12 Series Ice and Water Dispensers
Contents
1. Reference gt Description U 502818 00981068 00967117 502412 00967059 Drain pan assembly includes base pan and grille 502410 502394 6 Leg kit 4 102 mm adjustable setof4 502399 Fitting water inlet brass 3 8 FPT 8 Lid top panel plastic serial numbers below D61292 502884 8 Lid top panel plastic serial numbers D61292 and above 00967091 9 Panal right Sd 502396 12C1400A 12HI400A 33 Wheelmotor and drive system storage hopper interlock switch Description Motor wheel long shaft includes 502537 Drive shaft extension Coupling includes key short shaft motor only 4 1 8 sq x 1 1 4 Ig Baffle ice securing hardware part 00167973 included 6 Wheel with Agion agitator Rod threaded includes knurled nut 8 Agitator rotating Bracket capillary tube Retainer ice tube 2 high Retainer ice tube 2 25 high 9 Assembly hopper with Agion includes drain fitting 02413 Fitting hopper drain includes nut 5 8 barb fitting Fitting hopper drain 3 4 MPT 3 4 barb fitting 34 12 400 12HI400A Dispense chute and splash panel models with lever dispe2. INPUT POWER WATER G GRD SENSOR O PWR RESET 8 GRD S L1 WHITE O 0 PAN i CONTROL 20 L2 BOARD L2 2ND 12 cg wir 2 5 COMPRESSOR T FAN 892 Ost RED MT s ERN U gt HE RED s HIGH PRESSURE NE SAFETY SWITCH eim COMPRESSOR i SWITCH WHITE START GEAR MOTOR RELAY w m 2 BLACK Smet 1 V NANE RA TG BIN SIGNAL FROM DISPENSER BIN T STAT Diagnostic seguence Stage 9 JUNCTION BOX MCD400A WVS series bik wire is on 24V The second error 2ND LED comes on if an over torque condition occurs while the 60M LED is still lighted The 2ND LED indicates that two consecutive over torque situations have occurred The ice machine will be shut down at this time and will not restart unless the manual reset button is depressed INPUT POWER WATER G GRD SENSOR 9 PWR RESET B GRD LI Q DR ti Ww WHITE Du CONTROL O 20M SACK M 12 BOARD M BLACK WHITE 12 12 COMPRESSOR 29 Ost COMPRESSOR M BLACK BLACK EAN 55 Ose Od 0 6 5 RED i ORANGE i
3. Rear view Top view lower section 12C1400A 12HI400A m OI M ir U i i ono RENNES Right side view STE Left side view 39 Ice machine components Reference Description Part 1 Drier 502724 2 Coil condenser 501187 3 Water sensor 502116 4 Float valve amp reservoir 500504 Not shown Elbow 1 4 push in 00121699 Not shown Adapter female thread to 1 4 push in 00998716 Not shown Fitting plastic float valve includes sleeve amp stem 502078 5 Compression nozzle single drain 502221 6 Evaporator see page 40 for detailed drawing Not shown Shroud condenser coil 501820 7 Drain pan evaporator 502727 8 Valve expansion thermal 502726 Not shown Valve shut off water brass 502222 9 Valve shut off water plastic 502921 10 Gearbox amp motor 115 V
4. INPUT 6 WATER G SENSOR PWR RESET GRD L1 WHITE 4 CONTROL 20 L2 BOARD L2 2ND L2 7 25 wrR 5 5 2 5 COMPRESSOR T OBT m SSE Ose RED ORANGE DRIVE gt wW oo 2 HE AER s 4 HIGH PRESSURE 5 EE SAFETY SWITCH A on COMPRESSOR d SWITCH Tg a WHITE WHITE w 8 RED 5 BIN SIGNAL FROM DISPENSER 4 777 225 JUNCTION BOX BIN FSTAT MCD400A WVS series bik wire is on 24V Normal operation Stage 3 After the initial high current draw drops off the gearmotor start relay contacts open dropping out the start winding or start capacitor As the compressor comes up to normal running speed the compressor start relay contacts also open dropping out the start winding of the compressor The ice machine is now in a normal icemaking mode The ice machine will begin to produce ice and continue to produce ice until the bin level control in the ice dispenser is satisfied The PWR B E DR C and WTR LEDs are all on INPUT POWER WATER GRD SENSOR e PWR T RESET B GAD Reser LI DR WHITE u Oc L2 EAN CONTROL Qaw x
5. 2 dispense motor mounting screws 29 Evaporator disassembly Note The upper bearing lower bearing and auger assemblies must be replaced as assemblies The bottom and top bearing assemblies cannot be field assembled to factory specifications 1 gt 10 11 12 13 14 15 Disconnect power machine Shut off water to ice machine Drain evaporator and float tank Disconnect plastic tubing from evaporator water inlet drain pan stub compression nozzle tubing and reservoir overflow tubing from secured clip Disconnect ice transport tube from compression nozzle Remove nut and upper vee band coupling from top of evaporator Lift top bearing assembly straight up with a slight rotating motion and remove Remove ice compression loop located at top of auger Lift auger straight up and out of evaporator Remove nut and lower vee band coupling from bottom of evaporator Lift evaporator to clear bottom bearing assembly Loosen hex head bolt in side of mounting base with 5 16 wrench and lift lower bearing assembly Remove condensate shield Remove 4 Allen head machine screws holding mounting base to gearbox If replacing evaporator remove compression nozzle from evaporator port Evaporator reassembly NOOR 10 11 12 13 14 Clean gearmotor boss output shaft and shaft well Install drain pan and evapora
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8. 4 102mm Dow Corning is a register trademark of Dow Corning Corporation in the United States and other countries 12C1400A e 12H1400A Fig 2 Bottom exiting utilities Fig 3 Rear exiting utilities countertop units countertop units Move pipe plug to back of unit 3 4 FPT drain 4 16 407 mm gt lt 11 7 298 mm 3 8 OD push in Remove poly tubing and water inlet fitting for water inlet 8 1 9 23 mm 3 8 FPT water inlet 3 4 FPT drain Installing countertop dispensers with legs TG power cord accessory Fig 4 bottom panel assembly Do NOT tilt unit farther than 30 off vertical plane Countertop dispensers that sit on legs not bolted to counter can be inadvertently moved Care should be taken when operating and cleaning to avoid accidents 1 Carefully tip dispenser back to expose underside and block up in place 2 Screw legs shipped taped to drain pan of dispenser into dispenser bottom taking care to seat legs securely against underside of dispenser 3 Attach bottom panel and hardware to bottom of dispenser with supplied screws Fig 4 4 Position unit in desired location and adjust bullets on legs to level in both directions 5 Make final connections 6 1201400 e 12HI400A Installing wall mount dispensers Notes on No drain pan is provided since the dispenser i
9. E deed 8 User ss oie oes Ar ee ee eee ie mE mom RR eee 10 How the dispenser 202722 eee eee 10 Cleaning descaling and sanitizing eee 11 thea dada dead Ma SG 11 MONLY us saa KA cia mE eas iene EE RE Ew Rede aw MR AGE iad JR eere rA 11 Semi Annually more often if conditions dictate llle eh 12 clade pp 0 od era od eee 14 Important preliminary information llis RR IRI RII n 14 The icemaking DIOCOSS eere REGE 14 Wiring diagram models with lever 5 15 Wiring diagram models with SensorSAFE infrared dispensing 16 Ice machine operational and diagnostic sequences 17 Normal operation Stage 2 2 tia biei iaaa ai a E rhe 18 Refrigeration pressure data 545 zadese eg Rr pee RR da de tee ted bed eae hee 23 Refrigeration System xa ie acere ek RUN ect eke ate a dts RR RE DR 24 Dispenser troubleshooting 25 5 5 lt RR hh hh m m n hh nn 25 Troubleshooting the dispenser models with lever dispensing
