TSPA Manual - Aqua Spa Pak
Contents
1. 30 Spa Not Heating Flow Chart If the soa seems to not be heating the water follow this troubleshooting flow chart to identify the source of the problem yes md v Hi Are there any error messages FLO FLC etc Refer to appearing on the top Make sure the the error side display temp set point message is higher than the specific actual water temp section ys lt Q m Is the heater on icon appearing on the top side control display ys lt Q v ys lt Q m Can you read Measure the water temp 240 vac between and compare it with the two terminals temp value displayed of the heater on the top side control E ystem AS Is the difference works fine greater than 2 F Check iftemp probe is touching water or ea if hot air coming from the back is affecting Replace its reading U se foam the board to isolate the back of the probe rys lt x no E Are the Replace ree bites temp probe rope with spare to the element w es no 4 line Try to aaa the wires the boar to the board amp the element m Still not heating the element 31 TSPA Power Spa Packs Service M anual EE spa ls Not Heating If the spa seems to not be heating the water perform the following tests to correct the problem le Verify if there is an error message displayed on the top side control If it is the case refer to the specific section2. 3 Start decreasing the pressure switch The process to adjust the pressure setting by turning the adjustment switch remains the same except that screw counter clock wise very slowly eo have to decrease the setting until the FLO message disappears alf a turn at the time Then decrease another 1 4 of turn more le ee the setting by half a urn 4 Run the pump in nigh speed for 30 seconds you should not see an FLO 2 Press any key and wait for 5 message seconds 5e Turn the pump off and wait 30 seconds Ifthe silt is too high an FLO You should not see an FLC message message will appear and the pump will be turned off 6 Run the pump in low speed for 30 seconds You should not see an FLO 3 Continue the operation until message the FLO message does not reappear 7 Ifyou see an FLO or an FLC message restart the adjustment procedure If you are not able to adjust the pressure switch change it TSPA Power Spa Packs Service M anual Parts List Ref Part Number Description Retail US Cdn 1 282AD0064 P25 Screws for bonding lug package of 25 spay 7 59 2 210EA0183 P10 Bonding lugs package of 10 8 02 10 91 3 282AE0022 P10 Screws for mounting feet package of 10 8 47 11 51 4 250AB0036 P25 Grommets for cable opening package of 10 5 46 1 42 5 9920 400150 J amp J mini connector for pump 1 7 26 9 88 5 9920 400152 J amp J mini connector for pump 2 single speed 6 68 9 09 5 9920 400150 J amp J mini
3. TSPA Power Spa Packs Service M anual ee GC Trips If everything is connected and nothing seems to work there is probably a problem with the power supply Perform the following tests to identify and correct the problem Note that in new installations GFCI trippings due to miss wiring are very common If the breaker is wired properly GFCI trippings can be caused when the total amount of current drawn by the spa exceeds the rating of t e breaker Such an occurrence is very unlikely since each output of the spa pack is individually fused and fuses will blow before the GFCI trips A current leak to the ground will also make the GFCI trip If one of the components is faulty and there is a leak of more than 5mA the GFCI will trip to prevent electrocution There are different models of GFCI used on the market Note that our illustrations are generic From electrical box To spa le Verify ifthe GFCI is properly connected GH Important A connections gt Neutral of the GFCI must be connected to the neutral bus Neutral from the spa must be connect to the breaker From electrical box To spa 2 Ifitis not verify the GFCI wiring diagram and reconnect it 3 Ifthe GFCI is properly connected but still tripping unplug all outputs including the two wires of the heater amp the light cord Ifthe GFCI still trips replace the transformer If it stops tripping reconnect one co
4. properly refer to the pump section of this manual 4 Verify if the pressure switch cable is properly connected to the pressure 3 Make sure to clean the filter switch and the board and to look for air locks closed trap valves or anything that could limit the flow of water TSPA Power Spa Packs Service M anual 12 FLO Error Message A 50 4e Turn all pumps off 7 Ifthe FLC message does not For systems with a circulation pump appear on the display the the circulation pump parameter problem could be either should be set to 1 not 2 for the with the switch cable or following test the board 5 Ifthe problem has not been solved Remove the plastic cover lower the set point to 60 by pressing and replace the cable on the down arrow key Then short the two terminals of the pressure 8 Replace the board ifthe FLO switch with the jumper cable error message is still displayed on the top side control 6 An FLC message should appear on Refer to the How to replace the display the board section The FLC message identifies the pressure switch as the source of the problem If the installation is older than 2 years replace the pressure switch an recalibrate it If the installation is recent try to readjust the pressure switch If it is not possible replace the switch Refer to the H ow to adjust the pressure switch section of this manual 13 TSPA Power Spa Packs Service M anual TSPA Power Spa
5. 194 79 27 530AA0035 3 5 5Kw in line heater 176 14 239 55 27 530AA0025 3 4 5Kw in line heater 176 14 239 55 27 530AB0087 5 5Kw element for in line heater 88 23 119 99 27 530AB0074 4 5Kw element for in line heater 88 23 119 99 28 9917 100187 TSPA 1 plastic cover 30 48 41 45 29 282AB0136 P25 Screws to hold the plastic cover package of 25 4 46 6 06 30 9917 100124 W hite metal cover 33 37 45 39 30 9917 100172 Black metal cover 33 37 45 39 31 EQGX165 Board for TSPA 1 P122 P222 01 LS H 34 5 JJM CC 329 78 448 50 31 EQGX214 Board for TSPA 1 P122 P222 B1 O 1 LS LW H5 5 AMP OM 358 96 488 19 31 EQGX219 Board for TSPA 1 P122 P222 B1 0 1 L2S LW H35 5 JJM BF 359 01 488 25 9920 400125 10 foot temperature probe 19 21 26 12 9920 400245 25 foot temperature probe 23 88 32 48 A TIT TRESESESELELEEEE EE a 4 S re URL LF F o d Prices subject to change without prior notice TSPA Power Spa Packs Service M anual Wiring Diagram CIRCULATION a J PUMP g fat g BLOWER 2 z a g PUMP 2 i H JIA PUMP 1 fl n ry LIT ZN net Des OE on __ AC 3 ej POWER IN Zz S Em d aL TEMPERATURE SENSOR PRESSURE HI LIMIT SWITCH SENSOR Pump 1 Ozone Heater Red P31 Black P21 Black 1 P13 White P32 White P22 Black 2 P14 Black P33 Green P23 Green Ground Ground Green P34 Pump
