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AccessPoint POC Service.book
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1. Below are the keypad connections in technology tray Keypad Connection Description Revision C Metro AccessPoint Mobile Computing System Service Manual 2 13 L01 509 Getting Started Integration KEYPAD WAKE ON LAN RJ 45 FUEL GAUGE O n Z Z G lt z WORK SURFACE LIGHT KEYBOARD LKSHT Ed wae ON POWER POWER LIFTER DC POWER IN Grada Bir LI E Bm i HN D i 034A 035A Following table gives respective wire connections in technology tray terminal block and identifying connections EE Chassis Ground Green EE KENNEN ground connection to connect the top and bottom metal structure of the Screw MS workstation 1 dan2 2 Workstation power retum wire 0 Workstation power retum wire 0 return wire Unregulated Yellow Unregulated output voltage of the power supply 10 5 15 V 150 W continuous 200 W peak power Selectable 12 24 V White Voltage is selectable via BatteryPro between 12 and 24 V 150 W continuous and 200 W peak power Default voltage is 19 V 5 Selectable 5 10 V Voltage is selectable via BatteryPro between 5 and 10 V 2 A maximum current Default voltage is 5 V The total power of the power supply is 150 W continuous and 200 W peak Black White Yellow Green SELECT vate 12 24N EI CTI 036A 2 14 Metro AccessPoint Mobile Computing System Service Man
2. cc cece eee eee eee B 7 Replacement AccessPoint Keypad 00 cece cece eee e etna B 7 MISCCIANGOUS PANS 2 065 cnet bed pb E Ta ee e Ed ER n vr d pP E Es B 8 Replacement Power Supply 000 cece ccc cette tenes B 8 Replacement SLA Batteries 0 0 ccc ee tee ene B 8 Replacement LiFe Batteries ee B 9 Replacement Li Nano Batteries 0 cece cee ete eee eee B 9 Column Replacement Part Kit B 9 Revision C Metro AccessPoint Mobile Computing System Service Manual iii L01 509 Work Surface Replacement Part Kit ss eee B 10 Eduipment GUO B 11 Technical Specifications C 1 Technical Specifications Metro AccessPoint Workstation C 2 Warranty Information i esee D 1 Metro AccessPoint Standard Limited Warranty D 2 Resolution PTOCSdUlG ux 8a iota etat aede 6n eet a eerta adden c a D 2 Replacement Parts and RMA Policy ee D 2 Wliatis Covered quet de elo Sac D ao tee oe Da oes oaa ac NOE EOS tmt os D 3 Warranty Exclusions What is Not Covered 9 D 3 We Index 1 iV Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations hage ali aas 1 oo o nou a ne ear E E se ebb eens oe Rane E EE EEE E E 1 2 Equipment Classification 14550 doe dod d bc dO bod OR Ao oclo o 1 3 Important Product Notices 0 cece
3. 160A 159A 4 Loosen and remove screws 2x from the base tray to disassemble batteries as shown below 4 14 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Workstation Battery Removal Installation 5 Release Velcro straps and remove batteries from the base of AccessPoint workstation as shown below 163A LiFe Battery Installation 1 Install LiFe batteries in the base of AccessPoint workstation NOTE When installing batteries be careful not to pinch any wires underneath 2 Fix and tighten the screws 2x to the base tray to assemble batteries as shown below 161A 3 Tighten the Velcro straps to secure the batteries in the workstation base as shown below 164A Revision C Metro9 AccessPoint Mobile Computing System Service Manual 4 15 LO1 509 Maintenance and Storage Workstation Battery Removal Installation 4 Plug the battery connector to the power supply and check the electrical connections on the battery Battery connector 159A 160A 5 Install base cover and tighten the screws 2x as shown below 022A 017A 4 16 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Work Surface LED Removal New Work Surface LED Removal New LED Lens LED Module 132A Revision C Metro9 AccessPoint Mobile Computing System Service Ma
4. b Right click and select Properties c Click on Power Management Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 31 L01 509 Getting Started Wake on LAN Wake on Power d Check Allow this device to wake the computer Ej Gees Menoger File Action View Help e miti mg S5 General Advanced Driver Details Resources Power Management 2 4 y hp HP 3 Batteries Bluetooth Radios amp Computer xc Disk drives A Display adapters l DVD CD ROM drives jx Human Interface Devices ss Bluetooth Remote Control Rp IDE ATA ATAPI controllers Waming F this is a laptop computer and you run it using battery power z IEEE 1394 Bus host controllers allowing the network adapterto wake the computer could drain the battery A Imaging devices more quickly it might also cause the laptop to become very hot if it wakes lt 2 Keyboards up while packed in a camying case Memory technology driver Mice and other pointing devices 4 Modems Monitors 4 amp Network adapters xr Bluetooth Device RFCOMM Protocol TDI 2 AF Bluetooth Personal Area Network 2 i Pa Intel R 82579LM Gigabit Network Connection 2 jA Intel R Centrino R Advanced N 6205 2 Microsoft Virtual WiFi Miniport Adapter 2 Y Ports COM amp LPT JB Processors M9 Security Devices A Intel R 82579LM Gigabit Network Connection 2 P F Only allow a m
5. the Intertek certification and 1s expressly prohibited by InterMetro Industries Corporation A Not following the above instructions and altering of the base cart will void 1 4 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations Introduction Disposal _ NOTICE For batteries recycling disposal in the United States and Canada contact Call2Recycle For other countries batteries must be recycled disposed of in compliance with local regulations Contact InterMetro service for product repair or battery replacement Use of unauthorized service or batteries will void warranty damage equipment affect performance C05 1100 007A Revision C Metro AccessPoint Mobile Computing System Service Manual 1 5 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Intended Use Intended Use Chapter Content Illustrations The Metro AccessPoint M mobile computing workstation was designed to be safely used within general patient areas for the purpose of clinical data entry and retrieval The AccessPoint workstation complies with UL 60601 1 electromagnetic leakage and safety requirements if operated according to the guidelines covered in this manual This manual is organized into the following chapters 1 Introduction Provides instructions to access the system and safety informa
6. 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Safety Labels For Service Contact N OTI CE A CAUTION Contact InterMetro service for i InterMetro Industries net or n Ls NS x 7 zw SPRING LOADED 800 992 1776 rep acement se o unauti orize SU tro com support service or batteries will void 7 Follow the instructions warranty damage equipment YF otherwise Injury may affect performance C05 1100 occu STORAGE AND TRANSPORT Temperature 20 C to 50 C 4 to 122 F STORED ENERGY Humidity 5 90 non condensing Use Caution when working Altitude 12 000 m 40 000 ft ranis ipud A O REMEMBER PROTECTIVE ATTENTION STANDBY EARTH 013A 1 10 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations Revision History Revision History Each page of the original operator manual shipped with your system has a revision letter on it As the document is updated the revision letter 1s changed emm Om om 08 30 2013 Initial release of AccessPoint Mobile Computing System Workstations 11 15 2014 Includes height adjustment handle and new terminal block location Added dual monitor operation and e lifter disassembly assembly procedures Removed BatteryPro section Added RP
7. Place the keyboard on the keyboard tray and attach a cable tie mount to the keyboard tray allowing enough slack for the mouse to reach both left and right mouse pads effectively Use a small zip tie to secure the cables to the cable tie mount as shown below 040A Cable tie mount 2 Attach a second cable tie mount to the back of the keyboard tray as shown below This prevents the wiring from interfering with the keyboard arm while maneuvering 041A 3 Provide enough slack in the wiring for the keyboard arm to pivot 90 degrees from the center home position and attach a cable tie mount on the bottom of the technology tray 2 22 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration NOTE Before attaching the cable tie mounts to the technology tray clean the area where you intend to apply it to with an alcohol prep in order to get a permanent bond with the exterior coating J Technology tray View from Bottom 4 Another two set of cable tie mounts are attached at the back of the technology tray as shown below First cable tie mount guides the wire between the keyboard arm track and the storage pod and Second cable tie mount lines it up with the wiring slot to be accessed inside the technology tray and connected to the USB hub The wire should be relatively tight to prevent any snags or interferences Keyboard Arm Track First Cable Tie
8. 017A SLA Battery Replacement 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position 135A 4 6 Metro AccessPoint Mobile Computing System Service Manual Revision C LO1 509 Maintenance and Storage Workstation Battery Removal Installation 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below 017A 3 Release Velcro straps in order to remove batteries as shown below D 144A 4 Unplug the power leads from SLA batteries 3x as shown below Power leads 145A 146A 5 Remove batteries from the base of AccessPoint workstation as shown below Revision C Metro9 AccessPoint Mobile Computing System Service Manual 4 7 L01 509 Maintenance and Storage Workstation Battery Removal Installation NOTE Be sure to remove middle battery first from the series of batteries ENS 147A 148A 149A 6 Install SLA batteries in series as shown below NOTE When installing batteries be careful not to pinch any wires underneath 150A 151A 7 Connect power leads to the batteries 3 red wires 3 pairs of black wires as shown below 152A 4 8 Metro9 AccessPoint Mobile Computing System Service Manual Revision C LO1 509 Maintenance and Storage Workstation Battery Removal Installation 8 Tighten the Velcro straps to secure the batteries in the workstation base as shown below 154A
9. After selecting the voltage click Confirm 9 To confirm the voltage change click YES DC DC3 Output Voltage Control DC DC1 Output Voltage Control This will change DC DC3 output voltage Are you sure i This will change DC DC1 output voltage Are you sure 027A 028A DC 1 Setting DC 3 Setting Revision C Metro AccessPoint Mobile Computing System Service Manual 2 11 L01 509 Getting Started Integration Remove Work Surface To open the work surface rotate the key in clockwise direction 90 as shown below 029A 030A 2 Slightly lift up the front of the work surface as shown below 031A 3 Slide the work surface towards the front of the workstation and then remove the work surface from the technology tray 2 12 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration Technology Tray The expandable tech tray cover is integrated with tech tray to allow easy expansion of a 17 laptop or accessories The cover can be accessed from the left side of the workstation to integrate future upgrades J egoe OR ee
10. Save BIOS changes and boot the computer into Windows 6 Shut down the computer using the Windows shutdown feature 7 Turn on the computer via the keypad s standby button Setup for Lenovo Laptop Computer 1 Connect power tip MT44 marked 44 to computer power cable and plug in computer 7 f gt ges i a Fa Cm pF i Ww in 7 aa i b f INA Hj v 44 BN i V s 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 061A 3 As soon as the Lenovo Splash screen appears press F1 to access the laptop s BIOS 4 Select Config gt Power Enable Power On with AC Attach Save BIOS changes and boot the computer into Windows 6 Shut down the computer using the Windows shutdown feature Revision C Metro AccessPoint Mobile Computing System Service Manual 2 35 L01 509 Getting Started Wake on LAN Wake on Power 7 Turn on the computer via the Keypad Touchpad s standby button ThinkPad Set up ThinkPad gt Power sie Beep and Alarm Serial ATA SATA CP Change aloes Select EE M 2 36 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 3 Workstation Operation n ige a frere D RENT TT E E E EN EE oeere unset ieecsaenes 3 2 Metro AccessPoint Workstation Base 3 2 ER 3 2 ESPAN In E PERENE EPEE TT T TT 3 3 Keypa
11. Swiss Australian New Zealand China Qj SW ANZ BO es ee g AC Po ower 12 AC Power Cord Cor 3 20 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 4 Maintenance and Storage Cleaning and Inspection 0 cc cece cc RII 4 2 ISO 4 3 Jis x4 rcp P X 4 3 Workstation Battery Removaljlnstallation 4 3 Li Nano Battery Removal 4 3 Li Nano Battery Instaliation 4 5 SLA Battery Replacement 0 ccc eee cece eee e 4 6 SLA Battery Removal oo 4 9 SLA Battery li 4 11 LiFe Battery Removal 0 esses 4 13 LiFe Battery Installation 4 15 Work Surface LED Removal New 4 17 Keyboard Tray LED and Keypad Controller Module Remove Replace 4 20 Replacement Procedures ccc cece cece eect eee e 4 21 Metro AccessPoint Mobile Computing System Service Manual 4 1 L01 509 Maintenance and Storage Cleaning and Inspection Cleaning and Inspection Use 70 percent isopropyl alcohol IPA diluted with water for cleaning the work station You may also use one of these products m Cidex m Clorox Clean Up m Green soap United States Pharmacopoeia USP m Formula 409 m Sani Cloth Plus m Virustat TBQ NOTE Do not use these products on the