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11. 5 eubis eu JOAOD pue esuedsip eui 21 SI esuedsip 991 Buisuodsip SyJOM un su MOH 15 12C1400A 12HI400A ispensing Wiring diagram models with SensorSAFE infrared d 1 SVS NIV NO YOLOWTSSHM SIN3NOdNOO W z isdszp N3dO z 538010 0 62 1 13 HOIH Z mo HOLIMS AL34VS NOIYLNJIHO H3dOHd HOS 138v133S y AAILISNAS ALIAVHO SI AV THH LHVLS HOSSSYdNOO 1 od NOVIH SION LHYLS I SVU NIVI NO 1 HSVIdS EIE NI s 031 NO TOL ung NMOTIZA ME 2 5 6 SLNANOdWOO HE 3 KNK NU sp 5 5 wise 22g m OSN3S HOSN3S 5 s
12. hopper support lip Splash panel Remove 4 screws Pull out bottom Side panels Remove screw located on lower rear side of panel to allow top to slide out from under hopper support lip Pull side panel toward front of unit and out of back panel Note Before removing right hand side remove side louver panel by lifting up and pulling forward on panel Fan removal c As fan assembly is being pulled a Remove 4 fan mounting screws b Rotate fan mounting bracket toward front rotate assembly clockwise as shown above toward back of unit and pull and 3 drain tubes from bracket fan assembly toward front of unit 31 12C1400A 12HI400A Thermostat and ice transport tube replacement ice tube retainer ice tube gasket Ice transport tube tube may extend a maximum of 1 4 6 mm into ice bin capillary 3 76 mm tube bracket mm gt 51 2 gt N 00 TYP zu Thermostat hand bend tube end as shown lo Top view Ice transport tube replacement 1 Push tube onto evaporator port 2 Position clamp behind lip on evaporator port and tighten clamp 32 1201400 12HI400A Replacement parts Dispenser exterior Symphony 6
13. 1 5 RED HIGH PRESSURE EE m SAFETY SWITCH H COMPRESSOR I START GEAR MOTOR e WHITE BELAY m 2 BLACK 6 Om c WHITE Eg YELOW 6 OTRE 2 TOL BIN SIGNAL FROM DISPENSER BIN T STAT 12C1400A 12HI400A JUNCTION BOX MCD400A WVS series blk wire is on 24V 21 Diagnostic seguence Stage 10 If the water level in the float reservoir drops to an unacceptable level the WTR LED goes out shutting the ice machine off Also the BT LED comes on preventing the ice machine from restarting for twenty minutes If water is restored the WTR LED comes back on and flashes to alert the technician that water to ice machine has been lost The ice machine restarts at the end of the 20 minute time delay The flashing WTR LED can be cleared by pressing the reset button INPUT POWER WATER GRD SENSOR 9 PWR RESET GRD LI Q DR WHITE 0 a CONTROL O2M BLACK 12 BOARD 60M M BLACK WHITE 12 12 co Own COMPRESSOR RED zo COMPRESSOR TE OBT BLACK BLACK PAN gt 6 Ose gt Q M 1 d DRIVE RED i ORANGE TOL 5 L BLACK 1 U RED BLACK To BLACK a RED 5 E HIGH PRESSUR
14. drain 7 3 8 FPT air water inlet intake e e lo 16 4 02mm 4 e 18 gt 1 407 mm 458 mm power cord lt 23 5 597 mm Front View Side View Rear View Electrical 115 V 60 HZ 1 phase 13 0A Connect to 20A circuit fuse or breaker Ambient 100 F 38 C Max 50 F 10 C Min Best performance below 27 C 80 F 90 F 32 0 Max 40 F 4 C Min Best performance below 21 C 70 F 70P S 5BarMax 10 PS 1 0 7 Bar Min Plumbing 12CI400A 12HI400A TES Td 3 8 FPT 3 8 FPT Note Water shut off recommended within 10 ft 3m of dispenser Drain to be hard piped and insulated Maintain at least 1 4 per foot 20mm per 1m run of slope Ventilation clearances 6 153mm on right side of dispenser 6 153mm at top for ventilation and 12 305mm at top recommended for service Note Do not block right side air intake or top air exhaust Dry weight 175 Ibs 79 4kg 4 12CI400A e 12HI400A Installation Before you begin All dispensers must be installed level in both directions to ensure proper operation Service and ventilation clearances 6 153 mm on right side of dispenser 6 153 mm at top for ventilation and 12 305 mm at top recommended for service Countertop units installed without legs provide the option of taking utilities out bottom or back of dispenser on wall mount units and countertop units with legs utilities exit from back See counter
15. 25 Troubleshooting the dispenser models with SensorSAFE infrared dispensing 26 lce machine troubleshooting sse Rx Ree RIDE jas Rx RE aue mek es hed oka de eae Riess 27 Ice machine troubleshooting 28 Disassembly and replacement 5 2 29 Panel 31 Fan removal saa wale clas acetate saa e Perdu QUSE mie aaa MEARE Ra 31 Thermostat and ice transport tube replacement 32 Replacement 2 2 eee eee hh hh hh n n nh nn 33 Dispenser exterior c i abe ese Rb ew AEAN EE ENNE EENE a 33 Wheelmotor and drive System x i xe Ra RR ped Reo RR XE SER aes eed ee Gee HERR UHR 34 Dispense chute and splash panel models with lever dispensing Serial Number D61292 and above 000 rh rre 35 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Number D61292 and above 36 Dispense chute and splash panel models with lever dispensing Serial Numbers below 61292 rh 37 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Numbers below 061292 38 Ice machine components iss ER Eq pre RR EG ERU REA Dre end ba ew 39 Water
16. blk wire is on 24V 19 Normal operation Stage 6 When the dwell time of 20 minutes has expired the B T LED goes off The ice machine goes through the normal start up seguence when the bin level control signals the control board for ice The WTR LED will remain on as long as the water sensor in the float reservoir senses water INPUT POWER WATER G SENSOR e PWR RESET B GRD L1 DR w WHITE O 6 L2 L2 CONTROL 20M L2 BOARD 60M BLACK v BLACK WHITE L2 12 RED 58 Own 2 ms O B T BLACK BLACK COMPRESSOR Tz BE FAN SO M 1 D DRIVE 2 lt RED ORANGE T L BLACK H zu BLACK ala BLACK 5 5 HIGH PRESSURE A 5 SAFETY SWITCH Q n COMPRESSOR START GEAR MOTOR 1 A p BLACK SR i c WHITE 6 5 m mp OOS YELLOW RUN TOL BIN SIGNAL FROM DISPENSER B JUNCTION BOX BINTSTAT MCD400A WVS series blk wire is on 24V Diagnostic sequence Stage 7 The 20 minute error LED 20M is on indicating that the control board has sensed an over torque condition above 3A on the gearmotor The 20M LED remains on for 20 minutes after an over torque condition has occurred The ice machine remains off as long as the 20M LED is on When the 20M LED goes off the control
17. 991 y MOJAg euoz uormenjoe y s Jeurejuoo ueuM Bursuedsip pue 991 sse uono apiAoid Bursuedsip 34vS40sues e 12HI400A 1201400 Buisuedsip 34v S40sues sX1o Ice machine operational and diagnostic seguences The wiring diagrams that follow illustrate the circuitry of Follett ice machines used with 12 series ice dispensers Both normal operation stages 1 6 and non normal diagnostic seguences showing torgue out stages 7 10 for use in troubleshooting are shown Circuitry notes Compressor switch should read open in ON position Compressor start relay is position sensitive See label on start relay for proper orientation Bin signal is 115 V 60 Hz Flashing water LED at any time indicates that water signal to board has been lost for more than one second Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not lost for more than 10 seconds no reaction will occur Normal operation Stage 1 Power is supplied to L1 of the control board The ice level control in the dispenser is closed and calling for ice supplying signal voltage to the control board The control board will now go through the start up sequence Less than 30 seconds will elapse as the water sensor located in the float reservoir checks for water in the
