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Ultra*Post Detector Family with Switched Mode Transmitter Setup

1. P2 Secondary Pedestal Connector J4 Secondary Top Coil Enable Jumper J2 Transmit Enable Jumper J3 Primary Top Coil Enable Jumper i 9 k I 8 212 a S L x a 9 mm E S iali It U R 90 E L E a S a ba rat El E o J ha z Z 5 S k H lt 4 aoe 8 g 8 SLS 1 e Se m a B s Q BIS caL 9 5 w E l LJ L z Lng ae 3 2 B llaw 2 RIJS a m L SIE a S 2 0 2 S zz 5 3 Q 0 2 2 a bel G a E C LU Bp a A ces 933 Cra 33 s 9 H55 5 L USE Q B TT TT E L E O32 cgB J3 Riza a34 lL 7 Rize ae EEA m TPIS p3 Ries Ce TP45 27 E HH i J4 E 3 2 z 3 a2 Ei Sa Ce ed a a SL Zlaais lZ oa aaah a N P34 z NE A 222 E Sl 2 cN a EEEE 3 cat gt 1 EE m S ter wae Z 7 os ERAZ E car E E g a Cae 3 3 caz z eNe E H54 2 ca B je z R38 aN C47 wo P a Eas a di se Qpe c lp Sie amp kms eda Nan B all SS
2. ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 10 of 45 8000 2595 07 REV E UltraePost IV Service Procedures WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing The following UltrasPost IV service procedures refer to Figure 7 Removing the Alarm Board 1 Remove both covers from the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of each cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 On the receiver board disconnect the alarm cable from the alarm board port 4 Remove the two screws on the top of the alarm lens 5 Lift the alarm lens 6 Slide the alarm board out of two slots in the top cap Removing the Receiver Board 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 On the receiver board disconnect the pedestal alarm cable and the remote alarm cable 4 Loosen two fasteners securing the receiver board and slide it up until it disconnects from the transmitter board 5 Remove the receiver board Remo
3. e Red Alarm LED DS1 Indicates an alarm condition when the alarm board is not connected or when the alarm lamp has been disabled e Green Power LED DS2 Indicates that power is applied to the board and the processor is running e Red Error LED DS3 Near the remote alarm connector this LED flashes in a coded sequence whenever the board fails the power on self test or run time diagnostic tests or when a serious failure interrupt occurs e Yellow Val LED DS4 Is on during a tag label validation sequence 1DS3 O O E O ps7psepssps4_ps2ps1O Yellow Special Modes LED DS5 Indicates the detector is operating with Special Modes active usually used during detector diagnostic tests Most Special Modes automatically time out after 17 minutes Green Sync LED DS6 Indicates this detector has detected another UltrasPost detector and has successfully synchronized with it Yellow LED DS7 Represents different conditions depending on Special Modes in effect Currently indicates that the detector failed the tag frequency test UltraePost IV Figure 4 shows the location of the status LEDS on the UltrasPost IV receiver board Yellow LED DS1 and red LED DS2 indicate traffic flow status DS1 indicates an OUT event and DS2 indicates an IN event Yellow ERROR LED DS3 flashes in a coded sequence whenever the board fails Power On Self Test or run time diagnostic tests or when a seriou
4. To remove cover loosen fasteners then pull bottom of Y mmm mmnm cover out and down r U Secondary ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 19 of 45 Figure 10 UltraePost II III dual pedestal installation switched mode transmitter Transmit Inhibit Switch via small hole Press Press Press Alarm Board Alarm Board J3 Laptop Computer J4 Wired Sync J9 CO Rx Contrl Bd _ IF Out TP33 0 Interconnect Shield P5 Top Coil Tx TP30 Bot Coil Tx TP33 Power Fuses F1 F2 in can Route interconnect cable through holes as shown Unicoil Antenna L iJ O U Conduit Pri access Knockout for counter To remove cover loosen fasteners then pull bottom of cover out and down VAL LED R HT SOA once to disable tx for 30 sec power LED flashing rapidly a second time to disable indefinitely power LED on continuously a third time to return to routine operation power LED flashing once per sec Alarm LED Ring Power LED in center Alarm Volume Control remove cap to access Dying Gasp Enable Disable JW1 remove cap to access Install to enable Wired Sync LED Tx Sync TP3 Tx Adj R27 lek Error LED Remote Alarm J2 Tuning Jumpers JW2 JW11 Interconnect P2 Tx Output
5. 3 Unplug the power cord from the board 4 Disconnect interconnect cables from P2 and P12 on the board 5 Remove the four screws securing the transmitter board to the controller and remove the board Replacing the Fuse Changing Power Setting The following steps refer to Figure 22 1 Turn off power to the controller and remove its cover 2 Loosen screws securing the lid of the metal can and lift the lid off Replace blown fuse F1 with the type and rating marked on the board 3 Make sure the controller s fan is wired for the correct AC voltage The controller is shipped configured for 240Vac operation JW1 and JW12 removed or in their storage position out For 120Vac operation install JW1 and JW12 in CAUTION If the jumper position is AN wrong for the AC voltage used the controller will fail and have to be repaired ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 32 of 45 Figure 22 UltrasPost Plus controller Grounding post Pedestal 2 Grounding post Pedestal 1 JP1 Pedestal 1 alarm cable JP2 Pedestal 2 alarm cable J2 single remote alarm or Pedestal 1 remote alarm Knockout Pedestal 1 Knockout Pedestal 2 JP3 Pedestal 2 remote alarm Fan power jumpers Hardwired AC power P14 Receiver slave P16 Receiver master Jumpers J2 J3 J4 J5
6. 1 To change detector to normal mode insert a paper clip into the mode switch access hole Figure 29 and press the switch once 2 Test the detector for sensitivity with the tag label If the detector still has low sensitivity see Flashing once per second below Flashing once per second Mode switch access hole An electronic device or a lamp may be causing interference One at a time turn off each device or lamp within 3m 10ft of the pedestals and use a tag to test sensitivity If sensitivity improves when a device is turned off that is the interference source Leave the device off or move it away from the receiver antennas If sensitivity does not improve call for assistance ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 37 of 45 8000 2595 07 REV E False Alarms Nearby electronic devices or hidden tags labels can cause the detector to false alarm 1 To help diagnose the problem the detector has a Mode LED Figure 28 or Figure 29 In what state is the lamp Note Pro Max Plus and Floor Max Plus detectors do not have a mode lamp or switch e Flashing once a second Normal Mode e Steady not flashing Service Mode e Flashing twice a second Hidden Tag Mode Does pedestal alarm constantly or just sometimes twice a minute or less e Sometimes Go to step 3 e Constantly Go to step 4 Move all store products 3m 10ft from pedes
7. Checking Detector Operation A WARNING DO NOT perform the following procedure until you have thoroughly reviewed configurator software settings Refer to the following figures UltraePost dual pedestal installation Figure 9 Ura Post lUI dual pedestal installation Figure 10 On the primary pedestal loosen two fasteners Then remove the cover from the exit side of the pedestal by pulling its bottom out and down If present remove the cardboard shipping retainer above the receiver board Verify all boards are properly seated and all cables are securely plugged in Verify jumpers on the transmitter board are in their default positions JW2 Out JW3 Out JW4 In JW5 Out JW6 Out JW7 Out JW8 In Primary Out Secondary JW9 In JW10 Out JW11 Out Place pedestals in their exact installation location If used connect the secondary pedestal to the primary pedestal a Plug the interconnect cable into connector P2 on the transmitter board in the primary pedestal and its other end into connector P2 in the secondary pedestal b Plug the shield of the cable into connector P5 in the primary pedestal and its other end into connector P1 in the secondary pedestal 10 11 Plug the appropriate power cord to the pedestal and its other end into the designated AC outlet Note When power is first applied all LEDs on the receiver board flash five times for 50Hz six times for 60Hz to indicate the
8. Tx Gnd TP47 Cap Tuner Bd Tx Disable Jumpers P2 P6 120 240Vac Power Select Jumpers JW1 JW12 via access hole in can In for 120Vac Out for 240Vac AC Terminal Block bypass if cord is used Pedestal bolts Secondary Tuning Jumpers JW1 JW8 Interconnect P2 Interconnect Shield P1 Interconnect Wire Connector J1 To remove rubber strip remove both covers and top cap assembly then slide strip off ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 20 of 45 8000 2595 07 REV E UltraePost and Ultra Post II III Parts Primary Pedestal The primary pedestal Figure 11 consists of the following components a Transmitter Power supply board 0301 0791 03 Generates and switches transmit current to the top and bottom antenna coils of the primary and secondary pedestals This board also contains circuits and jumpers for tuning the primary antenna Connectors on the board receive the interconnect cable from the secondary pedestal when used Receiver board 0301 0785 01 Receives and analyzes incoming signals and controls operation of the primary and secondary pedestals A Telco receptacle on the board receives the cable from the laptop computer Unicoil antenna 0650 1805 01 Alternates between the aiding and figure 8 configurations for transmitting or can be configured as quadrature
9. Note If necessary alternately insert the extraction tool into the socket s diagonal corner to rock the module out of the socket Figure 14 Inserting the Extraction Tool Extraction tool 5 Align the new memory module over the socket with its beveled corner to the upper right Figure 15 Carefully press down on the module until its top is flush with the socket Figure 15 Inserting the Memory Module Beveled corner 6 Reconnect AC power to the pedestal 7 On the receiver board observe LEDs during startup If an error code appears refer to error codes listed on page 42 ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 25 of 45 Figure 16 Uitra Post parts access and disassembly Cap Containing Alarm Assembly 0300 1715 02 Four screws under cap secure assembly two prongs hold alarm board Rubber Bumper Strip 0500 5384 03 Slide off to remove off to Slide off to remove Receiver Board 0301 0785 02 Loosen four fasteners Switched Mode Transmitter Board 0301 0791 03 oosen four Loosen four fasteners Bs Unicoil Antenna aa 1805 01 Access to AC jumper JW11 Remove cover from metal can to access fuses F1 and F2 Cover 0400 1186 01 Loosen two fasteners then pull down and out to remove ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERV
