware items needed to be replaced when counters were reset and provides a date and time stamp and user name to verify when these actions took place Refer to Figure 5 37 1 Go to the Maintenance menu 2 Select Logs and press OK 3 Use the up down arrows to navigate to select Maintenance Log and press OK 4 Use the up down arrows to view the entire log Envoy Operation amp Service Manual Section 5 Using the GUI 95 Messages Log Oct 23 2008 06 22 34 Oct 23 2008 06 22 34 device driver Oct 23 2008 06 19 55 Oct 23 2008 06 19 55 device driver Oct 23 2008 06 19 42 Oct 23 2008 06 18 23 Oct 23 2008 06 18 23 device driver 2008 06 16 02 2008 05 15 51 2008 05 16 13 2008 05 16 02 2008 05 07 27 2008 05 07 13 2008 05 02 53 2008 05 02 42
197. the Envoy is in the transport position This feature was added to allow the conditioner heat cycle to be used while the battery charger is still connected to the machine NOTE The conditioner Temperature Cycle can also be manually changed between ON and OFF from the Operators Screen Press the left arrow key until the Temperature Cycle box is highlighted Press the green OK button to toggle between ON and OFF ESSE Potter EE Susten M Maintenance Start Lane Pattern 1 A22 HOUSE 1 Current Lane Temperature Cycle or End Lane Clean amp Oil Last Charge Dec 06 2011 13 50 50 EL Figure 5 22 Temperature Cycle Scheduler 80 Section 5 Using the GUI Envoy Operation amp Service Manual Conditioner pem gp orc pM Center SEN Conditioner Center er Security CUL HDD Temperature Cycle Schedule Exit Fee i Figure 5 23 Conditioner Changing Conditioner mB NOTE Ifyou change conditioners you must identify the brand of conditioner you are using to ensure proper operation Different conditioners have different flow rates which may require the machine to recalculate conditioner patterns If your brand is not listed select Custom and please contact your authorized Distributor or the Brunswick Technical Support BTS in the United States at I1 800 YES BOWL or internationally at 231 725 4966 For non emergency support e mail techsupport brunbowl com to get the flow values for that brand 1
198. the Operators screen the machine will prepare to run when the download is completed The vacuum motor will run and the machine will instruct the operator to place the machine on the lane Download from the Pattern Design Screen to avoid the vacuum motor turning on at the end of the downloads Pattern Downloading Figure 5 12 Download Progress D NOTE All patterns must be downloaded after changing to a different conditioner selection To avoid unnecessary downloads select your desired conditioner from the System menu before downloading patterns Envoy Operation amp Service Manual Section 5 Using the GUI 6l Patterns and Memory Before explaining the Pattern Data options it is important to define the different locations for the lane machine patterns and memory Active GUI Memory There are 10 patterns available in the Active GUI Memory that can be run or modified as explained in the pervious manual sections on the use of Pattern Screens Machine Control PCB Memory There are 10 pattern locations in the Machine Control PCB Memory that can individually be downloaded from the Active GUI Memory Any individual pattern that has been downloaded into the Machine Control PCB Memory can be selected and run without delay If a change is made on any pattern in the Active GUI Memory it must be downloaded again before it can be run GUI Back Up Files There are 5 Back Up Files in the GUI memory each containing 10 patterns that can be e
199. the group Do NOT press OK again 3 Use the up down arrows to adjust oil volume 4 Press OK again to unlock the selected group of boards 5 To adjust oil volume in other zones Press exit to return to the previous screen and follow the same procedure for other zones 6 Press exit to save and return to the previous screen Envoy Operation amp Service Manual Section 5 Using the GUI 59 Pattern Download Each time a conditioner pattern is modified the GUI is required to download the pattern data to the machine control board inside the electronic enclosure before that conditioner pattern can be run on any lane The download message will appear when you Exit the Zone Configuration screen or if you are in the operator screen and a pattern has not been downloaded since it was last modified Refer to Figure 5 11 The pattern has not been downloaded to the controller board Download it now Figure 5 11 Pattern Download 60 Section 5 Using the GUI Envoy Operation amp Service Manual The download time is approximately 4 minutes A download progress bar will appear along with the pattern number and name If necessary the download may be aborted by pressing Exit Refer to Figure 5 12 i NOTE Any new or revised pattern must be downloaded from the GUI active memory to the machine control board to perform a conditioning run using that pattern When the pattern is downloaded from
