Samsung WW12H8420EX/NQ manual de utilizador
Contents
1. Navigation Use to navigate through the menus or to adjust the value of the 8 bean buttons settings Temp Rinse and Spin 9 Start Pause Press to start or stop an operation 10 Power Press to turn on off the washing machine English 24 Simple steps to start Hold 3 sec SUPER ECO WASH COTTON OUTDOOR CARE COTTON IN SYNTHETICS 1 oK BEDDING BABY CARE DELICATES SNOlIV43dO DAILY WASH 5 WOOL i DARK GARMENT RINSE SPIN ry i Prefer ECO DRUM CLEAN eee E i 8 e 6 Press the Power button to turn on the washing machine Turn the Course Selector to select a course Change the course settings Temp Rinse and Spin as necessary To add an option press the Options button to display the Options screen Press the Up Down arrows to select an option item and press OK 5 To select a preferred mode press the Prefer Mode to display the Prefer Mode screen Press the Up Down arrows to select a mode and press OK 6 Press the Start Pause button SPECIALTY pe gt pan To change the course during operation 1 Press the Start Pause button to stop operation 2 Select a different course 3 Press the Start Pause button again to start the new course English 25 Course overview Standard courses Course Description amp Max load kg For cottons2. English 42 Specification sheet TYPE FRONT LOADING WASHING MACHINE MODEL NAME WW12H8 DIMENSIONS W600x D600xH850 mm WATER PRESSURE 50 kPa 800 kPa WATER VOLUME 781 NET WEIGHT 73 kg WASH AND SPIN CAPACITY 12 0 kg Wa 220 V 150 W 240 V 150 W POWER WASHING AND 220V 2000 W CONSUMPTION HEATING 240 V 2400 W SPIN 220 240 V 300 W PUMPING 30 W SPIN REVOLUTIONS 1400 rom English 43 SNOILVOISIOSdS Specification sheet Y The design and specifications are subject to change without notice for quality improvement purposes According to Regulation EU No 1061 2010 L Asterisk s means variant model an d can be varied 0 9 or A Z Samsung Model Name WW12H8 Capacity kg 12 Energy Efficiency A highest efficiency to D least efficient A Energy Consumption Annual Energy Consumption AE_C kWh yr 141 Energy consumption E_t 60 Cotton 60 C at full load kwh 0 65 Energy consumption E_t 60 1 2 Cotton 60 C with partial load kwh 0 63 Energy consumption E_t 40 1 2 Cotton 40 C with partial load kWh 0 57 Weighted power off mode P_o Ww 0 48 Weighted Power in left on mode P_I Ww 10 Annual water consumption AW_c Uyr 11700 Spin efficiency class A most efficient to G least efficient A Ma
3. Washing Machine User manual Imagine the possibilities Thank you for purchasing this Samsung product CE EO Content Safety information 8 What you need to know about the safety iNstruCtIOnS s seasann 3 Important Safety symbol S ee eae a a e ade ede Penn ad de EE bead hek 3 Important safety precautions 0 a E TE y ALEE RESANDE AE 4 Instructions about the WEE cuina fue bie cd eed aka ded E EEEE Rae daa 10 Installation 11 Me A A daltd on dope bacedety a quia E 11 Installation fe QUIE MEMES caciones teed hae Rd weak Mae e eek awd Abed Sadan 12 Step by step installation 0 eee teen ene ene tet e enn eaes 14 OCIOW COVEN S bates faked Gabe ne aged danced Gud ia dad KORTEN age clans taps wae 18 Before you start 19 INItALSEMINGS vcd cee A pad dedeed aaa e a 19 Laundry QUIENES cetonas X aad hie acioailens ane Goda Re dunt Ue ies dee 20 Detergent drawer guidelines 0 cette 22 Operations 24 Control PAM accel yandoteh awe we ad 24 Simple Stops to SIAM coartada Da Arda 25 COUPE OVEINEW k ocecdeiip tag pia ia ea de RA 26 SA shine SAVY ehh wR EEE bwin Andre 6 ga hur ae daa eae pe 30 Maintenance 32 EGO DRUM GLEAN tocara e woe dow SMART a ak Dana aci 32 A RR 33 Eiergenoy dra ecuador a 34 A E E 35 Recovery MOMO ct a A AR de Da amp Reka caw 38 Care against an extended time of disuse 1 teens 38 Troubleshooting 39 GHECKDOINIS dica bee dee de Lao a ee eae we Raa We ded Cua a Ba
4. suggestions f you encounter a problem with the washing machine first check the table below and try the Problem Action The washing machine won t start Make sure the washing machine is plugged in Make sure the door is properly closed Make sure the water tap is open Press the Start Pause button again Water supply is insufficient or no water is supplied Open the water tap fully Make sure the water supply hose is not frozen Make sure the water supply hose is not kinked or clogged Clean the filter on the water supply hose Has detergent remaining in the detergent drawer after the wash cycle is complete ake sure your washing machine is running with sufficient water pressure ake sure the detergent is added to the center of the detergent drawer The washing machine vibrates badly or makes noise ake sure the washing machine is installed on a level floor If the floor is not level use the levelling feet to adjust the level ake sure that the shipping bolts are removed ake sure the laundry load is balanced ake sure the washing machine is not touching any other object The washing machine does not drain and or spin ake sure the drain hose is straightened all the way to the drain system ake sure the debris filter is not clogged The door won t open Press the Start Pause button to stop the washing machine The door stays locked as long as the washin
5. CAUTION Remove the liquid detergent container if using a powder detergent English 23 Operations Control panel Hold 3 sec SUPER ECO WASH OUTDOOR CARE BABY CARE DELICATES DAILY WASH DARK GARMENT SPECIALTY CYCLE COTTON IO COTTON SYNTHETICS BEDDING WooL RINSE SPIN Temp Rinse Spin Options eter ECO DRUM CLEAN E ee Oo so Gem 1 Course Selector Turn the dial to select a course 2 Display area Displays information of the current course including the course name remaining washing time and settings 3 Temp Press to change the water temperature for the current course Press and hold for 3 seconds to turn on off the Drum Light 4 Rinse Press to change the rinse times for the current course You can set the rinse times up to 5 5 Spin Press to change the spinning speed for the current course e Rinse Hold The final rinse cycle is suspended so that the laundry remains in the water To unload the laundry run a drain or spin cycle e No Spin The drum does not spin after the final drain cycle 6 Options Press to enter the Options screen 7 Prefer Mode Press to enter custom options screen 3 custom options are available but multiple selection is not allowed Press and hold for 3 seconds to enter the Settings screen
