Home

Phases - Zone Blue

1. Fisher amp Paykel Service Manual SMART DRIVE ELECTRONIC WASHING MACHINE PHASE 1 to 5 230v et ma This service manual supersedes all previous Smartdrive 230v service manuals This manual incorporates all technical bulletins for Smartdrive up to January 2000 Information on IW and IWECO is available in Appendix E Fisher amp Paykel Ltd Laundry Division 78 Springs Road East Tamaki PO Box 58 732 Greenmount Auckland NZ Phone 0064 9 273 0640 Fax 0064 9 273 0649 Fisher amp Paykel Customer Services Pty Ltd ACN 003 3335 171 19 Enterprise St Cleveland PO Box 798 Cleveland QLD 4163 Australia Phone 0061 7 3826 9100 Fax 0061 7 3826 9164 Fisher amp Paykel Singapore PTE Ltd 150 Ubi Avenue 4 Sunlight Building 02 00 Singapore Phone 0065 547 0100 Fax 0065 547 0123 Fisher amp Paykel Appliances Ltd 42 Clarendon St Leamington Spa Warks CV32 4PG UK 5 1773 5 Phone 0044 1 926 88 2220 Fax 0044 1 926 88 3330 Issue A October 2000 Try Wwww fisherpaykel com Service COPYRIGHT FISHER amp PAYKEL LTD 2000 PHASE 2 PHASE 1 GW moda xxo PHASE 2 GW moda xxr PHASE 3 GW Green amp yellow PHASE 4 GW Blue amp yellow PHASE 5 early GW MW LW amp AW are different colours PHASE 5 late GW MW LW amp AW are different colours PHASE 5 IW Bottom right button 1s Specials PHASE 5 IWECO Size 6 amp 7
2. 10 Remove the screw from the drain hose outlet bracket on the rear of the wrapper 11 Unclip the harness duct from the right hand rear suspension and remove the suspension assembly by lifting the corner bracket upwards and free the suspension assembly from the outer bowl 12 Feed the drain hose inside the wrapper Clip the drain hose fixture over the outer bowl with the attached hook 13 Remove the remaining three suspension rod assemblies 64 14 Lay the cabinet on its back on protective material and slide the outer bowl assembly out but note that approximately 1 litre of water must be removed from the pump sump before laying the cabinet on its back 65 To remove the pump release the locking tab Turn the pump anti clockwise lift it clear and remove the electrical connections Remove the two screws securing the wiring duct to the outer bowl base Remove the drain hose clamp Twist the drain hose in an anti clockwise direction to release the bayonet fitting If changing outer bowl the pump securing plate can be removed at this stage by unscrewing the 4 x 3 8 securing bolts Remove the clamp from the pressure tube and pull the tube off the spigot on the pressure chamber Unclip the pump harness and then remove the complete assembly 1222 ASSEMBLY GUIDELINES Assembly is the reverse of disassembly The following points are worth noting AU ul ih Drain Hose Outlet Elbo
3. the Display WASH PROGRESS cy ooog Module This 1s one of the most un E likely causes in Older a eo meus xls Smartdrives cM ON The display has up to 4 hidden Owe modes where function of OO 7 C buttons 18 different Option Wn REGULAR adjustment mode Diagnostic 0 L mode Size Setting mode and Demonstration mode LW MODEL On Phase 1 and early Phase 2 the Display Module was fitted with the lid switch Check it ERES activates correctly onto m eniro cated CoL plastic button in the console C VVL ANEI SPEED Phase 1 3 were fitted with a size switch This was a two pronged switch which was activated by the console This determined the size of the product and is located at the bottom in the middle The size must be set in EEPROM by accessing Option Adjust mode Phase 4 5 When replacing these displays amp Phase 1 Size Setting Mode see section 9 0 3 different display modules LW MW and GW The AW is fitted with an LW display Phase 3 5 GW has Auto Water Level Phase 2 5 GW has Delay Start Colour of the display identifies the phase Blue or white is Phase 1 and 2 Green is Phase 3 Yellow is Phase 4 and grey is Phase 5 The phase and colour of the display must match that of the Motor Controller Phase 1 spare See WMOII in App
4. 132 133 134 Secondary Source Rotor Position Sensor Action If the harness seems to be correct check the Rotor Position Sensor for loose damaged or faulty components Tertiary Source Motor Controller Action The Motor Controller motor sensing circuitry may be faulty Replace Motor Controller 10000011 Phase 1 to 5 Repetitive Rotor Position Sensor Error The Motor Controller has found an error in the pattern received from the Rotor Position Sensor This fault is similar to fault number 130 above but differs in that it is a continuous condition See fault 130 for service procedure 10000100 Phase 1 to 4 Single Current Trip The Motor Controller has detected excess current in the motor or power switches Likely causes for a current trip are short in the motor harness a short in the motor windings incorrect Rotor Position Sensor positioning which does not cause a Rotor Position Sensor error but produces incorrect sensor position sequences Primary Source Wiring Action Check the wiring connections from the Motor Controller to the stator and the Rotor Position Sensor Secondary Source Motor Action 1 Check the resistance measurement between phases of the motor harness at the Motor Controller 2 Check the Rotor Position Sensor stator brass bridge terminal point and associated harness for water or mechanical damage or corrosion Check the harness has not rubbed on the rotor Tertiary Source
5. 01000001 Phase 5 Pressure Transducer Out of Range Error Refer to Fault code 66 for action 01000010 Phase 5 Pressure Transducer Out of Range Error The Motor Controller has received signals from the Pressure Transducer outside normal values Primary Source Motor Controller Action Replace Motor Controller 010 Phase 2 to 3 Display Motor Controller Comms Error Refer to Fault code 106 for action 55 104 105 106 107 127 01101000 Phase 2 to 5 Comms Error Refer to Fault code 105 for action 01101001 Phase 2 to 5 Comms Error Time out These faults are reported when the Display module detects an error in the communications between the Display module and the Motor Controller NB If the product is an IW check that the motor controller is not 426520 If it is replace with a compatible part This 15 incompatible and will give a fault code 105 at the start of agitate Not before If it is a 426520 replace motor controller with a compatible part Primary Source Display module Action Replace Display module Secondary Source Motor Controller Action Replace Motor Controller Tertiary Source Rotor Position Sensor Phase 5 Only Action Replace Rotor Position Sensor If the new Rotor Position Sensor corrects the fault refit the original display module and motor controller 01101010 Phase 2 to 3 Display Motor Controller Comms Error These faults are reported when
6. 49 fault code Wash progress LED s Binary Code O O O short rinse spin 8 fast opin LED s Showing 4 O med Diagnostic Mode 2 slow 3 hold Note The fault code will only be displayed for 8 cycles after the fault has been rectified If there has been no fault within the last 8 cycles all the wash Last Fault code ps progress LEDs will be off In this case it is most unlikely that the Motor Controller will be faulty e LED on LED 5 4 9 2 TEST LID OUT OF BALANCE amp SIZE SWITCHES To enter Diagnostic Mode turn the power on at the power point and off at the console Press and hold the WASH TEMPERATURE DOWN then press the POWER button Smartdrive will give 2 short beeps Phase 3 Only press ADVANCE button once Phase 4 amp 5 Only press the SPIN SPEED UP button until the MEDIUM SPIN LED 18 on Diagnostic mode level 4 The state of the lid is determined by the 12 minute Phase 2 5 FIRST RINSE LED 5 5 5kg size or 9 minute Phase 1 2 wash LED FINAL RINSE LED 6 6 5kg size SPIN LED 7 7 5kg size Activating the Out of Balance lever Pepe to ag ee ODE SIZE SETTINGS i under the top deck will cause the 6 TS minute LED to turn on The Out of min imn mn dmm 559 Balance lever can be activated by moving ar e Bee as the inner bowl towards the right hand wash rear corner of the wrapper It
7. It may indicate that the user has inadvertently set the product into the wrong mode In this mode there are no beeping sounds If restart is OFF the 5 leftmost wash progress LEDs are flashing There should be no noticeable effect of this on Smartdrive except that 1t is more likely to fault Set Restart back to ON If recycle is ON the 3 rightmost wash progress LEDs are flashing In this mode Smartdrive will be continuously doing cycles Set recycle to OFF This can normally be resolved by powering off Smartdrive If this does not resolve the problem RESTART or RECYCLE are set in the EEPROM memory To reset a similar keypress sequence similar to Diagnostic mode 15 required as follows 4 amp 5 e Enter Diagnostic Mode Turn the power on at the power point and off at the console Press and hold the WASH TEMPERATURE DOWN button then press the POWER button Smartdrive will give 2 short beeps From Diagnostic mode use the WATER LEVEL DOWN button to turn RESTART on The LOW WATER LEVEL LED on indicates RESTART ON Use the WATER LEVEL UP button to turn RECYCLE off The MEDIUM WATER LEVEL LED off indicates RECYCLE OFF To set these modes in EEPROM the Advance button must be held while selecting Restart or Recycle Power off Smartdrive Phase 1 to 3 e Turn the power on at the power point Press the Power button to power up Smartdrive Press and hold the REGULAR button then press the ADVANCE button Usethe WATER LEVEL DOWN b
8. LED will light when the pump 15 on Use to drain the bowl When removing the pump up to a litre of water may leak from the pump cavity When replacing pump lubricate the top section of seal diaphragm If servicing a pump block a Pump Hood kit see in Appendix B should be fitted to all Smartdrives since late phase 2 This 15 an enhancement and will reduce further pump blocks 1 includes VORTEX impleller see above diagram The screw securing the pump hood to the inside of the outer bowl must be secured tightly A pump shield p n 426292 should be fitted to all 5kg Smartdrives that are not fitted with one typically phase to 3 A Comprecci pump is now replaced by a Selni pump If replacing a Comprecci pump with a Selni pump an insulating divider p n 425890 15 required to be fitted between the terminals of the pump The pump bracket may also be different The pump must be earthed 14 4 8 Inner and Outer Bowls The outer bowl 1s the assembly to which all the motor pump system suspension rods etc are mounted Within the outer bowl is the inner bowl and the agitator During spin agitator and inner bowl have to be coupled together and turn as a single unit In agitate agitator and inner bowl are free to rotate independently In Smartdrive the inner bowl is free to move in a vertical direction The position of the inner bowl is determined by the water level At the base of the inner bowl 15 flotation c
9. Motor Inspection hatch Pump mounted on Outer Bowl WRAPPER 4 1 Electronics Systems Smartdrive electronics consists of 4 mains parts a Motor b Motor Controller Module c Display Module and d Rotor Position Sensor The interconnections are shown in the block diagrams below HARNESS INTERCONNECTION MOTOR CONTROLLER MODULE DISPLAY MODULE MAINS CABLE A CHASSIS EARTH GREEN YELLOW ABOVE TOP DECK PRESSURE 11 HARNESS PUMP HARNESS POSITION SENSOR HARNESS MOTOR BELOW TOP DECK La YELLOW Ld h OUTER BOWL ROTOR POSITION PRESSURE PUMP SENSOR STATON CHAMBER Wiring diagram for Phase 1 NB Phase 1 spare uses a motor controller similar to Phase 2 4 MOTOR CONTROLLER MODULE DISPLAY MODULE BROWN p GROUND GREEN T VALVE PRESSURE SENSOR ED SWITCH XL ID PRESSURE TUBE ESSURE CHAMBE Wiring diagram for Phase 2 4 NB Most of phase 2 did not have a reed switch a white wire loop was connected in place of the blue amp bl
10. Reselect the size of Smartdrive by using the SIZE SETTING MODE Push and hold the water temp up button then press the power button to enter SIZE SETTING MODE Three LEDs are used to identify size The cold water temperature LED identifies 5kg The low water level LED identifies 6kg The hold spin speed LED identifies 7kg If the product has not been setup before all 3 LEDs will be on To set the size for 5kg push the wash temp up button then the power button To set the size for 6kg push the water level up button then the power button To set the size for 7kg push the spin speed up button then the power button This locks the size into memory To check the size 1s set start a cycle NB If the product is an IW To access SIZE SETTING MODE Push and hold the Fabric Care button then press the power button to enter SIZE SETTING MODE Select the correct size on the display Press the power button to turn the product off This has locked the size into memory To check the size 1s set start a cycle 00001010 Phase 1 to 5 Thermistor Error The resistance of the Thermistor is outside the normal limits the fault is probably due to an open circuit Primary Source Thermistor Phase 5 Motor Controller Phase 1 to 4 Action Phase 1 1 Check connections of the 12 way harness 2 Check for moisture in the console area 3 Replace Display Module 4 Replace Motor Controller If new Motor Controller corrects fault then re fit original Display M
11. GW only Phase 3 5 If the user 1s not satisfied with the level that Smartdrive fills to on auto water level they can increase or decrease the fill level that auto will select NB If there is not enough water for the load we recommend you check by pausing Smartdrive and pushing the clothes down to see how much spare water is at the bottom of the bowl Clothes often float and Smartdrive can sense the water under the clothes Enter the Option Adjustment Mode Use the cycle buttons to increase or decrease the amount of water selected AUIO WATER LEVEL FAVOURITE LED on less water Less Water More Wafer PERM PRESS LED on default set level WOOL LED on more water DELICATE LED on more water 8 REGULAR LED TES more water 7 6 Out Of Balance Recovery Adjustment GW and MW only Phase 3 5 When Smartdrive is spinning it senses if the wash load is out of balance It stops and retries to spin If Smartdrive still senses an unbalanced load it will stop give a short burst of beeps every five seconds and the RINSE or SPIN light will flash The load must be redistributed more evenly However GW and MW models have an option where Smartdrive will try to automatically correct the out of balance load If it detects an unbalanced load it will fill with water and agitate to redistribute the load before trying to spin up again Smartdrive has this option turned off to conserve water To programme Smartdrive to automatically try an
12. Motor Controller Action If all the above show no signs of fault then replace the Motor Controller Also check for water leaks from the mixing chamber or valves that could possibly come in contact with the Motor Controller and fix the leak before replacing with new Motor Controller 10000101 Phase 1 to 4 Repetitive Current Trip The Motor Controller has detected a current trip This fault 15 a more severe occurrence than Fault Number 132 but has identical fault sources and fault service procedure 10000110 Phase 4 Single Current Trip amp Rotor Position Sensor Error The Motor Controller has detected an excessive motor current AND a Rotor Position Sensor error simultaneously See fault code 130 for service procedure Sy cs 136 144 10001000 Phase 1 to 5 Motor Stall The Motor Controller has been unable to start the motor rotating and signals the Display module with motor stall error Possible causes of this fault are Faulty motor harness faulty or jammed motor seized bearings or seals faulty Motor Controller faulty Rotor Position Sensor or harness Primary Source Wiring Action Measure check the motor harness connectors and motor for discontinuity Take a resistance measurement between phases of the motor harness at the Motor Controller Check that the three stator wires are connected correctly Secondary Source Motor Action 1 Check free rotation of the agitator and bowl by rotating by hand Be
13. Tertiary Source Motor Controller Display Module Phase 1 Action If water valves are being driven on electrically replace Motor Controller Display Module Phase 1 00001101 Phase 1 Pump Fault The Display Module has detected that the pump is on when it should be off Action 1 The pump is fitted with a thermal cut out device Check if this device has been activated If it has wait until pump cools down before restarting Check for any pump blockage and check condition of pump 1 pump seizure 2 Check for open circuit pump windings Check the resistance of the pump 3 Check the pump harness or the connectors for an open circuit 4 Replace Display Module 44 14 15 17 20 00001110 Phase 1 Pump Connection Fault The Display Module has detected that the pump is not on when it should be Primary Source Pump Action 1 The pump is fitted with a thermal cut out device Check if this device has been activated If the device 15 activated wait until pump cools down before restarting Check for any pump blockage and check condition of pump pump seizure 2 Check for open circuit pump windings Check the resistance of the pump 3 Check the pump harness or the connectors for an open circuit 4 Replace Display Module 00001111 Phase 1 Display Module Fault The Display Module has read an incorrect voltage on the pump circuit Primary Source Display Module Action Replace Display Module NB
14. The new modules are labelled as follows 426418 Motor Controller Module 426433P Display Module The older Phase 1 Display modules part number 425300P will still be available SIZE SETTING It 15 important that the size setting is set into module s memory whenever a replacement module 15 fitted The procedure for setting the size for the new Motor Controller Module is the same procedure used for Phase 4 5 as follows Press and hold the Wash Temperature Up button then press the Power button Smartdrive will give 4 short beeps and the pattern of the LED s will change Press the Wash Temperature Up button for 5kg product press the Water Level Up button for 6kg product or press the Spin Speed Up button for 7kg product e Press the Power button to exit FAULT FINDING FAULT CODES Fault finding with these modules the fault codes for Phase 4 should be used IMPORTANT NOTE When fitting the Display Module to a MW tape over the Favourite LED Permanent Press LED and the Wash Option LED with black insulation tape This 15 so the extra LED s for the GW model will not show through and cause confusion Full fitting instructions will be included in the kit Please follow these instructions closely as there are alterations to the console and pressure tube to be carried out x WIRING CONNECTIONS WATER VALVES ROTOR POSITION SENSOR DISPLAY OOB HARNESS PUMP EARTH i End view of 426418P M
15. 1 3 2 6 ohms Stator Resistance per winding Phase 2104 6 1 6 1 12 2 ohms Phase 1 R 1 3 ohms 20 C Phase 5 16 16 32 ohms Phase 2 to 4 R 6 1 ohms 20 C Phase 5 R 16 ohms 20 C RED BLUE YELLOW 2R Stator 3 different types Phase 1 Phase 2 4 and Phase 5 The 2R 2R contact sizes for the Phase and 2 4 stators are the same Phase 5 stator has smaller contacts Rotor has 2 different types Phase 1 and Phase 2 5 R Fault Codes 130 131 132 133 134 136 are directly 11 associated with the Motor Always check the ird resistance of the stator Ensure that the rotor 597 29 is stationary when measurements are made E E 25 If the resistance is low always replace the stator Remember if M VR the stator 1s hot the resistances can increase by as much as 30 gt Check the brass star point is not cracked or intermittent Replace if broken 425104 Rotor may be tested with RPS Tester complete rotation will test all the magnets A rotor with cracked or chipped magnets will work fine A rotor should only be replaced if it has been run over by a bus especially phase 1 However some early phase 5 rotors may cause noise on wash and a replacement may rectify this Two clamp plates are used to secure the stator one on each side The four bolts are tightened to a torque of 5 Nm NB Early Smartdrives had a clamp plate that was riveted these should not be mixed with the later clamp plates which are lanced The plas
16. Module for Phase 1 Action Replace Motor Controller Display Module for Phase 1 00000111 Phase 1 to 5 Display Module Fault The Display micro has found a RAM error while testing RAM Primary Source Display Module Action Replace Display Module 00001000 Phase 1 Display Module Fault The Display micro has not been able to start up correctly Primary Source Display Module Action Turn off at the wall and on again after 5 seconds and try again If still faulty replace Display Module 00001001 Phase 1 to 5 Size Error Phase 1 to 3 Primary Source Display Module Action The Display Module has not been correctly located in the console This will not activate the size switches Or the size switch may have been affected by condensation If the Display module has just been inserted into a console housing check that the two size switch plungers accurately locate onto the console housing If this fault has appeared during normal operation of Smartdrive check the size switch or replace the Display module If the Motor Controller has been changed from one size machine to another then the size switch settings in the memory will have to be reset Entering and exiting the Option Adjustment mode can do this Push and hold START PAUSE then push POWER button to enter Option Adjustment Mode This sets the size into EEPROM 42 10 Phase 4 to 5 The Display size switch setting does not match that stored in memory Action
