Home

HP ProLiant DL380 G7 Server Maintenance and Service Guide

1. 93 DIMM sl t 94 serres br vm 95 SAS SATA devise NR EE 96 SAS and SATA drive cp PEE 97 SAS and SATA drive LED combinations 97 LEDS xs EUER 98 Battery 99 100 leben de EP 101 nn en no Dtm ME 103 Environmental specifications suisses 103 Mechanical specifications x id ederet ER 3 A Pater cede egt eodd 103 Power supply specifications suisses 103 Hot plug power supply anne 105 centenaires 106 Contents 4 Contents 5 Customer self repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor cos
2. 2 If full length expansion boards are installed remove the full length expansion board shipping bracket as indicated To replace the component reverse the removal procedure PCI riser cage To remove the component Z CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage 1 Power down the server on page 25 Removal and replacement procedures 32 Extend or remove the server from the rack Extend the server from the rack page 26 Remove the access panel Access panel on page 30 If any full length expansion boards are installed remove the full length expansion board shipping bracket Full length expansion board shipping bracket on page 31 5 Remove the PCI riser cage To replace the component reverse the removal procedure SAS hard drive blank A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open Remove the component as indicated To replace the blank slide the blank into the bay until it locks into place Hot plug SAS hard drive To remove the component Removal and replacement procedures 33 Z CAUTION For proper cooling do not operate the server without the access panel baffles e
3. CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms Component identification 93 Crash dump log analysis is essential part of diagnosing reliability problems such as hangs in operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to cycle the system power Resetting the system erases any information that could support problem analysis but the NMI feature preserves that information by performing a memory dump before a hard reset To force the OS to invoke the NMI handler and generate a crash dump log the administrator can use the iLO Virtual NMI feature For more information see the white paper on the HP website http h20000 www2 hp com bc docs support SupportManual c00797875 c00797875 pdf DIMM slot locations DIMM slots are numbered sequentially 1 through 9 for each processor The supported AMP modes use the letter assignments for population guidelines Component identification 94 DIMM identification To determine DIMM characteristics
4. CIS SSAS 4 971 929 WA FSS OS ASSO AS Z SOt HEE HP SSAA MAA BAYANA CSR ASSO HPE AS SS HO DAS US BELICE CSR F 7H SHIA EUC I4 ix Be 0 60 WAS gg A o AH Ao Sat 9 9 2 A TEILICH BIT APSO EL O PSSS DA Au E Auct Strat ASAH HPO 0 59 LHS SP APSA Pal St AI E OI Sore 5 FAO 7 HIS glo ASS WAUCH SF 17 8755 AAAA 0 ael MHA Sd ES DASHES YRUC J amp H cC CSR Fe Mu AEH A AAO HASSE 23 SAA HHO H O 40 45 SP 7 Hgo SYA 4A 350 7158 80 7 AA HE IE UHE SSS SLICE Ao eel HES HPS Of SHEA 058 CSR mA HE SA HSE AE ago BAY St S ESHPz SSH OF OLE APOE ABE 7171 SAA 27 59l ol slo OF O LASER ASE x A Alert BBO Bey St RES QE SP HPA ui SSO HH HSS APS 128 Leo BS 25 9 HS vst 088 SSAA Au 2920 HP 224 AE He RS 1940 tiet AAS uj S m Ate MHA 59 SO 940 0 HAE A amp http www hp com go selfrepair amp HASH Er HZ BE
5. Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Server warnings and cautions Before installing a server be sure that you understand the following warnings and cautions Removal and replacement procedures 29 WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage HP Trusted Platform Module The TPM is not
6. six fans are required for redundancy A fan failure or missing fan causes all fans to spin at high speed A second fan failure or missing fan causes an orderly shutdown of the server The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down during the following temperature related scenarios e At POST and in the OS 3 performs an orderly shutdown if a cautionary temperature level is detected If the server hardware detects a critical temperature level before an orderly shutdown occurs the server performs an immediate shutdown e When the Thermal Shutdown feature is disabled in RBSU iLO 3 does not perform an orderly shutdown when a cautionary temperature level is detected Disabling this feature does not disable the server hardware from performing an immediate shutdown when a critical temperature level is detected Component identification 101 Z CAUTION A thermal event can damage server components when the Thermal Shutdown feature is disabled in RBSU Component identification 102 Specifications Environmental specifications Temperature range Cd Operating 10 to 35 C 50 F to 95 F Shipping 30 to 50 C 22 F to 122 F 50 C 80 14077 Maximum wet bulb 28 C 82 4 F temperature Relative humidity noncondensing 8 10 to 90 5 to 95 All temperature ratings s
7. 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 aee Disconnect the cable from the optical drive Removal and replacement procedures 36 5 Remove the optical drive To replace the component reverse the removal procedure Optical drive cage To remove the component Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 pe e eos Disconnect the cable from the optical drive 5 Remove the optical drive Optical drive on page 36 Removal and replacement procedures 37 6 Remove the optical drive cage To replace the component reverse the removal procedure Power supply backplane To remove the component 1 Power down the server on page 25 Remove all power supplies Hot plug power supply page 35 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack page 26 Remove the access panel Access panel on page 30 Remove the power supply backplane To replace the component reverse the removal procedure Removal and replacement procedure
8. Boards System board assembly 599038 001 PCI riser board 496057 001 b PCI X riser board 496077 001 NM c PCle riser board 496078 001 Power supply backplane 496062 001 Systems Insight Display subassembly 496073 001 HP Trusted Platform Module 505836 001 SFF SAS backplane 507690 001 LFF SAS backplane 496079 001 SAS controller board 462919 001 HP Smart Array P410i cache module 462975 001 iw E e Illustrated parts catalog 19 Description Spare part number Customer self repair page 6 f PC3 10600R DDR3 1333 4 GB RoHS 9R kit Mandatory g 10600R DDR3 1333 8 GB RoHS Mandatory UDIMM 26 UDIMM a PC3 10600 DDR3 1333 1 GB RoHS 501539 001 Mandatory b PC3 10600 0083 1333 2 RoHS 501540 001 Mandatory c PC3 10600E DDR3 1333 4 GB RoHS 501541 001 Mandatory IV DIMME 75 a PC3L 8500R 4 595422 001 Mandatory b PC3L 8500R 8 GB 595423 001 Mandatory c PC3L 10600R 4 GB 606426 001 Mandatory d PC3L 10600R 8 GB 606427 001 Mandatory 1 qaem _ 9 en zor CS 9 2 66 GHz Intel Xeon processor 5650 594884 001 zB ae re TT m JOR SSR ar psa um arene CS LS SCRE rar men og Illus
9. are connected to the expansion board Removal and replacement procedures 55 7 Remove the expansion board To replace the component reverse the removal procedure Ful length expansion board To remove the component Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Disconnect any external cables that are connected to the expansion board Remove the PCI riser cage PCI riser cage on page 32 Disconnect any internal cables that are connected to the expansion board pU COME e Ge qom Remove the expansion board Removal and replacement procedures 56 To replace the component reverse the removal procedure Heatsink To remove the heatsink Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 If full length expansion boards are installed remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 pow oum Se EM due Open the heatsink retaining bracket 7 Remove the heatsink Removal and replacement procedures 57 To replace the heatsink 1 Cleanthe old thermal grease from the processor with the alcohol swab Allow the alcohol to evaporate before continuing 2 Apply all the grease to the top of the processor in the following pattern to ensure even distribution 3
10. by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications may be sent to your authorized HP Channel Partner for on site service if configured and available in your country The software is available in two variants e Insight Remote Support Standard This software supports server and storage devices and is optimized for environments with 1 50 servers Ideal for customers who can benefit from proactive notification but do not need proactive service delivery and integration with a management platform e Insight Remote Support Advanced This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers storage network and SAN environments plus selected non HP servers that have a support obligation with HP It is integrated with HP Systems Insight Manager dedicated server is recommended to host both HP Systems Insight Manager and HP Insight Remote Support Advanced Details for both versions are available on the HP website http www hp com go insightremotesupport To download the software go to Software Depot http www software hp com Select Insight Remote Support from the menu on the right Diagnostic tools 83 USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provide
11. geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servico Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para o reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto SNo Nenhuma Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No N o no cat logo de pecas ilustrado Mandatory HA MR DUT LUtASHBXHPICAHRA EX 35387045 CIS E BRI en Optional COMMEMERCEBACT 51 5 SERERE E BGRUETOSI iILRmisnuv CAWEOSBmIdUCIE EE lt REY 1 5 CIE do U EtA SHITE HPEKISHPEMAR E BEBAERADALTU ET SRBRAMEACSLRARCHSEMRMEN THEFT Mandatory SER SE BRIER MH MARRS Optional SERO FAT EHE B THEME TER R
