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Maintenance and Service Guide
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1. Spare Part Number Description 436067 001 Display bezel for use with Single Lamp display panels without camera 436068 001 Display bezel for use with Dual Lamp display panels without camera 436069 001 IAMD Turion ML 60 2 0 GHz processor 436070 001 Immobile AMD Sempron 3500 1 8 GHz processor 436157 001 Intel Core Duo T5500 1 66 GHz processor includes thermal pad for use with dv9200 models 436238 001 Optical wired mouse 436364 001 Base enclosure includes wireless switch actuator 436450 001 System board for use only with UMA computer models using AMD processors 436900 001 Intel Core Duo T5200 1 66 GHz processor includes thermal pad for use with dv9200 models 436904 001 18 cell 2 55 Ahr battery for use only with computer models using Intel processors 437385 001 Hard drive bracket rails APD only 437386 001 Hard drive screws APD only 437387 001 Hard drive connector APD only 438369 001 Audio board includes audio board cable and infrared lens for model dv9200 438370 001 USB magnetic board includes USB magnetic board cable for model dv9200 438485 001 1160 GB 5400 rpm hard drive for use only with computer models using Intel processors 439128 001 Remote control ExpressCard Maintenance and Service Guide 3 39 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Pa
2. Table 1 1 Front Components Continued Item Component Function 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Wireless switch Turns the wireless feature on or off but does not create a wireless connection A wireless network must be set up in order to establish a wireless connection 5 Wireless light Blue An integrated wireless device such as a wireless local area network LAN device and or a Bluetooth device is turned on Amber All wireless devices are turned off 6 Consumer infrared Receives a signal from the HP Remote lens select models Control only 7 Audio in Connects an optional computer headset microphone jack microphone stereo array microphone or monaural microphone 8 Audio out Produces sound when connected to headphone jack optional powered stereo speakers headphones ear buds a headset or television audio Audio out Provides enhanced audio performance headphone S PDIF including surround sound and other jack high end audio output 9 Display lid latch Opens the computer Maintenance and Service Guide 1 7 Product Description The external components on the left side of the computer are shown below and described in Table 1 2 G TOL bs Left Side Components Table 1 2 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act a
3. Go to Flowchart 2 17 Nonfunc tioning Device All drives working Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Keyboard pointing device working Go to Flowchart 2 20 No Network Modem Connection Connecting to network or modem Maintenance and Service Guide 2 17 Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power N Go to Power up Power up i Reset Flowchart 9 bia power on AC power 2 4 No Power Part 3 Y Power up in docking device NOTES 1 On select models there is a separate reset button 2 On select models the computer can be reset using the standby switch and either 1 Reseat the power cables in the docking the lid switch or the main power switch device and at the AC outlet 2 Ensure the AC power source is active 3 Ensure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1
4. A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static
5. Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points E Before you add or extensively modify software or hardware E Periodically whenever the system is performing optimally If you revert to a restore point and then change your mind you can reverse the restoration Creating a System Restore Point 1 Select Start gt Help and Support gt System Restore The System Restore window opens 2 Click Create a restore point and then click Next 3 Follow the on screen instructions Maintenance and Service Guide B 3 Backup and Recovery in Windows XP Restoring to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally 1 Select Start gt Help and Support gt System Restore The System Restore window opens 2 Click Restore my computer to an earlier time and then click Next 3 Follow the on screen instructions Creating Recovery Discs PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Q Handle these discs carefully and keep them in a safe
6. 0x00000CD8 0x00000CDF System board resources 0x00000D00 0x0000FFFF PCI bus 0x00000F40 0x00000F 47 System board resources 0x00001080 0x00001080 System board resources 0x00008000 0x0000805F System board resources 0x00008100 0x000081FF System board resources 0x00008400 0x0000840F ATI SMBus 0x00008410 0x0000841F Standard Dual Channel PCI IDE Controller 0x00009000 0x00009FFF PCI standard PCI to PCl bridge 0x00009000 0x00009FFF ATI MOBILITY RADEON Xpress 200 Series 0x0000A000 0x0000A0FF Realtek RTL8139 810x Family Fast Ethernet NIC 0x0000F000 0x0000FFFF PCI standard PCI to PCl bridge 0x0000FD00 0x0000FDFF Texas Instruments PCIxx21 x515 Cardbus Controller OxO0000FE00 0x0000FEFF Texas Instruments PCIxx21 x515 Cardbus Controller Maintenance and Service Guide 6 17 Specifications Table 6 11 System Memory Map Memory Map Address hex System Function shipping configuration 0xD4100000 0xD41 FFFFF PCI standard PCI to PCl bridge 0xD4100000 0xD41FFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD8000000 0xDBFFFFFF PCI standard PCI to PCl bridge 0xD8000000 0xDBFFFFFF ATI MOBILITY RADEON Xpress 200 Series OxFACO00000 0xFEBFFFFF PCI standard PCI to PCl bridge OxF6C00000 0xFABFFFFF PCI standard PCI to PCl bridge 0xD4000000 0xD4000FFF Standard OpenHCD USB Host Controller 0xD4001000 0xD
7. 1 Prepare the computer for disassembly Section 5 3 and remove the following components 1 Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 COUO wv Top cover Section 5 15 5 70 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the two silver Phillips PM2 5x5 0 screws that secure the power connector assembly bracket to the computer 3 Remove the power connector assembly bracket ral T iy ll L tins Removing the Power Connector Assembly Bracket Maintenance and Service Guide 5 71 Removal and Replacement Procedures 4 Remove the silver Phillips PM2 5x5 0 screw that secures the USB board to the computer 5 Remove the USB board 6 Disconnect the USB board cable from the USB board and remove the cable from the clips in the base enclosure Q The USB board cable is included with the USB board spare part kit and is also included in the Cable Kit spare part number 434677 001 Removing the USB Board 5 72 Maintenance and Service Guide Removal and Replacement Procedures 7 Remove the black Phillips PM2 5x5 0 screw that secures the power connector assembly to the computer 8 Remove the power connector assembly from its location in the base enclosure Releasing the Power Connector Assembly
8. 4 Remove the two Phillips PM2 0x11 0 screws that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 5 Remove the module by pulling it away from the socket at an angle Mini Card modules are designed with a notch to prevent incorrect installation into the Mini Card module socket Removing a Mini Card Module Reverse the above procedure to install a Mini Card module 5 18 Maintenance and Service Guide Removal and Replacement Procedures 5 9 Optical Drive Optical Drive Spare Part Number Information For use only with computer models using Intel processors DVD CD RW Combo Drive 434673 001 For use only with computer models using AMD processors DVD CD RW Combo Drive 43297 1 001 For use with all computer models DVD RW R and CD RW Double Layer Combo Drive 432973 001 with LightScribe DVD RW R and CD RW Double Layer Combo Drive 432972 001 1 Prepare the computer for disassembly Section 5 3 Maintenance and Service Guide 5 19 Removal and Replacement Procedures 2 Remove the Phillips PM2 5x8 0 screw that secures the optical drive to the computer 3 Insert a thin tool such as a paper clip into the media tray release hole The optical drive media tray releases from the optical drive 4 Use the media tray frame to slide the optical drive out of the computer 5 Remove the optical drive Removing th
9. 4 Remove the RTC battery Q The RTC battery is secured to the computer by 2 sided tape All replacement RTC battery spare part kits include 2 sided tape Removing the RTC Battery Reverse the above procedure to install the RTC battery Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 8 Mini Card Module Mini Card Module Spare Part Number Information For use only with models using Intel processors 802 1 1a b g WLAN Mini Card module for use in the MOW1 countries and regions listed below Antigua amp Canada Barbuda Chile Argentina Dominican Australia Republic Bahamas Guam Barbados Guatemala Panama India Indonesia Malaysia Mexico New Zealand 407674 001 Paraguay Saudi Arabia Taiwan The United States Vietnam 802 1 1a b g WLAN Mini Card module for use in the MOW2 countries and regions listed below Aruba Egypt Austria El Salvador Azerbaijan Estonia Bahrain Finland Belgium France Bermuda Georgia Bulgaria Germany Cayman Islands Greece Columbia Hungary Croatia Iceland Cyprus Ireland The Czech Italy Republic Latvia Denmark Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco 407674 002 The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan Maintenance and S
10. Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in computer if applicable Replace the following components individually retesting after each replacement m Internal speakers m Audio board if applicable 2 32 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System pugin power OS Loading Replace NIC If integrated NIC replace system board Device boots properly Device boots properly Replace diskette drive Maintenance and Service Guide 2 33 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Keyboard Replace internal operating keyboard or
11. O invent Maintenance and Service Guide HP Pavilion dv9000 Notebook PC Document Part Number 417615 003 April 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 2007 Hewlett Packard Development Company L P Microsoft Windows and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor AMD the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Pavilion dv9000 Notebook PC Third Edition April 2007
12. Serial Number Location 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer For Disassembly Battery 0 5 2 Maintenance and Service Guide Removal and Replacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 4 Hard Drive 2 loosened to remove each hard drive cover 4 removed to disassemble each hard drive 5 5 Computer Feet 0 5 6 Memory Module 2 loosened to remove the memory module compartment cover 5 7 RTC Battery 0 5 8 Mini Card Module 2 A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region If you install a device and then receive a warning message remove the device to restore computer functionality Then contact technical support by selecting Start gt Help and Support gt Contact support 5 9 Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5 10 Switch Cover 6 5 11 Keyboard 4 5 12 Speaker Assembly 2 5 13 Power Button Board 1 Maintenance and Service Guide 5 3 Removal and Replacement Procedures Disassembly Sequence Chart
13. 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software Exhaust air is displaced through the ventilation grill located on the left side of the computer 1 22 Maintenance and Service Guide 2 Troubleshooting WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances 2 1 Setup Utility in Windows XP The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load The utility reports information about the computer and provides settings for startup security and other preferences 1 Turn on or restart the computer in W
14. Flowchart 2 11 No OS Loading Hard Drive Part 2 Nonsystem disk message Reseat external hard drive OS loading Go to Sng Flowchart from Check the Setup diskette 2 ie utility for correct pelle order Diskette Drive Change boot priority through rae the Setup Utility hard drive and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 26 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Hard Drive Part 1 1 Replace hard drive Disc or diskette in drive Remove disc or diskette and reboot Boot from hard drive Go to Flowchart Boot from diskette drive Loading Diskette Drive Hard drive accessible Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 No OS Reseat hard drive Hard drive accessible Run FDISK Create partition and then format hard drive to bootable C prompt Hard drive partitioned Format hard drive and bring to a bootable C prompt Hard drive formatted Load OS using Computer Operating System disc booted if applicable Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 Maintenance and Service Gu
15. Mini disc 12 cm 4 72 in 8 cm 3 15 in Maintenance and Service Guide Specifications Table 6 7 DVD RW R and CD RW Double Layer Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 175ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 1 Specifications Hardware DMA Table 6 8 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for ExpressCard DMA6 Not assigned DMA7 Not assigned 6 12 Maintenance and Service Guide Specifications Hardware IRQ Table 6 9 System Interrupts System Function IRQO System timer IRQ1 Quick Launch buttons IRQ2 Cascaded IRQ3 USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC
16. To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking acros
17. Top Components Part 2 Continued Item Component Function 3 Previous rewind When a disc is playing in the optical drive button E Plays the previous track or chapter when pressed once E Rewinds when pressed with the fn key 4 Play pause button When a disc is in the optical drive and is E Not playing plays the disc E Playing pauses the disc 5 Next fast forward When a disc is playing in the optical drive button E Play the next track or chapter when pressed once E Fast forwards when pressed with the fn key 6 Stop button When a disc is playing in the optical drive stops the current disc activity 1 18 Maintenance and Service Guide Product Description The computer TouchPad components are shown below and described in Table 1 7 TouchPad Components Table 1 7 Touchpad Components Item Component Function 1 TouchPad light Blue TouchPad is enabled Amber TouchPad is disabled 2 TouchPad Moves the pointer and selects or activates items on the screen 3 Left and right Function like the left and right buttons on an TouchPad buttons external mouse 4 TouchPad on off Enables disables the TouchPad button 5 TouchPad vertical Allows you to scroll up or down scroll zone Maintenance and Service Guide 1 19 Product Description The external components on the bottom of the computer are shown below and described in Table 1 8 Bottom Components Table 1 8 Bottom Compon
18. XD Type M Maintenance and Service Guide 1 9 Product Description The external components on the right side of the computer are shown below and described in Table 1 3 ey Right Side Components 1 10 Maintenance and Service Guide Product Description Table 1 3 Right Side Components Item Component Function 1 USB ports 2 Connect optional USB devices 2 ExpressCard slot Supports optional ExpressCard 54 cards 3 Optical drive Reads an optical disc 4 Power connector Connects an AC adapter Maintenance and Service Guide 1 11 Product Description The computer keyboard components are shown below and described in Table 1 4 Keyboard Components 1 12 Maintenance and Service Guide Product Description Table 1 4 Keyboard Components Item Component Function 1 Function keys Execute frequently used system functions when pressed in combination with the fn key 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key Displays the Microsoft Windows Start menu 5 Windows Displays a shortcut menu for items applications key beneath the pointer 6 Arrow keys Move the cursor around the screen 7 Numeric keypad keys Can be used like the keys on an external numeric keypad 8 num lock key Enables numeric l
19. and 802 11b g WLAN devices Support for ExpressCard External 90 watt AC adapter with 3 wire power cord 8 cell Li Ion battery Stereo speakers with volume control buttons Integrated 1 3 megapixel camera Integrated microphones select models only Support for the following optical drives LY DVD RW R and CD RW Double Layer Combo Drive with LightScribe LY DVD RW R and CD RW Double Layer Combo Drive E Connectors Audio in microphone Audio out headphone 2 Consumer infrared lens Expansion port 3 ExpressCard External monitor IEEE 1394a digital Digital Media Slot Power RJ 11 modem RJ 45 network S Video out Universal Serial Bus USB v 2 0 4 ports UoUvovWOovuUvUVOHHeeeU Maintenance and Service Guide 1 3 Product Description 1 2 Resetting the Computer If the computer you are servicing has an unknown password follow these steps to clear the password These steps also clear CMOS 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer For Disassembly for more information 2 Remove the real time clock RTC battery refer to Section 5 7 RTC Battery for more information 3 Wait approximately 5 minutes 4 Replace the RTC battery and reassemble the computer 5 Connect AC power to the computer Do not reinsert any batteries at this time 6 Turn on the computer All passwords and all CMOS settings have been cleared 1 4 Mainten
20. 0 inch WXGA TFT Dual Lamp display panel 432954 001 with BrightView 17 0 inch SXGA TFT Single Lamp display panel 432953 001 with BrightView 17 0 inch WXGA TFT Single Lamp display panel 432952 001 with BrightView 6 Display hinge covers 432965 001 7 Wireless antenna transceivers and cables 432966 001 8 Microphones 432961 001 9 Display Cable Kit includes camera cable 432962 001 10 Display enclosures For use with Dual Lamp display panels 432958 001 For use with Single Lamp display panel 432957 001 Display Screw Kit includes screws and rubber screw 432967 001 covers not illustrated Maintenance and Service Guide 3 2 Illustrated Parts Catalog 3 4 Mass Storage Devices pr ee o Mass Storage Devices Table 3 3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives include bracket and connector For use only with computer models using Intel processors 160 GB 5400 rpm 438485 001 100 GB 7200 rpm 434662 001 For use with all computer models 120 GB 5400 rpm 432998 001 100 GB 5400 rpm 432997 001 80 GB 5400 rpm 432996 001 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 3 Mass Storage Devices Spare Part Number Information Continued Spare Part Item Description Number 1 Hard drives Continued Hard drive Bracket Kit not illustrated 434106 001 Hard drive bracke
