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The OP300 unit service manual

1. SIGNALS C10901D 204790 CBCT flat panel I Z Tom 6 Bs101R5100 ech M N movement 3ph motor gt EN 7 E detector 204821 i J3215 J3204 m stepper mod 204944 TT 40 f 33208 dicensdil Goll 6 R5100 PAN sensor EC100 J3214 5101 tepper mod A M Collimator 3ph motor C10500D EO E Rotator ol N clk ena dir Det x190 S JC104 Eo ds 8208 6 ps0 2100 Q 5103 M Detector module 3ph motor FF detector 40 OF 40 m Gigabit ethernet Sepp te 204948 J3210 i JC103 C 3 33943 i0 100 Mbs 204788 JB204 JB202 Detector position switch SCIk1 sclk2 data1 i data2 DO1 D02 204857 204825 amp 7 exp act cs1 cs2 cs3 cs4 5 2 Ge J3805 i 2 FAN2 2 tubefail exp ena preh ena Head support 049123 505033 R3800 2 S X ray a 204793 gt 3N 2 JG207 EH er Juss 80 Filament 2 Tube head 204798 EG200 j and feedback board Shift register 5 9 Panel ENA TD XRAYIF ez Z Seier 3897 33809 Ee 7 EG400 JG402 2 JG208 soap 2 Panel PSU J6404 aner SEL 2 j G210 JG206 JG201 JG204 204866 204867 gt EG100 P 4 L X RAY JCOO1 m j 205007 gt 101 i 205461 gt 204969 gt i Detector selection optos PSU JCO03 m d EG100 204152 264188 TMJ 101 3 Collimator optos LI300 7 EG100 AN EXP un A ell N movement optos e 3 Semoflex El C 6x0 25mm2 ae ENC_SYNC 205200 EE Scanning optos 205201 CEPH sensor Sec Det bayer Lower shelf CBCT CHET EE100 EE1 LI300 os Se Bottom of FOV S C10502D 00 optio
2. 101 JA204 1 1 2 JA206 m gt N e o N Patient positioning panel Return 1 R3300 Control 100Mb Eth PHY E 80 EB100 E3 54 5 Rot Position Instrumentarium Dental 3 phase stepper module L300 J301 1 3 2 4 ROT_CLK ROT_DIR 8 HI CURR 28V PGND CLK DIR ENA Rosma TIL o T DGND 5V HW HW SW functional block e Cable item code 204904 rev 3 204904 rev 3 5 4 X movement Exposure Tangent 101 R3300 JA204 1 1 2 JA206 Ethernet Switch JA302 1 2 12 CTRL J3307 100Mb Eth PHY Control EN J3316 3 PIO x gt PIO x a PIO x 7 5 cre J3313 1 2 3 24V 85V 4 EE US 5 6 CPU BOARD R3210 Control 100Mb Eth PHY Instrumentarium Dental JG101 1 2 EG100 x Er 4 Er 6 3 phase stepper module L300 J301
3. 24V PGND 3802 5 Hardware operation X motion Optos HI CURR CLK DIR ENA DGND 5V Uo i Voli Wo O Bl w ry X motor Legends kw Come HW SW functional block Cable item code 81 5 Hardware operation 82 5 5 Y movement 102 R3400 Patient positioning panel RETR J1 JA306 5 5 zi PROTR 8 me E 1212 JA301 1 1 d 2 JA206 1 5 2 Exposure Tangent 1212 JA302 33401 1H 13 2 14 J3401 PIO x Fo 7 r 7 pa ta PIO_x EXPOSURE 100Mb Eth PHY Control Ethernet Switch CPU BOARD R3210 100Mb Control Eth PHY Instrumentarium Dental Legends JG101 Y motion Optos le es e 2 n 3 phase stepper module L300 J301 1 3 24V 2 4 PGND 1802 8 HI CURR Uoi 1 110 CLK Vol 2 12 DIR Woli 3 14 ENA 4 Y motor 11 DGND 16 5V HW SW functional block Cable item code 204904 rev 3 5 6 Z movement 5 Hardware operation 102 R3400 fet ENA E as C E de d Patient pos
4. A Instrumentarium Dental 204904 rev 3 2 Unit description Cephalometric unit movements T movement S movement 20 Instrumentarium Dental 204904 rev 3 2 Unit description 2 7 Finger guards If finger guards are installed incorrectly during the service unit may get stuck in some extreme positions in N movements Correct installing of finger guards 1 These marks should be in this corner facing up 2 part number 204373 SP00374 3 part number 204374 SP00374 4 part number 204375 SP00374 204904 rev 3 Instrumentarium Dental 21 2 Unit description 2 8 Emergency stop switch In case of malfunction of the exposure button or other protective devices of the unit an emergency stop switch is provided near the handles and on the roof of the cephalostat head so that the patient can reach it If the emergency stop switch is pressed during an exposure the exposure is terminated immediately and the x ray unit is completely stopped An interrupted exposure cannot be continued later but has to be retaken from the beginning Press to stop the unit rotate to release 22 Instrumentarium Dental 204904 rev 3 3 Electrical description 3 Electrical description 3 1 Circuit boards There are three types of circuit board Some ve
5. 12Vrms 24Vdc 5Vdc 12Vdc 12Vdc MPQ200D PBM200 GUI PC LCD MONITOR POWER SUPPLY WARNING F1 9 LOW VOLTAGE SIDE LIGHT E B3 c 3 j p OUTPUT 0 230V 1Amax DC 50 60Hz LOW VOLTAGE SIDE R3400 102 BOARD K H2 DRIVE ELECTRONIC ISOLATION Q4 Q6 GENERATOR BOX N1 L2 R3700 R3800 X RAY X RAY POWER SUPPLY X RAY GENERATOR TUBE HEAD r RECTIFICATION SE ELECTRONIC Se GENERATOR A 360Vde ELECTRONIC M3 VOLTAGE 30Vdc k3 MN ISOLATION Y ISOLATION X TR2 LOW ICD2 ICD6 EG200 VOLTAGE INTERFACE SIDE IND T2 LOW VOLTAGE UR FILAMENT VOLTAGE 204904 rev 3 Instrumentarium Dental Signalling 1
6. 204904 rev 3 Instrumentarium Dental 67 68 R3210 CPU Board ceph 1 Upgrade the unit s embedded software Use automatic update to ensure all software components are compat ible The R3210 CPU board must be separately updat ed before a full update is done if the replacement board is not preprogrammed with R3210 Ceph CPU software Instructions on how to do this are included in the soft ware release package R3300 101 Board 1 Upgrade the unit s embedded software Use automatic update to ensure all software components are compat ible R3400 102 Board 1 Upgrade the unit s embedded software Use automatic update to ensure all software components are compat ible R3700 X Ray Power Supply R3800 X Ray Generator Board 1 Preheat calibration 2 mA calibration 3 Pixel calibrations for all modalities R5300 Sensor Power Supply 1 Pan pixel calibration 2 3D pixel calibration R5300 Sensor Power Supply ceph 1 Ceph pixel calibration GUI 1 Upgrade the unit s embedded software Use automatic update to ensure all software components are compat ible 2 Perform full calibration of the unit Instrumentarium Dental 204904 rev 3 204904 rev 3 Panoramic image sensor 1 Pan collimator calibration 2 Pan geometry calibration 3 Pan pixel calibration 3D image sensor 1 3D collimator calibration 2 Panoollimator calibration 3 3D geometry calibration 4 3D pixel calibration Ceph image sensor 1 Cep
7. 7 4 18 Error 34 Movement of D sensor CAUSE A SOLUTION A CAUSE B SOLUTION B motor failed The sensor is not rotating correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module or the cable between the stepper driver module and the CPU board In rare cases the Main CPU may also be faulty Use service command drivemotor d manual to test whether the motor is working properly If the collimator is moving the problem is probably in po sition detection see CAUSE B Otherwise one of the components listed above is faulty Continue with inspecting cables and connectors Replace parts one by one if needed Position detection showing incorrect values Use service command drivemotor d manual and the chin support up down buttons to drive past the positions where the opto micro switches are acti vated deactivated Check for messages in the s2terminal indicating the switches changing state If no such messages are seen there is a problem with the EG100 opto board the sensor position mi croswitch MSW2 or the cable between the switches and the EG200 XRAY IF board If also motors C and N are failing the serial IO data cable between EG200 J205 and R3210 J3213 may be faulty Check the parts listed and replace if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 19 Error 35 Movement of J chi
8. PGND CPU BOARD R3210 Detector swap motor SiS J3203 HI CURR CURR Uo i 1 gt X Vo i 10 CLK Control E Wo i p Fi 28V 5V H J3213 DGND EE N Legends HW SW functional block Cable item code Instrumentarium Dental 204904 rev 3 5 Hardware operation 5 10 Secondary collimator movement CPU BOARD CEPH CPU BOARD 3 phase stepper R3210 R3210 module R5100 28V VHDL SW PGND S motor S J3214 HI CURR 100Mb CLK Eth PHY VHDL SW E DIR PIO x See ENA 24V 5V COIN OD oO AJOJN 100Mb Eth PHY J3211 GE 3203 1 2 Encoder Optos oc a Legends HEN EE100 EL Implemented by HW as pz NI Implemented by VHDL in the FPGA s Bes Implemented by Nios SW in the FPGA 5 D Zoo Cable item code 204904 rev 3 Instrumentarium Dental 87 5 Hardware operation 5 11 Ceph sensor movement CPU BOARD R3210 CEPH CPU BOARD 3 phase stepper R3210 module R5100 VHDL SW 100Mb Eth PHY J3211 o A PGND PIO x 24V 5V VHDL SW 100Mb Eth PHY J3204 1 2 3 4 5 Encoder Optos Legends Implemented by HW P VHDL Implemented by VHDL in the FPGA SW a Implemented by Nios SW in the FPGA Cable item code 88 Instrumentarium Dental 204904 rev 3 5 Hardware operation 5 12 Positioning lights CPU BOARD EXTIO 5V R3200 R330
9. 204904 rev 3 Instrumentarium Dental 161 8 Maintenance procedure 162 unit The resistance must be below 0 2 Ohm 8 Reattach the covers and connect the unit the mains pow er supply 9 Check that all covers are correctly installed and in good condition Also check that all labels are attached to the init and that they are legible 10 Perform a motor movements using the s2terminal ser vice command autotest Make sure the motors operat ed smoothly and without noise 11 Perform all calibration and quality check programs 12 Clear service indicator using s2terminal command indi cator Motors and movement mechanisms Perform a check of the motors and movement mechanisms before any covers are removed to survey the need for service Check the X Y N and rotational movements for slack by powering on the unit and making it ready for exposure in the panoramic light service program The rotator shall stay fi rmly in position No noticeable slack shall be present in X Y and N directions For the rotational movement some minor slack can be allowed as long as the movement centers itself to the same position after being lightly pushed out of position Tighten the rotational movement belts 2 pcs if needed Perform a motorized movement test using s2terminal service command motortest Check that all movements are done smoothly and without noise If any problems are encountered service the movement mechanism s as ne
10. Check the condition of the power supply by follow ing trouble shooting guide 7 6 3 8 for R3210 and R3300 does not operate Set the X ray unit to standby mode press expo sure switch and check the status of the X RAY ENA LED D5 If D5 does not come on when the exposure Switch is pressed connect JG206 and shortcut pins 1 and 2 with a jumper Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting If the LED still does not come on replace EG200 If the LED now comes on replace the connector to JG206 and remove JA206 from EA200 and short circuit pins 1 and 2 gt gt If the LED does not come on re place cable JA206 amp JG206 gt gt If the LED comes on replace connector to JA206 remove JA207 from EA200 and short cir cuit pins 1 and 2 gt gt gt If the LED does not come on replace cable be tween EA200 gt gt gt If the LED comes on re place connector to JA207 and short circuit pins from J1003 back of column If the LED does not come on replace cable JA207 J1003 gt If the LED comes on re place external exposure switch If D5 does not come on when the exposure switch is pressed connect JG206 and shortcut pins 1 and 2 with a jumper If LED D5 comes on set the unit to imaging mode CT or Pan disable movements and then check status the of the PREH_ENA LED D6 gt If the LED D6 does not come on when ex posure switch is pressed c
11. Chin support movement FUNCTIONS Two optoswitches for position detection INPUTS 3 3Vdc for optoswitch LEDs OUTPUTS Optoswitch outputs INDICATOR LEDS None TEST PINS None Instrumentarium Dental 61 62 3 5 20 EG200 Interface board DESCRIPTION EG200 is a general I O board and includes electronics for controlling the X ray generator There are two pcb s in each unit LOCATION In the top part of the rotating unit and inside of the cephalo head FUNCTIONS X ray generator control EXP signal interface Generator temperature measuring Interface for optos micros Position light modules drive General i o interface Distribution of 5V 24Vdc voltages INPUTS 5Vdc for logic 24Vdc for ad da converters Exposure signals from EA200 and R3200 X ray generator control signals from R3200 NTC thermistor Nasio potentiometer input Feedback signals from x ray generator Opto microinterfaces R3200 shiftregister i o control interface General lvttl interface OUTPUTS X ray generator control signals light modules drive General Ivitl interface 5Vdc 24Vdc Instrumentarium Dental 204904 rev 3 204904 rev 3 INDICATOR LEDS D1 28V D2 5V D3 5V Xray D4 3 3V D5 Xray Ena D6 Preh Ena D7 Exp Ena TEST PINS TP1 3 GND TP2 POWGND Instrumentarium Dental 63 64 3 5 21 EG400 Panel power supply DESCRIPTION Generates the low voltages for the PAN CEPH and 3D sen sors The board re
12. R510 D R3200 CT EG100 R5300 R5100 Laser EG100 100p microsw R3300 EC10 EG400 Eyi R5100 gt o Ojo lo GUI PC Mains switch amp fuses Laser Laser EA300 EG100 R3400E men ency stop switch O EG100 rmer Trans EA200 EA100 MPQ PB OD 00 PSU Mains filter 204904 rev 3 Instrumentarium Dental 25 3 Electrical description Circuit boards Cephalometric unit 26 Instrumentarium Dental 204904 rev 3 204904 rev 3 3 Electrical description 3 3 List of circuit boards and electric devices Column Mains filter Warning light connector Exposure switch Ethernet Switch Carriage Touch screen display and PC MPQ200D Power supply EA100 Power distribution board EA200 Connector board R5300 Panel raw power supply R3300 101 R3400 102 EA300 Connector board FH laser FOV top laser FOV bottom laser Lower shelf Chin support motor EG100 Dual opto board Emergency switch Layer laser Main support R5100 3 phase stepper driver X motor 3 phase stepper Instrumentarium Dental 27 3 Electrical description 28 Main support Y motor 3 phase stepper Rotation motor 3 phase stepper 2 x EG100 Dual opto board EB100 Rotator opto board EB200 Head support board Rotating unit top part EG200 Interface board 2 x R5100 3 phase stepper driver N mo
13. button is released after the exposure is complete transfer check state The image to being trans ferred from the unit to the PC Note that image transfer already starts during exposure service state The unit is accepts the service com mands error state The unit will enter this state if it mal functions An error message will appear on the unit touch screen display and the s2terminal if it is con nected 204904 rev 3 Instrumentarium Dental 99 6 The s2terminal and service functions 100 Off state indicates that firmware upgrades have been completed and the unit must be restarted for the upgrades to be activated cancel Skips the current initialization phase i e initialization of calibration data or initialization movements This will allow the unit to go from state init to idle without all initialization being done Note This command can be used only for trouble shooting purposes The unit will not be fully operational if all initializa tions are not done patient Changes the state of the unit from idle to select so that you do not have to activate image capture to start an examination service Changes the state of the unit from idle or error to the service state so that the unit service commands can be accessed See section Unit service commands reset Changes the state of the unit from any state to the init state This command reboots the firmware not core on R3210 CPU clients Show how
14. cceceeeee eect ee eeeeeeeeeettttaeeeeeees 132 7 4 35 Error 100 Internal communication bus error eeeeeeettetteeeeeees 132 7 4 36 Error 101 Incorrect internal message format sssssss 133 Warnings and notifications sssssssssssssssee enne 133 Hardware trouble shooting DEE 139 7 6 1 Internal and external LANS Xu Xu u u ueesseeeeeeeeeneenn enn r renerne nn nerne 139 7 6 1 1 No Ethernet connection between the unit and the workstation 139 7 6 1 2 Connection between the workstation and X ray unit is lost from time to time ssssesereeernnnnnnnnee 140 7 6 1 3 No connection to R3300 R3400 and GUI PC internal bus failure 7 6 1 4 NoconpnechonioihbehR3 00 140 7 6 1 5 No connections to the R3400 esse 141 7 6 2 Power distribution mains ssssee cnn nnnnnnnos 141 7 6 2 1 Nothing happens when the X ray unit is switched on 141 1 90 22 A c esu dui Sect A bct Det catt 142 7 6 3 Power distribution low voltages em 142 7 6 3 1 Nothing happens when the X ray unit is switched on 142 7 6 3 2 X Y or rotator not working 143 7 6 3 3 N Collimator or sensor swap not working 144 7 6 3 4 CEPH sensor or secondary collimator not working 145 7 6 3 5 The panorama imaging not working ooocccocoonoccccccccccccncnnnnnnnnns 145 7 6 3 6 The 3D imaging not w
15. software e The installation manual supplied with the dental imaging software e The user manual supplied with the 3D imaging software e The installation manual supplied with the 3D imaging software Abbreviations used in this manual FOV Field Of View The cylindrical 3D volume that is reconstructed by the system ROI Region Of Interest The anatomical area or region of the patient that you are interested to examine FH Frankfort Horizontal H Horizontal Warnings and precautions To be observed during service Before attempting to service the device make sure that you know how to operate it Read the user s manual Read and familiarize yourself with the warnings and precautions listed in the user s manual Only use original spare parts from the manufacturer when repairing the device or replacing parts Warning Radiation Safety Before servicing the unit familiarize yourself with local and national radiation safety standards and requirements relating to dental x ray equipment Instrumentarium Dental 3 1 Introduction Warning Mechanical safety Disconnect the unit from the main power supply before removing any covers Disconnect the unit from the main power supply before repairing or replacing mechanical parts or installing accessories Be careful when operating the unit not to get body parts or clothing trapped between moving parts Warning Electrical Safety Disconnect the unit from the m
16. 14 Error 29 Error in sensor clocking signal CAUSEA The error was reported as a side effect of Error 22 or Error 49 SOLUTION A If the error was encountered during 3D imaging see See Error 22 If the error was encountered dur ing panoramic imaging see Error 49 CAUSE B Internal software error SOLUTION B Update the unit s embedded software 204904 rev 3 Instrumentarium Dental 115 7 Error Codes and Trouble Shooting 116 7 4 15 Error 30 CPU firmware is corrupted CAUSEA The configuration flash memory is corrupted due to HW problems a failure during programming or the configuration being reset using service command confreset all SOLUTION A Update the unit s embedded software Replace the main CPU board if the error reoccurs 7 4 16 Error 31 CPU board s memory test failed CAUSE A Faulty memory module s SOLUTION A Replace main CPU memory module s Replace the main CPU board if the error reoccurs Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 17 Error 33 Movement of C collimator motor failed CAUSE A The collimator is not moving correctly SOLUTION A The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module or the cable between the stepper driver module and the CPU board In rare cases the Main CPU may also be faulty To check whether the motor is moving correctly use service command drivemotor c manual a
