TAIKO Service Manual Chapter 5 Trouble Shooting
Contents
1. 124528 3280 05 52 This harness is to connect with a master TAIKO and a slave TAIKO when cloning Reece Paper 119581 KS 070 This is a reference paper to adjust TAIKO unit 2006 Japan Cash Machine Co Ltd All rights reserved S AHLAVHD CHAPTER 5 5 12 TAIKO Servic e Manual 5 6 Product Support If you happen to experience any problems or errors with your TAIKO unit or have any inquiries regarding your unit consult with your nearest JCM contact as shown below Please be sure to make a note of the problem points andy symptoms or the content of your inquiry prior to making contact m Japan Japan Cash Machine Co Ltd Headguarters 3 15 Nishiwaki 2 Chome Hirano ku Osaka 547 0035 Japan Phone 81 66 703 8406 Fax 81 66 704 7843 URL www jcm hg co jp E Americas Oceania JCM American Corporation 925 Pilot Road Las Vegas NV 89119 U S A Phone 1 702 651 0000 Fax 1 702 644 5512 e mail customerservice jem american com URL www jcmamerican com E Europe Russia Middle East Africa Japan Cash Machine Germany GmbH M ndelheimer Weg 60 D 40472 D sseldorf Germany Phone 49 211 530645 60 Fax 49 211 530645 85 e mail support jcm germany com URL www jcm germany com m UK Ireland JCM United Kingdom Ltd Unit B Third Avenue Denbigh West Business Park Bletchley Milton Keynes Buckinghamshire MKI 1EJ UK Phone 44 870 770 2863 Fax 44 190 837 7834 e mail info jec2. Cleaning Sensor needs to be adjusted Faust ram Cleaning After disassembled the Adjust the TAIKO unit See gt 5 4 TAIKO has not been P O unit See gt 5 Cleaning adjusted b Download the latest software program Id The software revision is old See s 4 1 Download The bill that software Verify if the denomination issued year program is not supported is is appropriate m the software inserted information sheet Acceptor is not working Acceptor does not accept any bills Acceptance rate is low 2006 Japan Cash Machine Co Ltd All rights reserved 5 3 AHLAVHD CHAPTER 5 4 TAIKO Servic e Manual Symptom Error Message Possible Causes Recovery Action Download the appropriate software program to the TAIKO unit See gt 4 1 Download DIP Switch cet Ramones a the accepting setting properly ee gt 2 7 3 Denomination Setting All bills are returned MMD o Set the command to accept set to inhibit CPU Sensor failure is Replace CPU Sensor Board See gt occurred Chapter 6 Replacement Procedure Clean all sensors See gt Cleaning Perform adjustment See gt 4 2 Adjustment CPU board failure Replace the CPU board See gt 6 Motor rotates a few times 1 Replacement of CPU board and stop Set the DIP Switch No 1 ON and DIP Switch setting i supply the power to the TAIKO untt Perform the DIP Switch TEST See gt 5 3 3 DIP Switch Test Details If the test result is NG replace the CPU
3. TAIKO Service Manual Chapter Trouble Shooting Maintenance p 5 1 Error Codes 5 2 Trouble Shooting 5 3 Test Mode Diagnostics 5 4 Cleaning 5 5 Maintenance Tool List 5 6 Product Support Issue 11 2006 CHAPTER TAIKO Servic e Manual 5 1 Error Codes Number of Red flashes of the LED lamp indicates the Error of TAIKO unit LED lamp is located in the middle of the faceplate 5 1 1 Error Codes of Flashes Diagnostic Description Fraud detected 5 2 Trouble Shooting When an error message appears or trouble is occures and the TAIKO unit does not work properly recover the TAIKO unit following the instruction below 5 2 1 General Troubles Symptom Error Message Possible Causes Recovery Action Verify the specified voltage and ground are supplied to appropriate pins of the interface connector Verify if all harnesses and connectors Power is not supplied to the acceptor are connected properly Verify if the connector pin has been any Connection is wrong bend missing broken Verify if the specified voltage is supplied to the appropriate pin See gt Chapter 2 Specifications Acceptor d t t OEE po a mo Soare dambsd i Download the appropriate software to the TAIKO unit See gt 4 1 Download Perform Acceptance Test See gt 4 2 Test Mode Diagnostics If the test result is NG replace the CPU Sensor Board is CPU Sensor Board See gt Chapter 6 Corrupted Replacement proced