200. the next lane to be cleaned and conditioned N CAUTION When using the AC power cord manage the power cord so it does not get trapped under the lane machine Replace the protective sleeve and heat shrink tubing on the power cord if they become damaged Step 4 Move machine to subsequent lanes 1 When the lane is completed pull the machine back about 3 feet from the foul line 2 Turn machine and use the rear lane to lane wheels to steer it to the next lane Press OK to prepare the machine to run and wait for the display screen to prompt Put the lane machine on the lane 3 Position the larger front wheels so they align with the gutter just in front of the foul line of the next lane 4 Press OK to begin operation on the lane 5 Continue same procedure on subsequent lanes D NOTE In the event that you need to stop the machine in an emergency while it is operating on the lane there are three possible safe options 1 The E stop button in the top center of the machine will shut down all power when depressed Twist the top of the switch clockwise and release to turn power back on This is also a good one to check if you cannot turn the machine on 2 Ifan AC power cord is being used the cord kill switches on the left or right rear of the machine will stop the travel and functions of the machine when the power cord is pulled firmly by the operator The operators choices after this are a Press OK to continue
201. the set of feeler gauges and verify that it is 1 5mm 0 5mm 06 02 Replacing the Distance Encoder Refer to Figure 6 28 Tools needed 11 16 wrench 3 8 socket Parts needed replacement distance encoder Part Number 14 100254 000 l 10 11 Place the machine in transport position with the cover open and power supply disconnected from the machine Loosen and remove bolts that secure encoder bracket to machine wall Located underneath the Conditioner supply tank Disconnect encoder cable from the cable harness Pull encoder assembly out from the top side of machine Remove mounting nut on bottom side of mounting bracket using 11 16 wrench Install new encoder assembly from top side of the machine so that the sensor end extends 15 16 from the bottom side of the encoder bracket Insert and tighten mounting nut to secure encoder assembly to bracket Replace bolts to secure encoder bracket to machine wall Connect encoder cable to the quick connect cable harness Check the distance between the encoder and the encoder wheel sprocket It should be 1 5mm 0 5mm 06 02 Adjust encoder as needed Envoy Operation amp Service Manual Section 6 Maintenance amp Service 151 Adjusting the Traction Drive Chain Tension and Alignment Tools needed 3 8 socket wrench 5 32 allen wrench Refer to Figure 6 29 Figure 6 29 Adjusting and Lubricating Drive Chains 1 TRACTION D
202. tion allows the user to perform specific tests on the injectors to verify that all injectors are firing properly Refer to Figure 7 13 The test for the Oil Injectors is designed for the technician to visually see each injectors spray pattern This diagnostic function verifies that each injector is firing properly and to identify if an injector has failed or not creating the appropriate spray pattern The machine will travel approximately 25 feet down the lane during this test The process includes cleaning the lane and firing each injector in a sequential order allowing the technician to easily see each injection without interference by the buffer brush urrent Lane a mme zen Figure 7 13 Oil Injectors 1 Use the up and down arrows to highlight Tests and press OK 2 Use the up and down arrows to select Oil Injectors and press OK 3 Press OK to prepare the lane machine to run a lane The injector test pattern may need to be downloaded 4 Put the lane machine on the lane when instructed 5 Press OK to start the cleaning operation of the Oil Injectors test The machine will automatically clean approximately the first 25 feet of the bowling lane and inject at the same time while performing this test Perform a clean only or a clean and condition after completion of the Oil Injector test D NOTE After test is completed it will be necessary to clean and recondition the lane with the ap
