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TekTone NC300II Nurse-Call Installation + Wiring Manual IL715

Contents

1. SHOWS A INO 744 5 SI 15 ASYNN FHL LV NOLLVOIGNI ALON 1ndino 037 FONVEO MOTBA N3399 am AVES 3IIHM 31IHWNMOH8 3LIHWQ3H 3LIHWN3389 qasn LON o a gt im 2 SHOLO3NNOO Nid 8 ANY 91 A LHSIM ANOZ AWOT 591199 9861 MOTI3A ds Luc T juonejuano 10 ana ama ama jueujeoejd eors ud Ajessaoou gores aove4s m op Buiweip UMOUS AON3OH3W3 AON3OH3IN3 3415 Kyxojduioo Bulmesp 31ON SNOILVLS 3009 14617 7 59195 986 1 22 Copyright Sound 4 Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 98 IL715 Tek 809060 gLGEAH 91 71 4equinN OWEN s sos 300v143034 souos 9 d qsissy pue esia AJLY e10 EBE 286 186 sjapow sauas 9 84 jejdepy WOY IIIH LGEAH JNO reys esunu 5 speq ejoejdaoe senes 9 64 01 pejoeuuoo eq 65 jueuidinb3 jeydsoy 11 juo 1 800 231 1414 fo leedan com Toll
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3. 21 SF337C Water Resistant Pull Pull Cord Bath Station Operation 22 SF340B and SF381 Pull Pull Cord Bath Station Operation 22 Copyright TekTone Sound amp Signal M g Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual iii www leedan com info leedan com Toll Free 1 800 231 1414 Table of Contents SF341B and SF382 Code Call Station Operation esee 22 SF350B Nurse Aide Presence Station Operation 2 80 23 SF250 Staff Presence Station Operation 24 4 4 1221 23 LI380 LI384A LI386 series Dome Zone Light Operation 24 System Configuration and Programming 0 2 25 Configuration and Programming using NC304 NC304LCD Master Stations 25 n P 26 View System ete t tert HEU HE RE 26 2 ReconfiguratiOTi 2 prev tus xau dog 26 3 System Functions tree tont PR EHE ERR CARDS 26 4 System Diagnostics 26 5S Executea Custom Page sines n e reri EET Eee 26 6 Enable PS 2 Keyboatd tete roget eget tetra dieto 26 Locator LINK tenter er Er 26 8 Master Instant Messaging onere ttt tb
4. Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 74 1 715 Tek CARE NC300 II Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 1 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8132 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8133 8134 8135 8136 8137 8138 8139 8140 8141 8142 8143 8144 8145 8146 8147 8148 8149 8150 8151 8152 8153 8154 8155 8156 8157 8158 8159 8160 8161 8162 8163 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Numb
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7. 1 NC304 Master Station Connections eeessessseeeeeeereenrn eene nee 2 NC306 Master Station Controls and Indicators eese 3 NC306 Master Station Connections 2 22 4 0 enne 5 NC313 VGA Monitor Controls and Indicators eese 5 NC315 LCD VGA Monitor Controls and Indicators eese 8 NC304 NC304LCD Master Operation rate ree theirs 9 Answer a Call Automatically toner t eterne 9 Answer a Call Selectively reete rette mete tee ires eee os id 9 9 Place a Call to Another Master Station 2 10 Receive a Call from Another Master 10 Request or Cancel Nurse Aide Service 10 Request or Cancel Stat Service 10 Pagea 10 Page All Assigned Zones cissi 2e ter e RR E aE ER SEA Page Nurse Aide by Presence Registration esses Page Stations on the Use Room Monitoring uicit rires treo Use Nurse Aade Followet re ERR REPRE Fern 12 Taking the Master Station 2 12 Bringing the Master Station Online 2 13 Radi
8. 19 Figure 22 NC304 NC304LCD Potentiometer Functions Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 55 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Configuration and Settings continued 56 1 715 Tek CARE NC300 TI Manual NC306 Master Station The device address is configured via dipswitches on the back of the master Refer to Figure 22a for switch settings Internal adjustment controls are provided for field adjustment of Audio In clockwise to adjust louder Tone Level counterclockwise to adjust louder and Audio Out counterclockwise to adjust louder if the site has specific needs that require changes from the factory settings The Audio Out control must never be set to less than the half position If the master audio is too loud at the patient station refer to Figure 40 NC351 A 2 Internal Hardware Diagram for additional controls to adjust A reset switch is located on the back of the master station Toggling this switch will reset the master station Refer to Figure 22b for locations of adjustment potentiometers A maximum of four NC306 Masters or three NC306 Masters with NC255 Expanders can be connected to the NC351 A or NC351 A 2 Central Equipment NC351 A or NC351 A 2 Central Equipment These devices are
9. l 3unwasu z1 3unwaewvuo H Hive SUIHWIMO TRA P L 5 Zn orzro 3rmmNssuo 91 juomejueuo 10 jueuieoejd eors ud 109 Ajuesseoeu op 5 suonoeuuoo eonpei o Nid SI g pue UONEIS seues 00281 juontsod umop pacu NMOHUS uoneis Jo xovq uo szedumf yog 910 39NVHO 39NVHO MOTI3A MOTI3A p Aver I N3399 dNV14LIHM 2 INO 3108617 9055 ANO 37081 N3389 MOTTA v 90 5 908 45 a1dund 6 AON39Hu3W3 H1V8 AONADAN UIS NOILYLS 3ON3S3Ud inva 1 anw 9 6 4S 04 4S 5 AON39H3Il3 HLY 8009 NOILLONNA YO109 SHIM ee S9DIANG 1 4 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 96 IL715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com 010160 seues OOH 91 71 4equinw eureN 5 87245 uoneis 3009 LUNT SNOILVLS 3N78 3000 1
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11. erbe Hi ene 28 7 Detect System Statl nS erento Pea ig eee 28 8 Restore System Defaults rere Gere kerve 28 Di snostics 29 1 View System Masters eser Pet re ted ott Er o RR RR 29 2 View Station Poll Cycle ene gne 29 3 About Software Versions eter rb HP te RH 29 Check Dialing Method tette e ettet tate ect 29 Master Programming eere e tente DH RR 29 LSet MasterID ne et teris rp ERO ey ULP pa Eee 29 2 Key Press Tones On Off esris eee er ERE 29 3 Toggle Pre Anno nce TOnes ennt etre tte eire state erectos 29 4 Assign Master Zones cic ierit ite Hebe P rr Uo RE RE Hg 29 5 Assign Call Responses e epe e copo tpe eiae ttp 29 6 Offhne Data to Central ite 29 iv 1715 Tek CARE NC300 TI Manual Copyright TekTone Sound 8 Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Table of Contents Station ie tir ertt t iter Ee EP 29 I Program Room D ie epe rebate bae tee De beer etes 29 2 Station erre teet hir EHE 30 3 Station Privacy 30 4 Station Paging On
12. 5101090007 uonelS 4086 45 10 jueujeoejd jeoisAud 9 A uesseoeu Buiwejp ui UMOYS suonoeuuoo yxejduioo eonpai 0 31 ON 2827 S vy Copyright Sound amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 110 IL715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com shuas unus sedwne 700070 LON se jes Alojoe 4 286 456 10 1 LEAS 10 se 5 SNOILVOIJIO3dS HO 200150 51 71 33S posn jou 91 YMS 5 28245 18245 12711 61 11 JOQUINN 12 seues 2771 OOSEON 10 61211 V LSEON OL 318 0 NOWWOO 9QA vc 3NI1V93N NI VL VG worm LY 110 viva ERI Woo viva sma 9 21 guna Z sum dure pay Nid 8 td suoljoeuu0g uonelS 286 15 186 5 OCA vc dure eger Jo jueujeoe d eors ud 1o9jjeJ Ajuesseoou op ui 5 0 310 weibeiq 28245 8245 4 Manual 111 TM CARE NC300 IL715 Tek
13. r Te eR UU Feo SERERE 41 Master Station Key Press Tones 41 Toggle Pre Announce Lones ertt n eorr rt PRI ERR FERE RR 41 Master Station Guidance LEDs 2 41 Copyright Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual v Table of Contents www leedan com info leedan com Toll Free 1 800 231 1414 System Radio Paging Mode ie tired rr er ERREUR 4 Set System Time teg eds ger esed ete 42 Reboot Entire System aote rmt t UR D EIEEE 42 Restore Local Database ette me ete orbe 42 Detect System Stations umcs ER 42 Restore System eite etr rir eth aniseed 42 Programming Pagers and Remote Stations with the NC306 Master Station 43 Radio Pager Prograt mihg 5aa tete a te eset Cent 43 Station Programming 43 45 NC306 series Software Component Upgrades 45 Part 2 System Installation Maintenance and Troubleshooting Systemi Installation 46 Problems tO AVOIG 47 Equipment Descriptions Requirements and Locations 47 NC351 A and NC351
14. 13000 8076 35 8072 35 65 45 0 45 AONI HINI AON3OU3IN3 JdV 1S H1V8 MOTI3A N3349 ama 90555 NOILWLS 39N3S3Hd 7 8 NMOU8 038 MOTI3A N3389 3778 13101A 91755 SNOILVLS 3009 AVHO veel E Nid St SYOLOANNOD Nid 8 ANY 91 NOILVLS 531995 0024 10 2154 0 55 op uwous eonpai 0 31ON 14617 22 Manual 97 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 1 800 231 1414 info leedan com Toll Free www leedan com 9ASY SULTAN 98 1071 SILTI J9quinw 2 FumeIq AD seues 12711 20560 10 91 71 W LSEON OL d18V9 pesn si indui ji juo esf e1oN 40 9ejep 10 jeuondo QA 2 qau 3ALLVO3N 3ONVHO MOTISA Ano viva Woo viva IITON G3Sn LON WALSAS NOLLV 12V AH WAVTY TAA V SV ASN 3104 AGAANALNI LON LON 00 aasn LON t 90 ATIVWHON SI WALSAS STZ ID ITk 00 ON 1 10 EC TD 1006 1 JHL
15. 58 SF381 Standalone Bath Station SF382 Standalone Code Station 58 PM352 Station Port tese 58 Processor s p repre Hep te pee ERE He 58 PM354 Master Port Card ret eee trenta Penne regentes 58 System Test Instructions eese essent eee sense tas sees etna 59 System Maintenance Instructions eee 60 NC304 NC304LCD or NC306 Master Station seen 60 NC35ICAy OP NC351 AY 2 4 rrt oo eter ee Pe ri erre 60 IR301 series IR302 series IR319 series IR320 series or SF380 series Patient enne nennen nnne 60 IR31I series or IR312 series Patient 60 LI380 LI384A and LI386 series Dome Zone Lights eese 61 PK305 A Supplemental Power Supply Upgrade eee 61 PM352 Station Port Card Upgrade ite hin Petr ER 61 PM354 Master Port Card Upgrade eee reete 61 Replacement Part Numbetis ente deseo t tH EC RR 62 Upgrade Part Numbers ester ode ease 62 System Troubleshooting Guide 63 Genera
16. 6 Program Custom Label 2 7 Program Station Zones 8 Station Priority 9 Duty Station Call Response Seis Station Or Offine Seis Station Privacy Programs Custom Label 7 Xo Programs E fation s Zones 1 Pager Zone Call Settings 2 Assign Pagers to Rooms 3 Local Printing Only 4 Local Paging Only 5 Central PagingiLocal Pm 6 Transmit Resets to Pagers 7 Enabled Extended Printing _ Pager Assignments Sets Duly Station s Call Responses ager Information Enables Local Printing Only_ Enables Reset Suppression Password Level Requirements Sey Toggles state when selected User Names and Passwords Toggles state when selected Dialing Methods 1 Normal Dialing 2 3 Digit Dialing 3 4 Digit Dialing 4 9 Future Expansion Function 7 Set Time 2 Set Date Monitoring l4 Toggle 12 24 Hour Time 1 1 Staff Routine Duty 4 f Reboot Entire system t 2 Monitor ms Restore Local Database 3 Bath 7 Detect System Stations 4 4 4 Emergency B Restore System Defaults 5 Code 6 Fire 7 Requests 4 ripiagnosics M 1 View System Masters 2 View Station Poll Cyce 3 About Software Versions V
17. 1 9 eui 2 5 ELEAN eui 3 1 d31SVN 0 NNNNNNN SLNINOdWO9 WALSAS TWNOILdO ALVOIGNI S3XO8 Q3HSVG ANY S HVIN ALON E LEON 15 4510 SNOILOANNOO NOILYLS 1HOd 1 201080 v e xolg 51 71 DMG NO 0 SV IWYS O QN3931318VO SNOLLO3NNOO SNOLLINIJ3Q 1HOd SNOILONYLSNI NOIL VH3dO WALSAS 33S ELEON uonoeuuo 5 Il 0 edHVO MIIA HV3H 39 e V LG ON v LSEON 5 LHOd 71829 724 22222 2222 22222 222 Puasa 22222 AV1dSIG VOA LEON AV IdSIQ VOA SHV ONILNIHd HISNI INIVIA 33 31719 3515 LHOd 1viu3s SNOLLWHAdO 1HOd S 1HOd SNOILOANNOO NOILVLS 491 92 Manual 91 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com K SLNANOdWOD IN31SAS TWNOILdO ALVOIGNI 3XO8 Q3HSVQ A
18. JO 1ueujeoejd eois ud 129jj81 uesseoou jou op uMous suonoeuuoo uxejduioo eonpai 0 31 ON 309e dS er Manual 109 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com jou ct 91 10166 45 uo systxa quo juonrsod umop ur posu uontjs Jo xoeq uo sredumf yog 5 iXINO OLt JS 700270 DuutM 408645 12711 61711 WHLSAS NOLLV OV A3 IARIV IV aAA V SV 950 GHANALNI LON SI WALSAS SILID IIx100 0N G3 VOLL 10 wi00EON FAVO WAL HELL KINO ASIV ILNHINH Idd 1S SI WALLS VIA ASAAN AHL LV NOLLVOIGNI ALON SNOILV2IJIO3dS HO 200190 018 171 33S NMOHS aad f MOTISA N33u9 L sauna 90 45 02645 AONJDYAWA H1V8 NOILWLS 39N3S3Hd 40824 seues 12711 OOSEON 40 91 11 V 92 OL 31875 NOWWOO L 90A ve aavan 3owwuo 5 viva MOTA inoviva 5 woo viva N3349 9 21 anid aah esinN due dure Jeaug 031
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20. FOLLOW Orange Initiates Nurse Follow to the selected room PRIORITY Yellow First press shows current priority Each additional press toggles through the priorities routine personal attention priority STAFF Green Sets staff request for the selected room ZONE Blue Shows the zones the station is set for Press the zone switches to change the zones to which the station is assigned Also shows the station s privacy priority and zone paging on off settings PAGE Violet Has no function RESET Black Terminates current function Reset LED Flashes to indicate that RESET button must be pushed to complete an opera tion Handset The handset is used to provide private conversation when loudspeaker communi cation is not desired To use simply pick up the handset Call Light The call light flashes slowly for low priority calls at a medium rate for medium priority calls and at a fast rate for high priority calls Fault Light This indicator lights when a fault occurs on the system Volume Control This control adjusts the incoming voice communication level Speaker Microphone These components are used for communicating with the patient and staff stations Tone Signals Fast repeating tone High Priority call Master Central or Polling Processor Fail fault cannot be silenced or reset at master Slow repeating tone Medium Priority call Single tone every 8 seconds Low Priority call Lamp Code or Comm fault
21. eues v LGEON SEZ TI jequnw 5 wey dOLS 1 SIG 8 anya 0096 LNdLNO 1VIH3S 22254 YOLOANNOO 340 LGEON 13 001 1 XVIN WIYAS V 1835 SIU Ul uonoeuuo uels S II00 ON 01 J9J8J Suod 32 Jo 2154 0 104 910 aNNOY9 TVNDIS aod 3AI393H TWNOIS 514 LINSNVYL LINSNVYL WALSAS 44025 HOLO3NNOO d1VIN34 TWNOIS 3AI303H aunod9 1HOd 5 1 YOLOANNOO 3 TVIN33 5280 VIVO 3AI393H 1HOd WIYAS 5 HOSS3900uUdOHuOIIN ESENd YOLOANNOO 31VI 34 68 TWNOIS 514 LINSNVYL 3AI393H 1dOd 5 IWIHAS HOSS300UdOHBOIIN ESENd YOLOANNOO d1VIN34 68d TVNDIS 519 3AHO3H VLIVd LINSNVH L 9 SISSVHO TWNDIS LINSNVYL 3AIHO3H SISSVHO 1 5 dia VIVO 3AI393H LINSNVYL TWNOIS 514 LINSNVYL 3AI393H 1HOd 151935 TWIHSS YHOSSSADOUdOUOIN ESENd HOLO3NNOO d 1VIN33 690 I9d WALSAS SHVININ YOLOANNOO FIV Sead YOLOANNOD WALSAS SHVININ YOLOANNOO 3 1VIN34 5280 uonoeuuo v LGEON 6 4 1dOd 5 IWIHAS HOSS300UdOHBOIIN ESENd YOLOANNOO d1VIN34 68d Copyright TekTone Sound
22. info leedan com Toll Free 1 800 231 1414 www leedan com 700270 S eu 2008645 12971151711 equnw 9 wey Duiweiq WHLSAS NOILVNOVAY AAA V SV ASN 310H AAANALNI LON SIWALSAS STLTD IIk100 ON 1 10 ICE TD wi00 ON AAVO AAL FHL AGIV LNHIAH Iddf1S SI 1 ASAAN NOLLVOIGNI ALON SNOILVOISIOAdS HO 200150 91 71 33S AqfeuuoN st 1271007 sopoxq EOOPNT uonem3yuop 12200 UAJY u d 2 1032q 91056 1 8 L OGA ZH g 10 seues 12711 OOSEON 20 61 11 V 92 OL 31875 vc 3ALLVO3N NI V1VG 100 WOO V1VG IA 21 NMOH OgAcL dau v ndul epo yeg NOILYLS 3000 LNOHLIM 8076 5 0 66 IDLEEHS sisixo quo juonrsod umop aq poou uoneys Jo xoeq uo sradumf og Nex ANN SOS iA INO OL JS 807 3S 0 4S AON3OH3W3 H1V8 3ONVHO E AVHO 917545 SNOILYLS 3009 MOTI3A ueg Nagao 9 suum 3mg 9 due Pey 31dund 278518 aam 10 99UUOD e4euduag 9 104815 2086 5 OGA vc duie1 euoq zaer1
23. titer tere penu 68 MASTER FAILURE S indication eese 68 NC304 NC304LCD or NC306 Master Station has no audio communications to all patient stations 800 69 NC304 or NC304 LCD Master Station is making a squealing noise and has erratic LED activity ene 69 NC304 NC304LCD or NC306 Master Station is not displaying calls or is not handling calls as intended see 69 NC304LCD or NC313 Monitor is displaying Ihcorrecteall data 69 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 15 Tek CARE NC300 Manual Vil Table of Contents www leedan com info leedan com Toll Free 1 800 231 1414 NC306 Talk LED continues to flash after CE has booted LET 69 NC315 NC313 Monitor is not displaying VGA signal sess 69 NC315 NC313 Monitor power indicator is amber 2 2 2 69 NC35 or NC351 A 2 Central Equipment makes a loud buzzing noise shortly after power up internal relay is chattering 6 Pillow Speaker Intercom is not working and audio is coming from the patient station 2 70 CENTRAL PROCESSOR FAIL indication at a single master location Gn tient t eR HERE 70 SF337C SF340B Bath Stations not placing 70 SF341B Code Station is not placing calls 2 70 SF381 Standalone Bath Station SF382 Stan
24. 29810 81929 19610 apig 1ueuoduio5 ZSENd uod pied O I 4 A 9Iqe 15610 91920 15512 504 95610 9Iqe 95610 C3 H 31929 02219 Y evas apig 1ueuoduio5 vSEINd 1915 21929 0 61 94480 69610 epis SSEWd SSENd m on O 13538 v uesu ulgjs S pepuedx3 pakay are siojosuuoo 29619 79619 fj 2 9619 Suod O I plet4 apig 1ueuoduio5 ZSENd od E pod Plaid EA pakay s1098uu09 9819 29219 2919 SUOd Plals Jeuolippy C W LSEON Lb Manual 107 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com o PIS 206270 sDumes PGEWd ZSENd 91 711 19156 JeISE N pue 2 4 Copyright Sound 4 Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 108 715 Tek
25. NC304 Master Station Controls and Indicators Fault Light Hookswitch Handset Volume Control Speaker LCD Display Call Light Function Buttons Numeric Keypad Microphone Tray Figure 1 NC304LCD Master Station NC304 controls are the same but device has no LCD display Function Buttons These buttons control most system functions and are described below TALK White ALPHA White RESET Black STAT Red FOLLOW Orange AIDE Yellow NURSE Green MONITOR Blue CAPTURE Blue PRIVACY Blue VIEW Blue PRIORITY Blue Blue PAGE Controls loudspeaker audio press to talk and release to listen Switches to alternate key usage for alpha characters Terminates most operations and typically allows the user to exit programming without saving Initiates an urgent STAT service request Initiates Nurse Follower operations The button s LED will light while function is in use Initiates Aide service request Initiates Nurse service request Displays Monitor function menu for entering room numbers and initiating the Monitor function Displays menu for the master s Zone assignments for the master on which the button is pressed Changes the Privacy status of the patient station number entered Displays the Station Information box Enter a room number and bed ID to review the specific information about that station Changes the priority status of the patient station number entered
26. TM CARE NC300 100 IL715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com LYO seres ZZENd 12644 91 71 JOQUNN x do jou 2248 3LON 435 LON 8056 OL LNdLNO O1dVY HO LOANNOO Nid 2 MOTI3A lolanv 55 NOLLNG OL SLOANNOO 1 41 HOLIMS AL 131100 AL AL HOLIMS 8 OIGAV AL ama N3349 NOWWOO WALSAS OL mona Nid 8 dV NOWWOO Ht YAMVAdS ava d AV1Qv3u 2 d3iv3dS MOTIId WOU NOWNOS SLAdLNO 435 LON amon ama 8056 OL LNdLNO Olavd HOLO3NNOO Nid 4 eit lolanv NOWAOO 3553 NMOHS OL SLO3NNOO LAdLNO HOLIMS AL 131100 AL OIGNY AL NOWNWOO HOLIMS 8 OIGNV AL FINGOW seues ajnpow 92 enbi4 Manual 101 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com 908101 9494 Bui RINW 51 1 euew NMOS me 3078 AVES
27. 2 Overtimes 1 Enables Normal Dialing 2 Enables 3 Digit Dialing 3 Enables 4 Digit Dialing Time Set Box 24 hour format Date Set Box finutes box S V Toggles state when selected linutes box 5 Minuies box Minutes box 5 Check Dialing Method BERE M System wi reboot Local database wil be restored AAAA new or removed stations VM Gap Code amp Message 8 Restores defaults ___8 Toggles state between membrane switch on the console and the 5 2 LL Vaster Information keyboard port 7 Future Expansion Function A V 2 Displays incoming call debugging information from 5 stations in coded format Activates Master Instant Messaging Function 3 Displays software version information L 9 activates Master Transfer Function 5 5 Displays enabled daing method Figure 17 Menu Map NOTE There is a larger copy of this drawing before the Programming Sheets IL715 Tek CARE NC300 TI Manual 25 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Programming using NC304 NC304LCD
28. 8615 8616 8617 8618 8619 8620 8621 8622 8623 8624 8625 8626 8627 8628 8629 8630 8631 Example of how information appears on View Station menu 8101 2501 112 Y N Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 84 1 715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 12A 2 etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 6 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8632 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8633 8634 8635 8636 8637 8638 8639 8640 8641 8642 8643 8644 8645 8646 8647 8648 8649 8650 8651 8652 8653 8654 8655 8656 8657 8658
29. 8659 8660 8661 8662 8663 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 85 Port 7 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8700 Room Number 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8701 8702 8703 8704 8705 8706 8707 8708 8709 8710 8711 8712 8713 8714 8715 8716 8717 8718 8719 8720 8721 8722 8723 8724 8725 8726 8727 8728 8729 8730 8731 Example of how information appears on View Sta
30. Displays system menus and functions Med Gray Initiates Paging functions TONE Lt Gray Silences the tone for Routine calls LED indicates status Numeric Keypad The keypad is used for entry of information programming and configu ration Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual 1 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions Handset The handset is used to provide private conversation when loudspeaker communi cation is not desired To use simply pick up the handset Users may also return to master station console mode from keyboard mode by simply picking up the handset and placing it back down actuating the hookswitch This is particularly useful if the master station has been left in keyboard operation mode and the keyboard has been removed Call Light The call light flashes slowly for low priority calls at a medium rate for medium priority calls and at a fast rate for high priority calls Fault Light This indicator light flashes in alternation with the call light when a central equipment fault occurs LCD Display NC304LCD This display shows up to 4 calls sorted by priority and time of origin Volume Control This control adjusts the incoming voice communication level Speaker Microphone These components are used for communicating wi
31. Unplug the power connector Master fault indications and tones will occur on the other master stations Method 2 Using the keyboard reference NC304 Master Station Connections Connect the keyboard cable to the PS 2 connection on the back of the NC304 Activate the keyboard by pressing MENU and then 6 NOTE If the key board is already active this step is unnecessary Press the F11 key enter a valid username and password refer to the Set User Name Password function in the Reconfiguration menu under System Configura tion and Programming section and press 3 selects Exit to DOS function If an event printer is connected to the central equipment MASTER master gt OFFLINE will be printed No fault signals will be generated and the master sta tion will retain its address information 12 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 NC304LCD Method 3 Setting the Master Address to 0 Master Operation Set the master station address to 0 refer to System Operation Configuration and Programming Set Master ID function and then unplug the device e Ifan event printer is connected to the central equipment MASTER master gt OFFLINE will be printed No fault signals will be gener
32. 2 800 9 9 08 O V 08611 LEON YOLINOW VOA INOSWad ma own NOLLW LS ualsviN YOEON 5 e v LGEON SLAdLNO 71935 dalv10s NOILYLS HLva NOLLWIS NOLWLS 180945 3009 66645 0 6 45 8946 805846 NOILYLS NOLLWIS NOILYLS 1 8 80 8 6 1 80 8 6 H1V8 80FEJS 65845 0 45 66645 0 6 45 66645 0 45 lt gt lt gt NOLLW LS NOLLWLS NOLLWLS ALNG 19 5 3 0 89 3 9 821 9 9118 lt reer H04 8 0 lt p sooner dod N N 9 AH9I13Woa 8 8 9 9 O8 l1403 O V 2 08611 1H9I13Woa 08611 NOLLWLS HLvalgoreds 1028838 NOILYLS ATONIS 81 8 V 1 3NOZ AINOG 8 98 Copyright Sound 4 Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 20l8 1L 00 ON e3HVO Ie1 sec 4 90 1 715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com 018 91 71 eureN uoneuuojul euonippe 1 se jenueu jo
33. 387 03 bin On the laptop open a DOS or COMMAND window This should bring you to the CAWINDOWS directory On the laptop type cd desktop and press the ENTER key This will move you into the CNWINDOWSNDESKTOP directory where the files are located On the NC306 move dipswitch number 7 to the ON position and then back to the OFF position On the laptop type send 387 Ox bin where x is the file s version number for example send 387 03 bin and press the ENTER key As packets are sent information will be displayed on the laptop s screen There will be 4095 packets sent Turn off the Central Equipment Disconnect the serial cable between the laptop and the NC306 Place the programming jumper back in its original position and move dipswitch number 6 back to the OFF position Reassemble the NC306 Master Station restore it to its original location and reconnect it Then turn on the Central Equipment Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 45 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Step 8 Step 9 Step 10 Step 11 Step 12 Read the following information prior to installing the Tek CARE NC300 II sys tem equipment The installer must be familiar with the system and its inst
34. 4 Set Dome For BATH 5 Set Dome For CORD OUT 6 Set Dome For PRIORITY 7 Set Dome For DUTY 8 Set Dome For PERS ATTN 9 Set Dome For ROUTINE H HELP Display Valid Commands V VIEW System Factory Defaults R RESTORE System Factory Defaults 9 i Declaration Settings Message Assignments 0 Edit Message CODE 0 CODE CALL BUTTON 1 Edit Message FIRE 1 FIRE ALERT BUTTON 2 Edit Message EMERGENCY 2 EMERGENCY BUTTON 3 Edit Message MONITOR 3 MONITOR BUTTON 4 Edit Message BATH 4 BATH CALL BUTTON 5 Edit Message CORD OUT 5 CORD OUT INDICATION 6 Edit Message PRIORITY 6 PRIORITY BUTTON 7 Edit Message DUTY 7 DUTY STATION CALL BUTTON 8 Edit Message PERS ATTN 8 PERSONAL ATTENTION CALL BUTTON 9 Edit Message STAT REQUEST 9 ROUTINE CALL BUTTON A Edit Message NURSE REQUEST A STAT REQUEST B Edit Message AIDE REQUEST B NURSE REQUEST C Edit Message STAFF C AIDE REQUEST D Edit Message D STAFF CALL BUTTON E Edit Message F Edit Message G Edit Message H Edit Message Edit Message J Edit Message G Edit Message Figure 18 Offline Programming Map Reference 36 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Station Database Functions 1
35. Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Figure 46 Keypad for NC306 N N e e e gt gt Lu cc 99 2 N a e 42 O lt PRIORITY PRIORITY POWER ON 1 12 IL7 1 5 Tek CARE NC300 II Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com CATAVSIC Sursues LTNVd dNVT TAVNA 8 dWV I 7 SONILLAS HOLIMSdIG 1481 296 GUMS uadg Kq euuow sr jov3u07 29 post E00PNT uonemsyuoD 12100 v 81021002 10129 a jndu g OCA ZH 60 82 10 45 12711 91271 78871 WALSAS WAV TV V SV 4SN QHGNH ANI LON SI INH LSAS TIVO ASYNN 1 FHL ACINO AIV LNHINH Idd 1S SI IHILSVI
36. LON 5300 31935 SLEHI 310 WALSAS WAVTY 4214 V SV ASN 404 QHONRINI LON SI WALSAS FAVO AAL AHL AUV LNAWATdd NS SI 15 ASYNN AHL LV NOLLVOIGNI HLON pesn 1 pue ji esf 81oN Jojoejeg 10 poyyayy peuondo N3dO ATIVINHON LOVLNOO HOLINOIN Lam N3dO SLOVINOO 40193130 330INS juontsod umop poou yorq uo szedumf og DOLINON AON39U3IN3 9 9 LO iA INO 6 4 29 OLEEAS Br NOUS pesn jou s 1ndu Ji esp ejoN JORIUOD 10 jeuorido SISSVHO LN3AdInD3 1VHLN39 NO 1 104 M3HOS OL LO3NNOO SHIM 39nv9 91 gISEAH ONIS Al LOANNOO LON 390 V LGEON OL 318V9 NONINOO n IALLVO3N NI VLVG 39NVHO MOTI3A B poveva E 09 viva N3349 21 oma 191 NOLLWLS 1N3lLVd 8 AVES Nid 8 kd on en de E ano omn a N3349 Di uos Jub Li NLVO3N 3umwass 2 bana 31IHW39NYHO fl jive SLIHM MOTISA m SUNN 038 39NVHuO 39NVHO 39NVHO v 9 rae N3399 j N3389 3nm ama ama
37. Nid St NO 9 Nid 5 5 006 xx 3AILVO3N MOVIE OGAvC ada 9p 018001I LAJH LNONId Q3 TP8TETSLEZ TI aWoa uaaWwv 39NVHO N33H9 MOTI3A N33uH9 nva aay 3078 NOILONN4 SHIM MalA dvdd 371 8 17 8r Copyright Sound amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 114 IL715 Tek www leedan com info leedan com Toll Free 1 800 231 1414 019220 OA3H 51 1 LAMP FAULT o RED LAMP 7 GREEN LAMP ORANGE LAMP WHITE LAMP 424V S a D a mr e d GREEN YELLOW ORANGE BROWN Figure 49 WIRE COLOR Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 1 15 info leedan com Toll Free 1 800 231 1414 www leedan com SNOWAOS 5 8 SNOWWOS 3AILVO3N 39NvHO LNO N33u5 WOO ama L310IA LOANNOOD LON OQ AYH9 LOANNOO LON AON39H3IN3 5 SNOWAOS nnnunnnn 5 8 SNONNOO
38. PAGE violet button on the master LEDs in the first row of selector keys will light to show which masters are connected to the system Press the selector key for the desired master e Press TALK when speaking and release to listen or if using the handset then speak and listen as desired e Press the RESET black button or hang up the handset when finished Receive a Call from Another Master Station See the Answer Call Automatically section above 14 IL7 1 5 Tek CARE NC300 TI Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC306 Master Operation Request or Cancel Staff Service continued e Press the selector button for the desired room and then press the STAFF green button e Press the RESET black button when finished A Staff request may also be made while communicating with a room by pressing the STAFF green button Once a request is made the room location will indicate a service call until it has been answered If the overtime feature has been set requires NC304 series master station Staff requests will trigger call placement to the master station when they exceed the overtime limit See SF250 Staff Presence Station Operation or SF350B Nurse Aide Pres ence Station Operation for details on responding to Staff
39. e the pager number 0 47 to be programmed and press ENTER The display will show the cap code currently assigned to that pager number Type a new 3 digit cap code and press ENTER e the zone letters A P assigned to this pager separated by commas and press ENTER the letters of call types to be sent to this pager separated by commas press ENTER Valid call types are shown on the display They are A Code F Cord Out J Personal Attn B Fire G Priority K Routine C Emergency H Duty L Stat Request D Monitor I Staff M Staff Request E Bath pound and press ENTER to save the settings for this pager Station Programming By default stations are assigned to the NC306 selector buttons beginning with the lowest physical address on the lowest numbered port The stations are assigned to the selector buttons sequentially starting with the top button in the left row selector button 0 continuing down each row in sequence and ending with the bottom button in the right row selector button 49 After all 50 selector buttons have been assigned to stations any additional stations are ignored unless an NC255 Master Station Expander is used to add 50 more selector buttons to the NC306 adding selector buttons 50 through 99 The Program Station function allows the selector button assignments to be changed from the defaults so that a particular selector button ca
40. ejdniniy 22 4 00 1 IWNOILIGAY OL gt Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 102 IL715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com 605260 seueg 5 OOEHI 61 1 NOININOO AL Olanv AL HOLIMS 440 NO AL 215104100 Olavd OZLENd D t LEWd TOHLNOO Q31 TIVO NOILVIS YOLOANNOO Nid 9 NOWWOD AL Olanv AL HOLIMS 33O NO AL 21 100 OlQvH 21 LAdNI TIVO OZLEWd O1 LEWd TOH LNOO INdLNO 031 TIVO NOILVLS g v Oceul g V 6Ledl 3 0 82 Ledl 3 0 8 YOLOANNOO Nid Z dnd 4 LINO 01007 LNO Olanv OCA 21 LAdNI THONVO 21 LAdNI TIVO LAdNI 991 TIVO OGA 21 NOILVLS 00 YOLOANNOO Nid 9 1 1 M asn LAdNI THONVO INO A M LAdNI TIVO aasn LON no A M LAANI LO anid 4 NOILVLS 80064 YOLOANNOO Nid Z 10 sindino 410 99UUO0D Nid Z 9 9 96 1 103 TM CARE NC300 IL715 Tek Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com 700270
