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the entire Moscone North & South

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1. CONTEMPORARY SERVIC ES CORPORATION 1710 s Amphlett Blvd 37011 San Mateo CA 94402 P 650 524 8889 x37011 Fax 650 524 8896 Marlon Gonzalez email mgonzalez csc usa com WWW CSc usa com CORPORATE SECURITY SERVICE INC 5 Third Street Suite 314 San Francisco CA 94103 EXECUTIVE EVENT SERVIC ES 22600 Savi Ranch Parkway Yorba Linda CA 92887 P 714 398 5478 Fax 714 616 5473 Jake Mahan email jmahan eesnation com K DUBB SEC URITY 1485 Bayshore Blvd Suite 429 San Francisco CA 94124 1114 P 415 467 4900 Fax 415 467 5226 Odell Whitfield Cell 510 706 1376 email jodellwhitfield yahoo com www k dubbsecurity com KING SECURITY SERVICES 428 13 Street Ste 200 Oakland CA 94612 P 415 556 5464 ext 129 Fax 510 500 9809 Stephen Tittel email stittel kingsecurity net www kingsec urity com MALONEY SECURITY 1055 Laurel Street San Carlos CA 94070 P 650 593 0163 Fax 650 593 1101 Paul Cademartori email eventsmaloneysecurityinc com www ma loneysecurityinc com PLAC EMENTPROS 27 Maiden Lane 202 San Francisco CA 94108 P 415 543 3460 Fax 415 541 0464 P 415 397 3384 Fax 415 391 8428 Jim Stuckey Lillian Tan email jstuckey c sssec urity com email lillian tan placementproscom www csssecurity com DEFENSE LOGISTICS SPECIALIST CORPORATION SECURITAS SECURITY SERVIC ES 533 Airport Blvd Ste 400 Burlingame CA 94010 P 650 504 4273 Adam Christopherson e
2. Pu MOSCONE CENTER HANDBOOK FOR MEETING PROFESSIONALS Moscone Center North amp South Welcome The entire Moscone Center team is looking forward to working with you toward a smooth and very successful event We ve created this handbook to give you an overview of the facility and to answer most of your basic questions And if you don t find the answers you need here please do not hesitate to ask your Event Manager The Moscone Center Handbook for Meeting Professionals Rev July 1 2015 Welcome Meet Your Team Timeline of Important Dates Budget Planning Review Moscone Center A to Z Americans with Disabilities Act Animals ATM Machines Audio Visual Services Projection Presentation Technology Baby Changing Stations Business Center Business License see Permits p 18 California Seller s Permit see Permits p 18 Catering see SAVOR San Francisco p 21 Cleaning e Booth Cleaning e Facility Cleaning Coat Parcel Check Services Damage to the Facilities Decorative Materials Helium Balloons Driveways Drone Unmanned Ariel Vehicle Policy Electrical amp Plumbing Services see General Service Contractors p 13 Emergency Medical Services Emergency Preparedness Guidelines Empty Crate Storage see Fire Management Plan p 30 Equipment Inventory Equipment Inventory List Exhibit Hall Lighting see Lighting p 14 Exhibit Halls Exhibits Exhibitor Appointed Contractors EACs Fire Managemen
3. Exit signs shall not be obstructed in any manner All entrances exits aisles stairways lobbies passageways and fire and life safety devices shall be unobstructed at all times Booth construction shall be substantial and fixed in position in a specified area for the duration of the show Easels signs etc shall not be placed beyond booth area into aisles MOVE IN MOVE OUT PROCEDURES No move in or move out will be allowed through the Moscone Center lobbies Arrangements can be made to use emergency ramp access to the exhibit hall for hand carried materials hand carts or other small dollies The major decorator of an exhibition event shall maintain control of the exhibit floor during set up and dismantling 1 No vehicles will be allowed in tunnel areas loading docks or exhibit halls without proper Identification 2 Only company owned vehicles with proper signage permanently affixed decals or temporary loading unloading permits will be allowed in work areas 3 Independent decorators and sub contractors must be properly bonded insured and have access permission to loading unloading areas through the Show Management or General Service Contractor and must maintain a valid permit from the facilities 4 Individual exhibitors loading unloading merchandise must secure a temporary access permit prior to entering booth areas from the decorator service desk or show office 5 Trucks are not permitted in Moscone exhibit halls unless dock
4. For the use of UAVs at the Facility Licensee must Provide to Operator a written detailed description of the proposed UAV including make model number and manufacturers guidelines and the location date and time proposed for the UAV operation Provide to Operator evidence of Liability insurance covering the use of UAV s at the Facility in an amount not less than those required under the Agreement e The Certificate of Insurance must stipulate that the provider s coverage specifically amends the aircraft exclusion to allow for the type of UAV Licensee proposes to operate at the Facility and name the Indemnitees as an additional insured Provide documentation satisfactory to Operator in Operator s sole discretion that the UAV operator has been trained and is qualified to operate the UAV Ensure compliance at all times with all applicable laws rules regulations and procedures issued by federal state and local governmental authorities or the operator of any airports or nearby sporting facilities including without limitation the Federal Aviation Regulations FARs and any rules and regulations issued by the FAA or the TSA as amended modified or supplemented from time to time Secure written approval from Operator before any UAV is operated in or near the Facility or in connection with Licensee s Event Indoors In addition to the General Conditions set forth above Licensee agrees and shall ensure that e Attendees are advise
5. Meeting room lighting is controlled in two different ways either from a wall control panel or with a lighting remote Lights over A V screens can be individually deactivated by Moscone Engineering staff Please discuss timing for this or have your A V contractor schedule this with your Event Manager Exhibit Hall Lighting Exhibit hall lighting is a combination of fluorescent and metal halide Lighting levels in Exhibit Halls A B C amp D and the Swing Spaces 100 101 105 106 are controlled by Facility Engineering The lighting levels in all these spaces can be adjusted in 2596 increments Full lighting in all exhibit halls is provided from 30 minutes before to 30 minutes after show floor hours At your request we can extend full lighting to accommodate photography needs We appreciate your help in keeping this to a minimum in order to conserve as much energy as possible Work light levels will be maintained during move in and move out and during hours that the show floor is closed Individual lights can be deactivated over the booths of exhibitors who request this service This should be scheduled with your General Service Contractor Public Space Lighting Lobbies amp Corridors Full lighting will be provided in these areas during all event hours unless otherwise requested Exterior Lighting Entrance Canopies amp Driveways Full exterior lighting will be provided during event hours that extend beyond daylight in either the morn
6. Any costs incurred by Operator as a result of this attachment will be the responsibility of the General Service Contractor e Exterior Window Graphics Written approval is required from The Moscone Center for any exterior treatment to its facilities To be considered for approval three copies of a full color rendering with final Copy product identification and a production plan for the installation removal and window 25 cleaning is to be submitted to the responsible Event Manager no less than 60 days prior to installation If approved the rendering will be signed dated and one copy of the rendering and production plan will be returned Revisions to the approved layout must be submitted for approval Check with your Event Manager for details regarding size location and methods of attachment Tape Floor Graphic Adhesives All tapes used within the Facility must be approved Service Contracrtors must provide and use only the following gt For all granite and terrazzo flooring BRON BT100 tape gt For all facility carpeted areas BRON BT279 tape The use of transfer tape is strongly discouraged and subject to advance approval in writing by the Operator All floor graphics installed withing the facility must only be made of approved materials and should be used on the various flooring surfaces and stairs in the facility as follows gt For carpet decals FLEXmarkV400 gt For terrazzo decals 3M IJ 40 gt For stair graphics 3M stairs
7. Priority Networks connected directly to MAE W and Priority Networks national ATM backbone a 10 Mbps Ethernet 10 Base T connection per IP 3 IP addresses a 10 Base T CAT 5 line to Fiber Optic backbone RJ45 connector to booth Additional IP addresses In Booth extension cabling and hub rental are offered as optional services For a private server Gateway connection please order our Private Connect Internet This service includes a fully dedicated DS3 45Mbps provided by Priority Network connected directly to MAE W and Priority Network s national ATM backbone a separate connection up to T1 1 5 Mbps bandwidth off the facility DS3 connection a 29 IP address block a 10 Base T CATS line to Fiber Optic backbone RJ45 connector to booth The Moscone Center is also proud to provide free WiFi service in our public spaces Please note that there are a limited number of people who can connect to free WiFi at one time Please contact Facility Services or your Event Manager to discuss your needs for this service For online orders go to order forms and look under Special Web Services If you would prefer to print and fax an order form download our PDF form For more information please contact Facility Services at 415 974 4080 or facilityservices moscone com 27 Trash Removal amp Debris For removal of all compactors and debris boxes we will pass on to you only the charges that we incur on your behalf These charges include use
8. Ref Article 25 2001 California Fire Code Lobbies Lobby area plans must be provided under the conditions listed above and indicate the dimensions and location of all equipment to be placed by or through the event s general service or registration contractor This includes but is not limited to counters tables kiosks draped or hard walled storage and lounge areas computer stations and any other equipment to be placed in lobby areas Approval Process Notice of approval or rejection of a floor plan will be given within ten working days of receipt Carefully review all returned floor plans for corrections If the plan is rejected the areas in question will be marked in red ink Red ink markings on plans are for exclusive official use by SFFD approving authority The determining factors for rejection will be outlined to facility management who will inform the appropriate show staff representative The plan shall then be corrected and re submitted for final approval to facility management Copies of the approved plans along with any relevant correspondence shall be maintained in the master event file one copy to be retained by the Fire Marshal and a copy of the approved plan shall be displayed in a conspicuous place in the decorator service area during set up for examination conformance by Show Management ON SITE EXHIBITION PROCEDURES Prior to commencement of a show set up or dismantling when notified by Show Management decorator through
