Warranty Information
Contents
1. Combinaci n de puntos brillantes y negros 40 menos National Warranty General 1 This Warranty is confined to first purchaser of the product and is not transferable Repair or replacement will be carried out through the Company s Service Centers or it s Authorized Service Centers or it s Dealer s Service Centers The details of such service points can be obtained from our website www samsung com in For units installed beyond the municipal limits of the jurisdiction of the authorized service centre companys service centre authorized dealer s service centre all expenses incurred in collection the unit or part s thereof from the company s service centre authorized service centre authorized dealer s service centre as well as expenses incurred in connection with deputing of service personnel technicians towards to and fro travel conveyance and other incidentals etc will be borne by the customer In the event of repairs replacement of any part s of the unit this warranty will thereafter continue and remain in force only for the unexpired period of the warranty Moreover the time taken for repair replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period The company or it s authorized service centre service dealer reserves the right to retain any part s or component s replaced at it s discretion in the event of a defect noticed in the equipment during the warranty period Any par2. and was sold by an Authorised Reseller or Distributor of Samsung and was purchased in New Zealand but does not include any hardware or software which is packaged or sold with a Samsung product unless that item is incorporated into the Samsung product or inthe case of software pre loaded onto the Samsung product at the time of sale or that is itself a Samsung product Il Warranty Period A The period during which this Warranty is in effect will depend upon the Samsung product to which it relates In all cases the commencement date for the period is the actual day of purchase as reflected on the Authorised Reseller s or Distributor s invoice receipt provided to you The period during which each Samsung product which is the subject of this Warranty is covered by this Warranty is identified in Part Il of this Warranty Ill Warranty Claim A If you consider that the Samsung consumer product which you have purchased is not of acceptable quality has a latent defect or is otherwise not compliant with the conditions warranties undertakings and legal rights given to you under New Zealand Law for example it appears faulty or does not work at all or properly you can make a claim under this Warranty Except where an International Product Warranty has been provided with your Samsung consumer product warranty service will only be provided in the specific country where the Samsung consumer product was originally purchased For e
3. ser propiedad de 12 Samsung Electronics Argentina S A y deben ser devueltos a Samsung Electronics Argentina S A libre de cualquier reclamaci n de propiedad hecha por un tercero dentro de los treinta 30 dias siguientes al cambio de piezas o productos o bien cuando es aplicable el reemplazo del producto si es aplicable Samsung Electronics Argentina podr exigir la informaci n de su tarjeta de credito antes de proporcionar piezas de recambio o productos si procede el reemplazo en su caso y se le cobrar por las piezas de repuesto o de los productos o producto para el que se ofrece un reembolso si usted no devuelve los bienes en el plazo estipulado Las piezas de recambio y los productos ser n nuevos o en funcionamiento comparable en la funci n y el rendimiento a las piezas originales y garantizados por elresto del periodo de garantia original o de noventa 90 dias despu s de que se envien a usted OBTENCION DEL SERVICIO DE GARANTIA Para recibir el servicio de garantia usted debe 1 primero seguir los procedimientos indicados a continuaci n en el manual del producto y en los recursos de ayuda en l nea y 2 si estos procedimientos no resuelven el problema p ngase en contacto con Samsung Electronics Argentina S A en el n mero proporcionado a continuaci n Para la determinaci n del problema y los procedimientos de servicio El servicio de garantia s lo puede ser realizado por un centro de servicio autorizado Samsun
4. to call our toll free number 1800 3000 8282 or 1800 266 8282 for voice support or write at samsung com in support All e mails will be replied within 48 hours excluding Sundays and public holidays The company shall not be responsible in case of some locations not accessible through the above toll free number and or not accessible through some specific service provider This marking on the product accessories or literature indicates that the product and its electronic accessories should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these U items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources For more information on safe disposal and recycling visit our website www samsung com in or contact our Helpline numbers 1800 266 8282 1800 3000 8282 Samsung India Electronics Pvt Ltd A 25 Ground Floor Front Tower Mohan Co Operative Industrial Estate New Delhi 110044 Website www samsung com in 20 oko 6801 002094 2014 02 Rev 1 1 Ok za
5. Pty Ltd of 3 Murray Rose Avenue Homebush Bay NSW 2127 Samsung warrants that your Samsung consumer product is of acceptable quality does not have a latent defect B For the purpose of this Warranty a Samsung product is a product which was manufactured by or on behalf of Samsung and bears a trade mark owned or used by Samsung generally SAMSUNG and was sold by an Authorised Reseller or Distributor of Samsung and was purchased in Australia but does not include any hardware or software which is packaged or sold with a Samsung product unless that item is incorporated into the Samsung product or in the case of software pre loaded onto the Samsung product at the time of sale or that is itself a Samsung product Il Warranty Period A The period during which this Warranty is in effect will depend upon the Samsung product to which it relates In all cases the commencement date for the period is the actual day of purchase as reflected on the Authorised Reseller s or Distributor s invoice receipt provided to you The period during which each Samsung product which is the subject of this Warranty is covered by this Warranty is identified in Part Il of this Warranty Ill Warranty Claim A If you consider that the Samsung product which you have purchased is not of acceptable quality has a latent defect or is otherwise not compliant with the conditions warranties undertakings and legal rights given to