12. key locks drawers and medication bins Electrical items covered under this warranty include lifting and or locking mechanisms computers monitor s power supply power cords and cables fuses servo motors USB hub radio card inverter power brick electronic touch pad and peripherals such as mouse and keyboard Only components furnished and installed by Metro onto the Product will be covered under this warranty Warranty Exclusions What is Not Covered This Limited Warranty does not cover consumables including batteries which are covered under a separate warranty customer furnished equipment vital signs monitors damage or operational malfunction of the Product caused by accident misuse neglect failure to follow proper use instructions unauthorized repair attempts or by the integration or addition of peripheral components or Product modifications of parts without Metro s prior written consent This Limited Warranty does not cover damages or defects due to or caused by abuse loss negligence accident physical damage and or misuse an Act of God or unauthorized service or repair of the Product damage from electrical power problems usage of parts or components not supplied by Metro failure to follow product instructions and guidelines unauthorized changes or alterations to the Product shipping damage other than during original shipment from Metro failure to perform preventive maintenance or damage caused by peripherals o
13. All in one computer or monitor Do not wet electrical components or batteries when cleaning the workstation Ensure that power supply is off and unplugged Apply 70 percent isopropyl alcohol to a clean nonabrasive cloth and then wipe Cleaners applied directly to the power supply or tech tray enclosure could leak inside and cause damage Be careful not to splash solvents on the workstation Periodic checks should be performed for tightness of fasteners and screws Preferable cleaning and inspection of the workstation should coincide with typical biomedical inspection of medical equipment e g leakage current and ground continuity test A six 6 month interval for periodic inspection is suggested 4 2 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Transport and Storage Transport and Storage Inspect Castors During transport and storage the following conditions should not be exceeded m Temperature 20 C to 50 C 4 F to 122 F m Humidity 5 90 non condensing m Altitude 12 000 m 40 000 ft Regularly inspect the casters Tighten loose fasteners and replace worn or damaged parts with new InterMetro approved parts Replace worn or damaged casters immediately Workstation Battery Removal Installation Li Nano Battery Removal 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position 135A Revi
14. However it is strongly recommended to shut down the computer using the Windows START button and selecting Shut down If Wake on LAN is selected in the computer s BIOS the computer s Ethernet port waits to receive the Magic Packet Once received it will command the computer to ON Before Wake on LAN works with the AccessPoint workstation s controller the computer and the controller must be synchronized Once the computer has booted up to Windows the SYNC button must be pressed During the SYNC process the controller obtains the MAC address from the computer After pressing on the standby button the AccessPoint workstation controller sends the computer s MAC address as well as the Magic Packet via the Ethernet cable to the computer to turn the computer ON Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 25 L01 509 Getting Started Wake on LAN Wake on Power Wake on LAN Setup Plug Computer power cable into Wake on LAN Power plug and plug Ethernet cable in the Wake on LAN Ethernet port by referring to layout below KEYPAD g e z 3 z e z x FUEL GAUGE WAKE ON LAN POWER WAKE ON POWER DC POWER IN M POWER LIFTER Ea KEYBOARD LIGHT 1 EE wii ERE ala IE E h l JEER n 034A Setup for Dell Laptop Computers 1 Connect power tip MT23 marked 23 to computer power cable and plug in computer 055A 2 Turn on the laptop computer by pressing its
15. Modem Device Microphone Speakers and Headphones IM Wake unit from sleep when lid is opened Power on unit when lid is opened Boost Converter AR ys e Mec T 5 Save BIOS changes and boot the computer into Windows 6 Press the SYNC button to acquire the computer s MAC address 7 The standby button s light will fl ash rapidly Once the MAC address is acquired the light will go solid for 3 seconds off for 7 second and then stay on due to the computer s current draw 8 Ifthe Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for 1 2 second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the computer and or the Keypad Controller 9 Open the Windows Device Manager a Under Network Adapters select the Ethernet connection Typically it is an Intel Gigabyte Network Connection b Right click and select Properties c Click on Power Management Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 29 L01 509 Getting Started Wake on LAN Wake on Power d Check Allow this device to wake the computer Intel R 82579LM Gigabit Network Connection 2 Properties File Action View Help sw miiiBriit s 5 General Advanced Driver Details Resources Power Management AP Batteries
16. Replacement AccessPoint Keypad Part Number RPAP TOUCHPADELIFTER Touch Screen Bezel Top Membrane Overlay for Touchpad with Lifter Touch Screen Mount Bottom Cover Assy PCB Control Pad Daughter Board Non Lifter Centurion POC Per Metro Dwg C13 866 Rev A Assy PCB Control Pad Main Board Centurion POC Per Metro Dwg C13 867 Rev A POC Control Pad Main to Daughter Board Wire Harness Per Metro Dwg 013 922 Rev A 6 32X 1875 LG PH Pan HD Screw Access Point Key Pad amp Touch Pad Gasket per Metro Dwg 28236 PCB Daughter Board Carrier Access POC Keypad Wiring Diagram 5 16 18 X 1 2 SS Hex Head 18 8 Stainless Steel F04 030 8 1 Pan HD S M SC Revision C Metro AccessPoint Mobile Computing System Service Manual B 7 L01 509 Accessories amp Replacement Parts Replacement Parts Miscellaneous Parts Part Number Items in Kit Replacement Power Supply Part Number RPAP POWERSUPPLY Replacement SLA Batteries RPAP SLABATTERY B 8 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Accessories amp Replacement Parts Replacement Parts Gas Gauge Board amp wire Harnessing Kit 6 32X 3125 Phillips Pan Screw ROHS Replacement LiFe Batteries RPAP LIFEBATTERY 8 32x 250 Phillips Pan Head Screw Replacement Li Nano Batteries RPAP NANOBATTERY 36 L Velcro Strap 118 32 x 3 16 Shoulder Screw Column Replacement Part Kit Pme eh 1 4 20 X 1 00
17. Screw RoHS 1 4 20 KEPS Style Lock Nut RoHS Revision C Metro AccessPoint Mobile Computing System Service Manual B 9 L01 509 Accessories amp Replacement Parts Replacement Parts Work Surface Replacement Part Kit Part Number RPAP WORKSURFACE Work Surface Inlay Work Surface Lock Tab 10x 375 Pan Head Screw Work Surface Hold Down Bracket Work surface B 10 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Accessories amp Replacement Parts Equipment Return Equipment Return Should you need to return the equipment complete the following steps to ensure proper acknowledgment credit and to ensure the equipment is returned to the correct facility 1 Obtain the serial number from the label located on the back of the workstation INTERMETRO INDUSTRIES METRO WILKES BARRE PA USA ACCESS POINT POINT OF CARE CART LOB EU A A MODEL APA 1F0G 62499 220 8 6 721 178 INPUT 100 240 V 50 60Hz 4 6 2 3A MEDICAL A EQUIPMENT c us CONFORMS TO UL STD LtarEO 60601 1 CERTIFIED TO CAN C SA Intertek 15 c222 no 601 1 x CE THIS DEVICE COMPLIES WITH PART 15 OF FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND 2 THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAU SE UNDESIRED OPERATION Serial number placement ASSEMBLED IN MEXIC
18. The dual monitor arm can be adjusted up or down and or simultaneously tilted This allows the user to place the dual monitor in a position for best viewing 1 To move the monitor left or right slide the circular knob along the slot knob Monitor Tilted Up Monitor Tilted Down 087A 3 16 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Adjust Dual Monitor Mount 3 Adjust the monitors in and out of the vertical plane of the circular knob Maximum angle at which the monitors can be turned inside is 15 Circular 7 Y Monitors Turned Out 088A 4 Monitors can be turned about the vertical plane of the shaft as well Monitor Turned Monitor Turned 45 Inside from Normal Position Monitors at Normal Completely 90 Inside Position from Normal Position 089A NOTE The maximum angle at which the monitors can be turned inside 1s 90 This position is best suited for moving the cart Revision C Metro AccessPoint Mobile Computing System Service Manual 3 17 LO1 509 Workstation Operation Adjust Dual Monitor Mount 5 Rotate the monitors from landscape to portrait position by holding onto the sides of the monitor and twisting them in a circular motion to the desired position 090A 6 Adjust the height of the beam assembly by loosening the socket screws with Allen wrench Move to desired height and retighten socket screws Socket
19. Thi bea oa oe ee eke ee ETITI Lake be 1 L TITTTILLL t L Lae pes i aba baturarTTTT acc TT E sane TATITILILAG ee 1 i L ry Configuration TT EEEEE EE EE EE Ea tee em Ze TTTTTILI b si Ga i i peipei e nd mri HU LE Configuratii HM 4 i Technology H d hls PETI a ES ESIL ELA viret e lt enims nied per i e em we 4 I Ti l E Eras ei Ea m D wm J iki T d E ma 063A 5 Save BIOS changes and boot the computer into Windows 6 Shut down the computer using the Windows shutdown feature 7 Turn on the computer via the keypad s standby button Setup for HP Laptop Computer 1 Connect power tip MT55 marked 55 to computer power cable and plug in computer 058A 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 3 Assoon as the HP Splash screen appears press F10 or ESC to access the laptop s BIOS 2 34 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power 4 Select System Configuration gt Device Configurations Check Power on unit when AC is detected as shown below Com OPI HI Rae har het beer erebied becaues Deep sirep i wat vs On or Adi K LE A g act 4 bes Seg xem Salting har been anabiod hanius Deep maap hi mar i Cn g Aada 00000 064A 5
20. kit instructions Added Laptop cart C 05 15 2015 Updated tension spring adjustment procedure Revision C Metro AccessPoint Mobile Computing System Service Manual 1 11 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Revision History Page Intentionally Blank 1 12 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 2 Getting Started Getting Started with the Workstation 2 2 EC 2 2 1 2 2 Shipment of Power Supply 2 2 Connect the Power Supply Batteries 2 3 Charge Power Supply Battery 2 6 LINE 2 8 Computer Power Tips and Cable Connections 2 8 Configure Selectable Voltages 2 10 Remove Work Surface 2 12 TOR Oy oor V EERRAERTCESADRRIEPXARR REPAS PCRERRSE Ru NAE 2 13 Setup Keyboard and Mouse 2 22 Iste Work SUEDE Lo Lexar a quae etd Obs nri rr ERR REA x4 2 24 Wake on LAN Wake on Power 2 25 WO 2 25 Wake on Power 2 32 Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 1 L01 509 Getting Started Getting Started with the Workstation Getting Started with the Workstation Unpacking After cutti
21. own standby switch 3 As soon as the Dell Splash screen appears press F2 to access the laptop s BIOS 2 26 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power 4 Select Power Management and Wake on LAN WLAN Enable Wake on LAN only as shown below il seme 1111 i buchos the computer bab ose eon or from the hibernate state wakeup vom the skhabeg state is unaffected E operating system This feature only works When t Disabled Do not allow the system to p LAN Only i WLAN C ret on ion Jay Battery Configuration a Technology 056A 5 Save BIOS changes and boot the computer into Windows 6 Press the SYNC button to acquire the computers MAC address 7 The standby button s light will fl ash rapidly Once the MAC address is acquired the light will go solid for 3 seconds off for second and then stay on due to the computer s current draw 8 Ifthe Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for 2 second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the computer and or the Keypad Controller 9 Open the Windows Device Manager a Under Network Adapters select the Ethernet connection Typically it is an Intel Gigabyte Net
