XC Repair Manual
Contents
1. SPECIAL WINTERIZATION INSTRUCTIONS FOR RV MARINE INSTALLATIONS To winterize washer dryer WINTERIZE END 1 With washer dryer power OFF pour quart of RV type antifreeze into washer drum 2 Close door Advance Cycle Selector to Spin 3 Press ON OFF button then To use washer dryer again 1 Reconnect water inlet hoses to corresponding HOT COLD faucets Turn faucets ON NOTE Check water inlet hoses and pump periodically see Users Guide press START let the washer 2 Plug ee he dryer run for 1 to 2 minutes see Users Guide OR 4 Press ON OFF button to turn reconnect power supply ower OFF 3 With washer dryer power OFF 5 Unplug washer dryer pour 1 2 TBSP of powder from electrical outlet or detergent or liquid equiv disconnect power into compartment 2 inside 6 Turn water supply faucets wi Dispenser Drawer OFF Disconnect inlet hoses 4 Advance Cycle Selector to from faucets position 9 Drain remaining water from E44 5 Press ON OFF button then the hoses FINISHED press START 6 Allow machine to run through the complete cycle to clean out any remaining antifreeze FINISHED Winteriza Option Optional Winterization Instructions If you re currently pumping antifreeze through your fresh water system you can follow these steps to winterize your washer dryer2. Splendide TECHNICAL EDUCATION GROUP PRESENTS WD2100XC XCP Splendide 2100XC WDC7100XCP Splendide 7100XC Front Loading Automatic Washer Dryer Training Guide Part No TRAINMANXC 101019 5NINIVUI Contact Info Product Specifications amp Warranty Info Westland Sales Splendide Tech Dept 1 800 356 0766 EXT 5 503 655 2563 Technical Assistance amp Parts Ordering Westland Sales Splendide Tech Dept 1 800 356 0766 EXT 5 503 655 2563 Literature Orders Westland Sales Splendide Tech Dept 1 800 356 0766 EXT 5 503 655 2563 Corporate Headquarters 15650 SE 102nd Ave PO BOX 427 Clackamas OR 97015 Telephone 800 356 0766 503 655 2563 Service Fax 503 722 9202 Service E mail service splendide com www splendide com support htm Introduction Westland Sales assumes no responsibility for repairs on Splendide products by anyone other than Authorized Splendide Service Technicians Warranty repairs must be pre approved by Splen d di de Con This Traini ovides act Westland Sales before servicing any Splendide appliance ng Guide for the Splendide Front Loading Automatic Washer Dryer Part No TRAINMANXC he service technician with information on the installation and service of Splendide washer yer models WD2100XC and WDC 100XC It is to be used as a supplemental training aid for service technicians For more information on the washer d
3. 1 With machine power OFF turn WASH TEMP knob to HOT 2 Advance Cycle Selector to position 3 3 Press ON OFF button then press START Let machine fill until the drum turns could take up to 1 to 2 minutes 4 Press ON OFF button to turn power OFF Advance Cycle Selector to Spin Press ON OFF button then press START 7 After letting antifreeze drain completely from drum press the ON OFF button to turn power OFF FINISHED TO USE YOUR WASHER DRYER AGAIN SEE INSTRUCTIONS ABOVE TechTips 57 Verifying Normal Operation Follow these steps in the order they are listed to test the washer dryer for normal operation We recommend that you ALWAYS perform this test as the last step of your repair It takes approximately 8 min to complete Introduction The following instructions explain how to test the washer dryer to make sure everything s working properly Keep in mind this appliance operates differently than some of the previous Splendide models you may be familiar with It s important to note the following differences The timer WILL NOT advance like a traditional mechanical timer It only sends a signal to the control board All of the timing is controlled by a microprocessor on the board so the Dry Time knob WILL NOT move or count down the time Before beginning the test remove all items from the drum and close the door Step You Select Correct Washer Dryer Response Components Checked 1 Pr
4. Silk and Low Heat en rinse particularly Soiled 11 Silk Pre Wash 30 min delicate fabrics Extra Rinse pes NO Spin Wash cycle rinse Low Heat cycles anticrease Berean Soiled 12 Wool Extra Rinse 65 min or spin cycles Low Spin 800 RPM High Spin Delicate and To prevent wrinkles cycles 11 and 12 lighter fabrics M will end with the laundry left to soak 20 to 180 Timed drying prone to 13 Dry and the Rinse LED flashing To finish Losy ineei min High Heat wrinkling the cycle press the START button Rinse cycles inter Rinse automatically dispensed during the pow bisat 35 min mediate and final Extra Rinse last rinse of each cycle spin cycles Spin NOTE High spin speed varies 16 min Draining and final depending on the cycle you choose spin cycle Drain Drains any water from the drum Drain ONIY min NO spin cycle NOTE Some options cannot be added to some cydes A bove cycle times will vary according to water pressure load size and fabric type Theory of Operation 24 Automatic Routines The following are routines that the washer dryer will follow out automatically during all of the wash spin rinse and dry cycles Door Locking Unlocking Routines Door Locking Summary The Door Locking Routine will only start if the door is securely closed and the Door Switch contact is CLOSED 1 The Door Switch is energized whenever a cycle
5. 154187104A Supplies water from the faucet and discharge water directly into the sink Designed for installations where washer dryer hook ups are not available ca Faucet Adapter Kit Part No 154187104A Continued on the next page Installation Information 7 Electrical Requirements WARNING ELECTRICAL SHOCK HAZARD Plug washer dryer into a grounded 3 prong outlet GROUNDING INSTRUCTIONS This appliance must be grounded In the event of a malfunc tion or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local Do not remove ground prong Do not use adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock codes and ordinances DO NOT modify the plug provided with the appliance If it will not fit the outlet have the proper outlet installed by a qualified electrician A 120 volt 60 Hz AC only 15 or 20 amp fused electrical supply is required Time delay fuse or circuit breaker is recom mended It is recommended that a separate circuit serving only this appliance be provided This washer dryer is equipped with a power sup
6. C FROM COLD VALVE ONLY FROM COLD VALVE ONLY NOTE Actual wash water temperatures may vary depending on the temperature set at the water heater Rinse temperatures are ALWAYS COLD Theory of Operation Wash Dry System The Wash Dry System consists of the Module Board the Main Motor the Pump Motor and the Dryer Heating Element Module Board The Module Board is located at the bottom right rear corner of the washer dryer If diagnostic tests indicate that the module board is defective the entire module board must be replaced The module board receives input from the Control Panel LED assembly and directly controls the dispenser drain pump water inlet valves door locking and unlocking fan motor and heating element relay The module board monitors the pressure switch and door lock switches Main Motor The main motor is located at the bottom rear of the washer and is an infinite speed 3 phase brushless motor that operates at various speeds and directions based on input voltages from the module board Main Motor Continued on the next page Theory of Operation 15 16 Pump Motor A separate pump pump motor is used to drain the drum Fig 3 1 The pump motor is 120 VAC and is attached directly to the pump The pump has a filter located at the bottom front that allows for the removal of large objects like keys and coins that may have passed from the basket Fig 3 2 Drain Pump Dryer Heating Elemen
7. 0 ohms J11 to Control Panel Board 4102 0 ohms J11 to Control Panel Board 5101 0 ohms 48 Component Testing Procedures 9 Dry NTC Sensor Test NTC Sensor Test Points are locted on the J10 Connector on the Module Board J10 on the Module Board _ Fault Codes F13 Test Points Reading J10 Connector 4105 2 K965 F Component Testing Procedures 49 50 Diagnosis amp Troubleshooting Introduction This section includes an Explanation of the Fault Codes for models WD2100XC and WDC7100XC as well as a Fault Code Testing Procedure Chart and a Problem Testing Procedure Chart Time Saving Tech Tips are included at the end of the chapter Contact Westland Sales for a complete list of Service Bulletins and updates for these models Option Button LED s 1 2 3 4 Door Lock LED Control Panel Fault Code Display Fig 6 1 Diagnosis amp Troubleshooting Explanation of Fault Codes These appliances incorporate an onboard diagnostic system to help you troubleshoot any problems that you may encounter See Chart on next page When the machine is in the Fault Mode The DOOR LOCK LED will flash quickly frequency gt 1 Hz flashes more than one time per second An LED or combination of LED s will light on the Control Panel see Fig 6 1 on opposite page After identifying the Fault Code see chart on next page for further testing procedure s LED ON LED OFF LED COMBINATION FAULT CAUSES
