DF3215 6902520159 Plug-In 32" Firebox with Purifire Service Manual
Contents
1. Press the ENTER button on the zx Purifire function Press the left or right direction button to select LOW or HIGH 4 Press the Y up direction button to turn the Purifire ON press the down X direction button to turn the Purifire OFF 5 Press ENTER to return to the main menu NOTE The Purifire can also be turned On Off by pressing the E Purifire On Off button Sleep Timer oS The Sleep Timer automatically shuts off the fireplace after a preset time from 30 minutes to 8 hours 1 To set the sleep timer press the sleep timer EN button 2 Pressing the sleep timer button repeatedly will increase the sleep timer by 30 minute increments 3 The fireplace will automatically turn OFF when the sleep timer reaches 0 minutes 4 The sleep timer can be cancelled at any time by pressing the sleep timer Es button repeatedly until the sleep timer display disappears and the room temperature display is shown Programmable Heater Setting The heater thermostat can be programmed to suit your individual needs by using the INDIVIDUAL DAY SETTING When going through the programmable heater setting for the first time the display screen on the remote will read The programmable heater has 2 program settings P1 and P2 Program 1 P1 is to be used for your comfortable room setting and Program 2 P2 is to be used as your set back energy saving temperature Once the heater has been programmed and the program has be2. cots LOGSET AND LED HARNESS Partially Reflective Glass Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Slide fireplace out from mantel 2 Lay fireplace on its back 3 Remove the 10 Philips screws that attach the bottom panel to the fireplace as shown in Figure 9 There are two 2 screws along the bottom edge of each side two 2 screws immediately behind the front trim piece on each side and two 2 screws along the back bottom edge of the fireplace NOTE Use caution when removing bottom panel as there are components attached to the panel which are hard wired within the fireplace chassis NOTE The bi fold doors are supported by the bottom panel When pulling the bottom panel away from the chassis do so carefully so that the doors do not get damaged 4 Carefully remove bottom panel from fireplace and swivel it outwards to the right so as to keep wiring connected but allowing sufficient room to work 5 Slide the bi fold doors out of the top frame track and set aside 6 Disconnect the log set LED wire harness 7 Remove the six 6 Philips scr
3. 2 Usethe direction buttons on the remote control to move the cursor to amp 3 Press and hold ENTER for 4 5 seconds Mendisplay will flash 4 Press the right or left direction button to select the day of the week MonTue Wed Thu Fri Sat Sun 5 Press the v up direction button and the hour display to flash 6 Press the right or left direction button to select the hour 7 Press the v up direction button and the minute display will flash 8 Press the right or left direction button to select the minute 9 Press the v up direction button and the set temperature display will flash 10 Press the right or left direction button to select the temperature setting 11 Press the v up direction button and the P1 indicator will 12 13 14 15 16 17 change to P2 and the hour display will flash Repeat steps 5 10 for the P2 setting Press the v up direction button and the individual day programmed will flash Press the right direction button for each additional required program day Repeat steps 5 14 for the remaining individual days Press ENTER Press the v up direction button to turn the programmable heater function ON and press the x down direction button to turn the programmable heater function OFF Press ENTER to return to the main menu NOTE When programmable heater function is ON the red indicator light is illuminated on the firebox and the PRG display will ap
4. On Off switch located inside the fireplace in the upper right hand corner is in the ON position 4 Setthe 3 position manual control to the Remote position left position 5 Press and hold the initialization button on the unit 6 While holding the initialization button press the flame heat ON OFF button or the Purifire ON OFF button E on the remote control 7 Release the initialization button on the unit 8 Press the Flame Heat On Off button to turn the Flame Heat function ON or press the Purifire On Off B button to turn the Purifire function ON Frequency Interference If the fireplace does not respond properly to the remote control the remote operating frequency may need to be reset The remote control can send another frequency code to the Remote Control Receiver to eliminate interference 1 Press the Flame Heat On Off button A to turn the Flame Heat ON 2 Press the ENTER button on the remote control the middle display will flash amp 3 Use the direction buttons on the remote control to move the cursor to A and press ENTER 4 Press and hold the initialization button on the unit Figure 4 Room Temperature Set Temperature Remote Display 5 Press and hold left direction button on the remote control 6 Adescending bar graph will appear on the screen 7 The green indicator light will flash on the unit when the new frequency code has been stored 8 Release left di
5. Power Cord to the Neutral N terminal of the Remote Control Receiver The other side of the Power Cord will have stamped writing in the rubber sheath and is live Connect this side of the Power Cord to the bottom terminal of the On Off Switch 17 Reassemble firebox 18 Replace firebox back into mantel and plug in 15 16 Figure 22 Neutral black wire from power cord ribbed side to N terminal of Remote Control Receiver Live black wire from power cord smooth side to bottom terminal of On Off Switch Figure 21 White wire from Cutout to top middle terminal of element Red wire from motor s upper left terminal to P1 Blue wire from motor s lower left terminal to P3 Black wire from front terminal of element to P2 _ eet di White wire looped from right terminal of motor to upper terminal of element Black wire from lower back terminal of element to P4 4 Leg CI berg H Sr 15 Enlarged view of Heater Assembly and Remote Control Receiver Long white wire from Cutout 17 Troubleshooting Guide PROBLEM CAUSE
