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Netra 240 Server Service Manual

1. See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Detach the two front fan assembly cables from the system board connectors FIGURE 4 2 Netra 240 Server Service Manual December 2005 Captive screw System board connectors FIGURE 4 2 Removing the Front Fan Assembly Tray 6 Using a No 2 Phillips screwdriver loosen the green captive screw that secures the front fan assembly tray to the rotating service module FIGURE 4 2 7 Lift the front fan assembly tray straight up and remove it from the server FIGURE 4 2 Installing the Front Fan Assembly Tray 1 Place the front fan assembly tray into position in the rotating service module FIGURE 4 2 2 Tighten the captive screw to secure the front fan assembly tray to the rotating service module FIGURE 4 2 Chapter 4 Removing and Replacing Rotating Service Module Components 57 Connect the two cables to the system board and route it behind the post FIGURE 4 2 Note Refer to the chassis label for an illustration of the correct routing of the cables Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Power on the server See Powering On the Server on page 20 58 SCSI Interface Board The SCS
2. TABLE 1 7 Network Link Indicators LED Color LED State Network Link Status Green On Link is established Blinking Link is transferring data Off Link is not established Chapter 1 Identifying the Netra 240 Server Components and LEDs 13 14 For a summary of what the network speed indicators mean see TABLE 1 8 TABLE 1 8 LED Color Green TABLE 1 9 LED Color Green Amber Blue Network Speed Indicators LED State Network Speed Status On Off The network link is established and running at its maximum supported speed e If the network activity indicator is on the network link is established but not running at its maximum supported speed e If the network activity indicator is off the network link is not established Power Supply Unit Indicators LED State Component Status Power is present and the PSU is active Either power is not present or the PSU has shut down due to an internal protection event The power supply unit has shut down due to an internal protection event and requires service attention The power supply unit is operating normally The power supply unit is ready to be removed The power supply unit is not ready for removal Netra 240 Server Service Manual December 2005 CHAPTER 2 Preparing to Service the System This chapter contains the following sections Tip Warning on page 15 Controlling Server Power on page 16 Initiating a Reconfiguration Bo
3. Bezel can be open or closed FIGURE 2 6 Two Methods of Hanging the Detached Cover on a Netra 240 Server Installing the Server Cover Following are the instructions for installing the cover back onto the server once you have completed the service procedures for the internal components 1 Place the server cover back on top of the server and push it all the way forward Ensure that the rear corners of the cover are properly seated 2 Tighten the captive screw in the back of the cover FIGURE 2 5 3 Power on the server See Powering On the Server on page 20 Chapter 2 Preparing to Service the System 29 30 Accessing Rotating Service Module Components You must open the rotating service module to access certain server components The procedures for servicing the rotating service module components are provided in Chapter 4 Opening the Rotating Service Module Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Loosen the two captive screws on the rotating service module and open the module FIGURE 2 7 Netra 240 Server Service Manual December 2005 o 52 o 2 of o2 29 2 of oo o 2 92 o 2 o 2 2 of o Captive screws Rotating service module FIGURE 2 7 Opening the Rotating Service Module Closing the Rotating Service Module Following are the instructions for closing
4. type cfgadm c unconfigure c1 dsk c1t1d0 Chapter 3 Removing and Replacing Front and Rear Panel Components 41 4 Check that the device is now unconfigured cfgadm al Ap_Id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c0t0g30 CD ROM connected configured unknown el scsi bus connected configured unknown clizdsk7clt0d0 disk connected configured unknown c1 dsk c1tid0 unavailable connected unconfigured unknown G2 scsi bus connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok 5 Confirm that the hard drive you want to remove from the server is no longer visible to the operating system format Searching for disks done AVAILABLE DISK SELECTIONS 0 c1it0d0 lt SUN 2G cyl 14087 alt 2 hd 24 sec 424 gt pci ic 600000 scsi 2 sd 0 0 Specify disk enter its number 6 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 7 Grip the bezel at the two finger holds and rotate it down to open FIGURE 3 1 8 Check that the blue indicator LED is lit on the hard drive The blue LED comes on when the hard drive is ready to remove See FIGURE 1 6 for the location of the LED indicators for the hard drive 9 Slide the catch at the front of the hard drive to the right FIGURE 3 5 42 Netra 240 Server Service Manual December 2005 10 Drive catch Drive handle FIGURE 3 5
5. 1 2 Not fitted JP11 1 2 Not fitted JP12 1 2 Not fitted JP13 1 2 Fitted this is a non functional setting 2 3 Not fitted JP14 1 2 Not fitted Additional Information System configuration Do not alter this jumper setting Only service personnel should modify this setting ROMBO enable Only service personnel should modify this setting Fit jumper to 2 3 to enable ROMBO Clear CMOS Only service personnel should modify this setting Fit jumper to 2 3 to clear CMOS Override PSON Only service personnel should modify this setting ROM write protect Only service personnel should modify this setting ALOM console bypass Only service personnel should modify this setting OpenBoot PROM Flash ROM swap halves Only service personnel should modify this setting Fit jumper to 2 3 to affect swap ALOM AFT mode Used for testing the system only i Changing the setting for JP1 could cause damage to the server ii Do not change the settings for the JP5 jumper Only service personnel should modify the settings for this jumper Netra 240 Server Service Manual December 2005 ELCT B ee S JP5 Jpg JP11 on FIGURE 6 1 Location of Jumpers on the Netra 240 System Board Chapter 6 System Board Jumper Settings 105 106 Netra 240 Server Service Manual December 2005 APPENDIX A Illustrated Parts Breakdown This appendix contains a sequence of illustrations that show
6. ALOM boots and displays its power on self test POST messages Though the system power is still off the ALOM software is already monitoring the system Regardless of the system power state as long as the power cords are connected and providing standby power the ALOM is monitoring the system Turn on power to any peripherals and external storage devices you have connected to the server Read the documentation supplied with the device for specific instructions Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2 4 Note You must open the front bezel to access the rotary switch EROS Green finger holds FIGURE 2 4 Finger Holds on the Bezel Set the rotary switch to the Normal or Diagnostics position TABLE 2 2 and FIGURE 2 3 Press the On Standby button Verbose POST output is immediately displayed to the system console if diagnostics are enabled at power on The system console is directed to the serial and network management ports The system can take anywhere from 30 seconds to 5 minutes before text messages appear on the system monitor if one is attached or the system prompt appears on an attached terminal The time depends on the system configuration number of CPUs memory modules PCI cards and console configuration and the level of power on self test POST and OpenBoot Diagnostics tests being performed The System Activity LED lights when the server is
7. Connector Signals 119 USB Connector Pin Signals 120 SCSI Port Pin Signals 121 OpenBoot PROM Configuration Parameters Stored on the System Configuration Card 124 Physical Specifications of the Netra 240 Server 127 DC and AC Server Operating and Storage Specifications 128 DC Operating Power Limits and Ranges 129 AC Operating Power Limits and Ranges 129 xii Netra 240 Server Service Manual December 2005 Preface The Netra 240 Server Service Manual is for the use of qualified service personnel only It provides detailed service procedures for the Netra 240 server Before You Read This Book This book does not cover server installation and rackmounting For detailed information on those topics refer to the Netra 240 Server Installation Guide 817 2698 Before following any of the procedures described in this book ensure that you have read the Important Safety Information for Sun Hardware Systems Manual 816 7190 Using UNIX Commands This document might not contain information on basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices See the following for this information m Software documentation that you received with your system m Solaris operating environment documentation which is at http docs cun com xiii Typographic Conventions Typeface Meaning AaBbCc123 The names of commands files and directories on screen computer output Aa
8. Criteria for Network Telecommunications Equipment Ethernet port and the RJ 45 serial management SERIAL MGT port must use shielded cables and both ends of the shield must be grounded Refer to the Netra 240 Installation Guide 817 2698 for cabling information i Caution To maintain NEBS compliance the network management NET MGT 130 Netra 240 Server Service Manual December 2005 Index A AC power operating ranges 129 acoustic noise emissions specifications 129 idling noise 129 operating noise 129 activity system status LED 21 air duct and rear fan assembly 68 closing 70 installing 70 removing 68 rotating 68 air filter 36 installing 37 removing 36 alarm board 54 alarm indicators 10 54 alarm states 10 captive screw 55 green captive screw 54 installing 55 removing 54 securing tabs 54 alarm indicators 10 critical 10 major 10 minor 11 user 11 alarm states dry contact 10 ALOM Advanced Lights Out Manager remote power off 23 25 remote power on 22 alphanumeric terminal remote power off 23 25 remote power on 22 B bay hard drive 43 power supply unit 50 bezel cables 34 35 hinges 35 bezel assembly 34 installing 35 removing 34 bezel finger holds 21 C catch DVD drive 46 hard drive 42 43 cautions electrostatic discharge ESD 32 clip DVD drive 48 compliance NEBS 130 configuration parameters OpenBoot PROM 123 configuration rules memory m
9. December 2005 Air filter Open Bezel FIGURE 3 3 Removing and Replacing the Air Filter From the Bezel Installing the Air Filter 1 Snap the new air filter into place in the bezel FIGURE 3 3 2 Close the bezel Chapter 3 Removing and Replacing Front and Rear Panel Components 37 gt gt System Configuration Card The system configuration card SCC ships tied in place to prevent the card from getting lost The SCC contains a server s unique network identity information including the MAC address and host ID stored in the IDPROM and the OpenBoot PROM configuration also known as NVRAM For more on the NVRAM see Appendix C You can use the procedures in this section to either replace a faulty SCC or to swap a server s unique configuration information from one server to another If the system configuration card is faulty or lost a replacement card can be obtained from Sun Services See Appendix A for the system configuration card part number For more information on how to contact Sun Services read the Netra 240 Server Release Notes 817 3142 The replacement system configuration card is not programmed with any OpenBoot PROM and ALOM configurations Upon initial insertion in the Netra 240 server you are prompted for confirmation that you wish to use the new card It is then configured with the default configuration for the server Caution The system configuration card must be installed and in place at al
10. No 2 Phillips screwdriver loosen the green captive screw that secures the alarm board to the rotating service module FIGURE 4 1 Netra 240 Server Service Manual December 2005 Securing tabs Alarm board Captive screw FIGURE 4 1 Removing the Alarm Board 7 Lift the alarm board up and out of the server Installing the Alarm Board 1 Place the alarm board into position in the rotating service module FIGURE 4 1 2 Tighten the captive screw to secure the alarm board to the rotating service module FIGURE 4 1 3 Connect the ribbon cable and the cable to the SCSI board to the alarm board and set the securing tabs FIGURE 4 1 4 Close the rotating service module See Closing the Rotating Service Module on page 31 Chapter 4 Removing and Replacing Rotating Service Module Components 55 5 Install the server cover See Installing the Server Cover on page 29 6 Power on the server See Powering On the Server on page 20 56 Front Fan Assembly Tray The front fan assembly tray is located behind the rotating service module The front fan assembly tray contains two fans F2 and F3 The entire front fan assembly tray should be replaced if one of these fans fail Removing the Front Fan Assembly Tray Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module
11. POCOO FIGURE 3 6 Removing a DVD Drive 4 Pull the DVD drive toward you until it is free of its connectors and out of the server 46 Netra 240 Server Service Manual December 2005 Installing a DVD Drive 1 If the server is powered on power off the server See Powering Off the Server on page 22 2 If a filler panel is installed remove the filler panel from the DVD drive slot by pulling it towards you FIGURE 3 7 Note Retain the DVD drive slot filler panel for future use Chapter 3 Removing and Replacing Front and Rear Panel Components 47 CS NNN CEEECS Filler panel FIGURE 3 7 Location of the DVD Drive Slot With a Filler Panel 3 Push the DVD drive firmly into the drive slot until the DVD connector is inserted into the system and the clips engage with the chassis FIGURE 3 6 4 Close the bezel 5 Power on the server See Powering On the Server on page 20 48 Netra 240 Server Service Manual December 2005 Power Supply Unit The Netra 240 server has dual redundant power supplies You can hot swap one power supply while the other is still running without having to power off the server Caution The power supplies contain pinch points Be very careful when opening and closing the levers on the power supplies Keep your hands and fingers away from the base and sides of the levers For more information about these pinch points refer to the power
