C123 Copiers... Introduction
Contents
1. P11 have to trim the list down a bit from a rather unwieldy 1000 codes give or take a few to something which remains useful to the folks who are out there fixing them in the field The diagnostic entry process is the same as the C118 machines we covered those in a previous article but that s where the diagnostic similarities end To get into UI Diagnostic Mode UI stands for User Interface from the powered on state press and hold down the 0 key for 5 seconds then press the Start button while still holding the 0 The screen will prompt you for a Password Enter the default access number 6789 and press Confirm The colors on the display will reverse to show you that the machine is now in diagnostic mode To run a Service Report you ll then press the Machine Status button on the control panel and then select the Billing Meters Print Reports tab on the display Then press Print Reports List button followed by the CE button You can print out the following reports e HFSI Report High Frequency Service Items e Jam Report e Failure Report shows the of times each fault occurred e Shutdown Report this is the Fault History which will show which Status Codes have come up recently and when they occurred After running whatever reports you want to glean from the machine turn the power off and back on to exit the diagnostic mode Now for the rest of the Diagnostics you ll ente2. 2 0 50 1mm increments 0 mm to 50mm in 1mm 2 0 50 1mm increments 0 mm to 50mm in 1mm 2 0 50 1mm increments Maintaining Serial Numbers in Diagnostics clearing 124 315 codes Maintaining a consistent machine Serial Number in the diagnostics is important if you are replacing either the Main Board MCU NVM PWB or the ESS Board network controller This procedure is designed to maintain the integrity of the serial number The machine has a redundant system Page 9 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com for assuring that if the Memory gets corrupted on one system or board the Serial Number remains the same for the machine after the board is replaced or re initialized Ifthe boards in the machine don t agree about the Serial Number the Fault Code 124 315 will show up and this procedure will become necessary to clear the Fault Here s the procedure From the Maintenance Diagnostics menu choose Adjustment Others Select Machine ID Billing Data You can read the Billing Meters from here or the Serial Number as it is set on each board To synchronize the Serial Number data refer to the serial number plate on the machine and select the Board which has the right serial number usually the one which was not replaced Enter the Serial Number and push Confirm twice The Set Serial Number button will become available Touch that button and follow
3. The Parts DRo www partsdrop com BR in 201 387 7776 Introducing Xerox C123 style Introduction amp Status Code Meanings for the Xerox CopyCentre C123 C128 amp WorkCentre M123 M128 Pro123 Pro128 f Last month we wrapped up a relatively quick look at the C118 style C118 C118i M118 M1181 This month we ll start a more in depth look at a series of models which look at first to have a lot in common Xerox C123 with the C118 In fact it turns out that they are far more different than expected We ll do a bit of an introduction contrasting them with the C118 s and going over the machine s capabilities and supplies Then it ll be time to go through the Status Codes to get some bearing on their meanings The model numbers which are in the C123 style include CopyCentre C123 C128 133 WorkCentre M123 M128 M133 Prol23 Prol28 and Prol33 I should mention that the 133 models are not mentioned in the 2004 release of the Service Manual which was used as the primary reference material for this article available on Xerox s Documentation Website www xdss com under part number 701P26490 for 388 87 Considering that they are a newer release which shares the same supply part numbers it stands to reason that most of what is in this article will apply to the 133 s The C123 style machines are being welcomed with more warmth than the C118 s before them Several technicians who are selling and servicing them reported
