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GVC 2 Programming Manual 4215507D

1. Press for Configuration menu Configuration Press o for Password menu Password Enter Password default 2314 Advanced Config Press for Auto Lift menu Press for Peripherals menu Peripherals Auto Lift Current Setting exit 2 edit Press to toggle the setting Choices are e Button requires customer to push the blue button to raise the lift after each vend e Auto lift will raise after each vend e Off turns the lift off Auto Lift Choice Flashing exit save Press G to save the setting Auto Lift New Setting exit 2 edit Press amp five times to exit Sales Mode 4 0 0 3 TOUCH COMM With this feature turned on the controller will communicate with the optional touch screen STEP DISPLAY Press Service Mode Button Motors Configuration Press for Configuration menu Press for Password menu Enter Password default 2314 Password Advanced Config Peripherals Touch Comm Current Setting exit_3 edit Touch Comm Choice Flashing exit save Touch Comm New Setting exit 3 edit Sales Mode Press for Peripherals menu Press for Touch Comm menu Press to toggle the setting ON OFF Press G to save the setting Press amp five times to exit 4 0 0 4 AUTO SERVICE With this feature turned on the controller will automatically enter the service
2. Sales Mode 0 7 2 DAQ LOG This feature sends display vibration sensor values For Engineering use only STEP Press Service Mode Button DISPLAY Motors Press 0 for Diagnostics menu Diagnostics Press for Password menu Password Enter Password default 2314 Log Press 2 for DAQ Log DAQ Log after a few seconds display changes to Log Press three times to exit Sales Mode 0 7 3 STS LOG This feature sends the current space to sales settings to the serial port For Engineering use only STEP DISPLAY Press Service Mode Button Motors Press 0 for Diagnostics menu Diagnostics Press for Password menu Password Enter Password default 2314 Log Press for STS StS after a few seconds display changes to Log Press amp three times to exit Sales Mode 0 7 4 HEALTH SAFETY TEST The HEALTH SAFETY feature prevents the sale of perishable food if the air temperature inside the Satellite Food Vendor compartment rises above the Health Safety temperature limit for more than 15 minutes The factory default for health safety limit is automatically set when the refrigeration configuration is set The perishable products being vended must match the refrigeration configuration Important Note Make sure that the Health Safety setting is enabled prior to starting this
3. Enter Item number Enter Price Press G to save the new I price The program will Item XXX Current Price automatically go to the next exit next selection number Repeat steps 4 and 5 until all desired selections are completed Sales Mode Press amp four times to exit 5 4 COUPON Allows the operator to designate the values of coupons that are accepted by pre programmed validators There are 5 programmable settings Value Coupon This menu enables the use of coupons this option requires a programmed validator MDB version Several sub menus are available that allow setting of the values of coupons This feature also allows coupons to be set by Item Row or All If space to sales whole machine is on and you are setting Coupons by Row the Row must be set as row1 IMPORTANT NOTE Coupon Value Setting Sets the value of a coupon to be used with this vendor Up to five different coupons can be set IMPORTANT NOTE After one coupon is accepted further coupons will not be accepted until a successful vend has taken place IMPORTANT NOTE If no value is set coupons will be shown as free vends If using both coupons and tokens there are only five selection combinations available Example If coupon1 is set for all items token1 is also set for all items 5 4 3 COUPON ALL STEP DISPLAY Press Service Mode Button Motors Press for Price menu
4. Press Service Mode Button Motors Press for Configuration menu Configuration Press 6 for Auto Reinstate menu Auto Reinstate Press to enter a row Row exit Enter Row Number Row XX Current Setting exit 1 edit Press to toggle the Row ON OFF Row XX Choice Flashing exit save Press to save the setting Press amp to enter another row or four times to exit Row XX New Setting exit 1 edit Sales Mode AUTO REINSTATE BY ITEM STEP DISPLAY Press Service Mode Button Motors Press 9 for Configuration menu Configuration Press for Auto Reinstate menu Auto Reinstate pre to enter an item Item exit Enter Item Number Item XXX Current Setting exit 1 edit Press to toggle Item ON OFF Item XXX Choice Flashing exit save Press to save the setting Item XXX New Setting exit 1 edit Press Do enter another item or five times to exit Sales Mode 4 6 SPACE TO SALES STS The following STEP DISPLAY settings are Press Service Mode Button Motors available Press for Configuration menu Configuration e STS Off e Whole Rows e Half Rows e By2 s Press for STS menu Press to toggle through options StS Current Setting exit 6 edit StS Choice
5. Press Service Mode Button Motors Press D for Password menu Password Enter password default 2314 Press 2 for Promo Vend menu Advanced Promo Vend Press 4 for Promo Vend setting Promo Vend Current Setting exit 4 edit Press to toggle ON OFF Promo Vend Choice Flashing exit save Press to save the setting Promo Vend New Setting exit 4 edit 39 machine The purchase PROMO VEND CONTINUED DISPLAY of selection 32 will give away selection 34 2 8 Press to return to Promo Vend Promo Vend Purchase selection 53 menu will give away selection Item 54 Examples only Prose then enter Item Number exit you are not limited to Item XXX Choice Flashing only two promo vends Press _ to toggle ON OFF exit save Item XXX New Setting 11 Press G to save the setting exit 1 edit Sales Mode 12 Press three times to exit 7 3 FREE VEND RATE Enter a number from 0 255 This will set the number of paid vends between free vends Example If set at 5 every 5 vend will be free STEP DISPLAY 1 Press Service Mode Button Motors Press for Password menu Password Enter Password default 2314 Advanced Press 3 to enter Free Vend Rate Free Vend Rate Current Rate menu exit edit Free Vend Rate New Rate exit save Free Vend Ra
6. IMPORTANT If the control board cannot determine the Auto Door position when the sales mode is entered the machine will be placed out of service 0 0 3 DELIVERY LIFT TEST STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press for Peripherals menu Peripherals Press for Delivery Lift status Lift Current Status 1 open 2 closed exit Press to raise the Delivery Lift Lift Down Flashes DELIVERY LIFT TEST CONTINUED DISPLAY Lift Up 1 open 2 closed ext Lift Up 7 Press to lower the Delivery Lift Flashes Lift Down 8 At completion 1 open 2 closed ext 9 Press amp 4 times to exit Sales Mode 6 At completion NOTE The display may show Lift Unknown while the Delivery Lift is moving to the up or down position If the control board can t determine a lift motors cam position the Lift Unknown message will also appear IMPORTANT Do not attempt to run the Delivery Lift Test diagnostic if the Delivery Lift plate may be jammed or appears with one end near the Delivery lift sensors and the other end near the bottom of the Delivery Box Manually correct this issue before running the test Contact Vendnet Service at 1 800 833 4411 for assistance 0 0 6 LIFT OPTICS ALIGN This indicates if the Delivery Lift Sensors are functioning and aligned so that they
7. Row exit ACCOUNTING BY ROW CONTINUED DISPLAY Press 2 Historical Cash by Row Hist Ct 10 Press Historical Count by Row Hist Cash 10 00 Press 8 Resettable Count by Row Reset Ct 10 Press Resettable Cash by Row Reset Cash 10 00 Press 6 Historical Card by Row Hist Card 0 00 Press Historical 2nd Vends by Row Hist 2nd vends 0 Press Resettable Card by Row Reset Card 0 00 Press 8 Resettable 2 4 vends by Row Reset 2 Vends 0 Press 0 to clear Resettable Counters Clear Press 0 to confirm clear Cleared Press OF enter another row or press sour times to exit Sales Mode 6 1 ACCOUNTING BY ITEM STEP DISPLAY Press Service Mode Button CD Press 8 for Accounting menu Motors Accounting Press then enter Item Number Item exit Press Historical Count Hist Ct 10 Press Historical Cash Hist Cash 10 00 Press Resettable Count Reset Ct 10 Press D Resettable Cash Reset Cash 10 00 Press Historical Card Press Historical 2nd vends Hist Card 0 50 Hist 2nd vends 2 Press D Resettable Card Reset Card 0 50 Press 8 Resettable 2 vends Reset 2nd Vends 2 Press 0 to clear Resettable Counters Clear Press D to confirm clear Cleared Press amp to enter another Item or press amp four
8. Password Enter Password default 2314 Advanced Press for Discount menu Discount Press for All Items All Items Current Setting exit 3 edit DISCOUNT ALL CONTINUED DISPLAY Press to toggle All Items ON OFF Press G to save the setting All Items Choice Flashing exit save All Items New setting exit 3 edit Press amp to return to Discount menu Discount Press for Day menu DAY Prose D for All Days All Days Current Setting exit 1 edit Press to toggle All Days ON OFF To set individual days turn All Days OFF All Days Choice Flashing exit save Press G to save the setting Press to toggle Monday ON OFF Press G to save ON OFF setting All Days New Setting exit 1 edit Mon Choice Flashing exit 2 edit Mon New Setting Press number 3 8 to complete the other days of the week using steps 13 14 Press amp two times to return to Discount menu Press two times for Start Time menu Discount Current Time exit edit Press G then enter Start Time in 24 hr time HH MM New Time del save Press G to save new Start Time New Time exit edit Press amp to exit to return to Start Time menu Start Time Press 8 two times for Stop Time menu 23 59 exit edit Press G then enter Stop Time in 24 hr time HH MM New
9. Sales Mode 9 TEST ALL MOTORS This menu tests vend all motors The selection displays the test vend If a test vend attempt on a particular motor fails then the controller beeps Satellite machines are also included in the test IMPORTANT NOTE Pressing Gat any time stops the test STEP DISPLAY Press Service Mode Button Motors Press 2 and wait Item The motor selection number displays while it is being tested Item 010 Press amp two times to exit Sales Mode 0 DIAGNOSTICS MENU 0 1 SYSTEM DIAGNOSTIC This menu is used to perform a self diagnostics check and display results STEP DISPLAY Press Service Mode Button Motors Press 0 for Diagnostic menu Diagnostic pre to start test Checksum Temp Sensor Optical Vend Coin Acceptor Bill Validator Card Reader1 Card Reader2 Tests Completed 0 2 TEST RELAY Press amp four times to exit Sales Mode Testing of Relays This menu provides functions that allow the operator to test the operation of the individual relay lines 1 through 6 RELAY1 Refrigeration Compressor STEP Press Service Mode Button DISPLAY Motors RELAY2 Evaporator Fan RELAY3 Defrost heater Press for Diagnostic menu Diagnostics Upon exit from the function the corresponding relay control line reverts to a state that is d
10. 4 0 8 SELECTION STYLE This menu programs the selection input IMPORTANT NOTE This is to be set ONLY if a USD satellite is used STEP DISPLAY Press Service Mode Button Motors Pres for Configuration menu Configuration Press or Password menu Password Enter Password default 2314 Advanced Config Sel style Current Setting exit 8 edit Press 8 for Selection Style menu Press to toggle between or USD Default Sel Style Choice Flashing Three Digit exit save Two Digit 40 Two Digit Even Sel Style New Setting Press G to save the setting exit 8 edit Sales Mode 7 8 Press amp four times to exit IMPORTANT NOTE or is pushed to select from a USD FROZEN or COLD FOOD Two Digit Even is used for the USD Combination Three Digit requires all selections to use a 3 digit input 4 0 9 OPEN DOOR MOTOR HOMING With the Open Door Motor Homing feature set to ON every time the door of the machine is opened all motors not at the home position will be moved to the home position This feature requires the machine to have a door switch assembly To purchase a door switch assembly please contact Vendnet Parts by phone at 1 800 833 4411 CAUTION When motors are homed product may be vended from tray location STEP Press Service Mode Button Press for Configuration menu DISPLAY Motors Configuration Press D f
11. ERROR CODES EFL 7 Power cycle with elevator is in the STANDBY position with main door closed Elevator moves to PARK baffle moves out elevator moves to VEND elevator moves to STANDBY baffle moves in elevator to PARK then Elevator Motor Encoders 1 amp 2 Green White amp Red White wires 1 Check connections at motor 2 Check connections at elevator control board 3 Faulty encoders replace motor Top Limit Switch Orange amp Black wires GREEN LED D13 is lit when the switch is not actuated 1 Check connections at switch 2 Check connections at elevator control board 3 Switch open circuit damaged replace switch Out of Service Out of Service immediately to STANDBY The above is repeated 2 further times before system goes out of service ERROR CODES EFL 8 00_05 EFL 99 Power cycle with elevator is in the STANDBY position with main door closed The elevator amp baffle perform normal process at the start of the initializing sequence then the elevator ascends and hits frame at top and stops stalls 2 furthers resets are issued which results in the same behavior elevator remains at top of frame and goes out of service Condition is recoverable from a reset command ERROR CODES EFL 7 Power cycle with elevator is in the STANDBY position with main door closed The elevator moves to PARK the baffle moves out to close Baffle remains closed and eleva
12. Interval1 Press two times to for Start Time menu Current Time exit edit Press G then enter Start Time in 24 hr time HH MM New Time del save Press G to save the setting Press amp to return to Start Time menu New Time exit edit Start Time Press 8 two times to enter Stop Time menu 23 59 exit edit Press then enter Stop Time in 24 hr time HH MM New Time del save Press G to save the setting New Time exit edit Press 9 two times to exit to Interval menu Interval1 Press for Shutdown Enable menu Enable Current Setting exit 9 edit 47 SHUTDOWN BY ROW CONTINUED DISPLAY Enable Choice Flashing Pres to toggle ON OFF exit save Enable New Setting exit 9 edit Shutdown Press to save the setting Press 9 two times to edit Interval 2 4 Press amp five times to exit to sales mode Sales Mode 7 8 1 SHUTDOWN BY ITEM STEP DISPLAY Press Service Mode Button Motors Press for Password menu Password Enter Password default is 2314 Advanced Press 8 for Shutdown menu Shutdown Pres for Interval1 for Interval 2 etc Interval Item Prose for Item menu exit Item XXX Current Setting exit 1 edit Item XXX Choice Flashing Press to toggle ON OFF exit save Item XXX New Setting Press G to save