9. and to make sure that all emergency exits and required aisles are free of obstruction Violations of the San Francisco Fire Department mandated guidelines observed during the operation of a show will be documented and brought to the attention of both show and facility managements for immediate correction If in the opinion of the facility Fire Marshal there is an extreme hazard to safety he has the authority to delay or terminate the show until the problems have been satisfactorily corrected EMERGENCY REPORTING PROCEDURES Moscone North South and the Esplanade are equipped with Public Emergency Response System PERS stations Moscone West is equipped with Fire Alarm Pull Stations located throughout the building All buildings have white courtesy telephones available The emergency number is 511 and is designated on the handset Detailed reporting procedures that are building specific can be found in the Emergency Preparedness Plan If evacuation relocation of an area is required voice instructions will be announced through the public address system All fires active or extinguished shall be reported to the control room PROHIBITED MATERIALS PROCESSES AND EQUIPMENT Use of the following materials processes or equipment is prohibited Blasting agents or explosives Pyrotechnics in Moscone West Flammable cryogenic gases Smoking within the facilities Fueling of motor vehicles Wood matches with all surface strikes Cellulose
10. both Men s and Women s restrooms on each level of the Moscone Center Look for the baby changing station signs outside the restrooms Business Center Business Centers are located in both Moscone North and South lower lobbies Services include photocopying office supplies email receipt and UPS services The Business Center can be open during your exhibit hours Please let your Event Manager know if you would like the Business Center to be opened during your event Moscone Center Business Centers use UPS for shipping FedEx services can be arranged through your General Service Contractor Additionally there are FedEx drop boxes at nearby hotels More information on our Business Centers can be found here http www moscone com mtgplanners facsvcs bizcenter shtml Cleaning e Booth Cleaning You are responsible for returning the exhibit floor in the same condition as you received it All cleaning of the exhibit floor is provided by your booth cleaning contractor Additionally your booth cleaning contractor is responsible for cleaning carpeted registration areas all decorator provided trash receptacles and build out meeting rooms on the exhibit floor Our Facility Services Department can provide a full range of booth cleaning services to you and your exhibitors Please contact the Facility Services Department at facilityservices moscone com or 415 978 4080 for more information e Facility Cleaning The Moscone Center staff will mainta
11. crew 130 hr 4 hour minimum These levels can be combined to provide appropriate levels of service for your event s specific needs Please note that Moscone Center Management retains the right to require certain levels of staffing When transporting a patient one EMT remains behind in First Aid Office Must be combined with other levels of service Emergency Preparedness Guidelines The Moscone Center Emergency Preparedness Plan outlines the actions to be taken should an emergency occur during your event The Moscone Center Emergency Preparedness Plan can be found here FIRE MANAGEMENT PLAN _ or turn to p 30 In addition to reading this plan please consider the following suggestions to prepare your staff for any emergency that may arise on site e Make sure your staff is aware of our 511 system for reporting injuries and emergencies e Designate an emergency meeting area this could be your host hotel or a street corner nearby should an evacuation become necessary e Set up a phone tree so that staff members know who to call in case of an emergency whether it s personal or city wide e Obtain personal emergency contact information from your staff Equipment Inventory Following is a current inventory of the equipment available at The Moscone Center North South Please understand that this equipment must be shared between concurrently running events so be sure to confirm availability with your Event Manager Please
12. in an area the containers shall be separated by at least 20 feet e All LPG propane containers must be separated and inaccessible to the public Cooking and food warming devices see Food Preparation within exhibits in the Building Users Manual in exhibit booths shall be isolated from the public by not less than 48 inches 1220 mm or by a barrier between devices and public e Nodispensing from or refilling of LPG propane containers will be permitted inside of the convention facility 6 Fossil fuel powered equipment 7 Lasers 8 Hydraulically powered equipment using flammable fluids 9 Radiation producing devices 10 Flammable liquids 11 Welding cutting or brazing 12 Other materials or processes judged by the facility Fire Marshal to increase the risk to fire and life safety Please Note All Equipment must be UL Listed Liquid and Gas Fueled Vehicles and Equipment used for display competition or demonstration within this facility shall be in accordance with the California Fire Code Section 2404 The pertinent sub sections are as follows e The location of vehicles or equipment shall not obstruct or block means of egress 33 Batteries shall be disconnected in an approved manner Vehicles or equipment shall not be fueled or defueled within the building e Fuel in the fuel tank shall not exceed one quarter of the tank capacity or 5 gallons 18 9L whichever is less Fuel systems shall be inspected for leaks e F
13. same conditions the system is designed to protect adjacent areas and paths of egress while exhausting only the alarmed area and supplying outside air into adjacent areas In addition the facility maintains 90 000 gallons of water in storage for sprinkler systems Exhibitor Appointed Contractors EACs A list of all Exhibitor Appointed Contractors who will be providing services to your exhibitors should be given to your Event Manager no later than 30 days prior to your first move in day It is essential that you designate a check in area for all EACs Exit 17 is available for this purpose in Moscone South In Moscone North we suggest using your General Service Contractor s service desk Please note that EACs are not permitted to store equipment at the Moscone Center Freight Ramps and Loading Docks e Moscone South has 9 loading docks in total with 4 on the West side and 5 on the East side Please note that Hall B does not have designated loading docks e Moscone North has 10 loading docks Please note that Hall E does not have designated loading docks e Trucks delivering freight to the Moscone Center cannot exceed 52 in length tractor and trailer and 14 in height e While the Moscone Center exhibit hall floors are rated for unlimited loads the freight ramps are rated at 16 000 pounds per truck axle Federal Highway Standard 12 General Service Contractors Decorators The General Service Contractor provides Show Management and ex
14. see the section on Room Sets and Resets for further information on equipment included in your rental Should your event requirements exceed inventory Show Management will be responsible for the rental costs of additional equipment MOSCONE SOUTH ceo 3 E Revised 07 2015 Staging Risers Risers 6 x8 x 24 or 32 high will be provided in meeting rooms for headtable and or production purposes Risers for use in other areas are available at 2 per square foot installed and removed for the duration of the event Performance Staging 4 x8 x48 60 or 72 staging is available at 3 per square foot installed and removed for the duration of the event Dance Floor Hardwood dance floor sections are available for 5 per 3 x3 section 10 Exhibit Halls Exhibits General Information The Moscone Center North amp South has 442 000 square feet on one level over five halls of exhibit space All exhibit space is located one level down from the main lobby entrance MOSCONE SOUTH Square Ceiling Ft Height 275 x 298 94 980 37 5 275 x 180 50 500 37 No direct access 275 x 358 110 965 37 4 275 x 836 260 560 9 MOSCONE NORTH Dimensions Loading Docks Hall D 270 x 514 138 684 9 Hall E 188 x 2268 42 756 No direct access Total 181 440 9 Utilities for all Exhibit Halls Located in floor ports Electricity See Electrical System below for more det
15. than 3 feet wide per side constructed of hard material connected to designated tie downs or adequately weighted 26 Kiosk signage may only include e the name and or logo of the association event or meeting e the theme of the meeting or event e directory information Installation and dismantle must be done by official decorator only As with the exterior signage final copy design and layout must be submitted in writing to Moscone Center management 60 days in prior to first day of move in Kiosks which do not conform to the rules and regulations listed above will be removed promptly at the expense of the Licensee Smoking Policy The Moscone Center is a smoke free facility Telecommunications We offer one stop shopping with one point of contact and only one bill for all your telephone internet intranet and video conference needs We ll save you time and money while maximizing your connection speed and increasing your service and support by providing all services in house Telephone line orders include a voice fax data grade unrestricted phone service a touch tone line connector cord and dial tone as well as a telephone instrument Optional Services for Direct Dial Lines include restricted calls for local credit card machines only call waiting voice mail single line phone sets multi line phone sets speaker phones and conference phones Direct Connect Internet service includes a fully dedicated DS3 45 Mbps provided by