21. 15 5 8 Mini Card Module 00005 5 16 5 9 Optical Drive 0 0 ee eee eee 5 19 5 10 Switch Cover 0 0 c eee eee eee eee 5 22 OT Keyboard heno retena ee a e na 5 25 5 12 Speaker Assembly 00 5 5 30 5 13 Power Button Board 00 5 32 5 14 Display Assembly 00 5 5 34 DLS TOD COVER aes Be bent che bid Hhs Shee She 5 47 5 16 Wireless Switch Board 5 53 5 17 Audio Board 0 0 eee eee eee 5 56 5 18 Bluetooth Module 00 0 5 58 5 19 USB Magnetic Board 00 5 60 5 20 ExpressCard Assembly 5 62 5 21 Top Cover Support Trim 0 5 65 5 22 Display Lid Switch Module 5 68 5 23 Power Connector Assembly 5 70 5 24 System Board 0 0 00 e eee eee 5 74 5 25 Fan Heat Sink Assembly 5 79 5 26 PrOceSsOP ccein bas Ea eo oes 5 84 Maintenance and Service Guide vi Contents o A UU SP A F Specifications Screw Listing Backup and Recovery in Windows XP Backup and Recovery in Windows Vista Display Component Recycling Connector Pin Assignments Power Cord Set Requirements Index vii Maintenance and Service Guide 1 Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity Intel Core Duo processors and extensive multimedia support HP Pavilio
22. 3 13 Illustrated Parts Catalog 3 14 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules Continued 802 1 1a b g WLAN Mini Card module for use in the 407674 002 countries or regions listed below These countries and regions are categorized as most of the world2 MOW2 Aruba Egypt The Philippines The Austria El Salvador Poland Netherlands Azerbaijan Estonia Portugal Norway Bahrain Finland Romania Oman Belgium France Russia Slovenia Bermuda Georgia Serbia and South Africa Bulgaria Germany Montenegro Spain Cayman Greece Singapore Sri Lanka Islands Hungary Slovakia Sweden Columbia Iceland Liechtenstein Switzerland Croatia Ireland Lithuania Turkey Cyprus Italy Luxembourg The United Czech Republic Latvia Malta Kingdom Denmark Lebanon Monaco Uzbekistan 802 11a b g WLAN Mini Card module for use in the 407674 003 countries or regions listed below These countries and regions are categorized as the rest of the world ROW China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g WLAN Mini Card module for use in Costa 407674 004 Rica Israel Kuwait Thailand UAE Ukraine 802 11a b g WLAN Mini Card module for use only 407674 291 in Japan Maintenance and Service Guide 3 15 Illustrated Parts Catalog Computer Major Components 3 16 Maintenance
23. 5 47 Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the eight Phillips PM2 5x8 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 1 5 48 Maintenance and Service Guide Removal and Replacement Procedures 4 Remove the four silver Phillips PM2 5x5 0 screws that secure the top cover to the computer ee sl ee Removing the Top Cover Screws Part 2 Maintenance and Service Guide 5 49 Removal and Replacement Procedures 5 Turn the computer right side up with the front toward you 6 Disconnect the power button board cable and the LED board cable from the low insertion force LIF connectors to which they are connected 7 Release the ZIF connector to which the TouchPad cable is attached and disconnect the TouchPad cable A p o A a S o N Ys Disconnecting the Top Cover Cables 5 50 Maintenance and Service Guide Removal and Replacement Procedures 8 Remove the five Phillips PM2 5x8 0 screws and the silver Phillips PM2 5x5 0 screw that secures the top cover to the computer Removing the Top Cover Screws Part 3 Maintenance and Service Guide 5 51 Removal and Replacement Procedures 9 Lift the rear edge of the top cover until it disengages from the computer and remove the top cover Removing the Top Cover Reverse the above procedure to in
24. 7 TV YD 4 TV Ground Maintenance and Service Guide E 3 Connector Pin Assignments Table E 4 External Monitor Pin Signal Pin Signal 1 Red analog 9 5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog F 4 Maintenance and Service Guide Connector Pin Assignments Table E 5 RJ 11 Modem Pin Signal Pn Sga A Unused gt gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide E 5 Connector Pin Assignments Table E 6 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table E 7 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel E 6 Maintenance and Service Guide F Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Maintenance and Service Guide F 1 Power Cord S
25. 8 0 mm 2 5 mm Where used Head Width 5 0 mm 5 screws that secure the display bezel to the display enclosure documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations A 6 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued im a MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 6 screws that secure the display panel to the display enclosure documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 7 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued MMI Color Qty Length Thread Black 38 8 0 mm 2 5 mm Where used Head Width 5 0 mm 8 screws that secure the top cover to the base enclosure documented in Section 5 15 Phillips PM2 5x8 0 Screw Locations A 8 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued p ives MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 5 screws that secure the top cover to the base enclosure documented in Section 5 15 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 9 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used Four screws that secure the top cover support trim to the base
26. C clips documented in Section 5 4 Two screws that secure the memory module compartment cover to the computer Screws are captured on the cover by C clips documented in Section 5 6 Captive Phillips PM2 0x5 0 Screw Locations A 2 Maintenance and Service Guide Screw Listing Table A 3 Phillips PM2 0x11 0 Screw Head i MMIII Color Qty Length Thread Width Silver 2 11 0mm 2 0mm 5 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 8 Phillips PM2 0x 11 0 Screw Locations Maintenance and Service Guide A 3 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Head MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used One screw that secures the optical drive to the computer documented in Section 5 9 Two screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations A 4 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head m i MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 14 Phillips PM2 5x8 0 Screw Locations Maintenance and Service Guide A 5 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued MMI Color Qty Length Thread Black 38
27. Camera module Maintenance and Service Guide 3 35 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 432961 001 Microphones 432962 001 Display Cable Kit includes camera cable 432963 001 Display Hinge Kit for use with Single Lamp display panels includes left and right display hinges 432964 001 Display Hinge Kit for use with Dual Lamp display panels includes left and right display hinges 432965 001 Display hinge covers 432966 001 Wireless antenna transceivers and cables 432967 001 Display Screw Kit includes screws and rubber screw covers 432968 001 256 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using AMD processors 432969 001 512 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using AMD processors 432970 001 1024 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using AMD processors 432971 001 DVD CD RW Combo Drive for use only with models using AMD processors 432972 001 DVD RW R and CD RW Double Layer Combo Drive 432973 001 DVD RW R and CD RW Double Layer Combo Drive with LightScribe 432974 001 8 cell 4 4 Ahr battery 432977 001 Top cover includes TouchPad and TouchPad cable for model dv9000 432979 001 Switch cover includes LED board and cable for model dv9000 432978 001 Top cover support trim 3 36 Maintenanc
28. Combo Drive OS loading problems 2 30 precautions 4 3 removal 5 19 spare part numbers 3 19 3 23 3 36 5 19 specifications 6 10 E electrostatic discharge 44 4 8 expansion port 3 1 9 ExpressCard assembly removal 5 62 spare part number 3 9 3 37 5 62 ExpressCard slot 1 11 Maintenance and Service Guide Index 3 Index ExpressCard slot bezel illustrated 3 25 removal 5 63 external monitor port location 1 8 pin assignments E 4 F fan heat sink assembly removal 5 79 spare part numbers 3 9 3 38 5 79 features 1 2 feet locations 5 11 flowcharts troubleshooting no audio 2 31 2 32 no network modem connection 2 36 no OS loading 2 25 no OS loading from diskette drive 2 29 no OS loading from hard drive 2 26 2 27 2 28 no OS loading from optical drive 2 30 no power 2 18 2 20 2 21 no video 2 22 2 23 nonfunctioning device 2 33 nonfunctioning docking device 2 24 nonfunctioning keyboard 2 34 nonfunctioning pointing device 2 35 fn key 1 13 front components 1 6 function keys 1 13 G grounding equipment and methods 4 7 H hard drive OS loading problems 2 26 precautions 4 3 removal 5 7 spare part numbers 3 11 3 22 3 23 3 37 3 38 5 7 specifications 6 5 hard drive bay 1 21 Hard Drive Bracket Kit spare part number 3 11 3 23 3 38 5 7 hard drive bracket rails spare part numbers 3 39 hard drive bracket removal 5 10 hard drive connector spare part numbers 3 39 ha
29. ExpressCard assembly to the right to disconnect it from the system board 6 Remove the ExpressCard assembly Removing the ExpressCard Assembly Reverse the above procedure to install the ExpressCard assembly 5 64 Maintenance and Service Guide Removal and Replacement Procedures 5 21 Top Cover Support Trim Top Cover Support Trim Spare Part Number Information Top cover support trim 432978 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Maintenance and Service Guide 5 65 Removal and Replacement Procedures 2 Turn the computer upside down with the front toward you 3 Remove the four Phillips PM2 5x8 0 screws that secure the top cover support trim to the computer Removing the Top Cover Support Trim Screws 5 66 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Remove the Phillips PM2 5x8 0 screw that secures the top cover support trim to the computer 6 Remove the top cover support trim Removing the Top Cover Support Trim Reverse the above procedure to install the top cover support trim Maintenance and Service Guide 5 67 R
30. Link Audio SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPl compliant system IRQ10 USB UHCI controller 24C2 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller IRQ11 USB EHCI controller 24CD Default configuration USB UHCI controller 24C4 USB UHCI controller 24C7 Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRG7 or IRQ20 Maintenance and Service Guide 6 13 Specifications Hardware IRQ Table 6 9 System Interrupts Continued System Function IRQ12 Synaptics PS 2 port pointing device IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel IRQ17 Conexant AC Link Audio IRQ17 Soft V90 Data Fax Modem with SmartCP IRQ17 ATi Mobility Radeon Xpress 200 Series IRQ19 Standard Enhanced PCI to USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ19 Standard OpenHCD USB Host Controller IRQ20 TI 6411 PClxx21 x515 Cardbus Controller IRQ20 TI OHCI Compliant IEEE 1394 Host Controller IRQ21 TI Integrated PCIxx21 FlashMedia Controller IRQ21 Broadcom 802 11b g WLAN IRQ21 Microsoft ACPl compliant system IRQ22 Realtek RTL8100CL Family PCI fast Ethernet Controller IRQ23 SDA Standard Compliant SD Host Controller Defaul
31. Removing the Keyboard Screws Part 2 Maintenance and Service Guide 5 27 Removal and Replacement Procedures 7 Lift the rear edge of the keyboard until it rests at an angle 8 Slide the keyboard back to disengage the tabs on the front edge of the keyboard from the top cover 9 Swing the keyboard forward until it rests on the palm rest Releasing the Keyboard 5 28 Maintenance and Service Guide Removal and Replacement Procedures 10 Release the ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Disconnecting the Keyboard Cable 11 Remove the keyboard Reverse the above procedure to install the keyboard Maintenance and Service Guide 5 29 Removal and Replacement Procedures 5 12 Speaker Assembly Speaker Assembly Spare Part Number Information Speaker assembly 432994 001 Prepare the computer for disassembly Section 5 3 Remove the switch cover Section 5 10 Remove the keyboard Section 5 11 BW N Re Disconnect the speaker assembly cable from the power button board 5 Remove the the wireless antenna cables and microphone cable from the clips in the speaker assembly 5 30 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the two black Phillips PM2 5x5 0 screws that secure the speaker assembly to the computer 7 Remove the speaker assembly Remo
32. Service Guide B 5 Backup and Recovery in Windows XP Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged the Application and Driver Recovery tool allows you to reinstall it Q Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Q Before reinstalling the program be sure it is fully uninstalled The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program E In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings E Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling Preinstalled Programs and Drivers 1 Remove the program or driver In some cases drivers are not listed in the Add or Remove Programs list If the driver is not listed it does not need to be removed a Select Start gt Control Panel gt Add or Remove Programs b Click the program or driver you want to remove and then click Change Remove B 6 Maintenance and Service Guide Backup and Recovery in Windows XP 2 Select Start gt All Programs gt
33. To exit the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter The computer restarts in Windows Maintenance and Service Guide 2 9 Troubleshooting Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Select Exit gt Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to Help and Support which is accessible only when the computer is in Wi
34. Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 3 Power on Maintenance and Service Guide 2 19 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or Replace external external AC adapter AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power Part 4 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Reseat loose Loose or components and damaged boards and parts replace damaged items Close computer and retest Replace the following items if applicable Check Power on computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Main
35. components individually retesting after each Nonsystem disk error replacement m Diskette drive m System board 0s loading Maintenance and Service Guide 2 29 Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the Setup Utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instructions 2 30 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part 1 No audio Computer in docking device if applicable Go to Flowchart 2 16 No Audio Part 2 Turn up audio internally or externally Undock Go to Flowchart 2 17 Nonfunctioning Device Internal audio Replace the docking device Go to Flowchart 2 16 No Audio Part 2 Maintenance and Service Guide 2 3 Troubleshooting Flowchart 2 16 No Audio Part 2
36. considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer ensure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a
37. from hibernation is the prompt to change the boot order Closing the Setup Utility You can close the Setup Utility with or without saving changes M To close the Setup Utility and save your changes from the current session use either of the following procedures T Press f10 and then follow the instructions on the screen LY If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter Maintenance and Service Guide Troubleshooting E To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu listed in this chapter may not be supported by your computer Main Menu Table 2 1 Main Menu Select To Do This System Information m View and change the system time and date m View identification information about the com
38. opens follow the installation instructions on the screen 3 Restart the computer if prompted C 6 Maintenance and Service Guide Backup and Recovery in Windows Vista Performing a Recovery Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive Windows has its own built in repair features such as System Restore and driver rollback capabilities If you have not already tried these features try them before using Recovery Manager Q Recovery Manager only recovers software that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways QO Select Start gt All Programs gt Recovery Manager gt Recovery Man
39. place The software allows the creation of only one set of recovery discs Note the following guidelines before creating recovery discs E You will need high quality CD R DVD R or DVD R media purchased separately Q DVD RW R and double layer DVD RW are not compatible with the PC Recovery Disc Creator software E The computer must be connected to AC power during this process E Only one set of recovery discs can be created per computer B 4 Maintenance and Service Guide Backup and Recovery in Windows XP E Number each disc before inserting it into the computer optical drive E If necessary you can exit the program before you have finished creating the recovery discs The next time you open PC Recovery Disc Creator you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt System Recovery gt PC Recovery Disc Creator The PC Recovery Disc Creator tool opens 2 Click Next Q If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Select the type of disc you want to use and click Next Q The software examines the image and displays the number of blank discs needed to create your recovery discs 4 Insert the first disc and follow the on screen instructions to complete the creation of the recovery discs Maintenance and
40. properly cable Keyboard operating properly Replace system board 2 34 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Pointing device Replace internal operating pointing device properly or cable Pointing device operating properly Replace system board Maintenance and Service Guide 2 35 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activated Connect to nondigital line Digital line Network NIC modem Reload or modem configured drivers and connection in OS reconfigure working Disconnect all Replace power from NIC modem the computer if applicable and open Network or modem connection working Reseat NIC modem if applicable Replace system board 2 36 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and
