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Handbook M-41 - City Delivery Carriers Duties and

1. ele etel E r1 551E ED ESO ESO ES EST ESO ESO 83 EG EH E83 IS IG EE EISE ER EL EI ET EL E E xi Contents 152 Service Changes zv zessx e icy RE tad Oise ke PY Mana eaaa aE E bee de Bede eda 153 Directories and Mailing Lists 0 eect ene ene 154 Political Activities 2 03 cc 0ndesa bed eR RR td eeahdeebdedaode Ela adus 16 Supervision 1 ees 2 Office Time Preparation ssodesensnuuesuerR rd R Ren E E RAE Rs naue S E dedi 13 EU S o ESTNE sees e aad a r a eaisashierineas 211 Reporting for Work iacoixespastazcrbbi coe dhe dO ada be td e Pda 211 1 Non PSDS Offices anuos ad acre oon dans and pwd data eye Rica o Vaan ios DH PSDS Ole ak catecenewasae Santee xa ida da dco LIA be Oba aes 21121 Badge Reader 5 ian ocencvds dde tend ce onus daa t doce Kudos doni dne dinde ed 21122 Wane Ces pedet itk endete dut edel quond tpi ea aaa e auer 21193 Dial Seting ode acer acien oo eadiea nene a ERE dE Padi MP 212 sau o MONIO Cus sm eda en ERU than deco acies id i enni nid ER tn lost t iu ace 2194 Nom PSDS DIDBE cus ckes ted Da oda acd eto aA irat EO a C pe ea acts 212 2 ISP cYSs v PNPRTCTTOT ITO TETTE DET 22 Casing and Preparing Mail 0 0 ccc es 221 Canter Cees ERIT OTT DTE 221 1 SSMU RC EET TTE OTTENUTO 221 2 Arrangements of Separations siiseiisssssssssee esee 221 3 Modified Carrier Cases 4222s 55 F4 ah pedd turi ben Pia trm ober eph ba t en 221 4
2. 5 Signature Addressee Thank you for using Return Receipt Service Is your RETURN ADDRESS completed on the reverse side US GPO 1992 32 24022 DOMESTIC RETURN RECEIPT Government Checks and Bonds Government checks and bonds include those issued by states counties and cities and those issued for welfare assistance Make sure checks are placed in the correct receptacles and if practicable behind other mail matter Do not leave checks outside of receptacles at any time Do not attempt Trial Deliveries under any circumstances Dispose of undeliverable checks according to instructions If mail cannot be left in a reasonably safe place return checks or bonds to delivery unit leaving Form 3849 in the mailbox This mail is held at your unit awaiting pickup by the customer or notification by the customer as to the date he wishes to meet you to effect delivery Delivery Confirmation Delivering Scan Delivery Confirmation items and deliver them the same as ordinary mail items See subchapter 23 for appropriate scanning procedures Leaving Notice When delivery of a Delivery Confirmation item cannot be made for any reason complete and leave PS Form 3849 Delivery Notice Reminder Receipt and endorse the mail item If a data collection device is available see subchapter 23 for appropriate scanning procedures If a data collection device is not available write the event date and time on Handbook M
3. Li ojm jo jr jsm s9ut amp 019 77 MV aes ae aa J ere at Ath Yl 7E PA EL T NA ii 31 J Hj OZ Hd 92 Z Hd Z Hj 07 HJ orgi H4 orsi po ee Hd orsi H4 395i 108 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 933 32 Exhibit 932 11 p 3 Form 1838 B U S Postal Service PARCEL POST FIRM DELIVERY WORKSHEET INSTRUCTIONS 1 Enter name of Post Office and Delivery Unit check the proper box to show Regular Route or Auxiliary Assistance and indicate the Route Number 2 Circle the day s of the week on which the inspection was made 3 Enter the sack or hamper separation number firm name and address include Apt Suite No and number of parcels received each day for all firms that received 5 or more pieces Delivery Unit B Regular Route Route No j Of ice Oo Auxlitlary Assistance l a e 3 Street Address jon rem we mew fei sw Number of Parcels ei Pana Tae 325 East 15t ve se BE Post Office oM ete un il eek Pp E Beide o dC loo East rd 5 i g P See at TAE heal 205 Ea t q de Ser i s ments Use reverse if additional space is needed Carrier s Signature E H s LJ PS Form 1838 B Jan 1984 Date 1 21 2 o te I 26 26 Handbook M 41 TL 4 03 01 98 109 Updated With Postal Bulletin Revisions Through April 5 2001
4. Report to manager any person who tampers with or deliberately damages mailboxes or takes mail from them without authority Handling Collected Mail Do not return collected mail to any customer Refer the customer to the unit where the mail is deposited Keep mail collected from boxes designated for different levels of service separate at all times e g starred local delivery etc Face or separate mail as directed and to the extent practicable at the time of collection or while returning to the office All carriers may be required to face or separate collections on return from their routes if this is the policy of the local management Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 General Information 144 133 133 1 133 2 133 3 133 4 133 5 133 6 133 7 Safety Practices Always exercise care to avoid personal injury and report all hazardous conditions to the unit manager see part 812 for vehicle safety Do not finger mail when driving or when walking up or down steps or curbs when crossing streets or at any time it would create a safety hazard to the carriers or to the public Use crosswalks when crossing busy streets and following traffic signals or the direction of traffic control personnel Do not litter streets with twine or facing slips used in relay of mail Deposit litter in street trash receptacles or return to office for proper disposal D
5. 212 1 correct badges light will go on if the badge combination is consistent with transaction code Enter the appropriate information using the variable dials The correct dials light will go on if the dials have been set properly Press the transmit bar If the correct badge and the correct dial lights go on the badges will be lowered to the reading position inside the transact er The ready light will go on when the badges are in proper reading posi tion The on line light will go on when the message is being transmitted As soon as the message has been transmitted the on line light will go out The badges will be automatically returned if the message is successfully transmitted If the teleconcentrator receives an erroneous message the badges will not be automatically returned and the repeat light will go on If the message is successfully transmitted remove the badges If the repeat light is on due to an error the badges are not automatically released Press the transmit bar again If the repeat light remains on the release button can be pressed to release the badges Report this to your manager Dial Setting When reporting to work set dials to B T Begin Tour Leaving for Route Non PSDS Offices Record the time leaving the office and return card to timecard rack a 4 E a 2122 PSDS Offices Follow instructions in 211 2 except set dials to indicate B S Begin Street Handbook M 41 T
6. Mail Count and Route Inspection 932 11 924 319 924 4 924 5 924 51 924 511 924 512 924 513 924 514 924 6 Enter all articles cased routed and marked up during A M in the A M portion of the worksheet Return from Street Delivery Turn in accountable and signature items and keys Markups left from A M duties must be forwarded The totals of these markups must be entered in the P M portion of the worksheet P M Duties Office Functions Withdraw if required count case and route all available mail for next day delivery Complete all markups of mail received for P M duties Enter all functions on P M duties in the P M portion of the worksheet On the last day of the count period record P M volume and all time allowances for functions performed Markup Mail Follow instructions in 242 93 Parcel Post and Combination Services Routes 931 931 1 931 2 931 3 932 932 1 932 11 Schedule The count of mail for parcel post or combination services routes shall be conducted for 5 scheduled delivery days during a basic workweek Exception in offices with 6 day delivery a 6 day count is made The count data shall be recorded daily on Forms 1838 A and 1838 B and summarized on Form 1840 A A physical inspection of the route shall be made on one or more days during the count week by a route examiner who accompanies the carrier during his her full tour No separate form is used in making
7. 50 332 3 332 4 333 333 1 333 2 333 3 United States Postal Service Today s Date Sender s Name Sorry We Missed You We Deliver for You 2 42 20 Available for Pick up After i We will redeliver or Pest Office See back you or your agent can SN Dale 2 a Time 3 00 Or POATE REES a B If checked you or your agent must be present _ etter For Delivery Enter total number of items y delivered by service type at time of delivery to sign for item envelope For Notice Left Check applicable item A ticle Number s ine Parcel attempt fo deliver on the TN next delivery day unless Insured Restricted you instruct the post WEE Delivery office to hold it aam bis Perishable Certified Jr Item Delivery n Recorded Confirmation MEET Other Delivery Signature Customer Name and Address Firm Bill Confirmation A Article Requiring Payment Amount Due RUN ERG o La RE ostage Due O COD O Customs s v Final Notice Article will Deliver sd By and Date be returned to sender on M M d PS Form 3849 November 1999 Delivery Notice Reminder Receipt Ordinary postage due mail mixed in with DPS mail and identified while performing street duties will have a Form 3849 completed at the delivery point to ensure proper recording of these items when the carrier returns to the office The carrie
8. 527 29f 54 72 m Mail of All Other Sizes 568 192 7 42 Accountable and Signature Mail E Registered Certitfied COD Customs Postage Dues Express Mail 12 All parcel Post over 2 Ibs LU i Dd Sequenced and Collated Letter Size BIS Other Size bd 2nd Class Marked up exclude Form 3579 10 Mail with Form 3579 attached 12 Change of Address Recorded 13 Insured Receipts Tumed In Enter Line Number In Explanation Column Registered Cert fied COD Customs Postage Due Form 3868 signing for retuming funds and receipts Withdrawal of mail 1 16 18 Sequencing and collating By Pass Mail Actual Strapping out time Break local option Vehicle inspection Offfice Work not covered by form work functions must be identified and approved as being necessary and of a continuing nature use Comments Section Waiting for mail office and other office activities DPS Volume Pieces 7a To be added to line 7a on PS Form 1838 Comments Line Ella Weekly safety talk Line EIE Trip to throwback case Route Nos 57 tries TIME WRITEIN ELAPSED GUIDE TIME TIME B Z4 E E 2 a6 Tal goa Ella LE 933 s B 9 25 e 237 4 2 ezz 5 letra Fs x id e EL LE 7 5 repre A E 6 08 motos B 527 Time Clock Rings mig r mi m 15 00 TU PS Form 1838 C November 1997
9. 933 4 Mail Count and Route Inspection 110 933 4 933 5 933 51 933 511 933 512 933 513 933 514 933 515 933 516 933 52 933 521 933 522 933 523 Elapsed Time The route examiner computes Elapsed Time and Total Time for day entries garage office relay firms parcel post etc and enters and circles his her initials by each entry Number of Stops Deliveries Etc Relays Collection Firm Inter and Intra City Service Trip Number Indicate trip number and draw a line under each trip to separate recordings Truck Stops Tally actual number of stops made for relays collections firm deliveries and inter and intra city service When a stop is made for more than one service count as one stop only Relays Tally actual number of carrier relay deliveries Count one or more relays delivered to one point as one delivery Collections Tally the actual number of pickups made from collection boxes One or more boxes at one point is considered one pickup When more than one service is performed tally each separately in the appropriate column Firms Tally each delivery of firm mail Count each firm as one delivery Inter and Intra City Tally actual deliveries at each delivery unit station branch M P O or depot etc Parcel Post Delivery Sack or Hamper Number In upper triangle record the sack separation or hamper number Where sack routing separation system is not used record the ham
10. Contents 24 Undeliverable as Addressed UAA Mail 0 00 cece III 241 Recording Address Change Information 0 00 cece eee eee eee es 241 1 Entries from Form 35 5 sama eian mie RR RR RR RR RRRERRE de eda EARS 241 2 Entries from Form 3546 e 2 tenn e 241 3 Purpose and Duration of Form 3982 0 cece eens 241 31 PunpOS6 cuocere tes Ee erk RR REDE Ree RR EE ede eee eek ed 241 32 Duration icu RR E e REV EIReExTESELEUCEMEVEN EE qe NEN noes 242 Procedures by Category 00 ccc ssh 242 1 Letter Type Mail ssuuesssssesssesse ssh 242441 CASING suse rere bres E ade adds ta d anao d Pd need E 24232 Bundling CFS Mall iser areena me a aaa ia Rae ree Se PREX Re aeri UI 242 2 Periodical Mail 000 cece eee n 242 3 Standard Mail A resis ote cuna terere ber ee ed dor ees 242 4 Standard Mail B lsssssssssssssssessss teeta 242 5 Accountable and Signature Mail 0 ccc eee eee 242 6 Other Undeliverable Mail 000 cece eect eens 243 Disposition of Forwardable and Undeliverable Mail Carrier Throwback Case 244 Form 1564 B Order to Box Section or Other Special Orders 2 005 244 1 PURPOSE xou eek Lex C e eta seca ed ea See te da et wae DIR Aca 244 2 Preparallori iss sexense reple ure abe OS TENE Nap ERU e hee EE enge qus 244 3 USO snos RSS LEEREN et aa nue ea ee RERO ee PS os OE SRI A BORN A UR 245 Form 3546
11. Form 3868 signing for returning funds or receipts and for partial completion of Form 3849 name or address for identification Base minimum allowance is 6 minutes Withdrawing mail where applicable from distribution cases trays sacks and or hampers Base minimum allowance is 5 minutes Sequencing and collating by pass mail Representative time in minutes will be allowed for work function Strapping out time when mail must be placed in order of delivery see 922 51d Representative time in minutes will be allowed for the work function Break local option Vehicle inspection see 922 51f Base minimum allowance is 3 minutes Personal needs etc Time allowances are printed on the form for each trip and must not be changed Office work not covered by form Work functions must be identified and approved as being necessary and of a continuing nature Use Comments section Base minimum allowance is 9 minutes Waiting for mail office and all other office activities not performed on a continuing basis which are excluded in computing net office time Use Comments section Counting Mail and filling out Form 1838 C worksheet For piece items grant the next higher allowance in minutes for fractional units Use actual times for Lines 14 through 19 and Lines 21 through 23 when those functions are performed Computing Standard Office Time Under Columns e f and g on Form 1838 If the actual time for eac
12. Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 not performed on a continuing basis which are R 1 4 75TU excluded in computing the net office time Use vomits eec L 09 75 TU Counting mail and filling out form 1838 worksheet B 06 00 TU Signature of Carrler or Pommainan a of Week Date Reg Repl Lunch certify the above information 7 Galla recorded by me Is correct HUG Reg P 4 e t5 95 922 13 Mail Count and Route Inspection Exhibit 922 11 p 2 Form 1838 C Carrier s Count Mail Letter Carrier Routes Worksheet Offfice Work not covered by form work functions must be identified and approved as baing nited States Postal Service arrier DUI Mail CLIC arrije a VorKSnee Post Office Delivery Unit Route No gto Main Offece 357 AM PM Carrier m Eis ites 1 Letter Size 7 Marked up TME WRITE IN ELAPSED he EXPLANATION GUDE TIME TIME ay E ue 2 B 1073 5 E B 2 Mail of All Other Sizes 454 FEL B 2 LE 72 7 B i mE E 3 Accountable and Signature Mail Me E B Registered Certitfied IE COD Customs i B Postage Dues E Express Mail B 5 All parcel Post over 2 Ibs E 2 58 2s B 7 ie 7 e E 257 6 Sequenced and Collated i B 2 55 Letter Size B E 55 ZI B z 5 E 8 25 Other Size a B g 3 9 2nd Class Marked up exclude Form 3579 zs B LIB NNI E 10 Mail with Form 3579
13. Office Time Return 452 Exhibit 442 1 U S Postal Service UNDELIVERED MAIL REPORT fala TO Delivery and Collection Superintendent The Following Mail Distributed To Me For Delivery Was Left In The Office Or Returned Undelivered NOTE If mail left undelivered by carrier is later delivered on the same day the manager should explain the action taken Newspapers Parcel Post Distributed To Me For Delivery Was Left In The Office Or Returned Undelivered Remarks Reasons for nondelivery Report of trips omitted or curtailed Note any other matter of which record should be made Assisted Casing 6489 Reg Tech or Part 4 Util Action Taken Manager Manager s Signature PS Form 1571 June 1988 July 1977 edition usable 45 Expedited Preferential Mail System 451 Complete Form 1571 in the morning for undelivered preferential and time value mail 452 Record non preferential mail which you don t case in the afternoon before the end of your tour on Form 1571 Handbook M 41 TL 4 03 01 98 65 Updated With Postal Bulletin Revisions Through April 5 2001 453 Office Time Return Note f time permits during the following morning to distribute and deliver this uncased mail advise your supervisor so that he she can make a notation on the Form 1571 for the prior afternoon 453 Normally place flats in delivery sequence in the afternoon then during the
14. When continuation of any inspection would serve no useful purpose the inspection may be canceled at management s discretion A cancellation may apply to an entire delivery unit or to one or more routes of a group of routes being inspected Some items which could bring about consideration for cancellation are a Natural disasters or extreme weather conditions b Unscheduled extended absence of the full time carrier coupled with the absence of a qualified replacement To the extent reasonable and practicable the regular carrier assigned to the route shall undergo the inspection C Unrealistic mail volume either abnormal or subnormal which could prohibit a fair evaluation of the route s d Unavailability of transportation for carriers Any cancellation made will be discussed with carrier s concerned giving the reasons for the cancellation When the cancellation is for the entire unit the discussion will be with the unit steward s Dry Run Count A review of count procedures shall be made within 21 days prior to the start of the count and route inspection The sample dry run count items forms and completion instructions are furnished to each carrier concerned early enough to assure that the dry run can be completed and reviewed before scheduled count and inspection period An instruction period is held following issuance of the dry run materials but before completion of the dry run exercise A manager will review each
15. report it to a manager on Form 1571 as soon as possible 531 4 Deposit mail in unit at the place shown on collection schedule 532 Use of Schedules 5321 In the Office 532 41 Carriers unfamiliar with the route should obtain and review collection schedule to determine the starting time and point Handbook M 41 TL 4 03 01 98 67 Updated With Postal Bulletin Revisions Through April 5 2001 532 12 Collections 532 12 532 2 532 21 532 22 532 23 532 24 Carriers unfamiliar with the route should check collection schedules for additional special instructions such as pickup of registers at contract stations and branches On the Route Leave office on scheduled time and collect boxes in the order listed Observe the time each box is scheduled to be collected and do not collect before that time Many customers schedule the deposit of their mail with the time stated on the collection schedule If mail is picked up ahead of schedule some mail may miss connection and this may result in justified complaints Observe the returning time of the collection The returning time is fixed to allow time to process the mail and connect with a dispatch of value or delivery trip Avoid standing in the street when emptying or loading collection or relay boxes 54 Collection Rules 68 541 542 542 1 542 2 543 543 1 543 2 543 3 543 4 543 5 543 6 Basic Rules The basic rules for the collection of mail are the s
16. 00 Authorized Lunch Period From To e fisso fiso Public Location 13 10 13 40 Trans Leave Location where authorized to leave route for lunch ed ores Location of Authorized Lunch Location s 2 rou fT Regular Carrier Replacement Carrier Leave S e 5 E 4 r a n E p o f t a t i o Approximate Break Location s Regular Carrier Replacement Carrier 7 12 92nd amp Pecos Dairy Kings 3 N Use of Privately Owned Vehicle Effective Date of Transportation Authorized Agreement Form 1311 O Yes No 1 Arrival time shown should be earliest on a light day Use reverse for additional remarks Gas House 84th Huron Gas House 84th Huron Approved By Signature and Date 2 If one of the following conditions prevail covering travel to and from a suitable lunch location up to 3 places carrier wiil complete 1 Reimbursed for driving own vehicle 2 Furnished bus fare or its equivalent 3 Provided transportation in PS vehicle 4 Assigned a PS or Contract Vehicle Other cariers may at their option record similar lunch data K A Gallo Title 01 04 94 3 Enter name of regularly assigned replacement if any Also complete the replacement s authorized lunch and break location s TransFORM PS Form 1564 A March 1986 Postmaster 32 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revi
17. 000 cee eee 104 924 Expedited Preferential Mail Delivery Special Instructions 00005 104 924 1 Description and Use of Form 1838 C Worksheet 0000 cece eee eee 104 924 2 Pror P M DUNES 4 5 5022204 PRIF EIA EAE AAEE e Roe ese DG EQ Xon Roe Eid don 104 924 3 A M Duties ssssssssssssssss ss n n n nn 104 924 91 Office F nctlons iiis deese daaa tret Rd ee ee a Ried ba i dedos beta acad 104 924 4 Return from Street Delivery 0 cee tenet eens 105 xviii Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Contents 924 5 P MiDUll6S 5 2 39 TIRE ERG ides OY ea Oe Rae SPARE ede lee Seren 105 924 51 Office Functions 0 ccc ene enna 105 924 6 Markup Mall 2 eiie lt bbe dee re ERE RR aeedeavdedaade bts xa 105 93 Parcel Post and Combination Services Routes 0 000 c eect eee ee ees 105 931 Schedule 2s e aree Aeque RE Ree Be nah Legs eR web ddr Beds 105 932 Forms Used e acerst econo inki devet eee er RAE ea dex diei RE OW dee eg 105 992 1 Regular ROUES cese eter te eR Re ere Re r4 ERE ERE EE ERE 105 932 2 Auxiliary Assistance issssseeseeeee m me 106 933 Form 1838 A Worksheet Preparation Exhibit 932 11 pp 1 and 2 106 933 1 Glock RINGS iu unies ie tht e Ron E od OR aen bbact ada eas 106 933 2 Iype of SCIWICE finds oka ps rri enke bap iday tees C PERCDSPLPSRGUE ERG ep
18. 332 2 updates form number corrects exhibit reference and deletes instruction for obsolete form Section 334 4 updates form number and deletes unneeded language Section 335 1 corrects exhibit reference Section 34 updates section title Section 341 updates section title Section 342 is replaced with previous edition s section 345 Section 343 is deleted Section 344 is deleted Section 345 updates the title and is renumbered to 342 Chapter 4 Office Time Return Chapter name is changed Section 436 2 replaces obsolete Form 3582 B with Form 3584 Chapter 6 Parcel Post Section 611 updates title Section 613 changes font in title Section 643 changes font in title Chapter 8 Vehicle Operations Section 811 11 deletes reference to SF 46 Section 812 3 corrects seatbelt and vehicle door policy Section 824 deletes redundant language from 822 Section 825 deletes redundant language from 823 Chapter 9 Mail Count and Route Inspection Section 912 clarifies frequency of mail counts and route inspections Section 918 1g and h updates language to match M 39 Management of Delivery Services Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Summary of Changes vi Section 921 23 updates language to clarify routes requiring change in starting times Section 921 3 updates form number Section 922 11 updates form number Section 922 13 updates form number Section 9
19. 904 1330 19 360 20 160 1206 67 536 2052 114 912 1400 20 378 21 168 1224 68 544 2070 115 920 1470 21 396 22 176 1242 69 552 2088 116 928 1540 22 414 23 184 1260 70 560 2106 117 936 1610 23 432 24 192 1278 71 568 2124 118 944 1680 24 450 25 200 1296 72 576 2142 119 952 1750 25 468 26 208 1314 73 584 2160 120 960 1820 26 486 27 216 1332 74 592 2178 121 968 1890 27 504 28 224 1350 75 600 2196 122 976 1960 28 522 29 232 1368 76 608 2214 123 984 2030 29 540 30 240 1386 Zr 616 2232 124 992 2100 30 558 31 248 1404 78 624 2250 125 1000 2170 31 576 32 256 1422 79 632 2268 126 1008 2240 32 594 33 264 1440 80 640 2286 127 1016 2310 33 612 34 272 1458 81 648 2304 128 1024 2380 34 630 35 280 1476 82 656 2322 129 1032 2450 35 648 36 288 1494 83 664 2340 130 1040 2520 36 666 37 296 1512 84 672 2358 131 1048 2590 37 684 38 304 1530 85 680 2376 132 1056 2660 38 702 39 312 1548 86 688 2394 133 1064 2730 39 720 40 320 1566 87 696 2412 134 1072 2800 40 738 41 328 1584 88 704 2430 135 1080 756 42 336 1602 89 712 2448 136 1088 774 43 344 1620 90 720 2466 137 1096 792 44 352 1638 91 728 2484 138 1104 810 45 360 1656 92 736 2502 139 1112 828 46 368 1674 93 744 846 47 376 1692 94 752 Minimum allowance 3 Minutes Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 121 12 General Information Exhibit 121 12 Time Allowances for Carrier Office Work TIME ALLOWANCES FOR CARRIER OFFICE WORK
20. Descriptive Entries Exhibit 922 11 pp 1 and 2 LLuuusuus 922 3 Recording Time Clock Rings ssssssssssssssselsse eh 922 31 Foot and Bicycle Routes 0 0 ccc eee eens 922 32 Motorized Routes 0 cc nee 922 4 Recording Count Data 0 cece nn 100 922 41 Letter Size Line 1 0 teen eee 100 922 42 Mail of All Other Sizes Line 2 0 eee 100 922 43 Accountable and Signature Mail Line3 0 cece eee eee 101 922 44 Parcel Post Line 5 0 eee 101 922 45 Marked Up Mail Lines 1 3 5 and First Class Standard Mail A and Standard Mail B esras anniee iu saia iaa ddaa auaa daa nh 101 922 451 Carrier Mark Ups Individually Endorsed 00020eeeeeeee 101 922 452 Carrier Mark Ups Bundle Endorsed 000 cece eeeeees 101 922 453 Computerized Forwarding System Mark Ups 0022 00 ee eee 101 922 46 Changes of Address Recorded Line 12 0 0 cece eee ee 101 922 47 Insured Receipts Line 13 6 ete 101 922 5 Making Time Entries 0 eect teens 101 922 51 Actual Time Entries 0 0 cette 101 922 52 Street Time Waiting for Relays Transportation Other Comment Section icik is hie chee bbe eee eae eae 103 922 6 Totaling 2 2 dexter REX nri rA ERE Ed E etes eds 103 922 7 Disposition of Forms 1838 C 0 0 eee eens 103 923 Providing Carrier With Summary
21. Exhibit 932 11 p 3 eee eee 111 935 Disposition of Forms 1838 A and 1838 B 00 eee eee 111 936 Distribution Of Forms eme eed o oek ea din eee deans aioe 111 GlOSSBl y eastern ku RIA RO ieee eet occa PeRR ERR ene Ea EE RE ee teed ees 113 Handbook M 41 TL 4 03 01 98 xix Updated With Postal Bulletin Revisions Through April 5 2001 Contents Exhibits SITE MM e pete Sedat ENIDA Ke a ee E es een eee ee Seen emer Se eee ane Tere ee Exhibit 2 ENERO oe cee Tere Teer ree cree m le Bibi O42 ame a eh pa recs care ep ase ck I pach do eae a ces MUI REM LIUM Tips Ir atest eh wie dea rre Sie e RC a ne ee ee eee Ree ee ere eee eee eer re eee Exhibit 26 1 22 1p 2 deseada TERT pent ae Pde eae tenes ander das P a ed SO 2612 M H Sills e251 MER TTC Exhibit 26 L25 a a CCT Lee PU PREIS ENCEINTE HERUNTER Ts c MT rm NUI u a ee ee EE E E PON Bib les wrens ca nr a T dan TETTE TERT Exhibit o 022 eee ae aes a Le PITT Exhibit 333 3 deme MERERETUR eecs suas IX s 30 O P 2 Aras ee RE ERTEILEN ERREUR EDI MENT Exhibit SJAA c UTrTr a AEE aa EEE Exhibit 335 1p 0 ersero rnern tox e e ror eaaa a e qu d Exhibit 335 1 P 2 ate hc terete dtu ETT TOT EIS Sd je ero es E E T Exhibit NND ENDE CRINE ZU CL MT Tui MT Ene cco M E ENON ASA ennes ean
22. Form 1838 Pieces Per Minute Line No Work Function 1 Trip 2 Trip 1 2 Routing letter size tmlall 3246 x0 rRREDEREUEEDERDLEREPCUR DC ROSE PRESTON DEP SE EE 18 Routing all other size mail Use Notice 26 Maximum Time Allowance for Routing Mail to convert pieces to minutes siiiiesseeseeessse 8 8 Minutes Strapping mail in bundles or placing in trays preparing relays and placing mail into satchels for each 70 pieces regardless of character minimum allowance 3 minutes Strapping mail in bundles for markup at computerized forwarding unit Lines 1 2 3 combined mail volume strapping out pieces and markup pieces is used in determining time allowance at 70 pieces per minute For each 10 pieces of all classes of mail separated for forwarding or return 000 e eee ee eee 1 Periodicals marked up for each 2 pieces handled for forwarding or return lsueeelesesssse 1 For each Form 3579 Undeliverable Periodical Standard A amp B or Controlled Circulation Matter 2 For each 4 pieces marked up mail marked Deceased Temporarily Away Refused Vacant Occupant mail of obvious value or No Mail Receptacle ssssssssees IIR 1 For each change of address including Form 3546 recorded on Forms 1564 B and 3982 2 Insured receipts turned Ini cix er eR RR eo nee ne EUR EE RR DERE REESE QUERER GRdG RES 1 Registered Certified COD Express Mail Customs and Postage Due Keys