17. 15 ED100 Pan sensor connector board 57 3 5 16 ED200 Ceph sensor connector board 58 3 5 17 EE100 Ceph encoder opto board rnnr rr tntnnnreeenn 59 3 5 18 EE200 Ceph sensor connector board ccccccccoccnccnncccoccnnnnncnnnnonoconnncnnonons 60 9 5419 EST Dual Opto DOSEG rta bro afe cuo e e ebd eno en ab RR De ERRARE 61 3 5 20 EGZ00 Interface Dodd a A a 62 3 5 21 EG400 Panel power supphy 64 3 5 22 Panoramic sensor CMOS WEE 65 3 5 23 3D sensor CMOS DEE 65 3 5 24 Ee 66 3 5 Replacing the boards eegene eege eege 67 Firmware ET EEN 71 A S E YAT E EEA E E 71 4 2 Detailed View oto UD OD xoa IS is 72 4 9 Operating Modest erede debe tet a n doen ic t Gehl deen Hed 73 4A E 74 we EE EE 79 5 1 Emergency Stop ii ia 79 5 2 MOVE EE 80 5 3 Rotation Movement iia 80 5A AMO in A tind a RA odd ad Dad A ro 81 Y neun EE 82 A II AN 83 5r Chinrest re E E EE 84 9 5 Colimator Movem eN EE 85 5 9 Par sensor moveret EE 86 5 10 Secondary collimator movement rrtt rtrtrttennnrennnn nnna 87 5 11 Ceph sensor movement ici cut ed RUE CO Ret Du SEE eb o ad eaa A ci 88 5 12 Positioning Re LCE 89 5 13 Imaging Chal susti eb e eoe olm ese doe iu ipe eic 90 SIS EEN 90 5 13 2 Panoramic imaging Chain EE 91 5 13 3 Cephalometric imaging Cham 92 5 13 4 Exposure control EE 93 5 13 5 Exposure warning Be LEE 94 The s2terminal and service functions seeeeeeeeeeeeeeeeeeeee rennen 95 6 1 Opening the s2T erminal eege ee 95 6 2 s2
18. 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 30 Error 47 Button stuck Error 47 CAUSE A SOLUTION A 7 4 31 CAUSE A SOLUTION A Button stuck One or more buttons are stuck Use service program systemstatus to determine which button is not reacting is stuck to being pressed Replace keypad s if needed Note that the button stuck may also be in the cephalostat Error 48 Internal failure An internal failure has occurred Update to the latest software version Please notify technical support about the situation in which the er ror occurred Instrumentarium Dental 129 7 Error Codes and Trouble Shooting 130 7 4 32 Error 49 Reading panoramic sensor CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C CAUSE D SOLUTION D CAUSE E SOLUTION E data failed The sensor is not properly connected Lift the lever at the side of the panoramic sensor and firmly push it back The connection between the sensor and the sensor holder is bad Power off the unit and clean the connectors in the sensor and sensor holder with flux remover Make sure the connectors are dry before powering on again Voltage level out of range or voltage missing Enable power for the panoramic sensor using ser vice command panelpower panoramic 1 Measure the digital voltage level from pin 1 and 2 on the sen sors power connector The allowed range is 4 9 5 1 V If the voltage is missing locate
19. LOCATION In the upper shelf FUSES None INDICATOR LEDS D1 D5 OFF no connection ON link connection OK no traffic FLASH link connection OK traffic Instrumentarium Dental 204904 rev 3 3 6 Replacing the boards Following is a list what should be checked calibrated after replacing certain parts on the system In addition Quality Check QC images of all modalities should be taken and inspected every time after replacing any part on the system EG200 X ray Interface Board rotating unit 1 Generator power supply temperature sensor check 2 Preheat calibration 3 mA calibration EG200 X ray Interface Board ceph head 1 Check operation of all cephalostat patient positioning panel buttons 2 Softtissue filter calibration 3 Take lateral ceph images to test soft tissue filter operation by moving nasion support EG400 Panel PSU rotator unit 1 Pan pixel calibration 2 3D pixel calibration EG400 Panel PSU ceph 1 Ceph pixel calibration R3210 CPU Board in the rotator unit 1 Upgrade the unit s embedded software Use automatic update to ensure all software components are compat ible The R3210 CPU board must be separately updat ed before a full update is done if the replacement board is not preprogrammed with R3210 Main CPU software Instructions on how to do this are included in the soft ware release package 2 Perform full calibration of the unit starting with preheat and mA calibrations
20. Sensor head 10 Head support 11 Chin rest 12 Handles 13 Ceph unit 14 Ceph sensor 15 Secondary collimator 16 Positioning panel PC with MDD approved dental imaging software and 3D viewing software All software must conform to the MDD and the relevant legal requirements in the USA The PC must conform to all the unit and dental imaging software requirements Instrumentarium Dental 204904 rev 3 2 Unit description 1 Sensor holder units without 3D option 2 Panoramic sensor 1 3D sensor units with 3D option 2 Panoramic sensor 204904 rev 3 Instrumentarium Dental 11 2 Unit description 2 2 Patient positioning lights Midsagittal light Frankfort horizontal FH light Image layer light Cephalometric FH light TMJ light Horizontal light top of FOV 3D option only SPAN om Horizontal light bottom of FOV 3D option only 12 Instrumentarium Dental 204904 rev 3 2 Unit description Panoramic lights 1 Midsagittal light 2 FH light 1 Image layer light 2 TMJ light 204904 rev 3 Instrumentarium Dental 13 2 Unit description Cephalometric lights 1 FH light 3D lights 1 Midsagittal light 2 Horizontal light top of FOV 3 Horizontal light bottom of FOV 14 Instrumentarium Dental 204904 rev 3 2 Unit description 2 3 Patient positioning panel O OG oOo N O o A O N gt 9 IG Carriage UP Carriage DOWN Positioning lights
21. TP10 TP11 TP12 TP13 TP14 TP15 TP16 kVfb mAfb 15V HVGND High Voltage HV BRIDGE FETDRIVE FETAD HV BRIDGE FETDRIVE FETBC FAN_OVERRIDE Not assembled Exposure Enabled EXPENA KVFB KVREF Not for service use GND PREHREF MAREF MAFB Not for service use PREHFB GND 20 kV V eg 60 kV 3V 3 56 mA V eg 8 mA 2 25V Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 7 R5100 3 Phase stepper driver DESCRIPTION Is used to drive a stepper motor according to a digital input signal LOCATION Close to each stepper motor FUSES None INDICATOR LEDS D1 5V D2 28V TEST PINS GND Vref clk ENA dir Instrumentarium Dental 47 3 5 8 R5300 Panel raw power supply DESCRIPTION There is one board in each base unit but two if the CEPH unit exists The first one generates 8V low voltage for the analog side of the 3D and panorama sensor power chains The second one generates 8V low voltage for the analog side of the CEPH sensor power chains NOTE The 8V is distributed to the EG400 power supply which re regulates it down to 6V for panorama CEPH sensors and down to 5V for the 3D sensor LOCATION First one is located in the vertical carriage for the 3D and panorama sensors Second one is located in the CEPH unit for the CEPH sen sor INPUTS 12Vac OUTPUTS 8Vdc analog side FUSES F1 T2A 250V 6 x 32 INDICATOR LEDS H1 12Vac input H2 8V output
22. connected should have the link led on The specified voltage level is present in power connector of the switch The cephalostat CPU is not powered properly Check that leds are lit in the ceph CPU board and that the voltage level between the black and red wire in connector J3206 is higher than 4 5 V If the voltage is insufficient check voltage levels in JG209 in the EG200 board and JA106 in the EA100 connector board in the lower end of the pil lar to locate the point of failure Replace faulty parts The cephalostat CPU s software is corrupted or in valid Update reprogram the cephalostat with new soft ware Update instructions are included in the soft ware update package The cephalostat CPU is faulty Replace the cephalostat CPU board Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 27 Error 43 Serial IO board error CAUSE A The EG200 XRAY IF board or the cable 204798 between R3210 and EG200 is faulty SOLUTION A Check that the cable is properly connected Re place the cable and or the EG200 XRAY IF board 7 4 28 Error 45 No X rays detected on cephalostat sensor CAUSE A The unit is not aligned properly SOLUTION A Redo the cephalometric calibrations Instrumentarium Dental 127 7 Error Codes and Trouble Shooting 128 7 4 29 Error 46 Emergency stop button is CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C CAUSE D SOLUTI
23. detection is not detect ed correctly by the cephalostat CPU Instrumentarium Dental 137 7 Error Codes and Trouble Shooting 138 SOLUTION B Check that the position detection micro switch is activated deactivated properly when the nasion support is rotated Check the cable between the mi cro switch and EG200 JG204 Check the serial data line between EG200 JG205 and R3210 J3213 Replace micro switch cables or EG200 if needed Image processing error notifications CAUSE A The image was not transferred to the PC correctly or processing failed SOLUTION A If the current exam was closed open a new exam for the same patient in the image acquisition work station Press the Retrieve last image button in the GUI to have the image re transferred All needed calibrations are not yet done CAUSEA One or more calibrations must be completed before imaging is allowed for all modalities SOLUTION A Switch to the service quality assurance view in the GUI to find out which calibration is not done Com plete all calibrations marked as not done The sensor was moved from its correct position CAUSEA The sensor was moved rotated out of position during exposure SOLUTION A Check if the diagnostic value of the resulting image is sufficient Take another image if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 6 1 1 7 Error Codes and Trouble Shooting 7 6 Hardware trouble shooting 7 6 1 Internal and externa
24. exist Change the tag value to 2 Save and close the file 5 Raw files of images processed will be stored under the path C ProgramData Dxr120 Raw To disable saving of raw files again repeat the steps listed above but change the tag value back to 0 or restore the original file Leaving the value at 2 will fill up the hard disk drive of the workstation over time and makes image processing slightly slower Instrumentarium Dental 107 7 Error Codes and Trouble Shooting 108 Image acquisition driver logs Image acquisition driver logs are located under C ProgramData Dxr120 and contain information related to transfer and processing Zip all files located in this folder when reporting an image acquisition related problem S2terminal log The S2terminal log contains information about what s going on in the X ray unit and is only written when an s2terminal is connected to the X ray unit in logging mode The s2terminal log is most useful when the problem at hand is repeated while s2terminal logging is enabled To create an s2terminal log proceed as follows 1 Start an s2terminal using openS2 bat from within a Em bedded Software Release Package Everything written to the s2terminal will now be logged to a file 2 Put the terminal in NORMAL mode by typing in xr fol lowed by enter 3 Repeat the situation in which the problem occurs if possible 4 Collect additional unit information 4 1 Enter service mode using comma
25. faulty JB101 Opto Board R3300 IO board or cable 204816 Locate the faulty component using a mul timeter and replace repair faulty parts Instrumentarium Dental 109 7 Error Codes and Trouble Shooting 7 4 2 CAUSE A SOLUTION A CAUSE B SOLUTION B 7 4 3 CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C Error 5 Exposure was taking too long and a timeout occured Main CPU board faulty Replace the main CPU board An internal error has occurred Update to the latest software version Please notify technical support about the situation in which the error occurred Error 6 Generator failure X ray generation failed due to outdated calibration Redo preheat and mA calibrations Check that the result is valid values not zero Reference signals are not reaching the X ray gen erator R3800 properly Check that all cables between the R3210 main CPU and EG200 E Ray IF board are properly con nected see schematic in 5 5 Exposure control Replace cables and EG200 if needed Failure in X ray generation Replace the following parts one by one Redo preheat and mA calibration after any component is changed e R3800 X ray generator e R3700 X ray PSU Tubehead 110 Instrumentarium Dental 204904 rev 3 204904 rev 3 7 4 4 CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C 7 Error Codes and Trouble Shooting Error 9 R3300 101 board is not functioning Communication between the mai
26. of commands Instrumentarium Dental 204904 rev 3 204904 rev 3 6 The s2terminal and service functions 6 2 s2terminal commands These commands allow images to be downloaded directly from the unit memory and the unit reserved if more than one client an s2terminal or driver in the same PC or another PC is connected to the unit Additional commands under help allow firmware to be updated S2 Terminal Help xh help xi receive image from the device Xr reserve device xq quit Downloading raw images xi 1 Disable no image capture or close the dental imaging program in the PC s connected to the unit to ensure that the s2terminal has reserved the unit 2 In the main s2terminal folder create a subfolder named imageseries 3 Key in xi and press ENTER The last image taken by the unit will be downloaded from the unit memory into the folder Image will be saved in DCM DICOM format The saved image can be opened with the dental imaging software or image viewers such as ImageJ or IrfanView Note If the unit was switched off after the last image was taken the image will be lost Reserving the unit xr If you wish to take an image with the dental imaging software while the s2terminal is running you must release the s2terminal and reserve the dental imaging software 1 Key in xr and then press ENTER xr Instrumentarium Dental 97 6 The s2terminal and service function
27. the benefits outweigh the risks Where it is likely that evaluation of soft tissues will be required as part of the patient s radiological assessment Instrumentarium Dental 204904 rev 3 204904 rev 3 1 Introduction the imaging should be done using conventional medical CT or MR rather than 3D imaging using Cone Beam technology Make sure that patient s thyroid glands are protected by a lead apron during the exposure Excessive dust should be cleaned from the unit for free airflow and cooling Switch of the unit before cleaning Always follow the instructions for patient positioning and imaging procedures instructed in the User Manual The place where the unit is to be installed and the position from where the user will take exposures must be correctly shielded from the radiation that is generated when the unit is operated Ensure to fulfill or exceed the requirements of your local regulations The unit or its parts must not be changed or modified in any way without approval and instructions from the manufacturer When servicing use only approved replacement parts supplied by the manufacturer The use of accessories not complying with the equivalent safety requirements of this equipment may lead to a reduced level of safety of the resulting system If this device is used with 3rd party imaging application software not supplied by the manufacturer the 3rd party imaging application software must comply with all local la
28. the internal Ethernet switch Try with a spare cable and replace the cable if needed Check the internal Ethernet switch and replace if needed A Appropriate leds are lit each port having a cable connected should have the link led on The specified voltage level is present in power connector of the switch The R3400 IO board software is incompatible with the main CPU software State commanded for ex ternal warning light is not matching feedback value Update the unit s embedded software Verify that the versions listed by the s2terminal command login match versions txt in the software update package The R3400 IO board is faulty and therefore not re sponding Replace the board Error 13 Configuration data was lost Main CPU flash memory corrupted Recalibrate the unit Replace the main CPU board if the problem reoccurs Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 7 Error 21 Calibration data receive timeout CAUSE A The main CPU did not receive calibration data from the GUI PC in time SOLUTION A Timeout due to communication problems See Er ror 100 for hints on how to trouble shoot cables and Ethernet switch Was the Cephalostat CPU recently replaced It may be loaded with invalid software for its pur pose and therefore interfering with other communi cation Update the Cephalostat CPU with proper software per instructions in pdf included in the em bedded softwar
29. to switch pan sensor power ON Check all the LEDs on EG400 If all the LEDs are on measure 2x 6V voltages from JC101 sensor docking connector gt If each voltage are is OK then replace R3210 ES If some of voltages are not present re place EC100 and or cable between JG403 and JC 102 If all LEDs are on and all the voltages are OK and R3210 has been replaced gt Measure voltage from JG406 CT power feed gt f voltage is present replace EG400 gt gt If not replace PAN sensor gt If non or some of the LED s are on follow the trouble shooting instructions above 7 6 3 6 The 3D imaging not working e Switch the X ray unit ON select the service mode from the s2Terminal and type command panelpower Conebeam 1 to switch CT sensor power ON Check the LEDs on the EG400 If all LEDs are on measure 2x 6V voltages from the sensor power connector gt If each voltage is OK then replace R3210 204904 rev 3 Instrumentarium Dental 145 7 Error Codes and Trouble Shooting gt If some of voltages are not present re place EG400 and or cable between JG406 and the sensor power connector If all the LEDs are on and the voltages are OK and R3210 has been replaced gt Measure voltage from JG403 PAN pow er feed gt If voltages are present replace EG400 If not replace CT sensor If non or some of LEDs are on follow the trouble shooting instructions above 7 6 3 7 The CEPH
30. unit is installed The calibrations mentioned in the user manual can be done by the user Only qualified service personnel is allowed to do the calibrations mentioned in the installation manual In any event the maintenance procedure must be carried out at least once a year When taking measurements that require a multimeter always use a calibrated digital multimeter DMM Annual maintenance 1 Power on the unit and make it ready for exposure in the Panoramic light service program Check that the rotator stays firmly in position No noticeable slack shall be pre sent in X Y and N directions For the rotational move ment some minor slack can be allowed as long as the movement centers itself to the same position after being pushed If slack is encountered check for loose parts and exchange worn out parts Tighten the rotational movement belts if needed 2 Power off the unit and disconnect it from the mains power supply 3 Check the condition of the main power supply cable Re place the cord if damaged 4 Remove the tube head covers 5 Check that the tubehead shows no signs of leaked oil Replace the tubehead if it shows any signs of leakages 6 Use a vacuum cleaner to remove dust accumulated in and around the air intake of the generator housing 7 Check the safety ground continuity by measuring the re sistance between the ground pin on the connector of the mains power supply cable and some metal part of the