10. This can be caused by noise on the AC power line Check the AC line quality On the Advanced Settings screen in the configurator you can adjust the Zero Crossing Qualify parameter to try to compensate 41 Jammer Event Detected Not an error System has detected a jammer in the vicinity Notify the manager See the error log file for the time and date of the error 42 Notch Select Timeout Not applicable for UP IV ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 43 of 45 43 Window Select Timeout Not applicable for UP IV 44 Host Communication Recoverable Reload the application software If error is not eliminated Mailbox Full replace the receiver board 45 LDM Power Save Active Not an error The LDM has commanded the UP IV to go into power save mode 46 LDM Power Save Inactive Not an error The LDM has commanded the UP IV to come out of power save mode 51 No Reference Not applicable for UP IV 52 Invalid Alarm Type from Not applicable for UP IV detector 53 NVM Checksum Error Recoverable 54 NVM Reset Recoverable 55 NVM Revision Change Recoverable 56 People Counter Blocked Recoverable Check alignment of sensors on alarm board You can use Sensor Detected the Traffic Flow IN LED DS2 and the Traffic Flow OUT LED DS1 to figure out when the alignment is correct 57 Invalid Wired Sync Recoverable Check co
11. 47 CFR Part 15 EN 300330 EN 301489 RSS 210 UM UP xxxxxx Safety eee UL 1950 Can CSA C22 2 No 950 AMS 1012 Safety UL 60950 1 CSA C22 2 60950 1 FCC COMPLIANCE This equipment complies with Part 15 of the FCC rules for intentional radiators and Class A digital devices when installed and used in accordance with the instruction manual Following these rules provides reasonable protection against harmful interference from equipment operated in a commercial area This equipment should not be installed in a residential area as it can radiate radio frequency energy that could interfere with radio communications a situation the user would have to fix at their own expense EQUIPMENT MODIFICATION CAUTION Equipment changes or modifications not expressly approved by Sensormatic Electronics Corporation the party responsible for FCC compliance could void the user s authority to operate the equipment and could create a hazardous condition Other Declarations WARRANTY DISCLAIMER Sensormatic Electronics Corporation makes no representation or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Sensormatic Electronics Corporation reserves the right to revise this publication and make changes from time to time in the content hereof without obligation of Sensormatic Electronics Corporation to notify any person of such revision or changes
12. IV Field Replaceable Units Primary Pedestal The Ura Post primary pedestal Figure 5 has the following Field Replaceable Units FRU a Ura Post IV cover 0404 0584 01 The Ura Post IV and III covers are the same except for the color UltrasPost IV Transmitter Power assembly includes PCB 0304 3032 01 Generates and switches transmit current to the top and bottom antenna coils of the primary and secondary pedestals The board also contains circuits and jumpers for tuning the primary antenna Connectors on the board receive the interconnect cable from the secondary pedestal when used Ura Post IV Digital Receiver board 0312 3022 01 Receives and analyzes incoming signals and controls operation of the primary and secondary pedestals A Telco receptacle on the board receives the cable from the laptop computer Alarm Traffic Flow board 0312 3045 01 Controls LED and audible alarm functions A pushbutton accessed through a small hole in the top of the pedestal enables the transmitter to be momentarily or indefinitely disabled for troubleshooting An optional kit is available that adds people counting capability to the board Alarm lens without cutouts primary 0505 1409 01 Mounting base 0500 9067 01 Four bolts secure the pedestal to the floor Two bolts secure the pedestal to the base Bumper strip 0505 4536 01 2 Protects the pedestal from impact Optional cart guards bumper guards and b
13. LIMITED RIGHTS NOTICE For units of the Department of Defense all documentation and manuals were developed at private expense and no part of it was developed using Government Funds The restrictions governing the use and disclosure of technical data marked with this legend are set forth in the definition of limited rights in paragraph a 15 of the clause of DFARS 252 227 7013 Unpublished rights reserved under the Copyright Laws of the United States TRADEMARK NOTICE UltraMax UltrasPost and Sensormatic are registered trademarks of Sensormatic Electronics Corporation Other product names if any mentioned herein may be trademarks or registered trademarks of other companies No part of this guide may be reproduced in any form without written permission from Sensormatic Electronics Corporation RWH 07 2009 ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 45 of 45 8000 2595 07 REV E
14. Press once to disable Tx for 30 sec power LED flashing rapidly CAUTION Remove cardboard shipping restraint before reinstalling cover Press a second time to disable indefinitely power LED on continuously Press a third time to return to routine operation power LED flashing once per sec Alarm LED Ring Power LED in center Alarm Volume Control remove cap to access Alarm Board ina j x Alarm Board J3 Dying Gasp Enable Disable JW1 remove cap to access Laptop Computer J4 Install to enable Wired Sync J9 Wired Sync LED Tx Sync TP3 Tx Adj R a a K Lr Error LED Rx Contrl Bd IF Out TP33 o H Remote Alarm J2 0 Tuning Jumpers L ar JW2 JW11 Interconnect Ze Interconnect P2 Shield P5 Tx Output Cap Tuner Bd Top Coil Tx TP30 ane UEO Bot Coil Tx TP33 Tx Disable Jumpers P2 P6 120 240Vac Power Select Jumpers JW1 JW12 via access hole in can In for 120Vac Out for 240Vac Power Fuses F1 F2 in can Route interconnect cable to the left of the electronics and through hole as shown Tuning Jumpers JW1 JW8 Interconnect P2 Interconnect Shield P1 Interconnect Wire Connector J1 Unicoil Antenna AC Terminal To remove rubber strip remove both covers and top cap assembly then slide strip off Block bypass if cord is used 4 Mounting Studs
15. above the control panel also allow you to monitor real time operation run diagnostics and select system options Note Online help provided with the configurator provides a complete description of operation Parameters displayed for 58kHz operation are e Gain low mid high default high Receiver delay 400 to 960 us default 640uUs Desensitization factor 0 to12dB default 0 Minimum noise average 0 to 100mV default depends on Gain and Phasing settings Hits for a detect 3 to 10 default 5 hits Receiver phasing quadrature figure 8 default quadrature Ura Post type primary only secondary only primary secondary primary secondary alternating primary transmit secondary receive primary receive secondary transmit primary transceiver ferrite Frequency hopping on off default on Delta frequency 390 to 858Hz default 442Hz Valid tag cutoff frequency 58 5kKHz 58 6kKHz 58 8kHz or 59 0kKHz default 58 8kHz Alarm LED pattern star burst race track and flash default star burst Audio duration 1 2 3 4 5 10 20 30 sec default 1 sec LED duration 1 2 3 4 5 10 20 30 sec default 1 sec Line sync delay 0 to 10ms default 0 Note Refer to the online help provided with the configurator for a complete description of configurator operation Figure 8 Configurator control panel 58kHz R U
16. and not blocked by dust Fault Second replace transmitter board and receiver board 24 Transmitter Failsafe Recoverable First ensure the fan is working and not blocked by dust Fault Burst Too Long Second replace transmitter board and receiver board 25 Receiver samples have Recoverable Reinstall application software exceeded the Receiver buffer 31 Missing Zero Crossing Recoverable Check the AC line quality If it is OK replace the Signal transmitter board and or the receiver board 32 Missing External Zero Recoverable This occurs when Universal Sync has been selected as the Crossing Signal Sync source in the configurator but no signal is received Check the connection on the RS 485 connectors J5 J6 on the receiver board and the signal source 33 Invalid Line Frequency at Recoverable This can be caused by noise on the AC power line Check Power Up the AC line quality 34 Invalid Power Supply Fatal Software cannot determine if the power supply is an LPA or an Type at Powerup SMT Replace the transmitter board and or the receiver board 35 Wired Sync Missing Recoverable This occurs when Wired Sync has been selected as the Signal Sync source in the configurator but no signal is received Check the connection on the Wired Sync connectors P9 on the receiver board and the signal source 36 Unknown Voltage ID Fatal Replace transmitter board and or receiver board selection assuming 58kHz 37 Line PLL Unlocked Recoverable
17. be constantly on increase the minimum noise average or decrease the desensitization factor in 1dB increments until validations cease If this UltrasMax detector is causing another to constantly alarm or not detect or vice versa check the receive data display If the bar meters are constantly reaching the maximum values then increase line sync delay Check for backfield If too high a select the Primary Secondary Alternating or Primary Transmit Secondary Receive combination or b place the primary pedestal closest to the area affected by the backfield To keep noise from entering the receiver set receiver phasing to figure 8 Frequency hop is best used for detecting narrow labels Is frequency hop on Set the visual alarm style to one of the three patterns Set audio and LED durations 13 If using a remote alarm connect its cable to dry contact relay connector J2 on the receiver controller board This connector brings the alarm input to ground and can support two alarm units J2 connections Pin 1 Ground Pin 2 Not used Pin 3 NO 2 Pin 4 ARM 2 Pin 5 NC 2 Pin 6 NO 1 Pin 7 ARM 1 Pin 8 NC 1 WARNING Install ferrite bead 2700 0034 01 within 3m 1ft of connector J2 Loop the alarm cable once and clamp the bead onto the loop A Disconnect AC power from the pedestal and all cables including the laptop cable Detector operation has now been verified 14 Checking Resonance Using a