6. be made under this Warranty you should refer the matter to the rental or leasing company immediately and they will handle the matter J This Warranty does not cover service costs in replacing and maintaining consumable parts which have ceased working through normal wear and tear K To the extent permitted by law this Warranty does not cover Samsung products which at the time you consider a claim might be made under this Warranty do not bear the original manufacturer s factory applied serial number in its original form for instance where it or the sticker bearing it has been removed wiped out rubbed off or altered This Warranty does not cover the loss of any data howsoever caused You shall be responsible for backing up and protecting data against loss damage or destruction Please note that the repair of goods may result in loss of data L New Zealand exclusion lfyou purchased the Samsung consumer product in New Zealand for the purposes of a business itis hereby agreed that the provisions of the Consumer Guarantees Act 1993 do not apply in accordance with section 43 2 of the Act I PARTII 2 Out Box PRODUCT WARRANTY PERIODS AND SPECIAL CONDITIONS Parts and accessories purchased from Authorised Samsung Resellers and Distributors are generally covered under this Warranty from a 3 month to 1 year Parts Options and Accessories Warranty warranty period Please refer to the specific period below
7. it is your responsibility to determine compatibility and integration with other products or systems D This Warranty does not apply to non Samsung hardware products or non Samsung software products which are not incorporated into Samsung products or in the case of software pre loaded onto the Samsung product at the time of sale even if packaged or sold with Samsung hardware Manufacturers suppliers or publishers other than Samsung may provide their own warranties to you but Samsung to the extent permitted by law provides such third party products as is If applicable non Samsung software distributed by Samsung and not pre loaded on the product at the time of sale is not covered under this Warranty Please refer to any licensing agreement accompanying the software for details or any purchaser rights with respect to its use This Warranty does not extend to loss caused by normal wear and tear fire water liquid spillage or ingression theft vermin or insect infestation E F This Warranty does not cover cosmetic damage such as to the exterior finish minor imperfections within design specification so that do not materially alter functionality burned in images resulting from viewing an image on the display screen for an extended period of time reception or display problems and distortion related to noise echo interference or other signal transmission and delivery problems or use of products equipment systems
8. labour parts or transport costs incurred by Samsung or its agent in assessing your claim G IV Warranty Transferability A This Warranty is transferable to a subsequent owner of a Samsung consumer product in the event of the sale of that product provided that Samsung is informed in writing within a reasonable time of the sale of the subsequent owner s name and contact details such notice to be provided to Samsung as follows www samsung com nz for customers in New Zealand The notice should identify the name of the previous owner of the Samsung consumer product place and date of purchase model make and serial number of the product The effective transfer of this Warranty does not otherwise alter the terms of this Warranty in any way In cases of authorised product or part replacement of the original purchased Samsung product the replacement Samsung product or part will be covered for the remainder of the original Warranty Period B V Carry In repairs A If you wish to make a claim in relation to a Samsung product which you can reasonably transport to the nearest Samsung Customer Service Plaza or to an authorised repair service centre as directed when you first make the claim under this Warranty please bring or send that Samsung product to that nearest Plaza or authorised service centre for assessment Such Samsung products do not include those products dealt with in sub paragraph B Samsung will organise the tran
9. the following conditions a Ifthe unit has been damaged through abuse misuse negligence such as bumping wetting etc pollution accidents and natural calamities b Ifthe original hardware and pre loaded software has been modified or altered as determined by company authorised personnel c Ifthe serial number of the unit has been altered effaced or removed 8 Under no circumstances the company is liable for loss directly or indirectly for any of the following a Third party claims against customer for losses or damages b Loss or damages to records information or data c Economic consequential damages including lost profits 9 Customer is advised to take back up for hard disk contents before handing over the unit before repair The company shall not provide hard disk backup service 10 In case of repair hard disk content may be destroyed and customer will not be informed in advance The company shall not be liable for any data records or program lost due to repair The warranty is applicable for the units sold and marketed by Samsung India Electronics Private Limited Select models are also covered under Global Warranty System GWS please write at samsung com in support for any further information required In case of any On Site service request it will be done as per the prevailing rules of the company on chargeable basis In case of any service technical product support required customers are advised
10. utilities services parts supplies accessories applications installations repairs external wiring or connectors not supplied or authorised by Samsung G This Warranty does not cover damage caused by misuse or abusive use of the Samsung consumer product including breakage of the liquid crystal display LCD incorrect operation or not following the operation instructions as stated in the Product Operation Manual or manufacturer s instructions provided with the Samsung product improper shipment delivery or installation incorrect or improper maintenance or failure to maintain the Samsung product failure to clean or improper cleaning of the product incorrect voltage or non authorised electrical connections adverse external conditions such as power surges and dips thunderstorm activity acts of God acts of terrorism damage caused by vermin or any other act or circumstance beyond Samsung s control exposure to excessive heat moisture or dampness exposure to abnormally corrosive conditions use of non authorised non standard defective or incompatible parts password setting resetting and computer virus 10 repair modification or other work carried out on the Samsung product other than by Authorised Samsung Service Personnel H This Warranty does not cover Samsung products purchased in an auction I Ifthe Samsung product you are using has been rented or leased by you and you consider a claim might