41. type is in all capital letters Connect one end of the null modem cable to the computer s COMI port Connect the other end of the null modem cable to the serial port on the primary system master station master 1 has two asterisks in the upper left corner of the screen Connect the PS 2 keyboard to the same master station s PS 2 keyboard port on the rear of the master and ensure that it is enabled via the software menus refer to Main Menu under the System Configuration and Programming section A username and password are required to enter the following modes Refer to Reconfiguration under the System Configuration and Programming section if one does not already exist Press F11 on the keyboard and enter a valid username and password A menu will appear with the following options and a cautionary message for users who have not read this sec tion of the manual 1 Upload Station Database 2 Download Station Database 3 Exit to DOS To upload a copy of the station database from the master station to the computer click on the computer s Start Button and then on Run Type get stations db in the box and then click OK Next select menu option 1 Upload Station Database on the master station keyboard to start the file transfer When the process is complete the master station will return to normal operation and a copy of the file called stations db will be on the computer s Desktop To download a copy of the station database from
42. 2 52 Figure 22 NC304 and NC304LCD Potentiometers Functions 2 42421 55 Figure 22a NC306 Dipswitches and Jumper Settings 2 000111 56 Figure 22b NC306 Potentiometer Functions 56 Figure 23 IR3xx series Stations Dipswitch Location and Switch Values 57 Figure 24 IR315 series Duty Station Layout eene 57 Figure 25 Tek CARE NC300 TI Block Wiring Diagram eer 90 Figure26 Tek CARE NC300 ITI System Connection Diagram 91 27 NC304 NC306 Block Wiring Diagram 9 Figure 28 NC351 A Wiring Diagram Using Individual Cables 93 Figure 29 NC304 NC304LCD NC306 Wiring to Central Equipment 94 Figure 30 Connector Circuit Interconnections for Addressable Stations 95 Figure 31 IR3xx series Connections to Peripheral Devices 222 96 Figure 32 IR3xx series Connections with Supervised Dome Light 97 Figure33 LI386 series Dome Zone Light Wiring Diagram esses 98 Figure 34 RY351B Wiring enne em nene 99 Figure 35 RY350B Wiring 100 Figure 36 PM321B PM322B Lamp Module Wiring Diagram 101 Figure 37 LI384A Multiple Sta
43. A window will open displaying the various drives on the computer The user must left double click the drive the diskette was inserted into typically the A drive labeled 3 Floppy A This will cause the window to change to the contents of the diskette The user must select all files by left clicking on the topmost file and then hold down the Shift key and left click on the bottommost file All the available files should be highlighted at this time The user then presses Crtl C to copy the files to the Clipboard The user may then close the window by left clicking the small X button in the upper right hand corner of the window The window will disappear displaying the laptop s Desktop area The user next presses Crtl V which will paste the files from the clipboard onto the desktop The files will appear as various icons on the Desktop When the user is done the files may be moved to another area of the computer for storage or dragged into the Recycle Bin for deletion The user will typically receive at least three files in one of the following sets Set 1 Console Set 2 Central Set 3 Polling transfer exe transfer exe transfer exe main exe central bin polling bin installm bat installc bat installp bat On occasion additional files may be sent If this occurs a readme txt file will be included that will contain additional instructions for the upgrade process Connect one end of the null modem cable to the COMI port on the laptop computer
44. Con nect the other end of the null modem cable to the serial port of the master station that is to be upgraded NOTE Central equipment software components must be upgraded from the primary master station displays double asterisk in upper left hand corner of associated VGA monitor and is addressed as master 1 Master station software components are up graded locally at each master station Copyright Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 33 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming NC304 series amp NC351 A series Software Component Upgrades continued Station Database Functions Connect the PS 2 keyboard to the master station PS 2 keyboard port and ensure that it is enabled via the software menus refer to Main Menu under the System Configuration and Programming section A username and password are required to enter the following modes Refer to Reconfiguration under the System Configuration and Programming section if one does not already exist NOTE If the user is upgrading the central bin or polling bin files the key on the Central Equipment must be turned to a horizontal position Press F12 on the master station keyboard and enter a valid username and password A menu will appear with the following options and a cautionary message for users who have n
45. Figure 41 NC351 A 2 Expanded System Exploded Internal Wir ing Diagram for proper connection of CT351 CT354s and CT370s Insert card into appropriate motherboard slot Verify that card is seated properly Use mounting bolts to secure card brackets to the central equipment chassis Install PK305 A as described above in PK305 A Supplemental Power Supply Upgrade Reinstall central equipment cover Power up the system and connect new master stations to additional ports It is recommended that the new master stations be connected locally to the central equip ment first to verify the card s operation prior to connecting new field cable runs and installing masters at their respective remote locations Replacement Part Numbers Part Description Used by CA033 Handset Cord NC304 or NC304LCD Master Station 4A 250 VAC 0 25 x1 25 NC351 A or NC351 A 2 CE 11028 28v lamp LI380 LI384A LI386 series Dome Zone lights SF301 Call Cord 7 IR301 series IR302 series Stations SF302 Dual Call Cord 7 IR301 series IR302 series Stations SF301 10 Call Cord 10 IR301 series IR302 series Stations SF302 10 Dual Call Cord 10 IR301 series IR302 series Stations SF301DIG Pillow Speaker intercom IR311 series IR312 series Stations TV radio and lights SF301P Pillow Speaker IR311 series IR312 series Stations SF301PIR Pillow Speaker intercom IR311 series IR312 series Stations and radio features SF311 Call Cord 7 IR311
46. Mfg Inc All Rights Reserved 1 800 231 1414 info leedan com Toll Free www leedan com 0 2260 seues SLZTI iequinN 9 Buiweiq ONISN 4 LOANNOO LON OG 30 V ISEON 01 uoneis seues u Jed 81 7245 uoneis 3009 ur suomeoyioeds 10 Buum xpo g ees 31970 NOWWOS 5004815 3rr18 3000 uoddns jou op 5 GLEYI 310N IALISAS NOILVNOVAd INSIV IV Fauld V SV ASN 3104 CACNALNI LON SI WALSAS GHI VOOIHLL JHL AUVLNAWATddNS ST SRILS VIN ASYON JHL NOLLVOIGNI TAA ALON ve 3ALVO3N NI 1noviva woo viva 21 oianv 91 L jouw e ye pesn sjndu 10jiuojy pue y0q ji esp 210 pesn jou uoneis juayed 0 eyouis 10 poya jeuondo si and ousbiouig u09 UBD BDIABP e2ue ji luo asp ejoN JORJUOD 1 10 said euo euin ewes 1 feuondo 90945 pUe 09245 jeuuoo LON i3 LON 1 uedo AjeuuoN 5001000 exouig e dWV1SLIHM 3owvuol v dvi anvi a34 39NVHO T 9 nva amv VOTI 215 sauna 2 20 1 N33H5 8 ama 6 8 3002 05248 yovga 01 v 3809 EET EI NOILYLS SONSS3Hd
47. N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8501 8502 8503 8504 8505 8506 8507 8508 8509 8510 8511 8512 8513 8514 8515 8516 8517 8518 8519 8520 8521 8522 8523 8524 8525 8526 8527 8528 8529 8530 8531 Example of how information appears on View Station menu 8101 2501 112 Y N Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 82 IL715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 12A 2 etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 5 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8532 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters All 8533 8534 853
48. Page 6 Enable PS 2 Keyboard MEWMENUS __ Station Information 1 View Remote Stations 2 View Master Station 3 View a Zone Master Assignments 7 Enter Zone Box Zone Data will be displayed Master Assignments 4 7 initiate Locator Link FIRECONFIGURATION H MASTER PROGRAMMING 1 lt 2 Master Assignments 8 Master Instant Messaging 1 Program Master 1 Set Master ID AY 9 Master Call Transfer 2 Program Station _ Master As its 2 Key Press Tones On Off 3 Transmit Database 4 Program PageriPrint 5 Set Password Levels f 3 Toggle Pre Announce Tones _ Master Assignments 4 Assign Master Zones Master Assignments Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 6 Set Username Passwd 7 Enable Bedout Call 8 Alternate Dialing 9 Program Roving Phone 1 3 System Functions Set Time amp Date 1 2 Enter Timeout for Overtimes 5 Assign Call Responses 6 Offline Data to Central _ 3 Database will be transmitted MENU 8 sends data from offline programmed Master Station to Central Eq Enter Room STATION PROGRAMMING 1 1 Number 1 Program Room ID 5 Programs Room TD 2 Station On Offline 3 Station Privacy On Oft 4 Station Paging On Off SProgrmCustomlabel
49. Port Card see PM352 Station Port Card Upgrade section This component is always used with the NC351 A 2 Cen tral Equipment which includes two PM352 cards as a standard feature Connect power interconnect cable provided with the PK305 A unit to the PK305 A and NC351 A refer to Figure 40 NC351 A 2 Internal Hard ware Diagram for connection points Connect the provided 120 VAC power cord to the PK305 A and plug into a 120 VAC outlet Turn the PK305 A on This device must always be powered down when the central equipment is powered down 352 Station Port Card Upgrade TekTone recommends unit be sent to factory for PM352 upgrade Tek Tone assumes no responsibility for damage caused by improper connections made in the field NOTE This component requires that a PK305 A Supple mental Power Supply be connected to the central equipment device This upgrade allows the central equipment to support an additional 256 patient stations Configure the jumpers on the card properly as shown in Figure 42 PM352 and PM354 Jumper Settings Turn off the NC351 A Central Equipment e Remove 4 screws and remove the central equipment chassis cover Refer to Figure 40 NC351 A 2 Internal Hardware Diagram for card loca tion and orientation e Remove two cover plates and retain mounting bolts e Refer to Figure 41 NC351 A 2 Expanded System Exploded Internal Wir ing Diagram for proper connection of CT351 and CT367s e Insert c
50. SF312 call cords The round DIN receptacle found on the IR319 series and IR320 series uses SF401 call cords SF401P pillow speakers SF401DIG pillow speakers or SF41 series pillow speakers Pull Cord The IR318 series provides an integral call initiating pull cord Patients simply pull on the cord to trigger a call Speaker Microphone The speaker microphone is used for voice communications and tone signaling Due to the high sensitivity of the speaker microphone the patient does not need to move close to the device or to speak above normal levels to be heard Speaker Microphone p Call Cord Receptacle T Call Placed Light I Reset Switch In use Light Figure 4 IR301 series Single Patient Station Speaker Microphone d Call Cord Receptacle E Call Placed Light Cum Reset Switch In use Light Figure 5 IR302 series Dual Patient Station Speaker Microphone Call Cord Receptacle a g 5 z C _ Call Placed Light 2 Reset Switch In use Light Figure 6 IR311 series Single Patient Station IL715 Tek CARE NC300 TI Manual 17 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configu
51. Tone Press the reset button NOTE If another call is placed the tone signal will resume until either the reset button is pressed again or the pending calls have been resolved NOTE The IR315 series Duty Station does not support locally connected code call devices X Speaker Microphone ee OM a Call Button Call Placed Light d Reset Switch In use Light Figure 12 IR310 series Staff Station Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 21 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions IR310 series Staff and 2 IR315 series Duty Station all Button Call Placed Light continued mu mi TekTone E o Emergency Light 9 Reset Switch In use Light A Figure 13 IR315 series Duty Station code stations cannot be wired to duty stations SF337C Water Resistant Pull Pull Cord Pull Down Reset Lever The pull down reset lever is used to place and reset bath priority calls Bath Station Operation Call Placed Light The red light flashes to indicate call placement To Place a Call Pull on the red lever or pull down on the 7 attached cord i
52. ZONE blue button Set zones are shown on the Selector LEDs in the second and third rows The second row shows zones A J and the first six keys of the third 40 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and row show zones Programming using e Press the RESET black button twice when finished Set a Remote Station s Zones NC306 Master Stations e Press the selector button for the desired station and then press the ZONE continued blue button Set zones are shown on the selector button LEDs in the second and third rows The second row shows zones A J and the first six buttons of the third row show zones K P e press of a zone s selector button toggles between adding or removing a station from that zone indicated by the state of that selector button s LED On when added to the zone Off when removed from the zone Note While in this programming mode the first column of station selector buttons indicates various settings which can be activated or deactivated Settings are 0 Paging Status On Offline 1 Station On Offline 2 Privacy On Off 3 Routine Call Level 4 Personal Attention Call Level 5 Priority Call Level e Press the RESET black b
53. amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 104 1 715 Tek L 702150 Puau LGEON SLT 4equinw iiidOLVHLSININQV WALSAS NOLLO3HIG INOQ 38 GTNOHS SNIWINVHSOHd3H NOILVH3dO TVIAHON HOS 3191183A 1431 NH ONINWYHOOUdaY 318VN3 OL TV NOZIHOH LHOIH ONIAWvHOOHd3H 3 18VN3 OL GASN HOLIMSA3I Qquvoa LINDYID tSENd INO ANY LINDUID ZSENd SNIVLNOO WALSAS 15 LSEON NMOHS WALSAS Q3QNVdX3 2 1560 L info leedan com Toll Free 1 800 231 1414 www leedan com 0 15 DAA S INSALSOfQV DAA YOLOANNOD OVA SIT x SIOLOSNNOO Nid 1 SIOLOHNNOO ATddNS YAMOd 10 do YSENd SSENd 1 1noqe JO 89S 919 ZSENd OO OG AWNIOA ZSENd AWM0A CONTAINS POTENTIALLY LETHAL VOLTAGES SWITCH MODE POWER SUPPLY 7 29 GO OG 99V YO 7 3SION SO ASION HOLIMSdIG 7 5 SINTON 95v 3SION HOLIMSdIG 183A ANIOd NOLLO3NNOO V S0DId _ HOLO3NNOO OVA 811 Jeujeju Z LGEON OP 4 SALON pes
54. and removed stations are dropped from memory Preexisting programming information for stations that have not been changed will remain the same NOTE This function must be performed the very first time the system is powered up 8 Restore System Defaults This causes the system to delete all previously pro grammed information and return to default settings This also causes the system to look for new or removed system hardware NOTE This process must be per formed with caution because the deleted information cannot be restored and will need to be programmed again 28 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Diagnostics Menu Press menu and then press 4 This menu provides diagnostic functions Programming using NC304 for system troubleshooting NC304LCD Master Stations 1 View System Masters This function displays an information box that continued displays master status indicators Up to 8 master stations can be connected to a system and they are designated 1 through 8 The status of each is indicated as described by the information box s legend 2 View Station Poll Cycle This function displays incoming call debugging information from patient stations in a coded format This data is usef
55. are approximations and must be used only as rough guidelines This is due to the variables created by each job site such as wire lengths number of stations etc Master Station Connections Taken with the master station connected at the wall plate or central equipment Wire Color Description Voltage Reading Gray Audio A 5 5 to 6 5 VDC Yellow 485B 0 to 5 VDC fluctuation Orange 485A 0 to 5 VDC fluctuation Blue VOX 0 or 11 VDC dependent on VOX circuit state Green Ground 0VDC Violet Audio B 5 5 to 6 5 VDC Brown Not used Red 12 VDC 10 5 to 12 VDC wall jack dependent on wire run length Shields Ground OVDC Patient Station Connections Refer to Figure 30 Connector Circuit Interconnections for Addressable Stations Figure 31 IR3xx series Connections to Peripheral Devices and Figure 32 IR3xx series Connections with Supervised Dome Light 64 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Voltage Readings Common Connector continued Wire Color Description Voltage Reading Gray Audio The levels on this line can vary but must not be a constant 12 or 24 VDC Violet Audio The levels on this line can vary but must not be a constant 12 or 24 VDC Blue 12 VDC 11 to 12 VDC Green Data Comm
56. as desired e Press the RESET black button or hang up the handset when finished Medium priority high priority and personal attention calls must be reset at point of origin After connecting to room a user can press the PRIVACY red button or the PRIORITY yellow button to change the settings for that room Privacy toggles on and off and Priority cycles through Routine Personal Attention and Priority Status changes are indicated by the selector LED Privacy Priority On Hlashing Routine Steady Off Steady Pers Attn Slowly Flashing Priority Fast Flashing Place a Call e Press the selector button for the desired room and pick up the handset or push the TALK gray button If the pre announce tone is enabled a one second tone will be heard when the TALK button is pressed or when the handset is picked up If the station is already in communication with another master the TALK LED will flash on the master to indicate that the port is busy e Press TALK when speaking and release to listen or if using the handset then speak and listen as desired e Press the RESET black button or hang up the handset when finished This function can be activated if other calls are waiting but will be overridden by higher priority calls If the patient station being called is in privacy mode then the master station will not be able to listen to the room station Place a Call to Another Master Station e Press the
57. button to communicate to the other master station Press TALK to speak and release to listen Request or Cancel Nurse Aide Service e Enter the desired room number and press the NURSE green or AIDE yel low button e The room number will begin to flash under the appropriate Nurse or Aide column or if canceling the number will be removed from the Nurse or Aide column e Press the RESET black button when finished Nurse or Aide requests may also be made while communicating with a room station by pressing the NURSE or AIDE buttons Once a request is made the room location will indicate a service call until it has been answered If the overtime feature has been set Nurse and Aide requests will trigger call placement to the master station when they exceed the overtime limit See SF350B Nurse Aide Presence Station Operation for details on re sponding to service requests If an SF350B is not in use on the system staff members can cancel service requests by pressing the RESET red button on the associated patient station Request or Cancel Stat Service Enter the desired room number and pick up the handset to connect audio to the room e Press the STAT red button e Hang up handset Repeat the above procedure to cancel Stat service This function requires that an audio connection be established preventing casual activation or deactivation Page a Zone e Press the PAGE gray button and enter t
58. can be silenced but cannot be reset at master Tray The tray holds a Quick Reference Card for system operations 4 eIL7 15 Tek CARE NC300 H Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com Part 1 System Operation Configuration and Programming System Operating Instructions NC306 Master Station Connections NC313 VGA Monitor Controls and Indicators Master Expander Port Dipswitches Serial Port CE Port Figure 2b NC306 Master Station rear view of cabinet info leedan com Toll Free 1 800 231 1414 Master Expander Port This is the connection port for an NC255 Master Station Expander to increase number of stations from 50 to 100 A maximum of three NC306 Masters with NC255 Expanders can be connected to the NC351 A or NC351 A 2 Central Equipment Without NC255 Expanders the maximum is four NC306 Masters Dipswitches Refer to the NC306 Dipswitch Settings figure in the Equipment Configura tion and Settings section of System Installation Serial Port This port provides a connection point for UL 1069 Listed serial devices or to connect a laptop computer for software upgrades CE Port This port is the connection point for the provided cable that interconnects the master station to the provided wall plate jack The wall plate is connected to the central equipment via field wiring as described later in this manual Label Column Ro
59. entirely configured through software NOTE the installer must perform Restore System Defaults from the System Func tions menu prior to performing any kind or system configuration or programming refer to System Operating Instructions for details Switch ON down Value 1 address value 1 2 address value 2 cen Dipswitches 3 address value 4 Program 4 address value 8 Firmware 5 default master Jumper 6 program firmware C 7 reset Normal Figure 22a NC306 Dipswitches and Jumper Settings Dipswitches Jumpers oe d T LI T e a a 5 E Ose gt Hl T am F i 1 15 BU 4 on 0 o Qc t a mg L Audio in Adjust 9925 T Clockwise for louder ci g EB 2 108 Audio Out Adjust 5 ak X Counter Clockwise for louder i 8 0 s Li P p r 0 Qa 2 Tone Level Adjust 1s Counter Clockwise for louder e es Figure 22b NC306 Potentiometer Functions Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Configuration and Settings continued Copyright TekT
60. for applications in which call cords are not desired for patient call in A call button reset button call placed indicator and in use status indicator are provided See IR3xx series Station General Information for additional details continued IR315 series Duty Station The IR315 series is similar to the IR310 series but provides the extra feature of call annunciation and zone lamp operation The IR3 15 series has no dipswitch 7 features It is designed to provide additional points of annunciation for the nurse call system in locations that are not within sight or hearing of the master station A call button reset button call placed indicator in use status indicator and emergency indicator are pro vided See IR3xx series Station General Information for additional details The IR315 series does not support code call devices Call Cords SF301 Push button call cord 7 for IR301 series IR302 series SF301 10 Same as SF301 but with 10 cord SF301DIG Pillow speaker 8 cord intercom amp controls for lights TV and radio for IR311 series with PM311C PM321 and RY350B IR312 series with PM312C PM322B and two RY350B SF301P Series Pillow speaker with 7 cord for IR3 1 1 series IR312 series SF301PI Series Pillow speaker with intercom 7 cord for IR311 series with PM311C IR312 series with PM312C SE302 Dual push button call cord 7 for IR301 series IR302 series SF302 10 Same as SF302 but with 10 cord SF311 Pu
61. in the System Installation section of this manual there are some general troubleshooting techniques that installation personnel must follow during the installation of the system equipment NOTE Installers must always exercise care when trouble shooting problems that might involve high current or high voltage damage Installers must also exercise extreme caution and be aware of equipment or wiring that uses or handles high voltage as these sources are potentially lethal Do not connect the entire system together for the initial power up Connect only the central equipment and the first master station VGA monitor for testing Then connect the re maining master stations VGA monitors one at a time until all are connected and functional This allows the installer to establish a known good test point to work from and to imme diately identify problems as they are introduced to the system Do not connect all patient station runs to the central equipment at one time Connect individual runs to the central equipment one by one until all are connected and functional This allows the installer to more easily locate and recognize the introduction of wiring or equipment problems in the field Direct Connection is a classic troubleshooting technique If a problem is encountered an installer may directly connect a master station or a patient station to the central equipment If the problem ceases then the source of trouble is located in the field 1 wi
62. leedan com info leedan com Toll Free 1 800 231 1414 Port 8432 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8433 8434 8435 8436 8437 8438 8439 8440 8441 8442 8443 8444 8445 8446 8447 8448 8449 8450 8451 8452 8453 8454 8455 8456 8457 8458 8459 8460 8461 8462 8463 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 81 Port 5 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port Room Address Number 8500 Bed No 1 2 Online Y
63. series IR312 series Stations SE312 Dual Call Cord 7 IR31 I series IR312 series Stations SF311 10 Call Cord 10 IR311 series IR312 series Stations SF401 Call Cord 7 IR319 series IR320 series Stations SF401DIG Pillow Speaker intercom IR319 series IR320 series Stations TV radio and lights SF41 series Pillow Speaker intercom IR319 series IR320 series Stations TV and lights SF401P Pillow Speaker IR319 series IR320 series Stations SF401P2L Pillow Speaker IR319 series IR320 series Stations TA030 Handset NC304 or NC304LCD Master Station Upgrade Part Numbers Part Description Used by PK305 A Supplemental Power Supply NC351 A PM352 Station Port Card NC351 A PM354 Master Port Card NC351 A Contact Factory for software upgrade information and refer to the Keyboard Functions section of Part 1 System Configuration and Programming NC351 A 2 already includes two PM352 and PM354 cards NC351 A 2 always requires PK305 A 62 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide System Event Logging This section provides guidelines for troubleshooting the Tek CARE NC300 TI system It covers general troubleshooting practices as well as specific suggestions for various prob lems As mentioned
64. station places a medium priority call indicated at the master with a blinking selector LED and a rapid tone A Priority call can only be reset at the originating station Note SF380 series stations must be programmed for Personal Attn Priority Level Show a Remote Station s Priority e Pressthe selector button for the desired room and then press the PRIORITY yellow button to show the station s current Priority level e Press the RESET black button twice when finished Change a Remote Station s Priority e Press the selector button for the desired room and then press the PRIORITY yellow button to show the station s current Priority level e Each additional press of the PRIORITY yellow button steps through the three priorities indicated by the state of the station selector s LED steady for Routine slow flash for Personal Attention or rapid flash for Priority e Press the RESET black button twice to save the current setting Show All Personal Attention and Priority Remote Stations e Press the PRIORITY yellow button Selector LEDs will light to show which rooms have non Routine Priority Selector LEDs will slow flash for Personal Attention and rapid flash for Priority e Press the RESET black button when finished Program Station Zones Assigns a remote station to any or all zones A through P Show a Remote Station s Zones e Press the selector button for the desired station and then press the
65. the key If a port or a station within the specified presence area is already in use by another master station a PORT BUSY message will appear Press the TALK white button to speak or pick up the handset and speak as desired Press the RESET black button when finished The ability to listen is disabled when this function is engaged Page Stations on the System Press the PAGE gray button and then the RESET black button Note the reset button is actually being used as the X alpha key in this application If a port or a station on the system is already in use by another master station a PORT BUSY message will appear Press the TALK white button to speak or pick up the handset and speak as desired Press the RESET button when finished The ability to listen is disabled when this function is engaged Use Room Monitoring Room monitoring provides the staff with the ability to monitor listen to up to 8 patient stations simultaneously Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Press the MONITOR blue button The room monitoring box will be displayed Enter the room and bed number for the first station to be monitored and then press the key Repeat until all stations to be monitored are entered Press the key to activate room monitoring Press any button when finished The entered room numbers will be retained in memory and can be q
66. the facility s Essential Electrical System 1 connected to a backup power source suitable for computer grade equipment To minimize wiring distances the device must be centrally located to the master and patient stations The NC351 A or NC351 A 2 must be shelf or desk mounted in an area with a consistent temperature of approximately 26 C and relative humidity not ex ceeding 80 If a PK250 series battery backup is used locate it in the same area A PK305 A Supplemental Power Supply is required with the NC351 A 2 as indicated above Locate the PK305 A near a dedicated 115 VAC outlet connected to the facility s Emergency Power Circuit 1 connected to a backup power source suitable for computer grade equipment and within 2 ofthe NC351 A 2 Interconnect the NC351 A 2 and PK305 A using the pro vided interconnection cable CT305 The PK305 A must always be powered down when the central equipment is powered down Do not stack equipment on top of the NC351 A Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual 47 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Descriptions Requirements and Locations continued NC351 A 2 or PK305 A Do not locate these devices near other electrical systems such as fire alarm panels electrical motors air conditioning equipment e
67. the reset button until the call placed LED is extinguished Canceling a call placed by the removal of a call cord can be accomplished by replacing the call cord Television Controls For IR311 series and IR312 series patient stations with SF301P or IR319 series and IR320 series patient stations with SF401P press the button labeled or with the television symbol L3 If the television is off the first press will turn it on Each successive press will step through the channels until the television turns back off The volume may be adjusted by rotating the volume control until the desired level is reached This control only adjusts television audio levels NOTE Connect only UL 1410 approved hospital grade TVs in this application Television Radio and Lighting Controls Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved For IR31 1 series and IR312 series patient stations with SF301DIG or IR319 series and IR320 series patient stations with SFA01DIG or SF41 series press the button labeled to turn the television on or off Press the channel up down buttons to change the channel Press the button labeled button to turn Closed Captioning on or off Press the 27 button to turn the radio on or off Press the volume up down buttons to adjust the volume Press the room light and read light buttons to turn the room and read lights on and off requires PM321B or PM322B Lamp Con trol Module NO