6. and steel curtain 5 Locate the On Off Switch mounted on the top of the fireplace on the right side Figure 13 and disconnect the two 2 wiring clips noting their original locations Depress the two 2 retainer clips on the sides of the switch and push the switch through the sheet metal and into the fireplace display cavity Remove from the front of the fireplace Properly orient the new switch and push it through the sheet metal from inside the firebox Push until the retainer clips on either side of the switch snap into place Re connect the two 2 wire clips to the back of the switch 9 Reassemble in the reverse order as above Switchboard Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove the firebox from the mantel 2 Remove the eight 8 Philips screws that fasten the top cover to the rest of the firebox There are three 3 screws on each side along the top edge and two 2 screws on the back along the top edge Figure 12 3 Flip the top panel over and rest it on the top of the fireplace CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired
7. and twist the rubber bushing off of the motor shaft Remove the motor by unscrewing the two 2 Philips screws that attach the motor to the mounting bracket Figure 15 Discard old Flicker Motor Pick up new Flicker Motor and cut wire leads to 3 1 2 inch long with wire cutters Using one of the supplied wire connectors from the Replacement Part Kit place one 1 yellow wire from the new Flicker Motor and the yellow wire cut in step 9 into each terminal Secure the wire connector by crimping the 3M symbol with pliers 10 11 12 13 14 IMPORTANT Only handle the log set by the ember bed Figure 15 Flicker Rod Light Assembly oN Flicker Motor Exploded view used for clarity 14 Pull on end of wires to ensure a strong connection Repeat the process for the four 4 remaining wires ENSURE THAT ALL WIRES ARE PAIRED BY COLOUR IN EACH CONNECTOR 15 16 17 Properly orient and secure the replacement Flicker Motor to the bracket with screws removed in step 10 Replace rubber bushing on motor shaft Replace Flicker Rod Reassemble firebox in reverse order as above and replace in mantel 18 19 20 Light Harness Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin A WARNING Disconnect pow
8. to turn the Purifire function On Press the Q to decrease the Purifire speed or the R to increase the speed Press the H button to turn the Purifire function off NOTE To turn the Flame amp Heat and Purifire off press both control buttons simultaneously G Flame amp Heat On Off Press the G 9 button to turn the Flame amp Heat function on When B is higher than A the heat will come on To turn the heat off lower B so that it s setting is lower than A The default temperature setting is 72 F 22 C NOTE When using the remote control the heater runs on a thermostat Press the J or I button to adjust B Once the desired set temperature is reached the heater will turn off The heater will cycle on and off to maintain the desired set temperature Not applicable on DF3215NH model fireplaces Disable Heat If desired depending on the season the heater on the unit can be disabled The remainder of the controls will operate in the same fashion To Disable Press J and O at the same time The temperature setting on the remote will no longer be visible NOTE The heat will not work in manual controls either To Enable Press J and Q at the same time The temperature setting will now be visible again Child Lock 1 Depress tab on the battery cover on the back of the remote control and remove the battery cover Figure 2 2 Move Child Lock tab to the right to lock the remote control 3 Move Chil
9. 0600RP Defective Remote Control Receiver Replace Remote Control Receiver Initialize See RP list for Remote Control and Remote Control Receiver specific receiver Build up of dirt dust in the Heater Ensure that exterior intake louvers and firebox Assembly cavity are free of dirt dust Defective Heater Assembly Replace Heater Assembly 2200490600RP Normal Operation Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on The heater is burning off any dust ac cumulated during manufacturing or operation Normal Operation Small glowing sections of the element are con sidered normal Defective heater assembly If larger glowing sections are causing the heater 2200490600RP to trip the thermal cutout unplug unit discon tinue use and replace heater assembly Dirty Heater Assembly Ensure that exterior intake louvers and firebox cavity are free of dirt dust Defective Heater Assembly Replace Heater Assembly 2200490600RP Flicker rod hitting or rubbing against Ensure rod is straight and mounted properly internal components in the bracket spinning freely away from other components Replace if necessary Defective Flicker Motor Replace Flicker Motor 3000240200KIT 19
10. Do not exceed 25 Watts per bulb To access the upper light bulb area 1 Open the Bi fold doors 2 Remove upper light bracket with a screwdriver Figure 7 3 Replace bulb 4 Reassemble in the reverse order as above Purifire Filter Figure 8 The Purifire filter supplied in your fireplace is reusable and washable The filter should be cleaned or replaced on average once a year To clean the filter gently tap filter on a hard surface to dislodge any loose dirt or debris then clean with water No soap or cleaning products are recommended The filter size is 20 inches x 10 inches x 1 inch rated at MERV 10 If using an after market filter follow the manufacturers recommended replacement instructions To replace filter 1 Open the Bi fold doors 2 Remove the three 3 mounting screws from the Air Filter Bracket 3 Remove the Air Filter Bracket assembly from the firebox 4 Slide Filter out of Air Filter Bracket 5 Replace filter and reassemble in reverse order as above NOTE If after market air filter is used ensure it is installed according to the manufacturer s recommended instructions Glass Cleaning The glass is cleaned in the factory during the assembly operation During shipment installation handling etc the glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the glass can be cleaned with a damp cloth To preven