17. Motor Controller has found a RAM error during it s initialisation procedures Primary Source Motor Controller Action Turn off at the wall and on again after 5 seconds and try again If still faulty then replace Motor Controller 4 00000100 Phase 1 Communications Fault The Motor Controller has had difficulty communicating with the Display Module Primary Source Motor Controller Action 1 Turn off at the wall and on again after 5 seconds and try again 2 If still faulty Replace Motor Controller 3 Replace Display Module If the new Display Module corrects the fault then re fit the original Motor Controller 4 00000101 Phase 1 Communications Fault The Display Module has had difficulty communicating with the Motor Controller Primary Source Display Module Action Turn off at the wall and on again after 5 seconds and try again If still faulty then Check connections of the 12 way harness for bad contacts corrosion etc Check for moisture in the console area Dry out if necessary If still faulty then replace Display Module If still faulty then replace Motor Controller If the new Motor Controller corrects the fault then re fit the original Motor Controller crib 00000110 Phase 1 Display Module Fault Phase 2 to 4 Motor Controller Fault The Motor Controller Display Module for Phase 1 has received an incorrect signal from the pressure sensor Primary Source Motor Controller Display
18. Replace Display module 00111100 Phase 4 to 5 Motor Controller Fault On power up the Motor Controller has tested its ROM against a known reference and found differences Primary Source Motor Controller Action Replace Motor Controller 54 61 62 63 64 65 66 81 89 00111101 Phase 4 Motor Controller Fault The Motor Controller has been attempting to perform an internal EEPROM write Prior to writing the Motor Controller has tested the 15 Volt supply and found that it 1s below the safety level for writing EEPROM and has reported this to the display This may be due to mains transients at the time of write or due to a faulty Motor Controller Primary Source Motor Controller Action Replace Motor Controller 00111110 Phase 5 Pump Fault The Motor Controller has detected an excessive pump current Primary Source Pump Action Replace Pump NB Just checking the resistance of the pump approx 33 ohms cold to 40 ohms hot is NOT reliable as the pump inductance 15 also important Secondary Source Motor Controller Action Replace Motor Controller 00111111 Phase 5 Motor Controller Fault The Motor Controller has detected an internal communications problem between its main control system and the pump control system Primary Source Motor Controller Action Replace Motor Controller 01000000 Phase 5 Pressure Transducer Out of Range Error Refer to Fault code 66 for action
19. Smartdrive will normally manage to redistribute the load and spin Under exceptional circumstances the user may need to redistribute the wash load manually once the bowl is stationary Check that Smartdrive 15 correctly installed 15 level and does not wobble Check the bias spring 1s fitted between the wrapper and the outer bowl Check the OOB lever switch and bracket Check the switch operates correctly with a multimeter Resistance should be less than 2 ohms Check the suspension 15 not catching or bouncy Check both balance rings on the inner bowl contain water The Motor Controller Display for Phase 1 should only be replaced if fault code 43 que RECTAM 10 6 Suds First Rinse LED is flashing or Final Spin LED is flashing This warning is indicated by a rinse or spin LED flashing Smartdrive will also be making a rippling sound of 5 beeps repeating every 6 seconds and the product will be paused Too much Detergent has been used and Smartdrive has a suds build up 1 This 15 generally caused by too much detergent Wait for suds to dissolve then rinse clothes using deep rinse 2 Check that the pump 15 not partially blocked or that the drain hose 15 not kinked 10 7 Restart and Recycle Wash Progress LEDs flashing During normal operation restart 1s on and recycle is off If either of these are in the wrong state the wash progress lights will flash when the power button is off but not in standby
20. are not adjustable e Do not use the household water taps or water heater controls to vary the wash temperature The automatic water temperature control system fitted will compensate for variations in household water temperature and pressure Adjusting the water pressure or water flow with the household taps or adjusting the water heater temperature WILL NOT alter the wash temperature The method described below 1s the only method by which the water temperature can be altered e If Smartdrive is used in an installation where only a cold water supply is available then the cold temperature range must be selected and the cold water only setting must be chosen in the option adjustment mode If the temperature 1s set at any other level Smartdrive will expect hot water when filling Smartdrive As it will not detect any hot water it will eventually display USER WARNING that there 1s no hot water but it will not pause e tis recommend that the hot water temperature setting on the household water heater does not exceed 65 C for personal safety and product reliability This is especially important for Phase 5 MW LW amp AW where Hot setting corresponds to hot water only a OF Method of Setting the Wash Temperature l 2 Select the OPTION ADJUSTMENT by pressing and holding START PAUSE button then pressing the POWER button Use WASH TEMPERATURE buttons and LEDs to select the temperature WASH PROGRESS sett
21. are not covered by warranty Between 1995 and 2000 50 of Motor Controllers and Display Modules returned to Fisher amp Paykel were not faulty Service information is available on the internet at the following web address www fisherpaykel com Service Get appropriate usernames and passwords from your ASC s Smarttool is used to diagnose fault information and may be downloaded from this web address This is available as a PC application or on a palmtop The data is optically transferred from Smartdrive ActiveSmart Fridge and DishDrawer dishwasher using a light pen from a front panel LED Safety testing should be carried out in accordance with standard electrical testing procedures The resistance from the earth contact on the mains lead to the wrapper should not exceed 0 5 ohms The insulation resistance should also be measured at 500 volts DC between phase amp neutral to earth The maximum resistance should not exceed 1Mohm 2 0 SPECIFICATIONS Dimensions Compt 5 Medium kg Large 7kg Height to closed Lid 900mm 930mm 900mm 930mm 900mm 930mm Height to open Lid 1280m 1310mm 1305mm 1335mm 1350mm 1380mm Width 560mm 600mm 650mm Depth 560mm 600mm 650mm Inlet hose length 1 100mm 1 100mm 1 100mm Dry weight Packed 48Kg 52Kg 58 Dry weight 43Kg 46Kg 5IKg Wash Load 52040 5 0 5 5Kg 6 0 6 5Kg 7 0 7 5Kg High Water Capacity 63 68L 76 82L 89 94L Finish Cabinet Prepaint Polyester Inner Bowl Stainless St
22. in the LCD are Out of balance Warning Status No hot water Out of Balance No cold water 3 cycles ago No water at progress SPIN Overloaded Too many suds Service information for user warnings is in Section 10 MACHINE STATUS The Machine Status screen displays the status of the lid switch and the out of balance switch It also displays the Size setting of Smartdrive and the water temperature measured by the thermistor The state of the Diverter may be changed in IWECO When the lid 1s opened the screen display will change from reading Machine Status closed to open Similarly for the out of balance switch test If DIVERTER Off hot water is passed through the water chamber the temperature read Size 650 OOB off out in the screen will change accordingly as measured by the T 22degC Lid closed thermistor On the IWMIO IW710 IWLIO W810 the DIVERTER option will also appear When changing diverter from OFF to ON the display will say HEATING for approximately 1 minute This is the length of time the diverter takes to change from the OFF state to the ON state When changing the diverter from ON to OFF the display will say COOLING for approximately 3 minutes A number adjacent to the diverter state gives an indication of the time to go maximum 180 85 FAULT STATUS The Fault Status screen will display the fault code for the current or Fault Status last fault that has occurred in Smartdrive It
23. inadequate Recommend an improved aerial or an amplifier for TV aerial 6 10 Earth Leakage If the resistance from earth to Phase Neutral is low below 1M ohm check the following Is the main motor harness shorting to earth Phase 3 to 5 Is the lid switch harness shorting to the wrapper Are there any other connections to earth If the earth leakage resistance is OK and the earth leakage breaker trips check that this breaker is not of an older type Earth leakage protection devices are designed to trip when the earth leakage current is 15 30mA The older designs tripped in less than 30ms while more modern designs are up to 100ms Consequently older devices are more susceptible to false tripping than modern ones Smartdrive complies with all the international requirements regarding earth leakage 6 11 It Appears Smartdrive is doing nothing The user may have stopped Smartdrive before detecting a user warning or fault Check that the lid switch 1s working Check that the water is connected and taps on If Delay start is ON then the Start Pause button will do nothing If Smartdrive 1s bowl checking continuously Check for oversudsing or a foreign object preventing the clutch from re engaging e If Auto Water Level is being used NB Smartdrive resenses Auto Water Level every time the lid 15 opened e f the water valves are pulsing This is an indication that Smartdrive is attempting to restart but is identifying a fault condition Go
24. is turned on If your product pereus is set for controlled cold hot water may still be required for a cold wash WASH 5 Siphoning Check the drain hose is not installed too low and is siphoning 6 Check the size is set correctly 10 4 Overloaded Product High Water LED flashing This warning is indicated by the high water LED flashing Smartdrive will also WASH PROGRESS be making a rippling set of 5 beeps repeated every 6 seconds and the product Short Hinse will be paused The product 15 overloaded Auto 1 Check that the product is not overloaded This is more likely on a smaller Over size product Also it may be that the user has selected the wrong water level prod e Warn this is more likely to be LW or MW which only has 3 water levels 2 Check that the rotating bowl assembly is not jammed to the agitator with O O any foreign object that may be caught under the agitator skirt 3 Check that the clutch teeth are not locked together with dirt detergent or lint Check that teeth are not broken WASH WATER TEMP LEVEL 10 5 Out of Balance First Rinse or Final Spin and Current Spin Speed LED is flashing This warning is indicated by a rinse or spin LED and the current spin speed LED flashing Smartdrive will also be making a rippling set of 5 beeps repeated every 6 seconds and the product will be paused 1 Generally this can be caused by a large load
25. source of fault but in some cases the sequence has been modified to aid the servicing procedure It should be noted that the fault source Pump System includes the pump and drain hose assembly Fault code shows the last recorded fault Always confirm fault 40 SMARTDRIVE PHASES 1 to 5 FAULT DESCRIPTIONS When Smartdrive detects a fault 1t stops Smartdrive beeps continuously once per second and displays a fault code in binary using the 8 wash progress LEDs The possible fault codes are listed numeric order with their associated service procedure The fault code binary value as represented by the Wash progress light condition 1s shown in brackets e g Fault code 9 00001001 Size setting Error The rightmost binary character corresponds to the SPIN LED on the wash progress LEDs 1 00000001 Phase 1 Display Module Fault Phase 2 to 5 Motor Controller Fault The Motor Controller Display for Phase 1 has encountered an error when writing to an EEPROM address Primary Source Motor Controller Display Module for Phase 1 Action Replace Motor Controller Display Module for Phase 1 25 00000010 Phase 1 Display Module Fault Phase 2 to 4 Motor Controller Fault An error has been encountered when trying to read the pressure sensor Primary Source Motor Controller Display Module for Phase 1 Action Replace Motor Controller Display Module for Phase 1 3 00000011 Phase 1 to 5 Motor Controller Fault The
26. to next step e Turn Restart OFF and let Smartdrive diagnose the fault See section 8 4 7 0 OPTION ADJUSTMENT MODE Smartdrive can be adjusted to operate under a number of different conditions OPTION ADJUSTMENT MODE may be used to customise Smartdrive Some of this information is available to the user in the Use and Care Manual For IW see Appendix E The features that can be adjusted in this mode are a Water Temperature b Rinse Options c Number of End of Cycle Warning Beeps GW only d Auto out of Balance Recovery GW and MW only e Auto Water Level Adjustment GW only f Water saver Rinse Volume Adjustment GW only NB Phase 1 3 Entering Option Adjustment mode sets the size of Smartdrive into EEPROM To Select the OPTION ADJUSTMENT MODE 1 With Smartdrive powered on at the wall and with the LEDs off press and hold the START PAUSE button Then press the POWER button Two quick beeps will sound and the LEDs on the front panel will change The controls and LEDs on the front panel will now serve different functions from the normal wash functions 2 Smartdrive can now be adjusted to suit the owners preference 3 return Smartdrive to Normal operation press the POWER button 7 1 Wash Water Temperature Phases It is possible to adjust the water temperature of each of the wash temperature settings i e Cold Cold Warm Warm Warm Hot Hot Phase 5 MW can only adjust warm Phase 5 LW amp AW
27. 0 8 9 10 11 12 13 14 15 OOO 24 25 26 27 28 29 30 31 OOXOX 40 41 42 43 44 45 46 47 OOXXO 48 49 50 51 52 53 54 5 OOXAek 56 57 58 59 60 61 62 63 0 000 64 65 66 67 68 69 70 71 OXOOK 72 73 74 75 76 77 78 79 OXOXO 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 OXXOO 96 97 98 99 100 101 102 103 OXXO 104 105 106 107 108 109 110 11 OXAO 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 X OOO 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 OXO 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 3ekOO 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 HOR 232 283 234 235 236 237 238 239 HHO 240 241 242 243 244 245 246 247 wate 24
28. 01 Phase 5 Display Fault On power up the display module has tested its ROM is corrupt Primary Source Display module Action Replace Display module 00101110 Phase 5 IW Display EEPROM Check The Intuitive display has detected a problem with its internal EEPROM Primary Source IW Display module Action Replace IW Display module 50 47 48 49 00101111 Phase 2 to 3 Bowl Dis engaged Fault While carrying out a bowl check the Motor Controller has found that the bowl is not engaged even though the pressure sensor indicates that the bowl is empty Motor Controller continues to check for 2 minutes During this time the module has not been able to determine a valid bowl status and so displays this fault This fault differs from fault 40 in that a valid bowl status could not be determined The first two areas to check are the clutch and the pressure tube If these two appear correct then the fault could be with the pressure sensor in the Motor Controller Primary Source Mechanical Action 1 Check that there are no clothes or other foreign objects preventing the clutch from re engaging 2 Next check that the pressure tube has not come off and that 1s not kinked Secondary Source Motor Controller Action Replace Motor Controller if the above checks out without fault 00110000 Phase 2 to 5 Hot and Cold Valve Fault The Motor Controller has measured voltages from the valve diagnostic circui
29. 3 00101001 Phase 1 to 5 Temperature Sensor Fault The resistance of the Thermistor is outside the normal limits the fault is probably due to a short circuit in the Sensor line Primary Source Thermistor Phase 5 Motor Controller Phase 1 to 4 Action Phase 1 1 Check connections of the 12 way harness 2 Check for moisture in the console area 3 Replace Display Module 4 Replace Display Module If new Display corrects fault then re fit original Motor Controller Phase 2 to 4 Change Motor Controller Phase 5 1 Check the connection from the thermistor to the Motor Controller 2 Check resistance of temperature sensor The resistance of a good temperature sensor 15 12 5k ohms at 20C Replace if faulty 3 Replace Motor Controller 00101010 Phase 1 Rotor Fault Primary Source Action Turn off Smartdrive at the wall and back on again after 5 seconds Re start 00101011 Phase 1 to 5 OOB Switch Fault The Motor Controller has found that the signal returning from the out of balance switch indicates that the switch 15 permanently on or the harness to it 15 disconnected Primary Source Mechanical Action 1 Check Smartdrive is level and that the bowl is not contacting the out of balance lever 2 Check that the bias spring 1s correctly located between the wrapper and the outer bowl 3 Check that the out of balance switch 15 free to move Check switch operates correctly when activated Replace switch if susp
30. 8 249 250 251 252 253 254 255 The above chart shows the 8 wash progress LEDs with the SPIN LED corresponding to the leftmost 9 bit binary calculations LSB 1s the SPIN LED If it is on this has a value of 1 The MSB 15 the first wash LED this has a value of 128 if it is on The intermediate LEDs have values of 64 32 16 8 4 and 2 adding up the value of all the LEDs that are illuminated the 8 bit binary value may be calculated NB If Spin LED is optically downloading it will be flickering this does not necessarily count as part of the 9 bit value To calculate a 16 bit value e g number of cycles TOTAL high byte x256 low byte xq 2 Appendix Technical Bulletins These are extracts from previous technical bulletins 011 ALTERNATIVE SPARE PARTS FOR PHASE 1 MOTOR CONTROLLER June 1999 Phase 1 only Fisher amp Paykel 1s no longer able to obtain some electronic components to continue the manufacture of the current Motor Controllers part number 425243P We have therefore introduced a redesigned Motor Controller Module and Display Module The new replacement Motor Controller Module fits into the original housing and the wiring 1s fitted as per the diagram below The Display Module electronics uses the same housing as the Phase 2 to 4 display boards This display board screws into the console as before These modules must be fitted as a pair and are not interchangeable with any other modules
31. ATING WASH Front loader type wash Smartdrive fills the bowl with just enough water at the selected wash temperature so that the clothes are 100 saturated Smartdrive stops filling and the water in the bowl is pumped up through the recirculating hose and back into the bowl onto the clothes with a fan like spray pattern As the water recirculates the bowl stirs pausing every 16 seconds Short top ups may occur as garments absorb water keeping the water level constant This recirculating wash action thoroughly dissolves and activates the detergent The concentrated solution of detergent and water rapidly targets stains and soils at the fibre level boosting soil removal and accelerating the wash process Wash 2 AGITATION WASH Top loader type wash After re circulating the sudsy water through the clothes for 2 to 5 minutes Smartdrive fills with just enough cold water to suspend the clothes in solution Smartdrive then senses the fabric type of the load and begins the agitation wash The are 2 load sensing methods to ensure the right wash action is used for the type and size of wash load LSD Load Sensing Detection is used to continually sense the load and automatically adjust the agitation profiles to suit the wash load If additional garments are added during the wash Smartdrive will adjust accordingly Maximum Capacity Profile is selected immediately when fabric detection selects heavy duty at high water level ELECTRON