18. coils and determine which coil has the lowest current 4 Remove the cover temporarily and adjust the tuning jumpers for the coil with the lowest current up one step for example from Step 9 to Step 10 See Table 1 top coil or Table 2 bottom coil 5 Put the cover back on and check the current s lf the current is less than before you adjust the capacitance you are detuning the pedestal Return to the default configuration and decrease one step instead s If the current goes up you are tuning the pedestal in the correct direction 6 Continue adding or subtracting capacitance one step at a time until you find the peak current Repeat the procedure for the other coil Note Independent overlapping antenna coils in each pedestal affect each other s tuning Therefore it may be necessary to repeatedly adjust the tuning of the coils until optimum current is achieved for both coils An alternate method of tuning is to disable the coil not being tuned by removing its Enable jumper For the primary pedestal these are J4 for the top coil and J6 for the bottom coil For the secondary pedestal these are J3 for the top coil and J5 for the bottom coil Refer to Figure 3 for the location of these jumpers Table 1 UltraePost IV Tuning Table Top Coil Step JW4 JW2 JW5 JW6 1 0 0 0 0 2 0 1 0 0 3 0 1 0 1 4 1 1 0 0 5 1 1 0 1 6 0 0 1 0 7 1 1 0 1 8 0 0 1 0 9 0 1 1 0 10 0 1 1
19. cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 3 Loosen the four screws holding the cover on the enclosure and then lift the cover off 4 Replace the fuse or change the power setting e Replace blown fuse F1 with the type and rating marked on the board s To change the power setting o For 240Vac operation remove jumper JW11 or in place it in its storage position out o For 120Vac operation install jumper JW11 in Replacing the Rubber Bumper Strip 1 Remove both covers from the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of each cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 On the receiver board disconnect the alarm cable 4 Remove the four screws on the underside of the top cap that attach it to the pedestal 5 Carefully lift the top cap sliding the alarm cable out of the pedestal cavity 6 Slide the rubber strip s off the pedestal and replace with new strip s Tuck the new strip under the cap 7 Reconnect the alarm cable and reinstall the top cap and covers Inhibiting the Transmitter Use the transmit inhibit circuit to determine the cause of unexplained alarms I
20. detector passed its power up test If LEDs do not flash check for an error condition using either the laptop computer or by observing red LED DS3 on the board see page 42 Once the detector passes the power up test the power LED at the top of the pedestal should flash once per second Connect the laptop computer to J4 on the receiver board and load the configurator In each pedestal verify transmit current in each coil is between 14 18A On the receiver board ensure transmit current potentiometer R27 is at its maximum clockwise position see Figure 9 and Figure 10 for location Check the transmit current If it is still not 14 18A see Checking Resonance Using a Scope in the Primary Pedestal or Checking Resonance Using a Scope in the Secondary Pedestal Note Independent overlapping antenna coils in each pedestal affect each other s tuning Therefore it is necessary to disable one coil top or bottom when tuning the other On the laptop screen select the UltrasPost Type for the detector installed for example Primary Secondary Transceiver ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 15 of 45 8000 2595 07 REV E 12 Check the following On the receiver board check TP33 Figure 8 and Figure 10 using an oscilloscope If noise is overdriving the receiver reduce the gain If validations occur with no tags labels nearby VAL LED appears to
21. or figure 8 for receiving Alarm board 0300 1715 02 Controls LED and audible alarm functions A pushbutton accessed through a small hole in the top of the pedestal enables the transmitter to be momentarily or indefinitely disabled for troubleshooting A jumper on the underside of the board enables or disables the dying gasp power interrupt feature AC terminal block 2101 0034 03 AC power can either be hardwired to the inside of the pedestal or connected to the pedestal using one of several power cords 0351 0547 xx Mounting base 0500 9067 01 Four bolts secure the pedestal to the floor Two bolts 2838 0009 01 secure the pedestal to the base Bumper strip 0500 5384 03 2 Protects the pedestal from impact Optional cart guards bumper guards and boots are available Figure 11 Primary pedestal components ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 21 of 45 8000 2595 07 REV E Secondary Pedestal The secondary pedestal Figure 12 contains the following components Unicoil antenna 0650 1805 01 Alternates between the aiding and figure 8 configurations for transmitting or can be configured as quadrature or figure 8 for receiving Tuning board 0301 0816 01 Contains circuits a and jumpers for tuning secondary transmit coils For convenience should the connector of
22. power when servicing 3 On the receiver board disconnect the alarm cable 4 Remove the four screws two on each side under the top cap 5 Carefully lift the cap and pull the cable out of the pedestal cavity ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 23 of 45 6 Slide the rubber strip off the pedestal and replace it with a new strip Tuck the new strip under the cap 7 Reconnect the alarm cable and reinstall the top cap and covers Inhibiting the Transmitter Use the transmit inhibit circuit to determine the cause of unexplained alarms If the alarm continues when the transmitter is disabled interference is the likely cause If the alarm stops when the transmitter is disabled tags placed too close to the detector are the likely cause This circuit works as follows 1 Using a pointed instrument such as a straightened paper clip press pushbutton S1 S1 is located within the LED ring see Figure 9 Note A beep occurs each time S1 is pressed The software configurator can disable this feature Press S1 once to disable the transmitter for 30 seconds the power LED at the center of the board will flash rapidly Press S1 a second time within 30 seconds to disable both transmitter and alarm circuits indefinitely power LED stays on continuously This prevents continuous alarms until the detector can be serviced Press S1 a t
23. synchronizes their operation to keep one detector from interfering with another Use the configurator to enable or disable this function Transmit inhibit UltrasPost IV The top cap of the primary pedestal or alarming secondary contains a transmit inhibit pushbutton you can press to disable the transmitter for diagnostic purposes The receiver board also contains a jumper you can set to inhibit the transmitter and a connector for a transmit inhibit input Ultras Post Ultras Post II Ultra Post Ill The top cap of the primary pedestal or alarming secondary contains a transmit inhibit pushbutton you can press to disable the transmitter for diagnostic purposes Uia Post Plus The base of a EuroMax Plus pedestal contains a transmit inhibit keylock and counter The keylock is used to disable the transmitter for diagnostic purposes Use the configurator to enable or disable this function Diagnostics The detector can be tested using the laptop computer or an LED DS3 inside the primary pedestal or controller that flashes an error code if system software should fail Dying gasp UltrasPost UltrasPost II Ura bost III only A degenerating tone signals when AC power is interrupted to the primary pedestal To disable this feature remove jumper JW 1 located at the bottom of the alarm board ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 2 of 45 8000 2595 07 REV E Note Refer to
24. the interconnect cable be removed to facilitate routing instead of connecting the cable s wires to the connector they can be connected to a terminal block on this board Figure 12 Secondary pedestal components AN UltraePost Service Procedures WARNING RISK OF ELECTRIC AN SHOCK Disconnect AC power when servicing Unless stated otherwise the following service procedures apply to the UltrasPost UltrasPost Il and UltrasPost Ill pedestal models Removing the Alarm Board Referring to Figure 16 and Figure 17 1 Remove both covers from the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of each cover out and down Unplug the power cord from the transmitter board A On the receiver board disconnect the alarm cable from the alarm board port WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing Remove the alarm board from the top cap For the Uira bost UltrasPost Il and UltrasPost Ill remove the four screws under the top cap Then carefully lift the cap and pull the cable out of the pedestal cavity Two prongs hold the alarm board in place Carefully bend the prongs inward to release the board from the cap Removing the Receiver Board Note If removing a board in the UltrasPost Aisle pedestal first remove the alarm interface board Refe
25. to Figure 4 for location of DS3 refer to the section entitled DS3 Error Codes on page 42 for interpretation of the codes Once the detector passes the power up test the green Power LED DS10 on the receiver board should flash once per second 11 Close the metal enclosure and in each pedestal verify transmit current in each coil is between 14 18A If it is less than 14A go to the section Tuning the Pedestal on page 5 On the laptop screen select the UltrasPost Type for the detector installed for example Primary Secondary Transceiver Check the following s If validations occur with no tags labels nearby increase the Minimum Threshold or change the Sensitivity in 1dB increments until validations cease s If this Ultra Max detector is causing another to constantly alarm or not detect or vice versa check the receive data display If the bar meters are constantly reaching the maximum values then adjust the Zero Crossing Delay e Check for backfield If too high a select the Alternating Ped1 Tx Ped2 Rx or Ped1 Rx Ped2 Tx for the Backfield Mode parameter or b place the primary pedestal closest to the area affected by the backfield e If alot of noise is entering the receiver but it is lower when the Polarity of an antenna is set to Figure 8 than when the Polarity is set to Aiding set the Polarity to Figure 8 e Set audio and LED durations If using