11. Power Cord Replacement 0 0 00 c eee eee eee ees 16 Troubleshooting Guide 18 Always use a qualified technician or service agency to repair this fireplace NOTE Procedures and techniques that are considered important enough to emphasize amp CAUTION Procedures and techniques which if not carefully followed will result in damage to the equipment amp WARNING Procedures and techniques which if not carefully followed will expose the user to the risk of fire serious injury or death Operation Electric Fireplace Manual Control The manual controls for the fireplace are located in the upper right hand corner Figure 1 Figure 1 T Initialization Button b Indicator Light A On Off Switch The On Off switch controls the electricity supply to the unit When the switch is in the I position the unit is ON and when the switch is in the O position the unit is OFF B 3 Position Switch Remote left position The unit is operated with the remote control Flame center position The flame effect is turned on Flame amp Heat right position The flame effect and heater are turned ON simultaneously When the manual control is in the Flame amp Heat position the heater does n
12. SOLUTION PART NUMBER Circuit breaker trips or Short in unit wiring fuse blows when unit is Improper circuit current rating Additional appliances may exceed the current turned on rating of the circuit breaker or fuse Plug unit into another outlet or install unit on a dedicated 15 amp circuit Unit turns on or off by itself Improper operation Full Feature Refer to Operation Section Check Occupancy Remote Sensor Settings Remote Control has a similar fre Change the frequency of the Remote Control quency to other remotes in the area See Operation Section Defective Remote Control Receiver Replace Remote Control Receiver Initialize See RP list for Remote Control and Receiver specific receiver Lights dim in room while Unit is drawing close to circuit cur Move the unit to another outlet or install unit on the unit is on rent rating a dedicated 15 amp circuit Power Cord gets warm Normal Operation The power cord may get slightly warm to the touch when the heater is on Defective Power Cord Replace Power Cord if cord gets hot to the 4100040400RP touch Appearance m Fireplace does not turn on Improper operation Refer to Operation Section E Manually No incoming power from the electri Check fuse breaker panel cal wall socket Defective On Off Switch Replace On Off Switch 2800070700RP Defective Remote Switchboard Replace Remote Switchboard 3000320300RP Fireplace does not turn on Improper operation Refer to Operation Section b usi
13. X Dimplex Better solutions through innovation Service Manual 32 Purifire Fireplace Model Numbers DF3215 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this Lo Aig 2207 manual to prevent personal injury or property damage Dimplex North America Limited 1367 Industrial Road e Cambridge ON Canada N1R 7G8 1 888 346 7539 e www dimplex com In keeping with our policy of continuous product development we reserve the right to make changes without notice 2014 Dimplex North America Limited Feb 15 12 Aug22 14 OO 0000HR0 4 Table of Contents Operates S es eect sete see eee es DI TI 101707271 7227 7 T0500 3 EE MERE ce eee tenes soe TE To TTD 9 Exploded Parts Diagram sis i3 aiio AE anode deat ee ed d 10 Replacement Parts LISER b Reb E EROR eke bbe EORR n 10 Ae ebe ele un EE 11 Partially Reflective Glass Replacement 0c eau 12 On Off Switch Replacement 12 Switchboard Replacement are xr RR ES a 13 Flicker Motor Flicker Rod Replacement ssn 13 Light Harness Replacement 0 0 00 cee eee ee eens 14 Remote Control Replacement 0 0 0 0 ccc ee ees 15 Heater Assembly Cutout Replacement 0c eee eee 15
14. control the green indicator light is activated on the firebox The default setting for the Purifire is set at low speed Press the Purifire On Off button E to turn the Purifire function OFF NOTE OFF at the same time press both simultaneously to turn To turn the Flame Heat and Purifire ON or eu control buttons Setting the Clock O 1 Press the ENTER button the middle display Z will flash 2 Use the direction buttons on the remote control to move the cursor to the clock and press the ENTER button A day of the week will flash Use the left or right direction button to select the day of the week 5 Press the v up direction button and the hour display will flash 6 Use the left or right direction button to select the hour 7 Press the v up direction button and the minute display will flash 8 Use the left or right direction button to select the minute 9 Press ENTER to return to the main menu Setting the Temperature A 1 Press the ENTER button the middle display zx will flash 2 Use the direction buttons on the remote control to move the cursor to A and press ENTER 3 Use the left or right direction button to select between F and C 4 Press ENTER to return to the main menu dius 4 Press the Flame Heat button to turn the Flame Heat ON Dm 2 Press the ENTER button the middle display will flash 3 Use the direction buttons on the remot
