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Bark Operator Manual.book

1. Figure 9 3 CLARITY Controller Dimensions Technical Specifications Table 9 1 lists the technical specifications of the printhead Technical Width Height Weight in Kg Specification H in mm Printhead 194 6 122 6 120 8 1 96 Controller User 143 246 203 4 9 interface CLARITY Table 9 1 Technical Specifications 9 4 Technical Specifications Rev AB System Specifications Table 9 2 lists the system specifications System Specifications Videojet 8610 Operator Manual Description Operator Interface Full color LCD touch panel CLARITY Interface Job selection and database support as standard WYSIWYG print preview Operator Interface Languages Language selection includes English Dutch French Italian German and Spanish Password protection Three user levels Remote Printer Configuration Software CLARITY configuration manager Offline set up and parameter storage available as standard Diagnostics On board diagnostics as standard On board Memory SD Card Table 9 2 System Specifications Other languages available are listed in Table 1 1 on page 1 2 Networking and External Communications Rev AB Table 9 3 lists the networking and external communication systems and its components Networking and External Communications External Data Communication Compon
2. w lie rat l o a Q alsia g iy OP ECEEELELLT 7123 7123 E gt z Vv Cancel OK Language Selection Key Figure 6 4 Default Keypad c The keypad functions the same way as the keypad on a computer Make necessary changes to the information User Editable Fields 6 5 Videojet 8610 Operator Manual 6 6 User Editable Fields For date fields do the following tasks d Touch the data window to display the Calendar page see Figure 6 5 A OFFLINES X Job Select Manual Example Change Date lt a May2012 Mon Tue Wed Thu Fri Sat Sun Today Default 26 May 2012 Days Offset 0 p Months Offset eee 21 22 23 24 25 27 1 Years Offset 28 29 30 31 0 Cancel OK a A 4 A Viv iiy nig gt Figure 6 5 Calendar Page e Touch the or button to change the month and year f Touch the date on the calendar to choose the date of the month and touch OK Note Any dates that are not available for selection because of pre defined rules that may have been set in CLARiSOFT are dimmed Touch OK when you are satisfied that the information in the data window is correct The user interface checks the check box If there are only two user editable fields in the job the user interface automatically displays the second field If there are three
3. 0 00mm 3 E 6 31mm 5 6 Default ETE 8 9 i al K x gt Cancel ee Figure 6 11 Quick Position Edit X Position Rev AB Videojet 8610 Operator Manual 5 Touch Next to change the Y axis position A SHUTDOWN _ Edit Fields Field00 Y Position lt 0 00mm gt 5 Min 0 00mm i 3 e Max 8 64mm i 5 6 Default 0 00mm 4 8 9 0 3 a A ve Cancel OK Figure 6 12 Quick Position Edit Y Position 6 Update the selected field as required and touch OK 7 If there is a second field repeat the steps 4 and 5 8 Touch OK after editing all the required fields The job will be updated in the printer and displayed in the current job details bar Note When Touch to Edit and Quick Position Edit features are enabled the Image Job Queue icon is removed You need to navigate to Tools gt Diagnostics gt Control to access Image Update Queue Note The changes made to the job using this feature are saved How to Delete a Job from the Jobs Database To remove jobs that are no longer required proceed as follows 1 Touch the Tools icon on the home page 2 Touch the Database icon on the tools page to open the database page Rev AB How to Delete a Job from the Jobs Database 6 11 Videojet 8610 Operator Manual 3 Select the required database internal or external and touch Edit t
4. Printhead z a 5 a BIS s N 15 5 mm n ee z T 0 61 inches pe EISS Q Qwroese a loe y O SS es A 12 9 mm 0 51 inches 39 6 mm 1 56 O 2 inches p B 100 3 mm 3 95 inches AG seyoul 9z y ww g OZL Y 8 7mm lt q 0 34 inches 70 7 mm 2 78 inches a 122 6 mm 4 83 inches 2 06 inches 194 6 mm p 7 66 inches Figure 9 1 Printhead Dimensions 9 2 Technical Drawings Rev AB Videojet 8610 Operator Manual Product Sensor with Installation Mount 78 max When cover Is opened 36 5 Spot facing 6 Depthi2 7 65 5 2x 4 4x3 4 Figure 9 2 Product Sensor with Installation Mount Dimensions Rev AB Technical Drawings 9 3 Videojet 8610 Operator Manual CLARITY Controller 277 mm 10 9 inches E T g Ele 5 B E Qe i 143 mm 246 mm j 5 6 inches 9 7 inches 171 mm 6 7 inches J H
5. Mc ep No v Yes OK B Figure 5 17 Printhead ON OFF How to Adjust Registration Delay Registration delay allows for additional delay to be added to the Print Sensor Distance that was entered during printer setup Each Job can have a different Registration Delay and the entered value gets saved with the Job A Registration Delay of 0 should cause the Job to be printed on the leading edge of the product and increasing the number will cause the Job to print later on the product Rev AB How to Setup the Printhead Settings 5 15 Videojet 8610 Operator Manual To change the Registration delay proceed as follows 1 Navigate to Tools gt Setup gt Printhead gt Registration Delay The registration delay screen appears see Figure 5 18 on page 5 16 A lt _ gt Note Alternatively select the print position icon _Y_ on the home page to access registration delay screen RUNNING X ai Delay mm lt all mm 5 O Ji Omm 3 aa Max 3000mm 4 5 6 Default gt lt gt v Cancel OK Figure 5 18 Print Registration 2 Input the required Registration Delay Alternately use the or buttons see Figure 5 18 to make small adjustments in the parameter value How to Change Product Direction Navigate to Tools gt Setup gt Printhead gt Product Dir
6. Tools Setup Control System Configuration 4 System Configuration Next configure the direction the product will pass Printhead 1 as viewed from behind the printhead Cancel lt Back Next gt Figure 5 12 Setting up the Printhead Direction Touch Next to set up the print trigger mode see Figure 5 13 on page 5 12 Select the required print trigger or product detect mode Options for each Print Trigger Type a External Print Sensor e Sensor connected to Printhead 1 e Sensor connected to Printhead 2 External Product Sensor Used when printer is connected to external trigger source via the printer s I O port After selecting to appropriate sensor enter the actual distance from the sensor to the center of the cartridge nozzles Note If using the provided holes in the printhead front plate for mounting the print sensor the sensor distance should be 45mm 1 77in for left to right applications and 64mm 2 54in for right to left applications Setting up the Printer using System Configuration Wizard 5 11 Videojet 8610 Operator Manual b Automatic Print Triggering Used when configuring the printer to print at a set interval i e web applications Input the desired distance between leading edges of prints a SHUTDOWN X Syst figuration Print Trigger Mode 4 External Print Sensor v Automatic Print Triggering A lt gt v Cancel lt Back Next gt
7. Buttons Description Setup Page Permits the user to modify a small subset of the printer setup parameters Diagnostics Page Provides on line fault finding routines and diagnostic functions Databases page Provides control over the jobs database of the printer Table 4 2 Tools Page 4 4 Using the Tools Page Rev AB Rev AB Working with Setup Page Navigate to Tools gt Setup see Figure 4 3 Videojet 8610 Operator Manual x Tools Setup Printhead Control Options PN E Consumables lt Figure 4 3 Setup Page The Setup page allows you to access the following parameters e Printhead e Consumables Control e g time date language e Options Using the Tools Page 4 5 Videojet 8610 Operator Manual Printhead Setting Navigate to Tools gt Setup gt Printhead see Figure 4 4 RUNNING Enabled teooo A v Print Speed lt Tools Setup Printhead Registration Delay Product Direction Horizontal Print Density Maximum Supported Print Speed Vertical Print Density Print Orientation X lt No gt 17mm gt Right to left gt 100 240 DPI gt 844mm s 100 240 DPI All Nozzles gt o gt 635mm s gt Figure 4 4 Printhead Setting Buttons Enabled Description Allows the user to enable or disable the printhead for pri
8. from being printed Please correct the problem Once corrected the JT Clear button will become available to enable printing to be restarted A DA Vv Figure 8 1 Fault Display Several faults and warnings may occur at the same time Faults will always be displayed first To view the faults warnings in more detail and to view instructions on what to do about them touch the red or yellow area in the status window at the top of the CLARITY display 8 2 Fault Messages and Warnings Rev AB Rev AB Videojet 8610 Operator Manual Clearing a Fault Message or Warning The instructions in this section provides information on how to clear a fault message A similar procedure is used to clear warnings To view the details of the fault list proceed as follows 1 Touch the red FAULT message to view the list of faults see Figure 8 2 on page 8 3 Faults FAULT ee Printhead 1 Printhead Disconnected gt FAULT E5307 O 3 Printhead 1 No Cartridge gt A gt Figure 8 2 Fault Selection 2 Touch the fault name in the list to read more details about the fault 3 Read the details of the fault and the on screen instructions that tell you what to do about the fault Faults FAULT E5307 Printhead 1 No Cartridge FAULT E5307 O No cartridge has been detected in printhead 1 To clear this fault press the Replace Cartridge button and follow the 0 instructions
9. Figure 5 13 Print Trigger Mode 5 Select how the printer will determine what speed to print at by following the on screen see Figure 5 14 e Fixed Speed Printing Used when the conveyor product speed remains constant This setting is not recommended when printing barcodes or 2D codes The actual speed of the conveyor must be entered Note If the line speed is selected as Fixed make sure that the line speed remains constant throughout printing If the line speed changes the set up should be adjusted to avoid printing errors 5 12 Setting up the Printer using System Configuration Wizard Rev AB Rev AB Videojet 8610 Operator Manual e External Encoder Used when a shaft encoder is connected to the printer This setting is recommended for printing barcodes or 2d codes Tools Setup Control System Configuration System Configuration You may select either an external encoder or a fixed print speed Next configure how the printer will determine the speed to print at Vv Cancel lt Back Next gt Figure 5 14 Line Speed 6 Touch Next to complete system configuration see Figure 5 15 a SHUTDOWN Tools Setup Control System Configuration System Configuration System Configuration complete new Job can be designed and downloaded to the printer using CLARISOFT can be found in the Tools gt Setup gt Printhead menu Q 7 X 4 To fi
10. Figure 4 20 Database Page Buttons Description Internal Shows the job s stored in the printer and allows the user to transfer Jobs to the USB memory stick if available The user is also able to delete Jobs from the Internal database Capacity Shows the estimated number of Job files that could be stored on the printer based on the size of existing Job files and the number of bytes of available Job storage remaining External Shows the Jobs stored on the inserted USB memory stick and allows the user to transfer Jobs to the Internal database The user is also able to delete Jobs from the USB memory stick Note Option only available when USB memory stick is inserted in printer Table 4 12 Database Page Rev AB Using the Tools Page 4 23 Videojet 8610 Operator Manual Password Protection Password protection on the user interface allows different protected access levels for the various operational features During installation you can set the standard or advanced password selection using CLARITY Configuration Manager Refer to Videojet 8610 Service Manual P N 462426 Note Password protection is turned off in the printer by default and must be enabled using CLARITY Configuration Manager Password control can be set up as per the user requirement When the user tries to access a function that is password protected the user interface prompts the user to enter the password When the correct pa
11. Flashing Red Error or fault printhead faults only Flashing Green Printhead OK but not in print mode Solid Red Startup Solid Amber Printhead is printing Solid Green Printhead is ready to print Solid Green Printhead ready to print but cap is with Red Flash closed Table 8 3 Printhead LED Status Controller Faults Fault Cause Solution LCD is dark no Screen Saver is active Touch the screen to turn backlight on again backlight but the Power Indicator Faulty printhead or Power down the controller and disconnect all data LED on the accessory is connected cables and other devices from the unit and attempt controller is ON to the controller to re power it If this corrects the issue then re connect the previously removed items power the unit down each time one at a time until the faulty item is identified LCD has failed and Replace LCD Touchscreen assembly needs replaced Contact your local maintenance engineer or service representative for further support Main Controller PCB Replace Main Controller PCB has failed and needs Contact your local maintenance engineer or replaced service representative for further support Table 8 4 Controller Faults Rev AB Controller Faults 8 25 Videojet 8610 Operator Manual Fault LCD backlight is ON but no image is displayed white screen Cause Faulty printhead or accessory is connected to the controller
12. E3026 Report on CLARITY Operator Interface External Error The operation of the printer has been suspended by the control system If the Clear button is available below you may touch it to clear this error and resume printing Fault E4040 Allowed Login Attempts Exceeded A user enter an incorrect password repeatedly and has been disabled Warning E5300 Printhead Volts Error The Printhead volts are outside the working range Power off and disconnect all printhead connections Power back on and check whether the fault persists If it does then there is a problem with an internal PCB If it does not then there is a short in a printhead or the interconnecting cable Contact your local maintenance engineer or service representative for further support Fault E5301 Group 2 Print Queue Overflow Group 2 has detected more than five products between the print sensor and the printhead This may be due to pack spacing or false sensor triggers or a faulty sensor Touch the Clear button below to clear this fault message and then try to resume printing If the problem persists call your maintenance engineer or local service representative Fault E5302 Group 2 Not Ready Group 2 has been triggered to begin printing on a new product before completing the print for the previous product This could be due to inadequate product spacing or false print sensor trigger
13. Image Control Allows the fine adjustment of the barcode Note Do not adjust the Barcode Fine Adjust value from it s default setting without first printing the Barcode Control Image test pattern to determine the proper value Improperly adjusting this value could cause barcodes and 2D codes to become unreadable Communications Allows the user to reset the printer s serial port to factory default settings These default settings configure the printer to communicate with CLARiSOFT and CLARITY Configuration Manager Table 4 4 Control Page Continued Rev AB Using the Tools Page 4 9 Videojet 8610 Operator Manual Working with Diagnostics Navigate to Tools gt Diagnostics see Figure 4 7 6 gt lt ools Diagnostics Printhead Consumables D i a Control Options D O 3 Figure 4 7 Diagnostics Page lt gt y The diagnostics page allows you to view the following pages e Printhead Consumables e Control for example software versions system information communications port status e Options 4 10 Using the Tools Page Rev AB Videojet 8610 Operator Manual Working with Printhead Diagnostics Navigate to Tools gt Diagnostics gt Printhead see Figure 4 8 A x Tools Diagnostics Printhead Horizontal Print Density 100 240 DPI 0 Vertical Print Density 400 240 DPI All Nozzles Inputs gt oO O
14. Ked Cancel OK Figure 5 20 Horizontal Print Density Page Vertical Resolution Vertical Resolution Print Density has no effect on the maximum line speed of the printer but can be used as a method of reducing the amount of ink used for printing 2 Navigate to Tools gt Setup gt Printhead gt Vertical Print Density Select the appropriate print density value and touch OK to confirm Tools Setup Printhead Vertical Print Density v 100 240 DPI All Nozzles 50 240 DPI Checkerboard Nozzles 50 120 DPI Alternate Nozzles 50 120 DPI Left Nozzles Only TTO 50 120 DPI Right Nozzles Only Y v canes OK Figure 5 21 Vertical Print Density Page 5 18 How to Setup the Printhead Settings Rev AB Videojet 8610 Operator Manual How to Change Print Orientation This setting allows the printed image to be rotated by 180 degrees so that it prints in an inverted orientation 1 2 Navigate to Tools gt Setup gt Printhead gt Print Orientation Select the appropriate orientation and touch OK to confirm How to Create a Job Jobs are created offline on a PC using CLARiSOFT software and are then downloaded to the printer for more information refer How to Load a Job for Printing on page 5 29 Rev AB Note All dimensions in CLARiSOFT are in millimeters mm 1 2 3 Select File gt New from
15. Solution Power down the controller and disconnect all data cables and other devices from the unit and attempt to re power it If this corrects the issue then re connect the previously removed items power the unit down each time one at a time until the faulty item is identified LCD has failed and needs replaced Replace LCD Touchscreen assembly Contact your local maintenance engineer or service representative for further support Main Controller PCB has failed and needs replaced Replace Main Controller PCB Contact your local maintenance engineer or service representative for further support Touchscreen not registering input in the correct location of the screen Touchscreen out of calibration Recalibrate the touchscreen by navigating to Tools gt Setup gt Control gt Recalibrate Touchscreen and following the on screen instructions If the touchscreen is too far out of calibration to navigate to software then it must be recalibrated using CLARITY Configuration Manager Refer Service Manual or contact your local maintenance engineer or service representative for further support Touchscreen not registering ANY input Touchscreen out of calibration Touchscreen must be recalibrated using Clarity Configuration Manager Refer Service Manual or contact your local maintenance engineer or service representative for further support Touch screen has failed and needs replacement Re
16. The priming of cartridge is completed and the cartridge is ready to be inserted to the printhead 5 4 How to Insert the Cartridge into the Printhead Rev AB Videojet 8610 Operator Manual Inserting the Cartridge To insert the cartridge into the printhead do the following tasks Note Do not touch the nozzle plate as this may have an adverse effect on the printed image 8 Place the cartridge into the printhead see Figure 5 4 i Cartridge Figure 5 4 Inserting Cartridge into Printhead 9 Secure the cartridge in place by pressing it forward until the cartridge snaps in place Dr i zm Cartridge Figure 5 5 Securing Cartridge in place How to Turn ON the Printer To turn ON the printer do the following tasks 1 Make sure that the cartridge is available and inserted correctly 2 Make sure that all the cables are not damaged and are connected correctly 3 Turn ON the mains supply to the printer Rev AB How to Turn ON the Printer 5 5 Videojet 8610 Operator Manual 4 Press the power switch on the CLARITY controller see Figure 5 6 Power Switch J gt Figure 5 6 Printer Power Switch Once power is switched ON the controller will boot up This will take approximately 60 seconds during which CLARITY startup screens appear On successful boot up the CLARiTY home page appears see Figure 5 7 on page 5 7 To start the system configuration wizard manually navigate to Tools gt Setu