8. Door r cord from the outlet t Door Switch Cable Performing a Dryer Airflow amp Heat Test 1 Open the door 2 Set the Cycle Selector to any DRY cycle 3 Set the Dry Time knob to 40 minutes 4 Push the ON OFF button IN 5 Activate the Doo 6 Using the screwd Switch by inserting a screwdriver tip about 1 4 into the door hook entry hole river move the white colored slide mechanism to the Right until it stops HOLD the mechanism in place while holding the START button IN until the dryer turns on Approx 10 seconds 7 Place your hand i nside the Porthole Diaphragm at the 1 o clock position to feel for heat and airflow The airflow shou d be similar to a hand held hair dryer on LOW and it should start heating up within 20 seconds NOTE If either the heat or airflow are not present see Problem Testing Procedure Chart for further troubleshooting help 8 Release the Door and the Airflow and Heat Test results are normal but the problem persists check the dryer exhaus system for obstru With the dryer ON check the airflow exiting from the vent located on the outside wal and Disc ON Switch by pressing and holding the START button f you test a model WD2100XC ctions clear any obstructions onnect the flex metal dryer ducting from the back of the machine With the drye check the airflow exiting from the back of the machine and clear any obstructions End
9. Pressure Switch is located on the top right front corner of the machine The pressure switch can be accessed once the top is removed Removing the Pressure Switch Using pliers squeeze the clamp to disconnect the black hose from Next squeeze the tabs Fig 4 16 to remove the wiring harness the bottom of the pressure switch Fig 4 16 Be careful not to pull connectors from the pressure switch Be sure to check the wire con up on the hose too much or it may become disconnected from the Nector for a tight connection after re installation Gently wiggle the bottom of the drum switch back and forth while pulling out to remove the switch from the cabinet Fig 4 17 32 Accessing the Components Fan Motor NTC Sensor and Heater Coil The Fan Motor NTC Sensor Heater Coil and Housing sit on the drum and are located on the top right side of the machine It can be accessed once the top is removed Removing the Fan Motor Disconnect the two wires that are attached to the fan motor and the ground wire attached to the housing Fig 4 18 Next remove the seven size 15 torx head screws that secure the two halves of the heater housing Lift the top of the housing straight off and turn it over Wires Remove the 10mm nut with LEFT HANDED threads Below that secures the impeller to the motor shaft Lift the impeller straight off the fan motor shaft You may need to use a punch NOTE Make sure the impeller does not touch the gasket when
10. System Requirements The washer dryer can be installed using the standpipe drain system floor drain system or the sink drain system To prevent siphoning the outlet end of the drain hose MUST always be 20 50 8 cm above the base of the machine Not more than 6 15 24 cm of the drain hose should be inserted into the drain pipe Floor Standpipe Wall Standpipe A amp B 25 62 cm min 34 86 cm max The standpipe drain requires a minimum diameter standpipe of 1 1 4 3 2 cm The minimum carry away capacity can be no less than 7 gal 26 5 L per minute The top of the standpipe must be at least 25 in 62 cm high and no higher than 34 86 cm from the bottom of the washer The floor drain system requires a siphon break that may be purchased separately The sink drain system connected to a garbage disposer requires a Y connector sold separately fo max 25 62 34 86 20 50 with air break Standpipe Sink Drain W Y Branch Tailpiece Laundry Sink Drain 25 62 cm min with an air break Cable tie W Y Tail Piece 20 51 8 cm min This connection MUST be 34 86 cm max before drain trap and at least 20 50 8 cm above the floor where washer will be installed Standpipe Floor Standpipe w Y Branch Tail Piece Optional e The Splendide Faucet Adapter Kit Part No
11. a shop rag as a buffer so the knob does not get damaged Removing the Control Panel Board 1 Remove the wire connector from the panel board Fig 4 2 2 Remove the two Phillips screws that secure the panel board to the control panel Fig 4 2 3 Gently lift up on tabs on the back of the control panel board Fig 4 2 and push in the tabs on the selector knob shafts Fig 4 3 and pull out panel board using care not to break the tabs Wire Harness Connector TABS I 4 24 e Fig 4 2 2 TABS Tabs Push Down Cycle Selector Knob Tabs Tabs Push Up Fig 4 3 Removing the Control Panel 1 Remove the three Phillips Head Screws Fig 4 4 located behind the Dispenser Drawer 2 Remove the two Philips Head Screws located on the top corners of the Control Panel Fig 4 5 and then lift the entire panel straight off Ss SCREWS O tai SCREWS Accessing the Components 29 Door Door Switch Porthole Diaphragm Open the Door to access the Door Door Switch and Porthole Diaphragm Removing the Door Remove the two size 15 Torx screws that secure the door to the door hinge Fig 4 6 Removing the Door Switch If the top cannot be removed access to the door switch requires that the porthole diaphragm be eased back from the front of the washer To do this locate the retainer spring and use a small tool to grab the hoop in the spring Fig 4 7 Pull the retainer forward a
12. does not sense an unbalanced condition the ramp will continue Ifthe Module Board senses an unbalance condition the Main Motor will rotate slowly back and forth for the remainder of the cycle Theory of Operation 25 26 NOTES Accessing the Components Component Locations Follow the instructions in this section to gain access the following components JCT BLOCK lt DRYER VENT HOSE WD2100XC FAN MOTOR WEIGHT AND HOUSING DRY NTC T SWITCH CONTROL DETERGENT DISPENSER CONTROL PANEL PANEL BOARD HOT COLD WATER WATER VALVE VALVE POWER CORD DOOR SWITCH 7 DRYER VENT WD2100 a I PORTHOLE DIAPHRAGM DRAIN PUMP MODULE ASSEMBLY BOARD DRAIN HOSE MAIN MOTOR Accessing the Components 27 Required Tools To access components in this washer dryer you ll need Metric and Standard sockets of various sizes Torx 15 25 Drivers a Flat Head screwdriver and a Phillips Head screwdriver Top Panel Control Panel Components Access to the Control Panel requires that the top of the washer be removed Removing the Washer Dryer Top Two Phillips Head screws secure the main top at the back of the washer dryer Fig 4 1 Remove these screws and lift straight up on the rear of the main top Fig 4 1 28 Accessing the Components Removing the Knobs Remove the knob by pulling straight out If you need to use pliers make sure to use
13. is started 2 During the next few seconds the contacts on the door switch are checked by the Module Board The Status Door Lock light will go SOLID and the cycle will begin Door Unlocking Summary Unlocking will occur ONLY under these conditions 1 The Main Motor speed equals 0 2 The water level in the drum does not exceed the door seal 3 The cycle is finished 4 The cycle has been interrupted by following the Add An ltem instructions below CHILD DOOR LOCK This washer dryer is equipped with a Child Door Lock For your child s safety the door stays locked for the duration of the WASH and DRY cycles However the Add An Item feature allows you to unlock the door when needed NOTE The Add An Item feature is not available whenever it is unsafe to open the door i e during high spins if water level is to high etc Add An Item Press the ON OFF button You will hear 2 clicks when the door unlocks It is now safe to open the door Close the door press the ON OFF button to resume the cycle Resume Unlock IMPORTANT Never attempt to open the door when the Door Lock LED D is LIT SOLID Theory of Operation Wash Quality Routines Drain and Spin Routines During the Drain and Spin cycles the water level is checked continuously Normal Drain and Spin will occur until the Pressure Switch senses no water or foam suds in the drum Foam Detection and El
