TOSHIBA-TEC eSTUDIO 350 450 352 452 353 453 Service Manual
Contents
1. 4 35 5 TROUBLESHOOTING tee 5 1 5 1 Diagnosis and Prescription for Each Error Code 5 1 5 1 1 Paper transport Jam eee ete E rd e RR etse te he eR De i Ene 5 1 STe Paper E 61019 BEE 5 14 5 1 3 COVEN open HE TEE 5 21 5 1 4 Transport jam A Eee sae ux 5 26 5 1 5 Finisher altius i tete ted te ende eee tees nee ten ne ee ele 5 32 5 1 6 Drive system related service 6 5 56 5 1 7 Paper feeding system related service call 5 57 5 1 6 Scanning system related Service call 5 63 5 1 9 Fuser unit related service 6 5 65 5 1 10 Communication related Service Call 5 69 5 1 11 RADF related service call MP 201b enn 5 70 5 1 12 RADF related service call MP 20181 5 71 5 1 13 Laser optical unit related service call 3018 5 71 5 1 14 Finisher related service call 5 72 5 1 15 Service call Tor Others tete eite item tte 5 91 5 1 16 Error in Internet FAX Scanning 6 5 94 5 1 17 Image control related service call 5 108 5 2 Troubleshooting for the Image 5 109 5 3 Replacement of PC Boards and HDD nnne 5 131 5 3 1 Replacing HED en2. aes 5 131 5 3 2 Replacing SY board DEE 5 134 5 3 3 Caution when Data overwrite kit GP 1050 1060 is installed 5 136 5 3 4 ADD information display reed rite tet ecu E RE Ded 5 136 5 3 5 Replacing or clearing NVRAM nemen nnnm enn 5 139 6 FIRMWARE UPDATING eege 6 1 6 1 Firmware Updating with Download Jig 5 50 450 6 3 6 1 1 PWA DWNLD 350 JIG2 48 6 5 6 1 2 PWA DWNLD 350 JIG1 16 MB 6 11 6 1 3 Writing the data to the download jig PWA DWNLD 350 JIG 6 20 6 1 4 KEPWACDEM EE 6 22 6 2 Firmware Updating with Download Jig 5 0010352 353 452 453 6 34 6 2 1 PWA DWNLD 350 JIG2 48 6 36 6 2 2 Writing the data to the download jig PWA DWNLD 350 JIG 6 50 2003 2007 TOSHIBA TEC CORPORATION All rights reserved e STUDIO350 450 CONTENTS 3 07 06 6 2 3 K PWA DLM 320 entente cac eie re d re dV de 6 52 6 3 Firmware Updating with FSMS Field Service Manager e STUDIO350 450 6 66 6 4 Firmware Updating with USB Storage Device 5 0 0 350 450
3. 3 93 3 13 1 Adjusting the alignment position Finisher un 3 93 3 13 2 Adjusting the staple position Finisher 3 94 3 13 3 Adjusting the folding position Saddle stitcher 3 96 3 13 4 Fine adjustment of binding folding position Saddle stitcher unit 3 98 3 13 5 Sensor output adjustment Puncher unt 3 99 3 13 6 Registering the number of punch holes Puncher 3 100 3 14 Adjustment of the Finisher MJ 1101 senem nennen 3 101 3 14 1 Adjusting the Alignment Position 3 101 3 14 2 Adjusting the Stapling Position 3 103 3 14 3 B4 size recycled paper mode settings 3 105 3 14 4 Stopping Position Adjustment MJ 6101 Puncher un 3 107 3 15 Key Copy Counter MU 8 MU 10 3 109 3 16 Adjustment of Dogleg 3 111 4 PREVENTIVE MAINTENANCE 6 4 1 PM Suppor 4 1 e STUDIO350 450 2003 2007 TOSHIBA TEC CORPORATION All right
4. 6 79 6 5 Firmware Updating with USB Storage Device e STUDIO352 353 452 453 6 91 TEE 6 115 6 6 1 0350 450 6 115 6 6 2 8 0352 353 452 453 nennen nnne 6 116 Ts POWER SUPPLY UNIT eti EE EES 7 1 FA Outptit Channel cota cass e io 7 1 Ke TEEN 7 3 7 3 Configuration of Power Supply 7 4 SG REMOTE SERVICE a 5r e 8 1 8 1 A to Supply Ord6et EE 8 1 Gab WE el 8 1 8 1 2 le RL EE 8 2 8 1 3 Setting procedure el e DR a Pee oo d redeo dade eg 8 4 8 1 4 Order Sheet Format A 8 11 8 2 Service Notification isisi nioi eee de Peg LEER doce 8 13 86 21 el 8 13 8 2 2 Setting e STUDIO350 450 A 8 13 8 2 3 Items to be notified e GTUDIO3BOIAP0O enne 8 18 8 2 4 Setting e STUDIO352 353 452 453 8 23 8 2 5 Items to be notified 5 0010352 353 452 453 8 29 9 DATA CLONING with USB STORAGE DEVICE e STUD 0352 353 452 453 9 1 10 WIRE HARNESS CONNECTION DIAGRAMS 10 1 W