12. Removing and Installing a Hard Drive Pull the handle and remove the hard drive from the server by sliding it out from its bay Installing a Hard Drive Slide the catch on the front of the hard drive to the right FIGURE 3 5 This releases the handle on the front of the hard drive The lever must be open before you insert the hard drive into the server If the lever is closed the hard drive will not engage with the server correctly Slide the hard drive into its bay at the front of the server Push the drive in firmly until the metal lever starts to close This indicates that the hard drive has engaged with its connector in the server Push the metal lever until the drive clicks into place Chapter 3 Removing and Replacing Front and Rear Panel Components 43 4 Close the bezel 5 Determine if the server is powered off or not a l you are installing a hard drive in a server that is powered off see Powering On the Server on page 20 to power the server back on The server recognizes the new hard drive once it has completely booted up m l you are installing a hard drive in a server that is powered on continue with these procedures so that your server recognizes the new hard drive 6 Log into the system as superuser and run the format command so that the drive is visible to the operating system Type the following command The typical output shown is from a system containing two hard drives format Searc
13. Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Rotate the air duct and rear fan assembly up See Removing or Rotating the Air Duct and Rear Fan Assembly on page 68 Note that you only have to rotate the assembly up not remove it from the server Press down on the latches at the sides of the memory socket FIGURE 5 3 Netra 240 Server Service Manual December 2005 Memory module Socket latch Socket latch FIGURE 5 3 Removing and Inserting Memory 7 Remove the memory module from the socket Chapter 5 Removing and Replacing Miscellaneous Internal Components 73 Installing Memory Modules Memory Configuration Rules When you install memory follow these configuration rules m All memory must be installed on the system board as matched DIMM pairs where each DIMM in the pair shares the same characteristics m All DIMM pairs on the system board must share the following characteristics Vendor Type Capacity Speed m On a single processor system board install the first DIMM pair in the memory bank next to the CPU For example on a single processor system board the CPU is installed in the CPUO slot Therefore you must install the first DIMM pair in CPU0 DIMM Bank0 see FIGURE 5 2 m A dual processor system boa
14. The cover detaches to provide access to the internal components of the server You must remove the cover to perform the procedures in Chapter 4 and Chapter 5 of this document Caution Disconnect both power input cables before carrying out this procedure As long as the power input cables are connected potentially hazardous energy is present inside the server Caution After servicing replace and fasten the cover before plugging in the power input cables or turning power on Removing the Server Cover Power off the server See Powering Off the Server on page 22 Using a No 2 Phillips screwdriver loosen the captive screw in the back of the cover FIGURE 2 5 Chapter 2 Preparing to Service the System 27 FIGURE 2 5 Removing the Server Cover 3 Grasp the cover at the sides and slide it toward the back of the server then lift it up and away from the server FIGURE 2 5 4 Hang the cover on the Netra 240 server if necessary FIGURE 2 6 You must open the rotating service module to hang the cover on the server Refer to Accessing Rotating Service Module Components on page 30 for those instructions To hang the cover downward open the front bezel by gripping the bezel at the two finger holds and rotating it down to its open position FIGURE 2 4 28 Netra 240 Server Service Manual December 2005 OJ RY M y WM 8S S SN U S 5 x2 i B TKS Bezel must be open
15. a properly grounded antistatic strap Caution Printed circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions Note Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server This chapter provides removal and replacement procedures for the following components Air Duct and Rear Fan Assembly on page 68 Memory Modules on page 70 PCI Cards on page 76 Power Distribution Board on page 81 Hardware Cryptographic Module on page 85 System Board Assembly on page 87 67 68 Air Duct and Rear Fan Assembly The air duct and rear fan assembly contains two fans F0 and F1 The entire rear fan assembly should be replaced if one of these fans fail Removing or Rotating the Air Duct and Rear Fan Assembly Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Determine if you want to gain acces
16. amp Sun microsystems Netra 240 Server Service Manual Sun Microsystems Inc www sun com Part No 817 2699 13 December 2005 Revision A Submit comments about this document at http www sun com hwdocs feedback Copyright 2005 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology that is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo AnswerBook2 docs sun com OpenBoot Netra and Solaris are trademarks or registered trade
17. and rear fan assembly See Removing or Rotating the Air Duct and Rear Fan Assembly on page 68 Remove all PCI cards from the PCI riser card assembly See Removing a PCI Card on page 77 Using a No 2 Phillips screwdriver unscrew the two captive screws that secure the PCI riser card assembly to the system board FIGURE 5 11 Captive screws PCI riser card assembly FIGURE 5 11 Removing the PCI Riser Card Assembly Netra 240 Server Service Manual December 2005 8 Pull the PCI riser card assembly straight up to detach it from the system board FIGURE 5 11 Wiring harness FIGURE 5 12 Disconnecting the PDB Wiring Harness From the System Board 9 Disconnect the PDB wiring harness from the system board FIGURE 5 12 89 Chapter 5 Removing and Replacing Miscellaneous Internal Components 10 Lift the SCSI IDE cable clamp out of the way FIGURE 5 13 The clamp has a green cap that is attached to the chassis and holds the SCSI interface cable and the IDE cable SCSI IDE cable clamp FIGURE 5 13 Lifting the SCSI IDE Cable Clamp Netra 240 Server Service Manual December 2005 90 11 Disconnect the interface board SCSI and IDE cables from the system board FIGURE 5 14 IDE cable connector SCSI interface board cable connector FIGURE 5 14 Removing the SCSI Interface Board Cable and the IDE Cable From the System Board Chapter 5 Removing and Replacing Miscellaneous Int
18. automatic boot operation ok setenv auto boot true Set the auto boot variable back to true so that the system boots automatically after a system reset At the ok prompt type the following command The boot r command rebuilds the device tree for the system incorporating any newly installed options so that the operating system recognizes them Note The system banner takes anywhere from 30 seconds to 5 minutes to appear The time depends on the system configuration number of CPUs memory modules PCI cards and the level of POST and OpenBoot Diagnostics tests being performed For more information about OpenBoot configuration variables see Appendix C Turn the rotary switch to the Locked position This prevents anyone from accidentally powering off the system The system server status LED indicators provide power on status information For information about the system LEDs see Front Panel Indicators on page 8 If the system encounters a problem during startup and the rotary switch is in the Normal position restart the system in diagnostics mode to determine the source of the problem Turn the rotary switch to the Diagnostics position and power cycle the system See Powering Off the Server on page 22 For information about system diagnostics tools see the Netra 240 Server System Administration Guide 817 2700 Netra 240 Server Service Manual December 2005 gt gt Accessing Internal Components
19. connected empty empty Occupant Condition configured unknown configured unknown configured unknown configured unknown configured unknown unconfigured unknown unconfigured unconfigured The drive is now available to be mounted for operation DVD Drive The DVD drive is not hot swappable Before you can remove or insert an optional DVD ROM drive or an optional DVD RW drive the server must be powered down and the power input cables disconnected from the rear of the server Caution Follow the instructions in this section carefully The DVD drive contains a laser device Do not attempt to open the DVD drive enclosure or remove a DVD drive using any procedures other than those contained in this section If you do you risk being exposed to radiation m To install a new DVD drive in the server go to Installing a DVD Drive on page 47 m To replace a faulty DVD drive first go to Removing a DVD Drive on page 46 to remove the faulty drive Then go to Installing a DVD Drive on page 47 to install the new drive Chapter 3 Removing and Replacing Front and Rear Panel Components 45 Removing a DVD Drive 1 Power off the server See Powering Off the Server on page 22 2 Grip the bezel at the two finger holds and rotate it down to open FIGURE 3 1 3 Unclip the catches that fasten the DVD drive to the chassis FIGURE 3 6 DVD drive catches VA 7 lt lt O00 E 4
20. how the various pieces of the server fit together Use the accompanying tables as a reference for ordering field replaceable units FRUs Consult the Sun Service Handbook or your authorized Sun sales representative or service provider for part numbers prior to ordering a replacement part Note Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server This illustrated parts breakdown is divided into the following sections m Front Panel Components on page 108 m Rotating Service Module Internal and Rear Panel Components on page 109 m Miscellaneous Internal Components on page 111 107 Front Panel Components FIGURE A 1 Illustrated Parts Breakdown Front Panel Components TABLE A 1 Front Panel Components Reference Number Part Bezel assembly Air filter pack containing 10 foam filters System configuration card DVD drive internal slim DVD RW drive DVD drive internal slim DVD ROM drive aon eA FF Q N e Hard drive 108 Netra 240 Server Service Manual December 2005 Rotating Service Module Internal and Rear Panel Components FIGURE A 2 Rotating Service Module Internal and Rear Panel Components TABLE A 2 Rotating Service Module Internal and Rear Panel Components Reference Number Part 1 Power distribution board PDB 2 Alarm board behind front panel 3 Front fan assembly 4 System configuration card reader
21. on page 38 passes TABLE C 1 OpenBoot PROM Configuration Parameters Stored on the System Configuration Card Parameter diag passes asr policy local mac address fcode debug ttyb rts dtr off ttyb ignore cd ttya rts dtr off ttya 1gnore cd silent mode scsi initiator id oem logo oem logo oem banner oem banner ansi terminal screen columns Default 1 normal true false false true false true false none false NA false true 80 124 Netra 240 Server Service Manual December 2005 Description Defines the number of times self test method s are performed Defines the policy to be implemented by the asr package If true network drivers use their own MAC address not that of the server If true includes name fields for plug in device FCodes If true operating system does not assert ttyb RTS and DTR If true operating system ignores carrier detect on ttyb If true operating system does not assert ttya and RTS and DTR If true operating system ignores carrier detect on ttya Suppresses all messages if true and if diag switch is false SCSI ID of the SCSI controller Contains custom logo for banner enabled by oem logo If true uses custom OEM logo otherwise uses Sun logo Contains custom banner text enabled by oem banner If true uses custom OEM banner If true uses ANSI terminal Sets number of columns on scree
22. running under control of the Solaris platform Chapter 2 Preparing to Service the System 21 22 7 Turn the rotary switch to the Locked position FIGURE 2 3 This prevents anyone from accidentally powering off the system Close the bezel Powering On the Server Remotely To issue software commands you need to set up an alphanumeric terminal connection a local graphics monitor connection an ALOM connection or a TIP connection to the Netra 240 server Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see Initiating a Reconfiguration Boot on page 24 Caution Never move the system when the system power is on Movement can cause catastrophic hard drive failure Always power off the system before moving it Log in to the ALOM Type the following command SC gt poweron Powering Off the Server Caution Applications running on the Solaris platform can be adversely affected by a poorly executed system shutdown Make sure that you stop and exit applications then shut down the operating system before powering off the system Notify users that the system will be powered down Back up system files and data Grip the bezel at the two finger holds and rotate it down to
23. the power distribution board wiring harness from the three connectors on the system board FIGURE 5 8 Wiring harness Retaining screws FIGURE 5 8 Removing the Power Distribution Board 7 Disconnect the power distribution board cable from the SCSI interface board FIGURE 5 8 Netra 240 Server Service Manual December 2005 Caution The power supplies contain pinch points Be very careful when opening and closing the levers on the power supplies Keep your hands and fingers away from the base and sides of the levers For more information about these pinch points refer to the power supply labels 8 Pull the lever on the back of each power supply unit down FIGURE 5 9 This disconnects the power supply unit from the power distribution board amp d can VEE 9 2222 7 EN 2 ey y SN A 9 2227 OME Lever l Power supply unit FIGURE 5 9 Disengaging a Power Supply Unit 9 Slide each power supply unit part of the way out of the server chassis by pulling on the lever FIGURE 5 9 You do not have to completely remove the power supply units from the server 10 Using a No 2 Phillips screwdriver unscrew the two retaining screws that hold the power distribution board in place FIGURE 5 8 11 Lift the power distribution board up and out of the server Chapter 5 Removing and Replacing Miscellaneous Internal Components 83 84 10 Instal
24. the power supply part 1 28 GHz processor kit Air filter pack containing 10 foam filters TABLE 1 3 lists the optional PCI cards TABLE 1 3 Description Sun GigaSwift Ethernet UTP Sun GigaSwift Ethernet MMF High Speed Serial Interface PCI HSI P 2 0 Serial Asynchronous Interface PCI SAI P adapter 3 0 Dual Ultra 2 SCSI Dual FastEthernet PCI Chapter 1 Supported PCI Cards Maximum Number Supported 2 N e N Identifying the Netra 240 Server Components and LEDs 7 TABLE 1 3 Supported PCI Cards Continued Description Maximum Number Supported Sun Crypto Accelerator 4000 UTP Ipsec copper 1 Dual Differential Ultra Wide SCSI UDWIS P 2 PCI Dual Channel Ultra3 SCSI host adapter 2 PCI Single FC AL Host adapter 1 Note This adapter has been qualified but not NEBS tested Sun Crypto Accelerator 4000 UTP Ipsec fiber Dual Fibre Channel PCI Network Adapter Single Fibre Channel 2 GB PCI Network Adapter Dual Fibre Channel 2 GB PCI Network Adapter Dual Gigabit Ethernet Dual SCSI PCI Adapter Sun XVR 100 Graphics Accelerator Sun XVR 600 Graphics Accelerator Sun Quad Gigabit Ethernet Dual channel LVD Ultra320 SCSI PCI Adapter HBA Sun GigaSwift Ethernet UTP PCI Adapter N N N e e e RP N N N e Sun Gigabit Ethernet MMF PCI Adapter Identifying the Netra 240 Server LED Indicators The server has LED indicators associated with the server itself and with various components The server status indicators are loca
