Home

Users Guide 5300 Series Printer

1. 7 IV S Serial Number iis Es ee 29 SEVICE n ie oi ee Ee oe 2 Service amp Support 29 Service Guide rraranrnnnnnnnunnuvanenunnnennenuenen VI Set Up Instructions ccceceeceeeeeeeeee 21 SEI en ee VI Setup MODE nn 21 V SPESCINCAUOMS nen 30 Pertech Resources Inc November 2005 T TUE an 20 22 V Trademarks Ee ee ee ee ee Trouble Shooting 27 28 V U USB 2 0 Interface eee eee 8 IV Users Guide VI Biel 10 30 IV V Validation Held makaraang sakin 13 Validation Mode 14 Virtual USB Printer Port 10 W VANG E 4 8 II WED SILC EE Windows Uer 10 IV Ma do id G EE N ER 15 A Y Z 220321A 33 Warranty Warranty Pertech Resources warrants all of its transaction printers against defects in material and workmanship for a period of 24 months from date of shipment by Pertech Resources or the rated maximum number of transactions for the specific product whichever comes first Kiosk printers mechanisms and distributed products carry warranties specific to their application or manufacturers warranty Contact warranty pertechresources com for details on the specific product warranty Pertech Resources does not consider damage caused by replacement ribbons or replacement parts supplied by parties other than Pertech Resources to be a defect in material or workmanship This is a limited warranty limited exclusively to its te
2. 10 to 40 C 10 90 Non Condensing Impact 300 Million Impacts Per Wire 61K hrs 8 Miilion Printed Lines 535K Validations FCC Class B C CSA US Windows XP 2000 Logo Dowload Configuration November 2005 220321A 30 Pertech Resources Inc November 2005 220321A 31 Index A A470 Compatibility Mode 24 V Additional information VI Agency Listings 30 AGCHR ee 15 Available Models VI B Baud Uu 19 22 30 Bi directional Status 13 Bill out length ees RE ee ee 13 C Canned EEN 29 Cash Drawer 7 8 15 30 IV Cash Drawer Commands 8 Caution EE ee ee ee ee ee 29 Character ESE Do 30 Clamp Delay 13 GOde Pages u re 30 Compatibility Modes 25 30 V Configuration amp Diagnostic 17 Configuration Example 22 Configuration Options 17 18 23 V Continuous Mode 14 GF eee 15 Die FON EEE D Diagnostic Code 27 Disclaimer ee ee ee ee Document Guide 6 Drivers ee ee ee ed 10 30 IV E Environmental u 30 Error Code 27 FON COGS EE AN 27 Extended Print Test 21 F FU Mode seede 27 Fault Mode Diagnostics 27 V FN een 16 20 22 30 Flow Control 12 22 De 19 kom Uu 5 26 30 Pertech Res
3. Maintaining The Printer There is no customer maintenance reduired for the 5300 printers However printers gather paper dust and other debris through normal use continued accumulation can eventually lead to printer issues A general preventive main tenance program can help reduce unnecessary failures and downtime Pertech recommends that you occasionally clean lint and paper dust out of the mechanism using low pressure canned air lt is recommended that this be done on a regular basis such as after every Ink Cartridge change Clean the cabinet as needed to remove finger marks and dust Use any household cleaner designed for plastics but test it first on a small unseen area Caution Do not spray or try to clean the print head or the inside of the printer with any kind of cleaner This may damage the print head or the electronics Pertech Resources Inc November 2005 220321A 29 Specifications Dimensions Height Width Length Weight R V Models Ext Power Supply Power Supply Roll Paper Width Diameter Plies Thickness Core ID Form Thickness Total Media Thickness Impact Ribbon Purple Black InkJet Cartridge Interface Baud Rates Input Buffer Cash Drawer Print Speed Paper Feed Printhead Line Pitch Character Sets Code Pages 5 Fonts Graphics Print Line Validation Compatibility Modes User Memory Flash Ram Environmental Noise Operating Storage Expected Life Printhead PCB Mechanism Agency Listings Dri
4. 9600 19 2K 38 4K 57 6K Baud Rate Baud Rate top Bit Options 1 Bit 2 Bit Stop Bits Parity Options None Even Odd Parity Flow Control Options Hardware Software Flow Control Hardware Flow Control Software USB when used Descriptor Model Number Hardware Mechanism Model JRNL VAL Validation Clamp Closed Paper Low Stop Disabled Ink Status Reset Automatic Document Stop 1 75 inches Column Alignment Half Speed X Full Speed X Tallies Printed Lines Dot Count Validation Opens Feed Distance Hours On Flash Updates Cover Opens Diagnostic 0 Configuration Report to follow Configuration Example Configure the RS232 Serial parameters for the printer using the configuration menu Current Param Change to eters Baud Rate 576 9600 Data Bits 8 18 Stop Bits Flow Control Press and hold the Paper Feed Button and then press the Power Switch to turn the printer on Release the Paper Feed Button after 4 seconds for the configu ration report to begin printing At the end of the configuration report the printer will prompt Press Paper Feed to Change Configuration Press the Paper Feed Button The Setup instructions will print and prompt to PRESS THE PAPER FEED BUTTON NOW TO REJECT THE CURRENT CONFIGURATION AND CONTINUE WITH THE PRINTER SET UP Press the Paper Feed Button The First Menu Item will appear Printer Control Language Wait 5 se
5. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Information to the User This equipment must be installed and used in strict accordance with the manufacturer s instructions However there is no guarantee that interference of radio communications will not occur in a particular commercial installation If this equipment does cause interference which can be determined by turning the equipment off and on the user is encouraged to contact Pertech immediately Pertech is not responsible for any radio of television interference caused by unauthorized modification of this equipment or the substitution of attachment or connection cables and equipment other than those specified by Pertech The correction of interferences caused by such unauthorized modification substitution or attachment will be the responsibility of the user Industry Canada This Class B digital apparatus complies with Industry Canada Standard ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 d Industrie Canada Pertech Resources Inc November 2005 220321A II Important Information to the User In order to ensure complia
6. rrannnnnnnnnnnnnnnnnnnnnnennnennnnnnnnnnnnnnnnennne 17 Configuration Utility PO ass asse eo Ge NE GE EG 17 Printer Control kang nee AA einen 18 FN 19 Ro 292 NIE o E 19 Bn er 19 LEE 16 E 19 EE ZU HEI E ZU Configuration Report amp Setup Mode nen ee ee 21 Printer Configuration Options ana 23 Options for ACL Compatibility Mode 23 Options for A470 Compatibility Mode QX Xa 24 Options for Mode 1 2 3 4 amp 5 D0214 ZC2979 ZC5979 ZC1939 amp ER SERE AA 25 Compatibility ele E 25 LED Mode N le ie io AE N ea ee 26 Trouble Shooting Printer Problems 7 2 EE Re RR EE ER RE ER ee Rea Ee 27 LED Error Fault Mode Diagnostics u une 27 Trouble Shooting General Issues 000 onen onnnn nennen 28 Service amp NNN 29 Maintaining Ria ln 29 SPECT 30 Je gt POE EE EN N OR EEN 32 de Te SEE NE ET EN E Ee 33 Pertech Resources Inc November 2005 220321A Preface This manual has been written to help you Install and Operate your Pertech 5300 Series Printer Feel free to contact us if you need further assistance after reading this manual Please see the Troubleshooting Printer Problems section of this manual and determine the complete part number of your printer prior to calling Pertech provides technical support Monday through Friday from 8 00 AM to 5 00 PM MST at 307 856 4821 Every effort has been made to insure the information in this manual is complete and accurate Feel free t
7. America Power cords which meet the country of installation s certification and application requirements must be used Use of a power cord other than described here may result in a violation of safety certifications which are in force in the country of use Pertech Resources Inc November 2005 220321A III Contents PETE Lin VI About The Printer 2 2202200 2000200 000000n0nnnn ann nnun nun ann nun nun nun nun nun nun nun nun nun une 1 FEST ea 1 Gy 9j ol 910 LOCION ME 1 Unpacking the Printer EE 1 Ordering Paper and Supplies 220 nnnnnennnennnnnnnenennnenenenn 2 Operating Ne PIN He 3 vn Ne OR 3 Pee 3 Cartridge Installation amp Hepl cement Aa 4 Validation and Document Guides nrnnnrnnennnvnnnnnnennnnnnnnnnnnnnnnnunnnnnnnnnnnnnnennnnnnnunnne 5 Validation Print Eie NG 5 Document Guide Installation EE 6 Cables and ConnectiOnS raxrnnnrnnunnnennnnnnnnnnnnnnnnnunnnnnnnnnnunnnunnnnnnnnnnnnnnunnnennnennne 7 CNN 7 KO SANE T RS 232 Interface Connection eet EER ER Ee Ee ee T USB 2 0 Interface re 8 SAN Ee 8 POWER NNN 9 Drivers amp Utilities N RE nnne 10 F L 10 Driver Installation aronnrnnnrnnrnnrnarnanrnnrnannannnnnnnnnannnnnnnnnannnennnnnnne 10 Print Driver 12 Printer Configurator iss sa eei niari 13 Printing Preferences irre 14 Printer NE ee en 14 OOO NN IN 16 Pertech Resources Inc November 2005 220321A Configuration amp Diagnostic Print Tests