15. d Lock tab back to the left to unlock the remote control 4 Replace the battery cover NOTE To temporarily unlock the remote control press in order I then J then K When the remote control s backlight is illuminated the Child Lock is bypassed When the backlight is off the Child Lock is re activated Remote Control Full Feature The remote control has a range of approximately 50 ft 15 25m it does not have to be pointed at the fireplace and can pass through most obstacles including walls It is supplied with 243 independent frequencies to prevent interference with other units Battery Installation 1 Depress tab on the battery cover on the back of the remote control and remove battery cover Install 3 AAA batteries into the remote control Included 3 Replace the battery cover NOTE The remote control has a battery backup time of 24 hours The batteries can be removed for up to 24 hours before the remote control will require re initialization NOTE When the Low Battery icon is present on the remote control it is recommended to replace the batteries promptly to maintain full functionality of the remote fireplace Figure 4 ZC Batteries must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area Initializing Reprogramming Remote Control 1 Plug power cord into 120 volt wall outlet 2 Turn ON the electrical power at the circuit breaker 3 Ensure the
16. d life Group replacement will reduce the number of times you need to open the unit to replace light bulbs Care must be taken when removing the Log Set as the Log Set contains LED s and wires To access the lower light bulb area Figure 5 1 Open the Bi fold doors 2 Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Glass IMPORTANT Only handle the Log Set by the Ember Bed NOTE Log Set fits tightly into firebox Some force may be necessary to remove 3 Set Log Set in front of firebox 4 Disconnect the Log Set LED wire harness from unit 5 Lift the left side of the flicker rod out of the mounting bracket 6 Examine the bulbs to determine which bulbs require replacement 7 Unscrew bulbs counter clockwise 8 Insert new bulbs 9 Install the left side of the flicker rod into the mounting bracket 10 Reconnect the Log Set LED Wire Harness 11 Replace the Log Set by inserting the rear tab of the Ember Bed under the Partially Reflective Glass and pushing down on the front edge of the Ember Bed until it snaps into place Figure 6 NOTE Ensure the Log Set is installed tightly under the back ledge to prevent light leakage 12 Close the Bi fold doors Upper Light Bulb Requirements Quantity of two 2 clear chandelier or candelabra bulbs with an E 12 small socket base 25 Watt rating
17. e control to move the cursor to and press ENTER 4 Press the v up direction button to turn the firelight ON press the K down direction button to turn the firelight OFF 5 Press ENTER to return to the main menu Flame Speed A 1 Press the Flame Heat button e to turn the Flame Heat ON 2 Press the ENTER button the middle display will flash 3 Use the direction buttons on the remote control to move the cursor to and press ENTER 4 Repeatedly press the left or right direction buttons to decrease or increase the flame speed NOTE The bar graph located on the top of the display screen indicates the speed range of the flame 5 Press ENTER to return to the main menu Light Dimmer t 1 Press the Flame Heat button to turn the Flame Heat ON 2 Press the ENTER button the middle display will flash 3 Use the direction buttons on the remote control to move the cursor to and press ENTER 4 Repeatedly press the left or right direction button to decrease or increase the brightness of the upper lights NOTE The bar graph located on the top of the display screen indicates the upper light brightness range Ambient Light Sensor f When the room gets darker the upper lights dim allowing for a more desirable and realistic flame effect The ambient light sensor is located in the bottom of the remote Figure 4 1 Press the Flame Heat button to turn the Flame Heat ON 2 Press the ENTER bu
18. en turned ON the temperature can only be changed by either turning the program OFF or by pressing the Flame Heat On Off button see programming individual day setting section to turn program OFF and or temporary manual override section NOTE When the occupancy sensor function is ON it will also override the programmable heater setting Personal Program Schedule Before programming the heater use the personal program schedule below to determine which time and temperature settings meet your schedule Use a pencil to be able to revise your records each time you are required to change your program settings Temp Monday Tuesday wedesdy Thursday Friday saturday sunday Temporary Manual Override To temporarily change the current set temperature without affecting the current programs 1 Press the Flame Heat On Off button A the PRG display will disappear Day 2 Press the right or left direction button to select the set temperature 3 To cancel the temporary manual override press the Flame Heat On Off button and the programmed settings will be reactivated Programming Individual Day Setting The Individual Day setting allows the user to program the heater thermostat to operate at a select time and temperature for each day of the week individually Mon Tue Wed Thu Fri Sat Sun 1 Press the ENTER button the middle display zx will flash
19. er before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Slide fireplace out from mantel 2 Lay fireplace on its back 3 Remove the 10 Philips screws that attach the bottom panel to the fireplace as shown in Figure 9 There are two 2 screws along the bottom edge of each side two 2 screws immediately behind the front trim piece on each side and two 2 screws along the back bottom edge of the fireplace NOTE Use caution when removing bottom panel as there are components attached to the panel which are hard wired within the fireplace chassis NOTE The bi fold doors are supported by the bottom panel When pulling the bottom panel away from the chassis do so carefully so that the doors do not get damaged 4 Carefully remove bottom panel from fireplace and swivel it outwards to the right so as to keep wiring connected but allowing sufficient room to work 5 Slide the bi fold doors out of the top frame track and set aside 6 Disconnect the log set LED wire harness 7 Remove the 4 screws that secure the light assembly to the bottom pane Figure 15 8 Remove the light bulbs and place in a safe place 9 Remove the ring at the base of each light harness that secures the harness to the assembly 10 Cut and strip the light assembly wires that run to the top of the firebox 11 Cut and strip the new light assembly wires 12 Using the provided wire connectors connect the ex
