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A&E Patio Awnings - Bryant RV Services
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1. s SERVICE MANUAL A amp E Patio Awnings This program will address the most common system problems associated with the A amp E Patio Awnings supplied by The Dometic Corporation Our intent is to provide you with a guideline of checks to make should you encounter one of the following symptoms SYMPTOM CAUSE REFER TO 1 Black adjustment knob will not tighten Nutsert 1 1 Washer Stack up 1 2 2 Fabric leaks at the roller tube Stitches 2 10 3 Main support arms will not extend Push button assembly 1 3 Adjustable arm assembly 1 4 4 Awning has bulges or wrinkles where pull strap Operation 3 1 rolls up 5 Awning fabric will not roll up straight Fabric position 2 1 Out of square 22 6 Weatherguard wrinkled Seams 24 Vehicle sidewall 4 2 Tek screws 2 12 Weatherguard 2 3 Out of square 2 2 7 Fabric does not hang well Out of square 2 2 Tube deflection 26 Tek screws 2 12 Seams 24 Vehicle sidewall 4 2 Stitches 2 10 8 Must lift main arm s to open or close the awning Stop plug 1 7 Bottom mounting brackets 1 6 9 Awning arm s stay up against side of coach when Top mounting bracket 1 5 trying to open awning Fabric position 21 Operation 3 1 Travel lock 3 4 10 Awning will not roll up Rafters 1 8 Cam 29 Black adjustment knob 1 9 Torsions 28 11 Awning will not stay in rolled down position Cam 29 12 Awning billows out when traveling down the road Cam 29 13 Awning stops at guard when rolling up Rafters 1 8 Stop plug 17
2. Operation 3 2 Torsions 28 Awning rail 43 Top mounting brackets 1 5 A amp E p IAGNOSTIC SERVICE MANUAL Patio Awnings SYMPTOM CAUSE REFER TO 14 Water leaks through guard Operation 3 3 Guard 2 5 Tube deflection 2 6 15 Water drips down the side of coach Awning rail 4 1 Rubber seal 2 7 16 Water leaks through fabric Fabric 2 11 SECTION 1 HARDWARE COMPONENTS 1 1 NUTSERT OR SPECIAL NUT The nutsert is simply a threaded fastening device used to tighten down the black adjustment knob If the knob will not tighten first remove the secondary rafter assembly from the hardware Turn the knob to determine if the nutsert is stripped or spinning If so replace the knob it will be necessary to replace both the nutsert and the black adjustment knob On some arm assemblies the nutsert has been replaced with a SPECIAL NUT If the knob will nutsert If you cannot turn the NUTSERT not tighten first separate the rafter assembly Turn the knob to determine if the special nut is stripped If so replace the special nut If you cannot turn the knob it will be necessary to replace both the special nut and the back adjustment knob PECIAL RUTO NOTE The special nut could be a large hex nut as well as the one shown 2 1 2 WASHER STACK UP Washer stack up merely means the proper positioning of the washers on the stud of the black adjustment knob Remove the knob and ch
3. on the roller tube to roll the awning up symmetrical grooves to retain the poly ropes of the awning into the travel position fabric The right hand torsion end cap contains a cam assem If the fabric appears to have more than normal sag the bly which prevents the awning from billowing or unroll roller tube deflection must be taken into consideration ing during travel It also allows one person set up of Depending on the length of the awning the roller tube can the awning by preventing rollback deflect from one to five inches with the awning in the open position When difficulties are experienced in rolling the awning Installing a tension rafter will usually remove 80 per cent of up the tension on the torsion should be checked In sag and roller tube deflection All awnings 22 feet and longer should be installed with heavy duty hardware which 6 MACHINE SCREW includes a center tension rafter a center supporter and TOP CASTING heavy duty adjustable arm assemblies If the roller tube is bent it will bounce up and down when WASHER opening and closing the awning On the 9000 Series this can cause the aluminum guard to leak because the guard 7 ly assembly may not be tight pa 3 16 POP RIVETS END 2 7 RUBBER SEAL On the 9000 Series awning see Section 2 5 an ex TORSION SPRING truded black rubber seal is located at the awning rail of STABILIZER ASSEMBLY the coach The seal slides into the metal hinge which connects