8. Ink Low Form In and Power On conditions Status Left LED Right LED Power On Off Green Insert form Blink Green Current Status Form is in Green Current Status Error Off Red Ink Low Current Status Blink Amber Ink Cartridge Out Current Status Amber Paper Out Blink Red Current Status Cover Open Current status Blink Green Power On Insert form KITEE Form is in Br Ink Low 8 we Ink Cartridge Out Der Paper Out EN Cover Open Pertech Resources Inc November 2005 220321A Trouble Shooting Printer Problems LED Error Fault Mode Diagnostics The printer will enter a Fault Mode and will not operate when certain failure conditions are encountered Confirmation of this condition can be accomplished by the host on the DTR pin 8 or status with an RS 232 interface A Printer in fault mode will not feed paper when the paper advance button on the top cover is depressed nor will it execute commands other than immediate commands that are executed even when the printer is in a fault condi tion Immediate commands are high level commands that are typically executed prior to low level commands that are stored in the input buffer They are received and processed regardless of the printer s fault state or communica tions interface busy status ACL Control Language Immediate Commands See 5300 Programing Manuals for details on these and other Compatibility Mode available commands Immediate status transmission DLE EOT 10 04 Immedia
9. paper is out There are two options for the INK STATUS RESET set ting 1 Automatic Default Setting Allows for the user to automatically reset the ink cartridge Dot Count Tally LOW INK LED and Command Status Notification for a new cartridge The cover must be opened and closed an additional time after the old Ink Cartridge is removed and before a new Cartridge is installed for the Status to clear 2 Manual LOW INK LED Status Notification will occur when the Dot Count exceeds it preset limit for the car tridge The Dot Count Tally must be reset via Configura tion Menu to clear LOW INK LED Status Available Fixed Document stop settings are 1 75 1 63 and 1 46 these are available in the one button configura tion mode The Configuration Utility allows the Document Stop settings to be incrementally set between the 17 and 1 75 The validation print field width is 2 5 up to 14 lines of print 1 75 setting with Validation Lines Per inch set at 8 LPI Print Zone lt 2 Inches for 6 Check gt Print field is 2 5 Wide Center Justify 3 25 Inches Column Alignment is set at the factory and should not be adjusted 220321A 19 en ea Tmi mm Taas er Tamaan N kend mm magma mad damn Memory When the printer is set into the ACL Mode control lan guage memory is user define able The configuration utility allows the user to adjust the memory allocated for Logos Fonts Macros an
10. pitch and column capabilities Inkjet Font Pitch Columns Char Inch Char Line Standard 16 40 Compressed 22 8 57 Expanded 13 2 33 The A470 control language has the following font capabili ties 33 36 40 44 50 57 66 Characters Per Line RS232 Interface Baud Rate Data Bits Stop Bit Parity and Flow control settings are selectable through the configuration menu Flow control is designated as Hardware DTR DSR or RTS CTS depending on the printer control language be ing used Software flow control is Xon Xoff ULE Tiimi me Pertech Resources Inc November 2005 USB Interface Change the USB option to Serial Number for the USB driver to assign serial numbers for each printer that is installed The Model number default selection allows for a 5300 printer to be removed and a new 5300 printer to be installed without the Operating System detecting and installing a new driver Hardware The Mechanism Model identifies the printers current model setting this parameter can only be adjusted with the use of command codes This parameter is set at the factory and should not require change The option for Validation Clamp default to be changed to the Open position is only available in the A470 mode control language The time allowed for the user to insert a form is selectable up to 15 minutes The Paper Low Stop can be set to enable or disable enable will notify the user via the led indicator when the
11. same line this should be avioded if pos sible Printing TT and generic printer fonts on the same line will slow down the print speed as the print head has to sweep twice and it will increase the print job time Note that there are two point sizes for each font 9 and 18 Most applications require that these be specifically set to either 9 or 18 If not then the application will se lect a true type font instead These resident fonts are Wide 8 CPI Wide 10 CPI Normal 10 CPI Normal 12 3 CPI Normal 14 5 CPI Normal 16 CPI Normal 20 CPI Bold Italic and Underline versions are all available In verse printing causes these fonts to be printed all black Control Font The Control Font is the means by which the printer s extra features can be controlled On a standard printer there is no such thing as a Cash Drawer controller so the Windows operating system was designed without a means of such control The way around this problem is to use the Control Font that appears in the list as a generic printer font These are the only characters that are used B Fire cash drawer B 1 Select stored logo 1 3 Select stored logo 3 5 Select stored logo 5 7 Select stored logo 7 9 Select stored logo 9 A Fire cash drawer A C Clean Print Nozzles 2 Select stored logo 2 4 Select stored logo 4 6 Select stored logo 6 8 Select stored logo 8 Note that only the capital letters in this font do anything and while the character
12. the Validation Roller The Document Guide is installed by attaching it to the Validation Roller The guide is installed vertically with the bot tom of the guide clipped into the Valida tion Roller in the rollers notch on the right side The tapered tab end of the guide needs to be toward the top of the printer Align the bottom two extensions of the Document guide so that they are left of the MLV Roller Gear Make sure an inserted form will not catch on the guide When the Document Guide is attached the Print is Left Justified to the 2 Print Zone on the back of a 2 3 4 X 6 standard check The print field will be Note The Print Field is 2 5 wide Left Justifi 1 4 left of a standard cation can overlap into the 1 right zone 2 3 4 X 6 for m when inserted vertically and aligning with the docu Print Zone ment guide 3 Inches lt 2 Inches for 6 Check gt 1 Inch 1 75 Document Stop Print field is 2 5 Wide gt 3 Inches 1 75 Document Stop Print field is 2 5 Wide gt 1 Inch k 2 75 Inches Pertech Resources Inc November 2005 220321A Cables and Connections Comunications The 5300 comes with two communication interfaces RS 232 Serial and USB Additionally the printer has a cash drawer port and a three pin mini din power coupling The RS 232 interface connector is a DBYM connector and requires a Null Modem Serial cable for standard PC to printer connections The USB Inte
13. to the Windows print job Since the 5300 printer driver is designed for printers configured for the ACL command language please refer to the 5300 Printer Series ACL Programming Manual for a list and description of commands that are available gt FAS Proper That r DN Geen Shing Pop heated Teman best Cang Pander Catan Baar Dit Mamre aar DI Page RO Er ci Paga B Er Command Eh ach Tat aa by ke hen 9nd greeter than ambo For cang ESC oy TG hex woud be entered sr 18 Tamaan Abel Peron fom Sort rel bet zeng KG Han footer ae efor Diei oe ee Hee 220321A 14 Commands can be entered in ASCII text or Hexadecimal format To enter in hex bracket the hex code with lt gt symbols If spaces are added between characters the printer driver will automatically convert them to lt 20 gt or 20h which is equivalent to ASCII space character when OK or Apply is clicked Note that some commands will affect page length and may make the WYSIWYG What You See Is What You Get system no longer an accurate representation of the printed page Start of Document This command will be sent at the start of each print job after the printer driver transmits its own print job setup commands to the printer Start of Page This command will be sent at the start of each page break in a document End of Page This command will be sent at the end of each page break in a document End of Document This command
14. when the system is on When Using the USB interface the Win dows Operating System will automatically install the USB port driver Pertech has available printer drivers at www pertechresources com Warning When Hot Swapping USB cable make sure that cable is installed into the correct con nectors or damage to the printer could result Cash Drawer 1 Printer should be off when connecting the cash drawer 2 Connect the cable to the cash drawer and the printer Pin Signal Name Signal Source Description 123456 1 Ground Ground 2 Cash Drawer drive 1 Printer Drive for Cash Drawer 1 3 Cash Drawer Sense Cash Drawer Cash Drawer Switch 4 Cash Drawer 24V Printer Drawer supply side 5 Cash Drawer drive 2 Printer Drive for Cash Drawer 2 6 COM Cash Drawer Cash Sense Return Gnd A470 Cash Drawer Commande ASCII HEX Decimal Default 75ms Pulse Cash Drawer A ESC BEL 1B 07 27 7 Cash Drawer B ESC BS 1B 08 2 8 ACL Cash Drawer Commands ASCII HEX Decimal Pap nera er Immediate peripheral pulse DLE DC4 10 14 16 20 s m n Mm Peripheral On Time n Peripheral Off Time Immediately generates a pulse of m x 2 msec followed by an off time of n x 2 msec on the peripheral output If s 00 the first peripheral on pin 2 is activated and if s 01 the second peripheral on pin 1 is activated Off Time should be set so that it is greater than or equal to On Time Warning use of incompatible cables can damage the printer and will void the w