12. grease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing Removal and replacement procedures 66 6 Apply all the grease to the top of the processor the following pattern to ensure even distribution SS 7 Install the heatsink Removal and replacement procedures 67 8 Close and lock the heatsink retaining latches Install the air baffle Air baffle on page 31 If the PCI riser cage was removed install the PCI riser cage PCI riser cage on page 32 Install the access panel Access panel on page 30 Install the server into the rack Power up the server DIMMs 27 IMPORTANT This server does not support mixing RDIMMs and UDIMMs Attempting to mix these two types causes the server to halt during BIOS initialization To identify the DIMMs installed in the server see DIMM slot locations DIMM identification on page 95 To remove the component 1 2 Power down the server on page 25 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Extend Extend the server from the rack on page 26 or remove Remove the server from the rack on page 27 the server from the rack Remove the access panel Access panel on page 30 Remove the air baffle Air baffle on page 31 Removal and replacement procedures 68 6 Remove the DIMM To
13. in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit SNo Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto Illustrated parts
14. of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Customer self repair 10 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt op de HP website hitp www hp com go selfrepair Garantieservice Parts Only Het is mogelijk dat de HP garantie alleen de garantieservice Parts Only omvat Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen Voor de Parts Only garantieservice is vervanging door CSR onderdelen verplicht Al
15. on the cache module size For more information see the QuickSpecs on the HP website http www hp com Double flash then The cache microcontroller is waiting for the host controller to pause communicate Component identification 99 LED3 pattern LEDA pattern Interpretation Off Flashing 1 Hz battery pack is below the minimum charge level and is being charged Features that require a battery such as write cache capacity expansion stripe size migration and RAID migration are unavailable temporarily until charging is complete The recharge process takes between 15 minutes and 2 hours depending on the initial capacity of the battery The battery pack is fully charged and posted write data is stored in the cache The battery pack is fully charged and no posted write data exists in the cache Flashing 1 Hz Flashing 1 Hz alternating green and amber flashing pattern indicates that the cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller A short circuit exists across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is typically more than 3 years Flashing 1 Hz An open circuit exists across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life expectancy of a battery pack is t
16. replace the component reverse the removal procedure For DIMM configuration information see the server user guide Battery replacement If the server no longer automatically displays the correct date and time you may need to replace the battery that provides power to the real time clock N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 2 3 Remove the access panel Access panel on page 30 4 If any full length expansion boards are installed remove the full length expansion board shipping bracket Full length expansion board shipping bracket on page 31 p Remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 Removal and replacement procedures 69 7 Remove the battery To replace the component reverse the removal procedure For more information about b
17. use the label attached to the DIMM and the following illustration and table HP 8GB 2Rx8 PC3L 10600R 9 08 Ret rank 2R Dual rank AR Quad rank Data width x4 4 bit x8 8 bit A Voltage rating L Low voltage 1 35v Blank or omitted Standard 5 Memory speed 10600 1333 MHz 8500 1066 MHz DIMM type R RDIMM registered E UDIMM unbuffered with ECC For the latest supported memory information see the QuickSpecs on the HP website http www hp com Component identification 95 SAS and SATA device numbers e device bay numbering e Optional SFF device bay numbering e LFF device bay numbering Component identification 96 SAS and SATA drive LEDs CR Fault UID LED amber blue Online LED green SAS and SATA drive LED combinations Online activity Fault UID LED Interpretation LED green amber blue Alternating amber and The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application The drive is operating normally and it has been selected by a flashing management application Amber flashing A predictive failure alert has been received for this drive Off The drive is online but it is not active currently Flashing regularly Amber flashing Do not r
18. 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 pti E Remove the fan blanks Remove the fans Hot plug fan on page 39 Remove the fan cage Removal and replacement procedures 46 To replace the component reverse the removal steps When re installing the fans press down on the of each fan to be sure it is seated properly Expansion slot covers Z CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 ge mo Remove the expansion slot cover o To remove slot cover 1 or 4 push in on the retainer to release it and then slide out the cover Removal and replacement procedures 47 To remove slot covers 2 and 3 lift up on the latch remove the latch and then remove the cover o remove slot covers 5 and 6 push down on the latch rotate the l
19. 6777 EAI ERIE KE m fe UC RR ait BHCHR CETRI P Dn A No amp 2 HP E PB 2848 HP SRAM SU Mandatory 889 EMEEN ARERR RES AT AAS MH FE FR BS BRE Optional 388889 FH TE BASH ARS AR THESE HP RBE HER SE LU RRA MOR A SUELEN ICE ARR No Hp RARETAT AMAR ARE DOSE HER mod AS Mandatory 14 77 97 B 0 FSX 4 0 AO HE SAH 8 SAH 7 4 2 Optional amp amp 14 AE 37 A4 RE 0 NA AE Asses SHALT ASAE HPO FSX QHS 4 ASA Soe 5 BO 7E UO 258 3 No No 174 SE 7 275 5 SAA Ss 0 FHSS ul 14 SSS BSAA AH 50 MHA ASAAS 5 gi Sud T07Hg7IseHEs TASS sn ax 7 Illustrated parts catalog 24 Removal and replacement procedures Required tools You need the following items for some procedures T 10 T 15 Torx screwdriver included with the server HP Insight Diagnostics software HP Insight Diagnostics on page 82 Preparation procedures To access some components and perform certain service procedures you must perform one or more of the following pro
20. C power cords before removing or installing the PCI riser cage On AC power is connected Off AC power is disconnected Missing Riser is not installed or power might not be connected Component identification 98 Battery pack LEDs 1 System Power LED This LED is on when the system is powered up and 12 V system power is available This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxiliary Power LED This LED is on when 3 3V auxiliary voltage is detected The auxiliary voltage is used to preserve BBWC data and is available any time that the system power cords are connected to a power supply 3 Amber Battery Health LED To interpret the illumination patterns of this LED see the following table 4 Green BBWC Status LED To interpret the illumination patterns of this LED see the following table LED3 pattern LED4 pattern Interpretation Flashing 2 Hz The system is powered down and the cache contains data that has not yet been written to the drives Restore system power as soon as possible to prevent data loss Data preservation time is extended any time that 3 3 V auxiliary power is available as indicated by LED 2 In the absence of auxiliary power battery power alone preserves the data A fully charged battery can normally preserve data for at least 2 days The battery lifetime also depends
21. HP ProLiant DL380 G7 Server Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures diagnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 594659 006 December 2012 Edition Copyright 2010 2012 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Xeon are trademarks or registered trademarks of Intel Corporation in the U S and other countries Contents ET ITE id e UST 6 Parts only warranty service iii etr nnn eene nennen 6 ie 16 Mechanical 1 0 sise 16 yccQ 19 Removal and replacement AL uen dee QU QU tennis 25 R QUIT 25 Preparation pr
22. Install the heatsink Removal and replacement procedures 58 4 Close and lock the heatsink retaining latches S P M gt d Install the air baffle Air baffle on page 31 If the PCI riser cage was removed install the PCI riser cage PCI riser cage on page 32 Install the access panel Access panel on page 30 Install the server into the rack Power up the server Power supply cage assembly To remove the component ee e S Ge Power down the server on page 25 Access the product rear panel on page 27 Remove all power supplies Hot plug power supply page 35 Remove the server from the rack on page 27 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 Remove the power supply backplane Power supply backplane on page 38 Loosen the system board thumbscrews and then slide the system board assembly forward Removal and replacement procedures 59 10 Remove the power supply cage assembly To replace the component reverse the removal procedure Processor A CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server N CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part numbe