41. rear components 1 8 recovering from partition on hard drive Windows Vista C 7 Windows XP B 8 recovering from the recovery discs Windows Vista C 7 Windows XP B 8 remote control spare part number 3 28 3 32 remote control spare part numbers 3 28 3 29 3 38 3 39 3 40 removal preliminaries 4 1 procedures 5 1 replacement preliminaries 4 1 procedures 5 1 RF cable spare part numbers 3 28 3 34 RF input adapter cable spare part number 3 28 3 33 right side components 1 10 RJ 11 modem jack location 1 9 pin assignments E 5 RJ 45 network jack location 1 9 pin assignments E 2 RTC battery removal 5 15 spare part number 3 11 3 34 5 15 S screw kit spare part numbers 3 37 Screw Kit spare part numbers 3 30 3 38 screw listing A 1 security cable slot 1 8 serial number 3 1 5 2 service considerations 4 2 Setup Utility 2 1 speaker assembly removal 5 30 spare part number 3 3 3 37 5 30 speaker assembly cable disconnection 5 32 speakers 1 15 specifications battery 6 7 computer 6 1 display 6 3 6 4 DVD CD RW Combo Drive 6 8 DVD RW R and CD RW Combo Drive 6 10 hard drive 6 5 T O addresses 6 15 interrupts 6 13 optical drive 6 8 system DMA 6 12 static shielding materials 4 8 stop button 1 18 S Video and audio input cable spare part numbers 3 28 Maintenance and Service Guide Index 7 Index S Video out jack location 1 8 pin assignments E 3 switch cover removal
42. that secures the audio board to the base enclosure documented in Section 5 17 One screw that secures the USB magnetic board to the base enclosure documented in Section 5 19 Silver Phillips PM2 5x5 0 Screw Locations A 22 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the ExpressCard assembly to the base enclosure documented in Section 5 20 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 23 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hmm Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the power connector assembly bracket to the base enclosure documented in Section 5 23 One screw that secures the USB board to the base enclosure documented in Section 5 23 Silver Phillips PM2 5x5 0 Screw Locations A 24 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hom Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the system board to the base enclosure documented in Section 5 24 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 25 Screw Li
43. 02 1 1a b g WLAN Mini Card module for use in the MOW1 countries and regions listed below Antigua amp Dominican Malaysia Barbuda Republic Mexico Argentina Guam New Zealand Australia Guatemala Paraguay Bahamas Hong Kong Saudi Arabia Barbados Panama Taiwan Brunei India The United States Canada Indonesia Vietnam Chile 3 32 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 407674 002 802 1 1a b g WLAN Mini Card module for use in the MOW2 countries and regions listed below Aruba Georgia Liechtenstein Austria Germany Lithuania Azerbaijan Greece Luxembourg Bahrain Hungary Malta Belgium Iceland Monaco Bermuda Ireland The Netherlands Bulgaria Italy Norway Cayman Islands Latvia Oman Columbia Lebanon Slovenia Croatia The Philippines South Africa Cyprus Poland Spain The Czech Portugal Sri Lanka Republic Romania Sweden Denmark Russia Switzerland Egypt Serbia and Turkey El Salvador Montenegro The United Estonia Singapore Kingdom Finland Slovakia Uzbekistan France 407674 003 802 11a b g WLAN Mini Card module for use in the ROW countries and regions listed below China Honduras Qatar Ecuador Pakistan South Korea Haiti Peru 407674 004 802 11b g WLAN Mini Card module for use in Costa Rica Israel Kuwait Thailand UAE Ukraine 407674 291 802 11a b g WLAN Mini Card module for use only in Japan
44. 20 m CD ROM boot Enable disable boot from CD ROM m Floppy boot Enable disable boot from Floppy m Internal Network Adapter boot Enable disable boot from Internal Network Adapter m Boot Order Set the boot order for q m OF O WY q USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter Button Sound Enable disable the Quick Launch Button tapping select models only sound Video memory up to Select the amount of video memory select models only Maintenance and Service Guide Troubleshooting Diagnostics Menu Table 2 4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Run a comprehensive self test on a secondary Test select models only hard drive 2 14 Maintenance and Service Guide Troubleshooting 2 3 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Pa
45. 2946 001 17 0 inch WXGA TFT Dual Lamp with BrightView 432948 001 For use with de featured computer models includes microphones 17 0 inch SXGA TFT Single Lamp with BrightView 432950 001 17 0 inch WXGA TFT Single Lamp with BrightView 432949 001 17 0 inch WXGA TFT Dual Lamp with BrightView 432951 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components T Memory module compartment cover Section 5 8 LY Switch cover Section 5 10 LY Keyboard Section 5 11 T Speaker assembly Section 5 12 5 34 Maintenance and Service Guide Removal and Replacement Procedures 2 Close the computer 3 Turn the computer upside down with the rear panel toward you 4 Remove the two Phillips PM2 5x8 0 screws that secure the display assembly to the computer Removing the Display Assembly Screws Maintenance and Service Guide 5 35 Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer to an upright position 7 Disconnect the display cable from the system board and the microphone cable from the power button board 8 Remove the wireless antenna cables and the camera cable from the clips in the top cover 9 Disconnect the camera cable from the system board Disconnecting the Display Cables 5 36 Maintenance and Service Guide Removal and Replacement Procedures CAUTION Su
46. 2991 001 board cable 11 Audio board includes audio board cable and infrared lens For model dv9200 438369 001 For model dv9000 432986 001 12 Bluetooth module includes Bluetooth 412766 002 module cable 13 USB magnetic board includes USB magnetic board cable For model dv9200 438370 001 For model dv9000 432990 001 14 System boards G73 includes 512 MB of video RAM 434660 001 G73M includes 256 MB of video RAM 434659 001 G73 includes 512 MB of video RAM 441620 001 for Germany only For use only with UMA computer models using AMD 436450 001 processors For use only with discrete computer models using 432945 001 AMD processors i tl Maintenance and Service Guide 3 7 Illustrated Parts Catalog Computer Major Components 3 8 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 15 Processors include thermal pad Intel Core Duo T7200 2 00 GHz 434730 001 Intel Core Duo T5600 1 83 GHz 434731 011 Intel Core Duo T5500 1 66 GHz for dv9200 436157 001 models 436900 001 Intel Core Duo T5200 1 66 GHz for dv9200 430897 001 models 419437 001 Intel Core Duo T2250 1 73 GHz for dv9200 models Intel Core Duo T2300E 1 66 GHz AMD Turion ML 60 2 0 GHz 436069 001 AMD Turion ML 56 1 8 GHz 431373 001 AMD Turion ML 52 1 6 GHz 431372 001 AMD Turion ML 50 1 6 GHz 431371 001 Mobile AM
47. 4001 FFF Standard OpenHCD USB Host Controller 0xD4002000 0xD4002FFF Standard Enhanced PCI to USB Host Controller 0xD4003000 0xD40033FF ATI SMBus OxFFF80000 0xFFFFFFFF System board 0xE0000000 0xE03FFFFF System board 0xE0000000 0xE03FFFFF System board resources 0x0000 0xOF FF System board 0xD4208000 0xD42087FF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4200000 0xD4203FFF Texas Instruments OHCI Compliant IEEE 1394 Host Controller 0xD4204000 0xD4205FFF Broadcom 802 11b g WLAN OxF FEFF000 OxFFEFFFFF Texas Instruments PCIxx21 x515 Cardbus Controller OxFFEFE000 OxFFEFEFFF Texas Instruments PCIxx21 x515 Cardbus Controller Maintenance and Service Guide Specifications Table 6 11 System Memory Map Continued Memory Map Address hex System Function shipping configuration OxF2C00000 0xF6BFFFFF Texas Instruments PCIxx21 x515 Cardbus Controller 0xD4206000 0xD4207FFF Texas Instruments PCIxx21 Integrated FlashMedia Controller 0xD4209000 0xD42090FF SDA Standard Compliant SD Host Controller 0xD4208C00 0xD4208CFF SDA Standard Compliant SD Host Controller 0xD4208800 0xD42088FF SDA Standard Compliant SD Host Controller 0xD4209400 0xD42094FF Realtek RTL8139 810x Family Fast Ethernet NIC 0xD4003400 0xD40034FF Conexant AC Link Audio 0xD4003800 0xD40038FF SoftV90 Data Fax Modem with SmartCP OxFECO0000 0xFECOOFF
48. 407939 001 Composite S Video and audio input cable 407940 001 RF input adapter cable Maintenance and Service Guide 3 33 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 408479 001 TV tuner remote control 408483 001 USB infrared receiver 408485 001 RF cable 412175 001 DVB T TV tuner 412176 001 DVB T TV tuner antenna 412766 002 Bluetooth module includes Bluetooth module cable 419437 001 Intel Core Duo T2300E 1 66 GHz processor 430897 001 Intel Core Duo T2250 1 73 GHz processor includes thermal pad for dv9200 models 430958 001 Wireless laser mouse 431371 001 AMD Turion ML 50 1 6 GHz processor 431372 001 AMD Turion ML 52 1 6 GHz processor 431373 001 AMD Turion ML 56 1 8 GHz processor 431391 001 Display inverter for use with Single Lamp display panels 431436 001 RTC battery includes 2 sided tape 432309 001 HP 90W PFC AC adapter 432945 001 System board for use only with discrete computer models using AMD processors 432946 001 17 0 inch WXGA TFT Single Lamp display assembly with BrightView includes camera camera cable microphones wireless antenna transceivers and cables 432947 001 17 0 inch SXGA TFT Single Lamp display assembly with BrightView includes camera camera cable microphones wireless antenna transceivers and cables 3 34 Maintenance an
49. 5 22 spare part number 3 3 3 36 3 40 5 22 system board removal 5 74 spare part number 3 40 spare part numbers 3 7 3 34 3 38 3 39 5 74 system DMA 6 12 T thermal pad locations 5 81 5 83 thermal paste locations 5 81 5 83 tools required 4 1 top components 1 14 1 16 1 19 top cover removal 5 47 spare part number 3 5 3 40 5 47 top cover support trim removal 5 65 spare part number 3 5 3 36 5 65 TouchPad 1 19 TouchPad buttons 1 19 TouchPad light 1 19 TouchPad on off button 1 19 TouchPad vertical scroll zone 1 19 transporting precautions 4 5 troubleshooting audio 2 31 docking device 2 24 flowcharts 2 15 keyboard 2 34 modem 2 36 network 2 36 nonfunctioning device 2 24 2 33 OS loading 2 25 overview 2 1 pointing device 2 35 power 2 18 video 2 22 TV tuner antenna spare part numbers 3 29 3 40 TV tuner remote control spare part numbers 3 34 TV tuner spare part numbers 3 28 3 29 3 40 U Universal Serial Bus USB port location 1 9 1 11 pin assignments E 1 unknown password 1 4 USB board removal 5 70 spare part number 3 9 3 37 5 70 USB board cable illustrated 3 26 USB digital drive spare part number 3 28 3 31 Index 8 Maintenance and Service Guide Index USB infrared receiver spare part numbers 3 34 USB infrared receiver spare part numbers 3 28 USB magnetic board removal 5 60 spare part number 3 7 3 37 3 39 5 60 USB magnetic board
50. 6 001 bracket and screws not illustrated 24 RTC battery includes 2 sided tape 431436 001 Maintenance and Service Guide 3 11 Illustrated Parts Catalog 3 12 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules 802 11a b g WLAN Mini Card module for use in the 407674 001 countries or regions listed below These countries and regions are categorized as most of the world1 MOW1 Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United Bahamas Guam Mexico States Barbados Guatemala New Zealand Vietnam Brunei Hong Kong 802 1 1a b g WLAN Mini Card module for use in the 407674 002 countries or regions listed below These countries and regions are categorized as most of the world2 MOW2 Aruba Egypt The Philippines The Austria El Salvador Poland Netherlands Azerbaijan Estonia Portugal Norway Bahrain Finland Romania Oman Belgium France Russia Slovenia Bermuda Georgia Serbia and South Africa Bulgaria Germany Montenegro Spain Cayman Greece Singapore Sri Lanka Islands Hungary Slovakia Sweden Columbia Iceland Liechtenstein Switzerland Croatia Ireland Lithuania Turkey Cyprus Italy Luxembourg The United The Czech Latvia Malta Kingdom Republic Lebanon Monaco Uzbekistan Denmark Maintenance and Service Guide
51. 74 A Maintenance and Service Guide 6 1 Specifications Table 6 1 Computer Continued Temperature Operating 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 38 7 C 101 6 F maximum wet bulb temperature Maximum altitude unpressurized Operating 14 7 to 10 1 psia 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 14 7 to 4 4 psia 15mto 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random Vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 17 0 inch WSXGA TFT Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 90 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 65 horizontal 50 vertical
52. 968 001 1 Prepare the computer for disassembly refer to Section 5 3 5 12 Maintenance and Service Guide Removal and Replacement Procedures 2 Loosen the two captive Phillips PM2 0x5 0 screws that secure the memory module compartment cover to the computer 3 Lift the front of the memory module compartment cover and then swing it back 4 Remove the memory module compartment cover Q The memory module compartment cover is included in the Plastics Kit spare part number 432981 001 Removing the Memory Module Compartment Cover Maintenance and Service Guide 5 13 Removal and Replacement Procedures 5 Spread the retaining tabs on each side of the memory module socket to release the memory module The edge of the module opposite the socket rises away from the computer 6 Slide the module away from the socket at an angle Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing a Memory Module Reverse the above procedure to install a memory module 5 14 Maintenance and Service Guide Removal and Replacement Procedures 5 7 RTC Battery RTC Battery Spare Part Number Information RTC battery includes 2 sided tape 431436 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Remove the memory module compartment cover Section 5 6 3 Disconnect the RTC battery cable from the system board
53. Continued Section Description of Screws Removed 5 14 Display Assembly 6 Display bezel 5 Camera module 0 Display inverter 0 Display panel 6 Display hinges 4 Display hinge covers 0 Wireless antenna transceivers 4 Microphones 0 Camera cable 0 5 15 Top Cover 18 5 16 Wireless Switch Board 2 5 17 Audio Board 1 5 18 Bluetooth Module 2 5 19 USB Magnetic Board 1 5 20 ExpressCard Assembly 4 5 21 Top Cover Support Trim 5 5 22 Display Lid Switch Module 0 5 23 Power Connector Assembly 2 to remove the power connector assembly bracket 1 to remove the USB board 1 to remove the power connector assembly 5 24 System Board 7 5 25 Fan Heat Sink Assembly 7 loosened 5 26 Processor 1 loosened 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the Computer For Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Spare Part Number Information 8 cell 4 4 Ahr battery for use only with computer 432974 001 models using AMD processors 8 cell 2 55 Ahr battery for use only with computer 436904 001 models using Intel processors 8 cell 2 2 Ahr battery for use with all 434674 001 compu
54. D Sempron 3500 1 8 GHz 436070 001 16 Fan heat sink assemblies For use only with computer models using 434678 001 Intel processors For use only with computer models using 432995 001 AMD processors 17 ExpressCard assembly 432988 001 18 Optical drive connector board 432992 001 19 USB board includes USB board cable 432989 001 20 Power connector assembly includes power 432985 001 connector power connector assembly cable and power connector assembly bracket Maintenance and Service Guide 3 9 Illustrated Parts Catalog 3 10 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 21 Base enclosures include wireless switch actuator For use only with computer models using 436364 001 Intel processors For use only with computer models using 432980 001 AMD processors 22 Batteries 8 cell 4 4 Ahr for use only with computer models 432974 001 using AMD processors 8 cell 2 55 Ahr for use only with computer models 436904 001 using Intel processors 8 cell 2 2 Ahr 434674 001 23 Hard drives include bracket and connector For use only with computer models using Intel processors 160 GB 5400 rpm 438485 001 100 GB 7200 rpm 434662 001 For use with all computer models 432998 001 120 GB 5400 rpm 432997 001 100 GB 5400 rpm 432996 001 80 GB 5400 rpm Hard Drive Bracket Kit includes the hard drive 43410
55. F System board resources OxFEE00000 0xFEEOOFFF System board resources 0xA0000 0xBFFFF PCI bus 0xA0000 0xBFFFF PCI standard PCI to PCl bridge 0xA0000 0xBFFFF ATI MOBILITY RADEON Xpress 200 Series 0xD6000 0xD7FFF PCI bus 0xDC000 0xDDFFF PCI bus 0xDD000 0xDDFFF Texas Instruments PCIxx21 x515 Cardbus Controller 0xE0000 0xFFFFF System board 0x40000000 0xFFFFFFFF PCI bus Maintenance and Service Guide 6 19 A Screw Listing This appendix provides specification and reference information for the screws used in the computer The four Phillips PM3 0x3 0 screws used to secure the hard drive bracket to the hard drive are included in the Hard Drive Bracket Kit spare part number 434106 001 Table A 1 Phillips PM3 0x3 0 Screw Head MMIII Color Qty Length Thread Width Silver 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive bracket to the hard drive documented in Section 5 4 Phillips PM3 0x3 0 Screw Locations Maintenance and Service Guide A 1 Screw Listing The remaining screws listed in this appendix are available in the Screw Kits spare part number 434676 001 and the Display Screw Kit spare part number 432967 001 Table A 2 Captive Phillips PM2 0x5 0 Screw hm Head MMIII Color Qty Length Thread Width Black 6 5 0 mm 2 0 mm 5 0 mm Where used Four screws that secure the hard drive covers to the computer screws are captured on the cover by
56. First Edition August 2006 Document Part Number 417615 003 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product Description T1 Reatures ng aetna A titi a een A ie e 1 2 1 2 Resetting the Computer 00 1 4 1 3 Power Management 00 0 005 1 5 1 4 External Components 004 1 6 1 5 Design overvieW 0 0 cee eee eee 1 22 2 Troubleshooting 2 1 Setup Utility in Windows XP 2 1 Using the Setup Utility 0 0000 2 1 Setup Utility Menus 00 0 2 5 2 2 Setup Utility in Windows Vista 2 8 Using the Setup Utility 0 0 000 2 8 Setup Utility Menus 0004 2 11 2 3 Troubleshooting Flowcharts 2 15 M