20. ews that hold the log set support bracket in place Refer to Figure 10 for a side view of the fireplace showing screw locations NOTE Some fireplaces have these three points riveted if this is the case use a 1 8 inch drill bit to drill out the rivet 8 Remove the log set and set aside 9 Referring to Figure 11 the sides of the log set support bracket are aligned within the rubber extrusions of the fireplace Slide the bracket directly out the bottom of the fireplace and set aside Slide Partially reflective glass down and out the bottom of the fireplace Align sides of replacement Partially reflective glass with grooves of rubber extrusions and with brick effect facing out towards the front of the fireplace slide Partially reflective glass up into the fireplace The Partially reflective glass should slide into a holding track just beneath the filter Figure 9 10 11 Rear view of fireplace 12 Slide Log Set Support Bracket back into place the sides of the bracket line up with the grooves of the rubber extrusions Figure 11 Reinstall Log Set while support bracket is loose within fireplace The back edge of the Log Set should fit under the bottom edge of the Partially reflective glass and the front edge of the Log Set should fit in behind the top inside edge of the Log Set Support Bracket Figure 6 Install Log Set Support Bracket using the six 6 screws from step 7 or if rivets were origi
21. fire High Speed t The set temperature buttons are not operational on the DF3215NH model fireplaces C Upper Light Level Indicator Press the G Si button to turn the Flame amp Heat on Repeatedly press the L or K button to increase or decrease the brightness of the upper lights To activate the Upper Light continue pressing L until the Upper Light On bar icons are shown on the display Screen To shut the Upper Light off continue pressing the K button until the Upper Light has no bar icons shown in the display D Flame Speed Control E Press the G button to turn the Flame amp Heat on Press the N button to increase the speed of the flame Press the M button to decrease the speed of the flame E Slow Start Fading Embers Control The Slow Start function simulates a starting fire The function is automatically programmed for 30 seconds and the timer setting cannot be changed The Fading Embers function simulates a fire going out The Fading Embers timer can be set to 1 5 or 10 minutes Press the P button to turn the Slow Start Fading Embers function on Press the P button repeatedly to set the Fading Embers timer to 1 5 or 10 minutes Press the O button to turn the Fading Embers timer function off F Purifire Speed When the Purifire function is on the Purifire symbol will flash When off the symbol will be solid The default setting for the Purifire is low speed Press the H button
22. g allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin A WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove the firebox from the mantel 2 Remove the eight 8 Philips screws that fasten the top cover to the rest of the firebox There are three 3 Screws on each side along the top edge and two 2 screws on the back along the top edge Figure 12 3 Flip the top panel over and rest it on the top of the fireplace CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 4 Disconnect the two 2 wire connections leading from the existing power cord One 1 leads to the bottom terminal of the On Off Switch the other leads to the Neutral terminal on the Remote Control Receiver mounted to the underside of the Top Panel Figure 21 Using pliers squeeze the sides of the plastic wire clamp on the inside of the fireplace and push it and the power cord through the chassis Figure 21 Release clamp from power cord and remove cord from fireplace Feed replacement power cord through opening in the access panel and secure with clamp The wide blade of the power plug is designed to be neutral and is connected to the cord side with ridges in the rubber of the cord Connect this side of the
23. isting wires from the top of the firebox to the stripped wires of the new light assembly 13 Reassembly the firebox in the revers order as above and replace in the mantel Remote Control Replacement Remote Controls require no replacement procedure however a re initialization procedure may need to be followed Refer to Page 3 for the Remote Initialization procedure Tools Required Phillips Head Screwdriver AA CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin A WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove the firebox from the mantel 2 Remove the eight 8 Philips screws that fasten the top cover to the rest of the firebox There are three 3 screws on each side along the top edge and two 2 screws on the back along the top edge Figure 12 3 Flip the top panel over and rest it on the top of the fireplace CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 4 Locate the Remote Control Receiver on the right side of the upturned top panel Figure 17 5 Remove the one 1 white one 1 orange one 1 black wire lead four 4 cable connectors and the one 1 white ribbon cable from the Remote Control Receive
24. nally in place use the screws supplied with RP kit for Partially reflective glass Reconnect the LED Wire Harness for the Log Set Reassemble the bottom panel of the fireplace following steps 1 5 in reverse order On Off Switch Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin A WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons 1 Remove the firebox from the mantel 2 Remove the eight 8 Philips screws that fasten the top cover to the rest of the firebox There are three 3 screws on each side along the top edge and two 2 screws on the back along the top edge Figure 12 13 15 16 Figure 10 Front of Fireplace C 3 Screws to remove per side Figure 11 SR Partially Reflective Glass Rubber Extrusions Log Set Support Bracket WELL These edges of bracket slide into grooves of extrusions Steel Curtain Log Set and Bottom Panel removed for clarity 12 3 Flip the top panel over and rest it on the top of the fireplace CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 4 Open the bi fold doors