6. and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance For use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard This appliance should be positioned so that the power plug the water supply taps and the drain pipes are accessible For appliances with ventilation openings in the base that a carpet must not obstruct the openings The new hose sets supplied with the appliance are to be used and that old hose sets should not be reused English 4 CAUTION In order to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility A WARNING Critical installation WA
7. 3 Clean the drawer components in flowing water using a soft brush 4 Clean the drawer recess using a soft brush 5 Reinsert the release lever and the liquid detergent container to the drawer 6 Slide the drawer inward to close it To remove remaining detergent perform the RINSE SPIN course with the drum being empty English 37 JONVNILNIVIA Recovery from freezing The washing machine may freeze when it drops below 0 C ARON o Turn off the washing machine and unplug the power cord Pour warm water over the water tap to loosen the water supply hose Disconnect the water supply hose and soak it in warm water Pour warm water into the drum and leave it for about 10 minutes Reconnect the water supply hose to the water tap If the washing machine still doesn t operate normally repeat the above steps until it operates normally Care against an extended time of disuse Avoid leaving the washing machine unused for an extended time If this is the case drain the washing machine and unplug the power cord 1 ao FON Turn the Course Selector to select a RINSE SPIN Empty the drum and press Start Pause button When the course is complete close the water tap and disconnect the water supply hose Turn off the washing machine and unplug the power cord Open the door to let air circulate through the drum English 38 Troubleshooting Checkpoints
8. Before you start Initial settings Set language When you turn on the washing machine for the first time you will be asked to choose a language Select a preferred language Then the washing machine is ready for use Run Calibration recommended Calibration ensures accurate weight detection by the washing machine Make sure the drum is empty before running Calibration 1 Press the Power button to turn on the washing machine 2 Press and hold the Prefer Mode button for 3 seconds 3 Press the Up Down arrows to select Calibration Then press OK 4 Press the Start Pause button to start Calibration e The door will be locked during the operation e The drum keeps rotating clockwise and anticlockwise for several minutes 5 When complete the washing machine turns off automatically English 19 LYVLS NOA 140339 Laundr idelin STEP 1 Sort Sort the laundry according to these criteria e Care Label Sort the laundry into cottons mixed fibres synthetics silks wools and rayon e Colour Separate whites from colours e Size Mixing different sized items together in the drum improves the washing performance e Sensitivity Wash delicate items separately using an Easy Iron option for pure new woollen items curtains and silk items Check the labels on the items Make sure to check the care label on the clothing and sort them accordingly before starting the wash STEP 2 Empty pockets Empty all the pockets of
9. and blood stains efficiently 4 To select a SPECIALTY CYCLE 1 Turn the Course Selector to select SPECIALTY CYCLE The SPECIALTY CYCLE screen appears 2 Press the Up Down arrows to select a course and then press OK English 27 Options Option Description UY Pre Wash This will add a preliminary washing cycle before the main wash cycle A Intensive For badly soiled laundry The operation time for each cycle is longer than normal This option effectively removes stains by soaking the laundry tg Soak Each soak cycle spins the drum for 1 minute and stands still for 4 minutes totaling 6 times for 30 minutes A Easy Iron The spinning speed decreases to reduce wrinkles of the laundry al y Set the spinning speed up to 800 rpm Specific to less soiled garments with less than a 2 kg load It takes a minimum of about 15 minutes depending on the conditions such as the water pressure water hardness and or Quick Wash extra options selected a cin The Quick Wash time increases in this sequence Off gt 15 min gt 20 min gt 30 min gt 40 min gt 50 min gt 60 min A recommended amount of detergent is less than 20 g for a 2 kg load Delay End The displayed time refers to the end time of a selected course Prefer Mode Mode Description te Speed Wash This changes the course settings to reduce the overall washing time The recommended laundry load is less than 6 0 kg f
10. bed linens table linens underwear towels or shirts M COTTON The washing time and the number of rinse cycles are i automatically adjusted according to the load Optimal performance with lower energy for cotton fabrics bed N linens table linens underwear towels or shirts Max SYNTHETICS For blouses or shirts that are made of polyester diolen 6 trevira polyamide perlon nylon or the like For bed spreads bed sheets bedding covers etc BEDDING For best results wash only 1 type of bedding and make sure 2 5 the load weighs less than 2 5 kg Specific for machine washable wool for loads less than 2 0 kg WOOL The wool course features gentle cradling and soaking to 2 protect the wool fibres from shrinkage distortion A neutral detergent is recommended SUPERECE Low temperature Eco Bubble contributes to power saving 6 WASH For outdoor clothes skiwear and sportswear that are made OUTDOOR CARE of functional materials such as spandex stretch and micro 2 fibre BABY CARE Featuring a high temperature wash and extra rinses to ensure 6 that no powder detergent remains For sheer fabrics bras lingerie silk and other handwash DELICATES only fabrics 2 For best performance use liquid detergent DAILY WASH For everyday items such as underwear and shirts 4 Featuring additional rinses and reduced spinning to ensure BAR GARMENT that the laundry is washed gently and rinsed thoroughly o RINSE SPIN Featuring an additional rinse after