4. appropriate adjust the top mounting bracket s as necessary 1 6 BOTTOM MOUNTING BRACKETS The bottom mounting brackets are screwed to the floor line of the unit and they support the weight of the BOTTOM MTG s BRACKET INSERT also provide a BOTTOM quick release MOUNTING to set up the BRACKET SPACER 14 X 2 1 2 HEX HD SCREWS awning in the patio position If a bottom mounting bracket settles sags or becomes loose it can reduce the clearance between the top casting of the torsion and the extension of the top mounting bracket making operation difficult Check the bottom mounting bracket for looseness or settling and tighten or reposition it accordingly for proper operation 1 7 STOP PLUG The stop plug is a mechanical stop that supports the main arm when opening and closing the awning It controls the clearance between the top casting of the torsion to the extension of the top mounting bracket This clearance should be 1 4 inch to 1 inch To adjust the clearance raise or lower the stop plug as needed On the 9000 and 9500 Series awning the clearance should be kept to a minimum for best operation A amp E Patio Awnings TOP MOUNTING BRACKET AWNING RAIL CLEARANCE EXTENSION MAIN SUPPORT ARM MAIN ARM 10 LOCK NUT 3 16 DIA HOLE CLOSEST TO MAIN ARM 1 8 RAFTERS The rafters telescope from the top mounting brackets to the main support arms to provide tension
5. assembly should be checked Remove the adjustable arm assembly and check for nicks burrs bends or twists If any deflection is noted the adjustable arm assembly must be replaced For ease of operation apply GO EASY a special lubri cant LIFT HANDLE NOTE GO EASY is available from your distributor 1 5 TOP MOUNTING BRACKETS The top mounting bracket supports the main rafter assembly to hold the awning in the open extended position and allows the rafter to pivot into the C channel of the main support arm Each top mounting bracket should be mounted directly over the awning rail so the screws go through the C portion of the rail TOP MOUNTING BRACKET TOP VIEW OF MAIN SUPPORT ARM AND RAFTER MAIN SUPPORT 1 4 CLEARANCE EACH SIDE FROM TOP TO BOTTOM OF ARM ASSEMBLY A amp E Patio Awnings On the Series 9000 awning the top mounting bracket can be mounted lower when possible If the top mount ing bracket is mounted above center of the awning rail the aluminum guard may not cover the fabric completely in the closed position If this is the case relocate the top mounting bracket accordingly The top mounting brackets have slotted holes for the mounting screws allowing them to be adjusted side to side To adjust the brackets close the awning and sight down the main support arm and the main rafter The clearance on each side of the rafter should be approximately 1 4 inch If clearance is not
6. d cap Painted red cap 13 7 9 9 end and no paint end and white on stabilzier end on stabilzier end 14 7 9 9 5 15 8 10 10 xi R i 16 8 10 10 5 No paint on either Painted white on end cap end and no 16 6 12 paint on stabilizer 17 10 12 12 6 end 18 10 12 12 7 TURNS OF TENSION 19 11 13 13 7 14 8 19 6 13 14 8 20 11 13 13 14 8 21 11 13 13 8 14 8 22 12 8 23 12 8 24 12 9 25 12 9 See Spring Indentification Chart for No of Turns AWNING RAIL TOP CASTING AWNING RAIL TOP CASTING RIGHT HAND SIDE VIEWED FROM FRONT LEFT HAND SIDE VIEWED FROM REAR When winding the torsion be sure to wind in the proper direction SEVERE INJURIES CAN RESULT FROM THE SPINNING TOP CASTING USE VISE GRIPS NEVER BARE HANDS TO GRASP TOP CASTING WHILE LOADING TORSION Note Rewinding must be done with the Awning Fabric extended two feet away from the coach 2 9 CAM The cam assembly locks the roller tube from turning in 8 one direction or the other according to which way the cam lock lever is flipped To check the cam lock on the A amp E awning unlock the main support arms Hook the pull rod into the pull strap and try to open the awning Be sure the cam lock lever is in the roll up position If the roller tube rotates 1 2 turn or more the cam lock must be repaired or re placed To check the roll down position of the cam lock open the awning to full extension Grasp