13. 4 8 3 DAYLIGHT SAVINGS This menu controls and displays the currently active daylight savings rule STEP DISPLAY Press Service Mode Button Motors Press 4 for Configuration menu Configuration Press 8 for Date Time menu Date Time DST Current Setting Press for DST menu exit 3 edit Press to toggle between settings DST Choice Flashing North America OFF Australia Europe 8 edit save DST New Setting Press G to save the setting exit 3 edit Sales Mode Press amp four times to exit 4 9 HEALTH SAFETY HS THE HEALTH SAFETY FEATURE CAN NOW BE CONFIGURED FOR 2 TEMPERATURE ZONES A LOWER ZONE AND AN UPPER ZONE AS DETAILED IN THE HEALTH SAFETY MENUS BELOW The HEALTH SAFETY feature prevents the sale of perishable food if the air temperature inside the Food Vendor compartment rises above the Health Safety temperature limit for more than 15 minutes The perishable products being vended must match the refrigeration configuration Warning These settings require specific refrigeration systems and options in a machine Please review this document and consult the machine service manual and if necessary Vendnet Service at 1 800 833 4411 before making any changes to the machine settings Please have machine model number and serial number information when calling Vendnet Service HEALTH SAFETY MENUS This menu allows the user to specify the operati
14. Choice Flashing exit save Enable New Setting exit 9 edit Press amp five times to exit Sales Mode 7 1 1 DISCOUNT BY ITEM IMPORTANT NOTE All items 7 1 3 must be set to OFF STEP DISPLAY Press Service Mode Button Motors Press D for Password Menu Password 1 2 3 pres for Discount menu _ Enter Password default 2314 Advanced 4 Discount 5 Pras then enter Item Number Item exit 6 Enter the Item Number Item XXX Current Setting exit 1 edit Press to toggle Item ON OFF Item XXX Choice Flashing exit save Press GE to save the setting Press once to enter another item or 2 times to return to Discount menu Item XXX New Setting exit 1 edit Discount Press to enter Day menu DAY Pre for All Days All Days Current Setting exit 1 edit Press to toggle All Days ON OFF To set individual days All Days must be OFF All Days Choice Flashing exit save Press to save the setting All Days New Setting exit 1 edit Pres to toggle Monday ON OFF Mon Choice Flashing exit 2 edit 38 DISCOUNT BY ITEM CONTINUED DISPLAY _ Press to save the setting Press number 3 8 to complete the other days of the week using steps 14 15 Mon New Status Press amp two times to exit for Di
15. New Setting exit 2 edit 3 3 MULTI VEND Press amp three times to exit Sales Mode This option allows the customer to purchase more than one product if enough credit has been deposited STEP DISPLAY When this option is Press Service Mode Button Motors active any credit remaining after a Press for Options menu Options vend attempt is not automatically Press B for Multi Vend menu Multi Vend Current Setting exit 3 edit returned At this point the customer Press to toggle ON OFF Multi Vend Choice Flashing exit_ save has the option of 5 Press to save the setting Multi Vend New Setting exit 3 edit 6 Press amp three times to exit Sales Mode Making another selection if there s enough credit Depositing more money cash credit from a changer or bill acceptor or Pressing coin return to receive remaining credit IMPORTANT NOTE After 5 minutes any credit left on the display will disappear For card reader sessions the Multi Vend feature will function only if the card reader supports multiple vend capability 3 4 FREE VEND This option allows you to set the whole machine to Free Vend STEP DISPLAY With Free Vend 1 Press Service Mode Button Motors enabled every product is vended at no cost no 2 Press for Options menu Press
16. Press G to save the setting x je 9 edit I 13 Repeat steps 4 thru 12 for another Zone or go to step 14 14 Sales Mode Press 9 four times to exit 4 9 1 HS BY ITEM STEP DISPLAY Press Service Mode Button CD Motors Press for Configuration menu Configuration Press 9 for Health Safety menu Health Safety Press 2 to edit the Lower Zone or Press to edit the Upper Zone Lower Zone or Upper Zone Item Press to enter an item exit Item XXX Current Setting exit 1 edit Item XXX Choice Flashing Press to toggle Item ON OFF exit save Item XXX New Settin Press to save Item setting a 1 edit o Enter Item Number Press amp to enter another item or x Lower Zone or Upper Zone Press two times for the Zone Choice screen Enable Current Setting Press to edit HS Zone ON OFF exit 9 edit Enable Choice Flashing Press to toggle HS ON OFF exit save Enable New Settin Press G to save the setting 7 ah 9 edit Repeat Steps 4 thru 12 for another Zone or go to step 14 Press amp four times to exit Sales Mode 4 0 ADVANCED CONFIGURATION The following menus are available under this option e Set Defaults e Temperature e Selection Style e Beep Enable e Optics Disables e Motor Type e Talker Password 4 0 1 BEEP ENABLE Use this option to choose whether a sou
17. modes upon door opening NOTE This feature requires the installation of the optional door switch assembly To purchase a door switch assembly please contact Vendnet Parts by phone at 1 800 833 4411 STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration Press o for Password menu Password Enter Password default 2314 Advanced Config Press for Peripherals menu Peripherals Press 4 for Auto Service menu Auto Service Current Setting exit 4 edit Press to toggle the setting ON OFF Auto Service Choice Flashing exit_ save Press O to save the setting Auto Service New Setting exit 4 edit Press amp five times to exit Sales Mode 5 PRICING Price Setting This menu allows three 3 methods for assigning prices ITEM by individual selections ROW by shelf or tray ALL ITEMS by entire machine COUPONS by Item Row or ALL TOKENS by Item Row or ALL COMBO The maximum price that can be set is 655 35 5 3 ALL This menu allows you to set the selection price of every item all at once Time Saving Tip Instead of setting the price of each item one at a time it is much faster to set the common price of the entire machine then go back and set the price of each item or row 5 2 ROW Use this menu to set the price of a row shelf all at t
18. save Enter Coupon value Coupont 0 00 del save Press to save the value setting Coupon1 New Value exit edit Press Owo times to edit Coupon 2 5 or press amp five times to exit to sales mode Sales Mode 5 5 TOKEN This option allows the operator to designate the values of tokens accepted by pre programmed coin mechs Value Token This menu enables the use of tokens this option requires an MDB version coin mechanism changer Several sub menus are available that allow setting token values This feature also allows settings by Item Row or All If Space to Sales Whole Machine is ON and you are setting Tokens by Row the Row must be set to Row7 5 5 3 TOKEN ALL STEP DISPLAY Press Service Mode Button Motors Press for Pricing menu Pricing Press for Tokens menu Tokens Press Q for the Token1 menu Press corresponding number 2 5 for additional tokens Token1 Press for All Items All Items Current Setting exit 3 edit Press 3 to toggle ON OFF All Items Choice Flashing exit save Press to save the setting All Items New Setting exit 3 edit Press OM return to the Token1 menu Press to enter Value menu Tokeni Token1 Current Value exit edit Press G then enter value Token1 New Value del save 11 Enter Token value Cou
19. 0 0 2 AUTOMATIED DELIVERY BOX 4 0 0 3 TOUCH COMM 4 0 0 4 AUTO SERVICE 6 ACCOUNTING 6 3 ACCOUNTING ALL 6 2 ACCOUNTING BY ROW 6 1 ACCOUNTING BY ITEM 7 ADVANCED OPTIONS 7 1 DISCOUNT 7 2 PROMO VEND P N 4215507 Rev D 7 3 FREE VEND RATE 7 4 EXACT CHANGE 7 4 2 EXACT CHANGE ALTERNATE RULE 41 7 5 UNCONDITIONAL ACCEPTANCE 7 6 MAX CHANGE 7 7 PROGRAMMABLE POS MESSAGE 42 7 8 SHUTDOWN 7 9 ENERGY SAVINGS 7 0 MOTOR PAIRING 8 TEST MOTOR 9 TEST ALL MOTORS 0 7 ADVANED DIAGNOSTICS 0 7 1 REFRIG LOG 0 7 2 DAQ LOG 0 7 3 STS LOG 0 7 4 HEALTH SAFETY TEST 0 7 5 CAN BOTTLE DROP SENSOR BIAS 0 8 DOOR ALERT 0 9 MANUAL DEFROST 0 0 ELEVATOR 0 0 1 1 ELEVATOR BOARD SOFTWARE REVISION 0 0 1 2 NUMBER OF TRAYS 0 0 1 3 BAFFLE OPEN CLOSED 0 0 2 AUTO DOOR MOTOR 0 0 3 DELIVERY LIFT TEST 0 0 6 LIFT OPTICS ALIGN CUSTOMER LEAD THROUGH MESSAGES ERROR CODE MESSAGES 63 ELEVATOR TROUBLE SHOOTING QUICK REFERENCE GUIDE 81 Record the Model Number and Serial Number of your machine below The Model and Serial numbers are needed to obtain quick service and parts information for your machine The numbers are available on the identification plate located on the backside of the cabinet of the machine MODEL NUMBER SERIAL NUMBER Revision History Date Reason 7 28 05 Initial Document Testing of GVC1 CB500 9 05 06 Corrections Clarifications 10 10 10 Corrections Clarifications 08 13 12 Additions Corrections
20. 4 for Free Vend menu Options Free Vend Current Setting exit 4 edit money is accepted by the machine the Press 4 to toggle ON OFF Free Vend Choice Flashing exit save message FREE ON US is on the Press G to save the setting Free Vend New Setting exit 4 edit display Press amp three times to exit Sales Mode 3 5 FAST CHANGE STEP DISPLAY Allows the vending machine to give change Press Service Mode Button Press for Options menu Motors Options immediately after the customers Press 6 for Fast Change menu Fast Change Current Setting exit 5 edit makes a selection If Fast Change is Press to toggle ON OFF Fast Change Choice Flashing exit_ save ON it overrides the Multi Vend feature Press G to save the setting Fast Change New Setting exit 5 edit Press amp three times to exit Sales Mode IMPORTANT NOTE If OPTICS is turned ON the amount of the product displays until a product drops 3 6 OPTICAL VEND Optical Sensor Control Options This submenu provides the operator with options for designating product items or rows that are monitored for product delivery by an optical sensor Default is ALL selections ON unless changed 3 6 3 Optics All STEP DISPLAY Press Service Mode Button Motors Press for Options men
21. Clarifications SERVICE MODE Use Service Mode to program and service the machine Use the keypad as an input device Watch the display for information while in Service Mode SERVICE MODE BUTTON To enter Service Mode press the Service Mode Button located on the top or upper right corner of the controller cover See Figure 1 To exit Service Mode press the Service Mode Button IMPORTANT NOTE If credit exists when Service Mode is entered it will be restored when the machine returns to Sales Mode If the display shows a message other than Motors XX then see the troubleshooting guide If no key is pressed for approximately 1 minute while in Service Mode the controller will automatically return to Sales Mode Figure 1 Controller Figure 2 Controller Figure 2 A Controller Inside Door Mounted Cabinet Mounted Cabinet Mounted SERVICE MODE SERVICE BUTTON MODE BUTTON AX SERVICE MODE BUTTON el Q i powel POWER ON LIGHT LR A DEX OPTION _ Tao KEYPAD To program the vendor use the buttons on the keypad as directed in the step by step instructions below DISPLAY Check the display after pressing the Service Mode Button and or Keypad Buttons to make sure that the program is responding correctly Buttons 0 9 are used to move between the various modes menus and sub menus while the button is used to save a setting and the button is used to exit menu witho
22. Fike Press for Coupons menu Coupons COUPON ALL CONTINUED DISPLAY Coupon 4 Press for Coupon1 Press corresponding number 2 5 for additional coupons All Items Current Setting 5 Press G for All items exit 3 edit All Items Choice Flashing 6 Press 3 to toggle ON OFF exit save G All Items New Setting Press to save the new setting exit 3 edit Couponi Press to Couponi menu Coupon1 0 00 Press to enter Coupon Value menu exit edit G I Coupon1 0 00 Press to edit Coupon1 value exit OK Coupon1 0 00 del save i Coupon1 New Value Press to save the value setting exit edit Enter Coupon value Press amp two times to edit coupon 2 5 or press Sales Mode amp four times to exit menu 5 4 2 COUPON BY ROW STEP DISPLAY Press Service Mode Button Motors Press for Pricing menu Pricing Press for Coupon menu Coupons Press for Coupon Press corresponding Coupont number 2 5 for additional coupons Press to Verify All Items OFF Al Items OFF If All Items ON refer to 5 4 3 exit 3 edit Press to return to the Coupon1 menu Coupon Row Press 2 to enter a row exit Row XX Current Setting exit 1 edit Row XX Choice Flashing Press to toggle Row ON OFF exit save Row XX New Setting Press G to save the settin
23. Rules ON OFF 5 Unconditional Accept Level 6 Maximum Change 1 Enable Max Change 2 Set Amount 7 Programmable POS Auxiliary 1 POS ON OFF 2 Enter POS Message 3 Auxiliary Messages 4 Time Display ON OFF 8 Shutdown Machine 123 4 Interval Number 1 Item 2 Row 3 All Items 4 Day 5 Start Time 5 Set Start Time 6 Stop Time 6 Set Stop Time 8 Lighting ON OFF hardware option 9 Enable ON OFF 9 Energy Savings 1 Interval 1 2 Interval 2 4 Day 5 Start Time 5 Enter Time 6 Stop Time 6 Enter Time 7 Target Temperature 8 Lighting ON OFF hardware option 9 Enable ON OFF 0 Motor Pairing Item Item Note Must be odd even motors and same tray 81 The contents of this publication are presented for informational purposes only and while every effort has been made to ensure their accuracy they are not to be construed as warranties or guarantees express or implied regarding the products or services described herein or their use or applicability We reserve the right to modify or improve the designs or specifications of such products at any time without notice VendNet n et 165 North 10th Street 2 Waukee lowa 50263 A WITTERN GROUP COMPANY Number One In Ouality United States of America 800 833 4411 515 274 3641 088 250 0005 Email vendnet vendnetusa com Web Site www vendnetusa com P N 4215507 RevD
24. Time del save Press G to save new Stop Time New Time exit edit Press amp two times to return to Discount menu Discount Press D for Discount Value menu Discount Current Value del save Press G to save new Discount value Discount New Value exit Press amp two times to return to Discount menu Discount Press for Enable Discount menu Enable Current Setting exit 9 edit Press to toggle Enable ON OFF Enable Choice Flashing exit save Press to save the setting Enable New Setting exit 9 edit Press amp five times to exit to Sales Mode Sales Mode 7 1 2 DISCOUNT BY ROW IMPORTANT NOTE All items 7 1 3 must be turned to OFF STEP DISPLAY Press Service Mode Button Motors Password 1 2 Press D for Password menu 3 _ Enter Password default 2314 Advanced 4 Press for Discount menu Discount 5 Press for Row menu Row exit Enter row number Row Xx Current Setting exit 1 edit Press to toggle Row ON OFF Row XX Choice Flashing exit save Press G to save the setting Row XX New Setting exit 1 edit Press amp once to enter another row or 2 times to go to Discount menu Discount Press 2 to enter Day menu DAY Press for All Days All Days Current Setting exit 1
