Home

Fujitsu M10-1/SPARC M10

1. 1 Location Component number 1 Power supply unit 10 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Internal components To access the internal components open the fan cover and remove the upper cover For details on how to remove the covers see 5 3 3 Opening the fan cover or 5 3 4 Removing the upper cover Figure 2 3 Locations of internal components 3 Location Component number Fan unit Motherboard unit PCI Express PCle card Memory PSU backplane HDD backplane N DD GI R WO Ne Operation panel Chapter 2 Understanding the System Components 11 2 2 Confirming the Functions of the Operation Panel This section explains the functions of the operation panel The operation panel provides the system s display and control functions The field engineer and system administrator can specify the operation mode or control start stop of the system while checking the LEDs indicating the system operation status Figure 2 4 Location of the operation panel A ree 7 Cae EKSO ERKO 21 este 22922952 2200251 S a e E ad Ta ERE 22929299 Figure 2 5 Appearance of operation panel 1 2 3 4 5 Location Component number 1 POWER LED 2 XSCF STANDBY LED 3 CHECK LED 4
2. gt gt Before Starting Maintenance Work This chapter describes the safety precautions that must be observed before starting any maintenance work Note the meanings of each of the following symbols and labels to ensure that the work is done correctly Warning Caution Indications Labels Tags Notes on Safety Notes on Static Electricity Other Precautions Emergency Power Off Warning Caution Indications This manual uses the following conventions to indicate warning and alert messages which are intended to prevent injury to the user and others as well as damage to property Warning WARNING indicates a potential hazard that could result in death or serious personal injury if the user does not perform the procedure correctly Caution CAUTION indicates a potential hazard that could result in minor or moderate personal injury if the user does not perform the procedure correctly This also indicates that damage to the unit itself or other property may occur if the user does not perform the procedure correctly 1 2 Labels Tags This section describes the labels and tags attached to the chassis Observe the precautions of the standard labels attached to the chassis when performing maintenance AN Caution Do not remove the labels or tags Note The contents of the labels and tags described here may differ from those that are actually affixed to the chassis The system name plate label A in the f
3. For details see 6 2 Starting the System 7 Close the rack door 82 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 When the system is configured with a hardware RAID Check that the XSCF STANDBY LED on the operation panel is on 2 Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Execute the version command to confirm the firmware version information If the XCP firmware version does not match that used before the replacement update the firmware For details see 16 1 3 Updating firmware in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide If you replace the microSD card the CMU firmware versions do not match However you do not need to perform an update The following example shows 02 01 0001 1 in the execution example as the CMU firmware version of the current XCP and 02 00 0006 2 in the execution example as the CMU firmware version of the reserve XCP Thus you can see that the CMU firmware versions do not match XSCF gt version c xcp v BB 00 XSCF 0 Master XCPO Current 2011 CMU 02 01 0001 1 POST 1 20 0 OpenBoot PROM 4 34 0 1 2 0 Hypervisor 06 21 11 XSCF 02 01 0001 XCP1 Reserve 2011 CMU 02 00 0006 2 POST 1 13 0 OpenBoot PROM 4 34 0 1 0 5 Hypervisor 2 0 21 3 XSCF 02 01 0001 CMU BACKUP 0 02 01 0001 1 XSCF
4. Restoring the System This section describes the procedures for restoring the system after replacement expansion and reduction of PCle cards 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 3 Check that the XSCF STANDBY LED on the operation panel is on 4 Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel 5 Login to the XSCF shell 6 Execute the testsb command to confirm that the PCle card requiring maintenance is recognized When you enter the y option for the testsb command the system automatically WoW answers y yes in response to an inquiry The following example shows the diagnosis of system board 00 0 XSCF gt testsb y s 00 0 During the diagnosis processing the show devs command of OpenBoot PROM is executed and the result is displayed 7 Start the system For details see 6 2 Starting the System 8 Close the rack door Chapter 12 Maintaining the PCI Express Cards 137 138 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 13 Maintaining the PSU Backplane This chapter
5. see 13 3 Enabling the Removal of the PSU Backplane electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity A Caution Before you handle any components wear a wrist strap to ground any static 13 4 1 Accessing the PSU backplane 1 Remove all the power supply units For details see 9 4 Removing a Power Supply Unit 2 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 3 Open the fan cover For details see 5 3 3 Opening the fan cover 4 Remove the upper cover For details see 5 3 4 Removing the upper cover 5 Remove the air duct and the PSU backplane cover For details see 5 3 5 Removing the air duct and PSU backplane cover 13 4 2 Removing the PSU backplane 1 Remove the three 3 cables from the motherboard unit that connect the PSU backplane to the motherboard unit Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly 142 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 13 2 Cables of the motherboard unit 2 Release the cable guide lock For details see 5 3 6 Releasing the cable guide lock If the cable guide does not have a lock proceed to step 3 3 Remove one cable of the HDD backplane which connects the PSU backplane and the HDD backplane Chapte
6. 4DTR 3 TXD 2 RXD 4 GND 5 GND 5 GND 6 RXD 3 TXD 8 CTS 7RTS D 2 USB Port Table D 2 lists the specifications of the USB port Table D 2 USB port Pin arrangement 7537 D 3 SAS Port Pin number 1 2 Signal name VBUS DATA DATA GND Input output Output Input output Input output Description Power supply Data Data Ground The SAS port is used to connect external devices with an SAS interface such as a tape drive The chassis has one SAS port on the rear side Contact our service engineer to determine which devices can be connected 210 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 D 4 RESET switch The RESET switch is an emergency switch to restart the XSCF For how to use the RESET switch see 17 2 Precautions concerning Using the RESET Switch in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide Figure D 2 shows the position of the RESET switch The RESET switch A in the figure is mounted on the rear side of the chassis Figure D 2 Position of the RESET switch Appendix D External Interface Specifications 211 212 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Index C cable kit 173 component list 187 component specifications 189 components identifying the names and locations of 9 E emergency power off 6 external interface specifications 209 F failure identifyi
7. A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON Contents Preface xiii Chapter1 Before Starting Maintenance Work 1 1 1 Warning Caution Indications 1 1 2 Labels Tags 2 1 3 Notes on Safety 3 1 4 Notes on Static Electricity 4 1 5 Other Precautions 5 1 6 Emergency Power Off 6 Chapter 2 Understanding the System Components 9 2 1 Identifying the Names and Locations of Components 9 2 2 Confirming the Functions of the Operation Panel 12 2 2 1 Display function of the operation panel 13 2 2 2 Control function of the operation panel 13 2 3 Checking the LED Indications 16 2 3 1 Operation panel LEDs 16 2 3 2 LEDs on the rear panel System locator 17 2 3 3 LEDs on each component 18 Chapter3 Troubleshooting 21 3 1 Suspected Failure Conditions 21 3 2 Determining the Causes of Failures 21 3 3 Identifying a Failure 22 3 3 1 3 3 2 3 3 3 3 3 4 3 3 5 3 3 6 3 3 7 Checking the LED indications 23 Checking error messages 23 Checking the status of a component 23 Checking the status of a PCI expansion unit 25 Checking log information 25 Checking the messages of the predictive self repairing tool 26 Identifying the location of the chassis requiring maintenance 27 3 4 Downloading Error Log Information 28 Chapter 4 Preparing for Maintenance 29 4 1 Preparing Tools Required for Maintenance 29 4 2 Confirming the System Configuration 29 4 2 1 4 2 2 4 2 3 Confirming the hardware configuration 30 Confirming the
8. PPAR IDs to power off 00 Continue yln ty 00 Powering off The following processes are performed Oracle Solaris is completely shut down The system stops and enters the POWERON READY status the XSCF is running For details see 6 2 2 Stopping entire system in the SPARC M10 Systems System Operation and Administration Guide Check that the POWER LED on the operation panel is off 5 2 2 Stopping the system from the operation panel 1 Switch the mode switch on the operation panel to Service mode For details see 2 2 2 Control function of the operation panel Press the power switch on the operation panel for 4 seconds or more For details see 2 2 2 Control function of the operation panel Check that the POWER LED on the operation panel is off 03 Accessing Components This section explains the operations to be performed before accessing components reguiring maintenance The operations to be performed vary depending on the components reguiring maintenance 5 3 1 Removing the power cords Remove the cable clamp from each power cord and then remove the power cords 1 Release the latch A in the figure of the cable clamp Pulling the cable clamp toward the rear of the chassis facilitates the release of the latch 38 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 5 1 Releasing the cable clamp 2 Remove the power cords from the power supply unit Chapter 5 Understanding
9. or RAID 1E For details see 14 2 10 Replacing a failed disk drive in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide 126 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 11 6 2 When the system is configured with a software RAID See your software manual When the system is configured without either a hardware RAID or software RAID If you replaced or reduced an internal disk perform the procedure from step 2 1 Return to the operation of the cfgadm 1M command of Oracle Solaris super user prompt and confirm that the number of internal disks has increased If you expanded an internal disk make note of the AP_ID of the added disk An example of the Ap ID is c4 dsk c4t5000039428298FFEd0 If you replaced or reduced an internal disk you do not have to perform this step cfgadm a 2 Return to the operation of the cfgadm 1M command of Oracle Solaris super user prompt and incorporate the internal disk reguiring maintenance into Oracle Solaris Enter the Ap ID you noted in advance cfgadm c configure Ap ID 3 Execute the cfgadm 1M command to confirm that the internal disk requiring maintenance has been incorporated The incorporated internal disk is displayed as configured cfgadm a 4 Close the rack door Inactive hot maintenance system stopped hot maintenance Check that the XSCF STANDBY LED on the operation panel is on Log in to the XSCF shell Execute the tests
10. 1 SPARC M10 1 Service Manual November 2014 Figure 7 16 Storing a cable black d Confirm that three cables are stored in the cable guide A in the figure The cable red black connecting the PSU backplane to the HDD backplane B in the figure The cable black yellow white connecting the operation panel to the motherboard unit C in the figure The cable black connecting the operation panel to the motherboard unit Chapter 7 Maintaining the Motherboard Unit 79 Figure 7 17 Cable guide after the cables are stored as viewed from the front of the chassis C Type B a Store in the cable guide one cable red black connecting the PSU backplane to the HDD backplane and two cables black and black yellow white connecting the operation panel to the motherboard unit b Lock the cable guide For details see 6 3 1 Locking the cable guide 7 Close the fan cover Make sure that each cable does not interfere with the fan unit cover Figure 7 18 State where the fan unit cover is closed 76 2 Restoring the chassis 1 Install all the PCle risers 80 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 For details see 12 5 1 Installing a PCI Express card Note Install the PCle risers in the correct positions by referring to the notes that you made before the start of maintenance 2 Install all the fan units For details see 10 5 1 Installing a fan unit Note Install the fan units in the correct po
11. 16 5 2 Restoring the chassis 1 Install the air duct and the PSU backplane cover For details see 6 3 2 Installing the air duct and PSU backplane cover 2 Install the upper cover For details see 6 3 3 Installing the upper cover 3 Close the fan cover For details see 6 3 4 Closing the fan cover 4 Install all the power supply units For details see 9 5 Installing a Power Supply Unit 16 6 Restoring the System This section describes the procedure for restoring the system after installing the PSU Chapter16 Maintaining the Cable Kit 185 backplane 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Start the system For details see 6 2 Starting the System 7 Close the rack door 186 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Appendix A Component List This appendix describes the components constituting the SPARC M10 1 Figure A 1 shows the locations o
12. 24 187 50 64 bytes from 10 24 187 50 64 bytes from 10 24 187 50 64 bytes from 10 24 187 50 AC 10 24 187 50 PING Statistics 3 packets transmitted round trip ms min avg max stddev o 3 packets received 0 Appendix C Oracle Solaris Commands Related to Troubleshooting time 0 555 ms time 0 400 ms time 0 447 ms packet loss 0 400 0 467 0 555 0 079 205 C 6 ps 1 Command The ps 1 command displays a list of process statuses When no options are specified the command displays information on those processes that have the same execution user ID asthe user executing the command and the same control terminal If you specify an option output information is controlled by the option Table C 6 lists the options of the ps 1M command and how those options are useful for troubleshooting Table C 6 ps 1 command options Option Description Application e Displays information on various Allows you to view the process IDs processes and files that can be executed f Generates a complete list Allows you to view process information such as the user ID the parent process ID the execution time and the paths to the executed files o option Selects any items from those that Allows you to check only the most can be configured as outputs The important information By pid pcpu pmem and comm determining the resource usage options display the process ID CPU rate you can identify those usage memory usag
13. FRU to be replaced Status Normal Normal Normal Normal Normal Normal Faulted 1 7 b back 5 After confirming that the selected FRU is displayed enter r You are about to replace FAN 6 Do you want to continue r replace c cancel r 6 Confirm that the CHECK LED of the FRU is blinking For the location of CHECK LED see 2 3 3 LEDs on each component Please execute the following steps 1 Confirm the Check LED is blinking 2 Remove FAN 6 3 Execute either the following 3 1 After installing the exchanged device please select finish 3 2 If you want to suspend the maintenance without exchanging device please select cancel f finish c cancel You can now start FRU maintenance For the power supply unit see 9 4 Removing a Power Supply Unit and for the fan unit see 10 4 Removing a Fan Unit 36 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 9 2 921 Stopping the System This section describes the procedures for stopping the system There are two ways of stopping the system as follows Stopping the system with an XSCF command Stopping the system from the operation panel Note Before stopping the system inform the users that the system will be stopped Note If a physical partition is stopped by executing the XSCF command or through the operation panel all the logical domains on the physical partition are stopped Stop the application if reguired 1 Sto
14. Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Active hot maintenance Note Unless the system has a redundant configuration the data on the internal disk will be lost Thus perform this operation only after backing up the data in advance In addition active hot maintenance of the boot device in a non redundant configuration cannot be performed Before performing maintenance check the hardware configuration and software configuration For details see 4 2 Confirming the System Configuration The procedure may vary depending on the configuration of the internal disk When the system is configured with a hardware RAID Perform the operation only after determining which internal disk has failed For 122 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 details see 14 2 9 Checking for a failed disk drive and 14 2 10 Replacing a failed disk drive in Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide When the system is configured with a software RAID See your software manual When the system is configured without either a hardware RAID or software RAID To expand an internal disk perform the procedure up to step 3 1 Open the rack door 2 Display the Oracle Solaris super user prompt 3 Execute the cfgadm 1M command to check the configuration of the internal disk If you replace or reduce an internal disk use the cf
15. Memory installation configurations 8 module units Memory module Memory installed count 8 a in Figure 8 2 b in Figure 8 2 16 a in Figure 8 2 b in Figure 8 2 c in Figure 8 2 d in Figure 8 2 8 2 2 Checking memory information Check the type and size of the memory by using the showhardconf command of the XSCF firmware 1 Log in to the XSCF shell 2 Execute the showhardconf command to check the memory information The capacity and rank of the memory are displayed 88 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 XSCF gt showhardconf MBU Status Normal Ver 2086h Serial TZ1249M00C FRU Part Number CA07363 D001 AO 7060744 Power Supply System Memory Size 64 GB Type A CPU 0 Status Normal Ver 4142h Serial 00325040 Freq 2 800 GHz Type 0x10 Core 16 Strand 2 OOA Status Normal Code 2c800118KSF1G72PZ 1 Type 04 Size 8 GB 01A Status Normal Code 2c800118KSF1G72PZ 1 Type 04 Size 8 GB 02A Status Normal Code 2c800118KSF1G72PZ 1 1 1 1A947388 Type 04 Size 8 GB O3A Status Normal Code 2c800118KSF1G72PZ 1 1 1 1A947375 Type 04 Size 8 GB Figure 8 3 How to read the memory information MEM 00A Status Normal Memory slot Code ce8002M393B5270DHO YH9 0000 83AE9A65 Type 04 Size 8 GB Capacity and rank 04 R DIMM 8GB 1rank 07 R DIMM 16GB 2rank 09 R DIMM 32GB 4rank 47 LR DIMM 64GB 8rank 8 3
16. Mode switch 5 Power switch 12 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 2241 22 2 Display function of the operation panel The operation panel has three LED indicators as a display function The LED indicators represent the following items For details see 2 3 1 Operation panel LEDs General system status System error warning System error location Figure 2 6 Operation panel LEDs D Ss O 1 2 3 Location Component number 1 POWER LED 2 XSCF STANDBY LED 3 CHECK LED Control function of the operation panel The operation panel has the following switches as a control function Mode switch slide switch Specifies the operation or maintenance mode POWER switch Controls start stop of the system Chapter 2 Understanding the System Components 13 Table 2 2 Icon O Figure 2 7 Operation panel switches 1 2 Location Component number 1 Mode switch 2 POWER switch The mode switch sets the operation mode for the system The Locked and Service operation modes can be switched by sliding the mode switch Table 2 1 describes the difference between the modes Table 2 1 Functions of the mode switch Icon Name Description Locked mode Mode used for normal operation The power switch can be used to start the system but cannot be used to stop it Yy Service mode Mode used for maintenance The power switch cannot be used to start the system but can be used to stop
17. PCIBOX 2008 IOBT T_PART_NO2 31 500 000 PCIBOX 2008 IOBT 12 069 000 PCIBOX 2008 IOBT 304 3 293 000 PCIBOX 2008 IOBT 295 000 PCIBOX 2008 IOBT 22911 000 PCIBOX 2008 IOBT 300 000 PCIBOX 2008 IOBT 804 lt 000 PCIBOX 2008 IOBT 900 000 2000 OOo oo 0000000 0 lt lt Z lt ZIGgGg lt cgaaaa 3 3 5 Checking log information Execute the showlogs command to determine the error log information 1 Log in to the XSCF shell 2 Execute the showlogs command to determine the error log information Failed components are displayed as a list in in chronological order of failure The following example shows that an Alarm status occurred in PSU 1 and PSU 2 at 12 45 31 on Oct 20 the Alarm status changed to a Warning status at Chapter 3 Troubleshooting 25 15 45 31 on the same day and then the Alarm status further expanded to PSU 1 PSU 2 and PSU 3 at 17 45 31 on the same day XSCF gt showlogs error Date Oct 20 12 45 31 JST 2012 Code 00112233 445566778899aabbcc 88 99aabbcceef 0011223344 Status Alarm Occurred Oct 20 12 45 31 000 JST 2012 FRU PSU 1 PSU 2 Msg ACFAIL occurred ACS 3 FEP type Al Date Oct 20 15 45 31 JST 2012 Code 00112233 4455667788939aabbcc 8899aabbcceeff0011223344 Status Warning Occurred Oct 20 15 45 31 000 JST 2012 FRU PSU 1 PSU 2 Msg ACFAIL occurred ACS 3 FEP type Al Date Oct 20 17 45 31 JST 2012 Code 00112233 445566778899aabbcc 88 99aabbcceef 0011223344 Status A
18. all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 15 6 Restoring the System This section describes the procedure for restoring the system after installing the operation panel 1 2 Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Start the system For details see 6 2 Starting the System Close the rack door Chapter 15 Maintaining the Operation Panel 171 172 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 16 Maintaining the Cable Kit This section describes the maintenance procedure for the cable kit 16 1 Location of the Cable Kit Before Maintaining the Cable Kit Enabling the Removal of the Cable Kit Removing the Cable Kit Installing the Cable Kit Restoring the System Location of the Cable Kit This section describes the location of the cable kit The cable kit contains three cables for connecting the motherboard unit with the PSU backplane and one cable for connecting the motherboard unit with the HDD backplane 173 Figure 16 1 Location of the cable kit Location number Component 1 Ca
19. board unit or other printed boards Use grounded power outlets Do not attempt to make any mechanical or electrical modifications Fujitsu shall not be responsible for the regulatory compliance of a chassis that has been modified Rack related safety precautions Racks should be fixed to the floor ceiling or an adjacent frame The racks may be supplied with a guakeresistant options kit The use of the guakeresistant options kit prevents the racks from falling over when sliding a chassis out on a slide rail either for installation or maintenance Prior to installation or maintenance a safety assessment should be conducted by a service engineer in the following cases When the quakeresistant options kit is not supplied and the rack is not fixed to the floor with bolts Confirm safety by checking whether the rack could fall over etc when a chassis is pulled out on the slide rail When the rack is to be installed on a raised floor Check that the raised floor can bear the load when a chassis is pulled out on the slide rail If the chassis is mounted at the 20U level or higher use a step ladder If multiple chassis are mounted in a rack perform maintenance for each of the chassis For details of the racks see Chapter 2 Planning and Preparing for System Installation in the SPARC M10 Systems Installation Guide 1 4 Notes on Static Electricity Observe the precautions related to electrostatic discharge ESD as des