22. safety and operating instructions for AccessPoint workstation Please read all instructions on the workstation before putting into service AccessPoint workstation and the power supply are not for use in hazardous classified locations Do not use nor recharge the power supply battery in oxygen enriched areas areas where flammable anesthetics are used or stored or any other hazardous classified location User maintenance consists solely of cleaning and minor external adjustments For safety purposes all servicing must be performed by qualified service personnel only For all service items contact InterMetro Customer Service Do not operate the AccessPoint workstation 1f it has received a severe impact or has been otherwise physically damaged Have a qualified service person inspect both the AccessPoint workstation in conjunction with its power supply for any performance or safety hazard prior to putting back into service To prevent damage to any cords or connectors when disconnecting always grasp and pull by the connector and not the cord Do not operate the AccessPoint workstation with damaged cords or connectors Replace the damaged component immediately Contact InterMetro Customer Service for replacement parts and service Risk of Electric Shock The AC power cord is the only means to disconnect the power supply and AccessPoint workstation from the AC power grid mains The ON switch on the power supply does not disconnect from
23. the future Keypad controller allows customers to easily power the computer on and off without IT involvement while providing access to battery level and lighting controls Ergonomic keyboard tray provides 10 of positive tilt 20 of negative tilt 180 of rotation and 8 of independent height adjustment LED lights illuminate work surface and keyboard to provide ample lighting when working in a patient room during night hours Height adjustment mechanism provides strain free adjustment for a keyboard height range of 23 48 Easy roll casters provide maximum maneuverability in tight spaces and over thresholds Integrated footrest allows users to relax in a more ergonomic position throughout the day These options are also available on selected AccessPoint Configurations Electronic Lifter SecureRx Medication Module Dual Monitors Ergonomic Push Handles BatteryPro Software NOTE See the BatteryPro Software Manual PN L01 565 for detailed information on the BatteryPro software Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations Introduction Work Surface Keypad Controller Keyboard Tray Integrated Footrest Work Surface Monitor LED Light Mount N lt lt m _ 9 Height sm MAT Adjustment Expandable X Handle Technology Tray Keyboard n Tray LED Column Light Power Cord WE d
24. with screws 4 NOTE For information on adjusting the monitor arm see Monitor Knuckle Tension Adjustment on page 2 17 2 20 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration Set up Powered USB Hub Cable Management Setting up for DC a Attach ring terminals to the USB hub power cable or use USB power cable provided by Metro b Connect USB power cable to terminal block c Positive lead to Selectable output voltage 5 10 V Position 5 red d Negative lead to Return Position 1 or 2 black e Check that the selectable voltage red position 5 is 5 V If not change the voltage to 5 V using the BatteryPro software f Plug USB power cable into the USB hub Setting up for AC a Plug the USB hub s AC adapter in the AC outlet strip b Plugin the AC adapter s DC output into the hub Lift computer tray with or without computer tied down and secure with pin for easy access For a clean look inside the technology tray stow excess cabling and AC adapters into the pods Keep all wiring underneath the computer tray Hide wiring in the wire conduit running through the center of the technology tray Attach white anchors as required and tie down loose wires or cables for a dressed up look Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 21 L01 509 Getting Started Integration Setup Keyboard and Mouse
25. 3 L01 509 Getting Started Getting Started with the Workstation CAUTION Only qualified service personnel should perform the following procedure for connecting the power supply batteries CAUTION To prevent damage to any cords or connectors when disconnecting always grasp and pull by the connector and not the cord The battery cells may or may not be connected during shipment due to USDOT and IATA regulations The procedure is required immediately after unpacking before powering up and using the workstation for the first time NOTICE 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position ON Normal 3 Operation lt OFF e 016A 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below 017A 2 4 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Getting Started with the Workstation a Li Nano Power Supply Batteries Plug both connectors to the Li Nano batteries and check for accuracy Connectors 018A b SLA Power Supply Batteries SLA batteries are always shipped connected as shown below 020A c LiFe Power Supply Batteries Plug the connectors to the LiFe batteries and check for accuracy Revision C Metro AccessPoint Mobile Computing System Service Manual 2 5 L01 509 Getting Started Getting Started with th
26. 9 Press the push button on the gas gauge board for 10 seconds until the flashing LED turns solid This resets the history information in the gas gauge board for the new batteries 10 Recycle the old SLA batteries See Disposal on page 1 5 for recycling the SLA batteries 11 Install base cover and tighten the screws 2 as shown below 017A SLA Battery Removal 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position 016A Revision C Metro AccessPoint Mobile Computing System Service Manual 4 9 L01 509 Maintenance and Storage Workstation Battery Removal Installation 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below 017A 3 Release Velcro straps in order to remove batteries as shown below E 144A 4 Unplug the power leads from SLA batteries 3x as shown below Power leads 145A 146A 5 Remove batteries from the base of AccessPoint workstation as shown below 4 10 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Workstation Battery Removal Installation NOTE Be sure to remove middle battery first from the series of batteries E Me 149A 6 Loosen and remove screws 2 from bracket to remove battery board from the base as shown below 155A SLA Battery Installation 1 Locate the screw holes 2 in the base of AccessPoint
27. Bluetooth Radios amp Computer gt 4 Disk drives V Allow the computer to tum off this device to save power A Display adapters 3 DVD CD ROM drives oF Human Interface Devices Ug Bluetooth Remote Control ag IDE ATA ATAPI controllers Q IEEE 1394 Bus host controllers JS Imaging devices lt gt Keyboards amp j Memory technology driver Mice and other pointing devices 4 Modems Monitors amp Network adapters xr Bluetooth Device RFCOMM Protocol TDI 2 amp Bluetooth Personal Area Network 2 Intel R 82579LM Gigabit Network Connection 2 oll Intel R Centrino R Advanced N 6205 2 Microsoft Virtual WiFi Miniport Adapter 2 PF Ports COM amp LPT JB Processors M9 Security Devices 4 vil hp HP M Intel R 82579LM Gigabit Network Connection 2 F Only allow a magic packet to wake the computer Waming ff this is a laptop computer and you run it using battery power allowing the network adapterto wake the computer could drain the battery more quickly it might also cause the laptop to become very hot if it wakes up while packed in a camying case r d 8 d d i d d t L 10 Shut down the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Setup for Lenovo Laptop Computers 1 Connect power tip MT44 marked 44 to compu
28. CALB Sealed Lead Acid SLA Operating Temperature 10 C to 30 C 50 F to 86 F Computer Laptop computers up to a screen size of 17 Various thin clients and ultra slim desktops All in one computers with a weight of up to 20 lbs If capable computers can be turned on via Wake on LAN or Wake on Power from the workstations keypad Communication Wireless LAN connectivity provided by laptop computer thin client or ultra slim desktop An antenna external to the computer with MMCX or RP SMA connector available Monitor 22 24 LED Monitors 22 LED Monitor with Touchscreen Dual Monitors Approvals FCC Part 15 Subpart B Class A Industry Canada Class A UL60601 1 and CSA C22 2 No 601 1 2nd Edition IEC EN 60601 1 1 Safety Medical Equipment 2nd Edition IEC EN 60601 1 2 EMC Medical Equipment RoHS compliant RoHS Directive 2002 95 EC C 2 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 AppendixD Warranty Information Metro AccessPoint Standard Limited Warranty D 2 Resolution Procedure Lus adu on dono ROO ERE RIO OE Ke DEI D 2 Replacement Parts and RMA Policy D 2 WA COE exseeideidtkxrvdsdwedetkb xERAS TE RRIRSESRH PT D 3 Warranty Exclusions What is Not Covered D 3 Revision C Metro9 AccessPoint Mobile Computing System Service Manual D 1 L01 509 Warranty Information Metro AccessPoint Standar
29. Disposal 1 5 Recharge 1 8 Recycle 1 5 Battery Fuel Gauge 3 5 Charge 3 6 Battery Installation 4 3 LiFe 4 15 Li Nano 4 5 SLA 4 11 Battery Removal 4 3 LiFe 4 13 Li Nano 4 3 SLA 4 6 Cable Connections 2 8 Cables Set up 2 21 Canada Industry 1 10 Casters 1 2 Without Grease Fittings 1 9 Chapter Content 1 6 Class Equipment 1 3 Computer Power Tips 2 8 D Damage 1 8 1 9 Electric Shock Caution 1 8 Equipment Classification 1 3 Equipment Return B 11 F FCC 1 9 foot 3 2 Footrest 1 2 H Height Adjustment 1 2 Illustrations 1 6 Integration 2 8 Mouse 2 22 Technology Tray 2 13 Work Surface 2 12 2 24 Void 1 4 Keyboard Tray 1 2 Keyboard Tray LED Remove 4 20 Replace 4 20 Keypad Controller 1 2 3 4 LED Battery Fuel 3 5 Keypad Controller Module Remove 4 20 Replace 4 20 LAN 2 25 LED 3 3 LiFe Battery 2 2 Li Nano Battery 2 3 Class 9 2 3 Non Class 9 2 3 Load Computer Equipment 1 4 Monitor 1 4 Load Limit 1 9 Maintenance 4 1 Cleaning 4 2 Inspection 4 2 Monitor Counter Balance Adjustment 2 19 User 1 8 Manual Conventions 1 7 Monitor 1 4 3 14 Mount 3 14 Mounting Arm 3 14 Set up 2 16 Monitor Counter Balance Adjustment 2 19 Monitor Knuckle 2 18 Monitor Mount 1 2 Multiple Portable Socket Outlet 1 4 O Options BatteryPro Software 1 2 Dual Monitors 1 2 Electronic Lifter 1 2 Ergonomic Push Handles 1 2 SecureRx Medication Module 1 2 P Power Supply 1 2 3 2 AC 1 4 AC circuit 1 3 Battery only 1 2 Charging
30. E Ea COO there eee eee A 2 Power Supply and Battery cece eee e cece e eee ee eee e eens A 3 Low LED Flashing Battery Nearing End of Charge 00 0 0 cess A 3 Power Supply Overheating 0 ccc cece eee eee e n II A 3 Battery Pack Overheating Critical 00 cece cece eee eens A 4 Power Supply Low Temperature ee A 4 No Battery Warning s dasererat eis SORA pine Co deed qoe d eS waren A 4 Short Circ itor QVellogQs s 3a def dee d p did e e eR o oe eara A 5 Power Supply Overheating Charger Module 9 A 5 Low Battery Temperature Warning 9 A 6 Accessories amp Replacement Parts B 1 Accessories for AccessPoint Workstations Llseusreeee B 2 Replacement Paris iceointsredertUer 9itbetntrteXertXa an ex RUE NEUE E B 3 Base Part Companen 4 ia he ande ue dr p ERR C ARP B 3 Mandal EM CANS wg oaa ter eu erudiri DE qoid d aru dod Diaeta dunt B 3 metre ee Bun CNS ER B 4 OCS B 4 FEOWGRCOS B 4 Sz MT EE ER B 4 ar eT TT S msees B 5 DAM ES B 5 WISCCNANCOUS git den aco ela deu begat ee oA deu d ho pP d B 5 Gas Spring Replacement Part Kit 0 ccc ccc eee eee eens B 6 Monitor Arm Replacement Kit 0 0 00 cece ccc tee eee eens B 6 Back Handle Replacement Kit 0 0 c cece cece eee eee B 6 Replacement Keyboard Tray Kit B 7 Replacement Keyboard Arm Kit B 7 Replacement Screws for AccessPoint Base
31. Fan 1 2 Charging Fan less 1 2 InterMetro Address B 11 DC 1 4 Intertek Certification 1 3 1 4 1 8 LiFe 1 9 Index 2 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Index Li Nano 1 9 Peak 2 14 Power Up 3 3 Shipment 2 2 SLA 1 9 Total 2 14 Product Notice 1 3 Power Supply 1 3 R Regulatory Compliance 1 8 Replacement Parts B 3 AccessPoint Base Screws B 7 Back Handle B 6 Column B 9 Gas Spring B 6 Keyboard Arm B 7 Keyboard Tray B 7 LiFe Battery B 9 Li Nano Battery B 9 Miscellaneous B 8 Monitor Arm B 6 Power Supply B 8 SLA Battery B 8 Work Surface B 10 Revision History 1 11 RMA B 11 Safety 1 8 1 10 Safety Information 1 8 Cautions 1 8 Dangers 1 8 Warnings 1 8 SLA Battery 2 3 Specifications AC Inverter 2 15 Storage 4 1 Transport 4 3 T Technical Specifications C 1 Technology Tray 1 2 2 13 Set up Computer 2 15 Troubleshooting A 1 Battery A 3 Battery Pack Overheating A 4 Charger Module A 5 Circuit Overload A 5 Low Battery Temp A 6 Low LED A 3 No Battery A 4 Power Supply A 3 Power Supply Low Temp A 4 Power Supply Overheating A 3 Short Circuit A 5 U USB 2 21 AC Power 2 21 DC Power 2 21 Set up 2 21 Voltage 2 10 Configure 2 10 Wake on LAN 2 25 Power 2 25 Warranty D 1 Weight Dual Monitors 1 4 Work Surface 1 2 2 12 Adjustment 3 8 Work Surface LED Hemove 4 17 4 19 Replace 4 17 4 19 Workstation 3 1 Casters 3 19 Inspe
32. Mietroe AccessPoint Mobile Computing System Service Manual METRO Document Number L01 509 e Revision C Commercial amp Residential Solutions EMERSON CONSIDER IT SOLVED InterMetro Industries Corporation 651 N Washington Street Wilkes Barre PA 18705 USA www Metro com 800 992 1776 InterMetro Customer Service For all customer service related issues or if you need technical assistance call our customer service department 1 800 992 1776 Americas 905 676 9890 Canada 31 76 58 77550 Europe 9714 811 8286 Middle East 65 6567 8003 Asia Pacific InterMetro Industries Corporation reserves the right to make improvements or changes in the products described in this manual at any time without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy InterMetro Industries Corporation assumes no liability resulting from any errors or omissions in this document or from the use of the information contained herein 2015 Emerson Electric Co All rights reserved Metro logo is a trademark of InterMetro Industries Corporation The Emerson logo is a trademark and a service mark of Emerson Electric Co InterMETRO Industries Corporation is a division of Emerson Electric Co This manual is copyrighted All rights reserved This manual may be printed for personal use only This manual whole or in part may not be copied photocopied reproduced translated or reduced t