68. to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 79 Port 4 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8400 Room Number 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8401 8402 8403 8404 8405 8406 8407 8408 8409 8410 8411 8412 8413 8414 8415 8416 8417 8418 8419 8420 8421 8422 8423 8424 8425 8426 8427 8428 8429 8430 8431 Example of how information appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 80 IL715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 12A 2 B etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 4 Programming Sheet www
69. to achieve complete protection What The Installer Can Do In humid climates or in places where the relative humidity is kept at 65 or greater there will likely be few problems with ESD Where problems may occur the following measures can be taken Ground all exposed metal surfaces Grounding should be to a 16 gauge or larger conductor Install nurse call system wiring in metal conduit This conduit may be used to ground panels Use shielded cable for nurse call system station to station wiring The use of open conductors invites inductive coupling of discharge currents which can cause the same problems as direct discharge currents Ground your body before handling system components This can be done by using a wrist strap or simply by contacting a grounded metal surface Use caution to avoid hazardous voltages while grounded What The User Can Do The most common generation of ESD in hospitals is due to chang ing linen on hospital beds while the patient call cord or pillow speaker is still connected to the nurse call system The following precautions will help Remove the call cord or pillow speaker from the bed before changing the linen It will be necessary for the nursing staff to discharge themselves by contacting a grounded metal object before placing the call cord or pillow speaker back on the bed otherwise a spark will jump to the nurse call equipment causing the very damage they are trying to avoid To avoid a shock wh
70. to page all zones on the system e Press the TALK gray button to talk or if using the handset then speak as desired When this function is engaged listening is disabled e Press RESET black or hang up the handset when finished Page Staff by Presence Registration e Press the PAGE violet button and then press the STAFF green button e Press the TALK gray button to talk or if using the handset then speak as desired When this function is engaged listening is disabled e Press RESET black or hang up the handset when finished Use Staff Follower This feature allows the staff to receive call tone annunciation while in a patient s room Method 1 Does not require SF250 or SF350B Nurse Aide Presence Stations e sure no calls are pending before engaging the follower function e send the call annunciation to a specific room press the selector button for the specific room and push the FOLLOW orange button Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 15 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC306 Master Operation continued e The light on the FOLLOW button will blink to show the function is active e Proceed to the room If a call is placed within the master s zone assignments the RESET red ligh
71. up the Detect System Stations function in the System Functions menu must be performed Radio Paging Operation The Tek CARE NC300 TI Nurse Call System provides support to interface with RF pocket paging applications via the serial ports When properly configured the radio paging func tions are transparent to the user and happen automatically with the exception of custom pages that are entered manually by the user The details of setting this up are covered in the System Configuration and Programming section Event Printing The Tek CARE NC300 TI Nurse Call System provides support to interface with a serial printer for event printing When properly configured the event printing functions are trans parent to the user and will happen automatically The details of setting this up are covered in the System Configuration and Programming section An event printing sample is provided at the end of this manual Refer to the Table of Contents for the specific location View Station Information Press the View blue key NC306 Master Operation NC306 Direct Select Master Station has the same general functions as the NC304 NC304LED master stations Incoming calls are displayed on the master s selector keys accompanied by an audible tone Refer to Figure 46 Keypad for NC306 Low medium and high priority calls generate differing call tones and flash rates Calls are answered using one of these two methods Copy
72. up are covered in the System Configuration and Programming section An event printing sample is pro vided at the end of this manual Refer to the Table of Contents for the specific location 16 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions IR301 series IR302 series IR311 series IR312 series IR318 series IR319 series IR320 series SF380 series station Refer to Figures 4 8a for the locations names and functions of the controls and indicators of these devices A brief description of the operating controls for patient stations follows Call Placed Light The call placed light flashes when any call is placed from the patient Patient Station Operation Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Reset Switch In Use Light The reset button cancels a call placed from the station The light illuminates whenever communications from the master station is engaged Call Cord Receptacle There are three kinds of call cord receptacles The 0 25 round receptacle found on the IR301 series IR302 series and SF380 series uses SF301 and SF302 type call cords The 8P8C rectangular receptacle found on the IR311 series and IR312 series uses SF301 pillow speakers SF301DIG pillow speakers SF311 call cords or
73. verified by swap testing the bulb in question with a known good lamp bulb e Ifthe bulbs are functional verify the connections to the patient station The dome lamp may also be tested by directly connecting it to the patient station peripheral connector e The patient station may also be swap tested Observe station circuit board for signs of high current damage MASTER FAILURE S indication e Observe the number displayed with this message This number represents the address of the master that is no longer communicating with the central equipment This also represents the port that the master must be plugged into e Swap test the master station with another known good master station NOTE Master stations are addressable be sure correct address is set e Connect the master station directly to the CE e Verify master to central equipment connections 68 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Symptoms and Suggestions continued NC304 NC304LCD or NC306 Master Station has no audio communications to all patient stations e Check master station addressing and verify that the master is plugged into the correct port at the central equipment i e the master that is addressed as 1 must be plugged into master po
74. 0 C and the device is water resistant when correctly installed See SF series Peripheral Devices General Information for additional details SF340B Emergency Switch The SF340B provides the same operational functionality as the SF337C except that it is not suitable for moist or wet environments The operating environ ment for the SF340B is 10 40 C with relative humidity not exceeding 80 See SF series Peripheral Devices General Information for additional details SF381 Standalone Emergency Switch The SF381 provides the same operational functional ity as the SF337C except that it is not suitable for moist or wet environments The operating environment for the SF381 is 10 40 C with relative humidity not exceeding 80 See SF series Peripheral Devices General Information for additional details The SF381 differs electronically from the SF337C or SF340B devices in that it incorporates electronic circuitry to support standalone functionality similar to that of an IR3xx series Station Information that applies to this aspect of the device can be found in the first paragraph of IR3xx series Stations General Information SF341B Supervised Code Call Station The SF341B allows patients and staff members to initiate high priority CODE calls The device incorporates a supervisory circuit to moni tor the wiring connection to the patient station as well as a call placed indicator The device is activated by hand operation of the blue pull do
75. 0B is 10 40 C with relative humidity not exceeding 80 See SF series Peripheral Devices General Information for additional details SF250 Staff Presence Station The SF250 functions in the same manner as the nurse por tion of the SF350B This device is labeled Staff instead of Nurse and has the same location and environmental requirements as the SF350B See SF series Peripheral De vices General Information for additional details Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE 30071 Manual 53 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Wiring Installation The bulk of the necessary wiring information can be found in the Wiring Diagrams section at the end of this manual Refer to Figure 25 Tek CA RE NC300 II Block Wiring Diagram for additional cable specifications Below is a list of important wiring installation items critical to a successful installation and a list of problems to avoid The NC351 A and NC351 A 2 include master station ports patient station ports and serial ports Interconnection cable harnesses also known as whip or pigtail connectors are provided for the master station ports with each master station and for the patient station ports 4 for NC351 A and 8 for NC351 A 2 are provided with the central equipment For the serial ports
76. 19C is located where needed and mounts on a standard two gang ring backbox The device must be located within 50 of the associated IR300 series station The operating environment for the IRO19C is 10 40 C with relative humidity not exceeding 80 IR301 series Single IR302 series Dual Patient Stations The IR301 series and IR302 series provide reliable hands free communication between the patient and facility staff The IR301 series and IR302 series use standard 0 25 phone jacks for call cord connection one for the IR301 series and two for the IR302 series Call cord presence is supervised and the system provides an indication when a cord has been removed and not replaced The patient stations have indicators for call placement assurance and in use status A reset button is also provided to reset calls locally See IR3xx series Station General Information for additional details SF380 series Single Patient Stations The SF380 series stations generate routine cord out and bath call placement signals in the same manner as the IR301 series but they mount on single gang boxes The stations accommodate either code and fire signals SF380C a nurse presence signal SF380P or bath code and fire signals SF380A but do not handle aide presence or monitor signals Note SF380 series stations must be programmed for Per sonal Attn Priority Level IR311 series Single IR312 series Dual Patient Stations The IR311 series and IR312 series ar
77. 5 8536 8537 8538 8539 8540 8541 8542 8543 8544 8545 8546 8547 8548 8549 8550 8551 8552 8553 8554 8555 8556 8557 8558 8559 8560 8561 8562 8563 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 83 Port 6 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port Room Address Number 8600 Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8601 8602 8603 8604 8605 8606 8607 8608 8609 8610 8611 8612 8613 8614
78. 5 LCD VGA Monitor functions in the same manner as the NC313 VGA Monitor except that the NC315 does not include the following indicators Contrast Brightness LED Horizontal Position Horizontal Size LED Vertical Position Vertical Size LED Pincushion Trapezoid LED 8 eIL7 1 5 Tek CARE NC300 H Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 NC304LCD Master Operation Call information will be displayed on the LCD or VGA monitor and will be accompanied by an audible tone Low Medium and High priority calls will generate specific call information and tone rates as described in the preceding controls and indicators information Calls are sorted by priority and time of origination Calls made to the master station may be answered in one of the following two methods Answer a Call Automatically Answers the oldest highest priority call e Press the TALK white button or pick up the handset The call tone will be silenced and communication to the room will be established If the pre announce call tone is active a one second tone will be heard at the master and patient sta tions when the TALK button is first pressed or when the handset is picked up e Press TALK when speaking and release to listen or if using the handset speak and list
79. 6 IL715 Tek CARE NC300 II Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 2 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8232 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8233 8234 8235 8236 8237 8238 8239 8240 8241 8242 8243 8244 8245 8246 8247 8248 8249 8250 8251 8252 8253 8254 8255 8256 8257 8258 8259 8260 8261 8262 8263 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers
80. 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and 9 Program Roving Phone This menu item is for the future development of addi Programming using NC304 tional wireless telephone interface functions This expansion feature is currently t available NC304LCD Master Stations not available continued System Functions Press the MENU button and then press 3 This menu provides access to functions that control or set core system operations 1 Set Time amp Date This displays the Set Time and Set Date submenu NOTE This function can only be set at the primary master station 1 Set Time This opens the Time Set box and allows the user to enter the system time NOTE This entry must be made in 24 hour format i e 3 00 PM is entered as 15 00 2 Set Date This opens the Date Set box and allows the user to enter the system date 2 Enter Timeout for Overtimes This displays the Enter Timeout for Overtimes menu This menu lists the call types that can be set for overtime The user chooses a call type 1 7 and then enters a minute value from 00 off to 15 in the min utes box This value is the length of time a call can remain unanswered before it is considered overtime and is upgraded in call type NOTE Items that are not currently supported in this version of software will be gray grayed out Monitoring This displays the Monitori
81. A 2 Central 47 PK304 Master Station Power Supply sse 48 NC304 NC304LCD and NC306 Master Station 48 NC315 LCD NG313 Monitor ieri rre ri rta 48 IR3xx series Stations General Information eene 48 IR300 series Multipurpose Station sese 49 019 Remote Speaker Microphone 2 49 IR301 series Single IR302 series Dual Patient 5 49 SF380 series Single Patient Station 20201 49 IR311 series Single IR312 series Dual Patient 5 49 IR319 series Single IR320 series Dual Patient 5 50 PM311C PM312C Pillow Speaker Intercom Modules sss 50 PM321B PM322B Light Control Modules eene 50 RY350B Multi Channel Relay rt itte retenir 50 RY351B Hill Rom SideCom Adapter sse 50 IR310 series Staff Station sessssseeseeeneene nennen nennen 51 IR315 senes Duty Station 2 iepiarstoneveeceucnsces 51 een ne ane Eea e nah 51 380 Dome Tight circi E 52 LI384A Supervised Dome 52 1 1386 Dome Zone Laght 5 eee eR Pete 52 SF Series Pe
82. C in from the patient station When the device is operated the 12 VDC from the orange wire is connected to the red wire to trigger the Bath Input on the patient station This in turn activates the LED output on the patient station which applies ground to the LED circuit causing it to light via the brown wire e Ifthe bath station and wiring appear to be correct then the patient station can also be swap tested with another known good patient station SE341B Code Station is not placing calls Code Fault Indication for troubleshooting advice SE381 Standalone Bath Station or SF382 Standalone Code Station is not placing calls These devices look like peripheral devices but they function electronically just like IR3xx series Patient Stations They interact directly with the central equipment rather than through an IR3xx series Patient Station Therefore refer to these troubleshooting sections Comm Fault Indication patient station fault R3xx series Patient Station is not placing calls R3xx series Patient Station that has been installed is not recognized by the sys tem 70 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Symptoms and Suggestions SF350B Nurse Aide Presence Station is not regis
83. CE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 87 Port 8 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port Room Address Number 8800 Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8801 8802 8803 8804 8805 8806 8807 8808 8809 8810 8811 8812 8813 8814 8815 8816 8817 8818 8819 8820 8821 8822 8823 8824 8825 8826 8827 8828 8829 8830 8831 Example of how information appears on View Station menu 8101 2501 112 Y N Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01
84. FPA 99 1999 and all applicable state and local codes NC351 A and NC351 A 2 Central Equipment The microprocessor based NC351 A is the core piece of equipment for the Tek CARE NC300 TI Nurse Call Sys tem master stations and patient stations connect to it patient stations and NC306 mas ter stations receive their power from the central equipment while NC304 and NC304LCD master stations operate from local 12 VDC power supplies The standard NC351 A will support 4 master stations 1 per port and 256 patient stations 64 per port The NC351 A 2 will support 8 master stations and 512 patient stations and includes the necessary addi tional connection ports NOTE This configuration also requires the external PK305 A supplemental power supply The NC351 A and NC351 A 2 central equipment can each power a maximum of 4 NC306 masters or 3 NC306 masters with NC255 master station expanders Any remaining system ports can be filled with NC304 and NC304L CD stations if desired Both CE versions also include 2 isolated serial outputs for external applications such as Tek PAGING event printing and Tek MMARS II All master and patient station ports are protected by self resetting current limiting circuits Optional battery backup is provided using TekTone PK250 series The NC351 A or NC351 AY 2 includes a standard 3 prong connector and cable and must be located near a dedicated 115 VAC outlet connected to the Emergency Branch of
85. Free www leedan com e Av 38 dINW1 LOSYIGNI OL NOINNOO OL dW 123410 OL Ienb3JO OZL VLES IPPON 0 0 OL AL 8399315 TANNVHO AL OL Olanv AL ama pais 0191 11 AL apeig 3IIHWNMOHS 31IHWN33H9 13100 9 xowigama Avu 31IHW39NvuO X N3389 MOTI3A N3389 ama yowig WoH TIIH SIGEAH SUHMOWIE Ov 188 IHM 7 xovg IIM mona imma 9 ova 31HM NMOBH ama N3349 13101A 37870 9 318 9 G3sn 38 OL LON suomeuuo pag oin ejoejdeoe seues 9 64 palddns Ajuo esf e1oN AV T3H LOSHIGNI OL AV 138 dNV1OL dA V1 193410 OL 19 Oz i V LES ouo 8399315 TANNVHO AL OL olan ALOL 4 Lp sng OE 11 AL SuojpauUOD
86. Global Status Change Selecting this menu option provides these two functions continued 1 Set All Stations ONLINE Sets all stations in the database to online status 2 Set All Stations OFFLINE Sets all stations in the database to offline status NOTE This will make all stations in the system inactive 2 Global Privacy Change Selecting this menu option provides these two functions 1 Set Privacy ON Sets all stations in the database to privacy active 2 Set All Privacy OFF Sets all stations in the database to privacy inactive 3 Global Paging Change Selecting this menu option provides these two functions 1 Set All Paging ENABLED Sets all stations enabled for receiving audio pages 2 Set Paging DISABLED Sets all stations disabled for receiving audio pages 4 Global Zoning Change Selecting this menu option provides these three functions 1 Set All Zones ASSIGNED Sets all zones A P active for all stations on the system 2 Set Zones UNASSIGNED Sets all zones A P inactive for all stations on the system NOTE This command will disable all system indication of station calls Users must verify that zones are properly set after programming is completed Single Zone Designation Users can access this function simply by entering the zone letter A P that they want activated for all stations If the user enters A then Zone A will be activated for all stations on the system 5 Global Response Chang
87. Master Stations continued erase system programming and affect operational characteristics Before performing any menu functions resolve all patient calls and other important system activity Main Menu Press the blue MENU button on the master station This provides access to the first menu available and is the basic point of entry for all system configuration and programming functions 1 View System Settings This displays the View Menus menu 2 Reconfiguration This displays the Reconfiguration menu 3 System Functions This displays the System Functions menu 4 System Diagnostics This displays the Diagnostics menu 5 Execute a Custom Page This menu function is only accessible if Local Pag ing Only has been enabled refer to Pager Menu and requires the use of a key board This function can be accessed by the master station console but is more fully supported by the keyboard feature This function allows a user to enter a 3 digit pager cap code and a message up to 36 characters long The user types in the cap code a priority code and the desired message and then hits ENTER or to send it The following priority codes are supported A Regular Routine default B Medium Emergency C High Code 6 Enable PS 2 Keyboard Selecting this function toggles between using the master station console and the keyboard 7 Initiate Locator Link This function for future development of the personnel location i
88. Message AIDE REQUEST This function allows users to alter the displayed description of Aide Request calls C Edit Message STAFF REQUEST This function allows users to alter the displayed description of Staff Request calls D through G are reserved for custom message applications 9 Global Message Assgmnts This series of functions reassigns existing assigned labels to the various hardware call inputs on the patient stations If the call label declarations have been changed in the 8 Global Call Declaration menu the changes will also be displayed in the selection window Multiple assignments of the same label are permitted When one of the options below is selected the current list of hardware input labels is displayed and the user may then create new label assignments NOTE These functions will not affect hardware priorities For example if Code Call inputs are reassigned to Bath Calls they will still have the display priority of Code Calls This functionality cannot be altered through software Selecting this menu option provides these 14 functions Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 0 CODE CALL BUTTON Reassigns the Code call hardware input label 1 FIREALERT BUTTON Reassigns the Fire call hardware input label 2 EMERGENCY BUTTON Reassigns the Emergency call hardware input label 3 MONITOR BUTTON Reassigns the Monitor call hardware input label 4 BATH CALL BUTTON Reassigns the Bath c
89. N ASAAN AHL LV NOLLVOIGNI Fauld ALON 39 seues 12711 DOSEON 20 91 11 V LSEON OL SNOILVOIJIO3dS Y09019 1 71 335 31872 NONWOO LL 204 dau Le 3 uvesw 3owvuo N viva mom a ino viva 49889 H WOO 1 Zk ama OCA OGA ZL v induj 8 yeg NOILYLS 3009 LNOHLIM 40 6 5 2 66 5 iIOLEEAS UO sisixe 4 Uld jUOnisod peeu 5 0 a NMOud uo yog 3 LON B v mona H N3349 2 2 9 amd OZEESS 8076 5 2 6635 AON39HU3W3 HLY qad 39NVUO MOTI3A N3389 3078 91755 SNOILVIS 3009 weibeiq voseds Zrv 4 Vvsel MOTI3A ueg euuM dwe pay due 2 Avuo 9 ea am 8 Ef 510 290000 eeudueg 9 UOWWOD UOHEIS 086 5 OGA ve due au00 jUOMe uenuo JO jueujeoe d eors ud 9881 uesseoeu zou DuiweJp UMOUS eonpaiJ 0 31ON IL715 Tek CARE NC300 TI Manual 113 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com d3QvaH 8 NO 2 08645
90. N H3LSVW HOY OVA 021 380 531635 v SEON SONILVY 1V2IH10313 6 38 0 35 v S0 xd WISOEMd z v LGEON A W SOEMd a 5 5 ON 3l H3d SNOLLVIS S1H9I13WOQ N3HM NB H3d SNOILVIS 91 1339X3 LON OG SALON info leedan com Toll Free 1 800 231 1414 www leedan com Buum euonippe se jenueu jo uoroes eui uonoes aua eui pea eseejd 310 Nouvis novas Nouv1s NouvIS HuVvaraovess Hivaraoress 3009 180745 66645 0 45 66645 0 45 90735 91935 v v dq 6 5 0 8 45 NOILYLS NOILYLS NOILYLS NOILYLS ATONIS 33115 a v 0zeul 27801 28 2 820 9 9 Oger 04V 9 0 O V V827 404 9 9 08 17 NOS O V N N V U U 9 0861 1H917 SWOd 0881 08611 08611 NOLLWIS H1VB B0rC4S GE 4S 0 684S NOLLVIS H1VgB0pC4S 66645 0 6 45 NOILYLS 19 5 O B LOEHI 48 0 08 HOS 9 V 1H917 SWOG 08611 NOLWLS Hiva goress 6 45 0 45 NOILYLS 3009 819546 NOILYLS
91. NY SMYVW HOLVH ALON wajshs Jad GGZ9N 2914 pue 90 ON Jo e si eJeu 310N euorippe se eui jo uonoes 4x3 y ui uonoes Bum peas 310 1 201050 xolg 91 71 DMC NO 0 SY IWYS O QN3931 37875 SNOILOANNOO SNOLLINIJ3G 1HOd 404 SNOILONYLSNI NOILVYadO WALSAS 33S c d3lSVIN 90 ON SSZON LEON VOA Y YIJLSYN 9 d3lSVN 8 YALSVIN 9060 9 cp lt H31SVIN 9060 MIIA HV3U 39 Z W LGEON V LGEON 4 ha gt 22 ZZZ 7222 22 22222 LEE 42242 700270 2 4901 91 71 SNOILOANNOO NOILVLS Y 1HOd 9 1HOd ot LYOd TWIHAS SHY ONILNIHd LN3A3 HISNI LNIVIA 33S 31 14 35 1HOd 1 6 SNOILVH3dO SNIOVd 9 S YALSVIN 2 316 SGcON YALSV SSZON ELEON YALSV S 18083 SNOILOANNOO NOILVLS weibeiq 90 9N F0 9N 42 4 Copyright Sound 4 Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 92
92. O 104 Buweip siu uo payew 2 18s uojoej 5 0 09 euinjoA pue 29 esioN eioN Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved jddns 1noqe v 7 t JO 1910 ees ANMO AWNIOA 99V 3SION ZSENd quvoa NO H3MO1 1 SV QS OHO H313WOILN31Od S31VOIONI d 13100 AWMOA 09 95v 3SION SONILLAS HOLIMSdId NOILO3S SONILLAS NOILYYN9IHNO9 3ON3H343H LON HOLIMSdIG 183A CONTAINS POTENTIALLY LETHAL VOLTAGES SWITCH MODE POWER SUPPLY _ uoymsfey _ xaes Jejsejy P4 uossauddns 3ouns E ees G37 25 lt 10 do LNIOd NOLLO3NNOO V S0Xd euU z V LGEON eOr 4 106 11 715 Tek CARE NC300 TI Manual info leedan com Toll Free 1 800 231 1414 www leedan com 700270 PASY 2 SEON 91 71 4equnw eureN 69610 8080 69810 T HI SSENd OL 1 1 WHH v vog apig 1ueuoduio5 vSEINd E Vod Jelse SEN ISELI 29810
93. Off 30 5 Program Custom Label 1 eere 30 6 Program Custom Label 2 1er tt t eor 30 7 Program Station Zones cei eerte ett tege rte kt ette 30 S Station PROLLY Jesi pent e 30 9 Duty Station Call Response eee tertie apto ote 30 Paper Men m 30 Pager Settings eere eret eter mettre tinea 30 2 Assipn Pagers to ROOMS iere rre REC Re Eta 30 3 Local Printing iiiter pecie 30 4 Local Pagine Only nete eene Beirut repre Ert 30 5 Central eret ttes 30 6 Transmit Resets to Pagers 31 T Enable Extended PANNE aint retener teet eterni 3l Dialing Methods n eer rr e HE ER RUE 3l 1 31 2 3 Digit ri E rE RE 31 34 Digit Dra Ses sce ub esie tapete 31 Keyboard Functions tee noo e rte rete rr trate PERCHE eR eh 32 NC304 series amp 351 series Software Component Upgrades 33 Station Database Functions 2 34 I Global Stat s Chan ge eere 37 2 Global Privacy Change sssr entre rr rre e 37 3 Global Pagm
94. PERS ATTN This allows the user to change the dome light and tone patterns for Priority calls The factory system default setting is 68 9 Set Dome For ROUTINE This allows the user to change the dome light and tone patterns for Routine calls The factory system default setting is 52 H HELP Display Valid Commands This window lists all valid dome light and tone combinations Users must consult this list for reference when changing dome light and tone patterns Color references indicate which light is being set and rate terms refer to tone settings Columns at the top indicate dome light activation patterns 1 steady flashing etc V VIEW System Factory Defaults This window provides a reference list for all Factory system default dome light and tone pattern settings R RESTORE System Factory Defaults This function resets all dome light and tone patterns back to Factory system defaults NOTE Users must verify that all call types provide the desired call indication after programming is completed 8 Global Call Declaration Selecting this menu option provides the following 21 functions NOTE Call declarations be a maximum 10 characters and affect all stations Press EN TER when finished editing If changes are made execute the Offline Data to Central com mand from the Master Programming Menu press MENU 2 and then press 6 0 Edit Message CODE This function allows users to alter the displayed description o
95. Port 1 20 Address value 20 88 1 715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 12A 2 etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 8 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8832 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8833 8834 8835 8836 8837 8838 8839 8840 8841 8842 8843 8844 8845 8846 8847 8848 8849 8850 8851 8852 8853 8854 8855 8856 8857 8858 8859 8860 8861 8862 8863 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architec
96. RAL PROCESSOR FAIL This indicates that the master station is no longer com municating with the central equipment or that one of the processors in the central equip ment has failed This message may be displayed during normal start up and reboot pro cesses as the system begins to come online POLLING PROCESSOR FAIL This indicates that one of the processors in the central equipment has failed IL715 Tek CARE NC300 TI Manual 7 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC313 VGA Monitor Miscellaneous Indications Controls and Indicators BED OUT This is a call type that is initiated when the system incorporates RY351B Hill Rom Adapter Modules It indicates that bed has been disconnected from the associated wall plate NURSE FOLLOW ACTIVE Indicates that the nurse follower feature is active TONE OFF Indicates that the routine call tones have been silenced TIME Indicates the time of the last system activity NC315 LCD VGA Monitor Label Column Controls and Indicators Room Column Nurse Column Aide Column Primary Master Indicator Stat Column Call Column Time Column Tone Off Indication Time Power Switch Power Indicator Adjustment Adjustment Function Select Figure 3a NC315 LCD VGA Monitor The NC31
97. S 9 SNOWAOO 012221 ONIHIM Q3 19861 51 11 AONSDYSWA 3009 3009 MINIS 037 NMOH8 1 JONVHO 807645 AONADYAWA AONADYAWA HLVd 33715 1 037 s3aola 600 1 ISN 1445 HO QNV NOILVLS 3009 319811 09 4 5 m z m E z o Copyright Sound 4 Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 116 IL715 Tek
98. Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 77 Port 3 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8300 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8301 8302 8303 8304 8305 8306 8307 8308 8309 8310 8311 8312 8313 8314 8315 8316 8317 8318 8319 8320 8321 8322 8323 8324 8325 8326 8327 8328 8329 8330 8331 Example of how information appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 78 10 715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zo
99. Station s Privacy On Off e Press the selector button for the desired room and then press the PRIVACY red button to show the station s current privacy setting e Press the PRIVACY red button again to toggle privacy on off e Press the RESET black button twice to save the current setting Show Remote Stations with Privacy e Press the PRIVACY red button Selector LEDs will light to show which rooms have Privacy on e Press the RESET black button when finished Station Paging On Off Allows user to set paging status of remote stations If active the patient station will be included during audio pages If it is inactive the patient station will not be included during audio pages e Press the selector button for the desired station and then press the ZONE blue button The LED of the selector button marked 0 indicates station paging status On to receive pages or Off to ignore pages e Press the 0 button to toggle paging on off e Pressthe RESET black button twice when finished Station Priority Patient stations can be set to one of three priority levels Routine Personal Attention or Priority The default is Routine A Routine station places a low priority call that can be reset from either the master station or from the originating station A Personal Atten tion station also places a low priority call but the call can only be reset from the originating station A Priority