11. A This part of the Warranty identifies Samsung s preferred approach to resolving Warranty Period Warranty Period At warranty claims in relation to parts and accessories Product In Box Out Box Special conditions B The table below this sub paragraph identifies the periods under which a claim may Other Parts be made under this Warranty for replacement of a part or accessory However you Accessories 1 year 3 months Accessories may differ may also have statutory rights outside of these periods The parts and accessories according to the are divided into those which are supplied within the box of the Samsung consumer Other n a 3 months particular model product for which they are to be used In Box and those which are supplied Consumables separately from a Samsung consumer product for use with it Out Box 1 In Box Il PARTS AND LABOUR WARRANTY All Samsung parts and accessories including batteries purchased together with Unless specified this Warranty covers corresponding costs for parts and labour which may be required to repair the Samsung consumer product part or accessory if a the Samsung consumer product are covered under this Warranty for a period of Samsung or its agent repair the item under this Warranty 6 months Generally Samsung will replace the defective part or accessory which is the subject of the claim during this 6 month period You will only be able to make a claim under this Warranty for lo
12. Exclusiones de Garantia Esta garantia limitada cubre defectos de fabricacion en materiales y mano de obra que se encuentran en normal razonable y con excepcion de lo que se disponga expresamente en esta declaracion el uso no comercial de este producto y no se aplicara a los siguientes casos Desgaste normal y rotura Rotura de la pantalla de cristal liquido LCD Estableciendo o restableciendo contrasena El defecto que no fue notificado a Samsung en el Periodo de Garantia Cualquier bateria se trata como consumible y justificado solo por un ano Softwares Servicios prestados por Samsung en la rectificacion de danos o defectos causados como resultado de cualquiera de estas razones excluidas estaran sujetas a cargos adicionales de mano de obra transporte y sus partes Re instalacion del software original estara sujeta a cargos adicionales 17 5 Pixel Policy Pixeles anormales en la LCD del ordenador computador port til CHILE Descripci n Samsung respeta las especificaciones relacionadas con la calidad y la fiabilidad estrictas de la LCD Pero a pesar de ello es inevitable que pueda haber un n mero peque o de pixeles anormales Un n mero grande de p xeles anormales puede causar problemas en el aspecto pero un n mero peque o no afecta al rendimiento del ordenador computador Por ello Samsung observa y sigue estos principios relacionados con los puntos Puntos brillantes 2 o menos Puntos negros 4 o menos
13. OR A LA CANTIDAD QUE EL PRECIO DE COMPRA DEL PRODUCTO VENDIDO POR SAMSUNG Y CAUSANBTE DEL DANO ALEGADO SIN LIMITAR LO ANTERIOR USTED ASUMETODO RIESGO Y RESPONSABILIDAD POR P RDIDA DA O O PERJUICIO A USTED Y SU PROPIEDAD Y A OTROS Y SUS BIENES DERIVADOS DEL USO MAL USO O IMPOSIBILIDAD DE USAR EL PRODUCTO NO CAUSADO DIRECTAMENTE POR LA NEGLIGENCIA DE SAMSUNG ESTA GARANT A LIMITADA NO SE EXTIENDEN A NADIE MAS QUE AL COMPRADOR ORIGINAL DE ESTE PRODUCTO NO ES TRANSFERIBLE Y SUJETO A SU REMEDIO EXCLUSIVO Si hay alguna inconsistencia entre este Garant a Limitada del comprador original y cualquier otro acuerdo o declaraci n incluida en o relacionados con los productos de Samsung o servicios esta garant a limitada prevalecer Si alguna disposici n de esta garant a limitada se encuentra inv lida o inejecutable se considerar modificada en la m nima medida necesaria para hacerla ejecutable y el resto de esta garant a limitada ser v lido y exigible de conformidad con sus t rminos CONTACTO SAMSUNG Afin de obtener los servicios de garantia por favor contactar a Samsung SAMSUNG ELECTRONICS ARGENTINA S A www samsung com ar Argentina Tel fono 0800 333 3733 Uruguay Tel fono 0004 054 3733 Paraguay Tel fono 009 800 5420001 15 GARANTIA LIMITADA DE COMPUTADORAS AIO ALLIN ONE SAMSUNG Garantia Nacional 1 Cobertura Garantia Limitada Esta marca de productos Samsung All in One PC ven
14. amsung pay you for the cost of a repair of the Samsung product or replace the Samsung product with the same or similar product or refund you the cost of a replacement in each case depending upon what is reasonable in the circumstances and at no cost to you Goods presented for repair may be replaced by refurbished goods of the same type with equal or greater functionality rather than being repaired Refurbished parts may be used to repair the goods or ifthe goods cannot be repaired or the failure to comply with the warranty is a major failure or a failure of substantial character you may reject the goods or require Samsung to pay you compensation for any reduction in the value of the goods below the price paid or payable by you for the goods The standard Samsung Warranty periods are set out by product in the tables in Part Il of this Warranty although each claim is assessed on its own merits If Samsung provides you with either a replacement or refund you immediately transfer ownership in the original Samsung part or product to Samsung Any such resolution by Samsung of a claim under this Warranty by you does not otherwise detract from any other statutory rights which you might have in the circumstances including your right to monetary compensation for a valid claim If following receipt of a claim under this Warranty Samsung or its agent determine that your claim in respect of a Samsung product is invalid Samsung may charge you for any
15. ant a limitada y es v lida nicamente para los productos comprados a Samsung Electronics Argentina o a un distribuidor autorizado de Samsung Electronics Argentina S A y utilizado en la Republica Argentina Republica del Paraguay y Republica Oriental del Uruguay a menos que exista un acuerdo escrito por separado con Samsung Electronics Argentina S A Cuando no exista un comprador o usuario esta garant a limitada no aplica por lo que si una persona alquila o contrata un producto de marca Samsung deber contactar a su compa a de alquiler o contrato financiero para determinar qu clase de garant a es aplicable Si el producto se encuentra defectuoso como resultado de defectos de fabricaci n en materiales y mano de obra durante el per odo de garant a limitada Samsung Electronics Argentina S A a su sola discreci n podr 1 reparar o reemplazar el producto sin cargo conforme a lo estipulado en el presente documento con partes nuevas o reacondicionados o un producto funcionalmente equivalente 2 para piezas instalables por el usuarios se brindara sin cargo piezas nuevas o reacondicionadas o 3 proporcionar un reembolso del precio de compra del producto menos la depreciaci n aplicable al valor del producto s lo si Samsung Electronics Argentina no es capaz de sustituir el producto o reparar el mismo de conformidad con la legislaci n aplicable Todas las piezas y productos sustituidos por lo que se ofreci un reembolso pasaran a