15. 32 port and clicking on Update Printer or Print Windows 2000 or XP displays a message that says the port is not available but no other applications are running Verify that a printer driver is not using the same COM port Open control panel printers or printers and faxes in Windows and select the properties right click on the printer icon for each installed printer Select the ports tab If the current checked port for any installed printer matches the COM port that is being used with the configuration util ity you will need to select another port for the printer driver This only needs to be done while the configuration utility is being used After the printer is configured set the printer driver port back to the correct COM port D Utility does not communicate with USB connected printer If using Windows 98 SR2 you may need to contact Pertech Resources for Microsoft s USBPRINT SYS driver Win dows ME 2000 and XP already include this driver If you have a Printer Driver for Windows 2000 XP installed using a virtual USB printer port you may have to tempo rarily re assign the Printer Driver to a File port before using the configuration utility Go to Printers and Faxes right click on the printer select Properties select the Ports tab make a note of which USB port is checked then check the File port After using the configuration utility remember to switch the port back to the USB p
16. 5300 Series Printer Users Guide Ba Pertec GA Disclaimer Information in this document is subject to change without notice Consult your Pertech sales representative for information that is applicable and current Pertech reserves the right to improve products as new technology components software and firmware become available No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose with out the express written permission of Pertech Copyright Copyright 2005 by Pertech Resources Inc Riverton Wyoming USA All rights reserved Printed in USA Confidential Unpublished Property of Pertech Resources Inc Trademarks PERTECH is a registered trademark of PERTECH RESOURCES INC Other trademarks and registered trademarks are the property of their respective holders Web site http www pertechresources com Federal Communications Commission FCC Radio Frequency Interference Statement Warning Changes or modifications to this unit not expressiy approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment
17. 537X Impact Specific Directions 4 Remove the cartridge from its protective plastic bag 5 Angle the exposed ribbon end over the print head carriage In front of the two ribbon guides 6 Lightly push the ribbon case down until it is engaged into the ribbon advance gear on the right side and the ribbon cartridge is flush in the ribbon carrier NOTE It may be necessary to turn the ribbon advance knob clock wise during Installation to engage the ribbon advance gear Ribbon Advance Knob Pertech Resources Inc November 2005 220321A Validation and Document Guides Validation Print Fields The 5300 series printer has 2 5 inch wide printfield The validation print field height is adjustable from 17 to 1 75 u Bere inches This can be done via the configuration utility or the one button setup An inserted form can be manually aligned or a optional document guide can be attached to provide a ra Dot column 1 Dot Column 400 1 75 Document Stop fixed right side stop for the inserted form The drawings be ge low indicate the typical print positions for a 2 3 4 X 6 form The highlighted area is the printfield width and Maximum lu height Note The one button set up only has three selectable docu m Loree eee a ment stop settings Using the Configuration Utility the docu EN ment stop can be adjusted to any desired printfield height within the parameters specified above See Configuration and Diagnostics sec
18. Ink or ribbon Car tridge and to insert a form The maximum distance from the printer to the host and the power supply is 20 feet RS 232 serial interface Features and Options Automatic paper loading Serial and USB Standard interfaces One button configuration Validation Receipt and Validation Only Models Impact Ink Jet conversion capability 535X Packing Shown Pertech Resources Inc November 2005 220321A Ordering Paper and Supplies The following section lists the paper and supplies available for order In addition to paper and ribbons parts service and repair may be obtained by calling 1 800 800 6614 Paper Call 1 800 800 6614 Paper Part Number Ink Jet 5351 Hee 103292057 Impact 5371 ONG Pu 103292062 RE Cg EE E OE EE 103292061 Cartridge s Call 1 800 800 6614 Description Part Number Ink Jet 535X Black 108541001 Impact 537X BICK EE 100629011 slee 100629012 Cables Call 1 800 800 6614 Description Part Number 5300 Printer R5232 Serial e TE 106356010 5300 Printer Certified USB Cable U 1 11 0 ee ee ee ee ee ee ee ee 106356011 Documentation Call 1 300 800 6614 or downloadable at www pertechresources com Title Part Number 5300 Printer Setup Guide eege 220322 5300 Printer Users Guide 220321 5300 Printer Service Manual au end 220223 Parts Information Manual IM 220324 Pertech Resources Inc November 2005 220321A 2 Operating the Printe
19. arranty When purchasing a cash drawer for this product please make sure the vendor is aware of the product specifications When replacing an A470 model printer the cash drawer cable must be changed Cash Drawer Cable Cash Drawer Y Cable Cash Drawer Cash Drawers Printer Printer Single Cash Drawer Configuration Dual Cash Drawer Configuration Requires Y Cash Drawer Cable Adapter See your cash drawer manufacture for the correct cable Pertech Resources Inc November 2005 220321A 8 Power Supply To avoid damage to the printer connect the Power Supply last 1 Make sure the printer power switch is off 2 Plug the Power Supply Cable into the printer The power supply cable connector has a locking mechanism to ensure that the cable stays fastened to the printer When removing the cable release the locking mechanism by pulling the mechanism away from the printer 3 Plug the Power Supply Cable into a grounded outlet 4 Turn the power switch on The Power LED on the front of the Printer will illuminate to green Connector Cable Locking Mechanism Ink Jet 535X Power Supply INPUT Input Voltage 90Vac To 255Vac Input Current Input Frequency OUTPUT Output Voltage Output Current Rated Output Power Load Regulation Line Regulation Ripple Voltage Inrush Current Efficiency PROTECTION Over voltage Short Circuit APPROVALS Safety Marks EMI PHYSICAL AC Plug DC Cord Length DC Plug Pertech R
20. can choose to enter B If you don t want to change an option wait for five an Extended Print Test After seconds and the next option will print this test or Ignoring this C After completing the Configuration Mode the option will return the printer printer prints the new configuration settings and to normal operation after 10 stores them in non volatile memory seconds Note Exiting setup early by turning the printer off will erase any changes made to the configuration 4 Extended Print Test Checks the You must complete the setup for changes to take printers vertical line alignment effect character fonts and pitches Pertech Resources Inc November 2005 220321A 21 Pertech Resources Inc Press paper feed to change configuration SET UP INSTRUCTIONS PRESSING THE PAPER FEED BUTTON WHILE THE GREEN LIGHT IS FLASHING WILL REJECT THE LAST PRINTED PARAMETER IF THE BUTTON IS NOT PRESSED WITHIN 5 SECONDS THE PARAM ETER WILL BE ACCEPTED AND THE NEXT SET UP OPTION WILL BE LISTED PRESS THE PAPER FEED BUTTON NOW TO REJECT THE CURRENT CONFIGURATION AND CONTINUE WITH THE PRINTER SET UP Printer Control Language L ACL Language Diag Standard Print Auto LF CR CR Font Font ACL Language Font Quality Draft Intl Char Set USA Code Page 437 USA Receipt LPI 6 PLI Validation LPI 6LPI RS232 Serial when used Baud Rate 57 6K Data Bits 8 Bits Stop Bits 1 Parity None Flow Control Hardware Baud Rate Options
21. conds and the next Menu Item will appear Font Wait 5 seconds and the RS232 Serial When Used Menu will ap pear Press the Paper Feed Button The Baud Rate Options will appear Press the Paper Feed Button The currently selected Baud Rate 57 6K will appear Press the feed button until the 9600 parameter appears then wait 5 seconds for the next option The Stop Bits parameter will appear Wait 5 seconds and the next Menu Item will appear Parity Options Wait 5 seconds and the next Menu Item will appear Flow Control Options Press the Paper Feed Button The currently selected Flow Control Option Hardware will appear Press the Paper Feed Button until the Software parameter appears then wait until the printer goes through the rest ofthe menus and prints off the configuration Report Check the New Report with the old to make sure the setting are now correct November 2005 220321A 22 Printer Configuration Options Serial Number Main Firmware Revision CRC Boot Firmware Revision CRC Printer Control Language PCL Diag Mode Auto LF Soft Fault Recover Font Font Font Quality Intl Char set Code Page Receipt LPI Validation LPI RS232 Serial when used Baud Rate Data Bits Stop Bits Parity Flow Control USB when used Descriptor Hardware Validation Clamp Form Insert Wait Paper Low Sensor Ink Status Reset Document Stop Column A
22. d User Data for RAM and Flash memory Pertech Resources Inc November 2005 Tallies Tallies provide information and can be reset with the use of the one button setup Available tallied information includes Printed Lines Character printed before a carriage return Hours On Power on time Flash Updates Number of changes made to the Flash memory for logos or firmware updates Cover Opens Number of time the cover has been opened 220321A 20 Configuration Report amp Setup Mode After the printer is set up you can run two print diagnostic reports tests and enter the configuration menu Below is an example of the configuration report Serial Number Main Firmware 1 Press and hold the Paper Feed Button and then Revision press the Power Switch to turn the printer on and Boot Firmware Revision start the first test CRC i i 3 Printer Control Language Validation printers will perform a Self Test if a form is NG sas ACL Language iag Mode EE Print detected when the power is turned on MUIR NG E Release the Paper Feed Button after 4 seconds for Font Standard the printing to begin Fem USA Code Page 437 USA The 5300 completes a test of RAM a checksum EE N PES test of program memory homing and maintenance EN E of the print head and then prints the configuration Ges Ge H Stop Bits 1 bit settings Parity None Flow Control Hardware 2 To change the configuration
