WASHING MACHINE SERVICE MANUAL
Contents
1. Website http www sears com WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT MODEL 796 488 2800 P No MFL30599120 CONTENTS lL ee a ae ee 3 2 FEATURES amp TECHNICAL EXPLANATION ass een 4 Ss e ar 6 INSTALLATION 7 ee ee are 10 6 WIRING DIAGRAM PROGRAM 12 7 ee ee 13 7 1 BEFORE PERFORMING SERVICE nen ee ee 13 TEST MODE E E E er 13 7 3 HOW TO CHECK THE WATER LEVEL 13 TA ERROR DISE LAN 14 8 ERROR DIAGNOSIS AND CHECK LIST Ta ee a ea 16 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION 16 8 2 FAULT DIAGNOSIS AND TROUBLESHOOTING 19 9 DISASSEMBLY 5 26 EXPE ODE en nee 34 10 1 CABINET amp CONTROL PANEL 34 10 2 DRUM amp TUB ASSEMBLY ee ae a een 35 103 DISPENSER ASSEMBL 36 1 SPECIFICATIONS ITEM F1141FD 0 9 ELECTRIC POWER CONSUMTION 022222 i _2. Replace the SENSOR SWITCH ASSEMBLY Replace the MAIN PWB ASSEMBLY Check the voltage between two pins while pressing YES the POWER button Is the voltage 120V Repair the DRAIN HOSE 2 Is the drain hose twisted or frozen ASSEMBLY YES Is the impeller of the drain pump clogged Remove foreign material Reconnect or repair the Is the connector disconnected disassembled connector YES Replace the DRAIN PUMP ASSEMBLY Is the coil of the drain pump too high or low resistance of coil is 10 200 When checking voltage between connectors during spin is the voltage 120V AC as in the figure Replace the MAIN PWB ASSEMBLY MAIN PWB ASSEMBLY 22 WASH TROUBLE When checking the voltage between connector during whites washing Is the voltage 120V AC Replace the MAIN PWB ASSEMBLY After power off is the resistance of wire RED YELLOW connectors between 100 300 After power off and the heater terminal is disconnected is the resistance 10 302 Replace the PWB HARNESS HEATING CONTINUOUSLY ABOVE THE SETTING WATER TEMPERATURE When pressing WASH RINSE is the displayed temperature over 10 C higher than the selected temperature Hot 50 C Warm 40 C Cold 30 C Check if inlet hose is connected to a hot faucet
3. 15 displayed YES Is the tap opened YES 15 the tap frozen NO Is the water supply shut off NO Is filter in the inlet valve clogged with Clean the filter of foreign material inlet valve Ti Visit to service 16 SYMPTOM GUIDE FOR SERVICE CALL Door error Started with door opened Close the door Was the load too large Avoid overloading Clicking sound is heard once or twice when the START PAUSE button is pressed to start the cycle Check if the door switch is OK Drain trouble Is displayed Is the drain pump filter clogged with foreign material such as pins coins etc YES Is the drain hose frozen kinked or crushed 17 SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the Is a low sudsing detergent used appliance In this condition wash and spin do not operate normally LOW SUDSING Is the proper amount of detergent used as recommended Recommend to reduce the amount of detergent This appliance has an automatic suds sensing function which prevents overflow When excessive suds are sensed the suds removing implementations such as drain water input pause will operate without rotating the drum No softening effect 5 softener put in the correct compartment of 2 the dispenser Compartment for Is the softener cap clogged Explain proper use of softener Clean the softener compartment 18 8
