Samsung WW65J3263IW/NZ User Manual
Contents
1. Washing Machine User manual WW65J3 SEC Contents Safety information 3 What you need to know about the safety instructions 3 Important safety symbols 5 Important safety precautions 4 Installation 13 What s included 13 Installation requirements 15 Step by step installation 17 Before you start 23 Initial settings 23 Laundry guidelines 24 Detergent drawer guidelines 26 Operations 29 Control panel 29 Simple steps to start 30 Cycle overview 31 Settings 33 Maintenance 34 Emergency drain 34 Cleaning 35 Recovery from freezing 38 Care against an extended time of disuse 38 Troubleshooting 39 Checkpoints 39 Information codes 44 Specifications 47 Fabric care chart 47 Protecting the environment 48 Specification sheet 49 2 English WW65 3263IW_DC68 03612G EN indd 2 ar 2015 6 17 14 24 17 Safety information Congratulations on your new Samsung washing machine This manual contains important information on the installation use and care of your appliance Please take some time to read this manual to take full advantage of your washing machine s many benefits and features What you need to Know about the safety instructions VA a gb Dj lt a O r 3 fed Please read this manual thoroughly to ensure that you Know how to safely and efficiently operate the extensive features and functions of your new appliance Please store the manual in a safe2. ss English WW65 J3263I1W DC68 03612G EN indd 45 45 o Cc m a 3 o O 5 a a 2015 6 17 14 24 31 Troubleshooting Code Action The Water Level sensor is not working properly Try power off and restarting the cycle e Check WaterLevel Sensor wire harness If the information code remains contact a customer service centre NOTE When the washer displays the 1C code the washer do draining for 3 minutes During this time the Power button is inoperative LC Check communications between main and sub PBAs Try power off and restarting the cycle e If the information code remains contact a customer service centre AC If any information code keeps appearing on the screen contact a local Samsung service centre D S pu o Ce Vp k Ke e pan 46 English WW65J3263IW_DC68 03612G EN indd 46 a 2015 6 17 14 24 31 Specifications Fabric care chart The following symbols provide garment care directions The care labels include four symbols in this order washing bleaching drying and ironing and dry cleaning when necessary The use of symbols ensures consistency among garment manufacturers of domestic and imported items Follow the care label directions to maximize garment life and reduce laundry problems 7 Resistant material R Do not iron w Baliests bis G cleaned
3. e The motor can cause noise during normal operation e Overalls or metal decorated clothes can cause noise while being washed This is normal e Metal objects such as coins can cause noise After washing remove these objects from the drum or filter case Excessive vibrations or makes noise e Make sure the drain hose is straightened all the way to the drain system If you encounter a drain restriction call for service e Make sure the debris filter is not clogged e Close the door and press or tap Start Pause For your safety the washing machine will not tumble or spin unless the door is Does not drain and closed Or spin e Make sure the drain hose is not frozen or clogged e Make sure the drain hose is connected to a drain system that is not clogged e If the washing machine is not supplied with sufficient power the washing machine temporarily will not drain or spin As soon as the washing machine regains sufficient power it will operate normally D 5 e Press or tap Start Pause to stop the washing machine 9 lt may take a few moments for the door lock mechanism to 2 disengage 2 The door will not open until 3 minutes after the washing o The door does not machine has stopped or the power turned off Open Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually e Make sure the door lock light
4. e Some pump filters feature a safety knob that is designed to prevent accidents by children To open the safety knob of the pump filter push in and turn it anticlockwise The spring mechanism of Maintenance the safety knob helps open the filter e Toclose the safety knob of the pump filter turn it clockwise The spring makes a rattling sound which is normal NOTE If the pump filter is clogged an information code of 5C appears on the screen N CAUTION e Make sure the filter Knob is closed properly after cleaning the filter Otherwise this may cause a leak e Make sure the filter is inserted properly after cleaning it Otherwise this may cause an operational failure or a leak 36 English WW65 J32631W DC68 03612G EN indd 36 a 2015 6 17 14 24 29 Detergent Drawer 1 While holding down the release lever A on the inner of the drawer slide open the drawer 2 Remove the release lever and the Liquid detergent guide from the drawer 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the Liquid detergent guide to the drawer 6 Slide the drawer inward to close it lt a D D 2 a D NOTE To remove remaining detergent perform the RINSE SPIN cycle with the drum being empty English 37 a 2015 6 17 14 24 30 WW65 J3263I1W DC68 03612G EN indd 37 Mai
5. main wash the front right for fabric softeners and the rear right for the preliminary wash 01 I Prewash compartment Apply prewash detergent or starch 02 IL Main wash compartment Apply main wash detergent water softener soaking detergent bleach and or stain removers 03 8 Softener compartment Apply additives such as fabric softener Do not exceed the max line A Before you start N CAUTION Do not open the detergent drawer while the washing machine is operating e Do not use the following types of detergent e Tablet or capsule types e Ball or net types To prevent the compartment clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied To apply washing agents to the detergent drawer 1 Slide open the detergent drawer 2 Apply laundry detergent to the I main wash compartment as instructed or recommended by the manufacturer To use liquid detergent see page 28 26 English WW65 J32631W DC68 03612G EN indd 26 a 2015 6 17 14 24 25 3 Apply fabric softener to the amp softener compartment Do not exceed the max line A egs NOK auojag 4 If you want to prewash apply prewash detergent to the I gt prewash compartment as instructed or recommended by the manufacturer 5 Close the detergent drawer N CAUTION Do not apply powder detergent to the liquid detergent gu