23. MAIL ENTRY FORMS Ons Forms attached From delivering employee U S G P O t993 342 723 83795 63 Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 435 3 Office Time Return 435 3 436 436 1 436 2 Place first copy of Form 2944 in locked receptacle provided and keep second copy for 3 months from last day of issuance Postage Due Return all undeliverable postage due mail and funds collected on postage due mail delivered The clearance clerk will sign Form 3584 if postage due collected and returned articles agree with amount shown on Form 3584 You will be reimbursed for the amount due on the returned articles if you paid for the postage due articles in cash see exhibit 261 22 44 Undelivered Mail 441 442 442 1 442 2 442 3 64 Processing Undelivered Mail Follow procedures listed in part 24 to process forwardable and undeliverable mail 1 that you didn t process before leaving the office and or 2 that you picked up on route After processing place this mail in throwback case as explained in part 24 Completing Form 1571 After return from trip obtain Form 1571 Undelivered Mail Report see exhibit 442 1 from unit manager Add any mail which was not delivered but was returned to the office Sign the form and give it to a unit manager Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001
24. Mail Count and Route Inspection 94 921 2 921 21 921 22 921 23 921 3 922 922 1 922 11 922 12 922 13 week of count This does not include the mail distributed following the scheduled cut off or final withdrawal time Schedule The count of mail period on all letter delivery routes both regular and auxiliary shall be a for 6 consecutive delivery days on one trip routes and b for 5 consecutive delivery days exclusive of Saturday on multi trip routes or one trip routes with abbreviated or no delivery on Saturday It is not mandatory that mail counts begin on Monday and continue through Saturday but they must be made on consecutive delivery days Not later than the Wednesday preceding the count week carrier schedules shall be posted for those routes requiring an earlier starting time to count the mail Casing Mail by Carrier Do not case any mail on return to the office on the day before the first day of the count period However if you are regularly scheduled throughout the year to case mail on return from the street continue to do so during the count period but do not case any mail for delivery after returning from the street on the last day of the count period until you have rung off the Form 1838 C worksheet for the day For exceptions see instructions for expedited preferential mail delivery part 924 Form 1838 C Worksheet Preparation Use of Form The count of mail is recorded on Form
25. Ty ed roms Complete a separate form in duplicate for CODs When COD s are totaled delivering employee must immediately deposit a copy of this form in designated box This form must be retained by delivering employee for 3 months from last day of issue for COD s 2 years if for Registered Certified or Express Mail or Return Receipt for Merchandise Service PS Form 3821 Feb 1989 GPO O 317 665 CLEARANCE RECEIPT Enter the date of delivery and your signature in the spaces provided on Form 3849 if you didn t do this when you delivered the article see section 335 1 Deposit Form 3849 in the designated receptacle or give it to the finance clerk for clearance Insured Mail Put all Forms 3811 which were requested by senders of insured mail in designated places Complete Form 3849 as specified for registered and certified mail CODs Surrender to clearance clerk COD tags and the money for all delivered COD parcels Return all undelivered CODs for clearance If Form 3821 is used at your office verify the entries after clerk has entered the amount of funds and the number of parcels accounted for see exhibit 434 2 Carrier must place original of Form 3821 in locked receptacle provided and keep the duplicate for 3 months from last day of month issued Clerk may not do this Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Return 435 2 Exh
26. Where an unaddressed merchandise sample received for delivery with address card is too large for a customer s mailbox leave it outside of the box provided adequate protection is afforded a In case of a sample too large for delivery into approved apartment house receptacle deposit in rack underneath the boxes or on a nearby table or other location provided by building management b If outside mailbox delivery is made use a rubber band to hold sample and address card together C Whenever delivery is not accomplished complete and leave Form 3849 Delivery Notice Reminder Receipt and return sample and card to delivery unit Arrange with business firms to make delivery at or near the front door Do not accept keys to private buildings and offices except as provided in part A 1 3 of Publication 17 Apartment House Mail Receptacles Regulations and Instructions Make deliveries to all floors of office and business buildings if there is an elevator and if the offices are open to receive the mail or if a door slot is provided a If there is no elevator make deliveries to the first floor make deliveries to the second floor if it is occupied primarily by business offices and if the service is requested b Do not withdraw service previously inaugurated in order to comply with these instructions For VIM installations follow local instructions Reporting Requirements It is your responsibility to verbally inform management when y
27. agent will pick up sign below in item 2 and enter agent s name here 1 a Check ail that apply in C section 3 Ee b Sign in section 2 below c Leave this notice where hecmieroanset 2 Sign Here fo Authorize Radetivery or to Authorize an Agent to Sign for You Delivery Section Signature X Allow at least two delivery days for j redelivery or call your post office to printed Deli s Aden eJ S Jam SF Specify where to leave Example 1 porch side door This option is not Exe SS NNOO PS Form 3849 November 1999 Reverse 5299 3540 0005 4957 3 0 Redeliver Enter day of week arrange delivery Ul Leave item at my address 27 Preparation of Relays and Carry Outs 40 271 271 1 271 2 271 3 271 4 271 5 271 6 Relays Assemble necessary equipment for preparing relays such as straps sacks and labels Insert label for first relay in label holder of sack Relays are identified by number on label of letter and flat case and by location listed on Form 1564 A Strap bundles of flats and letter mail for first relay Number each bundle in the order of delivery placing an X after the number on the last bundle for each relay Place all loose packages and rolls along with bundles of letters and flats in the same sack and verify the label before closing the sack Strap all bundles and prepare all additional relays in the same way Handbook M 4
28. and if this agrees with the number entered on Form 3854 enter the number and sign Take the original of Form 3854 along with the registered articles 383 Place the registered articles and one copy of Form 3854 in the pocket of the satchel Deliver both to finance clerk at delivery unit Exhibit 381 Postmark of Postmark of j BILL No IS Page No ii REGISTERS Reg No Jacket Office of ZIP of Origin Use only for Jacket Lack Reg No Jacket Omice or ZIP ol Lock or Seat Nos Lock or Seal Nos TEAN artici g TE Ge dipeich S E E A E A EE LUE Receiving Clerk Receiing Office Receiving Office Form 3054 Ape 1985 3r U S GOVERNMENT PRINTING OFFICE 1993 359 775 60 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 4 Office Time Return 41 Use of Timecards 411 Non PSDS Offices Promptly record the time you return to the office and return card to timecard rack If you are a motorized carrier promptly unload your vehicle upon return to the office and then immediately record your returning time At end of tour record ending time and return card to timecard rack Record the time returning to the office and return to time card rack E I A m o S At end of tour record ending time and return to time card tachke y 412 PSDS Offices Follow instructions in 211 2 except 1 set
29. any deviation for break by carrier technician T 6 carrier is entered on the Form 1564 A Handbook M 41 TL 4 03 01 98 31 Updated With Postal Bulletin Revisions Through April 5 2001 251 7 Office Time Preparation Exhibit 251 U S Postai Service Delivery Instructions Name of Employee ID No Delivery Unit Vehicle Make Vehicle Capacity Vehicle No Reference Volume Assignment No Date Appointed Date Assigned to Route Type of Route 10 15 73 12 26 93 Park and i i j D Business X Residential No of Trips Name of Replacement 3 Li Feat LI Mounted Loop Li x 1 CharlieJones CI Other Speci Mixed Location of Collection Points Street Arrival Time 1 Relay Location of Arrival Time 1 Possible Deliveries Per iOrderofColeon leone Bay Se O Bords El Park Loop Stops Daily Sate toop Sma si Smh gconiigr NW 10 15 AM 10 15 AM 500 Leo Lane 08 45 AM 08 45 AM 21 42 3 37 4 56 100th Place amp Melody uw 13 00 PM 13 00 pm 709 Polaris 09 25 AM 09 25 AM 53 46 E s 50 39 8761 North Star 11 15 AM 11 15 AM L 60 2 70 103 4 87 296 2 m Lines of Travel Uso reversa If nacoosar Ofiso to Roule Via Route fo Lunch Via s sa eee er EE ty Pecos to 84th lefton Polaris to Huron to 84th 07 00 AM 07 00 AM rs Huron to Lee e e ee ee o e Lunch to Route Via Route to Office Via 08 35 AM 08 35 AM 84th to Huron to 92nd 92nd to Pecos right to e ue ue mem hPa e 15 00 15
30. as a feeder o Mr John Schmaltz 1029 Blank Street Schenectady N 123030 NY Read the address only Develop sight recognition of addresses as whole units THIS 11958 State Street or 482 West Main NOT THIS 1 1 9 5 8 State Street 4 8 2 West Main Recall the correct separation and place the letter on shelf at right or left side of separation to correspond with number As letter is pushed fully into separation position eyes on next letter and push next letter forward with left thumb The right hand then returns to pick up this letter for placing into the proper separation Follow the same procedure in the distribution of each letter and coordination of eyes hands fingers and memory will improve until the process becomes automatic Casing Magazines Papers Flats etc Two Bundle System Review line of travel for as many flat separations as correspond with two or three rows of letter separations Sort the flats into the proper separations the memorized streets and numbers and sort the balance by streets on the ledge Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 225 18 225 13 225 14 225 15 225 16 225 17 225 18 Next sort the mail separated by streets starting with the street not yet learned Repeat this procedure street by street until all mail has been distributed Continue the memorizing and learning pro
31. completed dry run form for accuracy Errors and or omissions are discussed and explained to the carrier When necessary the manager may require a second completion of the form to assure that the carrier is thoroughly familiar with its completion Special Route Inspections When Required Special route inspections may be required when any of the following conditions or circumstances is present Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 921 13 918 2 a Consistent use of overtime or auxiliary assistance When X Route concept is utilized and routes may be built up to no more than 8 hours and 20 minutes during interim period see Memorandum of Understanding dated September 17 1992 b Excessive undertime C New construction or demolition which has resulted in an appreciable change in the route d Asimple adjustment to a route cannot be made e A carrier requests a special inspection and it is warranted f Carrier consistently leaves and or returns late g If over any 6 consecutive week period where work performance is otherwise satisfactory a route shows over 30 minutes of overtime or auxiliary assistance on each of 3 days or more in each week during this period the regular carrier assigned to such route shall upon request receive a special mail count and inspection to be completed within 4 weeks of the request The month of Decembe
32. containing an X Follow the same delivery procedure Motorized Routes See also Chapter 8 Letter Size Mail Delivery Letter size mail for the entire route may be placed in suitable trays or boxes rather than being strapped out These may be used for working the mail rather than a strap Place the container of mail in the vehicle s tray so the letter mail faces the driver When serving house boxes withdraw sufficient letter mail before dismounting to allow fingering to determine the next delivery stop see section 133 2 Any sequenced mailing received by a motorized curb delivery route shall be handled as separate bundles unless the Delivery unit manager authorizes the casing and or collating of the mailings Flat Mail For other than one bundle system flat mail should be strapped out limiting the thickness of bundles to conform to the vehicle tray size and to allow good visibility through the windshield Flats may be worked from a loosened strap placed to the right of the letter tray or box Any sequenced mailing received by a motorized curb delivery route shall be handled as separate bundles unless the Delivery unit manager authorizes the casing and or collating of the mailings Parcel Post Load parcel post directly into the vehicle from hampers or sacks Normally separate the parcels in delivery sequence Make a mental note of the first parcel delivery point When this parcel has been delivered make mental note of the n
33. deposit boxes snorkels Make note of and on return to unit report missing or illegible time schedules faulty doors or boxes or defective locks When a plastic collection test card has been deposited at any collection point withdraw the plastic card from the mail during collection and hand to your designated manager on arrival at the office Check doors and locks after closing boxes to assure both work properly and give adequate protection to mail 55 Motorized Routes For motorized delivery and or collection routes see part 831 for obtaining a vehicle part 832 for inspecting vehicle part 833 for completing time record and part 842 for reporting defects Handbook M 41 TL 4 03 01 98 69 Updated With Postal Bulletin Revisions Through April 5 2001 Collections 70 This page intentionally left blank Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 6 Parcel Post 61 Time Recording 611 Timecards Non PSDS ETC Offices 611 1 Reporting at Delivery Unit g oreja st a INITTATS IRso M g If lunch perio _is scheduled at office record in middle spaces n 2 gt o S a Record on Forms 1230 and 1234 Trip Card the starting and ending time of tour 611 2 Reporting at Garage Other than Delivery Unit Record on Form 1232 when starting and or ending at other than delivery unit N Record time on Form 1234 for B each trip same as explained i
34. dials to indicate R S for Return Street and 2 set dials to indicate E T for End Tour 42 Disposition of Collected Mail Place the mail collected on designated table or in receptacles 43 Clearance for Accountable Items 431 Keys Turn in mail keys in exchange for assigned key check or signature clearance Handbook M 41 TL 4 03 01 98 61 Updated With Postal Bulletin Revisions Through April 5 2001 432 Office Time Return Exhibit 432 2 62 432 432 1 432 2 432 3 433 434 434 1 434 2 Registered and Certified Give finance clerk all undeliverable articles and Forms 3849 and or 3811 for each registered and certified delivery Complete Form 3821 showing the number of receipts and undeliverable articles returned to the clerk Ensure that any accountable items found in the DPS mail are added to the total accountable pieces included on the form If form is properly completed clerk will sign and return it to you This is your receipt keep it for a 2 year period see exhibit 432 2 Post Office or Station 9 Yau RECEIVED OF the registered articles listed or total certified COD and Express Mailand Return RN ane Servicearticles shown below also signed receipts for such mail delivered REGISTERED ARTICLE NOS Rin Arts Delivery Receipts TOTAL RII Kee 2 a RXo193V24 Run T1 fee re ore mat St ___ ee So aoe a aT SE Employee ignature 28 EMEN
35. e EE E E E o E e EE e E NRI Xs S A E AAA E A TTD TOT TR E RETE er o E E E E E E E E E E N EID 5 5 MTM crete Ge E a mate Tu rect ED le e Exhibit lin alan hoe eed hs ae TTL ee ees ae nd de Sete a td EU cre NENNT TTE TOO EET xx Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Contents EXD G42 i PTT pco lo Re SAM EET CT TE ENT TOO Ex O28 One acaea arde bod Cadadabtd cud ptc fla Paddy ad pod iod ade dae Exhibit 92211 p 8 eave aba te vui I DM VIE UPS Sut Eere TOET OPE Exhibit 922 11 P Uer Led saw be E nta tds attninwnnbdabi an RENE adatti SRM S ib E Exhibit 932 11 p MT O MH Exhibit 932 11 P 2 osse roa Rbi le eure P ENDPIJ Xu P RUDI Sex FS CEP RUM ED P Exhibit 932 11 P 3 sensi as exe icdacietp kc SYRUL Get d tai fcc Sd GR d span e dp D enon 109 Handbook M 41 TL 4 03 01 98 xxi Updated With Postal Bulletin Revisions Through April 5 2001 This page intentionally left blank xxii Handbook M 44 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 1 General Information 11 Responsibilities of Carrier t1 Scope of Responsibilities Every carrier is responsible for the items listed under part 112 However the carrier s responsibilities are not limited to those specific items 112 General Responsibilities 1121 Efficient Service Provide reliable and effic
36. exhibit 122 11 Collect mail from street letterboxes and accept letters for mailing from customers Such service may be rendered on foot or by vehicle and in some instances may consist exclusively of parcel post delivery collection of mail or combination of duties Deposit mail collected as instructed Updated With Postal Bulletin Revisions Through April 5 2001 122 14 General Information Exhibit 122 11 Travel Patterns LOOPING PATTERN DISTANCE IN FEET PATTERN 1 50 STOPS 500 450 500 400 2 480 50 STOPS Y gt 400 3 100 amp 50 S0 FEET STOPS d E en nee 50 STOPS 5 100 STOPS Parked Vehicle Many variations are possible Triangles indicate possible stops TRAVEL PATTERNS 6 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 General Information 131 12 122 2 122 21 122 22 122 221 122 222 122 223 123 123 1 123 2 124 Special Services Deliver and collect charges on Customs postage due and COD mail Deliver and obtain date time of event and signature receipts for registered certified Express Mail insured and other special services mail Use scanning device where appropriate Receipt for such matter except insured and Delivery Confirmation mail at the Post Office before beginning route If applicable account for it on return by payment of the amounts collected delivery of receipts received
37. gra 106 93373 Mileage s coi Reto RE ee teeth cea Sans eect eaten ee Sea UR 106 933 4 Elapsed Time erba babet tae gk Maw ale Dae ede 110 933 5 Number of Stops Deliveries Etc 2 0 2 0 0 0 cette eens 110 933 51 Relays Collection Firm Inter and Intra City Service 110 933 511 Trip Number 2352 hende iR RR ERAT RIA beak ECRESeREES 110 933 512 Tr ck Stops nk b eR Rr RS ERR E REC REA eater weer 110 933 519 Relays esie Dade e Ba Ra ew ced hs dress AGAR ies 110 933 514 Collections ssssssusssesslsese hn 110 933 515 FMS scie Ree adi Row theese co ET KEEN EPA eae 110 933 516 Inter and Intra City 2 0 ee 110 933 52 Parcel Post Delivery ssuuseeeseeeseesseeeee n 110 933 521 Sack or Hamper Number suusssssssssssss ess 110 933 522 Number of Pieces ssssussssesss ene 110 933 523 Number of Truck Stops 000 cece eee eee eens 110 933 524 Number of Deliveries llis 111 933 53 Totaling Columns necessi riinan iniiaiee s m 111 933 531 Truck Stops Relay Firms Inter Intra City Deliveries and Collection Pickups 000 cece eee tenes 111 933 532 Parcel POSt cvdaeisde pinnae Reade Gare Rr argues Rie ae dad a 111 933 533 Carrier Time for Completing Worksheet 0000 cee eee eee ee 111 933 6 General Comments Blank Side of Form 1838 A 000 0 cece eee eee 111 934 Form 1838 B Preparation
38. of mail 321 2 Verify the street block and number with street sign and number on first house 321 3 Peel off the letters and circulars for the first house from bundle carried in the hand and the flat mail from bundle standing on end in satchel 321 4 Place mail well into receptacle If a rack is available for magazines place them in the rack Do not place fingers into door slots Do not place mail on Steps porches etc Note Customers must provide receptacles or door slots for mail delivery unless a business place is open when carrier arrives If a parcel does not fit completely within the mail receptacle or parcel locker when available determine if someone is available at the address by ringing the doorbell or knocking on the door If no one is available to receive the parcel follow the procedures in 322 311 and 322 312 Handbook M 41 TL 4 03 01 98 45 Updated With Postal Bulletin Revisions Through April 5 2001 321 5 On Route 46 321 5 321 6 322 322 1 322 11 322 12 322 2 322 21 322 22 322 23 322 3 322 31 322 311 Finger mail between delivery stops placing it in order of delivery see section 133 2 When withdrawing flats from satchel observe and remember address of next piece to avoid back tracking Deliver all mail carried then pick up mail for the next part of route from the relay box If more than one relay is in relay box take next numbered bundles up to and including the one
39. of the foot carrier route which the carrier takes out of the office in a satchel Casing or Routing The act of placing letter and flat mail in the separations of carrier cases Also refers to the process of placing flat mail in delivery sequence Centralized Markup Processing of markups at a central point Circulars Circs Third class mail consisting of printed or reproduced material sent to several persons nonpreferential mail City Delivery Delivery by carriers of mail addressed to residences and business places within the city delivery limits of the post office Collating Mail Combining or merging two or more sets of sequenced mail together into one bundle while maintaining the sequence of delivery Handbook M 41 TL 4 03 01 98 113 Updated With Postal Bulletin Revisions Through April 5 2001 Glossary 114 Collection Route A route on which all or practically all of the stops are for collection of mail Combination Services Route A route on which in addition to the delivery of parcel post other delivery duties are performed Courtesy Box Collection box equipped with mail chute for motorists Cut Off Time A time set by the unit manager when carriers make a final withdrawal of mail from distribution cases Deadheading Traveling over portion of a route s line of travel at which no deliveries are made Deviation A departure from the normal line of travel or schedule D
40. or return of the article Special services mail that is first identified while performing street duties will need to have a Form 3849 completed at the delivery point to ensure proper recording of these items when the carrier returns to the office Other Duties Mailing Cards Check correct and sequence if necessary mailing cards assigned by managers bearing names and addresses of customers or former customers of the route Reports Report to unit manager all unusual incidents of conditions relating to mail delivery including mail found trapped behind wall mounted and wall recessed apartment house mailbox units condition of street letterboxes and relay boxes e g unanchored boxes and schedules Part Time Flexible City Carriers These carriers may be assigned to perform clerical duties and may be required to pass examinations on schemes of city primary distribution if their assignment anticipates use of scheme knowledge 13 Delivery and Collection Rules 131 Delivery on Letter Routes 131 1 Security of Mails 131 11 Keep the mail in your possession or locked in a relay box or vehicle All equipment and undeliverable mail must be returned to the post office at the end of each trip 131 12 If the use of a satchel cart is authorized exercise reasonable care to prevent any attempted theft from the cart while delivering your route Handbook M 41 TL 4 03 01 98 7 Updated With Postal Bulletin Revisions Through April 5 2001
41. will receive one 10 minute break period in the office rather than two such 10 minute breaks on the street Such break will be scheduled by the employer Line 19 Vehicle Inspection 1 Only those routes assigned a postal vehicle or a commercial contract vehicle will record this time Generally vehicle inspection is made promptly after recording your reporting time If you inspect the vehicle during the morning office timeclock rings Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 922 7 record the time on line 19 2 However if you pick up the vehicle at the garage and inspect it at that point the time required is part of the garage time and is not recorded on line 19 3 Vehicle inspection time is not allowed for a carrier who has a drive out agreement or uses his her own vehicle under contract g Line 20 Personal Needs etc An allowance of 5 minutes is permitted on the first trip for personal needs obtaining hat and coat from wall racks before leaving office visiting swing room to obtain rain gear from locker etc An additional 2 minutes is allowed on the second trip and an additional 2 minutes is allowed on the third trip Do not record this item on Form 1838 C it is recorded on Form 1838 h Line 21 Recurring Office Work Not Covered by Form Use Comment section to identify each activity Describe activity performed and time spent Record time
42. 0 INCH SEPARATION IN M LL ITEM 124 ITEM 144 221 4 Letter Separations 221 41 f possible letter separations should contain not more than two numbers of deliveries particularly on motorized routes so mail can be distributed in the order of delivery This is done by placing mail for one number at the left side of separation and one at the right side 221 42 When necessary to use three numbers per separation mail for the middle address should protrude from the case in order to sequence without rehandling Where there are two stops per Where there are three stops per separation place letters for separation place letters for 706 at left side and 708 at right 730 at left 734 at right and bs in center 02 704 706 08 5 E 1810 12 1814 16 7 Ke CE BROOKS ST O 7 77777777777 77 NORTH GRD ST Handbook M 41 TL 4 03 01 98 17 Updated With Postal Bulletin Revisions Through April 5 2001 221 5 Office Time Preparation 221 5 221 6 Identifying Relays Each relay see glossary is identified by a number on the label of the letter separations The number is placed under a diagonal line directly under the first street number of the rela
43. 1 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 274 271 7 Place all sacks in designated location for relays 272 Carry Outs Packing the Single Satchel 272 44 Strap out the carry out mail letters and flats as described for relayed mail and number each bundle 272 2 Place registered and other special articles in pocket of satchel 272 3 Pack the bundles bearing highest numbers at bottom of satchel and work up so that number one bundle will be on top The mail will then be packed in the order of delivery 2724 Pack the bottom of satchel solid and stand first bundles of flats on end on top of bottom row with addresses on top so they can be easily read when carrying the satchel 273 Carry Outs Packing the Double Satchel When using the Double Satchel in a configuration with the waist belt the satchel must be put on first and then loaded with mail Carriers are required to carry the appropriate amount of mail up to the 35 pound limit to complete each assigned relay without additional trips to the vehicle or relay box Carriers should use their discretion in arranging mail in the Double Satchel to ensure the most efficient methods and comfortable weight distribution 274 Motorized Routes All mail on a motorized route is carry out mail see part 322 Handbook M 41 TL 4 03 01 98 41 Updated With Postal Bulletin Revisions Through April 5 2001 28 Office
44. 1 amp 2 at Time of Delivery Collect the amount shown be Collect the amount shown low if customer pays by CHECK below if customer pays in made payable to the mailer CASH includes MO fee Check Cash AT MDOe F5 82759 amp Amount at yx Amount al To E AC rofrt C O D og Jo S ran SE QS Remit COD Charges to EMCA No 5 5 Bouteler CO dA3i Senger via Express Mail 5 S From Date Payment Sent to Mailer Date Form 3849 D Sent x FM AAt Omya T z Bs Check Number MO Number 28 fb Low 72 a a E Snan Jua SP S716 Delivered By Date Delivered LS x o L1 Registered Mail vi Express Mail Form 3849 D Requested 28 Date of Mailing EG Da T 2 10 2000 58 1 DO NOT allow the recipient addressee or agent to examine the contents before payment 3 if payment is by check enter check number above 2 DO NOT deliver this article until payment is collected 334 4 When delivery cannot be made for any reason complete and leave PS Form 3849 See subchapter 23 for appropriate scanning procedures Endorse the article with the reason for nondelivery enter the date and your initials on the article and return the parcel with tag intact to the delivery unit see Exhibit 334 4 Exhibit 334 4 United States Postal Service Today s Date Sender s Name Sorry We Missed You We Del
