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Toshiba TEC B-872/882

1. 00 6 51 6 3 28 Web Printer Function Selection ccccceeeeeeeeeeeeeeeeeeees 6 52 6 3 29 Media Sensor Selection cccccecccseececeseceseeceseeeeeeneeeeees 6 53 6 4 6 5 6 6 6 7 6 8 EO18 33007 Revision Date Apr 25 2002 Page TEST PRINT MODE cc ceecccccceeecceceeeeeeeesaaeeceeeseeeeeseaeeeeeesaeaees 6 54 O41 NONI POST FTW eenaa E 6 54 6 4 2 Process est print ccccececeeeeeeseeeeeeeeeeeeeeeseeeeeseeeeseeneeees 6 60 SENSOR SE MG Cl B cee eee eee r ee nee ee 6 62 6 5 1 Thermistor Check Read only cccccseseessseeeeeseeceeeeeees 6 62 6 5 2 Black Mark Sensor Adjustment ccccseeceseeeeeeeeeeeenes 6 63 6 5 3 Feed Gap Sensor AdjUStMeNl ccceceeeeceeeeeeeeeeeeeeeeeees 6 64 6 5 4 Paper End Setting for Black Mark Sensor 6 cc 6 65 6 5 5 Paper End Setting for Feed Gap Sensor 00ccceee 6 66 RAM CLEAR MODE reas eaic ot verccccerseice cise ys ex enecaecnamecoencseanssceaneenmerascoesans 6 67 6 6 1 Maintenance Counter Clear cccccccccssseeseeeeeeeseeeeeeees 6 70 6 6 2 Parameter Clear cccccccccccsecccsseeeeseeeeseeeeeseeeeseeeeeseeeeseaes 6 71 IP ADDRESS IN grace cece ecesagaesonsece 6 72 BASIO SETTING MODE tenner ee eer eee ee en 6 74 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 1 OUTLINE OF THE DIAG TEST OPERATION 6 DIAG TEST OPERATION 6 1 OUTLINE OF THE DIAG
2. ccccceeeeeeeeneeeeeeneeenseeneenseonseeseeeseenseeneseees 8 1 9 INSERTING THE OPTIONAL FLASH MEMORY CARD 0 9 1 10 INSERTING THE OPTIONAL PCMCIA CARD cceceseeeseeeeeeees 10 1 11 CARE HANDLING OF THE MEDIA AND RIBBON 0 00 11 1 12 GENERAL MAINTENANCE ccccccecceeeeeeceeeeeseenseesecnseenseeneneeeens 12 1 12t CCEANIN oere EEA 12 1 12 2 UNDER THE MEDIA GUIDES as bpnevrtesenicaraiateenraitectiateatsdncntaceneens 12 3 12 3 COVERS AND PANELS este secs oad gunsantadtcdaitance sca igieaustinbezeres 12 3 124 REMOVING JAMMED MEDIA sucisanissaninesanctnaaiinacsauanntiaanamwanonaainctan 12 4 125 THRESHOLD SETTING ce orcs dencaiocgudine onaenavanioanansanensaasnnaeuvnninaeeaninss 12 6 13 TROUBLESHOOT ING ccitececcesteciccn see ctwncsnneccs ecasdedeuoseensasatccaeesteesteencecaeun 13 1 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorized Service representative with regard to any queries you may have in this manual 1 INTRODUCTION EO1 33017 1 1 APPLICABLE MODEL 1 INTRODUCTION Thank you for choosing the TEC B 872 882 Series thermal transfer printer This new generation high performance quality printer is equipped with the latest hardware including the newly developed high density 12 dot mm 305 dot
3. 3 OVERVIEW EO1 33017 3 1 FRONT REAR VIEW 3 OVERVIEW 3 1 FRONT REAR VIEW Front View Top Cover Message Display LCD Head Lever Operation Panel Right Side Cover Power Switch OFF Rear View PCMCIA Card Slot 2 slots AC Power Inlet Serial Interface Connector RS 232C 2 Parallel Interface Connector Centronics 3 Expansion I O Interface Connector Fig 3 1 3 2 OPERATION PANEL MESSAGE DISPLAY LCD When power is turned on and it is ready to print ON LINE is displayed POWER LED Green Lights when the power is turned on ON LINE LED Green 1 Flashes when communicating with a host computer POWER ONLINE ERROR 2 On while printing ERROR LED Red Lights when a communication error occurs when the media ribbon ends or the printer does not operate correctly FEED Key Feeds paper RESTART Key Resets the printer when paused or when an error occurs Used to set the threshold Refer to page 12 6 PAUSE Key Pauses printing Message display shows PAUSE and an unprinted count Used to set the threshold Refer to page 12 6 3 1 FEED RESTART PAUSE Fig 3 2 4 DIP SWITCH FUNCTIONS EO1 33017 4 DIP SWITCH FUNCTIONS 4 DIP SWITCH FUNCTIONS B 872 only The DIP switches are located to the right of the Guide Wheel aN Sy Turn the POWER OFF before switching the functions on R Guide Wheel NO we 1 DIP SW2 NAN xX FUNCTION on OFF
4. 1 The detecting point is positioned inside the slit Fixed to 0 Strip sensor status 0 Without label 1 With label Fixed to 0 Fixed to 0 E Print status content description of each sensor switch Sensor Switch Print status content description Cutter home position switch Indicates whether the cutter is at the home position or not Rewind full sensor Indicates whether the media is wound to peak capacity on the built in take up spool or not Slit sensor 1 take up Controls ribbon motor rotation by detecting the slit on the ribbon Slit sensor 2 feed take up motor and the ribbon feed motor Indicates the position of the slit sensor Strip sensor Indicates the existence of label in strip mode When no label is detected 0 the subsequent label is issued when a label is detected 1 the subsequent label will not be issued until the current label is removed 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 9 SENSOR 2 Check SENSOR2 H 20C A 22C S 25C a Heat sink temperature sensor status 25 C 80 C 90 C Environmental temperature thermistor status 0 to 86 C If it is undetectable C is printed Print head thermistor status 0 86 C R 4 2V T 2 5V Feed gap sensor status 0 0 5 0V Black mark sensor status 0 0 5 0 V RANK 7 Print head resistance rank 0 15 Print Head Resistance Rank Resistance Rank Average resistance ohm 1432 1454 1409 1431 1385 1
5. A Min voltage at the backing paper 2 e g 2 2V 4 4V 2 8V 2 1 6V 2 When using labels with black marks reflective sensor Threshold Min voltage at the print area Min voltage at the black mark 2 e g 0 4V 1 5V 0 7V 2 i N Label ga Backing Paper Label Black Mark gap Label Perforation Backing Paper 6 47 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 24 Kanji Code Selection Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D TTATGINO SITIT C V 1 O A Press the FEED key lt 9 gt DIATRIA MIE TIEIR Igtpipe tort Press the PAUSE key 26 times LAtypiaict trtainict tot ot is yipiria TYPE 1 Windows code KiAiNidili iC 0 D E I I I I TY PiE e TYPE 2 Original code Press the FEED key or RESTART key to select the Kanji code Press the PAUSE key Press the FEED key and RESTART key at the same time Continued on Section 6 3 25 Euro Font Code Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed Kanji code is stored in memory by pressing the PAUSE key 6 48 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 25 Euro Font Code Selection Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GINIO S T I C TWiT tOta Press the FEED k
6. RBN FW 0 RBN BK X ADJ TRANS ON 9600 8 1 EVEN XON READY AUTO ENGLISH OFF OFF ON CENTER FEED TYPE1 BO OFF OFF 192 168 010 010 192 168 010 020 000 000 000 000 255 255 255 000 704 KB 128 KB 64 KB 64 KB ON 08000 OFF OFF Fig 6 1 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 1 Maintenance Counter Item Count Condition 1 Total media distance Counted when the feed motor drives to feed print and issue the 0 0 to 3200 0 covered media Counted also during ribbon save operation and back 2 Media distance covered feed See NOTE 2 0 0 to 200 0 km 3 Print distance Counted while printing Feeding and issuing media and ribbon 0 0 to 200 0 km saving operation are not counted See NOTE 2 times 5 Head up and down count Counts every up and down of the print head using the solenoid 0 to 2000000 raa om bon save opereton UprOawet cut Seo NOTE 31 6 Ribbon motor driving time Counts when the ribbon motor drives to feed print and issue the 0 to 2000 media The driving time is not counted during ribbon saving hours operation but is during back feed See NOTE 4 7 Counted during ribbon saving operation See NOTE 4 hours 8 RS 232C hardware error Counted when a parity overrun or framing error occurs See 0 to 255 times System error count Counted when a zero dividing error occurs or u
7. TEC Thermal Printer B 880 SERIES User sManual Original Apr 2000 Revision Apr 2002 TABLE OF CONTENTS OWNER S MANUAL cc ccceeceeeeeeeeeeeeeeeeeeeeeeees EQO1 33017 PRODUCT DESCRIPTION cosmesi EO10 33008 MAINTENANCE MANUAL 0ccecseeeeeeeeeeeees EO18 33007 TOSHIBA TEC CORPORATION Precaution This service manual is intended for use by service technicians and designed as a guide for repair amp maintenance The manual is intended to promote smooth service operations of the product in the market place It is not intended for any other purpose such as development or product specifications For questions regarding development or product specifications please contact the TOSHIBA TEC department in charge This manual may be changed or revised without notice If you find any misprints or omissions please contact the TOSHIBA TEC Service Solution Planning Dept Ohito promptly Facsimile No 0558 76 9842 TEC cannot be held responsible for any trouble which have been caused by misprints or omissions The following related manuals contain additional specific information on using B 880 SERIES and can be referred to for more detailed information available from TOSHIBA TEC sales headquarters Interface Communication Manual Supply Manual Specifications Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handl
8. 15 Type of line 4 Horizontal line Vertical line Slant line Square Rounded Rectangle 6 Circle 16 LING Widths 1 dot to 12 dots can be specified in units of 0 1 mm Guaranteed only when a line has more than 3 dots 17 Mechanism 1 Batch mechanism This is the standard mechanism which let the printer print continuously without winding the label and tag paper The strip or auto cut function is available when the optional module is installed 2 Auto cut mechanism When the cutter module is installed the haat ed and tag paper are cut individually stop and cut Minimum cut N is 25 4 mm tag paper or 38 mm label E o w End Sensor N Cutter Print Head Pinch T X a A Platen Ea ee Media Feed Sensor Roller Fig 1 4 3 Ribbon Saving Mechanism Two solenoids installed in both sides of the print head automatically lift the print head during paper feed to minimize ribbon loss 1 4 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 18 Power supply Universal power supply Automatic switching QQ model AC85 138 V 45 66 Hz QP model AC187 276 V 45 66 Hz NOTE You do not need to chang the voltage however make certain that the power supply cord being used is rated for the voltage supplied 19 Current consumption Printing 260 W max QQ model 3 5 A max QP model 1 4 A max Stand by QQ model 20W 360 mA QP model 26W 270 mA 20 Rush current QQ m
9. 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 1 CUTTER MODULE B 4208 QM 10 Mount the operation panel and the left side cover on the printer 11 Close the top and right covers 12 After reassembly is complete perform atest print to confirm that the cutter works properly If the print start position becomes misalign when media is fed in the reverse direction fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag mode NOTE Retain the parts that are removed during installation of the cutter unit They will be required when the printer is modified to a standard type Removed Parts Q ty Unit Removed Parts Q ty Unit Front plate 1 Screw FL 4x6 E Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjustment procedure should be employed to prevent paper jams 1 Attach the cutter guide plate A with two SM 4 x 6C screw so that the fixed cutter is positioned 0 1 mm to 0 4 mm above the bottom of the cutter guide plate A 2 Attach the cutter guide plate B with two FL 4 x 8 screws so that there is a clearance of 0 5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge Screw Cutter Guide Plate B SM 4 x 6 z S Fixed Cutter E oO em E LO oO Screw FL 4 x 8 Cutter Guide Plate A Fig 3 5 3 3 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 2 STRIP MODULE B 4908
10. 6 18 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 3 Back Feed Length Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O S TII CE V 1 O A Press the FEED key P PARAE ER E bt Press the PAUSE key 3 times BIAICIKi IFIELE D tAiDidy i131 0 mim Press the FEED or E FEED key Pressing the FEED key one RESTART key to adjust time is a 0 5 mm change up to the feed length 9 5 mm See NOTE 2 See NOTE 1 m RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 9 5 mm See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 4 X axis fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 9 9 mm Key fine adjustment value 9 5 mm PC fine adjustment value 9 9 mm When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A changed back feed value is stored in memory by pressing the PAUSE key 6 19 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE E Feed Length Fine Adjustment Example 0 0 mm Feed Direction lt q Fig 6 4 Fig 6 5 Fig 6 6 E Cut Position Fine Adjustment Example soan Cut Position va nee i Tag Paper Feed Directio
11. TEST OPERATION In system mode the diag test operation is used to diagnose the printer and to set the parameters by using the FEED RESTART and PAUSE keys on the operation panel Diag test operation Type TI is started from the power off state and the parameter setting Type II is started while the printer is on line or printing For further details please refer to the corresponding pages NOTE Every size in this manual ts written in millimeter To obtain the size in inch divide by 25 4 E Type M Self Test Mode See page 6 3 Data from the maintenance counter and Turn on the power while automatic diagnosis are printed on the media en PO E Parameter Setting Mode See page 6 15 Fine adjustment of the feed length cut strip position back feed length X axis print tone thresholds of the black mark sensor and feed gap sensor ribbon motor drive voltage and selection of character code font zero baud rate data length stop bit parity transmission control mode language of LCD message auto forward wait and head up ON OFF in cut mode ribbon saving module control code ribbon type strip wait status feed key function kanji code EURO font cod Centronics I F ACK BUSY timing Web printer and auto print head broken element check are available in this mode E Test Print Mode See page 6 54 Print condition and test print type slant line characters and bar code are selectable E Sensor Setting Mode See page 6 62
12. e Manual selection e MANUAL control codes should be specified When MANUAL is selected go to A on the next page B gt Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 18 Ribbon type selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed control code is stored in memory by pressing the PAUSE key 3 When AUTO ESC FL NUL or 1 is selected be sure to select the Non transmissive ribbon in the ribbon type selection operation 4 When MANUAL is selected be sure to specify all the control codes 1 to 3 Failure to do this disables selection of MANUAL 6 38 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE CODE ov ot et MAGN Ur AGL Change the control code Press the PAUSE key Set the control code 1 equivalent to ESC CONi Ti ROL C O DiEs1 Press the PAUSE key C O N TIR O L C O D E 2 Set the control code 2 equivalent to LF Press the PAUSE key Set the control code 3 equivalent to NUL CONi Ti ROL C 0 D E3 Go to B on the previous page NOTE Refer to the following the selection of the control codes 1 to 3 A RESTART W FEED CONi T R 0 L A RESTART CONTROL A RESTART CONi Ti RiOiLi A l l I l l l CODE a
13. file 1 Turn on the printer power by the following procedure Turn on the power while holding down the FEED key and PAUSE key and RESTART key DOWNLOAD iMiOi DiE i A download mode menu is displayed Select the download mode or download mode 2 at the right by pressing the e DOWNLOAD MODE FEED key or RESTART key DOWNLOAD MODE 2 8 PROGRAM DOWN LOAD EO18 33007 Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD 2 Turn on the PC power and start up Windows 3 Click on the START button to access the program menu 4 Highlight Programs then highlight TOSHIBA TEC and click on B NX Series Download Program as shown in the screen display of Fig 8 9 below za ethane Fico i Hice Merearce Dakine Sarie Sa Rasen Seon Fro fi ps siia Lil Sec A Bee t G ueart Pinte i A Hih Eip ap jire Paea Pear 5 Log Takashi Shana ipai g BP v ten ee em Ge Bagoi mia rT F T P m 1 Fig 8 9 5 AS soon as you click on B NX series download program the screen will change to the initial screen of the Program Loader as shown in Fig 8 10 below a olk Setting Hep B NX series Ee device FFT 200OS C S YS Fie Infomation Progen Fie eee PFT Cravang hin El H TO ee TEI i E i assignees howd Herries size a PAFAT i TE data Dake dered aa PEH Ce j lo Fig 8 10 8 5 8 PROGRAM DOWN LOAD EO18 33007 Revi
14. key four times lt 5 gt R A M C L EMAIRE fbb Press the PAUSE key Press the PAUSE key NiO RAMi CLEAR tot att Press the FEED key twice or press the RESTART key PARAMETER CLEAR Press the PAUSE key AAA Qi Pa aTa Ya Pi Ei 44 gt Select type with the FFED QP RAM clear for QP type Press the FEED key or RESTART key QQ RAM clear for QQ type at ely oe ___ ___ JA RAM clear for JA type eae y Press the PAUSE key Select the QP or QQ type COM PiL Ei Es tot tt tt tt Turn off the power See NOTE 1 NOTE Confirm that COMPLETE is displayed then turn the power off 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 7 IP ADDRESS SETTING MODE 6 7 IP ADDRESS SETTING MODE Host IP Address Printer IP Address Gateway IP Address SUBNET mask and Socket Port setting are Turn on the power while holding down the FEED key and PAUSE key available in this mode Cli DIAGNO SiT LCi i iVils 101A 4 Press the FEED key 5 times 4 Continued from on the next page 16 gt 1P ADD R E S S Press the PAUSE key Select one item with the FEED key or RESTART key A to set the socket port go to the next page HOST IP ADDRESS PRINTER IP ADDRESS GATEWAY IP ADDRESS SUBNET MASK SOCKET PORT HOST IP ADDR E S S Press the PAUSE key 0 0 01 1 0 0 01 10 0 01 10 0 0 Enter each val ue with Pressing th
15. position E Black Mark Sensor 2 Reflective sensor This is a fixed sensor which detects black marks at the center of the tag paper E Feed Gap Sensor 2 Transmissive sensor This is a fixed sensor which detects label gaps at the center of the label Center 143 7 mm P gt Feed Gap Sensor 2 Tag Paper 19 1 mm Feed Gap Sensor 2 Black Mark Sensor 2 114 6 mm Main Frame Fig 1 11 4 Ribbon end sensor Transmissive sensor When printing in thermal transfer mode this sensor detects the difference in potential between the ribbon and the ribbon end to indicate the ribbon end It is positioned 103 2 mm from the platen and the detection point is 125 2 mm from the main frame i 2 Print Head D Ribbon Ribbon End Sensor Tr Ribbon End Sensor LED y Pinch Roller se EM NRE __ XP L 4 D Platen 103 2 mm ws Roller Fig 1 12 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 5 Slit sensor Transmissive sensor This sensor detects the rotation count of the ribbon shaft and the ribbon motors The ribbon motors torque works to take up slack in the ribbon and is dependent on the detected count The slit sensor is a photo coupler combining an LED and a transistor Slit Sensor Rewind Feed Slit Gear Slit Sensor Feed Slit Fig 1 13 6 Cutter home position switch micro switch A cam positioned at the end of the cutter motor arm turns the micro sw
16. the printer will display the error message and stop printing The error status can be cleared by the PAUSE key however the display will return to the initial display lt 1 gt DIAG V1 0A Printing is not automatically resumed 2 Both label and tag paper can be used for printing 6 8 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE E Sample Print PROGRAM B 880 01APR2000 Print condition V1 0A FMRM0058201 1A00 e Preset count d BOOT B 880 01APR2000 Print speed 4 sec V1 0A FMRM0058401 8500 e Sensor No sensor FONT 9600 e Printing method Thermal Transfer er ae e Supply length 59mm DRAM 16MB e Issuing mode Batch printing CARD SLOT1 ATA without rewinder SLOT2 LAN SENSOR1 _00000000 00000000 SENSOR2 H 20 C A 22 C S 25 C R 4 2V T 2 5V RANK 7 EXP I O NG Fig 6 2 NOTE The symbol in C may not be printed depending on the type of character code 1 PROGRAM ROM Check PROGRAM B 880 01APR2000 V1 0 A FMRM0058201 1A00 L Checksum Part No of ROM or software Revision No Space or A to Z Software version No Model name Program area 2 BOOT Check BOOT B 880 01APR2000 V1 0 A FMRMO0058401 8500 L Checksum of Boot area Part No of ROM or software Revision No Space or A to Z Software version No Model name Boot area 3 Font Check FONT 5600 a Checksum of Font area Font area 6 9 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TE
17. 030Vi Remove any paper from the sensor detecting area Holding the FEED key or RESTART key down until an asterisk Is displayed More than 3 seconds Ex 4 PiE LEVi Eilica Rili i o r4 i3 V See NOTE L naicates the completion of adjustment 4 Press the PAUSE key for Paper End Setting for Feed Gap Sensor NOTE Pressing the PAUSE key validates the sensor adjustment The value of the sensor is displayed up to 5 0 V 6 65 6 DIAG TEST OPERATION EO18 33007 6 5 SENSOR SETTING MODE 6 5 5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key Lali Di DAGNO SiTi ICi a Veli OGA Press the FEED key three times lt 4 gt S E NIS O R A D QIUIS TIMI EINIT Press the FEED key p the PAUSE kev five ti and RESTART key ess the IEY UYE ue The former value is displayed at the same time aP Ea aLa EV ELis Ta ot kaa 8V Remove any paper from the sensor detecting area Holding the FEED key or RESTART key down until an asterisk is displayed More than 3 seconds Ex T CiPrE aLa EV ELis Ta i co 4na 8V L indicates the completion of Press the PAUSE See NOTE adjustment NOTE Pressing the PAUSE key validates the sensor a
18. 2 2 2 3 CARE AND HANDLING OF THE MEDIA AND RIBBON eee 2 3 3 OPTONALRKI cenone aoe uate a a elaine 3 1 3 1 CUTTER MODULE B 4208 OM eiei a a 3 1 3 2 STRIP MODULE B4908 OM wscscssdiczadanneteastveat EO 3 2 3 8 PCMCIA INTERFACE BOARD B 8700 PC OM cc ccccecccesseceeeeeeeeeeeens 3 2 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to your local Authorized Service representative with regard to any queries you may have in this manual Copyright 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN 1 1 OUTLINE OF THE SYSTEM EO10 33008 1 1 FEATURES OF THE B 880 SERIES OUTLINE OF THE SYSTEM 1 1 FEATURES OF THE B 880 SERIES 1 9 Various bar codes characters and graphic data can be printed using both thermal transfer and thermal direct methods This printer can also print writable characters and logos at designated coordinates by using a graphic command It not only includes a variety of bar codes characters and graphic data but also comes with the new genaration data code symbol and two dimensional codes Data Matrix PDF417 Maxi Code QR Code and PPOST Code which are replacing bar codes It can also print using both thermal transfer and thermal direct methods This printer can als
19. 33017 5 1 REQUIREMENTS FOR OPERATION 5 SET UP PROCEDURE 5 1 REQUIREMENTS FOR OPERATION The B 872 882 has the following requirements e The host computer must have a serial port or centronics parallel port e To communicate with host either an RS 232C cable or Centronics cable is required 1 RS 232C cable 25 pins 2 Centronics cable 36 pins e To print the format create the complete program using the interface communication manual E Interface Cables To prevent radiation and reception of electrical noise the interface cables must meet the following requirements e Fully shielded and fitted with metal or metalised connector housings e Kept as short as possible e Should not be bundled tightly with power cords e Should not be tied to power line conduits E RS 232C Cable description The serial data cable used to connect the printer to the host computer should be one of the following two types NOTE Use an RS 232C cable with imperial inch connector securing screws DB 9S DB 25P Connector to PC Connector to Printer PIN No DB 25S DB 25P Connector to PC Connector to Printer PIN No Fig 5 1 5 2 SETTING UP THE PRINTER Place the printer on a flat stable surface Use a grounded electrical outlet do not use adapter plug Be sure there is adequate room around the printer for easy operation and maintenance Keep your work environment static free 5 1 6 INSTALLATION PROCEDURE