100. TE Connect only UL 1410 approved hospital grade TVs in this application IL715 Tek CARE NC300 TI Manual 19 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions IR301 series IR302 series IR311 series IR312 series IR318 series IR319 series IR320 series SF380 series Patient Station Operation continued Figure 10a SF401 Call Cord Figure 11 SF301P SF401P SF301PI2L SF401P2L SF301DIG SF401 DIG SF41ZDL and SFA1ZKAL Pillow Speakers 20 IL715 Tek CARE NC300 II Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions IR310 series Staff and Call Button Call Placed Light The call button is used to place a call to the master The call IR315 series Duty Station light will flash to indicate that a call has been placed On the duty station it also indicates call Operation information from other stations sharing the same zones See Priority Signals in this section Reset Switch In Use Light The reset button is used to cancel a call placed from the station The light illuminates whenever communication from the master station is engaged On the duty station it also serves as a tone off button to silence low priority call tone annunciation Once engaged the tone wi
101. Taking the Master Station Offline Method 1 Disconnect the communciation cable from the rear of the master station Master fault indications and tones will occur on the other master stations Cycling power to the CE will clear the fault Method 2 Using Master Station Button Presses e Press the TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e Press the FOLLOW orange button No fault signals will be generated and the master station will retain its address information Bringing the Master Station Online Method 1 Disconnect the communication cable from the rear of the master wait a few seconds and then reconnect it The master will be back online within one minute Method 2 Switch off the power to the central equipment and then power it up again Radio Paging Operation The Tek CARE NC300 TI Nurse Call System provides support to interface with RF pocket paging applications via the serial ports When properly configured the radio paging func tions are transparent to the user and will happen automatically The details of setting this up are covered in the System Configuration and Programming section Event Printing The Tek CARE NC300 TI Nurse Call System provides support to interface with a serial printer for event printing When properly configured the event printing functions are trans parent to the user and will happen automatically The details of setting this
102. TekTone SOUND amp SIGNAL Communications for today and tomorrow www tektone com Phone 828 524 9967 Toll Free 800 327 8466 Tech Support Option 2 Sales Option 3 277 Industrial Park Road Franklin NC 28734 tektone tektone net Fax 828 524 9968 www leedan com info leedan com Toll Free 1 800 231 1414 IL715 SECTION E Rev 17 05 2011 Tek CARE NC300 ll Microprocessor Nurse Call System UL 1069 Listed Operation Installation and Service Manual Operating Software TekNIOS Tek CARE NC300 TI Series Nurse Call System is designed for hospitals nursing homes and congregate living centers It utilizes microprocessor based technology to provide communications between facility staff and patients as well as an array of information system features and tools Specific system components are supervised for reliable operation Tek CARE NC300 TI Microprocessor Nurse Call System www leedan com info leedan com Toll Free 1 800 231 1414 Operating Software TekNIOS II The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of the agreement Operation Installation and Service Manual Copyright 2001 2011 TekTone Sound amp Signal Mfg Inc All rights reserved No part of this publication may be copied without the express written permission of TekTone Sound amp Signal Mfg Inc The content of this manua
103. TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com HUN GOSEAY Jed SHEM 271 peuinbai si esinN ugy Jayjo jddns 210 AlddNS H3MOd 21 OCA elt v TAN TAN c TAN L TAN Sdaldl1dWv YAMOd LIOA 04 OL 951 LON 0951 LON NMOHG8 qau 3LIHM yOV1d 3IHWNMOHGS 31IHWQ3H 31LIHW39NVHO 3IIHWMOTT3A 3LIHWN338H9 908101 9 eu goseAu 9171 SUOIEIS 1ueneg G V OZEUI 10 3 O AZLEUI 10 payeoidnp eq pinous stu 910N OoIanv and NOWWOO HOLIMS Olanv TOHLNOO AL 39NVHO 03151 071 IN AL 30799 WLIdSOH SNOILO3NNOO 1 3019 N33H9 MOTT3A 39NVHO 01660 PASH 195 2 800 ul 912711 601660 195 2 8006 SHTI 6 ees suonoeuuoo 104 910N 378 N33u9 MOTI3A 39NVHO 434 NMOH8 MAIA dOL NOILVLS G V 6 LEU 3 0 8 1281 juonejueuo 10 MOTIId jueujeoejd eois ud 384431 uesseoeu OIQL0rJS op BulmeJp ui uMous 80 0 31ON weibeiq 4 91410855 Copyright Sound amp Signal Mfg Inc All Rights Reserved Manual
104. Y BATH PRIORITY BED OUT CORD OUT PERSONAL ATTENTION DUTY STAFF ROUTINE Medium Priority Low Priority NOTE The Tek CARE NC300 TI System is not tested as a fire alarm system and is not intended as a primary means of evacuation System Status Indications These indications occur to let the system users know when the Tek CARE NC300 I System has detected faults These can only be canceled by correct ing the source of the fault Reference the Troubleshooting Guide for suggestions to re solve these problems COMM FAULT Indicates that the system is no longer communicating with the indicated station LAMP FAULT Indicates that the supervised dome or zone lamp associated with the pa tient station has an open lamp bulb If this indication appears with unsupervised dome lamps verify that the lamp fault jumper is installed refer to Figure 31 IR3xx series Series Connections to Peripheral Devices MASTER FAILURE S This indication appears on other master stations when a master station is no longer communicating with the central equipment The symbol represents the master number and master port that is experiencing a problem 1 through 8 When this event occurs all calls on the system are displayed on all of the remaining master stations zone controls are overridden To restore the system to its previous operational state correct the master failure and then power down the entire system and restart it CENT
105. a single serial cable configured for the NC365A Radio Paging System as indi cated in Figure 32 NC351 A Serial Connection Diagram is included Each port type is separately described below with the specifics of connection Each Master Station Port supports one master station and a maximum of 1000 of intercon necting cable refer to Figure 25 Tek CARE NC300 TI Block Wiring Diagram Figure 26 Tek CARE NC300 TI System Connection Diagram and Figure 27 NC304 NC306 Block Wiring Diagram Master stations must be home run to the central equipment This is the wiring specification for the interconnecting cable Data Wires 18 AWG twisted pair 8 twists per ft plus 1 conductor 3 conduc tors 7 str BC with 100 aluminum mylar shield and 20 AWG TC drain wire Nominal insulation 0 017 nominal OD 0 245 and capaci tance lt 24pF ft Recommended conductor colors are ORANGE YEL LOW and GREEN Overall jacket Power Wires 18 AWG 3 conductors 7 str BC with 10096 aluminum mylar shield and 20 AWG TC drain wire Nominal insulation 0 009 and nomi nal OD 0 175 Recommended conductor colors are BROWN RED and BLUE Overall jacket Audio Wires 18 AWG 1 twisted pair 8 twists per foot 2 conductors 7 str BC with 100 aluminum mylar 20 AWG TC drain wire Nominal in sulation 0 017 nominal OD 0 235 and capacitance 24 pF ft Rec ommended conductor colors are VIOLET and GRAY Overall jacket Ground Wire 16 AWG conduct
106. al attention or priority set Stations selector key LEDs will flash slow or fast STAFF Green Shows locations of registered staff ZONE Blue Shows master settings for zones Keys in the second row indicate zones A J Keys in the third row indicate zones Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 Manual 3 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC306 Master Station ZONE 0 Key Press Tones on off when lit key press assurance tones are Controls and Indicators on press button t toggle continued ZONE 1 Preannounce on off when lit a one second preannounce tone is sent to a patient stations when selected press button to toggle ZONE 2 Guidance LEDs on off when lit Function key LEDs light to show available options press button to toggle ZONE 3 No central radio paging ZONE 4 Central paging enabled call resets not sent to pagers ZONE 5 Central paging enabled call resets sent to pagers PAGE Violet Press to show pageable zones then select a zone to page it RESET Black Terminates current function Selector button is pushed and then the function button is pushed TALK Gray Controls loudspeaker audio press to talk and release to listen PRIVACY Red First press shows current privacy status of selected station Second press toggles on off
107. al patient stations Default numbers are assigned as described in the Sys tem Installation section under Equipment Configuration and Settings 2 3 Digit Dialing This reduces dialing of room numbers to 3 digits and no bed number This method always assumes the bed number is bed 1 or if it is a dual station both beds 1 and 2 Default numbers are assigned as described in the Sys tem Installation section under Equipment Configuration and Settings but do not have the leading 0 When programing room number information in this mode the first digit and bed numbers are locked out If calling a dual bed station the assumed bed number 1 also talks to bed number 2 since their audio is part of the same circuit 3 4 Digit Dialing This reduces dialing of room numbers to 3 digits plus a 1 digit bed number both bed 1 and bed 2 when using dual patient stations Default num bers are assigned as described in the System Installation section under Equip ment Configuration and Settings but do not have the leading 0 When program ing room number information in this mode the first digit and second bed number when using dual stations will be locked out IL715 Tek CARE NC300 TI Manual 31 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Keyboard Functions A PS 2 keyboard port is provided to allow connection of a standard PC type keyboard to t
108. all hardware input label 5 CORD OUTANNUNCIATION Reassigns the Cord Out call hardware input label 6 PRIORITY BUTTON Reassigns the Priority call hardware input label 7 DUTY STATION CALL BUTTON Reassigns the Duty call hardware input label 8 PERSONALATTENTION CALL BUTTON Reassigns the Personal Attention call hardware input label 9 ROUTINE CALL BUTTON Reassigns the Routine call hardware input label A STAT REQUEST Reassigns the Stat call hardware input label B NURSE REQUEST Reassigns the Nurse Request call hardware input label C AIDE REQUEST Reassigns the Aide Request call hardware input label D STAFF CALL BUTTON Reassigns the Staff call hardware input label IL715 Tek CARE NC300 TI Manual 39 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Station Privacy Allows the user to set the patient station s privacy status If active the Programming using master station cannot receive audio from the patient station unless the patient initiates the NC306 Master Stations call The patient station will still be able to hear audio from the master station Show a Remote Station s Privacy e Press the selector button for the desired room and then press the PRIVACY red button to show the station s current privacy setting e Press the RESET black button twice when finished Set a Remote
109. allation requirements and guidelines Determine equipment locations Install system wiring Install housings Use ohmmeter to check for shorts and grounds in system wiring NOTE This is a critical and necessary step for avoiding installation problems later When checking for shorts between shields remember that the provided interconnection cable harnesses already have the shields connected together internally as a prepa ration to their introduction to the central equipment s ground Set patient staff and duty station addresses Refer to Figure 23 in the Equipment Configuration and Settings section Power up the equipment When prompted enter the Master ID at each NC304 and NC304LCD master station Then at master station ID 1 perform the Re store System Defaults function When the system has returned to normal opera tion it will be ready for use and programming Refer to the System Configuration and Programming section for more information on these functions Connect equipment to system wiring SEE TROUBLESHOOTING INFOR MATION BELOW Verify connections Perform full operational test of the system including all peripheral devices Read System Configuration and Programming section and configure system Train system operators TIP Before the above process begins consider this brief comment on troubleshooting The transition between Step 9 and Step 10 is a very important one It is during this phase of the installation proces
110. and Programming the system for radio pocket pagers and remote station features requires a PC Remote Stations with the running terminal emulation software such as HyperTerminal included with Microsoft Win dows NC306 Master Station uid e Pluga standard null modem cable between the serial port on the back of the NC306 master station and the serial port on the PC e Set up the terminal emulator for no parity 8 data bits 1 stop bit and 19200 baud e Press NC306 TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e the NC306 PRIORITY yellow button e The PC monitor will display the following menu FG PAGER SETUP PS PROGRAM STATION LP LEAVE PROGRAMMING returns the NC306 master station to normal operation PL SETPOINTLIMITS e Other keys that are used ENTER stores changes if any made to current option and moves to the next option or exits in pager setup functions slash returns to the main menu during program station functions period switches from the current point being programmed to the next higher select point and also dumps any changes made to the current point Radio Pager Programming The radio pager programming options are in order Pager Number Assignments Zone Assignments and Call Type Assignments e Type PG ENTER The display will show all the pager numbers 0 through 47 and their associated pager cap codes
111. and master stations on again Failure to return the key to the vertical position could damage the PM353 card Once all devices have booted up the upgrade is complete If an error occurs during a software upgrade contact the fac tory for assistance see cover of manual for phone numbers PLEASE READ THIS ENTIRE SECTION PRIOR TO UPGRADING ANY SOFT WARE COMPONENTS This cannot be performed with NC306 master stations the system must have at least one NC304 series master station To upload or download the station database information you must have the following Three files from TekTone give bat get bat and transfer exe A computer that allows an MS DOS prompt 1 Windows 95 98 e A PS 2 keyboard ATek CARE NC300 TI system in which the 7 Detect System Stations function has been performed located on the 3 System Functions menu e A properly configured null modem cable DB9 Pin DB9 Pin 3 2 2 3 7 8 8 7 5 5 6 4 4 6 34 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Station Database Functions continued Power up the computer and copy the three files give bat get bat and transfer exe to the computer s Desktop Be certain that the computer has Caps Lock on
112. announce tone emitted from the patient station when an audio path is established To turn this feature on or off e Press the ZONE blue button e Press the 1 button to toggle preannounce tones on off e Press the RESET black button when finished Master Station Guidance LEDs On Off Guidance LEDs uses function key LEDs to show which functions are currently available To turn this feature on or off e Press the ZONE blue button e Press the 2 button to toggle Guidance LEDs on off e Press the RESET black button when finished Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 41 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and System Radio Paging Mode Programming using e Press the ZONE blue button e the desired mode s button its LED will light NC306 Master Stations 3 continued 4 Central paging enabled call resets not sent to pagers 5 Central paging enabled call resets sent to pagers e Press the RESET black button when finished Set System Time amp Date e Press the TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e Press the PRIVACY red button Enter the time usi
113. ard into appropriate motherboard slot Verify that card is seated properly e mounting bolts to secure card brackets to the central equipment chassis e Install PK305 A as described above PK305 A Supplemental Power Supply Upgrade e Reinstall central equipment cover e Power up the system and use existing field port cable connections to verify that card is operating normally prior to connecting unverified field port cables PM354 Master Port Card Upgrade TekTone recommends unit be sent to factory for PM354 upgrade Tek Tone assumes no responsibility for damage caused by improper connections made in the field NOTE This component requires that a PK305 A Supplemen tal Power Supply be connected to the central equipment device This upgrade enables the central equipment to support an additional 4 master stations Configure the jumpers on the card properly as shown in Figure 42 PM352 and PM354 Jumper Settings Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 61 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Maintenance Instructions Turn off the NC351 A Central Equipment Remove 4 screws and remove the central equipment chassis cover Refer to Figure 40 NC351 A 2 Internal Hardware Diagram for card location and orientation Remove two cover plates and retain mounting bolts Refer to
114. ated e f master power is cycled the master will request entry of an ID after it com pletes the boot process continued Bringing the Master Station Online e Connect power to the NC304 power connector and wait for the master station to boot The message IDENTIFYING OTHER MASTER STATIONS PLEASE WAIT will be displayed in red along with the master station information box This mes sage will clear within 2 minutes Speed up the process by pressing the Master Seek button on the central equipment refer to Figure 40 N C351 A 2 Internal Hardware Diagram The message READY TO ASSIGN MASTER ID CONTINUE will be dis played in white Assign the master ID refer to the System Operation Configu ration and Programming section specifically Set Master ID function NOTE If the master station already has an ID programmed into it from a previous opera tion it will automatically come up with that ID This ID can be changed by using the Set Master ID function e The master station should come online top line of text on monitor will change from gray to white with no fault indications within 2 minutes The Master Seek button can be pressed to shorten this time If an event printer is connected to the system the message MASTER master gt ONLINE will be printed e Perform the Restore Local Database function refer to System Operation Con figuration and Programming section e If this is the first time the master is powered
115. atient stations and are subject to the same environmental requirements RY350B Multi Channel Relay RY350B provides for the selection of entertainment program sources by the patient via TekTone pillow speakers with radio button R series SF301DIG or SF401DIG in conjunction with IR3 1 1 series IR319 series IR312 series or IR320 series patient stations IR312 series and IR320 series stations require two RY350B relays The device has six circuit positions and allows 4 radio channel inputs the remaining two channels are reserved for the off position and the TV audio source The RY350B electron ics are mounted on a flame retardant ABS plastic panel It uses the same housings as the IR3xx series stations The RY350B requires a separate 12 VDC power source 1 2 Watt per device Locate the RY350B within 25 of the associated patient station with access to the facility s radio audio cable lines The environment for the RY350B is 10 40 C with relative humidity not exceeding 80 Refer to Figure 35 RY350B Wiring Diagram for specific connection information Refer to IR3xx series Station General Information for housing information RY351B Hill Rom SideCom Adapter The RY351B provides an interface for the Hill Rom SideCom bed to the IR311 series IR319 series IR312 series requires two RY351B and IR320 series requires two RY351B patient stations This enables the intercom call place ment indication and in use indicati
116. ation section of System Troubleshooting Guide for port swapping information IR3xx series Patient Station has a constant Out message Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Verify that the call cord is properly inserted Swap test the call cord with another known good call cord Swap test the patient station with another known good patient station IL715 Tek CARE NC300 TI Manual 67 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Symptoms and Suggestions continued IR3xx series Patient Station that has been installed is not recognized by the system e The installer will need to perform the Detect System Stations command from the System Functions menu see System Configuration and Programming for de tails IR310 series Staff Station is placing Calls IR310 series station has a special routine call feature that is triggered by turning on dipswitch 7 If this feature is not desired the dipswitch must be turned off NOTE This will effectively change the station s address triggering a comm fault so the Detect System Stations command must be run from the System Functions menu as per the System Configuration and Programming section to complete the change process IR315 series Duty Station or LI386 series Dome Zone Lamp is not annunciatin
117. board Section will not work on the master stations involved in the transfer process sending transfer or receiving transfer These functions are intentionally locked out in transfer mode 0 MSTR TI Fault Tone Off This function is only displayed if an NC304 NC304LCD Master Station or NC364A Telephone Interface is in a fault mode Therefore this feature is not shown in Figure 17 Menu Map Selecting this 26 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Programming using NC304 function silences a telephone interface fault tone but does not eliminate visual fault indications This option is no longer available NC304LCD Master Stations View Menus Press the MENU button and then press 1 This menu provides functions to continued review the various system devices and their associated configurations When a menu selec tion is made the system displays the appropriate information Not all information is visible on one screen Pressing the key will page down to display additional information 1 View Remote Stations This displays a station information box Entering a room and bed number causes that room s information to be displayed for review 2 View Master Station This displays the ma
118. dalone Code Station is not placing 22 4 0 70 SF350B Nurse Aide Presence Station is not registering OF 1S not working correctly E 71 SF250 Staff Presence Station is not registering or is not working correctly 71 Event Printing Sample 0 72 Menu Map Figure 17 73 System Programming Sheets Port 1 through Port 8 eere 74 Illustrations amp Wiring Diagrams Figure 1 NC304LCD Master Station 1 Figure2 NC304 Master Station rear view of cabinet 2 2 NC3006 Master Station egere cies cipe Due aee cipe 3 Figure 2b NC306 Master Station rear view of cabinet 5 Figure 3 NC313 VGA Monitor eite petere entente ate eure ie shrub pnis 5 Figure NC315 LCD VGA Monitor eee reete tbe sits egi i etel 8 Figure4 IR301 series Single Patient Station 17 Figure5 IR302 series Dual Patient Station 2 17 Figure6 IR311 series Single Patient Station 17 Figure7 IR312 series Dual Patient Station 18 Figure8 IR318 series Single Patient Station seen 18 Figure8a SF380 series Single Patient Station 2 18 Figure 8b IR319 series Single Patient Station 18 Fig
119. e Selecting this menu option provides these three functions 1 Set All Calls ASSIGNED Sets all call types Routine Code etc active for display 2 Set Calls UNASSIGNED Sets all call types Routine Code etc inactive for display NOTE This command disables all system indication of station calls Verify that call displays are properly set after programming is completed A P Toggle Response Status Sets the selected call type active for display according to the following list A Code Hie Emergency Monitor Bath Cord Out Priority Duty Personal Attention Routine Staff K P Currently reserved for custom applications momunugunau Stat Nurse Aide call types are not selectable for this function This function may be performed multiple times to activate several types of call displays 6 Global Priority Change Selecting this menu option provides these three functions 1 Set Stations to ROUTINE Sets all stations to Routine call level 2 Set Stations to PERSONAL ATTN Sets all stations to Personal Attention call level 3 Set Stations to PRIORITY Sets all stations to Priority call level Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE 30071 Manual 37 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration a
120. e could result in a dangerous shock Using a small slotted screwdriver remove the fuse plate from the power entry module e Remove the old fuse from the holder and insert a new fuse e Reinsert the fuse plate into the power entry module e Reconnect power to the central equipment IR301 series IR302 series IR319 series IR320 series or SF380 series Patient Station Call cords may be replaced if a problem is encountered To do so perform the following steps remove the call cord firmly grip the plug and pull straight away from the patient station insert the new call cord hold the plug and push the end straight into the call cord jack on the patient station e Testthe cord by pressing the button on the other end This should initiate a call and light the call indicator Press the reset button on the patient station to reset the call Observe the station for 10 seconds to ensure that no cord out call occurs IR311 series or IR312 series Patient Station Call cords and or pillow speakers may be replaced if a problem is encountered To do so perform the following steps e remove the call cord or pillow speaker firmly grip the plug and depress the locking tab Pull straight away from the patient station e insert the new call cord or pillow speaker hold the plug and push the end straight onto the call cord jack on the patient station e Test the call cord or pillow speaker respectively by depressing th
121. e CE for further direct testing NC315 NC313 Monitor is not displaying VGA signal e Verify that the monitor is turned on e Verify that the VGA monitor is connected to live 115 VAC computer grade out let e Verify that VGA cable from the monitor is plugged into the NC304 Master Station VGA Port NC315 NC313 Monitor power indicator is amber e Thisindicator turns from green to amber when there is no video signal in Check the video signal source and connections NC351 A or NC351 A 2 Central Equipment makes a loud buzzing noise shortly after power up internal relay is chattering e Power NC351 A or NC351 A 2 down e Check for 12 VDC line in the field wiring for a ground short Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual 69 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Symptoms and Suggestions continued Pillow Speaker Intercom is not working and audio is coming from the patient station e Verify that the pillow speaker is an SF301PI series SF401PI series SF401P2L SF301DIG SF401DIG or SF41 series device e Verify that the pillow speaker is properly inserted into the associated 8P8C or DIN jack Also check the pins inside the jack for signs of bending that might prevent all connections from being made e the pillow speaker in another r
122. e Call Settings 2 Assign Pagers to Rooms 3 Local Printing Only 4 Local Paging Only 5 Central Paging Local Prn 6 Transmit Resets to Pagers 7 Enabled Extended Printing programmed Master Station to Central Eq STATION PROGRAMMING 1 Program Room ID 2 Station On Offline 3 Station Privacy On Off 4 Station Paging On Off 5 Program Custom Label 1 6 Program Custom Label 2 7 Program Station Zones 8 Station Priority 9 Duty Station Call Response 2 a a info leedan com Toll Free 1 800 231 1414 Programs Room ID Sets Station On Offline Sets Station Privacy On Off Sets Station Paging On Off Programs Custom Label Programs Custom Label 2 Programs Station 5 Zones 8 Seis Station s Priority Level 9 Sets Duty Station s Call Responses Enables Central Paging with Local Printing 8 User Names and Passwords L Toggles state when selected Dialing Methods 1 Normal Dialing 2 3 Digit Dialing 3 4 Digit Dialing 9 Future Expansion Function 2 Set Overtimes 1 Staff Routine Duty 2 Monitor VAN 3 Bath 4 5 Code 6 6 Fire 7 Requests ma QN VAAN 4 5 state when selected AA 5 System will reboot 6 A V 7 petects new or removed stations X 8 Restor
123. e and Troubleshooting System Installation Equipment Descriptions Requirements and Locations continued series Duty Station the light functions as a zone light The LI series dome lights use the Steel City H2BD backbox with a 2GC plaster ring refer to Figure 20 for mounting The minimum dimensions for the backbox must be not less than 4 x4 x144 and the minimum clearance from current carrying parts to dead metal parts must be no less than 0 5 The dome light must be located above or beside the doorway of the associated room and must be mounted so that unobstructed visibility is provided When being used as a zone light the LI380 must be mounted at corridor heads or junctions so that facility staff members can readily identify the associated zone area The 11380 must be within 50 of the patient station it is connected to The LI380 requires a specific jumper connection to be made from pin 1 of the 8 pin connector to pin 6 of the 15 pin connector on the associated patient station to disable the lamp fault detection circuitry of the associated IR3xx series station it is connected to refer to Figure 31 IR3xx series Connections to Peripheral Devices The operating environment for the 1138015 10 40 with relative humidity not exceeding 80 See Wiring Installation section for additional details L1384A Supervised Dome Light The 1384 provides the same functionality as the 11380 and includes supervisory circuitry to monitor the lamps Wh
124. e button on the other end or the red nurse call button This should initiate a call and light the call 60 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Maintenance Instructions indicator Press the reset button on the patient station to reset the call Observe the station for 10 seconds to ensure that a cord out call does not occur L1380 LI384A and LI386 series Dome Zone Lights Lamp bulbs must be replaced if they no longer light To do so perform the following steps e Remove the light cover lens by gripping it firmly squeezing the sides and pulling it straight off the base plate e Remove the bulb by grasping the glass portion gently so as not to break it Push inwards rotate it counterclockwise and pull it straight away from the metal socket facolor bulb cover is used remove and transfer it to the new bulb e Hold the new bulb by the glass portion gently so as not to break it Push it straight into the new socket and rotate it clockwise e Replace the cover lens e Test the lamps by triggering the appropriate call to illuminate the new bulb refer to the System Operation Instructions for details PK305 A Supplemental Power Supply Upgrade NOTE This component must only be added if the system is being upgraded with a PM352 Station
