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TLS-4000 Technical Service Manual

1. Power Cable Power Cable Connector Connector Yellow Wires S 500826 13 6 Brown Wires Power Cable Connector Screws 2 2 Wire Cabl Wire Cable 2 Wire Cable Connector Connector Figure 7 24 The Handler Power Supply 4212 and 4222 Models 4 Remove all four protective Screen mounting screws Figure 7 24 5 Disconnect the Power Cable and the 2 Wire Cable connectors from the Power Supply PCBA Figure 7 24 6 Remove all four Power Supply mounting screws Figure 7 24 7 Lift the Power Supply out of the TLS 501380 Rev B Field Replaceable Units FRUs 7 37 7 12 2 Handler Power Supply Replacement 4212 and 4222 Models 1 Insert the Power Supply into place in the side of the TLS with its connectors to wards the rear of the TLS 2 Install all four Power Supply mounting screws Figure 7 24 3 Reconnect the Power Cable and 2 Wire Cable connectors to the Power Supply PCBA Figure 7 24 4 Place the protective Screen on top of the Power Supply with the standoffs facing towards the library and install all four Screen mounting screws Figure 7 24 5 Replace the left Side Panel Section 7 4 4 6 Replace the Top Panel Section 7 4 2 7 12 3 Handler Power Supply Removal 4210 44xx and 46xxx Models NOTE To determine which model of Handler power supply is installed in the library remove the top panel and read the Handler Power Supply Label located on the p
2. Insertion Axis Motor Figure 7 6 The TLS 4000 Carriage Assembly Spring Cup Assembly and Enclosure Washer Robotics Handler O Port Full Clear Power Supply Sensor Cable Guide Shaft Strike Plate Mounting Screws 4 Screen Mounting _1 1 0 Port Cable Screws tai Switch Bracket Front Panel Cable Switch Bracket Front Panel Cable Guide Shaft Strike Plates Figure 7 7 The TLS Cabinet Top View Top Panel Removed 7 10 Field Replaceable Units FRUs 501380 Rev B 7 5 2 Carriage Assembly Replacement This procedure assumes that the Carriage Assembly was removed in Section 7 5 1 CAUTION Recalibrate the TLS after replacing the Carriage Assembly Be very careful not to damage the Vertical Axis Home Sensor while installing the Carriage Assembly There is very little clearance between the sensor underneath and to the rear of the Carriage Assembly and the Vertical Y Axis Home Sensor Probe which is mounted on the floor of the cabinet Figure 7 3 1 Locate both Guide Shafts The Guide Shafts are identical Note that the top end of each Guide Shaft has a white spacer applied to it while the bottom end of each Guide Shaft is bare metal 2 Place the orange rubber bushing removed in Section 7 5 1 over the front Guide Shaft hole in the bottom plate 3 Insert the bottom end of one Guide Shaft the end without the white spacer into
3. 1 Turn off the TLS power and remove the power cord 2 Use a number 2 Phillips screwdriver to remove all six Rear Service Panel mount ing screws then remove the Rear Service Panel Figure 7 30 gt Amm Mounting gt Screws 6 Figure 7 30 View of Rear Service Panel 3 Disconnect all of the cable connectors from the Executive PCBA There are at least 7 cables The Carosl Carousel RS485A RS485B RS485I SERLA SERLB and Serial cables are model dependent optional cables 7 46 Field Replaceable Units FRUs 501380 Rev B 4 Ifa HVD Adapter PCBA is mounted on the Executive PCBA follow the proce dure in Section 7 18 to remove it and mount it onto the replacement Executive PCBA Figure 7 40 5 Remove all four Phillips mounting screws from the Heat Sink Flanges NOTE In the next step the spacers behind the Executive PCBA come loose when the PCBA mounting nuts are removed 6 Use 1 4 inch a nutdriver a magnetic nutdriver works best for this job to remove all four PCBA mounting nuts from the PCBA Mounting Studs Be careful not to drop the nuts into the bottom of the TLS 7 Lift the Executive PCBA off of the PCBA Mounting Studs and out of the TLS 8 Reinstall all four PCBA mounting nuts onto the PCBA Mounting Studs to keep the PCBA spacers in place 7 14 2 Executive PCBA Replacement Refer to Figure 7 28 or Figure 7 29 7 14 2 1 Introduction Executive PCBA FR
4. SERIAL Connector Stripe e SE LVD or LVD SE a Ifa HVD Adapter PCBA is not installed on the replacement Execu tive PCBA connect the SCSI cable to the SE LVD connector on the Ex ecutive PCBA the bottom SCSI connector in Figure 7 40 b Ifa HVD Adapter PCBA is installed on the replacement Executive PCBA connect the SCSI cable to the SCSIID connector on the HVD Adapter PCBA Figure 7 40 See Section 7 18 for details about connect ing the SCSI Differential Adapter PCBA e 12VFANS The connector is not polarity sensitive or keyed After the connector is attached to the PCBA insert a Cable Tie through the hole in the Ex ecutive PCBA Figure 7 28 or Figure 7 29 then secure the Fan Assem bly s power cable to the Executive PCBA Field Replaceable Units FRUs 7 49 e RS485A RS485 or RS4851 Executive IV PCBA s only These connectors are keyed CAUTION To avoid equipment damage be sure that all pins on the 12VFANS cable s plug mate correctly with all pins on the 12VFANS connector on the Executive PCBA e CARAGE Carriage e OPTO This connector is keyed e DRVBAY Drive Bay 12 Reinstall the Rear Service Panel then use a number 2 Phillips screwdriver to re install all six Rear Service Panel mounting screws Figure 7 30 13 Open the cabinet door 7 14 3 Reconfiguring the TLS 7 50 CAUTION To prevent possible injury or equipment damage BEFORE APPLYING POWER a
5. 7 Press the A UP or V DOWN key repeatedly to change the model number to match the new hardware configuration e g from TLS 4440 to TLS 4480 8 Close the cabinet door The Carriage remains stationary 9 Press the MENU key then press the EXIT key to exit the menu system The display indicates that the unit must be recalibrated Press the MENU key to return to the Top Menu 501380 Rev B TLS Expansions 9 11 9 2 4 Recalibrating the Unit Gl Follow the instructions in Section 5 3 2 to execute the Private menu s CALIBRATI command to update the TLS configuration to match the newly installed hardware 9 2 5 Clearing the Password Follow the instructions in Section 5 3 3 to execute the Private menu s CLEAR AC CESS command to remove the password Update and prevent unauthorized access to the Private menu 9 3 Barcode Reader Barcode readers are standard on models 4440 4480 4660 and 46120 and may be added to all other models Adding a barcode reader should take less than 30 minutes Barcode reader expansion kit part numbers are listed in Section 9 3 1 Installing a barcode reader is a six step procedure 1 Install the Barcode Reader hardware 2 Enter Update for the password in the Private menu 3 Edit the BCR value in the Configuration Advanced Changer Mechanics menu 4 Clear the password Update to prevent unauthorized access to the Private menu 5 Edit the LabelCheckChar value in the
6. No No Yes No Yes Yes Yes Yes rotary positioning of magazines Magazine configuration high x wide Fibre Channel Option ee E E ee The 4212 and 4222 models support only 3 5 inch tape drives One fixed slot is lost when the optional I O port is installed Two fixed slots are lost when the optional I O port is installed 501380 Rev B Description and Theory of Operation 2 1 Figure 2 2 TLS 4000 Specifications Series Identifier Maximum Number of Drives Maximum Number of Cartridges in Magazines TLS 40000 Figure 2 3 Model Number Identification NET SHIPPING MODEL HEIGHT WIDTH DEPTH WEIGHT WEIGHT in cm in cm in cm Ib kg Ib kg 4210 4212 4212i 22 7 57 7 13 0 33 0 21 3 54 1 60 27 2 85 38 5 Stabilizer feet add 5 7 inches to the width Shipping Weights include the TLS data cartridge magazines and accessories Figure 2 4 TLS 4000 Dimensions 2 2 General Description Each TLS 4000 cabinet contains a high performance robotics system for handling data cartridges a drive bay to accommodate the cartridge tape drives at least one car tridge magazine power supplies and printed circuit board assemblies PCBAs that contain the TLS electronics All models operate on any internationally available AC power source The TLS power cable and a single SCSI interface cable are the only re quired connections The entire cabinet is pressurized and cooled by filtered air to en sure an optimum
7. st s at sad i ze Ss jar s ss e es a ma 2 az j 7 pH ae t sa ft oo 2 3 33 26 ac gt e pt fa tu sso or s 3 4 a4 a7 je s jal v so on oe t v4 5 35 28 gt 3e 40 pk feet wls7 i feof s e fat r e Table 3 4 Alphanumeric Characters and their ACSII Hexadecimal Equivalents 3 3 4 5 Editing Cartridge Location Values There are two ways to edit cartridge location values with either the A UP or the Y DOWN key First like an alpha numeric value a cartridge location value can be edited one character at a time Alternately the entire cartridge location value can be incremented or decremented through a range of locations by editing the least signifi cant digit or intermediate digits in a manner similar to editing a numeric value Re fer to Section 3 3 4 3 for details about editing numeric values Cartridge location designators always contain one letter as follows AorB Magazine Locations F Fixed Locations H Handler I T O Slot Private Slot Tape Drive Locations Refer to Chapter 3 in the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for the ranges of location values and their physical loca tions To select a different designator place the cursor on the letter and use the A UP or the V DOWN key to select a different letter To further select a location that has
8. Disconnect the Call switch cable from the I O port PCBA at the KCALL connec tor 5 Turn the I O port assembly over and unplug the LEDs cable 6 Remove all five PCBA mounting screws Figure 7 21 7 Lift the I O port PCBA out of the I O port assembly 7 10 2 I O Port PCBA Replacement 7 32 This procedure assumes that the I O port PCBA was removed in Section 7 10 1 1 If necessary gently turn the I O port leadscrew by hand to move the I O port slot away from the five PCBA mounting screws holes in the I O port assembly s frame Figure 7 21 2 Lower the I O port PCBA into the I O port assembly and install all five PCBA mounting screws Figure 7 21 3 Connect the Motor cable at the MOTOR connector on the I O port PCBA Figure 7 21 Note that the connector is keyed for correct orientation 4 Connect the Call switch cable at the KCALL connector on the I O port PCBA Figure 7 21 Note that the connector is keyed for correct orientation Field Replaceable Units FRUs 501380 Rev B 5 Turn the I O port assembly over and connect the LEDs cable Note that the con nector is keyed for correct orientation 6 Reinstall the I O port assembly Section 7 9 2 7 Recalibrate the TLS See Section 5 3 2 for details 7 11 Switch Bracket Assembly Front Panel P N 500815 01 4 Tools Required e 1 4 inch Hex Nutdriver or Wrench Material Required e 38 inch x 3 32 inch Cable Ties Spring Finger __ Top Mounting
9. FRUs 501380 Rev B 18 Reinstall the right Side Panel Section 7 4 4 then reinstall the Top Panel Section 7 4 2 7 8 4 Fan Assembly Removal 44xx and 46xxx Models 1 Remove the Top Panel Section 7 4 1 then remove the right Side Panel Section 7 4 3 The openings in the right side of the TLS frame give access to the nuts on the back of the Fan Assembly s mounting screws 2 Use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch counter clockwise and open the hatch 3 Use a number 2 Phillips screwdriver to remove all six Rear Service Panel mount ing screws then remove the Rear Service Panel Figure 7 25 4 Carefully cut the Cable Tie on the Executive PCBA that is attached to the Fan Assembly s power cables See Figure 7 18 5 Unplug the Fan Assembly s power cable from the Executive PCBA at the 12V Fans connector Figure 7 18 NOTE Some styles of Fan Assembly housings have nuts attached to the mounting screws and some al low the mounting screws to thread directly into the housing In the next step those housings that use nuts will have the nuts come loose when the screws are removed Use the holes in the left side of the TLS frame to reach the nuts on the back left side of the Fan Assembly 6 Remove all four Fan Assembly mounting screws See Figure 7 15 7 Move the Fan Assembly toward the Drive Access Hatch opening and then lift the Fan Assembly out of the TLS
10. Mounting Screws 4 Figure 9 10 501380 Rev B Receptacle Assembly UJ BW S o amp T i Receiver 1 U 0 i q 0f L J Receptacle Assembly Mounting Screws 2 e gt gt Receiver Mounting Screws 4 Receiver Mounting Screws 4 FRONT as seen through the door gt TLS Expansions Converting a Model 4440 Library to a model 4480 Library mi Receptacle Assembly Mounting Screws 2 Receiver Mounting Screws 4 t gt Receiver Mounting Screws 4 5 9 9 O O sU o 2 i i Receiver Mounting Holes Carousel Face Mounting Holes Receiver Carousel Face Mounting Holes Mounting Holes a Locking Tabs 4 Carousel Face Receiver Figure 9 11 Hole patterns for mounting receivers on carousels 9 2 1 3 Model 4660 to 46120 Expansion Refer to Figure 9 10 Follow the procedure in Section 9 2 1 2 to install the new hardware for the model 4660 46120 expansion This procedure is the same as the Section 9 2 1 2 procedure except that this expansion installs six new Receivers and three new Receptacle As semblies 9 2 2 Entering the Update Password CAUTION After installing new hardware to change the configuration of a library to prevent possible dam age to the unit open the cabinet door before applying power When the cabinet door is open the carriage
11. Repeat this process five more times 5 Ifthe Carriage Assembly has been removed or replaced recalibrate the unit Section 5 3 2 501380 Rev B Field Replaceable Units FRUs 7 15 7 6 Carriage PCBA P N 500627 01 3 Tools Required e Number 1 Phillips Screwdriver The Carriage Assembly must be removed before replacing the Carriage PCBA Hole for Vertical Y Axis Home Sensor Probe PCBA Mounting Screws 4 CRTDET CRTEMT Cable f f Cable Clamps 2 Barcode Reader CRTDET Mounting Plate GRIPA GRIPB Barcode Reader Carriage PCBA Barcode Reader aan Mounting Plate J Screws 4 BCR MOTORZ Figure 7 10 Carriage PCBA Handler Bottom View 7 6 1 Carriage PCBA Removal Refer to Figure 7 10 1 Remove the Carriage Assembly see Section 7 5 1 for details 2 Ifthe Carriage Assembly is equipped with a Barcode Reader unplug the cable at the BCR connector on the Carriage PCBA 3 Remove all four Barcode Reader mounting plate screws using a number 1 Phil lips screwdriver 4 Unplug the cable at the CRTEMT connector on the Carriage PCBA and move the cable aside 5 Remove the Barcode Reader Mounting Plate It is not necessary to remove the Barcode Reader before removing the Barcode Reader Mounting Plate 6 Unplug the motor cables from the MOTORY and MOTORZ connectors 7 Unplug the cable from the CRTDET connector 7 16 Field Replace
12. Stop number Counterclockwise rotation as viewed from above is the forward direc tion of rotation position step increments 5 12 The Private Menu 501380 Rev B Face Number on Model _ 4222 4440 4480 4660 46120 SE Position e e E E El E ee Table 5 1 Carousel Rotation Information 501380 Rev B The Carousel menu contains the following values Current Stop This value is the current Stop number Table 5 1 A value of 255 indicates that the carousel is between Stops or that the Carousel has been bumped off of a Stop Demand Stop Set this value prior to commanding the carousel to rotate The Carousel rotates to this Stop number when the SLEW command is invoked ABORT SLEW This command will immediately stop Carousel rotation SLEW This command will start the Carousel rotating to the Demand Stop position The direction of rotation for the shortest movement will be used No rotation occurs if the Current Stop number is equal to the Demand Stop number Current Pos This value indicates the Carousel s current position in motor steps Table 5 1 Normally the number is always positive and wraps around from 3199 to 0 But if the user steps below zero a negative number is displayed Index This value indicates whether or not the Carousel Position sensor on the carou sel PCBA is OPEN with light passing through an indexing slot or BLOCKED by the gear guard It changes state as the gear guard s slots pass through the
13. alphanumeric character vue Oe I The Private Menu Access 27272722222 Calibration CALIBRATE Carousel CLEAR ACCESS Configuration Display A D Display Locations Display Positions Display Sensors DriveBay Executive RESET SCSI BUS Private Calibration Calibrated NO Valid NO CRTPRS Thrs ddddd I OCLR Thrs dddd I OFULL Thrs dddd YCLEAR Thrs dddd YCLEARM Thrs dddd DATA 0 t dddd DRIVE Ofst0 dd DRIVE Ofstl 4tdd DRIVE Ofst2 14dd DRIVE Ofst3 dd FIXED 0 dddd FIXED 1 tdddd I O PORT dddd PRIVATE dddd STORY 0 dddd SLEW Index STEP DOWN STEP UP Qaaagagaaganaannand KKK KK KK KKK Private Display A D Configuration 12V Defaults 3 3V Demonstrations YES 5V SCSI CARSPR CRTPRS I O CLEAR I O FULL PCr sree reece Defaults LCD Line 1 DEFAULT 10 22222222 Z20 2 2227277977 LCD Line 2 DEFAULT 10 2222222222 20 222222222 LCD Line 3 DEFAULT 10 222222222 20 22222222 LCD Line 4 DEFAULT 10 22222222 20 7 CLEAR Figure 5 1 The Private Menu Part 1 501380 Rev B P Configuration SCSI PostPlaceDly ddddd PrePickRetries ddd TPWR YCLEAR YCLEARM P Display Locations Location 111111 Accessable FALSE Access Valid FALSE Barcodeable FALSE Label 222272222 Label Error FALSE Label Valid FALSE Occupied FALSE Occup Valid FALSE On My Side FALSE Pr
14. any specification Qualstar reserves the right to modify product designs and specifica tions without notice Qualstar and the Qualstar logo are registered trademarks of Qualstar Corporation Other trademarks are the property of their respective owners Inventory Sentry is a trademark of Qualstar Corporation Notices Qualstar products are covered by one or more of the following patents 6 163 139 and 6 560 061 Other patents pending Qualstar equipment is manufactured from new parts or new and used parts In some cases Qualstar equipment may not be new and may have been previously installed Regardless Qualstar s warranty terms apply unless the equipment is specifically identified by Qualstar as used or refurbished This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference when the equipment is oper ated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tion manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply
15. cases ects cee eek heehee SEERA aR Ada bel a aaa aa bn ad Sab vee SoS 7 6 U6 Carriage PC BA ws cist Be hati ead leche ao sh r een RSE os sk PE OR 7 16 TE BavcOde Reader sicc ccccccssvsccccssvscccsctevsccsssursccscdetnecscsanecdscdurecesssavncecchapscdscuuvecescsureecseter s 7 18 7 8 Air Filter and Fan Assembly ccccccccsssssssececececeesessscecececeesenssssseeececeseseessssaeeeeess 7 21 TO WO Port Assembly osae sah eee Sec es ates a ad caate ata a teedav elected dade eos 7 29 7 10 HOSPOrO POBA ceste hneve tna E EEE O 7 31 7 11 Switch Bracket Assembly Front Panel cccccccccccccccessesssceceeeceeeenssssseeeseeeeesenes 7 33 7 12 Handler Power Supplies ccccccccccccesssssecececcececsesssssceceeecsesesssseseeececesesenssssaeeeeeess 7 36 7 13 Tape Drive Power Supplies ccccccccccccesssscececeececeesenssseeesccecsesssssseeeseceecseeensaaeees 7 42 7 14 Executive PO BA ecto caierccsc sate e sieved carvectanteais AA R Teas 7 44 7 15 Driv Bay PG BA maran aoe re ibegs beeen ek ese tics ecb ie EEA Aa E sdb EEEE E SAS 7 53 7 16 Carousel POBA Srednia an a a aa a a a E a 7 55 7 17 Carousel Motorivcc cess roinnt anen e a n ads cede a a e a aai 7 57 7 18 SCSI High Voltage Differential Adapter PCBA ccceccccccceessseceeeesseeeeessteeeeees 7 61 7 19 Q DNE ech ieee le RG Ue dea eR GL pains Gl een ee 7 63 7 20 After maintenance Test Procedures c ccceccceesseceeneeceeeeeeeeeceesaeeceeeeeeaeeeesaeeneeeees 7 65 8
16. els X Steps This value is the number of X axis carousel motor steps 3200 steps revolution N A on fixed magazine models Y Moves This value is the number of vertical Y axis up down cartridge Handler movements Note that some movements can be very small Y Steps This value is the number of Y axis motor commutations 24 revolution Z Moves This value is the number of Z axis in out cartridge Handler movements Z Steps This value is the number of Z axis motor commutations 24 revolution 120 inch Maintenance Menu 501380 Rev B 4 7 Maintenance Display Voltage Status Screen M Display Voltage H3 3V dd ddd 5V dd ddd 12V dd ddd The Display Voltage status screen displays the current Handler power supply volt ages The 12V supply is the voltage coming into the Executive PCBA from the Han dler power supply This supply is used by all of the circuit boards in the TLS with the exception of the Drive Bay PCBA The presence but not the value of the 12V supply is indicated by an LED on the Executive PCBA The 5Vand 3 3V supplies are the output of the switch mode regulator on the Execu tive PCBA The 5V supply provides 5 volts to all of the circuit boards in the TLS with the exception of the Drive Bay PCBA The 38 3V supply provides 3 3V power to the Executive PCBA The presence but not the value of the 5V and 38 3V supply is indicated by an LED on the Executive PCBA 4 8 Maint
17. removed by executing the Private menu s CLEAR ACCESS command Three things happen when a user sets a password Private appears at the bottom of the Top Menu Access shown in step 9 below disappears from the Private menu CLEAR ACCESS shown in Section 5 3 3 appears in the Private menu Top Menu gt Configuration Maintenance Operation Private NOTE Passwords are case sensitive Be sure to use the correct capital and lower case letters while set ting passwords 501380 Rev B Turn the power on Press the MENU key to display the Top Menu Top Menu Configuration Maintenance Operation Use the V DOWN key to move the pointer to Maintenance Press the ENTER key to enter the Maintenance menu The Private Menu 5 5 eeeeeeeeeMaintenance Display Log Display Prevents Display Reservs Display Revision Display Sense Display Stats Display Voltage Test Inventory Test Keyboard gt Test LC Display 5 Use the V DOWN key to move the pointer to Test LC Display 6 Press the ENTER key to enter the Maintenance Test LC Display menu 7 Press and release the W DOWN key once 8 This step must be executed quickly within 1 5 seconds Sequentially press and hold down the V DOWN ENTER and MENU control keys in the order shown Do not press all three control keys at the same time 9 Simultaneously release the three control keys If the Top Menu reappear
18. sensor s beam STEP DOWN Execute this command to rotate the Carousel one motor shaft rotation step in the clockwise direction The Current Pos value will decrease by one STEP UP Execute this command to rotate the Carousel one motor shaft rotation step in the counterclockwise direction The Current Pos value will increase by one The Private Menu 5 13 5 4 6 The Private Configuration Menu Configuration Defaults Demonstrations YES Restrictions SCSI 5 4 6 1 Demonstrations This menu allows for the Operation Demonstrations menu to be hidden YES The Operation Demonstrations menu is visible and allows for the selection of Feature List or Random Moves The Feature List item is used to display messages about TLS features The Random Moves causes the changer to make continuous random cartridge moves NO The Operation Demonstrations menu is hidden 5 4 7 The Private Defaults Menu Defaul EFAUL T 222 Petar eae EFA 222 222 EFA 222 222 DEFAUL 0 P RP e er e EP vvOvVVOWVO SCSI SCSI CLEAR The items in this menu are used to create custom default data for various menu sys tem items Example 1 The default text used on line 1 of the main display for a TLS 4210 is Qualstar TLS 4210 However an operator can enter custom data e g different text for the main display line 1 over the SCSI bus or by using the Confi
19. 19 Ifthe Belleville spring washer stack is still inside the Spring Cup go to step 18 If the spring washer stack is not inside the Spring Cup use 12 Belleville spring washers to assemble the spring washer stack as follows a Remove all of the spring washers from the Spring Cup b First place two Belleville spring washers into the Spring Cup with their con cave sides facing up Then place two more Belleville spring washers into the cup with their convex sides facing up c Repeat step b two more times until the spring washer stack looks like the one shown in Figure 7 9 Belleville Spring Washer Stack 3 sets of 4 washers each Each washer set has two washers facing up and two washers facing down Spring Cup Polyurethane Enclosure Spacer Upper Leadscrew Retaining Screw Figure 7 9 The Spring Cup Assembly and Enclosure Spacer 501380 Rev B Field Replaceable Units FRUs 7 13 20 Place the Spring Cup with 12 Belleville washers over the Enclosure Spacer In sert the Upper Leadscrew Retaining Screw a 10 32 x 5 8 inch Button Head Socket Cap screw into the threaded end of the Leadscrew NOTE If the Spring Cup was removed from the top of the Leadscrew during dismantling When you reinstall the Spring Cup you will need to press down on the upper Leadscrew retain ing screw at first to compress the Belleville spring washers enough to engage the threads in the top of the Leadscrew 21 Usea 1 8 inch All
20. 42xx Series 4 Install the new Flash Memory IC on the Drive Bay PCBA Note the orientation of pin 1 Make certain that all pins are fully inserted into the socket 501380 Rev B Firmware Updating 8 19 After replacing the Flash Memory IC on a 42xx series library close the Drive Access Hatch then fasten it by turning the two 1 4 turn fasteners clockwise On 44xx and 46xx series libraries align the Drive Access Panels three or four model dependent 1 4 turn fasteners with the corresponding receptacles on the rear panel then fasten it by turning the 1 4 turn fasteners clockwise 8 20 Firmware Updating 501380 Rev B TLS Expansions DANGER TO AVOID THE RISK OF PERSONAL INJURY TURN OFF ALL POWER TO THE TAPE LIBRARY SYSTEM THEN REMOVE THE POWER CORD BEFORE ATTEMPTING ANY OF THE PROCEDURES IN THIS CHAPTER NEVER OPERATE THE LIBRARY WHILE THE CABINET DOOR IS OPEN OR WITH THE TOP PANEL OR SIDE PANELS REMOVED GEFAHR UM VERIETZUNGEN ZU VERHINDEM SCHALTEN SIE ALLE STROMSCHALTER AN DER TLS AUS UND ENTFERNEN SIE DAS STROMKABEL BEVOR SIE MIT DER SERVICE ARBEIT BEGINNEN BENUTZEN SIE DIE TLS NIE WENN DIE TUERE OFFEN IST ODER DIE DECK BZW SEITENPLATTE ENTFERNT SIND 9 1 Introduction 501380 Rev B This chapter contains installation instructions for each TLS expansion kit To replace an existing FRU Field Replaceable Unit follow the instructions in Chapter 7 A number of expansion kits are available from Q
21. Allen Wrench to loosen the upper Leadscrew retaining screw 501380 Rev B Field Replaceable Units FRUs 7 7 Carriage Cable Clamp Mounting Screws Figure 7 4 The TLS 4000 Carriage Assembly Top View 8 Lay the TLS on its left side as seen from the front to gain access to the bottom Leadscrew retaining screw Figure 7 5 O Cabinet Foot Leadscrew Retaining Screw Figure 7 5 The TLS Cabinet Bottom View 9 Usea 1 8 inch Allen wrench to remove the Leadscrew retaining screw Figure 7 5 then stand the TLS upright on its feet NOTE The Teflon coating on the Leadscrew is easily scratched Please handle the Leadscrew with care The Leadscrew and Spring Cup Assembly will be removed as a subassembly Figure 7 3 7 8 Field Replaceable Units FRUs 501380 Rev B 10 Remove the Leadscrew Spring Cup subassembly through the top plate by gently raising the Carriage Assembly all the way to the top of the Vertical Y Axis range of motion NOTE In the next step a thin metal spacer may come loose from the bottom of the Leadscrew 11 While holding the Carriage Assembly at the top of its vertical range of motion rotate the Leadscrew counter clockwise to disengage it from the Vertical Y Axis Leadscrew Motor Nut Figure 7 6 This may require holding the Y Axis nut to prevent it from rotating Finally lift the Leadscrew out of the top plate an
22. Follow the instructions in Section 5 3 3 to clear the Update password to pre vent unauthorized access to the Private menu 7 20 Field Replaceable Units FRUs 501380 Rev B 4 Follow the instructions in the Configuration Advanced Changer menu section in the TLS 4000 Installation and Operation manual Qualstar dcument number 501370 edit the LabelCheckChar value in the Configura tion Advanced Changer 7 8 Air Filter and Fan Assembly Air Filter P N 500584 01 6 42xx Fan Assembly P N 500700 01 8 44xx and 46xxx Fan Assembly P N 500700 01 8 Some Fan Assembly housings are made of aluminum sheet metal while new assem blies are made with a molded plastic housing Both housing styles are completely in terchangeable Tools Required e Flat blade Screwdriver e Number 2 Phillips Screwdriver e Diagonal Wire Cutters Material Required e 38 inch x 3 32 inch Cable Ties 7 8 1 Air Filter Removal Replacement DANGER TO PREVENT THE POSSIBILITY OF PERSONAL INJURY DO NOT REPLACE AN AIR FILTER ELEMENT WHILE THE TLS POWER IS ON ONCE AN AIR FILTER ELEMENT IS REMOVED THERE IS NOTHING TO PREVENT ACCIDENTAL CON TACT WITH THE MOVING FAN BLADES GEFAHR UM EVENTUELLE PERSONLICHE VERLETZUNGEN ZU VERMEIDEN WECHSELN SIE KEINEN LUFTFILTER WAHREND DER STROM DES TLS EINGESCHALTET IST SOBALD DER LUFTFILTER ENTFERNT WURDE IST NICHTS MEHR VORHANDEN DAS VOR DEM VERSEHENTLICHEN KONTAKT MIT DEN VENTILATORENBLATTERN SCH TZT 501380 R
23. JUALSTAR The Tape Library Experts TLS 4000 Technical Service Manual 501380 Rev B Important Manual Firmware Revision Information This manual and the operating firmware for the TLS are revised periodically as the product is improved This manual was revised to correspond with the firmware ver sion indicated below Do not use this manual with different part numbers or prior ver sions of the firmware Check with Qualstar Technical Support about use of this man ual with newer firmware Manual Corresponding Firmware TLS 4000 Technical Service Manual TLS Executive Firmware 501380 Rev B April 14 2004 700105 Version 2 21 501380 Rev B Copyright Notice Copyright 2004 by Qualstar Corporation All Rights Reserved Information contained in this document is copyrighted by Qualstar Corporation It is intended for use by Qualstar s customers and prospective customers to evaluate inte grate operate and maintain Qualstar products Customers and prospective customers may reproduce this document as needed for these uses Reproduction in whole or in part for any other use or by any other party is prohibited without prior written per mission from Qualstar Corporation Every effort has been made to keep the information contained in this document cur rent and accurate as of the date of publication or revision However no guarantee is given or implied that the document is error free or that it is accurate with regard to
24. Sensor in Millivolts The Private Menu 501380 Rev B Table 5 2 A D Converter Inputs 5 4 10 The Private Display Locations Menu P Display Locations Location 111111 Accessable FAL Access Valid FAL Barcodeable FAL Label DED OOD OD abel Label Valid SE Occupied Occup Valid On My Side Present Pres Valid Source Valid FAL Source Loc 1llll Synchronized FA S S S SE iSE S S 1 Type DRI Tape Ejected FA SE VE SE NOTE The Tape Ejected item only appears in the menu if the Type menu item is DRIVE The Display Locations menu contains data from the library s internal inventory data base The data in this menu differs from the data found in the Operation The only editable value in this menu is the Location value which corresponds to a Element Status Display menu because it pertains to the library s physical world and does not contain references to SCSI element addresses physical location Once a Location is selected all the internal database information for that location is dis 501380 Rev B played as follows The Private Menu 5 17 Accessible TRUE FALSE A TRUE value indicates that the drive has no cartridge inside and that it is accessible Access Valid TRUE FALSE A TRUE value indicates that the drive is communicating with the library However this does not verify
25. Tabs Mechanism Qualstar P N 501110 02 1 Figure 9 2 8mm Magazine Mechanism TLS Expansions 501380 Rev B 9 2 1 1 Model 4212 to Model 4222 Expansion This procedure replaces the Midplate and adds a Carousel and two Receivers Receiver Assembly Mounting Plate Screws 5 Midplate Top View Receiver Assembly Mounting Plate Screws 5 Midplate i Mounting Screws 2 z C le e T Big W Receiver Assembl i y l H wr Mounting Plate Receiver Assembly Mounting Plate X Il T 0 U Uo i i t ft lt Ua ke Midplate Front View Side View Figure 9 3 4212 Receiver Assembly Mounting Plate 9 2 1 1 1 Removal of Receiver Assembly and Midplate 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the Top Panel and both Side Panels Section 7 4 4 Ifthe TLS has an I O port gently turn the I O port leadscrew by hand to move the I O port slot forward towards the cabinet door 5 Using a Philips screwdriver remove the five Receiver Assembly mounting screws Figure 9 3 6 Remove the Receiver Assembly Mounting Plate through the front of the TLS 501380 Rev B TLS Expansions 9 3 a Midplate mounting screws 4 Left Side of TLS Right Side of TLS Figure 9 4 Midplate mounting screws 7 From the left and right side of the TLS remove the four Midplate mounting screws Figure 9 4 8 From