25. the rotating service module once you have completed the service procedures for the rotating service module components see Chapter 4 1 Close the rotating service module back into position 2 Tighten the two captive screws to secure the rotating service module to the server FIGURE 2 7 3 Install the server cover back onto the server See Installing the Server Cover on page 29 Chapter 2 Preparing to Service the System 31 4 Power on the server See Powering On the Server on page 20 Avoiding Electrostatic Discharge Whenever you work with the server s internal components follow this procedure to prevent damage caused by static electricity You need the following items a Antistatic wrist or foot strap Antistatic mat 1 Power off the system See Powering Off the Server on page 22 2 Remove the server cover See Removing the Server Cover on page 27 3 Attach one end of the antistatic strap to the grounding point inside the server and the other end to your wrist FIGURE 2 8 FIGURE 2 8 Grounding Point in the Server 32 Netra 240 Server Service Manual December 2005 CHAPTER 3 gt gt gt Removing and Replacing Front and Rear Panel Components Caution The procedures in this section are for qualified service engineers only Caution Before carrying out any of the procedures in this chapter read Avoiding Electrostatic Discharge on page 32 and wear a pro
26. the upper positions PCI1 or PCI2 unseat the PCI card from the connector and lift it out of the server FIGURE 5 6 Upper half length cards FIGURE 5 6 Removing and Installing the Upper Half Length PCI Cards m l you are removing the full size PCI card at the lowest position PCIO follow these instructions Chapter 5 Removing and Replacing Miscellaneous Internal Components 79 a Pull up on the handle for the PCI card support and slide the support clear of the PCI card FIGURE 5 7 PCI card support Lower full length card Handle FIGURE 5 7 Removing and Installing the Lower Full Length PCI Card b Unseat the PCI card from the connector and lift it out of the server FIGURE 5 7 Installing a PCI Card 1 Prepare the server for servicing if you have not done so already a Power off the server See Powering Off the Server on page 22 b Remove the server cover See Removing the Server Cover on page 27 c Open the rotating service module See Opening the Rotating Service Module on page 30 80 Netra 240 Server Service Manual December 2005 d Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 e Completely remove the air duct and rear fan assembly See Removing or Rotating the Air Duct and Rear Fan Assembly on page 68 2 Insert the PCI card in the appropriate slot and press it firmly into its connector FIGURE 5 6 sh
27. until the socket latches snap into place Close the air duct and rear fan assembly See Installing or Closing the Air Duct and Rear Fan Assembly on page 70 Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Power on the server See Powering On the Server on page 20 Chapter 5 Removing and Replacing Miscellaneous Internal Components 75 76 PCI Cards The Netra 240 server supports one full length 64 bit PCI card running at 33 MHz or 66 MHz PCT0 and two half length 64 bit PCI cards running at 33 MHz PCI1 and PCI2 They are 3 3V PCI 0 and 5V PCI 1 2 The server can support a maximum of 25W per card but no more than 45W spread over all three slots The PCI cards are not hot swappable Note Add PCI cards to the Netra 240 server in order from PCI 0 to PCI 2 This corresponds to populating the PCI slots from bottom to top The following procedures describe how to remove and install individual PCI cards into the Netra 240 server m To install one or more new PCI cards in your server go to Installing a PCI Card on page 80 m To replace a faulty PCI card in the server first go to Removing a PCI Card on page 77 to remove the PCI card then go to Installing a PCI Card on page 80 to install the replacement PCI card Netra 240 Server Service Manual Decemb
28. view print or purchase a broad selection of Sun documentation including localized versions at http www sun com documentation Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Preface xv Contacting Sun Technical Support If you have technical questions about this product that are not answered in this document go to http www sun com service contacting Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Netra 240 Server Service Manual part number 817 2699 xx xvi Netra 240 Server Service Manual December 2005 CHAPTER 1 Identifying the Netra 240 Server Components and LEDs This chapter contains the following sections a Identifying the Netra 240 Server Components on page 1 m Identifying the Netra 240 Server
29. 0 Chapter 5 Removing and Replacing Miscellaneous Internal Components 101 102 Netra 240 Server Service Manual December 2005 CHAPTER 6 system Board Jumper Settings This chapter contains information on default jumper settings This information enables you to restore the default system jumper configurations if required See FIGURE 6 1 for the jumper locations The default jumper settings are listed in TABLE 6 1 Caution Changing the setting for JP1 could cause damage to the server Caution Do not change the settings for the JP5 jumper Only service personnel should modify the settings for this jumper Note Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server TABLE 6 1 Default Jumper Settings Jumper ID Default Setting Additional Information JPI 1 2 Fitted Processor core voltage Do not alter this jumper 3 4 Fitted setting 5 6 Not fitted 7 8 Not fitted 9 10 Fitted JP2 1 2 Not fitted ALOM Flash ROM swap halves Only service personnel should modify this setting Fitting a jumper affects the swap JP3 1 2 Not fitted ALOM reset Used only for testing the system 103 104 TABLE 6 1 Default Jumper Settings Continued Jumper ID Default Setting JP4 1 2 Eitted 3 4 Fitted 5 6 Not fitted 7 8 Not fitted 9 10 Not fitted JP5t 1 2 Not fitted JP6 1 2 Fitted this is a non functional setting 2 3 Not fitted JP8 1 2 Fitted JP10
30. ABLE 1 5 Indicator and Relay Labels Critical Alarm0 Major Alarm1 10 Netra 240 Server Service Manual December 2005 Alarm Indicators and Dry Contact Alarm States Indicator Color Red Red Application or Server State Server state Power on off and Solaris OS functional not functional Application state Application state Condition or Action No power input System power off System power turns on Solaris OS not fully loaded Solaris OS successfully loaded Watchdog timeout Solaris OS shutdown initiated by user Lost input power System power shutdown by user User sets Critical alarm on User sets Critical alarm offi User sets Major alarm on User sets Major alarm offt System Indicator State Off Off On Off Off Off Off Off Alarm Indicator State Off Offii offi Off offi Off offi Off Off Relay NCiv State Closed Closed Closed Open Closed Closed Closed Closed Closed Open Open Closed Relay NOV State Open Open Open Closed Open Open Open Open Open Closed Closed Open Comments Default state Input power connected Transient state Normal operating state Transient state reboot Solaris OS Transient state Default state Transient state Critical fault detected Critical fault cleared Major fau
31. BbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized Replace command line variables with real names or values Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser ALOM shell OpenBoot PROM shell xiv Netra 240 Server Service Manual December 2005 Examples Edit your login file Use 1s a to list all files Q You have mail su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Prompt machine name machine name SC gt ok Related Documentation Application Installation overview Latest product updates Compliance and safety Documentation web site location Installation Lights out management Administration Accessing Sun Documentation Title Netra 240 Server Quick Start Guide Netra 240 Server Release Notes Important Safety Information for Sun Hardware Systems Netra 240 Server Safety and Compliance Manual Sun Netra 240 Server Product Documentation Netra 240 Server Installation Guide Sun Advanced Lights Out Manager Software User s Guide for the Netra 240 Server Netra 240 Server System Administration Guide Part Number 817 3904 817 3142 816 7190 817 3511 817 2697 817 2698 817 3174 817 2700 You can
32. C System Configuration Card and OpenBoot Configuration Parameters This appendix provides information on the system configuration card SCC and the OpenBoot PROM configuration parameters stored on it For more on the SCC see System Configuration Card on page 38 The system configuration card is housed in a slot behind the front bezel next to the On Standby button see FIGURE C 1 The card contains unique network identity information including the MAC address and hostid stored in the IDPROM and the OpenBoot PROM configuration also known as NVRAM Q Eo O g System configuration card FIGURE C 1 Location of the System Configuration Card The server attempts to access the system configuration card while booting m fa properly formatted card is not present in the reader the system does not boot m Ifthe content of the NVRAM section is invalid the system is initialized with its default NVRAM configuration The default values can be seen using the printenv command 123 a If the content of the IDPROM section is invalid OpenBoot PROM displays a warning message and the system does not auto boot the Solaris platform However you can boot the system from the ok prompt using the boot command It is therefore essential that you store the system configuration card safely if you have to remove it from the server and replace the card before restarting the system For more information see System Configuration Card
33. E 1 9 TABLE 2 1 TABLE 2 2 TABLE 2 3 TABLE 5 1 TABLE 5 2 TABLE 6 1 TABLE A 1 TABLE A 2 TABLE A 3 TABLE B 1 TABLE B 2 Tables Locating Illustrations and Service Instructions for Netra 240 Server Components 2 Optional Components 7 Supported PCI Cards 7 Server Status Indicators Front and Rear Panels 9 Alarm Indicators and Dry Contact Alarm States 10 Hard Drive Indicators 12 Network Link Indicators 13 Network Speed Indicators 14 Power Supply Unit Indicators 14 On Standby Button Power States Actions and Results 18 Rotary Switch Positions and Server Behaviors 19 System Control Rotary Switch Functions and Positions 20 DIMM Pair Installation Order for a Single Processor Server 74 DIMM Pair Installation Order for a Dual Processor Server 74 Default Jumper Settings 103 Front Panel Components 108 Rotating Service Module Internal and Rear Panel Components 109 Miscellaneous Internal Components 112 Ethernet Connection Transfer Rates 114 Gigabit Ethernet Port Signals 114 xi TABLE B 3 TABLE B 4 TABLE B 5 TABLE B 6 TABLE B 7 TABLE B 8 TABLE B 9 TABLE B 10 TABLE B 11 TABLE C 1 TABLE D 1 TABLE D 2 TABLE D 3 TABLE D 4 Network Management Connector Signals 115 Default Serial Connection Settings 116 Serial Management RJ 45 Connector Signals 117 RJ 45 to DB 9 Adapter Crossovers 117 RJ 45 to DB 25 Adapter Crossovers 118 Serial Port 10101 Connector Signals 118 Alarm
34. FIGURE 3 8 FIGURE 4 1 FIGURE 4 2 FIGURE 4 3 FIGURE 4 4 FIGURE 4 5 FIGURE 4 6 FIGURE 5 1 FIGURE 5 2 FIGURE 5 3 FIGURE 5 4 FIGURE 5 5 FIGURE 5 6 FIGURE 5 7 FIGURE 5 8 FIGURE 5 9 FIGURE 5 10 FIGURE 5 11 FIGURE 5 12 FIGURE 5 13 FIGURE 5 14 FIGURE 5 15 FIGURE 5 16 FIGURE 5 17 FIGURE 5 18 FIGURE 5 19 FIGURE 5 20 Removing and Installing a Hard Drive 43 Removing aDVD Drive 46 Location of the DVD Drive Slot With a Filler Panel 48 Removing a Power Supply Unit 50 Removing the Alarm Board 55 Removing the Front Fan Assembly Tray 57 Removing the SCSI Interface Board 59 Lifting the SCSI IDE Cable Clamp 62 Removing the SCSI Interface Board Cable and the IDE Cable From the System Board 63 Removing the System Configuration Card Reader Cluster 64 Removing Rotating the Air Duct and Rear Fan Assembly 69 System Board CPUs and Corresponding Memory Locations 71 Removing and Inserting Memory 73 Location of the PCI Lockdown Screw 77 Location of the PCI Lockdown Bracket 78 Removing and Installing the Upper Half Length PCI Cards 79 Removing and Installing the Lower Full Length PCI Card 80 Removing the Power Distribution Board 82 Disengaging a Power Supply Unit 83 Removing and Installing the Hardware Cryptographic Module 86 Removing the PCI Riser Card Assembly 88 Disconnecting the PDB Wiring Harness From the System Board 89 Lifting the SCSIl IDE Cable Clamp 90 Removing the SCSI In
35. I interface board houses the two hard drives Removing the SCSI Interface Board Power off the server See Powering Off the Server on page 22 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2 4 Make a note of which drive bay holds each hard drive You remove the hard drives in the next step However you want to install the hard drives back into the same slots that you removed them from at the end of this procedure Remove the hard drives from the drive bays See Removing a Hard Drive on page 40 Remove the server cover See Removing the Server Cover on page 27 Netra 240 Server Service Manual December 2005 6 Open the rotating service module See Opening the Rotating Service Module on page 30 7 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 8 Using a No 2 Phillips screwdriver loosen the green captive screw on the top of the SCSI interface board FIGURE 4 3 SCSI interface board Captive screw SCSI interface board removal direction FIGURE 4 3 Removing the SCSI Interface Board 9 Detach the bezel cables the SCSI interface cable the DVD power I2C interface ribbon cable the alarm board cable and the SCSI interface board power cable from the SCSI interface board FIGURE 4 3 10 When standing in the front of the server slide the SCSI interface board to the left and
36. IDE cable into the system board b Plug the bezel cables into the SCSI interface board c Plug the DVD power I2C interface ribbon cable into the SCSI interface board d Plug the SCSI interface cable Press the SCSI IDE cable clamp back down to secure the SCSI interface and IDE cables The cable clamp is attached to the chassis and has a green cap See FIGURE 4 4 for the location of this clamp Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2 4 Install the DVD drive back into the server See Installing a DVD Drive on page 47 Install the system configuration card back into the system configuration card reader See Inserting a System Configuration Card on page 39 Close the bezel door Power on the server See Powering On the Server on page 20 Chapter 4 Removing and Replacing Rotating Service Module Components 65 66 Netra 240 Server Service Manual December 2005 CHAPTER 5 gt gt gt Removing and Replacing Miscellaneous Internal Components Caution The procedures in this section are for qualified service engineers only Caution Before carrying out any of the procedures in this chapter read Avoiding Electrostatic Discharge on page 32 and wear