33. Mount Second Cable tie mount Wiring slot Revision C Metro AccessPoint Mobile Computing System Service Manual 2 23 L01 509 Getting Started Integration 5 Route the wires inside the technology tray and connect the USB keyboard and mouse wires to USB hub Finally connect USB hub to CPU as shown below Wiring Slot USB Hub Install Work Surface 1 Slide the work surface towards the workstation technology tray and insert in the square slot as shown below 032A 052A 2 Tolock the work surface rotate the key in counter clockwise direction 90 as shown below 053A 2 24 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power Wake on LAN Wake on Power Wake on LAN Functioning Most computers are equipped with Wake on LAN or Wake on Power Wake on AC The AccessPoint workstation takes advantage of these features to turn on the computer from the keypad as shown below while the computer is locked away inside the technology tray of the workstation Independently if the computer is hooked up with Wake on LAN or Wake on Power pressing the standby button will turn the computer ON The standby button will be illuminated in green as long as the computer is running Holding the standby button for 5 seconds will cut the power to the computer and shut down the computer if the computer s internal battery is not installed
34. O www metro com support 166A 2 Contact InterMetro Customer Service to obtain an RMA return material authorization number 1 800 992 1776 Americas 905 676 9890 Canada 31 76 58 77550 Europe 19714 811 8286 Middle East 65 6567 8003 Asia Pacific NOTE Be sure to write the RMA number on the air bill in the reference section and the outside of the package Revision C Metro AccessPoint Mobile Computing System Service Manual B 11 LO1 509 Accessories amp Replacement Parts Equipment Return Page Intentionally Blank B 12 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 AppendixC Technical Specifications Technical Specifications Metro AccessPoint Workstation Revision C Metro9 AccessPoint Mobile Computing System Service Manual L01 509 Technical Specifications Technical Specifications Metro AccessPoint Workstation Technical Specifications Metro AccessPoint Workstation Work Surface Height Range 23 48 584 X 1219 mm Work Surface 267 sq in 172 258 sq mm 19 3 x 15 4 Weight 120 Ibs with Laptop and Monitor 110 lbs without Computer 166 Ibs with 4 Tier SecureRx Med Module 16 75 x 17 5 425 X 445 mm Four Swivel Two Locking Two Non Locking Low Rolling Resistance on All Surfaces Output Voltage 10 5 16 V Unregulated 12 24 V Selectable 5 10 V Selectable Battery Technology Li Nano Lithium Ion Nano Phosphate LiFePO LiFePO Mid Grade
35. Screws 091A 3 18 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Rear Handle Rear Handle The AccessPoint workstation can be deployed with a rear handle designed to push the workstation by a nurse or doctor Moreover the user can attach the workstation power cord to the rear handle for easy transportation Casters The AccessPoint workstation is configured with two locking and two non locking casters The two locking casters are on the front of the workstation To lock a caster in the front press its locking tab down To unlock a caster lift its locking tab up 5 7 is 1 093A Revision C Metro AccessPoint Mobile Computing System Service Manual 3 19 L01 509 Workstation Operation Power Cord Power Cord Your mobile workstation comes with a coiled rubber cord Its extended length is 8 ft and optionally a 12 ft length is available as well In the USA the power cord is equipped with a hospital grade plug and shall be plugged into a hospital grade outlet only to ensure grounding reliability Outside the USA your workstation comes equipped with your country s AC plug When unplugging the mobile workstation grasp the cord at the plug and NOTICE unplug Do not unplug by pulling at the cable or pulling the entire workstation away from the outlet Power cord 1s available in following standards m Continental Europe g UK
36. a solution any necessary parts will be shipped to the Customer at Metro s expense and a Return Merchandise Authorization RMA may be issued if necessary If Metro cannot find a solution to the Customer s issue then the call will be escalated through a tiered process to include Engineering assistance It If at any time during the warranty period a customer submits a warranty claim where the Product is later found not to be defective any on site service calls and or replacement Product will be charged to the customer at Metro s then prevailing prices rates Replacement Parts and RMA Policy If Metro issues a RMA to the Customer then all parts specified on the RMA must be returned to Metro with shipping expense to be paid by Metro Any parts not returned to Metro will be paid for in full by the customer Collect shipments will not be accepted Metro shall be deemed the owner of all removed and repaired Metro furnished parts from the Product Product repaired or replaced during the warranty period shall be covered by the foregoing warranty for the remainder of the warranty period or ninety 90 days whichever 1s longer D 2 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Warranty Information Metro AccessPoint Standard Limited Warranty What is Covered Mechanical components covered under this standard warranty include gas spring lifter monitor mount s keyboard tray casters drawer slides
37. agic packet to wake the computer u 10 Shut down the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Wake on Power Functioning As soon as power is applied to the computer the computer will boot up If the AccessPoint workstation is set up for Wake on Power DC power cable plugged into the Wake on Power connector DC power is applied to the computer after pressing the standby switch 2 32 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power Wake on Power Setup Plug Computer power cable into Wake on Power plug by referring to layout below KEYPAD FUEL GAUGE WAKE ON LAN POWER WAKE ON POWER DC POWER IN Jp ER 034A Setup for Dell Laptop Computer 1 Connect power tip MT23 marked 23 to computer power cable and plug in computer if L 055A 2 Press the standby button on the keypad touchpad and immediately turn on the laptop computer by pressing its own standby switch 3 As soon as the Dell Splash screen appears press F2 to access the laptop s BIOS Revision C Metro AccessPoint Mobile Computing System Service Manual 2 33 L01 509 Getting Started Wake on LAN Wake on Power 4 Select Power Management gt AC Behavior Check Wake on AC as shown below sar 4 eee rT eee 01 1117 A pee eee Se 4 La E
38. bout 50 charged Amber Color Amber Color Green Color Green Color m AC indicates the power supply is plugged into the wall AC m he amber LEDs indicate the battery is fully charged Amber Color Ml m Note that the CH LED is not lit because the battery is not being charged Amber Color MES m since the cycle is complete Amber Color BN Amber Color EE Amber Calor Green Color Once the power supply has been plugged into an AC outlet the bottom NOTICE two green LEDs will turn on Additional patterns with flashing LEDs indicate a problem with the power supply See Power Supply and Battery on page A 3 and Workstation Battery Removal Installation on page 4 3 for additional information Charge Time Charge time for fully depleted batteries depends on the amount of load connected to the power supply Typically it takes 2 hours in fan mode and 3 hours in fan less mode with LiFe and Li Nano and 4 hours for SLA regardless of fan mode to fully charge a completely depleted battery if the load of workstation electronics is less than 50 Watts For a greater load charging will take longer Examples Workstation electronics load is in a range greater than 120 Watts The power supply can only provide less than 13A to charge 2 battery packs The charge time will increase to over 3 hours Maximum charging current will resume once output load dr
39. cc eee eee ee 1 3 Important Safety Instructions for Installers 1 4 DEDE Loests Gadd eunwee ee en cen 4 eho dans lt beudeeeeeanseeens 1 5 Intended Use ous hn eu handy 1 6 CAPO CA IE ww 1 6 1 6 SUEDE IT 1 8 Regulatory Compliance 1 8 Important Safety Instructions 1 8 1 9 En 1 9 En 1 10 1 10 wes snes 1 11 Revision C Metro9 AccessPoint Mobile Computing System Service Manual 1 1 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Introduction Introduction Metro AccessPoint M has been designed to provide an unmatched user experience to both caregivers and IT professionals Using a scalable platform with an array of new ergonomic features and next generation power options the workstation provides comfort and convenience for any worker with unparalleled flexibility for long term value All Metro AccessPoint workstations include these features Expandable multi layer technology tray allows customers to utilize larger scale 17 laptops and future expansion of PC technology or accessories Monitor mount supports a wide variety of display options including touch screens all in one computers and monitors up to 20 lbs Power supply provides both fan and fan less charging options as well as ability to perform battery only upgrades in
40. cessPoint Mobile Computing System Service Manual 4 21 LO1 509 Maintenance and Storage Replacement Procedures Page Intentionally Blank 4 22 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 AppendixA Troubleshooting LI A 2 Power Supply and Battery ened AIC RIEN a do ER eres A 3 Low LED Flashing Battery Nearing End of Charge A 3 Power Supply Overheating A 3 Battery Pack Overheating Critical 0 0 0 ccc cece eee A 4 Power Supply Low Temperature A 4 Peel ANN ww A 4 Short Circuit or Overload 0 cece cece cee cece e een aee A 5 Power Supply Overheating Charger Module A 5 Low Battery Temperature Warning A 6 Revision C Metro9 AccessPoint Mobile Computing System Service Manual A 1 L01 509 Troubleshooting Overview Overview Use the tips in this section as a guide They include solutions to the simplest problems as well as things to observe when trying to diagnose problems Consider the following m Ifa problem occurs while you re working stop immediately If you continue you may lose data and destroy problem related information m Observe what is happening Write down what the computer and any optional devices are doing as well as what actions you took immediately before the problem occurred m Is the computer runni
41. cid SLA The SLA battery is not considered a Hazardous Material Dangerous Goods and there is no restriction on shipping the SLA batteries Lithium Nano Phosphate Battery Li Nano Non Class 9 Shipment In the USA the Li Nano batteries can be disconnected from the power supply for a regular Ground shipment The shipping container must have the following marking LITHIUM EATTERIES FORBIDDEN FOR TRANSPORT ABOARD AIRCRAFT AND VESSEL Class 9 Shipment Outside the USA in any shipping mode and air or sea transport inside the US the power supply must be shipped as fully regulated Class 9 Hazardous Material Dangerous Goods In this shipping mode the batteries can be connected or disconnected The shipper must be certified for Li Ion Class 9 shipments The power supply must be shipped per UN3481 Lithium ion batteries contained in equipment on cargo aircraft only Typically a power supply contains two battery packs Ratings below given per battery pack Battery weight 2 75 kg Whrating 264 Wh Equivalent Li Content ELC 24 g Connect the Power Supply Batteries First plug in power supply and check the status of battery on fuel gauge LED If the LED flashes as shown in figure below then connect the batteries Amber Color B 1 Amber Color 3 EH NN NN Amber Color E EEF mD lt Green Color E zb 015A Revision C Metro AccessPoint Mobile Computing System Service Manual 2
42. ct 2 2 Keyboard Tray 3 11 Lower 3 8 Power Cord 3 20 Raise 3 8 Rear Handle 3 19 Unpack 2 2 Workstation Base 3 2 Casters 3 2 Foot Rest 3 2 Lifting Gas 3 2 Power Actuator 3 2 Power Supply 3 2 Revision C Metro AccessPoint Mobile Computing System Service Manual Index 3 L01 509 Index Page Intentionally Blank Index 4 Metro AccessPoint Mobile Computing System Service Manual Revision C LO1 509 This page intentionally blank amp EMERSON Commercial amp Residential Solutions EMERSON CONSIDER IT SOLVED