203. tioning machine must be grounded while in use to protect the operator from electric shock The machine is provided with a three conductor cord and a three contact grounding type attachment plug to fit the proper grounding type receptacle The GREEN YELLOW conductor in the cord is the grounding wire Never connect this wire to any other terminal than the grounding pin of the attachment plug A 15Amp 120 Volt nominal AC input grounding plug is supplied on the power cords as shown in the Figure 1 1 Make sure that the machine is connected to an outlet having the same configuration as this plug when your center is supplied with 120 Volt nominal AC single phase power Figure 1 1 A 16Amp 230 Volt nominal AC input grounding Schuko type plug is supplied on the power cord for international Envoy shipments as shown in Figure 1 2 If you need to replace this plug or use an adapter make sure that the black wire is connected to the line terminal the white wire is connected to the neutral terminal and the green wire is connected to the ground terminal iG x O Figure 1 2 MACHINE DECALS Daily Maintenance reorder part number 14 100472 000 Serial Number Cautions reorder part number 14 100146 000 Charger Connections reorder part number 14 100954 000 and BTS Warranty Contact reorder part number 14 100425 000 decals are located on the lane machine as shown in Figures 1 3 and 1 4 Please make sure t
204. to the previous screen 54 Section 5 Using the GUI Envoy Operation amp Service Manual Last Update The last update is a feature that allows you to see if and when a conditioning pattern was last modified This proves helpful when trying to troubleshoot the pattern or if the pattern was suspect to an unauthorized modification The Pattern change log stores each time the pattern or its parameters are modified Checking the Date and Time a Pattern was Updated 1 Goto the Pattern menu 2 Select Design amp press OK 3 Use the up down arrows to select the number of the pattern you are checking on 4 See Last Update at the bottom of the active area of the screen 5 Press exit to return to the previous screen Additional Pattern Design Screens Two additional screens may be accessed in the pattern parameters screen These additional screens are the Zone Configuration screen and the Oil Levels screen Please observe the following steps to gain access to both of these design screens D NOTE Changes made to the Zone Configuration screen or the Oil Level screen will require a new download of the pattern to the machine control board Creating or Changing a Conditioning Pattern 1 Go to the Pattern menu 2 Select Design amp press OK 3 Use the up down arrows to select the number of the pattern you want to modify 4 Press OK to go to the Zone Configuration screen details follow Envoy Operation a
205. tor d Turns on the conditioner pump and conditioner vent valve to slightly over pressurize the conditioning system accumulator and injector rail assembly and then turns off e Opens the conditioner pressure control valve and conditioner vent valve to allow conditioner to flow back to the conditioner supply tank until the system has reached target pressure The Cleaning System 1 The duster cloth removes dust and dirt from the lane surface Refer to Figure 7 1 Figure 7 1 Duster Cloth System 1 DUSTER CLUTCH 4 DUSTER DOWN SWITCH 7 DUSTER CONTACT ROLLER 2 DUSTER UP SWITCH 5 DUSTER CLOTH SUPPLY ROLL 3 DUSTER CLOTHMOTOR 6 DUSTER CLOTH TAKE UP ROLL 160 Section 7 Troubleshooting Envoy Operation amp Service Manual a The duster cloth motor unwinds the duster cloth take up roll to allow the duster contact roller to lower under its own weight until it engages the duster down switch b The duster cloth dusts the lane surface as the machine travels toward the pin deck c When the machine reaches the end of the lane the duster cloth take up roll winds up creating tension in the cloth that lifts the duster cloth contact roller until it reaches the duster up switch a friction clutch attached to the duster cloth supply roll is adjusted to ensure the contact roller reaches a fixed stop in the up position before it unrolls d The duster cloth take up roll
