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Sun Blade X42B Service Manual

1. Checkpoint Ranges Status Code Range Description 0x01 0x0B SEC execution 0x0C 0x0F SEC errors 0x10 0x2F PEI execution up to and including memory detection 0x30 0x4F PEI execution after memory detection 0x50 0x5F PEI errors 0x60 0x8F DXE execution up to BDS 0x90 OxCF BDS execution 0xD0 OxDF DXE errors OxE0 OxE8 S3 Resume PEI OxE9 OxEF S3 Resume errors PEI OxFO OxF8 Recovery PEI OxF9 OxFF Recovery errors PEI Standard Checkpoints SEC Phase Status Code Description 0x00 Not used Progress Codes 0x00 Power on Reset type detection soft hard 0x02 AP initialization before microcode loading 0x03 North Bridge initialization before microcode loading 0x04 South Bridge initialization before microcode loading 0x05 OEM initialization before microcode loading 0x06 Microcode loading 0x07 AP initialization after microcode loading 0x08 North Bridge initialization after microcode loading 0x09 South Bridge initialization after microcode loading 138 Sun Blade X4 2B Service Manual March 2014 POST Code Checkpoint Reference Status Code Description Ox0A OEM initialization after microcode loading 0x0B Cache initialization SEC Error Codes 0x0C 0x0D Reserved for future AMI SEC error codes Ox0E Microcode not found 0x0F Microcode not loaded SEC Beep Codes No
2. CPU Signature Processor CPU information is displayed Example 206d5 Microcode Patch Software update microcode patch information is displayed Example 512 Max CPU Speed Maximum non turbo speed of the processor is displayed Example 2700 MHz Min CPU Speed Minimum speed of the processor is displayed Processor Cores Number of available processor cores is displayed Example 8 Intel HT Technology Indicates whether Intel Hyper Threading is supported 149 BIOS Main Menu Selections 150 Main Setup Options Options Defaults Description Intel VT x Technology Indicates whether Intel Virtualization Technology is supported L1 Data Cache Example 32 KB x 8 L1 Code Cache Example 32 KB x 8 L2 Cache Example 256 KB x 8 L3 Cache Example 20480 KB Socket 1 CPU If CPU socket 1 is populated the same options as Information Socket 0 CPU Information are displayed Otherwise displays Not Present DIMM INFORMATION Memory module DIMM presence and size R O information are displayed CPU Socket 0 DIMM If DIMM is present memory size in gigabytes is Information displayed Otherwise displays Not Present DO D7 Memory size in gigabytes is displayed Example Socket 0 DIMMs DO 4GB D1 4GB D2 4GB D3 4GB D4 2 GB D5 2 GB D6 Not present D7 Not present CPU Socket 1 DIMM If DIMM is present memory size in gigabytes is Information displayed Otherwis
3. Processor Cores Processor Model Number Processor Removal Replacement Tool Color Code 4 core E5 2609 V2 Green 6 core E5 2630 V2 Green 8 core E5 2650 V2 Green 10 core E5 2690 V2 Green 12 core E5 2697 V2 Pink Note The correct processor removal replacement tool is included in the box with the replacement processor Additionally both removal replacement tools ship with replacement motherboards Processor Fault Remind Circuit Use the Fault Remind circuit to identify a failed processor The processor Fault Remind circuit components are the Fault Remind button the Charge Status indicator and the Processor Fault indicators The following illustrations shows the location of the Fault Remind circuit components and the processors 97 Processor Fault Remind Circuit The following topics describe the components of the Fault Remind circuitry Fault Remind Button and Charge Status Indicator 98 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit Note Do not press the white Clear CMOS Button SW 1801 The blue Fault Remind button SW3001 is located on the motherboard next to the Charge Status indicator CR3002 The Charge Status indicator is next to the button and shows the usability of the processor test circuit When the Fault Remind button is pressed the Charge Status indicator lights green to indicate that there is sufficient voltage present in the Fault Remind circuit to act
4. Access Oracle LOM CMM The CMM provides an overview of all chassis subsystems to help you isolate the fault Open a web browser Type in the CMM SP IP address At the log in screen enter a login with root or administrator privileges identify the chassis subsystem that requires service View the ILOM Summary screen Status section Status section of the Summary screen for information about the following chassis subsystems Blades Power Cooling Storage 31 Service Troubleshooting Task List 32 I O Modules In the following example the Status section indicates that service is required on one of the blades in the blades subsystem and the Open Problems link in the left navigation panel shows one 1 logged problem ORACLE Integrated Lights Out Manager Chases vew Syetem Informatica Blades Power Coctag rage vO Mcdutes gt Remote Contret Most Management gt Syalem Managenent gt Powel Manajen ext b LOM Aderarestration Summary Wen SSEM SUN OION You ray DO Change Dove Stale INAS view rate Stites ord Raul Witrnahon Mees tare General information System Tyee Mode OF art iD Partteareet Sera Murter Comparert Mote Compared Part Numos Companert Sena Numar Chases Motel Chases Part al Chasse Sens Vases System hoarfe Grater F erra sra versisa ROW Addons t LON MAC Address Chassis Manage SUN GLADE 6008 MODULAR SYSTEM
5. Servicing the Motherboard Assembly FRU on page 117 Replace the server system battery Servicing the System Battery CRU on page 125 Servicing a Storage Drive CRU The Sun Blade X4 2B server module can contain up to four storage drives which are hot swappable components The storage drives are located on the front panel of the server module Note A hot swap component can be safely removed while the server module is running However before removing system drives you might need to first prepare the server module operating system To remove and install a hard drive HDD or a solid state drive SSD use the following procedures Identifying Storage Drives on page 64 63 Identifying Storage Drives 64 Identifying Storage Drive Indicators and Mechanical Components on page 66 Storage Drive Failure and RAID on page 69 Replace a Storage Drive on page 72 Remove a Storage Drive on page 70 Install a New Storage Drive on page 71 About Disk Backplane Cabling on page 69 Remove Storage Drive Filler Panels on page 73 Insert Storage Drive Filler Panels on page 73 Identifying Storage Drives The system software designation for storage drive devices hard disk drives HDD or solid state drives SSD is shown in the following figure Sun Blade X4 2B Service Manual March 2014 Identifying Storage Drives Figure Legend 0
6. Power Off Graceful Power Button on page 50 Performing a graceful shutdown ensures that the system is ready for restart If the server is not responding or you must shut down the server quickly perform an immediate shutdown Power Off Remote Oracle ILOM CLI on page 51 Power Off Remote Oracle ILOM Web Interface on page 5 Power Off Immediate Power Button on page 50 Remove Power Completely on page 52 See Also About Server Power States and Resets on page 47 Powering On the Server Module on page 131 About Server Power States and Resets This section contains information about power modes server shutdown and reset options and power off and reset procedures Note Powering off the server module involves shutting down the server from full power mode to standby power Powering the server module from full power mode to standby power does not completely remove power from the server If you need to completely remove power from the server module you must disengage it from the power connections on the chassis mid plane by partially removing it Determine how you will shut down power from the following methods 47 About Server Power States and Resets 48 Tip Whenever possible shut down the server gracefully using the server OS shutdown procedure You can power off the server module locally or remotely To power off locally use the front panel power butto
7. Shutting down the server by pressing the front panel Power button causes operating systems with Advanced Configuration and Power Interface ACPI to perform an orderly shutdown of the OS Non ACPI enabled operating systems might ignore this event and not shut down the host If your OS ignores this event shut down the server using the server OS or Oracle ILOM remotely or locally To power off the server gracefully use a stylus to gently press and immediately release the front panel Power button when it clicks Caution Potential for loss of data Do not press in and hold the power button for longer than five seconds Doing so causes an immediate server shutdown Verify that the full power is off The OK indicator on the front panel blinks indicating that the server module is in standby power mode About Server Power States and Resets on page 47 Remove the Server Module from the Sun Blade Chassis on page 55 Power Off Immediate Power Button Note This procedure is performed locally requiring access to the server module front panel An immediate shutdown should be used in emergency situations or when you know that the loss of data is nonexistent or acceptable Caution Data loss All applications and files close abruptly without saving Before powering off warn users and close all applications m Physical access to the server front panel is required Front Panel Indicators and Buttons on page 13
8. wr ywd Ne tc 228 2 1 fee 1 35 0902 30093 606 0000 00 0000 000 900 2060009 SUN G_ADE 600 MODULAR SYSTEM 0t 0000 00 1000 090 20921 0009 Poemos fewer Consigne ACD sat Pour C asumpt kan Ae lereper aus Eume ter loreger msr brstated ist Sire Disk Comroters Actions Pome Site Bo mor Syst ow Huma e Upeate Locator lendic ater Remete Cenmsote Status Subsystem Status Blades EJ Serice Required Charwses Fans finest ates Mesura PSU Fam Grvetated Mmermies meer Dishes Misiak Maen ent Mrabet MEBs Sstatet Maamme 4 View specific information by clicking Open Problems in the left navigation panel The Open Problems screen provides detailed information about the issue such as the time the event occurred the component the subsystem and a description Sun Blade X4 2B Service Manual March 2014 Service Troubleshooting Task List In the following example the Open Problems screen indicates that a problem has occurred on blade 2 BL2 ORACLE Integrated Lights Out Manager Cas sis View Open Problems These r t open probienn te report fruen formation Garman a Open Problems Power Contry I eatem 2 Tave Stamp id 4 TD Swag t Tus Ape JO 124415 2019 Say 5 Giada VO Motues Dencriphen A Gevice neces ay support a confiren tat tated Protatetty 100 UID G44 7187 4 67 b4 01 cB 01 b4 OS Sedbald Part hurnber51t1 1419 02 Sensi Mermter 00000 B47RECIEC R etererxe
9. 2 The first number 4 identifies the generation of the server 3 The second number 2 identifies the number of processors 4 The alpha character B identifies the product as a blade server Getting the Latest Firmware and Software Firmware drivers and other hardware related software for each Oracle x86 server server module blade and blade chassis are updated periodically You can obtain the latest version in one of three ways Oracle System Assistant This is a factory installed option for Sun Oracle x86 servers It has all the tools and drivers you need and resides on a USB drive installed in most servers Documentation and Feedback My Oracle Support http support oracle com Physical media request For more information see Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs Documentation and Feedback Documentation Link All Oracle products http ww oracle com documentation Sun Blade X4 2B server module http www oracle com goto X4 2B docs X4 server series system administration Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs Oracle System Assistant Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs Oracle Integrated Lights Out Manager ILOM 3 1 http www oracle com goto ILOM docs Oracle Hardware Management Pack http www
10. 51 52 web interface 52 powering on CLI 132 web interface 132 133 recovering 41 42 system event log SEL 76 77 viewing POST codes CLI 137 web interface 136 P parts illustrated breakdown 24 ports dongle cable 19 USB flash 86 USB flash sticks 85 POST checkpoints 135 146 ACPI ASL 145 codes table 137 DXE phase 142 OEM reserved ranges 146 PEI phase 139 ranges 138 SEC phase 138 viewing console output 136 Power OK indicator 16 67 power removal complete 47 52 53 powering off 47 Oracle ILOM CLI 51 52 Oracle ILOM web interface 52 179 Index powering off Continued Power button graceful 50 immediate 50 51 power removal 52 53 powering on 131 Oracle ILOM CLI 132 Oracle ILOM web interface 132 133 Power button 131 132 standby power See standby power mode preparing for operation 127 133 for service 43 62 processors 24 Fault Remind circuit 97 faulty 100 101 installing 109 114 removal replacement tool 94 removing 102 109 removing assembly 101 102 servicing 94 product description server module 11 R RAID Expansion Module See REM Ready to Remove indicator 15 66 rear panel 17 rebooting server module 47 recovering SP firmware 41 42 redirecting console Oracle ILOM CLI 137 Oracle ILOM web interface 136 REM battery replacing 92 93 installing 90 92 removing 90 servicing 89 removing DIMMs 82 83 FEM 88 180 Sun Blade X4 2B Service Manual remo
11. set System action prepare_to_remove This command takes the server offline and activates the blue Ready to Remove indicator on the server module front panel c Verify the state of the server by typing the following command gt show System health In the command output view the health property The value should appear as Offline For example System Properties health Offline gt The server module can be accessed locally and removed from the chassis Set up an ESD safe service location Before removing the server module from the chassis prepare the service location See Set Up for ESD Prevention on page 54 Remove the server module from the chassis See Remove the Server Module from the Sun Blade Chassis on page 55 Insert a server module filler panel into the the vacant server module slot immediately See Install Server Module Filler Panels on page 57 Sun Blade X4 2B Service Manual March 2014 About Server Power States and Resets Next Steps Remove the server module cover See Remove the Server Module Top Cover on page 58 Servicing Server Module Components on page 63 Returning the Server Module to Operation on page 127 Powering Down the Server Module Determine how you want to power down the server by reviewing the options in the following table Description Link Power down the server gracefully to prevent data from being corrupted
12. single rank DR dual rank LR load reduced Note Quad rank QR not supported 81 DIMM Population Rules and Guidelines 82 1 One DIMM per channel or 2 DIMMs per channel 1600 or 1333 MHz with E5 2609v2 CPU 2 Three DIMMs per channel 1067 MHz Rule 9 The maximum DIMM speed is limited by the processor part number with the DIMM population whichever is lower Currently processor memory speed limitation is a function of core count 12 core processors from Intel Xeon processor E5 2600 V2 product family run at a maximum speed of 1600 MHz 10 core processors from Intel Xeon processor E5 2600 V2 product family run at a maximum speed of 1600 MHz 8 core processors from Intel Xeon processor E5 2600 V2 product family run at a maximum speed of 1600 MHz 6 core processors from Intel Xeon processor E5 2600 V2 product family run at a maximum speed of 1600 MHz 4 core processors from Intel Xeon processor E5 2600 V2 product family run at a maximum speed of 1333 MHz Remove DIMMs Prepare the server module for service See Preparing for Service on page 43 Identify faulty DIMMs See Identify Faulty DIMMs on page 77 Rotate both DIMM slot ejector tabs outward to their fully open position This action ejects the DIMM from the slot Caution Component damage Exercise caution when removing DIMMs close to the drive enclosure and P1 Space near the DIMM slot ejector tabs is limited Sun Blade X4 2B Ser
13. which disrupts the chassis cooling and airflow system The system requires that every chassis slot contain a component either a server module a storage module or a server module filler panel See Preparing for Service on page 43 You need a replacement server module a storage module or a server module filler panel to fill the vacant slot created when you remove the server module For more information see Install Server Module Filler Panels on page 57 To unlock the server module lever handles squeeze the green tabs on the ends of handles To disengage the server module from the internal connector simultaneously rotate both lever handles outward away from the server module until fully extended The result of this action disengages the server module places it in a no power state and leaves it protruding approximately three inches from the front of the chassis Caution Component damage or personal injury Blades can weigh up to 22 lbs 10kg Use two hands to install or remove the blade from the chassis Do not attempt to remove the server module from the chassis using the ejector levers 55 Server Module and Component Filler Panels x x x x x x x x Pull the server module away from the Sun Blade chassis approximately 5 6 inches using the lever handles Close the lever handles Rotate the handles inward toward the server module front panel until they lock click into place To remove t
14. Assignment is set to Static set the IPv4 address for the service processor IPv4 Subnet Mask Ifthe IPv4 Assignment is set to Static set the IPv4 subnet mask Example 255 255 255 0 IPv4 Default Ifthe IPv4 Assignment is set to Static set the IPv4 default Gateway gateway Example 129 144 82 254 Commit Commit the IPv4 configuration settings IPv6 Configuration Static Dynamic urrent configuration of the IPv6 settings is displayed IPv6 R O addresses are written with hexadecimal digits and colon Dynamic separators For example 2001 0db0 000 82a1 0000 0000 1234 abcd IPv6 addresses are composed of two parts a 64 bit subnet prefix and a 64 bit host interface ID To shorten the IPv6 address you can 1 omit all leading zeros and 2 replace one consecutive group of zeros with a double colon For example 2001 db0 0 82a1 1234 abcd Channel Number 1 Current channel number is displayed R O Current IPv6 State Current IPv6 state is displayed R O Current IPv6 Auto Current IPv6 autoconfiguration parameters are displayed Configuration R O Link Local IPv6 Current link local IPv6 address is displayed Example Address R O fe80 214 4 fff feca 5 7e 64 Static IPv6 Address Current static IPv6 address is displayed Example R O 2001 0db0 000 82a1 0000 0000 1234 abcd IP v6 Gateway R O Current IPv6 gateway address is displayed Example fe80 211 5dff febe 5000 128 Dynamic IPv6 Current dynamic IPv6 address is
15. ILOM 3 1 to display processor information For instructions see the Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Library at http www oracle com goto ILOM docs Visually check the size of the processor installed in the server This requires that you remove the processor heatsink and open the processor independent loading mechanism ILM assembly that holds the processor in the socket For instructions see Remove a Processor This is the same procedure that you will use when you remove the processor Sun Blade X4 2B Service Manual March 2014 Selecting the Correct Processor Removal Replacement Tool If you choose to visually check the size of the processor refer to the next two figures to see how to distinguish the smaller processors from the larger processors The following image shows the smaller processor installed Notice that the right and left edges of the processor are within the boundaries of the processor alignment brackets Legend Name 1 Processor alignment brackets 2 Processor left and right edges are within alignment bracket boundaries The following illustration shows the larger processor installed Notice that the right and left edges of the processor extend beyond the boundaries of the processor alignment brackets 95 Selecting the Correct Processor Removal Replacement Tool Legend Name 1 Processor alignment brackets 2 Processor left and ri
16. Identify the faulty drive Faulty storage drives are identified by lit blue Ready to Remove and amber LED status indicators For more information see Identifying Storage Drive Indicators and Mechanical Components on page 66 Press the release lever button on the drive front panel and rotate the lever into its fully opened position Hold the opened release lever and gently slide the drive toward you If you are not immediately replacing the drive insert a filler panel into the empty drive slot on the server Caution Over temperature condition Do not operate the server with empty storage device slots Always insert a filler panel into an empty storage device slot See Insert Storage Drive Filler Panels on page 73 Sun Blade X4 2B Service Manual March 2014 About Disk Backplane Cabling Next Steps Replace a Storage Drive on page 72 Install a New Storage Drive Locate the storage drive filler panel in the server module bays For drive locations on the server see Identifying Storage Drives on page 64 Remove the storage drive filler panel from the server module bays For instructions to remove drive filler panels see Remove Storage Drive Filler Panels on page 73 Ensure that the storage drive release lever on the drive is in a fully opened position Slide the storage drive into the vacant slot by pressing the middle of the storage drive faceplate with your thumb or finger until t
17. If necessary use a vacuum or blower to remove dust from component surfaces and server air vents Install the server module top cover See Install the Server Module Top Cover on page 128 Remove the server module filler panel If you installed a server module filler panel when you removed the server module remove it now Remove Server Module Filler Panel on page 129 Install the server module in the chassis See Install the Server Module in the Chassis on page 130 Standby power is applied to the server 127 Returning the Server Module to Operation 128 If necessary restore BIOS and SP ILOM configurations before powering on the server For configuration restore options refer to http www oracle com goto x86AdminDiag docs To power on the server module do one of the following Press the front panel Power button See Power On Using the Power Button on page 131 Use the Oracle ILOM CLI See Power On Oracle ILOM SP CLI on page 132 Use the Oracle ILOM web interface See Power On Oracle ILOM SP Web Interface on page 132 To clear server faults use the Oracle ILOM CLI See Clear Server Module Faults on page 133 Install the Server Module Top Cover Caution Over temperature condition The server module cover must be in place for proper airflow Never attempt to run the server module with the cover removed Equipment damage possible Hazardous voltage pre