17. maximum row sizes Use CLARISOFT to increase the number of columns or rows in the PDF417 and Micro PDF417 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1235 Invalid Job File EAN13 Price Too Large correct in Warning CLARiSOFT The EAN13 barcode contains a price that is too large to be encoded within the barcode Use CLARiSOFT to check and correct the maximum price value for price field that is referenced by the barcode Touch the Clear button below to clear this warning message E1236 Invalid Job File Invalid Font correct in CLARiISOFT Warning Use CLARiSOFT to remove all bitmap font fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this warning message E1237 Invalid Job File Invalid Font correct in CLARISOFT Warning Use CLARiSOFT to check and ensure that all text fields used by this Job file display properly in CLARiSOFT Then download the corrected file to the printer Touch the Clear button below to clear this warning message E1238 Invalid Job File Invalid Global Count Value correct in Warning CLARiSOFT The current global count value is either too long for the counter specified in the job or contains characters that are not valid The global count value will be reset when this job is selected Use CLARiS
18. Note Line Selection mode is disabled by default and must be enabled using CLARiTY Configuration Manager When Line Selection mode is enabled the desired jobs can be assigned to the correct lines by doing the following tasks 1 Select JOB from the Home page see Figure 6 15 OFFLINE X Home 10 54 26 07 2013 SOC JOB DOP BARCODE 1ST 2 Performance Consumables Cartridge 1 Throughput Op m Batch Count 925 gt Total Count 1841 i Figure 6 15 Select Job Rev AB Line Select Mode 6 13 Videojet 8610 Operator Manual 2 To assign a particular job to Line 1 a Select Line 1 see Figure 6 16 Line Select Line1 Production Disabled gt x Line 2 Production Disabled gt on eOr Figure 6 16 Line Select b Select the correct job from the job list and touch OK c You can preview the assigned job see Figure 6 17 d Touch OK and Home Page appears The job selected is shown on the Line Select page Job Select VJ8610 7 Dot Sample Printhead 1 Printhead 2 23 04 2012 CDX210V 23 04 2012 CDX210V lt gt gt Cancel OK Figure 6 17 Job Select Preview 6 14 Line Select Mode Rev AB Videojet 8610 Operator Manual 3 To Remove the line assignment a Touch L on the Line Select page see Figure 6 18 a as gt lt Line Select
19. Touch the Clear button below to clear this fault message E1204 Invalid Job File Application Identifier Incorrect Fault Application Identifier contains non numeric data correct in CLARISOFT An EAN128 barcode field contains an application identifier containing non numeric data but EAN128 application identifiers must be numeric Use CLARiISOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1205 Invalid Job File Application Identifier Length Incorrect Fault Application Identifier 23 requires a length digit correct in CLARISOFT EAN128 barcode fields with an application identifier of 23 should contain a length digit following the application identifier Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1206 Invalid Job File EAN Field Incorrect Length EAN Fault barcode does not have expected number of digits specified by Application Identifier correct in CLARiSOFT An EAN128 barcode field in the Job file does not have the number of characters that are specified by its application identifier Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this f
20. or if missing sections of print begin to appear during normal use that can not be recovered by wiping the nozzles A Warning PERSONAL INJURY Wear eye protection when handling fluids If fluid splashes in your eyes flush your eyes with water for 15 minutes and consult a physician immediately A Warning PERSONAL INJURY Wear gloves when handling fluids If fluid contacts the skin wash immediately with soap water DO NOT use cleaning solution washdown or solvent to clean fluid stains from the skin For priming the cartridge do the following tasks 1 Remove the cartridge from the box and poly bag 2 Remove the orange snap on shipping cap and blue tape from the orifice array Figure 5 1 Orange Cap 5 2 How to Insert the Cartridge into the Printhead Rev AB Videojet 8610 Operator Manual 3 Hold the cartridge with the orifice array item 2 Figure 5 2 pointing upwards 4 Usea priming tool item 1 to gently press through the access hole until ink begins pooling onto the orifice array as shown in Figure 5 3 on page 5 4 1 Priming Tool 2 Orifice Array Figure 5 2 Priming Tool Rev AB How to Insert the Cartridge into the Printhead 5 3 Videojet 8610 Operator Manual 5 Continue pressing until no bubbles are visible on the pooled ink on the orifice array ee ink with bubbles Figure 5 3 Pooled Ink on the Orifice Array 6 Gently wipe the orifice array to remove pooled ink 7 Remove the priming tool
21. x Line 1 VJ8610 7 Dot Sample gt x Line 2 VJ8610 7 Dot Sample gt Vole Qi Figure 6 18 Line Select Page b Remove Line Assignment page appears with the following choices see Figure 6 19 e Disable Selecting this option will cause the printer to go Offline when particular line is selected e No Print Selecting this option will cause the printer to remain in the Running state when particular line is selected but not print Line Select Remove Line Assignment Remove Line Assignment You have chosen to remove the selected job for Line 2 Would you like to Disable production from Line 2 or Allow product from Line 2 to go out without this printer printing on it cee Disable No Print Figure 6 19 Remove Line Assignment Rev AB Line Select Mode 6 15 Videojet 8610 Operator Manual 4 Line Select page appears again see Figure 6 20 a If you have selected Disable then the message Production Disabled appears b If you have selected No Print then the message Non Printing Job Line Select x Line 1 VJ8610 7 Dot Sample gt Line 2 Non Printing Job gt X lt Figure 6 20 Line Select Page How to Replace the Cartridge To replace the cartridge proceed as follows Remove the Old Cartridge To remove the cartridge from the printhead proceed as follows 1 Unlock the old cartridge from the print
22. 26 07 2013 JOB DOP BARCODE 1ST 2 od Performance Consumables Cartridge 1 Throughput Qp m Batch Count 925 TS lt gt Total Count 1841 99 1 Offline Status 2 Startup Shutdown Figure 5 35 Home Page Offline 4 Ifa fault or a warning condition exists a fault or warning message appears in the status bar instead of the OFFLINE status Review the Fault Messages and Warnings on page 8 1 and clear as required before continuing 5 To enable the printer to print touch the green Start button Note Changing the status to OFFLINE mode provides power to the printhead and starts monitoring of the printhead parameters This will also allow the printhead to be purged manually if conditions are met Note The status bar can also be used to place the printer into ONLINE or OFFLINE mode STOP or RUN Make sure that the printer is not placed in ONLINE OFFLINE mode in error Note The Start button will not function if there is no Job loaded to print Rev AB How to Start the Printer 5 31 Videojet 8610 Operator Manual How to Stop the Printer To stop the printer from printing touch the red Stop button see Figure 5 36 or touch the status bar The printer returns to the OFFLINE state Stop Button Figure 5 36 Stop Button Print Screen Saver The CLARITY operating system has a screensaver function similar to that of a PC to extend the servic
23. 8 Touch To Edit 3 The job opens with the user editable fields highlighted Note Only jobs that have user editable fields can be edited using Touch to Edit feature These are set up in CLARiISOFT during message creation SHUTDOWN a TIJ Text Touch To Edit J lt DefaultText DefaultText3 18 03 2013 DefaultText 2 FixedText 0 00 A lt gt y Cancel Bk Figure 6 7 User Editable Fields Highlighted 4 To edit a user field touch the user field 5 The appropriate user field editor based on the user field type is displayed for the update Update the user field as required and touch OK a SHUTDOWN K Touch To Edit Edit Fields Field00 1 4 IUSER EDIT QUEWPFEPRETHEY PUG FORR a A siibDbiFieceiHi yu KIL Z xictlviliBANni my 4p 2123 B 12 E A lt _ gt vi Cancel OK Figure 6 8 User Field Editor Rev AB Videojet 8610 Operator Manual 6 If there are additional user fields repeat step 4 and step 5 for each field 7 Touch OK after editing all the required user fields The job will be updated in the printer and displayed in the current job details bar following the next print Quick Posit
24. A ile Figure 8 3 Fault Details Display 4 When you have corrected the fault the Clear button is activated Touch Clear to remove the fault message Fault Messages and Warnings 8 3 Videojet 8610 Operator Manual CLARITY Error messages Error No Report on CLARITY Operator Interface Status FaultNotClearable The fault 1 has occurred and is preventing jobs from being printed Please correct the problem Once corrected the Clear button will become available to enable printing to be restarted WarningNotClearable The warning 1 has occurred If the problem is not corrected the printer may stop printing jobs correctly Please correct the problem Once corrected the Clear button will become available to remove the warning FaultlsClearable The fault 1 has occurred and is preventing jobs from being printed Please correct the problem and touch the Clear button to enable printing to be restarted WarninglsClearable The warning 1 has occurred If the problem is not corrected the printer may stop printing jobs correctly Please correct the problem and touch the Clear button to continue E1000 Image Update Failure The printer was unable to Fault update the current Job before the next print was required This usually occurs because products are too close together Touch the Clear button to enable printing to be restarted E1001 Count Limit Reached One or more of the
25. Diagnostics gt Printhead gt Outputs see Figure 4 13 ga Tools Diagnostics Printhead Outputs External Relay Output 1 9 amp 10 _ Open External PNP Output 2 11 Off External PNP Output 3 12 TT of External PNP Output 4 13 Py off Figure 4 13 Printhead Outputs Diagnostics Page Each button shows the status of a physical output on the printer Touching the Toggle button allows the user to force the state of an output Open Closed or On Off which is useful for diagnostic purposes Using the Tools Page 4 15 Videojet 8610 Operator Manual External Relay and PNP Outputs The printer has one configurable relay output and three configurable PNP 24V outputs General This screen shows the current value of some basic parameters Navigate to Tools gt Diagnostics gt Printhead gt General see Figure 4 14 The user can view the different printhead settings like product direction print sensor mode printhead pocket version and head attached status Tools Diagnostics Printhead General Product Direction Left to right Print Sensor Mode Sensor connected to Printhead 1 Head Attached Yes Q PrintheadPocketVersion 0 252 A lt gt Vv Figure 4 14 Printhead General Diagnostics Page 4 16 Using the Tools Page Rev AB Rev AB Capping Videojet 8610 Operator Manual Navigate to Tools gt Diagnostics gt Printh
26. all the jobs in the USB device see Figure 5 31 14 Touch on the job you require the file size is displayed Tools Databases gt External 19 lt Statistics 1 File i 1 15 5KB One On One co memory 5 _r O A Print Test 2 O n e n lt gt 7 m v j i y 4 3 2 1 File Size 4 Cancel Button 2 Edit Button 3 Transfer Button 5 Selected Job Figure 5 31 Jobs List on USB Device How to Download a Job File 5 27 Videojet 8610 Operator Manual The buttons at the bottom of the page have the following functions Buttons Functions Cancel Exits the current operation and takes you back to the previous screen Transfer Button Restores the currently selected Job Edit Allows Jobs to be deleted from the USB Memory Stick Table 5 3 Bottom Buttons 15 Touch gene to restore a job A confirmation appears Figure 5 32 Touch Yes to confirm A XK J Restore Job Are you sure you want to restore the job One O Yes pa No Tools Databases External Restore Job lt 4 Figure 5 32 Confirmation Screen Note To restore all Jobs from the USB Memory Stick at one time do not select a Job name from the list and touch the Transfer button jess 5 28 How to Download a Job File Rev AB How
27. and start a job with print data in it The protective tape on the nozzle rows on the cartridge was not removed The nozzle row on new cartridge is protected by a protective tape If you forget to remove this protective tape the cartridge will not be ready for printing Please check whether the protective tape has been removed Mirror Image with ghosted print Product Direction not set correctly Navigate to Tools gt Setup gt Printhead gt Product Direction and change accordingly Print is upside down 9 uef 10 dx5 Fs GEZ 301 Fy Print Orientation not set correctly Navigate to Tools gt Setup gt Printhead gt Print Orientation and change accordingly Table 8 2 Printing Faults Continued Rev AB Printing Faults 8 23 Videojet 8610 Operator Manual Fault Printed image not the expected length may have ghosted print Cause Fixed Print Speed set incorrectly Solution Use the System configuration Wizard to configure the correct Fixed Print Speed Refer Setting up the Printer using System Configuration Wizard on page 5 9 Encoder settings do not match actual encoder configuration Modify the EncoderNumberOfLines and EncoderWheelDiameter settings to match actual encoder configuration Contact your local maintenance engineer or service representative for further support The Horizontal Print Density
28. can be evacuated using a vacuum pump or be removed with a fine paintbrush Make sure to switch off the printer while doing this Rev AB Information on Care 7 1 Videojet 8610 Operator Manual Maintaining the Cartridge Storage of Cartridge The cartridge should be stored at room temperature A temperature of 5 40 C and a relative humidity of 10 90 is ideal Whenever the printer is not used for any lengthy period it is advisable to remove the cartridge from the mounts and to store them in the protective caps to protect the nozzles from drying out Cleaning the Cartridge Cleaning of the cartridge may become necessary if the print quality has degraded due to accumulated debris ink on the nozzles or if the cartridge was left uncapped Note You must prime the new cartridges when it is used for the first time Refer Priming the Cartridge on page 5 2 Do the following tasks to clean the cartridge nozzles in an attempt to restore optimal print quality 1 Wipe cartridge nozzles from one side to the other using a dry lint free cloth Note Do not wipe nozzles in an up down motion 2 Wipe cartridge nozzles from one side to the other using a lint free cloth moistened with cleaning solution Caution EQUIPMENT DAMAGE Use approved fluids to clean the ink cartridge 3 Holding the cartridge over an appropriate waste container rinse the nozzles using the cleaning solution Caution EQUIPMENT DAMAGE Make sure th
29. dente awed es 5 30 How to Stop the Printer sy cis wi eee ee Rare BS BS 5 32 Print Screen Saver vs potu 5 SkGR en eee owas eee Ren bees 5 32 Chapter 6 Additional Printer Operations Viewing the Current Job or Image yc 3 564 ces ecee see wane eee Ss 6 2 Selecting a New Job 002 sob inns Sed wie ele n His ad wee eked 6 3 User Editable Fieldsin ponui yi pean Ree oe ay ee we reese 6 4 How to Change the Text and Date Fields 6 4 Touch To Editii lee eine aes ei Dabs ah e eE EE Ee aE aa 6 7 Quick Position Edit cs0044 dines eaten ak ends RA hd s Ra eens 6 9 How to Delete a Job from the Jobs Database 6 11 Line Select Moden enrosi ioen anh elated wei Ea nee Naas 6 13 How to Replace the Cartridge 0 cee eee eee eee 6 16 Remove the Old Cartridge 0 0 0 cece eee eee 6 16 Insert the New Cartridge 4 5 cccs ayia aout eek vautewwes 6 17 Adjust the Ink Level Manually 00000 6 18 Production Audit Log iid eel ois awe ee EES POR rre 6 19 How to Update Printer Software 0 ccc eee ee eee 6 21 Updating by USB Key nt n ce cere tees hewn is ees at 6 22 Updating by CLARITY Configuration Manager 6 22 Chapter 7 Maintenance Information on Care osiris ide isi cia EE E E E 7 1 Maintaining the Cartridge i i eters ie dew sige een Suiele eee 7 2 Storage of Cartridge tases cic pes baci eee Sep whee ieee ee 7 2 Cleaning the Cartridge 6 5 npc Sec
30. fault message E1243 Invalid Job File Avoidance Date correct in Fault CLARiSOFT Use CLARiSOFT to check and correct the calculated dates in the job Then download the corrected file to the printer Select a valid Job and then touch Clear button below to clear this fault message E1500 Log File Corruption Corruption has been detected in Warning the log file Please navigate to Tools gt Diagnostics gt Control gt Log Files for more details Touch the Clear button below to clear this warning message E1501 Log File Space Critical The available space for Fault logging has reached a critical level Please archive the log file or delete unnecessary files from the Job database to free up some space This fault message will clear automatically when the free space is increased E1502 Log File Space Limited The available space for Warning logging becoming limited Please archive the log file or delete unnecessary files from the Job database to free up some space Touch the Clear button below to clear this warning message E1503 Logging Space Exhausted The available space for Fault logging is exhausted Please archive the log file to free some space Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 13 Videojet 8610 Operator Manual Error No Report on CLARIT
31. gt A CLARITY started 16 12 33 11 03 2013 gt lt gt v Ha g Table 4 10 Control Parameters Using the Tools Page 4 21 Videojet 8610 Operator Manual Buttons Description Image Update Displays all Jobs currently in the printer s queue and Queue the number of times each Job has been allocated to print No Print Limit indicates that the currently loaded Job will continue to print until a new Job is loaded Table 4 10 Control Parameters TCP IP A RONG x lt a Control Communications TCP IP i lt 4 IP Address 0 0 0 0 Subnet Mask 0 0 0 0 _ CLARITY Communications gt Text Communications gt ZPL Emulation gt A Ww Figure 4 19 TCP IP Parameters IP Address Displays the IP Address of the controller Subnet Mask Displays the Subnet Mask number CLARITY Displays the TCP IP port number and Communications CLARITY network status Text Communications Displays the TCP IP port number assigned for Text Communications ZPL Emulation Displays the TCP IP port number assigned for ZPL Emulation commands Table 4 11 TCP IP Parameters 4 22 Using the Tools Page Rev AB Videojet 8610 Operator Manual Working with Database Navigate to Tools gt Databases see Figure 4 20 XK oJ Tools Databases lt 4 KAE Internal Capacity External lt gt Vv
32. including electrical business equipment EN 60529 Degrees of protection provided by enclosures IP Code IP65 Rev AB iii Videojet 8610 Operator Manual Support and Training Contact Information If you have any questions or need assistance contact Videojet Technologies Inc at 1 800 843 3610 for all customers within the United States Outside the U S customers should contact their Videojet Technologies Inc distributor or subsidiary for assistance Videojet Technologies Inc 1500 Mittel Boulevard Wood Dale IL 60191 1073 U S A Phone 1 800 843 3610 Fax 1 800 582 1343 International Fax 630 616 3629 Web www videojet com Service Program About Total Source Commitment Total Source TOTAL SERVICE PLUS RELIABILITY is the Videojet Technologies Inc commitment to provide you our customer the complete service you deserve The Total Source Commitment The Videojet Total Source Service Program is an integral part of our business in providing marks codes and images where when and how often customers specify for packages products or printed materials Our commitment includes Applications support Installation services Maintenance training Customer response center Technical support Field service Extended hours phone assistance Parts and supplies Repair service Rev AB Rev AB Videojet 8610 Operator Manual Customer Training Fluids If you wish to perform your own service