31. voltage during exposure from con nector J3303 pin 5 204904 rev 3 7 Error Codes and Trouble Shooting gt gt If the voltage goes above 2V re place R3300 gt gt If voltage is near OV then meas ure voltage at connector J3202 pin 7 gt gt gt If voltage goes above 2V check and if faulty replace cable between J3303 and J3202 gt gt gt If voltage is near OV re place R3210 7 6 8 X ray generation 7 6 8 1 No X rays generated e Check condition of the power supply by following trouble shooting guide 7 6 2 3 for no X rays e Check the condition of the exposure switch by fol lowing trouble shooting guide 7 6 7 2 for Exposure sequence starts but no X rays e Set the X ray unit to the imaging mode CT or Pan disable movements s2terminal press exposure switch and check the status of the Preheat LED D3 on the R3800 If LED D3 does not come on check the condition of the cable between connectors J3314 and J3810 gt If cable faulty replaced it If cable OK replace R3800 If LED D3 comes on check the status of the ex posure LED D31 on the R3800 gt If LED D31 does not come on check the condition of the cable between connec tors JG214 and J3810 gt gt If cable faulty replace it gt f cable OK check if the FAIL LED is on gt gt gt If not replace R3800 204904 rev 3 Instrumentarium Dental 151 7 Error Codes and Trouble Shooting 152 7 6 8 2 gt gt gt If the
32. voltages and control signals to the sensor Connector that docks the sensor to the main unit is mounted on this board LOCATION Inside panoramic x ray image sensor FUNCTIONS Signal routing from x ray sensor to the main unit via docking connector Final voltage regulation for the sensor INPUTS Image data and control signals to from sensor 6V analog and digital operating voltages OUTPUTS Image data and control signals to from sensor 5V analog and digital operating voltages INDICATOR LEDS None TEST PINS None Instrumentarium Dental 57 58 3 5 16 ED200 Ceph sensor connector board DESCRIPTION ED200 routes image data from the cephalometric x ray im age sensor and provides operating voltages and control signals to the sensor Connector that docks the sensor to the main unit is mounted on this board LOCATION Inside cephalometric x ray image sensor FUNCTIONS Signal routing from x ray sensor to the main unit via docking connector Final voltage regulation for the sensor INPUTS Image data and control signals to from sensor 6V analog and digital operating voltages OUTPUTS Image data and control signals to from sensor 5V analog and digital operating voltages INDICATOR LEDS None TEST PINS None Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 17 EE100 Ceph encoder opto board DESCRIPTION EE100 has three optoswitches and is used for cephalostat head sensor
33. 0 J3211 VER PWR Control 100Mb 1 Eth PHY X CT1 HOR_PWR 2 6 J3213 E CT2 Ethernet Switch J3307 J3307 In Control 8 Eth PHY EG200 L B n 6 3 MidSagittal E Layer 1 i HW SW functional block Cable item code 204904 rev 3 Instrumentarium Dental 89 90 5 Hardware operation 5 13 Imaging chain 5 13 1 3D imaging chain CPU BOARD R3210 1Gb J3210 Control Eth PHY PANEL PSU EG400 PANEL_SEL vowed PANEL_ENA Je GND ANA Hi 5V ANA JG402 GND DIG Je 5V DIG 1 IGND ANA CONNECTOR BOARD 2 8V ANA EA100 3 GND DIG 4 8V_DIG Instrumentarium Dental Legends HW SW functional block Cable item code CMOS FLAT PANEL DETECTOR C10901D Ribbon connector 1 40 Power connector 204904 rev 3 5 Hardware operation 5 13 2 Panoramic imaging chain CPU BOARD R3200 R3210 PAN DETECTOR C10500D PAN SENSOR PAN SENSOR CONNECTOR CONNECTOR BOARD BOARD EC100 ED100 JC104 40 4c 1 1 A 40 Image data 40 pn Control RXD DDRAM TXD MEM Jc101 JD101 RS232 GND 3V3 J3213 H SD FF sok TEST PTRN em E TEST PTRN GND 8 so ew f JC103 5 6V DIG 5V DIG 6 Sensor presence detection REG 6V ANA 5V ANA REG PANEL PSU JD103 GND DIG GND DIG 5V DIG 5V DIG 30102 GND_ANA GND_ANA 1 6V ANA GND ANA GND ANA GN
34. 09 JA207 Exposure I 4 i JA206 N switch o Mains voltage detection 2 quon i 205064 gt EA200 N GE XD 2 EXP Connector 204861 43403 JA204 Board s3008f 205905 gt J3419 J3418 3 JA212 Mains voltage range JA305 JA301 L EA300 JA304 B Extension 2 Patient positioning Lower shelf Board JA303 H EMERGENGY anel right SAFETY SW Masas 204839 gt R3400 204824 12 YZ Start 102 H JA306 I laser LEDs Z MOTOR J3401 1 JA309 AC Motor MM 3 La J3420 Ede JA30 l Patient positioning Hall 3 panel left sensor i Loan mol 12 es Ra Md aser S lt 204827 J3409 205412 Patient positioning 3 e device IF VT Z motion 4 ls J3410 M limit switches 204939 Chi 205412 in rest 3ph motor 204929 gt 4 EG100 99406 I lo Chin rest motor optos 204904 rev 3 Instrumentarium Dental 33 Low power wiring 1 DC Fan a ee Head support Ser i 24V i EB200 PP JG216 JB201 JB203 Rotator R3200 12206 24v XRAY IF JG212 GND I CPU GND JG211 m JG209 l lt 205444 204872 C1090
35. 1 J3313 or J3314 gt gt Replace R3300 if there is no volt age gt If indicator is on measure 24V voltage from J5101 gt gt Replace cable between J5101 and R3300 if there is no voltage 7 6 3 3 N Collimator or sensor swap not working e Check 5V and 24V voltage indicators of stepper modules If both indicators are on then follow motion con trol trouble shooting guide If 5V indicator LED is not on but R3210 is ac tive replace cable between stepper module 45101 and the R3200 gt If indicator LED still does not come on replace R5100 If 24V indicator LED is not on check that 24V_SD D9 indicator LED on the R3210 is on gt If 24V SD indicator is not on check that 24V indicator LED on the EG200 is on gt gt f 24V indicator LED on EG200 is not on check that 24V indica tor LED on EA100 is on gt gt gt f not on see chapter 7 6 3 1 gt gt gt If on see description in the introduction above gt gt If 24V indicator LED on the EG200 is on replace cable be tween J3206 and JG211 Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting If 24V_SD indicator LED is on replace cable or R5100 7 6 3 4 CEPH sensor or secondary collimator not working Follow instructions in chapter 7 6 3 3 7 6 3 5 The panorama imaging not working e Switch the X ray unit ON select the service mode from the s2Terminal and type the command panelpower Panoramic 1
36. 12V gt gt gt 0 switch GND T GU EN zm Oo pm R E 204899 204904 rev 3 MPQ 200D PBM200 Power Supply Instrumentarium Dental 35 36 Mains power wiring 1 AC Sensor module XRAY PSU Rotator MAINS FILTER Protective Schaffner FN2090 8 06 earth Ft i R3700 Protective Ea XRAY PSU 8 earth L em 204874 Protective earth 204151 7 Protective mm earth Protective eph D EE 5 mis e Protective Y movement earth earth E nm Protective 5 z elukabel Multiflex earth i Protective d ou PUR UL CSA 4x1 5mm2 du t ch e m eR earth 5 Upper shelf AC motor Chin support MPQ 200D 2 Protective PSU SS Protective Carriage earth ms E earth mere Protective Protective E i 1A 3 earth earth r ge g Ge S 204854 204859 connector i PR Mains switch e ikana 204869 gt P Sg 204856 gt 230 120 100Vac ans o distribution x 1 o D S 4 KS 2048607 c gt Transformer 230Vac PAE 5 E 204872 Instrumentarium Dental 204904 rev 3 Mains power wiring 2 e 204856 lt 230 120 100Vac AS e distribution x 1 o2 Sa H 2 T f 2048607 Ez ransformer 230Vac do S E lt 204873 gt i Protec
37. 1D 8Vdig mains X ray CBCT JG406 EG400 JG405 GND nier PSU flat panel flat panel JG401 8Vana Sek 16403 d EE J3704 J3703 J3702 205740 gt 204858 gt 4 4 EOG TUU dam Semoflex Roboschlepp C 201615 gt O 201614 C10500D eJ cov zs 204802 4x1 5mm2 gt o 3 gt S gt 0 er elector AM S Board e SO S T O sn J3801 J3802 J3806 PAN CEPH module R3800 X ray generator ES JB002 mmm B003 5Vana 7 E GNDana Sy 8 c105020 Carriage 204848 204809 5Vdig N GND W uu FF detector a RE EA200 _ CEPH Module R5300 Panel 22 connector zo 12Vac e raw PSU ek board J5302 JA211 5 205063 gt POSU os R5300 Panel ms Q amp rawPSU 12Vac Transformer 34 Instrumentarium Dental 204904 rev 3 Low power wiring 2 lt 205904 gt Fan ZUOZUU Ceph SA R3300 24V oi f oup 204900 GND A 5V AU J3206 Lr R3400 4454 24V IO 2 GND elei Z O a gt 204813 gt Dia 230 i D EG200 205063 a gt a Os gt 0 JG211 JG212 JBO06 999599 D gs 8Vdi JG209 E JA104 JA105 12V EA100 JA108 GND 106 Semoflex 5V p JA connector i 24V board JA109 12V Roboschlepp C GND GND 4x1 5mm2 JA102 JA103 JA101 JA110 Sax 2 cal sal gt T y 205856 5V o n GUI PC GND 5 204157 gt 204882 Ethernet
38. D ANA GND ANA GND ANA EE 5V ANA 6 5V ANA gt y GND DIG 5V ANA 5V ANA 5 5V_ANA 8 5V_ANA re GND_ANA D GND ANA PANEL RAW SUPPLY R5300 8V ANA CONNECTOR BOARD Legends HW SW functional block Cable item code 204904 rev 3 Instrumentarium Dental 91 5 Hardware operation 5 13 3 Cephalometric imaging chain CEPH CPU BOARD CPU BOARD R3210 R3210 System 33211 33211 Control CEPH SENSOR CEPH SENSOR CEPH DETECTOR 100Mb 12312 SE CONNECTOR CONNECTOR C10502D Seph Eth PHY 3 6 38 FB BOARD BOARD Control Eth PHY EE200 ED200 JD202 Ribbon connector EN E Tf A J3205 JE204 al Image data g A 68 _ 40 Image data port A 140 Control Connector J3208 JE205 1 EE _ _ 2 ER 40 Image data port B 40 JE201 JD201 3 DDRAM 433 3213 RS232 GND MEM qo ener J 111 6 2 109109 TEST PTRN 7 3 TEST PTRN GND 8 JE203 GI 6V DIG 5V DIG Sensor presence detection a L Bee e 6V ANA 5V ANA t A PANEL PSU PEN I O BOARD J
39. D i Eon control J3303 Control Te SE J3202 PIO Pe 8 1 Spec cr PMA L Il PREH ENA SE 16 Timer 204793 J3201 TUBE FAIL 1 Rotation optos A Bea EB100 X RAY IF X RAY GENERATOR EG200 EXP ACT JG214 R3800 Encoder VAL JG203 13816 7 CI vA EXP ENA Home Y H D 2 3 E PREHENA Panorama v JG es SN Limit 1 TE 2 J3807 1 R3400 JG203 2 PREHMA REF Exposure Tangent 3 3 MA REF 4 a 1 uie 2 5 KV_REF E 1 Eth PHY 5 E 2 6 TUBE TEMP E 7 10 ao Control e KV FB 9 MA FB JA302 1 a 115 iG EXP kg 2 13 Ir 11 PREHEAT FB 13 12 TUBE FAIL EA300 Dal EN 114 15 JG207 16 3 E amp TUBE FAIL 205579 20203 A BER Legends JA207 JA204 1 11 D 1 1 2 16 2 HW HW SW functional block gt EE Gx Cable item code EA200 2 X RAY POWER 204904 rev 3 Instrumentarium Dental 93 5 Hardware operation 94 5 13 5 Exposure warning light CONNECTOR BOARD WARNING LIGHT 0 250V 2Amax Exposure Tangent zen To EG200 EA300 Legends HW SW functional block Cable item code Instrumentarium Dental 204904 rev 3 6 The s2terminal and service functions 204904 rev 3 The s2terminal service terminal application allows the operation of the unit to be checked tested and configured and firmware to be upgraded There are three types of s2terminal commands s2terminal commands allow the s2terminal to download raw images and upgrade firmware unit state commands
40. EECH 3 1 5 Abbreviations used in this manual EE 3 1 6 Warnings and precautions EE 3 1 7 Unauthorized Modifications eec eer pce re ene cota dues Nee dee 8 10 HEES 8 1 97 Dis pos EE 8 Unit deserip Le WE 9 2 1 Main parts and Controls ee eege 9 2 2 Patient positioning lights EE 12 2 3 Patient positioning panel ete cen n n o e x o iod e nenene 15 24 Maini COMO hein EE 17 2 9 1 U Itidentification labels ieee lense rer eller le rer drer t Eeid 18 2 0 MUN Ne ENEE 19 CR lee D r da A A A a EE E ae 21 2 8 Emergency stop Wi i 22 Hee description step rm 23 BET EE EL IIS UR 23 3 2 Electrical component location EE 25 3 3 List of circuit boards and electric devices AAA 27 34 Schematic diagrams uere etre Ind beoe Lug i tenu iate 31 9 9 Circuit board descriptions EE EE 39 3 5 1 R3210 CPU Central Processing Un 39 9 52 EN A BE 40 3 5 3 R3300 101 Input Output ii a iS 41 3 5 4 R3400 NGEO IO2 Input Output 2 Board 42 3 5 5 R3700 X Ray power supply 2 2nd rd onere een cn nan tace nna erue 44 3 5 6 R3800 X Ray generator eire aiii 45 3 5 7 R5100 3 Phase stepper driver usina EE 47 3 5 8 R5300 Panel raw power SEIN 48 3 5 9 EA100 Power distribution board 49 3 5 10 EA200 Connector DO iii A A Ai 51 3 5 11 EA300 Connector board iia ali Fm Ie blow d esae reed Es 53 3 512 E8 100 Feoldlor opto board ois itp it e nene RE n OR ERE abus 54 3 5 13 EB200 Head support board veta 55 3 5 14 EC100 Pan sensor connector board EE 56 3 5
41. ENGLISH ORTHOPANTOMOGRAPH OP300 Digital Panoramic X Ray System Service Manual 204904 rev 3 Copyright Manufacturer ORTHOPANTOMOGRAPH OP300 Code 204904 rev 3 Date December 14 2012 Copyright O 12 14 12 by Instrumentarium Dental All rights reserved ORTHOPANTOMOGRAPH is a registered trademark of Instrumentarium Dental PaloDEx Group Oy Documentation trademark and the software are copyrighted with all rights reserved Under the copyright laws the documentation may not be copied photocopied reproduced translated or reduced to any electronic medium or machine readable form in whole or part without the prior written permission of Instrumentarium Dental The original language of this manual is English Instrumentarium Dental reserves the right to make changes in specification and features shown herein or discontinue the product described at any time without notice or obligation Contact your Instrumentarium Dental representative for the most current information CE 0537 Instrumentarium Dental PaloDEx Group Oy Nahkelantie 160 P O Box 20 FI 04300 Tuusula FINLAND Tel 358 10 270 2000 Fax 358 10 270 2230 For service contact your local distributor ORTHOPANTOMOGRAPH OP300 Table of Contents 1 INTO du cun ciao ii 1 1 1 ORTHOPANTOMOGRAPH OP300 c0coccocococococcocococcnnocononnononnncnno nono nno ro nnananc crac 1 1 2 ROTTEN de red en dak ae 2 n e RTE 2 1 4 Associated documentation
42. Ethernet cable between the workstation and connector J3210 on the R3210 Main CPU board If a connection is established replace the whole main cabling in the rotating unit e Check for problems related to the R3210 Main CPU Measure the input voltage to the R3210 min 4 5 V If the voltage is OK then replace the R3210 main CPU board Otherwise refer to the instruc tions for power distribution trouble shooting 7 6 1 2 Connection between the workstation and X ray unit is lost from time to time e Check for problems related to the R3210 Main CPU Measure the input voltage to the R3210 min 4 5 V If the voltage is missing or too low see the instructions for power distribution trouble shoot ing e Check for problems related to network cables as described in previous section but take a few expo sures and check for problems before proceeding to next step 7 6 1 3 No connection to R3300 R3400 and GUI PC internal bus failure e Switch the X ray unit on and check that R3300 R3400 and the internal Ethernet switch are receiv ing power see trouble shooting of the power distri bution chapter 7 6 3 7 e See Error 100 in the error code description section 7 6 1 4 No connection to the R3300 e Switch power on to the X ray unit and check that R3300 and the Ethernet switch are receiving power see trouble shooting about power distribution e See Error 9 in the error code description section Instrumentarium De
43. FAIL LED comes on replace R3800 If the LED still comes on after re placing R3800 replace the tubehead Images too dark or too light Wrong dose generated Check the condition of the power supply by follow ing trouble shooting guide 7 6 2 3 for no X rays Check that X ray unit calibrations have been car ried out Preheat check Set the X ray unit to the 3D imaging mode and us ing the s2terminal type patient adjust the mA set tings from the GUI and then measure the respective voltages from TP11 Preheat refer ence If voltages differ from those listed below replace EG200 8 mA e 1 54V 10 mA e 1 59V 12 5 mA e 1 65V 15 mA e 1 70V If the voltages do not differ set the mA to 15 mA and measure voltage from TP15 preheat feed back when an exposure is taken gt if voltage is not 0 58V then replace R3800 gt gt If this does not solve the problem still replace the tubehead mA check Set the X ray unit to the 3D imaging mode and us ing the s2terminal type patient adjust the mA set tings from the GUI and measure the respective voltages from TP11 mA reference Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting If the voltages differ from those listed below then replace EG200 8 mA e 3 56V 10 mA amp 3 19V 12 5 mA e 2 72V 15 mA e 2 26V If the voltages do not differ set the mA to 15 mA and measure voltage from TP13 mA feedback when the exposure switch is not presse
44. G208 EG400 CEPH JD103 Power connector EG200 CEPH 11 GND DIG 1 1 GND DIG JG205 110 5V_DIG 2 2 5V_DIG 1 4 L PANEL SEL JG404 36403 JE202 GND ANA 3 3 GND ANA SA fencer sme ol M 3 2 SD BW gt PANEL ENA Vt GND ANA 1 Ed 1 46V ANA GND ANA 4 4 GND_ANA 3 STBE 8 6V_ANA 2 2 GND ANA ENANA S MAN 4 scK r2 JG402 GND DIG 3 s r 6V DIG 5V ANA 6 6 5V_ANA 5 SD FF 1 S 6V DIG 4 4 GND DIG 5V ANA 7 7 5V ANA eH gt a 5 5V ANA 8 8 5V ANA 6 GND ANA 9 9 GND ANA PANEL RAW SUPPLY Lr R5300 CEPH J5301 J5302 E 8V ANA 1 3 Vac 5 JG401 1 GND ANA Legends 2 48V ANA CONNECTOR BOARD SIGN DE HW SW functional block abus 4 48V DIG D JA101 JA105 3 Cable item code 6 1 12V 8V_DIG 7 4 f 4 er 4 92 Instrumentarium Dental 204904 rev 3 5 Hardware operation 5 13 4 Exposure control CPU BOARD 191 EE R3200 100Mb T 8 Eth PHY 8 J3212 100Mb CE
45. ON D CAUSE E SOLUTION E pressed The emergency stop button is activated Release emergency stop button and dismiss the error message If the unit is equipped with a ceph alostat emergency may also be activated from the cephalostat The emergency stop switch is not working properly The switch shall open the circuit when pressed and make a short circuit otherwise Check the switch operation with a multimeter and replace if faulty If the unit is equipped with a ceph alostat check also the emergency stop button lo cated in the bottom of the cephalostat The loopback connector shorting the cephalostat emergency stop for non ceph units is missing shall be connected to JEOO6 in the top of the pillar Attach the loopback connector or if it s present check that the emergency stop signal is passing through the connector properly Emergency stop switch cabling is faulty Short the pins in JA303 and JA304 in the EA300 Extension board If the error is no longer present the cables are faulty and need to be repaired re placed If shorting the pins in the J304 removes the error the problem is related to the cephalostat ca bles emergency switch connectors Check and repair replace cables if needed EA300 extension board or R3400 IO board is faulty If the error is still present with the pins in JA303 and JA304 shorted the error is in the EA300 or R3400 board Replace both boards Instrumentarium Dental 204904 rev
46. ON OFF Patient positioning Start positioning Chin support UP Chin support DOWN Move the image layer anterior before exposure 3 mm with sinus program 10 mm Normal occlusion reset position 10 Move the image layer posterior before exposure 3 mm 204904 rev 3 with sinus program 10 mm Instrumentarium Dental 15 2 Unit description Cephalometric unit 1 Carriage up 2 Carriage down 3 Carriage up 4 Carriage down 5 Positioning lights ON OFF Instrumentarium Dental 204904 rev 3 2 Unit description 2 4 Main control panel 1 Modality imaging program section 2 Status of the unit 3 Settings 4 End examination 5 Exposure settings 204904 rev 3 Instrumentarium Dental 17 2 Unit description 2 5 Unit identification labels Main label 10A amp 15A Fuse labels next to the fuse holder Laser class 1 warning label IEC 60825 1 2007 Ethernet label 1 2 3 4 5 Sensors 6 Primary collimator label 7 Secondary ceph collimator label 8 Tubehead label on the tubehead and on the tubehead cover e Warning label for deadly voltages inside the tubehead cover 10 Ceph main label 18 Instrumentarium Dental 204904 rev 3 2 Unit description movement Panoramic unit movements 2 6 Unit movements Y movement otation ollimator hin rest X movemenft Detector V NT D n ad i 7 Ai f AN Z movement SAA d 7 A N