16. ction 43 2 of the New Zealand Consumer Guarantees Act You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality You are also entitled to a replacement or refund for a major failure of the goods and compensation for any other reasonably foreseeable loss or damage What constitutes a major failure is an objective test of reasonableness and not necessarily an individual consumer s point of view Nothing in this Warranty purports to modify or exclude the conditions warranties and undertakings and other legal rights under the New Zealand Consumer Guarantees Act and other laws This Warranty gives you additional protection for your Samsung consumer product and identifies a preferred approach to resolving warranty claims which will be quickest and simplest for all parties subject to the exclusions terms and conditions below terms and conditions below NEW ZEALAND Coverage and Application A Samsung Electronics New Zealand Limited of 24 The Warehouse Way Northcote Auckland 0627 Samsung warrants that your Samsung consumer product is of acceptable quality does not have a latent defect B For the purpose of this Warranty a Samsung consumer product is a hardware product which was manufactured by or on behalf of Samsung and is used in a normal domestic environment not a commercial environment and bears a trade mark owned or used by Samsung generally SAMSUNG
17. d into Samsung products or in the case of software pre loaded onto the Samsung product at the time of sale even if packaged or sold with Samsung hardware Manufacturers suppliers or publishers other than Samsung may provide their own warranties to you but Samsung to the extent permitted by law provides such third party products as is If applicable non Samsung software distributed by Samsung and not pre loaded on the product at the time of sale is not covered under this Warranty Please refer to any licensing agreement accompanying the software for details or any purchaser rights with respect to its use A If you wish to make a claim in relation to a Samsung product which you can reasonably transport to the nearest Samsung Customer Service Plaza or to an authorised repair service centre as directed when you first make the claim under this Warranty please bring or send that Samsung product to that nearest Plaza or authorised service centre for assessment Such Samsung products do not include those products dealt with in sub paragraph B Samsung will organise the transport of a Samsung Consumer Product under this sub paragraph the cost of which will be borne by Samsung if your claim is determined to be valid pursuant to Part of this Warranty Whenever possible the product should be returned in its original carton and packing or alternatively in packing suitable to prevent damage E This Warranty does not extend to loss caused by normal
18. de y distribuye para Chile o Bolivia Samsung despachamos nuevo producto empacado hasta el comprador original Usted o Comprador el que es garantizado por Samsung contra defectos de fabricaci n en materiales por el periodo de un 1 a o de repuestos y mano de obra El periodo de garant a limitada Esta garant a limitada comienza con la fecha original de compra y contin a a trav s del periodo de garant a limitada y es v lida s lo para productos Samsung comprados a Samsung o a un distribuidor autorizado in Chile o Bolivia A menos que usted tenga un acuerdo escrito separado con Samsung 2 Cobertura de la Garant a Comercial a Esta garant a comercial comienza con la fecha original de compra indicada en la boleta o factura entregada por el Distribuidor La garant a comercial cubre los defectos de fabricaci n producidos por el uso normal y leg timo del Computador Personal s lo en ese caso los repuestos y mano de obra por el servicio ser n sin costo para el cliente c Los repuestos utilizados en la reparaci n del Computador Personal podr n ser nuevos o refaccionados d El per odo de garant a comercial para el Computador Personal es de 12 meses a contar de la fecha indicada en la boleta o factura de compra 16 e Para hacer efectiva la garant a comercial el cliente deber contactarse a trav s del n mero de Tel fono 800 726 7864 Chile o al 800 10 7260 Bolivia donde le pr
19. estar n la asistencia t cnica necesaria La garant a comercial a la que hace referencia esta p liza cubre la reparaci n del Computador Personal no el cambio de ste 3 Como hacer efectiva la garant a comercial a Para hacer efectiva la garant a comercial el cliente deber contactarse a trav s del n mero de Tel fono 800 726 7864 Chile o al 800 107260 Bolivia donde le prestar n la asistencia t cnica necesaria Almomento de contactar a nuestro centro de llamados el cliente deber tener en su poder el Computador Personal de modo que pueda efectuar pruebas solicitadas por el soporte t cnico En caso de no poder resolver el inconveniente a trav s del Tel fono el soporte t cnico le indicar a que Centro de Servicio Autorizado acudir para recibir soporte t cnico directo Cuando el cliente visite a uno de los Centros de Servicio Autorizados Samsung deber portar una fotocopia de la boleta o factura que certifque la compra del producto El cliente ser responsable de respaldar en un dispositivo externo toda la informacion y programas contenidos almacenados y registrados en el Computador Personal al momento de requerir soporte t cnico Samsung Electronics Chile Ltda no se hace responsable por la p rdida de informacion datos imagenes o archivos debido a fallas producidas en el Computador Personal es decir es responsabilidad del cliente velar por el respaldo de la informaci n contenida 4
20. g salvo los casos en gue dicho centro de servicio sea utilizado para la instalaci n de piezas de repuesto a su costo en caso de que el periodo de garantia de la mano de obra haya expirado pero la cobertura de una garant a de piezas permanezca en vigencia Samsung no le reembolsar ning n servicio brindado por un Centro de Servicio NO Autorizado La fecha original ser la fecha de venta o una prueba de compra sustituta aceptable a discreci n de Samsung de conformidad con la legislaci n aplicable y deber ser presentada a requerimiento como prueba de compra de Samsung por el centro de servicio autorizado de Samsung Si se requiere el servicio de garant a limitada Samsung emitir un n mero de autorizaci n Samsung no aceptar devoluciones sin este n mero de autorizaci n Si se requiere la devoluci n del producto usted debe enviar el producto al centro de servicio autorizado Samsung en su embalaje original o equivalente Samsung enviar el producto reparado o reemplazado a usted si la direcci n se encuentra en Argentina Uruguay Paraguay dentro del pa s en donde est siendo efectiva la garant a Usted es responsable de todas las copias de seguridad del sistema y las aplicaciones de software y datos y desactivar todas las contrase as de seguridad antes que los servicios se llevan a cabo la eliminaci n de todos los datos antes de partes o productos se devuelven y para volver a instalar todo el software datos y co