26. 1 11 1 1 1 0 12 1 1 1 1 Default for primary pedestal Default for secondary pedestal Table 2 UltraePost IV Tuning Table Bottom Coil Step JW10 JW7 JW9 JW11 1 0 0 0 0 2 0 1 0 0 3 0 1 0 1 4 0 1 1 0 5 0 1 1 1 6 1 0 0 0 7 0 1 1 1 8 1 0 0 0 9 1 1 0 0 10 1 1 0 1 11 1 1 1 0 12 1 1 1 1 Default for primary pedestal Default for secondary pedestal Alternate default for primary pedestal ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 5 of 45 Figure 2 UltraePost dual pedestal wiring Primary pedestal DS3 LED People counting Interconnect cable is routed up the front side of the pedestal and behind the antenna cables Interconnect cable routed up the back side of the pedestal 4 a D SW Conduit access 1 2 in EMT Pedestal bolts Note When the cables are hidden from view they are represented by dashed lines Note Cables are represented in different colors for clarity Actual cable colors will vary Note To prevent interference on communication cables all cables carrying RS 485 Secondary pedestal Japanese nanea regulatory label C IF T LAF Wired sync oe cable routed underneath Pigtail cable cc antenna coils People on front side counting of pedestal option Remote a
27. 2 0V peak which corresponds to 14 18A or 0 1 volt per ampere minus 2 to 3 amperes ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 16 of 45 8000 2595 07 REV E Note Waveform amplitudes will be 2 3A higher than the actual current For example 1 9V peak may correlate to 16A Note Burst duration should be 1 6ms Burst repetition rate is 1 5 times the line frequency If waveform amplitude is OK reinstall jumper J3 and recheck the primary top coil If not see Retuning the pedestal then recheck the primary bottom coil Checking Resonance Using a Scope in the Secondary Pedestal Top coil 1 Using the laptop configure the detector as secondary only WARNING RISK OF ELECTRIC AN SHOCK Remove jumper J2 to disable the transmitter before connecting an oscilloscope On the transmitter board connect a scope probe across test point TP30 top coil and TP47 ground Note On revision D boards or higher use the left side of R69 instead of TP30 Disable the bottom coil by removing jumper J6 Plug in jumper J2 On the scope verify waveform amplitude is at resonance or 1 6 2 0V peak which corresponds to 14 18A or 0 1V per ampere minus 2 to 3A Note Waveform amplitudes will be 2 3A higher than the actual current For example 1 9V peak may correlate to 16A Note Burst duration should be 1 6ms Burst repetition rate is 1 5 times the line frequen
28. ICE GUIDE 26 of 45 Figure 17 UltraePost II Ill parts access and disassembly Cap Containing Alarm Assembly 0300 1715 02 T Four screws under cap secure assembly two prongs hold alarm board Rubber Bumper Strip 0500 5384 03 Slide off to remove Receiver Board 0301 0785 03 Loosen four fasteners LPA Transmitter Board 0301 0784 03 Loosen four fasteners Unicoil Antenna 0650 1805 01 a Alarm Cable Access to AC jumper JW11 Remove cover from metal can to access fuses F1 and F2 Cover 0400 1186 01 Loosen two fasteners then pull down and out to remove ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 27 of 45 Setup and Service for UltraePost Plus Detectors This section covers EuroMax pedestal antenna tuning and service for Ura Post Plus controllers Software Configurator The UltrasPost Plus software configurator Figure 18 displays control panels that enable you to change detector parameters and monitor detector performance Use the UltrasPost Configurator to e Select pedestal type e Select transmitter Mode e Select 58kHz or 60kHz tag detection e Select the backfield reduction desired e Resonate the antennas based on real time current e Adjust the detector s ability to detect a tag using real time data e Set the alarm pattern and its duration e Display real time transmitte
29. Out In secondary bottom coil 5 Out Out In Out Out 6 Out In In Out Out S 7 In In In Out Out Retuning the Pedestal S Si oe 1 fea S T If burst current in a top or bottom coil is not 14 9 Out In Out In Out 18A at resonance optimize tuning by trying various jumper configurations until maximum peak U Qut Qut In i Qut current is achieved 11 Out In In In Out 12 l l l l Out Jumpers JW2 JW6 are on the transmitter board n L n E 7 Use the Table 3 top coil or Table 4 bottom coil 13 n In in In In for your detector operating frequency 58 or 60kHz Default for 58kHz Start at the default jumper configuration and l Default for 60kHZ reconfigure jumpers to increase capacitance until transmit current peaks If this does not happen return to the default configuration and decrease capacitance See Figure 9 or Figure 10 for jumper locations Table 3 Ultra Post Tuning Table Top Coil Step JW2 JW3 JW4 JW5 JW6 1 Out Out Out Out Out 2 In Out Out Out Out 3 In In Out Out Out 4 In Out Out Out In 5 Out Out In Out Out 6 Out In In Out Out 7 In In In Out Out 8 Out Out Out In Out 9 Out In Out In Out 10 Out Out In In Out 11 Out In In In Out 12 In In In In Out 13 In In In In In Default for 58kHz Default for 60kHZ ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 18 of 45 Figure 9 UltraePost dual pedestal installation switched mode transmitter Transmit Inhibit Switch via small hole
30. R PT heeele g er WI S EES o BI gag TBA1T z R 6 B15 RES 34 Ra bes S w al Riso R B S gt 2 A woe RL G S E K a Z P Eg EL cas R Re Ret 3 3 as S a8 ERa Ena Ea alee C RES _ x R51 L7 2 tA 2 cas TPA bee 4 RB ces c55 N B K Bi a 15 RB7 RS cer Rt w x515 TPI9 3 3 TP44 o 3 2 nn B S Z sial BIRISI SZ z L s a 8 FLEE ZS Kel 7 pE E RIAI LI m E L sa iO Dal ols lt D tas vl 3 K ge 2 L D G 8 a alg a o a gja gt d e S IS bd EN cs od laa 9 a o m 2 laja E Pielan nae D Fe REE Je a gt allyl 1 esal J6 Secondary Bottom Coil Enable Jumper Note Do not put a screw in this hole See Caution on page 11 J5 Primary Bottom Coil Enable Jumper ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 7 of 45 8000 2595 07 REV E Figure 4 UltraePost IV receiver board pinouts RS 485 Network ports J5 J6 Pin Signal 7 GO JOO E LG M IR Pin Signal 1 NO Qn E OP RS 485 HI RS 485 LO SYNC HI A NOT USED NOT USED SYNC LO B GND GND input port P14 12V IR RX1 IR RX2 IR RX3 IR RX4 Digital Gnd Chassis Gnd UY US D u Flash Override P4 pins 3 and 4 Wired Sync port P9 Pin Signal 1 2 3 4 5 RS 485 HI RS 485 LO WIRED SYNC ARM HI WIRED SYNC ARM LO Service Configu
31. Scope in the Primary Pedestal Top coil 1 Using the laptop configure the detector as primary only WARNING RISK OF ELECTRIC AN SHOCK Remove jumper J2 to disable the transmitter before connecting an oscilloscope On the transmitter board connect a scope probe across test point TP30 top coil and TP47 ground Note On revision D boards or higher use the left side of R69 instead of TP30 Disable the bottom coil by removing jumper J5 Plug in jumper J2 On the scope verify waveform amplitude is at resonance or 1 6 2 0V peak which corresponds to 14 18A or 0 1V per ampere minus 2 to 3A Note Waveform amplitudes will be 2 3A higher than the actual current For example 1 9V peak may correlate to 16A Note Burst duration should be 1 6ms Burst repetition rate is 1 5 times the line frequency If waveform amplitude is OK reinstall jumper J5 and check the primary bottom coil next If not see Retuning the pedestal then recheck the primary top coil Bottom coil WARNING RISK OF ELECTRIC SHOCK Remove jumper J2 to disable the transmitter before connecting an oscilloscope On the transmitter board connect a scope probe across test point TP33 top coil and TP47 ground Note On revision D boards or higher use the left side of R64 instead of TP33 Disable the top coil by removing jumper J3 Plug in jumper J2 On the scope verify waveform amplitude is 1 6
32. Sensormatic UltraePost Detectors with Switched Mode Transmitter Setup and Service Guide ZAUPMH UltrasPost Primary ZAUPSH UltrasPost Secondary ZAUPMH2 Ultra Post III Primary ZAUPSH2 UltrasPost II Secondary ZEUPPLUS UltrasPost Plus Controller ZS1012 P UltrasPost IV AMS 1012 Primary ZS1012 S UltrasPost IV AMS 1012 Secondary About this Guide UltrasPost detectors use an LPA transmitter used primarily in Europe or switched mode transmitter SMT This guide explains how to tune service and troubleshoot Ultra Post detectors that use SMT Related documents are e Planning Guide SMT 8000 2595 03 e Installation Guides UltrasPost IV with SMT 8000 2595 23 UltraePost Ill with SMT 8000 2595 19 UltraePost Plus Power Pack 8000 2642 02 EuroMax Plus Pedestals 8000 2642 05 e Reference Guide UltrasPost UltrasPost II Ultras Post Aisle UltraePost Plus UltrasPost Plus Aisle 8000 2595 08 2009 Sensormatic Electronics Corp Contents About this Guide sss sese 1 Detector Setup Eeaiures sese eee eee eee 2 Setup and Service for Lira Post IV Detectors 3 Software Configurator c ccceccceseeeesseeeeeees 3 AGC SOtup aiiin a aaiae 3 Checking Detector Operation sse eee eee ee d Tuning the Pedesatalg sese s sese e sese neee 5 Ura Post IV Field Replaceable Units 9 Ura Post IV Service Procedures 11 Setup and Service for UltrasPost I II II Detectors 14 Softw
33. a remote alarm connect its cable either to the Relay port at J7 or the Peripheral Network port at TB1 on the receiver controller board J7 connections TB1 connections Pin 1 Ground Pin 1 RS 485 LO Pin 2 Not used Pin2 RS 485 HI Pin 3 NO 2 Pin 3 GND Pin 4 ARM 2 Pin 4 RS 485 LO Pin 5 NC 2 Pin 5 RS 485 HI Pin 6 NO 1 Pin 6 GND Pin 7 ARM 1 Pin 8 NC 1 Disconnect AC power from the pedestal and all cables including the laptop cable Detector operation has now been verified ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 4 of 45 8000 2595 07 REV E Tuning the Pedestals If the burst current in a top or bottom coil is not 14 18A at resonance optimize tuning by trying various jumper configurations until maximum peak current is achieved The tuning jumpers are on the transmitter board See Figure 3 s Top coil tuning jumpers JW2 JW4 JW5 JW6 e Bottom coil tuning jumpers JW7 JW9 Jwg JW11 1 Ensure the tuning jumpers are set to their default values See Table 1 top coil or Table 2 bottom coil Note that the default differs for the primary and secondary pedestals 2 If the enclosure cover is off put it back on CAUTION The metal cover affects the tuning of the system All current measurements must be made with the cover on or the current readings will be incorrect 3 Look at the current values in the top and bottom