57. N After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including the PC Recovery software Thereafter you must use the recovery discs to access PC Recovery software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start gt All Programs gt System Recovery gt PC Recovery The PC Recovery tool opens 3 Select PC Recovery and click Next The computer restarts and the PC Recovery tools opens Maintenance and Service Guide B 9 Backup and Recovery in Windows XP 4 Click OK 5 At the System Recovery screen click Advanced Options 6 Select Delete Recovery Partition not recommended and follow the on screen instructions Updating Reinstalled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program B 10 Maintenance and Service Guide C Backup and Recovery in Windows Vista Recove
58. Reverse the above procedure to install the USB board and power connector assembly Maintenance and Service Guide 5 73 Removal and Replacement Procedures 5 24 System Board System Board Spare Part Number Information For use with only computer models using Intel processors G73 includes 512 MB of video RAM 434660 001 G73M includes 256 MB of video RAM 434659 001 G73 includes 512 MB of video RAM 441620 001 for Germany only For use only with UMA computer models using AMD processors 436450 001 For use only with discrete computer models using 432945 001 AMD processors Q When replacing the system board ensure that the following components are removed from the defective system board and installed on the replacement system board Memory modules Section 5 6 RTC battery Section 5 7 Mini Card module Section 5 8 Bluetooth module Section 5 18 ExpressCard assembly Section 5 20 Optical drive connector module Section 5 24 Fan heat sink assembly Section 5 25 Processor Section 5 26 Prepare the computer for disassembly Section 5 3 and remove the following components d Hard drive Section 5 4 LY Optical drive Section 5 9 m Switch cover Section 5 10 LY Keyboard Section 5 11 5 74 Maintenance and Service Guide Removal and Replacement Procedures Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch board S
59. Screw Head m MMIII Color Qty Length Thread Width Black 4 6 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the fan heat sink assembly to the system board documented in Section 5 25 Phillips PM2 5x6 0 Screw Locations A 30 Maintenance and Service Guide Backup and Recovery in Windows XP Recovering System Information Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Backing up your information regularly to protect your important system files Making a set of recovery discs PC Recovery software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Creating system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver PC Recovery software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery PC Recovery software feature With PC Recovery you can recover your full factory image if you experience system failure or instability PC Recovery works from a dedicated recovery partition on the hard drive or
60. System Recovery gt Application and Driver Recovery The Application and Driver Recovery tool opens 3 Select Application Installation or Driver Installation and then click Next 4 Follow the on screen instructions to complete the program or driver recovery 5 Restart the computer if prompted Reinstalling Programs from Discs 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the installation instructions on the screen 3 Restart the computer if prompted Performing a Recovery PC Recovery software allows you to repair or restore the system if you experience system failure or instability PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive Microsoft Windows XP has its own built in repair features such as System Restore and driver roll back capabilities If you have not already tried these features try them before using PC Recovery Q PC Recovery only recovers software that was preinstalled at the factory Software not provided with this computer must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer s Web site Maintenance and Service Guide B 7 Backup and Recovery in Windows XP Recovering from the Recovery Discs To restore the system from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive
61. ZIF connector to which the LED board cable is connected and disconnect the cable from the LED board 9 Remove the switch cover Disconnecting the LED Board Cable Reverse the above procedure to install the switch cover 5 24 Maintenance and Service Guide Removal and Replacement Procedures 5 11 Keyboard Keyboard Spare Part Number Information For use in the following countries and regions Belgium 441541 A41 Latin America 441541 161 Denmark 441541 DH1 Netherlands 441541 B31 Finland Portugal 441541 131 ee Russia 441541 251 Saudi Arabia 441541 171 France 441541 051 French Canada 441841 121 Spain 441541 071 German 441541 041 Switzerland 441541 111 Thailand 441541 281 Greece 441541 151 Israel 441541 BB1 Turkey 441541 141 United Kingdom 441541 031 pia 441541 061 United States 441541 001 Japan 441541 291 1 Prepare the computer for disassembly Section 5 3 2 Remove the switch cover Section 5 10 Maintenance and Service Guide 5 25 Removal and Replacement Procedures 3 Remove the Phillips PM2 5x7 0 screw that secures the keyboard to the computer Removing the Keyboard Screw Part 1 5 26 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the computer display side up with the front panel toward you 5 Open the computer as far as possible 6 Remove the three silver Phillips PM2 5x5 0 screws that secure the keyboard to the computer
62. a language and then press enter to select a language 4 When a confirmation prompt with your preference selected is displayed press enter to save your preference 2 8 Maintenance and Service Guide Troubleshooting 5 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke E To choose a menu or a menu item use the arrow keys E To choose an item in a drop down list or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter E To close a text box or return to the menu display press esc To display additional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Access the system information by using the Main menu 3
63. ager Maintenance and Service Guide C 7 Backup and Recovery in Windows Vista 1 Restart the computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen Then select Recovery Manager Recovery Manager opens 2 Click Advanced Options 3 Click System recovery and then click Next 4 Follow the on screen instructions Deleting the Recovery Partition on the Hard Drive The Recovery Manager Advanced Options menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs CAUTION After you create the recovery discs you can increase space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition including Recovery Manager software Thereafter you must use the recovery discs to access Recovery Manager software To delete the recovery partition 1 If you have not already created recovery discs create them now 2 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 3 Click Advanced Options 4 Click Remove recovery partition and then click Next 5 Follow the on screen instructions C 8 Maintenance and Service Guide Backup and Recovery in Windows Vista Updating Reinst
64. aintenance and Service Guide Index 5 Index modem troubleshooting 2 36 monitor port location 1 8 pin assignments E 4 mouse spare part number 3 28 3 38 3 39 network jack location 1 9 pin assignments E 2 network troubleshooting 2 36 next fast forward button 1 18 nonfunctioning device troubleshooting 2 24 2 33 num lock key 1 13 num lock light 1 15 O optical drive location 1 11 1 21 OS loading problems 2 30 precautions 4 3 removal 5 19 spare part numbers 3 19 3 23 5 19 specifications 6 8 optical drive bracket removal 5 21 optical drive connector board removal 5 77 spare part number 3 9 3 37 5 77 P packing precautions 4 5 password clearing 1 4 performing a recovery Windows Vista C 7 Windows XP B 7 plastic parts 4 2 Plastics Kit contents 3 25 spare part number 3 5 3 25 3 37 play pause button 1 18 pointing device troubleshooting 2 35 power button 1 15 power button board removal 5 32 spare part number 3 3 3 37 5 32 power connector 1 11 power connector assembly removal 5 70 spare part number 3 9 3 37 5 70 power connector assembly cable disconnection 5 78 power cord set requirements F 2 spare part numbers 3 29 3 31 power light 1 6 power management features 1 5 power troubleshooting 2 18 previous rewind button 1 18 processor removal 5 84 spare part numbers 3 9 3 34 3 38 3 39 5 84 Index 6 Maintenance and Service Guide Index
65. aintenance and Service Guide iv Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 004 3 1 3 2 Computer Major Components 3 2 3 3 Display Assembly Components 3 20 3 4 Mass Storage Devices 00 5 3 22 3 9 Plastics Kat i e ao cits oie cca ay 3 24 3 6 Cable Kite neie En eee ee Be ee 3 26 3 7 Miscellaneous 0 0 00 eee eee ee 3 28 3 8 Sequential Part Number Listing 3 31 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 0002s 4 1 4 2 Service Considerations 005 4 2 Plastic Parts 225206 cihewar ada enw a doce a haes 4 2 Cables and Connectors 200 000 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 0 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number 0 0 0 0 000s 5 2 5 2 Disassembly Sequence Chart 5 2 5 3 Preparing the Computer For Disassembly 5 5 5 4 Hard Drive 0 ei pry nei Piy Ea Eria 5 7 5 9 Computer Feet riera s cae Mica SA ead 5 11 5 6 Memory Module 2 00005 5 12 SH RYC Battery eieiei gage ae bait ae ae lh eo 5
66. alled Software After you perform a system recovery connect to the Internet to update all reinstalled software To access update links for the operating system and other software provided on your computer Select Start gt Help and Support To update optional software follow the instructions provided by the software manufacturer Some programs include an update feature you can access from a Help button or menu within the program Maintenance and Service Guide C 9 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the display assembly backlight and may require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or visit the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide D 1 Display Component Recycling This appendix provides disassembly instructions
67. ance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power management features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the computer are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Power light On The computer is on Blinking The computer is in standby Off The computer is off or in hibernation 2 Battery light On A battery is charging Blinking A battery that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking rapidly Off If the computer is plugged into an external power source the light is turned off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery condition 1 6 Maintenance and Service Guide Product Description
68. and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 25 Mini Card modules Continued For use only with models using AMD processors 802 1 1a b g WLAN Mini Card module for use in 407160 001 the United States and Canada 802 1 1a b g WLAN Mini Card module for use in 407160 002 the countries or regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 1 1a b g WLAN Mini Card module for use in 407159 001 the United States and Canada 802 1 1a b g WLAN Mini Card module for use in 407159 002 the countries or regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 26 Memory modules PC 5300 667 MHz 1 DIMM For use only with models using Intel processors 1024 MB 434742 001 512 MB 434741 001 256 MB 434740 001 For use only with models using AMD processors 1024 MB 432970 001 512 MB 432969 001 256 MB 432968 001 Maintenance and Service Guide 3 17 Illustrated Parts Catalog Computer Major Components 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 27 Optical drives include bezel For use only with computer models using Intel processors DVD CD RW Combo Drive 434673 001 For use only with com
69. and restart the computer 3 Follow the on screen instructions Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition 1 Access the PC Recovery tool 1 To access PC Recovery from the Start button select Start gt All Programs gt System Recovery gt PC Recovery 1 To access PC Recovery from f11 restart the computer and press f11 while the Press lt F11 gt for recovery message is displayed on the screen The PC Recovery tool opens 2 Select PC Recovery and click Next The computer restarts and the PC Recovery tool opens 3 Click OK 4 Follow the on screen instructions to complete the system recovery B 8 Maintenance and Service Guide Backup and Recovery in Windows XP If you want to perform a destructive recovery Q A destructive recovery formats the hard drive and restores the computer to its factory state Select this option only as a last resort a Click Advanced Options on the System Recovery screen b Select Destructive Recovery and follow the on screen instructions Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the recovery partition which will increase space on the hard drive Delete the recovery partition only if you have already created recovery discs CAUTIO
70. ard Section 5 16 Audio board Section 5 17 USB magnetic board Section 5 19 Top cover support trim Section 5 21 USB board Section 5 23 Power connector assembly Section 5 23 System board Section 5 24 Fan heat sink assembly Section 5 25 UovovoovUoOoOHOHHeHeOoU Maintenance and Service Guide 5 85 Removal and Replacement Procedures 2 Turn the processor locking screw one half turn counterclockwise until you hear a click 3 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned with the triangle icon embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor 5 86 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions With Dual Lamp Display Length 28 5 cm 11 22 in Width 39 6 cm 15 59 in Height varies front to rear 3 2 to 4 2 cm 1 26 to 1 65 in With Single Lamp Display Length 28 5 cm 11 22 in Width 39 6 cm 15 59 in Height varies front to rear 3 3 to 4 5 cm 1 26 to 1 65 in Weight varies by configuration With Dual Lamp Display 3 79 kg 8 35 lbs With Single Lamp Display 3 54 kg 7 80 lbs Second hard drive adds 0 13 kg 0 28 Ibs Camera adds 0 009 kg 0 02 Ibs Stand alone power requirements Operating voltage 18 5 V dc 19 0 V dc Operating current 3 5 A or 4
71. cable illustrated 3 26 using system restore points B 3 C 3 Vv vents 1 21 video troubleshooting 2 22 volume mute button 1 15 volume scroll zone 1 15 WwW Windows applications key 1 13 Windows logo key 1 13 wireless antenna removal 5 44 spare part number 3 21 3 36 5 44 wireless laser mouse spare part number 3 29 3 34 wireless light 1 7 wireless switch 1 7 wireless switch board removal 5 53 spare part number 3 7 3 37 5 53 workstation precautions 4 6 Maintenance and Service Guide Index 9
72. charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When using fixtures that must directly contact dissipative surfaces only use fixtures made of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords
73. d and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used F 4 Maintenance and Service Guide 1394 port 1 9 A AC adapter spare part numbers 3 28 3 34 analog TV tuner spare part numbers 3 28 arrow keys 1 13 audio board removal 5 56 spare part number 3 7 3 39 5 56 spare part numbers 3 37 audio board cable illustrated 3 26 audio troubleshooting 2 31 audio in microphone jack location 1 7 pin assignments E 6 audio out headphone jack location 1 7 pin assignments E 6 B backlight cable disconnection 5 41 backpack spare part number 3 28 3 31 Index Backup and Recovery Windows Vista C 1 Windows XP B 1 backup suggestions B 2 C 2 base enclosu
74. d Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued Spare Part Number Description 432948 001 17 0 inch WXGA TFT Dual Lamp display assembly with BrightView for use with full featured computer models includes camera camera cable microphones wireless antenna transceivers and cables 432949 001 17 0 inch WXGA TFT Single Lamp display assembly with BrightView includes microphones wireless antenna transceivers and cables 432950 001 17 0 inch SXGA TFT Single Lamp display assembly with BrightView includes microphones wireless antenna transceivers and cables 432951 001 17 0 inch WXGA TFT Dual Lamp display assembly with BrightView for use with de featured computer models includes microphones wireless antenna transceivers and cables 432952 001 17 0 inch WXGA TFT Single Lamp display panel with BrightView 432953 001 17 0 inch SXGA TFT Single Lamp display panel with BrightView 432954 001 17 0 inch WXGA TFT Dual Lamp display panel with BrightView 432955 001 Display bezel for use with Single Lamp display panels with camera 432956 001 Display bezel for use with Dual Lamp display panels with camera 432957 001 Display enclosure for use with Single Lamp display panel 432958 001 Display enclosure for use with Dual Lamp display panels 432959 001 Display inverter for use with Dual Lamp display panels 432960 001
75. de Removal and Replacement Procedures 5 Use the mylar tab to lift the hard drive until it disconnects from the computer 6 Remove the hard drive from the hard drive bay o0 Removing the Hard Drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures 7 Remove the four Phillips PM3 0x3 0 screws that secure the hard drive bracket to the hard drive 8 Lift the bracket straight up to remove it from the hard drive The hard drive bracket and the screws used to secure the bracket to the hard drive are included in the Hard Drive Bracket Kit spare part number 434106 001 Removing the Hard Drive Bracket Reverse the above procedure to install and reassemble the hard drives 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Feet Kit spare part number 432982 001 The feet attach to the base enclosure in the locations illustrated below Computer Feet Locations Maintenance and Service Guide 5 11 Removal and Replacement Procedures 5 6 Memory Module Memory Module Spare Part Number Information Memory modules PC 5300 667 MHz 1 DIMM For use only with models using Intel processors 1024 MB 434742 001 512 MB 434741 001 For use only with models using AMD processors 1024 MB 432970 001 512 MB 432969 001 256 MB 432