43. d CODO BE d sa ioa doc C EORR orbe doc de ador e oleo dos 3 4 Keypad Controller LED Battery Fuel Gauge 3 5 Height Adjustable Column Work Surface Adjustment 3 8 Raising the Workstation 3 8 Lowering the Workstation 3 8 Lowering the Workstation with E lifter 3 9 End FIBI esa tdi qub i CERE S Tab Sd d pio ao ee dar 3 11 TO 3 14 Adjust Dual Monitor Mount 3 16 ER 3 19 ES 3 19 IN 3 20 Revision C Metro AccessPoint Mobile Computing System Service Manual 3 1 L01 509 Workstation Operation Introduction Introduction The Metro AccessPoint Mobile Computing System includes a Power Supply Batteries SLA LiFe or Li Nano Power Cord Expandable Technology Tray Monitor Mount Keypad Controller Ergonomic Keyboard Tray LED Lights and a Height Adjustment Mechanism On selected AccessPoint workstation you may see a Touchpad Controller BatteryPro Software Electronic Lifter Dual Monitor Ergonomic Push Handle and or SecureRx Medication Module Metro AccessPoint Workstation Base Power Supply The Metro Base ls the backbone of every AccessPoint workstation The Base features casters to wheel it around easily provides mounting hardware to mount the power supply and offers a foot rest to the user It supports gas assisted lifting mechanism or
44. d Limited Warranty Metro AccessPoint Standard Limited Warranty InterMetro Industries Corporation hereinafter Metro warrants its AccessPoint mobile computing workstations hereinafter Product to be free from defects in material and workmanship for a 5 year period on durable mechanical components and for a 2 year period on electrical components from Product ship date Batteries are not considered mechanical or electrical parts and are covered under a separate warranty All refurbished power supplies purchased from Metro will be covered for a one 1 year period from date of shipment any other refurbished equipment purchased directly from Metro will be covered for ninety 90 days from the date of shipment Resolution Procedure If within thirty 30 days after Customer s discovery of any warranty defects within the warranty period Customer shall promptly notify Metro in writing of the nature of the defect or shall notify Metro of the nature of the defect through Metro s Customer Service offices via telephone at 1 800 992 1776 or as specified at www metro com Failure by Customer to give such written notice within the applicable time period shall be deemed an absolute and unconditional waiver of Customer s claim for such defects If Metro determines that the Product is covered under this standard warranty then it is within Metro s sole discretion to determine how to best address a customer s warranty issues If Metro can determine
45. dapter For VMnett K3 Portable Devices TES Ports COM amp LPT Oo Processors Sound video and game controllers T Shnrane controllers hts Ha Pts ite M Hs Hf E Cance 057A 10 Shut down the computer using the Windows shutdown feature 11 Turn on the computer via the keypad s standby button Setup for HP Laptop Computers 1 Connect power tip MT55 marked 55 to computer power cable and plug in computer Imm au s E J ra Jm a Fil F T ff J m i a s I os uu N 1 Mt l ar KN n j 4 E 59 I Pi rJ if p r 2 Turn on the laptop computer by pressing its own standby switch 1 1 hey e 058A 3 As soon as the HP Splash screen appears press F10 or ESC to access the laptop s BIOS 2 28 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power Security Ie Con MM eee SS Se md Buitt in Device Options Port Options ANT Options ap Set Securty Level Restore Security Defaults BIOS Power On 4 System Configura Select System Configuration gt Device Configurations gt Wake on LAN Check Follow Boot Order as shown below tem Configuratio EIN FAES OERA oe eer a ww Wake on LAN on OC mode J Not Upgrade Bay 755 Device W Integrated Camera Iw Power Monitor Circuit Audio Device Z
46. e Workstation 3 Install base cover and tighten the screws 2x as shown below 017A Charge Power Supply Battery NOTE The workstation s electrical connections to the monitor keyboard and technology tray must be made per the AccessPoint Workstation Wiring Diagram Contact Metro Service for the most current wiring diagram Before placing an AccessPoint workstation into service for the first time with the Li Nano SLA LiFe power supply the power supply battery should be initially charged at least 8 hours To charge the battery plug the coiled AC power cord into an AC outlet and put the ON OFF switch into the ON position which is located on the back of power supply as shown below ON Normal Operation OFF 023A 2 6 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Getting Started with the Workstation In the ON position the power supply provides power to the AccessPoint workstation If the workstation is not being used for an extended period of time the ON OFF switch should be put in the OFF position The switch position disconnects the battery from any internal or external equipment and avoids deep discharges of the battery which can cause damage to the battery WARNING Risk of Electric Shock The power supply employs a Lithium Iron Nano Phosphate Li Nano battery to provide mobile DC output power Low voltage 11 15V DC power is available from th
47. e power supply even when the AC cord is disconnected from an AC outlet To remove DC power put the ON OFF Switch in the OFF position NOTE After the initial charge the charge time from a completely discharged battery is typically 2 hours in fan mode and 3 hours in fan less mode with LiFePO4 and 4 hours for SLA regardless of fan mode NOTE If the Power Supply has been switched to OFF for more than 1 week connect the workstation to AC to wake up the power supply before Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 7 L01 509 Getting Started Integration Integration If the facility chooses BIueCHIP Integration the AccessPoint workstation will arrive fully assembled and fully functional at the customer s site most accessories do not ship assembled to the workstation However if the facility has not selected BlueCHIP Integration follow the instructions in this section to integrate your workstation Computer Power Tips and Cable Connections Computer Power Tips Praim XP9400 A Thin Praim XP9400 A Thin Client MT41 Acer Veriton Z2610 All i Acer Veriton 22610 AlinOne Acer Veriton 22610 AllinOne Praim 110 Thin ee AOPEN DE5100 MiniPC DE5100 Mini PC MM UD3 Thin Client Lenovo M72 LemwoM72TmyMnPC Mini MM ee oo UD5 Thin Client Lenovo M92 Lenovo M92 Tiny MiniPC Mini Lenovo M92 Tiny MiniPC meme oo H700C Thin Client Nexlink Mini X11 Mini N
48. eight Release DOWN arrow to stop 3 10 Metro AccessPoint Mobile Computing System Service Manual L01 509 Revision C Workstation Operation Keyboard Tray Keyboard Tray The keyboard tray can be adjusted for comfort and convenience and is mounted under the technology tray It can moved in and out up and down left and right and can be tilted Rotating the small adjustment wheel in the clockwise direction gives 20 negative tilt of the keyboard tray with 10 interval Rotating the small adjustment wheel in the anti clockwise direction gives 10 positive tilt of the keyboard tray as shown below A tilt indicator 1s located on the left side of the keyboard tray mechanism to identify the tilt angles 074A To move the keyboard up gasp with both hands and pull forward and lift up at the same time 3 height adjustment in upward direction To lower the keyboard or return it to the stowed position lift up slightly on the front edge of the keyboard This releases the locking mechanism and allows the keyboard to be lowered and glided back into it s stowed position 5 height adjustment in downward direction Revision C Metro9 AccessPoint Mobile Computing System Service Manual 3 11 L01 509 Workstation Operation Keyboard Tray On the right side of the keyboard tray mechanism a height indicator is located to identify the height intervals B a 3 2 1 Q 1 2 3 90 Rotation 90 Rotatio
49. ement liyama Power Cable RPVGACABLE 6 Replacement VGA Cable 6 Ft B 4 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Accessories amp Replacement Parts Replacement Parts Mum MER RPAP POWERCABLE Replacement Computer Power Cable RPAP USBCAT5CABLE Replacement USB and CAT5e Coiled Cables RPAP DCPOWERCABLE Replacement DC Power Cable Hardware EN NENNEN NN Batteries MW WR Miscellaneous E NENNEN LN Revision C Metro AccessPoint Mobile Computing System Service Manual B 5 L01 509 Accessories amp Replacement Parts Replacement Parts EN NENNEN NN Gas Spring Replacement Part Kit RPAP GASSPRING 210 M6x1x11mm Shoulder Screw 8mm Dia L 50mm Nylon Spacer ID 08 3mm OD 212mm L 15mm M6x1mm Nylock Jam Nut Gas Spring 210 Monitor Arm Replacement Kit Part Number RPAP MONITORARM Back Handle Replacement Kit 8 32x 750 Socket Head Cap Screw 8 32x1 500 Socket Head Cap Screw B 6 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Accessories amp Replacement Parts Replacement Parts Replacement Keyboard Tray Kit RPAP KEYBOARDTRAY Keyboard Tray Stiffener Fastener Assembly 10x 375 Pan Head Screw Replacement Keyboard Arm Kit RPAP KEYBOARDARM 10 24 Nylon Lock Nut 10 24 X 1 2 PAN M S Screw 8 32 x 5 Pan Head Screw Replacement Screws for AccessPoint Base Part Number RPAP BASESCREWS
50. ent Rugged Mini VA Min PC Rugged Mini VA Mini Tangent Rugged Mini VA Min PC Panasonic T7 Laptop T7 Panasonic T7 Laptop VXL Itona F24 Thin Client Panasonic CF 18 Laptop Panasonic Panasonic CF 19 Laptop 19 Panasonic CF 19 Laptop Tip Dimensions HP 7800 7900 8000 8200 8300 USDT Computer HP t610 Thin Client HP 6000 6300 8200 8300 ELITE All in One LN Tangent Medix 1500 1700SF 1900SF All in One r Tangent Rugged Mini GM Mini PC Tangent Rugged Mini VI Bar 105 Mini PC Tangent Vita 2150 All in One Dell Optiplex 780 790 7010 9010 USFF Dell FX 160 Thin Client HP 6300 8300 Elite All in One Lenovo A70Z M71Z M72Z All in One Revision C Metro AccessPoint Mobile Computing System Service Manual 2 9 L01 509 Getting Started Integration Configure Selectable Voltages 1 Request a link from Intermetro Customer Service to download Battery Pro400 2 Install BatteryPro400 on a laptop computer to change the voltage s Connect the computer to the power supply via USB 4 Start BatteryPro400 and right click on the BatteryPro400 icon grey battery icon Open Power Properties Open Power Meter i Exit 2372013 024A 5 Select Open Power Properties 6 Hold down the CTRL key and click on the METRO label as shown below The Diagnosis tab opens awe Power Properties Batter yPro400 Version 3 04 2013 Battery Management Software fo
51. entilation slots around the power supply case for dust build up and clean Turn on the power supply and restart the computer equipment Revision C Metro AccessPoint Mobile Computing System Service Manual A 5 L01 509 Troubleshooting Power Supply and Battery m If this problem continues contact InterMetro Customer Service Green Color Low Battery Temperature Warning Temperature sensor failure or batteries stored in low temperature environment Green Color A 6 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 AppendixB Accessories amp Replacement Parts Accessories for AccessPoint Workstations B 2 Rkeplacement ES B 3 Gas Spring Replacement Part Kit B 6 Monitor Arm Replacement Kit B 6 Back Handle Replacement Kit 0 cc cece c ee eee eee eeee B 6 Replacement Keyboard Tray Kit 0 0 ccc cece eee eee eee B 7 Replacement Keyboard Arm Kit 0 2 0 0 ce ccc ccc eects B 7 Replacement Screws for AccessPoint Base B 7 Replacement AccessPoint Keypad B 7 Miscellaneous Parts 00 ccc cece cee cette eet eeeeenenes B 8 Replacement Power Supply cece cc ence cence eee e eens B 8 Replacement SLA Batteries 0 cece ccc eee ee eee ee eeeee B 8 Replacement LiFe Batte
52. ers Metro AccessPoint is available as a fully integrated workstation When selecting a fully integrated AccessPoint Metro integrates all computer equipment to comply with rules and regulation of the Intertek certification and delivers a fully functional cart at the customer s site When a customer does not choose a fully integrated AccessPoint Metro delivers the core AccessPoint cart and the customer is responsible for integrating their computer equipment For safe operation and compliance with the Intertek certification the installer needs to follow these instructions Recognized Test Lab NRTL for use in the United States carry a CE Mark for use in Europe or carry the appropriate approval marks for the country of intended use A All technology equipment added to the cart must be listed with a Nationally The maximum continuous output power of a DC system is 150 W and 200 W for a maximum duration of 5 minutes The maximum continuous output power of an AC system use of the AC inverter is 135 W and 180 W for a maximum duration of 5 minutes i The base cart is equipped with a Multiple Portable Socket Outlet MPSO No additional MPSOs or extension cords shall be used The weight of the monitor shall not exceed 20 Ibs In case of dual monitors the weight of both monitors combined shall not exceed 20 Ibs The combined weight of the computer equipment computer monitor keyboard auxiliary equipment etc shall not exceed 35 Ibs