32. Auto Water Level GW only Phase 3 to 5 only Smartdrive automatically selects the appropriate water level for the load when AUTO Water Level is selected During fill Smartdrive pauses occasionally to sense the water level Smartdrive checks if the water level 1s correct by using a series of 2 different agitate strokes A slow stroke to sense the load and an agitate stroke to mix the load If the lid 1s lifted during fill Smartdrive will pause If Smartdrive detects that that water level 1s too low it will fill with more water and check the level again When washing an unusual load e g large bulky garments pillows it is recommend that the water level 15 manually selected Manually select the water level if there is already water in the bowl e If Smartdrive does not fill to the correct level the water level that Smartdrive selects can be modified using Option Adjustment Mode MANUAL WATER LEVEL SELECTION The agitator has 5 levels marked on its stem that can be used to help the user select the correct water level Select the correct water level by using the mark nearest to the top of the clothes e The levels marked on the agitator a guide for the clothes and do not correspond exactly to the water level e Smartdrive may occasionally add water during agitation This is to maintain the water level due to the release of air trapped in the garments 5 5 Water Saver GW only Phase 3 to 5 only WATER SAVER option is us
33. DIAGNOSTIC LEVEL THE LEDs DISPLAY THE LEVEL SELECTED BINARY SEE LIST OF DIAGNOSTIC 00 USED WATER VALVE ON OFF CONTRO LEVELS HOTIDINEEET 01 MOT USED CORNER 02 NOT USED THE TEMP UP BUTTON TURNS THE HOT E _ VALVE ON OR OFF THE VALVE IS ON WHILE i 03 FAULT CODE y E D4 LID OOB STATUS PHASE 3 5 1 RECYCLE RESTART SETUP 5 IHE HOT LED DISPLAYS STATUS PHASE 1 3 HAS Tw SEPERATE MODE THE WL UF BUTTON amp MED WWL 05 CC AT FAULT LOW LED DISPLAY AND SELECT ON OR 06 CC AT FAULT HIGH IE M ee FAULT MODE 4N THIS MODE THE 18 OFF FOR RECYCLE 07 CYCLE POS AT FAULT HU Un ee eee DIAGNOSTIC LEVELS SELECTED ON THE SPIN LED ON RECYCLE ON WHILE THE BUTTON IS PRESSED 08 CURRENT TEMP LEDS ARE ACCESSIBLE LED OFF RECYCLE OFF THE COLD LED DISPLAYS STATUS 09 Low SWITCH MODE H THIS MODE ALL OTHER WL LED DISPLAY AND SELECT 10 CC HIGH FUNCTIONALITY RESTART RECYCLE OR OFF FOR RESTART 11 CURRENT MOTOR SPEED VALVES PUMP ETC LED ON RESTART ON LED DFF RESTART 12 CURRENT WATER LEVEL USE ADVANCE BUTTON TO TOGGLE THESE SETTINGS WILL BE LOST 13 EEPROM VER PHASE 3 5 BETWEEN MODES nb PHASE 1 amp 2 DEFAULT WHEN MAINS POWER IS REMOVED 14 MC SAY VER TO SWITCH MODE PHASE 3 DEFAULT TO 15 DISPLAY VER FAULT MODE _ 34 9 0 SIZE SETTING MODE Phase 4 and 5 only Phase 1 3 sizes are determined by 2 switches
34. ENTER STARY SIZE SIZE J SIZE PAUSE THIS MODE M 2 7 DELAY START WASH WATER _ SPIN LEVEL SPEED LED on LED off If the size is set incorrectly Smartdrive will have the following settings incorrect e Auto Water Levels chosen by Smartdrive may be wrong e High Water Level may be wrong by as much as 40mm e The flow rate for inlet water normally 3 litres per minute may be set incorrectly e The wash profile controls the strength of the agitator This could result in poor wash performance or splashing e Water saver settings 35 10 0 USER WARNINGS There are a number of warnings which are generally caused by the user or poor installation These warnings should be corrected by the user Smartdrive signals user warnings by flashing LEDs and a rippling set of 5 beeps repeated every 6 seconds This 15 the same tone that 15 heard when Smartdrive 15 first plugged into the mains power Some warnings are indicated by the wash progress LEDs flashing and no user warning tone Restart or Recycle mode Most of this information 15 available to the user in Use and Care Manual 10 1 Insufficient Hot Water Hot Water LED flashing This warning is indicated by the hot water LED flashing Smartdrive will also be n ee making a rippling set of 5 beeps repeated every 6 seconds The hot water is not an Rins connected or the water temperature is too l
35. G FLOATING E B DRIVEN SPLINE ee el a ee T a a ole altel 3 RI cs TITEL cd FR GR In rr mar FTTTTJ ay E t t p 1 Nu Sp He 2 a ae Es E E m IL YY i a SESS 7 Diagram showing the Floating Bowl 15 Detection Of Inner Bowl Float Off Point Bowl Check During fill the inner bowl will rotate to ensure that the clothes are evenly saturated with water When the chosen water level is reached and before the agitate cycle 1s started Smartdrive will carry out inner bowl float checks bowl check The inner bowl will stop and commence a number of small agitate type actions During this action Smartdrive determines if the inner bowl has floated If it has Smartdrive will determine the required water level and check if the operator has selected the correct level If the inner bowl has not floated off Smartdrive will continue filling and check again later The water level at which the inner bowl floats off 1s not necessarily the same as the final water level Detection of Inner Bowl Re Engagement Bowl Check After Smartdrive has pumped out the water the inner bowl will sink down and re engage onto the drive spline To ensure the inner bowl has re engaged correctly Smartdrive will carry out a bowl re engage te
36. ICS The electronics are similar to Smartdrive Phase 5 Electronic Modules are not inter changeable between models The different modules for the different models can be identified by their colour Phase 2 modules are blue Phase 3 modules are green Phase 4 modules are yellow and the latest Phase 5 and IW modules grey IMPORTANT Motor Controller part no 426520 should not be used with IW It will appear to function correctly but will give fault code 105 at the start of Agitate Display Module 426961 should not be used on products with recirculation the product will appear to work satisfactorily but the 81 recirculation will not work It is important not to mix the different coloured modules as they are not compatible and Smartdrive will not work It will normally display a fault code and beep if the modules have been mismatched Delay start 1s 1 to 9 hours IW or 18 hours IWECO in increments of 1 hour WATER TEMPERATURE SENSING The thermistor for sensing the water temperature in Smartdrive is located in the inlet chamber and 15 available as a separate spare part part number 479164P Hot water 15 only used at the start of the cycle when Smartdrive is recirculating Some hot water may be used in the first fill if the inlet water temperature is low below 189C WATER VALVES The water valves are the same as Phase 5 GW Smartdrive A proportional valve is fitted on the cold and a digital valve on the hot Resistance 64 ohms S
37. If Smartdrive is running at well below it s rated supply voltage and the pump has operated for more than 4 seconds at this voltage this fault will also appear 00010xxx Phase 1 Display Motor Controller Out of Sequence 22 23 000101xx Phase 1 Display Motor Controller Out of Sequence 25 28 30 The Display Module and Motor Controller are running out of sequence Primary Source Action Turn off Smartdrive at the wall and back on again after 5 seconds Re start If fault persists disable auto restart feature and retest A new fault code will appear Carry out action of new fault details 00011001 Phase 5 IW LCD Initialisation Error The intuitive display has detected a problem with the LCD Primary Source IW Display Module Action Replace IW Display Module 000111xx Phase 1 Display Motor Controller out of Sequence Refer to fault code 17 45 32 33 34 35 00100000 Phase 1 Pump Circuit Error The Display Module has detected that the pump is on when it 1s off Primary Source Display Module Action 1 Check for moisture in the console area 2 Replace the Display Module 00100001 Phase 1 Water Valve Fault The Module has detected a water valve fault Primary Source Water Valve connection Action Check that both valves are connected up properly Secondary Source Water Valve coil faulty Action 1 Check the valve coils are not open circuit 2 Replace Displ
38. L LED ON RE CYCLE ON MEDIUM WATER LEVEL LED OFF RE CYCLE OFF Default setting RECYCLE status can be easily identified when Smartdrive is first turned on e If the 3 rightmost rinse spin progress LEDs are on recycle is off e If the 3 rightmost rinse and spin LED s flash recycle is on NB Recycle is designed as a service aid only and should be OFF in the customer s home To return to normal operation and to return recycle to the default setting power off Smartdrive PHASE 1 3 ALSO OPTO SUMMARY OF sis masii washa nce set RINSE Srl oap 1 e gt DIAGNOSTIC MODE 299 95 9 9 6 IF THE PROGRESS LEDS CAN DISPLAY STATUS PHASE 4 amp 5 SELECT ss THE PROGRESS LEDS E DIAGNOSTIC LEVEL 4 PHASE 1 3 SET SWITCH MODE WASHE O08 WILL DISPLAY THE THE PRESS TEMP DIAGNOSTIC LEVEL SET DOWN amp POWER THE SPEED LEDs EHTER THIS MODE WASH or WASHIZ LID WASHS NOSIZE RINSE125KG RINSE2 eid SFIHSTKG PRESSING THIS STARTS THE D CUN LOAD SPIN LED 1 PUMP ON OFF CONTROL E THE BUTTON TOGGLES THE PUMP ON AND OFF TC BET s THE HOT BOWL FLAGIN THE LED DISPLAYS STATUS EEPROM PRESSED Gu ONLY DIAGNOSTIC LEVELS SELECT DIAGNOSTIC LEVEL THE BUTTONS SELECT THE
39. L per minute max Operating pressure Max 150PSI Min 20 3 PSI Always check the resistances when replacing the Motor Controller If the resistance 15 low always replace the water valve Remember if the valve is hot the resistances can increase by as much as 50 The fault numbers associated with the water valves are 33 48 49 and 50 If inlet water is 5 litres a minute flow or less flow restricting washers may be removed from water valves Large bore inlet hoses p n 426123 should be used in these circumstances The water valves may be manually turned on from Diagnostic Mode Press Wash Temp Down and Power buttons together Phase 3 Only press ADVANCE key once The Wash Temp Down button turns the cold water valve on or off The Cold Water LED will turn on The Wash Temp Up button turns the hot water valve on or off The Hot Water LED will turn on NB Phase 2 it is possible to latch water valves on in this mode Power off at the wall to resolve 12 4 6 Rotor Position Sensor One of the inputs that the Motor Controller Module needs in order to determine which switches to turn on is the position of the Rotor This information 15 supplied by the Rotor Position Sensor RPS On the RPS there are three Hall Sensors These detect the magnetic field of the individual magnets in the Rotor As the motor turns the position of a group of magnets is detected There are 5 wires on the RPS 2 for
40. TATOR amp ROTOR The stator amp rotor are the same as Phase 5 Stator resistance is 16 ohms per winding 32 ohms phase to phase RECIRCULATING VALVE Only fitted to IWM10 IW710 IWLIO IWS10 The Recirculating valve is situated at the bottom of the bowl beside the pump If the valve requires service remove the hose clips connecting the hoses to the valve and remove the screwed clamp around the inlet hose to the valve The valve now can remove for cleaning or checking This 15 best achieved by working from underneath Smartdrive The valve relies on element heating to open The picture below shows the connector for the Recirculating valve in the motor controller module The valve can be tested the DIAGNOSTIC mode within the Machine Status screen NB The valve takes approx 1 minute to activate and approx 3 minutes to cool down and return to it normal position It will make no sound during activation _ 82 RECIRCULATING VALVE PUMP pump 15 the same as Phase 5 The pump forms part of the power supply If it not connected Smartdrive will appear to have no power The pump resistance is 33 ohms 4 OPTION ADJUSTMENT MODE for IW In Option Adjustment Mode the following adjustments may be made The fill level selected by Auto Water Level Adjust Options Menu The type of rinse The temperature of the wash auto water temp The spin speed for Creasables The recovery routine selected when a load goes out of bal
41. The product requires minimum flow rate Spheres of 3 litres per minute Check that the filter the cold inlet hose is not blocked If P ip cm the installation has a flow rate below 5 litres per minute the flow may be improved by using large bore inlet hoses p n 426123 3 Taps may be connected the wrong way round C 4 Cold water temperature exceeds 350C NB Phase 2 4 If cold water temperature WASH exceeds 40 C high purge motor controllers are available Contact your ASC s TEME 5 Phase 1 4 Motor Controller The temperature sensor has failed Replace motor controller 6 Phase 5 Thermistor Check the resistance of the thermistor Resistance is 12 5k ohms at 200C Replace 1f faulty 7 Check the size is set correctly 36 10 3 No Water Both Hot and Cold Water LEDs flashing This warning is indicated by the cold and hot water LEDs flashing Smartdrive will WASH PROGRESS also be making a rippling set of 5 beeps repeated every 6 seconds and the product will be paused d 1 Check that the taps are turned on O Saver 2 Check that the inlet hoses are connected OS Wann ONE 3 Check that the flow rate is not too low The product requires minimum flow rate a of 3 litres per minute Check that the filters on the inlet hose are not blocked If the flow rate 15 always low then fit large bore inlet hoses 4 Check that the hot water is connected and that the tap
42. VAL 1 A F NUT STEP 1 SHAFT NUT SPLINE TOOL BEARING STEP 2 NOTE EXTRACTOR NEEDED ONLY IF SHAFT CAN NOT BE PUSHED OUT BY HAND ECS EXTRACTOR USED amp EXTENSION LEGS EXTRACTOR LEGS HOLD STATOR PLATE EXTRACTOR MANDREL 3 Remove the outer bearing using the bearing removal tool WARNING Do not remove the bearings with a hammer and drift as serious damage to the bearing housing or outer bowl may result Use the bearing removal tool as illustrated 4 Remove the seal with the aid of a screwdriver handle levering from side to side 5 Remove inner bearing using the bearing removal tool Insert the threaded rod and extractor washer up from the bottom of the outer bowl Place the collar and large locating spigot on the threaded rod and extract the bearing 69 BEARING REMOVAL OUTER BEARING OUTER BEARING EXTRACTI ON LOCATING SPIGOT WASHER INNER BEARING INNER BEARING AND SEAL mi Lal aa ee EA LARGE LOCATING SPIGOT 7 12 6 SHAFT amp BEARING ASSEMBLY 1 The bearings must be inserted separately with the inner bearing fitted first and pulled down with the bearing tool onto the shoulder in the bearing housing IMPORTANT There must be no gap between the bearing outer race and the shoulder of the aluminium extrusion Remove the inser
43. With RESTART ON If a fault occurs in Smartdrive the diagnostic system will detect it However instead of displaying a fault code immediately Smartdrive will retry several times If the fault was only of temporary nature Smartdrive will finish the cycle If there 1s a continuous fault Smartdrive will retry a number of times This process could take up to 8 minutes depending on the type of fault After this if Smartdrive still cannot restart the fault code 15 displayed and will beep continuously The status of RESTART 16 indicated during normal use of Smartdrive as follows If none of the 5 green HOW DIRTY LED s are on RESTART is on If the 5 green HOW DIRTY LED s are flashing RESTART 15 off NB RESTART is designed as a service aid only and should be left ON in the customer s home To return to normal operation and to reset RESTART to the default setting switch Smartdrive off at the wall If this does not reset the state then RESTART and RECYCLE must be reset in EEPROM To set these states hold down the button adjacent to the LCD for 2 seconds Smartdrive will beep once 86 RECYCLE In the Control Option mode similar to setting the RESTART Push the button beside the word RECYCLE to toggle on and off Recycle At the end of servicing Smartdrive may require an extended test where it can be left to complete a number of wash cycles By turning on RECYCLE Smartdrive will continuously repeat the selected wash cycle unti
44. a RPS tester Check the strain relief for the harness If there 1s any sign of corrosion replace RPS If there 1s an indication of a flash over from the RPS to the stator there will be a black mark on the RPS The Motor Controller will have blown up Installation Refer Section 12 3 for advice on motor removal and installation Unclip the RPS module from the stator and slide it out When refitting line up the arrows on the RPS and Stator Slide the RPS into the Stator poles until the clip locks into the notch on the other side of the Stator Refit RPS harness into strain relieving labyrinth NB Early Smartdrive models did not have this strain relief If this 1s the case secure harness carefully using a cable tie or replace RPS i33 s 4 7 Pump The drain pump motor is coupled directly to the base of the outer bowl This eliminates bowl to pump hoses and the accompanying seals clips etc The pump housing 15 an integral part of the outer bowl The pump is accessible by removing the inspection hatch on the front of Smartdrive Phase 1 to 4 only It 1s also accessible from the top by removing the agitator and inner bowl Phase 5 uses the pump as part of the power supply If it is not connected or thermally tripped Smartdrive will not power up A fan is mounted on the underside of the pump This 15 necessary to keep the pump cool The impeller on the top of the pump pumps the water Phase 5 pumps the water with a 10 second on 1 sec
45. ack wire ELM PHASE 5 WIRING DIAGRAM s ar COLD VALV HOT VALVE E J in REED SWITCH SLACK MOTOR CONTROLLER MODULE 0 0 8 SWITCH GREEN FELLOW MOTOR PUVP TU GREEN TELLOW GREEN THERMISTOR pick ed OHLY BLAGK DISPLAY MODULE VIOLET YELLOW ABOVE COVER pnmum Fog F BELOW COVER ROTOR FOSITIGN SENSOR HH STATOR PUMP CABINET GROUT ABOVE COVER BELOW COVER 4 2 Motor The motor is a 3 phase 42 pole DC brushless motor commutation 15 achieved electronically The Motor consists of a STATOR stationary part and ROTOR rotating part The Rotor Position Sensor controls the speed and position of the motor The STATOR has a star point connection and motor terminals The Star point connects the 3 windings to a common point The DIRECT DRIVE motor has eliminated the need for gearboxes pulleys and belts The Rotor is connected via a single shaft to the agitator The single shaft design also eliminates the need for extra seals which are needed in conventional multi shaft designs Connect the 3 stator connectors the correct way round otherwise the motor will not run and give fault code 136 The stator is marked R B Y SENSDR Resistance measured at the Motor Controller is twice resistance per winding eg between red and blue is Specifications Phase 1 1 3
46. amage to Smartdrive If there is an uncontrolled RMC TVA 50HP 1 2 inch pipe water heating source e g a wet back or solar heating For instantaneous gas hot water supply system fit a Hot n Safe Valve This will ensure the hot water temperature remains within safe limits LOW INLET WATER PRESSURE A slow flow rate less than 5 litres per minute into Smartdrive will be improved by fitting large bore inlet hoses p n 426123 DRAINING Check that the standpipe or tub are free from lint and other obstructions Draining must comply with local by laws SAFETY Smartdrive is not intended for use by young children or infirm persons without supervision Never reach into Smartdrive if the wash bowl or agitator is moving Press START PAUSE and wait until Smartdrive has completely stopped before opening the lid ACCESSORIES AND SPARE PARTS Inlet Valve Cap Used when no hot water inlet hose connected Part No 38849 Hose Inlet Long 2m Part No 422680 Hose Inlet Large Bore For water low pressure Part No 426123 Drain Hose Extension 1 1m Part No 425627 DECK Top amp Bottom Balance Rings 5 Agitator 4 0 SMARTDRIVE COMPONENTS CONSOLE Hot Valve Lid Switch Cold Valve phase 1 amp 2 not 2 5 Mixing Chamber P ES Spray Nozzle Motor Control Module Qut of Balance lever Lid Switch Phase 2 6 Outer Bowl Inner Bowl Suspension Rod Rotor Position Sensor RPS