14. new cycle then 3 press the START button and the new cycle will begin Description of Cyle Selector Options Rinse Use a Rinse cycle to get a rinse and spin only A Rinse is useful for loads that need rinsing only or for adding fabric softener to a load Spin Use the Spin cycle to spin a wet load of laundry at 1200rpm Drain Use the Drain cycle to drain the washer dryer Description of Option Buttons You can customize the wash by adding an OPTION or combination of options to your cycle selection You can add or change the options after starting a cycle anytime before the option begins See Preset Wash Dry Cycles Chart Extra Rinse Pressing this button will add an extra rinse cycle Low Spin Pressing this button will reduce the spin speed to 600 rpm Low Heat Pressing this button will reduce the heat temperature during dry Pre Wash Pressing this button will add an extra fill at the beginning of the cycle Theory of Operation Description of Preset Wash Cycles Cotton Heavy Duty Wash Use the Cotton Heavy Duty cycles to wash loads of sturdy colorfast fabrics and normally to heavily soiled garments These cycles combine fast speed tumbling and an extra high spin speed 1200 RPM to shorten dry times SUPER Use this cycle to wash exceptionally soiled cotton garments HEAVY Use this cycle to wash heavily soiled garments REGULAR Use this cycle to wash normally soiled garments EXPRESS Use t
15. re installed If the gasket is damaged it will need to be replaced NTC Sensor Removing the Sensor Lift the NTC Sensor from the heater housing Fig 4 18 Remove the Wire Harness Connector from the sensor NOTE When reinstalling the sensor make sure the plastic housing is lined up with the duct assembly Accessing the Components 33 Removing the Heater Coil Remove the two wires from the heater coil and lift the heater coil out of the heater housing Fig 4 20 Heater Coil 34 Accessing the Components Lower Panel Drain Pump Pump Filter The Drain Pump is located at the lower right corner of the machine You ll need to remove the Lower Panel to access the Drain Pump and Pump Filter Removing the Lower Panel Gently ease down the top of the panel with a flat blade screw driver or plastic putty knife Remove the panel by lifting slightly and pulling forward Below Removing the Drain Pump With the Lower Panel removed and any residual water drained from the unit gently tip the washer onto its left side Remove the 4 screws that secure the sheet metal cover to the bot tom of the washer Below Remove the metal cover Front Back Y Screws Screws Remove the two screws that secure the pump to the cabinet Fig 4 23 Rotate the pump clockwise from inside the unit and then pull to remove it from the cabinet Fig 4 23 Continued on the next page Accessi
16. 16 148 Ib 148 Ib 9 Cycles 9 Cycles 3 Cycles 3 Cycles 7 j 4 buttons 4 buttons Avg wash water use is 7 5 16 gal wash load Water usage varies depending on load size and fabric type NOTE WDC7100XC has a condenser ventless drying system This condenser drying system uses 2 5 gallons of cold water per hour during the dry cycle General Information 3 IMPORTANT General Safety Information Your safety is important Read this section before you continue Important safety messages can be found in this manual and on the appliance Always read and obey all safety messages A WARNING This is a safety ale tsymbol This symbol ELECTRICAL SHOCK HAZARD alerts you to potential hazards that can kill or hurt you and others All safety messages will Plug washer dryer into a grounded 3 prong outlet follow the safety alert symbol and the word u Do not remove ground prong ARNING Do not use adapter The safety messages will tell you what the potential hazard is Do not use an extension cord tell you how to reduce the chance of injury and tell you what can Failure to follow these happen if the instructions are not followed instructions can result in death fire or electrical shock A WARNING Electrostatic Discharge ESD ELECTRICAL SHOCK HAZARD Sensitive Electronics Disconnect power before servicing ESD problems are present everywhere ESD may damage or Replace all panels before operating weaken
17. A 5 Main Motor and Waer Pump 19 F01 F02 F11 6 Dry NTC Sensor Condenser Valve J10 F13 F14 7 Fan Motor J16 2 N A 8 Water Valves Wash NTC 18 F03 Q Control Panel Board F2 For more information about how to read Fault Codes and what they mean see the Fault Code Chart Continued on the next page Condenser Valve ONLY on WDC7100XC Component Testing Procedures 39 A WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing Replace all panels before operating Failure to do so can result in death or electrical shock Introduction Before testing the components ALWAYS Make sure that the power cord is firmly plugged into a live circuit with the proper voltage Check for a blown household fuse or circuit breaker that has tripped Make sure that the dryer vent is properly installed and clear of lint obstructions WD2100XC Only When testing follow these instructions Resistance tests MUST be made with the power cord unplugged from the outlet and the wire connector removed from the Module Board e All tests should be made with a VOM volt ohmmeter or DVM digital volt ohmmeter having a sensitivity of 20 000 ohms per volt DC or greater BEFORE replacing any component ALWAYS check for wire connectors that are not pressed tightly into their terminals Tests MUST be made with ALL connectors attached Look for broken or loose ires failed terminals or wires that are not pressed into thei
18. CODE LEDA LED 1 LED 2 LED 3 LED 4 Motor triac short circuit Motor blocked tacho open short circuited Wash NTC sensor open short circuited E Empty pressure switch overflow simultaneously Empty pressure switch not reached Drain pump blocked IINE Selector code not found No absorbtion of wash heater Contact NA NC of the wash heater relay welded IU ME Setup file error EEPROM not Programmed damaged No signal of simultaneous empty and full IHE Drain pump not supplied PEE No communication between Control Panel Board and Main Board Drying NTC sensor open short circuited Fan motor blocked IP ME No absorbtion of drying heater Contact of drying heater relay welded Drum lock top loading only Door lock not supplied open Error in communication between Micro Processor and DSP Digital Signal Processor Diagnosis amp Troubleshooting 51 Fault Code Testing Procedure Chart See Explanation of the Fault Codes on the previous page to determine the Fault Code that the washer dryer is displaying Then follow the recommended testing procedure to troubleshoot the problem Call Westland Sales if the machine continues displaying the Fault Code Fault Code Explanation Recommended Testing Procedure 01 Short circuited Motor TRIAC on Module Board e Verify Drive Mo
19. Drain Pump connections and wiring See Component Testing Communication Failure e Verify Module Board connections and wiring See Component Testing Dry NTC Sensor Open Shorted Circuit e Verify NTC Sensor connections and wiring See Component Testing Verify the fan motor is not stuck obstructed or open See Component Access Dryer Element on Pressure Switch Sensing Water in Drum e Verify pressure switch connector and wiring See Component Testing Dry Heating Element Relay Malfunction e Verify Heating Element connections and wiring See Component Testing Not Applicable Door Lock not Supplied e Verify Door Switch connections and wiring See Component Testing Error in Communication betweeen microprocessor and DSP Replace Module Board Diagnosis amp Troubleshooting 53 Problem Testing Procedure Chart Follow these steps in the order they are listed to effectively troubleshoot the problem Call Westland Sales if the problem continues after you have completed the recommended tests Problem Testing Procedure WON T POWER UP WON T START CYCLE WON T DISPENSE LAUNDRY AIDS WON T FILL CYCLE SELECTOR ROTATES ON IT S OWN OVERFILLS gt UJ PWN Check the line voltage for blown fuses Check for voltage going to the Module Board Before continuing unplug the unit Check continuity of line cord and line filter Remove the washer dryer back
20. MPORTANT When re installing the Main Motor it s very important to make sure that it s properly re seated and aligned with the hangers lined up with the back side of the motor Accessing the Components 37 Removing the Bottom Panel The tub is held in position by two shock absorbers To access the Shock Absorbers The Shock Absorbers can be accessed once the bottom panel has been removed Shock Absorbers First place the washer dryer on its left side Remove the 4 screws that secure the sheet metal cover to the bottom of the washer Below Now remove the metal cover Screws 38 Front Accessing the Components Removing the Shock Absorbers Remove the bolts that secure the shock absorbers to the tub using a 12mm 15mm or 13mm socket depending on serial number Remove the plastic plugs that secure the shock absorbers to the bottom of the case using needle nose pliers Fig 4 27 Plastic Plugs Component Testing Procedures Connector Locations on the Module Board The following tests are performed by taking ohm readings on the Module Board connections listed below The Module Board can be accessed once the back panel has been removed See Component Access Locations 4 6 7 8 9 COMPONENT CONNECTOR FAULT CODE S 1 Pressure Switch 33 F04 F05 F07 F08 F10 F15 2 Heating Eement J2 F14 F15 3 Door Switch J4 Power in from Surge Protector N
