Service Manual
Contents
1. 17 18 Disks Docking Station Functional Block Diagram 12 2 Radical Isolation Block Diagram 13 1 Portable Wiring Interconnect rrnnnnnnnnnnnnvvnnnnnnnnnnnnnnvnnnnnnnnn 14 1 Docking Station Wiring Interconnect 15 1 Portable Parts LiSt rrrnnnnvnnnnnnnvnnnnnnnvnnnnnnnvvnnnnnnnvnnnnnnnennnnnnnennn 16 1 Docking Station Parts List rrnnvrnnnnvnnnnvrnnnnvnnnnvrnnnnvnnnnvnnnnennr 17 1 RDS2 Parts List eere ae ected ii 18 1 FRM 1312 Back Cover Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 1 Overview 1 1 About this Manual This manual explains how to service the Radical pulse oximeter Important safety information relating to general use of the Radical pulse oximeter appears in the Radical Operator s Manual Other important safety information is located throughout this manual where appropriate 1 2 Warnings Cautions and Notes Please read and follow any warnings cautions and notes presented throughout this manual An explanation of these labels is as follows A warning is provided when actions may result in a serious outcome i e injury serious adverse affect death to the patient or user Look for text in a gray shaded box Sample of Warning WARNING THIS IS A SAMPLE OF A WARNING STATEMENT A caution is given when any special care is to be exercised by th2. Analog 1 to Ov Output Verify that the voltmeter measures a voltage of approximately between 10mV and 100mV Set Analog 1 to 1v Output Verify that the voltmeter measures a voltage between 0 90V to 1 10V Reset Analog1 to Spo2 0 100 Repeat steps 5 8 3 and 5 8 4 with the positive lead of the multimeter connected to pin 15 Analog2 and set Analog2 to OV Output and 1V Output Reset Analog2 to Pulse Rate Serial Port The serial port outputs ASCII data using standard RS 232 protocol via a straight through serial cable The Handheld must be docked with AC power applied Validation of the port can be done by connecting a serial printer or using a PC with Hyper Terminal and the following setup Communication Parameters baud rate data bits With the Radical connected as per the above setup attach a patient cable and sensor to the Radical From the Output menu select ASCII 1 and the printer or PC monitor will print in the following format every second 12 11 00 11 56 29 SPO2 100 BPM 240 Pl 20 00 ALARM 00 EXC 5 10 820 r n Battery Test 5 10 1 Fully charge the Radical Handheld Battery by placing the Handheld into the Docking Station and connecting the AC power the AC mains switch must be on 5 10 2 Verify that the green Handheld Battery Indicator LED is illuminated 5 10 3 When the Radical is fully charged the green Handhe
3. Power Supply Hardwz Certification Label I Front Shell Mounting
4. Station Record software version in FRM 1312 and notify Masimo as per Section 4 1 2 Radical Signal Extraction Pulse Oximeter Service Manual 4 3 UM 10014 0804 5 Performance Verification 5 1 5 1 1 5 1 2 5 2 5 2 1 5 3 5 3 1 5 4 5 4 1 5 4 2 5 4 3 5 1 Overview To test the performance of the Radical pulse oximeter following repairs or during routine maintenance follow the procedure outlined in this section If the Radical fails any of the described tests discontinue its use and correct the problem before returning the unit back to the user Before performing the following tests place the Radical Handheld into the Docking Station connect the Radical to AC power and fully charge the Radical Handheld battery the AC mains switch must be on Disconnect any patient cables or pulse oximetry probes as well as SatShare serial or Analog Output Nurse Call cables from the instrument Power On Self Test Connect the unit to AC power and verify that the AC Power Indicator LED is illuminated If it is not verify that the AC mains switch is on Turn the unit on by depressing the Power Standby Button Within 5 seconds all available LEDs are momentarily illuminated a 1 second beep tone sounds and the Masimo SET logo is displayed The Docking Indicator LED AC Power Indicator LED Handheld Battery Charge LED and Docking Station Charge LED if Docking Station is eguipped with optional batter
5. 1 1 Press Menu General SatShare Numbers Yes 6 4 2 With the Handheld docked and AC power applied disconnect the patient cable from Radical Press the following key sequence Menu About 2 1 1 see Service menu for number key assignments Five 5 different SatShare values can be selected by pressing the Select key The selected value will be displayed on the multiparameter monitor if the unit is working properly The SatShare Diagnostics feature times out if a key is not pressed within 1 minute Radical Signal Extraction Pulse Oximeter Service Manual 6 7 UM 10014 0804 7 Repair and Returns 7A 7 1 1 7 1 Repair Policy Masimo or an authorized Service Department must perform warranty repair and service Do not use malfunctioning equipment The product must be repaired Please clean contaminated dirty equipment before returning Make sure it is fully dry before packing the equipment To return the Radical unit for service please follow the Return Procedure outlined in this section Return Procedure Please clean contaminated dirty equipment before returning and make sure it is completely dry before packing the equipment Recommended decontamination procedure for Radical equipment that has the potential for being exposed to blood or other potentially infectious materials 7 2 2 1 Put on Lab coat or other protective garment 7 2 2 2 Put on gloves 7 2 2 3 Place equipment on the des