25. ng the Remote Control Remote Control not initialized to Initialize the Remote Control fireplace Loose wiring Check wiring connections Po Remote Control not working Install new batteries into the Remote Control Initialize Remote Control Replace Remote Control or Remote Control See RP list for Receiver where necessary Initialize Remote specific remote Control Receiver and Remote Control and receiver eeng creck wring comneoions D Defective Remote Control Receiver Replace Remote Control Receiver Initialize See RP list for Remote Control and Receiver specific receiver Defective Log Set Replace Log Set 0439070100RP Flame Shudder Defective Flicker Motor Replace Flicker Motor 3000240200KIT Light leaking around the Log set not positioned properly Check log set for proper fit BEE log set 18 PROBLEM SOLUTION PART NUMBER Heater is not turning off Manually Heater is not turning on Manually Heater is turning off after a couple of minutes of operation Heater emits an odor Heater fan turns on but heater lacks heat Heating element is glow ing red Excessive noise with the heater on Grinding or excessive noise with the heater off Improper operation Refert Operation Sesion Remote Control and Remote Control Receiver specific receiver Heater has been disabled Refer to Operation Section for instructions to enable heater Defective Heater Assembly Replace Heater Assembly 220049
26. om terminal of Heater Element top panel Figure 18 Disconnect all six 6 wire connections at the side of the Heater Assembly noting all of their original positions Turn the top panel over and while supporting the Heater Assembly and panel in one hand remove the four 4 heater mounting screws Figure 19 Carefully separate the Heater Assembly from the top panel as the Cutout is mounted to the Heater Assembly Figure 20 Remove the Philips screw that holds the Cutout to the Heater Assembly Replace the cutout if required Follow wiring reference in Figure 20 NOTE Reassemble in reverse order from this point if repair is complete Continue if replacing Heater Assembly 9 Remove the three 3 Mounting Brackets as shown in Figure 20 Each bracket will be attached to the Heater Assembly by two 2 Philips screws 10 Attach the Cutout to the new Heater Assembly using the same screw removed in step 8 11 Reattach the Heater Assembly to the top panel using the four 4 screws from step 6 12 Using Figure 20 as a reference as well as notes made in step 5 reconnect the six 6 wire connections between the Heater Assembly and Remote Control Receiver 13 Reattach the Top Panel to the fireplace using the eight 8 screws removed in step 2 14 Insert fireplace back into mantel 16 Power Cord Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicin
27. ontrol receiver to eliminate interference 1 Simultaneously press the Slow Start button and the Purifire Low Speed button on the remote control CODE will appear on the remote display screen 2 Release the Slow Start button and the Purifire Low Speed button 3 Press and hold the initialization button on the unit Press the amp button on the remote and release the initialization button Your remote will now have a different frequency communicating with the fireplace Remote Control Functions All letter references are to Figure 3 B Set Temperature Press G button to turn the fireplace on Press J to raise thermostat Press I to lower the thermostat Press both J and I to change F to C Not applicable on DF3215NH model fireplaces Figure 3 oH g S do D Mie 9 1 amp Q GC Dimplex A Room Temperature J Temperature Up B Set Temperature K Upper Light Dimmer Down C Upper Light Level Indicator L Upper Light Dimmer Up D Flame Speed Control M Flame Speed Down E Slow Start Fading Embers N Flame Speed Up Control O Slow Start Fading Embers Offi F Purifire Speed P Slow Start Fading Embers G Flame amp Heat On Off On Timer Cycle H Purifire On Off Q Purifire Low Speed Temperature Down R Puri
28. ot run on the remote operated thermostat When the heater is ON the red indicator light is activated on the firebox and the fan and heater are running on low NOTE When the On Off switch is in the Flame and Flame amp Heat positions the fireplace unit will not operate with the remote control Flame only function of DF3215NH Resetting The Temperature Cutoff Switch Should the heater overheat an automatic switch will turn the heater off and it will not come back on without being reset The temperature cutoff switch can be reset by unplugging the unit waiting 5 minutes and plugging the unit back in Not applicable on DF3215NH model fireplaces AA CAUTION If you need to continuously reset the heater unplug the unit and call Dimplex North America Limited at 1 888 346 7539 for technical support Remote Control Multifire The remote control has a range of approximately 50 ft 15 25m It does not have to be pointed at the fireplace and can pass through most obstacles including walls It is supplied with 243 independent frequencies to prevent interference with other units Battery Installation 1 Depress tab on the battery cover on the back of the remote control and remove battery cover Figure 2 2 Install two 2 AAA batteries into the remote control included 3 Ensure child lock is in the unlocked position 4 Replace the battery cover NOTE When the symbol is present on the remote control it is