37. LED Indicators on page 8 Note Illustrations may contain optional components that are not available on all standard configurations of the Netra 240 server Identifying the Netra 240 Server Components The components for the Netra 240 server can be broken down into three areas m Front and rear panel components Chapter 3 m Rotating service module components Chapter 4 m Miscellaneous internal components Chapter 5 Refer to TABLE 1 1 for more information on identifying the Netra 240 server components and where the service instructions are located in this document 2 TABLE 1 1 Locating Illustrations and Service Instructions for Netra 240 Server Components Component Service Instructions Air Duct and Rear Fan Assembly on page 68 Air Filter on page 36 Alarm Board on page 54 Bezel Assembly on page 34 DVD Drive on page 45 Front Fan Assembly Tray on page 56 Hard Drives on page 40 Hardware Cryptographic Module on page 85 Memory Modules on page 70 PCI Cards on page 76 Power Distribution Board on page 81 Power Supply Unit on page 49 For processor fans and heat sinks System Board Assembly on page 87 For rotating service module Accessing Rotating Service Module Components on page 30 System Configuration Card on page 38 System Configuration Card Reader Cluster on page 61 SCSI Interface Board on page 58 Sys
38. OQOOOOYYYyvyvvvvvx vx MAJOR X x7X7C 7 ZA I X GOO MINOR AZ X OOOOO 3 USER z JIJO 9991616 OC 0X XX O RY PIO III 0000 Green finger holds FIGURE 3 1 Finger Holds on the Bezel Disconnect the bezel cables the server status indicator cable and the alarm LED cable connecting the bezel assembly to the server FIGURE 3 2 Netra 240 Server Service Manual December 2005 Bezel screws yy FIGURE 3 2 Disconnecting the Bezel Cables 5 Unscrew and remove the bezel screws from the bezel hinges Lift and pull the bezel forward to remove it from the server Installing the Bezel Assembly 1 Mount the new bezel and hinges onto the server 2 Secure the bezel assembly to the server using the screws 3 Reconnect the bezel cables FIGURE 3 2 4 Close the bezel assembly 5 Power on the server See Powering On the Server on page 20 Chapter 3 Removing and Replacing Front and Rear Panel Components 35 Air Filter The air filter is fitted on the inside of the Netra 240 bezel Removing the Air Filter 1 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 2 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 3 1 3 Lift out the air filter from the inside of the bezel by gripping it near the DVD bay area FIGURE 3 3 36 Netra 240 Server Service Manual
39. Press the retaining standoff into the system board 2 Insert the hardware cryptographic module onto the retaining standoff and connector on the system board FIGURE 5 10 3 Press the hardware cryptographic module down to fully seat it 4 Insert all PCI cards back into the PCI riser card assembly See Installing a PCI Card on page 80 5 Install the air duct and rear fan assembly See Installing or Closing the Air Duct and Rear Fan Assembly on page 70 6 Close the rotating service module See Closing the Rotating Service Module on page 31 7 Install the server cover See Installing the Server Cover on page 29 8 Power on the server See Powering On the Server on page 20 For information on configuring and using the hardware cryptographic module refer to the documentation that is shipped with it system Board Assembly Caution The assembly might be very hot Let it cool before beginning this procedure Removing the System Board 1 Power off the server See Powering Off the Server on page 22 2 Remove the server cover See Removing the Server Cover on page 27 Chapter 5 Removing and Replacing Miscellaneous Internal Components 87 88 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Completely remove the air duct
40. anual December 2005 14 15 16 17 18 19 20 Zi 22 23 Connect the front fan assembly cables to the system board connectors See FIGURE 5 15 to locate the system board connectors Note Refer to the chassis label for an illustration of the correct routing of the cables Connect the interface board SCSI and IDE cables to the system board See FIGURE 5 14 to locate the cables Press the SCSI IDE cable clamp back down to secure the SCSI interface and IDE cables The cable clamp is attached to the chassis and has a green cap See FIGURE 5 13 for the location of this clamp Connect the PDB wiring harness to the system board See FIGURE 5 12 to locate the wiring harness Place the PCI riser card assembly in position in the server FIGURE 5 11 a Press down on the top of the assembly to fully seat it into the system board b Tighten the two captive screws that secure the PCI riser card assembly to the system board FIGURE 5 11 Insert all PCI cards back into the PCI riser card assembly See Installing a PCI Card on page 80 Install the air duct and rear fan assembly See Installing or Closing the Air Duct and Rear Fan Assembly on page 70 Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Power on the server See Powering On the Server on page 2
41. ap on the card Chapter 3 Removing and Replacing Front and Rear Panel Components 39 Note By replacing the tie wrap you ensure that the system configuration card is properly seated in the card reader see FIGURE 3 4 If the card projects out of the card reader the system does not boot properly The tie wrap discourages accidental or unintentional removal of the system configuration card Power on the server s See Powering On the Server on page 20 Caution Never remove the system configuration card while the server is booting or running the Solaris software Before removing or inserting the system configuration card either remove power from the server or put it into Standby mode 40 Hard Drives The Netra 240 server has slots for up to two internal hard drives The slots accept any Sun Low Voltage Differential LVD SCSI hard drive conforming to the 1 inch SCA 2 form factor Note If a Netra 240 server uses one hard drive only ensure that the filler panel is fitted in the other hard drive bay The server must not run without a filler in the unoccupied hard drive bay If you remove the hard drive slot filler panel retain it for future use Removing a Hard Drive If you are removing a hard drive while the operating system is still running you must remove the drive logically from the operating system before physically removing it from the server If you are removing a hard drive from a server that is po
42. at Ultra 160SCSI speeds the part must be in Low Voltage Differential LVD mode If a single ended device is connected to the server it automatically switches to single ended mode FIGURE B 7 shows the pin numbering of the SCSI port and TABLE B 11 describes the pin signals FIGURE B 7 SCSI Port Pin Numbering TABLE B 11 SCSI Port Pin Signals Pin O oo N DBD a RA WO N e e e me Se Se Se m a CON A a A Q N e O Signal Description Data12 Data13 Datal4 Data15 Parity1 Data0 Datal Data2 Data3 Data4 Data5 Data6 Data7 Parity0 Ground DIFF_SENSE TERM_PWR TERM_PWR Pin 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 sl 92 Signal Description Data12 Data13 Datal4 Data15 Parity1 Data0 Datal Data2 Data3 Data4 Data5 Data6 Data7 Parity0 Ground Ground TERM_PWR TERM_PWR Appendix B Connector Pinouts 121 TABLE B 11 SCSI Port Pin Signals Continued Pin Signal Description Pin Signal Description 19 N C 53 N C 20 Ground 54 Ground 21 ATN 55 ATN 22 Ground 56 Ground 23 BSY 57 BSY 24 ACK 58 ACK 25 RST 59 RST 26 MSG 60 MSG 27 SEL 61 SEL 28 CD 62 CD 29 REQ 63 REQ 30 I O 64 I O 31 Data8 65 Data8 32 Data9 66 Data9 33 Data10 67 Data10 34 Datall 68 Datall 122 Netra 240 Server Service Manual December 2005 APPENDIX
43. ay the rotary switch and the system configuration card bay Removing the System Configuration Card Reader Cluster Power off the server See Powering Off the Server on page 22 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2 4 Remove the system configuration card from the system configuration card reader See Removing a System Configuration Card on page 38 Remove the DVD ROM drive from the server See Removing a DVD Drive on page 46 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Lift the SCSI IDE cable clamp out of the way FIGURE 4 4 The clamp has a green cap that is attached to the chassis and holds the SCSI interface cable and the IDE cable Chapter 4 Removing and Replacing Rotating Service Module Components 61 SCSI IDE cable clamp FIGURE 4 4 Lifting the SCSI IDE Cable Clamp 5 and FIGURE 4 6 9 Unplug the cables in the sequence below FIGURE 4 a Unplug the SCSI interface board cable from the system board and remove it out of the way Netra 240 Server Service Manual December 2005 62 IDE cable connector SCSI interface board cable connector FIGURE 4 5 Removing the SCSI Inter
44. c strap Caution Printed circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions Note Illustrations may contain optional components that are not available on all standard configurations of the Netra 240 server This chapter provides removal and replacement procedures for the following components Alarm Board on page 54 Front Fan Assembly Tray on page 56 SCSI Interface Board on page 58 System Configuration Card Reader Cluster on page 61 53 54 Alarm Board The alarm board is an LED card with four alarm indicators that is mounted on the rotating service module The user can reset or apply various applications to the system by configuring the alarm indicator states Removing the Alarm Board Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Push back the securing tabs and detach the ribbon cable and the cable to the SCSI board FIGURE 4 1 Using a
45. ce the replacement system board on a clean static free worktable 2 Locate the CPU heat sink assemblies on the system board FIGURE 5 18 Depending on your system board FRU there are either one or two CPU heat sink assemblies CPUO heat sink assembly CPUI heat sink FIGURE 5 18 Location of the CPU Heat Sink Assemblies Chapter 5 Removing and Replacing Miscellaneous Internal Components 95 3 Detach the fan power cable connectors from the system board FIGURE 5 19 Follow the fan power cables from the fans to the cable connectors on the system board p Fan power cable connectors FIGURE 5 19 Detaching the Fan Power Cables Note The connectors for the CPUO heat sink fans are labeled PO FO and PO F1 The connectors for the CPU1 heat sink fans are labeled P1 FO and P1 F1 96 Netra 240 Server Service Manual December 2005 4 Unlock the heat sink from the CPU socket by first pressing down on the fasteners securing the heat sink assembly and then lifting them up FIGURE 5 20 Repeat this step for both fasteners on the heat sink FIGURE 5 20 Unlocking the Heat Sink Fasteners Chapter 5 Removing and Replacing Miscellaneous Internal Components 97 5 Carefully pull the heat sink up from the CPU socket FIGURE 5 21 FIGURE 5 21 Lifting the Heat Sink From the CPU Socket 98 Netra 240 Server Service Manual December 2005 6 Using a No 1 Phillips screwdriver remove the screws securing the fan
46. cluster 5 SCSI interface board Appendix A Illustrated Parts Breakdown 109 TABLE A 2 Rotating Service Module Internal and Rear Panel Components Continued Reference Number Part 6 PCI card optional 4 Air duct and rear fan assembly 8 Power supply units DC 8 Power supply units AC 110 Netra 240 Server Service Manual December 2005 Miscellaneous Internal Components FIGURE A 3 Illustrated Parts Breakdown Miscellaneous Internal Components 111 Illustrated Parts Breakdown Appendix A TABLE A 3 Miscellaneous Internal Components Reference Number Part System board assembly 1 x 1 28 GHz 0 MB System board assembly 2 x 1 28 GHz 0 MB Hardware cryptographic module Memory expansion SPD 0 0 DIMM 2 x 256 MB Memory expansion SPD 0 0 DIMM 2 x 512 MB Memory expansion SPD 0 0 DIMM 2 x 1 GB Memory expansion SPD 1 0 DIMM 2 x 256 MB Memory expansion SPD 1 0 DIMM 2 x 512 MB Memory expansion SPD 1 0 DIMM 2 x 1 GB Memory expansion 512MB DDR1 PC2100 2x256MB DDR 333 Memory expansion 1GB DDR1 PC2100 2x512MB DDR 333 O Ww Wo Ww WwW C2 WwW Ww Ww N KF Fe Memory expansion 2GB DDR1 PC2100 2x1GB DDR 333 112 Netra 240 Server Service Manual December 2005 APPENDIX B Connector Pinouts This appendix gives the pinouts for the following Netra 240 server rear ports Gigabit Ethernet Ports on page 114 Network Management Port on page 115 Serial Ports on page 116 Alarm Port on pag
47. does not return to a vertical position until the power supply unit engages with the power distribution board If the lever is vertical the power supply unit does not engage correctly Press the lever up until it clicks Returning the lever to a vertical position engages the power supply unit with the power distribution board inside the server Netra 240 Server Service Manual December 2005 4 At the ALOM prompt type SC gt poweron PS Where n is the power supply unit identifier 0 or 1 For example to power on power supply unit 1 you would type SC gt poweron PS1 5 Use the power supply unit LED indicators to verify that the power supply unit is up and running The green LED on the back of the power supply unit should light up indicating that the power supply unit is functioning properly See FIGURE 1 7 for the location of the LED indicators for the power supply unit If the green LED on the back of the power supply unit does not light up repeat Step 1 to Step 5 Chapter 3 Removing and Replacing Front and Rear Panel Components 51 52 Netra 240 Server Service Manual December 2005 CHAPTER 4 gt gt gt Removing and Replacing Rotating Service Module Components Caution The procedures in this section are for qualified service engineers only Caution Before carrying out any of the procedures in this chapter read Avoiding Electrostatic Discharge on page 32 and wear a properly grounded antistati
48. e never displayed Do not set this directly Number of incorrect security password attempts Matches the class of reset Determines which devices are tested by OpenBoot diagnostics Appendix C System Configuration Card and OpenBoot Configuration Parameters 125 TABLE C 1 OpenBoot PROM Configuration Parameters Stored on the System Configuration Card Continued Parameter Default Description diag level max Defines how diagnostic tests are run options are off min med max diag switch false If true e Runs in diagnostic mode e After a boot request boots diag file from diag device If false Runs in nondiagnostic mode e Following a boot request boots boot file from boot device obdiag trigger power on Class of reset events that causes OpenBoot reset diagnostics tests error reset boot Command to execute following a system recovery reset generated by an error 126 Netra 240 Server Service Manual December 2005 APPENDIX D Specifications This appendix provides the Netra 240 server specifications This appendix is divided into the following sections m Physical Specifications on page 127 m Environmental Requirements on page 128 m Acoustic Noise Emissions on page 129 m Electrical Specifications on page 129 m NEBS Level 3 Compliance for the DC Powered Server on page 130 m aaa Physical Specifications TABLE D 1 Physical Specifications of the Netra 240 Ser