4. setting 98 102 for Slow Scan Edge Erase margin Default Original Type Default Background suppression Default Density Adjustment Mixed Size Default Default Sharpness Default Duplex Setting Default Exit Tray Default Color Mode in Scan Default Scanning Resolution in Scan Contrast Adjust in Scan Default Background suppression in Scan Top Edge Erase in Copy Bottom Edge Erase in Copy Left Edge Erase in Copy Right Edge Erase in Copy NULL NULL o 1 a prioritize trays from 1 to 4 2 a o prioritize trays from 1 to 4 3 a Prioritize trays from 1 to 4 4 a prioritize trays from 1 to 4 1 Stop Printing 0 Do not 1 0 1 stop printing 980 980 98 0 1000 100 0 1000 1020 0 10 1020 102 0 980 980 98 0 1000 100 0 1000 1020 0 10 1020 102 0 5 0 0mm 5 5mm 10 10mm 1 Text 2 Text amp Photo 1 1 4 3 Photo 4 Pencil Text t o 1 _ 0 0Ff 1 On 0 Lighter3 1 Lighter2 2 Lighter1 3 Normal 4 Darker1 5 Darker2 3 6 Darker3 o o1 0 0ff 1 On 0 Sharper 1 Sharp 2 0 4 2 Normal 3 Soft 4 Softer 0 1 to 1 sided 1 1 to 2 sided 0 0 3 2 2 to 1 sided 3 2 to 2 sided 0 Center Tray 1 Side Tray 2 Finisher Tray 3 Center 0 0 3 Tray2 0 Full Color 1 Grayscale 1 0 3 2 Text amp Photo 0 200dpi 1 300dpi 2 400dpi O 0 4 3 600dpi 4 100dpi O Higher 1 High 2 Standard 2 0 4 3 Low 4 Lower 0 mm to 50mm in 1mm 2 0 50 1mm increments 0 mm to 50mm in 1mm
5. 102 Paper Jam from Tray 3 sheet did not reach the Registration Sensor in time 073 105 Paper Jam from Tray 3 sheet did not reach Tray 2 Takeaway Sensor in time 073 210 Tray 3 Lift Failure 073 211 Tray 3 Paper Size Switch Failure 074 101 Tray 4 Misfeed 074 102 Paper Jam from Tray 4 sheet did not reach Tray 2 Takeaway Sensor in time 074 103 Paper Jam from Tray 4 sheet did not reach Tray 3 Takeaway Sensor in time 074 105 Paper Jam from Tray 4 sheet did not reach Registration Sensor in time 074 210 Tray 3 Lift Failure 074 211 Tray 3 Paper Size Switch Failure 075 135 Bypass Misfeed from the MPT Manual Paper Tray 077 xxx Paper Jams and Interlocks Open 077 101 Paper Jam paper not seen leaving the Registration Sensor in time 077 103 Paper Jam paper not seen leaving the Exit Sensor in time 077 104 Paper Jam paper seen leaving Exit Sensor earlier than expected 077 106 Paper Jam paper not seen at Exit Sensor 077 129 Paper Jam when duplexing 077 130 Duplex Exit Sensor Jam 077 131 Duplex Wait Sensor Duplex Feed 077 300 Front Door Interlock Open 077 301 Left Door Interlock Open 077 305 Tray Module left hand cover interlock 077 307 Duplex Cover Open 077 308 Left Door upper Interlock Open 077 309 Left Door lower Intlock Open 077 329 Main Motor remains on when it is supposed to be off 077 900 Paper detected sitting on the Registration Sensor 077 901 Paper detected sitting on theFuser Exit Sensor 077 902 Paper detecte
6. temperature 35 0 70 C default 35 165 degrees C Side Normal Erase Adjustment 8 Top Normal Erase Adjustment 9 Fuser Overtemperature Reset Resets 010 320 amp 010 327 Status Codes 0 0 5 0 254mm 0 217mm 0 Reset 1 5 Fault condition End Normal Erase Adjustment 9 0 217mm ATC Auto Toner Concentration Sensor o 0 1 0 Normal 1 Abnormal Lead Edge Registration Tray 1 0 7 18mm 33 0 0mm Plain Paper 33 0 2175mm 66 7 18mm Lead Edge Registration Tray 2 0 7 18mm 33 0 0mm 4 HCF Plain Paper 33 0 2175mm 66 7 18mm Lead Edge Registration Bypass 0 7 18mm 33 0 0mm MPT Manual Paper Tray 33 0 2175mm 66 7 18mm 0 7 18mm 33 0 0mm Lead Edge Registration Duplex 33 0 2175mm 66 7 18mm IP Address 0000 Subnet Mask 0000 Gateway Address 0 0 0 0 a O Mail Service Start Stop 1 fo 1 0o 0 Stop 1 Start Address of Mail Sender NULL he SMTP Mail Server IP Address 0 0 0 0 enter email address username domain name Page 8 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com 770 286 770 287 780 060 780 061 780 062 780 063 780 085 785 024 785 025 785 080 790 094 790 097 790 098 790 099 790 122 790 181 790 183 790 223 790 225 790 230 790 288 790 301 790 302 790 303 790 304 POP Server User Name Drum End of Life disable Adjust 100 setting 98 102 for Fast Scan Adjust 100