6. Corporation 40 Parker Irvine California USA 92618 Domestic Toll Free 800 326 4890 option 2 International 949 297 7498 option 2 FAX 949 297 7499 Email tech masimo com Radical Signal Extraction Pulse Oximeter Service Manual 7 2 UM 10014 0804 8 Analog Output Nurse Call Test lt 200 w Alarm gt 1M i wo Alarm ov fa PIN 2 Ground HOO PIN 15 Pulse Rate ODOO6 0 OO OO o 0e000 lt 2001 win Alarm gt 1M 0 w Alarm ov 1 PIN 12 PIN 2 Common Ground PIN 9 5p02 8 1 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 9 Docking Station Power Supply Power Measurement Part Number 20241 and 20364 e i y O lt lt Ground point O JP2 8 VEG Part Number 20293 yd ds p J 12VDC OA JP2 JP1 AC 10 Docking Station System Board Power Measurement PIN1 12 VDC 22 Fan PIM F sone ryoc U PINS PING 3 3VDC 7 5VDC PIN2 DE PIN8 000000 12 VDC GROUND AOOHEE cb 9 b SUPPLY VOLTAGE PIN2 12VDC BATTERY VOLTAGE PIN3 4 8VDC 5 J21 Hoa Interface e
7. on the Docking Station will initially flash then remain illuminated while the battery s is are charging A prolonged flashing battery charging LED indicates that the internal battery temperature exceeds recommended operating conditions for proper battery charging Proper battery charging will proceed when the temperature returns to recommended operating conditions The Handheld battery requires approximately 2 to 3 hours for charging The optional Docking Station battery requires approximately 6 hours for charging When the battery charging LED indicators turn off additional trickle charging may occur to complete charging Although battery charging can occur while the Handheld is docked and powered on most efficient charge times are achieved with the Handheld unit turned off As a precaution against memory effects it is advisable to completely discharge and fully recharge the batteries periodically Refer to the Battery Deep Discharge function as described in the Radical Operators Manual Section 4 Service See CAUTIONS on next page Radical Signal Extraction Pulse Oximeter Service Manual 3 1 UM 10014 0804 CAUTIONS e If the Radical has not been charged for 1 month or more then recharge the battery prior to use e At low battery warning connect the Radical to AC power to prevent interruption of power e Additional information on the Radical batteries may be found in the Radical Operators Manual 3 3 Rep
8. that FRM 1912 is completed and returned to Masimo to ensure each unit is tracked with the software version of each unit This form can be found in this manual in the contents of the software disk and can also be acguired from Masimo if necessary by contacting Masimo using the information in Section 7 2 11 4 2 Software Download Procedure Note RDS 2 does not reguire programming 4 2 1 On the PC open FlashApp exe from your hard drive Masimo software can be obtained by Authorized Service providers by calling Masimo Technical Support domestic at 800 326 4890 option 2 or International at 949 297 7498 option 2 4 2 2 Set the default Target Port and Baud parameters as shown in the table below FlashApp Target Port Baud Number FlashApp 1 Portable COM1 57600 FlashApp 42 Portable MS 3 MS 5 MS 7 MS 11 COM1 57600 FlashApp 3 Docking Station COM1 57600 4 2 3 For programming Radical Handheld perform the following steps If a unit does not program with 57600 set baud rate to 9600 Radical Signal Extraction Pulse Oximeter Service Manual 4 1 UM 10014 0804 4 2 6 4 2 7 4 2 8 4 2 9 4 2 10 4 2 11 4 2 12 4 2 13 Connect a Docking Station to AC outlet and turn the AC Switch to ON if applicable Connect a straight through serial cable between the PC and the Docking Station Install the Radical Handheld to the Docking Statio
9. times without success troubleshooting is required Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 4 2 18 4 2 19 4 2 20 4 2 21 4 2 22 4 2 23 4 2 24 4 2 20 4 2 26 4 2 27 4 2 28 4 2 29 4 2 30 4 2 31 4 2 32 4 2 33 To program Radical Docking Station perform the following steps Connect a Docking Station to AC outlet and turn the switch to ON position if applicable Connect a serial cable between computer and the Docking Station Install a known good Radical Handheld to the Docking Station Turn off the Handheld if it is on Press the green button on FlashApp window with Target set to Docking Station Turn on the Handheld The green button will turn off and red button will turn on Wait until the green button turns on again If the message on the Status window is Complete Success continue with next step If the message is Complete Fail go back to 4 2 22 and repeat If this cycle is repeated 3 times without success troubleshooting is reguired To check software version numbers perform the following steps Turn off the Handheld Turn on the Handheld Press the Menu key Press the Down key and select About Verify that the Handheld Handheld Masimo SET and Docking Station D Station software version s are the intended version The Handheld must be docked to the Docking Station in order to see the version of the Docking