21. Spin and Above cycle lengths may vary according to water pressure load size and fabric type Silk cycle cannot be set to go from wash to dry automatically Drain NOTE When used fabric softener is Program Knob Detergent Degree of Cycle Pre Fabric Special Cycle Type of fabric soil No Name Wash Wash Softener Bleach Programs Length Cycle Description Cotton Heavy Duty Cycles Exceptionall Soiled y 1 Super Extra Rinse 96 min Wash cycle rinse Heavy cotton Low Spin cycles intermedi fabrics ate and final spin Heavily Soiled 2 Heavy LowHeat 77min cycles i e sheets socks 7 Rre wash 3 1200 RPM High Soiled Regular Extra Rinse 77 min Spin towels jeans underwear Lightly Soiled Express OND 63 min sweatshirts etc NOTE A spin cycle is carried out at Low Heat 20 to 180 DE cycle fune x x Dry the beginning of this dry cycle Low Spin min dong High Heat Permanent Press Cycles Low Heat Heavily Soiled 6 Heavy Pre Wash 66 min Synthetic light Extra Rinse Wash cycle rinse cotton and Soiled 7 Regular more delicate Pre Wash ate and 184 spin face 2 cycles fabrics Lightly Soiled 8 Light qs 53 1 High i e button ups Spin khakis rayon Lightly Soiled 9 Express Low neat 33 min shirts etc Low Spin 1 20 0 180 Timed drying 19 Dry WAGES min Medium Heat Delicates Cycles
22. ULE g CNS eee SAA BP BOARD CN1 cil E FA1 Sg BLUE 16 X 550 3P11 c RED PRESSURE 4P16 E 18 X 0 18 BROWN 16 X 1250 2t SWITCH pd BLUE 16 X 1250 i 33 5 5 1 P12 ci 43 5 WIRING ASSEMBLY MODULE BOARD SURGE PROTECTOR PRESSURE SWITCH E MODULE E J15 RsT25Epo 711 LIGHTBLUE 24 z LIGHT BLUE 24 8 EVW EVPW 5 21 gt EVH LIGHT BLUE Si 725 Ox m NtcW C WIRING ASSEMBLY MODULE EVW EVPW EVH NtcW MODULE E RED 18 X 950 1 J16 RED 18 X 950 j DM G WIRING ASSEMBLY MODULE DRY MOTOR 60 Wiring Diagrams WD2100XC WD2100XCP WD7100XCP BROWN 14 X 1640 1J4 0104 Ej ware i E 144 MODULE RED DIC2 EX 18 X 1640 3JA D1 WIRING ASSEMBLY MODULE DOOR INTERLOCK c O gt J9 T MODULE lt RST 5 EDG L WIRING ASSEMBLY MODULE DRAIN PUMPE WASH MOTO Y G 16 X 1360 TG2 z lt TM Y G 16 X 500 S _ 4 TS Y WIRING ASSEMBLY EARTH MACHINE MODULE ga eg BLUE A NU J2 2J2 BLUE 16 X 960 lt 6 WIRING ASSEMBLY MODULE DRY HEATER LIGHT BLUE LIGHT BLUE NTC AS COMPLESSIVO P NTC ASCIUGATURA P WIRING ASSEMBLY MODULE NTC DRY Wiring Diagrams 61
23. and check wire harness connections to the Module Board Check for correct wiring at the surge protector Open and close the door Verify there is water entering the Hot and Cold Valves Check the Door Switch using the Component Testing procedure If door is locked select Drain on the Cycle Selector to drain the drum Remove the washer dryer top and check the wire harness connections Verify the unit is level Verify the Dispenser Drawer is not clogged with detergent Check water connections to the unit Check for plugged water valve screen Remove the top and check water connections within the unit Check installation Check inlet valves Check water connections to the unit Check for plugged water valve screen Remove the top and check water connections within the unit Move the Cycle Selector knob to any position except and the washer will return to the original cycle Check to see if the unit is displaying Fault Code See Explanation of the Fault Codes Verify the unit is level Check Pump Drain system this could indicate a failure to drain Check Operating Pressure Switch Check Pressure Switch hose for holes cut marks Check the Module Board 54 Diagnosis amp Troubleshooting Problem DRUM WON T ROTATE WON T DRAIN MACHINE VIBRATES INCORRECT WATER TEMPERATURE WON T DRY Possible Cause Recommended Testing 1 Remove the washer d
24. anel Drain Pump Pump Filter 35 To Clean Out the Large Item Filter 36 Back Panel Main Motor Module Board 37 Shock Absorbers 38 Continued on the next page lii 5 Component Testing Procedures 39 Connector Locations on the Module Board Introduction Instructions 1 Door Switch Tes 2 Power in from the Surge Protector lest 3 Pressure Switch Test 4 Heating Element Test 5 Main Motor Test Includes Running the Main Motor with AC Voltage 6 Fan Motor Water Pump Test 7 Water Valve Wash NTC Test 8 Control Panel Board Test 9 Dry NTC Sensor Test 6 Diagnosis amp Troubleshooting 50 Introduction Explanation of Fault Codes Fault Code Testing Procedure Chart Problem Testing Procedure Chart 7 Tech Tips 56 Manually Unlocking the Door Performing a Dryer Airflow amp Heat Test Winterization Instructions Optional RV Winterization Verifying Normal Operation 8 Wiring Diagrams 59 61 iv 39 40 41 4 43 44 45 46 4 48 49 50 51 52 54 56 56 5 58 General Information Model Serial No Designators Use these numbers to obtain the Warranty status as well as a history of repairs and service calls for the washer dryer To speed the repair process ALWAYS have the Model and Serial No ready when you call Westland Sales Model Number wo PRODUCT GROUP WD Washer Dryer PRODUCT IDENTIFICATION C Condenser Drying System Ventless model PRODUCT CODE 7100XC
25. b assembly In addition the drum is suspended from the top frame of the washer with three springs attached to the sides of the case Stability for this suspension system is provided by two concrete counter weights One is located at the top and one at the bottom front of the outer drum Springs Top Counter Weight Bottom Front Shock Absorbers Counter Weight Theory of Operation 17 Customer Interface Cycle Selection System The Customer Interface Cycle Selection System consists of the Control Panel LED Assembly along with the program timer option buttons and Wash Temperature and Dry Time Selectors Control Panel LED Assembly The Control Panel LED Assembly Fig 3 3 is removed as a single assembly and is connected to the Module Board by 5 connection points to the wiring harness The assembly contains all the buttons LED s and switches for the user to operate the washer dryer This interfaces what the consumer commands to the Module Board Fig 3 3 18 Theory of Operation Description of Control Panel Buttons Knobs amp LED s ON OFF Button Use the ON OFF Button to turn machine power ON or OFF START Button Use this button to START a cycle press once or RESET the controls press and hold for 5 Seconds For more information see Resetting the Controls on page 20 Buttons Button GD co Tq verfo VE EE DRY TIME WASH TEMP Cycle Rinse Status mm LED s Dy Selector S
26. cated on the jl IMPORTANT Water pressure MUST Technical Data chart e Included in the accessories supplied with your machine are 2 inlet hoses with 4 rubber washers pre installed Check that the rubber washers are installed in the ends of the inlet hoses to make a water tight seal at each connection point e Connect the straight ends of the water inlet hoses to the supply taps that have 34 BSP thread standard hose bib e Connect the 90 angled ends 20 mm thread of these hoses to the inlet valves on the back of the machine Fig 2 NOTE Water Inlet valves are color coded Red Hot amp White Cold IMPORTANT Do not use excessive force Damage to the couplings can result The couplings should be tightened by hand a tool should only be used if a leak occurs Installation Information 9 Connecting the drain hose It is possible for the water to be discharged into a sink standpipe or drainpipe but an air break must be available at a minimum 20 height to prevent the machine from siphoning Fig 6 Floor Standpipe Wall Standpipe A amp B 25 62 cm min 34 86 max Standpipe Drain System Installations require mini mum 1 74 3 2 cm diameter standpipe with a minimum carry away capacity of 7 gallons 26 liters per minute Wall or Floor Standpipe Drain System The top of the standpipe must be between 25 62 cm 34 86 cm from the bottom of the washer Fi
27. city Needs a 1 1 4 minimum diameter standpipe with a minimum carry away capacity of 7 gallons per minute Top of Standpipe Must be between 25 and 34 high from the bottom of the machine Outlet End of Drain Hose provided with the unit Must be at least 20 above the bottom of the washer dryer An air break must be available at the standpipe to avoid siphoning No more than 6 of the drain hose should be inserted into the drain pipe to prevent siphoning Installation Information 5 Washer Dryer Dimensions 6 4 23 1 2 59 7 33 1 4 in 84 5 cm 22 3 16 in T4 56 4 cm Installation Information Undercounter Install Requirements The dimensions shown are for the minimum spacing allowed gt 0 4 33 1 4 in 84 5 cm O Oin gt q 23 1 2 in 4 59 7 cm gt 0 cm 0 Recessed Area Closet Install Requirements The dimensions shown are for the minimum spacing allowed 1 22 3 16 A 56 4 cm 1in a WP 254 cm 40 SIN 2 54 cm Additional spacing should be considered for Ease of installation and servicing Additional clearances might be required for wall door and floor moldings e f cabinet door is installed a minimum of 8 sq in should be provided for make up air Louvered doors with equivalent air openings are acceptable Drain