76. dule cable Bluetooth module cable USB board cable USB magnetic board cable ar WD Maintenance and Service Guide 3 27 Illustrated Parts Catalog 3 7 Miscellaneous Table 3 6 Spare Parts Miscellaneous Spare Part Description Number AC adapters HP 90 W PFC AC adapter 432309 001 HP 90 W non PFC AC adapter 432310 001 Composite S Video and audio input cable 407939 001 Analog TV tuner 407941 001 Composite S Video and audio input cable 407939 001 DVB T TV tuner 412175 001 DVB T TV tuner antenna 412176 001 Ear bud headset 371693 001 Backpack 405527 001 HP Remote Control 407313 001 Logo Kit 432984 001 RF cable 408485 001 RF input adapter cable 407940 001 TV tuner remote control 408479 001 USB digital drive 364727 002 USB infrared receiver 408483 001 USB travel mouse 435836 001 Optical wired mouse 436238 001 Remote control ExpressCard EMEA 439254 001 Infrared emitter 439129 001 3 28 Maintenance and Service Guide Illustrated Parts Catalog Table 3 6 Spare Parts Miscellaneous Continued Spare Part Description Number HP Remote Control 435743 001 Remote control ExpressCard 439128 001 TV tuner ExpressCard 439130 001 TV tuner antenna 439131 001 Wireless laser mouse 430958 001 Power cords for use with all computer models Belgium Europe Finland France Germany Greece 394279 021 the Netherlands Norway Portugal Spain and S
77. e USB board cable from the system board Removing the System Board Cables Reverse the above procedure to install the system board power connector assembly and audio board cable 5 78 Maintenance and Service Guide Removal and Replacement Procedures 5 25 Fan Heat Sink Assembly Fan Heat Sink Assembly Spare Part Number Information For use only with computer models using Intel processors 434678 001 For use only with computer models using AMD processors 432995 001 Q When replacing the fan heat sink assembly be sure the display lid switch module is removed from the defective fan heat sink assembly and installed on the replacement fan heat sink assembly Refer to Section 5 22 Display Lid Switch Module for display lid switch module removal information 1 Prepare the computer for disassembly Section 5 3 and remove the following components LY Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch board Section 5 16 Audio board Section 5 17 USB magnetic board Section 5 19 Top cover support trim Section 5 21 USB board Section 5 23 Power connector assembly Section 5 23 System board Section 5 24 UoovovvvoOeeeeeo Maintenance and Service Guide 5 79 Removal and Replacement Procedures 2 Turn the system board ups
78. e 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc Mini disc 12 cm 4 72 in 8 cm 3 15 in 6 8 Maintenance and Service Guide Specifications Table 6 6 DVD CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD media DVD media Random lt 110ms lt 130 ms Full stroke lt 210ms lt 225 ms Audio output level Line out 0 7 V rms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 9 Specifications Table 6 7 DVD RW R and CD RW Double Layer Combo Drive Applicable disc Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD R and DVD RW DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc
79. e Optical Drive 5 20 Maintenance and Service Guide Removal and Replacement Procedures 6 Position the optical drive with the optical drive bracket toward you 7 Remove the two Phillips PM2 0x3 0 screws that secure the optical drive bracket to the optical drive 8 Remove the optical drive bracket Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install the optical drive Maintenance and Service Guide 5 21 Removal and Replacement Procedures 5 10 Switch Cover Switch Cover Spare Part Number Information Switch cover includes LED board and LED 432979 001 board cable for model dv9000 Switch cover includes LED board and LED 442920 001 board cable for model dv9200 1 Prepare the computer for disassembly Section 5 3 2 Close the computer 3 Turn the computer upside down with the front panel toward you 4 Remove the six Phillips PM2 0x5 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws 5 22 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard Releasing the Switch Cover Maintenance and Service Guide 5 23 Removal and Replacement Procedures 8 Release the zero insertion force
80. e and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 432980 001 Base enclosure for use only with computer models using AMD processors 432981 001 Plastics Kit 432983 001 Escrow Kit for use only with computer models using AMD processors 432984 001 Olga Kit 432985 001 Power connector assembly includes power connector assembly cable and power connector assembly bracket 432986 001 Audio board includes audio board cable and infrared lens for model dv9000 432987 001 Power button board includes power button board cable 432988 001 ExpressCard assembly 432989 001 USB board includes USB board cable 432990 001 USB magnetic board includes USB magnetic board cable for model dv9000 432991 001 Wireless switch board includes wireless switch board cable 432992 001 Optical drive connector board 432993 001 Display lid switch module includes display lid switch module cable 432994 001 Speaker assembly 432995 001 Teasing fan assembly for use only with computer models using AMD processors 432996 001 80 GB 5400 rpm hard drive includes bracket and connector for use with all computer models 432997 001 100 GB 5400 rpm hard drive includes bracket and connector for use with all computer models 432998 001 120 GB 5400 rpm hard drive includes bracket and connector for use with all computer models Mainte
81. e in Canada French Canada Latin America Thailand and the United States 394279 01 1 Power cord for use in Australia and New Zealand 394279 021 Power cord for use in Belgium Europe Finland France Germany Greece the Netherlands Norway Portugal Spain and Sweden 394279 031 Power cord for use in the United Kingdom and Hong Kong 394279 061 Power cord for use in Italy 394279 081 Power cord for use in Denmark 394279 111 Power cord for use in Switzerland 394279 291 Power cord for use in Japan 394279 AA1 Power cord for use in The People s Republic of China 394279 BB1 Power cord for use in Israel 394279 D01 Power cord for use in Argentina 394279 D61 Power cord for use in India 405527 001 HP Backpack 407159 001 802 1 1a b g WLAN Mini Card module for use in the United States and Canada Maintenance and Service Guide 3 31 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 407159 002 802 1 1a b g WLAN Mini Card module for use in the countries and regions listed below China Pakistan South Korea Ecuador Peru Uruguay Haiti Qatar Venezuela Honduras 407160 001 802 1 1a b g WLAN Mini Card module for use in the United States and Canada 407160 002 802 1 1a b g WLAN Mini Card module for use in the countries and regions listed below China Pakistan South Korea Ecuador Peru Uruguay Haiti Qatar Venezuela Honduras 407313 001 HP Remote Control 407674 001 8
82. e retention tabs built into the display enclosure that secure the microphone cables to the display enclosure 29 Remove the microphone receivers from the clips in the display enclosure 30 Remove the microphone cables from the display enclosure Removing the Microphones Maintenance and Service Guide 5 45 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Cable Kit includes camera cable 432962 001 31 If it is necessary to replace the camera cable release the retention tabs built into the display enclosure that secure the camera cable to the display enclosure 32 Remove the camera cable from the display enclosure Removing the Camera Cable Reverse the above procedure to reassemble and install the display assembly 5 46 Maintenance and Service Guide Removal and Replacement Procedures 5 15 Top Cover Top Cover Spare Part Number Information Top cover includes TouchPad and TouchPad cable for use with 432977 001 model dv9000 Top cover includes TouchPad and TouchPad cable for use with 442919 001 dv9200 1 Prepare the computer for disassembly Section 5 3 and remove the following components m C COC OU O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Maintenance and Service Guide
83. e the arrow keys to select Exit gt Exit Discarding Changes and then press enter After the Setup Utility closes the computer restarts in Windows Setup Utility Menus The menu tables in this section provide an overview of Setup Utility options Q Some of the Setup Utility menu listed in this chapter may not be supported by your computer Maintenance and Service Guide 2 11 Troubleshooting Main Menu Table 2 1 Main Menu Select To Do This System Information m View and change the system time and date m View identification information about the computer m View specification information about the processor memory size system BIOS and keyboard controller version select models only Security Menu Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password System Configuration Menu Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Enhanced SATA support Enable disable enhanced SATA mode select models only 2 12 Maintenance and Service Guide Troubleshooting Table 2 3 System Configuration Menu Select To Do This Boot Options Set the following boot options m f10 and f12 Delay sec Set the delay for the 10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15
84. e with dv9200 1 Prepare the computer for disassembly Section 5 3 and remove the following components LY Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 COOCOO vu Top cover Section 5 15 5 56 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the silver Phillips PM2 5x5 0 screw that secures the audio board to the computer 3 Slide the audio board back to disengage the audio connectors from the base enclosure 4 Remove the audio board 5 Disconnect the audio board cable from the system board Q The audio board cable is included with the audio board spare part kit and is also included in the Cable Kit spare part number 434677 001 Removing the Audio Board Reverse the above procedure to install the audio board Maintenance and Service Guide 5 57 Removal and Replacement Procedures 5 18 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 412766 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 5 58 Mai
85. ection 5 16 Audio board Section 5 17 USB magnetic board Section 5 19 Top cover support trim Section 5 21 USB board Section 5 23 Power connector assembly Section 5 23 Di CO UOO DD O 2 Turn the computer upside down with the front toward you 3 Remove the Phillips PM2 5x8 0 screw that secures the system board to the base enclosure Removing the System Board Screw Part 1 Maintenance and Service Guide 5 75 Removal and Replacement Procedures 4 Remove the three Phillips PM2 5x8 0 screws and the three silver Phillips PM2 5x5 0 screws that secure the system board to the base enclosure Removing the System Board Screws Part 2 5 76 Maintenance and Service Guide Removal and Replacement Procedures 5 Lift the right side of the system board until it rests at an angle 6 Remove the optical drive connector board Q The optical drive connector board is available using spare part number 432992 001 7 Slide the system board to the right until the connectors on the left side of the system board disengage from the base enclosure 8 Remove the system board oY Removing the System Board Maintenance and Service Guide 5 77 Removal and Replacement Procedures 9 If it is necessary to replace the power connector assembly or the USB board cable turn the system board upside down with the front toward you 10 Disconnect the power connector assembly cable and th
86. emoval and Replacement Procedures 5 22 Display Lid Switch Module Display Lid Switch Module Spare Part Number Information Display lid switch module 432993 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uovoovvovo O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Top cover support trim Section 5 21 5 68 Maintenance and Service Guide Removal and Replacement Procedures 2 Remove the display lid switch module by firmly pulling it off the fan heat sink assembly zB The display lid switch module is secured to the fan heat sink assembly by 2 sided tape Apply removal force to the middle of the module to remove it Removing the Display Lid Switch Module zB The display lid switch module cable is included with the display lid switch module spare part kit and is also included in the Cable Kit spare part number 434677 001 Reverse the above procedure to install the display lid switch module Maintenance and Service Guide 5 69 Removal and Replacement Procedures 5 23 Power Connector Assembly Power Connector Assembly Spare Part Number Information Power connector assembly includes power connector assembly 432985 001 cable and power connector assembly bracket USB board 432989 001
87. enclosure documented in Section 5 21 One screw that secures the system board to the base enclosure documented in Section 5 24 Phillips PM2 5x8 0 Screw Locations A 10 Maintenance and Service Guide Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued Head m i MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover support trim to the base enclosure documented in Section 5 21 Phillips PM2 5x8 0 Screw Location Maintenance and Service Guide A 11 Screw Listing Table A 4 Phillips PM2 5x8 0 Screw Continued im LG MMIII Color Qty Length Thread Width Black 38 8 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the system board to the base enclosure documented in Section 5 24 Phillips PM2 5x8 0 Screw Locations A 12 Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Om Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the optical drive bracket to the optical drive documented in Section 5 9 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 13 Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Continued Om Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 4 screws that secure the display hinges to the display panel documen
88. ents Item Component Function 1 Battery bay Holds the battery 2 Battery release latch Releases the battery from the battery bay 1 20 Maintenance and Service Guide Product Description Table 1 8 Bottom Components Continued Item Component 3 Optical drive Function Reads an optical disc 4 Secondary hard drive bay Primary hard drive bay Holds an optional secondary hard drive Hold the primary hard drive 5 Vents 6 Enable airflow to cool internal components Q The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 6 Memory module compartment Contains the memory module slots the Mini Card slot and the RTC battery Maintenance and Service Guide 1 21 Product Description 1 5 Design overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections AMD Mobile Turion and Mobile AMD Sempron processors Audio Display ExpressCard Fan Hard drive Intel Core Duo processors Keyboard and TouchPad Memory module Mini Card module CAUTION To properly ventilate the computer allow at least a 7 6 cm
89. ervice Guide Removal and Replacement Procedures Mini Card Module Spare Part Number Information Continued 802 11a b g WLAN Mini Card module for use in the ROW 407674 003 countries and regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g WLAN Mini Card module for use in Costa Rica 407674 004 Israel Kuwait Thailand UAE Ukraine 802 1 1a b g WLAN Mini Card module for use only in Japan 407674 291 For use only with models using AMD processors 802 11a b g WLAN Mini Card module for use in 407160 001 the United States and Canada 802 11a b g WLAN Mini Card module for use in 407160 002 the countries and regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g WLAN Mini Card module for use in 407159 001 the United States and Canada 802 11b g WLAN Mini Card module for use in the countries 407159 002 and regions listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 1 Prepare the computer for disassembly Section 5 3 2 Remove the memory module compartment cover Section 5 6 Maintenance and Service Guide 5 17 Removal and Replacement Procedures 3 Make note of which wireless antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables Then disconnect the cables from the module
90. et Requirements General Requirements The requirements listed below are applicable to all countries and regions E The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft E All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by each country s or region s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer F 2 Maintenance and Service Guide Power Cord Set Requirements Country Region Specific Requirements 3 Conductor Power Cord Set Requirements VQ 1 Country Region Accredited Agency Applicable Note Number Australia EANSW 71 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexib
91. for the display assembly The display assembly must be disassembled to gain access to the backlight and the LCD panel 8 Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Refer to Section 5 14 Display Assembly for display assembly disassembly steps D 2 Maintenance and Service Guide Display Component Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly aE Mmm m a l l l T l l l l ie ee _ ee o e Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel Removing the Display Bezel D 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all LCD panel cables from the display inverter board and remove the inverter board Removing the Display Inverter Board Maintenance and Service Guide D 5 Display Com
92. from recovery discs you create Maintenance and Service Guide B 1 Backup and Recovery in Windows XP Backing Up Your Information When to Back Up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Before you add or modify hardware or software Backup Suggestions Create system restore points using Windows XP Professional System Restore feature Store personal files in the My Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a Word document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c To paste the copied images into a document open Word and then select Edit gt Paste Maintenance and Service Guide Backup and Recovery in Windows XP Using System Restore Points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system
93. ft corner of the screen 2 Select Exit gt Load Setup Defaults and then press f10 3 When the Setup Confirmation is displayed press enter to save your preferences 4 To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts Q Your password security and language settings are not changed when you restore the factory default settings Maintenance and Service Guide 2 3 Troubleshooting Using Advanced Setup Utility Features This guide describes the Setup Utility features recommended for all users For more information about the Setup Utility features recommended for advanced users only refer to the Help and Support Center which is accessible only when the computer is in Windows The Setup Utility features available for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences The lt F12 gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service Boot The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows or restored