18. Manual March 2014 About Disk Backplane Cabling Related Information Identifying Storage Drives on page 64 Storage Drive Failure and RAID A single storage device failure does not cause data loss if the storage devices are configured as a mirrored RAID volume Failed storage devices such as HDDs can be removed and when a new storage device is inserted the contents are automatically rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage drive was configured as a hot spare the new HDD is automatically configured as a new hot spare Before you permanently remove a storage device from the server that is part of an active RAID volume you should delete the active RAID volume from the storage device For information about how to delete a RAID volume use the appropriate RAID management utility for the RAID controller installed Caution Data loss If you insert a storage device that has been configured with a RAID volume into a server that did not previously have its storage devices configured with RAID volumes the existing storage devices in the server will be converted to RAID volumes during automatic synchronization and any existing data on the existing storage devices in the server is erased Related Information Configuring RAID in the server Administration Guide http www oracle com goto x86AdminDiag docs About Disk Backplane Cabling The server has
19. Manual March 2014 Servicing a RAID Expansion Module CRU Before You Begin A Caution Data loss Back up your data to an external site before proceeding The following steps will remove all data from the system Prepare the server module for service See Preparing for Service on page 43 Insert a filler panel into the empty server slot to reduce the possibility of a system shut down See Install Server Module Filler Panels on page 57 If you are replacing a REM card remove the existing card See Remove a REM Card on page 90 Locate the REM support bracket on the motherboard For more information see About the Chassis on page 21 Close the REM handle Slide the REM card under the flanges on the support bracket The flanges are on the support bracket opposite the REM handle Carefully align the connector on the underside of the REM card with the connector on the motherboard Gently push down on the connector end of the REM card until the card is fully seated under the REM card retaining spring Caution Component damage Excessive downward force is not required When properly aligned the connectors mate with minimum downward pressure If not realign the connectors slightly and try again Do not apply excessive force An audible click occurs when the spring secures the card 91 Servicing a RAID Expansion Module CRU 9 Next Steps v Before You Begin 92 I
20. SR IOV and I O resources are allocated to the device as normal If set to disabled I O resources are not allocated to the device ARI Disabled Enabled If Alternate Routing ID ARI is supported by the hardware Enabled and set to enabled devices are permitted to locate virtual functions VFs in function numbers 8 to 255 of the captured bus number instead of normal function numbers 0 to 7 I OAT Configure settings for the Intel I O Acceleration Technology I OAT Intel I OAT Disabled Enabled Enable or disable Intel I OAT Enabled DCA Support Disabled Enabled Enable or disable direct cache access DCA support Enabled INTERNAL Configure settings for the embedded network controller DEVICES NET0 1 OpROM Disabled Enabled Enable or disable Option ROM If set to enabled Option ROM Enable Enabled for the card executes as normal If set to disabled Option ROM for the card is not copied into memory and the execution of the Option ROM is inhibited Sun Blade X4 2B Service Manual March 2014 BIOS 1 0 Menu Selections 1 0 Setup Options Options Defaults Description NET2 and NET3 Disabled Enabled Enable or disable Option ROM If set to enabled Option ROM OpROM Enable Enabled for the card executes as normal If set to disabled Option ROM N Eth for the card is not copied into memory and the execution of the nues Option ROM is inhibited ports NET2 and NET3 are nonfunctio
21. Turbo Mode Disabled Enabled Displays only if Power Technology is set to Custom Intel Enabled SpeedStep is set to enabled and Turbo Mode is supported in the CPU Enable or disable Turbo Mode CPU C3 Report Disabled Enabled Displays only if Power Technology is set to Custom and power Enabled state C3 is supported in the CPU Enable or disable CPU C3 ACPI C2 report to operating system CPU C6 Report Disabled Enabled Displays only if Power Technology is set to Custom and power Enabled state C6 is supported in the CPU Enable or disable CPU C6 ACPI C3 report to operating system CPU C7 Report Disabled Enabled Displays only if Power Technology is set to Custom and power Enabled state C7 is supported in the CPU Enable or disable CPU C7 ACPI C3 report to operating system Package C States Disabled Enabled Enabled Displays only if Power Technology is set to Custom The power state control is referred to as C State Enable or disable the Package C State limit Energy Performance USB PORTS Performan alanced Balanced Performante Performan Optimize between performance and power savings Windows 2008 and later operating systems override this value according to its power plan Set USB port configuration parameters Sun Blade X4 2B Service Manual March 2014 BIOS Advanced Menu Selections Advanced Setup Options Option
22. Turn the Locate Indicator On and Off Locally Once you have identified the server module by its blinking Locate indicator use this procedure to turn off the indicator Before You Begin You must be physically present at the server For button and indicator location information see Front Panel Indicators and Buttons on page 13 Toturnthe Locate indicator on or off locally do one of the following To turn off the blinking indicator press the Locate indicator button Toturnon the Locate indicator press the Locate indicator button Note Some procedures might require that you turn on the Locate indicator locally as part ofa verification step m To perform an lamp test of all front panel indicators press and hold the Locate indicator until all the front panel indicators light up The indicators remain lit for 15 20 seconds NextSteps Set Up for ESD Prevention on page 54 Remove the Server Module from the Sun Blade Chassis on page 55 Required Tools The server can be serviced with the following tools Anti static wrist strap Anti static mat No 2 Phillips screwdriver FRU TLI Auto Update Oracle ILOM includes a top level indicator TLI auto update feature that ensures that the TLI stored in the server s field replaceable units FRUs is always correct The TLI which is unique to each server is used to track the server s service entitlement and warranty coverage When a server requires ser
23. X 4 series servers including procedures for performing runtime and firmware based tests using Oracle ILOM and running U Boot and Pc Check to exercise the system and isolate intermittent hardware related problems Administration of Sun Blade X4 2B server modules and other X4 series servers How to use Oracle System Assistant How to use Oracle ILOM system event logs SEL to identify a problem s possible source How to use the DIMM and processor test circuit How to troubleshoot server module power issues How to recover from corrupted service processor firmware How to review the power on self test POST checkpoint code sequence x86 Diagnostics Guide http www oracle com goto x86AdminDiag docs About the DIMM and Processor Test Circuit on page 41 Troubleshoot Server Module Power Problems on page 39 Recover the SP Firmware Using the Preboot Menu Service Only on page 41 BIOS Power On Self Test POST Checkpoints on page 135 37 Locate the Server Module Serial Number v See Also Gather Service Information The first step in determining the cause of a problem with the server is to gather information for the service call paperwork or the onsite personnel Follow these general guidelines when you begin troubleshooting Collect information about the following items m Events that occurred prior to the failure Whether any hardware or software was modified or ins
24. a series of messages the flash process finishes and the preboot prompt appears Preboot gt To restart the SP type Preboot gt reset The preboot menu exits and Oracle ILOM boots Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Sun Blade X4 2B Service Manual March 2014 Preparing for Service These sections describe how to safely prepare the Sun Blade X4 2B for service and component removal and replacement Description Link Before working with components within the server power down the server module and prepare for servicing Preparing the Server Module for Component Replacement on page 43 Understand options for powering off and resetting the server Powering Down the Server Module on page 47 Guard against electrostatic discharge ESD Performing ESD and Anti static Prevention Measures on page 53 Remove the server module from the chassis Remove the Server Module from the Sun Blade Chassis on page 55 Note server module filler panels Install Server Module Filler Panels on page 57 Remove the server cover to access internal components and test circuitry Remove the Server Module Top Cover on page 58 Understand the FRU top level indicator auto update feature FRU TLI Auto Update on page 61 Assemble the required tools Require
25. as processors circuit boards drives and DIMMs are extremely sensitive to electrostatic discharge ESD Ordinary amounts of ESD transferred from your clothing or your work environment to components while servicing can destroy them and possibly render the server inoperable To reduce ESD perform the prevention measures described in this section before you service the server Use an Anti static Wrist Strap and an Anti static Mat Always wear an anti static wrist strap and use an anti static mat when servicing or handling ESD sensitive server components such as storage drive assemblies circuit boards including DIMMs and PCIe cards Note Anti static wrist straps are included with optional components To use the wrist strap place the anti static strap on your wrist and attach the clip end to a bare metal area on the chassis server module or blade When properly worn the anti static strap equalizes the electrical potentials between you and the server Anti static mats provide an ESD free surface in which to work and set components Some mats are grounded in the same manner as a wrist strap that is you attach one end of the grounding strap to the connector on the mat and attach the clip end of the strap to bare metal Ifa grounding mat is not available you can use the anti static mylar bag in which the component was shipped 53 Performing ESD and Anti static Prevention Measures v Before You Begin 54 Additionally alw
26. bit Communication with slow devices may require more than 1 stop bit Flow Control None None Flow control can prevent data loss from buffer overflow When ee I sending data if the receiving buffers are full a stop signal can ial be sent to stop the data flow Once the buffers are empty a RTS start signal can be sent to restart the flow Hardware flow control uses two wires to send start and stop RTS request to CTS send and CTS clear to send signals TRUSTED If you intend to use the Trusted Platform Module TPM COMPUTING feature set you must configure the server to support TPM The TPM feature is used by the OS for proof that BIOS code has not been tampered with TPM Support Disabled Enabled Enable or disable TPM support Only UEFI BIOS implements Enabled this setup option If disabled the OS will not show TPM Reset of TPM State Disabled Disabled Displays whether TPM Support is enabled Enabled Current TPM Status If TPM Support is disabled Current TPM Status displays Information R O TPM SUPPORT OFF If TPM Support is enabled Current TPM Status displays TPM Enabled Status TPM Active Status TPM Owner Status Sun Blade X4 2B Service Manual March 2014 BIOS Advanced Menu Selections Advanced Setup Options Options Defaults Description NETWORK Configure network stack settings STACK Network Stack Disabled Enabled Enable or
27. cache L2 streamer prefetcher Enabled Adjacent Cache Line Disabled Enabled Enable the mid level cache L2 prefetching of adjacent cache Prefetcher Enabled lines 155 BIOS Advanced Menu Selections 156 Advanced Setup Options Options Defaults Description DCU Streamer Disabled Enabled Enable prefetching of next L1 data line based on multiple loads Prefetcher Enabled in same cache line DCP IP Prefetcher Disabled Enabled Enable prefetching of next L1 line based on sequential load Enabled history Intel Virtualization Disabled Enabled When enabled a Virtual Machine Manager VMM can utilize Technology Enabled the additional hardware capabilities provided by Intel Virtualization Technology CPU Power Displays processor CPU information BIOS provides Management C states P states and T states support in order for the OS to Configuration manage the power utilization of the system Power management is also controlled by the service processor based on system policies Power Technology Disabled Efficient Enable the power management features The following options Enabled are not displayed if Power Technology is set to Disabled Efficient Custom Intel SpeedStep Disabled Enabled Displays only if Power Technology is set to Custom Enable or Enabled disable Intel SpeedStep The Intel technology used to support P state transitions is referred to as Intel SpeedStep
28. enhances system availability and prevents future interruptions The Solaris PSH technology ILOM and BIOS provide extensive fault management architecture for placing processors offline and disabling of DIMMs Log files and console messages These items provide the standard Solaris OS log files and investigative commands that can be accessed and displayed on the device of your choice Oracle VTS software This application exercises the system provides hardware validation and discloses possible faulty components with recommendations for repair 36 Sun Blade X4 2B Service Manual March 2014 Troubleshooting and Diagnostic Information The LEDs Oracle ILOM Oracle Solaris OS PSH and many of the log files and console messages are integrated For example Oracle Solaris software will display a detected fault log it pass information to Oracle ILOM where it will be logged and depending on the fault might cause one or more LEDs to light Related Information About Front and Rear Panels on page 12 http www oracle com goto ILOM docs http www oracle com goto x86AdminDiag docs BIOS Power On Self Test POST Checkpoints on page 135 Troubleshooting and Diagnostic Information The following table lists diagnostic and troubleshooting related procedures and references that can assist you with resolving server issues Information About Link Dagnostic tools for the Sun Blade X4 2B server and other
29. front panel Power indicator blinks quickly while the SP is booting When the SP has booted the indicator blinks slowly to show that the server is in standby power mode Graceful Shutdown A graceful shutdown also referred to as an orderly shutdown is the safest method of shutting down the server to standby power mode because it warns users closes files and prepares the file system To perform a graceful shutdown use the server OS shutdown procedure or the Oracle ILOM graceful power off option Sun Blade X4 2B Service Manual March 2014 About Server Power States and Resets Immediate Shutdown An immediate shutdown of the server also referred to as an emergency shutdown should be used only in situations when you know that the loss of data is nonexistent or acceptable An immediate shutdown does not warn users does not close files nor does it prepare the file system for shut down to standby power mode Complete Power Removal Shutting down the server from full power mode to standby power mode does not completely remove power from the server When it is in standby power mode the server is in a low power state This low power state is enough to maintain the service processor SP which runs Oracle ILOM To completely remove power from the server module you must disengage its internal connector from the chassis mid plane by performing a full or partial removal To perform a cold reset see following section of the server comple
30. oracle com goto OHMP docs Chassis Sun Blade 6000 modular system http www oracle com goto SB6000 docs Provide feedback on this documentation at http www oracle com goto docfeedback About This Documentation This documentation set is available in both PDF and HTML The information is presented in topic based format similar to online help and therefore does not include chapters appendixes or section numbering You can generate a PDF that includes all information about a particular topic subject such as hardware installation or product notes can be generated by clicking the PDF button in the upper left corner of the HTML page 6 Sun Blade X4 2B Service Manual March 2014 Change History Support and Training These web sites provide additional resources Support http support oracle com Training http education oracle com Access to Oracle Support Oracle customers have access to electronic support through My Oracle Support For information visit http www oracle com pls topic lookup ctx acc amp id info or visit http www oracle com pls topic lookup ctx acc amp id trs if you are hearing impaired Contributors Primary Authors Lisa Kuder Ray Angelo Mark McGothigan Contributors Mike Ma Qing su Hu Lu Wei Cynthia Chin Lee Michael Tabor Ralph Woodley Ling Chen Qing Gu Donghua Zhou David Zhuang Change History The following lists the release history of this documentation set S
31. panel buttons and indicators 13 features 12 lamp test 61 FRU list 26 FRU TLI Auto Update 61 FRUID information backing up 117 121 121 124 updating 124 full power mode 47 131 132 G graceful shutdown 47 H hardware faults diagnosing 37 heat sink 94 installing 114 117 removing 101 102 hot service components 26 l identifying faulty DIMMs 77 78 faulty processor 100 101 storage drives 64 illustrated parts breakdown 24 immediate shutdown 47 indicators Charge Status 41 DIMM fault 75 77 78 fault 41 67 74 75 77 78 front panel 13 Locate 14 59 60 60 Power OK 16 67 Ready to Remove 15 66 Index indicators Continued Service Action Required 15 67 storage drives 66 installing DIMMs 83 84 FEM 88 89 filler panels server module 57 58 storage drive 73 heat sink 114 117 motherboard assembly 117 121 121 124 processor 109 114 REM 90 92 server module 130 131 server module cover 128 129 USB flash sticks 86 Intel chip set 11 L lamp test front panel 61 LED See indicator Locate indicator 14 controlling 59 locally 61 Oracle ILOM CLI 59 60 Oracle ILOM web interface 60 logging in Oracle ILOM 43 47 M memory testing 135 motherboard assembly replacing 117 121 121 124 N NMI button 17 0 on board Fault Remind circuit 41 Oracle ILOM 23 clearing faults CLI 133 CMM 22 Locate indicator CLI 59 60 web interface 60 loggingin 43 47 powering off CLI
32. pour ce type d applications Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Tout autre nom mentionn peut correspondre a des marques appartenant d autres propri taires qu Oracle Intel et Intel Xeon sont des marques ou des marques d pos es d Intel Corporation Toutes les marques SPARC sont utilis es sous licence et sont des marques ou des marques d pos es de SPARC International Inc AMD Opteron le logo AMD et le logo AMD Opteron sont des marques ou des marques d pos es d Advanced Micro Devices UNIX est une marque d pos e d The Open Group Ce logiciel ou mat riel et la documentation qui l accompagne peuvent fournir des informations ou des liens donnant acc s des contenus des produits et des services manant de tiers Oracle Corporation et ses affili s d clinent toute responsabilit ou garantie expresse quant aux contenus produits ou services manant de tiers En aucun cas Oracle Corporation et ses affili s ne sauraient tre tenus pour responsables des pertes subies des co ts occasionn s ou des dommages caus s par l acc s des contenus produits ou services tiers ou leur utilisation 140306 25097 Contents Using This Documentation nisoria M diner dt nent s 5 S n Blad X4 2B Model Name shine and din dune 5 Getting the Latest Firmware and Software cccsscsseesssessessesseesseesseeseesseesseesneesesssesstesneeseeeaneass 5 Documentation and Fe
33. pour le compte du Gouvernement des Etats Unis la notice suivante s applique U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Ce logiciel ou mat riel a t d velopp pour un usage g n ral dans le cadre d applications de gestion des informations Ce logiciel ou mat riel n est pas con u ni nest destin a tre utilis dans des applications a risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures n cessaires a son utilisation dans des conditions optimales de s curit Oracle Corporation et ses affili s d clinent toute responsabilit quant aux dommages caus s par l utilisation de ce logiciel ou mat riel
34. server Update the FRUID serial number on the new motherboard See Update FRUID Service Only on page 124 Restore SP configuration from backup Remove Motherboard Assembly Components FRU on page 117 Return the Server Module to Operation on page 127 Update FRUID Service Only on page 124 Update FRUID Service Only Note This procedure requires access to Escalation mode Use the setpsnc command to program the previous serial number to the new FRUID Place the server module in standby power See Power Off Graceful Power Button on page 50 To restore FRUID information log in to Escalation mode The Escalation mode command line prompt appears Perform the update procedure Return the Server Module to Operation on page 127 Sun Blade X4 2B Service Manual March 2014 Servicing the Motherboard Assembly FRU v Servicing the System Battery CRU Note This component is a customer replaceable unit CRU A real time clock RTC system battery type CR2032 is located on the motherboard The system battery maintains the real time clock To remove and replace the system battery 1 Prepare the server module for service See Preparing for Service on page 43 2 To remove the battery from its holder gently push the top edge of the battery away from the battery holder and lift it out See the following illustration Caution Component damage Exercis
35. that menu and sub menus BIOS Main Menu Selections on page 147 BIOS Advanced Menu Selections on page 155 BIOS I O Menu Selections on page 165 BIOS Boot Menu Selections on page 173 BIOS Save and Exit Menu Selections on page 175 For information on BIOS access set up and configuration parameters refer to the Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs BIOS Main Menu Selections The following screen captures show the BIOS Setup Utility Main menu screens Note For information about accessing the BIOS Setup Utility refer to the Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs 147 BIOS Main Menu Selections Aptio Setup Utility System Date Copyrig 2012 American M The following table lists the BIOS Setup Utility Main menu setup options Main Setup Options Options Defaults Description Project Version R O BIOS version is displayed This string is a unique identifier used to reference a specific BIOS release Format is XXYYZZPP which indicates XX Unique project platform code YY BIOS major release ZZ BIOS minor release PP Build number Example 18 01 04 01 System Date System Date Current date is displayed You can change the date setting Example Thu 03 05 2013 System Time Current time is displayed You can change the tim