11. styrofoam attached to the bottom of the washing machine before using it Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other inflammable or explosive substances e This may result in electric shock fire or an explosion English 6 Do not open the washing machine door by force while it is operating high temperature washing drying spinning e Water flowing out of the washing machine may result in burns or cause the floor to be slippery This may result in injury e Opening the door by force may result in damage to the product or injury Do not insert your hand under the washing machine while an operation is in progress e This may result in injury Do not touch the power plug with wet hands e This may result in electric shock Do not turn the appliance off by unplugging the power plug while an operation is in progress e Plugging the power plug into the wall socket again may cause a spark and result in electric shock or fire Do not let children or the infirm use this washing machine without proper supervision Do not let children climb in or onto the appliance e This may result in electric shock burns or injury Do not insert your hand or a metal object under the washing machine while it is operating e This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug firmly and pull it straight out of the outlet e Damage to the power c
12. taking out the laundry 1 Unplug the power cord of the washing machine from the main socket 2 Gently press the top area of the filter cover to open 3 Gently pull out the emergency drain tube 4 While holding the end of the drain tube open the tube cap 5 Let the water run into a container 6 Close the tube cap and reinsert the drain tube 7 Close the filter cover English 34 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent Do not spray water onto the washing machine Mesh filter Clean the mesh filter of the water supply hose once or twice a year 1 Turn off the washing machine and unplug the power cord g plug the p gt 2 Close the water tap 3 Loosen and disconnect the water supply hose from the back of the washing machine Cover the hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh filter from the inlet valve hole 5 Submerge the mesh filter deeply in water so that the threaded connector is also submerged Dn 0 6 Dry the mesh filter completely in the shade 7 Reinsert the mesh filter into the water supply hose and place the water supply hose in the original position 8 Open the water tap If the mesh filter is clogged an error code of 4E appears on the screen English 35 JONVN3LNIVIA Debris filter It is advi
13. your laundry items e Metal objects such as coins pins and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out e If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and fixed with a string e Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash STEP 3 Use a laundry net e Brassieres water washable must be placed in a laundry net Metal parts of the brassieres may break through and tear other laundry items e Small light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a fine laundry net e Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washing machine and result in injury STEP 4 Prewash if necessary Select the Prewash option for the selected course if the laundry is heavily soiled Do not use the Prewash option when detergent is manually added into the drum English 20 STEP 5 Determine the load capacity Do not overload the washing machine Overloading may cause the washing machine to not wash properly For the load capacity for the type of clothing see page 26 When washing bedding or bedding covers the wash time may be lengthened or the spin efficiency may be reduced For bedding or bedding cove
14. RNINGS The installation of this appliance must be performed by a qualified technician or service company e Failure to do so may result in electric shock fire an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into an AC 220 240 V 50 Hz wall socket or higher and use the socket for this appliance only Never use an extension cord e Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire e Ensure that the power voltage frequency and current are the same as those of the product specifications Failure to do so may result in electric shock or fire Plug the power plug into the wall socket firmly Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis e Unplug the power plug and clean it with a dry cloth e Failure to do so may result in electric shock or fire Plug the power plug into the wall socket so that the cord is running towards the floor e f you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or fire Keep all packaging materials out of the reach of children as these may be dangerous e Ifachild places a bag over its head it may suffocate When the appliance power plug or powe
15. Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the supplied spanner 2 Fill the holes with the supplied plastic bolt caps a Keep the shipping bolts for future use N IAN WARNING Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of children s reach STEP 3 Adjust the levelling feet 1 Gently slide the washing machine into position Excessive force may damage the levelling feet 2 Level the washing machine by manually adjusting the levelling feet 3 When levelling is complete tighten the nuts using the spanner English 14 STEP 4 Connect the water hose Connect the water supply hose to the water tap 1 Remove the adaptor A from the water supply hose B Use a Philips screwdriver to loosen four screws on the adaptor Hold the adaptor and turn part C in the arrow direction to loosen it by 5 mm Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor Turn part C in the arrow direction to tighten it While holding down part E connect the water supply hose to the adaptor Then release part E The hose fits into the adaptor with a clicking sound English 15 NOLLWTIVLSNI 7 Connect t