33. is set too high for the line speed Set the Horizontal Print Density to a value compatible with the line speed being used Refer How to Adjust Print Resolution on page 5 17 Parts of the printed image appear stretched or compressed while other parts print correctly The product is slipping on the conveyor causing it to move a different speed than the encoder or Fixed Print Speed for a brief moment Improve product handling so that the product is always moving at the same rate as the encoder or Fixed Print Speed Karte Lot 12 5 tz Exp 0 an 16 The encoder is moving at a different speed that the product for a brief moment Ensure that the encoder is making good contact with the conveyor belt or product Contact your local maintenance engineer or service representative for further support The print position is incorrect The sensor distance is incorrect Measure the actual values and adjust the setting Refer How to Setup the Printhead Settings on page 5 14 The registration delay is incorrect Navigate to Tools gt Setup gt Printhead and modify the Registration Delay Refer How to Setup the Printhead Settings on page 5 14 Table 8 2 Printing Faults Continued 8 24 Printing Faults Rev AB Videojet 8610 Operator Manual Printhead LED Status 670 ol g Status Off No power to printhead Flashing Amber No cartridge installed
34. mark to the immediate left of the text e They are always preceded by the word Warning e They are always found before the step or information referring to the hazard For example AN Warning PERSONAL INJURY When replacing cartridge be aware of risk of injury from moving machine parts Caution The caution statements indicate hazards or unsafe practices that result in equipment or property damage e They have a triangular symbol with an exclamation mark to the immediate left of the text e They are always preceded by the word Caution Content Presentation 1 3 Videojet 8610 Operator Manual e They are always found before the step or information referring to the hazard For example A Caution EQUIPMENT DAMAGE Read this chapter thoroughly before attempting to install operate service or maintain this equipment Notes Notes provide additional information about a particular topic For example Note You can set the password protection for some functions to prevent any access that is not authorised Abbreviations and Acronyms Abbreviation Expansion AC Alternating Current LED Light Emitting Diode UI User Interface WYSIWYG What You See Is What You Get Table 1 2 Abbreviations and Acronyms l 4 Abbreviations and Acronyms Rev AB Videojet 8610 Operator Manual Chapters in the Manual This manual is divided into nine chapters An introduction to the topics that each ch
35. mode allows up to 16 jobs to be configured on the printer BCD mode Line Select Cartridge Cartridge is the printing consumable that includes a jetting and an ink delivery system in a disposable package Printhead Printhead is the package intended to be mounted next to a production line The ink cartridge is inserted into printhead Reverse Print Reverse printing is used in systems whose printheads are moved on traveling units Reverse printing permits printing in both directions of movement Bi directional printing Reverse Print Rev AB Glossary 1
36. printhead electronics Touch the Clear button below to dismiss this warning E5312 Printhead 1 Over Temperature The temperature of Fault printhead 1 electronics is critically high Printing has been stopped to prevent damage to the printhead electronics This fault may be cleared by touching the Clear button below once the temperature has returned to safe operating levels Table 8 1 CLARITY Error Messages Continued Rev AB CLARITY Error messages 8 17 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E5313 Printhead 1 Monitoring Error Printhead 1 Warning temperature and status cannot be monitored due the high duty cycle of the printer Monitoring of this printhead will recommence when the duty cycle reduces Touch the Clear button below to dismiss this warning E5314 Printhead 1 Ink Low The ink level of the cartridge Warning in printhead 1 is low The cartridge should be replaced at the first available opportunity to prevent down time on the production line This warning will clear when the ink level is restored to above the warning level E5315 Group 2 Printhead 1 Ink Low The ink level of the Warning cartridge in group 2 printhead 1 is low The cartridge should be replaced at the first available opportunity to prevent down time on the production line This warning will clear when the ink level is restore
37. the CLARiSOFT menu Select VJ8610 from the list of Coders Select the appropriate template for the application One Head One Single Head Image Used for applications with only one printhead attached to the controller This option will create a Job file with one sub image assigned to one printhead e Two Heads Two Different Images Used for application with two printheads attached to the controller and each printhead will print different information This option will create a Job file with two sub images each assigned to a different printhead e Two Heads All like Head 1 Used for application with two printheads attached to the controller and each printhead will print identical information This option will create a Job file with one sub image assigned to both printheads Enter the desired Image Width mm Typically this value should be the width of the product being printed on so that placement of fields in CLARiSOFT will correspond to the placement of the fields on the product Select OK This will take you to a blank sub image 1 Note To switch between sub images select File gt Properties and on the File tab select the desired sub image number from the Sub Image Name menu Then press OK Use the CLARiSOFT Toolbox items on the left hand side of the screen to create the Job How to Create a Job 5 19 Videojet 8610 Operator Manual Inserting Barcodes and 2D Codes into a Job When creating a Job that cont
38. 1 1 Related Publications 2 4 0 kwh ets haw een een eh ear e Bates 1 1 Langage Codes orein eseri RE ketene es Be ates 1 1 Content Presentanon 1435 e a a bie en es 1 2 Positional References 1c eed ved ed was Oe aie OY A DEORE 1 3 Units of Measurement 00550055 055 eee Si a alee Sey eee 1 3 Safety Information yh nies ae hpers en hp eww ses dana aes keke aes 1 3 Notesi ii pen rosaa e vung Ral aA E Gals ey 1 4 Abbreviations and Acronyms si 6s caus vet aa tps te ees 1 4 Chapters in the Mantial 0 0 dines Pkeiee Sl ee OEP ieee eee 1 5 Chapter 2 Safety InttOd CHOON sts 5 e482 SPs 5ishg See 2 Saad p i pia Seeds 2 2 Equipment Safety Guidelines i sen eden Pao BER 2 2 Comply with Electrical Codes s s c 05 iis i aiken aie eee 2 2 Electrical POWE spis ohi aoe ge orie men Medeor a e AA 2 3 Do Not Remove Warning Label 00 00050 2 4 Grounding and Bonding 0 0 c scenes 2 4 COMMUMICAUCHS sy id eas ee owes EEEE E Se Cee RRS WET RS 2 4 Printhead and Cartridges i jcc ay eaves Pe eRe Vote EN A 2 4 Fluid Safety Guidelines 2 2 cacjvetcnige teenies bes Oe eee RS 2 5 Other Important Guidelines sc eed ceed Seed ews Oe bs we ewes 2 6 Medical EMmerpencies 5 4 5 40505 Sooo wee els 2 7 Emergencies Involving Printer Fluids 2 7 Chapter 3 Main Parts Equipment Deschiphon 1 iccve stat xavtn eae aera s 3 1 Rev AB Videojet 8610 Operator Manual CLARITY Controller 0 000 ene 3 1 Printh
39. 26 G CLARISOFT C Users Administrator Desktop 4head_elipse ciff E ait View Toots Help xt New Ctrl N g 5 Open Ctrl O nue a Save Ctrl 5 ra Save As User Level Date Calculations i H Data Sources a E Select Coder lee Properties Print Preview Ctrl U Sub Image Preview r Print 1 AAN Recent Files gt Exit ba Couric fr 1 i etait lalate 7 Figure 5 25 Job Download Command Download C Users Administrator Desktop 4head_elipse ciff Printer Type Windows Printer Real Time Coder Select Output Device Videojet CLARITY 38610 Z Enter Number of Prints Required Unlimited Figure 5 26 Job Download Command 3 Ensure that the Real Time Coder is selected see Figure 5 26 5 24 How to Download a Job File Rev AB Rev AB Videojet 8610 Operator Manual Ensure that the correct printer is displayed in the Select Output Device menu Note If you do not select the correct output device the image will not be correct for the printer Select Print to File from Image Options Select the USB memory device to use from the drop down menu Note The Print What options will not display until a suitable memory device is selected To download only the currently opened Job file select the Curre
40. 32 A 5 amp lt gt Total Count 1848 v 5 99 1 Printer Status Bar 6 Performance Information 2 Tools Button 7 System Control Buttons 3 Current Job Details Bar 8 Home Button 4 Consumables Information 9 Job Select Button 5 Print Position Figure 4 1 CLARITY Home Page AN Warning PERSONAL INJURY The printer starts printing if you touch the printer status bar when the printer is in OFFLINE mode Make sure that you do not touch the status bar if the printer is not required to run 4 2 Using the Home Page Rev AB Videojet 8610 Operator Manual Buttons Description Printer Status Bar Provides information about the status of the printer e Running Printer is on and ready to print when the proper print trigger is received Offline Printer is on and not printing Shutdown Power to the printhead is disabled and not printing Warning Conditions exist that the Operator should be aware of but do not keep the system from printing Fault Conditions exist to keep the system from printing Allows the user to toggle between offline and running mode enabling or disabling printing Allows the user to access the current warning and fault screens if any present Tools Button Opens the Tools menu when selected Current Job Details Page Displays the information about the current job and when selected opens the current job details screen Consumables Provides information about the status of the Informatio
41. 75 180dpi 0 85 1 27 1 69 2 12 2 54 Table 5 2 Print Density Note For more information refer How to Adjust Print Resolution on page 5 17 How to Download a Job File Rev AB A job file can be downloaded from the PC to the printer using the following methods e Direct cable connection serial port of TCP IP e USB memory stick Download Job File using TCP IP or Serial Connection 1 Connect the communications cable serial or ethernet between the PC and the corresponding port of the printer Note The printer must be turned on to download job files Note For details on configuration of printer s communication ports for use with CLARiSOFT refer to Service Manual P N WLK462426 2 Click the Printer icon from the tool bar in CLARiSOFT The Print window appears see Figure 5 22 on page 5 22 3 Ensure that the Real Time Coder is selected 4 Ensure that the correct printer is displayed in the Select Output Device menu How to Download a Job File 5 21 Videojet 8610 Operator Manual 5 Select Download under Image Options Prine Untied Printer Type O Windows Printer Real Time Coder Select Output Device Yideojet CLARITY J8610 Enter Number of Prints Required fo s Unlimited Image Options Download Download and Select O Print to File Print What Database Record Figure 5 22 Select Output Device 6 To download only the curren
42. C Mains Power fuse AC Power Port for connecting the controllers AC Connector Mains Power cable USB USB A Port that allows the connection of a USB memory stick for functions such as printer software updates transferring Jobs and backup restore of printer archive or clone files Power Over RJ 45 port for connecting the printer to a Ethernet TCP IP network device that requires Power Over Ethernet POE support Ethernet RJ 45 port for connecting the printer to a TCP IP network Encoder ENC Port for connecting a shaft encoder to the controller to tell the software how fast the substrate is traveling Printhead 2 Port for connecting the data cable that runs Dataline between printhead 2 and the controller Printhead 1 Port for connecting the data cable that runs Dataline between printhead 1 and the controller Input Output I O Port for connecting external devices to the printer s hardware inputs and outputs For more information refer Service Manual P N WLK462426 Serial Port IOIOI RS 232 Serial Port for connecting to PC IOIOI PLC or other capable device special adapter cable required Table 3 1 Controller connections Equipment Description 3 3 Videojet 8610 Operator Manual Printhead The printhead houses the ink cartridge and capping mechanism and allows the incorporation of accessories fiber optic print trigger mounts etc 1 1 Data Line 2 Product Sensor Connector 3 Ca
43. Dispose off according to SDS and local regulations Figure 3 5 Ink Cartridge Connector Cables The printhead data cable is available with straight connectors or with right angled plug on one side Figure 3 6 Connector Cable from Printhead to the Controller 3 6 Equipment Description Rev AB Videojet 8610 Operator Manual Product Sensor The product sensor and associated components detect the print material and transfers the print signal Figure 3 7 Sensor Optical Fibre The optical fibre is fitted between the product sensor and controller Figure 3 8 Optical Fibre Rev AB Equipment Description 3 7 Videojet 8610 Operator Manual Other Components Figure 3 9 shows the system overview of the printer on a production line 1 Product 4 Conveyor Belt 7 Ethernet 2 Beacon 5 Back of the Controller 8 Back of Printhead 3 Shaft Encoder 6 Mains Power Supply 9 Product Sensor Figure 3 9 System Overview Shaft Encoder The shaft encoder is used to measure the product speed which is fed back to the controller Figure 3 10 Shaft encoder 3 8 Other Components Rev AB Videojet 8610 Operator Manual Measuring Wheel for Shaft Encoder The shaft encoder measuring wheels for different conveyor belt surfaces are shown in Figure 3 11 re A Pi E s D iw a LAL 4 Figure 3 11 Measuring Wheels for Shaft Encoder Resilient Shaft Encoder Mount The resilient mount ensures that the shaft encoder is perfect
44. If the current job is not the job that you want to print refer to the instructions in Selecting a New Job on page 6 3 4 Touch the Back button on the navigation bar or the Home button to return to the home page Selecting a New Job Rev AB If you want to print a job that is not the current job you can select a different one Refer How to Load a Job for Printing on page 5 29 You can modify the information before printing the job Refer User Editable Fields on page 6 4 for information on how to change it To exit the job selection menu at any stage without making any changes touch the Cancel button Selecting a New Job 6 3 Videojet 8610 Operator Manual User Editable Fields Some jobs contain user editable fields These fields are part of the job that can be changed There are three types of user editable fields e Variable TEXT fields For example they are used for batch codes product names and other text jobs e Variable DATE fields For example they are used for sell by dates e Variable COUNTER fields Allows you to modify the starting value for a counter If the selected job has a user editable field the interface prompts the user to review this field and edit if required Note Each field has a check box The check box is unchecked initially As you enter the data and touch OK the user interface automatically checks the box You can proceed to the next step only when all the boxes are c
45. Insert the Cartridge into the Printhead 5 2 Pr Ee Ar IE We he oN be ced ine ath me leh Dinh 5 2 Inserting the Cartridges 45 y insite oa ete ee eee eS 5 5 How to Turn ON the Printer lt 2 30s ened ee acwn Pek amk hee ragl wks 5 5 How to Set the Screen Orientation 0 000 e eee eee 5 8 Setting up the Printer using System Configuration Wizard 5 9 Language Region Country Date and Time 5 10 Printhead Sern es iets asticy scat x sueataea voce ay ae Rea ye 5 10 How to Setup the Printhead Settings 06 5 14 How to Enable Disable the Printheads 5 14 How to Adjust Registration Delay 044 5 15 How to Change Product Direction 0044 5 16 How to Change Print Direction 00 0 000004 5 17 How to Adjust Print Resolution 00048 5 17 2 Rev AB Videojet 8610 Operator Manual How to Change Print Orientation 00 5 19 How to Create aJob oiea ae E n EE EE 5 19 Inserting Barcodes and 2D Codes into a Job 5 20 How to Download a Job File 0 0 cen 5 21 Download Job File using TCP IP or Serial Connection 5 21 Download a Job File using USB Memory Stick 5 23 Connecting the USB Database sastevsuxincny oie were va ees 5 26 How to Load a Job for PrintinG 2 jin wes ene aed oh wen new ha 5 29 How to Start the Printen sc isaiee conte wwe
46. OFT to ensure that all jobs contain the same configuration for this global counter Touch the Clear button below to clear this warning message E1239 CLARITY Data File Complete All data has been Fault printed in the current CLARITY Data File Please select a new Job to resume printing Note you will have to install a new CLARITY Data file before selecting the Job if that job uses a CLARITY Data file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued 8 12 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1240 Missing CLARITY Data File There is no CLARITY Fault Data File installed in this printer and the selected Job uses a CLARITY Data file to lookup the data it prints Please select a new Job or install a CLARITY Data file to resume printing Touch the Clear button below to clear this fault message E1241 CLARITY Data File Failed There is a problem with the Fault installed CLARITY Data file Please select a new Job or install a new CLARITY Data file to resume printing Touch the Clear button below to clear this fault message E1242 Invalid Job File Barcode data too long correct in Fault CLARiSOFT A QR Barcode field in the job file contains too many data characters for the selected dimensions Touch the Clear button below to clear this
47. Ree eee ert tas kono Ges 7 2 Maintaining the Controller and the Printhead 7 3 Chapter 8 Troubleshooting Fault Messages and Warnings 0 00 cece cece eee eee 8 1 Reading a Fault Message or Warning 8 2 Clearing a Fault Message or Warning 8 3 Rev AB 3 Videojet 8610 Operator Manual CLARITY Error messages ea eve eA Oe ee ee Ae ees 8 4 Printing Paultssc36 j00 et reinen ine ien E eee poets 8 22 Printhead LED Status 0 0 0 0 ccc cece nen 8 25 Controller Faults srera BS BE A ie ee 8 25 Printhead FauiltS 2 25 sass os seed Waleed BEN nd ted wad a 8 27 Other BAUlts eena m ats oh bs wee Betas SR Soden the Geena eee Roe 8 28 Dita SNOSUCS erens Shey puedes conte ghee gece altel tel pte ate a Gee 8 29 Chapter 9 Specifications Technical Drawings omie Senge yi See eae een epi koh eh awe Phd eee 9 2 P inth ad csi sso Anders wreaks Da MEN ee 9 2 Product Sensor with Installation Mount 9 3 CLARITY Controller sii2ik pe tae ek ced ooh a eee sh Rees 9 4 Technical Specifications 2 ss tuca kaud on es oat haan ee x See 9 4 SY Ste Specifica HONS i esles pep on eh eter mPa we keg he ees 9 5 Networking and External Communications 4 4 9 5 Terminals p oiui ees Oy 4 ET eR ERs SE EE SE eS 9 6 POWER SUPPLY octets Pet Soe he ee Re OS 9 6 Glossary 4 Rev AB Introduction Videojet 8610 Printer This is a therm