6. 2 Circulation Pump Connectors Red P27 Black P18 Keypad P1 White P28 White P19 Temp sensor P4 Black P29 Green P20 Transfo P12 Green P30 Pressure switch P8 Hi Limit sensor P10 Blower Light Connector Black P24 Black P15 White P25 White P16 Green P26 TSPA Power Spa Packs Service M anual 62 Professional Repair Kits All you need in a single case fa GECKO Gecko s professional repair kit contains all you need to properly service and repair Gecko s line of power spa packs e Top side controls e Temperature probes e Pressure switch cables e Flowswitches Elements e Heater wires e Transformer e Ground lugs e Gromets Standoffs e Light cords Strain reliefs for light cord e Plugs e Fuse kits e Screws Call 1 800 78 GECKO to order or for more info TSPA SERVICE MANUAL COMPLETE SERVICE GUIDE WITH STEP BY STEP INSTRUCTIONS ON e GFCI TROUBLESHOOTING LJ LOW LEVEL PROGRAMMING e UNDERSTANDING amp CORRECTING ERROR MESSAGES LJ SYSTEM MALFUNCTIONS e PART REPLACEMENT INSTRUCTIONS amp MORE C GECKO 1 800 78 GECKO www gecko electronic com
7. Packs Service M anual 14 FLC Flow Chart G If an FLC message problem with the pressure switch pump is off but water pressure is detected appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem For packs manufactured before 1 198 you have to press a key after each step to reset the system yes lt _ 0 Disconnect the pressure switch cable Does an FLO error message appear on the top side control when the pump is working yes gt no na E intsllation Replace the Ba oleae two years 1 j Replace the Ape pressure switch switch Replace the board Replace the pressure switch if the FLC message still appears on the display when you start or stop the pump 15 TSPA Power Spa Packs Service M anual Be FLC Error Message The FLC message is related to the pressure switch If the system detects any pressure when the pump is off the message FLC will appear on the display For packs manufactured before 1 98 every time the FLC message appears on the display the message will remain on until a key any key is pressed You have to press a key between each of the following corrective steps Power can remain On when the following steps are performed Ifthe top side control does not display the FLO message remove 1 Disconnect the pressure switch cable 2 If an FLO message appears on the top the pl
8. or 240 vac for 240 vac blower key at the blower output on the boar in high speed fold I F ys lt gt m i Does the lower restart a few minutes VI It is possible eine Replace that the blower the shut off does not have blower sufficient air entry Replace In blower low prog the change the blower blower number o pee fuse to 2 If this change gill does not correct the situation create an opening to let more air go under the skirt 41 Replace the board if the blower is still not starting TSPA Power Spa Packs Service M anual Blower Does Not Work If the blower does not work perform the following tests to correct the problem To increase the life of the relay we are using a circuit called snubber on the blower relay With this type of circuit if no blower is connected to an output and the relays are open the voltmeter will still read voltage of around 60 volts This is normal It is important to measure voltage when the blower is connected to the pack Power must remain On 1 Verify the blower low level program ming parameters are set properly Code BL 0 no blower 1 1 speed blower 2 2 speed blower 3 3 speed blower output S a 4 3 Ifthe blower on icon does not appears on the top side control display replace the top side control Blower on Icon 2 Verify ifthe blower on icon appears on the top side control display when you press on the blo
9. the problem stil persists Replace the board if the problem still persists 27 TSPA Power Spa Packs Service M anual o Nothing Works If everything is connected and nothing seems to work there is probably a problem with power supply Perform the following tests to identify and correct the problem 1 On the terminal block measure the 3 Measure the voltage between voltage between line 1 black and line 2 red and neutral white line 2 red You should get 120 vac You should get 240 vac 2 Measure the voltage between 4 Ifyou do not get good readings line 1 black and neutral white there must be a problem with the You should get 120 vac electrical wiring Call an electrician TSPA Power Spa Packs Service M anual 28 If you are getting good voltage readings but nothing seems to work perform the following tests to correct the problem 1 Verify ifthe top side control is properly connected to the board 2 Replace the transformer fuse if there is still nothing working 3 If nothing works clean the pins of the transformer orange connector A small coating of film may cause a bad connection 4e Replace the transformer if the problem persists 5 Ifthe problem is still not solved replace the board Refer to the How to replace the board section 29 TSPA Power Spa Packs Service M anual Nothing Works TSPA Power Spa Packs Service M anual
10. thermometer optional Required pack parts Regulation sensor Transformer Hi Limit sensor Pressure switch TSPA system board Fuses or complete spa pack Top side control Gecko Electronic Inc sells Professionnal Repair Kits that include everything needed for TSPA power spa pack servicing Go to last page of this manual for more information ee Electrical Wiring Proper wiring of the electrical service box GFCI box and pack terminal bloc is essential a Electrical Box GFCI Pack Terminal Bloc 1 Make a visual inspection for signs of mis wiring Refer to supplied wiring diagrams Call an electrician if necessary TSPA Power Spa Packs Service M anual GFC Flow Chart Jn If the GFCI trips follow this troubleshooting flow chart to identify the source of the problem e yes lt gt no Isthe GFCI property va connected Verify the wiring yes lt amp no diagram amp reconnect it Unplug everything including the two wires ofthe heater amp the light cord iad GFCI w Pra aa still tripping Reconnect one component at the time BEA until the Replace GFCI starts he to trip transformer Replace the defective component yes ee no Ifthe GFClis A still tripping There is disconnect Replace a problem the incoming the GFCI with the power line cable Cal Is me all an GFCI sti electrician tripping Replace the board if the GFCI is still tripping