45. 1 98 19 Updated With Postal Bulletin Revisions Through April 5 2001 223 Office Time Preparation 223 Pre Casing Procedures 2231 Letter Size Mail 223 41 Withdraw letter mail from city distribution cases unless mail has already been placed on carrier s case ledge by a mail handler or clerk 223 12 Place letter mail on carrier case ledge with stamps down facing to the right side of ledge 223 13 Obtain mail from tray cart or hamper when mail is so provided 223 14 f mail is received in bundles open the bundles and place mail on ledge Deposit facing slips and twine in waste receptacles 223 15 Keep First Class separate from Periodicals but make no attempt to separate them if they are mixed 223 16 In offices under expedited preferential mail system a city carrier normally sorts only preferential and time value mail before leaving to serve his route Casing of non preferential mail is done in the afternoon when he returns to the delivery unit 2232 Magazines Papers and Other Flat Mail 223 24 Withdraw magazines papers and other flat mail from flat cases and place neatly in basket or on floor at case when they are not at carrier case upon reporting Don t obstruct aisle space or create a tripping hazard 223 22 f the flats for your route are received in sacks remove the flats promptly and stack neatly on the floor or in hampers when provided Examine sacks after dumping to insure that sacks are empty Place empty sacks in th
46. 112 6 112 61 112 62 112 7 Security Protect all mail money and equipment entrusted to your care Return all mail money and equipment to the post office at the end of the workday Do not place mail in your pockets or clothing lockers or desks or in parcels hand grips lunch containers or other luggage Safety Conduct your work in a safe manner so as not to endanger yourself or others see part 133 for general safety practices and part 812 for vehicle safety practices Neatness and Example Maintain a neat clean and generally creditable appearance Conduct affairs of personal life in a way that will reflect creditably on both you and the Postal Service Courtesy to Public Do not engage in controversies with customers or other members of the public when on duty When requested furnish customers with postal and other reasonable information and provide change of address cards and other postal forms Proper Vehicle Operation See subchapter 81 12 Basic Carrier Duties 121 121 1 121 11 121 12 Office Duties Time Allowances Route or case all classes of mail exception DPS mail will be cased only when management requires in sequence of delivery along one or more established routes see exhibit 121 11 for maximum time allowances The accurate and speedy routing of mail is one of the most important duties of a carrier you must be proficient at this task Time standards for carrier office work see exhi
47. 131 13 General Information 131 13 131 14 131 2 131 21 131 22 131 23 131 3 131 31 131 32 131 33 131 34 131 35 131 36 When leaving the route for lunch lock undelivered registered and COD mail in a designated relay box or vehicle in accordance with existing practices Make a simple record of registered COD and other more than ordinary value items which are left On return from lunch check to insure that no pieces are missing Do not remove stamps from mail or throw away or improperly dispose of mail Line through uncanceled stamps except on philatelic mail to prevent re use Delivery Point Sequence mail may contain uncanceled stamps that will not be identified until the mail is being readied while performing street duties These stamps should also be lined through except on philatelic mail to prevent re use General Precautions Do not deliver mail that has not passed through a proper delivery unit Do not place letters large flats and other mail within the pages of magazines catalogs etc at any time Whenever letters and flats are cased together care must be exercised to avoid having letters fall between pages of magazines etc When you find in a mail receptacle mailable matter on which postage has not been paid addressed to or intended for the person in whose receptacle it is deposited take the matter to the post office for treatment as provided in section 146 2 Postal Service Manual If gen
48. 1838 C see exhibit 922 11 p 1 2 3 and 4 Use a separate form to record each day s count Make and record the count on the worksheet in duplicate using carbon paper except on the day of inspection when the count is made and recorded in duplicate by the route examiner or manager making the route inspection In cases where it is not practicable for you to report early enough to make the count it may be made by the manager or other competent employee The worksheet is used to record preliminary data for totaling and later transfer to Form 1838 by management Lines on the worksheet correspond with lines on Form 1838 Space is provided for entering starting and ending time of all actual time items which are included or excluded from net and or standard office time allowances In addition notations and comments pertaining to the mail count or route conditions should be made on the worksheet which will be helpful in later preparing the summary and making proper and realistic route adjustments Report unusual conditions under Carrier s Comments If this space is inadequate enter additional comments on blank side of Form 1838 C Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 922 13 Exhibit 922 11 p 1 Form 1838 C Carrier s Count Mail Letter Carrier Routes Worksheet nited State Post Office Qual Mylown AM 1 Letter Size
49. 22 14 updates form number Section 922 2 changes font and changes language for regular or replacement Section 922 41 changes column to line Section 922 41c updates recording of DPS pieces Section 922 42 changes column to line Section 922 421 changes column to line Section 922 422 changes column to line Section 922 43 changes column to line and adds Express Mail Section 922 45 updates title to match current mail classifications Section 922 451a c deletes language referring to Non Markup offices Section 922 452a updates title and is renumbered to 922 451 Section 922 452b updates endorsements and is renumbered to 922 452 Section 922 453 adds new language to clarify Computerized Forwarding System Markups Section 922 46 changes column to line Section 922 47 changes column to line Section 922 51a adds Express Mail and reference to accountable mail identified on the street Section 922 51b clarifies DPS procedures and reference to trays Section 922 51e updates reference to Line 18 to represent current line item Break Local Option Section 922 51f updates language to incorporate commercial contract drive out agreements and under contract vehicles Section 922 51g updates form reference Section 922 51j updates form reference Section 922 6 deletes reference to multiple trips Section 922 7 updates form reference Section 924 1 updates form reference an
50. 2802 D Cancellations All previous issues of Handbook M 41 are obsolete Effective Date This handbook is effective March 1 1998 nne PER Nicholas F Barranca Vice President Operations Support Summary of Changes Summary of Changes Chapter 1 General Information Section 121 31 clarifies review of change of address information Section 121 32 is replaced by text from previous edition s section 121 31 Section 121 33 replaces old language with new language addressing Computerized Forwarding System handling procedures Section 122 22 adds the words Express Mail Section 131 37c replaces obsolete Form 3570 with Form 3849 Delivery Notice Reminder Receipt Section 131 47 incorporates language for the allowed use of the Edit Book Chapter 2 Office Time Preparation Section 223 15 updates mail classification Section 223 16 deletes references to Non Central Markup Offices Section 23 is obsoleted and held as reserved with any relevant information incorporated into section 24 Section 24 corrects reference to UAA Section 241 11f adds language for Court Ordered Protected Individual COPI Section 241 12 deletes reference to volumes Section 241 13 is updated to reflect the current use of Computerized Forwarding System CFS and handling procedures for Form 3575 Section 241 14 outlines handling procedures for Form 3575 and mail for new changes Section 241 15 deletes old language and adds new l
51. 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 342 the mailpiece and return it to the appropriate location when you return to the office 34 Notice 11 and Form 3521 Exhibit 341 341 Notice 11 Information for Apartment House Customers This notice shall be placed in apartment house letter boxes for customers who have moved into the building INFORMATION FOR APARTMENT HOUSE CUSTOMERS The following information is intended to help prevent the possible delay non delivery misdelivery or loss of your mail The names of all persons receiving mail through your mailbox should appear either on the outside or inside of the box Advise correspondents to use the apartment number and ZIP Code on all mail ad dressed to you and include both in your return address Mail receptacles and contents are protected by Federal law and this law prohibits attempts to pry boxes open or otherwise tamper with them If you lose your key apply to the building owner or manager for another one Failure to keep the letterbox locked at all times may result in suspension of delivery service It is contrary to postal regulations to deliver mail including check letters into unlocked or defective apartment mailboxes Postmaster Notice 11 March 1972 342 Form 3521 House Numbers and Mail Receptacles Report Use Form 3521 to report irregularities mailboxes house numbers and othe
52. AIR TAG Mileage Vehicle No Type of Vehicle Li Postal Li Leased Mechanical irregularities must be reported immediately on this form to the dispatcher or supervisor when vehicle is checked in Initials are required for valid tag report Check repairs needed and explain under remarks I Accident Springs H Windshield Wipers Radiator Engine Body Brakes Differential Clutch Lights Tires Steering Transmission Carburetor Indicate Possible Trouble If not corrected on first tag Supervisor to consult garage foreman or contractor Missing Grab Leaks Heats Up Fade Slips Pull Broken Short Out Remarks Name of Station Branch Driver s Check In Time Hour Driver s Signature a m p m Driver s Receipt for Reporting Defect Signature of Lessor or Supervisor TO BE COMPLETED BY SUPERVISOR Person Notified Notified Date C vVMF C Lessor Signature of Supervisor Time Notified Hour 1 a m LI p m Person notified vehicle repaired for service TDate Time Notified Hour Vehicle Defect Report Required oan g Yes No p m Signature of Supervisor Reporting Vehicle Date Ready for Service PS Form 4565 June 1984 MECHANIC LESSOR COPY 1 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Thr
53. If the article is endorsed Return Receipt Requested Showing Address Where Delivered enter the address where the article was delivered in space provided If the article is endorsed to indicate delivery is restricted it should be treated in accordance with section 335 12 Handbook M 41 TL 4 03 01 98 55 Updated With Postal Bulletin Revisions Through April 5 2001 337 On Route Exhibit 336 1 56 337 337 1 337 2 337 3 337 4 337 5 337 6 338 338 1 338 2 SENDER Complete items 1 and or 2 for additional services also wish to receive the Complete items 3 and 4a amp b following services for an extra Print your name and address on the reverse of this form so that we can fee return this card to you t Attach this form to the front of the mailpiece or on the back if space 1 C Addressee s Address does not permit Write Return Receipt Requested on the mailpiece below the article number R n E ricted Deliver The Return Receipt will show to whom the article was delivered and the date 2 est ed Delivery delivered Consult postmaster for fee 3 Article Addressed to 4a Article Number BMR Entecpeise 200 W Central A ve Kalamazoo MI oob 4b Service Type Cl Registered CO insured Certified O cop E Mail Return Receipt for xpress Mail L Merchandise 7 Date of Delive 1ol20 46 8 Addressee s Address Only if requested and fee is paid
54. L 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 221 2 22 Casing and Preparing Mail 1 INCH SEPARATION 10 INCH SEPARATION 200 LETTER SEPARATIONS 4 PAPER SEPARATIONS 221 Carrier Cases 221 1 Description 221 11 Small separations 1 or 2 wide are for letters 221 12 Wide separations approximately 10 wide are for magazines papers and large flats 221 13 The street numbers on a carrier case are placed in the order carrier serves his route 221 14 The first delivery on the route is at the left side of the lowest shelf for letters and flats 221 15 The numbers run from left to right with the last delivery at the right side of the uppermost shelf for letters and flats 221 2 Arrangements of Separations The standard city carrier case normally may utilize four five or six evenly spaced shelves with 40 one inch separations in each The individual dividers are removable so that the separations can be widened when necessary Management will determine the number of shelves and separations to be used for each route The basic case may be further modified by adding wings to provide for greater capacity Handbook M 41 TL 4 03 01 98 15 Updated With Postal Bulletin Revisions Through April 5 2001 221 3 Office Time Preparation 16 2213 Modified Carrier Cases 221 31 This case is arranged to p
55. Letter Separations ous van hata ie asiheavinid ved RUE ER utc e dash a Udine i a RE ated 221 5 Identifying Relays iii derer acr dades eS dede ad a PER dde de 221 6 Number Arrangement for Flat Separations 00 ccc eee eee 222 Systems for Casing and Preparing Mail 0c cece eee eee 223 Pre Casing Procedures 00 cee eee eee rE eee a Ta A 229 1 Letter size Mal ns sxc corsakiee die Rated TET T RENEE 223 2 Magazines Papers and Other Flat Mail 0 cece cece eee 224 Casing Letter Size Mail S506 enxecne DeL RR Cac died SR LE RARE xk MR ts 224 1 Learning Carrier Line of Travel 0 0 cece eee 224 2 Coordinating Eyes and Hands sssssssssssssess sees 225 Casing Magazines Papers Flats etc 0 eet ees 225 1 Two Bundle System 2via lt vars da burns a dre EE dne bte elo bbes Sa Habes 225 2 Modified One Bundle System sssssssssssssssss ee 23 Data Collection of Special Services Mail 0 ccc ccc cn cence e 231 Preparation In Office a wchosn dan sine rac Saar D EX MW V a1 2c D RO d E eO AU DA 232 At Delivery Point RET ETT TUN 232 1 Delivery Events 2 42 sedat team Pa dede deme qa uo dde detegere didt 232 2 Nondelivery BUBHLST sais cenvucindes LR Da er due Eb OPERE THES Xd PE ou 233 Return to Office axkaesexoezkossad ue CIA TS IRAE IAS rA Ra n RR Rd xii Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001
56. Notice to Change Forwarding Order 0 00 e eee eee eee es 245 7 USB co A ne Ri ee E A ee ee A 245 2 PROD ARAM OM uiid en LU dtr Jat Route donet eed acd os ond gettin dea hide cote 25 Carrier s Route Book Instructions and Report 0c cece cece eee eee 251 Delivery Instructions Form 1564 A Exhibit 251 02 eee eee 251 1 Collection Points 0 ete eee E eens 251 2 Relay Points or Park and Loop Locations 000 cece cece eee 251 3 Route Schedule an aaa i aia aa a ia aa aia D a Eai hne 20124 Transporte isses tne E ARERR ER icon e ots 251 5 Lines of Travel sergant aaa see oe ORIENTED CR RIP ae vee ee RR 251 6 Lunch Information 0 00 re 251 7 Break Information ies e tora ao d do ao ahaa UE 252 Houte BOOK 3 1 56 ores Rd rana dnte dea Roa s od ie alea Ro au al o PRG 252 1 QontenlS xiesssec ke Rae nRRRA ARR AR A ERR ERR Re RA qe RU ecd ek ed 252 2 FIIINO i ean dens deieesa wherein boii LRARP MERC AE E UPS ES eni da bn EIE 253 Delivery Management Report and Edit Book Form 1621 Exhibit 253 26 Accountable Hems s sisse ses eies seem ce dame arena ea da DR RR Rp nda 261 Accountability Procedures 0 cece m e 261 1 Acquiring Accountable Items 0 eects Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 xiii Contents 261 2 Receipting for Accountable Items 00 0c n
57. Rond R 337 Government Checks and Bonds 0 000 cece eects 338 Delivery Confirmation 00 cece eet HI nn 9390 1 DelVENIAG iuret chs eek Vx pe ERR edu Rene os dae ead d ti 338 2 Leaving NOCE 1 4 s os05 ead ota e ehe dk Rx Pea eek debe ke oe cor id dos 34 Notice 11 and Form 3521 susuusesseseeleeseseese m 341 Notice 11 Information for Apartment House Customers luus 342 Form 3521 House Numbers and Mail Receptacles Report 2 2 00ee eee 35 Answering Complaints and Inquiries 0 0 c cect eens 36 Undeliverable Hems 2 rS EUR Rm ced e ee Peewee ATUS p ha dae M re wae x 361 Undeliverable Mail s eamas ssania a a a RII IH 362 Articles Loose in Mail 0 ccc EAER p ERE ASR E AER 37 Collection of Mail 2 0 nent need rr 38 Receipting for Registers From Contract Stations and Branches 00eee cues 4 Office Time Return 2isucsuesstor khu PER ERR E HRERER ERE LE TR ERR Ens 41 WSS OP TINIGOdI Sq eseaciba s d rati oo Top RE e ERE Caper ROI d HOP REM EE 411 Non PSDS Offices ions iodacses Usos eU ba EAQUE Ee pREanE3ERdeu AERA rU TAa gd 412 PSDS Offices at cath hoa Ebo mdi aris lai cisek sax DS Espada Ecce Ed 42 Disposition of Collected Mall 4125422426234 tarda hedera usado eeu hee die Pe EO hr ded 43 Clearance for Accountable Items 0 c cece ence cence I sen BON C TC D E A 432 Registered and Certified n n
58. STAL SERVICE LIST OF RECEIPT FOR CUSTOMS DUTY MAIL DUTIABLE ARTICLES nimi a REN SR NUMBER OF ARTICLES WITH CUSTOMS ENTRY SIGNED CUSTOMS MAIL ENTRY FORMS Forms attached From delivering employee NO ARTICLES RETURNED AMT OF DUTY COLLECTED ee DELIVERING EMPLOYEE Signatures CLEARING EMPLOYEE Signature Pie in 2944 U S G P O 1993 342 723 83795 261 24 Accountable Mail Matter Received for Delivery Exhibit 261 24 261 241 Check name and address on each article to determine if it is for an addressee who has moved or who lives on another route If addressee has moved supply the new address If for another route return article to clerk 261 242 Verify registered number appearing on article with entry on Form 3867 261 243 Sign surname and initial Form 3867 opposite entries if correct Multiple entries may be bracketed and a single signature entered Individual responsibility is assumed by the carrier upon receipt Handbook M 41 TL 4 03 01 98 37 Updated With Postal Bulletin Revisions Through April 5 2001 261 25 Office Time Preparation Exhibit 261 24 38 261 25 261 251 261 252 261 253 Pas UNITED STATES Accountable Mail Matter Received for Delivery POSTAL SERVICE Registered No COD No Total Express Mail Total Delivery Clerk s TA A Clearing Reason for Certified RA 1 i Date ti ied Total Return i R RA Amount Money or Carrier s Clerk s Non
59. Service POSTAGE DUE BILL Kaplan Eled ec 22 54 Marys Lane Dated Postmark Hu Postage due articles amounting to _____________ dollars and RUE RN cents are delivered upon payment of this amount Equivalent postage is attached to this and the necessary follow sheets that form a part of this bill If you have deposited a sum in advance for postage due mail the amount of this bill is being deducted from your account Please see that the value of the attached postage corresponds with the amount stated PS Form 3582 A December 1986 We onueninicum MOMITING AEEICE 100A 270 18 Exhibit 261 22 p 2 V S POSTAL SERVICE DELIVERY ZIP CODE DATE POSTAGE BUF Loa po uc d CARRIER CHECK OUT CARRIER CHECK IN MAIL ACCEPTED CARRIER MAIL RETURNED AMOUNT AMOUNT DUE co CARRIER CLEARANCE CLERK Signature um INITIALS Signature 4 TOTAL OTHER LOGS THIS DATE Staple Logs Together REMIT THIS AMOUNT a b ENTER TO AIC 114 PS Form Dec 19803584 r U S GOVERNMENT PRINTING OFFICE 1993 342 723 83769 261 23 Customs Duty Exhibit 261 23 261 231 Check name and address as for registers see section 261 24 261 232 Check mail entry number and verify number of articles received with entry on Form 2944 and if correct sign in lower left corner 36 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 261 243 Exhibit 261 23 V PO
60. Time Preparation 28 Carrier Auxiliary Control Prepare Form 3996 Carrier Auxiliary Control see exhibit 28 as follows a 42 Items C D and E Enter the date C route number and name D lunch place and time if applicable E Item F Place an X in the space below the number indicating the case shelf containing the mail for which assistance is being requested The bottom shelf of the letter separations is designated No 1 When assistance is required for less than a full shelf of mail enter the portion of shelf in fractions The portion should be identified as follows L 1 2 R 1 4 M 1 2 L Left R Right M Middle of the shelf Items G H and I Indicate if keys and or carfare are required and if there is accountable mail for delivery on the route Item J Show the reason in detail for requesting assistance The phrase Heavy Mail is not suitable explanation Omit reason for requesting assistance during the Christmas period Item K Under Estimated Work the carrier must enter the estimated hours and minutes of the amount of assistance being requested Present form to manager Item L Auxiliary Assistance If assistance is approved the manager shall initial Form 3996 and return it to the carrier for completion of route information Overtime If overtime is approved the manager shall initial the form and enter near his initials the amount of overtime in minutes After advising the carrier the form is t
61. Update Notice Handbook M 41 City Delivery Carriers Duties and Responsibilities Handbook M 41 originally published March 1998 has been updated online with Postal Bulletin revisions through April 5 2001 Revision bars in the margin indicate where changes have been made since publication of the March 1998 printed version Future printed editions of Handbook M 41 will include these revisions Affected sections m 122 2 Special Services Postal Bulletin 22047 4 5 01 m 133 Safety Practices Postal Bulletin 22013 12 16 99 m 221 2 Arrangements of Separations Postal Bulletin 22029 7 27 00 m 221 8 Postal Bulletin 22029 7 27 00 m 222 Systems for Casing and Preparing Mail Postal Bulletin 22029 7 27 00 m 23 Reserved Postal Bulletin 22047 4 5 01 m 241 31 Purpose Postal Bulletin 22013 12 16 99 m 241 32 Duration Postal Bulletin 22013 12 16 99 m 244 new section Form 1564 B Order to Box Section or Other Special Orders Postal Bulletin 22013 12 16 99 m 245 new section Form 3546 Notice to Change Forwarding Order Postal Bulletin 22013 12 16 99 m 262 Form 3849 for Registered Certified and Insured Mail Postal Bulletin 22047 4 5 01 322 Motorized Routes See also Chapter 8 Postal Bulletin 22047 4 5 01 322 12 Postal Bulletin 22029 7 27 00 322 23 Postal Bulletin 22029 7 27 00 332 Postage Due Postal Bulletin 22047 4 5 01 333 Customs Duty Mail Postal Bul
62. a physical inspection of a parcel post route On days other than inspection day a manager makes a selected check of mail count time entries made by the carrier on Form 1838 A Forms Used Regular Routes Except on the day of inspection the carrier makes the count and records it in duplicate using carbon paper both on the worksheet side of Form 1838 A and on Form 1838 B see exhibit 932 11 p 1 2 and 3 Handbook M 41 TL 4 03 01 98 105 Updated With Postal Bulletin Revisions Through April 5 2001 932 12 Mail Count and Route Inspection 932 12 On the day of inspection the manager making the inspections makes and records the count The examiner enters the carrier s name in the space provided and signs the form below the name of the carrier 9322 Auxiliary Assistance When necessary the auxiliary carrier completes a separate Form 1838 A and or Form 1838 B in duplicate using carbon paper The Auxiliary Assistance box must be checked and a separate form must be used for each route given assistance 933 Form 1838 A Worksheet Preparation Exhibit 932 11 pp 1 and 2 933 1 Clock Rings Begin at bottom of Clock Rings column and ring up recording time for each trip 9332 Type of Service Use following symbols to identify type of service for which time is recorded Transit or travel time Parcel Post delivery Relay only Collection only J O D V 4 C F Combination relay collection and firms Inter a
63. able Items 261 Accountability Procedures 261 1 Acquiring Accountable Items 261 11 Accountable items are keys postage due customs duty and special services mail 261 12 Generally carriers are required to call at the finance cage for accountable items They may be called in groups by call of route numbers or by passing a paddle see glossary for paddle system At some offices the items are delivered to the carrier at his her case 261 2 Receipting for Accountable Items 261 21 Keys A numbered check is issued to each employee When you surrender the check you will be given a set of Arrow and or padlock and or truck keys In some instances a signature is used in place of a numbered check The keys are on a chain which must be securely fastened to a belt or clothing Keys must be returned at the end of the tour of duty The two most common type of keys are pictured below 261 22 Postage Due Exhibit 261 22 All postal employees are expected to protect postal revenue All postage due items found in the mail should be brought to the finance window for postage accounting Count the amount of postage due represented by the postage due stamps or meter strips on the envelope or on Form 3582 A Give the finance clerk cash or sign Form 3584 for the amount due Handbook M 41 TL 4 03 01 98 35 Updated With Postal Bulletin Revisions Through April 5 2001 261 23 Office Time Preparation Exhibit 261 22 p 1 U S Postal
64. ail Count and Route Inspection 0 cece eee eee ees 91 iO CCT Wisco S eosdebet cette metti eee hatte asses mer mice tte area oma e neues bis 911 Definitionzand Purpose 35e eeu Leu e EIER debe xus d aa biel ae da 912 uirum sic edd Hat eect gate cated dee teresa ttl Lee ted Gat eed ieee S 913 Advance Notice 2o ex eee Cheese eA Ree ee eee es 914 ADSENGCES cosokaksse diu p RherReenm dE REPRE Ree deh ERA elev eve ead es 915 Inspection Day sb iei ERO eh Ede AA d RD E Res Handbook M 41 TL 4 03 01 98 xvii Updated With Postal Bulletin Revisions Through April 5 2001 Contents 516 en eccL PRENNE UTI TET UT 917 Dry Run Count 22r REA pack oe ai x ab I RR GU EErEE rrn rrr 918 Special Route Inspections lsssssssssssssesesese s sehen 918 1 When Required 2occcen wea ra eR Cae dat ROG d d ape UR eie aUe RC Wo a aet Red uda 918 2 Manner in Which Conducted 00 0 ccc cee n cece ence nae 92 Letter Routes a 1eterkpd Renan tarte e E Ln E db Ld ka DRE dian anand ch Peel dor dios oed 951 Basic Requirements ciceaniccasnaduchadenderndvaxdir ER ERU RUN Re i rnrn 8S1 SCOUBIBIIB dng at ier dae ond Ve duin Vr aie don Sten dvs nay bai lone w aden ie OAS eNOS nc ires een E na tacks nacre wa wes E AA Eason earn ee DRE ae 921 3 Casing Mail by Carrier 2x i6a0icarnsds 3r p a E Get tb dx aban 922 Form 1838 C Worksheet Preparation 0 0 cece cece eee 922 1 Mss ESO a oda debebam rud ented EN ana A AR 922 2 Making
65. ail HEN Bef 5 All parcel Post over 2 Ibs ej 7 Bi E zaz 6 Sequenced and Collated i 4 7 Letter Size 1 496 Other Size 9 2nd Class Marked up exclude Form 3579 Po 2 4 10 Mail with Form 3579 attached P 5 e 5 12 Change of Address Recorded 2 7 13 Insured Receipts Turned In Enter Line Number DPS Volume Pieces 7a 4 In Explanation Column To be added to line 7a on PS Form 1838 Ul r 7 Registered Certified COD Customs j Comments Begin rA B 6 00 Postage Due F 3868 signing for retuming funds and ae i TOTAL 46 Withdrawal of mail 15 Line Ella tnam caller souice Time Clock Rings Sequencing and collating By Pass Mail 16 Line Za called to phone epe E Actual Strapping out tine 7 Line 216 Trip to throwback care AM a R Break local 18 rok een opion Lene Ne Trip ta throwback case PU m Vehicle inspection 19 L 3 Offfice Work not covered by form work functions a must be identified and approved as being B amp necessary and of a continuing nature use Comments Section E i 15 00 SA 3 Waiting for mail office and other office activitie z piri adig a continuing bas which are R 1 4 08 SA o excluded in computing the net office time Use o Comment section L 09 24 SA E ini m Counting mail and filling out form 1838 worksheet B U6 0U z E Signature of Carrier or EXmmiaag Day of Week Date Reg Repl Lunch uw I certify the above Information From d E Ment recorded by me is correct Sa
66. ail at the post office Bring this form and proper ID If your agent will pick up sign below in item 2 and enter agent s name here 1 a Check all that apply in section 3 k ee b Sign in section 2 below c Leave this notice where the carrier can see it 2 Sign Here fo Authorize Redelivery or 1o Authorize an Agent to Sign for You CLIFF AVENUE ANNEX 57104 620 S CLIFF AVE M F 8 00 A M 5 00 P M SAT 8 00 A M 11 30 A M 1 800 555 0000 3 O Redeliver Enter day of week Wow atleast two delivery days for Printed redelivery or call your post office to Tare Doe 42r ma n SS LM 6299 FAAN ANNS HARS Er Leave iten at my addre eave item a y ress Ty Delivery Address Specify where to leave Example porch side door This option is not timua amaoni USPS Ill of delivery PS Form 3849 November 1999 Reverse Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 336 3 Exhibit 335 1 p 2 335 2 336 336 1 336 2 336 3 Ee Delivery Roce ERAT MTT Firm Delivery Receipt for Accountable and Bulk Delivery Mail 5194 9990 0002 38528 5971 Certified Delivery _ Ad Express Mail Recorded Delivery Retum Signature Mail for Bill No 3 cop B Conan atn sured E Registered eom EA US Ender nai rad S Office of Origin n Office of O