34. are Configurator 14 Lee 14 Checking Detector Operation c0 15 Checking Resonance Using a Scope in the Primary Pedestal sse sese e seene 16 Checking Resonance Using a Scope in the Secondary Pedestal sees 17 Retuning the Pedestal cceeeeeeee 18 Ura Post and UltraePost III Parts 21 UltrasPost Service Procedures sss 22 Setup and Service for UltraePost Plus Detectors 28 Software Configurator 28 EuroMax Plus Antenna Tuning sese 29 Ura Post Plus Parta eee eee 31 Ura Post Plus Service 32 Troubleshooting veseiecessctcgersedecvestneuboes naaa zT zaa 37 Dead system Low sensitivity 37 False Alarms c ccceceeeeeeeeeenteeeeeeeeeeeeeees 38 Continuous Receiver Tuning Procedure 39 LED Status IndicatorS ccccesseeeseeeees 41 DS3 Error Codes sss x ves sss vss sys ss scans os 42 Specifications serrera 45 Declaratii nS askana ianiai 45 ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E Detector Setup Features UltraePost and UltraePost Plus detectors have the following features 58kHz or 60kHz operation The detector can be set to detect 58 or 60kHz security tags and labels 58kHz operation is described in this guide Note UltrasPost IV pedestals detect only 58kHz tags Power on self test Upon power up or hardware reset detector software runs a self test to ensure it functions Lapt
35. ced 3 Toggle the key switch a third time to return to routine detector operation power LED flashing once per second Cleaning the Pedestal Use a soft cloth soaked with mild glass cleaner to clean the acrylic surface of the EuroMax Plus pedestal and the half shells Upgrading the Program Memory Module Use Install Kit 0351 1304 01 A CAUTION ELECTROSTATIC Ava SENSITIVE DEVICE Use a ground strap or contact chassis ground to dissipate static electricity while working on the PC board 1 Turn off power to the controller and remove its cover 2 If present remove the alarm interface board and bracket 3 On the receiver board locate program memory module U30 Figure 23 Figure 23 Identifying the Memory Module me RORY a OY LAA V N d 22 gt ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 34 of 45 8000 2595 07 REV E 4 Carefully insert an extraction tool into the corner of the memory module where shown Figure 24 Carefully pry the module out of the socket Note If necessary alternately insert the extraction tool into the socket s diagonal corner to rock the module out of the socket Figure 24 Inserting the Extraction Tool 5 Align the new memory module over the socket with the beveled corner of the module and the beveled corner of the socket aligned Figure 25 Carefully press down on the module until its top is flush wit
36. cy If waveform amplitude is OK reinstall jumper J6 and check the secondary bottom coil next If not see Retuning the pedestal then recheck the secondary top coil Bottom coil WARNING RISK OF ELECTRIC SHOCK Remove jumper J2 to disable the transmitter before connecting an oscilloscope On the transmitter board connect a scope probe across test point TP33 top coil and TP47 ground Note On revision D boards or higher use the left side of R64 instead of TP33 Disable the top coil by removing jumper J4 Plug in jumper J2 On the scope verify waveform amplitude is 1 6 2 0V peak which corresponds to 14 18A or 0 1 volt per ampere minus 2 to 3 amperes ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 17 of 45 8000 2595 07 REV E Note Waveform amplitudes will be 2 3A Table 4 UltraePost Tuning Table Bottom Coil higher than the actual current For example 1 9V peak may correlate to 16A Step JW7 Jws JW9 JW10 JW11 Note Burst duration should be 1 6ms Burst 1 Out Out Out Out Out repetition rate is 1 5 times the line frequency Q In Out Out Out Out If waveform amplitude is OK reinstall jumper J4 3 In In Out Out Out and recheck the secondary top coil If not see Retuning the pedestal then recheck the 4 ul Qut Om
37. d without removing the board TP26 is directly beneath the cutout in the alarm interface board Figure 30 Figure 30 Test points on receiver board in pedestal TP15 Laptop J4 Band Pass TP26 Primary Figure 31 Test points on receiver board in controller Receiver Controller O Board 2 Set the scope trigger to Channel B 3 Connect the laptop computer to the service port on the receiver board and load configurator software 4 In configurator software select Continuous Receiver Operation from the Options pull down menu This selection will time out in 15 minutes The waveform in Figure 32 shows the detector in continuous receiver mode with no remote burst present Figure 32 No remote burst A SOmY AC 10 1 PROBE ZV DC 10 1 PROBE ims DIY Trig BJ MARK on A RSG Sa NONE amp ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 39 of 45 The waveform in Figure 33 shows a remote burst in phase A remote burst is in phase when timing between the leading edge of the remote burst and the leading edge of the next square wave is 2 3 to 2 5ms Figure 33 In phase remote burst A SOm AC 10 1 PROBEB i1 DC 10 1PROBE ims DI Trig BS The waveform in Figure 34 shows a remote burst out of phase A line sync delay adjustment is requi
38. e false alarms Leave the device or lamp off or move it away from the receiver antennas If you cannot see No below e No Call for assistance Place the pedestal in Service Mode to stop the alarm until service arrives by inserting the end of a paper clip into the mode switch access hole Figure 29 If the pedestal is in the Normal Mode press the mode switch twice otherwise press the mode switch once The mode lamp should stay on continuously ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 38 of 45 8000 2595 07 REV E Continuous Receiver Tuning Procedure UltraMax detectors set their timing to the zero crossing of the AC line Another UltrasMax detector may be causing interference with the UltrasPost detector if AC line phasing differences exist between the two detectors Use the following procedure to find the transmit signal of another detector and adjust the line sync delay to minimize interference Note This procedure is only valid for the Ultra bost UltrasPost Il Ura post Ill and Ura Post Plus You cannot monitor the line sync delay of an UltrasPost IV with an oscilloscope 1 Connect a scope meter to the receiver controller board of the primary pedestal Ultra Post Ultras Post Il and Ultras Post III Connect Channel A probe to Bandpass TP26 and Channel B probe to TP15 Figure 30 Ultra Post Plus If an alarm interface board is installed TP26 can be accesse
39. equency out of tolerance Run Time Error Calibration test failure Run Time Error Hot Supply Code power supply too hot Tx Time Out Code transmitter on too long Supply Cool Code supply was hot now cooled down Pedestal 1 Tx current upper coil failure Run Time Error Pedestal 1 Tx current lower coil failure Run Time Error Pedestal 2 Tx current upper coil failure Run Time Error Pedestal 2 Tx current lower coil failure Run Time Error ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 42 of 45 8000 2595 07 REV E Table 9 UltraePost IV error codes Alert Code Action 11 Illegal Instruction Not applicable for UP IV 12 Unimplemented Interrupt Not applicable for UP IV 12 NVM Write Failed Fatal error Replace receiver board 14 Invalid Device Fatal error Replace receiver board 15 Sequence Table Error Not applicable 16 Out of Memory Not applicable 17 Undecided No Split Not applicable 18 Watchdog Task Reset Recoverable First try resetting the NVM to its defaults If problem persists reinstall application software If problem persists replace receiver board 21 Current Sense Antenna A Recoverable Retune primary antenna 22 Current Sense Antenna B Recoverable Retune secondary antenna 23 Power Supply Overtemp Recoverable First ensure the fan is working
40. f the alarm continues when the transmitter is disabled interference is the likely cause If the alarm stops when the transmitter is disabled tags placed too close to the detector are the likely cause The transmitter can be inhibited several ways s By putting a jumper across the Tx Inhibit pins P12 The transmitter will be inhibited until the jumper is removed See Figure 4 e Byconnecting an external switch to the Tx Inhibit connector When the switch closes the transmitter is inhibited until the switch opens For example this connector could be connected to an electronic switch that closes when a metal security gate is lowered at night This prevents the system from alarming when the store is closed See Figure 4 e By pressing pushbutton S1 through the hole in front of the alarm lens on the top cap See the procedure below for instructions on how this works This Tx inhibit pushbutton works as follows 1 Using a pointed instrument such as a straightened paper clip press pushbutton S1 For Ura Post IV pedestals S1 is located on the top cap in front of the alarm lens Note A beep occurs each time S1 is pressed The software configurator can disable this feature 2 Press S1 once to disable the transmitter for 30 seconds the power LED at the center of the board will flash rapidly 3 Press S1 asecond time within 30 seconds to disable both transmitter and alarm circuits indefinitely power LED stays on continu
41. h the socket Figure 25 Inserting the Memory Module 6 If necessary reinstall the alarm interface board Refer to the instructions on page 35 7 Reconnect AC power to the controller 8 On the receiver board observe LEDs during startup If an error code appears refer to error codes listed on page 42 Installing the Alarm Interface Board The alarm interface board controls the alarm lamp and audible alarm in the EuroMax Plus and alarming secondary pedestals To install the alarm interface board in the controller do the following 1 Attach alarm interface board 0301 1511 01 to bracket a Align the square cutout and holes in the bracket with the cutout and connectors on the board b Loosely attach the alarm interface board to the bracket using four screws DO NOT tighten screws 2 Remove receiver board from the controller a Disconnect the interconnect board from the connector J1 at the top of the receiver controller board b If used disconnect the remote alarm cable from connector J2 on the receiver board c Remove four screws securing the board to the controller d Remove the board from the controller 3 Mount the alarm interface board with the loosely attached bracket to the receiver controller board Figure 27 a Insert the connector without the shroud into connector J7 on the receiver board b Insert the connector with the shroud into connector J8 on the receiver board c Caref
42. hird time to return the detector to routine operation power LED flashing once per second ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 24 of 45 8000 2595 07 REV E Upgrading the Program Memory Module The Program Memory Module is a part on the receiver board of UltrasPost Ura Post Il and some older versions of UltrasPost III pedestals only It is replaced if it is defective or if the download procedure is interrupted at a critical point and the system cannot reboot Install Kit 0351 1304 01 A b CAUTION ELECTROSTATIC Ata SENSITIVE DEVICE Use a ground strap or contact chassis ground to dissipate static electricity while working on the PC board 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC AN SHOCK Do not touch the terminal block below the connector If wired it could be carrying 120v or 240vac 3 On the receiver board locate program memory module U30 Figure 13 Figure 13 Identifying the Memory Module Beveled corner Internal power cable connector 4 Carefully insert an extraction tool into the corner of the memory module where shown Figure 14 Carefully pry the module out of the socket