21. m during this 6 month period You will only be able to make a claim under this Warranty for lost or missing Ill WARRANTY BY PRODUCT TABLE Samsung parts and accessories if with your claim you are able to provide se satisfactory evidence that the relevant item was missing from the box or other The table below in this sub paragraph summarises Samsung s preferred approach storage or packaging material originally supplied by Samsung to resolving claims under this Warranty although each claim is assessed on its own merits Please refer to Part paragraph lIl F for the range of Samsung s responses to a claim under this Warranty in accordance with the table below In some instances the appropriate response to the claim will differ from the approach noted below Product Warranty Period Warranty Conditions Excluding parties who rent or All in one PC 1year lease a Samsung brand product Warranty For AIO Products New Zealand Only All IN ONE Personal Computers PARTI GENERAL TERMS AND CONDITIONS The New Zealand Consumer Guarantees Act 1993 as well as other laws in the jurisdiction guarantee certain conditions warranties and undertakings and give you other legal rights in relation to the quality and fitness for purpose of Samsung consumer products sold in New Zealand For products sold in New Zealand these guarantees cannot be modified nor excluded by any contract except in those circumstances contemplated by se
22. mpatible parts password setting resetting and computer virus repair modification or other work carried out on the Samsung product other than by Authorised Samsung Service Personnel H This Warranty does not cover Samsung products purchased in an auction I Ifthe Samsung product you are using has been rented or leased by you and you consider a claim might be made under this Warranty you should refer the matter to the rental or leasing company immediately and they will handle the matter J This Warranty does not cover service costs in replacing and maintaining consumable parts which have ceased working through normal wear and tear K This Warranty does not cover Samsung products which at the time you consider a claim might be made under this Warranty do not bear the original manufacturer s factory applied serial number in its original form for instance where it or the sticker bearing it has been removed wiped out rubbed off or altered L This Warranty does not cover the loss of any data howsoever caused You shall be responsible for backing up and protecting data against loss damage or destruction Please note that the repair of goods may result in loss of data I PARTII 2 Out Box PRODUCT WARRANTY PERIODS AND SPECIAL CONDITIONS Parts and accessories purchased from Authorised Samsung Resellers and Distributors are generally covered under this Warranty from a 3 month to 1 year Part
23. ntrase as SAMSUNG NO SER RESPONSABLE DE LA DESTRUCCI N O P RDIDA DE DATOS O RELACIONADOS COMO RESULTADO DEL SERVICIO O USO DE ESTE PRODUCTO YA SEA DEBIDO A PROBLEMAS DE VIRUS O DE OTRO MODO O CUALQUIER OTRA FALLA AL ASEGURARTODOS LOS PROGRAMAS Y DATOS CONTENIDOS EN O AFECTADOS POR EL PRODUCTO O MANTENER LA CONFIDENCIALIDAD DE LOS DATOS ALMACENADOS EN EL PRODUCTO LIMITACIONES Y EXCLUSIONES Samsung Electronics Argentina S A no garantiza el funcionamiento ininterrumpido o sin errores del producto El rendimiento de productos se ve afectado por la configuraci n del sistema software aplicaciones datos y de control del operador del sistema entre otros factores Aunque el producto se considera compatible con muchos sistemas es su responsabilidad determinar la compatibilidad e integraci n con otros productos o sistemas Esta garant a limitada se aplica nicamente a los productos de hardware fabricados por o para Samsung que se puede identificar por la marca Samsung nombre comercial o logotipo colocado en ellos No se aplica a los productos de hardware que no sean Samsung o a cualquier software incluso si va empaquetado o vendido con el hardware de Samsung Los fabricantes proveedores o editores distintos a Samsung deber n proporcionar sus propias garant as para usted pero Samsung en la medida permitida por la ley establece con respecto a dichos productos de terceros una indicaci n de como est Si procede el softwa
24. oduct is valid having regard to the terms of Part Il of this Warranty and a if the goods can be repaired and the failure to comply with the warranty is not a major failure or a failure of substantial character Samsung or its agent will either repair the Samsung product or if authorised by Samsung pay you for the cost of a repair of the Samsung product or replace the Samsung product with the same or similar product or refund you the cost of a replacement in each case depending upon what is reasonable in the circumstances and at no cost to you Goods presented for repair may be replaced by refurbished goods of the same type with equal or greater functionality rather than being repaired Refurbished parts may be used to repair the goods or b if the goods cannot be repaired or the failure to comply with the warranty is a major failure or a failure of substantial character you may rejectthe goods or require Samsung to pay you compensation for any reduction in the value of the goods below the price paid or payable by you for the goods AUSTRALIA The standard Samsung warranty periods are set out by product in the tables in Part Il of this Warranty although each claim is assessed on its own merits If Samsung provides you with either a replacement or refund you immediately transfer ownership in the original Samsung part or product to Samsung Any such resolution by Samsung of a claim under this Warranty by you does not otherwise detrac