23. NES 2S u HP A St YE NS LS MBA SS 4 USLC OS AP HE HE AIL ZAO Ce Da SESS Pee MS LS A CSR auc AF ASAE HPO 0 5550 gas AF o Ao 3 FAAP 14 s Illustrated Parts Catalogoll Customer self repair 15 Illustrated parts catalog Mechanical components 5 Ew PV pe 6 Mandaio e Parec 91477800 Mendan Mandotor Bezels a Right bezel 507689 001 Mandatory b Left bezel 496080 001 Mandatory o o LT NE hi LE EE a Processor heatsink kit 496064 001 Optional b Thermal kit cleaning pad and thermal 468290 001 Illustrated parts catalog 16 Description Spare part number Customer self repair on page 6 Hardware kit kit 496058 001 poe f PCI top retainer Not shown Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product No Some parts are not designed for customer self repair In order to satisfy the customer warranty H
24. P requires that an authorized service provider replace the part These parts are identified as in the Illustrated Parts Catalog Mandatory Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Optional Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement concues pour permettre au client d effectuer lui m me la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit 3No Non Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr Mandatory Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Optional Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere s
25. P410i cache module battery 488137 001 cable Battery cable 24 cable 24 in 488138001 38 001 SATA to Mini SAS 24 EU MN 001 Batteries System battery 3 3 V lithium 153099 001 LT NN EN Smart did P410i cache module battery 462976 001 PRET Rack Mounting Hardware Kit Full length expansion board shipping 618597 001 2960600 Controller option FBWC module with 1 GB cable 505908 001 Not shown If IVDIMMs are mixed with standard DDR3 DIMMs on the same server the LVDIMMs operate at 1 5V LVDIMMs are only supported for use with the Intel amp 5600 series of processors processors in this HP ProLiant server must have the same cache size speed number of cores and rated maximum power consumption Mandatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product 3No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No
26. Pe as cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pe as ser o cobradas as despesas de transporte e m o de obra do servico Optional Opcional Pecas cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a de taxa adicional dependendo do tipo de servico de garantia destinado ao produto Nenhuma Algumas pe as da HP s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca No no cat logo de pe as ilustrado Illustrated parts catalog 23 Mandatory HA 5821215 TOBBY 32387045 E UA FETED CIS ERI Optional C68 SLEHFMAHPICRMFRE RBRERBLTUKE lt K SET 15220 CERE No BRI 50 ECA DHOTE HPEKISHPEMAR BEBAERADALTU ET 017115 SRBRAMERCCHRARCHSEMRRMENTHET Mandatory BRE AYA ATH MRK BRAM T ERI Optional SAA EGER S ATS ERRERA EA AITH MRK HP A 10 8
27. RES CADuSRHGTSI ESPeUxd 0o4v UAcCIX mens Bb E 3 AED ELESBRAHPIK HAIER SRM SN 2856115 TOMBY EAICBT 53 8 8 B5 OA MEE IZ dE ROO IB ERU 3 Customer self repair 12 ZP RATE EA CSR MAR A REHA SRI ANE ERREA IE ie tS CR Tate MAREE HP HP REX WATER EAA CSR RETRE A MX CSR ABH THEM ABH HP BRAD RIE EH MRE ER HP ABBR MARTE RIS 9 HP MAMI HAS ATMERA RENEE HP ERRIA ERE RAAB Ho PHILA CSR RIS TES WAAR HP RAPD BARRA GERAD CSR ABA EB AS A YB BIE RAAB BIS HP G REZ 5 T LIFE A SRB RY AB EV Ai Be Aci BERE AURA MRA AIA A RR HP ARES CHE REIR SRI RATHI HRI AKAM RRA HE RB mis AA HP BSCS RRR HP http www hp com go selfrepair eB RIE ARS REA HP A PRORA B RANA HEARS MEMBERS He fie DUE CSR MRR HP
28. SRE CUI I o Customer self repair 13 FAITES makat Sat CSR BALD MEAS RES RS SREB EX HP sk HP HEB RRES T CSR RER SE HEBER CSR 7 SARTRE RAID HP FMC ARIS AT AB AY HH ER AE ALAS Bt ATHHE ZA AN REBAR HP REER ATEREA ETERRA Vue EARS Rt HP o RAR HE ft ET UEGEIBER BOSE EB RH MRNA Bs RBBB CSR BRS FALE ADURERX TEXRESRU CRT PRAM ARREARS IBA ABS a HP REDD SE RAE N E o BARE BERR CSR BRR E838 3X ASIANS HARE AMATERA GERAD 5 ALA HP BRE ESO ABER ES SC EHR ARES EI o HEA GRE HP AY HAAR ERFAR SH 8 http www hp com go selfrepair E BR SE PF AIR ARIS 4560 HP AIRE RECA ERR SE ASHER EH AUR ER ISLES Be PROS BH ALAR Customer self repair 14 1179 8131 me HP ASE 8 AS 343 AHO WE
29. a essas pe as ser o cobradas as despesas de transporte m o de obra do servi o HRII EIZI INTF CSTE AF jadis AERO SIF 5 UEBER SEMIX HR ERIT I 5 SO CSRAR AA 9 CSRB GAAS 5 HP T IXHPIEXRRSE ACEITE HIZO ahaa EURO 238 U EU ET BR ARAAL LIVIVATAQYABOMM 51 5 e ARS NHS 015389 C AI BI 35 828 5 UA HEREDI EGRE 9 FER DAZYI LILVIVATHERCHSMRM COMMENDAZYI LILIVAPT ARCS 4 Lt AER 2 RH EITOSEEISSRsqSE EAPIEROSBEIHIT BUTS i HP RERO BROS8 E 77A5 Y tuVv2U TRBCIEdS UA RRORMRERRT 51 01 14 7 1 ERSTE GE amp SE MESE DIDA xd O0 s 5A5 Y uv2U T 3 lt IRALE T Ek MIC o TX 7 24 C EI U BSIB 4 lt 51 9 8 C C t TREIBER EXT T SIS HPOCBBRABOBRL UKEMI ARRENE FRLET KRAO ME 7 I eM ILI 9 DEA ME 9 2 EF 2025528618 amp 5 HE EL 59 29615 BUVT ERORETI BSESXCCL6ILATCC ESU LNA HP o RAGKerzuk DA Y uv2U TOWI IE d HATS CHE 3 Xm oO EP fa E 115 OZ E
30. ance switch sise 70 System Re 71 LE EE D Te 80 SAS Nee NR MEME in MEME RM ME 80 ae ee eee ee iras de 80 BBWC battery cabling EN ed ute ipia e mE 81 pack eot pav ded Ies E ESEESE opu ds 81 Un 82 Troubleshooting resources atr edi ada bostes DR NA anl 82 5 stri 82 HP Insight Diagnostics survey functionality 82 Integrated Management leds se dede 83 83 Ede desde 84 past apod 85 Front panel components sisi 85 Front panel LEDs and buttons iii 86 Systems Insight Display BEDS MNA DOM ER HA A E NER E 87 Systems Insight Display LED eonibinclialis SUPER 88 Rear panel compon rils 2 tte a Re ek TRO p sea depu habeas 89 Rear panel LEDs iR RERUM dieti eI HS 90 Non hot plug PCI riser board slot delinifiohe nn nero 90 Sysiemibodld Narre seen ae EE EEA EEE E EET 92 System board components sise 92 System maintenance switch sise 93 NMI functionglity
31. apacitor pack 52 flash backed write cache module 51 flash backed write cache procedures 51 front panel buttons 86 front panel components 85 full length expansion board 56 H half length expansion board 55 hard drive backplane 40 42 hard drive bays 85 hard drive blanks 33 hard drive cage 41 43 hard drive LEDs 97 hard drives determining status of 97 health LEDs 86 heatsink 57 HP Insight Diagnostics 82 HP Insight Remote Support software 83 illustrated parts catalog 16 IML Integrated Management Log 83 Insight Diagnostics 82 Integrated Management Log IML 83 L LEDs 88 97 Index 109 LEDs battery 99 LEDs hard drive 97 LEDs SAS hard drive 97 LEDs troubleshooting 98 M management tools 82 mechanical components 16 mechanical specifications 103 memory 95 memory dump 93 N NIC connectors 89 NMI header 93 operating system crash 93 optical drive 36 85 optical drive cage 37 P partnumbers 16 expansion slots 90 PCI riser cage 32 power LEDs system 99 power requirements 105 power supply 35 105 power supply backplane 38 power supply blank 34 power supply cage assembly 59 power supply LEDs 90 power supply specifications 103 powering down 25 preparation procedures 25 processor tool 57 60 71 processors 60 R rear panel buttons 90 rear panel components 89 rear panel LEDs 90 rear panel accessing 27 removal and replacement procedures 25 removing serve
32. as failed Processor X is not installed in the socket Processor X is unsupported ROM detects a failed processor during POST Processor amber Amber Green Processor in socket X is in pre failure condition DIMM amber Red Gee One or more DIMMs have failed DIMM amber DIMM in slot X is in a pre failure condition Overtemperature amber Amber Green The Health Driver has detected a cautionary temperature level Overtemperature amber Amber The server has detected a hardware critical temperature level One fan has failed or has boon removed Fan ae Green Two or more fans have failed or been removed Component identification 88 Systems Insight Display System power LED and color LED Power supply amber Amber Only one power supply is installed and that power supply is in standby Power supply fault System board fault Power supply amber Amber Green Redundant power supply is installed and only one power supply is functional AC power cord is not plugged into redundant power supply Redundant power supply fault Power supply mismatch at POST or power supply mismatch through hotplug addition mergi Abe tend Power cap flashing Amber Power cap has been exceeded amber Power cop geen on Power s 27 IMPORTANT If more than one DIMM slot LED is illuminated further troubleshooting is required Test each bank of DIMMs by removing all other DIMMs Isolate the failed DIMM by replacing eac
33. atch down and then remove the cover Battery backed write cache procedures Two types of procedures are provided for the BBWC option e Removal and replacement of failed components o Removing the cache module on page 49 o Removing the battery pack on page 49 Recovery of cached data from a failed server Recovering data from battery backed write cache on page 50 Removal and replacement procedures 48 A CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost Removing the cache module To remove the component 1 2 p Power down the server on page 25 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 Remove the cache module of To replace the component reverse the removal procedure CAUTION To prevent damage to the cache module during installation be sure the cache 9 9 module is fully inserted before pressing down Removing the battery pack To remove the component 1 2 3 4 Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the acc