36. then rotating the lever upward Frame 1 b Disengage the processor ILM assembly load lever on the left side of the processor socket viewing the server from the front by pushing down on the lever and moving it to the side away from the processor and then rotating the lever upward 1 c Lift the processor ILM assembly load plate off of the processor socket by rotating the ILM assembly hinge lever on the right side of the processor toward the closed position the load plate is lifted up as the hinge lever is lowered and carefully swing the load plate to the fully open position 2 d Grasp the top and underside of the processor socket cover with one hand place your thumb against the underside of the cover place your other thumb against the underside of the cover and carefully push the cover out of the processor ILM assembly load plate 3 A Caution Be careful not to allow the processor socket cover to fall into the processor socket as this could result in damage to the socket 120 Sun Blade X4 2B Service Manual March 2014 Servicing the Motherboard Assembly FRU 14 Next Steps gt gt gt Before You Begin e Install a processor into the socket from which you removed the processor socket cover For instructions for installing a processor see Servicing Processors FRU on page 94 Install a Processor f Repeat Step a through Step e above to remove the second processor socket cover from th
37. Assistant media will not be recognized by the system Boot Set the system boot order Example Opti Estate PXE NETO IBA XESlot 2000 v2193 riority PXE NETO IBA XESlot 2001 v2193 PXE NETO IBA XESlot 8800 v2193 PXE NETO IBA XESlot 8801 v2193 Disabled Sun Blade X4 2B Service Manual March 2014 BIOS Save and Exit Menu Selections BIOS Save and Exit Menu Selections The following screen capture shows the BIOS Setup Utility Save and Exit menu screen tio Setup Utility Save Changes and Reset Copyright C 2012 The following table lists the BIOS Setup Utility Save and Exit menu setup options Save and Exit Setup Options Description Save Changes and Reset Save changes and then reset the system Discard Changes and Exit Exit the BIOS Setup Utility without saving any changes Discard Changes Discard changes made to the setup options so far Restore Defaults Restore and load all default setup options for BIOS 175 176 Index A anti static tools 53 applying thermal compound 115 B backing up FRUID information 117 121 121 124 battery REM 92 93 replacing REM 92 93 system 125 126 system 125 126 BIOS configuration parameters 147 175 memory testing 135 POST checkpoints 135 146 POST codes 137 screens 147 175 BIOS screens Advanced Menu 155 Boot Menu 173 1 0 Menu 165 Main Menu 147 Save and Exit Menu 175 blink rates SP 16 buttons Fault Remi
38. Core Hest Management System ttenagement Power Management LOS emnrsten seat mer ER Re Ve Maapere monet ns CE Casement Event iD Class Type Severity Datertime Description Warterane Date and Teme 1704 Faut Fault critical Thu Apr1s Fault detected 13 23 53 2013 fauitchassis ospe ImsgISPX36 1703 Sensor Log critical Thu Apr18 Fan SYSF 13 23 53 2013 1702 Fault Fault critical Thu Apr 18 Fauit detected 13 23 52 2013 fault chassis w Imsg SPX86 frvseret component reru nas i s sree we Confirm that the server has permission to power on If the chassis cannot supply adequate power to the server module A message is generated in the SEL For more information about SEL messages and power management refer to the http www oracle com goto x86AdminDiag docs Ensure that the system chassis has the proper number of power supplies to support powering on all the chassis components currently installed For more information about the Oracle ILOM system event log or monitoring power consumption refer to the Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Sun Blade X4 2B Service Manual March 2014 About the DIMM and Processor Test Circuit 5 See Also Verify that the Oracle LOM CMM power management settings for PSUs is configured to default settings to avoid pow
39. Hard disk drive HDD 0 2 Hard disk drive HDD 2 1 Hard disk drive HDD 1 3 Hard disk drive HDD 3 Related Information Identifying Storage Drive Indicators and Mechanical Components on page 66 65 Identifying Storage Drive Indicators and Mechanical Components Identifying Storage Drive Indicators and Mechanical Components The topics included in this section show the location of the storage drive indicators and mechanical components and describe their functions Sy DR 1 4 5 Legend Name 1 Ready to Remove indicator 2 Service Action Required indicator 3 Power OK indicator 4 Lever Release button 5 Lever The following topics describe storage drive indicator and mechanical component functions Ready to Remove Indicator This topic describes the Ready to Remove indicator 4P 66 Sun Blade X4 2B Service Manual March 2014 Identifying Storage Drive Indicators and Mechanical Components Function Blue LED with the following states On solid The storage drive is in standby power state The storage drive can be removed safely during a hot plug operation A lit Ready to Remove indicator indicates that service action is allowed on the storage drive Off Normal operation Do not remove the drive Service Action Required Indicator This topic describes the Service Action Required indicator a Function An amber LED with the following states On solid The sys
40. Input Devices are found 6 Flash update is failed 7 Reset protocol is not available 8 Platform PCI resource requirements cannot be met ACPI ASL Checkpoints Status Code Description 0x01 System is entering S1 sleep state 0x02 System is entering S2 sleep state 145 POST Code Checkpoint Reference 146 Status Code Description 0x03 System is entering S3 sleep state 0x04 System is entering S4 sleep state 0x05 System is entering S5 sleep state 0x10 System is waking up from the S1 sleep state 0x20 System is waking up from the S2 sleep state 0x30 System is waking up from the S3 sleep state 0x40 System is waking up from the S4 sleep state OxAC System has transitioned into ACPI mode Interrupt controller is in PIC mode OxAA System has transitioned into ACPI mode Interrupt controller is in APIC mode OEM Reserved Checkpoint Ranges Status Code Description 0x05 OEM SEC initialization before microcode loading Ox0A OEM SECinitialization after microcode loading Ox1D 0x2A OEM pre memory initialization codes Ox3F Ox4E OEM PEI post memory initialization codes 0x80 Ox8F OEM DXE initialization codes 0xC0 OxCF OEM BDS initialization codes Sun Blade X4 2B Service Manual March 2014 BIOS Setup Utility Menu Options This section contains screen shots of the BIOS Setup Utility screens Following the screenshot for each top level menu isa table of the options available from
41. MM Fault indicators are located on the motherboard next to each DIMM slot The amber indicators light up when the Fault Remind button is pressed and a DIMM fault condition exists 75 DIMM Fault Remind Circuit and ECC Errors 76 33 ELI i a n 3 1 on LS j T CN e 7 1 ow 4 PEN 3 i pe f Ni F ES be 2 om l a S jf gt _ Faut Remind Button Fault Reming LED DIMM Faut LEDs ic O OL OR OF ma 0 D 02 Dto gt 02 OS D On Related Information About the DIMM and Processor Test Circuit on page 41 Identify Faulty DIMMs on page 77 Inconsistencies Between DIMM Fault LEDs and the BIOS Isolation of Faulty DIMMs When a single DIMM is marked as faulty by Oracle ILOM for example fault memory intel dimm training failed is listed in the SP event log BIOS might disable the entire memory channel that contains the faulty DIMM as failing that is up to three DIMMs As a result the memory available to the operating system is reduced However when the Fault Remind button is pressed only the fault status indicator LED associated with the faulty DIMM lights The fault LED for the other DIMM in the memory channel remains off Therefore you can correctly identify the faulty DIMM When the faulty DIMM is replaced and the DIMM fault is cleared using Oracle ILOM the memory available to the operating system returns to normal You
42. Off 2 Next Steps Next Steps 60 To turn on the Locate indicator type the following command at the prompt set System locator_indicator on Note To turn off the Locate indicator type set System Locator_indicator off To verify the status of the Locate indicator type gt show System locator_indicator The output of the command appears System Properties locator_indicator Off The value locator indicator shows the status as either On or Off Set Up for ESD Prevention on page 54 Remove the Server Module from the Sun Blade Chassis on page 55 Turn On the Locate Indicator Remotely Oracle ILOM Web Interface Before going to the server activate the server s Locate indicator This allows you to identify the correct server module within the chassis Log in to the server module Oracle ILOM web interface See Access Oracle ILOM Using a Web Browser in X4 Series Administration Guide The Oracle ILOM screen appears Select the server module The Oracle ILOM Summary screen appears In the Actions section verify that the Locate indicator is off and then click the Turn On button Click OK The Locater indicator on the Summary screen changes to indicate the status of the Locate indicator Set Up for ESD Prevention on page 54 Remove the Server Module from the Sun Blade Chassis on page 55 Sun Blade X4 2B Service Manual March 2014 FRU TLI Auto Update v
43. PCI Hot Plug Settings BIOS Hot Plug Support PCI Buses Padding T O Resources Padding MMIO 32 bit Resources Padding PFMMIO 32 bit Resources Padding PCI Buses Padding Disabled Disabled Use this feature if OS does not support PCI Express and SHPC Enabled hot plug natively T O Resources 8k Use this feature if OS does not support PCI Express and SHPC Padding hot plug natively MMIO 32 bit 32M Use this feature if OS does not support PCI Express and SHPC Resources Padding hot plug natively PFMMIO 32 bit 32M Use this feature if OS does not support PCI Express and SHPC Resources Padding hot plug natively Legacy iSCSI Configure the iSCSI parameters Launch Legacy Disabled Disabled Enable or disable iSCSI for the add in card iSCSI Enabled Sun Blade X4 2B Service Manual March 2014 BIOS 1 0 Menu Selections Aptio gt PCI Hot P up Utility 10 L Hot Plug Support Enabled 169 BIOS 1 0 Menu Selections p Utility C J 170 Sun Blade X4 2B Service Manual March 2014 BIOS 1 0 Menu Selections up Utility NETO L y OpROM tup Utility 10 Enable Enabled if le Enab 171 BIOS I O Menu Selections 172 Sun Blade X4 2B Service Manual March 2014 BIOS Boot Menu Selections BIOS Boot Menu Selections The following screen captures show the BIOS Setup Utility Boot menu screens Aptio Setup Utility Copyright C UEFI BIOS Boot Mode
44. Qomenent hip Mupoot eracks com Forme ims yP dh 6200 10 Ganam System Log gt Dont Management b Sytem Manspement b Power Management LOM Adens baton View the System Log The System Log provides additional detailed information about the error event including the severity the component or subsystem and the date and time the event occurred Access the server module Oracle ILOM The server module Oracle ILOM provides specific information about the server module and its components a Access a web browser b Typein the server module SP IP address c Atthe log in screen enter a login with root or administrator privileges View the Summary screen Status section for service required and other error indications Identify the component that is in a fault state from the server module Oracle ILOM web interface The Status section provides information for the following subsystems Processors Memory Power Cooling Storage Networking 33 Service Troubleshooting Task List I O Modules In the following example the server module Status section shows that the Memory subsystem requires service cove ORACLE Integrated Lights Out Manager Summary Sy Es en Ne Marge 1m ELE End ere trees VAS Ow Tee R at Des teers Processor Architecture Processor Summary Ef Senice Required installed RAM Size g OK Permitted Power Consurnpt Actual Power Consumption vg or inlet Air Temperature Exhaust A
45. Sun Blade X4 2B Service Manual RS 7 Sun Copyright 2013 2014 500 Oracle Parkway Redwood City CA 94065 U S A This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system int
46. T power on self test works with other processes to complete initialization of the host system prior to booting During the host initialization process if failures occur the failures are communicated to Oracle ILOM for analysis and logging The following table describes each POST code listed in the order in which they are generated POST codes appear at the bottom right of the BIOS screen as a four digit string that is a combination of two digit output from primary I O port 80 and two digit output from secondary I O port 81 In the POST checkpoint codes listed in this section the first two digits are from port 81 and the last two digits are from port 80 The Response column describes the action taken by the system on encountering the corresponding error The actions are Warning or Not an Error The message appears on the screen An error record is logged to the system event log SEL for a hardware component The system continues booting with a degraded state The user might want to replace the component Pause The message appears on the screen an error is logged to the SEL and user input is required to continue The user can take immediate corrective action or choose to continue booting Halt The message appears on the screen an error is logged to the SEL and the system cannot boot unless the error is resolved The user needs to replace the faulty part and restart the system 137 POST Code Checkpoint Reference
47. UEFI BIOS Legacy 2012 American Boot Mode The following table lists the BIOS Setup Utility Boot menu setup options Boot Setup Options Options Defaults Description UEFI BIOS Legacy BIOS Legacy BIOS Select either Legacy BIOS or UEFI BIOS as the boot mode Boot Mod eee UEFI Enable UEFI Only UEFI BIOS boot options are initialized and presented to user Enable Legacy BIOS Only Legacy BIOS boot options are initialized and presented to user Retry Boot Disabled Enabled If enabled BIOS automatically retries to boot from the top of the List Enabled Boot Options Priority list when all devices have been attempted and failed Network Disabled Enabled If enabled BIOS automatically retries the PXE list present in the Boot Retry Enabled system when all PXE attempts have failed If set to disabled the system halts and displays the error message Network Boot Failed when all PXE boots failed If set to Boot List fail over to the main Boot Options Priority list 173 BIOS Boot Menu Selections 174 Boot Setup Options Options Defaults Description OSA Configure whether the operating system recognizes Oracle System Configuration Assistant at boot OSA Disabled Enabled Enable or disable the internal USB port for Oracle System Internal Enabled Assistant boot If enabled the Oracle System Assistant media is Support recognized by the system If disabled the Oracle System
48. Use this procedure to immediately power off the server Sun Blade X4 2B Service Manual March 2014 About Server Power States and Resets Next Steps Next Steps Use a stylus to press and hold the Power button for at least five seconds until the full power is off and the server module enters standby power mode Verify that the full power is off and that the OK indicator on the front panel blinks indicating that the server module is in standby power mode About Server Power States and Resets on page 47 Remove the Server Module from the Sun Blade Chassis on page 55 Power Off Remote Oracle ILOM CLI You can use the Oracle ILOM SP command line interface CLI to remotely power off the server module Open an SSH session At the commandline log in to Oracle ILOM on the server module SP Log in as a user with root or administrator privileges For example ssh root ipadress where ipadress is the IP address of the server module SP For more information see http www oracle com goto x86AdminDiag docs The Oracle ILOM CLI prompt appears gt At the prompt type one of the following commands For graceful power off stop System a For immediate power off An immediate shutdown should be used in emergency situations or when you know that the loss of data is nonexistent or acceptable stop force System About Server Power States and Resets on page 47 Turn On the Locate Indicato
49. a Access Oracle ILOM web interface Type the IP address into a web browser and log in as a user with root or administrator privileges For CLI log in instructions see Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 b Inthe Actions section of the Summary screen click the Power State Turn Off button This action powers off the server to standby power mode Optional In the Actions section of the Summary screen click the Locate Indicator Turn On button This action activates the Locate indicator on the server front panel See Turning the Locate Indicator On and Off on page 59 The following sample screen shows the Actions section of the Summary screen with the server power off and the Locate indicator turned on actons System Hi trate Update hernie onsas 45 Preparing for Service 46 3 Take the server module offline Note Taking the server module offline prevents any low level tasks such as an SP update from being initiated on the server module while it is waiting to be accessed and serviced An interruption of such a task could render the server unusable a Access the server module SP Oracle ILOM CLI prompt Open a terminal window Type ssh root ipaddress where ipaddress is the IP address of the server module SP Type the password b Remove the server from operation by typing the following command gt
50. aesdeeseavsnnss Remove Server Module Filler Panel ss Install the Server Module in the Chassis Powering On the Server Module BIOS Power On Self Test POST Checkpoints inner 135 POST Code Checkpoint Memory Testing sn 135 Viewing POST Code Checkpoints secorrir a e E R 136 POST Code Checkpoint Reference 137 BIOS Main Menu Selections seriusna EER ANAA BIOS Advanced Menu Selections sine 155 BIOS I O Menu Selections esesesssssseseseseseceeseseseseseseseesesesesenesesecseseseseseneeeeceneseaeseneseneeeeeeneaes 165 BIOS Boot Menu Selections cvsccccc cicestiscsss cvasdestcosescstsssen ues ebctscsevisendnsbenst os a ct evbtacheanctsd 173 BIOS Save and Exit Menu Selections ss 175 Ndek cnino inna a tirent tient eee en teen Soeveasavadatatestuesvenedoetee 177 Sun Blade X4 2B Service Manual March 2014 Using This Documentation This section describes how to get the latest firmware and software for the system documentation and feedback and a document change history Sun Blade X4 2B Model Name on page 5 Getting the Latest Firmware and Software on page 5 Documentation and Feedback on page 6 About This Documentation on page 6 Support and Training on page 7 Contributors on page 7 Change History on page 7 Sun Blade X4 2B Model Name The name identifies the following Sun Blade X4 2B Sun Blade X4 2B X4 2B Gode 1 The alpha character X identifies an x86 product
51. age 127 Servicing USB Flash Sticks CRU 84 Note The Oracle System Assistant USB drive cannot be used for OS install and boot The drive is encoded and this function is not permitted by the system Do not overwrite the Oracle System Assistant USB drive Two USB flash drive ports PO and P1 are located on the motherboard at the rear of the server module The USB flash drive port 0 PO might contain the factory installed Oracle System Assistant USB flash drive This drive contains server specific data and provides important server functionality for more information about Oracle System Assistant see Return the Server Module to Operation on page 127 Sun Blade X4 2B Service Manual March 2014 Servicing USB Flash Sticks CRU Caution Data and functionality loss USB flash drive PO port 0 might contain the Oracle System Assistant USB flash drive Do not misplace damage or overwrite this drive Use these procedures to remove and install USB flash sticks Remove USB Flash Sticks on page 85 Install USB Flash Sticks on page 86 Remove USB Flash Sticks Caution Data loss Oracle System Assistant OSA software resides on a USB flash drive and comes preinstalled on X4 2B servers in USB slot PO Do not remove the Oracle System Assistant USB drive For information about Oracle System Assistant see http www oracle com goto x86AdminDiag docs Prepare the server module for service See Preparing f
52. alization is started 0x72 South Bridge devices initialization 0x73 South Bridge DXE Initialization South Bridge module specific 0x74 South Bridge DXE Initialization South Bridge module specific 0x75 South Bridge DXE Initialization South Bridge module specific 0x76 South Bridge DXE Initialization South Bridge module specific 0x77 South Bridge DXE Initialization South Bridge module specific 0x78 ACPI module initialization 0x79 CSM initialization Ox7A 0x7F Reserved for future AMI DXE codes 0x80 Ox8F OEM DXE initialization codes 0x90 Boot Device Selection BDS phase is started 0x91 Driver connecting is started 0x92 PCI Bus initialization is started 0x93 PCI Bus Hot Plug Controller Initialization 0x94 PCI Bus Enumeration 0x95 PCI Bus Request Resources 0x96 PCI Bus Assign Resources 0x97 Console Output devices connect 0x98 Console input devices connect 0x99 Super IO Initialization Ox9A USBinitialization is started 0x9B USB Reset 0x9C USB Detect 143 POST Code Checkpoint Reference Status Code Description 0x9D USB Enable Ox9E 0x9F Reserved for future AMI codes 0xA0 IDE initialization is started 0xA1 IDE Reset 0xA2 IDE Detect 0xA3 IDE Enable OxA4 SCSI initialization is started OxA5 SCSI Reset 0xA6 SCSI Detect OxA7 SCSI Enable 0xA8 Setup Verifying Password OxA9 Start of Setup OxAA Reserved for ASL see ASL Stat
53. anual March 2014 BIOS Advanced Menu Selections Enabled 163 BIOS Advanced Menu Selections 2 Ameri synchronization Late Enabled 164 Sun Blade X4 2B Service Manual March 2014 BIOS 1 0 Menu Selections Utility BIOS I O Menu Selections The following screen captures show the BIOS Setup Utility I O menu screens PCI Sub 165 BIOS 1 0 Menu Selections 166 The following table lists the BIOS Setup Utility I O menu setup options 1 0 Setup Options Options Defaults Description PCI SUBSYSTEM Configure PCI PCI X and PCI Express settings SETTINGS PCI 64 Bit Resources Disabled Disabled Enable or disable 64 bit capable devices to be decoded in above Allocation Enabled 4G address space This setting is available only if the system supports 64 bit decoding IO Configure VT d SR IOV and ARI virtualization settings VIRTUALIZATION VT d Disabled Enabled Enable or disable Intel Virtualization Technology for directed Enabled I O VT d If enabled ensures improved isolation of I O resources for greater reliability security and availability SR IOV Disabled Enabled Single Root I O Virtualization SR IOV is used to configure Enabled devices into multiple virtual devices that can be used on virtual OS installations If supported by the hardware and set to enabled all devices within the system that are SR IOV capable are configured to support