20. 4800BPS _____ Transmission speed gt oF ON pess j Stop bit length 8 ps ott rrcth Fig 4 1 OFF bits 8 bits Data length bli Parity check OFF EVEN Parity check effective when DIP gt 5 is set to ON _ _ Soona XON is output at the power on time No XOFF is output at the power off time READY BUSY DTA No XON is output at the power on time No XOFF is output at the power off time READY BUSY RTS No XON is output at the power on time Data protocol No XOFF is output at the power off time FF OFF XON XOFF READY BUSY XON is output at the power on time XOFF is output at the power off time XON XOFF XON is output at the power on time a XOFF is output at the power off time 2 DIPSW1 1 ON rare Auto ribbon save function erman rench tch anish apanese alian ot used NO O O T T O lolo O oo EEG TI gt Ti T Ti Language to display LCD error message 3 O 4 oO OQ o Clo oO o O EEEEE Z Z Z Z 7 ll Z Auto media feed after a cut issue ith See page 8 4 Head up function in cut mode Refer to With Note 2 Fixed type Movable type Must be set to OFF ON NOTES 1 The shaded settings are the factory default settings OFF means OPEN 2 The Dip switch 1 6 functions in accordance with equipment to be used O O O N N N Media sensor selection 4 1 5 SET UP PROCEDURE EO1
21. 4x8 screws from the I O PC board Remove the I O PC board from the printer by releasing it from the locking supports See Fig 2 20 3 Replace the I O PC board with a new one and reassemble in the reverse order of removal Sensor Adjustment I O PC Board Parts Side J o o lt D S lt L lt L lt lt L 2 ga O Lay F gS 6S8 098 Mi o1e O te 2 619 oy W ji es 2 Ak sa CN12 x aka a 794 6 Q D E ra jaa a RN t pse Pe o l 5 6AN Ni LA BAN ASN Ss LAN olol L w 94N 00 zits ze ZX pes ZJN Je IN It A CN7 a ie D MADE IN JAPAN CN3 TPTMHS R12 7 TPTHTR2 N ag O m N 8zy 1 N sa a 7 m ag gt ZYLaUdL Y po op l l4 dl Z JYLHL dL a Sr Apo 44 62 moas _ o3 O Bi Dt CN2 Printer Left Side SM 4x8 Screw I O PC Board SM 3x5 Screw Fig 2 20 2 MAJOR UNIT REPLACEMENT EO18 33007 2 10 REPLACING THE I O PC BOARD Sensor Adjustment After replacing the I O PC board or changing ribbon type be sure to adjust the
22. A thermistor check and the adjustment of the black mark and feed gap sensors are available in this mode A transmission check is made to both a print head thermistor and an environmental temperature thermistor E RAM Clear Mode See page 6 67 Data from the maintenance counter is cleared and parameter setting is initialized in the RAM clear mode m P Address Setting Mode See page 6 72 HostIP address Printer IP address and Gateway IP address settings are available in this mode E BASIC Setting Mode See page 6 74 Setting the BASIC specification and trace specification to be enabled disabled and displaying the program file data file are available in this mode lt 2 gt D T A GINIO SIT T C VILELIOIA T 4 Press the RESTART key Press the FEED key Press the RESTART key Press the FEED key Press the RESTART key Press the FEED key Press the RESTART key Press the FEED key T Press the RESTART key Press the FEED key Press the RESTART key Press the FEED key C 7 gt BIATS TICH Photo ea rr Press the RESTART key Press the FEED key 6 1 6 DIAG TEST OPERATION EO18 33007 6 1 OUTLINE OF THE DIAG TEST OPERATION In system mode the FEED RESTART and PAUSE keys function as described below FEED key Used to start the system mode as a PAUSE key does Used to select the parameter mode or to fine adjust the parameters in the negative d
23. DRIVE CUTTER MODE 4 MECHANISM DESCRIPTION 4 1 CUTTER DRIVE CUTTER MODE The printer supplies DC 27 V to the cutter motor to rotate it and the clutch counter clockwise The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut Micro Switch Fixed Cutter f e aa Ke Slide Cutter Slide Cutter i Cutter Motor Clutch Sh Cutter Motor Fig 4 1 After making a cut the arm turns the micro switch off and the cutter home position is detected When the cutter does not return to the home position because of a paper jam an error occurs and the next piece of paper will not be cut Fixed Cutter Micro Switch Arm Clutch Cutter Motor Fig 4 2 Open Close Open Timing chart 27 MOTOR CHOME Micro Switch Cutting one cycle 4 1 5 TROUBLESHOOTING 5 TROUBLESHOOTING Power does not turn ON LED or LCD does not light Poor printing Printer does not print Dot missing Input voltage to the printer is not within the rated voltage Check by CN1 on the PS unit Output voltage from the printer is not within the rated voltage Check that the voltage between Pin 4 and Pin 6 GND of CN1 onthe PS unit is 27 V And check that the voltage between Pin 11 and Pin 6 GND is 5 V No voltage to the I O PC board Check that the voltage between Pin 1 and Pin 5 GND of CN2 on the I O PC board is 27 V And check that the voltage between Pin 11
24. Program How this program i downloaded Are You Sure Fig 8 17 NOTES 1 If NOWLOADING does not appear finish the download program turn the printer power off and retry from Step 1 2 When NOW LOADING is displayed and the downloading is in progress never turn the printer power off or disconnect the cables Even if a wrong file is downloaded by mistake never stop downloading After terminating the downloading download the correct file 8 8 8 PROGRAM DOWN LOAD EO18 33007 Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD 4 After about 10 seconds the following screen indicating the firmware is downloaded will apper Setting Pig Fide infornaton Cava rep Pk FRAMIDS 40 Faceice firma AH Bi ST a T Mee 10 SO daie POO i257 14 dran hee i ROM ey HRERREGS Fig 8 18 NOTES 1 Ifan error occurs on the PC or pritner in the middle of downloading retry from connection of the printer to the PC 2 Ifthe PC hangs up or a power failure occurs retry from connection of the printer to the PC 5 When the firmware download is completed the screen will be changed to the following E Ml Ea Scttrg Heb B NX series Download Program Cores Dreches Files download file i TECE EOLA Le Rcd File information Diea Ha Fig 8 19 8 9 EO18 33007 8 PROGRAM DOWN LOAD Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD 6 After a few seconds the LCD on the prin
25. SM 3x8 Screw Ferrite Core PCB Holder Plate 1 Turn the power off 2 Open the right side and top covers See Fig 2 1 3 Remove the six screws FL 4x6 B 4x6 and B 3x8 to detach the left side cover See Fig 2 1 4 Remove the two FL 3x5 screws to detach the blind plate Blind Plate EA Sa FL 3x5 Screw 7 we Rear Cover Fig 3 7 5 Detach the three harnesses from CN2 CN5 and CN7 on the CPU PC board CN2 Harness CPU PC Board Tro Fig 3 8 3 5 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 3 PCMCIA PC BOARD B 8700 PC QM 6 Fix the PCB holder plate to the CPU PC board with the SM 3x8 screw so that the PCB holder plate aligns with the PCB support plate PCB Holder Plate PCB Support CPU PC Board Plate SM 3x8 Screw Fig 3 9 7 Connect the CN51 on the PCMCIA PC board to the CN9 on the CPU PC board 8 Fix the PCMCIA PC board with the three SM 3x8 screws on the CPU PC board and the PCB holder plate PCB Holder Plate CPU PC Board PCMCIA PC Board amp SM 3x8 Screw Fig 3 10 9 Return the three harnesses to CN2 CN5 CN7 on the CPU PC board 10 Attach the ferrite core to any cable attached to a PCMCIA PC board Example LAN card that may be inserted into the card slot Place the ferrite core as close to the PCMCIA card as possible 11 Reassemble the left side cover in the reverse order removal 3 6 4 MECHANISM DESCRIPTION EM18 33013 4 1CUTTER
26. Try to avoid using this equipment on the same power supply as high voltage equipment or equip ment likely to cause mains interference Unplug the machine whenever you are working inside it or cleaning it Keep your work environment static free Do not place heavy objects on top of the machines as these items may become unbalanced and fall Causing injury Do not block the ventilation slits of the machines as this will cause heat to build up inside the machines and may cause fire Do not lean against the machine It may fall on you and could cause injury Care must be taken not to injure yourself with the printer paper cutter Unplug the machine when it is not used for a long period of time Request Regarding Maintenance Utilize our maintenance services After purchasing the machine contact your authorized TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned Otherwise dust will build up inside the machines and may cause a fire or a malfunction Cleaning is particularly effective before humid rainy seasons Our preventive maintenance service performs the periodic checks and other work required to maintain the quality and performance of the machines preventing accidents beforehand For details please consult your authorized TOSHIBA TEC representative for assistance Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents This will cau
27. Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O S T I C IWILESIOTA Press the FEED key lt 0 gt DIA RIAMIE TIEIR S EI tor Press the PAUSE key 12 times PARTI ee eee eos es e EVEN Select parity with the e ODD FEED key or RESTART key See NOTE 1 e NONE Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 12 Transmission Control Mode Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed parity is stored in memory by pressing the PAUSE key 6 32 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 12 Transmission Control Mode Selection Turn on the power while holding down the FEED key and PAUSE key C1 gt DUATGINO SITITIC Wii ltOtAa Press the FEED key XON at power on XOFF at power off XON READY AUTO Press the PAUSE key 13 times XON XOFF READY BUSY DTR mode XON at power on XOFF at power off e READY BUSY READY BUSY PACIAT gcc DARA i ee a pe pp DTR mode MiOiNitiRiEiArDiYr 1 ov a re 1 AUTO No XON at power on nor XOFF at power off e XON XOFF XON XOFF mode No XON at power on nor XOFF at power off Select Transmiddion Control READY BUSY READY BUSY RTS mode Mode Selection with the No XON at power on nor XOFF at power off FEED key or RESTAR
28. all the files have been copied the following message screen will automatically appear Click on OK to continue B NX series Download Program Setup o i Ae cme Doel Mapam Dale iri fy he HR ee eee eee et ae a roa Selup cores fetal esti fie or upei hae bes fe ein ue he ma ee end pra cess aes App ee Po es be an Fig 8 4 8 2 8 PROGRAM DOWN LOAD EOQ18 33007 8 2 SOFTWARE INSTALLATION 6 After click OK in the previous screen the following message screen appears Click on the button to accept the directory or change the directory if desired Bagn the mibin by docking the buttor bebe Cimen Peek T OG HL TC TRESTH amp Eur Sarun DEA tha arman i ford o eerie Diced Pipe ere P the eects desiraiicn decoy henge Direc Fig 8 5 7 The following program group selection menu will appear Click on the CONTINUE button ra EHE pribasa Doane Pipa Chane Pog a ia EJ Sabu wall acd imm ba Sa gap drn in Ha Pregan Group ber PEE EDH FN Peo haaba hie h Fig 8 6 8 When the install process is completed the following screen display will appear Click on the OK button to end the installation B NX seres Download Program Setup B A seres Download Program Setup was completed successfully 8 3 Fig 8 7 8 PROGRAM DOWN LOAD EO18 33007 Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD 8 3 FIRMWARE DOWNLOAD The following paragraphs give t
29. and Pin 10 GND is 5 V Failure of CPU PC board Failure of the LED board LCD Failure of the LCD LED harness Failure of the CPU PC board The print paper is of poor quality Dirty print head The head lever fastens the print head incompletely Print head failure Connection of the print head connector is incomplete a bad contact or broken wires Failure in rewinding feeding of the ribbon Failure of the CPU PC board Failure of the software Failure of the printer cable Broken print head element Broken print head cable wires Failure of the CPU PC board Failure of the I O PC board 5 1 E018 33007 5 TROUBLE SHOOTING e Replace the power cable orpower inlet Replace the PS unit Replace the power harness Replace the CPU PC board Replace the LED board LCD Replace the LCD LED harness Replace the CPU PC board Use the media approved by TOSHIBA TEC Clean the print head Fasten the head lever completely Replace the print head Connect the harness completely or replace the harness Replace the ribbon rewind motor ribbon feed motor or I O PC board Replace the CPU PC board Check the program Replace the printer cable Replace the print head Replace the print head harness Replace the CPU PC board Replace the I O PC board 5 TROUBLESHOOTING EO18 33007 5 TROUBLE SHOOTING Blurred print Ribbon wrinkle Ribbon end error Label
30. belt __ E ring E 5 E ring E 5 Q Bune T Pinch Roller Holder a Pinch Roller Washer Roller Belt Fig 2 15 2 9 2 MAJOR UNIT REPLACEMENT EO18 33007 2 8 REPLACING THE ROLLER BELT AND FEED ROLLER 7 Remove the two FL 4x6 screws and detach the media plate 8 Remove the two FL 4x6 screws and detach the media guide unit 9 Loosen the two SM 4x10C screws securing the stepping motor 0 Remove the two screws to detach the feed roller positioning plate j Take the feed roller belt off the feed roller move the feed roller fully to the left and remove the feed roller form the right end J Roller Pulley Feed Roller Belt Feed Roller Feed So e I gt Feed Roller S Positioning Plate NNN R Pa n a ag ay Media Guide Unit A ae D L 5 in Screw FL 4x6 iF o NA A f n _ Screw FL 4x6 G Media Plate Fig 2 16 NOTE Fit both sides of the studs into the notches when installing the media guide unit 12 Replace and install the feed roller place the feed roller belt around the feed roller pulley 13 Install the feed roller positioning plate 14 Press down on the stepping motor with 3 5 Kg 300 g force and secure it so the platen belt and the feed roller belt have no slack are engaged and evenly tense 15 Reassemble the remaining parts in the reverse order of removal 2 10 2 MAJOR UNIT REPLACEMENT EO18 33007 2 9 REPLACING THE MEDIA SENSOR 2 9 REPLACING THE MEDIA
31. cause fire or electric shock This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication E Do not plug in or unplug the power cord plug with wet hands as this may cause electric shock E Do not place metal objects or water filled containers such as flower vases flower pots or mugs etc on top of the machines If metal objects or spilled liquid enter the machines this may cause fire or electric shock E Do not scratch damage or modify the power cords Also do not place heavy objects on pull on or exces sively bend the cords as this may cause fire or electrical shock E Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause fire or elec tric shock In these cases immedi ately turn off the power switches and disconnect the power cord plugs from the outlet Then contact your author ized TOSHIBA TEC representative for assistance Safety Summary Disconnect the plug Connect a grounding wire Disconnect the plug E f foreign objects metal fragments water liquids enter the machines first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC repre sentative for assistance Continued use of the machine in that condition may cause fire or electric shock m Ensure that the equipme
32. code 13H e When the bland positions in the receive buffer are 2KB or more the printer converts the DTR signal to High level READY and sends an XON code 11H e When there are no blank positions in the receive buffer the printer discards data received which exceeds the receive buffer capacity without storing it in the buffer After detecting the XOFF code or BUSY signal the host computer must stop transmission before the printer receive buffer becomes full e The printer sends an XOFF code 13H at power off time E READY BUSY RTS Protocol e When initialized after power on this printer becomes ready to receive data and converts the RTS signal to High level READY e The printer converts the RTS signal to Low level BUSY when the blank positions in the receive buffer amount to 800 Bytes or less e The printer converts the RTS signal to High level READY when the blank positions in the receive buffer amount to 2 KB or more e When there are no blank position in the receive buffer the printer discards data received which exceed the receive buffer capacity without storing itin the buffer After detecting a BUSY signal the host computer must stop transmission before the printer receive buffer becomes full e Both the DTR signal output from the printer and the DSR signal output from the PC are always High NOTES 1 When performing the flow control with Windows in the port setting screen select Har
33. enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 36 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 16 Ribbon Saving Module Selection Turn on the power while holding down the FEED key and PAUSE key 1 gt D TTATGINONS TIT c tye 4 Press the FEED key lt 2 gt P A R A M E T E R S EIT Press the PAUSE key 17 times RiTiBiBsOiwN SANV Er ao a J OFF The ribbon saving module is not used Select ribbon saving module ON The ribbon saving module is used with the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 17 Control Code Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 37 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 17 Control Code Selection Turn on the power while holding down the FEED key and PAUSE key 1 gt D TATGINO SITIT C twit tOta Press the FEED key lt 0 gt DIA RIAMIE TIEIR S EI fort Press the PAUSE key 18 times ClOIDIE Pho o teigier LEFI ge e AUTO Automatic selection Select control code with the FEED key or RESTART ESC LF NUL Manual selection key See NOTE 1
34. i M l l l l l l A RESTART CaO iN TiR Oke Ga 0i DiE Ii ii A RESTART CONi T R OL 6 39 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 18 Ribbon Type Selection Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O S T I C V 1 O A Press the FEED key lt 9 gt DIATRIAIMIE TIEtR tgteipr I Press the PAUSE key 19 times RITIBIBIOIN f 1 INTON ITIRIAINSS a e Transmissive ribbon l Transmissive With ribbon Select either ribbon type with Non transmissive Ribbon end the FEED key or RESTART e Non transmissive ribbon key See NOTE 1and 2 Transmissive Ribbon end Non transmissive With ribbon Press the PAUSE key Press the RESTART key See NOTE 3 Continued on Section 6 3 19 Ribbon Motor Drive Voltage Fine Adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Non transmissive NON TRANS ribbon cannot be used so the ribbon type must be set to transmissive TRANS ribbon 3 A changed ribbon type is stored in memory by pressing the PAUSE key 6 40 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 19 Ribbon Motor Drive Voltage Fine Adjustment il NOTES 1 2 C12 Ril Ril Turn on the power while holding down the FEED key and PAUSE key gt D ITTATGIN O SITIT
35. in Cut Mode Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D TTATGINNONS T T c V1 Press the FEED key lt 9 gt D A RIA MIE TIE R IStEIT Press the PAUSE key 15 times F o R WIA RID WIATT T fof tot gtete a OFF Unavailable Select auto forward wait with ON Available the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 15 Head up ON OFF Setting in Cut Mode NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 35 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 15 Head up ON OFF Setting in Cut Mode Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O SITIIICE TRT Press the FEED key lt 0 gt D A RIAIMIE TIEIR IS EIT for Press the PAUSE key 16 times H E A D yp tctuipte tf bot tor igtpte OFF Head up is OFF Select head up ON OFF setting ON Head up is ON with the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 16 Ribbon Saving Module Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds
36. in case of a communication error or command error the printer will restore to the initial status 7 1 7 ON LINE OPERATION EO18 33007 Revision Date Apr 25 2002 7 2 Dump Mode 7 2 Dump Mode Receive buffer data of RS 232C I F Centronics I F Network I F and BASIC Interpreter are dumped in this mode Communication data and Network connection can be checked OiNa Lili Ni Ei a a The printer is in stand by or printing The printer enters the pause state A reset menu is displayed A dump mode menu is displayed Press the PAUSE key RS 232C RS 232C receive buffer BUFFER to tot at a tRiSi7121312 1C NETWORK Network I F receive buffer CENTRO Centronics I F receive buffer Select receive buffer with the FEED key or RESTART key BASIC 1 BASIC Interpreter I F gt Interpreter buffer BASIC 2 BASIC Interpreter Press the PAUSE key Interpreter Printer buffer Receive buffer data is printed After that NiO PeRiliNililLiNiGiererer tg the display restores the dump mode menu 1 2 7 ON LINE OPERATION EO18 33007 Revision Date Apr 25 2002 7 2 Dump Mode Receive buffer data is printed on the following condition E Sample Print Print condition e Print width 4 2 e Sensor No sensor e Print speed 4 sec e Print method Thermal transfer Thermal direct which is in used is applied e 24 byte data is printed on one line Feed direction Receive buffer size RS 232C 10K b
37. key One step corresponds to 5 of the standard voltage and up to 75 of the voltage can be decreased 6 41 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 20 Strip Wait Status Selection Turn on the power while holding down the FEED key and PAUSE key 1 gt D TATGINNONSIT T c ty Press the FEED key lt 2 gt P A R A M E T E R S EIT Press the PAUSE key 22 times m FEED key CTA i US TNE a a ae ea Status type 2 A strip wait status is sent m RESTART key Status type 1 A strip wait status is not sent Press the FEED or RESTART key to select the strip wait status See NOTE 1 Press the PAUSE key Press the FEED and RESTART key at the same time Continued on Section 6 3 21 Feed key Function Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 When the status type 1 is selected the printer will send OOH in response to the status request command sent from the PC while a label stays at the strip sensor when idling after feeding or all printing finished When the status type 2 is selected the printer will send 05H in response to the status request command sent from the PC while a label stays at the strip sensor when idling after feeding or all printing finished If the status request command is sent during printing the printer will always send 05H regardless of th
38. key on time causes a 1 change up to O RESTART key Pressing the RESTART key POR Ti 0N 1 0 8 0 0 0 one time causes a 1 change up to 9 Pressing the PAUSE key allows the 4th digit setting Repeat this procedure unitl the 1st digit rOiNi 10 8 0 0 0 setting has been completed After setting the 1st digit press the PAUSE Press the PAUSE key key to return the display to lt 6 gt IP ADDRESS 4 Go to B on the previous page 6 73 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 8 BASIC SETTING MODE 6 8 BASIC SETTING MODE Setting the BASIC specification and Trace specification to be enabled disabled and displaying the program file data file and area file are available in this mode Turn on the power while holding down the FEED key and PAUSE key CU Da GOs ieee obvi Press the FEED key 6 times Continued from C on the next page a72 BASIC pot tt Press the PAUSE key BASIC cEiNiArBiLiE aa BASIC specification selection mode Press the PAUSE key To browse the BASIC files or to select the trace specification go to the next page BASIC specification OFF BASIC OFF or BASIC ON is selected each time the RESTART or FEED key is pressed BASIC specification ON Press the PAUSE key NOTE This function is available on the machine V1 1 or later 6 74 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 8 BASIC S