67. al facilities where automated fueling systems are installed and appropriate identification cards or operator s badges have been issued Complete Form 4570 Vehicle Time Record and put in designated place Repairs Reporting Defects Driver must a report all mechanical defects or failures and major body damage on Form 4565 Vehicle Repair Tag see exhibit 842 1 as soon as noted and b immediately turn in the completed form to a dispatcher or manager Minor body damage can sometimes await repair until the next regular inspection and need not be reported more than once Preparation of Form 4565 Whenever a motor vehicle requires repairs complete Form 4565 in triplicate as follows a Enter vehicle number and the hour and date vehicle was checked in b Put check mark opposite item requiring repair or if not listed enter opposite Other Repairs C Describe details of repair under Hemarks For example if brake block is checked state pulls to the right brakes fading etc Disposition of Form 4565 Deliver to the garage dispatcher or manager for initialing Driver copy will be returned to you and should be kept as proof that damage was reported Attach dispatcher copy to Form 4570 Mechanic copy is sent to the garage with vehicle Handbook M 41 TL 4 03 01 98 87 Updated With Postal Bulletin Revisions Through April 5 2001 842 33 Vehicle Operations Exhibit 842 1 88 U S Postat Service VEHICLE REP
68. ame whether performed by a foot or motorized carrier or whether collections are made from street or building boxes Therefore the general rules that apply to all are given exceptions are stated separately Collecting Mail as Scheduled Collect boxes in order and not earlier than the time shown on the schedule Do not skip any collection boxes except in emergency In this case a report listing each box skipped should be made to the manager on Form 1571 Handling of Mail Matter Use hoop sack pouch or satchel when removing mail from collection boxes Remove old labels from all pouches and sacks Keep mail collected from boxes in clusters segregated Be sure that the mail is placed in the proper sack and that the sack or pouch is properly labeled Keep mail that is in a faced condition faced Do not break open bundles of mail as this causes additional work Collect mailable matter placed on top or near collection boxes Accept letters and other prepaid small articles tendered by customers for mailing Do not return any mail to a customer Refer the customer to the unit where the collection mail is deposited Protect the mail at all times Do not leave mail unguarded Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Collections 55 544 544 1 544 2 544 3 Examining and Locking Boxes After emptying box examine inside of box for possible trapped mail especially in motorist
69. and authorized when making light delivery vehicle route inspections 812 Safety Practices 812 1 Practice safety in the office and on the route 812 2 Observe all traffic regulations prescribed by law Rules applying to the public also apply to operators of postal vehicles 812 3 Seatbelts must be worn at all times the vehicle is in motion Exception for Long Life Vehicles In instances when the shoulder belt prevents the driver from reaching to provide delivery or collection from curbside mailboxes only the shoulder belt may be unfastened The lap belt must remain fastened at all times the vehicle is in motion 812 31 When traveling to and from the route when moving between park and relay points and when entering or crossing intersecting roadways all external Handbook M 41 TL 4 03 01 98 81 Updated With Postal Bulletin Revisions Through April 5 2001 812 32 Vehicle Operations 812 32 812 4 812 5 812 6 812 7 vehicle doors must be closed When operating a vehicle with sliding driver s cab doors on delivery routes and traveling in intervals of 500 feet 1 10 mile or less at speeds not exceeding 15 MPH between delivery stops the right hand sliding cab door may be left open For vehicles with separate driver and cargo compartments only working mail should be kept in the driver s compartment while performing delivery and collection duties Interior cargo doors if any may be kept in the open position to acco
70. anguage to clarify handling procedures for mail to customers who move and do not leave forwarding order Section 241 2 is updated to reflect the current use of CFS Section 241 311 is updated to reflect the current use of CFS Section 241 322 deletes language referring to Annual Counts and Inspections Section 242 111 updates handling procedures Section 242 112a updates language to reflect current endorsements Section 242 112b updates language to reflect current endorsements Section 242 112c updates language to reflect current endorsements Section 242 112d updates language to reflect current endorsements Handbook M 41 TL 4 03 01 98 iii Updated With Postal Bulletin Revisions Through April 5 2001 Summary of Changes Section 242 12 updates title Section 242 121 is updated to reflect current procedures and incorporates language from section 242 121a Sections 242 121a 242 121b and 242 121c are deleted Section 242 121d is renumbered and updated to 242 122 Sections 242 122a c 242 123a b and 242 124 are deleted Section 242 2 updates mail classification Section 242 21 is updated to clarify handling of Periodical Mail Section 242 22 is deleted Section 242 23 is renumbered to 242 22 Section 242 3 updates mail classification Section 242 31 is deleted Section 242 32 is updated and renumbered to 242 31 Section 242 4 updates mail classification Section 242 61 is updated to reflect the current handling proce
71. annan nannan naen PGSRAAME YE TIL 261 22 Postage Due Exhibit 261 22 20 ees 261 23 Customs Duty Exhibit 261 23 0 eee 261 24 Accountable Mail Matter Received for Delivery Exhibit 261 24 261 25 CODs Exhibit261 25 sanete sepe ad odes Reha EP even EE 262 PS Form 3849 for Registered Certified Express Mail Insured and Other Special services Mail Exhibit 262 2 200 ac eer eru e e ip eva R9 a kak E DPD Ra D 27 Preparation of Relays and Carry Outs isssssssssssessssssss s 271 Relays 0 6 deat dein Mae dus we a pb bust ag Cx debe de ded a Ree edad 272 Carry Outs Packing the Single Satchel 0 00 00 cee eee eee es 273 Carry Outs Packing the Double Satchel 00 cc cece eens 2 4 Motorized Routes access eR eR oe Re Exe heed Oded Mee RA OR A Mea I e deaa dee de 28 Carrier Auxiliary Control 0 00 eR m 29 Before Leaving for Route 00 eee en 291 Withdrawal of Mail ese sssrrssiis steeri nesrin ika RR 292 Data Collection Devices 0 ccc e m 299 Timecatds vss ey rods HR ERR IDEE aoe tates ong BN oe ERR D a iets AUR 2 ON Route 22sesissctenbgaceadeehaedivens da raves piae NS Pl RE peg dpa apis 31 Use of TransportallOn oc bep RR ERR ERERERE ERE V EREITS EERTERd RE Re ode Sid Busa d Seer CBE iisceeenbansasncadoxa iud ada daa ase Bot ub copa dnas dc 312 Private Car and Motorized Routes ssssesssee III 32 Delivery of Ordinary Ma
72. ase program understand that there are areas where the Postal Service will not leave parcels for security reasons Mailers also understand that carriers do not leave packages without protection from inclement weather If there is not a suitable location to leave a carrier release parcel Form 3849 must be left 322 312 When the Carrier Is Not Authorized to Leave Ordinary Parcels a Handbook M 41 TL 4 03 01 98 When someone is usually available to receive parcels When an ordinary or unnumbered insured parcel is not delivered on the first attempt and the carrier knows that someone at the address is usually available to receive parcels do not leave Form 3849 Delivery Notice Reminder Receipt Write the date and the carrier s initials and route number near the address and return the parcel to the office Place the parcel in the gurney at the carrier s case Attempt a second delivery on the next delivery day If the parcel is not delivered after the second attempt complete and leave Form 3849 Legibly endorse the form with the following information 1 Article number if applicable 2 Date 8 4 Senders name 5 Article requiring signature at time of delivery if applicable Type of mail 6 7 8 When someone is not usually available to receive parcels If no one is available to receive the parcel and the carrier knows that someone at the address is not usually available to receive parcels complete an
73. atlached o HS za 12 Change of Address Recorded 29 E 7 28 B zz 13 Insured Receipts Tuned In i E 6 21 Enter Line Number DPS Volume Pieces 7a G43 6 0 17 In Explanation Column INE TO be added to line 7a on PS Form 1838 E 604 Registered Certified COD Customs Comments Begin Here B 6 0 4 Postage Due Form 3868 signing for 14 TOTAL retuming funds and receipts 48 r communications 7 7 Wis ressTo mail 15 Line Eta Offtetat eut fle window clerk Time Clock Rings Sequencing and collating By Pass Mail 16 related to general delivery E Actual Siraping out tme 17 Line DI Taip to thnrowbach cate Break local option 18 R Vehicle inspection 19 L Bo necessary and of a continuing nature 21 use Comments Section 96 i lt ke o Ei E 3 E 15 00 WE B Waiting for mail office and other office activiti 44 84 W 2 kotporiomodona continuing bass which ae o R 14 84 WE o excluded in computing the net office time Use fe SER Comment section 8 L 0968WE e Counting mail and filling out form 1838 worksheet 23 B 06 00 WE E Signature of Carrier o Preminger Day of Week Reg Repl Lunch E 4 certify the above information From To QA Andreu recorded by me is correct Wed 4 2 96 Reg n 1240 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 922 13 Exhibit 922 11 p 3 Form 1838 C Car
74. ature mail for delivery local managers may allow carriers to mark up this mail if accountable clerks are unable to expedite rehandling of the pieces in clearing carriers of proper responsibility Other Undeliverable Mail When customer has moved and left no forwarding instructions hold mail for 10 days except Treasury checks which are handled in accordance with the instructions on the piece Do not endorse If change order is not received by expiration date complete a Form 3575 Z and place the Form 3575 Z and mail in appropriate separation of the CFS mail Do not endorse Other types of undeliverable mail include a occupant mail address correction requested return postage guaranteed or forwarding and return postage guaranteed only addressed to Vacant buildings b mail addressed to customers who are Temporarily Away and retention period for hold mail has expired c mail addressed to customers who are Deceased and mail is not properly deliverable to another person d mail which is Refused and e mail for which there is No Mail Receptacle Manually endorse this category of mail as provided by current regulations Additional types of undeliverable mail are a Attempted Not Known addressee is not known at the place of address b No Such Number non existent number correct number is not known c Insufficient Address mail received without complete identifying address and the correct address is not known d Return to Sender
75. bit 121 12 represent the minimum acceptable performance standards Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 General Information 121 12 Exhibit 121 11 Maximum Time Allowance For Routing Mail Column A Letter size ordinary letters cards and circulars Column B Mail of all other sizes and insured 1 and 2 Trip routes 1 and 2 Trip Routes 1 and 2 Trip Routes Strapping All Mail A Time B A Time B A Time B Pieces Time Pieces Min Pieces Pieces Min Pieces Pieces Min Pieces Min 18 8 864 48 384 1710 95 760 70 3 36 2 16 882 49 392 1728 96 768 140 3 54 3 24 900 50 400 1746 97 776 210 3 72 4 32 918 51 408 1764 98 784 280 4 90 5 40 936 52 416 1782 99 792 350 5 108 6 48 954 53 424 1800 100 800 420 6 126 7 56 972 54 432 1818 101 808 490 T 144 8 64 990 55 440 1836 102 816 560 8 162 9 72 1008 56 448 1854 103 824 630 9 180 10 80 1026 57 456 1872 104 832 700 10 198 11 88 1044 58 464 1890 105 840 770 11 216 12 96 1062 59 472 1908 106 848 840 12 234 13 104 1080 60 480 1926 107 856 910 13 252 14 112 1098 61 488 1944 108 864 980 14 270 15 120 1116 62 496 1962 109 872 1050 15 288 16 128 1134 63 504 1980 110 880 1120 16 306 17 136 1152 64 512 1998 111 888 1190 17 324 18 144 1170 65 520 2016 112 896 1260 18 342 19 152 1188 66 528 2034 113
76. cases and place it on your desk If it is necessary for you to withdraw mail from distribution cases or to remove mail from sacks trays or hampers record the time Two withdrawals of letter mail and one of papers for each trip with a final pull just prior to leaving time are generally sufficient In units where local policy requires the carrier to withdraw Delivery Point Sequence mail while on office time the time to actually withdraw this mail will be recorded On the day of inspection the actual time used by the examiner in withdrawing mail 1 is recorded if the carrier normally pulls his her own mail and 2 is added to the net office time Line 16 Sequencing and Collating By Pass Mail When any portion of by pass mail prepared in delivery sequence is rehandled and placed in delivery order or collated with additional bundles record actual time for performing this function Line 17 Actual Strapping Out Time Item 17 is to be used on those motorized curb delivery routes where the majority of the case separations contain more than two numbers per separation In these Cases record the time used to place the mail in the exact sequence of delivery Consistent with the efficiency of the operation mail shall be placed in delivery sequence in a bundle s during strapping out Line 18 Break Local Option Enter the scheduled office break period if applicable Note At the option of the local union the carriers at the delivery unit
77. cess until all separations are learned Starting with the first separation withdraw mail from case and place it in sequence of delivery the same order of delivery as the letter mail Route mail for remaining separations in order of delivery Sort stiff cardboard articles X ray pictures etc and large newspapers and magazines on ledge usually by relays then route them in sequence of delivery A letter may be reversed in the letter separation for a customer receiving a parcel or odd sized article that cannot be routed in the flat separations This will serve as a reminder when on the route that there is a large or odd sized piece for the customer Route and strap separately quantity mailings of addressed merchandise samples and similar items if these cannot fit in the case separations Motorized carriers may place this type of mail in trays or cartons instead of using straps Observe following procedures in handling address cards received for delivery of merchandise samples a Foot Carriers 1 Separate address cards to normal number of relay points removing undeliverable cards and notify unit manager of the total number of deliverable address cards 2 After unit manager determines the total number of cards to be delivered on individual routes each day remove from relay stacks the quantity of cards for delivery so that each relay will have approximately the same number of samples 3 Route the selected address cards in
78. conds for warm up 25 Check foot brake no more than 2 inches free play 26 Check hand brake 27 Check seat belt and fasten 000 cUm ae UI NOTE This check list has been programmed to take the driver in a logical sequence around the RHD vehicle with a minimum of lost motion For LHD vehicles work from right side to rear to left side beginning at Item 5 Items 15 and 16 if no assistance readily available handle personally SEE ADDITIONAL INSTRUCTIONS ON REVERSE Notice 76 Feb 1975 84 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Vehicle Operations 833 4 833 Form 4570 Vehicle Time Record 833 1 Dispatcher will hand out Form 4570 see exhibit 833 1 with the necessary keys at the time of assigning vehicles to drivers 833 2 Document each vehicle use on Form 4570 833 8 Make necessary clock rings and enter your name run or route number total daily miles and odometer reading 833 4 PSDS offices may use an alternate system Handbook M 41 TL 4 03 01 98 85 Updated With Postal Bulletin Revisions Through April 5 2001 833 4 Vehicle Operations Exhibit 833 1 Approved P t 1 Wa LL ar U S Posta Service Make Model Code Vehicle No VEHICLE TIME RECORD Use Part 1 first Enter ALL Inactive Days PME Ld D Operat
79. consecutively in order of delivery and each sack contains all sackable parcels for a prescribed area Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Parcel Post 623 2 622 22 Parcels too large or too heavy to be placed in sacks are termed outsides and are numbered to correspond with sacks containing parcels for the same area 623 Loading Truck 623 1 Parcel Post Sacks of parcel post outside pieces and special services items should be loaded in the vehicle so as to facilitate delivery in the following way a Place outsides CODs Customs and postage due registers on inside floor of truck directly behind driver s partition see exhibit 623 1 Exhibit 623 1 SACKS IN DELIVERY ORDER 1st STOP ON TOP LIGHT CODs OUTSIDES CUSTOMS POSTAGE b Place egg crates flat and heavy outsides on the floor C Put fragile and lighter outsides on top of pile d Load sacks flat behind outsides e Keep butt ends of sacks toward the tail gate f Place sacks on top of each other in delivery order first sacks to be delivered on top Keep a free work space directly behind the sliding door h Check and remove sack label empty first sack to be delivered and combine contents with its corresponding outside pieces i Check to be certain that sack is empty Fold it with cord and fastener in the fold and stack it neatly j When sack routing system is not used place parcels on floor and
80. customer Route and strap separately quantity mailings of addressed merchandise samples and similar items if these cannot fit in the case separations Motorized carriers may place this type of mail in trays or cartons instead of using straps Observe the same procedures in handling address cards received for delivery of merchandise samples as outlined in two bundle system see section 225 1 23 Data Collection of Special Services Mail 24 231 232 232 1 232 2 233 Preparation In Office Obtain and prepare the data collection device assigned to your route as established by local policy At Delivery Point Delivery Events At delivery point scan enter mailpiece or firm sheet barcode and enter other appropriate information into the data collection device as required and instructed If required collect all customer signature and printed names on PS Form 3849 Delivery Notice Reminder Receipts The delivery address should be recorded on the barcoded side of PS Form 3849 Scan the barcode on PS Form 3849 after obtaining recipient signature and printed name Nondelivery Events If the item cannot be delivered for any reason scan the mailpiece barcode and enter other appropriate information into the data collection device as required and instructed Leave completed PS Form 3849 for customer notification Return to Office Return the data collection device assigned to your route as established by local office poli
81. customer s mail for up to 10 days pending receipt of a change of address Exception Any mail containing specific instructions from the sender printed on the envelope must be handled in accordance with those instructions If a change of address is not received after 10 days the carrier must complete a Form 3575 Z to indicate that the customer has moved and left no forwarding address The held mail is bundled with the Form 3575 Z and placed in the COA s mail entry slot Entries from Form 3546 On receipt of Form 3546 Forwarding Order Change Notice enter appropriate data from Form 3546 on Form 3982 Changes of Address Place Forms 3546 in designated location for delivery to CFS Purpose and Duration of Form 3982 Purpose Form 3982 provides a quick reference for carriers unfamiliar with customer removals from the route so the mail for these customers can be withdrawn from the case and bundled for forwarding by the CFS Exception Ina Handbook M 41 TL 4 03 01 98 25 Updated With Postal Bulletin Revisions Through April 5 2001 241 312 Office Time Preparation 26 241 312 241 313 241 32 241 321 241 322 242 242 1 242 11 242 111 242 112 242 12 242 121 242 122 Delivery Point Sequence environment where customer removals may first be identified while performing street duties they must be withdrawn and returned to the office for processing Use of a PS Form 3982 or a locally developed policy to iden
82. cy Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 241 311 24 Undeliverable as Addressed UAA Mail 241 241 1 241 11 241 12 241 13 241 14 241 15 241 2 241 3 241 31 241 311 Recording Address Change Information Entries from Form 3575 When Form 3575 Change of Address Order is received enter following data on Form 3982 Changes of Adaress Effective date of change Expiration date of change if temporary Customer s name Customer s old address Check whether family or individual oap Customer s new mailing address Carriers who receive Change of Address cards that have the request for Court Ordered Protected Individual COPI attached to them will log that the customer has moved with the notation COPI Status in the new address block Under no circumstances is the new address to be written or maintained at the carrier case Endorse Form 3575 with initials and route number Deposit all Forms 3575 in designated location for daily transmission to the Computerized Forwarding System CFS Unit Do not hold Forms 3575 at the carrier s case or delivery unit until the effective date For any Form 3575 that may be effective on date received place it in the COA s entry mail slot on the case along with any mail for that customer When a customer moves and does not leave a forwarding order the carrier must hold the
83. d leave Form 3849 see exhibit 322 312b after the first attempt When the carrier does not know if someone is usually available to receive parcels Form 3849 should be left after the first attempt Endorse the parcel near the address showing the reason for nondelivery e g No Response date delivery was attempted and the carrier s initials and route number Upon returning to the office deposit the parcel in the designated place for undelivered parcels Addressee s name and address Amount due if applicable Date and time customer can pick up article at post office 47 Updated With Postal Bulletin Revisions Through April 5 2001 322 32 On Route Exhibit 322 312b Form 3849 48 322 32 323 323 1 323 2 323 21 United States Postal Service Sorry We Missed You We Deliver for You 2 72 00 Today s Date Sender s Name Date 2 42 Available for Pick up After For Delivery Enter total number of items _ Time 300 4 Letter La delivered by service type ai envelope For Notice Left Check applicable item atog eic Express Mail mew Registered Parce attempt to deliver on the next delivery day unless Insured Restricted you instruct the post T Delivery office to hold it Retum Receipt Carts for Merchandise Perishable Deli item Te Nery Recorded Confirmation Other Delivery Signature Firm Bill _ _ Confirmation A
84. d Rent deca Address d toAdaresssg for Merchandise l 4 Taft Co vet O Perishable Item C Recorded Delivery Received By Print Name and Sign International a ae Special Delivery X Delivered By Date Customer Describe any Visible Damage L PS Form 3849 December 1994 Delivery Notice Reminder Receipt Do not pass the article through a door slot of an obviously vacant address Leave only ordinary special delivery articles If articles are accountable mail such as registered insured COD etc see subchapter 33 or if the article is too large to be placed in the mail receptacle return it to the post office and leave a completed Form 3849 Place the notice in the receptacle Delivery to Out of Bounds Boxes Make delivery to residence of customers served through a box erected on the boundary line i e out of bounds box if the customer does not reside more than three blocks beyond and if there is a passable walk or street If there is no response place a completed Form 3849 in the mailbox and leave the article in the box except accountable mail if the box will Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Special Delivery Service 755 accommodate it Otherwise leave a completed notice and return the article to the post office 75 Office Work After Return 751 Record returning time 752 Return all undelivered articles endorsed to show reason for non delivery all
85. d changes font Section 924 2 changes flats to mail of other sizes and updates form reference Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Summary of Changes Section 924 31 updates title Section 924 311 updates form reference Section 924 312 clarifies requirements Section 924 314 clarifies markups Section 924 316 clarifies procedures for marked up mail Section 924 318 updates clock out and load sequence Section 924 32 is deleted Section 924 321 is deleted Section 924 322 is deleted Section 924 51 updates title Section 924 511 clarifies requirement Section 924 52 is deleted Section 924 6 updates title and adds text from previous edition s 924 61 Section 924 61 is deleted Section 924 62 is deleted Section 934 changes font Exhibits Exhibit 121 11 pages 1 and 2 are consolidated Exhibit 121 12 is revised Exhibit 122 11 is corrected Exhibit 131 33 is deleted and the information is moved to exhibit 122 11 Exhibits in Section 23 Exhibits 231 12 231 22 231 32 231 42 232 321 232 322 pages 1 and 2 and 233 are deleted because the section is obsoleted and reserved Exhibit 243 is revised Exhibit 251 incorporates current form Exhibit 253 incorporates current form Exhibit 261 22 replaces obsolete Form 3582 B with Form 3584 Exhibit 261 23 incorporates current form Exhibit 261 24 incorporates current form Exhibit 261 25 incorporat
86. d forms pouch Item 1200 D in good order and place it in the hamper or suspend it from a case hook when not in use Check the forms pouch several times each week to be sure all necessary forms are there when needed DPS mail presented in trays may have marker cards included in the trays to identify relay points All marker cards must be returned to the designated location in the post office each day so they can be re used Marker cards must not be left in relay boxes vehicles etc overnight Handbook M 41 TL 4 03 01 98 11 Updated With Postal Bulletin Revisions Through April 5 2001 15 General Information 15 Restricted Activities 151 152 153 154 Outside Employment Carriers when on or off duty shall not engage in any business that interferes with their official duties or that involves soliciting or canvassing Neither shall they engage in business that by reason of their official employment will give them advantage over others not in the Postal Service who are engaged in a similar business Service Changes Carriers must not circulate or encourage the circulation of petitions for changes in the service Questions relating to changes in service will be referred to the unit manager Directories and Mailing Lists Carriers shall not directly or indirectly cooperate with or assist publishers or others in obtaining the names and address or patronage of persons on the route Political Activities For informat
87. date of delivery and your signature surname and initials Certified mail mixed in with DPS mail and identified while performing street duties is to be handled in the same manner as certified mail that is issued in the office by the accountable clerk Form 3849 must be completed at the delivery point and delivery should be attempted Receipts are to be turned in to the accountable clerk along with receipts for any other certified mail Handbook M 41 TL 4 03 01 98 53 Updated With Postal Bulletin Revisions Through April 5 2001 335 16 On Route Exhibit 335 1 p 1 54 Today s Date Sender s Name Available for Pick up After We will redeliver or you or your agent can Date pick up See reverse j If checked you or your agent must be present 3 Seen ad number of items at time of delivery to sign for item For Notice Left Check applicable item Catalog eto Express Mail Me wii _ Registered Parcel attempt to deliver on the A next delivery day unless Insured Restricted you instruct the post Delivery Perishable Ceted CUT tem Other FimBill VM S Article Requiring Payment ee eS ae ee MD z D Postage Due Cj COD O Customs ls o Final Notice Article will be returned to sender on PS Form 3849 November 1999 Deliver sd By and Date Ce 27 2 ho Delivery Notice Reminder Receipt We will redeliver OR you or your agent can pick up your m
88. deficiencies body damage or inoperable items See section 842 for reporting defects 832 2 Check for mail or equipment which may have been left by previous driver 832 3 Make sure truck is equipped with necessary collection equipment hoop sack if available and satchels trays and sacks as needed Handbook M 41 TL 4 03 01 98 83 Updated With Postal Bulletin Revisions Through April 5 2001 832 3 Vehicle Operations Exhibit 832 1 U S POSTAL SERVICE EXPANDED VEHICLE SAFETY CHECK Look under body for oil and water leaks Inspect two front tires for inflation and wear Check hood latches Check front for body damage Check left side for body damage Check left door lock Check for rear end leaks Check all rear tires for inflation and wear Check rear for body damage 10 Check rear door lock 11 Check right side for body damage 12 Check right door lock 13 Open door and move into driving position 14 Start engine If in enclosed area wait until after step 21 15 With assistance adjust pot lid and left front mirror 16 With assistance check headlights tail lights brake lights 4 way flashers and directional signals front and rear 17 Adjust right side rear view mirror 18 Adjust center rear view mirror 19 Check steering wheel play 20 Check accident report kit 21 Check window locks 22 Check windshield wipers and washers 23 Check horn 24 Check gages gas gage requires 30 se