10. to be replaced 6 2 3 Make note of the unit serial number 6 2 4 Make note of the software versions in the event the Oximeter board or system boards are replaced as these boards reguire software updates to make them compatible with the end users version of software 6 2 5 Contact Masimo Corporation using the information in Section 7 2 11 to research the warranty history of the unit to determine if the unit will be covered under warranty 6 3 Troubleshooting 6 3 1 The troubleshooting procedures in this manual instruct the technician to isolate the failure down to the sub assembly level The intention is to have the Unit Under Test UUT repaired with minimal steps A safety analyzer or Hi pot Current Leakage test unit will be needed in the event the Docking Station is disassembled The Masimo Set Tester will be needed to perform the Performance Verification in Section 5 upon completion of repairs Radical Signal Extraction Pulse Oximeter Service Manual 6 1 UM 10014 0804 Tools reguired are as follows 6 2 Phillips head screwdriver Multimeter 10mm wrench or small pliers The troubleshooting steps below are presented in order of the most probable cause first Proceed to the next step only if unit continues to fail Always note the software versions of all three boards prior to repair All units must have Performance Verification Section 5 performed after repairs have been affected All Docking St
11. turned on 2 Refer to Radical Operators Manual for LED status Parameters Ne D Power fault Replace external Power Cable Check fuses at AC Input Filter Check 12VDC power Sections 7 amp 8 Replace Docking Station System Board No Battery Icon Displayed NiMH Battery Fault Replace NiMH battery Replace Portable System Board Battery LED Not llluminated Ph M 0 No fault battery is fully charged Check 12VDC power Sections 7 amp 8 Replace Docking Station System Board e Battery LED Flashing oR WP Ensure Service Mode Deep Discharge is not enabled Allow NiMH Battery to cool down Verify Fan operation Replace NiMH Battery Replace Docking Station System Board 6 4 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 Symptom Cause and Corrective Action Steps e Alarm LED does not llluminate 1 Unit must be in alarm state 2 Audible alarm can be heard 1 Replace Docking Station System Board 2 Replace LED Cable e Alarm Condition But No Audible Indication 1 Unit must be in alarm condition 2 Should hear sound upon button depression e Alarm Fault Replace Speaker 2 Replace Portable System Board e Display Missing Segments 1 Replace LCD 2 Replace Portable System Board e Display Backlight Will Not 1 Replace Portable System Board llluminat
12. 07 e Oximeter Board Communication Error correct a If version is incorrect or not displayed reload System Application Software b If version is correct replace Oximeter Board c Replace Portable System Board Verify Oximeter Board Software is 008 Real Time Clock Failure Replace Portable System Board 009 Watchdog Failure Replace Portable System Board 010 o e ec Docking Station Watchdog Failure Board 2 Replace Portable System Board Replace Docking Station System 200 Invalid SatShare coefficients Board Replace Docking Station System Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 Symptom Cause and Corrective Action Steps e All Flashing LED s 1 Flashing alternates between all LED s and AC Power LED 2 Refer to Radical Operators Manual for LED status Parameters 4 Communication error between Portable and Docking Station Verify software versions of Portable and Docking Station System Boards using the Portable menu a lf versions are incorrect or not displayed reload System Application Software for that device utilizing procedures outlined in the Software Download Procedure Replace The Interface Cable Replace the Portable System Board Replace the Docking Station System Board e No LED S llluminated 1 Both Portable and Docking Station are
13. 11 6 584 336 6 501 975 6 463 311 6 430 525 6 360 114 6 263 222 6 236 872 6 229 856 6 206 830 6 157 850 6 067 462 6 011 986 6 002 952 5 919 134 5 823 950 5 769 785 5 758 644 5 685 299 5 632 272 5 490 505 5 482 036 international equivalents or one or more of the patents referenced at www masimo com patents Other patents pending ii Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 Table of Contents Page 1 OVGIVICW sissies iii 1 1 1 1 About this Manual aaien e A 1 1 1 2 Warnings Cautions and Not8S cccnooccnconocccccononcnnnonannnncnnnnnos 1 1 2 Maintenance rrss ernnsnvennnnnnvvnnnnnnvennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennr 2 1 2 1 gt Introduetion 0 050 504 cise eee eevee elie eee 2 1 2 25 Oleaningu neuad is BRM eae i ed 2 1 3 Battery Operation and Maintenance x wssvnnnvrnnnvnnnvrnnvnnnvennenn 3 1 9 1 O 3 1 3 25 Battery Charging dt dni aaan 3 1 3 3 Replacing the Handheld Battery 3 2 3 4 Replacing the Docking Station Battery ornrnnrnrnrnrnrnnrnrnnrnnr 3 2 3 5 Replacing the FUSES rrnnnnnrnvrnnnnnnvrnnnnrnvrnnnernvrnnnernvrnnsernvrnnsenn 3 3 4 SOWA E ui 4 1 EE SE OE TEN PE EE 4 1 4 2 Software Download Procedure oooocccocccnociconcccconccnonnccnnncanancncnns 4 1 5 Performance Verification 5 1 du OE EN ETE ted thd ded NYDD gives eee tie 5 1 5 2 Power On Self TeStoooooconncconoccc