39. key or RESTART key See NOTE 1 Press the FEED key and Press the PAUSE key RESTART key at the same time Continued on Section 6 3 29 Media Sensor Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed Euro font code is stored in memory by pressing the PAUSE key 6 52 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 29 Media Sensor Selection Turn on the power while holding down the FEED key and PAUSE key C 1 gt D TTATGIN O SITIT C tytn Ota Press the FEED key lt 0 gt DIATRIA MIE TIEIR IS EIT tort Press the PAUSE key 31 times CENTER Fixed Type Sensor SENS IPOS e we Aca COEN TER EDGE Removable Type Sensor Select web printer function with the FEED key or RESTART key See NOTE 1 m Press the FEED key and Press the PAUSE key RESTART key at the same time Continued on Section 6 3 29 Media Sensor Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Achanged Euro font code is stored in memory by pressing the PAUSE key 6 53 6 DIAG TEST OPERATION EO18 33007 6 4 TEST PRINT MODE 6 4 TEST PRINT MODE Test print mode contains normal test print and process test print 6 4 1 Normal Test Print Eight kinds of test prints are provided in the test print mode When performing the test
40. memory by pressing the PAUSE key 6 50 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 27 Centronics I F ACK BUSY Timing Selection Choose the ACK BUSY timing type 1 or type 2 Turn on the power while holding down the FEED key and PAUSE key 1 gt D TATGINONSIT Tic ty Press the FEED key TYPE 1 l l l l l lt 2 gt PIATRIAIMIE TIEIR S EIT BUSY ia ia i Press the PAUSE key 29 times e Ge ei A CIK BEUES Y ITIYIPIE toto Select centronics I F ACK BUSY timing i 3 Ff with the FEED key or RESTART key See NOTE 1 T1 About 0 7 micro sec T2 About 5p micro sec Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 28 Web Printer Function Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Achanged data length is stored in memory by pressing the PAUSE key 3 Select tyoe1 when using ECP DMA mode 6 51 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 28 Web Printer Function Selection Turn on the power while holding down the FEED key and PAUSE key C 1 gt D TTATGINO SITITIC Witltota Press the FEED key C O gt PIA RIA MIE TIEIR SIET ors Press the PAUSE key 30 times OFF Unavailable WEB PaRI Ni TER to tot ty FaF ON Available Select web printer function with the FEED
41. or flash memory card when connected to the CPU PC board Maker Description ATA Card A card conforming to the PC card ATA standard Ether Link Ill 3C589D PC Install into the slot 2 only SCOM pane This card installed into the o a 1 will not work Flash Memory EF 4MTB CC Card 4 MB os EF 4M TB DC 3 2 TEC PRINTED IN JAPAN TOSHIBA TEG CORPORATION EO10 33008 TEC Thermal Printer B 880 SERIES Maintenance Manual Document No E0O18 33007 Original Apr 2000 Revised Apr 2002 TOSHIBA TEC CORPORATION PRINTED IN JAPAN EO18 33007 TABLE OF CONTENTS Page de WINIPACINING sceccucecicitestich i ragics odecaee nies cut eeu E A ee ecetauat eee ee 1 1 UL PROGEDUR ES Gee ee Re erie tt eee ROR eR Teen E EE Peet er 1 1 We G PECK gn TRS ON EO eS en Meee Se eee ae ae ee nee eee 1 1 2 MAJOR UNIT REPLACEMENT cistcttscttit a a a ot atate boca ae tate 2 1 24 REPLACING THE CPU PG BOARD wisieccosucetieicd el a eieeeie tied 2 2 22 REPLACING TAB PS UNIT sicccc ete ceee ct sili eas e ciie acedeetealniee 2 3 29 REPLACING THE STEPPING MOTORS reenit RN 2 4 2 4 REPLACING THE RIBBON MOTORS cc ceccccccseeeeeeeeeeeeeeeeeneeenees 2 5 25 REPLACING TRIE SOLENOID aie ec cscteteie ni a e heated eben te heltini bts 2 5 2 0 REPLACING THE PRINT READ orreee ar Sentinel letlat edi ielenisd secede 2 1 2 7 REPLACING VIB PEATE N rrea e a O cee 2 8 2 8 REPLACING THE ROLLER BELT AND FEED ROLLER sa
42. performed to check the environmental temperature and print head temperature after the excess head temp error occurs or batch printing is performed for along time Turn on the power while holding down the FEED key and PAUSE key Lali Di DAQ NOSTI Ci a Vil i OGA Press the FEED key three times CHAIDISIEINIS O R VAID diUsSiTIMIEINiT Press the PAUSE key HEAD 20 C AIR 22 C LINE A iDa liZicediVe ATR ieie Oa i Thermistor status Press the PAUSE key VOSA Thermistor status Print head aSa 0C ttt tt IS 40 C Thermistor status Press the FEED key and RESTART key Heat sink at the same time NOTE 1 Since the thermistor is supervised every 200 ms while displaying the status the display could vary 6 62 6 DIAG TEST OPERATION EO18 33007 6 5 SENSOR SETTING MODE 6 5 2 Black Mark Sensor Adjustment Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key lt a lips RAGiINi Oi Si Tiii a aVabiceiOiA Press the FEED key three times C14 gt S EIN S OIR A D J U S T M E NET Press the FEED key and RESTART key at nS the PAUSE key twice the same time The former value is displayed IREVFiLi iCaTsTiViEwd 1 12i 8 Vi Black Mark ace Set the tag paper so that t
43. print 7 parameters should be set The default parameter at power on is as below e ISSUE COUNT d e PRINT SPEED 4 sec e SENSOR Transmissive sensor e PRINT TYPE Thermal Transfer e TYPE Batch without cut e LABEL LENGTH 76mm e PAPER FEED Feed Operating procedure for the test mode is provided below Turn on the power while holding down the FEED key and PAUSE key SU gt DTTATGINO S T T c tyit Press the FEED key twice From on the next page Cio vite i aP R aN la a ca Press the PAUSE key P R I NIT COND TTLON Press the FEED key aii 1 and RESTART key Mes i by pressing the PAUSE eSENSOR v key RIBBON Press the FEED key Press the ae sen or RESTART key RESTART e PAPER FEED See NOTE 1 key Set the print count To Eantiued on section Pi SSU bse eros Nl 4 6 4 2 Process Test Print To be continued on B of the next page 6 54 Set the print speed P R TIN T S PIETE D 4 a tntctht ts Set the sensor type 6 DIAG TEST OPERATION From of the preceding page Set the print count from those at the right by pressing the FEED key or RESTART key See NOTE 2 Press the PAUSE key See NOTE 3 Select the print speed from those at the right by pressing the FEED key or RESTART key Press the PAUSE key See NOTE 3 EOQ18 33007 6 4 TEST PRINT MODE 5000 1000 Print count 5000 Print c
44. print range J 5 85 5 85 mi 213 3 mm 0 2 mm mm lt gt 225 mm Maximum paper width 2 2 RIBBON KA sree 5 Back treatment treatment Coated Cardboard Core 7 Leadertape Polyester film Opaque 300 5 mm long 8 Endtape Polyester film Opaque 250 5 mm long EJ Winding method The ink side is outside of ribbon winding 2 2 2 SUPPLY SPECIFICATIONS EO10 33008 2 3 CARE AND HANDLING OF THE MEDIA RIBBON 4 0 2 1 mm 4 0 2 1 mm 4 0 2 1 mm Fig 2 7 NOTE When purchasing ribbon locally they must meet the above size There may be TEC approved ribbons which do not fall within the above size however they have no functional problem End tape Leader tape Ink ribbon Non Transmissive Adhesive tape Adhesive tape he ae a Adhesive tape Ink outside Core Treated back side Fig 2 8 Connection between leader tape and ribbon 2 3 CARE AND HANDLING OF THE MEDIA AND RIBBON CAUTION Be sure to read carefully and understand the Supply Manual Use only media and ribbon which meet specified requirements Use of non specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality All media and ribbon should be handled with care to avoid any damage to the media ribbon or printer Read the following guideline carefully e Do not store the media and ribbon for longer than the manufactures recommended shelf lif
45. print width 10 0 213 3 B 872 23 0 320 0 Aan 23 0 1364 0 Effective print length B 872 Standard B 882 80 13640 23 4 1364 0 _ Max memory D Print speed up slow down area Q _Black mark length Label Maximum effective Tornga E82 length for on the fly 682 0 330 6 Outer roll diameter NOTES 1 The media specification other than above are unchanged 2 When marking black marks on label rolls the following requirements must be satisfied When the gap length is less than 4 mm The black mark length should be longer than the gap length When the gap length is 4 mm or more The black mark should not overlap the gap for more than 4 mm and the following label 3 When issuing thermal labels at 8 sec the print stop position should be set to a minimum of 1 mm inside the label 2 4 RIBBON NOTES 1 Onthe fly issue means that the printer can draw and print without stopping between labels 2 Toensure print quality and print head life use only TOSHIBA TEC specified Type media and ribbons M 3 When using the cutter ensure that label length lus inter label gap length AN See 35 mm i e label pitch Should be Pa than 25 an j Length 4 Use ofrough media for the ribbon saving issue may cause ribbon smudges 5 To avoid ribbon wrinkles use the ribbon which is wider than media by 5mm or more However too much difference in width between the two may cause wrinkles 2 3 Outer diameter 72 mm max
46. printer you must first copy the Install Program for B NX from the two FDKs provided to the hard disk of your PC Example U SETUP DISK 1 2 Install Program for B NX 25th June 1999 FMRMOOXXXXX V001 001 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved Fig 8 1 8 2 1 System Requirements System IBM Compatible PC running Windows 95 or Windows 98 Note Windows 3 1 is not supported Note Windows 95 and Windows 98 are registered trademarks of the Microsoft Corporation Installed memory of 16MB minimum 32MB recommended Available Hard Disk space of 10MB Interface The RS 232C interface and centronics interface 8 1 8 PROGRAM DOWN LOAD EO18 33007 8 2 SOFTWARE INSTALLATION 8 2 2 Setup Setup Disk Make sure that you have all two diskettes available of the Install Program for B NX Refer to the Fig 8 1 in paragraph 8 2 on the preceding page Installation Procedure 1 While running Windows 95 or Windows 98 insert Setup Disk 1 2 into the PC floppy drive 2 Click on the START button then highlight RUN and click on RUN 3 When the RUN display appears as in Fig 8 2 type in A SETUP and click on OK Run Type the name of a program folder document or Internet resource and Windows will open it for you Open Ja SETUP Cancel Browse Fig 8 2 4 When requested insert Setup Disk 2 2 Setup AN Please insert disk 2 Cancel Fig 8 3 5 After
47. sensors in the following procedure Ribbon End Sensor 1 Set the ribbon so that the ribbon end sensor can detect the ribbon Then turn on the power NOTE Use TOSHIBA TEC approved ribbon TTP 110 2 Measure the voltage between TPRETR pin on the I O PC board and the printer inner plate GND with a oscilloscope and adjust the voltage to 3 0 0 2V by turning VR1 on the I O PC board 3 Set the ribbon end portion not ink portion so that the ribbon end sensor can detect it Measure the voltage again If it is over 0 4V re adjust the voltage from step 2 again 4 After the adjustment is successfully made turn off the printer and reassemble the left side cover I O PC Board Parts Side a N m wt LO N lt t lt L lt L lt L C Logue esy 6esuy 098 ll 01e Do 1 in amp 4 H k 619 149 Z r Zz Oo N lo 4 m zou w 41H KE s v osy lO 1x 019 oP mo 67 87 j 7S4 6 QO OQ A L7Y
48. so that the feed gap sensor can detect the backing ee eee paper no label See NOTE 1 Feed Gap Sensor Holding the FEED key or RESTART eek key down until an asterisk is X Align the backing paper of the displayed More than 3 seconds TOSHIBA TEC specified label Ex NE with the feed gap sensor CiTiRIANi SiM ISi Si IVI E Ji 4 1 1 Vi See NOTE 2 L Indicates adjustment complete 4 Press the PAUSE key for Paper End Setting for Black Mark Sensor NOTES 1 Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion Though an adjustment can be performed with the label it could cause a paper jam error 2 Pressing the PAUSE key validates the sensor adjustment The value of the sensor is displayed up to 5 0 V 6 64 6 DIAG TEST OPERATION EO18 33007 6 5 SENSOR SETTING MODE 6 5 4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key Crli gt iDiTiArGiNiOrSiTiliCr a Vili OGA Press the FEED key three times C14 gt S EINIS OIR TA D S U SIT IMENT Press the FEED key and RESTART key at the same time Press the PAUSE key four times ress the PAUSE key four times The former value is displayed CiPrE aLa E Va ELis Rida cor r4e
49. the display will return to the initial display lt 1 gt DIAG V1 0A Printing is not automatically resumed after the error is cleared 2 Both label and tag paper can be used for printing 6 3 6 DIAG TEST OPERATION E Sample Print Print Condition e Preset count gt 4 e Print speed gt 4 sec e Sensor No sensor e Printing method Thermal transfer e Supply length 140mm e Issuing mode Batch printing without rewinder PC FEED CUT BACK TONE T TONE D EO18 33007 Revision Date Apr 25 2002 6 2 SELF TEST MODE 2 0 mm 0 0 mm 0 0 mm 0 step 0 step 1 TL FEED 2 FEED 3 PRINT 4 CUT 5 HEAD U D 6 RIBBON 7 SOLENOID 8 232C ERR 9 SYS ERR 10 PW FAIL 11 THRESHOLD R 2 THRESHOLD T FONT PC 850 CODE AUTO RIBBON STATUS SPEED DATA LENG STOP BIT PARITY CONTROL MESSAGE FORWARD WAIT HEAD UP CUT RIBBON SAVE SENS POSI FEED KEY KANJI EURO CODE AUTO HD CHK WEB PRINTER HOST IP ADDR PRTR IP ADDR GATE IP ADDR SUBNET MASK TTF AREA EXT CHR AREA BASIC AREA PC SAVE AREA SOCKET PORT BASIC BASIC TRACE a a nn a a a a a JO a a aa a GO a a a a a a a fy n n Gen a en AA RAROUOUUUOQUOUOU0UOU0UOU0UOU0OUONDNDNNEN ENN NND DN DNNN NDEDN d a a a aa aa aa MN ODONDOAFPWNHYOOAOANWDAHKWN OCUOAONDHD OF FW SO ee ee el el el el el el el el el el eo el el ee el SC NIY RBN FW RBN BK KEY FEED CUT BACK TONE T 0 7V TONE D
50. the transmissive sensor for pre printed labels is selected in the feed and issue commands 12 6 13 TROUBLESHOOTING 13 TROUBLESHOOTING EQ1 33017 13 TROUBLESHOOTING If you cannot solve a problem with the following solutions do not attempt to repair it yourself Turn the power off unplug the printer then contact your TOSHIBA TEC representative for assistance Error Message PAPER JAM KKK K HEAD OPEN NO PAPER KKK K NO RIBBON 7K ok ok K 1 The media is not fitted correctly The media path is jammed and does not feed smoothly The installed media type does not match the selected sensor The black mark position on the media does not match the sensor position The installed media size is different from the programmed size The feed gap sensor cannot see the difference between the print area and the gap The media has run out The ribbon has run out O e O o 1 Re fit the media correctly Press the RESTART key Remove the cause of the jam and replace the media correctly Press the RESTART key Turn the power off then on again Select the correct sensor Feed the media Adjust the sensor position Press the RESTART key Turn the power off then on again Set the correct media size Feed the media Set the threshold see page 12 6 Else Turn the power off and call your Authorized Service representative F
51. transfer KEY 6 DIAG TEST OPERATION PARAMETER CLEAR EOQ18 33007 6 6 RAM CLEAR MODE Function Item Initial Value Print tone fine adjustment 0 step Thermal direct KEY Ribbon motor drive voltage fine adjustment Take up Ke Ribbon motor drive voltage fine adjustment Feed Ke X axis fine adjustment Threshold manual fine adjustment for the 1 4 V black mark sensor Threshold manual fine adjustment for the 1 0 V feed gap sensor Character code selection Font zero selection 0 without slash Control code selection Ribbon type selection Strip wait status setting Data length QP JA Type QP Type 7 bits 1 bit QQ JA Type Transmission control mode QP JA Type XON XOFF READY BUSY mode READY BUSY DTR mode Language Selection for LCD QP Type Auto forward wait in cut mode OFF Head up ON OFF setting in cut mode Ribbon saving module selection Auto print head broken element check FEED key function selection Status response Label pitch Effective printing length Effective printing width Print type Thermal Transfer Sensor type Transmissive sensor Feed gap sensor Feed Speed 4 inch sec 6 68 6 DIAG TEST OPERATION EO18 33007 6 6 RAM CLEAR MODE PARAMETER CLEAR NOTES 1 2 Issue mode Standard Batch printing without Cut PC save automatic calling ON Kanji code EURO font code BOH Web printer function selection OFF Media Sensor Selection Fixed Type Total
52. using labels ensure that the head lever is set to position Q 10 Close the top and right side covers 8 9 9 INSERTING THE OPTIONAL FLASH MEMORY CARD EO1 33017 9 INSERTING THE OPTIONAL FLASH MEMORY CARD 9 INSERTING THE OPTIONAL FLASH MEMORY CARD B 872 only Turn the power OFF when inserting or removing the flash memory card CAUTION To protect memory cards discharge static electricity from your body by touching the printer rear cover prior to touching the memory cards Turn the power off Insert the flash memory card into the memory card slot on the rear of the printer Turn the power on Flash Memory Card Fig 9 1 NOTES 1 Be sure to protect a flash memory card when not in use in the printer by putting it in it s protective cover 2 Do not subject the card to any shocks or excessive forces 3 Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater 4 Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 The following flash cards can be used The 1MB card is read only and the 4MB card can read write Capacity 1M Byte EF 1M TB Mitsubishi MF81M1 GBDAT01 4M Byte Maxell EF 4M TB ICC EF 4M TB ADH Centennial Technologies INC FLO4M 15 11119 03 INTEL IMCOO4FLSA 2H STI FL 4A C OH AH
53. 408 1361 1384 1337 1360 1314 1336 1290 1313 1266 1289 1242 1265 1219 1241 1195 1218 1171 1194 1147 1170 1124 1146 1100 1123 1076 1099 6 12 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 10 EXP I O Check EXP I O OK C Loopback test OK The circuit has no problem NG The circuit has a problem or loopback jig is not attached Expansion I O PC board For the loopback test connect a jig as shown below and check HIGH output HIGH input and LOW output LOW input Connector FON 781P024 G P Fig 6 3 6 13 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 6 2 3 Head Broken Element Check The printer automatically performs the head broken element check The result of the head broken element check is indicated in the display Turn on the power while holding down the FEED key and PAUSE key 1 gt D TTATGINO SITITIC twit tOta Press the PAUSE key Press the FEED key twice THERM ALi HEAD iC Hi Er Ciky Press the PAUSE key NORMA L See NOTE 1 and 2 Press the PAUSE key NOTES 1 Ifthe head broken element check results in HEAD ERROR the print head must be replaced after referring to Section 2 5 Replacing the Print Head 2 After replacing the print head clear the maintenance counter as described in Section 5 6 1 and perform a test print in Section 6 4 TEST PRINT MODE 6 14 6 DIAG TEST OPERATION EO1
54. 8 33007 6 3 PARAMETER SETTING MODE 6 3 PARAMETER SETTING MODE The following items are set in the parameter setting mode The values set in this mode are printed on the sample print of the maintenance counter Setting procedure and functions are provided below Turn on the power while holding down the FEED key and PAUSE key lt l1 gt ODIAGNOSTIC V1l 0A Press the FEED key Press the PAUSE key FORWARD WAIT OFF Press the PAUSE key HEAD UP CUT OFF Press the PAUSE key RIBBON SAVE ON Press the PAUSE key Ko DPA RA MET ESR SET Press the PAUSE key FEED ADJUST 10 0mm Press the PAUSE key CUT ADJUST 12 0mm Press the PAUSE key RIBBON NON TRANS Press the PAUSE key RIBBON ADJ lt FWD gt 10 Press the PAUSE key BACK FEED ADJ 3 0mm Press the PAUSE key X ADJUST 50 0Omm Press the PAUSE key Press the PAUSE key RIBBON ADJ lt BAK gt 3 Press the PAUSE key STATUS TYPE 1 4 Press the PAUSE key FEED KEY FEED Press the PAUSE key TONE ADJUST lt T gt 3 Press the PAUSE key TONE ADJUST lt D gt 5 4 Press the PAUSE key FONT CODE PC 850 Press the PAUSE key ZERO FONT 0 Press the PAUSE key THRESHOLD R 1 0V Press the PAUSE key THRESHOLD T 1 4V Press the PAUSE key KANJI CODE TYPE1I Press the PAUSE key EURO CODE B 0H Press the PAUSE ke
55. ATA card memory card or ATA card and try again Replace the flash memory card or ATA card and retry Turn the power off and contact your Authorized Service representative FLASH No more data can be saved in the flash Replace the card with a new one MEMORY FULL memory card or ATA card and re send data In case of flash memory card only 1MB and 4MB cards can be used B 882 4MB only COMMUNICATION A communication error has occurred with Turn the power off then on again or ERROR the host press the key Check the program data Call your Authorized Service representative if necessary 13 TROUBLESHOOTING EO1 33017 13 TROUBLESHOOTING example When an error is detected ina command 20 Correct the command and re send it PC001 0A00 bytes of the command are displayed Command error ESC LF NUL are not displayed 0300 2 2 Other Error Hardware or software trouble Turn the power off then on again If Message the problem still exists turn the power off and contact your Authorized Ser vice representative If an error is not cleared by pressing the key the power must be switched off then on again After the power has been switched off and on all print data in the printer is cleared denotes a remaining count of unprinted labels C m O o O No print 1 Check that the media and the ribbon is loaded correctly 2 Check whether the print head is set correctly or not 3 Check the cabling between the pri
56. AUSE key 8 times VeRO FOIN T Habba e 0 without slash e with slash Select either zero font with the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 8 Baud Rate Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed zero font is stored in memory by pressing the PAUSE key 6 28 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 8 Baud Rate Selection Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O S T I C IWILE IOLA Press the FEED key C1O gt PTA RIA MIE TIEIR Igtetyr ors Press the PAUSE key 9 times S iPIE EIpE 1 1 IgIGIQ OIBIP S e 38400 BPS e 4800 BPS Select baud rate with the e 19200 BPS 2400 BPS FEED key or RESTART key See NOTE 1 e 9600 BPS Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 9 Data Length Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed baud rate is stored in memory by pressing the PAUSE key 6 29 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 9 Data Length Selection Turn on the power while holding down the FEED
57. C VILE OIA Press the FEED key gt PTATRIA MIE TIEIR S EIT for Ribbon feed motor voltage fine Press the PAUSE key 20 times adjustment E FEED key Pressing the FEED key one time is a 1 steps change up to 15 steps See NOTE 2 B B O N A D g lt FIWID gt Press the FEED or m RESTART key Pressing the RESTART key one RESTART key to fine time is a 1 steps change up to 0 adjust the feed motor steps See NOTE 2 voltage See NOTE 1 Press the PAUSE key See NOTE 3 Ribbon take up motor fine I I I I I I I I I I adjustment BiBiOwNs sAiDids LBA Kid FEED key Pressing the FEED key one time is a 1 steps change up to Press the FEED or 15 steps See NOTE 2 RESTART key to fine E RESTART key Pressing the RESTART key one adjust the rewind motor time is a 1 steps change up to voltage See NOTE 1 0 steps See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 20 Strip Wait Status Selection Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward Max fine adjustment 15 steps Key fine adjustment value 15 steps PC fine adjustment value 15 steps When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed A changed motor voltage value is stored in memory by pressing the PAUSE