48. System Information Displays the serial number and revision number of Printed Circuit Board PCB CPU speed and equipment reference information Table 4 10 Control Parameters 4 20 Using the Tools Page Rev AB Rev AB Videojet 8610 Operator Manual Buttons Description Communications Touch Communications on the Control dialog box Communications dialog box appears The following parameters appears in the dialog box G ENNE ools Diagnostics Control Communications Communication Port 1 gt O TCP IP gt lt gt Yy e Communication Port 1 Displays the status of serial port including the baud rate and usage TCP IP Displays the configuration and status of the printer s network port For more information see TCP IP on page 4 22 Production Audit Log Shows the log of machine changes and user changes made Note This option is only present if logging is enabled on the printer using CLARITY Configuration Manager Note Logs can also be backed up to a USB memory stick if one is inserted into the printer sj _SHUTDOWN X ools Diagnostics Control Production Audit Log lt 4 f Parameter change 11 52 59 12 03 2013 gt 2a Parameters downloaded 11 52 05 12 03 2013 gt gy CLARITY started 11 49 47 12 03 2013 gt CLARITY exited 11 41 44 12 03 2013 gt CLARITY Update started 11 41 25 12 03 2013 gt 2 Parameters downloaded 11 22 58 12 03 2013
49. VIDE QIET Video et 8610 Operator Manual P N WLK462425 01 Revision AB February 2014 Copyright February 2014 Videojet Technologies Inc herein referred to as Videojet All rights reserved This document is the property of Videojet Technologies Inc and contains confidential and proprietary information owned by Videojet Any unauthorized copying use or disclosure of it without the prior written permission of Videojet is strictly prohibited CLARiTY CLARiSOFT and CLARiNET are registered trademarks Videojet Technologies Inc 1500 Mittel Boulevard Phone 1 800 843 3610 Offices USA Atlanta Chicago Wood Dale IL Fax 1 800 582 1343 Int l Canada France Germany Ireland 60191 1073 USA Int l Fax 630 616 3629 Japan Spain Singapore Netherlands www videojet com and The United Kingdom Distributors Worldwide Compliance Information Rev AB For Customers in the U S A Safety The equipment complies to UL 60950 1 NRTL accredited certification Emissions The equipment complies with USA Part 15 of the FCC Rules subpart B Class A Operation of the equipment is subject to the following two conditions 1 This equipment may not cause harmful interference and 2 This equipment must accept any interference received including interference that may cause undesired operation A Warning PERSONAL INJURY Changes or modifications to this unit not expressly approved by the party responsible for compliance co
50. Y Operator Interface Status E1504 Log File Save Failed Failed to save log file Fault information Some log file information has been lost Touch the Clear button below to clear this fault message E1505 Logging Job Events Disabled Logging of Job events Warning has been disabled This is because Job selections and Job updates are happening too frequently The printer can only log Job events once every 10 seconds Logging of Job events can be re enabled via the IncludeJobEvents parameter in CLARITY Configuration manager if the frequency of Job events is reduced Touch the Clear button below to clear this warning message E1601 Barcode Fault The barcode scanner cannot read the Fault barcodes printed onto the labels Check printhead is clean and printing clear barcodes onto the labels Check that labels are applying properly to the packs and that they are not wrinkled Check that the barcode scanner is not obstructed from scanning the barcodes If the problem persists call your maintenance engineer or local service representative Touch the Detail button below for maintenance assistance When ready touch the Clear button below The barcode scanner has reported multiple consecutive no reads which exceeds the pre set limit This can be caused by very poor print quality or poor label application resulting in barcodes which cannot be scanned It can also be caused by physical obstruction of
51. a digit to specify the position of the decimal point but this digit is not present Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1210 Invalid Job File EAN field invalid or missing check Fault digit Application identifier requires the missing check digit correct in CLARiSOFT An EAN128 barcode field in the Job file contains an application identifier that requires a check digit but this check digit was either missing or invalid Use CLARISOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1211 Invalid Job File EAN over 165 mm long Barcode too Fault large resize to maximum length of 165 mm correct in CLARiSOFT An EAN128 barcode could not be rendered at a size of 165 mm or more which is the maximum length for this type of barcode Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1212 Invalid Job File Barcode Length Incorrect Barcode Fault field does not have expected number of characters correct in CLARiSOFT A barcode field in the Job file does not have the expected number of characters Use CLARiSOFT to check and correct th
52. ains either 1D barcodes or 2D Datamatrix codes the following guidelines should be followed to ensure optimal code quality and readability All 1D and 2D codes should be printed using a vertical resolution of 240dpi 100 density Note For more information refer How to Adjust Print Resolution on page 5 17 1D Barcode Optimization 1D barcodes i e UPC A consist of a pattern of bars ink and spaces substrate that must be printed a specific widths to be properly decoded by ascanner The width of the narrowest bar space is referred to as the x dimension 1x and the increasing larger bars spaces are some multiple of the x dimension 2x 3x etc The x dimension of a barcode is controlled by setting the Magnification value in the Properties window for the barcode in CLARiSOPT Due to the range of potential Magnification settings and the inherent ability to print in different horizontal resolutions it is possible for a given combination of these values to result in a lower verification grade or possibly not scan at all While the printer will always preserve the vertical height of the code it can happen that depending on the horizontal resolution configured in the printer the optimal x dimension would require a fractional drop of ink As this is not possible the printer will round up or down to the next amount of complete drops causing the barcode to be longer shorter than the programmed Magnification To keep th
53. ains the following topics Rev AB Viewing the current job or image Selecting a new job User editable fields Touch to edit Quick position edit How to delete a job from the database Line select mode How to replace the cartridge Production audit log How to update printer software 6 1 Videojet 8610 Operator Manual Viewing the Current Job or Image The name of the current job is displayed on the CLARiTY home page see Figure 6 1 Before starting the production line make sure that the current job is the job that you want to print X JOB DOP BARCODE 1ST 2 Performance Consumables Cartridge 1 Throughput Op m Batch Count 932 tOO lt gt Total Count 1848 v 99 Home 08 33 29 07 2013 Figure 6 1 CLARITY Home Page To view more details of the current job proceed as follows 1 Touch the name of the JOB on the home page 2 This will display a preview of the job as shown in Figure 6 2 BBE1 Best Before 23 01 2012 WOKKA A lt _ gt Yy o X lt Figure 6 2 Current Job Details Display 6 2 Viewing the Current Job or Image Rev AB Videojet 8610 Operator Manual 3 To magnify the image on the screen double touch on the image to zoom in and zoom out If you are satisfied that the job is displayed correctly you can start the printer as described in How to Start the Printer on page 5 30
54. al ink jet printer that can print fixed and variable codes at high speed on consumer and industrial products The printer delivers high print quality and ease of use to the user About the Manual This Operator Manual is written for the every day user of the printer The Operator Manual helps the user to understand the different parts and different printing operations of the printer Related Publications The following manual is available for reference Videojet 8610 Service Manual Part Number WLK462426 Language Codes When you order these manuals make sure to add the 2 digit language code at the end of the part number For example the Danish version of the operator manual is part number WLK462425 18 Table 1 1 shows the list of language codes that you can use to identify the translated versions of this manual Note The availability of the Operator Manual is indicated by an asterisk Availability of the Service Manual is indicated by a plus sign For more information contact the Videojet distributor or subsidiary Rev AB Videojet 8610 Printer 1 1 Videojet 8610 Operator Manual Code Language Availability see note 01 English US i 02 French 03 German i 04 Spanish 05 Portuguese Brazilian 06 Japanese 07 Russian 7 08 Italian is 09 Dutch 10 Chinese Simplified ij 11 Arabic 12 Korean a 15 Norwegian 16 Finnish 17 Swed
55. al regulations Contact the appropriate regulatory agency for further information Fluid Safety Guidelines 2 5 Videojet 8610 Operator Manual A Warning PERSONAL INJURY Read and understand the Safety Data Sheet SDS before using fluids An SDS exists for each fluid Ensure that you retain all SDS s for future reference in case you need to consult a physician regarding a fluid related accident SDS s are available at www videojet com and also may be obtained by contacting the Videojet Customer Service Department at 1 800 843 3610 for all customers within the United States Outside the U S customers should contact a subsidiary Videojet office or their local Videojet distributor Other Important Guidelines AN Warning PERSONAL INJURY Do not point the printhead directly and in close proximity to the eyes unless the printer is switched off and isolated from the mains A Warning PERSONAL INJURY Read any warning or hazard information supplied with fluids spares or other consumable products 2 6 Other Important Guidelines Rev AB Videojet 8610 Operator Manual Medical Emergencies This section provides important medical information in case of an accident AN Warning PERSONAL INJURY In the event of a medical emergency contact a physician immediately Emergencies Involving Printer Fluids If the incident involves the printer fluid carry the labelled product and or SDS with you to the physician s office Thes
56. alid Paragraph Field correct in Fault CLARiSOFT Use CLARiSOFT to remove all Paragraph fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1232 Invalid Job File PDF417 Barcode out of Specifications Fault correct in CLARISOFT A PDF417 or Micro PDF417 barcode field in the Job file contains more columns than the barcode symbology supports Use CLARiSOFT to check and correct the PDF417 and Micro PDF417 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1233 Invalid Job File PDF417 Barcode out of Specifications Fault correct in CLARiISOFT A PDF417 or Micro PDF417 barcode field in the Job file contains more rows than the barcode symbology supports Use CLARiSOFT to check and correct the PDF417 and Micro PDF417 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 11 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1234 Invalid Job File PDF417 Barcode out of Specifications Fault correct in CLARISOFT A PDF417 or Micro PDF417 barcode field in the Job file contains more characters than can be encoded with the specified column and
57. and maintenance on the printer Videojet Technologies Inc highly recommends you complete a Customer Training Course on the printer Note The manuals are intended to be supplements to and not replacements for Videojet Technologies Inc Customer Training For more information on Videojet Technologies Inc Customer Training Courses call 1 800 843 3610 within the United States only Outside the U S customer should contact a Videojet subsidiary office or their local Videojet distributor for more information The printer is designed to operate with certain Videojet Technologies Inc fluids To order more fluids please contact Videojet Technologies Inc at 1 800 843 3610 for all customers within the United States Outside the U S customers must contact their Videojet Technologies Inc distributor or subsidiary for assistance Table of Contents Compliance Information For Customers WEA CEES AN aphid Sipser Os Nes Sat It Sele es eee ti i For Customers in Canada s28 ace d buchos beh iee E E il For Customers in the European Union n satay dae da etna ae feelers ii Support and Training ContactInformation tine toe ma e EE T E EOE EE EER iv Sefvice POCTAMI re a ETag ETET Aw EREA EA EEA EE R oe iv Customer TTAN S re naea Mae ag ca e ria T he e ia iaa v Fluids sonei a deat anh ax teh R a tol a a A v Chapter 1 Introduction Videojet 8610 Printet orris irak ii aed eee EE 1 1 About the Manttal ised oiaieed oi eek Swede ee a EEE eS
58. apter covers is shown in Table 1 3 Chapter Chapter Name Description No 1 Introduction Contains the information about this manual the related publications and writing styles used in this manual 2 Safety Contains the safety and hazard information 3 Main Parts Contains the information about main components of printer 4 CLARITY Contains the information about CLARITY operating system and Operating System updating CLARITY operating system 5 Printer Operation Contains information about the printer operations 6 Additional Printer Contains the information about the additional printer operations Operations 7 Maintenance Contains the information on service and maintenance of the printer 8 Troubleshooting Contains the operator level diagnostic and troubleshooting procedures 9 Specifications Contains printer specifications Table 1 3 List of Chapters Rev AB Chapters in the Manual 1 5 Safety This chapter contains the following topics e Introduction e Equipment safety guidelines e Fluid safety guidelines e Other important guidelines e Medical emergencies AN Caution EQUIPMENT DAMAGE Read this chapter thoroughly before attempting to install operate service or maintain this equipment AN Warning PERSONAL INJURY The intended use of this printer is to print information directly onto a product Follow the installation and operating instructions at all times Only trained personnel
59. ault message E1207 Invalid Job File EAN barcode out of specification Fault Separator character being used to terminate barcode data correct in CLARISOFT An EAN128 barcode field in the Job file contains variable length data followed by a separator character separator characters should not be used to terminate data in an EAN128 barcode Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 7 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1208 Invalid Job File EAN field value out of range Data Fault out of range example 13 for a month code or 25 for an hour code correct in CLARISOFT An EAN128 barcode field in the Job file contains data that is out of range for example an hour field set to 25 or a month field set to 13 Use CLARISOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1209 Invalid Job File EAN requires decimal point specifier Fault EAN requires digit to specify the position of the decimal point correct in CLARiSOFT An EAN128 barcode field in the Job file contains an application identifier that requires
60. controller and the printhead to be mounted on to a separate stand Figure 3 18 Floor Mount System Parallelogram Many products and packaging materials example wrapping are slightly uneven cambered or are transported on the conveyor belt in a range of different positions In these cases the parallelogram should be used This makes sure of a constant optimum print result for such applications Option 1 Option 2 Figure 3 19 Parallelogram Rev AB Other Components 3 13 CLARITY Operating System This chapter contains the following topics e Getting started with the CLARITY operating system e Using the Home page e Using the Tools page e Password protection Getting started with the CLARITY CLARITY is an icon based operator control system It has an easy to use touch screen and most areas of the display are active that is touching an area on the screen is like pressing a button on a traditional control panel All technical aspects of the printer setup and control are accessed through the Tools button Figure 4 1 on page 4 2 shows the home page of the CLARiTY operator control system Rev AB Getting started with the CLARITY 4 1 Videojet 8610 Operator Manual Using the Home Page 9 1 y i a s A MERONE e Home 08 33 29 07 2013 JOB DOP BARCODE 1ST 2 4 3 Performance Consumables 7 Cartridge 1 Throughput Op m 4 4 2 Batch Count je 9
61. counters in Fault the image has reached the end value set in the image design Please select a new job and touch the Clear button to restart the printer E1002 Operation Aborted The operation of the printer has Fault been intentionally aborted by a host control system When ready to resume the operation the host control system cleared this abort condition and then this fault message clear automatically E1003 Real time Clock Fault There is a problem with the Fault real time clock which is required for the system to operate correctly E1004 Backup Battery is Flat The battery which powers the Warning printer s clock is flat This means that the date and time the currently selected job and some performance data is lost when the printer is switched off Table 8 1 CLARiTY Error Messages 8 4 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1005 Print Limit Exceeded The current job is selected with Fault a print limit i e a limit on the number of times the job can be printed This limit has been reached but the printer has received a further print signal that would have exceeded the limit This error clears after selecting a new job Alternatively a job selection command or variable data update from an external source also clears this error E1006 Image Update Failure CLARITY is unable to updat
62. d to above the warning level E5316 Printhead 1 Out of Ink The ink has run out for Fault cartridge in printhead 1 To clear this fault replace the cartridge To temporarily dismiss this fault touch the Clear button below However print quality cannot be guaranteed E5317 Group 2 Printhead 1 Out of Ink The ink has run Fault out for cartridge in group 2 printhead 1 To clear this fault replace the cartridge To temporarily dismiss this fault touch the Clear button below However print quality cannot be guaranteed E5318 Printhead 1 Invalid Ink Settings The configuration Fault settings for the Ink Type selected for printhead 1 are invalid Please contact your local maintenance engineer or service representative for further support E5319 Printhead 1 Monitoring Error A print on Printhead Fault 1 conflicted with temperature or status monitoring Reduce the print speed or duty cycle to avoid this occurring Touch the Clear button below to dismiss this error E5320 Printhead 1 Underspeed during print The printer Fault has measured a speed from the encoder that is below the minimum it is capable of printing at The print on printhead 1 was aborted mid print This image may be incomplete Table 8 1 CLARITY Error Messages Continued 8 18 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operato
63. e e Encoder Touch the Encoder button to view the Encoder diagnostics page The Encoder diagnostics page allows the user to view the following encoder parameters see Figure 4 11 Se lt go Tools Diagnostics Printhead Inputs Encoder Encoder Speed Print Speed Encoder Type Wheel Diameter Number Of Lines Omm s Omm s Single Phase 63 80mm 2500 Figure 4 11 Encoder Diagnostics Page Buttons Description Encoder Speed Shows the actual real time speed of the object being measured by the encoder Print Speed Shows the print speed Encoder Type Shows the current encoder type Wheel diameter Shows the diameter of the encoder wheel Number of lines Shows the resolution of the encoder expressed as the number of pulses per revolution Table 4 6 Encoder Diagnostics Page Rev AB Rev AB Videojet 8610 Operator Manual e Line Select If the Line Select is enabled on the controller the user can assign a job to the required line Line Select allows the user to view the current status of the inputs being used for the Line Select feature of the printer see Figure 4 12 ye amp Tools Diagnostics Printhead nputs Line Select lt Line Select Strobe Off Line Input O Off Line Input 1 Off Q Line Input 2 Off Line Input 3 Off Figure 4 12 Input Line Select Page Outputs Navigate to Tools gt