25. customer until the amount of credit has been reduced to a value less than or equal to the programmed maximum change limit STEP DISPLAY Press Service Mode Button Motors Press D or Password menu Password Enter Password default is 2314 Advanced Press for Max Change menu Max Change Press for current Max Change setting Max Change Current Setting exit 1 edit Note MAX CHANGE CONTINUED DISPLAY The highest value that 6 Max Change Choice Flashing can be set for the Press to toggle ON OFF exit save maximum price is 655 35 7 Max Change New Setting for a scale factor of 1 and Press to save setting exit 1 edit 999 95 for a scale factor of 5 g Press 2 then enter dollar Max Change 50 00 amount exit Save 9 Press to save the setting Max Change 10 Sales Mode Press three times to exit 7 7 PROGRAMMABLE POS MESSAGE These are messages that can be edited You must first turn ON the default POS message under the options menu 3 7 7 7 1 PROGRAMMING the POS MESSAGE STEP DISPLAY Press Service Mode Button Motors Press for Password menu Password Enter Password default is 2314 Advanced Pres D for Programmable POS menu Programmable POS Programmable POS Press for POS setting Current Setting exit 1 edit Programmable POS Press to toggle ON OFF Choi
26. menu only time this should be checked is after the installation of a new board to assure that the board is compatible 4 0 4 TALKER Talker assists the vision impaired to service the machine MOTOR TYPE CONTINUED DISPLAY Press for Password menu Enter Password default 2314 Password Advanced Configuration Press for Motor Type menu Motor Type Current Setting exit 3 edit Press to toggle from 2 wire 2 wire 1m or 3 wire motors Motor Type Choice Flashing exit save 7 Press G to save the setting Motor Type New Setting exit 3 edit 8 Press amp four times to exit Sales Mode NOTE The 2 wire 1M setting is used on select Frozen Food machines only Contact Vendnet Service at 1 800 833 4411 for more information STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration Press for Password menu Password Enter Password default 2314 Advanced Configuration Press for Talker menu Talker Current Status exit 4 edit Press 4 to toggle Talker ON OFF Talker Choice Flashing exit save Press to save the setting Talker New Status exit 4 edit Press amp four times to exit Sales Mode 4 0 5 PASSWORD Allows the operator to change the password IMPORTANT NOTE If you forget your person
27. mode is active for 3 minutes after HS test ON is set in Service Mode so that if the door is opened closed multiple times the 15 minute timer would be set again and still be used Also when HS test ON is set the refrigeration OFF timer should also be reset at this time so that when it is time for the minimum off time to expire the HS test ON mode is also cleared Once the door is closed Health Safety feature now functions as if the machine door had been closed for a long period of time and any temperature value over the HS limit for the refrigeration mode in use causes the normal 15 minute HS limit timer to start a count and if the temperature limit is exceeded for 15 minutes disables vending from the machine Refrigeration Modes affected are Cold Frozen and MZF STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press O for Password menu Enter Password default 2314 Password Log Press D for Health Safety test HS Test Current Setting exit 4 edit Press 4 to toggle ON OFF HS Test Choice Flashing exit save Press G to save the setting HS Test New Setting exit 4 edit Press amp four times to exit Sales Mode Press On Sales Mode to see current teperatures and HS Test message 0 7 5 CAN BOTTLE DROP SENSOR BIAS With the can bottle drop sensor bias feature the value of the internal con
28. open and main door closed The baffle closes elevator is moved to PARK then back to STANDBY baffle cycles a couple of times and stops in an unpredictable position then there 4 short pulses which move the baffle by approx 1 16 each time then the system goes out of service ERROR CODES EFL 2 EFL 5 EFL 99 Power cycle with elevator is in the STANDBY position and the baffle is partly out The baffle is pulsed 4 times then a 2 second delay and then a 2 set of 4 pulses before going out of service again ERROR CODES EFL 99 Power cycle with elevator is in the STANDBY position The baffle closes then a dull thump can be heard and the timing belt may jump a couple of times on the pulleys as the elevator is LOWER Lock Slide Switch Yellow amp Black wires GREEN LED D9 is lit when the switch is not actuated 1 Check connection at switch 2 Check connection at elevator control board 3 Switch open circuit damaged replace switch LOWER Lock Slide Switch Yellow amp Black wires GREEN LED D8 is lit when the switch is not actuated 1 Switch contacts do not open when lever is actuated 2 Wiring to switch is short circuit Symptoms Possible Cause s driven against the bottom stop end limit ERROR CODES EFL 1 The elevator successfully completes the initializing sequence after a power cycle or main door closure When attempting to do a vend the elevat
29. retrieved the baffle does not re OPEN for 1 minute During the 1 minute delay the message Please Remove Your Product is shown and the beeper sounds every 10 seconds ERROR CODES NONE 1 2 Check that the delivery door is fully closed Move the elevator down to unlock the delivery door and check VERY slowly that the delivery door is completely free in its motion and closes under its own weight VERY IMPORTANT Check that the GREEN LED D1 on the elevator control board is lit indicating the delivery door is CLOSED Check that the optical switch actuator plate mounted to the back of the delivery door is not blocking the switch when the door is CLOSED Adjust plate such that LED D11 comes ON when the door is ie away from the closed position at the bottom edge of the door Check the inline connection next to the switch Check the connection to the Elevator Control Board at J4 Faulty Optical Switch replace Delivery Door Optical Switch J4 of Elevator Control Board Black Brown amp White wires GREEN LED D11 is lit when the eee door is CLOSED Check that the GREEN LED D11 goes out when the delivery door is opened by 3 3 at the bottom edge If necessary adjust the actuator plate as described in d above Faulty Optical Switch replace Problem Out of Service Out of Service Power cycle with main door closed and baffle fully open home Elevator is driven to VEND and stops baffle
30. show only tray count 3 OPTIONS This menu allows access to the following features e Force Vend e Optics e Bill Escrow e Point Of Sale Message e Multi Vend e Temperature e Free Vend e Keypad Backlight e Fast Change e Drop Sensor Sensitivity 3 1 FORCE VEND This option forces STEP DISPLAY the sa to _ Press Service Mode Button Motors complete a purchase once i Press 3 ior Options menu pions they have Force Vend Current Setting deposited money Pre for Force Vend menu exit 1 edit of any form Force Vend Choice Flashing Pres to toggle ON OFF exit save Force Vend New Setting exit 1 edit Sales Mode 5 Press G to save the setting 6 Press amp three times to exit IMPORTANT NOTE If a vend is attempted on a configured selection and the motor fails during this vend the customer will be allowed to escrow the credit regardless of the force vend status 3 2 BILL ESCROW This option allows STEP DISPLAY the last bill Press Service Mode Button Motors accepted to be returned provided Press B for Options menu Options the bill acceptor is capable of such a Press 2 for Bill Escrow menu Bill Escrow Current Setting exit 2 edit feature Press 2 to toggle ON OFF Bill Escrow Choice Flashing exit save Press G to save the setting Bill Escrow
31. test See Service Mode 4 9 1 below 1 Close the door and wait 75 minutes for the temperature stabilize 2 Simulate Warm Temperature a Open the door b Locate the sensor at the back of the cabinet above the top tray c Remove the mounting screw place the sensor in a cup of warm water d Enable HS Test software setting in control board service mode See Below e Close the door Perform Test a Press 0 on the host machine numerical keypad to check the temperature b Wait until the temperature is above the upper health safety limit of 41 F for 15 minutes c Try to vend a product from the Satellite Food Vendor d If the health safety is working properly the vend should fail the machine should have automatically been disabled by the controller board After Test is Completed a Open the Satellite Food Vendor door b Remove the sensor from the cup of water and put the sensor back in place c Close the door and time how long it takes for the Satellite Food Vendor to get below the refrigeration set point Cold should be below the set point within 30 minutes When HS test ON HS Door switch override ON is saved in Service mode and the machine door is closed the Health Safety Activation Delay Time is set to the 15 minute value rather than the extended 30 minutes for Cold and 75 minutes for Frozen that is allowed after a normal door closure To allow for multiple door open closes and door close debounce the HS test
32. the option of designating rows that contain cans bottles or snack STEP DISPLAY Press Service Mode Button OJ Motors Press D for Configuration menu Configuration Press 3 for All Items menu All Items Current Setting exit 1 edit Press to toggle between Snack Can Bottle Press GB to save the setting All Items Choice Flashing exit save All Items New Setting exit 1 edit Press amp four times to exit Sales Mode STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration pres to enter a row Row exit Enter Row number Row XX Current Setting exit 1 edit Pre to toggle between Can Bottle and Snack Row XX Choice Flashing exit save Press to save the setting Press amp three times to exit Choice stops flashing and display returns to Row exit Sales Mode IMPORTANT NOTE For selections designated as either cans or bottles the vend motor runs continuously during the vend cycle until a drop sensor signals the controller or the maximum vend time of 9 seconds concludes 4 1 ITEM Before setting this option a row or the entire machine must be set to Can bottle Each item in that row or entire machine may be set to CAN or BOTTLE When Can Bottle Mode is ON the STEP DISPLAY
33. the setting exit 1 edit Enter Item Number Press amp to enter another item or press amp 2 times for Interval1 Interval1 menu Press 4 to enter Day Menu Day 12 Press to toggle All Days ON OFF All Days Choice Flashing To program individual days turn Every day OFF exit save All Days New Setting Press to save the setting exit 1 edit Monday Choice Flashing Press 2 to toggle Monday ON OFF exit save Monday New Setting Press G to save the setting exit 2 edit Press number 3 8 to complete the other days of the week using steps 14 15 Press amp two times to return to Interval menu Intervali i Current Time Press two times for Start Time menu exit edit New Time del save New Time exit edit 48 Press G then enter Start Time in 24 hr time HH MM Press G to save the setting SHUTDOWN BY ITEM CONTINUED DISPLAY 20 Press CE to return to Start Time menu Start Time 21 Press two times to enter Stop Time menu 23 59 exit edit 22 Press then enter Stop Time in 24 hr time HH MM New Time del save 23 Press G to save the setting New Time exit edit 24 Press 9 two times to exit to Interval menu Interval1 25 Press for Shutdown Enable menu Enable Current Setting exit 9 edit
34. times to exit Sales Mode 6 9 SHORT DEX REPORT With the Short DEX Report feature set to ON the number of DEX UCS data fields in a download file is shortened to fields required for machine sales and money accountability along with active machine error messages For a complete list of included DEX fields please see the GVC DEX Data Field Description document STEP DISPLAY 1 Press Service Mode Button CD Motors I A ntin Press for Accounting menu Pees Short Dex Current Setting Press for Short Dex menu exit 9 edit Short Dex Current Setting exit 9 edit to Save Sales Mode Press to toggle Short Dex ON OFF Press to save the setting Press amp three times to exit 7 ADVANCED OPTIONS To enter this menu you will be prompted to input a password The following options are available e Max Change e Programmable POS e Shutdown e Energy Savings e Motor Pairing e Discount e Promo Vend e Free Vend Rate e Exact Change e Unconditional Acceptance 7 1 DISCOUNT This menu accesses the following sub menus that allow the vending machine controller to charge a different price for selections at different times or on different days e Item e Start Time e Row e Day o All e Stop Time 7 1 3 DISCOUNT ALL e Value e Enable ON OFF STEP DISPLAY Press Service Mode Button Motors Press D for Password menu
35. 26 Press 9 to toggle ON OFF Enable Choice Flashing exit save 27 Press G to save the setting Enable New Setting exit 9 edit 28 Press 9 two times to edit Interval 2 4 Shutdown 29 Press amp three times to exit Sales Mode 7 9 ENERGY SAVINGS This function allows you to set a NON health safety machine to run at a higher than normal temperature during set times IMPORTANT NOTE Energy Savings runs OUTSIDE of the HS Standards There are two programmable intervals STEP DISPLAY Press Service Mode Button Motors Press D for Password menu Password Enter Password Default is 2314 Advanced Press for Energy Savings menu Pres Dor Interval1 to edit Interval 2 Press Energy Savings Interval1 or Interval2 Press for Day menu Day Press to toggle All Days ON OFF To program individual days turn every day OFF All Days Choice Flashing exit save Press O to save the setting All Days New Setting exit 1 edit Press 2 to toggle Monday ON OFF Monday Choice Flashing exit save Press G to save the setting Monday New Setting exit 2 edit Press number 3 8 to complete the other days of the week usi ng steps 9 10 Press D wo times to return to Interval menu Interval1 Press two times for Start Time menu Current Time exit e