58. C U T TIIINIG Select the issue mode type from earam those at the right by pressing Batch printing without cut the FEED key or RESTART ic auto cut mode key See NOTE 2 Issue and cutting Press the FEED key e H Strip mode and RESTART key On demand printing at the same time without cut Press PAUSE key See NOTE 3 l To Oof the preceding page Set the label length LABEL LENGTH foo EION Select the label length from those at the right by pressing 999 Label length 999 mm the FEED key or RESTART 998 Label length 998 mm key See NOTE 5 and 6 vi Label length 997 mm 7 Label length 7 mm Label length 6mm Press the FEED key Label length 5 mm Press the PAUSE key See NOTE 3 and RESTART key at the same time l To of the PAPIE Rr as date ot ei ae a Teen ea preceding page Set the media feed Select the media feed from those FEED Paper feed at the right by pressing the No FEED Paper no Feed FEED key or RESTART key See NOTE 2 Press the FEED key and RESTART key Press the PAUSE key See NOTE 3 at the same time Press the PAUSE key Feed one media To of the preceding page To be continued on of the next page 6 56 6 DIAG TEST OPERATION EO18 33007 6 4 TEST PRINT MODE From of the preceding page 3 gt TE s T pip piniy tots Press the PAUSE key PiRiTiNi
59. D RIBBON EO1 33017 11 CARE HANDLING OF THE MEDIA AND RIBBON 11 CARE HANDLING OF THE MEDIA AND RIBBON CAUTION Be sure to read carefully and understand the Supply Manual Use only media and ribbon which meet specified requirements Use of non specified media and ribbon may shorten the head life and result in problems with bar code readability or print quality All media and ribbon should be handled with care to avoid any damage to the media ribbon or printer Read the following guideline caretully e Do not store the media and ribbon for longer than the manufactures recommended shelf life e Store media rolls on the flat end do not store them on the curved sides as this might flatten that side Causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas e The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm e Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calcium CaCO a
60. EO1 33017 6 1 CONNECTING THE POWER CORD AND CABLES 6 INSTALLATION PROCEDURE 6 1 CONNECTING THE POWER CORD AND CABLES Turn the POWER SWITCH to OFF before connecting the power cord or cables B 872 B 882 A Power Cord 2 Serial I F Cable RS 232C 3 Parallel I F Cable Centronics 4 Expansion I O Cable Fig 6 1 NOTE Different cables cannot be used at the same time 6 2 HOLDER STAND INSTALLATION Fit the left and right side holders into the dowels of the holder base and fasten the side holders to the holder base with the thumbscrews Thumbscrew Left Side Holder wy A Holder Base I RNN Right Side Holder Dowel Fig 6 2 6 1 7 LOADING THE RIBBON EO1 33017 7 LOADING THE RIBBON 7 LOADING THE RIBBON 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover There are two types of media available for printing on these are standard media and direct thermal media a chemically treated surface DO NOT LOAD a ribbon when using a direct thermal media 1 Turn the power off and open both the top cover and the right side cover 2 Set the head lever to the OPEN position and release the head lock plate Head Top Cover eaa Lever Right Side Cov
61. ERATION EO18 33007 6 3 PARAMETER SETTING MODE e How to Calculate Threshold Fine Adjustment Value lf the following cases occurred threshold value for the paper sensors should be fine adjusted after referring to the next page Case 1 When using tag paper the black mark and the print area are distinguished from each other by the 1 5V or more difference of sensor output voltage Ifalow sensitive sensor is installed in the printer it may not detect 1 5V or more difference between the black mark and the print area This may cause the printer to feed over one and a half tags and then stop with PAPER JAM displayed Case 2 The presence and lack of label are distinguished from each other by the reflective sensor voltage When the voltage is more than 1 5V it is regarded as the presence of paper And less than 1 5V is regarded as the paper end If alow sensitive sensor is used 1 5V or more may not be detected at the backing paper since the reflectance of backing paper is low In such case more than 5mm long gap is regarded as the no paper And trying to print or feed the label when the sensor stops at the gap results ina NO PAPER error This problem tends to occur when using labels with thin backing paper Case 3 lf the reflective sensor s output voltage when detecting no paper is 1 5V or more the sensor does not recognize the actual paper end during printing Accordingly the printer continues to print despite of the paper end T
62. ETTING MODE A Continued from A on the previous page Press the RESTART key FITILiE IMIATIINITIEINSAINICIE BASIC File Browser iPiE StlaeiBiAisa aot i Program File is displayed Press the PAUSE key TEST DAT Data File is displayed Data files in the BASIC file area are displayed each time the RESTART key is pressed TEST Press the PAUSE key Cc Go to C on the previous page Press the RESTART key TRACE SiE Ti TiN G i i Trace specification selection mode Press the PAUSE key Trace specification OFF TRACE OFF or TRACE ON is selected each time the RESTART or FEED key is pressed Trace specification ON Press the PAUSE key Trace specification selection is completed by pressing the PAUSE key Cc Go to on the previous page 6 75 7 ON LINE OPERATION EO18 33007 7 1 RESET OPERATION 7 ON LINE OPERATION 7 1 RESET OPERATION This operation restores the printer to the initial status ON aLrliNi Es The printer is in stand by or printing e Sample operation The printer enters the pause state A reset menu is displayed ON iLi li Nie The printer is restored to the initial state NOTES 1 Ifthe RESTART key is released within 3 seconds in the pause state the printer will resume printing without displaying the reset menu 2 Ifthe RESTART key is released within 3 seconds in the error state the printer will remain in error However
63. H QM 3 2 STRIP MODULE B 4908 H QM NOTE This module cannot be used together with the B 4208 QM cutter module Remove the cutter module if it has been attached to the printer Strip Unit Strip Harness Open the right side cover and the top cover See Fig 2 1 2 Remove the left side cover See Fig 2 1 3 Remove the front plate See Fig 2 5 4 Remove the operation panel See Fig 3 5 5 Connect the strip harness to the CN2 on the PWM PC board through the opening of the strip base 6 Install the strip unit to the printer with the four FL 4 x 6 screws removed in STEP 3 7 Connect the strip harness to the CN4 on the I O PC board 8 Connect the strip sensor harness to the CN15 on the I O PC board Screw FL 4x6 Screw FL 4x6 I O PC Board PWM PC Board tp Harness CN15 a one 3 Strip Base Opening Strip Unit o Strip Harness crew FL 4x6 Strip Sensor Harness Fig 3 6 9 Mount the operation panel and the left side cover on the printer 10 Close the top and right covers 11 Refer to Section 6 4 of the Maintenance Manual to load the label and make a test print to check forproper strip issue If not refer to Section 6 3 2 of the Maintenance Manual to adjust the strip position 3 4 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 3 PCMCIA PC BOARD B 8700 PC QM 3 3 PCMCIA PC BOARD B 8700 PC QM Description Q ty Unit Installation Manual PCMCIA PC Board 1
64. HER VOLATILE SOLVENT on the plastic covers 4 DO NOT clean the panel covers or the supply window with alcohol as it may cause them to discolor loose their shape or develop structural weakness 12 3 12 GENERAL MAINTENANCE EO1 33017 12 4 REMOVING JAMMED MEDIA 12 4 REMOVING JAMMED MEDIA 1 2 3 4 vi 9 Turn the power off Open the top cover and right side cover Turn the head lever to position OPEN then release the head lock plate Remove the white screw unclamp and disconnect the connector of the media guide plate and then detach the media guide plate See Fig 12 5 Remove the ribbon and media Remove the jammed media DO NOT USE any sharp implement or tool as these could damage the printer Clean the print head and platen then remove any further dust or foreign substances Place the portion of the media guide plate on the media sensor Secure the media guide plate with the white screw Connector j Media Sensor B ae Dp Media Guide Plate Clamp Media Guide Plate White Screw 24741710304 Fig 12 5 Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter Do not use none specified media in the cutter If you get frequent jams in the cutter contact your Authorized Service representative 12 4 12 GENERAL MAINTENANCE EO1 33017 12 4 REMOVING JAMMED MEDIA E Cleaning the Cutter Unit 1 Be sure to turn the power off befo
65. I O interface 1 Interface circuit W Input circuit Printer External controller etc Vcc R R Photo coupler TPL521 TOSHIBA Fig 1 7 There are five input circuits and each input is a current loop using a photo coupler The anode of the photo coupler is connected to common pin COM1 in each of the five circuits Each cathode is independent The voltage of Vcc is 24 V max while the diode operating current is 16 mA Output circuit Printer In the case of OUTO Q s l COM2 Q There are six output circuits and each output is an open collector while the operating current is 150 mA External controller etc photo coupler PEE E ee eel Fig 1 8 The voltage of Vcc is 24V max For other details please refer to the Expansion I O specification 1 9 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 4 Sensor Switch 4 Head up switch Pinch Roller Switch micro switch The head up switch attached at the left of the print head as viewed from the media outlet detects that the print head is ready to print head is down When the head lever is lowered the head down cam pushes up the print head the micro switch is turned on and the print head prepares to print The pinch roller switch interlocking with the head up switch detects the vertical movements of the pinch roller This micro switch is positioned at 90 6 mm to the right of the main frame When this switch is
66. MF84M1 G7DATO1 A PC Card FJP 004M6R Mitsubishi MF84M1 GMCAVO01 10 INSERTING THE OPTIONAL PCMCIA CARD EO1 33017 10 INSERTING THE OPTIONAL PCMCIA CARD 10 INSERTING THE OPTIONAL PCMCIA CARD B 882 only WARNING Turn the power OFF when inserting or removing the PCMCIA card CAUTION To protect PCMCIA cards discharge static electricity from your body by touching the printer rear cover prior touching the PCMCIA cards 1 Turn the power off 2 Insert the PCMCIA card into the card slot at the rear of the printer 3 Turn the power on oe PCMCIA Card 0 Fig 10 1 NOTES 1 Be sure to protect a PCMCIA card when not in use in the printer by putting it in its protective cover 2 Do not subject the card to any shocks or excessive forces 3 Do not expose the card to extremes of heat by either storing in direct sunlight or close to a heater 4 Do not expose the card to excessive humidity by wiping it with a wet cloth or storing it in a damp place 5 Before inserting or removing the card make sure that the power switch is turned off 6 The following PCMCIA cards can be used Maker Description ATA Card A card conforming to the PC card ATA standard LAN Card Ether Link III 30589D PC Install into the slot 2 only This card installed into the Slot 1 will not work Flash Memor EF 4M TB Maxell Card 4 MB EF AM TB 7 Install the LAN card into the slot 2 11 CARE HANDLING OF THE MEDIA AN
67. N Transmission control code XON XOFF XON XOFF READY BUSY READY BUSY DTR XON READY AUTO XON XOFF READY BUSY DTR XON XOFF AUTO XON XOFF READY BUSY RTS RTS 22 Language selection for LCD message ENGLISH English GERMAN German FRENCH French DUTCH Dutch SPANISH Spanish JAPANESE Japanese ITALIAN ltalian Auto forward wait in cut mode ON Available OFF Unavailable 24 Head up in cut mode ON Available OFF Unavailable 25 Ribbon saving module ON Available OFF Unavailable 23 26 CENTER Fixed Type Sensor EDGE Movable Type Sensor 27 FEED feeds one label PRINT prints image buffer on one label 28 TYPE 1 Windows code Not supported QQ QP models TYPE 2 Original code 29 30 Auto print head broken element check ON Available OFF Unavailable 31 Web printer function ON Available OFF Unavailable 2 3 4 35 36 7 0 KB to 896 KB units of 64 KB 8 ee Lai 8 BASIC file store area size O KB to 896 KB units of 64 KB 39 PC saving area size O KB to 896 KB units of 64 KB 1 ee SS 6 6 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 2 SELF TEST MODE Socket port number ON Available OFF Unavailable Port No 0 to 65535 41 BASIC interpreter setting ON Available OFF Unavailable 42 BASIC interpreter trace setting ON Available OFF Unavailable 43 a length fine adjustmen
68. RESTART PAUSE FEED Button Feeds paper Used to select options in the Diag Test Operation mode and used to fine adjust values in the nagative direction Refer to the Maintenance Manual RESTART Button Resets the printer when paused or when an error occurs Used to set the threshold Refer to Owner s Manual Used to select option in the Diag Test Operation mode and used to fine adjust values in the positive derection Refer to the Mainte nance Manual PAUSE Button Pauses printing Message display shows PAUSE and an unprinted count Used to set the thereshold Refer to Owner s Manual Used as an enter key in the Diag Test Operation mode 1 3 3 Dimension Approximate Standard 437 mm W x 282 mm B x 395mm H With cutter module 437 mm W x 335 mm D x 395 mm H 1 2 1 OUTLINE OF THE SYSTEM EO10 33008 1 4 BASIC SPECIFICATIONS 1 4 BASIC SPECIFICATIONS 1 Printing method Thermal direct printing or thermal transfer printing 2 Print head 8 4 inches a Total number of dots 2560 dots 3 Effctive print width 213 3 mm 2 Dot density 0 12 dots mm 4 Thermal pitch 0 083 mm 3 Print speed ce 76 2 mm sec 101 6 mm sec 203 2 mm sec selectable NOTES 1 These print speeds are available when printing ratio is less than 20 of the entire label or tag paper 2 The print speed of 203 2 mm sec is available only when the ribbon width and medi
69. SENSOR CAUTION 1 When using the fixed sensor line up the feed gap sensors between the upper and lower sensors 2 When shipped from the factory the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front Detach the 4 connectors from the fixed movable media sensors 2 Remove the two screws FL 3 x 4 and the sensor holder to detach the media sensor unit 3 Turn the knob of the sensor shaft clockwise and remove the movable media sensor 4 Remove the E ring E 3 from the sensor shaft and detach the lower fixed media sensor Media Sensor Unit y Knob WZ 5 Fixed Media Sensor N DN E E ring E 3 Movable Media Sensor Media Guide Plate a f gt w Screw FL 3x4 Connecter Connecter Fig 2 17 5 Remove the white screw to detach the media guide plate 6 Remove the two SM 3 x 6B screws then unclamp and detach the upper fixed media sensor Upper Fixed Media Sensor Screw SM 3 x 6B Media Guide Plate f EE NS Clamp Fig 2 D g 2 18 7 Replace the fixed movable media sensors and reassemble in the reverse order of removal 2 11 2 MAJOR UNIT REPLACEMENT 2 10 REPLACING THE I O PC BOARD 1 Disconnect the 13 harnesses from CN1 to CN3 and CN5 to CN14 on the I O PC board See Fig 2 19 EOQ18 33007 2 10 REPLACING THE I O PC BOARD 2 Remove the two SM 3x5 screws and one SM
70. ST MODE 4 Kanji Check KANJI 9D00 Checksum of BITMAP Kanji ROM Kanji area 5 EEPROM Check EEPROM OK EEPROM Backup Memory OK Data in the check area can be properly read written NG Data in the check area cannot be properly read written 6 DRAM Check DRAM 16MB Capacity of DRAM System Painting memory 7 PC card Check CARD SLOT 11 ATA a oe ee ATA card is inserted LAN LAN card is inserted FSH Flash memory card is inserted NO Unformatted ATA card Flash memory card or no Card is inserted Slot PCMCIACard NOTES 1 Software version No part No of ROM and checksum vary according to the software version of PROGRAM ROM 2 The last two digits of the checksum are usually 0 When the kanji ROM is not installed the checksum becomes 0000 4 When selecting the Diag Test operation pressing the RESTART and FEED keys at the same time restores the display to the system mode menu Q 6 10 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 8 Sensor 1 Check SENSOR1 00000000 10110011 ee to 1 Fixed to 1 Cutter home potion switch status 0 Home position 1 Other position Rewind full sensor status 0 Normal 1 Excess Slit sensor 1 take up status 0 The detecting point is positioned outside the slit 1 The detecting point is positioned inside the slit Slit sensor 2 feed status 0 The detecting point is positioned outside the slit
71. See NOTE 2 Press the FEED key Press the PAUSE key Continued on Section 6 3 5 Print tone fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 99 5 mm X axis value When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment is performed 3 A changed X axis is stored in memory by pressing the PAUSE key 6 24 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE E X Axis Fine Adjustment Example Feed direction Top down printing Y 0 0 mm Y f Fig 6 18 Bottom first printing 50 0 mm 50 0 mm Fig 6 19 50 0 mm 50 0 mm Fig 6 20 NOTES 4 The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction 5 Adjust the X axis in the effective print range After the value reaches the coordinate 0 the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction 6 X axis fine adjustment cannot be used in self test mode or test printing 6 25 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 5 Print Tone Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key CHD IDITAIGINIOISITITIC l Press the FEED key C12 IPIAIRIAWMIE TEsR SStE T Press the PAUSE key 5 times Therm
72. T e READY BUSY RTS RTS mode key See NOTE 1 No XON at power on nor XOFF at power off Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 13 Language Selection for LCD Message NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed transmission control mode is stored in memory by pressing the PAUSE key 6 33 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 13 Language Selection for LCD Message Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GINIO S TIIICE Wile Press the PAUSE key lt 2 gt P A R A M E T E R SIET e ENGLISH Press the PAUSE key 14 times ITALIAN JAPANESE MiEiSiSiAiGiE i ENGLiSH o e SPANISH DUTCH EB mnacegecg win the PEED FRENCH key or RESTART key e GERMAN See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 14 Auto Forward Wait in Cut Mode NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed language is stored in memory by pressing the PAUSE key 3 A changed language is not cleared by a parameter clear 6 34 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 14 Auto Forward Wait
73. TAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers facsimiles copiers scanners and multifunction devices Their standards and logos are uniform among participating nations ENERGY STAR is a U S registered mark Copyright 2002 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN Safety Summary EO1 33017 Safety Summary Personal safety in handling or maintaining the equipment is extremely important Warnings and Cautions necessary for safe handling are included in this manual All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment Do not attempt to effect repairs or modifications to this equipment If a fault occurs that cannot be rectified using the procedures described in this manual turn off the power unplug the machine then contact your authorized TOSHIBA TEC representative for assistance Meanings of Each Symbol This symbol indicates warning items including cautions Specific warning contents are drawn in
74. Ts CONDIT LON From of the preceding page e SLANT LINE 1 DOT Select the test print from SLANT LINE 3 DOT e CHARACTERS those at the right by e BAR CODE pressing the FEED key e NON PRINTING or R ESTART key e FACTORY TEST PATTERN Process test line print AUTO PRINT TRANS Process test print Transmissive sensor AUTO PRINT REFLECT Process test print Reflective sensor i Press the FEED key A designated number of test prints are issued when and RESTART key at pressing the PAUSE key the same time See NOTE 8 L3 a Ta Ea Sa Ta PaRi LNT aaa Press the PAUSE key NOTES 1 When there is no change to the print condition select one of the test print options to issue the test print 2 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 3 A selected print condition is activated when the PAUSE key is pressed When the feed gap sensor is selected the gap between labels becomes 3mm long 5 A label size greater than the image buffer length cannot be designated The image buffer length differs according to memory size If designated the printer prints in the image buffer or the printer stops because of an error 6 Pressing the FEED key changes the label length 1 mm pressing the RESTART key changes 1 mm 7 When an error occurs during a test print the error message is displayed and printing is stopped The error is cleared by pressi
75. a 978 E Z 97X 2 99 J 779 2 a 74 _ 2 St B C78 T a 17 co HN 07 BON IO f 6E a oe gt O b ol O 64N sie BN I 9 ad st LAN 7 2 ofa 6 amp 2 9N _ RI GO gt CO ow GaN L bag CO o TZ 74N N egy a co lu ESN ZX ZN z a5 Z i Is z 3N 2 L gs4 Ley 9 Z x Z wot aay 92uy r Q GEH SZ 2 T E net a 7Zu z a LEN eeu 7 Sey ZZ 7 Z p cu Oo eZ OZ SzH _ Zey z O Z 5 lt t aa o ZuldddL e yey lt n Wulsddi T VR1 oo iy JYLHL dL re O fon Lu Pe O N N T 8 fap 7 oO gt A 4 O i a wo vi JP pm i NOx Sie x O 5 Tea x oO ae wl LI PR E 4 ES na sema 6 a 6 de ne j ide oO aoe T _ _ TPRETR Pin z e O y S ZO xX E S LL 5 oF x 010 9 Oo oF So ma 5S 2 6D m yx 69 S 20 I rl C 2e oom YE Sg I LO gy SR O Fig 2 21 Black Mark Sensor Refer to the adjustment procedure for the black mark sensor Section 6 5 2 which is adjusted by key entries in system mode Feed Gap Sensor Refer to the adjustment procedure for the feed gap sensor Section 6 5 3 which is adjusted by key entries in system mode 2 13 2 MAJOR UNIT REPLACEMENT EO18 33007 2 11 REPLACING THE EXP I O PC BOARD 2 11 REPLACING THE EXP I O PC BOARD 1 Remove the two SM 3x6 screws to detach the EXP I O PC board from the rear cover 2 Di
76. a width are 160 mm max 4 Format size W x L Label 222 0 x 1366 0 max Tag Paper 213 3 x 1364 0 max 5 Issuing mode 0008 Batch printing standard Auto cut Auto cut mode is only available when an optional cutter is attached Strip printing Strio Module is only available when an optional strip module is attached 6 Type of bar code two dimensional code UPC A UPC A 2digits UPS A 5digits ITF RM4SCC Royal Mail UPC E UPC E 2digits UPC E 5digits MSI i oe Customer 3 EAN8 EAN8 2digits EAN8 5digits EAN13 Industrial 2 of 5 EAN13 2digits EAN13 Sdigits EAN128 Datta Matrix apes JAN8 JAN13 PDF417 Micro PDF417 NW 7 3 Maxi Code QR Code 6 CODE39 standard full ASCII 4 Customer Bar Code CODE93 CODE128 POSTNET auto code switch with without 7 Barcode rotation 0 90 180 270 8 Magnification of bar code E UPC EAN JAN CODE93 128 PDF417 Up to 6 modules can be automatically calculated 1 module width 1 to 15 dots Dots Module Bar code FeO AE Min Moco Wat AE EER CODE93 SON Eas Min Module Width 0 166 0 25 0 33 0 42 0 50 0 58 PDF417 Dots Module Bar code To se E Te EEEE JAN8 13 Magnification ime CODE93 o Min Module Width mm 0 747 PDF417 E NW 7 CODE39 ITF MSI Industrial 2 of 5 The width of narrow bars wide bars and spaces can be optionally changed in a range of 1
77. al transfer printing fine TLO N E Aivediisels a a I I adjustment E FEED key Pressing the FEED key one Press the FEED or time is a 1 steps change up to RESTART key to fine 10 steps See NOTE 2 adjust the print tone E RESTART key Pressing the RESTART key one See NOTE 1 time is a 1 steps change up to 4 10 steps See NOTE 2 Press the PAUSE key See NOTE 3 4 aiie iini ii eiri Bia a E gi Thermal direct printing fine T 0 NL E AD dS ls Nias I I are adjustment E FEED key Pressing the FEED key one Press the FEED or time is a 1 steps change up to RESTART key to fine 10 steps See NOTE 2 adjust the print tone E RESTART key Pressing the RESTART key one See NOTE 1 time is a 1 steps change up to 10 steps See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 6 Character code selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed print tone value is stored in memory by pressing the PAUSE key 3 Fine adjustment value equals to the sum of the values set by the PC command and system mode key operation and each max value is 10 step However the upper limit of the adjustment value is decided according to the print speed to protect the print head Ifthe set value exceeds the following upper limit it is automatically corrected to the pro