26. analog and digital Each opti cal sensor has two parts an emitter and a corresponding detector Analog Sensor Operation Analog sensors are used over longer distances than the digital sensors which have a range of about only one inch All analog infrared optical sensors produce a DC voltage proportional to the strength of the infrared signal at the sensor This signal is measured by the Analog to Digital A D Converter on the Executive PCBAs Analog Sensors e T O Port Clear Sensor This sensor detects the presence of a tape cartridge in the I O port slot e Y Clear Sensor This sensor is referred to in the Installation and Operation manual as the Inventory Sentry Beam A sensor consists of an infrared emitter mounted on the bottom pan and a detector mounted on the I O port PCBA The in frared beam is modulated at a high frequency The sensor circuitry is AC coupled to eliminate its sensitivity to ambient light The Y Clear sensor serves three purposes 1 When the front door is closed the Y Clear sensor verifies that the vertical path traveled by the handler is unobstructed and that therefore it is safe for the car riage to move vertically 2 When the front door is open the Y Clear sensor determines whether or not the inventory has been violated by someone reaching inside the cabinet and removing or inserting a cartridge Just the presence of someone s hand between the Y Clear sensor s emitter and detector is sufficient
27. and minimum output readings e Calibrate the Cartridge Presence sensor s optical detector by measuring the full scale output sensor unobstructed and the minimum output sen sor obstructed Calculates the new threshold value between the full scale and minimum output readings All of these calibration steps are checked against acceptance range parameters Each position or optical output reading must fall within its acceptable range before subse quent positions and thresholds are determined 5 8 The Private Menu 501380 Rev B CAUTION If the TLS is not properly set up prior to invoking the CALIBRATE command the calibration process can result in invalid calibration data which may prevent Han dler operation Using the CALIBRATE Command 1 Press the MENU key to open the Top Menu 2 Use the V DOWN key to move the pointer in the left column to Private then press the ENTER key to open the Private menu ES 3 Use the VW DOWN key to move the pointer to CALIBRATE evoccccceeeeeePrivate Calibration CALIBRATE Carousel CLEAR ACCESS Configuration Display A D Display Locations Display Positions Display Sensors DriveBay Executive ESET SCSI BUS R 4 Press the ENTER key to execute the CALIBRATE command Gl 5 Follow the instructions that appear on the LCD display remove all cartridges install all empty magazines press the ENTER key Use the V DOWN key to read the whole me
28. attached to the motor cable Figure 7 38 REAR VIEW Carousel Motor Cable Connector TLS Midplate Carousel Motor Nylon Cable Tie Figure 7 38 Carousel Motor Nylon Cable Ties TLS Models 4660 and 46120 NOTE For TLS models 4660 and 46120 the Carousel Motor is mounted in the right side of the cabinet as seen from the front For all other TLS models the Carousel Motor is mounted in the left side of the cabinet 501380 Rev B Field Replaceable Units FRUs 7 59 10 Use a 3 32 inch Allen wrench to remove all four Carousel Motor mounting screws Figure 7 37 11 Remove the Carousel Motor from the cabinet 7 17 2 Carousel Motor Replacement 1 Align the mounting holes in the Carousel Motor with the corresponding mount ing holes in the TLS Midplate so that the motor s cable faces the rear of the TLS Figure 7 37 NOTE For TLS models 4660 and 46120 the Carousel Motor is mounted in the right side of the cabinet as seen from the front For all other TLS models the Carousel Motor is mounted in the left side of the cabinet 2 Use an 3 32 inch Allen wrench to install and securely tighten all four Carousel Motor mounting screws 3 Reconnect the Carousel Motor cable to the Carousel PCBA Figure 7 35 4 For TLS models 4660 and 46120 replace any nylon cable ties that were removed earlier from the motor cable Figure 7 38 CAUTION Be careful not to damage the Carousel Positio
29. be reached at 805 583 7744 or E mail them at support qualstar com Table 8 1 Boards Containing Updateable Firmware Tools Required e Number 2 Phillips Screwdriver Flash Memory IC Replacement only e Flat Blade Screwdriver Flash Memory IC Replacement only 8 2 Determining the Installed Hardware and Required Firmware 501380 Rev B 1 The Executive PCBAs type can be determined by removing the service panel from the rear of the library and reading the part number printed on the Execu tive PCBA 2 Remove power from the TLS first turn the power switch off and then remove the power cord Firmware Updating 8 1 3 Remove the six Phillips screws securing the service panel on the rear of the li brary Refer to Figure 8 1 Care must be taken to not remove the four screws se curing the heatsink panels Phillips Screws 6 Location of Part Number on Executive PCBA Do not remove these screws Do not remove these screws Figure 8 1 Rear Service Panel and PCBA Part Number Location 4 Refer to Table 8 2 for a list of the Executive PCBA board names part numbers and corresponding firmware part numbers The Executive PCBAs type can be de termined by reading the part number printed on the circuit board For example a board with a PCBA NO 501387 printed on it is an Executive III board Board Part Number Firmware P N 500657 01 0 700099 Executive Il 501387 01 3 700105 Executive IV 501447 01 5 7
30. cannot be used to change the TLS configuration initiate any operations or execute any commands Only the host system can control the TLS which effectively configures the TLS for remote operation only 5 2 3 Disabling the Master Security Lock NOTE See the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for details about the TLS Security options Follow the instructions below which assume that all TLS security locks are set to ON to disable the Master security lock 1 Open the cabinet door to disable the Door lock 2 Press the MENU key to display the Top Menu 501380 Rev B The Private Menu 5 3 Top Menu gt Configuration Maintenance Operation 3 Press the ENTER key once to enter the Configuration menu eeeeeeeConfiguration Advanced Drive SCSI ID e Security SET TO DEFAULTS 4 Use the V DOWN key to move the pointer to Security 5 Press the ENTER key to enter the C Security menu CeoeeeeeeeeeeSecurity Configuration ON Inventory ON Master ON 6 Use the VW DOWN key to move the pointer to Master 7 Press the ENTER key once to begin editing the Master value 8 Use the V DOWN key to change the Master value from ON to OFF 9 Press the MENU key twice to leave the menu system 10 Close the cabinet door 5 3 Enabling the Private Menu NOTE Not all items shown in the menu illustrations appear all the time For example some
31. case let ters and is centered with bullets filling out the line Example r efolvie JejajrT r rjojejej ee oe a a a tiple a efs t ifafa t ijola als I ad 9 8 a a Figure 3 7 Alert Example Alerts can always be dismissed by pressing the EXIT key When the EXIT key is pressed while an alert message is visible the unit returns to the state it was in before the alert The MENU key can also be used to dismiss alerts When the MENU key is pressed while an alert message is visible the display returns to the Top Menu 3 7 Dynamic Menus and Menu Items Dynamic menus and menu items only appear if all the required conditions for the menu have been configured and satisfied For example the Clean Drive Menu only appears when all conditions are correct Additionally the Operation Sequential menu will only appear when one or more tape drives are configured for Sequential op eration 3 12 The Menu System 501380 Rev B Maintenance Menu The Maintenance menu is used to display detailed information about the TLS and its operating history and to test the functionality of the liquid crystal display and menu control keys The Maintenance menu is available to the system user and is considered safe The user cannot break anything by using or misusing this menu A diagram showing the entire structure of the Maintenance menu system is shown in Figure 4 1 LEGEND cartridge location decimal number M
32. closed The door appears to be closed but is not com pletely shut 3 The Door Sensor is not working properly 4 The library is configured to be a model None 5 The Control Panel Assembly has failed or the cable to the Executive PCBA is damaged or the plug on the cable is improperly seated 6 1 5 When the power is turned on the Handler moves normally but the control panel display remains dark and shows no text Possible causes 1 The Control Panel Assembly has failed or the cable to the Executive PCBA is disconnected or damaged 2 The LCD display has failed or the cable is disconnected or damaged 6 1 6 When the power is turned on the Handler moves normally the control panel display shows text but the control panel display remains dark Possible causes 1 The Control Panel Display s backlight value is set to OFF in the library s Con figuration menu or it is set to turn itself off in five minutes and the time has elapsed 2 The Control Panel Assembly has failed or the cable to the Executive PCBA is disconnected or damaged 3 The LCD display has failed or the LCD display cable is disconnected or dam aged 6 1 7 When the power is turned on the Handler moves normally and the control panel display illuminates but it does not show text Possible causes 1 The LCD display cable is not properly connected or the cable is damaged 6 4 Troubleshooting 501380 Rev B 2 The LCD display has faile
33. configured for a check character and none is present on the labels then the library will be unable to read the labels If the library is configured for no check character and there are check characters on the la bel the library will interpret the check character as an additional character and you will see one extra character in the element label reported on the SCSI bus or in the menus Possible causes 1 The barcode labels are printed in a code that the library configuration does not understand 2 The configuration is set to the wrong type of barcode reader 3 The Configuration Advanced Changer LabelCheckChar label check character option is not set correctly 4 The lens on the face of the bar code reader is not clean 5 The barcode labels are not of a high enough quality for reliable reading Troubleshooting 501380 Rev B 6 The bar code reader has failed 7 The barcode labels are dirty or damaged 6 2 4 The Barcode Reader does not read bar code labels reliably The library uses the Code 3 of 9 also know as code 39 barcode format for the car tridge labels In the default configuration a check character is expected This can be altered in the configuration If the library is configured for a check character and none is present on the labels then the library will be unable to read the labels If the library is configured for no check character and there are check characters on the la bel the library will inte
34. document number 501370 NOTE Be aware that the configuration parameters may also be set by the SCSI interface A change may have been caused by the host software The Maintenance menu is designed to help a qualified repair technician diagnose and repair the TLS The Operation menu is designed for the user and lets the user perform off line tasks associated with the operation of the TLS The Operation menu is described in detail in the TLS 4000 Installation and Operation Manual Qualstar document number 501370 501380 Rev B The Menu System 3 11 3 5 Displaying the TLS Firmware Revision The revision of the changer s firmware may be displayed by using the Maintenance menu Press the MENU key to display the Top Menu Press the VW DOWN key until the arrow on the left side of the display points to MAINTENANCE then press the EN TER key Again press the VW DOWN key until the arrow on the left side of the dis play points to the Display Revisions sub menu Press the ENTER key to view the Date Part Number Revision Checksum and Id of the changer s installed firm ware 3 6 Alerts Alerts are important messages which take over the entire display and remain visible until dismissed by the operator If the alert message is longer than four lines a down arrow in the lower right corner indicates more text is visible by scrolling the display with the V DOWN key The top line of an alert is always displayed in upper
35. in the TLS WA3700 B 2221 or WA3600 A 111 Close the cabinet door Press the MENU key to return to the Top Menu 9 3 2 5 Clearing the Password Follow the instructions in Section 5 3 3 to execute the Private menu s CLEAR AC C ESS command to remove the password Update and prevent unauthorized access to the Private menu 9 3 2 6 Barcode Label Check Characters Follow the instructions in the TLS 4000 Installation and Operation manual 501370 to properly configure the LabelCheckChar value 9 3 2 7 Testing the Barcode Reader 1 2 501380 Rev B Turn the TLS power off then open the cabinet door Insert a labeled tape in location A01 1A01 for carousel units Refer to the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for tape cartridge location diagrams Close the cabinet door then turn the TLS power on If the Barcode Reader is not correctly connected to the Carriage Assembly the error message Barcode Reader Failure appears on the front panel display If this occurs turn the TLS power off open the cabinet door check the connections at both ends of the Bar code Reader cable then repeat this step Wait for the Handler to stop moving Press the MENU key to display the Top Menu Use the V DOWN key to move the pointer to Operation Press the ENTER key to enter the Operation menu Use the V DOWN key to move the pointer to Element Status TLS Expansions
36. its vertical travel 501380 Rev B When the power is turned on the library attempts to drive the carriage to the bottom of the machine then verifies that the Y home sensor detects the carriage This error results if this process fails Possible causes Troubleshooting 6 5 The Vertical Axis Home Sensor has failed The Carriage cable is damaged or not properly connected The Vertical Axis Home Sensor Probe see Figure 2 5 is missing or damaged The Vertical Axis motor is not properly connected The Vertical Axis motor has failed 6 1 11 When the power is turned on the alert Ioport Jammed appears on the control panel display and you do not hear a whining sound for several seconds before the alert occurs During the power up sequence the I O port if present is driven back to its home po sition above the magazines If the motor is operating but the I O port is not moving it will make a loud buzzing sound Failure to make this noise indicates one of the follow ing causes 1 The cable from the Executive PCBA to the I O port PCBA is damaged or discon nected The I O port motor cable is damaged or disconnected The unit is configured for an I O port but no I O port is installed The I O port motor has failed The Executive PCBA is damaged 6 1 12 When the power is turned on the alert Loport Jammed appears on the control panel display and you do hear a whining sound for several seconds before the alert occ
37. model 4222 4440 4480 4660 or 46120 Some items in the Private Carousel menu are function dependent items For example ABORT and SLEW only appear while the Carousel is busy General Carousel Information The Carousel is moved by a four phase DC stepper motor There are 200 steps per motor shaft revolution A pinion gear on the motor shaft drives the carousel gear which is housed inside the gear guard The gear guard contains indexing slots which are placed in a specific pattern Since carousels have either four or six faces the gear guard has indexing slots for each face including a single extra wide indexing slot These slots are sensed by the Carousel Position sensor The Carousel Position sensor is an optical switch pair mounted on the carousel PCBA P N 500617 01 4 As the gear guard rotates it passes between the sensor s emitter and detector interrupting the sensor s beam As each indexing slot in the gear guard passes through the sensor it allows the sensor s beam to reach the detector The pat tern of indexing slots that the detector sees is used to determine the Carousel s posi tion The extra wide indexing slot is used to establish an absolute position reference Table 5 1 shows the relationship between carousel face Stop numbers and the corre sponding carousel faces for each TLS model It also shows the number of motor shaft rotation steps required to move counterclockwise from Stop 0 the face 1 stop to each
38. not be displayed The logging facility is normally used to analyze com plex SCSI interface or Handler operation problems The logging system is most effectively used by a field service person who is working under the direction of a Qualstar Technical Support technician First the field service person reports a problem s symptom s to a Qualstar Technical Support technician then the technician directs the field service person to look only at problem specific logged data Finally the logged data is evaluated to help determine the cause of the problem The TLS logs so much data about its internal workings that the data can overwhelm an inexperienced person If intermittent or unusual system problems are encountered we recommend that the user contact Qualstar s Technical Support Department first before the user tries to analyze the problem using the logged activity information pre sented in this section Maintenance Menu 4 3 4 2 2 Data Logging General Description For display purposes only each data class can be turned on or off from the Display Log menu depending upon the kind of problem the user is trying to solve Since the log may contain a great many items it may be helpful to turn off the data categories that the user is not interested in at the moment so that there will be fewer log entries to view Turning a logged data class on or off using the Maintenance menu only affects the display of data it does not determine which d
39. oe S i J nit Upper Carousel Pivot Support Figure 7 36 TLS Top View TLS 44xx shown CAUTION Be careful not to damage the Carousel Position Sensor with the Carousel Gear Guard when you remove the Carousel Figure 7 35 7 a For TLS models 4440 and 4480 lift the Carousel up until the Lower Carousel Bearing clears the TLS Midplate then move the Carousel about three inches to ward the right side of the cabinet to gain access to the Carousel Motor s mount ing screws Figure 7 37 b For TLS models 4660 and 46120 lift the Carousel up until the Lower Carou sel Bearing clears the TLS Midplate then move the Carousel about four inches forward then about one inch toward the left side of the cabinet to gain access to the Carousel Motor s mounting screws Figure 7 37 7 58 Field Replaceable Units FRUs 501380 Rev B pre alee capes Carousel Pivot Support G D Upper Carousel Bearing uper Carousel Bearing y am Upper Carousel Pivot FRONT gt woe Gear Guard Carousel Gear 1 ma lower Carousel Bearing Mounting Screws 4 oA TLS Midplate Motor Cable Carousel Motor Shaft Gear Figure 7 37 A Carousel Assembly 8 Disconnect the Carousel Motor cable from the Carousel PCBA Figure 7 35 9 For TLS models 4660 and 46120 remove any nylon cable ties that are
40. on the underside of the Carriage Assembly The cable s connector is keyed but make certain that all pins are engaged It may be necessary to manually lift the Carriage Assembly to see the BCR connector on the Carriage Assembly PCBA Disabling the Master Security Lock Follow the instructions in Section 5 2 to disable the Master Security Lock Entering the Password Follow the instructions in Sections 5 3 1 to enter the Update password Editing the BCR Value NOTE If the TLS is restricted it may not be possible to change the BCR value in the Configura tion Advanced Changer Mechanics menu See Section 5 1 for details about re stricted units Press the MENU key to display the Top Menu The pointer in the left margin of the LCD should be pointing to Configuration Press the Enter key to enter the Configuration menu Press the Enter key to enter the Configuration Advanced menu TLS Expansions 501380 Rev B 10 11 12 Press the Enter key to enter the Configuration Advanced Changer menu Press the VW DOWN key repeatedly to move the pointer to Mechanics Press the Enter key to enter the Configuration Advanced Changer Mechanics menu Use the V DOWN key to move the pointer to BCR Open the cabinet door to defeat the DOOR security lock Press the Enter key to begin editing the BCR value Press the A UP or V DOWN key to change the BCR value from NONE to match the type of barcode reader installed
41. operating environment 2 2 1 Motion Systems TLS 4000 libraries contain up to four independent motion systems e The Carriage moves up and down vertically along the Vertical Y Axis The Carriage is driven by a brushless DC motor which turns a nut around a fixed precision leadscrew e The Handler assembly extends and retracts along the insertion Z Axis and is driven by a brushless DC motor that turn a precision leadscrew 2 2 Description and Theory of Operation 501380 Rev B e The I O port slot extends to receive or deliver a cartridge and then re tracts The I O port slot s leadscrew is driven by a DC stepper motor e Alarge gear at the bottom of the Carousel Assembly is turned by a pinion gear on a DC stepper motor The drive circuitry for all motion systems is located on the Executive Printed Circuit Board Assembly PCBA Each of the brushless DC motors has three internal Hall Effect sensors The Hall Effect sensors are used to commutate the motors and deter mine their relative positions The brushless DC motors are driven by a three phase MOSFET bridge using a 12 volt supply Each stepper motor is driven by four discrete MOSFET devices from the regulated 12 volt supply Each motion system has an opto switch infrared opto interrupter type detector which is used to determine the reference position of the corresponding motion system 2 2 2 Sensors 501380 Rev B TLS models have two types of infrared optical sensors
42. screws holding the emitter and detector and while looking at the CRTPRS value in the Private Display A D menu try to maximize the signal Re tighten the screws and retry calibration 6 3 3 During Calibration the alert clear Sensor Fail appears on the control panel display The I O port clear sensor is located in the mouth of the I O port and detects when a cartridge is partially inserted in the opening Possible causes 1 The bracket holding the LED for the I O port clear sensor is bent 2 The cable connecting the I O port PCBA to the I O port emitter PCBA is discon nected or damaged 3 The I O port emitter PCBA has failed 4 The I O port PCBA has failed 6 3 4 During Calibration the alert Full Sensor Fail appears on the con 6 16 trol panel display The I O port full sensor is located about 4 cm inside the mouth of the I O port and de tects when a cartridge is fully inserted in the opening Possible causes 1 The bracket holding the LED for the I O port full sensor is bent 2 The cable connecting the I O port PCBA to the I O port emitter PCBA is discon nected or damaged 3 The I O port emitter PCBA has failed Troubleshooting 501380 Rev B 4 The I O port PCBA has failed 6 3 5 During Calibration the alert Calibration Failed appears on the control panel display 501380 Rev B During calibration the library feels for the height of some of the storage slots to compensate for mechanic
43. series libraries open the Drive Access Hatch at the rear of the TLS by turning its two 1 4 Turn Fasteners one quarter turn counter clockwise see Figure 8 18 On all other models remove the Drive Access Panel at the rear of the TLS by turning the three to five 1 4 Turn Fasteners one quarter turn counter clockwise see Figure 8 19 1 4 turn Fasteners 2 Drive Access Hatch Ge 42xx Series Figure 8 18 TLS Rear View 42xx shown 501380 Rev B Firmware Updating 8 17 Drive Access gt 2 Panels fe ar _ se S fem A 1 4 turn am 1 4 turn Fasteners 3 Fasteners 4 e e 44xx Series 46xx Series Figure 8 19 Rear View 44xx and 46xx shown 3 Locate the Drive Bay PCBA Figure 8 20 Remove the Flash Memory IC from the Drive Bay board see Figure 8 21 using a flat blade screwdriver or equiva lent tool Pry the IC from either end slightly and repeat for the other end Con tinue this procedure until the part is loosened enough to be removed by hand gt DIII Nt 0 fe SCSI Cable E Shi Drive Bay PCBA Connectors a Tape Drives Figure 8 20 Drive Bay PCBA TLS Rear View 8 18 Firm
44. step 5 6 If you are replacing the left Side Panel and any nuts were removed in Section 7 4 8 step 6 replace them now 7 Replace the Top Panel Section 7 4 2 8 Close the cabinet door 7 5 Carriage Assembly P N 500650 01 5 The Carriage Assembly contains the Gripper assembly for grasping the tape car tridges the Carriage PCBA the Cartridge Presence Sensor the Vertical Axis Home Sensor and the Barcode Reader A barcode reader is optional Because the Carriage Assembly is used to move tape cartridges it is referred to as the Changer in all of the TLS menus A Revision B Carriage Assembly must be installed in order to use Sony Tape Drives Also the library must be properly configured to use the Revision B Carriage i e the Carriage item in the Configuration Advanced Changer Mechanics menu must be set to B to match the installed Carriage type This section includes FRU information for the entire Carriage Assembly and lubricat ing instructions for the Insertion Z Axis Leadscrew and the Vertical Y Axis Lead screw CAUTION Be very careful not to damage the Vertical Axis Home sensor while removing the Carriage Assembly There is very little clearance between the sensor underneath and to the rear of the Carriage Assembly and the Vertical Axis Home Sensor Probe Figure 7 3 which is mounted on the floor of the cabinet Tools Required e Number 2 Phillips Screwdriver e 7 64 inch Allen Hex Wrench e 1 8 i
45. the Top Panel on the TLS with the scalloped edge facing the front Figure 7 1A 7 4 Field Replaceable Units FRUs 501380 Rev B 4 5 6 Reinstall the screws removed in Section 7 4 1 step 3 Reinstall the screws removed in Section 7 4 1 step 4 Close the cabinet door 7 4 3 Side Panel Removal Left or Right 1 2 Turn off the TLS power and remove the power cord Open the cabinet door Remove the Top Panel Section 7 4 1 When removing the right Side Panel remove the screws from the front of the Side Panel Figure 7 1B NOTE The left Side Panel does not have front mounting screws as shown for the right Side Panel in Figure 7 1B 5 For either Side Panel remove the screws from the top bottom and back edges of the Side Panel Figure 7 10 If your TLS has two or three nuts inside the left Side Panel Figure 7 2 remove them Lift the Side Panel off of the TLS FRONT Some models do not have these nuts Figure 7 2 Side Panel Nuts Model 46120 501380 Rev B Field Replaceable Units FRUs 7 4 4 Side Panel Replacement Left or Right 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 For either Side Panel place the Side Panel left or right side on the TLS 4 Ifyou are replacing the right Side Panel replace the screws removed in Section 7 4 3 step 4 5 For either Side Panel replace the screws removed in Section 7 4 3
46. the both cables and attach the cable ties to each other Figure 7 23 Tighten the cable ties without crimping the cables until they secure the Switch Bracket Ribbon Cable to the Display Cable Trim off the excess length of plastic from each Nylon Cable Tie Remove all six mounting nuts from the Switch Bracket Assembly mounting studs Figure 7 22 If the spacers and the Spring Finger if the unit has a Spring Finger were re moved mount the Spring Finger onto the right top mounting stud then place the two short spacers onto the top mounting studs Place the four longer spacers onto the four lower mounting studs Figure 7 22 Slide the Switch Bracket Assembly onto the mounting studs Figure 7 22 Thread all six mounting nuts onto the mounting studs then use a 1 4 inch nut driver to tighten the mounting nuts until they are snug Figure 7 22 Remove the slack in the ribbon cable so that it doesn t interfere with the car riage movement by gently feeding any excess cable up through the opening in the top plate Field Replaceable Units FRUs 7 35 7 12 Handler Power Supplies DANGER TO AVOID THE RISK OF PERSONAL INJURY ALWAYS WAIT ABOUT ONE MIN UTE AFTER THE POWER IS TURNED OFF AND THE POWER CORD IS DISCON NECTED BEFORE TOUCHING THE HANDLER POWER SUPPLY OR THE TAPE DRIVE POWER SUPPLY GEFAHR UM VERLETZUNGEN ZU VERHINDERN WARTEN SIE BITTE 1 MINUTE NACH DEM SIE DEN STROM AUSGESCHALTET HABEN UND DAS STROM
47. the inside of the TLS the remove two Midplate mounting screws Figure 9 3 then remove the Midplate from the TLS 9 4 TLS Expansions 501380 Rev B 9 2 1 1 2 Adding the Carousel Midplate Carousel PCBA Rear of TLS Carousel Motor Cable 1 bas ce J gt gt C _ Carousel Motor _ s S Power Cable Connector Midplate Screw Holes 6 Top View of 7 Carousel Midplate Front of TLS Carousel Motor Carousel Midplate Sea ee ae ee ibs Carousel Motor REAR VIEW Figure 9 5 The Carousel Midplate with Motor and PCBA 1 Place the Carousel Midplate in the TLS and align it with the six mounting holes in the top of the drive bay sides Figure 9 5 2 With a Phillips screwdriver attach the Midplate to the top of the drive bay sides using the Midplate and Receiver Assembly Mounting Plate screws that were re moved earlier 3 From the right and left sides of the TLS use a Phillips screwdriver to install the four Midplate screws that were removed earlier Figure 9 4 4 Attach one end of the CAROSL ribbon cable to the CAROSL connector on the Executive PCBA See Figure 7 28 501380 Rev B TLS Expansions 9 5 Executive PCBA CAROSL Cable Frame of TLS Upper Opening __ Tie Wrap Holes 6 Nylon Cable Lower Opening Tie Pair 3 Figure 9 6 CAROSL Ribbon Cable Attached to TLS Frame NOTE Six Nylon Cable Ties will be nee
48. the power cord 2 Open the cabinet door 3 It may be necessary to manually lower or raise the Carriage Assembly so that it is approximately in the middle of its vertical range of motion Grasp the Carriage Assembly and gently lift it up or push it down 4 Unplug the Barcode Reader cable from the back of the Barcode Reader 5 Insert a 9 64 inch Allen wrench into the Access Hole in the rear of the Insertion Axis Motor 6 Gently turn the Allen wrench counter clockwise to move the Gripper forward until both Barcode Reader mounting screws are accessible then remove the wrench 7 Place your hand under the Barcode Reader Use a number 2 Phillips screwdriver to remove both Barcode Reader mounting screws 6x32 by 1 4 inch Flathead Field Replaceable Units FRUs 7 19 screws from the top side of the Carriage Assembly then remove the Barcode Reader from the TLS 7 7 2 Barcode Reader Replacement This procedure assumes that the barcode reader was removed in Section 7 7 1 1 Position the Barcode Reader under the Carriage Assembly with the mounting screw holes in the Barcode Reader facing up and the BCR cable s plug facing the cabinet door 2 Align the mounting screw holes in the Barcode Reader with the mounting screw holes in the Carriage Assembly 3 Install both BCR mounting screws 6 32 x 1 4 inch Flathead screws from the top side of the Carriage Assembly Use a number 2 Phillips screwdriver to securely tighten both B
49. their lenses The unit is not configured for an I O port I O Port in the Configura tion Handler Mechanics menu is set to NONE However an I O port is installed and the I O port slot is not fully retracted which blocks the Inventory Sensor beam Solution Manually turn the I O port s leadscrew to position the I O port slot at its back stop 6 3 2 During Calibration the alert Crtprs Sensor Fail appears on the control panel display The calibration sequence blocks and unblocks the path of the CRTPRS light beam and reads the sensor output level to determine proper operation and to calculate a 501380 Rev B Troubleshooting 6 15 threshold for detecting a blocked condition This fault indicates that the sensor or emitter is not functioning correctly Possible causes 1 The Cartridge Presence Sensor s emitter or detector is not properly connected There are small connectors on the PCBA on the bottom of the carriage that carry the signals to the emitter and detector These may come unplugged during ser vice or other activities 2 The Cartridge Presence Sensor s emitter or detector has failed 3 There is an object blocking the Cartridge Presence Sensor s optical path 4 The Cartridge Presence Sensor s emitter or detector has dust or debris on its lens 5 The optical emitter and detector may have become misaligned Normally any alignment possible within the adjustment should work However you could try to loosen the
50. to interrupt the sensor s infrared beam and trigger an audible alarm Description and Theory of Operation 2 3 2 4 3 When inserting and removing cartridges the Y Clear sensor is used in conjunc tion with the Cartridge Presence sensor to check the position of a cartridge in the Handler s Gripper assembly e Cartridge Presence Sensor This sensor which is mounted on the handler detects the presence of a tape cartridge in any storage location including a tape drive cartridge must be in ejected position It utilizes the same modulated circuit as the Y Clear sensor The Cartridge Presence sensor also works in conjunction with the Y Clear sensor to determine the position of a cartridge in the Handler s Gripper assembly Digital Sensor Operation The processor on the Executive PCBA reads the digital levels produced by the digital sensors detectors The carousel axis has a position sensor which looks at a pattern encoded on the gear guard The other three axes of motion I O port vertical and insertion have home po sition sensors These sensors are used for reference purposes during initialization and operation Digital Sensors e Door Sensor This sensor detects the condition of the cabinet door open or closed When a door open condition is detected the system stops all moving as semblies e Carousel Position Sensor The pattern output to this sensor by the carousel is used to determine the position of the carousel