47. ance auto rinse other The number of beeps at the end of the cycle With Smartdrive powered on push the OPTIONS button and hold down for 4 seconds The Adjust Options Menu will be displayed Push the small button next to the option to be adjusted The display will change to the choices available for that option To set the option push the small button next to it The display screen will highlight the selection before returning to the main screen 82 AUTO WATER Auto Water Level Adjustment The water level that Smartdrive fills to on auto water level may be Auto Water Adjust adjusted Select AUTO WATER Use the MORE or LESS buttons to decrease or increase the fill level NB If there 15 not enough water for the load check by pausing Smartdrive and pushing the clothes down to see how much spare water is at the bottom of the bowl Clothes often float and Smartdrive can sensethe water under the clothes cancel less gt more TEMP Wash Water Temperature Adjustment The wash temperatures can be adjusted Select TEMP Use the Water Temp Adjust DOWN or UP buttons to decrease or increase the wash temperature Select OK to save the new temperature settings Each move up or dn A gt up down is approximately 19C cancel OK AUTO RINSE Rinse Default Options This menu changes the rinse option to which Smartdrive defaults Rinse Defaults Spray and deep is the standard rinse default It may be desirable to chang
48. are two exceptions Phase 4 Only Check that the product is not asleep There is a mode in the motor controller where it can shut down the event of a transient the mains This be caused by the thermal trip on the pump i e pump block If this occurs the module will not restart unless the power 15 turned off at the wall for at least 90 seconds The module is not damaged and there is no need to replace the motor controller Phase 5 Only The pump is used as part of the power supply if the thermal trip goes on the pump the product will power off and the cycle will not restart The thermal cut out will normally only trip on the pump if there is a pump block 2008 6 3 Flooding Check inlet hoses are not leaking Check drain hose 15 inserted correctly and that the drain 15 not blocked Check water valves are not jammed on or dripping when off Has the pressure pipe been connected when the bowl contained water The pressure pipe must be connected when the bowl is empty otherwise flooding may occur on the next cycle Alternatively Smartdrive may get Fault Code 11 Often caused by Smartdrive leaking or over sudsing See section 6 4 The pressure transducer in the Motor Controller is faulty but only if showing a fault code 6 4 Leaking Check for obvious signs of leaks from taps inlet hoses inlet washers water valves and mixing chamber There should be no signs of water within the topdeck area Check for obvious signs o
49. arings and seals may be seized 2 Check the stator resistances Check that the star point is located correctly 3 Check the Rotor Position Sensor and associated harness for water mechanical damage and corrosion Tertiary Source Motor Controller Action If the primary and secondary checks pass inspection then replace the Motor Controller 10010000 Phase 1 Motor Controller Software Trap The Motor Controller has developed a fault Primary Source Motor Controller Action 1 Power off for 5 seconds amp try again 2 Check connections between the Display Module amp the Motor Controller 3 Replace Motor Controller 59 160 161 162 163 10100000 Phase 1 to 5 Bowl Engaged During Agitate The bowl has re engaged itself during agitate Possible causes for this are a leak in the air bell bowl 15 over loaded with clothes the clutch has jammed or 15 fouled with a foreign object Primary Source Mechanical Action 1 Make sure the bowl 15 not overloaded with too many clothes 2 Check that the rotating bowl assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt 3 Check that the clutch teeth are not locked together with dirt lint etc 4 If none of the above appear to be at fault then check the air bell at the bottom of the inner bowl for leaks Secondary Source Motor Controller Phase 1 to 4 Only Action If Smartdrive is empty of water when f
50. artdrive powers off while spinning In this case there will be no fault 00110011 Phase 5 ECO Recirculation Fault The product has detected that 1t 1s losing water during recirculation Primary Source Diverter Valve Wiring Action Check diverter valve harness is correctly fastened to diverter valve Check flying lead in motor controller and connection to valve next to drain pump Secondary Source Diverter Valve Action Check diverter valve resistance If open circuit nominal is 1500 ohms replace diverter valve During recirculation check that water 1s being recirculated back into the bowl and that no water 15 coming out of drain hose If there is some water coming from the drain hose then the diverter valve could be faulty or it could be jammed with a foreign object Replace diverter valve Tertiary Source Motor Controller Action The diverter valve drive circuit may be at fault If the primary and secondary checks pass inspection then replace the Motor Controller 00110100 Phase 5 ECO Recirculation Fault See fault code 51 53 54 35 00110011 Phase 2 to 5 Rotor Position Sensor Fault The Motor Controller has attempted a motor step test and has found that the motor has not stepped to the correct position It has detected that the motor 15 connected and that the Motor Controller drive 1s operational The Rotor Position Sensor signal sensing system 15 at fault Primary Source Wiring Action C
51. ast fault is retained the memory This memory is also used to store Favourite Cycle data Optional Adjustments Mode data see later as well as special data stored during manufacture this memory will be retained when Smartdrive is powered off e f Motor Controller has No Power See Section 6 1 e Phase 1 Original Motor Controllers have a replaceable fuse 6A 32mm slow blow For diagnostics see WM51 in Appendix e Phase spare these are essentially Phase 4 functionality See WMOII Appendix Phase 1 425775 These modules stirred at 30 RPM because Smartdrive was noisy Replace suspension rods is a better solution 425775 1s now obselete Phase 2 4 check that a blade divider p n 425842 exists within the heatsink Phase 4 5 When replacing Motor Controllers ensure that size setting mode 15 entered to set size Phase 1 3 When replacing Motor Controllers enter option adjustment mode to set size The colour of the Motor Controller identifies the phase and must match that of the display Blue or white 1s Phase 1 Blue 15 Phase 2 Green 15 Phase 3 Yellow 15 Phase 4 and grey 15 Phase 5 Pressure pipe must only be reconnected when bowl is empty of water otherwise the bowl will flood Blow down pipe to release any water droplets before reconnecting Smartdrive is not isolated Even 15v will be live e Phase 1 4 use water cooling Dry out topdeck area before refitting e Phase 5 has a standby mode The 15v wil
52. ately 0 5 Imm when correctly tightened and should have maximum axial play rocking movement of 0 5mm 4 Fit the wiring harness into the securing clips Fit the rotor onto the shaft and locate on the spline Using a 16mm socket tighten the plastic nut to a torque of 16 Nm Hold the rotor stationary until it 1s secured 67 124 PUMP BLOCKAGE Pump Block error 15 fault code 37 This 15 one of the most likely problems encountered in Smartdrive See section 11 0 for more information on fault code 37 Drain the Bowl This can either be done using the pump or emptying the bowl manually If there 1s a service hatch Phase 1 4 Remove the front inspection panel by inserting a screw driver into the slot and turn anticlockwise 1 8 of a turn Pull outwards and remove Flick Starting the pump Advance to SPIN and attempt to flick start the fan on the pump motor This may alleviate the need to drain manually Draining Manually Disassemble top deck neck ring agitator and inner bowl Use a container to empty the bowl Check for foreign object by inspecting from above Removing pump hood cap and impeller Check for obstructed drain hose Other Checks Check pump hood and impeller are latest type See WMO13 in Appendix e If the product is 5kg size check that a rain shield 15 fitted to the pump p n 426292 e Check that the four bolts securing the pump bracket are tight torque 3 Nm e If the screw lo
53. ater valves have no flow control washers when used with high flow 18 5 0 SMARTDRIVE INFORMATION This information is provided to the user in Use and Care Manual It is included here for completeness The user warning information and some information on Option Adjustment mode is also in this manual 5 1 Favourite cycle GW only All Phases The user may have a particular combination of wash cycle settings that are frequently used i e Nappy wash small load of Gym gear cold water ADVANCE wash etc It is possible to programme this favourite uaa pes m setting into the memory 8 OG a METUS START weal LEVEL 1 Press and hold the FAVOURITE button until beeps are heard and the FAVOURITE LED starts to flash 2 Select the preferred wash cycle and other options using buttons as normal 3 When the desired options are selected press the FAVOURITE button again The FAVOURITE LED will stop flashing 4 The FAVOURITE CYCLE programme will be retained in memory even if the mains power is switched off SPEED 252 Customising Wash Cycles GW only Phase 3 to 5 only the wash cycles can be mini favourite cycles The Smart Drive can be programmed to automatically set the wash options and agitation time when each wash cycle 15 selected For instance the user may wish to set the Regular cycle to cold wash or set Heavy Duty
54. aulting it is possible that the pump circuit is faulty and has caused a pump out during wash This would cause the bowl to re engage during agitate and the Motor Controller to display this fault Replace Motor Controller 10100001 Phase 2 to 5 Motor Controller Fault The Motor Controller checks the voltage configuration 1 e 110v or 230V against its EEPROM on power up Should there be a mismatch this error 15 flagged Primary Source Motor Controller Action Replace Motor Controller 10100010 Phase 3 to 5 Brake Deceleration Time out Fault During the brake mode the Motor Controller has detected that the bowl has not come to a stop in the permitted time once dropping below 100 RPM This fault has been installed for software testing only 10100011 Phase 4 to 5 Motor Controller Fault The Motor Controller has internally sensed a connection 15 open circuit The cold valve cannot be operated with this condition Primary Source Motor Controller Action Replace Motor Controller 60 164 192 10100100 Phase 4 to 5 Brake Function Time out Fault This fault indicates that the Motor Controller has been attempting to brake for 20 seconds spin loads should come to rest within 10 seconds something must have gone wrong during the brake to prevent the bowl stopping in time Primary Source Wiring Action Measure check the motor harness connectors and motor for discontinuity This can be done by taking a re
55. ay Module if valve coils are not faulty 00100010 Phase 1 Brake Resistor Fault The circuit that controls the braking of the motor 15 faulty Primary Source Motor Controller Action Replace the Motor Controller Secondary Source Display Module Action Replace the Display Module If the Display Module corrects the fault then re fit the original Motor Controller 00100011 Phase 1 MC Reset Error The Display Module has sent a false signal to the Motor Controller Primary Source 12 way Harness Connection Action Check the 12 way harness connection between the Display Module and the Motor Controller Secondary Source Display Module Action Replace the Display Module 46 36 37 38 00100100 Phase 1 to 5 Water Leak Fault The Motor Controller has needed to top up the water level more than 4 times during agitate This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate The most likely cause is that Smartdrive is siphoning The other alternative is that Smartdrive has developed a leak Primary Source Pump System Action Check height of the drain hose outlet 850mm min 1200mm max Secondary Source Mechanical Action 1 Check pressure tube connection on outer bowl and Motor Controller 2 Check that the drive shaft seals and the pump house seals have not developed a leak by looking through the front inspecti
56. become blocked or kinked or has fallen off completely Alternatively the pressure transducer may be faulty Primary Source Mechanical Action Check that the pressure tube is intact not blocked with water dirt or kinked Secondary Source Motor Controller Display Module Phase 1 Action Replace Motor Controller Display Module Phase 1 00101000 Phase 1 to 5 Bowl Dis Engaged Fault While carrying out a bowl check the Display module has found that the bowl 15 not engaged even though the pressure sensor indicates that the bowl is empty Motor Controller continues to check for 2 minutes after which time the display this fault If restart 1s on this fault can take up to 4 hours to diagnose The first two areas to check are the clutch and the pressure tube If these two appear correct then the fault could be in the pressure transducer in the Motor Controller Primary Source Suds Action Too many suds too much detergent has been used Restart product when suds have disappeared or select a deep rinse option Secondary Source Mechanical Action 1 Check that there are no clothes or other foreign objects preventing the clutch from re engaging 2 Next check that the pressure tube has not come off and that it is not kinked Tertiary Source Motor Controller Display Module Phase 1 Action Replace Motor Controller Display Module Phase 1 if the above check out without fault 48 41 42 4
57. between phase amp neutral to earth The maximum resistance should not exceed I Mohm Test Smartdrive by filling using both valves draining and spinning to 1000 RPM Open lid when at 1000 RPM Check the size and the operation of the of Balance lever 66 12 3 MOTOR ASSEMBLY amp DISASSEMBLY 1 Remove the rotor by using a 16mm or 5 8 socket Lift the rotor clear and place in a plastic bag The rotor has strong magnets and can attract metal objects If any foreign objects are caught in the rotor area these may cause the magnets to wear and create a fine black powder which will permeate through the whole appliance 2 Unscrew the 4 bolts securing the stator to the outer bowl using a 3 8 socket 3 Lift the stator clear of the shaft turn over NB When placing the stator on a work bench ensure the em RPS connectors are facing upwards or damage can result Do not place the stator inside the rotor ASSEMBLY 1 Wire up stator before locating stator into position CHECK Red Blue amp yellow wiring is correct 2 Grease the stator side of the clamp plates and the inside section of the stator that fits over the bearing Fit the clamp plate and spacer assembly to the back of the stator Locate the stator into position It will only fit in one position 3 Refit the clamp plate onto the stator and tighten the four 3 8 bolts to a torque of 5 Nm NB The stator should have a slight radial movement of approxim
58. cating the pump hood is loose torque 3 Nm this can cause pump block error Pump Retaining Clip Drain Pump To remove the pump turn it towards the front of Smartdrive until the locking tab prevents further turning then release the locking tab by pulling it away from the pump Continue to turn the pump will disengage When refitting the pump making sure that the bayonet fixture is located correctly Twist the pump away from the front of Smartdrive until the locking tab clicks into place NB Approximately 1 litre of water remains in the pump sump after pump out and can spill out when the pump 15 removed However by tilting Smartdrive past 45 degrees and blowing down the drain hose this can be alleviated There is 230V AC at the pump terminals the whole time Smartdrive is switched on at the power point 68 12 5 SHAFT amp BEARING REMOVAL im Fit the spline tool over the shaft Remove the 1 4 AF shaft retaining nut securing the shaft 2 Lay the outer bowl on its side before removal of the shaft This ensures that the shaft does not fall directly onto the floor NB The shaft can only be removed towards the inside of the outer bowl Remove the shaft If the shaft is difficult to remove use a puller and a mandrel Refit the thick stator motor clamp plate onto the outer bowl and secure with the four stator mounting bolts The stator clamp plate may be used to hold the legs of the puller in place SHAFT REMO
59. chanical lid switch fitted on the display The display must connected to a phase 4 motor controller in Phase 2 or a Phasel 4 motor controller in Phase 1 Press power to lock the settings into memory To check the settings start a cycle Incompatible settings will cause the error to recur If this happens check that the correct model numbers are fitted 10000010 Phase 1 to 5 Single Rotor Position Sensor Error The Motor Controller has found an error in the pattern received from the Rotor Position Sensor The error 15 an instantaneous error only and 15 not a permanent fault condition Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Controller or a faulty Rotor Position Sensor Primary Source Wiring Action 1 Check the Rotor Position Sensor with an RPS tester Or set RESTART off and spin product to 1000 RPM and lift lid to recreate fault Replace the Rotor Position Sensor if faulty 2 Check for corrosion on the edge connector of the Rotor Position Sensor If faulty replace sensor or harness 3 Check the contacts the Rotor Position Sensor of the Rotor Position Sensor harness to see if any have been damaged each set of contacts 1n the socket has two wipers If the distance between these wipers varies between different contacts replace the Rotor Position Sensor harness 4 If Rotor Position Sensor is an old type ensure it is cable tied 57 131
60. cs Poor quality detergents can result in residue Black marks on clothes A build up caused by the interaction of fabric softener and detergent scrud can flake off and mark clothes Do not use too much fabric softener maximum 75cc If this is a problem it is recommended that Smartdrive is periodically filled with hot water plus 1 2 cups of dishwasher powder and left to soak Grey marks on clothes Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes If this is a problem it 15 recommended that Smartdrive 15 periodically filled with hot water plus detergent and left to soak Dve transfer Wash and dry non colourfast clothes separately Non colourfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes Tangling Washing with too much water 1 e under loading can cause the clothes to tangle around each another Do not load Smartdrive by wrapping clothes around the agitator Iu 6 0 SMARTDRIVE PROBLEMS 6 1 If Smartdrive Appears To Have No Power If the module appears to be dead no power then check the following Replace the Motor Controller if none of the above faults are found NB Ensure product is empty of water when pressure tube is reconnected If the product 1s phase 1 to 4 ensure that the console Is the external mains plug switched on and live Are all plugs connected into the Motor Controller Phase 4 Only Check that the product is n
61. cycle by sounding a series of warning beeps These beeps are designed to be noticeable In some circumstances e g shift workers new baby in the house etc the user may wish to increase the number of beeps or eliminate them altogether They may be adjusted as follows WASH PROGAESS gt o Short Ria Wash Beeps Het 5 20 Beeps SPEED Select the OPTION ADJUSTMENT MODE by pressing and holding the START PAUSE button then pressing the POWER button Use the WASH OPTIONS button and LEDs to select the required option Pressing the WASH OPTIONS button will cause the LEDs to change Phase 3 5 Time Saver LED on Top 15 beeps Soak LED on Middle 5 beeps default Water Saver LED on Bottom 0 beeps Phase 1 2 Wash amp Soak LED on Top 15 beeps Time Saver LED on Bottom 5 beeps default No LEDs on 0 beeps To return Smartdrive to Normal operation press the POWER button 29 7 4 Adjusting the Volume of Water Used the Water Saver Option GW only Phase 3 to 5 You can increase or decrease the volume of water added during the shower rinse on the Water Saver option Enter the Option Adjustment Mode Use the WATER LEVEL buttons to select the volume of water you wish to be used in the shower rinse HIGH WATER LED ON more water MED WATER LED ON Default set water volume LOW WATER LED ON less water Press POWER to return to normal mode 7 5 Auto Water Fill Level Adjustment
62. d an essential tool for servicing the ActiveSmart refrigerator however it is less essential with Smartdrive and DishDrawer but will easily provide all the service information The information displayed on Smartdrive includes e Product Description and phase e Fault Information up to the last 4 faults e Fault codes 81 106 are Comms faults Smarttool may not always be able to diagnose these faults e Service Information Smarttool Bx Info Service Info Product Info RA SD 9200 13 Machine Size ii splaw Model waltage 230w LI zplaw Micra version d EE Version T Machine Cycle Coun 0 Hot Be Flag Hot hat LAST LSER WARNING Hone CURRENT FAULT Fault Lag Fault Cade 131 Cycle Count fault 0 Cycle Position Spin Ourput Pattern A OFF B OFF C OFF A OFF B OFF C OFF Of x service Into Product Infa RA i 5D m eco SIZE SWITCH ERROR The Display size svaich sett ng does nat mach thal storec in memory PRIMARY ACTION Rezelec the size of Ihe mazhine Ey using the SIZE SETTING MODE Push and hold the water temp up botton then press the power buton SIZE sETTINS MOOS set Ihe size far pushthe wesh temp up button then the power button Ia set the size for push the water ewel button then the power button To za the sice puslillie spin speed up button then the power button This has loc