78. aracters and for mats PCMCIA interface B 8700 PC QM This board enables the following PCMCIA See NOTE 1 board cards to be used B 882 only LAN card 3 COM EtherLink lll recom mended ATA card Conforming to PC card ATA standard Flash memory card 4MB card See Page 10 1 NOTES 1 Available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters 2 Available from TOSHIBA TEC Parts Center 3 When purchasing flash memory card locally select one having the specifications described at page 9 1 2 2 2 SPECIFICATIONS EO1 33017 2 3 MEDIA 2 3 MEDIA Refer to the following NOTE 2 Label Black Mark Black Mark en on reverse side on reverse side St O Sea a ae Sth Li lt Tag paper uk aaa ee a A eT cut 7 L Cut position position N l Reference QD Reference coordinate 1 i i coordinate Reference i Reference coordinate Feed direction Fig 2 1 Unit mm Label di i abel dispensing mode Baicimade onok B 872 10 00 999 0 25 4 999 0 ae oo S88 Span of one label tag Tag 25 4 999 0 Label 38 1368 0 10 00 1368 0 25 4 1368 0 EIEN E 7 5 996 5 22 9 996 5 25 0 993 0 G 7 5 1366 0 22 9 1366 0 25 0 1362 0 Width including backing paper 101 6 225 0 Label width 98 6 222 0 Gap length 2 5 20 0 2 5 20 0 6 0 20 0 Black mark length Tag paper 2 5 10 0 Effective
79. cates there is data to send to the host After power is ON it is always High 2 READY BUSY DTR protocol Indicates whether the printer is ready to receive data mount in the data buffer is near full and at the high level when near empty Ground line for all data and control signals Input siganl from the host lt must be High for the printer to receive data DTR Data Terminal Ready SG Signal Ground DSR Data Set Ready 1 7 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 10 Interface circuit W Input circuit E Output circuit RD SN75189 or equivalent TD SN75188 or equivalent DSR DTR Fig 1 5 E Signal level Input voltage H 3V 15V Output voltage H 6V 13V L 3V 15V Output voltage L 6V 13V Centronics interface 1 Data input method 8 bit parallel DATA 1 8 2 Control signals ACK BUSY PAUSE DATA STB INPUT PRIME FAULT PE 2 3 Data input code ASCII JIS 8 bit code for European characters 8 bit code for graphic 4 Receiving buffer 5KB 5 5 Input Output circuit configuration and Input Output conditions moria SN74LS14 or equivalent DATA1 8 Logical level input 1 2 5V 0 0 0 4V Input INPUT PRIME DATA STB SN7406 or equivalent Logical level input Output 2 4 5V 0 0 0 4V Fig 1 6 1 8 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 3 Expansion
80. ccra 2 9 2 9 REPLACING THE MEDIA SENSORS oiie a 2 11 240 REPLACING THE VO PG BOARD rerenkonti oa e a aceite 2 12 2 11 REPLACING THE EXP VO PG BOARD ritariin anana 2 14 2 12 REPLACING THE CENTRO PC BOARD naasessesssrnersrrerenrenrrnrenrreresrenne 2 14 2139PERIODIC PARTS REPLACEMENT nureen eaccnesetcneniencteiatee 2 15 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 08 3 1 3 GUTTER MODULE A B 4208 OM reer a deca eateeabtns 3 1 32 ORI MODULE BA4A908 FFOM siiddcinrbeeadibve lanes rented aaehndeceauneaeneieaeunaes 3 4 3 3 PCMCIA PC BOARD B 8700 PC QM s nsoannnnnnnnnnnnnnnnnnnnnnonnnnnnnnnnnnnnnnnenne 3 5 A MECHANISM DESCRIPTION te 2nioestcecacecnannecanchetecaatentet a e Sueneandageettinie 4 1 7g me 0 1 my ne 4 1 5 PROUBEE SHOOTING sist ese ts Ro eee ye ite PO ae Solas Voce tees eee tthe 5 1 6 IDIAG TES I OP ERATION eioen E E 6 1 Fe ON LINE OPERA TON rocne a a a wteaubssadatenatecusttedictbie clbsteadueoss 7 1 Pal RESET OPERATION ausina iased a acet solace tierra lea mcene trees 7 1 ne DUME INI De saa E E 1 2 8 PROGRAM DOWNLOAD masses ects eo ire at inet a aie or ete nhl 8 1 9 OUTEINE OF FEATURE S rra E E E OE 8 1 6 2 OOFTWARE INSTALLATION Arenie R AEA 8 1 8 3 FIRMWARE DOWNEOAD bisectr a a 8 4 CAUTION This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC The contents of this manual may be changed without notification Please refer to you
81. ch divide by 25 4 Data Matrix is a trade mark of International Data Matix Inc PDF417 is a trade mark of Symbol technologies Inc QR Code is a trade mark of DENSO CORPORATION Maxi Code is a trade mark of united Parcel Service of America Inc 1 2 DESCRIPTION OF MODEL NUMBER B 882 TS10 QQ o L Destination Code QQ North America Bloc QP Europe Bloc Issue mode S Batch Resolution T 12 dot mm 305 dpi Printing Method Thermal direct or Thermal transfer Printer Type 8 Enhanced Model 1 1 1 OUTLINE OF THE SYSTEM EO10 33008 1 3 OVERVIEW AND DIMENSIONS APPROXIMATE 1 3 OVERVIEW AND DIMENSIONS APPROXIMATE 1 3 1 Front View Rear View Front View Rear View Serial Interface Message Display LCD Top Cover Connector RS 232C Head Lever PCMCIA Card Slot 2 slots Right Side Cover AC Power Inlet Media Outlet Power Switch Parallel Interface oer Connector Centronics Expansion I O Interface 1 ON Connector Fig 1 1 Fig 1 2 1 3 2 Operation Panel MESSAGE DISPLAY LCD When power is turned on and it is ready to print ON LINE is displayed Also displays messages in each mode of the Diag Test Opration POWER LED Green POWER ONLINE ERROR Lights when the power is turned on ON LINE LED Green 1 Flashes when communicating with a host computer 2 On while printing ERROR LED Red Lights when the printer does not operate correctly FEED RESTART PAUSE FEED
82. displays LCD message is selected FORWARD WAIT Auto forward wait in cut mode is selected When idle for 3 seconds or more after cutting the printer automatically feeds the paper 10mm forward HEAD UP CUT Print head up in cut mode is selected If a back feed is performed when this parameter is ON it is done while the print head is up Available only when the ribbon saving module is installed and the ribbon save mode is ON RIBBON SAVE The ribbon saving module is selected Be sure to set this parameter to ON when using the ribbon saving module The command code out of AUTO ESC LF NUL or is selected Ribbon type either transmissive or non transmissive is selected RIBBON ADJ lt FWD gt Using this parameter the torque of the ribbon motors is fine adjusted Ribbon feed motor RIBBON ADJ lt BAK gt Ribbon feed motor STATUS TYPE Whether or not the strip wait status 05H is sent in response to the status request command from the PC is selectable FEED KEY The FEED key function is selected FEED feeds a piece of paper PRINT prints image buffer on a piece of paper THRESHOLD R The threshold of the black mark sensor is manually fine adjusted THRESHOLD T The threshold of the feed gap sensor is manually fine adjusted KANJI CODE Kanji code either Windows code or original code is selected Not supported by QQ QP models EURO code is selected from 20H to FFH SENS POSI The media sensor position is select
83. djustment The value of the sensor is displayed up to 5 0 V 6 66 6 DIAG TEST OPERATION EO18 33007 6 6 RAM CLEAR MODE 6 6 RAM CLEAR MODE In RAM clear mode various data written on the EEP ROM can be initialized There are two clear functions Maintenance counter clear and parameter clear inthe parameter setting mode After referring to the following table specify and clear or initialize the data E RAM Clear Mode Table NO RAM CLEAR If you enter the RAM clear mode by mistake specify this mode to escape from the RAM clear mode without executing RAM clear MAINTE COUNTER CLEAR After replacing the print head cutter module ribbon feed rewind motor solenoid and CPU PC Board clear the maintenance counter The following data will be cleared to zero Confirmation can be made through the maintenance counter procedure in self test mode See NOTE 1 and 2 PARAMETER CLEAR This clear should be employed when initializing the following parameters to the settings before shipment Confirmation can be made through the automatic diagnostic procedure in self test mode See NOTE 1 and 2 Print tone fine adjustment Thermal transfer PC Print tone fine adjustment Thermal direct PC Ribbon motor drive voltage fine adjustment Take up PC Ribbon motor drive voltage fine adjustment Feed PC 0 0 mm Cut strip position fine adjustment KEY Back feed length fine adjustment KEY Print tone fine adjustment O step Thermal
84. dware for flow control set to the READY BUSY RTS protocol 2 Under the READY BUSY DTR protocol after turning the printer power ON send data 200ms after the DTR signal is converted to High level READY And under the READY BUSY RTS protocol after turning the printer power ON send data 200ms after the RTS signal is converted to High level READY 1 6 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 9 Pin description FG Framed Ground Ground line for circuit protection 4 Data line from which the printer receives data from the host receive data line Logic 1 is Low and 0 High It is LOW MARK while no data is being sent Data line from which the printer sends data to the host send data line Logic 1 is Low and 0 High It is LOW MARK while no data is being sent RD Received Data TD Transmit Data CTS Clear to Send Input signal from the host It must be High for the printer to send data Output signal to the host 1 READY BUSY DTR protocol It indicates there is data to send to the host After power is ON it is always Hight 2 READY BUSY DTR protocol Indicates whether the printer is ready to receive data The signal is at the Low level when the data amount in the data buffer is near full and at the high level when near empty RTS Request to Send Output signal to the host 1 READY BUSY RTS protocol It indi
85. e e Store media rolls on the flat end do not store them on the curved sides as this might flatten that side causing erratic media advance and poor print quality e Store the media in plastic bags and always reseal after opening Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life e Store the media and ribbon in a cool dry place Avoid areas where they would be exposed to direct sunlight high temperature high humidity dust or gas The thermal paper used for direct thermal printing must not have the specifications which exceed Na 800 ppm K 250 ppm and CL 500 ppm e Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard substances such as carbonic calsium CaCO and kaolin Al O 2SiO 2H O e Avoid using media containing SiO or talc which wears the print head protection layer For further information please contact your local distributor or your media and ribbon manufacturer 2 3 3 OPTIONAL KIT EO10 33008 3 1 CUTTER MODULE B 4208 QM 3 OPTIONAL KIT This cutter module uses a swing cutter It cuts backing paper Cutermodie B 4208 QM of labels and tag paper automatically in stop and cut mode To purchase the cutter module please contact your distributor or TOSHIBA TEC H Q can assist in finding one for you This strip module strips the label f
86. e PAUSE key allows you to set or change the value of the leftmost 3 digits Each time the PAUSE key is pressed the setting moves to the next 3 digits to the right the FEED key and RESTART key Pressing the PAUSE key after setting all values selects other item FEED key Pressing the FEED key one time is a 1 change up to 0 See NOTE RESTART key Pressing the RESTART key Press the FEED cao up to and RESTART key l at the same time Press the PAUSE key NOTES 1 0 to 255 are set into each IP address setting value 2 The factory set initials for each parameter setting are as follows Parameter HOST IP ADDRESS 192 168 10 10 PRINTER IP ADDRESS 192 168 10 20 GATEWAY IP ADDRESS 0 0 0 0 SUBNET MASK 299 290 2900 6 72 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 7 IP ADDRESS SETTING MODE A Continued from A on the previous page SiOiCiKiEvTs POR Ti tora Socket communication port setting Press the PAUSE key PORT OFF 1 Select PORT ON or PORT OFF with the ON Available RESTART key or FEED key OFF Unavailable When PORT ON is selected a port ON 10 8 0 0 01 i i number is displayed Pressing the PAUSE key allows the port number setting Press the PAUSE key Enter the 5th digit of the port number with the FEED key or RESTART key ON 0 8 0 0 01 i FEED key Pressing the FEED key Press the PAUSE
87. e setting 6 42 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 21 FEED Key Function Selection Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O SITII C V 1 O A Press the FEED key lt 2 gt P A R A M E T E R SIEIT tots Press the PAUSE key 23 times FEED feeds a piece of paper FEED KEET aore PRINT prints image buffer on a piece of paper Select Feed key Function with the FEED key or RESTART key See NOTE 1 a Press the FEED Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 22 Threshold Manual Fine Adjustment for the Black Mark Sensor NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 43 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 22 Threshold Manual Fine Adjustment for the Black Mark Sensor Turn on the power while holding down the FEED key and PAUSE key CC a Ore ile Press the FEED key lt 2 gt P A R A M E T E R ISET Press the PAUSE key 24 times E FEED key Pressing the FEED key one time is a 1 0V change up to 0 0V m RESTART key Pressing the RESTART key one time is a 1 0V change up to 4 0V TARE GOLD 9h 2a eae Press the FEED key or RESTART key to
88. ed CENTER Fixed EDGE Movable 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE Function AUTO HD CHK Auto head broken element check is selected ON When the power turns ON the auto head broken element check is performed OFF When the power turns ON the auto head broken element check is not performed ACK BUSY Using this parameter sets the Centronics I F ACK BUSY timing WEB PRINTER The Web printer is selected 6 3 1 Feed Length Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key C1 DUA GU ONsur Tien i N LOA Press the FEED key lt 9 gt D ATRIA MIE TIEIR S E T Press the PAUSE key PEED ADIUS a NO Press the FEED or E FEED key Pressing the FEED key one RESTART key to adjust time is a 0 5 mm change up to the feed length 50 0 mm See NOTE 2 See NOTE 1 E RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 50 0 mm See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 2 Cut strip position fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 50 0 mm Key fine adjustment value 50 0 mm PC fine adjustment value 50 0 mm When the value reaches the maximum the value remains unchanged even if the subsequent fine adjustment
89. ed to the printer Cutter Attaching Screw Screw FL 4x6 Screw SM 4x6C Open the right side cover and the top cover See Fig 2 1 2 Remove the left side cover See Fig 2 1 3 Remove the front plate See Fig 2 5 4 Remove the screw SM 4x8B and two connectors to detach the operation panel 5 Attach the cutter support to the main frame with the two screws FL 4x6 _ _ Screw SM 4x8B Was ts Screw FL 4x6 Connector Operation Panel Main Frame Connector Cutter Support Screw FL 4x6 Fig 3 1 6 Install the cutter unit with the attached four screws cutter attaching screw SM 4x6C and FL 4x6 3 1 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 1 CUTTER MODULE B 4208 QM 7 Connect the cutter harness to CN1 on the cutter I F PC board through the opening of the cutter unit When installing the cutter make sure that the cutter guide is not in contact with the platen If itis print failure or noise may be caused Platen Cutter Unit gt screw SM 4x6C S Cutter Unit Connector CN1 Opening Cutter Attaching Screw Screw FL 4x6 Cutter I F PC Board Cutter Harness Fig 3 2 8 Connect the cutter harness to CN4 on the I O PC board I O PC Board CN4 Cutter Harness Fig 3 3 9 Mount the cutter cover with the two screws Screw a BS A gt H gt A LS Cutter Cover Cutter Attaching Screw Fig 3 4
90. eed or printing has been attempted while Lower the print head or raise the pinch xx the print head is raised or the pinch roller lever is depressed roller lever Press the RESTART key Load new media Press the RESTART key Load a new ribbon Press the RESTART key 13 TROUBLESHOOTING EO1 33017 13 TROUBLESHOOTING EXCESS HEAD The print head is too hot Turn the power off and decrease the print head temperature HEAD ERROR _ This message is displayed when sending 1 Restart the printing by pressing the head broken check command ESC the key HD001 LF NUL andthe print head has aj 2 Replace the print head broken element RIBBON ERROR There is a fault with the ribbon sensor Turn the power off Contact your HC Authorized Service representative CUTTER ERROR Media is jammed in the cutter Remove the jammed media and aK feed the undamaged media through the cutter Press the key Else Turn the power off and contact your Authorized Service representative FLASH WRITE An error has occurred when loading data Turn the power off re seat the flash ERROR onto a flash memory card or ATA card memory card or ATA card and try again Replace the flash memory card or ATA card and retry Turn the power off and contact your Authorized Service representative FORMAT An error has occurred while formatting a Turn the power off re seat the flash ERROR flash memory card or
91. ensor J Adjusting Knob Fig 8 5 8 LOADING THE MEDIA EO1 33017 8 LOADING THE MEDIA 8 The media is now loaded and the sensor position is set Batch type Fig 8 6 Cutter type Where a cutter is fitted load the media as standard and feed it through the cutter module NOTES 1 Be sure to cut the backing paper of label Cutting label will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life 2 Ifthe top edge of label winds onto the platen in cut issue set the DIP SW 1 5 of the B 872 to ON For the B 882 contact your authorized TOSHIBA TEC representative to change the Operation Panel setting 3 Use of tag paper with the thickness exceeding the specified valve may affect the cutter life Cutter Module Media Outlet Media Fig 8 7 8 4 8 LOADING THE MEDIA EO1 33017 8 LOADING THE MEDIA Strip type 4 Strip labels from the backing paper for about 200 mm long from the top edge of the label roll 2 Lower the backing paper release bar 3 Pass the backing paper between the strip roller and the backing paper holder After taking up any slack of the media set the backing paper release bar in position Media Backing Paper Backing Paper Release Bar Backing Paper Holder Fig 8 8 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 4 Labels or thin tag paper 2 Thick tag paper CAUTION When
92. er Head Lock Plate Fig 7 1 Head Lever Position 1 Labels or thin tag paper 2 Thick tag paper OPEN Ribbon media replacement 3 As Fig 7 2 shows unroll and loosen the ribbon a little 4 Insert the ribbon under the print block so that the ribbon supply end is positioned backside of the printer a es oo a Ribbon Ribbon Core Fig 7 2 7 1 7 LOADING THE RIBBON EO1 33017 7 LOADING THE RIBBON 5 Push the ribbon core against the spring guide wheel align the protrusion of the guide wheel with the notch of the ribbon core then set the ribbon To remove the slack of the ribbon turn the ribbon core in the direction indicated by the arrow If the ribbon wrinkles while printing move the ribbon levers back or forth until the wrinkle is removed Spring Guide Wheel Protrusion Guide Wheel Ribbon Core Ribbon Ribbon Lever Fig 7 3 NOTE When removing the ribbon be careful not to snag the ribbon on the part 8 Set the head lock plate 9 Turn the head lever to the proper position depending on the used media Refer to Fig 7 1 4 Labels or thin tag paper 2 Thick tag paper CAUTION When using labels ensure that the head lever is set to position Q 1 2 EQ1 33017 8 LOADING THE MEDIA 8 LOADING THE MEDIA 8 LOADING THE MEDIA WARNING 1 Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the s
93. ey lt 2 gt P A R A M E T E R ISET tors Press the PAUSE key 27 times EURO CODE a N FFH Press the FEED key or RESTART key to select the Euro font code RESTART T FEED 20H Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 26 Auto Print Head Broken Element Check NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed Euro font code is stored in memory by pressing the PAUSE key 6 49 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 26 Auto Print Head Broken Element Check Turn on the power while holding down the FEED key and PAUSE key 1 gt D TTATGINO S T T c VLL Press the FEED key lt 2 gt P A R A M E T E R IStetTi Press the PAUSE key 28 times OFF Auto print head broken ArU TiOr GHiOs aGCataka sw ein a a0ubar element check is not performed ON Auto print head broken element check is performed Select auto print head broken element check with the FEED key or RESTART key See NOTE 1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 27 Centronics I F ACK BUSY Timing Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in
94. feed failure Communication error Poor media quality Dust is on the media Poor ribbon quality Ribbon is not rewound or fed smoothly Poor ribbon quality Improper voltage applied to the ribbon end sensor Failure of the ribbon end sensor Failure of the circuit which controls the ribbon end sensor Paper is not set properly Paper of poor quality Improper adjustment of the feed gap sensor or black mark sensor The proper media sensor is not selected Threshold is improper Failure of the feed gap sensor or black mark sensor Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly The cutter mechanism is not installed properly Failure of the stepping motor Failure of the communication cable Failure of the RS 232C connecter Failure of the communication connector Failure of the PC or application software Failure of the CPU PC board 5 2 Use only TOSHIBA TEC specified media Clean the print head and remove any dust from the media Use only TOSHIBA TEC specified ribbon Replace the ribbon rewind mo tor or ribbon feed motor Use only TOSHIBA TEC specified ribbon Refer to page 2 13 to adjust the ribbon end sensor Replace the ribbon end sensor Replace the I O PC board Set the paper properly Use paper approved by TOSHIBA TEC Re adjust the sensor Select the med
95. fine adjust the threshold for the black mark sensor manually Press the PAUSE key Press the FEED key and RESTART key at the same time Continued on Section 6 3 23 Threshold Manual Fine Adjustment for the Feed Gap Sensor NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed threshold fine adjustment value is stored in memory by pressing the PAUSE key 6 44 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 23 Threshold Manual Fine Adjustment for the Feed Gap Sensor Turn on the power while holding down the FEED key and PAUSE key SHLD IDITIAIGINIOISITATIC i VILE Press the FEED key lt 2 gt P A R A M E T E R IStetpi Press the PAUSE key 25 times E FEED key Pressing the FEED key one time is a 1 0V change up to 0 0V E RESTART key Pressing the RESTART key one time is a 1 0V change up to 4 0V TARE MOLD 744 fe Press the FEED key or RESTART key to fine adjust the threshold for the black mark sensor manually Press the PAUSE key Press the FEED key and RESTART key at the same time Continued on Section 6 3 24 Kanji Code Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed threshold fine adjustment value is stored in memory by pressing the PAUSE key 6 45 6 DIAG TEST OP