16. the control room the facility Fire Marshal may have smoke detector systems deactivated in appropriate exhibit areas if necessary This will eliminate the possibility of false alarms due to by products of combustion from vehicles used during set up and dismantling Upon completion of work activity and prior to show opening the show decorator Show Management shall so inform the control room duty person The smoke detector systems shall then be reactivated by control room personnel All vehicle movement in and out of all facilities is strictly regulated Unloading of show 31 material on exhibition floor is controlled A walk through inspection of the exhibit area will be made prior to final approval and opening of a show by the facility Fire Marshal Event Manager and Exhibit Manager or their officially designated representatives Violations to these guidelines or situations posing any undue hazard to public safety shall require immediate correction All fire protection and life safety systems and devices shall be fully operational before the facility is opened to the public This will be accomplished by a final visual inspection by the Fire Marshal of all areas and by confirmation of status of equipment through the facility fire alarm system While a show is in progress it will be the responsibility of the facility Fire Marshal facility staff show management staff and exhibitors to maintain the approved clearances to all fire and safety equipment
17. the exhibit floor you may apply for a blanket permit Each exhibitor would then apply for an individual conditional use permit All exhibitor permit requests should be forwarded to both Show Management and to the Moscone Center Event Manager for that particular event For detailed information and permit applications please contact the San Francisco Bureau of Fire Prevention s Permit Section at 415 558 3303 or http www sf fire org index aspx page 1006 18 Exhibitors must keep a copy of their completed permit in their exhibit booth at all times Show Management should supply a list of all exhibitors with Fire Permits to their Event Manager prior to the opening of the show Please note that Show Management may be required to hire a Fire Watch depending on how many permits are requested during the show Seller s Permit State of California Business License If any merchandise is sold on site during an event by either Show Management or exhibitors the State of California requires the selling party to have a valid California Seller s Permit This applies to all exhibitors selling or taking orders from the exhibit floor It pertains to Show Management if the organization sells merchandise in a bookstore or other sales outlet This applies to both non profit as well as for profit organizations Exhibitors should be formally advised of this requirement as it is Show Management s responsibility to demonstrate proof that all exhibitors either hol
18. 15 15 15 16 17 18 18 19 20 20 21 22 23 25 27 27 28 28 29 30 38 eet Your Moscone Center Team Moscone Center Event Managers Ancillary Services First Aid Coat Check BAGS Pemote Airline Check in Fire Marshall cmd Operations Engineering Facility Services Building Security E E Completes all m Tekcom amp Internet Locks and unkels Redi and meeting room ELI Business Center doors activates i sets and lighting Theatrical Services escalstors icd resets heating amp Booth Ckaning controk driveway su sai ea manages rooms am Sho Shine Stands amd ramp access Ae recycling healing satiety Message Stations for speakers Catering Sales Managers General Service Contractors Freight amp Display Specialty Pale Shipping Materials denti Booth Cleaning Furniture handing Allshow PerShow Lounge and related Management office Installation amp shipping amp or Exhibitor furniture dismantling of receiving in the requests cocktail displays gt facility rounds etc Labor Other Contracted Services Transportation oe Projection or Security Firm Attendee Registration other AV Floral Eventsecurity T Peg stration and Meeting room Show and badge retrieval and General management checking serves Session audio and exhibitor v ual Temporary Staff The Moscone Center Handbook for Meeting Professionals Rev July 1 2015 Timeline of Important Dates MOSCONE Si
19. 1J180 c Forsidewalk decals between the three buildings only 3M 3662 10 Window graphics can be applied to glass surfaces provided that a number of conditions are met at least 60 days in advance of installation These include Licensee accepts sole responsibility and liability for damage to any facility surface or component caused by application or removal of graphic materials up to and including prompt replacement of damaged glass panels Licensee also accepts sole liability for any other damage or injury caused by or resulting from such application or removal process Submission of three copies of full color rendering with all final copy and or graphics and a production plan for installation OR for digital submission a PDF file containing all final graphics and copy Only Perforated film material may be applied to flat glass surfaces Please check with your General Service Contractor for available materials and approved locations e Installation must respect appropriate labor jurisdictions Kiosks Kiosks or information counters are extremely helpful in providing show identification and directions particularly when there are multiple events up and running Commercial advertising or sponsorships on outdoor kiosks or counters is prohibited at all times Kiosks may be located in approved areas only Please consult your Event Manager Kiosks must be Three sided or four sided no more than 8 feet high per side no more
20. 25 lbs e Gateway Ballroom 38 This area is rated at 500 Ibs per hang point eyebolt until further testing Bridles between 45 and 90 degrees may not exceed 25 lbs e Esplanade Ballroom This area is rated at 500 Ibs per hang point eyebolt straight down Bridles between points or side loads are not allowed in this area under any condition e North and South Lobbies These areas are rated at 1 000 Ibs per hang point straight down Bridles between 45 and 90 degrees are limited to a maximum of 25 Ibs Sign Cables Halls A B C and D The 1 8 center ceiling cables were installed to hang aisle signs made of light weight fabric only No heavy loads are permitted on this cable 25 lbs per sign or less Air Ducts The use of air duct all thread supports for hanging is permitted under certain circumstances if cleared in advance and in writing by the Event Manager House Rigger or Associate Director of Operations the rating is no more than 50 Ibs and bridling or side loads are not allowed Sprinkler Pipes and Brackets These cannot be used for hanging or rigging under any condition Aluminum Ceiling Tile Tracks These may not be used for hanging with scissor clips or any other devices Movable Wall Tracks These may only be used for hanging and rigging with the inserts installed by the House Head Rigger General Instructions e Each General Service Contractor must appoint a single person who is responsible for all rigging and han
21. TREATMENT All decorations drapes signs banners acoustical materials hay straw moss split bamboo plastic cloth and similar decorative materials shall be flame retarded to meet the San Francisco Fire Department and the State Fire Marshal s requirements 35 All table coverings fabric walls paper or any decorative material whatsoever must have a California flameproof certificate or tag Only California certificates will be accepted and they must be prominently attached to the material used so they may be easily seen by the facility Fire Marshal COMBUSTIBLES Literature on display shall be limited to reasonable quantities one day s supply Reserve supplies shall be kept in closed containers and stored in a neat and compact manner free and clear of electrical cables or junction boxes Show Management shall assume responsibility for daily adequate janitorial and rubbish pickup service and shall advise all exhibitors that booths shall be cleaned of combustible rubbish daily Storage of empty cartons in exhibit booth area is not permitted Storage of any kind is prohibited behind back drapes or display walls and inside the display area All cartons crates containers and packing materials which are NECESSARY FOR REPACKING shall be labeled with EMPTY stickers and REMOVED FROM THE FLOOR OBSTRUCTIONS Nothing shall be hung from or affixed to any sprinkler heads or piping All exit doors shall be in an operable condition at all times
22. ail Telecom Internet Water 3 4 hose Air 3 4 pipe Drain 1 1 2 pipe Please contact your General Service Contractor for detailed information on the support arches and the overhangs at the far ends of Halls A and C Permanently carpeted and equipped with exhibit hall floor ports All exhibit halls with the exception of Hall E have concrete flooring with an unlimited weight bearing capacity However the freight ramps are rated at 16 000 pounds per truck axle All exhibit space is rented on a clean hall to clean hall basis Please contact your General Service Contractor to discuss booth cleaning services Carpeted Areas The only permanently carpeted area designated specifically for exhibits is Hall E If you are planning to use meeting room and lobby space for exhibits please let your Event Manager know These areas have limited provisions for installation of electrical or telephone services to exhibits and no provisions for other utilities such as plumbing Electrical System in Exhibit Halls Halls A B and Care served via four utility tunnels substations and an embedded duct floor box system These systems carry power via cables from the utility tunnels to 155 locations on the floor 11 All floor boxes have a 60 ampere 120 208 volt outlet The 277 480 volt 3 phase is available only in the tunnels and requires additional cabling Halls D and E are served via four substations a
23. al services including traffic control for the Moscone North and South front driveways freight ramps and lost and found services Our building security staff will also work very closely with your contracted event security company e Security Contractors Your outside security contractor will provide personnel assigned to security posts at access points to all of your function areas This should include your exhibit meeting food service office registration and storage areas A list of approved security contractors is on the following page We review the staffing levels you establish with your Security Contractor to assure that based on our experience you are providing adequate coverage If your event requires ushers or badge checkers you may contract such services through your security contractor There are specific union regulations pertaining to the use of ushers and badge checkers as opposed to volunteers If you have questions speak with your Event Manager 22 Approved Security Contractors ADMIRAL SECURITY SERVICES 2151 Salvio Street Ste 260 Concord CA 94520 P 888 471 1128 ext 106 Fax 925 421 0846 Zoe Lazzaretto email zoe admiralss com ALUED BARTON SECURITY 150 Post Street Ste 480 San Francisco CA 94108 P 415 543 0366 Kara Braun email kara braun alliedbarton com AMBASSADOR SEC URITY 1341 Evans Avenue San Francisco CA 94024 P 415 822 8811 Dru Williams email ambassadorl341 yahoo com