6. suspended so that the laundry remains in the water To unload the laundry run a drain or spin process No Spin The drum does not spin after the final drain process 05 Options 06 Delay End Press to select an option from Intensive Prewash Rinse Intensive Prewash Intensive Rinse Prewash Rinse Intensive Prewash Rinse Press again to deselect Delay End lets you set the end time of the current cycle Based on your settings the start time of the cycle will be determined by the machine s internal logic For example this setting is useful for programming your machine to finish a wash at the time you normally return home from work e Press to choose a preset unit of hours 07 Bubble Soak Press to activate deactivate the Bubble Soak function This function helps remove a wide variety of stubborn stains e Bubble Soak helps remove a variety of stubborn stains e With Bubble Soak selected laundry is thoroughly soaked in water bubbles for effective washing e Bubble Soak is available with and adds up to 30 or 20 minutes to 3 cycles Cotton Synthetics and Baby Care WW65 J3263I1W DC68 03612G EN indd 29 English Suol eJ3d0 29 a 2015 6 17 14 24 26 Operations 08 Power 09 Start Pause Press to turn on off the washing machine Press to start or stop operation Simple steps to start INTENSIVE COLD 15 QUICK WASH Wool BABY CARE
7. 07 Filter cover 10 Drain hose 02 Control panel 05 Pump filter 08 Worktop 11 Levelling feet English 13 2015 6 17 14 24 19 Installation Spanner Bolt caps Hose guide o gt j 3 O 8 S Cold water hose Hot water hose Liquid detergent guide Cap Fixer NOTE e Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water hose Applicable models only Liquid detergent guide Applicable models only 14 English ar 2015 6 17 14 24 19 WW65 J3263I1W DC68 03612G EN indd 14 WW65 J3263IW DC68 03612G EN indd 15 Installation reguirements Electrical supply and grounding e AC 220 240 V 50 Hz fuse or circuit breaker is reguired e Usean individual branch circuit specific to the washing machine To ensure proper grounding the washing machine comes with a power cord featuring a three prong grounding plug for use ina properly installed and grounded outlet Check with a qualified electrician or serviceperson if you are not sure about the grounding Do not modify the provided plug If it does not fit the outlet call a qualified electrician to install a proper outlet N WARNING e Do NOT use an extension cord e Use only the power cord that comes with the washing machine Do NOT connect the ground wire to plastic plumbing gas lines or hot water pipes e Improperly connected grounding conductors may cause electric shock Wate
8. display contact a local Samsung service centre OC 44 English WW65 J32631W DC68 03612G EN indd 44 a 2015 6 17 14 24 31 Code Action Check the drain hose Make sure the end of the drain hose is placed on the floor e Make sure the drain hose is not clogged e If the information code remains contact a customer service LC LC1 centre NOTE When the washer displays the LC LC1 code the washer do draining for 3 minutes During this time the Power button is inoperative Spinning does not work e Make sure laundry is spread out evenly e Make sure the washing machine is on a flat stable surface UB e Redistribute the load If only one item of clothing needs washing such as a bathrobe or pair of jeans the final spin result might be unsatisfactory and an UB check message will be shown in the display Check the motor for operation 3C Try restarting the cycle If the information code remains contact a customer service centre The electronic control needs to be checked Over Voltage Error e Check the PCB and wire harness e Check if power is supplied properly e If the information code remains contact a customer service UC centre Low voltage detected e Check if the power cord is plugged in e If the information code remains contact a customer service centre High temperature heating check HC If the information code remains contact a customer service centre
9. hose once or twice a year 1 Turn off the washing machine and unplug the power cord 2 Close the water tap 3 Loosen and disconnect the water hose from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged 6 Dry the mesh filter completely in the Shade 7 Reinsert the mesh filter into the inlet valve and reconnect the water hose to the inlet valve 8 Open the water tap lt 2 D D 2 a D NOTE If the mesh filter is clogged an information code of 4C appears on the screen English 35 WW65J3263IW_DC68 03612G EN indd 35 a 2015 6 17 14 24 29 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging A clogged pump filter may reduce the bubble effect 1 Turn off the washing machine and unplug the power cord 2 Drain the remaining water inside the drum drum See the Emergency drain section 3 Open the filter cover using a coin or key 4 Turn the pump filter Knob to the left and drain off the remaining water 5 Clean the pump filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 6 Reinsert the pump filter and turn the filter knob to the right NOTE
10. is off The door lock light turns off after the washing machine has drained 40 English WW65 J32631W DC68 03612G EN indd 40 a 2015 6 17 14 24 30 Problem Action Excessive suds Make sure the Auto Detergent and Auto Softener settings are properly configured Make sure you use the recommended types of detergent as appropriate Use high efficiency HE detergent to prevent oversudsing Reduce the detergent amount for soft water small loads or lightly soiled loads Non HE detergent is not recommended Cannot apply additional detergent Make sure the remaining amount of detergent and fabric softener is not over the limit Make sure the Auto Dispense function is activated with both the Water Hardness and Concentration settings properly specified applicable models only Stops Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press the Start Pause button to start the washing machine or your safety the washing machine will not tumble or spin nless the door is closed efore the washing machine starts to fill it will make a series of icking noises to check the door lock and does a quick drain here may be a pause or soak period in the cycle Wait briefly and the washing machine may start Make sure the mesh filter of the water supply hose at the water taps are not clogged Periodically clean the mesh fil