125. e identical to the IR301 series and IR302 series with the exception of the jack type and added pillow speaker function control lines The jacks are 8P8C type one for the IR311 series and two for the IR312 series Additional headers are provided for specific pillow speaker only connections one for the IR31 1 and two for the IR312 series refer to Figure 38 6 amp 7 PIN Connector Outputs for IR3xx series Stations These stations can interface with the PM311C PM312C Intercom Modules and the PM321B PM322B Lamp Control Modules See IR3xx series Station General Information for additional details Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual d 49 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Descriptions Requirements and Locations continued IR319 series Single IR320 series Dual Patient Stations The IR319 series and IR320 series are identical to the IR301 series and IR302 series with the exception of the jack type and added pillow speaker function control lines The jacks are DIN type one for the IR319 series and two for the IR320 series Additional headers are provided for specific pillow speaker only connections one for the IR319 series and two for the IR320 series refer to Figure 38 6 amp 7 PIN Connector Outputs for IR3xx series Stations Th
126. e rh 26 9 Master Call Transfer isseire eremi PRO ERR ODER 26 OMSTR TI Fault Tone Off 5 terree cure opus eter tte teet 26 View UU Ese 27 1 View Remote Stations pb vea Ue nep 27 2 View Master SEatIOD iod it re E FERREA TERRE RE 27 ERE UAI 27 Reconfipiration eiit enr Hr ERREUR ree iere 27 Programa te rare pe pepe ves pep Ha Reyes 27 2 Program reto n Hr er HO ERI CARES ERE 27 3 Transmit Database eite reete etre ein E spat 27 4 Prosram Pager Print iri etr 27 5 Set Password Levels ieri torre PUER RE Dee eripe 27 6 Set Username PassWOtd on te re rm ENESE ERE 27 7 Enable Bedout Call 2 ee ttt eet een 27 5 Alternate te E e EAE HERE EE 27 9 Program Roving Phone 28 System dre e 28 Set amp Date uterentur e 28 2 Enter Timeout for 22 2240 28 Slots E E 28 4 1 12 24 Hour eret tr cemere 28 5 Rebot Entire System 28 6 Restore Local Database
127. edan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 NC304LCD Master Operation continued This function can be activated if other calls are waiting but will be overridden by higher priority calls If the patient station being called is in privacy mode the master station will not be able to listen to the room station Place a Call to Another Master Station e Enter the master station number 1 8 on the keypad and pick up the handset If the master station is already in communication a PORT BUSY message will appear The user must enter only the single digit master number with no preceding or following zeros e Wait for the other master station to respond and then speak and listen as desired e Hang up the handset when finished The push to talk feature may be used in lieu of the handset if desired Instead of picking up the handset push the TALK white button to initiate the call to the other master station Once the call is connected press TALK to speak and release to listen Receive a Call from Another Master Station e message box will appear on the screen indicating which master is calling e Pick up the handset and then speak and listen as desired e Hang up the handset when finished The push to talk feature may be used in lieu of the handset if desired Instead of picking up the handset push the TALK white
128. efaults menu function see System Configuration and Programming section 3 Normally off Turn on if NC364A Telephone Interface is connected to the system 4 Normally off If turned on before booting it allows the system to run with no masters Operation will be slower and masters will be detected as they are connected 5 Normally off Turn on to support Versus system 6 Off do not change 7 Off do not change PM354 Master Port Card Refer to Figure 42 PM352 and PM354 Jumper Settings for jumper settings 58 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Test Instructions This section provides guidelines for testing the Tek CARE NC300 TI system As mentioned previously we recommend that the installer connect and test the system in sections to allow for easier identification of problem locations Before testing a system perform a complete walk through of the facility and be certain to e verify that all components of the system to be tested are completely installed e verify that all patient stations that require them have call cords attached e verify that all pull cord or hand pull stations are in the Reset position Using the System Operating Instructions section for reference activate and observe the system operation f
129. en a lamp fails the system indicates a lamp fault for the associated room location The wire jumper mentioned in the LI380 information is not required See the LI380 Dome Light information for location and environmental requirements L1386 series Dome Zone Light The LI386 series provides the same indication functional ity as the LI384A and includes support electronics to make it an addressable device This device is suitable for stand alone equipment applications and zone indication applications NOTE This device does not support all of the standard peripheral devices refer to Figure 33 LI386 series Dome Zone Light Wiring Diagram Turning on dipswitch 7 activates the zone indication feature See the LI380 Dome Light information for location and environmental requirements Figure 21 Mounting SF Series Stations SF Series Peripheral Devices General Information The SF series peripheral devices electronics are mounted on flame retardant ABS plastic faceplates SF series devices must be mounted within 50 of the patient station to which it will be connected They are mounted on single gang rings or boxes see Figure 21 minimum ring opening not to be less than 134 x 234 Nylon mounting screws are provided with all SF series peripheral devices to ensure compliance to the latest UL 1069 requirements which now include ESD testing The minimum clearance from current carrying parts to dead metal parts must be no less than 0 5 Plu
130. en as desired e Press the RESET black button or hang up the handset when finished Medium priority high priority and personal attention calls must be reset at point of origin Answer a Call Selectively e Enter room number and bed number for the desired call and press the TALK white button or pick up the handset The call tone will be silenced and communi cation to the room will be established If the pre announce call tone is active a one second tone will be heard at the master and patient stations when the TALK button is pressed or when the handset is picked up e Press TALK when speaking and release to listen or if using the handset speak and listen as desired e Press the RESET black button or hang up the handset when finished Medium priority high priority and personal attention calls must be reset at point of origin Once a call has been answered the user can place it on hold by pressing the PAGE gray key On hold status will be indicated by the room number being displayed on the top of the screen in yellow If the handset is in use it must be hung up This allows the user to close the audio connection to the room they were speaking to but not cancel the call Once done the user can handle another call hang up the handset and then return to the previous call by pressing PAGE and then pressing TALK or picking up the handset If the call is manu ally selected and reset the page indicator a
131. er Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 75 Port 2 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8200 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8201 8202 8203 8204 8205 8206 8207 8208 8209 8210 8211 8212 8213 8214 8215 8216 8217 8218 8219 8220 8221 8222 8223 8224 8225 8226 8227 8228 8229 8230 8231 Example of how information appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 7
132. er The default station number consists of four digits The first digit is 0 and is assigned by the software The next digit is the port that the device is plugged into ranging from to 8 The final two digits are the station address based on the dipswitch setting on the actual device For example a station with a dipswitch address value of 18 from the previous example that is plugged into station port 4 of the central equipment has an address of 0418 0 is assigned port 4 dipswitch value of 18 IR315 series Duty Station In addition to the dipswitch address settings the IR315 series also has a tone control adjustment via three pin header to set annunciation tone levels Refer to Figure 24 for header settings IR315C E 4 IR315B F Ld CURE 51 5101 102 ME 3 HEADER Pu TONE UOLUME OPEN LOW VOLUME SHORTED MEDIUM UOLUME C B SHORTED HIGH VOLUME Figure 24 IR315 series Duty Station Layout IL715 Tek CARE NC300 TI Manual 57 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Configuration and Settings continued SF380A Single Patient Station Refer to Figure 47 SF380A Wiring Diagram for dipswitch settings Note SF380 series stations must be programmed for Personal Attn Priori
133. ered by the application of the 12 VDC line refer to Voltage Readings in this section for more details The device can be directly connected for testing and may also be swap tested with another known good device for verification IL715 Tek CARE NC300 TI Manual 71 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting Event Printing Sample 03021 TESTCALL16 CHARS ROUTINE CALL 01 31 09 12 eds 03022 ROUTINE CALL 01 31 09 13 03021 TESTCALL16 CHARS ROUTINE RESET 01 31 09 13 Mur 93022 ROUTINE RESET 01 31 09 13 03011 CALL 01 31 09 13 T 03011 BATH RESET 01 31 09 14 ag bs ound 01111 STAFF CALL 01 31 09 14 er edet ed Xe 01111 STAFF RESET 01 31 09 14 p rem 02111 STAFF CALL 01 31 09 14 UB ere me aun 02111 STAFF RESET 01 31 09 14 Be ea Master 5 NURSE FLLW ON 01 31 09 14 ABCDEFGHIJKLMNOP Master 5 NURSE FLLW OFF 01 31 09 14 ABCDEFGHIJKLMNOP 72 IL7 1 5 Tek CARE NC300 J Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved MAIN MENU 1 View System Settings 2 Reconfiguration 3 System Functions 4 System Diagnostics 5 Execute a Custom Page 6 Enable PS 2 Keyboard 7 Initiate Locator Link 8 Master Instant Messaging 9 Master Call Transfer www leedan com 2 VIEW MENUS 1 View Remote Stations 2 View Master Statio
134. es defaults Local database will be restored Y Master Information 5 Password Level Requirements 6 Enables Reset Suppression ae oggles state when selected 1 Enables Normal Dialing 2 3 Digit Dialing 3 Enables 4 Digit Dialing 1 18er Time Set Box 24 hour format 2 Set Date 2 Minutes box 1 Minutes box Minutes box Minutes Minutes box Minutes box Minutes box Displays incoming call debugging information from stations in coded format Displays enabled dialing method Figure 17 Menu IL715 Tek CARE NC300 TI Manual 73 Port 1 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8100 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A 16 characters Label B Zones 16 characters A P All 8101 8102 8103 8104 8105 8106 8107 8108 8109 8110 8111 8112 8113 8114 8115 8116 8117 8118 8119 8120 8121 8122 8123 8124 8125 8126 8127 8128 8129 8130 8131 Example of how information appears on View Station menu 8101 2501 112
135. escriptions Requirements and Locations continued stations must be located within 1000 feet of the NC351 A or NC351 A 2 and so that furniture curtains and other features do not interfere with audio communication See Wir ing Diagrams section for additional requirements NOTE There are additional guidelines for station location in the wiring installation section The operating environment for the IR3xx series stations is 10 40 C with relative humidity not exceeding 80 See Wiring In stallation section for additional information IR300 series Multipurpose Station The IR300 series Multipurpose Station serves as an address point for stand alone peripheral device applications It has no external controls but does have additional control connections brought out to an additional header refer to Figure 38 6 amp 7 PIN Connector Outputs for IR3xx series Stations Activate a special feature on the IR300 series station only by turning on dipswitch 7 to allow the device to operate its dome lamp outputs as zone lamps for zone annunciation The IR300 series must be located central to the various peripheral devices that are con nected to it See IR3xx series Station General Information for additional details Figure 19 Mounting IR Series Stations 019 Remote Speaker Microphone Station The 019 is used in conjunction with the IR300 series station to provide a ceiling mounted or remotely mounted speaker micro phone The IRO
136. ese stations can interface with the PM311C PM312C Intercom Modules and the PM321B PM322B Lamp Control Modules See IR3xx series Station General Information for additional details PM311C PM312C Pillow Speaker Intercom Modules The PM311C for IR311 series or IR319 series and PM312C for IR312 series or IR320 series modules connect to the patient station and allow the nurse call system audio to be redirected from the patient station to the pillow speaker connected to it SF301PI series SF301 DIG SF401DIG or SF41 series pillow speakers are required for this application If the connected call cord or pillow speaker does not support this function the audio reverts back to the patient station The modules plug directly onto the back of patient stations and are subject to the same environmental requirements PM321B PM322B Light Control Modules The PM321B for IR31 1 series or IR319 series and PM322B for IR312 series or IR320 series modules allow SF301PL series SF301DIG SF401DIG or SF41 series pillow speakers to activate control relays that can be linked via dry contacts to control overhead and table lighting The control relays are brought out on a separate header Refer to Figure 36 PM321B PM322B Lamp Module Wiring Diagram WARNING Connect only Class 2 Power Limited circuits in accordance with ANSI NFPA 70 ANSUNFPA 99 and ANSI UL 1069 to the PM321B or PM322B If in doubt contact the factory The modules plug directly onto the back of p
137. f Code calls i e CODE could be changed to CRASH CART 1 Edit Message FIRE This function allows users to alter the displayed description of Fire calls 2 Edit Message EMERGENCY This function allows users to alter the displayed description of Emergency calls 3 Edit Message MONITOR This function allows users to alter the displayed de scription of Monitor calls 4 Edit Message BATH This function allows users to alter the displayed description of Bath calls 38 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Station Database Functions continued 5 Edit Message CORD OUT This function allows users to alter the displayed de scription of Cord Out calls 6 Edit Message PRIORITY This function allows users to alter the displayed descrip tion of Priority calls 7 Edit Message DUTY This function allows users to alter the displayed description of Duty calls 8 Edit Message PERS ATTN This function allows users to alter the displayed description of Personal Attention calls 9 Edit Message STAT REQUEST This function allows users to alter the displayed description of Stat Request calls A Edit Message NURSE REQUEST This function allows users to alter the displayed description of Nurse Request calls B Edit
138. f installed To Cancel a Call Push the red lever to the up position Calls must be reset at the point of origin Call Placed Light Emergency Pull Down Reset Lever Guide Tab for Cord Call Cord optional Figure 14 SF337C Water Resistant Pull Pull Cord Bath Station SF340B and SF381 Pull Pull Cord Bath Station Operation The SF340B and SF381 devices function in the same manner as the SF337C but are not water resistant SF341B and SF382 Code Call Station Operation Pull Down Reset Lever The pull down reset lever is used to place and reset code priority calls Call Placed Light The red light flashes to indicate call placement To Place a Call Pull on the blue lever To Cancel a Call Push the blue lever to the position Calls must be reset at the point of origin 22 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions SF341B and SF382 Tene Uk Call Placed Light Code Call Station Operation o Code Pull Down Reset Lever continued 2 Figure 15 SF341B and SF382 Code Call Station SF350B Nurse Aide Presence Nurse Registration Button The nurse registration b
139. for Per sonal Attn Priority Level 9 Duty Station Call Response Controls the types of calls that the duty station will respond to The following information is also displayed in the station information box Port Connection Hardware defined by which port stations are connected to on the CE Address Hardware defined by the dipswitch settings on the individual pa tient station e Priority Status may also be changed on this screen by pressing the Priority blue key on the master station Press the Priority key until the desired status is displayed Pager Menu Press MENU press 2 and then press 4 This menu provides access to the various functions for local radio paging applications The system can support up to 48 individual radio pagers Default pager numbers 1 cap codes 400 447 1 Pager Zone Call Settings This function is used to set the zone assignments A through P and call response types for a specific radio pager 2 Assign Pagers to Rooms This function allows any or all of the 48 radio pagers to be assigned to a specific room 3 Local Printing Only 4 Local Paging Only 5 Central Paging Local Prn These three menu functions work together and only one of them may be active at any time The active function is indicated by gray text graying out The op tions that are not active are displayed in normal text 3 Local Printing Only sends the data generated and relevant to the master s
140. g calls e This is a software controlled feature and is described in the System Configura tion and Programming section The duty station or dome zone lamp must have the same zones active as the zones that are to be annunciated by the device POLLING PROCESSOR FAIL indication e This indicates that there has been a processor failure on the PM353 module within the NC351 A or NC351 A 2 Central Equipment e Reset the central equipment e Power down the system and re seat all of the internal modules Lamp Fault Indication Determine the type of lamp being used with the station reporting the lamp fault supervised or unsupervised e Ifthe lamp is supervised check the four bulbs for open filaments This can also be verified by swap testing the bulbs with known good bulbs If all four bulbs are intact verify the connection to the Lamp Fault Input blue wire on the 15 pin peripheral connector on the associated patient station During normal operation the supervised dome lamp provides a steady 24 VDC input to prevent the lamp fault from being triggered This ceases when a filament opens e Ifthe lamp is unsupervised check the connection from the Lamp Fault Input to the 24 VDC common wire If this connection is present verify its continuity If the voltage is present swap test the patient station with a known good device LI380 series Lamp is not lighting e Verify that the bulb filaments are not broken or open This can also be
141. g on connectors are provided for easy installation See Wiring Installation section for additional details SF337C Bath Emergency Switch The SF337C allows patients to initiate a bath call to inform staff members that they require assistance in bathroom or restroom areas The de vice is designed to be mounted in wet areas when properly installed using the included gaskets for the panel and screws The device can be activated by hand with the red pull down lever or by pull cord if installed It also provides a call placed indicator 52 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Descriptions Requirements and Locations continued This device is typically located in toilet bath and shower areas and is mounted at a height convenient for use If the device is being mounted to a tile wall or other irregular surface the installer must provide extra sealant to fill tile seam points or other gaps If the device is being used with pull cord activation the included cord must be installed through the guide tab and red pull down lever and secured with a double knot Mounting location and cord length must be such that a prone patient can reach the call cord to activate the device The operat ing environment for the SF337C is 10 4
142. ginning of this section Crtl Key No function Windows Key No function Alt Key No function Space Bar As labeled see information at the beginning of this section A Z Keys As labeled __ Key As labeled As labeled I Key As labeled Backspace Key This acts just as the key on the master station It allows the user to back up through the menus and the programming fields Key As labeled 1 Key As labeled Key Do not use Key Do not use lt Key Do not use gt Key Do not use Key Do not use Enter Key This acts like the master station s key It is used to accept and save most functions Insert Key No function Delete Key No function Home Key No function End Key No function Page Up Down Keys No function Arrow Keys No function Num Lock Key This must always be active LED Key Do not use Key See Backspace Key functions Prt Scrn SysRq Key No function Scroll Lock Key No function Pause Break Key Do not use Num Lock LED This must always be on Caps Lock LED This must always be on Scroll Lock LED This must be off 32 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System C
143. grammable system configuration and information tools These functions permit easy communication between facility staff and patients as well as between staff members The master station and VGA monitor comprise the nursing control station where the patient calls are registered and displayed in order of priority and time of origin The control station provides features to monitor staff as well as all patient call activity with an easy to use interface for programming the master system and remote station configurations These features will be reviewed in greater detail in the System Operating Instructions and Sys tem Configuration and Programming sections The system is completed by a variety of patient stations and peripheral devices to meet all staff and patient needs The equipment uses a simplified wiring scheme and plug in modu lar components allowing them to be expanded and interchanged as needed in existing and new facilities x IL715 Tek CARE NC300 TI Manual Copyright TekTone Sound amp Signal M g Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 A Word about ESD Electrostatic Discharge What Is It Static electricity is a result of triboelectric charging of two dissimilar noncon ductive materials that are rubbed together such as rubbing your feet on a carpet on a cold winter day or in a dry climate The resulting charge is detected when you reach out to touch a doorknob or some other meta
144. he NC304 Master Station for easier data entry This must only be performed by qualified admin istrative personnel The keyboard is used to edit data and to enter custom radio paging messages and must not be used to respond to patient calls or for similar nurse call functions NOTE While using the keyboard entries are case sensitive Zone letters and alpha characters used in room and bed numbers must all be capitalized because the master station console cannot generate lower case letters Certain keys on the following list must never be used and are so indi cated such as the comma apostrophe colon semicolon and slash The space bar and shifted characters such as and must not be used in room numbers because they cannot be generated at the master station These characters may be used in room labels Esc Key This acts just as the RESET black key does on the master station It cancels most functions and escape menu activities F1 Key This acts just as the MENU blue key does on the master station It displays the Main Menu F2 F10 Keys No function Key Uploads or downloads the station database to a laptop computer see following section F12 Key Updates software see following section 1 0 Number Keys As labeled Key As labeled Tab No function Caps Lock Key Do not use see information at the beginning of this section Shift Key Do not use see information at the be
145. he desired zone letter A P Since all zones are letters the master station will automatically activate the ALPHA white key enabling the alternate alpha characters printed on the master s buttons If a port or a station within the specified zone is already in use by another master station a PORT BUSY message will appear 10 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 NC304LCD Master Operation continued Press the TALK white button to speak or pick up the handset and speak Press the RESET black button when finished The ability to listen is disabled when this function is engaged Page All Assigned Zones Press the PAGE gray button twice If a port or a station within the specified zones is already in use by another master station a PORT BUSY message will appear Press the TALK white button to speak or pick up the handset and speak as desired Press the RESET black button when finished The ability to listen is disabled when this function is engaged Page Nurse Aide by Presence Registration Press the PAGE gray button and then press the ALPHA white button Press the NURSE green or AIDE yellow button and then press
146. he provided cable that interconnects the master station to the provided wall plate jack The wall plate is connected to the central equipment via field wiring as described later in this manual Power Connector This connector is where the included PK304 Power Supply is con nected to the master station PS 2 Keyboard Port This port is used to connect a PC type keyboard for entering system data and settings as an alternate to using the master station See Keyboard Functions later in Part 1 Parallel Port This port provides a connection point for UL 1069 Listed parallel devices Reset Switch not shown in diagram On the underside of the master station is an access hole with a visible microswitch inside Momentarily pressing this microswitch will reset soft boot the master station NC306 Master Station Controls and Indicators Function Keys Hookswitch Selector Switches Handset Microphone Volume Control Tray Fault Light Speaker Call Level Indicators Figure 2a NC306 Master Station Function buttons Most function buttons perform different tasks depending whether a selector button is pushed first Refer to Figure 46 Keypad for NC306 Only the function button is pushed TALK Gray Controls loudspeaker audio press to talk and release to listen PRIVACY Red Shows which stations have privacy set FOLLOW Orange Initiates Nurse Follower operations PRIORITY Yellow Shows which stations have person
147. ic menu functions to assist in trouble shooting The Extended Printing function is very useful for tracking master menu activity when troubleshooting The Diagnostics menu also provides several functions for trouble shooting Refer to the System Configuration and Programming section for details Connect a computer or laptop running MS Windows HyperTerminal directly to the central equipment s central event printing port and connect an NC306 or NC304LCD master directly to the central equipment With this setup specifics on fault conditions and system activity are displayed on the computer screen in real time making initial setup and troubleshooting easier Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE 30071 Manual 63 www l eedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide System Event Logging Components Required continued e personal or laptop computer with a serial port A terminal emulator program capable of logging text received via the serial port to a file A standard DB9 null modem or crossover cable Using a Generic Terminal Emulator Program Connect the computer serial port to the PM454 event logging port Configure the terminal emulator for 9600 bits per second 8 bit data 1 stop bit and no parity If flow control settings exist set to no flow control Connect if the p
148. iguration and Programming section in Part 1 of this manual for set up information Internal adjustment controls are provided for field ad justment of Audio In clockwise to adjust louder Tone Level clockwise to adjust louder and Audio Out counterclockwise to adjust louder if the site has specific needs that re quire changes from the factory settings The Audio Out control must never be set to less than the half position If the master audio is too loud at the patient station refer to Figure 40 NC351 A 2 Internal Hardware Diagram for additional controls to adjust A reset switch is present and is located on the bottom of the master station and is accessible by one of the openings there It is a momentary microswitch that can be pressed by any small nonmetallic tool Pressing this switch will reset the master station Refer to Figure 22 for physical locations of adjustment potentiometers mnpnmmm AE ijo o 8 Cin Mg 1 Zh 0 of CH SD po 7 i oo E F1 Audio Out Adjust Counter Clockwise for Louder HR 0 Ls Tone Level Adjust Ug Clockwise for Louder H Audio In Adjust v Clockwise Louder is hn
149. ile discharging static electricity on the body hold a metal object such as a key and use that object to contact the grounded surface Ground the bed and use antistatic mattress covers in contact with the bed frame For safety it may be desirable to make the ground connection through a 1 megohm resistor Nursing staff must be trained to disconnect and reconnect the ground whenever beds have to be moved Use grounded appliances and equipment near nurse call systems The use of approved electrical equipment will usually take care of this This information is provided to make you aware of ESD problems so that precautions may be taken to avoid damage and disruption of system operation Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE Manual xi www leedan com info leedan com Toll Free 1 800 231 1414 xii IL715 Tek CARE NC300 TI Manual Copyright TekTone Sound 8 Signal M g Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions This section provides complete operating instructions for all Tek CARE NC300 TI Sys tem Equipment as well as drawing references for use in locating and describing all controls and indicators System operators must read the following operating instructions concerning system equipment and terms used in conjunction with the equipment
150. is pressed in conjunction with the Adjustment the monitor will be returned to default settings Select Press to select the desired monitor adjustment parameter indicated by the LED and color Contrast Brightness LED When lit green the contrast parameter is selected When lit amber the brightness parameter is selected Horizontal Position Horizontal Size LED When lit green the horizontal position pa rameter is selected When lit amber the horizontal size parameter is selected Vertical Position Vertical Size LED When lit green the vertical position parameter is selected When lit amber the vertical size parameter is selected Pincushion Trapezoid LED When lit green the pincushion parameter is selected When lit amber the trapezoid parameter is selected Primary Master Indicator A double asterisk indicates that the associated master station is the primary master station on the system also known as master address 1 A single asterisk indicates that the associated master station is not the primary master station Room Column Room numbers for calls are displayed in this column Label Column Labels assigned to rooms are displayed in this column when a call is placed Call Column The type of call placed is displayed here Time Column The time the call was placed is displayed here Nurse Column Nurse presence registry and nurse requests are displayed in this column Aide Column Aide presence registry and aide