24. areness and excitement with logo branded popcorn bags coffee cups or even sheet cakes With our exhibitor online ordering system these and other Booth Hospitality Services are now available with just a few clicks of your mouse As the exclusive caterer to The Moscone Center SAVOR San Francisco is committed to making it easy for you to get the most out of your event e Off Site Catering SAVOR San Francisco s services are not limited to our home base convention center venues We re pleased to apply our extensive experience in large scale events at most any location in the Bay Area from across the street at Yerba Buena Gardens to the hub of the special events district San Francisco City Hall to San Francisco Bay s Alcatraz Island and beyond For more information and menus please visit our website at www cateringbysmg com Security e Moscone Center Security You ll be selecting a security contractor to provide event security services for your lobby meeting room and exhibit hall areas from move in through move out However our building security staff provides important services to you while you re here Our primary responsibility is to provide a secure building perimeter including freight ramps and driveways as well a control room where the emergency response system is monitored at all times Once your Event Manager receives the necessary event information from you arrangements are made through our Security Services Department for cruci
25. ated materials or posted in booth 3 Approved by the facility Fire Marshal when containing material constructed of plastic Note Oil paper tarpaper sisal paper nylon Orlon and certain other plastic materials cannot be made flame retardant and their use is prohibited Interior furnishings and materials shall not be located as to obstruct or block exits fire and life safety devices or equipment Placement of chairs in aisles and corridors is strictly prohibited Chairs shall remain within booth boundaries and under strict control of booth operator PORTABLE SPOTLIGHTS All types of clamp on portable spotlights shall be protected from metal to metal contact by having electrical insulating pads or wrapping material permanently attached to the lamp holder clamp Use of ceramic porcelain or molded composition type of neck shell is the only type approved for use in the San Francisco Convention Facility On off switches are usually located in the neck Where any spotlight or lamp is subject to physical damage damp places or comes into contact with combustible material it shall be equipped with a substantial guard attached to the lamp holder or the handle Flexible cord extensions may only be used for portable lamps appliances that are of allowable amperage for the size and type of three 3 conductor cords connecting to and for the utilization of any equipment The third conductor is used for equipment grounding purposes FLAME RETARDANT
26. ates 55 per hour per person Standard meeting room sets requiring no chargeable equipment typically include some combination of the following e Appropriate size riser up to 5 sections with black skirting riser stair unit standing lectern headtable 8 x18 laminate top with black skirting and water service for headtable e Chairs for theater style seating or e Chairs and 8 x18 laminate topped tables no skirting for classroom style seating or e Chairs and 66 or 72 plywood topped rounds for banquet seating table linens should be ordered from SAVOR San Francisco e 8x18 laminate topped table black skirting and 2 chairs for room monitors e Water service for the headtable Please let your Event Manager know your specific meeting room needs All meeting rooms will be set with Moscone equipment inventory permitting Additional equipment needs in excess of our inventory will be billed on your settlement Set up for General Sessions that take place in the exhibit halls are not included in your facility rental General Session sets will be billed at prevailing labor rates for seating and appropriate rates for staging If we do not receive your set up requirements on time or if substantial changes are requested after we have scheduled our labor you will be charged the labor to set up or change these areas Room Resets Your initial meeting room set is included in your rental fee Any changes to this set will be billed at p
27. atrol License from 24 the State of Californis a San Francisco Business Licinse and a Certificate of Insurance that meet our requirements Signage Advertising Window Graphics Kiosks Banners As you build your graphics and signage plan we would like to recommend that you and your General Service Contractor use green materials Please help us in achieving our goal of 75 land waste diversion by 2012 by using recyclable re usable and donate able materials Please work closely with your General Service Contractor to see which green materials they have available Advertising and Sponsorships e Interior Advertising Advertising is permitted in the common areas of the Moscone Center provided that the Licensee submits a floor plan identifying all advertising locations and Operator approves all such advertising in advance in writing Your General Service Contractor can provide you with a list and description of banner and signage locations that have been approved by the building as well as a list of approved materials for each application A 500 commission fee per advertiser per exposure and per location is payable to the Moscone Center for commercial advertising promoting an exhibitor s product or service if it is displayed in public lobby areas pedestrian walkways on Moscone Center digital signs and or other non licensed space e Exterior Advertising Only signs or banners with show branding and show directional messages may be displayed o
28. ay Materials Depending on the item many of these can either be recycled or donated e Donated Merchandise Leftover merchandise food products giveaways bags etc can be donated by placing a Donate sticker on the box at the end of the show e Compost All SAVOR s disposable serveware is compostable Compost is collected at large catered functions in clearly marked bins Leftover food that cannot be donated is also composted e In addition please let your Event Manager know of any show offices Staff Office Press Office Show Daily etc that will need individual Bottle amp Can or Mixed Paper receptacles Local Non Profits amp Donation Services Food gift items medical supplies and many other products from your convention can be donated locally to assist people in need Please notify your Event Manager if you have a charity that you work with The Moscone Center will also work with you your General Service Contractor and Exhibitors to donate to local non profits Room Sets and Resets Room Sets All meeting room requirements should be submitted to your Event Manager 45 days prior to your first move in day We will provide your initial room set in the meeting rooms at no charge provided we receive your requirements at least 30 days prior to your first scheduled move in day 20 Your initial room set is included in the rental of your meeting room Any changes to this initial set will be charged at our prevailing labor r
29. bserved e Animals must be under the control of a handler at all times e Animals may not be within 100 feet of any food service area This policy does not apply to service animals ATM Machines Moscone Center has two on site ATM machines located in the North amp South Lower Lobbies Audio Visual Services Projection Presentation Technology Projection Presentation Technology our preferred in house A V supplier offers a full range of audio visual sound reinforcement slide projection and other related services They have many value added services available to complement your meeting or convention Services include digital signage presentation management content capture recording audience polling and creative design In addition they are the only authorized operator for the Moscone Center sound system permanently installed throughout the facility Projection Presentation Technology has been partners with the Moscone Center for over 20 years and their equipment is housed and maintained on site so there are no trucking or drayage charges for their equipment They provide competitive pricing along with an extremely knowledgeable staff and ample back up equipment If you choose Projection Presentation Technology as your A V supplier you will be provided one complimentary hardwired microphone per room per day For further details please contact Projection Presentation Technology at 415 974 4077 Moscone Center Sound System The Mos
30. cone Center has a permanently installed sound system throughout the facility While use of this sound system is available at no cost there are costs for labor The only cost associated with the use of the in house sound system is for a sound technician to manage the equipment Additionally Projection Presentation Technology is the only authorized operator for the center s permanent sound systems If you choose to contract with another audio visual supplier they will utilize Projection Presentation Technology for your sound services This will not add to your costs or duplicate any labor but it will guarantee that only trained staff knowledgeable in the system s operation will be working with our technically sophisticated equipment Labor for Microphones If you use Projection Presentation Technology as your primary A V supplier they will provide one complimentary microphone per room Otherwise all microphones are charged at the standard rate Furthermore please note that Projection Presentation Technology provides all microphones for use with our permanent sound system Labor charges will apply for installation operation and removal of microphones even if the microphones themselves are free These are labor charges which you would incur regardless of your A V supplier House paging is available in Exhibit Halls Please see the section on Paging System for more information Baby Changing Stations There are baby changing stations located in
31. d a valid California Seller s Permit or are not offering for sale any merchandise that is subject to California sales tax o For more information on the California Seller s Permit Application visit the California State Board of Equalization website www boe ca gov o The California Sales permit application can be found here https efile boe ca gov ereg index boe o Permits can also be requested by phone from the Permit Request Line 800 400 7115 from TDD phones 800 735 2929 or from voice phones 800 735 2922 Sound Permit If you plan to use amplified sound in any outdoor area please contact your Event Manager well in advance to arrange for the necessary City permits Pyrotechnics Use of pyrotechnics in Moscone North and South is allowed with a permit issued to the Pyro Operator by the San Francisco Fire Department and with approval by the Moscone Center Fire Marshal All City State and Federal laws must be observed and a permit must be pulled by a certified Pyro Operator Effects work is under the jurisdiction of I A T S E Local 16 and should be closely coordinated with your House Head Confetti Cannons Approval for the use of confetti cannons must be obtained well in advance from your Event Manager There will be additional costs for cleanup Foggers Hazers The DF 50 Diffusion Fogger is the only unit approved for use within the Moscone Center 19 Recycling amp Donations The Moscone Center is committed to be