7. the on screen instructions and pop up windows to synchronize the boards serial numbers Clearing HFSI High Frequency Service Items Counters Fuser Bias Transfer Roll etc If you enter the Initialize HFSI Counters option from the Adjustment Others menu you can select individual HFSI s such as the Fuser and Bias Transfer Roll to reset their count in the machine s memory To reset one of the items enter the Chain Link code as shown on the following table and then select Reset Correct Value The screen will show Diagnostic Routine Completed and the HFSI counter you chose will be reset Here s a list of the codes in the HFSI HEFSI Chain Link Codes HFSI Code Description 954 807 Fuser Count 954 800 Tray 1 Feed Count 954 801 Tray 2 Feed Count 954 802 Tray 3 Feed Count 954 803 Tray 4 Feed Count 954 804 HCF High Capacity Feeder Feed Count 954 805 Bypass MPT Manual Paper Tray Feed Count 954 808 Bias Transfer Roll 956 802 Scanner Count 956 803 Exposure Lamp On time in seconds Lamp Life is expected at 2000 hours 956 804 Exposure Lamp On Count expected life is 6 million times 956 808 Platen Opened Closed Platen models only 955 806 Document Feed Count 955 807 Document Feed single sided simplex Count 955 808 Document Feed duplex mode Count 955 810 Platen Opened Closed Document Feeder models only 955 829 I
8. Chain Link code in this case 744 220 and press Confirm Change The current value will appear if the machine is in a fuser fault condition the value will be set to 1 Select the New Value column and input your new value 0 Select Save and the new number should now appear in the Current Value column You can turn the power off and back on at this point The machine will attempt to warm up the fuser again Ifthe condition which caused the fault in the first place is still happening the Status Code will return after a few minutes of attempting to warm up Page 5 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com That s a wrap For this month anyhow will delve into the diagnostics more in the next article As these machines begin needing service I think we ll all be ready See you next month ee gt Introducing Xerox C123 style Part II Diagnostics pP Adjustment Codes and Procedures for the Xerox CopyCentre C123 C128 amp WorkCentre M123 M128 Pro123 Pro128 Last month we got things started with the C123 style We did an overview of the machine and took a peek at the Status Code meanings This series is getting good reviews from the folks who have been Xerox C123 placing and repairing them so it seems that they will prove to be worth learning This time let s hit the diagnostic memory adjustment codes This should be kind of interesting
9. ailure 042 325 Main Drive Motor Failure Options Communication Errors Main Board to Duplex Module Trays Module Exit 047 xxx Module Finisher etc 047 211 212 Communication Failure with OCT Oscillating Catch Tray 047 213 Different Finisher detected 047 214 Communication Failure with Duplex Module DM 047 215 Communication Failure with Exit Board 047 216 Communication Failure with Finisher 047 218 Communication Failure with TM Tray Module 061 315 ROS Raster Output Scanner Laser Unit laser intensity detected as being low 061 321 ROS Laser Unit Motor Failure 061 333 ROS Laser Unit Fan Failure 062 xxx Scanner Problems IIT or Image Input Terminal 062 277 Scanner to Document Feeder DADF Communication Failure 062 300 Platen Interlock is Open 062 310 Scanner Communication Error 062 360 Exposure Carriage Position Failure 062 371 Exposure Lamp Failure 062 380 Lens CCD Charge Coupled Device that is the piece which reads the image 386 Output Error Page 3 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com 062 389 Exposure Carriage Overrun Failure 062 392 393 Scanner Logic Board Failures 071 105 Tray 1 Misfeed 071 210 Tray 1 Lift Failure 071 211 Tray 1 Paper Size Switch Failure 072 101 Tray 2 Misfeed 072 105 Paper Jam from Tray 2 sheet did not reach Registration Sensor in time 072 210 Tray 2 Lift Failure 072 211 Tray 2 Paper Size Switch Failure 073 101 Tray 3 Misfeed 073