151. l Troubleshooting Techniques sese 63 System 2 oot rim rtr tei PE Er PREDA S ERR REC PARLE Rer SES 63 Voltage Readings terre ee terere soe te eee EE en ute 64 Master Station Connections ersen sirisser tee ier isinir hoire nene 64 Patient Station Connections eese yt erae le tie 65 Standalone Bath and Code Station Connections 2 67 Symptoms and Suggestions 67 Code Fault Indication SF341B sees 67 Comm Fault Indication patient station fault eese 67 Data or Polling Noise ree Pepe Eee 67 019 has no audio communications esee 67 IR3xx series Patient Station is not placing calls 67 IR3xx series Patient Station has a constant Cord Out message 67 IR3xx series Patient Station that has been installed 15 NOt recognized by the System eene teer emnt ee tte dna 68 IR310 series Staff Station is placing Routine Calls 44 24224 68 IR315 series Duty Station or LI386 A B C Dome Zone Lamp IS not annunciating calls te rere ar ie RH RE 68 POLLING PROCESSOR FAIL indication eee 68 Lamp Fault Indication erret terre ER RR E etre ne HER soos 68 LI380 senes Lamp 1s not lighting
152. l is furnished for informational use only is subject to change without notice and should not be construed as a commitment by TekTone Sound amp Signal Mfg Inc TekTone Sound amp Signal Mfg Inc assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation TekTone the TekTone logo Tek Call Tek Care Tek Check In Tek Com Tek Digicare Tek Door Tek Entry III Tek Guard Tek Micro Tek Micro II Tek MMARS II TekNIOS TekNIOS IL Tek Paging Tek Phone Tek Safe Tek Select II Tek Sentry Tek Sound Tek Status Tek Trio and Tek View are either registered trademarks or trademarks of TekTone Sound amp Signal Mfg Inc in the United States and or other countries other trademarks are the property of their respective owners Tek Tone Sound amp Signal Mfg Inc 277 Industrial Park Road Franklin North Carolina 28734 USA ii IL715 Tek CARE NC300 TI Manual Copyright TekTone Sound 8 Signal M g Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Table of Contents System Introduction 0 0 x A Word about ESD Electrostatic Discharge 4 0 xi Part 1 System Operation Configuration and Programming System Operating Instructions 11 1 NC304 Master Station Controls and Indicators
153. ld occur easily if the locking tab is properly depressed e Insert the cord into a new handset Gently pull on the cord to ensure that the lock ing tab is engaged and the cord does not pull out e Test the new handset by placing a call to a patient station using the handset for communication refer to System Operating Instructions for details The handset cord may also be replaced if a problem is encountered To do so perform the following steps e remove the handset from the cord depress the modular jack s locking tab and pull the cord away from the handset This should occur easily if the locking tab is properly depressed e To remove the cord from the master station base depress the modular jack s lock ing tab and then pull cord away from the master station base This should occur easily if the locking tab is properly depressed e Insert the new cord into the handset Gently pull on the cord to ensure that the locking tab is engaged and the cord does not pull out e Insert the new cord into the master station base Gently pull on the cord to ensure that the locking tab is engaged and the cord does not pull out NC351 A or NC351 A 2 The FZ011 fuse 4A 250 VAC 0 25 x 1 25 in the power entry module may be replaced Refer to drawing 3001 for power entry module location Turn off the central equipment and disconnect 115 VAC power plug WARN ING Failure to disconnect the 115 VAC power prior to replacing the fus
154. le device verify the local room wiring connections and plug on connector for continuity opens shorts and grounds The patient station may also be swap tested with another known good device for verification Data or Polling Noise Verify that common cable shield drain wires have been kept isolated and fed through at splice points At the end of a cable run the shields must be isolated and taped back Noise transference is a cumulative effect and is worsened for each error in connection NOTE The included connection harness pigtail or whip con nector brings the shields together prior to entering the central equipment chassis Thus if an ohmmeter is used to check for continuity between shields the connec tion harness must be removed prior to taking the reading IRO019C has no audio communications Measure the speaker coil resistance with an ohmmeter It must read approximately 45 ohms Directly connect the 019 to the associated IR300 series Multipurpose Station and verify function refer to Figure 38 6 amp 7 PIN Connector Outputs for IR3xx series Stations If it begins to operate the interconnecting wire should be suspect If it does not then swap test the IR300 series station IR3xx series Patient Station is not placing calls Swap test the associated call cord Swap test the patient station with another known good patient station If the problem encompasses an entire port see Comm Fault Indic
155. le to hear audio from the master station Press ENTER to skip to next option or Type 0 and then press ENTER to set Station Priority to Routine or Type 1 and then press ENTER to set Station Priority to Personal Attention or Type 2 and then press ENTER to set Station Priority to Priority Press ENTER to skip to the end or Type the zone letters A P assigned to this station or press 0 zero to assign no zones to this station and press ENTER To save changes press pound and then ENTER or To discard changes just press ENTER 44 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Programming Pagers and Set Point Limits Use this function to assign a specific port and ID number to the first selector key on the master station The master station will then sequentially assign the Remote Stations with the k h 50 valid ions 100 ih si remaining selector keys to the next 50 valid remote stations stations when using a NC306 Master Station NC255 Master Expander continued e TypePL ENTER Type Y or N to indicate presence of an NC255 Master Expander the port number and address of the station to be assigned to the first selector key Type 1 00 to return the master station s button as
156. ll only reactivate after all low priority calls have been cleared Medium and High priority calls will override this and cannot be silenced Emergency Light This is provided only on the duty station and is used to indicate call information from other stations sharing the same zones Priority Signals The duty station provides an additional annunciation device to the Tek CARE NC300 II System It will annunciate call information from other stations that share the same zone s by doing the following Low Priority Calls The call placed light will flash and a tone will be emitted every 8 seconds Medium Priority Calls The emergency light and call placed lights will flash alternately and a repeating tone will be emitted at a half second rate High Priority Calls Stat Service Request The emergency light and call placed light will flash alternately at twice the rate of medium priority calls and a fast repeating tone will be emitted at a quarter second rate Speaker Microphone The speaker microphone is used for voice communications and tone signaling Due to the high sensitivity of the speaker microphone it is not necessary to raise the voice above normal speaking levels to be heard To Place a Call Press the call button The call placed light will flash To Respond to a Call Reply in a normal voice when spoken to To Cancel Call Press the reset button until the call placed LED is extinguished To Silence a Low Priority Call
157. llic object The resulting discharge may only be startling or in severe cases it may even be painful The actual electrical charge is dependant on the materials being rubbed together humidity the rate of separation and other factors What Can It Do While this effect may be disturbing to humans the effect on electronic equipment is often more serious ranging from operational disruption to actual component damage These effects result from the high voltages that may be developed The simple act of walking across a carpet may develop as much as 30 000 volts and changing a bed sheet may create a charge of 100 000 volts or more Such voltages readily cause arcing the spark that can be observed when you grab a doorknob after walking across a carpet etc The arcing is evidence of the discharge path Due to the high voltage involved the discharge current can jump to any nearby metallic or non metallic object If the discharge is to or through an electronic device such as the nurse call system the operation of the device may be affected If the discharge current passes through internal components these components may be damaged or their operation degraded What Can We Do About It The manufacturer of the nurse call equipment has already taken steps to protect the equipment from electrostatic discharge ESD effects However since the cause is not in the equipment but in the environment further measures are required of the installer and the user
158. n 3 View a Zone RECONFIGURATION 4 1 Program Master 2 Program Station 3 Transmit Database 4 Program Pager Print 5 Set Password Levels 6 Set Username Passwd 7 Enable Bedout Call 8 Alternate Dialing 9 Program Roving Phone System Functions 1 Set Time amp Date 3 Monitoring 4 Toggle 12 24 Hour Time BER 5 Reboot Entire System BEN 6 Restore Local Database 7 Detect System Stations 8 Restore System Defaults riDiagnostics 4 1 View System Masters 2 View Station Poll Cycle About Software Versions 5 Check Dialing Method 5 Code amp Message Entry Box 6 Toggles state between membrane switch on the console and the PS 2 keyboard port L 7 Expansion Function _____ Activates Master Instant Messaging Function 9 activates Master Transfer Function Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 2 Enter Timeout for Overtimes Station Information Master Assignments _ HMASTER PROGRAMMING 1 Set Master ID 2 Key Press Tones On Off 4 Assign Master Zones 5 Assign Call Responses 6 Offline Data to Central 3 Toggle Pre Announce Tones Enter Zone Box gt Zone Data will be displayed Sends data from offline o 7 Enter Room Number 1 Pager Zon
159. n Password requirements may be turned on or off for each item listed 6 Set Username Password This menu option allows a user to enter and change usernames and associated passwords A maximum of 20 usernames and passwords can be entered When accessed the user enters his her username If the username entered is new to the system the system jumps to the new username entry section The new user then enters a password in the password box and repeats it in the confirmation box pressing the or ENTER key after each entry If the username entered already exists the system expects the correct password to be entered into the current password box The username and password may then be deleted by pressing the or the BACKSPACE key or they may be changed The factory default system username is ADMIN and the password is X 7 Enable Bedout Call This toggles the enable disable status for bed out calls When enabled this menu option will read Disable Bedout Call When enabled this feature changes a Routine type call to a Bed Out type call if the call placement is held constantly for more than 7 seconds This feature works in conjunction with Hill Rom SideCom type beds and the RY351B Hill Rom Adapter from TekTone NOTE This function can only be set at the primary master station 8 Alternate Dialing This displays the Dialing Methods menu IL715 Tek CARE NC300 TI Manual 27 www leedan com info leedan com Toll Free 1
160. n and Programming Configuration and Programming using NC304 NC304LCD Master Stations This section provides instructions for Tek CARE NC300 Il software configuration and programming This process must be carried out by qualified administrative personnel prior to general staff operation Once completed the information should require minimal program ming changes to comply with periodic facility changes A menu tree is provided in Figure 17 to show all of the available menus functions and how they interrelate It should be used as a reference for each of the menus and functions that are described in this section Each item will be listed by its menu or function name and will be followed by a description All buttons referenced are located on the master station Certain functions will require the use of additional control keys which will be indicated on screen at the bottom of display screen Menu items are selected by pressing the associated number key as indicated To return to the previous menu press the key If usernames and passwords are active the user will be prompted to enter them at appropriate menu transition points Certain critical menu functions require confirmation before execution Prompts will be displayed when necessary NOTE Certain menu functions will MAIN MENU 3 4 Ae 1 View System Settings J Pd 2 Reconfiguration 3 System Functions 4 System Diagnostics 4 5 Execute a Custom
161. n be associated with any station on any port Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 43 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Programming Pagers an The station programming options are in order Assign Station to Selector Button Station ID g rag prog 5 5 s Bed Numbers Station Labels Single Dual Patient Stations Audio Page On Off Online Offline Remote Stations with the 5 Privacy Call Priority and Station Zones The last four functions can also be programmed NC306 Master Station using the NC306 master s keypad continued Type PS ENTER The display will show POINT 0 99 Type the number 0 99 of the selector button to be programmed and press ENTER The LED on that selector button will start flashing and the display will show the physical address of the port and station assigned to that selector button Press ENTER to skip to next option or Type the physical address of the port and station physical address to be assigned to this selector button and press ENTER Example 07 15 ENTER assigns the sta tion on port 7 with dipswitch setting 15 to this selector button Press ENTER to skip to next option or Type the 4 character alphanumeric room ID to be assigned to the station associated with this selector button and p
162. nction will also be active as described earlier in this paragraph 6 Transmit Resets to Pagers This menu function prevents call reset notifications from being sent out via the RF pocket paging system if one is connected 7 Enable Extended Printing This function works in conjunction with the Local Printing function described under the Pager Menu When this function is acti vated menu activities are printed in addition to the normal call data supported by the Local Printing function This provides a record of menu activation and of which menu functions were subsequently executed Selecting this menu item toggles between the enabled and disabled statuses Dialing Methods Press Menu press 2 and then press 8 This menu provides access to the alternate dialing methods available on the system NOTE Implementing a new dialing method will erase all station ID information and reboot the system This is done to prepare the system for the new data format Other programming information will still be retained When these modes are activated the system s master to master audio communications features will be disabled and a new option that is accessed through this menu will appear Master to Master Audio Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 1 Normal Dialing This is the default system dialing method Dialing consists of a 4 digit room number plus a 1 digit bed number both bed 1 and bed 2 when using du
163. nd Programming Station Database Functions 7 Global Dome Commands Selecting this menu option provides the following 13 func tions NOTE Changes are stored in the NC304 LCD Master Station and must be repro grammed if master 1 is replaced for any reason continued 0 Set Dome For CODE This allows the user to change the dome light and tone patterns for Code calls The factory system default setting is 96 1Set Dome For FIRE This allows the user to change the lamp and tone patterns for Fire calls The factory system default setting is 75 2Set Dome For EMERGENCY This allows the user to change the dome light and tone patterns for Emergency calls The factory system default setting is 72 3Set Dome For MONITOR This allows the user to change the dome light and tone patterns for Monitor calls The factory system default setting is 71 4 Set Dome For BATH This allows the user to change the dome light and tone patterns for Bath calls The factory system default setting is 68 5Set Dome For CORD OUT This allows the user to change the dome light and tone patterns for Cord Out calls The factory system default setting is 68 6 Set Dome For PRIORITY This allows the user to change the dome light and tone patterns for Priority calls The factory system default setting is 68 7 Set Dome For DUTY This allows the user to change the dome light and tone patterns for Duty calls The factory system default setting is 52 8 Set Dome For
164. nd numeric characters Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual bd 29 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Programming using NC304 NC304LCD Master Stations continued 2 Station On Offline Allows user to activate or deactivate the station Station Privacy On Off Allows user to set the patient station s privacy status If active the master station cannot receive audio from the patient station unless the patient initiates the call The patient station will still be able to hear audio from the master station 4 Station Paging On Off Allows user to set paging status If active the patient station will be included during audio pages If it is inactive the patient station will not be included during audio pages 5 Program Custom Label 1 Allows user to enter a custom 16 character label It is recommended that the PS 2 Keyboard option be used for entry 6 Program Custom Label 2 Allows user to enter a custom 16 character label for the second custom label available for dual patient stations only 7 Program Station Zones Assigns any or all zones A through P 8 Station Priority Allows user to set the patient station s priority level Routine Pers Attn or Priority Note SF380 series stations must be programmed
165. ne s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 3 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8332 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8333 8334 8335 8336 8337 8338 8339 8340 8341 8342 8343 8344 8345 8346 8347 8348 8349 8350 8351 8352 8353 8354 8355 8356 8357 8358 8359 8360 8361 8362 8363 Example of how informati on appears on View Station menu 8101 2501 112 Y N Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected
166. nector Wire Color Description Voltage Reading Test Suggestion Yellow White Aide Input 0 VDC Momentary application of 12 VDC will toggle call status Green White Nurse Input 0 VDC Momentary application of 12 VDC will toggle call status Orange White Bath Input 0 VDC Constant application of 12 VDC will initiate bath call Red White Emergency Input 0 VDC Constant application of 12 VDC will initiate emergency call Brown White Monitor Input 0 VDC Momentary application of 12 VDC will initiate a Monitor call that is reset by pressing the reset button on the station NOTE A fire call can be triggered by apply ing a constant 12 VDC to both Red White and Brown White at the same time Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 65 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Voltage Readings Wire Color Description continued Black Code A White Code B Gray Negative Violet 12 VDC Blue Lamp Fault Green Red Dome Output Yellow Green Dome Output Orange Yellow Dome Output Red White Dome Output Brown Peripheral LED Output Voltage Reading Test Suggestion Call active 9 to 10 VDC Call inactive 12 VDC This input works in conjunction with Code B When this input is active a trickle current runs constantly through the wires and code station with an ap
167. ng box and clears any previously stored room number information The user enters a room and bed number to be moni tored and then presses repeating the procedure for additional stations After rooms have been entered pressing activates monitoring Pressing any key ceases room monitoring as will any incoming call for which the master is zoned 4 Toggle 12 24 Hour Time This toggles the state of the time display Observe the time in the bottom right hand corner while using this function 5 Reboot Entire System This triggers a soft reset It is similar to resetting the system by powering it down often known as a hard reset but power is not removed from the system System programming information will not be lost when this function is performed NOTE This function resets calls placed on the sys tem that were not activated by a physically latching switch and must there fore only be performed if the system has no calls pending 6 Restore Local Database This causes the master station to obtain program ming information from the central equipment This feature must be used if the master station was used on a different system or is a new replacement master and needs to be updated with local system information 7 Detect System Stations This causes the system to check for added or removed stations on the system When activated Please Wait is displayed and then the system is reset New stations are assigned default numbers
168. ng the first row of selector keys add a leading 0 if necessary Press two digits for the hour press two digits for the minutes and then press 0 for a m or 1 for p m e The PRIVACY red button s LED will be flashing to indicate that the time has been accepted Enter the date using the first row of selector keys add a leading 0 if necessary Press two digits for the month press two digits for the date and then press two digits for the year The master station automatically returns to normal mode Reboot Entire System This triggers a soft reset It is similar to resetting the system by powering it down often known as a hard reset but power is not removed from the system System programming information will not be lost when this function is performed NOTE This function resets calls placed on the system that were not activated by a physically latching switch and must therefore only be performed if the system has no calls pending e Press the TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e Press the RESET black button Restore Local Database This causes the master station to obtain programming information from the central equipment This feature must only be used if the master station was used on a different system or is a new replacement master and needs to be updated with local system information This process is carried out au
169. noes uonejpeisu enue pee esea g 310 1 0001 peeoxe 10uuto g L4 suiDue ejqeo 910N y9 uod e uo 5001815 0 SdIAV 1 3INOQ YIM 9 SdINV1 3INOG 1 22 unJ ejqeo euo Aue uo suoneis Bursf ejqe2 v LGEON se qe wesbeiq v LGEON 82 9JnDiJ4 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved info leedan com Toll Free 1 800 231 1414 www leedan com SSOUJEY 9 eje d 1219 9060 GO IF0 ON L 202120 OASY Bumed BuutM 90 ON JESPOEON 91 71 121800 plalus 12180 xolg ees 30 Oy e UMOIG pue U99J9 AM 9 alge Jeduinf 2 81612 0 BuutM 905 GOTPOEON 06 5 6 4 Copyright Sound amp Signal Mfg Inc All Rights Reserved Manual TM CARE NC300 94 e 11 715 Tek info leedan com Toll Free 1 800 231 1414 www leedan com 904101 9 2 uod 61 1 JOQWINN 8 1ueujeoejd eors ud 4994431 uesseoeu op ui suonoeuuoo
170. nstallation Wiring Installation continued Equipment Configuration and Settings e splice points the common cable shields must be kept isolated from all other circuits and fed through as any other conductor would be The shields must be continuous through the entire run and must be isolated and taped back at the end of the run When connecting the common cable to the central equipment the shields will be connected to the shields of the interconnecting wire harness also known as whip or pigtail connector e Each patient station port has one audio path If a system is known to have a small quantity of stations that will occupy only one or two ports the installer should consider redistributing the devices evenly among all of the available station ports This enables all of the available audio paths for use in system operation allowing four or eight depending on the central equipment used simultaneous paths and increasing call response efficiency Each isolated Serial Port provides an RS232 output 8 data bits no parity and 1 stop bit at 9600 baud Various connection configurations are shown on Figure 39 NC351 A Serial Connection Diagram Standard 22 AWG 4 conductor cable will support all indi cated applications Devices connected to these outputs must be within 100 of the NC351 A or NC351 A 2 NC304 and NC304LCD Master Station The device addresses are configured through software Please see the System Conf
171. nterface function This expansion feature is currently not available 8 Master Instant Messaging Feature not currently available Selecting this function opens a window that is used to send text messages to other master sta tions on the system When the window opens a user enters the single digit master number 1 8 for the recipient master station and then enters a text message up to forty characters long Then the user presses the ENTER key in PS 2 keyboard mode or the key in master station console mode The message will be dis played on the recipient master station and can be cleared after it is read by press ing the ESCape key in PS 2 keyboard mode or the black RESET key in master station console mode 9 Master Call Transfer Selecting this function allows a user to transfer the call and zone responsibilities of a master station to another master station on the sys tem The user is prompted to enter the Master ID number for the master to receive the transferred information To exit this mode press RESET on the master console or ESCape on the keyboard Multiple master transfers cannot be linear 1 trans fer from master 1 to master 2 and then transfer master 2 to master 3 If multiple master transfers are desired users must transfer them in a parallel fashion 1 transfer master 1 to master 3 and then transfer master 2 to master 3 NOTE The functions initiated by the F11 and F12 keys as described in the Key
172. o Paging Operation oot rtt tpe pepe 13 Event eet tr e SENEE ODE S oe ERR 13 View Station Information 13 NC306 Master Operation 4 retten terit RP HU Se HR Le Ete 13 Answera Call Automatically e Reps 14 Answer Call Selectively erect rtr teneret ki sees 14 MEE 14 Place Call to Another Master 14 Receive a Call from Another Master 14 Request or Cancel Staff Service eser rr tete ek ttn 15 Display Staff Presence and Service Requests 1 15 Request or Cancel Stat Service petet et tt rte PR pn 15 ZONE M 15 Page Assigned Zones Page 7 8 15 Page Staff by Presence Registration i certet tette er teer 15 Use Staff FolloWer Je er nt ae eset Hr ere RR Et ERE Ra ER 15 Taking the Master Station Offline nennen 16 Bringing the Master Station Online 2 16 Radio Paging teet emen s 16 Event Print essersi an eei PR DE RR PO neret bee D seen 16 IR301 series IR302 series IR311 series IR312 series IR318 series IR319 series IR320 series SF380 series Patient Station Operation 17 IR310 series Staff IR315 series Duty Station
173. om Column Primary Master Indicator Call Column Tone Off Indication Pincushion Trapezoid LED N Vert Position Vert Size LED N Horz Position Horz Size LED ES Contrast Brightness LED Select Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved C Menu Box Figure 3 NC313 VGA Monitor IL715 Tek CARE NC300 TI Manual 5 Nurse Column Aide Column Stat Column Time Column Time Power Switch _7 Power Indicator e Adjustment _ _ Adjustment www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC313 VGA Monitor Controls and Indicators continued Power Switch Press this switch to turn the monitor on press again to turn the monitor off Power Indicator When lit green the monitor is powered on See Troubleshooting Guide if the indicator is amber Adjustment Press to increase the setting for the selected monitor adjustment parameter This is used in conjunction with the Select button If this is pressed in conjunction with the Adjustment button the monitor will be returned to default settings Adjustment Press to decrease the setting for the selected monitor adjustment parameter This is used in conjunction with the Select button If this
174. omes with a DB9 connector and cable for interconnection The pre wired wall plate mounts on a single gang ring or box and must be within 1000 of the NC351 A or NC351 A 2 Central Equipment The operat ing environment for the master station is approximately 26 C and relative humidity not exceeding 80 See wiring installation section for additional details After all connections to the master station have been made please use the included ty wrap to secure all connected cables together for strain relief purposes Battery backup is provided using TekTone PK250 series If a PK250 series is used locate it in the same area NC315 LCD NC313 VGA Monitor The NC315 NC313 is used in conjunction with the NC304 or NC304LCD to display any or all system activity in standard English format The 15 monitor displays up to 22 events simultaneously This display is also required for sys tem configuration and programming in conjunction with the master station The NC315 NC313 includes standard on off brightness and contrast controls and a power indicator The NC315 NC313 is typically located on a desk or countertop within easy viewing range of the facility staff The monitor must be within 6 of the NC304 or NC304LCD Master Station and includes a DB15 connector and cable for interconnection The monitor includes a stan dard 3 prong connector and cable and must be within 6 of a standard 115 VAC computer grade wall outlet The operating environment for
175. on 0 VDC Yellow Data Out See information below Orange Data In See information below Red Negative 0 VDC Brown 24 VDC 24 VDC Yellow Data Out To calculate the average voltage for this line subtract the total num ber of patient stations connected to a port from 132 Divide the result by 126 then multiply by 12 For example 10 patient stations would be 132 10 126 x 12 11 62 VDC Yellow wire s average voltage level VDC 132 P 126 x 12 VDC where P the number of patient stations on the port Orange Data In To calculate the average voltage for this line add 186 to the total number of patient stations connected to a port Divide the result by 442 then multiply by 12 For example 10 patient stations would be 0 186 442 x 12 5 32 VDC Orange wire s average voltage level VDC 186 442 x 12 VDC where P the number of patient stations on the port These formulas produce more accurate results if the nominal 12 VDC reading value is used instead of 12 VDC Take the nominal 12 VDC reading from the Blue wire using the Red wire as a reference This number is also an approximation and may vary slightly from field tolerances Note During CE power up stages the data lines can be in standby or unknown states This could result in a reading of approximately 12 VDC Take readings for the yellow and orange wires when the system is in a running state after boot up is complete Peripheral Con