23. d rates 1200 2400 4800 9600 19200 38400 57600 on a choice of COM ports 1 9 Before using the utility to download BMP files the user should verify the host communication settings match the connection to the printer The communication settings used to transmit information to the printer are displayed on the bottom of the form If the settings are incorrect you may click on the Setup menu then select Com munications See the Modify Host Communications section of this document for more information The printer must be configured so that the Printer Con trol Language is set to ACL Language This can be verified by printing a configuration ticket on the printer Turn off power to printer press and hold the paper feed button While holding the feed button down turn on the printer power Release the button after the printer has finished centering the printhead Features The Add button will open up a browser window to select a BMP file and add it to the list of BMP files to download The BMP files must be monochrome and no larger than 368 pixels wide Pos kei AMP Diwa Hr tr SY EHP F r I Denkt NG En Maga Forte tel nga Lag Ea Ese Maga TT Flash Non Vogel farm Sole feel bremen Maa Gero Pari DHF Le Ma OM Sg Ne I Hades BTA ASA Pertech Resources Inc November 2005 The Remove button will take a selected file off of the list of BMP files to be downloaded A Dest
24. d with the right mouse button and Printing Preferences selected the various parameters to do with the document may be modified This dialog box is also usually available from within an application within its printer setup Note that the current application s Printing Preferences will over ride any set by other applications k 5450 Printing Proferences 5 S Paga bed Mede EL vag mers ee lew Lar Erd o Paga anten U Erd gif i es Hinda Eed dam E Ente Mk gal 5 i ran de Set r j Ge ne Print Mode This defaults to journal and refers to how the job should be printed There are three main choices Journal Mode This is a standard mode of Windows op eration and simply means that the job will be printed on the journal roll with a fixed page length set in the Paper length box Applications can select Journal mode when dmPaperSize 257 Continuous Mode This is a special mode of opera tion which permits the journal roll to be used but without a fixed page length In practice there is a maximum of approximately 24 inches 600mm after which the driver will insert top and bottom margins before continuing To minimize this effect top and bottom margins should be set to zero in Continuous mode Headers and Foot ers in this mode will also give unpredictable results and should therefore be avoided Applications can select Continuous mode when dmPaperSize 258 Validation Mode Selection of this mode wil
25. ent when the Send button is clicked If there is a padlock icon in the bottom right of this window then the configuration items can not be changed The Send button is what actually transmits the informa tion set up in Configure to the printer Make sure the host communications parameters match the connected printer and that the printer is connected It may take a few moments to transmit all the data The 5300 may need to reset itself several times during this process Do not disconnect the printer until the Finished dialog box appears If for some reason the utility can not configure an item you will be prompted with a choice to Abort the entire configuration process Ignore or skip only the particular item that it can not configure or to Retry The Print button is used to print a self test so that the configuration can be verified Like the Send button the printer must be connected powered on with the param eters displayed on the bottom of the window matching those of the currently connected printer Note that it is possible to have changed the printer communications settings if new settings were specified on a previous Send Note that the printer is not able to receive data while the ticket is printing Please wait until the ticket is finished before clicking Send or Print or a transmit error message will be displayed The Exit button will prompt the u
26. esources Inc lt 5Arms At 90Vac 47Hz To 63Hz 24VDC 625A Minimum No Minimum Load Required 15 Watts Minimum 5 1 250mV Peak To Peak 30A 115Vac 40A 230Vac 60 Minimum 75 Typical 25 6Vdc TO 30Vdc Auto Recover Upon Removal Of Short UL CSA or CUL CE TUV FCC Part 15 Class B Both Radiated And Conducted On Wall Mount Adapter 1830mm 6 FT 3 pin Locking Mini Din See Pinout Above November 2005 Pin 1 24V Impact 537X Power Supply INPUT Input Voltage Input Current Input Frequency OUTPUT Output Voltage Output Current Rated Output Power Load Regulation Line Regulation Ripple Voltage Inrush Current Efficiency PROTECTION Over voltage Short Circuit APPROVALS Safety Marks EMI PHYSICAL Ac Plug Dc Cord Length Dc Plug 220321A 90Vac To 255Vac 1 5A Max 47Hz To 63Hz 24VDC 2 5A Minimum No Minimum Load Required 60 Watts Minimum 5 1 250mV Peak To Peak 50A 115Vac 100A 230Vac 75 Minimum 25 6Vdc To 30Vdc Auto Recover Upon Removal Of Short UL CSAOR CUL CE TUV FCC Part 15 Class B Both Radiated And Conducted IEC 320 C6 1830mm 6 FT 3 pin Locking Mini Din Drivers amp Utilities XP 2000 Windows Driver Pertech provides drivers for various operating systems Common drivers can be downloaded off the Pertech web site www pertechresources com For drivers not listed on the web site check with your Pertec
27. exited to save the configuration If you are unsure about any of the particular items in any of the Tabs consult the appropriate 5300 manual for the compatibility mode you are using If an item is left blank then that item will not be changed on the connected printer Printer Control Language There are seven printer control languages available in the configuration menu If you are unsure which control language your application needs to communicate with the printer contact your Pertech representative or application vendor for assistance A Hex Dump Diagnostic mode setting is available for printing of Hex information helpful in determining control code issues The Auto Line feed setting can be changed to allow Car riage Returns to be treated as Line Feeds Additionally some control languages offer an ACK on CR for status back to the host See your Compatibility Mode Program ming manual for details on how to implement The Soft Fault Recover ACL mode only setting allows for Automatic or Host Controlled recover when a Soft Fault occurs Examples of Soft Faults occurrences are Cover Open Paper Out etc Es A01 Po Er Pd Ene ge Tovet ra Fav i amp jE i e ee es Se ee fr glia coe am tr i bha mi hd an p a 220321A 18 Font There are three font options available in all control lan guages except the A470 Mode they are Standard Com pressed Expanded The table below details each of the font options
28. fault Click Next Hane Tun Pirie Veg ang rane lo Har pris Type n r for Hat often Because sone progam da not kupon perler and vervel Rates inden of more in 21 other gobe Fa baso Pe name ei rhat a Sal De pou wei to aoe The porter an fe dema porom Yes GT taes 9 Click whether or not you want the printer to be shared with other PC s on a network Click Next Print Sharing eq cae bes Ur pana sah rte ee rer JE pou reed In ket Mr Erde zua nel pose share naron Yio cor ioe Se Dae TIERE EBEN FD Than the mee veil b aarde bo Ger haath 10 Click whether or not to print a test page and click Next Pr Ten Page Ta oordrm i ae ee properly pow tee pt ledl re Di pau Ha io pini b baat paga ye ai 220321A 11 11 Click Finish Windows will issue a warning that the driver is not digitally signed by Microsoft To install the driver click Continue Add Prin Ward Completing the Add Printer War Dai baa Gear capia Pa otk Pres aA nee Ir NANA e Has SE a Shara rare Ao Shara Fast USED Lie AE geg Hu Tei june Hu Lie Er Han rare add Firs Print Driver Setup COMx Port Set up If using RS 232 it is likely that first time installers will need to adjust the RS 232 parameters to match the attached printer After installing the driver go to Print ers and Faxes on the Start menu and right click on the 53xx printer driver Select Pro
29. h representative for availability For the 5300 to utilize the Pertech drivers or the USB communication interface a driver must be installed When con necting the printer to a XP or 2000 Windows operating system use the Pertech driver available for download off the Pertech web site The printer must be set into the ACL command language to function with the driver To set the command language see the Diagnostic amp Configuration section in this manual Driver Installation 1 Unzip the 5300 driver package to a temporary folder Make a note of where this folder is located for later 2 If using USB connect the USB cable between the 5300 printer and computer Then turn on the 5300 This causes Windows to assign the 5300 to a Virtual USB Printer Port which will need to be selected in the Select Printer Port step described below 3 Use the Add Printer Wizard to install this driver on either Windows 2000 or Windows XP Find Printers And Faxes on the Start menu Some machines may have this section under the sub heading Control Pan el Click on Add Printer and click Next Add Prin Ward Welcome to the Add Printer Wizard Tite r helge esi 6 al pre rt mal Er pris nee H it pad hra Plug ard Play bernd Full geen L de be LIS port fiw as Fat pagabi eh Ai FEE LEM niied and s eeh pi verdrae geel gen Dirk Cancel ig chess Sa mnd ered Seen plug Ihe rede n ab r e ra Free der or eed he ma