16. applying fabric softener to i the laundry Cleans the drum by removing dirt and bacteria from the drum ith t t or bleach ECO DRUM n once every 40 washes with no detergent or bleac CLEAN i Make sure the drum is empty Do not use any cleaning agents for cleaning the drum English 26 SPECIALTY CYCLE Six specialty courses are designed to effectively remove specific types of stains and dirt that may accumulate on specific types of activities ranging from household work to professional mountain climbing S I Course Description amp Max load kg gt Cooking amp Dining e This course removes food spills and cooking stains efficiently 4 Q 7 o e This course removes grass and mud dirt stains and cleans Gardening Re ae 4 sweat and skin oils efficiently e This course removes grass soil mua light food stains sweat nd make up efficiently Active Sports eid ed dll 4 e Do not use this course for waterproof clothing This may result in damage to the waterproof or breathable capabilities e The Active Kids course is for most children s clothing This Active Kids course removes food fruit juice drinks mua soil ink and 4 crayon stains efficiently e The Working amp Everyday course is for lightly soiled clothing Working amp Everyday This course removes light ink and pencil stains and cleans 4 normal day to day stains efficiently Hygiene Care e This course removes skin oils
17. as a product misuse In this case the product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance e This may result in electric shock fire problems with the product or injury Do not spray volatile material such as insecticide onto the surface of the appliance e As well as being harmful to humans this may result in electric shock fire or problems with the product Do not place objects that generate electromagnetic fields near the washing machine e This may result in injury due to a malfunction English 8 Water drained during a high temperature wash or drying cycle is hot Do not touch the water e This may result in burns or injury Do not wash spin or dry water proof seats mats or clothing unless your appliance has a special cycle for washing these items Woollen bedding rain covers fishing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc e Do not wash thick or hard mats even if the washing machine mark is on the care label This may result in injury or damage to the washing machine walls floor or clothing due to abnormal vibrations e Do not wash throw rugs or doormats w
18. e this reminder you can ignore the reminder for 6 consecutive times From the 7th wash the reminder does not appear However it appears again on the second 40th wash English 32 Smart check To enable this function you must first download the Samsung Smart Washer at the Play Store or the Apple Store and install it on a mobile device featuring the camera operation The Smart Check function has been optimized for Galaxy amp iPhone series cannot be supported for some models The washing machine runs the self diagnosis in the background and displays an error code if an error is found If this is the case follow the steps below 1 Run the Samsung Smart Washer app on your mobile device and tap Smart Check 2 Present the mobile device to the washing machine s display panel so that the mobile device and the washing machine face each other Then the error code will be recognized automatically by the app 3 When the error code is recognized correctly the app provides detailed information for the error with further actions Y e The function name Smart Check may differ depending on the language e f the washing machine reflects light on the display the app may fail to recognize the error code e If the app fails to recognize the Smart Check code consecutively enter the error code manually onto the app screen English 33 JONVN3LNIVIA Emergency drain In case of a power failure drain the water inside the drum before
19. g machine is still hot inside after a heating operation Deactivate the Child Lock if activated lf a problem persists contact a local Samsung service centre English 39 ONILOOHS318NOHL Information codes f the washing machine fails to operate you may see an information code on the screen Check the table below and try the suggestions Problem Action e Make sure the door is properly closed E q e Make sure laundry is not caught in the door e Make sure the water tap is open 4E e Make sure the washing machine is operating with sufficient water pressure e Clean the mesh filter as it may be clogged e Clean the debris filter as it may be clogged E e Make sure the drain hose is not kinked all the way to the drain system UE e The laundry load is unbalanced Spread the laundry evenly cE 3E Uc e This is not user repairable Contact a local Samsung service centre f any information code keeps appearing on the screen contact a local Samsung service centre English 40 Specifications Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent q
20. gs by pressing corresponding buttons e To activate the Child Lock press the Up Down arrows to select Child Lock and press OK e To suspend or deactivate the Child Lock select Child Lock and press OK once to suspend it or press OK twice to deactivate it In the suspended state you can open the door or manipulate buttons However once the washing machine starts operation it will reactivate the Child Lock To add detergent or more laundry in the drum or to change the course settings in the Child Lock state you must first stop or release the Child Lock Language Select a preferred menu language 1 Press the Up Down arrows to select Language and press OK 2 Press the Up Down arrows to select preferred menu language and press OK Sound Mute or unmute the sound e To mute or unmute the sound press the Up Down arrows to select Sound and press OK to on or off Brightness Set the brightness of LCD screen 1 Press the Up Down arrows to select Brightness and press OK 2 Press the Up Down arrows to increase or decrease the brightness level and press OK License Info e Press the Up Down arrows to select License Info and press OK English 30 Calibration Calibration ensures accurate weight detection by the washing machine Make sure the drum is empty before running Calibration 1 Press the Up Down arrows to select Calibration Then press OK 2 Press the Start Pause button to start Calibration e The door will be loc