206. u may observe Potential problem Action 1 LED on end of lane sensor is not lit 1 Improper Height 2 Improper Sensitivity Adjustment 3 Pin deck out of spec defective pin spot or missing lane plug 4 Failed Sensor 184 Section 7 Troubleshooting 1 Adjust Height See Adjusting the end of lane sensor for more information 2 Adjust Sensitivity See Adjusting the end of lane sensor for more information 3 Option 1 Adjust or repair pin deck Option 2 Replace pin spot or missing lane plug 4 Verify sensor function using GUI diag nostics and replace if necessary Envoy Operation amp Service Manual Error Messages Table 7 13 Other error messages D NOTE Verify error source through GUI diagnostics These messages begin The lane machine is not ready for operation An error occurred during the pat tern parameter download Invalid pattern parameters were sent to the controller or the pat tern parameter BTS is bad Flash packet write error An error occurred during the pat tern download Power lost The cleaner pressure is not set properly The cleaner pressure is low The controller board did not respond within the required time period Battery voltage is too high Potential problem 1 Changes to the existing pattern param eters did not download correctly to the machine 1 The lane machine cannot operate with the current pattern parameters 1 The controller could not
207. ual Step 4 Bleeding the Conditioner System and Checking for Leaks 1 Kill the conditioner tank with oil 2 Restore power to the Envoy 3 From the Operators screen turn ON the Temperature Cycle Override Start Lane Pattern WE a Hous Current Temperature Cycle Overide 4 Lift the machine to transport position and run the Temperature Cycle until the oil pressure gauge on the accumulator rail reads 30 psi or higher Turn OFF the Temperature Cycle Override This will purge the air from the pre pump filter 5 Lower the machine to the operating position and turn ON the Temperature Cycle Override to run the Temperature Cycle until the oil pressure gauge on the accumulator rail reads 30 psi or higher Turn OFF the Temperature Cycle Override This will purge the air from the accumulator rail assembly 6 Inspect the filter for leaking If there are leaks present between the filter and the housing rotate the spin on filter one additional quarter turn clockwise using the Strap Filter Wrench Replacing Cleaning the Conditioner Screen Filters Refer to Figure 6 17 Tools needed Spare container 3 8 open ended wrench or socket Parts needed Conditioner filter screen only 40 mesh part number 11 655024 004 or complete filter assembly with fittings part number 14 100321 000 To replace the conditioner screen 1 Place machine in operating position with cover open 2 Disconnect the cables attached to the Conditioner Pump
208. uffer Lift Motor Ls B D37 Dispersion Roller Motor ec D39 Squeegee Lift Motor i 5 ER R12 LO D40 12vdc Power to Motor Controller PCB 250Vac 4 0A SB 3 D42 Conditioner Oil Heater HS1 4 D44 Battey Charger Solenoid D49 Duster Cloth Motor 8 Q 9 cmo D57 Traction Drive Motor D28 R pu D58 Duster Cloth Motor up Reverse la D64 Beeper E D68 Cleaner Pump 8 D70 Traction Drive Motor Reverse el D75 Buffer Drive Motor J8 en E pss KDa KDa Koss Kose Kosi Kpz3 KCE LCE KE CE Kb29le DISPERSION MOTOR VACUUM MOTOR Z e Re D u a E e CES E CHARGER SQUEEGE BUFF UP D CHARGER KD42 OIL HEATER BUFFER E Ce CE CLEANER PUMP TRACTION MOTOR CF Hab BEE EE Ck CE D70 REVERSE H ER EK E Kbzz SPARE2 TO KBCC P1 O jn N DUSTER DIR DUSTER E U9 RAT L E L EL EL E 250Vac 2 0A SB Q2 Q19 IT TO KBCC P3 KipesE CE HS 24 5 Lo F co o Y O dozet CS BRAKE No BUFF BRUSH MOT SPARE1 CR SE 250Vac 4 0A SB 250Vac 6 3A SB HS3 HS4 Q24 L EKbs3b Lb OIL PUMP SPARE4 Fuse Locations amp Specifications and Output LED Locations Envoy Operation amp Service Manual 221 DISPERSION ROLLER MOTOR DRIVE MOTOR ELECTRICAL ENCLOSURE RACEWAY INSIDE U CHANNEL
209. umber of lanes they will perform Motors are monitored in the number of hours they are used After you replace a part you must reset the counter for that part to start the counter for the new part the duster cloth counter will reset automatically if the duster cloth is changed during a running session via the change duster cloth button in the Operator s Screen A list of the counter values is shown in section 7 L Figure 5 25 Maintenance Counters Envoy Operation amp Service Manual Section 5 Using the GUI 83 Viewing and Resetting Counters 1 Go to the Maintenance menu Refer to Figure 5 25 2 Select Counters and press OK 3 Use the up down arrows to navigate to the counter to be reset and press OK 4 The counter will reset the number of lanes to 0 on the item you select 5 Press exit to save changes and return to the previous screen D NOTE Changes will not be saved until screen is exited Be sure that you select the correct counter before pressing reset D NOTE You can t reset the counter for Total Lanes Run Maintenance Diagnostics This menu allows you to operate the pumps and motors and test the operation of sensors and switches Diagnostics is an invaluable function for troubleshooting machine problems Refer to Section 6 0 Troubleshooting for more information Refer to Figure 5 26 7 7 H Counters Cleaning Conditioning E nd Configuration Figure