176. on functions of the SideCom bed to work with the nurse call system The SideCom s lamp and lighting controls are connected to the lighting control system and do not need to interface with the nurse call system The RY351B interface also detects the disconnection of the low voltage signaling cable from the wall receptacle and places a noncancellable call to the programmed nursing Master Station The RY351B elec tronics are mounted on an aluminum bracket that can be used to mount the device on a Steel City two gang backbox part number 52171 1 2 and 3 4 with 52 C 13 single gang adapter ring RY351B must be within 6 of the patient station to which it is connected The Hill Rom P376 series plug in adapter must be installed within 10 of the RY351B The operating envi ronment for the RY351B is 10 40 C with relative humidity not exceeding 80 50 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment Descriptions IR310 series Staff Station The IR310 series provides a communication point for staff mem Requirements and Locations bers to call the master station for staff to staff communication The device also has a special feature that is activated by turning on dipswitch 7 This feature allows the device to call in as a patient station
177. one Sound amp Signal Mfg Inc All Rights Reserved IR3xx series Stations These devices are addressed by turning on and off the 7 available dipswitches located on each device Stations that occupy the same port must all have unique addresses ranging from 00 to 63 The 7 switch dipswitch uses a binary configuration method 1 has a value of 1 2 a value of 2 3 a value of 4 4 a value of 8 etc Using these values the station address is represented by the sum of the values of all switches that are turned on For example if switches 2 value 2 and 5 value 16 are turned on the address is 18 2 16 18 Using this method values of 00 to 63 can be generated using only switches 1 through 6 This leaves dipswitch 7 free for special features as described in the Equipment Descriptions Re quirements and Location section See Figure 23 for reference Top View of IR300 Series Station 2 1 2 4 5 6 7 Dipswitch gt EM Switch ON Value E E B 2 2 ok 3 4 4 8 5 16 6 3 7 Activates special 8 Pin Connector 15 Pin Connector features Figure 23 IR3xx series Stations Dipswitch Location and Switch Values The system uses this information and the port that a station is plugged into to create its default station numb
178. ones A through P may be assigned to each master station NOTE If all zones are deactivated the master station will not receive any calls Only qualified personnel may make changes to these settings 5 Assign Call Responses This function controls the types of calls the master station will see for the zones that have been assigned to it Any or all may be active or inactive NOTE Critical call types such as Code Call can be disabled by this function Only qualified personnel may make changes to these settings 6 Offline Data to Central This function sends custom call label settings from an offline programmed master station to the central equipment for system use Users must perform this function when a master station has had offline programming performed Station Programming Press MENU press 2 press 2 and then enter a room and bed number This menu provides access to functions for stations Each menu item displays the station s information box and the chosen item will already be selected The user can then make changes to that field as desired On screen instructions are also provided to guide the user Note After making a station programming change perform the Transmit Data base function press MENU press 2 and then press 3 1 Program Room ID Allows user to change the default ID Number to Architec tural Room Numbering using both alpha and numeric characters Bed numbers are also assigned with this function using alpha a
179. onfiguration and Programming NC304 series amp NC351 A PLEASE READ THIS ENTIRE SECTION PRIOR TO UPGRADING ANY SOFTWARE series Software Component COMPONENTS Upgrades See NC306 Software Component Upgrades for NC306 Masters To upgrade the various software components that operate the system the following equipment must be prepared e Alaptop computer with DOS or Command Prompt capability The batch files pro vided with software upgrades will automatically configure the COMI port for com munication NOTE The laptop computer must be running on battery power and must not be connected to 120 VAC power A properly configured null modem cable DB9 Pin DB9 Pin e 5 2 keyboard The user will receive the software component upgrade files via e mail or diskette If they have been received via e mail the user must open the message and left click File and then left click Save Attachments This displays a save window The user must left click Desk top and then left click Save This will save the files on the Desktop area for usage When the user is done the files may be moved to another area of the computer for storage or dragged into the Recycle Bin for deletion If the files were received on a diskette the user must insert the diskette into the laptop s disk drive typically the A drive The user must then left double click the My Computer icon on the Desktop
180. onfirm that the station actually has a code device connected to it If a code station is present then verify the trickle current loop path Disconnect the Code A and Code B lines from the peripheral connector on the back of the patient station Using an ohmmeter read across the two lines for the loop resistance ap proximately 47 000 ohms Wiring continuity must also be verified The code station and associated patient station can be swap tested with other known good devices Comm Fault Indication patient station fault Determine if the comm fault is singular or a large group of patient stations If using NC306 Master Station press the ZONE button twice to have master station indicate which points are in fault If the faults are a large group then the associated common wiring to that section of rooms must be examined for opens shorts and grounds The actual architectural room numbers can assist in the physical location If the faults represent all of the stations on the patient station port then the port may no longer be working Swap testing between ports can be performed The installer will need to perform the Detect System Stations command from the System Functions menu see System Configuration and Programming for details Once the problem has been iden tified corrected and the ports returned to their original configuration the Detect System Stations command will need to be executed again If the fault is a sing
181. oom that is known to be working correctly e Remove the patient station from the wall and verify that a PM311C or PM312C for IR311 series IR312 series IR319 series or IR320 series has been installed on the patient station If a PM311C or PM312C module is present verify the seating of the module and the plug on connector seating Swap test the PM311C PM312C module with a known good module Swap test the patient station with another known good patient station CENTRAL PROCESSOR FAIL indication at a single master location NOTE If the indication is system wide review POLLING PROCESSOR FAIL indi cation troubleshooting suggestions e Turn the NC351 A or NC351 A 2 Central Equipment off and then back on and wait for the system to reboot e If the message returns check 485A and 485B lines to the associated NC304 or NC304LCD Master Station Refer to the Voltage Readings section e Also check the other connections from the central equipment to the master station SF337C or SF340B Bath Stations not placing calls Swap test the device with another known good device If the device works cor rectly in another location examine the interconnection wiring If it does not work the device is suspected bad and must be replaced or repaired e verify the device review these 3 connections brown wire LED drive from the patient station red wire signal line to the patient station s Bath Input and orange wire 12 VD
182. or 26 str BC with nominal OD 0 101 Rec ommended color is BLACK Each Patient Station Port supports up to 64 patient stations and a maximum of 1000 feet of interconnecting cable This maximum distance does not include peripheral wiring con nections and only reflects the common wiring between all of the stations on that particular port and their associated connection to the NC351 A or NC351 A 2 Central Equipment The common wiring used is the same type as specified above for the master station connec tion The following must be observed for patient station wiring e Each cable run must have no more than 16 patient stations each with a 4 bulb dome lamp Multiple runs to a single port are allowed as long as the total 1000 maximum cable run per port is not exceeded For example if 64 sta tions each having a 4 bulb dome lamp are placed on a single port there must be a minimum of 4 runs and the total cable length of all the runs on the port must not exceed 1000 e Cable runs may have up to 32 stations if no dome lamps are used or if single or dual bulb dome lamps are used e Do not run cables to the bottom of the patient station backboxes because there is no access for cable passage 54 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System I
183. or every component connected to the system While initial testing must be performed in sections a complete system test must be performed once all components are connected to the system This entails activating every system component and verifying its operation a final time before considering the installation complete We recommend that the system be periodically tested as indicated in the System Test In structions to verify that the system is in good operating condition If problems are encoun tered contact qualified service personnel for system repair or maintenance The next sec tion System Maintenance Instructions indicates which items may be serviced by on site maintenance personnel Copyright Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 59 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Maintenance Instructions NOTE Certain maintenance and upgrade operations require the nurse call system to be deactivated Facility staff must be notified before system deactivation and given an estimated length of time that the system will be off NC304 NC304LCD or NC306 Master Station The handset must be replaced if a prob lem is encountered To do so perform the following steps e To remove the handset from the cord depress the modular jack s locking tab and pull the cord away from the handset This shou
184. ot read this section of the manual 1 Update CONSOLE Processor uses installm bat and main exe files 2 Update CENTRAL Processor uses installc bat and central bin files 3 Update POLLING Processor uses installp bat and polling bin files On the laptop use the mouse to left double click on the appropriate install bat file that was previously placed on the desktop The laptop screen will display a command prompt window that asks the user to hit the space bar to begin Do not press the space bar yet On the PS 2 keyboard connected to the master station select the menu option 1 2 or 3 for the software upgrade option you are installing On the laptop press the space bar At this point the software transfer will begin The master station screen will go black and display text indicating that it is receiving the file During file transfer the DOS or Command Prompt window will display rows of symbols to represent the transfer process Transferring the file may take several minutes and must not be interrupted If the main exe file is being updated the master station will reboot Turn off the central equipment and then turn it back on If either the central bin or the polling bin file is being upgraded after the transfer is com plete EOF and a checksum will be displayed turn off the central equipment and all master stations NOTE Return the key on the central equipment to the vertical position and then turn the central equipment
185. p Change ree etre e went cobs eee teret teet 37 4 Global Zoning Change eben better ttl Rees 37 5 Global Response ete inre ed 37 6 Global Priority Change bereitet remettre Rep E PEE teen 37 TGlobal Dome Commands ree ett tt 38 8 Global Declaration eer tite ri teret Reit 38 9 Global Message Assgmnfs ete tete eet rne epa 39 Configuration and Programming using NC306 Master Stations 40 Staton d 40 Show a Remote Station s 2 40 Set a Remote Station s Privacy On Off sss 40 Show Remote Stations with Privacy 40 Staton Paging tee rte ki eue Eee ues 40 Station PHOnDLy eire tet m E ctr Erbe e e 40 Show a Remote Station s Priority 40 Change a Remote Station s Priority sese 40 Show Personal Attention and Priority Remote Stations 40 Program Staton Zones tite ter tt EE Db tO PP HERR 40 Show a Remote Station s 7 2411 40 Set a Remote Station s Zones eene eme 4l Station 41 Assiem Master 0
186. proximate load of 47 000 ohms Shorting these lines together will trig ger a code call manually Call active 7 to 8 VDC Call inactive 1 to 2 VDC See Black Code A information 0 VDC 11 to 12 VDC This input must receive a constant 24 VDC input or a lamp fault will be triggered 24 VDC when lamp is off and 0 to 1 VDC when lamp is on 24 VDC when lamp is off and 0 to 1 VDC when lamp is on 24 VDC when lamp is off and 0 to 1 VDC when lamp is on 24 VDC when lamp is off and 0 to 1 VDC when lamp is on 1 to 2 VDC when no calls are active A con stant pulsing to 12 VDC when a bath or emergency call is placed Standalone Bath and Code Station Connections Refer to Figure 45 SF381 SF382 Wir ing Diagram Common Connector Wire Color Description Gray Red Dome Output Violet White Dome Output Blue 12 VDC Green Data Common Yellow Data Out Orange Data In Red Negative Brown 24 VDC 66 IL715 Tek CARE NC300 II Manual Voltage Reading 24 VDC when lamp is off 0 to 1 when lamp is on 24 VDC when lamp is off 0 to 1 when lamp is on 11 to 12 VDC 0 VDC 8 to 11 VDC 4to6 VDC OVDC 24 VDC Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Troubleshooting Guide Symptoms and Suggestions Code Fault Indication SF341B C
187. ration and Programming System Operating Instructions IR301 series IR302 series IR311 series IR312 series SSS Microphone IR318 series IR319 series Call Cord Receptacle IR320 series SF380 series Patient Station Operation Cie m Call Placed Digtit continued Tetons ______ ResetSwitch In use Light Figure 7 IR312 series Dual Patient Station Speaker Microphone Call Cord wore E 1 Call Placed Light o Two 3 gA Reset Switch In use Light Figure 8 IR318 series Single Patient Station TekTone Reset Switch bd CALL RAGED Call Placed Light gt Us Call Cord Receptacle ML 2 Figure 8a SF380 series Single Patient Station Speaker Microphone Call Cord Receptacle we Call Placed Light Reset Switch In use Light Figure 8b IR319 series Single Patient Station Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 18 IL715 Tek CARE NC300 TI Manual www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and P
188. ration cel a staff present signal to the master station Upon registration activation it will also reset any routine personal attention or priority call made from the associated room Staff Registration Light The green LED will flash to indicate a staff service request and will light steadily to indicate a staff present status This LED will go out when staff is no longer registered in the room Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 23 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions SF250 Staff Presence Station Operation continued LI380 LI384A LI386 series Dome Zone Light Operation STAFF Staff LED Staff Registration Button Figure 16a SF250 Staff Presence Station The LI series dome zone lamps provide for local or zone indication of call origin priority and staff presence Dome lamp applications are local to a specific room and annunciate call information for that room Zone lamps are representative of a group or zone of stations and will annunciate the highest priority call from that group The LI380 and LI384A vide the same functions except that the LI384A provides bulb supervision faults are indi cated at the master s
189. requests If an SF250 or SF350B is not in use on the system staff members can cancel service requests by pressing the RESET button on the associated patient station Display Staff Presence and Service Requests e Press the STAFF green button e Rooms with Staff Presence are indicated by slow flashing selector LEDs Rooms with Service Request set are indicated by rapid flashing selector LEDs e Press the RESET black button when finished Request or Cancel Stat Service e Press the selector button for the desired room and then press the STAFF green button twice rapidly Or while communicating with a room press the STAFF green button twice rapidly e Press the RESET black button when finished Page a Zone e Press the PAGE violet button LEDs in the second and third rows of selector keys will light to show which zones A P are available on the system Press the selector key for the desired zone If the selected zone is already in use by another master station the TALK LED will flash on the master to indicate that the zone is busy e Press the TALK gray button to talk or if using the handset then speak as desired When this function is engaged listening is disabled e Press RESET black or hang up the handset when finished Page Assigned Zones Page Zones e Press PAGE violet and then ZONE blue to page all zones assigned to that master station Press PAGE twice
190. requests are displayed in this column Stat Column Stat requests are displayed in this column Menu Box These will appear when the menu button is pressed See the System Configu ration and Programming section for additional information Tone Off Indication When Tone Off is displayed routine call tones are silenced When Tone On is displayed routine call tones will annunciate Time The time the last system activity occurred is displayed here 6 eIL7 1 5 Tek CARE NC300 H Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC313 VGA Monitor Controls and Indicators continued Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Call Types and Priority Indications Incoming calls are displayed in Standard English They are displayed in order of origination and priority see Priority Listing below Up to 22 call events may be displayed at the same time Additional calls are stored in memory and are indicated by a MORE CALLS WAITING message ROUTINE call will be upgraded to PERSONAL ATTENTION once the overtime limit is exceeded If a Nurse or Aide request is allowed to exceed the overtime limit a call will automatically be generated for the associated room Priority Listing High Priority CODE CALL FIRE MONITOR EMERGENC
191. ress ENTER Station IDs are used by event printing pagers and NC304 LCD masters Press ENTER to skip to next option or Type the bed number s to be assigned to the station and press ENTER Example R L ENTER changes the bed1 and bed2 extensions of a dual station to R and L The extensions are used by event printing pagers and NC304 LCD masters Press ENTER to skip to next option or Type a 1 16 character alphanumeric label for bed1 and press ENTER Alphanumeric labels are displayed on NC304 LCD masters with VGA display monitors Press ENTER to skip to next option or Type a 1 16 character alphanumeric label for bed2 and press ENTER Press ENTER to skip to next option or Type N and then press ENTER to turn Station Paging Off or Type Y and then press ENTER to turn Station Paging On When station paging is on the station will receive audio pages Press ENTER to skip to next option or Type N and then press ENTER to take the Station Offline or Type Y and then press ENTER to put the Station Online Take a station offline when it must be switched off or physically removed from the system Press ENTER to skip to next option or N and then press ENTER to set Station Privacy off or Type Y and then press ENTER to set Station Privacy on When station privacy is on the master station cannot receive audio from the patient station unless the patient station initiates the call The patient station will still be ab
192. right TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 13 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC306 Master Operation Answer a Call Automatically Answers the oldest highest priority call continued Press the TALK gray button or pick up the handset The call tone will be silenced and communication to the room will be established If the pre announce call tone is active a one second tone will be heard at the master and patient sta tions when the TALK button is first pressed or when the handset is picked up e Press TALK when speaking and release to listen or if using the handset speak and listen as desired e Press the RESET black button or hang up the handset when finished Medium priority high priority and personal attention calls must be reset at point of origin Answer a Call Selectively e Press the selector button for the desired room and press the TALK gray button or pick up the handset The call tone will be silenced and communication to the room will be established If the pre announce call tone is active a one second tone will be heard at the master and patient stations when the TALK button is pressed or when the handset is picked up e Press TALK when speaking and release to listen or if using the handset speak and listen
193. ring or mount ing related problems whereas if the problem remains it is equipment based This can also be applied to patient station peripheral devices which can be directly connected at the patient station location While this is not an absolute test it can provide a strong indication of where to look when troubleshooting Swap Testing is another well known method of problem identification If a problem is identified an installer can interchange a known good piece of equipment into the location in question and move the device having problems to the location that the known good device previously occupied NOTE If a device or wiring indicates high current or high voltage damage this technique must be delayed until the source of the original prob lem is located When swap testing is performed the system must be powered down during the actual swapping process or damage may result Hot swapping is highly discouraged As an example a patient station in one room that demonstrates a problem can be swapped with a station from another room that is known to be working acceptably If the symptom follows the original problem device the problem is equipment based If the problem remains in the original location a field problem is indicated 1 wiring or mount ing related problems This technique can be applied to master stations master station con trol equipment central equipment ports etc The Tek CARE NC300 TI also provides diagnost
194. ripheral Devices General Information sess 52 SF337C Water Resistant Bath 52 SF340B Bath Station 53 52381 Standalone Station 5 e 53 SF341B Supervised Code Call Station 2 53 52382 Standalone Code Call 53 SF350B Nurse Aide Presence 51 53 SE250 Staff Presence Station 53 Winne Installation tet ite Ee Rr s ERR RE CERRO ERES 54 Equipment Configuration and 55 NC304 and NC304LCD Master Station eene 55 INC306 Master Station ette e ERR RYE Ie EE reo ge 56 NC351 A or NC351 A 2 Central Equipment eee 56 IR3Xx seti s Statins serres eter ice toe ere ese tto tete ee Gere eie ais ee iesus 57 IR315 senes Duty Station o teo ttr tte 57 vi IL715 Tek CARE NC300 TI Manual Copyright TekTone Sound 8 Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Table of Contents SF380A Single Patient Staton tte HER 58 SF380C Single Patient Station 58 Single Patient tete bee
195. rogram requires it Generate some system events to test the connection Configure the terminal emulator to log events to a file Using Microsoft HyperTerminal Connect the computer serial port to the PM454 event logging port Start HyperTerminal Start Programs Accessories Communications 1 HyperTerminal Throughout this procedure disregard or cancel all warnings and requests for dial ing information since this information is not required to log system events Type a name for the connection choose an icon to represent it and click ok Select the desired COM port to in the Connect using drop down box and click Set the port settings as follows Bits per second 9600 Data bits 8 Parity none Stop bits 1 Flow control none and click ok If not automatically prompted for port settings access them as follows Verify that HyperTerminal indicates Disconnected in the lower left corner Choose File Properties and click on CONFIGURE If HyperTerminal indicates Disconnected in the lower left corner choose Call Call to connect Generate some system events to test the connection To configure HyperTerminal to log events to a file choose Transfer Capture Text Browse to or type a name for the desired text file and click the srART button Voltage Readings The following readings can be taken using a standard voltage meter All readings are taken using the system ground as a reference NOTE All readings below
196. rogramming System Operating Instructions IR301 series IR302 series IR311 series IR312 series IR318 series IR319 series IR320 series SF380 series Patient Station Operation continued Speaker Microphone Call Cord Receptacle Call Placed Light LES Teklone Reset Switch In use Light Figure 8c IR320 series Dual Patient Station To Place a Call Press the call button on the end of the call cord or press the red call button with the nurse or cross symbol on the pillow speaker or pull on the IR318 series call cord See Figure 8 Call placement can be verified by the flashing of the Call Placed Light A Cord Out call will automatically be placed ifa call cord or pillow speakeris removed from the IR301 series IR302 series IR311 series IR312 series IR319 series IR320 series or SF380 series Note SF380 series stations must be programmed for Personal Attn Priority Level To Respond to a Call Reply in a normal voice when spoken to The audio communication will normally come from the patient station If IR311 series IR319 series IR312 series or IR320 series devices are used with PM311C or PM312C Pillow Speaker Modules and SF301PI SF301DIG SFA401DIG or SF41 series audio communications will be from the pillow speaker Calls placed from SF380 series stations must be handled in person because the SF380 series do not incorporate audio communication To Cancel a Call Press
197. rt 1 NC304 or NC304LCD Master Station is making a squealing noise and has erratic LED activity e Make sure handset is hung up and hookswitch is depressed Check to see if the master station s reset switch switch 4 on the 4 position dipswitch is ON This is normally a factory setting and is not changed in the field The normal operating position for this switch is OFF NC304 NC304LCD or NC306 Master Station is not displaying calls or is not handling calls as intended Perform Restore Local Database command from the System Functions menu see System Operation section of this manual e Review programmed settings and data to verify information especially master and station zone information see System Operation section of this manual NC304LCD or NC313 Monitor is displaying incorrect call data Perform Restore Local Database command from the System Functions menu see System Operation section of this manual e Review programmed settings and data to verify information see System Opera tion section of this manual NC306 Talk LED continues to flash after CE has booted CE LED flashing This indicates one of these two states e system has not detected the presence of patient stations NC306 master station is not receiving a master map communication from the NC351 A series CE This may indicate a connection problem between the master station and the CE Connect the NC306 master station directly to th
198. s that the system is first powered up with field wiring patient stations and peripheral devices This is the time when most installers encounter problems with wir ing and equipment To reduce troubleshooting time and prevent damage to the system com ponents the installer must take the following precautions Do not connect the entire system together for initial power up It is suggested that just the central equipment and the first master station VGA monitor be con nected for test Next the remaining master stations VGA monitors must be con nected one by one until all are connected and functional This allows the installer to establish a known good test point to work from as well as immediately iden tifying problems as they are introduced to the system Do not connect all patient station runs to the central equipment at once Con nect individual runs to the central equipment one by one until all are connected and functional This allows the installer to more easily locate and recognize the introduction of wiring or equipment problems in the field These procedures may appear to take longer to perform than connecting the entire system together and powering it up but following them reduces troubleshooting time markedly 46 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Main
199. sh button call cord for 8P8C jack for IR31 1 series IR312 series SF312 Dual push button call cord for 8P8C jack for IR311 series IR312 series SF401 Push button call cord 7 for IR319 series IR320 series SF401DIG Pillow speaker 8 cord intercom amp controls for lights TV and radio for IR311 series with PM311C PM321 and RY350B IR312 series with PM312C PM322B and two RY350B SF401P Series Pillow speaker with 7 cord for IR319 series IR320 series SF41 series Pillow speaker 8 cord intercom amp controls for lights and TV for IR3 1 1 series with PM31 1C PM321 IR312 series with PM312C PM322B NOTE Geriatric call cords are available with 0 25 phone plug and 8P8C plug with either single and dual call buttons Contact the factory for details Call cords are inserted into their associated patient stations and are subject to the same environmental requirements Figure 20 Mounting 11380 LI384A LI386 series Dome Zone Lights 11380 Dome Light LI380 provides visual indication from the IR3xx series stations and associated peripheral devices Four bulbs and four colored lenses allow the device to indicate all system call types with various flash rates and combinations When connected to an IR315 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 II Manual 91 www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenanc
200. signments to default Perform the Detect System Stations function press TALK until the RESET LED is lit Then press STAFF This sequentially assigns the remaining keys to increasingly higher port addresses NC306 series PLEASE READ THIS ENTIRE SECTION PRIOR TO UPGRADING ANY SOFTWARE Software Component Upgrades COMPONENTS See Page 33 for NC304 series amp NC351 A series Software Component Upgrades Turn offthe Central Equipment NC351 A or NC351 A 2 connected to the NC306 master station that is to be upgraded Disconnect the NC306 master station and bring it to the Central Equipment Then plug the NC306 directly into the Central Equipment to facilitate programming and to ensure that the programming voltage is at the correct level Open the NC306 chassis by removing 5 screws The tool used to remove these is a Robinson or Scrulox 0 screwdriver Tek Tone part number HT004 NOTE One screw is concealed by the sliding tray Move the jumper near the dipswitch to the programming position see Figure 22a On the NC306 move dipswitch number 6 to the ON position closed Turn on the Central Equipment Connect a standard serial cable from the laptop computer to the serial port on the NC306 Master Station NOTE The laptop computer must be running on battery power and must not be connected to 120 VAC power Copy send exe and 387 Ox bin to the desktop of the laptop computer where x is the file s version number for example