49. e 119 USB Ports on page 120 SCSI Port on page 121 113 Gigabit Ethernet Ports The Netra 240 server has four autonegotiating 10 100 1000BASE T Gigabit Ethernet system domain ports All four Ethernet ports use a standard RJ 45 connector the transfer rates for which are given in TABLE B 1 FIGURE B 1 shows the pin numbering of the ports and TABLE B 2 describes the pin signals TABLE B 1 Ethernet Connection Transfer Rates Connection Type IEEE Terminology Transfer Rate Ethernet 10BASE T 10 Mbit s Fast Ethernet 100BASE TX 100 Mbits s Gigabit Ethernet 1000BASE T 1000 Mbit s 0 1 2 3 lt e gt 8 1 8 1 8 1 8 1 FIGURE B 1 Gigabit Ethernet Port Pin Numbering TABLE B 2 Gigabit Ethernet Port Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 114 Netra 240 Server Service Manual December 2005 Network Management Port The server has one 10BASE T Ethernet management domain interface labeled NET MGT For information on configuring this port for managing the server with ALOM refer to the Sun Advanced Lights Out Manager User Guide for the Netra 240 Server 817 3174 Caution If you are planning to use the network management NET MGT port you must use a shielded Etherne
50. er 2005 Removing a PCI Card Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Completely remove the air duct and rear fan assembly See Removing or Rotating the Air Duct and Rear Fan Assembly on page 68 Using a No 2 Phillips screwdriver unscrew the PCI lockdown screw on the back of the server FIGURE 5 4 PCI lockdown screw D OOO0o0o0o000000000000000 OOOO o00000000000000 OOOO o0o0oo000000000000000 O 3 OOCOOCOOCOOCO0Oo0o0oo0oo000000000000 71 O OOOO O O OOOOCO OOO 28 OOOO OOOO OC0OO00 OOOOCOO0C0OO e OCOOOO OOOO O0COO0 COOOCOOC OOO O OOOO O3 G 3G 5 OOOO Olke O0000000000 Belo oEsjo o 29Q000 OOOOOO000000 dii ojoo Leal FIGURE 5 4 Location of the PCI Lockdown Screw Chapter 5 Removing and Replacing Miscellaneous Internal Components 77 7 Remove the PCI lockdown bracket on the inside of the server FIGURE 5 5 PCI lockdown bracket FIGURE 5 5 Location of the PCI Lockdown Bracket Netra 240 Server Service Manual December 2005 78 8 Determine which of the PCI cards you are removing from the server a If you are removing one of the two half length PCI cards installed in
51. erface Board 58 Installing the SCSI Interface Board 60 System Configuration Card Reader Cluster 61 Removing the System Configuration Card Reader Cluster 61 Installing the System Configuration Card Reader Cluster 65 Removing and Replacing Miscellaneous Internal Components 67 Air Duct and Rear Fan Assembly 68 Removing or Rotating the Air Duct and Rear Fan Assembly 68 Installing or Closing the Air Duct and Rear Fan Assembly 70 Memory Modules 70 Removing Memory Modules 72 Installing Memory Modules 74 Memory Configuration Rules 74 PCI Cards 76 Removing a PCI Card 77 Installing a PCI Card 80 Power Distribution Board 81 Removing the Power Distribution Board 81 Installing the Power Distribution Board 84 Hardware Cryptographic Module 85 Removing the Hardware Cryptographic Module 85 Installing the Hardware Cryptographic Module 87 System Board Assembly 87 Removing the System Board 87 Contents V Installing a System Board 95 6 System Board Jumper Settings 103 A Illustrated Parts Breakdown 107 Front Panel Components 108 Rotating Service Module Internal and Rear Panel Components 109 Miscellaneous Internal Components 111 B Connector Pinouts 113 Gigabit Ethernet Ports 114 Network Management Port 115 Serial Ports 116 Serial Management Port 116 RJ 45 to DB 9 Adapter Crossovers 117 RJ 45 to DB 25 Adapter Crossovers 118 Serial Port 10101 118 Alarm Port 119 USB Ports 120 SCSI Port 121 C System Configuration Card and OpenBoot Confi
52. ernal Components 91 12 Disconnect the front fan assembly cables from the system board connectors FIGURE 5 15 System board connectors FIGURE 5 15 Detaching the Front Fan Assembly Cables From the System Board Connectors 13 Remove the Hardware Cryptographic Module See Removing the Hardware Cryptographic Module on page 85 92 Netra 240 Server Service Manual December 2005 14 Unscrew and remove the DB 9 and SCSI jackposts on the server back panel FIGURE 5 16 FIGURE 5 16 Removing the DB 9 and SCSI Jackposts From the Server 15 Unscrew the two screws and remove the PCI card support FIGURE 5 17 Chapter 5 Removing and Replacing Miscellaneous Internal Components 93 PCI card support System board 16 Remove the ten screws that secure the system board to the bottom of the chassis FIGURE 5 17 FIGURE 5 17 Removing and Installing a System Board 17 Lift the front of the system board slightly and slide the system board toward the Ethernet and serial connectors come free front of the chassis so that the SCSI from the chassis FIGURE 5 17 18 Lift the system board out of the chassis Netra 240 Server Service Manual December 2005 94 Installing a System Board Caution The system board ships with CPU heat sinks containing fans Before installing the replacement system board into the Netra 240 server chassis you must first remove the fans from the CPU heat sink assemblies 1 Pla
53. face Board Cable and the IDE Cable From the System Board b Unplug the IDE cable from the system board and leave the cable attached at the other end FIGURE 4 5 c Unplug but do not remove the DVD power I C interface ribbon cable from the SCSI interface board d Unplug the bezel cables from the SCSI interface board and move them out of the way 10 Using a No 2 Phillips screwdriver loosen the two green captive screws at the front of the system configuration card reader cluster FIGURE 4 6 11 Grasp the system configuration card reader cluster on the two green grip points lift up and remove FIGURE 4 6 The grip points are visible when viewed from the top of the system configuration card reader cluster with the rotating service module open Chapter 4 Removing and Replacing Rotating Service Module Components 63 System configuration card reader cluster Captive screws FIGURE 4 6 Removing the System Configuration Card Reader Cluster Netra 240 Server Service Manual December 2005 64 10 11 Installing the System Configuration Card Reader Cluster Place the system configuration card reader cluster in position in the rotating service module FIGURE 4 6 Ensure that the four tabs are properly inserted into their locations Using a No 2 Phillips screwdriver tighten the two captive screws to secure the cluster to the rotating service module FIGURE 4 6 Plug the cables back in a Plug the
54. guration Parameters 123 D Specifications 127 Physical Specifications 127 Environmental Requirements 128 Acoustic Noise Emissions 129 Electrical Specifications 129 NEBS Level 3 Compliance for the DC Powered Server 130 Index 131 vi Netra 240 Server Service Manual December 2005 FIGURE 1 1 FIGURE 1 2 FIGURE 1 3 FIGURE 1 4 FIGURE 1 5 FIGURE 1 6 FIGURE 1 7 FIGURE 1 8 FIGURE 2 1 FIGURE 2 2 FIGURE 2 3 FIGURE 2 4 FIGURE 2 5 FIGURE 2 6 FIGURE 2 7 FIGURE 2 8 FIGURE 3 1 FIGURE 3 2 FIGURE 3 3 FIGURE 3 4 Figures Front Panel Components 3 Rotating Service Module Miscellaneous Internal Components and Rear Panel Components 4 Hardware Cryptographic Module and Memory 5 Processor Fans and Heat Sink Assemblies on a Replacement System Board 6 Location of the Front Panel Indicators 9 Hard Drive Indicators 12 Rear Panel Indicators 13 Ethernet Network Indicators 13 Netra 240 Server Tip Hazard 16 On Standby Button and Rotary Switch 17 Rotary Switch Positions 19 Finger Holds on the Bezel 21 Removing the Server Cover 28 Two Methods of Hanging the Detached Cover on a Netra 240 Server 29 Opening the Rotating Service Module 31 Grounding Point in the Server 32 Finger Holds on the Bezel 34 Disconnecting the Bezel Cables 35 Removing and Replacing the Air Filter From the Bezel 37 Removing and Inserting a System Configuration Card 39 vii FIGURE 3 5 FIGURE 3 6 FIGURE 3 7
55. h FIGURE 2 2 An explanation of the rotary positions and server behaviors is provided in TABLE 2 2 The switch positions are shown in FIGURE 2 3 TABLE 2 3 provides the system control rotary switch functions and positions 18 Netra 240 Server Service Manual December 2005 Diagnostics Forced standby coo amp IFEZE S Oy FIGURE 2 3 Rotary Switch Positions TABLE 2 2 Rotary Switch Positions and Server Behaviors Rotary Switch Positions Normal Diagnostics Locked Forced Standby Server Behavior Normal operation Full POST during system boot Disable On Standby button Write protect ALOM Flash PROM Write protect OpenBoot PROM POST Flash PROM Disable suspension to OpenBoot PROM kadb Force server into Standby mode Disable on standby button Disable remote power control Write protect ALOM Flash PROM i When the rotary switch is in the locked position you cannot drop to OpenBoot PROM kadb manually by is suing the break command Chapter 2 Preparing to Service the System 19 The level of deployment security and the level of diagnostic testing for the rotary switch is summarized in TABLE 2 3 TABLE 2 3 System Control Rotary Switch Functions and Positions Function Physically lock front bezel Disable button power control Disable remote power control Force system to the Standby state Write protect ALOM flash PROM Write protect OpenBoot PROM POST flash PROM Force full POST during system boot D
56. heat sink assemblies are present on a field replaceable system board assembly See Appendix A for system board FRU part numbers and Installing a System Board on page 95 for instructions on removing the processor fans during system board installation Optional Components TABLE 1 2 lists the optional server components Note The list of optional components might be updated at any time Refer to the Sun Store M web site http store sun com for the most current list of Netra 240 server supported components 6 Netra 240 Server Service Manual December 2005 TABLE 1 2 Component Storage disk Maximum 2 disks per server Drive Memory Multiple of 2 DIMMs and a Maximum of 4 DIMMs per CPU Sun Crypto Accelerator 500 card Removable media Rackmount kits Wago kit Processor upgrade kit Air filter pack Optional Components Description 73 GB 15K RPM 1 inch SCSI hard drive 146 GB sun Fire 15K drive 512 MB memory expansion 2 x 256 MB DIMMs 1 GB memory expansion 2 x 512 MB DIMMs 2 GB memory expansion 2 x 1 GB DIMMs 512 MB memory expansion 2 x 256 MB SPD 1 0 DIMMs 1 GB memory expansion 2 x 512 MB SPD 1 0 DIMMs 2 GB memory expansion 2 x 1 GB SPD 1 0 DIMMs Sun Crypto Accelerator 500 Internal slim DVD ROM drive Internal slim DVD RW drive 19 inch 2 post rackmount kit 23 inch 2 post rackmount kit 600mm x 600mm rackmount kit 19 inch 4 post slide mount kit Companion part to
57. hing for disks done AVAILABLE DISK SELECTIONS 0 c1t0d0 lt SUN36G cyl 24620 alt 2 hd 27 sec 107 gt pci ic 600000 scsi 2 sd 0 0 cit1idg0 lt SUN36G cyl 24620 alt 2 hd 27 sec 107 gt pci ic 600000 scsi 2 sd 1 0 Specify disk enter its number 7 Determine the label of the new hard drive The label appears in the Ap_Td column of the sample output Type cfgadm al Ap_Id Type Receptacle Occupant Condition ed scsi bus connected configured unknown c0 dsk c0t0g30 CD ROM connected configured unknown el scsi bus connected configured unknown clezdsk eclt0d0 disk connected configured unknown c1 dsk c1t1d0 unavailable connected unconfigured unknown ca scsi bus connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok In the preceding sample output the new drive is Disk 1 44 Netra 240 Server Service Manual December 2005 8 Connect the new drive logically to the operating system Type the following command specifying the correct Ap_Id label for the drive you have installed in this sample command the Ap_ 1d label is for Disk 1 cfgadm c configure c1 dsk c1t1d0 9 Confirm that the drive is now connected and configured cfgadm al Ap_Id cO c0 sk c0t0 0 cl c1 dsk c1t0d0 Clesdsk clt ido c2 usb0 1 usb0 2 Type scsi bus CD ROM scsi bus disk disk scsi bus unknown unknown Receptacle connected connected connected connected connected
58. i t intellectuels relatants a la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels peuvent inclure un ou plus des brevets am ricains num r s a http www sun com patents et un ou les brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y ena Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun AnswerBook2 docs sun com OpenBoot Netra et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabr
59. installed device s In addition if you remove any device and do not install a replacement device prior to rebooting the system you must perform a reconfiguration boot in order for the operating system to recognize the configuration change This requirement also applies to any component that is connected to the system PC bus to ensure proper environmental monitoring This requirement does not apply to any component that is Netra 240 Server Service Manual December 2005 m Installed or removed as part of a hot plug operation m Installed or removed before the operating system is installed m Installed as an identical replacement for a component that is already recognized by the operating system To issue software commands you need to set up an alphanumeric terminal connection a local graphics monitor connection ALOM connection or a TIP connection to the Netra 240 server Caution Before you power on the system make sure that the system doors and all panels are properly installed This procedure assumes that you are accessing the system console using the serial management or network management port For more information refer to the Netra 240 Server Installation Guide 817 2698 Turn on power to any external peripherals and storage devices Read the documentation supplied with the device for specific instructions Turn on power to the alphanumeric terminal or local graphics monitor or log in to the ALOM Turn the rotary
60. ique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits protant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFA ON Ka Adobe PostScript Contents Identifying the Netra 240 Server Components and LEDs 1 Identifying the Netra 240 Server Components 1 Optional Components 6 Identifying the Netra 240 Server LED Indicators 8 Front Panel Indicators 8 Rear Panel Indicators 12 Preparing to Service the System 15 Tip Wa