20. details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 11 4 124 A Removing an Internal Disk This section describes the procedures for removing internal disks Perform reduction using the same procedure Make the internal disk ready for removal before attempting to remove it For details see 11 3 Enabling the Removal of an Internal Disk Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity 1 Push the knob A in the figure of the internal disk to release the lock and open the lever Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 11 2 Knob of internal disk 2 Hold the lever and pull the internal disk about 2 to 3 cm 0 8 to 1 2 in forwards Note When performing active hot maintenance hold this position until the motor rotation stops about 1 minute Figure 11 3 Removing an internal disk OMi SE pt Fs a ID f ii ii 3 Carefully remove an internal disk from its slot Note Place the removed internal disk on the grounded antistatic ESD mat Note When you reduce an internal disk install the filler unit into th
21. entire Summary entire incorporation including Support Repository Update Oracle Solaris 11 1 12 5 0 For Oracle Solaris 10 execute the showrev 1M command showrev p To display the version of Oracle VM Server for SPARC execute the Idm 1M command ldm V Logical Domains Manager v 3 1 Hypervisor control protocol v 1 9 Using Hypervisor MD v 1 3 Confirming the firmware configuration Use XSCF shell commands to confirm the XSCF firmware configuration 1 Log in to the XSCF shell 2 Execute the version command to confirm the firmware version information In the following example c xcp is entered to confirm the overall XCP version XSCF gt version c xcp 4 2 3 Confirming the FRU information and resource information Use XSCF shell commands to check the FRU information and resource information Table 4 3 lists the commands used for checking the FRU information and resource information For details on each command see the Fujitsu M10 SPARC M10 Systems XSCF Reference Manual of the XCP firmware version used Chapter 4 Preparing for Maintenance 31 Table 4 3 Commands for checking FRU information and resource information Command showstatus showboards showpcl showfru 4 3 32 Description Displays the FRU status Out of the FRUs in the system configuration this command displays information on a faulty or degraded unit or FRU Displays information on a physical system board PSB D
22. for PCIe cards Active hot Inactive hot Inactive cold system stopped hot system stopped cold z OK Flow of maintenance Table 12 2 lists the sequence of the maintenance procedure for PCIe cards See the corresponding section and item The procedure for PCIe card expansion is the same as that for installation The procedure for PCIe card reduction is the same as that for removal Table 12 2 Flow of maintenance Task Replacement Expansion Reduction 1 Preparation 123 12 3 12 3 2 Removal of PCIe card or PCIe card filler 12 4 12 4 12 4 3 Installation of PCIe card or PCIe card 12 5 12 5 12 5 filler 4 System restoration 12 6 12 6 12 6 Precautions for replacement Note the following points when replacing PCle cards When replacing the PCIe card stop the system and remove the PCIe riser from the motherboard unit Precautions for expansion Note the following points when performing PCIe card expansion If you are expanding a PCIe card remove the PCIe card filler from the PCIe riser The PCle card filler is easily removed Be careful not to drop it Keep the removed PCIe card filler because it will be needed if a PCIe card is subsequently reduced Chapter 12 Maintaining the PCI Express Cards 131 12 2 5 Precautions for reduction Note the following points when reducing a PCle card When reducing a PCle card remove PCle card from the PCle riser and then install the PCle card filler Mount it on the motherboard
23. from the guide 1 Release the cable guide lock by pressing the lock toward the inside of the chassis A in the figure Chapter 5 Understanding the Preparations for Enabling Maintenance 45 Figure 5 11 Releasing the cable guide lock 46 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 6 Understanding the Preparations for Restoring the System This chapter describes how to perform the work reguired to restore the system after component maintenance See this chapter as reguired when performing the maintenance work on each component described in Chapter 7 onwards Incorporating an FRU into the System with the replacefru Command Starting the System Restoring the Chassis 6 1 Incorporating an FRU into the System with the replacefru Command This section describes the procedure for incorporating a Field Replaceable Unit FRU into the system after maintenance To do this resume the replacefru command which is running to incorporate the FRU into the system The following FRUs can be maintained Power supply unit Fan unit 1 After performing maintenance on the FRU return to the operation of the XSCF firmware replacefru command and then enter f Please execute the following steps 1 Confirm the Check LED is blinking 2 Remove FAN 6 3 Execute either the following 3 1 After installing the exchanged device please select finish 3 2 If you want to suspend the maintenance without
24. instance 0 aliases driver not attached memory driver not attached virtual memory driver not attached iscsi hba driver not attached disk driver not attached virtual devices instance 0 console instance 0 rtc driver not attached flashprom driver not attached console driver not attached channel devices instance 0 virtual channel instance 0 virtual channel instance 3 virtual console concentrator instance 0 virtual network switch instance 0 virtual disk server instance 0 virtual channel client instance 1 virtual channel client instance 2 pciv communication instance 0 virtual domain service instance 0 cpu driver not attached cpu driver not attached cpu driver not attached cpu driver not attached cpu driver not attached SSSs SSSeeSseesSS sess Omitted lt lt s55 e state ele cpu driver not attached cpu driver not attached cpu driver not attached pci instance 0 pci instance 0 pei instance 1 pci instance 2 scsi instance 0 iport instance 8 smp instance 3 disk instance 8 enclosure instance 3 iport instance 11 pci instance 3 pci instance 5 usb instance 0 usb instance 0 hub instance 0 pci instance 4 network instance 0 network instance 1 pci instance 6 Appendix C Oracle Solaris Commands Related to Troubleshooting 201 202 network network instance 1 pci pci pci pci pci pci instance 2 pci pci
25. it Place the system in Service mode to perform maintenance work with the system stopped Use the power switch to start or stop the system The system starts stops differently depending on how the power switch is pressed Table 2 2 describes how system starts stops vary depending on how the power switch is pressed Functions of the power switch Operation Description Brief press If the system has been Operation is ignored For 1 second or started in Service mode more and less than 4 la seconds If the system is stopped in Operation is ignored Service mode 14 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Table 2 2 Icon Functions of the power switch continued Operation Long press For 4 seconds or more Description If the system has been started in Locked mode If the system is stopped in Locked mode If the system has been started in Service mode If the system startup process is in progress in Service mode If the system stop process is in progress in Service mode If the system is stopped in Service mode If the system is stopped in Locked mode If the system is not stopped in Locked mode Operation is ignored Starts the system At this time if a wait time for the air conditioning facilities or a warm up time is set on the XSCF the processing for waiting for the power on of the air conditioning facilities and the completion of warm up is omitted Perf
26. may be deleted To restore the CPU Activation setting information and CPU Activation key that have been saved with the dumpconfig command execute the restoreconfig command For details see 10 10 Saving Restoring XSCF Setting Information in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide Set the system time After replacement of the motherboard unit has been completed set the system time For details of the setting method see 3 6 6 Configuring the system time in the SPARC M10 Systems System Operation and Administration Guide Check the XCP version If you replace the motherboard unit and switch the microSD card the CMU firmware versions displayed for the current and reserve XCPs by the version command do not match when you check the XCP firmware version after executing the testsb command This does not affect system operation If you start the system when the current and reserve XCPs have been switched the CMU firmware stored on the microSD card is automatically applied The type of motherboard unit varies depending on the number of CPU clocks Preparing the Motherboard Unit for Removal This section explains the preparations that must be completed prior to removing the motherboard unit The preparation procedure is same regardless of whether the system is configured with or without a hardware RAID Caution To completely shut down the system all the power cords must be removed If the power cords
27. or its affiliates and Fujitsu Limited including software and font technology Per the terms of the GPL or LGPL a copy of the source code governed by the GPL or LGPL as applicable is available upon request by the End User Please contact Oracle and or its affiliates or Fujitsu Limited This distribution may include materials developed by third parties Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark of The Open Group Oracle and Java are registered trademarks of Oracle and or its affiliates Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu Limited SPARC Enterprise SPARC64 SPARC64 logo and all SPARC trademarks are trademarks or registered trademarks of SPARC International Inc in the United States and other countries and used under license Other names may be trademarks of their respective owners If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure m
28. software and firmware configurations 30 Confirming the FRU information and resource information 31 4 3 Understanding Types of Maintenance 32 Chapter 5 Understanding the Preparations for Enabling Maintenance 35 5 1 Releasing an FRU from the System with the replacefru Command 35 5 2 Stopping the System 37 5 2 1 2 2 Stopping the system with an XSCF command 37 Stopping the system from the operation panel 38 5 3 Accessing Components 38 5 3 1 5 3 2 5 3 3 5 3 4 5 3 5 5 3 6 Removing the power cords 38 Pulling the chassis out from the rack 40 Opening the fan cover 41 Removing the upper cover 43 Removing the air duct and PSU backplane cover 43 Releasing the cable guide lock 45 Chapter6 Understanding the Preparations for Restoring the System 47 6 1 Incorporating an FRU into the System with the replacefru Command 47 6 2 Starting the System 48 iv Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 6 2 1 Starting the system with an XSCF command 49 6 2 2 Starting the system from the operation panel 50 6 3 Restoring the Chassis 50 6 3 1 Locking the cable guide 50 6 3 2 Installing the air duct and PSU backplane cover 51 6 3 3 Installing the upper cover 53 6 3 4 Closing the fan cover 53 6 3 5 Putting the chassis into the rack 55 6 3 6 Installing the power cords 56 Chapter7 Maintaining the Motherboard Unit 59 7 1 Location of the Motherboard Unit 59 7 2 Before Maintaining the Motherboard Unit 60 7 2 1 Types of mai
29. system stopped hot maintenance Physical partition stopped BB 0 lt 30 Hot Inactive cold maintenance system stopped cold maintenance Maintenance is performed with the physical partition powered off Maintenance is performed with the power cord of the chassis requiring maintenance unplugged The following FRUs are targets of inactive cold maintenance system stopped cold maintenance a All FRUs Figure 4 3 Inactive cold maintenance system stopped cold maintenance Physical partition stopped BBHO Site Cold Table 4 6 shows the types of maintenance applicable to each FRU Table 4 6 Maintenance types for FRUs Maintenance cannot be performed FRU Active hot Inactive hot Inactive cold Reference system system stopped hot stopped cold Motherboard unit OK Chapter 7 Memory OK Chapter 8 Power supply unit OK OK OK Chapter 9 Fan unit OK OK OK Chapter 10 Internal disk OK OK OK Chapter 11 PCle card OK Chapter 12 PSU backplane OK Chapter 13 HDD backplane OK Chapter 14 Operation panel OK Chapter 15 Cable kit OK Chapter 16 Supported only for the internal disk of devices other than a boot device If however the boot device has a redundant configuration RAID configuration active hot maintenance is supported 34 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 5 Understanding the Preparations for Enabling Maintenance This chapter describes the prepar
30. the AN Caution In an emergency such as smoke or flames coming from the chassis operation you are performing give top priority to fire prevention 1 Remove all the power cords from the power supply units 6 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Removing the power cords Figure 1 4 Before Starting Maintenance Work 7 Chapter 1 8 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 2 Understanding the System Components This section describes the components mounted on the SPARC M10 1 It is necessary to confirm and fully understand the configurations of the components mounted in the chassis as well as the LED indications before starting any maintenance work Identifying the Names and Locations of Components Confirming the Functions of the Operation Panel Checking the LED Indications For the specifications of each component see Appendix B Component Specifications 2 1 Identifying the Names and Locations of Components This section describes the names and locations of the components mounted on the SPARC M10 1 Components that can be accessed from the front Figure 2 1 Location of components that can be accessed from the front 1 Location Component number 1 Internal disk Components that can be accessed from the rear Figure 2 2 Location of components that can be accessed from the rear
31. the PCI expansion unit 21 Figure 3 1 Troubleshooting flow Are the power OK and AC OK LEDs off YES _ Check the power and connection NO Was e mail sent by the YES XSCF mail function Confirm that an error message is displayed on the OS and XSCF consoles Execute showlogs on XSCF to display failure information Check var adm messages on Oracle Solaris Write down the displayed failure information Contact our service engineer 2 0 Identifying a Failure This section explains how to identify a failure Use the flow described in 3 2 Determining the Causes of Failures to determine the appropriate way of checking for a failure 22 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 920 3 3 2 3 3 3 Checking the LED indications Check the LEDs on the operation panel rear panel and on each component to identify a component requiring maintenance Check the status of a component from its LED before starting any maintenance work on that component Operation panel LEDs You can determine the status of the system by checking the LEDs on the operation panel For details see 2 3 1 Operation panel LEDs Rear panel LED You can determine the status of the system by checking the CHECK LED on the rear panel of the chassis which duplicates the CHECK LED on the operation panel For details see 2 3 2 LEDs on the rear panel System locator LED on each component You can determine the lo
32. the Preparations for Enabling Maintenance 39 Figure 5 2 Removing the power cords 5 3 2 Pulling the chassis out from the rack To perform maintenance on an internal component in a chassis pull the chassis out of the rack Caution If the rack is supplied with a quakeresistant options kit install it The quakeresistant options kit will prevent the rack from falling over when pulling the chassis out along the slide rail when performing maintenance 1 Pull the levers on the right and left side of the chassis outward to release the lock holding the chassis 40 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 5 3 Levers on the right and left sides 2 While pulling the levers outward pull the chassis out as far as possible Once the chassis has been completely pulled out it is automatically locked into the prescribed position Figure 5 4 Pulling out the chassis 5 9 3 Opening the fan cover To perform maintenance on an internal component in a chassis pull the chassis out of the rack and then open the fan cover 1 Turn the locking screw to the Service position to release the lock Chapter 5 Understanding the Preparations for Enabling Maintenance 41 Figure 5 5 Releasing the lock 2 While pressing the green slide button A in the figure toward the inside of the chassis hold the edge of the fan cover and open it in the direction of the arrows Note The fan cover does not open through 180 d
33. the air duct and the PSU backplane cover For details see 5 3 5 Removing the air duct and PSU backplane cover 16 4 2 Removing the cable kit 1 Remove the three 3 cables from the motherboard unit that connect the PSU backplane to the motherboard unit Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly Figure 16 2 Cables of the motherboard unit 2 Release the cable guide lock For details see 5 3 6 Releasing the cable guide lock Chapter 16 Maintaining the Cable Kit 177 If the cable guide does not have a lock proceed to step 3 3 Remove one cable of the HDD backplane which connects the PSU backplane and the HDD backplane Figure 16 3 HDD backplane cables 4 Loosen the screw that secures the PSU backplane 178 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 16 4 Screw securing the PSU backplane 5 Slide the PSU backplane toward the rear of the chassis to release it from the two fixing pins A in the figure Chapter16 Maintaining the Cable Kit 179 Figure 16 5 Fixing pins of PSU backplane 6 Lift the PSU backplane and disconnect the four cables A in the figure connected to the PSU backplane 180 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly Note Place the removed PSU backplane on a grounded antista
34. unit the target unit and components of its underlying layer has been degraded though there is no problem in them Maintenance Maintenance is being performed The replacefru or addfru command is being executed 24 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 3 3 4 Checking the status of a PCI expansion unit If a PCI expansion unit is connected execute the ioxadm command to check the status of the PCI expansion unit ioxadm command Execute the ioxadm command to determine the environmental conditions temperature voltage etc or LED indications of the PCI expansion unit 1 Log in to the XSCF shell 2 Execute the ioxadm command to determine the environmental conditions of the specified PCI expansion unit To specify a PCI expansion unit enter the serial number of the PCI expansion unit after determining it with the ioxadm list command The following example shows the environmental conditions for PCIBOX 2008 2008 is the last four digits of the serial number of the PCI expansion unit XSCF gt ioxadm env te PCIBOX 2008 Location Sensor Value Resolution PCIBOX 2008 AIRFLOW 180 000 0 000 PCIBOX 2008 P_CONSUMPTION 68 000 000 PCIBOX 2008 PSU FAN 3936 000 000 PCIBOX 2008 PSU FAN 3584 000 000 PCIBOX 2008 FAN FAN 3374 000 000 PCIBOX 2008 FAN FAN 3374 000 000 PCIBOX 2008 FAN FAN 3374 000 000 PCIBOX 2008 IOBT T_INTAKE 26 000 000 PCIBOX 2008 IOBT T PART NOO 31 500 000 PCIBOX 2008 IOBT T PART NO1 30 750 000
35. 014 Figure 14 6 Notches of HDD backplane 2 Align the HDD backplane with hooks on the chassis three positions and push the backplane into place Figure 14 7 Hooks on the chassis 3 Tighten the two screws securing the HDD backplane 4 Connect the two cables from the operation panel to the motherboard unit Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance Note When connecting the cables insert them firmly If there is a loose connection the motherboard unit will be unable to access the operation panel resulting in an XSCF startup error Chapter 14 Maintaining the HDD Backplane 161 Figure 14 8 Operation panel cables 5 Lock the cable guide after storing the connected cables in the guide For details see 6 3 1 Locking the cable guide If the cable guide does not have a lock proceed to step 6 6 Connect the three cables to the HDD backplane Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance Note Connect the SAS cable with the metal part facing up Figure 14 9 HDD backplane cables 162 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 14 5 2 Restoring the chassis Install the upper cover For details see 6 3 3 Installing the upper cover Close the fan cover For details see 6 3 4 Closing the fan cover Install all the internal
36. 45 SPARC M10 4 SPARC M10 45 Service Manual Crossbar Box for Fujitsu M10 SPARC M10 Systems Service Manual PCI Expansion Unit for Fujitsu M10 SPARC M10 Systems Service Manual Fujitsu M10 SPARC M10 Systems PCI Card Installation Guide Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide Fujitsu M10 SPARC M10 Systems Domain Configuration Guide Fujitsu M10 SPARC M10 Systems XSCF Reference Manual Fujitsu M10 SPARC M10 Systems RCIL User Guide 3 Fujitsu M10 SPARC M10 Systems XSCF MIB and Trap Lists Fujitsu M10 SPARC M10 Systems Product Notes Fujitsu M10 SPARC M10 Systems Glossary 1 The listed manuals are subject to change without notice 2 Printed manuals are provided with the product 3 This document applies specifically to the FUJITSU M10 and FUJITSU ETERNUS storage system xiv Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Text Conventions This manual uses the following fonts and symbols to express specific types of information Font Symbol Meaning Example AaBbCc123 What you type when contrasted with on screen XSCF gt adduser jsmith computer output This font is used to indicate an example of command input AaBbCc123 The names of commands files and directories XSCF gt showuser P on screen computer output User Name jsmith This font is used to indicate an example of Privileges useradm command input in the frame auditadm Italic Indicates the name of a reference manual See the Fujitsu M10 SPAR
37. Before Maintaining Memory This section explains the types of and the procedure for memory maintenance as well as some precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Chapter 8 Maintaining Memory 89 8 3 1 8 3 2 8 3 3 8 3 4 Types of maintenance Table 8 3 lists the types of maintenance for the memory For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 8 3 Types of memory maintenance Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK Flow of maintenance Table 8 4 shows the procedure for memory maintenance See the corresponding section and item The memory expansion procedure is same as the memory installation procedure The memory reduction procedure is the same as the memory removal procedure Table 8 4 Flow of maintenance Task Replacement Expansion Reduction 1 Preparation 8 4 8 4 8 4 2 Memory removal 8 5 8 5 1 8 5 3 Memory installation 8 6 8 6 8 6 2 4 System restoration 8 7 8 7 8 7 Precautions for replacement Observe the following when replacing memory When you replace a memory module make sure that you install the new module in the same position as the original one Precautions for expansion Observe the following when expanding memory Observe the memory installation rules when you expand mem