53. exkMmiXH MnPC Tangent Rugged Mini VI rei s MEN 106 Mini que C90LE C90LEW C90LEWT Thin e Rugged Mini UT Mini PC que LI O Panasonic H2 Tablet Tangent Rugged Mini N Mini PG Rugged Mini N Mini s HP t510 Thin HP 1510 Thin Client Tangent Vita LT Alin One Vita LT All in Tangent Vita LT Alin One HP t5565 Thin am oo Tangent Vita 2000SA Allin One Vita Tangent Vita 2000SA Allin One All in One HP t5740 Thin e o Wyse D90D7 Thin Client 0 D90D7 Thin Wyse D90D7 Thin Client 0 esa a MP 57 Mini PC Wyse R9OL R9OLW Thin Client R90L R90LW Thin Wyse R9OL R9OLW Thin Client Tangent Medix T19B AlinOne Medix T19B All in eae Wyse V90LE V9OLEW Thin Client V9OLE V9OLEW Thin Wyse V90LE V9OLEW Thin Client ao Z90LE Z90LEW Z90D7 Z90DW ao Thin Client Tangent Medix T22a AllinOne Medix T22a All in Tangent Medix T22a AllinOne Zotac Zotac ZBOX HD ID40 Min PC HD ID40 Mini PC oe Tangent Rugged Mini 965 Mini PC MT55 ev All HP Laptop computers 2 8 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration Computer Power Tips MT41 PanasonicHl Table H1 Tablet MT41 12V Tangent Rugged Mini I Mini PC Rugged Mini Mini Tangent Rugged Mini I Mini PC Panasonic Re o 51 Panasonic CF 51 Laptop Tang
54. fter ee 3 9 KeVDOard Thay 3 11 Monitor MOURN tatedcnicaatacriaetiediiiceutabet Rete PCPPIT VE Dur Ed 3 14 Adjust Dual Monitor Mount 22252220635 tae See aco xvi VERRE TAY 3 16 Rear Handle err UR 3 19 SG 3 19 Power Gold coss oou to ERE PIX PIbia a dD RP cmEgU a PIS 3 20 4 Maintenance and Storage 4 1 Cleaning and Inspection isi eee bXRIC Rp PUER DRYWISERPER TEE YI 4 2 4 3 INSPEC CastorS 4 3 Workstation Battery Removal Installation 4 3 Li Nano Battery Removal ee 4 3 Li Nano Battery Installation 9 4 5 SLA Battery Replacement sssslssessese nn 4 6 SLA Battery Removal ju 3 yeu ea re cac d de acl n Oe hc A RR ded es 4 9 SLA Battery Installation 2 3 2 oes dena be Se de e e dete eet ich he 4 11 LiFe Battery Removal 00 ccc ccc cece eee II 4 13 HIFG Battery Installation axasnoence ni a tod fale aii bio oie a alas aha Ua d 4 15 Work Surface LED Removal New 4 17 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Work Surface LED Replacement New iii 4 18 Work Surface LED Remove Replace Old eeueeee 4 19 Keyboard Tray LED and Keypad Controller Module Remove Replace 4 20 Replacement Procedures cccc cece cece eee e eee nnn n nnn 4 21 Troubleshooting leere A 1 OVCIVIEW co s ead CO
55. he monitor from either a standing or sitting position Raising the Workstation Stand in front of the workstation and grasp the release handle with your right hand 2 Grab the left side of the writing surface with your left hand 3 Pullthe release handle up 4 While holding the release handle up lift the writing surface to the desired height and then release the handle Lowering the Workstation 1 Stand in front of the workstation and grasp the release handle with your right hand Grab the left side of the writing surface with your left hand 2 Pullthe release handle up 3 8 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Height Adjustable Column Work Surface Adjustment 3 While holding the release handle up push the writing surface down to the desired height and then release handle Release Handle 073A Lowering the Workstation with E lifter Access the keypad controller to adjust the height of the workstation when the cart is equipped with E lifter Revision C Metro9 AccessPoint Mobile Computing System Service Manual 3 9 L01 509 Workstation Operation Height Adjustable Column Work Surface Adjustment Press and hold UP arrow to raise the work surface to the desired height Release UP arrow to stop LIGHTING CONTROL Keypad Controller 068B 2 Press and hold DOWN arrow to lower the work surface to desired h
56. l E Hi AT 1M ll Casters Power Supply dd Equipment Classification The Metro AccessPoint Mobile Computing Workstation is Intertek certified with respect to electric shock fire and mechanical hazards only in accordance with UL 60601 1 and CAN CSA 22 2 No 601 1 as Patient Care Medical Equipment suitable for use in patient vicinities The Mobile Computing Workstation is Class I Equipment that is also internally powered According to the degree of protection against ingress of water the Mobile Computing Workstation is considered ordinary The Mobile Computing Workstation is suitable for continuous operation Important Product Notices The Power Supply used with the Metro AccessPoint Mobile Computing Workstation is provided with a Hospital Grade or Hospital Only attachment plug for connection to the AC supply circuit Revision C Metro9 AccessPoint Mobile Computing System Service Manual 1 3 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Introduction To ensure equipment grounding reliability the Power Supply used with the Metro AccessPoint Mobile Computing Workstation should only be connected to AC outlet receptacles which are marked Hospital Grade or Hospital Only Where the integrity of the external protective earth connector arrangement is in doubt equipment shall be operated from its internal electrical power source Important Safety Instructions for Install
57. licized items are buttons labels options or other fields within the software application References to Enter require pressing the Enter or Return key on the keyboard Do not type the word enter A keystroke combination is displayed as two key names with a plus sign between them It requires holding down one key while pressing another key on the keyboard For example Press Ctrl Enter means hold the Ctrl key while pressing the Enter key m References to the space bar appear as Space The brackets remind you to press the space bar Do not type the word space m References to click can be also be performed by touching the touchscreen Revision C Metro9 AccessPoint Mobile Computing System Service Manual 1 7 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Safety Information Safety Information Regulatory Compliance Intertek This system was tested and complies with UL 60601 1 CAN CSA C22 2 No 601 1 and IEC EN 60601 1 1 medical safety standards The product is certified by Intertek with respect to electrical shock fire and mechanical hazards only in accordance with UL 60601 1 CAN CSA C22 2 No 601 1 and IEC EN 60601 1 1 as Patient Care Medical Equipment suitable for use in patient vicinity Attention Consult accompanying documents Important Safety Instructions DANGER gt CAUTION gt CAUTION gt CAUTION gt CAUTION gt This section contains important
58. main power 1 8 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations Safety Information Notes CAUTION On the DC power side the power supply employs either a Li Nano SLA or LiFe battery to provide mobile DC output power Low voltage 10 16 VDC DC power is available from the power supply even when the AC cord is disconnected from an AC outlet To remove DC power put the ON switch in the OFF position The maximum design load safe working load limit for the AccessPoint workstation is 5 Ibs 2 2 kg FCC Information The receiver of this product is responsible for freight damage claims This equipment must be opened immediately for inspection All visible damages must be reported to freight company within 48 hours and must be noted on freight bill at time of delivery Concealed damage is your responsibility you must advise carrier of any loss or damage within 15 days after receipt of material If there is damage retain original packaging for inspectors NOTE Regularly inspect this product Tighten loose fasteners and replace worn or damaged parts with new InterMetro approved parts For mobile units regularly inspect casters and replace worn or damaged casters immediately WARNING Changes or modifications to this device not expressly approved by InterMetro Industries Corporation could void the
59. mer Service Amber Color Amber Color Amber Color Green Color No Battery Warning m No battery packs are detected in the power supply Battery packs most likely are not connected before the power supply was placed into service NOTE The battery cells may not be connected during shipment due to USDOT AND IATA regulations A 4 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Troubleshooting Power Supply and Battery Turn off computer equipment and then the power supply Make sure battery packs are connected by performing procedure in Section Connecting the Power Supply Batteries above Turn on the power supply and restart the computer equipment If this problem continues contact InterMetro Customer Service Green Color Short Circuit or Overload Power supply overloaded Immediately turn off the power supply Check your workstation for a possible short or overload Turn on the power supply and restart the computer equipment If this problem continues contact InterMetro Customer Service Green Color Power Supply Overheating Charger Module m Airflow in the power supply may be restricted due to cooling fan not working properly fan blocked clogged ventilation slots around the power supply case or failed temperature sensor m Turn off computer equipment and then the power supply m Check that the fan is not blocked Check the v
60. n 078A The AccessPoint workstation is also equipped with two flip out mouse pads Pull and rotate the mouse pad out until restriction in movement is felt 3 12 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Keyboard Tray NOTE Before moving the workstation center and stow the keyboard tray and retract the mouse pads Revision C Metro9 AccessPoint Mobile Computing System Service Manual L01 509 3 13 Workstation Operation Monitor Mount Monitor Mount The monitor mounting arm can be adjusted up or down and or simultaneously be tilted This allows the user to place the monitor in a position for best viewing To adjust monitor position grasp monitor with both hands and move to the desired position Figure below shows highest and lowest positions of the monitor 081A 082A The monitor mount can be tilted 45 towards left and 45 towards right as shown below 45 Rotation 45 Rotation 083A 3 14 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Monitor Mount To rotate the monitor face grab the sides with each hand and move in a circle to the position desired 084A Revision C Metro AccessPoint Mobile Computing System Service Manual L01 509 3 15 Workstation Operation Adjust Dual Monitor Mount Adjust Dual Monitor Mount
61. ng Are the cables properly attached to the back of the Power Supply m Which part of the system is operating erratically Keyboard Display Power Supply Each produces different symptoms m What program and or optional devices are you using m What appears on the screen Do you see any messages or random characters Look up any messages in the documentation for your software m Do you hear any beeps How many Are they long or short m Is the computer making any unusual noises m Are the brake casters locked or unlocked m Are the fuses in the Power Supply intact m See if you can cause the problem to occur again This may help you understand the source of the problem and will help you describe the problem if you must call InterMetro Customer Service for technical assistance A 2 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Troubleshooting Power Supply and Battery Power Supply and Battery The power supply battery level flashes LEDs to indicate a detected problem Warning LED indication legend Green or Amber Flashing LED Em E 122A Grey LED off EEE 4 Low LED Flashing Battery Nearing End of Charge Plug power supply into AC immediately 8OUDBBS 124B Power Supply Overheating AC DC Module DC1 DC2 DC3 Module m Airflow in the power supply may be restricted due to cooling fan not working properly fan blocked temperature sensor may have failed or clogged ventilati
62. ng the strapping bands lift the top of the box over the workstation In order to avoid any injury two 2 people should lift the workstation from the padding blocks Inspection After the AccessPoint workstation has been unpacked inspect the unit for any shipping damage If there 1s any damage contact InterMetro Customer Service immediately Shipment of Power Supply CAUTION Before placing the Power Supply Li Nano SLA LiFe into service on a AccessPoint workstation the power supply batteries may need to be connected Depending on the shipment they may or may not be connected due to USDOT and IATA regulations The Power Supply is available in 3 battery chemistry options Depending on the battery chemistry the preparation of the shipment is different LiFe Mid grade Battery The LiFe Mid grade Battery can be connected or disconnected and requires a fully regulated Class 9 shipment in any shipping mode The shipper must be certified for Li Ion Class 9 shipments The LiFe mid grade battery power supply must be shipped per UN3481 Lithium ion batteries contained in equipment on cargo aircraft only The power supply contains one battery pack Ratings below given per battery pack Battery weight 7 33 kg Whrating 512 Wh Equivalent Li Content ELC 48 g 2 2 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Getting Started with the Workstation Sealed Lead A
63. nual 4 17 Maintenance and Storage Work Surface LED Replacement New Work Surface LED Replacement New 4 18 Metro9 AccessPoint Mobile Computing System Service Manual Revision C LO1 509 Maintenance and Storage Work Surface LED Remove Replace Old Work Surface LED Remove Replace Ole DISASSEMBLY ASSEMBLY L3 mm cm cmn c qs mn m LS L3 i i LED Modul Torque Value 134A Revision C Metro AccessPoint Mobile Computing System Service Manual 4 19 L01 509 Maintenance and Storage Keyboard Tray LED and Keypad Controller Module Remove Replace Keyboard Tray LED and Keypad Controller Module Remove Replace NOTE Before removing Keyboard tray LED assembly and Keypad Controller module disassemble work surface from the technology tray See Integration on page 2 8 for information NOTE Access and unplug cable connections from LED assembly and Keypad Controller module eee DISASSEMBLY ASSEMBLY 5 5 LED Lens 165A 4 20 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Replacement Procedures Replacement Procedures The following replacement procedures can be found on the Metro website www Metro com support under the Literature tab Enter the instruction part number in the Filter By Literature Number field to locate the procedure Revision C Metro9 Ac