64. e Fault the image that is printed next This usually occurs because products are too close to each other Touch the Clear button to restart the printer E1007 Image Update Failure CLARITY is unable to update Fault the image that is printed next This usually occurs because products are too close to each other Touch the Clear button to restart the printer E1100 Invalid Job File Bad Field Reference Source field Fault reference incorrect correct in CLARISOFT There is a circular reference between fields in the Job file Use CLARiSOFT to check and correct the relationships between fields in this Job file Then download the corrected file Touch the Clear button below to clear this fault message E1101 Invalid Job File Missing Data Source Field Job file Fault missing a data field correct in CLARISOFT A field in the Job file refers to another field for its source of data but that field is missing from the job file Use CLARiSOFT to ensure that all data source fields used in the Job file are present and correct in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1102 Invalid Job File Duplicate Named Fields Field Fault names have been duplicated in Job File correct in CLARiSOFT Duplicate field names were found in the Job file Use CLARISOFT to remove or rename fields so that there are no duplicates Then d
65. e barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued 8 8 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1213 Invalid Job File Barcode out of limits Barcode Fault overruns image area Resize image area to accommodate the barcode correct in CLARISOFT A barcode field in the Job file overruns the edge of the image and it is not possible to extend the image area to accommodate the barcode Use CLARiSOFT to check and correct the barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1214 Invalid Job File Invalid Checksum Data correct in Fault CLARiSOFT A field in the Job file uses a checksum for example an EAN13 barcode with a price verifier digit but the data supplied to calculate the checksum were not valid Use CLARISOFT to check and correct fields using checksums in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1215 Invalid Job File Invalid Barcode Height correct in Fault CLARiSOFT The height supplied for a barcode in the Job file is smaller than the minimum allowed by the barcode specification Use CLARiSOFT to check and correct the barcode
66. e cartridge s electrical contacts are dry before re inserting the cartridge 7 2 Maintaining the Cartridge Rev AB Videojet 8610 Operator Manual 4 Re prime the cartridge Refer Priming the Cartridge on page 5 2 If desired print quality can not be restored using any of these actions the cartridge must be replaced Maintaining the Controller and the Printhead Do the following inspections and perform the measures as per the scheduled frequency Inspection Check point Frequency Measures Printhead Check the cartridge contact Monthly Clean the contact pins with solvent and pins in the printhead for swab If necessary replace the printhead damage corrosion Check the printhead front Monthly If necessary replace the printhead front plate assembly for damage plate assembly or wear Check the function of the As Required If necessary replace the printhead front cap plate assembly Cable Check all screw fastened As Required If necessary re tighten them plug and socket connectors for tight fit Check the printhead cables Quarterly If necessary replace the printhead cables in the cable carriers for visible chafing wear or crushed areas Touch Screen Controller Check if the touch screenis As Required Clean the touch screen by wiping with a dry clean soft cloth or cotton pad Check if the surface is As Required Clean the surface by wiping with a dry soft clean cloth
67. e items contain important information that the physician may require to provide the precise medical treatment Rev AB Medical Emergencies 2 7 Main Parts This chapter contains information about the integral parts and accessories of the printer Equipment Description The main parts of Videojet 8610 printer are described as follows CLARITY Controller The controller is a touch screen user interface with an internal power supply You can load jobs modify user editable fields and set print parameters using the touch screen All communication and power supply cables are connected directly to the controller The controller is supplied with a standard mounting bracket Rev AB Equipment Description 3 1 Videojet 8610 Operator Manual Seal ns 05 20 29 07 2013 CL ARiTY JOB DOP BARCODE 1ST 2 Controller Performance Consumables Cartridge 1 Throughput Op m Batch Count 931 gt Total Count 1847 Figure 3 1 CLARiTY Controller Screen 1 Power Switch 7 Encoder ENC 2 Fuse Holder 8 Printhead 2 Dataline 3 AC Power Connector 9 Printhead 1 Dataline 4 USB 10 Input Output I O 5 Power Over Ethernet 11 Serial Port IOIOI 6 Ethernet Figure 3 2 Controller Connections 3 2 Equipment Description Rev AB Rev AB Ports Power Switch Symbols Videojet 8610 Operator Manual Description Turns the system ON OFF Fuse Holder Threaded holder for the A
68. e life of the LCD display used in CLARITY The screensaver function can be activated or deactivated within CLARITY Configuration Manger The shut off time of the screensaver can be adjusted from 5 to 30 minutes The default shut off time has been set to 15 minutes Touching anywhere on the screen causes the screensaver of the controller to be switched on without triggering any other function on the user interface The screensaver is also switched ON again whenever data a warning or an error message appear If passwords have been assigned an input mask appears upon activation of the display to query the password for the screensaver 5 32 How to Stop the Printer Rev AB Videojet 8610 Operator Manual If a user was logged on before the screensaver came ON then on reactivation the user will be asked to re verify password AN Warning PERSONAL INJURY When the printer is in production and there has been no activity on the CLARITY touchscreen for a certain period of time the screensaver function is activated This indicates that CLARITY is in power save mode This option saves energy and can be configured with CLARITY configuration manager Refer to Service Manual for more information During such instances do not assume that the printer is switched off and approach the printheads Always touch the touchscreen to check and confirm printer activity Rev AB Print Screen Saver 5 33 Additional Printer Operations This chapter cont
69. ead ct2 3205 05 oe ne thd ete ieee ees 3 4 K C rtrid ete octet niad oee ad pins aed ne eased ote hp eek 3 6 Connector Cables isro t a cece cece tenn ee eens 3 6 Product Sensor e enois Sikes Seiad 2 Stas Fes ees 3 7 Optical Fibre iii Mek atk Mee aA eed his BALM hie e a 3 7 Other Components wists cass srini aint ones a feed a E E e aceon 3 8 Shaft EnCOd CFs aprend ae e k a p oeyb diode etd oe da ets 3 8 Measuring Wheel for Shaft Encoder 044 3 9 Resilient Shaft Encoder Mount 0 00 eee e eee eee 3 9 Shaft Encoder Cable 0 ccc cee eens 3 9 Warning Beaton esasin 9 guess wate ee eet a ge dy EEE sets 3 10 Serial Interface Cable and Ethernet Cable 3 10 USB Connector uos eo gat era e a T E EE Seen s 3 11 Mounting System ees eee Aas Se E DE E 3 11 Floor MOUnESY Stemi 2 cite Aedes egrets hee See wR aN 3 13 PARAM COC E AI ge en atin Mi Nie nolan tek tan te te dle 3 13 Chapter 4 CLARITY Operating System Getting started with the CLARITY 0 000 0004 4 1 Using the Home Pag iitsut wis sire ke He Biles ewe WS ee EA 4 2 Using the Tools Page i cso cc aces e955 ee Ses tale EN Raw ee EO 4 4 Working with Setup Page occ fusg ex kpeebex kewwe teres 4 5 Working with Diagnostics 0 000s 4 10 Working with Database si c00 die sna seen ea eee ees 4 23 Password Protection oeeie alee ga eee RUSE ADEE ER OREM 4 24 Chapter 5 Printer Operation How to
70. ead gt Capping see Figure 4 15 Open Cap Close Cap one lt gt Tools Diagnostics Printhead Capping Cap Cycle Count 0 gt Figure 4 15 Printhead Capping Diagnostics Page Buttons Cap Cycle Count Description Shows the number of times the cap has opened since the printer was last powered up Open Cap Allows the user to manually open the cap Note Option only available when the printer is in Offline mode Close Cap Allows the user to manually close the cap Note Option only available when the printer is in Offline mode Table 4 7 Printhead Capping Diagnostics Page Using the Tools Page 4 17 Videojet 8610 Operator Manual Timings Navigate to Tools gt Diagnostics gt Printhead gt Timings see Figure 4 16 It is useful in high throughput applications to understand how quickly the printer is able to perform certain functions py a Tools Diagnostics Printhead Timings Job Selection Time ms 128 Job Data Update Time ms 0 Counter Update Time ms 0 O Time Date Update Time ms 0 Figure 4 16 Timings Buttons Description Job Selection Time ms Indicates the time taken in selecting the last job from the moment the image was confirmed to being ready to print Job Data Update Indicates the total time taken to update all the Time ms dynamic variables in
71. ection Select the appropriate direction and touch OK to confirm 5 16 How to Setup the Printhead Settings Rev AB Videojet 8610 Operator Manual How to Change Print Direction Select the correct direction of product travel as viewed from behind the printhead Tools Setup Printhead Product Direction i lt 4 SV Lett to right O Right to left 6l v Cancel OK Figure 5 19 Change Print Direction How to Adjust Print Resolution Both the Horizontal and Vertical Resolution can be adjusted to control the amount of ink that is used for printing and to accommodate different line speeds The resolution settings are saved with the Job file and therefore can be different for every Job Horizontal Resolution Horizontal Resolution Print Density determines the maximum line speed of the printer and can be used as a method of reducing the amount of ink used for printing Density DPI Max Line Speed 100 240 844 mm sec 166 ft min 75 180 1128 mm sec 222 ft min 50 120 1692 mm sec 333 ft min Table 5 1 Horizontal Print Density Rev AB How to Setup the Printhead Settings 5 17 Videojet 8610 Operator Manual 1 Navigate to Tools gt Setup gt Printhead gt Horizontal Print Density Select the appropriate print density value and touch OK to confirm A Tools Setup Printhead Horizontal Print Density 4 v 100 240 DPI 75 180 DPI o 50 120 DPI
72. ent RS232 point to point communications Ethernet 10 100 base TX network communications Binary and ASCII Comms Protocols Host PC mode Remote database using CLARINET USB Port Network Control Software CLARINET printer independent network management software Table 9 3 Networking and External Communications System Specifications Videojet 8610 Operator Manual Terminals Power Supply Table 9 4 lists the power supply performance values Power Supply 100 240 VAC at 50 60 Hz Requirements Single phase type TN or TT 320 VA max 2 75A 115 V AC 1 4A 230 V AC 60A max surge 230 V 30A max surge 115 V Table 9 4 Power Supply Performance Type of Connection Videojet 8610 is equipped with a directly mounted plug housing A connecting cable approximately 1 8 m length with matching connector will also be included while delivering the Videojet 8610 printer 9 6 Terminals Rev AB Glossary Cap Cap is the gate or the controlled opening in the printhead through which the ink cartridge operates It is also a protective cover for the cartridge to prevent it from drying out Job or Image Job is the set of characters that is required to be printed on the product label Label Job or Image Line Select Line Select mode allows the controller to hold multiple jobs in RAM which in turn allows the user to select the jobs for printing Line selection
73. fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1216 Invalid Job File Barcode Symbology Not Installed Fault correct in CLARISOFT Use CLARiISOFT to remove the barcode from the Job file Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1217 Invalid Job File Undefined Format Identifier correct Fault in CLARiSOFT A Data Matrix Barcode field in the Job file uses a Public Format ID which is not currently defined Touch the Clear button below to clear this fault message E1218 Invalid Job File Data too long correct in Fault CLARiSOFT A Data Matrix Barcode field in the Job file contains too many data characters for the selected dimensions Touch the Clear button below to clear this fault message E1219 Invalid Job File Invalid Barcode Size correct in Fault CLARiSOFT A Data Matrix Barcode field in the Job file has invalid dimensions Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 9 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1220 Invalid Job File Invalid Barcode ECC Type correctin Fault CLARiSOFT A Data Matrix Barcode field in the Job file has an unsupported ECC type O
74. ge To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative E5327 Cartridge Fault The printhead cartridge in Printhead Fault 1 is in a fault condition This will cause printing issues Please clean the cartridge connection pins or replace cartridge To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 19 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E5328 Cartridge Fault The printhead cartridge in Printhead Fault 1 is in a fault condition This will cause printing issues Please clean the cartridge connection pins or replace cartridge To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative E5329 Cartridge Fault The printhead cartridge in Printhead Fault 1 is in a fault condition This will cause printing issues Please clean the cartridge connection pins or replace cartridge To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service represen
75. ge print trigger or Cap open signal and damaged while the leading edge of the cap The Cap passing takes approximately 30 microseconds printhead to open so the print trigger must be at least that far upstream from the leading edge of the cap The actual distance that this equates to will vary depending on product speed If the print trigger is moved to correct an issue then the distance will also have to be changed in the printer s configuration See Setting up the Printer using System Configuration Wizard on page 5 9 Table 8 6 Other Faults 8 28 Other Faults Rev AB Diagnostics The diagnostic screens show the current value of different parameters which help you in troubleshooting the printer To access the diagnostics screen Navigate to Tools gt Diagnostics Figure 8 4 For more information Rev AB refer Working with Diagnostics on page 4 10 Videojet 8610 Operator Manual A RUNNING X ools Diagnostics lt 4 Printhead Consumables a Control Options OAN 7 ow lt gt Vv Figure 8 4 Diagnostics Page Diagnostics 8 29 Specifications This chapter contains the following topics e Technical drawings e Technical specifications e System specifications e Networking and External Communications e Terminals Rev AB 9 1 Videojet 8610 Operator Manual Technical Drawings
76. he software R scan Results Number of nozzles in the currently installed cartridge that are not measuring within the correct electrical resistance range This value is only updated when the printer is started up and a reading of 0 indicates that all nozzles are measuring the correct resistance Table 4 9 Consumables Page Using the Tools Page 4 19 Videojet 8610 Operator Manual Working with Control Diagnostics Navigate to Tools gt Diagnostics gt Control Figure 4 18 A Tools Diagnostics Control Versions System Information Communications Production Audit Log viviviviy Image Update Queue A aye Figure 4 18 Control Parameters The following parameters can be accessed in Control page Buttons Description Versions Displays the software versions of the various software components installed in the printer The most important number displayed is the Software Part Number This is the master version number and all the other data displayed is of secondary importance Note If there is any inconsistency among the software components that are installed in the printer the Software Part Number displays the message Incompatible Software Versions If this is seen a CLARITY software update must be performed otherwise the printer may perform in an unpredictable manner For more information refer How to Update Printer Software on page 6 21
77. head by pressing it back 2 Slowly slide out the old cartridge from the printhead Note When the cartridge is removed with the printer in Running or Offline modes a fault is raised indicating that no cartridge is inserted This fault will clear automatically once the new cartridge is inserted When printer is in shutdown mode no alarm is raised 6 16 How to Replace the Cartridge Rev AB Videojet 8610 Operator Manual Insert the New Cartridge To insert a new cartridge into the printhead proceed as follows Note You must prime the new cartridge before inserting it into the printhead For information on priming refer to How to Insert the Cartridge into the Printhead on page 5 2 1 Place the cartridge into the printhead see Figure 6 21 i Cartridge Figure 6 21 Inserting Cartridge into Printhead 2 Secure the cartridge in place by pressing it forward until it snaps in place Figure 6 22 Securing Cartridge in place Rev AB How to Replace the Cartridge 6 17 Videojet 8610 Operator Manual Adjust the Ink Level Manually The printer is able to determine the approximate amount of ink remaining in a specific cartridge even if it has never been inserted into that printer before Therefore it is usually not necessary to modify the ink level If it becomes necessary to modify the ink level i e you wish to continue using a cartridge past its original 0 level adjust the ink level by selecting Adjus
78. hecked How to Change the Text and Date Fields To edit the user field proceed as follows 1 When a job is selected the list of user editable fields in the job are displayed 2 Touch the required field from the list to select it the first one in the list is automatically selected The default data for that field appears in the preview window Figure 6 3 OFFLINE X Job Select Variable Data four lt Field00 1 Best Before ae gt Field01 26 Apr 2012 Best Before 26 04 2012 OK A Yi Cancel Edit Figure 6 3 Default Data Window 6 4 User Editable Fields Rev AB Rev AB Videojet 8610 Operator Manual 3 If the information in the preview window is the information that you want to print go to step 5 If you want to change the information perform step 4 4 Touch Edit to modify the information For text fields do the following tasks a Use the alpha key pad to enter the data The CLARITY Operating system supports a number of standard languages for use with User Entered text information b Touch the Language Selection Key to access the available language selections see Figure 6 4 A X Job Select Variable Data four Field00 1 Best Before lt
79. hen ready to progress In case of an error touch Back to return to the previous screen and correct the error Touch Cancel to exit from the wizard Note Scroll up and down to see the complete message displayed within a dialog box Rev AB Setting up the Printer using System Configuration Wizard 5 9 Videojet 8610 Operator Manual Language Region Country Date and Time 1 Follow the instructions displayed on the screen to configure the Language Region Country Date and Time and touch Next Note The Region Country setting will determine the units of measure that will be displayed by the software Printhead Settings The user then will be asked to configure the number of printheads and print trigger a SHUTDOWN HK Setup Control System Configuration 4 System Configuration Next configure the number of printheads that are connected to this controller A lt gt v Cancel lt Back Next gt Figure 5 11 Number of Printheads 2 Touch Next to select the number of printheads The number of printheads ranges from 1 2 Select the required number of printheads attached to the controller 5 10 Setting up the Printer using System Configuration Wizard Rev AB Rev AB Videojet 8610 Operator Manual 3 Touch Next to configure the direction in which the product will pass the printhead see Figure 5 13 Select the product s direction of travel as viewed from behind the printhead a SHUTDOWN Ea