43. ing the receiver board and slide it up until it disconnects from the transmitter board 6 Loosen four screws securing the transmitter board and remove it Note If replacing UltrasePost board 0301 0784 01 with Ultra Post II III board 0301 0784 03 remove the fan drip plate and standoffs from the 01 board and install them on the 03 board Replacing the Fuse Changing the Power Setting Referring to Figure 16 and Figure 17 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 Loosen the screws securing the lid of the metal can and lift the lid off 4 Replace the fuse or change the power setting e Replace blown fuse F1 with the type and rating marked on the board e Tochange the power setting o For 240Vac operation remove jumper JW 11 or in place it in its storage position out o For 120Vac operation install jumper JW11 in Replacing the Rubber Bumper Strip Referring to Figure 16 and Figure 17 1 Remove both covers from the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of each cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC
44. larm cable routed underneath antenna coils on front side of pedestal LDM cable routed underneath antenna coils on front side of pedestal Interconnect cable People counting Interconnect cable AC termination block Power cable in EMT conduit LDM cable Remote alarm cable signals Remote alarm LDM UltraLink must be routed up the right side of the enclosure and in the front of the pedestal not behind ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 6 of 45 Figure 3 UltraePost IV primary pedestal transmitter board Top Coil Tuning Jumpers JW6 JW4 JW2 JW5 Bottom Coil Tuning Jumpers JW10 JW7 JW9 JW11
45. ltraPost Configurator BSB File RealTime Diagnostics Options Help Tuning Ultra Post Type Gaina _F F z Primary Only A E Low Mid High S Receiver Desens Min Noise Delta Delay Fact Average menor Frequency dB TEI m Disabled Enabled rh Hz SLS TA CAA EAEn RD ae Biela l lt 585 gt lt 586 lt 588 gt lt 590 Detect j HS Hits el Alarm Configuration a LED Alarm Style k Star Burst Race Track Flash Reyr Phasing Audio Duration LED Duration le Quadrature gt Figure 8 i fi Secs z 1 Secs M Line Sync Delay uS _ 180 Deg 217 Alarms Ver 0 2 Reading LV AC Setup Refer to the following figures s UltrasPost dual pedestal installation Figure 9 s UltrasPost II III dual pedestal installation Figure 10 1 On the primary pedestal loosen two fasteners Then remove the cover from the exit side of the pedestal by pulling its bottom out and down Set the cover aside Repeat for the secondary pedestal if used 2 Pry the access button from the metal can to access this jumper The pedestal is shipped configured for 240Vac operation JW1 and JW12 removed or in their storage position out For 120Vac operation install JW1 and JW12 in CAUTION If the jumper position is AN wrong for the AC voltage used the pedestal will fail and have to be repaired ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 14 of 45
46. nnections to Wired Sync Command Received ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 44 of 45 8000 2595 07 REV E Specifications Electrical Power supply SMT ail Tid a eicce ceeds ccertsueseendset er eseceeneseree 100 120Vac or 220 240Vac 50 60Hz 2 5A 250V 5x20 slow blow hi breakage Primary power fuse Current draw UP IV sese eee 2A peak Current draw UP LIII sese eee ee eee ee 4A peak ueint lt s T lt 180W Transmitter SMT Operating frequency UP IV 58 kHz 200Hz Operating frequency UP I II III 58 or 6OKHz 200Hz Transmit burst duration sse eee eee 1 6ms Transmit current Burst repetition rate Based on 50Hz ac 37 5Hz Normal 75Hz Validation 45Hz Normal 90Hz Validation 1 6 ohms 5 Based on 60Hz ac Transmit coil resistance Receiver Center frequency UP IV sese eee 58 kHz Center frequency UP LD eee 58 or 60kHz Receive coil resistance 1 6 ohms 5 Alarm Alarm relay OUtpUt eee eee eee DPDT contacts Contact switching Current sese ee eee 1 0A max Contact switching Voltage sees eee 28V max Lamp Audio duration sss sss sees 1 30 sec 1 sec increments Environmental Operating temperature UP IV 0 to 30 C 32 86 F Operating temperature UP I II III 0 to 50 C 32 122 F Relative humidity 0 to 90 non condensing Declarations Regulatory Compliance EMGAR
47. oots are available Figure 5 UltraePost IV primary pedestal FRUs we ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 9 of 45 8000 2595 07 REV E Secondary Pedestal The UltrasPost secondary pedestal Figure 6 has the following Field Replaceable Units FRUs a UltrasPost IV cover 0404 0584 01 The Ura Post IV and III covers are the same except for the color Secondary cap tuning board 0312 0816 02 Contains circuits and jumpers for tuning the secondary antenna Connectors on the board receive the interconnect cable from the primary pedestal Alarm lens without cutouts secondary 0505 1409 02 Mounting base 0500 9067 01 Four bolts secure the pedestal to the floor Two bolts secure the pedestal to the base Bumper strip 0505 4536 01 2 Protects the pedestal from impact Optional cart guards bumper guards and boots are available Interconnect cables ZPUP ICBL 4M ZPUP ICBL 12M ZPUP ICBL 15M Connects a primary and secondary pedestal not shown People counting cables ZPUP PCICBL 4M ZPUP PCICBL 12M ZPUP PCICBL 15M Connects an Alarm Traffic Flow board in the primary pedestal to one in the secondary pedestal not shown Figure 6 UltraePost IV secondary pedestal Pa FRUs
48. op communication A laptop computer and configuration software is used to set up and configure the detector and to determine its operational status Frequency hopping Two alternating transmit frequencies operating frequency 200Hz enable the detector to detect a broad range of signals from security tags and labels Improved sensitivity Noise measurements used to calculate the tag label detection threshold are continuously updated and maintained for each phase of the AC line 0 120 and 2409 Tag cutoff frequency Adjustable using the laptop configurator this function prevents partially deactivated wounded labels from triggering an alarm Alarm indication UltrasPost IV The top cap of the primary pedestal contains flashing LEDs and audio Removing the pedestal s red lens accesses a volume control under the cap Ultras Post Ultrae Post Il Ultras Post III The top cap of the primary pedestal contains flashing LEDs and audio Removing the pedestal s front cover accesses a volume control under the cap Uia Post Plus EuroMax Plus pedestals contain flashing LEDs and an audible alarm Relays The pedestal or for UltrasPost Plus the controller contains a double pole double throw relay located on the receiver board Wireless synchronization requires firmware version 3 0 or higher Used when pedestals are within 1 8m 6ft of each other UltrasPost firmware continuously checks Ultra Post transmissions and
49. osition 2 3 bypasses capacitance Figure 19 Capacitor board 0301 1515 01 Top coil jumpers Bottom coil jumpers JW11 JW12 JW13 JW14 JW4 JW3 JW2 JW1 ae rt oe f JW15 JW5 1 2 EuroMax sl TS S E 9 Turn on the controller or enable the transmitter 10 Beginning with the first antenna use the system s software configurator to check top and bottom antenna coils for maximum current 14 5 16A If current is above 14 5A tuning is complete If not continue Note If the configurator is not available use an oscilloscope with a current probe Where the plug of the Tx Rx cable connects to the controller attach the probe around either the white wire top coil or the black wire bottom coil ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 29 of 45 11 Tune the antenna beginning with the top coil Table 7 EuroMax Plus tuning steps a TURN OFF POWER Turn off the controller HE JW2 JW3 JW4 or disable the transmitter ywit wa JW13 JW14 b Beginning with the default settings Table 7 reconfigure jumpers JW11 JW14 on the capacitor board up one tuning step c Turn on the controller or enable the 12 If the current goes down repeat step 11 but instead go down one tuning step Table 7 Contin
50. ounts 0 10 39 51 AM Reset Alarm Counts Configurator Ver 4 00 551 GIS UltraPost 1 3035 LOCAL RS232 001 Z JW12 Note Online help provided with the configurator provides a complete description of operation e For 120Vac sites place jumper JW1 IN and Parameters displayed for 58kHz operation are jumper pins 1 2 on JW12 e Rx Gain Enable AGC Low Gain 10 20 W1 30 default Enable AGC 30 is highest 7 gain Low Gain is lowest gain s Tag Window Delay 0 to 1000 us default oe l E S e For 240Vac sites place jumper JW1 OUT e Sensitivity 0 to15dB default is 12 for Aiding and jumper pins 2 3 on JW12 and 14 for figure 8 e Minimum threshold 0 to 45dBuV default 9 JW1 e Hits to detect 1 to 10 default 5 hits e Pedestal type primary secondary ferrite JW12 e TX Frequency Low Nominal High Hopping e Frequency Cutoff Low default 57 41kHz T CAUTION If the jumper position is Jw12 o o e Frequency Cutoff Hi default 58 6kHz wrong for the AC voltage used the e Audio duration 0 15 sec pedestal will fail and have to be s LED duration 0 15 sec default 2 sec repaired ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 3 of 45 Checking Detector Operation DO NOT perform the following procedure until you have thoroughly reviewed configurator software settings On the p
51. ously This prevents continuous alarms until the detector can be serviced 4 Press S1 a third time to return the detector to routine operation power LED flashing once per second ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E Figure 7 UltraePost IV primary pedestal access and disassembly Alarm lens without cutouts 0505 1409 01 Two screws secure lens TJs Alarm TF board 0312 3045 01 mm PL Alarm TF board slides out of top cap Rubber Bumper Strip 0505 4536 01 Slide off to remove r Receiver Board 0312 3022 01 Unscrew two fasteners Unicoil Antenna 0650 1805 02 QS Switched Mode Transmitter Assembly 0304 3032 01 Loosen four fasteners on sides of metal enclosure to get access to fuses and AC jumpers Cover 0404 0584 01 Loosen two fasteners then pull down and out to remove ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 13 of 45 8000 2595 07 REV E Setup and Service for UltraePost III II Detectors This section covers UltrasPost UltrasPost Il and UltrasPost III detectors Software Configurator The UltrasPost configurator Figure 8 customized for 58 or 60kHz operation displays a control panel used to change detector parameters Pull down menus