38. C M10 Systems Installation Guide M Indicates the names of chapters sections items See Chapter 2 Network Connection buttons or menus Command syntax in the text While the XSCF commands have a section number of 8 or 1 it is omitted from the text The Oracle Solaris commands have a section number such as 1M in the text Each command has a section number in a command name to prompt users to refer to it ss SET Notes on Safety Read the following documents thoroughly before using or handling any SPARC M10 Systems Fujitsu M10 SPARC M10 Systems Important Legal and Safety Information Fujitsu M10 SPARC M10 Systems Safety and Compliance Guide Preface xv Syntax of the Command Line Interface CLI The command syntax is as follows A variable that requires the input of a value must be put in Italics An optional element must be enclosed in A group of options for an optional keyword must be enclosed in and delimited by Document Feedback If you have any comments or requests regarding this document please take a moment to share it with us by indicating the manual code manual title and page and stating your points specifically through the following websites Japanese site http jp fujitsu com platform server sparc manual m Global site http www fujitsu com global services computing server sparc downloads manual xvi Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 1 1 1
39. C M10 1 Service Manual November 2014 Figure 8 4 Memory removal 6 6 8 6 1 Installing Memory This section describes the procedure for memory installation Perform expansion using the same procedure Installing memory 1 Fit the notched section of the memory into the corresponding position of the connector of the memory slot Note Install the memory modules in the correct positions by referring to the notes you made before the start of maintenance 2 Push the memory module into the slot evenly Note Confirm that the latch of the memory slot has returned to the original position Chapter 8 Maintaining Memory 93 8 6 2 Restoring the chassis 1 Install the air duct and the PSU backplane cover For details see 6 3 2 Installing the air duct and PSU backplane cover Install the upper cover For details see 6 3 3 Installing the upper cover Close the fan cover For details see 6 3 4 Closing the fan cover Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 8 7 Restoring the System This section describes the procedure for restoring the system after replacement expansion and reduct
40. Fujitsu M10 1 SPARC M10 1 Service Manual AO FUJITSU Manual Code C120 E681 08EN ORACLE November 2014 Copyright 2007 2014 Fujitsu Limited All rights reserved Oracle and or its affiliates provided technical input and review on portions of this material Oracle and or its affiliates and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document and such products technology and this document are protected by copyright laws patents and other intellectual property laws and international treaties This document and the product and technology to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of such product or technology or of this document may be reproduced in any form by any means without prior written authorization of Oracle and or its affiliates and Fujitsu Limited and their applicable licensors if any The furnishings of this document to you does not give you any rights or licenses express or implied with respect to the product or technology to which it pertains and this document does not contain or represent any commitment of any kind on the part of Oracle or Fujitsu Limited or any affiliate of either of them This document and the product and technology described in this document may incorporate third party intellectual property copyrighted by and or licensed from the suppliers to Oracle and
41. Indicates that the communication speed is 1 Gbps Indicates that the communication speed is 100 Mbps Indicates that the communication speed is 10 Mbps Table 2 9 LED on the fan unit and its states Name Color Status CHECK Amber On Blinking 1 Off 1 The blink interval is 1 second 1 Hz Description Indicates that an error has occurred Indicates that the component requires maintenance this function is also referred to as the locator Indicates the normal state Table 2 10 LED on the power supply unit and its states Name Color Status CHECK Green On 4 AN Blinking 1 Amber On Blinking 1 Description Indicates that the input power is turned on and being supplied normally Indicates that the input power is being disconnected Indicates that an error has occurred Indicates that the input power to this power supply unit is turned off in redundant operation Indicates the warning status an error has occurred but the power supply unit is operating Chapter 2 Understanding the System Components 19 20 Table 2 10 Status Off 1 The blink interval is 1 second 1 Hz Name Color Table 2 11 Name Color Status READY Green Blinking Off CHECK Amber On Blinking 1 Off 1 The blink interval is 1 second 1 Hz LED on the power supply unit and its states continued Description Indicates that power is not being supplied LEDs on the internal disk and their states Descri
42. Log in to the XSCF shell Start the system For details see 6 2 Starting the System w Close the rack door N 10 6 3 Inactive cold maintenance system stopped cold 114 maintenance 1 Close the fan cover For details see 6 3 4 Closing the fan cover 2 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 3 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 4 Check that the XSCF STANDBY LED on the operation panel is on 5 Switch the mode switch on the operation panel to Locked mode Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Start the system For details see 6 2 Starting the System Close the rack door Chapter 10 Maintaining the Fan Units 115 116 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 11 11 1 Maintaining the Internal Disks This chapter describes the maintenance procedure for an internal disk An internal disk can be replaced expanded or reduced Configuration of the Internal Disks Before Maintaining an Internal Disk Enabling the Removal of an Internal Disk Removing an Internal Disk Install
43. M10 Systems by Fujitsu in Japan Fujitsu M10 and SPARC M10 Systems are identical products The preface includes the following sections Audience Related Documentation Text Conventions Notes on Safety Syntax of the Command Line Interface CLI Document Feedback Audience This document is intended for service engineers and field engineers who perform maintenance work on the system xiii Related Documentation All documents for your server are available online at the following sites Sun Oracle software related documents Oracle Solaris etc http www oracle com documentation Fujitsu documents Japanese site http jp fujitsu com platform server sparc manual Global site http www fujitsu com global services computing server sparc downloads manual The following table lists documents related to SPARC M10 Systems Documentation Related to SPARC M10 Systems 1 Fujitsu M10 SPARC M10 Systems Getting Started Guide 2 Fujitsu M10 SPARC M10 Systems Ouick Guide Fujitsu M10 SPARC M10 Systems Important Legal and Safety Information 2 Software License Conditions for Fujitsu M10 SPARC M10 Systems Fujitsu M10 SPARC M10 Systems Safety and Compliance Guide Fujitsu M10 SPARC M10 Systems Security Guide Fujitsu M10 SPARC M10 Systems SPARC Enterprise PRIMEOUEST Common Installation Planning Manual Fujitsu M10 SPARC M10 Systems Installation Guide Fujitsu M10 1 SPARC M10 1 Service Manual Fujitsu M10 4 Fujitsu M10
44. NET2 PCIE network pciex14e4 1656 2 5GTx1 pci 8000 pci 4 pci 0 pci a network 0d BBO CMUL NET3 PCIE network pciexl4e4 1656 2 9GT 1 pci 8000 pci 4 pci 0 pci a network 0 1 BBO PCIO PCIE ethernet pciex1077 8000 5 OGTx4 pci88100 pci84 pcit0 pcit0 pci80 pcit0 pcit0 pcit1 pci 0 pci 0 ethernet 0 BBO PCIO PCIE ethernet pciex1077 8000 5 OGTx4 pci 8100 pci 4 pci 0 pci 0 pci 0 pci 0 pcit 0 pci l pci 0 pci 0 ethernet 0 1 198 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 BBO PCIO PCIE QLGC qlc pciex1077 8001 QLE8152 5 OGTx4 pci28100 pci24 pcit0 pci80 pci80 pcit0 pci80 pcit1 pci 0 pci 0 QLGC qlc 0 2 BBO PCIO PCIE QLGC qlc pciex1077 8001 0LE8152 5 OGTx4 pci28100 pci24 pcit0 pci80 pci80 pcit0 pci80 pcit1 pci 0 pci 0 QLGC qlc 0 3 BBO PCIO PCIE emlx pciexl0df 100 LPe12002 M8 FJ2 5GTx8 pci28100 pci24 pcit0 pci80 pci80 pcit0 pci80 pcit1 pcit0 pci810 pci80 pci80 emlx20 BBO PCIO PCIE emlx pciexl0df 100 LPe12002 M8 FJ2 5GTx8 pci28100 pci24 pcit0 pci80 pci20 pcit0 pci80 pcit1 pci 0 pci l0 pci 0 pci 0 em1x 0 1 BBO PCIO PCIE network pciex1l08e abcd SUNW pcie qgc2 5GTx8 pci 8100 pci 4 pci 0 pci 0 pci 0 pci 0 pci 0 pci l pci 0 pci l1l pci 0 pci 0 networke d BBO PCIO PCIE network pciex1l08e abcd SUNW pcie qgc2 5GTx8 pci 8100 pci 4 pci 0 pci 0 pci 0 pci 0 pci 0 pci l pci 0 pci ll pci 0 pci 0 network 0 1 BBO PCIO PCIE network pciex1l08e abcd SUNW pcie qgc2 5GTx8 pci 8100 pci 4 pc
45. Number of PSU backplanes 1 Location Inside a chassis Active hot maintenance Unsupported Inactive cold system stopped maintenance Supported For the maintenance procedure see Chapter 13 Maintaining the PSU Backplane or 192 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 14 Maintaining the HDD Backplane B 7 Operation Panel The operation panel is installed on the front of the chassis It displays the system status and is used to operate the system Table B 7 lists the specifications of the operation panel Table B 7 Specifications of operation panel Item Description Number of operation panels 1 Location Front of chassis Active hot maintenance Unsupported Inactive cold system stopped maintenance Supported For the maintenance procedure see Chapter 15 Maintaining the Operation Panel Appendix B Component Specifications 193 194 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Appendix C Oracle Solaris Commands Related to Troubleshooting This appendix describes how to use Oracle Solaris commands to display fault diagnosis information and to take countermeasures The commands listed here are useful for determining whether there are problems in the system the network or some other system connected through the network jostat 1M Command prtdiag 1M Command prtconf 1M Command netstat 1M Command ping 1M Command ps 1 Command prstat 1M Command C 1 iosta
46. SAUF MENTION CONTRAIRE EXPRESSEMENT STIPULEE AU DIT CONTRAT ORACLE OU FUJITSU LIMITED ET OU LES SOCIETES AFFILIEES A L UNE OU L AUTRE ENTITE DECLINENT TOUT ENGAGEMENT OU GARANTIE QUELLE QU EN SOIT LA NATURE EXPRESSE OU IMPLICITE CONCERNANT CE PRODUIT CETTE TECHNOLOGIE OU CE DOCUMENT LESQUELS SONT FOURNIS EN L ETAT EN OUTRE TOUTES LES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON SONT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Sauf mention contraire express ment stipul e dans ce contrat dans la mesure autoris e par la loi applicable en aucun cas Oracle ou Fujitsu Limited et ou l une ou l autre de leurs soci t s affili es ne sauraient tre tenues responsables envers une quelconque partie tierce sous quelque th orie juridique que ce soit de tout manque a gagner ou de perte de profit de problemes d utilisation ou de perte de donn es ou d interruptions d activit s ou de tout dommage indirect special secondaire ou cons cutif m me si ces entit s ont t pr alablement inform es d une telle ventualit LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTE AUTRE CONDITION DECLARATION ET GARANTIE EXPRESSE OU TACITE EST FORMELLEMENT EXCLUE DANS LA MESURE AUTORISEE PAR LA LOI EN VIGUEUR Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE
47. SPARC International Inc aux Etats Unis et dans d autres pays Tout autre nom mentionn peut correspondre a des marques appartenant a leurs propri taires respectifs Si ce logiciel ou la documentation qui l accompagne est conc d sous licence au Gouvernement des Etats Unis ou toute entit qui d livre la licence de ce logiciel ou l utilise pour le compte du Gouvernement des Etats Unis la notice suivante s applique U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Avis de non responsabilit les seules garanties octroy es par Oracle et Fujitsu Limited et ou toute soci t affili e de l une ou l autre entit en rapport avec ce document ou tout produit ou toute technologie d crits dans les pr sentes correspondent aux garanties express ment stipul es dans le contrat de licence r gissant le produit ou la technologie fournis
48. Table 8 2 list the supported memory installation configurations Memory for group B cannot be installed until no more memory can be installed for group A As for the installation order of memory modules for memory group B give priority to using either all R DIMM or all LR DIMM memory rather than installing them according to the memory installation configurations shown in Table 8 1 and Table 8 2 You can set memory for each CPU when configuring memory in the mirror configuration In such a case mount all the memory in group A and group B for the corresponding CPU Figure 8 2 shows a combination of mirrored memory in a unit of eight modules on each of the right and left sides For example in the memory on the right side of CPU 0 in Figure 8 2 the four module set of MEM 00B MEM 00A MEM 01B and MEM 01A mirrors the four module set of MEM 10B MEM 10A MEM 11B and MEM 11A Chapter 8 Maintaining Memory 87 Figure 8 2 Memory installation positions and units Mirroring Mirroring lt 38 LU MEM 12A MEM 12B MEM 03A MEM 03B MEM 02A l MEM 02B MEM 13B MEM 00B MEM 00A MEM 01B MEM 01A MEM 10B MEM 10A MEM 11B MEM 11A Table 8 1 Memory installation configurations 4 module units Memory module Memory installed count 4 a in Figure 8 2 8 a in Figure 8 2 b in Figure 8 2 12 a in Figure 8 2 b in Figure 8 2 c in Figure 8 2 16 a in Figure 8 2 b in Figure 8 2 c in Figure 8 2 d in Figure 8 2 Table 8 2
49. able 15 2 shows the maintenance procedure for the operation panel See the relevant section Table 15 2 Flow of maintenance Task Replacement 1 Preparation 15 3 2 Removing the operation panel 15 4 3 Installing the operation panel 15 5 4 System restoration 15 6 Precautions for replacement Note the following points when replacing the operation panel When removing the operation panel be careful not to damage the cable or connector 166 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 15 3 Enabling the Removal of the Operation Panel This section describes the preparations that must be completed prior to the removal of the operation panel Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the operation panel requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that
50. able management arm tab 5 Return to the operation of the XSCF firmware replacefru command to install the power supply unit in the system For details see 6 1 Incorporating an FRU into the System with the replacefru Command 6 Execute the showstatus command to confirm that the power supply unit is operating normally after the maintenance XSCF gt showstatus 7 Execute the showhardconf command to check the hardware configuration and the status of each component XSCF gt showhardconf 8 Close the rack door Chapter9 Maintaining the Power Supply Units 103 9 6 2 Inactive hot maintenance system stopped hot maintenance 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect the power cord to the power supply unit requiring maintenance For details see 6 3 6 Installing the power cords Confirm that the LED green of the power supply unit is on 4 Close the cable management arm Note Check that the cable management arm is locked with its tab A in the figure Figure 9 7 Cable management arm tab 5 Check that the XSCF STANDBY LED on the operation panel is on 6 Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel 7 Login to the XSCF shell 8 Start the system For details see 6 2 Starting the System 9 Close the rack door 104 Fujitsu M10 1 SPARC M10 1 Service Ma
51. al of a fan unit before attempting to remove it For details see 10 3 Enabling the Removal of a Fan Unit Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Chapter 10 Maintaining the Fan Units 111 10 4 1 Accessing a fan unit 1 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 2 Open the fan cover For details see 5 3 3 Opening the fan cover 10 4 2 Removing a fan unit 1 Pinch the front and rear faces of the fan unit to be replaced and pull it up to remove it Note Place the removed fan unit on a grounded antistatic ESD mat Figure 10 2 Removal of fan unit 112 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 10 5 10 5 1 Installing a Fan Unit This section describes the procedure for installing a fan unit Installing a fan unit 1 Install a fan unit into its slot vertically Note Do not force a fan unit into its slot Using excessive force may damage the component or the chassis 2 Push the fan unit in firmly while aligning the connector on the back of the fan unit with the connector on the motherboard unit Note Check that the fan unit is firmly inserted and secured 10 6 10 6 1 Restoring the System This section de
52. are not removed an electrical failure may occur Open the rack door Log in to the XSCF shell Execute the showlogs command to identify the motherboard unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration Stop the system 62 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 7 4 7 4 1 Removing the Motherboard Unit This section describes the procedure for removing the motherboard unit Enable removal of the motherboard unit prior to attempting to remove it For details see 7 3 Preparing the Motherboard Unit for Removal Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Accessing the motherboard unit 1 Remove all the cables connected to the external interface Note Record the positions of the cables before removing them to ensure th
53. at they are reinstalled correctly 2 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 3 Open the fan cover For details see 5 3 3 Opening the fan cover 4 Remove the upper cover For details see 5 3 4 Removing the upper cover 5 Remove the air duct and the PSU backplane cover For details see 5 3 5 Removing the air duct and PSU backplane cover 6 Remove all the fan units For details see 10 4 2 Removing a fan unit Note Make a note of the positions of the fan units before removing them to ensure that they are reinstalled correctly Chapter 7 Maintaining the Motherboard Unit 63 7 Remove all the PCI Express PCle risers For details see 12 4 2 Removing a PCI Express riser Removing the PCle risers enables you to easily remove the cables from the PSU backplane Note Make a note of the mounting positions of the PCle risers before removing them to ensure that they are reinstalled correctly 7 4 2 Removing the motherboard unit Caution Remove all the memory before removing the motherboard unit Otherwise the memory may be damaged 1 Remove all the memory For details see 8 5 2 Removing memory Note Make a note of the mounting positions of the memory modules before removing them to ensure that they are reinstalled correctly 2 Release the cable lock guide For details see 5 3 6 Releasing the cable guide lock If the cable guide does n
54. ation of the Cable Kit 173 16 2 Before Maintaining the Cable Kit 175 16 2 1 Types of maintenance 175 16 2 2 Flow of maintenance 175 16 3 Enabling the Removal of the Cable Kit 175 16 4 Removing the Cable Kit 176 16 4 1 Accessing the cable kit 176 16 4 2 Removing the cable kit 177 16 5 Installing the Cable Kit 182 16 5 1 Installing the cable kit 182 16 5 2 Restoring the chassis 185 16 6 Restoring the System 185 Appendix A Component List 187 Appendix B Component Specifications 189 B 1 Motherboard Unit 189 B 2 Power Supply Unit 189 B 3 Fan Unit 190 B 4 Internal Disk 190 B 5 PCI Express Card 191 B 6 Backplanes 191 B 7 Operation Panel 193 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Appendix C Oracle Solaris Commands Related to Troubleshooting 195 C 1 C 2 C 3 C 4 C5 C 6 C 7 iostat 1M Command 195 prtdiag 1M Command 197 prtconf 1M Command 200 netstat 1M Command 203 ping 1M Command 204 ps 1 Command 206 prstat 1M Command 207 Appendix D External Interface Specifications 209 D 1 Serial Port 209 D 1 1 Wire connection chart of serial cable 210 D 2 USB Port 210 D 3 SAS Port 210 D 4 RESET switch 211 Index 213 Contents xi xii Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Preface This document describes the maintenance procedure for Oracle or Fujitsu SPARC M10 1 The maintenance work should be performed by service engineers and or field engineers Fujitsu M10 is sold as SPARC
55. ations that must be performed prior to physically removing a component See this chapter as required when performing the maintenance work on each component described in Chapter 7 onwards Releasing an FRU from the System with the replacefru Command Stopping the System Accessing Components Caution Do not operate the Field Replaceable Unit FRU requiring maintenance while OpenBoot PROM is running the ok prompt is displayed After turning off the physical partition stopping the system or starting Oracle Solaris operate the FRU requiring maintenance 5 1 Releasing an FRU from the System with the replacefru Command This section describes the procedure for releasing an FRU requiring maintenance from the system The following FRUs can be maintained Power supply unit Fan unit 1 Login to the XSCF shell 2 Execute the replacefru command to display the maintenance menu XSCF gt replacefru 3 Select the FRU requiring maintenance by specifying it with a numeric key In the following example since the fan unit is selected 1 is entered 35 Maintenance Replacement Menu Please select a type of model which has FRU to be replaced Fan Unit Power Supply Unit Select 1 2 c cancel 4 Select the FRU requiring maintenance by specifying it with a numeric key In the following example since FAN 6 is showing Faulted indicating an error 7 is entered Maintenance Replacement Menu Please select a
56. ay fail to operate correctly Replace the motherboard unit or the PSU backplane and then execute the showhardconf or showstatus command to verify that the replaced Field Replaceable Unit FRU is fully operational Then replace the other FRU 13 3 Enabling the Removal of the PSU Backplane This section describes the preparations that must be completed prior to the removal of the PSU backplane Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Log into the XSCF shell 3 Execute the showlogs command to identify the maintenance target PSU backplane XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit Chapter 13 Maintaining the PSU Backplane 141 For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 13 4 Removing the PSU Backplane This section describes the procedure for removing the PSU backplane Enable the removal of the PSU backplane before attempting to remove it For details
57. ayed 5 Start the system For details see 6 2 Starting the System 6 Close the rack door 128 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 12 Maintaining the PCI Express Cards This chapter describes the maintenance procedure for a PCI Express PCle card A PCle card can be replaced expanded and reduced Configuration of the PCle Cards Before Maintaining a PCle Card Enabling the Removal of a PCI Express Card Removing a PCI Express Card Installing a PCI Express Card Restoring the System 12 1 Configuration of the PCle Cards This section describes the configuration and location of the PCle cards Up to three 3 PCle cards can be mounted 129 Figure 12 1 Location of the PCle card 3 Location number Component 1 PCle card PCI 0 2 PCle card PCI 1 3 PCle card PCI 2 12 2 Before Maintaining a PCle Card This section describes the types of maintenance for PCle cards the maintenance flow and related precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work 130 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 12 2 1 12 2 2 12 2 3 12 2 4 Types of maintenance Table 12 1 lists the types of maintenance for the PCIe cards For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 12 1 Types of maintenance
58. b command to confirm that the internal disk requiring maintenance is recognized When you enter the y option for the testsb command the system automatically Woo answers y yes in response to an inquiry The following example shows the diagnosis of system board 00 0 XSCF gt testsb y p 00 0 Chapter 11 Maintaining the Internal Disks 127 During the diagnosis processing the probe scsi all command of the OpenBoot PROM is executed and the result is displayed 4 Start the system For details see 6 2 Starting the System 5 Close the rack door 11 6 3 Inactive cold maintenance system stopped cold maintenance 1 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 2 Check that the XSCF STANDBY LED on the operation panel is on Log in to the XSCF shell Execute the testsb command to confirm that the internal disk requiring maintenance is recognized When you enter the y option for the testsb command the system automatically Woo answers y yes in response to an inquiry The following example shows the diagnosis of system board 00 0 XSCF gt testsb y p 00 0 During the diagnosis processing the probe scsi all command of the OpenBoot PROM is executed and the result is displ