51. to perform routine operations It also allows a quali fied individual to make configuration changes to the TLS and to perform diagnostics This chapter explains the menu system the types of information it presents and how to use it Specific information about Configuration or Operation menu items can be found in the TLS 4000 Installation and Operation Manual Qualstar document num ber 501370 3 1 Using the Menu Control Keys The control keys make it possible to point to a particular item and change or edit its value or to execute a command The function of each control key is dependent upon the location within the menu structure The control keys are shown in Figure 3 1 L 4 i Display I O Port 6E k IED Oe G c Control Keys fren se Figure 3 1 TLS 4000 Control Keys 3 1 1 The MENU Control Key Press the MENU key to enable the menu system The menu system can be used with out interrupting ongoing changer operations If the Top Menu is not displayed press ing the MENU key at any time always returns control to the Top Menu Figure 3 4 If the Top Menu is displayed press the MENU key to return to the Operating Display 3 1 2 The A UP and V DOWN Control Keys e While navigating through the menu system the A UP and V DOWN keys move the item pointer right pointing arrow up and down the left column of the display The display automatically scrolls when necessary The pointer ident
52. will not move when power is applied The unit must be reconfigured for the new hardware before the carriage is allowed to move under its own power 1 Open the cabinet door 9 10 TLS Expansions 501380 Rev B 2 Reconnect the power cord and turn on the TLS power 3 Follow the instructions in Section 5 3 1 to enter Update as the password 4 Follow the instructions in Section 9 2 3 to reconfigure the TLS 9 2 3 Reconfiguring the Model Number NOTE If the TLS is restricted it may not be possible to change the TLS model number in the Configuration Advanced Changer Mechanics menu See Section 5 1 for details about restricted units 1 Press the MENU key once to display the Top Menu with the pointer in the left margin of the LCD pointing to Configuration 2 Press the ENTER key to enter the Configuration menu NOTE See the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for complete details about the Configuration menu 3 Press the ENTER key to enter the Configuration Advanced menu 4 Press the ENTER key to enter the Configuration Advanced Changer menu 5 Press the V DOWN key repeatedly to move the pointer to Mechanics then press the ENTER key to enter the Configuration Advanced Changer Mechanics menu If necessary press the W DOWN key to move the pointer to Model 6 Make sure that the cabinet door is open then press the ENTER key to begin ed iting the model number
53. 00115 Table 8 2 Executive PCBA Identification 5 The current Executive firmware part number and revision can be determined by viewing the Display Revision status screen under the Maintenance menu Follow the steps in Table 8 3 8 2 Firmware Updating 501380 Rev B Service Technician Action Display Press the MENU key followed by the W key Top Menu Configuration 2 Maintenance Press the ENTER key followed by the W key seeeeeeeeMaintenance Display Log Display Prevents Display Reservs 2 Display Revision Press the ENTER key Me e Display Revision Date mm dd yy Part Number 700105 Revision 2 11 Checksum XXXX Id XXXXXXXX In this example the firmware part number is 700105 and the revision is 2 11 Press the MENU key to return to the top menu Table 8 3 Steps to View the Display Revision Status Screen 6 In all TLS 4000 models with Executive III or IV boards a Drive Bay board is util ized to interface the tape drives to the Executive board There are three sizes of Drive Bay boards 2 drive 4 drive and 6 drive and each contains a programmed micro controller I C that is also replaceable The firmware part number is 700108 for the 4 and 6 drive boards and 700111 for the 2 drive board 8 2 1 Firmware Update via the SCSI of Fibre Channel Interface A working SCSI or fibre channel interface to the TLS Medium changer is required To update via the SCSI interface a PC compatible computer running DOS Windows 9
54. 01380 Rev B 1 Introduction 1 1 Who Should Read This Manual This Technical Service Manual is for Tape Library System TLS service personnel It describes the Maintenance Menu the Private Menu and Field Replacement Units FRU s It also contains troubleshooting procedures instructions for removing and replacing FRU s and after maintenance testing procedures Finally Chapter 9 con tains the System Interconnect diagram The following topics are covered in the TLS 4000 Installation and Operation manual Qualstar document number 501370 e Unpacking Instructions e Control Panel e Menu System e System Configuration e System Operation e Preventative Maintenance e Repacking Instructions For information about the SCSI interface or other information outside the scope of this manual please refer to the appropriate documents listed below Qualstar Subject Document Document Number SCSI SPI 2 Specifications ANSI X3 302 1998 N A SCSI Parallel Interface 2 SPI 2 SCSI 3 ANSI X3 253 199X N A and Amendment AM1 to X3 253 1995 Table 1 1 Applicable Documents 501380 Rev B Introduction 1 1 Although Qualstar has made every effort to insure the accuracy of the information contained in this manual no guarantee is expressed or implied that the manual is error free Qualstar reserves the right to make changes at any time without prior no tification The Qualstar TLS 4000 Series of Tape Libraries are sophisticated state of the
55. 16 Move the Fan Assembly into position in the left side of the cabinet while rotat ing it upright clockwise CAUTION Be sure to observe the position of the power cable coming from the Tape Drive Power Supply on the left side of the TLS that runs under the Fan Assembly Do not pinch this cable when installing the Fan Assembly 501380 Rev B Align the Fan Assembly s mounting screw holes with the mounting screw holes in the TLS then reinstall all four Fan Assembly mounting screws Figure 7 15 Reconnect the Fan Assembly s power connector to the Executive PCBA Figure 7 16 Replace the cable tie that was removed earlier which held the power connector to the Executive PCBA See Figure 7 16 If a Serial Port Connector was removed in Section 7 8 2 reinstall it with the wider part of the connector facing the bottom of the cabinet Figure 7 28 Field Replaceable Units FRUs 7 25 Reconnect the SCSI Cable to the Executive PCBA then reconnect it to the tape drives Figure 7 28 Insert the line plug cover through the Drive Access Hatch with the mounting screw holes in the flange facing the Drive Access Hatch Figure 7 17 Drive Access Hatch Line Plug Cover Drive Access Hatch Mounting Screws Figure 7 17 The Drive Access Hatch Side View 7 26 10 11 12 13 14 15 16 17 Reinstall the Drive Access Hatch Be sure that the hinge on the bottom of the Drive
56. 2 7 28 Field Replaceable Units FRUs 501380 Rev B 7 9 I O Port Assembly P N 500750 01 3 Tools Required e Number 2 Phillips Screwdriver e 5 16 inch Open end Wrench I O Port Mounting Screws 5 Front Rear I O Port Cable Figure 7 19 Top View of Library 7 9 1 I O Port Assembly Removal 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the Top Panel Section 7 4 1 NOTE If you remove a Side Panel Section 7 4 3 the holes in the side of the TLS frame give easy ac cess to the I O port cable s plug 4 Gently turn the I O port leadscrew by hand to move the I O port slot forward towards the cabinet door to gain access to the I OPORT ribbon cable connector Do not extend the I O port slot all the way forward 5 Unplug the I O port ribbon cable from the I O port PCBA Figure 7 21 501380 Rev B Field Replaceable Units FRUs 7 29 6 Gently pull on the Call switch button to remove it Figure 7 20 7 Support the I O port assembly with one hand then remove all five I O port mounting screws Figure 7 19 8 Gently move the I O port assembly about one inch toward the rear of the TLS until the Call switch clears the TLS frame then lower the I O port assembly and remove it through the front of the TLS 7 9 2 I O Port Assembly Replacement CAUTION The unit must be recalibrated after the I O port assembly replaced in the TLS NOTE If des
57. 3 10 The Menu System 501380 Rev B digits place the cursor over a digit When magazine location digits are incremented or decremented the value rolls over to the next or previous magazine Examples A to B 3B10 to 4A01 or 4A01 to 3B10 3 4 The Menu Hierarchy The hierarchical menu system is divided into three menus Configuration Mainte nance and Operation Each of these menus contains several sub menus Some of the sub menus may also contain more sub menus beneath them The Top Menu is the highest level in the menu hierarchy Press the MENU key to go to the top level at any time and from any point within the menu system When the Top Menu is displayed press the EXIT key to exit the menu mode Figure 3 6 shows the available menu items in the Top Menu The line items in menus and sub menus are organized in alphabetical order linet jtlo p mfe njul fT line2 gt clo nle i alulrfalelafoln I lines mlali n efe nfaln cle I tinea Jole efrfale i ofn tI I Figure 3 6 Top Menu The Configuration menu contains items that may need to be changed when the TLS is installed Once the configuration parameters have been correctly set for a given in stallation they are not changed unless something in the system s configuration is changed The functions available under the Configuration menu are fully explained in the TLS 4000 Installation and Operation Manual Qualstar
58. 4 Single Slot and Dual Slot Receptacles 1 9 4 2 3 2 3 4 9 18 Installing the I O Port Assembly Gently turn the I O port leadscrew by hand to position the I O port slot in the middle of the I O port assembly so that it will clear the magazine when the as sembly is installed in the library Figure 2 8 Gently pull on the Call switch button to remove it Figure 2 8 Insert the I O port assembly through the open cabinet door Be careful not to damage the Call switch while inserting it through the hole in the TLS frame Make sure that the LEDs cable is positioned in the center of the cutout in the TLS frame Figure 9 18 TLS Expansions 501380 Rev B Support the I O port assembly with one hand and install all five mounting screws Figure 9 13 Plug the I O port ribbon cable into the IOPORT connector on the PCBA Figure 2 8 Gently press the Call switch button back onto the Call switch If you removed a Side Panel reinstall it Section 7 4 4 then reinstall the top Panel Section 7 4 2 9 4 2 4 Disabling the Master Security Lock Follow the instructions in Section 5 2 to disable the Master Security Lock 9 4 2 5 Entering the Password Follow the instructions in Sections 5 3 1 to enter the Update password 9 4 2 6 Editing the I O Port Value NOTE If the TLS is restricted it may not be possible to change the I O port value in the Configu ration Handler Mechanics menu See Section 5 1 for details
59. 5 98 XP NT or 2000 is required To update via the fibre channel interface a PC com patible computer running Windows XP NT or 2000 is required NOTE Using a DOS system requires the use of Adaptec s ASPI interface for SCSI 501380 Rev B The TLS must be powered on and connected to the host computer prior to boot ing the host computer Note that when updating the firmware in a dual bay li brary with two executive PCBAs only one of the PCBAs needs to be connected While one PCBA is being updated the firmware will be transferred to the other PCBA The Windows console program upload exe is used to upload firmware to the library These files are contained in a self extracting zip file Up loadUtil exe Execute the UploadUtil exe to extract the following ZIPed files e Upload exe Qualstar s TLS Library firmware upload program e Scanscsi exe Utility to search the bus for SCSI devices Firmware Updating 8 3 4 Execute the program scanscsi exe from a Windows command prompt or DOS box This program will perform a SCSI Inquiry operation on Ids 0 15 Luns 0 15 and Hosts 0 15 If a device is found it will display the general information obtained from the inquiry response Example of scanscsi execution and response gt scanscsi Id Lun Host Device Type Vendor Product Revision 0 0 1 Medium changer QUALSTAR TLS 4660 2091 1 0 1 Sequential access SONY SDX 700C 2255 2 0 1 Sequential access SONY SD
60. 7 2 Field Replaceable Units FRUs 501380 Rev B 7 3 Required Tools and Materials Table 7 2 is a complete list of the tools that are required for all FRU replace ment installation procedures Table 7 2 Required Tools The materials listed in Table 7 3 may be required when replacing some FRUs 3 inch X 3 32 inch Replacement Cable Ties Qualstar P N 669 1001 9 Loctite 242 Instant Adhesive Leadscrew Lubricant Qualstar P N 732 0003 2 Latex Glove IMPORTANT Leadscrew lubricant and a latex glove are re quired during Carriage Assembly replacement Table 7 3 Replacement Materials 501380 Rev B Field Replaceable Units FRUs 7 4 Top and Side Panels Tools Required e Number 2 Phillips Screwdriver ttt t FRONT BACK FRONT E E E ted y OP P Note FRONT Larger units have FRONT 4 several screws in gt this back edge LEFT SIDE LEFT SIDE Top Panel Removed Top Panel Removed ttt t ie tt tt Figure 7 1 Top and Side Panels Model 4210 7 4 1 Top Panel Removal 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the screws from the front of the Top Panel Figure 7 1A 4 Remove the screws from the back of the Top Panel Figure 7 1A 5 Lift the Top Panel off of the TLS 7 4 2 Top Panel Replacement 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Place
61. 9 15 10 11 12 13 14 15 16 17 Press the ENTER key to enter the Operation Element Status menu The pointer should be pointing at Display Press the ENTER key to enter the Operation Element Status Display menu The pointer should be pointing at Location Press the ENTER key to start editing the Location value Enter A01 1A01 for carousel units as the Location value If you are unfamil iar with the value editing process refer to the Editing Values section in the TLS 4000 Installation and Operation Manual Qualstar Document number 501370 Press the EXIT key to stop editing the Location value Use the V DOWN key to move the pointer to Primary Tag Verify that the Primary Tag value is set to YES Verify that the Tag value immediately below the Primary Tag value is the same as the label on the tape If the Tag value is incorrect try changing the La belCheckChar value in the Configuration Advanced Changer menu to its other option YES or NO then repeating this step Press the MENU key then press the EXIT key to exit the menu system 9 4 I O Port An I O port may be added to models 4210 4212 and 4222 and is standard on all other models Adding an I O port should take less than 30 minutes An I O port assembly kit will be needed in order to complete the installation 9 4 1 Required Parts and Tools One 8mm I O port kit Qualstar P N 500750 01 3 for TLS 4210 and 4222 Model
62. Access Hatch goes inside the TLS behind the line plug cover s flange Figure 7 17 Reinstall all three flat head Drive Access Hatch mounting screws through the line plug cover s flange and the Drive Access Hatch s hinge Figure 7 17 Adjust the position of the Drive Access Hatch as follows a Tighten the mounting screws until snug then unscrew them about one turn leaving the Drive Access Hatch slightly loose b Close the Drive Access Hatch fasten the 1 4 turn fasteners then retighten the mounting screws until they are snug c Try opening and closing the Drive Access Hatch If necessary repeat steps a and b until the Drive Access Hatch opens and closes freely Reinstall the ground strap screw the ground strap and the ground strap screw s nut washer in the Drive Access Hatch Figure 7 12 and Figure 7 14 Reattach the SCSI cable to the Drive Access Hatch Close the Drive Access Hatch then use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the hatch clockwise Figure 7 12 Reinstall the Rear Service Panel then use a number 2 Phillips screwdriver to re install all six Rear Service Panel mounting screws Figure 7 25 Reinstall the Air Filter or install a new one with the arrows on the edge of the filter s frame pointing into the cabinet then reinstall the Air Filter Clamp Figure 7 12 and Figure 7 18 Reinstall the Tape Drive Power Supply Section 7 13 2 Field Replaceable Units
63. CBA Alignment Pin Figure 7 35 4 Align the Carousel PCBA spacers under the PCBA with the PCBA mounting screw holes Figure 7 35 5 Use a Phillips screwdriver to install all 3 PCBA mounting screws then tighten the screws until they are snug Figure 7 35 If necessary rotate the carousel slightly by hand to reach each PCBA mounting screw 6 Reach in through the cabinet door and connect the CAROSL Cable and the Car ousel Motor Power Cable to the Carousel PCBA Figure 7 35 The connectors are keyed to fit only one way 7 Replace any magazines that were removed and close the cabinet door 7 17 Carousel Motor P N 500822 76 2 Tools Required e Number 2 Phillips Screwdriver e 3 32 inch Allen Hex Wrench Material Required e 38 inch x 3 32 inch Cable Ties 7 17 1 Carousel Motor Removal 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel Section 7 4 1 501380 Rev B Field Replaceable Units FRUs 7 57 3 Remove the right Side Panel Section 7 4 3 4 Open the cabinet door 5 For TLS models 4440 and 4480 only follow the procedure in Section 7 9 to re move the I O port assembly 6 Use a number 2 Phillips screwdriver to remove all three mounting screws from the Upper Carousel Pivot Support Figure 7 36 then lift the Upper Carousel Pivot Support up out of the TLS Figure 7 37 a mS e D Ee _ K PA Handles Power Supply Mounting Screws 3 p OD
64. CR mounting screws 4 Insert a 9 64 inch Allen wrench into the Access Hole in the rear of the Insertion Axis Motor again 5 Gently turn the Allen wrench clockwise until the Gripper is completely re tracted towards the cabinet door then remove the wrench 6 Connect the Barcode Reader cable to the jack in the back of the Barcode Reader 7 Close the cabinet door 7 7 3 Reconfiguring the TLS for a Different Model Barcode Reader If the type of barcode reader used in the TLS model 3600 or 3700 has changed dur ing the replacement procedure Section 7 7 2 the TLS must be reconfigured to accept the new barcode reader NOTE The installation of a Welch Allyn model 3700 Barcode Reader requires that the TLS firmware be at Revision 1 09 or higher Enter the Maintenance Display Revision menu to view the Revision value it must be 1 09 or higher If the Revision value is 1 08 or lower you must first upgrade the TLS firmware This can be accomplished via the SCSI interface or by replacing the Flash PROM as described in this manual or Product Information Note 012 1 Follow the instructions in Section 5 3 1 to enter Update as the password in the Private menu 2 Follow the instructions in the TLS 4000 Installation and Operation manual Qualstar document number 501370 to edit the BCR value in the Configura tion Advanced Changer Mechanics menu to reflect the correct model number for the currently installed barcode reader 3
65. Configuration Advanced Changer menu 6 Test the Barcode Reader 9 3 1 Required Parts and Tools e One Barcode Reader Kit Qualstar P N 500983 01 0 e 9 64 inch Allen Wrench e Number 2 Phillips Screwdriver e A TLS 4000 Installation and Operation Manual Qualstar document num ber 501370 NOTE A barcode reader expansion kit contains a Barcode Reader with attached bracket and cable and two 6 32 x 1 4 inch flat head screws 9 12 TLS Expansions 501380 Rev B 9 3 2 Barcode Reader Installation Follow the instructions in this Section to add a barcode reader to a TLS that currently does not have one first time installation The Barcode Reader mounts on the under side of the Carriage Assembly Figure 9 12 NOTE It is not necessary to remove the Carriage Assembly from the TLS before installing a Barcode Reader Do not remove the bracket from the Barcode Reader If the bracket is removed it will not be obvious how to replace it properly Barcode Reader gt 9 __ Gripper Assembly fee VCC e Barcode Reader Barcode Reader Cable Access Hole in rear of Mounting Screws Insertion Axis Motor Figure 9 12 The TLS 4000 Carriage Assembly Top View 9 3 2 1 Installing the Barcode Reader Hardware Refer to Figure 9 12 1 Turn off the TLS power and remove the power cord 2 It may be necessary to manually lower or raise the Carr
66. Explorer 9 Position Handler 3 Sequential Unload Drive amp Support Qualstar Support amp Private Upload Firmware Q Link Library Calibration 3 Configuration Display A D 9 Display Locations 9 Display Positions Display Sensors Drive Bay B Executive D Email 9 Magazine 3 Passwords El e winDowsDeskiop Fimware Updates 700T BraWaEN RGWUPIGECInGTinnWwere Choose Browse to select a firmware file to upload or type the name of the file Press enter or select Upload Firmware to begin upload Download is in progress The transfer process will take several minutes Browsing to another page will stop this transfer Figure 8 4 Sample of the Library Firmware Upload Progress Screen Z Q Link Microsoft Internet Explorer Position Handler 3 Sequential Unload Drive amp Support 9 Qualstar Support amp Private amp Upload Firmware Q Link Library Calibration 3 Configuration Display A D Display Locations Display Positions Display Sensors Drive Bay Executive B Email Magazine 9 Passwords The library is now being reprogrammed This process will take about 1 minute 00 45 Figure 8 5 Sample of the Library Firmware Reprogramming Progress Screen 501380 Rev B Firmware Updating 8 7 8 4 Firmware Update via Q Conn The user s host computer and the TLS are connected together using a NULL modem serial ca
67. Firmware Updating osese sdeds sa eauee sc caaces sw aeuceec SEENA o ELE ESEON EEAS SEa O ENEE AESSR 8 1 8 1 Firmw re Replacement a e a A EA A AA TO ATANAN 8 1 8 2 Determining the Installed Hardware and Required Firmware cccsesseeseeeees 8 1 8 2 1 Firmware Update via the SCSI of Fibre Channel Interface ceeeeeee 8 3 8 3 Firmware Update via Q Link sssssssssesssesesssssesesessrssssesereosessssesserereessssesereosessssesreees 8 5 8 4 Firmware Update via Q Conn ccccccccccccesssssscececececeessnsscecesecseseseesssaeeeeeesesenssssaeeesess 8 8 84 1 RS 232 Cable Wiringscis tect ntieniind ae a Gah UNDA RRA 8 8 8 4 2 RS 232 Serial Communications Parameters cccceeccccesteceenceceeeeecseeceenneeeeaees 8 8 8 4 3 User Terminal Software Setup Example ccccccccscsccccceesesesssseceeeeeeeenerseaaees 8 8 8 4 4 VWT100 Terminal Emulation a A Ee A T RE 8 10 8 4 5 Remote Library Command Mode cccccscscccseceesesssseceeececeesessaeeeeeesesseeensaaees 8 12 8 4 6 Xmodem Firmware Download lt xdl gt sssssssesssssessesssesssssessssseesssseressssressssresssseesss 8 12 8 4 7 Procedure for Replacing the Flash Memory I C on Executive I Boards 8 14 8 4 8 Procedure for Replacing the Flash Memory I C on Executive III or IV BO a E E TE A AE E E T T T E TO eee 8 16 8 4 9 Procedure for Replacing the Flash Memory I C on Drive Bay Boards 8 17 9 TES EX PanSiOns esse sesssvocessessescscessvvese
68. KABEL ENT FERNT HABEN BEVOR SIE DAS HANDLER NETZTEIL SOWIE DAS TAPE DRIVE NETZTEIL BERUEHREN TLS 4212 and 4222 Models 110W P N 500826 07 8 150W P N 500826 05 2 160W P N 500826 13 6 TLS 4210 44xx and 46xxx Models 110W P N 500826 01 1 or 500826 10 2 150W P N 500826 05 2 or 500826 09 4 160W P N 500826 13 6 The 4212 and 4222 models Handler Power Supplies are mounted on the left side of the TLS as seen from the front while the 4210 44xx and 46xxx models supplies are mounted on the top of the TLS Tools Required e Number 2 Phillips Screwdriver 7 12 1 Handler Power Supply Removal 4212 and 4222 Models 7 36 NOTE To determine which model of Handler power supply is installed in the library remove the top and left side panels then read the Handler Power Supply Label located on the power supply See Figure 7 26 The label will read 500826 xx x Make sure that the replacement power supply has the same part number or its equivalent as the one that is to be removed 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel Section 7 4 1 3 Remove the left Side Panel as seen from the front of the TLS Section 7 4 3 Field Replaceable Units FRUs 501380 Rev B Protective Screen Screen Mounting Screws 4 2 Wire Cable D Connector E 500826 07 8 Power Cable T Connector Power Supply Mounting Screws 4 Handler Power Supply Label
69. LL and some of the magazine cartridges do not have bar code labels Change the Mag Labels value to SOME or put barcode labels on all of the magazine cartridges Troubleshooting 6 11 The Seq Labels value in the Configuration Advanced Changer Inventory menu is set to ALL and some of the sequential cartridges do not have bar code labels Change the Seq Labels value to SOME or put bar code labels on all of the se quential cartridges 6 2 6 During operation the alert Cart Jammed appears on the control panel display and there is no cartridge in the Handler s gripper This is typically the result of the gripper attempting to remove a cartridge from a storage location or tape drive and it fails Possible causes 1 2 10 11 12 The target magazine is not fully seated The target cartridge is installed in the magazine upside down The target cartridge is stuck in the magazine The library is configured for the wrong TLS model If the location is a tape drive the drive is configured to the wrong type The Handler s gripper solenoid mechanism has malfunctioned The Handler s gripper solenoid is out of adjustment The Handler s gripper spring has failed The calibration data is corrupt and the library needs to be recalibrated The Cartridge Presence sensor is obscured by a foreign object or by dust on the optics The Cartridge Presence sensor has malfunctioned If the target is a tape drive the cartridge
70. LS REMOVED GEFAHR UM VERIETZUNGEN ZU VERHINDEM SCHALTEN SIE ALLE STROMSCHALTER AN DER TLS AUS UND ENTFERNEN SIE DAS STROMKABEL BEVOR SIE MIT DER SERVICE ARBEIT BEGINNEN BENUTZEN SIE DIE TLS NIE WENN DIE TUERE OFFEN IST ODER DIE DECK BZW SEITENPLATTE ENTFERNT SIND 7 1 Introduction 501380 Rev B Many of the major components in the TLS are available from Qualstar as separate Field Replaceable Units FRUs Each FRU can be removed and replaced on site by qualified personnel Some of the FRUs are mechanical assemblies while others are Printed Circuit Board Assemblies PCBAs or Integrated Circuits This chapter lists all of the available FRUs their Qualstar part numbers and provides detailed removal and replacement instructions Field Replaceable Units FRUs 7 1 7 2 Field Replaceable Units FRUs Table 7 1 lists all of the FRUs available from Qualstar for the TLS 4000 libraries Field Replaceable Unit Time lt eoer Sa Part Number Section Page Min Carriage Assembly Assembly 500650 01 5 75 76 30 arego Sorna re a o o ronasem rona re a a Switch Bracket Assembly 500815 01 4 11 7 33 15 Front Panel Display Handler Power Supply 110W 500826 01 1 500826 07 8 or 7 7 500826 10 2 Table 7 1 Field Replaceable Units FRUs The times in the Time Min column are the maximum estimated times in minutes required for an experienced technician to replace the corresponding FRU
71. Nuts 2 Front Panel Display Lower Mounting Nuts 4 Figure 7 22 The Switch Bracket Assembly Front Panel 7 11 1 Switch Bracket Assembly Removal 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 501380 Rev B Field Replaceable Units FRUs 7 33 NOTE In the next step the spacers behind the Switch Bracket Assembly come loose when the mount ing nuts are removed The top two spacers are shorter than the lower spacers Nylon Cable Tie Pair Behind the LCD Display Cable Remove all six mounting nuts from the Switch Bracket Assembly mounting studs using a 1 4 inch nutdriver Figure 7 22 Lift the Switch Bracket Assembly off of the mounting studs Be careful not to drop the spacers Reinstall all six mounting nuts onto the mounting studs to retain the spacers Clip the Nylon Cable Ties 8 pairs of ties mounted around the ribbon cable Figure 7 23 then remove them completely Unplug the ribbon cable from the FRONT connector on the Front Panel PCBA Figure 7 23 Nylon Cable Tie Pair Switch Bracket Assembly Switch Bracket Front Ribbon Cable Nylon Cable Tie Pair Just above where Display Cable connects to PCBA Front Panel PCBA FRONT Connector Figure 7 23 Switch Bracket Assembly Rear View 7 11 2 Switch Bracket Assembly Replacement 1 7 34 Plug the Switch Bracket Ribbon Cable into the FRONT connector on the Front Panel PCBA Figure 7 23 Mak
72. PCBA using a flat blade screwdriver or equivalent tool Pry the IC from ei ther end slightly and repeat for the other end Continue this procedure until the part is loosened enough to be removed by hand Refer to Figure 8 16 8 14 Firmware Updating 501380 Rev B U10 700099 wig gt T rra 3 it Zi E jan gt TECI Figure 8 16 500657 01 0 Executive I PCBA 4 501380 Rev B Install the new 700099 Flash Memory IC at U10 Note the orientation of pin 1 Make certain that all pins are fully inserted into the socket Replace the access panel and secure it with the six Phillips screws Connect the power cord and switch the power on Go to the Maintenance Display Revision menu and verify the firmware P N and Revision are correct See Table 8 3 Firmware Updating 8 15 8 4 8 Procedure for Replacing the Flash Memory I C on Executive III or IV Boards This procedure will lead you through the process of changing the TLS operating firm ware on an Executive III or IV board It involves removing the rear service panel and replacing a 32 pin DIP Flash EPROM memory integrated circuit IC Contact Qual star Technical Support to obtain the necessary integrated circuit 1 Remove power from the TLS first turn the power switch off and then remove the power cord 2 Remove the six Phillips screws securing the access panel on the rear of the li brary refer to Figure 8 15 Care must be taken to not remove the f
73. Port A See Figure 7 32 I O Port Carriage Assembly Label vO Port Assembly Label Figure 7 32 1 O Port Assembly Label 501380 Rev B Field Replaceable Units FRUs 7 51 6 Follow the instructions in Section 5 3 1 to enter Update for the password in the Private menu 7 Enter the Configuration Advanced Changer Mechanics menu 8 a Edit the Configuration Advanced Changer Mechanics menu as necessary to make sure that all the menu items match the hardware installed in the TLS Be especially sure that the proper Carriage revision level A B etc is displayed in the menu The TLS will not operate properly if the Carriage item is not correct b If the configuration data was recorded before the old Executive PCBA was removed Section 7 14 1 that information can now be used to reconfigure the new Executive PCBA However double check to make sure that all the Configuration Advanced Changer Mechanics menu items match the hardware installed in the TLS NOTE The TLS automatically rebuilds the calibration data during the calibration operation Section 7 14 4 The inventory data is automatically restored when the unit is returned to ser vice However the custom configuration data e g the Carriage revision level must be manually re entered The contents of the Configuration Advanced Changer Mechanics menu may change in fu ture revisions of the TLS firmware A
74. Power Cable Connector Protective Screen I O Port Cable Power Cable Connector TN 2 Wire Cable Connector 2 Wire Cable Connector E e 500826 10 2 Power Cable Connector 2 Wire Cable Connector 500826 13 6 Power Cable Connector Figure 7 26 The Handler Power Supply Top View as seen from the back of the TLS 7 40 Field Replaceable Units FRUs 501380 Rev B 7 Remove all four Power Supply mounting screws Figure 7 26 8 Lift the Power Supply up and out of the TLS 7 12 4 Handler Power Supply Replacement 4210 44xx and 46xxx Models 1 Lower the Power Supply down into place on top of the TLS NOTE Make sure that the Power Supply is turned so that the Power Cable Connector on its PCBA is facing the right side of the library as seen from the back of the TLS Figure 7 26 2 Install all four Power Supply mounting screws Figure 7 26 3 Reconnect the Power Cable and 2 Wire Cable connectors to the Power Supply PCBA Figure 7 26 4 Place the protective Screen on top of the Power Supply then install all four Screen mounting screws Figure 7 26 Make sure that neither power cable is pinched by the Screen 5 Reconnect the Switch Bracket FRONT cable and the I O port cable to the Ex ecutive PCBA Figure 7 25 Make sure that the connectors are fully inserted until the locking tabs of the mating conne