10. d sitting on the Post Fuser Exit Sensor 077 904 Paper detected sitting on the Tray 2 Takeaway Sensor 077 905 Paper detected sitting on the Tray 3 Takeaway Sensor 077 906 Paper detected sitting on the Tray 4 Feed Sensor 077 907 Paper detected on the Duplex Sensor 091 401 Drum is near end of life the count is about to expire on the CRUM 091 912 Drum Cartridge is not present or not seated properly 091 913 Drum Cartridge end of life time to replace the cartridge or at least the CRUM 091 914 Drum Cartridge CRUM communication failure 091 915 The machine failed to write to the Drum Cartridge CRUM 091 916 Wrong Drum Cartridge type was detected for example if you installed a European Page 4 of 11 The Parts DRo www partsdrop com a 201 387 7776 www partsdrop com cartridge in a US machine 092 910 ATC Automatic Toner Concentration Sensor Failure Toner dispense failure density did not rise after the toner dispense motor turned 093 312 on 093 406 Low Toner condition sensed replace cartridge soon 093 912 Toner Cartridge is empty 093 924 Toner Cartridge CRUM communication failure 093 925 The machine failed to write to the Toner Cartridge CRUM Wrong Toner Cartridge type was detected for example if you installed a C118 ctg 093 926 in a C123 machine User Interface failures some of them indicate failure to communicate with the ESS 102 xxx or Network Controller Printing Control Failures having mostly to do with the Hard D
11. drop com The Supplies for the C123 style are very close to the C118 The Drum Cartridge is actually identical right down to the part number 13R589 It has a yield of 60K and sells for 199 The Phaser 5500 version of the Drum Cartridge 113R670 will be different probably just the CRUM will be different The Toner Cartridge 6R1184 are physically different between the C118 6R1179 amp C123 6R1184 The Phaser 5500 113R668 amp Phaser 5550 amp the WC 5222 5225 5230 all have the same cartridge as the C123 but the CCRUM is unique on each so you can t freely interchange them The CRUMS Customer Replaceable Unit Monitors used on both the Drum and Toner Cartridges on these machines are RF Radio Frequency types of chips They never makes any physical electrical connection whatsoever Instead the machine uses radio waves of some sort to read and write to the CRUM s chip The Developer station yep it s dual component so it actually does have developer material is spared as part of the Drum Cartridge They call the Drum Cartridge the Xero Developer Cartridge at times in the Service Manual The Toner cartridges have a small bit of Developer material mixed into them so the material remains fresh in the machine throughout the life of the Drum Cartridge Xero Developer Ctg Now for the Status Codes This list will have to be abbreviated somewhat because the Service Manual acknowledges over 600 Status Codes The general meaning
12. een as different than what the 024 910 paper size switch sees 024 911 Tray 2 paper size mismatch length of paper is seen as different than what the Page 2 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com paper size switch sees Tray 3 paper size mismatch length of paper is seen as different than what the 024 912 paper size switch sees Tray 4 paper size mismatch length of paper is seen as different than what the 024 913 paper size switch sees Face Up Catch Tray closed during copy run when paper was sent to the Face Up 024 919 Tray 024 946 Tray 1 Tray not detected 024 947 Tray 2 Tray not detected 024 948 Tray 3 Tray not detected 024 949 Tray 4 Tray not detected 024 950 Tray 1 empty 024 951 Tray 2 empty 024 952 Tray 3 empty 024 953 Tray 4 empty 024 954 MPT Manual Paper Tray Bypass Tray empty 024 958 MPT Manual Paper Tray paper size failure 024 959 Tray 1 paper size not detected by the paper size sensor 024 960 Tray 2 paper size not detected by the paper size sensor 024 961 Tray 3 paper size not detected by the paper size sensor 024 962 Tray 4 paper size not detected by the paper size sensor 024 985 MPT Manual Paper Tray Bypass Tray feed failure 025 xxx Hard Drive Failures 027 xxx Email Errors 033 xxx Fax Control Errors 034 xxx Fax Communication Problems 035 xxx Fax Network Problems 036 xxx Fax Paramaters Problems 041 xxx NVM Non Volatile Memory Errors 042 323 Drum Drive Motor F