32. d that UAVs will be used during the event e UAVs are prohibited from flying over populated areas e UAVs are not flown in lobbies meeting rooms restaurants or other common areas e UAVs weigh less than 55 pounds e UAVs carrying weapons are prohibited e UAVs are prohibited from flying within 18 of any building structure including sprinklers e UAVs fly only in the defined exhibit booth space as expressly approved by Operator in accordance with the General Conditions above e Attendees are protected from UAVs with the use of netting plastic or other Operator approved safety features Outdoors Nothing in this Policy constitutes or shall be construed to constitute permission from the Operator to operate any UAV outside of the Facility but Operator recognizes that UAV operation may take place at Licensee s event s Therefore in addition to the General Conditions set forth above if a UAV is operated outside of the Facility Licensee shall ensure that e A valid Certificate of Waiver or Authorization for public entities or a Commercial Exemption or Special Airworthiness Certificate for private entities is secured from the Federal Aviation Administration and provided to the Operator together with a representation and warranty that such Exemption or Certificate is valid e The UAV is operated less than 400 feet above ground away from airports and air traffic and within sight of the operator and comply with any temporary airspace restr
33. er Services Coat Luggage Check Damages Equipment Rental Fire Watch First Aid General Session Labor I A T S E Insurance Lock Changes Miscellaneous Equipment Novelty amp Program Sales Permits Police Room resets changeovers Staging Trash Pulls Window Cleaning Window Graphics Savor San Francisco Catering Concession Services Table Cloths Facility Services Booth Cleaning Household Theatrical Services Internet Services Telephones Projection Labor Microphones Event Planning at Moscone Center A to Z Americans with Disabilities Act ADA The Americans with Disabilities Act or ADA went into effect in January 1992 and is intended to provide a clear and comprehensive national mandate to end discrimination against those with visual hearing mobility and other disabilities The Moscone Center is accessible to persons with special needs For a list of accommodations provided please visit the Accessibility page on the Moscone Center web site at the following link http www moscone com pdf quidelines MosconeAccessibility pdf In addition to facility accessibility the following ADA needs can be accommodated e Interpreter e Assistive Listening System e Audio Recording of Printed Materials e Braille Materials e Large Print Materials e Special Diet Animals With Show Management approval animals for exhibition purposes are welcome at Moscone Center While here the following policies must be o
34. es affiliates and subsidiaries of each of the above A Certificate of Insurance an Additional Insureds Endorsement Form and complete copies of policies if requested satisfactory to SMG shall be furnished sixty 60 days before the first day of the event The certified copies of the Certificate of Insurance and the Additional Insureds Endorsement Form or policies if requested shall provide that they may not be cancelled without thirty 30 days advance written notice to SMG The Certificate of Insurance and the Additional Insureds Endorsement Form should be forwarded to The Moscone Center Attn Insurance Certification 747 Howard Street San Francisco California 94103 Fax 415 974 4073 Email events moscone com 14 Keys amp Locks Meeting room keys are available for use during your event A limited number of locks can be re cored to accommodate your specific needs The charge for this service is 50 per cylinder Keys are typically provided to only one of your staff members who will then be responsible for their return While there is no deposit collected there will be a charge of 50 per key for any keys not returned by your final move out day Lighting Meeting Room Lighting Meeting rooms are equipped with fluorescent incandescent and metal halide fixtures Different levels of lighting can be achieved by using one or all of the systems in a room Most incandescent and some fluorescent lighting offer adjustable levels
35. ging and provide the name of the designee to the Moscone Center Event Manager e Plans and locations for any items hung or rigged which weigh 1 000 Ibs or more must be submitted to the Moscone Center e All hanging and rigging hardware fasteners and gear must be O S H A and A N S l approved e All homemade trusses must have engineering specifications in order to be installed Any truss not manufactured by a recognized truss company will be considered homemade All chain hoists have proof of load test certificate as required by A N S I B30 16 e All hang points devices wires clips etc used for hanging and rigging must be returned to their normal condition or removed as appropriate after each event If not the work will be performed by the House Head Rigger and billed to the General Service Contractor e Hang point plans which are updated annually identifying locations and ratings are available from your Event Manager 39
36. gned License Agreement 18 months Preliminary Floor Plans 12 months Review prior to booth sales Include use of lobby food service and registration areas Include Event Manager amp Catering Sales Manager on mailing list 12 months Exhibitor Prospectus Preliminary Show Directory 12 9 months General Contractor Subcontractor List 12 9 months Preliminary Labor and Equipment Requirements 12 9 months Review estimated labor costs for Police Fire House Head First Aid and any equipment rental Event Timetable 6 months Finalize Move in Schedules for Show Office Registration Exhibits Meetings amp General Sessions Special Events Exhibitor Service Kit amp Exhibitor List 6 3 months Final Floor Plans 90 days Include Exhibits Registration Lobbies Public Space Security Plan 60 days Event Set up Requirements and Diagrams 45 30 days Final Rental Payment 30 days Certificate of Insurance 30 days List of Exhibitor Appointed Contractors 30 days SAVOR SAN FRANCISCO Deposit 30 days Final Payment 30 3 days Final Guarantee 30 days 72 business hours Budget Planning Review In order to help you plan your budget below is a list of ancillary expenses that you may encounter More detailed information about these items can be found in this guide Your Event Manager is happy to provide you with an estimate for any of these charges Moscone Center Advertising Banners Marketing Promotional Opportunities Broadcast Rights Business Cent
37. h Permit A San Francisco Health Permit is required to either distribute or sell food and or beverage products not provided by SAVOR San Francisco our in house catering department It is Show Management s responsibility to inform their exhibitors of this requirement and to determine that all such permits are in place prior to show opening If you anticipate a significant amount of sampling on your exhibit floor a blanket San Francisco Health Permit is available to Show Management Please note that exhibitors cooking in their booths may require an additional permit from the San Francisco Fire Department Please see the section on Open Flame Candle Permits For more information please contact the Department of Public Health where the permits are issued at 415 252 3828 or http www sfdph org dph EH Food Permits permitSpecEvents as e Open Flame Candle Permit A permit is required for any type of open flame including but not limited to candles propane burners butane burners and fireplaces Permits must be obtained directly from the San Francisco Fire Department The most commonly requested permit types are o Portable Cylinder Use Permit Temporary For any portable containers holding propane or other flammable materials Open Flame Permit Sterno For anyone who will be cooking inside their booth Open Flame Permit Use Temporary For any other open flame request including candles If you anticipate a significant number of open flames on
38. he I A T S E Stewards report for the session that he she oversees 28 Vehicles and Mobility Devices e Vehicles for Exhibit Exhibiting vehicles in the facility is entirely possible Guidelines for such are contained in the Fire Management Plan e Scooters The use of electric scooters is permissible only under the provisions of the Americans with Disibilities Act ADA Rental arrangements can be made directly with a local provider such as Scoot Around at 888 441 7575 e Segways The use of Segways is permitted under the provisions of the ADA e Bicycles The use of bicycles is restricted to move in and move out periods and on concrete surfaces only Exhibit Halls Use of bicycles in any public space is prohibited e Wheelchairs Moscone Center does not have wheelchairs available for attendee use Rental arrangements can be made directly with a local provider such as Scoot Around at 888 441 29 Appendix Fire Management Plan Rigging Rules Regulations and Rating v MOSCONE CENTER A San Francisco Convention Facilities Public Safety and Fire Management Plan for Moscone North South and West INTRODUCTION The purpose of this plan is to provide information necessary to maintain acceptable levels of fire and public safety within the San Francisco Convention Facilities These are the minimum fire safety requirements which shall apply to all events whether open or closed to the public A Fire Marshal has been appointed a
39. hibitors with a wide range of services These services include but are not limited to e Installation amp dismantling of displays e Creating and hanging signage and banners e Floor covering e Drayage freight deliveries from carrier to booth e Providing booth furniture e Electrical Services e Plumbing The Moscone Center does not directly accept shipments of event related freight or materials e Freight Deliveries Your General Service Contractor or freight handler is responsible for all material handling services for show related freight and material consigned to arrive in accordance with your contractor s schedule e Hand carried Material Hand carried material is defined as that which can be carried in by one individual in one trip without assistance from wheeled devices Please check with your drayage contractor to understand how this process works Loading docks and receiving areas are staffed and managed by your General Service Contractor All activity should be coordinated through them including POV Personally Owned Vehicle programs General Session Production Services For any large party or general session you must submit 9 large floor plans to the building for departmental and Fire Marshal review Floor plans must include proper equipment dimensions as well as dimensions for staging aisles and distances from the walls e House Head If your event includes a general session or a large meeting that utilizes staging l