28. confirm that it s level When installing this appliance in an RV or marine vessel you should block in the unit to prevent it from shifting or tipping A SecureFit Bracket Kit is available from Splendide to keep the unit from shifting front to back or side to side Test and clean the washer Run a test load with no laundry Testing and cleaning the washer Press the ON OFF button to turn the washer ON Pour 1 to 2 TBSP of powder detergent into the detergent dispenser compartment 2 Select wash program 2 Make sure the DRY TIME knob is in the OFF position Then press START Allow the washer to com plete the wash cycle Theory of Operation Introduction The Splendide Front Loading Washer Dryer models present many new features and characteristics that are different from previous models In addition to the introduction of electronic controls the washer dryer contains a number of unique operating features designed to offer extremely high water and energy conservation while increasing fabric cleaning results Water System The water system consists of the hot and cold water inlet valves and the dispenser distribution system along with a traditional pressure switch Water Inlet Valves The hot and cold water inlet valves are located at the back top left of the washer These valves receive a control signal from the Module Board to manage the temperature of incoming water The temperatures are determined by the sp
29. e drain pipe to prevent siphoning e Use a strap cable tie or similar item to hold the hose or the U Clamp in place Floor Standpipe 6 max 25 62 34 86 20 50 with air break Standpipe Floor Standpipe w Branch Tail Piece Cable tie W Y Tail Piece 20 62 cm min This connection MUST be 34 86 cm max before drain trap and at least 20 50 8 cm above the floor where washer will be installed Installing the exhaust ducting WD2100XC Model ONLY IMPORTANT This appliance should be exhausted into a chimney wall ceiling or any concealed space of a building Only rigid or flexible metallic ducting should be used Rigid or flex metal metallic ducting should be used Exhaust ducts should be as short and straight as possible NOTE Long exhaust ducting can extend drying time collect lint and may affect drying performance The exhaust duct must end with an approved exhaust vent hood with swing out damper s or tailpiece with louvers Check that all ducting is clean and lint free Use duct tape or screw clamps to secure all joints Use duct tape or screw clamps to secure the duct to the round flange vent located on the back of the machine Fig 8 WD2100XC WARNING To reduce the risk of fire N this appliance must be exhausted to the outdoors Rigid or flexible metallic duct required Ducti
30. e of products not approved by Splendide Repairs to parts or systems resulting from unauthorized modifications made to the washer dryer Replacement parts or repair labor costs not pre approved by Splendide and or provided by an unauthorized service company G Servi W ce calls to correct the installation ofthe sher orto instruct you how to use it Plastic parts and cosmetic pieces the appliance received by Westland Sales IMPORTANT This chart should be used ONLY as a guide and DOES NOT supersede the Warranty Statement For complete information refer to the Warranty Statement that came with Coverage starts 60 days after warranty registration or warranty registration with full payment is General Information Washer Dryer Specifications The following is a list of product specifications for the Splendide Models covered in this Training Guide Model Number COLOR DRYER TYPE ELECTRICAL REQ Max Current Rated Current Voltage Frequency Heating Power GALLONS WATER PER Regular Cotton Heavy Duty cyde MAX LOAD CAPACITY Wash Dry MAX SPIN SPEED Height Width Depth WEIGHT PROGRAMS Wash Dry WASH TEMP OPTIONS SPECIAL WASH OPTIONS WD2100XC WD2100XCP WDC 100XCP White Platinum Vented Ventless 11 11A 15A 15 120V 120V 60Hz 60Hz 1300W 1300W 7 5 Gal 7 5 Gal 15 Ib 15 Ib 11 Ib 11 Ib 1200 RPM 1200 RPM 33 1 4 33 1 4 23 1 2 2212 22 3 16 223
31. ecific wash temperature selected See chart on next page Dispenser Distribution System All wash and rinse water is introduced into the drum through a Dispenser Distribution System that di verts the incoming water to one or more of the follow water inlet modes Detergent Dispensing Bleach Dispensing Fabric Softener Dispensing The dispenser drawer has three separate compartments plus one removable bin for adding laundry products to the wash load These compartments are 1 Prewash Detergent w re movable Bleach Bin 2 Main Wash Detergent 3 Fabric Softener Compartment All of the water flows through the dispenser assembly Laund products are diluted and dispensed automatically at the proper time during the wash cy cle Refer to Use and Care Guide Dispenser Drawer that came with the appliance for proper use of laundry aids y Theory of Operation 13 14 Pressure Switch The pressure switch is located in the top right front corner of the washer This switch senses the water level in the drum The control signal from the pressure switch is sent to the Module Board and is used to determine the amount of water introduced into the drum during the wash cycle Pressure Switch WASH TEMP Knob Position HOT Red 1 30 3 o clock WARM Grey 4 30 6 o clock 7 30 COLD Blue 9 o clock 10 30 12 oclock Wash Temp 140 F 60 C 1319F 55 22375076 104 F 40 86 F 30
32. elector nO i ON OFF Button ON OFF y y WD2100XC Dry Time Wash Temp Cycle Selector Option Buttons Use these buttons to modify the wash cycle see Description of Option Buttons Door Lock Light This light indicates when the door is locked LIT SOLID and opened BLINKING Water Temperature Selector Choose a water temperature by turning the kn when it can be safely ob to the desired selec tion Refer to the garment label and choose the warmest water safe for the fabric Choose a slightly lower temperature to get the same wash results while saving energy NOTE Ri nse is always COLD Dry Time Selector Choose a dry time by turning the knob to the desired selection Choose OFF up to MAX LOAD 180 minutes Very Dry and Less Dry auto dry cycles are availab model ONLY This DRY TIME knob does not move during the dry cycle Cycle Selector Choose a wash cycle or dry cycle by turning the knob to the d designed for different types of fabric and soil levels Theory e on the WDC 100XC esired cycle Each cycle is of Operation 19 20 Resetting the Controls Clearing the controls Pushing and HOLDING the START button for 5 seconds will cancel the current program and allow you to set a new one Cancelling a cycle in progress and setting a new cycle Use the START button to cancel a program in progress and start a new cycle 1 press and HOLD the START button for 5 seconds 2 selecta
33. ess ON OFF button Power to unit will turn ON Control Panel Board Module Board 2 Press and HOLD START Controls will clear All LED s will turn ON then OFF then the LED s button for 5 seconds DOOR LOCK LED will blink Inlet Valves Door Lock Set CYCLE SELECTOR to 4 Fill by water inlet valves Two way basket rotation ae Main Mor Press START Button 4 Cancelthe cycle by PRESSING and HOLDING START button for 5 seconds Set CYCLE SELECTOR to Spin 5 Press START Button Drain Pump turns ON Basket rotates and ramps up Drain Pump Main Motor 6 Cancel the cycle by PRESSING and HOLDING the START button for 5 seconds Set CYCLE SELECTOR 10 57 7 Press START Button Fan turns ON Two way basket rotation Fan Motor 8 Cancel the cycle by PRESSING and HOLDING the START button for 5 seconds O Press ON OFF button Power to unit will turn OFF End 58 TechTips lagrams D iring W WD2100XC WD2100XCP WD7100XCP 59 Wiring Diagrams r3 0021 YOLOW IN3IN3 T3 doxootzoam ONILWAH 9AjeAJesuepuOo MaANa AV1dSId 31nGON L L er sH sa Lr LPS vos L gt LINZ YOLOW HSVM ali HOsSsaHddns dI fid 9NINV31O MAA SAATWAOYLOA HOLIMS AYNSSAYd WD2100XC WD2100XCP WD7100XCP X O 5 BROWN MOD
34. essure Switch The J3 Connector is on the Module Board See Connector Locations on the Module Board The Pressure Switch can be accessed once the top is removed See Component Access Locations Switch 16 11 14 12 Fault Codes F04 F05 F07 F08 F10 F15 Test Points Reading Water Level Empty 11 to 12 0 ohms Water Level Full 11 to 14 0 ohms Water Level Overfull 11to 16 0 ohms Test Points Reading J3 to Switch 1 to 16 0 ohms J3 to Switch 31014 0 ohms J3 to Switch 41012 0 ohms Component Testing Procedures 43 4 Heating Element Test Heating Element Test Points are located on the J2 Connector on the Module Board See Connector Locations on the Module Board J2 on the Module Board Fault Codes F17 Test Points Reading J2 Connector 102 11 ohms 44 Component Testing Procedures 5 Main Motor and Water Pump Test Main Motor Test Points are located on the J9 Connector on the Module Board See Connector Locations on the Module Board J9 on the Module Board Fault Codes F11 Test Points Reading Pump 8109 22 5 ohms Fault Codes 01 02 Test Points Reading Motor Protector 7106 0 ohms Stator 5104 9 9 ohms Stator 5103 9 9 ohms Stator 3104 9 9 ohms Tachometer 102 180 ohms Running the Main Motor with AC Voltage Test Connect AC cord to pins 5 and 3 motor should run then 5 and 4 motor should run then 3 and 4 motor should run If the motor does not run on any combination the