89. delivery Receipt for Merchandise or AO pue Order Signature Si Di iti or Total Receipt for Sender Fee Total ignature Isposiion Recorded Delivery 7 Vin this column use C to indicate certified mail D for receipt for recorded delivery mail E for Express Mail and RM for return receipt for merchandise 2 In this column use R to indicate retum receipt requested RA for retum receipt requested showing addressee s address and AO for addressee only EE sadi aiai o iliac ed a at a ds a ace bl uta date Deed dl eolit M PS Form 3867 December 1994 CODs Exhibit 261 25 Check name and address as for registers see section 261 24 Compare name and address amount due sender and money order fee appearing on each tag with that appearing on each parcel If there is any variance return the parcel to clerk Verify total number of COD parcels received with the entry on Form 3821 and if in agreement sign Form 3821 Return both copies of the form and the delivery employee s coupons from the tags to the clerk Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 262 2 Exhibit 261 25 262 262 1 262 2 Post Office or Station loin RECFIVED OF the registered articles listed or total certified COD and Express Mail and Return Receipt Merchandise Service articles shown below also si
90. der s Name We will redeliver or i you or your agent can 1 Date 2 2 nme 400 2 a RT P If checked you or your agent must be present Letter For Delivery Enter total number of items XS C you or your ag P delivered o seni type at time of delivery to sign for item skr pe For Notice Left Check applicable item _ Article Number s Me Expvees dl eeu Regseed po Coe WSO 2 FA SC parce attempt to deliver on the next delivery day unless Insured See back ORIGIN Restricted you instruct the post Delivery Office to hold it Perishable Certified hem Recorded z s Delivery Sioriaure Notice Left Section Other FimBill Confirmation du se and Address Article Requiring Payment Amount Due nen LAE Oe C Postage Due O COD bf Customs ls LA 20 Final Notice Article will Deliver sd By and Date be returned to sender on PS Form 3849 November 1999 Delivery Notice Reminder Receipt Exhibit 333 3 p 2 Customs Form 3419 INSPECTOR REM 1 QEMCODE VALUE BATE QUANTITY BATE AMOUNT ORIGINAL g A 2922196000 12 00 1000 12 00 1 20 3 z a OMT INSPECTED 10423 1599 Customs Processing Fee Pub L 99 272 Does not include Postal handling feeg 5 00 E MAIL POS ih ENTRY COLI 620 d SENDER JOHN SUIER Dos ZVSv
91. dures for undeliverable mail Section 242 62 is updated to reflect capitalized endorsements Section 242 63 is a new section to clarify endorsements Section 243 updates title and clarifies handling procedures for Carrier Throwback Case Sections 243a f are new sections providing instructions to clarify Throwback Case Sections 251 1b c are deleted Sections 251 1d g are renumbered 252 1b e Section 252 1d incorporates language for the allowed use of the Edit Book Sections 253 1 and 253 2 incorporate language for the allowed use of the Edit Book Section 261 11 deletes reference to the Barcode or similar tracking devices Section 261 22 replaces obsolete Form 3582 B with Form 3584 Section 261 24 updates section title Section 261 26 deletes reference to the Barcode or similar tracking devices Sections 261 261 261 262 and 261 263 delete reference to the Barcode or similar tracking devices Section 262 1 updates name of Form 3849 Section 28b clarifies instructions for Form 3996 Section 28e clarifies instructions for Form 3996 Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Summary of Changes Section 28l deletes language not relevant to Form 3996 Section 28m clarifies instructions for Form 3996 Section 292 is new Section 292 1 is new Section 292 2 is new Section 293 is added to include text from previous edition s section 292 Chapter 3 On Route Section
92. e Relay Bundles or strapped mail which the carrier prepares in sacks for delivery to relay boxes on the carrier s line of travel When the carrier completes delivery of carry out mail he picks up additional mail from relay boxes and continues this process until entire route is served Handbook M 41 TL 4 03 01 98 115 Updated With Postal Bulletin Revisions Through April 5 2001 Glossary 116 Residential Route A foot or motorized route on which 70 percent or more of the possible deliveries are residential It may serve scattered businesses or stores comprising a small minority of total possible deliveries Removal An order signed by an authorized customer directing that mail addressed to a former location be forwarded to a new address Rewrap Area The area in which damaged or broken parcels are endorsed and repaired Route A scheduled course within a prescribed area where a carrier performs his duties of delivery and or collection of mail Sack Routing System The sorting of parcels into numbered sacks corresponding to routes or geographical areas Saratoga A large satchel used for collections Sequenced Mail Mail made up by mailers in sequence of delivery Sleeper A letter overlooked in the case after strapping out Speedy Bag A reusable clear plastic bag used for containing special delivery mail within a pouch or sack Strapping Out The process of placing straps or rubber band
93. e designated receptacle after removing sack labels 224 Casing Letter Size Mail 2241 Learning Carrier Line of Travel 224 11 Study for a few minutes the streets and numbers in the order the route is served from left side of lowest shelf of letter separations to right side of top shelf 20 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 224 21 224 12 224 13 224 14 224 15 224 16 224 17 224 18 224 2 224 21 Memorize the line of travel for the first two rows three rows if case is a simple one Memorize the line of travel by using blocks instead of numbers a For example the carrier serves Main Street from 1 to 399 on the odd side of the street then the even side from 398 to 2 next the odd side of State Street 1 to 299 and the even 298 to 2 b This can best be remembered as follows Up the odd side and down the even side of Main Street 1 through the 300 block up the odd side and down the even side of State Street 1 through 200 block Determine if the street is looped or criss crossed see Glossary and exhibit 122 11 After 5 or 10 minutes study with the delivery pattern fixed in mind sort the mail for the rows learned and separate the balance on the case ledge by streets or blocks each street or block of street in a separate pile After all the letter mail has either been distributed in the rows and or sorted on the l
94. ed on Form 3546 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 251 7 25 Carrier s Route Book Instructions and Report 251 Delivery Instructions Form 1564 A Exhibit 251 2511 Collection Points The locations of street letter boxes and mail chutes are listed in the order the carrier collects them on the route 2512 Relay Points or Park and Loop Locations The relay points are listed in the order they appear on the carrier case labels If park and loop route park and loop points are also entered here 2513 Route Schedule This shows the scheduled reporting leaving returning and ending time on the route 2514 Transportation The time the street car or bus leaves and returns and the location where boarded is listed for each trip 2515 Lines of Travel This shows lines of travel to reach the beginning of the route reach the lunch place return to next delivery location and return to unit 251 6 Lunch Information This shows time of authorized lunch location of authorized lunch stop s and location where carrier is authorized to leave route for lunch See instructions on Form 1564 A where this applies Similar information for any deviation for lunch by carrier technician is entered on the Form 1564 A 2517 Break Information This shows location of authorized break stop s See instructions on Form 1564 A where this applies Similar information for
95. edge sort the mail for the next street which appears on the separations of the next row Repeat this procedure street by street and row upon row until all the mail has been distributed Continue the memorizing and learning process until the entire case is learned Hold to one side letters for streets and block numbers of streets which do not appear on the case These are probably intended for other routes but have been missorted a Return missorts to the distribution case before leaving on any trip and as far in advance of leaving time as possible b However misthrows that can be handed to a nearby carrier should not be returned for distribution Endorse mail not deliverable at your unit if known with your route number and initials Exception To avoid defacement of philatelic mail place your initials and route number on a facing slip and attach to letter Coordinating Eyes and Hands Pick up a solid handful of mail with the left hand Since the stamps are down and facing to the right the mail will be in the proper reading position when picked up Handbook M 41 TL 4 03 01 98 21 Updated With Postal Bulletin Revisions Through April 5 2001 224 22 Office Time Preparation 22 224 22 224 23 224 24 224 25 224 26 225 225 1 225 11 225 12 Push the top letter slightly forward with the left thumb so that the right thumb and index finger can grasp the outer edge of letter The left thumb serves
96. ee rd Des b b i A o 4omrrcoo i 1 D 5 is omm 4 ERE EE DES pon un Lx Hm eM P b t W Ber E FEF rt i s l2 i an FG Pe E S e Total Trucks Stops and Firm Deliveries amp Collection Pick up Intra mae City When a stop is made for more than one service count as one truck stop only Draw a line under each trip to separate recording by trip 2 Indicate type of service by the following symbols T for Travel Time R for Relay C for Collection I for Inter Intra City P for Parcel Post RCF for Relay Collection Firms 3 Elapsed Time and Elapsed Miles column isleis el T ree Rr ed Handbook M 41 TL 4 03 01 98 107 Updated With Postal Bulletin Revisions Through April 5 2001 MESSER HE Ceo cht z E H s computed by Manager t toL W ONS Al D 0uj 201u 100115 380d 92 04 9240 280 189184 39915 3011 J ODAR yY 92140 91 J t 00 AeteH s6e 5 140 R 92140 5 OUI 32012 a 933 32 Mail Count and Route Inspection Exhibit 932 11 p 2 Form 1838 A Post Offi CARRIERS COUNT OF MAILPARCEL post 7 0 nee ii EO mar iiber AND COMBINATION SERVICES WORKSHEET Hometown Main Office 63 1004 A eo Type of Route Check Signature of Carrier Day and Date Reguler Rouge O Auxiliary Assistance l G AL o Fe 3 41 7 Bus Di Res OMixed 2 From To Lunch d Record sack or ham
97. eee 12 Basic Carrier Duties 0 ees 121 Office Duties 0s 121 1 Time Allowances rosis 0 cece ees 121 2 Case Duties 0 cee 121 3 Change of Address Orders 00 00 cee eee eee 122 Street Duties adiens a a e eee 122 4 Delivery and Collection 00 0 cee eee eee 122 2 Special Services 0 0 c cece eee 123 Other Duties nri rasini ritea aidea i a a a a 123 1 Mailing Card Sissies sneinen aniani eee 123 2 Reports ei aa adai Cura ea eis Caged 124 Part Time Flexible City Carriers sellus 13 Delivery and Collection Rules 0 000 cece eee eee ee 131 Delivery on Letter Routes 0000 cece eee eee 131 1 Security of Mails css xen eee es 131 2 General Precautions 00 cece eee eee 131 3 Actual Delivery 0 00 cee ee 131 4 Reporting Requirements 0 00 e eee eee eee 132 Collection on Letter Routes 0 00 cece eee 132 1 Collection from Customers suuesssse 132 2 Collection from Boxes and Racks 132 3 Handling Collected Mail ssesselleseessses 133 Safety Practices 2 324 e eene ERE RR ERERERISEX ERE 14 Equipment and Supplies liliis 15 Restricted Activities 00 tees 151 Outside Employment 00 cece eee Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 h
98. eet 23 INE To be added to line 7a on PS Form 1838 9 E cu Comments E 7 48 ts B 745 s LE 7 34 Za B zaz LE Z4 elal s 5 E BegnHere 8 p Line ZECA reotew 3982 Signature of Carrier or EXsminar S Lynn PS Form 1838 C November 1997 4 Handbook M 41 TL 4 03 01 98 Time Clock Rings Line Ella Offectal Communteation wlth sapertser regarding E eadtancen R Line EI A Verifying kold mad Line Ell Trip to throwback case A Line Bd Trip to throwback case PU B E 15 52 FR R 14 72 FR 09 94 FR 5 06 00 FR Day of Week Date Repl Lunch ify the ab inf i rom o recorded by melscorrect Fe 19 96 mu iza mae 97 Updated With Postal Bulletin Revisions Through April 5 2001 922 13 Mail Count and Route Inspection Exhibit 922 11 p 4 Form 1838 C Carrier s Count Mail Letter Carrier Routes Worksheet nited States Postal Service Carrier OLII Mai LENE arrie ate E NOI NSITIGCC Post Office Delivery Unit Route No Hometown sifflegate Station 1358 AM PM BECA Actual Time Entries 1 Letter Size BECA TME WRITEIN ELAPSED qe EXPLANATION GUIDE TIME TIME 72 296 A zc 2 Mail of All Other Sizes D de 248 Bef ra 2s BE GOS 3 Accountable and Signature Mail e Registered Certitfied 4 e COD Customs 5 1 Bj Postage Dues ej Express M
99. elivered for any reason follow the procedures in chapter 3 631 6 Endorse the article appropriately and return it to the office 631 7 See subchapter 23 for appropriate scanning procedures 632 Relay and Collection Schedule The relay and collection schedule lists the order in which relays are delivered to relay boxes and mail is collected from street boxes mail chutes and other collection points Observe schedule and report any deviations and or curtailments on Form 1571 633 Delivering Relays and Collecting Mail 633 1 Proceed to first relay point on schedule for which there is a relay 633 2 Remove empty sacks from relay boxes and deposit relay Make certain that each box is securely locked Fold sack with cord and fastener in the fold and stack neatly in truck 633 3 Proceed with your assignment according to your instructions or schedule 633 4 When aplastic collection test card has been deposited at any collection point withdraw the plastic card from the mail during collection and hand to your designated manager on arrival at the office 634 Delivery of First Class to Firms Deliver First Class firm mail as prescribed by local instructions Handbook M 41 TL 4 03 01 98 75 Updated With Postal Bulletin Revisions Through April 5 2001 635 Parcel Post 635 Undeliverable Parcels Endorse all undeliverable parcels as explained in 335 2 64 Office Procedures on Return 76 641 642 643 Clearance for Accountable It
100. ems Obtain clearance of parcel post special services items special request parcels CODs postage due registers customs duty and keys as explained in subchapter 43 Use of Curtailment Form Form 1571 When delivery of parcel post is curtailed for any reason prepare Form 1571 as explained in part 422 Servicing of Truck See part 841 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 7 Special Delivery Service 71 Timecards 72 General 721 722 723 Special delivery messengers use Form 1230 Time Card and Form 1234 Utility Card Other employees use Form 1234 Utility Card See subchapters 21 41 and 61 Categories of Special Delivery All classes of mail may be sent special delivery Special delivery service may be combined with other services such as airmail registered COD etc Rules of Delivery The basic rules of delivery are the same as for other mail The primary difference is in the leaving of notices Who May Deliver Delivery may be made by special delivery messenger or by any other employee 73 Office Work Before Leaving 731 Obtain all special delivery mail for your assigned district from the special delivery section or other designated place 732 Obtain necessary mail keys and attach securely to your belt or clothing 733 If necessary obtain a carrier satchel for letters flats and small articles 734 Arrange letters flats and small art
101. eral distribution of the same bill circular or other matter has been made on the route return only 2 with a statement of the number of similar pieces without postage Actual Delivery Do not deviate from your route for meals or other purposes unless authorized by your manager or if local policies concerning handling out of sequence mail permit minor deviations Enter premises for official duty only except for authorized lunch periods Unless otherwise instructed by a unit manager deliver all mail distributed to your route prior to the leaving time for that trip and complete delivery within scheduled time It is your responsibility to inform management when this cannot be done Exhibit mail to the addressee only Delivery may be made to a customer on the street if it does not delay the carrier unreasonably Deliver mail according to the instructions or known desire of the addressee Otherwise deliver as addressed if the addressee has not moved Make inquiry if necessary and return the mail to the post office if still in doubt Deliver First Class Mail undeliverable as addressed when you know the customer s correct address on your route unless other delivery instructions are specified on the piece of mail Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 General Information 131 46 131 37 131 38 131 39 131 4 131 41 131 42 131 43 131 44 131 45 131 46
102. ers magazines and flats first in letter separations and withdraw and strap out before casing and tying out letter size mail Do this only when First Class Mail including markups will not be delayed 1 Carriers serving foot or park and loop deliveries will not be required to carry more than three bundles 2 Carriers serving other types of deliveries are not limited to three bundles of mail In addition to the systems described in a b and c above there are options concerning how residual mail in a Delivery Point Sequencing environment is to be cased and handled Listed below are the two approved methods management will select one of these methods for each route d Composite Bundle Residual mail is cased and strapped out separately For each relay street block etc the residual bundle of letter mail is carried along with the DPS letter mail bundle Flats are carried separately from these letter bundles e Casing Letters in the Vertical Flat Case Residual mail is cased in the same case with the vertically cased flats Letters and flats are withdrawn and strapped out together in a single bundle The DPS letter mail is carried separately as a second bundle Note In both DPS methods d and e carriers serving foot or park and loop deliveries may carry up to three bundles of mail Carriers serving curbline central or dismount deliveries are not restricted to a specific number of bundles of mail Handbook M 41 TL 4 03 0
103. es current form Exhibit 262 incorporates current form Exhibit 28 is revised Exhibit 322 312b replaces obsolete Form 3570 with Form 3849 Handbook M 41 TL 4 03 01 98 vii Updated With Postal Bulletin Revisions Through April 5 2001 Summary of Changes viii Exhibit 332 2 replaces obsolete Form 3570 with Form 3849 Exhibit 333 3 replaces obsolete Form 3570 with Form 3849 Exhibit 334 3 incorporates current form Exhibit 334 4 replaces obsolete Form 3860 with Form 3849 Exhibit 335 1 page 1 and 2 incorporates current form Exhibit 336 1 incorporates current form Exhibit 341 is deleted Exhibit 342 is deleted Exhibit 343 is deleted Exhibit 344 is deleted Exhibit 345 incorporates current form Exhibit 381 incorporates current form Exhibit 432 2 replaces obsolete Form 3868 with Form 3821 Exhibit 434 2 incorporates current form Exhibit 435 2 incorporates current form Exhibit 442 1 incorporates current form Exhibit 741 2 replaces obsolete Form 3955 with Form 3849 Exhibit 833 1 incorporates current form Exhibit 842 1 incorporates current form Exhibit 922 11 pages 1 2 3 and 4 is revised Exhibit 932 11 pages 1 2 and 3 incorporates current form Glossary Utility Carrier is updated to Carrier Technician Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Preface City carriers perform an important function in the United States Postal Service They serve m
104. et ene eee 543 Handling of Mail Matter aue ordo based hada ka Uto haod dag d dab nni 544 Examining and Locking Boxes 0 cece eee cnet eee tenes 55 Motorized RouteS 2 c ce ehh hrs Parcel POSE iad se eceaetaciween teeerdae a wera Ea REX QU RC RR a C 6l Time RECON sanwichispeharianinnnidhantevataesancndhanthaatmanaeuarhaieases xed 611 Timecards Non PSDS ETC Offices 00 00 c cece cece e 612 Form 1234 Utility Card jen a eue tice di adda mts aig bleed oe See baie Glew Paien tin ab aun 612 1 Recording Time for Each Trip 0 eee eens 612 2 Recording Type of Service 0 tenets 613 Form 4570 Vehicle Time Record 0 00 cece eee 62 Office Procedures Before Leaving ssssseseeeees III 621 Obtaining and Inspecting Truck 0 ccc eect eee 622 Systems Used MT TEEMEMMMTZ 622 1 Hamper System i g0cderndscrdveranetdcardscsdiehcictdesrdecnddenneensss 6222 Sack Sy sel NE T pet i ia ia e a aces TNR 623 Loading Truk seiesrecsin aissar tesiari niei ne aine UN bierna Da pirine ia Dii CORN MEM e Peeters cick exten aE T nce tees AEN E AE uke e aE RE EES AR 623 2 Parcel Post and Relay Combined 0 0cc cece cece een e ee eneneeeenes 624 Preparing Parcels for Delivery 0 cece cents 625 Damage Control of Parcels saicaiacG tsa E23 RELEL Leib EGada RV ROS ESI RE Pads 63 Route Procedures RET T ETE TEE TTE ETT DOTT T TT 631 Delivery of Parcel Post u
105. ext and so on until all parcels have been delivered For any parcel that does not fit into the customer s mailbox or parcel locker when available an attempt to deliver must be made at the customer s door If no one is available to receive the parcel follow the procedures in 322 311 and 322 312 When the Carrier Is Authorized to Leave Ordinary Parcels a Parcels must not be left in an unprotected location such as a porch unless the mailer participates in the carrier release program by endorsing the package Carrier Leave If No Response or the addressee has given written directions for an alternate delivery location Examples of protected locations are a locked vestibule locked hallway Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 322 312 or with the doorman of an apartment building inside a storm door of a residence etc Form 3849 Delivery Notice Reminder Receipt with the It Is located block completed must be left in the mail receptacle notifying the addressee of the mail left in the authorized alternate location Parcels must not be left where adverse weather can affect them By following the mailer s or addressee s instructions the Postal Service provides customers with a more convenient way to receive parcels Carriers are not liable for loss or theft where these instructions and postal regulations are followed Mailers who participate in the carrier rele
106. following morning insert preferential flats in proper sequence 46 Answering Official Communications Whenever an inquiry requires a written or oral reply furnish the information concisely and inclusively 47 Ending Tour of Duty Perform such other work as the manager may direct or as is required to maintain the case and route book in good condition Record ending time on timecard as explained in subchapter 41 66 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 5 Collections 51 Timecards See subchapters 21 41 and 61 52 Care of Keys and Locks 521 522 523 Obtain keys Arrow and or padlock at unit or garage when so designated Attach key chain to belt or clothing Do not detach keys from chain Keep in pocket when not in use Dangling or swinging key chains are dangerous Insert keys straight into locks If lock is frozen or stuck do not force key to turn as it may break Report all frozen or stuck locks to a manager on return on Form 1571 53 Collection Schedules 531 Importance of Schedules 531 1 Collection of mail is an important function It is the first step in getting letters in the mail stream for processing and dispatch to their destination 531 2 Collections are scheduled so there is adequate time to process the mail to connect with a dispatch of value or delivery trip 531 3 Carriers must not skip collection boxes If an emergency occurs and boxes must be skipped
107. for Completing Worksheet Record in minutes the actual time used for completing worksheet General Comments Blank Side of Form 1838 A Comment on any pertinent factors or unusual conditions on the day involved that will assist in evaluating the route Form 1838 B Preparation Exhibit 932 11 p 3 Enter post office delivery unit route number check whether regular route or auxiliary assistance signature badge number and date List the firms that receive 5 or more pieces by sack or hamper number firm name address and the number of pieces Enter the number of pieces for each day One Form 1838 B may be used for the entire week however if more space is needed use additional Forms 1838 B On the day of inspection the examiner initials the entries he she makes and encircles the initials Disposition of Forms 1838 A and 1838 B A designated place will be provided to receive these forms both original and duplicate copies on completion of tour Distribution of Forms Carriers will be given a copy of Form 1840 A as well as copies of Forms 1838 A and 1838 B no less than 1 day prior to consultative date The completed copy of Form 1840 A will show a all entries on the front side and b Average and Allowable Time Average Mail Volume Normal Days Relay Collection Firms Inter Intra City Verification and Comments sections on the reverse side Handbook M 41 TL 4 03 01 98 111 Updated With Postal Bulletin Revisi
108. gned receipts for such mail delivered REGISTERED ARTICLE NOS _ Rtn Arts Delivery Receipts TOTAL Lar oem E 9 Lt EHI peo ee or S DEUNISE MN EE Tin Ree for Mase pT La Clearing Employee Signature B K COD AV ibis Add Funds i Complete a separate form in duplicate for CODs When COD s are totaled delivering employee must immediately deposit a copy of this form in designated box This form must be retained by delivering employee for 3 months from last day of issue for COD s 2 years if for Registered Certified or Express Mail or Return Receipt for Merchandise Service PS Form 3821 Feb 1989 GPO 0 317 665 CLEARANCE RECEIPT PS Form 3849 for Registered Certified Express Mail Insured and Other Special Services Mail Exhibit 262 Use PS Form 3849 Delivery Notice Reminder Receipt for each accountable piece and numbered insured parcel or other special services item Minimum fee unnumbered insured parcels and Delivery Confirmation items are delivered the same as ordinary mail no receipt is needed Usually prepare PS Form 3849 as you make delivery However enter the address in the Delivery section on the barcoded side of the form for identification in the office at the time articles are issued Place PS Form 3849 in proper separation case as a marker Put registered articles in the pocket of satchel DO NOT PLACE REGISTERS IN CARRIER CASE WITH OTHER MAIL OR IN RELAYS Place insured parcels loose in satchel or in
109. h of Lines 14 15 19 and 21 is less than the base minimum and the carrier performs the function the base minimum must be entered for the Line Item in the appropriate column If the actual time exceeds the base minimum an adjustment to that time cannot be shown which is less than the base minimum Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 General Information 122 14 121 2 121 21 121 22 121 23 121 24 121 3 121 31 121 32 121 33 122 122 1 122 11 122 12 122 13 122 14 Handbook M 41 TL 4 03 01 98 Case Duties Relabel cases if local management so desires as required by route adjustments and changes in delivery Obtain mail and prepare it in sequence for efficient delivery by yourself or a replacement along an established route Prepare and separate all classes of mail to be carried by truck to relay boxes along route for subsequent delivery Check cases vehicle and equipment to make certain that no mail has been left behind or fallen into or behind cases under shelves etc Change of Address Orders Review change of address order for completeness and accuracy of old address information Enter change of address orders on appropriate forms Follow local procedures developed for handling Computerized Forwarding System CFS mail Street Duties Delivery and Collection Deliver mail along a prescribed route on a regular schedule see
110. hen deposited in a designated place for use later when the timecard or printout is verified Street Assistance When street assistance is approved the regular carrier shall complete the additional sections of the form as follows Item M Show transportation information as indicated Item N Indicate the delivery starting point and the blocks on each street to be delivered Item O List the points where relays will be found Item P Carrier Assistant Before leaving enter name and time beginning and ending office work if auxiliary assistance is given in office Enter begin and end travel to time for street assistance Enter the begin and end delivery time used to actually deliver all of the assistance After completing actual assistance enter the begin and end travel from time in the appropriate spaces Deposit the form in designated place or give it to the manager Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 28 Exhibit 28 United States Postal Service Carrier Auxiliary Control A Delivery Unit B Telephone C Date Atlantle St Station 268 5654 MELIZ D Carrier s Name and Route No E Lunch Place and Time Long OS F Indicate entire or portion of the case shelves covering mail to be given as street auxiliary assistance G Keys x Consider the bottom shelf as EAE KEEN al Yes No c 1 5 se H Carfare Required es LI no X Eg D NONE Mai