54. at sink after it has contacted the top of the processor Too much movement could spread the layer of thermal compound causing voids in the distribution and leading to ineffective heat dissipation and component damage Use a No 2 Phillips screwdriver to alternately tighten each Phillips screw one half turn until fully seated Prepare the server module for operation See Return the Server Module to Operation on page 127 Update the BIOS and ILOM firmware Refer to the http www oracle com goto x86AdminDiag docs and 5 Set up Server Module Software and Firmware Oracle System Assistant in Sun Blade X4 2B Installation Guide Setting Up Software and Firmware in Sun Blade X4 2B Installation Guide Returning the Server Module to Operation on page 127 Sun Blade X4 2B Service Manual March 2014 Servicing the Motherboard Assembly FRU Getting the Latest Firmware and Software on page 5 Servicing the Motherboard Assembly FRU gt gt Note This component is a field replaceable unit FRU A part designated as a FRU must be replaced by an Oracle qualified service technician The motherboard cannot be replaced independently of the server module enclosure If you need to replace the motherboard you must replace the entire motherboard assembly which includes the motherboard the disk backplane and the server module enclosure The motherboard assembly includes the motherboard the disk backplane a
55. ays handle components that have exposed connectors by the non connector edges do not touch the connectors and set the components on an anti static mat or anti static packaging See Also m Set Up for ESD Prevention on page 54 Set Up for ESD Prevention See Performing ESD and Anti static Prevention Measures on page 53 Prepare an anti static surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an anti static mat The following items can be used as an anti static mat Anti static bag used to wrap an Oracle replacement part An ESD mat A disposable ESD mat shipped with some replacement parts or optional system components Sun Blade X4 2B Service Manual March 2014 Performing ESD and Anti static Prevention Measures Next Steps Before You Begin Attach an anti static wrist strap When servicing or removing server module components attach an anti static strap to your wrist and then to a bare metal area on the chassis server module or blade Remove the Server Module from the Sun Blade Chassis on page 55 Remove the Server Module from the Sun Blade Chassis To service internal server components and to troubleshoot processors and DIMMs using the motherboard Fault Remind circuitry you need to remove the server module from the chassis Removing the server module leaves a vacant slot in the chassis
56. can use the Oracle ILOM web interface or the command line interface CLI to manually clear faults For information on how Sun Blade X4 2B Service Manual March 2014 DIMM Fault Remind Circuit and ECC Errors Vv Before You Begin to use the Oracle ILOM web interface or the CLI to clear server faults see the Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Library at http www oracle com goto ILOM docs Error Correction and Parity The server s processor provides data parity protection on its internal cache memories and error correction code ECC protection The system can detect the following types of errors correctable and uncorrectable memory ECC errors and uncorrectable CPU internal errors Errors are recorded in the Oracle ILOM system event log SEL Advanced ECC corrects up to 4 bits in error on nibble boundaries as long as they are all in the same DRAM Ifa DRAM fails the DDR3 DIMM continues to function For instructions for clearing DDR3 DIMM faults refer to http www oracle com goto x86AdminDiag docs Identify Faulty DIMMs a For information about using the DIMM test circuit see About the DIMM and Processor Test Circuit on page 41 Prepare the server module for service See Preparing for Service on page 43 Caution Avoid component damage Ensure that you follow electrostatic discharge safety measures and anti static practices This procedure requires that you handle comp
57. cuit on page 41 DIMM Population Rules and Guidelines Use these DIMM guidelines and illustrations to help you plan the memory configuration of the Sun Blade X4 2B Basic Memory Guidelines When populating DIMM slots follow these population rules and guidelines Each processor has four DDR3 memory channels or buses Each DDR3 memory channel supports up to three DIMMs for a total of 12 DIMMs per processor ma The server module supports one DIMM per channel two DIMMs per channel and three DIMMs per channel across all sockets Minimum per processor 1 Maximum per processor 12 The minimum supported memory configuration is one DIMM per processor DO The maximum supported memory configuration is 768 GB Use 8 GB DDR3 1600 LV DIMMs 16 GB DDR3 1600 LV DIMMs only and 32 GB DDR3 1600 LRDIMM Install up to four memory channels with three DIMMs per channel Install up to 24 DIMMs per server module or up to 12 DIMMs per processor For optimal performance install DIMMs in groups of three sockets per channel Sun Blade X4 2B Service Manual March 2014 DIMM Population Rules and Guidelines Always install DIMMs in ascending order within a color or group following the farthest from processor first convention See the following table DIMM Sockets DIMM Slot Location Socket Color First DO D3 D6 D9 Blue Second D1 D4 D7 D10 White Third D2 D5 D8 D11 Black The following i
58. d Tools on page 61 Preparing the Server Module for Component Replacement This procedure describes how to prepare the server module for service so you can Remove or replace the server module Remove or install server module internal components Add new server module components Use the motherboard DIMM and processor Fault Remind circuitry 43 Preparing for Service Before You Begin 44 Important Before performing removal and installation procedures review the Sun Blade X4 2B Product Notes m Ifnecessary back up BIOS and SP ILOM configurations For configuration back up options refer to http www oracle com goto x86AdminDiag docs For troubleshooting information see Troubleshooting the Server Module on page 29 You need a server module filler panel or a replacement server module or storage module For more information see Install Server Module Filler Panels on page 57 Note This procedure shows both Oracle ILOM web and CLI interface methods The procedure can be performed using only Oracle ILOM CLI interface For more information about Oracle ILOM refer to the Oracle ILOM documentation at http www oracle com goto ILOM docs To prepare the server for service Sun Blade X4 2B Service Manual March 2014 Preparing for Service 1 Power down the server module to standby power See Powering Down the Server Module on page 47 for detailed instructions
59. d from the motherboard and install it on the replacement motherboard For instructions see Servicing a Fabric Expansion Module CRU on page 87 Remove the internal REM card from the motherboard and install it on the replacement motherboard For instructions see Servicing a RAID Expansion Module CRU on page 89 Remove the DDR3 DIMMs from the motherboard and install them on the replacement motherboard Install the DDR3 DIMMs only in the sockets connectors that correspond to the sockets from which they were removed Performing a one to one replacement of the DIMMs significantly reduces the possibility that the DIMMs will be installed in the wrong sockets If you do not reinstall the DIMMs in the same sockets server performance might suffer and some DIMMs might not be used by the server For instructions see Servicing DIMMs CRU on page 74 Remove the processors from the faulty motherboard Note the processor positions 0 and 1 For instructions see Remove a Processor Heat Sink FRU on page 101 and Removea Processor FRU on page 102 Remove the processor socket covers from the replacement motherboard and install the processors a Disengage the processor ILM assembly hinge lever on the right side of the processor socket viewing the server from the front by pushing down on the lever and moving it to the side 119 Servicing the Motherboard Assembly FRU away from the processor and
60. disable the UEFI network stack Enabled BMC NETWORK Configure Baseboard Management Controller BMC network parameters BMC Network Disabled Enabled Active management port settings are displayed Refresh Current Active Enabled Management Port R O Refresh Refresh current BMC network information with the latest information from the service processor Active Management NETMGT Change the management port that is currently active Port NETO NET1 NET2 NET3 Commit Commit the current BMC network information IPv4 Configuration Current configuration of the IPv4 settings is displayed R O Channel Number Current channel number is displayed R O IPv4 Assignment Static Static View whether the service processor is assigned a static IPv4 R O 5 address or assigned a dynamic IPv4 address using Dynamic JADE Host Control Protocol DHCP Current IPv4 Current IPv4 address ofthe service processor is displayed Address in BMC Example 172 31 255 255 R O Current IPv4 MAC Current IPv4 MAC address for the service processor is Address in BMC displayed Example 00 12 46 BE 0A 02 R O Current IPv4 Subnet Current IPv4 subnet mask address for the service processor is Mask in BMC R O displayed Example 255 255 255 0 Refresh Select Refresh to update to the current settings 159 BIOS Advanced Menu Selections 160 Advanced Setup Options Options Defaults Description IPv4 Address IfIPv4
61. displayed Example Address 1 R O fec0 a 8 b7 214 4ffffeca 5f7e 64 Refresh Select Refresh to update to the current settings IPv6 State R O Disabled View whether the IPv6 state is enabled or disabled Enabled Sun Blade X4 2B Service Manual March 2014 BIOS Advanced Menu Selections Advanced Setup Options Options Defaults Description Auto IPv6 Configuration Disabled Stateless Dhcpv6_ stateless Dhcpv6_ stateful Disabled Autoconfiguration options are Disabled When autoconfiguration is disabled only the Link Local address is set None of the autoconfiguration options to configure an IPv6 address are run Stateless When enabled the IPv6 Stateless autoconfiguration is run to learn the IPv6 addresses for the device Dhcpv6_stateless When enabled the Dhcpv6_stateless autoconfiguration is run to learn the DNS and domain information for the device Dhcpv6_stateful When enabled the Dhcpv6_stateful autoconfiguration is run to learn the IP addresses and DNS information for the device Static IPv6 Address Set the static IPv6 address Example 2001 0db0 000 82a1 0000 0000 1234 abcd Commit Commit the IPv6 configuration settings io Setup Utility Copyright C CPU Power Management Configuration ican Megatrends Inc 161 BIOS Advanced Menu Selections etup Utility C Internal Port DN Copyri 162 Sun Blade X4 2B Service M
62. e components of the server module Description Link Review the product overview Product Description on page 11 Identify status indicators About Front and Rear features and components of Panels on page 12 server front and rear panels Review Sun Blade 6000 About the Chassis on chassis ILOM and CMM page 21 components and functions Review replaceable About System Components components and component on page 24 serviceability Product Description Oracle s Sun Blade X4 2B server module consists of two processors from the Intel Xeon processor E5 2600 V2 processor family and 24 DIMM slots for a maximum of 768 GB of memory The blade server module is inserted in to a Sun Blade 6000 chassis which provides power and cooling to the blades The Sun Blade X4 2B server module is an ideal blade for building enterprise cloud infrastructures Optional I O modules can be installed A RAID expansion module REM is installed on the Sun Blade X4 2B server module for RAID and SAS drive connectivity A Fabric Expansion Module FEM is also installed on the server module The FEM enables a connection to the Network Express Modules NEMs through the Sun Blade 6000 chassis midplane The Sun Blade X4 2B also features an on board service processor SP to enable Oracle Integrated Lights Out Manager ILOM Oracle ILOM provides secure local and remote server management See Also About Orac
63. e displays Not Present DO D7 See previous DIMM information example SECURITY SETTING Configure the security setting Administrator Password Set the Administrator password Sun Blade X4 2B Service Manual March 2014 BIOS Main Menu Selections 151 BIOS Main Menu Selections tup Utility 152 Sun Blade X4 2B Service Manual March 2014 BIOS Main Menu Selections ptio Setup Utility 0 DIMMs IMM 153 BIOS Main Menu Selections 154 Sun Blade X4 2B Service Manual March 2014 BIOS Advanced Menu Selections BIOS Advanced Menu Selections The following screen captures show the BIOS Setup Utility Advanced menu screens Aptio Setup Utility The following table lists the BIOS Setup Utility Advanced menu setup options Advanced Setup Options Options Defaults Description Processors Enable or disable processor CPU features Hyper threading Disabled Enabled When enabled two threads are available per enabled core When disabled only one thread per enabled core is available Enabled Execute Disable Bit Disabled Enabled When enabled execute disable bit can prevent certain classes Enabled of malicious buffer overflow attacks when combined with a supporting OS Oracle Solaris Oracle VM Windows Server Red Hat Enterprise Linux SUSE Linux Enterprise Server and VMware ESXi Hardware Prefetcher Disabled Enabled Enable the mid level
64. e replacement motherboard and install the second processor Install the Motherboard Assembly Components For instructions see Install Motherboard Assembly Components FRU on page 121 Install Motherboard Assembly Components FRU on page 121 Return the Server Module to Operation on page 127 Install Motherboard Assembly Components FRU The motherboard cannot be replaced independently of the server module enclosure If you need to replace the motherboard you must replace the entire motherboard assembly which includes the motherboard the disk backplane and the server module enclosure Use this procedure to install the motherboard assembly after removing the motherboard Caution The motherboard should be serviced only by an Oracle qualified service technician Caution Ensure that all power is removed from the server before removing or installing the server module enclosure Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid damage ensure that you follow anti static practices as described in Performing ESD and Anti static Prevention Measures on page 53 Perform Remove Motherboard Assembly Components See Remove Motherboard Assembly Components FRU on page 117 Install the processor socket covers on the faulty motherboard Servicing the Motherboard Assembly FRU A Ca
65. e setting Example 13 38 27 Active Logical Cores 40 QPI Link Speed R O SLOW 6 4 GT s 7 2 GT s 8 0 GT s Intel Quick Path Interconnect QPI operational speed is displayed 148 Sun Blade X4 2B Service Manual March 2014 BIOS Main Menu Selections Main Setup Options Options Defaults Description Total Memory R O Memory in gigabytes is displayed Example 16 GB DDR3 Current Memory Speed Memory speed is displayed Example 1333 MHz R O USB Devices R O Detected USB devices are displayed Example 1 keyboard 1 mouse 3 hubs BMC Status R O D BMC Firmware Revision R O The service processor firmware version is displayed Example 3 1 2 0 178939 PRODUCT Product information is displayed INFORMATION R O Product Name Product name is displayed Example Sun Server X4 2B Product Serial Number Product serial number is displayed Example 1134FMLOOV Board Serial Number Board serial number is displayed Example 0328MSL 1132U900 CPU INFORMATION Attributes of a single processor CPU are defined A R O separate information structure is provided for each processor supported in the system Most of the values are dependent on the processor Socket 0 CPU If CPU socket 0 is populated the following options Information are listed Otherwise displays Not Present Intel CPU 2 70 GHz Processor ID brand is displayed
66. e 6000 Modular System documentation http docs oracle com cd E19938 01 index html About Oracle ILOM on page 23 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 About Oracle ILOM Oracle s x86 and SPARC based servers have an embedded service processor SP that contains a preinstalled system management firmware called Oracle Integrated Lights Out Manager Oracle ILOM Oracle ILOM enables you to access the server remotely or locally regardless of the power on state of the server and actively manage and monitor the system With Oracle ILOM you can Monitor the status of server module sensors and indicators Send events using SNMP traps or e mail alerts when errors and faults occur Troubleshoot system and component errors and faults Remotely control the power state of your server module Configure the server module BIOS settings Oracle ILOM allows you to choose either a command line interface CLI or a browser based interface 23 About System Components Note The chassis also has Oracle ILOM installed on the chassis monitoring module CMM which is used to manage chassis functions See Also The Chassis Monitoring Module CMM on page 22 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Oracle x86 Administration Guide for X4 Series Serv
67. e Only Note This procedure must be performed by an Oracle Service representative The preboot menu allows you to recover the Oracle ILOM firmware image by updating flashing the SP firmware Set up to view server boot messages Obtain the flash firmware image for the server 41 About the DIMM and Processor Test Circuit 42 See Also m Refer to the http www oracle com goto x86AdminDiag docs for detailed preboot menu and Oracle ILOM information Make the flash firmware image file for the server available on a TFTP server This flash file is available on the Oracle My Oracle Support MOS download site Note Recovering the SP firmware using the preboot menu requires a flash file instead of the pkg file that is used to update the SP from Oracle ILOM Restart the SP Interrupt the SP boot process to access the preboot utility menu Choose one of the following methods Press the Locate button during the SP boot process For more information see Turn the Locate Indicator On and Off Locally on page 61 Wait for a pause in the bootstrap process The preboot prompt appears Preboot gt At the preboot prompt type net flash Paddress path name flash where IPaddress is the IP address of a TFTP server path is the path to the file relative to tftpboot and name is the first part of the f lash file name For example Preboot gt net flash 10 8 173 25 images system rom flash After
68. e caution when removing the battery The battery is located near the server module side wall 3 Orient the new battery so that the symbol faces towards the server module side wall 4 Insert the battery into the holder and then press the battery into position 5 Access the BIOS Setup Utility to configure the BIOS time and date settings Refer to http www oracle com goto x86AdminDiag docs 125 Servicing the Motherboard Assembly FRU NextSteps Return the Server Module to Operation on page 127 126 Sun Blade X4 2B Service Manual March 2014 Returning the Server Module to Operation This section describes how to return the Sun Blade X4 2B to operation after you have performed service procedures Description Link How to prepare the server for operation Return the Server Module to Operation on page 127 How to install the server module cover Install the Server Module Top Cover on page 128 How to install the server module into the chassis Install the Server Module in the Chassis on page 130 How to power on the server module Powering On the Server Module on page 131 How to clear server module faults in Oracle ILOM Clear Server Module Faults on page 133 Return the Server Module to Operation Use this procedure to return the server to operation Ensure that all components are properly seated and secured Remove debris and tools from the inside of the server
69. edback About This Documentation Supportand Training sn cess ssssceecesesssscesecsaiseshivacsaseashssasvecs tsstasda sh sabes ERE su easesons sa stabea chssascashsedods Access to Oracle Sup port SN nn ani Es 7 Contributi S sss sissies Winter RAR en S 7 Change FiStOrY nn ankn sa Eae A aE Aap nA AR RERET EE TE Ra T ESE 7 Service Manual OveryieWnerstosnnminseene inini E E R R TEN a i ia 9 Aboutthe Sun Blade X4 2B 5h anae ea ien Aa EIE E E A E aA 11 Product Descriptio ER D de a AT 11 About Frontand Rear Panels siiisscsccicssdestesssiteieecesecdtessceadencacectesets i E ERN 12 About he Chassis Sani EN E E E A E ENa 21 About System Components sentant nee did Mit 24 Troubleshooting the Server MOdUIe scccccssscssessessssissossessesnascbessnsssssstossbszessessseabtesendnseascesessevsdesaaeseeseass 29 Troubleshooting Server Module Hardware Faults csirscnasicassanmanscosonarsanansn 29 Diagnostic TOOLS eee nes Troubleshooting and Diagnostic Information Gather Service Information siuii eN NAE AEE O 38 Locate the Server Module Serial Number is 38 Troubleshoot Server Module Power Problems scscsssseseseseseseseesssesesesescsssseseseseseseseeneeseaes 39 About the DIMM and Processor Test Circuit c cccccscssssesesesesescssessesesesescscsseesesssescsseneseseaes Recover the SP Firmware Using the Preboot Menu Service Only Preparing for Service siyeni i iN NIA E Preparing the Server Module for Component Replacement n s ssssssss
70. egend Name 1 Locate Button and Indicator White 2 Ready To Remove Indicator Blue 3 Service Action Required Indicator Amber 4 Power Button 5 Power OK Indicator Green 6 NMI Button Service use only Detailed descriptions and functions follow Locate Indicator Button 14 Sun Blade X4 2B Service Manual March 2014 Front Panel Indicators and Buttons Function Combination white indicator and button Activate the Locate Indicator remotely from Oracle ILOM to identify a server module within a chassis Press and hold the Locate Indicator button to activate the front panel lamp test See Turning the Locate Indicator On and Off on page 59 Ready To Remove Indicator Function Blue indicator Indicates when it is safe to remove the server module from the chassis Off Normal operation Do not remove the server module On solid The server module is ready to remove See Remove the Server Module from the Sun Blade Chassis on page 55 Service Action Required Indicator Front Panel Indicators and Buttons 16 G A Function m Amber LED m Indicates a server module component fault m Off Normal operation On solid The server module has a fault See Troubleshooting the Server Module on page 29 Power OK Indicator and Button Function Green Indicator and recessed button Use the Power button to toggle the server between standby pow
71. egrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information on content products and services from third parties Oracle Corporation and it
72. ent type size capacity frequency and voltage Rule 3 Each processor can support a single DIMM two DIMMs three DIMMs or four DIMMs per color socket set Rule 4 Within every set of four DIMMs for example blue socket set white socket set black socket set mixing matching of different size memory speed and voltage is not allowed Memories in DO D3 D6 and D9 must be all the same Next memories in D1 D4 D7 and D10 must be all the same and so on While doing this Rule 2 must be maintained Rule 5 Mixing and matching of different size voltage and speed across different 4 DIMM sets is allowed For example memories in DO D3 D6 D9 blue sockets must have the same size But they do not have to match memory size voltage speed in D1 D4 D7 D10 white sockets Note When mixing speed across different four DIMM sets all memory is tuned to the slower speed Note When mixing sizes across different 4 DIMM sets populate the highest density largest DIMMs on the blue socket set the next size in the white socket set and the smallest DIMMs in the black socket set Rule 6 The blade must have all LVDIMMs installed Mixing of different DIMM technology is not supported Rule 7 Each processor can support a maximum of 12 dual rank DR DIMMs Rule 8 For maximum performance apply the following rules a DIMMs can run in one of the following three speeds 1600 MHz 1333 MHz or 1067 MHz DIMM speed rules are SR