4. board See gt 6 1 Replace of CPU board Replace the CPU board See gt 6 1 CPU board fail 5 2 2 Adjustment Troubles Software does not match with the currency Sensor needs to be cleaned and adjusted DIP Switch is broken Cannot enter the Test Mode Symptom Error Message Possible Causes Recovery Action Reference paper is wrong Use the reference paper KS 070 for TAIKO Adjustment Error Replace the CPU Sensor board CPU Sensor board failure See gt Chapter 6 Replacement Procedure 2006 Japan Cash Machine Co Ltd All rights reserved TAIKO Service Manual 5 2 3 Communication Symptom Error Message Possible Causes Recovery Action all DIP Switches OFF and DIP switch setting is wrong supply the power to the TAIKO unit ponmeciy UplE or Connect all connector properly not connected properly Verify if the connector pin is any Cannot communicate with Connector pin is broken bend broken or missing Replace the CPU board as required 1 Replacement of CPU board Verify if the interface is appropriate Interface is wrong with Host If wrong set the interface properly See gt 2 7 DIP Switch When you cannot solve the problem even if you follow the in struction above please contact JCM See gt 5 6 Support 2006 Japan Cash Machine Co Ltd All rights reserved 5 5 dad VHO CHAPTER TAIKO Servic e Manual 5 3 Test Mode Diagnostics TAIKO has the diagnostics fu
5. m uk com URL www jcm uk com E Asia other than Japan JCM Gold HK Ltd Unit 1 7 3F Favor Industrial Centre 2 6 Kin Hong Street Kwai Chung N T Hong Kong Phone 852 2429 7187 Fax 852 2929 7003 e mail cs jemgold com hk URL www jcmgold com hk 2006 Japan Cash Machine Co Ltd All rights reserved
6. nction TAIKO can be specified the part of the error using the diagnostic funktion 5 3 1 DIP Switch Setting List Test Items SW1 SW2 SW3 SW4 SW5 SW6 SW7 SW8 DIP Switch Test on ON ON Transport Motor Forward Rotation Test LON OFF OFF OFF OFF OFF OFF OFF Transport Motor Reverse Rotation Test LON ON OFF OFF OFF OFF OFE OFF Sensor Test OFF ON OFF OFF OFF OFF OFF Solenoide Test N ON ON ON oFF OFF OFF OFF Accepting Test N OFF OFF OFF ON OFF OFF OFF Entrance Flapper Test N OFF OFF ON ON OFF OFF OFF Exit Flapper Test N ON OFF ON ON OFF OFF OFF 5 3 2 DIP Switch Test Procedure Test the DIP switches Set all DIP switches ON and then supply the power to the TAIKO uit Set the switch No 1 OFF to start the test Set the switch Nos 3 5 and 7 OFF and verify if the LED lamp lights Green Then set the switch Nos 2 4 6 and 8 OFF and verify the LED lamp lights Blue If TAIKO s red LED lights the DIP Switch has a problem 5 3 3 Transport Motor Forward Rotation Test Procedure Test the condition of the Transport Motor forward rotation 1 Set the switch No 1 ON and supply the power to the TAIKO unit 2 Set the switch No 1 OFF to start the test The transport motor rotates forward 3 If the Blue LED lamp blinks despite the number the test is completed No error is found If TAIKO s red LED lamp lights the Transport Motor ha
7. per has a prob lem 2006 Japan Cash Machine Co Ltd All rights reserved 5 9 dad VHO CHAPTER TAIKO Servic e Manual 5 4 Cleaning If the paper dust or foreign object spotted in the acceptor parts the acceptance rate may go down Clean the acceptor parts once a month Wipe out on the sensor with lint free cloth or cotton bud Remove the paper dust or foreign object completely on the rollers DO NOT use the organic solvent such as thinner or benzin when wiping the TAIKO unit E Sensor Roller Location Sensor Pinch Roller Feed Roller Po T Open Upper Lid Open Lower Lid 2006 Japan Cash Machine Co Ltd All rights reserved 5 10 TAIKO Service Manual 5 5 Maintenance Tool List When maintenace or adjust TAIKO unit the following parts need to be parchased Items EDP Part Description Power Supply Unik 116125 a unit is to supply the power to TAIKO unit TAIKO Harness A 127527 3280 05 54 This harness is to connect with TAIKO unit ant Power Supply Unit This harness is to connect with PC and TAIKO Harness B 116488 3280 03 11 TAIKO unit when downloding or connecting with palm Clone Harness