111. ibit 434 2 434 3 435 435 1 435 2 Exhibit 435 2 Post Office or Station hh la le RECFIVED OF i on d e the registered articles listed or total certified COD and Express Mail and Return Receipt Merchandise Service articles shown below also signed receipts for such maildelivered REGISTERED ARTICLE vos Rem Arts Delivery Receipts TOTAL cies S S Oo c LL peo ene an mamme IIT eae Check S LAS ase ALTI Complete a separate form in duplicate for CODs When COD s are totaled delivering employee must immediately deposit a copy of this form in designated box This form must be retained by delivering employee for 3 months from last day of issue for COD s 2 years if for Registered Certified or Express Mail or Return Receipt for Merchandise Service CLEARANCE RECEIPT Clearing Employee n PS Form 3821 Feb 1989 GPO 0 317 665 If Form 3821 is not used at your office clerk will initial and return delivery employee coupon to you Keep this coupon for 2 years Customs Duty Mail Turn in to cage clerk Customs Forms 3419 and money collected for all custom duty mail After the clerk has entered the amount of funds and the number of parcels on Form 2944 verify the entries Sign on line opposite the clerk s name see exhibit 435 2 U S POSTAL SERVICE LIST OF RECEIPT FOR CUSTOMS DUTY MAIL DUTIABLE ARTICLES 7 26 96 ea SIGNATURE OF CARRER ay 265433 NUMBER OF ARTICLES WITH CUSTOMS ENTRY SIGNED CUSTOMS
112. ice except on day of inspection when the form is completed by a manager or route examiner total volume entries on worksheet 9227 Disposition of Forms 1838 C Forms 1838 C including duplicates must be kept in the delivery unit during street time If necessary a separate piece of paper may be used to record street comments for transfer to Form 1838 C A designated place will be Handbook M 41 TL 4 03 01 98 103 Updated With Postal Bulletin Revisions Through April 5 2001 923 Mail Count and Route Inspection 104 923 923 1 923 2 924 924 1 924 2 924 3 924 31 924 311 924 312 924 313 924 314 924 315 924 316 924 317 924 318 provided to receive Forms 1838 C original and duplicate copies on completion of tour Providing Carrier With Summary A completed copy of the front of Form 1840 Carrier Delivery Route Summary of Count and Inspection reflecting totals and averages from Forms 1838 day of inspection data examiner s comments and analysis of office work functions and time recordings will be furnished carrier at least 1 day in advance of consultation Completed copies of Form 1838 will be given the carrier at least 5 calendar days prior to consultation Promptly after consultation if the carrier requests that the reverse of his copy of Form 1840 be completed he will immediately give the copy to the manager for completion and return to him no later than 7 calendar days Expedited P
113. icle is in motion is prohibited 82 Postal Security 82 821 822 Always keep the rear door and or tailgate of the vehicle locked except when loading or unloading the vehicle Whenever the driver leaves the vehicle the vehicle must be parked To park the vehicle a Apply the foot brake and place automatic transmissions in the park position Place manual transmissions in gear b Turn the vehicle s front wheels toward the curb if you are on a flat surface or when the vehicle is facing downhill If the vehicle is parked facing uphill turn the front wheels away from the curb e Set the hand parking emergency brake Turn off the engine and remove the key e Lock any sliding door s between the truck body and cab Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Vehicle Operations 832 3 823 f Lock the doors if you will be out of direct sight of the vehicle Inspect the inside of the vehicle for mail matter after completing street duties 83 Vehicle Assignment Procedures 831 Obtaining Vehicle Use locally prescribed procedures for obtaining assigned vehicle and keys The manager in charge or the dispatcher will indicate the vehicle to be used when he she assigns the route to be served and may assign a different vehicle whenever the need arises 832 Inspecting Vehicle 832 1 Inspect vehicle as described on Notice 76 Expanded Vehicle Safety Check see exhibit 832 1 for
114. icles in the most efficient order of delivery and deliver within the prescribed schedule 735 Arrange parcels in delivery sequence as you place them in your vehicle 736 Record leaving time Handbook M 41 TL 4 03 01 98 77 Updated With Postal Bulletin Revisions Through April 5 2001 737 Special Delivery Service 737 For vehicles see chapter 8 74 Street Work 741 741 1 741 2 Exhibit 741 2 741 3 741 4 742 742 1 742 2 78 Delivery to Apartments Residences and Businesses Ring bell or knock several times If there is a response make personal delivery to the addressee or his representative if delivery is not restricted see section 335 13 If there is no response and it is indicated that the occupants are only temporarily absent place the article in the mail receptacle and leave a completed Form 3849 in the receptacle see exhibit 741 2 Ba Sorry We Missed You No oe fo oe RO 9 We ZeDeliver For You T Date Sender s Name UNITED STATES POSTAL SERVICE tu L We ZeDeliver or you can pick up see back Article Requiring Payment O FINAL NOTICE O Express Mail redelivery next delivery day O Postage Due Article will be returned L Large envelope unless you call to hold D COD O Customs to sender on magazine catalog etc at post office Amount Due O Certified Addressee Name Print P O Parcel O Insured L C1 Delivery Restricted
115. ient service Federal statutes provide penalties for persons who knowingly or willfully obstruct or retard the mail The statutes do not afford employees immunity from arrest for violations of law 1122 Diligence and Promptness 112 21 Obey the instructions of your manager 112 22 Report for work promptly as scheduled 112 23 Complete time records to accurately reflect the hours employed each day 112 24 Display a willing attitude and put forth a conscientious effort in developing skills to perform duties assigned 112 25 Be prompt courteous and obliging in the performance of duties Attend quietly and diligently to work and refrain from loud talking and the use of profane language 112 26 Do not report at cases or racks before tour of duty is scheduled to begin or linger about cases or racks after tour has ended 112 27 Do not move mail from place to place on or adjacent to your case Do not engage in any time wasting practices before placing mail in the proper separation 112 28 Do not loiter or stop to converse unnecessarily on your route 112 29 Return to the delivery unit immediately on completion of assigned street duties and promptly clock in on arrival A motorized carrier unloads his vehicle and then immediately records returning time Handbook M 41 TL 4 03 01 98 1 Updated With Postal Bulletin Revisions Through April 5 2001 112 3 General Information 112 3 112 31 112 32 112 33 112 4 112 5 112 51 112 52
116. il Mail addressed for delivery within the postal area of the post office at which mailed Looping The process of delivering mail on one side of the street for a given distance and then delivering on the other side of the street returning to the original point Loose Pack Letters packed into No 3 sacks without tying Some letters are placed flat on each tier to prevent the next layer from sifting into the lower layer Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Glossary Mail Chutes Glass front tubes in high buildings with slots for the receipt of letters which are dropped through the chute into a receiving box from which collections are made Marked Up Mail supplied with the new address of addressee who has moved and mail endorsed with the reason for being undeliverable Missorted Mail Mail distributed to a route in error Mixed Route A letter route or trip where 30 to 69 percent of possible deliveries are business places May include a route where business and residential deliveries are made on the first trip and only the business area is served on the second trip Motorized Route Any city delivery route on which a motor vehicle is used in delivering and collecting all classes of mail e g curbline dismount door delivery routes or combination thereof Nixie Mail not deliverable because of incorrect illegible or insufficient address Obvio
117. il Withdraw preferential mail from final case see Glossary when leaving office on each trip This mail is to be routed in delivery sequence as deliveries are made Delivery Point Sequence mail will be withdrawn in accordance with local procedures Data Collection Devices Under most circumstances these pieces of equipment will have a unique serial number affixed to or engraved in their casing In the event that a piece of equipment does not have such a number local managers may assign affix a unique number as long as it is permanently assigned to a specific piece of equipment and not duplicated on other pieces of similar equipment Verify the serial number appearing on the piece of equipment is the device scheduled for your route Timecards Record the time leaving the office as explained in part 212 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 3 On Route 31 Use of Transportation 311 Bus and Street Car Proceed to location designated on Form 1564 A to board bus or street car Do not loiter en route If you miss the scheduled transportation it may be several minutes before the next one arrives causing a delay in the delivery of mail 312 Private Car and Motorized Routes If you are authorized to use your own car or are provided a vehicle drive to the first delivery point without delay 32 Delivery of Ordinary Mail Matter 321 Foot Routes 321 1 Unstrap the first bundle
118. il Matter 0 III 321 ROGDHBUIB satire cata nnshas EP toes abt tea duet tees ar Nds LPS VERDI pi EE 322 Motorized Routes See also Chapter 8 0 0 00 cece cence ence eeenenenes 322 1 Letter Size Mail Delivery 00 cece cece cece nen e In 322 2 Flat Mail ww hta dace ne cade orb ann died mew heehee week weld ee whens eink bows one 322 3 Parcel POC are ating tack nit Nee diate oa Navas dante E EN SU LE EU os 322 32 Redelivery of Parcels 0 ccc cece cen ence nee sess 323 Park and Loop Routes J oseden coru ost aorta iad ser dodamddohewws diab SIM ES ERU acd MGSCN PION seese pauct ote oce dca p quc yuddea B exar rui oak apa RUE E 323 2 Parking Points and Route Patterns 00 eee Bes quest El a6 ao ce ec nee ene ee ee See ye a o eee ere ne ee 33 Delivery of Special Services Mail 0 eect teas COMEC TOU NEUEN ET TE A E EE mre 332 Postaja DU NET DE TL EIC E T 333 Customs Duty Mail 5 6 epos aot tewiaen ed eda perita Ru aad didi what uae perdu d codes c rrr 335 Insured Registered Certified Express Mail and Other Special Services 335 1 Delivering and Taking Receipt Exhibit 335 1 p 1 and 2 0 xiv Handbook M 44 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Contents 335 2 Leaving Nou6e mz rx RI be ON be ee bes Se PL ge ee Ee ee den 336 Peun ROCE iiss hee e ba Vedat eet REReRLEV ED ae PU aai act m
119. illions of families and business firms daily City carriers are highly respected by the American public This respect has been earned by many years of dedicated service especially during national and local emergencies including prolonged periods of extreme weather conditions You are now a member of this group of faithful and dedicated employees This handbook will help you give a high quality service that you will be proud of Study this information carefully ask your postmaster or manager to explain any points that are not clear to you We offer you our best wishes for a long and happy postal career Handbook M 41 TL 4 03 01 98 ix Updated With Postal Bulletin Revisions Through April 5 2001 This page intentionally left blank Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Contents Contents 1 General Information L eee 11 Responsibilities of Carrier llle 111 Scope of Responsibilities 000 eee eee eee 112 General Responsibilities 00 eee eee eee 112 1 Efficient Service 0 0 a aa Ea 112 2 Diligence and Promptness 0002 000e ee eee 112 3 SECUN i es aki eh bd dn td whe 112 4 Safety xdg ten has ERA REIRRRCLENR kkk ee ES 112 5 Neatness and Example 0 c eee eee eee 112 6 Courtesy to Public 00 ccc eee 112 7 Proper Vehicle Operation 0 00 cece
120. ion regarding political activity refer to section 442 311 Postal Service Manual 16 Supervision 12 Carriers may expect to be supervised at all times while in performance of their daily duties Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 2 Office Time Preparation 21 Timecards 21 Reporting for Work 211 41 Non PSDS Offices Record starting time as scheduled at bottom space of day and return card to timecard rack INITIALS E ANN xem 211 2 PSDS Offices 211 21 Badge Reader a Select the proper transaction code by pressing one button in each of two rows b Insert employee badge so that slanted corner is down and to the right This starts transaction On line light goes on and message is transmitted On line light goes out e lf the repeat light does not go on operator can remove his badge Trans action is complete f If the repeat light goes on push release button and remove badge To repeat transaction repeat all steps in this procedure 211 22 Transacter a Setthe transaction code dial first dial to the specific code to be trans mitted b Insert the employee badge and authorizer badge or route badge so that the slanted corner of the badges are placed down and to the right The Handbook M 41 TL 4 03 01 98 13 Updated With Postal Bulletin Revisions Through April 5 2001 211 23 Office Time Preparation 14 211 23 212
121. is then made to one side of the street up to a certain location and then on the other side of the street looping back to the vehicle for additional relays parcel post delivery and or moves to the other park points Parking Points and Route Patterns Route patterns are set up to provide for as few vehicle moves as possible The ideal location for parking points is at an intersection of two streets where four relays may be carried without the need for a vehicle move Many Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 332 2 variations are possible depending on mail volumes terrain curb line boxes traffic safety average lot frontage and eliminating deadheading 323 22 Due to many variables many route patterns or combination of patterns are possible The most efficient method should be authorized by the unit manager with involvement of the carrier serving the route 3233 Parcel Post Many parcels may be carried with the relays If no one is available to receive a parcel that is too large for the mail receptacle or parcel locker when available follow the procedures in 322 311 and 322 312 For heavy parcels the following systems may be used a Begin the loop at the point of the parcel delivery b Bypass the stop until the loop is complete then drive to the delivery point with both the mail and the parcel C If a parcel is heavy will not fit into your satchel or re
122. isdelivered on the route see that proper delivery is effected 362 Articles Loose in Mail Return to the delivery unit all articles found loose in mail or in collection and relay boxes Return also any envelope or wrapper which may pertain to the loose article 58 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 374 37 Collection of Mail 371 Collect prepaid mail from house receptacles when making deliveries Collect prepaid mail from curb boxes when flag is raised even if there is no mail for delivery to these boxes 372 Accept prepaid First Class Mail except mail for registration from customers 373 Collect mail from all collection boxes designated on Form 1564 A When a plastic collection test card has been deposited at any collection point withdraw the plastic card from the mail during collection and hand to your designated manager on arrival at the office 374 Face or separate mail as directed and place a strap around all collected mail holding out special delivery and priority mail separately if local policy applies Handbook M 41 TL 4 03 01 98 59 Updated With Postal Bulletin Revisions Through April 5 2001 38 On Route 38 Receipting for Registers From Contract Stations and Branches 381 When obtaining registers verify the numbers appearing on the registered articles with the numbers listed on Form 3854 see exhibit 381 382 Count the number of registers
123. isus sacer ee Rack KI a ERR sua Ga Id QAI UR vases 632 Relay and Collection Schedule 0 0cc ccc ce cece Re 633 Delivering Relays and Collecting Mail 0 00 cee eee ete eee 634 Delivery of First Class to Firms 0 cette eee eee 635 Undeliverable Parcels nuno gs Spot PERI dO deba dtu hebdo bati 64 Office Procedures on Return 0 cece ccc e eee da a 641 Clearance for Accountable Items 0 0 ccc cee n ence ee mne 642 Use of Curtailment Form Form 1571 2 0 osssse suisse Vepedgae raw save cavedoon 643 Servicing of Truck aded ae nike races acted SUM d op eet beau D LL d xvi Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 Contents 7 Special Delivery Service 2 cece eee eee eee eee 71 Imecarmds etes ete EN AREE EReUnEE EXC qe EN AEAEE AENA SAE boas 72 General iss duse sse dde sor daas dad ance san dud die d don Y dub read 721 Categories of Special Delivery lssssssssssslsesssss eens i22 Rules of Delivery nck baer Se ie i Rha REEL DEREN REL EU EN RUE E 4 29 Who May Deliver 04 45088 mt ihe bn ERE RR RA EE uei heh de dead ua 73 Office Work Before Leaving sssssssssssssssss mes TA Street WOIK sie essece E Pa ad ek i Laan dine Dem eda Ba cw ue Rae eles dn dore Edd 741 Delivery to Apartments Residences and Businesses suus 742 Delivery to Out of Bounds Boxes sssss
124. it is not addressed C Box Mail Mail received at the carrier s case that belongs in the post office box section d Endorsed Bundles Attempted Not Known Insufficient Address Undeliverable As Addressed UAA No Such Number e Endorsed Individual each piece must be individually endorsed Deceased Temporarily Away Refused No Mail Receptacle Vacant f Missorts Non Pref Flats Standard Mail A other size mail misthrown to the route and deliverable at the same unit Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 243 Exhibit 243 Typical Labeling Pattern Carrier Throwback Case Item 129 MISSORT MISSORT ENDORSED ENDORSED LETTERS LETTERS BUNDLED INDIVIDUAL LETTERS LETTERS MISSORT ENDORSED FLATS BUNDLED PREF FLATS MISSORTS BOX MAIL ENDORSED FLATS INDIVIDUAL NON PREF FLATS Handbook M 41 TL 4 03 01 98 29 Updated With Postal Bulletin Revisions Through April 5 2001 244 Office Time Preparation 244 244 1 244 2 244 21 244 22 244 3 244 31 244 32 245 245 1 245 2 245 21 245 22 30 Form 1564 B Order to Box Section or Other Special Orders Purpose This form is used to record customer s request to deliver his or her mail to a lockbox or to record special orders concerning the handling of his or her mail e g customer will call for his or her mail on the first trip Preparation Enter
125. iver for You 2 2 bv Itemis at Available for Pick up After We will redeliver or Office See back r you or your agent can NM Date 2 2 time 46 A pick up See reverse 2 If checked you or your agent must be present Letter For Rey bya Nose number of items at time of delivery to sign for item ae ope For Notice Left Check applicable item Article Number s 55 y Cats di press Mail we wit Registered 11 00858 2 X Parcel attempt to deliver onthe next delivery day unless Insured Delivery office to hod it Retum Receipt Perishable Certified Delivery B Item Recorded Confirmation NPY TREN astra Other bidet he Customer Name and Address irm P Article Requiring Payment Amount Due E ne rtl C Postage Due on C Customs ls A V Final Notice Article wil Deliver ad By and Date be returned to sender on PS Formi 3849 November 1999 Delivery NoticefReminder Receipt 52 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 335 16 335 335 1 335 11 335 12 335 13 335 14 335 15 335 16 Insured Registered Certified Express Mail and Other Special Services Delivering and Taking Receipt Exhibit 335 1 p 1 and 2 Deliver numbered insured parcels registered articles certified letters and other special services items to addressee or anyone authorized to receive mail for addressee a Require the person to show iden
126. l No x J Reason For Use of Auxiliary 2 Sets of sequenced matt and day after holiday and Saturday business matt fon closed burinesse K Estimated RM L Management Action Check and initial all s mS actions Minutes Auxiliary AX Hours Minutes Overtime eee K 26 9 wes pr 50 Disapproved Disapproved M Transportation if drive out show H location s on reverse Transportation Mode to and from route Postal owned Drive out I Contract Lj Public O Collect mail from all collection boxes on your part of the route unless instructed otherwise N Starts Delivery at 550 7 St sat shh oe 562 551 Grove St Collection boxes locations 545 548 Grove St 780 779 Bedjond St 2 780 Bedford St 781 783 Bedford St 3 4 5 6 O Find Relays At 1 Grove St and Bedford St ii P Assistance Completed By Carrier Name and regular route number if assigned 4L Cantos O82 Begin Time Time Used Begin Travel To Begin Delivery Begin Travel From Auxiliary End Time End Travel To End Delivery End Travel From 0 45 2 85 4 20 4 30 Total Street PS Form 3996 November 1997 Handbook M 41 TL 4 03 01 98 43 Updated With Postal Bulletin Revisions Through April 5 2001 29 Office Time Preparation 29 Before Leaving for Route 44 291 292 292 1 292 2 293 Withdrawal of Ma
127. les involved k Completed SF 91 Operator s Report of Motor Vehicle Accident This report may be prepared at the scene of the accident or immediately thereafter and must be submitted before going off duty on the day of the accident to the employee s superior Accidents regardless of the amount of damage injury or deaths caused must be reported on SF 91 even though the other principals involved state that no claim will be filed for or against the Postal Service or its employees or even if only postal personnel equipment vehicles or property are involved 8522 f an operator is physically unable to comply with the preceding instruction the postal official in charge shall see that the required investigations and reports are made Handbook M 41 TL 4 03 01 98 89 Updated With Postal Bulletin Revisions Through April 5 2001 Vehicle Operations 90 This page intentionally left blank Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Q Mail Count and Route Inspection 91 Introduction 911 Definition and Purpose 911 1 Count of mail is the physical counting and recording of the number of pieces of mail delivered or collected on a city delivery route 911 2 The count of mail is used to gather and evaluate data to adjust routes fairly and equitably to insure that the workload for each route will be as near as possible to an 8 hour workday for the carrier 911 3 The data obtained during
128. letin 22047 4 5 01 334 CODs Postal Bulletin 22047 4 5 01 335 Insured Registered and Certified Postal Bulletin 22047 4 5 01 338 new section Delivery Confirmation Postal Bulletin 22047 4 5 01 441 Processing Undelivered Mail Postal Bulletin 22013 12 16 99 631 Delivery of Parcel Post Postal Bulletin 22047 4 5 01 812 31 Postal Bulletin 22033 9 21 00 812 32 Postal Bulletin 22033 9 21 00 922 44 Parcel Post Line 5 Postal Bulletin 22013 12 16 99 UNITED STATES E POSTAL SERVICE City Delivery Carriers Duties and Responsibilities Handbook M 41 March 1 1998 Transmittal Letter 4 A Explanation This is a partial revision of Handbook M 41 City Delivery Carriers Duties and Responsibilities that incorporates current postal forms and language and deletes forms and language made obsolete since Transmittal Letter 3 dated June 30 1996 This revision is a complete issue of Handbook M 41 Discard all previous transmittal letters B Distribution 1 Initial Handbook M 41 is being distributed directly to all post offices with city delivery service and to their classified stations and branches 2 Additional Copies Order additional copies as needed from the appropri ate material distribution center C Questions and Comments Suggestions and comments about this handbook should be sent to DELIVERY OPERATIONS SUPPORT US POSTAL SERVICE 475 L ENFANT PLZ SW RM 7142 WASHINGTON DC 20260
129. loyees engaged in the handling of parcel post are responsible for insuring that parcels are distributed and delivered in good condition Take care to avoid throwing stepping on or otherwise mistreating parcel post Give particular attention to fragile and perishable items 625 2 If you discover a damaged parcel in the office bring it to the attention of your manager If you discover one on the street make a notation on the damaged parcel indicate received in bad condition and cause of damage if known If contents are obviously damaged return the parcel to your delivery unit for appropriate disposition 74 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Parcel Post 634 63 Route Procedures 631 Delivery of Parcel Post 631 1 Determine if someone is available at the address by ringing the doorbell or knocking on the door 631 2 While waiting for customer to respond scan the parcel to verify whether a A receipt is required b Postage due or other charges are to be collected C A return receipt is requested d Delivery is restricted e The carrier release endorsement is used 631 3 Prepare receipts as explained in chapters 2 and 3 631 4 Obtain receipts and collect funds and data as explained in chapter 3 for special services mail If a data collection device has been assigned to your route see subchapter 23 for appropriate scanning procedures 631 5 If the parcel cannot be d
130. ls 922 422 Count other than letter size mail and enter in line 2 so that pieces subsequently handled may be added 922 423 Bundled mailings of other than letter size made up in sequence of delivery are handled for second or third bundle delivery Make count the same as explained in 922 41 and record count in column 2 under 6 Sequenced and Collated Mail 922 424 Total the column after each trip on multi trip routes 100 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 922 51 92243 Accountable and Signature Mail Line 3 Enter the total number of registered certified COD customs postage due and Express Mail under appropriate headings of column Any accountable mail identified and delivered by the carrier while performing street duties should be listed upon return to the office 92244 Parcel Post Line 5 Enter number of parcels over 2 pounds including insured handled for delivery in line 5 Total this column 92245 Marked Up Mail Lines 1 3 5 and First Class Standard Mail A and Standard Mail B 922 451 Carrier Mark Ups Individually Endorsed Enter the number of pieces manually endorsed 1 Deceased 2 Temporarily Away retention period for hold mail has expired 3 Refused 4 No Mail Receptacle or 5 Vacant Occupant Mail Only endorsed address correction requested return postage guaranteed or forwarding and retur
131. mmodate authorized passengers being transported in auxiliary seating operator use of cargo area windows if any or to aid airflow Consider the nature of mail or equipment being transported and use good judgment in deciding when an open internal door is suitable and will not interfere with the safety of vehicle operations Internal cargo doors must be closed and locked when the vehicle is parked see 822 e Do not finger mail while driving or hold mail in your hands while the vehicle is in motion You must use mirror to check for pedestrians ahead in back and on both sides before placing the vehicle in motion Arrange letter mail flat mail and small parcels in the work tray provided on the ledge behind the windshield so as not to obstruct vision or use of the vehicle controls Trays must not be piled on top of other trays on the ledge behind the windshield Any authorized sticker placed on the windshield or on other glass of the vehicle must not hinder your vision Only authorized passengers are permitted to ride in postal owned GSA owned rental or contract vehicles including employees privately owned vehicles when used in postal operations All passengers must use seatbelts Where conventional passenger seats have not been provided in the vehicle an approved auxiliary seat facing forward and equipped with a backrest and seatbelts must be used Sitting in other than an approved seat or standing in a postal vehicle while such veh
132. n 612 1 below 29 3WtL ue gd oc Handbook M 41 TL 4 03 01 98 Updated With Postal Bulletin Revisions Through April 5 2001 71 612 Parcel Post 612 612 1 612 2 613 Form 1234 Utility Card Recording Time for Each Trip Time starting in office each trip Time returning to office Time leaving D the office i aiva 2 Time ending ive cede Y each trip Recording Type of Service Enter the type of service performed such as C for collection R for relays RC for relay and collection and PP for parcel post When more than one collection run is made or the tour consists of a series of collection runs and there is little or no office time before or after each run only two recordings leaving and returning are necessary for each run Form 4570 Vehicle Time Record See part 833 62 Office Procedures Before Leaving 621 621 1 621 2 622 622 1 622 2 622 21 72 Obtaining and Inspecting Truck The manager in charge or the dispatcher will indicate the vehicle to be used when he she assigns the route to be served see part 831 Check trucks for defects See part 832 for inspection procedures and part 842 for reporting defects Systems Used Hamper System Parcels are distributed into hampers Each hamper covers a prescribed area The delivery employee sets up the parcels in order of delivery as he she loads the truck Sack System Sacks are numbered