40. ice Providers e Steri Cycle 510 562 1781 e All Chemical Disposal Inc 408 363 1660 16 Paging System An internal telephone paging system is available for use at no charge The system is accessible via an assigned code from any house phone including those installed by Moscone Center Telecom Services The diagram below outlines the areas that are covered by the system and can be combined as indicated More extensive coverage can be arranged for directly with Projection Presentation Technology at 415 974 4077 Telephone paging is designed for voice announcements only Jar sie co j R pe ute Zone 1 Halls A B C Zone 2 100 101 105 106 Zone 3 Esplanade Ballroom Zone 4 South Lobby Upper amp Lower Zone 5 Hall D Zone 6 Hall E The Moscone Center North amp South 17 Parking There are several public parking garages offering more that 7 000 parking spaces around Moscone Center For more information please see the Parking page on the Moscone Center web site http www moscone com directions parking shtml Limited parking at Moscone Center can be made available by special permit only Please make arrangements in advance with your Event Manager Permits There are several instances in which you will need to apply for permits directly with the City amp County of San Francisco or various State agencies Below is a listing of the permits and how to apply for them e Healt
41. ictions as may be in place e Prior written approval is secured from the City and County of San Francisco and provided to the Operator Emergency Medical Services Licensed First Aid staffing is required in one or more of the First Aid centers on site during any hours that your attendees are in our facilities including registration conference sessions receptions and special events Any event that provides on site child care is required to staff at least one First Aid Center with a paramedic during all hours that child care is open Staffing should start one half hour prior to the time attendees arrive and extend at least 15 minutes beyond attendance hours to allow for adequate set up and closing time for the First Aid facilities In addition we recommend you consider staffing at least one First Aid center during your move in out periods when your exhibitors are working on site as most injuries occur during this time The Moscone Center has contracted with King American Ambulance to provide First Aid services We offer three levels of service based on the size of the event and the activities taking place Shifts must be scheduled for a minimum of four hours Your Event Manager will place the service call for you and you ll be billed on your final settlement EMT vs Paramedic Emergency Medical Technicians EMT s are trained in emergency response EMT s carry oxygen automated defibrillators glucose paste and first aid supplies EMT s can gi
42. ighting large scale video and sound reinforcement or a major theatrical presentation you need to plan on including our House Head as part of your team Regardless of whom you select as your audio visual supplier or your production company the facility s House Head must be utilized The House Head is appointed by the facility to help assist you and the IATSE crews to install operate and strike your General Session The House Head acts as the union steward for the crew and offers a thorough understanding of jurisdictional requirements He is an experienced technician who understands our building systems and has a responsibility for using them correctly and efficiently Please contact our Theatrical Services Department for hourly rates and additional information e Theatrical Services If you re planning to use staging special lighting scenery rigging or other theatrical features our Theatrical Services staff is an important part of your planning process as they can provide all of these services as well as payrolling union labor If you don t already have one ask for one of our Theatrical Services brochures for a more detailed description of what we offer 13 Hours of Operation Standard operating hours for our facilities are from 7 00 am until 11 00 pm although arrangements for activity before and after these hours can be made through your Event Manager Insurance Licensees utilizing the San Francisco Convention Facilities are required t
43. in all public spaces refuse receptacles and restrooms during your event We ll also refresh your meeting rooms and replenish the headtable with complimentary water service between sessions Currently 9096 of our cleaning chemicals and supplies are certified green creating a safer environment for both staff and attendees Please check with your Event Manager if there is any area you are unsure about Coat Parcel Check in Services The Moscone Center is pleased to partner with Guest Services of America to provide you with one of the best coat and parcel check in services available in San Francisco If you would like to arrange for coat and parcel services for your attendees please contact Sebastian Hernandez VP Guest Services of America directly at 707 235 6554 Gsa Sebastian O gmail com Damage to the Facilities As the contracted Licensee Show Management is responsible for any damage caused by staff contractors exhibitors speakers or attendees This is intended to help us recover costs for repairing damage to the facility which exceeds reasonable wear and tear caused by anyone connected with the event Decorative Materials Helium Balloons Materials may not be taped nailed tacked or otherwise affixed to ceilings painted surfaces fire sprinklers columns fabric or decorative walls Additionally all decorative materials for exhibition must be flameproof in accordance with the Public Safety and Fire Regulations Please refer t
44. in any aisles or emergency access areas c A minimum 10 wide perimeter aisle is required in Moscone South and the front crossing aisle shall be a minimum of 20 d Cross aisles shall be clearly marked on all floor plans and placed directly in line with exits in all facilities 30 4 The locations of concession areas or proposed temporary cafeterias 5 Exits aisles fire and life safety devices i e fire extinguishers hose cabinets PERS stations locations and clearance dimensions 6 Dimensions and locations of exhibit hall platforms staging sound light mixers stage lighting scaffolds and speaker systems 7 ELECTRICAL EXTENSION CORDS shall be 3 wire grounded 14 or larger AWG copper wire Connectors must not be supported by cords 8 ELECTRICAL WORK UNDER CARPETS must be done or supervised by the decorators electrical contractor Round cords are not authorized under carpet Large Seated Session Areas Floor plans for general sessions or other large seated events held in any exhibit hall or ballroom must be submitted under the same conditions as those for exhibit areas These must include dimensions and locations of platforms staging sound light mixers stage lighting scaffolds and speaker systems When seating rows have 14 or less seats the minimum clear width between rows shall not be less than 12 inches measured as the clear horizontal distance from the back of the row ahead and the nearest projection of the row behind
45. ing one of the premier recycling facilities in the country By significantly reducing the facility s trash stream through recycling donation and composting programs we have been able to greatly reduce trash removal costs Getting your exhibitors and attendees involved in the recycling and donation process is a key part of the program We are happy to send you recycling and donation program information that you can include with your exhibitor service manual or attendee mailings We also have green Recycle stickers and blue Donate stickers for your staff and exhibitors to designate unwanted materials e Bags In addition to the City amp County of San Francisco the State of California recently passed statewide legislation that bans the use of single use bags To comply with this strengthened ordinance for functions here at Moscone Center please plan to use only reusable bags defined as those designed for at least 125 uses and washable compostable plastic bags labeled with a compostable logo or paper bags labeled with a 4096 post consumer content If we can be of help with resourcing these products please contact your Event Manager e Cardboard Moscone staff will collect cardboard throughout the show There will also be large blue carts marked Cardboard Only located around the perimeter of the exhibit floor Cardboard Only carts are also available anywhere they are needed for example bag stuffing in registration e Displ
46. ing or evening Lost amp Found Items found during your event will be turned in to a designated lost and found location Following an event found items are held for a maximum of 30 days after which unclaimed items will be disposed of or donated 15 Medical Hazardous Waste Disposal Current law requires all businesses which generate medical waste to treat that waste or have someone else treat it prior to disposal Types of Medical Waste Requiring Special Handling e Laboratory wastes specimen or microbiologic cultures stocks of infectious agents live and attenuated vaccines and culture mediums e Blood or bodily fluids liquid blood elements or other biohazardous bodily fluids or articles contaminated with blood or other biohazardous bodily fluids e Sharps syringes needles blades broken glass e Contaminated animals animal carcasses body parts bedding materials e Surgical specimens human or animal parts or tissues removed surgically or by autopsy e Isolation waste waste contaminated with excretion exudates or secretions from humans or animals who are isolated due to the highly communicable diseases listed by the Centers for Disease Control as requiring Biosafety Level 4 precautions The disposal of medical hazardous waste the treatment and transportation of medical hazardous waste must be pre arranged with a qualified medical hazardous waste disposal company Medical Hazardous Waste Disposal Serv
47. mail achristopherson dlscom us 188 Spear Street Suite 640 San Francisco CA 94105 P 415 808 1725 Fax 415 516 5101 Brad Lauer email brad lauer securitasinc com EVENTGUARD SERVIC ES 1823 Business Center Drive Duarte CA 91010 P 800 518 6730 Fax 888 536 0199 Mr Kelly Martin email kelly eventguardservices com www eventguard services com SEC URITY INDUSTRY SPECIALISTS 6071 Bristol Parkway Suite 200 Culver City CA 90230 P 800 201 3742 or 310 215 5100 Fax 310 215 5115 John C Spesak email jhe mera sis us WWW Sis us Rev 11 18 14 Note The above list includes companies who have provided us with a copy of their Private Patrol License from the State of Californis a San Francisco Business Licinse and a Certificate of Insurance that meet our requirements 23 Approved Security Contractors cont SEC URITY SYSTEMS MANAGEMENT STAR PROTECTION AGENCY 249 W Jackson Street 8201 Edgewater Drive 102 Hayward CA 94544 Oakland CA 94621 P 510 754 2845 P 510 635 1732 Fax 510 635 1773 Shalen Sharma Collin Wong email ssm sec uritysystemsma nagement us email cwong starprotectionagency com SIMMONS INVESTIGATIVE amp SECURITY AGENCY 7716 Rotherha m Drive Hanover MD 21076 P 240 375 0283 Fax 866 610 9606 Joe McDeshen email jmcdeshen simmonssecurity com Rev 11 18 14 Note The above list includes companies who have provided us with a copy of their Private P