36. 6F Yes Cold Food 38 F 2 2 C Cold Food T1 38F Yes Slackened 15 9C Slackened T1 15F T2 15F Yes Frozen 10 F 23 2 C Frozen T1 10F T2 10F Yes Dual Zone with Upper Zone Heater Dual Zone with Upper Zone Heater Upper zone 63 F 17 2 C Lower zone 36 F 2 2 C Upper zone 57 F 13 9 C Lower zone 36 F 2 2 C Dual Zone Dual upper 6 T3 63F Yes T1 36F T3 57F T1 36F Yes Yes Yes Chilled 61 F 16 7 C Chilled T1 61F No Multi Zone Frozen Upper zone 36 F 2 2 C Lower zone 10 F 23 2 C MZF T3 36F T1 10F T2 10F Yes Yes Multi Zone Frozen 12 F Upper zone 36 F 2 2 C Lower zone MZF 2 T3 36F T1 12F T2 12F Yes Yes 12 F 24 4 C Multi Zone Frozen 15 F Upper zone 36 F 2 2 C Lower zone 15 F 26 C MZF 5 T3 36F T1 15F T2 15F Yes Yes Single Zone Frozen Food Single Zone Frozen Food 12F 10 F 23 2 C 12 F 24 4 C SZ Frozen SZ Frozen 2 T3 10F T2 10F T3 12F T2 12F Yes Yes Single Zone Frozen Food 15 F 15 F 26C SZ Frozen 5 T3 15F T2 15F Yes Single Zone Cold Food 36 F 2 2 C SZ Cold T3 36F Yes Single Zone Cold Food 35 F 35 1 6 C SZ Cold 1 T3 35F Yes
37. Column 8 Test Vend Item 9 Test Vend All Items 0 Diagnostics 1 Machine Self Test 2 Relay Test 1 2 3 4 5 6 0 All Off 3 Log Engineering 4 Coin Reject Rate 5 Bill Reject Rate 6 Vend Aligned 7 Log Engineering Password 2314 8 Door Alert ON OFF 9 Manual Defrost ON OFF 0 Peripherals 1 Elevator 1 Elevator Board Software Version 2 Manual Reset Count Rows 3 Open Close Baffle 2 Auto Door Open Close 3 Lift Motor Open Close 6 Lift optics align SLPNAMEYNS 1 Beep ON OFF 2 Optics Disable I Vend Disables Vendor 3 Motor Type 2 3 Wire 4 Talker ON OFF 5 Password Change 6 Set Defaults 1 Default 1 Standard Default 2 Default 2 Customer Specific Default 0 Reset to Defaults 7 Refrigeration Mode Snack Cold Cold Food Slackened Frozen Dual Zone Dual Upper 6 Chill MZF MZF 2 MZF 5 SZ Frozen SZ Frozen 2 SZ Frozen 5 SZ cold SZ cold 1 Note Use cold if no cold food 8 2 3 Digit Selection Style 9 Home Motors with Door Switch ON OFF 0 Peripherals 1 Elevator ON OFF 2 Auto Lift Button Auto Off Button 3 Touch Comm ON OFF 4 Auto Service ON OFF 7 Advanced Options Password 2314 1 Discount 1 Item 2 Row 3 All Items 4 Day 5 Start Time 5 Set Start Time 6 Stop Time 6 Set Stop Time 7 Discount Value 9 Enable ON OFF 2 Promo Vend 1 Item 4 Promo ON OFF 3 Free Vend Rate 4 Exact Change Message Level 2 Alternate Change
38. Flashing exit_ save e Whole Machine e Custom 5 Press to save the setting StS New Setting exit 6 edit MZF SZF e Custom 6 Press amp three times to exit Sales Mode IMPORTANT NOTE If custom is chosen see section 4 7 for instructions 4 7 CUSTOM STS IMPORTANT NOTE Before setting this option you must select Custom as your setting under menu 4 6 This option is used to tie selections together that do not fall under any of the categories under menu 4 6 Example 10 20 24 STEP DISPLAY Press Service Mode Buttn Motors Press for Configuration menu Configuration Press 6 for STS menu STS Current Setting exit 6 edit Press to toggle to Custom Press to save the setting STS Custom exit save STS Custom exit 6 edit Press OF return to Configuration menu Configuration Press to STS selection Enter first selection number Press to clear links menu STS exit STS XXX Current Selection exit Add 1 Clear XXX Clear links exit clear Press to clear current links settings XXX Cleared exit Add 1 Clear Press G to add new Selection XXX exit Enter Next Selection XXX YYY exit Add Press to add another selection to enter more selections repeat steps 11 and 12 XXX YYY ZZZ The screen di
39. G to save the setting 3 8 SETPOINT This menu displays the factory default SET POINT temperature for each machine type See section 4 0 7 TEMP for the specific machine refrigeration modes Ambient snack machines without a refrigeration system will display 36F These temperatures may be adjusted however it is not recommended The temperatures have been set according to NAMA specifications for optimal product safety Before making any adjustment sees Temp and Health Safety section STEP DISPLAY Press Service Mode Button Motors Press for Options menu Options Setpoint Current Setting F Press 8 for Setpoint menu g me 8 edit 9 Setpoint Temp flashing F Press 8 to edit the Temperature Setpoint exit save Continue pressing until the desired temperature is Setpoint New Temp F reached exit 8 edit Setpoint New Temp F Press to save to save the setting exit 8 edit Press O ine times to exit Sales Mode 3 9 KEYPAD BACKLIGHT This menu controls the brightness level of the keypad backlight Default is 3 STEP DISPLAY Press Service Mode Button Motors Press for Options menu Options Press for Backlight menu KB Backlight Current Setting exit 9 edit Continue pressing nti the desired setting is reached Note 0 Off 1 Low 2 Med 3 High 4 Max KB Backlight Choice Flashing e
40. Only GRATIS Danish FREE French FREE German FREE Turkish UCRETSIZDIR Auxiliary maximum length 20 MESSAGE 9 English_ CREDIT Italian CREDIT Dutch CREDIT Spanish CREDITO Danish CREDIT French CREDIT German CREDIT Turkish KREDI Auxiliary maximum length 10 MESSAGE 10 English SELECTION Italian SELECTION Dutch SELECTION Spanish SELECCION Danish SELECTION French SELECTION German SELECTION Turkish SECIM Auxiliary maximum length 10 MESSAGE 11 Spanish English PRICE Italian PRICE Dutch PRICE Spanish PRECIO Danish PRICE French PRICE German PRICE Turkish FIYAT Auxiliary maximum length 10 ERROR CODE MESSAGES Troubleshoot error code messages with the table below GVC2 Message Message Description Possible Actions CONTROL BOARD ERRORS VMC OK Control board diagnostic test Ok or Good indicates no active errors For any error condition troubleshooting please have the specific machine manual VMC xxxx Where xxxx is message shown below Settings Reset Diagnostic Test error present Control board settings reset to defaults Displayed after software updates If a software upgrade has just been done change control board settings and prices as desired Check control board setti
41. PLAY 1 2 Press Service Mode Button Press for Pricing menu Motors Pricing 3 Press for Tokens menu Tokens 4 for additional tokens 5 Prose for Token1 Press corresponding number 2 5 Press to Verify All Items OFF If All Items ON refer to 5 5 3 Token1 All Items OFF exit 3 edit Press to return to Token1 menu Token Press to enter an item Item exit Enter Item Number Item XXX Current Setting exit 1 edit pre to toggle Item ON OFF Item XXX Choice Flashing exit save Press G to save the setting Item XXX New Setting exit 1 edit Press to return to Token1 menu Tokeni Press D to enter Value menu Token1 Current Value exit edit Press G to edit value Token1 New Value del save TOKENS BY ITEM CONTINUED DISPLAY Enter Token value Coupon1 0 00 del save Press G to save the value Press Owo times to edit coupon 2 5 or press ines times to exit menu Token1 New Value del edit Sales Mode 5 7 COMBO STEP DISPLAY Press Service Mode Button Motors Press 6 for Pricing menu Pricing Press 0 to enter Combo menu There are 5 available combo settings For Combo 2 press 3 press etc and follow the steps below Combo
42. PROGRAMMING MANUAL Number One m Quality GVC2 CONTROLLER SOFTWARE This manual contains programming instructions for the GVC2 Controller used on the vending machines listed below Please refer to your service manual for other information P N 4215507 Rev D VENDOR HR23 HR32 HR40 MODEL 3526 3526A 3510 3510A 3509 3509A RRF G2 3W RRF G2 4W RRF G2 5W 3523 3523A 3524 3524A 3525 3525A SC100 3515 3515A COMBO II 3516 3516A 3534 3534A 3W COMBI 3532 DZF5000 3517 3517A 3518 3518A 3541 3541A 3566 3566A SZF5000 3519 3519A 3565 3565A 3547 3547A 3545 3545A DZF3000 3520 3520A 3568 3568A SZF3000 3521 3521A 3567 3567A Ws7000 3536 3536A WS5000 3535 3535A 3575 3575A WS4000 3538 3538A 3574 3574A WS3000 3537 3537A 3573 3573A ELEVATOR 3561 3561A 3563 3563A 3557 TABLE OF CONTENTS SERVICE MODE SERVICE MODE BUTTON DISPLAY 1 TUBE FILL DISPENSE COINS 2 MOTOR COUNT 3 OPTIONS 3 1 FORCE VEND 3 2 BILL ESCROW 3 3 MULTI VEND 3 4 FREE VEND 3 6 OPTICAL VEND 3 7 POINT OF SALE MESSAGE pos 3 8 SETPOINT 3 9 KEYPAD BACKLIGHT STATE 4 6 SPACE TO SALES STS 4 7 CUSTOM STS 4 8 TIME DATE 4 9 HEALTH SAFETY HS 4 0 ADVANCED CONFIGURATION 4 0 1 BEEP ENABLE 4 0 2 OPTICS DISABLES 4 0 3 MOTOR TYPE 4 0 4 TALKER 4 0 8 SELECTION STYLE 4 0 0 1 ELEVATOR ENABLE 4
43. Pin 5 White wire The RED LED on the hinge side l Vend board should be lit amp steady I Vend is physically blocked in the elevator tray The I Vend red filter lens is are dirty The sides of the elevator tray have been bent misaligned One or both of the I Vend boards is are faulty or damaged replace as pair I Vend Input to GVC J8_Pin 5 White wire The RED LED on the hinge side l Vend board should be lit and when something blocks interrupts the array it will go out There is a short circuit in the wiring One or both of the I Vend boards is are faulty or damaged replace as pair Problem The Elevator or Baffle do not move or operate Out of Service The Elevator does not operate Symptoms Possible Cause s and credit will not be deducted the display shows Please Select Another Selection The elevator returns to STANDBY and item s can be retrieved by unlocking the delivery door by pressing the key ERROR CODES NONE No activity from the elevator system ERROR CODES NONE Elevator in Standby Power up close main door and nothing happens ERROR CODES EFL 1 Elevator in Park Power up close main door if baffle is fully open it will close then nothing ERROR CODES EFL 1 Elevator in Vend Power up close door a If baffle is fully open it cycles 1 3 4 times this repeats 3 Main Door Switch GVC J3 Elevator Control Board J5 Black Ye
44. Press Service Mode Button Motors Press for Configuration menu Configuration Press GD to enter an item Item exit Enter selection number Item XXX Current Setting exit 1 edit Prose to toggle Can Bottle Item XXX Choice Flashing exit save 11 Drop Sensor is CONFIG BY ITEM CONTINUED DISPLAY enabled for vending bottles or cans Press to save the setting Choice stops flashing and display returns to Item exit Repeat Steps 4 thru 6 until all selections are completed Press amp 3 times to exit Sales Mode 4 4 LANGUAGE Language Message STEP DISPLAY This menu function allows Press Service Mode Button Motors the operator to choose a specific language in Press for Configuration menu Configuration which sales mode messages are displayed Press D for Language menu Language Current Setting exit 4 edit The following languages are available English Press to toggle between the languages Language Choice Flashing exit save Spanish French Italian German Danish Dutch Turkish Auxiliary Press to save the setting Press Service Mode Button Language New Setting exit 4 edit Sales Mode 4 5 AUTO REINSTATE IMPORTANT NOTE If auxiliary is selected an alternative list of operator cre
45. Press for Combo 1 menu Combo 0 00 exit Enter First Combo Item number and price Combo1 090 1 00 exit next Press G to save the setting Enter Range number then enter item numbers Combo1 090 1 00 exit edit 1 next Range1 to exit Press G to save the setting Range1 XXX to YYY exit edit 1 next There are five settable ranges To continue setting ranges repeat steps 7 amp 8 When finished press repeatedly to exit out of the menu Sales Mode TO DELETE A PREVIOUSLY SET COMBO DISPLAY Press Service Mode Button Motors Press 8 for Pricing menu Pricing Press to enter Combo menu There are 5 available combo settings For Combo 2 press 3 press etc follow the steps below Combo Press for Combo 1 menu Combo1 090 1 00 exit edit 1 next Press G to Edit the Combo Combo1 090 0 00 del 0K Press O three times to delete the selection number Combo 0 00 exit save Press to save the setting Combo1 0 00 exit next press amp 4 times to exit menu Sales Mode 6 ACCOUNTING Use this menu to gain access to menus that display or reset data for various types of cash and vend totals Counts can be viewed by individual items rows or as the whole machine Historical totals These are the counts since the initialization of the m
46. Shutdown 26 Press O to save the setting 27 Press 2 for Shutdonw Enable menu 28 Press to toggle ON OFF 29 Press O to save the setting 30 Press no times to edit Interval 2 4 31 Sales Mode Press rreo times to exit to sales mode 7 8 2 SHUTDOWN BY ROW STEP DISPLAY Press Service Mode Button Motors Press for Password menu Password Enter Password default is 2314 Advanced Press 8 for Shutdown menu Shutdown Press for Interval1 for Interval 2 etc Interval1 Press to seta Row Row exit Enter a Row Row XX Current Setting exit 1 edit Press to toggle Row ON OFF Press G to save the setting Row XX Choice Flashing exit save Row XX New Setting exit 1 edit Press amp to enter another Row or press amp 2 times to return to Interval menu Interval1 Press to enter Day menu Press to toggle All Days ON OFF To program individual days turn every day OFF Day All Days Choice Flashing exit save Press G to save the setting All Days New Setting exit 1 edit Press 2 to toggle Monday ON OFF Monday Choice Flashing exit save Press G to save the setting Monday New Setting exit 2 edit Press amp two times to exit Press number 3 8 to complete the other days of the week using steps 14 15
47. TEP DISPLAY Press Service Mode Button Motors Press Diagnostics Press Press 4 Elevator e g Found 5 Rows Press exit_1 start Press to start the elevator will e g Finding 5 Rows search for trays exit e g Found 5 Rows exit 1 start Sales Mode Peripherals 7 At Completion 8 Press s times to exit 0 0 1 3 BAFFLE OPEN CLOSED With the Elevator feature set to ON the Elevator machine sliding anti cheat Baffle door can be OPEN or CLOSED In the OPEN position the vend space between the glass and the product trays is open for the elevator tray to move to any product tray The Product Delivery door is also closed and locked when the Baffle is OPEN When the Baffle is CLOSED the Product Delivery door of the machine is opened after the Elevator moves to the bottom position in the machine Note The main door must be closed to perform this function IMPORTANT Do not attempt to open the main door with the baffle CLOSED this can cause severe damage STEP Press Service Mode Button DISPLAY Motors Press for Diagnostics menu Diagnostics Press for Peripherals menu Peripherals Press for Elevator menu Elevator Press for Baffle status Baffle Current Status 1 open 2 closed exit Press 2 to close the baffle 2 Closing Flashes At completion Baffle Closed 1 open 2 close
48. TES GELD EINWERFEN Danish INDKAST AFTALTE PENGE Dutch AFGEPAST GELD IN WERPEN Turkish PARA USTU n VERMEZ Auxiliary maximum length 30 MESSAGE 4 English OUT OF SERVICE Spanish FUERO DE SERVICIO French DEMANDEZ LE RESPONSABLE Italian PER FAVORE CHIAMARE SERVIZIO German BITTE KUNDENDIENST RUFEN Danish TILKALD SERVICEMONTOR Dutch SERVICEDIENST BELLEN Turkish SERVIS DISI Auxiliary maximum length 25 MESSAGE 5 English PLEASE MAKE ANOTHER SELECTION Spanish SELECIONE OTRO PRODUCTO French FAITES UNE AUTRE SELECTION Italian FARE UNA ALTRE SCELTA German ANDERE WARE WAHLEN Danish VAELG ANDEN VARE Dutch ANDERE KEUZE MAKEN Turkish LUTFEN BASKA nSECIM YAPINIZ Auxiliary maximum length 25 MESSAGE 6 English THANK YOU Enjoy Italian GRAZIE Dutch DANK U Spanish GRACIAS Danish TAK French MERCI German VIEL DANK Turkish TESEKKUR Auxiliary maximum length 40 MESSAGE 7 English DISCOUNT AVAILABLE Italian DISCOUNT AVAILABLE Dutch DISCOUNT AVAILABLE Spanish DESCUENTO DISPONIBLE Danish DISCOUNT AVAILABLE French DISCOUNT AVAILABLE German DISCOUNT AVAILABLE Turkish INDIRIM IMKANI Auxiliary maximum length 40 MESSAGE 8 English FREE ON US Italian FREE Dutch FREE FREE