59. ble kit 174 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 16 2 16 2 1 16 2 2 Before Maintaining the Cable Kit This section describes the types and procedures of cable kit maintenance Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Types of maintenance Table 16 1 lists the types of maintenance for the cable kit For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 16 1 Types of maintenance for cable kit Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK Flow of maintenance Table 16 2 shows the maintenance procedure for the cable kit See the relevant section Table 16 2 Flow of maintenance Task Replacement 1 Preparation 16 3 2 Removal of the cable kit 16 4 3 Installation of the cable kit 16 5 4 System restoration 16 6 16 3 Enabling the Removal of the Cable Kit This section describes the preparations that must be completed prior to removing the cable kit Chapter 16 Maintaining the Cable Kit 175 A Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the cable kit requiring maintenance XSCF gt sh
60. cation of an error by checking the LED on the component that incorporates the failed hardware if an error occurs with the hardware in the chassis For details see 2 3 3 LEDs on each component Note that some components such as memory are not provided with LEDs To check the status of a component that does not have an LED execute XSCF shell commands such as the showhardconf command from the maintenance terminal For details see 3 3 3 Checking the status of a component Checking error messages Display error messages to check the log information and an error overview You can use either of the following two methods to check the error messages Checking error log information using the XSCF shell For details see 12 1 Checking Log Saved with XSCF in the SPARC M10 Systems System Operation and Administration Guide Checking messages on Oracle Solaris For details see 12 2 Checking Warning and Notification Messages in the SPARC M10 Systems System Operation and Administration Guide Checking the status of a component Execute XSCF firmware commands to determine the system hardware configuration and the status of each component showhardconf command Execute the showhardconf command to determine the information on the component 1 Login to the XSCF shell 2 Execute the showhardconf command to acquire a list of components A failed component is indicated by an asterisk at the beginning of the line Chapter3 Troubleshootin
61. ci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance ramdisk root driver not attached os io driver not attached fcoe instance 0 iscsi instance 0 pseudo instance 0 OoOmMAAIADAOFWNE CO N N H FE IA VOH Oo VI BUDHO N Ke N CS C 4 netstat 1M Command The netstat 1M command displays the network status and the protocol statistics This command allows you to view a list of connections maintained by the host and their status This command also allows you to check the IP TCP and UDP packet statistics and error conditions Table C 4 lists the options of the netstat 1M command and how those options are useful for troubleshooting Appendix C Oracle Solaris Commands Related to Troubleshooting 203 Table C 4 Option i i interval ST Ek netstat 1M command options Description Displays the interface status The displayed content includes information on incoming and outgoing packets incoming and outgoing
62. cribed in Table 1 1 to ensure the safety of personnel and the system Table 1 1 ESD precautions Item Precautions Wrist strap Wear an antistatic wrist strap when handling printed boards ESD mat An approved ESD mat provides protection from static damage when used with a wrist strap The mat also acts as a cushion to protect the small parts that are attached to printed boards 4 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Table 1 1 ESD precautions continued Item Precautions Antistatic bag After removing a printed board or component place it in the ESD safe packaging box antistatic bag or ESD safe packaging box How to use a wrist strap Wear a wrist strap in such a way that the inner metal surface A inthe figure of the wrist strap band is in contact with your skin Connect the clip B in the figure directly to the chassis Caution Do not connect the wrist strap clip to the ESD mat By connecting the wrist strap clip to the chassis the operator and components have the same electrical potential thus eliminating the danger of static damage Figure 1 3 Wrist strap connection destination 1 5 Other Precautions The printed boards in a chassis can be easily damaged by static electricity To prevent damage to printed boards wear a wrist strap and ground it to the chassis Chapter 1 Before Starting Maintenance Work 5 prior to starting maintenance If excessive force is applied to the motherboard un
63. d Nov 1 16 30 20 dt88 292 SOURCE eft REV 1 13 Nov 1 16 30 20 dt88 292 EVENT ID afc7e660 d609 4b2f 86b8 ae7c6b8d50c4 Nov 1 16 30 20 dt88 292 DESC Nov 1 16 30 20 dt88 292 A problem was detected in the PCI Express subsystem Nov 1 16 30 20 dt88 292 Refer to http support oracle com msg SUN4 8000 0Y for more information Nov 1 16 30 20 dt88 292 AUTO RESPONSE One or more device instances may be disabled Nov 1 16 30 20 dt88 292 IMPACT Loss of services provided by the device instances associated with this fault Nov 1 16 30 20 dt88 292 REC ACTION Schedule a repair procedure to replace the affected device Use Nov 1 16 30 20 dt88 292 fmdump v u EVENT_ID to identify the device or contact Sun for support Predictive self repairing messages continued Description SOURCE Information on the diagnosis engine used to identify the error EVENT ID Universally unique event ID for this error DESC Basic description of the error Website Where to find specific information and actions to apply in the event of this error AUTO RESPONSE What the system has done if anything to alleviate any subsequent problems IMPACT Description of the assumed impact of the failure REC ACTION Brief description of the corrective action the system administrator should apply Identifying the location of the chassis requiring maintenance Execute the setlocator command to identify
64. d by the variable hostname Table C 5 lists the options of the ping 1M command and how those options are useful for troubleshooting Table C 5 ping 1M command options Option Description hostname When you send a probe packet to hostname a message is returned g hostname Forces the probe packet to go through the specified gateway i interface Specifies the interface to be used for sending and receiving a probe packet n Converts a host name into an IP address and then displays it S ping is repeated at intervals of 1 second Pressing the Ctrl C keys stops ping and then displays the statistics svR Displays the routes that the probe packets pass through at intervals of 1 second Application Allows you to confirm that a host is active on the network Allows you to test the qualities of individual routes by sending packets to the target host via those routes Allows you to easily check the secondary network interface Allows you to check the IP address instead of the host name Allows you to check intermittent or long term network events Allows you to instantly view nighttime events by piping the ping output to a file Displays the routes and hop counts of probe packets allowing you to compare multiple routes to identify any bottleneck The following example shows the output from the ping 1M command ping s 10 24 187 50 56 data bytes icmp_seq 0 icmp seg 1 icmp_seq 2 PING 10
65. describes the configuration and the locations of the fan units Seven fan units are installed in a chassis If an error occurs in a fan unit XSCF detects the error The 6 1 redundant configuration of the fan units allows the system to continue operating even if one fan unit fails 107 Figure 10 1 Positions of Fan Units Location number Component Fan unit FAN 0 Fan unit FAN 1 Fan unit FAN 2 Fan unit FAN 5 N D GI R W N e Fan unit FAN 3 Fan unit FAN 4 Fan unit FAN 6 10 2 Before Maintaining a Fan Unit This section describes the types of and procedure for fan unit maintenance as well as some related precautions 108 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 10 2 1 10 2 2 10 2 3 Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Types of maintenance Table 10 1 lists the types of maintenance for the fan units For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 10 1 Types of maintenance for fan unit Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK OK OK Flow of maintenance Table 10 2 shows the maintenance procedure for the fan units See the corresponding section and item Table 10 2 Flow of maintenance Replacement Task 1 Preparation 10 3 2 Removing a fan un
66. describes the maintenance procedure for the PSU backplane 13 1 Position of the PSU Backplane Before Maintaining the PSU Backplane Enabling the Removal of the PSU Backplane Removing the PSU Backplane Installing the PSU Backplane Restoring the System Position of the PSU Backplane This section describes the position of the PSU backplane The PSU backplane has connectors to enable the connection of multiple power supply units 139 Figure 13 1 Position of the PSU backplane Location number Component 1 PSU backplane PSUBP 13 2 Before Maintaining the PSU Backplane This section describes the types and the procedure for maintaining the PSU backplane as well as some related precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work 13 2 1 Types of maintenance Table 13 1 lists the types of maintenance for the PSU backplane For the definition of 140 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 13 2 2 maintenance see 4 3 Understanding Types of Maintenance Table 13 1 Maintenance types of PSU backplane Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK Precautions for replacement Note the following points when you replace the PSU backplane If you replace the motherboard unit and the PSU backplane at the same time the system m
67. dicate the operation status of the entire system In addition the LEDs enable you to check the system status with the combination of the LED statuses being on blinking or off Table 2 4 lists the system operation status as indicated by the LEDs and Table 2 5 lists the system status as indicated by the LED combinations Table 2 4 System operation status indicated by LEDs Icon Name Color Status Description E POWER Green On System is started Blinking System stop process is in progress 1 Off System is stopped O XSCF Green On XSCF is functioning normally XSCF SLANDPY Blinking System initialization is in progress after the 1 turn on of the power Off XSCF is stopped AN CHECK Amber On An error that prevents the system from starting has been detected Blinking Indicates that the chassis reguires maintenance 1 this function is also referred to as the locator Off The system is in the normal state or the power is disconnected or otherwise not being supplied 1 The blink interval is 1 second 1 Hz 16 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 2 3 2 Table 2 5 LED state POWER Off Off Off Off On Blinking ET System status indicated by combination of LEDs XSCF STANDBY O XSCF Off Off Blinking 1 On On CHECK A Off Off Off Off On Off 1 The blink interval is 1 second 1 Hz Description Power is disconnected Power has just bee
68. disks or filler units For details see 11 5 Installing an Internal Disk Note Install the internal disks in their original positions by referring to the notes that you made prior to the start of maintenance Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 14 6 Restoring the System This section describes the procedure for restoring the system after installing the HDD backplane 1 Ds Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Execute the testsb command to confirm that the HDD backplane requiring maintenance is recognized When you enter the y option for the testsb command the system automatically WoW answers y yes in response to an inquiry The following example shows the diagnosis of system board 00 0 XSCF gt testsb y p 00 0 During the diagnosis processing the probe scsi all command of the OpenBoot PROM is executed and the result is displayed Chapter14 Maintaining the HDD Backplane 163 5 Start the sys
69. display Allows you to find internal devices and other I O devices on the network whose performance is low The following example shows the iostat 1M command output iostat En c5t50000393D85129FAd0 Soft Errors 0 Hard Errors 0 Transport Errors Vendor TOSHIBA EB25PC201AL6 Product MBF2300RC Size 300 00GB lt 300000000000 bytes gt Media Error 0 Device Not Ready 0 No Device 0 Recoverable 0 Illegal Request 0 Predictive Failure Analysis 0 c3t50000393D851FDAAdO Soft Errors 0 Hard Errors 0 Transport Errors Vendor TOSHIBA EB25PC201AMS Product MBF2300RC Size 300 00GB lt 300000000000 bytes gt Media Error 0 Device Not Ready 0 No Device 0 Recoverable 0 Illegal Request 0 Predictive Failure Analysis 0 c4t50000393D822D2B6d0 Soft Errors 0 Hard Errors 0 Transport Errors Vendor TOSHIBA EB25PC2015P8 Product MBF2300RC Size 300 00GB lt 300000000000 bytes gt Media Error 0 Device Not Ready 0 No Device 0 Recoverable 0 Illegal Request 0 Predictive Failure Analysis 0 c2t50000393E8001BB6d0 Soft Errors 0 Hard Errors 0 Transport Errors Vendor TOSHIBA EB25PC301AV6 Product MBF2300RC Size 300 00GB lt 300000000000 bytes gt Media Error 0 Device Not Ready 0 No Device 0 Recoverable 0 Illegal Request 0 Predictive Failure Analysis 0 196 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Revision Revision Revision Revision 3706 Serial No 3706 Ser
70. e In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly Chapter 8 Maintaining Memory 91 8 5 A 8 5 1 8 5 2 Removing Memory This section describes the procedure for memory removal Perform reduction using the same procedure Enable removal of the memory before you attempting to remove it For details see 8 4 Enabling the Removal of Memory Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Accessing memory 1 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 2 Open the fan cover For details see 5 3 3 Opening the fan cover 3 Remove the upper cover For details see 5 3 4 Removing the upper cover 4 Remove the air duct and the PSU backplane cover For details see 5 3 5 Removing the air duct and PSU backplane cover Removing memory 1 Move the latch of the memory slot outward and then pull the memory up vertically to remove it Note Make a note of the mounting positions of the memory modules before removing them to ensure that they are reinstalled correctly Note Place the removed memory on a grounded antistatic ESD mat 92 Fujitsu M10 1 SPAR
71. e Return the microSD card that was supplied with the new motherboard unit by installing it in the removed motherboard unit 72 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 7 6 Installing the Motherboard Unit This section describes the procedure for installing the motherboard unit 7 6 1 Installing the motherboard unit Note Be careful not to damage the connectors when installing the motherboard unit in the chassis 1 Install the removed memory on the new motherboard unit Note Install the memory modules in the correct positions by referring to the notes you made before the start of maintenance 2 Hold the handles on the motherboard unit and install the motherboard unit in the chassis Install it from the front of the chassis aligning it with the mounting position 3 Confirm that the 10 fixing pins are inserted into the motherboard unit and then slide the motherboard unit toward the rear of the chassis Chapter 7 Maintaining the Motherboard Unit 73 Figure 7 10 Motherboard unit fixing pins 4 Tighten the five 5 screws securing the motherboard unit 74 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 11 Screws on the motherboard unit 5 Connect the cables to the motherboard unit The following cables are to be installed a Three 3 cables on the motherboard unit that connect the PSU backplane to the motherboard unit b One 1 cable that connects the PSU backplane to
72. e and the processes that could potentially corresponding executable files affect the system performance or respectively even cause a hang up The following example shows the output from the ps 1M command ps eo pcpu pid comm sort rn SCPU PID COMMAND 0 674 sort 673 ps 637 bash 636 login 634 usr sbin in telnetd 629 bash 613 usr bin login 602 usr lib devchassis devchassisd 600 opt SUNWldm bin 1ldmd 581 usr lib inet in ndpd 580 sbin dhcpagent 577 usr lib rmvolmgr 548 usr sbin auditd 519 usr sbin syslogd 508 usr lib ssh sshd 497 usr lib fm fmd fmd 487 usr lib hal hald addon cpufreg 472 usr lib autofs automountd OOOOOOOOOOOOOOOOoO OOOoOOOOOOOOOOOOOOO 206 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 470 usr lib autofs automountd 468 usr lib inet inetd 458 hald runner 453 usr lib hal hald 450 usr sbin rpcbind 421 usr lib inet proftpd 413 usr sbin cron 382 lib svc method iscsid 369 usr lib efcode sparcv9 efdaemon 332 usr sbin nscd 297 usr lib picl picld 272 lib inet nwamd 179 usr lib devfsadm devfsadmd 176 usr lib zones zonestatd 171 usr lib ldoms drd 164 usr lib ldoms ldmad 161 usr lib utmpd 158 usr lib dbus daemon 128 usr lib sysevent syseventd 112 usr lib pfexecd 98 lib inet in mpathd 74 lib crypto kcfd 73 lib inet ipmgmtd 59 usr sbin dlmgmtd 38 lib inet netcfgd 13 lib svc bin svc configd 11 lib svc bin svc startd 8 vmtasks intrd kme
73. e boot device With a redundant configuration however this is also possible with the boot device Supported For the maintenance procedure see Chapter 11 Maintaining the Internal Disks B 5 PCI Express Card The chassis supports the mounting of up to three low profile PCle cards Table B 4 lists the specifications of the PCle card Table B 4 Specifications of PCle card Item Maximum number of PCle cards Location Active hot maintenance Inactive cold system stopped maintenance Description 3 Rear of chassis Unsupported Supported For the maintenance procedure see Chapter 12 Maintaining the PCI Express Cards B 6 Backplanes There are the following two types of backplane HDD backplane A in the figure PSU backplane B in the figure The backplane is a unit with connectors for mounting replaceable units in the chassis The PSU backplane carries memory that stores identification information and the user setting information Appendix B Component Specifications 191 Figure B 1 Location of HDD backplane Table B 5 lists the specifications of the HDD backplane and Table B 6 lists the specifications of the PSU backplane Table B 5 Specifications of HDD backplane Item Description Number of HDD backplanes 1 Location Inside a chassis Active hot maintenance Unsupported Inactive cold system stopped maintenance Supported Table B 6 Specifications of PSU backplane Item Description
74. e information in detailed Allows you to view other mode parameters The following example shows the output from the prstat 1M command prstat n 5 s size PID USERNAME SIZE RSS STATE PRI NICE 497 root 55M 49M sleep 59 600 root 41M 36M sleep 59 TIME CPU PROCESS NLWP 01 12 0 0 fmd 37 2 09 13 0 0 ldmd 13 0 0 svc startd 12 2 00 00 0 0 inetd 4 0 5 468 root 24M 12M sleep 59 13 TOGE 20M 19M sleep 59 669 lwps Q svc configd 24 0 04 200537 0 05 0 0 0 0 11 root 37M 33M sleep 59 0 00 17 0 0 s Total 49 processes load average 208 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Appendix D External Interface Specifications This appendix explains the specifications of the external interface connectors on the server Serial Port USB Port SAS Port RESET switch D 1 Serial Port Table D 1 lists the specifications of the serial port Table D 1 Serial port Pin arrangement Pin number 1 2 12345678 3 4 5 6 7 8 Signal name RTS DTR TXD GND GND DSR CTS Input output Output Output Output Input Input Input Description Transmission reguest Data terminal ready Transmitted data Ground Ground Received data Data set ready Transmission possible 209 D 1 1 Wire connection chart of serial cable Figure D 1 Wire connection chart of serial cable RJ45 D sub 9pin TRIS 8 Crs 1CD 2 DTR 6 DSR 7 DSR
75. e related precautions Note Read and understand this section before starting any maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Types of maintenance Table 9 1 lists the types of maintenance for the power supply units For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 9 1 Types of maintenance for the power supply unit Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK OK OK 96 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 9 2 2 9 2 3 Flow of maintenance Table 9 2 shows the maintenance procedure for the power supply units See the relevant section Table 9 2 Flow of maintenance Task Replacement 1 Preparation 9 3 2 Removal of power supply unit 9 4 3 Installation of a power supply unit 9 5 4 System restoration 9 6 Precautions for replacement Note the following points when replacing a power supply unit There are two power supply units Thus the system can continue operating even if one of the units fails Do not however operate the system for an extended period while one unit has failed When replacing multiple power supply units replace one unit at a time If redundancy of the power supply units cannot be secured perform maintenance with the inactive cold system stopped method Do not force a power supply unit into its slot Using excessive force may damage the component or the chas
76. e slot from which you removed the internal disk Chapter11 Maintaining the Internal Disks 125 11 5 Installing an Internal Disk This section describes the procedure for installing an internal disk Perform expansion using the same procedure Caution Do not attempt to insert an internal disk into a slot when the lever is closed Otherwise the internal disk could jam and prove difficult to remove Note When expanding an internal disk remove the filler unit of the internal disk from the slot into which you will install the internal disk 1 Open the lever and hold the internal disk 2 Carefully insert the internal disk into the slot Note Do not force the internal disk into the slot Using excessive force may damage the component or the chassis 3 Close the lever to secure the internal disk 11 6 11 6 1 Restoring the System This section describes the procedures for restoring the system after replacement expansion and reduction of internal disks The restoration procedure differs depending on the maintenance type as follows m Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Active hot maintenance The procedure may vary depending on the configuration of the internal disk When the system is configured with a hardware RAID The operation varies depending on the hardware RAID configuration RAID 0 RAID 1
77. ed in HDD 0 2 The device path name and logical path name of the disk mounted in HDD 1 3 The device path name and logical path name of the disk mounted in HDD 2 diskinfo D devchassis path c occupant compdev Chapter11 Maintaining the Internal Disks 119 dev chassis SYS dev chassis SYS dev chassis SYS dev chassis SYS dev chassis SYS DO D1 D2 D3 D4 dev chassis SYS D5 dev chassis SYS D6 dev chassis SYS MBU HDD7 dev chassis SYS HDD00 dis c0t50000393B81B3A36d0 lt 1 dev chassis SYS HDD01 dis c0t500000E01FB332A2d0 lt 2 dev chassis SYS HDD02 dis c0t50000393B81B4D7Ad0 lt 3 dev chassis SYS HDD03 dis dev chassis SYS HDD04 dis dev chassis SYS HDD05 dis dev chassis SYS HDD06 dis dev chassis SYS HDD07 dis Wu GH 3 B HG 3 W C s Te a s I UU UU UO 0 Aan A Ae A Ae A IN Use the diskinfo command Oracle Solaris 10 1 Execute the diskinfo command to confirm the disk slot 1 to 3 in the following example represent 1 The device path name and logical path name of the disk mounted in HDD 0 2 The device path name and logical path name of the disk mounted in HDD 1 3 The device path name and logical path name of the disk mounted in HDD 2 diskinfo ap Enclosure path TZ01232002 physical hba 0 Chassis Serial Number TZ01232002 physical hba 0 Chassis Model ORCL SPARC64 X Enclosure path dev es