52. r and receiver data e Diagnose detector operation e Download firmware e Reset alarm counts and clear error codes Note Refer to the online help provided with the configurator for a complete description of configurator operation Figure 18 Configurator control panel Untitled UPost Configurator File Diagnostics Options View Help BBE ig 29 System Transmitter Receiver Pedestal Type Ped1 vj Ped2 C Transmitter Mode C Fig8 Aiding C Flipping Backfield Reduction C None Transceiver C Equal ltemating Ped1Tx Ped2RAx C Ped2Tx Ped1 Rx Tag Label Type Detected C 58kHz C 60kHz Transmit Inhibit Switch T Enable Disable Wireless Sync C Enable C Disable Audio Rep Rate mS Pedi Pe2f Audio Duration Secs Pedi Ped2 gt LED Alarm Style C Flash C Starburst C Racetrack LED Duration Secs Ped1 zj Ped2 hd Remote Alarm Zone Detect C Enable Disable Alarms For Help press F1 ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 28 of 45 8000 2595 07 REV E EuroMax Plus Antenna Tuning Capacitor board 0301 1515 01 Figure 19 contains an adjustable high voltage capacitance network used to resonate the transmit antennas Resonance is achieved by changing jumper combinations in steps WARNING RISK OF ELECTRIC SHOCK This procedure involves removing covers to expose printed circuit boards Do not touch boards and connector
53. rator port J4 Pin Signal Status LEDs 1 RS 232 RX DS3 etc 2 RS 232 TX 3 GND 4 GND 7 ONOoOR WP Alarm Board port J2 Pin Signal O GO JOO EG M PWR LED AMODE SEL PTRN SEL 0 PTRN SEL 1 ALM CLK AUDIO 12V 12V 5V 10 Digital GND TX INHIBIT 12 Chassis GND Peripheral Network port TB1 Pin Signal 1 O Qn E G KM RS 485 LO RS 485 HI GND RS 485 LO RS 485 HI GND Tx Inhibit connector Tx Inhibit pins P12 Relay port J7 Pin Signal Ground Not Used NO 2 ARM 2 COM 2 NC 2 NO 1 ARM 1 COM 1 NC 1 RS 485 LO and HI signals are available on many of the receiver ports Because the wire color code for these signals varies from option to option you need to connect the option by connecting the RS 485 LO wire to the RS 485 LO pin and the RS 485 HI wire to the RS 485 HI pin To override the normal boot process short pins 3 and 4 of connector P4 To inhibit the Transmitter put a jumper across the two Tx Inhibit pins P12 Alternately you can connect the two pins of the Tx Inhibit connector to an external device that connects the two pins when some external event occurs This port connects to the Alarm board when the People Counting Traffic Flow option is installed on it ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8 of 45 8000 2595 07 REV E UltraePost
54. red Figure 34 Out of phase remote burst A Sw AC 18 1PROBEB 1 OC_ 10 1PROBE ms DIY ss Trig Bs 1DIY _ 99 TRIGGER DELAY LEVEL Z 5 Adjust Line Sync Delay on the Receiver Control Panel until the waveform in Figure 33 appears Figure 35 shows two remote bursts out of phase Multiple remote bursts out of phase require designating one system as a reference and phase adjusting all other systems to the reference system Note It may be necessary to unbolt the pedestal and rotate it in order to obtain the best remote burst display Figure 35 Two out of phase remote bursts AZ0Omv AC 10 1PROBEB i1 ODC 10 1 PROBE Z rig ims DI T BJ 1DIV aS BERANS LCD PROBE PICTURE GRID BACK CAL gt gt LIGHT 6 Save detector settings by selecting the Save option from the File pull down menu ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 40 of 45 LED Status Indicators LED indicators on the receiver board can be used for diagnostic purposes During the power on self test all LEDs flash simultaneously to test their function then they light in sequence to indicate the progress of the power on self test UltraePost UltraePost II UltraePost Ill and Ultra Post Plus Figure 36 shows the location of the status LEDS on the UltrasPost Plus receiver board Figure 36 LED indicators in controller
55. remove for aisle detector P12 Pedestal 1 interconnect P2 Pedestal 2 interconnect Power select jumpers behind metal cover JW11 120V 240V f Remote alarm IEC connector cover Mount transformer here knockout use power cord toward strain relief bottom A Alarm Interface Board B Receiver Controller Board C Interconnect Board D Transmitter Board ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 33 of 45 Inhibiting the Transmitter A transmit inhibit key switch at the base of the EuroMax Plus pedestal can be used to determine the cause of unexplained alarms If the alarm continues when the transmitter is disabled the likely cause is interference If the alarm stops when the transmitter is disabled the likely cause is tags labels placed too close to the detector The spring loaded key switch works as follows 1 Toggle the key switch once to disable the detector transmitter for 30 seconds power LED on the pedestal will flash rapidly Note A beep occurs each time the key switch is toggled The configurator software can disable the transmit inhibit feature 2 Toggle the key switch a second time within 30 seconds to disable both the transmitter and alarm indefinitely power LED stays on continuously This prevents continuous alarms until the detector can be servi
56. rimary pedestal loosen two fasteners Then remove the cover from the exit side of the pedestal by pulling its bottom out and down Verify all boards are properly seated and all cables are securely plugged in Loosen the four Phillips nhead screws holding the cover onto the transmitter board enclosure in the primary pedestal and remove the cover Verify jumpers on the transmitter board are in their default positions Refer to Figure 3 JW2 In JW4 In JW5 Out JW6 In primary Out secondary JW7 In JW9 Out primary In secondary JW10 In primary Out secondary JW11 Out If used connect the secondary pedestal to the primary pedestal a Plug the interconnect cable into connector P2 on the transmitter board in the primary pedestal and its other end into connector P10 in the secondary pedestal b Plug the shield of the cable into connector P4 in the primary pedestal and its other end into connector P1 in the secondary pedestal Plug the appropriate power cord to the pedestal and its other end into the designated AC outlet Connect the laptop computer to J4 on the receiver board and load the configurator Note When power is first applied all LEDs on the receiver board flash five times for 50Hz six times for 60Hz to indicate the detector passed its power up test If LEDs do not flash check for an error condition using either the laptop computer or by observing yellow LED DS3 on the board Refer
57. rring to Figure 16 and Figure 17 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down Unplug the power cord from the transmitter board A 3 On the receiver board disconnect the pedestal alarm cable and the remote alarm cable WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 22 of 45 8000 2595 07 REV E 4 Loosen four fasteners securing the receiver board and slide it up until it disconnects from the transmitter board 5 Remove the receiver board Removing the Transmitter Board Note If removing a board in the UltrasPost Aisle pedestal first remove the alarm interface board Referring to Figure 16 and Figure 17 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 On the transmitter board disconnect antennas and shields from connectors P3 P4 P5 and P6 Pull on the connectors not the wires 4 For dual pedestal systems disconnect the interconnect cable and its shield from the transmitter board 5 Loosen four fasteners secur
58. s with power on Use the configurator to disable the transmitter before reconfiguring tuning jumpers on the capacitor board Do the following for each pedestal 1 Remove the half shell covering the capacitor board Figure 19 from the pedestal and check that the transceiver cable from the controller is connected to the board 2 Inthe controller check that transmitter and alarm boards are connected to the receiver controller board Figure 22 on page 33 3 Turn on the controller or enable the transmitter 4 On the receiver board connect the laptop computer to connector J4 and load the configurator 5 On the Transmitter Control Panel display the transmit current for the pedestal to be tuned 6 TURN OFF POWER Turn off the controller or disable the transmitter 7 On the capacitor board insert jumpers JW5 and JW15 across pins 1 2 for EuroMax Plus 8 Set the tuning jumpers JW1 JW4 bottom coil and JW11 JW14 top coil to their default settings for the antenna configuration and operating frequency used Table 5 or Table 6 Table 5 Default settings for aiding JW 1 JW2 JW3 JW4 Freq JW11 JW12 JW13 JW14 58kHz 1 2 1 2 2 3 1 2 60kHz 1 2 1 2 1 2 2 3 Table 6 Default settings for figure 8 JW 1 JW2 JW3 JW4 Freq JW11 JW12 JW13 JW14 58kHz 1 2 1 2 1 2 2 3 60kHz 1 2 1 2 2 3 2 3 Note Jumper position 1 2 adds capacitance jumper p
59. s failure interrupt occurs See section on DS3 error codes below Yellow LED DS4 and red LED DS12 are used for tag validation indicators Two LEDS are associated with the Network RS485 port The green LED DS6 indicates data is being received and the red LED DS7 indicates data is being transmitted Two LEDS are associated with the Peripheral RS485 port The green LED DS8 indicates data is being received and the red LED DS9 indicates data is being transmitted The RS232 port is incorporated into the RS485 port The flashing green POWER indicator DS10 or electronic pulse shows both that the board is powered and that the processor is running Red LED DS11 is the alarm LED ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E DS3 Error Codes To indicate an error code the DS3 error LED on the receiver board will flash a number of times pause then flash again a number of times For example DS3 flashing three times pausing then flashing two times indicates error code 32 Error codes are listed in Table 8 and Table 9 Table 8 UliraePost UltraePost Il and UltraePost Ill error codes No 11 12 13 14 15 21 22 23 24 25 31 32 33 34 Error Description Memory test failure Fatal Error FPGA load failure Run Time Error EPROM check sum Fatal Error NVM test Run Time Error No line sync Run Time Error Line fr