34. attery replacement or proper disposal contact an authorized reseller or an authorized service provider System maintenance switch Off 2 security is enabled On iLO 2 security is disabled Off System configuration can be modified On System configuration is locked and cannot be modified Off Off Power on password is enabled On Power on password is disabled Off Normal On ROM treats system configuration as invalid When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to g g properly configure the server or data loss could occur Off Off ff Removal and replacement procedures 70 System board To remove the component Power down the server on page 25 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack page 26 Remove all power supplies Hot plug power supply page 35 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Remove the battery pack Removing the battery pack on page 49 Remove the air baffle Air baffle on page 31 Remove all DIMMs DIMMs on page 68 Remove the hot plug fans Hot plug fan on page 39 Remove the fan cage Fan cage
35. cage on page 32 Remove the air baffle Air baffle on page 31 Disconnect the Systems Insight Display cable Remove the Systems Insight Display To replace the component reverse the removal procedure Front left bezel To remove the component 1 2 Bos se uw Power down the server on page 25 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Remove the air baffle Air baffle on page 31 Extend or remove the Systems Insight Display Systems Insight Display on page 44 Removal and replacement procedures 44 7 Remove the three 10 Torx screws and then detach the front bezel To replace the component reverse the removal procedure Front right bezel To remove the component 1 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 2 Remove the three T 10 Torx screws and then detach the front bezel To replace the component reverse the removal procedure Removal and replacement procedures 45 To remove the component 1 Power down the server on page 25 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack page
36. catalog 22 Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen SNo Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Optional Opcional componentes para los que la reparaci n
37. cedures Extend the server from the rack on page 26 If you are performing service procedures in an HP Compaq branded telco or third party rack cabinet you can use the locking feature of the rack rails to support the server and gain access to internal components For more information about telco rack solutions refer to the RackSolutions com website http www racksolutions com hp Power down the server on page 25 you must remove a server from a rack or non hot plug component from a server power down the server Remove the server from the rack on page 27 If the rack environment cabling configuration or the server location in rack creates awkward conditions remove the server from the rack Access the product rear panel on page 27 If you are performing certain service procedures access the product rear panel Power down the server 1 7 N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed IMPORTANT If installing a hotplug device it is not necessary to power down the server Back up the server data Shut down the operating system as directed by the operating system documentation Removal and replacement proced
38. cessor from the socket Do not tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 63 To replace the processor 1 Carefully insert the processor into the processor installation tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area Removal and replacement procedures 64 2 Be sure the tool is oriented correctly Align the processor installation tool with the socket and then install the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board e Never install or remove a processor without using the processor installation tool e Do not touch the processor socket contacts Do not tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 65 3 Press and hold the tabs on the processor installation tool to separate it from the processor and then remove the tool 4 Close the processor socket retaining bracket and the processor locking lever CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 5 Clean the old thermal
39. customer removable part CAUTION attempt to remove an installed TPM from the system board breaks disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data If you suspect a TPM board failure leave the TPM installed and remove the system board Contact an HP authorized service provider for a replacement system board and TPM board Access panel WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open To remove the component 1 4 Power down the server if performing non hot plug installation or maintenance procedure Power down the server on page 25 Extend the server from the rack on page 26 Use the T 15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch Lift up on the hood latch handle and then remove the access panel To replace the component reverse the removal procedure Removal and replacement procedures 30 Air baffle To remove the compon
40. d by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support which is enabled by default in the system ROM Legacy USB support provides USB functionality in environments where USB support is not available normally Specifically HP provides legacy USB functionality for the following POST RBSU Diagnostics DOS Operating environments which do not provide native USB support Diagnostic tools 84 Component identification Front panel components e model e erem _ Quick release levers 2 Systems Insight Display Hard drive bays SATA optical drive bay Video connector USB connectors 2 Quick release levers 2 Wem mem i 1 Systems Insight Display Component identification 85 USB connectors 2 me em e model Quick release levers 2 3 7 1 3 he wee Some 1 UID LED and button Blue Activated Flashing blue System being remotely managed Off Deactivated Component identification 86 muc 2 System health LED Green Normal Amber System degraded Red System critical To identify components in degraded or critical state see Systems Insight Display LEDs on page 87 3 Power On Standby button G
41. dung auf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Parts only Warranty Service Garantieservice ausschlieBlich f r Teile Ihre HP Garantie umfasst m glicherweise einen Parts only Warranty Service Garantieservice ausschlie lich f r Teile Gem den Bestimmungen des Parts only Warranty Service stellt HP Ersatzteile kostenlos zur Verf gung F r den Parts only Warranty Service ist das CSR Verfahren zwingend vorgegeben Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del us
42. e server from the rack on page 27 Extend the server from the rack page 26 2 Remove the access panel Access panel on page 30 Removal and replacement procedures 39 3 Remove the fan A CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage To replace the component reverse the removal procedure SFF hard drive backplane To remove the component 1 Power down the server on page 25 2 Extend or remove the server from the rack Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 Remove all hot plug hard drives Hot plug SAS hard drive on page 33 Removal and replacement procedures 40 5 Disconnect all cables from the hard drive backplane Remove the hard drive backplane To replace the component reverse the removal procedure SFF hard drive cage To remove the component I qe ps Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove all hot plug hard drives Hot plug SAS hard drive on page 33 Disconnect all cables from the hard drive backplane Remove the hard drive backplane SFF hard drive backplane on page 40 Removal and replac
43. ease from the heatsink and the top of the processor with the alcohol swab Allow the alcohol to evaporate before continuing Removal and replacement procedures 77 9 10 Apply all the grease to the top of the processor in the following pattern to ensure even distribution Install the heatsink 27 IMPORTANT Install all components with the same configuration that was used on the failed system board Install all components removed from the failed system board Install the access panel Access panel on page 30 Install the power supplies Hot plug power supply on page 35 Power up the server After you replace the system board you must re enter the server serial number and the product ID 1 2 3 4 During the server startup sequence press the F9 key to access RBSU Select the Advanced Options menu Select Service Options Select Serial Number The following warnings appear Removal and replacement procedures 78 10 11 WARNING WARNING WARNING The serial number is loaded into the system during the manufacturing process and should NOT be modified This option should only be used by qualified service personnel This value should always match the serial number sticker located on the chassis Warning The serial number should ONLY be modified by qualified personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning E
44. efois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces HP ne sont pas con ues pour permettre au client d effectuer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Pour plus d informations sur le
45. ement procedures 41 7 Remove the hard drive cage To replace the component reverse the removal procedure LFF hard drive backplane To remove the component 1 Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove all hot plug hard drives Hot plug SAS hard drive on page 33 MS o Disconnect all cables from the hard drive backplane Removal and replacement procedures 42 6 Remove the hard drive backplane To replace the component reverse the removal procedure LFF hard drive cage To remove the component Power down the server on page 25 Extend or remove the server from the rack Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove all hot plug hard drives Hot plug SAS hard drive on page 33 Disconnect all cables from the hard drive backplane Remove the hard drive backplane LFF hard drive backplane on page 42 COME ue ou ur us Remove the hard drive cage Removal and replacement procedures 43 To replace the component reverse the removal procedure Systems Insight Display To remove the component C sae E e Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser
46. emove the drive Removing a drive may terminate the 1 Hz regularly 1 Hz current operation and cause data loss The drive is part of an array that is undergoing capacity expansion or stripe migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly Do not remove the drive Removing a drive may terminate the 1 Hz current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity expansion or stripe migration Flashing Amber flashing The drive is active but a predictive failure alert has been received irregularly gray 1 Hz for this drive Replace the drive as soon as possible Flashing The drive is active and it is operating normally irregularly Component identification 97 Online activity Fault UID LED Interpretation LED P green amber blue Steadily amber A critical fault condition has been identitied for this drive and the controller has placed it offline Replace the drive as soon as possible Off Amber flashing A predictive failure alert has been received for this drive Replace regularly 1 Hz the drive as soon as possible The drive is offline a spare or not configured as part of an array PCI riser cage LEDs Z CAUTION To prevent damage to the server or expansion boards power down the server and remove all A
47. ent A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 25 2 Extend or remove the server from the rack Remove the server from the rack on page 27 Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 A CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost 4 Remove the battery pack from the air baffle Removing the battery pack on page 49 5 Remove the air baffle To replace the component reverse the removal procedure Full length expansion board shipping bracket To remove the component A CAUTION To prevent damage to the server or expansion boards power down the server and remove all AC power cords before removing or installing the PCI riser cage 1 Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Bom m Remove the full length expansion board retainer Removal and replacement procedures 31 If no full length expansion boards are installed remove the full length expansion board shipping bracket as indicated 4 SA 2224 ES
48. er Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Geschaftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das Customer self repair 8 defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksen
49. ess panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 Removal and replacement procedures 49 5 Disconnect the cable and then remove the battery pack To replace the component reverse the removal procedure Recovering data from the battery backed write cache If the server fails use the following procedure to recover data temporarily stored in the BBWC A CAUTION Before starting this procedure read the information about protecting against electrostatic discharge Preventing electrostatic discharge page 29 1 Perform one of the following Setup a recovery server station using an identical server model Do not install any internal drives BBWC in this server HP recommends this option Find a server that has enough empty drive bays to accommodate all the drives from the failed server and that meets all the other requirements for drive and array migration 2 Power down the failed server Power down the server on page 25 If any data is stored in the cache module a green LED on the module flashes every 2 seconds A CAUTION Do not detach the cable that connects the battery pack to the cache module Detaching the cable causes any unsaved data in the cache module to be lost p Transfer the hard drives from the failed server to the recovery server station 4 Perform one of the following o If the array controller has failed remove the cache module Removing
50. h DIMM in bank with a known working DIMM Rear panel components 4 2I aie O er Bo E DCIDOODOOOOOOOOODOOGCOUOLD Wm 1 PCI slot 5 PCI slot 6 PCI slot 4 PCI slot 2 PCI slot 3 l PCI slot 1 Power supply bay 2 800 Power supply 1 populated m USB connectors 2 Component identification 89 EN Keyboard connector Serial connector iLO 3 connector NIC 3 connector NIC 4 connector Rear panel LEDs and buttons XC Power supply LED Green E Off System is off or power supply has failed UID LED button NIC iLO 3 activity LED Blue Activated Flashing blue System being managed remotely Off Deactivated Green Network activity Flashing green Network activity Off No network activity 4 NIC iLO 3 link LED Green Network link Off No network link Non hot plug PCI riser board slot definitions Component identification 90 PCle2 riser PCle2 x16 riser PCle2 PCI X riser slot form factor form factor slot description slot description slot description 4 PCle2 x16 8 4 1 PCle2 x16 64 bit 133 MHz 16 8 4 1 o LA Notes e Primary denotes the risers are installed in the primary riser connecto
51. han one hotplug power supply is installed continue with the next step Disconnect the power cord from the source Access the product rear panel on page 27 Remove the power cord from the server Remove the hot plug power supply WARNING To reduce the risk of electric shock or damage to the equipment do not connect the power cord to the power supply until the power supply is installed To replace the component 1 2 3 4 Slide the hot plug power supply into the power supply bay Connect the power cord to the power supply Install the cable management arm if removed Access the product rear panel on page 27 Route the power cord through the cable management arm or power cord anchor Removal and replacement procedures 35 NOTE If using the power cord anchor be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply Close the cable management arm Connect the power cord to the power source Be sure that the power supply LED is green Rear panel LEDs and buttons on page 90 Be sure that the power supply LED on the SID is green Systems Insight Display LEDs on page 87 Optical drive To remove the component Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Power down the server on page
52. hown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 KPa Mechanical specifications Power supply specifications Depending on installed options the server is configured with one of the following power supplies e ProLiant 1200 W Power Supply DDC 100 to 120 VAC 200 to 240 VAC Rated input voltage Rated input frequency 50 Hz to 60 Hz Specifications 103 Rated input current 10 A at 100 VAC 4 9 A at 200 VAC Rated input power 930 W at 100V AC input 1348 W at 200V AC input BTUs per hour 3530 at 120V AC input 4600 at 200V to 240V AC input Rated steady state power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input Maximum peak power 800 W at 100V AC input 900 W at 120V AC input 1200 W at 200V to 240V AC input e ProLiant 750 W Power Supply 0 Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8 9 A at 100 VAC 4 3 A at 200 VAC Rated input power 857 W at 100V AC input 824 W at 200V AC input BTUs per hour 2925 at 100V AC input 2812 at 200V AC input Rated steady state power 750 W at 1 00V lo 1 20V AC input 750 W at 200V to 240V AC input Maxi
53. io devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con toda la documentaci n relacionada y con el embalaje de env o Si no Customer self repair 9 enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Servicio de garant a exclusivo de componentes La garant a limitada de HP puede que incluya un servicio de garant a exclusivo de componentes Seg n las condiciones de este servicio exclusivo de componentes HP le facilitar los componentes de repuesto sin cargo adicional alguno Para este servicio de garant a exclusivo de componentes es obligatoria la sustituci n de componentes por parte del usuario CSR Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Customer Self Repair Veel onde
54. it HP AMBRE ARE Ay 10 8577 5538 EAVES ARS 390 T ENT RS fr PH n A No HP BAAR HAS RSA HP PRCA Mandatory 889 ARERR RES HE ARASH FE FR BAS e Optional SRA SP EL THERE FIT SFR HO SE RRR RIT RRA MOA RE AEF TID 2 No amp HP SRB A ABA SRAM BRB Mew 3 FR BURT Bs Mandatory E 14 AI 27 AF B ASAT HPO 0 260 WAS 988 3 0 Aj8 50 Chet SAH 81 SAH 7 2 Optional amp amp 14 AE 37 A4 RE 0 NA AE Felt Asses ofA Bt AFS AE7E HPO 0 FE WAS ET BS ASAE PA St of Sore 5 FBO At HIS 80 Ate St 3 No No 3174 AE 27 27 55 S SAE PS 0 HE 14 SSS USAI A sel A SAA JEU 117 A AZ 75 5 tS S e Illustrated parts catalog 18 System components ltem Description Spare part number Customer self repair on page 6 Le Hot plug fan 60 mm 496066 001 Power supplies hotplug pem ee pews re Tee peres
55. l ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de reposi o se a pe a com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o faca a HP poder cobrar a reposi o Para as pecas de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da peca e determina a transportadora servico postal a ser utilizado Para obter mais informac es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair Servico de garantia apenas para pe as A garantia limitada da HP pode incluir um servico de garantia apenas para pecas Segundo os termos do servico de garantia apenas para pecas HP fornece as pecas de reposi o sem cobrar nenhuma taxa Customer self repair 11 No caso desse servi o substitui o de pe as CSR obrigat ria Se desejar que a HP substitu