47. Preheat calibration 363 Tube mA current calibration Instrumentarium Dental 204904 rev 3 204904 rev 3 7 8 7 Error Codes and Trouble Shooting Imaging program numbers Program number Imaging 364 Standard panoramic 365 Pediatric panoramic 366 Ortho Zone 367 Orthogonal panoramic 368 Wide arch panoramic 369 Lateral TMJ 370 PA TMJ 371 Maxillary sinus 372 Bitewing 376 Pediatric lateral cephalometric pro jection 377 Lateral cephalometric projection 378 PA AP cephalometric projection 379 Carpus projection 384 61 x 41 mm Standard Resolution 385 61 x 78 mm Standard Resolution 386 61 x 41 mm High Resolution 387 61 x 78 mm High Resolution 388 61 x 41 mm Scout 389 61 x 78 mm Scout 391 75 x 75 mm Standard Resolution 396 75 x 75 mm High Resolution Instrumentarium Dental 159 7 Error Codes and Trouble Shooting 160 Instrumentarium Dental 204904 rev 3 8 Maintenance procedure In some countries it is mandatory to ensure the system image quality and consistency through regular quality controls The dealer should provide the necessary instructions on how to do the QC according to the local regulations The maintenance procedure described below must be carried out at regular intervals in accordance with national regulations regarding the use and maintenance of x ray devices that are in force in the country in which the
48. T GND TP11 12V OUT TP12 12V OUT GND TP13 12V RAW TP14 12V RAW GND TP15 8V OUT TP16 8V OUT GND TP16 INPUT GND Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 10 EA200 Connector board DESCRIPTION The main function is to distribute AC voltage from the mains switch main power supply to the 100 120 230 12Vac transformer to MPQ 200D PBM200 power supply to R3700 X ray power supply EA200 is also used as a connector board for EXP signal disribution to R3400 EG200 and a relay for the external warning light EA200 is also used for detecting mains voltage AC level LOCATION Board is located in the lower part of the vertical carriage INPUTS Exposure switch signal Relay Vcc AC input 230 120 100Vac Mains detection voltage 12Vac from transformer OUTPUTS Exposure switch signal to R3400 Exposure switch signal to EG200 Warning light relay terminal Mains to MPQ 200D PBM200 Mains to R3700 X ray power supply Mains detection signal to r3300 100 120 230Vac to Transformer FUSES F1 Slowblow 8A 250V 6x32mm INDICATOR LIGHTS H1 Light indicates the existence of the mains volt age ON DANGER Voltage more than 65V OFF Voltage less than 65V Instrumentarium Dental 51 52 INDICATOR LEDS D22 indicates the existence of the 12Vac mains volt age measuring voltage TEST PINS TP1 Ground Test point for secondary side grounding NOTE Not suitable for measuring the mains side grou
49. TEST PINS None Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 9 EA100 Power distribution board DESCRIPTION EA100 removes noise from the PSU output MPQ200D or equivalent and distributes it to various parts of the system Digital 8V raw panel voltage is also regulated from 12V input Board includes two 12V connectors for chassis fans LOCATION In the bottom part of the column inside metal shield box together with EA200 and the PSU FUNCTIONS Noise filtering from SMPS output Distribution of DC voltages 8V regulation FUSES F1 5x20mm 1AT UL F2 5x20mm 10AT UL automatic fuse from revision 4 F3 5x20mm 4AT UL NOTE When changing checking fuses make sure that fuses and fuse holder metallic contact surfaces are clean Tighten fuses properly so that good electrical contact is achieved INPUTS 5Vdc 24Vdc 12Vdc 12Vdc Optional 12Vac for 8V generation instead of 12Vdc Selectable with jumper JP2 OUTPUTS 5Vdc 24Vdc 12Vdc 12Vdc 8Vdc Instrumentarium Dental 49 INDICATOR LEDS H5 5V H6 24V H7 12V H8 12V H9 8V JUMPERS JP1 1 amp 2 3 amp 4 shorted regulate 8V from SMPS normal operation JP2 1 amp 2 3 amp 4 shorted regulate 8V from 12Vac input NOTE Do not install jumpers on JP1 amp JP2 simultaneously TEST PINS TP1 5V IN TP2 24V IN TP3 12V IN TP4 12V IN TP5 5V OUT TP6 5V OUT GND TP7 24V OUT TP8 24V OUT GND TP9 12V OUT TP10 12V OU
50. ain are intact and properly connected Faulty cephalometric sensor Replace the sensor and redo all cephalometric cal ibrations also redo panoramic calibrations if the sensor is used for both cephalometric and pano ramic imaging Instrumentarium Dental 131 7 Error Codes and Trouble Shooting 132 7 4 34 Error 51 Cephalostat sensor missing CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C Cephalostat sensor removed during imaging Reattach the sensor The sensor is not properly connected Lift the lever at the side of the cephalostat sensor and firmly push it back Faulty sensor detection Check that the cable attached to JE203 in the EE200 Connector board is properly connected Re connect replace the cable if needed 7 4 35 Error 100 Internal communication bus CAUSE A SOLUTION A error The GUI PC cannot communicate with the main CPU board Check that the cable between the main CPU and internal Ethernet switch is properly connected and not damaged Try with a spare cable Replace the cable if needed If also errors 9 and or 12 are shown check the ca ble between the main CPU and the internal Ether net switch Try with a spare cable Replace the cable if needed Check the internal Ethernet switch A Appropriate leds are lit each port having a cable connected should have the link led on The specified voltage level is present in power connector of the switch Replace th
51. ains power connection before servicing the unit e g replacing circuit boards or other electrical components If there are capacitors on a circuit board or electrical device wait ten 10 minutes after disconnecting the unit from the power supply before handling the board or device If you have to leave the unit unattended with covers removed during servicing or maintenance disconnect the unit from main power supply so that anyone who inadvertantly touches the unit does not receive an electric shock This unit should only be used in areas that are provided with a protective earth connection to ensure an equipotential ground connection Caution Electrostatic discharge Electrostatic Discharge ESD can damage or destroy electronic components When servicing the device take precautions to avoid electrostatic build up and discharge ESD Follow the recommendations for the prevention of ESD that are used in the country in which you are working If no recommendations are available follow the guide lines below Leave all new or replacement circuit boards and electrical parts in their protective packaging until the boards are needed Before handling circuit boards and electrical parts make sure that any static electricity charge that has built up in you body is discharged Instrumentarium Dental 204904 rev 3 204904 rev 3 1 Introduction When handling circuit boards hold them by their edges and do not touch any connector
52. allow the states of the unit to be check and changed unit service commands allow the function of the unit to be checked and configured Note The PC in which the s2terminal application is in stalled must be connected to the unit Instrumentarium Dental 95 6 The s2terminal and service functions 96 6 1 Opening the s2Terminal Opening the s2terminal from the release package Copy the software release package to the host PC and unzip it Locate openS2 bat in the unzipped release package and double click it You will be prompted for unit s IP address Type it in if other than default and press enter An s2terminal connection is established to the unit Opening the s2terminal with the Command Prompt 1 Open the Command Prompt StartPrograms Accessories 2 In the Command prompt key in cd and then path where the s2terminal application has been installed e g c program files s2terminal Press ENTER 3 Key in s2terminal and then the IP address of the unit Press Settings on the touch screen display The IP ad dress of the unit is shown in the settings window Press ENTER to open the s2terminal and make a con nection to the unit The s2terminal version number will appear together with a list of commands S2 Terminal Help xh help xi receive image from the device xr reserve device xq quit Software and firmware version numbers will appear af ter the basic list
53. annot be operated while the error code is on the display Acknowledging errors The unit responds to error situations by reporting an error Most errors may be acknowledged using the touch screen display by closing the dialog box the error is reported in Some errors require the unit to be rebooted If such an error occurs or if the unit fails to operate as described in the user s manual switch the unit off wait a few seconds and the switch the unit on again Image transfer If an image is not transferred successfully to the PC close and then reopen the dental imaging software and or restart the PC DO NOT restart the unit as this will erase any image that is stored in the unit memory and this retrievable image will be lost 7 2 Checking the unit Diagnosing faults with the s2terminal The s2terminal includes commands that allow the operation of the unit to be checked Unit service commands sSsystemstatus allows the functionality of the op tosensors switches and micro switches to be checked drivemotor x x the motor name allows the op eration of the different motors to be checked 204904 rev 3 Instrumentarium Dental 103 7 Error Codes and Trouble Shooting 104 s2terminal command Downloading raw images xi these images can be use for troubleshooting Refer to section The s2terminal and service functions Checking circuit boards Circuit boards cannot be repaired in the field Some board
54. ce EG200 Motion control There are five possible types of malfunction Mechanical malfunctions are easy to identify because in most of cases they are clearly visible For this reason they Mechanical malfunction Power supply problem Actuator malfunction Sensor malfunction or Control malfunction are out of the scope of this document In most cases it is good practice to check the condition of power supply first The trouble shooting related to the power distribution is described in chapters 7 6 2 and 7 6 3 Basically checking whether the power supply indicator LEDs are on or off will indicate the condition of the power distribution Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting Actuator malfunction can be caused either by a faulty motor or faulty driving electronics Use the s2terminal the drivemotor command with suitable parameters to check the status of the motors If there is no motion the faulty component can be easily found by replacing them one by one the motor the driving electronics and then the cabling until the faulty component is identified Sensor malfunctions can be solved in same way as actuator malfunctions Selecting service mode and then using the systemstatus command will show the status of most sensors optosensor and micro switches Trouble shoot by manually moving the unit and following the status changes for the sensor you wish to check Alternatively start the drive
55. d gt if voltage is not 5 0V replace R3800 gt If voltage is near 5 0V take an exposure and measure the voltage again at the same TP13 If voltage is not 4 3V then replace R3800 gt gt gt If this does not solve the problem still replace the tubehead gt gt gt f voltage is near 4 3V check the condition of the ribbon cable If faulty replace it If the cable is OK replace EG200 kV check e Select the following exposure parameters stand ard resolution 61x41 FOV 16 mA 90 kV and measure the voltage from TP8 kV reference If voltage is not 0 92 0 93V remove the cable from J3807 and carry out the same measure ment from cable pin 5 pin16 is ground gt If voltage is 0 92 0 93V replace R3800 204904 rev 3 Instrumentarium Dental 153 7 Error Codes and Trouble Shooting 154 If voltage is not 0 92 0 93V check the condition of the cable gt gt If the cable is faulty replace it gt gt f the cable is OK replace EG200 If voltage is near 0 92 0 93V measure the volt age from TP7 kV feedback from tube gt 7 6 9 If voltage is 1 25 1 26V measure voltage from TP13 mA feedback gt If voltage is not 0 58V replace R3800 gt gt gt If replacing R3800 does not solve the problem re place the tubehead gt If voltage is 0 58V check condi tion of the ribbon cable gt gt gt If faulty replace it gt gt gt If the cable is OK repla
56. detection see CAUSE B Otherwise one of the components listed above is faulty Continue with inspecting cables and connectors Replace parts one by one if needed Position detection showing incorrect values Check that cable 204808 is properly connected to Rotator opto board EB100 Reconnect or replace the cable and or opto board if needed The opera tion of two of the opto switches can be checked with service program systemstatus signals R outer opto and R inner opto Faulty R3300 IO board Replace the R3300 IO board Instrumentarium Dental 121 7 Error Codes and Trouble Shooting 122 7 4 22 Error 38 Movement of X motor failed CAUSE A SOLUTION A CAUSE B SOLUTION B The X movement is not working correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module cable between the stepper driver module and the R3300 IO board Use service command drivemotor x manual to test whether the motor is working properly If the unit is moving in X direction the problem is proba bly in position detection CAUSE B Otherwise one of the components listed above is faulty Continue with inspecting cables and connectors Replace parts one by one if needed Position detection showing incorrect values Use service command drivemotor x manual and the chin support up down buttons to drive past the positions where the opto switches are ac
57. duction 1 2 1 3 References The following instructions are delivered with the OP300 installation manual e Firmware update instructions Calibration instructions e Cephalostat upgrade instructions e Cephalostat side changing instructions The following instructions are separate and can be ordered from customer service e 3D upgrade instructions are delivered with the 3D upgrade kit e Graphical user interface side changing instructions are delivered separately when ordered Intended use OP300 must only be used and operated by dentist and other qualified professionals OP300 must only be used to take panoramic cephalometric and 3D images of the dento maxillofacial complex of the human skull It must not be used to take images of any other part of the human body Panoramic and 3D exposures should not be used if conventional intraoral radiographic images bitewing exposures would be sufficient Cone beam computed tomography images are not adequate for the analysis of soft tissue CAUTION USA only Federal law restricts this device to sale by or on the order of a dentist or other qualified professional Instrumentarium Dental 204904 rev 3 204904 rev 3 1 4 1 5 1 6 1 Introduction Associated documentation e OP300 user manual e OP300 installation manual The CLINIVIEW software user manual The CLINIVIEW software installation manual e The user manual supplied with the dental imaging
58. e cable between EA200 JA213 and R3300 J3315 Replace the cable if needed The voltage selection signal is not reaching the main CPU through the R3300 IO board Instrumentarium Dental 135 7 Error Codes and Trouble Shooting 136 SOLUTION E Open up a connection to the X ray unit using the s2terminal Reboot the unit and check for a mes sages indicating the voltage range not being de tected properly Check that the voltage range detection cable is properly connected between EA200 J212 and R3300 J3418 Replace the cable if needed The unit is not fully calibrated for the selected program CAUSE A SOLUTION A One or more calibrations needed by the selected program are not competed Switch to the service quality assurance view in the GUI to find out which calibration is not done Com plete all calibrations marked as not done Note that this message is not shown if there is a s2terminal connected to the X ray unit Attach the panoramic sensor CAUSE A SOLUTION A CAUSE B SOLUTION B Panoramic sensor not attached Attach the panoramic sensor Push down the lever on the sensor side to attach is properly Faulty sensor detection Check that the cable attached to JC103 in the EC100 Connector board is properly connected Re connect replace the cable if needed Attach the ceph sensor CAUSE A SOLUTION A CAUSE B SOLUTION B Cephalostat sensor not attached Attach the cephalostat sensor Push down the le
59. e components one by one and take 3D images of a suitable phantom Shadows on the projection image Redo collimator calibration and pixel calibration Panorama imaging PAN sensor is not recognized Check that the sensor is attached properly to the X ray unit and that the locking lever is in its lowest po sition Check condition of the power feed by following the trouble shooting guide 7 6 3 5 for Panorama imag ing not working Bypass the installed LVDS data cable by using a separate jumper cable and connect it between R3210 and the PAN sensor J3205 e ribbon con nector Reboot the X ray unit If PAN sensor is recognized replace one by one following components 204904 rev 3 Instrumentarium Dental 147 7 Error Codes and Trouble Shooting 148 7 6 5 2 7 6 5 3 7 6 6 7 6 6 1 7 6 6 2 7 6 6 3 7 6 7 7 6 7 1 Original data cable between R3210 and EC100 EC100 R3210 PAN sensor Image is messy Check condition of the power feed by following trouble shooting guide 7 6 3 5 for Panorama imag ing not working Image is too dark or light If the CT image is also dark then follow trouble shooting guide for the exposure control CEPH imaging CEPH sensor is not recognized Follow the PAN trouble shooting Image is messy Follow the PAN trouble shooting Image is too dark or light Follow the PAN trouble shooting Exposure control Exposure does not start when the exposure switch is pressed