78. ee 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Start the system For details see 6 2 Starting the System 7 Close the rack door 152 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 14 Maintaining the HDD Backplane This chapter describes the maintenance procedures for the HDD backplane 14 1 Position of the HDD Backplane Before Maintaining the HDD Backplane Enabling the Removal of the HDD Backplane Removing the HDD Backplane Installing the HDD Backplane Restoring the System Position of the HDD Backplane This section describes the position of the HDD backplane The HDD backplane has connectors to enable the connection of multiple internal disks 153 Figure 14 1 Position of the HDD backplane Position number Component 1 HDD backplane HDDBP 14 2 Before Maintaining the HDD Backplane This section describes the types of and procedure for HDD backplane maintenance as well as some related precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see t
79. egrees Figure 5 6 Opening the fan cover 42 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 5 3 4 90 10 Removing the upper cover To perform maintenance on an internal component in a chassis pull the chassis out of the rack open the fan cover and then remove the upper cover 1 Slide the upper cover toward the rear of the chassis to remove it Figure 5 7 Opening the upper cover Removing the air duct and PSU backplane cover To perform maintenance on the motherboard unit memory or PSU backplane remove the air duct and PSU backplane cover 1 Lift the air duct up by both sides to remove it Chapter 5 Understanding the Preparations for Enabling Maintenance 43 Figure 5 8 Removing the air duct 2 Remove the PSU backplane cover by sliding it to the front of the chassis while pressing the latch of the PSU backplane cover Figure 5 9 Removing the PSU backplane cover 44 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 5 3 6 Releasing the cable guide lock To perform maintenance by removing the cables connected to the motherboard unit remove the cables by releasing the cable guide lock There are the following two types of cable guides Type B cable guide has a lock that is released Figure 5 10 Types of cable guides TypeA Type B Type How to remove the cables TypeA Remove the cables from the cable guide by pulling them up Type B Release the cable guide lock and remove the cables
80. emoved power supply unit on the grounded ESD mat to ground any static electricity 9 5 Installing a Power Supply Unit This section describes the procedure for installing a power supply unit 1 Support the power supply unit from below with one hand and then carefully insert it into the slot Note Do not forcibly push the power supply unit into its slot Using excessive force may damage the component or the chassis 2 Push the power supply unit firmly into the installation position Note Make sure that the power supply unit is firmly inserted and fixed 9 6 9 6 1 Restoring the System This section describes the procedures for restoring the system after installing a power supply unit The restoration procedure differs depending on the maintenance type as follows m Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Active hot maintenance 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect the power cord to the power supply unit requiring maintenance For details see 6 3 6 Installing the power cords 3 Confirm that the LED green of the power supply unit is on 102 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 4 Close the cable management arm Note Check that the cable management arm is locked with its tab A in the figure Figure 9 6 C
81. errors collisions and queues Specifying a numeric value after the i option executes the netstat 1M command at intervals of the specified number of seconds Displays the media table Displays the routing table Converts a host name into an IP address and then displays it Application Allows you to view a concise overview of the network status Identifies intermittent or long term network events You can view nighttime events at a glance by piping the netstat output to a file Allows you to check the MAC addresses of the host on the subnetwork Allows you to check the routing information Allows you to check the IP address instead of the host name The following example shows the output from the netstat 1M command netstat p Net to Media Table Device IPv4 IP Address 10 24 187 1 224 0 0 22 to Media Table IPv6 Physical Address C 5 255 255 255 255 SPLA 25 9 259 255 259 255 259 255 2595 S REACHABI REACHABI REACHABI REACHABI REACHABI REACHABI ping 1M Command b0 99 28 98 00 0a b8 50 01 00 5e 00 2716 b299 28ff fe98 3036 11 298 3036 The ping 1M command sends ICMP ECHO REOUEST packets to the network hosts 204 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 In certain configurations of the ping 1M command the command output allows you to identify a network link or a node that has experienced a problem The destination host is specifie
82. exchanging device please select cancel f finish c cancel The following screen is displayed Wait until the processing has completed 47 Waiting for FAN 6 to enter install state This operation may take up to 1 minute s progress scale reported in seconds 0 done Diagnostic tests for FAN 6 have started This operation may take up to 6 minute s 30 second s progress scale reported in seconds 90 done If your XSCF firmware version is earlier than XCP 2220 the underlined part is displayed as 4 minute s 2 Confirm that the status is normal Normal after diagnosis and then enter se Maintenance Replacement Menu Status of the replaced FRU Status The replacement of FAN 6 has completed normally f finish 3 When the maintenance menu appears enter c to exit the operation Maintenance Replacement Menu Please select a type of model which has FRU to be replaced Fan Unit Power Supply Unit 6 2 Starting the System 48 This section explains the procedure for starting the system The system can be started in either of the following two ways Starting the system with an XSCF command Starting the system from the operation panel 8 y P P 1 Check that the XSCF STANDBY LED on the operation panel is on 2 Switch the mode switch on the operation panel to Locked mode Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 For details see 2 2 2 Control function o
83. f the components mounted in the chassis Figure A 1 Locations of components 1 oe Location Component number 1 Upper cover 187 Location Component number 2 Fan cover 3 Motherboard unit 4 CPU 5 Memory 6 Air duct 7 Fan unit 8 HDD backplane 9 Internal disk 10 Operation panel 11 PSU backplane 12 PSU backplane cover 13 Power supply unit 14 PCI Express riser 15 PCI Express card 188 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Appendix B Component Specifications This appendix provides the specifications of the components Motherboard Unit Power Supply Unit Fan Unit Internal Disk PCI Express Card Backplanes Operation Panel B 1 Motherboard Unit The motherboard unit consists of the following components CPU Memory XSCF PCI Express PCIe card Fan unit Power is supplied from the power supply unit to the motherboard unit Stop the system before performing any maintenance work on the motherboard unit Perform maintenance work from the top of the chassis For the maintenance procedure see Chapter 7 Maintaining the Motherboard Unit B 2 Power Supply Unit The power supply units take input power and supply it to the system The redundant 189 configuration of the power supply units allows the system to continue operating even if one of the units fails Table B 1 lists the specifications of the power supply units Table B 1 Power
84. f the operation panel Log in to the XSCF shell Execute the showstatus command to confirm that the FRU is operating normally after the completion of maintenance Nothing is displayed in the normal state XSCF gt showstatus 5 Execute the showhardconf command to check the hardware configuration and the status of each component showhardconf M10 1 Serial 2101151008A Operator Panel Switch Locked System Power Off System Phase Cabinet Power Off Partition 0 PPAR Status Powered Off MBU Status Normal Ver 2004h Serial USDA P00007 FRU Part Number CA20366 B10X 002AB LGA MBU 01 Power Supply System Dual Memory Size 32 GB Type A Status Normal Ver 4142h Serial 00010448 Freg 2 800 GHz Type 0x10 Core 16 Strand 2 MEM 00A Status Normal Code ce8002M393B5270DHO YH9 0000 85A8EFD9 Type 01 Size 4 GB FANU 0 Status Normal FANU 1 Status Normal FANU 2 Status Normal FANU 3 Status Normal FANU 4 Status Normal 6 Start the system For details see 6 2 1 Starting the system with an XSCF command or 6 2 2 Starting the system from the operation panel After a short while the following processes are performed The POWER LED on the operation panel comes on Power on self test POST self diagnosis when powering on is executed Then the system starts up For details see 6 1 Starting the System in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide 6 2 1 Starting the sys
85. g 23 showhardconf M10 1 Serial 2101151008A Operator Panel Switch Locked System Power Off System Phase Cabinet Power Off Status Normal Name Property Vendor ID 14e4 Device ID 1648 Subsystem Vendor ID 10cf Subsystem ID 13a0 Model LPel250 F8 FJ Connection PCIBOX X07P PCIBOX XO0DF Status Faulted Ver 0512 Serial XCXODF FRU Part Number CF00541 0314 05 501 6937 05 IOB Status Normal Serial XX0OOKA Type PCI X FRU Part Number CF00541 0316 03 501 6938 05 LINKBORAD Status Faulted Ver 0512 Serial XCXODF FRU Part Number CF00541 0314 05 501 6937 05 PCI 0 Name Property fibre channel Vendor ID 14e4 Device 1ID 1648 Subsystem Vendor ID 10cf Subsystem ID 13a0 Model LPe1250 F8 FJ showstatus command Execute the showstatus command to determine the status of the component 1 Log in to the XSCF shell 2 Execute the showstatus command to determine the status A failed component is indicated by an asterisk at the beginning of the line XSCF gt showstatus MBU Status Normal MEM OA Status Faulted The status of a component is displayed after the Status string Table 3 1 shows the states of components Table 3 1 States of components Display Description Normal The unit is in the normal state Faulted The unit is faulty and is not operating Degraded A part of the unit has failed or degraded but the unit is running Deconfigured Due to the failure or degradation of another
86. gadm a command to check the Ap_ID of the disk requiring maintenance and make a note of it The Ap_ID refers to a string such as c4 dsk c4t5000039428298FFEd0 If you expand an internal disk use the cfgadm a command to check the number of disks mounted cfgadm a A Stop all applications from using the internal disk 5 Execute the cfgadm 1M command to release the internal disk requiring maintenance from the system Enter the Ap_ID you noted in advance cfgadm c unconfigure Ap ID 6 Execute the cfgadm 1M command to identify the location of the internal disk requiring maintenance by causing the CHECK LED on the internal disk to blink Enter the Ap_ID you noted in advance cfgadm x led fault mode blink Ap ID 7 Execute the cfgadm 1M command to confirm that the internal disk requiring maintenance is disconnected The disconnected internal disk is displayed as unconfigured cfgadm a Chapter 11 Maintaining the Internal Disks 123 11 3 2 11 3 3 Inactive hot maintenance system stopped hot maintenance 1 Open the rack door 2 Display the Oracle Solaris super user prompt 3 Stop the system For details see 5 2 Stopping the System Inactive cold maintenance system stopped cold maintenance 1 Open the rack door 2 Display the Oracle Solaris super user prompt 3 Stop the system For details see 5 2 Stopping the System 4 Remove all the power cords from the power supply unit For
87. gt 5 Execute the setdate command to set the XSCF time Specify the time in either of the following formats yyyy MM DD hh mm ss year month day hour 24 hour clock minute second MMDDhhmmyyyy ss monthdayhour 24 hour clock minuteyear second In the following example October 20 2013 16 59 00 is specified XSCF gt setdate s 102016592013 00 Chapter 7 Maintaining the Motherboard Unit 83 6 Execute the setpparparam command to suppress auto boot XSCF gt setpparparam p 0 s bootscript setenv auto boot false 7 Start the system For details see 6 2 Starting the System 8 The ok prompt appears Enable the RAID volume to check the status For details see 14 2 11 Re enabling a hardware RAID volume in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide 10 Close the rack door 84 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 8 Maintaining Memory This chapter describes the memory maintenance procedures Memory can be replaced installed and removed 8 1 Memory Configuration Checking the Memory Configuration Rules Before Maintaining Memory Enabling the Removal of Memory Removing Memory Installing Memory Restoring the System Memory Configuration This section describes the configuration and location of memory Memory is installed on a motherboard unit and divided into group A and group B Up to eight memory modules can be installed for each grou
88. he contents of Chapter 1 Before Starting Maintenance Work 154 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 14 2 1 14 2 2 Types of maintenance Table 14 1 lists the types of maintenance for the HDD backplane For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 14 1 Maintenance types for HDD backplane Active hot Inactive hot Inactive cold system stopped hot system stopped cold z OK Precautions for replacement Note the following points when replacing the HDD backplane When removing the HDD backplane be careful not to damage any components such as the connectors 14 3 Enabling the Removal of the HDD Backplane This section describes the preparations that must be completed prior to removing the HDD backplane Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Loginto the XSCF shell 3 Execute the showlogs command to identify the HDD backplane requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System Chapter 14 Maintaining the HDD Backplane 155 6 Remove all the power cords from the power supply unit Fo
89. herboard unit memory or PSU backplane install the air duct and PSU backplane cover 1 Install the PSU backplane cover by tilting it inserting the latch A in the figure and sliding the cover to the rear of the chassis Note Check that the latch of the PSU backplane cover is secured Chapter6 Understanding the Preparations for Restoring the System 51 Figure 6 3 Installing the PSU backplane cover 2 Attach the air duct vertically Fit the air duct guides four positions A in the figure into the notches on the motherboard unit and then fix them with the pins two positions B in the figure Figure 6 4 Installing the air duct 52 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 6 3 3 6 3 4 Installing the upper cover If the maintenance was performed on an internal component of a chassis install the upper cover 1 Install the upper cover by sliding it toward the front of the chassis Note Check that the pins on the rear of the chassis four positions are inserted into the upper cover Figure 6 5 Installing the upper cover Closing the fan cover If the maintenance was performed on an internal component of a chassis install the upper cover and then close the fan cover 1 Hold the edge of the fan cover and close it while pressing the green slide button toward the inside of the chassis Note Check that the fan cover is firmly closed and secured Chapter6 Understanding the Preparatio
90. i 0 pci 0 pci 0 pci 0 pci 0 pci l pci 0 pci l1l pci 0 pci 0 network 0 2 BBO PCIO PCIE network pciex1l08e abcd SUNW pcie qgc2 5GTx8 pci 8100 pci 4 pci 0 pci 0 pci 0 pci 0 pci 0 pci l pci 0 pci ll pci 0 pci 0 network 0 3 MB PCIX usb pciclass 0c0310 pci 8000 pci 4 pci 0 pci l pci 0 usbe4 MB PCIX usb pciclass 0c0320 e pci 8000 pci 4 pci 0 pci l pci 0 usbe4 1 Environmental Status FRU Status Location Name Status OBP 4 34 0 2012 08 15 17 56 Chassis Serial Number 2081203001 Appendix C Oracle Solaris Commands Related to Troubleshooting 199 C 3 prtconf 1M Command The prtconf 1M command displays the configured devices The prtconf 1M command identifies hardware units recognized by Oracle Solaris When a software application experiences a hardware related issue even though there is no hardware error this command allows you to check whether Oracle Solaris recognizes the hardware and whether the hardware drivers are loaded Table C 3 lists the options of the prtconf 1M command and how those options are useful for troubleshooting Table C 3 prtconf 1M command options Option Description Application No options Displays the device tree for the A hardware device is regarded as devices recognized by Oracle Solaris operating normally if it is recognized If the message driver not attached is displayed for a device
91. ial No 3706 Serial No 3706 Serial No C 2 prtdiag 1M Command The prtdiag 1M command displays the system settings and diagnosis information Diagnosis information displays FRUs in the system that experienced errors The prtdiag 1M command is in the following directory usr platform platform name sbin The prtdiag 1M command may display a slot number that differs from those supposed to be displayed according to other parts of this manual This does not indicate a fault Table C 2 lists the options of the prtdiag 1M command and how those options are useful for troubleshooting Table C 2 prtdiag 1M command options Option Description Application No options Displays a list of components Allows you to check the CPU information the memory configuration the mounted PCI Express PCle cards the OpenBootPROM version the mode switch status and the CPU operational mode v Displays information in detailed In addition to the content displayed Verbose mode when no option is specified this option allows you to check detailed information of the PCIe card The following example shows the prtdiag 1M command output prtdiag v System Configuration Oracle Corporation sun4v SPARC M10 4 Memory size 64000 Megabytes Virtual CPUs CPU ID Frequency Implementation Status 0 3000 MHz SPARC64 X on line 1 3000 MHz SPARC64 X on line 2 3000 MHz SPARC64 X on line 3 3000 MHz SPARC64 X on l
92. igure describes the model number serial number manufacture date rated voltage current number of phases freguency and weight reguired for maintenance and management The standard label B in the figure describes the following certification standards Safety NRTL C Radio wave VCCI A FCC A DOC A and KCC Safety and radio wave CE CCC BSMI RCM and EAC Figure 1 1 Location of the system name plate label and standard label The RFID tag carries an Asset ID The RFID tag is affixed to the operation panel 2 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 1 2 RFID tag Asset ID HI 341A583DAAAAAAAAAAAAAAAA 1 5 Notes on Safety Observe the following precautions to protect yourself when performing maintenance Observe all the precautions warnings and instructions described on the chassis Do not insert foreign objects into the openings in the chassis Any such foreign object could come into contact with high voltage circuitry or could short circuit the components causing a fire or an electric shock Contact your service engineer to inspect the chassis Chapter1 Before Starting Maintenance Work 3 Electrical safety Confirm that the voltage and freguency of your input power supply match the electric rating described on the system name plate label affixed on the chassis Wear a wrist strap when handling an internal disk a mother
93. ine 4 3000 MHz SPARC64 X on line 5 3000 MHz SPARC64 X on line 6 3000 MHz SPARC64 X on line 7 3000 MHz SPARC64 X on line 8 3000 MHz SPARC64 X on line 9 3000 MHz SPARC64 X on line 10 3000 MHz SPARC64 X on line Appendix C Oracle Solaris Commands Related to Troubleshooting 197 59 60 61 62 63 3000 3000 3000 3000 3000 MHz MHz MHz MHz MHz SPARC64 X SPARC64 X SPARC64 X SPARC64 X SPARC64 X SPARC64 X Segment Table Physical Memory Configuration on line on line on line on line on line Base Segment Interleave Bank Contains Address Size Factor Size Modules 0x0 32 GB 4 8 GB BBO CMUL CMP0 MEMOOA BBO CMUL CMP0 MEMO1A 8 GB BBO CMUL CMP0 MEM02A BBO CMUL CMP0 MEM03A 8 GB BBO CMUL CMP0 MEM04A BBO CMUL CMP0 MEMO5A 8 GB BBO CMUL CMP0 MEMO6A BBO CMUL CMP0 MEMO7A 0x20000000000 32 GB 4 8 GB BBO CMUL CMP1 MEM10A BBO CMUL CMP1 MEM11A 8 GB BBO CMUL CMP1 MEM12A BBO CMUL CMP1 MEM13A 8 GB BBO CMUL CMP1 MEM14A BBO CMUL CMP1 MEM15A 8 GB BBO CMUL CMP1 MEM16A BBO CMUL CMP1 MEM17A IO Devices Slot Bus Name Model Speed Status Type Path BBO CMUL SASHBA PCIE scsi pciex1000 87 LSI 2308 2 5 0GTx8 pci88000 pci84 pcit0 pcit0 scsie0 BBO CMUL NETO PCIE network pciexl4e4 1656 2 0GTx1 pci 8000 pci 4 pci 0 pci 9 network 0d BB0 CMUL NET1 PCIE network pciex14e4 1656 2 5GTx1 pci 8000 pci 4 pci 0 pci 9 network 0 1 BBO CMUL
94. ing an Internal Disk Restoring the System Configuration of the Internal Disks This section describes the configuration and locations of the internal disks The chassis has eight 8 slots for mounting internal disks The system memory storage can be expanded by installing extra hard disk drives HDDs or solid state drives SSDs in these slots 117 Figure 11 1 Location of internal disks 6 Location number Component Internal disk HDD 0 Internal disk HDD 1 Internal disk HDD 2 Internal disk HDD 3 Internal disk HDD 4 Internal disk HDD 5 Internal disk HDD 6 o N A GI R Q N e Internal disk HDD 7 11 1 1 Disk slot number To perform active replacement of an internal disk drive you need to know the physical device name or logical device name of a drive to be installed or removed If a disk error occurs in the system from the system console you can normally check for messages regarding a disk that is likely to fail or that has already failed This information is also recorded in the var adm messages file In these error messages a failed internal disk drive is normally indicated with the 118 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 physical device name or logical device name In addition depending on the application the slot number of the disk may be reported Procedure to confirm the mounting position information on the HDD varies depending on the operating system For Oracle So
95. intenance Task Replacement 1 Preparation 73 2 Removal of the motherboard unit 7 4 3 Switching of the microSD card ZS 4 Installation of the motherboard unit 7 6 5 System restoration TT You can revert to the same firmware version as that used before the replacement by using the microSD card used before the replacement This is not a required procedure Precautions for replacement Note the following points when replacing the motherboard unit Do not replace the motherboard unit and the PSU backplane at the same time If you replace the motherboard unit and the PSU backplane at the same time the system may fail to operate correctly Replace the motherboard unit or the PSU backplane and then execute the showhardconf or showstatus command to verify that the replaced Field Replaceable Unit FRU is fully operational Then replace the other FRU The CPU and XSCF on the motherboard unit cannot be replaced individually Replace the motherboard unit When replacing the motherboard unit the memory should be removed from the old unit and remounted on the new unit Always mount the memory modules in the same locations as they were mounted on the old motherboard unit Chapter 7 Maintaining the Motherboard Unit 61 7 3 Before replacing the motherboard unit execute the dumpconfig command to save the system setting information When the motherboard unit is replaced the CPU Activation setting information and CPU Activation key
