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行動的尺度からみた製品警告の有効性について
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1. 20 3 K 3 1 A B C D 4 2 3 3 A 2 1
2. DO 1 XH 2 2
3. 30 a Doriss Purswell 0 0 b Strawbridge 4 8896 27 c Otsubo FREH 5496 1396 d Freid mann 88 2796 e Gill 50 2596 0 096 f Wogalter 2696 1396 g Duffy 2 16 796 6 7 Freidmann Freidmann
4. 30cm 1 C 2 4 BB mm Stra wbridge Friedmann Zeitlin 7
5. Strawbridge Fried mann Zeitlin Strawbridge ik 2
6. 2 4 Ma AJ Xx 29 28 0 M 3 9 DF 1 F 8 24 P 0 005 M 3 4 M 3 7 DF 1 F 2 11 P 0 15 Ma 2 7 M 2 6 DF 1 F 0 15 P 0 67 9 2 0 2 9 Ma 2 9 M 3 3 DF 1 F 1 96 P 0 17 P 0 005 LO P 0 15 3 0 3 9 4 0 4 9 GR 2 A B C D P KEDHI 4
7. 5 X a 1 Interagency Task Force on Products Lia bility 1977 Final Report II 54 Washington D C Department of Commerce 2 Doriss A L and Purswell J L 1977 War nings and human behavior Implications for the design of product warnings Journal of Products Liability 1 255 2064 3 McCarthy R L Finnegan J P Krumm Scott S and McCarthy G E 1984 Product information presentation user behavior and safety Proceedings of the Human Factors Society 28th Annual Meeting Human Factors Society pp 585 589 4 Strawbridge J A 1986 The influence of po sition highlighting and imbedding on warning effectiveness Proceedings of the Human Fac tors Society 30th Annual Meeting Human Factors Society pp 716 720 5 Otsubo S M 1988 A behavioral study of warning labels for consumer products Per ceived danger and use of pictographs Proce edings of the Human Factors Society 32nd Annual Meeting Human Factors Society pp 936 540 6 Friedmann K 1988 The effect of adding symbols to written warning labels on user be havior and recall Human Factors 30 507 515 7 Zeitlin L 1994 Failure to follow safety in structions Faulty communication or risky de cisions Human Factors 36 172 181 8 Edworthy J and Adams A 1996 War ning design research prosp
8. 28 14 14 12 REE W 91 XOT 5
9. 4 p 0 09 dq JEN I e 1 1 1 7 5 5 7 A B ET C D C D
10. V 1 12 10 3 Wogalter 4 LES
11. 2 3 4 5 15 20
12. 14 Freidmann v3 MSERICBCERHO x 2 Gill Wogalter 9 Duffy iX 4 VE227T4VMGCRXLCoS5
13. Vol 5 25 32 1999 w NEXU Effectiveness of Consumer Product Warnings on User s Behavioral Measures Takahro Kurikawa Taichi Saka Masahiro Nakamasu The present research examined whether consumer product warnings could cause users to comply with safety instructions Various warning labels are widely used to convey information about hazards associated with products The influence of warnings on user behavior such as his or her noticing reading and following the warnings however has been not adequately identified The objec tives of this research are to evaluate the effectiveness of the warnings in realistic experiment conditions concerning experimental procedures and locations of warning labels on products and to determine the factors affecting the user be havior The warning experiment was conducted utilizing seventy subjects where they were asked to test usability of a manual spray containing either synthetic detergent or pesticide without informing them of the true purpose of the experi ment and then they were observed using the product Both warnings instructed users to wear gloves in using the products The results indicated that both warnings were fully ineffective in users modi fying their behavior in such realistic experimental conditions This seemed to be attributed to the warning labels
14. WF 3
15. 23 14 14 12 4 X Ze 1 90 11 1 44 4 0 096 22 2 11 1 16 79 0 CT 3 0 3 9
16. x 2 1 8 C 2 2 2 70 19 22 2 X EPEOUH EZ TR 4 70 1 A B C D 18 4 17 4A 18A 3A ITA 1A AME M 27 2 3 1
17. 2 1 X B TUE A 18 B ITA C AEN 18A Ax E TEN 2 11 1 0 0 0 2 11 1 0 0 2 11 8 E 8 44 4 22 3067 00 A C 0 A 11 1 0 11 1 C 44 4 22 2 16 6 FOD B D 11 8 17 6 A 2 2 C 3 2 B DT A 0
18. C 1 A 11 1 0 096 C 444 22 2 5 5 C 4 2 2 A C x DF 1 x 4 99 p 0 05 A C x DF 1 x 4 50 p 0 05 3 2 A B C DIS 4 A B C D A C C D
19. 6 McCarthy 5 ix 400 977 IZ Friedmann 6 59
20. ciety 37th warning compliance Applied Ergonomics 25 Annual Meeting Human Factors Society 93 91 pp 935 939
21. ective Taylor amp Francis DD 9 13 9 Godfrey S S Allender L Laughery K R and Smith V L 1983 Warning messages will the consumer bother to look Proceedings of the Human Factors Society 27th Annual Meeting Human Factors Society pp 950 954 10 Wogalter D R and Brelsford J W 1986 Perceptions of consumer M S Desaulniers products hazardousness and warning expecta tions Proceedings of the Human Factors Society 30th Annual Meeting Human Factors Society pp 1197 2001 11 Lehto M R and Miller J M 1986 Warn ings Volume I Fundamentals design and eval uation methodologies Fuller Technical Pub lications 12 Wogalter M S 1999 Factors influencing the effectiveness of warnings In Harm J G Z Theo B and Henri tte C M H Eds Visual information for everyday use Design and re search perspective Taylor amp Francis pp 93 110 13 Gill R T Barbera C and Precht T 1987 A Comparative evaluation of warning label de signs Proceedings of the Human Factors 92 Society 31st Annual Meeting Human Factors 15 Duffy R R Kalsher M J and Wogalter Society pp 476 478 M S 1993 The effectiveness of an Interactive 14 Wogalter M S and Young S L 1994 The warning in a realistic product use situation effect of alternative product label design on Proceedings of the Human Factors So
22. placed at reverse faces of the products and to some users complying even without warnings as well as to the products which were not perceived to be so hazardous The subjects perceived the likelihood of injury and the cost of complying to be more important in making the decision about whether to comply with the warning Key Words Product Safety Consumer Product Warnings Warning Effectiveness Behavioral Compliance Measure Chemicals PLE P L 20 1977 Doriss Purswell 1995 7 PL 100 UL Faculty of Social Information Science Kure University Fresta Co Ltd 2
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