210. ure Cycle Scheduler Temperature Cycle Scheduler The scheduler for the temperature cycle will allow you to automatically turn the conditioner heat cycle ON and OFF at specific times each day of the week This will allow for the conditioner to be at a consistent temperature when applied to the lane surface Since this feature adds to the power consumption of the machine it is recommended that you schedule these cycle times to be ON prior to conditioning the lanes while the battery charger is still connected This will use the batter charger power to heat the conditioner During the conditioning cycle on the lanes the running of the conditioner pump is sufficient to maintain the conditioner temperature without using the heater feature HH NOTE A caution will appear on the GUI near the Temperature Cycle Box if you continue to leave the Temperature Cycle ON while conditioning the lanes 1 Goto the System menu 2 Select Temperature Cycle Schedule and press OK 3 Use the left right arrows to navigate to Temperature Cycle Schedule 4 Use the up down arrows to select between On and Off Envoy Operation amp Service Manual Section 5 Using the GUI 19 5 Use the left right arrows to select the time periods and set the schedule 6 Press Exit to save and return to the System Settings screen 7 Press Exit to save and return to the previous screen NOTE The conditioner Temperature Cycle can be run while
211. urity Start from foul line a in jueegee Wipe Delay 0 1 Set End Of Lane speed adjustment ES d calculations 24 5 Volts se Number Exit z May 03 2012 16 53 00 E3 System Controls Figure 5 20 System Settings Changing the Date and Time 1 Go to the System menu 2 Select Settings amp press OK 3 Use left right arrows to navigate to Clock 4 Use up down arrows to change month date time 5 Press exit to save and return to the previous screen 74 Section 5 Using the GUI Envoy Operation amp Service Manual Changing the Date Format 1 Go to the System menu 2 Select Settings amp press OK 3 Use left right arrows to navigate to Date Format 4 Use up down arrows to select the format you prefer 5 Press exit to save and return to the previous screen Changing the Language 1 Goto the System menu 2 Select Settings and press OK 3 Use the left right arrows to navigate to Language 4 Usethe up down arrows to select from the list of languages 5 Press exit to change the language and return to the previous screen Changing the Units of Measure Imperial vs Metric NOTE You can change from Imperial to Metric units of measure If you do so all units of distance and temperature that appear on the GUI will be converted to the new standard Go to the System menu Select Settings and press OK Use the left right arrows to naviga
212. use serious injury or death to the operator Use of alternate batteries power supplies or chargers will void the machine warranty Charging the AGM Battery The charger will initially provide a constant current of 20 amps in the Charging mode as the battery voltage steadily increases near 29 volts Then the charger automatically switches to the Conditioning mode where it holds the constant voltage near 29 volts for the proper time as the charging current steadily decreases The charger then switches to the Ready mode and the voltage drops to the 27 volt float level The charger may remain in the Conditioning mode for up to 6 hours depending on the depth of the previous discharge The Envoy electronics will continue to draw 1 amp when inactive to power the electronic enclosure and GUI while the systems are monitoring the charging The batteries are 95 charged if the charger amperage display is 2 3 amps even if the charger is still in the Conditioning mode You may turn the charger power off and disconnect the DC output cable from the Envoy if you occasionally need to run the machine before the charger switches to the Ready mode 32 Section 3 Envoy Power System Envoy Operation amp Service Manual Charging the Lithium Battery The charger will initially provide a constant current of 20 amps in the Charging mode as the battery voltage steadily increases near 29 9 volts Then the charger automatically switches to the Conditioning mode where it hol