96. ion of memory 1 2 Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Execute the testsb command to confirm that the memory reguiring maintenance is recognized normally XSCF gt testsb a 5 6 Start the system For details see 6 2 Starting the System Close the rack door 94 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 9 Maintaining the Power Supply Units This chapter describes the maintenance procedure for the power supply units 9 1 Configuration of the Power Supply Units Before Maintaining a Power Supply Unit Enabling the Removal of a Power Supply Unit Removing a Power Supply Unit Installing a Power Supply Unit Restoring the System Configuration of the Power Supply Units This section describes the configuration and the locations of the power supply units The power supply unit supplies power to the system components The components can have the 1 1 redundant configuration Active hot maintenance can be performed 95 Figure 9 1 Location of power supply unit Position number Component 1 Power supply unit PSU 0 2 Power supply unit PSU 1 9 2 9 2 1 Before Maintaining a Power Supply Unit This section describes the types of and procedure for power supply unit maintenance as well as th
97. ions for reduction 122 11 3 Enabling the Removal of an Internal Disk 122 Contents vii 11 3 1 Active hot maintenance 122 11 3 2 Inactive hot maintenance system stopped hot maintenance 124 11 3 3 Inactive cold maintenance system stopped cold maintenance 124 11 4 Removing an Internal Disk 124 11 5 Installing an Internal Disk 126 11 6 Restoring the System 126 11 6 1 Active hot maintenance 126 11 6 2 Inactive hot maintenance system stopped hot maintenance 127 11 6 3 Inactive cold maintenance system stopped cold maintenance 128 Chapter 12 Maintaining the PCI Express Cards 129 12 1 Configuration of the PCIe Cards 129 12 2 Before Maintaining a PCIe Card 130 12 2 1 Types of maintenance 131 12 2 2 Flow of maintenance 131 12 2 3 Precautions for replacement 131 12 2 4 Precautions for expansion 131 12 2 5 Precautions for reduction 132 12 3 Enabling the Removal of a PCI Express Card 132 12 4 Removing a PCI Express Card 133 12 4 1 Accessing a PCle card 133 12 4 2 Removing a PCI Express riser 133 12 4 3 Removing a PCIe card 134 12 5 Installing a PCI Express Card 135 12 5 1 Installing a PCI Express card 135 12 5 2 Installing a PCle riser 136 12 5 3 Restoring the chassis 136 12 6 Restoring the System 137 viii Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter13 Maintaining the PSU Backplane 139 13 1 Position ofthe PSU Backplane 139 13 2 Before Maintaining the PSU Backplane 140 13 2 1 Types of maintenance 140 13 2 2 Precauti
98. isplays information on a physical system board that belongs to the specified physical partition and information on all the physical system boards that are mounted Displays the configuration information for a physical partition hardware resource information Displays the setting information for a device Understanding Types of Maintenance This section describes the types of maintenance performed on the SPARC M10 1 The definitions of terms used in this document are as follows Table 4 4 Definitions of terms Term Physical partition reguiring maintenance Chassis reguiring maintenance Definition Physical partition to which SPARC M10 1 in which Field Replaceable Unit FRU reguiring maintenance is mounted belongs Chassis of SPARC M10 1 in which Field Replaceable Unit FRU reguiring maintenance is mounted The following three types of maintenance for SPARC M10 1 are available depending on the state of the physical partition reguiring maintenance in combination with the state of the input power of the chassis reguiring maintenance Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Table 4 5 State of physical partition reguiring maintenance Active State in which Oracle Solaris is operating during maintenance Inactive system stopped State in which Oracle Solaris is stopped during maintenance Types of SPARC M10 1 maintenance State of input power of chassis reguiring maintenance Hot State i
99. it the components mounted on the printed boards could be damaged When handling the motherboard unit observe the following precautions Handle the motherboard unit by holding it by the handle When removing the motherboard unit from its packaging keep the motherboard unit horizontal until you lay it on the cushioned ESD mat Connectors and components on the motherboard unit have thin pins that bend easily Therefore do not place the motherboard unit on a hard surface Be careful not to damage the small parts mounted on both sides of the motherboard unit The heat sinks can be damaged by incorrect handling Do not touch the heat sinks with your hands or other objects while replacing or removing motherboard units If a heat sink becomes disconnected or is broken obtain a replacement motherboard unit When storing or carrying a motherboard unit ensure that the heat sinks are sufficiently protected When removing a cable such as the LAN cable if you cannot reach the latch lock of the connector use a flat headed screwdriver to push the latch and release the cable If you use force to remove the cable the LAN port of the motherboard unit or a PCI Express PCle card may be damaged Do not use any power cords other than those specified 1 6 Emergency Power Off This section explains the procedure for powering off the system in an emergency immediately stop using the unit and turn off the power supply Regardless of
100. it 10 4 3 Installing a fan unit 10 5 4 System restoration 10 6 Precautions for replacement Note the following points when replacing a fan unit When you replace multiple fan units do so one by one If redundancy of the fan units cannot be secured perform maintenance using the inactive cold system stopped method The fan units have a redundant configuration Thus the system can continue operating even if one of the fan units fails Do not however operate the system for an extended period with one failed unit Replace any failed fan unit immediately Chapter 10 Maintaining the Fan Units 109 10 3 10 3 1 10 3 2 Enabling the Removal of a Fan Unit This section describes the preparation that must be completed prior to removing a fan unit The preparation procedure differs depending on the maintenance type as follows Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Active hot maintenance 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the fan unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Execute the replacefru command to disconnect the fan unit requiring maintenance from the system XSCF g
101. laris 11 For details see Use the format command Oracle Solaris 11 or Use the diskinfo command Oracle Solaris 11 For Oracle Solaris 10 For details see Use the diskinfo command Oracle Solaris 10 Use the format command Oracle Solaris 11 1 Execute the format command to confirm the disk slot 1 to 4 in the following example represent 1 Logical path name of the disk 2 The disk is mounted in the HDD00 slot 3 The disk is mounted in the HDD01 slot 4 The disk is mounted in the HDD02 slot format Searching for disks done AVAILABLE DISK SELECTIONS 0 c2t50000393B81B3A36d0 lt TOSHIBA MBF2600RC 3706 cyl 46873 alt 2 hd 20 sec 625 gt lt 1 pci 8000 pci 4 pci 0 pci 0 scsi 0 iport f disk w50000393b81b3a36 0 dev chassis SYS HDDOO disk lt 2 1 c2t500000E01FB332A2d0 lt FUJITSU MBD2600RC 3701 cyl 46873 alt 2 hd 20 sec 625 gt lt 1 pci 8000 pci 4 pci 0 pci 0 scsi 0 iport f disk w500000e01fb332a2 0 dev chassis SYS HDDO1 disk lt 3 2 c2t50000393B81B4D7Ad0 lt TOSHIBA MBF2600RC 3706 cyl 46873 alt 2 hd 20 sec 625 gt lt 1 pci 8000 pci 4 pci 0 pci 0 scsi 0 iport f disk w50000393b81b4d7a 0 dev chassis SYS HDDO2 disk lt 4 Specify disk enter its number Use the diskinfo command Oracle Solaris 11 1 Execute the diskinfo command to confirm the disk slot 1 to 3 in the following example represent 1 The device path name and logical path name of the disk mount
102. larm Occurred Oct 20 17 45 31 000 JST 2012 FRU PSU 1 PSU 2 PSU 3 Msg ACFAIL occurred ACS 3 FEP type Al 3 3 6 Checking the messages of the predictive self repairing tool Check the messages output from the Oracle Solaris Fault Manager predictive self repairing tool running on Oracle Solaris Oracle Solaris Fault Manager supports the following functions Receives telemetry information about errors Troubleshooting Disables the components that have experienced errors Turns on the LED of a component that has experienced an error and displays the details in the system console message Table 3 2 lists typical messages that are generated if an error occurs These messages indicate that the fault has already been diagnosed If corrective actions can be taken by the system this indicates that they have already been taken In addition if the system is running corrective actions continue to be applied Messages are displayed on the console and are recorded in the var adm messages file Table 3 2 Predictive self repairing messages Output Displayed Description Nov 1 16 30 20 dt88 292 EVENT TIME Tue EVENT TIME Time stamp of the Nov 1 16 30 20 PST 2005 diagnosis Nov 1 16 30 20 dt88 292 PLATFORM PLATFORM Description of the ORCL SPARC64 X CSN HOSTNAME dt88 292 chassis in which the error occurred 26 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 9 0 Table 3 2 Output Displaye
103. lease the lock by pressing the cable management arm tab A in the figure toward the outside of the chassis to unlock the cable management arm Figure 9 4 Unlocking the cable management arm Remove all power cords from all power supply units including the power supply unit requiring maintenance 100 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 9 4 Removing a Power Supply Unit This section describes the procedure for removing a power supply unit Enable removal of the power supply unit before attempting to remove it For details see 9 3 Enabling the Removal of a Power Supply Unit Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity 1 While pushing the lever A in the figure of the power supply unit requiring maintenance grab the handle B in the figure to pull the power supply unit out Figure 9 5 Removing a power supply unit Chapter9 Maintaining the Power Supply Units 101 2 Support the power supply unit with one hand from below and carefully pull it out ofthe slot Note Place the r
104. m task zpool rpool fst lush pageout usr sbin init sched 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 OrRN WW 0 4 GT prstat 1M Command The prstat 1M command repeatedly tests all the active processes on the system and provides statistics based on the specified output mode and sorting order The output from the prstat 1M command is similar to that from the ps 1M command Table C 7 lists the options of the prstat 1M command and how those options are useful for troubleshooting Appendix C Oracle Solaris Commands Related to Troubleshooting 207 Table C 7 prstat 1M command options Option Description Using the option No options Displays a list of processes sortedin The output allows you to view descending order of CPU resource process IDs the User IDs memory consumption The list is restricted usage status CPU usage and by the height of the terminal command names window and the number of processes The output is automatically updated every 5 seconds and is stopped by pressing the Ctrl C keys n number Restricts the number of lines in the Limits the amount of displayed output data so that you can identify those processes that are consuming excessive amounts of resources s key Sorts the list by key parameter The list can be sorted by cpu default time and size v Displays th
105. mponent Each component incorporates LEDs These LEDs indicate a component that reguires maintenance if that component experiences a failure Start maintenance after checking the LEDs The LEDs on each component and the states that they indicate are as follows Table 2 7 LEDs on the motherboard unit and their states Name Color Status READY Green On Blinking 1 Description Indicates that the component is operating The component cannot be released and removed from the system Indicates that the component is currently being mounted on the system or being disconnected from the system 18 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Table 2 7 LEDs on the motherboard unit and their states continued Name Color Status Off CHECK Amber On Blinking 1 Off 1 The blink interval is 1 second 1 Hz Description Indicates that the component is disconnected from the system Indicates that the component can be removed and replaced Indicates that an error has occurred Indicates that the component requires maintenance this function is also referred to as the locator Indicates the normal state Table 2 8 LEDs on the LAN port and their states Name Color Status ACT Green On Off LINK SPEED Amber On Green Blinking 1 Off 1 The blink interval is 1 second 1 Hz Description Indicates that communication is being performed Indicates that communication is not being performed
106. n the PCI expansion unit Name properties of the PCI Express PCIe card Confirming the software and firmware configurations The software and firmware configurations and versions affect system operation To change the configuration or investigate a problem check the latest state and check for any problems in the software Confirming the software configuration Use Oracle Solaris commands to check the software configuration If you are logged in to the XSCF console switch to the control domain console by executing the console command beforehand Table 4 2 lists the commands used for checking the software configuration Table 4 2 Commands for checking the software configuration Command Description pkg 1 Oracle Solaris 11 Displays Oracle Solaris correction information showrev 1M Oracle Solaris 10 and the version Idm 1M Displays logical domain configuration information 1 Log in to the control domain console of the physical partition where the 30 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 component to be maintained is mounted For information on how to log in to the control domain console see 8 3 Switching to the Control Domain Console from the XSCF Shell in Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide 2 Execute the pkg 1 command to display Oracle Solaris correction information and the version For Oracle Solaris 11 execute the pkg 1 command pkg info entire Name
107. n turned on The XSCF has detected an error The XSCF is being initialized The XSCF is in the standby state The system is waiting for power on of the air conditioning facilities in the data center Warm up standby processing is in progress Once processing is complete the system starts up System startup processing is in progress The system is operating Although the system is operating normally an error has been detected System stop processing is in progress Once processing is complete the fan unit stops LEDs on the rear panel System locator The field engineer or system administrator can identify the chassis requiring maintenance by using the CHECK LED A in the figure on the rear panel The CHECK LED on the rear panel is referred to as the system locator and has the same function as the CHECK LED on the operation panel Chapter 2 Understanding the System Components 17 Figure 2 8 Location of the system locator Table 2 6 Status of the system locator Icon Name Color Status CHECK Amber On Blinking 1 Off 1 The blink interval is 1 second 1 Hz Description An error that prevents the system from starting has been detected Indicates that the chassis reguires maintenance this function is also referred to as the locator The system is in the normal state or the power is disconnected or otherwise not being supplied 2 3 3 LEDs on each co
108. n which the power cord of the chassis remains connected Hot State in which the power cord of the chassis remains connected Cold State in which the power cord of chassis is unplugged Type of maintenance Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance SPARC M10 1 has the only one physical partition Thus the state in which the physical partition requiring maintenance is stopped is the same as the state in which the entire system is stopped Details of the respective types of maintenance are as follows Active hot maintenance Maintenance is performed while Oracle Solaris is operating in the physical partition The following FRUs are targets of active hot maintenance Power supply unit with redundant configuration Fan unit Internal disk HDD SSD Figure 4 1 Physical partition active Error BB O Hot Active hot maintenance Inactive hot maintenance system stopped hot maintenance Maintenance is performed with the physical partition powered off Maintenance is performed with the power cord of the chassis requiring maintenance connected The following FRUs are targets of inactive hot maintenance system stopped hot maintenance Power supply unit with redundant configuration Fan unit Internal disk HDD SSD Chapter4 Preparing for Maintenance 33 Figure 4 2 Inactive hot maintenance
109. ng 22 fan unit 107 H HDD backplane 153 internal disk 117 L label 2 LED readings 16 M maintenance preparing for 29 maintenance types of 32 memory 85 motherboard unit 59 O operation panel 165 Oracle Solaris 195 P PCI Express card 129 power supply unit 95 PSU backplane 139 S system restoring 47 system starting 48 system stopping 37 T tag 2 213 214 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014
110. ng Tools Required for Maintenance This section explains the tools required for performing maintenance Table 4 1 lists the tools required for maintenance Table 4 1 Maintenance tools Item Use Phillips screwdriver No 2 For removing or installing screws Torx screwdriver T10 For removing or installing screws Wrist strap For static grounding ESD mat For static grounding 4 2 Confirming the System Configuration This section explains how to check the hardware and software configurations The system configuration must be the same before and after maintenance work If an error occurs in the system record the system configuration and the states of the 29 4 2 1 4 2 2 components before starting maintenance Then after completing maintenance confirm that the system configuration is the same as that before maintenance Confirming the hardware configuration Execute the showhardconf command to confirm the configuration and status of the components mounted on the chassis Before performing any maintenance work check and record the hardware configuration of the chassis 1 Login to the XSCF shell 2 Execute the showhardconf command to confirm the hardware configuration information XSCF gt showhardconf The following information appears Current configuration and status Number of mounted Field Replaceable Units FRU Status of the unit in which a physical partition error or degradation occurred Information o
111. ns for Restoring the System 53 Figure 6 6 Fan cover 2 Turn the locking screw to the Locked position fa to lock 54 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 6 7 Fixing with the locking screw 6 3 5 Putting the chassis into the rack If the maintenance was performed on an internal component of a chassis install the upper cover close the fan cover and then put the chassis back into the rack 1 Carefully push the chassis all the way into the rack Note Check that the chassis is securely mounted and that all the levers are locked Chapter6 Understanding the Preparations for Restoring the System 55 Figure 6 8 Levers on chassis 6 3 6 Installing the power cords If the power cord has been removed for maintenance reinstall the power cord and then replace the cable clamp 1 Install the power cord in the power supply unit Figure 6 9 Installing the power cord 56 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 2 Clip the power cords with the cable clamp and secure the cable clamp Lock the latch A in the figure and then push the cable clamp toward the front of the chassis to firmly secure the cable clamp Figure 6 10 Locking the cable clamp A Chapter6 Understanding the Preparations for Restoring the System 57 58 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 7 Maintaining the Motherboard Unit This chapter describes the procedures fo
112. ntenance 61 7 2 2 Flow of maintenance 61 7 2 3 Precautions for replacement 61 7 3 Preparing the Motherboard Unit for Removal 62 7 4 Removing the Motherboard Unit 63 7 4 1 Accessing the motherboard unit 63 7 4 2 Removing the motherboard unit 64 7 5 Switching the microSD Card 68 7 6 Installing the Motherboard Unit 73 7 6 1 Installing the motherboard unit 73 7 6 2 Restoring the chassis 80 7 7 Restoring the System 81 Chapter8 Maintaining Memory 85 8 1 Memory Configuration 85 8 2 Checking the Memory Configuration Rules 87 8 2 1 Memory installation rules 87 8 2 2 Checking memory information 88 8 3 Before Maintaining Memory 89 8 3 1 Types of maintenance 90 Contents v 8 3 2 Flow of maintenance 90 8 3 3 Precautions for replacement 90 8 3 4 Precautions for expansion 90 8 3 5 Precautions for removal 91 8 4 Enabling the Removal of Memory 91 8 5 Removing Memory 92 8 5 1 Accessing memory 92 8 5 2 Removing memory 92 8 6 Installing Memory 93 8 6 1 Installing memory 93 8 6 2 Restoring the chassis 94 8 7 Restoring the System 94 Chapter9 Maintaining the Power Supply Units 95 9 1 Configuration of the Power Supply Units 95 9 2 Before Maintaining a Power Supply Unit 96 9 2 1 Types of maintenance 96 9 2 2 Flow of maintenance 97 9 2 3 Precautions for replacement 97 9 3 Enabling the Removal of a Power Supply Unit 97 9 3 1 Active hot maintenance 98 9 3 2 Inactive hot maintenance system stopped hot maintenance 99 9 3 3 Inactive cold maintenance
113. nual November 2014 9 6 3 Inactive cold maintenance system stopped cold maintenance 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance 3 Confirm that the LED green of the power supply unit is on 4 Close the cable management arm Note Check that the cable management arm is locked with its tab A in the figure Figure 9 8 Cable management arm tab 5 Check that the XSCF STANDBY LED on the operation panel is on 6 Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel 7 Loginto the XSCF shell 8 Start the system For details see 6 2 Starting the System Chapter9 Maintaining the Power Supply Units 105 9 Close the rack door 106 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 10 Maintaining the Fan Units This chapter describes the maintenance procedure for the fan units 10 1 Configuration of the Fan Units Before Maintaining a Fan Unit Enabling the Removal of a Fan Unit Removing a Fan Unit Installing a Fan Unit Restoring the System Configuration of the Fan Units This section
114. odification and adaptation of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government Disclaimer The only warranties granted by Oracle and Fujitsu Limited and or any affiliate in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT ORACLE OR FUJITSU LIMITED AND OR THEIR AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIE S OF ANY KIND EXPRESS OR IMPLIED REGARDING SUCH PRODUCT OR TECHNOLOGY OR THIS DOCUMENT WHICH ARE ALL PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Unless otherwise expressly set forth in such agreement to the extent allowed by applicable law in no event shall Oracle or Fujitsu Limited and or any of their affiliates have any liability to any third party under any legal theory for any loss of revenues or profits loss of use or data or business interruptions or for any indirect special incidental or c
115. omponents wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Accessing a PCle card 1 Disconnect all the cables connected to the PCle card requiring maintenance Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly 2 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 3 Open the fan cover For details see 5 3 3 Opening the fan cover 4 Remove the upper cover For details see 5 3 4 Removing the upper cover Removing a PCI Express riser 1 Hold the PCle riser at two points and remove it Note Place the removed PCle riser on the grounded antistatic ESD mat Chapter 12 Maintaining the PCI Express Cards 133 Figure 12 2 Removing the PCle riser 12 4 3 Removing a PCle card 1 Remove the PCle card from the PCle riser connector When you expand a PCle card you do not have to perform this step Remove the PCle card filler from the PCle riser Note Do not forcibly remove a PCle card from a PCle riser The use of excessive force may damage the PCle card Note Place the removed PCIe card on the grounded antistatic ESD mat Note The PCle card filler is easily removed Be careful not to drop it 134 Fujitsu M10 1 SPARC M10 1 Service Manual Novembe