4. 1 Disassemble the cabinet cover 2 Separate the pump hose and the bellows from the pump assembly 3 Disassemble the pump assembly in arrow direction 1 Disassemble the back cover 2 Separate 2 connectors from the heater 3 Loose the nut and pull out the heater CAUTION When assembling the heater insert the heater into heater clip on the bottom of the tub Tighten the fastening nut so the heater is secure 31 WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND 1 Disassemble the back cover 2 Separate the heater from the tub 3 Remove any foreign objects wire coin etc by inserting a long bar in the opening 32 MOTOR DAMPER 1 Disassemble the back cover 2 Loosen the bolt 3 Pull out the Rotor 4 Unscrew the 2 screws from the tub bracket 5 Loosen the 6 bolts on the stator 6 Unplug the 2 connectors from the stator 1 Disassemble the damper hinges from the tub and base 2 Separate the dampers X NOTE Once removed replace the damper pin with new one 33 10 EXPLODED WIEW 10 1 8 CONTROL PANEL ASSEMBLY 10 2 DRUM 8 ASSEMBLY 35 3 DISPENSER ASSEMBLY 10 36
5. e If the supply cord is damaged it must be replaced by the manufacturer or its authorized service technician in order to avoid a hazard Dispenser A CUS eu Drain Hose Door Back of Washer Drum Air Vent Safety Lower Cover Cap Cold Water Inlet Drain Pump Filter Hot Water Inlet Drain Plug Ajustable Feet ACCESSORIES Tie strap Hot Cold 1 each Wrench to secure drain hose to standpipe Hose inlet hose or laundry tub 4 INSTALLATION 1 Before servicing ask the customer what the trouble is Check the setup power supply is 120V AC remove the transit bolts Check with the troubleshooting guide 4 Plan your service method by referring to the disassembly instructions Service the unit 6 After servicing operate the appliance to see whether it functions correctly STANDARD INSTALLATION The appliance should be installed as follows REMOVE THE TRANSIT INSTALL THE APPLIANCE ADJUST THE BOLTS ON A FLAT AND FIRM SURFACE LEVELING Remove the transit bolts Turn the leveling feet to adjust 4 with the supplied wrench the appliance horizontally Keep the transit bolts and spanner for future use Insert the 4 caps provided into the hole e The appliance goes up by rotating the feet clockwise e The appliance come down by rotating the feet counterclockwise HOW THE INLET
6. preset level the washing program then proceeds Spinning does not proceed until the water tub drains to a certain level 2 4 DOOR CONTROL The door can be opened by pulling the door handle whenever washer is not in operation When the cycle is completed the DOOR LOCKED light will turn off f a power failure has occurred while in operation the door will unlock after 5 minutes Clicking sounds can be heard when the door is locked unlocked 2 5 THE DOOR CAN NOT BE OPENED While program is operating When a power failed and power plug is taken out in operation While Door Lock lights turn on White the motor is in the process of intertial rotating through the operation is paused 2 6 DOOR LOCKED LAMP LIGHTS When the frequency of water level is lower than 22 9 kHz It can be canceled when the frequency is more than 23 8 kHz When the temperature inside the tub is higher than 45 C and water level is not 25 5 kHz It can be canceled when the water level is 25 5 2 or the temperature inside the tub is lower than 40 C 2 7 CHILD LOCK Use this option to prevent unwanted use of the washer Press and hold OPTION button for 3 seconds to lock unlock control When Child lock is set blinks and all buttons are disabled except the Power button You can lock the washer while it is operating 3 PARTS IDENTIFICATION Control panel Shipping Blots Power Plug
7. especially on wood floor installations e Extra Rinse This option provides an additional rinse cycle Delay Wash Allows the start of any cycle to be delayed for 1 19 12 9 hours STATUS INDICATOR These lights show elapsed time of the selected cycle WASH CYCLES 4 Dar Cotton Normal m Locked Bulky Large MODIFIERS a Casual 19 19 o Select Cycle Push To Normal Low Start Pause Hand Wash Light Off Wool Silk 7 _A_ Cancel Speed Wash 9 ED eS O CYCLE SELECTOR KNOB Turn this knob to select the desired cycle Once the desired cycle has been selected the standard presets will be shown in the display These settings can be