48. n the exterior of Moscone North and South provided that designs and specifications are submitted to and approved by the facility at least 60 days prior to installation The Licensee is responsible for obtaining approvals and for assuring that installation respects appropriate labor jurisdictions Check with your Event Manager and General Service Contractor for details regarding size location and methods of attachment If you plan to place signs or banners on City property throughout San Francisco including City owned kiosks light poles etc you must first obtain permission from the Department of Public Works at 415 554 5800 Below are some related websites with information pertaining to event marketing and pole banners http www sanfrancisco travel meeting planners general info banners permits html cid http www sanfrancisco travel meeting planners 5 Easy Ways to Market Your Meeting html cid Exterior building signage is discouraged on all buildings in the Yerba Buena Gardens For more information contact the Garden s property managers MJM Management Group at 415 477 2604 Graphics e Interior Window Graphics The application of any material to interior glass surfaces e g escalator side panels etc must receive written approval from The Moscone Center prior to application No adhesives of any kind can be used in attaching to the glass The material must be completely removed by the contractor during event move out
49. nd an embedded duct floor box system Power cables are directed from the substations to 164 floor locations All floor boxes have a 60 ampere 120 208 volt outlet The 277 480 volt 3 phase is available through a ceiling mounted duct Heating Ventilation and Air Conditioning HVAC Halls A B and C are served by nine constant volume fans two 780 ton chillers and two water tube boilers Climate control is achieved in several ways including using outside air using a combination of outside and returned air or using a chiller for cooling or a boiler for heating There is always a minimum of 10 fresh air allowed into the system providing five to six changes of fresh air every hour to the exhibit spaces Halls D and E are served by five large supply air handlers four vane axial return fans three 700 ton chillers and steam to the water head exchanger Climate control is the same as in Halls A B and C with the exception of zone reheats in Hall E meeting spaces can be heated cooled individually All systems are arranged to supply 100 outside air during normal operations for six to seven changes of fresh air every half hour If smoke is detected in Halls A B and C or when a sprinkler alarm is activated all fans stop The dampers reposition and eight direct drive vane axial fans exhaust the supply air ducts and intake fresh air from under the soffit on Folsom St until all smoke has been flushed out of the entire area In Halls D and E under the
50. nitrate motion picture film Aerosol cans with flammable propellants ONOARWN gt 32 PROHIBITED EQUIPMENT AND OPERATIONS DURING SET UP AND DISMANTLING The following equipment or operations are prohibited during exhibition booth construction or dismantling 1 Materials handling equipment which exceeds established emission levels Electrically powered tools and equipment other than those listed by Underwriters Laboratories Inc or approved by a nationally recognized testing laboratory 3 Portable heating equipment 4 Painting with flammable or volatile paints and finishes 5 Any equipment or operation that increases the risk to fire and life safety MATERIALS PROCESSES OR EQUIPMENT REQUIRING SPECIAL PERMIT FOR USE Use display or storage of the following materials processes or equipment are restricted and subject to approval of the facility Fire Marshal and may also require a permit from the San Francisco Fire Department 1 Natural gas fired equipment 2 Open flame devices including candles and cooking equipment 3 Exhibits involving hazardous processing or materials 4 Pyrotechnic displays 5 Liquefied petroleum gas Ref California Fire Code Chapter 38 e When approved LPG propane containers having a maximum water capacity of 12lb nominal 5lb LP Gas capacity may be permitted to be used temporarily inside the convention facility for public exhibitions or demonstrations If more than one such container is located
51. o have insurance coverage in effect during their entire occupancy including move in event days and move out The Licensee will be responsible for providing the following insurance e Comprehensive General Liability With limits not less than 1 000 000 each occurrence combined single limit for bodily injury and property damage including coverage for personal injury contractual operation of mobile equipment products and liquor liability if applicable e Workers Compensation Covering Licensee s employees e Employer s Liability Insurance With limits not less than 1 000 000 each accident covering injury or death to any employee which may be outside the scope of workers compensation insurance This coverage is usually included in Workers Compensation insurance e Automobile Liability With limits not less than 500 000 each occurrence combined single limit for bodily injury and property damage including coverage for owned non owned and hired vehicles including loading and unloading operations e Additional Insureds Endorsement Form Note Comprehensive General Liability and Automobile Liability insurance policies required by agreements for use of The Moscone Center must name on the policy additional insureds e The City and County of San Francisco e SMG e The Moscone Center Joint Venture e The San Francisco Redevelopment Agency e The Trustees of the Moscone Center Project e All directors members officers agents employe
52. o the Fire Management Plan for details Helium balloons are permitted at Moscone Center however your General Service Contractor will charge a fee for retrieval of stray balloons Driveways The primary use of the Moscone Center s Howard Street driveways is to accommodate safe access for vehicles and pedestrians directly related to the center s events First priority for driveway use is for shuttle buses taxis and related vehicles servicing the event s needs as well as for access at any time by emergency vehicles The driveways are each one way east to west traffic zones that are managed during events by Moscone Center traffic control staff Use is granted to shuttle bus companies as contracted by Show Management with the understanding that the Moscone Center s rules and policies are in force This includes the requirement to reduce vehicle emissions by shutting off engines if vehicles remain in the driveways for more than five minutes Other use of the driveways is limited to appropriate placement of graphics for directional and event identification purposes and portable food and beverage carts used by SAVOR San Francisco Applications for other uses of the driveway areas will be considered under the following conditions No use would limit or interfere with the orderly or safe functioning of the primary uses described above Such use is requested directly by the event licensee utilizing the related portion of the Moscone Center Mosc
53. of compactors for normal trash and debris boxes for oversized or non compactable items Talk to your Event Manager about specific charges you are likely to incur Union Labor Requirements and Jurisdictions The quality of San Francisco s labor force is exceptional Because much of the labor required for your event falls under various union jurisdictions in our facilities it is important that you as well as your contractors and producers understand these functional roles so that appropriate labor can be provided The following are the general areas that fall withing union jurisdiction COMMON UNION JURISDICTIONS Display Installation and Removal of Sign and Display Workers Local 510 Staging Rigging Theatrical Lighting Sound and Audio Visual Services and Computer I A T S E Local 16 Installation Food and Beverage Services Hotel and Restaurant Workers Union Local 2 Exhibit booths B E W Local 6 Electrical Services In a theatrical environment A T S E Local 16 Event Security Staffing Theatrical Employees Local B 18 Telephone Services Local CWA Any questions about the provision of labor within the facilities should be directed either to your Event Manager or General Service Contractor SMG will assign a House Head to your Production General Session to assist you The House Head will be responsible for providing a seamless connection to the building and the I A T S E Stagehand crews The House Head will also issue t
54. one North or Moscone South Such use would not impact or interfere with any other event utilizing the Moscone Center or the surrounding Yerba Buena Gardens Activities equipment or materials associated with such use would comply with all appropriate ordinances or laws including those governing the use of amplified sound Any vehicles or material used for purposes of exhibition or demonstration would not constitute a commercial presence through the use of advertising graphics or messages or by providing any type of consideration to the sponsoring organization e g sale of space trade barter The owner of such vehicle or exhibit demonstration material is a registered non profit organization as defined under the federal tax code e g 501c3 501c6 etc If permission for such use is granted the licensee assumes all liability for the actions or omissions associated with such use Drone Unmanned Aerial Vehicle Policy Drones Unmanned Aircraft Systems UAS Unmanned Aircraft UA Remotely Operated Aircraft ROA and Unmanned Aerial Vehicles UAVs are all terms occasionally used to identify unmanned aircraft and are individually and collectively referred to in this Policy as UAVs Operator may permit the operation of UAVs inside and in close proximity to the Facility provided that Licensee complies with the following terms and conditions and guarantees that the following conditions are strictly adhered to General Conditions