21. he other end of the water supply hose to the inlet UT valve on the back of the washing machine Turn the hose clockwise to tighten 8 Open the water tap and check if there are any leaks around the connection areas If there are water leaks repeat the steps above e f using a screw type of water tap connect the water hose to the water tap as shown a WARNING Stop using the washing machine if there is a water leak and contact a local Samsung service centre Otherwise this may cause electric shock CAUTION Do not stretch the water supply hose by force If the hose is too short replace the hose with a longer high pressure hose Y e After connecting the water supply hose to the adaptor check if it is connected properly by pulling the water supply hose downwards e Use a popular type of water taps If the tap is square shaped or too big remove the spacer ring before inserting the tap into the adaptor For models with an additional hot water inlet 1 Connect the red end of the hot water supply hose to the hot water inlet on the back of the machine 2 Connect the other end of the hot water supply hose to the hot water tap English 16 Aqua hose applicable models only The aqua hose alerts users of a risk of water leaks It senses the water flow and turns red on the centre indicator A in case of a leak NOLLWTIVLSNI STEP 5 Position the drain h
22. ing machine must be installed on a solid floor Wood floors may need to be reinforced to minimize vibration and or unbalanced loads Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the washing machine to move slightly during the spin cycle CAUTION Do NOT install the washing machine on a platform or a poorly supported structure Water temperature Do not install the washing machine in areas where water may freeze as the washing machine always retains some water in its water valves pumps and or hoses Frozen water left in the connection parts may cause damage to belts the pump and other components of the washing machine Alcove or closet installation Minimum clearance for stable operation Sides 25 mm Rear 50 mm Top 25mm Front 550 mm f both the washing machine and a dryer are installed in the same location the front of the alcove or closet must have at least a 550 mm unobstructed air opening Your washing machine alone does not require a specific air opening English 13 NOLLWTIVLSNI Step by step installation STEP 1 Select a location Location requirements e Solid level surface without carpeting or flooring that may obstruct ventilation e Away from direct sunlight e Adequate room for ventilation and wiring e The ambient temperature is always higher than the freezing point 0 C e Away from a heat source STEP 2 Remove the shipping bolts
23. ing signs may be applicable If you have any questions or concerns contact your nearest service centre or find help and information online at www samsung com Important safety symbols What the icons and signs in this user manual mean A WARNING Hazards or unsafe practices that may result in severe personal injury death and or property damage A CAUTION Hazards or unsafe practices that may result in personal injury and or property damage 2 NOTE These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a safe place for future reference Read all instructions before using the appliance As with any equipment that uses electricity and moving parts potential hazards exist To safely operate this appliance familiarize yourself with its operation and exercise care when using it English 3 NOLLWINYOSNI ALASVS Important safety precautions WARNING To reduce the risk of fire electric shock or injury to persons when using your appliance follow basic precautions including the following Do not let children or pets play in or on your washing machine The washing machine door does not open easily from the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience
24. ith rubber backing The rubber backing may come off and stick to inside the drum and this may result in malfunction such as a drainage error Do not operate the washing machine when the detergent drawer is removed e This may result in electric shock or injury due to a water leak Do not touch the insides of the drum during or just after drying as it is hot e This may result in burns Do not insert your hand into the detergent drawer e This may result in injury as your hand may be caught by the detergent input device Do not place any objects such as shoes food waste animals other than laundry into the washing machine e This may result in damage to the washing machine or injury and death in the case of pets due to the abnormal vibrations Do not press the buttons using sharp objects such as pins Knifes fingernails etc e This may result in electric shock or injury Do not wash laundry contaminated by oils creams or lotions usually found in skincare shops or massage Clinics e This may cause the rubber seal to become deformed and result in a water leak Do not leave metal objects such as safety pins hair pins or bleach in the drum for long periods of time e This may cause the drum to rust e Ifrust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash ri
25. ked during the operation e The drum keeps rotating clockwise and anticlockwise for several minutes 3 When complete the washing machine turns off automatically Eco Check The energy water efficiency of the current course is displayed with a technical summary of power consumption and water level This is available only while the washing machine is operating e Press and hold the Spin and Options buttons simultaneously for 3 seconds A summary screen appears The technical summary may differ from actual usage Drum Light e To turn the Drum Light on or off press and hold the Temp button for 3 seconds e The drum light turns off automatically after 5 minutes English 31 SNOILVYJdO Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle ECO DRUM CLEAN Perform this course regularly to clean the drum and to remove bacteria from it 1 Press the Power button to turn on washing machine 2 Turn the Course Selector to select ECO DRUM CLEAN 3 Press the Start Pause button The water temperature for ECO DRUM CLEAN is set to 70 C which cannot be changed CAUTION Do not use any cleaning agents for cleaning the drum Chemical residue in the drum deteriorates the washing performance ECO DRUM CLEAN reminder e The ECO DRUM CLEAN reminder appears on the main screen once every 40 washes It is advisable to perform the ECO DRUM CLEAN regularly e When you first se