adjusted using the cycle setting buttons anytime before starting the cycle Press this knob to START the selected cycle If the washer is running use this knob to PAUSE the cycle without losing the current settings NOTE If you do not press the cycle selector knob within 4 minutes of selecting a cycle the washer automatically turns off 11 DOOR LOCKED lamp e Lights whenever the door is locked The door be unlocked by pressing the Start Pausebutton to stop the washer CYCLE SETTING BUTTONS Use these buttons to adjust the desired cycle options for the selected cycle e Select a water temperature
8. otherwise replace MAIN PWB ASSEMBLY Is the resistance between 2 3 of Connector 1 2 5kQ 180kQ Check electrical connection Replace THERMISTOR YES When checking the THERMISTOR on the tub is the THERMISTOR loose Push the THERMISTOR tightly to the rubber 23 WILL CIRCULATE WATER Is the impeller of the drain pump clogged Remove foreign material Remove foreign material Are the Hose Connector and or Hose clogged YES Reconnect or repair 15 the connector disconnected disassembled YES the connector Connector Connector Is the coil of the right side of drain pump open or short circuited Coil R is 18 300 Replace PUMP MOTOR ASSEMBLY When checking voltage between the connectors during spin is the voltage 120V AC NO as the figure Replace the MAIN PWB ASSEMBLY MAIN PWB ASSEMBLY 24 Check during spin if the frequency of the water level is 248 or more Press the START PAUSEbutton 2 times in Test mode is the drum spinning at low speed Is it disconnected or disassembled Red 3pin 1 NA 4pin 2 Check the motor connector Is the resistance of the terminal the same as the figure MOTOR TERMINAL Resistance of terminal L M N L About 50 150 YES Replace the MAIN PWB ASSEMBLY Does the spring of Latch Hook actuate Is there clicking sound once or twice wh
9. the remaining water in the tub by pulling out the drain plug 5 POWER ON OFF BUTTON e TIME AND STATUS Press to turn the washer ON Press again to turn the The display shows the settings estimated washer OFF time remaining options and status messages NOTE Pressing the ON OFF button during a cycle will for your washer cancel that cycle and any load settings will be lost 2 ESTIMATED TIME REMAINING CD Load Sensor 000 nz Power Auto temp Control MODI FI Extra Hot Cold Extra High Hot Cold High Warm Warm Normal f Pre Rings Warm Cold Low Cold Cold No Spin Som Press amp Hold To Set OPTION BUTTONS MY CYCLE BUTTON The option buttons allow you to select additional cycle options and Press the MY CYCLE button to save and will light when selected Certain buttons also allow you to activate recall a customized wash cycle for future special functions by pressing and holding the button for 3 seconds use Prewash Use this option for loads that need pretreatment You can save the Cycle Wash Rinse It adds 16 minutes prewash and drain Temperature Spin Speed and Soil e Stain Cycle Adds time to the wash and rinse cycles for better stain Level settings as well as other cycle removal Automatically provides a rinse options Easy Spin used when there is a vibration problem
10. 2 FAULT DIAGNOSIS AND TROUBLESHOOTING CAUTION 1 Be careful of electric shock if disconnecting parts while troubleshooting 2 First of all check the connection of each electrical terminal with the wiring diagram 3 If you replace the MAIN PWB ASSEMBLY reinsert the connectors correctly NO POWER Check the fuse or reset the circuit breaker Is the supplied voltage 120V Replace the FILTER ASSEMBLY CIRC Is the voltage between the 2 FILTER ASSEMBLY connectors 120V AC Is the LED 1 on Replace MAIN PWB ASSEMBLY Are the connectors 2 on the PWB loose Reconnect Replace the MAIN PWB Is wire of the DISPLAY PWB ASSEMBLY broken ASSEMBLY Replace DISPLAY PWB ASSEMBLY