30. ination Memory must be selected either FLASH or RAM This selection will choose which type of mem ory where the BMP will be stored in the printer when the Send BMP s button is clicked It will also choose the type of memory to be erased Erase Selected Memory and the amount of total memory available Selected Memory Available Modify Host Communications Setting the communications is done in the dialog box shown above One of 2 interfaces may be checked RS232 or USB RS232 For RS232 connections the baud rate and handshaking method must match how the current printer is configured If you are unsure how the printer is con figured print a self test hold the feed button and cycle power Make sure that a null modem cable is connect ed between the selected COM port and the printer USB USB connections do not require any special pa rameter settings Windows 98 users may need to check the Troubleshooting section of this document Click on OK when the interface and parameters match those of the connected printer RS232 Options Part com vi Baud Rate joo vi Handshake Parity Stop Bits 220321A 16 Configuration amp Diagnostic Print Tests Configuration Utility Program Pertech Provides a Configuration Utility for the 5300 series that is downloadable from the Pertech web site The Configuration Utility offers an alternative to the One Button Configuration explained later in th
31. is section This utility requires a Windows XP or 2000 operating system and is easily installed To install the Utility run setup exe and follow instructions on the screen For updated or additional information consult the readme help file included with the software The Configuration Utility is organized in tabs and drop down box s and shows the available options for each Printer Control Language PCL selected Host and printer communication settings can be config ured within the application to steamline the setup for the system and printer Before using the utility to configure a printer the user should verify the host communication settings match the connection to the printer The com munication settings used to transmit information to the printer are displayed on the bottom of the form Pertech Resources Inc November 2005 The utility may be configured to download using RS232 or USB RS232 may be configured to use hardware or software handshaking baud rates of 1200 2400 4800 9600 19200 38400 57600 on a choice of COM ports 1 9 If the settings are incorrect you may click on the Set tings menu then select Host Communication Settings or press CTRL H on the keyboard The Configure button will open up a window displaying allowed changes to the configuration of the 5300 See Printer Configuration Options for more information on the various options available These items are what will be s
32. l cause the print job to be printed on a Validation slip which must be manually inserted into the slot in the printer Applica tions can select Validation mode when dmPaperSize 259 Upside Down If this box is checked then all jobs will be sent to the printer last line first and upside down This mode is usu ally employed when printing on certain validation Pertech Resources Inc November 2005 jobs It is not available if Continuous mode is selected Bill Out Mode This specifies if the Bill Out setting in the Printer Con figuration should be used at the end of a document the end of a page or not at all The default setting is the end of a document In most applications the bottom margin setting is used unless it is set to zero in which case the bill out distance is used Horizontal Resolution This can be set to 160 Dots Per Inch or 80 Dots Per Inch 160 DPI will yield better printer quality but use more ink than 80 DPI Graphics and True Type fonts will also print slower at 160 DPI The InkJet models resident fonts when used will also change quality between 80 DPI Applications such as Visual Basic can use the PrintQuality attribute to select i e voPRPQHigh and vbPRPQMedium select 160 Dpi mode and voPRPQLow and vbPRPQDraft select 80 Dpi About Clicking this button gives version information about the driver Printer Commands This page allows raw printer commands to be sent to the printer in addition
33. lidation LPI RS232 Serial when used Baud Rate Data Bits Stop Bits Parity Flow Control USB when used Descriptor Hardware Validation Clamp Form Insert Wait Paper Low Sensor Ink Status Reset Document Stop Column Alignment Half Speed Full Speed Memory Installed RAM Installed ROM Logo Font Storage Tallies Printed Lines Dot Count Validation Opens Feed Distance Hours On Flash Updates Cover Opens Diagnostic Options for Mode 1 2 3 4 amp 5 DO214 Press paper feed to change configuration Press paper feed to enter print test Pertech Resources Inc ZC2979 ZC5979 ZC1939 amp ZC2059 MA Compatibility Modes KKK ACL Language A470 Language DO214 Language Mode 2 ZC2979 Standard Print Hex Dump Mode 3 ZC5979 SR a CR We Mode 4 ZC1939 Sable Enable Only Available in Modes 2 amp 4 Mode gt ZC2059 Compressed Standare Enhanced Expanded Draft USA 437 USA 5 7 8 LPI 6 Lines Per Inch 5 7 8 LPI 6 Lines Per Inch 863 Canada French UK 1252 Latin I G 9600 19 2K 38 4K EENG 57 6K 8 BIT France Geo even Spain None Software Odd Hardware Denmark Sweden Serial Number Model Number Japan Norway Denmark Il Closed to 15 Min 1 Min Disabled Enabled Manual Automatic 1 63 1 46 Inches 1 75 Inches 3 10 128K 512K 64K 0 0 0 0 0 0 0 November 2005 220321A 25 LED Mode Indicators The 5300 series printers are equipped with two color led indicators that identify Paper Error
34. lignment Half Speed Full Speed Memory Installed RAM Installed ROM Total User Flash Flash Logos Flash Fonts Flash Macros Flash Raw Data Total User Ram Ram Logos Ram Fonts Ram Macros Tallies Printed Lines Dot Count Validation Opens Feed Distance Hours On Flash Updates Cover Opens Diagnostic kkkkkkkk k kk kkk KKKK k kk kkk KKKK ACL Language Standard Print CR CR Automatic Standard Draft USA 437 USA 6 Lines Per Inch 6 Lines Per Inch 57 6K 8 bits 1 bit None Hardware Model Number Closed 1 Min Enabled Automatic 1 75 Inches O OOOOOO Press paper feed to change configuration Pertech Resources Inc November 2005 Options for ACL Compatibility Mode Hex Dump CR LF Host Controlled Compressed Enhanced Expanded 5 7 8 LPI AE 863 Canada French 1252 Latin 9600 19 2K 38 4K Germany 8 BIT France 2 Bit Italy Even Software Odd spain I Denmark Sweden Serial Number japan Norway Denmark II 1min to 15min Disabled Manual 1 63 1 46 Inches 220321A A470 Language Mode 1 DO214 Mode 2 ZC2979 Mode 3 ZC5979 Mode 4 ZC1939 Mode 5 ZC2059 Na NG maa ra 23 Serial Number Main Firmware Revision CRC Boot Firmware Revision CRC Printer Control Language PCL Diag Mode Auto LF Font Font Font Quality Char Line Intl Char set Code Page Receipt LPI Validation LPI RS232 Serial when used Baud Rate Data Bits S
35. nce with the Product Safety FCC and CE marking requirements you must use the power supply power cord and interface cable which were shipped with this product or which meet the following parameters Power Supply Input power to this product must be provided by one of the following 1 ANRTL Certified power source with a Limited Power Source LPS output for use in North America input rated 100 240 Vac 1 5 A 50 60 Hz Output rated 24Vdc 2 5 A Maximum and 60W Maximum or 2 A power source with a Limited Power Source LPS output Certified by an agency recognized in the country of installation input rated 100 240 Vac 1 5 A 50 60 Hz Output rated 24Vdc 2 5 A Maximum and 60W Maximum Use of this product with a power supply other than the Pertech power supply will require you to test this power supply and the Pertech printer for FCC and CE mark certification Interface Cable A shielded 360 degree interface cable must be used with this product The shield must be connected to the frame or earth ground reference at each end of the cable Use of a cable other than the described here will require that you test this cable with the Pertech printer and your system for FCC and CE mark certification Power cord For North America a NRTL Recognized detachable power cord must be used For applications where the power supply module may be located on the floor a power cord with Type SJT marking must be used For applications outside of North
36. nira an POLE foreg ee geel ee Nas pri Ce Yale rell en ee Ier paaa Fan aar Le sori cich Hasil 4 Select Local Printer and uncheck Automatically detect and install my Plug and Play printer Click Next Note that unchecking Automatically detect is optional but speeds up the installation process Pertech Resources Inc November 2005 Local ai Neiwurk Porte Ta ed eased aa br hach h of portet Ng s l up Sieti the agahan Het Jeidnbar Ee parret on M VO GER God arten atter her je Has irrg Cd ad dele ard pel re Flag av Pag perder G re ode o re ache Mo sile comte To cet op a tee pater leet in not che a pini verre Sd ure the Local printer option cpa Me Cara 5 To Select a Printer Port pull down the drop box If using USB select the virtual USB port number for the printer If USB001 and USB002 are shown select USB002 You can always change this later If using RS 232 serial select the appropriate COM port that the printer is attached and note that later you may need to adjust RS 232 settings Click Next Select a Prater Post Compyen ore w sie aah prie requ Get Sheet the Dat jam bratt Joan karta ho ad H he tet in net leie en s n Cep Fee port Ca Lin lte kalawang ee VE BOND Mual printe por for USE ec jite POF Ball Tun ID ee Vrese Me teer Kei H ar id f by Desai pa ann POE Pe rund ee na 220321A 10 6 The Install Printer S