26. ly hose open the water tap slowly Open the water tap slowly after a long period of non use e The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem e Ifthe washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door e f laundry gets caught in the door it may result in damage to the laundry or the washing machine or result in a water leak Turn the water supply off when the washing machine is not being used Ensure that the screws on the water supply hose connector are properly tightened e Failure to do so may result in property damage or injury Ensure that the rubber seal and front door glass are not contaminated by a foreign substance e g waste thread hair etc e Ifa foreign substance is caught in the door or the door is not completely closed it may cause a water leak Open the water tap and check if the water supply hose connector is firmly tightened and that there is no water leak before using the product e Ifthe screws on the water supply hose connector are loose it may result in a water leak The product you have purchased is designed for domestic use only Using the product for business purposes qualifies
27. mmercial wastes for disposal For more information on safe disposal and recycling visit our website www samsung com or contact our Helpline numbers on the last page English 10 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung customer centre or the retailer NOLLWTIVLSNI Detergent drawer Door Work top Control panel Power plug Drain hose Drum Levelling feet Debris filter Emergency drain tube O OINIO al HR 0O NnN mk 0 Filter cover IP Spanner Bolt caps Hose guide Cold water supply hose Hot water supply hose Liquid detergent container Bolt caps The provided number 3 to 6 of bolt caps depends on the model Hot water supply hose Applicable models only Liquid detergent container Applicable models only English 11 Installation requirements Electrical supply and grounding e AC 220 240 V 50 Hz fuse or circuit breaker is required e Use an individual branch circuit specific to the washing machine To ensure proper grounding the washing machine comes with a power cord featuring a three prong grounding plug for use in a properly in
28. nd f COTTON 40 C programs are the standard cotton 60 C program and the standard cotton 40 C program They are suitable to clean normally soiled cotton laundry and they are the most efficient concerning water and energy consumption for this type of laundry Please run Calibration after the installation see Calibration on page 31 In these programs the actual water temperature may differ from the declared temperature 5 Distance to the wall from the unit is not included in the depth dimension Information of main washing programmes SNOILVOISIOSdS Model Course Dele Capacity kg EE ae e oia rai n Content 2 cycle kWh Cycle COTTON 20 6 141 56 75 0 35 40 6 274 44 47 0 57 WW12H8 Ge COTTON ra 6 294 44 47 0 63 12 310 44 61 0 65 SYNTHETICS 40 6 151 35 84 1 06 The values on the table have been measured under the conditions specified in Standard IEC60456 EN60456 Autual values will depend on how the appliance is used English 45 Memo Memo QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT MALAYSIA 1000 9057993 www samsung com my support 603 77137477 Overseas contact 1800 3000 8282 Toll Free INDIA 1800 266 8280 Toll Free www samsung com in support NIGERIA 0800 726 7864 www samsung com africa_en support SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com support This product is RoHS complia
29. nse or spin laundry contaminated by dry cleaning detergent e This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water cooling heating devices e This may result in problems with the washing machine Do not use natural hand washing soap for the washing machine e If it hardens and accumulates inside the washing machine it may result in problems with the product discolouration rust or bad odours Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net English 9 NOLLWINYOSNI ALASVS e Failure to do so may result in injury due to abnormal vibrations Do not use hardened detergent e If it accumulates inside the washing machine it may result in a water leak ake sure that the pockets of all the clothing items to be washed are empty e Hard sharp objects such as coins safety pins nails screws or stones can cause extensive damage to the appliance Do not wash clothing with large buckles buttons or other heavy metal objects Sort the laundry by color on the basis of its colorfastness and select the recommended cycle water temperature and additional functions e This may result in discoloration or fabric damage Take care that children s fingers are not caught in the door when you close it e Failure to do so may result in injury A WARNING Cri
30. nt opio El DC68 03378R 03