Or repair wire 19 WATER SUPPLY Softener Bleach 1 Liquid chlorine Bleach Compartment 2 Liquid fabric Softener Compartment 3 Prewash Compartment 4 Main Wash Compartment Is water supply shut off Is the tap opened When you press both SPIN SPEED button and SOIL LEVEL button simultaneously is the water level frequency below 246 Is the inlet valve filter clogged Is resistance between each terminal of INLET VALVE ASSEMBLY 0 8 1 2kQ Verify the voltage of the inlet valve connector is 120V AC Refer to 7 2 TEST MODE 15 water supplied Are receptacles correctly connected to the terminals of the INLET VALVE ASSEMBLY Has detergent bee
11. HOSE Verify that the rubber washer is inside of the valve connector e Connect the inlet hose firmly to prevent leaks CONNECT THE DRAIN HOSE Make sure that the hose is not twisted Avoid submerging the end of the hose The end of the drain hose should be placed less than 96 from the floor CONNECT POWER PLUG Avoid connecting several electric devices as Connect the power plug to the wall outlet doing so may cause a fire 7 OPERATION Preparation for washing i e Connect the power plug to the outlet Connect the inlet hose Check the water heating function Press the WASH RINSE button and the present temperature will be displayed Check the drain and spin functions e Press the POWER button twice to restart e Press the SPIN SPEED button Press the START PAUSE button e Check the drain and spin functions Wash Rinse Spin Press the POWER button Power Check the automatic reversing rotation of the e Make sure that the drum rotates clockwise and counterclockwise Press the START PAUSE button Listen for clicking sounds to determine if the door is unlocking Press the Start Pause button Listen for clicking sounds to determine if the door has locked e Verify that if water is supplied through the detergent dispenser e If SVC is required remove
12. ___ SPINSPEEDS 5 DIMENSIONS 27 W X 29 T D X 42 H 49 O 2 FEATURES 8 TECHNICAL EXPLANATION 2 1 FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley Tilted Drum and Large Door Opening Tilted drum and large opening make it possible to load and unload clothing more easily E Time Released Dispenser Detergent fabric softener and bleach are dispensed separately at the right time during wash cycle Automatic Wash Load Detection Automatically detects the load and optimizes the washing time Built in Heater The internal heater automatically heats the water to the optimum temperature on selected cycles Child Lock The Child lock prevents children from pressing any button to change the settings during operation ae 2 2 NEURO FUZZY WASHING TIME OPTIMIZATION To get the best washing performance optimal time is determined by the water temperature the selected washing temperature and the size of the load water temperature selected the best washing rinsing time washing rhythm time size SENSING PROCESSING DETERMINATION 4 2 3 WATER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in tub The water supply is stopped when the water level reaches
13. ary er Normal Bulky Large Casual About 1 57 1 m COLIS Pe u gt woorsik gt lt Pre gt lt re Wash gt Fee DC Ei SH Drain Spin aa ke SE ee gt lt _ ee a gt O About 1 02 u 1 3 _ MEE Basic Cycle Basic time is minute in washing chart Optional Cycle The actual program time can be varied with the load amount Pre Setting Time Water Supply 60 sec water temperature or ambient temperature Drain 60 sec 12 7 TROUBLESHOOTING 7 1 BEFORE PERFORMING SERVICE Be careful of electric shock when disconnecting parts for while troubleshooting The voltage of each terminal is 120V and DC when the unit is plugged in 7 2 TEST MODE The washer must be empty and the controls must be in the off state Press theSPIN SPEED and SOIL LEVEL buttons simultaneously Press the Power button while the above condition Then buzzer sound twice order to advance to the next step of test mode press the START PAUSE button once Number of times the Start Pausebutton is pressed Check Point Display Status Tums on all lamps and locks the door CHEIEEFEN rpm 40 50 600 r