7. e a binding problem on the aluminum guard assembly but it is acceptable on B C OPENING UPWARD lt OPENING OUTWARD OPENING DOWNWARD 10 Manual provided courtesy Bryant RV Services www bryantrv com All manuals are believed to be released for distribution and or in the public domain Service manuals provided with the understanding that persons using them are well versed in proper safety practices and are familiar with basic safety procedures including but not limited to safety procedures dealing with 120 volt electricity high amperage 12 volt circuits an LPG propane systems If in doubt consult a professional better safe than sorry www bryantrv com
8. eck for proper washer position The plastic washer should be against the main rafter and backed by the metal washer for stiffness If the stack up is not proper it should be corrected lt q SECONDARY RAFTER lt PLASTIC WASHER lt METAL WASHER lt ADJUSTMENT KNOB 1 3 PUSH BUTTON ASSEMBLY The push button assembly locks the main support arm to the adjustable arm assembly and controls the height of the awning in the open position To check it open the awning to full extension Look inside the main support arm and activate the push button to see if the locking pin is moving in and out of the hole in the adjustable arm assembly If the locking pin does not move or has been SD 66 BS RIVET 13 16 DIA POP LIFT HANDLE LOCK BUTTON 3 16 X 1 4 GRIP ALUMINUM are RIVET N NUT COMPRESSION SPRING SD 66 BS RIVET 7 3 16 DIA POP RIVET IAGNOSTIC SERVICE MANUAL broken off the push button assembly must be replaced At times the lock pin of the push button assembly can break off and jam between the push button housing and the adjustable arm assembly making it difficult to extend the main support arm 1 4 ADJUSTABLE ARM ASSEMBLY The adjustable arm assembly allows for telescoping height adjustment of the main support arm and it connects to the bottom mounting bracket to support the weight of the awning If the main support arm cannot be extended freely the adjustable arm
9. hinge slat which fits Into the awning rail When the awning is fully extended the aluminum guard should have an arch of at least 2 inches The arch helps water to run off rather than between the sections of the guard NOTE The aluminum guard is not waterproof BOTTOM SLAT ELITE 9000 SHIELD ASSEMBLY To check the aluminum guard for proper arch open the awning to full extension making sure the fabric is taut Hold a flat edge to the bottom of the guard and measure from the flat edge to the inside of the arch at its highest point If the measurement is less than 2 inches the guard should be replaced On both 9000 and 9500 awnings that DO NOT have the hinge slat The arch of the aluminum guard is not important as the fabric goes under the aluminum guard and attaches the awning to the awning rail 2 6 ROLLER TUBE z IAGNOSTIC SERVICE MANUAL Patio Awnings A VINYL STRIP HINGE SLAT C TOP SLAT D MAIN SLAT E AWNING RAIL EACH END HINGE SLAT B TOP SLAT C VIEW RH END Sere PN 5 16 ea BOTH ENDS MAIN SLAT D VIEW RH END 5 16 CHANNEL INSTALL TOWARD AWNING RAIL CANOPY HINGE SLAT STRIP Pa DN N 1 4 CHANNEL AWNING RAIL VINYL STRIP A EACH END 9000 AND 9500 WITHOUT HINGE SLAT A amp E IAGNOSTIC SERVICE MANUAL Patio Awnings The roller tube is a 3 1 2 inch diameter tube It has three provides tension
10. ld be cleaned with Canopy Clean and treated with Vinyl Formula 201 to protect and extend the life of the fabric Follow the directions for application for Canopy Clean and Vinyl Formula 201 Contact your distributor for these products 2 12 TEK SCREWS The Tek screws are the two screws installed through the awning rail of the coach They keep the aluminum guard from shifting in the awning rail On vinyl and some acrylic awnings see Sec 2 5 they keep the fabric from shrinking with age If one Tek screw is missing the fabric will pull toward the remaining Tek screw causing the fabric to wrinkle 6 X 1 2 TEK SCREW AWNING RAIL TOP BRACKET FABRIC SECTION 3 OPERATION 3 1 PULL STRAP When closing the awning the pull strap must be rolled up at an angle from the center of the roller tube This will keep the awning from telescoping forward or rearward and will prevent a bulge from forming in the area where the strap is rolled up A amp E Patio Awnings If the pull strap is rolled up at one end of the awning it can cause the fabric to telescope in that direction during roll up and create a bulge or wrinkles at that end This could cause the awning arm to stay against the side of the coach when trying to open 3 2 CLOSING On the 9000 and 9500 Series when rolling up the awning the roller tube assembly should not be slowed down before reaching the aluminum guard This co