49. WN This option allows the controller to shut down a range of selections or the entire machine based on four 4 time of day intervals If the time falls within one of these intervals and the entire machine has been selected for shutdown If a range of selections has been chosen for shutdown that does not encompass the entire machine the same message displays once every time the customer makes a selection that falls within the range IMPORTANT NOTE The correct time and date must be set so that the SHUTDOWN intervals work correctly Refer to page 15 Also for any given day these four time intervals may overlap one another For each interval the machine controller can be programmed from no days up to every day of the week on which the specified shutdown time intervals are active 3 SHUTDOWN ALL STEP DISPLAY Press Service Mode Button Motors Press for Password menu Password Enter Password default is 2314 Advanced Press for Shutdown menu Shutdown pres for Interval1 O for Interval 2 etc Interval1 All Items Current Setting Press 3 for All Items exit 3 edit All Items Choice Flashin Press to toggle ON OFF AS save o SHUTDOWN ALL CONTINUED DISPLAY All Items New Setting Press G to save setting exit 3 edit 9 Interval Press OF return to Interval1 10 Press to enter Day Menu Day 11 Pre to toggle All Days ON OFF Al
50. achine They cannot be reset Resettable totals These are totals since the last reset These can be reset at any time You have the option to reset just an item row or the whole machine IIMPORTANT NOTE Clearing by item and row will only clear the item or row entered 6 3 ACCOUNTING ALL This menu displays the total sales value and total vend count for the entire machine This includes satellite machines Confirming clear will clear ONLY the resettable counts for ALL ITEMS ACCOUNTING ALL STEP DISPLAY Press Service Mode Button Press 8 for Accounting menu Motors Accounting Press for Accounting All menu All Items Press Historical Count Hist Ct 10 Press 2 Historical Cash Hist Cash 10 00 Press Resettable Count Res Count 10 Press 4 Resettable Cash Res Cash 10 00 Press Historical Card Hist Card 0 00 Press Historical 2nd Vends Hist 2nd Vends 0 Press Resettable Card Res Card 0 00 Press 8 Resettable 2nd Vends Res 2 4 Vends 0 Press D to clear all Resettable counters Press 0 to confirm clear Clear Cleared Press amp four times to exit Sales Mode 6 2 ACCOUNTING BY ROW STEP DISPLAY Press Service Mode Button Motors Press 6 for Accounting menu Accounting Press then enter Row Number
51. al password after changing it from the default contact Technical Service for help at 1 800 833 4411 STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Press for Password menu Configuration Password Enter Password default 2314 Advanced Config Press 6 for Password menu Password Current exit edit Press G to edit the Password Password Flashing del save 20 PASSWORD CONTINUED DISPLAY Press amp to delete the existing password then use the keypad to enter a new password Password New exit save Press G to save the new Password Password New exit edit Press amp four times to exit Sales Mode 4 0 6 SET DEFAULTS Use these steps to reset the defaults for the following IMPORTANT NOTE If you have previously changed your password this will reset it back to the factory default of 2314 STEP Press Service Mode Button Press 4 for Configuration menu DISPLAY Motors Configuration Press for Password menu Password Enter Password default 2314 Advanced Config Press for Set Defaults menu Set Defaults pres for a standard default or Press for a custom default Press G for Reset menu Set Defaults 1 or Set Defaults 2 0 to reset options exit Press 0 to Reset Options Resett
52. ales mode Enable New Setting exit 9 edit Sales Mode 7 0 MOTOR PAIRING This function is so two motors on the same shelf can be ran at the same time This allows for wide or bigger items to be vended Setting Dual Motors STEP DISPLAY Press Service Mode Button Motors Press for Password menu Password Enter Password default 2314 Advanced Press for Motor Pairing menu Pair exit Enter the first motor number Pair 012 to exit add Press G enter the 2 motor number Pair 012 to 013 exit save Press amp two times to add another pair or press amp five times to exit to sales mode Sales mode If first motor is even 2 motor must be odd Motors 12 and 13 will turn at the same time to vend a large product Motor 13 will need to be a motor that runs backward from motor 12 If first motor is odd 2 motor must be even Both motors have to be on same shelf 8 TEST MOTOR Use this menu to test vend individual motors The selection displays with the test vend If a test vend attempt on a particular motor fails controller beeps STEP DISPLAY Press Service Mode Button Ed Motors Press 8 for Test Motor menu Item exit Press selection number and wait Item 010 del 4 _ Repeat step 3 for other selections 5 Press x two times to exit
53. ard reader reports an error GVC2 Message Message Description DELIVERY LIFT ERRORS Possible Actions Lower I Vend optical sensor s is are not functioning correctly Lift Optic Error 1 2 3 Check that the Green LED on the control board for the lower Vend sensors is lit and steady If the Green LED is not lit check for correct alignment and that all connections to control sensor boards are secure good If the Green LED fails to light replace each board starting with the control board for the lower Vend sensors Upper I Vend optical sensor s is are not functioning correctly Optic Vend Error An electrical issue with one or both of the Lift Motors Lift Motor Open 1 2 3 the pair of upper Vend boards 1 2 Check that the Red LED on the Upper I Vend hinge side board is lit and steady If The Red LED is not lit check for correct alignment and that all connections to control sensor boards are secure good If Red LED fails to light replace Do a Motor Count the first number total displayed include the a Coin return Motor b Delivery Lift Motor c RH Bin Floor Lift Motor d LH Bin Floor Lift Motor After a short delay the number should reduce by 4 if all the above are correctly detected Check that the wiring to each of the motors switches are correct and secure Power cycle the controller and observe both motors one sho
54. ated sales mode messages is used see Section 7 3 CAUTION Auto Reinstate affects both the host machine and all attached satellite units Auto Reinstatement of Failed Selections This feature is for a satellite soft drink or similar vendor utilizing a Sold Out or Empty switch Normally when an empty selection is detected during an attempted vend that selection is recorded as inoperative and requires resetting before it can be vended again Satellite units utilize a range of selections within the controller Programming this range of selections into Auto Reinstatement eliminates the necessity of manually resetting the controller after re loading a selection that is in a Sold Out condition IMPORTANT NOTE If iVend Optical System is installed then all selections are set to auto reinstate on unless changed 4 5 3 AUTO REINSTATE WHOLE MACHINE STEP DISPLAY Motors Configuration Press Service Mode Button Press 4 for Configuration menu AUTO REINSTATE MACH CONTINUED DISPLAY Press for Auto Reinstate menu Press for All Items menu Auto Reinstate All Items Current Setting exit 3 edit Press to toggle ON OFF All Items Choice Flashing exit save Press G to save the setting All Items New Setting exit 3 edit Press amp four times to exit 4 5 2 AUTO REINSTATE BY ROW Sales Mode STEP DISPLAY
55. backspace saves Press to save the setting Press amp three times to exit or Press and follow Sales Mode step 10 to edit more messages IMPORTANT NOTE To edit the messages the language must be in set to Auxiliary in mode 4 4 GVC KEY CHARACTER MAPPING Lower case key map un shifted KEY FUNCTIONS SHIFT FUNCTION CHANGI eltlol sl u JQg a o 1 2 3 4 5 6 7 8 9 0 SPACI Upper case key map shifted KI FUNCTIONS SHIFT FUNCTION CH B G El K a se SPACI bol ke K map shifted FUNCTIONS SHIFT FUNCTION CHANGI gt AIS i olelol aiolon jejluoujlnje K COloO ao ynIi ans a B WI NI F 7 7 3 TIME DISPLAY This option will display the time and date Programmable POS does not have to be ON for this to work STEP DISPLAY Press Service Mode Button Motors Press for Advanced menu Advanced Enter Password default is 2314 Advanced Press for Programmable POS menu Programmable POS Press 4 for Time Display menu me Disp a Sening Time Display Choice Flashing Press to toggle ON OFF exit save Press G to save the setting ka ge o egi Sales Mode Press amp four times to exit 7 8 SHUTDO
56. can detect when a product is lifted to the correct height The Green LED on the lift optics board located behind the iVend Red LED sensor board will also be illuminated when sensors are aligned STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press for Peripherals menu Peripherals Lift Opt Align Current Status Press for Lift Optics status XXXXXms Press amp 5 times to exit Sales Mode CUSTOMER LEAD THROUGH MESSAGES The following messages are affected by the language selection and are stored in the controller memory MESSAGE 1 English YOU ARE GETTING HUNGRY TIME TO ENJOY A SNACK Italian GRAZIE Dutch DANK U Spanish GRACIAS Danish TAK French MERCI German VIEL DANK Turkish ACIKIYOR MUSUNUZ ATISTIRMA ZAMANI Auxiliary ENJOY A SNACK NOW maximum length 40 MESSAGE 2 English PLEASE INSERT MORE MONEY Spanish POR FAVOR DEPOSITE MAS DINERO French MONTANT INSUFFISANT INTRODUISEZ D AUTRES PIECES Italian PER FAVORE INTRODURRE PIU SOLDI German INDKAST FLERE PENGE Danish MEHR GELD EINWERFEN Dutch MEER GELD IN WERPEN Turkish LUTFEN DAHA nPARA ATINIZ Auxiliary maximum length 30 MESSAGE 3 English PLEASE USE EXACT CHANGE Spanish POR FAVOR DEPOSITE CANTIDAD EXACTA French FAITES L APPOINT S IL VOUS PLAIT Italian PER FAVORE INTRODURRE PRECISI SOLDI German ABGEZAHL
57. ce Flashing exit save Programmable POS Press G to save setting p pa exit 1 edi Press to enter message Enjoy A Snack Pres OOO to move cursor to the left Press OOO to move cursor to the right Pres O O to move the cursor from top to bottom Once the cursor is in the place you want to edit press In edit mode is space key amp is backspace saves Press GB to save the message Press amp 4 times to exit Sales Mode 7 7 2 AUXILLARY MESSAGES STEP DISPLAY 1 Press Service Mode Button Motors _2 Press for Configuration menu Configuration Language Auxiliary exit save Language Auxiliary exit 1 edit Motors Press to toggle the language to auxiliary Press G to save the setting Press GE wo times to exit the Configuration menu Press and enter password default is 2314 Advanced Press O for Programmable POS menu Programmable POS Message Choice exit edit 1 next Message Choice exit edit 1 next Press to enter auxiliary messages Press to toggle through messages Press to edit the selected message Pres OOO to move cursor to the left Press 3 OO to move cursor to the right Press 2 to move the cursor from top to bottom Once the cursor is in the place you want to edit press G In edit mode O is space key amp is
58. cycles out in 3 times and stops ERROR CODES EFL 2 EFL 99 Power cycle with main door closed and the baffle partly out or fully closed Elevator ascends and hits baffle and stops ERROR CODES EFL 2 EFL5 EFL 99 Power cycle with main door closed Elevator attempts to drive very slowly to STANDBY if baffle is partly out or closed the elevator is stopped stalled GVC attempts 2 further resets which fail If the baffle is fully in open the elevator will continue to the top limit switch and stop ERROR CODES EFL5 Possible Cause s UPPER Lock Slide Switch Orange amp Black wires GREEN LED D8 is lit when switch is not actuated 1 Check that the lock slide is not hitting the underside of the delivery door because it is not closing correctly Move the elevator up to give good access amp visibility of the lock slide Operate the lock slide very slowly by hand to ensure the motion is free and both switches are correctly actuated Check connection at switch Check connection at elevator control board Switch open circuit damaged replace switch UPPER Lock Slide Switch Orange amp Black wires GREEN LED D8 is lit when the switch is not actuated le 2 Switch contacts do not open when lever is actuated replace switch Wiring to switch is short circuit Problem Out of Service Out of Service Symptoms Possible Cause s Power cycle with elevator in STANDBY baffle fully
59. d exit Press to open the baffle 1 Opening Flashes At completion Baffle Open 1 open 2 closed exit Press amp 3 times to exit Sales Mode 0 0 2 AUTO DOOR MOTOR The function of the Auto Door motor is to automatically open the delivery door after each vend This makes it easier for people to get the product How to get Auto Door motor to run The way to get the Auto door motor to run is to do a motor count once the Auto door motor has been plugged in Auto Door Test Opens and closes the Delivery Lift box product door and indicates if the control board detects the motor cam switch to be in the correct position STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press for Peripherals menu Peripherals Auto Door Current Status Press for Auto Door status 1 open 2 closed ext Auto Door Closed Press to open the delivery door Flashes Auto Door Open 1 open 2 closed ext Auto Door Open Press to close the delivery door Flashes Auto Door Closed 1 open 2 closed ext Press amp 4 times to exit Sales Mode At completion At completion NOTE The display may show Unknown while the Auto Door is moving to the Open or Closed position If the control board can t determine an Auto Door motor cam position the Unknown message will also appear
60. dit 49 ENERGY SAVINGS CONTINUED DISPLAY Press then enter Start Time in 24 hr time HH MM New Time del save Press to save the setting Press amp to return to Start Time menu New Time exit edit Start Time Press wo times to enter Stop Time menu 23 59 exit edit Press then enter Stop Time in 24 hr time HH MM New Time del save Press G to save the setting New Time exit edit Press 9 two times to return to Interval menu Interval1 Press to enter Storage Temp default is 62 F Storage Current temp F exit 7 edit Press to set Storage Temp available range 36 F to 62 F Storage Choice Flashing F exit save Press O to save the setting Storage New temp F exit 7 edit Press amp two times for INTERVAL menu Interval1 Press 8 to toggle Lighting ON OFF Lighting ON turns off lights during Energy Savings Lighting OFF leaves lights On during Energy Savings Lighting Choice Flashing exit save Press to save setting Press 9 two times to return to Interval menu Lighting New Setting exit 8 edit Interval1 Press for Energy Savings Enable menu Enable Current Setting exit 9 edit Press to toggle enable ON OFF Enable Choice Flashing exit save Press to save the setting Press amp five times to exit to S