60. set or PC monitor or from certain fluorescent 2 Use the following table to determine the halogen or neon lamps problem action to take To diagnose the problem you use the Mode lamp Status Problem Action inside the alarm lamp assembly s Ultras Post IV The mode lamp is a red LED DS1 on the alarm board that is visible on the aisle side of the alarm lens See Figure 28 s Uia Post Ultras Post II Ultras Post Ill The mode lamp is a green LED inside the center of alarm lamp assembly See Figure 29 e Pro Max Plus and Floor Max Plus AMS 2001 detectors do not have a mode lamp or switch Off The detector has no power 1 Ensure the detector is connected to the AC power source 2 Check the circuit breaker in the store s breaker box If the breaker tripped reset it and check system performance If the breaker will not stay on call maintenance If the breaker is OK the detector needs service Call for assistance Figure 28 Mode lamp on UltrasPost IV Flashing twice per second Mode lamp in center of alarm lamp assembly Mode switch access hole Detector is in Hidden Tag Mode 1 Wait 30 seconds for the detector to revert to Normal Mode 2 Use a tag to test the system for sensitivity If the detector still has low sensitivity see Flashing once per second below On steady not flashing Mode lamp in center of alarm lamp assembly Detector is in Service Mode
61. tal Do alarms stop e Yes One or more moved products have a tag label Find and remove it you are done e No Look for tags labels within 3m 1 Oft of pedestals If no tags labels are found and problem persists go to step 6 Place the alarming pedestal in Hidden Tag Mode by inserting the end of a paper clip into the mode switch access hole Figure 29 and pressing the switch once The pedestal should emit a three second tone and enter Hidden Tag Mode and the mode lamp should flash rapidly If not this feature has been disabled Go back to step 3 After 30 seconds Hidden Tag Mode reverts to Normal Mode Do alarms occur during the 30 seconds Hidden Tag Mode is on e No Go to step 5 e Yes Go to step 6 5 After the Hidden Tag Mode completes do alarms resume e Yes One or more tags labels are still in the area Find and remove them you are done e No Ensure you waited 30 seconds and then check mode light to ensure pedestal is not in Service Mode If it is in Service Mode press the mode switch once more to return to Normal Mode and go back to step 1 If it is not in Service Mode wait until the system false alarms again before performing this procedure Anearby device such as a TV set or computer or a neon or halogen lamp may be causing false alarms One at a time turn off each device or lamp within 3m 10ft Do alarms stop when the device or lamp is off e Yes That device or lamp is the source of th
62. the online help provided with the Setup and Service for configurator for a complete description of UltraePost IV Detectors a ca This section covers the setup and service of the AC Setup Ura Post IV detector 1 On the primary pedestal loosen two fasteners Then remove the cover from the exit side of the Software Configurator pedestal by pulling its bottom out and down Set The UltrasPost configurator Figure 1 displays a the cover aside Repeat for the secondary control panel used to change detector parameters pedestal if used Pull down menus above the control panel also allow you to monitor real time operation run 2 Loosen the four Phillips head screws holding diagnostics and select system options the cover onto the transmitter board enclosure f l in the primary pedestal and remove the cover Figure 1 Configurator setup panel 5 Engineering ADS4 Platform Configurator Setup 3 Remove the cover on the seco ndary pedestal File Configure System Communications Help ERS A BHK dS os a 9 capacitor board Setup TX Configuration Flash Downloads System Configuration LEI Ds Pedestal Type Duration 1 a Primary Utrapost 4 Select the proper voltage for the site with jumpers JW1 and JW 12 T Jammer Event Trigger io Duration 1 Rep Rate 310 T Jammer Event Trigger JW1 Relays Duration 1 Inhibit fi T Jammer Event Trigger Alarm C
63. ue repeating step 11 going up or down in steps until current is maximized above 14 5A 13 Repeat steps 11 and 12 for the bottom coil ve ve fe fae ahem 14 Recheck the top coil for current change and tweak if necessary Do the same for the bottom coil Ensure current is maximized in both If current is above 14 5A tuning is complete 15 Perform steps 6 14 for the next antenna if 1 2 2 3 1 2 1 2 16 Do a tag walk through test The detector may have to be adjusted should any of the following conditions occur E Noi Ta TH Default for aiding 58kHz me ae h 9 S ane S a SI Default for aiding 60kHz and figure 8 58kHz e output o t le bandpass ilter in the Default for figure 8 60kHz receiver is clipping Noise spikes are frequently initiating a validation state The system is being affected by out of phase transmit bursts from a nearby UltraeMax system Refer to Troubleshooting on page 37 ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 30 of 45 UltraePost Plus Parts EuroMax Plus Pedestal The EuroMax Plus pedestal Figure 21 contains UltrasPost Plus Controller the following components The controller Figure 20 consists of the following a Unicoil antenna 1810 0262 01 The same coil is components used to transmit and receive a Transmitter Power supply board 0301 0784 02 b Capacitor board 0301 1515 01 This board Generates and switches transmit c
64. ully press the board to mate the connectors ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER SETUP AND SERVICE GUIDE 8000 2595 07 REV E 35 of 45 Figure 26 Receiver board in controller J2 Remote alarm connector O J7 Alarm Receiver J8 board board connectors O 4 Reinstall receiver board a Install the receiver board in the controller using the four screws removed in step 2 b If used reconnect the remote alarm cable to connector J2 on the receiver board c Reattach the interconnect board to the edge connector at the top of the board 5 Apply insulation tape to the bracket to insulate it from the sidewall and secure the bracket to the sidewall of the controller using two screws 6 Tighten four screws securing the alarm interface board to the bracket Figure 27 Receiver board with alarm interface board Alarm interface board Bracket ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 36 of 45 1 Observe the Mode lamp In what state is the Troubleshooting lamp P e Off No power Dead system Low sensitivity e Steady not flashing Service Mode A detector that is dead or has low sensitivity may e Flashing twice a second Hidden Tag Mode be without power in the wrong mode or affected e Flashing once a second Normal Mode by noise from an electronic device such as a TV
65. urrent to top contains circuitry and jumpers for tuning the and bottom antenna coils in the pedestals Two transmit coils eee c Key switch 0650 2179 01 A key switch in the tee base cover of the pedestal enables the b Receiver board 0301 0785 01 Receives and transmitter to be momentarily or indefinitely analyzes incoming signals and controls the disabled for troubleshooting operation of the detector A connector controls remote alarm units A receptacle accepts a Telco connector from a laptop computer c Alarm interface board 0301 1511 01 Controls the alarm lamp and audible alarm in EuroMax pedestals It also controls a remote alarm associated with the second pedestal d AC terminal block AC power can either be hardwired to this terminal block or connected to d Counter 0650 2180 01 A counter in the base cover of the pedestal increments by one for each alarm event that occurs e Cover assembly 0300 2277 01 Contains the capacitor board key switch counter audible alarm buzzer and cables f Alarm lamp Indicates that the pedestal has detected a tag label the controller using one of several power cords The EuroMax Plus Receiver pedestal contains the 0351 0547 xx following components e Receiver antenna 1810 0178 01 Used only to receive Figure 20 Controller ZEUPPLUS E E2 E3 e Differential amplifier board 0301 0506 01 This board contains circuitry to amplify the receive signal The EuroMax Plus Recei
66. ver pedestal also contains an alarm lamp key switch and counter but they are not functional Figure 21 EuroMax Plus pedestal ULTRA POST DETECTORS WITH SWITCHED MODE TRANSMITTER 8000 2595 07 REV E SETUP AND SERVICE GUIDE 31 of 45 UltraePost Plus Service Removing the Alarm Interface Board The following steps refer to Figure 22 1 Turn off power to the controller and remove its cover 2 On the alarm interface board disconnect cables from terminal blocks JP1 and JP2 3 Loosen four screws securing the alarm interface board to the bracket Then remove screws securing the bracket to the sidewall of the controller 4 Carefully remove the alarm interface board and bracket from connectors on the receiver controller board Removing the Receiver Controller Board The following steps refer to Figure 22 1 Turn off power to the controller and remove its cover 2 Disconnect the interconnect board from the edge connector at the top of the receiver board 3 If used disconnect the remote alarm cable from connector J2 on the receiver board 4 Remove four screws securing the receiver board to the controller 5 Remove the receiver board Removing the Transmitter Board The following steps refer to Figure 22 1 Turn off power to the controller and remove its cover 2 Disconnect the interconnect board from the edge connector at the top of the transmitter board
67. ving the Transmitter Board 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power cord from the transmitter board WARNING RISK OF ELECTRIC SHOCK Disconnect AC power when servicing 3 On the transmitter board disconnect antennas and shields from connectors P3 P4 P5 and P6 Pull on the connectors not the wires 4 For dual pedestal systems disconnect the interconnect cable and its shield from the transmitter board 5 Loosen two fasteners securing the receiver board and slide it up until it disconnects from the transmitter board 6 Loosen the four screws holding the cover on the enclosure and then lift the cover off 7 Loosen six screws securing the transmitter board and remove it When installing a new transmitter board install the small alignment screw in the upper right hand corner of the board before you install any of the other screws CAUTION If the transmitter board has a screw hole at the location shown in Figure 3 installing a screw there can damage the Transmitter board DO NOT install a screw in this location Replacing the Fuse Changing the Power Setting 1 Remove the cover from the exit side of the primary pedestal To do this loosen two fasteners at the base of the cover and then pull the bottom of the cover out and down 2 Unplug the power

Ultra*Post Detector Family with Switched Mode Transmitter Setup

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