11. water should be over 35 F to perform the following steps Press a key after each step to reset the system Power can remain On 3 Reconnect the probe If the Prr message is still displayed on the top side control replace E 956KO the probe with a spare and place Cae its head directly in the spa water Ifthe problem is solved replace the probe 1 Verify if the regulation probe the 4 Replace the board if the problem has sensor located in the spa is pro not been corrected perly connected 2 Disconnect the probe connector and try to clean the probe connector pins A small coating of film may cause a bad connection TSPA Power Spa Packs Service M anual 18 PrH Flow Chart If a PrH message potential problem with the Hi Limit sensor appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem Press a key after each step to reset the system Check if the Hi Limit probe the sensor located in the heater barrel is properly connected Unplug the probe connector and try to clean the pins on the board a small coating of film may cause a bad connection Reconnect the probe Replace the probe with a spare and verify if the problem is solved If it is replace the probe with the spare Replace the board if the problem has not been corrected 19 TSPA Power Spa Packs Service M anual ee rh Error Message The Prh message is relate
12. Circulation Pump Flow Chart If the circulation pump seems to not be working follow this troubleshooting flow chart to identify the source of the problem Verify that the circulation pump low level prog is set properly Increase set point 2 above actual water temp to start circulation pump yes lt lt no Do you read 20 vac for an 20 vac circ pump or 240 vac for 240 vac at the circ pump output on the board Replace ae the circulation eplace pump the circulation pump fuse Replace the board 49 TSPA Power Spa Packs Service M anual Circ Pump Does Not Work If the circulation pump does not work perform the following tests to correct the problem A To increase the life of the relay we are using a circuit called snubber on the circ pump relay With this type of circuit if no circ pump is connected to an output and the relays are open the voltmeter will still read voltage of around 60 volts This is normal It is important to measure voltage when the circ pump is connected to the pack Power must remain On 1 Verify the circ pump low level program ming parameters are set properly Code CP 0 no circulation pump 1 circulation pump off when water temp is 2 F higher than set point 2 circulation pump on all the time e 3 Remove the plastic cover and measure 100 OF the voltage betw een the black and ate white wires of the circulation pump
13. Is it a new the pressure switch with a jumper Replace the board intsllation less than Does an FLC error Msi 2 appears on the top side two years rer control display Replace o N the pressure switch Adjust the pressure switch 11 TSPA Power Spa Packs Service M anual FLO Error Message The FLO message is related to the pressure switch If the system does not detect any pressure when the pump is manually or automatically turned on the message FLO will appear on the display FLO For packs manufactured before 1198 every time the FLO message appears on the display the message will remain on until a key any key is pressed You have to press a key between each of the following corrective steps Note that there must be enough water in the spa for it to be used normally The FLO message can occur when the spa filter is dirty or when something limits the flow of water in the pipe For packs manufactured after 7 98 the heater is shut off when an FLO message appears For packs manufactured in 97 and before the pump and the heater are shut off when an FLO message appears Power can remain On when the following steps are performed 1 Verify the the circulation pump low level programming parameters are set properly Code CP 0 no circulation pump 1 circulation pump off when water temp is 2 F higher than set point 2 circulation pump on all the time 2 Verify if the pump is working If the pump is not functioning
14. TSPA POWER SPA PACK SERVICE MANUAL 50 o Visual step by step guide to easily identify amp correct technical prodlems men IS o Topics covered in this manual are as follows Power amp ground check Electrical wiring 4 GFCI 5 Programming Low level programming 8 Error messages appearing on the top side control display FLO 11 FLC 15 Prr 17 Prh 19 HL 21 Freeze 25 Troubleshooting N othing seems to work 27 Water is not being heated 31 Pump 1 or pump 2 does not work 35 Blower does not work 41 Light does not work 44 O zone generator does not work 47 Circulation pump does not work 49 Keys do not work 51 How to Replace a board 53 Replace a heater 57 Adjust a pressure switch 59 Miscellaneous Parts list 60 Wiring D iagram 62 Professional Repair Kit Info 63 In order to be as useful as possible this manual was written in two distinct formats Problem solving solutions are described with trouble shooting flow charts and step by step procedures They should be used together flow charts giving a global overview of specific problems while step by step procedures are more detailed Tools amp Parts A Tools test equipment and components are necessary to perform service calls on a TSPA power spa pack Required tools Pliers 38 open end wrench Phillips amp flat screwdrivers Jumper cable 11 32 nut driver Multimeter 1 4 open end wrench GFI tester amp digital