61. e switched ON remove the power connector P1 from the elevator board leave for 20 seconds then reconnect and close door If this solves the problem then the elevator firmware should be upgraded to gt Rev 1 07 Having eliminated the above three possibilities first replace the elevator control board then the GVC QUICK REFERENCE GUIDE 1 Tube Fill Coin Dispense Password Protected Menus Password 2314 2 Motor Count 0 Advanced Configuration 3 Options ON OFF Force Vend Bill Escrow Multi Vend Free Vend Fast Change Optic Vend 1 Item 2 Row 3 All POS Default Message Set Point Temperature Keypad Backlight Level Drop Sensor Sensitivity 4 Configuration 1 Item Can Bottle Snack 2 Row Can Bottle Snack 3 All Items Can Bottle Snack 4 Language 5 Auto reinstate 1 Item 2 Row 3 All 6 Space to Sales ON OFF 7 Custom Space to Sales 8 Time Date 1 Date 2 Time 3 Daylight Savings 9 Health Safety ON OFF 1 Item 2 Row 3 All 0 Advanced Config See Next Column 5 Pricing 1 Item Selection 2 Row 3 All Items 4 Coupon See Manual 5 Token See Manual 7 Combo See Manual 6 Accounting 1 Item 2 Row 3 All Items 2 Historical Count 2 Historical Cash 3 Resettable Count 4 Resettable Cash 5 Historical Card 6 Historical 2 Vends 7 Resettable Card 8 Resettable 2 Vends 9 Short form DEX ON OFF 0 Clear Resettable 0 Clear 7 Advanced Options Next
62. edit Press to toggle All days ON OFF To set individual days turn All Days off All Days Choice Flashing exit save Press G to save the setting Every Day New Setting exit 1 edit Press to toggle Monday ON OFF Press G to save the setting Mon Choice Flashing exit 2 edit Mon New Setting Press number 3 8 to complete the other days of the week using steps 14 15 Press amp two times to return to Discount menu Discount Press two times to enter Start Time menu Current Time exit edit Press then enter Start Time in 24 hr time HH MM New Time del save Press G to save new Start Time New Time exit edit Press amp to return to Start Time menu Start Time Press 6 two times to Stop Time menu Press then enter Stop Time in 24 hr time HH MM 23 59 exit edit New Time del save Press to save new Stop Time New Time exit edit DISCOUNT BY ROW CONTINUED DISPLAY Press ino times to return to Discount menu Discount Press D to enter Discount Value Discount Current Price del save Press G to save the new Discount Value Discount New Price exit Press wo times to return to Discount menu Discount Pres for Enable menu Enable Current Setting exit 9 edit Press to toggle Discount ON OFF Press to save the setting Enable
63. ems New Setting Press G to save the setting exit 3 edit Press amp to exit All Items Lower Zone or Upper Zone I Enable Current Setting Press 7 to edit HS Zone ON OFF exit 9 edit Enable Choice Flashing Press to toggle HS Zone ON OFF exit save Enable New Setting 11 Press to save the setting exit 9 edit 12 Health Safety Press GE to exit back to main HS menu 13 Repeat steps 4 thru 12 for another Zone or go to step 14 14 Sales Mode Press amp five times to exit 4 9 2 HS BY ROW STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration Press 9 for Health Safety menu Health Safety Press 2 to edit the Lower Zone or Press to edit the Upper Zone Lower Zone or Upper Zone Row Press to enter a row number _ exit Row XX Current Setting exit 1 edit Row XX Choice Flashing Press to toggle row ON OFF exit save Enter Row Number HS BY ROW CONTINUED DISPLAY Row XX New Settin Press to save row ON OFF exit 1 edit u Press amp to exit and enter another row or x Lower Zone or Upper Zone press two times to go back to the Zone Choice screen f Enable Current Setting Press to edit HS Zone ON OFF exit 9 edit Enable Choice Flashin 7 Press to toggle HS Zone ON OFF ve save o Enable New Settin 12
64. ependent on the controller s normal Press 2 for Relays menu Press to toggle Relay 1 ON OFF Relays Relay 1 ON OFF relay control algorithm RELAY4 controls the upper zone heater when Pres to toggle Relay 2 ON OFF Press to toggle Relay 3 ON OFF Relay 2 ON OFF Relay 3 ON OFF configured as MZF Press 4 to toggle Relay 4 ON OFF Relay 4 ON OFF Press 6 to toggle Relay 5 ON OFF Relay 5 ON OFF Press to toggle Relay 6 ON OFF Relay 6 ON OFF Press amp four times to exit Sales Mode 0 3 LOG Note Engineering data download for service technician ONLY STEP DISPLAY Press Service Mode Button D Motors Press for Diagnostics menu Diagnostics Press 8 for Log Log Press O tree times to exit Sales Mode 0 4 COIN REJECT RATE This feature tracks the percentage of coins that have been rejected by the coin mech This resets when in accounting ALL has been cleared STEP DISPLAY Press Service Mode Button Motors Press 0 for Diagnostics menu Diagnostics Press amp three times to exit Press to view percentage Coin Rej Rate 10 Sales Mode 0 5 BILL REJECT RATE This feature tracks the percentage of bills that have been rejected by the bill validator This resets when in accounting ALL has been cleared STEP Press Service Mode B
65. eports that the stacker is full of bills Check MDB Harness to validator Check for power on validator See validator service manual Check bill stacker box for bills See validator service manual Motor Err The bill validator reports that a validator motor error has occurred See validator service manual GVC2 Message Message Description Possible Actions Jam ROM The bill validator reports a bill is stuck in the bill path The bill validator reports a program memory error Check validator bill path for bills See validator service manual See validator service manual Stack Open The bill validator reports a bill box is open or not installed Check bill stacker box for open lid See validator service manual Sensor Err The bill validator reports a sensor error See validator service manual CARD READER 1 ERRORS Card rdr1 XXXxxX or OK Card Reader Address Then Fail Card rdr1 Xxxxx where xxxx is message below or reader error code Comm Control board does not have communication with the card reader Err The card reader reports an error CARD READER 2 ERRORS Card rdr2 XXXxxX or OK Then Fail Card rdr2 xxxxx where xxxx iS message below or reader error code Comm Control board does not have communication with the card reader Err The c
66. est vend motor Replace motor if necessary Motor SHORT The motor or harness has an electrical short Check motor and motor harness for short Replace motor if necessary Motor Home Sns The motor home switch was not detected while the motor was in operation This may also indicate a motor JAM condition Check motor type service mode setting motor motor switch and then spiral for blockage Test vend selection motor Replace motor if necessary Motor Jam A motor JAM has been detected Check motor and spiral for blockage Motor ERRORS One or more motor errors have been detected Test vend selection motor and review information on motor open short home switch and jam conditions Motor Under Voltage The detected motor voltage is not high enough to run the selection motors Test vend selection motor for correct operation Replace Motor Replace Board GVC2 Message Message Description Possible Actions TEMPERATURE SENSOR ERRORS No Message or REFRIG XxXxX REFRIG Sensor Open Refrigeration temperature sensor test A Temperature sensor or harness is considered to have an open electrical connection Where is sensor number Check sensor and sensor harness for open connections Check for sensor readings Replace sensor if necessary REFRIG Sensor Short A temperature sensor o
67. g exit 1 edit Enter Row Number Press GE twice to return to the Coupon1 menu Coupont a Coupon1 Current Value Press to enter Coupon Value menu exit edit Coupon New Value Press to edit Coupon Value del save COUPON BY ROW CONTINUED DISPLAY Enter Coupon value Coupon1 0 00 del save Press G to save the value Press Owo times to edit next coupon or press amp five times to exit menu Coupon1 New Value exit edit Sales Mode 5 4 1 COUPON BY ITEM STEP DISPLAY Press Service Mode Button Press for Pricing menu Motors Pricing Press 4 for Coupon menu Coupon Press for Coupon Press corresponding number 2 5 for additional coupons Coupon Press to Verify All Items OFF If All Items ON refer to 5 4 3 All Items OFF exit 3 edit Press to return to the Couponi menu Press to enter an item Coupon Item exit Enter Item Number Item XXX Current Setting exit 1 edit Prose to toggle ON OFF Item XXX Choice Flashing exit save Press to save the setting Item XXX New Setting exit 1 edit Press CE twice to return to the Couponi menu Coupon Press D to enter Coupon Value menu Coupon1 Current Value exit edit Press G to edit value Coupon1 0 00 del
68. he same time Time Saving Suggestion Instead of setting the price of one item at a time set the common price of a Row then go back and set the price of each item STEP DISPLAY Press Service Mode Button Motors Press for Pricing menu Pricing Press for All Items menu All Items Current Price exit save Enter Price All Items Current Price del save press G to save the Price All Items New Price exit Press amp three times to exit Sales Mode STEP DISPLAY Press Service Mode Button Motors Pres to enter a row Press for Pricing menu Pricing Row 0 00 exit Enter row number Example Top row 01 row below top row 02 etc Row XX New Price exit next Enter Price Row XX New Price exit save Press O to save the new price the program will automatically go to the next row Row XX Current Price exit next Repeat steps 4 and 5 until all desir ed rows are completed Press amp four times to exit Sales Mode 5 1 ITEM This menu allows STEP DISPLAY price setting by each _ Press Service Mode Button Motors selection item Press 6 for the Pricing menu Pricing Item 0 00 Press to enter an item _ exit Item XXX New Price exit next Item XXX New Price exit save
69. ing Done exit Press amp six times to exit Sales Mode NOTE Contact Vendnet Service at 1 800 833 4411 for more information on the Custom Default option 4 0 7 TEMP This menu allows the board to electronically control the refrigeration system for a specific machine and refrigeration type STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration Press D for Password menu Password Enter Password default 2314 Press for Temperature menu Advanced Config Temp Current Setting exit 7 edit Press to toggle between Snack Cold Cold Food Slackened Frozen Dual Zone Dual Upper 6 Chilled MZF MZF 2 MZF 5 SZ Frozen SZ Frozen 2 SZ Frozen 5 SZ Cold SZ Cold 1 Temp Choice Flashing exit save TEMP CONTINUED DISPLAY 7 Press G to save the setting Temp New Set exit 7 ed ting it 8 Press amp four times to exit Sales Mode Warning These settings require specific refrigeration systems and options in a machine Please consult the machine service manual and Vendnet Service at 1 800 833 4411 before making any changes to this setting MODE TEMPERATURE SET POINT SERVICE MODE DISPLAY SALES MODE DISPLAY HEALTH SAFETY Snack N A Snack N A Cold 36 F 2 2C Cold T1 3
70. l Days Choice Flashing To program individual days turn Every day OFF exit save All Days Current Setting 12 Press G to save the setting exit 1 edit Monday Choice Flashing 13 Press 2 to toggle ON OFF exit save Monday New Setting 14 Press to save the setting exit 2 edit Press number 3 8 to complete the other days of the week using steps 13 14 15 Interval Press O times to return to Intervali menu 16 Press for Start Time menu Start Time Current Time 17 Press for Current Time setting exit edit New Time del save New Time exit edit Start Time 23 59 21 Press two times to enter Stop Time menu exit edit New Time 22 Press G then enter Stop Time in 24 hr time HH MM del save New Time 23 Press G to save the Stop Time exit edit 18 Press then enter Start Time in 24 hr time HH MM 19 Press G to save the Start Time 20 Press amp to return to Start Time menu 24 Interval1 Press Owo times to return to Interval menu Press to toggle Lighting ON OFF Lighting Choice Flashing 25 Lighting ON turns off lights during a shutdown exit save Lighting OFF leaves lights on during a shutdown Lighting New Setting exit 8 edit Enable Current Setting exit 9 edit Enable Choice Flashing exit save Enable New Setting exit 9 edit
71. llow amp Black Green wires 1 Check that the striker plate in the top RH corner of the cabinet is actuating the Door Switch mounted on the door Check that GVC J3 is connected and secure Check that Elevator Control Board J5 is connected and secure Check the 6 Way connector to the elevator motor is fully home connected Set up a voltage meter to take a 24VDC reading across pins 1 amp 3 of the elevator motor connector on the elevator control board P2 remove one wire from the main door switch and a few seconds later after check to see if there is a voltage output to the motor If there is 24 30VDC replace the motor If no voltage replace the control board Problem Out of Service Only relates to Elevator Control Boards with pre Revision 1 07 Firmware times and then stops b If baffle is not fully open it will not move ERROR CODES EFL 1 EFL5 Power up close main door with elevator amp Baffle in any position Out of Service is displayed after a few moments nothing happens ERROR CODES ELEVATOR COMM Possible Cause s Check the DEX harness connecting between the GVC amp Elevator control boards are properly connected If there is a card system with its DEX plug engaged with the DEX socket in the machine ensure that it is pushed fully home if it is partially out the transmit line is shorted to ground Having eliminated the above two possibilities with the machin
72. me period the vend is considered successful If after reaching the home switch position a product has not been detected the vend motor will pause for 1 second while the controller continues to monitor the optical sensor for product delivery If a product is detected during this pause the vend is considered successful If a product is not detected the controller initiates a second vend cycle and a 9 second timer while continuing to monitor the optical sensor o If a product is detected during this second cycle the motor is stopped immediately The vend is considered successful The 2nd Vend Count is increased by one If a product is not detected before the motor reaches the home switch position or if a 9 second timer runs out the vend has failed or the selection is sold out Such a state will trigger the display message The customer can press selection buttons to activate this or another motor or press the Coin Return 3 7 POINT OF SALE MESSAGE POS Turn OFF or STEP DISPLAY ON the default 1 Press Service Mode Button Motors scrolling display message Press for Options menu Options POS Message Current Setting exit 7 edit POS Message Choice Flashing exit_ save POS Message New Setting exit 7 edit Press amp three times to exit Sales Mode IMPORTANT NOTE this does not affect the programmed POS message Pres for POS menu Press to toggle ON OFF Press