63. d and Smartdrive will continuously RESTART ON 15 the default state This forces Smartdrive to retry when a problem occurs While servicing Smartdrive turn RESTART OFF This will allow any fault in the system to show up immediately To enter Diagnostic Mode turn the power on at the power point and off at the console Press and hold the WASH TEMPERATURE DOWN button then press the POWER button Smartdrive will give 2 short beeps Phase 3 Only press ADVANCE button once From Diagnostic mode use the WATER LEVEL DOWN button to turn the RESTART on off LOW WATER LEVEL LED OFF RESTART OFF LOW WATER LEVEL LED ON RESTART ON Default RESTART status can be easily identified when Smartdrive 1s first turned on e If none of the 5 leftmost green wash progress LEDs on the RESTART is e If the 5 leftmost green wash progress LEDs are flashing the RESTART is off NB RESTART is a service aid only and should be left ON in the customer s home To return to normal operation and to reset the RESTART feature to the default setting power off Smartdrive 8 5 RECYCLE After servicing Smartdrive may require an extended test where Smartdrive can be left to complete a number of wash cycles By turning on RECYCLE Smartdrive will continuously repeat the selected wash cycle until RECYCLE is turned off Enter Diagnostic mode as described above RESTART Use the WATER LEVEL UP button to turn RECYCLE on or off MEDIUM WATER LEVE
64. d correct out of balance loads follow the instructions below 1 Enter the Option Adjustment Mode as explained in section 7 0 2 Usethe HEAV Y DUTY button to select the Out of Balance recovery option you prefer DUTY light on automatic HEAV Y DUTY light off 2 stops 3 Press POWER to return to normal mode 2 s 9 0 DIAGNOSTIC MODE Allows the following status information to be Allows control of the following determined Pump Last Fault Hot Water Valve Lid switch status Cold Water Valve Out of Balance switch status Restart Size Recycle Additional information Hot Bowl Flag For IW information see Appendix E 8 1 WHAT WAS THE LAST FAULT To enter Diagnostic Mode turn the power on at the power point and off at the console Press and hold the WASH TEMPERATURE DOWN then press the POWER button Smartdrive will give 2 short beeps Phase 1 amp 2 Only press ADVANCE button once From Diagnostic mode press the SPIN buttons until the HOLD and SLOW SPIN LEDs are on Diagnostic mode level 3 The WASH PROGRESS LEDs will now display the fault code Note This window for the LED is not 128 64 32 16 8 4 2 1 there on some LW amp AW models O O O O O The LED will still be visible under short rinse spin the panel for diagnostic purposes wash Note The spin LED is used for optical download When downloading it may be flickering It will not necessarily be part of the Fault Code 3241641
65. de IW Models IW509 IW609 IW709 IWC09 IWMIO IW710 IWL10 W810 IWECO Models Specifications for IW Models Size Width Wash Load Capacity Compact 5 560mm IW509 IWCO09 5 5kg Medium 6 600mm IW609 IWMIO IW710 6 5 Tkg Large 7 650mm IW709 IWLIO W810 7 5 8kg Water consumption per fill with clothes load Compact Medium Large High 65 litres 62 litres 90 litres Medium high 58 litres 65 litres 76 litres Medium 47 litres 52 litres 61 litres Medium low 33 litres 38 litres 47 litres Low 22 litres 25 litres 32 litres Recirculating Valve 80 1 5Kohms 20 C Only fitted to INMIO IW710 IWL10 W810 Pump Water Valves Stator Rotor RPS all as Phase 5 Smartdrive INTRODUCTION to IW This Service Supplement contains specifications size setting and diagnostic mode ined nan d gs Sors piet The first Intuitive Washer IW was introduced in apad a Phase 5 Smartdrive in 1999 Three models were gers released IW509 IW609 and IW709 These v products were upgraded in 2000 to include recirculation these products are called Intuitive ECO These products were 9 non recirc IWMIO IW710 IWLIO and W810 ey how dicey PERFORMANCE CHANGES The Eco Active wash with Recirculation Only IWM10 IW710 IWL10 W810 The Eco Active wash of the Intuitive Eco is a 2 step wash process that combines top loader and front loader washing technologies Wash 1 DETERGENT ACTIV
66. e Sensing e Phase 1 4 uses a thermistor for sensing the water temperature It is located within the Motor Controller User can adjust the warm temperature by going into the Option Adjustment Mode e Phase 5 GW uses a thermistor for sensing the water temperature It is located in the mixing chamber This 15 a replaceable item and has a resistance of 10k ohms 259 12 5k ohms Q 209C Phase 5 MW is not fitted with a thermistor Cold water temperature is the same as the cold water supply Hot water temperature 15 the same as the hot water supply The warm water temperature 15 achieved by pulsing hot or cold valves User can adjust the warm temperature by going into the Option Adjustment Mode Phase 5 LW amp AW is not fitted with a thermistor Cold water temperature is the same as the cold water supply Hot water temperature is the same as the hot water supply The warm water temperature is achieved by turning both hot or cold valves on User can adjust the warm temperature by adjusting flow of taps Fault code 11 will result 1f the resistance of the Thermistor 15 outside the normal limits fault 1s probably due to an open circuit the Sensor line For more information on water temperature adjustment see section 7 1 If the required temperature cannot be attained a Smartdrive will give a user warning see section 10 0 NB Poor temperature accuracy will result if a digital water valve 1s used in place of a proportional valve or if the w
67. e the type of rinse selected for a number of reasons If there is single spray amp deep problem with impurities in the water supply a better wash may be attained by changing the rinse option to 2 deep rinses To conserve double shower water select a single deep rinse or a shower rinse Single Short spin followed by 1 deep rinse Double 2 deep rinses Spray amp Deep Spray rinse followed by 1 deep rinse Shower Shower rinse Shower rinse alternately showers the clothes with water and spins them to remove the sudsy water It is not designed to be used with fabric softener as a shower rinse does not use a deep rinse so it cannot dispense fabric softener correctly OTHER OPTIONS Other Defaults Creasable Spin Speed The Creasables fabric care option defaults to a slow spin speed 300rpm However a medium spin speed 700rpm may be selected Select OTHER Select CREASABLE SPIN Select MEDIUM Creasable Spin OOB Beeps OUT OF BALANCE Recovery While Smartdrive 1s spinning if 1t senses the wash load is out of balance it stops It retries spinning up to three times If an unbalanced load 15 detected there are two recovery options Automatic Recovery Option Smartdrive tries to automatically correct the out of balance load It fills with water and agitates to redistribute the load before trying to spin up again on the LCD is highlighted Machine Stops Option default Smartdrive will stop give a short bur
68. ect If the out of balance switch shows signs of corrosion replace the switch Check the harness to the switch 1s connected correctly If the harness terminals show signs of corrosion then fit a new harness 4 Check the suspension 15 not catching Secondary Source Motor Controller Display Module Phase 1 Action Replace Motor Controller Display Module Phase 1 49 44 45 46 00101100 Phase 2 to 5 Water in Bowl During Spin The Display has sensed a water level the bowl during spin This may be caused by a slow pump out rate due to pump hose or pump partial blockage Primary Source Pump System Action 1 Check that the pump hose 15 not squashed or kinked 2 Check the length of the drain hose and try to reduce the length if excessively long A 1 metre extension hose of the same diameter fitted to the existing hose 15 the maximum allowable length 3 If the bowl is empty of water remove the pump from the pump housing and check that it 1s not blocked Also check that the drain hose 16 not blocked 4 If the bowl contains water then service the pump from top of Smartdrive by removing the top deck and inner bowl Bail out the water remove the pump cap and hood and clear the pump of any obstruction 5 Check that the water 15 not siphoning back into Smartdrive when the pump turns off when the spin speed reaches 600 rpm Secondary Source Motor Controller Action Replace Motor Controller 001011
69. ecting the internal pressure hose ensure the product is empty of water Water inlet flow problems are normally indicated by HOT amp or COLD LED s flashing this could mean the taps are off or the filters blocked Inlet hose filters should be fitted with the dome pointing into the flow of the water on the tap end of the inlet hose If the drain hose 15 pushed too far down into the standpipe Smartdrive could siphon during rinse The motor has a direct drive and has no gears There have been 3 different stators and 2 different rotors since introducing Smartdrive The inner bowl floats when the product is full of water The inner bowl has balance rings which have sealed compartments full of water These self balance the bowl during spinning The pump has a thermal cut out which can take up to 15 minutes to reset This can occur during a pump block fault code 37 When servicing the pump consider fitting a pump hood kit to Phase 2 5 See WMO013 in Appendix When servicing a 5kg Smartdrive pump consider fitting or a pump shield p n 426292 Phase 1 4 See WMSI in Appendix B When servicing Phase 2 3 Smartdrive consider fitting a condensation kit to the console area See WM80 In Appendix B Option Adjustment Mode Press START PAUSE and hold POWER Diagnostic Mode Press WASH TEMP DOWN and hold POWER Size Setting Mode Press WASH TEMP UP and hold POWER Warranty does not cover problems caused by the user for example user warnings Pump blocks
70. ed to minimise the amount of water used during a Regular or Heavy Duty wash cycle When Water Saver 1s selected Smartdrive alters the rinse to a give a shower rinse A shower rinse alternately showers the clothes with water and spins them to remove the sudsy water e Water Saver option is not designed to be used with fabric softener The shower rinse does not use a deep rinse so it cannot dispense fabric softener correctly e There are some wash loads that may not suit being washed using the Water Saver option For example loads that have a lot of sand or sawdust etc in them or garments where the colour still runs from them e Smartdrive will spin slightly longer NU AMOUNT OF WATER USED IN THE WATER SAVER RINSE MODEL SHOWER RINSE SPRAY amp DEEP RINSE Large 60 litres 115 litres Medium 50 litres 105 litres Compact 40 litres 90 litres Please note these are approximate figures for high water level The Time Saver or Soak option can be used with the Water Saver option push the wash options button until both options have been selected NB Water Saver 15 only available on the Regular and Heavy Duty cycles If Water Saver 15 selected the Wool Delicate or Permanent Press cycle Smartdrive will skip this option 5 6 Fabric Softener Dispenser Phases The fabric softener goes into the dispenser on the top of the agitator The dispenser is designed to automatically deliver softener into the final rinse Here s
71. eel grade 430T Lid Console Outer Bowl Agitator Polypropylene Touch Panel Polycarbonate Water fill temp Default settings Hot 609C Cold as per supply temperature Hot Warm 50 C Inlet hot water temperature is best Warm 400C at 65 and should not exceed Warm Cold 350C 75 Motor See Section 4 2 for specifications on the stator and rotor Pump See Section 4 7 for specifications Water Valves See Section 4 5 for specifications Inlet Water Flow Rate 3 litres per minute minimum Standpipe height from floor Min 850mm Max 1200mm Thermistor Phase 5 NTC type temperature sensor Resistance 10k ohms 0 259C 12 5k ohms 209C In Phase 1 4 this part 1s not serviceable and mounted within the Motor Controller Inner Bowl Speed Fast Spin 1 000 RPM CAUTION Medium Spin 700 RPM Slow 300 RPM ALL TERMINALS Stir Speed 25 RPM AND INTERNAL Fabric Softener Dosage 75cc PARTS SHOULD Electric Suppl 220 240V AC 50H BE TREATED ectric Supply Z Max Current 2 8 amps AS LIVE Acceptable weights for the Inner Bowl Small 5kg 10 9 11 5kg Medium 6kg 8 9 9 4kg Compact 7kg 7 0 7 5kg 3 0 INSTALLATION TRANSIT RESTRAINT REMOVING BOWL PACKER AND ACCESSORIES ROTATE Po Remove the outer packaging Leave Smartdrive standing upright Lift the lid and remove the bowl packer Remove hoses and accessories REMOVING TRANSIT RESTRAINT Rotate the agitator anti clockwise for 3 revolutions This unscrews the FRANSIT transit restrai
72. endix B Pressure sensor and EEPROM on Phase 1 1s in display not phase 1 spare Condensation kit may be fitted to phase 2 3 Smartdrives see WM80 in Appendix B zb a 4 5 Water Valves The electronics control the water valves so that a constant water temperature 15 achieved in the bowl irrespective of the temperatures and pressures of the household hot and cold water systems To achieve accurate water temperatures a proportional water valve is used on the cold water inlet Unlike conventional water valves which are either fully on or fully off the proportional water valve can be controlled so that it can turn on at any water flow rate between fully on and fully off Proportional Valve Standard Valve White or Blue Red or Yellow Shape of water valve Has no stand offs within Has four stand offs visible within plunger outlet nozzle nozzle Difference between a Proportional and Standard Water Valve Specifications Phase 1 to4 12 Volts DC Posilock contacts Hot Valve Digital Valve Resistance 15 ohms 20 C Cold Valve Proportional Valve Resistance 15 ohms 20 C Proportional valve fitted to cold on all models Standard Valve on hot Phase 5 24 Volts DC with RAST 2 5 Connector Hot Cold Digital Valve Resistance 64 ohms 20 C Cold Valve Proportional Valve Resistance 64 ohms 20 C Proportional valve fitted only to cold on GW and IW models Standard Valv Flow Rate 10 L per minute max Proportional Valve Flow Rate 16
73. f leaks in the standpipe drain hose pump and air bell The pump can leak if the pump bracket is not secured properly Check size setting of Smartdrive is correct 10 110 Check that the high water level is acceptable Acceptable limits 10 110mm from the top of agitator to the water If it is less than 10mm then splashing may be a problem Empty bowl remove then refit pressure pipe to Motor Controller then retest If water level 1s outside these limits replace Motor Controller If all these fail the best way to check leaks 15 to fill the bowl with water and detergent and identify the leak point If there 15 no service hatch the feet may be fully extended Otherwise it could be that Smartdrive was overloaded or in a humid environment Too much detergent could have been used Phase 1 3 A new neck ring for the outer bowl will reduce phantom suds leaks Changing impellor the pump should also reduce the incidence of these leaks Phase 1 See WMO95 in the Appendix B Water can leak onto the floor during spin 6 5 Noisy If the user 16 complaining about noise it may be in a number of different areas Is the noise during spin Is it a banging sound this would typically be the drain hose inlet hoses mains lead or harness If it is an out of balance noise check level bias spring and balance rings If it is a clunk that occurs up to 3 times per cycle this would be a bowl check It occurs when Smar
74. g ohms phase to phase Reed switch for MW GW IW amp Series IW509 I W609 chamber AW LW MW no lid Selni pump 33 ohms IWECO 10 IWL10 IWMIO thermistor recirc IW710 W810 DISPLAY TYPE IDENTIFIER CAPACITY DIMENSIONS AW LW No cycle buttons 560x560x920h 4 cycle buttons 600x600x920h 650x650x920h LCD Display The front panel label names Fisher amp Paykel Frigidaire Kelvinator Shacklock etc are identical T4 A simple test to see if module is phase spare enter Diagnostic mode Press WASH TEMP amp POWER Press ADVANCE if it beeps then the motor controller is a PHASE 1 spare p n 426418 Size setting and all fault codes are as phase 4 TABLE OF CONTENTS 1 0 INTRODUCTION 1 1 HOW TO SERVICE SMARTDRIVE IF SMARTDRIVE HAS NO POWER SEE SECTION 6 1 Power off at the mains socket Wait 2 minutes Power on IF SMARTDRIVE IS DISPLAYING A FAULT SEE SECTION 11 0 This may be identifiable by an unusual combination of LEDs displayed on wash progress LEDs Smartdrive will be making continuous sound of beeping repeating once every second and will be PAUSED Phase 1 3 Only press spin buttons until the SPIN HOLD and SPIN SLOW LEDs are on The wash progress LEDs correspond to 8 binary fault code with the spin LED representing the least significant bit AW leftmost LED may B be obscured by the front
75. hamber consisting of a number of individual cells When Smartdrive is filling with water the pressure on the air in these cells increases as the water level rises until eventually the inner bowl floats upwards and disengages the driven spline from the drive spline This action frees the agitator from the inner bowl and allows it to move freely in both directions When the water is draining from Smartdrive the pressure on the air trapped in the cells of the flotation chamber decreases allowing the inner bowl to settle back down onto the drive spline and re engage the driven spline thus allowing the agitator and inner bowl to turn as one unit The floating bowl is also used to detect if the user has selected the correct water level for the size of the clothes load in Smartdrive The point at which the bowl starts to float 1s determined by the water level and the size of the load The ereater the load the more water 1s needed before the inner bowl will float By detecting the point at which the bowl floats Smartdrive can determine whether the correct water level for the particular clothes load has been chosen by the operator If the operator has chosen a level that 1s too low for the load Smartdrive will override that choice and fill to the correct level This is to ensure optimum wash performance and minimal clothes wear If the user has selected a level that 1s higher than necessary Smartdrive will still fill to the users selected level NOT FLOATIN
76. have recirculation fitted Bottom right button is LifeCycles WHAT PHASE SIZE amp MODEL IS YOUR SMARTDRIVE PHASE YEAR FRONT PANEL MODEL NUMBERS MOTOR CONTROLLER COMPONENTS MODEL COLOURS TYPES A fe PHASE I 1991 93 Grey Background GW500 GW600 GW700 Blue w white 12v water valves 15 ohms Stator 2 6 MW GW MW050 MWO060 650 Pressure Transducer ohms phase to phase Mechanical lid 070 display Water cooled switch Selni 33 ohms amp Compreci PHASE 1 spare has phase 4 26 ohms pump fault codes PHASE2 1993 95 Grey Background GW601 GW701 Blue Water cooled 12v water valves 15 ohms Stator 12 2 LW MW MWO061 MWO 71 ohms phase to phase Mechanical lid GW switch mostly Compreci 26 ohms or Selni 33 ohms pump PHASE3 1995 96 White Background GW503 GW603 GW703 Green Water cooled 12v water valves 15 ohms Stator 12 2 LW MW with yellow MW053 LW035 ohms phase to phase Reed switch for GW green buttons lid Selni pump 33 ohms PHASE 4 1996 98 White Background GW508 GW608 708 Yellow Water cooled 12v water valves 15 ohms Stator 12 2 Series 8 with yellow MW058 LW085 AWOS5 ohms phase to phase Reed switch for blue buttons lid Selni pump 33 ohms 5 1998 2001 Various colours GW509 GW609 Grey Air cooled GW amp IW 24v water valves 64 ohms Stator 32 Series 9 059 LW095 have thermistor in mixin
77. heck the Rotor Position Sensor harness for continuity and that the connectors are correctly applied to the Rotor Position Sensor and to the Motor Controller Secondary Source Rotor Position Sensor Action Check Rotor Position Sensor with RPS Tester or Replace Rotor Position Sensor Tertiary Source Motor Controller Action The Motor Controller motor sensing circuitry may be faulty Replace Motor Controller 00110110 Phase 2 to 5 Motor Motor Control Step Fail The Motor Controller has attempted a motor step test and has found that the motor has not stepped to the correct position The Motor Controller has detected that there is no motor current This indicates that either the motor is not connected or the Motor Controller motor drive 15 faulty Primary Source Wiring Action Check the continuity of the motor harness and that the connectors are correctly applied to the stator and to the Motor Controller Secondary Source Motor Action Check resistance of motor phases Check the brass bridge terminal on the stator is not open circuit or burnt Otherwise replace stator Tertiary Source Motor Controller Action Replace Motor Controller 00110111 Phase 3 to 5 System Step Fail Primary Source Rotor Position Sensor Action 1 Check Motor amp Rotor Position Sensor wiring 2 Check Rotor Position Sensor with RPS tester 53 56 57 58 59 60 00111000 Phase 4 to 5 Bowl Check Fault While carr