73. eptember 2013 Initial publication March 2013 Software 1 1 update Service Manual Overview The Sun Blade X4 2B Service Manual contains service and maintenance procedures for the Sun Blade X4 2B server module The major sections of this manual are described in the following table Description Link Overview of the server module features and components Troubleshooting and corrective maintenance related information Procedures for preparing to service the server module and powering off the server module Procedures for removal and installation of server module components Procedures for returning the server to operation and powering on the server module Information about POST code checkpoint testing provides methods to view POST checkpoint codes lists the POST code checkpoints and describes how to configure POST code checkpoint options Information about BIOS Setup Utility screen selections and setup options About the Sun Blade X4 2B on page 11 Troubleshooting the Server Module on page 29 Preparing for Service on page 43 Servicing Server Module Components on page 63 Returning the Server Module to Operation on page 127 BIOS Power On Self Test POST Checkpoints on page 135 BIOS Setup Utility Menu Options on page 147 10 About the Sun Blade X4 2B These sections describe the controls connectors LEDs system components and replaceabl
74. er and full power states Use a stylus to operate the Power button m The Power OK Indicator shows the status of the server power m Service processor is booting Fast blink Host is booting Slow blink at 1 Hz Standby power state SP booted Blink 0 2 seconds on 2 8 seconds off Full power state On solid does not blink For more information see About Server Power States and Resets on page 47 Sun Blade X4 2B Service Manual March 2014 Rear Panel of the Server Module NMI Button Function The NMI non maskable interrupt button is for service use only Do not press See Also About Front and Rear Panels on page 12 Rear Panel of the Server Module on page 17 Rear Panel of the Server Module The following illustration shows the rear panel features on the Sun Blade X4 2B Rear Panel of the Server Module Figure Legend 1 Power connector 3 Protective shipping cover for rear connector remove before inserting into chassis 2 T O connector 4 USB flash sticks 2 3 PO and P1 See Also About Front and Rear Panels on page 12 Front Panel Indicators and Buttons on page 13 The System Chassis on page 21 18 Sun Blade X4 2B Service Manual March 2014 UCP and the Multi Port Dongle Cable UCP and the Multi Port Dongle Cable The universal connector port UCP and the multi port dongle cable provide a front panel local access point to the server mod
75. er loss Service Troubleshooting Task List on page 30 Troubleshooting and Diagnostic Information on page 37 About the DIMM and Processor Test Circuit Before You Begin You can identify failed DIMM and processor components by removing the server module from the chassis and pressing the internal Fault Remind test circuit button The Fault Remind test circuit lights the failed component s Fault LED indicator Use the test circuit wthin 30 60 minutes After you remove the server from the chassis and its power source and press the internal Fault Remind test circuit button you have 30 60 minutes before the charge dissipates completely and disables the test circuit To determine if the circuit is usable press the Fault Remind button and verify that the green Charge Status indicator is lit Ifthe Charge Status indicator lights the circuit is usable and you can look for an amber Fault indicator to identify the failed component Ifthe Charge Status indicator does not light the circuit has no charge the error information is lost and you need to install the server module into the chassis and power on to recharge the circuit and allow the error to occur again For more information about how to use the DIMM and processor test circuit to identify faulty DIMMs or processors see Identify Faulty DIMMs on page 77 Identify a Faulty Processor on page 100 Recover the SP Firmware Using the Preboot Menu Servic
76. eration on page 127 Servicing a RAID Expansion Module CRU Note This component is a customer replaceable unit CRU The RAID expansion module REM if ordered might not arrive installed on the Sun Blade X4 2B In some cases this option is shipped separately for customer installation The REM enables the RAID functionality for SAS drives For additional information refer to http www oracle com goto x86AdminDiag docs 89 Servicing a RAID Expansion Module CRU v Before You Begin 90 Next Steps Use these procedures to service a REM card option Remove a REM Card on page 90 Install a REM Card on page 90 Replace a REM Battery on the REM Card on page 92 Remove a REM Card Caution Data loss Back up your data to an external site before proceeding The following steps removes all data from the system Prepare the server module for service See Preparing for Service on page 43 Open the REM latch Locate the REM support bracket on the motherboard and pull the REM card out at an angle away from the support bracket Pull the REM card carefully out of the connector Install a REM Card on page 90 Return the Server Module to Operation on page 127 Install a REM Card Use this procedure with the REM removal procedure to replace an existing REM or use this procedure for first time installation of a REM card in the server Sun Blade X4 2B Service
77. ers http www oracle com goto x86AdminDiag docs About System Components 24 This section includes an illustrated parts breakdown a replaceable component CRU and FRU list and a component serviceability list Illustrated Parts Breakdown on page 24 Replaceable Components FRUs and CRUs on page 26 Component Serviceability on page 26 Note Some Sun Blade X4 2B components are optional Your server module might not contain every replaceable component Illustrated Parts Breakdown The following illustration and table identifies the replaceable components for the Sun Blade X4 2B Sun Blade X4 2B Service Manual March 2014 Illustrated Parts Breakdown Call Out Description Call Out Description 1 Storage drives 4 maximum HDD or 6 USB 2 0 sticks 0 and 1 SSD 2 RAID expansion module REM 7 DIMMs DDR3 LV 24 maximum 3 Processors 0 and 1 8 System battery type CR2032 4 Heat sink assemblies 0 and 1 9 Server module enclosure Includes motherboard disk backplane and enclosure assembly 5 Fabric expansion modules FEM Note FEMs are available in two form factors single width and double width See Also About System Components on page 24 Install Server Module Filler Panels on page 57 25 Replaceable Components FRUs and CRUs 26 Replaceable Components FRUs and CRUs The replaceable components in your Sun Blade X4 2B are designated as eithe
78. ervice Information on page 38 Troubleshooting Server Module Hardware Faults on page 29 http www oracle com goto X4 2B docs Preparing for Service on page 43 Servicing Server Module Components on page 63 Returning the Server Module to Operation on page 127 30 Sun Blade X4 2B Service Manual March 2014 Service Troubleshooting Task List Step Task Link 7 Clear the fault in Oracle ILOM About Oracle ILOM on page 23 Optional Depending on the component you might need to clear the fault in Oracle ILOM Next Steps See Troubleshoot Hardware Faults on page 31 Troubleshoot Hardware Faults This procedure provides an example of troubleshooting hardware faults This procedure expands upon the basic steps described in Service Troubleshooting Task List on page 30 Use this procedure to troubleshoot hardware faults with the Oracle ILOM web interface and if necessary prepare the server for service Note This procedure uses a combination of the Oracle ILOM web and CLI interfaces However the procedure can be performed using only the Oracle ILOM CLI interface For more information refer to the Oracle ILOM documentation at http www oracle com goto ILOM docs Review the server module Product Notes for information about the server problem or hardware The Product Notes contains up to date information about the server including hardware related issues
79. f this is a first time installation of a REM card in the server module perform the following sub steps Perform the following sub steps only if the new disk does not have an operating system or any data Skip this step if preloaded software resides on the storage drives a Restore the data from backups b Install an operating system Operating System Link Linux Sun Blade X4 2B Installation Guide for Linux Operating Systems Oracle Solaris Sun Blade X4 2B Installation Guide for the Oracle Solaris Operating System Windows Sun Blade X4 2B Installation Guide for Windows Operating Systems VM Sun Blade X4 2B Installation Guide for ESX Software Oracle VM Sun Blade X4 2B Installation Guide for Oracle VM Server Return the Server Module to Operation on page 127 Replace a REM Battery on the REM Card This task requires a 2 Phillips screwdriver Remove the REM card See Remove a REM Card on page 90 Sun Blade X4 2B Service Manual March 2014 Servicing a RAID Expansion Module CRU 2 Remove and retain the three screws securing the REM battery to the card 3 Remove the REM battery from the REM card 4 Attach the new battery to the REM card using the three screws 5 Attach any required battery cables NextSteps Install a REM Card on page 90 Return the Server Module to Operation on page 127 93 Servicing Processors FRU Servicing Processors FRU 94 Note This comp
80. formation see Processor Fault Remind Circuit on page 97 Ensure that the Charge Status indicator lights when the button is pressed The amber colored processor Fault indicator lights if the processor is faulty Indicator State Processor Status Off Operating properly On amber Faulty Remove a Processor Heat Sink FRU on page 101 Remove a Processor Heat Sink FRU To replace a processor you must first remove the processor heat sink The heat sink sits on top of the processor and is secured to the motherboard by four screws Once removed retain the heat sink for reuse Caution Component damage Handle processor socket pins with extreme care Processor and socket pins are very fragile A light touch can bend the processor socket pins and damage the board beyond repair Preparing for Service on page 43 Identify a Faulty Processor on page 100 Required Tools on page 61 A number 2 Phillips screwdriver is required for this procedure Gently press down on the top of the heat sink to counteract the pressure of the captive spring loaded screws that secure the heat sink to the motherboard 101 Processor Fault Remind Circuit 2 Next Steps A Before You Begin A 102 Using a No 2 Phillips screwdriver alternately loosen the four screws in the heat sink Turn each screw one and one half turns until they are fully disengaged Separate the heat sink fro
81. g POST code checkpoints Viewing POST Code Checkpoints on page 136 POST code reference information POST Code Checkpoint Reference on page 137 POST Code Checkpoint Memory Testing The system BIOS provides a basic power on self test POST during start up When the server module is powered on or booted it goes through a series of hardware tests called checkpoints During POST code checkpoint testing the BIOS tests the basic devices required for the server to operate A series of checkpoint codes indicates POST progress The BIOS POST checkpoint memory testing is performed as follows 1 The first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM 2 Once executing out of DRAM the BIOS performs a simple memory test 3 The BIOS polls the memory controllers for both correctable and non correctable memory errors and logs those errors into the SP 4 The message BMC Responding appears at the end of POST 135 Viewing POST Code Checkpoints Viewing POST Code Checkpoints 136 See Also You can view the BIOS POST codes locally using a local console or remotely using the Oracle ILOM web interface or the CLI Choose one of the following local or remote methods View BIOS POST Code Checkpoints Oracle ILOM Web Interface on page 136 View BIOS POST Code Checkpoints Oracle ILOM CLI on page 137 View BIOS POST Code Checkpoints Orac
82. ght edges extend beyond alignment bracket boundaries After you have determined the size of the processor installed in your server select the correct processor removal replacement tool Like the processors the processor removal replacement tool is also available in two sizes The tool for the smaller processors processors with 10 or fewer cores is color coded green The tool for the larger processors 12 core processors is color coded pink See the following illustration for the Color Coded Processor Removal Replacement Tool Legend Name 1 Green color coded removal replacement tool for the smaller processors models E5 2609 V2 4 core E5 2630 V2 6 core E5 2650 V2 8 core and E5 2690 V2 10 core 96 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit Legend Name 2 Pink color coded removal replacement tool for the larger processor model E5 2697 V2 12 core Caution Component damage The pink color coded processor removal replacement tool must be used only with the larger processor the 12 core processor Likewise the green color coded removal replacement tool must be used only with smaller processors the 4 6 8 and 10 core processors otherwise the processor or the processor socket might be damaged The following table provides an easy reference for matching a processor by number of cores or model number to the correct processor removal replacement tool
83. has power the server module SP boots and the server powers on to standby power state The green OK indicator on the front panel blinks 0 2 seconds on 2 8 seconds off Powering On the Server Module on page 131 Powering On the Server Module v Before You Begin This section contains power on options for the server module Power On Using the Power Button on page 131 Power On Oracle ILOM SP CLI on page 132 Power On Oracle ILOM SP Web Interface on page 132 Power On Using the Power Button Refer to About Server Power States and Resets on page 47 Front Panel Indicators and Buttons on page 13 Return the Server Module to Operation on page 127 131 Powering On the Server Module 1 Before You Begin See Also v Before You Begin 132 Verify that standby power is on The server module green OK indicator on the front panel blinks once every three seconds indicating that the server module is in standby power state Use a stylus to quickly press and release the recessed Power button on the server module front panel When full power is applied to the server module host the green OK indicator next to the Power button first slow blinks at 1 Hz until the host completes booting and then remains lit solid Power On Oracle ILOM SP CLI You can use the Oracle ILOM command line interface CLI to apply full power to the server module About Server Powe
84. he center button releases An audible click indicates that the processor is locked in place 6 Ensure that the processor is secure in the tool before rotating the tool 7 Rotate the tool so the processor faces downward 112 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 8 Properly position the tool over the processor socket and lower it into place Ensure that the notches on the sides of the processor align with the keys on the socket and the green triangle on the side of the tool is aligned with the front left corner of the processor socket when viewing from the front of the server 9 Press the center button to release the processor A Caution Component damage Do not press down on the processor Irreparable damage to the processor or motherboard might occur from excessive downward pressure 10 Remove the processor removal replacement tool 11 Visually check the alignment of the processor in the socket When properly aligned the processor sits flat in the processor socket and has minimal side to side movement 113 Processor Fault Remind Circuit 12 Close the processor pressure frame cover 13 Lower the first retaining lever and secure it under the retaining clip 14 Lower the second retaining lever and secure it under the retaining clip This action locks the processor in the socket NextSteps Install a Processor Heat Sink FRU on page 114 v Install a Proce
85. he release lever engages with the chassis The release lever starts to close as it makes contact with the chassis Do not slide the storage drive in all the way Leave the storage drive out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening Close the release lever until the storage drive clicks into place and is flush with the front of the server 71 About Disk Backplane Cabling 72 A pawl near the hinge on the lever engages the sidewall drawing the drive inward and seating the drive connector with the internal hard drive backplane connector Replace a Storage Drive Remove the storage drive or filler panel from the server module Remove Storage Drive Filler Panels on page 73 Remove a Storage Drive on page 70 Ensure that the replacement storage drive release lever is in its fully opened position Slide the storage drive into the vacant slot by pressing the middle of the storage drive faceplate with your thumb or finger until the release lever engages with the chassis The release lever will start to close as it makes contact with the chassis Do not slide the storage drive in all the way Leave the storage drive out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening Close the release lever until the storage drive clicks into place and is flush with the front of the server Note If the storage devices were previously configured as a mirrored RAID array an automatic synchronizati
86. he server module use both hands to pull the server module out of the chassis Set the server module on prepared work space See Set Up for ESD Prevention on page 54 To insert a server module filler panel or replacement server module in the vacant slot do one of the following m If replacing the server module with a filler panel see Install Server Module Filler Panels on page 57 m Ifreplacing the server module with a replacement server module or a storage module see Install the Server Module in the Chassis on page 130 Remove the Server Module Top Cover on page 58 Server Module and Component Filler Panels 56 Filler panels are required for server module and storage drive vacant slots A filler panel occupies a vacant slot to maintain proper cooling and air flow throughout the system A filler panel is a metal or plastic enclosure that does not contain any functioning system hardware or cables Sun Blade X4 2B Service Manual March 2014 Server Module and Component Filler Panels Do not operate your system with empty slots for more than 60 seconds Improper cooling and airflow can compromise the operating performance of your system and quickly damage components For server module and storage drive filler panel installing and removing tasks see Install Server Module Filler Panels on page 57 Remove Storage Drive Filler Panels on page 73 Insert Storage Drive Filler Panels o
87. iagnosis capabilities during server initialization QuickPath Interconnect code and Memory Reference code and runtime of the server Diagnostics Accessed through Oracle ILOM the DOS based Pc Check utility tests motherboard components such as processor memory and I O as well as ports and slots If enabled through Oracle ILOM this utility will run each time the system powers on For information about Pc Check refer to the Oracle x86 Servers Diagnostics Applications and Utilities Guide for Servers With Oracle ILOM 3 1 at http www oracle com goto x86AdminDiag docs POST Power on self test POST performs diagnostics on system components upon system power on and resets to ensure the integrity of those components POST messages are displayed and logged in the BIOS event logs POST works with Oracle ILOM to take faulty components offline if needed SNMP Simple Network Management Protocol traps are generated by the SNMP agents that are installed on the SNMP devices being managed by Oracle ILOM Oracle LOM receives the SNMP traps and converts them into SNMP event messages that appear in the event log m Oracle Solaris OS Diagnostic Tools Oracle Solaris OS Predictive Self Healing PSH The PSH technology provides automated diagnosis of error events encountered with the processor memory subsystem and Integrated I O subsystem during runtime The ability of PSH to off line faulty processors and retire memory pages during runtime
88. ing clip Disengage the levers by pushing each one down and moving levers slightly away from the processor 103 Processor Fault Remind Circuit 3 Close the right side lever and lift the processor pressure frame up to the fully open position 4 Pushthe removal insertion button on the top of the tool 104 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 5 Place the removal insertion tool on top of the processor a Lower the tool into place over the processor socket b Ensure that the tool and processor key corners are aligned As required rotate the tool until the triangle on the side of the tool is facing the front of the server and it is over the left side of the processor socket when viewing the server from the front 105 Processor Fault Remind Circuit 6 Clickthe tab on the removal insertion tool to secure the tool to the processor Press the release lever on the tool to release the center button and engage the processor An audible click indicates that the processor is engaged 106 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 7 Lift the processor out of the socket while it is still attached to the removal insertion tool 107 Processor Fault Remind Circuit 8 Turn the tool upside down and verify that it contains the processor 9 Hold the processor by its edges and press the center button on the tool to re
89. issrsssessrrrrsessrrsrrrrsrssrsrerrs 43 Powering Down the Server Module pesorsosorssormiinot ti ianari 47 Performing ESD and Anti static Prevention Measures ssssssssssssssssesesrssssseresrsrsserrrtrerssresrerrne 93 Contents BIOS Setup Utility Menu Options Remove the Server Module from the Sun Blade Chassis cccccccsssessssssessescssessssssessssssessesees 55 Server Module and Component Filler Panels sn 56 Install Server Modul Filler Panels sis asses n inner dits Remove the Server Module Top Cover Turning the Locate Indicator On and Of iii 59 Required TOOLS 8eme munuthnnunoanadinniniumedhennenndiols 61 FRU TLI Auto Update cs ccccivesscccstescousbucnuescousavencoccnuossonsossatossoushvonsocshuesionsessatondosshveneatesdnventestidess 61 Servicing Server Module Components ss iann E 63 Servicing a Storage Drive CRU Servicing DIMMS CRU sense ne nee Servicing USB Flash Sticks CRU sssscdcsssscisasescatanvaszoacvctelocaptaseaacvtegeascsiessteieacy PASASE SA SAAANA 84 Servicing a Fabric Expansion Module CRU une 87 Servicing a RAID Expansion Module CRU is 89 Servicing Processors FRU oranana nain intended uns 94 Servicing the Motherboard Assembly FRU sn 117 Servicing the System Battery CRU sms sats hacsbtsstapbonsbdsaton sates Returning the Server Module to Op rations Return the Server Module to Operation Install the Server Module Top Cover ccs i sccissessessasecensesseesessedesaessessoassoessnay sdessnasn