14. LTER MODULE L2 20241 POWER SUPPL Double Insulation 4kV DOCKING STATION SYSTEM BOA Basic Insulation 1 5kV AC PLUG 2 0mH 12V SELVI P NA A FYYTYS I S yo STR a i Co mn g o am ANNA a FUSE 1A 1000pF 1000pF 100pF 100pF Protective Earth 1 L POON 1 L FERRITE G80pP El NOTE Verify Power Supply Part Number 20293 POWER SU PPLY FERRITE TEM Equipotential Terminal 12V SELV nn Handheld DC DC PS y amp OPTO SAN AUU DC DC PS vY SK OPTO GONE HANDHELD ysulation 1 5kV 14 Portable Wiring Interconnect Display J6 E Swivel C Portable System Board Speaker NiMH Battery J16 J9 Pack K Ji Em 317 18 15 Docking Station Wiring Interconnect Yellow Green Neutral AC Power Entry Module DC Power L ad Green Docking LINE System Board GROUND Fan Yellow Equipotential Green Stud J22 J20 J24 J27 16 Portable Parts List OMNONARwWDH Latch Top Shell Swivel Connector Leash Pins Speaker Gasket Speaker Keypad Adhesive Keypad Displ
15. Radical Signal Extraction Pulse Oximeter Service Manual Masimo Corporation i Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 The Radical Service Manual is intended to provide the necessary information for proper servicing of all models of the Radical pulse oximetry system This manual is structured to support troubleshooting to the assembly or module level This manual does not provide instructions for troubleshooting to the printed circuit board component level There may be information provided in this manual that is not relevant for your system Do not service the Radical pulse oximeter without completely reading and understanding these instructions Service training provided by Masimo is reguired prior to utilization of this manual CAUTION Federal law U S restricts this device to sale by or on the order of a physician Masimo Corporation 40 Parker Irvine CA 92618 USA Tel 949 297 7000 Fax 949 297 7001 www masimo com Authorized Representative MDSS GmbH Burckhardstrasse 1 D 30163 Hanover Germany Tel 449 511 62 62 86 30 Fax 49 511 62 62 86 33 Made in USA O 2004 Masimo Corporation All rights reserved Masimo Masimo Logo SET LNOP Radical Rad 9 Rad 5 SIO FastSat FastStart Signal IO and APOD are trademarks of Masimo Corporation Covered by one or more of the following U S Patents RE38 492 RE38 476 6 699 194 6 684 090 6 658 276 6 654 624 6 650 917 6 643 530 6 606 5
16. UTIONS e Do not autoclave pressure sterilize or gas sterilize this oximeter e Do not soak or immerse the monitor in any liquid e Use the cleaning solution sparingly Allow unit to air dry Excessive solution can flow into the monitor and cause damage to internal components e Do not touch press or rub the display panels with abrasive cleaning compounds instruments brushes rough surface materials or bring them into contact with anything that could scratch the panel e Do not use petroleum based or acetone solutions or other harsh solvents to clean the oximeter These substances attack the device s materials and device failure can result 2 1 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 3 Battery Operation and Maintenance 3 1 3 1 1 3 1 2 Overview The Radical Handheld includes a 1 5 Amp hr Nickel Metal Hydride NiMH battery The Radical Docking Station may include the optional 6 5 Amp hr NiMH battery Before using the Radical as a handheld or transport monitor the Handheld battery and the optional Docking Station battery need to be fully charged Battery Charging To charge the battery s attach the Handheld unit to the Docking Station Ensure that AC power is attached to the Docking Station Note Some units are configured with an AC power switch Turn the AC power switch to the I position 3 2 3 3 2 4 The battery charging LED indicator s
17. arging is not successful On Off button is depressed 3 Replace Portable System Board perform Step 3 e Portable will not Power Up 1 Replace Interface Cable When Docked 2 Replace Docking Station System 1 Docking Station is Board functioning 2 Portable powers up undocked e Portable Will Not Turn Off 1 Replace Portable System Board 2 Adjust or replace Keypad Portable Will Not Undock 1 Ensure Portable Lock is not in e From Docking Station 2 Latch failure gently pry latch down once removed replace latch and or striker 1 Watchdog Alarm Other than Service failures Replace Portable System Board 6 6 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 6 4 Satshare Diagnostics Note As SatShare Diagnostics simulates physiological information SpO gt and Pulse Rate values it should be performed with caution especially in areas with central monitoring The attending nurse and supervisor should always be made aware that SatShare Diagnostic testing is being performed During transient situations the SpO and pulse rate values on Radical and the multiparameter monitor may differ by more than the specified tolerance The averaging time set on the multiparameter monitor may also affect the delay during transient situations 6 4 1 If the SpO and pulse rate values displayed on a multi parameter monitor is in question perform the following steps 6 4