78. hen press the POWER button This will give either of the following options in the LCD screen IW509 IW609 W709 MACHINE SIZE SETUP size is determined in the conventional 5 7 way with sizes 5 6 amp 7 6 IWCO09 IWMIO IW710 MACHINE SIZE SETUP IWL10 W810 560 650 size is determined by product width in mm 600 no size The LCD screen has a number of options Pushing the button alongside the appropriate machine size or product width will select and highlight the size Pushing the POWER button will set the size into the module s memory 287
79. how it works on the Heavy Duty Regular and Wool Cycles 1 Fabric softener remains in the dispenser cup during the fill agitate and drain phase of the wash programme 2 During first phase of the spray rinse it 15 centrifuged out of the cup into the body of the dispenser 3 The fabric softener is held hard up against the sides of the dispenser body by centrifugal force throughout the spray rinse 4 Atthe end of spray rinse the softener drains out of the dispenser down the centre of the agitator where it is dissolved in the incoming deep rinse STAGE 3 STAGE 4 water STAGE 2 For the Delicate and Permanent Press cycles the fabric softener remains in the dispenser cup throughout the wash and first deep rinse Smartdrive then spins to release the fabric softener delivering it down agitator stem as Smartdrive fills for the final rinse Scrud If fabric softener 15 used regularly it will eventually cause a build up within the outer bowl This can result in black flakes present in the wash load If this is a problem it is recommended that Smartdrive 1s periodically filled with hot water add dishwasher powder and left to soak x SY s 5 7 Wash Performance Information Phases Creasing Creasing can be caused by Over loading Smartdrive or the dryer Permanent Press or Delicate cycles have been designed to minimise creasing they use a lower spin speed Do not leave wet clothes to sit the washer or laundry baske
80. ically retry this 3 times before giving an out of balance user warning If the out of balance recovery 15 set to enabled see section 7 6 Phase 3 5 Smartdrive will refill the bowl with water to redistribute the load Smartdrive will only try this once before sounding a user warning Intermittent Lid switch Check resistance and operation of the lid switch Spray Spin amp suds Too much detergent can cause final spin to stop and respin 4 times This is due to suds build up between the bowls Normally get a suds user warning A less likely cause of slow spinning is hot bowl flag Smartdrive activates this flag after a Hot or Warm Hot fill Smartdrive will only spin to 700RPM The outer bowl plastic will not withstand a 1000RPM spin if it is hot This flag may be cleared in Diagnostic mode Phase 1 can inadvertently set the hot bowl flag if the warm or hot fill cycle 1s interrupted This will restrict the maximum spin speed to 700 RPM The Motor Controller or Display will not be faulty 6 7 Poor Wash Performance Linting There are no serviceable parts or filters associated with linting Wash Performance Check the following e Ensure the user selects the correct water level for the wash load e Check the size is set correctly see section 9 0 Check the High Water level is within limits as defined section 6 4 If the water level is outside these limits then replace the motor controller e If auto water level i
81. ing to be adjusted 1 e Cold Cold Warm Warm Warm Hot Hot o ee oa Use the ADVANCE button and WASH PROGRESS LEDs to increase or Wash decrease the temperature Each time the ADVANCE button is pressed the WASH PROGRESS LEDs will advance one position to the right This On increases the temperature by approximately 19 C When the spin LED is on Wan the ADVANCE button is pressed the spin LED will go off and the left O Saver O Cold hand long wash LED will turn on This 15 the coldest setting The setting can then be advanced through again to achieve the required temperature Select the next temperature range to be changed with the WASH TEMPERATURE button Repeat Step 3 Each Temperature range can be adjusted using this method To return the machine to Normal operation press the POWER button Approximate 9 min 6 min Temperature Wash Wash Range LED on LED on Water Temperature Settings Cold water only Underlined figures are the default settings temperatures are expressed in Phase 1 and 2 temperatures are lower NB If the temperature of the cold water supply is above the setting a cold water user warning will sound because the machine will be unable to control the water temperature down to the required temperature Readjust cold temperature to cold only or a temperature that 1s above the cold water supply 7 2 Rinse Options Phases Smartdrive may be used in a large number
82. kedthe size into memory To check size is oot stort From Diagnostic Mode press the START button to begin a download The optical download is performed on the Spin LED If the download 15 not received first time hold the light pen at a different angle or distance The Smarttool software may be downloaded from the Fisher and Paykel web site NB The first version of Smarttool used the Palm Pilot Smarttool no longer supports this product 78 Appendix D Tools for Servicing Smartdrive SERVICE TOOL KIT PART NUMBER 502009 SHAFT THIMBLE EXTRACTION A WASHER 502001 PLAIN WASHER THREADED SHAFT M12 502009 Bearing Puller Kit This kit is shown above and is used for insertion and extraction of bearings The extraction washer 15 available separately 502034 Rotor Puller Adapter This tool is used to extract the rotor when the plastic nut 1s broken 502105 Rotor Position Sensor This will connect directly to the RPS or Phase 1 Motor Controller It requires a 9 volt battery to operate 502180 Rotor Position Sensor edge connector Required to connect to all Motor Controllers Rotor Position Sensor interconnection lead for Phase 2 4 Motor Controller Rotor Position Sensor interconnection lead for Phase 5 Motor Controller 279 E 1 2 IW SMARTDRIVE SERVICING IW Quick Reference Guide Appendix E The Intuitive Washer can display the most recent user warning and fault The Intuiti
83. l RECYCLE 16 turned off The status of RECYCLE is indicated during normal use when Smartdrive is first turned on If none of the FABRIC CARE LED s are on recycle is off If all of the FABRIC CARE LED s are flashing recycle is on NB Recycle is designed as a service aid only and should be OFF the customer s home To return to normal operation and to return recycle to the default setting switch Smartdrive off at the wall If this does not reset the state then RESTART and RECYCLE must be reset in EEPROM To set these states hold down the button adjacent to the LCD for 2 seconds Smartdrive will beep once HOT BOWL FLAG If Smartdrive has been filled with hot water and has not had a cold rinse Smartdrive will not spin up to its full speed of 1000 RPM its maximum speed will be reduced to 700 RPM To remove this flag enter the Control Option mode and push the button beside the words HOT BOWL CLEAR or put Smartdrive through a complete final rinse NB The drain pump test water valve test restart recycle and hot bowl flag can be accessed from any level the diagnostic mode SIZE SETTING MODE for IW It is important to set the size of Smartdrive into the Motor Controller s EEPROM whenever a replacement Motor Controller or Display Module is fitted to Smartdrive Failure to do so will result in fault code 9 To set the size turn the power on at the power point and off at the console Press and hold the FABRIC CARE button t
84. l power off at the end of the cycle or after 15 minutes without use The power button must be used to wake up Smartdrive e Phase 5 uses the pump as part of the power supply If the pump blocks Smartdrive could power off Water Level Measurement Pressure Sensor Smartdrive 15 fitted with a pressure sensor which can fill to any water level The pressure sensor 15 incorporated within the Motor Controller and cannot be removed The pressure pipe connects from the Motor controller to the air bell at the bottom of the outer bowl It is part of the harness assembly On Phase 1 the pressure sensor is on the Display Module 4 Display Module The Display Module contains a microprocessor whose function is to take the inputs from the front panel and send the appropriate command to the Motor Controller Module It also controls the output to the display LEDs and beeper Test the Display LEDs Power on at the wall This illuminates all DELAY WASH PROGRESS LEDs for 2 seconds Check the operation of all the switches and check the appropriate LED OL om Ow lights c zc oe that the LEDs are not bent Open haw UATE iind velit REGULAM pes up housing with power off and If not all LEDs illuminate check 9 a O O reposition the LED Replace if there is any sign of s MODEL corrosion
85. lance lever IF SMARTDRIVE WILL NOT START it could be that the lid switch indicates that the lid is open IF SMARTDRIVE IS LEAKING SEE SECTION 6 4 IF SMARTDRIVE IS NOISY SEE SECTION 6 5 IF SMARTDRIVE HAS OTHER FAULTS SEE SECTION 6 0 If you have Smarttool it will identify the last four faults and the last user warning It will provide appropriate servicing instructions 1 2 SMARTDRIVE SERVICING Quick Reference Guide Smartdrive is not isolated Even low voltage 5v and 15v are live During normal operation only one LED should be flashing This is the leftmost wash progress LED when Smartdrive is Paused The product has a diagnostic mode which allows the fault information to be displayed Diagnostic mode level 3 indicates last fault If there are no wash progress LED s ON it would be most unlikely that the Motor Controllers has failed Motor Controllers and displays of different phases are different colours Both motor controller and display must be of the same colour to be compatible Phase 1 to 4 motor controllers used water to cool the electronics The water temperature is regulated by a thermistor within the motor controller Phase 5 motor controllers use the pump to generate the low voltage power supply If the pump is disconnected Smartdrive will appear dead Phase 1 spare 4 amp 5 When replacing Motor Controllers the size must be set otherwise fault code 9 will occur when the product is started When reconn
86. lip into place above the pump bracket to protect the pump from water damage When servicing any 5kg Smartdrive without a shield for pump related problems a shield should be fitted The shield 15 available under p n 426292 To fit the shield remove the inspection hatch make sure the legs of the drain hose clamp are facing towards the centre of Smartdrive apply a small amount of silicone sealant to the shield where it clips onto the outer bowl hook the shield onto the back pillar above the pump bracket then clip the shield into place by pushing the front clip section onto the front pillar above the pump bracket zog 1 Appendix Smart Tool Upload data appliance saved appliance data Fault Code Transfer Diagnostic Information Transfer data from the device to a About E xit Build Version Jan 31 2001 08 56 41 Smarttool is an Application which is run on a PC or a Casiopea Palm Top This application may be used with the following Fisher amp Paykel products Smartdrive Phase 1 5 Washing Machine e ActiveSmart Refrigerator DishDrawer Dishwasher The fault information is downloaded from the products front panel LEDs via a light pen For a PC this is part no 425930D The PC connection is made to a serial port via a DB9 connector The Casiopea part no 813140 is available as a complete product including the light pen Smarttool is considere
87. m the end of the FLEX HOSE guide GUIDE APART The height of the standpipe or tub should be between 850 1200mm The drain hose can be trimmed to length Standpipe 950 1200 mm Place the drain hose the tub or standpipe LEVELLING SMARTDRIVE u It is IMPORTANT to level Smartdrive to ensure even spin performance quse du d m f Fit the 4 rubber inserts into the feet on the base of Smartdrive pes a ADJUSTABLE FEET Move Smartdrive to its final position a minimum clearance of 20mm EN 8 each side of Smartdrive for ease of installation a EN Adjust the feet so that Smartdrive is level and cannot rock RUBBER INSERT To check if Smartdrive is level look into Smartdrive bowl and make sure it sits slightly forward of centre FINALLY Turn on the water and check all hose connections for leaks Make sure there are no kinks in the hoses Uncoil power cord and plug into wall socket If using an extension cord ensure that it is positioned so that it does not come into contact with water or moisture INSTALLATION ENVIRONMENT WATER SUPPLY TEMPERATURES For best operation the hot water should be Hot n Safe Valves available are approximately 65 C The cold water should not exceed RMC TVA 75HF 3 4 inch pipe 35 C or the hot water should not exceed 75 C RMC TVA 50HF 1 2 inch pipe Temperatures above this may cause a fault or cause Adjustable between 35 C 65 C d
88. nt from the base of Smartdrive The wash bowl will then RESTRAINT be free to move from side to side Remove the bottom cardboard packer Tilt Smartdrive and check that the red transit restraint has come away with the packer Keep the transit restraint and packers for future use Please make sure the transit reestraint has ben removed before operating Smartdrive INSTALLATION INLET HOSES In Smartdrive there 1s a bag with e 4 rubber inserts for the levelling feet e 4 sealing washers 2 with filters e hose guide INLET HOSES Place filtered sealing washers into the straight ends of the white inlet hoses and connect to taps Dome end of washer towards tap Place sealing washers into elbow ends of the white inlet hoses and connect to inlet valves Inlet valves are marked on the back of Smartdrive H Hot C Cold NB The new inlet hoses have the filters and washers fitted Cold Supply Only If you only have a cold water supply an inlet valve cap blanking cap DRAIN HOSE MUST be connected to the hot inlet valve The cap prevents water PULL HOSE THROUGH leaking out the hot valve The cap 1s Part No 38849 DRAIN HOSE Pull the black drain hose out from the back of Smartdrive by pulling the exposed part of the hose downwards and outwards hose guide guides the drain hose over the tub or standpipe It MUST be fitted to the drain hose To prevent siphoning The drain hose should not extend more than 20 mm fro
89. odule Phase 2 to 4 Change Motor Controller Phase 5 1 Check the connection of the thermistor to the Motor Controller 2 Check resistance of temperature sensor The resistance of a good temperature sensor 15 12 5k ohms at 20C Replace if faulty 3 Replace Motor Controller 43 11 12 13 00001011 Phase 1 to 5 Pressure Sensor Fault While measuring the water level the Motor Controller has detected a negative pressure Reconnecting the pressure tube to the pressure sensor while the bowl contains water can cause this Primary Source Pressure Tube Action Check bowl is fully pumped out Remove pressure tube from pressure sensor clear pressure tube of any water and reconnect tube Secondary Source Motor Controller Display Module Phase 1 Action Replace the Motor Controller Display Module Phase 1 00001100 Phase 1 to 5 Flood Protection Error The Motor Controller has found the water level to be above the flood level and tried to pump the excess water out Either the water valves are stuck on and are letting water in at a flow rate that is higher than the pump can handle or the pump 15 blocked and can t remove the excess water Primary Source Water Valves Action If the water valves are on continuously check that the water valves turn off mechanically remove power from Smartdrive Secondary Source Pump System Action Check pump for blockage and hose for correct height and kinking
90. of different installations where the water supplies can vary In some areas the water may be contaminated in others areas the water supply may be limited Also the user may have particular preferences as to the type of rinse they use To cater for these variations the Rinse type can be changed FIRST RINSE OPTION 1 First Rinse is Spray Rinse Default setting Gives the best performance in suds removal and water usage In areas where the water supply contains solid contaminates i e bores the spray rinse action can result in these contaminates being deposited on the fabrics In this case it would be better to use Option 2 or 3 28 FIRST RINSE OPTION 2 Spin only Does not give as good a suds removal as Option 1 but uses less water than Option 3 removal but increases water usage nae Spin FIRST RINSE OPTION 3 Deep Rinse Gives better suds 5 o QAuto Fast The first rinse is always followed by a final deep rinse and spin Method of ee ee n m selecting RINSE OPTIONS e Opt 1 START 1 Select the OPTION ADJUSTMENT MODE by pressing and holding e the START PAUSE button then pressing the POWER button 2 Press the SPIN SPEED buttons to select Rinse options Hold LED ON OPTION 1 Slow LED ON OPTION 2 Med LED ON OPTION 3 3 To return Smartdrive to Normal operation press the POWER button 7 3 End of Cycle Warning Beeps GW Only Phases Smartdrive finishes each
91. on cover Tertiary Source Motor Controller Display Module Phase 1 Action Replace Motor Controller Display Module Phase 1 00100101 Phase 1 to 5 Pump Block Error While draining the water level reading from the pressure transducer has not changed for over 3 minutes There are four likely reasons for this fault One is that the drain hose has been squashed or kinked and the pump out rate has been dramatically reduced The second possibility is that the pump 15 partially or fully blocked The third is that the pump is not operating due to Motor Controller wiring or pump failure or thermal overload cut out The fourth is that the Motor Controller is not reading the water level correctly This fault could also appear if Smartdrive is pumping to an unusually high head of drain hose or into an extended length of drain hose Primary Source Pump Blocked Action 1 Run pump and check flow rate from drain hose This will identify whether the pump 15 fully or partially blocked or is functioning OK 2 Drain the product and inspect pump from the top of Smartdrive by removing the top deck and inner bowl Clear blockages if found Check the pump hood is secured tightly If this is loose this can give poor pump performance 3 Visually check that the drain hose has not been kinked Check length of drain hose and try to reduce length if excessively long 4 Check for correct resistance of the pump NB Pumps are fitted with a thermal cut ou
92. on the display and protrusions on the console When replacing Display or Motor Controller enter Option Adjustment mode to set these sizes in EEPROM To check the size setting on Phase 1 3 use DIAGNOSTIC mode 5 section 8 2 Size setting mode 15 required for Phase 1 spare 426518 Motor Controller and 426433 Display For IW see service manual Appendix E It is important to set the size switch setting into the Motor Controller s memory whenever a replacement Motor Controller or Display Module 15 fitted to Smartdrive Failure to do this will result in Smartdrive faulting with fault code 9 Accessing size setting mode 1s the best way to check the size for Phase 4 amp 5 and Phase 1 spare The size setting of Smartdrive may be checked in Diagnostic mode for all phases To set the size switch turn the power on at the power point and off at the console Press and hold the TEMPERATURE UP button then press the POWER button Smartdrive will give 4 short beeps and the pattern of LEDs will change Press TEMPERATURE UP button the COLD LED is on for 5 5 5kg 560mm wide Press WATER LEVEL UP button the LOW WATER LED is on for 6 6 5kg 600mm wide Press SPIN SPEED UP button the SPIN HOLD LED is on for 7 7 5kg 650mm wide Press POWER to exit this mode SIZE SWITCH SET UP MODE O O O RINSE FINAL SPIN RINSE ADVANCE 6 79 MED Ec 7 WARIO 1 MED O sLow PRESS TEMP UP amp POWER TO