80. igurable inputs Printhead Product Detect Shows the current status of the product detector connected to each printhead on or off 48 Volts Supply Displays the voltage of the 48 V supply Table 4 5 Inputs Diagnostics Page Using the Tools Page Rev AB Rev AB Videojet 8610 Operator Manual Buttons Description 24 Volts Supply Displays the voltage of the 24 V supply Printhead Volts Displays the printhead voltage Cartridge Displays the cartridge temperature Temperature information Controller PCB Displays the PCB temperature information Temperature Printhead Displays the Printhead temperature Temperature information Table 4 5 Inputs Diagnostics Page Continued The Inputs Diagnostics page allows the user to view the following parameters e Input Configuration Displays the usage of inputs 1 6 and the status of line inputs 0 3 Print signals Job queue and so on see Figure 4 10 A Printhead inputs Input Configuration Usage of Input 1 External Print Sensor Usage of Input 2 Line Select Strobe Usage of Input 3 Line Select 0 Usage of Input 4 Line Select 1 Usage of Input 5 Line Select 2 A Usage of Input 6 Line Select 3 External Print Signal Off lt gt Inhibit Print Disabled Figure 4 10 Input Configuration screen Using the Tools Page 4 13 Videojet 8610 Operator Manual 4 14 Using the Tools Pag
81. ing raised Fault Name e Fault Warning cleared Fault Name e Parameters download CCFG 6 20 Production Audit Log Rev AB Videojet 8610 Operator Manual The following user events are logged Each user event is also labelled with name of the user performing the change when advanced passwords are turned on e Parameter change Param Name old and new value e CLARITY Clone restored File name e CLARITY Archive restored File name e CLARITY Update started update name Touch on any event log to view the details of the log Figure 6 26 a SHUTDOWN Ea _ Production Audit Log Parameter change lt 8 Parameter change Occured 11 52 59 12 03 2013 Details Parameter Imaging Preview QuickPosition Field00 XPosition Parameter Type 1 Old Value 13 New Value 200 A Vv v OK Figure 6 26 Parameter Change How to Update Printer Software You can update the printer software by following methods e USB key e CLARITY Configuration Manager Rev AB How to Update Printer Software 6 21 Videojet 8610 Operator Manual Updating by USB Key 1 Copy the CAB file into the clarityupdate folder on the root of a USB drive 2 Plug the USB drive into the coder 3 Follow the on screen instructions Note If the instructions does not appear automatically after 15 seconds navigate to Tools gt Setup gt Control gt CLARiTYupdate and select the desired software
82. ion Edit To reposition the individual fields in a printing job the user can use the Quick Position Edit feature Note Quick Position Edit feature is turned off by default and needs to be activated in Clarity Configuration Manager 1 Select the Current Job Details Bar to display the job preview see Figure 6 9 ry SHUTDOWN X TIJ Text 4 DefaultText DefaultText 3 18 03 2013 DefaultText2 FixedText 0 00 A v a Figure 6 9 Message preview gt button 2 Touch the Rev AB Quick Position Edit 6 9 Videojet 8610 Operator Manual 3 The quick position edit job preview opens 4 Select the required field to re position opens the X position edit 6 10 Quick Position Edit a SHUTDOWN Ea TIJ Text Quick Position Edit 4 J DefaultText 3 18 03 2013 DefaultText DefaultText FixedText 0 00 lt gt Vv Cancel OK Figure 6 10 Message preview Quick Position Edit Note Unlike Touch to Edit no fields are highlighted and all the fields in a job can be amended using Quick Position Edit feature screen see Figure 6 11 Quick Position Edit allows each field to be positioned as required in both X and Y axis Note Left hand top corner of the job indicates the position X 0 and Y 0 a SHUTDOWN x __ Edit Fields Field00 X Position ai 00mm
83. is issue from occurring it is recommended to always print 1D barcodes at a Horizontal Print Density of 100 240dpi Note For more information refer How to Adjust Print Resolution on page 5 17 2D Datamatrix Code Optimization Datamatrix codes should be dimensionally as square as possible Codes where either the x length or y height dimension are unequal can result in less than optimal bar code grading scores due to axial non uniformity Due to the range of potential module sizes and the inherent ability to print in different horizontal resolutions it is possible for a given combination of module size and resolution to result in a lower verification grade due to axial non uniformity While the printer attempts to preserve the vertical height of the code it can happen that depending on the horizontal resolution configured in the printer the optimal module size would 5 20 How to Create a Job Rev AB Videojet 8610 Operator Manual require a fractional drop of ink As this is not possible the printer will round up or down to the next amount of complete drops The following table summarizes the recommended Datamatrix module sizes for different horizontal resolutions to prevent the unintended difference in Datamatrix length and height as described above The module size in defined in the Properties window when adding a 2D code to a Job in CLARiSOFT Print Density Module Size 100 240dpi Any module sizes greater than 0 50
84. ish 5 18 Danish i 19 Greek E 21 English UK z 23 Polish 24 Turkish 25 Czech 26 Hungarian j 34 Bulgarian n Table 1 1 List of Language Codes Content Presentation This Operator Manual contains different types of information like safety guidelines additional notes user interface UI terminology and so on To help you identify the different types of information different writing styles are used in this manual This section describes these writing styles 1 2 Content Presentation Rev AB Rev AB Videojet 8610 Operator Manual Positional References Positions and directions like left right front rear to the right and to the left are with respect to the controller when you see from the front and to the printhead when you see it from the rear i e looking at the cable connections Units of Measurement This manual uses metric units of measurement The equivalent English measures are included in parenthesis For example 240 mm 9 44 inches Safety Information Specific safety information is listed throughout this manual in the form of Warning and Caution statements Pay close attention to these statements as they contain important information that help in avoiding potential hazards to yourself or to the equipment Warning e The warning statements indicate hazards or unsafe practices that can cause severe personal injury or death e They have a triangular symbol with an exclamation
85. ly supported Figure 3 12 Resilient Shaft Encoder Mount Shaft Encoder Cable The shaft encoder cable is the connector cable between the shaft encoder and controller see Figure 3 13 Figure 3 13 Shaft Encoder Cable Rev AB Other Components 3 9 Videojet 8610 Operator Manual Warning Beacon The warning beacon is mounted separately and indicates the system faults and the ready for printing state green The warning beacon is operated via the 24 V interface 1 Beacon 2 Beacon Mounting Bracket Figure 3 14 Warning Beacon Serial Interface Cable and Ethernet Cable The serial interface cable and the ethernet data cable are used for data transmission between PC and printer via the serial or the ethernet data interface Figure 3 15 Serial Interface Cable 3 10 Other Components Rev AB Videojet 8610 Operator Manual USB Connector The printer also has a USB connector which is used for data transmission to the printer using USB Stick Mounting System Mounting System shows the typical mounting of controller see Figure 3 16 and printhead see Figure 3 17 on page 3 12 onto a production line Option 1 Option 2 Figure 3 16 Controller Mounting System Rev AB Other Components 3 11 Videojet 8610 Operator Manual Option 1 Option 2 Figure 3 17 Printhead Mounting System 3 12 Other Components Rev AB Videojet 8610 Operator Manual Floor Mount System The floor mount system allows the
86. n consumables like printing ink and when selected opens consumables screen Print Position Opens the print position menu when selected Permits the user to set the product delay parameters Product delay is the time between the start of the product trigger point and the print start position and can be adjusted for the current job Performance Information Displays the following printer performance information Throughput Throughput of the printer in prints per minute since the current Job was loaded Batch Count Number of prints since the current Job was loaded Total Count Number of prints over the life of the controller Selecting this area opens the performance page showing additional statistical information on the printer throughput System Control Buttons Permits the user to switch off or switch on the printer Table 4 1 Home Page Rev AB Using the Home Page 4 3 Videojet 8610 Operator Manual Buttons Description Home Button Returns user to the Home screen as shown in Figure 4 1 Job Select Button Permits the user to select the required job from the list Table 4 1 Home Page Continued Using the Tools Page Touch the Tools icon on the home page to access the tools page see Figure 4 2 A XK Tools _ pP Setup Diagnostics Q a Databases A lt gt Figure 4 2 Tools Page
87. nish configuring the system you should now select a Job to print A You may also need to adjust the Registration for the Job This settings Figure 5 15 System Configuration Complete 7 Touch OK to exit the System Configuration Wizard Setting up the Printer using System Configuration Wizard 5 13 Videojet 8610 Operator Manual How to Setup the Printhead Settings To setup or adjust the printhead navigate to Tools gt Setup gt Printhead see Figure 5 16 Note The system configuration wizard can be run at any time navigate to Tools gt Setup gt Printhead A RN lt Tools Setup Printhead Enabled No gt O Registration Delay 17mm gt Product Direction i Right to left gt oO Horizontal Print Density 100 240 DPI gt Maximum Supported Print Speed 844mm s Vertical Print Density 100 240 DPI All Nozzles gt E Print Orientation 0 gt 1E Print Speed 635mm s gt Figure 5 16 Printhead Setting How to Enable Disable the Printheads Allows the printhead to be manually enabled or disabled When disabled the printhead is not powered up and will not print 5 14 How to Setup the Printhead Settings Rev AB Videojet 8610 Operator Manual Navigate to Tools gt Setup gt Printhead gt Enabled Select Yes to enable the printhead for printing and No to disable the printhead see Figure 5 17 OFFUNE Tools Setup Printhead Enabled
88. nly ECC 200 is currently supported Touch the Clear button below to clear this fault message E1221 Invalid Job File Barcode uses unsupported coding Fault correct in CLARiISOFT A Data Matrix Barcode field in the Job file uses a form of data compression not currently supported by CLARITY Touch the Clear button below to clear this fault message E1222 Invalid Job File Barcode encoding failed correct in Fault CLARiSOFT A Data Matrix Barcode field in the Job file failed to encode into a valid image Touch the Clear button below to clear this fault message E1223 Invalid Job File Invalid Date Reference correct in Fault CLARiSOFT Use CLARiSOFT to set the Reference Date for all Calculated Dates to Current Date Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1224 Invalid Job File Invalid Date Rounding correct in Fault CLARiSOFT Use CLARiSOFT to remove the Rounding for all Calculated Dates Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1225 Invalid Job File Invalid Counter correct in Fault CLARiSOFT Use CLARISOFT to remove all counters from the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1226 Invalid Job File Invalid Price correct in Fa
89. nt Image button To download multiple Job files that have been saved to the PC select the File button and navigate to the location on the PC where the files are saved Highlight all of the Jobs you wish to transfer and select Open The confirmation window appears see Figure 5 27 Job Selection Confirmation Please confirm that the following images contain the correct data CLARISOFT Summary amp CLARICOM Figure 5 27 Confirmation Window 9 Click the OK button to continue How to Download a Job File 5 25 Videojet 8610 Operator Manual After the files are downloaded the message shown in Figure 5 28 appears Progress a Completed Q CLARICOM Mi Sn Paean Code Hiragement Figure 5 28 Download Complete AN Caution Failure to use the Print to File procedure will result in errors and rotated images 10 Remove the USB Memory stick from the PC Connecting the USB Database 11 Insert the USB memory device into the USB port of the printer see Figure 5 29 Figure 5 29 USB Port 5 26 How to Download a Job File Rev AB Rev AB Videojet 8610 Operator Manual 12 Navigate to Tools gt Databases The database page displays the External Database see Figure 5 30 Tools Databases Internal o External A DM Vv X J Capacity dD Figure 5 30 External Database 13 Touch External to view
90. nting Registration Delay Allows the user to set the print registration in millimeter mm Product Direction Configures the direction of product travel as viewed from behind the printhead Horizontal Print Allows the user to set the print Density resolution For more information refer How to Adjust Print Resolution on page 5 17 Maximum Supported Shows the maximum value of the print Print Speed speed that can be set in millimeter per second mm s Vertical Print Density Allows the user to set the print resolution Print Orientation Allows the user to set the print orientation to 0 or 180 degrees depending on requirements Print Speed Allows the user to set the print speed in millimeter per second mm s if configured for Fixed speed printing Table 4 3 Printhead Setting 4 6 Using the Tools Page Rev AB Videojet 8610 Operator Manual Consumables Navigate to Tools gt Setup gt Consumables see Figure 4 5 Consumables page enables the user to purge the printhead A OFFLINE X Tools Setup Consumables lt 4 Purge Printhead gt gt Figure 4 5 Consumables Note Purging can only be carried out if the printer in either the Offline or Running state No purge will occur if the printer is in Shutdown mode A Caution EQUIPMENT DAMAGE During the purge a small amount of ink is ejected from the n
91. ntrol page appears Figure 5 8 ToolsSetup Control CLARITY Parameter Archives Internationalisation System Configuration Recalibrate Touchscreen Date And Time Image Control zea Communications gt gt gt gt Set Screen Orientation 0 Degrees gt gt gt gt Figure 5 8 Control Page 2 Touch Set Screen Orientation from the list Set Screen Orientation page appears Figure 5 9 A OFFLINE Xx Tools Setup Control Set Screen Orientation 4 A id Cancel OK Figure 5 9 Set Screen Orientation 5 8 How to Set the Screen Orientation Rev AB Videojet 8610 Operator Manual 3 Select 0 or 180 degrees depending on your requirement and select OK The screen orientation changes 4 Touch the Home icon to return to the home page Setting up the Printer using System Configuration Wizard To set up the printer do the following tasks Navigate to Tools gt Setup gt Control gt System Configuration The System Configuration dialog box appears a SHUTDOWN Se T SetupsControl System Configuration 4 System Configuration This routine will configure the printer for instalation Ensure that the printheads are connected before continuing First select the language and region for the user interface A lt gt Cancel Next gt Figure 5 10 System Configuration Follow the instructions provided by the System Configuration Wizard and touch Next w
92. o be recognized Note Only present when a USB memory stick containing update files is inserted Internationalisation Allows the user to set the language of the CLARITY screen the international region country which control the date time formats and measurement units displayed within CLARITY Table 4 4 Control Page 4 8 Using the Tools Page Rev AB Videojet 8610 Operator Manual Buttons Description System Configuration Allows the user to configure the printer for installation For more information refer Setting up the Printer on page 5 9 Recalibrate Touchscreen Allows the user to recalibrate the touchscreen if touching the screen does not accurately locate the correct CLARITY button or Icon The printer requests the user to touch several crosses which are displayed on the screen one after the other The screen is recalibrated when the automated process is complete Note If the calibration of the machine has too many errors and does not allow a user to navigate to this screen via the CLARITY panel the same functionality can be triggered from within CLARITY Configuration manager for more information refer to Service Manual P N WLK462426 Set Screen Orientation Allows the user to rotate the entire display through 180 degrees in the event that the CLARITY panel is installed in an inverted orientation Date and Time Allows the user to set the system date and time of the printer
93. o go to the deletion screen see Figure 6 13 This page contains a list of all the available print jobs along with details of number and size of the selected Jobs Tools Databases gt Internal Statistics 1 File C __ Barcode Control Image Small 3 8KB Cartridge Test Image _ TwoHeadStitch TOC v a Select All J Delete Figure 6 13 Database Delete Window 4 Touch the name of the job s that you want to remove from the database The job image appears in the preview window Ensure that you want to delete the selected job s 5 Touch Delete to delete the job 6 Confirm the job to be removed see Figure 6 14 Tools Databases nternal Delete Job Delete Job Are you sure you want to delete the Job Cartridge Test Image ciff E e e e Figure 6 14 Confirmation Screen 6 12 How to Delete a Job from the Jobs Database Rev AB Videojet 8610 Operator Manual 7 Touch Yes to remove the job 8 Repeat steps 4 to 7 to remove other jobs that are not required Note You can touch Select All to remove all the jobs from the list The job preview will display the last job selected if multiple or all jobs are selected 9 Touch the Home icon to return to the home page Line Select Mode Line Selection Mode allows an external device such as a PLC to remotely switch between pre defined jobs
94. ode Take the printer out of Shutdown mode How to Turn ON the Printer on page 5 5 Printhead not enabled Navigate to Tools gt Setup gt Printhead and set Enabled to Yes Printhead not configured for use printhead 2 Use the System configuration Wizard to configure the printer to use printhead 2 Refer Setting up the Printer using System Configuration Wizard on page 5 9 Table 8 5 Printhead Faults Rev AB Printhead Faults 8 27 Videojet 8610 Operator Manual Fault Cause Solution Cap not opening Printhead not powered Refer to fault Printhead not powered up Status when product up LED is OFF on page 8 27 detect is triggered F 7 Print trigger not being Navigate to Tools gt Diagnostics gt Printhead gt recognized by controller Inputs and ensure that Printhead 1 2 Product Detect is changing from OFF to ON as the product detect is triggered Cap mechanism has Replace Front Plate Motor Assembly failed or is damaged Contact your local maintenance engineer or service representative for further support Printhead PCB has Replace Printhead PCB failed Contact your local maintenance engineer or service representative for further support Table 8 5 Printhead Faults Continued Other Faults Message Possible Cause Solution Product Cap not completely open when More distance needed between the Substrate product passes its leading ed