60. e release package Did the GUI PC start normally or is the screen dark and Error 21 reported in the s2terminal If not check that the GUI PC is powered properly Replace the GUI PC if needed Note that the unit then must be completely recalibrated See 9 Cali bration and adjustment for further instructions 7 4 8 Error 22 Reading data from the 3D sensor failed CAUSE A Bad contact in data cable connectors SOLUTION A Check the data cable ribbon cable is not dam aged and that it is properly connected both to the 3D sensor and to the R3210 main CPU board con nector J3208 Reconnect or replace the cable if needed Clean the connectors with flux remover Let dry properly before reconnecting CAUSE B Voltage level out of range or voltage missing SOLUTION B Enable power for the 3D sensor using service com mand panelpower conebeam 1 Measure the dig ital voltage level from pin 1 and 2 on the sensor s power connector The allowed range is 4 9 5 1 V If the voltage is missing locate the point of failure with the help of the schematic in 5 4 1 3D imaging chain Replace faulty parts CAUSE C Faulty 3D sensor SOLUTION C Replace the 3D sensor and redo all 3D calibrations 204904 rev 3 Instrumentarium Dental 113 7 Error Codes and Trouble Shooting 7 4 9 CAUSE A SOLUTION A Error 23 Configuration data is invalid Unit configuration data stored in the main CPU board is missing or corrupted Recalibrate t
61. e switch or power supply if faulty Communication is failing due to the GUI PC being faulty replace the GUI PC Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 36 Error 101 Incorrect internal message CAUSE A SOLUTION A format GUI PC and main CPU software not compatible Update the unit s embedded software Verify that the versions listed by the s2terminal command login match versions txt in the software update package 7 5 Warnings and notifications Please press any button to complete unit start up CAUSE A SOLUTION A The unit needs the operators acknowledgement to start initialization movements Press any button on the patient positioning panel to start movement initialization Wait for movements to complete Please wait for X Ray tube to cool down CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSEC The X ray tube needs to cool down before next ex posure is started Wait for the X ray tube to cool down If the cool down time is long 900 seconds the cool down time is caused by a hardware protection mecha nism Power off the unit and let it cool down for 15 minutes If the error still appears check possible causes below Loose or faulty generator temperature feedback cables Check that the following cables are intact and prop erly connected 205032 between EG200 JG215 and R3800 J3807 Tubehead filament and feedback signals cable conn
62. eck that the voltage be tween J3411 amp J3412 is 230Vac gt gt f NOT replace voltage selector transformer If not connected reconnect J3411 amp J3412 If lamp LA1 is on replace R3400 e If after replacing R3400 the movement work Check the motor connection at the top of the col umn Check the connection to or replace the start ca pacitors at the top of column If replacing the start capacitors did not help re place the lifting motor 7 6 10 2 Main support movement only works direction still not in one e Check that the support has not been driven to its highest or lowest position e Check the low voltage distribution by following the trouble shooting guide 7 6 3 8 for R3210 R300 or R3400 e Checkthat the LEDs UP DOWN and ENA come on when the Z up down buttons are pressed If the LEDs do not come on check that both di rection and enable signals from the buttons are reaching the R3400 board by using service com mand systemstatus Check the connection of the buttons and replace them if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting If the LEDS do not come on but the direction and enable signal status change in systemstatus when the buttons are pressed the up down limit switch detection is malfunctioning gt Check if D30 lower limit or D31 upper limit on the R3400 under the EA300 board is on Short circuit the pin
63. eck the parts listed and replace if needed Instrumentarium Dental 123 7 Error Codes and Trouble Shooting 7 4 24 Error 40 Movement of S secondary 124 CAUSE A SOLUTION A CAUSE B SOLUTION B collimator motor failed There is a problem with the S position detection Use service program cephstatus to check the en coder status Move the secondary collimator back and forth and verify that the encoder value chang es To resolve an encoder or opto switch error check the cable between the opto board and the cephalostat CPU Replace parts if needed The S movement is not working correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module cable between the stepper driver module and the cephalostat CPU board Use service command drivemotor s manual to test whether the motor is working properly Check for cables or other parts hindering the movement Inspect cables and connectors and replace parts one by one if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 25 Error 41 Movement of I cephalostat CAUSE A SOLUTION A CAUSE B SOLUTION B sensor motor failed There is a problem with the T position detection Use service program cephstatus to check the en coder status Move the sensor back and forth and verify that the encoder value changes To resolve an encoder or opt
64. eck whether the motor is moving correctly use service command drivemotor n manual and drive back and forth using the chin support up down buttons If the N movement is moving the problem is probably in position detection see CAUSE B If no movement happens start with rul ing out a Main CPU error This can be done by con necting the N motor stepper driver cable 204944 to the collimator motors port in the main CPU board J3214 and using service command drive motor c manual and the chin rest up down buttons to drive the N motor If the N movement is working when connected to the collimator motor port but not otherwise there is a problem with the main CPU board Otherwise one of the components listed above is faulty Continue with inspecting cables and connectors Replace parts one by one if need ed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 4 21 CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C 7 Error Codes and Trouble Shooting Error 37 Movement of R Rotation motor failed The rotator is not moving correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module cable between the stepper driver module and the CPU board or the R3300 IO board Use service command drivemotor r manual to test whether the motor is working properly If the chin support is moving the problem is probably in posi tion
65. ected to J3809 in R3800 Reconnect or replace if needed Faulty EG200 XRAY IF board Instrumentarium Dental 133 7 Error Codes and Trouble Shooting 134 SOLUTION C CAUSE D SOLUTION D CAUSE E SOLUTION E Replace the EG200 XRAY IF board Faulty tubehead thermal switch or thermal switch connection Replace the tubehead Generator temperature monitoring faulty or miscal ibrated Use service program readadc to determine whether the temperature is measured correctly ADC value 111 corresponds to the maxi mum allowed temperature 75 deg Celsi us Lower ADC values indicate a incorrectly calibrated measurement Ad just trimmer R66 in the EG200 XRAY IF board until approximately 200 is read as ADC value at room temperature ADC value 255 indicates the temperature sensor connected to EG200 JG217 be ing loose or broken Check connection and replace the sensor if broken The resist ance in the sensor should be roughly 4 7 kOhm Generator temperature sensor is broken CAUSE A SOLUTION A The generator temperature sensor is broken or loose Check that the generator temperature sensor is properly connected The sensor is connected to JG217 in the EG200 X RAY IF board and should have a resistance of about 4 7 kOhm at room tem perature Service period has expired and unit need maintenance CAUSE A The service reminder timer has expired by default one year after last service Instrumentar
66. ed the exposure state is entered If the exposure program is changed when the unit is in the ready state the unit will revert to the select state The unit will enter the error state if a system error occurs Exposure state The unit carries out the selected exposure program and when completed proceeds to the transfer image transfer state The exposure button is monitored during the exposure Rotation and sensor movements are also monitored If a fatal error occurs and no image has been captured the unit will enter the error state If an image has been captured the unit will enter the transfer state and transfer the image to PC and then enter the error state Transfer image transfer state The unit waits for the image transfer to be completed Any calibration actions are handled if the exposure program was a calibration program The exposure counter is updated After the driver has received the image it releases it It makes sure that exposure button is released and after it has been the unit returns to the select state Instrumentarium Dental 204904 rev 3 204904 rev 3 4 Firmware description Error state The unit will enter the error state whenever a system error is encountered Movements and x rays are stopped as a precaution The error log is updated Service state may be entered using the s2terminal for further diagnosis Service state The service state s2terminal is entered by giving the service command wh
67. eded Clean away dirt and apply new lubrication Fasten loose parts and exchange worn out ones Mains power supply cable Power off the unit and disconnect it from the mains power supply Check the condition of the main power supply cable Replace the cable if damaged Tubehead Remove the covers around the tubehead Make sure that no oil has leaked from the tubehead Replace the tubehead if leakages are encountered Instrumentarium Dental 204904 rev 3 204904 rev 3 8 Maintenance procedure Ground test Test the safety ground continuity by measuring the resistance between the ground pin on the mains power supply cable connector and some metal part in the rotator The resistance must be less than 0 2 Ohm Fan operation Check that the fans in the generator housing air intake and outblow as well as the the fan in the power supply air intake is operating normally and without noise Clean the fans from dust if needed Replace faulty fans Dust removal The generator housing and the electronics contained therein must be free from dust to avoid risk of fire Check the generator housing for accumulated dust and use a vacuum cleaner for dust removal if needed Labels Check that all labels are attached and legible A list of labels can be found in the Installation Manual section 1 12 Unit identification labels Adjustment and calibration Reattach upper and lower rotating unit covers before performing any calibrations The m
68. en the unit is in the error state or idle state Instrumentarium Dental 77 4 Firmware description 78 Instrumentarium Dental 204904 rev 3 5 Hardware operation 5 Hardware operation 5 1 Emergency stop When the emergency stop button is pressed it only effects the Z movement Emergency stop mechanism is on R3400 102 The 3 3 voltage from R3400 102 is routed through the emergency switch to the Z motion control circuitry on the R3400 102 Note The emergency switch does not cut the power off anywhere else Emergency Switch R3400 3v3 J3401 15 16 Z motion Control circuitry NOTE Cephalostat emergency stop wiring is added here when cephalostat is installed 204904 rev 3 Instrumentarium Dental 79 5 Hardware operation 5 2 Movements The unit has seven motorized movements The collimator movements are automatic but all the other movements are controlled by the user with the remote control and the exposure switch The Z movement is double secured with HW single fault tolerant 5 3 Rotation movement ROTATION CHAIN CPU BOARD R3210 Control 100Mb Eth PHY J3212 Ethernet Switch 1 2 204841 Exposure Tangent Cu M 102 1 R3400 J3403 T 100Mb 1 Eth PHY L8 12 JA302 1 L 14 2413 EA300 PIO_x
69. er supply WARNING Dangerous mains voltage on part of this board LA1 also indicates when there is live voltage on the board DESCRIPTION Generates the voltages for the R3800 X ray Generator LOCATION In the tubehead side of the rotating unit FUSES F1 T2A 250V F2 FF8A 500V F3 T1A 250V INPUTS Mains voltage input OUTPUTS Non mains isolated 30Vdc Isolated 27 5Vdc Isolated 15Vdc INDICATOR LIGHTS LA1 Light indicates dangerous voltage mains ON DANGER Mains voltage present OFF No voltage INDICATOR LEDS D13 27 5V D20 15V D11 Line voltage over 160V indicator TEST PINS None Instrumentarium Dental 204904 rev 3 3 5 6 R3800 X Ray generator WARNING Dangerous mains voltage on part of this board LAT also indicates when there is live voltage on the board DESCRIPTION The board has two main functions To generate 360Vp p AC voltage for tubehead from the mains supply voltage 230 VAC and to generate the fila ment voltage for the tubehead and the feedback signals LOCATION In the tubehead side of the rotating unit FUSES None INDICATOR LIGHTS LA1 Light indicates dangerous voltage mains ON DANGER Mains voltage present OFF No voltage INDICATOR LEDS D1 FIV Filament power supply D2 15V D3 PREH D30 15Vdc HV D31 EXP 3D flashing pan constant D32 FAIL 204904 rev 3 Instrumentarium Dental 45 46 TEST PINS TP1 TP2 TP3 TP4 TP5 TP6 TP7 TP8 TP9
70. g alarm INPUTS 24Vdc mainly for motors 5V for logic FUSES None INDICATOR LEDS D3 1 25V D4 3 3V TEST PINS TP7 GND TP10 GND TP11 POWGND TP12 GND TP13 GND TP14 GND 204904 rev 3 Instrumentarium Dental 41 3 5 4 R3400 NGEO IO2 Input Output 2 Board WARNING Dangerous mains voltage on part of this board The dangerous part is marked with crosshatched lines LAT also indicates when there is live voltage on the board DESCRIPTION The operation of external 102 board is controlled via the in ternal Ethernet LOCATION In the column carriage FUNCTIONS 100Mb Ethernet for internal communication Remote control interface Emergency stop interface Z motor safety logic and motor driving Chin motor driving Chin motor encoder optos Patient positioning panel LED driver Patient positioning device VT interface FUSES F1 T5A 250V 6 x 32 INDICATOR LIGHT LA1 Light indicates dangerous voltage mains ON DANGER Mains voltage present OFF No voltage Instrumentarium Dental 204904 rev 3 204904 rev 3 INDICATOR LEDS D1 3 3V D2 1 25V D3 Exposure switch pressed indicator D4 Z ENA ETH D5 Z DOWN ETH D6 Z UP ETH D15 Z UP D16 Z DOWN D18 Z ENA D30 Z LOW LIMIT D31 Z UPPER LIMIT D20 Ethernet LINK OK D21 Ethernet Speed On 100MB Off 10MB D22 Ethernet Transferring Activities TEST PINS TP1 GND TP3 3 3V Instrumentarium Dental 43 44 3 5 5 R3700 X Ray pow
71. grabbing Panorama image grabbing Image buffering in the DDRAM memory N motion control signaling Collimator control signaling Sensorensor swap control signaling Exposure control signaling Note If R3210 Main CPU is changed order it from the manufacturer with the required serial number 204904 rev 3 Instrumentarium Dental 39 40 3 5 2 CEPH R3210 DESCRIPTION CEPH image capturing Image buffering in the DDRAM memory Image calculation Sensor motion signaling Secondary collimator motion signaling FUSES None INDICATOR LEDS Giga Ethernet status indicators D1 Duplex mode D2 1GB D3 100MB D4 10MB D5 Link activity 100Meg Ethernet status indicators D6 100MB D7 Link activity D8 Link OK Motor power status D9 24V switched ON D10 5V switched ON Internal power status D11 5V input OK D13 1 25V OK D14 1 2V PLL OK D15 1 8V OK D16 2 5V OK Special purposes D18 D25 are used for special purpose and no specific meanings exist TEST PINS None Instrumentarium Dental 204904 rev 3 3 5 3 R3300 101 Input Output 1 DESCRIPTION IO board used mainly for interfacing with stepper motors and lights Includes an FPGA integrated circuit and embed ded SW LOCATION In the column carriage FUNCTIONS Rotation motor and position detection X motor and position detection Y motor and position detection Layer FH Midsagittal and 3D lights Mains voltage measurement X ray warnin
72. gulates the voltages 8V analog to 6V or 5V analog and 8V digital to 6V or 5V digital depending on what mode is used There are also power enables in the cir cuit One is external and one is internal The external P E is connected to the digital regulation circuit and internal P E is connected from the digital output to the analog enable The PAN selecting signal controls the output voltage On PAN CEPH mode default the output voltages are 6V When this signal is activated the EG400 is in 3D mode and output voltages are 5V The switching circuitry requires an external 24V for power LOCATION In the sensor head INPUTS 8Vdc digital side 8Vdc analog side 24Vdc power for mode switching Panel power enable from the EG200 XRAY IF PAN 3D select signal from the EG200 XRAY IF OUTPUTS 6Vdc digital side PAN mode 5Vdc digital side 3D mode 6Vdc analog side PAN mode 5Vdc analog side 3D mode FUSES None INDICATOR LEDS D3 digital D4 analog TEST PINS D4 analog Instrumentarium Dental 204904 rev 3 3 5 22 Panoramic sensor CMOS DESCRIPTION Panoramic image acquisition LOCATION Rotating unit sensor head FUSES None INDICATOR LEDS None 3 5 23 3D sensor CMOS DESCRIPTION 3D image acquisition LOCATION Rotating unit sensor head FUSES None INDICATOR LEDS None Instrumentarium Dental 65 66 3 5 24 Ethernet switch router DESCRIPTION Ethernet traffic routing
73. h rot angle calibration 2 Ceph rot pos calibration 3 Ceph pix calibration Tubehead 1 Perform full calibration of the unit starting with preheat and mA calibrations Collimator 1 Perform full calibration of the unit except preheat and mA calibrations not needed Instrumentarium Dental 69 70 Instrumentarium Dental 204904 rev 3 4 Firmware description 4 1 Overview The firmware is located on four components R3210 CPU Main control image acquisition UDP IP interface to the acquisition PC collimator sensor and n rotation center offset motor control R3210 Ceph Ceph movement control and ceph image acquisition R3300 101 rotation x and y motor control posi tioning lights R3400 102 chin support motor control Z motor control positioning lights Touch screen display the embedded PC user in terface calibration data Communication between the IO boards and touch screen display is via an internal 100 Base T Ethernet connection Workstation 1000Base T Ethernet UDP IP 100Base T Ethernet R3200 Ceph R3300 IO board R3300 Control SW R3400 Control SW 204904 rev 3 Instrumentarium Dental 71 4 Firmware description 72 4 2 Detailed View R3210 CPU Executes the main and boot SW of the unit Boot software Loads the main software into the RAM and starts it Handles the initial unit software loading and boot mode updates Main software Controls and coordi
74. he unit Replace the main CPU board if the problem reoccurs 7 4 10 Error 24 Voltage kV failure in R3800 CAUSE A SOLUTION A 7 4 11 CAUSE A SOLUTION A X ray generator The kV feedback signal from the generator is out of range See also Error 6 The exposure enable signal is not reaching the X ray generator Ensure that the exposure enable signal cable 205467 is properly connected to EA200 JA206 and EG200 JG206 Error 25 Current mA failure in R3800 X ray generator The mA feedback signal from the generator is out of range See also Error 6 The exposure enable signal is not reaching the X ray generator Ensure that the exposure enable signal cable 205467 is properly connected to EA200 JA206 and EG200 JG206 114 Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 12 Error 26 Preheat failure in R3800 X ray generator The preheat feedback signal from the generator is out of range See also Error 6 CAUSE A The exposure enable signal is not reaching the X ray generator SOLUTION A Ensure that the exposure enable signal cable 205467 is properly connected to EA200 JA206 and EG200 JG206 7 4 13 Error 27 Rotation encoder failure CAUSE A R3300 101 does not receive signals from EB100 Rotator opto board SOLUTION A Check that the cable between EB100 and R3300 is intact Replace repair the cable if needed Replace the EB100 board Replace the R3300 IO board 7 4