18. 60 Hz includes 307192 00142034 Not shown Strainer water threaded connections 500376 11 Strainer water push in connections 502920 12 Fan blade 500474 13 Motor fan 115 V 60 Hz 500672 14 Bracket fan motor 501188 15 Overload compressor 115 V 60 Hz 502782 16 Compressor 115 V 60 Hz 502731 17 Water line with Agion evaporator 00141432 18 Tubing polypropylene reservoir supply sold by the foot 502079 19 Bracket float valve 502383 20 Tube ice transport 00168112 21 Insulation ice tube 12 305 mm reguired 501176 22 Bracket gearmotor mounting 307192 23 Cord and plug power 502776 24 Hi pressure cut out 502732 25 Clip water shut off valve 502922 Not shown Elbow water 3 8 502925 26 Tee water 1 4 502923 Not shown Gasket ice hose 00977322 27 Pinch clamp 00988238 28 Drain tube with Agion reservoir overflow 00980151 29 Drain tube with Agion hopper evaporator drain pan 00980144 Not shown Tubing plastic 5 8 ID bin drain tube before SN B72959 sold by the foot 500623 Not shown Adapter 3 4 x 5 8 Before SN B72959 00114199 Water filter kits and cartridges Parts 00130229 00130245 00130211 501781 Description Follett QC4 FL4S water filter system includes FL4S primar cartridge and head coarse pre filter and head pressure gauge flushing valve assembled and installed on mounting bracket Follett FLAS primary replacement cartridge Everpure coarse pre filter cartridge Water pressure regulator 25 psi I
19. During this period the system pressure should not rise If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed If the pressure continues to rise check the system for leaks Ambients Minimum Maximum Air temperature 50 F 10 C 100 F 378 C Water temperature 40 F 4 4 C 90 F 32 2 C Ambient air temperature is measured at the air cooled condenser coil inlet 2 Ambient water temperature is measured in the ice machine float reservoir 24 1201400 e 12HI400A Ice capacity test Ice machine production capacity can only be determined by weighing ice produced in a specific time period 1 Remove top panel and hopper lid of unit Weigh and record weight of container used to catch ice Run ice machine for at least 15 minutes Catch ice for 15 or 20 minutes Weigh harvested ice and record total weight Subtract weight of container from total weight Convert fractions of pounds to decimal equivalents Ex 6 lbs 8 oz 6 5 Ibs Calculate production using following formula 5 5 1440 min wt of ice produced Production capacity 24 hr period Total test time in minutes 9 Calculated amount per 24 hours should be checked against rated capacity for same ambient and water temperatures in Ice Production Table see page 23 Dispenser troubleshooting Disconnect power unit before putting hands arms storage area attempting
20. reservoir The bin empty LED B E and power LED PWR will be on INPUT POWER WATER G GRD SENSOR PWR RESET E GRD LI O DR w WHITE O 0 L2 a L2 CONTROL S 20M L2 BOARD 60M BLACK BLACK M WHITE L2 O 2ND 12 8 owe 2 i B T ZACK BLACK PAN i M 1 v gt lt ORANGE S BLACK NL lt i w BLACK BLACK E 5 RED HIGH PRESSURE Q NE m SAFETY SWITCH COMPRESSOR SWITCH GEAR MOTOR Sas BLACK WHITE 12CI400A 12HI400A 3 YELLOW RUN 9 RED BIN SIGNAL 5 FROM DISPENSER JUNCTION BOX BIN MCD400A WVS series bik wire is on 24V Normal operation Stage 2 The water sensor verifies water in the float reservoir The water OK LED WTR comes on At the same time the gearmotor compressor and condenser fan motor come on lighting the drive LED DR and compressor LED C The high initial current draw of the compressor run winding closes the contacts of the current relay energizing the start winding through the run capacitor The gearmotor is also started through a current style relay or start capacitor that is pulled in by the initial high current draw of the run winding The PWR B E and WTR LED remain on
21. 36 1201400 e 12HI400A Dispense chute and splash panel models with lever dispensing Serial Numbers below D61292 1 Chute 106 with bracket and fasteners with Agion Chute assembly clear ice Chute water with bracket and fasteners with Agion Chute clear water Lever Thumbscrew Switch dispense Boot dispense switch button mounts over the dispense button Fastener dispense chute assembl Screws dispense lever O ring Solenoid assembly includes solenoid fittings tube amp mounting bracket 12CI400A 12HI400A 37 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Numbers below D61292 Reference Description amp O Z Pate Chute ice with bracket and fasteners with Agion Chute assembly clear ice Chute water with bracket and fasteners with Agion Chute clear water Sensor includes 502690 and 203611 Thumbscrew Cover dispense chute Solenoid assembly includes solenoid fittings tube amp mounting bracket see a Lens sensor each Ty rap sensor mounting 10 Not shown Not shown Splash panel ice only includes 1 503611 and 1 502690 00923581 38 12 e 12HI400A Ice machine components
22. cutout drawings for bottom exiting utilities on units with and without drain pans For installations where utilities exit through back of dispenser refer to back view drawings Wall mount models without drain pan are designed for use above sinks Counter depth must allow front of sink to be a minimum of 23 5 597 mm from wall Installing countertop dispensers without legs 1 Position dispenser in desired location mark dispenser outline on counter and remove dispenser Regardless of whether utilities will exist through back or bottom of dispenser drill four 4 7 16 holes in counter to anchor dispenser to counter Fig 1 For utilities exiting through bottom only a Make cut out as shown in Fig 1 Move plug from drain T to back of unit Fig 2 For all units Apply a thick bead approximately 1 4 6 mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 6 mm inside marked outline of dispenser Carefully lower dispenser on counter in proper position and secure to counter with four 4 3 8 16NC bolts Smooth excess sealant around outside of dispenser b 0 437 12 mm diameter 16 Fig 1 Counter information 407mm 14 4 L 0 8 366mm 21mm 12 19 308mm 39mm 2 51mm 1 26mm 1 cutout for connections 12 through bottom 305mm S J 15 9 404mm 18 458mm N j
23. filter kits and cartridges 0 0 ccc dG RR IR II hn 39 Ice machine cleaner rui x SR oe eee deh EGA Bee EE 39 Ice machino 6 40 Electrical COMPONENTS 2422524529 eee eee Da Ry RES EEE ide 41 Evaporator replacement parts 2 0 42 2 1201400 e 12HI400A Welcome to Follett Follett eguipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this eguipment delivers that same degree of service we ask that you take a moment to review the installation portion of this manual before beginning to install the unit Our installation instructions are designed to help you achieve a trouble free installation Should you have any guestions or reguire technical help at any point please call our technical service group at 877 612 5086 or 610 252 7301 Note To expedite assistance all correspondence or communication MUST include the model number serial number and complete and detailed explanation of the problem Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Foll