90. ivate the fault indicators Fault indicators identify a processor in a fault state Note Press the Fault Remind circuitry within 15 minutes of removing the server from the chassis If the green Charge Status indicator fails to light when you press the Fault Remind button it is likely that the Fault Remind circuit has lost its charge Processor Fault Indicators 99 Processor Fault Remind Circuit 100 eee eee ee ere kdai The amber Processor Fault indicators are mounted on the server module motherboard next to each processor If a processor is faulty the indicator for the failed processor lights up when you press the Fault Remind button Related Information See About the DIMM and Processor Test Circuit on page 41 Identify a Faulty Processor Prepare the server module for service See Preparing for Service on page 43 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit Next Steps Before You Begin Caution Component damage This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid damage ensure that you follow electrostatic discharge safety measures and anti static practices See Performing ESD and Anti static Prevention Measures on page 53 Press and hold the blue Fault Remind button SW3001 on the motherboard to illuminate a processor Fault indicator for more in
91. k Temperature J OK installed Disk Sire Disk Controllers GB devs Revers DREN chet ied Macnee CE HP De Cet ates haamoe i Y Vary evel het Mes merrenec x dei nal Deus vetted Mans aard LL 211 LL 22 eet det My het tee acess 8 Click the Open Problems link in the left navigation panel The Open Problems screen provides detailed information about the issue such as the time the event occurred the component the subsystem and a description 34 Sun Blade X4 2B Service Manual March 2014 Service Troubleshooting Task List 10 11 See Also In the following example the Open Problems screen indicates that DIMM 8 on CPU 0 has an uncorrectable ECC fault In this example the hardware fault with DIMM 8 of CPU 0 on blade 2 BL2 requires local access to the server ORACLE Integrated Lights Out Manager System Emaan Marian Pen Problems Tree topea patim D leper b Ferrite Conto not T ORNO FOP gt Heat Managem ent Open Prepieme b System Managenert i Power Managemen Probie 4 Tone Stave PODS CPU 0 DMM Qmd b ILOM Asmenisramr t ue Cer 25 12441 201 Mites Crosier Amem umorectante DCC tat on DIMM has orcwres Probabil 100 LAND ch 8257S1 O0Rl 297 7 58 eetk 202108 Part Mute MISES ZTOCME HED Saria Merb er OSFOIEAS Mefereme Decurmett PE Mawa wan termereySPR6 900 US View the System Log The System Log provides additional detailed information about the error event including the se
92. le CRU Servicing a Fabric Expansion Module CRU Note This component is a customer replaceable unit CRU The fabric expansion module FEM is available in either single width or double width form factor Figure Legend 1 FEM double width form factor 2 FEM single width form factor Install in FEM 0 Use these procedures to remove and install a fabric expansion module FEM card option Remove a FEM on page 88 Install a FEM on page 88 87 Servicing a Fabric Expansion Module CRU 88 Next Steps Remove a FEM Prepare the server module for service See Preparing for Service on page 43 Insert a filler panel into the empty server slot to reduce the possibility of a system shut down Pull the FEM card up and out of the motherboard Install a FEM on page 88 Return the Server Module to Operation on page 127 Install a FEM Prepare the server module for service See Preparing for Service on page 43 Remove the existing FEM card See Remove a FEM on page 88 Slide the FEM card into the support bracket at a slight angle Ensure that the edge of the card is under the clips on the bracket Note Always install a single width form factor FEM in FEM 0 Sun Blade X4 2B Service Manual March 2014 Servicing a RAID Expansion Module CRU 4 Press the FEM card carefully into the connector NextSteps Return the Server Module to Op
93. le ILOM on page 23 About Front and Rear Panels Sun Blade X4 2B Installation Guide About Front and Rear Panels This section describes the front and rear panels of the server module Front Panel Indicators and Buttons on page 13 Rear Panel of the Server Module on page 17 UCP and the Multi Port Dongle Cable on page 19 Front Panel Features The following illustration shows front panel features on the Sun Blade X4 2B 10 17 12 Sun Blade X4 2B Service Manual March 2014 Front Panel Indicators and Buttons Figure Legend 1 Locate Button and Indicator white 2 Ready to Remove Indicator blue 3 Service Action Required Indicator amber 4 Power OK Indicator green 5 Power button 6 NMI Reset button Service only 7 RFID tag with serial number 10 11 12 13 14 USB ports 2 Universal connector port UCP Storage drive HDD 0 Storage drive HDD 1 Storage drive HDD 2 Storage drive HDD 3 Ejector levers See Also Front Panel Indicators and Buttons on page 13 Front Panel Indicators and Buttons The topics included in this section show the location of the Sun Blade X4 2B front panel indicators and buttons and describe their functions Location of Front Panel Indicators and Buttons The following illustration shows the server module front panel indicator and button locations Front Panel Indicators and Buttons ica L
94. le ILOM Web Interface Open a browser and use the server module s SP IP address as the URL For information about how to obtain the IP address of the SP refer to the Oracle Integrated Lights Out Manager 3 1 Users Guide in the Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection Type a user name and password as follows User name root Password changeme The Oracle ILOM SP web interface screen appears Click the Remote Control tab Click the Redirection tab Click the Start Redirection button The remote console window appears and prompts you for your user name and password again and then the current POST checkpoint screen appears To view POST checkpoint codes use Oracle ILOM to reboot the server View BIOS POST Code Checkpoints Oracle ILOM CLI on page 137 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Sun Blade X4 2B Service Manual March 2014 POST Code Checkpoint Reference Y View BIOS POST Code Checkpoints Oracle ILOM CLI 1 Access a terminal window 2 Tologin to the SP type ssh root SP_IPaddress where SP_IPaddress is the IP address of the server module SP 3 Tostart the serial console type gt start HOST console 4 The postcodes appear in the terminal window SeeAlso View BIOS POST Code Checkpoints Oracle ILOM Web Interface on page 136 POST Code Checkpoint Reference POS
95. lease the processor 108 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 10 Lift the processor out of the tool and place contact side down on an anti static mat 11 Clean the thermal compound off the top of the processor using an alcohol wipe 12 Follow the procedure for the return or the disposal of the processor NextSteps Install a Processor FRU on page 109 v Install a Processor FRU Before You Begin Preparing for Service on page 43 Remove a Processor Heat Sink FRU on page 101 Remove a Processor FRU on page 102 1 Unpack the replacement processor and place it on an anti static mat 2 Ensure that the two processor socket release levers and the processor pressure frame are in the fully open position 109 Processor Fault Remind Circuit 3 Pushtheremoval insertion tool button on the top of the tool 110 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 4 Turnthe tool upside down lift the processor by its edges and place it circuit side up in the tool Ensure that the triangle on the corner of the processor aligns with the triangle on the side of the processor removal replacement tool 111 Processor Fault Remind Circuit 5 While still holding the tool in the upside down position press the release lever which is now facing downward to secure the processor in the tool When the lever is pressed t
96. llustration shows the motherboard DIMM slot numbering and DIMM slot locations within the Sun Blade X4 2B enclosure TEE j au E i F Faut Reming Button Fast Reming LED DIMM Faut LEDs 0 03 06 OF 01 D 02 0ta O 05 D OF Detailed Memory Population Rules Rule 1 Always populate the channels as follows See the following figure 1 Fill up all the blue sockets Always populate the DIMMs furthest from the processor blue sockets first 79 DIMM Population Rules and Guidelines 2 Fill up all the white sockets 3 Fill up the black sockets Example A processor with four DIMMs A processor with eight DIMMs A processor with 12 DIMMs Configuration Install four DIMMs in blue sockets DO D3 D6 and D9 Install four DIMMs in blue sockets D0 D3 D6 and D9 and four more DIMMs in the white sockets D1 D4 D7 and D10 Install processors in all the sockets as shown in the following figure The following figure shows the DIMM slot designations and population order for the Sun Blade X4 2B Sockets Slot Location _ Pam ist 0 03 06 09 ane 01 04 0200 mie 02 08 08 07 80 Sun Blade X4 2B Service Manual March 2014 DIMM Population Rules and Guidelines Tip This is known as the fill farthest approach to DIMM installation Rule 2 Memory symmetry across processors is required Processor 1 memory must match processor 0 memory in placem
97. m the top of the processor by gently wiggling the heat sink left and right while pulling upward A thin layer of thermal compound separates the heat sink and the processor This compound also acts as an adhesive Note Do not allow the thermal compound to contaminate the work space or other components Place the heat sink upside down on a flat surface Remove a Processor FRU on page 102 Remove a Processor FRU Caution Component damage Processor socket pins are fragile A light touch can bend the processor socket pins and damage the board beyond repair Avoid contact with the processor socket pins See Remove a Processor Heat Sink FRU on page 101 Processor replacement tool model LGA2011 green label is required for this procedure Caution Component damage Use the correct processor replacement tool Attempting to replace the processor using the incorrect tool could result in irreparable damage to the processor or the motherboard Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit 1 Unpack the processor and processor removal insertion tool from the replacement processor packaging Leave the processor in the anti static tray until it is ready to be installed 2 Release the two processor pressure frame retaining levers by moving them to their fully open position The levers are on the right and left side of the processor retaining frame and are held in place by a retain
98. mory modules in the Sun Blade X4 2B Use these procedures to service DIMMs DIMM Fault Remind Circuit and ECC Errors on page 74 Identify Faulty DIMMs on page 77 DIMM Population Rules and Guidelines on page 78 Remove DIMMs on page 82 Install DIMMs on page 83 DIMM Fault Remind Circuit and ECC Errors The following topics describe the components of the Fault Remind circuitry Fault Remind Button and Charge Status Indicator on page 74 DIMM Fault Indicators on page 75 Fault Remind Button and Charge Status Indicator Sun Blade X4 2B Service Manual March 2014 DIMM Fault Remind Circuit and ECC Errors The blue Fault Remind button SW3001 is located on the motherboard next to the Charge Status indicator CR3002 The Charge Status indicator indicates the usability of the test circuit When the Fault Remind button is pressed the Charge Status indicator lights green to indicate that there is sufficient voltage present in the Fault Remind circuit to activate the fault indicators DIMM Fault indicators identify DIMMs in a fault state Note Do not press the white Clear CMOS Button SW1801 Note Press the blue Fault Remind button within 15 minutes of removing the server from the chassis If the green Charge Status indicator fails to light when you press the Fault Remind button it is likely that the Fault Remind circuit has lost its charge DIMM Fault Indicators The DI
99. n To power off remotely use the server OS shutdown procedure or Oracle ILOM You can perform either a graceful or an immediate shutdown of the server If possible shut down the server gracefully using the server OS shutdown procedure or Oracle ILOM An immediate shutdown should be used in emergency situations or when you know that the loss of data is nonexistent or minimal Power descriptions follow Full Power Full power is the normal operational state for the server When the server enters full power power is supplied to all the server components the server boots and the operating system OS functions You achieve full power by pressing the Power button on the server front panel when the server is in standby power You can also achieve full power by powering on the server from Oracle ILOM Once the server is operating in full power the Power OK indicator is on continuously does not blink Standby Power Standby power is a non operating state OS does not boot in which low level power is supplied only to the components that are required to run the service processor SP and Oracle ILOM To enter standby power install the server into a fully powered chassis but do not press the front panel Power button You can also enter standby power by powering off the server from full power using one of the power off methods described in Powering Down the Server Module on page 47 When entering standby power mode the server
100. n page 73 Note For instructions for adding or replacing chassis component filler panels for example network modules or PCI Express modules refer to the documentation supplied with your chassis Install Server Module Filler Panels Install a server module filler panel after removing a server module from the chassis The filler panel maintains cooling and prevents chassis shutdown For more information about filler panels see Server Module and Component Filler Panels on page 56 Caution Chassis shutdown due to over temperature Vacant slots disrupt the chassis cooling Fill vacant slots within 60 seconds of removing a server module storage module of filler panel Locate the vacant server module slot in the chassis Ensure that the filler panel release lever is in the fully open position Align the filler panel with the vacant slot in the chassis ensuring that the release lever is on the right 57 Server Module and Component Filler Panels 58 4 Next Steps Slide the filler panel into the vacant slot until it stops Close the release lever until it locks clicks the filler panel in place Remove the Server Module Top Cover on page 58 Remove the Server Module Top Cover You need to remove the server module cover to access the mother board Fault Remind circuitry and service components inside the server Power off the server module See Powering Down the Server Module on page 47 Remo
101. nal in single processor systems ADD IN CARDS Enable or disable the add in cards REM FEM 0 FEM 1 EM 0 EM 1 REM IO Enable Disabled Enabled Enable or disable I O for the add in card Enabled OpROM Enable Disabled Enabled Enable or disable Option ROM for the add in card Enabled FEM 0 IO Enable Disabled Enabled Enable or disable I O for the add in card Enabled OpROM Enable Disabled Enabled Enable or disable Option ROM for the add in card Enabled FEM 1 IO Enable Disabled Enabled Enable or disable I O for the add in card Enabled OpROM Enable Disabled Enabled Enable or disable Option ROM for the add in card Enabled EM0 IO Enable Disabled Enabled Enable or disable I O for the add in card Enabled OpROM Enable Disabled Enabled Enable or disable Option ROM for the add in card Enabled 167 BIOS 1 0 Menu Selections 168 1 0 Setup Options Options Defaults Description EM1 IO Enable Disabled Enabled Enable or disable I O for the add in card Enabled OpROM Enable Disabled Enabled Enable or disable Option ROM for the add in card Enabled Maximum Link Displays speed as GEN2 De Emph 1 3 5 dB Speed PCI Hot Plug Change PCI Express and standard HP controller settings Setti Tee Ifenabled allows BIOS built in hot plug support Use this feature if OS does not support PCI Express and SHPC hot plug natively Use this feature to enable or disable
102. nd 77 78 lever and release storage drives 68 Locate 14 buttons Continued locations 13 NMI 17 Power 16 c Charge Status indicator 41 chassis 21 system 21 chassis monitoring module CMM See CMM clearing faults Oracle ILOM CLI 133 CMM Oracle ILOM 22 cold reset 47 cold service components 26 command line interface CLI See Oracle I LOM complete power removal 47 components replaceable 24 26 serviceability 26 servicing 63 126 corrupt SP recovering 41 42 cover server module installing 128 129 removing 58 59 CPUs See processors CRU list 26 177 Index D diagnosing hardware faults 36 37 DIMMs Fault Remind circuit 74 identify faulty 77 78 installing 83 84 population rules and guidelines 78 removing 82 83 dongle cable attaching 21 connections 19 drives See storage drives E electrostatic discharge ESD precautions 54 55 Escalation mode 124 F Fabric Expansion Module FEM See FEM fault clearing 133 indicator 41 67 74 75 77 78 Fault Remind button 77 78 97 Fault Remind circuit DIMMand CPU 41 DIMMs 74 processor 97 features front panel 12 rear panel 17 FEM installing 88 89 removing 88 servicing 87 filler panels 56 installing server module 57 58 storage drive 73 removing server module 129 130 178 Sun Blade X4 2B Service Manual March 2014 filler panels removing Continued storage dirve 73 firmware troubleshooting 41 42 front
103. nd release button 68 RAID 69 removing 70 71 Sun Blade 6000 Modular System Chassis 21 Sun Blase 6000 21 SysSN See serial number system battery replacing type CR2032 125 126 system event log SEL Oracle ILOM 76 77 T thermal compound applying 115 tool processor 94 tools 61 diagnosing 36 troubleshooting firmware 41 42 server module 29 42 error correction and parity 76 77 power 39 41 U universal connector port UCP 19 21 updating FRUID 124 USB flash drives removing 85 servicing 84 USB flash sticks installing 86 servicing 84 V viewing POST codes Oracle ILOM CLI 137 Oracle ILOM web interface 136 W warm reset 47 181 182
104. nd the server module enclosure The motherboard and the disk backplane are shipped installed in the enclosure Do not remove the motherboard or the disk backplane from the enclosure If either of these components fails replace the entire motherboard assembly To replace the motherboard assembly transfer all reusable components from the failed assembly to the replacement assembly and update the FRUID using the following procedures Remove Motherboard Assembly Components FRU on page 117 Install Motherboard Assembly Components FRU on page 121 Update FRUID Service Only on page 124 Remove Motherboard Assembly Components FRU Use this procedure to replace the motherboard assembly if the motherboard or the disk backplane fails Caution The motherboard should be serviced only by an Oracle qualified service technician Caution Ensure that all power is removed from the server before removing or installing the server module enclosure 117 Servicing the Motherboard Assembly FRU 118 A Caution These procedures require that you handle components that are sensitive to electrostatic discharge This sensitivity can cause the components to fail To avoid damage ensure that you follow anti static practices as described in Performing ESD and Anti static Prevention Measures on page 53 Back up the SP configuration Refer to http www oracle com goto x86AdminDiag docs Prepare the server module f
105. ne Standard Checkpoints PEI Phase Status Code Description Progress Codes 0x10 PEI Core is started 0x11 Pre memory CPU initialization is started 0x12 Pre memory CPU initialization CPU module specific 0x13 Pre memory CPU initialization CPU module specific 0x14 Pre memory CPU initialization CPU module specific 0x15 Pre memory North Bridge initialization is started 0x16 Pre Memory North Bridge initialization North Bridge module specific 0x17 Pre Memory North Bridge initialization North Bridge module specific 0x18 Pre Memory North Bridge initialization North Bridge module specific 0x19 Pre memory South Bridge initialization is started Ox1A Pre memory South Bridge initialization South Bridge module specific 0x1B Pre memory South Bridge initialization South Bridge module specific 0x1C Pre memory South Bridge initialization South Bridge module specific Ox1D 0x2A OEM pre memory initialization codes 0x2B Memory initialization Serial Presence Detect SPD data reading 0x2C Memory initialization Memory presence detection 139 POST Code Checkpoint Reference 140 Status Code Description 0x2D Memory initialization Programming memory timing information 0x2E Memory initialization Configuring memory 0x2F Memory initialization other 0x30 Reserved for ASL see ASL Status C
106. nts on page 24 27 28 Troubleshooting the Server Module These sections introduce the diagnostic tools and strategies available to help you diagnose problems with the Sun Blade X4 2B Description Link Troubleshoot server Troubleshooting Server hardware problems Module Hardware Faults on page 29 Find additional Troubleshooting and troubleshooting and Diagnostic Information on diagnostic information page 37 Understand the About the DIMM and motherboard based test Processor Test Circuit on circuit page 41 Gather information about the system to help a service engineer or technician work on your system Gather Service Information on page 38 Investigate power issues Troubleshoot Server Module Power Problems on page 39 Recover the SP firmware Service personnel only Recover the SP Firmware Using the Preboot Menu Service Only on page 41 Troubleshooting Server Module Hardware Faults When a server hardware problem occurs the system lights the Service Action Required indicator and captures it as an event in the system event log SEL If you have set up notifications through Oracle ILOM you also receive an alert through the notification method you chose When notified that a hardware fault has occurred you should investigate it immediately 29 Service Troubleshooting Task List Use the following to investigate a hardware related fa
107. ocs http www oracle com goto ILOM docs Troubleshoot Server Module Power Problems Ifthe server module does not power on to either a full power or standby power state the issue might be related to Sun Blade 6000 Chassis power limitations Power limitations are managed by the CMM Oracle Integrated Lights Out Management ILOM Every time a server module attempts to power on it queries the CMM Oracle ILOM to ensure that sufficient power is available from the chassis power supply units PSUs If the PSUs cannot supply enough power the CMM Oracle ILOM prevents the server module from receiving power standby and full and the server module front panel OK Power indicator blinks and does not display solid The chassis power supplies can only supply enough power for certain configurations of server modules and storage modules Review the power supply and the slot configurations the 39 Locate the Server Module Serial Number 40 2 number of server modules and storage modules of your chassis and refer to the Sun Blade X4 2B Product Notes document for the server module and the Sun Blade 6000 Chassis for configuration information Use this procedure to troubleshoot server module power on issues If the server module fails to power on to a standby or full power state Log into the CMM ILOM Review the system event log SEL messages ORACLE Integrated Lights Out Manager System mtoematon St COR pon Probe 1 Remete