5. IBA novation gt gt gt SERVI CE HANDBOOK MULTIFUNCTIONAL DIGITAL SYSTEMS e STUD C350 450 e STUDI O352 452 e STUDI O353 453 Model DP 3520 3540 4520 4540 Publish Date November 2003 File No SHE030005Q0 R03092141302 TTEC Ver17 2007 11 Trademarks The official name of Windows 95 is Microsoft Windows 95 Operating System The official name of Windows 98 is Microsoft Windows 98 Operating System The official name of Windows Me is Microsoft Windows Millennium Edition Operating System The official name of Windows 2000 is Microsoft Windows 2000 Operating System The official name of Windows XP is Microsoft Windows XP Operating System Microsoft Windows Windows NT Windows Vista and the brand names and product names of other Microsoft products are trademarks or registered trademarks of Microsoft Corporation in the U S and or other countries Apple AppleTalk Macintosh and Mac are trademarks of Apple Computer Inc in the U S and other countries PostScript is a trademark of Adobe Systems Incorporated e NOVELL NetWare and NDS are trademarks or registered trademarks of Novell Inc e Molykote is a registered trademark of Dow Corning Corporation Other company names and product names in this manual are the trademarks of their respective companies 2003 2007 TOSHIBA TEC CORPORATION rights reserved Under the copyright laws this manual cannot be reproduced in any form without prior wr
6. rings star washers harnesses in the wrong places 7 Basically the machine should not be operated with any parts removed or disassembled 8 Precautions Against Static Electricity The PC board must be stored in an anti electrostatic bag and handled carefully using a wrist band because the ICs on it may become damaged due to static electricity Caution Before using the wristband pull out the power cord plug of the equipment and make sure that there are no uninsulated charged objects in the vicinity 07 06 Caution Dispose of used batteries and IC RAMs including lithium batteries according to tnis manual Attention Se d barrasser de batteries et IC RAMs us s y compris les batteries en lithium selon ce manuel Vorsicht Entsorgung der gebrauchten Batterien und IC RAMs inklusive der Littium Batterie nach diesem Handbuch 06 09 CONTENTS SPECIFICATIONS ACCESSORIES OPTIONS SUPPLIES 1 1 1 1 1 1 1 2 ACCOSSOLIGS iiit e ie it tein tul e eins 1 4 1 3 Options eee det e VEDI RM HERE ene 1 5 1 83 17 6 9 50 450 RS cde ei i ete eit te eee t 1 5 1 9 2 e STUDIOS52 452 Qt n Ei ERR REIR C Re 1 6 1 4 Supplies etae Qe e ace db etie nee ee ds 1 8 1 5 System 1 9 1 5 1 e STUDIQOS50 4
7. tne plug once a year or more A fire may occur when dust lies on this area Be very careful to treat the touch panel gently and never hit Breaking the surface could cause malfunctions Main Service Parts for Safety The breaker door switch fuse thermostat theriofuse thermistor batteries IC RAMs including lithium batteries etc are particularly importa t tor safety Be sure to handle install them properly If these parts are shorted circuit and or their functions out they may burn down for instance and may result in fatal accidents Do not allow a short circuit to occur Do not use the parts not recommended by Toshiba TEC Corporation 4 Cautionary Labels During servicing be sure to check the rating plate and the cautionary labels such as Unplug the power cord during service Hot area Laser warning label etc to see if there is any dirt on their surface and whether they are properly stuck to the equipment 5 Disposition of Consumable Parts Packing Materials Used batteries and IC RAMs Regarding the recovery and disposal of the equipment supplies consumable parts packing materials used batteries and IC RAMs including lithium batteries follow the relevant local regu lations or rules 6 When parts are disassembled reassembly is basically the reverse of disassembly unless otherwise noted in this manual or other related documents Be careful not to reassemble small parts such as screws washers pins E