213. vacuum motor assembly mounting bracket is positioned in the slots to provide even pressure between the vacuum housing and the waste recovery tank The Conditioning System Depressurizing the Conditioning System Tools needed None 1 Enter the Conditioning sub menu in Diagnostics 2 Navigate using the left right arrows to the Vent valve and press OK 3 Immediately navigate to the Pressure relief valve and press OK D NOTE Each valve function will run for 20 seconds It may be necessary to repeat steps 2 and 3 for a second time to fully depressurize the system so the pressure sensor reads 0 130 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Draining the Conditioner Supply Tank Tools needed None Refer to Figure 6 17 Figure 6 17 Replacing Level Sensor in Supply Tank 1 CONDITIONER LEVEL FLOAT SENSOR 5 CONDITIONER SCREEN FILTER 9 CONDITIONER PRESSURE SENSOR 2 CONDITIONER SPIN ON FILTER 6 CONDITIONER TEMPERATURE 10 ACCUMULATOR 3 DISCONNECT TO USE DRAIN TUBE SENSOR 4 CONDITIONER PRESSURE CONTROL 7 ACCUMULATOR RAIL VALVE 8 CONDITIONER PRESSURE GAUGE Parts needed Drain tubing found in the spare parts kit spare container 1 Place the machine in the operator position and supply power 2 Verify that there is no pressure within the conditioning system by viewing the sensor reading in the Sensor sub menu in the Maintenance diagnostics me
214. vers and GUI eene 217 Envoy Operation amp Service Manual 5 Section 1 SAFETY NOTES amp WARNINGS Throughout this publication Warnings and Cautions accompanied by one of the International HAZARD Symbols are used to alert the mechanic to special instructions concerning a particular service or operation that may be hazardous if performed incorrectly or carelessly They are defined below OBSERVE AND READ THEM CAREFULLY These Safety Alerts alone cannot eliminate the hazards that they signal Strict compliance to these special instructions when performing the service plus training and Common Sense operation are major accident prevention measures D NOTE or IMPORTANT Will designate significant informational notes N WARNING Will designate a mechanical or nonelectrical alert which could potentially cause personal injury or death AN WARNING Will designate electrical alerts which could potentially cause personal injury or death N CAUTION Will designate an alert which could potentially cause product damage A Will designate grounding alerts SAFETY NOTICE TO USERS OF THIS MANUAL This manual has been written and published by the Service Department of Brunswick Bowling and Billiards to aid the reader when servicing or installing the products described It is assumed that these personnel are familiar with and have been trained in the servicing or installation procedures of these pro
215. ves and pumps of the cleaning system review the list on the lower half of the screen You can turn each device off or on for a limited period of time for diagnostics or maintenance purposes 86 Section 5 Using the GUI Envoy Operation amp Service Manual Conditioning This menu lets you view the current status of all sensors or switches and view or test all motors in the conditioning system Refer to Figure 5 29 Diagnostics Conditioning Buffer Brush Doun Oil Tank Low Oil Temp 33 Oil Press 12 Um s Toggle Butter up down IT Move Left Move Right Move Up Move Down Figure 5 29 Diagnostics Conditioning To view a conditioning system sensor position or test a motor function 1 Go to the Maintenance menu 2 Select Diagnostics and press OK 3 Use the up down arrows to navigate to Conditioning and press OK 4 To check sensors review the list of sensors on the upper half of the screen If a sensor is active or on it will be highlighted in color 5 To test the motors valves and pumps of the conditioning system review the list on the lower half of the screen You can turn each device off or on for a limited period of time for diagnostics or maintenance purposes Envoy Operation amp Service Manual Section 5 Using the GUI 87 Drive This menu lets you view the readings of the distance encoder labeled Distance and test the drive mechanism in forward and reverse Refer to
216. vice Envoy Operation amp Service Manual 5 Turn the pressure control valve knob on the cleaner manifold assembly clockwise to increase the system pressure 6 Turn the pressure control valve knob on the cleaner manifold assembly counter clockwise to decrease the system pressure 7 Secure the pressure valve setting knob by tightening the top set screw Replacing the Vacuum Seal Tools needed single edge razor blade Parts needed New Vacuum Seal Part Number 14 100487 000 included with spare parts package Isopropyl Alcohol Part number 61 869255 000 Refer to Figure 6 16 Figure 6 16 Replacing the Vacuum Seal 1 VACUUM SEAL 2 VACUUM HOUSING 1 Place the machine in transport position with