15. ackage of 5 8 00 10 88 8 530AB0020 P5 Gaskets for 3 heater package of 5 10 03 13 64 9 530AB0055 N ut for 2 heater 4 90 6 67 9 530AB0013 N ut for 3 heater 5 39 7 33 10 282FB0104 P10 Metal standoffs for triac package of 10 22 77 30 97 11 282FB0167 P25 Plastic standoffs for the board package of 25 12 65 17 21 12 9920 400124 P5 Pressure switch cables package of 5 11 81 16 06 13 282CA0092 P25 Nuts for transformer package of 25 Uy 10 30 14 510AD0064 Pressure switch 28 43 38 67 15 9920 100020 120 volts transformer 45 59 62 00 15 9920 100050 240 volts transformer 59 59 81 58 16 9920 400123 P5 Heater cables for in line heater package of 5 10 47 14 24 17 282AD0038 P25 Ground screws package of 25 9 87 13 42 18 430AC0117 P10 Fuses for light package of 10 11 14 15 15 19 430AC0054 P10 Fuses for circulation pump package of 10 10 70 14 55 20 430AC0069 P10 Fuses for blower package of 10 17 82 24 24 21 430AE0033 P10 Fuses for pump 1 and pump 2 package of 10 54 36 73 93 TSPA Power Spa Packs Service M anual 60 Parts List Ref Part Number Description Retail US Cdn 22 430AC0092 P10 Fuses for transformer package of 10 11 14 15 15 23 282AB0128 P25 Screws for the triac package of 25 7 68 10 45 24 430AC0054 P10 Fuses for ozone package of 10 10 70 14 55 25 282AD0072 P25 Screws for the heater cable package of 25 8 80 11 97 26 9920 400122 High limit sensor for in line heater 13 99 19 03 27 530AA0012 2 5 5Kw in line heater 143 23
16. astic cover and replace the side control display when the pump is pressure switch cable started adjust the pressure switch if it is anew installation less than two 3 Replace the board if the FLC years or replace the pressure switch error message is still displayed Refer to the How to adjust the on the top side control pressure switch section of this Refer to the How to replace manual the board section of this manual TSPA Power Spa Packs Service M anual 16 Prr Flow Chart If a Prr message potential problem with the regulation sensor appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem Press a key after each step to reset the system N ote that the water temperature must be over 35 F to operate the spa Check if the regulation probe is properly connected Unplug the probe connector and try to clean the pins on the board a small coating of film may cause a bad connection Reconnect the probe Replace the probe with a spare and verify if the problem is solved If it is replace the probe with spare Replace the board if the problem has not been corrected 17 TSPA Power Spa Packs Service M anual ee Pre Error Message The Prr message is related to problems with the regulation sensor The system is constantly verifying if the reading of the temperature probe is within normal limits Note that the temperature of the
17. barrel feels hot c If it is hot verify if something is obstructing the flow of water closed valves or dirty filter d b Ifit is not verify if the Hi Limit probe is properly connected lt 3 F a O i Ti na 4 Try to clean the probe connector pins A small coating of flm may cause a bad connection Reconnect the probe Ifthe HL message is still appearing on the display replace the probe Ifthe problem is not solved replace the board Refer to the How to replace the board section of this manual If the reading is at or higher than 19 F Go to next page if the top side display shows the right temperature Go to page 24 if the display does not show the right temperature TSPA Power Spa Packs Service M anual 22 HL Error Message in If a digital thermometer reading of the water temperature is at or higher than 119 F and the display of the top side control shows the right tempe rature perform the following tests If the weather is very warm 4 Ifyou do not read 240 vac the pump may be overheating the water during le Take off the spa cover even during the filtration cycle the night Start the blower if the spa is equipped with one Wait until the spa cools down Add cold water if necessary tE If the weather is not a factor ie N Enter the programming i mode and lower the filtration cycle duration 5e If you do read 240 vac replace the
18. ber box control 2 First replace the bulb of the spa light 5 Ifthe light on icon is displayed but the light still does not work remove the plastic cover and measure 38 oh the voltage between the two wires of 2 the light at high intensity P15 amp P16 connectors on the board Light on If you have 12 vac replace the Icon light socket 3 If the light is still not working FROM verify if the light on icon appears on the top side ore ey when you press on the light key A 4 Ifthe light on icon is not turned l I on use a spare top side control to haO i verify if the keypad is defective If it is replace the keypad 6 Ifyou do not read any voltage replace the light fuse on the board If not replace the board 7 Ifthe problem persists replace the board Refer to the H ow to replace the board section TSPA Power Spa Packs Service M anual 46 Qzonatator Flow Chart If the ozonator does not work follow this troubleshooting flow chart to identify the source of the problem Verify that the ozone low level prog is set properly yes lt Q m T Is the yes lt a no filtration kon appearing i p Bes on the display Stert read a filtration cycle 220 vac for an The filtration cycle 20 vac ozonator icon should appear or 240 vac for 240 vac on the display on the board Replace Replace the the ozonator ozonator fuse Replace th
19. board Refer to the How to 2 Lower the set replace the board section of this point below the actual manual temperature of the water The heater on icon on the top side control display should disappear 3 Remove the spa cover With a voltmeter read the voltage between the two heater wires on the board 23 TSPA Power Spa Packs Service M anual tl Error Message If a digital thermometer reading of the water temperature is at or higher than 119 F and the display of the top side control does not show the right temperature perform the following tests 1 Verify ifthe temperature probe is in contact with water and if cold air coming from the back can affect its readings Use foam to isolate the probe from cold air if it is the source of the problem 2 Verify ifthe temperature probe is properly connected If it is replace the probe 3 Replace the board ifthe HL error message still appears on the display Refer to the How to replace the board section of this manual TSPA Power Spa Packs Service M anual 24 Freeze Flow Chart If a FrEE message appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem yws lt amp Is the water temperature of the spa lower than the desired temperature mys lt amp amp v Do you read n vac to the heater UA Refer to Spa not heating section The sys