29. pear on the remote control NOTE Press the ENTER button at any time to exit and return to the main menu Figure 5 Light Bulbs LED Wire Harness Figure 6 Back Ledge m Rear Front Tab Side Section Edge Figure 7 Upper Light Screw Upper Light Bracket O Maintenance WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire electric shock or damage to persons Light Bulb Replacement Allow at least five 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin Light bulbs need to be replaced when you notice a dark section of the flame or when the clarity and detail of the log ember bed exterior disappears There are four 4 bulbs under the log set which generate the flames and embers and two 2 bulbs above the log that illuminate the log exterior Lower Light Bulb Requirements Quantity of four 4 clear chandelier or candelabra bulbs with an E 12 small socket base 60 Watt rating Example GE 60BC or Philips 60 CTC Do not exceed 60 Watts per bulb Helpful Hints It is a good idea to replace all light bulbs at one time if they are close to the end of their rate
30. r as shown in Figure 17 noting their original locations The four 4 cable connectors all use different sized plugs reinstallation will not be difficult NOTE The Antenna Wire is permanently attached to the fixed daughter card of the Remote Control Receiver Figure 17 Do not attempt to remove 6 The Remote Control Receiver is fastened to the underside of the top panel by seven 7 Mounting Studs one 1 in each corner and three 3 down off center as shown in Figure 16 Either squeeze each mounting studs clasps to release or use side cutters to cut and remove each of the Mounting Studs on the board NOTE If mounting studs are cut replacement mounting studs will need to be inserted through the top panel Replacement Mounting Studs are supplied 7 Remove both ends of each cut Mounting Stud from the remote control receiver and the top panel 8 Properly orient the new Remote Control Receiver Run the Antenna Wire out the side of the fireplace as it had 15 been and re connect all of the wiring connections refer to notes taken in step 5 and Figure 16 14 Reassemble in the reverse order as above Heater Assembly Cutout Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to
31. recommended to replace the batteries promptly to maintain full functionality of the remote control and fireplace The remote control has a battery backup time of only several hours Batteries must be recycled or disposed of properly Check with your Local Authority or Retailer for recycling advice in your area Figure 2 Batteries us Unlocked Locked CH jd B jill rH Child Lock Tab Child Lock Initializing Reprogramming Remote Control 1 Plug power cord into 120 Volt wall outlet 2 Ensure the On Off switch located in the switch box in the fireplace in the upper right hand corner is in the On e position 3 Setthe 3 Position Switch to the Remote position left position 4 Press and hold the initialization button on the unit 5 While holding the initialization button press the Flame Heat On Off button amp or the Purifire On Off P button on the remote control 6 Release the initialization button on the unit 7 Press the Flame Heat On Off button amp to turn the Flame Heat function On or press the Purifire On Off button p to turn the Purifire function ON Frequency Interference If the fireplace does not respond properly to the remote control the remote operating frequency may need to be reset The remote control can send another frequency code to the remote c
32. rection button on the remote control 9 Release the initialization button on the unit Batteries 10 Press ENTER to return to the main menu ight Direction Button 11 Press the Flame Heat On Off button ie to turn the Flame Heat function ON or press Down Direction Button Sleep Timer Flame Heat On Off Butto Purifire On Off Butto Occupancy Sensor Ambient Light Sensor the Purifire On Off button E to turn the Purifire function ON Remote Control Functions Flame Heat On Off Button Press the Flame Heat On Off button E to turn the Flame Heat function ON When the heater function is ON the K icon is displayed on the remote control in the upper left hand corner When this icon is displayed the red indicator light is activated on the firebox The default temperature setting is 72 F 22 C Press the Flame Heat On Off button the Flame Heat function OFF NOTE When using the remote control the heater runs on a thermostat Press the or direction keys to adjust the set temperature Once the desired set temperature is reached the heater will turn OFF The heater will cycle ON and OFF to maintain the desired set temperature Purifire On Off Button Press the Purifire On Off button 5 to turn the Purifire function ON When the Purifire function is ON and the Heater Dy icon is NOT displayed on the remote
33. reduce the risk of electric shock or damage to persons 1 Remove the firebox from the mantel 2 Remove the eight 8 Philips screws that fasten the top cover to the rest of the firebox There are three 3 screws on each side along the top edge and two 2 screws on the back along the top edge Figure 12 3 Flip the top panel over and rest it on the top of the fireplace AA CAUTION Use caution when flipping top panel over as there are components attached to the top panel which are wired to the internal cavity of the fireplace 4 Locate the Heater Assembly in the center of the upturned Figure 17 View of underside of Top Panel White Wire to Heater Assembly Cable Connectors 4 L gt l Antenna Wire al Black Wire to Power Cord b E i En S OL eg Orange Wire to On Off Switch White ribbon cable to Switchboard Mounting Studs 7 Figure 18 Heater Assembly Figure 19 Top section of fireplace Screws to remove for Heater Assembly 4 Figure 20 Mounting Brackets 3 lt N White wire to Remote Control Gm eg Receiver Cutout White wire from left fa side of Cutout to 2 bott
34. rtain Rod 8800250400RP Bi fold Doors Kit 6902560100RP Bi fold Door Replacement Pivot Kit 9600330100RP Wiring Diagram On Off er Switch A LIVE JP16 NEUTRAL oat Power Cord pa cil ps P PIN 3 CED Lo D Ei Lot ED OG a E aw D KEZ 5 HULUW N3dd3lS AWYA c au 18 d mu aa B a E QUEE ae ZS ES z Ha ee BPO S ed e c Ami e eu c 75 o cx i o 9 a Br Ca e ag auon In 2 i le MN SS3NHVH CD SS3NBVH 2 SS3NHUH as LHN 3dan LH H3A D T LHSIT 83AD 1 SNITNIA AOLOW Ve HTH d LN343T3 T IN3W3T3 Sau S III D EI FS E a JPL 23 EH JPlg o Pi o o JI PINI PIN PING PIN 6 Uu PX exu vd SCRIRNSE Heater Assembly 11 Remote Receiver PINS IPS cots Motor