133. n by size and type Separations are COA s entry mail machinable and non machinable Case removals to proper separation for mail pieces which are a Undeliverable As Addressed forwarding order expired b Attempted Not Known C No Such Number No Such Street d Other Carrier Endorsed Bundling CFS Mail Withdraw mail in the separations Deposit in designated location by exit for transport to CFS Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 242 63 242 2 242 21 242 22 242 3 242 31 242 4 242 41 242 42 242 5 242 51 242 52 242 6 242 61 242 62 242 63 Periodical Mail Process in similar manner to letter type mail which is undeliverable as addressed Place in non machinable separation Place in designated location by exit for transport to CFS Standard Mail A Place Undeliverable Bulk Business Mail in the designated location for review prior to disposal as waste Standard Mail B Endorse all mail pieces with route number Deposit in designated location for delivery to Markup Unit Accountable and Signature Mail Return to the accountable clerk and explain why it is undeliverable Under no circumstances should this type of mail be obtained from or returned to the accountable clerk without establishing proper accountability Exception At the largest installations receiving a large volume of accountable and sign
134. n postage guaranteed 922 452 Carrier Mark Ups Bundle Endorsed Also enter one piece for each bundle of carrier endorsed undeliverable pieces identified as 1 Undeliverable As Addressed 2 Attempted Not Known 3 No Such Number 4 Insufficient Address and 5 Undeliverable Bulk Business Mail UBBM which is Standard Mail A not deliverable as addressed and is not endorsed address correction requested return postage guaranteed or forwarding and return postage guaranteed 922 453 Computerized Forwarding System Mark Ups Enter the number of pieces of mail sent to the Computerized Forwarding System unit and those pieces not personally marked up in the carrier endorsed bundles of undeliverable pieces 92246 Changes of Address Recorded Line 12 Each change of address order should be counted as only one item even though the change is recorded on Form 1564 as well as on Form 3982 92247 Insured Receipts Line 13 Enter the total number of insured receipts turned in 9225 Making Time Entries 92251 Actual Time Entries Lines 14 through 23 correspond with those on Form 1838 Enter the line number for the function in the Explanation column and in the Write In Time column show starting and ending time for office functions for lines 14 through 23 except line 20 Compute elapsed time for each office function performed and record actual time in minutes If the time items recorded for lines 14 through 23 appear unrealistic i
135. nd Intra city 9333 Mileage 933 31 Record odometer readings and type of service from bottom up for each trip in spaces provided The trips should coincide with trips made in Clock Rings column 933 32 The route examiner computes Elapsed Miles for parcel post relays etc daily and enters and circles his her initials by each entry 106 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 933 32 Exhibit 932 11 p 1 Form 1838 A Post Office Delivery Unit 1 0 No Route No CARRIER S COUNT OF MAIL PARCEL POST AND COMBINATION SERVICES WORKSHEET Hometown Main OfCce A 1003 Signature of Carrier oreGeegerenteT Day and Date Wed 3 19 97 She Lunch Wh k I On day of inspection Record sack or hamper number in upper triangle Where sac 2 IS 42 y 5 separation is NOT used record hamper number or area Break show beginning and N E S W etc Record number of sacks per sack separe ending time of each tion or hampers In lower triangle Include outside pleces in Number of Stops Deliveries etc Use or X to tally ROCI nvon separation each parcel category Number of Pieces For Parce Post Delivery Only e No of Truck No of a Stops Deliveries fin 8 eal y 3 1 un s i G m 8 10 a l T uq e Ti 5 3 telid 4 THM M tity e frd B
136. necessary for miscellaneous office activities that cannot be included on lines 1 through 20 such as window caller safety talks etc i Line 22 Waiting for Mail Office and All Other Activities Not Performed on a Continuing Basis Use Comment section to identify each activity Time shown on this line is deducted from the total office time Be aware of its purpose and impressed with the fact that a slowdown in office work to avoid waiting for mail will adversely affect the results of the count and or inspection and may result in a showing of a poor office time record The proper recording of time waiting for mail including time waiting for redistributed mail could pinpoint faulty schedules or the need for attention to distribution during your scheduled office time Activities that are not a part of the normal routine cannot become a part of the route office time These items are included on this line for deduction purposes j Line 23 Counting Mail and Filling Out Form 1838 C Worksheet Record only the time required to count the mail and complete the worksheet 922 52 Street Time Waiting for Relays Transportation Other Comment Section Enter the time used on the sheet waiting for relays in the Relay block Enter the time used waiting for transportation in the Transportation block If breakdown occurred on a motorized route also report the time ost involved in the breakdown in the Other block 9226 Totaling On return to the off
137. nflated or deflated the items will be discussed with you Be guided by the following in making entries Handbook M 41 TL 4 03 01 98 101 Updated With Postal Bulletin Revisions Through April 5 2001 922 51 Mail Count and Route Inspection 102 Line 14 Registered Certified COD Customs Express Mail and Postage Due Keys Form 3868 Signing For Returning Funds and Receipts Record the combined time 1 to travel from the carrier case to the place within the work unit where registered certified postage due COD and customs mail is obtained unless these articles are brought to you 2 to sign for these items and make returns of receipts or funds and 3 to return to the carrier case or where local conditions warrant to return to the vehicle from this location If the locations where these various kinds of mail are processed are widely separated total the time required at each location and record on line 14 Also include in the total on this line the time for obtaining and returning keys If accountable mail is delivered at the carrier case record the time used to accept and sign for the articles If accountable mail is identified while performing street duties whether it is delivered or returned the carrier will receive the actual time for clearance of the piece Line 15 Withdrawing Mail As much as possible clerks or mail handlers withdraw mail especially that mail received early in the morning from distribution
138. ngs in the same manner as the entries on the current timecards e from bottom to top 922 32 Motorized Routes Motorized carriers who report at the garage to pick up their vehicle use the first group of time recording blocks to record travel time from the garage to the office E R 8 34 Tu lt Time left on delivery trip B 6 00 Tu lt Time reported at unit E 6 00 Tu lt a End trip to delivery unit R 6 00 Tu lt j Arrival time at delivery unit L 5 80 Tu lt Time left garage B 5 75 Tu lt Time reported at garage The end of travel time and beginning of office time recorded in block B of the next group should be the same unless the carrier is required to swing When returning the vehicle to the garage after completion of entries for delivery trips use the next unused group of blocks in the same manner Handbook M 41 TL 4 03 01 98 99 Updated With Postal Bulletin Revisions Through April 5 2001 922 4 Mail Count and Route Inspection 9224 Recording Count Data 92241 Letter Size Line 1 922 411 Letter size ordinary letters cards and circulars includes all mail that can be cased into the normal evenly spaced 6 shelf letter separation without bending or folding as well as misthrows of all classes and types of mail as outlined in the Memorandum of Understanding dated September 17 1992 related to Case Configuration It does not include newspapers rolls small parcels flats magazines or catalogs even tho
139. o you This keeps your manager informed of areas which may require his her personal attention Handbook M 41 TL 4 03 01 98 33 Updated With Postal Bulletin Revisions Through April 5 2001 253 3 Office Time Preparation Exhibit 253 U S Postal Service Unit Name and ZIP 4 Code DELIVERY MANAGEMENT REPORT Ain OFFICeC 9503o Reporter s Name Telephone No O Q 13 802 4559 Est Comp Date A O b 7 Det Other Other Box Curb Other Curb foer curo poauf ane emer curo poenl oent NPU Section IV Unit Delivery Data and Other Changes and Comments P O Box Rural Highway Contract Route Route Adjustment Scheme etc attach appropriate supporting documentation as necessary MAn OFf 80302 a700 aus 75 4 PO Boxes Instalied Caller Delivery Customers General Delivery Customers 3 C a rU AY 9 C 29 24 35 ra Ol hh Section V AIS Use Only Must be compfetg within 5 working davs PUY ais action 7 m ow Dare ais acted m L4 AIS Files Verified PE S 30 90 Possible Delivery Maintenance Compl q 4 46 a c3 AIS File and Maintenance Comp ICA e 20 0 Growth Management Notified NOC er 4 40 D V eeu 0 QN ed A ee So E e 1 l1 rz PS Form 1621 Nov 1986 Sce reverse for instructions Unit Copy 2 34 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 261 22 26 Account
140. o not antagonize or attempt to pet dogs Use animal repellent on attacking animals Carriers are not required to deliver mail where dogs or other animals interfere Report interference to manager If service is withdrawn use Forms 3982 or 1564 B to record special instructions Report immediately when you are being followed A number of important arrests have resulted from such reports Handle mail containing biological specimens blood samples dry ice and other potentially hazardous material HAZMAT carefully Careful attention should be paid to mail that is addressed to and from a laboratory or chemical company since it suggests that the mail may contain HAZMAT Additionally package markings such as ORM D Other Regulated Material Class D also indicate HAZMAT Do not throw drop or slide packages containing HAZMAT or handle them in such a way that they could be crushed or overlooked pending delivery or dispatch Special attention should be paid to HAZMAT that has the sound of broken glass a stain on the package an unusual odor or signs of damage or tampering Report all such material to your supervisor immediately 14 Equipment and Supplies 141 142 143 144 All necessary equipment and supplies required will be furnished by the U S Postal Service Keep desk drawers neat and clean and free from extraneous matter Keep ink pad straps hand stamp etc in the drawer not on the case Maintain satchel with attache
141. of the Edit Book as required by management or Form 1621 Delivery Management Report according to instructions on reverse of form Collection on Letter Routes Collection from Customers Accept letters handed to you by customers for mailing providing that postage is affixed Go to the porch or door to receive this mail from the customer Collect prepaid letters placed next to in or on private mail receptacles when delivery is being made at that point Accept for mailing prepaid small articles but you may refuse to accept articles when to do so would seriously interfere with your scheduled deliveries or collections Do not accept money for payment of postage except postage due mail with due stamps or statement attached Motorized carriers collect from curbside boxes on your route letters with postage affixed if the signal flag is raised even though there is no mail for delivery to that box Collection from Boxes and Racks Collect mail from designated street letterboxes cooperative mailing racks and mail chute receiving boxes Avoid standing in the street when loading or emptying these boxes Collect mailable matter placed on top of or adjacent to a collection box Report to your supervisor the name of the customer who left this mail so that action may be taken to preclude recurrence Give preference to First Class Mail when the contents of a collection box are more than you can carry Report the incident to your manager
142. on Form 1564 B orders received on Forms 3575 or on letters as follows a Enter the name and old address in the columns provided b Enter the new address or special instructions in last column These entries are alive valid until canceled The 1 year time limit does not apply Use Review Form 1564 B for names and addresses of callers box holders or customers for whom there are special instructions If not familiar with box section or other special orders on file place a colored dot or other symbol on case label at address separation involved so that Form 1564 B can be checked Withdraw mail from case at address given for each caller box holder or other customer listed in the same manner described for use of Form 3982 Form 3546 Notice to Change Forwarding Order Use This form is used to notify another postmaster or local carrier that a customer has changed address again or that customers refuse to pay postage due Form 3546 is valid for 1 year from the original date of submission of Form 3575 Preparation At Office of Second Address When customer has moved and left no address withhold sending Form 3546 for 10 days Enter on 1564 the date Form 3546 is sent to office of original address If subsequent change of address order is received from customer notify original office by sending an amended Form 3546 At Office of Original Enter on Form 1564 the date Form 3546 was recorded Forward or return mail as instruct
143. ons Through April 5 2001 Mail Count and Route Inspection 112 This page intentionally left blank Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Glossary Auxiliary Route A carrier route which augments and supplements delivery service and normally evaluates at less than 8 hours per day Backtracking Returning to a delivery point passed in error and for which carrier has some mail Batching Mail Gathering or stacking collection mail on edges for machine feeding Bundle An assembly of individual mail pieces either letter size or flats having a common destination point and tied together to maintain the facing of the individual pieces and the integrity of the common destinations Business Route A letter carrier route on which 70 percent or more of the possible deliveries are business places By Pass Mail Mail made up directly to routes by mailers and by passing the distribution cases Caddy Cart Satchel Cart Small handcart used by some city carriers in the delivery of mail Cage The finance area where registered postage due certified customs duty and COD articles are processed and charged out to carriers Callers Customers who regularly call at the post office for their mail Carrier Technician A full time city delivery letter carrier used to replace scheduled absences within a group of routes Carry Out Mail for the first part
144. onu ved deb anaewdesiat ad ERA Y RR son node RR 4397 insured Mail sprostosti raer A etia pquriutd as Esaias pes E dead WOR o sis ea r a A a E S a E a E TES 435 G stoms Duiy Mall 22221 11x epon ekine ine Malin ehte eiri 430 Postage DUS occas es ened es ade TIU 44 Undelivered Mail oes ccacarar tetas gah hae duet ad pan ebd RR Nu cancun ene des 441 Processing Undelivered Mail 00 eee 442 Completing Form 1571 uo eune e Xi ood Speo ich eowtibewnd tak oud edad Sana bak ad 45 Expedited Preferential Mail System 0 000 c cece eee eee eae 46 Answering Official Communications 00000 cece tenet enna 47 Ending Tourof Duty ocio eee td kenaa k bhatt ade bem dead deed evede ded bna eg SWEATER bi dimecarmds 5 2 ert Re Rake Re lale ERG Ne Ee DOR ROGA RC Rob ea RS 52 Care of Keys and EOCKS ieis sicnusiss ok ned or eRe de dose edits dde ee c oed or RU 53 Collection Schedules 13 os d 10d diabetes Ole been deta edad Read diab nee Oda Read des 531 Importance of Schedules 0 ccc teen ene ene n ees Handbook M 41 TL 4 03 01 98 XV Updated With Postal Bulletin Revisions Through April 5 2001 Contents 532 Wear Sc eles sas rceie saree HIER eet be etwas Pte dia ti gud Rue 532 1 In the Office OTT 532 2 Onthe MERRRTCETNS TETTE TET ET 54 Collection Rules 0 00 a a a ehh rh b41 Basic Rules eire de fbi ca de ke Red 4 atch Soke ne ends 542 Collecting Mail as Scheduled 0 ccc e
145. or and Run e268 Odometer 1 Mo Clock ate or Route Number eas Reading x Oper Rings 1 E ES i Brought forwsrd from previous Form 4570 gt 3 e E E NEMPE Tel E 1 E 18 l I 1 1 1 1 1 1 I I Ie Q iD T 3 o uw 5 zg 8 3 5E De 8 oO Ze s Pi x 5 2 zo s 3i 8 ES SE aE a ao amp ae E o 2 8 o2 E v 25 o o or i mE ge i ij 6 i ez AE f Je 4 i gt JEI i Je i e IT E l He i 7 l J8 i EE 9 TOTAL gt Begin Carry forward to Part 2 9 Here PS Form 4570 Mar 1987 86 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Vehicle Operations 842 33 84 Vehicle Maintenance 841 841 1 841 2 841 3 841 4 841 5 842 842 1 842 2 842 3 842 31 842 32 842 33 Servicing Return truck to garage or delivery unit on completion of route or when so directed Inspect truck to determine if any damage has occurred while truck was in your custogy If damage has occurred complete forms as outlined in part 842 Have fuel oil and water replenished by garage or station attendant as scheduled However you may be required to fuel vehicles at postal facilities having bulk fuel tanks and no vehicle maintenance personnel on site or at commercial self service stations and islands In addition delivery personnel will be required to fuel vehicles at all post
146. order issued against addressee for violation of False Representation law mail is returned to sender under a false representation order e Unclaimed addressee abandons or fails to call for mail f Lottery Mail Mail to This Address Returned by Order of the Postmaster General mail is returned to sender under a lottery order g In Handbook M 41 TL 4 03 01 98 27 Updated With Postal Bulletin Revisions Through April 5 2001 243 Office Time Preparation 28 243 Dispute mail is returned to sender by the order of the General Counsel when it cannot be determined which of disputing parties has better right to the mail h not deliverable as addressed Unable to Forward i Returned for Postage j Box Closed No Order k Outside Delivery Limits These types of undeliverable mail will be bundled by category with the carrier endorsing the top piece of each bundle with the appropriate endorsement and initial Disposition of Forwardable and Undeliverable Mail Carrier Throwback Case Undeliverable as addressed mail is disposed of according to separations of Carrier Throwback Case see exhibit 243 The delivery address should never be lined out or obscured on any mailpiece Following are descriptions of separations in the throwback case a Missorts First Class Mail misthrown to the route and deliverable at the same unit b Loop Mail Incorrectly barcoded and or ZIP coded mail discovered at a destination for which
147. ou are of the opinion that you will be unable to case all mail distributed to the route perform other required duties and leave on schedule or when you will be unable to complete delivery of all mail Inform management of this well in advance of the scheduled leaving time and not later than immediately following the final receipt of mail Management will instruct you what to do Complete applicable items on Form 3996 Carrier Auxiliary Control if overtime or auxiliary assistance is authorized in the office or on the street Report on Form 1571 all mail undelivered including all mail distributed to the route but not cased and taken out for delivery Estimate the number of pieces of mail Do not curtail or eliminate any scheduled delivery or collection trip unless authorized by a manager in which case you must record all facts on Form 1571 Before you leave the office enter on Form 1571 the mail curtailed when you return add any mail which was not delivered and which was returned to the office Follow any special local procedures set up to identify errors and corrective actions for mail returned because it was out of sequence Handbook M 41 TL 4 03 01 98 9 Updated With Postal Bulletin Revisions Through April 5 2001 131 47 General Information 10 131 47 132 132 1 132 11 132 12 132 13 132 14 132 15 132 2 132 21 132 22 132 23 132 24 132 3 132 31 132 32 132 33 Complete portions
148. ough April 5 2001 Vehicle Operations 852 2 85 Accidents 851 Accident Report Kit Each vehicle used on official business is furnished with an Accident Report Kit Supply Item 87H Check to be sure the envelope is sealed If not obtain a sealed replacement from the manager e Action to Be Taken at Scene of Accident 852 4 Operators involved in accidents regardless of the cause or the amount of damage injury or death shall remain at the scene until they have Obtained aid and assistance for any injured person Safeguarded the scene against further accident Secured and protected the mail Notified postmaster or his designee Notified local or State police as required Oo 29 5 p Provided other drivers or principal parties to the accident the information required by law using Form 4585 Postal Driver Accident Information g Obtained so far as practicable the names and addresses of all principals and witnesses using Form 4586 Accident Information Operators shall not make any statements admitting personal or postal liability or criminal negligence or attempt to negotiate an agreement or settlement with anyone h Recorded the other driver s license or other valid identification and obtained the name and address of the other driver s involved i Complied with local postal instructions j Used the chalk or crayon in Accident Report Kit to mark on the pavement the paths and final locations of each of the vehic
149. per number In upper triangle Where sack i Il 4 5 I2 IS separation is NOT used record hamper number or area Break N E S W etc Record number of sacks per sack separa tion or hampers in lower triangle include outside pieces in Number of Stops Deliveries etc Use or X to tally On dey of Inspection show beginning snd ending time of each separation each parcel category Sack z umber of Pieces For Parcel Post Delivery Only t Rtnd No of Truck No of ides Parcels Stops Deliveries VI ut M Hi g ROC BA neoa Ek Enans LE a ETT TT met TT R E Ta ttt st te Feel TO E E jt a Total Trucks Stops and Fim Deliveries amp Collection Pick ups Sees cee gt p Intra City SAN Carrier Time for Completing Worksheet When a stop is made for more than one service count as one truck stop only Draw a line under each trip to separate recording by trip indicate type of service by the following symbols T for Travel Time R for Relay C for Collection 1 for Inter Intra City P for Parcel Post RCF for Relay Collection Firms Elapsed Time and Elapsed Miles columns computed by Manager i 9 zd T 3 Tea EET ez Izleti Ps 3 S1Slej2 16 e dE DERE fa i a rie Valslslelsla sielse d WS X lel EFIE o ly 47 z P N 3 D f s HHF 5 v
150. per number or area such as N W S E etc In lower triangle record the number of working sacks per sack separation or hampers for area covered Number of Pieces Record in appropriate column actual number of ordinary and unnumbered insured parcels accountable and signature pieces COD Customs direct sacks or hampers outside pieces and returned parcels for the corresponding sack or hamper separations Include outside pieces in each category Number of Truck Stops Tally the truck stops made for the delivery of mail for each sack or hamper Separation Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 936 933 524 933 53 933 531 933 532 933 533 933 6 934 934 1 934 2 934 3 934 4 935 936 Number of Deliveries Tally the deliveries made for the pieces of mail recorded for each sack or hamper separation Totaling Columns Truck Stops Relay Firms Inter Intra City Deliveries and Collection Pickups Record sub totals in spaces provided Record total stops in upper triangle and total relay firm deliveries and collection pickups in lower triangle Record inter and intra city total in space provided Parcel Post Record total number of sack separations in upper triangle and total working sacks in lower triangle Record total number of pieces and total number of truck stops and deliveries in spaces provided Carrier Time
151. quires a signed receipt determine if someone is available at the address by ringing the doorbell or knocking on the door at the time of delivery of the rest of the mail If no answer follow the procedures in 322 311 and 322 312 If someone is available to receive the parcel return with it after completing the loop 33 Delivery of Special Services Mail 331 General When delivering special services mail make every reasonable effort to deliver ring the bell or knock on door in order to make hand to hand delivery to addressee You may tell or show the addressee the name and address of sender and the amount of the charges to be collected if COD Customs or postage due You may not however surrender the mail for examination or for any other purpose until all charges have been paid and or a receipt has been signed if required When the article cannot be delivered you must leave a notice that bears the location of the delivery unit where the article may be called for 332 Postage Due 332 1 Deliver the article after the specified amount due has been paid 332 2 When delivery cannot be made for any reason complete and leave Form 3849 Endorse the article with the reason for non delivery such as No Response enter the date and your initials and return it to the delivery unit see exhibit 332 2 Handbook M 41 TL 4 03 01 98 49 Updated With Postal Bulletin Revisions Through April 5 2001 332 3 On Route Exhibit 332 2 Form 3849
152. r items which affect the prompt and proper delivery of mail to private residences and apartment house giving the name of customer or owner and or manager see exhibit 342 Handbook M 41 TL 4 03 01 98 57 Updated With Postal Bulletin Revisions Through April 5 2001 35 On Route Exhibit 342 U S POSTAL SERVICE HOUSE NUMBERS AND MAIL RECEPTACLES REPORT Customer s Owner s Name Address Include Apt Suite No J Cain L252 Broad wa J amp Residence T Apartment House Business m x K Existing C Under Construction E Being Remodeled X Li No Name on Receptacle L No Lock on Receptacle Ld Other Deficiency Specify Carrier s Signature Date P Bie B Logan 8 20 97 PS Form 3521 Dec 1987 U S Government Printing Office 1994 368 540 EGULARITY No Receptacle a Unsatisfactory Receptacle T Receptacle Unlocked Unanchored Receptacle L No House Number 35 Answering Complaints and Inquiries Answer all inquiries courteously If the inquiry or complaint cannot be answered or settled to the customer s satisfaction or if it is contrary to instructions to give the information courteously direct the person to the office of the official in charge for further attention 36 Undeliverable Items 361 Undeliverable Mail Accept all mail handed back by customers and pickup undeliverable mail If undeliverable return it to the delivery unit for proper handling If the mail was m
153. r must be excluded from consideration when determining a 6 consecutive week period However if a period of overtime and or auxiliary assistance begins in November and continues into January then January is considered as a consecutive period even though December is omitted A new 6 consecutive week period is not begun h Mail shall not be curtailed for the sole purpose of avoiding the need for special mail counts and inspections Manner in Which Conducted When special inspections are made because of conditions mentioned in 918 1 they shall be conducted in the same manner as the annual count and inspection 92 Letter Routes 921 Basic Requirements 921 1 Coverage 921 11 For the purpose of mail counts all classes of mail available to the carrier see section 921 13 must be routed and delivered every day of the count period 921 12 Each replacement carrier assigned to regular full and part time routes shall count the mail and enter the data on the prescribed forms in the same way as the full time carrier 921 13 The mail of all classes available to the carrier is a that mail distributed and placed on carrier case ledges in hampers trays or on the floor beneath the carrier case and b that mail which is in distribution cases up to the cut off or final withdrawal time prior to departure to serve the last delivery trip of the Handbook M 41 TL 4 03 01 98 93 Updated With Postal Bulletin Revisions Through April 5 2001 921 2
154. r should attempt delivery and have these items listed upon return to the office Funds are to be turned in to the accountable clerk along with funds for any other postage due mail Business Reply Mail BRM mixed in with DPS mail and identified while performing street duties is to be returned to the office for proper handling by the accountable clerk This mail must be rated for the exact postage due before it can be delivered Customs Duty Mail Collect duty amount shown on U S Customs Form 3419 plus any postage due indicated on parcel Have addressee sign on bottom line of original U S Customs Form 3419 and sign and print name on PS Form 3849 Sign duplicate U S Customs Form 3419 and deliver it with parcel to addressee See subchapter 23 for appropriate scanning procedures When delivery cannot be made for any reason complete and leave PS Form 3849 see Exhibit 333 3 p 1 See subchapter 23 for appropriate scanning procedures Endorse the articles with the reason for nondelivery such as No Funds enter the date and your initials on the article and return it with both copies of U S Customs Form 3419 see Exhibit 333 3 p 2 to delivery unit Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 On Route 334 2 Exhibit 333 3 p 1 Form 3849 United States Postal Service Today s Date Sorry We Missed You We Deliver for You 2 2 bo Item is at Available for Pick up After Sen