20. connector for pump 2 two speeds 7 26 9 88 5 9920 400148 J amp J mini connector for ozone 5 93 8 06 5 9920 400147 J amp J mini connector for blower 5 93 8 06 5 9920 400154 AMP connector for pump 1 7 26 9 88 5 9920 400169 AMP connector for pump 2 single speed 6 68 9 09 5 9920 400154 AMP connector for pump 2 two speeds 7 26 9 88 5 9920 400153 AMP connector for ozone 5 93 8 06 5 9920 400153 AMP connector for blower 5 93 8 06 5 9920 400169 AMP connector for circulation pump 6 68 9 09 5 9920 400165 amp regular connector for pump 1 7 26 9 88 5 9920 400163 amp regular connector for pump 2 single speed 6 68 9 09 5 9920 400165 amp regular connector for pump 2 two speeds 7 26 9 88 5 9920 400162 amp regular connector for ozone 5 93 8 06 5 9920 400161 amp regular connector for blower 5 93 8 06 5 9920 400164 amp regular connector for circulation pump 5 93 8 06 5 9920 400155 AMP connector for light option LA 3 35 4 45 5 9920 400178 Light cord option LS IL 10 30 6 140AA0125 P10 Blank plate for J amp J mini and AMP package of 10 10 90 14 82 6 140AA0133 P10 Blank plate for J amp regular package of 10 15 15 20 60 7 9917 100125 Left foot for 2 heater 13 37 18 18 7 9917 100126 Right foot for 2 heater 13 37 18 18 7 9917 100189 Left foot for 3 heater 13 37 18 18 7 9917 100188 Right foot for 3 heater 13 37 18 18 8 530AB0061 Tail pieces for 2 heater 5 39 7 33 8 530AB0039 Tail pieces for 3 heater 6 24 8 48 8 530AB0042 P5 Gaskets for 2 heater p
21. d to problems with the H i Limit sensor The system is constantly verifying if the reading of the Hi Limit sensor is within normal limits f MN Gj G i i lt w U D Press a key after each step to reset the system Power can remain On 3 Reconnect the probe If the Prh message is still displayed on the top side control replace the probe with a spare and verify if the problem is solved 1 Remove the plastic cover and 4e Replace the board if the problem verify ifthe hi limit probe the has not been corrected sensor located in the heater barrel is properly connected 2 Disconnect the probe connector and try to clean the probe con nector pins A small coating of film may cause a bad connection TSPA Power Spa Packs Service M anual 20 HL Flow Chart If an HL message potential problem with the Hi Limit sensor appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem Press a key after each step to reset the system yes lt amp o _ Measure the temperature of the water with a digital thermometer yes lt gt no Is the water temperature i at or higher than 19 F Do you read the right water temp on the display EN Verify ifthe mz ys lt gt m temperature probe is touching the water Verify ifthe Is the weather or if cold air from the tem
22. e board ifyou still have no voltage 47 TSPA Power Spa Packs Service M anual Qzonator Does Not Work If the ozonator does not work perform the following tests to correct the problem To increase the life of the relay we are using a circuit called snubber on the ozonator relay With this type of circuit if no ozonator is connected to an output and the relays are open the voltmeter will still read voltage of around 60 volts This is normal It is important to measure voltage when the ozonator is connected to the pack Power must remain On 1 Verify ifthe ozone low level program ming parameters are set properly Code 03 0 no ozone lamp 1 ozone activated during filter cycle 2 ozone output always on E 3 Measure the voltage at the 98 ozonator outputs P21 amp P22 connectors on the board VY You should read 120 vac for an 120 vac ozonator Fiter cycle on 240 vac for an 240 vac ozonator Icon 4 Replace the ozonator if you have 2 Verify ifthe filter cycle on icon good voltage appears on the top side control Sacra display If not start a filtration cycle fuse Refer to the user manual for 3 ol information on how to start E a filter cycle E 1 I 3 i 3 3 Ji 5 Replace the ozonator fuse if you do not measure sufficient voltage 6 Replace the board if you still have not any voltage Refer to the How to replace the board section TSPA Power Spa Packs Service M anual 48
23. eshooting flow chart to identify the source of the problem Verify that the light low level prog is set properly ys lt gt mv F Did you try to es lt no replace 7 the spa light bulb Try to ERE the lig bub VA yes gt no Is the li ht still not Does the hg light on icon i ere aperin Reps the top side top side control control display when you press on the spa light key If it still does not work replace the board ys lt Q m oa read Rvac on the light Replace output Replace the spa the spa on the light fuse light socket board in high intensity Replace the board if the light is still not working 45 TSPA Power Spa Packs Service M anual o Spa Light Does Not Work If the spa light does not work perform the following tests to correct the problem To increase the life of the relay we are using a circuit called snubber on the light relay With this type of circuit if no light is connected to an output and the relays are open the voltmeter will still read voltage of around 2 volts This is normal It is important to measure voltage when the light is connected to the pack Power must remain On 1 Verify if the light low level program ming parameters are set pro perly Code LI 0 no light pa 1 12 volts O n O ff 2 12 volts 3 intensities 3 120 volts circulation pump output 4 Internal fi
24. ide control display when the pump 2 key Is pressed verify if Pump 2 works in one of the speeds TSPA Power Spa Packs Service M anual 38 Pump 2 Does Not Work If Pump 2 does not work in both speeds perform the following tests to correct the problem Pump 2 fuse 1 If Pump 2 still does not work 3 Turn Pump 2 to low speed in both speeds replace the pump 2 and measure the voltage between fuse the white and the red wires connector P27 amp P28 connectors on the board 2 If replacing the fuse is not effective or if The reading should be 240 vac Pump 2 works in only one of two speeds read the voltage on the board for both speeds 4 Ifthe voltage is as it should be replace Pump 2 5 If not replace the board Turn Pump 2 to high speed and measure the voltage between the white and the black wires connector P28 amp P29 connectors on the board The reading shoud be 240 vac 39 TSPA Power Spa Packs Service M anual TSPA Power Spa Packs Service M anual 40 If the blower does not work Blower Flow Chart follow this troubleshooting flow chart to identify the source of the problem Verify that the blower low level prog is set properly i yes gt no i Is the yes gt no ower on 4 icon appearing m on the display Do you of the top side Replace read control the top 220 vac for an when you side control 20 vac blower press on the