35. g 4 Sink Drain W Y Branch Tailpiece Laundry Sink Drain 25 62 cm min with an air break Sink Drainpipe System Entry into the sink drain system must be above the trap Fig 5 When routing the drain hose through cabinets or walls use a protec tive material such as electrical or duct tape to cover sharp edges that could damage the drain hose Use a suitable clamp to secure the drain hose to the Y branch or the disposer Fig 7 With a sink drainpipe system you may connect directly 1 to a disposer by following the manu facturers attachment method 2 directly to a Y branch tail piece available at most hardware stores 3 Through 10 Installation Information the floor to a separate trap The trap must be vented to prevent siphoning To provide proper venting install an Air Gap Kit available at most hardware stores 4 To the faucet using a Faucet Adapter Kit available separately IMPORTANT Make sure that the drain hose AN is not kinked and that water flow is not restricted e Use U Clamp provided in your accessories packet or suitable item to secure the outlet end of the drain hose pre installed on the back of your machine e Insert the outlet end of the drain hose into the standpipe wall or floor drain Fig 6 NOTE The outlet end of the drain hose MUST be at least 20 50 cm above the base of the machine No more than 6 of the drain hose should be inserted into th
36. his cycle to wash smaller loads of lightly soiled garments in less time Permanent Press Wash Use the Permanent Press cycles to wash loads of no iron fabrics such as sport shirts blouses casual business clothes permanent press blends linens and other synthetic fabrics These cycles combine medium speed tumbling and a high speed spin 1000 RPM for reduced wrinkling of synthetic fabrics HEAVY Use this cycle to wash heavily soiled synthetic fabric garments REGULAR Use this cycle to wash normally to heavily soiled garments GENTLE Use this cycle to wash lightly soiled garments EXPRESS Use this cycle to wash smaller loads of lightly soiled garments in less time Delicates Wash Use the Delicates Cycles to wash sheer fabrics silk wool lingerie and other hand washable items These cycles combine variable speed tumbling and a low spin speed 800 RPM for WOOL or Drain ONLY SILK for gentle fabric care Check the label instructions to make sure that the garment is washable e SILK Use this cycle to wash silk items lingerie and other particularly delicate fabrics WOOL Use this cycle to clean washable woolen garments and other hand washables How to Set a Wash ONLY Cycle 1 Press the ON OFF Button to turn the machine power ON If necessary press and HOLD the START button to clear the previous cycle 2 Use the Cycle Selector to select a wash cycle Set the Dry Time knob in the OFF posi
37. imination Routine Excessive foam can make clothes appear dingy and is usually caused by the use of too much detergent or the wrong kind of detergent If the Pressure Switch senses the presence of foam during the Drain or Spin Routine the Module Board will stop the main motor and the basket will stop spinning The Drain Pump will turn OFF and the drum will fill with water Once the tub is filled the basket will rest for several minutes in an attempt to eliminate the foam before resuming the original cycle This process will repeat until no foam is detected Impulse Spin Technology IST During the Spin cycle the drum will rotate at varying speeds before reaching high spin instead of a constant pace This routine optimizes rinse efficiency and drying uniformity clothing comes out with less creasing and wrinkling Automatic Balance Routine Automatic Balance Routine Summary An unbalanced load can cause excessive noise and vibration The Automatic Balance Routine occurs during the distribution ramp while the basket spin is accelerat ing from 40 to 600 rpm At 600 rpm the motor is decelerated and the rate of deceleration is monitored by the Module Board The motor is then ramped up to 600 rpm and shut off The rate of deceleration is monitored again and compared to the first deceleration rate Based on this comparison the Module Board can determine whether an unbalanced condition exists or not Ifthe Module Board
38. k that the machine is intact Report any damage immediately e Position the washer dryer near the desired installation position WARNING Plastic bags styrofoam nails and other packaging parts are not children s N toys and can be potentially dangerous Destroy the carton and plastic bags after the washer dryer has been unpacked Removing the transit screws For transportation the inside of the machine is supported by screws rubber grommets and spacers on the back panel Before using the washer dryer these items MUST be removed IMPORTANT Transit screws and spacers must be N removed before operating the machine to allow proper operation of the machine and to prevent damage to the appliance e After positioning the washer dryer near the installation location remove the four screws Fig 1 with the rubber grommets and plastic spacers that are attached to them e Use the plastic plugs provided in the accessories bag to fill in the holes IMPORTANT Retain the transit screws spacers and rubber tubes These items should be reinstalled to prevent damage if or when you transport the ma chine in the future Connecting the water inlets If the water pipes you will be connecting to are new or unused run the water until clear to remove any debris that could clog the water valve screens or valves before connecting the machine NOTE Supply shut off valves should be easily accessible range within the values indi
39. n the motor is bad NOTE You may need to start the motor by turning the pulley with your hand Component Testing Procedures 45 6 Fan Motor Test Water Valve for WDC7100XC Test Fan Motor Test Points are located on the J16 connector on the Module Board See Connector Locations on the Module Board J16 the Module Board Fault Codes N A Test Points Reading 116 Connector Fan Motor 1102 10 ohms Condenser Valve AtoB 1000 ohms Condenser Valve ONLY on WDC7100XC 46 Component Testing Procedures 7 Water Valve Test Wash NTC Test Water Valve Test Points are located on the J8 Connector on the Module Board See Connector Locations on the Module Board J8 on Module Board y PATET 1 34 67 9 Fault Codes Wash Test Points Reading Cold Valve 1103 1 000 ohms Cold Softener 4106 1 000 ohms Hot Valve 7109 1 000 ohms Wash 11 to 12 20 000 ohms Condenser Valve Test see page 46 Condenser Valve ONLY on WDC7100XC Component Testing Procedures 47 8 Control Panel Board Test Control Panel Board test points are located on the control panel board and the J11 connector o the Module Board See Connector Locations on the Module Board J11 on Module Board J11 on Module Board N UJ un Fault Codes F12 Test Points Reading J11 to Control Panel Board 105 0 ohms J11 to Control Panel Board 2to4 0 ohms J11 to Control Panel Board 3103
40. nd then off the perimeter of the diaphragm Fig 4 7 Retainer Spring Loop Ease the edge of the diaphragm off of the lip of the washer front near the door switch Fig 4 8 Remove enough of the diaphragm to gain access to the door switch behind the washer dryer front Fig 4 8 30 Accessing the Components panel See Removing the Porthole Diaphragm to remove the entire diaphragm The door switch is secured to the washer front panel with two size 15 Torx screws Fig 4 9 Once these Screws are removed the door switch will remain in place until it is lifted slightly and pulled back from the washer panel Then remove the wire plug from the door switch xy SCREWS Fig 4 9 Removing the Porthole Diaphragm The porthole diaphragm can be completely removed from the outer rim of the tub assembly Locate and remove the large sprig that holds the porthole to the drum Fig 4 10 Pull the diaphragm off the drum and out of the machine Note The Heater Housing and Coil enter the boot at the 1 oclock position Use care not to damage the diaphragm Fig 4 10 Detergent Dispenser Assembly Water Valves Access to the Detergent Dispenser and Water Valves requires that the top of the washer be removed Loop Removing the Dispenser Assembly Begin by removing the top then use two hands to pull the Disconnect the dispenser hose from dispenser drawer completely out of the housing Below the de