13. isk Drive ESS 116 xxx network controller or software Foreign Interface problems communications with an external device such as a 121 xxx card reader or auditron 123 xxx Software problems 124 xxx ROM RAM failures 127 xxx More Software related problems 133 xxx More Fax Control Errors 134 xxx Fax Card failures 202 399 Internal Timer failure As noted above some of the fuser codes need to be reset from the diagnostic mode before the machine will attempt to warm up again We ll be getting into the diagnostics in the next article but I think that you should at least know how to use the diagnostics to get the fuser codes to reset Don t want to leave you hanging Resetting Fuser Codes 010 320 amp 010 327 reset NVM code 744 220 to 0 First enter UI User Interface Diagnostic Mode Hold down the 0 button for 5 seconds and then press the Start button while still holding the 0 button The machine will prompt you for a Password Enter the default Access Number 6789 and press Confirm The colors on the display will be reversed to indicate that you are now in diagnostic mode Next press the Log In Out button on the Control Panel Select System Settings Common Settings followed by Maintenance Diagnostics Now you will find the main menu includes one choice called NVM Read Write C123 style Fuser Module NVM is Non Volatile Memory Now you can enter i your
14. maintenance and repairs the fax codes for example are just too lengthy to get into For the registration adjustments the list below includes the ones which pertain to plain paper only although the Service Manual lists multiple settings for different heavier weight paper for each tray there are 32 codes in the book relating to registration and the list below shows only the 5 most commonly needed codes The following list should suffice to get you through most service calls MEMORY ADJUSTMENTS NVM _ Read Write NVM Code Description Default Range 1 count Value meanings 0 Installed 1 Failed 2 Not 700 089 HDD Hard Disk Drive Status O 0 2 Installed 2 700 100 DHCP Mode 2 DHCP 1 RARP 700 130 Sleep Mode Timer 2 1 240 1 240 minutes to sleep mode 700 131 Sleep Mode Available 1 0 Disabled 1 Enabled Key Operator Tools Entry a 700 171 Password 11111 Default unit of measure mm Pf 700 399 inch 1 millimeters 3 Inches 3 0 Off 1 Internal Auditron 700 540 Auditron Mode 0 0 3 2 Network Accounting Document Feeder DADF Lead 711 140 Edge Registration side 1 129 0 214 0 0458mm Document Feeder DADF Lead 711 141 Edge Registration side 2 129 0 214 0 0458mm Document Feeder DADF Trail 711 142 Edge side 1 129 0 214 0 0458mm Document Feeder DADF Trail 711 143 Edge side 2 129 0 214 0 0458mm 715 052 Platen type 2 0 2 0 Flat Top 1 Doc Belt 2 CVT 715 720 Copy De
15. nsity Adjustment 128 0 256 f Copy High Density Adjustment 715 721 darker3 setting 128 0 256 715 722 Scan Fax Density Adjustment 128 0 256 Scan Fax High Density 715 723 Adjustment darker3 setting 128 0 256 x lt Page 7 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com 719 008 740 090 741 001 742 009 142 027 742 030 742 098 742 099 744 006 744 010 744 043 744 220 749 523 749 524 749 527 752 954 760 001 760 002 760 003 760 005 770 101 770 102 770 103 770 190 770 191 770 202 Market region 0 0 3 Output Configuration where copies are set to be delivered O 0 4 0 FX Fuji Xerox 1 AP Asia Pacific XC Xerox Canada XE Xerox Europe 0 Face Down Tray 1 1 Face Down Tray 2 3 Finisher Bin1 4 Finisher Top Tray Main and Drum Motor Speed 24 0 10 0 2 7 53 2 6 0 Disable Tray 4 1 Disable Enable Tray 4 o 0 1 Tray 4 Lead Edge Registration all 0 7 18mm 33 0 0mm trays 33 0 2175mm 66 7 18mm Invert timing all trays 33 ee Enable Face Down Tray 2 0 Enable Face Up Tray 0 0 435mm 0 14 96mm 33 Omm 66 14 96mm 0 Disable Tray 1 Enable Tray 0 Disable Tray 1 Enable Tray oso owe temperature 45 C default 45 175 degrees C o deee temperature 20 C default 20 180 degrees C Fuser Ready temperate a5 fo70 ene Fuser Ready