93. ond off timing this helps clear the pump of lint Pump Motor Specifications CHECK RESISTANCE 230V AC 50Hz BETWEEN Thermal cut out fitted BROWN AND pia Rate 24 L a minute 1m Head WHITE WIRES ump motor resistance Phase 1 amp 2 SELNI 33 3 ohms 20 C Phase 1 amp 2 26 3 ohms 20 C Phase 3 to 5 SELND 33 3 ohms 20 C Pump block fault code 37 is the most common see section 12 4 for more information Always clear the pump from inside the inner bowl when this fault 15 reported Pump Retaining Clip Drain Pump Older pumps may leak along the shaft If there 1s any sign of leakage the pump should be replaced Always check the resistance of the pump windings If the resistance 15 low always replace the pump If the pump 15 hot the resistances can increase by as much as 30 before the pumps thermal cut out trips at 110 9C This can take 15 minutes to reset The cut out should only trip if there is a blocked pump Ensure there is a plastic fan on the underside of the pump Burnt out pumps can be a result of a leak in the pump seal to the outer bowl Check for signs of leaks the pump area Other fault codes are 12 13 14 44 and 62 The pump may be manually turned on from Diagnostic Mode Diagnostic mode is accessed by pressing Wash Temp Down and Power buttons together Phase 3 Only press ADVANCE key once The Regular cycle button turns the drain pump or off The Regular
94. ot asleep There is a mode in the motor controller where it can shut down in the event of a transient on the mains This can be caused by the thermal trip on the pump i e pump block If this occurs the module will not restart unless the power is turned off at the wall for at least 90 seconds The module is not damaged and there 15 no need to replace the motor controller Phase 5 Only The pump is used as part of the power supply if it is not connected Smartdrive will appear dead Check the pump resistance 1s 33 ohms If the pump is open circuit has the thermal cut out tripped This should reset within 15 minutes after tripping once the pump has cooled down If the thermal cut out has tripped check for a blocked pump Check the resistance from Phase amp Neutral to Earth This will identify if either motor wiring harness or the lid switch harness 15 shorting to the wrapper Check that the resistance of each of the water valves is 15 ohms phase 1 4 64 ohms Phase 5 Phase 2 4 Only Check the 15v supply is 11v min 17v max Phase 1 Only If fitted with an original Phase 1 Motor Controller with a fuse see WM51 ator annectlon area 1s dried out before fitting replacement motor controller Always check the pump resistance before fitting a new Motor Controller 6 2 If Smartdrive Powers Off mid cycle If there 1s a power interruption while Smartdrive 16 performing a wash cycle Smartdrive will continue when power returns There
95. otor Controller Module wiring connections PRESSURE SENSOR WM013 PUMP HOOD KIT January 2000 Phases 2 to 5 Changes have been made to the pump hood cap and the impeller to decrease the possibility of small pieces of grit and lint blocking the pump When servicing a blocked pump on Smartdrive the new pump hood kit Part Number 479188P should be fitted This kit cannot be fitted to Phase 1 or early Phase 2 Smartdrive It 1s not required on Phase 5 Smartdrive built after July 2000 Pump Hood Kit Part Number 479188P 74 s WMS1 DIAGNOSTIC FLOW CHART Sept 1992 Phase 1 only This 15 a flow chart for original Phase 1 Smartdrive Motor Controllers and Displays These are fitted with a slow blow 32mm 6A fuse Use this flow chart when there is no power to the display module and Smartdrive is powered on No power to Display Module Isolate Display Module from Motor Controller and disconnect Motor Plug amp Rotor Positional Sensor NO Plug Change faulty component E Reconnect Fit a replacement YES Pump Motor amp 6 amp fuse gt RPS and switch on Display Module amp Switch on Check Pump R P S amp Motor Programme wash cycle amp NO push YES Start Pause Y lt G LO OL LOL EE OO Ea Fit New Moto
96. ow NB This warning mode does not TM cause the product to PAUSE O Saver 1 Check that the hot water 1s connected and that the tap 1s turned on If your product Soak Wenn co Water ap Cok is set for controlled cold hot water may still be required for a cold wash 2 Check that the water temperature is not too low The water temperature may need to be 609C for a hot wash 3 Check that the hot water inlet 15 not connected to the cold water supply S A 4 Check that the filter on hot inlet hose 1s not blocked WASH 5 Motor Controller Phase 1 to 4 Thermistor Phase 5 The temperature sensor has failed Replace motor controller Phase 1 to 4 Check the resistance of the thermistor Resistance 15 12 5k ohms at 209C Replace if faulty Phase 5 6 Check the size 16 set correctly NB It is possible to get this warning when washing with cold water if the cold wash temperature 15 set at 209C or more Wash temperatures may be adjusted see section 7 1 10 2 Insufficient Cold Water Cold Water LED flashing This warning is indicated by the cold water LED flashing Smartdrive will also be dose making rippling set of 5 beeps repeated every 6 seconds and the product will be Short paused The cold water is not connected or the flow rate is too low sind Time Check that the cold water 15 connected and that the tap 1s turned on Clot 2 Check that the flow rate 15 not too low
97. panel overlay this 15 the most significant bit NB The LEDs will not be flashing IF SMARTDRIVE IS DISPLAYING A USER WARNING SEE SECTION 10 0 This may be identifiable by an unusual combination of LEDs flashing and or Smartdrive may be making a rippling sound of 5 beeps repeating every 6 seconds IF SMARTDRIVE APPEARS TO HAVE NO FAULT Find the last fault It may be accessed from Diagnostic Mode Diagnostic mode is accessed by pressing Wash Temp Down and Power buttons together Smartdrive will give 2 quick beeps in acknowledgement Phase 1 amp 2 Only press ADVANCE key once Go to level 3 by pressing the Spin buttons until the SPIN HOLD and SPIN SLOW LEDs are The wash progress LEDs correspond to the 8 bit binary fault code with the spin LED representing the least significant bit This fault would have occurred within the last 8 cycles If all the wash progress LEDs are off there is no fault Do not change Motor Controller If there is no fault above and the product will not start check that the lid switch 15 operating correctly This may also be done from Diagnostic Mode see SECTION 8 2 Set Restart OFF activate the Low Water LED while in Diagnostic mode This will allow Smartdrive to detect faults quicker it will not retry Exit Diagnostic mode Test Smartdrive by filling using both valves draining and spinning to 1000RPM Open lid when at 1000RPM Check the size and the operation of the Out of Ba
98. power supply and 3 signal wires Data on the position of the Rotor 15 supplied to the microprocessor in the Motor Controller Module via the three signal wires A single RPS p n 426221P may be used on all phases of Smartdrive The RPS is static sensitive ESD precautions must be taken when handling this device Do not remove the printed circuit board from the plastic housing Do not use a multi meter to check the resistance of the sensors This may result in damage To test the RPS use a RPS tester p n 502105 and manually rotate the agitator This tester requires adapters see Appendix D It requires a 9v battery to operate The tester has 3 LEDs A pass 15 when or 2 LEDs are illuminated at a time 0 or 3 LEDs illuminated indicates a fail Any flickering of the fail LED will indicate that the RPS or rotor is faulty A faulty rotor would give a fail at certain points of rotation This tester does not test all the functionality of the RPS It tests the 3 outputs but cannot indicate all faults for example if a capacitor on the RPS 15 cracked e Conformal coating has caused contact problems on the edge connector Pushing the plug on and off a few times should clean the contacts ROTOR POSITION SENSOH i 9 SSSA LM EE 2 8 in T ROTOR POSITION SENSOR 4 Fault codes 53 130 131 132 133 134 136 are directly associated with RPS Test with
99. r Controller lt lt lt Fuse blow 2 Display YES N mE 75 65 DEFLECTOR April 1994 Phase 1 only Fisher amp Paykel have introduced a new bib deflector with 3 vertical fins to replace the early Phase 1 deflector part number 425768 It is recommended that whenever a phase Smartdrive 15 serviced the new bib part number 425968 be fitted This replacement deflector is designed to drain the water from the inlet nozzle prior to Smartdrive entering the last spin In some cases with an out of balance load the residual water in the nozzle can be sucked out during the high speed spin and results in water leaking onto the floor When installing the new bib push the bib backwards so that the 2 outer fins come in contact with the nozzle This will leave a small gap between the center fin and nozzle and create a capillary effect which will drain the residual water from the nozzle OUTER FIN CENTRE FIN NEW BIB DEFLECTOR PART NO 425963 OUTER FIN INSTALL NEW BIB DEFLECTOR WITH THE 2 OUTER FINS IN CONTAC WITH THE NOZZLE WM70 PREMATURE OUT OF BALANCE February 1995 Phase 2 only Kit Lever Out of Balance amp Bracket Phase 2 Part Number 502220 Fisher amp Paykel have made changes to the out of balance lever and bracket to eliminate premature tripping to the micro switch The lever now has a small leaf spring moulded into the back top section which rests on a
100. raised section on the underside of the bracket preventing the lever from being accidentally activated by vibration A kit part number 502220 lever out of Balance and Bracket Phase 2 It is important that both parts are used as the new lever 15 ineffective in the old bracket Smartdrive manufactured since late Phase 2 have the new out of balance lever and bracket fitted LEVER IH POSITION 76 WMS 0 CONDENSATION KIT 1996 Phase 2 3 only A condensation kit 15 available to reduce build up in the console area and around the electronics 1s available as part number 472976 This kit must be fitted to all Phase 2 amp 3 Smartdrive where the display module has failed due to condensation or there 15 condensation present in the console area Common symptoms caused by condensation in the display module are Start Pause button hard to push or not working Smartdrive enters Option Adjustment Mode as soon as Power button is pressed Smartdrive enters Demonstration Mode as soon as Power button is pressed No response from the Power button The customer can only operate Smartdrive by using Delay Start pa oec WMS1 PUMP SHIELD 5KG SMARTDRIVE September 1996 Phases 1 to 4 Under some conditions especially with over sudsing or splash over water can run down the side of the 5kg Smartdrive outer bowl and drip directly onto the pump bracket causing the pump to corrode or burn out A shield has been designed that can c
101. s being used and not selecting the correct water level this may be modified see section 7 5 e If fabric softener is used this can build up within the outer bowl This can result in black flakes present in the wash load If this 1s a problem it 15 recommended that Smartdrive 1s periodically filled with hot water plus one to two cups of dishwashing powder and left to soak e See section 5 7 for user information on improved wash performance If the water levels are correct the Motor Controller or Display will not be faulty 22008 6 8 Siphoning Typically this occurs when the Standpipe height is too low The minimum is 850mm from the floor this is 90mm ABOVE the drain hose outlet on Smartdrive With a very low standpipe and a very high water level this could result in water pouring down the standpipe prior to Smartdrive completing fill and resulting in no water in bowl during agitate This could result in fault code 36 or 38 If the drain hose is pushed too far into the standpipe or drain Smartdrive will siphon during rinse which could result in a No Taps user warning Siphoning can result from a restricted drain hose or partial pump block The Motor Controller or Display will not be faulty 6 9 Radio Frequency Interference RFI Smartdrive complies with international standard CISPR 14 2 Check the earthing of the wrapper Otherwise if the user is having poor TV reception it is most likely to be that the TV aerial or reception is
102. sistance measurement between phases of the motor harness at the Motor Controller Secondary Source Motor Controller Phase 4 Rotor Position Sensor Phase 5 Action Replace Motor Controller Phase 4 Rotor Position Sensor Phase 5 11000000 Phase 4 to 5 Motor Controller Fault The Motor Controller has internally sensed a connection is open circuit The motor cannot be operated with this condition Primary Source Motor Controller Action Replace Motor Controller 261 12 0 MECHANICAL SERVICE SECTION 12 1 COMPLETE DISASSEMBLY CAUTION Ensure power and water supplies are disconnected before servicing There is still mains power within the console when on off switch in the off position 1 Isolate from the power supply 25 To remove the lid open it to the upright position and lift it clear An anti static wrist strap must be used when handling electronic modules Clip the strap to the earth terminal at the rear of the top deck Modules removed from Smartdrive for return must be protected from possible electrostatic damage while in transit by the use of the specialised packaging in which they were received 3 Remove the 2 screws from the rear of the top console disconnect the earth lead The console can now be raised for access to the Motor Controller Module Display Module and associated wiring PHASE 5 TOPDECK SHOWING WIRING CONNECTIONS 62 PHASE 2 TOPDECK SHOWING WIRING CONNECTIONS 4 Disconnec
103. st sequence bowl check Bowl check consists of a series of short agitate type actions before the spin cycle starts A sound may be heard as the inner bowl re engages The following fault codes are associated with bowl check 40 47 56 and 160 Balance Rings The inner bowl has 2 balance rings one at the top and one at the bottom These are sealed compartments half full of water This water allows the bowl to balance If these rings are empty the inner bowl must be replaced Lint Removal System The self cleaning lint removal system works by continuous water circulation resulting in the separation of lint from the wash water As a result of the agitator action lint and wash water are sucked into the agitator stem and down to the base where they are directed into the cavity between the inner and outer bowls The extruded holes of the inner bowl are shaped to allow the wash water to flow back into the bowl but prevent the lint from following The lint then floats to the surface of the water between the inner and outer bowls and remains there until it 1s flushed out the drain at the end of the wash cycle In the spin mode water spun from the clothes through the small holes the bowl flushes the lint off the outer bowl and down the drain The self cleaning lint removal system has proved to be effective and efficient and should require no maintenance s T6 4 9 Lid Switch and Out of Balance Switch Lid Switch If the lid 1s raised
104. st of beeps every five seconds and display a message to let you know to redistribute the load more evenly Use this option to conserve water End of Cycle BEEPS The number of beeps at the end of the cycle can be set to zero five default or fifteen Use the DOWN and UP buttons to decrease or increase the number of beeps The LCD will display the number of beeps selected 84 5 DIAGNOSTIC MODE for IW DIAGNOSTIC MODE incorporates tests for the pump diverter valve water valves and also the data display mode To enter DIAGNOSTIC MODE turn the power on at the power point and off at the console Press and hold SPECIALs LifeCycles button and then the POWER button Smartdrive will give 2 short beeps and the LCD screen will go blank NB Make sure that the buttons are released after the beeps or Smartdrive will take itself out of diagnostic mode STATUS DISPLAY To display the status push the SPECIALS LifeCycles button again This will display the status of the lid switch and the out of balance switch It will display the last fault and last User Warning One of 3 displays will appear in the LCD Use the buttons to the right of the LCD to toggle these display options WARNING STATUS The Warning Status screen will display the last USER WARNING which occurred It states how many cycles ago and the wash state This is a fault that the Customer may have caused Other USER WARNINGS which may appear
105. t Soiling Soiling is the result of insufficient detergent for the load White clothes are better washed separately Separate light and heavily soiled items as clothes can pick up soil from dirty wash water Cold water wash is too cold Cold water below 20 C does not wash effectively Select the wash temperature according to soil type For example blood and mud are better washed in cold water while sweat and oil based soil wash better in warmer water Over loading Smartdrive Loads made up of articles of varying sizes will wash better e g full loads of sheets may not wash that well Hard water requires more detergent than soft water Linting Wash lint givers e g towels flannelette sheets separately from lint collectors e g synthetic fabrics Over loading Smartdrive can increase the likelihood of linting Not enough detergent to hold the lint in suspension Over drying synthetic fabrics in a dryer can cause a build up of static electricity and result in the fabrics attracting lint Detergent residue Over loading Smartdrive can result in detergent residue being caught in the creases If this occurs decrease the load size Some detergents need to be pre dissolved check the instructions for the detergent Cold ambient temperatures cold washes or short agitation times may not let the detergent dissolve properly In these cases pre dissolve the detergent Overdosing of detergent can also cause residue when foam breaks down to give white spe
106. t which will reset on cooling If resistance 15 low replace pump Check Pump Harness 15 connected correctly to pump Secondary Source Pressure Tube Action Check the pressure tube is not kinked and clear of water droplets Clear tube and reconnect when bowl is empty Tertiary Source Motor Controller Action Replace Motor Controller NB Consider fitting Pump Hood Kit WMO13 If 5kg Smartdrive fit splash guard to pump 00100110 Phase 1 to 5 Pressure Sensor Fault dy 39 40 The Motor Controller has recorded a water level of empty while it is agitating water level must have been greater than empty for Smartdrive the enter the agitate mode initially The most likely cause of this fault 15 that the pressure transducer hose has been severed or fallen off during agitate Alternatively the pressure transducer may be faulty Primary Source Mechanical Action Check that the pressure tube is intact and has not been cut Secondary Source Motor Controller Display Module Phase 1 Action Replace the Motor Controller Display Module Phase 1 00100111 Phase 1 to 5 Tap or Pressure Sensor Tube Fault During fill the Display module has not registered a change in the water level reading for a certain length of time It has then carried out a bowl check and found that the bowl is floating although the water level reading is below bowl float level The probable cause of this fault is that the pressure tube has
107. t that indicate both the hot and cold valve are faulty The most likely cause 1s that the valve harnesses have not been connected correctly Primary Source Wiring Action Check valve harnesses are correctly fastened to valves Secondary Source Water Valves Action Check valve coils are not faulty open circuit Tertiary Source Motor Controller Action The valve drivers or valve diagnostic circuit may be at fault If the primary and secondary checks pass inspection then replace the Motor Controller 00110001 Phase 2 to 5 Cold Valve Fault The Motor Controller has measured a voltage from the valve diagnostic circuit that indicates the cold valve 15 faulty The most likely cause is that the valve harness has not been connected correctly See fault 48 for service procedure 51 50 51 52 00110010 Phase 2 to 5 Hot Valve Fault The Motor Controller has measured a voltage from the valve diagnostic circuit that indicates that the hot valve is faulty The most likely cause 15 that the valve harness has not been connected correctly Primary Source Wiring Action Check valve harnesses are correctly fastened to valves Secondary Source Water Valves Action Check valve coils are not faulty open circuit If either of these valves are low impedance it 1s likely that the Motor Control output has also failed in which case replace Motor Controller and valve s NB Phase 5 can give fault code 50 when Sm