61. isable suspension to OpenBoot PROM kadb System Control Rotary Switch Position Normali Diagnostics No Locked Yes Forced Standby No Yes Yes Yes No N A N A N A i When the rotary switch is set to the Normal position the OpenBoot PROM diag parameter determines the level of POST that is run ii When set to the Diagnostics position the rotary switch overrides the OpenBoot PROM diag parameter Powering On the Server Do not use this power on procedure if you have just added any new internal option or external storage device or if you have removed a storage device without replacing it To power on the system under those circumstances you must initiate a reconfiguration boot For those instructions see Initiating a Reconfiguration Boot on page 24 Caution Never move the system when the system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it 1 Establish a connection to the system console If you are powering on the system for the first time connect a terminal to the serial management port For more information on establishing a connection refer to the Netra 240 Server Installation Guide 817 2698 2 Connect the server to a power source Once connected the server automatically goes into Standby power mode 20 Netra 240 Server Service Manual December 2005 Note As soon as the input power cables are connected to the system the
62. its open position FIGURE 2 4 Ensure that the rotary switch is in the Normal or Diagnostics position FIGURE 2 3 Netra 240 Server Service Manual December 2005 5 Press and release the On Standby button on the bezel FIGURE 2 2 The system begins an orderly software system shutdown Note Pressing and releasing the On Standby button initiates an orderly software shutdown Pressing and holding the button for four seconds causes an immediate hardware shutdown Whenever possible initiate an orderly shutdown Forcing an immediate hardware shutdown can corrupt the hard drive and cause loss of data 6 Wait for the front panel green Activity LED to go out Refer to FIGURE 1 5 for the location of the Activity LED 7 Disconnect both power input cables This is the only way to remove power from the server Electrical power is present when the server is in Standby mode Caution As long as the power input cables are connected potentially hazardous energy is present inside the server 8 Close the bezel Powering Off the Server Remotely To issue software commands set up an alphanumeric terminal connection a local graphics monitor connection ALOM connection or a TIP connection to the Netra 240 server You can power off the system remotely either from the ok prompt or from the ALOM sc gt prompt Caution Applications running on the Solaris platform can be adversely affected by a poorly executed system shutdo
63. l times while the system is running If you remove a system configuration card while the system is running the system powers off within 30 seconds Caution Avoid contact with the gold terminals on the underside of the card Caution Never remove the system configuration card while the server is booting or running the Solaris software Before removing or inserting the system configuration card remove power from the server or put it into Standby mode Removing a System Configuration Card Power off the server See Powering Off the Server on page 22 If you are swapping configuration information from one server to another you must power off both servers before proceeding 2 Open the front bezel FIGURE 3 1 38 Netra 240 Server Service Manual December 2005 Cut and remove the tie wrap that secures the system configuration card and remove the card from the system configuration card reader FIGURE 3 4 Note Once the system configuration card is inserted into the system configuration card reader secure a new tie wrap to discourage accidental or unintentional removal of the card Tie wrap So oo 22222 System configuration card System configuration card reader FIGURE 3 4 Removing and Inserting a System Configuration Card Inserting a System Configuration Card Insert the system configuration card into the system configuration card reader FIGURE 3 4 Replace the tie wr
64. ling the Power Distribution Board Insert the power distribution board in the server chassis FIGURE 5 8 Using a No 2 Phillips screwdriver secure the power distribution board to the server using the two retaining screws FIGURE 5 8 Connect the power distribution board cable to the SCSI interface board FIGURE 5 8 Connect the power distribution board wiring harness to the three connectors on the system board FIGURE 5 8 Caution The power supplies contain pinch points Be very careful when opening and closing the levers on the power supplies Keep your hands and fingers away from the base and sides of the levers For more information about these pinch points refer to the power supply labels Insert the two power supply units in the power supply unit bays Slide each power supply unit into the server until you feel it engage with the power distribution board Ensure that the lever does not return to a vertical position until the power supply unit engages with the power distribution board If the lever returns to vertical the power supply unit does not engage correctly Press the lever up on each power supply unit until it clicks Returning the lever to a vertical position engages the power supply unit with the power distribution board inside the server Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installi
65. lt detected Major fault cleared TABLE 1 5 Indicator and Relay Labels Minor Alarm2 User Alarm3 Alarm Indicators and Dry Contact Alarm States Continued System Alarm Relay Relay Indicator Application or Indicator Indicator NC V NOVY Color Server State Condition or Action State State State State Comments Amber Application User sets Minor On Open Closed Minor state alarm on fault detected User sets Minor Off Closed Open Minor alarm off fault cleared Amber Application User sets User On Open Closed User fault state alarm on detected User sets User Off Closed Open User fault alarm offi cleared i The user can shut down the system using commands such as init0 and init This does not include the system power shutdown ii Based on a determination of the fault conditions the user can turn the alarm on using the Solaris platform alarm API or ALOM CLI For more information on the alarm API refer to the Netra 240 Server System Administration Guide part no 817 2700 and for more in formation on ALOM CLI refer to the Sun Advanced Lights Out Manager Software User s Guide for the Netra 240 Server part no 817 3174 iii The implementation of this alarm indicator state is subject to change iv NC state is the normally closed state This state represents the default mode of the relay contacts in the normally closed state v NO state is the normally open state This state represents the default mode of the rela
66. marks of Sun Microsystems Inc in the U S and in other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2005 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propr
67. missions on a Netra 240 server are as follows m Operating acoustic noise is 7 0 B LWAd 1B 10dB m Idling acoustic noise is 7 0 B LWAd 1B 10dB Declared noise emissions are in accordance with ISO 9296 standards Electrical Specifications TABLE D 3 gives operating power limits for the DC version of the Netra 240 server and TABLE D 4 provides the limits for the AC version of the server TABLE D 3 DC Operating Power Limits and Ranges Description Limit or Range Operating Input Voltage Range 40 VDC to 75 VDC Maximum Operating Input Current 15 A 40 V Maximum Operating Input Power 571 W TABLE D 4 AC Operating Power Limits and Ranges Description Limit or Range Operating Input Voltage Range 90 264 VAC Operating Frequency Range 47 63 Hz Maximum Operating Input Current 6 5 A 100 VAC Maximum Operating Input Power 556 W Note The figures for the maximum operating current are provided to help you specify the fusing and cabling you need to deliver power to your equipment However these figures represent worst case scenarios Appendix D Specifications 129 NEBS Level 3 Compliance for the DC Powered Server Telcordia certified that the DC powered version of the Netra 240 server meets NEBS Level 3 requirements per SR 3580 including the appropriate sections of GR 63 CORE Network Equipment Building System Requirements Physical Protection and GR 1089 CORE Electromagnetic Compatibility and Electrical Safety Generic
68. n TABLE C 1 Parameter screen rows ttya mode ttyb mode output device input device auto boot on error load base auto boot boot command diag file diag device boot file boot device use nvramrc nvramrc security mode security password security badlogins post trigger diag script Default 34 9600 8 n 1 9600 8 n 1 ttya ttya false 16384 true boot none net none disk net false none none none none power on reset none OpenBoot PROM Configuration Parameters Stored on the System Configuration Card Continued Description Sets number of rows on screen ttya baud rate bits parity stop handshake ttyb baud rate bits parity stop handshake Console output device Console input device If true boots client program on firmware error s If false does not boot on firmware error Address If true boots automatically after power on or reset Action following a boot command File from which to boot if diag switch is true Device from which to boot if diag switch is true File to boot if diag switch is false Device s from which to boot if diag switch is false If true executes commands in NVRAMRC during server startup Command script to execute if use nvramrc is true Firmware security level options none command or full Firmware security password if security mode is not non
69. n 19 21 forced standby position 19 functions 20 locked position 19 22 normal position 19 21 positions and server behaviors 18 rotating service module tip warning 15 S SCSI interface board 58 green captive screw 59 60 hard drive 58 installing 60 removing 58 server back panel jackposts 93 100 slot DVD drive 48 specifications 127 acoustic noise emissions 129 electrical 129 environmental 128 NEBS compliance 130 physical 127 power limits 129 storage environment 128 Sun Services system configuration card SCC lost 38 replacement 38 Sun Store web site 6 system board 87 134 Netra 240 Server Service Manual December 2005 CPU heat sink assembly 95 installing 95 jumper locations 103 jumper settings 103 default 103 PCI riser card assembly remove 88 removing 87 ten screws installing 100 ten screws securing 94 system configuration card SCC 38 faulty 38 host ID 38 inserting 39 lost 38 MAC address 38 OpenBoot PROM configuration parameters 123 removing 38 replacement card 38 Sun Services 38 tie wrap 39 40 system configuration card reader cluster 61 green captive screws 63 65 erip points 63 installing 65 removing 61 system status LEDs activity 21 T temperature requirements 128 tie wrap 39 40 tip warning power supply unit 15 rotating service module 15 U user alarm indicator 11
70. nents 108 miscellaneous internal components 111 rotating service module internal and rear panel components 109 PCI card 76 full length 76 half length 76 installing 80 removing 77 PCI cards supported 7 PCI lockdown bracket 78 81 PCI lockdown screw 77 81 PCI riser card assembly green captive screws 88 101 removing 88 PCI slots populate 76 physical specifications 127 populate PCI slots 76 ports Ethernet 114 SCSI 121 serial 116 USB 120 power distribution board 81 installing 84 removing 81 retaining screws 83 84 power off server 22 to 24 power on server 20 to 22 power supply unit 49 bay 50 dual redundant 49 installing 50 removing 49 tip warning 15 R radiation caution DVD drive 45 reconfiguration boot 24 relay state normally closed NC 11 normally open NO 11 removing air duct and rear fan assembly 68 air filter 36 alarm board 54 bezel assembly 34 Index 133 DVD drive 46 front fan assembly tray 56 hard drive 40 hardware cryptographic module 85 memory modules 72 PCI card 77 PCI riser card assembly system board 88 power distribution board 81 power supply unit 49 SCSI interface board 58 system board 87 system configuration card SCC 38 system configuration card reader cluster 61 retaining screws power distribution board 83 84 retaining standoff hardware cryptographic module 85 87 rotary switch 16 diagnostics positio
71. ng the Server Cover on page 29 Power on the server See Powering On the Server on page 20 Netra 240 Server Service Manual December 2005 Hardware Cryptographic Module The optional hardware cryptographic module clips onto the Netra 240 server system board For more information see the documentation that is shipped with the optional hardware cryptographic module Removing the Hardware Cryptographic Module Power off the server See Powering Off the Server on page 22 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Remove all PCI cards from the PCI riser card assembly if required See Removing a PCI Card on page 77 Locate the retaining standoff that secures the hardware cryptographic module onto the system board FIGURE 5 10 Chapter 5 Removing and Replacing Miscellaneous Internal Components 85 Optional hardware cryptographic module Retaining standoff FIGURE 5 10 Removing and Installing the Hardware Cryptographic Module 7 Squeeze the retaining standoff to compress it 8 Lift the hardware cryptographic module away from the chassis FIGURE 5 10 86 Netra 240 Server Service Manual December 2005 Installing the Hardware Cryptographic Module 1
72. odules 74 CPU heat sink assembly fan removal 95 to 100 system board 95 critical alarm indicator 10 D DC power 131 operating ranges 129 device trees rebuilding 26 diagnostics position rotary switch 19 disk drive caution 20 DVD drive 45 catches 46 clip 48 DVD ROM 45 DVD RW 45 filler 47 installing 47 radiation caution 45 removing 46 slot 48 DVD ROM DVD drive 45 optional 45 DVD RW DVD drive 45 optional 45 E electrical specifications 129 environmental specifications 128 F fan removal CPU heat sink assembly system board 95 to 100 filler DVD drive 47 hard drive 40 forced standby position rotary switch 19 front fan assembly tray 56 green captive screw 57 installing 57 removing 56 full length PCI card 76 G grip points system configuration card reader cluster 63 grounding stud 32 H half length PCI card 76 handle hard drive 43 132 Netra 240 Server Service Manual December 2005 hard drive 40 bay 43 catch 42 43 filler 40 handle 43 installing 43 removing 40 SCSI interface board houses 58 Sun Low Voltage Differential LVD SCSI hard drive 40 hardware cryptographic module 85 documentation 85 installing 87 optional component 85 removing 85 retaining standoff 85 87 host ID system configuration card SCC 38 l identifying components 1 LED indicators 8 front panel 8 rear panel 12 idling noise acou