11. of the fabric on the roller tube The clearance from the end cap of the torsion assembly to the edge of the fabric must be the same on each end If it is not adjust the fabric on the tube as necessary On the Elite 9000 and 9500 awning the fabric is held in place to the weatherguard with 1 8 pop rivets Check the position of the fabric at each end of the weather guard If the fabric has shifted remove the pop rivets center the fabric and re rivet 2 2 SQUARE If the fabric on the awning is out of square it could cause the fabric to telescope in one direction when rolling up or to not hang properly in the open position IAGNOSTIC SERVICE MANUAL To check fabric for square measure from the top right hand corner of the fabric not the weatherguard to the bottom left hand corner at the poly rope Now measure from the top left hand corner to the bottom right hand corner as shown below AWNING RAIL WEATHER GUARD FABRIC 1ST POLY ROPE ROLLER TUBE dy DISTANCE FROM FABRIC END CAP SAME ON EACH END In this check the difference of the two dimensions should be no more than one inch If it is more the fabric is out of square and replacement would be necessary 2 3 WEATHERGUARD The weatherguard is the last 15 inches of the awning that encloses the fabric in the rolled up position It protects the striped fabric from the environment and elements The weath erguard is a heavy 17 oz vinyl fab
12. on the fabric in the full open position If the rafters are bent or twisted this will hinder the operation of the awning Open the awning and remove the secondary rafter from the main support arm Now sight down the main and secondary rafters and check for any bends twists or deflection If one or the other rafter is gt not true it should be lt replaced SLIDER 1 9 BLACK ADJUSTMENT KNOB The black adjustment knob tightens the secondary rafter to the main rafter to keep the fabric taut in the full open position When closing the awning the knob should not be tightened down until after the awning is rolled up and the travel lock is engaged IAGNOSTIC SERVICE MANUAL Attempting to open the awning without first loosening the black adjustment knobs can damage the slider of the secondary rafter making it difficult to open the awning SECTION 2 FABRIC ROLLER TUBE ASSEMBLY FRTA 2 1 POSITION For the awning to operate properly the fabric must be positioned properly in the awning rail and on the roller tube Open the awning and check the position of the fabric between the top mounting brackets If the fabric is not centered remove the tek screws center it and replace the screws CLEARANCE FROM FABRIC TO END CAP 6 X 1 2 TEK SCREW SSA K 2 AWNING RAIL TOP BRACKET VINYL FABRIC When the fabric is properly positioned next check the position
13. ric 6 X 1 2 TEK SCREW AWNING RAIL When the vinyl weath VINYL FABRIC erguard or fabric has excessive wrinkles it will be necessary to stretch the weatherguard or fabric Open the awning and allow the fabric to warm up Remove one Tek screw grasp the weatherguard stretch it and resecure the screw Repeat this procedure for the other end making sure to stretch each side an equal distance keeping the fabric centered between the top mounting brackets Close and reopen the awning three times If wrinkles are still present repeat the above stretching procedure This may have to be done 4 or 5 times before all wrinkles disappear 2 4 SEAMS A amp E Patio Awnings The seams of the vinyl awning are electronically welded together with a heat seal The welded seams are the strongest part of the fabric If the fabric has wrinkles or sags it may be due to improper seam welding A close inspection may reveal the seams to be the source of the problem If so fabric replacement would be needed Whenever wrinkles are detected in the fabric stretching of the weatherguard should be performed before the fabric is condemned for bad seams See 2 3 for stretching instructions 2 5 ALUMINUM GUARD The aluminum guard on the Elite 9000 and 9500 is the last 15 inches of the awning that encloses it in the rolled up position and protects the woven acrylic fiber fabric from the environment and elements On 9000 awnings that have the