96. haracter Code Selection asaini aa 6 27 O37 FONEZEO SClECIO Ms sre R 6 28 6398 Balid Hale SelEClON sesane eden dabeean ies 6 29 6 3 9 Data Length Selection ccccccssececssssseeescseeeeeessesseeeseees 6 30 6 3 10 StoP BI SSIS CONIA era 6 31 6 SIT Pally SClOCUOM nemana a o 6 32 6 3 12 Transmission Control Mode Selection cccccccceeeeeee 6 33 6 3 13 Language Selection for LCD Message c csseseeeeeees 6 34 6 3 14 Auto Forward Wait in Cut Mode ccccccceeeeeeeeeeeeeeeeees 6 35 6 3 15 Head up ON OFF Setting in Cut Mode ccceeeeeeeeeee 6 36 6 3 16 Ribbon Saving Module Selection ccccceeeeeseeeeeeeeeeees 6 37 6 3 17 Control Code Selection sean 6 38 6 3 18 Ribbon Type Selection sisi viccscsuaservitveres odiei ii 6 40 6 3 19 Ribbon Motor Drive Voltage Fine Adjustment 6 41 6 3 20 Strip Wait Status Selection cc cecccceseeceseeecseeeeeeeeessaes 6 42 6 3 21 FEED Key Function Selection cccccecccseeeeeeeeeeeeeeeeees 6 43 6 3 22 Threshold Manual Fine Adjustment for the Black Mark Sensor cccccsecceceseeeeeeceseneeeeeeeeseeeeseeetenes 6 44 6 3 23 Threshold Manual Fine Adjustment for the FCCC Gap SSNS ao 6 45 6 3 24 Kanji Code Selection asa 6 48 6 3 25 Euro Font Code Selection arsit a Nii 6 49 6 3 26 Auto Print Head Broken Element Check cc ceceeeee 6 50 6 3 27 Centronics I F ACK BUSY Timing Selection
97. he black mark sensor can detect the white part of the tag paper See NOTE 1 Black Mark Whit t Holding the FEED key or RESTART soe Black Mark Sensor key down until an asterisk Is X Align the white part of the TOSHIBA TEC displayed More than 3 seconds specified tag paper with the black Ex mark sensor CrRiEsFiLiEiCiTiliViEsv di ot 1 131 8 See NOTE 2 lL Indicates the completion of adjustment Press the PAUSE key for Feed Gap Sensor Setting NOTES 1 Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion Though an adjustment can be performed with the black mark it may cause a paper jam error 2 Pressing the PAUSE key validates the sensor adjustment The value of the sensor is displayed up to 5 0 V 6 63 6 DIAG TEST OPERATION EO18 33007 6 5 SENSOR SETTING MODE 6 5 3 Feed Gap Sensor Adjustment Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker s one or when a paper feed error occurs Turn on the power while holding down the FEED key and PAUSE key Cli DL AGNOSTIC a Vil OA Press the FEED key three times lt 4 gt S E N S O R TA D S UIS TIMIEINIT Press the FEED key boss the PAUSE key three times and RESTART key y The former value is displayed at the same time ia CaTa RAN SMi LSS IVG Ei ds 12 030Vi Backing Paper Set the label
98. he download procedure that the firmware is copied onto the PC hard disk before being transferred to the printer First copy the download file ROM to the hard disk If the file format of the file installed onto the FDK is EXE double click on it to decompress into ROM file If it ever becomes necessary to upgrade the firmware in the B 882 printer you will be supplied with a floppy disk containing the latest firmware revision similar to that shown in Fig 8 8 below Firmware FDK Main Firmware FDK Boot CG p B 882 QQ QP B POCE FIRMWARE MAIN V1 0 FIRMWARE BOOT CG V1 0 BOOT N990521A ROM PROGRAM N990624A ROM FMRM0058401 B200 25th June 1999 FMRM0058201 BCOO i te ae ace ta 001 000 FMRM0051701 2B00 Copyrigth 1999 V001 000 25th June 1999 TOSHIBA TEC CORPORATION Copyrigth 1999 All Rights Reserved TOSHIBA TEC CORPORATION All Rights Reserved Fig 8 8 NOTES 1 Check the current firmware version and checksum by performing the self diagnostic printing in the System Mode If the current firmware version and checksum are equal to those you just try to download do not perform a downloading 2 Prior to program files copy connect the B 882 printer to your PC with the Centronics I F cable Ccancel the network pass allocated to LPT 1 of the PC Failure to do this will disable you from firmware download 3 If the file format of the file installed into the FDK is EXE click it twice to decompress into ROM
99. he strio mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap This is because the gap length is programmed as 2 mm When the gap length is 5 mm or more the effective print length should be set to the value obtained by subtracting 2mm from the label pitch that is set the gap length to 2 mm If the print format hangs over the gap as a result correct the print start position Ifthe print stop position is improper refer to Section 6 3 2 and make a fine adjustment Strip Shaft Backing Paper Fig 6 14 6 22 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE E Back Feed Length Fine Adjustment Example 0 0 mm Feed Direction qu Fig 6 15 3 0 mm Fig 6 16 3 0 mm Fig 6 17 6 23 6 DIAG TEST OPERATION 6 3 4 X Axis Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key lt 1 gt D I A GIN O S T I C WILELIOTA Press the FEED key C O gt DIATRIA MIE TIEIR ISET for Press the PAUSE key 4 times X A DIJ U SIT PE 415 0 0 m m Press the FEED or mE FEED key RESTART key to fine adjust the print position See NOTE 1 and RESTART key at the same time E018 33007 6 3 PARAMETER SETTING MODE Pressing the FEED key one time is a 0 5 mm change up to 99 5 mm See NOTE 2 along the X axis E RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 99 5 mm
100. his problem may occur on printers of which the resistors on the CPU PCB have been changed according to the Technical Information SVM7A1010 1 issued on April 16 1997 Case 4 When using perforated fanfold labels the transmissive sensor mistakes the perforation on the gap for a print area resulting ina PAPER JAM error Case 5 When using such a particular label stock that a black mark is printed on every two or three gaps the sensor detects three different voltages at the label unmarked gap and black mark respectively The sensor cannot distinguish the unmarked gap from the black mark so the printer stops with displaying PAPER JAM 6 46 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE NOTE The following operation cannot be performed unless the sensor type is changed by the issue command or feed command 1 Using the sensor adjustment in Diag mode measure the sensor voltage at the following four points Label Print area Backing paper Tag paper Print area Black mark Example TREFLECTIVE 2 8V TRANSMISSIVE 4 1V 2 Using the following formula calculate the threshold from the measured voltage When using labels transmissive sensor Threshold Max voltage at the backing paper Voltage at the print area 0 7V e g 2 0V 4 2V 1 5V 0 7V When using perforated labels transmissive sensor A Threshold Max voltage at the backing paper Min voltage at me backing paper _
101. ia sensor by DIP switch and adjust the sensitivity of the sensor Refer to page 6 40 41 Set the threshold Refer to Owner s Manual Replace the feed gap sensor or black mark sensor Replace the take up motor or I O PC board Install the cutter mechanism properly Replace the stepping motor or I O PC board Replace the cable Replace the connector Replace the connector Modify the program Replace IC2 MC145407 lf the trouble is not solved replace the CPU PC board EO18 33007 TABLE OF CONTENTS Page 6 DIAG TEST OPERATION svsisestatsetcncccnsstancastacaeuscenteestanniasendentetaseeieesiucnds 6 1 6 1 OUTLINE OF THE DIAG TEST OPERATION eee eens 6 1 6 2 SEEP TESI MODE correia N 6 3 6 2 1 Maintenance Counter Printing ccccccceeeeeseeeeeeeeeeeeeeaes 6 3 6 2 2 Automatic Diagnostic Printing ccccccseeceseeeeseseeeeeeeeeees 6 8 6 2 3 Head Broken Element Check cccccccseeeeeeeeeeeeseeeeeees 6 14 6 3 PARAMETER SETTING MODE vais teiar 6 15 6 3 1 Feed Length Fine Adjustment ccccseecceeeeseeeeseeeenees 6 17 6 3 2 Cut Strip Position Fine Adjustment cceceeeeeeeeeeee 6 18 6 3 3 Back Feed Length Fine Adjustment cccccseeeeseeeeees 6 19 6 3 4 X Axis Fine Adjustment cccceccecseeecseeeeceesesseseesseeeeees 6 24 6 3 5 Print Tone Fine Adjustment cccccceceeeeeeeeeeeeeseeeesees 6 26 6 3 6 C
102. ifica tions which exceed Na 800 ppm K 250 pom and CF500 ppm 3 Some ink used on pre printed labels may contain ingredients which shorten the print head s product life Do not use labels pre printed with ink which contain hard sub stances such as carbonic calcium Ca CO and kaolin Al O 2SiO 2H O 4 The label should be at least three times as long as the detection gap 5 Relations between media roll length and core diameter D d x L Media length d Media core outside diameter L a D Max roll diameter t Media thickness 6 Use of media with a width less than the minimun media width may shorten the print head life 1 Thermal Label lt Design gt 2 5 mm 20 0 mm 10 0 mm 1368 0 mm Backing T Paper 76 2 Max mm 200 0 mm Label L J y v 1 5 mm 1 5 mm lt 98 6 222 0 mm Fig 2 1 101 6 225 0 mm BackingPaper Label Fig 2 2 2 1 2 SUPPLY SPECIFICATIONS EO10 33008 2 2 RIBBON 2 Tag Paper Black Mark lt Design gt Max 2 5mm 10 0 mm bs 3200 0 mm 25 4 mm 1368 0 mm Print Side 101 6 mm 225 0 mm Fig 2 4 lt Non Print Area gt Fig 2 3 ya 1 mm Cut Position Printing Area Printing Area 1mm Black Mark 1 5mm 5 mm 1 5 mm ee Fig 2 6 NOTE Max effective print prea is 213 3 mm W x 1364 0 mm L 3 Relationship between the head effective print width and paper Outside the print range oe Head effective print width Outside the
103. inch edge print head This will allow very clear print at a maximum speed of 203 2 mm sec 8 inch sec Other standard features include an automatic ribbon saver and external media supply Optional features include a strip mechanism and Cutter mechanism This manual contains general set up and maintenance information and should be read carefully to help gain maximum performance and life from your printer For most queries please refer to this manual and keep it safe for future reference 1 1 APPLICABLE MODEL e B 872 QQ e B 882 TS10 QQ e B 882 TS10 QQ US Model name description B 872 TS10 QQ L Destination Code QQ US North America block QQ Except for QQ US Issue mode S Batch Resolution T 12 dot mm 305 dpi Thermal direct Thermal transfer Printer Type 7 Base Model 8 Enhanced Model 1 2 ACCESSORIES Owner s Manual Power Cord Print Head Cleaner Media Holder EQO1 3301 7 24089500013 i PRINT HEAD CLEANER Holder Shaft Left Right Side Holder Holder Base Thumbscrew p f M 4x6 LY Quality control report 2 SPECIFICATIONS EOQ1 33017 2 1 PRINTER 2 SPECIFICATIONS 2 1 PRINTER ae a os Supply voltage Power consumption Operating temperature range Relative humidity Print head Printing methods Print soeeds Maximum print width Dispensing modes Message display Dimensions Weight Available bar code types Two dimensional code Fonts Rotations Standard interface
104. ing are included in this manual All warnings and cautions contained in this manual and written inside or outside of the printer should be read and understood before handling or maintaining the equipment Never modify the machine Except for the addition of options as specifically provided for in the service manual change or modifications to the machine are not approved Unauthorized changes or modifications may not comply with your country s safety standards Safety Precaution Electrical equipment is dangerous Electrical shock from such equipment can cause death Never operate electrical equipment unless authorized to do so by a responsible authority In emergency work on electrical equipment is authorized be sure that it is performed in strict compliance with approved safety regulations The following safety precautions will help to ensure proper use of the printer Turn off the printer before 1 opening the top cover for any reason 2 attaching detaching any cable and memory cards and 3 changing the dip switch setting Disconnect the power cord whenever you are working inside the printer Keep your work environment static free TEC Thermal Printer B 870 880 QQ SERIES Owner s Manual TOSHIBA TEC CORPORATION This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again
105. irection RESTART key Used to select the parameter mode or to fine adjust the parameters in the positive direction PAUSE key Used to start the system mode as a FEED key does and to select the parameter mode Used as an enter key E Type II The parameter setting such as feed length fine adjustment or cut strip position fine adjustment can be changed while the printer is on line or printing Pressing the PAUSE key causes the printer to enter parameter setting mode Reset mode is provided for this procedure to cancel the steps which follow the PAUSE key without turning the power off Power on O N TLipintes Pte ees Press the PAUSE key See NOTE 1 UC Tae eee ee oa Press the PAUSE key L Indicates the number of Hold down the RESTART key for remaining media when the more than 3 seconds See NOTE 2 PAUSE key is pressed Ci RRGeth yee fay eae See NOTE 3 Press the FEED key 4 lt 2 gt P A R A M E T E R S E T Press the FEED key and RESTART key Press the PAUSE key at the same time Refer to Section 6 3 Parameter Setting Mode for the following procedure Press the RESTART key NOTES 1 Pressing the PAUSE key during printing causes the printer to pause printing and show the number of remaining media 2 If the RESTART key is released within 3 seconds the printer will resume printing because the RESTART key is activated 3 Since the reset i
106. is performed 3 A changed feed value is stored in memory by pressing the PAUSE key 6 17 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 2 Cut Strip Position Fine Adjustment Turn on the power while holding down the FEED key and PAUSE key C 1 gt D TTATGINO SITITIC WITlltota Press the FEED key lt 2 gt P A R A M E T E R Ig tetyi Press the PAUSE key twice F ETE D TA D QTUIS T 1 1 2 Press the FEED or E FEED key Pressing the FEED key one RESTART key to adjust time is a 0 5 mm change up to the feed length 50 0 mm See NOTE 2 See NOTE 1 m RESTART key Pressing the RESTART key one time is a 0 5 mm change up to 50 0 mm See NOTE 2 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 3 Back feed length fine adjustment NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 Max fine adjustment 50 0 mm Key fine adjustment value 50 0 mm PC fine adjustment value 50 0 mm When the value reaches the maximum the value remains unchanged even if a subsequent fine adjustment is performed 3 A changed cut strip position value is stored in memory by pressing the PAUSE key 4 When using label with length of less than 38 mm calculate the cut position fine adjustment value using the expression provided on page 6 21
107. itch on off in accordance with the cycle of the cutter motion one rotation The micro switch status indicates if the cutter is in the home position For details please refer to the Maintenance Manual section 4 1 Cutter Drive 2 SUPPLY SPECIFICATIONS EO10 33008 2 1 MEDIA 2 SUPPLY SPECIFICATIONS Infomation regarding the supply specifications contained in Product Description is essential to service engineers Detail specifications and other information on the media and ribbon are described in Supply Manual by model It is issued by and sent from TOSHIBA TEC H Q Sales Division upon release of new model or manual s revision When purchasing the supplies locally be sure to refer to the Supply Manual for details or trouble may occur Be sure to read carefully and understand the Supply Manual since if also includes the details about notes precision of the print start position limitations on printing etc 2 1 MEDIA Thermal Label Tag Paper Batch Auto cut Width mm 101 6 225 0 101 6 225 0 10 0 1368 0 25 4 1368 0 38 0 1368 0 10 0 1368 0 25 4 1368 0 Thickness mm 0 13 0 17 0 10 0 17 Outer roll diameter mm ____ 200 0max S SSSCSC 0 a Recommended paper RICOH 140LA OSAKA SEALING C6TB I BEST S I BEST W NOTES 1 When cutting the thermal label secure a gap of 6 mm or more and cut in the middle of the gap 2 The thermal paper used for direct thermal printing must not have the spec
108. key and PAUSE key 1 gt p Te ATGINTO S TTC VLL Press the FEED key lt 2 gt P A R A M E T E R Igtetyi Press the PAUSE key 10 times BATA HE icin eo Dts e 8 bits select data length with the 7 bite FEED key or RESTART key See NOTE 1 m Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 10 Stop Bit Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 30 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 10 Stop Bit Selection Turn on the power while holding down the FEED key and PAUSE key CU gt D UATGINO SITITIC VLE Press the FEED key lt 0 gt P A RIAIMIE TIE R S E T Press the PAUSE key 11 times Se Be ee aie e 2 bits Select data length with the e 41 bit FEED key or RESTART key See NOTE 1 m Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 11 Parity Selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed data length is stored in memory by pressing the PAUSE key 6 31 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 11 Parity Selection
109. media distance covered TL FEED and the adjustment value for the sensors cannot be cleared Data stored on the flash memory card cannot be cleared with this procedure To clear data on the flash memory card send the format command to initialize the card For details refer to the External Equipment Interface Specification For data to be cleared in the RAM clear mode refer to the RAM clear mode table After RAM clear is performed the threshold setting value will turn to the default 0 When using pre printed labels be sure to set the threshold after referring to the Owner s Manual 6 69 6 DIAG TEST OPERATION EO18 33007 6 6 RAM CLEAR MODE 6 6 1 Maintenance Counter Clear Turn on the power while holding down the FEED key and PAUSE key LaLa D LAG NOSTC a NL Press the FEED key four times L S RAM CLEAR CiT Press the PAUSE key Press the PAUSE key NiO RAMi CLEAR aa Press the FEED key or press the RESTART key twice Press the FEED M A INi T E COUNTER CLEAR key and RESTART key at the same time Press the PAUSE key COM PaL Ei E tot tt tt et Turn off the power See NOTE 1 NOTE 1 Confirm that COMPLETE is displayed then turn the power off 6 70 6 DIAG TEST OPERATION EO18 33007 6 6 RAM CLEAR MODE 6 6 2 Parameter Clear Turn on the power while holding down the FEED key and PAUSE key LaLa D LAG NOSTC a NLG Press the FEED
110. n I Fig 6 7 Platen Black Mark TR Fig 6 9 6 20 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm Conditions Issue command ESC XS feed command ESC T and eject command ESC IB are received Label pitch 38 0 mm or less with cut feed gap sensor cut position fine adjustment value 10 mm or less and issue mode set to C cut When the above conditions are all met the issue operation in cut issue mode is as follows Head lifted gt Forward feed to the cut position gt Head lowered gt Cut gt Head lifted gt Backfeed to the home position gt O Head lowered Generally the minimum label length which is available in cut mode is 38 0 mm When using a label with a length of less than 38 mm the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap causing a improper print start position In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position However use of this method will leave one or two printed label s between the print head and the cutter Feed or print the label s to remove them a Formula for cut position fine adjustment value Cut position fine adjustment value the number of labels left between the pri
111. n the two screws SM 4 x 10C securing the stepping motor Remove the FL 4 x 6 screw to detach the platen positioning plate Take the platen belt off the platen pulley move the platen fully to the right and remove the platen from the left end Platen Belt Platen Pulley De 3 a Screw FL 4 x 6 Platen Platen Positioning Plate Fig 2 13 Replace and install the platen then place the platen belt around the platen pulley Install the platen positioning plate Press down on the stepping motor with 3 5 Kg 300 g force and secure it so the platen belt and the feed roller belt have no slack are engaged and evenly tense Reassemble the remaining parts in the reverse order of removal 2 8 2 MAJOR UNIT REPLACEMENT EO18 33007 2 8 REPLACING THE ROLLER BELT AND FEED ROLLER 2 8 REPLACING THE ROLLER BELT AND FEED ROLLER Lower the pinch roller lever NO Remove the white screw to detach the ribbon end sensor plate 0 Remove the FL 3 x 5 screw cut the cable band and remove the head up switch Detach the connector of the ribbon end sensor O1 Removal the pinch roller block Cable Band Connector Ribbon End Sensor Plate Head Up Switch Pinch Roller Lever Stud Fig 2 14 NOTE Fit both sides of the studs into the notches when installing the ribbon end sensor plate 6 Remove the four E rings E 5 pinch roller holder bush pinch roller washer and then roller
112. nd kaolin Al O 2SiO 2H O 2 3 For further information please contact your local distributor or your media and ribbon manufacturer 12 GENERAL MAINTENANCE EO1 33017 12 1 CLEANING 12 GENERAL MAINTENANCE Be cafeful when handling the print head as it becomes very hot Care must be taken not to injure yourself with the printer paper cutter Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement To avoid injury be careful not to catch or jam your fingers while opening or closing the cover 12 1 CLEANING 1 Be sure to disconnect the power cord prior to performing any maintenance 2 Do not use any tool that may damage the print head 3 DO NOT POUR WATER directly onto the printer To help retain the high quality and performance of your printer it Should be regularly cleaned The greater the usage of the printer the more frequent the cleaning i e low usage weekly high usage daily Turn the power off Open the top cover and right side cover Turn the head lever to raise the print head Remove the ribbon and media Clean the element of print head with print head cleaner SS YS Clean the platen with an alcohol moistened cloth Print Head Element Print Head Th cw i A As ITP Ce LL 2 me Ss Yee fl an _ I Pla
113. nd top covers 3 Remove the six screws FL 4x6 B 4x6 and B 3x8 to detach the left side cover 4 Remove the B 3x8 screw to remove the bottom plate _ _ Top Cover Screw FL 4x6 Screw B 4x6 Gu oe Right Side Cover Screw B 3x8 lt lt Left Side Cove os Geyy g l Bottom Plate n rg S SC Fig 2 1 NOTE Instructions to open the top and right side covers and to remove the left side cover are omitted from each removal installation procedure provided below E Lubrication CAUTION Lubrication During parts replacement Kinds of oil FLOIL G 488 1 Kg can Parts No 19454906007 Do not spray the inside of the printer with lubricants Unsuitable oil can damage the mechanism All machines are generally delivered in their best condition Efforts shoud be made to keep them that way Lack of oil or the presence of debris or dust may cause an unexpected failure To maintain in optimal operating condition periodically clean the machine and apply the proper kinds of oil to each part in which librication is needed Although the frequency of lubrication varies according to how often the machine is used as a minimum it is necessary to lubricate before any part becomes dry It is also necessary to wipe off excessive oil or it will collect dirt 2 1 2 MAJOR UNIT REPLACEMENT EO18 33007 2 1 REPLACING THE CPU PC BOARD 2 1 REPLACING THE CPU PC BOARD CAUTION Replace only with the same type and rated fuse for conti
114. ndefined command 0 to 15 times pare aed Counts the number of times the power restores while the CPU is 0 to 15 times busy after reset NOTES 1 Item from 2 through 10 are initialized to 0 after RAM clear 2 If the distance is 5 5 m or less it is rounded down and no data is added to the memory at power off 3 If the count is 31 counts or less it is rounded down and no data is added to the memory at power off 4 Ifthe driving time is 27 sec or less it is rounded down and no data is added to the memory at power off 5 When a sent command results in an error the same number as the data capacity of the command is counted by byte 2 Parameters the black mark sensor the feed gap sensor 13 Character PC 851 PC 1252 LATIN9 PC 855 PC 1253 Arabic PC 1250 PC 1254 PC 1251 PC 1257 Font zero 0 No slash used 0 Slash used 14 Control code AUTO Automatic selection ESC LF NUL ESC LF NUL mode Mainframe mode 1B 1C 1D Manual 15 Ribbon type TRANS Transmissive ribbon NON TRANS Non transmissive ribbon 6 5 6 DIAG TEST OPERATION EO18 33007 Revision Date Apr 25 2002 6 2 SELF TEST MODE 16 Status 1 Strip wait status is not sent to the PC 2 Strip wait status is sent to the PC 17 Baud rate 2400 bps 4800 bps 9600 bps 19200 bps 38400 bps 18 Data length 7 7 bits 8 8bits 19 Stop bit 1 1 bit 2 2bits 20 Parity NONE None ODD ODD EVEN EVE