73. nced Exact Change 5 Press 2 for Alt Rules menu Alt Rules Current Setting exit 2 edit 6 Press 2 to toggle ON OFF Alt Rules Choice Flashing exit save 7 Press G to save the setting Alt Rules New Setting exit 2 edit Press amp four times to exit Sales Mode UNCONDITIONAL ACCEPTANCE Unconditional Acceptance Sets the unconditional acceptance value All cash box coins or bills equal to or less than this set value will be accepted even if the changer cannot return an equal amount of change When set to 0 00 all changer tube coins are accepted Bills are accepted once there is enough change in the changer to pay back the bill type STEP DISPLAY Press Service Mode Button Motors Press D for Password menu Password Enter Password default 2314 Advanced Press 6 for Unconditional Accept menu Uncond Accept 0 00 exit edit Press G then enter Price Uncond Accept 5 00 del save Press G to save the setting Uncond Accept 5 00 exit edit Press amp three times to exit Sales Mode The Unconditional Acceptance set value is adjustable but the maximum value is equal to the largest denomination of currency or coin accepted by the changer or validator 7 6 MAX CHANGE Maximum Change Option This option prevents change from being returned to the
74. nd is heard when buttons are pressed STEP DISPLAY Press Service Mode Button Motors Press 4 for Configuration menu Configuration Press 0 for Password menu Password Enter Password default 2314 Advanced Config Beep Enable Current Setting Pre for Beep Enable menu exit 1 edit Beep Enable Choice Flashing Press to toggle Beep ON OFF exit save Beep Enable New Setting exit 1 edit Sales Mode Press to save the setting Press four times to exit 4 0 2 OPTICS DISABLES When set up if the I vend is not aligned or sensors are blocked or unplugged the Out of Service POS will display until the I vend is repaired STEP DISPLAY Press Service Mode Button Motors Press for Configuration menu Configuration Press 0 for Password menu Password Enter Password default 2314 Advanced Configuration Press for Optics Disables menu Optics Disables Current Setting exit 2 edit Press 2 to toggle Optics Disables ON OFF Optics Disables Choice Flashing exit save Press G to save the setting Optics Disables New Setting exit 2 edit Press amp four times to exit Sales Mode 4 0 3 MOTOR TYPE Motor Type is STEP DISPLAY preset at the Press Service Mode Button Motors factory The Configuration Press for Configuration
75. ned unexpectedly A mismatch of shelf numbers between the VMC controller amp Elevator Controller after a reset sequence ERST E G EFL8 04_05 4 shelves were identified by the Elevator controller when it was told there are 5 Both numbers will always be 2 digit EFL8 00_05 would mean no shelves were identified which would indicate there is a sensor or wiring failure Should the delivery door be opened outside of a vend cycle the elevator will be immediately sent to the vend position and an ELF9 will be reported The VMC controller will then issue a go to standby command once the delivery door has been closed Command out of sequence Will be returned as part of the elevator status reply if any other command is issued other than a reset or position standby command at power up At top limit switch Will be returned as part of the elevator status reply if a command is issued if the elevator is stationary at the top limit for any reason ELEVATOR TROUBLE SHOOTING Problem The Elevator or Baffle do not move or operate Baffle does not open after a vend Symptoms Possible Cause s ELEVATOR TROUBLESHOOTING Delivery Door Optical Switch J4 of Elevator Control Board Black Brown amp White wires GREEN LED D11 is lit when the delivery door is CLOSED No activity from the elevator system ERROR CODES NONE At the end of a vend after the item has been
76. ng zone to meet health safety requirements for cold and frozen food The health safety requirements can also be applied to an individual Item s Row s or ALL whole machine If the health safety requirements are violated then the Item s Row s or the whole machine is shut down accordingly HEALTH SAFETY ZONES Health Safety settings are split into two zones Upper Zone and Lower Zone Only the Lower Zone setting will be used when the machine is configured as a Cold Cold Food Single Zone SZ Dual Zone DZ Single Zone Frozen SZF or Single Zone Cold Food SCF The Upper Zone setting is used is for the Multi Zone Frozen MZF temperature mode On a machine using the MZF setting the Upper Zone follows the HS rules for Cold Food and the Lower Zone follows the HS rules for Frozen Food IMPORTANT The operator is responsible for ensuring the health safety of vended products and to verify the machine HS settings Make sure to Enable All Items and Enable HS Zone Lower and or Upper Zone before making any other changes 4 9 3 HS ALL ITEMS STEP DISPLAY Press Service Mode Button Motors Press 4 for Configuration menu Configuration Press for Health Safety menu Health Safety Press 2 to edit the Lower Zone or Press to edit the Upper Zone Lower Zone or Upper Zone All Items Current Setting Press for All Items _ exit 3 edit All Items Choice Flashing Press to toggle ON OFF exit save All It
77. ngs Cycle power to board power and recheck error messages Door Switch Door switch is seen as open for greater than allowed time Check door switch for correct operation with door and check door harness Scale Factor There is a conflict with one or more MDB settings from the attached MDB devices Review manuals and settings for MDB devices to make sure they are compatible Selection SW A keypad selection button is stuck in the pressed position Determine reason why keypad button is stuck and correct issue Low AC The incoming AC power is very low Determine why low AC voltage is getting to the control board VMC RAM checksum or No Message A RAM checksum error indicates that accounting data or a control board setting were in error The control board will use a backup copy of the data where possible Check the control board settings and accountability data for correctness Cycle power to the control board and recheck error messages GVC2 Message Message Description Possible Actions MOTOR ERRORS No Message Motors do not have any errors present Motor XXXxX Motor error present from sales mode vend Esc oPEn message is for machines with a motorized changer escrow function Motor OPEN The motor or harness has an open electrical connection Check motor and motor harness for open connections T
78. or Password menu Password Enter Password default 2314 Advanced Config Press Orr Homing menu Homing Current Setting exit 9 edit Press to toggle between ON OFF Homing Choice Flashing exit save Press G to save new setting Homing New Setting exit 9 edit Press amp four times to exit Sales Mode 4 0 0 1 ELEVATOR ENABLE The function of the elevator machine is to gently vend an item to avoid breakage This is done by having the delivery bin move to the shelf that item is on and back to the position for the customer to remove from the machine STEP Press Service Mode Button DISPLAY Motors Press for Configuration menu Configuration Press o for Password menu Password Enter Password default 2314 Advanced Config Press for Peripherals menu Peripherals Press for Elevator menu Elevator Enable Current Setting exit_1 edit Press to toggle the setting ON OFF Elevator Enable Choice Flashing exit_ save Press G to save the setting Elevator Enable New Setting exit_1 edit Press amp five times to exit Sales Mode 4 0 0 2 AUTOMATIED DELIVERY BOX ENABLE The function of the delivery lift is to lift the purchased product higher This makes it easier for customer to get their product STEP DISPLAY Press Service Mode Button Motors
79. or goes to the top limit switch and stops GVC sends a Out of reset and Service subsequently there could be varying errors GVC continues to issue resets several times before the system is ultimately put out of service Elevator Motor Encoder 1 Green White wire 1 Check connection at motor 2 Check connection at elevator control board 3 Faulty Open Circuit encoder replace motor ERROR CODES EFL5 EFL 8xy EFL 99 In most cases the initializing sequence after a power cycle or door closure is successful ihe Elevator Motor Encoder 2 Red White elevator sometimes wire Out of SEA aa 1 Check connection at motor a 2 Check connection at elevator control Service attempting a vend it board 9 possible thatan 3 Faulty Open Circuit encoder replace item is dispensed notor from the shelf without the elevator moving as if the elevator functionality had not been Symptoms Possible Cause s Out of Service Out of Service enabled After this a 2 d vend can result in nothing vending and the elevator starts to pulse between PARK amp STANDBY indefinitely ERROR CODES EFL 3 EFL 4 EFL5 EFL6 EFL 7 EFL 8xy EFL 99 Power cycle with elevator is in the STANDBY position with main door closed Baffle closes elevator moves to VEND then immediately to STANDBY baffle opens and elevator starts moving up and stops shortly after top of elevator is approx 1 above the bottom of the glass
80. pon1 0 00 del save 12 Press G to save the value setting Token1 New Value exit edit 13 Press OM times to edit token 2 5 or press amp three times to exit Sales Mode 5 5 2 TOKEN BY ROW STEP DISPLAY Press Service Mode Button Motors Press for Pricing menu Pricing Press for Tokens menu Press for Token1 menu Press corresponding number 2 5 for additional tokens Tokens Token1 Press to Verify All Items OFF If All Items ON refer to 5 5 3 All Items OFF exit 3 edit Press 9 to return to the Token1 menu Token1 TOKENS BY ROW CONTINUED DISPLAY Press to enter a row number Row exit Enter Row Number Press to toggle Row ON OFF Row XX Current Setting exit 1 edit Row XX Choice Flashing exit save Press to save the setting Row XX New Setting exit 1 edit Press amp to return to the Token1 menu Token1 Press to enter Value menu Token1 Current Value exit edit Press G then enter the value Token1 New Value del save Enter Token value Coupon1 0 00 del save Press G to save the value setting Token1 New Value exit edit Press amp two times to edit token 2 5 or press amp three times to exit 5 5 1 TOKEN BY ITEM Sales Mode STEP DIS
81. r harness is considered to have an electrical short Where is sensor number Check sensor and sensor harness for shorted connections Check for sensor readings Replace sensor if necessary REFRIG Health Safety The cabinet temperature and time limits for food health safety have been exceeded Check sensor readings and sensor harness for shorted connections Check for sensor readings Replace sensor if necessary DROP SENSOR ERRORS Fail VMC Drop Sensor The can and bottle delivery sensor for closed front machines is not detected Check sensor and sensor harness for open connections Check for sensor readings Replace sensor if necessary Pass No Message OPTICAL VEND SENSOR ERRORS Optical Sensor Error The iVend optical delivery for glass front machines is blocked out of alignment or not detected Check sensor and sensor harness for open connections Check for sensor readings Replace sensor if necessary GVC2 Message COIN CHAN Message Description GER ERRORS Possible Actions Coin Mech XXXXxX or OK Fail Coin Mech xxxxx where xxxx is message below Comm Control board does not have communication with the coin mechanism Check MDB Harness to changer Check for power on changer See changer service manual TubeSns The coin mechanism has reported a tube sensor error See changer service man
82. scount menu Discount Press two times for Start Time menu Current Time exit edit Press then enter Start Time in 24 hr time HH MM New Time exit save Press G to save the new Start Time Press amp to exit return to Start Time menu New Time exit edit Start Time Press 6 two times to enter Stop Time menu 23 59 exit edit Press G then enter Stop Time in 24 hr time HH MM New Time exit save Press G to save the new Stop Time New Time exit edit Press D wo times to return to Discount menu Discount Press D then enter Discount Value Discount Current Price del save Press G to save the Value setting Discount New Price exit Press OJ times to return to Discount menu Discount Press for the Enable menu Enable Current Setting exit edit Press to toggle Enable ON OFF Enable Choice Flashing exit save Press to save the setting Enable New Setting exit edit Press amp five times to exit Sales Mode 7 2 PROMO VEND Promotional Vend This function allows a free promotional product to be given to a customer in response to their purchase of another product The promotional product is limited to the next sequential selection installed in the machine Examples 1 Selection 33 is not installed in the STEP DISPLAY
83. splays the selections you have entered After 3 selections the screen will scroll the selections Press amp six times to exit Service Mode 4 8 TIME DATE Sets the time and date for timed operations The following submenus are available e Date e Time e Daylight Savings 4 8 1 DATE STEP DISPLAY Press Service Mode Button CD Motors Press 4 for Configuration menu Configuration Press 8 for Date Time menu Date Time Current Date Prose for Date menu exit edit l MM DD YYYY Press G to edit the date del save MM DD YYYY del save New Date Press G to save the Date exit edit Enter the Date Sales Mode Press amp four times to exit 4 8 2 TIME Time Setting This TIME SETTING menu controls and STEP DISPLAY displays the current time I Motors of day The display will Press Service Mode Button CD show a 24 hour format Press for Configuration menu Configuration Examples 5 08 05 a m TIME 08 05 Press 8 for Date Time menu Date Time 01 15 p m TIME 13 15 Current Time 11 45 p m TIME 23 45 Press for Time menu exit edit 09 00 25 Press to edit the Time del save 09 00 25 del _ save New Time Press G to save the Time exit edit Sales Mode Enter the Time Press amp four times to exit