11. or damage to the washing machine walls floor or clothing due to abnormal vibrations Do not wash throw rugs or doormats with rubber backing The rubber backing may come off and stick to inside the drum and this may result in malfunction such as a drainage error Do not operate the washing machine when the detergent drawer is removed e This may result in electric shock or injury due to a water leak Do not touch the insides of the drum during or just after drying as it is hot This may result in burns Do not insert your hand into the detergent drawer This may result in injury as your hand may be caught by the detergent input device 10 English WW65 J32631W DC68 03612G EN indd 10 a 2015 6 17 14 24 18 Do not place any objects such as shoes food waste animals other than laundry into the washing machine e This may result in damage to the washing machine or injury and death in the case of pets due to the abnormal vibrations Do not press the buttons using sharp objects such as pins Knifes fingernails etc This may result in electric shock or injury Nn a gb T lt 2 O 3 fed a o Do not wash laundry contaminated by oils creams or lotions usually found in skincare shops or massage clinics This may cause the rubber seal to become deformed and result in a water leak Do not leave metal objects such as safety pins hair pins or bleach in the drum for long periods o
12. other inflammable or explosive substances e This may result in electric shock fire or an explosion Do not open the washing machine door by force while it is operating high temperature washing drying spinning e Water flowing out of the washing machine may result in burns or cause the floor to be Slippery This may result in injury Opening the door by force may result in damage to the product or injury e gt ta o Wn Do not insert your hand under the washing machine while an operation is in progress This may result in injury Do not touch the power plug with wet hands e This may result in electric shock Do not turn the appliance off by unplugging the power plug while an operation is in progress e Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire Do not let children or the infirm use this washing machine without proper supervision Do not let children climb in or onto the appliance e This may result in electric shock burns or injury Do not insert your hand or a metal object under the washing machine while it is operating e This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet Damage to the power cord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yo
13. tap use the provided screw type adaptor to connect to the water tap as shown English 19 a 2015 6 17 14 24 22 WW65 J32631W DC68 03612G EN indd 19 Installation 8 Connect the other end of the water hose to the inlet valve on the back of the washing machine Turn the hose clockwise to tighten ko i 8 8 E 9 Open the water tap and check if there are any leaks around the connection areas If there are water leaks repeat the steps above N WARNING Stop using the washing machine if there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock N CAUTION Do not stretch the water hose by force If the hose is too short replace the hose with a longer high pressure hose NOTE e After connecting the water hose to the adaptor check if it is connected properly by pulling the water hose downwards e Use a popular type of water taps If the tap is square shaped or too big remove the spacer ring before inserting the tap into the adaptor 20 English WW65 J32631W DC68 03612G EN indd 20 a 2015 6 17 14 24 22 For models with an additional hot water inlet 1 Connect the red end of the hot water hose to the hot water inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap O a 2 o g o The agua hose alerts users of a risk of water leaks It senses the water flow and t
14. 03612G EN indd 48 a 2015 6 17 14 24 34 Specification sheet Asterisk s means variant model and can be varied 0 9 or A Z Type Front loading washing machine Model name WW65J32 Dimensions W600 x D550 x H850 mm Water pressure 50 kPa 800 kPa NET weight 59 kg Wash and spin capacity 6 5 kg 220 V 150 W Washing 240 V 150 W Power Washing and 220V 2000 W consumption heating 240 V 2400 W Spin 220 240 V 350 W Pumping 30 W Spin revolutions 1200 rpm NOTE The design and specifications are subject to change without notice for quality improvement purposes Wn Ko a 3 T English 49 WW65 J32631W DC68 03612G EN indd 49 ar 2015 6 17 14 24 34 Memo WW65 J32631W DC68 03612G EN indd 50 ar 2015 6 17 14 24 34 Memo WW65 J3263IW DC68 03612G EN indd 51 ar 2015 6 17 14 24 34 QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT NEW ZEALAND 0800 726 786 wWwW samsung com nz support E 7 DC68 03612G 00 WW65 3263IW_DC68 03612G EN indd 52 a 2015 6 17 14 24 35
15. 8 03612G EN indd 4 a 2015 6 17 14 24 17 If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard This appliance should be positioned so that the power plug the water Supply taps and the drain pipes are accessible VA a gb T lt 2 O is 3 fed a o For appliances with ventilation openings in the base that a carpet must not obstruct the openings The new hose sets supplied with the appliance are to be used and that old hose sets should not be reused N CAUTION In order to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external Switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility Critical installation warnings N WARNING The installation of this appliance must be performed by a qualified technician or service company Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into an AC 220 240 V 50 Hz wall socket or higher and use the socket for this appliance only Never use an extension cord e Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire e Ensure that t