73. onnector Signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 2 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send If you need to connect to the SERIAL MGT port using a cable with either a DB 9 or a DB 25 connector use a supplied adapter to perform the crossovers given for each connector The supplied RJ 45 to DB 9 and RJ 45 to DB 25 adapters are wired as described in TABLE B 6 and TABLE B 7 RJ 45 to DB 9 Adapter Crossovers TABLE B 6 RJ 45 to DB 9 Adapter Crossovers Serial Port RJ 45 Connector DB 9 Adapter Pin Signal Description Pin Signal Description 1 RTS 8 C15 2 DTR 6 DSR d TXD 2 RXD 4 Signal Ground 5 Signal Ground 5 Signal Ground 5 Signal Ground 6 RXD 3 TXD 7 DSR 4 DTR 8 CTS 7 RTS Appendix B Connector Pinouts 117 RJ 45 to DB 25 Adapter Crossovers TABLEB 7 RJ 45 to DB 25 Adapter Crossovers Serial Port RJ 45 Connector DB 25 Adapter Pin Signal Description Pin Signal Description 1 RTS 5 CTS 2 DTR 6 DSR 3 TXD 3 RXD 4 Signal Ground 7 Signal Ground 5 Signal Ground vi Signal Ground 6 RXD 2 TXD 7 DSR 20 DTR 8 CTS 4 RTS Serial Port 10101 The port labeled 10101 accepts a DB 9 connector Use this port for general purpose serial data transfers FIGURE B 4 shows the pin numbering of the serial port and TABLE B 8 describes the pin signals 1 5 OOOOO OOOO 6 9 FIGURE B 4 Serial Port 10101 Pin Numbering TABLE B 8 Serial Por
74. ot on page 24 Accessing Internal Components on page 27 Accessing Rotating Service Module Components on page 30 Avoiding Electrostatic Discharge on page 32 Note Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server Tip Warning Caution When the Netra 240 server is removed from the rack and placed on a table for servicing do not pull the server too far out with the rotating service module open or the server could tip over When the rotating service module is open do not remove both the power supply units and the system board from the server or the server will tip over 15 FIGURE 2 1 Netra 240 Server Tip Hazard Controlling Server Power You must open the bezel to access the On Standby button and the rotary switch The On Standby button controls only the power state of the server It does not isolate the server from its electrical power source Turning the power off does not disable the ALOM For information on controlling server power using software refer to the Sun Advanced Lights Out Manager Software User s Guide for the Netra 240 Server 817 3174 The On Standby button is a momentary switch and has two operation modes m Press and immediately release m Press and hold down for more than 4 seconds The On Standby button does not power off the server It toggles the server between on and standby FIGURE 2 2 The result
75. owering On the Server on page 20 70 Memory Modules There are eight DIMM slots on the system board with four DIMM slots adjacent to each CPU socket Because memory is installed as matched DIMM pairs these slots are divided into two DIMM banks per CPU see FIGURE 5 2 for their locations Therefore CPU0 has four corresponding DIMM slots divided into two banks Bank0 and Bank1 CPU1 has four corresponding DIMM slots divided into two banks BankO and Bankl Netra 240 Server Service Manual December 2005 Rear of server Re oo TE cPuopIMM slots o BankO Bank A OA B 4 4 F 8 CPU1 Banko Bank1 CPU1 DIMM slots FIGURE 5 2 System Board CPUs and Corresponding Memory Locations Chapter 5 Removing and Replacing Miscellaneous Internal Components 71 72 Memory is available in DIMM pairs For a list of the available memory options see Miscellaneous Internal Components on page 111 m To install one or more new memory modules in your server go to Installing Memory Modules on page 74 m To replace faulty memory modules in the server first go to Removing Memory Modules on page 72 to remove the faulty memory module s then go to Installing Memory Modules on page 74 to install the replacement memory module s Removing Memory Modules Power off the server See Powering Off the Server on page 22 Remove the server cover See
76. ows the slots for the upper half length PCI cards and FIGURE 5 7 shows the slots for the lower full length PCI card 3 If you are installing the lower full length PCI card pull up on the handle for the PCI card support and slide the PCI card support completely against the PCI card FIGURE 5 7 4 Reattach the PCI lockdown bracket and tighten the PCI lockdown screw FIGURE 5 5 and FIGURE 5 4 5 Install the air duct and rear fan assembly See Installing or Closing the Air Duct and Rear Fan Assembly on page 70 6 Close the rotating service module See Closing the Rotating Service Module on page 31 7 Install the server cover See Installing the Server Cover on page 29 8 Power on the server See Powering On the Server on page 20 Power Distribution Board The power distribution board distributes power to the components in the Netra 240 server Removing the Power Distribution Board 1 Power off the server See Powering Off the Server on page 22 2 Disconnect the power input cables from both power supply units Chapter 5 Removing and Replacing Miscellaneous Internal Components 81 82 Remove the server cover See Removing the Server Cover on page 27 Open the rotating service module See Opening the Rotating Service Module on page 30 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Disconnect
77. perly grounded antistatic strap Caution Printed circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions Note Illustrations might contain optional components that are not available on all standard configurations of the Netra 240 server This chapter gives removal and replacement procedures for the following components Bezel Assembly on page 34 Air Filter on page 36 System Configuration Card on page 38 Hard Drives on page 40 DVD Drive on page 45 Power Supply Unit on page 49 33 34 Bezel Assembly The bezel assembly includes the bezel the server status indicator board the alarm LEDs and the hinges FIGURE 3 1 The assembly is replaced as a single unit Removing the Bezel Assembly Power off the server See Powering Off the Server on page 22 Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 3 1 E U aS co X AAAA IAC X Le aS JOOS SS DDOOOOOCECECECC CC XOOOOOOCCKKRCE X X X OOG X XX XXXXXXXXXXXXXX 9 O CRITICAL QOOQOOOOOOQOOQOO00OO0O000 cy QQQ OO 20
78. rd must have a minimum of one DIMM pair installed in CPUO DIMM Bank0O see FIGURE 5 2 a When installing additional memory see TABLE 5 1 and TABLE 5 2 for the proper installation order of the DIMM pairs TABLE 5 1 DIMM Pair Installation Order for a Single Processor Server DIMM Pair System Board DIMM Bank First DIMM pair CPU0 DIMM Bank0 Second DIMM pair CPU0 DIMM Bank1 TABLE 5 2 DIMM Pair Installation Order for a Dual Processor Server DIMM Pair System Board DIMM Bank First DIMM pair CPU0 DIMM Bank0 Second DIMM pair CPU1 DIMM Bank0 Third DIMM pair CPUO0 DIMM Bank1 Fourth DIMM pair CPU1 DIMM Bank1 74 Netra 240 Server Service Manual December 2005 Prepare the server for servicing if you have not done so already a Power off the server See Powering Off the Server on page 22 b Remove the server cover See Removing the Server Cover on page 27 c Close the rotating service module See Opening the Rotating Service Module on page 30 d Ensure that the server is properly grounded See Avoiding Electrostatic Discharge on page 32 e Rotate the air duct and rear fan assembly up See Removing or Rotating the Air Duct and Rear Fan Assembly on page 68 Note that you only have to rotate the assembly up not remove it from the server Locate the correct memory socket FIGURE 5 3 Ensure that the socket latches are open Press the memory module in the memory socket Press down
79. rning 15 Controlling Server Power 16 Powering On the Server 20 Powering On the Server Remotely 22 Powering Off the Server 22 Powering Off the Server Remotely 23 Powering Off the System From the ok Prompt 23 Powering Off the System From the ALOM System Controller Prompt 24 Initiating a Reconfiguration Boot 24 Accessing Internal Components 27 Removing the Server Cover 27 Installing the Server Cover 29 Accessing Rotating Service Module Components 30 Opening the Rotating Service Module 30 Closing the Rotating Service Module 31 Avoiding Electrostatic Discharge 32 Removing and Replacing Front and Rear Panel Components 33 Bezel Assembly 34 Removing the Bezel Assembly 34 Installing the Bezel Assembly 35 Air Filter 36 Removing the Air Filter 36 Installing the Air Filter 37 System Configuration Card 38 Removing a System Configuration Card 38 Inserting a System Configuration Card 39 Hard Drives 40 Removing a Hard Drive 40 Installing a Hard Drive 43 DVD Drive 45 Removing a DVD Drive 46 Installing a DVD Drive 47 Power Supply Unit 49 Removing a Power Supply Unit 49 Installing a Power Supply Unit 50 Removing and Replacing Rotating Service Module Components 53 Alarm Board 54 Removing the Alarm Board 54 Installing the Alarm Board 55 Netra 240 Server Service Manual December 2005 Front Fan Assembly Tray 56 Removing the Front Fan Assembly Tray 56 Installing the Front Fan Assembly Tray 57 SCSI Interface Board 58 Removing the SCSI Int
80. s of these actions are summarized in TABLE 2 1 16 Netra 240 Server Service Manual December 2005 O00 COOOL A On Standby button Rotary switch FIGURE 2 2 On Standby Button and Rotary Switch Chapter 2 Preparing to Service the System 17 Server Power State On with Solaris software running On with Solaris software not running Standby Off The server immediately goes into Standby mode as soon as it is connected to a power source As long as it remains connected to the power source the server stays in either the Standby or On power state An explanation of the power states is provided in TABLE 2 1 TABLE 2 1 On Standby Button Power States Actions and Results Description Press and Release Press Down for More than 4 Seconds Server is connected Software performs orderly Server enters Standby state to a power source shutdown Server enters directly and the power is Standby state enabled Server is connected No effect Server enters Standby state to a power source directly and the power is enabled Server is connected Server enters On power Server enters On power state to a power source state but the power is not enabled Server is not No effect No effect connected to a power source Power cable is disconnected Note The only way to remove power totally from the server is to disconnect the power cable Open the front bezel for access to the rotary switc
81. s to the components beneath the air duct and rear fan assembly or if you want to completely remove the assembly from the server refer to FIGURE 5 1 for both sets of instructions a If you want to gain access to components beneath the air duct and rear fan assembly push the tab on the right of the assembly to the rear of the system then rotate it up and out of the way a If you want to completely remove the air duct and rear fan assembly from the server a Push the tab on the right of the assembly to the rear of the assembly and rotate the assembly up b Unplug the two lower cables from the system board c Dislodge the assembly from the rear supports and slide it out of the system Netra 240 Server Service Manual December 2005 Air duct and rear fan assembly Removing the Assembly Rotating the Assembly Removing Rotating the Air Duct and Rear Fan Assembly z FIGURE 5 69 Chapter 5 Removing and Replacing Miscellaneous Internal Components Installing or Closing the Air Duct and Rear Fan Assembly Slide the air duct and rear fan assembly into position Plug in the two lower cables from the system board FIGURE 5 1 Rotate the assembly back in position and press down to snap the locking tab Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Power on the server See P
82. s to the heat sink and remove the fans FIGURE 5 22 Two screws secure each fan Set the fans and screws aside after removing them from the heat sink FIGURE 5 22 Removing the Heat Sink Fans Chapter 5 Removing and Replacing Miscellaneous Internal Components 99 100 10 11 12 13 Carefully replace the heat sink on the CPU socket and secure the heat sink by first attaching the rear clips and then pushing down the two front fasteners to the CPU socket FIGURE 5 23 Fastener Rear clip FIGURE 5 23 Replacing the Heat Sink on the CPU Socket If your system board has two CPU heat sinks repeat Step 3 through Step 7 for the second heat sink Position the new system board so that the SCSI Ethernet and serial connectors are firmly positioned in their slots at the rear of the chassis and insert the board into the chassis FIGURE 5 17 Install all ten of the system board screws Do not put any screws in the holes for the PCI card slide retainer These holes are identified by a circle printed around their circumference Replace the PCI card support and install the two screws that secure it FIGURE 5 17 Ensure that the arrow embossed on the slider points to the rear of the server Install and secure the DB 9 and SCSI jackposts to the server back panel FIGURE 5 16 Install the Hardware Cryptographic Module See Installing the Hardware Cryptographic Module on page 87 Netra 240 Server Service M
83. stic specifications 129 inserting system configuration card SCC 39 installing air duct and rear fan assembly 70 air filter 37 alarm board 55 bezel assembly 35 DVD drive 47 front fan assembly tray 57 hard drive 43 hardware cryptographic module 87 memory modules 74 PCI card 80 power distribution board 84 power supply unit 50 SCSI interface board 60 system board 95 system configuration card reader cluster 65 J jackposts DB 9 93 100 SCSI 93 100 server back panel 93 100 jumper locations system board 103 jumper settings system board 103 default 103 L LEDs activity system status LED 21 local graphics monitor remote power off 23 25 remote power on 22 locked position rotary switch 19 M MAC address system configuration card SCC 38 major alarm indicator 10 memory 70 memory modules configuration rules 74 installing 74 removing 72 minor alarm indicator 11 moving the system caution 20 22 N NEBS compliance 130 normal position rotary switch 19 normally closed NC relay state 11 normally open NO relay state 11 NVRAM OpenBoot PROM configuration 123 O On Standby button 16 power state 18 OpenBoot PROM configuration NVRAM 123 OpenBoot PROM configuration parameters system configuration card SCC 123 opening the server 27 operating noise acoustic specifications 129 P parts breakdown illustrated 107 front panel compo
84. supply labels Removing a Power Supply Unit At the ALOM prompt type sc gt removefru y PS Where n is the power supply unit identifier 1 or 2 For example to replace power supply unit 1 you would enter sc gt removefru y PS1 When the blue OK to Remove LED on the back of the power supply unit lights up you can safely remove the unit See FIGURE 1 7 for the location of the LED indicators for the power supply unit Disconnect the power input cable from the power supply unit being replaced Caution Do not remove the power input cable from the remaining power supply unit Doing so causes the system to go through an immediate ungraceful shutdown Pull the lever on the back of the power supply unit down FIGURE 3 8 This disconnects the power supply unit from the power distribution board inside the server Chapter 3 Removing and Replacing Front and Rear Panel Components 49 50 A Y S 7 AYO ON le A 7 ra E 222 TEE ey fy yx A I 2 OOO Lever Power supply unit FIGURE 3 8 Removing a Power Supply Unit Slide the power supply unit out of the server chassis by pulling on the lever FIGURE 3 8 Installing a Power Supply Unit Insert the power supply unit in the power supply unit bay Slide the power supply unit into the server until you feel it engage with the power distribution board inside Ensure that the lever