75. TER Control Key 0 cccccccccccccssssssscececececsessnsensececececsesessnseeseescesesensnaeas 3 2 3 1 4 The EXIT Control Key rresia e a a aa aae a ai 3 3 31 5 The CALL Control Key rnia ite hi cb Ae es pv eee ieee 3 3 3 1 6 The Daisy Key and I O Port Operation scccssssssssssssssssssssssessssssseesssssesssesseees 3 3 Ps ey Aamir BY 0 6 80 11 C 0 Leen ee ee re 3 5 Bros Meniuvlile ments eran crecsscacsusvgca N qove cats cbvesdcvketedacensvaendh ceteceeuveetecaereeves 3 6 Broek Mene TONS ieie taaie daca se EEE Er EEE NAE A eA EAEL EEA AEE 3 6 a A E E E A E AAE E E A E TA 3 7 3 3 3 Location Designators ccccccccccccssseeeeecececaeceaeaeaeaeaeaeaeaeaeaeaeaeaeaeaeseaessaeasaessasasaeaeaes 3 8 3 3 4 Editing Via UGS t ononsaitei ri osas eE eE ENERE EE EEEE E ERRE 3 8 3 4 The Menvw a BTE NEE a EAEE EAEE AEE kaa ee a 3 11 3 5 Displaying the TLS Firmware Revision ccccccccesssssscececeeeesssssceeesecsesensnseaeeeeeess 3 12 iO E E T AE A E TERTE T S A N E T 3 12 3 7 Dynamic Menus and Menu Items ccc ccccccccccccceceeneeeeecececececececececesececeseeaeaeaeaea 3 12 4 Maintenance MENU iscccccsscsssesccisescsscsscssesscacisesncsussesseacedetuscassesecaaisssnscacdvesescadsesecaatyesuccas 4 1 501380 Rev B iii 4 1 Maintenanic Menikini neren a a a a e a a Aaa AEEA 4 2 4 1 1 ii EE E E A AA EAE A A A E 4 2 4 2 Maintenance Display Log Menu c ccc cccccescseseceseceeeeeceaececeseaeaeaeaeaeeeaessa
76. This means that a password must be set to gain ac cess to the items in the Private menu The password to the Private menu is cleared before the TLS is shipped from the factory because the menu is intended for use by field service personnel only Passwords are used together with security locks to protect the TLS configuration against unauthorized or unintentional changes and unauthorized manual operations Therefore the Master security lock must be disabled before a password can be set in the Private menu 5 2 The Private Menu 501380 Rev B 5 2 Security Locks There are four types of security locks Configuration Inventory Master and Door The Configuration Security menu shown below is used to set the Configuration Inventory and Master security locks to ON or OFF the de fault value is OFF The Door lock is controlled by opening or closing the cabinet s door Refer to the TLS 4000 Installation and Operation Manual Qualstar document num ber 501370 for a complete discussion of TLS security locks CeoeeeeeeeeeeSecurity Configuration ON Inventory ON Master ON NOTE All items in the Configuration Security menu are locked by the Door lock 5 2 1 Door Lock When the cabinet s door is closed the Door lock is ON and the items in the Configuration Security menu cannot be changed 5 2 2 Master Lock The Master lock provides the maximum system security When the Master lock is ON the TLS control keys
77. Us are not configured for any particular TLS model or any spe cific TLS unit at the factory Also since all of a unit s configuration calibration and inventory information is stored in its Executive PCBA s non volatile Clock RAM chip which is permanently attached to the Executive PCBA all this information is lost when the Executive PCBA is replaced Therefore the configuration information in the Executive PCBA FRU will not match the configuration of the TLS when it is first in stalled After replacing the Executive PCBA before doing anything else the user must up date the configuration information in the new Executive PCBA to match the library s installed hardware see Section 7 14 3 Do not under any circumstances apply power to the TLS while the cabinet door is closed if you think the unit s configuration is in correct If in doubt open the cabinet door apply power to the TLS and check the unit s configuration never guess 501380 Rev B Field Replaceable Units FRUs 7 47 CAUTION To prevent possible injury or equipment damage BEFORE APPLYING POWER af ter the Executive PCBA is replaced MAKE SURE THE CABINETDOOR IS OPEN When power is applied to the TLS while the cabinet door is open no TLS motors will operate The configuration information in the new Executive PCBA must be updated to match the library s installed hardware BEFORE any TLS motors are al lowed to operate See Section 7 14 3 Execut
78. X 700C 2255 In this example the SCSI bus scan found three devices The first device is a Qualstar TLS 4660 followed by two Quantum Tape Drives NOTE Upload exe will not work if the Id is greater than 15 or the Lun is greater than 7 when updating the firmware in a fibre channel environment 5 The upload console program is executed from a Windows command prompt or DOS box The program s command syntax is as follows Upload Id Lun Host f lt filename gt Command Parameters Id Lun Host TLS Library SCSI address This address can be found using the scanscsi utility program The default Id Lun and Host is 0 Filename Filename of the new firmware update This file is provided by Qual star Technical Support Upload program example 6 Update the TLS Library with firmware file 700105c 209 The scanscsi pro gram was used to locate the TLS Library is on SCSI Address Id 0 Lun 0 and Host 1 Note that the firmware filename may contain a sub revision letter as shown in this example Upload 0 0 1 700105c 209 The program will display the upload transfers 700105 Executive Firmware Revision 2 09c Packets Firmware Updating 501380 Rev B 10 11 12 Do not turn off TLS power while the update is in progress The last packet is number 512 The TLS will begin the firmware update process Wait for the following message to appear on the library s display FIRMWARE UPGRADE System Fi
79. able Units FRUs 501380 Rev B 8 9 Unplug the two gripper solenoid wires from the GRIPA and GRIPB terminals Use a number 1 Phillips Screwdriver to remove all four PCBA mounting screws 7 6 2 Carriage PCBA Replacement Refer to Figure 7 10 This procedure assumes the Carriage PCBA was removed in Section 7 6 1 CAUTION After replacing the Carriage Assembly PCBA the TLS must be recalibrated after the Carriage Assembly is reinstalled 10 11 501380 Rev B Align all four mounting screw holes in the new Carriage PCBA with the mount ing screw holes in the Carriage Assembly then install all four PCBA mounting screws Securely tighten the mounting screws with a number 1 Phillips Screw driver Plug the two wire CRTDET cable into the CRTDET connector Note that the connector is keyed Plug the two gripper solenoid wires onto the GRIPA and GRIPB terminals Ei ther wire can be connected to either terminal Plug the Y Axis motor cable into the MOTORY connector The Y motor is imme diately adjacent to the MOTORY connector Note that the connector is polar ized Plug the Z Axis motor cable into the MOTORZ connector The Z Axis motor moves the gripper mechanism Note that the connector is polarized Align all four mounting screw holes in the Barcode Reader Mounting Plate with the mounting screw holes in the Carriage Assembly Route the two wire CRTEMT cable over the Barcode Reader Mounting Plate as shown t
80. about restricted units 10 11 12 501380 Rev B Press the MENU key to display the Top Menu The pointer in the left margin of the LCD should be pointing to Configuration Press the Enter key to enter the Configuration menu Press the Enter key to enter the Configuration Advanced menu Press the Enter key to enter the Configuration Advanced Changer menu Press the VW DOWN key repeatedly to move the pointer to Mechanics Press the Enter key to enter the Configuration Advanced Changer Mechanics menu Use the V DOWN key to move the pointer to I O Port Open the cabinet door to defeat the DOOR security lock Press the Enter key to begin editing the I O Port value Press the A UP or V DOWN key to change the I O Port value from NONI to A Gl Close the cabinet door Press the MENU key to return to the Top Menu TLS Expansions 9 19 9 4 2 7 Clearing the Password Follow the instructions in Section 5 3 3 to execute the Private menu s CLI to the Private menu 9 4 2 8 Recalibration Recalibrate the TLS See Section 5 3 2 for details 9 20 TLS Expansions KAR AC CESS command to remove the password Update and prevent unauthorized access 501380 Rev B 10 System Interconnect Diagram 501380 Rev B System Interconnect Diagram 10 1
81. acters such as spaces dashes etc There is no roll over between digits See Table 3 4 Example Qualstar TLS 4210 3 3 2 3 Multiple Choice Values Each multiple choice value has its own list of valid choices These values are not edit able The choices available may vary with different system configurations Examples YES NO BOTH FRONT HOST NOTICE The values displayed are always the actual values If a displayed value is changed in the display it is immediately changed within the system If it is necessary to change back to an original value the displayed value must be changed back to the original value 501380 Rev B The Menu System 3 7 3 3 3 Location Designators A Location Designator contains six characters used to describe any physical location A p in the first character signifies a physical location and then the five remaining characters are defined below When a character is not required to define a par ticular location the character is replaced with a decimal point or dot op i 6 AB FHtPorT 0 9 0 9 Table 3 1 The physical Location Field Character Definition This character is always a lower case p when describing the physical space This character is only needed to describe which face the desired magazine is located on A decimal point appears when this character is not needed When describing a magazine location the story A or B is defined here Note that st
82. aintenance Display Log Display Prevents Display Revision Display Stats Display Voltage SN dddddddddd Test Inventory Test Keyboard Test LC Display hexadecimal number alphanumeric character vue ae iT Meeeeeeee Display Log M Display Prevents M Display Revision Meise Display Stats Display Initiator 0 Date mm dd yyyy Aborts dddddddddd BDC OFF Initiator 1 Part Number 700105 DoorOpn dddddddddd Clean OFF Initiator 2 Revision d dd Exchang dddddddddd Configuration OFF Initiator 3 Checksum XXXX Filter dddddddddd DriveBay OFF Initiator 4 Grips dddddddddd Executive OFF Initiator 5 I Calls dddddddddd I20 OFF Initiator 6 I Moves dddddddddd Inventory OFF Initiator 7 I Steps dddddddddd Ioport OFF Initiator 8 Minutes dddddddddd RBT Actions OFF Initiator 9 Moves dddddddddd RBT Client OFF Initiator 10 Picks dddddddddd RBT Events OFF Initiator 11 Places dddddddddd RBT I O Port OFF Initiator 12 PowerOn dddddddddd RBT Machines OFF Initiator 13 Resets dddddddddd RBT Operations OFF Initiator 14 S Cmnds dddddddddd RBT States OFF Initiator 15 X Moves dddddddddd SCSI Commands ON X Steps dddddddddd SCSI Interrupt OFF Y Moves dddddddddd SCSI Phases OFF Y Steps dddddddddd SCSI States OFF Z Moves dddddddddd Sequential OFF Z Steps dddddddddd CLEAR LOCK UNLOCK MDL Display Entry At ddddddddd ddddd BDC OFF C
83. al 0 ddddd Internal Mid ddddd InternalFull ddddd TPWR ddddd YCLEAR ddddd YCLEARM ddddd The Display A D Status screen displays the current analog to digital converter output values There are up to fourteen A D channels depending on the revision of the Ex ecutive PCBA that constantly measure the Handler power supplies Opto Sensors and other signals The signal names generally correspond to those found on the Ex ecutive PCBA schematic diagram drawing no 501388 The signals for the various Executive PCBA revisions are shown in Table 5 2 below The A D converter is an 8 bit unit Output values range from 0 to 255 These output values correspond to input voltages ranging from 0 to 5 000 VDC which equates to an input voltage at U1 on the Executive PCBA of 19 61 millivolts per count Cartridge Presence Opto Sensor Output Lower readings indicate a cartridge is present 5V CARSPR CRTPRS I O CLEAR I O FULL Internal 0 Internal Mid InternalFull TPWR YCLEAR YCLEARM 5 16 in Millivolts I O Port M Clear Opto Sensor in Millivolts O Port M Full Opto Sensor in Millivolts A D Converter Internal Check Channel Should always indicate a value of 2502 A D Converter Internal Check Channel Should indicate a value of 2502 A D Converter Internal Check Channel Should indicate a value of 5000 Term Power voltage Y Clear Inventory Sentry Beam Opto Sensor in Millivolts Y Clear m Inventory Sentry Beam Opto
84. al for additional troubleshooting information To exit the Test Keyboard screen and return to the Maintenance menu press the EXIT and ENTER keys at the same time 4 10 Maintenance Menu 501380 Rev B 4 10 Maintenance Test LC Display Status Screen 501380 Rev B M Test LC Display IESS t 0123456789 lt gt ABCDEFGHIJKLMNO M Test LC Display PQRSTUVWXYZ _ abcdefghijklimno pqrstuvwxyz This screen blinks displays as a right pointing arrow displays as a left pointing arrow displays as a Yen symbol The TLS uses a four line Liquid Crystal Display that displays 20 characters per line This status screen uses three different test screens to check the operation of the dis play After selecting the Maintenance Test LC Display screen use either the A UP or V DOWN key to select any one of the three test screens The first two test screens display the character set used by the TLS The third test screen checks the operation of all display pixels by turning them all on or all off at the same time the screen blinks When all of the pixels are turned on the user should see four lines of 20 solid rectangles each When all of the pixels are turned off all four lines should be blank Press the EXIT key to return to the Maintenance menu Maintenance Menu 4 11 LEGEND cartridge location decimal number hexadecimal number
85. al variations This fault indicates that the library was un able to calibrate one of the slots Observe which slot the carriage is sitting in front of This is the calibration location referred to below Possible causes 1 There is no magazine present in the calibration location and it is a magazine lo cation Place a magazine in this position and try again 2 There is a cartridge in the magazine in the calibration location Remove the car tridge and try again 3 The magazine in the calibration location is not properly seated 4 The Insertion Axis Z axis is not free to travel to its forward stop Turn the lead screw with your fingers and insure it is free to travel stop to stop 5 The Insertion Axis does not run smoothly 6 The machine is not assembled correctly If the unit was just expanded or up graded double check that the new features are mounted in the correct holes 7 The machine is configured as the wrong model Check that the model and other configuration information is set correctly You can freely add and remove tape drives from the configuration with no affect on the calibration Troubleshooting 6 17 7s Field Replaceable Units FRUs DANGER TO AVOID THE RISK OF PERSONAL INJURY TURN OFF ALL POWER TO THE TAPE LIBRARY SYSTEM THEN REMOVE THE POWER CORD BEFORE ATTEMPTING ANY OF THE PROCEDURES IN THIS CHAPTER NEVER OPERATE THE LIBRARY WHILE THE DOOR IS OPEN OR WITH THE TOP PANEL OR SIDE PANE
86. ame of the file Private Press enter or select Upload Firmware to begin upload Upload Firmware 3 QLink Library E Calibration amp Firmware Updates el A ar Fle Edt Vew Go Favoies Hep a i ee fd a a b 9 Display Locations Beek Foard Up Map Drive Disconnect 9 Display Positions 3 Display Sensors A eee i 7001154 213 51KB 219 Fie 9 Executive a 700131 000 00039 484KB 018 File B Email Magazine 3 Passwords al gt Zone lD Intenet Figure 8 2 Sample of the Library Firmware Upload Screen 1 Access the firmware file by either clicking on the Browse button or typing the file path to the firmware file 2 Press the enter key or click on the Upload Firmware button to begin the upload ing process 3 Note that after the upload begins browsing to another page will stop the firm ware uploading process 4 Two different screens will appear as the uploading process proceeds See Figure 8 4 and Figure 8 5 5 When the Q Link uploading programming is complete a screen will appear that shows the old and new firmware information See Figure 8 3 Library uploading programming has finished Old Firmware Information Date 7 15 2002 Part number 700115 Revision 2 17 New Firmware Information Date 7 30 2002 Part number 700115 Revision 2 18 Figure 8 3 Sample of the Library Uploading Programming Has Finished Screen 8 6 Firmware Updating 501380 Rev B Q Link Microsoft Internet
87. ange Al RS485A bad RS485B SA1 Heat Sink Flange i pe a Mounting Screws 4 SERLB lt SA2 SERLA Bs RS4851 CAROSL WADAPT NS OPTO aE x LVD SE Be oe 2 DRVBAY 7 PWRDST Hole for cable tie which attaches 12V 12V FANS wires to PCBA FANS Figure 7 29 Executive IV PCBA 7 14 1 Executive PCBA Removal Refer to Figure 7 28 or Figure 7 29 Refer to Table 7 4 for a list of the Executive PCBAs board names and their part num bers The Executive PCBAs type can be determined by reading the part number printed on the circuit board For example a board with a PCBA NO 501387 printed on it is an Executive III board Executive III 501387 01 3 Executive IV 501447 01 5 Table 7 4 Executive PCBA Identification 501380 Rev B Field Replaceable Units FRUs 7 45 Tools Required e Number 2 Phillips Screwdriver e 1 4 inch Hex Nutdriver Material Required e 3 inch x 3 32 inch Cable Ties NOTICE If a history of the configuration changes that were made at the time of initial TLS installation is not available and if the menu system is still operational enter the Configuration menu Record all of the custom configuration set tings in all of the sub menus except for the Log and Emulation sub menus This custom configuration information must be re entered after the new Ex ecutive board is installed Section 7 14 2
88. art computer peripherals They should only be serviced by a competent service technician who is experienced with the operation and maintenance of tape libraries and only af ter reading and understanding this manual and the TLS 4000 Installation and Opera tion Manual 1 2 Important Safety Information All of the operating instructions and maintenance procedures in Qualstar manuals must be followed to prevent personal injury or damage to the equipment In the inter ests of safety there are two kinds of warnings used in Qualstar documents as shown below DANGER PERSONAL INJURY MAY RESULT IF YOU DO NOT FULLY COMPLY WITH THE HANDLING OPERATING OR SERVICE INSTRUCTIONS FOUND IN A DANGER PARAGRAPH GEFAHR UNSACHGEMAESSE BENUTZUNG BEDLENUNG ODER RAPARATUR AUF GRUND VON NICHTBEGEFAHR DER SICHERHEITSANWEISUNG KANN ZU VER IET ZUNGEN FUEHREN CAUTION EQUIPMENT DAMAGE OR LOSS OF DATA may result if you do not fully comply with the handling operating or service instructions found in a CAUTION para graph 1 2 Introduction 501380 Rev B In addition useful information and tips may be found throughout the document in the following formats NOTE SPECIAL ATTENTION to explanatory statements found in a NOTE paragraph will help you avoid mistakes and or save time NOTICE A NOTICE box contains additional important information 1 3 Lithium Battery Please observe the following information when repairing the un
89. ata gets logged see NOTE below NOTE Use the Configuration menu to control which categories of information get logged Since the data log memory size is fixed turning off unwanted data categories frees up log memory space for the data categories that the user wishes to log Refer to the Configuration Advanced Log sec tion in the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for details 4 2 2 1 Maintenance Display Log CLEAR Command CAUTION Invoking the CLEAR command clears the entire data log 4 2 2 2 Maintenance Display Log LOCK Command This command locks the log so that no entries can be changed or new ones added 4 2 2 3 Maintenance Display Log UNLOCK Command This command unlocks the log and allows data to be tabulated A complete description of all of the possible data logged by the TLS is beyond the scope of field service requirements and is therefore not included in this manual The logging system is most effectively used by a field service person who is working under the direction of a Qualstar Technical Support technician 4 4 Maintenance Menu 501380 Rev B 4 3 Maintenance Display Log Display Entry Menu MDL Display Entry At ddddddddd ddddd BDC OFF Clean OFF Configuration OFF DriveBay OFF Executive OFF T2c OFF Inventory OFF Toport OFF RBT Actions OFF RBT Client OFF RBT Events OFF RBT I O Port OFF RBT Machines OFF RBT Operations OFF RBT Sta
90. ble Possible causes 1 2 501380 Rev B The carriage is jammed by a cartridge and unable to move freely up or down A magazine is not seated properly and is colliding with the carriage A cartridge is hanging off the carriage and is colliding with a magazine or tape drive The I O port is interfering with the carriage The Vertical Axis motor system has failed The Vertical Y Axis leadscrew is binding The Vertical Axis leadscrew is not attached properly at both ends The library is configured to the wrong model and the carriage is colliding with the top of the library Troubleshooting 6 13 6 2 10 During operation the alert Not Clear appears on the control panel display This indicates that the Sentry Beam also known as the Y Clear is unexpectedly ob structed The Sentry beam is an invisible light beam which travels from an emitter at the bottom of the library to a sensor at the top between the carriage and the car tridges Its function is to detect possible collisions between the carriage and other ob jects in the library Possible causes 1 A cartridge is not fully inserted into a magazine storage slot or is hanging off of the Handler 2 A magazine is not fully seated 3 A tape is inserted in a magazine or storage slot backwards or inverted 4 A tape is protruding excessively from a tape drive 5 An object is blocking the Y Clear Sensor s Inventory Sentry Beam s optical path Possibl
91. ble This cable must have female DB 9 connectors at each end and wiring such that pins 2 and 3 are crossed over and pins 5 are connected to each other at both ends See Table 8 4 User s Qualstar Host TLS Computer Library RS 232 Serial Cable Figure 8 6 Host Computer Connected to TLS 8 4 1 RS 232 Cable Wiring User Host or PC TLS Library RS232 Serial Female DB 9 Connector RS232 Serial Female DB 9 Connector C sananen Pim Pin Signal Name Table 8 4 RS 232 Cable Wiring Requirements 8 4 2 RS 232 Serial Communications Parameters Communication Parameter Baud Rate 9600 Data Bits 8 Table 8 5 RS 232 Serial Communication Parameters 8 4 3 User Terminal Software Setup Example Windows 9x and NT users can use the Communications accessory program Hyper Terminal Use the File Properties menu selection to configure the application for direct communications Select the appropriate communications port See Figure 8 8 8 8 Firmware Updating 501380 Rev B E TLS Remote Front Panel HyperT erminal ols ola oal Figure 8 7 TLS Remote Front Panel Program Displayed in HyperTerminal Select the Configure button to set the communications parameters for a baud rate of 9600 with 8 data bits no parity one stop bit and no flow control See Figure 8 9 TLS Remote Front Panel Properties KV USE CoUnITy code ang area Coue Hz ni edialormbBusy OK ma Figure 8 8 Properties Screen 501380 Rev B Fir
92. csesesssseceeeceececeessnseceeesecsesensnaees 5 3 53 Enabling the Private Menu cc cc ccccccccccccecececececeseseeeseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeess 5 4 Dodo GACCESS aeea elds E ENE A EE EE N E A EN EER 5 4 5 3 2 Settine a Password EEES as E A EAS 5 5 5 3 3 Clearing the Password ccccccccccccssssssssecesececsensssececececsesessseeaeeesecseeesssseeeeeeesenes 5 7 DAs The Private Ment c ccniscesceieecsyccntecctycdelie e E E AEA 5 8 5 4 1 Private CALIBRATE Command ccccccccceesssceceessececeessececessseeesesesseeeeneseeeenaas 5 8 5 4 2 Private CLEAR ACCESS Command l sssssssseesssssessseessressetsserssrsseessseesseessessees 5 9 5 4 38 RESET SCSI BUS C mmand n soninn prenen eae aeaa a n i aens 5 9 5 4 4 The Private Calibration Data Status Screen cccecsscccceesseceeeessseeeeeesseeeeees 5 10 5 4 5 The Private Carousel Menu 0 ccceeccecessceeseeceeeeceeneeecaeceeaaeceeneeceeeeenaeeseaneeees 5 12 5 4 6 The Private Configuration Menu cccccsscsccsccsesessssecececeecsesensnssseeeseesesensasees 5 14 5 4 7 The Private Defaults Menu cccceccccceescecsseceeteeceeeeeecsaeceeaaeceeaeeceeeeesaeeseaaeeees 5 14 5 4 8 The Private Configuration SCSI Menu cccccccesscccccecessesssseceseeeeeenensessees 5 15 5 4 9 The Private Display A D Status Screen 0 0 0 ceccccesssccccecesesesssssceeeeeeseeensaaees 5 16 5 4 10 The Private Display Locations Menu ccccccccccccecesececeeeceeeceeeseseeeseseeee
93. ctors are fully closed 6 Place the Rear Service Panel onto the TLS then use a number 2 Phillips screw driver to reinstall all six Rear Service Panel mounting screws Figure 7 25 7 Replace the Top Panel Section 7 4 2 501380 Rev B Field Replaceable Units FRUs 7 41 7 13 Tape Drive Power Supplies DANGER TO AVOID THE RISK OF PERSONAL INJURY ALWAYS WAIT ABOUT ONE MIN UTE AFTER THE POWER IS TURNED OFF AND THE POWER CORD IS DISCON NECTED BEFORE TOUCHING THE HANDLER POWER SUPPLY OR THE TAPE DRIVE POWER SUPPLY GEFAHR UM VERLETZUNGEN ZU VERHINDERN WARTEN SIE BITTE 1 MINUTE NACH DEM SIE DEN STROM AUSGESCHALTET HABEN UND DAS STROMKABEL ENT FERNT HABEN BEVOR SIE DAS HANDLER NETZTEIL SOWIE DAS TAPE DRIVE NETZTEIL BERUEHREN 40W P N 500826 02 9 110W P N 500826 03 7 125W P N 500826 12 8 Tools Required e Number 2 Phillips Screwdriver 7 13 1 Tape Drive Power Supply Removal NOTE To determine which model of Tape Drive power supply is installed in the library remove the top and right side panels then read the Tape Drive Power Supply Label located on the power supply See Figure 7 27 The label will read 500826 xx x Make sure that the replacement power supply has the same part number or its equivalent as the one that is to be removed 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel Section 7 4 1 3 Remove the right Side Panel as seen from the front of the TLS Secti
94. d 6 1 8 When the power is turned on the alert Bcr Failure appears in the control panel display On power up the library attempts to communicate with the bar code reader module If the library is configured for a bar code reader but this communication fails this er ror results Possible causes 1 The Barcode Reader is not plugged into the Carriage PCBA 2 The unit is configured for a Barcode Reader but a Barcode Reader is not in stalled 3 The cable connecting the Executive PCBA to the Carriage PCBA is damaged or not properly connected 4 The Barcode Reader has failed 5 The Carriage PCBA has failed 6 The Executive PCBA has failed 6 1 9 When the power is turned on the alert Yhome Fail appears on the control panel display and the Carriage does not reach the bottom of its vertical travel When the power is turned on the library attempts to drive the carriage to the bottom of the machine then verifies that the Y home sensor detects the carriage This error results if this process fails Possible causes 1 An object is preventing the Carriage from reaching the bottom of its travel 2 The Vertical Axis is jammed or not running freely 3 The Carriage cable is damaged or not properly connected 4 The Vertical Axis motor is not plugged into the Carriage PCBA or has failed 6 1 10 When the power is turned on the alert YHome Fail appears on the control panel display after the Carriage reaches the bottom of
95. d set it in a safe place Locate the thin metal spacer and place it in a safe location 12 Lower the Carriage Assembly back down onto the bottom plate 13 There are two Guide Shaft Strike Plates mounted on the top plate Gently move the Switch Bracket ribbon cable out of the way Remove all four Guide Shaft Strike Plate mounting screws then remove both Guide Shaft Strike Plates Figure 7 7 14 Slowly lift the rear Guide Shaft up and out of the TLS CAUTION Be very careful not to damage the Vertical Y Axis Home Sensor on the Vertical Axis Home Sensor Probe Figure 7 3 when you move the Carriage Assembly 15 Hold the Carriage Assembly with the left hand Failure to do so will cause the Carriage Assembly to tip over after the shaft is removed possibly damaging the Vertical Y Axis Home Sensor Lift the front Guide Shaft far enough to clear the Carriage Assembly Gently lift the Carriage Assembly and remove it from the cabinet then lower the front Guide Shaft down onto the bottom plate 16 Slowly lift the front Guide Shaft up and out of the TLS Be sure to put the or ange rubber bushing located at the bottom of the Guide Shaft in a safe place It must be reinstalled before the Guide Shaft is reinstalled 501380 Rev B Field Replaceable Units FRUs 7 9 Ere ae 73 Ue ce Rear Guide Shaft Bearing Carriage Cable Clamp Vertical Y Axis Leadscrew Motor Nut
96. de labels which are both hu man and machine readable are available from a number of sources The barcode reader consists of a charge coupled sensor similar to those used in video cameras and associated electronics It is mounted under the carriage The barcode reader can scan all cartridges in the TLS except those loaded inside tape drives as well as cartridges introduced into the I O port Cartridges in some upper slots includ ing the I O port must each be moved to a temporary location before their barcode la bels can be read NOTE The changer automatically moves a cartridge in the I O port slot or an upper Fixed slot to a temporary location where its barcode label can be scanned The TLS then returns the cartridge to its original location 2 2 5 Barcode Labels Pre printed barcode labels which are both human and machine readable are avail able from a number of sources including Qualstar Barcode labels must conform to ANSI AIM BCI 1995 Uniform Symbology Specifica tion Code 39 Please refer to PIN 040 at www qualstar com click on Support tab for more information By default the TLS expects a modulus 43 check character at the end of each label The use of a check character helps assure that labels are read error free The TLS con figuration must be changed before using barcode labels without a check character All of the labels within the TLS must match the check character configuration either all with or all w
97. ded to secure the CAROSL ribbon cable to the TLS frame 5 10 Thread the CAROSL cable through the upper opening in the TLS frame as shown in Figure 9 6 Fold the CAROSL cable at a 45 degree angle so that the fold is centered between the first two tie wrap holes and the remaining length of cable is centered be tween the remaining tie wrap holes as shown in Figure 9 6 At the uppermost set of tie wrap holes insert a Nylon Cable Tie through both holes from the inside of the TLS Position a second Nylon Cable Tie over the CAROSL cable then attach it to both ends of the first Nylon Cable Tie Tighten the Nylon Cable Ties without crimping the cable until they secure the CAROSL cable to the TLS frame Repeat steps 7 through 9 for the two remaining sets of tie wrap holes Make sure that no slack is left in the CAROSL cable after the Nylon Cable Ties are in stalled TLS Expansions 501380 Rev B 11 Thread the CAROSL cable through the lower opening in the TLS frame as shown in Figure 9 6 12 Thread the CAROSL ribbon cable under the Midplate and attach it to the CAROSL connector on the Carousel PCBA See Figure 9 7 CAROSL Cable Connector i JN Carousel Motor E Power Cable Connector amp Carousel Position Sensor PCBA Mounting Screws 3 Optical Switch Pair Figure 9 7 Carousel PCBA 9 2 1 1 3 Adding the Carousel gt Upper Carousel Pivot Support Za ox ay Upper Carous
98. ding a key down results in automatic repeat keystroke activity The blinking asterisk always appears next to the abbreviation for the key that was pressed last Example If a key is pressed and held down and then another key is pressed and held down without releasing the first key the first key s abbreviation re mains on the screen and the blinking asterisk appears next to the second key s abbre viation If one control key is pressed and held down and then a second control key is pressed and held down without releasing the first key the blinking asterisk appears next to the second key s abbreviation as mentioned above Then if the first key is released its abbreviation and the blinking asterisk both disappear from the display When all keys are released the bottom two lines of the Test Keyboard screen should be blank with the exception of the keystroke counter display in the lower right corner of the screen The keystroke counter display indicates the number of key presses that occur while the Test Keyboard screen is in use The keystroke count should increase by one and only one number each time a control key is pressed The keystroke count should not increase while a key is held down or when a key is released If the keystroke count does increase while a key is held down or when a key is released a problem with a control key switch or the keypad ground connection may exist In this case please re fer to Chapter 6 of this manu