108. odes section below 0x31 Memory Installed 0x32 CPU post memory initialization is started 0x33 CPU post memory initialization Cache initialization 0x34 CPU post memory initialization Application Processor s AP initialization 0x35 CPU post memory initialization Boot Strap Processor BSP selection 0x36 CPU post memory initialization System Management Mode SMM initialization 0x37 Post Memory North Bridge initialization is started 0x38 Post Memory North Bridge initialization North Bridge module specific 0x39 Post Memory North Bridge initialization North Bridge module specific 0x3A Post Memory North Bridge initialization North Bridge module specific 0x3B Post Memory South Bridge initialization is started 0x3C Post Memory South Bridge initialization South Bridge module specific 0x3D Post Memory South Bridge initialization South Bridge module specific 0x3E Post Memory South Bridge initialization South Bridge module specific 0x3F 0x4E OEM post memory initialization codes 0x4F DXE IPL is started PEI Error Codes 0x50 Memory initialization error Invalid memory type or incompatible memory speed 0x51 Memory initialization error SPD reading has failed 0x52 Memory initialization error Invalid memory size or memory modules do not match 0x53 Memory initialization error No usable memory detected 0x54 Unspecified memory initialization error 0x55 Memory not installed 0x56 Invalid CPU type or speed Sun Blade X4 2B Ser
109. odule from the Sun Blade Chassis on page 55 Powering the server module from full power mode to standby power mode does not completely remove power from the server If you need to completely remove power from the server module to perform a cold reset or to place it in an non powered state disengage the server module from the power connections on the chassis mid plane by partially removing it m This procedure is performed locally requiring physical access to the server Sun Blade X4 2B Service Manual March 2014 Performing ESD and Anti static Prevention Measures 1 Place the server module in standby power mode See Powering Down the Server Module on page 47 2 To unlock the server module ejector arms squeeze together the green tabs on the ends of ejector arms 3 To disengage the server module from the chassis internal connector rotate both ejector arms away from the server module at the same time until they are fully extended This action disengages the server module places it in a no power state and leaves it protruding from the front of the chassis approximately three inches 4 If youare performing a cold reset wait at least 60 seconds before reengaging the server module and chassis backplane connectors See Also About Server Power States and Resets on page 47 Remove the Server Module from the Sun Blade Chassis on page 55 Performing ESD and Anti static Prevention Measures Server components such
110. om the chassis If necessary remove the server module filler panel Caution Over temperature condition Do not operate the chassis with empty slots Always insert a server module filler panel into an empty slot within 60 seconds to reduce the possibility of server module shutdown due to overheating Pull the lever handle out and eject the server module filler panel Retain the server module filler panel Unlock the server module lever handles and rotate them to their fully open position To unlock the handles squeeze the green color lock releases on the end of the handles Rotate the handles outward away from the front of the server module Position the server module vertically so that the ejectors are on the right Sun Blade X4 2B Service Manual March 2014 Powering On the Server Module 4 Next Steps Push the server module into the slot until it stops Ensure that the pawl on the end handle is aligned with the slot on the chassis side wall and rotate both levers inward toward the server module until the locks on the end of the handle click into place Rotating the levers draws the server module into the chassis and engages the connector on the server with the internal connector on the chassis mid plane The server module is now flush with the chassis and the ejectors are locked Note When the server module is inserted into a powered on chassis all front panel indicators blink three times If the chassis
111. on is invoked and the contents are rebuilt from the rest of the array with no need to reconfigure the RAID parameters If the replaced storage device was configured as a hot spare the new HDD is automatically configured as a new hot spare Sun Blade X4 2B Service Manual March 2014 About Disk Backplane Cabling Remove Storage Drive Filler Panels Locate the storage drive filler panel to be removed from the server Unlatch the storage drive filler panel and rotate the lever to its fully opened position 1 Remove the filler panel from the slot by holding the opened release lever and gently sliding the filler panel toward you 2 Insert Storage Drive Filler Panels Locate the vacant storage drive module slot in the server module Ensure that the release lever on the filler panel is fully opened Slide a standard storage drive filler panel into the vacant storage drive slot until the release lever engages with the chassis 1 The release lever starts to close as it makes contact with the chassis Do not slide the filler panel in all the way Leave the filler panel out approximately 0 25 to 0 50 inch 6 to 12 mm from the opening Close the release lever until it clicks into place and is flush with the front of the server 2 73 Servicing DIMMs CRU Servicing DIMMs CRU 74 Note This component is a customer replaceable unit CRU This section describes how to diagnose remove and replace DDR3 LV DIMM me
112. onent is a field replaceable unit FRU A part designated as a FRU must be replaced by an Oracle qualified service technician Use these procedures to remove and install processor and heat sink assemblies Selecting the Correct Processor Removal Replacement Tool on page 94 Processor Fault Remind Circuit on page 97 Identify a Faulty Processor on page 100 Remove a Processor Heat Sink FRU on page 101 Remove a Processor FRU on page 102 Install a Processor FRU on page 109 Install a Processor Heat Sink FRU on page 114 When replacing processors you must install processors CPUs of the same speeds on the same motherboard Selecting the Correct Processor Removal Replacement Tool Caution Component damage The correct processor removal replacement tool must be used to remove and replace a processor otherwise the processor or the processor socket might be damaged Selecting the correct processor removal replacement tool is a two step process First you determine the size of the processor that is being replaced then you select the removal replacement tool that fits that size The processors supported by the Sun Blade X4 2B are available in two sizes The processors with 10 or fewer cores are smaller than the processors with 12 cores You can determine the size of the processor that you are going to remove and replace in either of these two ways m Use Oracle Integrated Lights Out Manager
113. onents that are sensitive to static discharge This sensitivity can cause components to fail See Performing ESD and Anti static Prevention Measures on page 53 Verify that the charge status indicator is lit green A lit green Charge Status indicator located next to the Fault Remind button indicates that the Fault Remind indicator circuit is working Note The Charge Status indicator shows the test circuit power level If the power in the circuit is depleted the Charge Status and the Fault Remind indicators do not light To recharge the circuit insert the server module into a powered on chassis Press and hold the blue Fault Remind button on the motherboard SW3001 Note the location of the faulty DIMMs on the motherboard A lit amber indicator next to a DIMM slot indicates a faulty DIMM 77 DIMM Population Rules and Guidelines 78 Next Steps See Also Indicator State DIMM Status Off Operating properly On amber Faulty Ensure that all DIMMs are seated correctly in their connector slots If re seating the DIMM does not fix the problem remove and replace the faulty DIMM Note The DIMM Fault indicator remains on when the Fault Remind button is pressed after the DIMM is re seated The server module must be powered up again to verify if re seating fixes the DIMM problem Remove DIMMs on page 82 DIMM Population Rules and Guidelines on page 78 About the DIMM and Processor Test Cir
114. or Service on page 43 Note You do not have to remove the server module top cover to access the rear USB ports Locate the USB ports PO Oracle System Assistant and P1 on the back of the motherboard Pull the USB flash stick out of the USB port Return the Server Module to Operation on page 127 Install USB Flash Sticks on page 86 85 Servicing USB Flash Sticks CRU v A Next Steps 86 Install USB Flash Sticks Caution Data loss Oracle System Assistant OSA software resides on a USB flash drive and comes preinstalled on X4 2B servers in USB slot PO Do not remove the Oracle System Assistant USB drive For information about Oracle System Assistant see http www oracle com goto x86AdminDiag docs Prepare the server module for service See Preparing for Service on page 43 Note You do not have to remove the server module top cover to access the rear USB ports Locate the correct rear USB port PO Oracle System Assistant or P1 Push the USB flash drive into port 0 or 1 Caution Component damage or data loss USB flash sticks must fit inside the rear of the motherboard Installing a longer USB drive on the rear port might damage the blade when inserted into the chassis Drives can be no larger than 7 5 mm wide and 43 0 mm deep Return the Server Module to Operation on page 127 Sun Blade X4 2B Service Manual March 2014 Servicing a Fabric Expansion Modu
115. or service For instructions see Preparing for Service on page 43 Insert a blade filler panel into the empty chassis slot See Install Server Module Filler Panels on page 57 Caution Data loss and over temperature condition possible if slots are open more than one minute Place the removed server module on an anti static mat next to the replacement the server module See Performing ESD and Anti static Prevention Measures on page 53 Label the server module components before removal to ensure components are returned to original locations Storage drives USB flash sticks DIMMs CPUs FEM REM See About System Components on page 24 Remove any storage drives from the enclosure and install them on the replacement enclosure For instructions see Servicing a Storage Drive CRU on page 63 Remove any storage drive filler panels from the enclosure and install them on the replacement enclosure For instructions see Remove Storage Drive Filler Panels on page 73 and Install Server Module Filler Panels on page 57 Sun Blade X4 2B Service Manual March 2014 Servicing the Motherboard Assembly FRU 10 11 12 13 Remove the internal USB flash sticks from the motherboard and install them on the replacement motherboard Note the flash drive positions 0 and 1 For instructions see Remove USB Flash Sticks on page 85 Remove the internal FEM car
116. ot using Oracle ILOM CLI For Oracle ILOM login information refer to http www oracle com goto x86AdminDiag docs To list all known faults on the system type gt show SP faultmgmt The server lists all known faults For example the output of the following command indicates a known fault on processor PO gt show SP faultmgmt Targets SYS MB P O Properties Commands cd show To clear the fault type gt set Target clear_fault_action true where Target is the Target listed in the output of the show SP faultmgmt command entered in the previous step For example to clear the fault on processor PO from the previous example above gt set SYS MB PQ clear_fault_action true Are you sure you want to clear SYS MB PQ y n y Set clear fault action to true Close the Oracle ILOM session 133 134 BIOS Power On Self Test POST Checkpoints This section explains POST code checkpoint testing provides methods to view POST checkpoint codes lists the POST code checkpoints and describes how to configure POST code checkpoint options Note For information about accessing the BIOS Setup Utility refer to the Oracle x86 Administration Guide for X4 Series Servers http www oracle com goto x86AdminDiag docs The following sections are covered Overview of POST code checkpoint memory testing POST Code Checkpoint Memory Testing on page 135 Procedures for viewin
117. r Remotely Oracle ILOM Web Interface on page 60 Turn On the Locate Indicator Remotely Oracle ILOM CLI on page 59 51 About Server Power States and Resets Next Steps Before You Begin 52 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Power Off Remote Oracle ILOM Web Interface Log in to the server module Oracle ILOM web interface To log in open a web browser and direct it using the IP address of the server module SP Log in as root or a user with administrator privileges For more information refer to the server Administration Guide www oracle com goto x86AdminDiag docs The Summary screen appears In the Actions section of the Summary screen verify that the power state is ON To perform a graceful power off of the server click the Turn Off button Alternatively other power off options are available in the Host Management gt Power Control screen Note An immediate shutdown option should only be used in emergency situations or when you know that the loss of data is nonexistent or acceptable Click OK About Server Power States and Resets on page 47 Turn On the Locate Indicator Remotely Oracle ILOM Web Interface on page 60 Turn On the Locate Indicator Remotely Oracle ILOM CLI on page 59 Remove Power Completely Note For the server module removal procedure see Remove the Server M
118. r States and Resets on page 47 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 http www oracle com goto x86AdminDiag docs From the host OS open an SSH session Log in to the server module Oracle ILOM CLI as a user with root or full administrator privileges To power on the system type the following command start System Power On Oracle ILOM SP Web Interface You can use the Oracle ILOM web interface to apply full power to the server module About Server Power States and Resets on page 47 Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 http www oracle com goto x86AdminDiag docs Open a web browser Direct the browser using the server module SP IP address Log in to the server module s Oracle ILOM as a root or a user with administrator privileges The Oracle LOM Summary screen appears Sun Blade X4 2B Service Manual March 2014 Powering On the Server Module See Also In the Actions section of the Summary screen verify that the Power State is set to OFF To power on the server click Turn On The server module powers on to full power state and boots Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Clear Server Module Faults Log in to the server as ro
119. r field replaceable units FRU or customer replaceable units CRU A part designated as a FRU must be replaced by an Oracle qualified service technician The following table lists the FRU and CRU components Component Description Designation HDDs or SSDs and fillers CRU DIMMs and fillers CRU Battery system CRU USB 2 0 drives rear CRU FEM CRU REM CRU Processor and heat sink assembly CPU FRU Motherboard and blade enclosure assembly FRU See Also About System Components on page 24 Component Serviceability Components are either hot serviceable or cold serviceable Hot service capability allows you to safely remove this component while the server module is running Cold service capability requires a powered off state so you need to remove the server module from the chassis The following table lists the serviceability of components Component Description Serviceability HDDs or SSDs and fillers Hot DIMMs and optional fillers Cold Battery system Cold USB 2 0 drives rear Cold 1 For instructions on safe removal of HDDs or SSDs consult your operating system Server module must be removed from the chassis to access Sun Blade X4 2B Service Manual March 2014 Component Serviceability Component Description Serviceability FEM Cold REM Cold Processor and heat sink assembly CPU Cold Motherboard and blade enclosure assembly Cold See Also About System Compone
120. r so the flat side of the connector aligns with the flat side of the UCP 2 Gently squeeze the sides of the multi port cable connector and insert the multi port cable into the UCP 3 Connect the devices using the appropriate interfaces For an overview of the available interfaces on the multi port cable see UCP and the Multi Port Dongle Cable on page 19 A Caution Component damage When not in use do not leave the cable attached to the server module The multi port cable is designed for temporary use 4 Todisconnect the multi port cable gently squeeze the sides of the cable connector and pull it away from the server module About the Chassis This section includes Sun Blade 6000 modular system chassis information The System Chassis on page 21 The Chassis Monitoring Module CMM on page 22 About Oracle ILOM on page 23 The System Chassis The Sun Blade X4 2B is used in a Sun Blade 6000 modular system chassis When fully loaded the chassis can hold a combination of up to ten storage modules and server modules Server modules draw more power than storage modules so power limitations apply to the number of server modules that can be installed in a Sun Blade 6000 21 The Chassis Monitoring Module CMM 22 For more information about the Sun Blade X4 2B configuration and compatibility see Supported Hardware in Sun Blade X4 2B Product Notes See Also Sun Blade 6000 Modular Sy
121. ry not Installed 1 Memory was installed twice InstallPeiMemory routine in PEI Core called twice 2 Recovery started 3 DXEIPL was not found 3 DXE Core Firmware Volume was not found 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available Standard Checkpoints DXE Phase Status Code Description 0x60 DXE Core is started 0x61 NVRAM initialization 0x62 Installation of the South Bridge Runtime Services 0x63 CPU DXF initialization is started 0x64 CPU DXE initialization CPU module specific 0x65 CPU DXF initialization CPU module specific 0x66 CPU DXF initialization CPU module specific 0x67 CPU DXF initialization CPU module specific 0x68 PCI host bridge initialization 0x69 North Bridge DXE initialization is started Ox6A North Bridge DXE SMM initialization is started 0x6B North Bridge DXE initialization North Bridge module specific 0x6C North Bridge DXE initialization North Bridge module specific Sun Blade X4 2B Service Manual March 2014 POST Code Checkpoint Reference Status Code Description 0x6D North Bridge DXE initialization North Bridge module specific Ox6E North Bridge DXE initialization North Bridge module specific Ox6F North Bridge DXE initialization North Bridge module specific 0x70 South Bridge DXE initialization is started 0x71 South Bridge DXE SMM initi
122. s Defaults Description EHCI Hand off Disabled Disabled Enable or disable Enhanced Host Controller Interface EHCI Enabled hand off support Port 60 64 Disabled Enabled Enable I O port 60h 64h emulation support Enable this setting Emulation Enabled for the complete USB keyboard legacy support for non USB aware operating systems All USB Devices Disabled Enabled Enable or disable all USB devices Enabled Rear Port 0 Disabled Enabled Enable or disable USB Port 0 Enabled Rear Port 1 Disabled Enabled Enable or disable USB Port 1 Enabled Front Port 0 Disabled Enabled Enable or disable USB Port 2 Enabled Front Port 1 Disabled Enabled Enable or disable USB Port 3 Enabled Internal Port 0 Disabled Enabled Enable or disable USB Port 4 Enabled Internal Port 1 Disabled Enabled Enable or disable USB Port 5 Enabled SERIAL PORT Provides the capability to redirect console output input to the CONSOLE serial port Graphic output is not redirected BIOS serial REDIRECTION console redirection lets you monitor BIOS POST messages and navigate the BIOS Setup Utility menus and Option ROMs from a terminal connected to the server using a serial connection External Serial Port System System Control whether the external serial port connects to the BMC Baseboard Management Controller BMC or directly to the system Set to BMC for serial link management EMS Console Disabled Disabled Enable or disable console redirec
123. s affiliates are not responsible or and expressly disclaim all warranties of any kind with respect to third party content products and services Oracle Corporation and its affiliates will not be responsible for any loss costs or damages incurred due to your access to or use of third party content products or services Ce logiciel et la documentation qui l accompagne sont prot g s par les lois sur la propri t intellectuelle Ils sont conc d s sous licence et soumis des restrictions utilisation et de divulgation Sauf disposition de votre contrat de licence ou de la loi vous ne pouvez pas copier reproduire traduire diffuser modifier breveter transmettre distribuer exposer ex cuter publier ou afficher le logiciel m me partiellement sous quelque forme et par quelque proc d que ce soit Par ailleurs il est interdit de proc der toute ing nierie inverse du logiciel de le d sassembler ou de le d compiler except a des fins d interop rabilit avec des logiciels tiers ou tel que prescrit par la loi Les informations fournies dans ce document sont susceptibles de modification sans pr avis Par ailleurs Oracle Corporation ne garantit pas quelles soient exemptes derreurs et vous invite le cas ch ant a lui en faire part par crit Si ce logiciel ou la documentation qui l accompagne est conc d sous licence au Gouvernement des Etats Unis ou toute entit qui d livre la licence de ce logiciel ou l utilise
124. sent Sun Blade X4 2B Service Manual March 2014 Returning the Server Module to Operation 1 Next Steps 2 Place the cover on the server module allowing approximately 0 5 inch 12 mm to extend over the rear of the chassis Slide the top cover toward the front of the server module chassis until it locks into place Ensure that you slide the cover under the tabs at the front of the server module Gently press down on the cover to engage it with the server module chassis Install the Server Module in the Chassis on page 130 Remove Server Module Filler Panel Server module filler panels occupy vacant slots to maintain cooling and proper air flow throughout the system Use this procedure to remove a server module filler panel Locate the slot in the chassis that contains server module filler panel that needs to be removed To unlatch the server module filler panel from the chassis press the button on the release lever handle and then lower the lever into the fully open position 129 Returning the Server Module to Operation 3 Next Steps 130 To remove the filler panel from the chassis hold the release lever and then gently slide the filler panel toward you Install the Server Module in the Chassis on page 130 Install the Server Module in the Chassis Caution Component damage or personal injury Blades can weigh up to 22 lbs 10kg Use two hands to install or remove the blade fr