75. heck system status using the s2terminal that the exposure switch is detected when it is pressed gt gt If not check the condition of the exposure switch EA200 EA300 and the cabling between them gt gt gt If the components are OK replace R3400 Instrumentarium Dental 149 7 Error Codes and Trouble Shooting 150 7 6 7 2 If LED D6 does not come on check the condition of the cable between J3202 and JG206 gt gt f the cable is OK replace EG200 gt gt If not replace cable If LED D6 comes on the exposure switch is OK gt Follow high voltage trouble shooting Exposure sequence starts but no X rays are generated Check the condition of the power supply by follow ing the trouble shooting guide 7 6 3 8 for R3210 and R3300 Set the unit to imaging mode CT Pan or CEPH disable movements using command nomove s2terminal and check status of the PREH ENA LED D6 If LED D6 does not come on measure the volt age JG206 6 during preheat gt Replace EG200 if the voltage is about 5V Measure voltage from J3202 6 during preheat gt gt Replace cable between JG206 J3202 if there is voltage on J3202 gt gt Replace R3210 if there is no volt age on the J3202 If LED D6 comes on check the EXP ENA LED D7 gt Instrumentarium Dental If LED D7 comes on follow the trouble shooting guide for X ray generation If LED D7 does not come on measure the
76. imaging not working Follow instructions in section 7 6 3 5 but follow CEPH power chain and select panelpower Ceph 1 command from s2terminal 7 6 3 8 R3210 R3300 or R3400 does not operate e Check each voltage indicator LED on the board see the Service Manual If any of the indicator LEDs are not on replace the board 7 6 4 3D imaging 7 6 4 1 3D sensor is not recognized e Check the condition of the power feed by following trouble shooting guide 7 6 3 6 for 3D imaging not working e Replace LVDS data cable from J3208 to the CT sensor and reboot the X ray unit If 3D sensor is recognized cable was faulty If itis not recognized replace R3210 and reboot R3210 was faulty if the sensor is now rec ognized 146 Instrumentarium Dental 204904 rev 3 gt 7 6 4 2 7 6 4 3 7 Error Codes and Trouble Shooting If sensor is still not recognized replace the sensor Generally poor image quality Recalibrate the unit Check condition of the power feed by following trouble shooting guide 7 6 3 6 for 3D imaging not working Follow instructions in guide 7 6 4 1 to localize mal functioning component Replace components one by one and take 3D images of a suitable phantom Horizontal bars in projection image Check grounding cables near sensor If OK replace EG400 7 6 4 4 7 6 4 5 7 6 5 7 6 5 1 Reduced gray scale Follow instructions in guide 7 6 4 1 to localize mal functioning item Replac
77. itioning panel 4 02 JA207 1 M EA200 Exposure Tangent UP Control A NA FRQ DET FRQ DET FRQ DET Z MOTOR EN ZUPPER_LIM ZLIM_CDET OWER_LIM CARR_UP JOR ZUP1 N Q L GARRCBOWN JO UNES ZENA2 ZUP2 DOWN2 ZENA1 Z motor pa koc Em RS 4 isolation Z motor ES po xA Encoder Ethernet Switch CPU BOARD R3210 Control BR T Eth PHY 8 204904 rev 3 Legends HW SW functional block Instrumentarium Dental Cable item code 83 5 Hardware operation 5 7 Chin rest movement Patient positioning panel _1 Chin Up Chin rest tor Chin Down 3 phase mox Oo 4 driver Ethernet Switch Eth PHY CPU BOARD o R3210 Chin rest position Optos 100Mb Eth PHY Control Legends HW SW functional block Cable item code 84 Instrumentarium Dental 204904 rev 3 Collimator Optos 204904 rev 3 Collimator movement 5 Hardware operation CPU BOARD 3 phase stepper R3210 module R5100 Collimator motor J3214 Control bon F Ki Y SCH IC TES em 28V 5V J3213 2 6 Legends HW SW functional block Cable item code Instrumentarium Dental 85 5 Hardware operation 5 9 Pan sensor movement Detector Optos JG101 EG100 EH Sj 86 3 phase stepper module R5100 28V
78. ium Dental 204904 rev 3 204904 rev 3 SOLUTION A 7 Error Codes and Trouble Shooting Carry out annual service as lined out in section 9 Maintenance Procedure Mark service as done us ing the indicator s2terminal service command End user quality assurance is needed to retain image quality CAUSE A SOLUTION A The quality assurance timer has expired by default 180 days after last 3D QA Run 3D geometry calibration 3D pixel calibration and 3D QC Running the corresponding panoramic calibrations is also recommended Mains voltage is out of range CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSEC SOLUTION C CAUSED SOLUTION D CAUSEE Too low or high mains voltage connected to the unit Connect the unit to a power outlet with correct rat ing See section 3 11 Connecting the unit to the mains in the installation manual for further instruc tions Wrong voltage range is selected Select correct voltage range by connecting the cor responding selection connector jumper to J1 in the EA200 board The EA200 board is located in the lower end of the column See section 3 11 Con necting the unit to the mains in the installation man ual for further instructions Voltage measurement calibration is not properly performed Calibrate the voltage measurement using s2terminal service command vaccalib The voltage measurement signal is not reaching the main CPU through the R3400 IO board Check th
79. l LANs and the workstation No Ethernet connection between the unit e See if the problem can be resolved by restarting the X ray unit and the workstation e Check for problems in the workstation Try to set up a connection between the X ray unit and the workstation using the s2terminal If a connection is established check the installation and configuration of the image acquisition driver software Try to set up a connection between the X ray unit and another PC for example service laptop using the s2terminal If a connection can be established the problem is with the workstation Check that the link light normally located next to the workstation s network connector is on when the cable is attached If itis not on the network card may be faulty Check if the light is on when the service laptop is connected this confirms whether the network card is faulty or not e Check for problems in network cables Replace the network cable between the X ray unit and the workstation with an Ethernet cable CAT5e or CAT6 known to be working If a connection is established replace the original cable Connect the known to be working Ethernet cable between the workstation and connector JB004 in the upper part of the column If a connection is established replace the energy chain cables lo cated behind the column Instrumentarium Dental 139 7 Error Codes and Trouble Shooting 140 Connect the known to be working
80. led The image is grabbed but not sent to the driver Tests the imaging acquisition chain Using this mode will delete the last image taken temporarily stored in the unit memory making it non recoverable Useful when problems with movements image grabbing etc need to be investigated Test mode activation deactivation Using the touch screen display Activated from touch screen display by touching the T key The T icon on the touch screen display will change to the active state Deactivate by touching the T key again Using the s2terminal Activate by entering the command testmode 1 Deactivate by entering the command testmode 0 Instrumentarium Dental 73 4 Firmware description 4 4 Firmware states IO cards only have one state The IO cards wait for commands from the main CPU After they receive a command they execute the command and send an acknowledgment of its execution to the main CPU CPU board R3210 has several states that perform various checks during operation of the system R3210 states R3210 control state machine has the following states l nit Initialization Idle Select Program select Ready Exposure Transfer Image transfer Error Error Service Off emergency stop 74 Instrumentarium Dental 204904 rev 3 4 Firmware description Service end Service exit Init done ErrorService Service Service command EN Error Return pressed Valid
81. lp Lists service commands gives detailed help help command indicator Sets or clears service QA reminder mes sages or period ip Configures the IP address of the external Ethernet interface Instrumentarium Dental 101 6 The s2terminal and service functions log login logsign memtest motortest patient posprint panelpower readadc status systemstatus unithandedness vaccalib Displays the log entries Displays unit s firmware version informa tion Adds a comment to the log Performs a memory test on image memo ry area Runs a motor test Starts fake study without using driver Prints position information of selected motor Sets the panel on off Read adc channels Displays unit s status information Displays status of all optos micro switch es and encoders Sets the unit s handedness Calibrates VAC value using real voltage value Note This list may vary from unit to unit 3 To open help instructions for a service command key in help space the name of the service command for ex ample motortest and then press ENTER help motortest Usage motortest rounds motor motortest rounds Drives all or specific motor from limit to limit 4 To close the s2terminal key in xq and then press 102 ENTER Instrumentarium Dental 204904 rev 3 7 Error Codes and Trouble Shooting T 1 Initial actions Error Codes When an error code appears on the display the unit will stop working and c
82. many client applications are connected to the unit for example the s2terminal and the dental imaging software login Shows the firmware and core versions installed in the unit and the serial number of the unit Instrumentarium Dental 204904 rev 3 204904 rev 3 6 The s2terminal and service functions 6 4 Unit service commands The unit service commands allow the operation of the unit to be checked and configured 1 Key in service and press ENTER The unit enters and activates the service state Note The unit can only enter the service state from the idle or error states 2 Key in help and then press ENTER calset Forces the calibration programs to be marked as done or undone cephstatus Displays status of all ceph optos micro switches and encoders cephgetraw Requests raw image frames from ceph CPU cancel Bypasses initializations on startup cephimagingdir Sets ceph imaging direction clients Displays connected client applications conf Displays configuration parameters copperthicknessTells unit about changed copper thick ness counter Displays the number of exposures taken dapcalib Not currently available Use command doserate instead datatxdelay Sets packet delay on image transfer demomode Sets the unit to demonstration mode drivemotor Drives the selected motor to desired posi tion doserate Configures doserate compensation endstudy If enabled ends the patient study after ex posure he
83. motor command in manual mode for example drivemotor X man will drive the X motor back and forth when chin support up down keys are pressed If the status does not change when an opto or mechanical switch is activated then changing the sensor or its related cabling should fix the problem If related cables and switches are found to be working the problem is probably caused by a faulty logic board R3210 R3300 and or R3400 The related block diagrams give an overview of what components comprise a particular motion Note Some of sensor signals travel through the serial in terface J3213 JG205 If such a signal is shown incor rectly the fault may be in either the cabling the sensor or the serial interface board EG200 7 6 10 Z Motion control 7 6 10 1 Main support up down Z movement does not work e Check that the LEDs UP DOWN and ENA on R4300 come on when the Z up down buttons are pressed If not check that both direction and ena ble signals from the buttons are reaching the R3400 board by using service command system status Check the connection of the buttons and replace if needed e Check that the voltage selector on EA200 is set to the mains voltage being used e Check fuse 1 on R3400 Replace if blown 204904 rev 3 Instrumentarium Dental 155 7 Error Codes and Trouble Shooting 156 e Check that lamp LA1 on R3400 is on If not check J3411 amp J3412 are connected gt If connected ch
84. n CPU and R3300 is not working properly The Ethernet cable between the R3300 and the internal Ethernet switch may be faulty Try with a spare cable and replace the cable if needed f also error 12 is shown check the cable between the main CPU and the internal Ethernet switch Try with a spare cable and replace the cable if needed Check the internal Ethernet switch and replace if needed A Appropriate leds are lit each port having a cable connected should have the link led on The specified voltage level is present in power connector of the switch The R3300 IO board software is incompatible with the main CPU software State commanded for beeper is not matching the feedback value Update the software s Verify that the versions list ed by the s2terminal command login match ver sions txt in the software update package The R3300 IO board is faulty and therefore not re sponding Replace the board Instrumentarium Dental 111 7 Error Codes and Trouble Shooting 112 7 4 5 CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C 7 4 6 CAUSE A SOLUTION A Error 12 R3400 102 board is not functioning Communication between the main CPU and R3400 is not working properly The Ethernet cable between the R3400 and the internal Ethernet switch may be faulty Try with a spare cable and replace the cable if needed e If also errors 9 is shown check the cable between the main CPU and
85. n support CAUSE A SOLUTION A CAUSE B SOLUTION B motor failed The chin support is not moving correctly The movement not working correctly may be due to a fault in the motor motor cable R3400 IO board Use service command drivemotor j manual to test whether the motor is working properly If the chin support is moving the problem is probably in posi tion detection see CAUSE B Otherwise one of the components listed above is faulty Continue with in specting cables and connectors Replace parts one by one if needed Position detection showing incorrect values Use service command drivemotor j manual and the chin support up down buttons to drive past the positions where the opto switches are activated de activated Check for messages in the s2terminal in dicating the switches changing state If no such messages are seen there is a problem with the EG100 opto board or the cable between the opto switch and the R3400 IO board Check the parts listed and replace if needed Instrumentarium Dental 119 7 Error Codes and Trouble Shooting 120 7 4 20 Error 36 Movement of N motor failed CAUSE A SOLUTION A The rotator is not moving correctly in N direction The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module or the cable between the stepper driver module and the CPU board In rare cases the port Main CPU may also be faulty To ch
86. na optional O X190 AM JB005 wen mm JB005 2 0 x 05412 rm 11300 LI300 Col um n FF detector pem AEN mum JB L ayer L a Carriage JB004 FE 7 i goe E 205467 205467 SIB ges JB MS 204838 504837 208200 LI300 LI300 l clk ena dir sc Scanning 3ph motors AN NN lt 204814 6 204815 gt 6 ap Sch J3319 J3318 J3305 49 J3204 J3203 Instrumentarium Dental 204904 rev 3 Signalling 2 L 5 ral S 205200 gt 205202 gt 9 208477 gt Y motor optos w clk ena dir 6 JEO03 205202 i M IIX Mot Nasion support 204936 JG402 LI300 Pot slide X 3ph motor EG400 ae DS eei 6 Panel PSU 2 M J5101 Y T stepper mod Patient positionin mE EMERGENCY Z OSC dii 204950 hod J101 l SRRERE SW Z laser Ceph JE002 204808 gt x motor optos U ppe r she If um JE004 205856 205285 o without ceph option a jumper is needed Ethern et JBOO6 for closing the emergency safety switch loop switch 205036 gt 204156 geg 204883 d Gigabit ethernet Work 505063 Station l Warnin F3 GUI PC E SC Warning Light e 204862 gt SH EXP J1003 o 204841 2 JA2
87. nates unit movements exposure image acquisition and transfer The image data acquired during image capture are stored in the internal memory of the unit After image acquisition the image data are transferred to the workstation using the external 1000 Base T Ethernet UDP IP Ethernet It also handles multi connect and up to five clients drivers S2Terminals or replicate PC touch screen displays can be connected to the unit via the external Ethernet It also offers firmware upgrade services for itself and software upgrade for touch screen display It also offers core FW update service for R3300 101 R3400 102 and R3210 Ceph as there is no direct connection from the S2Terminal to these three boards R3300 101 software Controls non critical movements R3400 102 software Controls non critical movements lO lights etc Communicates with CPU over a 100Base T interface Touch screen display software Holds the unit calibration data that is transfered to the R3210 CPU during start up R3210 Ceph CPU Controls the cephalometric imaging movements on the ceph end secondary collimator and sensor movements Controls cephalometric image acquisition Instrumentarium Dental 204904 rev 3 204904 rev 3 4 Firmware description 4 3 Operating modes Imaging mode The usual operation mode X ray imaging is allowed when patient study is started Test mode Same as the normal imaging mode except that the X ray generator is disab
88. nd drive the collimator back and forth using the chin support up down buttons If the collimator is mov ing the problem is probably in position detection see CAUSE B If the collimator is not moving start with ruling out a Main CPU error This can be done by connecting the collimator stepper driver cable 204791 to the N motor s port in the main CPU board J3204 and using service command drivemotor n manual and the chin rest up down buttons to drive the collimator If the collimator is moving when connected to the N motor port but not otherwise there is a problem with the main CPU board Otherwise one of the components listed above is faulty Continue with inspecting cables and connectors Replace parts one by one if need ed CAUSE B Position detection showing incorrect values SOLUTION B Use service command drivemotor c manual and the chin support up down buttons to drive the colli mator past the positions where the opto switches are activated deactivated Check for messages in the s2terminal indicating the opto switches chang ing state If no such messages are seen there is a problem with the EG100 opto board or the cable between the opto board and the EG200 XRAY IF board If also motors D and N are failing the serial IO data cable between EG200 J205 and R3210 J3213 may be faulty Check the parts listed earlier and replace if needed 204904 rev 3 Instrumentarium Dental 117 7 Error Codes and Trouble Shooting 118