18. asy do Optional Battery LED Status Radical Signal Extraction Pulse Oximeter Service Manual 10 1 UM 10014 0804 11 Portable Functional Block Diagram Emulator interru Docking Station Power Backlight data addr Contrast data addr V Watchdog Sguare Wave Timer enerator reset fail status Waveform Generator Volume data clock fram Vi Enable vV Audi Ampl V e 12 Docking Station Functional Block Diagram J28 Emulator Port Coni J21 Docking Station Battery Pack LED Interface data addr VA Serial EEPROM Interface 7 5VDC Sepic Power Supply 12VDC Portable Battery Charger 5VDC avDones data addr C K Da i i SatShare j I ata addr Low Speed Bus I data clock frame 1 data addr Reset ta Nurse Call i data dddr Vi I SP SPORTO Analog Output j I spPorTI ata etock tr me TAP FLASH t Irqo lagt datavad data addr Irqi Reset I SRAM Power Supervisa data addr I i i RS 239 evel Translator 13 Radical Isolation Block Diagram RADICAL ISOLATION BLOCK DIAGRAM FI
19. ations that have been opened must be safety tested after reassembly Service Messages 6 3 6 1 R2 0 x x When a fault is detected the unit either watchdogs or displays Service Reguired XXX and generates high priority alarm sound In either case the fault is latched until power is cycled or the alarm silence key is pressed 6 3 6 2 R2 1 x x When a fault is detected the unit either watchdogs or displays XXX and generates high priority alarm sound When the fault triggers watchdog alarm it is latched until the power is cycled or the alarm silence key is pressed But when the unit displays XXX it also resets itself to clear the fault If the fault is one time event software clears the fault and continues to operate normally If the fault is permanent the will display XXX reset display XXX reset Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 Symptom Cause and Corrective Action Steps 001 SRAM Memory Failure 1 Replace Portable System Board 002 Flash Memory Failure Replace Portable System Board 003 Low Speed Bus Timeout Replace Portable System Board 004 ej e 0 Display or Low Speed Bus Failure Replace Portable System Board Replace Display 005 Dual UART Failed at Power Up Replace Portable System Board 006 Oximeter Board Failure Replace Oximeter Board JN 0
20. ay 10 Display Retainer 11 MS xx Standoff Mounting Hardware 4 pcs 12 Handheld System Board 13 Portable System Board Mounting Hardware 2 pcs 85 14 Standoff 4 pcs 15 MS xx mounting Hardware 4 pcs 16 MS 3L or MS 5 or MS 7 or MS 11 17 Back Shell 18 Plastics Hardware 6 pcs 19 NiMH Battery Pa 20 Radical Logo Lat 21 Lithium Coin Cell 22 Foam Pad 17 Docking Station Parts List RDS 1 RDS 1B and RDS 3 Note Only RDS 1B configured Docking Stations will contain the 20284 Optional Battery Pack 1 Front Shell 10 AC Filter Module Fuses 2 pcs 2 LED Status Label 11 AC Power Entry Module 3 Radical Logo Label 12 AC Filter Module Bracket 19 DC Power Cable 20 Top Shell 21 Docking Station Systen RDS 1 and RDS 1B RDS 3 Onlv ports 18 RDS2 Parts List oon OTO Front Shell LED Status Label Radical Logo Label LED Status Cable Interface Cable Interface Cable Hardware 4 pcs 2x2 Bottom Shell Equipotential Hardware 4 different pcs 10 11 12 13 14 15 16 17 AC Filter Module Fuses 2 pcs AC Power Entry Module AC Filter Module Bracket AC Power Entry Module Bracket Hardware 5 pcs 1x2x2 AC Cable Insulator Power Supply 20179 AC Power Cable or 20320 required with 20293 Power Supply Insulator Top Shell RDS2 System Board Standoff Docking Station Syste No Implied License L
21. e patient or user to avoid injury to the patient damage to this device or damage to other property Sample of Caution CAUTION This is a sample of a Caution statement A note is provided when extra general information is applicable Sample of Note Note This is a sample of a Note statement Radical Signal Extraction Pulse Oximeter Service Manual 1 1 UM 10014 0804 2 Maintenance 2 1 Introduction 2 1 1 This chapter covers how to test the operation of the Radical and SatShare interface if applicable how to properly clean the Radical pulse oximeter how to recharge and replace the batteries how to replace the fuses and how to obtain service under normal operation No internal adjustment or recalibration is required Service should be done by qualified personnel only Safety checks should be performed at regular intervals or in accordance with local and governmental regulations WARNING ELECTRICAL SHOCK AND FLAMMABILITY HAZARD BEFORE CLEANING THE OXIMETER ALWAYS TURN THE UNIT OFF AND DISCONNECT THE POWER CORD FROM THE BACK OF THE UNIT 2 2 Cleaning 2 2 1 To clean the display panel use a cotton swab moistened with 70 isopropyl alcohol and gently wipe the panel 2 2 2 To clean the outer surface of the oximeter use a soft cloth moistened with a 709e isopropyl alcohol Do not allow liguids to enter the interior of the instrument 2 2 3 To decontaminate unit refer to Section 7 2 2 CA