14. the aluminum guard to the awning rail This seal is designed to prevent water from running down the side of the coach To check inspect the full length of the seal for proper IDLER SLEEVE STABILIZER positioning and for cuts tears or wrinkles If any of FABRIC Pe HEX LOCK NUT these problems are found the seal should be repaired or replaced TORSION ROD On some units it may be necessary to silicone seal the lips of the rubber seal to the awning rail and the top slat of the aluminum guard as shown to prevent water from running down the side of the RV 2 8 TORSION ROLLER TUBE SILICONE SEALANT most cases adding a few turns of torque to each end Se will correct the problem If all tension has been lost TOP SLAT refer to the following chart and apply the specified number of turns as indicated This must be done with the awning extended two feet away from the coach METAL HINGE AWNING RAIL WARNING 9000 AWNINGS WITH HINGE SLAT The torsion assembly has a wound coil spring which A amp E Patio Awnings AGNOSTIC SERVICE MANUAL TORSION ASSEMBLY TORQUE SPECIFICATIONS Number of Turns MODEL NUMBER 5000 7000 7500 9500 Awning Length Ft 8000 Grande Pavillion 8500 9000 z SPRING IDENTIFICATION CHART 10 6 A 8 i Standard Heavy Duty 10 8 6 8 8 Wire Dia 120 140 11 6 8 8 12 6 8 8 RH Painted re
15. the roller tube with your hands and try to turn the tube in the direction it will roll up If the tube can be rotated 1 2 turn or more the cam lock must be repaired or replaced 2 10 STITCHES The side hems and poly ropes of the awning are stitched in with a sewing machine At times the stitches can allow water to leak through to the inside of the roller tube On vinyl awnings the stitches should be sealed with seam sealer available at sporting goods stores This will stop the water from running down the inside of the roller tube For the woven acrylic fabric of the 9000 9500 Series awning Acrylife is an approved sealant When sewing in the poly ropes of the fabric if a straight line is not followed it could cause the fabric to hang IAGNOSTIC SERVICE MANUAL improperly A close inspection of the stitching could reveal the cause of a sag or pucker 2 11 FABRIC A 9000 AND 9500 The awning fabric is woven acrylic not vinyl It is water resistant but not waterproof Once a year it should be cleaned with Canopy Clean and resealed to maintain its water resistance Acrylife is an approved sealant for the 9000 9500 fabric Follow the directions for application of Canopy Clean and Acrylife NOTE Avoid touching the underside of the awning fabric when it is wet as this breaks the surface tension of the water causing it to seep through B 8500 AND GRANDE PAVILLION The awning fabric is vinyl It is waterproof Once a year it shou
16. uld cause the roller tube to stall at the guard 3 3 TAUTNESS On 9000 Sereis awnings that utilize a hinge slat see Sec 2 5 To minimize water leakage through the aluminum guard the fabric must be taut when the awning is extended This will keep the sections of the aluminum guard tight against each other Before tightening the black adjustment knob be sure to apply enough downward force on the main support arm to pull the fabric taut 3 4 TRAVEL LOCK The travel lock must be fully released before trying to open the awning SECTION 4 MAIN SUPPORT ARM MAIN SUPPORT ARM UNLOCK TRAVEL TRAVEL lt LATCH A amp E Patio Awnings AWNING RAIL 4 1 LEAKAGE When water drips down the side of the coach the seal between the coach and the awning rail must be checked If improper seal is detected reseal the awning rail 4 2 STRAIGHT Before condemning the fabric for sags or wrinkles the awning rail should be checked Open the awning and sight down the rail to see if the rail or sidewall varies up down inward or outward This must be taken into consideration when checking a fabric 4 3 TYPE AGNOSTIC SERVICE MANUAL There are three types of awning rail used in the RV industry Of these type A and B see below are acceptable for use on the 9000 Series awning that utilizes a hinge slat see Sec 2 5 Type C should never be used on the 9000 Series that utilizes a hinge slat see Sec 2 5 as it could caus
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