24. sensor is operational Re assemble dispenser If LED does not come on switch sensor leads on board and retest If opposite Led comes on replace defective board oon oar If opposite Led does not come replace defective sensor 26 12CI400A e 12HI400A Ice machine troubleshooting Flashing water LED at any time indicates that water signal to board had been lost for more than one second Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not lost for more than 10 seconds no reaction will occur Problem Indicators Corrective Action Ice machine will not 1 No power to unit 1 Check that unit is plugged in circuit breakers are on run 2 Open bin level control 2 Adjust or replace ice level control System status 3 Water OK LED WTR not on 3 Check reservoir for water restore water to unit compressor gearmotor and fan 4 20M or 2ND LED is on indicating that first or 4 See 6 below motor inoperative second torque error has occurred 5 Repair or replace gearmotor 5 Gear motor locked up immediate torque error indicated by LEDs when board is reset 6 Open coil on gearmotor start relay causing an immediate torque error Compressor will not 1 Condenser coil plugged causing open overload or 1 Clean condenser coil and replace overload if run high pressure cut out necessary System status 2 Defective st
25. 12 BOARD BLACK BLACK WHITE L2 er 12 cg O WTR COMPRESSOR TS Ost FAN 55 OBE RED ORANGE DBIVE HIGH PRESSURE 5 5 SAFETY SWITCH Q COMPRESSOR pet WHITE START GEAR MOTOR e RELAY 2 i BLACK WHITE v 1 fm RED 3 YELLOW TOL BIN SIGNAL E act LI C CL Ed EE FROM DISPENSER BIN T STAT JUNCTION BOX MCD400A WVS series bik wire is on 24V 18 12 e 12HI400A Normal operation Stage 4 Once the ice level control opens the B E LED goes out After a 10 second delay the compressor LED C compressor and fan motor go off Should the ice level control not remain open for 10 seconds the ice machine will continue to run The gearmotor continues to run and the DR LED remains lighted for 60 seconds The purpose of this function is to drive the remaining ice out of the evaporator and to boil off any refrigerant remaining in the evaporator The bin timer LED BT comes on starting the twenty minute off cycle time delay INPUT POWER WATER G GRD SENSOR PWR oo RESET B N GRD L1 Ww WHITE 2 CONTROL 20 L2 BOARD L2 2ND L2 RED ES Own B T HSG ms BLACK _ BLACK gt 6 M 1 L zz RED
26. E 9 AE m SAFETY SWITCH COMPRESSOR START GEAR MOTOR TIS WHITE RELAY w 4 2 BLACK FAR N WHITE YELLOW 4 09 1 m RED TOL BIN SIGNAL TD cc cS UNI pe FROM DISPENSER BIN T STAT JUNCTION BOX MCD400A WVS series bik wire is on 24V Refrigeration cycle high pressure switch condenser S low side i service port filter dryer P high side service port compressor pene low pressure pressure pressure pressure vapor liquid liquid vapor thermostatic expansion valve 22 1201400 e 12HI400A Refrigeration pressure data Air cooled icemaker capacity 24 hrs Ambient Air Temperature 0 F 60 70 80 90 100 0 1 2 27 2 Inlet Water Temperature F C Air cooled Icemaker Refrigeration Pressure Discharge Pressure Suction Pressure Ambient air temperature F C 60 16 7 50 10 174 23 245 31 237 37 psi 70 21 174 23 244 30 326 38 psi 90 32 190 25 265 32 347 40 psi Icemaker inlet water temperature F C Table 2 Compressor data Compressor current draw Air cooled Ambient air temp 60 F 15 6C 70F 211C 80 F 26 7 C 90 F 32 2 C 100 F 37 8 C 6 3A 6 5A 6 7A 6 9A 71A Locked rotor amps 58 8 Table 3 Gearmotor data Gearmotor current 2 25A nominal Locked rotor amps 14A 12C1400A 12HI400A 23 Refrigera
27. ORANGE DRIVE 5 BLACK H ET m BLACK BLACK 0 E 2 RED HIGH PRESSURE 5 ez 5 SAFETY SWITCH 2 9 id COMPRESSOR m Poe ER C M eae ERE WHITE 1 START GEAR MOTOR e RELAY m 2 BLACK WHITE Pored D 1 m ru 2 0 3 YELLOW TOL BIN SIGNAL 5 ZI FROM DISPENSER BIN T STAT Normal operation Stage 5 JUNCTION BOX MCD400A WVS series blk wire is on 24V The drive motor now shuts down and the DR LED is off The B T LED remains on for 20 minutes The ice machine will not start while the B T LED is on To restart the ice machine for troubleshooting purposes depress the reset button to clear the control board INPUT POWER WATER G GRD SENSOR PWR RESET B x GRD LI O DR w WHITE Oc EAN 2 CONTROL L2 BOARD 60M EK BLACK WHITE L2 i cg WTR ED 2 B T Mk s ms DEDE COMPRESSOR rcu Mi I EAN 5 5 RED I ORANGE DRIVE i 5 L BLACK L w i RED BLACK BLACK als qos E HE TENES HIGH PRESSURE S NE m SAFETY SWITCH el COMPRESSOR L SWITCH START GEAR MOTOR e WHITE RELAY m i BLACK E WHITE i ED 6 MN BIN SIGNAL 5 77 FROM DISPENSER pin T STAT 12C1400A 12 400 JUNCTION BOX MCD400A WVS series
28. Symphony 12 Series Ice and Water Dispensers Order parts online Installation Operation and Service Manual www follettice com 12CI400A LI 12 51 countertop ice only countertop ice only dispenser with SensorSAFE dispenser infrared dispensing 12CI400A L 12C1400A S 12HI400A S countertop dispenser countertop dispenser with wall mount dispenser SensorSAFE infrared dispensing available with or without shown with legs accessory drain pan Following installation please forward this manual to the appropriate operations person Toll free 877 612 5086 1 610 252 7301 Innovative solutions inspired by ice www follettice com 8 208595819 Contents Welcome to Follett eke eR ERR E ER om sk i Sad Rete dom Se he Rx 3 Betore YOU Podi 2 2 5 pd 3 3 51 PEE 5 Before YOU 2 auus coz ER 5 Installing countertop dispensers without legS 0 2 RR 5 Installing countertop dispensers with legs accessory 6 Installing wall mount dispenso i a noh degen sea wale RIRAN APER NEDELEA S CR RURAL 7 Installing wall mount dispensers x edeeuge feria eee
29. arting capacitor 2 Replace start capacitor gearmotor and fan 3 Defective starting relay 3 Replace relay motor run ae de 4 Open motor winding 4 Ohm out windings and replace compressor if 5 No power output from compressor output terminal necessary on control board 5 Check terminal connection and replace control board if necessary Unit cycles 1 Float reservoir running dry sensing probe 1 Check water supply to float and float operation PC intermittently signalling for system to shut down board will have flashing WTR LED System status compressor gearmotor and fan motor cycle Low ice production 1 Dirty air filter or condenser coil 1 Clean or replace filter clean condenser Poor quality ice 2 Restricted air flow to condenser coil 2 Remove obstruction 3 Mineral coated evaporator 3 Clean evaporator 4 Improper exhaust air provisions 4 Provide proper exhaust air provisions per Follett 5 Faulty expansion valve installation manual 6 Low refrigerant charge 5 Replace expansion valve 7 Superheat incorrect 6 Check for leaks repair evacuate and weigh in correct 0 charge Be Insticient compresso 7 Check that TXV sensing bulb is securely clamped in place and not damaged check that insulated bulb cover is in place 8 Replace compressor Water leaks from bottom of evaporator O ring seal broken Replace O ring Ice machine runs for short period of time and shuts down on torq