8. 5 0010352 353 452 453 2 144 2 2 9 rel De ege nra eed eite et 2 243 2 2 10 Classification List of Adjustment Mode 05 Setting Mode 08 G STUDIOS50 A450 2 2 enrich pu 2 251 2 2 11 Classification List of Adjustment Mode 05 Setting Mode 08 e STUDIO352 353 452 453 nennen nes 2 258 ADJUSTMENT REED 3 1 3 1 Adjustment of Auto Toner Sensor senten 3 1 3 2 Image Dimensional 3 3 3 2 1 iot 3 3 3 2 2 Paper alignment at the registration roller 3 5 3 2 3 Printer related adjustment 3 7 3 2 4 Scanner related adjustment sse nennen 3 12 3 3 Image Quality Adjustment Copying Function 3 21 3 21 3 3 2 Gamma slope adjustment rto en rede e D d avete tet 3 22 3 3 3 Sharpness adlustment essen enne nnns nnns 3 22 3 3 4 Setting range correction 3 23 3 3 5 Setting range correction Adjustment of backgrou
9. 50 tet ettet pda 1 9 1 5 2 5 0010352 353 452 453 1 10 ERROR CODE AND SE DIAGNOSTIC 00 2 1 24 Error Gode BEE 2 1 2 QAM IE 2 1 21 2 Service Call tn eiut ence ied Ecce ee Haee Eee pete fei 2 7 2 1 8 Error in Internet FAX Scanning 6 0 2 13 2 1 4 Printer UNCION ETON imet e tidie 2 22 2 2 Self diagnosis MOGe6S cn d iterari ape divae nae doe eg edet 2 25 2 2 4 Input check Test mode 03 5 50 450 2 27 2 2 2 Input check Test mode 03 5 0010352 353 452 453 2 34 2 2 8 Output check test mode 03 2 42 2 2 4 Test print mode test mode 04 2 45 2 2 5 Adjustment mode 05 e STUD10350 450 2 46 2 2 6 Adjustment mode 05 570010352 353 452 453 2 64 2 2 7 Setting mode 08 1 0 0350 450 2 82 2 2 8 Setting mode 08
10. ire Harness seio foot rte 10 1 10 2 DC Wire Harness e STUDIO350 A450 Appendix 10 3 Connector Table e STUDIO350 450 Appendix 10 4 DC Wire Harness 9 51 0352 452 eene Appendix 10 5 Connector Table e STUDIO352 452 Appendix e STUDIO350 450 2003 2007 TOSHIBA TEC CORPORATION All rights reserved CONTENTS 4 05 11
11. itten permission of TOSHIBA TEC CORPORATION No patent liability is assumed however with respect to the use of the information contained herein 07 06 GENERAL PRECAUTIONS REGARDING THE INSTALLATION AND SERVICE FOR e STUDIO350 352 353 450 452 453 The installation and service should be done by a qualified service technician 1 Transportation Installation When transporting installing the equipment employ two persons and be sure to use the positions as indicated below The equipment is quite heavy and weighs approximately 83kg 182 98 Ib e STUDIO350 450 86kg 189 59 Ib e STUDIO352 353 452 453 therefore pay fullattention when handling it Be sure not to hold the movable parts or units e g the control panel ADU or RADF when trans porting the equipment Be sure to use a dedicated outlet with AC 110V 13 2A 115V or 127V 12A 220 240V or 240V 8A for its power source The equipment must be grounded for safety Never ground it to a gas pipe or a water pipe Select a suitable place for installation Avoid excessive heat high humidity dust vibration and direct sunlight Also provide proper ventilation as the equipment emits a slight a cunt of ozone To insure adequate working space for the copying operation keep a minimum clearance of 80 cm 32 on the left 80 cm 32 on the right and 10 cm the rear The socket outlet shall be installed near the equip
12. ment ana shall be easily accessible Be sure to fix and plug in the power cable securely after the installation so that no one trips over it 07 11 Js Service of Machines Basically be sure to turn the main switch off and unplug the power cord during service Be sure not to touch high temperature sections such as the exposure lamp the fuser unit the damp heater and their periphery Be sure not to touch high voltage sections such as the chargers developer IH control circuit high voltage transformer exposure lamp control inverter inverter for the LCD backlight and power supply unit Especially the board of these components should not be touched since the electric charge may remain in the capacitors etc on them even after the power is turned OFF Be sure not to touch rotating operating sections such as gears belts pulleys fan etc Be careful when removing the covers since there might be the parts with very sharp edges underneath When servicing the machines with the power turned ON be sure not to touch live sections and rotating operating sections Avoid exposure to laser radiation Use suitable measuring instruments and tools Avoid exposure to laser radiation during servicing Avoid direct exposure to the beam Do not insert tools parts etc that are reflective into the path of the laser beam Remove all watches rings bracelets etc that are reflective Unplug the power cable and clean the area around the prongs o