22. e 2 Replace Display e Button Function Error 1 Replace Keypad 1 Any front panel button 2 Replace Portable System Board affected 2 Buttons do not activate feature 3 Buttons hard to press Rightmost Touch Key 1 Open unit If Swivel Connector flex Difficult to Depress cable is interfering with button replace Swivel Connector 2 Replace Keypad e No Sensor Defective 1 Replace sensor Sensor or Sensor Off 2 Replace patient cable Displayed 3 Replace swivel connector 4 Replace oximeter board e Display Does Not Rotate 1 Ensure Docking Station is Automatically powered up 2 Ensure Power Save feature is not enabled 3 Replace Docking Station System Board e Display Does Not Rotate Manually 1 Flex interference Replace Swivel Connector 2 Replace Keypad 3 Replace Portable System Board e Docking Station Fails When Portable is Docked 1 Ensure software of Handheld and Docking Station is compatible 2 Replace Portable System Board 3 Replace Docking Station System Board Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 6 5 Symptom Cause and Corrective Action Steps 4 Replace Interface Cable e Fan Does Not Function 1 Replace Fan 1 Ensure AC power is on 2 Replace Docking Station System Board 1 Portable Will Not Power Up When Undocked If Clicking is heard when 1 Check NiMH Battery charge 2 Replace Battery if ch
23. he bottom of the metal portion of the fuse 3 5 5 Place fuses as needed 1 Amp Metric fast acting 5x20mm 250V in the fuse holder observing the proper orientation Radical Signal Extraction Pulse Oximeter Service Manual 3 3 UM 10014 0804 3 5 6 Slide the fuse holder back into the power entry module and press firmly to make sure it is firmly inserted 3 5 7 The unit is ready to be reconnected to AC power Note If the fuses blow after replacement troubleshoot the unit WARNING FIRE HAZARD TO PROTECT AGAINST FIRE HAZARD REPLACE ONLY WITH FUSES OF THE SAME TYPE CURRENT RATING AND VOLTAGE RATING 3 4 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 4 Software 41 Overview 4 1 1 The Radical product is configured to allow software downloads directly from a PC The Radical product has three different boards that utilize software that may reguire upgrade The Pulse Oximeter Board Handheld System Board and Docking Station System Board all operate with software that is independent of each other The software must be compatible between the boards for the Radical product to operate properly The boards communicate with each other through on board connections in the case of the Oximeter Board to Handheld System Board For the Handheld to Docking Station communication this is accomplished through a Contact Pin Interface Cable 4 1 2 When software upgrades are affected it is imperative
24. ignated decontamination table 7 2 2 4 Apply cleaning agent to paper towel or use Cidex wipes 7 2 2 5 Wipe down all aspects of the equipment 7 2 2 6 Let the equipment air dry completely 7 2 2 7 Remove gloves 7 2 2 8 Move equipment to the area designated for equipment that has been through the decontamination process 7 2 2 9 Dispose of all contaminated products properly Package the equipment securely in the original shipping container if possible and enclose the following information and items Call Masimo domestically at 800 326 4890 option 2 internationally at 949 297 7498 option 2 and ask for an RMA number Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 7 2 8 7 2 9 7 2 10 7 2 11 A letter or email describing in detail any symptoms or difficulties experienced with the pulse oximeter Please include the RMA number in the letter Warranty information a copy of the invoice or other applicable documentation must be included Purchase order number to cover repair if the oximeter is not under warranty or for tracking purposes if the warranty is in effect Ship to and bill to information Person name telephone Telex fax number email and country to contact for any guestions about the repairs A document stating the oximeter has been decontaminated for bloodborne pathogens Return pulse oximeter to the following shipping address Masimo
25. imum viewing contrast 5 5 3 Exit the Menu system and press and hold down the Backlight Contrast button for several seconds The display will scroll again through all the contrast settings 5 5 4 Release the Backlight Contrast button again when the display shows maximum viewing contrast 5 6 Testing with Masimo Set Tester 5 6 1 Turn the Radical off and then on again 5 6 2 Set the alarm limits to High 100 140 Low 90 50 5 6 3 Connect the Masimo Tester to the Radical 5 6 4 Verify that within 20 seconds a plethysmographic and a Signal IQ waveform displays 5 6 5 Verify that the SpO gt measurement is between 79 and 84 5 6 6 Verify that the pulse rate measurement is between 55 bpm and 65 bpm Radical Signal Extraction Pulse Oximeter Service Manual 5 2 UM 10014 0804 9 6 7 9 6 8 9 6 9 9 6 10 9 6 11 5 7 Verify that an audible alarm occurs and that the SpO measurement and the low SpOs alarm are flashing Press the Alarm Silence button once and verify that the alarm is silenced Wait 120 seconds and verify that the alarm silence times out and the audible alarm is activated again Disable the Alarm before continuing Press the Increase Loudness button several times and verify that the loudness of the pulse beep tone increases Press the Decrease Loudness button and verify that the loudness of the pulse beep tone decreases Press the Decrease Loudness button and verif