16. OUTDOOR CARE COTTON Boo BG O G6 COTTON U W 86 SYNTHETICS SPIN RINSE SPIN Options Press Power to turn on the washing machine Turn the Cycle Selector to select a course Change the cycle settings Temp and Spin as necessary To add an option press Options Use the button again to choose a preferred item The machine provides two easy to access buttons for Bubble Soak and Delay End for your convenience If you want to use one of these options press the corresponding button 6 Press Start Pause Operations URUNE To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press Start Pause again to start the new cycle 30 English WW65J3263IW_DC68 03612G EN indd 30 a 2015 6 17 14 24 26 Cycle overview Standard cycles Cycle Description Max load kg COTTON For cottons bed linens table linens underwear towels or shirts The washing time and the rinse count are automatically adjusted according to the load For WW65J3263IW Cotton 40 C Intensive 1200 rpm spin is recommended for a normally soiled cotton load Energy and water labelling test programme in accordance with AS NZS 2040 6 5 e COTTON Optimal performance with lower energy for cotton fabrics bed linens table linens underwear towels or shirts 6 5 SYNTHETICS For blouses or shirts that ar
17. ails to operate you may see an information code on the screen Check the table below and try the suggestions Code Action Water is not supplied e Make sure the water taps are open e Make sure the water hoses are not clogged e Make sure the water taps are not frozen e Make sure the washing machine is operating with sufficient water pressure 4C e Make sure that the cold water tap and the hot water tap are properly connected e Clean the mesh filter as it may be clogged NOTE When the washer displays the 4C code the washer do draining for 3 minutes During this time the Power button is inoperative e Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed with some cycles 4C2 Water is not draining e Make sure the drain hose is not frozen or clogged e Make sure the drain hose is positioned correctly depending on the connection type 5C e Clean the debris filter as it may be clogged e Make sure the drain hose is straightened all the way to the drain system If the information code remains contact a customer service centre Operating the washer with the door open DC e Make sure the door is properly closed e Make sure laundry is not caught in the door o ko o o LG v amp Q o Water is overflowed e Restart after spinning If the information code remains on the
18. ature and additional functions e This may result in discoloration or fabric damage English 11 WW65 J3263IW DC68 03612G EN indd 11 a 2015 6 17 14 24 18 Safety information Take care that children s fingers are not caught in the door when you close it e Failure to do so may result in injury Critical cleaning warnings 9 Ja gt ta o Wn N WARNING Do not clean the appliance by spraying water directly onto it Do not use the a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance Unplug the appliance from the wall socket e Failure to do so may result in electric shock or fire 12 English WW65 J3263IW DC68 03612G EN indd 12 ar 2015 6 17 14 24 18 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer O a 2 o o 01 Release lever 03 Door 06 Emergency drain tube 09 Power plug WW65 J3263IW DC68 03612G EN indd 13 01 Detergent drawer 04 Drum
19. aximum spin cycle speed is 800 rpm and the load capacity is 2 0 kg or less N CAUTION If the laundry is unbalanced and the Ub information code is displayed redistribute the load Unbalanced laundry may reduce the spinning performance STEP6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines NOTE Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact a local water authority Do not use detergent that tends to be hardened or solidified This detergent may remain after the rinse cycle blocking the drain outlet e When using powdered detergent it is recommended that the powder be dissolved in warm water to ensure optimum cleaning results N CAUTION When washing wool using the wool course use only a neutral liquid detergent If used with the Wool course powder detergent may remain on the laundry and discolour the laundry English 25 egs NOK aiojag 2015 6 17 14 24 24 Before you start Detergent drawer guidelines The washing machine provides a three compartment dispenser the left compartment for the
20. detergent to reduce oversudsing Load is too small Small loads one or two items may become unbalanced and not spin completely Make sure the drain hose is not kinked or clogged Leaks water Make sure the door is properly closed Make sure all hose connections are tight Make sure the end of the drain hose is correctly inserted and secured to the drain system Avoid overloading Use high efficiency HE detergent to prevent oversudsing Has odours Excessive suds collect in recesses and can cause foul odours Run cleansing cycles to sanitize periodically Clean the door seal diaphragm Dry the washing machine interior after a cycle has finished No bubbles are seen Bubbleshot models only Overloading may screen bubbles Severely contaminated laundry may not generate bubbles English WW65 J3263I1W DC68 03612G EN indd 42 2015 6 17 14 24 30 Problem Action Wi Fi does not work Wi Fi models only Make sure the Internet connection to your house is properly established Make sure the router turns on and operates normally Make sure you have installed the latest version of the Smart Control App If a problem persists contact a local Samsung service centre WW65 J3263IW DC68 03612G EN indd 43 o m 2 Sr o mp S 43 2015 6 17 14 24 30 Troubleshooting Information codes If the washing machine f