85. switch to the Diagnostics position Use the Diagnostics position to run power on self test POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new part s you just installed See Controlling Server Power on page 16 for information about rotary switch settings Press the On Standby button to power on the system If you are logged in to the sc gt prompt switch to the ok prompt Type sc gt console When the system banner is displayed on the system console immediately abort the boot process to access the system ok prompt The system banner contains the Ethernet address and host ID To abort the boot process use one of the following methods m Hold down the Stop or L1 key and press A on your keyboard m Press the Break key on the terminal keyboard m Use the UNIX command tip to send a break signal to the system console by typing the characters m Type the break command at the sc gt prompt Chapter 2 Preparing to Service the System 25 26 V 10 If you have not done so already disable the OpenBoot automatic boot operation ok setenv auto boot false ok reset all You must set the auto boot variable to false and issue the reset all command to ensure that the system correctly initiates upon reboot If you do not issue these commands the system might fail to initialize because the boot process was aborted in Step 6 Optional Re enable the OpenBoot
86. t 10101 Connector Signals Pin Signal Description Pin Signal Description 1 Data Carrier Detect 6 Data Set Ready 2 Receive Data y Request to Send 3 Transmit Data 8 Clear to Send 4 Data Terminal Ready 9 Ring Indicate 5 Ground 118 Netra 240 Server Service Manual December 2005 Alarm Port The alarm port on the alarm rear transition card uses a standard DB 15 connector In a telecommunications environment use this port to connect to the central office alarming system FIGURE B 5 shows the pin numbering of the alarm port and TABLE B 9 describes the pin signals ALARM O O O O O O O O FIGURE B 5 Alarm Port Pin Numbering TABLE B 9 Alarm Connector Signals Pin Service Pin Service 1 INPUTO 9 ALARM1_NC 2 INPUTO 10 ALARM1_COM 3 NC 11 ALARM2_NO 4 NC 12 ALARM2_NC 5 ALARMO_NC 13 ALARM2_COM 6 ALARMO_NO 14 ALARM3_NO 7 ALARMO_COM 15 ALARM3_COM 8 ALARM1_NO CHASSIS FRAME GND Appendix B Connector Pinouts 119 USB Ports The server has two USB ports for attaching supported USB 1 1 compliant devices FIGURE B 6 shows the pin numbering of the USB ports and TABLE B 10 describes the pin signals 1 4 1 4 e mrrrm m mtamtam USB 0 USB 1 FIGURE B 6 USB Ports Pin Numbering TABLE B 10 USB Connector Pin Signals Pin Signal Description 1 5 V 2 DAT 3 DAT 4 Ground 120 Netra 240 Server Service Manual December 2005 SCSI Port The SCSI port is a multimode Ultra 160SCSI interface To operate
87. t cable to maintain your server s NEBS compliance The cable s shield must be grounded at both ends 8 1 FIGURE B 2 Network Management Port Pin Numbering TABLE B 3 Network Management Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix B Connector Pinouts 115 Serial Ports The server has two serial ports labeled SERIAL MGT and 10101 TABLE B 4 lists the default serial connection settings for both serial ports TABLE B 4 Default Serial Connection Settings Parameter Setting Connector SERIAL MGT or 10101 Rate 9600 baud Parity None Stop bits 1 Data bits 8 Serial Management Port The serial management connector labeled SERIAL MGT is an RJ 45 connector that can be accessed from the back panel This port is the default connection to the system and you should use this port only for server management Caution You must use a shielded Ethernet cable to maintain your server s NEBS compliance The cable s shield must be grounded at both ends FIGURE B 3 shows the pin numbering of the serial management port and TABLE B 5 describes the pin signals 116 Netra 240 Server Service Manual December 2005 SERIAL MGT 8 1 FIGURE B 3 Serial Management Port Pin Numbering TABLE B 5 Serial Management RJ 45 C
88. ted on the bezel and are repeated on the back panel The components with LED indicators to convey status are the dry contact alarm card power supply units Ethernet port and hard drives Details on the network link indicators and the network speed indicators are also provided Front Panel Indicators TABLE 1 4 to TABLE 1 6 provide details about the indicators on the front panel and a description of the dry contact alarm states of the Netra 240 server See FIGURE 1 5 and FIGURE 1 6 for the location of the front panel indicators 8 Netra 240 Server Service Manual December 2005 Service required Locator Activity Dry contact p alarm card ao indicators BOTS ss QOOQOHOOOOOOOO JJ O00000000000000000000000000 PQAOQOOOOOO 01010101010 OO 0990 cme FIGURE 1 5 Location of the Front Panel Indicators TABLE 1 4 Server Status Indicators Front and Rear Panels Indicator LED Color LED State Meaning Activity Green On The server is powered up and running the Solaris Operating System Solaris OS Off Either power is not present or Solaris software is not running Service Amber On The server has detected a problem and Required requires the attention of service personnel Off The server has no detected faults Locator White On A continuous light turns on and identifies the server from others in a rack when the ALOM setlocator command is used Chapter 1 Identifying the Netra 240 Server Components and LEDs 9 T
89. tem Board Assembly on page 87 Netra 240 Server Service Manual December 2005 Illustration FIGURE 1 2 FIGURE 1 1 FIGURE 1 2 FIGURE 1 1 FIGURE 1 1 FIGURE 1 2 FIGURE 1 1 FIGURE 1 3 FIGURE 1 3 FIGURE 1 2 FIGURE 1 2 FIGURE 1 2 FIGURE 1 3 FIGURE 1 2 FIGURE 1 1 FIGURE 1 2 FIGURE 1 2 FIGURE 1 4 Hard drives a DVD drive System configuration card Air filter Bezel assembly FIGURE 1 1 Front Panel Components Chapter 1 Identifying the Netra 240 Server Components and LEDs 3 Customer Air duct and installed PCI cards rear fan assembly l Power supply units SCSI interface board System configuration card reader cluster behind SCSI interface board Power distribution board Rotating service module Front fan assembly Alarm board behind front panel FIGURE 1 2 Rotating Service Module Miscellaneous Internal Components and Rear Panel Components 4 Netra 240 Server Service Manual December 2005 Optional hardware cryptographic module a O E D gt FIGURE 1 3 Hardware Cryptographic Module and Memory 5 Identifying the Netra 240 Server Components and LEDs Chapter 1 Processor fans and heatsink assemblies System board assembly FIGURE 1 4 Processor Fans and Heat Sink Assemblies on a Replacement System Board Note The Netra 240 server comes installed with heat sink assemblies and no processor fans on the system board s However processor fans and
90. terface Board Cable and the IDE Cable From the System Board 91 Detaching the Front Fan Assembly Cables From the System Board Connectors 92 Removing the DB 9 and SCSI Jackposts From the Server 93 Removing and Installing a System Board 94 Location of the CPU Heat Sink Assemblies 95 Detaching the Fan Power Cables 96 Unlocking the Heat Sink Fasteners 97 viii Netra 240 Server Service Manual December 2005 FIGURE 5 21 FIGURE 5 22 FIGURE 5 23 FIGURE 6 1 FIGURE A 1 FIGURE A 2 FIGURE A 3 FIGURE B 1 FIGURE B 2 FIGURE B 3 FIGURE B 4 FIGURE B 5 FIGURE B 6 FIGURE B 7 FIGURE C 1 Lifting the Heat Sink From the CPU Socket 98 Removing the Heat Sink Fans 99 Replacing the Heat Sink on the CPU Socket 100 Location of Jumpers on the Netra 240 System Board 105 Illustrated Parts Breakdown Front Panel Components 108 Rotating Service Module Internal and Rear Panel Components 109 Illustrated Parts Breakdown Miscellaneous Internal Components 111 Gigabit Ethernet Port Pin Numbering 114 Network Management Port Pin Numbering 115 Serial Management Port Pin Numbering 117 Serial Port 10101 Pin Numbering 118 Alarm Port Pin Numbering 119 USB Ports Pin Numbering 120 SCSI Port Pin Numbering 121 Location of the System Configuration Card 123 Figures ix x Netra 240 Server Service Manual December 2005 TABLE 1 1 TABLE 1 2 TABLE 1 3 TABLE 1 4 TABLE 1 5 TABLE 1 6 TABLE 1 7 TABLE 1 8 TABL
91. then up to remove it from the rotating service module Chapter 4 Removing and Replacing Rotating Service Module Components 59 60 Installing the SCSI Interface Board When standing in the front of the server place the SCSI interface board into position in the rotating service module FIGURE 4 3 Align the six tabs on the SCSI interface board then slide the assembly down and to the right to lock into position Tighten the captive screw to secure the board to the rotating service module FIGURE 4 3 Attach and route the bezel cables the SCSI interface cable the DVD power I2C interface ribbon cable the alarm board cable and the SCSI interface board power cable to the SCSI interface board FIGURE 4 3 Close the rotating service module See Closing the Rotating Service Module on page 31 Install the server cover See Installing the Server Cover on page 29 Grip the bezel at the two finger holds and rotate it down to its open position FIGURE 2 4 Install the hard drives back into the drive bays See Installing a Hard Drive on page 43 Refer to the notes that you took earlier in the procedure to install the hard drives back into the proper bays Power on the server See Powering On the Server on page 20 Netra 240 Server Service Manual December 2005 System Configuration Card Reader Cluster The system configuration card reader cluster includes the DVD drive b
92. ver Netra 240 Server Dimensions Measurements Height 2 rack units RU 3 44 inches 87 4 mm Width without bezel 16 73 inches 425 mm Width with bezel 17 4 inches 442 mm Depth from front bezel to system board connectors 19 0 inches 483 mm Depth to rear of power supply unit handle 20 06 inches 509 5 mm Weight approximate with full configuration 36 lbs 16 33 kg not including PCI cards and mounting brackets Weight approximate with full configuration 41 lbs 18 6 kg including PCI cards and mounting brackets 127 Environmental Requirements You can operate and store the system safely in the conditions detailed in TABLE D 2 TABLE D 2 DC and AC Server Operating and Storage Specifications Specification Operating Storage Ambient 5 C 41 F to 40 C 104 F 40 C 40 F to 70 C 158 F temperature Short termi 5 C 23 F to 55 C 131 F Relative 5 to 85 relative humidity Up to 93 relative humidity noncondensing humidity noncondensing 38 C 100 4 F max wet bulb Short termi 5 to 90 relative humidity noncondensing but not to exceed 0 024 kg water ke dry air 0 053 Ibs water 2 205 lb dry air Altitude Up to 3000 m 9842 4 ft Up to 12000 m 39369 6 ft i Short term no more than 96 hours temperature and humidity limits apply to servers with altitudes up to 1800 m 5905 44 ft 128 Netra 240 Server Service Manual December 2005 Acoustic Noise Emissions The acoustic noise e
93. wered off skip to Step 6 in these procedures Use the following instructions in conjunction with the c gadm M man page Netra 240 Server Service Manual December 2005 1 Check that the hard drive you want to remove is visible to the operating system format Searching for disks done AVAILABLE DISK SELECTIONS 0 c1it0d0 SUNS6G cyl 24620 alt 2 hd 27 sec 107 gt pci lic 600000 scsi 2 sd 0 0 c1t1 d0 lt SUN36G cyl 24620 alt 2 hd 27 sec 107 pci ic 600000 scsi 2 sd 1 0 Specify disk enter its number 2 Determine the correct Ap_Id label for the hard drive that you want to remove cfgadm al Ap_Id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c0Ot0d0 CD ROM connected configured unknown ont scsi bus connected configured unknown Glerdsk ele0d0 disk connected configured unknown 6l jek cItEI6 6 dask connected configured unknown CZ scsi bus connected unconfigured unknown usb0 1 unknown empty unconfigured usb0 2 unknown empty unconfigured Caution Before proceeding you must remove the hard drive from all its software mount positions and delete any swap areas in use on the disk If the drive is the system boot device do not proceed further with these instructions Do not attempt to unconfigure the boot disk 3 Unconfigure the hard drive that you intend to remove Use the unconfigure command and specify the device you intend to remove For example if it is Disk 1
94. wn Ensure that you stop and exit applications Then shut down the operating system before powering off the system Powering Off the System From the ok Prompt 1 Before getting to the ok prompt notify users that the system will be powered off 2 Back up the system files and data if necessary Chapter 2 Preparing to Service the System 23 24 Get to the ok prompt See Initiating a Reconfiguration Boot on page 24 At the ok prompt issue the following command ok power off Powering Off the System From the ALOM System Controller Prompt Log in to the ALOM Determine whether Solaris software is running by executing the showplatform ALOM command If Solaris software is running then go to Step 3 otherwise go to Step 4 If Solaris software is running notify users that the system will be powered off and back up the system files and data if necessary Issue the following command For more information on powering off from the ALOM system controller prompt including an immediate forced shutdown refer to the Sun Advanced Lights Out Manager Software User s Guide for the Netra 240 Server 817 3174 Information on ALOM is also available in the Netra 240 Server System Administration Guide 817 2700 Initiating a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly
95. y contacts in the normally open state In all cases when the user sets an alarm a message is displayed on the console For example when the critical alarm is set the following message is displayed on the console SC Alert CRITICAL ALARM is set Note that in some instances when the critical alarm is set the associated alarm indicator is not lit This implementation is subject to change in future see Footnote of TABLE 1 5 Chapter 1 Identifying the Netra 240 Server Components and LEDs 11 12 Hard drive indicators Activity Unused Ready to remove FIGURE 1 6 Hard Drive Indicators TABLE 1 6 Hard Drive Indicators Indicator LED Color LED State Activity Green Flashing Off Unused Ready to remove Blue On Off Rear Panel Indicators ene tetetetete Component Status Active SCSI transactions No activity Reserved for future use Ready to remove Not ready to remove TABLE 1 7 to TABLE 1 9 below provide details about the indicators on the rear panel of the Netra 240 server See FIGURE 1 7 and FIGURE 1 8 for the location of the rear panel indicators Netra 240 Server Service Manual December 2005 Power supply units PSO PS1 H E R ZS CS HI SOOO a 9 ogi 2 o 9000 odo 2 kA Server status Power supply indicators indicators FIGURE 1 7 Rear Panel Indicators Ethernet network speed indicator Ethernet network link indicator FIGURE 1 8 Ethernet Network Indicators

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