26. inccccnncccnonncnoncccnancn nano nnnnncn nana 5 1 5 3 Key Press Button Test mmmmmerrerrrnvvvrrrvrrrrrrrnrrrnrrrnrrnnrrrnrrnnnenn 5 1 5 4 Alarm Limit Test ciaretta niaii aseina 5 1 5 5 Display Contrast Test mrrnrnnonrnnnnrnrnvnrnnrnrrrnnrrnnrnrnrnrnresenrnnennn 5 2 5 6 Testing with Masimo Set Tester rrrnrnnrnrrnnnnrnnonrnrnrnrenrnrnnrnnr 5 2 TENA O Testo altiro 5 3 5 8 Analog Output Test 5 3 Bii SenalPortstnsdaatasseaeam Cater utes tea 5 4 5 10 Battery Testun LG tia 5 4 6 FRO CL Hr I AR FR REY Y YNAT 6 1 6 1 Safety PrecautiONS oocinncccnnnncinncnnnncncnnncnnonennnnnnn none nun na nnion 6 1 6 2 General PrOCOQUTBS oooocinoccccoccconoccconcnnnnncnnoncnnnnn canon cn nonnnanannnnns 6 1 6 3 TroubleshootinQ ooooccccnncccccnnnncccnnnnnancnnonnn AAAA DARRAR 6 1 6 4 Satshare DiagnostiCS cooocccnnnncinnccinnnnnnnncnoncncnnncnnanonnonenanancnnns 6 7 7 Repair and Returns rnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnnnnnnnvnennnnn 7 1 FA Repair PONGY TAS 7 1 7 2 Return Procedure aaie aana ria aAA re Eia 7 1 8 Analog Output Nurse Call Test rrrnvrnnnvrnnnnvnnnnvrnnnnvnnnnvnnnnenn 8 1 9 Docking Station Power Supply Power Measurement 9 1 10 Docking Station System Board Power Measurement 10 1 11 Portable Functional Block Diagram 11 1 Radical Signal Extraction Pulse Oximeter Service Manual iii UM 10014 0804 12 13 14 15 16
27. king Station over to allow the screws to fall out of the unit in a manner that allows the technician to catch the screws 3 4 5 Lay the Docking Station on its feet and remove the top plastic cover 3 4 6 For units with a battery installed disconnect the battery connector J21 from the Docking Station system board Remove the screw that holds the Docking Station System board in place Lift this board to allow access to the Battery Remove the battery 3 4 7 Carefully install the replacement battery into its compartment 3 4 8 Reinstall the screw to secure the Docking Station system board Attach the battery connector 3 4 9 Carefully install the top plastic cover Make sure no internal cables are pinched between top and bottom case 3 4 10 Turn the unit over and re install the screws 3 4 11 Attach the Handheld onto the Docking Station 3 4 12 If necessary charge the battery before using the Docking Station according to Section 3 2 of this manual CAUTION Follow local governing guidelines for proper disposal of internal batteries Do not incinerate 3 5 Replacing the Fuses 3 5 1 Disconnect unit from AC power 3 5 2 Use a small flat blade screwdriver and gently pry loose the fuse holder from the power entry module 3 5 3 Note how the fuses are placed in the fuse holder for installation of the new fuses 3 5 4 To remove the fuses from the fuse holder use the edge of the screwdriver blade to pry against t
28. lacing the Handheld Battery 3 3 1 Turn the Radical Handheld off and remove the patient cable connection Detach the Radical Handheld from the Docking Station if docked 3 3 2 Place the Handheld face down on a soft surface such that no cosmetic damage occurs to the unit 3 3 3 Loosen the closure screw on the battery and remove the battery 3 3 4 Position the replacement battery into the Handheld bottom first 3 3 5 Tighten the battery screw until it is secure and the grasp loop is pointing towards the top of the Handheld and lays flat into the plastic housing 3 3 6 Place Handheld into Docking Station Turn on power and if necessary charge battery according to Section 9 of the Radical Operator s Manual Battery Operation and Maintenance 3 4 Replacing the Docking Station Battery CAUTION Do not over tighten screws Tighten the screws throughout the Radical Handheld and Docking Station to 80 in oz Note Docking Station Battery can only be installed in RDS 1B type units Note It will be necessary to perform safety testing after replacement 3 4 1 With the AC power cord disconnected remove the Handheld from the Docking Station 3 2 Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 3 4 2 Lay the Docking Station on its side on a soft surface with the screw holes facing up 3 4 3 Remove the five 5 screws from the unit using a 1 phillips screw driver 3 4 4 Carefully turn the Doc