21. dry items as well as the drum Turn clothing with buttons and embroideries inside out f pants or jacket Zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string e Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net e Brassieres water washable must be placed in a laundry net Metal parts of the brassieres may break through and tear other laundry items e Small light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a fine laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury 2015 6 17 14 24 24 WW65 J3263IW DC68 03612G EN indd 25 STEP 4 Prewash if necessary Select the Prewash option for the selected course if the laundry is heavily soiled Do not use the Prewash option when detergent is manually added into the drum STEP 5 Determine the load capacity Do not overload the washing machine Overloading may cause the washing machine to not wash properly For the load capacity for the type of clothing see page 31 NOTE When washing bedding or bedding covers the wash time may be lengthened or the spin efficiency may be reduced For bedding or bedding covers the recommended m
22. e made of polyester diolen trevira polyamide perlon nylon or the like SPIN Featuring an additional spin process to effectively remove moisture from laundry Ssuol eJ3d0 RINSE SPIN Featuring an additional rinse process after applying fabric softener to the laundry INTENSIVE COLD Low temperature Bubble wash 15 QUICK WASH For lightly soiled garments in less than 2 0 kg that you want to wash quickly WOOL The wool course features gentle cradling and soaking to protect the wool fibres from shrinkage distortion A neutral detergent is recommended BABY CARE Featuring a high temperature wash and extra rinses to help remove the remaining detergent effectively WW65 J3263IW DC68 03612G EN indd 31 English 31 2015 6 17 14 24 27 Operations Cycle Description Max load kg For outdoor clothes skiwear and sportswear OUTDOOR CARE that are made of functional materials such as 2 spandex stretch and micro fibre Options Option Description F e For badly soiled laundry The operation time for each cycle is mg tensive longer than normal LLJ Pre Wash e This will add a preliminary washing cycle before the main wash cycle Rinse e Press this button to add additional rinse cycles Delay End You can set the washing machine to finish your wash automatically at a later time choosing a delay of betwe
23. en 1 60minute to 19 hours in 1 hour increments The hour displayed indicates the time the wash will finish 1 Select a cycle Then change the cycle settings if necessary 2 Press Delay End repeatedly until a desired end time is set 3 Press Start Pause The corresponding indicator turns on with the clock running 4 To cancel the Delay End restart the washing machine by pressing Power Operations Real life case You want to finish a two hour course 3 hours later from now For this you add the Delay End option to the current cycle with the 3 hour setting and press Start Pause at 2 00 p m Then what happens The washing machine starts operating at 3 00 p m and ends at 5 00 p m Provided below is the time line for this example 2 00 pm 3 00 pm 5 00 pm Set the Delay End to 3 hours Start End 32 English WW65 J3263IW DC68 03612G EN indd 32 a 2015 6 17 14 24 27 Settings Child Lock To prevent accidents involving children the Child Lock function locks all buttons However Child Lock does not activate until you press Start Pause In the holding state you can open the door or change settings by pressing corresponding buttons However once you press Start Pause to start the washing machine the Child Lock will be reactivated Child Lock locks all buttons except for Power e To activate or deactivate Child Lock hold down Temp and Spin simultaneously for 3 seconds NOTE To add detergent put mo
24. esigned for domestic use only Using the product for business purposes qualifies as a product misuse In this case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse e gt ta o Wn Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not spray volatile material such as insecticide onto the surface of the appliance e As well as being harmful to humans this may result in electric shock fire or problems with the product Do not place objects that generate electromagnetic fields near the washing machine e This may result in injury due to a malfunction Water drained during a high temperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc Do not wash thick or hard mats even if the washing machine mark is on the care label This may result in injury
25. esult in electric shock or fire due to electric leakage Install your appliance on a solid level floor that can support its weight Failure to do so may result in abnormal vibrations movement noise or problems with the product Critical Usage warnings N WARNING If the appliance is flooded turn off the water amp power supplies immediately and contact your nearest service centre Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre e Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan e A spark may result in an explosion or fire Do not let children play in or on the washing machine In addition when disposing of the appliance remove the washing machine door lever If trapped inside the product children may suffocate to death Make sure to remove the packaging sponge styrofoam attached to the bottom of the washing machine before using it English 7 WW65 J32631W DC68 03612G EN indd 7 a 2015 6 17 14 24 18 Safety information Do not wash items contaminated with gasoline Kerosene benzene paint thinner alcohol or
26. f time This may cause the drum to rust e If rust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices e This may result in problems with the washing machine Do not use natural hand washing soap for the washing machine e fit hardens and accumulates inside the washing machine it may result in problems with the product discolouration rust or bad odours Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net e Failure to do so may result in injury due to abnormal vibrations Do not use hardened detergent e If it accumulates inside the washing machine it may result in a water leak Make sure that the pockets of all the clothing items to be washed are empty Hard sharp objects such as coins safety pins nails screws or stones can cause extensive damage to the appliance Do not wash clothing with large buckles buttons or other heavy metal objects Sort the laundry by color on the basis of its colorfastness and select the recommended cycle water temper