89. nd service 4 2 View error history using command log 4 3 View unit configuration using command conf The log file written is found in the same folder as the s2terminal and is named s2t_10 208 6 101 log The name is different if default unit IP address is not used GUI logs GUI logs may be useful for troubleshooting GUI related problems They may be downloaded from the GUI PC using the following steps 1 Startan s2terminal using openS2 bat from within a Em bedded Software Release Package 2 Putthe s2terminal is in reserved mode by typing xr fol lowed by enter until the terminal replies Mode RE SERVED Instrumentarium Dental 204904 rev 3 204904 rev 3 3 7 Error Codes and Trouble Shooting Download the logs using command xdl After download the GUI logs are located in a zip package named logs zip in the s2terminal folder 7 4 Error code descriptions 7 4 1 CAUSE A SOLUTION A CAUSE B SOLUTION B Error 4 Rotator home position was not found Belt s slipping The rotator is not rotating properly Clean belt s and pulleys and adjust belt tension The home position is not detected by the rotator op tos Use the s2terminal service program systemstatus to check whether the home opto signal is reaching the main CPU The home position of the rotator is the tubehead pointing away from the pillar If the signal state is not changing when the opto switch is activated deactivated one of the following is
90. nding EA200 Block diagram 5Vdc INPUT TP1 TP17 GND H5 TP5 TP6 GND 5Vdc F2 OUTPUT JA101 24Vdc INPUT JA101 12Vdc INPUT JA101 12Vdc INPUT JA101 12Vac INPUT JA107 FILT JA102 JA103 JA104 JA105 JA106 TP2 TP17 GND H6 TP7 TP8 GND o4yqc OUTPUT FILT JA104 JA105 JA106 TP3 TP17 GND H7 TP9 TP10 GND 15yqc OUTPUT FILT JA109 JA110 TP4 TP17 GND H8 TP11 TP12 GND 4 ze OUTPUT JA102 JA103 JA108 D21 H9 sade F1 AC OUTPUT o REG JA105 DC JP2 FILT JA106 TP15 TP16 GND FILT Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 11 EA300 Connector board DESCRIPTION Is used as an interface between the R3400 NGEO IO2 and patient positioning panels LOCATION Daughter board for the R3400 NGEO IO2 FUNCTIONS Emergency stop interface chin support Emergency stop interface CEPH Patient positioning left side panel interface Patient positioning right side panel interface Patient positioning CEPH interface Patient positioning left side panel LEDs driver Patient positioning right side panel LEDs driver FUSES None INDICATOR LIGHTS None TEST PINS None Instrumentarium Dental 53 54 3 5 12 EB100 Rotator opto board DESCRIPTION EB100 has four optoswitches and is used for rotator posi tion HOME MIDDLE ENC1 ENC2 detection LOCATION In the upper shelf above the rotating unit FUNCTIONS Four opto
91. nnnccnnnccnnnnnnnnnnnns 116 7 4 16 Error 31 CPU board s memory test failed sssssssssssss 116 7 4 17 Error 33 Movement of C collimator MA M Mn 117 7 4 18 Error 34 Movement of D sensor motor failed 118 7 4 19 Error 35 Movement of J chin support motor failed 119 7 4 20 Error 36 Movement of N motor Toaled eeeeeeeeeeettttttaeeeeees 120 7 4 21 Error 37 Movement of R Rotation motor failed 121 7 4 22 Error 38 Movement of X motor Tale 122 7 4 23 Error 39 Movement of Y motor Tale 123 7 4 24 Error 40 Movement of S secondary collimator motor failed 124 7 4 25 Error 41 Movement of cephalostat sensor motor failed 125 7 4 26 Error 42 Ceph lO board is not funchonimg eeeeeeeeeteettteeeeees 126 7 4 27 Error 43 Serial IO board error 22222 c ccececeeeceeeseeeeeeceeeseeessceccetcueceeeeees 127 7 4 28 Error 45 No X rays detected on cephalostat sensor 127 7 4 29 Error 46 Emergency stop button is presse 128 7 4 30 Error 47 Button Stuck itte A a 129 54 31 Error 46 Internal failure aso ctor cubo 129 7 4 32 Error 49 Reading panoramic sensor data failed 130 7 4 33 Error 50 Reading cephalostat sensor data failed 131 7 4 34 Error 51 Cephalostat sensor MISSING
92. ntal 204904 rev 3 204904 rev 3 7 6 1 5 7 Error Codes and Trouble Shooting No connections to the R3400 Switch power on to the X ray unit and check that R3400 and the Ethernet switch are receiving power see trouble shooting about power distribution See Error 12 in the error code description section 7 6 2 Power distribution mains 7 6 2 1 Nothing happens when the X ray unit is switched on e Check that the mains cord is connected to the wall socket If not plug it in Check that there is mains power reaching the wall socket If not call your local electrician to fix the problem Check Fuses F1 and F2 Check that correct voltage range is selected by checking the position of the voltage selector jumper J1 on the EA200 board Replace blown fuses Open the front cover at the lower end of the car riage and check that the voltage indicator lamp on EA200 is on or measure voltage from connector JA203 If EA200 is receiving voltage then measure the secondary voltages from the low power supply gt If any of voltages are missing when each of the low voltage connectors are un plugged replace transformer If voltages are OK when each low volt age connector is un plugged but not OK when any of connectors is connected then follow trouble shooting for the LOW voltage side Instrumentarium Dental 141 7 Error Codes and Trouble Shooting 7 6 2 2 No X rays e Check that lamp LA1 on R3700 generator
93. o switch error check the cable between the opto board and the cephalostat CPU Replace parts if needed The S movement is not working correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module cable between the stepper driver module and the cephalostat CPU board Use service command drivemotor s manual to test whether the motor is working properly Check for cables or other parts hindering the movement Inspect cables and connectors and replace parts one by one if needed Instrumentarium Dental 125 7 Error Codes and Trouble Shooting 7 4 26 Error 42 Ceph IO board is not CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C CAUSE D SOLUTION D 126 functioning The main CPU cannot communicate with the ceph alostat CPU Check proper connection of the Ethernet cable 205896 between the 10 100 Mb s connector J3211 not J3210 of the ceph CPU and JE007 Ethernet cable 205036 between JEO07 and the internal Ethernet switch Try connecting a spare cable between the cepha lostat CPU and the internal Ethernet switch Re place cables if needed If also error 12 is shown check the cable between the main CPU and the internal Ethernet switch Try with a spare cable and replace the cable if needed Check the internal Ethernet switch and replace if needed A Appropriate leds are lit each port having a cable
94. o their respective connectors Connectors must not be loose or misaligned If the connector has a locking mechanism make sure that it is locked If you fi nd a loose or misaligned connector disconnect it and check for bent broken or missing pins If there is damage that can be easily repaired for example straightening a bent pin repair the damage and reconnect the connector If the damage cannot be repaired replace the cable Note If the connector on the corresponding board is also damaged the board may also have to be replaced Instrumentarium Dental 105 7 Error Codes and Trouble Shooting 7 3 Reporting problems to technical support If you need to contact technical support please gather the information listed below This information is absolutely crucial for diagnosing the problem Type of problem Needed type of information Image quality Problem description Exported example images Screen shot from the imaging app Raw files Image acquisition driver logs s2terminal log X ray unit errors Problem description s2terminal log Image acquisition driver logs GUI logs if related to GUI Video or photos if relevant X ray unit errors Calibration problems Problem description s2terminal log Image acquisition driver logs Raw files Video or photos if relevant Connectivity problems Problem description s2terminal log Image acquisition driver logs I m not sure Problem de
95. ontrol Aere ees 155 7 6 10 1 Main support up down Z movement does not work 155 7 6 10 2 Main support movement only works in one direction 156 7 7 Calibration program MUNDOS msc 158 Imaging program numbers sssssssssssesse e een nennen nennen nnne nnn 159 8 Maintenance procedure iii alacant ne LEE pni ase nnmnnn 161 1 Introduction 1 1 ORTHOPANTOMOGRAPH OP300 INSTRUMENTARIUM DENTAL ORTHOPANTOMOGRAPH OP300x ray unit hereafter called OP300 is a software controlled diagnostic dental X ray equipment for producing high quality digital images of dentition TM joints and skull In order to take images with OP300 you need a suitable PC hardware connected to the OP300 unit and CLINIVIEW software or suitable third party software via TWAIN driver to capture and handle images OP300 performs the following procedures Pan e Standard panoramic e Pediatric panoramic e Wide arch panoramic e Bitewing e TMJ PA projection e Ortho TMJ axial corrected lateral projection e Maxillary sinus e Ortho Zone enhanced panoramic e Orthogonal panoramic Ceph optional e Cephalo lateral projection e Cephalo pediatric lateral projection e Cephalo postero anterior PA projection Reverse Towne projection e Waters view e Carpus view Not in USA and Canada 3D optional e 61x41 mm Field of View 61x78 mm Field of View 204904 rev 3 Instrumentarium Dental 1 1 Intro
96. orking sisi iii 145 7 6 3 7 The CEPH imaging not working 146 7 6 3 8 R3210 R3300 or R3400 does not operate 146 FA PSD AIMAGING PP bbe le acl et 146 7 6 4 1 3D sensor is not recognized c cceceeeeeeeeeeeeeeeeeeeeeeeees 146 7 6 4 2 Generally poor image quality sseseseesssssssssss 147 7 6 4 3 Horizontal bars in projection image 0ooooocccconocccccccccccccnccinnnnnnnns 147 7 6 4 4 Reduced gray scale eese eene 147 7 6 4 5 Shadows on the projection Image 147 7 6 5 Panorama Imaging eI roe PER a nates 147 7 6 5 1 PAN sensor is not recognized ooocccininonioncococicoconccronenninnnrninanana 147 7 6 5 2 Image IS Tme5Sy A 148 7 6 5 3 Image is too dark or light seseseeeees 148 AR te lee BEE 148 7 6 6 1 CEPH sensor is not recognized eseeeeee 148 1 0 6 2 Image IS MOSS o etude tutior teret tdi vo ee CES Cel bte otto 148 7 6 6 3 Image is too dark or light sseeseee 148 126 7 DEER giereg occi ne debi adipe qu e facts Da d na 148 7 6 7 1 Exposure does not start when the exposure switch is pressed148 7 6 7 2 Exposure sequence starts but no X rays are generated 150 EE e Ee EE 151 7 6 8 1 No X rays generated nest 151 7 6 8 2 Images too dark or too light Wrong dose generated 152 ENER lege ei e EE 154 1 60 10 Z Motion c
97. ovements might otherwise be obstructed or not behaving as during normal operation After attaching the covers power on the unit and perform a movement test s2terminal service command motortest Note that pixel calibrations shall be done with tubehead covers attached Covers Check that all covers are correctly installed and in good condition Quality Assurance Perform the Quality Check programs for all installed modalities Ensure the results are acceptable Instrumentarium Dental 163 8 Maintenance procedure 164 Instrumentarium Dental 204904 rev 3
98. patient or calibration started Examination ended Image discarded and calibrating data received Unit in correct position Program changed if calibrating Program change Read Error before GUI freeze Transfer Exposure button pressed Exposure done Exposure or cancelled 0 0 Error Init initialization state During the initialization state the unit carries out several initializations and checks as follows detects the IO boards initializes the generator initializes the collimator initializes the image buffer and calibration data checks states of the sensors checks the state of the exposure button initializes the movements Most of the essential functionality of the unit is tested during the initialization state Note The x ray generator is not tested 204904 rev 3 Instrumentarium Dental 75 4 Firmware description 76 Idle state The unit is waiting for an examination to be started by the driver The service state can be entered during this state The unit will enter the error state if a system error occurs Select program select state The unit initializes the selected program and enters the ready state when system is ready to take an exposure If the examination is ended the unit will return to the idle state The unit will enter the error state if a system error occurs Ready state The unit is waiting for the exposure button to be pressed Once it notices that the button has been press
99. plug connec tors JA102 106 one by one and check that the LEDs are on gt gt If not replace EA100 gt gt gt If after replacing EA100 the LEDs still do not come on replace the low power supply gt gt f LEDs are on after un plugging some of the connectors then fol low the power distribution chain in question by cutting it step by step until the LED in question goes out Replace the next component cable or board If each LED on EA100 is on then check the LEDs at the end of each power chain see block dia gram gt If some LED are not on localize the failure as described above in introduction gt If the LEDs are on replace R3210 main CPU board 7 6 3 2 X Y or rotator not working e Check 5V and 24V voltage indicators on the stepper modules If both indicators are on follow the motion control trouble shooting guide If 5V indicator LED is not on but R3300 is active replace the cable between stepper module 45101 and R3300 If LED still does not come on replace R5100 If 24V indicator LED is not on check that 24V indicator LED on the EA100 is on If not see trouble shooting instructions in chapter 7 6 3 1 Instrumentarium Dental 143 7 Error Codes and Trouble Shooting 744 gt If indicator is on measure 24V voltage from J3309 gt gt Replace cable between J3309 and JA106 if there is no voltage gt If indicator is on measure 24V voltage from J331
100. position and secondary collimator position HOME ENC A ENC B detection LOCATION Two in the cephalostat head one in moving sensor assem bly another one in moving secondary collimator assembly FUNCTIONS Three optoswitches for position detection INPUTS 5Vdc for optoswitch LEDs OUTPUTS Optoswitch outputs in 2 5V logic INDICATOR LEDS None TEST PINS None Instrumentarium Dental 59 60 3 5 18 EE200 Ceph sensor connector board DESCRIPTION EE200 routes image data from the cephalometric X ray im age sensor assembly and provides operating voltages and control signals to the sensor Device side connector that docks the sensor to the main unit is mounted on this board LOCATION In the cephalometric sensor mount assembly FUNCTIONS Signal routing from x ray sensor assembly to the main unit via docking connector INPUTS Image data and control signals to from sensor 6V analog and digital operating voltages OUTPUTS Image data and control signals to from sensor 6V analog and digital operating voltages INDICATOR LEDS None TEST PINS None Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 19 EG100 Dual opto board DESCRIPTION EG100 has two optoswitches and is used for position LIM IT MIDDLE detection in various movements of the unit LOCATION Two in the upper shelf X Y movements Two in the rotat ing unit N Collimator movements One in the lower shelf
101. pow er is on If not then check that voltages exist on input of the generator filter gt If not replace mains cabling If voltages exist replace filter If the lamp is on check lamp LA1 on R3800 X ray generator gt If not on check fuses on R3700 and replace them if blown If fuses not blown check cabling between J3703 and J3802 5 If on follow trouble shooting guide for Exposure control in chapter 7 6 6 7 6 3 Power distribution low voltages The low power is generated by a mains transformer and a MPQ 200 switching power supply The low voltage from the transformer is used to generate analog voltage for the sensors Other low voltages are generated by the MPQ 200 switching power supply Malfunctioning sections in the power and distribution chains can be located by checking the LEDs at the end of each branch and then reverse measuring the voltages further back down the path towards the power supply To localize overload malfunction is little more difficult as the switching supply is overload protected and an over current in any branch will cut whole supply to off see chapter 7 6 3 1 7 6 3 1 Nothing happens when the X ray unit is switched on e Check that all the LEDs on the EA100 are on If not check fuses on the EA100 142 Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting gt If any of the fuses are blown replace them gt If the fuses are OK then un
102. rsions may have different and or additional boards Logic boards Three logic boards R3210 CPU Additional one in ceph R3300 101 R3400 102 They all use FPGA chips and the embedded SW One touch screen display PC board It communicates via the internal Ethernet Power boards Three low voltage boards EG400 Panel power supply R5300 Panel raw power supply Additional one in ceph Power supply for DC voltages MPQ200D Two high voltage boards R3700 X ray power supply R3800 X ray generator 204904 rev 3 Instrumentarium Dental 23 3 Electrical description 24 Satellite boards Seven nine in cephalostat models optosensor boards EB100 Rotator opto 6 x EG100 Dual opto board 2 x EE100 Ceph encoder opto board Five seven in cephalostat models connector boards EA100 DC Power distribution board EA200 AC Power distribution board EA300 Connector board EC100 Panorama sensor connector boards ED100 EE200 Cephalostat sensor connector boards ED200 Seven stepper drive modules two more with cephalostat option R5100 3 phase stepper drivers Interface board EG200 Interface board Additional one in ceph Special purpose board EB200 Head support board Instrumentarium Dental 204904 rev 3 3 Electrical description 3 2 Electrical component location Circuit boards Main unit Switch EG100 R5100 R5100 X ray PSU R5100 EB100 EG100 filter J EG200 o o
103. s Mode NORMAL The text NORMAL will appear which indicates that the s2terminal has released the unit so that the dental im agine software can be used to take an image when the image capture is activated 2 After taking an image disable no image capture or close the dental imaging program and then press xr and then ENTER 3 The text RESERVE will appear which indicates that the s2terminal is now active 98 Instrumentarium Dental 204904 rev 3 6 The s2terminal and service functions 6 3 Unit state commands The unit state commands allow the states of the unit to be checked and changed Note Some of unit state commands can also be accessed when the unit is in service mode status r This command shows the current state of the unit The states are idle state The unit is ready to start an examination and is waiting for image capture from the dental imaging software to be activated a message re questing this will appear on the touch screen dis play select state The imaging program and technique factors can be selected When the RETURN key is pressed to drive the rotating unit to the ready posi tion the unit will enter the next state ready ready state The unit is ready to take an exposure The text READY will appear on the touch screen display exposure state The unit will enter this state when the exposure switch is pressed and held down The unit will enter the next state when the exposure