29. ld Battery Indicator turns off Radical Signal Extraction Pulse Oximeter Service Manual 5 4 UM 10014 0804 5 10 4 9 10 5 9 10 6 9 10 7 9 10 8 5 5 Turn the Radical on and verify that the Handheld Battery indicator shows a full charge Fully charge the Radical Docking Station Battery by placing the Handheld into the Docking Station and connecting the AC power the AC mains switch must be on Verify that the green Docking Station Battery Indicator LED is illuminated When the Radical is fully charged the green Docking Station Battery Indicator turns off Turn the Radical on and verify that the Docking Station Battery indicator shows a full charge Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 6 Repair 6 1 Safety Precautions WARNING DO NOT DISASSEMBLE OR ASSEMBLE THE UNIT WITH THE AC POWER CORD ATTACHED WARNING ENSURE THE UNIT HAS BEEN CLEANED PER THE CLEANING INSTRUCTIONS WARNING A HI POT SAFETY TEST IS REQUIRED IN THE EVENT THE DOCKING STATION HAS BEEN DISASSEMBLED 6 2 General Procedures 6 2 1 Examine the unit prior to disassembly or troubleshooting and inspect for cosmetic damage External damage may be helpful in determining the root cause of the failure 6 2 2 Note any markings or labeling the end user may have placed on the unit that may need to be duplicated or transferred in the event the housing or ancillary components are
30. n Turn off the Handheld if it is on Press the green button on the FlashApp window with Target set to Portable Green or Portable Blue depending on the LCD color Turn on the Handheld The green button will turn off and red button will turn on Wait until the green button turns on again If the message on the Status window is Complete Success continue with the next step If programming is not successful go back to 4 2 7 and repeat If this cycle is repeated 3 times without success troubleshooting is required Turn off the Handheld To program the Oximeter board perform the following steps Note The serial number label will indicate which version Oximeter board is inside MS 3 is identified by not having an indicator 4 2 14 4 2 15 4 2 16 4 2 17 4 2 Press the green button on FlashApp window with Target set to Portable MS 3 MS 5 MS 7or MS 11 The MS board type can be determined by looking at the bar code label on the lower back side of the Radical handheld The MS board type is listed to the left of the bar code If the MS 3L board is present there is no MS board type listed Turn on the Handheld The green button will turn off and red button will turn on Wait until the green button turns on again If the message on the Status window is Complete Success continue with next step If programming is not successful go back to 4 2 12 and repeat If this cycle is repeated 3
31. y are illuminated and the Radical begins normal operation Key Press Button Test With the exception of the Power Standby Button press each soft Key button and verify that the Radical acknowledges each key press with an audible beep tone or by indicating an associated change on the display Alarm Limit Test With the monitor turned on select the Menu Access key and enter the Alarm menu Change the desired parameter below to a value two points below the currently selected value and accept the change Verify that the newly set parameter is shown on the Saturation Alarm Limit Display next to the SpO gt or pulse rate measurement display Return the Alarm parameter to its original setting Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 5 4 4 Perform steps 5 4 1 through 5 4 3 with the High Saturation Alarm parameter 5 4 5 Perform steps 5 4 1 through 5 4 3 with the Low Saturation Alarm parameter 5 4 6 Perform steps 5 4 1 through 5 4 3 with the High Pulse Rate Alarm parameter 5 4 7 Perform steps 5 4 1 through 5 4 3 with the Low Pulse Rate Alarm parameter 5 4 8 Reset the alarm limits again to the original settings 5 5 Display Contrast Test 5 5 1 _ With the monitor turned on select the Menu key and enter the Display menu Change the Contrast parameter by scrolling through the contrast settings 5 5 2 _ Return the Contrast setting to the original value or a value that allows max
32. y that the loudness of the pulse beep tone can be turned off Nurse Call Test Note Refer to Section 8 in this manual for connector pinouts noted in Sections 5 7and 5 8 5 7 1 5 7 2 5 7 3 5 8 5 8 1 5 8 2 5 3 Disconnect the patient cable or the Masimo SET Tester from the Radical and turn the instrument on Ensure that there are no audible alarms and that the audible alarms are not silenced Connect the common lead of a digital multimeter to pin 12 Nurse Call Common of the Analog Output Nurse Call Connector see Service Manual Troubleshooting Section 8 Analog Output Nurse Call Test on the Radical Connect the positive lead of the multimeter to pin 6 Nurse Call Normally Open of the Analog Output Nurse Call Connector and measure that the resistance is greater than 1 MQ open circuit Trigger an alarm on the monitor e g by disconnecting a sensor after it was measuring data and verify the resistance is lt 200 Analog Output Test Disconnect all patient cables and sensors from the Radical Turn the Radical off and then on again Connect the common lead of a multimeter to the pin 2 Ground of the Analog Output Nurse Call Connector Connect the positive lead of the multimeter to pin 9 Analog 1 of Analog Output Nurse Call Connector Radical Signal Extraction Pulse Oximeter Service Manual UM 10014 0804 9 8 3 9 8 4 5 8 5 5 8 6 5 8 7 Enter the menu system and set the Output
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