64. o any electronic medium or machine readable form for distribution This manual whole or in part may not be modifi ed without prior consent in writing from InterMetro Industries Corporation T 2 Contents 1 Introduction to AccessPoint Mobile Computing System Workstations 1 1 Iniroaueuoh DE EE 1 2 Eduipment Classification 2252 4 4 a e ashen Dh c n ate SO E Uo atas 1 3 Important Product Notices i i ooo ERE ERR OA RTEREE RED EER 1 3 Important Safety Instructions for Installers 0 0 0 cc cee cece eee eee 1 4 Disposal io eave 1 5 mended USE 2c cour du eiee ee RP PIDE eee cea teu gi soni 1 6 Chapter COMENE sacan ite weis d aeta d ne ad ou rre draco did datei aa id 1 6 MUST C 1 6 Safely Informhallon zs ev dE ECL ME p RR PIU ORE UR EMPTUM EE 1 8 Regulatory Compliance x i au acben ctor adt and abor ae ta et ed 1 8 Important Safety Instructions 0 ccc cece ee eee eet I 1 8 1 9 FGC Intonmallofie icio ele ERE ih ee ean Get aces 1 9 GUS Canada ux cross a n dvd restes asc ded csv nc Pat ltd d 1 10 LIE De 1 10 REVISION HISTON sor VERD GNU EREEREPURTI YI DATEN DET RE 1 11 2 Cening Stated sou o obe APER eeu 2 1 Getting Started with the Workstation 2 2 WAPACKING a ss220 stato ra ete eae sean le d air edet teed ed don ied 2 2 ISD CCU ON uio td im pacto Pacte aiebasi ee a abdo bad cote did
65. on slots around the power supply case m Turn off computer equipment and then the power supply m Check that the fan 1s not blocked Check the ventilation slots around the power supply case for dust build up and clean m Turn on the power supply and restart the computer m If this problem continues contact InterMetro Customer Service Green Color DC1 DC2 DC3 Revision C Metro AccessPoint Mobile Computing System Service Manual A 3 L01 509 Troubleshooting Power Supply and Battery Battery Pack Overheating Critical System will shut down in 2 minutes Immediately turn off computer equipment and then the power supply Let cool for 2 hours Turn on the power supply and restart the computer equipment If this problem continues contact InterMetro Customer Service Amber Color Amber Color Amber Color Green C olor Power Supply Low Temperature m System temperature below 0 C 32 F has been detected Ambient temperature is below operating range temperature sensor has failed or has become disconnected m If power supply or its workstation are in an area where the temperature is below 0 C 32 F freezing move to an area of ambient temperature above 0 C 32 F freezing otherwise m Turn off computer equipment and then the power supply Turn on the power supply and restart the computer equipment m If this problem continues contact InterMetro Custo
66. opa ps 2 2 Shipment of Power Supply 3 i vor ido e RNC EMO UN ed eh dee Cand 2 2 Connect the Power Supply Batteries 4 2 3 Charge Power Supply Battery 2 cute te acta dote kate Ete cea deed ks 2 6 Integration exse os d nam He ERA PESE Sor ARE stawshag S dos Ei wee 2 8 Computer Power Tips and Cable Connections 0 ccc eee eens 2 8 Configure Selectable Voltages 0 ccc cece cee tenet neeees 2 10 Remove Work Surface 0 2 12 Tecnology 2 13 Setup Keyboard and Mouse 9 2 22 Iistall WK SUA Ge au Eel beue totu ects alea a Be fue daba Bref edet did 2 24 Wake on LAN Wake on Power seeeenn nn II 2 25 Wake On LAN Gee Lodi vents oe Estos ei dr ies Ext ID ab ELS 2 25 Revision C Metro AccessPoint Mobile Computing System Service Manual L01 509 Wake on Power ss yy yy dees 2 32 3 Workstation Operation 3 1 INTFOGUCTION Stacy titans nr 3 2 Metro AccessPoint Workstation Base 0 ccc cette eee 3 2 EGG 3 2 LED WIGS caret be Greate cece bene cules teehee Re oe ety ain ate nee 3 3 Keypad Controller 15 ns e acte POR ca o t a E nang sea sion dia aed Se bains 3 4 Keypad Controller LED Battery Fuel Gauge 0 cece eee 3 5 Height Adjustable Column Work Surface Adjustment 3 8 Raising the Workstation 0 ccc cece eee I 3 8 Lowering the Workstation jie da tibia ehe eek nls RESQUE Sige 3 8 Lowering the Workstation with E li
67. opped Upon completion of the charge cycle all 5 amber LEDs will be illuminated and the green CH charge LED will turn off indicating that the batteries of the power supply are fully charged 3 6 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Introduction If the AccessPoint workstation is not used for an extended period of time ensure the ON OFF Switch is set to the OFF position If the power supply is left in the ON position the workstation equipment will continue to draw power and discharge the battery Extended storage of empty batteries will cause permanent damage If the AccessPoint workstation is to be placed in long term storage longer than one week the power supply should be fully charged before placing the ON OFF switch in the OFF position Power supply enters sleep mode after one week in extended storage If the power supply has been switched to OFF for more than 1 week connect the workstation to AC to wake up the power supply Revision C Metro9 AccessPoint Mobile Computing System Service Manual 3 7 L01 509 Workstation Operation Height Adjustable Column Work Surface Adjustment Height Adjustable Column Work Surface Adjustment The height adjustment release handle is used to adjust the height of the AccessPoint workstation The writing surface height can be set within a 20 dynamic range of adjustment making it easier to type and read t
68. power actuator lifting mechanism for adjusting the height of the workstation in the range of 23 48 584x1219 mm Integrated Footrest Swivel Caster 2x Brake Caster 2x 066A The Lithium Iron Nano Phosphate Li Nano Sealed Lead Acid SLA and LiFe are the rechargeable power sources for the AccessPoint workstations These power supply s are fully automatic power supply charger system with a nominal DC output voltage of 12 Volts V and a battery capacity of 512 to 540 Watt hours Wh depending on chemistry When plugged into an AC outlet it supplies power to the equipment while also charging the Li Nano SLA amp LiFe cells 3 2 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Introduction Power Up the Power Supply When unplugged from the outlet the power supply switches automatically to supply the equipment from the internal Li Nano SLA and LiFe rechargeable battery cells The power supply is designed for continuous operation and service is not interrupted by plugging in or unplugging the power supply The power supply is controlled by the ON OFF switch located on the power supply that is typically mounted on the bottom of the AccessPoint workstation as shown in Charge Power Supply Battery on page 2 6 In the ON position the Power Supply provides power to the workstation and in OFF position power is removed from the workstation equipmen
69. puter Display port mini display port HDMI mini HDMI VGA Use adapter cable if necessary Connect accessories like USB hub mouse keyboard barcode scanner etc to the computer Set up the Monitor and AIO Computer Se c n dc cec cou ADS Attach Monitor or AIO computer to VESA plate 1 e first attach top 2 screws and hang on VESA bracket Plug in and ensure adequate range of movement Remove rear union cover Remove front plastic plate Route cables down neck of monitor mount If AC Plug directly into Inverter or AC power strip If DC Connect to terminal block Bundle cables with cable ties to avoid pinching Adjust arm for tension 10 Reattach union cover NOTE To prevent screw from cross threading back thread screw until you hear a click and then proceed to tighten 11 Replace front plastic cover Inspect Castors Regularly inspect the casters Tighten loose fasteners and replace worn or damaged parts with new InterMetro approved parts Replace worn or damaged casters immediately 2 16 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration Monitor Knuckle Tension Adjustment Reposition Handle Lever The handle lever used to adjust the tilting feature can be repositioned for optimal comfort 1 Pull out handle lever in the direction of the straight arrow 2 Twist handle lever to optimal comfortable position 3 Release
70. r Flo Healthcare Power Supply MPS 400X http www metro com Power Meter lt i Alarms Advanced Scheme Power Scheme Setting Tum off monitor Never Sytem Hbemtes TS ERES Charging Mode Fanon Fastest gt Iv Always Display Battery Status EZA 025A 7 In order to change the selectable voltage on Diagnosis tab a Click on DCI Setting for 12 24 V DC1 or 2 10 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration b Click on DC3 Setting for 5 10 V DC3 Power Properties BatteryPro400 Version 3 04 2013 Battery Management Software for Flo Healthcare Power Supply MPS 400X http www metro com Power Meter Alarms Advanced 9 Scheme Diagnosis Pack of V Debug mode inteval 6 Sec Manufacturer Name Green Cubes Technology Hide Manufacture Date 05 10 2012 D M Y Device Chemistry CALB Design Capacity 40000 mAh Design Voltage 13200 mV GG_F Ver Serial Number C4 1 Status Discharged Remaining Percentage 0 x Remaining Time 0 00 h m Remaining Capacity mAh Full Charge Capacity 35570 mAh 17 Current 189 mA oon wc ade 3082 3084 3086 3085 12336 mV DC1 Setting Wattage 0 Wh Temperature An DC3 Setting oe Count 1 Average Time To Full 1092 15 h m Health rate 88 92 026A 8 With the slider select the desired voltage
71. r software or from other external causes not the fault of Metro This limited warranty 1s extended only to the original end user is non transferable and terminates if the original purchaser transfers the Product to another person or entity For this warranty to be valid the Product must have been purchased directly from Metro or from an authorized representative of Metro Proof of original ownership may be required THE SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF THIS LIMITED WARRANTY SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT OR REFUND OF THE ORIGINAL PURCHASE PRICE FOR THE PRODUCT The limit of the liability of Metro to repair the Product after a reasonable amount of time and a reasonable number of attempts shall be the replacement of the Product or a refund of the original purchase price of the Product The decision regarding repair or replacement of the Product or refund of the original purchase price shall be at the sole discretion of Metro Revision C Metro9 AccessPoint Mobile Computing System Service Manual D 3 L01 509 Warranty Information Metro AccessPoint Standard Limited Warranty Page Intentionally Blank D 4 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Index Revision C Metro AccessPoint Mobile Computing System Service Manual Index 1 L01 509 Index AC Inverter 2 15 Accessories B 1 Adjustable Column 3 8 Battery Charge 2 6 Connect 2 3
72. ressing the Up or Down arrows on the Keypad Controller 3 4 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Workstation Operation Introduction Keypad Controller LED Battery Fuel Gauge The charge level of the battery cells when operating on DC power is indicated by BATTERY POWER LEDs If the battery is fully charged all five 5 amber LEDs are illuminated The LEDs always display the battery charge level whether the computer is operating or not As the battery looses charge the LEDs gradually turn off one at a time Once the top four LEDs are off and only the bottom amber LED is illuminated and fl ashing it is recommended to plug the AC cord into an AC outlet as soon as possible to charge the battery Battery is discharging under normal mobile operation Example shown is down to about 50 charge remaining Amber Color Amber Color fa Power supply plugged into wall Amber Color__ 0 outlet AC Battery Charging CH Low battery LED flashing plug power supply into AC immediately Amber Color Revision C Metro AccessPoint Mobile Computing System Service Manual 3 5 L01 509 Workstation Operation Introduction m AC indicates the power supply is plugged into the wall AC m CH indicates the battery is charging m AC and CH LED must be ON m he amber LEDs will turn on in sequence to indicate the charging status Amber Color eau m Example shown is up to a
73. ries 0 ccc cc cece eet ee ee B 9 Replacement Li Nano Batteries B 9 Column Replacement Part Kit 0 cc cece cece ee eee ees B 9 Work Surface Replacement Part Kit B 10 Eguipimeni RETU 1432444646054 445e 654404065 40000844040606400054 B 11 Metro AccessPoint Mobile Computing System Service Manual B 1 L01 509 Accessories amp Replacement Parts Accessories for AccessPoint Workstations Accessories for AccessPoint Workstations B 2 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Accessories amp Replacement Parts Replacement Parts Replacement Parts Base Part Components ee WERE Manual Lift Carts RPAP KEYPAD ML Replacement Keypad for Manual Lifter RPAP LIFTERHANDLE Replacement Lifter Handle RPAP GASSPRING 210 Replacement Gas Spring 210N Revision C Metro AccessPoint Mobile Computing System Service Manual B 3 L01 509 Accessories amp Replacement Parts Replacement Parts Electronic Lift Carts RPAP KEYPAD EL Replacement Keypad for Electronic Lifter RPAP ELIFTER Replacement Electronic Lifter Laptop Carts RPAP LTKEYPAD ML Replacement Laptop Keypad for Manual Lifter RPAP LTINLAY Replacement Laptop Inlay RPAP LTWORKSURFACE Replacement Laptop Worksurface Power Cords a mm Cables RPAP RJ45 2 Replacement RJ45 Cable 2 Ft RPCABLE IIYAMA Replac