30. board will try to go through a normal start up sequence The WTR LED remains on as long as the water sensor in the float reservoir senses water INPUT POWER WATER G GRD SENSOR PWR ji RESET B GRD L1 O WHITE 0 0 gt CONTROL 20M 12 BOARD BLACK WHITE L2 er 12 RED 58 Own ED ___ 5 B T ms O BLACK BLACK gt 6 Ose M 1 SS ie OZ RED ORANGE T 5 T BACK H O p gt BLACK 5 ag RED 5 HIGH PRESSURE BE m SAFETY SWITCH L COMPRESSOR H SWITCH Gee START EAR MOTOR WHITE RELAY H 2 w 9 eg BLACK START i WHITE oe m 95 1 NA TOL BIN SIGNAL FROM DISPENSER 2 JUNCTION BOX BIN STAT MCD400A WVS series bik wire is on 24V 20 1201400 e 12HI400A Diagnostic seguence Stage 8 If the restart is successful the 20M LED goes off the 60 minute timer LED 60M comes on The 60M LED remains on for 60 minutes from restart A lighted 60M LED indicates that the ice machine has experienced an over torque condition If the ice machine runs without problems for 60 minutes and no additional torque errors occur the 60M LED goes off and the ice machine continues normal operation
31. ce machine cleaner descaler and sanitizer Parts 00132001 00979674 40 Description SafeCLEAN environmentally friendly ice machine cleaner carton of 24 x 7 oz packets Nu Calgon IMS II Sanitizer 16 oz bottle e 12HI400A 1201400 Electrical components A 2 o 195 del 8 n 1 0 1 1 I 0 o 9 OOOOOOOO C 2 Side view Top view Reference 1 Description Switch cleaning SensorSAFE models 502409 Control board SensorSAFE models 502242 500514 Switch rocker bin signal 502209 12C1400A 12HI400A 41 Evaporator replacement parts Reference Description Part Coupling vee band includes 502735 nut Bearing assembly top 502736 3 Loop ice compression 502110 beveled 502737 5 Evaporator includes 502725 insulation jacket 502740 6 O ring bearing housing 500496 v Bearing assembly bottom 502738 includes O rings and conde
32. determine whether or not components being serviced are energized The icemaking process 14 The Follett ice machine uses a stainless steel jacketed evaporator and operates on a continuous freezing cycle Water is supplied to the evaporator from the water reservoir where the water level is controlled by a float valve This valve also shuts off the water supply when the ice machine is not running When the ice machine is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a slowly rotating 12 RPM auger The auger carries the ice upward into the cavity formed by the top bearing housing and the compression loop where it is compressed to remove excess water When the ice reaches the desired hardness it rotates within the cavity and is forced through a discharge port and compression nozzle and into the ice transport tube The discharge tube and compression nozzle are slightly restricted to further compress the ice and produce the desired high quality As the formation of ice continues ice in the transport tube is pushed through the tube to the storage compartment in the ice dispenser or ice storage bin A solid state control board located in the electrical box of the ice machine controls the normal operation of the ice machine and monitors gearmotor torque on an ongoing basis This control board will shut down the ice machine should an over torque condition occur It is very important that you fa
33. esets after two minutes for normal operation SensorSAFE infrared dispensing also includes a time limit safety feature which automatically stops ice dispensing after one minute of continuous dispensing Dispensing can be resumed by moving the container away from the dispenser and returning it to the activation zone 10 1201400 12HI400A Cleaning descaling and sanitizing Periodic cleaning descaling and sanitizing of Follett s ice and water dispenser and ice machine system is reguired to ensure peak performance and delivery of clean sanitary ice The recommended cleaning procedures that follow should be performed at least as freguently as recommended and more often if environmental conditions dictate Cleaning of the condenser can usually be performed by facility personnel Cleaning descaling and sanitizing of the ice machine system should be performed by your facility s trained maintenance staff or a Follett authorized service agent Regardless of who performs the cleaning it is the operator s responsibility to see that this cleaning is performed according to the schedule below Service problems resulting from lack of preventive maintenance will not be covered under the Follett warranty Recommended cleaning descaling and sanitizing intervals monthly air cooled only Storage Area Bin Ice machine and dispenser must be cleaned and sanitized prior to start up Weekly Do not use solvents abrasive cleaners
34. ett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of the different model numbers 12CI400A LI _ ice only no water Dispense actuation L lever S SensorSAFE Condenser type A air cooled Ice machine capacity in lbs per day Ice machine location integral Dispenser configuration C countertop H wall mount Approximate storage capacity in lbs Do not tilt any unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Follett recommends a Follett water filter system item 00130229 be installed in the ice machine inlet water line Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual Ice is slippery Be sure counters and floors around dispenser are clean dry and free of ice Do not block right side air intake or top air exhaust 12CI400A 12HI400A 3 Specifications 22 625 575 mm n P T A 4 L A air exhaust 32 826 mm Symphony 6 U 3 4
35. g 6 Wall mounting dimensions outline of dispenser 13 Caution Do NOT rest dispenser weight on E 331mm bottom of support bracket 166mm 204mm zm 1 437 14 356mm 178mm F 0 J 4 1 4 im 254 mm 3 7 L 16 7mm Fig 7 Wall mount side view 407mm bottom of dispenser 22 625 575 mm 32 826 mm 18 5 470 mm 19 375 498 mm minimum distance to 23 5 597 mm sink front 8 1201400 e 12HI400A Fig 8 Wall mount unit bottom panel assembly bottom panel nut support bracket Fig 9 Wall mount bottom view 3 4 FPT drain 3 8 OD push in screw water inlet Fig 10 Front view of wall mount bracket utility location 3 8 copper 3 4 copper water and water tube drain tube support bracket drain tubing get of dispenser wall 1 25 32 mm MAX m 0 88 23 mm MIN 0 0 3 77 mm 2 li L we mm 89 mm bottom of E 3 NE 10 3 dispenser 77 mm 254 mm 77 mm MIN 70 16 407 mm utility cutout in wall 12C1400A 12HI400A locate tubing within dimension shown Side