27. he power voltage frequency and current are the same as those of the product specifications Failure to do so may result in electric shock or fire Plug the power plug into the wall socket firmly English 5 WW65 J32631W DC68 03612G EN indd 5 a 2015 6 17 14 24 17 Safety information Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis e Unplug the power plug and clean it with a dry cloth e Failure to do so may result in electric shock or fire e Plug the power plug into the wall socket so that the cord is running towards the floor If you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or fire Cc S p gt ta Ee o a Keep all packaging materials out of the reach of children as these may be dangerous e Ifachild places a bag over its head it may suffocate When the appliance power plug or power cord is damaged contact your nearest service centre This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product e Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regu
28. ide e Concentrated fabric softener must be diluted with water before applied Do not apply main wash detergent to the amp softener compartment English 27 WW65 J32631W DC68 03612G EN indd 27 a 2015 6 17 14 24 25 Before you start To use liguid detergent applicable models only First insert the provided liquid container in the ID main wash compartment Then apply liquid detergent to the container below the marked max line A N CAUTION e Do not exceed the max line that is marked inside the container e Remove the liquid container if using powder detergent Before you start 28 English WW65 J3263IW DC68 03612G EN indd 28 ar 2015 6 17 14 24 26 Operations Control panel Hold 3 sec COTTON BABY CARE OUTDOOR CARE bom 04 Cir C COTTON 16 Dc SYNTHETICS SPIN K 81200 Bso 8800 2 B40 8400 B2008 B Temp Spin Options Delay End punnis 03e 1045 RINSE SPIN 01 Cycle Selector Turn the dial to select a cycle 02 Display The display shows current cycle information and estimated time remaining or an information code when a problem occurs 03 Temp Press to change the water temperature for the current cycle 04 Spin Press to change the spinning speed for the current cycle e Rinse Hold No indicator The final rinse process is
29. ine on a platform or a poorly supported structure Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine 16 English Alcove or closet installation Minimum clearance for stable operation Sides 25mm Rear 50 mm 550 mm Top 25 mm Front If both the washing machine and a dryer are installed in the same location the front of the alcove or closet must have at least a 550 mm unobstructed air opening Your washing machine alone does not require a specific air opening 2015 6 17 14 24 20 Step by step installation STEP 1 Select a location Location requirements e Solid level surface without carpeting or flooring that may obstruct ventilation e Away from direct sunlight e Adequate room for ventilation and wiring e The ambient temperature is always higher than the freezing point 0 C e Away from a heat source O a 2 o g o STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use N WARNING Packaging ma
30. lations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures e Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak e This may result in electric shock or fire Do not use an electric transformer e This may result in electric shock or fire Do not use a damaged power plug damaged power cord or loose wall socket e This may result in electric shock or fire Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or fire 6 English WW65 J32631W DC68 03612G EN indd 6 a 2015 6 17 14 24 18 Do not pull the power cord when unplugging the power plug e Unplug the power plug by holding the plug e Failure to do so may result in electric shock or fire Installation cautions Nn a gb T lt a O r 3 fed m oO N CAUTION This appliance should be positioned in such a way that the power plug is easily accessible Failure to do so may r
31. location close to the appliance for future reference Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or find help and information online at www samsung com Important safety symbols What the icons and signs in this user manual mean N WARNING Hazards or unsafe practices that may result in severe personal injury death and or property damage N CAUTION Hazards or unsafe practices that may result in personal injury and or property damage NOTE Indicates that a risk of personal injury or material damage exists English 3 WW65 J3263I1W DC68 03612G EN indd 3 a 2015 6 17 14 24 17 Safety information These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a safe place for future reference Read all instructions before using the appliance As with an
32. ne e Make sure Child Lock is not activated e Before the washing machine starts to fill it will make a series of clicking noises to check the door lock and does a quick drain e Check the fuse or reset the circuit breaker Fully open the water tap Water supply is e Make sure the door is properly closed insufficient or no e Make sure the water supply hose is not frozen water is supplied e Make sure the water supply hose is not kinked or clogged e Make sure there is sufficient water pressure e Make sure the washing machine is running with sufficient water pressure e Make sure the detergent is added to the centre of the detergent drawer e Make sure the rinse cap is inserted properly e If using granular detergent make sure the detergent selector is in the upper position e Remove the rinse cap and clean the detergent drawer After a cycle detergent remains in the detergent drawer a o Cc m a 3 o 8 5 a English 39 WW65 J32631W DC68 03612G EN indd 39 a 2015 6 17 14 24 30 Troubleshooting Problem Action Make sure the washing machine is installed on a level solid floor that is not slippery If the floor is not level use the levelling feet to adjust the height of the washing machine e Make sure the shipping bolts are removed Make sure the washing machine is not contacting any other object e Make sure the laundry load is balanced