56. mma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP http www hp com go selfrepair Servizio di garanzia per i soli componenti La garanzia limitata HP pu includere un servizio di garanzia per i soli componenti Nei termini di garanzia del servizio per i soli componenti HP fornir gratuitamente le parti di ricambio Per il servizio di garanzia per i soli componenti obbligatoria la formula CSR che prevede la riparazione da parte del cliente Se il cliente invece richiede la sostituzione ad HP dovr sostenere le spese di spedizione e di manodopera per il servizio Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwingend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dies
57. module connector If the module is not ejected automatically remove the cache module 9 cache module is connected to a capacitor pack disconnect the capacitor pack cable from the connector on the top of the cache module To replace the component reverse the removal procedure Z CAUTION To prevent damage to the cache module during installation be sure the cache module is fully inserted before pressing down Flash backed write cache capacitor pack To remove the component 1 Back up all data 2 Close all applications 3 Power down the server on page 25 Removal and replacement procedures 52 AN CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 If the capacitor pack is connected to cache module disconnect capacitor pack cable from the connector on the top of the cache module 8 Disconnect the capacitor pack from the air baffle To replace the component reverse the removal procedure Expansion slot covers A CAUTION To prevent damage to the server or expansion boards power down the server and re
58. move all AC power cords before removing or installing the PCI riser cage Removal and replacement procedures 53 A CAUTION For proper cooling do not operate the server without the access panel baffles expansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Power down the server on page 25 2 Extend or remove the server from the rack Extend the server from the rack on page 26 3 Remove the access panel Access panel on page 30 4 If any full length expansion boards are installed remove the full length expansion board shipping bracket Full length expansion board shipping bracket page 31 5 Remove the PCI riser cage PCI riser cage on page 32 Remove the expansion slot cover o To remove slot cover 1 or 4 push in on the retainer to release it and then slide out the cover Removal and replacement procedures 54 o remove slot covers 5 and 6 push down the latch rotate the latch down and then remove the cover Expansion boards Half length expansion board To remove the component Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Disconnect any external cables that are connected to the expansion board Remove the PCI riser cage PCI riser cage on page 32 ow oS Disconnect any internal cables that
59. mum peak power 750 W at 100V to 120V AC input 750 W at 200V to 240V AC input e ProLiant 460 W Power Supply ES Rated input voltage 100 to 120 VAC 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5 5 Aat 100 VAC 2 6 A at 200 VAC Rated input power 526 W at 100V AC input 505 W at 200V AC input BTUs per hour 1794 at 100V AC input 1725 at 200V AC input Specifications 104 Rated steady state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server refer to the HP Enterprise Configurator website hitp h30099 www3 hp com configurator Specifications 105 Acronyms and abbreviations ASR Automatic Server Recovery BBWC battery backed write cache DDR double data rate FBWC flash backed write cache iLO Integrated Lights Out IML Integrated Management Log NMI nonmaskable interrupt NVRAM nonvolatile memory PCle peripheral component interconnect express PCI X peripheral component interconnect extended POST Power On Self Test RBSU ROM Based Setup Utility Acronyms and abbreviations 106 SAS serial attached SCSI SATA serial ATA TPM Trusted Platform Module UID unit identificatio
60. n USB universal serial bus Acronyms and abbreviations 107 Documentation feedback HP is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedbackGhp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 108 Index A access panel 30 air baffle 31 battery 69 battery cabling for BBWC 81 battery pack LEDs 99 battery backed write cache BBWC 48 50 99 battery backed write cache battery pack 48 BBWC cabling 81 bezel front 44 45 blue screen event 93 buttons 85 C cable management 27 28 cables 80 cabling 80 cabling BBWC 81 cache module 49 cache module removing 49 cautions 29 components 16 25 85 components identification 16 85 components system board 93 connectors 85 crash dump analysis 93 CSR customer self repair 6 customer self repair CSR 6 D diagnostic tools 82 diagnostics utility 82 DIMMs 68 94 drive LEDs 97 drives 33 97 electrostatic discharge 29 environmental specifications 103 expansion boards 55 expansion slot covers 47 53 expansion slot covers removing 47 53 expansion slots 53 extending server from rack 26 F fan 46 fans 39 FBWC cabling 81 FBWC capacitor cabling 81 FBWC module LEDs 100 features 85 flash backed write cache c
61. nd the server from the rack on page 26 3 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface Access the product rear panel Cable management arm with left hand swing To access the server rear panel Removal and replacement procedures 27 1 Remove the cable arm retainer Cable management arm with righthand swing NOTE To access some components you may need to remove the cable management arm To access the product rear panel components open the cable management arm 1 Power down the server on page 25 2 Swing open the cable management arm 3 Remove the cables from the cable trough Removal and replacement procedures 28 4 Remove the cable management arm Safety considerations Before performing service procedures review all the safety information Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage e Avoid hand contact by transporting and storing products in static safe containers
62. nter the serial number and press the Enter key Select Produd ID The following warning appears Warning The Product ID should ONLY be modified by qualified personnel This value should always match the Product ID on the chassis Enter the product ID and press the Enter key Press the Esc key to close the menu Press the Esc key to exit RBSU Press the F10 key to confirm exiting RBSU The server automatically reboots Removal and replacement procedures 79 Cabling SAS hard drive cabling Cabling 80 BBWC battery cabling dti Se L 5 gt de FBWC capacitor pack cabling 16 mN fe 6 dt Cabling 81 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification error message interpretation issue resolution and software maintenance on Proliant servers and server blades This guide includes problem specific flowcharts to help you navigate complex troubleshooting processes To view the guide select a language e English http www hp com support ProLiant_TSG_en e French http www hp com support ProLiant_TSG_fr e ltalian http www hp com support ProLiant_TSG_it e Spanish http www hp com support Proliant 5 sp German http www hp com support ProLiant_TSG_gr e Dutch htt
63. ocedures is nennen en nnns 25 Power down the RP 25 Extend the server from the 26 Remove the server from the ss 27 Access the product rear 410 0020202200 00 0 01 sise 27 Safety considerations assisia rote oe ea e 29 Preventing electrostatic discharge essei dati force ba eren eu EU VERE ass 29 Server warnings and Cautions c DO 29 HP Tr sted Platform nm ni S Quee Dot E 30 Acess PONE 30 Air baffle 31 Full length expansion board shipping bracket 31 PCIISEP m 32 SAS hard drive Dol IRURE 33 tant 33 Power supply blanket te il a aane 34 Hotplog 35 Optical M sina 36 VEHI A M No oi 37 Power supply backplane iii 38 Hotplug fa 39 SEF hard d
64. on page 46 Remove the power supply backplane Power supply backplane on page 38 Disconnect all cables connected to the system board Open the heatsink retainer bracket Removal and replacement procedures 71 14 Remove the heatsink 16 Using the processor tool remove the processor from the system board a line up the processor tool ensuring the locking lever graphic on the tool is oriented correctly b Press in on the plastic tabs and then place the tool on the processor Removal and replacement procedures 72 Release the tabs and then carefully lift the processor and tool straight up 17 Carefully rotate the tool and then push in and release the tabs to secure the processor in the tool A CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area 18 Loosen the system board thumbscrew 19 Remove the power supply cage Removal and replacement procedures 73 20 Remove the system board To replace the component 1 Install the spare system board A CAUTION Failure to completely open the processor locking lever prevents the processor from seating during installation leading to hardware damage Removal and replacement procedures 74 2 Open the processor locking lever and the processor socket retaining bracket Do not remove the processor socket cover 27 IMPORTANT Be sure the processor remains inside the processor in
65. p www hp com support ProLiant_TSG_nl e Japanese http www hp com support Proliant TSG HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility launch the SmartStart CD HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility refer to the HP website http www hp com servers diags HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 82 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that may not be supported by the server For operating systems supported by the server see the HP website http www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the