25. mponent at the time until the GFCI starts to trip Replace the defective component TSPA Power Spa Packs Service M anual GF Trips MN If the GFCI still trips even after the replacement of the transformer perform the following tests to correct the problem 1 Disconnect the incoming power lines If the G FCI still aps there must be aproblem with the cable Call an electrician 2 Ifthe GFCI stops tripping Replace the GFCI 3 Ifthe GFCI trips again replace the board Refer to the How to replace the board section of this manual 7 TSPA Power Spa Packs Service M anual o Lov Level Programming Unique feature that allows the spa manufacturer to configure the spa pack to their own needs The configuration is programmed from the keypad and is stored into a permanent memory Most of the time the user does not have access to this memory However ifthe configuration has not been set properly or if the end user has accessed the configuration menu by mistake it is possible that the system will not function normally because wrong parameters have been entered Enter Key We suggest that you review the configuration of the low level program 3 ming every time you visit a customer im MM Specific settings are supplied by the spa manufacturer Up and Down Arrow Keys Program Key P11 Pill Parameter Value To access low level programming the programmer must press the program ke
26. nclosure and slide the heater from under the pack 5e Loosen the two screws that hold the mounting feet on each side ofthe pack 8 Slide the heater out 9 e Slide the new heater into place and attach it to the enclosure using the two nuts The two nuts must be well tightened because they are also used as a current collector in case of heater failure Unscrew the two wing nuts that hold the plate to the heater and slide the Hi Limit temp sensor under the plate and into the heater Screw the two wing nuts just enough to hold the sensor in place Connect the two wires from the board to the heater It is important to hold both nuts of the element when tightening If you bend or twist the end of the element you may damage it Check if the two wires for the element are well connected to the board 10 Reinstall the pressure switch and recon nect its cables in no particular order TSPA Power Spa Packs Service M anual 58 How To Adjust a Pressure Switch ee C l 18 For systems manufactured For systems manufactured since VV98 prior to 17 98 1 Turn the pump or the circulation These systems are programmed with pump in low speed software that shuts the pump off every time an FLO message occurs 2 Increase the setting of the pressure switch to 4 PSI or until you have In this case you have to press a key an FLO message on the display any key to reset the system
27. och P18 amp P19 connectors on the LE board The reading should be aera 240 vac 120 vac for a 120 vac on pump Circ pump fuse 2 Start the circulation pump by increasing temp set point to 2 higher than the actual water temp 0ULCOO DCO ee Dg 4 If you do not read any voltage replace the circ pump fuse on the board 5 If the problem persists replace the board Refer to the How to replace the board section TSPA Power Spa Packs Service M anual 50 Keys Flow Chart o If one of the keys of the top side control display seems to not be working follow this troubleshooting flow chart to identify the source of the problem Unplug the top side control and replace with spare keypad yes lt gt no Are the keys working Replace Replace the keypad the board 51 TSPA Power Spa Packs Service M anual o Keys Don t Work If the one of the keys seems to not be working perform the following tests to correct the problem 1 Replace the top side control with a spare keypad 2 3 4 Check ifthe keys are responding e If they are replace the keypad e If they are not responding replace the board TSPA Power Spa Packs Service M anual 52 How To Replace The Board If the board of a TSPA pack has to be replaced make sure to turn the power off 1 Remove the pack cover and 3 Unscrew the plastic cover disconnec
28. of circuit if no pump is connected to an output and the relays are open the voltmeter will still read voltage of around 60 volts This is normal It is important to measure voltage when Pump 1 is connected to the pack Power must remain On le Verify if there is an error message displayed on the top side control If it is the case refer to the specific section of the error message 2 Verify if Pump 1 low level programming parameters are set properly Code P1 1 single speed pump 2 two speed pump 58 amp 4 Pump 1 on icon 3 Verify if Pump 1 on icon appears on the top side control display ee you press on the pump ey 4 fit does not appear use your spare top side control to verify ifthe keypad is defective If it is replace the keypad If not replace the board 5e If Pump 1 icon appears on the top side control display when the pump 1 as pressed verify if Pump 1 works in one ofthe speeds TSPA Power Spa Packs Service M anual 36 Pump 1 Does Not Work If Pump 1 does not work in any speed perform the following tests to correct the problem Pump 1 fuse 1 If Pump 1 does not work in either 3 Turn Pump 1 to low speed speeds replace the pump 1 fuse and measure the voltage between the white ac n a we t 2 If replacing the fuse is not effective or if RR SEPA peaa Pump 1 works in one of two speeds read the voltage on the board for both The reading should be 240 vac s
29. of the error message ne Os a 2 Ifitis not verify if you can call for heat 4 If the icon is not appearing on the display by increasing the temperature set point with a digital thermometer measure Press on the Up Arrow key to increase the water temperature and compare the temperature set point your reading with the temperature value displayed on the top side control If the values are different 42 F check if the sensor is touching the water or if hot air from the back is affecting its a ee readings ts ve O E Set point Heater on icon icon 3 Verify ifthe heater on icon appears on the top side control display The icon will be on when the heater is working It will flash if there is a call for heat but the heater has 5 lIfso use foam to isolate the back of not started yet the probe 6 If not replace the temperature sensor with a spare one 7 If the spa is still not heating replace the board TSPA Power Spa Packs Service M anual 32 Spa Is Not Heating i If the heater on icon appears and the spa is still not heating perform the following tests to correct the problem Qa o i a gt wiht D oo 2 1 Remove the plastic cover and measure the voltage between the two heater screws on the board 2 If voltage reading is good verify ifthe heater wires are proper Replace the board if you are connected to the element y not getting a