13. ment of RADF PoSition eene 3 68 3 11 2 Adjustment of RADF 3 73 3 11 3 Adjustment of 5 8 3 75 3 11 4 Adjustment of the Leading Edge Position 3 78 3 11 5 Adjustment of Horizontal Position 3 79 3 11 6 Adjustment of Copy Ratio 3 81 3 11 7 Adjustment of RADF Opening Closing 58 050 3 82 3 12 Adjustment of the Finisher M10 3 83 3 12 1 Adjusting the jogging plate width 3 83 3 12 2 Adjusting the angle of the jogging plate 3 85 3 12 3 Adjusting the overlap of the sensor Tag 3 86 3 12 4 Adjusting the tension of the stack processing motor 3 87 3 12 5 Releasing the stack tray guide lever fixing plate 3 89 3 12 6 Adjustment of the upper tray angle een 3 90 3 12 7 DIP switch le TEE 3 92 3 13 Adjustment of the Finisher MJ 1023 1024
14. nd peak 3 23 3 3 6 Adjustment of smudged faint text 3 24 3 3 7 Gamma balance adjustment lt e STUDIO 352 353 452 453 gt 3 24 3 4 Image Quality Adjustment Printing Function 3 25 3 4 1 Adjustment of smudged faint text 3 25 3 4 2 Adjustment of image density 3 25 3 5 Image Quality Adjustment Scanning Function 3 26 3 5 1 Density adjustmernts utr nd n e tu e onere 3 26 3 5 2 Sharpness adlustment enne nnne nns 3 27 2003 2007 TOSHIBA TEC CORPORATION All rights reserved e STUDIO350 450 CONTENTS 1 3 5 8 Setting range correction 3 28 3 5 4 Setting range correction Adjustment of background peak 3 28 3 6 Adjustment of High Voltage Transformer sse eene nenne 3 29 3 64 Adjustment uer t eine 3 29 8 6 2 Precautloris Ais ee E 3 38 3 7 Adjustment of the Scanner Section 3 40 3 4 1 Carriages TEE 3 40 37 2 EE 3 45 3 8 Adjustment of the Paper Feeding System 3 48 3 8 1 Sheet sideways deviation caused by pa
15. per feeding 3 48 3 9 Adjustment of Developer Unit ennemis 3 49 3 9 1 Doctor to Sle ye 3 49 3 10 Adjustment of the MR 3015 essen nenne eren 3 52 3 10 1 Adjustment of RADF position 3 52 3 10 2 Adjustment of RADF nennen nnne 3 57 3 10 3 AdjuStment of skew lt 3 59 3 10 4 6 adjustment of sensors and initialization of EEPROM 3 60 3 10 5 Adjustment of aligning enne 3 61 3 10 6 Adjustment of aligning at reversing 3 62 5 10 7 Adjustment of reverse solenoid 3 63 3 10 8 Adjustment of RADF opening closing switch 3 65 3 10 9 Adjustment of RADF opening closing 58 80 3 66 3 10 10Adjustment of tray volume 3 67 3 11 Adjustment of RADF 3018 3 68 3 11 1 Adjust
16. s reserved CONTENTS 2 4 1 1 General description ENEE A tice 4 1 4 1 2 Operational flow and operational screen 4 1 4 1 3 Work flow of parts replacememt 4 6 4 2 General Descriptions for PM Procedure Maintenance Performed Evsry 120 000 Output Pages e STUDIO350 352 353 and 150 000 Output Pages e STUDIO450 452 453 4 7 4 3 Operational Items in Overhauling 4 8 4 4 Cleaning the Units which Have Processed 60 000 Output Pages e STUDIO350 352 353 and 75 000 Output Pages 5 0010450 452 453 4 9 4 5 Preventive Maintenance Checklist cesses 4 10 ASPM KIT Im 4 29 4 7 Jig List EE A E E L E E tide dm erede 4 30 4 8 6886 List eege ee aan ae eee ee 4 31 4 9 Precautions for Storing and Handling Supplies sss 4 32 4 9 1 Precautions for storing TOSHIBA supplies 4 32 4 9 2 Checking and cleaning of photoconductive 4 33 4 9 3 Checking and cleaning of drum cleaning 4 34 4 9 4 Checking and cleaning of fuser roller and pressure roller 4 34 4 9 5 Checking and replacing the cleaning roller
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