94. hard drive shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive ensure that a diskette or disc is not in the drive and ensure that the optical drive tray is closed Before handling a drive ensure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive CD ROM drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Replacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions
95. he USB magnetic board spare part kit and is also included in the Cable Kit spare part number 434677 001 3 Remove the silver Phillips PM2 5x5 0 screw that secures the USB magnetic board to the base enclosure 4 Remove the USB magnetic board Removing the USB Magnetic Board Reverse the above procedure to install the USB magnetic board Maintenance and Service Guide 5 61 Removal and Replacement Procedures 5 20 ExpressCard Assembly ExpressCard Assembly Spare Part Number Information ExpressCard assembly 432988 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uoovvoovo O Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 USB magnetic board Section 5 19 5 62 Maintenance and Service Guide Removal and Replacement Procedures 2 Push in on the ExpressCard slot bezel to release the bezel from the ExpressCard slot 3 Remove the ExpressCard slot bezel The ExpressCard slot bezel is included in the Plastics Kit spare part number 432981 001 Removing the ExpressCard Slot Bezel Maintenance and Service Guide 5 63 Removal and Replacement Procedures 4 Remove the four silver Phillips PM2 5x5 0 screws that secure the ExpressCard assembly to the system board 5 Slide the
96. he manufacturer or downloaded from the manufacturer s Web site Q Before reinstalling the program be sure it is fully uninstalled Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program E In most cases if the program you are reinstalling is still on your computer the reinstallation process does not affect your personal settings Maintenance and Service Guide C 5 Backup and Recovery in Windows Vista E Inall cases if a program has been deleted from your computer the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings Reinstalling Preinstalled Programs and Drivers 1 Remove the program or driver Q Before reinstalling the program be sure it is fully uninstalled a Select Start gt Control Panel gt Programs gt Uninstall a program b Right click the program or driver you want to remove and then click Uninstall 2 Reinstall the program or driver a Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens b Click Advanced Options c Click either Software program re installation or Hardware driver re installation and then click Next d Follow the on screen instructions e Restart the computer if prompted Reinstalling Programs from Discs 1 Insert the disc into the optical drive 2 When the installation wizard
97. ide 2 27 Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS i tls and reboot Os loading from hard drive Virus on hard drive Clean virus Run SCANDISK and f check for Diagnostics on Replace bad sectors disc or diskette hard drive Can bad Replace Run diagnostics sectors hard drive and follow be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 28 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from diskette drive Nonsystem disk message Boot from another device Diskette drive enabled in the Setup utility Is diskette drive boot order correct Change boot priority using the Setup Utility Reseat diskette drive Go to Flowchart 2 17 Nonfunc tioning Device Enable drive and cold boot computer Reset the computer Refer to Section 1 2 Resetting the Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Y os loading Bootable diskette in drive Install bootable diskette and reboot computer Check diskette for system files Try different diskette Replace the following
98. ide down with the expansion port and external monitor port toward you 3 Disconnect the fan cable from the system board 4 Loosen the four captive Phillips PM2 5x6 0 screws that secure the fan heat sink assembly to the system board 5 Remove the fan heat sink assembly Removing the Fan Heat Sink Assembly 5 80 Maintenance and Service Guide Removal and Replacement Procedures Q The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the fan heat sink assembly and the system board components and and the processor each time the fan heat sink assembly is removed Thermal pads and thermal paste should be installed on all surfaces before the fan heat sink assembly is reinstalled Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits Thermal Pad and Thermal Paste Locations Maintenance and Service Guide 5 81 Removal and Replacement Procedures 6 Loosen the three captive silver Phillips PM2 5x5 0 screws that secure the heat sink to the system board 7 Remove the heat sink Removing the Heat Sink 5 82 Maintenance and Service Guide Removal and Replacement Procedures Q The thermal pads and thermal paste should be thoroughly cleaned from the surfaces of the heat sink and and the system board components and each time the heat sink is removed Therma
99. ightly Maintenance and Service Guide 6 5 Specifications Hard Drives Continued 100 GB 80 GB Dimensions Height 9 5 mm 9 5 mm Width 70mm 70mm Weight 102g 102g Interface type ATA 5 ATA 5 Transfer rate Synchronous maximum 100 MB sec 100 MB sec Security ATA security ATA security Seek times typical read including setting Single track 3ms 3 ms Average 13 ms 13 ms Maximum 24 ms 24 ms Logical blockst 195 364 233 156 301 488 Disk rotational speed 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F Certain restrictions and exclusions apply Consult technical support by selecting Start gt Help and Support gt Contact support for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less Actual drive specifications may differ slightly 6 6 Maintenance and Service Guide Specifications Table 6 5 Primary 8 cell Li lon Battery Dimensions Height 1 83 cm 0 72 in Width 27 18 cm 10 70 in Depth 5 23 cm 2 06 in Weight 0 34 kg 0 75 Ib Energy Voltage 14 4V Amp hour capacity 4 4 Ah Watt hour capacity 63 Wh Temperature Operating 5 C to 45 C 41 F to 113 F Nonoperating 0 C to 60 C 32 F to 140 F Maintenance and Service Guide 6 7 Specifications Applicable disc Table 6 6 DVD CD RW Combo Drive Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mod
100. indows 2 Before Windows opens and while the Press lt F10 gt to enter setup prompt is displayed in the lower left corner of the screen press f10 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 Maintenance and Service Guide 2 1 Troubleshooting To open the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen Use the arrow keys to select System Configuration gt Language and then press enter Press f5 or f6 or use the arrow keys to select a language and then press enter to select a language When a confirmation prompt with your preference selected is displayed press enter to save your preference To set your preferences and exit the Setup Utility press f10 and then follow the instructions on the screen Your preferences go into effect when the computer restarts in Windows Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows based it does not support the TouchPad Navigation and selection are by keystroke To choose a menu or a menu item use the arrow keys To choose an item in a drop down li
101. isplay 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reseat power cord in docking device and power outlet Check voltage Reinstall setting on docking computer into device docking device Reset monitor cable connector at Docking docking device device operating Docking device operating Test replacement docking device with N new computer Remove computer replace docking device 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reseat power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading Diskette Drive No OS loading from optical drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Go to
102. l pads and thermal paste should be installed on all surfaces before the heat sink is reinstalled Thermal pads and thermal paste are included with all heat sink and system board spare part kits Thermal Pad and Thermal Paste Locations Reverse the above procedure to install the fan heat sink assembly Maintenance and Service Guide 5 83 Removal and Replacement Procedures 5 26 Processor Processor Spare Part Number Information Processors include thermal pads and thermal paste Intel Core Duo T7200 2 00 GHz 434730 001 Intel Core Duo T5600 1 83 GHz 434731 011 Intel Core Duo T5500 1 66 GHz for dv9200 models 436157 001 Intel Core Duo T5200 1 66 GHz for dv9200 models 436900 001 Intel Core Duo T2250 1 66 GHz for dv9200 models 430897 001 Intel Core Duo T2300E 1 66 GHz 419437 001 Intel Core Duo T5200 1 66 GHz 436902 001 AMD Turion ML 60 2 0 GHz 436069 001 AMD Turion ML 56 1 8 GHz 431373 001 AMD Turion ML 52 1 6 GHz 431372 001 AMD Turion ML 50 1 6 GHz 431371 001 Mobile AMD Sempron 3500 1 8 GHz 436070 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components md Hard drive Section 5 4 LY Optical drive Section 5 9 5 84 Maintenance and Service Guide Removal and Replacement Procedures Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Wireless switch bo
103. lay Panel 5 42 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display Hinge Kits For use with Dual Lamp display panels 432964 001 For use with Single Lamp display panels 432963 001 Display hinge covers 432965 001 21 Remove the two Phillips PM2 0x3 0 screws that secure each display hinge to the display enclosure 22 Remove the display hinges 23 Slide the left and right display hinge covers off of the display hinges Removing the Display Hinges Maintenance and Service Guide 5 43 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Wireless antenna transceivers and cables 432966 001 24 If it is necessary to replace the wireless antenna transceivers and cables remove the two Phillips PM2 0x4 0 screws that secure each transceiver to the display enclosure 25 Remove the wireless antenna cables from the clips built into the display enclosure 26 Detach the wireless antenna transceivers from the display enclosure 27 Remove the wireless antenna cables Removing the Wireless Antenna Transceivers and Cables 5 44 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Microphones 432961 001 28 If it is necessary to replace the microphones and cables release th
104. le cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration Maintenance and Service Guide F 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Note Number Koea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cor
105. log Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 5 Keyboards For use in the following countries and regions Belgium 441541 A41 Latin America 441541 161 Denmark 441541 DH1 Netherlands 441541 B31 Finland Portugal 441541 131 hae A Russia 441541 251 i AL Saudi Arabia 441541 171 France 441541 051 Spain 441541 071 French Canada 441541 121 p G 441541 041 Switzerland 441541 111 une ee Thailand 441541 281 Greece 441541 151 441541 BB1 Turkey 441541 141 Sins United Kingdom 441541 031 aly 441541 061 United States 441541 001 Japan 441541 291 6 Display lid switch module includes display lid 432993 001 switch module cable 7 Top cover support trim 432978 001 8 Top cover includes TouchPad and TouchPad cable For model dv9200 442919 001 For model dv9000 432977 001 Plastics Kit 432981 001 9a ExpressCard slot bezel 9b Left hard drive cover includes 2 captive screws secured by C clips 9c Memory module compartment cover includes 2 captive screws secured by C clips 9d Right hard drive cover includes 2 captive screws secured by C clips Maintenance and Service Guide 3 5 Illustrated Parts Catalog Computer Major Components 3 6 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 10 Wireless switch board includes wireless switch 43
106. lver Phillips PM2 5x5 0 Screw Continued hom Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the power button board to the fan heat sink assembly documented in Section 5 13 Two screws that secure the display assembly to the computer documented in Section 5 14 Silver Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 19 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the top cover to the base enclosure documented in Section 5 15 ee sll MJCACACA CA Gel Silver Phillips PM2 5x5 0 Screw Locations A 20 Maintenance and Service Guide Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued hm Head MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the top cover to the base enclosure documented in Section 5 15 Silver Phillips PM2 5x5 0 Screw Location Maintenance and Service Guide A 21 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head jam MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the wireless switch board to the base enclosure documented in Section 5 16 One screw
107. model number located on the bottom of the computer Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Spare Part Item Description Number 1 Display assemblies include wireless antenna transceivers and cables For use with full featured computer models includes camera camera cable and microphones 17 0 inch WXGA TFT Dual Lamp with BrightView 432948 001 17 0 inch SXGA TFT Single Lamp with BrightView 432947 001 17 0 inch WXGA TFT Single Lamp with BrightView 432946 001 For use with de featured computer models includes microphones 17 0 inch WXGA TFT Dual Lamp with BrightView 432951 001 17 0 inch SXGA TFT Single Lamp with BrightView 432950 001 17 0 inch WXGA TFT Single Lamp with BrightView 432949 001 Refer to Section 3 3 Display Assembly Components for display assembly internal component spare part number information 2 Switch cover includes LED board and cable For model dv9200 442920 001 For model dv9000 432979 001 3 Power button board includes power button 432987 001 board cable 4 Speaker assembly 432994 001 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Computer Major Components 3 4 Maintenance and Service Guide Illustrated Parts Cata
108. n dv9000 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features E The following processors are available varying by computer model Intel Core Duo T7200 2 00 GHz Intel Core Duo T5600 1 83 GHz Intel Core Duo T5500 1 66 GHz Intel Core Duo T5200 1 66 GHz I Intel Core Duo T2250 1 66 GHz Intel Core Duo T2300E 1 66 GHz AMD Turion ML 60 2 0 GHz AMD Turion ML 56 1 8 GHz AMD Turion ML 52 1 6 GHz AMD Turion ML 50 1 6 GHz Mobile AMD Sempron 3500 1 8 GHz The following displays are available varying by computer model LY 17 0 inch WSXGA BrightView 1680 x 1050 TFT display with over 16 7 million colors T 17 0 inch WXGA BrightView 1440 x 900 TFT display with over 16 7 million colors 160 120 100 or 80 GB high capacity hard drive varying by computer model 512 MB DDR synchronous DRAM SDRAM at 667 MHz expandable to 2 0 GB Microsoft Windows Vista Business Windows Vista Home Basic and Windows XP Professional UvovovdvooOHHUOdD Full size Windows keyboard with numeric keypad TouchPad pointing device with on off button and dedicated two way scroll zone Maintenance and Service Guide Product Description M Integrated 10 100 1000 Gigabit Ethernet local area network LAN network interface card NIC with RJ 45 jack varying by computer model Integrated high speed 56K modem with RJ 11 jack Integrated wireless support for Mini Card IEEE 802 1 1a b g
109. nance and Service Guide 3 37 Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued 434106 001 Hard Drive Bracket Kit 434659 001 G73M system board includes 256 MB of video RAM and thermal pad 434660 001 G73 system board includes 512 MB of video RAM and thermal pad 434662 001 100 GB 7200 rpm hard drive includes bracket and connector for use only with computer models using Intel processors 434673 001 DVD CD RW Combo Drive 434674 001 8 cell 2 2 Ahr battery 434676 001 Screw Kit for use only with computer models using Intel processors 434677 001 Cable Kit 434678 001 Fan heat sink assembly includes thermal pad 434730 001 Intel Core Duo T7200 2 0 GHz processor includes thermal pad 434731 001 Intel Core Duo T5600 1 8 GHz processor includes thermal pad 434740 001 256 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using Intel processors 434741 001 512 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using Intel processors 434742 001 1024 MB memory module PC 5300 667 MHz 1 DIMM for use only with models using Intel processors 435748 001 HP Remote Control 435659 001 Hard Drive Hardware Kit 435836 001 USB travel mouse 3 38 Maintenance and Service Guide Illustrated Parts Catalog Table 3 7 Spare Parts Sequential Part Number Listing Continued
110. ndows The Setup Utility features available for advanced users include a hard drive self test a Network Service Boot and settings for boot order preferences The lt F12 gt to boot from LAN message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot 2 10 Maintenance and Service Guide Troubleshooting The Press lt ESC gt to change boot order message that is displayed in the lower left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order Closing the Setup Utility You can close the Setup Utility with or without saving changes E To close the Setup Utility and save your changes from the current session use either of the following procedures T Press f10 and then follow the instructions on the screen LY If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter When you use the f10 procedure you are offered an option to return to the Setup Utility When you use the Exit Saving Changes procedure the Setup Utility closes when you press enter E To close the Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then us
111. ng configuration Primary IDE Channel 0x00000220 0x0000022F System board resources 0x00000274 0x00000277 ISAPNP Read Data Port 0x00000279 0x00000279 ISAPNP Read Data Port 0x00000280 0x00000293 System board resources 0x00000376 0x00000376 Secondary IDE Channel 0x000003B0 0x000003BB PCI standard PCI to PCl bridge 0x000003B0 0x000003BB ATI MOBILITY RADEON Xpress 200 Series 0x000003C0 0x000003DF PCI standard PCI to PCl bridge 0x000003C0 0x000003DF ATI MOBILITY RADEON Xpress 200 Series 0x000003F6 0x000003F6 Primary IDE Channel 0x0000040B 0x0000040B System board resources 0x000004D0 0x000004D1 System board resources 0x000004D6 0x000004D6 System board resources 0x00000530 0x00000537 System board resources 0x00000870 0x0000087F System board resources 0x00000A79 0x00000A79 ISAPNP Read Data Port 0x00000C00 0x00000C01 System board resources 0x00000C 14 0x00000C 14 System board resources 0x00000C50 0x00000C52 System board resources 0x00000C6C 0x00000C6C System board resources Maintenance and Service Guide Specifications Table 6 10 System I O Addresses Continued I O Address hex O0x00000C6F 0x00000C6F System Function shipping configuration System board resources 0x00000CD4 0x00000CD5 System board resources 0x00000CD6 0x00000CD7 System board resources