30. peeds 120 vac for a 120 vac pump 4 If the voltage is as it should be replace pump 1 5 If not replace the board Turn Pump 1 to high speed and measure the voltage between the white and the black wire connectors P32 amp P33 connectors on the board The reading shoud be 240 vac 120 vac for a 120 vac pump 37 TSPA Power Spa Packs Service M anual o Pump 2 Does Not Work If Pump 2 does not work perform the following tests to correct the problem To increase the life of the relay we are using a circuit called snubber on the pump relay With this type of circuit if no pump is connected to an output and the relays are open the voltmeter will still read voltage of around 60 volts This is normal It is important to measure voltage when Pump 2 is connected to the pack Power must remain On le Verify if there is an error message displayed on the top side control If it is the case refer to the specific section of the error message 2 Verify the pump 2 low level programming parameters are set properly Code P2 1 single speed pump 2 two speed pump 96 e Pump 2 on icon J 3 Verify if Pump 2 on icon appears on the top side control display ie you press on the pump ey de De If it does not appear use your spare top side control to verify if the keypad is defective If it is replace the keypad If not replace the board If Pump 2 icon appears on the top s
31. perature probe TE very warm back can affect its is properly connected reading Take off If so replace the spa cover oe ad v the probe Even during Lower the set point hengi IN beow teaid MA Start the Replace SON ng The pump is blower if the overheating the Replace the the spa is board The heater on water during board if the se icon on the display the filtration HL error win one of the top side control cycle message stil W ait until should disappear L Werthe appears e spa Do you read filtration cycle oe OM n 240 vac between the duration i o two heater wires WALI on the board necessary yes no m i When the HL J message appears F _ Tak l does the heater on Verify if something barrel feel hot Verify if the HL probe is obstructing the is properly connected on orne water I Try to acan the closed traps or pins an dirty filters E reconnect it If the HL message is still appearing on the display replace the probe l Ifthe HL message is still appearing on the display replace the board 21 TSPA Power Spa Packs Service M anual tL Error Message The HL message is related to the Hi Limit sensor It will appear on the display whenever water temperature at the hi limit sensor exceeds 119 F Press a key between each step to reset the system Power can remain On l Measure the temperature of the water with a digital thermometer 2 If the reading is below 19 F a Check ifthe heater
32. reading of 240 vac If not tighten the wires to the board and the element 3 Ifthe problem has not been solved replace the element 33 TSPA Power Spa Packs Service M anual TSPA Power Spa Packs Service M anual 34 If Pump 1 or Pump 2 does not work Pump Flow Chart follow this troubleshooting flow chart to identify the source of the problem yes D gt v Are there any error Hi messages FLO FLC etc appearing ay top ae E APA side display the error dra specific vs lt W no section 4 Is the pump lor 2 icon appearing on the top Verify that Pump 1 amp se omrol Pump 2 low level prog i isplay are set properly wnen you press ae If they are replace the the pump lor pump 2 key top side control Replace the top side control yes lt Q v Is the pump working on one or both speeds If it still does not work replace the board yes lt gt v J p Replace pump 1 or pump 2 fuse Hi Pump s still not working yes lt Q m Measure the voltage on the board for both speeds of pump lor pump 2 Do you read 240 vac Hi for both speeds 1 Replace pump 1 Replace or pump 2 the board 35 TSPA Power Spa Packs Service M anual o Pump 1 Does Not Work If Pump 1 does not work perform the following tests to correct the problem To increase the life of the relay we are using a circuit called snubber on the pump relay With this type
33. res to the board A wiring diagram is ee on the back of the power ox cover and indicates where the wires must be connected 18 Connect the heater cable 19 Reinstall the transformer and connect it to the board 20 Connect the pressure switch and the high temperature sensor cables 21 Verify all the connections Reinstall the plastic cover Place its bottom part first 22 Connect the keypad and the temperature sensor 23 Connect the power cable and turn the power on TSPA Power Spa Packs Service M anual 56 How To Replace The Heater o Follow this procedure if the heater of a TSPA pack has to be replaced M ake sure that the power to the pack has been turned off Heater H eater Heating Pressure Heater Nut Wing Nuts Element Switch Nut amp Plate Nuts Before starting the removal procedure e Disconnect the power input cables of the pack Make sure that the water valves of the spa are closed 1 Disconnect the two connectors on 2 Unscrew the two wing nuts that hold the top of the pressure switch and the plate of the heater and remove unscrew and remove the pressure the Hi Limit temperature sensor switch from under the plate 57 TSPA Power Spa Packs Service M anual ee tow Replace The Heater 6 3 With the wrenches disconnect the heater by removing the two nuts on the top of the element 7 4 ey a 4 Unscrew the two nuts that hold the heater to the e