the power disconnected and the cover off 2 Remove waste recovery tank 3 Remove the old seal and carefully clean residue with isopropyl alcohol from vacuum housing Envoy Operation amp Service Manual Section 6 Maintenance amp Service 129 4 Remove self adhesive backing from new seal 5 Attach new seal to vacuum motor housing centering the seal over the hole in housing and aligning the flat edge of the seal with the top of the machine 6 Inspect the 14 100378 000 Absorbent Foam Vacuum exhaust deflector felt and 14 100104 000 14 100105 000 and 14 100106 000 vacuum exhaust deflector felt and replace as needed with 14 860222 000 adhesive 7 Replace waste recovery tank D NOTE Make sure that the
217. vice Manual Section 2 Getting to Know the Envoy 21 The Traction Drive System The traction drive system moves the machine forward and in reverse as it cleans and conditions Sensors detect the machine s travel and position on the lane and send signals to the controller which activates and deactivates other operations based on the machine s position on the lane 1 The traction drive motor turns a chain which rotates the traction wheel drive shaft The traction drive wheels contact the lane surface and as the traction wheel drive shaft turns the machine begins to move down the lane towards the pin deck Refer to Figure 2 8 2 The rear shaft turns as the machine begins to move down the lane The distance encoder starts counting the distance on the forward and reverse travel 3 When the end of lane sensor travels past the end of the pin deck the machine travels an additional 1 2 feet so the cleaning system can clear the pin deck and then the controller turns off the motor 4 The traction drive motor turns on and the machine returns to the foul line at the same rate of speed as it moved in forward travel 5 As the machine nears the foul line the controller turns off the traction drive motor and it stops at the foul line 6 Once the machine stops at the foul line the GUI displays the number of the next lane to be maintained Figure 2 8 Traction Drive System 1 TRACTION WHEEL DRIVE SHAFT 4 TRACTION DRIVE MOTOR 7 DI
218. voltage before measuring the time to run a lane from pressing the start button to the machine stopping at the foul line The measured time should fall into the following ranges 62 72 seconds in Quick Clean 70 80 seconds in Heavy Clean 78 88 seconds in Max Clean 76 Section 5 Using the GUI Envoy Operation amp Service Manual The default value is 24 0 volts Each 0 5 volt adjustment increase will speed up the Envoy by 1 5 seconds per lane run and each 0 5 volt adjustment decrease will slow down the Envoy by 1 5 seconds The maximum adjustment value is 27 0 volts and the minimum value is 21 0 volts Use the following steps if your measured your time to run each lane falls outside of the expected ranges 1 Go to the System menu 2 Select Settings and press OK 3 Use the left right arrows to navigate to Base Voltage for Speed Calculation 4 Usethe up down arrows to increase or decrease Base Voltage resulting in an increase or decrease of ALL speeds 5 Press exit to save and return to the previous screen End Of Lane Speed Adjustment The End of Lane Speed Adjustment affects only the last 12 of travel in the pin deck The best indication of any needed change in this adjustment is if the Envoy ever stalls before it reaches the end of the lane too slow or if it runs off the end of the pin deck too fast Because the pinsetter blocks the view it can be difficult to determine why the machine has stopped in the pin
219. with the 3 16 Allen wrench Connect the cable assembly to the buffer lifting motor assembly Replace the conditioner tank with the two screws and tighten with the 3 8 wrench Connect the tubing to the tank and level float sensor to the cable harness Lithium Battery Install the battery into the tray with battery cable closest to the electronic enclosure AGM Battery Replace both batteries into the tray with the battery cable closest to the electronic enclosure and connect the fusible link and battery cable using the 10mm socket and drive Replace the battery clamps with the four screws and fasten with the 1 8 Allen wrench Replace the left hand top cover with the six screws and tighten with the 2 Phillips screwdriver Connect the gas spring no tools needed Connect the battery cable and power type jumper to the electronic enclosure and turn on the main power switch on the left hand side cover Envoy Operation amp Service Manual Section 6 Maintenance amp Service 145 Lubricating the Buffer Brush Bearings Refer to Figure 6 25 1 Attach grease gun to the grease fitting located on the wall mounted buffer bearing 2 Squeeze gun twice 3 Repeat for the opposite side Lubricating the Buffer Brush Lifting Assembly Refer to Figure 6 25 1 Apply one drop of oil to the bearings in the buffer brush lifting linkages on 7 and 10 pin sides 146 Section 6 Maintenance amp Service Envoy Operation amp Service Manual Rep