36. metal scrapers or sharp objects to clean any part of the dispenser Dispenser drain pan and drain line 1 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains Splash panel front SensorSAFE infrared dispensing 1 Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front cover 2 Clean lens and splash panel front using a soft cloth and mild non abrasive non chlorine based cleaner 3 Reactivate dispensing by pressing and releasing clean switch again Monthly Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Condenser air cooled ice machine only 1 Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal performance 12CI400A 12HI400A 11 S emi Annually more often if conditions dictate A cleaning descaling and sanitizing procedure should always include both the ice machine and dispenser ice machine should be cleaned and sanitized first followed by the dispenser cemaking system can be cleaned descaled in place To ensure that your ice machine and dispenser are cleaned descaled and sanitized properly proceed as follows 1 Clean descale the ice machine 2 Sanitize the ice machine 3 Clean descale the dispenser 4 Sanitize the dispenser Wear rubber gloves and safety goggles or face shield when handling cleaner or sanitizer
37. miliarize yourself with the operational sequences detailed in this manual before attempting to service the ice machine Access to electrical box and control board The 12 series electrical box has been designed to slide out for easy access to the control board and more convenient troubleshooting 1 Remove top and front panels of dispenser for panel removal instructions see page 31 2 Remove electrical box cover 3 Pull electrical box toward front of unit electrical box electrical box cover 12 e 12HI400A AV 13H L1HVIS HOSS3HdWOO lt 85 DO 2 to Q 5 moma Q9 m 0 dt 1 27 S z g MOV I8 2 v IHYVLS 5 001 135 80 66 885010 sdszp N3dO Avid 05 an HOLIMS AL34VS HDIH 2 HOION 33 NOLIVLN3IHO H3dOHd HOS 33S
38. mixtures Use only Follett approved cleaners It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling 12 Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Solution A Following manufacturer s instructions mix cleaning solution of 1 gal 3 8L 120 F 49 C water and 7 oz 198 g one 7 oz packet of Follett SafeCLEAN ice machine cleaner descaler P N 00132001 Solution B Following manufacturer s instructions mix a sanitizing solution of 1 gal 3 8 L 120 F 49 C water and 1 6 oz 48 ml Nu Calgon IMS II Sanitizer P N 00979674 Clean descale ice machine 1 If ice machine was running recently ensure that the evaporator is completely free of ice before proceeding Disconnect power to ice machine Remove any ice machine panels required to gain access to water reservoir and electrical control box Turn compressor switch on electrical box of ice machine to OFF position Remove water reservoir cover and close water supply valve or block up reservoir float Drain water from reservoir by releasing evaporator drain tube from float reservoir bracket removing plug from drain tube and releasing unclamping pinch clamp if equipped 7 Plug drain hose replace drain line in reservoir bracket and pour part of Solution A into reservoir filling it almost to overflowing 8 Remove stainless steel ice compression noz
39. n lower left side of electrical control board enclosure to return board to normal operation Place cup ON OFF OFF Troubleshoot appropriate lens sensor under drop and replace if required see lens sensor zone in front troubleshooting of lens ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if required If board tests okay troubleshoot appropriate dispenser component Dispenses ice Check LEDs ON OFF ON Troubleshoot appropriate lens sensor and or water on control and replace if required see lens sensor continuously board troubleshooting ON OFF OFF If there is power on any output terminal 9WTR or WM on control board replace board Board guide LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Terminals LI incoming power hot L2 neutral terminals WTR power terminal for water solenoid WM power terminal for wheelmotor CLN terminals for clean cycle switch Note SOL terminal not used in 12 series dispensers Lens sensor troubleshooting 1 Turn dispenser power switch off and remove slash panel Disconnect wires from WTR and WM terminals on board Gently remove sensor mounting block from splash panel Inspect lens and sensor clean if necessary Restore dispenser power and test sensor by passing hand in front of sensor If LED on board turns on
40. nsate shield O ring mounting base 501063 Shield condensate 500744 Screw Allen 1 4 20 x 1 2 set 501080 of 4 Mounting base evap 502733 includes 501063 12 ____ Bolt mounting 502227 1 Gearbox 8 motor includes 00142034 307192 Mounting base gearbox 502729 Compression nozzle with 502221 single drain Drain pan evaporator 502727 Clamp compression nozzle 502226 and screw Tubing compression nozzle 500680 drain s sold by foot Grease Chevron SRI 2 14 501111 OZ 19 Bracket drain hose __ 502739 10 11 12 3 15 16 117 18 19 0 1 2 2 42 12CI400A e 12HI400A 12CI400A e 12HI400A 43 SafeCLEAN SensorSAFE and Symphony are trademarks of Follett Corporation Follett and RIDE are registered trademarks of Follett Corporation registered in US y e 801 Church Lane Easton PA 18040 USA DETT Toll free 877 612 5086 1 610 252 7301 Innovative solutions inspired by ice www follettice com O 208595R19 Follett Corporation 3 13
41. nsing Serial Number D61292 and above QD located behind water reservoir Part 1 Chute ice or water with Agion antimicrobial product protection Support water tube Lever 00976845 Boot dispense switch button 502418 Screw panel 00982421 Switch dispense 00981217 Bracket lever support 00958793 Tube water solenoid 502420 Fitting bulkhead with nut 00976787 Splash panel ice onl 00977850 Splash panel 00969980 0 Solenoid assembly includes fittings screws 00981209 1 Disclaimer Antimicrobial protection is limited to the treated components and does not treat water or ice Agion is a registered trademark of Agion Technologies Inc Wakefield MA USA 12C1400A 12HI400A 35 Dispense chute and splash panel models with SensorSAFE infrared dispensing Serial Number D61292 and above Q located behind water reservoir Chute ice or water with Agion 00967760 Sensor includes lens and Ty rap 00122978 Support water tube 00960682 Screw panel 00982421 Fitting bulkhead with nut 00976787 Tube water solenoid 502420 Splash panel without drain pan includes 2 Ty raps and 2 lenses 00981357 Splash panel includes 2 Ty raps and 2 lenses 00981332 Lens sensor each 502690 Splash panel ice only includes 1 Ty raps and 1 lens 00981340 Solenoid assembly includes fittings screws 00981209 Ty rap is a registered trademark of Thomas amp Betts International Inc