31. or the COTTON course with Speed Wash enabled ty Eco Wash This changes the course settings to save the overall power consumption tal Silent Wash This changes the course settings to reduce operating noise and vibration English 28 Delay End You can set the washing machine to finish the current course at a specific number of hours later This is useful if you want to finish the wash by the time you come home from work 1 Select a course Then change the course settings if necessary 2 Press the Options button Then select options by pressing Up Down and Ok 3 Select the Delay End 4 Use the arrows to set the end time of the current course and press OK 5 Press Start Pause button Use case You want to finish a two hour course 3 hours later from now For this you add the Delay End option to the current course with the 3 hour setting and press the Start Pause button at 2 00 p m Then what happens The washing machine starts operating at 3 00 p m and ends at 5 00 p m Provided below is the time line for this example 2 00 pm Set the Delay End to 3 hours English 29 SNOILVYJdO Settings Press and hold Prefer Mode button for 3 seconds to enter the Settings screen Child Lock To prevent accidents by children or infants Child Lock locks all buttons However Child Lock holds its activation until you press the Start Pause button Until then you can change settin
32. ord may cause a short circuit fire and or electric shock Do not attempt to repair disassemble or modify the appliance yourself e Do not use a fuse such as copper steel wire etc other than a standard fuse e When the appliance needs to be repaired or reinstalled contact your nearest service centre e Failure to do so may result in electric shock fire problems with the product or injury If the water supply hose comes loose from the water tap and floods the appliance unplug the power plug e Failure to do so may result in electric shock or fire Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm e Failure to do so may result in electric shock or fire If any foreign substance enters into the appliance unplug the power plug and contact you nearest Samsung Customer Service e This may result in electric shock or fire English 7 NOLLWINYOSNI ALASVS A CAUTION Usage CAUTIONS When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washing machine using a damp soft cloth e Failure to do so may result in discolouration deformation damage or rust The front glass may be broken by a strong impact Take care when using the washing machine e Ifthe glass is broken it may result in injury After a water supply failure or when reconnecting the water supp
33. ose The drain hose can be positioned in three ways Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm from the floor To keep the spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage In a sink drain pipe The drain pipe must be above the sink siphon so that the end of the hose is at least 60 cm above the floor In a drain pipe The drain pipe should be between 60 cm and 90 cm high It is advisable to use a 65 cm high vertical pipe Make sure the drain hose is connected to the stand pipe at a slant Drain standpipe requirements e Minimum diameter of 5 cm e Minimum carry away capacity of 60 litres per minute STEP 6 Turn on the washing machine Plug the power cord into a wall socket featuring an AC 220 240 V 50 Hz approved electrical outlet protected by a fuse or circuit breaker Then press the Power button to turn on the washing machine English 17 Screw cover The door screw head can be hidden using the provided screw cover x2 To hide the screw head 1 Remove the protective film A and the release liner B on the screw cover 2 Put the screw cover C on the screw head Y e The provided screw cover is designed for this purpose only e The screw cover comes with white colored models only English 18
34. r cord is damaged contact your nearest service centre This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line e This may result in electric shock fire an explosion or problems with the product e Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inflammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures e Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak e This may result in electric shock or fire English 5 NOLLWINYOSNI ALASVS Do not use an electric transformer e This may result in electric shock or fire Do not use a damaged power plug damaged power cord or loose wall socket e This may result in electric shock or fire Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance e This may result in electric shock or fire Do not pull the power cord when unpl
35. rs the recommended maximum spin cycle speed is 800 rpm and the load capacity is 2 0 kg or less CAUTION If the laundry is unbalanced and the UE error code is displayed redistribute the load Unbalanced laundry may reduce the spinning performance STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric cotton synthetic delicate items wool colour wash temperature and degree of soiling Always use low suds laundry detergent which is designed for automatic washing machines Y e Follow the detergent manufacturer s recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact a local water authority e Do not use detergent that tends to be hardened or solidified This detergent may remain after the rinse cycle blocking the drain outlet CAUTION When washing wool using the wool course use only a neutral liquid detergent If used with the Wool course powder detergent may remain on the laundry and discolour the laundry English 21 LYVLS NOA 140339 Detergent drawer guidelines The washing machine provides a three compartment dispenser the left compartment for the main wash the front right for fabric softeners and the rear right for the preliminary wash Prewash detergent compartment Main wash detergent compartment powder detergents
36. sable to clean the debris filter 5 or 6 times a year to prevent its clogging A clogged debris filter may reduce the bubble effect 1 Turn off the washing machine and unplug the power cord 2 Drain the remaining water inside the drum by referring to Emergency drain on page 34 3 Open the filter cover using a coin or key 4 Turn the debris filter cap to the left and drain off the remaining water 5 Remove the debris filter 6 Clean the debris filter using soft brushes Make sure the drain pump propeller inside the filter is unclogged 7 Reinsert the debris filter and turn the filter cap to the right Y e To open the safety filter cap push in and turn it anticlockwise The spring of the cap helps to open the cap e To close the safety filter cap turn it clockwise The spring makes a rattling sound which is normal Y e f the debris filter is clogged an error code of 5E appears on the screen A CAUTION e Make sure the filter cap is closed properly after cleaning the filter Otherwise this may cause a leak e Make sure the filter is inserted properly after cleaning it Otherwise this may cause an operational failure or a leak English 36 Detergent Drawer 1 While holding down the release lever A on the inner of the drawer slide open the drawer 2 Remove the release lever and the liquid detergent container from the drawer