220. write the BTS data to the flash memory 1 The desired lane conditioning pattern did not download correctly to the lane machine 1 Machine is unplugged the power switch on the enclosure is off or the emergency stop switch has been depressed 2 Defective machine control pcb 1 The pressure for the cleaner is set below 15 psi 2 Dirty bowl filter in the cleaner system 3 Tubing not pressed into the fittings com pletely or not trimmed at a 90 degree angle allowing air into the system 1 There is a communication problem with the controller pcb 2 The operator did not respond to a ma chine command within the allowable time frame Charger is exceeding the set maximum voltage for the battery type Envoy Operation amp Service Manual 1 Exit the screen and try again 1 Download the pattern again 2 Contact the BTS or your Brunswick installer for the lane machine 1 Turn off the power restore the power and try running again 1 Turn off the power restore the power and download the pattern again 1 Check that the power cord is plugged into a working outlet and that all power switches are turned on 2 Contact the BTS or your Brunswick installer of the lane machine 1 Follow the adjustment Cleaner Pinch Valve Adjustment 2 Remove bowl filter inspect clean or replace as required Note debris accumulates on the inside of this screen filter and may not be view able from the outside 3
221. xchanged with the 10 patterns in the Active GUI Memory The Save Pattern Data option can be used to copy the 10 patterns in Active GUI Memory into one of the 5 GUI Back Up Files The date and time that the 10 patterns were saved in the GUI Back Up Files will be used as the file name The Restore Pattern Data option can be used to move the 10 patterns from any of the 5 GUI Back Up Files back to the Active GUI Memory The Restore Default Data option can always be used to move the 10 original patterns at the time of the machine installation back into the Active GUI Memory This will be explained in more detail in the Pattern Data section of this manual USB Drive Files There are five files in the USB Drive Memory each containing 10 patterns that can be exchanged with the 10 patterns in the Active GUI Memory To start this process the USB flash drive should be inserted into the GUI USB port The export option can be used to copy the 10 patterns in Active GUI Memory into one of the five USB Drive Files The date and time that the 10 patterns in Active GUI Memory into one of the 5 USB Drive Files The date and time that the 10 patters were saved in the USB Drive Files will be used as the file name The import option can be used to more the 10 patterns from any of the five USB Drive Files back to the Active GUI Memory This will be explained in the Importing Exporting section of this manual Pattern Manager and Editor Software This is pc software th
222. your lane surface Lengthwise taper The lengthwise distribution of the conditioner pattern influences the quality of ball reaction The greater the taper from the beginning to the end of the pattern results in more smooth and predictable ball reaction The lengthwise ratio usually ranges from 3 1 to 5 1 and is measured by the units of oil in the front heads of the pattern divided by the units of oil measured at the end of the pattern i e 75 unit and 15 units equals a 5 1 ratio The proper taper will help store the ball energy making the pins come alive and improving the strike percentage Refer to Figure 8 1 Figure 8 1 Lengthwise Taper Envoy Operation amp Service Manual Section 8 Pattern Design Theory 201 3 Crosswise shape The crosswise shape of the pattern influences the scoring difficulty level It is measured by the amount conditioner on the center boards divided by the amount on the outside boards Ratios can range from 5 1 to 10 1 for recreational league patterns and 3 1 or less for sport patterns The higher the ratio the higher the scores typically are The crosswise shape is based on lane surface and bowler characteristics Refer to Figure 8 2 en De a i a ET Ee E a d p O A E y A PTY di 25 H N a Ey 1 FIA AAA EEE I L L 4 ao ae S KE m mmm oes Ea f Eet pa EH Se

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