112. ntenance and Service Guide Removal and Replacement Procedures 2 Disconnect the Bluetooth module cable from the system board The Bluetooth module cable is included with the Bluetooth module spare part kit and is also included in the Cable Kit spare part number 434677 001 3 Route the Bluetooth module cable under the system board 4 Remove the two silver Phillips PM2 0x3 0 screws that secure the Bluetooth module to the base enclosure 5 Remove the Bluetooth module Removing the Bluetooth Module Reverse the above procedure to install the Bluetooth module Maintenance and Service Guide 5 59 Removal and Replacement Procedures 5 19 USB Magnetic Board USB Magnetic Board Spare Part Number Information USB magnetic board includes USB magnetic board cable for 432990 001 use with dv9000 USB magnetic board includes USB magnetic board cable for 438370 001 use with dv9200 1 Prepare the computer for disassembly Section 5 3 and remove the following components m Uooveoo Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 5 60 Maintenance and Service Guide Removal and Replacement Procedures 2 Disconnect the USB magnetic board cable from the ExpressCard assembly Q The USB magnetic board cable is included with t
113. ntenance and Service Guide 5 39 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Camera module 432960 001 Q The camera module is secured to the display enclosure by a 2 sided adhesive pad Apply removal force to the middle of the module to remove it 15 Remove the camera module from the display enclosure 16 Disconnect the camera cable from the camera module Removing the Camera Module 5 40 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display inverters For use with Dual Lamp display panels 432959 001 For use with Single Lamp display panels 431391 001 17 Remove the inverter from the display enclosure 18 Disconnect the display cable and the backlight cable from the display inverter Removing the Display Inverter Maintenance and Service Guide 5 41 Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display panels 17 0 inch WXGA TFT Dual Lamp display panel with 432954 001 BrightView 17 0 inch SXGA TFT Single Lamp display panel with 432953 001 BrightView 17 0 inch WXGA TFT Single Lamp display panel with 432952 001 BrightView 19 Remove the six Phillips PM2 5x8 0 screws that secure the display panel to the display enclosure 20 Remove the display panel Removing the Disp
114. ock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide 1 13 Product Description The computer top components are shown below and described in Table 1 5 a re I o Ca A Top Components Part 1 1 14 Maintenance and Service Guide Product Description Table 1 5 Top Components Part 1 Item Component 1 Integrated camera select models only Function Records video and captures still photos 2 Internal microphones 2 select models only Record sound Q A microphone icon next to each microphone opening indicates that the computer has internal microphones 3 Speakers 2 Produce sound 4 Power button When the computer is E Off press to turn on the computer E On press to enter hibernation E In standby briefly press to exit standby E In hibernation briefly press to exit hibernation If the computer has stopped responding and Microsoft Windows shutdown procedures cannot be used press and hold the power button for at least 5 seconds to turn off the computer 5 Caps lock light On Caps lock is on 6 Volume mute button Mutes and restores speaker sound 7 Volume scroll zone Adjusts speaker volume Slide your finger to the left to decrease volume and to the right to increase volume You can also tap the minus sign on the scroll zone to decrease volume or tap the plus sign on the
115. only one set of recovery discs Note the following guidelines before creating recovery discs You will need high quality CD R DVD R or DVD R discs purchased separately Formatted DVD RW discs and DVD RW double layer discs are not compatible with the Recovery Manager software The computer must be connected to AC power during this process Only one set of recovery discs can be created per computer Number each disc before inserting it into the computer optical drive C4 Maintenance and Service Guide Backup and Recovery in Windows Vista E If necessary you can exit the program before you have finished creating the recovery discs The next time you open Recovery Manager you will be prompted to continue the disc creation process To create a set of recovery discs 1 Select Start gt All Programs gt Recovery Manager gt Recovery Manager Recovery Manager opens 2 Click Advanced Options Q If you are operating the computer on battery power you will be prompted to connect to AC power before you can go to the next step 3 Click Recovery disc creation and then click Next 4 Follow the on screen instructions Reinstalling Software Programs and Drivers If a program or driver preinstalled at the factory is accidentally erased or is damaged Recovery Manager allows you to reinstall it Q Software not provided with this computer must be reinstalled from the disc provided by t
116. ponent Recycling 5 Remove all screws that secure the LCD panel to the display enclosure 6 Remove the LCD panel from the display enclosure r Removing the LCD Panel D 6 Maintenance and Service Guide Display Component Recycling 7 Turn the LCD panel upside down 8 Remove all screws that secure the LCD panel frame to the LCD panel Removing the LCD Panel Frame Screws Maintenance and Service Guide D 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures the side of the LCD panel to the LCD panel frame 10 Remove the LCD panel frame from the display panel Removing the LCD Panel Frame D 8 Maintenance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the LCD panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 6 T l l l l l l l Ts a Removing the Backlight Cover Maintenance and Service Guide D 9 Display Component Recycling 14 Turn the LCD panel right side up 15 Remove the backlight cables from the clip in the LCD panel Releasing the Backlight Cables D 10 Maintenance and Service Guide Display Component Recycling 16 Turn the LCD panel upside down 17 Remove the backlight frame from the LCD panel Removing the Backlight Frame Maintenance and Service G
117. pport the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 10 Remove the two Phillips PM2 5x8 0 screws and the two silver Phillips PM2 5x5 0 screws that secure the display assembly to the computer 11 Remove the display assembly Removing the Display Assembly Maintenance and Service Guide 5 37 Removal and Replacement Procedures 12 Remove the following Three rubber screw covers on the display bezel top edge Two rubber screw covers on the display bezel bottom edge Five Phillips PM2 5x8 0 screws Q The display rubber screw covers are included in the Display Screw Kit spare part number 432967 001 Removing the Display Bezel Screws 5 38 Maintenance and Service Guide Removal and Replacement Procedures Display Assembly Subcomponents Spare Part Number Information Display bezels For use with Dual Lamp display panels with camera 432956 001 For use with Dual Lamp display panels without camera 436068 001 For use with Single Lamp display panels with camera 432955 001 For use with Single Lamp display panels without camera 436067 001 13 Flex the inside edges of the left and right sides and the top and bottom sides of the display bezel until the bezel disengages from the display enclosure 14 Remove the display bezel Removing the Display Bezel Mai
118. puter m View specification information about the processor memory size system BIOS and keyboard controller version select models only Maintenance and Service Guide 2 5 Troubleshooting Security Menu Table 2 2 Security Menu Select To Do This Administrator password Enter change or delete an administrator password Power on password Enter change or delete a power on password System Configuration Menu Table 2 3 System Configuration Menu Select To Do This Language Support Change the Setup Utility language Embedded WLAN Device Enable disable an embedded wireless LAN Radio device Embedded Bluetooth Enable disable an embedded Bluetooth device Device select models only select models only Enhanced SATA support Enable disable enhanced SATA mode select models only 2 6 Maintenance and Service Guide Troubleshooting Table 2 3 System Configuration Menu Continued Select To Do This Boot Options Set the following boot options m f10 and f12 Delay sec Set the delay for the 10 and f12 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 m CD ROM boot Enable disable boot from CD ROM m Floppy boot Enable disable boot from Floppy m Internal Network Adapter boot Enable disable boot from Internal Network Adapter m Boot Order Set the boot order for a USB Floppy ATAPI CD DVD ROM Drive Hard drive USB Diskette on Key USB Hard dri
119. puter models using AMD processors DVD CD RW Combo Drive 432971 001 For use with all computer models DVD RW R and CD RW Double Layer Combo 432973 001 Drive with LightScribe DVD RW R and CD RW Double Layer Combo 432972 001 Drive Cable Kit not illustrated includes 434677 001 Audio board cable Bluetooth module cable Display lid switch module cable USB board cable USB magnetic board cable Maintenance and Service Guide 3 19 Illustrated Parts Catalog 3 3 Display Assembly Components Display Assembly Components Table 3 2 Display Assembly Components Spare Part Number Information Spare Part Item Description Number 1 Display bezels For use with Dual Lamp display panels with camera 432956 001 For use with Dual Lamp display panels 436068 001 without camera For use with Single Lamp display panels with camera 432955 001 For use with Single Lamp display panels 436067 001 without camera 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Display Assembly Components Spare Part Number Information Continued Spare Part Item Description Number 2 Display Hinge Kit includes left and right display hinges For use with Dual Lamp display panels 432964 001 For use with Single Lamp display panels 432963 001 3 Display inverters For use with Dual Lamp display panels 432959 001 For use with Single Lamp display panels 431391 001 4 Camera module 432960 001 5 Display panels 17
120. r hardware Periodically whenever the system is performing optimally Q If you revert to a restore point and then change your mind you can reverse the restoration Creating a System Restore Point 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Under Automatic restore points select the disk for which you want to create a restore point 5 Click Create The System Protection window opens 6 Follow the on screen instructions Maintenance and Service Guide C 3 Backup and Recovery in Windows Vista Restoring to a Previous Date and Time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start gt Control Panel gt System and Maintenance gt System 2 In the left pane click System protection 3 Click the System Protection tab 4 Click the System Restore button and then click Next 5 The System Restore window opens Follow the on screen instructions Creating Recovery Discs D Recovery Manager creates a set of recovery CDs or DVDs for the computer Use recovery discs to restore the operating system and software programs to factory settings in case of system failure or instability Handle these discs carefully and keep them in a safe place The software allows the creation of
121. rd drive cover illustrated 3 25 removal 5 8 Hard Drive Hardware Kit spare part number 3 38 hard drive screws spare part numbers 3 39 HDMI port 1 9 headphone jack location 1 7 pin assignments E 6 Index 4 Maintenance and Service Guide Index headset spare part number 3 28 3 31 heatsink spare part numbers 3 37 hinge removal 5 43 spare part numbers 3 21 3 36 5 43 hinge cover removal 5 43 spare part number 3 21 3 36 5 43 l I O address specifications 6 15 infrared receiver spare part numbers 3 28 3 40 interrupt specifications 6 13 inverter removal 5 41 spare part numbers 3 21 3 34 3 35 5 41 K keyboard removal 5 25 spare part numbers 3 5 3 40 5 25 troubleshooting 2 34 keyboard components 1 12 keypad keys 1 13 L LED board cable disconnection 5 24 left side components 1 8 logo kit spare part numbers 3 37 3 28 M mass storage devices spare part numbers 3 22 media button 1 17 memory module removal 5 12 spare part numbers 3 17 3 36 3 38 5 12 memory module compartment 1 21 memory module compartment cover illustrated 3 25 removal 5 13 microphone location 1 15 removal 5 45 spare part number 3 21 3 36 5 45 microphone cable disconnection 5 32 microphone jack location 1 7 pin assignments E 6 Mini Card module removal 5 16 spare part numbers 3 13 3 15 3 17 3 31 3 32 3 33 5 16 modem jack location 1 9 pin assignments E 5 M
122. re spare part numbers 3 11 3 37 3 39 battery removal 5 5 spare part numbers 3 11 3 36 3 38 3 39 5 5 specifications 6 7 battery bay 1 20 battery light 1 6 battery release latch 1 20 Bluetooth module removal 5 58 spare part number 3 7 3 34 5 58 Bluetooth module cable illustrated 3 26 bottom components 1 20 C Cable Kit components 3 27 spare part number 3 19 3 27 3 38 Maintenance and Service Guide Index 1 Index cables service considerations 4 2 camera 1 15 camera cable disconnection 5 36 removal 5 46 spare part number 3 21 3 36 5 46 camera module removal 5 40 spare part number 3 21 3 35 5 40 caps lock key 1 13 caps lock light 1 15 CMOS clearing 1 4 components bottom 1 20 front 1 6 keyboard 1 12 left side 1 8 rear 1 8 right side 1 10 top 1 14 1 16 1 19 composite S Video and audio input cable spare part number 3 28 3 33 computer feet locations 5 11 Computer Setup Advanced Menu 2 7 2 14 File Menu 2 5 2 12 Security Menu 2 6 2 12 Tools Menu 2 6 2 12 computer specifications 6 1 connector pin assignments external monitor E 4 headphone E 6 microphone E 6 monitor E 4 RJ 11 modem E 5 RJ 45 network E 2 S Video out E 3 Universal Serial Bus USB E 1 connectors service considerations 4 2 consumer infrared lens 1 7 creating recovery discs Windows Vista C 4 Windows XP B 4 system restore point Windows Vista C 3 Window
123. re you add or modify hardware or software Backup Suggestions Create system restore points using the Windows System Restore feature Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen b Copy the screen To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document and then select Edit gt Paste Maintenance and Service Guide Backup and Recovery in Windows Vista Using System Restore Points When you back up your system you are creating a system restore point A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Q Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection for your system files and settings When to Create Restore Points E Before you add or extensively modify software o
124. ring System Information Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure Back up your information regularly to protect your important system files Make a set of recovery discs Recovery Manager software feature Recovery discs are used to start up boot your computer and restore the operating system and software programs to factory settings in case of system failure or instability Create system restore points operating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recover a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Perform a full system recovery Recovery Manager software feature With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create Maintenance and Service Guide C 1 Backup and Recovery in Windows Vista Backing up Your Information When to Back Up On a regularly scheduled basis Q Set reminders to back up your information periodically Before the computer is repaired or restored Befo
125. rt Number Description 439129 001 Infrared emitter 439130 001 TV tuner ExpressCard 439131 001 TV tuner antenna 439254 001 Remote control ExpressCard EMEA 441541 001 Keyboard for use in the United States 441541 031 Keyboard for use in the United Kingdom 441541 041 Keyboard for use in Germany 441541 051 Keyboard for use in France 441541 061 Keyboard for use in Italy 441541 071 Keyboard for use in Spain 441541 121 Keyboard for use in French Canada 441541 161 Keyboard for use in Latin America 441541 281 Keyboard for use in Thailand 441541 B31 Keyboard for use in the Netherlands 441541 DH1 Keyboard for use in Denmark Finland Norway and Sweden 441620 001 G73 system board includes 512 MB of video RAM for use in Germany only 442919 001 Top cover includes TouchPad and TouchPad cable for model dv9200 442920 001 Switch cover includes LED board and LED board cable for model dv9200 3 40 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the following tools to complete the removal and replacement procedures M Magnetic screwdriver Phillips PO and P1 screwdrivers E Flat bladed screwdriver Maintenance and Service Guide 4 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the
126. rt 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 15 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1
127. s XP B 3 deleting recovery partition Windows Vista C 8 Windows XP B 9 design overview 1 22 Digital Media Slot 1 9 Digital Media Slot light 1 9 disassembly sequence chart 5 2 diskette drive OS loading problems 2 29 display assembly removal 5 34 spare part numbers 3 3 3 34 3 35 5 34 specifications 6 3 6 4 Index 2 Maintenance and Service Guide Index display bezel removal 5 39 spare part numbers 3 20 3 35 3 39 5 39 Display Cable Kit spare part number 3 21 3 36 5 46 display enclosure spare part numbers 3 21 3 35 display hinge removal 5 43 spare part numbers 5 43 display hinge cover removal 5 43 spare part number 3 21 3 36 5 43 Display Hinge Kit spare part numbers 3 21 3 36 5 43 display lid latch 1 7 display lid switch module removal 5 68 spare part number 3 5 3 37 5 68 display lid switch module cable disconnection 5 32 illustrated 3 26 display panel removal 5 42 spare part numbers 3 21 3 35 5 42 Display Screw Kit spare part number 3 21 3 36 docking device troubleshooting 2 24 drive light 1 7 drives preventing damage 4 3 DVB T TV tuner antenna spare part number 3 28 3 34 DVB T TV tuner spare part number 3 28 3 34 DVD button 1 17 DVD CD RW Combo Drive OS loading problems 2 30 precautions 4 3 removal 5 19 spare part numbers 3 19 3 38 5 19 specifications 6 8 DVD CD RW combo drive spare part numbers 3 36 DVD RW R and CD RW