108. t the pressure tube from the pressure sensor Disconnect display module plug the motor pump harness plug and Rotor Position Sensor plug Remove the pump earth lead and mains cable earth lead from the Motor Controller Module Remove the plugs from the back of the mains cable clamp undo the 2 screws holding the clamp and remove the clamp from the console feed the mains cable earth wire through the cable clamp opening NB DON T REMOVE THE EARTH CONNECTION FROM THE WRAPPER 6 Remove the two rubber buffers and screws from the front of the top deck Release the retaining clips at rear of cabinet using a flat bladed screwdriver Lift the top deck clear feeding wiring through hole in top deck corner of the cabinet n iF NB The deck cannot be hinged back without first releasing the rear clips from the cabinet and lifting at the same time 63 T Unclip the bias spring from the front left suspension rod Unclip the neck ring from the top of the outer bowl Remove the fabric softener dispenser unscrew the agitator retaining nut and remove the agitator 9 The inner bowl may now be lifted clear If the inner bowl 15 not easy to lift clear then remove the three spline retaining screws and remove the driven spline Then pull the drive spline off the shaft and lift out the inner bowl If not already removed the clutch can be disassembled at this stage by removing the three screws from the driven spline
109. takes Hi obe HN second for the LED to respond after the tevoncron dnd soak Sra Out of Balance has been activated LED of h ales a spin LED will display the SIZE SWITCH setting Phase 1 3 if the Display Module is not correctly fitted in the console the E ae Switch 1s not activated In this mode the two rinse LEDs and the options SE 5 1 start and the 3 minute wash LED is illuminated Ensure display is fitted securely 8 3 TO TEST PUMP amp WATER VALVES To enter Diagnostic Mode turn the power on at the power point and off at the console Press and hold the WASH TEMPERATURE DOWN then press the POWER button Smartdrive will give 2 short beeps Phase 3 Only press ADVANCE button once The REGULAR CYCLE button turns the pump on or off The REGULAR LED is on when the pump is on Use this feature to drain Smartdrive The WASH TEMPERATURE DOWN button turns the Cold Water Valve on The Cold Water LED will also turn on The WASH TEMPERATURE UP button turns the Hot Water Valve on The Hot Water LED will also turn on E 8 9 4 RESTART If a problem occurs in Smartdrive it will try to correct the problem and retry Smartdrive will rectify any problems of a temporary nature If there is a continuous problem Smartdrive will retry several times This process may take up to 10 minutes depending on the type of problem If Smartdrive still cannot resolve the problem the fault code 15 displaye
110. tdrive is draining and 34 empty This is a feature and a noise that cannot be reduced Is Smartdrive level and on all four feet equally Check the mains lead inlet hoses and drain hose outside the wrapper behind Smartdrive Check the harness and drain hose inside 15 not banging on the wrapper during spin Check bias spring 1s fitted correctly 204 ee e Check the 2 balance rings in the inner bowl contain water Check weights e Check for noisy suspension rods Phase 1 was noisy during Stir e If the inner bowl or agitator 15 noisy check for obstruction Check the spline drive is clean If there is a grating sound check the single stainless steel washer beneath the spline drive e Ifthe motor is abnormally noisy Some early phase 5 rotors were noisy and replacement may rectify this Chipped or cracked rotor magnets are unlikely to affect the noise e If pump is noisy Check for obstruction Change parts as necessary The Motor Controller or Display will not be faulty 6 6 Continuous Spinning or Slow Spinning There have been some reports of continuous spinning This statement 15 a bit misleading as Smartdrive will always ensure that the motor will not spin continuously However it could be one of the following The most likely cause of slow or continuous spinning is of Balance To correct this see section 10 5 Normally the Out of Balance correction 15 to slow down or stop and retry to spin Smartdrive will typ
111. the Display module detects an error in the communications between the Display module and the Motor Controller Primary Source Display module Action Replace Display module Secondary Source Motor Controller Action Replace Motor Controller 01101011 Phase 2 to 5 Motor Controller Fault The Display Module has detected that the Motor Controller has reset This can be due to a Motor Controller supply disturbance oscillator malfunction or micro crash Primary source Motor Controller Action Replace Motor Controller 01111111 Phase 5 Machine Setup Error The display module is a Phase 5 grey housing spare part and has not been setup or configured correctly Not all Phase 5 displays can be used as a universal spare part They work correctly with phase 4 or 5 motor controllers The modules need to have the correct size model and phase set correctly An incompatible setup will continue to give an error e g a Phase 1 LW Eco Action Correctly set up the size model and phase of the display in machine setup mode Set size to 5 6 or 7kg rating Enter SIZE SETTING MODE Push and hold the water temp up button then press the power button to enter SIZE SETTING MODE Three LEDs are used to S6 130 identify size cold water temperature LED identifies 5kg the low water level LED identifies 6kg the hold spin speed LED identifies 7kg If the product has not been setup before all 3 LEDs will be on To set the si
112. the lid switch operates and stops the cycle when Smartdrive is stirring during fill or Smartdrive 1s spinning braking The motor should stop within 10 seconds all the energy from the motor is dumped into the brake resistor Phase 1 4 or the pump phase 5 It 1s important to understand that it can be a worthwhile test to open the lid at 1000 RPM this will exercise the braking circuitry in the Motor Controller If Smartdrive appears not to start it could be that the lid switch indicates that the lid is open e The user may lift the lid during agitate to add clothes or watch the wash action However the motor will stop if this 1s tried during spray rinse or final spin or stop during fill e Smartdrive should pause when the lid is opened 50mm and restart at less than 12mm Phase 1 and 2 most used a mechanical lid switch located on the Display Module e Phase 2 Late to 5 The lid switch is controlled by a reed switch located under the top deck on the right hand side towards the front The reed switch 15 activated by a magnet which 1s moulded into the lid assembly This switch 15 closed when the lid is closed Use multimeter to check operation The resistance should be less than 2 ohms Ensure that the wiring to the reed switch does not get trapped in the top deck when reassembling e recently manufactured one piece lid is not designed for use with Phase amp 2 lid mechanical switches There 15 a hole at the back which does not p
113. tic nut for securing the rotor requires a 16mm socket and should be tightened to 16 Nm If the nut 15 broken use puller p n 502034 4 3 Motor Controller Module This module contains the circuitry needed to control the water valves pump and the motor It also recieves signals from the rotor position sensor pressure sensor and the display module The Motor Controller Module and Display Module are continuously communicating The Motor Controller Module supplies the Display Module with 15v 11 min 17v max The two Modules are connected together with a 3 way harness Phase 1 4 or a 4 way harness phase 5 The electronics in the Motor Controller Module Phase 1 4 only are cooled by water Phase 5 is air cooled The inlet chamber 15 a separate part to the Motor Controller Module The inlet chamber serves two purposes e Phase to 4 Water cooled During filling water is flowing through the chamber continuously and cooling the electronics During spin cycles if the electronics becomes too hot the cold valve will purge A small quantity of water may be discharged into the bowl during the cycle Mixing the incoming hot and cold water 15 part of the automatic wash water temperature system A thermistor measures water temperature and enables the water temperature to be controlled The Motor Controller Module contains an EEPROM which stores information on Smartdrive operation such as faults and diagnostic information Information on l
114. tion tool at this point and check that the inner bearing 15 fully home 2 Fit the bearing spacer and press in the outer bearing using the bearing tool Check the spacer has no end float but has slight sideways movement to allow for shaft insertion BEARING INSTALLATION P1 TAL INNER INNER BEARING LARGE LOCATING SPIGOT Sa HS pias SMALL LOCATING SPIGOT STEP 2 INSTALL OUTER OUTER BEARING BEARING AND SPACER TUBE TE LARGE LOCATING SPIGOT SPACER TUBE 0 3 Ease the shaft through the bearings from inside the outer bowl Take care the shaft 1s fitted with the threaded retaining nut section facing downwards in the direction of the base 4 Fit the shaft retention nut Use the spline tool and spanner to tighten the shaft retention nut Invert the outer bowl Take care not to damage the shaft or flooring Fit the assembly thimble sleeve onto the shaft before fitting the seal Lubricate the seal outside diameter with liquid detergent and then slide into position by pressing down on both sides of the seal NB The seal should be flush with the lip on the base of the outer bowl NB The outer bearing will be proud of the housing by approximately 3mm _ 71 Appendix Binary Decoding Chart 8 Bits 0 255 128 64 32 16 8 4 8 WASH PROGRESS LEDs short rinse 000 OWO Os OX 00000 o 7 2 3 4 5 6 7 000
115. to include a soak Once the wash cycles are programmed Smartdrive will remember them even when switched off at the wall TO CUSTOMISE THE WASH CYCLES Press the wash cycle you wish to customise and hold down for 2 seconds Smartdrive will give two quick beeps The wash cycle light will flash telling you that you are the programming mode Select your wash options If you would like to decrease the agitation time press ADVANCE until the required number of green lights remain Each green light in wash progress represents 3 minutes of agitation To increase the agitation time keep pressing ADVANCE until all the green lights are displayed again NB On Heavy Duty and Wool you can only decrease the wash time Press the wash cycle again to store your customised cycle To change your customised wash cycle repeat these steps NB The customised wash cycles cannot be set to start at the rinse or spin stage or utilise DELAY START 19 5 3 Delay Start GW only Phase 2 to 5 only Select your wash cycle and options to suit the clothes load by pressing the appropriate buttons then press the DELAY START button Once for 1 hour Twice for 6 hours phase 2 4 3 hours phase 5 Three times for 9 hour delay Four times to cancel and return Smartdrive to normal operation Smartdrive will now automatically start after the appropriate delay time The flashing of the wash progress LED will stop when the DELAY START is selected 5 4
116. ush the lid switch lever Out of Balance Switch When the Smart Drive is spinning it can sense when the wash load is out of balance and will stop and retry spinning If Smartdrive still senses an unbalanced load it will stop give a short burst of beeps every five seconds and the RINSE or SPIN light will flash The load must be redistributed more evenly However GW and MW models have the option where Smartdrive tries to automatically correct out of balance loads If it detects an unbalanced load it will fill with water and agitate to redistribute the load before trying to spin up again Smartdrive has this option turned off to conserve water it may be turned on in OPTION ADJUSTMENT MODE e This switch is normally closed phase 2 5 normally open Phase 1 Some Phase Smartdrive were fitted with 3 terminal switches make sure these are connected to the normally open position Check operation using a multimeter The resistance should be less than 2 ohms when closed Fault code 43 indicates that this switch 1s permanently activated Replace switch if there 1s any sign of corrosion Phase 2 Technical bulletin WM70 Changing the OOB lever to an improved design can improve the operation of this switch Out of Balance and Lid Switch Test The status of the switches may be monitored in Diagnostic Mode Diagnostic mode is accessed by pressing Wash Temp Down and Power buttons together See section 8 2 Ic 410 Water Temperatur
117. utton to turn RESTART on The LOW WATER LEVEL LED on indicates RESTART ON Use the WATER LEVEL UP button to turn RECYCLE off The MEDIUM WATER LEVEL LED off indicates RECYCLE OFF Power off Smartdrive E 10 8 Demonstration Mode LEDs flashing in patterns This feature 15 designed for in store demonstration purposes Smartdrive can draw attention to itself with a selection of flashing LEDs In this mode Smartdrive cannot be started To Select DEMONSTRATION MODE press and hold the ADVANCE button then press the POWER button During the DEMONSTRATION display the LEDs will alternate between all on LEDs flashing and all LEDs off To return Smartdrive to normal operation the mains supply must be switched off Some Phase 1 3 displays may inadvertently go into this mode if affected by condensation 39 11 0 FAULT CODES CN SMART DRIVE Now FAULT CODES FOR ALL SMARTDRIVE MODELS Phase 1 GW500 GW600 GW700 GW050 GW060 GW070 GW650 Phase 2 GW701 GW601 GW501 MW051 LW015 MW061 MW071 Phase 3 GW703 GW603 GW503 MW053 LW035 Phase 4 GW708 GW608 GW508 MW058 LW085 085 GWC08 GWM08 GWL08 8 08 08 Phase 5 GW709 GW609 GW509 MW059 LW095 095 GWC09 GWM09 GWLO09 Phase5 IW IWS509 IW609 IW709 IWLIO IWMIO IWCO9 IW710 IWS10 IWMO09 IWLO09 The format for fault description in this booklet follows the Primary Secondary and Tertiary fault source system These sources have mostly been arranged in order of most likely
118. ve Washer uses the motor to detect the fabric type The Intuitive Washer uses the same motor bowl and wrapper as Phase 5 Smartdrive Two types Intuitive Washer IW without recirculation and Intuitive Eco IWECO with recirculation The display clearly identifies this at power up IW ECO Hot water is only used during recirculation This results in greater energy efficiency IW ECO Due to the reduced amount of water used during recirculation extra care must be taken not to use too much detergent This could result in over sudsing IW ECO The time to turn the diverter valve on is 1 minute and 3 minutes to turn it off So there could be a delay before draining starts The button Specials in IW has been renamed LifeCycles in IWECO If LEDs are flashing Restart may be off or Recycle may be on These are not the default states Option Adjustment Mode Hold the Options button down for 4 seconds Diagnostic Mode Hold down the Specials LifeCycles button and press Power Use the Specials l LifeCycles button and buttons on the right of the LCD to toggle product status Or use the Options button to turn restart amp recycle ON or OFF Size Setting Mode Hold down the Fabric Care button and press Power Display 426961 not for IWECO Motor Controller 426520 not for any IW Smarttool may be used to extract more service information To download data use the Start Pause button from fault mode or diagnostic mo
119. w Refit to the base NB Ensure lugs elbow are located underneath pump bracket Clamp into position Pump Turn the pump clockwise when refitting it into the bayonet fixture Check that the locking tab has clicked into place Wiring Fit the wiring harness into all the securing clips Check that the harness assembly is secured to the suspension rod photo Drain Hose Unclip the drain hose fixture from the lip of the outer bowl and screw into position on the cabinet Ensure the drain hose grommet 1s correctly fitted photo Topdeck Before refitting topdeck ensure that reed switch harness phase 2 5 is tightly secured photo When refitting top deck ensure that lever does not catch or sit on neck ring Base panel Phase 1 4 Ensure locating tags are straight before refitting Pressure Hose CHECK THAT THE LOOM AND PRESSURE TUBE ARE NOT KINKED or close to wrapper before refitting the top deck Blow down the pressure tube to check if it is clear of water droplets Ensure that the nylon cord in the pressure tube does not obstruct when reconnecting tube Mixing Chamber Phase 5 only Ensure that thermistor or plug is correctly located Safety testing should be carried out in accordance with standard electrical testing procedures The resistance from the earth contact on the mains lead to the wrapper should not exceed 0 5 ohms The insulation resistance should also be measured at 500 volts DC
120. will also display how Fault code 130 many cycles ago the fault occurred and at what part of the cycle The 2 cycles ago fault code can be checked in Section 11 to identify the repairs that at progress SPIN may be necessary DRAIN PUMP TEST When in diagnostic mode the FABRIC CARE button turns the drain pump on or off This can be helpful if the bowl is still full of water The pump 15 run at 50Hz for this test When in the 50Hz mode the pump will not turn on and off every 10 seconds When running this test the state of the diverter valve should be known This 15 the best method for checking the recirculation system Always check that there is no water pumped to drain when the product is recirculating and vice versa WATER VALVE TEST When in diagnostic mode pressing the HOW DIRTY down button will turn the Cold Water Valve on Pressing the HOW DIRTY up button will turn the Hot Water Valve on The buttons must be held on to keep the valves on RESTART Control Options recycle When in diagnostic mode pressing the OPTION button will bring up the Control Option screen hot bowl clear Smartdrive defaults to RESTART ON This is indicated on the screen by the word RESTART highlighted To turn RESTART OFF push the button alongside the word This will remove the highlight from the word RESTART When Smartdrive 15 being serviced it 15 more convenient to turn RESTART OFF This will allow any fault in the system to show up immediately
121. ying out a bowl check Smartdrive has not been able to determine a valid bowl status and so the Display flags this fault This fault differs from fault 40 in that a valid bowl status could not be determined The first two areas to check are the clutch and the pressure tube Primary Source Mechanical Action 1 Check that there are no clothes or other foreign objects preventing the clutch from re engaging 2 Check that the pressure tube has not come off and that it is not kinked Secondary Source Motor Controller Phase 4 Rotor Position Sensor Phase 5 Action Replace Motor Controller Phase 4 Rotor Position Sensor Phase 5 00111001 Phase 4 to 5 Motor Controller Fault The Display module has requested the Motor Controller to perform an EEPROM write Prior to writing the Motor Controller has tested the 15 Volt supply and found that it is below a safe level for writing EEPROM and has reported this to the display This may be due to mains transients at the time of write or due to a faulty Motor Controller Primary Source Motor Controller Action Replace Motor Controller 00111010 Phase 4 to 5 Pressure Transducer Fault The Pressure Transducer 15 outside normal limits Primary Source Motor Controller Action Replace Motor Controller 00111011 Phase 4 to 5 Display Module Fault The Display module checked its physical ID on the display PCB and found it was out of range Primary Source Display module Action
122. ze for 5kg push the wash temp up button To set the size for 6kg push the water level up button To set the size for 7kg push the spin speed up button Set Model to LW MW or GW The model setting of Smartdrive is determined by the hot water temperature LED high water level LED and Medium spin LED If all 3 LEDs are on the model has never been set before To select the correct model press the following buttons The Wash temperature down button turns only the hot water temperature LED on this indicates The Water Level down button turns only the high water level LED on this indicates MW The spin speed down button turns only the medium spin speed LED on this indicates GW Set Phase to Phase 1 to 5 The phase setting of Smartdrive is determined by the last 4 wash progress LEDs If all 4 are on the phase has never been set before The phase may be selected pressing the advance button this will allow the 4 options to be selected From right to left The spin LED indicates that phase 5 has been selected The display must be connected to a phase 5 motor controller The rinse2 LED indicates that Phase 3 or 4 has been selected The display must be connected to a phase 4 motor controller The rinsel LED indicates that Phase 2 5 has been selected this 15 Phase 2 but the product has a reed switch fitted The display must connected to a phase 4 motor controller The wash5 LED indicates that Phase 1 or 2 has been selected This option 15 for a me

Phases - Zone Blue

Contents

Download Pdf Manuals

Related Search

Related Contents