14. based on the type of load you are washing e To change spin speed select the Spin Speed button until the desired setting is displayed To change the soil level select the Soil Level button until the desired setting is displayed 6 WIRING DIAGRAM PROGRAM CHART DAE ELSE TTT TIT 1 4 51617 1011 1 4156 7 1 MAIN PWB BL BL 211131 3241 6543241 3241 1234 6154312 1 BEE HRH BLIWH BLO v Rol VTB WH BL Aug WH apan BL YL vn wil REPT 111213 1 21 3 415 i THERMISTOR INLET VALVE lt gt 250TERMINAL 3PIN CONNECTOR ame WH 250TERMINAL HOUSING 4PIN CONNECTOR PRESSURE DI PINCONNECTOR r SPINCONNECTOR SWITCH LT 2PINCONNECTOR NT 6PIN CONNECTOR 1111111 10PIN CONNECTOR LLLTITTITTITITI 11PIN CONNECTOR iG RING TERMINAL GROUND DRAIN PUMP LOCK SWITCH PROGRAM CHART Water Supply W S Washing Rinse Beer W 55 S K 5 2 2 5 5 K 5 Intermittent Spin 1 5 Disentangle D T Normal Working Time Hour Minute 1 TMNOOHACS lt gt 20 N gt About 1 08 11110 About 1 10 About 1 05 ET About 44 About 32 Sanit
15. en the START PAUSE button is pressed to start the cycle 15 DOOR SWITCH ASSEMBLY broken YES 25 SPIN TROUBLE Check the SENSOR SWITCH ASSEMBLY or HOSE Pressure If the problem is on the SENSOR SWITCH ASSEMBLY or the HOSE replace the SENSOR SWITCH ASSEMBLY or the HOSE Normal Correct the connection Replace the STATOR ASSEMBLY Replace Door Assembly Check the DOOR SWITCH ASSEMBLY Connector and MAIN PWB ASSEMBLY Red 4 pin and white 4 pin connector 1 Replace the DOOR SWITCH ASSEMBLY 9 DISASSEMBLY INSTRUCTIONS fR Disassemble and repair the unit only after pulling out power plug from the outlet CONTROL PANEL ASSEMBLY 1 Unscrew 7 screws on the Rear Frame 2 Disassemble the Rear Frame 3 Pull the Control panel forward 4 Disconnect connectors 2 2 2 a NE A 2 8 ZC O WG Dh 26 ay N 5 Unscrew 5 screws gt Si tl Melk W 6 Disassemble the controller assembly x A TOP PLATE 1 Open the Lid 2 Unscrew 4 screws 3 Disassemble the Lid Assembly 4 Pull down the Dispenser by pushing hooks 9 Put a hand into the dispenser hole and hold the top plate 6 Push backward using an opener and lift the top plate i Do first left side 1 26 DISPENSER ASSEMBLY 1 Disassemble the 5 hose clamps 2 Release the 5 hoses 3 Unscrew the nut at the lower par
16. n put in the correct compartment of the dispenser Is the detergent caked or hardened 20 Open the tap Check the AIR CHAMBER and the tube clogged Clean the filter Replace the INLET VALVE ASSEMBLY Check electrical connection Replace the MAIN PWB ASSEMBLY Refer to WATER SUPPLY Check the wiring Put the detergent in the correct place Pre Main wash wash Detergent Clean the dispenser SOFTENER BLEACH DOES NOT FLOW IN Softener Bleach Is water supplied Prewash Refer to WATER SUPPLY Main wash Check the wiring on the dispenser Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY Put it in the correct compartment Is softener bleach put in the correct compartment of the drawer Liquid chlorine Bleach Compartment Liquid fabric Softener Compartment Prewash Compartment Main Wash Compartment Clean the Cap and Is the softener bleach cap clogged Container Is the motor loosened Secure the bolt Replace the STATOR ASSEMBLY or ROTOR ASSEMBLY Is there friction noise coming from the motor 21 HEATING WITHOUT WATER When pressing SPIN SPEED and SOIL LEVEL at the same time after draining is the water level frequency 255 When pressing SPIN SPEED and SOIL LEVELbuttons at the same time while wash is the water level frequency between 230 243