201. stem defaults because system defaults can be restored via menu functions The menu structure for the offline exe program is shown in Figure 18 While working offline exe press the BACKSPACE key to return to the previous menu Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 II Manual 35 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Station Database Functions continued Station Status 1 Set All Stations ONLINE 2 Set All Stations OFFLINE Station Status 1 Set All Privacy ON 2 Set All Privacy OFF Station Status 1 Set All Paging ENABLED 2 Set All Paging DISABLED Station Status 1 Set All Zones ASSIGNED 2 Set All Zones UNASSIGNED Single Zone Designation Select Function 1 Global Status Change 2 Global Privacy Change 3 Global Paging Change 4 Global Zoning Change 5 Global Response Change 6 Global Priority Change 7 Global Dome Commands 8 Global Call Declaration 9 Global Message Assgmnts 5 Station Status 1 Set All Calls ASSIGNED 2 Set All Calls UNASSIGNED A P Toggle Response Status Station Status 1 Set All Stations to ROUTINE 2 Set All Stations to PERSONAL ATTN 3 Set All Stations to Priority Dome Settings 0 Set Dome For CODE 1 Set Dome For FIRE 2 Set Dome For EMERGENCY 3 Set Dome For MONITOR
202. ster station information box for the master station that this function is executed on 3 View a Zone This displays a zone entry box and automatically trigger the ALPHA key The user can then enter a zone letter which will cause the zone s information to be displayed Pressing the key instead of a zone letter will display all zones on the system Reconfiguration Press the MENU button and then press 2 This menu provides system and device reconfiguration functions Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 1 Program Master This displays the Master Programming menu 2 Program Station This displays the station programming menu The user can then enter a room and bed number for the station to be changed 3 Transmit Database This function shares the programming information with the other master stations and the central equipment This feature must only be used when offline programming has been performed on a master station to allow data that is stored on only one master station to be shared with the rest of the system Programming changes made to the system while in normal operating mode are auto matically updated to the other master stations and the central equipment 4 Program Pager Print This displays the Pager Menu 5 Set Password Levels This displays the password requirements information box Information box navigation and setting controls are displayed at the bottom of the scree
203. t on the follower programmed patient station will illuminate and atone will sound This is to inform the staff member that a call is active elsewhere This call indication can be silenced by pressing the reset button on the patient s station e Return to the master station when ready and press the RESET black button to disengage the feature Method 2 Requires SF250 or SF350B Nurse Aide Presence Stations Make sure no calls are pending before engaging the follower function e To enable a following call annunciation press the FOLLOW orange button e The light on the FOLLOW button will illuminate indicating that the function is active Proceed to a room and press the registration button for Nurse green or Aide yellow If a call is placed within the master s zone assignments the RESET red light on the associated patient station will illuminate and a tone will sound This is to inform the staff member that a call is active elsewhere This call indication can be silenced by pressing the reset button on the patient s station e change rooms press the appropriate registration button again Go to the next desired room and press the appropriate registration button Press it again when leaving the room Return to the master station when ready and press the RESET black button to disengage the feature If master stations share zones only one master station can use the follower feature at a time
204. t the top of the screen will remain and can be cleared by pressing PAGE and then RESET Before connecting to a room before audio is engaged a user can press the PRIVACY blue key or the PRIORITY blue key to change the settings for that room Privacy toggles on and off and Priority cycles through Routine Personal Attention and Priority Status changes are indicated on the screen If a medium or high priority call is placed while a master station is in communication with another station the communication path will be closed and the call placed on hold within 8 10 seconds This prevents an audio path from being accidentally left open and ensures that medium and high priority calls are annunciated Place a Call e Enter the room number bed number on the keypad and press the TALK white button or pick up the handset Communication to the room will be estab lished If the pre announce call tone is enabled a one second tone will be heard when the TALK button is pressed or when the handset is picked up If the station is already in communication with another master a PORT BUSY message will appear e Press TALK when speaking and release to listen or if using the handset then speak and listen as desired e Press the RESET black button or hang up the handset when finished Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL7 1 5 Tek CARE NC300 Manual 9 www le
205. tation These devices may serve for dome or zone operation depending on the station they are connected to The LI386 series is a stand alone device that is not used with other stations and is typically used for zone applications It can however support a limited number of devices for local annunciation The LI386 series is addressed in the same manner as patient and staff stations and supports no voice communication functions Lamp Indications High Priority fast repeating flash Code Call Alternate flashing red and white Fire Flashing red supplementary signal only Emergency Flashing white Stat Service Request Alternate flashing green and yellow Medium Priority slow repeating flash Monitor Flashing red Bath Flashing white Bed Out Flashing white Cord Out Flashing white Priority Flashing white Nurse Service Request Flashing green Aide Service Request Flashing yellow Low Priority steady lamp Staff Steady white Duty Steady white Personal Attention Steady white Routine Steady white Nurse Present Steady green Aide Present Steady yellow System Status Comm Fault No dome light indication Code Fault No dome light indication Lamp Fault No dome light indication 24 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuratio
206. tation to the local master station serial port If a serial printer is connected to this port the data will print out as each event occurs 4 Local Paging Only causes the data generated and relevant to the master station to be formatted for RF paging and output to the local master station serial port If a properly configured NC365A transmitter is connected to this port the formatted call data will be sent to pocket paging units When this mode is selected the most recent pager transmission is displayed at the bottom of the screen NC304 only NOTE Only one master can be in Local Paging Only mode at one time If another master is set to this mode the first master s setting will automatically reset to Central Paging Local Prn mode 5 Central Paging Lo 30 IL715 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Configuration and Programming using NC304 NC304LCD Master Stations continued cal Prn causes system call information to be formatted for RF paging and sent to one of the serial ports on the central equipment refer to Figure 26 NC300 II System Connection Diagram If a properly configured NC365A RF transmitter is connected to this port the formatted call data will be sent to pocket paging units The 3 Local Printing Only fu
207. tc PK304 Master Station Power Supply The PK304 provides 12 VDC power to the NC304 or NC304LCD Master Station It connects directly to the master station and requires a dedi cated 115 VAC wall outlet connected to the facility s Emergency Power Circuit i e con nected to a backup power source suitable for computer grade equipment see NC304 NC304LCD and NC306 Master Station NC304 NC304LCD and NC306 Master Station NC304 NC304LCD or NC306 Master Station is used by the facility staff to interface with configure and program the nurse call system via the function buttons and numeric keypad It provides call indication on individual selector LEDs NC306 a 2 line LCD display NC304LCD or works in conjunction with an NC313 VGA monitor NC304 and NC304LCD to display or all system activity The staff may answer calls via the loudspeaker controlled by the TALK button or by using the handset for calls that require more privacy NC304 NC304LCD or NC306 is typically located on a desk or countertop within easy reach of the facility staff The NC304 and NC304LCD master stations must be located within 6 of a dedicated 115 VAC outlet connected to the Emergency Branch of the facility s Essential Electrical System i e connected to a backup power source suitable for computer grade equipment See PK304 Master Station Power Supply The master station must also be within 6 of the included pre wired wall plate and it c
208. tenance and Troubleshooting System Installation Problems to Avoid Equipment Descriptions Requirements and Locations Do not use wire nuts for wire connections Wire connections must be made with compression type connectors rated for stranded wire that use a ratcheting type tool for installation e Do not short shields together as this allows for noise transference from the data lines to the audio lines Unused conductors from the plug on wiring harnesses of various devices must be taped up to prevent the ends of the cut wires from coming into contact with other points circuit boards back boxes etc e Do not exceed the maximum specified cable distances Pay extra attention during the planning stages when running cable to areas that add hidden length to cable runs e The capacitance on the data wires is critical 24 pF ft If the cable capacitance exceeds this level data signal degradation can occur and interfere with normal system operation Do not run system cabling in close proximity to other electrical system cables or building power cables These systems can induce noise resulting in system opera tional problems and or audio noise Locate the Tek CARE NC300 TI System Equipment in accordance with the following information The installation of all system equipment cabling and enclosures must be in accordance with the National Electrical Code ANSI NFPA 70 1999 the Healthcare Fa cilities Code ANSI N
209. tering or is not working correctly continued If the device is operating but the LEDs are not lighting check to see if the green or yellow dome lamps are working If both are out swap test the patient station and examine the peripheral connector s continuity If only the lights are not working and the dome outputs are working verify that there is roughly 12 VDC across the orange and yellow wires at the SF350B device s location Verify the continuity of the red and green wires back to the peripheral connector on the patient station If the device is not operating the inputs on the patient station can be manually triggered by the application of the 12 VDC line refer to Voltage Readings in this section for more details The device can be directly connected for testing and may also be swap tested with another known good device for verification SF250 Staff Presence Station is not registering or is not working correctly Copyright Sound amp Signal Mfg Inc All Rights Reserved Ifthe device is operating but the LED is not lighting check to see if the green dome lamp is working If the LED and lamp are both out swap test the patient station and examine the peripheral connector s continuity Verify that there is roughly 12 VDC across the purple and gray wires Verify the continuity of the three wires going to the SF250 If the device is not operating the input on the patient station can be manually trigg
210. th the patient and staff stations Tone Signals Fast repeating tone High Priority call Master Central or Polling Processor Fail fault cannot be silenced or reset at master Slow repeating tone Medium Priority call Single tone every 8 seconds Low Priority call Lamp Code or Comm fault can be silenced but cannot be reset at master Tray The tray holds a Quick Reference Card for system operations NC304 Master Station Connections LAN Port Power Connector VGA Port PS 2 Keyboard Port Serial Port Parallel Port CE Port Figure 2 NC304 Master Station rear view of cabinet 2 L7 1 5 Tek CARE NC300 H Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 Master Station LAN Port Currently unused Provided for future applications Connections VGA Port NC315 LCD NC313 VGA monitor is plugged into this port Note If no continued VGA monitor is connected to the master station the VGA port will shut down To reactivate it connect a VGA monitor to the master station and reset it using the Reset button Serial Port This port provides a connection point for UL 1069 Listed serial devices or to connect a laptop computer for software upgrades CE Port This port is the connection point for t
211. the NC315 NC313 is approximately 26 C and relative humidity not exceeding 80 See Wiring Installation section for further details IR3xx series Stations General Information of the IR3xx series devices electronics are mounted on a flame retardant ABS plastic panel Nylon mounting screws are provided with all IR3xx series stations to ensure compliance to the latest UL 1069 requirements which now include ESD testing Users must observe ESD precautions when handling these devices as they may be damaged if improperly handled Each of the IR3xx series stations require a unique address which is set using the on board dipswitch refer to Equipment Configuration and Settings section Plug on connectors are provided for easy installation The IR3xx series stations use the Steel City H3BD backbox with a 3GC plaster ring Refer to Figure 19 for mounting The minimum dimensions for the backbox must be not less than 8 6 x 4 5 x 2 5 and the minimum clearance from current carrying parts to dead metal parts must be no less than 0 5 These devices are typically located for convenience most commonly at the head of the patient s bed unless specified otherwise The IR3xx series 48 17 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 2 System Installation Maintenance and Troubleshooting System Installation Equipment D
212. the computer to the master station click on the computer s Start Button and then on Run Type give stations db in the box and then click OK Next select menu option 2 Download Station Database on the master station keyboard to start the file transfer Then perform the function 3 Transmit Database located in the Reconfiguration Menu the transmit database function will take 15 20 minutes to complete Finally perform the function Offline Data to Central located in the Master Programming Menu press the MENU button and then press 2 1 6 A user may engage the DOS mode on the master station by selecting 3 Exit to DOS Type main at the command prompt C V and press enter PS 2 keyboard or master console to return the master to normal operation The stations db file may be edited globally by using a program called offline exe which is located on the master station If the master station is put into DOS mode as described earlier in this section the user may run the offline exe program by typing offline and then pressing the enter key on the PS 2 keyboard This will start the program and allow editing of the database file These commands are GLOBAL and affect all stations and or settings Before making any changes to the stations db file select menu option 1 Upload Station Database on the master station as shown above to back up the current file to a laptop computer This is not necessary if all stations are currently configured to sy
213. tion menu 8101 2501 112 Y MISS KAREN JONES MRS JANICE SMITH ACP Port Address Room Number Bed No Online Privacy Hardware Port Unit Address Ex for 8120 01 Port 1 20 Address value 20 86 IL715 Tek CARE NC300 TI Manual Architectural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Label Zones Set Paging on or off 16 character label bed 1 amp bed 2 Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved Port 7 Programming Sheet www leedan com info leedan com Toll Free 1 800 231 1414 Port 8732 Room Address Number Bed No 1 2 Online Y N Privacy Y N Paging Y N Label A Label B Zones 16 characters 16 characters A P All 8733 8734 8735 8736 8737 8738 8739 8740 8741 8742 8743 8744 8745 8746 8747 8748 8749 8750 8751 8752 8753 8754 8755 8756 8757 8758 8759 8760 8761 8762 8763 Example of how informati on appears on View Station menu 8101 2501 112 Y MISS KAREN JONES MRS JANI
214. tions 000 0 eee eee ceeeeeeeeeeeeeeeeeeseeceesauesaeesaeeaeens 102 Figure 38 6 amp 7 PIN Connector Outputs for IR3xx series Stations 103 Figure 39 NC351 A Serial Connection Diagram esee 104 40 NC351 2 Internal Hardware Diagram 105 Figure 40a NC351 A 2 Internal Hardware Diagram eee 106 41 NC351 A 2 Expanded System Exploded Internal Wiring Diagram 107 Figure 42 PM352 and PM354 Jumper Settings sse 108 Figure 43 SF380C Connections to Peripheral Devices sees 109 Figure 44 SF380P Connections to Peripheral Devices eese 110 Figure 45 SF381 SF382 Wiring Diagram seen eene 111 Higure46 Keypad for NC306 seem HER HRS 112 47 SF380A Wiring Diagram 2 113 Figure 48 LI484LED Wiring Diagram eee 114 Figure 49 LI380LED Wiring Diagram 115 Figure 50 LI386LED Wiring Diagram eene een 116 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved IL715 Tek CARE NC300 TI Manual ix www leedan com info leedan com Toll Free 1 800 231 1414 System Introduction The Tek CARE NC300 II Nurse Call System is a supervised microprocessor based nurse call system that provides a complete range of two way audio and visual signaling combined with pro
215. tomatically when a new master station is con nected to the system and is assigned an address e Press the TALK gray button for 7 10 seconds until the RESET black button s LED is lit e Press the PAGE violet button The database upload takes up to five minutes depending upon system size Master station control returns automatically Detect System Stations This causes the system to check for added or removed stations on the system after which it will reboot e Press the TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e Press the STAFF green button Restore System Defaults This causes the system to delete all previously programmed information and return to default settings This also causes the system to look for new or removed system hardware The system will then reboot NOTE This process must be per formed with caution because the deleted information cannot be restored and will need to be programmed again e Press the TALK gray button for 7 10 seconds until the LED on the RESET black button is lit e Press the ZONE blue button 42 IL7 1 5 Tek CARE NC300 Manual Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Configuration and Programming Programming Pagers
216. tural room number Bed Numbers Set station online or offline Set Privacy on or off Paging Set Paging on or off Label 16 character label bed 1 4 bed 2 Zones Zone s station is programmed for system Zone defaults to physical port the station is connected to Ex 1 A 2 B etc IL715 Tek CARE NC300 TI Manual 89 18 2 WIXVOO divug N6SOY 39 18 S 10 09 101 GO 08 15 92 OMY 9 eJI punog yoyoe pue LATOIA 10109 1J 4dpz pue 56270 eulwou 710 0 JIM uep 21 OMV 00 rej Au unurunje 9 6001 Og is Z sJojonpuoo 100 1ed sisi 8 P S OMY 8 L SeJIM WALSAS OL Q3193NNOO Jeyoef 3018 38 AYN SNOILVIS 219 OL dN W31SAS GHVGNVLS OL O3103NNOO pue NMOHG 0102 Jojonpuoo 6 1 0 GO 38 AVI SNOLLVIS 952 OL dN LAIN SINGIAGBIn O3 NVO 600 0 urep 21 OMY 02 pue TW 31 1H0d V OL 03193NNOO 38 AV SNOLLVIS 9 OL df 00 9 iis 2 siojonpuoo DMY BL SAIM JaMog ewe N33H9 pue MOTI3A ae 10J09 gt eouejoedeo pue 0 euiuou 541070
217. ty Level SE380C Single Patient Station Refer to Figure 43 SF380C Connections to Peripheral Devices for dipswitch settings Note SF380 series stations must be programmed for Personal Attn Priority Level SE380P Single Patient Station Refer to Figure 44 SF380P Connections to Peripheral Devices for dipswitch settings Note SF380 series stations must be programmed for Personal Attn Priority Level SF381 Standalone Bath Station SF382 Standalone Code Station Refer to Figure 45 SF381 SF382 Wiring Diagram for dipswitch and jumper shunt settings PM352 Station Port Card Refer to Figure 42 PM352 and PM354 Jumper Settings for jumper settings PM353 Processor Card There are two sets of dipswitches on this card During normal usage these switches should not need to be changed from the factory settings Refer to Figure 40 51 2 Inter nal Hardware Diagram The dipswitch functions are as follows Vertical Dipswitch 1 Reset Polling Processor 2 Normally off If turned on during a power up the system will perform the Detect System Stations menu function see System Configuration and Pro gramming section 3 Normally off If turned on enables Bed Out call for test purposes 4 Off no function 5 Normally off 6 Off no function 7 Off no function Horizontal Dipswitch 1 Reset Central Processor 2 Normally off If turned on during a power up the system will perform the Restore System D
218. uickly accessed again by pressing the MONITOR button again To clear the entered room numbers access the Monitor function via the menu as described in the System Configuration and Programming section un der the System Functions menu It is also possible to clear any individual room from the group by pressing the MONITOR button and reentering the number for the device that is already on the list IL715 Tek CARE NC300 TI Manual 11 www leedan com info leedan com Toll Free 1 800 231 1414 Part 1 System Operation Configuration and Programming System Operating Instructions NC304 NC304LCD Use Nurse A ide Follower Master Operation This feature allows the staff to receive call tone annunciation while in a patient s room continued Method 1 Does not require SF350B Nurse Aide Presence Stations Make sure no calls are pending before engaging the follower function To send the call annunciation to a specific room enter the room number and press the FOLLOW orange button The light on the FOLLOW button will illuminate indicating that the function is active If a VGA monitor is connected to the master a message box will appear and display the programmed room number Proceed to the room If a call is placed within the master s zone assignments the RESET red light on the follower programmed patient station will illuminate and a tone will sound This is to inform the staff member that a call is active else
219. ul to factory personnel under some troubleshooting circumstances 3 About Software Versions This function displays the three versions of soft ware on the nurse call system They are the MAIN EXE file in the nurses master station the CENTRAL BIN file in the central equipment and the POLLING BIN file in the central equipment These are the software components that can be upgraded in the field 5 Check Dialing Method This function displays the enabled dialing method normal 3 digit or 4 digit Master Programming Press MENU press 2 and then press 1 This menu provides ac cess to functions for the master station These must be set individually for each master station at the master station s location Each menu item displays the master station s infor mation box and the chosen item will already be selected The user can then make changes to that field as desired On screen instructions are also provided to guide the user 1 Set Master ID This allows the user to set the address number of the master station Master station addresses are through 8 2 Key Press Tones On Off This function controls the reassurance tone emitted for each key press on the master station 3 Toggle Pre Announce Tones This function controls the pre announce tone emitted from the patient station when an audio path is established 4 Assign Master Zones This function controls which zones the master receives calls from Any or all z
220. uoddns eoiuuoe1 eouejsisse 1snfpe oq uoddns Jeoiuuoe e2uo18jo1 10 Siy uo 195 sjonuoo pue 99y esioN 9joN Qquvoa NO H3MO1 Q31V201 SN YALAWOILNSLOd SALVOIGNI 31ON SONILLAS HOLIMSdIG NOILOAS SONILLAS CNV NOILVHNDISNOO ANAWdINOA 39N3H3H3H 310N 3 U9MWS Kay uouws Key uojnq xees ees 1e sey q31 IL715 Tek CARE NC300 TI Manual 105 Copyright TekTone Sound amp Signal Mfg Inc All Rights Reserved 1 800 231 1414 info leedan com Toll Free www leedan com 506280 Z VLGEON SLZTI iiidOLVHISININQV W31SAS NOLLO3HIQ INOQ 38 GINOHS MINIS NOLLVH3dO 1VINHON HOS 1 2 1437 NHNL ONININVHOOHd3H 318VN3 OL 1VLNOZIHOH 1H9IH ONIAIVHOOUd3H TT8VN3 OL GASN HOLIMSA3M Qquvoa PSEWNd INO ANY 9 ZSENd INO SNIV LNOO WALSAS 15 VESEON NMOHS WALSAS Q3QNVdX3 oNISEON SALON vSEWd SS 1 SSEWd E A L pers uoddns 1 ALALE eouejsisse ZSENd I way 1sn pe jou uoddns Jeojuyoa GO O
221. ure 8 IR320 series Dual Patient Station see 19 Figure9 SE301 and S302 Call Cords eret tenentes 20 Figure 10 SF311 and SF312 Call Cords 22 20 Figure 10a SE401 Call Cord 20 Figure 11 SF301P SF401P SF301PDL SFA401 P2L SF301DIG SF401DIG SF41ZDL and SF41ZKAL Pillow Speakers eee 20 Figure 12 IR310 series Staff Station 21 Figure 13 IR315 series Duty Station 22 Figure 14 SF337C Water Resistant Pull Pull Cord Bath Station 22 Figure 15 SF341B and SF382 Code Call Station see 23 Figure 16 SF350B Nurse Aide Presence Station 23 Figure 16a SF250 Staff Presence Station 24 17 Menu Map erento ere tte in PER P 25 73 Figure 18 Offline Programming Map Reference esee 36 Figure 19 Mounting IR Series Stations 40 Figure 20 Mounting LI380 LI384A LI386 series Dome Zone Lights 51 viii IL715 Tek CARE NC300 TI Manual Copyright TekTone Sound 8 Signal Mfg Inc All Rights Reserved www leedan com info leedan com Toll Free 1 800 231 1414 Table of Contents Figure 21 Mounting SF Series Stations
222. utton green is used to initiate and Station Operation cancel a nurse present signal to the master station Upon registration activation it will also reset any routine personal attention or priority call made from the associated room Aide Registration Button The aide registration button yellow is used to initiate and cancel an aide present signal to the master station Upon registration activation it will also reset any routine personal attention or priority call made from the associated room Nurse Registration Light The green light will flash to indicate a nurse service request and will light steadily to indicate a nurse present status This light will go out when the nurse is no longer registered in the room Aide Registration Light The yellow light will flash to indicate an aide service request and will light steadily to indicate an aide present status This light will go out when the aide is no longer registered in the room To Register Nurse or Aide Presence Press the green nurse or yellow aide button To Cancel Nurse or Aide Presence Press the green nurse or yellow aide button TekTone NURSE Nurse Registration KO Light Button Aide Registration Light Button Figure 16 SF350B Nurse Aide Presence Station SF250 Staff Presence Staff Registration Button The staff registration button green is used to initiate and can Station Ope
223. utton twice when finished Station On Offline Allows user to activate or deactivate a remote station e Press the selector button for the desired station and then press the ZONE blue button The LED of the selector button marked 1 indicates on offline status e Press the 1 button to toggle the station status on offline e Pressthe RESET black button twice when finished Assign Master Zones This function controls which zones the master receives calls from Any or all zones A through P may be assigned to each master station NOTE If all zones are deactivated the master station will not receive any calls Only qualified personnel may make changes to these settings e Push ZONE blue button Master s zones are indicated by the LED status of the selector keys in the second and third rows Zones A J are shown on the second row zones are shown on the first six keys of the third row e To add or remove a zone from the master press the zone s key to toggle its status e Press the RESET black button when finished Master Station Key Press Tones On Off This function controls the reassurance tone emitted for each key press on the master station To turn this feature on or off e Press the ZONE blue button e Press the 0 button to toggle key press tones on off e Press the RESET black button when finished Toggle Pre Announce Tones This function controls the pre
224. where This call indication can be silenced by pressing the reset button on the patient s station Return to the master station when ready and press the FOLLOW button to dis engage the feature Method 2 Requires SF350B Nurse Aide Presence Stations Make sure no calls are pending before engaging the follower function To enable a following call annunciation press the FOLLOW orange button The light on the FOLLOW button will illuminate indicating that the function is active If a VGA monitor is connected to the master a message box will appear and indicate that the function is active Proceed to a room and press the registration button for Nurse green or Aide yellow If a call is placed within the master s zone assignments the RESET red light on the associated patient station will illuminate and a tone will sound This is to inform the staff member that a call is active elsewhere This call indica tion can be silenced by pressing the reset button on the patient s station To change rooms press the appropriate registration button again Go to the next desired room and press the appropriate registration button Press it again when leaving the room Return to the master station when ready and press the FOLLOW button to dis engage the feature If master stations share zones only one master station may use the follower feature at a time Taking the Master Station Offline Method 1 Turning it off
225. wn lever The SF341B must be located for convenient operation in areas that require code call initiation such as ICU CCU areas environment for the SF341B is 10 40 C with relative humidity not exceeding 8096 See SF series Peripheral Devices General Information for additional details 5 82 Standalone Code Call Station The SF382 provides the same operational function ality as the SF341B The operating environment for the SF382 is 10 40 C with relative humidity not exceeding 80 See SF series Peripheral Devices General Information for additional details The SF382 differs electronically from the SF341B device in that it incorporates electronic circuitry to support standalone functionality similar to that of an IR3xx series Station Information that applies to this aspect of the device can be found in the first paragraph of IR3xx series Stations General Information SF350B Nurse Aide Presence Station The SF350B works in conjunction with the nurse aide presence registration features of the nurse call system It allows nurse and aide staff to register their presence with a simple button push and facilitates the transfer of nurse follower features from room to room when activated at the master station A nurse registration button and indicator and an aide registration button and indicator are provided The SF350B must be located for staff convenience typically within the associated room near its entrance The environment for the SF35

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