41. ng must be as short and straight as possible Do not exhaust dryer into a chimney furnace cold air duct attic crawl space or another duct used for venting If a cabinet door is installed a min opening of 8 sq in should be provided for make up air Louvered doors with equivalent air openings are acceptable Allow clearances behind door s to avoid rubbing between back of cabinet door s and front control panel Additional clearances for all door and floor molding may be required Leveling the washer dryer All Models To access the front leveling legs tilt the machine backwards leaning it against a wall or other stable structure e Adjust the legs up or down Fig 9 to ensure the washer is resting solid and does not rock side to side or front to back when the machine is upright e Check that the angle of inclination measured according to the work top does not exceed 2 IMPORTANT The machine must rest solid on a sturdy floor for optimum performance and minimum vibration Installation Information 11 Completing the installation 12 Check the electrical requirements Be sure that you have the correct electrical supply and the recommended grounding method Check that the shipping brackets have been removed Check that the water faucets are ON Check for leaks around faucets and inlet hoses Plug washer into a grounded 3 prong outlet Slide the washer dryer to it s final location and
42. ng the Components 35 Before you disconnect the hoses note their orientation and place a towel under them to catch any water left inside Unclamp the hoses from the drain pump and remove the pump assembly Fig 4 24 36 Accessing the Components To Clean Out the Large Item Filter To clean out the Large Item Filter turn the large knob counterclockwise and pull it out Below Place a small pan or towel under the pump prior to removing the large item filter There WILL be water in the pump housing Back Panel Main Motor Module Board The Main Motor and Module Board can be accessed once the back panel has been removed Removing the Back Panel Removing the Module Board Remove the 7 Phillips screws that secure the panel to the back Remove the two size 15 Torx Head screws that secure the of the cabinet Below Now lift the panel off Module Board to the case below Screw Gently tip the unit on it s left side looking from the back Next take the wires out of the retainers on the Module Board Housing Fig 4 26 Note all wire connections then remove the wire connectors from the module board and lift the board out of the unit Removing the Main Motor After removing the back panel remove the Drive Belt Next remove the two 13mm mounting bolts that secure the motor to the tub Fig 4 25 Slide the motor out of the unit Wire Retainers Bolts Fig 4 25 I
43. p PRODUCT COLOR Arctic White if not noted P Platinum Serial Number sN 7 07 14 YEAR OF MANUFACTURE MONTH OF MANUFACTURE DAY OF MANUFACTURE 3277 PRODUCT SEQUENCE NUMBER M odel Number General Information 1 Warranty Guide Refer to this page for a brief summary of the Product Warranties available by Splendide Wty Length Splendide Will Pay For MFR 1 YEAR Replacement parts ONLY From Date of Purchase LIMITED 1 YEAR For 1 year from the date of purchase WHEN product From Date of is registered Limited replacement parts and repair Purchase Not available for some models labor costs LIMITED 2 YEAR From Date of Purchase Not available for some models For two years from the date of purchase WHEN extended Protection Plan is purchased Limited replacement parts and repair labor costs LIMITED 5 YEAR From Date of Purchase Not available for some models 2 For five years from the date of purchase WHEN extended Protection Plan is purchased Splendide WILL NOT Pay For A Repairs when the washer dryer is used in other than normal single family use Pickup and delivery The washer dryer is designed to be repaired on site C Removal replacement of washer dryer from built in or cabinet installations D Damage to the washer dryer caused by accident alterations misuse abuse fire flood acts of God or us
44. ply cord having a 3 prong ground plug To minimize possible shock hazard the cord must be plugged into a mating 3 prong ground type outlet grounded in ac cordance with local codes and ordinances Ifa mating outlet is not available it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician If codes permit and a separate ground wire is used it is recom mended that a qualified electrician determine that the ground path is adequate Do not ground to a gas pipe Check with a qualified electrician if you are not sure the washer is properly grounded DO NOT use an extension cord e Do not have a fuse in the neutral or ground circuit e DO NOT install or store this appliance where it will be exposed to weather or in an area where gasoline or other flammables are stored WARNING Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded 8 Installation Information Installation Instructions Follow these instructions in order to prevent installation errors and to assure proper washer dryer operation Unpacking the washer dryer Carefully remove the packing materials with care not to damage the drain hose and power cord that are shipped installed on the machine Chec
45. r connectors far enough Your Test Results Ifthe readings you obtain with the following tests match the specified range the tested component is operating correctly If the readings you obtain are not in the specified range call Splendide Service at 1 800 356 0766 503 655 2563 ext 5 for further assistance Have the Model and Serial Number of your machine ready when you call 40 Component Testing Procedures 1 Door Switch Testing Door Switch Test Points are located on the connector on the Module Board and on the Door Switch See Connector Locations on the Module Board 321 Un amp uU Door Switch Fault Codes F17 Test Points Reading Door Switch to J4 3103 0 ohms Door Switch to J4 4102 0 ohms Door Switch to J4 5101 0 ohms Component Testing Procedures 41 2 Power in from the Surge Protector Test Surge Protector Test Points are located on both the Surge Protector and on the J1 Connector The Surge protector is connected to the Module Board See Connector Locations on the Module Board The Connector is on the Module Board See Connector Locations on the Module Board J1 on Module Board Surge Protector Fault Codes N A Test Points Reading Surge Protector to J1 1101 0 ohms Surge Protector to J1 2to2 1 0 ohms 42 Component Testing Procedures 3 Pressure Switch Test Pressure Switch Test Points are located on both the J3 Connector and on the Pr
46. ral codes Floor Must support at least 280 Ibs and be a solid level surface DO NOT install on carpet RV Marine Installations When locating the appliance in a towable trailer or watercraft position the machine over the axles or mid ship where movement is at a minimum Block the machine to prevent extreme movement Exhaust Requirements WD2100XC Model ONLY Rigid or flexible metallic duct required Ducting should be as short and straight as possible DO NOT exhaust dryer into a chimney furnace cold air duct attic crawl space or another duct used for venting If a cabinet door is installed a minimum of 8 sq in should be provided for make up air Louvered doors with equivalent air openings are acceptable Allow clearances behind door s to avoid rubbing between back of cabinet door s and front of unit control panel Additional clearances for wall door and floor moldings may be required If you have You ll need no access to Hot Splendide Faucet Adapter Kit or Cold water hookups equivalent to install a dryer vent and ducting in Splendide Vent Kit or equivalent your RV or boat concerns about the appliance shifting in your RV or boat water damage concerns to make a 90 duct turn in less than 4 5 Dr Splendide SecureFit bracket kit or equivalent Wn plendide Drain A Way Pan or equivalent Wn plendide 90 offset elbow or equivalent ainage Standpipe Diameter Capa
47. ryer refer to the Use and Care Guide provided with the appliance Training Guide Goals The goal of this Training Guide is to provide information that will enable the service technician to prop erly diagnose malfunctions and repair the Splendide Front Loading Automatic Washer Dryer The objectives of this Training Guide are for the service technician to understand and follow proper safety precautions effectively troubleshoot and diagnose malfunctions successfully perform necessary repairs and help the technician to quickly return the washer dryer to its proper operational status Hplendde Copyright 2004 Westland Sales Clackamas OR 97015 oe Contents 1 General Information 1 Model Serial Number Designators 1 Warranty Guide 2 Washer Dryer Specifications 3 IMPORTANT General Safety Information 4 2 Installation Information 5 Installation Requirements 5 Installation Instructions 9 3 Theory of Operation 13 Introduction to the Models 3 Water System 3 Wash Dry System 5 Door Lock Switch Assembly 7 Suspension System 7 Customer Interface Cycle Selection System 8 Automatic Routines 24 4 Accessing the Components 27 Component Locations 27 Top Panel Control Panel Knobs 28 Control Panel Board Control Panel 29 Door Door Switch Porthole Diaphragm 30 Detergent Dispenser Assembly Water Valves 31 Pressure Switch 32 Fan Motor NTC Sensor Heater Coi 33 Removing the Heater Coil 34 Lower P