37. o contact us with any comments concerning this manual Pertech assumes no responsibility for errors Where to Get Additional information The following publications contain more information about the 5300 series printer Contact your Pertech sales repre sentative to obtain additional copies of this Manual or any of the publications listed below Title Part Number 5300 Printer Setup Guide 220322 5300 Printer Users Guide 220321 5300 Printer Service Guide 220323 5300 Printer Programming Manual A470 220282 5300 Printer Programming Manual ACL 220320 5300 Printer Programming Manual D0214 220284 5300 Printer Programming Manual ZC 5999 5979 220285 5300 Printer Programming Manual ZC 2979 220286 5300 Printer Programming Manual ZC 1939 2059 220325 we Available Models KS 5351 Ink Jet Receipt Independent Validation N 5354 Ink Jet Validation Only 5371 Impact Receipt Independent Validation 5374 Impact Validation Only Pertech Resources Inc November 2005 220321A VI About The Printer Unpacking the Printer Save all packing materials in case you need to repack the printer d To report a printer that was damaged during shipping see Contact Information on the last page of this Guide To repack the printer consult the illustration and use the original packing materials Choosing a Location Place the printer on a level surface on or near the host computer Leave space to open the cover change the paper
38. oftware section will display a list of printers that Windows currently supports and show a button called Have Disk Click Have Disk and browse to the temporary folder where the driver was unzipped in step 1 In this folder Windows will find 5300 INF Click Open then click OK Click OK again Uri all Fraien 2 utile arp Tra mand ac na ard rail eege ah porter nita ly Vet L Feet Va rent shake ad fade pA Jens parker D put pers eme sd pen pudder al det ckek Havt Dik Haan Garter n rat beter commu sing pre ana Me fs ee pai ee Head acs Pom Pi HRA 411 BET ani Frid on ug kreie r Fran Ve Prater Aranan ine e Key Ng Up Ae Em Zum gl EIE Have Cink L ze Io 1 Gel Lee reed EE vn LEEN hal he mern ede Bek ed Hee maker nan Hal Pre cnet droe amber hm lee mel Prisen KON DE 7 Four different versions of the 5300 will be listed 5371 impact receipt and validation 5374 impact validation only 5351 inkjet receipt and validation 5354 inkjet validation only Click on the appropriate model and click Next Uri all Pronin Siliman The md ne endende area s n porter a ly et Lo o Gaag Va nan aha ul a jens rei Le Panacan KAR erge det ckek Har Dik I pou Dr pp n rot ki Con vd printer re DE EH Pie Hare Disk oa Pertech Resources Inc November 2005 8 You can optionally rename your printer and assign it as de
39. ort that it was assigned to E The power switch is turned ON but the printer is dead The Green Status light is Off Make sure the outlet has power and the power cord is plugged into the back of the printer Check the power brick for a green LED Impact Printers 537X F The printer will print a Configuration Report but will not respond to the system com mands Check to see that the interface cable is connected to the back of the terminal PC and to the back of the printer G Printer prints too light to read easily Impact printers 537X replace the ribbon cartridge See Chapter 2 Operating the Printer Call 1 800 800 6614 to order new Ribbon Cartridges Pertech Resources Inc November 2005 220321A 28 Service amp Support Pertech provides Technical Support for this product by calling 307 856 4821 between the hours of 8AM to 5PM Monday through Friday MST or by submitting a Support Inquiry at the Pertech web site www pertechresources com under the service support section The Model Number Revision Date and Serial Number can be located on the Label attached on the bottom of the printer Please have this information available when you contact Pertech N5732 CASH DAAWER T DEE COP IE NATA PART 15 OP THE FOC MULE OPERATROM D SUBJECT TO THE FELL TWO DISK 1 IF HAT MAAT DR CAPT HARKMFILA INIER EMERE ARD LTR YEE MASI ALLEPT ANT IHTEFS DRE RACE BEDEFED CLUD AS INTER ORE MOE THAT MES CAUSE L t kptO DEL RATAM
40. ources Inc November 2005 G General Issues rrrnrnnnnnnnnnnnnnnnnnnnvnnne 28 V H Hardware san 12 19 22 V Hevadecmal ee 15 Horizontal Resolution 14 Host Communications ee 16 aaa AG ee oe 18 Information to the User II Mag ga EEN 13 Ink nozzles aaa 4 INK STATUS RESET 4 19 Input Butter 30 J Journal MOOS 14 K L LED Mode Indicators 26 V LEER E D EE ese ee ee 21 26 M Maintenance 29 Ve H CT 15 Mechanism 9 19 22 30 MEN EE 3 Memon esse esse ese ee ee 16 20 30 V N Note A 5 6 10 14 15 17 18 21 II O P Paper Feed Button ee ee ee 21 22 Paper Loading a 3 Parts Information Manual 2 Power LED N HE ai 9 27 Power Supply 220022200 7 9 30 Ill IV 220321A 32 Printer Control Language 16 17 18 22 V Paka ee 4 Print Head CGamtage sesse sees ee ee ee 4 ae AA 14 Print Speed aa ORE DE EER n EES 30 Print Ieser eN AA 12 17 V Publications i Eie Es ee Ee VI Q R RE EEE 27 30 Ram test failure ee ee ee ee ee ee 27 Resident Printer Fonts 15 REVISION EE Ee ea 29 Ribbon Advance Gear 4 Ribbon Advance Knob 2 242222 0 4 Ribbon Carrier sent 4 Ribbon Guddes AA 4 ode dk EEN ET OE NE 26 ROI Papers Ao ER EE 30 RS232 Serial Interface
41. perties Select the Ports tab Select Configure Port Verify that the baud rate parity data and stop bits and flow control match E NG i dal Hier s P Dams Siil Fans Command hang Are Ser Goma Ni NF Pad ta ihe hican pisil diem um val bard Bo Han laid Pree eke dae pad Prada a Palm 714 Fatis Did 47T Det ee Perm Fol d Pana Pri Prater Piet d eee at LI FOUR Zeg Por OI OOM Sane Por a W el Ende Lade m rra mas fake parter por Addo Pertech Resources Inc November 2005 Ire rien paal aar madara ka Bari fier Pantera NM ER PERA dri wieg tar di companbdty wae Ve des AH ae apy al py LIM Profemi i Marcos Dela Cal VERY IMPORTANT Make sure that the Windows COM port is set for Flow Control Hardware or XON XOFF if the attached printer is configured to for XON XOFF If Flow Control is set to None garbage print may eventu ally result To check the printers configuration settings see the next section of this manual Configuration amp Diagnostic Print Tests 220321A 12 Bi directional Status The printer driver will display printer status via an icon in the Windows System Tray which is located on the task bar next to the clock There are several different icons that could be possibly displayed but the one shown represents the last printer status item that changed To display the complete status right click on the icon and a
42. r Using the Controls The 5300 printer includes the following controls Paper feed button used to advance paper Power switch used to turn the printer on and off Paper Loading Paper and other printer consumables may be purchased from Pertech by calling 1 800 800 6614 Roll paper must be 3 0 inches wide 03 inches 762mm with a maximum diameter of 3 5 inches 88 9mm Ink Jet 535X receipt printers can accommodate 1 paper ply Impact 537X receipt printers can accommodate 1 or two paper plys The minimum inside core diameter is 5 8 inches 15 875mm Inserted forms allow for one original plus 2 additional copies this includes the receipt roll paper if used Minimum form size is 5 5 inches by 2 75 inches 139 7 by 69 9mm with thickness between 0015 to 0047 inches 0381 1194mm for 2 ply s 0026 0047 for 1ply 066 1194mm Total media thickness allowed is no more than 012 inches 305mm includes the receipt To load paper the power must be turned ON Refer to the pictorial paper loading instructions in the Paper Roll Cover Follow the instructions on this page Failure to load paper correctly may result in a paper jam To remove paper that has jammed 1 Open the Front Cover 2 Pull the paper backwards out of the mechanism If the paper will not remove pull the paper forwards out of the mechanism If needed cycle power to the printer and wait 5 seconds Drop roll into paper bucket so that paper comes off
43. r greyed out if the set tings have been locked Note Under Printer Configuration Options you may change the communications parameters so that they will no longer match the host configuration The printer com munications parameters are sent last and they do not take effect until the final printer reset when updating the printer However if the printer needs re configured after the update process the host communication parameters will then need to be changed to match the printer s new settings Printer Configuration Options Click the Configure button to open the configuration window Settings will appear greyed out if the settings have been locked The 5300 has several different compatible languages or PCL s available Because the compatibility mode affects so many other configuration items if the compat ibility changes all other items are reset Note that not all items are available depending on which compatibility mode is selected Pertech Resources Inc November 2005 For all configuration items click on the list boxes for each item to change an option If an option is left blank which will be the case if the Clear button is pressed then that item will not be changed in the printer Click OK or Apply to accept the settings Clicking OK will close the window and you will return to the main screen Neither OK or Apply save the items to disk the pro gram must be