115. ng the PAUSE key and the display shows lt 3 gt TEST PRINT Printing is not automatically resumed after the error is cleared 8 When the space area is 20mm at the print speed of 3 sec and 8 sec the printer automatically enters ribbon saving print mode only when the ribbon saving module is set to ON at the thermal transfer print A 6 57 6 DIAG TEST OPERATION 6 DIAG TEST OPERATION 2 EO18 33007 6 DIAG TEST OPERATION EO18 33007 6 4 TEST PRINT MODE 6 4 2 Process Test Print In the process test print the test print is automatically performed under the following conditions Parameter setting and print tone fine adjustment value is ignored e OPERATION One label feed 3 dot slant line print bar code print character print e ISSUE COUNT 5 labels each e PRINT SPEED 8 inches sec e SENSOR Transmissive sensor feed gap sensor or reflective sensor black mark sensor e RIBBON Transmissive ribbon e TYPE Batch without cut e LABEL LENGTH 76mm e PRINT TONE FINE ADJUSTMENT VALUE 0 Operating procedure for the test mode is provided below Turn on the power while holding down the FEED key and PAUSE key LLa DLA GNOSTIC io NGL Press the FEED key twice From Oon the next page Co ese PREET ae Press the PAUSE key PaRiTiNiTs CONDIT LON Press the RESTART key To of the preceding page Press the RESTART key After feeding one label slant line
116. nt head and the cutter x span of label 32 8 mm label length x span of label Omit the decimals of the value obtained by dividing 32 8 mm by the label length for one unit example Span of label 30 0 mm Label length 24 0 mm 32 8 mm 30 0 mm x 30 0 mm 1 x 30 0 mm 30 0 mm b Example Print Head Position Cut Position Idling 328mm 2 Printing the first label A is completed i ir 3 Label A is fed to the cut position and the front gap is cut 4 Label B is fed in the reverse direction to the print start position 5 Printing the second label B is completed 6 Label B is fed to the cut position and the front gap is cut 7 Label C is fed in the reverse direction to the print start position To take away label B label C is fed 9 Label B is fed to the cut position and the front gap is cut Label D is fed in the reverse direction to the print start position Fig 6 10 Print Satrt Position 6 21 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE E Strip Position Fine Adjustment Example Label __ __ Print Head 0 0 mm Platen Fig 6 11 Backing Paper Strip Shaft 30 MM ty __ Print Head 3 0 mm 7 MAGN Fig 6 12 Backing Paper Strip Shaft 3 0 mm ee Print Head 3 0 mm Platen Fig 6 13 Backing Paper Strip Shaft NOTE The print stop position when printing the label in strip mode varies according to label length for t
117. nt is properly grounded Extension cables should also be grounded Fire or electric shock could occur on EQ1 33017 MWhen unplugging the power cords be sure to hold and pull on the plug portion Pulling on the cord portion may cut or expose the internal wires and cause fire or electric shock E Do not remove covers repair or modify the machine by yourself You may be injured by high voltage very hot parts or sharp edges inside the machine A cautio improperly grounded equipment This indicates that there is the risk of personal Injury or damage to objects if the machines are improperly handled contrary to this indication Precautions The following precautions will help to ensure that this machine will continue to function correctly Try to avoid locations that have the following adverse conditions Temperatures out of the specification Direct sunlight High humidity Shared power source Excessive vibration Dust Gas The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent solution NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight high tem peratures high humidity dust or gas Ensure the printer is operated on a level surface Any data stored in the memory of the printer could be lost during a printer fault
118. nter and the host Dots missing in the Dirty print head Clean the print head print Call your Authorized Service representative if necessary Unclear or blurred Dirty print head Clean the print head printing Bad or faulty ribbon Replace ribbon Poor media quality Change media type Power does not come Plug power cord into an AC socket on Check the circuit breakers or fuses Plug another appliance into the AC socket to check if there is power supplied Call your Authorized Service representative if necessary You see a raised nap 1 Clean the cutter blades where the media has 2 The blades are worn been cut Call your Authorized Service representative TEC PRINTED IN JAPAN TOSHIBA TEC CORPORATION EO1 33017 TEC Thermal Printer B 880 SERIES Product Description Document No EOQ10 33008 Original Apr 2000 Revised PRINTED IN JAPAN TOSHIBA TEC CORPORATION EO10 33008 TABLE OF CONTENTS Page te OUTLINE OFTHE SYSTEM sates satiate daddcu dia wisccninantieebehtaaa a 1 1 ii FEATURES OF THE B 660 SERIES orenian 1 1 1 2 DESCRIPTION MODEL NUMBER cirian 1 1 1 3 OVERVIEW AND DIMENSIONS APPROXIMATE ccccceeecseeeeeeeeeee 1 2 14 BASIC SPECIFICATIONS peria e e aay exited Ramada 1 3 1S ELECTRONICS SPEGIFICATION regende ceaccensveens 1 5 2 SUPREY SPECIFICATION S ninne E hoes weeds 2 1 CM MEDIA a icstcerens cehitad sud a a a a a 2 1 CD TAD ON agerer A
119. nued protection against risk of fire 1 Disconnect the 3 harnesses from CN2 CN5 and CN7 on the CPU PC Board CN2 CN5 CN7 CPU PC Board Fig 2 2 2 Remove the 3 screws SM 3x5 and SM 3x6 to detach the CPU PC board SM 3x6 Screw SM 3x5 Screw CPU PC Board Fig 2 3 3 Replace the CPU PC board and reassemble in the reverse order of removal CAUTION Be careful when replacing the CPU PC board since a non resettable counter IC 15 is installed on this board Refer to section 6 2 1 Maintenance Counter Printing If this counter should be reset replace IC 15 2 2 2 MAJOR UNIT REPLACEMENT EO18 33007 2 2 REPLACING THE PS UNIT 2 2 REPLACING THE PS UNIT CAUTION Replace only with the same type and rated of fuse for continued protection against risk of fire 1 Disconnect the PS cable from CN2 on the I O PC board 2 Remove the two screws FL 4 x 6 to detach the PS unit Pushing the AC power inlet from behind will ease the removal of the PS unit 3 Disconnect the PS cable from the PS unit PS Cable Screw FL 4x6 CN2 u I O PC Board I O PC Board poe Screw FL 4x6 PS Unit Fig 2 4 4 Replace the PS unit and reassemble in the reverse order of removal Insert the PS cable into the notch A 2 3 2 MAJOR UNIT REPLACEMENT EO18 33007 2 3 REPLACING THE STEPPING MOTOR 2 3 REPLACING THE STEPPING MOTOR 1 Remove the 4 screws FL 4x6 to detach the front plate Feed R
120. o print writable characters and logos at designated coordinates using a graphic command Since the B 880 accommodates several interfaces such as the RS 232C Centronics External I O and PCMCIA interface board it is very versatile A 16 bit CPU and a Gate Arrey equipped with several peripheral LSIs realizes high system performance With the element positioned at the edge of the print head print quality is improved because the media passes straight through No adjustment of media thickness or printing pressure is necessary A high dot density of 12 dots mm produces a clear print and the heat history control system optimizes applied pulse signal to the head This printer accommodates a max format size of 222 0 mm wide by 1366 0 mm long and a max print soeed of 203 2 mm sec High throughput can be obtained with on the fly formatting Since the media is loaded from outside of the printer the body is smaller lighter easier to carry need less space and costs less to operate The metal cover and damper provide a heavy duty enclosure The B 880 has also adopted the automatic switching universal power supply which automatically adjusts to the voltage of the operating environment A high speed ribbon saving function which economizes ribbon usage is available 10 Optional devices such as a cutter module Strip module and PCMCIA interface board are available NOTE Every size is written in millimeter mm in this manual To obtain the size in in
121. odel 6 5 A or less QP model 11 A or less 1 5 ELECTRONICS SPECIFICATIONS We WGP a HD6417708SF60 2 Memory a Program 4MB Flash ROM 2 Backup EE PROM 128 Bytes 3 Image buffer Work 16 MB EDO DRAM 3 Interface 4 RS 232C interface 1 Communication mode Full duplex 2 Transmission speed 2400 4800 9600 19200 38400 BPS selectable 3 Synchronization start stop synchronization 4 Transmission parameter E Parity None EVEN ODD E Start bit 1 bit E Stop bit 1 bit or 2 bit E Word length 7 bit or 8 bit 5 Error detection E Parity check VRC Vartical parity check E Framing error This error occurs when no stop bit is found in the frame specified startig with the start bit E Overrun error This error occurs when subsequent data is input before the data input to the UART from the host is read by the printer 6 Data entry code ASCII 8 bit code for European characters 8 bit code for graphic 7 Receiving buffer 10KB 8 Protcol E XON XOFF DC1 DC3 protocol e When initialized after power on this printer becomes ready to receive data and sends an XON code 11H Trasmission or non transmission of XON code is selectable by means of the DIP switch e The printer sends an XOFF code 13H when the blank positions in the receive buffer becomes 800 Bytes or less e The printer sends an XON code 11H when the blank positions in the receive buffer are 2KB or more e When there are no blank positions in the receive b
122. oller Belt Platen Belt ae oe ees Front Plate o m V E0 Screw FL 4x6 Screw FL 4x6 OP Fig 2 5 2 Disconnect the cable from CN14 on the I O PC board 3 Remove the two screws SM 4x8 take the two belts off the pinion gear and remove the stepping motor Stepping Motor I O PC Board Screw SM 4x8 Fig 2 6 4 When replacing the stepping motor place the platen belt around the pinion gear first then the feed roller belt so that the partition is positioned between the two belts Press down on the stepping motor with 3 5 Kg 300 g force and secure it so the platen belt and feed roller belt have no slack are engaged and evenly tense 5 Reassemble in the reverse order of removal 2 4 2 MAJOR UNIT REPLACEMENT EO18 33007 2 4 REPLACING THE RIBBON MORTOR 2 4 REPLACING THE RIBBON MOTORS CAUTION NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment 1 Detach the connector and remove the two SM 3x5B screws to detach the ribbon motors Connector FLOIL G 488 FLOIL G 488 Attaching Plate Ribbon Motor AP Screw SM 3x5B Dowels Riboon Motor Screw SM 3x5B Connector Attaching Plate Black Fig 2 7 2 Replace the ribbon motors then align the dowels to attach the ribbon motors Reassemble in the reverse order of removal 2 5 REPLACING THE SOLENOID NOTE This procedure can be done without removing the lef
123. ount 1000 500 Print count 500 100 Print count 100 Press the FEED key 50 Print count 50 and RESTART key 10 Print count 10 05 Print count5 at the same time 3 Print count 3 Print count 1 To of the preceding page 8 inch sec Press the FEED key 2 Oe and RESTART key 3 inch sec at the same time To of the preceding page STE N S O R ITIRNAINISIMITISISITIVIE Select the sensor type from those at the right by pressing the FEED key or RESTART key See NOTE 2 and 4 Press the PAUSE key See NOTE 3 set the ribbon type NONE e REFLECTIVE Press the FEED key and RESTART key at the same time consecutive form black mark sensor e TRANSMISSIVE feed gap sensor To of the preceding page R TiBIBIOIN INTO RITIBIBIOIN Select the ribbon type from those at the right by pressing the FEED key or RESTART key See NOTE 2 5 and 9 Press the PAUSE key See NOTE 3 To be continued on of the next page 6 55 e TRANSMISSIVE Transmissive ribbon Thermal transfer e NO TRANS Non transmissive ribbon Thermal transfer e NO RIBBON No ribbon Thermal direct Press the FEED key and RESTART key at the same time To of the preceding page 6 DIAG TEST OPERATION EO18 33007 6 4 TEST PRINT MODE From of the preceding page Set the issue mode type T Y P E E S nto
124. pass will be displayed as a default afterward C NX series Download Program setting E CAProgram Filesi TOSHIBA TECIBNADL faa Ch select cancel 4Program Files TOSHIBA TEC ea BNL Fig 8 13 Setting the default device 1 Highlight desired device 2 Toendthe default device setting click onthe OK button The selected device will be displayed as a default afterward B NX series Download Program setting E3 default CAProgram Filesi TOSHIBA TECIBNADL default device search LPT LFT1 COM COM Fig 8 14 Communication parameters for COM1 and COMZ2 are fixed as follows Baud Rate 9600 bps Parity None Stop Bit 1 bit 2 Adevice selection is possible on the main screen display of Fig 8 11 however that setting will be cleared when the screen is terminated NOTES 1 8 8 PROGRAM DOWN LOAD EO18 33007 Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD 8 Execution of Download to Printer 1 Highlight the file to be downloaded and click on the RUN button a Pa Creag he et ol aah wer Ti Se Fig 8 15 2 The following screen will appear PE HS warta Fite aa liha B NX series Download Program Ores Dretine sf iles dranyai tre VJA One WAR SD M PEE Fig 8 16 3 Click on the Yes button to begin the download At this time the LCD on the B 880 printer changes from DOWN LOAD MODE to NOW LOADING B NX senes Download
125. per value Print Speed Thermal Transfer Thermal Direct 10 step 10 step 6 26 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 6 Character Code Selection Turn on the power while holding down the FEED key and PAUSE key C1 DMG SiC N A Press the FEED key PC 8 e PC 857 MS DOS Turkish PC 852 MS DOS Latin 2 Li PC 850 MS DOS Latin 1 e Arabic e LATIN e PC 1257 Windows Baltic Rim FONT iCiOiDiE tot a a tPiCy 181510 lt PC 1254 Windows Trukish e PC 1253 Windoes Greek C121 PiAiRiAiMiE TER SET ii v Press the PAUSE key 7 times e PC 1252 Windows Latin 1 e PC 1251 Windows Cyrillic e PC 1250 Windows Latin 2 e PC 855 MS DOS Cyrillic e PC 851 MS DOS Greek 1 Select either chracter code with the FEED key or RESTART Key See NOTE1 Press the FEED key Press the PAUSE key and RESTART key at the same time Continued on Section 6 3 7 Font zero selection NOTES 1 Holding the FEED key or RESTART key down for more than 0 5 seconds enables a fast forward 2 A changed font code is stored in memory by pressing the PAUSE key 6 27 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE 6 3 7 Font Zero Selection Turn on the power while holding down the FEED key and PAUSE key 1 gt D iT ATGINTO S TTC tye Press the FEED key lt 2 gt P A R A M E T E R S E T Press the P
126. r local Authorized Service representative with regard to any queries you may have in this manual Copyright 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito Ohito cho Tagata gun Shizuoka ken JAPAN 1 UNPACKING EO18 33007 1 1 PROCEDURE 1 UNPACKING 1 1 PROCEDURE 1 Open the carton 2 Unpack the accesories from the carton 3 Unpack the side pads L R and the printer from the carton 4 Place the printer on a level surface Owner s Manual l l Holder Shaft P Left Right Side Holders SEEE e 2 Procedure Al ___ Holder Base 4 Media Holder Thumbscrew M 4x6 on Power Cord L le Print Head Cleaner Side Pad R Thermal printer Carton Fig 1 1 1 2 CHECKS 1 Check for damage or scratches on the machine 2 Confirm that none of the accessories are missing NOTE Keep the carton and side pads for later transport 4 2 MAJOR UNIT REPLACEMENT EO18 33007 2 MAJOR UNIT REPLACEMENT 2 MAJOR UNIT REPLACEMENT WARNING Disconnect power cord before replacing important parts CAUTION NEVER separate the ribbon motors from the attaching plate bracket because doing so will change their adjustment See Fig 2 7 NEVER remove the two screws painted red on the side of the print block See Fig 2 10 NEVER remove screws unless directed to do so in this manual Removing screws may change pre set adjustments Turn the power off 2 Open the right side a
127. re cleaning the cutter unit 2 The cutters are sharp and care should be taken not to injure yourself when cleaning Loosen two screws and remove the cutter cover Remove the white screw and media guide Remove the jammed paper and trash gt i Clean the cutter with dry cloth White Screw Q Media Guide Fixed Cutter Cutter Cover Fig 12 7 5 Assembling is reverse order of removal m Cleaning the strip unit WARNING Be sure to turn the power off before cleaning the strip unit 1 Lower the backing paper release bar to remove the jammed media 2 Clean the strip roller and backing paper holder with ethyl alcohol Se Strip Roller e n oC Backing Paper Holder SS S 6 QO Backing Paper Release Bar Fig 12 8 12 5 12 GENERAL MAINTENANCE 12 5 THRESHOLD SETTING For the printer to maintain a constant print position it uses the transmissive sensor to detect the gap between labels by measuring the amount of light passing through the media When the media is pre printed the darker or more dense inks can interfere with this process causing paper jam errors To get around this problem a minimum threshold can be set for the sensor in the following way E Threshold setting procedure Turn the power ON LPi NGE moa ttt tt a OLN TRANSMISSIVE rrota ON aLa DN E pvt a lt Command ON LLN Es i i NOTES OHA GDH O E0O1 33017 12 5 THRESHOLD SETTING 1 The prin
128. ress and fit the solenoid unit sungly to the link Secure the solenoid unit with the screws 8 Reassemble in the reverse order of removal Fig 2 10 2 6 2 MAJOR UNIT REPLACEMENT EO18 33007 2 6 REPLACING THE PRINT HEAD 2 6 REPLACING THE PRINT HEAD CAUTION 1 NEVER touch the element when handling the print head 2 NEVER touch the connector pins to avoid damage to the print head by static electricity 3 NEVER remove the two screwws painted red on the side of the print block NOTE This procedure can be done without removing the left side cover 1 Remove the two B 4x4 screws to detach the head cover plate 2 Pull right to remove the front shaft gy Screw B 4 x 4 Head Cover Plate Tee ay T Coe z Ra Se SS Front Shaft Se Fig 2 11 3 Turn the head lever counterclockwise to lift the print head 4 Remove the head fixing screw and pull out the print head 5 Disconnect the two cables and remove the print head se Connector r Print Head gt z Head Fixing Screw Head Lever Connecter Fig 2 12 NOTE Never remove the bracket 6 Replace the print head and reassemble in the reverse order of removal 7 Refer to page 6 69 and clear the maintenance counter 8 Refer to page 6 54 and perform a test print 2 2 MAJOR UNIT REPLACEMENT EO18 33007 2 7 REPLACING THE PLATEN 2 REPLACING THE PLATEN QO N D Remove the front plate Refer to Fig 2 5 Loose
129. rice font 3 types B 882 only 0 90 180 270 Serial interface RS 232C Parallel interface Centronics Expansion I O interface Flash memory card interface B 872 only PCMCIA interface B 882 only Data Matrix is a trademark of International Data Matrix Inc PDF417 is a trademark of Symbol Technologies Inc 2 1 2 SPECIFICATIONS EO1 33017 2 2 OPTION E Auto Ribbon Saving Mode Auto ribbon saving function is activated when it is selected by DIP switch Refer to page 4 1 and none print area extends for more than 20 mm NOTES 1 Toactivate ribbon saving function at a speed of 8 sec the no print area should extend more than 25 mm 2 Depending on the relationship between the outer diameter of rewound ribbon and print speed ribbon usage may vary as follows Print speed Ribbon loss 3 sec Approx 5 mm 4 sec Approx 10 mm 8 sec Approx 23 mm 3 For the B 882 contact your authorised TOSHIBA TEC representative to change the Operation Panel setting 2 2 OPTION Cutter module B 4208 QM A stop and cut swing cutter See NOTE 1 Strip module B 4908 H QM This module strips the label from the back See NOTE 1 ing paper with the take up block and strip block D RAM PC Board FMBC0067801 A 2MB RAM upgrade which enhances the See NOTE 2 B 872 only image handling capability of the printer Flash memory card A flash memory card 1MB and 4MB for See NOTE 3 B 872 only storing logos writable ch
130. rom the backing paper with the take up block and strip block When the rewinder guide Strip module B 4908 H QM plate is attached the tag paper and label with backing paper are wound To purchase the strip module please contact your distributor or TOSHIBA TEC H Q can assist in finding one for you This board enables the following PCMCIA cards to be used PCMCIA LAN card 3 COM EtherLink lll recommended interface board ATA card Conforming to PC card ATA standard Flash memory card 4MB card 3 1 CUTTER MODULE B 4208 QM This compact cutter module uses a built in swing cutter The specification is provided below 4 Cutting method Swing cut 2 Cut mode ceeeeees Stop cut 3 Minimum cut length Tag paper 25 4 mm Label 38 mm 4 Home position switch Micro switch Pinch 32 8 mm Print Head Roller _ tter Platen Fead Nan C a C Roller Fig 3 1 3 1 3 OPTIONAL KIT EO10 33008 3 2 STRIP MODULE B 4908 H QM 3 2 STRIP MODULE B 4908 H QM This strip module strips labels from the backing paper one by one using an exclusive DC motor which turns the strip roller to feed the backing paper No backing paper take up is provided Q Print speed Max 4 ips 2 Available minimum label length 25 4 mm 3 Available minimum label width 98 6 mm 3 3 PCMCIA INTERFACE BOARD B 8700 PC QM The PCMCIA Interface board allows use of the following ATA card LAN card
131. s Optional interface Universal automatic switching 85 138 V 50 60 Hz 187 276 V 50 60 Hz Be sure to use a power cord which meets the standard 3 5 A 260 W maximum standby 360 mA 20 W maximum 5C 40C 25 85 RH no condensation Thermal print head 12 dots per mm 305 dots per inch Thermal direct or Thermal transfer 76 2 mm sec 3 inch sec 101 6 mm sec 4 inch sec 203 2 mm sec 8 inch sec When the media width is 160 mm or less 213 3 mm 8 40 inches Batch Continuous Strip On demand and Cut modes Both cut and strip modes are available only when their respective modules are fitted 20 characters x 1 line 437 mm width x 282 mm depth x 395 mm height B 872 25 kg without media and ribbon B 882 26 kg without media and ribbon JAN8 JAN13 EAN8 EAN8 2 digits EAN8 5 digits EAN13 EAN13 2digits EAN13 5 digits UPC E UPC E 2 digits UPC E 5 digits UPC A UPC A 2 digits UPC A 5 digits MSI ITF NW 7 CODE39 CODE93 CODE128 EAN128 Industrial 2 to 5 Customer Bar Code POSTNET KIX CODE RM4SCC ROYAL MAIL 4STATE CUSTOMER CODE Data Matrix PDF417 QR Code Maxi Code Micro PDF417 CP Code B 872 only Times Roman 6 sizes Helvetica 6 sizes Presentation 1 size Letter Gothic 1 size Prestige Elite 2 sizes Courier 2 sizes OCR 2 types Writable characters 40 types 2 byte character is available B 882 only Outline font B 872 1 type B 882 4 types P
132. s 3 dots are printed on 5 labels AUTO PR LNT GREF LEC T Press the PAUSE key Press the FEED key a and RESTART key Bar codes are printed on 5 labels at the same time To of the To be continued on preceding page of the next page 6 60 6 DIAG TEST OPERATION EO18 33007 6 4 TEST PRINT MODE From of the next page AUTO PeR INT CGR EFi LECT Press the PAUSE key Characters are printed on 5 labels Coes PRN TE Press the PAUSE key From of the preceding page AUTO PR INi Ti GTi RAN Sii Press the PAUSE key Press the FEED key i and RESTART key at the same time After feeding one label slant lines 3 dots are printed on 5 labels To of the preceding page PaRa LNT GT RAN Sioi Press the PAUSE key l Bar code are printed on 5 labels AUTO PaRINi Ti CGT RAN Sii Press the PAUSE key Press the FEED key and RESTART key at 1 h l Characters are printed on 5 labels the same i iA ei R neer a a ai To of the Lior iT Eao PaRi I INi T I l I l preceding page 6 DIAG TEST OPERATION EO18 33007 6 5 SENSOR SETTING MODE 6 5 SENSOR SETTING MODE Thermistor check and black mark feed gap sensor settings are provided in the sensor setting mode The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode 6 5 1 Thermistor Check Read only Thermistor check should be