116. ons for replacement 141 13 3 Enabling the Removal of the PSU Backplane 141 13 4 Removing the PSU Backplane 142 13 4 1 Accessing the PSU backplane 142 13 4 2 Removing the PSU backplane 142 13 5 Installing the PSU Backplane 148 13 5 1 Installing the PSU backplane 148 13 5 2 Restoring the chassis 151 13 6 Restoring the System 151 Chapter 14 Maintaining the HDD Backplane 153 14 1 Position of the HDD Backplane 153 14 2 Before Maintaining the HDD Backplane 154 14 2 1 Types of maintenance 155 14 2 2 Precautions for replacement 155 14 3 Enabling the Removal of the HDD Backplane 155 14 4 Removing the HDD Backplane 156 14 4 1 Accessing the HDD backplane 156 14 4 2 Removing the HDD backplane 156 14 5 Installing the HDD Backplane 160 14 5 1 Installing the HDD backplane 160 14 5 2 Restoring the chassis 163 14 6 Restoring the System 163 Chapter 15 Maintaining the Operation Panel 165 15 1 Location of the Operation Panel 165 15 2 Before Maintaining the Operation Panel 166 15 2 1 Types of maintenance 166 15 2 2 Flow of maintenance 166 Contents ix x 15 2 3 Precautions for replacement 166 15 3 Enabling the Removal of the Operation Panel 167 15 4 Removing the Operation Panel 167 15 4 1 Accessing the operation panel 168 15 4 2 Removing the operation panel 168 15 5 Installing the Operation Panel 170 15 5 1 Installing the operation panel 170 15 5 2 Restoring the chassis 171 15 6 Restoring the System 171 Chapter 16 Maintaining the Cable Kit 173 16 1 Loc
117. onsequential damages even if advised of the possibility of such damages DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2007 2014 Fujitsu Limited Tous droits r serv s Oracle et ou ses affili s ont fourni et v rifi des donn es techniques de certaines parties de ce composant Oracle et ou ses affili s et Fujitsu Limited d tiennent et contr lent chacun des droits de propri t intellectuelle relatifs aux produits et technologies d crits dans ce document De m me ces produits technologies et ce document sont prot g s par des lois sur le droit d auteur des brevets et d autres lois sur la propri t intellectuelle et des trait s internationaux Ce document le produit et les technologies aff rents sont exclusivement distribu s avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit de ces technologies ou de ce document ne peut tre reproduite sous quelque forme que ce soit par quelque moyen que ce soit sans l autorisation crite pr alable d Oracle et ou ses affili s et de Fujitsu Limited et de leurs ventuels conc dants de licence Ce document bien qu il vous ait t fourni ne vous conf
118. or a sub device the driver for the device is corrupted or does not exist D The displayed content is similar to Allows you to check the driver the case when no options are necessary for Oracle Solaris to specified but differs in that it enable the device or to view a list contains device names of drivers to be used p The displayed content is similar to Allows you to view the devices as a the case when no options are simple list specified but differs in that the display is simpler V Displays the version and date of the Allows you to quickly check the OpenBoot PROM firmware firmware version The following example shows the output from the prtconf 1M command t prtconf System Configuration Oracle Corporation sun4v Memory size 131304 Megabytes System Peripherals Software Nodes ORCL SPARC64 X scsi vhci instance 0 packages driver not attached SUNW builtin drivers driver not attached SUNW probe error handler driver not attached deblocker driver not attached disk label driver not attached terminal emulator driver not attached dropins driver not attached SUNW asr driver not attached kbd translator driver not attached 200 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 obp tftp driver not attached zfs file system driver not attached hsfs file system driver not attached chosen driver not attached openprom driver not attached client services driver not attached options
119. ore removing them to ensure that they are reinstalled correctly Figure 14 2 HDD backplane cables 2 Release the cable guide lock For details see 5 3 6 Releasing the cable guide lock If the cable guide does not have a lock proceed to step 3 3 Remove the two cables that connect the operation panel to the motherboard unit Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly Chapter 14 Maintaining the HDD Backplane 157 Figure 14 3 Operation panel cables 4 Loosen the two screws securing the HDD backplane 158 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 14 4 Screws securing the HDD backplane 5 Hold both ends of the HDD backplane and lift it to release it from the hooks three positions Chapter14 Maintaining the HDD Backplane 159 Figure 14 5 Hooks on the chassis 6 Remove the HDD backplane Note Place the removed HDD backplane on a grounded antistatic ESD mat 14 5 Installing the HDD Backplane This section describes the procedure for installing the HDD backplane 14 5 1 Installing the HDD backplane 1 Install the HDD backplane by aligning the notches on both sides 160 Fujitsu M10 1 SPARC M10 1 Service Manual November 2
120. orm the system shutdown process to stop the system Cancels the system startup process and stops the system Continues the system stop process Operation is ignored The system does not start even after holding down the power switch Starts the system If a wait time for the air conditioning facilities or a warm up time is set on the XSCF the processing for waiting for the power on of the air conditioning facilities and the completion of warm up is omitted Operation is ignored Table 2 3 describes the functions of the mode switch Table 2 3 Function Start stop of the system by the power switch Inhibition of break signal reception Functions of the mode switch Mode switch Locked Only system startup is enabled Enabled Reception of the break signal Service The system can be powered off by holding down the power switch Disabled can be enabled disabled for each physical partition by using the setpparmode command Chapter 2 Understanding the System Components 15 2 3 2 3 1 Checking the LED Indications This section describes the indications given by the system LEDs LEDs are mounted on the operation panel on the front of the chassis on the rear panel of the chassis and on those components that can be maintained If an error occurs the LED indication enables you to determine the system that requires maintenance Operation panel LEDs The three LEDs on the operation panel in
121. ory For details see 8 2 1 Memory installation rules When you expand the memory modules from 8 to 12 modules or from 12 to 16 modules the physical address configurations of the memory modules are 90 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 8 3 5 changed So you may need to reconfigure the logical domains When you expand memory by 64 GB apply XCP 2080 or later Precautions for removal Note the following points when removing memory Observe the memory installation rules when you reduce memory For details see 8 2 1 Memory installation rules 8 4 Enabling the Removal of Memory This section describes the preparations that must be completed prior to memory removal Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the memory requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information Note When expanding or reducing memory check that no error has occurred 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Not
122. ot have a lock proceed to step 3 3 Remove the cables connected to the motherboard unit The following cables should be removed a Three 3 cables on the motherboard unit that connect the PSU backplane to the motherboard unit b One 1 cable that connects the PSU backplane to the HDD backplane The cable does not have to be removed from the HDD backplane c Two 2 cables that connect the HDD backplane to the motherboard unit d Two 2 cables that connect the operation panel to the motherboard unit Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly 64 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 2 Cables of the motherboard unit 4 Loosen the five 5 screws securing the motherboard unit Chapter 7 Maintaining the Motherboard Unit 65 Figure 7 3 Screws on the motherboard unit 5 Hold the handles A in the figure of the motherboard unit and slide it out toward the front of the chassis Check that the motherboard unit is disengaged from the 10 fixing pins 66 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 4 Motherboard unit fixing pins 6 Pull up the motherboard unit to remove it Note Place the removed motherboard unit on the grounded antistatic ESD mat Chapter 7 Maintaining the Motherboard Unit 67 Figure 7 5 Removal of the motherboard unit 7 9 Switching the microSD Card If you replace the mo
123. ot maintenance can also be performed for the internal disk of the boot device Flow of maintenance Table 11 2 shows the maintenance procedure for the internal disks See the relevant section The procedure for expanding an internal disk is the same as that for installation The procedure for reducing an internal disk is the same as that for removal Table 11 2 Flow of maintenance Task Replacement Expansion Reduction 1 Preparation 11 3 11 3 11 3 2 Removing an internal disk 11 4 11 4 3 Installing an internal disk 11 5 11 5 4 System restoration 11 6 11 6 11 6 Chapter 11 Maintaining the Internal Disks 121 11 2 3 11 2 4 Precautions for expansion Note the following points when you expand an internal disk When you expand an internal disk remove the filler unit from the slot into which you intend to install the internal disk Keep the removed internal disk filler unit because it will be needed if an internal disk is subsequently reduced Precautions for reduction Note the following points when you reduce an internal disk a When you reduce an internal disk install the filler unit into the slot from which the internal disk has been removed 11 3 11 3 1 Enabling the Removal of an Internal Disk This section describes the preparations that must be completed prior to removing an internal disk The preparation procedure differs depending on the maintenance type as follows Active hot maintenance
124. owlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 16 4 16 4 1 Removing the Cable Kit This section describes the procedure for removing the cable kit Enable removal of the cable kit before attempting to remove it For details see 16 3 Enabling the Removal of the Cable Kit Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Accessing the cable kit 1 Remove all the power supply units For details see 9 4 Removing a Power Supply Unit 2 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 176 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 3 Open the fan cover For details see 5 3 3 Opening the fan cover 4 Remove the upper cover For details see 5 3 4 Removing the upper cover 5 Remove
125. p up to a total of 16 memory modules 85 Figure 8 1 Memory position Location number Component Group 1 Memory MEM 00A A 2 Memory MEMf00B B 3 Memory MEM 01A A 4 Memory MEM 01B B 5 Memory MEM 02A A 6 Memory MEM 02B B 7 Memory MEM 03A A 8 Memory MEM 03B B 9 Memory MEM 10A A 10 Memory MEM 10B B 11 Memory MEM 11A A 12 Memory MEM 11B B 13 Memory MEM 12A A 86 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Location number Component Group 14 Memory MEM 12B B 15 Memory MEM 13A A 16 Memory MEM 13B B 8 2 8 2 1 Checking the Memory Configuration Rules This section describes the memory installation rules and the method for checking memory information Memory installation rules Install the memory in accordance with the following rules Install memory in units of four or eight modules When memory is installed in units of four or eight modules install the memory modules of the same capacity and rank Use either R DIMM Registered DIMM 8 GB 16 GB 32 GB memory or LR DIMM Load Reduced DIMM 64 GB memory For a redundant configuration install 8 or 16 memory modules and install the memory modules of the same capacity and rank for memory groups A and B Install memory for group A first then install memory for group B Figure 8 2 shows all memory installation positions Position groups a to d indicate 4 module memory installation units Table 8 1 and
126. p the system For details see 5 2 1 Stopping the system with an XSCF command or 5 2 2 Stopping the system from the operation panel 2 Execute the showpparstatus command to confirm that the power to the physical partition is turned off In the following example PPAR Status of PPAR ID 00 displays Powered Off which indicates that the power to the physical partition has been turned off XSCF gt showpparstatus a PPAR ID PPAR Status 00 Powered Off 3 Execute the showdomainstatus command to confirm the operating condition of the logical domain In the following example Status of the logical domain displays Solaris powering down which indicates that Oracle Solaris is shutting down XSCF gt showdomainstatus p 0 Logical Domain Name Status primary Solaris powering down 4S 159 D0 GO Solaris powering down 4S 159 D0 G1 Solaris powering down 4S 159 D0 G2 Solaris powering down Stopping the system with an XSCF command 1 Switch the mode switch on the operation panel to Service mode For details see 2 2 2 Control function of the operation panel Log in to the XSCF shell Execute the poweroff command Chapter 5 Understanding the Preparations for Enabling Maintenance 37 Enter y in response to the confirmation message In the following example the status of PPAR ID 00 displays Powering off telling you that the instruction to power off a physical partition was successfully completed XSCF gt poweroff a
127. pci pci pci pci pci instance 3 pci pci pci pci pci pci pci instance 4 pci pci pci pei Ss pci pei pei network network pei n n instance 22 pci instance pei inst pei pei instance 19 pci instance instance 23 pci instance pei inst pei pei pci Fujitsu M10 1 SPARC M10 instance 2 instance 3 instance 7 instance 8 9 10 11 instance instance instance instance 12 instance 13 14 15 16 17 instance instance instance instance instance 18 instance 19 20 21 22 23 instance instance instance instance instance 24 instance 25 instance 26 csi instance 1 iport instance 6 smp instance 1 disk instance 6 enclosure iport instance 9 instance 27 instance 29 usb instance 1 usb instance 1 hub instance 2 instance 28 instance 4 instance 5 instance 30 etwork instance 6 etwork instance 7 101 ance 102 instance 103 instance 104 105 106 ance 107 instance 108 1 Service Manual November 2014 instance 1 pci instance 109 pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance pci performance counters instance p
128. ption Indicates that the disk is being accessed This LED is normally on but it blinks while the disk is being accessed While the LED is blinking maintenance such as removal of the disk cannot be performed Indicates that maintenance such as the removal of the disk can be performed Indicates that an error has occurred Indicates that the component requires maintenance this function is also referred to as the locator Indicates the normal state Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 3 Troubleshooting This chapter describes how to determine and confirm the cause if an error occurs Suspected Failure Conditions Determining the Causes of Failures Identifying a Failure Downloading Error Log Information 3 1 Suspected Failure Conditions This section explains suspected failure conditions Use the flow to determine the cause of a failure and identify the failure location in the following cases For details on the flow for determining the cause of a failure see 3 2 Determining the Causes of Failures When the CHECK LED is on When an error message is displayed on the console When an error is displayed as a result of executing a command for checking the status When an error is displayed in the error log 3 2 Determining the Causes of Failures This section explains the flow for determining the causes of failures Also apply this flow to identify failures in
129. r 13 Maintaining the PSU Backplane 143 Figure 13 3 HDD backplane cables 4 Loosen the screw that secures the PSU backplane 144 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 13 4 Screw securing the PSU backplane 5 Slide the PSU backplane toward the rear of the chassis to release it from the two fixing pins A in the figure Chapter 13 Maintaining the PSU Backplane 145 Figure 13 5 Fixing pins of PSU backplane 6 Lift the PSU backplane and disconnect the four cables A in the figure connected to the PSU backplane 146 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly Note Place the removed PSU backplane on a grounded antistatic ESD mat Figure 13 6 PSU backplane cables Chapter 13 Maintaining the PSU Backplane 147 13 5 Installing the PSU Backplane This section describes the procedures for installing the PSU backplane 13 9 1 Installing the PSU backplane 1 Lift the PSU backplane and connect the four cables A in the figure to the PSU backplane 148 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 13 7 PSU backplane cables 2 Install the PSU backplane 3 Check that the two fixing pins are inserted into the PSU backplane and then slide the PSU backplane toward the rear of the chassis 4 Tighten the screw securing the PSU backplane Chap
130. r 2014 Figure 12 3 Removing a PCIe card 12 5 12 5 1 Installing a PCI Express Card This section describes the procedure for installing a PCle card Perform expansion using the same procedure When reducing a PCle card install the PCle card filler instead of PCle card Installing a PCI Express card 1 Insert the PCle card into the connector of the PCle riser When you reduce a PCle card you do not have to perform this step Install the PCle card filler in the PCle riser Note Confirm that the tab A in the figure of the PCle card or the tab of the PCle card filler is inserted in the notch B in the figure of the PCle riser Note The PCle card filler is easily removed Be careful not to drop it Chapter 12 Maintaining the PCI Express Cards 135 Figure 12 4 Installing a PCIe card 12 5 2 Installing a PCle riser 1 Hold the PCle riser at two points and install it on the motherboard unit 12 5 3 Restoring the chassis 1 Install the upper cover For details see 6 3 3 Installing the upper cover 2 Close the fan cover For details see 6 3 4 Closing the fan cover 3 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 4 Connect all the cables to the PCle card Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance 136 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 12 6
131. r details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 14 4 Removing the HDD Backplane This section describes the procedure for removing the HDD backplane Enable removal of the HDD backplane before attempting to remove it For details see 14 3 Enabling the Removal of the HDD Backplane Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity 14 4 1 Accessing the HDD backplane 1 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 2 Remove all the internal disks or filler units mounted in the chassis For details see 11 4 Removing an Internal Disk Note Make a note of the positions of the internal disks before removing them to ensure that they are reinstalled correctly 3 Open the fan cover For details see 5 3 3 Opening the fan cover 4 Remove the upper cover For details see 5 3 4 Removing the upper cover 14 4 2 Removing the HDD backplane 1 Disconnect the three cables connected to the HDD backplane 156 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Note Record the positions of the cables bef
132. r maintaining the motherboard unit Location of the Motherboard Unit Before Maintaining the Motherboard Unit Preparing the Motherboard Unit for Removal Removing the Motherboard Unit Switching the microSD Card Installing the Motherboard Unit Restoring the System TA Location of the Motherboard Unit This section explains the location of the motherboard unit A single motherboard unit is mounted in each chassis 59 Figure 7 1 Location of the motherboard unit Location number Component 1 Motherboard unit MBU 7 2 Before Maintaining the Motherboard Unit This section describes the types of maintenance performed on the motherboard unit the maintenance flow and the precautions to be taken Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work 60 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 7 2 1 1 2 2 7 2 3 Types of maintenance Table 7 1 lists the types of maintenance to be performed on the motherboard unit For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 7 1 Types of maintenance performed on the motherboard unit Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK Flow of maintenance Table 7 2 shows the maintenance procedure for the motherboard units See the relevant section Table 7 2 Flow of ma
133. re aucun droit et aucune licence expres ou tacites concernant le produit ou la technologie auxquels il se rapporte Par ailleurs il ne contient ni ne repr sente aucun engagement de quelque type que ce soit de la part d Oracle ou de Fujitsu Limited ou des soci t s affili es de l une ou l autre entit Ce document ainsi que les produits et technologies qu il d crit peuvent inclure des droits de propri t intellectuelle de parties tierces prot g s par le droit d auteur et ou c d s sous licence par des fournisseurs a Oracle et ou ses soci t s affili es et Fujitsu Limited y compris des logiciels et des technologies relatives aux polices de caract res Conform ment aux conditions de la licence GPL ou LGPL une copie du code source r gi par la licence GPL ou LGPL selon le cas est disponible sur demande par I Utilisateur Final Veuillez contacter Oracle et ou ses affili s ou Fujitsu Limited Cette distribution peut comprendre des composants d velopp s par des parties tierces Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e de The OpenGroup Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Fujitsu et le logo Fujitsu sont des marques d pos es de Fujitsu Limited SPARC Enterprise SPARC64 le logo SPARC64 et toutes les marques SPARC sont utilis es sous licence et sont des marques d pos es de
134. requiring maintenance For details see 5 3 1 Removing the power cords Inactive hot maintenance system stopped hot maintenance 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the power supply unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Release the cable management arm Release the lock by pressing the cable management arm tab A in the figure toward the outside of the chassis to unlock the cable management arm Figure 9 3 Unlocking the cable management arm 7 Remove the power cord from the power supply unit requiring maintenance Chapter 9 Maintaining the Power Supply Units 99 9 3 3 For details see 5 3 1 Removing the power cords Inactive cold maintenance system stopped cold maintenance 1 2 3 Open the rack door Log in to the XSCF shell Execute the showlogs command to identify the power supply unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration Stop the system For details see 5 2 Stopping the System Release the cable management arm Re
135. scribes the procedure for restoring the system after installing a fan unit The restoration procedure differs depending on the maintenance type as follows Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Active hot maintenance 1 Close the fan cover For details see 6 3 4 Closing the fan cover 2 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 3 Return to the operation of the XSCF firmware replacefru command to install the fan unit in the system For details see 6 1 Incorporating an FRU into the System with the replacefru Command 4 Execute the showstatus command to confirm that the fan unit is operating normally after maintenance Chapter 10 Maintaining the Fan Units 113 XSCF gt showstatus 5 Execute the showhardconf command to check the hardware configuration and the status of each component XSCF gt showhardconf 6 Close the rack door 10 6 2 Inactive hot maintenance system stopped hot maintenance Close the fan cover For details see 6 3 4 Closing the fan cover t N Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack Check that the XSCF STANDBY LED on the operation panel is on Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel
136. ses0 Chassis Serial Number 500000e0e04901bf Chassis Model FUJITSU NBBEXP Disk name Vendor Product Vers c0t50000393B81B3A36d0 TOSHIBA MBF2600RC 3706 lt 1 Physical path pci 8000 pci 4 pci 0 pci 0 scsi 0 iport f disk w50000393b81b3a36 0 c0t500000E01FB332A2d0 TOSHIBA MBF2600RC 3706 lt 2 Physical path pci 8000 pci 4 pci 0 pci 0 scsi 0 iport f disk w500000e01fb332a2 0 c0t50000393B81B4D7Ad0 TOSHIBA MBF2600RC 3706 lt 3 Physical path pci 8000 pcie4 pci 0 pci 0 scsi 0 iport f disk w50000393b81b4d7a 0 120 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 11 2 11 2 1 11 2 2 Before Maintaining an Internal Disk This section describes the types and flow of internal disk maintenance as well as the related precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Types of maintenance Table 11 1 lists the types of maintenance for the internal disks For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 11 1 Types of maintenance for internal disk Activelhot Inactive hot Inactive cold system stopped hot system stopped cold OK OK OK Active hot maintenance can be performed for an internal disk of any device other than the boot device When the boot device has a redundant configuration with a RAID configuration however active h
137. sis The type of power supply unit varies depending on the number of CPU clocks 9 3 Enabling the Removal of a Power Supply Unit This section describes the preparations that must be completed prior to removing a power supply unit The preparation procedure differs depending on the maintenance type as follows Active hot maintenance Inactive hot maintenance system stopped hot maintenance Inactive cold maintenance system stopped cold maintenance Chapter9 Maintaining the Power Supply Units 97 9 3 1 Active hot maintenance Open the rack door Log in to the XSCF shell Execute the showlogs command to identify the power supply unit reguiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Execute the replacefru command to release the power supply unit requiring maintenance from the system XSCF gt replacefru For details see 5 1 Releasing an FRU from the System with the replacefru Command a Release the cable management arm Release the lock by pressing the cable management arm tab A in the figure toward the outside of the chassis to unlock the cable management arm Figure 9 2 Unlocking the cable management arm 98 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 9 3 2 7 Remove the power cord from the power supply unit
138. sitions by referring to the notes that you made before the start of maintenance 3 Install the air duct and the PSU backplane cover For details see 6 3 2 Installing the air duct and PSU backplane cover 4 Install the upper cover For details see 6 3 3 Installing the upper cover 5 Close the fan cover For details see 6 3 4 Closing the fan cover 6 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 7 Connect all the cables of the external interface Note Install the cables in the correct positions by referring to the notes that you made before the start of maintenance 8 Connect all the power cords to the power supply unit For details see 6 3 6 Installing the power cords Note In the case of a dual power feed connect the power cords in their original positions by referring to the record that you made before the start of maintenance Tf Restoring the System This section describes the procedure for restoring the system after reinstalling the motherboard unit The restoration procedure varies depending on whether the system is configured with or without a hardware RAID When the system is configured without a hardware RAID 1 Check that the XSCF STANDBY LED on the operation panel is on 2 Switch the mode switch on the operation panel to Locked mode For details see 2 2 2 Control function of the operation panel Chapter 7 Maintaining the Motherboard Uni
139. supply unit specifications Item Number of power supply units Redundancy Location Active hot maintenance Inactive cold system stopped maintenance For the maintenance procedure see Chapter9 Maintaining the Power Supply Units B 3 Fan Unit Description 2 1 1 redundant configuration Rear of chassis Supported Supported The chassis is fitted with seven cooling fan units If a fan unit failure occurs XSCF detects the error The redundant configuration of the fan units allows the system to continue running even if a fan unit fails Table B 2 lists the specifications of the fan unit Table B 2 Specifications of fan unit Item Number of fan units Redundancy Location Active hot maintenance Inactive cold system stopped maintenance Description 7 6 1 redundant configuration Rear of internal disk Supported Supported For the maintenance procedure see Chapter 10 Maintaining the Fan Units B 4 Internal Disk The chassis supports the mounting of up to eight hard disk drives HDDs or solid state drives SSDs Table B 3 lists the specifications of the internal disk 190 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Table B 3 Specifications of internal disk Item Number of HDDs SSDs Interface Location Active hot maintenance Inactive cold system stopped maintenance Description 8 SAS Front of chassis Supported Possible with any device other than th
140. system stopped cold maintenance 100 9 4 Removing a Power Supply Unit 101 9 5 Installing a Power Supply Unit 102 9 6 Restoring the System 102 9 6 1 Active hot maintenance 102 9 6 2 Inactive hot maintenance system stopped hot maintenance 104 9 6 3 Inactive cold maintenance system stopped cold maintenance 105 Chapter 10 Maintaining the Fan Units 107 vi Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 10 1 Configuration of the Fan Units 107 10 2 Before Maintaining a Fan Unit 108 10 2 1 Types of maintenance 109 10 2 2 Flow of maintenance 109 10 2 3 Precautions for replacement 109 10 3 Enabling the Removal of a Fan Unit 110 10 3 1 Active hot maintenance 110 10 3 2 Inactive hot maintenance system stopped hot maintenance 110 10 3 3 Inactive cold maintenance system stopped cold maintenance 111 10 4 Removing a Fan Unit 111 10 4 1 Accessing a fan unit 112 10 4 2 Removing a fan unit 112 10 5 Installing a Fan Unit 113 10 5 1 Installing a fan unit 113 10 6 Restoring the System 113 10 6 1 Active hot maintenance 113 10 6 2 Inactive hot maintenance system stopped hot maintenance 114 10 6 3 Inactive cold maintenance system stopped cold maintenance 114 Chapter 11 Maintaining the Internal Disks 117 11 1 Configuration of the Internal Disks 117 11 1 1 Disk slot number 118 11 2 Before Maintaining an Internal Disk 121 11 2 1 Types of maintenance 121 11 2 2 Flow of maintenance 121 11 2 3 Precautions for expansion 122 11 2 4 Precaut
141. t replacefru For details see 5 1 Releasing an FRU from the System with the replacefru Command Inactive hot maintenance system stopped hot maintenance 1 Open the rack door 2 Log into the XSCF shell 3 Execute the showlogs command to identify the fan unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 110 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 10 3 3 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System Inactive cold maintenance system stopped cold maintenance 1 Open the rack door 2 Log in to the XSCF shell 3 Execute the showlogs command to identify the fan unit requiring maintenance XSCF gt showlogs error For details see 3 3 5 Checking log information 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 10 4 Removing a Fan Unit This section describes the procedure for removing a fan unit Enable the remov
142. t 1M Command The iostat 1M command is used to regularly report the CPU usage status as well as the terminal status the drive status and the I O status Table C 1 lists the options of the iostat 1M command and how those options are useful for system troubleshooting Table C 1 iostat 1M command options Option Description Application No options Reports the status of a local I O Allows you to view the device device status concisely in 3 lines c Reports as ratios the length of time Allows you to view the CPU status that the system has been in user as a concise report mode system mode I O waiting and idling 195 Table C 1 Option e n X iostat 1M command options continued Description Displays a summary of statistics on device errors Displayed items are the total number of errors hardware errors software errors and transfer errors Displays statistics on all the device errors Displays the names in a descriptive form Reports the extended drive statistics for individual drives Statistics are displayed in a table format Similar to the e option but differs in that it provides rate information Application Allows you to view the accumulated number of errors as a concise table and to identify potentially failed T O devices Allows you to view the device information manufacturer model number serial number size and errors Allows you to identify devices with a descriptive
143. t 81 3 Logintothe XSCF shell Execute the version command to confirm the firmware version information If the XCP firmware version does not match that used before the replacement update the firmware For details see 16 1 3 Updating firmware in the Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide If you replace the microSD card the CMU firmware versions do not match However you do not need to perform an update The following example shows 02 01 0001 1 in the execution example as the CMU firmware version of the current XCP and 02 00 0006 2 in the execution example as the CMU firmware version of the reserve XCP Thus you can see that the CMU firmware versions do not match XSCF gt version c xcp v BB 00 XSCF O Master XCPO Current 2011 CMU 02 01 0001 1 POST 1 1 2 00 OpenBoot PROM 4 34 0 1 2 0 Hypervisor 0 24 11 XSCF 02 01 0001 XCP1 Reserve 2011 CMU 02 00 0006 2 POST 2 1 13 0 OpenBoot PROM 4 34 0 1 0 5 Hypervisor a 04 21 43 XSCF lt 02 0140001 CMU BACKUP 0 02 01 0001 1 XSCF gt 5 Execute the setdate command to set the XSCF time Specify the time in either of the following formats yyyy MM DD hh mm ss year month day hour 24 hour clock minute second MMDDhhmmyyyy ss monthdayhour 24 hour clock minuteyear second In the following example October 20 2013 16 59 00 is specified XSCF gt setdate s 102016592013 00 6 Start the system
144. tem For details see 6 2 Starting the System 6 Close the rack door 164 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 15 Maintaining the Operation Panel This chapter describes the maintenance procedure for the operation panel Location of the Operation Panel Before Maintaining the Operation Panel Enabling the Removal of the Operation Panel Removing the Operation Panel Installing the Operation Panel Restoring the System 15 1 Location of the Operation Panel This section describes the location of the operation panel Figure 15 1 Location of the operation panel Position number Component 1 Operation panel OPNL 165 15 2 15 2 1 152 2 15 2 3 Before Maintaining the Operation Panel This section describes the types of and the procedure for maintaining the operation panel as well as some related precautions Note Read and understand the instructions in this chapter before starting the maintenance work Also see the contents of Chapter 1 Before Starting Maintenance Work Types of maintenance Table 15 1 lists the types of maintenance for the operation panel For the definition of maintenance see 4 3 Understanding Types of Maintenance Table 15 1 Maintenance types for operation panel Active hot Inactive hot Inactive cold system stopped hot system stopped cold OK Flow of maintenance T
145. tem with an XSCF command 1 Execute the poweron command Chapter6 Understanding the Preparations for Restoring the System 49 6 2 2 Enter y in response to the confirmation message XSCF gt poweron a PPAR IDs to power on 00 Continue y n ty 00 Powering on Starting the system from the operation panel 1 Press the power switch on the operation panel for 1 second or more less than 4 seconds For details see 2 2 2 Control function of the operation panel 6 3 6 3 1 Restoring the Chassis This section explains how to restore the chassis If the maintenance has been done by pulling the chassis out of the rack restoration of the chassis is required Locking the cable guide If the maintenance has been done by removing the cables connected to the motherboard unit lock the cable guide after storing the cables in it There are the following two types of cable guides Type B cable guide is locked Figure 6 1 Types of cable guides Type A Type B Type How to store the cables Type A Working from the upper part of the cable guide store the cables in the guide by pushing them down Type B Store the cables in the cable guide and lock it 50 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 1 Lock the cable guide after storing the connected cables in the guide Figure 6 2 Locking the cable guide 6 3 2 Installing the air duct and PSU backplane cover If maintenance was performed on the mot
146. ter 13 Maintaining the PSU Backplane 149 5 Connect one cable connecting the PSU backplane to the HDD backplane Figure 13 8 HDD backplane cables 6 Lock the cable guide after storing the connected cables in the guide For details see 6 3 1 Locking the cable guide If the cable guide does not have a lock proceed to step 7 7 Connect the three cables connecting the PSU backplane to the motherboard unit Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance Note Make sure that each cable is firmly inserted 150 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 13 9 Motherboard unit cables 13 5 2 Restoring the chassis 1 Install the air duct and the PSU backplane cover For details see 6 3 2 Installing the air duct and PSU backplane cover 2 Install the upper cover For details see 6 3 3 Installing the upper cover 3 Close the fan cover For details see 6 3 4 Closing the fan cover 4 Install all the power supply units For details see 9 5 Installing a Power Supply Unit 13 6 Restoring the System This section describes the procedure for restoring the system after installing the PSU Chapter 13 Maintaining the PSU Backplane 151 backplane 1 Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack 2 Connect all the power cords to the power supply unit For details s
147. the HDD backplane Connect the cable to the PSU backplane c Two 2 cables that connect the HDD backplane to the motherboard unit d Two 2 cables that connect the operation panel to the motherboard unit Note Install the cables in the correct positions by referring to the notes that you made before the start of maintenance Chapter 7 Maintaining the Motherboard Unit 75 Figure 7 12 Cables of the motherboard unit 6 Store the cables of the motherboard unit in the cable guide A in the figure 76 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 13 Location of the cable guide There are two types of cable guides The procedure varies depending on the type For the types of cable guides see Figure 6 1 Type A a Working from the upper part of the cable guide store the cable red black A in the figure connecting the HDD backplane to the PSU backplane in the guide Chapter 7 Maintaining the Motherboard Unit 77 Figure 7 14 Storing cables red black b Store in the cable guide the cable black yellow white B in the figure connecting the operation panel to the motherboard unit Figure 7 15 Storing cables black yellow white c From the middle of the clamp in the upper part of the cable guide pull up one side of the clamp to open it D in the figure Then store in the cable guide the cable black C in the figure connecting the operation panel to the motherboard unit 78 Fujitsu M10
148. the location of the chassis requiring maintenance by causing the CHECK LED on the operation panel and the CHECK LED locator on the rear panel to blink 1 Login to the XSCF shell 2 Execute the setlocator command to identify the location of the chassis requiring maintenance by causing the CHECK LED of the chassis to blink The CHECK LEDs on the operation and rear panels blink XSCF gt setlocator blink For details on the location of the CHECK LED and the procedure for checking it see 2 3 Checking the LED Indications Chapter3 Troubleshooting 27 3 4 Downloading Error Log Information 28 This section describes the procedure for downloading error log information To download error log information use the XSCF log fetch function The XSCF has a USB port that is specifically for maintenance allowing maintenance information such as error logs to be easily obtained For details see 12 1 15 Saving a log to a file with snapshot and 12 1 16 Saving a log to a local USB device in Fujitsu M10 SPARC M10 Systems System Operation and Administration Guide Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Chapter 4 Preparing for Maintenance This chapter describes the preparations that must be completed prior to performing any maintenance as well as the types of maintenance Preparing Tools Required for Maintenance Confirming the System Configuration Understanding Types of Maintenance 4 1 Prepari
149. therboard unit the firmware version may be different from that used before the replacement To use the same firmware version as that used before the replacement remove the microSD card from the motherboard unit being replaced and install it on the replacement motherboard unit Note Use a Torx screwdriver T10 1 Remove the screw A in the figure that secures the cover of the microSD card fixed to the removed motherboard unit and then remove the cover 68 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 6 Removing the cover 2 Open the microSD card cover by sliding it toward the rear of the chassis Chapter 7 Maintaining the Motherboard Unit 69 Figure 7 7 Unlocking the cover 3 Remove the microSD card 70 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 7 8 Removing the microSD card 4 Remove the microSD card in the new motherboard unit Perform the same procedure as steps 1 to 3 5 Place the microSD card that was removed in step 3 into the microSD card slot of the new motherboard unit by aligning it with the shape of the connector Note Place the microSD card in the connector with the terminal side of the card facing down 6 Close the microSD card cover and lock it by sliding it toward the front of the chassis Chapter 7 Maintaining the Motherboard Unit 71 Figure 7 9 Locking the cover 7 Install the microSD card cover and then secure it with the screw Not
150. they are reinstalled correctly 15 4 Removing the Operation Panel This section describes the procedure for removing the operation panel Enable the removal of the operation panel before attempting to remove it For details see 15 3 Enabling the Removal of the Operation Panel Chapter 15 Maintaining the Operation Panel 167 15 4 1 15 4 2 Caution Before you handle any components wear a wrist strap to ground any static electricity If you perform this procedure without a wrist strap individual components or the overall system may be damaged For details see 1 4 Notes on Static Electricity Accessing the operation panel 1 Pull the chassis out of the rack For details see 5 3 2 Pulling the chassis out from the rack 2 Open the fan cover For details see 5 3 3 Opening the fan cover 3 Remove the upper cover For details see 5 3 4 Removing the upper cover Removing the operation panel 1 Remove the two cables from the motherboard unit that connect the operation panel to the motherboard unit Note Record the positions of the cables before removing them to ensure that they are reinstalled correctly Figure 15 2 Operation panel cables 2 Pull the operation panel to the front of the chassis while pressing the lever A 168 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 in the figure at the back of the operation panel Figure 15 3 Operation panel lever 3 Remo
151. tic ESD mat Figure 16 6 PSU backplane cables Chapter16 Maintaining the Cable Kit 181 16 5 Installing the Cable Kit This section describes the procedure for connecting the cable kit 16 5 1 Installing the cable kit 1 Lift the PSU backplane and connect the four cables A in the figure to the PSU backplane 182 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 16 7 PSU backplane cables 2 Install the PSU backplane 3 Check that the two fixing pins are inserted into the PSU backplane and then slide the PSU backplane toward the rear of the chassis 4 Tighten the screw securing the PSU backplane Chapter 16 Maintaining the Cable Kit 183 5 Connect one cable connecting the PSU backplane to the HDD backplane Figure 16 8 HDD backplane cables 6 Lock the cable guide after storing the connected cables in the guide For details see 6 3 1 Locking the cable guide If the cable guide does not have a lock then make sure that the cables are stored in the cable guide For the layout of the cables in the cable guide see Figure 7 17 7 Connect the three cables connecting the PSU backplane to the motherboard unit Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance Note Make sure that each cable is firmly inserted 184 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 Figure 16 9 Motherboard unit cables
152. unit The PCle card filler is easily removed Be careful not to drop it 12 3 Enabling the Removal of a PCI Express Card This section describes the preparations that must be completed prior to the removal of a PCle card Caution To completely shut down the system all the power cords must be removed If the power cords are not removed an electrical failure may occur 1 Open the rack door 2 Log into the XSCF 3 Execute the showlogs command to identify the PCle card requiring maintenance XSCF gt showlogs error 4 Confirm the hardware and software configurations For details see 4 2 Confirming the System Configuration 5 Stop the system For details see 5 2 Stopping the System 6 Remove all the power cords from the power supply unit For details see 5 3 1 Removing the power cords Note In the case of a dual power feed make a note of the positions of the power cords before removing them to ensure that they are reinstalled correctly 132 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 12 4 12 4 1 12 4 2 Removing a PCI Express Card This section describes the procedure for removing a PCle card Perform reduction using the same procedure To expand a PCle card remove the PCle card filler instead of the PCle card Enable removal of the PCle card before attempting to remove it For details see 12 3 Enabling the Removal of a PCI Express Card Caution Before you handle any c
153. ve the operation panel while being careful not to damage any cables Note Place the removed operation panel on a grounded antistatic ESD mat Chapter 15 Maintaining the Operation Panel 169 15 5 15 5 1 Installing the Operation Panel This section describes the procedure for installing the operation panel Installing the operation panel Change the mode switch of the operation panel to Service mode 2 Place the operation panel in the installation position and then run the cables from the front of the chassis and insert them 3 Push the operation panel firmly into place Note Confirm that the operation panel has been securely installed and fixed 4 Connect the two cables from the operation panel to the motherboard unit Note Connect the cables in their original positions by referring to the record that you made before the start of maintenance Note When connecting the cables insert them firmly If there is a loose connection the motherboard unit will be unable to access the operation panel resulting in an XSCF startup error Figure 15 4 Operation panel cables 170 Fujitsu M10 1 SPARC M10 1 Service Manual November 2014 15 5 2 Restoring the chassis T Install the upper cover For details see 6 3 3 Installing the upper cover Close the fan cover For details see 6 3 4 Closing the fan cover Put the chassis into the rack For details see 6 3 5 Putting the chassis into the rack Connect

Fujitsu M10-1/SPARC M10

Contents

Download Pdf Manuals

Related Search

Related Contents