8. s a problem 2006 Japan Cash Machine Co Ltd All rights reserved 5 6 TAIKO Service Manual 5 3 4 Transport Motor Reverse Rotation Test Procedure Test the condition of the Transport Motor reverse rotation 1 Set the switch No 1 and 2 ON and supply the power to the TAIKO unit 2 Set the switch No 1 OFF to start the test Ther transport motor rotates reverse 3 Ifthe Blue LED lamp blinks despite the number the test is completed No error is found If TAIKO s red LED lamp lights the Transport Motor has a problem 5 3 5 Aging Procedure 1 Set the switch Nos 1 2 and 4 ON and supply the power to the TAIKO unit Set the switch No 1 OFF to start the test 2 TAIKO unit repeates the following operation LED lamp lights gt Motor rotates foward gt Motor rotates reverse 3 If an sensor error is found while aging the TAIKO stop the operation You can speci fied the error of the sensor with the number of the LED lamp blinks of Flashes Enterance Sensor Right Enterance Sensor Left Sensor Position Penetration Upper to Lower Right BLUE Penetration Lower to Upper Left BLUE 2006 Japan Cash Machine Co Ltd All rights reserved 5 7 S AHLAVHD CHAPTER TAIKO Servic e Manual 5 3 6 Solenoid Test Procedure Test the condition of the solenoids 1 Set the switch Nos l 2 3 and 4 ON and turn ON the power to the TAIKO unit 2 Set the switch No 1 OFF to start the test Then the TAIKO uni
9. t repeates the following operation Entrance Flapper On Off gt Exit Flapper On OFF If the Blue LED lamp lights no error is found If TAIKO s red LED lights the Solenoid has a problem 5 3 7 Accepting Test Procedure Test the condition of the acceptance of the bils 1 Set the switch No 1 and 5 ON and supply the power ON 2 Set the switch No 1 OFF to start the test Then insert the bill to the TAIKO unit 3 If the bill is returned the LED flashes depending on the reason for the reterning of Flashes ROM Error JAM inside Acceptor Diagnostic Description Adjustment Error Bill remains inside transport path Reject by counterfeiting currency 2006 Japan Cash Machine Co Ltd All rights reserved 5 8 TAIKO Service Manual 5 3 8 Entrance Flapper Test Procedure Test the entrance flapper Set the switch Nos 1 4 and 5 ON and turn the power to the TAIKO unit Set the switch No 1 OFF to start the test Then the entrance flapper repeates open close operation If the Blue LED lamp lights no error is found If TAIKO s red LED lamp lights the Entrance Flapper has a problem 5 3 9 Exit Flapper Test Procedure Test the exit flapper Set the switch Nos 1 2 4 and 5 ON and turn ON the power to the TAIKO unit Set the switch No 1 OFF to start the test Then the exit flapper repeates open close operation If the Blue LED lamp lights no error is found If TAIKO s red LED lamp lights the Exit Flap
10. ure After CPU Sensor board is replaced perform the adjustment See gt 4 2 Adjustment Acceptor is not working 2006 Japan Cash Machine Co Ltd All rights reserved 5 2 TAIKO Service Manual Symptom Error Message Possible Causes Recovery Action Clean the feed or Pinch roller See gt 6 4 Cleaning If any corruption is found replace it See gt 6 2 Replacement of Sensor Board Verify the condition of the Feed or Pinch roller spring and replace it as required Remove the foreign objects from the transport path and clean See gt 5 4 Cleaning Change the faceplate guide depending on the bill width See gt 3 3 Replace of Faceplate Guide Feed or Pinch roller is spoiled with dirt or broken Feed or Pinch roller spring is missing or loose JAM bill occurs often There is any foreign objects is on the transport path Faceplate does not match with the bill width The bill width is 83mm or larger or 62mm or less Use the only acceptable bills See gt Out of TAIKO Chapter 2 Specifications Specifications Remove the foreign object and clean the entrance sensor See gt 5 4 Entrance Sensor is not Cleaning working or there is any Perform Aging See gt 5 2 6 Aging foreign object at the details entrance If any sensor error is found replace the CPU Sensor board See gt Chapter 6 Replacement Procedure Rollers belts and lenses is Clean the rollers belts and lenses soiled with dirt See gt 5 4
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