99. e 7 40 4 Gently pull the HVD Adapter PCBA away from the Executive PCBA Figure 7 40 501380 Rev B Field Replaceable Units FRUs 7 61 Executive PCBA SCSIID PCBA Spacers 3 o Male WADAPT e on HVD Adapter Female WADAPT on Executive E SE LVD or LVD SE Figure 7 40 HVD Adapter PCBA 7 18 2 SCSI High Voltage Differential Adapter PCBA Replacement 7 62 This procedure assumes that the PCBA was removed in Section 7 18 1 1 Insert all three PCBA spacers on the HVD Adapter PCBA into the mounting holes in the Executive PCBA making sure that the female WADAPT connector is aligned with the male ADAPT connector on the Executive PCBA See Figure 7 40 2 Gently press the HVD Adapter PCBA into place Make sure that the male and female WADAPT connectors are fully seated 3 Connect the SCSI Cable Assembly to connector SCSIID on the HVD Adapter PCBA Figure 7 40 4 Place the Rear Service Panel onto the TLS then use a number 2 Phillips screw driver to reinstall all six Rear Service Panel mounting screws Figure 7 39 Field Replaceable Units FRUs 501380 Rev B 7 19 Q Link P N 501657 01 9 Tools Required Number 2 Phillips Screwdriver p 4 Mounting gt Screws 6 4 b gt 4 Figure 7 41 Q Link on Rear of TLS 7 19 1 Q Link Removal 1 2 501380 Rev B Turn off the TLS power and
100. e SCSI Cable from the Executive PCBA Figure 7 16 disconnect it from the tape drives then remove it from the TLS 11 Ifthe TLS has a Serial Port Connector remove the Serial Port Connector s mounting screws Figure 7 28 then lower the connector out of the TLS through the Drive Access Hatch opening NOTE Some styles of Fan Assembly housings have nuts attached to the mounting screws and some al low the mounting screws to thread directly into the housing In the next step those housings that use nuts will have the nuts come loose when the screws are removed Use the holes in the left side of the TLS frame to reach the nuts on the back left side of the Fan Assembly 12 Remove all four Fan Assembly mounting screws See Figure 7 15 7 24 Field Replaceable Units FRUs 501380 Rev B 13 Executive PCBA ml Cable Tie Fan Assembly Rotate the Fan Assembly counter clockwise as seen from the rear of the TLS to remove it Move the bottom of the Fan Assembly toward the Drive Access Hatch opening and rotate the Fan Assembly about 90 counter clockwise Figure 7 16 12V Fans Connector Figure 7 16 Removing the Fan Assembly from a 42xx Library 14 Lift the Fan Assembly out of the TLS through the Drive Access Hatch opening 7 8 3 Fan Assembly Replacement 42xx Models 1 Insert the Fan Assembly into the TLS through the Drive Access Hatch and ro tate it about 900 counter clockwise Figure 7
101. e Vertical Axis Home Sensor This sensor uses the tall pin mounted in the bottom of the cabinet to de tect when the Carriage Assembly reaches its home position at the bottom of the cabinet e Insertion Axis Home Sensor This sensor detects when the Carriage s Handler Assembly on the inser tion axis is in its home position fully retracted e T O Port Full Sensor This sensor detects when a tape cartridge is fully inserted into the I O port slot It consists of an infrared emitter on a small PCBA in the I O port as sembly and a sensor on the I O port PCBA e I O Port Home Sensor This sensor detects when the I O port slot is in its home position fully re tracted e T O Port Clear Sensor This sensor detects the presence of a tape cartridge in the I O port slot Description and Theory of Operation 501380 Rev B 2 2 3 Handler Solenoid A solenoid operated Gripper Assembly is mounted on the Handler for grasping and re leasing cartridges When current is applied to the solenoid s windings the solenoid s plunger extends opening the Gripper When the current is removed a spring closes the Gripper The solenoid plunger s tip is covered with a wear resistant nosepiece to provide extended life 2 2 4 Barcode Reader A barcode reader is standard on models 4440 4480 4660 and 46120 and optional on models 4210 4212 4222 and 4420 It is intended for use in systems where each car tridge is identified by a barcode label Preprinted barco
102. e number of times that the front door has been opened e Exchang This value is the number of cartridge exchanges that have been performed in cluding exchanges executed by SCSI command and exchanges executed by op erator command via the menu system e Filter This value is the number of minutes since the air filter was last changed e Grips This value is the number of times that the cartridge Gripper solenoid has been actuated e I Calls This value is the number of times that the CALL key has been pressed 501380 Rev B Maintenance Menu I Moves This value is the number of times that the I O port slot has moved The I O port slot s extend retract cycle counts as two moves I Steps This value is the number of I O port stepper motor steps 200 revolution 800 inch Minutes This value is the number of power on minutes Moves This value is the number of cartridge moves Picks This value is the number of times that a cartridge has been removed from a drive or storage location Places This value is the number of times that a cartridge has been placed into a drive or storage location PowerOn This value is the number of times that the power has been turned on Resets This value is the number of Executive CPU resets including power on resets and SCSI bus resets S Cmnds This value is the number of SCSI commands received by the TLS X Moves This value is the number of carousel movements N A on fixed magazine mod
103. e sure that the cable is not twisted and that the colored stripe aligns with the right side of the TLS Press the connector in firmly until both locking tabs on the FRONT connector close over the Switch Bracket Ribbon Cable s connector Insert a Nylon Cable Tie in through both holes in the Switch Bracket Assembly just above the LCD Figure 7 28 Field Replaceable Units FRUs 501380 Rev B 10 11 12 13 14 15 16 501380 Rev B Position a second Nylon Cable Tie over the Switch Bracket Ribbon Cable then attach it to both ends of the Nylon Cable Tie in the Switch Bracket Assembly Figure 7 23 Tighten the Nylon Cable Ties without crimping the cable until they secure the Switch Bracket Ribbon Cable to the Switch Bracket Assembly Trim off the excess length of plastic from each Nylon Cable Tie Starting behind the LCD position one Nylon Cable Tie behind the Switch Bracket Ribbon Cable and the Display Cable then position a second Nylon Cable Tie over the both cables and attach the cable ties to each other Figure 7 238 Tighten the cable ties without crimping the cables until they secure the Switch Bracket Ribbon Cable to the Display Cable Trim off the excess length of plastic from each Nylon Cable Tie Starting above where the Display Cable connects to the PCBA position one Ny lon Cable Tie behind the Switch Bracket Ribbon Cable and the Display Cable Next position a second Nylon Cable Tie over
104. e tuning the time delay and num ber of retries used when moving cartridges in and out of tape drives Adjusting the values in this menu can help to reduce some of the problems associated with inflexible host software Both decimal values are editable P eConfiguration SCSI PostPlaceDly ddddd PrePickRetries ddd The PostPlaceD1y value is a period of time measured in 250ts of a second It de termines the delay from the physical insertion of a tape cartridge into a tape drive to the notification to the host computer that the cartridge movement has is completed A longer value gives the tape drive more time to change its status from empty to load ing a tape The default value is 250 or one second Sometimes a tape drive is slow to eject a tape cartridge after the tape drive notifies the host computer that it has finished the ejection sequence The PrePickRetries value measured at one retry per second controls the number of times and seconds the Handler will look for the ejected tape cartridge with its Cartridge Presence opto sensor The default value is 10 or ten seconds If the ejected cartridge is not detected after the specified number of retries and seconds the TLS will issue an Alert mes sage 501380 Rev B The Private Menu 5 15 5 4 9 The Private Display A D Status Screen Private Display A D 12V ddddd 3 3V ddddd 5V ddddd CARSPR ddddd CRTPRS ddddd I O CLEAR ddddd I O FULL ddddd Intern
105. e with a system s particular configuration In this example if the X1 digit was selected then the value can be incremented all the way from 00 to 15 and rolling over to 00 again by simply holding down the A UP key Holding the VW DOWN key will decrement the value to 00 and stop there 3 3 4 4 Editing Alphanumeric Values 501380 Rev B Either the A UP or the V DOWN keys can be used to edit alphanumeric characters one at a time There are no carries or borrows to other characters The choice for each particular character will be limited to valid characters which vary with the item and the character s position within it The following table shows the available alphanumeric characters A N and their hexadecimal hex equivalents The characters occur in the order shown in the table starting with the space character followed by the A character and ending with the The Menu System 3 9 character The hex equivalents are those values sent over the SCSI interface in response to SCSI commands BR i ee ee ei jw 20 t ac x se i eal v 76 7 a7 jaji 88 pA at im ao y so amp oe w 77 2 se 2B fsc B aztw ae z sat i oc x 78 9 so 2c 1 60 pc asf o a a ot m oo y mo a ao se Dp P so bo in oe 2 al 22 e pe 4s a s1 c es o o o ao 23 is 78 F j4e rR sz a p ols
106. eads the sensor output level to determine proper operation and to calculate a threshold for detecting a blocked condition This fault indicates that the sensor or emitter is not functioning correctly Possible causes 1 The emitter assembly at the bottom of the cabinet is not properly connected to the Power Distribution PCBA On some models the emitter assembly plugs di rectly into the executive PCBA The Power Distribution PCBA is not properly connected to the Executive PCBA The sensor gain select jumpers on the I O port PCBA are in the wrong position Most models have a jumper you can set on the I O port PCBA to set the sensitiv ity of the sensor On some models without I O ports or on the left side of some double sided models there may be a special sensor PCBA under the top cover of the machine or in place of the I O port PCBA Typically libraries with one story of magazines should be set on S and libraries with more than one should be set on T If a library is set correctly to the S position and stills fails calibration with this problem try moving the jumper to the T position and recalibrating Something is blocking the Y Clear Sensor s Inventory Sentry Beam s optical path The Y Clear Sensor s Inventory Sentry Beam s emitters do not work The Y Clear Sensor s Inventory Sentry Beam s detector circuit on the I O port PCBA has failed The emitters or detectors have dust or debris on
107. eassessaeaeaes 4 3 AD le ViitrOd Ctr 3 4 ecg ek acess ce cass dees sa Seo eeeah canes doe tn ede sade enh aA E beg bosedatereeds 4 3 4 2 2 Data Logging General Description cccccccccccccesessssseceeeceeeesenssseceeeeeeeseeentanes 4 4 4 3 Maintenance Display Log Display Entry Menu sssssssesesesesesesesssssssesesesesesesesesesssso 4 5 4 4 Maintenance Display Prevents Status SCreen cccccccccccccscesssssscecececsesessesssseeeeees 4 6 4 5 Maintenance Display Revision Status Screen ccccccccccccsseessnsssceeesecsesessssseseeseees 4 6 4 6 Maintenance Display Stats Status Screen ccccccssssccccecsscsesesssceeececsesessssseeeeeeecs 4 7 4 7 Maintenance Display Voltage Status Screen cccccessccccceceesessscececececesessrsseeeeees 4 9 4 8 Maintenance Test Inventory Status Screen cccccsessccccceesesssssceceseceeeeseersseeeeees 4 9 49 Maintenance Test Keyboard Status Screen cccccccccccssssececcceceeceesssssseeeseesesensaaees 4 10 4 10 Maintenance Test LC Display Status Screen ccccccccccccessssssceceeeececeesensaeeeeees 4 11 The Private Men iisescccsiscceesccsssceisassesacesevectessesecsccdevosttsscsecaccdesesseddssssevbesessssesbansessecesesses 5 1 E TE a A EE T EE E AE EE E E E 5 2 5 29 1 SCUNIGY LOCKS nerna na eee e a a ae e a a aE S REP eee ats 5 3 s Door E A E E A E S A E E A T A A 5 3 TA Master L0ck E A A TE E E A T 5 3 5 2 3 Disabling the Master Security Lock cccccccccc
108. ed together with the A UP V DOWN or MENU key to perform any one of three special functions ss MENU Operates the I O port same as pressing the CALL control key A Executes the PARK HIGH command This command moves the carriage to the top of its range of motion in the TLS V Executes the PARK LOW command This command moves the carriage to the bottom of its range of motion in the TLS 3 1 6 1 1 Operating the I O Port 1 While the operating display is visible Figure 3 1 press and hold down the 2 Daisy key to view the Daisy key display Figure 3 2 press the MENU key to extend the I O port slot then release both keys The I O port door opens automatically when the I O port slot extends PARK HIGH PARK LOW 1 0 PORT Figure 3 2 Daisy Key Display 2 Make certain the Write Enable Protect tab on the tape cartridge is set correctly see Figure 3 3 then fully insert the tape cartridge into the I O port slot as shown Write Enable Protect tab facing out and on the right hand side 501380 Rev B The Menu System 3 3 e When the optical sensors detect a fully inserted tape cartridge the I O port slot retracts closing the I O port door e Ifthe tape cartridge is not fully inserted the door will remain open e If no tape is inserted the I O port slot retracts one or two minutes af ter the I O port is summoned Use the Configuration Advanced Changer I O Port CALL Key menu item to select either the o
109. eeeeeess 5 17 5 4 11 The Private Display Positions Status Screen ccccccccccccessesssseceseeeeceeeensssees 5 19 5 4 12 The Private Display Sensors Status SCreen ccccessccsccceceseessssecceeeseesesentaees 5 20 5 4 13 The Private DriveBay Menu ccccccccccccccccececceeeeeeeeeeecececececececececececececeseeeaeeaes 5 21 5 4 14 The Private Executive Menu eeececccesssnceceessceceeseececeeesenceceeseneeceeseaeeceeeeaeeeees 5 22 Trouble SHOotin G asisite sesodcasasees LeavedbaGacadaed csavedassdouseeea daa Eae AEEA tisse T asi 6 1 6 1 Power Up and Initialization Failures sssesesesesesesesesesesesesesesesesesssesesesssssssssssssssssssso 6 3 501380 Rev B 6 2 Operation Failures iss esc ssccee castes dees hes EEE gos os ba en datas av ieee eas vb once 6 10 6 3 Calibration Failures isis tice tieccctetecssssacseinceseveseedssveoweseosnededsdsestnesesnedessateeuadcstereesunteas 6 14 7 Field Replaceable Units FRUs sesssssssssoocossssssssooeossssssosooscosessssssoocosessssesooeossses 7 1 TA introdutor a r T E E E A E 7 1 7 2 Field Replaceable Units FRUS cccccccccccccccccccccececeseeeseeeseceeeeeeeeeeseeeeeeeeeeeseeeeeeeeess 7 2 7 3 Required Tools and Materials cccccccccccccccccccccccececececeseceseseeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeees 7 3 7 4 Top and Side Panels ceccceessssscececeessssssececececcecsenssseceeeeecsesessaeeeeeeeesenessseeeeeeeeess 7 4 Td SCavtia gC ASSOMD Ly sess ccoiie
110. el Bearing J Top View Upper Carousel Bearing q Upper Carousel Pivot Front of TLS Carousel Gear Guard N Carousel Gear Lower Carousel Pivot ining ___________ Carousel Midplate Screws 4 Carousel Motor Shaft Gear Motor Cable Figure 9 8 The Carousel Assembly 501380 Rev B TLS Expansions 9 7 CAUTION Be careful not to damage the Carousel Position Sensor with the Carousel Gear Guard when you install the Carousel Figure 9 7 and Figure 9 8 1 2 Insert the Carousel through the open cabinet door Align the lower Carousel Bearing with the TLS Frame then lower the Carousel down into place Figure 9 8 Use caution as to not damage the Carousel Gear or the gear on the Carousel Motor shaft as you lower the Carousel into position Mounting Screws 7 gt Upper Carousel 3 Pivot Support J Seo ee Figure 9 9 Top View of Upper Carousel Bearing 9 2 1 2 3 4 6 Align the upper end of the Carousel Shaft with the Upper Carousel Pivot Sup port Figure 9 8 then lower the Upper Carousel Pivot Support down through the top of the TLS onto the upper Carousel Pivot Figure 9 9 Align the mounting screw holes in the Upper Carousel Pivot Support with the mounting screw holes in the TLS then use a number 2 Phillips screwdriver to install all three 10 32 x 1 2 Upper Carousel Pivot Support mo
111. ems in this section occur during normal operation 6 2 1 During operation a key on the key pad works intermittently or completely fails to operate Possible cause A switch on the Control Panel PCBA has failed It is possible to pry the cap off the switch and clean the contacts If you try this pry the cap off using a thin knife blade and be careful not to lose the X shaped contact spring inside Clean the contact spring and the two contacts inside the switch by wiping with a plastic safe contact cleaner or with alcohol If this fails replace the entire front panel FRU 6 2 2 The library tries to insert a tape into a tape drive that is already occupied When the library attempts to put a tape into an occupied drive it is not a failure For example if the library takes an inventory after a tape is inserted into a drive then the library does not know if a tape is in the drive If commanded to do so the library will attempt to put a tape into the occupied drive After it fails to insert the tape into the occupied drive the library will put the tape back where it came from and update the inventory information to show that the drive is occupied 6 2 3 The Barcode Reader does not read any bar code labels 6 10 The library uses the Code 3 of 9 also know as code 39 barcode format for the car tridge labels In the default configuration a check character is expected This can be altered in the configuration If the library is
112. en wrench to install the upper Leadscrew retaining screw 22 Use a 1 8 inch Allen wrench to back the upper Leadscrew retaining screw out until the top Belleville washer is flush with the top of the Spring Cup 23 Retighten the upper Leadscrew retaining screw using a torque wrench set to 40 in lbs At this point the top Belleville spring washer should be about a 1 16 inch below the top of the Spring Cup 24 Finally loosen the upper Leadscrew retaining screw exactly one complete turn 360 No Carriage Assembly adjustments are necessary 25 Manually raise the Carriage Assembly up far enough to expose the ribbon cable connector on the underside Verify that the ejectors on the connector are in the open position 26 Connect the Carriage Assembly s double ribbon cable connector by pressing in wards until both ejectors located on the ends of the connector lock over the mat ing connector on the cable 27 Insert the Carriage Cable Clamp into the mating recess on the Carriage casting Figure 7 4 28 Insert both Carriage Cable Clamp mounting screws 6 32 x 1 4 inch Socket Head Cap screws into the mounting holes in the Carriage Cable Clamp Figure 7 4 then firmly tighten the screws with a 7 64 inch Allen wrench 29 Continue with Section 7 5 3 to lubricate the Leadscrew and recalibrate the unit 7 5 3 Lubricating the Vertical Y Axis Leadscrew 7 14 The Vertical Y Axis Leadscrew requires relubrication every two years or a
113. enance Test Inventory Status Screen Test Inventory Cartridges ddddd Labels ddddd EAR TART TOP The Test Inventory operation allows continuous scans of the TLS Updates to the Cartridges and Labels occurs at the end of each scan The cartridges and Labels are accumulated values The increment that occurs for each scan should match the physical contents of the TLS The Test Inventory menu is only visi ble if an access word has been entered into the TLS See Sections 5 3 1 and 5 3 2 Perform a CLEAR command to clear the contents of the two accumulators Perform a START command to start the test Perform a STOP command to stop the test STOP only appears when a test is running START and CLEAR only appear when a test is stopped 501380 Rev B Maintenance Menu 4 9 4 9 Maintenance Test Keyboard Status Screen Test Keyboard EXIT to exit Re En Me ddddd The Test Keyboard status screen provides a direct indication of menu control key functionality Whenever a key is pressed its 2 character abbreviation appears on the screen Up Ex Re Do En Me If a key is pressed and held down a blinking asterisk appears on the screen next to the key s abbreviation If an asterisk does not appear when a key is pressed and held down it is probably because the key bounced when it was pressed In this case press and hold down the key again NOTE During normal operation pressing and hol
114. esent FALSE Pres Valid FALSE Source Valid FALSE Source Loc 111111 Synchronized FALSE Type DRIVE Tape Ejected FALSE Continued in Figure 5 2 The Private Menu Internal 0 Internal Mid ddddd InternalFull ddddd Carousel Current Stop Demand Stop ABORT SLEW d d Current Pos ddddd BLOCKED ddddd ddddd ddddd ddddd ddddd ddddd ddddd ddddd ddddd ddddd ddddd Continued from Figure 5 1 P Display Positions P Display Sensors Private DriveBay St tddddd Adapt 0 Bay X tddddd ISHome EEPROM Ye tddddd Locked Period Y ddddd Open Z tddddd ScsiDF Period Z ddddd Shuntl Shunt2 XIndex YHome ZHome Private DriveBay Bay P DriveBay EEPROM Address XX XX XX XX XX Type 222222 XX XX XX XX Revision XX XX XX XX Count Mode OFF Temperature ddd 12V ddd 5V ddd oo0oo0oo0oo0oo0o000 Private Executive Firmware 22222 I2C Address xXx PCB Number 501 7 PCB Revision T Figure 5 2 The Private Menu Part 2 NOTE The menus in this chapter reflect revision 2 21 of the Executive PCBA EPROM software If the user has an earlier revision of the software some items may not appear in the menus Also not all menu items appear all the time Some menu items are model dependent 5 1 Introduction The Private menu the root menu for the protected service menus is also a privi leged password protected menu
115. ev B Field Replaceable Units FRUs 7 21 1 4 turn Fasteners Drive Access Hatch Air Filter Clamp e Jp le ED pe __ _J Ground Strap Screw Drive Access Hatch Mounting Screws 3 Figure 7 12 TLS Rear View 1 Use a flat blade screwdriver to turn the single 1 4 turn fastener at the top of the Air Filter Clamp counter clockwise Figure 7 12 2 Open the Air Filter Clamp and lift it off of the TLS 3 Remove the Air Filter a If you only want to replace the Air Filter at this time replace the old Air Fil ter with a new one Figure 7 13 then reinstall the Air Filter Clamp IMPORTANT Never try to clean and reuse an old Air Filter When you install a new Air Filter or reinstall one that is not yet dirty enough to be replaced be sure to install it with the arrows on the edge of the filter s frame pointing into the cabinet as shown in Figure 7 13 b If you want to remove the Fan Assembly leave the Air Filter and Air Filter Clamp off of the TLS and continue on to Section 7 8 2 7 22 Field Replaceable Units FRUs 501380 Rev B Edge View of Air Filter Install with arrows facing into the cabinet Figure 7 13 Air Filter Edge View 7 8 2 Fan Assembly Removal 42xx Models Refer to Figure 7 12 1 Remove the Top Panel Section 7 4 1 then remove the right Side Panel Section 7 4 3 The openings in the right side
116. f ter the Executive PCBA is replaced MAKE SURE THE CABINETDOOR IS OPEN When power is applied to the TLS while the cabinet door is open no TLS motors will operate The configuration information in the new Executive PCBA must be updated to match the library s installed hardware BEFORE any TLS motors are al lowed to operate 1 Make sure that the cabinet door is open then reconnect the power cord and turn on the TLS power NOTE Both the 12V and 5V LEDs at the top of the Executive board must light Confirm that the Front Panel display lights and that characters are displayed 2 Inspect the label on the rear panel to determine the unit s model number NOTE If the TLS was upgraded in the field to a larger model the rear panel label may not indicate the correct current model number Field Replaceable Units FRUs 501380 Rev B 3 Inspect the label on the Carriage to determine its revision level e g Carriage B See Figure 7 31 4 Ifa Barcode Reader is installed inspect its label to determine its model number e g WA3700 B 2221 See Figure 7 31 Barcode Reader Barcode Reader Rear View Barcode Reader Label Barcode Reader Label Carriage Assembly Carriage Assembly Label Bottom View Figure 7 31 Carriage Assembly and Barcode Reader Labels 5 Inspect the label on the I O port assembly to determine its revision level e g I O
117. fefifof ttt i Display line one always indicates the title or its abbreviation of the current menu or function The item pointer to the left of an item indicates which item will be A dot in front of an item indicates a DOWN and UP arrows indicate acted upon when the ENTER key sub menu To go to the sub menu additional lines are to be seen by is pressed For example press press the ENTER key scrolling the display with the UP ENTER when the arrow points to and DOWN key Configuration and the display will change to the Configuration menu Figure 3 4 Top Menu Display If the arrow is positioned next to Operation and then ENTER is pressed a display similar to that shown in Figure 3 5 will be observed The up and down arrows at the right edge of the display indicate that additional choices are available These additional choices can be viewed by using the A UP and Vv DOWN keys to scroll the display To go back to the Top Menu from any point press the EXIT key until the Top Menu is displayed The MENU key can also be pressed to accomplish the same result with a single keystroke To leave the menu system entirely press the EXIT or MENU key while the Top Menu is displayed Display line one gives the title of the current menu or function The TLS will always try to spell out menu names as completely as possible in the 20 characters available A series of leading dots indicates that the next higher men
118. ft Tape Drives Vertical Y Axis Home Sensor Probe AC Power Cord Receptacle Y Clear Emitter Assy Tape Drive Power Supply Drive Bay PCBA Figure 2 5 TLS Side View Fixed Magazine Model 501380 Rev B Description and Theory of Operation 2 7 Spring Cup Assy and Plastic Washer Handler Power Supply I O Port Assy Control Panel Carousel Y Clear Detectors Carriage Handler Gripper _ _ and Barcode Reader Executive PCBA Front Guide Shaft Vertical Y Axis Carousel Motor Lead Screw Rear Guide Shaft Power Switch Carousel PCBA Tape Drives Cooling Fans SCSI Cable Connectors Vertical Y Axis Home Sensor Probe E AC Power Cord Lil Y Clear Emitter Assy se Receptacle Tape Drive Drive Bay PCBA Power Supply Figure 2 6 TLS Side View Carousel Model 2 8 Description and Theory of Operation 501380 Rev B 2 4 2 Handler Figure 2 7 shows the major components of the TLS 4000 cartridge Handler All TLS 4000 models use the same Handler Cartridge Presence Sensor 4 Ig Gripper a R al Barcode Assembly E VON Reader Vertical Y Axis Motor Insertion Z Axis Motor Top View Bottom View Fi
119. fter ap proximately 200 000 Y Axis moves whichever comes first or whenever the Carriage Assembly P N 500650 01 5 is changed The number of Y Axis moves is displayed in the Maintenance Display Stats status screen see Section 4 6 IMPORTANT Use only Qualstar Leadscrew Lubricant part number 732 0003 2 for this procedure Field Replaceable Units FRUs 501380 Rev B NOTE The white lubricant used for this procedure is non toxic it is used in food processing equip ment but it is still wise to use a latex glove on the hand that applies the lubricant If the lubri cant contacts your skin wash with soap and water 1 a For short Vertical Y Axis Leadscrews use a single 0 25 inch cube of Qual star Leadscrew Lubricant b For tall Vertical Y Axis Leadscrews use a single 0 3 inch cube of Qualstar Leadscrew Lubricant Apply the lubricant to the tip of your index finger then rub your thumb and in dex finger together to spread the lubricant evenly on your fingertips 2 Run your thumb and index finger over the length of the Leadscrew several times at different angles to apply the grease to as much of the Leadscrew s sur face as possible Each thread should receive a small amount of grease 3 Remove the latex glove If you did not use a latex glove wash you hands with soap and water 4 Lift the Carriage Assembly up to the top of the Vertical Y Axis range of motion then push it back down to the bottom stop
120. g screw until it is snug Figure 7 34 Tighten the remaining PCBA mounting screws the same way 4 Reconnect all the cables to the Drive Bay PCBA Figure 7 34 5 Close the Drive Access Hatch then use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch clockwise Figure 7 12 6 Replace the left Side Panel Section 7 4 4 7 Replace the Top Panel Section 7 4 2 7 16 Carousel PCBA P N 50061 7 01 4 This section applies only to libraries with carousels Tools Required e Number 2 Phillips Screwdriver NOTICE There are two versions of the Carousel Printed Circuit Board Assembly PCB 500617 01 4 and PCB 500617 02 2 The 01 version uses a 20 pin verti cal CAROSL Carousel connector while the 02 version uses a 20 pin right angle CAROSL connector The TLS 4000 models require the 01 version with the vertical CAROSL connector 501380 Rev B Field Replaceable Units FRUs 7 55 7 16 1 Carousel PCBA Removal Carousel Motor Power Cable Connector Carousel Gear Guard CAROSL Cable Connector Carousel Position Sensor Optical Switch Pair ae PCBA ty Mounting Screws 3 Carousel PCBA PCBA Alignment Pin N 4 D d PCBA Spacer 3 Figure 7 35 The Carousel PCBA 3 Views 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Reach in through the cabinet doo
121. guration Advanced Control Panel Display menu If either of these methods is used and the operator then executes the Configuration menu s SET TO DEFAULTS command the custom text data is lost and the system s default text Qualstar TLS 4210 is displayed again Example 2 The Private Defaults LCD Line 1 menu item and its sub items 1 10 and 11 20 can also be used to change the text used on line 1 of the main dis play Unlike Example 1 text data entered in the Private Defaults menu be comes the new system default data Therefore the custom data entered in this menu 5 14 The Private Menu 501380 Rev B is also used as the system s default data when an operator executes the Configuration menu s SET TO DEFAULTS command e SCSI Vndr Allows for vendors or resellers name to be entered which will replace the sys tem s default menu display text QQualstar e SCSI Prod Allows for vendors or resellers product name to be entered which will replace the system s default menu display text TLS 4210 e SCSI Revision Allows for vendors or resellers revision tracking name to be entered which will replace the system s default menu display text X XX e CLEAR Evoking the CLEAR command will eliminate all data entries in the Private Defaults menu and all the systems menu display text will return to the system defaults 5 4 8 The Private Configuration SCSI Menu The Private SCSI menu provides a means of fin
122. gure 2 7 TLS 4000 Handler Top and Bottom Views 2 4 3 I O Port Assembly Figure 2 8 shows the major components of the TLS I O Port Assembly The CALL switch is mounted to the front panel and connects to the I O port PCBA All TLS 4000 models use the same type of I O Port Assembly 1 0 Port Axis Motor 1 O Port Lead Screw 1 0 Port Slot l I O Port Door Call Switch a Plug a ui Motor Cable Plug I O Port Cable Plug 1 O Full I O Clear Sensor Emitter PCBA 5 PCBA Mounting Screws Note The LED s Cable Plug is located underneath I O Port PCBA Bottom View the I O Port PCBA Figure 2 8 1 O Port Assembly 501380 Rev B Description and Theory of Operation 2 4 4 Field Replaceable Units FRUs Many of the library s major components are available separately as Field Replaceable Units FRUs These components can be removed and replaced in the field by qualified personnel See Chapter 7 for a complete list of FRUs their part numbers and re moval replacement instructions Some FRUs can be added to a unit as an expansion item The instructions for install ing an expansion FRU for the first time or for permanently removing an expansion FRU are contained in Chapter 8 2 10 Description and Theory of Operation 501380 Rev B 3 The Menu System The menu system allows the user
123. he Carriage does not reach the bottom of its vertical travel ccccccccssceceessececeeneeeeseesseeeeseseeeeneaas 6 1 9 The alert YHome Fail appears on the control panel display after the Carriage reaches the bottom of its vertical travel cccccccccsssscecessseceecesssececeesueeeesssteeeeseseeeeneees 6 1 10 The alert Ioport Jammed appears on the control panel display and you do not hear a whining sound for several seconds before the alert OCCUYS cssceceees 6 1 11 The alert Ioport Jammed appears on the control panel display and you do hear a whining sound for several seconds before the alert occurs ccsccccesseeeeees 6 1 12 The message Needs Calibration appears on the control panel display 6 1 13 The alert Carousel Jammed appears on the control panel display and the Carousel motor does not rotate or Make any NOISE cececeesssssssececececeesssseseeeeeceeeenses 6 1 14 501380 Rev B Troubleshooting 6 1 The alerts Carousel Jammed appears on the control panel display Also the Carousel motor makes a loud noise and does not turn or the carousel turns then stops and makes a loud noise ccccesesesesesesssssesseseseseseseseseseseseseseseseseseseeeeeeeeeees 6 1 15 The Carousel turns for awhile then the alert XHome Fail appears on the control panel display isaisssiecsstics ai aR E a Gh ii ea A 6 1 16 The alert ZHome Fail appears on the control panel display and the Insert