25. os causados como resultado de cualquiera de estas razones excluidas estar n sujetas a cargos adicionales de mano de obra transporte y sus partes Re instalaci n del software original estar sujeta a cargos adicionales NO EXISTEN OTRAS GARANT AS EXPRESAS NO ENUMERADAS Y DESCRITAS QUE LAS ANTERIORES NINGUNA GARANT A YA SEA EXPRESA O IMPL CITA INCLUYENDO PERO NO LIMITADO A CUALQUIER GARANT A DE COMERCIALIZACI N O IDONEIDAD PARA UN PROP SITO PARTICULAR SE APLICAR DESPU S DE LA GARANT A EXPRESA Y PARA LOS PERIODOS ENUNCIADOS ANTERIOMENTE NINGUNA OTRA GARANT A EXPRESA O GARANTIA DADA POR CUALQUIER PERSONA FIRMA CORPORACION CON RESPECTO A ESTE PRODUCTO SERAN VINCULATE PARA SAMSUNG SAMSUNG NO TIENE RESPONSABILIDAD POR LA CALIDAD DEL PRODUCTO Y NO ASUME NINGUNA RESPONSABILIDAD QUE EL PRODUCTO SEA ADECUADO PARA UN DETERMINADO FIN PARA LOS QUE USTED PUEDE COMPRAR EL PRODUCTO A EXCEPCI N DE LO PREVISTO EN ESTA GARANT A LIMITADA O EN LA LEY APLICABLE SAMSUNG NO SER RESPONSABLE POR P RDIDA DE INGRESOS O BENEFICIOS POR FALLAS AL REALIZAR CUENTA DE AHORROS U OTROS BENEFICIOS O CUALQUIER OTRA ESPECIALIDAD INCIDENTALES O CONSECUENTES A LOS DA OS CAUSADOS POR EL USO MAL USO O IMPOSIBILIDAD DE USAR EL PRODUCTO A PESAR DE LA TEOR A LEGAL EN QUE LA RECLAMACI N SE BASA Y AUN CUANDO SAMSUNG HA SIDO ADVERTIDO DE LA POSIBILIDAD DETALES DA OS 14 NINGUNA RECUPERACION DE NINGUNA CLASE EN CONTRA DE SAMSUNG SERA MAY
26. over cost of transportation of system from place of installation to the Service Centre which are extra as per rules of the company The concerned Service Centre will advise the customer whether to effect the repair at site or its Service Centre Any further clarifications or information on warranty please contact CS Department Samsung India Electronics Pvt Ltd A 25 Ground Floor Front Tower Mohan Co Operative Industrial Estate New Delhi 110044 THIS WARRANTY IS NOT APPLICABLE IN ANY OF THE FOLLOWING CASES 1 The completed warranty card is not presented to authorised personnel at the time of repair The product is not purchased from an Authorised SAMSUNG dealer The product is not used according to instructions given in the instruction manual Defects caused by improper use as determined by the company personnel SI a A N Modification or alteration of any nature is made in the electrical circuitry or physical construction of the set 6 Site premises where the product is kept conditions that do not confirm to the recommended operating conditions of the machine 7 The original serial number is removed obliterated or altered from the machine or cabinet 8 Defects due to cause beyond control like lightning abnormal voltage acts of God or while in transit to service centre or purchaser s residence 9 Defects caused by household pets rats cockroaches or any other animal or insect Normal wear and tear of parts
27. particular debido a los accidentes apertura de la caja de producto o de gabinete abuso negligencia fuego agua rel mpagos u otros actos de la naturaleza Uso de productos equipos sistemas servicios p blicos servicios suministros de piezas accesorios aplicaciones instalaciones reparaciones cableado externo o conectores que no suministrados o autorizados por Samsung Argentina Incorrecta tensi n de la l nea el ctrica las fluctuaciones y los voltajes Ajustes y no seguir las instrucciones de operaci n instrucciones para la instalaci n de una parte instalables por el usuario o la limpieza el mantenimiento y las instrucciones del medio ambiente que est n cubiertos y estipulados en el libro de instrucciones incluida la incorrecta instalaci n de hardware o software La recepci n o mostrar los problemas y distorsiones relacionadas con el ruido el eco la interferencia o la transmisi n de se ales y la prestaci n de otros problemas Servicio por cualquier persona con excepci n de Samsung Argentina o su agente autorizado de Samsung Argentina Desgaste normal y rotura Rotura de la pantalla de cristal l quido LCD Virus Estableciendo o restableciendo contrase a El defecto que no fue notificado a Samsung en el Per odo de Garant a gt Cualquier bater a se trata como consumible y justificado s lo por un a o Softwares Servicios prestados por Samsung en la rectificaci n de da os o defect
28. r Regulations 2010 and which are not expressly G This Warranty does not cover damage caused by included in this Warranty as additional warranties or conditions are excluded A A i i misuse or abusive use of the Samsung consumer product including breakage of C This Warranty does not warrant uninterrupted or error free operation of the the liquid crystal display LCD Product which is affected by system configuration software applications your data and operator control of the system among other factors Though the product is considered to be compatible with many systems it is your responsibility to determine compatibility and integration with other products or systems incorrect operation or not following the operation instructions as stated in the Product Operation Manual or manufacturers instructions provided with the Samsung product improper shipment delivery or installation incorrect or improper maintenance or failure to maintain the Samsung product failure to clean or improper cleaning of the product incorrect voltage or non authorised electrical connections adverse external conditions such as power surges and dips thunderstorm activity acts of God acts of terrorism damage caused by vermin or any other act or circumstance beyond Samsung s control exposure to excessive heat moisture or dampness exposure to abnormally corrosive conditions use of non authorised non standard defective or inco
29. re distribuido por Samsung Electronics Argentina S A con o sin el nombre de la marca Samsung incluyendo pero no limitado a software del sistema no est cubierto bajo esta garant a limitada Por favor referirse a cualquier 13 ARGENTINA acuerdo de licencia que acompa a al software para obtener informaci n de cualquier derecho de adquisici n con respecto a su uso Samsung no se hace responsable por cualquier falla en el servicio como consecuencia de Samsung o agentes o empleados de los contratistas se retrase impedido u obstaculizado en el ejercicio de sus obligaciones bajo este r gimen de garant a por raz n de circunstancias ajenas a su control tales circunstancias incluyen pero no est n limitadas a incendios inundaciones Actos de Dios y el desorden civil Esta garant a limitada cubre defectos de fabricaci n en materiales y mano de obra que se encuentran en normal razonable y con excepci n de lo que se disponga expresamente en esta declaraci n el uso no comercial de este producto y no se aplicar a los siguientes casos Da os durante el env o entrega e instalaci n Aplicaciones y usos para los que este producto no se esperaba Alteraci n del producto o el n mero de serie del producto ha sido retirada borrada o alterada Da os cosm ticos tales como el acabado exterior gt Da o no como resultado de defectos en materiales y mano de obra que se produce en su posesi n o la de terceros en