125. ssor Heat Sink FRU The replacement processor is not shipped with a heat sink Reuse the original processor heat sink BeforeYouBegin Remove a Processor FRU on page 102 Install a Processor FRU on page 109 1 Clean the heat sink Remove any dust or debris that might be lodged in the heat sink fins 114 Sun Blade X4 2B Service Manual March 2014 Processor Fault Remind Circuit Use an alcohol pad to completely clean all thermal compound from the underside of the heat sink Use the syringe supplied with the replacement processor to apply the entire contents approximately 0 1 ml of thermal compound as a single dollop to the center of the top of the processor Note Do not distribute or spread the compound the pressure applied when attaching the heat sink performs this action 115 Processor Fault Remind Circuit Next Steps 116 Position the heat sink over the processor aligning it with the threaded mounting posts Orient the heat sink so that the screws line up with the mounting posts The processor heat sink is not symmetrical Caution Component damage When handling the heat sink do not transfer the compound to other server components Carefully lower the heat sink onto the processor taking care to reduce the amount of movement it makes after initial contact with the layer of thermal compound on top of the processor Caution Over temperature condition Avoid moving the he
126. stem Chassis documentation http www oracle com pls topic lookup ctx sb6000 The Chassis Monitoring Module CMM on page 22 About Oracle ILOM on page 23 The Chassis Monitoring Module CMM You manage the system and monitor the Sun Blade 6000 modular system chassis using the chassis monitoring module CMM The CMM allows you to monitor the status of the chassis and its components including server modules and storage modules using a chassis level version of Oracle Integrated Lights Out Management Oracle ILOM firmware CMM is a chassis level version of Oracle ILOM provides a single point of management interaction for all chassis functions and components You can access the CMM either remotely using SSH ora Web browser or locally using a serial cable and a tip session With the CMM Oracle ILOM you can Monitor the status of chassis and its server module and storage modules Send events using SNMP traps or e mail alerts when errors and faults occur Troubleshoot errors and faults Remotely control the power state of server modules and blades Configure the server module BIOS settings The CMM is located on the rear of the chassis The following illustration shows the back side of the chassis and the CMM indicator panel Sun Blade X4 2B Service Manual March 2014 About Oracle ILOM peo COL e soloa sioj n nf oiaoi oi oiai a ai a oia 4 4 4 ed ed J 1414 See Also Sun Blad
127. talled Whether the server was recently installed or moved How long the server exhibited symptoms m The duration or frequency of the problem Document the server settings before you make any changes If possible make one change at a time in order to isolate potential problems In this way you can maintain a controlled environment and reduce the scope of troubleshooting Note the results of any change that you make Include any errors or informational messages Check for potential device conflicts before you add a new device Check for version dependencies especially with third party software Service Troubleshooting Task List on page 30 Troubleshooting and Diagnostic Information on page 37 Locate the Server Module Serial Number 38 The server system serial number SysSN is a unique alpha numeric label that identifies your server to Oracle systems such as My Oracle Support MOS The SysSN is encoded in the server You might need it when contacting Oracle You can find the SysSN in the following locations Oracle System Assistant System Information Home screen m Oracle ILOM Summary screen Server module front panel as shown in the following figure Sun Blade X4 2B Service Manual March 2014 Locate the Server Module Serial Number Related Information About Front and Rear Panels on page 12 Powering Down the Server Module on page 47 http ww oracle com goto x86AdminDiag d
128. tely remove power wait 30 60 seconds and install the server back into the chassis Warm Reset or Reboot A warm reset of the server is a reboot or restart of the server It involves cycling the server power from full power mode to standby power mode and back to full power mode For example a warm reset might be required after a software or firmware update or when you want to launch Oracle System Assistant or access the BIOS Setup Utility Cold Reset A cold reset of the server is a restart of the server from a completely powered off state A cold reset might be required to resolve a system issue To perform a cold reset place the server module in standby power mode disconnect the server from its power source by performing a complete power removal see above wait 30 60 seconds and then connect the server to its power source See Also Power Off Graceful Power Button on page 50 Power Off Immediate Power Button on page 50 Power Off Remote Oracle ILOM CLI on page 51 Power Off Remote Oracle ILOM Web Interface on page 52 Remove Power Completely on page 52 Powering Down the Server Module on page 47 Powering On the Server Module on page 131 49 About Server Power States and Resets Y Power Off Graceful Power Button Next Steps Before You Begin 50 Note This procedure is performed locally requiring access to the server module front panel
129. tem has detected a fault with the storage drive Off Normal operation Power OK Indicator This topic describes the Power OK indicator Function 67 Identifying Storage Drive Indicators and Mechanical Components Green LED that identifies the following power state of the storage drive m Off Power is off idle SATA only or installed drive is not recognized by the system SATA HDD SSD only Green LED is off when the storage drive is idle Blink variable Drive activity On solid does not blink Drive is engaged and is receiving full power SAS HDD only Green LED is on when the storage drive is idle Note LED activity changes for drive type SAS HDD storage drive Green LED is on when the storage drive is idle SATA HDD SSD storage drive Green LED is off when the storage drive is idle Lever and Lever Release Button This topic describes the operation and purpose of the storage drive lever and the lever release button Function Press the lever release button to unlock the lever When the button is pressed the spring loaded lever unlocks and pops open m Lever functions Drive removal Use the lever to pull the drive out of the server For more information see Remove a Storage Drive on page 70 a Drive installation Use the lever to engage the drive with the internal connector For more information see Install a New Storage Drive on page 71 68 Sun Blade X4 2B Service
130. tion for Windows Emergency Redirection Enabled Management Service EMS administration Console Redirection Disabled Enabled Enable or disable console redirection Enabled Terminal Type VT100 VT100 Select the emulation for the terminal VT100 ASCII character VT set VT 100 Extends VT100 to support color function keys ag etc VT UTF8 Uses UTF8 encoding to map Unicode VT UTE8 characters onto one or more bytes ANSI Extended ASCII character set ANSI 157 BIOS Advanced Menu Selections Advanced Setup Options Options Defaults Description Bits per Second 9600 9600 Select the serial port transmission speed The speed must be 10200 matched on the connecting serial device Long or noisy lines require lower speeds 57600 115200 Data Bits 07 08 11 8 Select the data bits Parity None None A parity bit can be sent with the data bits to detect some transmission errors Even Odd None No parity bits are sent Even Parity bit is 0 if the number of 1s in the data bits is even Mark 5 Odd Parity bit is 0 ifthe number of 1s in the data bits is odd pace Mark Parity bit is always 1 Space Parity bit is always 0 Mark and Space parity do not allow for error detection They can be used as an additional data bit Stop Bits 01 02 11 1 Stop bits indicate the end of a serial data packet A start bit indicates the beginning ofa serial data packet The standard setting is 1 stop
131. two internal disk backplanes one on the right side and one on the left side The right side backplane supports drives HDD 0 and HDD 1 The left side backplane supports drives HDD 2 and HDD 3 Each backplane has three connectors one 10 pin power connector and two color coded data connectors one for each drive Power and data cables connect the backplane to connectors on the motherboard The connectors on the motherboard are labeled DBP Power for power and REM 0 REM 3 for data Cabling for the two disk backplanes Disk backplane for HDD 0 and HDD 1 Backplane power the cable connects to the nearby DBP Power connector on the MB Blue connector on the backplane HDD 0 cable connects to the REM 0 connector on the MB 69 About Disk Backplane Cabling 70 Black connector on the backplane HDD 1 cable connects to the REM 1 connector on the MB Disk backplane for HDD 2 and HDD 3 Backplane power the cable connects to the nearby DBP Power connector on the MB Blue connector on the backplane HDD 2 cable connects to the REM 2 connector on the MB Black connector on the backplane HDD 3 cable connects to REM 3 on the MB Remove a Storage Drive If necessary prepare the server module operating system before you remove drives Refer to the OS documentation Locate the storage drive in the server module bays For drive locations on the server module see Identifying Storage Drives on page 64
132. ule boot screen the BIOS Setup Utility the Oracle ILOM CLI and Oracle System Assistant From this access point you can perform server maintenance and setup tasks including installing an OS The following illustration shows the interfaces available through the UCP using the three connector multi port cable Note Multi port cables are available in two varieties a newer three cable version and a four cable version The four port cable has a DB 9 serial connector while the three port cable does not UCP and the Multi Port Dongle Cable iA Ie L i E CS ggg a a a Figure Legend 1 DB 15 video port 2 RJ 45 serial management port 3 USB 2 0 2 ports Note Your chassis might ship with a DB 9 to RJ 45 serial cable adapter The adapter allows you to attach a serial cable with a DB 9 connector to the server module using the RJ 45 port on the multi port cable See Also 20 Sun Blade X4 2B Service Manual March 2014 The System Chassis Sun Blade X4 2B Installation Guide Attach the Multi Port Dongle Cable on page 21 V Attach the Multi Port Dongle Cable Attach the multi port dongle cable to the front of the server module using the universal connector port UCP Note The port does not provide a means to permanently attach the multi port dongle cable The connection is intended for temporary usage Disconnect the cable when finished 1 Position the multi port cable connecto
133. ult Service Troubleshooting Task List on page 30 Troubleshoot Hardware Faults on page 31 Service Troubleshooting Task List These tasks provide an overview for troubleshooting a hardware fault Step Task Link 1 Gather Service Information Identify the failed component Use Oracle ILOM web interface or CLI to identify the server subsystem and failed component Review the server Product Notes After you have identified the failed component review the most recent Product Notes for the server The product notes contains up to date information about the server including hardware related issues that may affect the failed component Prepare the server for service If you have determined that the hardware fault requires service physical access to the server use Oracle ILOM to power off the server activate the Locate indicator and take the server offline Before removing the server module from the chassis prepare the work space and ensure ESD protection for the server and components Service components To service the components see the removal installation and replacement procedures in this document Note A component designated as FRU must be replaced by Oracle Service personnel Contact Oracle Service Return the server to service Before placing the server module into the chassis prepare the work space ensuring ESD protection for the server and components Gather S
134. us Codes section below OxAB Setup Input Wait 0xAC Reserved for ASL see ASL Status Codes section below 0xAD Ready To Boot event OxAE Legacy Boot event OxAF Exit Boot Services event OxBO Runtime Set Virtual Address MAP Begin OxB1 Runtime Set Virtual Address MAP End OxB2 Legacy Option ROM Initialization 0xB3 System Reset 0xB4 USB hot plug 0xB5 PCI bus hot plug 0xB6 Clean up of NVRAM OxB7 Configuration Reset reset of NVRAM settings OxB8 OxBF Reserved for future AMI codes 0xC0 OxCF OEM BDS initialization codes Sun Blade X4 2B Service Manual March 2014 POST Code Checkpoint Reference Status Code Description DXE Error Codes 0xD0 CPU initialization error 0xD1 North Bridge initialization error 0xD2 South Bridge initialization error 0xD3 Some of the Architectural Protocols are not available 0xD4 PCI resource allocation error Out of Resources 0xD5 No Space for Legacy Option ROM 0xD6 No Console Output Devices are found 0xD7 No Console Input Devices are found 0xD8 Invalid password 0xD9 Error loading Boot Option LoadImage returned error 0xDA Boot Option is failed StartImage returned error 0xDB Flash update is failed 0xDC Reset protocol is not available DXE Beep Codes of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not available 5 No Console Output Devices are found 5 No Console
135. ution The processor socket covers must be installed on the faulty motherboard otherwise damage might result to the processor sockets during handling and shipping A Caution Be careful not to allow the processor socket cover to fall into the processor socket as this could result in damage to the socket 122 Sun Blade X4 2B Service Manual March 2014 Servicing the Motherboard Assembly FRU a Open one of the processor ILM assemblies on the faulty motherboard Frames 1 and 2 b Hold the processor ILM assembly load plate open with one hand and position the processor socket cover over the top of the pressure frame so that 1 the arrow on the processor socket cover is aligned with the arrow on the load plate and 2 the fasteners on one side of the cover 123 Servicing the Motherboard Assembly FRU 124 Next Steps Next Steps the fasteners are located on the underside of the cover are inside the load plate it does not matter which side and use your thumb to press the other side of the processor socket cover into the load plate 3 You will hear a clicking sound when the processor socket cover snaps into place c Close the processor ILM assembly load plate 4 and 5 d Repeat Step a through Step c above to install the second processor socket cover on the faulty motherboard Prepare the server module for operation See Returning the Server Module to Operation on page 127 Note Do not power on the
136. ve the server module from the chassis See Remove the Server Module from the Sun Blade Chassis on page 55 Attach an anti static wrist strap See Set Up for ESD Prevention on page 54 Press down on the server module cover release button and using the indent for leverage slide the top cover toward the rear of the server module chassis approximately 0 5 inch 12 mm Sun Blade X4 2B Service Manual March 2014 Turning the Locate Indicator On and Off 5 Liftthe cover straight up from the server module NextSteps Servicing Server Module Components on page 63 Turning the Locate Indicator On and Off This section provides procedures for turning the Locate indicator on and off remotely using Oracle ILOM and locally using the front panel Locate button so you can identify the server module within the chassis Turn On the Locate Indicator Remotely Oracle ILOM CLI on page 59 Turn On the Locate Indicator Remotely Oracle LOM Web Interface on page 60 Turn the Locate Indicator On and Off Locally on page 61 v Turn On the Locate Indicator Remotely Oracle ILOM CLI Before going to the server activate the server s Locate indicator This allows you to identify the correct server module within the chassis 1 Login tothe Oracle ILOM CLI See Access Oracle ILOM Using CLI in X4 Series Administration Guide The CLI prompt appears gt 59 Turning the Locate Indicator On and
137. verity the component or subsystem and the date and time the event occurred Replace the failed component a To prepare the server for service see Preparing the Server Module for Component Replacement on page 43 b To service components see Servicing Server Module Components on page 63 c To return the server to service see Returning the Server Module to Operation on page 127 After servicing the component you might need to clear the fault in Oracle ILOM Refer the component service procedure for more information See Servicing Server Module Components on page 63 Service Troubleshooting Task List on page 30 Troubleshooting and Diagnostic Information on page 37 Preparing the Server Module for Component Replacement on page 43 35 Diagnostic Tools Diagnostic Tools There are a variety of diagnostic tools commands and indicators you can use to monitor and troubleshoot the server LEDs These indicators provide a quick visual notification of the status of the server and of some of the CRUs and FRUs Oracle ILOM firmware Firmware is located on the service processor and provides a comprehensive service portal via a command line interface CLI and browser user interface BUI for lights out management capabilities remote power on power off monitoring of the health of environmental subsystems power fans temperature interlock and fault management and automated d
138. vice the server s TLI is used to verify that the server s warranty has not expired The TLI is stored in the FRUID field replaceable unit identifiers of these components motherboard MB 61 FRUTLI Auto Update The TLI components stored in each component FRUID include Product name PPN product part number PSN product serial number When a server FRU that contains the TLI is removed and a replacement module is installed the TLI of the replacement module is programmed by Oracle ILOM to contain the same TLI as the other module 62 Sun Blade X4 2B Service Manual March 2014 Servicing Server Module Components This section contains procedures and information about how to remove and install Sun Blade X4 2B components Description Link Review replaceable components and component serviceability About the Chassis on page 21 Remove and install a storage drive Servicing a Storage Drive CRU on page 63 Remove and install DIMMs Servicing DIMMs CRU on page 74 Remove and install USB sticks Servicing USB Flash Sticks CRU on page 84 Remove and install a FEM Servicing a Fabric Expansion Module CRU on page 87 Remove and install a REM Servicing a RAID Expansion Module CRU on page 89 Remove and install a processor and heat sink assembly Servicing Processors FRU on page 94 Replace the server motherboard
139. vice Manual March 2014 DIMM Population Rules and Guidelines 4 Carefully lift the DIMM straight up to remove it from the slot Place the DIMM on an anti static mat NextSteps Install DIMMs on page 83 Return the Server Module to Operation on page 127 v Install DIMMs Before You Begin DIMM Population Rules and Guidelines on page 78 Remove DIMMs on page 82 1 Prepare the server module for service See Preparing for Service on page 43 2 Unpack the replacement DIMMs and place them on an anti static mat 3 Ensure that the connector slot ejector tabs are in the open position 83 Servicing USB Flash Sticks CRU 4 Next Steps Align the replacement DIMM with the connector Align the DIMM notch with the key in the connector This ensures that the DIMM is oriented correctly Push the DIMM into the slot until the ejector tabs lift and lock the DIMM in place Caution Component damage If the DIMM does not easily seat into the connector verify correct orientation If the orientation is reversed damage to the DIMM or DIMM slot might occur Clear any DIMM related faults and verify DIMM component information Use the Oracle ILOM web interface or CLI to view DIMM component information Refer to the Oracle Integrated Lights Out Manager ILOM 3 1 Documentation Collection http www oracle com pls topic lookup ctx ilom31 Return the Server Module to Operation on p
140. vice Manual March 2014 POST Code Checkpoint Reference Status Code Description 0x57 CPU mismatch 0x58 CPU self test failed or possible CPU cache error 0x59 CPU micro code is not found or micro code update is failed Ox5A Internal CPU error 0x5B reset PPI is not available 0x5C 0x5F Reserved for future AMI error codes S3 Resume Progress Codes OxEO S3 Resume is stared S3 Resume PPI is called by the DXE IPL OxE1 S3 Boot Script execution OxE2 Video repost OxE3 OS S3 wake vector call OxE4 0xE7 Reserved for future AMI progress codes S3 Resume Error Codes OxE8 S3 Resume Failed OxE9 S3 Resume PPI not Found OxEA S3 Resume Boot Script Error OxEB S3 OS Wake Error OxEC 0xEF Reserved for future AMI error codes Recovery Progress Codes OxFO Recovery condition triggered by firmware Auto recovery OxF1 Recovery condition triggered by user Forced recovery OxF2 Recovery process started OxF3 Recovery firmware image is found OxF4 Recovery firmware image is loaded OxF5 OxF7 Reserved for future AMI progress codes Recovery Error Codes OxF8 Recovery PPI is not available OxF9 Recovery capsule is not found 141 POST Code Checkpoint Reference 142 Status Code Description OxFA Invalid recovery capsule OxFB OxFF Reserved for future AMI error codes PEI Beep Codes of Beeps Description 1 Memo
141. ving Continued filler panels server module 129 130 storage drive 73 power 47 processor 102 109 processor and heat sink assembly 101 102 REM 90 server module 55 56 server module cover 58 59 USB flash sticks 85 replaceable components 24 26 replacing battery REM 92 93 system 125 126 motherboard assembly 117 121 121 124 reset cold 47 warm 47 S safety information 54 55 serial cable adapter 20 serial number system SysSN locating 38 server module cover installing 128 129 removing 58 59 diagnosing 36 37 filler panel installing 57 58 removing 129 130 installing 130 131 powering on 131 Power button 131 132 product description 11 removing 55 56 troubleshooting 29 42 error correction and parity 76 77 power 39 41 Service See Information Service Action Required indicator 67 Index Service Action Required indicator 15 service processor See SP serviceability components 26 servicing 63 126 DIMMs 74 FEM 87 heat sink 94 motherboard assembly 117 121 121 124 preparing for operation 127 133 preparing for service 43 62 processor 94 REM 89 storage drives 63 USB flash drives 84 shutdown graceful 47 immediate 47 SP 11 blink rates 16 Oracle ILOM 23 recovering firmware 41 42 standby power mode 48 standby power mode 47 storage drive filler panels installing 73 removing 73 storage drives adding 71 72 identifying 64 indicators 66 installing 72 73 lever a

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