16. nverter Solenoid on Count 955 831 Document Stamp Solenoid Count Adjust Toner Density This function is also reachable from the Adjustment Others menu If you select Adjust Toner Density and select Measure Sensor State and then press Start the ATC Automatic Toner Concentration values will show on the display including the ATC Target Value ATC Output Value ATC Result ready or NG and TC Toner Page 10 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com Condition Status Normal Low TC or High TC When Low TC is displayed select Adjust Toner Density and use the UP button to increase the number When High TC shows up select the DOWN button When the display shows Normal then the toner density in the developer unit is sensed as being correct and the procedure is a success At that point press Close to exit the adjustment Tray 5 Bypass Width Guide Adjustment This Bypass uses an analog input to recognize what size paper the Width Guide Adjustment is set to If the machine gets confused about the paper size in the Bypass Tray you can re educate it From the Adjustment Others screen select Tray 5 Bypass Guide Adjustment Set the Bypass Guide on the machine to the minimum position and select Minimum Size Position followed by Start The display will show OK or NG If NG shows up repeat the p
17. r Diagnostic Mode but this time you ll press Log In Out on the control panel You can then select System Settings followed by Common Settings and then Maintenance Diagnostics which is basically the Main Menu for our purposes Within that main menu you ll find e NVM Read Write Non Volatile Memory adjustments e Component Control For testing sensors motors solenoids etc e Print Test Pattern e Initialize NVM Page 6 of 11 The Parts DRo www partsdrop com 201 387 7776 www partsdrop com e Adjustment Others Includes Machine ID Billing Data Initialize the HFSI High Frequency Service Items Adjust Toner Density and Tray 5 Bypass guide adjustment If you then choose NVM Read Write you ll be able to get to the adjustments you need to keep the machine running right Things like the registration fuser temperature etc The codes are 6 digit numbers separated by a hyphen between what is called the Chain and the Link 742 027 for example Enter the Chain Link code you wish to view and select Confirm Change The current value of your selected code will appear in the Current Value column To change the setting you ll then input a new number in the New Value column and press Save Here is an abbreviated list of the stuff we generally all want to know I ve left off anything which isn t critical to regular
18. rocedure Once it shows OK set the Bypass Width Guide to the maximum width and then press Maximum Position Again you are looking to see that the display shows OK when the machine sets up properly Touchscreen alignment aligns the display with the touch sensitivity of the touchscreen This is generally only needed if you replace the Touchscreen or the entire User Interface control console There is supposed to be a Touch Pen tool hidden under the removable panel which covers the numeric buttons on the control console but you can use any pointed object if you are careful not to damage the delicate surface of the touchscreen Hold down the 0 1 and 3 keys while powering on the machine A grid with intersections labeled P1 to P9 will show on the display Use the Touch Pen to touch the intersections of the up and down lines P1 to P9 in sequence Stay on the intersections for about 1 second each Once you do all 9 buttons the machine will coordinate the array of values Power the machine off and back on The touchscreen should now be aligned properly That ll be a wrap for this month Next month we ll be going through the Component Test codes and procedures to round out this series of articles which focus on the machine itself Later on the fusers will need a looking at as will the Drum Cartridges At that time we ll cover repair procedures and comparisons between different versions of the fuser module