66. pese addizionali a seconda del tipo di garanzia previsto per il prodotto No Non CSR Alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Mandatory Zwingend Teile die im Rahmen des Customer Self Repair Programms ersetzt werden m ssen Wenn Sie diese Teile von HP ersetzen lassen werden Ihnen die Versand und Arbeitskosten f r diesen Service berechnet Optional Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen 3No Kein Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw Nein gekennzeichnet Mandatory Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Illus
67. por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto 3No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is Als HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product SNo Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Mandatory Obrigat ria
68. programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pi ces seules Votre garantie limit e HP peut inclure un service de garantie pi ces seules Dans cas les pi ces de rechange fournies par HP ne sont pas factur es Dans le cadre de ce service la r paration des pi ces CSR par le client est obligatoire Si vous demandez a HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilit nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il clien
69. r 27 IMPORTANT Processor socket 1 must always be populated If processor socket 1 is empty the server does not power up To remove a processor Power down the server on page 25 Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 If full length expansion boards are installed remove the PCI riser cage PCI riser cage on page 32 Ee qe du M Remove the air baffle Air baffle on page 31 Removal and replacement procedures 60 6 Open the heatsink retaining bracket 7 Remove the heatsink Removal and replacement procedures 61 8 Open the processor locking lever and the processor socket retaining bracket 9 Using the processor tool remove the processor from the system board a line up the processor tool ensuring the locking lever graphic on the tool is oriented correctly b Press in on the plastic tabs and then place the tool on the processor c Release the tabs and then carefully lift the processor and tool straight up Removal and replacement procedures 62 10 Carefully rotate the tool and then push in and release the tabs to secure the processor in the tool CAUTION To avoid damage to the processor do not touch the bottom of the processor especially the contact area CAUTION To avoid damage to the system board e Do not touch the processor socket contacts e Always install the processor socket cover after removing the pro
70. r e Secondary denotes the risers are installed in the secondary riser connector Installing the risers listed in the table above in either the primary or secondary riser connectors determines the form factor of the PCI cards supported by those risers e denotes full length full height HL FH denotes half length full height LP denotes low profile e ThePCle2 x16 riser supports a maximum power of 150 with an HP power cable This cable must be used for PCle card wattages greater than 75 W Slot description example PCle2 x16 8 4 2 1 i Negotiable link width s Physical connector link width G en 2 signaling rate Component identification 91 System board System board components G G 12 p p NN E pe p LN E LM Component identification 92 Description n Processor 1 DIMM slots Secondary riser connector SAS connector A SAS connector B Off iLO 3 security is enabled On iLO 3 security is disabled Off System configuration can be changed On System configuration is locked On Power on 1 is disabled Off 2 No function On Clear Reserved NEM he 510 When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM
71. r from rack 27 removing the access panel 30 removing the battery pack 49 safety considerations 29 SAS and SATA device numbers 96 SAS drive numbers 97 SAS hard drive LEDs 97 SD card slot 92 spare partnumbers 16 specifications 103 specifications environmental 103 specifications mechanical 103 specifications power 103 specifications server 103 static electricity 29 status lights battery pack 99 switches 70 93 system battery 69 system board components 92 system board replacement 71 92 system components 85 system maintenance switch 70 93 system power LED 86 99 Systems Insight Display LEDs 87 88 T telco racks 27 tool processor 57 60 71 tools 25 troubleshooting 82 Trusted Platform Module TPM 30 U UIDLED 93 USB connectors 85 USB support 84 utilities 82 V video connector 85 W warnings 29 Index 110
72. rdelen in HP producten zijn door de zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag
73. reen System on and system power LED Amber System in standby but power is still applied Off Power cord not attached or power supply failure Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout The display enables diagnosis with the access panel installed 05 5 64 3 2 01 Component identification 87 NN NIC link activity LED Green Network link Flashing green Network link and activity Off No link to network If the power is off view the rear panel RJ 45 LEDs for status Rear panel LEDs and buttons on page 90 Power cap To determine Power cap status see Systems Insight Display LED combinations on page 88 status Green mode enabled Amber Failover Flashing amber invalid configuration Off modes disabled All other LEDs Off Normal Amber Failure For detailed information on the activation of these LEDs see Systems Insight Display LED combinations on page 88 Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red the server is experiencing a health event Combinations of illuminated Systems Insight Display LEDs the system power LED and the health LED indicate system status Systems Insight Display System power LED and color LED Processor amber Amber One or more of the following conditions may exist Processor in socket X h
74. rive backplare iir tete en eue uds Ru tete P 40 SFF harddrive AIMER an d TM EE 41 hard drive backplane Line Ne ead Oe ivan edu Deb o Rt Ee epe d ent 42 LFF harddrive IR 43 Systems Insight Display Rat nent 44 Front Oral nine Hr er oTt 44 Front PR RODA AQUA A Un DI RD E Bassa aa none 45 46 Expansion slot Covers gti ride OR recte EO b oce dee p ee 47 Battery backed write cache procedures issus 48 Removing h cache Module PT 49 Removing the 49 Recovering data from the battery backed write cache 50 Flash backed write cache procedures sisi 51 51 Flash backed write cache capacitor nennen 52 Expansion slot covers sise 53 Contents 3 Expansion Nine 55 Half length expansion board scr nn turi 55 Full length expansion board 56 57 Powersupply COGS NN 59 dro HU 60 te dant ee 68 Balter replacement yesse credidi tede o deans reri ederet ed A eese Nep Ho I eed dns 69 System mainten
75. s 38 Hot plug fan The server supports variable fan speeds The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server The server shuts down in the following temperature related scenarios POST o The BIOS suspends the server for 5 minutes if it detects a cautionary temperature level If the cautionary temperature level is still detected after 5 minutes the BIOS performs an orderly shutdown and enters Standby mode o The BIOS performs an orderly shutdown if two or more fans have failed o The server performs an immediate shutdown if it detects a critical temperature level iy IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions e operating system o The Health Driver performs an orderly shutdown if it detects a cautionary temperature level If the server detects a critical temperature level before the orderly shutdown occurs the server performs an immediate shutdown Additionally the Health Driver performs an orderly shutdown if more than one fan is failed or removed When Thermal Shutdown is disabled in RBSU the server performs an immediate shutdown if it detects a critical temperature level 27 IMPORTANT An immediate shutdown is a hardware controlled function and it overrides any firmware or software actions To remove the component 1 Extend or remove the server from the rack Remove th
76. s u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Reparo feito pelo cliente Os produtos da s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que reparo pode ser efetuado pelo uso de uma peca CSR a peca de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas cobradas as despesas de transporte e m o de obra do servico Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m s o projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVA O Algumas pe as da HP n o s o projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia uti
77. sed For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair Parts only warranty service Your HP Limited Warranty may include a parts only warranty service Under the terms of parts only warranty service HP will provide replacement parts free of charge For parts only warranty service CSR part replacement is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Customer self repair 6 Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d uvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer lui m me la r paration Tout