42. ozzle and drain lines in clean water and reinstall on evaporator outlet Reconnect ice transport tube to ice compression nozzle 23 Drain any remaining Solution B from evaporator 24 Fill reservoir almost to overflowing with 120 F 49 C clean water to rinse Drain Repeat two more times Re clamp pinch clamp replace drain plug and re secure drain tube ensuring that end of drain tube is above water level in reservoir 25 Open water supply valve or unblock float and replace reservoir cover restore power to ice machine and ensure compressor switch is in ON position Make ice for at least 15 minutes to flush any remaining Solution B from system RIDE ice machines with long ice transport hoses may take longer to flush out Discard this ice and all ice made during sanitizing Clean descale dispenser 26 Remove and discard all ice from storage hopper 27 Ensure power is disconnected Remove ice storage hopper cover 28 Remove center thumbscrew locking plate two wingnuts and backing plate from front of storage hopper see Page 29 29 Remove threaded rod agitator baffle and wheel in this seguence see Page 29 30 Remove and disassemble if applicable dispense chutes 31 Thoroughly wipe hopper lid dispense wheel baffle inside of storage area and dispense chutes with cloth soaked in Solution A Note To avoid possible damage to dispense motor assembly use only a damp cloth to clean storage hopper Do not allow water to r
43. repair or service to eguipment Before calling for service 1 Check that no ice is in the dispenser bin area 2 Check that congealed ice is not causing a jam 3 Check that all switches and circuit breakers are on 4 Check that all drains are clear Lever model troubleshooting guide Problem Indicators Corrective Action Does not dispense ice 1 Power switch off or faulty 1 Check switch turn on or replace 2 Faulty dispense switch if faulty 3 Wheel motor malfunction 2 Replace switch 3 Check motor and capacitor and replace Dispense wheel rotates Dispense switch contacts are burned Replace dispense switch continuously out Ice machine runs continuously Faulty or incorrectly positioned bin Check for proper positioning If stat stat does not open when ice is placed on capillary tube replace stat Does not dispense water 1 Faulty water solenoid valve 1 Replace water solenoid valve 2 Faulty dispense switch 2 Replace dispense switch 3 Power switch off or faulty 3 Check switch turn on or replace if faulty 12CI400A 12HI400A 25 SensorSAFE model troubleshooting guide SensorSAFE Board LED Status ICE Problem Action PWR CLN WTR Corrective Action Does not Check OFF OFF OFF Check circuit breakers and power switch dispense ice LEDs on the Restore power or replace defective switch and or water SensorSAFE ON ON OFF Press clean switch o
44. s gearmotor and fan motor run 1 2 3 Compressor start relay in wrong position High pressure cutout open due to high head pressure Clogged or dirty air filter or condenser coil 4 Improper ventilation Defective compressor 1 Position relay with arrow or word top 2 Check discharge pressure and adjust water regulator valve 3 Clean or replace filter clean condenser coil 4 Provide inlet and exhaust air provisions per Follett ice machine installation manual Replace compressor Unit runs but not making ice System status compressor gearmotor amp fan motor running 1 Clogged or dirty air filter or condenser coil 2 Compressor not pumping 3 Low refrigerant charge Clean or replace filter clean condenser coil Replace compressor on Check for leaks repair evacuate and weigh in correct charge Compressor and fan motor will not run Gearmotor runs 1 Compressor switch in OFF position No output on compressor and fan motor terminals on control board Failed fan motor causes high pressure cut out to open Turn compressor switch on 2 Replace control board 3 Replace fan motor Intermittent noises from evaporator Mineral build up on evaporator surface 1 Clean evaporator with liquid ice machine cleaner 28 12HI400A 1201400 Disassembly and replacement instructions Dispense chu
45. s intended to be installed above a sink Contact Follett if a drain pan is desired SensorSAFE infrared dispensing is standard Contact Follett if lever actuation is desired A deeper cabinet will be needed Recommended minimum counter depth and mounting height shown on Fig 7 ensures that ice will drop into sink See Fig 6 for model dimensions The dimensions include the 0 5 13 mm mounting bracket supplied with the unit Cut utility hole in wall as shown Fig 10 Mount support bracket to wall using fasteners of sufficient strength fasteners not included see Fig 6 Rough in water and drain lines Fig 10 Lift dispenser onto support bracket positioning unit so that hook on back of dispenser is captured by support bracket angle Fig 7 Install two 2 supplied 3 8 16NC screws through bottom of support bracket into bottom of dispenser Fig 5 Slotted holes in support bracket allow you to adjust and level the dispenser Ensure that the top of dispenser is level or tilted slightly back toward the wall Make final connections Attach bottom panel and hardware to bottom of dispenser Fig 8 Fig 5 Wall mount bracket and fastener requirements WALL PREPARATION Wall and fasteners must be of sufficient strength to carry weight of unit 185 Ibs 83 9 kg Hardware for this is not included wall mounting bracket support bracket 12CI400A 12HI400A 7 Installing wall mount dispensers Fi
46. te removal threaded rod 1 Remove top cover see page 31 Remove stainless front cover see page 31 agitator 2 3 Slide plastic dispense chute cover up and out to remove 4 Remove four 4 push fasteners holding dispense tube in place and remove tube Dispense wheel and drive bar removal 1 Remove all ice from storage area of dispenser 2 Remove center thumbscrew locking plate two wingnuts and backing plate from front of storage hopper see drawing at right 3 Remove threaded rod agitator baffle and wheel in this sequence baffle Wheelmotor removal 1 Remove dispense wheel and drive bar see above 2 Remove four 4 hopper support plate mounting screws dispense wheel and washers Fig 11 1 3 Move hopper assembly 1 2 13 mm to left 4 Remove four 4 dispenser motor bracket mounting screws and washers Fig 11 2 5 Short shaft motors only loosen only two 2 lower screws on drive coupling and remove from motor shaft Fig 11 3 6 Remove four 4 screws holding motor to mounting bracket Fig 11 MOVE HOPPER ASSEMBLY 1 2 13 mm TOLEFT gt drive coupling assembly mounting bracket wingnut dispense motor long shaft current dispense motor short shaft 12C1400A 12HI400A backing plate s T RN 1 mounting IN screw 8 washer hopper support plate assembly
47. tion system Important All service on refrigeration system must be performed in accordance with all federal state and local laws that pertain to the use of refrigerants It is the responsibility of the technician to ensure that these reguirements are met R400 ice machine charge specifications Model Charge Refrigerant type 12014003 12HI400A air cooled 19 oz R404A Recharging of unit at other than factory specifications will void ice machine warranty Refrigerant replacement reguirements 1 Non contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs Recycled refrigerant must be stored in a clean approved storage container If additional refrigerant is required virgin or reclaimed refrigerant that meets ARI standard 700 88 must be used 2 Inthe event of system contamination for example a compressor burn out refrigerant leak presence of non condensibles or moisture the system must be repaired evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700 88 3 Follett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached close valves and both manifold and shut down the vacuum pump Allow the system to sit for approximately 20 minutes