48. ryer back and check the Drive Belt 2 Check the Main Motor 3 Check the Wire Harness connections 1 Remove the washer dryer back and check the Drain Pump 2 Check that the Drain Hose and Large Item Filter is clear of foreign objects 3 Check the Module Board 1 Verify the Transit Screws Spacers have been removed 2 Check the Installation 3 Check the Leveling Feet 4 Check for a weak floor DO NOT install on carpet NOTE Some vibration is normal 1 Check that the Inlet Hoses are connected properly 2 Remove the washer dryer top and check the wiring to the Dry Time and Water Temperature Selectors to make sure they aren t reversed 1 Check the dry cycle and load size If testing with the drum empty use Permanent Press Dry ONLY 3 Verify that the Fan Motor is rotating If it is go to Step 4 If not try rotating it by hand If you can t rotate it by hand check for 110V AC across the two wires If voltage is present but the fan will not rotate the Fan Motor will need to be replaced 4 Perform a Dryer Airflow and Heat Test See pg 56 Diagnosis amp Troubleshooting 55 56 Tech Tips Tech Tips Manually Unlo 1 Unplug the powe 2 Remove the Lower Panel 3 Unclip the Door Switch Release Cable from the cabinet of the uni 4 While puling downward on the Door Switch Release Cable open the door with the door handle If you still cannot open the door Contact Splendide Technical Service cking the
49. t The Dryer Heating Element is located in the heater duct assembly on the top right of the drum The Module Board provides power to the element in the dry cycle During the dry cycle Vented model WD2100XC take air from the surrounding room heat it tumble it through th clothes and then exhaust it to the outside through vent Ventless model WDC 100XC require 2 5 gallons of cold water per hour during the dry cycle Dryer Heating Element See below 9 How Does Ventless Drying Work 1 As damp laundry tumbles the inner drum is heated Heat draws the moisture out of the laundry in the form of STEAM 2 Cold water cools the OUTER TUB The cold surface attracts the warm saturated air STEAM passes through the holes in the INNER DRUM to reach the OUTER TUB 3 When the STEAM hits the cooled surface of the OUTER TUB its condensed back into water The water is then pumped out the drain Process repeats until clothes are dry NOTE Do not attempt to dry less than 2 2 Ibs of laundry during the Cotton Heavy Duty Dry cycle Theory of Operation Door Lock Switch Assembly The Door Lock Switch Assembly is located on the right side of the door opening The assembly contains a solinoid operated latching mechanism that will electrically lock the door during a wash or dry cyde Suspension System The drum assembly is held in position with two shock absorbers attached to the bottom sides of the tu
50. tergent dispenser assembly by pulling the loop on the hose off to the o N side of the assembly Fig 4 13 Once that is removed the hose can be pulled straight off Now you can lift the deter Loa gent dispenser assembly out IMPORTANT Be sure to reattach the hose correctly or it will vibrate off of the Fig 4 13 bottom of the housing and the unit will leak water Remove the three Phillips Head screws securing the front of the detergent dispenser assembly to the front of the Control Panel Fig 4 11 Remove the two screws securing the detergent dispenser assembly to the dispenser valves Fig 4 12 Disconnect the two wires from the hot valve Removing the Water Valves When the Detergent Dispenser Assembly is removed the water valves will be exposed Make sure the water valve seals are cor rectly installed on the water valves before re assembly Fig 4 14 Remove the two screws that secure the valves to the back of the machine Fig 4 15 next page pe EL u iU Fig 4 11 7 IN ES screws Screws Fig 4 12 Accessing the Components 31 Screws IMPORTANT It s very important to note the orientation of the wiring on the valves for re installation If the wiring is switched the water temperatures will be incorrect and on condenser machines the dry cycle will not operate correctly Fig 4 15 Pressure Switch The
51. the electronic control assembly The new control assembly Failure to do so can result in death may appear to work well after repair is finished but failure may or electrical shock occur at a later date due to ESD stress Use antistatic wrist strap Connect the wrist strap to a green ground connection point or unpainted metal in the appliance or touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance A WARNING Avoid touching electronic parts or terminal contacts Handle EXCESSIVE WEIGHT HAZARD the Module Board by the plastic housing ONLY Use two or more people to move and install the washer dryer Failure to do so can result in back or other injury 4 General Information Installation Information Installation Requirements Check these location plumbing and electrical installation requirements for a proper washer dryer installation Electrical Machine Voltage Amperage 120V 60 Hz 1300 W 10 5 Amp Connection 3 prong plug with 6 cord is provided with the machine Circuit Protector 3 wire single phase 120V 60 Hz AC on a separate 15 Amp circuit Location This machine may be installed free standing as well as in a recessed area closet or alcove Minimum Installation Spacing 0 on sides and 1 in front and back NOTE Additional installation spacing needs to be considered for easy installation servicing and compliance with state and fede
52. tion 4 Press the START Button The wash cycle will begin p Theory of Operation 21 22 Theory of Operation Description of Preset Dry Cycles Cotton Dry Use this high heat cycle to dry sturdy colorfast fabrics like towels socks and jeans There s a high spin at the beginning of this cycle to remove more water from fabrics Synthetics Dry Use this medium heat cycle to dry certain blouses and casual business clothes Wool Dry Use this high heat dry cycle to dry wool items ONLY Spin Rinse Wool Dry sj Cotton Heavy Duty Dry Synthetics Dry dd How to Set a Wash to Dry cycle 1 Press the ON OFF Button to turn the machine power ON If necessary press and HOLD the START button to clear the previous cycle Use the Cycle Selector to select a wash cycle Use the Dry Time knob to select the duration of the dry cycle Press the START Button When the wash cycle is finished the appropriate dry cycle will begin automatically How to Set a Dry ONLY cycle 18 Press the ON OFF Button to turn the machine power ON If necessary press and HOLD the START button to clear the previous cycle Select a Dry Cycle using the Cycle Selector 13 10 or 5 Use the Dry Time knob to select the duration of the dry cycle Press the START Button The dry cycle will begin Preset Wash Dry Cycles Chart About Rinse
53. tor connections and wiring See Component Testing Open the door of the washer dryer and verify the drum spins freely and is not hitting anything F02 Blocked Motor Tachometer Open Short Circuited Verify Drive Motor connections and wiring See Component Testing e Verify motor operation Refer to Test Running the Main Motor with AC Voltage pg 47 Open the door of the washer dryer and verify the drum spins freely and is not hitting anything F03 Wash NTC Sensor Open Short Circuit Verify NTC Connections and wiring See Component Testing F04 Both Empty and Over Flow Signals Present e Verify Pressure Switch connections and wiring See Component Testing F05 Blocked Pump Pressure Switch Stuck on Empty Check Pump Pre Chamber for blockage See Component Access e Verify pump connector and wiring See Component Testing e Verify Pressure Switch connections and wiring See Component Testing F06 Selector Binary Code Not Found e Verify Program Selector connections and wiring See Component Testing F07 Not Applicable F08 Not Applicable 52 Diagnosis amp Troubleshooting Fault Code Explanation Recommended Testing Procedure 09 F10 F11 F12 F13 F14 F15 F16 F17 F18 File Set Up Error Unverifiable Fault Missing or Conflicting Pressure Switch Signal e Verify Pressure Switch connections and wiring See Component Testing Drain Pump Power Supply Failure e Verify
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