95. open too long after printing allowing the ink on the nozzles to dry Decrease the Cap Closed Threshold in CLARITY Configuration Manager 15 seconds is default setting Contact your local maintenance engineer or service representative for further support Table 8 2 Printing Faults 8 22 Printing Faults Rev AB Fault Horizontal sections of print missing Cause Cartridge needs cleaning or re priming Videojet 8610 Operator Manual Solution Refer Maintenance on page 7 1 for more details Cartridge out of ink Replace cartridge No Print No faults or warnings and counter continues to increment Cartridge needs cleaning or re priming Refer Maintenance on page 7 1 for more details Cartridge out of ink Replace cartridge No Print No faults or warnings and counter does not increment Print trigger not being recognized by controller Navigate to Tools gt Diagnostics gt Printhead gt Inputs and ensure that Printhead 1 2 Product Detect is changing from OFF to ON as the product detect is triggered Encoder signals not being recognized by controller Navigate to Tools gt Diagnostics gt Printhead gt Inputs gt Encoder and ensure that Print Speed is reading a line speed The job is not printed The job is empty i e there are no printable objects such as text time date counter or barcode fields in the job Open load
96. or cotton pad Cap Check if the cap is clean As Required Clean the cap with solvent and swab Table 7 1 Controller and Printhead Maintenance Schedule Rev AB Maintaining the Controller and the Printhead 7 3 Troubleshooting This chapter contains the following topics e Fault messages and warnings e CLARITY error messages e Printing faults e Controller Faults e Printhead Faults e Other Faults e Diagnostics Fault Messages and Warnings If CLARiTY displays a fault or warning perform the following Read the fault or warning message e Perform the task as per the message e Clear the message from the display sometimes the message clears automatically when the fault is corrected and sometimes you have to clear it by touching the Clear button Rev AB Fault Messages and Warnings 8 1 Videojet 8610 Operator Manual Reading a Fault Message or Warning When a fault or warning occurs CLARITY displays the fault message in the status window at the top of all pages When a fault occurs the printer s fault output relay will open If this relay is wired into the packaging machine s stop circuit it can be used to ensure that the packaging machine is stopped in the event of an error This prevents the uncoded product from being produced when the printer has a fault i gt AULT X Faults PrintHeadRemovedFault Nw PrintHeadRemovedFault The fault PrintHeadRemovedFault has occurred and is preventing jobs
97. or more fields it displays the list of user editable fields so that you can select one When you touch OK at the final field for this job and all the check boxes are checked the user interface shows you the preview of the image At the preview perform one of the following e If you are satisfied with the image and you want to run the new job touch OK Products will be printed with the new image until you make further changes or select a new job e If you are not ready to print the job you can leave this screen as it is You can touch OK at a later stage to select the job at that time Rev AB Videojet 8610 Operator Manual e If you want to step back through the job select screens to make alterations to the variable data touch Cancel e To cancel the job selection altogether touch Home a button Touch To Edit To update and change user fields quickly and easily in a printing job the user can use the Touch To Edit feature Note Touch to Edit feature is turned off by default and needs to be activated in Clarity Configuration Manager 1 Select the Current Job Details Bar to display the job preview a SHUTDOWN Ea 4 TIJ Text J DefaultText DefaultText 3 18 03 2013 DefaultText2 FixedText 0 00 A a EEE Figure 6 6 Message preview Touch to edit 2 Touch the L button Rev AB Touch To Edit 6 7 Videojet 8610 Operator Manual 6
98. ownload the corrected file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 5 Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1103 Invalid Job File Invalid Graphic Invalid or missing Fault graphic file correct in CLARiSOFT The Job file refers to a missing or invalid graphic bitmap file Use CLARiSOFT to check and ensure that all bitmap files used by this Job file display properly in CLARiSOFT Then download the corrected file Touch the Clear button below to clear this fault message E1104 Invalid Job File Invalid Date Field Default offset date Fault falls outside the date range correct in CLARiSOFT The Job file you are trying to select contains an incorrectly specified Date Calculation The Default Offset for the date falls outside of the date range specified by the Minimum and Maximum user concession Use CLARiSOFT to correct this error in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1200 Invalid Job File Invalid Barcode Character Barcode Fault contains invalid characters for type correct in CLARiSOFT A barcode in the Job file contains characters which are not in the character set of the barcode type being used Use CLARiSOFT to check and correct the barcode field
99. ozzles Please take the proper precautions to avoid contamination of surrounding equipment or exposure to personnel Purge Printhead Allows the user to manually perform an on demand purge of the ink cartridge This feature can be used in an attempt to recover any missing nozzles Rev AB Using the Tools Page 4 7 Videojet 8610 Operator Manual Working with the Control Setup Page Navigate to Tools gt Setup gt Control see Figure 4 6 x Tools Setup Control 4 CLARITY Parameter Archives gt Internationalisation gt System Configuration gt Recalibrate Touchscreen gt gt gt gt gt Set Screen Orientation O Degrees Date And Time y j Image Control lt gt w Communications Figure 4 6 Control Page Buttons Description CLARITY Parameters Allows the user to save current printer Archives configurations and to restore previously saved printer configurations Note When a USB memory stick is connected to the printer archives can also be saved or restored to and from the USB drive as well CLARITY Printer Clones Allows the user to create or restore a Clone file to and from the USB memory stick A Clone file contains all of the printer settings and Job files Note Only present when a USB memory stick is inserted CLARITY Update Allows the user to select from a list of available updates Update files must be saved in clarityupdate folder on the root of the USB memory stick t
100. p Figure 3 3 Printhead Ports Description Data Line Port for connecting the data cable that runs between printhead and the controller Product Sensor Port for connecting the cable from the Connector standard fiber optic sensor Table 3 2 Printhead Connections Rev AB 3 4 Equipment Description Rev AB Videojet 8610 Operator Manual Cap The cap ensures that the ink in the cartridge does not dry out when not in use The operation of the cap is automatic and is controlled by the controller and driven by the motor assembly attached to the faceplate assembly Note The cap will close after a period of print inactivity The default value of this period is 15 seconds Note The cap is located inside the printhead assembly Figure 3 4 Cap The mechanical cap will automatically open when the product detect is triggered or when a purge command is issued The controller will allow the user to open the cap when in the offline mode The controller will close the cap after a threshold time defined in the ink table or by the user The controller will ensure the cap is closed when the printer state changes while entering online mode or offline mode Equipment Description 3 5 Videojet 8610 Operator Manual Ink Cartridge The ink cartridge is a self contained ink delivery system and printing mechanism in one housing Note Do not attempt to refill the cartridge Note It is intended to be properly disposed off once empty
101. p gt Control gt System Configuration The System Configuration dialog box appears Follow the on screen instructions and refer to Setting up the Printer using System Configuration Wizard on page 5 9 5 6 How to Turn ON the Printer Rev AB Videojet 8610 Operator Manual a SHUTDOWN lt gt Home 10 51 26 07 2013 O 4 JOB DOP BARCODE 1ST 2 3 gt Performance Consumables Cartridge 1 2 gt Throughput Op m Batch Count 925 A lt gt Total Count 1841 v 99 1 Shutdown Status 3 Stop red 2 Run green 4 Startup Shutdown Icon Figure 5 7 CLARITY Home Page 5 During SHUTDOWN the Stop red and Run green icons see Figure 5 7 are disabled in grey color Note SHUTDOWN means Power is ON to the controller but power is OFF to the printhead s Note If the print sensor is activated accidentally the printer will not operate because the sensor and encoder input are ignored during the shutdown status When production line and printer are ready for start up perform the steps mentioned in How to Start the Printer on page 5 30 Rev AB How to Turn ON the Printer 5 7 Videojet 8610 Operator Manual How to Set the Screen Orientation Depending on the position in which the CLARiTY controller is mounted it may be necessary to rotate the screen image by 180 degrees To change the screen orientation proceed as follows 1 Navigate to Tools gt Setup gt Control Co
102. place LCD Touchscreen assembly Contact your local maintenance engineer or service representative for further support Main Controller PCB has failed and needs replacement Replace Main Controller PCB Contact your local maintenance engineer or service representative for further support Table 8 4 Controller Faults Continued 8 26 Controller Faults Rev AB Fault Cause Controller not No AC power to unit Videojet 8610 Operator Manual Solution Check that the AC power being supplied to the unit no backlight powered up is within specification e Power Indicator LED Controller fuse has Remove fuse from fuse holder and check is OFF blown continuity Replace if blown e LCD is dark If new fuse blows immediately after replacing contact your local maintenance engineer or service representative for further support Faulty printhead or accessory is connected to the controller Power down the controller and disconnect all data cables and other devices from the unit and attempt to re power it If this corrects the issue then re connect the previously removed items power the unit down each time one at a time until the faulty item is identified Table 8 4 Controller Faults Continued Printhead Faults Fault Cause Printhead not Controller not powered powered up up Solution Refer Controller Faults on page 8 25 Status LED is OFF Printer in Shutdown m
103. r Interface Status E5321 Group 1 Underspeed during prin The printer has Fault measured a speed from the encoder that is below the minimum it is capable of printing at The print on group 1 was aborted mid print This image may be incomplete E5322 Printhead 1 DPI Mismatch The printer attempted Fault to print an image that has a different DPI to the current printer setting The print on printhead 1 was aborted E5323 Group 1 DPI Mismatch The printer attempted to Fault print an image that has a different DPI to the current printer setting The print on group 1 was aborted E5324 Temperature Readings Missed The number of missed Fault temperature readings on Printhead 1 has exceeded the defined limit This may cause overheating and damage to the printhead Please check that prints are far enough apart that the temperature can be read Touch the Clear button below to dismiss this error E5325 Cap Fault The capping device on Printhead 1 is ina Fault fault condition This will cause printing issues To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative E5326 Cartridge Fault The printhead cartridge in Printhead Fault 1 is in a fault condition This will cause printing issues Please clean the cartridge connection pins or replace cartrid
104. r off and on to resume printing If the problem persists call your maintenance engineer or local service representative E5307 Printhead 1 No Cartridge No cartridge has been Fault detected in printhead 1 To clear this fault replace the cartridge E5308 Printhead 1 Printhead Disconnected No printhead Fault is connected to the printhead 1 connection Power the printer off and check that the cables are correctly connected Re power the printer and verify that the fault has cleared If the problem persists call your maintenance engineer or local service representative E5309 Printhead 1 Voltage Error An over voltage error Fault has been detected by printhead 1 Replace the cartridge using the Replace Cartridge option for printhead 1 available from the Consumables panel on the Home screen If the problem persists call your maintenance engineer or local service representative E5310 Printhead 1 Voltage Error An under voltage error Fault has been detected by printhead 1 Replace the cartridge using the Replace Cartridge option for printhead 1 available from the Consumables panel on the Home screen If the problem persists call your maintenance engineer or local service representative E5311 Printhead 1 Over Temperature The temperature of Warning printhead 1 electronics is too high Continuing to run at this temperature could result in damage to the
105. rcuit breaker in accordance with IEC 60947 3 or IEC 60947 2 AN Warning PERSONAL INJURY Ensure that all external energy sources mains and mains power connector are isolated from equipment This should be done before attempting any maintenance or repair on any part of the product or before opening or removing any printer covers A Warning PERSONAL INJURY Ensure that any cables from the printer are secured to avoid chance of movement into walkways and becoming a trip hazard AN Warning PERSONAL INJURY There will be sections of the printer control board that will be permanently powered via the on board lithium battery therefore it is essential that the board should never be placed onto nor stored in or on any conductive surface including conductive plastic bags etc as this would flatten the battery and or potentially result in battery overheating The battery is not to be replaced by the operator Rev AB Equipment Safety Guidelines 2 3 Videojet 8610 Operator Manual Do Not Remove Warning Label AN Warning PERSONAL INJURY Do not under any circumstances remove or obstruct any warning caution or instruction labels present on the printer If any part of these labels become damaged worn or removed they must be immediately replaced Grounding and Bonding A Warning PERSONAL INJURY Always prevent static discharge from occurring Use proper Grounding and Bonding methods Always bond conductive equipment together
106. rom conveyor or other environmental factors Solution Isolate printhead and bracketry from the source of the vibration or add additional bracketry to reinforce the printhead Vibration induced by the printhead cap mechanism opening before a print cycle This issue would only occur on the print following a cap opening all subsequent prints will be correct Ensure printhead bracketry is configured in a way that allows as little cantilevering of the printhead as possible If the issue still remains add additional bracketry to reinforce the printhead Missing Print leading edge with a clean diagonal break afe Lot 12345 de s Exp 01 Jan 16 Product sensor distance set too short and not allowing cap to open completely before printing More distance needed between the print trigger or Cap open signal and the cartridge nozzles The Cap takes approximately 30 microseconds to open so the print trigger must be at least that far upstream from the leading edge of the cap The actual distance that this equates to will vary depending on product speed If the print trigger is moved to correct an issue then the distance will also have to be changed in the printer s configuration See Setting up the Printer using System Configuration Wizard on page 5 9 Missing Grainy Print at leading edge Wa Lot 12345 xp 01 Jan 16 i het ss r Cap is remaining
107. rtified for compliance with Canadian regulations regarding safety by TUV SUD America For Customers in the European Union This equipment displays the CE mark to indicate conformance to the following legislation EU Electromagnetic Compatibility Directive 2004 108 EC EN 55022 Class A Radio disturbance characteristics Limits and methods of measurement for IT equipment EN 55024 Immunity characteristics Limits and methods of measurement for IT equipment EN 61000 6 2 Generic immunity standard industrial environment EN 61000 4 2 Electrostatic discharge requirements EN 61000 4 3 Radiated radio frequency electromagnetic field burst test EN 61000 4 4 Electrical fast transient burst immunity test EN 61000 4 5 Surge immunity test EN 61000 4 6 Immunity to conducted disturbances induced by radio frequency fields EN 61000 4 11 Voltage dips short interruptions and voltage variations immunity tests EN 61000 3 2 Limits for harmonic current emissions equipment input current up to and including 16A per phase EN 61000 3 3 Limitations of voltage fluctuation and flicker in low voltage supply systems for equipment and rated currents up to and including 16A per phase ii Rev AB Videojet 8610 Operator Manual EC Low Voltage Directive 2006 95 EC Essential health and safety requirements relating to electrical equipment designed for use within certain voltage limits EN 60950 1 Safety requirements for information technology equipment
108. rtridge is past expiration The Fault cartridge in printhead 1 is past expiration To clear this fault replace the cartridge Group 2 Printhead 1 cartridge is past expiration Fault The cartridge in group 2 printhead 1 is past expiration To clear this fault replace the cartridge E5334 Printhead 1 Low Temperature The temperature of Warning printhead 1 is too low Continuing to run at this temperature may degrade the print quality Touch the Clear button below to dismiss this warning E5335 Communication Fault Communications to Printhead Fault 1 is in a fault condition Please check the data cable to the printhead To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative E5336 Cartridge Fault The printhead cartridge in Printhead Fault 1 is in a fault condition This will cause printing issues Please clean the cartridge connection pins or replace cartridge To clear this error shutdown the printheads and then power them up again If the problem persists call your maintenance engineer or local service representative Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 21 Videojet 8610 Operator Manual Printing Faults Fault Wavy Print Cause External vibration being induced on printhead possibly f
109. s or incorrect fixed speed setting if you are running in fixed speed mode without a conveyor speed encoder or a faulty print sensor or faulty printhead Touch the Clear button below to try and resume printing If the problem persists call your maintenance engineer or local service representative Fault E5303 Group 2 Print Signal Ignored The number of consecutive ignored print signals by Group 2 has exceeded the defined limit Please check that prints are being triggered correctly and that the selected job fits the product Touch the Clear button below to dismiss this error Fault E5304 Printhead Power Supply An open circuit fault has been detected in the printhead power supply Power the printer off and on to resume printing If the problem persists call your maintenance engineer or local service representative Fault Table 8 1 CLARiTY Error Messages Continued 8 16 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E5305 Printhead Power Supply A short circuit fault has been Fault detected in the printhead power supply Power the printer off and on to resume printing If the problem persists call your maintenance engineer or local service representative E5306 Printhead Power Supply An over current has been Fault detected in the printhead power supply Power the printe