30. s Options and Accessories Warranty warranty period Please refer to the specific period below A This part of the Warranty identifies Samsung s preferred approach to resolving Warranty Period Warranty Period At warranty claims in relation to parts and accessories Product In Box Out Box Special conditions B The table below this sub paragraph identifies the periods under which a claim may Other Parts be made under this Warranty for replacement of a part or accessory However you Accessories 1 year 3 months Accessories may differ may also have statutory rights outside of these periods The parts and accessories according to the are divided into those which are supplied within the box of the Samsung consumer Other n a 3 months particular model product for which they are to be used In Box and those which are supplied Consumables separately from a Samsung consumer product for use with it Out Box 1 In Box Il PARTS AND LABOUR WARRANTY All Samsung parts and accessories including batteries purchased together with Unless specified this Warranty covers corresponding costs for parts and labour which may be required to repair the Samsung consumer product part or accessory if a the Samsung consumer product are covered under this Warranty for a period of Samsung or its agent repair the item under this Warranty 6 months Generally Samsung will replace the defective part or accessory which is the subject of the clai
31. sport of a Samsung Consumer Product under this sub paragraph the cost of which will be borne by Samsung if your claim is determined to be valid pursuant to Part of this Warranty Whenever possible the product should be returned in its original carton and packing or alternatively in packing suitable to prevent damage to the product Samsung will not accept responsibility for damage to the product during this transport caused by unsuitable or inadequate packing B If the Samsung product is located in a place which is greater than 50 kilometres by road from the nearest Samsung Customer Service Plaza or authorised repair service outlet Samsung will liaise with you to determine the best way in which to inspect and if necessary repair the product the subject ofthe claim under this Warranty v A B Warranty Exclusions This section identifies what is excluded under this Warranty For the avoidance of any doubt any and all warranties or conditions which are not guaranteed under t the New Zealand Consumer Guarantees Act as applicable and which are not expressly included in this Warranty as additional warranties or conditions are excluded C This Warranty does not warrant uninterrupted or error free operation of the Product which is affected by system configuration software applications your data and operator control of the system among other factors Though the product is considered to be compatible with many systems
32. st or missing Ill WARRANTY BY PRODUCT TABLE Samsung parts and accessories if with your claim you are able to provide se satisfactory evidence that the relevant item was missing from the box or other The table below in this sub paragraph summarises Samsung s preferred approach storage or packaging material originally supplied by Samsung to resolving claims under this Warranty although each claim is assessed on its own merits Please refer to Part paragraph lIl F for the range of Samsung s responses to a claim under this Warranty in accordance with the table below In some instances the appropriate response to the claim will differ from the approach noted below Product Warranty Period Warranty Conditions Excluding parties who rent or All in one PC 1year lease a Samsung brand product 11 GARANTIA LIMITADA DE COMPUTADORAS AIO ALLIN ONE SAMSUNG COBERTURA LIMITADA DE GARANTIA Esta marca de productos Samsung All in One PC comercializada y distribuida por Samsung Electronics Argentina S A y entregada nueva en el embalaje original hasta el comprador final original usted o comprador est garantizada por Samsung Electronics Argentina S A contra defectos de fabricaci n en materiales y mano de obra durante un per odo de un 1 a o el Per odo de Garant a Limitada El periodo de esta garant a limitada inicia en la fecha original de compra y contin a durante el t rmino del per odo de gar
33. t from any other statutory rights which you might have in the circumstances including your right to monetary compensation for a valid claim G If following receipt of a claim under this Warranty Samsung or its agent determine that your claim in respect of a Samsung product is invalid Samsung may charge you for any labour parts or transport costs incurred by Samsung or its agent in assessing your claim IV Warranty Transferability A This Warranty is transferable to a subsequent owner of a Samsung product in the event of the sale of that product provided that Samsung is informed in writing within a reasonable time of the sale of the subsequent owner s name and contact details such notice to be provided to Samsung at www samsung com au The notice should identify the name of the previous owner of the Samsung product place and date of purchase model make and serial number of the product The effective transfer of this Warranty does not otherwise alter the terms of this Warranty in any way B In cases of authorised product replacement of the original purchased Samsung product the replacement Samsung product will be subject to its own Samsung Products Warranty then in force at the time of the replacement which may or may not be on the same terms as this Warranty I V Carry In repairs D This Warranty does not apply to non Samsung hardware products or non Samsung software products which are not incorporate
34. t s of the system replaced by the company at it s discretion shall be with a functionally operative part 18 10 11 12 13 Any change of address shall be intimated to concerned service centre for continuation of warranty subject to obtaining clearance from Samsung Authorised Service Center post inspection of the unit by Samsung Authorised Service Center personnel Warranty for the unexpired period shall continue provided a After the product is inspected by the concerned service centre and the product is found free from transit damage b In case of any transit damage the product shall be repaired by the concerned service centre on charges and warranty for unexpired period to continue The warranty does not cover demonstration installation of the product purchased In case of any specific requirements please contact your reseller dealer The warranty does not cover accessories external to the system The warranty is issued at New Delhi and Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty The company s obligation under this warranty shall be limited to repairing or providing re placement of part s which are found to be defective Repairs during warranty period shall be carried on Carry In basis Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service The warranty does not c