74. sion C Metro AccessPoint Mobile Computing System Service Manual 4 3 L01 509 Maintenance and Storage Workstation Battery Removal Installation 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below Remove base cover 017A 3 Firmly grip two connectors and unplug from Li Nano batteries Release Velcro straps in order to remove batteries E 136A 4 Remove batteries 2x from the base of AccessPoint workstation as shown below Li Nano 1 Ww Tei n Batteries 137A 4 4 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Workstation Battery Removal Installation Li Nano Battery Installation 1 Adjust and prepare velcro straps before installing Li Nano batteries as shown below 2 Install Li Nano batteries 2x in the base of AccessPoint workstation as shown below 40A NOTE When installing batteries be careful not to pinch any wires underneath 3 Tighten the Velcro straps to secure the batteries in the workstation base 141A Revision C Metro AccessPoint Mobile Computing System Service Manual 4 5 L01 509 Maintenance and Storage Workstation Battery Removal Installation 4 Plug the two battery wire harnesses in BP1 and BP2 plugs and into Li Nano battery pack 1 and 2 Connectors M 143A 5 Install base cover and fix and tighten the screws 2x as shown below
75. sition ne o 1 4 Ibs Y iN X a T3 Ww y gl 1 Position 2 aA Position 3 PN 9 14 Ibs M Lj j M M A Position 4 Pl s lt ac 14 20 Ibs l 046A Decrease the counterbalance spring force 1 Remove front cover and move aside monitor and video cables if present with screwdriver to access gear nut 2 With a 9 16 box end wrench grip the tension gear nut 3 Slightly turn the tension gear nut clockwise about 10 Push depress the release lever on front arm and allow the tension gear nut to rotate counterclockwise about 25 until the tension gear nut is in the previous position 5 Stop pushing depressing the release lever Gently let the tension gear nut rotate counterclockwise about 10 and lock into place 6 Follow step 3 for to attain other mounting load limits Monitor Counter Balance Fine Adjustment 2 f Q a Q Y increase Tension 6 ounter Clockwise O Decrease Tension NS Tool required XC 7 16 Wrench 047A Revision C Metro AccessPoint Mobile Computing System Service Manual 2 19 L01 509 Getting Started Integration Monitor Cable Routing Remove screws 4 and remove rear cover 049A 2 Access monitor input cable and video cable from rear enclosure 0A 3 Route the monitor input cable and video cable from the monitor arm and connect to the monitor 051A 4 Replace the rear cover
76. t NOTE Li Nano SLA and LiFe are independent from charging electronics Replacement consists of removal of batteries only See Workstation Battery Removal Installation on page 4 3 for Removal and Installation procedure Li Nano Battery LED Lights 067A SLA Battery Li Fe Battery For better visibility white illuminating LEDs are located above the work surface and the keyboard tray The user can change the illumination of the work surface or the keyboard by operating the Keypad Controller Moreover there are five intensity settings Revision C Metro AccessPoint Mobile Computing System Service Manual 3 3 L01 509 Workstation Operation Introduction Keypad Controller by pressing the intensity control the user has the ability to change level of intensity E CONTROL a r Keypad Controller Keypad Controller is located on the front side of work surface By pressing the work surface or keyboard key you turn work surface or keyboard LED ON or OFF The standby switch in the lower right corner is used to turn on the computer equipment either by using Wake on LAN or Wake on Power Holding the standby switch for more than 5 seconds will cut the power to the computer this mode of shut down is not recommended The intensity of work surface or keyboard LED lights can be changed by pressing the Star button HIGH LOW on the Keypad Controller The workstation height can be adjusted by p
77. ter power cable and plug in computer iy ao 078 O b if F n 1 jf E i A j A Ad d li iai 1 LF NEY ih ET 061A 2 Turnon the laptop computer by pressing its own standby switch 3 Assoon as the Lenovo Splash screen appears press F1 to access the laptop s BIOS 2 30 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Wake on LAN Wake on Power 4 Select Config and Network At Wake On LAN select AC Only as shown below ThinkPad Setup Change Values Setup Defaults Select Sub Menu Save and Exit 5 Save BIOS changes and boot the computer into Windows 6 Press the SYNC button to acquire the computer s MAC address 7 The standby button s light will fl ash rapidly Once the MAC address is acquired the light will go solid for 3 seconds off for 7 second and then stay on due to the computer s current draw 8 Ifthe Keypad Controller was not able to acquire the MAC address the standby button s light will fl ash rapidly for several seconds and then it will go off or 3 seconds on for 1 2 second and then stay on due to the computer s current draw If the sync fails most likely the Ethernet cable is not plugged into the computer and or the Keypad Controller 9 Open the Windows Device Manager a Under Network Adapters select the Ethernet connection Typically it is an Intel Gigabit Network Connection
78. the handle lever Clockwise M Se F Counter Clockwise Increase Tension Decrease Tension 167A Revision C Metro AccessPoint Mobile Computing System Service Manual 2 17 L01 509 Getting Started Integration Adjusting the Balance Spring Force Monitor mount counterbalance force is created by spring tension If the following procedure is not followed the spring may cause the wrench to slip without warning and injury may occur Follow the instructions otherwise injury may occur 044A Increase the counterbalance spring force 1 Remove front cover and move aside monitor input cable and video cable 1f present with screw driver to access gear nut CAUTION Do not release wrench until lever drops into place Injury may result 2 With a 9 16 box end wrench grip the tension gear nut Rotate tension gear nut clockwise about 25 until the lever clicks into the next forward position Gently release the tension gear nut as it can rotate counterclockwise no more than 10 as it catches and locks into position 045A 3 There are four functional positions for use with various weight monitors Position 1 is for mounting lighter weight monitors and Position 4 is for heavier monitors 2 18 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Getting Started Integration NOTE Note the orientation of notch to identify position 3 A s S W Po
79. tion 2 Getting Started Provides instructions to unpack and setup your workstation Includes instructions on setting up Wake on LAN Wake on Power 3 Workstation Operation Describes general workstation operation options 4 Maintenance and Storage Describes operation maintenance and storage information Appendix A Troubleshooting Provides basic troubleshooting information Appendix B Accessories amp Replacement Parts Includes the user orderable accessories parts list Appendix C Technical Specifications Includes the AccessPoint workstation technical specifications Appendix D Warranty Information Provides Metro Warranty information All illustrations in this manual are provided as examples only Screens shown in this manual do not necessarily reflect or emulate your exact patient data or the precise appearance of your screen In this manual all names appearing in examples and illustrations are fictitious The use of any real person s name is purely coincidental 1 6 Metro AccessPoint Mobile Computing System Service Manual Revision C L01 509 Introduction to AccessPoint Mobile Computing System Workstations Intended Use Conventions This manual is written with certain conventions designed to make the information understandable and readable Please familiarize yourself with the following Items in Bold text are buttons or switches on the equipment keyboard keys or text to be entered Ita
80. ual Revision C L01 509 Getting Started Integration The following table gives wire connections between Terminal Block and AC Inverter and identifying connections Terminal Block AC Inverter Position 3 Unregulated Voltage Yellow Positive Red Position 1 or 2 Return Black Negative Black AC Inverter Technical Specifications Output voltage 120 VAC 60 Hz Output power 150 W Modified Sinewave 037A Set up a Computer in the Technology Tray 1 The technology tray offers a computer tray with rubber padding Seat the computer on the tray and tie it down with the Velcro strap 2 Computer power with DC a Select correct tip for the computer see Computer Power Tips and Cable Connections on page 2 8 b Connect computer power cable to the terminal block Positive lead to Selectable output voltage 12 24 V Position 4 white Negative lead to Return Position 1 or 2 black c Setthe power supply to the correct computer voltage see Computer Power Tips and Cable Connections on page 2 8 if the voltage is different from 19 V using BatteryPro d Plug in Computer Power Tip into the Computer Power Cable e Plug in computer Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 15 L01 509 Getting Started Integration Computer power with AC a Plugin AC adapter in outlet strip b Stow AC adapter in left pod c Plugin computer Plug video cable into the com
81. user s authority to operate this equipment Shielded cables must be used with this unit to ensure compliance with the FCC Class A limits AN This device complies with FCC Rules part 15 Operation is subject to the following conditions l 2 This device may not cause harmful interference and This device must accept any interference that may be received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful Revision C Metro AccessPoint Mobile Computing System Service Manual 1 9 L01 509 Introduction to AccessPoint Mobile Computing System Workstations Safety Information interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s expense Industry Canada This class A digital apparatus meets all requirements of the Canadian Interface Causing Equipment Regulations Operation is subject to the following two conditions
82. work Connection b Right click and select Properties c Click on Power Management Revision C Metro9 AccessPoint Mobile Computing System Service Manual 2 27 L01 509 Getting Started Wake on LAN Wake on Power d Check Wake on Magic Packet zm Device Manager i emis X Intel R 8259 M Gigabit Network Connection Properties hie Achan View Help wm i 2 dg i5 WLANs Driver Details Hiesources ad lt aiz Genera Link Speed Advanced Power Management a fi l l 1 Batteries 7 er v AN G Bluetooth Radios intel Power Sewer and Wake on LAN Uplions E ornpdutier Disk dine n de oe Power Sawer Options a Display adapters DVD CD ROM drives E Respond to ARF requests without waking system Bg Human Interface Devices V Respond to NS requests without waking system M imaging devices MW Energy Efficient Ethernet EB yoa Wake on LAN eem z z i n Mice and other pointing devices 1 Wf Wake on Magic Packet SS CO sw BE Mondor p Montes Wake on Pattem Match 4 AP Network adapters Bluetooth Device FPercenal Area Webwork Bluetooth Deuce HCOMM Protocol TDI Intel R 825791 M Gigabeat Metwark Connectian Intel R Cientrino E Advasnced MN 6705 Power Saver amd Wake On LAN Microsoft Virtual Wiki Mingrort Adapter Microsoft Virtual Wiki Minigeot Adapter 2 VMware Virtual Ethernet Adapter for VMnetl ku WMiware Virtual Ethernet A
83. workstation to install battery board 156A Revision C Metro AccessPoint Mobile Computing System Service Manual 4 11 L01 509 Maintenance and Storage Workstation Battery Removal Installation 2 Fixand tighten the screws 2 after installing battery board in the base as shown below 3 Install SLA batteries in series as shown below NOTE When installing batteries be careful not to pinch any wires underneath 4 Connect power leads to the batteries 3 Red Wires 3 Pairs of Black Wires as shown 152A 153A 4 12 Metro9 AccessPoint Mobile Computing System Service Manual Revision C L01 509 Maintenance and Storage Workstation Battery Removal Installation 5 Tighten the Velcro straps to secure the batteries in the workstation base as shown below 154A 6 Install base cover and tighten the screws 2 as shown below 017A LiFe Battery Removal 1 Ensure the AC cable is disconnected from the wall outlet and power supply is in OFF down position OM Normal Operation a E Coo D OFF 016A Revision C Metro AccessPoint Mobile Computing System Service Manual 4 13 LO1 509 Maintenance and Storage Workstation Battery Removal Installation Power Supply 2 Loosen and remove mounting screws 2x from bottom of base cover as shown below 017A 3 Disconnect the battery connector from power supply as shown below Battery connector
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