124. he Count Mode value is used for diagnostic purposes When on it sends 2C messages to the Drive Bay e Temperature This feature is not implemented e 12V Divide this value by 17 1 to determine the approximate value of the 12V power supply for the tape drives e 5V Divide this value by 34 1 to determine the approximate value of the 5V power supply for the tape drives 501380 Rev B The Private Menu 5 21 5 4 14 The Private Executive Menu 5 22 Private Executiv Firmware TORR I2C Address PCB Number 501 7 PCB Revision Firmware Indicates the current revision of the Executive firmware I2C Address The address of the Executive PCBA on the I C bus PCB Number The part number of the Executive PCBA PCB Revision The major revision letter of the Executive PCBA A B C etc The Private Menu 501380 Rev B Troubleshooting After a Tape Library System TLS is serviced in the field there are three types of failures that might occur when power is reapplied Power Up and Initialization Op eration or Calibration This chapter lists the possible failures that might occur in each category and also the possible causes for each type of problem Should a problem occur after the TLS is serviced use this chapter to quickly identify and remedy the problem NOTE Important Some problems will result in an alert message on the LCD display followed by a ten digit number Our technical support department wi
125. he Inventory Lock while the Security menu is displayed 5 4 4 The Private Calibration Data Status Screen Calibration librated NO lid NO TPRS Thrs ddddd I OCLR Thrs ddddd OFULL Thrs ddddd EAR Thrs ddddd EARM Thrs ddddd DATA 0 ddddd Drive Ofst0 tddd Drive Ofstl tddd Drive Ofst2 ddd Drive Ofst3 tddd FIXED 0 ddddd FIXED 2 tddddd I O PORT tddddd PRIVATE tddddd SHUTTLE ddddd STORY 0 ddddd Y Y Y Y Y Y Y Y Y Y The Calibration Data Status screen displays the calibration data determined by the CALIBRATION command If for example the user encounters some particularly dif ficult Handler problem it may become necessary to relay the data on this screen toa Qualstar Technical Support technician 5 10 The Private Menu 501380 Rev B The Calibrated value and the Valid value indicate whether or not the calibration data determined by the CALIBRATION command is within acceptable limits If the cali bration data is not valid the Handler will not operate The following calibration data is displayed on the Calibration Data Status screen 501380 Rev B Calibrated YES NO This value shows whether or not the calibration process was successfully com pleted Valid YES NO This value shows whether or not the calibration data has been initialized CRTPRS This value is the threshold for the Cartridge Presence sensor s optical detector TVOCLR This value is the threshold fo
126. he alert Vertcl Axis Jammed appears on the control panel display 6 6 2 9 The alert Not Clear appears on the control panel display c ccccceseseeeseeeeeeeeeees 6 2 10 The alert Ioport Jammed appears on the control panel display eeeeeeeeeteees 6 2 11 The alert YClear Fail appears on the control panel display ccccseceeeeeeeeeeeees 6 3 1 The alert Crtprs Sensor Fail appears on the control panel display 06 6 3 2 The alert IClear Sensor Fail appears on the control panel display 06 6 3 3 The alert IFull Sensor Fail appears on the control panel display 0068 6 3 4 The alert Calibration Failed appears on the control panel display 66 6 3 5 Troubleshooting 501380 Rev B 6 1 Power Up and Initialization Failures When the library s power is first turned on it does a Power On Sequence Test and then scans the inventory The errors in this section occur during the power on inventory taking process 6 1 1 When the power is turned on no motion occurs the control panel display does not light up and the machine makes a regular clicking sound The power supply modules are equipped with a feature that shuts them off if a short on the output is detected and a moment later they attempt to restart They will re peat this until the problem is cleared or the power is turn off This sequence causes and audible click which can be an aid i
127. he smaller libraries 501380 Rev B Field Replaceable Units FRUs 7 43 2 Install all four Power Supply mounting screws Figure 7 27 3 Reconnect the Power Cable and the 2 Wire Cable connectors to the Power Supply PCBA Figure 7 27 4 Place the protective Screen on top of the Power Supply and install all four Screen mounting screws Figure 7 27 5 Replace the right Side Panel Section 7 4 4 6 Replace the Top Panel Section 7 4 2 7 14 Executive PCBA Executive II P N 501137 01 2 Executive III P N 501387 01 3 Executive IV P N 501447 01 5 TLS Frame i Oe ata __ PCBA Mounting Stud Mounting Studs 4 Spacer Heat Sink Flange Location POWER CARAGE _L Heat Sink Flange e SA1 Heat Sink Flange se Mounting Screws 4 L SA2 SERIAL a TI CAROSL a WADAPT NS ae OPTO rd DRVBAY i Hole for cable tie which attaches 12V FANS wires to PCBA Figure 7 28 Executive II and III PCBAs SE LVD i ee PWRDST 12V FANS 7 44 Field Replaceable Units FRUs 501380 Rev B TLS Frame 5 Nut Lockwasher a Mounting Studs 4 Mounting Stud __ PCBA FRONT IOPORT POWER Spacer PCBA NO 2 Location Heat Sink Flange m CARAGE l Heat Sink Fl
128. hen place one metal cable clamp over each of the top two Barcode Reader Mounting Plate mounting screw holes and the CRTEMT cable Align the metal cable clamps with the two top Barcode Reader Mounting Plate mounting screw holes then install all four Barcode Reader Mounting Plate mounting screws Use a number 1 Phillips screwdriver to securely tighten the mounting screws If the carriage is equipped with a Barcode Reader plug the BCR cable into the BCR connector on the Carriage PCBA Plug the CRTEMT cable into the CRTEMT connector on the Carriage PCBA Replace the Carriage Assembly then recalibrate the TLS See Section 7 5 2 for details Field Replaceable Units FRUs 7 17 7 7 Barcode Reader P N 500983 01 0 A barcode reader is optional on some TLS units and standard on others Figure 2 2 The instructions in this section assume that a barcode reader exists in the unit and that it will be removed and then replaced If you are installing a new barcode reader for the first time or permanently removing the currently installed barcode reader follow the instructions in Chapter 8 There are two types of TLS barcode readers in use Welch Allyn models 3600 and 3700 Hither unit mounts onto the Barcode Reader Mounting Plate located on the Carriage Assembly using the same mounting screws mounting screw holes and identical cables However the 3700 model includes a special bracket already mounted onto the Barcode Reader which make
129. hoices wraps around so the operator can see all the choices by using just the A UP or V DOWN key 3 3 4 2 Editing non Multiple Choice Values If only the first character of the value is highlighted with a flashing block cursor after pressing the ENTER key the value is either numeric alphanumeric or a cartridge lo cation These values may be edited one character at a time using the ENTER key to select the character to be edited and then using the A UP or V DOWN key to change the character s value NOTE The cursor wraps around from the last to the first character Also the ENTER amp UP or Vv DOWN keys automatically repeat when held down 3 3 4 3 Editing Numeric Values Numeric values may be edited one digit at a time or the entire value may be changed by simply incrementing or decrementing the least significant digit or any intermedi ate digit When incrementing the digit 9 it goes to 0 and a carry is added to the more significant digits The opposite effect is true for decrementing This process will auto matically stop at the upper and lower limits of the valid range for each item Remem ber to take advantage of the automatic key repeat feature by holding down either the A UP or the V DOWN key The system will never allow making any value invalid The choice for each digit is lim ited to valid values For example valid values for SCSI ID s range from 00 to 15 The range of some valid values may chang
130. iage Assembly so that it is approximately 6 inches above the bottom plate Gently grasp the Carriage As sembly and lift it or push down to move it 3 Insert a 9 64 inch Allen wrench into the Access Hole in the rear of the Insertion Axis Motor 501380 Rev B TLS Expansions 9 13 9 3 2 2 9 3 2 3 9 3 2 4 9 14 10 11 Gently turn the Allen wrench counter clockwise to move the Gripper forward until both Barcode Reader mounting screw holes are accessible then remove the wrench Position the Barcode Reader under the Carriage Assembly with the mounting holes in the bracket facing up and the Barcode Reader s cable jack facing the cabinet door Align the mounting screw holes in the Barcode Reader bracket with the mount ing screw holes in the Carriage Assembly Install both 6 32 x 1 4 inch flat head mounting screws from the top side of the Carriage Assembly then securely tighten both screws with a number 2 Phillips screwdriver Insert a 9 64 inch Allen wrench into the Access Hole in the rear of the Insertion Axis Motor Gently turn the Allen wrench clockwise until the Gripper is completely re tracted toward the cabinet door then remove the wrench If the supplied cable is not already connected to the Barcode Reader connect it to the cable jack on the rear of the Barcode Reader The cable s connector is keyed but make certain that all pins are engaged Connect the Barcode Reader cable to the BCR connector
131. ifies the current selection as shown in Section 3 1 3 be low 501380 Rev B The Menu System 3 1 If a value is highlighted the A UP and V DOWN keys change the value of the highlighted character or word The DOWN key changes the charac ter to the preceding character in the sequence i e from B to A or from 2 to 1 Pressing the A UP key has the opposite effect If a multiple choice value is highlighted the A UP and V DOWN keys cycle through the available choices If the A UP or V DOWN key is pressed and held down the control key s action repeats at a rapid rate 3 1 3 The ENTER Control Key The ENTER key behaves as follows If the item pointer is pointing at a sub menu indicated by a leading bul let pressing ENTER will display the selected sub menu OeeeeeKlement Status gt Display Find Label INITIALIZE Skip Labels NO INVALIDATE ET DRIVES EMPTY If the item pointer points to a command such as POSITION commands are always displayed in all upper case letters pressing ENTER executes the command O e Position Handler To Location 111111 POSITION When a command is executed only the top line of the menu and the com mand name centered on the third line are displayed for the duration of the command s execution Oe ePosition Handler POSITION If a value contains an editable field pressing ENTER highlights the first character of the field by supe
132. ion Axis is all the way back nearest the cabinet Coor cccccccccccccecessesssseceeceeeeesensseees 6 1 17 The alert ZHome Fail appears on the control panel display and the Insertion Axis is not all the way back nearest the cabinet door ccccccessseceeeeceesteeeeneeeneeeees 6 1 18 The alert Not Clear appears on the control panel display eeeceeesseeeeeetteeeeeees 6 1 19 A key on the key pad works intermittently or completely fails to operate 6 2 1 The library tries to insert a tape into a tape drive that is already occupied 6 2 2 The Barcode Reader does not read any bar code labels ccccceceeeeeseeeeeeceeeeeeeeeeees 6 2 3 The Barcode Reader does not read bar code labels reliably ccccceceeeseeeeeeeeeeeees 6 2 4 When the library reads the barcode labels it scans the tapes without barcode labelsirepeatedl ys errar iat n eiit ebb A ECE IAS vei a labo baa tad eae 6 2 5 The alert Cart Jammed appears on the control panel display and there is no cartridge in the Handler s ripper cccccccscseseseeeseseeeeeeecececececececececececececeeeeeceeeeeeeeeeees 6 2 6 The alert Handler Jammed appears on the control panel display and a Cartridge is in the QrippPer ccccccccececeeeeeeeeseseeeeeseeeeeseseeeeeeeceeseeeeeeeeeeeeeeeseseseeeseseseseseeeees 6 2 7 The alert Handler Jammed appears on the control panel display ccceesseseceeeees 6 2 8 T
133. ion 2 11 in this example A revision letter may follow the code set name NOTE It is very important not to power off the TLS Library while reprogramming is in progress Power ing off the TLS Library is not necessary and can cause the TLS Library to lose its program con tents Send File 20x Folder C 700105 501138 388 Executive Firmware Filename 700 04209 Browse Protocol modem bi Close Cancel Figure 8 14 Send File Screen Under Transfer 501380 Rev B Firmware Updating 8 13 8 4 7 Procedure for Replacing the Flash Memory I C on Executive I Boards This procedure will lead you through the process of changing the TLS operating firm ware on an Executive I board It involves removing the rear service panel and replac ing a 32 pin DIP Flash EPROM memory integrated circuit IC Contact Qualstar Technical Support to obtain the necessary integrated circuit the Part Number is 700099 1 Remove power from the TLS first turn the power switch off and then remove the power cord 2 Remove the six Phillips screws securing the access panel on the rear of the li brary refer to Figure 8 15 Care must be taken to not remove the four screws securing the heatsink panels Phillips Screws 6 Do not remove these screws Do not remove these screws Figure 8 15 Access Panel 3 Remove the Flash Memory IC at U10 Part Number is 700099 from the Execu tive I
134. ired remove a Side Panel Section 7 4 3 to gain easy access to the I O port assembly Ca ble Assembly s plug through the holes in the side of the TLS frame 1 Turn off the TLS power and remove the power cord 2 Before installing an I O port assembly look at the front of the assembly to de termine if the Call switch is in the proper position for the library model The Call switch should be in the inner position for 42xx models and located in the outer position for model 44xx and 46xxx libraries See Figure 7 20 If needed use of a 5 16 inch wrench to move the Call switch to the proper position Call Switch Location for 42xx Models Call Switch Location for 44xx and 46xxx Models I O Port Door Figure 7 20 Call Switch Mounting Positions 3 Gently turn the I O port leadscrew by hand to position the I O port slot in the middle of the I O port assembly so that it will clear the Magazine when the as sembly is installed in the library Figure 2 8 7 30 Field Replaceable Units FRUs 501380 Rev B 10 11 Gently pull on the Call switch button to remove it Figure 2 8 Insert the I O port assembly through the open cabinet door Be careful not to damage the Call switch while inserting it through the hole in the TLS frame Make sure that the LEDs cable is positioned in the center of the cutout in the TLS frame Figure 7 19 Support the I O port assembly with one hand and install a
135. is stuck in the drive 6 2 7 During operation the alert Handler Jammed appears on the control panel display and a cartridge is in the gripper 6 12 This is typically the result of the library attempting to insert a cartridge into a storage location or tape drive and failing Possible causes 1 2 The target magazine is not fully seated The target magazine is damaged The target is a tape drive which has a tape in it already The cartridge present sensor has become dirty or failed The retaining spring in a fixed slot or the I O port has broken off Troubleshooting 501380 Rev B The library is configured for the wrong TLS model If the location is a tape drive the drive is configured to the wrong type The calibration data is corrupt and the library needs to be recalibrated The Insertion Axis is binding near the magazine end of its travel 6 2 8 During operation the alert Handler Jammed appears on the control panel display Possible causes 1 The Insertion Axis is binding The Insertion Axis is jammed against a stop The Insertion Axis motor is unplugged If the location is a tape drive the drive is configured to the wrong type The Insertion Axis has a tape jammed against the I O Slot The Insertion Axis motor system has malfunctioned 6 2 9 During operation the alert Vertcl Axis Jammed appears on the control panel display This occurs when the carriage attempts to move vertically but is una
136. it DANGER U9 A DALLAS SEMICONDUCTOR CORPORATION DS1225AB OR A SGS THOMPSON MICROELECTRONICS M48258X IC ON THE EXECUTIVE PCBA CONTAINS AN INTEGRAL LITHIUM BATTERY AN EXPLOSION DANGER EXISTS IF THE IC IS INCORRECTLY REPLACED REPLACE THE IC ONLY WITH THE SAME PART NUMBER OR AN EQUIVALENT DESIGNATED BY THE MANUFACTURER DISPOSE OF THE USED IC ACCORDING TO THE MANUFACTURER S INSTRUC TIONS GEFAHR DER U9 EIN DALLAS SEMICONDUCTOR CORPORATION DS1225AB ODER EIN A SGS THOMPSON MICROELECTRONICS M48258X IC AUF DEM EXECUTIVE BOARD ENTHAELT EINE INTEGRIERTE LITHIUM BATTERIE WENN DIESE UN SACHGEMAESS AUSGETAUSCHT WIRD BESTEHT EXPLOSIONS GEFAHR DER IC DARF NUR DURCH EINEN ARTIKEL MIT DER SELBEN ARTIKELNUMMER BZW MIT EINEM VERGLEICHBAREN ARTIKEL LAUT HERSTELLER ANGABE ER SETZT WERDEN DIE ENTSORGUNG DES ALTEN IC S DARF NUR GEMAESS HER STELLERANGABEN ERFOLGEN 501380 Rev B Introduction 1 3 2 Description and Theory of Operation 2 1 Model Identification SS S m i L l 4210 4212 4222 4420 4440 4480 4660 46120 Figure 2 1 TLS 4000 Models TLS 4000 Feature Model 4210 4212 4222 4420 4440 4480 a 2 2 pe fate Te Media capacity in cartridges 10 cartridges per magazine Additional fixed cartridge E Barcode Reader Reader I O port for automated cartridge Opt Opt insertion removal Magazine carousel
137. items like Carousel are model dependent Carousel appears in the Private menu only if the unit s model number is set to a carousel model in the Configuration Advanced Changer Mechanics menu 5 3 1 Access Access is a text string used to set a password which unlocks the Private menu It is easy to find out if a password is currently set Just press the MENU key to dis play the Top Menu then use the V DOWN key to scroll down through all of the menu items If Private is visible in the menu press ENTER to enter the Private Menu If CLEAR ACCESS is visible in the Private menu a password has been set 5 4 The Private Menu 501380 Rev B Service is the password used by qualified service personnel to access cer tain Private menu items while servicing the TLS Please note that only the first letter is capitalized Update is the password used by qualified service personnel to access other Private menu items while upgrading a TLS adding or removing a Bar code Reader or replacing the Executive PCBA Please note that only the first letter is capitalized The current password should always be cleared removed after the user finishes ser vicing a unit to prevent unauthorized access to the Private menu Clearing a password will also remove the Private sub menu from the top menu 5 3 2 Setting a Password Once set a password remains set even if the power is removed from the TLS until it is intentionally cleared
138. ithout a check character 2 3 Barcode Labels Usage If the library contains a barcode reader and barcode labels are affixed to the car tridges when barcode information is read it is stored as part of the inventory data base in the library s non volatile RAM and is available to the host computer upon re 501380 Rev B Description and Theory of Operation 2 5 quest When the changer moves a cartridge the inventory database is updated to re flect the change If the changers inventory becomes invalid e g if the Inventory Sentry Beam is vio lated the changer rescans the inventory The updated barcode label and cartridge position data is then stored in the inventory database Example After an alert that invalidates the inventory e g when a cartridge is moved by hand is cleared the changer rescans the inventory Any existing barcode labels are read and the new in ventory data is stored in the inventory database By default the library expects a modulus 43 check character The user must change the changers configuration option before using barcode labels without a check charac ter All of the labels within the TLS must be of the same check character definition either all with or all without The following steps will allow the changers configuration option to be set to not ex pect a check character 1 Press the MENU key to display the Top Menu 2 Press the ENTER key once to enter the Configuration menu 3 Press
139. ive PCBA Flash PROM The flash PROM on the Executive PCBA contains only the operating firmware and none of a unit s configuration information The number of items in the configuration data set may change with firmware revisions It is always recommended that when changing the Executive PCBA the firmware revision level remain unchanged until the new board is properly installed and the unit works satisfactorily Only then should the firmware be upgraded Don t attempt to do two things at once it can cause problems 7 14 2 2 Replacing the Executive PCBA 7 48 NOTE In the next step the spacers behind the mounting nuts on the PCBA Mounting Studs come loose when the nuts are removed 1 Remove all four nuts from the PCBA mounting studs then make sure that all four PCBA spacers are in place on the PCBA mounting studs 2 Lift the top of the Executive PCBA into the rear panel opening but do not place it onto the mounting studs 3 Press the Front cable firmly into the FRONT connector until both locking tabs on the FRONT connector close over the Front cable s connector 4 Press the I O port cable firmly into the IOPORT connector until both locking tabs on the IOPORT connector close over the I O port cable s connector 5 Ifa ground lug exits plug in onto the FRAME terminal 6 Plug the Power cable onto the POWER connector 7 First make sure that the remaining cables are not behind the Executive PCBA and that they have no
140. lean OFF Configuration OFF DriveBay OFF Executive OFF Tag OFF Inventory OFF M Display Voltage JMe Test Inventory TOR Ons OFF 3 3V dd ddd Cartridges ddddd REE RoE Ones OPE 5V dd ddd Labels ddddd RET Clientes OFF 12V dd ddd CLEAR RBT Events OFF START RBT I O Port OFF STOP RBT Machines OFF RBT Operations OFF RBT States OFF SCSI Commands ON SCSI Interrupt OFF SCSI Phases OFF Meeeeee Test Keyboard M Test LC Display 7 Private SCSI States OFF ENTER amp EXIT to exit 1 8 amp O Private menu access Sequential OFF Up Ex Re 0123456789 lt gt O for setting passwords LOCK Do En Me ddddd ABCDEFGHIJKLMNO See Section 5 3 M Test LC Display di Jaht nointi PORSTUVWXYZ 0 range asa ee etn arrow abcdefghijklmno o Isp lays as a lett pointing arrow displays as yen symbol pqrstuvwxyz This screen blinks Figure 4 1 Maintenance Menu 501380 Rev B Maintenance Menu NOTE The menus in this chapter reflect revision 2 21 of the Executive PCBA EPROM software If an ear lier revision of the software is being used some menu items may not appear in the menus 4 1 Maintenance Menu Maintenance Display Log Display Prevents Display Revision Display Stats Display Voltage SN dddddddddd Test Inventory Test Keyboard Test LC Display NOTE A Display Reservs sub menu can only be entered when a host has reserved the u
141. libration After any of these procedures are completed follow the instructions in Section 5 3 2 to recalibrate the TLS e Remove and replace the Carriage Assembly e Remove and replace the Carriage Assembly PCBA e Remove and replace the I O port assembly e Remove and reinstall replace the I O port assembly PCBA e Remove and replace the Executive PCBA If you have performed maintenance that does not affect the TLS calibration like changing an air filter or the fan assembly no special after maintenance test proce dures are necessary In this case executing the CALIBRATE command is not recom mended 501380 Rev B Field Replaceable Units FRUs 7 65 8 Firmware Updating 8 1 Firmware Replacement All firmware is contained in dual inline integrated circuits which are easily changed without the need for special tools Refer to Table 8 1 for a list of the applicable boards PCBA s Printed Circuit Board Assemblies and firmware part numbers Additionally the firmware found on the Executive boards is contained in Flash EPROMs which may be uploaded through the Medium changer s interface SCSI or optional Fibre Channel the Q Conn RS 232 interface using XMODEM file transfer or the optional Q Link Web Interface The Q Link Web Interface firmware can only be uploaded through its LAN or Internet connection NOTE Firmware should only be updated after consulting with Qualstar s Technical Support Department They can
142. ll five mounting screws Figure 7 19 Plug the I O port ribbon cable into the I OPORT connector on the PCBA Figure 7 21 Gently press the Call switch button back onto the Call switch If you removed a Side Panel reinstall it Section 7 4 4 Recalibrate the TLS See Section 5 3 2 for details 7 10 I O Port PCBA P N 500607 01 5 CAUTION After the I O port PCBA is replaced in the I O port assembly the unit must be re calibrated after the I O port assembly is replaced in the TLS The I O port assembly must be removed from the TLS before the I O port PCBA can be replaced Tools Required Number 2 Phillips Screwdriver 7 10 1 I O Port PCBA Removal 1 501380 Rev B Remove the I O port assembly from the TLS Section 7 9 1 Field Replaceable Units FRUs 7 31 MOTOR Connector fae e I O Port Cable Plug we I O Port Axis Motor 1 0 Port Lead Screw I O Port Slot JH z KCALL s Connector I O Port Door I O Full I O Clear Sensor Emitter PCBA 5 PCBA Mounting Screws Note The LED s Cable Plug is located underneath I O Port PCBA Bottom View the I O Port PCBA Figure 7 21 1 O Port Assembly 2 Gently turn the I O port leadscrew by hand to move the I O port slot away from the five PCBA mounting screws Figure 7 21 3 Disconnect the Motor cable from the I O port PCBA at the MOTOR connector 4
143. ll need this number to diagnose the problem if you contact them So always record this number along with the general context of the prob lem Troubleshooting Index No motion occurs the control panel display does not light up and the machine makes a regular clicking sound 00 0 0 ccceceseseeeeeee ee ceeeceeeaeaeaeceaeseaeseseaeseseseaeaessasaeasaeaes No motion occurs the control panel display does not light up and the machine IS 0 1 2 Ne ee eer oe ee ee The control panel display lights up but does not show text and nothing moveg The control panel display lights up and shows text no errors are displayed BUG MOCMINS MO VESE aheri E shea cs on aed neds ha eh ddkv hea estan de das ve bawess Wie The Handler moves normally but the control panel display remains dark and SHOWS NO COR ATEON EEE E EE OAS EAEE E SEEE E E E EE EEE The Handler moves normally the control panel display shows text but the control panel display remains dark cccccccsessseseseeseeeeeeeceeeeeseeeceeeeseeceeeeseeesesesenenes The Handler moves normally and the control panel display illuminates but it 6 1 1 w612 6 1 8 6 1 4 6 1 5 6 1 6 Goes NOt SHOW LEXUS ete eccseeccek tebe dest TE E EE ease Rea sda b cal cede cio eE SEEE EEEE 6 1 7 The alert Becr Failure appears in the control panel display c cceeeeeseeeeeeeees 6 1 8 The alert Yhome Fail appears on the control panel display and t
144. lways make sure that all the menu items match the in stalled hardware 7 14 4 Recalibrating the TLS 1 After making sure that the unit is properly configured see Section 7 14 3 close the cabinet door NOTE For units with firmware revision 1 22 or earlier after changing the unit s configuration switch the TLS power off and then back on before calibrating the unit This procedure ensures proper operation of the CALIBRATE command in step two below 2 Follow the instructions in Section 5 3 2 to recalibrate the unit 3 Follow the instructions in Section 5 3 3 to clear any existing passwords to pre vent unauthorized access to the Private menu 7 52 Field Replaceable Units FRUs 501380 Rev B 7 15 Drive Bay PCBA 2 Drive P N 501326 01 1 4 Drive P N 501336 01 0 6 Drive P N 501357 01 1 Tools Required e Flat blade Screwdriver e Number 2 Phillips Screwdriver e 1 4 inch Hex Nutdriver 7 15 1 Drive Bay PCBA Removal 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel Section 7 4 1 3 Remove the left Side Panel as seen from the front of the TLS Section 7 4 3 4 Usea flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch counter clockwise then open the hatch Figure 7 33 1 4 turn Fasteners 2 1 4 turn Fasteners 2 Drive Access Hatch 42xx Series 44xx Serie
145. mmed or binding 2 The Insertion Axis motor is not turning freely 3 The Insertion Axis motor is not properly connected to the I O port carriage PCBA 4 The I O port carriage cable is damaged 6 1 19 When the power is turned on the alert Not Clear appears on the control panel display 501380 Rev B This indicates that the Sentry Beam also known as the Y Clear is unexpectedly ob structed The Sentry beam is an invisible light beam which travels from an emitter at the bottom of the library to a sensor at the top between the carriage and the car tridges Its function is to detect possible collisions between the carriage and other ob jects in the library Possible causes 1 A cartridge is not fully inserted into a magazine storage slot or is hanging off of the Handler 2 A magazine is not fully seated 3 A tape is inserted in a magazine or storage slot backwards or inverted 4 A tape is protruding excessively from a tape drive 5 An object is blocking the Y Clear Sensor s Inventory Sentry Beam s optical path Possibly a cartridge lying in the bottom of the library 6 The Y Clear Sensor s Inventory Sentry Beam s detector or emitter is dirty or obscured 7 The unit is configured for no I O port but one is installed and it is not positioned all the way against the back stop 8 The unit requires calibration due to a component or FRU change Troubleshooting 6 9 6 2 Operation Failures The probl
146. mware Updating 8 9 COM2 Properties App Figure 8 9 Configure Screen Under the Properties Menu 8 4 4 VT100 Terminal Emulation Use the File Properties Settings dialog tab to configure the application for VT100 terminal emulation You may also consider ASCII Setup parameters to sat isfy your display requirements 8 10 Firmware Updating 501380 Rev B TLS Remote Front Panel Properties Figure 8 10 Settings Screen Under the Properties Menu ASCII Setup M E Figure 8 11 ASCII Setup Screen under Settings Screen 501380 Rev B Firmware Updating 8 11 8 4 5 Remote Library Command Mode To access the Remote Library Command Mode press the ESC key and type cmd fol lowed by the lt Enter gt key This will display the Command Help screen depicted in Figure 8 12 followed by a DOS like command prompt gt Commands may now be en tered in lower case text All commands must end with the lt Enter gt key Most termi nal emulators support the backspace key for correcting typing errors Quotation marks are shown for clarity and are not to be typed in the actual command line E Com2_96 HyperT erminal iof x Fie Edit View Call Transfer Help Qualstar Remote Library Commands Command Help Drive select AIT only Exit to Front Panel foe log og Reset TLS Unlock log modem firmware download bs ai Connected 1 06 47 VT100 9600 8 N 1 SCROLL CAPS NUM Capture yy Figure 8 12 Rem
147. n Sensor with the Carousel Gear Guard when you reinstall the Carousel Figure 7 35 5 Align the lower Carousel Bearing with the TLS Midplate then lower the Carou sel down into place Figure 7 37 Be sure to align the Carousel Gear with the gear on the Carousel Motor shaft as you lower the Carousel into position 6 Align the Upper Carousel Bearing with the Upper Carousel Pivot Support then lower the Upper Carousel Pivot Support down through the top of the TLS onto the Upper Carousel Pivot Figure 7 37 7 Align the mounting screw holes in the Upper Carousel Pivot Support with the mounting screw holes in the TLS then use a number 2 Phillips screwdriver to install all three Upper Carousel Pivot Support mounting screws Figure 7 36 8 Replace the right Side Panel Section 7 4 4 9 Replace the Top Panel Section 7 4 2 7 60 Field Replaceable Units FRUs 501380 Rev B 7 18 SCSI High Voltage Differential Adapter PCBA P N 501407 01 1 Tools Required e Number 2 Phillips Screwdriver gt eee 4 MITI III Mounting MII MITI oo T Tint lI L Figure 7 39 TLS Rear View 7 18 1 SCSI High Voltage Differential Adapter PCBA Removal 1 Turn off the TLS power and remove the power cord 2 Use a number 2 Phillips screwdriver to remove all six Rear Service Panel mount ing screws Figure 7 39 then remove the panel 3 Disconnect the SCSI cable from connector SCSIID on the HVD Adapter PCBA Figur
148. n finding the problem Possible causes 1 The Handler power supply module has failed 2 There isa short in the Executive PCBA s 12V circuits 6 1 2 When the power is turned on no motion occurs the control panel display does not light up and the machine is quiet Possible causes 1 The unit is not connected to an AC power source 2 The AC power source is not active 3 The fuse is blown 4 The AC power is not connected properly internally 5 The fuse is blown due to a short in the internal wiring 6 The fuse is blown due to a failed power supply module 7 The Handler power supply module is not connected to the Executive PCBA 8 The Handler power supply module has failed 9 There is a short in the Executive PCBA s 12 volt circuits 6 1 3 When the power is turned on the control panel display lights up but does not show text and nothing moves Possible causes 1 The Executive PCBA has failed 2 The Executive PCBA has never been factory initialized 501380 Rev B Troubleshooting 6 3 3 The firmware on the Executive PCBA was destroyed because the power was in terrupted while uploading new code If this happens you must replace the execu tive PCBA or replace the DIP Flash Memory chip on the Executive PCBA 6 1 4 When the power is turned on the control panel display lights up and shows text no errors are displayed but nothing moves Possible causes 1 The door is ajar 2 The door is not completely