78. stallation tool 3 processor has separated from the installation tool carefully re insert the processor in the tool Handle the processor by the edges only and do not touch the bottom of the processor especially the contact area Removal and replacement procedures 75 4 Align the processor installation tool with the socket and then install the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED A CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board e Never install or remove a processor without using the processor installation tool e Do not touch the processor socket contacts Do tilt or slide the processor when lowering the processor into the socket Removal and replacement procedures 76 5 Press the tabs on the processor installation tool to separate it from the processor and then remove the tool 6 Close the processor socket retaining bracket and the processor locking lever The processor socket cover is automatically ejected Remove the cover CAUTION Be sure to close the processor socket retaining bracket before closing the processor locking lever The lever should close without resistance Forcing the lever closed can damage the processor and socket requiring system board replacement 7 Install the processor socket cover onto the processor socket of the failed system board 8 Clean the old thermal gr
79. survey data files to reflect the latest changes in the configuration Diagnostic tools 82 Survey functionality is installed with every SmartStartassisted Insight Diagnostics installation or it can be installed through the HP PSP NOTE The current version of SmartStart provides the memory spare part numbers for the server To download the latest version see the HP website http www hp com support Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following e From within HP SIM within Survey Utility From within operating system specific IML viewers o For NetWare IML Viewer does not apply to HP ProLiant DL980 Servers o For Windows IML Viewer o Forlinux IML Viewer Application e within the 3 user interface e within HP Insight Diagnostics on page 82 For more information see the Management CD or DVD in the HP Insight Foundation suite for ProLiant HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability
80. te ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti Customer self repair 7 In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supplemento di costo solo in alcune zone In caso di necessit si pu richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul progra
81. the cache module on page 49 and battery pack Removing the battery pack on page 49 from the failed array controller and install the cache module and battery pack on an array controller in the recovery server o If the server has failed remove the controller Half length expansion board on page 55 Full length expansion board page 56 cache module Removing the cache module on page 49 and battery pack Removing the battery pack on page 49 from the failed server and install the controller cache module and battery pack in the recovery server Removal and replacement procedures 50 5 Power up the recovery server 1759 POST message is displayed stating that valid data was flushed from the cache This data is now stored on the drives in the recovery server You can now transfer the drives and controller if one was used to another server Flash backed write cache procedures Two types of procedures are provided for the FBWC option e Removal and replacement of failed components o Removing the cache module Flash backed write cache module on page 51 o Removing the capacitor pack Flash backed write cache capacitor pack on page 52 e Recovery of cached data from a failed server Recovering data from the battery backed write cache on page 50 A CAUTION Do not detach the cable that connects the battery pack or capacitor pack to the cache module Detaching the cable causes any unsaved data in the cache module
82. to be lost Flash backed write cache module To remove the component A CAUTION The cache module connector does not use the industry standard DDR3 mini DIMM pinout Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data 1 Back up all data Close all applications 3 Power down the server on page 25 A CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up Extend the server from the rack on page 26 Remove the access panel Access panel on page 30 Remove the PCI riser cage PCI riser cage on page 32 If the existing cache module is connected to a capacitor pack observe the FBWC module LEDs on page 100 o If the amber LED is flashing data is trapped in the cache Restore system power and restart this procedure from step 1 o Ifthe amber LED is not illuminated remove the controller from the server and then continue with the next step Removal and replacement procedures 51 8 Open the ejector latches on each side of the cache module connector Normally the cache module is ejected from the cache
83. trated parts catalog 17 Optional Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto No No Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Mandatory Verplicht Onderdelen waarvoor Customer Self Repair verplicht is HP verzoekt deze onderdelen te vervangen komen de reiskosten en het arbeidsloon voor uw rekening Optional Optioneel Onderdelen waarvoor reparatie door de optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product No Nee Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de
84. trated parts catalog 20 Description Spare part number Customer self repair page 6 s 2 13 GHz Intel Xeon processor E5606 628699 001 1 1 60 GHz Intel Xeon processor E5603 628700 001 Harpe ESS 22 d 146 GB 10 000 rpm dual port 6G 507283 001 Mandatory Pcp set fret LS h 300 10 000 rpm dual port 493083 001 120 GB 5 400 1 year warranty 459322 001 b 250 GB 5 400 rpm 1 year warranty 460426 001 31 IFF SAS far d 400 GB 10 000 rpm dual port 456896 001 Mandatory M UR Def far 1 7200 rpm dual port 1 year warranty 461289 001 CINES Fo mem reu ner pm Red d 750 GB 7 200 rpm 1 year warranty 459320 001 Mandatory HT emen Hei Slimline CD ROM drive 399401 001 Slimline 8x 24x DVD ROM drive 397928 001 Mandatory Slimline 24x CD RW DVD ROM drive 399959 001 Slimline 8x DVD R RW drive 399402 001 Cables SAS backplane cable 496070 001 Illustrated parts catalog 21 Description Spare part number Customer self repair page 6 38 Optical drive data and power cables drive data and power cable 496071001 001 Mandatory HP Smart Array
85. ts of this service Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be u
86. uario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesar
87. ures 25 NOTE If the operating system automatically places the server in Standby mode omit the next step 3 Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber 27 IMPORTANT Pressing the UID button illuminates the blue UID LEDs on the front and rear panels In a rack environment this feature facilitates locating a server when moving between the front and rear of the rack 4 Disconnect the power cords The system is now without power Extend the server from the rack 1 Pull down the quick release levers on each side of the server 2 Extend the server from the rack WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is P jury quip g adequately stabilized before extending a component from the rack 3 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place WARNING reduce the risk of personal injury be careful when pressing the server rail release jury 9 latches and sliding the server into the rack The sliding rails could pinch your fingers Removal and replacement procedures 26 Remove the server the rack To remove the server from an HP Compaq branded telco or third party rack 1 Power down the server on page 25 2 Exte
88. xpansion slot covers or blanks installed If the server supports hot plug components minimize the amount of time the access panel is open 1 Determine the status of the drive from the hot plug SAS hard drive LED combinations SAS and SATA drive LED combinations on page 97 Back up all server data on the hard drive Remove the hard drive To replace the component reverse the removal procedure Power supply blank To remove the component CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 1 Access the product rear panel on page 27 2 Remove the power supply blank N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it Removal and replacement procedures 34 To replace the component reverse the removal procedure Hot plug power supply N WARNING To reduce the risk of personal injury from hot surfaces allow the power supply or power supply blank to cool before touching it A CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To remove the component 1 Ho Determine how many hotplug power supplies are installed o If only one hotplug power supply is installed power down the server on page 25 o If more t
89. ypically more than 3 years FBWC module LEDs The FBWC module has two single color LEDs green and amber The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing Greens Of On A backup is in progress Flashing 1 Hz On A restore is in progress Flashing 1 Hz Flashing 2 Hz Flashing 2 Hz One of the following conditions exists Alternating with Alternating with e charging process has timed out amber LED green LED e The capacitor pack is not connected On On The flash code image failed to load Component identification 100 Off The flash code is corrupt Hot plug fans A CAUTION To avoid damage to server components fan blanks must be installed in fan bays 5 and in a single processor configuration The a two valid fan configurations are listed in the following table 1 processor Fan Fan fon Fan Fanblank Fanblank 2 processors Fan Fan Fon Fan Fan For a single processor configuration four fans and two blanks are required in specific fan bays for redundancy A fan failure or missing fan causes all fans to spin at high speed A second fan failure or missing fan causes an orderly shutdown of the server Installing more than the required number of fans in a single processor configuration is not a supported configuration For a dual processor configuration

HP ProLiant DL380 G7 Server Maintenance and Service Guide

Contents

Download Pdf Manuals

Related Search

Related Contents