34. t the power input cables 2 Unplug all connectors located at the upper right corner of the power box 4e Lift the cover 53 TSPA Power Spa Packs Service M anual Mn Replace The Board If the board of a TSPA pack has to be replaced make sure to turn the power off 5 Disconnect the transformer 7 Disconnect the high limit sensor connector and the pressure switch cable 6 Disconnect all wires of the pump 8 Disconnect the heater output light and ozone outputs with the by removing the two screws pliers at the bottom of the board TSPA Power Spa Packs Service M anual 54 How To Replace The Board ia 9 Remove the ground and the triac screws 11 Beginning on the left side gently lift the board until it is released j from the snap a a E k 10 The board is held in place by six plastic standoffs Note that most recent models of T SPA made in 98 come with new releasable standoffs U se pliers to release standoff heads 55 TSPA Power Spa Packs Service M anual in Replace The Board 13 Verify if the plastic mounting studs are damaged If so replace the damaged ones 14 Align the new board with the standoffs and snap into place 15 Reinstall the triac screw It is important to hold the triac in place with pliers while screwing to avoid bending the pins Do not over tighten 16 Put the ground screw in place 17 Connect all connector wi
35. tem is working properly 25 TSPA Power Spa Packs Service M anual ee lift Error Message The FrEE message is related to the freeze protection of the system The system will enter a protective mode if it detects water cold enough to freeze the pipes Brea 7 1 Power can remain On 1 With a digital thermometer verify the temperature of the water 2 Ifthe water temperature is lower than the desired temperature measure the voltage to the heater Ifyou read around 240 vac the freeze protection system is working properly Ifyou do not read 240 vac refer to the Spa not heating section of this manual TSPA Power Spa Packs Service M anual 26 Nothing Works Flow Chart If nothing seems to work follow this troubleshooting flow chart to identify the source of the problem yes lt gt no Do you read 240 vac k w Verify if i D aa 5 There is the top side between a problem control is line 1 amp neutral with the properly 20 vac electrical connected to between wiring the board line 2 amp neutral ee on the board Call an All eight pins electrician must be plugged in amp the black wire must be on top of the plug Replace the transformer fuse if there is still nothing on the top side control display If still nothing works clean the pins of the transformer orange connector asmall coating of film may cause a bad connection Replace the transformer if
36. ter temp is 2 F higher than set point 2 circulation pump on all the time Temperature probe calibration Code r Value 46 0 to 55 9 On each temperature probe there is a calibration tag with a 3 digit number ex 495 To insure a good calibration of the unit you must enter the same 3 digit number into this parameter disregard the position of the dot TSPA Power Spa Packs Service M anual TSPA Power Spa Packs Service M anual 10 FLO Flow Chart If an FLO message problem with the pressure switch pump is on but no water pressure detected appears on the top side control display follow this troubleshooting flow chart to identify the source of the problem For packs manufactured before 1 198 you have to press a key after each step to reset the system N ote that there must be enough water in the spa for it to be used normally Verify ifthe circulation pump parameter of the low level prog is set properly yes lt gt no Is the pump working Refer to the pump not working section ys lt Q m Is there anything limiting the flow of water into the pipes a Remove anything that is Verify ifthe pressure switch obstructing the filter cable is properly connected Clear any air locks to the pressure switch and amp verify the water valves the board yes gt no Lower the set point at 60 F and ys lt amp v turn the pump off L ov Short the the two terminals of
37. wer key The icon will flash if the blower isin low speed 4 Ifit still does not work replace the board TSPA Power Spa Packs Service M anual 42 Blower Does Not Work AM If the blower on icon appears on the top side control display but the blower still does not work perform the following tests to correct the problem le Ifthe icon appears on the top side display measure the voltage at the blower outputs P24 amp P25 connectors on the board in high speed You should read 120 vac for an 120 vac blower 240 vac for an 240 vac blower 2 e 3 4 5 6 beak eid eB hed RIES ji i Sr I I a Blower fuse Replace the blower fuse if you do not measure sufficient voltage Replace the board if you still have not any voltage Refer to the How to replace the board section If you do not get a good voltage reading check if you can restart the blower afew minutes after it had been shut off Replace the blower if does not start after cooling down If the blower does restart after cooling down it is possible that the blower does not draw sufficient air In low level programming change the blower of speed to 2 7 Ifthe problem persists create a bigger Opening to let more air go to the blower 43 TSPA Power Spa Packs Service M anual TSPA Power Spa Packs Service M anual 44 Spa Light Flow Chart If the spa light does not work follow this troubl
38. y or the O n O ff key for a TSPA 2 and hold it for 20 seconds After this period the display will show the parameter code one or two digits and a value two or three digits Use the Up and Down arrows to change the parameter value and the Pump 2 key to go from one parameter to the next You must go through all parameters to get out this mode If you do not want to change a parameter just press Pump 2 to go to the following one TSPA Power Spa Packs Service M anual 8 Low Level Programming List of parameters 10 Pump 1 Code P1 Value 1 single speed pump 2 two speed pump Pump 2 Code P2 Value 0 no pump 1 single speed pump 2 two speed pump 3 3 speed blower output Light Code LI Value 0 no light 1 12 volts O n O ff 2 12 volts 3 intensities 3 120 volts circulation pump output 4 Internal fiber box control Fiber light on blower output Fiber motor on CP output Ozone Code 03 Value 0 no ozone lamp 1 ozone activated during filter cycle 2 ozone output always on AUX configuration Display AU x Value 0 nothing installed 1 EXMS Fiber box controller installed 2 DJS 1 massage controller installed Time format Code TI Value 12 12 hours format 24 24 hours format Current selection Code Cu Value 1 no restrictions O Heater off when 2 pumps are running at high speed Circulation pump Code CP Value 0 no circulation pump 1 circulation pump off when wa
Download Pdf Manuals
Related Search