133. s performed when terminating this mode the printer cancels the remaining media and returns to on line mode This reset will not clear the changed parameter settings 6 2 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 6 2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print 6 2 1 Maintenance Counter Printing The data from 1 to 53 on a sample print is printed This data is the printer status and the value set in the parameter setting mode Turn on the power while holding down the FEED key and PAUSE key n 1 gt DIAGNOSTIC i Vali OLA Press the n key Press the PAUSE key Continued on Section 6 2 2 Automatic Diagnostics Printing RiTiBiBiOiNs a TRAN SM I S S ILVE Select the ribbon type from those NORIBBON No ribbon Thermal direct at the right by pressing the e TRANSMISSIVE FEED key or RESTART key Transmissive ribbon Thermal transfer 4 NO TRANS Press the PAUSE key Non transmissive ribbon Thermal transfer MAL Ni TENA NiCaE COUN TE Ri Press the PAUSE key CIHIE CiKiDiNiG s amp s tPiRiliNilsLeNiG The printer is checking or printing the status The result of the self test is printed After printing the initial display will be shown NOTES 1 If the maintenance counter printing results in an error the printer will display the error message and stop printing The error status can be cleared by the PAUSE key however
134. sconnect the harness from CN1 on the EXP I O PC board EXP I O PC Board CN1 SM 3x6 Screw Fig 2 22 3 Replace the EXP I O PC board with a new one then reassemble in the reverse order of removal 2 12 REPLACING THE CENTRO PC BOARD 1 Refer to Section 2 11 to detach the EXP I O PC board 2 Remove the two SM 3x6C screws to detach the CENTRO PC board from the rear cover 3 Disconnect the harness from CN1 on the CENTRO PC board CENTRO PC Board SM 3x6C Screw bi CN1 Harness Fig 2 23 4 Replace the CENTRO PC board with a new one then reassemble in the reverse order of removal 2 MAJOR UNIT REPLACEMENT EO18 33007 2 13 PERIODICAL PART REPLACEMENT 2 13 PERIODIC PARTS REPLACEMENT Standard Interval of Replacement Ribbon Motor FMBB0030501 FMBB0030502 2 Solenoid FMBB0032104 1 000 000 times S a em Since the above intervals are the standard values for a fully maintained machine they are not guaranteed The values vary depending on the operating environment dust or debris or use of proper media and ribbon 2 15 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18 33007 3 1 CUTTER MODULE B 4208 QM 3 INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING Make sure to unplug the power cord before installing any optional equipment 3 1 CUTTER MODULE B 4208 QM NOTE This module cannot be used together with the B 4908 H QM strip module Remove the strip module if it has been attach
135. se the cabinet or other parts to deteriorate or cause the paint to peel i EQ1 33017 TABLE OF CONTENTS Page 1 INTRODUC HON acces neeea greece sien EEEE 1 1 tal APPLICABLE MODEL sstcmsersermeenvernteteerstesnarsre eee 1 1 E2 A GSO tasers vt nestosaraneenacent IS 1 1 2 OPECIFICATIONS aores cece dente eet etenenteeendeanceniceamesanansnesa caaneecuapeneseseawecnewedt 2 1 Zl PRINTER oee E E 2 1 2e cae ee en A E E EE EAEE 2 2 RS MEDIA arctic re E EE 2 3 24 RIBBON sia cateeneatenteeerssseancaan ania eared EEEN N ONAE EERE 2 3 or OVERVIEW cornwerd 3 1 3 1 FRONT REAR VIEW cccccccceeceeeeeeeeeeeeeseeeeeseeeeeeeeeaueeeeeneeeaaes 3 1 3 2 OPERATION PANEL 0 ccccecccecceeeceeeeeeseeeeeeeeeeeeeeeeeeaeeeeeeneeeaees 3 1 4 DIP SWITCH FUNC TIONS saictastsaccnisenduscceticesuadatsnceencsnteceeensausssaensencecsees 4 1 5 SET UP PROCEDURE orc cearedeeeaceneneteeeatetucabdesccosawuaweenetuussncdasseuennessendeaus 5 1 5 1 REQUIREMENTS FOR OPERATION visusnsssmintvensaiatnananmbnbnoiidosteess 5 1 52 SEITING UP THE PRINTER oierserrrnicnis sea aa vatopennanins oasnacasmecinonnetnans 5 1 6 INSTALLATION PROCEDURE cccccccssseeeseeeseeseeeseenseeseenseeaeeeaes 6 1 6 1 CONNECTING THE POWER CORD AND CABLEG 6 1 6 2 HOLDER STAND INSTALLATION ec ceeeecee eee eeeeeeees 6 2 7 LOADING THE RIBBON ccc cccceecceeeeneeeeeeeeeenseenseeseenseeaseeneenseeneeoaes 7 1 8 LOADING THE MEDIA
136. side the symbol The symbol on the left indicates a general caution This symbol indicates prohibited actions prohibited items Specific prohibited contents are drawn inside or near the symbol The symbol on the left indicates no disassembling This symbol indicates actions which must be performed Specific instructions are drawn inside or near the symbol The symbol on the left indicates disconnect the power cord plug from the outlet J N WARNIN Any other than the specified AC voltage is prohibited E Do not use voltages other than the voltage AC specified on the rating plate as this may cause fire or electric shock S Prohibited E f the machines share the same outlet with any other electrical appliances which consume large amounts of power the voltage will aft t 7 i 2 fluctuate widely each time these appliances operate Be sure to Disconnect the plug provide an exclusive outlet for the machine as this may cause the machines to malfunction E Do not insert or drop metal flammable or other foreign objects into the machines through the ventilation slits as this may cause fire or electric Disconnect the plug E f the machines are dropped or their cabinets damaged first turn off the power switches and disconnect the power cord plugs from the outlet and then contact your authorized TOSHIBA TEC representative for assistance Continued use of the machine in that condition may
137. sion Date May 11 2001 8 3 FIRMWARE DOWNLOAD 6 Select the drive directory file name extension and applicable PC port for the firmware to be installed The following shows that C Program Files TOSHIBA TEC BNXDL N400310A ROM will be downloaded by using LPT1 port rar Hara Pa Sattirg Help B NX series Download Program CebikecmasFiet Teese Port selection Drive selection el r Progr desl Hee TEC BRL 0 es el COM1 Directory selection ac device FT Fie information COM2 Paiga Fie Cravaeg Ho PT1 address oo e Pokerin Bai k i File name selection MEimkih WII MAA 1 Aw Extension selection Pi drarirsi ries ROM sl RUN Eno Fig 8 11 7 Through the following procedure you can set the default device and pass 1 Click on Setting menu on the upper left of the initial screen of the Program Loader 2 After clicking on the Open setting Menu in the previous screen the B NX series Download Program setting display screen will appear P NX series Download Program setting Es default C Program Files TOSHIBA TEC BNXDL default device search LPT Fig 8 12 8 6 8 PROGRAM DOWN LOAD 7 EO18 33007 Revision Date May 11 2001 8 3 FIRMWARE DOWNLOAD Setting the default pass Click on the search button 2 Highlight the desired directory Click on the select button To end the default pass setting click on the OK button The selected
138. st harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense for USA only Changes or modifications not expressly approved by manufacturer for compliance could void the user s authority to operate the equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le materiel brouilleur de Canada for CANADA only This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION Do not touch moving parts To reduce the risk that fingers jewelry clothing etc be drawn into the moving parts push the switch in the OFF position to stop movement this product meets the ENERGY STAR guidelines for energy efficiency As an ENERGY STAR Partner TOSHIBA TEC has determined that nary Outline of the International ENERGY STAR Office Equipment Program The International ENERGY S
139. t 50 0 mm to 50 0 mm T KEY cu position fine adjustment 50 0 mm to 50 0 mm a KEY E feed length fine adjustment 9 5 mm to 9 5 mm KEY Sn tone fine adjustment 10 step to 10 step Thermal transfer PC KEY Print tone fine adjustment 10 step to 10 step Thermal direct PC KEY Ribbon take up motor driving voltage 15 step to 0 step fine adjustment PC KEY Ribbon feed motor driving voltage 15 step to 10 step fine adjustment PC KEY X axis fine adjustment 99 5 mm to 99 5 mm 6 7 6 DIAG TEST OPERATION EO18 33007 6 2 SELF TEST MODE 6 2 2 Automatic Diagnostic Printing The data from 4 to do on a sample print is printed Turn on the power while holding down the FEED key and PAUSE key Crli gt DL AGNOSTIC a Wilt OGA Press the PAUSE key R T B B O N T R A N S M I S S I V E Select the ribbon type from those NO RIBBON No ribbon Thermal direct at_the right by pressing the e TRANSMISSIVE FEED key or RESTART key Transmissive ribbon Thermal transfer NO TRANS Press the PAUSE key Non transmissive ribbon Thermal transfer AUTOMAT TiC sDil AiGiN iO iS iT il iC Press the PAUSE key C H E C K I N G amp P R T N T LIN G The printer is checking or printing the status The result of the self test is printed After printing the initial display will be shown NOTES 1 If the automatic diagnosis printing results in an error
140. t side cover 1 Remove the two SM 4x8B screws detach the connectors and remove the solenoid unit R 2 Remove the two SM 4x8B screws disconnect the cables from CN1 CN2 and CN3 on the RSV2 PC board and detach the solenoid unit L CN1 Solenoid L Solenoid Screw SM 4x8B rA Solenoid Unit R D l s TFR e A t M by A wis mes Solenoid Unit L ELC Connecter CN2 Solenoid R RSV2 PC Board 2 Solenoid Attaching Plate RSS Fig 2 8 2 5 2 MAJOR UNIT REPLACEMENT EO18 33007 2 5 REPLACING THE SOLENOID 3 Remove the two SM 3 x 6B screws each from the solenoid units L and R to detach the solenoid 4 Replace the solenoid and attach it to the solenoid attaching plate Be careful of the differences in length of the solenoid cables when installing the solenoid 5 Assemble the solenoid unit so that the head up link engages the spring pin Spring Pin Solenoid Head Up Link Fig 2 9 NOTE Make sure to remove any dust that appears during removal or installation because it may affect the print quality CAUTION Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate 6 Insert piled 10 pieces of tag paper of 8 inches 203 2 mm in width 0 16 mm in thickness I BEST S is recommended between the print head and the platen Then turn the head lever to the LOCK position 7 Press and hold the link against the solenoid and then p
141. ten Print Head Cleaner 24089500013 Element Fig 12 1 1241 12 GENERAL MAINTENANCE EO1 33017 12 1 CLEANING 7 Turn the pinch roller lever to the right 8 Remove the white screw and detach the ribbon end sensor plate White Screw Stud Ribbon End Sensor Plate Pinch Roller Lever Fig 12 2 NOTE When installing the ribbon end sensor plate be sure to fit both studs in the notches of the ribbon end sensor plate 9 Remove the pinch roller block then clean the roller belt and feed roller with cloth moistened by alcohol Roller Belt Pinch Roller Block Feed Roller Fig 12 3 10 Reassemble the pinch roller block in the reverse order of removal 12 2 12 GENERAL MAINTENANCE EO1 33017 12 2 UNDER THE MEDIA GUIDES 12 2 UNDER THE MEDIA GUIDES 1 Remove the Media Guides Screw Media Guide Fig 12 4 2 Remove the jammed Media 3 Clean dust and glue on the Media Guides with a soft cloth moistened with alcohol 4 Remount the Media guides using the screws NOTE Be careful NOT TO LOSE the screw 12 3 COVERS AND PANELS The covers should be cleaned by wiping with adry cloth or acloth slightly dampened with a mild detergent solution NOTE Clean printer cover with an electrostatic free cleaner for automated office equipment 1 DO NOT POUR WATER directly onto the printer 2 DO NOT APPLY cleaner or detergent directly onto any cover or panel 3 NEVER USE THINNER OR OT
142. ter is in stand by 2 Load a media roll in the usual way 3 Press the PAUSE key 4 The printer enters the pause mode 5 Press and hold the PAUSE key for at least 3 seconds in the pause state 6 The sensor type is displayed 7 Press the FEED key 8 The reflective sensor black mark sensor is selected 9 Press the FEED key again 10 Thetransmissive sensor feed gap sensor is selected 11 Press and hold the PAUSE key 12 The media is advanced until the PAUSE key is released 13 Release the PAUSE key when more than 1 5 labels tags are advanced Threshold setting is completed by this operation 14 Press the RESTART key 15 The printer is in stand by 16 Send an issue command from the PC to the printer If the PAUSE key is released within 3 seconds whilst in pause state paper will not feed Failure to feed more than 1 5 to 2 labels may result in an incorrect threshold setting While the print head is raised the PAUSE key does not work Error such as paper end and cutter error are not detected during paper feed Selecting the transmissive sensor for pre printed labels within software commands allows the printer to detect the proper print start position correctly even when using pre printed labels If the printer continues to print out of position after setting the threshold adjust the feed gap sensor in the system mode Reset the threshold again Make sure that
143. ter will change from NOW LOADING to ON LINE The printer will reboot automatically NOTE When the program install rate indicator on the PC returns to 0 after it reached 100 and when the printer is in the ONLINE Mode the downloading terminates successfully After successful termination of the downloading perform the following e Turn the printer power ON while pressing and holding the FEED and PAUSE keys to enter the System Mode e Confirm that the correct version of the software is displayed on the LCD e Perform a self diagnostic printing and confirm that the correct version of the software has been downloaded 7 Click on the END button to finish the download NOTES 1 Only download command is available on downloading 2 Inthe DOWNLOAD MODE the firmware may not be downloaded from some kinds of PC In this case use the DOWNLOAD MODE2 Centronics Interface ACK BUSY timing is different between DOWNLOAD MODE and DOWNLOAD MODE2 8 10 TEC PRINTED IN JAPAN TOSHIBA TEC CORPORATION EO18 33007 TEC TOSHIBA TEG CORPORATION
144. to 99 dots E Data Matrix cc eccccccceeeeeeeeseeeeeeeeeseeeeaeeees The width of one cell can be changed in a range of 1 to 99 dots 1 3 1 OUTLINE OF THE SYSTEM EO10 33008 1 4 BASIC SPECIFICATIONS 9 Type of characters 4 Times Roman medium 12 15 point Prestige Elite bold 15 point 2 Times Roman bold 15 18 21 point 4D Courier medium 15 point 3 Times Roman Italic 18 point d2 Courier bold 18 point 4 Helvetica medium 9 15 18 point 43 OCR A B 12 point 5 Helvetica bold 18 21 point Outline font 4 types 6 Helvetica Italic 18 point 5 Writable characters 7 Presentation bold 27 point 40 types 2 byte character is available Letter Gothic medium 14 3 point Price font 3 types 9 Prestige Elite medium 10 5 point 7 Optional True Type fonts 40 types 10 Character code a PC 850 2 PC 8 3 PC 852 4 PC 857 PC 851 PC 855 7 PC 1250 PC 1251 PC 1252 PC 1253 qd PC 1254 42 PC 1257 a3 LATIN Arabic 11 Character magnification Regular font 0 5 9 5 times magnified by 0 5 times in each direction 2 Outline font 2 0 85 0 mm magnified 0 1 mm in each direction NOTE When the outline font size is large the ribbon may wrinkle according to the quality of the ribbon or print tone 12 White or black background All types of characters are available 7 Character rotation cc0eeee 0 90 180 270 14 Character strings rotasion 0 90 180 270
145. turned on When the pinch roller is down the pinch roller feeds the media and the print head prints 2 Media sensor 1 Movable type This sensor is comprised of the black mark sensor and feed gap sensor Itis positioned 72 1 mm from the platen The sensor position is adjustable according to the media width It moves toward the main frame a max of 70 mm by turning the knob counterclockwise E Black Mark Sensor 1 Reflective sensor This sensor detects the difference of potential between the black mark and tag paper to find the print position of the tag paper It is located at the home position with the tag paper or print head before shipment Black Mark Tag Paper we Knob Feed Gap Sensor 1 Black Mark Sensor 1 Main Frame Fig 1 9 E Feed Gap Sensor 1 Transmissive sensor This sensor detects the difference in potencial between the backing paper and the label to find the print position of the label The feed gap sensor is located 8 mm to the right of the black mark sensor Feed Gap Sensor 1 Roe eee a ea Label Backing paper Knob Feed Gap Sensor 1 Black Mark Sensor 1 Main Frame ages 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS 3 Media Sensor 2 Fixed type Like media sensor 1 this sensor is comprised of the black mark sensor and the feed gap sensor lf the detection point is positioned at the center of the media there is no need to adjust the sensor
146. type is selected the black mark sensor is located at the center of the media and the feed gap sensor is at 10 mm left to the black mark sensor The movable sensor can be located anywhere between the left end of the effective print width and the fixed sensor After changing the sensor type the sensitivity of the sensor must be adjusted In this case calla TOSHIBA TEC authorized service representative 8 2 8 LOADING THE MEDIA EO1 33017 8 LOADING THE MEDIA 7 Set the black mark feed gap sensor to the correct position by turning the adjusting knob Turning the knob right will move the sensor towards the center of the media while turning left will move it away from the center of the media mM An easy way to set the black mark sensor position 4 Pull the media about 500 mm out of the front of the printer turn the media back on it s self and feed it under the print head past the sensor so that the black mark can be seen from above 2 Adjust the sensor position to that of the black mark the upper hole indicates the position of the black mark sensor Feed Gap Sensor Black Mark Sensor Adjusting Knob Black Mark Media Fig 8 4 NOTE Make sure to set the sensor to detect the center of the black mark otherwise a paper jam error could occur E Setting the feed gap sensor position Adjust the sensor to detect on the gap the lower hole indicates the position of the feed gap sensor Black Mark Sensor l Feed Gap S
147. uffer the printer discards data received which exceeds the receive buffer capacity without storing it in the buffer After detecting the XOFF code the host computer must stop transmission before the printer receive buffer becomes full e The ptinter sends an XOFF code 13H at power off time 1 5 1 OUTLINE OF THE SYSTEM EO10 33008 1 5 ELCTRONICS SPECIFICATIONS E READY BUSY DTR protocol e When initialized after power on this printer becomes ready to receive data and converts the DTR signal to High level READY e The printer converts the DTR signal to LOW level BUSY when the blank positions in the receive buffer amount to 800 Bytes or less e The printer converts the DTR signal to High level READY when the blank position in the receive buffer amount to 2KB or more e When there are no blank position in the receive buffer the printer discards data received which exceeds the receive buffer capacity without storing it in the buffer After detecting a BUSY signal the host computer must stop transmission before the printer receive buffer becomes full E XON XOFF DC1 DC3 protocol READY BUSY DTR protocol e When initialized after power on this printer becomes ready to receive data and converts the DTR signal to High level READY The printer sends an XON code 11H e When the blank positions in the receive buffer are 800 Bytes or less the printer converts the DTR signal to LOW level BUSY and sends an XOFF
148. witch in the OFF position to stop movement 2 To avoid injury be careful not to catch or jam your fingers while opening or closing the cover 1 Install the holder stand on the rear of the printer 2 Loosen the screw A and slide the media guides outside Media Guides Holder Stand Release Lock Fig 8 1 CAUTION DO NOT MOVE the Media Guides using the screw A 3 Lock the Media Holder securely with the Lock Lever 4 Pass the Holder Shaft through the Media then set one of the Media Holders and lock it securely with the Lock Lever Media Holder Media Holder Holder Shaft 0 Holder Shaft f U Media Lock Lever Fig 8 2 Lock Lever 8 1 8 LOADING THE MEDIA EO1 33017 8 LOADING THE MEDIA 5 Turnthe Lock Levers of the Media Holders to the unlock position and readjust the Media position to the center Then lock the Media Holders securely with the Lock Levers Fit the Media Guides to the Media Tighten the screw A firmly Media Guide Lock Lever Media Holder v Media Guide Screw A Holder Stand Holder Shaft Bush Fig 8 3 NOTE Set in the bushes of the Holder Shaft into notches of the Holder Stand securely 6 The black mark feed gap sensor is selectable between the fixed type and the movable type by changing the DIP switch setting on the B 872 For the B 882 contact your authorized TOSHIBA TEC representative to change the Operation Panel setting When the fixed
149. y Press the PAUSE key DATA LENG 8bits Press the PAUSE key STOP BIT Ibit Press the PAUSE key PARITY EVEN Press the PAUSE key Press the PAUSE key ACK BUSY TYPE Press the PAUSE key WEB PRINTER OFF Press the PAUSE key XON READY AUTO Press the PAUSE key LCD ENGLISH SENS POSI Press the PAUSE key 6 15 6 DIAG TEST OPERATION EO18 33007 6 3 PARAMETER SETTING MODE E Parameter Setting Mode Table FEED ADJUST Using this parameter the feed length is fine adjusted CUT ADJUST Using this parameter the cut position or strip position is fine adjusted BACK FEED ADJUST Using this parameter the back feed length from the cut strip position to the home position is fine adjusted This setting is used to finely adjust print position in the X axis TONE ADJ lt T gt Using this parameter the print tone is fine adjusted The longer the print Thermal transfer printing pulse width the darker the print tone becomes The shorter the lighter the TONE ADJ lt D gt print tone becomes Thermal direct printing The character code either PC 850 or PC 8 is selected The font zero either 0 or is selected Baud rate of the serial interface is selected Data length of the serial interface is selected Stop bit of the serial interface is selected Parity of the serial interface is selected Transmission control mode of the serial interface is selected Language which
150. ytes 427 lines Centronics I F 10K bytes 427 lines Network I F 8K bytes 342 lines BASIC 1 4K bytes 171 lines BASIC 2 4K bytes 171 lines NOTE When an error occurs on printing an error message is displayed and the printing stops Pressing PAUSE key releases the error and restores the display to lt 38 gt DUMP MODE however an auto reissue is not performed after that 7 3 8 PROGRAM DOWN LOAD EO18 33007 8 1 OUTLINE OF FEATURES 8 PROGRAM DOWN LOAD This section provides step by step instructions on how to setup and download the firmware to the B 882 thermal printer The firmware download will be made from a Personal Computer via the RS 232C interface and centronics interface of the printer 8 1 OUTLINE OF FEATURES The software for performing the program download will allow the download of the Firmware Boot Program Application Program and Character Generator from the provided FDK The software will be run on a standard PC and communication to the B 882 thermal printer will be via the RS 232C interface and the centronics interface Firmware Download The Boot Program Application Program and Character Generator are installed into the B 882 printer s Flash memory prior to being shipped to the customer However if specications should change at a later date this software will allow downloading firmware updates to the B 882 printer 8 2 SOFTWARE INSTALLATION Before you can communicate from your PC to the B 882

Toshiba TEC B-872/882

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