17. pm 1070 rpm Water level frequency 25 65 Water level frequency 25 65 Water level frequency 25 65 Water level frequency 25 65 Water level frequency 25 65 rpm 40 50 Water temperature Water level frequency 25 65 Turn off all lamps 7 3 HOW TO CHECK THE WATER LEVEL FREQUENCY Press the SPIN SPEED and SOIL LEVEL button simultaneously The digits indicate the water level frequency x 1 kHz So for example a display indicating 241 a Water level frequency of 241 x 1 kHz 24 1 kHz 13 7 4 ERROR DISPLAY If you press the START PAUSE button when an error is displayed any error except will disappear and the machine will go into the pause status Incase of PE 1 d ifthe error is not resolved within 20 sec or the in case of other errors if the error is not resolved within 4 min power will be turned off automatically and the error code will blink But in the case of FE 1 power will not be turned off Correct water level 2 level is not reached within 8 minutes after water is supplied or it does not reach the preset water level within 25 minutes WATER INLET ERROR The load is too small IMBALANCE The appliance is tilted ERROR e Laundry is gathered to one side Non distributable things are put into the drum Not fully drained within 10 minutes Water is overflowing over 8 level x If is displayed the drain pump will opera
18. t of the dispenser 4 Unscrew the 4 screws on the holder 5 Disassemble the 5 connectors from the valves Nal Wire color WH BK OR BK N WH BK BL BK 1 Unscrew the screw from the top plate 2 Unplug the 2 connectors 27 CABINET COVER 1 Unscrew the 2 screws from upper side of the cabinet cover 2 Unscrew the screw from filter cover Put a flat screwdriver into the both sides of the filter cover and pull it out 4 Unscrew the 1 screws from the lower side of the cabinet cover 28 29 5 Open the door 6 Disassemble the clamp assembly using a flat screwdriver 7 Separate the clamp assembly from cabinet cover 8 Tilt the cabinet cover 9 Disconnect the door switch connector 10 Lift and separate the cabinet cover 11 Disassemble the clamp assembly using a flat screwdriver 12 Disasemble the Gasket DOOR 1 Open the door 2 Unscrew the 7 screws from the hinge cover 3 Put a flat screwdriver into the opening of the hinge and pull out the hinge cover 29 4 Unscrew the screws from the door ai gr 5 Disassemble the door upward downward Be careful The door is heavy 1 Open the door 2 Disassemble the clamp assembly 3 Unscrew the 2 screws from cabinet cover 30
19. te to the drain water automatically OVER FLOW ERROR PRESSURE SENEOR The SENSOR SWITCH ASSEMBLY is out of order ERROR Door not all the way closed DOOR OPEN Loose electrical connections at Door switch and PWB Assembly The DOOR SWITCH ASSEMBLY is out of order HEATING e The THERMISTOR is out order 14 ERROR SYMPTOM CAUSE OVER CURRENT ERROR The connector 3 pin male white in the MOTOR HARNESSS is not connected to the connector 3 pin female white of STATOR ASSEMBLY Ihe electric contact between the connectors LOCKED 3 pin male white in the MOTOR HARNESS and e MAIN PWB ASSEMBLY is out of order e Winding in the STATOR ASSEMBLY is short circuited 4 pin female white connector in the MAIN PWB MOTOR ASSEMBLY ERROR is bad or unstable The MOTOR HARNESS between the STATOR ASSEMBLY and MAIN PWB ASSEMBLY is cut open circuited e The hall sensor is out of order defective EEPROM e EEPROM is out of order ERROR x Displayed only when the START PAUSE button is first pressed in the QC Test Mode POWER En 4 FAILURE e washer experienced a power failure 15 8 ERROR DIAGNOSIS AND LIST 8 1 DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL No power Is the power plug connected firmly to 120V AC outlet Power failure or Breaker opened Is the outlet controlled by a switch NO Visit to service Water inlet trouble
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