55. ore than 9 persons two means of exiting are required Section 10 of the California Fire Code Sa ee ACCEPTABLE MATERIALS FOR BOOTH CONSTRUCTION The following types of materials will be acceptable for booth construction and decoration 1 Wood that is properly treated as per UBC Standard 8 1 and certified See definition of UBC Sec 207 for fire treated wood 2 Combustible materials having a flame spread rating of less than 225 and a smoke density rating of less than 450 as determined by ASTM E84 Tunnel Test and certified as such 34 ACCEPTABLE INTERIOR FINISHES AND FURNISHINGS Use of the following materials and furnishings is controlled Drapes hangings curtains and props Foam core board PVC shall be a certified flame resistant type No exceptions Poster paper and banners Decorative fabrics Christmas trees Cut trees shall be flame retardant by a State certified applicator and a current certificate posted in booth Motion picture screens All other decorative materials including plastics QI Pe NS o All materials and furnishings shall be 1 Made from non combustible materials or 2 Treated and maintained in a flame retardant condition by an approved flame retardant solution or process Flame retardant treatments shall be renewed as necessary or after each cleaning Identification showing the date and type of treatment and the firm that treated the material shall be located on or affixed to all tre
56. revailing rates unless the reset is for a food amp beverage function If your initial meeting room set is for a food amp beverage function then your first meeting room set that is not configured for a food amp beverage function will be considered your initial set Your Event Manager is happy to review your meeting room sets and resets to help you minimize potential charges for resets during your event SAVOR San Francisco Welcome to SAVOR San Francisco We are San Francisco s premier large scale catering and event services company For over 20 years we ve built our reputation on providing great experiences and world class food at The Moscone Center and throughout the Bay Area Think of SAVOR San Francisco as your resource to help turn any event whether a quick business luncheon for two at any of our specialty concessions or a thousand guest gala into a truly successful experience e Services for Show Management Our chefs will work with you to create perfect menus for your budget drawing upon San Francisco specialties and global cuisines alike Our sales staff can help orchestrate every element of your event from setup and entertainment to flowers and d cor We take care of all the details you can relax knowing that your event will be executed seamlessly 21 e Booth Hospitality Services for Exhibitors The aroma of popcorn or the whir of an espresso machine attracts attendees from the furthest corners of an exhibit hall Enhance aw
57. rigging without exception Failure to follow these rules and regulations will result in the immediate removal of those items which are not in compliance The time required of the House Rigger to review non compliant hanging or rigging will be billed to the General Service Contractor Definitions Hanging a straight down dead hang from any approved hang point eyebolt or sign cable in the facilities Hanging is limited to 1 000 Ibs Rigging hanging which requires bridling side loads trusses and or exceeds 1 000 Ibs Rules Hanging may be performed by employees or subcontractors of the General Service Contractor who are familiar with the house hang points and rules and regulations All rigging must be performed by qualified and trained riggers All rigging must meet O S H A and A N S I regulations and conform to the manufacturer s specifications All rigging is subject to inspection by the Moscone Center Ratings e Halls A B and C These areas are rated at 2 000 Ibs per hangpoint eyebolt straight down The ratings decrease with the use of bridles Bridles between 45 and 90 degrees may not exceed 500 Ibs e Hall D This area is rated at 2 000 lbs per hang point eyebolt straight down The ratings decrease with the use of bridles Bridles between 45 and 90 degrees may not exceed 500 Ibs e Hall E This area is rated at 1 000 Ibs per hang point eyebolt straight down Bridles between 45 and 90 degrees may not exceed
58. s the official staff representative responsible for enforcing all fire and safety rules and regulations The Fire Marshal is required to 1 Provide guidance to Show Management for floor plan preparation 2 Review proposed floor plans booth layouts and construction including special suppression systems if required 3 Monitor the facility for prohibited processes and equipment from set up through show hours and dismantling Monitor all exhibitions to assure that interior finishes and furnishings meet code requirements Review the permit requests for use of restricted materials Make final inspection and approval of a show prior to opening Review plans for new construction and tenant improvements Maintain and update the Emergency Plans Neo FLOOR PLAN APPROVAL PROCEDURES Exhibit Space Before exhibit space is offered for final sale to exhibitors Show Management may submit one copy of the proposed floor plan drawn to scale to the facility Fire Marshal for review PDFs are welcome for this purpose Exhibitors shall submit nine 9 copies for final approval thirty 30 days prior to the event All floor plans shall indicate 1 Show name dates times and General Service Contractor Decorator 2 Booth configurations drawn to scale including all base and height dimensions and locations 3 Aisle locations and dimensions a A minimum 10 width between rows of booths at Moscone Center b Booths or displays are prohibited
59. space is unavailable Idling of vehicles is prohibited 6 No vehicles are allowed in the Esplanade or Gateway Ballrooms at any time unless they are part of an exhibition 7 KEEP ALL FIRE LANES CLEAR FOR IMMEDIATE USE BY EMERGENCY VEHICLES PARKING There is no parking allowed within the San Francisco Convention Facilities at any time Unauthorized vehicles will be towed at owner s expense Trash compactor and debris box removal area as marked on the floor shall be kept free and clear at all times as well as the access area to the baler EXHIBIT CRATE STORAGE Since most crates and cartons are not flame resistant and the packing materials are not treated storage of these items is not permitted within the Moscone Center However limited crate storage will be allowed in Moscone West due to a sprinkler system density designed for higher hazard areas 37 Rigging Rules Regulations and Ratings Safety is the primary concern of the Moscone Center related to hanging and rigging in the facilities Hanging and rigging carry a significant liability for the responsible party and it is our goal to eliminate any potential problems or hazards before they occur In this regard we have appointed a House Head Rigger who has complete authority over all hanging and rigging and we have developed facility procedures rules and regulations for such activity These rules and regulations are applicable to everyone using the facilities for hanging and
60. t Plan see p 30 Floor Plan Approval see Fire Management Plan p 30 Freight Ramps amp Loading Docks General Service Contractors Decorators e Freight Deliveries Hand carried Material General Session Production Services House Head e Theatrical Services Health Permit see Permits p 18 Hours of Operation Insurance The Moscone Center Table of Contents uw A A n A N DDH Oo 10 10 11 12 12 13 13 14 14 Handbook for Meeting Professionals Keys amp Locks Labor see Union Labor Requirements and Jurisdictions p 28 Lighting e Meeting Room e Exhibit Hall e Public Space e Exterior Lighting Lost amp Found Medical Hazardous Waste Disposal Microphones see Audio Visual Services Projection p 4 Paging System Parking Permits POV s see General Service Contractors p 13 Pyrotechnics Recycling amp Donations Rigging Rules Regulations and Ratings see p 38 Room Sets and Resets SAVOR San Francisco Security e Moscone Center Security e Security Contractors Security Contractors Approved List Signage Advertising Window Graphics Kiosks Banners Smoking Policy Sound Permit see Permits p 18 Sound System see Audio Visual Services Projection p 4 Telecommunications Trash Removal amp Debris Union Labor Requirements and Jurisdictions Vehicles and Mobility Devices APPENDIX e Fire Management Plan e Rigging Rules Regulations and Ratings Rev July 1 2015
61. uel tank openings shall be locked and sealed to prevent the escape of vapors SPECIAL APPROVAL To obtain approval the exhibitor shall submit in writing 1 The nature of the process or equipment to be used 2 The quantity of restricted materials to be used 3 Provisions that will be made to provide fire suppression or other life safety measures This request must be submitted to facility management 30 days in advance of the first move in day of the show It will then be given to the facility Fire Marshal who will approve or reject the request If a San Francisco Fire Department permit is required instruction for applying will be stated BOOTH CONFIGURATIONS The following booth configurations are acceptable 1 Open top exhibition booths 2 Platforms not exceeding 500 square feet in area The following booth configurations will require prior approval Platforms exceeding 500 square feet in area Exhibition booths with canopies Single level covered exhibition booths Booths exhibits of a height exceeding 16 Two Story Booths e Plans must be certified by a licensed professional engineer before they are submitted e All areas under multi level booths must be equipped with a UL approved battery operated smoke detector attached to the ceiling or under structure A 2A10BC extinguisher is required on each level and easily available e f the occupancy load is nine persons or less one exit is sufficient If occupancy load is m
62. ve out aspirin and other first aid supplies assess a patient s need for a particular level of care and take basic medical facts about the patient EMT s cannot intubate a patient or start an IV Paramedics are trained in emergency medicine Paramedics have the ability to do all the above plus start IV s defibrillate administer a list of nearly 25 medications to treat emergencies such as chest pain shortness of breath allergic reactions asthma attacks and CPR cases Paramedics have the advantage of being able to start advanced airways procedures such as intubation or needle cricothyrodomy for choking patients who can t clear the object with the Heimlich Maneuver Paramedics start the definitive care process for patients before they ever reach the emergency room We recommend that any event that allows children under the age of 16 into the event staff a paramedic during event hours First Aid facilities are located in Moscone North Moscone South and the Esplanade Ballroom Staffing in each office is dictated by the activity in that area of the building FIRST AID EMERGENCY MEDICAL SERVICES Level 1 Service Non transport For single hall events One Emergency Medical Technician EMT 54 hr 4 hour minimum Level 2 Service preferred Non transport One Paramedic 81 hr 4 hour minimum Level 3 Service One 3 person crew 1 Paramedic amp 2 EMTs with transport ambulance 162 hr 4 hour minimum Additional transports w 2 person

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