110. s in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1201 Invalid Job File Invalid Barcode Check Digit Check if Fault the digit is incorrect correct in CLARiSOFT The check digit supplied for a barcode in the Job file is invalid Use CLARiSOFT to check and correct the barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message E1202 Invalid Job File EAN data longer than 48 characters Fault EAN barcode contains more than 48 characters correct in CLARiSOFT The field for an EAN128 barcode does not contain enough data to form a valid Application Identifier Use CLARISOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued 8 6 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1203 Invalid Job File EAN barcode out of specification Fault Characters to create Application Identifier is insufficient correct in CLARiSOFT The field for an EAN128 barcode does not contain enough data to form a valid Application Identifier Use CLARiSOFT to check and correct the EAN128 barcode fields in the Job file Then download the corrected file
111. scanner then retry If the problem persists call your local service representative Once resolved and ready touch the Clear button below E1603 Miss read reported The Barcode Scanner has Fault reported a Miss Read Consider recalibrating the scanner Touch the Clear button below to clear this fault message E1604 No read reported The Barcode Scanner has reported Warning a No Read Consider recalibrating the scanner Touch the Clear button below to clear this warning message E1605 Barcode verify queue empty The Barcode Scanner Fault has been gated when there was no barcode to verify Touch the Clear button below to clear this fault message E3013 Printhead Absent Communications between Fault CLARITY and the printer have been lost check the cabling E3016 Printhead Volts Error Fault E3024 24 Volt Error The 24 volts supply is not in the working Fault range Power the printer OFF and ON to try and clear the fault If the problem persists call your maintenance engineer or local service representative E3025 Printer Ambient Temperature The internal ambient Warning temperature of the printer is outside its recommended operating range Touch the Clear button below to clear this warning Table 8 1 CLARiTY Error Messages Continued Rev AB CLARITY Error messages 8 15 Videojet 8610 Operator Manual Error No Status
112. should carry out maintenance or repair Use of this equipment for any other purposes may lead to serious personal injury Rev AB 2 1 Videojet 8610 Operator Manual Introduction The policy of Videojet Technologies Inc is to manufacture non contact printing coding systems and ink supplies that meet high standards of performance and reliability Therefore we employ strict quality control techniques to eliminate the potential for defects and hazards in our products The safety guidelines provided in this chapter are intended to educate the operator on all safety issues so that the operator can operate the printer safely Equipment Safety Guidelines This section contains important safety guidelines pertaining to the operation and handling of the printer and associated equipment AN Warning PERSONAL INJURY While performing maintenance or repair work disconnect the mains supply unless it is absolutely necessary to leave the supply on while carrying out adjustments Comply with Electrical Codes AN Warning PERSONAL INJURY All electrical wiring and connections must comply with applicable local codes Consult the appropriate regulatory agency for further information 2 2 Introduction Rev AB Videojet 8610 Operator Manual Electrical Power AN Warning PERSONAL INJURY This equipment must be installed with a locally positioned mains supply isolation device This can be either a plug and socket or a switch connector or ci
113. ssword is entered that function or menu becomes available The password level remains active until logged out by the user or timed out e Standard Passwords For example if the Diagnostics function is password protected when the user accesses the Diagnostics Menu by navigating to Tools gt Diagnostics CLARiTY prompts the user to enter the password e Advanced Passwords The user is prompted to select the required username and enter the associated password OFFLINE Xx Tools Enter Setup Password 4 11213 4 5 6 y 8 9 Pa a 0 v Cancel OK Figure 4 21 Password Screen 4 24 Password Protection Rev AB Printer Operation This chapter provides the procedures to do the following tasks e How to Insert the cartridge into the printhead Priming the Cartridge e How to Turn ON the printer e How to Set the Screen Orientation e Setting up the Printer using the System Configuration Wizard e How to Setup the Printhead settings e How to Create a Job e How to Download a Job File e How to Load a Job for Printing e How to Start the printer e How to Stop the printer e Print Screen Saver Rev AB 5 1 Videojet 8610 Operator Manual How to Insert the Cartridge into the Printhead Priming the Cartridge Note It is recommended to prime all new cartridges before inserting them into the printhead for the first time
114. t Ink Level see Figure 6 23 Enter the desired percentage of ink remaining in the cartridge a FAULT E53074Cartridge 14Adjust Ink Level lt o A Adjust Ink Level This option allows fine tuning of the amount of ink remaining Warning incorrectly setting the amount of ink remain can result in the printer running out of ink without raising a fault and unprinted products being produced A Vv Cancel OK Figure 6 23 Adjust Ink Level A Warning Manually adjusting the ink level of a cartridge can result in the printer running out of ink without raising a fault or warning and non printed products being produced Note The ink level can only be adjusted within the defined Min and Max values shown on the Adjust Ink Level screen 6 18 How to Replace the Cartridge Rev AB Videojet 8610 Operator Manual Production Audit Log Rev AB The production audit log shows the log of machine changes and user changes made Note Production Audit Log is turned off by default and needs to be activated in Clarity Configuration Manager The logging mode can be set to None Normal or Advanced Navigate to Tools gt Diagnostics gt Control a SHUTDOWN X Tools Diagnostics Control lt Versions System Information Communications Production Audit Log VviviiviVwliY Image Update Queue Figure 6 24 Production A
115. tative E5330 Maintenance Cap Missed The number of missed Fault maintenance cap events on Printhead 1 has exceeded the defined limit This may degrade the print quality Please check that prints are far enough apart that the maintenance cap can be preformed Touch the Clear button below to dismiss this error E5331 Printhead 1 Cartridge expires soon The cartridge Warning in printhead 1 will expire soon The cartridge should be replaced at the first available opportunity to prevent down time on the production line Group 2 Printhead 1 cartridge will expire soon Warning The cartridge in group 2 printhead 1 will expire soon The cartridge should be replaced at the first available opportunity to prevent down time on the production line E5332 Printhead 1 Cartridge expired The cartridge in Warning printhead 1 has expired The cartridge should be replaced at the first available opportunity to prevent down time on the production line Group 2 Printhead 1 cartridge has expired The Warning cartridge in group 2 printhead 1 has expired The cartridge should be replaced at the first available opportunity to prevent down time on the production line Table 8 1 CLARiTY Error Messages Continued 8 20 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E5333 Printhead 1 Ca
116. the image time date counters Counter Update Time Indicates the time taken to update all the counter ms fields in the image Time Date Update Time ms Indicates the time taken to update all the time date fields in the image Table 4 8 Timings Page 4 18 Using the Tools Page Rev AB Rev AB Videojet 8610 Operator Manual Working with Consumables Diagnostics Navigate to Tools gt Diagnostics gt Consumables see Figure 4 17 A i Tools Diagnostics Consumables Ink Level 99 0 Ink Type Black Expiration Date 31 07 2014 Q Cartridge ID 6 Prints Per Cartridge N A Cartridge Inserted Yes R scan Results 0 V Figure 4 17 Consumables The Consumables diagnostics page shows the current value of cartridge parameters to help you understand the status of the cartridge Navigate to Tools gt Diagnostics gt Consumables Buttons Description Ink Level Displays the percentage of ink remaining in the cartridge Ink Type Identifies the type of ink cartridge installed in the printhead Expiration Date The date the ink in the currently installed cartridge will expire Cartridge ID Value that helps the software recognize and track cartridges Prints Per Estimated number of prints per cartridge that can be Cartridge expected for the currently loaded Job Cartridge Inserted Confirms that a cartridge is inserted into the printhead and recognized by t
117. the scanner or a hardware fault in the printhead or scanner Check that labels are being applied correctly to the pack Check that the applied label is not wrinkled on the pack Check that the printhead is clean and printing visibly clear barcodes If possible verify the printed barcodes with a separate barcode verifier Check the scanner mounting and for obstruction preventing the scanner seeing the barcodes If the problem persists call your local service representative Once resolved and ready touch the Clear button below Table 8 1 CLARiTY Error Messages Continued 8 14 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1602 Barcode Faul The barcode scanner has read a Fault different barcode than the one printed onto the label The barcode scanner may not be mounted correctly Call your maintenance engineer or local service representative Touch the Detail button below for maintenance assistance When ready touch the Clear button below The barcode scanner has read a different barcode to the one printed on the label This could be due to the scanner seeing another barcode in its field of view Check the mounting and configuration of the scanner This could also be due to a print error or a communications error with the scanner or a hardware fault with the scanner Power off and check cabling between labeller and
118. tly opened Job file select the Current Image button To download multiple Job files that have been saved to the PC select the File button and navigate to the location on the PC where the files are saved Highlight all of the Jobs you wish to transfer and select Open A preview or list of the selected job s appears see Figure 5 23 Pod Selection Confirmation Please confirm thet the following mages cortan the comect data CLARSOFT Summan OOOO iss CLARICOM Figure 5 23 Print Preview of Job 5 22 How to Download a Job File Rev AB Rev AB Videojet 8610 Operator Manual 7 Click the OK button The Progress window which displays the status bar appears The status bar indicates the status of the job downloading process see Figure 5 24 Progress Completed m O OP CLARICOM Detal Figure 5 24 Progress Window Ensure the Job now exists in the printer s database see How to Load a Job for Printing on page 5 29 8 Disconnect the communications cable between the PC and the printer if no longer needed Download a Job File using USB Memory Stick Do the following tasks to download a job file from the PC to the printer using a USB memory stick 1 Insert the USB memory stick into the PC How to Download a Job File 5 23 Videojet 8610 Operator Manual 2 On the File menu click Job Download see Figure 5 25 The Download window appears see Figure 5
119. to Load a Job for Printing Rev AB To select and print a job proceed as follows 1 Videojet 8610 Operator Manual Touch the JOB Icon JOB in the home page The list of existing jobs are displayed see Figure 5 33 Note As you touch each Job name a preview of the Job is displayed on the right hand side of the screen a X lt Barcode BarcodeControlBarksmall line Job Select O PrintsOK co RANE testImagex2 A untitled iima osano AULA lt Cancel OK Figure 5 33 Job List How to Load a Job for Printing 5 29 Videojet 8610 Operator Manual 2 Select the test job from the list and touch OK The job print preview appears see Figure 5 34 7 XK J Job Select testImagex2 4 D gt Cancel OK Figure 5 34 Job Print Preview 3 Touch OK and the Home screen displays the newly loaded Job name The job is now ready for print How to Start the Printer 1 Touch the Startup Shutdown icon to start the printer 2 The STARTING UP status appears in the status bar of the CLARiTY Home Page see Figure 5 35 on page 5 31 followed by OFFLINE status indicating the printer is successfully prepared for printing 5 30 How to Start the Printer Rev AB Videojet 8610 Operator Manual 3 The Stop and Run icons become active Gorin Home 10 54
120. udit Log Note Production Audit Log appears in the menu when the logging mode is set to either Normal or Advanced In Normal logging mode the log entries are deleted if there are over 500 log entries and older than 90 days In Advanced logging mode entries must be archived to a USB stick before logs will be deleted Production Audit Log 6 19 Videojet 8610 Operator Manual Figure 6 25 shows the audit log for both machine events and user events The user can also filter results to show either user events only or machine events only see Table 6 1 a SHUTDOWN K ma Tools Diagnostics Control Production Audit Log lt 4 amp Parameter change 11 52 59 12 03 2013 gt Parameters downloaded 11 52 05 12 03 2013 gt My CLARITY started 11 49 47 12 03 2013 gt a CLARITY exited 11 41 44 12 03 2013 gt CLARITY Update started 11 41 25 12 03 2013 gt Parameters downloaded 11 22 58 12 03 2013 gt ea a CLARITY started 16 12 33 11 03 2013 gt gt 4 Figure 6 25 Production Audit Log Button Function lt a ese Gy r Lists only user events Lists only machine events er a Table 6 1 Buttons to Filter the Log The following machine events are logged e CLARITY Started s w version PCB serial no e CLARITY Exit e Power Failure detected e Fault Warn
121. uld void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules subpart B These limits are designed to provide responsible protection against harmful interference when the equipment is operated in a industrial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference In such cases the users will be required to correct the interference at their own expense Shielded cables must be used with this unit to ensure compliance with Class A FCC limits The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington DC 20402 Stock No 004 00 00345 4 This equipment has been tested and certified for compliance with U S regulations regarding safety by TUV SUD America Videojet 8610 Operator Manual For Customers in Canada Emissions The equipment complies with the Canada ICES 003 04 Class A Safety The equipment complies with Canadian standard C22 2 No 60950 1 This equipment has been tested and ce
122. ult CLARiSOFT Use CLARiSOFT to remove all price fields from the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1227 Invalid Job File Invalid Transmitted Field correct in Fault CLARiSOFT Use CLARiSOFT to disable the Transmitted Field option for all fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message Table 8 1 CLARiTY Error Messages Continued 8 10 CLARITY Error messages Rev AB Videojet 8610 Operator Manual Error No Report on CLARITY Operator Interface Status E1228 Invalid Job File Invalid Graphic Field correct in Fault CLARiSOFT Use CLARiSOFT to remove all Logo and Drawing fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1229 Invalid Job File Invalid Graphic correct in Fault CLARiSOFT Use CLARiSOFT to remove all Logo fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1230 Invalid Job File Invalid Drawing correct in Fault CLARiSOFT Use CLARiSOFT to remove all Drawing fields in the job Then download the corrected file to the printer Touch the Clear button below to clear this fault message E1231 Invalid Job File Inv
123. update Updating by CLARITY Configuration Manager 1 Start the CLARITY Configuration Utility Connect it to the printer you wish to update Note Ensure that the CLARiTY Configuration Utility has a valid connection to the printer This can be observed by the printer icon turning green and the Active Connection message being displayed in the status pane 2 Right click on the name of the coder to be updated and select CLARiTYupdate option 3 Locate the file with the same name as the part number above CLARITY update starts automatically 4 Oncompletion navigate to Tools gt Diagnostics gt Control gt Versions and ensure that all of the software versions match with those listed below Note Use of a serial link for the CLARiTY update is not recommended due to the size of update and the resulting transmission time 6 22 How to Update Printer Software Rev AB Maintenance This chapter contains the following topics e Information on care e Maintaining the cartridge e Maintaining the controller and the printhead N Warning PERSONAL INJURY Before attempting any maintenance or repair on any part of the product disconnect the printer from the main power supply and isolate the printer from any external energy sources including other connected equipment Information on Care If the display is soiled it can be cleaned using a commercially available moist screen cleaning wipe e Dust on the contact pins of the printhead
124. utputs gt General gt Capping gt Timings gt 1 Figure 4 8 Printhead Diagnostics Page The Printhead diagnostics page allows the user to view the following parameters e Horizontal Print Density e Vertical Print Density e Inputs e Outputs e General e Capping e Timings Rev AB Using the Tools Page 4 11 Videojet 8610 Operator Manual 4 12 Horizontal Print Density Navigate to Tools gt Diagnostics gt Printhead gt Horizontal Print Density Shows the current horizontal print density Note To modify this setting navigate to Tools gt Setup gt Printhead Vertical Print Density Navigate to Tools gt Diagnostics gt Printhead gt Vertical Print Density Shows the current vertical print density Note To modify this setting navigate to Tools gt Setup gt Printhead Inputs Navigate to Tools gt Diagnostics gt Printhead gt Inputs see Figure 4 9 290 A y Tools Diagnostics Printhead Inputs Configurable Input 5 Off Configurable Input 6 Off Printhead 1 Product Detect Off Printhead 2 Product Detect Off 1 48 Volts Supply 47 6V 3 24 Volts Supply 24 0V Figure 4 9 Printhead Inputs Diagnostics Page Buttons Printer present Description Confirms that internal components of the controller hardware software are communicating properly Configurable Input 1 6 Shows the current status of the printer s conf
125. with approved cables to maintain them at the same potential and minimize static discharge Only use Videojet approved metallic service trays and ground cables Communications AN Caution EQUIPMENT DAMAGE Ensure that all Ethernet communication cables are shielded STP Cat5 Printhead and Cartridges A Warning PERSONAL INJURY When replacing cartridges be aware of risk of injury from moving machine parts 2 4 Equipment Safety Guidelines Rev AB Videojet 8610 Operator Manual A Warning PERSONAL INJURY The device must be switched off when the printheads are being installed connected or disconnected Fluid Safety Guidelines Rev AB This section provides important safety guidelines pertaining to the use and handling of printer supplies fluids inks cleaning solutions A Warning PERSONAL INJURY Wear eye protection when handling fluids If fluid splashes in your eyes flush your eyes with water for 15 minutes and consult a physician immediately A Warning PERSONAL INJURY Wear gloves when handling fluids If fluid contacts the skin wash immediately with soap water DO NOT use cleaning solution washdown or solvent to clean fluid stains from the skin AN Warning PERSONAL INJURY Do not pour any fluids into sinks sewers or drains Waste disposal must comply with local regulations Contact the appropriate regulatory agency for further information A Warning PERSONAL INJURY Storage must comply with loc

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