44. r printer occasionally prints garbage even when not sending print job Solution Verify that the COM port is set up to match the attached printer B Printer is not printing and receive error message from Windows that it failed to print Verify that the printer is connected and powered on Cancel the document Solution for USB users Windows may have assigned the 53xx printer to some other port than the one chosen during the install Select a dif ferent USBOOx Virtual Printer Port To do this go to 53xx Printer Properties and select the Ports tab If the printer is on and connected but the 53xx icon displayed in the Printers and Faxes dialog box is grayed out right click on the 53xx icon and check Use Printer Off Line Try sending the print job again You may have to repeat this process if several USBOOx Virtual Printer Ports are displayed under the Ports tab until you find the correct port Always remember to cancel the documents that fail to print Solution for RS 232 users Verify that the NULL MODEM cable is connected to the port selected by the printer driver Verify that the baud rate parity data and stop bits match If the printer is on and connected but the 53xx icon displayed in the Printers and Faxes dialog box is grayed out right click on the 53xx icon and check Use Printer Off Line Try sending the print job again Always remember to cancel the documents that fail to print C When using a RS2
45. rface uses a standard USB 2 0 cable for standard PC to printer connections A single tele jack port provides a cash drawer interface capable of running two cash drawers An external Class 2 Power Supply provides 15 watt Min output to the printer All connec tors are located on the back of the printer in the order listed below Connecting the Cables Caution Be sure the power switch is turned off before connecting cables The host computer should be turned off before connecting any cables Power USB Serial Cash Drawer OS ces RS232 Serial Interface 1 Make sure the host computer and printer are turned off 2 Attach the cable to the DB9 Male connector on the back of the Printer 3 Attach the cable to the DB9 Male connector on the back of the PC 4 Tighten the connector screws to secure the cable and ensure a solid connection RS 232 Interface Connection Printer Computer DB 9M DB 9M Pin Pin 1 NIC 1 NIC 2 RXD 3 TXD 4 DTR 5 SIG GND 6 DSR TTL FORM IN 7 RTS 8 CTS TTL LOW PAPER 9 N C N C DOON Gu ep D I o Q i j O D i U UJ CO TI OS I U LU CO HU Part Number 106356010 N Oo es oe E ur og BE 70560 N O 5040 307010 Pertech Resources Inc November 2005 220321A 7 USB 2 0 Interface rd USB USB Cable Part Pin 1 EOT VCC Pin 2 D Number 106356011 Pin 3 D Pin 4 GND Pin 5 GND Pin 6 GND The USB cable may be attached or detached
46. rms including the exclusive remedies set forth below In addition this warranty is void if the product has been altered misused taken apart or otherwise abused All other warranties expressed or implied are excluded including but not limited to the implied warranties of merchantability and fitness for particular purpose Any warranty claims must be supported by proof of purchase represented by reference to the customers purchase order Buyer s Remedies Pertech Resources obligations and liabilities under the foregoing warranty are limited to repair or replacement of the product without charge provided it is shipped prepaid to Pertech Resources 860 College View Drive Riverton WY 82501 2298 A charge is made for repairs after the expiration of the warranty period In addition if a printer is returned and replacement ribbons or other replacement parts not supplied by Pertech Resources have caused the printer damage a reasonable charge for repair will be assessed Printers returned under warranty discovered to be o nn Men Pertech A Pertech Resources Inc 860 College View Drive Riverton WY 82501 www pertechresources com Pertech Resources Inc November 2005 220321A 34
47. s appear on the screen the printer will not print them on the job although they may slightly affect the page length These characters should appear on a line by themselves rather than embedded into other text If there was no logo downloaded to the printer that cor responds to the digit the printer will ignore the Control font digit and nothing will be printed Note that the driver does not have the ability to store logos only print them Status The status information is not exported by the driver and is only used to generate the status display on the task bar Note that the icon displayed on the task bar only displays the last change in status from the printer To view the current complete status report click on the status icon and a small dialog box will appear 220321A 15 Logo Download Utility Pertech provides a Logo Download Utility to simplify the adding of logos or Bit Mapped images to your printed tickets or receipts The utility is available for download from the Pertech web site This utility allows BMP Bitmap graphic files to be down loaded into Pertech Resources printer memory for later printing BMP graphics can be stored in non volatile Flash or RAM The BMP Download Utility can be used on either the 5300 series printers or the A470e printers The utility may be configured to download using one of two communication types RS232 or USB RS232 may be configured to use hardware or software handshak ing bau
48. ser if it would like to save the settings for a later session If yes then there is also an option to lock those settings so that they can not be changed again without a password 220321A 17 The user can choose to Lock Settings if desired This prevents accidental changes from occurring in both the host communication settings and configuration items When exiting the utility via the Exit button there is a prompt to save the current settings to disk If the user clicks Yes then there is a second prompt asking if locking is desired To lock click yes again and enter a password which can be used to unlock the settings later if desired A padlock icon will be displayed at the bottom right if the utility is currently locked To unlock go to the Settings menu under Lock Configuration Settings or pressing CTRL N on the keyboard and enter the pass word used to lock the utility Modify Host Communication RS232 For RS232 connections the baud rate and handshaking method must match how the current printer is configured If you are unsure how the printer is con figured print a self test hold the feed button and cycle power Make sure that a null modem cable is connect ed between the selected COM port and the printer USB No special settings are required IEEE1284 is not available on the 5300 Click on OK when the interface and parameters match those of the connected printer Host communications will appea
49. settings press the USB when used D i Model Number Paper Feed Button when prompted the Left LED paa Hardw will begin flashing j ie Clamp Closed Form Insert Wait 1 Min Paper Low Sensor Enabled Ink Status Reset Automatic EKN Document Stop 1 75 Inches Column Alignment Half Speed 3 Full Speed Note Validation Only printers do not have this Memory aaa t S feature Med ROM Total User Flash p m Ce Flash Logos Note If Ink Status Reset is set to Manual first Flash Fonts p m as acros option to print will be Press feed to Reset Ink Tally Flash Raw Data Total User Ram Ram Logos Ram Fonts Ram Macros Press paper feed to change configuration Tallies Printed Lines Dot Count SET UP INSTRUCTIONS Validation Opens Feed Distance PRESSING THE PAPER FEED BUTTON WHILE THE Hours On GREEN LIGHT IS FLASHING WILL REJECT THE Flash Updates LAST PRINTED PARAMETER IF THE BUTTON IS Cover Opens NOT PRESSED WITHIN 5 SECONDS THE PARAM Hughes ETER WILL BE ACCEPTED AND THE NEXT SET UP 9 i OPTION WILL BE LISTED Press paper feed to change configuration PRESS THE PAPER FEED BUTTON NOW TO REJECT THE CURRENT CONFIGURATION AND CONTINUE WITH THE PRINTER SET UP Press paper feed to enter print test A Entering the configuration mode the printer prints the Set Up Instructions and prompts the user to press the feed button to reject the current settings 3 Otherwise wait 10 seconds and you
50. t can be set between 17 to 1 75 inches This should be set to match the printer configuration setting under the heading Document Stop Pertech Resources Inc November 2005 Bill out length This is set to 1 57 inches 40 mm as a default but can be changed as required Bill out refers to the length of paper that is appended to the end of a print job and is normally used to move the paper up to the printer s tear bar It is only operational if selected in the Document Defaults dialog box re IT li PR Saman D ve fig Fe Crertompel ara tee Aa Valiai Hamid SSC HA San sl EA id Lag CE na able reg Ind Caraga e ink Level ran ges at a I ed Cancel L je About Clicking this button gives version information about the driver Enable Status If this box is checked this is the default condition then information about the current status of the printer is dis played in the bottom of the screen on the task bar Ink Level Inkjet models only This bar is adjusted when sending a print job and gives a estimated visual representation of the amount of ink left in the cartridge Clean Nozzles inkjet models only The 535x printers perform automatic maintenance for best print quality when required but if it is desired to force the printer to self clean its nozzles click this but ton 220321A 13 Printing Preferences If the printer icon in the printers folder is clicke