33. ntenance Recovery from freezing The washing machine may freeze when it drops below O C Turn off the washing machine and unplug the power cord Pour warm water over the water tap to loosen the water hose Disconnect the water hose and soak it in warm water Pour warm water into the drum and leave it for about 10 minutes Reconnect the water hose to the water tap NOTE If the washing machine still doesn t operate normally repeat the above steps until it operates normally pwn Pp Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord Turn the Cycle Selector to select a RINSE SPIN Empty the drum and press Start Pause When the cycle is complete close the water tap and disconnect the water hose Turn off the washing machine and unplug the power cord Open the door to let air circulate through the drum vip WN Pp Maintenance 38 English 1 WW65 J3263I1W DC68 03612G EN indd 38 a 2015 6 17 14 24 30 Troubleshooting Checkpoints If you encounter a problem with the washing machine first check the table below and try the suggestions Problem Action e Make sure the washing machine is plugged in e Make sure the door is properly closed e Make sure the water taps are open e Make sure to press or tap Start Pause to start the washing Does not start machi
34. p Slowly Open the water tap slowly after a long period of non use e The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem e If the washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in the door it may result in damage to the laundry or the washing machine or result in a water leak Turn the water supply off when the washing machine Is not being Used Ensure that the screws on the water supply hose connector are properly tightened Failure to do so may result in property damage or injury Ensure that the rubber seal and front door glass are not contaminated by a foreign substance e g waste thread hair etc e Ifa foreign substance is caught in the door or the door is not completely closed it may cause a water leak English 9 WW65 J32631W DC68 03612G EN indd 9 a 2015 6 17 14 24 18 Safety information Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before Using the product e If the screws on the water supply hose connector are loose it may result in a water leak The product you have purchased is d
35. r supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine To reduce the risk of leaks e Make sure water taps are easily accessible e Turn off the taps when the washing machine is not in use e Check for any leaks at the water inlet hose fittings on a regular basis N CAUTION Before using the washing machine for the first time check all connections at the water valve and taps for any leaks Drain Samsung recommends a standpipe in height of 60 90 cm The drain hose must be connected through the hose clip to the standpipe and the standpipe must fully cover the drain hose English 15 O a 2 o o 2015 6 17 14 24 20 S amp v WW65 J32631W DC68 03612G EN indd 16 Installation Flooring For best performance the washing machine must be installed on a solid floor Wood floors may need to be reinforced to minimize vibration and or unbalanced loads Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle N CAUTION Do NOT install the washing mach
36. re laundry in the drum or change the cycle settings whilst in the Child Lock state you must first deactivate the Child Lock Ssuol eJ3d0 Sound On Off You can turn on or off the key Your setting will remain effective after you restart the machine e To mute the sound hold down Spin and Options simultaneously for 3 seconds e To unmute the sound hold down again for 3 seconds English 33 WW65 J3263IW DC68 03612G EN indd 33 a 2015 6 17 14 24 27 Maintenance Emergency drain In case of a power failure drain the water inside the drum before taking out the laundry 1 Power off and unplug the washing pe machine from the electrical outlet A 2 Open the filter cover A using a coin or thin metal object 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap B 4 Open the tube cap and let water in the Emergency drain tube C flow into the container 5 When done close the tube cap and reinsert the tube Then close the filter cover NOTE Use a spacious container because the water in the drum may be more than expected Maintenance 34 English WW65J3263IW_DC68 03612G EN indd 34 a 2015 6 17 14 24 28 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent Do not spray water onto the washing machine Mesh filter Clean the mesh filter of the water
37. ter If the washing machine is not supplied with sufficient power the washing machine temporarily will not drain or spin As soon as the washing machine regains sufficient power it will operate normally m 0 Oc WW65 J3263IW DC68 03612G EN indd 41 English 41 a o a m a 3 o 8 5 a 2015 6 17 14 24 30 o ko o o LG v amp Q o 42 Troubleshooting Problem Action Fills with the wrong water temperature Fully open both taps Make sure the temperature selection is correct Make sure the hoses are connected to the correct taps Flush water lines Make sure the water heater is set to supply a minimum 120 F 49 C hot water at the tap Also check the water heater capacity and recovery rate Disconnect the hoses and clean the mesh filter The mesh filter may be clogged While the washing machine fills the water temperature may change as the automatic temperature control feature checks incoming water temperature This is normal While the washing machine fills you may notice just hot and or just cold water going through the dispenser when cold or warm temperatures are selected This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature Load is wet at the end of a cycle Use the High or Extra High spin speed Use high efficiency HE