19. s in the C123 s C118 s and Phaser5500 s See you all next month Britt works for The Parts Drop a company whose primary business is providing parts supplies and information for Xerox brand copiers printers and fax machines You can find more information including many of Britt s past ENX articles on their website www partsdrop com If you d like to read more about Xerox brand office equipment there s also a complete listing of past articles under contributing writers on the ENX website www ENXMAG com Page 11 of 11
20. s of all of the code prefixes will be represented as the first part of the code the prefix then a dash followed by xxx to represent the second half of the code example 010 xxx Those generalizations will be in bold text in the table to follow The book is littered with acronyms and although there is a Glossary of Terms many of the acronyms which I couldn t guess the meaning to are not listed It was getting frustrating till my wife suggested that I Google the acronyms actually found quite a few of them Good thinking Joann Status Codes Indicators Code Description 003 xxx Communication Failures 003 942 Document size auto detect failure 005 xxx Document Feeder Problems 010 xxx Fuser Problems 010 313 Fuser Control Thermistor failure open Control Thermistor 010 314 Fuser Side Thermistor failure open Side Thermistor 010 318 Fuser temperature did not rise quickly enough during heating cycle Fuser Overheat must be reset from diagnostics by resetting NVM Non Volatile 010 320 Memory code 744 220 back to 0 Fuser took too long to warm up must be reset from diagnostics by resetting NVM 010 327 Non Volatile Memory code 744 220 back to 0 010 398 Fuser Fan failure 012 xxx Finisher Problems 016 xxx Fax Service Problems 021 xxx Fax Problems IOT Image Output Terminal print main logic board ESS Electronic Switching 024 xxx System Network Module Communication Errors Tray 1 paper size mismatch length of paper is s
21. them as being excellent machines The opposite was said of the C118 machines These new comers I am told are workhorses which give very little in the way of problems They are also rather technician friendly The two types of machine share a similar appearance They actually use the same part number C123 style Toner Cartridge for the drum cartridges but that is where the similarities pretty much dry up The Status Codes and Diagnostic Codes of the C123 are completely alien to the ones for the C118 Feed components are similar in some of the trays but the Document Feeder parts are nothing alike The Toner Cartridges look similar although the C123 is considerably larger and uses a different CRUM Customer Replaceable Unit Monitors the chips which track the count and identify RF CRUM the version of the cartridge The same is true of the newest Bound on Tonee DE cies ones the WC 5225 style The C123 series machines are selling heavily out there So they ll be showing up in greater numbers than the C118 s There is also a Phaser printer which is related to the C123 The Phaser 5500 is the same basic engine with the main difference being that there is a simpler User Interface no touchscreen and no Scanner up top Naturally with the different User Interface the diagnostics will be quite different as well Page 1 of 11 C123 style Drum Cartridge The Parts DRo www partsdrop com 201 387 7776 www parts
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