149. nch Allen Hex Wrench e Torque Wrench Capable of at least 50 in pounds Field Replaceable Units FRUs 501380 Rev B Material Required e Loctite 242 Threadlocker Spring Cup Assy and Plastic Washer Handler Power Supply I O Port Assy Y Clear Detectors m Control Panel IS Executive PCBA Rear Guide Shaft Ae A Cartridge Magazine Vertical Y Axis ES Lead Screw AN Carriage Handler Gripper Power Switch i and Barcode Reader Cen _ Cooling Fans ront Guide Sha __ i m sos Cable Tape Drives Connectors E Vertical Y Axis AC Power Cord Home Sensor Probe Receptacle Y Clear Emitter Assy Tape Drive Power Supply Drive Bay PCBA Figure 7 3 TLS 4000 Side View Fixed magazine Models 7 5 1 Carriage Assembly Removal 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel as described in Section 7 4 1 3 Use a 7 64 inch Allen wrench to remove both socket head Carriage Cable Clamp mounting screws Figure 7 4 4 Manually raise the Carriage Assembly up sufficiently to expose the ribbon cable connector on the underside 5 Disconnect the Carriage Assembly s double ribbon cable connector by pushing outwards on both ejectors located on the ends of the connector Set the cable to the right side of the cabinet 6 Lower the carriage to the bottom of the TLS 7 Usea 1 8 inch
150. ne or two minute delay time 3 The host software then determines where the tape cartridge should be stored The storage location can also be manually determined using the menu system provided the menu system has not been locked by the system administrator cau y NOTE The AIT 1 tape cartridge is write protected when the Enable Protect Tab is open The AIT 2 and AIT 3 tape cartridges are write protected when the Enable Protect Tab is up towards the label side of the cartridge Label Side 1 AIT 1 Tape Cartridge AIT 2 amp 3 Tape Cartridge 000019 LAO TL Attach the barcode label to the cartridge with the numbers at the top as shown Write Enabled Protect Tab Shown with Write Enabled Figure 3 3 Inserting a Tape Cartridge into the I O Port 3 1 6 2 Parking the Handler While the operating display is visible Figure 3 1 press and hold down the Daisy key to view the Daisy key menu Figure 3 3 press the A UP or V DOWN key to execute the PARK HIGH or PARK LOW command then release both keys 3 4 The Menu System 501380 Rev B 3 2 The Top Menu To see the Top Menu turn on the TLS wait until it displays the date and time then press the MENU key The operator should see a display like the one in Figure 3 4 fele ee esi TATTI gt het llle I rfafifefete nfalatcte I Jofefet fa
151. nit or elements within the unit The Maintenance menu contains multiple Display items Display items look like the sub menus found in the Configuration and Operation menus but they generally do not contain editable values or executable functions We prefer to call the Display items status screens because they display the present status of various TLS elements 4 1 1 SN This number is the serial number of the library which corresponds to the number printed on the nameplate label located on the rear of the library 4 2 Maintenance Menu 501380 Rev B 4 2 Maintenance Display Log Menu Display Log Display BDC OFF Clean OFF Configuration OFF DriveBay OFF Executive OFF iI2d OFF Inventory OFF IToport OFF RBT Actions OFF RBT Client OFF RBT Events OFF RBT I O Port OFF RBT Machines OFF RBT Operations OFF RBT States OFF SCSI Commands ON SCSI Interrupt OFF SCSI Phases OFF SCSI States OFF Sequential OFF CLEAR LOCK UNLOCK 4 2 1 Introduction 501380 Rev B The TLS has a built in logging facility that can keep track of various system activities The settings made in the Configuration Advanced Log menu determine which TLS activities are logged See the TLS 4000 Installation and Operation Manual Qualstar document number 501370 This menu determines which of the logged items are to be displayed If an item is set ON any of its logged data will be displayed If an item is set OFF it will
152. nto the hole in the bottom plate Field Replaceable Units FRUs 7 11 CAUTION To prevent scratching the Leadscrew s delicate Teflon coating carefully follow the instructions below LAAL S S Sf To install the Leadscrew Spring Cup subassembly lift the Carriage Assembly all the way up to the top of the Vertical Y Axis range of motion and hold it there Insert the bottom end of the Leadscrew Figure 7 8 into its hole in the top plate then lower the Leadscrew down into the threaded hole in the Vertical Y Axis Leadscrew Motor Nut Figure 7 6 Thin metal spacer on end of Leadscrew df G LAP PILL DD I A DPS J Qa Lower this end into the cabinet Figure 7 8 The Carriage Assembly Leadscrew 10 11 12 13 14 Make sure that the thin metal spacer is positioned on the end of the Leadscrew See Figure 7 8 Lower the Carriage Assembly back down onto the bottom plate Manually rotate the Leadscrew clockwise as seen from the top of the TLS until you feel resistance to further rotation This resistance indicates that the Lead screw is fully inserted into the hole in the bottom plate Lay the TLS on its left side as seen from the front to gain access to the bottom Leadscrew retaining screw Apply one drop of Loctite 242 to the threads on the Leadscrew Retaining Screw a 10 32 x 3 8 inch Button Head Socket Cap screw then insert the screw through the bottom plate and into
153. of the TLS frame give access to the nuts on the back of the Fan Assembly s mounting screws 2 Remove the Tape Drive Power Supply Section 7 18 3 Use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the Drive Access Hatch counter clockwise and open the hatch NOTE In the next step the nuts on the back of the screws come loose when the screws are removed 4 Remove the ground strap screw Figure 7 12 and Figure 7 14 and the flat head mounting screws at the bottom of the Drive Access Hatch then lift the Drive Ac cess Hatch off of the TLS Figure 7 15 Ground Strap Ground Strap Screw a m Nut Washer Drive Access Hatch Figure 7 14 Ground Strap Screw 5 Disconnect the SCSI Cable s from the Drive Access Hatch 501380 Rev B Field Replaceable Units FRUs 7 23 6 Lift the Line Plug Cover out of the TLS 7 Use a number 2 Phillips screwdriver to remove all six Rear Service Panel mount ing screws then remove the Rear Service Panel Figure 7 25 8 Carefully cut the Cable Tie on the Executive PCBA that is attached to the Fan Assembly s power cables See Figure 7 16 9 Unplug the Fan Assembly s power cable from the Executive PCBA at the 12V Fans connector Figure 7 16 Fan Assembly Line Plug Cover Mounting Screws 4 Drive Access Hatch Drive Access Hatch Mounting Screws Figure 7 15 Rear view of a TLS as seen from the Top 10 Unplug th
154. oise When the power is turned on in a library with a carousel one of the things that hap pens is the carousel attempts to home itself This means it attempts to find the small slots in the gear guard using the opto sensors on the carousel PCBA and align itself with one of these slots It counts the number of stepper motor steps between the slots to verify proper operation Any problem in this process results in this alert If the li brary make no noise during this process this indicates that the motor is not being driven Possible causes 1 The cable from the Executive PCBA to the Carousel PCBA is damaged or discon nected 2 The Carousel motor cable is damaged or disconnected 3 The unit is configured to be a carousel model and no carousel is installed 4 The Executive PCBA has failed 5 The Carousel motor has failed 6 1 15 When the power is turned on the alerts Carousel Jammed appears on the control panel display Also the Carousel motor makes a loud noise and does not turn or the carousel turns then stops and makes a loud noise 501380 Rev B When the power is turned on in a library with a carousel one of the things that hap pens is the carousel attempts to home itself This means it attempts to find the small slots in the gear guard using the opto sensors on the carousel PCBA and align itself with one of these slots It counts the stepper motor steps between the slots to verify proper operation Any problem in
155. on 7 4 8 4 Remove all four protective Screen mounting screws Figure 7 27 5 Disconnect the Power Cable and the 2 Wire Cable connectors from the Power Supply PCBA Figure 7 27 7 42 Field Replaceable Units FRUs 501380 Rev B Power Supply Mounting Screws 4 e ol D Power Cable Connector i 2 Wire Cable i Connector 500826 02 9 A Protective a 5 Screen E Je Tape Drive Powe Supply Lapel Screen Mounting Screws 4 Power Supply Mounting Screws 4 Screen Mounting Screws 4 H G 500826 03 7 Tape Drive 500826 12 8 Power Supply Label ft Protective 77 __ Power Cable Screen G Connector 2 Wire Cable Connector 2 Wire Cable Connector Power Cable Connector Figure 7 27 Tape Drive Power Supplies 6 Remove all four Power Supply mounting screws Figure 7 27 7 Lift the Power Supply out of the TLS 7 13 2 Tape Drive Power Supply Replacement 1 Insert the Power Supply into place in the side of the TLS with its 2 Wire Cable connector towards the bottom or rear of the TLS NOTE Make sure that the Power Supply is turned so that the 2 Wire Cable connector on the PCBA is facing down for vertical mounting power supplies on the larger libraries or towards the back of the library for horizontal mounting power supplies on t
156. ories are always uppercase Besides magazine location there are four other types of locations defined by this character F for Fixed H for Handler I for I O port P for Private and T for Tape Drive These two digits are used to describe which tape drive or which magazine slot is selected Table 3 2 physical Character Definitions mr feen Bo mesonen SSCS Table 3 3 Location Designator Examples CEEL ad By changing the Space character from a p to an a you can view the SCSI element address of the physical location described in the physical space More on this subject in the next chapter Element addresses are in the range of 0 to 65535 3 3 4 Editing Values To change a displayed value point to its name using the A UP and VW DOWN keys then press ENTER Not all values are editable If the cursor does not appear over the value when the ENTER key is pressed then the value cannot be changed If the cur sor appears over the first character only the value is either numeric alphanumeric 3 8 The Menu System 501380 Rev B or a cartridge location If the cursor appears over the entire value it is a multiple choice value 3 3 4 1 Editing Multiple Choice Values If the item contains a multiple choice value the entire value will be overlaid with flashing block cursors Use the A UP key to select the next value and the Vv DOWN key to select the previous value then press EXIT when done The list of c
157. ote Library Commands 8 4 6 Xmodem Firmware Download lt xdl gt The xd1 command instructs the library to receive new TLS firmware via an object file on the remote terminal computer using the XMODEM communications protocol If the transmission is terminated at the terminal emulator the TLS will ignore the par tial download Do not turn off TLS power while the update is in progress If the entire firmware object file is successfully downloaded the TLS will reprogram itself and then restart automatically Once the library restarts the user will see the Qualstar Remote Library Control Panel 8 4 6 1 Example of a download session Enter the command xd1 The application will respond Receiving TLS Firm ware to indicate it is waiting for the user s xmodem data 8 12 Firmware Updating 501380 Rev B TLS Remote Front Panel HyperTerminal OF x File Edit View Call Transfer Help Ole als ala Al Qualstar Remote Library Commands Command Hel p Exit to Front Panel Lock log log modem firmware down load dedi Receiving TLS Firmware vv Connected 2 30 10 VT100 9600 8 N 1 SCROLL CAPS NUM Capture y Figure 8 13 Example of Xmodem Firmware Download Use the HyperTerminal menu function Transfer gt Send File to download the TLS firmware file to the library TLS firmware object files are typically named 700105 211 where 700105 represents the code set name and 211 is the Version Ver s
158. our screws securing the heatsink panels 3 Remove the Flash Memory IC at U4 Part Number is 700105 from the Executive PCBA using a flat blade screwdriver or equivalent tool Note the IC location U number is identical on Executive III and IV boards Pry the IC from either end slightly and repeat for the other end Continue this procedure until the part is loosened enough to be removed by hand Refer to Figure 8 17 700105 or 700115 Figure 8 17 Executive III or IV PCBA 4 Install the new 700105 or 700115 Flash Memory IC at U4 Note the orientation of pin 1 Make certain that all pins are fully inserted into the socket 5 Replace the access panel and secure it with the six Phillips screws 8 16 Firmware Updating 501380 Rev B 6 Connect the power cord and switch the power on 7 GototheMaintenance Display Revision menu and verify the firmware P N and Revision are correct See Table 8 3 8 4 9 Procedure for Replacing the Flash Memory I C on Drive Bay Boards This procedure will lead you through the process of changing the operating firmware on a TLS 4000 Drive Bay Board It involves opening a drive access hatch or removing a drive access panel and replacing a 28 pin DIP Micro controller integrated circuit IC on the Drive Bay board Contact Qualstar Technical Support to obtain the neces sary integrated circuit 1 Remove power from the TLS first turn the power switch off and then remove the power cord 2 On TLS 42xx
159. ower supply See Figure 7 26 The label will read 500826 xx x Make sure that the replacement power supply has the same part number or its equivalent as the one that is to be removed 1 Turn off the TLS power and remove the power cord 2 Remove the Top Panel Section 7 4 1 3 Use a Number 2 Phillips screwdriver to remove all six Rear Service Panel mounting screws Figure 7 25 then remove the Rear Service Panel 4 Disconnect the Switch Bracket Front cable and the I O port cable from the Ex ecutive PCBA Figure 7 25 then lift the cables out through the openings in the top of the TLS Figure 7 26 5 Remove all four protective Screen mounting screws then lift the Screen off of the TLS Figure 7 26 6 Disconnect the Power Cable and the 2 Wire Cable connectors from the Power Supply PCBA Figure 7 26 7 38 Field Replaceable Units FRUs 501380 Rev B Mounting Screws 6 IOPORT Connector FRONT Connector Executive PCBA Figure 7 25 TLS Rear View 501380 Rev B Field Replaceable Units FRUs 7 39 Power Supply Mounting Screws 4 Protective Screen Mounting Screws 4 500826 01 1 Switch Bracket FRONT Cable Handler Power Supply Label Power Cable Connector 500826 05 2 a Brown Wires 2 Wire Cable Power Cable Connector Connector Screws 2 2 Wire Cable Connector 500826 09 4 S
160. r It is useful only to a Qualstar Technical Support technician Synchronized TRUE FALSE When an inventory item is modified on one side of the library the data is first only in the corresponding sides Executive PCBA The data will not be trans ferred to the opposite sides Executive PCBA until a synchronization occurs Type Data This value indicates the type of element that is at the selected location DRIVE HANDLER I O PORT or magazine SLOT Tape Ejected Data When the Type value is set to DRIVE this value is displayed for the drive at the selected location The default value is FALSE However if the most re cent inventory scan found a tape ejected from the drive this value will be TRUE Table 5 3 Private Display Locations Data 5 18 The Private Menu 501380 Rev B 5 4 11 The Private Display Positions Status Screen P Display Positions Is ddddd X ddddd Yas tddddd PeriodyY ddddd Zi tddddd PeriodZ ddddd The Display Positions status screen displays the current position of the four motor driven positioners The positions are given in motor steps counted from the home po sition of each axis There are 24 steps per revolution for the Vertical Y Axis and In sertion Z Axis motors There are 200 steps per revolution for the I O port Axis and Carousel X Axis motors e IS This value indicates the current I O Port carrier position A value of 0 means that the I O Port Slot is at its home position full
161. r and disconnect CAROSL Cable and the Car ousel Motor Power Cable from the Carousel PCBA Figure 7 35 NOTE If necessary remove magazines and rotate the carousel slightly by hand to reach each PCBA mounting screw Figure 7 35 4 Use a number 2 Phillips screwdriver to remove all three PCBA mounting screws and PCBA spacers Figure 7 35 CAUTION In the next step be careful not to damage the Carousel Position Sensor on the Carousel Gear Guard Figure 7 35 as you remove the Carousel PCBA 5 Lift the Carousel PCBA slightly to clear the PCBA Alignment Pin then gently slide the PCBA along the Carousel Gear Guard toward the front center of the 7 56 Field Replaceable Units FRUs 501380 Rev B cabinet When the Carousel Position Sensor is in front of the Carousel Gear Guard slide the Carousel PCBA towards the cabinet door to remove it Figure 7 35 7 16 2 Carousel PCBA Replacement CAUTION In the next steps be careful not to damage the Carousel Position Sensor on the Carousel Gear Guard Figure 7 35 as you install the Carousel PCBA Make sure that the Carousel PCBA is replaced with the 500617 01 4 version of the PCBA 1 Turn off the TLS power and remove the power cord 2 Hold the Carousel PCBA level and turn it so that the Carousel Position Sensor faces the Carousel Gear Guard 3 Gently slide the PCBA along the Carousel Gear Guard toward the left rear of the cabinet and fit the PCBA down over the P
162. r the I O port clear sensor s optical detector TVYOFULL This value is the threshold for the I O port full sensor s optical detector YCLEAR This value is the threshold for the Inventory Sentry Beam s optical detector This sensor is also known as the Y Clear Sensor YCLEARM This item appears in the menu but it is not used for TLS 4000 libraries Y DATA 0 This value is the location of the top tape drive Y Drive Ofst0 through Y Drive Ofst3 These values are the distances between tape drives Y FIXED 0 This value is the location of the first fixed slot Y FIXED 1 This value is the location of the second fixed slot Y I O PORT This value is the location of the I O port slot Y PRIVATE This value is the location of the Private Slot Y SHUTTLE This item appears in the menu but it is not used for TLS 4000 libraries Y STORY 0 This value is the location of the bottom slot in the bottom magazine on the first face The Private Menu 5 11 5 4 5 The Private Carousel Menu Private Carousel Current Stop d Demand Stop d ABORT SLEW SLEW Current Pos tddddd Index BLOCKED STEP DOW STEP UP The Carousel menu allows the user to completely control the Carousel and to display the Carousel s current position NOTE Carousel is a model dependent item It appears in the Private menu only if the unit s model number is set to a carousel model in the Configuration Advanced Changer Mechanics menu
163. remove the power cord Use a number 2 Phillips screwdriver to remove all six Q Link panels mounting screws Figure 7 41 then move the panel backwards to access the cables Disconnect the AUPWR cable from the POWER connector on the Q Link PCBA as shown in Figure 7 42 Disconnect the SERIAL ribbon cable from the SERIAL connector on the Q Link PCBA as shown in Figure 7 42 Field Replaceable Units FRUs 7 63 Executive PCBA SERIAL Connector SERIAL Ribbon Cable AUXPWR Connector behind ribbon cable AUXPWR Cable Q Link PCBA SERIAL Connector POWER Connector Figure 7 42 Detail of AUXPWR and SERIAL Cable Connections on Q Link PCBA 7 19 2 Q Link Replacement This procedure assumes that the PCBA was removed in Section 7 19 1 1 Connect the AUPWR cable to the POWER connector on the Q Link PCBA as shown in Figure 7 42 2 Connect the SERIAL ribbon cable to the SERIAL connector on the Q Link PCBA as shown in Figure 7 42 Make sure that the colored edge of the ribbon cable faces to your right side when the cable is installed 3 Carefully align the Q Link panels six mounting screw holes with the six threaded holes in the rear on the TLS 4 Using a Phillips screwdriver secure Q Link to the rear of the TLS using the six screws removed earlier Refer to Figure 7 41 7 64 Field Replaceable Units FRUs 501380 Rev B 7 20 After maintenance Test Procedures The maintenance procedures listed below do affect the TLS ca
164. removed after the service technician finishes using the Private menu Three things happen when a user clears the password e Private disappears from the Top Menu e Access reappears in the Private menu e CLEAR ACCESS shown in Section 5 3 3 disappears from the Private menu 1 Press the MENU key to open the Top Menu 2 Use the V DOWN key to move the pointer to Private 3 Press the ENTER key to enter the Private menu eevoceccceeeeePrivate Blower Calibration Left Calibration Right CALIBRATE Carousel CLEAR ACCESS Configuration Display A D Display Locations Display Positions Display Sensors DriveBay Executive ESET SCSI BUS 4 Use the V DOWN key to move the pointer to CLEAR ACCESS 5 Press the ENTER key to execute the CLEAR ACCESS command 6 Press the MENU key twice to exit the menu system The password is now cleared Notice that Private is no longer visible in the Top Menu 501380 Rev B The Private Menu 5 7 5 4 The Private Menu 5 4 1 Private CALIBRATE Command The CALIBRATE command should not be executed without a specific reason for doing so because it involves risk For example if the CALIBRATE command is used incor rectly improper Handler operation may result Therefore if the Handler is properly picking and placing cartridges and the user does not have a specific reason for using the CALIBRATE command recalibrating the TLS is not recommended Some
165. rimposing a flashing cursor over it This in dicates the Edit mode is active and the value of the highlighted character can now be changed using the A UP and V DOWN keys In the Edit mode pressing ENTER moves the cursor one character to the right If the cursor is over the rightmost character pressing ENTER moves it back around to the leftmost character The action repeats if the ENTER key is held down If a value contains a multiple choice field pressing ENTER highlights the field by superimposing a flashing cursor over it Pressing ENTER again has no effect The Menu System 501380 Rev B 3 1 4 The EXIT Control Key The EXIT key behaves as follows While editing a menu item s value pressing the EXIT key exits the editor and restores the pointer to the menu item Note that all values changed during editing are actually changed exiting does not undo those changes Press the EXIT key while pointing to any item in a menu to return to the next higher menu Press the EXIT key while the Top Menu is displayed to exit the Menu mode 3 1 5 The CALL Control Key Pressing CALL causes the I O port slot to extend and open the I O port door Fully in serting a cartridge causes the I O port slot to retract and close the I O port door Pressing CALL a second time will also retract the I O port slot and close the door 3 1 6 The Daisy Key and I O Port Operation ato When the Operating Display is visible the Daisy key can be us
166. rmware is being changed DO NOT POWER OFF It is very important not to power off the TLS while reprogramming is in pro gress Doing so can cause the library to lose all of its program contents Following the upgrade the TLS will perform an internal initialization function followed by a scanning of the TLS inventory The FIRMWARE UPGRADE message will be cleared when the process has com pleted Go to the Maintenance Display Revision menu The displayed Part Number and Revision must correlate with the firmware just uploaded 8 3 Firmware Update via Q Link Q Link allows for the uploading of library firmware using your web browser Please see the Click on the Library menu item under the Upload Firmware folder in the menu tree to access the Private Firmware Upload Library screen and follow the in structions below 501380 Rev B Firmware Updating Q Link Microsoft Internet Explorer File Edt View Favorites Tools Help e gt 0 A A a a 2 9 8 323 42 8 3 Refresh Home istoy Mail Back Foward Stop Search Favorites Media Hi Print Edit Discuss Messenger Address hitp 710 10 10 10 main coi 7 Go Links Best of the Web Channel Guide gt Private Firmware Upload Library Position Handler al Browse Sequential 9 Unload Drive Upload Library Firmware amp Support 9 Qualstar Support Choose Browse to select a firmware file to upload or type the n
167. rpret the check character as an additional character and you will see one extra character in the element label reported on the SCSI bus or in the menus Possible causes 1 The barcode labels are not of a high enough quality for reliable reading 2 The barcode labels are dirty or damaged 3 The barcode labels are printed in a code that the library configuration does not understand 4 The lens on the face of the barcode reader is not clean 5 The configuration is set to the wrong type of barcode reader 6 The barcode reader has failed 7 The Configuration Advanced Changer LabelCheckChar label check character option is not set correctly 6 2 5 When the library takes an inventory and reads the barcode labels it scans the 501380 Rev B tapes without barcode labels repeatedly The library can be configured to make several attempts to read a label with the bar code reader if it cannot read the label the first attempt If the library is configured this way and no label is on the cartridge it will be scanned several times before the library abandons the effort Possible causes 1 The Fixed Labels value in the Configuration Advanced Changer Inventory menu is set to ALL and some of the Fixed Slot cartridges do not have barcode labels Change the Fixed Labels value to SOME or put bar code labels on all of the Fixed Slot cartridges 2 The Mag Labels value in the Configuration Advanced Changer Inventory menu is set to A
168. s Qualstar P N 500750 02 1 for TLS 4212 Models Number 2 Phillips Screwdriver A TLS 4000 Installation and Operation Manual Qualstar document number 501370 NOTE An I O port kit contains an I O port with attached circuit board and five mounting screws Kit P N 500750 02 1 will also contain two single slot receptacles 9 4 2 I O Port Installation Follow the instructions in this Section to add an I O port to a TLS that currently does not have one first time installation The I O port mounts to the underside of the top of the TLS unit 9 16 TLS Expansions 501380 Rev B CAUTION The unit must be recalibrated after the I O port assembly is installed in the TLS NOTE If desired remove a Side Panel Section 7 4 3 to gain easy access to the I O port assembly ca ble assembly s plug through the holes in the side of the TLS frame Front Rear I O Port Mounting Screws 5 LED Cable Inventory Sentry Beam Circuit Board Mounting Screws 3 I O Port Cable Figure 9 13 Top View of TLS with Top Panel removed 9 4 2 1 Removing the inventory sentry beam circuit board 1 Turn off the TLS power and remove the power cord 2 Open the cabinet door 3 Remove the Top Panel Section 7 4 1 4 Unplug the I O port ribbon cable from the inventory sentry beam circuit board Figure 9 18 5 Support the inventory sentry beam circuit board and bracket with one hand then remove all three of it s mounting scre
169. s 46xx Series Drive Access Hatch Figure 7 33 TLS Rear Views 5 Disconnect all the cables from the Drive Bay PCBA Figure 7 34 501380 Rev B Field Replaceable Units FRUs 7 53 PWRDST Rear View of TLS PCBA _ a Mounting Screws 3 a Nay DIPWR O _ D1CNTL D2PWR D2CNTL sina D2137 YCLEAR Figure 7 34 Drive Bay PCBA 42xx model shown NOTE In the next step the nuts on the back of the PCBA mounting screws come loose when the screws are removed Some model libraries have 3 PCBA mounting screws while others have 5 or 7 PCBA mounting screws 6 Hold the PCBA mounting nut on the back of a PCBA mounting screw with a 1 4 inch nutdriver then use a number 2 Phillips screwdriver to remove the PCBA mounting screw Figure 7 34 Remove the remaining PCBA mounting screws the same way 7 Lift the Drive Bay PCBA out of the TLS 7 15 2 Drive Bay PCBA Replacement 7 54 1 Insert the Drive Bay PCBA into the TLS and align its mounting screw holes with the PCBA mounting screw holes in the TLS frame Figure 7 34 2 Install a PCBA mounting screw then thread a PCBA mounting nut onto the PCBA mounting screw Reinstall the remaining PCBA mounting screws the same way Field Replaceable Units FRUs 501380 Rev B 3 Hold a PCBA mounting nut with a 1 4 inch nutdriver then use a number 2 Phil lips screwdriver to tighten the PCBA mountin
170. s at this point repeat steps 3 8 above to display the Private menu 10 The Private menu should now be displayed eccccvccvecveeePrivate Access 2227222222 Calibration These two do not appear CALIBRATE until after a legitimate Carousel password is entered Defaults Display A D Display Locations Display Positions Display Sensors DriveBay Executive RESET SCSI BUS Restrictions SCSI 11 If necessary use the V DOWN key to move the pointer to Access 12 Press the ENTER key to start editing the Access value entering a password A flashing cursor should appear at the first character s position NOTE If a MASTER SECURITY message appears instead of a flashing cursor in step 11 above follow the instructions in Section 5 2 3 to disable the Master Security Lock then repeat this section to set the desired password 5 6 The Private Menu 501380 Rev B 13 Press the A UP or V DOWN key repeatedly to select the desired character be sure to use the correct capital and lower case letters then press the ENTER key once to shift the flashing cursor to the next character position 14 Repeat step 12 to finish entering the password 15 Press the MENU key repeatedly to leave the menu system and set the password 5 3 3 Clearing the Password Clearing removing the current password prevents unauthorized personnel from ac cessing the Private menu and accidentally disabling the TLS The current pass word should always be
171. s it interchangeable with the larger 3600 model If a model 3600 Barcode Reader is replaced by a model 3700 or vice versa during this replacement procedure the TLS must be reconfigured to reflect the change in hard ware Use the Configuration Advanced Changer Mechanics menu s BCR value to reconfigure the TLS for the proper Barcode Reader model number NOTE The installation of a Welch Allyn model 3700 Barcode Reader requires that the TLS firmware be at Revision 1 09 or higher Enter the Maintenance Display Revision menu to view the Revision value it must be 1 09 or higher If the Revision value is 1 08 or lower you must first upgrade the TLS firmware This can be accomplished via a variety of procedures as described in this manual or Product Information Note 012 Tools Required e Number 2 Phillips Screwdriver e 9 64 inch Allen Hex Wrench 7 18 Field Replaceable Units FRUs 501380 Rev B Barcode Reader _ Gripper Assembly mn A i A Barcode Reader Barcode Reader Cable Access Hole in rear of Mounting Screws Figure 7 11 Insertion Axis Motor Barcode Reader TLS 180 360 Model Shown Refer to Figure 7 11 7 7 1 Barcode Reader Removal 501380 Rev B NOTE It is not necessary to remove the Carriage Assembly from the TLS before removing the Barcode Reader 1 Turn off the TLS power and remove
172. s that are followed by a status message This is indicated by colon after the menu name followed by the status message which summarizes the state of the sub menu about to be en tered The status message is not editable Example e T1 Random 04 In this example Tape Drive T1 is in the Random mode and is set to SCSI ID 4 Pressing the ENTER key when selected will enter the Tape Drive T1 sub menu The Menu System 501380 Rev B 3 3 2 Values The data to the right of the colon after a value name represents the current value of that item There are several types of values 3 3 2 1 Numeric Values These values may contain leading zeros Valid values are separately determined for each item and are always within a contiguous range All numeric values carry and borrow to or from their more significant neighbors There are three types of numeric values found within the system e Unsigned Decimal Values Examples 23 07 123 e Signed Decimal Values These values are always indicated by the presence of a plus or minus sign in front of the numeric value The plus or minus signs are editable Examples 07 7 123 e Hexadecimal Values These values are always unsigned and consist of the digits 0 9 and upper case letters A F Leading zeros are always indicated Examples 003F FE10 3 3 2 2 Alpha Numeric Values These values can contain up to 96 different characters including ten digits 0 9 upper and lower case letters and special char