35. ur M Warranty Information A www samsung com WARRANTY FOR AIO PC PRODUCTS AUSTRALIA ONLY All IN ONE PERSONAL COMPUTERS PARTI GENERAL TERMS AND CONDITIONS The Australian Competition and Consumer Act 2010 including the Australian Consumer Law as well as other Australian laws guarantee certain conditions warranties and undertakings and give you other legal rights in relation to the quality and fitness for purpose of Samsung consumer products sold in Australia In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure What constitutes a major failure is set out in the Australian Consumer Law Nothing in this Warranty purports to modify or exclude the conditions warranties and undertakings and other legal rights under the Australian Competition and Consumer Act and other Australian laws This Warranty gives you additional protection for your Samsung consumer product and identifies a preferred approach to resolving warranty claims which will be quickest and simplest for all parties subject to the exclusions terms and conditions below I Coverage and Application A Samsung Electronics Australia
36. wear and tear fire water to the product Samsung will not accept responsibility for damage to the product liquid spillage or ingression theft vermin or insect infestation during this transport caused by unsuitable or inadequate packing F This Warranty does not cover B Ifthe Samsung product is located in a place which is greater than 50 kilometres cosmetic damage such as to the exterior finish by road from the nearest Samsung Customer Service Plaza or authorised repair minor imperfections within design specification so that do not materially alter service outlet Samsung will liaise with you to determine the best way in which functionality iu M and if necessary repair the product the subject of the claim under this burned in images resulting from viewing an image on the display screen for an farranty extended period of time reception or display problems and distortion related to noise echo interference VI Warranty Exclusions or other signal transmission and delivery problems or A This section identifies what is excluded under this Warranty use of products equipment systems utilities services parts supplies B For the avoidance of any doubt any and all warranties or conditions which are not accessories applications installations repairs external wiring or connectors not guaranteed under the Australian Competition and Consumer Act or the Australian supplied or authorised by Samsung Competition and Consume
37. which age over period of time usage like color fade scratches on LCD panel color changes etc AIO ALL IN ONE SAMSUNG INDIA ELECTRONICS Private LIMITED hereinafter referred to as the company guarantees to the purchaser that this product carries a warranty for 12 months commencing from the date of purchase on the following conditions 1 The company provides 12 months Carry In repair service including parts and labour however warranty for battery pack is for One Year only 2 The company will repair or replace free of charge any part or parts of the product if the defect is due to the fault material or workmanship Warranty involves repairing of defective product parts and does not entitle purchaser for the replacement of complete product 19 INDIA 3 Customer is responsible for delivering and collecting the unit at his her cost to nearest Authorised Service Center 4 This warranty is applicable for hardware only any accessories such as connection cables CD and floppy discs are not covered under warranty 5 The company doesn t provide warranty for any preloaded or bundled software The company reserves the right to evaluate the malfunctioning or breakdown of the units caused from hardware or software 6 The company is not obligated to re install preloaded software post repair of the unit Handling fee of Rs 500 00 will be charged for the request of reinstallation service 7 The warranty is null and void under
38. xample if you have purchased the Samsung product within New Zealand warranty service will be limited to New Zealand only B C If you purchased this product in New Zealand and wish to make a claim under this Warranty you should contact 0800 SAMSUNG 726786 visit the nearest Samsung Customer Service Plaza or visit www samsung com nz PRODUCT ONLINE REGISTRATION You can register your product online at www samsung com nz for customers in New Zealand While registration is not necessary to make a claim under this Warranty it may assist Samsung to process any claim which you may make more quickly D When you make any claim under this Warranty it is essential that you provide a copy of your proof of purchase of the Samsung product whether in person by email or by fax A claim under this Warranty is not formally made unless and until that proof of purchase is provided This does not detract from your statutory rights E You will not be able to gain the benefit of this Warranty without making a claim F If following receipt of a claim under this Warranty Samsung or its agent determine that your claim in respect of a Samsung product is valid having regard to the terms of Part Il of this Warranty and if the goods can be repaired and the failure to comply with the warranty is not a major failure or a failure of substantial character Samsung or its agent will either repair the Samsung product or if authorised by S
39. you under Australian Law for example it appears faulty or does not work at all or properly you can make a claim under this Warranty Except where an International Product Warranty has been provided with your Samsung product warranty service will only be provided in the specific country where the Samsung product was originally purchased For example if you have purchased the Samsung product within Australia warranty service will be limited to Australia only B C If you purchased this product in Australia and wish to make a claim under this Warranty you should contact 1300 362 603 visit the nearest Samsung Customer Service Plaza or visit www samsung com au PRODUCT ONLINE REGISTRATION You can register your product online at www samsung com au While registration is not necessary to make a claim under this Warranty it may assist Samsung to process any claim which you may make more guickly D When you make any claim under this Warranty it is essential that you provide a copy of your proof of purchase of the Samsung product whether in person by email or by fax A claim under this Warranty is not formally made unless and until that proof of purchase is provided This does not detract from your statutory rights E You will not be able to gain the benefit of this Warranty without making a claim F If following receipt of a claim under this Warranty Samsung or its agent determine that your claim in respect of a Samsung pr
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