38. terials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach English 17 WW65 J32631W DC68 03612G EN indd 17 a 2015 6 17 14 24 20 Installation STEP 3 Adjust the levelling feet 1 Gently slide the washing machine into position Excessive force may damage the levelling feet 3 Level the washing machine by manually adjusting the levelling feet 4 When levelling is complete tighten the nuts using the spanner Installation STEP 4 Connect the water hose The provided hose adaptor may differ with the model This step guides you through connecting the connector type adaptor If you are provided with the screw type adaptor go to 7 Connect the water hose to the water tap 1 Remove the adaptor A from the water hose B 2 Use a Philips screwdriver to loosen four screws on the adaptor 18 English a 2015 6 17 14 24 21 WW65J3263IW_DC68 03612G EN indd 18 3 Hold the adaptor and turn part C in the arrow direction to loosen it by 5 mm 4 Insert the adaptor into the water tap and tighten the screws while lifting Up the adaptor 5 Turn part C in the arrow direction to tighten it O a 2 o o 6 While holding down part E connect the water hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound 7 If you are using a screw type of water
39. ty before running Calibration 1 Power off and then power on the washing machine 2 Hold down Temp and Delay End simultaneously for 3 seconds to enter Calibration mode The CB message appears 3 Press Start Pause to run the Calibration cycle 4 The drum will rotate clockwise and counter clockwise for about 3 minutes 5 When the cycle is complete 0 appears on the display and the washing machine will turn off automatically 6 The washing machine is now ready for USe WW65 J3263IW DC68 03612G EN indd 23 ar egs NOK auojag English 23 2015 6 17 14 24 23 Before you start WW65 J3263I1W DC68 03612G EN indd 24 Before you start Laundry guidelines STEP 1 Sort STEP 2 Empty pockets Sort the laundry according to these criteria e Care Label Sort the laundry into cottons mixed fibres synthetics silks wools and rayon Colour Separate whites from colours e Size Mixing different sized items together in the drum improves the washing performance e Sensitivity Wash delicate items separately using an Easy Iron option for pure new woollen items curtains and silk items Check the labels on the items NOTE Make sure to check the care label on the clothing and sort them accordingly before starting the wash 24 English Empty all the pockets of your laundry items e Metal objects such as coins pins and buckles on clothing may damage other laun
40. urns red on the centre indicator A in case of a leak English 21 ar 2015 6 17 14 24 23 WW65 J3263IW DC68 03612G EN indd 21 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm from the floor To keep the spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage S amp v In a sink drain pipe The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor In a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a Slant Drain standpipe requirements e Minimum diameter of 5 cm e Minimum carry away capacity of 60 litres per minute STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220 240 V 50 Hz approved electrical outlet protected by a fuse or circuit breaker Then press Power to turn on the washing machine 22 English WW65 3263IW_DC68 03612G EN indd 22 a 2015 6 17 14 24 23 Before you start Initial settings Run Calibration recommended Calibration ensures accurate weight detection by the washing machine Make sure the drum is emp
41. urself e Do not use a fuse such as copper steel wire etc other than a standard fuse e When the appliance needs to be repaired or reinstalled contact your nearest service centre e Failure to do so may result in electric shock fire problems with the product or injury If the water supply hose comes loose from the water tap and floods the appliance unplug the power plug e Failure to do so may result in electric shock or fire Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm e Failure to do so may result in electric shock or fire 8 English WW65 J32631W DC68 03612G EN indd 8 a 2015 6 17 14 24 18 If any foreign substance enters into the appliance unplug the power plug and contact you nearest Samsung Customer Service e This may result in electric shock or fire Usage cautions Nn a gb T lt a O r 3 fed m oO 2 N CAUTION When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washing machine using a damp soft cloth Failure to do so may result in discolouration deformation damage or rust The front glass may be broken by a strong impact Take care when using the washing machine e If the glass is broken it may result in injury After a water supply failure or when reconnecting the water supply hose open the water ta
42. using any Item can be washed at 95 C O Dry Clean Dry clean with perchloride Item can be washed at 60 C P lighter fuel pure alcohol or R113 only Item can be washed at 40 C F S ty Item can be washed at 30 C amp Do not dry clean Hand wash only Dry flat Dl Dry clean only ili Can be hung to dry A Can be bleached in cold water D Dry on clothes hanger X Do not bleach Tumble dry normal heat Can be ironed at 200 C max Tumble dry reduced heat Can be ironed at 150 C max Do not tumble dry lt Can be ironed at 100 C max WW65J3263IW_DC68 03612G EN indd 47 English 47 9 ko D c O e3 Er o Nn 2015 6 17 14 24 34 Specifications Protecting the environment e This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance e Do not exceed the detergent quantities recommended in the detergent manufacturer s instructions e Use stain removal products and bleaches before the wash cycle only when strictly necessary e Save water and electricity by only washing full loads the exact amount depends upon the program used Va 2 0 v 1S aB Q v 48 English WW65 J3263I1W DC68
43. y equipment that uses electricity and moving parts potential hazards exist To Safely operate this appliance familiarize yourself with its operation and exercise care when using it o Ja o gt ta igo Wn Important safety precautions N WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follow basic precautions including the following Do not let children or pets play in or on your washing machine The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their Safety Children should be supervised to ensure that they do not play with the appliance For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a Safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 4 English WW65 J32631W DC6
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