173. scceececesseees 2 1 Xle Model Identifications cciis ccsfectectscciesdeelacg ann e eaa a a a a teens 2 1 22 General Description receh anA E a h oaths e a be E vets a E 2 2 22 0 Motion Systems onas a N e e ended tot e a a a 2 2 D22 Sensors sh arin eae Gl eee Glee Ean he oan Gls Ge epee eae 2 3 223 Handler Solenoid etiain a a a a e ai ai aii 2 5 224 Barcode Readers ssczciiv sccteccsesve ni n nan E E E A E 2 5 aa Barcode Label Sarrg aren ESR oii uk a A Ais 2 5 2 3 Barcode Labels Usage sirni iccdael sive ddeckeeteecassvecdoubavesesc cesteeslessicdegsistecsssvieredaueveds 2 5 2 4 Component Identification cccccccccccccccecsessssececececeesessessececesecseserssseeecesesenersaeeeeess 2 6 24 1 TELS Models excise cdecessedices e es snnedeevl Eai cede via sastee R chute Wand euedeewataaeesiaws 2 7 DAD Handlers E E TAE TT T insta E A E A EE A T ET 2 9 AA 37 VO Port Assembly i ck el aie eed eth GLAS dh 2 9 2 4 4 Field Replaceable Units FRUS cccccccccccccccccceseeeecececececesecececececeseceseseeeeaes 2 10 3 Th Menu Sy Stewie iesieta ceanna taa oea seksiin aestas sas iias sdate iesse Stas 3 1 38 1 Using the Menu Control Keys cccciccccesssscscceceesensssecececceceesensaeceeececsenenssseseeeeeens 3 1 8 1 1 The MENU Control Key cccccccccesssssssscccccscesssssessneaccescossessesneaecescsssesseneaes 3 1 3 1 2 The A UP and VW DOWN Control Keys cceccccessccccceeeesesssseceeeceeeseeensaees 3 1 3 1 8 The EN
174. ssage The calibration process takes about 80 seconds to complete If the calibration process does not succeed an Alert message indicating that a fault occurred dur ing calibration is displayed 5 4 2 Private CLEAR ACCESS Command This command is used to clear the Access value the active password and defeat Pri vate menu access as explained in Section 5 3 3 5 4 3 RESET SCSI BUS Command This command forces a BUS RESET command on the SCSI bus It may be used with caution to solve system development problems However using this command could prove quite disruptive on a live system 501380 Rev B The Private Menu 5 9 CAUTION Executing a RESET SCSI BUS Command could adversely affect another device or host system that is connected to the same SCSI bus Use this command with great caution To Reset the SCSI Bus 1 Press the MENU key to open the Top Menu 2 Use the VW DOWN key to move the pointer to Private then press the ENTER key to open the Private menu 3 Use the A UP or V DOWN key to move the pointer to RESET SCSI BUS 4 Press the ENTER key to execute the RESET SCSI BUS command NOTE The RESET SCSI BUS command is locked by both the Master Security Lock and the Inventory Lock If the user gets a SECURITY message the user must first unlock the security locks before proceeding Use the procedure in section 5 2 to enter the Security menu and disable the Master Security Lock The user can also disable t
175. sses that the user wishes to log Refer to the Configuration Advanced Log section in the TLS 4000 Installation and Operation Manual Qualstar document number 501370 for details 501380 Rev B Maintenance Menu The user can also use the Display Log Entry menu to turn the data display class masks on or off as the user can do with the Display Log menu The difference here is that logging activity is suspended when the user enters Display Status screen and remains suspended while the Display Log Entry menu is displayed Logging activity is reactivated when the user returns to the Mainte nance Display Log menu 2 Press the EXIT key twice to return to the Maintenance Display Log menu 4 4 Maintenance Display Prevents Status Screen M Display Prevents Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator Initiator 0 1 2 3 4 5 6 7 8 PRPrPrPRPR OWwWwNERO The Display Prevents Status screen displays the Initiator number host SCSI ID of every host that has issued a Prevent Allow Medium Removal SCSI command with it s Prevent Bit set Setting this bit completely disables the I O port This menu allows one to determine who disabled the I O port 4 5 Maintenance Display Revision Status Screen M Display Revision Date mm dd yyyy Part Number 700105 Revision d dd Checksum XXXX The Display Revision s
176. t fallen down inside of the TLS Next lift the Executive PCBA up into the Rear Panel opening past the mounting studs Finally push the bottom edge of the Executive PCBA into the Rear Panel opening 8 Lower the Executive PCBA to align all four mounting stud holes in the PCBA with all four PCBA mounting studs then install the PCBA onto the studs Field Replaceable Units FRUs 501380 Rev B 10 11 501380 Rev B Reinstall all four PCBA mounting nuts with lockwashers onto the mounting studs then use a 1 4 inch nutdriver to tighten the mounting nuts firmly against the Executive PCBA Reinstall all four Phillips mounting screws in the Heat Sink Flanges then use a number 2 Phillips screwdriver to tighten the mounting screws until they are snug Reconnect all the remaining cables to the Executive PCBA a For each ribbon cable press the ribbon cable s connector firmly into its mating connector until both locking tabs on the mating connector close over the ribbon cable s connector b For each non ribbon cable make sure that all of the pins on the cable s con nector are fully engaged with the corresponding mating connector c The remaining cables include e CAROSL Carousel This cable is only found on units with a Carousel e PWRDST e SERIAL Executive II and III PCBA s only Connect this cable so that the stripe on the ribbon cable is on the right side of the SERIAL connector as shown below SERIALo
177. t is fully retracted e Locked A 1 indicates that the front door is locked an optional feature e Open A 1 indicates that the front door is closed e ScesiDF A 0 indicates that a SCSI HVD differential adapter is installed on the Execu tive PCBA e Shuntl The Shunt1 value is not currently used on TLS 4xxx libraries e Shunt2 The Shunt2 value is not currently used on TLS 4xxx libraries e Xindex A 1 indicates that the Carousel Position sensor sees an indexing slot in the gear guard skirt e Yhome A 1 indicates that the Carriage is at its home position bottom of its travel range e Zhome A 1 indicates that the Handler s Gripper is at its home position fully re tracted 5 20 The Private Menu 501380 Rev B 5 4 13 The Private DriveBay Menu Private DriveBay Bay EEPROM The Private DriveBay menus show the status of the Drive Bay circuit board and the EEPROM on the circuit board The meaning of the EEPROM data is beyond the scope of this document 5 4 13 1 The Private DriveBay Bay Menu Private DriveBay Bay Address XX Type 222292909090 Revision Count Mode Temperature 12V 5V e Address This value indicates the I2C SCSI bus address e Type This value indicates the type of communications protocol used by the DriveBay board The current value is 01 e Revision This value indicates the revision of the DriveBay firmware and ranges from 1 to 255 e Count Mode T
178. tatus screen displays the current revision level of the operating firmware and the unique identification number of the TLS The values displayed in clude e Date This date is the release date of the current firmware e Part Number This is the manufacturing part number of the current firmware e Revision This is the revision number of the current firmware 4 6 Maintenance Menu 501380 Rev B e Checksum This is the checksum value of the current firmware It takes a second to calcu late this value 4 6 Maintenance Display Stats Status Screen Display Stats Aborts dddddddddd DoorOpn dddddddddd Exchang dddddddddd Filter dddddddddd Grips dddddddddd I Calls dddddddddd I Moves dddddddddd I Steps dddddddddd Minutes dddddddddd Moves dddddddddd Picks dddddddddd Places dddddddddd PowerOn dddddddddd Resets dddddddddd Cmnds dddddddddd Moves dddddddddd Steps dddddddddd Moves dddddddddd Steps dddddddddd Moves dddddddddd Steps dddddddddd The Display Statistics status screen displays a summary of events that have occurred between the time the TLS was built and the current time All values are decimal counts of the number of times an event has occurred Displayed values include e Aborts This value is the number of times that a Handler movement has been aborted The most frequent cause for Handler aborts is opening the Front Panel Door without using the control panel e DoorOpn This value is th
179. tes OFF SCSI Commands ON SCSI Interrupt OFF SCSI Phases OFF SCSI States OFF Sequential OFF LOCK CAUTION The information in the data log is frozen when the user enters the Entry menu No events are logged while the Entry menu is displayed However the system does track the number of events that would have been logged while the Entry menu was displayed and then adds that number as a log entry when the user ex its the Entry menu This tells the user how many events occurred while the Entry menu was displayed 1 To view the Entry menu press the ENTER key while the Maintenance Display Status screen is displayed The Display Log Entry menu is the same as the Dis play Log menu except that the Entry and the At items have been added and the CLEAR and UNLOCK commands have been deleted Each log entry is numbered The Entry item in the Display Log Entry menu al lows the user to see which numbered log entry is currently being viewed Op tionally the user may edit the Entry value to enter the number of the desired log entry and display the corresponding log entry Since the log may contain a great many entries directly selecting a log entry by number can eliminate unneces sary scrolling through the data log NOTE Use the Configuration menu to control which classes of information get logged Since the data log memory size is fixed turning off unwanted data classes frees up log memory space for the data cla
180. that the drive ID is working That can only be done by setting ID s and looking for the drives on the SCSI bus Barcodeable Data This value indicates whether or not the barcode reader can scan the barcode label at the selected position If the Barcodeable value is FALSE the car tridge must be moved to another location before its barcode label can be scanned Label Data This item is the barcode label data for the selected location provided bar code information is available Label Error TRUE FALSE A TRUE value indicates that an error occurred while reading the barcode label for the selected location Label Valid TRUE FALSE A TRUE value indicates that the Label and Label Error data for the selected location are valid TRUE FALSE A TRUE value indicates that the selected location is occupied by a cartridge Occup Valid TRUE FALSE A TRUE value means the Occupied status for the selected location is valid On My Side TRUE FALSE Not used on TLS 4xxx models Present TRUE FALSE A TRUE value indicates that a drive holder or other device is present at the selected location Pres Valid TRUE FALSE A TRUE value means the Present status for the selected location is valid Source Valid TRUE FALSE A TRUE value means the Source Location data for the selected location is valid Source Loc Data The Source value indicates the prior location of the cartridge that is currently at the selected location The Item value is an internal numbe
181. the ENTER key once to enter the Configuration Advanced menu 4 Press the ENTER key once to enter the Configuration Advanced Changer menu 5 Use the VW DOWN key to move the pointer to Labe 1CheckChar 6 Press the ENTER key once to begin editing the Labe 1CheckChar value 7 Press the A UP or V DOWN key to change the Labe 1 CheckChar value from YES to NO 8 Press the MENU key to return to the Top Menu 2 4 Component Identification Most of the major components are common to all models The number of tape drives varies between models from one to six depending upon the size of the TLS and the number of drives installed Optional model dependent features e Barcode Reader e T O Port e Carousel The theory of operation is basically the same for all models regardless of which hard ware configuration is used 2 6 Description and Theory of Operation 501380 Rev B 2 4 1 TLS Models Figure 2 5 and Figure 2 6 show the location of the major components in both types of libraries carousel and fixed magazine models Spring Cup Assy and Plastic Washer Handler Power Supply I O Port Assy Y Clear Detectors m Control Panel Executive PCBA Rear Guide Shaft Cartridge Magazine Vertical Y Axis Lead Screw Power Switch Carriage Handler Gripper and Barcode Reader _ Cooling Fans E 4 m gt SCSI Cable E Connectors Front Guide Sha
182. the front Guide Shaft hole in the top plate Figure 7 3 then gently lower the Guide Shaft down through the hole This is best accomplished by resting the hand holding the shaft on the top plate and then guiding the shaft from inside the TLS with the other hand 4 Hold the front Guide Shaft about 10 inches above the bottom plate with the left hand Insert the Carriage Assembly into the cabinet and slide the Front Guide Shaft Bearing over the Front Guide Shaft Lower the Front Guide Shaft down through the orange rubber bushing and into the hole in the bottom plate NOTE In the next step a small mirror may be helpful to view the hole in the Carriage PCBA as it ap proaches the Vertical Y Axis Home Sensor Probe 501380 Rev B 5 Slowly lower the Carriage Assembly while using a gentle rocking motion until the Vertical Y Axis Home Sensor Probe Figure 7 3 fits into the hole in the Carriage PCBA and the Carriage Assembly rests on the orange rubber bushing on the bottom plate 6 Insert the bottom end of the other Guide Shaft the end without the white spacer into the rear Guide Shaft hole in the top plate then gently lower the Rear Guide Shaft down through the hole This is best accomplished by resting the hand holding the shaft on the top plate and then guiding the shaft from in side the TLS with the other hand 7 Lower the Rear Guide Shaft down through the Rear Guide Shaft bearing in the Carriage Assembly Figure 7 3 and i
183. the threaded end of the Leadscrew Firmly tighten the screw with a 1 8 inch Allen wrench NOTE If you do not apply Loctite 242 to the leadscrew retaining screw before reinstalling it the lead screw will vibrate loose during operation Though the Leadscrew may rotate slightly while you tighten the retaining screw It should be come firmly locked to the bottom plate when the retaining screw is fully tightened 15 7 12 Stand the TLS upright on its feet Field Replaceable Units FRUs 501380 Rev B NOTE Make sure that the white spacer on the top end of each Guide Shaft is visible If one of the white spacers is not visible the corresponding Guide Shaft is upside down 16 Place a Guide Shaft strike plate over each of the two Guide Shaft holes on the top plate Figure 7 7 17 Gently move the Switch Bracket ribbon cable out of the way then insert all four Guide Shaft Strike Plate mounting screws 6 32 x 3 8 pan head screws with inte gral lock washers into the Guide Shaft Strike Plate mounting holes Figure 7 7 Use a number 2 Phillips screwdriver to firmly tighten the screws If the Spring Cup was not removed from the Leadscrew during disassembly go to step 24 If the Spring Cup was removed from the Leadscrew during disassem bly go to step 17 Refer to Figure 7 9 for the remaining steps of this procedure 18 Place the Polyurethane Enclosure Spacer over the Leadscrew mounting hole in the top plate
184. this process results in this alert If the library makes a loud buzzing noise during this process this indicates that the motor is being driven but the carousel is not free to rotate or the motor is not operating properly Possible causes Troubleshooting 6 7 1 The Carousel is jammed or binding and does not turn freely generally caused by a cartridge not fully inserted in a magazine or storage slot Also may be caused by a magazine not properly installed on its mount 2 The Cable from the Executive PCBA to the Carousel PCBA is damaged or not properly seated 3 The Carousel motor cable is not properly seated in the Carousel PCBA 4 The internal SCSI cable is caught on the carousel 5 The carousel drive gears are damaged or binding on debris 6 1 16 When the power is turned on the Carousel turns for awhile then the alert XHome Fail appears on the control panel display When the power is turned on in a library with a carousel one of the things that hap pens is the carousel attempts to home itself This means it attempts to find the small slots in the gear guard using the opto sensors on the carousel PCBA and align itself with one of these slots It counts the number of stepper motor steps between the slots to verify proper operation Any problem in this process results in this alert If the car ousel turns for a while then stops with this alert this indicates that the library was unable to find all the slots on the gear g
185. through the Drive Access Hatch opening See Figure 7 18 Executive PCBA ee 12V Fans Connector Cable Tie Lh Am Drive Access Hatch Opening Fan Assembly Pea Figure 7 18 Removing the Fan Assembly from a 44xx or 46xxx Library 501380 Rev B Field Replaceable Units FRUs 7 27 7 8 5 Fan Assembly Replacement 44xx and 46xxx Models 1 Insert the Fan Assembly into the TLS through the Drive Access Hatch and move the Fan Assembly into position in the left side of the cabinet Figure 7 18 2 Align the Fan Assembly s mounting screw holes with the mounting screw holes in the TLS then reinstall all four Fan Assembly mounting screws Figure 7 15 3 Reconnect the Fan Assembly s power connector to the Executive PCBA Figure 7 18 4 Replace the cable tie that was removed earlier which held the power connector to the Executive PCBA See Figure 7 18 5 Close the Drive Access Hatch then use a flat blade screwdriver to turn both 1 4 turn fasteners at the top of the hatch clockwise Figure 7 12 6 Reinstall the Rear Service Panel then use a number 2 Phillips screwdriver to re install all six Rear Service Panel mounting screws Figure 7 25 7 Reinstall the Air Filter or install a new one with the arrows on the edge of the filter s frame pointing into the cabinet then reinstall the Air Filter Clamp Figure 7 12 and Figure 7 138 8 Reinstall the right Side Panel Section 7 4 4 then reinstall the Top Panel Section 7 4
186. times it is necessary to execute the CALIBRATE command For example the TLS must be recalibrated after new hardware is installed or if the model number is changed The CALIBRATE command causes the TLS to e Determine the Vertical Y Axis position s of the magazine s e Determine the Vertical Y Axis positions of the fixed and private slots e Calculate the drive position s based upon the measured location of the private slot e Verify that the Carriage can sense its Vertical Y Axis home position bot tom of vertical travel using the Vertical Axis Home Sensor e Verify that the Handler can sense its Insertion Z Axis home position Gripper fully retracted using the Insertion Axis Home Sensor e Verify that the Carousel can sense its home position face 1 detent model dependent using the Carousel Position Sensor carousel models only e Verify that the I O port can sense its I O port axis home position I O port slot fully retracted using the I O port home sensor e Verify the full scale outputs from the I O port full and I O port clear opti cal sensors while the sensors are in an unobstructed full scale state De termines threshold values for their use based upon the full scale readings e Calibrate the Inventory Sentry Beam Y Clear detector by measuring the sensor s full scale output sensor unobstructed and the minimum output sensor obstructed Calculates the new threshold value between the full scale
187. u is the Top Menu SREB Pee aR pee EAB gt e hentel slefafefuls felxfefalalntafe clalx els Te detotvye lelal tirlilasloje J4 Figure 3 5 The Operation Menu 501380 Rev B The Menu System 3 5 3 3 Menu Elements 3 3 1 Menu Items Line 1 of any menu display always indicates the name of the menu with the exception of the Top Menu where menu names are right justified If space permits the name of or an acronym for the parent menu will precede the menu name The parent menu name if it is displayed is left justified Bullets fill the space between the two menu names Examples LINE 1 DISPLAY INTERPRETATION Top Menu Top Menu eeeeeeeConfiguration Configuration Menu CAe sControl Panel Configuration Advanced Control Panel Menu CA Changer Inventory Configuration Advanced Changer Inventory Menu OES eeeeeeeeeDisplay Operation Element Status Display Menu Lines 2 through 4 of any menu display may contain the following items Menu Name Command Name Value Name Menu Name with Status A Menu Name is displayed with a single leading bullet and an upper lower case name Example e Maintenance A Command Name is displayed in all upper case letters without a bullet or colon Example SET TO DEFAULTS A Value Name is displayed with an initial capital letter a colon after the name followed by a right justified value field Example Contrast 48 There are a few Menu Name
188. ualstar Some expansion kits are used to increase the cartridge capacity of some TLS models while other expansion kits are used to add a Barcode Reader Section 9 3 to any TLS model Installing or removing an expansion kit changes the configuration of a unit Therefore after an ex pansion kit is installed the unit must be reconfigured and in some cases recali brated TLS Expansions 9 1 9 2 Model Expansions The capacity expansion kits are listed in Figure 9 1 Each kit should take less than 30 minutes to install Model Upgrade Expansion Kit P N Capacity Increase Model 4212 to 4222 500829 05 6 10to20 Cartridges 9 2 1 1 Model 4440 to 4480 500830 04 7 40to80 Cartridges 9 2 1 2 9 8 Model 4660 to 46120 500831 02 9 60 to120 Cartridges 9 2 1 3 Figure 9 1 Available Model Expansion Kits Installing an expansion kit is a five step procedure 1 2 Install the new hardware Enter Update for the password in the Private menu Reconfiguring the TLS model number and recalibrating the TLS are password protected procedures Reconfigure the Library s model number to reflect the hardware changes Recalibrate the Library Clear the password Update to prevent unauthorized access to the Private menu 9 2 1 Installing a Model Expansion Kit This procedure requires one expansion kit described in Figure 9 1 plus a number 2 Phillips screwdriver to install the hardware Locking Tabs Magazine Locking
189. uard Possible causes 1 The Carousel Position Sensor pair on the Carousel PCBA is bent or damaged 2 The slots in the Carousel s gear guard are damaged or blocked by a foreign ob ject like a label 3 The cable from the Executive PCBA to the Carousel PCBA is damaged or discon nected 4 The Executive PCBA has failed 6 1 17 When the power is turned on the alert ZHome Fail appears on the control panel display and the Insertion Axis is all the way back nearest the cabinet door When the power is turned on the library attempts to drive the gripper Z axis all the way toward the door then verifies that the Z home sensor detects the gripper assem bly This error results if this process fails Possible causes 1 The Z Axis Home Sensor pair is bent or damaged 2 The Carriage cable is damaged Troubleshooting 501380 Rev B 6 1 18 When the power is turned on the alert ZHome Fail appears on the control panel display and the Insertion Axis is not all the way back nearest the cabinet door When the power is turned on the library attempts to drive the gripper Z axis all the way toward the door then verifies that the Z home sensor detects the gripper assem bly This error results if this process fails If the gripper is not all the way against the stop nearest the front door then the library was unable to completely drive the grip per motor or transmission Possible causes 1 The Insertion Axis Z Axis is ja
190. unting screws Tighten the screws securely Figure 9 9 Reinstall the Side Panels Section 7 4 4 then reinstall the Top Panel Section 7 4 2 Proceed to Section 9 2 2 of this chapter Model 4440 to Model 4480 Expansions This procedure adds one Receiver Assembly and two Receptacle Assemblies to each of the two empty carousel faces four Receiver Assemblies and two Receptacle Assem blies total Figure 9 11 shows the hole patterns for mounting the receivers Refer to Figure 9 10 1 2 Turn off the TLS power and remove the power cord Open the cabinet door Reach in through the cabinet door and rotate the Carousel by hand until an empty Carousel face one without Receivers faces you Use four 6 32 x 3 8 inch screws to install a new Receiver Assembly onto the lower half of the empty Carousel face TLS Expansions 501380 Rev B Use four 6 32 x 3 8 inch screws to install a new Receiver Assembly onto the up per half of the empty Carousel face Use two 6 32 x 5 8 inch screws to install a new Receptacle Assembly above the new top Receiver Use the uppermost set of holes Rotate the Carousel by hand 180 to access the other empty Carousel face Repeat steps 4 through 6 to install two more Receiver Assemblies and one more Receptacle Assembly Proceed to Section 9 2 2 of this chapter CAUTION Do not apply power at this time Receptacle Receptacle Assembly Mounting Screws 2 6 32 x 3 8 Receiver
191. urs During the power up sequence the I O port if present is driven back to its home po sition above the magazines If the motor is operating but the I O port is not moving it will make a loud buzzing sound This condition indicates one of the following causes 1 2 The I O port mechanism is binding due to misalignment of the guides The Carriage is parked in front of the I O port with a cartridge that is still in the I O port slot engaging the grippers on the Handler The metal vane on the I O port carriage is not obstructing the light beam of the T O port Home Sensor The I O port Home Sensor opto interrupter pair is bent or damaged The I O port mechanism is jammed due to a mechanical obstruction or it is binding against a stop The I O port mechanism is binding because the leadscrew shaft coupling was set with too much compression Troubleshooting 501380 Rev B 7 The Shaft Coupling between the I O port motor and the leadscrew is not clamped properly This case makes a quieter buzzing sound than the others 6 1 13 When the power is turned on the message Needs Calibration ap pears on the control panel display Possible cause The unit needs to be calibrated due to an Executive PCBA replacement Configura tion change or a failed calibration attempt 6 1 14 When the power is turned on the alert Carousel Jammed appears on the control panel display and the Carousel motor does not rotate or make any n
192. veseesstesvevessesseadsaesvevede deseessdees sv dndesseeelesvsvsendecsees dees 9 1 501380 Rev B v 9 1 troduction mrenani 2s aad iad a Pa ert Goece ashe sdvbel Gane eg tin eee 9 1 9 2 Model Expansions esaet eo Sebedelgedans sacivecdel ee E EEE SETE EEE a a aeai 9 2 9 2 1 Installing a Model Expansion Kit cccccccccccesescsescsececececeeeseeeseaeaeseassessasssaeaeaes 9 2 9 2 2 Entering the Update Password ccccccceseeseseeseeeeeeeecececececececececeeeceeeeeeeeeeeeeeees 9 10 9 2 3 Reconfiguring the Model Number ccccccccccccccessessesseceeecececeensnseceeeeeesenenaes 9 11 92A Recalibrating the Unit s ccc a a aa dees eae aves 9 12 9 2 5 Clearing the Password cccccccccccccessssssseceeceeceessessnseceeeeeeseseneaeaeeesecsesensentsaeess 9 12 93 Barcode Reader s r sccceccceesseacteieecsacdcancncedeukeee cteegecdeddv ce coed cbuceceedugevededdene coed cbbeedeedugeeesdenvece 9 12 9 3 1 Required Parts and Tools cccccccccccccccecsceeececeecececececececececececececececesecaeaeaeaeaeaeaes 9 12 9 3 2 Barcode Reader Installation eee eesesseceessnncececeeaececeeaaeceeseaeeeessaaeeeeseaaes 9 13 e P WO POL AAA ENT EN EA 9 16 9 4 1 Req ired Parts and Tools 2 scsccsccccceccccdeccess ecdeins a E E E E E EA EE a ii 9 16 9 4 2 VO Port Installations ariere eana o EE EEEE E EE E O E 9 16 10 System Interconnect Diagram sesssssescossesssssooeossesssesooocosessssssooeossesssosoocossesssosseseo 10 1 vi 5
193. ware Updating 501380 Rev B oju u i i To o 2a 2a 2a 2a no RA D2 Ye rt oO 7 of oL_ D a O O la O 40H LY aN Na oO So pa a oo J ba O dv lzel i VELE ei QUALSTAR 5 l nD6 JO 10 0 th Se g lt a 46xx Series Located at U2 a 700108 J zo00000005 _esseeeeces AE l QUALSTAR 29922 5 t L A tO Sy aks jde Q XA mF oq aq 5 i D ZA OC O Ney ea o of o ames of fo C oy O r ft _N O Be O aq aq as T ao ag nsf og D4 og n a aq lt O D D lt 8 A p lt O O 6 lt U ae O y KJ 44xx Series Figure 8 21 Drive Bay Boards 6X 4X and 2X Located at U3 5 700108 Pin 1 lt Located at U3 a 700111 Pin 1 222009990 gt F EAIA t p S S 5 D 5 a 5 l O L AA oi Ny nA ae C ao CO eo D1 O ae TOn O q oo O o e O o Bw Mo oo A oo o ac o oo ee a io oS _ WUALSTAR Go co NZ NZ EO o s 0 O lt H O q O Or
194. with FCC Rules Use shielded cables when connecting this device to others European Union Directive 89 336 EEC and Standard EN55022 Electromagnetic Compatibility Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Technical Support Information The best source for service related information is your system reseller Alternately the Qualstar Technical Support Department can be reached Monday through Friday between the hours of 7 30 A M and 4 30 P M Pacific Time at Qualstar Corporation 3990 B Heritage Oak Court Simi Valley CA 93063 Attn Technical Support Fax 805 583 7749 Phone 877 444 1744 Monday Friday 7 30 a m to 4 30 p m PST After hours support 805 526 7480 or 805 583 7748 E Mail support qualstar com E Mail sales qualstar com Web www qualstar com 501380 Rev B Table of Contents 1 INERODUCUION ocssissescisescesssecevnccesststvesesestentevecesddesessensevostesseasescasessaudedscaceusesessasessuacessecesesees 1 1 1 1 Who Should Read This Manual oo cececccccesssccssecesseceeaeeceeeeeceaaecseaeecseeeeaeeneaeeeeseeees 1 1 1 2 Important Safety Information ccccescccccccceesesssececececceeeenssesecececsesesssseeeeeeecsees 1 2 to thum Battery reatie A sn tet a SP ee ea aa Bh 1 3 2 Description and Theory of Operation cccsssseescccececsessnsceccccecessessen
195. ws Figure 9 18 6 Gently lower the inventory sentry beam circuit board and bracket then remove it through the front of the TLS 501380 Rev B TLS Expansions 9 17 9 4 2 2 Removing or Replacing Receptacles Continue to Section 9 4 2 3 if the I O port is being installed in a TLS 4210 library TLS 4212 models must have the dual slot receptacles replaced with single slots and the TLS 4222s must have the receptacles removed before installing the I O port 1 For TLS 4212 models only use a number 2 Phillips screwdriver to remove the two screws securing a dual slot receptacles bracket to the carousel and remove the receptacles Using the same two screws secure the single slot receptacles bracket to the carousel Repeat for the remaining dual slot receptacles bracket See Figure 9 14 2 For TLS 4222 models only use a number 2 Phillips screwdriver to remove the two screws securing a receptacles bracket to the carousel and remove the recep tacle Repeat for the remaining receptacle Save the receptacles and screws in a safe location for possible future use See Figure 9 14 Receptacles D i l ____ Receptacles Receptacles _ E N 4 Bracket Bracket SS gt 5 Receptacle Q l Q Q Bracket Receptacle J B 2 6G 2 Screws Bracket Screws lt K T Single Slot Dual Slot Figure 9 1
196. y a cartridge lying in the bottom of the library 6 The Y Clear Sensor s Inventory Sentry Beam s detector or emitter is dirty or obscured 7 The unit is configured for no I O port but one is installed and it is not positioned all the way against the back stop 8 The unit requires calibration due to a component or FRU change 6 2 11 During operation the alert Toport Jammed appears on the control panel display Possible causes 1 The Carriage is parked in front of the I O port with a cartridge that is still in the I O port slot engaging the grippers on the Handler 2 The I O port mechanism is jammed due to a mechanical obstruction or it is binding against a stop 3 The I O port door is bent and the I O port slot or a cartridge in the slot is collid ing with the door 4 The Shaft Coupling between the I O port motor and the lead screw is not clamped properly 6 3 Calibration Failures These are problems that occur when a calibration command was issued but did not execute successfully Occasionally a spurious calibration failure can be corrected by repeating the calibration procedure 6 14 Troubleshooting 501380 Rev B IMPORTANT Refer to section 6 1 Power Up and Initialization Failures for problems not listed in this section 6 3 1 During Calibration the alert YClear Fail appears on the control panel display The calibration sequence blocks and unblocks the path of the Y clear light beam and r
197. y retracted e X This value indicates the current Carousel position A value of 0 means that the Carousel is at its home position face 1 e Y This value indicates the current vertical position of the Carriage A value of 0 means that the Carriage is at its home position at the bottom of its travel range e Period Y Used primarily for diagnostics this value represents the period of time that it takes for the Hall Effect sensors in the Y axis brushless DC motor to move be tween two points The maximum value of 65 535 will be shown when the motor is not moving e Z This value indicates the current position of the Handler s Gripper A value of 0 means that the Handler s Gripper is in its home position fully retracted e Period Z Used primarily for diagnostics this value represents the period of time that it takes for the Hall Effect sensors in the Z axis brushless DC motor to move be tween two points The maximum value of 65 535 will be shown when the motor is not moving 501380 Rev B The Private Menu 5 19 5 4 12 The Private Display Sensors Status Screen P Display Sensors Adapt 0 ISHome Locked Open ScsiDF Shuntl Shunt2 XIndex YHome ZHome OOOO EO O OO 0 The Display Sensors Status screen displays the current logical state 1 or 0 of the various control inputs e Adapt A 0 indicates that a adapter is installed on the Executive PCBA e ISHome A 1 indicates that the I O port slo

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