155. receipts taken money collected for accountable mail and keys 753 Obtain proper clearance for all accountable items see subchapter 43 754 Return all equipment to its proper place 755 Record ending time at unit Return truck to garage inspect it and prepare required reports see subchapter 84 Handbook M 41 TL 4 03 01 98 79 Updated With Postal Bulletin Revisions Through April 5 2001 Special Delivery Service 80 This page intentionally left blank Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 8 Vehicle Operations 81 Vehicle Regulations and Safety Practices 811 Vehicle Regulations 811 1 Responsibility of Carrier 811 11 Be sure you are qualified to drive the vehicle assigned to you maintain a valid state driver s license 811 12 Advise your immediate manager of suspension or revocation of your state license 811 2 Authorized Riders 811 21 Postal employees with proper identification may ride in motor vehicle when necessary to perform their official duties Unauthorized riders in postal vehicles are prohibited 811 22 Employees may not ride in postal vehicles when off duty nor when on duty unless riding is essential to the duty being performed 811 23 All employees including route examiners and officials are forbidden to ride on powered industrial mobile equipment as passengers 811 24 Route examiners may use a separate motor vehicle for which they have been qualified
156. referential Mail Delivery Special Instructions Description and Use of Form 1838 C Worksheet See sections 922 1 and 922 4 and exhibit 922 11 p 3 and 4 Prior P M Duties On the first day of the count week count the letters and mail of other sizes cased and routed during prior PM duties and enter in the Carrier s Comments section of the worksheet so that these figures can be transferred to Form 1838 by the manager When the inspection is scheduled on the first day this count is made by the manager assigned to inspect the route These entries are for developing the strapping out time and daily volume analysis A M Duties Office Functions Clock in and record time on Form 1838 C Withdraw if required count and record all preferential mails available Case letter size mail All box mail and intrastation forwards that can receive same day deliveries should be kept separate from other markups Record markups that can be delivered same day within the unit Route the preferential flats into the flats that were routed during previous P M duties Follow procedures in 922 452 for recording mail marked up Follow above instructions for any additional preferential mails received After clearing accountable mail cage make final withdrawal pull down mail for delivery Inspect vehicle if used clock out load and leave for street delivery Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001
157. relay sack Do not tape PS Form 3849 to mail items Handbook M 41 TL 4 03 01 98 39 Updated With Postal Bulletin Revisions Through April 5 2001 27 Office Time Preparation Exhibit 262 United States Postal Service Today s Date Sender s Name Sorry We Missed You We Deliver for You ttem is at Available for Pick up After We will redeliver or Post Office See back you or your agent can Date Time pick up See reverse p j if checked you or your agent must be present Letter For Delivery Enter total number ofitems O at time of delivery to sign for item vered by service type ATIS ROME snakes For Notice Left Check applicable item cle Number s magazine i catalog etc Express Mail We wit Registered Parcel attempt to deliver on the E next delivery day unless Insured Restricted you instruct the post 4 Retum Receipt Delivery ed for Merchandise ae ie d oeiy Recorded Confirmation MRTT Other Delivery Signature Customer Name and Address Firm Bilt Confirmation Article Requiring Payment Amount Due O Postage Due COD C1 Customs ls Final Notice Article wil Delivered By and Date be returned to sender on PS Form 3849 November 1999 Delivery Notice Reminder Receipt We will redeliver OR you or your agent can pick up your mail at the post office Bring this form and proper ID if your
158. rier s Count Mail Letter Carrier Routes Worksheet Osla en e Post Office Rometsun AM 1 Letter Size ee EXPLANATION que WRITE IN ELAPSED z7 S92 2 Mail of All Other Sizes 378 D a ss D nium idi fel Bj 3 Accountable and Signature Mail el 8 Registered Certitfied g ejf COD Customs 2 B Postage Dues i aw EL 227 Express Mail 5 All parcel Post over 2 Ibs E 252 p te 7 8 28 LELz amp z 6 Sequenced and Collated ags eJ Letter Size we B Ej 2 4 ale B 942 2 E 50 Other Size Et B gg 5 E 0 9 2nd Class Marked up exclude Form 3570 ie B ZEN 10 Mail with Form 3579 attached 12 Change of Address Recorded 13 Insured Receipts Turned In Enter Line Number In Explanation Column Registered Certified COD Customs Postage Due Form 3868 signing for 14 rekuming funds and receipts Withdrawal of mail 15 Sequencing and collating By Pass Mail 16 Actual Strapping out time 17 Break local option 18 Vehicle inspection Offfice Work not covered by form work functions must be identified and approved as being necessary and of a continuing nature 1 use Comments Section Waiting for mail office and other office activities not perlormed on a continuing basis which are 22 excluded in computing the net office time Use Comment section Counting mail and filling out form 1838 worksh
159. rigin Aute Nemen international Article Number International T Kliar 70 LE 17 Z RII 0000000 onn hr O LL Ww M B 18 T abd ee ee Pg eS T M CECI MU c Co CUM NM D MADE IDEE pre y NOSE E BOLT date mul vu TEES CODE DC Received in Damaged Condition OS Officially Sealed A Return Receipt Requested RE Re enveloped RW Returned to Writer Date of Received Received By Postmark Delivery Office Delivery A the Print Name Delivered z za Vicit gt Signature of X Clerki Carrier Addressee Is above Agent Form 3849 Barcode Number if delivered using scanning option If using handheld scanner option have recipient sign Form 3849 PS Form 3883 November 1999 102595 00 B 0737 1 Delivery Leaving Notice When delivery of numbered insured registered certified or other special Services articles cannot be made for any reason complete and leave PS Form 3849 Delivery Notice Reminder Receipt Endorse the article with the reason for nondelivery such as No Response enter route number and the date initial on article and return it to the delivery unit Return Receipt Obtain on Form 3811 the signature of person receiving the registered certified or numbered insured mail when the form is attached and or the article is endorsed Return Receipt Requested Enter date of delivery in the space provided See that the address side of Form 3811 is completed see exhibit 336 1
160. rive Out Agreement An agreement between a carrier and the postmaster or designee in which the carrier furnishes his her own vehicle for transportation and is reimbursed for this service Expedited Preferential Mail EPM A system where normally only preferential mail is cased in the morning and other mail is cased in the afternoon Faced Mail Mail arranged with addresses and stamps all the same way Final Case Case designated for final withdrawal of preferential mail as carriers leave office also called hot case end case re dis case Fingering The final separation of mail for the next several stops and verification of the address before delivery A foot carrier performs this operation enroute between deliveries A motorized carrier fingers mail as he walks from the vehicle to a house box or if delivery is at a curb box he fingers the mail in the vehicle before placing in the box Firm Directs Mail tied in bundles and delivered intact to individual firms This practice is used when quantity of mail received by a firm is sufficient to warrant special treatment Foot Route A city delivery route served by a carrier on foot A bicycle or automotive vehicle used solely as transportation to and from the route does not affect its status as a foot route Letter Size Mail Mail that may be routed into carrier case without bending or folding excluding newspaper magazines and small parcels and rolls Local Ma
161. rovide for 240 one inch separations for letter size mail and 24 separations for flat mail Twelve separations may be used for flats by one carrier and twelve by the adjoining carrier 1 INCH SEPAPATION 10 INCH SEPARATION 1 INCH SEPARATION LALLI ll l LAHU 240 LETTER SEPARATIONS ITEM 124 ITEM 144 BOOK SPACE ITEM 124 221 32 This case provides 6 shelves for letter mail and the entire flat paper wing case 12 separations for flats 1 INCH SEPARATION n T 10 INCH SEPARATION ITEM 124 ITEM 143 A Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 221 42 221 33 This case with wing shows how the separations may be arranged when more than 6 rows of separations are needed for letters When so arranged all are within reach and mail will not have to be rehandled 1 li SEPARATION 1
162. rticle Requiring Payment Amount Due Mu CEREREM UL Postage Due D COD O Customs _ We will redeliver or you or your agent can pick up See reverse C if checked you or your agent must be present t time of delivery to sign foritem Article Number s Notice Left Section Customer Name and Address Final Notice Article wil Deliver 3d By and Date be returned to sender on PS Form 3849 November 1999 Delivery Notice Reminder Receipt Redelivery of Parcels Except as provided in 322 312a make a second attempt only if requested by the addressee If the redelivery request is made using Form 3849 take the form back to the office and give it to the accountable mail clerk The carrier will receive the parcel from the accountable mail clerk on the day the addressee requested redelivery If delivery is not made on the second attempt and the addressee did not authorize the parcel to be left leave Form 3849 with the Final Notice block checked Endorse the parcel to show a final notice was left and return the parcel to the designated place for holding undelivered parcels Park and Loop Routes Description Delivery of mail on park and loop routes is basically the same as for foot routes with relays The vehicle is used as a movable relay box from which the carrier withdraws a substantial amount of mail placing the mail into his satchel before beginning the route Delivery
163. s around letters and flats keeping them in delivery sequence Swing The off duty time of an employee such as a lunch period Tap To collect mail from deposit box Test Card A plastic card deposited by the post office to determine if the service is being performed properly Throwback Case A case in which carriers place forwardable and undeliverable mail Vehicle Hire Contract Use of privately owned vehicles for city delivery Wing Case An extension of the carrier case protruding on an angle to either side Zigzag or Criss Crossing To cross and recross a street or road diagonally forward or perpendicular to the line of travel Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001
164. sing and preparing mail for delivery in a non DPS environment Management may prescribe any one of these methods but for efficiency and economy some degree of uniformity should be maintained However more than one casing Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Office Time Preparation 222 system at an installation may be used for the particular type of route served The three basic systems are a One Bundle System Arrange all separations on case s for letter mail Case magazines newspapers and flats with letter size mail Withdraw and strap out letter and flat mail together Note When a one bundle system is used sequenced mailings shall not be cased but shall be handled as additional bundles When directed by management to deliver sequenced mailings handle mailings as follows 1 Carriers serving foot or park and loop deliveries will not be required to carry more than three bundles 2 Carriers serving other types of deliveries are not limited to three bundles of mail b Two Bundle System Case letter size and other mail separately Withdraw and strap out in separate bundles 1 Carriers serving foot or park and loop deliveries will not be required to carry more than three bundles 2 Carriers serving other types of deliveries are not limited to three bundles of mail C Modified Two Bundle System Arrange all separations on case for letter mail Case newspap
165. sions Through April 5 2001 Office Time Preparation 253 3 252 252 1 252 2 253 253 1 253 2 253 3 Route Book Contents Route book in which record of removals is maintained consists of a Item 391 M binder Form 1564 A Delivery Instructions Form 1564 B Special Orders Edit Book and or Form 1621 Delivery Management Report papo Handbook M 41 City Delivery Carriers Duties and Responsibilities Filing Place Form 1564 A in front of book followed by Form 1564 B Form 1621 Forms 1564 and Handbook M 41 Delivery Management Report and Edit Book Form 1621 Exhibit 253 Since the Edit Book and Form 1621 are two of the most important documents used by Delivery Service it is absolutely essential that the carrier keep them accurate and up to date Entries for new construction must be completed as soon as known by the carrier If in doubt as to whether this particular section was entered in a previous period ask your unit manager to examine the last three accounting period entries to be sure If entries you have made under section IV concerning the conditions of collection and relay mailboxes continue through more than one accounting period call this to the attention of the delivery unit manager at the time the Edit Book and or Form 1621 is collected Report any new buildings conversions from single to multiple delivery or vice versa subdivisions developments or demolitions as soon as known t
166. ssssssssse en 75 Office Work After Return ciuis ERE eher iatea GRADE Raw oleh aa a Gee feu Be Re 8 Vehicle Operations cess sous iiua Eee are ema ex E Ron ar Roos s e RR eed ur ns 81 Vehicle Regulations and Safety Practices 0 0c ccc ccc cence eee eee ees 811 Vehicle Hegllalialis sesestasnseberbeebre SE ade ed bici etd a xd Ud da CORRER 811 1 Responsibility of Carrier llllissssssssesesee RII 811 2 Authorized Riders PETERET TD 812 Safety Practices as intau dos loins oh tendaGeiueadul bi endas ceueens en TT 82 Postal S BOUES vrs tu ri qaia oora oe dum are GHI D cba iD VR SQ NANE UAR D NUI DO 83 Vehicle Assignment Procedures sssssseesssseeeess ns 831 Obtaining VENICles adanaamenid ux c o3 sdiad Fonacudre Lar EX Ovni x toad ducha M Dd dos Una fe 8392 inspecting Vehicle iusso sexes edere x RR Adan RATS HR R Ada i Ra deat i dad 833 Form 4570 Vehicle Time Record 0c cece cece e 84 Vehicle Maintenance aad x dad dz bbb aw boe d od rh bete du boa d adr eda dads 841 SURTOUT TET 842 Ropars eee eens hth ins CI LU TE TUNES 842 1 Reporting Dees Lucae dk pta e d EOD e aon bad ida o HR raa EE B 842 2 Preparation of Form 4565 oc sess rere Petr dl Senes as Re nagd pae Mideast 842 3 Disposition of Form 4565 2 sees essc ETUUTMTTTTMTMMT 851 Accident Report Kit issues escuadra dan deed ded bee et dear ar Rud ded a 852 Action to Be Taken at Scene of Accident ssseeseeeeeeeeeesesen 9 M
167. stack them in order of delivery with first parcels to be delivered on top 623 2 Parcel Post and Relay Combined Load sacks of parcel post outside pieces and special services items as follows a Load outsides CODs etc as in 623 1 b Load parcel sacks or loose parcels when sack routing system is not used on left half of truck with butt end against side Handbook M 41 TL 4 03 01 98 73 Updated With Postal Bulletin Revisions Through April 5 2001 624 Parcel Post C Load relay sacks on right hand side of the truck in delivery order When relays are delivered there will be room for dumping parcel post see exhibit 623 2 Exhibit 623 2 COD S CUSTOM ETC r IRE OUTSIDES ls T UTSIDES ba 624 Preparing Parcels for Delivery 624 1 Dump Sack No 1 only at the dock and arrange the parcels in order of delivery including outside parcels and special services articles for the same area 624 2 Route parcels to insure shortest distance between stops and to prevent deadheading or excessive travel distance 624 3 Dump Sack No 2 when last parcel has been delivered from Sack No 1 and align as for Sack No 1 624 4 Remove sack label before dumping sack Fold sacks placing cord and fastener in the fold and pile sacks neatly 624 5 When the sack routing system is not used arrange parcels in order of delivery as they are removed from the hampers and placed in the vehicle 625 Damage Control of Parcels 625 1 All emp
168. t 45196 Reg it zs 1 55 98 Handbook M 41 TL 4 03 01 98 Update With Postal Bulletin Revisions Through April 5 2001 Mail Count and Route Inspection 922 32 922 14 The worksheet Form 1838 C not a separate sheet of paper must be used to record the mail count each time a withdrawal of mail is made from the distribution cases sacks hampers trays etc and must be used to show actual time entries on the side of the form in the columns headed Actual Time Entries for each type of work performed 922 2 Making Descriptive Entries Exhibit 922 11 pp 1 and 2 At top of the form enter the name of the post office branch or station and the route number At bottom of form record the day of the week date signature regular or replacement and lunch time On the day of inspection when the form is completed by the manager the name of the carrier is entered in the space provided and the examiner signs the form below the carrier s name When a manager or other competent employee counts the mail because it is not practicable for the carrier to report early enough to do the counting the manager will enter and circle his her initials by the figures recorded on the worksheet 9223 Recording Time Clock Rings 92231 Foot and Bicycle Routes Clock in or enter beginning time on the line marked B Enter leaving returning and ending times L R E upwards in the order listed Make these time recordi
169. the count and inspection period along with current management records and the manager s knowledge of the route are the basis for making route adjustments 912 Frequency Counts of mail shall be conducted on one or more routes when it is determined to be operationally necessary These inspections will be conducted between the first week of September and May 31 excluding December A physical inspection of the route shall be made on one or more days during the count week by a route examiner who accompanies the carrier during his or her full tour 913 Advance Notice A notice giving schedule of a count week and proposed day of inspection for each route shall be posted at the delivery unit not later than 5 working days preceding start of count One day s advance notice will be given if a decision is made to inspect on days other than the scheduled date 914 Absences Absences for other than emergency will not be granted during the week of count and inspection Handbook M 41 TL 4 03 01 98 91 Updated With Postal Bulletin Revisions Through April 5 2001 915 Mail Count and Route Inspection 92 915 916 916 1 916 2 916 3 917 917 1 917 2 917 3 917 4 918 918 1 Inspection Day In order that a fair and reasonable evaluation may be made by management carriers must perform their duties and travel their routes in precisely the same manner on inspection day as they do throughout the year Cancellations
170. the proper letter case separations 4 Withdraw the cards with other cased letter size mail making no attempt to keep address cards separate 5 Repeat steps 2 3 and 4 until all cards and samples are delivered b Motorized Carriers 1 After unit manager determines the number of cards to be delivered on individual routes each day route the same number of cards in the letter case separations removing undeliverable cards Notify manager of the number of deliverable cards 2 Withdraw cards with other cased letter size mail making no attempt to keep address cards separate 3 Continue this procedure until all cards and samples are delivered Handbook M 41 TL 4 03 01 98 23 Updated With Postal Bulletin Revisions Through April 5 2001 225 2 Office Time Preparation 225 2 225 21 225 22 225 23 225 24 Modified One Bundle System Fold all mail except stiff cardboard articles X ray pictures large greeting cards and large newspapers and magazines and sort it in letter separations Sort stiff cardboard articles X ray pictures etc and large newspapers and magazines on ledge usually by relays on foot routes and then route them in sequence of delivery A letter may be reversed in the letter separation for a customer receiving a parcel or odd sized article which cannot be routed in the letter separations This will serve as a reminder when on the route that there is a large or odd sized piece for
171. tification if not known and to sign and print name on PS Form 3849 Delivery Notice Reminder Receipt before delivery when applicable b Deliver articles entered on PS Form 3883 Firm Delivery Receipt for Accountable Mail and Bulk Delivery Mail after obtaining a signature of addressee or agent on PS Form 3849 Deliver the duplicate PS Form 3883 with the articles C Prepare PS Form 3883 for numbered insured and other special services items only when there are six or more articles for the same addressee Include Delivery Confirmation on PS Form 3883 if the six article requirement has already been met d Deliver minimum fee unnumbered insured and Delivery Confirmation articles the same as any ordinary mail No receipt is needed e See subchapter 23 for appropriate scanning procedures Deliver articles endorsed Restricted Delivery to addressee appearing on the article No other person may receive and sign for these articles unless the addressee authorizes in writing an agent to receive his restricted delivery mail Form 3849 can be used for this authorization Articles not endorsed Restricted Delivery may be delivered to an adult member of the family or agent or hotel clerk whose name appears on Form 3801 A Agreement by Hotel Apartment House or the Like When other than addressee signs for article he she should enter the name of addressee on line Received and his her own name on line By Complete Forms 3849 and 3883 showing the
172. tify removals while performing street duties will be used Form 3982 may be used for entering special instructions such as building vacant temporary abSence hold etc Enter temporary changes of address in the same way but include inclusive dates Hold mail held at carrier case should be verified once each week to insure that no mail designated by mailer is kept beyond its retention period Such mail shall be endorsed Temporarily Away After all appropriate mail has been cased withdraw from the separation s the mail that has the same name and address of all the pertinent entries which have not been lined out This mail should be put in the designated location for forwarding and return all mail for other customers into the separation s Duration Address changes entered on Form 3982 are good for 90 days from the end of the month in which the change becomes effective except temporary changes are canceled when customer returns or at the expiration of one year After deadlines line out expired order so that the change is still legible Use only one Form 3982 for each row of letter separations unless a large number of removals warrant additional cards such as for military rooming house or apartment house areas When all spaces on Form 3982 have been used turn the form over to the markup clerk who will retain it for reference after adjustments Procedures by Category Letter Type Mail Casing Case removals to appropriate separatio
173. ugh they are intended for casing with letters mail a For motorized curb delivery routes do not include mailings designated for third bundle delivery b In offices using a one bundle system do not include sequenced mailings designated for second bundle delivery C Letter routes receiving Delivery Point Sequence mail should not record the pieces of DPS mail in this section The DPS volume is recorded on Line 7 a Form 1838 C 922 412 Count letter size mail standing a letter on end as a marker after each 100 pieces 922 413 Carriers on motorized curb delivery routes and those using a one bundle System must enter in line 6 Sequenced and Collated Mail the number of pieces of mail made up in carrier delivery sequence by the mailer Do not case these pieces and handle them as second or third bundle on the route Do not include these pieces in the upper portion of column 1 with the mail that must be cased a Carriers on motorized curb delivery routes will take credit in Parcel Post column for each separate bundle b Routes using a one bundle system and motorized curb delivery routes will collate additional sequenced mailings into second or third bundles See 222a and b Record actual time for collating 922 414 Total the column after each trip on multi trip routes 92242 Mail of All Other Sizes Line 2 922 421 This includes all mail not covered in line 1 e g newspapers flats magazines small parcels catalogs and rol
174. us Value Obvious value includes Merchandise sheet music pictures photographs books catalogs or any other matter likely to have value to sender or addressee Books must have at least 24 bound pages 22 of which must be printed Ordinary Mail Mail other than registered insured certified COD and special delivery or special handling Outsides Mail that cannot be carried inside a mail sack due to size or contents Paddle System A paddle small piece of wood heavy cardboard etc is provided for about every 10 carriers When the manager or accountable clerk notifies the carriers to go to the cage for registered postage due keys etc the carriers with paddles go to the cage When serviced they pass paddles to next carriers This procedure continues until all are served Parcel A first or fourth class package over 2 pounds in weight and or larger than a shoe box Park and Loop Route A route which utilizes a motor vehicle for transporting all classes of mail to the route using the vehicle as a moveable relay container as the carrier loops segments of the route on foot Preferential Mail All mail receiving preferential handling including newspaper magazines and special services mail Receptacle A container or door slot provided to accept delivery of mail at or near a residence or business place Registered Mail Accountable mail that has been duly registered by number at the dispatching offic
175. v Sbl HO 8t AYINI TIVIN 3OIAU3S SNOLSNI S31v15 CILINN AYNSYIHL JHL JO INJWJHVdaa RECEIVED ARTICLES X T U S GOVERNMENT PRINTING OFFICE 1998 848 175 T SEND PROTEST TO THE ADDRESS BELOW IMPORTANT SEE REVERSE POSTMASTER U S CUSTOMS MAIL FACILITY RETURN THIS FORM WITH REMITTANCE 180 EAST KELLOG BLVD RM 506 TO ADDRESS SHOWN ON BACK OF ORIGINAL a MRI 334 CODs 334 1 Detach COD tag PS Form 3816 COD Mailing and Delivery Receipt if addressee has indicated he or she will pay for and accept the COD parcel and have addressee sign PS Form 3849 Delivery Notice Reminder Receipt See subchapter 23 for appropriate scanning procedures PAUL MN 55101 JL i Mi ui 334 2 Deliver parcel after money has been received and Form 3816 has been signed If there is a difference between the amount of charges shown on the tag and that shown on the package collect the higher amount If the money order fee is incorrectly stated on the tag correct the fee and report the error to your unit manager Handbook M 41 TL 4 03 01 98 51 Updated With Postal Bulletin Revisions Through April 5 2001 334 3 On Route 334 8 Complete Form 3816 showing the date of delivery and your initials and return with funds to delivery unit see exhibit 334 3 Exhibit 334 3 DELIVERY EMPLOYEE Remove Copies
176. y to be served RELAY MARK 704 706 08 d 14 716 18 722 26 730 34 1810 12 1814 16 1 TE BROOKS ST Number Arrangement for Flat Separations Each wide or flat separation contains a series of street numbers which generally embraces the carry out and relays The first separation is the carry out and subsequent separations are for relays that cover the same territory as the letter separations and in the same order from lower left to upper right To the extent possible these flat separations should embrace the same territory as for each relay on the letter case and therefore should bear the relay number of the related letter separation and the streets and block numbers included in each relay VM a I 5E 700 Ad ae 18 221 7 Flat cases may be configured to accommodate Vertical Flat Casing VFC The use of four and five shelf cases is permitted under the VFC method VFC guidelines issued in January 1990 provide additional information concerning this matter 221 8 When the Vertical Flat Case VFC DPS work method is used letters may be Sorted into four five or six shelves In non DPS environments using one two or modified two bundle systems and in DPS environments where the composite bundle work method is used agreement between the local parties is necessary before four or five shelf letter cases may be used 222 Systems for Casing and Preparing Mail As a general rule three basic systems are commonly used for ca

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