128. s a deterrent but it may not prevent the computer from being mishandled or stolen 2 S Video out jack Connects an optional S Video device such as a television VCR camcorder overhead projector or video capture card 3 External monitor port Connects an external VGA monitor or projector 1 8 Maintenance and Service Guide Product Description Table 1 2 Left Side Components Continued Item Component 4 Expansion port 3 Function Connects the computer to an optional expansion product The computer has only one expansion port The term expansion port 3 describes the type of expansion port 5 RJ 45 network jack Connects a network cable The RJ 45 network jack provides Gigabit Ethernet functionality 6 RJ 11 modem jack Connects a modem cable 7 HDMI port select models only Connects an optional audio or video device such as a high definition television set top box DVD player or any compatible digital or audio device 8 USB ports 2 Connect optional USB devices 9 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 10 Digital Media Slot light On A digital card is being accessed 11 Digital Media Slot Supports the following optional digital card formats Secure Digital SD Memory Card MultiMediaCard MMC Secure Digital Input Output SD I O Memory Stick MS Memory Stick Pro MSP xDPicture Card XD xD Picture Card
129. s carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are as many as 109 screws in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer
130. scroll zone to increase volume 8 Num lock light On Num lock is on Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Part 2 1 16 Maintenance and Service Guide Product Description Table 1 6 Top Components Part 2 Item Component Function 1 Media button If QuickPlay is not installed and the computer is E On opens the music program or Media menu which allows you to select a multimedia program Off does not function E In standby resumes from standby into Windows If QuickPlay is installed and the computer is E On opens the music program or Media menu which allows you to select a multimedia program E Off opens the music program or the Media menu which allows you to select a multimedia program E In standby resumes from standby into Windows The media button does not affect the procedure for restoring from hibernation 2 DVD button When the computer is On opens the default DVD program to start a DVD in the optical drive Q Off opens QuickPlay to start a DVD in the optical drive If the QuickPlay software is not installed the DVD button starts in Windows Q In hibernation opens QuickPlay to start a DVD in the optical drive If QuickPlay is not installed the computer resumes from hibernation Maintenance and Service Guide 1 17 Product Description Table 1 6
131. st or to toggle a field for example an Enable Disable field use either the arrow keys or f5 or f6 To select an item press enter To close a text box or return to the menu display press f1 To display additional navigation and selection information while the Setup Utility is open press f1 Displaying System Information The following procedure explains how to display system information in the Setup Utility If the Setup Utility is not open begin at step 1 If the Setup Utility is open begin at step 2 2 2 Maintenance and Service Guide Troubleshooting 1 To start the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Access the system information by using the Main menu 3 To close the Setup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter The computer restarts in Windows Restoring Default Settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings If the computer is not in the Setup Utility begin at step 1 If the computer is in the Setup Utility begin at step 2 1 To start the Setup Utility turn on or restart the computer in Windows and then press f10 while the prompt Press lt F10 gt to enter setup is displayed in the lower le
132. stall the top cover 5 52 Maintenance and Service Guide Removal and Replacement Procedures 5 16 Wireless Switch Board Wireless Switch Board Spare Part Number Information Wireless switch board 432991 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components m COCO vu Hard drive Section 5 4 Optical drive Section 5 9 Switch cover Section 5 10 Keyboard Section 5 11 Speaker assembly Section 5 12 Display assembly Section 5 14 Top cover Section 5 15 Maintenance and Service Guide 5 53 Removal and Replacement Procedures 2 Release the ZIF connector to which the wireless switch board cable is connected and disconnect the wireless switch board cable from the system board Removing the Wireless Switch Board 5 54 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two silver Phillips PM2 5x5 0 screws that secure the wireless switch board to the base enclosure 4 Remove the wireless switch board Removing the Wireless Switch Board Reverse the above procedure to install the wireless switch board Maintenance and Service Guide 5 55 Removal and Replacement Procedures 5 17 Audio Board Audio Board Spare Part Number Information Audio board includes audio board cable and infrared lens 432986 001 for use with dv9000 Audio board includes audio board cable and infrared lens 438369 001 for us
133. sting Table A 8 Silver Phillips PM2 5x5 0 Screw Continued Head m MMIII Color Qty Length Thread Width Silver 28 5 0 mm 2 5mm 5 0 mm Where used 3 screws that secure the heat sink to the system board documented in Section 5 25 Silver Phillips PM2 5x5 0 Screw Locations A 26 Maintenance and Service Guide Screw Listing Table A 9 Black Phillips PM2 5x5 0 Screw Head m MMIII Color Qty Length Thread Width Black 3 5 0 mm 2 5mm 5 0 mm Where used Two screws that secure the speaker assembly to the base enclosure documented in Section 5 12 Black Phillips PM2 5x5 0 Screw Locations Maintenance and Service Guide A 27 Screw Listing Table A 9 Black Phillips PM2 5x5 0 Screw Continued Head ki i MMIII Color Qty Length Thread Width Black 3 5 0 mm 2 5mm 5 0 mm Where used One screw that secures the power connector assembly to the base enclosure documented in Section 5 23 Black Phillips PM2 5x5 0 Screw Location A 28 Maintenance and Service Guide Screw Listing Table A 10 Phillips PM2 0x4 0 Screw fam Head MMIII Color Qty Length Thread Width Silver 4 4 0 mm 2 0 mm 5 0 mm Where used 4 screws that secure the wireless antenna transceivers to the display enclosure documented in Section 5 14 i Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide A 29 Screw Listing Table A 11 Phillips PM2 5x6 0
134. t configuration Q ExpressCard may assert IRQ3 IRQ4 IRQ5 IRQ7 or IRQ20 Maintenance and Service Guide Specifications Table 6 10 System I O Addresses I O Address hex 0x00000000 0x00000CF7 System Function shipping configuration PCI bus 0x00000000 0x00000CF7 Direct memory access controller 0x00000020 0x00000021 Programmable interrupt controller 0x0000002E 0x0000002F System board resources 0x00000040 0x00000043 System timer 0x00000060 0x00000060 Quick Launch Buttons 0x00000061 0x00000061 System speaker 0x00000062 0x00000062 Microsoft ACPI Compliant Embedded Controller 0x00000064 0x00000064 Quick Launch Buttons 0x00000066 0x00000066 Microsoft ACPI Compliant Embedded Controller 0x00000070 0x00000071 System CMOS real time clock 0x00000072 0x00000073 System board resources 0x00000080 0x0000008F Direct memory access controller 0x00000092 0x00000092 System board resources 0x000000A0 0x000000A1 Programmable interrupt controller 0x000000B0 0x000000B1 System board resources 0x000000C0 0x000000DF Direct memory access controller O0x000000F0 0x000000FE Numeric data processor 0x00000170 0x00000177 Secondary IDE Channel Maintenance and Service Guide Specifications System I O Addresses Continued I O Address hex 0x000001F0 0x000001F7 Table 6 10 System Function shippi
135. t rails APD only not illustrated 437385 001 Hard drive screws APD only not illustrated 437386 001 Hard drive connector APD only not illustrated 437387 001 2 Optical drives For use only with computer models using Intel processors DVD CD RW Combo Drive 434673 001 For use only with computer models using AMD processors DVD CD RW Combo Drive 432971 001 For use with all computer models DVD RW R and CD RW Double Layer Combo Drive 432973 001 with LightScribe DVD RW R and CD RW Double Layer Combo Drive 432972 001 Maintenance and Service Guide 3 23 Illustrated Parts Catalog 3 5 Plastics Kit Plastics Kit Components 3 24 Maintenance and Service Guide Illustrated Parts Catalog Table 3 4 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 432981 001 Includes 1 ExpressCard slot bezel 2 Memory module compartment cover includes 2 captive screws secured by C clips 3 Right hard drive cover includes 2 captive screws secured by C clips 4 Left hard drive cover includes 2 captive screws secured by C clips Maintenance and Service Guide 3 25 Illustrated Parts Catalog 3 6 Cable Kit Cable Kit Components 3 26 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Cable Kit Spare Part Number Information Spare Part Item Description Number Cable Kit 434677 001 Includes Audio board cable Display lid switch mo
136. ted in Section 5 14 Phillips PM2 0x3 0 Screw Locations A 14 Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Continued Ofm Head MMIII Color Qty Length Thread Width Silver 8 3 0 mm 2 0 mm 4 0 mm Where used 2 screws that secure the Bluetooth module to the base enclosure documented in Section 5 18 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 15 Screw Listing Table A 6 Phillips PM2 0x5 0 Screw u MMI Color Qty Length Thread Silver 6 5 0 mm 2 0 mm Where used 6 screws that secure the switch cover to the computer documented in Section 5 10 Head Width 5 0 mm Phillips PM2 0x5 0 Screw Locations A 16 Maintenance and Service Guide Screw Listing Table A 7 Phillips PM2 5x7 0 Screw pmm steps MMIII Color Qty Length Thread Width Black 1 7 0mm 2 5mm 5 0 mm Where used One screw that secures the keyboard to the computer documented in Section 5 11 Phillips PM2 5x7 0 Screw Location Maintenance and Service Guide A 17 Screw Listing Table A 8 Silver Phillips PM2 5x5 0 Screw m MMI Color Qty Length Thread Silver 28 5 0 mm 2 5 mm Where used 3 screws that secure the keyboard to the computer documented in Section 5 11 Head Width 5 0 mm Silver Phillips PM2 5x5 0 Screw Locations A 18 Maintenance and Service Guide Screw Listing Table A 8 Si
137. tenance and Service Guide 2 2 Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey combination Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between computer and computer display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Continued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart i 2 2 Video OK 2 No Vi Video OK Part 1 Check that computer is properly Try another seated in docking device external for bent pins on cable monitor and for monitor connection Internal and external video OK Video OK Go to Adjust external Flowchart monitor d
138. ter models 4 Remove the battery by following these steps a Turn the computer upside down with the front panel toward you Maintenance and Service Guide 5 5 Removal and Replacement Procedures b Slide and hold the battery release latch to the left The front edge of the battery disengages from the computer Lift the front edge of the battery and swing it back d Remove the battery G Removing the Battery Reverse the above procedure to install the battery 5 6 Maintenance and Service Guide Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information Hard drives include bracket and connector For use only with computer models using Intel processors 160 GB 5400 rpm 438485 001 100 GB 7200 rpm 434662 001 For use with all computer models all 5400 rpm 120 GB 432998 001 100 GB 432997 001 80 GB 432996 001 Hard Drive Bracket Kit 434106 001 Maintenance and Service Guide 5 7 Removal and Replacement Procedures 1 Prepare the computer for disassembly refer to Section 5 3 2 Loosen the two captive Phillips PM2 0x5 0 screws that secure each hard drive cover to the computer 3 Lift the right side of the cover and swing it to the left 4 Remove the hard drive cover The hard drive covers are included in the Plastics Kit spare part number 432981 001 Removing the Hard Drive Covers 5 8 Maintenance and Service Gui
139. typical Maintenance and Service Guide 6 3 Specifications Table 6 3 17 0 inch WXGA TFT Display Dimensions Height Width Diagonal 23 00 cm 9 06 in 36 90 cm 14 49 in 43 40 cm 17 09 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1280 x 800 Configuration RGB vertical stripe Backlight Edge lit Character display 80 x 25 Total power consumption 4Ww Viewing angle 40 horizontal 20 40 vertical typical 6 4 Maintenance and Service Guide Specifications Table 6 4 Hard Drives 160 GB 120 GB Dimensions Height 9 5 mm 9 5 mm Width 70mm 70 mm Weight 102g 102g Interface type ATA 7 ATA 5 Transfer rate Synchronous maximum 150 MB sec 100 MB sec Security ATA security ATA security Seek times typical read including setting Single track 2ms 3ms Average 12 ms 13 ms Maximum 21 ms 24 ms Logical blockst 312 581 808 234 433 260 Disk rotational speed 5400 rpm 5400 rpm Operating temperature 5 C to 60 C 5 C to 55 C 41 F to 140 F 41 F to 131 F Certain restrictions and exclusions apply Consult technical support by selecting Start gt Help and Support gt Contact support for details 1 GB 1 billion bytes when referring to hard drive storage capacity Accessible capacity is less Actual drive specifications may differ sl
140. uide D 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame Removing the Backlight D 12 Maintenance and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the LCD rear panel 21 Release the LCD panel from the LCD rear panel 22 Release the tape that secures the LCD panel to the LCD rear panel Releasing the LCD Panel Maintenance and Service Guide D 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the backlight and LCD panel D 14 Maintenance and Service Guide Connector Pin Assignments Table E 1 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground Maintenance and Service Guide E 1 Connector Pin Assignments Table E 2 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused E 2 Maintenance and Service Guide Connector Pin Assignments Table E 3 S Video Out 0900 000 C Pin Signal Pin Signal 1 TV Ground 5 TV CD 2 TV CVBS 6 TV Ground 3 TV Ground
141. ve Network adapter Tu a a 0 Diagnostics Menu Table 2 4 Diagnostics Menu Select To Do This Hard Disk Self Test Run a comprehensive self test on the hard drive Maintenance and Service Guide 2 7 Troubleshooting 2 2 Setup Utility in Windows Vista The Setup Utility is a ROM based information and customization utility that can be used even when your Windows operating system is not working or will not load Q The fingerprint reader select models only does not work when accessing the Setup Utility The utility reports information about the computer and provides settings for startup security and other preferences To start the Setup Utility 1 Turn on or restart the computer 2 Before Windows opens and while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen press f10 Using the Setup Utility Changing the Language of the Setup Utility The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 To start the Setup Utility turn on or restart the computer and then press f10 while Press lt F10 gt to enter setup is displayed in the lower left corner of the screen 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Press f5 or f6 or use the arrow keys to select
142. ving the Speaker Assembly Reverse the above procedure to install the speaker assembly Maintenance and Service Guide 5 31 Removal and Replacement Procedures 5 13 Power Button Board Power Button Board Spare Part Number Information Power button board includes power button board cable 432987 001 Prepare the computer for disassembly Section 5 3 Remove the switch cover Section 5 10 Remove the keyboard Section 5 11 BW N Re Disconnect the following cables from the power button board Display lid switch module cable Microphone cable Speaker assembly cable 5 Release the ZIF connector to which the power button board cable is connected and disconnect the cable Disconnecting the Power Button Board Cables 5 32 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the silver Phillips PM2 5x5 0 screw that secures the power button board to the computer 7 Remove the power button board Removing the Power Button Board Reverse the above procedure to install the power button board Maintenance and Service Guide 5 33 Removal and Replacement Procedures 5 14 Display Assembly Display Assembly Spare Part Number Information For use with full featured computer models includes camera camera cable and microphones 17 0 inch SXGA TFT Single Lamp with BrightView 432947 001 17 0 inch WXGA TFT Single Lamp with BrightView 43
143. weden Canada French Canada Latin America Thailand and 394279 001 the United States Denmark 394279 081 Italy 394279 061 Japan 394279 291 People s Republic of China 394279 AA1 United Kingdom and Hong Kong 394279 031 Power cords for use only with computer models using Intel processors Argentina 394279 D01 Australia and New Zealand 394279 011 India 394279 D61 Israel 394279 BB1 Switzerland 394279 111 Maintenance and Service Guide 3 29 Illustrated Parts Catalog Table 3 6 Spare Parts Miscellaneous Continued Spare Part Description Number Screw Kit include the following screws refer to Appendix A Screw Listing for more information on screw specifications and usage For use only with computer models using Intel processors 434676 001 For use only with computer models using AMD processors 432983 001 E Phillips PM3 0x3 0 screw E Phillips PM2 5x4 0 screw E Phillips PM2 5x11 0 screw Phillips PM2 0x6 0 Screw E Phillips PM2 5x8 0 screw E Phillips PM2 0x5 0 captive screw E Phillips PM2 5x7 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 5x5 0 screw E Phillips PM2 0x3 0 screw 3 30 Maintenance and Service Guide Illustrated Parts Catalog 3 8 Sequential Part Number Listing Table 3 7 Spare Parts Sequential Part Number Listing Spare Part Number Description 364727 002 USB digital drive 371693 001 Headset 394279 001 Power cord for us
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