35. t detects movement The occupancy sensor is programmed to turn the fireplace OFF when it doesn t detect movement in 5 10 or 20 minutes The occupancy sensor is located in the bottom of the remote Figure 4 The occupancy sensor has a range of 10 feet 1 Press the ENTER button the middle display zx will flash 2 Usethe direction buttons on the remote control to move the cursor to and press ENTER 3 Press the left or right direction button to 5 10 or 20 minutes 4 Press the v up direction button to turn the occupancy sensor ON press the X down direction button to turn the occupancy sensor OFF 5 Press ENTER to return to the main menu Child Lock a 1 Press the ENTER button the middle display zx will flash 2 Use the direction buttons on the remote control to move the cursor to a and press ENTER 3 Press and hold the up direction button for 4 5 seconds The will flash when the child lock function has been turned ON A To turn the child lock function OFF hold the down direction button for 4 5 seconds Purifire The Purifire includes a high efficiency filter to help improve the quality of air When the Purifire function is ON and the Heater Gi icon is NOT displayed on the remote control the green indicator light is activated on the firebox NOTE The red indicator light overrides the green Purifire light 1 Press the ENTER button until the middle display zz flashes
36. t scratching do not use abrasive cleaners or spray liquids on the glass surface Fireplace Surface Cleaning Use a cloth dampened with warm water only to clean painted surfaces of the electric fireplace Do not use abrasive cleaners Figure 8 Air Filter F Bracket Mounting Screws Exploded Parts Diagram Replacement Parts List Replacement Part 30 Urethane Log set Flicker Motor On Off Switch Power Con Upper amp Lower Light Wire Assembly Wire Harness Receiver to Log set Wire Harness Receiver to Blower 0 Switchboard 1 Partially Reflective Glass S22 02 ONO s Ro 0439070100RP 3000240200KIT 2200490600RP 2300200500RP 2800070700RP 4100040400RP 2500200200RP 2500380100RP 2500390100RP 3000320300RP 5900160700RP 12 13 14 15 16 17 18 19 20 Remote Control Pre 2008 3000320400RP Post 2008 3000610100RP Remote Control Receiver Pre 2008 3000320200RP Post 2008 3000320500RP Flicker Rod ANER otia ean ae 5900080700RP Purifire Filter 0439060100RP Fireplace Foot 8800090100RP Steel Curtain naana aaa aaan aaa 8800240603RP Steel Cu
37. to the internal cavity of the fireplace 4 Open the bi fold doors and steel curtain 5 Locate the Switchboard mounted on the top of the Figure 12 Top Section of Fireplace Figure 13 Black wire to Power Cord Orange wire to Remote Contro BEE Receiver On Off Switch DULL LU wem Retainer Clip vi fireplace on the right side Figure 14 and disconnect the one 1 wide white ribbon cable noting its original location 6 The Switchboard is fastened to the sheet metal by two 2 mounting studs one on each side Figure 14 Squeeze both mounting studs clasps to release and remove the Switchboard 7 Properly orient the new Switchboard Snap onto the mounting studs and reconnect the ribbon cable as before 8 Reassemble in the reverse order as above Flicker Motor Flicker Rod Replacement Tools Required Phillips Head Screwdriver amp CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights heating elements and top panel to cool off to avoid accidental burning of skin A WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage Figure 14 Wide
38. tton the middle display Z will flash 3 Use the direction buttons on the remote control to move the cursor to and press ENTER 4 Press the v up direction button to turn the ambient light sensor ON Press the K down direction button to turn the ambient light sensor OFF 5 Press ENTER to return to the main menu Slow Start Fading Embers The slow start function simulates a starting fire The slow start function timer is automatically programmed for 30 seconds The slow start timer setting cannot be changed The fading embers function simulates a fire going out The fading embers function timer can be set to 1 5 or 10 minutes 1 Press the ENTER button the middle display Z will flash 2 Use the direction buttons on the remote control to move the cursor to a and press ENTER 3 Press the left or right direction button to select 1 5 or 10 minutes for the fading embers 4 Press the v up direction button to turn the slow start fading embers function ON press the down direction button to turn the slow start fading embers function OFF 5 Press ENTER to return to the main menu 6 Press the Flame Heat on off button to activate the slow start fading embers NOTE When turning the unit OFF with the slow start fading ember function ON the slow start fading ember Au indicator will flash for 1 minute Occupancy Sensor The occupancy sensor function can be programmed to turn the fireplace ON when i
39. white ribbon cable to Remote Control Receiver to persons p LAD p Switchboard Mounting Studs 2 HATTA HI I 13 1 Slide fireplace out from mantel 2 Open the bi fold doors and steel curtain 3 Pull the front edge of the plastic ember bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the partially reflective glass Figure 6 NOTE Log set fits tightly into firebox some force may be necessary to remove 4 Setlog set in front of fireplace 5 Disconnect the log set LED wire harness from unit Figure 5 6 Pull the Flicker Rod to the far right then bend it carefully to free and lift the left side out of the mounting bracket Figure 15 NOTE When removing the Flicker Rod damage may occur if bent excessively If the Flicker Rod is damaged replace to insure proper operation 7 Remove Flicker Rod replace and reassemble if Flicker Motor does not need to be changed at this point Before removing the Flicker Motor cut the Flicker Motor wires five 5 in total close to the Flicker Motor end with wire cutters Remove the rubber bushing from the motor shaft by applying needle nose pliers to the motor shaft
Download Pdf Manuals
Related Search