84. ssful Baffle Closed rear Limit Switch Orange amp Black wires GREEN LED D11 is lit when the switch is not actuated 1 Check connections at switch 2 Check connections at elevator control board 3 Switch open circuit damaged replace switch ERROR CODES NONE Problem Out of Service Baffle Closes whena selection is made Machine may be Free Vending Power cycle with elevator is in the STANDBY position with main door closed The elevator goes to PARK the baffle operates continuously for 3 V2 cycles GVC issues 2 further resets and the above is repeated before going out of service ERROR CODES EFL 1 Power cycle with elevator is in the STANDBY position with main door closed System will reset initialize normally When making a vend the baffle is closed and the elevator is sent to VEND and Please Remove Your Product is displayed this simulates an item blocking the I vend ERROR CODES NONE The elevator successfully completes the initializing sequence after a power cycle or main door closure System will dispense the item from the shelf but it will not be detected Possible Cause s Baffle Closed rear Limit Switch Orange amp Black wires GREEN LED D11 is lit when the switch is not actuated 1 Switch contacts do not open when lever is actuated replace switch 2 Wiring to switch is short circuit I Vend Input to GVC J8_
85. t 1 edit Repeat Steps 4 thru 7 until all desired selection s are completed Press amp to enter another item or four times to exit Sales Mode 3 6 OPTICAL VEND continued The controller must be in Sales Mode If the accumulated credit is equal to or larger than the selection price when a selection is entered the motor corresponding to that selection is turned on Selections that are designated as Optical have an associated vend operation that differs from the normal vend operation For 5 milliseconds at the start of a vend the iVend optical sensor is checked for blockage If blocked the normal home switch vend cycle is used and the optical sensors are ignored Both the vend motor and a 10 second vend timeout timer are started e The selection motor rotates to the home switch position e If there is a home switch signal the vend is considered successful e If after 10 seconds there is no home switch signal the vend failed The vend motor is shut down and MAKE ANOTHER SELECT ON is displayed The customer can then press selection buttons to activate this or another motor or press the Coin Return IMPORTANT NOTE Force Vend is overridden under this vend cycle If not blocked the iVend Sensor System is used The vend motor and a 10 second vend timeout timer are started e The selection motor rotates to the home switch position e If a product is detected during this ti
86. te New Rate exit edit Sales Mode Press G then enter new Rate Press G to save the setting Press amp three times to exit EXACT CHANGE Exact Change Sets the STEP DISPLAY coin tube value that will 1 Press Service Mode Button Motors Press D for Password menu Password message 3 Enter Password default 2314 Advanced Example If Exact Change Exact Change 0 00 s set to 6500 The press 4 then press CD exit edi Exact Change 1 00 exit save Exact Change 1 00 exit edit message will Press G to edit come on when the total of change available nickels 6 Press to save the setting dimes and quarters in the u anor GRIW a Se four times to exit Sales Mode IMPORTANT NOTE In software version prior to 8207 if Uncond Accept is set for example at 20 00 exact change will also be 20 00 and cannot be set for a lower amount 7 4 2 EXACT CHANGE ALTERNATE RULE Alternate Change Rule This function prevents a vend from will return the established credit amount if one or more of the coin tubes are too low to give back the correct change for the vend STEP DISPLAY Press Service Mode Button Motors Press D for Password menu Password 1 2 3 _ Enter Password default 2314 4 Press for Exact Change menu Adva
87. tor ascends and hits baffle and stops GVC issues 2 Possible Cause s Top Limit Switch Orange amp Black wires GREEN LED D13 is lit when the switch is not actuated 1 Switch contacts do not open when lever is actuated replace switch 2 Wiring to switch is short circuit Baffle Open Front Limit Switch Yellow amp Black wires GREEN LED D10 is lit when the switch is not actuated 1 Check connections at switch 2 Check connections at elevator control board 3 Switch open circuit damaged replace switch Symptoms Possible Cause s Out of Service Baffle does not move further resets and the above is repeated before going out of service ERROR CODES EFL 7 EFL 8 00_05 Power cycle with elevator is in the STANDBY position with main door closed Elevator moves to PARK the baffle moves out and cycles 2 times then stops GVC issues 2 further resets and the above is repeated before going out of service Baffle Open Front Limit Switch Yellow amp Black wires GREEN LED D10 is lit when the switch is not actuated 1 Switch contacts do not open when lever is actuated replace switch 2 Wiring to switch is short circuit ERROR CODES EFL 5 Power cycle with elevator is in the STANDBY position with main door closed The elevator moves to PARK the baffle doesn t move the elevator goes to VEND and then to TOP LIMIT and returns to PARK the reset is succe
88. troller setting for the vend detection can be viewed This feature requires the machine to have a can bottle drop sensor attached Caution This feature is only used on closed front can and bottle vending machines STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press Password menu Password Enter Password default 2314 Log Press 6 for Drop Bias menu Drop Bias Press to view the setting Drop Bias 0 125 Press amp five times to exit Sales Mode 0 8 DOOR ALERT This feature allows for an alarm to sound if the machine door is left open on a machine that has a door switch STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press 8 for Door Alert setting Press 8 to toggle ON OFF Door Alert Current Setting exit 8 edit Door Alert Choice Flashing exit save Press to save the setting Door Alert New Setting exit 8 edit Press amp three times to exit Sales Mode 0 9 MANUAL DEFROST This feature allows a machine to begin a manual defrost of a refrigeration system The sequence continues after the machine door is closed and the machine is in the sales mode STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Manual Defrost Current Se
89. tting Press for Manual Defrost setting exit 9 edit Manual Defrost Choice Flashing Press to toggle ON OFF exit save I Manual Defrost New Setting Press to save the setting exit 9 edit Sales Mode Press amp three times to exit 0 0 ELEVATOR With the Elevator feature set to ON the Elevator controller commands are sent from the GVC control board to the Elevator control board This allows for the elevator tray motor and baffle commands along with monitoring all related sensors Caution This feature requires the machine to have the Elevator features present from the factory 0 0 1 1 ELEVATOR BOARD SOFTWARE REVISION This menu displays the current information sent to the GVC control board from the Elevator control board This information will include the Elevator control board model number and software revision This information is also reported in the full DEX data download STEP DISPLAY Press Service Mode Button Motors Press for Diagnostics menu Diagnostics Press for Peripherals menu Peripherals Press O for Elevator menu Elevator SW vEC 4218988 XXX Press for Software Version exit Sales Mode Press amp four times to exit 0 0 1 2 NUMBER OF TRAYS With the Elevator feature set to ON the number of trays in the machine can be verified with this mode Note The main door must be closed to perform this function S
90. u Options Press for Optical Vend menu Optical Vend Press for All items menu All Items Current Setting exit 3 edit OPTICS ALL CONTINUED DISPLAY Press 8 to toggle ON OFF All Items Choice Flashing exit_ save Press G to save the setting All Items New Setting exit 3 edit Sales Mode Press amp four times to exit 3 6 2 Optics by Row STEP DISPLAY Press Service Mode Button Motors Press 8 for Options menu Options Press for Optical Vend menu Optical Vend Press to enter a row number Enter the Row Number Row exit Row XX Current Setting exit_1 edit Press to toggle ON OFF Row XX Choice Flashing exit_ save Press G to save the setting Row XX New Setting exit_1 edit Repeat Steps 4 thru 7 until all desired rows are completed Press amp to enter another Row or four times to exit Sales Mode 3 6 1 Optics by Item STEP DISPLAY Press Service Mode Button Motors Press 3 for Options menu Options Press for Optical Vend menu Optical Vend Press to enter the Item Item exit Enter Item Number Item XXX Current Setting exit 1 edit Press to toggle ON OFF Item XXX Choice Flashing exit save Press G to save the setting Item XXX New Setting exi
91. ual Inlet The coin mechanism has reported an acceptor blockage See changer service manual Tube Jam The coin mechanism has reported a tube payout error Check changer tubes See changer service manual Excess Esc The coin mechanism has reported a program memory error The coin mechanism has reported that a large number of coin escrow requests have occurred See changer service manual Check changer escrow lever position See changer service manual Coin Jam The coin mechanism has reported that a coin is jammed in the coin path Check changer coin path See changer service manual GVC2 Message Message Description Possible Actions Low Accept The control board has seen a low acceptance rate on coins Review inserted coins See changer service manual Accpt Disc The coin mechanism has reported that the coin validation acceptor is disconnected Re connect changers acceptor See changer service manual Route Err The coin mechanism reported that a coin did not follow the correct path Check changer coin path See changer service manual Pass OK or No message BILL VALIDATOR ERRORS Bill Val XXXXxX or OK Fail Bill Val XXXXx where XXXX S message below Comm Stack Full Control board does not have communication with the bill validator The bill validator r
92. uld move a little which signifies it is good Replace the motor that does not move An electrical issue with the Auto Door Motor Auto Door Open Manually operate to check that the mechanism is free and is not binding up Check that the wiring to the motor switch is correct and secure Check the adjustment of the index switch Replace switch lever and adjust correctly Replace motor GVC2 Message ELEVATOR Title ERROR CODES Description EFL 1 EFL 2 Elevator Position Vend EPVD Failed Lock switch 1 and 2 both high invalid condition Failed to get to the Vend position following a position vend command Logically both slide switches can never be operated at the same time EFL 3 Baffle close EBCL failed to complete Failed to close the security baffle following a close baffle command EFL 4 EFL 5 Baffle open EBOP Elevator position standby EPSB failed Failed to open the security baffle failed to complete following an open baffle command Failed to get to the standby position following a position standby command EFL 6 EFL 7 Elevator shelf position ESELx failed Motor fails to move Failed to get to the required shelf position following a position shelf command No motor movement for a period of 1 second as determined by the dual encoder signals Shelf Number Mismatch Delivery door ope
93. ut change or move to higher level menu See Figure 3 Figure 3 Keypad 1 TUBE FILL DISPENSE COINS TUBE FILL Tube Fill counts STEP DISPLAY coins as they are Motor Count or Error deposited and Press Service Mode Button Code shows the dollar O At least 15 of each amount Press and deposit coins denomination 0 00 Press amp two times to exit TUBE DISPENSE Tube Dispense STEP DISPLAY Pays out coins Motor Count or Error from the coin Press Service Mode Button Code mech coin tubes Press to dispense highest value coin Value of Coin Press to dispense 2 highest coin Value of Coin displays the Press to dispense 3 highest coin Value of Coin current quantity of coins in the 5 Press 4 to dispense 4 highest coin Value of Coin This mode also coin mech coin tubes 6 Press two times to exit 0 00 IMPORTANT NOTE For dispensing more than a four denomination coin mech use keys greater in the same sequence as shown above 2 MOTOR COUNT Displays the total STEP DISPLAY mel working 1 Press Service Mode Button Motors 2 Press and wait Motors 3 Press OF exit Sales Mode NOTE Motor count includes tray motors changer escrow motor elevator motors delivery lift and auto door motors briefly example shows 40 then goes back to 36d to show the additional motors and then returns to
94. utton DISPLAY Motors Diagnostics 1 2 Press for Diagnostics menu 3 Press to view percentage Bill Rej Rate 20 4 Press amp three times to exit Sales Mode 0 6 IVEND ALIGNED When a machine is equipped with the iVend optical vend sensors this feature provides an audible and visual indication of when the vend sensors are aligned or not aligned correctly If the iVend sensors are blocked or not aligned a continuous series of audible beeps is heard and the display shows NO until the sensors are properly aligned STEP Press Service Mode Button DISPLAY Motors Press for Diagnostics menu Diagnostics Press 6 to check iVend alignment iVend aligned NO OK 0 7 ADVANED DIAGNOSTICS 0 7 1 REFRIG LOG This feature allows data on the current state of the refrigeration sensors relays timer and error conditions to be output to the serial port STEP DISPLAY Press Service Mode Button Press for Diagnostics menu Motors Diagnostics Press for Password menu Enter Password default 2314 Password Log Press for Refrigeration Log status Refrig Log Current Status exit 1 edit Press to toggle ON OFF Refrig Log Choice Flashing exit save Press to save the setting Refrig Log New Status exit 1 edit Press amp four times to exit
95. xit save Press G to save the setting KB Backlight New Setting exit 9 edit Press amp three times to exit Sales Mode 3 0 DROP SENSOR SENSITIVITY FOR CLOSED FRONT CAN BOTTLE MACHINE SELECTIONS ONLY This menu allows you to adjust the Drop Sensor sensitivity 1 is most sensitive 9 is the least sensitive Default is 3 When Can Bottle Mode is ON the Drop Sensor is enabled for vending bottles or cans STEP DISPLAY Press Service Mode Button Motors Press for Options menu Options Press for Drop Sensor menu Drop Sensor Current Setting exit 0 edit Continue pressing until the desired setting is reached 1 9 Drop Sensor Choice Flashing exit save Press to save the setting Drop Sensor New Setting exit 0 edit Press S three times to exit Sales Mode NOTE The Drop Sensor setting will count up to 9 and then start over at 1 4 CONFIGURATION This menu allows access to the following features e Date Time Health Safety Advanced Configuration Selection Style Elevator Delivery Lift Item Row All Language Auto Reinstate Space to Sales STS Custom STS This menu provides access to sub menus that set Can Bottle or Snack type of product to each item entire row or entire machine 4 3 ALL To set ENTIRE MACHINE to Snack Can or Bottle 4 2 ROW Provides

GVC 2 Programming Manual 4215507D

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