51. te recovery from fault DLE ENG 10 05 Immediate peripheral pulse DLE DC4 10 14 16 20 smn Immediate printer reset DLE 10 40 16 64 The color ofthe Power LED on the front panel of the printer will change from Green to Red if a fault condition is en countered Depressing the paper feed button on the printer cover will cause the printer to enter diagnostic mode This will cause the LED to flash a 3 bit code to define the specific reason the printer entered Fault Mode The error code is followed by a delay before being repeated The diagnostic code will toggle the DTR line and flash the Red LED if the RS 232 interface is selected It will toggle the fault line and flash the green led if parallel interface is selected Dot Mechanical Error most likely compensator wiper problem Program Error Firmware Error Home Sensor Error Clamp functionality wiper engage and disengage Failed sensor control board problem mechanical problem or dirty sensor The later has proved to be the most common and can be resolved by cleaning paper dust and other debris from the sensors and code wheel Failures diagnosed with error codes indicating a problem with the firmware or control board The printer will remain in FAULT Mode until the power is cycled or the printer is reset with a imediate reset command Pertech Resources Inc November 2005 220321A 27 Trouble Shooting General Issues A Printer prints garbage when using RS 232 and o
52. the bottom of the paper roll Insert the paper end into the paper feed actuator assembly The paper feed actuator will automatically feed the paper through the mechanism Close the paper cover lid paper loading is complete Correct Incorrect Pertech Resources Inc November 2005 220321A 3 Cartridge Installation amp Replacement 1 Press the Power Switch to turn on the printer 2 Open the front cover The printhead cradle will move to an accessible position 3 If replacing print cartridge lift the print cartridge out and discard Skip this step if no print cartridge is installed Note Replacement ink jet print cartridge for your printer 108541001 Replacement impact print cartridge for your printer 100629011 Black 100629012 Purple 535X Ink Jet Specific Directions To reset the Ink Status Close and Re Open the Cover after Step 3 See INK STATUS RESET in Configuration section of this manual for available options 4 Remove the protective vinyl tape from replacement print cartridge Do not touch the Ink nozzles Do not touch or remove the copper contacts 5 Push the print cartridge firmly angled down into the print cartridge cradle cradle latch will latch automatically 6 Close the front cover Warning Printer is shipped without the print cartridge installed When shipping or transporting printer remove the ink cartridge to prevent damage to the printer Ink cartridges should be shipped in original packaging only
53. tion of this manual for available options es AYR 3 Inches Bank of F irst Deposit BOFD Endorsement A470 bit print field is larger To 2 Print Zone siekes Print Zone Left Justify lt 2 Inches for 6 Check gt bo mei Right Justify 1 75 Document Stop rint field is 2 5 Wide Right Justify 3 Inches Print Zone lt 2 Inches for 6 Check gt 3 5 Inches 3 Inches Print Zone lt 2 Inches for 6 Check gt Right Edge of Form Aligned with Right 1 75 Document Stop Edge of Receipt Retail Endorsement To center justify check in print zone docu ment guide is 2 625 from dot column 1 Print field is 2 5 Right Justify lt 2 75 Inches Right Edge of Form Aligned with Right Edge of Receipt BOFD Endorsement Effective print area in Endorsement zone is 1 75 wide Note The Print Field is 2 5 wide Left Justification EE eee will overlap into the 1 right zone Right Justifica Ball Justify tion will overlap into 3 left zone 1 75 Document Stop 1 Inch 2 75 Inches Pertech Resources Inc November 2005 220321A 5 Document Guide Installation The Document Guide is a clip in durable plastic part that attaches to the printers Validation Roller to provide a right side guide for an inserted form NOTE Before installing the Document Guide make sure the area where the guide is to be installed is free of any dust debris or contamination that could inhibit the movement of
54. top Bits Parity Flow Control USB when used Descriptor Hardware Validation Clamp Paper Low Sensor Ink Status Reset Document Stop Column Alignment Half Speed Full Speed Memory Installed RAM Installed ROM Logo Font Storage Tallies Printed Lines Dot Count Validation Opens Feed Distance Hours On Flash Updates Cover Opens Diagnostic kkkkkkkk kk kkk kkkk k kk kkk KKKK A470 Language Standard Print CR CR Standard Draft 33CPL USA 437 USA 6 Lines Per Inch 6 Lines Per Inch 57 6K 8 bits 1 bit None Hardware Model Number Closed Enabled Automatic 1 75 Inches 3 10 128K 512K 64K NO O OO OCH Press paper feed to change configuration Press paper feed to enter print test Pertech Resources Inc November 2005 Options for A470 Compatibility Mode Hex Dump CR LF Enhanced 36 40 44 50 57 66 5 7 8 LPI 5 7 8 LPI 1252 Latin I 9600 19 2K 38 4K 8 BIT 2 Bit Even Software Odd Serial Number Open Diabled Manual 1 63 1 46 Inches 220321A ACL Language Mode 1 DO214 Mode 2 ZC2979 Mode 3 ZC5979 Mode 4 ZC1939 Mode 5 ZC2059 863 Canada French Germany France Italy Spain I Hebrew 24 Serial Number Main Firmware Revision CRC Boot Firmware Revision CRC Printer Control Language PCL Diag Mode Auto LF ACK on CR Font Font Font Quality Intl Char set Code Page Receipt LPI Va
55. vers Utilities Pertech Resources Inc 5 38 136 65 mm 6 92 175 77 mm 8 9 226 06 mm 5 75 Lbs 2 61 kg 1 12 Lbs Max 051 kg Impact 60 Watt 24V Brick or Inkjet 15 Watt 24V Wall Mount 3 0 03 76mm 762 mm 3 5 Max 88 9 mm 1 or 2 Ply 0064 Combined Two Ply 1626 mm 5 8 Min 15 875 mm Original 2 5 5 by 2 75 Min 139 7 X 69 9mm 0015 to 0047 Multi Ply 0381 1194 mm 012 Total Includes Receipt 305 mm 4 Million Characters 100629012 3 Million Characters Part 100629011 Part 108541001 Black Ink RS232C DB9M USB 1 1 2 0 Compatible 9600 19200 amp 57600 9K One 6 Pin Female Tele Connector 2 Drawer Capability Single Sense Ink Jet 5 0 LPS Lines Per Sec 40 CPL Characters Per Line 16 CPI Caracters Per Inch and 6LPI Lines Per Inch Impact 4 7 LPI 40 CPL 16 CPI and 6LPI 5 Inches Per Second HP Inkjet 9 Wire Impact Dot Matrix 5 6 7 8 LPI USA 437 USA 863 Canadian French and 1252 Latin 7 x 12 Max 66 CPL 10x10 Max 44 CPL 12 X 12 Max 33 CPL OCRA Ink Jet ONLY Times New Roman ink Jet Only InkJet 12 Nozzle Impact Full 9 wire InkJet 3 96X80 DPI Draft Mode 96X160 DPI Standard Mode Impact 72X80 amp 72X160 DPI Up to 14 Lines on Inserted Form at 8 LPI Seven 64K Expandable to 512 16K Expandable to 400K 62 db impact 49 db Inkjet 10 to 40 C Humidity 10 90 Non Condensing
56. will be sent at the end of each print job Use of The Driver from within Applications Margins Most word processor packages tend to automatically set all margins to approximately 1 inch 25 mm With a printer whose field width is less than 3 inches this will obviously need to be changed A good starting point is to set all margins to zero This will usually ensure that the left and right margins are set to the minimum You may need to specify the Fix utility in Word to do this It is recommended that the top and bottom margins are also set to zero Note that there is an inherent top margin associated with the 53xx series printers which corresponds to the distance between the print head and the tear bar in Journal and Continuous modes Bottom margins should use the Bill Out feature of the driver Resident Printer Fonts Any of the fonts available to applications can be used by the printer See below about the Control Font It should be noted however that resident printer fonts signified by a small printer icon in the font list print much faster and with slightly better resolution than True Type fonts signified by the small TT icon The style of printer fonts as compared with the enormous range of available True Type fonts is tiny The choice of when to use each type will depend very largely on the application Note that Pertech Resources Inc November 2005 while it is possible to print TT fonts and generic printer fonts on the
57. window will pop up showing all status items 9350 Printer gt U5B002 amp No Form Paper Roll Present E3 On Line Drawer Closed Not Waiting for Form Mech Is Ok E3 Cover Is Closed CB Ink Is OK Ee Cartridge In Tr Port ls OK The icon can be turned off in a number of ways Clicking on the 53xx Printer Property menu will shut the icon off until the next print job is sent It can also be optionally disabled by unchecking Enable bidirectional support in the Ports tab or unchecking Enable Status in the Device Setting tab of the 53xx Printer Properties dialog box To see a complete list of icons please click Help on the Device Setting tab of the 53xx Printer Property page Limited status information is also displayed in the De tails view of the Printers and Faxes dialog box under the Status column Printer Configuration The printer may be configured at any time by clicking on the printer icon in the printer folder with the right mouse button and selecting Properties The Device Setting Tab allows the user to set the following parameters Clamp Delay This is set to 1 second as a default and refers to the de lay between the printer sensing that a validation slip has been inserted into the validation slot and the validation clamp operating It is recommended that this be no less than 1 second Validation Height This is set to maximum 1 75 inches as a default bu

Users Guide 5300 Series Printer

Contents

Download Pdf Manuals

Related Search

Related Contents