104. s have fuses that can be replaced However if a board is faulty replace it On most of the circuit boards there are indicator LEDs D and test pins TP that allow the operation of the board to be checked and or tested The LEDs and test pins for each circuit board are described in the section Electrical Description Use a digital multimeter DMM when checking boards DANGER HIGH VOLTAGE R3400 102 R3700 X ray power supply R3800 X ray generator and R3900 Mains connector include high voltage indicator lamps Glim When a high voltage lamp is on it indicates that high voltage is present DO NOT touch the board until the high voltage has dissapated and the lamp has gone out When handling circuit boards take all necessary precautions to prevent the build up of static electricity and possible static damage to the boards Checking cables and connectors Visually check cables for mechanical damage cuts damaged insulation and bad twists If a cable is damaged in any way replace it If there is no obvious mechanical damage to a cable but you think that it may be faulty use a digital multimeter DMM to check the resistance of the different wires within the cable An undamaged wire will have close to no resistance gt 0 ohm a damaged wire will have a high resistance value Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting Make sure that all cables are correctly and securely attached t
105. s connected to the up per limit switch or lower limit switch in J3417 If LED D30 or D31 is still on re place R3400 Otherwise replace the limit switch and its cable If the LEDs are on then the motor control is work ing gt If the Z motor makes a humming noise when attempting to drive it replace R3400 If no noise is heard check the connection to or replace the start capacitors at the top of column If replacing the start capacitors does not help replace the lifting motor Instrumentarium Dental 157 7 Error Codes and Trouble Shooting 158 7 7 Calibration program numbers Program number Calibration 301 Panoramic collimator calibration 302 Panoramic geometry calibration 303 Panoramic pixel calibration 304 Panoramic still image 305 Panoramic test pattern 306 Panoramic QC 307 Panoramic positioning lights 316 Cephalometric collimator calibration 317 Cephalometric rotation angle cal 318 Cephalometric rotator position cal 319 Cephalometric detector calibration 320 Cephalometric QC 322 Cephalometric still image 323 Cephalometric positioning lights 332 3D detector position calibration 333 3D geometry calibration 334 3D collimator calibration 335 3D pixel calibration 336 3D QC 337 3D test pattern 338 3D positioning lights 339 3D High resolution geometry calibration 361 Positioning lights calibration 362
106. s or components When examining and checking circuit boards use an elasticated wrist wrap which is connected to a ground point through a 1 Mohm current limiting cable For a ground point use water pipes radiators or other objects that are known to be connected to the ground Also use a cable to connect the x ray unit to the same ground potential as the wrist wrap If an antistatic mat is used connect the wrist wrap to the mat and the mat to the ground potential Wash the wrist wrap and check that it is in good condition frequently Warning Explosion hazard Some disinfectants and cleaning agents may vaporize to form an explosive vapour If such disinfectants and cleaning agents are used the vapour should be allowed to disperse before switching the unit on Warning Cleaning the unit Switch the unit off and disconnect it from the main power supply before cleaning or disinfecting the unit To be observed during use Always use available disposable protective covers with the patient positioning accessories Bite fork cover Chin support cover Head support cover Nose support cover Ear holder cover Correct sharp layer should be chosen when using multilayer PAN images See user manual chapter Multilayer PAN images for correct procedure Instrumentarium Dental 5 1 Introduction Warnings to be observed during installation and service Only personnel trained and approved by the manufacturer of the unit are allowed
107. scription s2terminal log Image acquisition driver logs Raw files GUI logs Video or photos if relevant 106 Problem Description Describe the problem in as much detail as possible Problem statement Unit serial number Unit software release number e AM version used in workstation see Program and Features under Control Panel e Imaging software used Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting e What were you or the user doing when the problem occurred e Did the problem occur once or repeatedly How often At any special occasion Exported example images Refer to the documentation of the imaging software used for instructions on how to export images Preferred image formats are PNG or TIFF Raw files The image acquisition driver can be configured to save the information it receives from the X ray unit and uses for processing For the raw files to be useful saving must be enabled while the problem at hand occurs must typically be repeated with saving enabled To enable saving of raw files proceed as follows 1 Close the imaging application Make sure that the CBCT driver icon disappears from the taskbar 2 Make a copy of C ProgramData Dxr120 dxr120 xml for later reference 3 Open C ProgramData Dxr120 dxr120 xml using Note pad 4 Locate a tag named lt saveraw gt 0 lt saveraw gt Create it after lt logl gt lt logl gt if it doesn t
108. switches for position detection INPUTS 3 3Vdc for optoswitch LEDs OUTPUTS Optoswitch outputs INDICATOR LEDS None TEST PINS None Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 13 EB200 Head support board DESCRIPTION There is one of these boards in the unit It works as a con nector board for headsupport microswitches and headsup port lock release buttons Board also has headsupport magnetic lock LOCATION In the top part of the rotating unit FUSES None INDICATOR LEDS None TEST PINS None Instrumentarium Dental 55 56 3 5 14 EC100 Pan sensor connector board DESCRIPTION EC100 routes image data from the panoramic x ray image sensor assembly and provides operating voltages and con trol signals to the sensor Device side connector that docks the sensor to the main unit is mounted on this board LOCATION In the panoramic sensor mount assembly FUNCTIONS Signal routing from x ray sensor assembly to the main unit via docking connector INPUTS Image data and control signals to from sensor 6V analog and digital operating voltages OUTPUTS Image data and control signals to from sensor 6V analog and digital operating voltages INDICATOR LEDS None TEST PINS None Instrumentarium Dental 204904 rev 3 204904 rev 3 3 5 15 ED100 Pan sensor connector board DESCRIPTION ED100 routes image data from the panoramic x ray image sensor and provides operating
109. terminal ein un EE 96 E WE Een E EE 98 64 Unitservice EUREN EE EES 100 Error Codes and Trouble ShootiNg ccoooonnnoonnncnnncnnnnncnnnnccnnnnnnonanannnnnnnnnnnnnnnnos 103 TCA aTi Eio a e EE 103 A A NA EE 103 7 3 Reporting problems to technical support 106 TA Error code descriptions yori 109 7 4 1 Error 4 Rotator home position was not found 109 7 4 2 Error 5 Exposure was taking too long and a timeout occured 110 7 4 3 Error 6 Generator failure EEN 110 7 4 4 Error 9 R3300 101 board is not functioning esses 111 7 4 5 Error 12 R3400 IO2 board is not functioning sssssssssss 112 7 4 6 Error 13 Configuration data was lost ssssssssssseseeeeeee 112 7 4 7 Error 21 Calibration data receive Dmeout 113 7 4 8 Error 22 Reading data from the 3D sensor failed 113 7 4 9 Error 23 Configuration data is invalid eeesessssssssss 114 7 5 7 6 7 4 10 Error 24 Voltage kV failure in R3800 X ray generator 114 7 4 11 Error 25 Current mA failure in R3800 X ray generator 114 7 4 12 Error 26 Preheat failure in R3800 X ray generator 115 7 4 13 Error 27 Rotation encoder failure eec rere 115 7 4 14 Error 29 Error in sensor clocking sonal 115 7 4 15 Error 30 CPU firmware is corrupted ooooooooccconcconocnccnnncn
110. the point of failure with the help of the schematic in 5 4 2 Pan oramic imaging chain Replace faulty parts Faulty loose data cables or connector boards Verify that all cables related to the panoramic imag ing chain are intact and properly connected Faulty panoramic sensor Replace the sensor and redo all panoramic calibra tions Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 33 Error 50 Reading cephalostat sensor CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C CAUSED SOLUTION D CAUSEE SOLUTION E data failed The sensor is not properly connected Lift the lever at the side of the cephalostat sensor and firmly push it back The connection between the sensor and the sensor holder is bad Power off the unit and clean the connectors in the sensor and sensor holder with flux remover Make sure the connectors are dry before powering on again Voltage level out of range or voltage missing Enable power for the panoramic sensor using ser vice command panelpower ceph 1 Measure the digital voltage level from pin 1 and 2 on the sensor s power connector The allowed range is 4 9 5 1 V If the voltage is missing locate the point of failure with the help of the schematic in 5 4 3 Cephalomet ric imaging chain Replace faulty parts Faulty loose data cables or connector boards Verify that all cables related to the panoramic imag ing ch
111. tivated de activated Check for messages in the s2terminal in dicating the switches changing state If no such messages are seen there is a problem with the EG100 opto board or the cable between the opto switch and the R3300 IO board Check the parts listed and replace if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting 7 4 23 Error 39 Movement of Y motor failed CAUSE A SOLUTION A CAUSE B SOLUTION B The Y movement is not working correctly The movement not working correctly may be due to a fault in the motor motor cable R5100 Stepper driver module cable between the stepper driver module and the R3300 IO board Use service command drivemotor y manual to test whether the motor is working properly If the unit is moving in Y direction the problem is proba bly in position detection see CAUSE B Otherwise one of the components listed above is faulty Con tinue with inspecting cables and connectors Re place parts one by one if needed Position detection showing incorrect values Use service command drivemotor y manual and the chin support up down buttons to drive past the positions where the opto switches are activated de activated Check for messages in the s2terminal in dicating the switches changing state If no such messages are seen there is a problem with the EG100 opto board or the cable between the opto switch and the R3300 IO board Ch
112. tive earth H L GES J3411 J3412 2 Protective wm earth R3400 lo2 Protective J3413 earth GUI Protective 1 204839 gt earth 204871 Column o E Z motor 1 5 x N E z 7 um Ls 230Vac om g S S 204870 AC cable specification Double insulation 600V rating UL approved Protective earth 204904 rev 3 MAINS 100 240Vac Instrumentarium Dental 38 Instrumentarium Dental 204904 rev 3 3 5 Circuit board descriptions 3 5 1 R3210 CPU Central Processing Unit DESCRIPTION There is one board in each base unit but two if the CEPH unit exists The first one is for the central control of the unit including functions for panorama and 3D image acquisition as well as motion and x ray control The gateway to external data communication is handled by the R3210 through the 1GB Ethernet connection J3210 The second one is used for CEPH imaging and it manages related motion and image grabbing in the CEPH head Note that the R3210 in the CEPH unit acts like any other IO boards R3300 R3400 and it communicates through the internal 100MB fast Ethernet connection J3211 LOCATION The main R3210 is located on the top of the rotating unit in the sensor side The CEPH R3210 is located inside of CEPH unit CONTROL FUNCTIONS Main R3210 System control 1Gb Ethernet for external communications 100Mb Ethernet for internal communications 3D image
113. to service the unit The unit must be installed and serviced according to the unit Installation amp adjustments manual by a qualified technician The installer must ensure that e The fixing screws are suitable for the wall material The wall for fixing the unit is strong enough for at taching the unit It must withstand loads of 5000N or more e Pull out strength of the screws is 5000N or more e The wall fixing screws are adequately tightened To avoid the unit from tipping over fix the unit with floor bolts appropriate to the surface the unit is mounted on The bolts and the floor material must endure force of 5000 N The installer must ensure that the upper shelf attachment screws are tightened The unit should be installed in a place with enough space for safe operation See the unit installation manual for recommended minimum site dimensions It is the responsibility of the customer to ensure that the site is large enough for the patients Be aware of hot surfaces when removing covers during installation and maintenance When installing a dental X ray unit always observe local and national safety radiation control and electrical regulations General warnings Panoramic and 3D should not be used for routine or screening examinations in which a radiograph is taken regardless of the presence or absence of clinical signs and symptoms 3D imaging examinations must be justified for each patient to demonstrate that
114. vement motor EG100 Dual opto board TMJ laser Rotating unit tubehead assembly R3700 X ray power supply R3800 X ray generator X ray tube Generator filter two generator fans C motor Collimator EG100 Dual opto board Rotating unit sensor head R3210 CPU R5100 3 phase stepper driver sensor swapping motor EG100 Dual opto board EG400 Panel power supply 3D sensor CMOS EC100 Panoramic connector board Instrumentarium Dental 204904 rev 3 204904 rev 3 3 Electrical description Cephalostat main assembly R3210 EG200 R5300 R5100 Ceph CPU Interface board Panel raw power supply 3 phase stepper driver Cephalostat Secondary collimator EE100 S Motor FH laser Ceph encoder opto board secondary collimator Up down lights panel Cephalostat sensor head EG400 EE100 EE200 T motor Panel power supply Ceph encoder opto board Ceph sensor connector board sensor Instrumentarium Dental 29 3 Electrical description 30 Instrumentarium Dental 204904 rev 3 3 4 Schematic diagrams Isolation diagram f Ct EA200 MAINS SW CONNECTOR BOARD E e cy e2 100 240V A LOW VOLTAGE 50 60Hz ELECTRONICS AS C2 VOLTAGE 120V v EN SELECTION amp JUMPER A 100V ET F4 D3 12Vems IEEE 802 3 T1 on the R3200
115. ver on the sensor side to attach is properly Faulty sensor detection Check that the cable attached to JE203 in the EE200 Connector board is properly connected Re connect replace the cable if needed Instrumentarium Dental 204904 rev 3 204904 rev 3 7 Error Codes and Trouble Shooting Exposure button was released during imaging See also Exposure button is pressed CAUSE A SOLUTION A The exposure was interrupted due to the exposure button being released Check if the diagnostic value of the resulting image is sufficient Take another image if needed Exposure button is pressed CAUSE A SOLUTION A CAUSE B SOLUTION B CAUSE C SOLUTION C CAUSE D SOLUTION D The exposure button is pressed after imaging has ended or during startup Release the exposure button Exposure button in stuck down shorted or broken Check the exposure switch with a multimeter re place if faulty Faulty cable between EA300 Extension board JA301 and EA200 Connector board JA204 Check the cabling Replace if needed Faulty EA200 Connector board EA300 extension board or R3400 IO board Try to locate the failing board using a multimeter Replace faulty board s Nasion support is in wrong position CAUSE A SOLUTION A CAUSE B The cephalostat nasion support ear holders is not rotated correctly for the selected imaging program Rotate the nasion support into correct position The nasion support position
116. ws on patient information software This includes the Medical Device Directive 93 42 EEC and or relevant legal requirements in the USA Do not connect any equipment to the unit that has not been supplied with the unit or that is not recommended by the manufacturer The use of accessory equipment not complying with the equivalent safety requirements of this equipment may lead to a reduced level of safety of the resulting system The unit contains toxic materials that need to be handled properly when disposing the unit Return the unit to the dealer in the end of its life cycle The aperture plate and the tube housing are made of lead Pb which is a toxic material Do not touch it with your bare hands Instrumentarium Dental 7 1 Introduction 1 7 1 8 1 9 Unauthorized Modifications Unauthorized changes or modifications to any part of the unit or its equipment can have hazardous consequences Changes or modifications must not be made unless specifically authorized by the manufacturer When properly assembled with a compatible beam limiting device the diagnostic source assembly will fully meet the United States of America Federal Performance Standards for Diagnostic X Ray Systems and Their Components 21 CFR 1020 30 32 provided No parts may be removed from the unit and no unauthorized adjustments are made to the beam limiting device or tube housing assembly Never remove or remanufacture any part of the tubehead assembl
117. y or beam limiting device Never adjust any part of the beam limiting device unless under the direction of the manufacturer or their authorized distributor Disclaimer The manufacturer shall have no liability for consequential damages personal injury loss damage or expense directly or indirectly arising from the use of its products No agent distributor or other party is authorized to make any warranty or other liability on behalf of the manufacturer with respect to its products Disposal The device its spare parts its replacement parts and its accessories may include parts that are made of or include materials that are non environmentally friendly or hazardous These parts must be disposed of in accordance with all local national and international regulations regarding the disposal of non environmentally friendly or hazardous materials Unit has at least the following parts that should be regarded as nonenvironmental friendly waste products Tubehead Pb oil Collimator Pb All electronic circuits Sensor covers EMC painted Instrumentarium Dental 204904 rev 3 2 Unit description 2 1 Main parts and controls 204904 rev 3 Instrumentarium Dental 2 Unit description On off switch and main fuses Column Carriage Main support Rotating unit On off switch rear of carriage and main fuses Tubehead assembly Touch screen display 0 ND C A OO N gt Positioning panel e

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