48. tor mounting base Fill gear motor shaft well with food grade grease Install condensate shield and seat against gear motor boss Install bearing O ring in groove in evaporator mounting base Lower bottom bearing assembly into evaporator mounting base While maintaining a slight downward pressure on bottom bearing Apply grease assembly tighten hex head bolt with a 5 16 wrench in well Position evaporator over lower bearing assembly and align grooves with pins in bearing assembly Install vee band clamp and nut to 70 in Ib Place auger in center of evaporator and rotate to mate with drive pin Install ice compression loop orienting loop Install upper bearing and seal assembly rotating bearing to slip pin into auger slot Install upper vee band clamp and nut to 70 in Ib If evaporator was replaced reinstall compression nozzle on new Gearmotor replacement 1 2 3 30 Disassemble evaporator as described above Disconnect the wire connectors Remove 4 screws holding gear motor mounting plate to base of ice machine and lift gearbox and motor clear of ice machine Remove machine screws holding mounting plate to motor Install new motor in reverse order 12HI400A 1201400 Panel removal Pa cover Front cover Pull bottom of cover then lift cover up and forward to unhook from keyhole slots Top cover Lift cover up and off Velcro strips back panel RH side panel
49. ue error System status 20M or 2nd LED is lit a A N Kink in ice transport tube Bin level control remains in closed position Ice transport tube ruptured internally Worn evaporator bearings Faulty gearmotor start relay Ice machine torques out within 5 seconds of start up Torque out occurs when storage bin fills to capacity Eliminate kink and check that tube routing complies with Follett ice machine installation manual 2 Adjust or replace control 3 Replace complete length of ice transport tube 4 Inspect bearings for roughness or binding and replace if necessary Replace gearmotor start relay 6 Ensure that ice contacts bin thermostat before backing ice up in transport tube Refer to dispenser manual for proper thermostat and ice tube mounting Evaporator is iced up on the outside No ice production System status compressor gearmotor and fan motor running Gearmotor running but no output rotation 2 Float reservoir empty 3 Air bubble in water supply line Water in reservoir but not in evaporator Check for broken gearmotor output shaft or damaged gearbox Check for defective water sensor water OK WTR LED remains on even when float empty or probe removed from water Purge air from line 12CI400A 12HI400A 27 Problem Indicators Corrective Action Compressor cycles intermittently System statu
50. un through the center hole in the bottom of hopper 32 Remove grille and wash with Solution A Rinse thoroughly with clean water 33 Rinse all above items with damp cloth wrung out in clear water Sanitize dispenser 34 Wipe all above items with damp cloth wrung out in Solution B to sanitize Do not rinse 35 Reinstall all parts and replace any panels removed prior to cleaning 36 Pour 1 gal 3 8 L of hot tap water into drain pan to flush drains 37 Turn ice machine ON and begin to make ice ice machine should start immediately with power and bin signal supplied 38 After approximately 30 minutes test dispenser for proper dispensing 12CI400A e 12HI400A Service Important preliminary information Follett s ice machine consists of four distinct functional systems Refrigeration system Water system Harvesting system Electrical control system These four systems work together to accomplish the production and harvesting of ice A problem in any one of these system areas will result in improper operation of the entire ice production cycle When troubleshooting the ice machine it is important to analyze the entire system operation to determine which system is not functioning properly then pinpoint the component within that system that is malfunctioning Determine what corrective action must be taken before making any adjustments or replacing any components Note When performing electrical service always use a meter to
51. view of utilities exiting wall User information How the dispenser works Follett s 12 series automatic load ice and water dispensers are eguipped with Follett s 400 Ib 181kg day ice machine In the continuous icemaking process water freezes to the inside wall of the evaporator A rotating stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an outlet port The ice is then pushed through a tube to the storage hopper When the hopper is full a bin thermostat opens and shuts the ice machine off When the dispense mechanism is activated a dispense motor is turned on causing the wheel to turn This moves ice to the dispense chute where it drops by gravity into the container held below the chute How SensorSAFE infrared dispensing works Follet s SensorSAFE infrared dispensing maximizes sanitation and minimizes the possibility of cross contamination by eliminating physical contact between the cup or container and dispenser Sensors in the panel use reflected infrared light to detect the presence of the container and send a signal to a control board which then activates the appropriate components for ice or water dispensing The SensorSAFE infrared dispensing package includes a cleaning switch under the left side of the front cover which temporarily shuts off dispensing to allow cleaning of the panel and lenses If the switch is not turned back on after cleaning the dispenser automatically r
52. zle and drain lines and submerge in a cup of Solution A while cleaning descaling rest of system Flake ice machines have no ice compression nozzle and drain lines CAUTION avoid potential pitting do not soak parts in Solution for more than 45 minutes 9 Restore power to ice machine gearmotor will run compressor and fan will not 10 Inspect evaporator drain pan and drain line and remove any accumulated scale build up 11 After 15 minutes turn power OFF drain solution from reservoir and evaporator 12 Fill reservoir almost to overflowing with clean water to rinse Drain Repeat two more times 13 Rinse ice compression nozzle and drain lines in clean water Sanitize ice machine 14 Submerge ice compression nozzle and drain lines in a cup of Solution B while following steps 15 21 15 Connect ice transport tube directly onto evaporator outlet port without ice compression nozzle 16 Fill reservoir almost to overflowing with Solution B 17 Restore power to ice machine gearmotor will run compressor and fan will not 18 After 10 minutes turn compressor switch to ON position 19 As unit starts to make ice continue to pour Solution B into reservoir maintaining level just below reservoir overflow 12HI400A 1201400 20 Continue to make ice with Solution B for 20 minutes 21 Turn power to ice machine OFF 22 Disconnect ice transport tube from evaporator outlet port Rinse ice compression n
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