37. stalled and grounded outlet Check with a qualified electrician or serviceperson if you are not sure about the grounding Do not modify the provided plug If it does not fit the outlet call a qualified electrician to install a proper outlet A WARNING e Do NOT use an extension cord e Use only the power cord that comes with the washing machine e Do NOT connect the ground wire to plastic plumbing gas lines or hot water pipes e Improperly connected grounding conductors may cause electric shock Water supply A proper water pressure for this washing machine is between 50 kPa and 800 kPa Water pressure less than 50 kPa may cause the water valve not to close completely Or it may take longer to fill the drum causing the washing machine to turn off Water taps must be within 120 cm from the rear of the washing machine so that the provided inlet hoses reach the washing machine To reduce the risk of leaks e Make sure water taps are easily accessible e Turn off the taps when the washing machine is not in use e Check for any leaks at the water inlet hose fittings on a regular basis CAUTION Before using the washing machine for the first time check all connections at the water valve and taps for any leaks English 12 Drain Samsung recommends a standpipe in height of 60 90 cm The drain hose must be connected through the hose clip to the standpipe and the standpipe must fully cover the drain hose Flooring For best performance the wash
38. tical cleaning WARNINGS Do not clean the appliance by spraying water directly onto it Do not use the a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance e This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall socket e Failure to do so may result in electric shock or fire Instructions about the WEEE Correct Disposal of This Product Waste Electrical amp Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of MEE with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other co
39. uantities recommended in the detergent manufacturer s instructions Use stain removal products and bleaches before the wash cycle only when strictly necessary Save water and electricity by only washing full loads the exact amount depends upon the program used English 41 SNOILVOISIOSdS Fabric care chart The following symbols provide garment care directions The care labels include four symbols in this order washing bleaching drying and ironing and dry cleaning when necessary The use of symbols ensures consistency among garment manufacturers of domestic and imported items Follow the care label directions to maximize garment life and reduce laundry problems VS Resistant material EX Do not iron WwW Delicate fabric O Can be dry cleaned using any solvent 1 Y Item can be washed at 95 C O Dry Clean Y Item can be washed at 60 C O Dry clean with perchloride lighter fuel pure alcohol or R113 only a Ns Item can be washed at 40 C O Dry clean with aviation fuel pure alcohol or R113 only 3 Item can be washed at 30 C Do not dry clean wy Hand wash only El Dry flat YY Dry clean only I Can be hung to dry A Can be bleached in cold water o Dry on clothes hanger X Do not bleach a Tumble dry normal heat GA Can be ironed at 200 C max Tumble dry reduced heat FN Can be ironed at 150 C max KE Do not tumble dry A Can be ironed at 100 C max
40. ugging the power plug e Unplug the power plug by holding the plug e Failure to do so may result in electric shock or fire A CAUTION Installation CAUTIONS This appliance should be positioned in such a way that the power plug is easily accessible e Failure to do so may result in electric shock or fire due to electric leakage Install your appliance on a solid level floor that can support its weight e Failure to do so may result in abnormal vibrations movement noise or problems with the product A WARNING Critical usage WARNINGS lf the appliance is flooded turn off the water amp power supplies immediately and contact your nearest service centre e Do not touch the power plug with wet hands e Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service centre e Failure to do so may result in electric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord e Do not use a ventilating fan e A spark may result in an explosion or fire Do not let children play in or on the washing machine In addition when disposing of the appliance remove the washing machine door lever e Iftrapped inside the product children may suffocate to death Make sure to remove the packaging sponge
41. w eerie 39 IMTOFMANOMF CODES 5 nck Fy dean tra sag e a e 40 Specifications 41 Protecting the envitOnMeNt ooccocccoccco teas 41 Fabric Care Cha rra re dpi 42 Specification Sheet ooo ig ao a dede Load ds 43 Specification Sheela disnein eienen namei idad std ahd id 44 Information of main washing PrograMMES ooooocccccor ee 45 English 2 Safety information Congratulations on your new Samsung washing machine This manual contains important information on the installation use and care of your appliance Please take some time to read this manual to take full advantage of your washing machine s many benefits and features What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the extensive features and functions of your new appliance Please store the manual in a safe location close to the appliance for future reference Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warn
42. water softeners pre soaking agents bleach and stain removers Fabric softener compartment A CAUTION e Do not open the detergent drawer while the washing machine is operating e Do not use the following types of detergent e Tablet or capsule types e Ball or net types e To prevent the compartment clogging concentrated or highly enriched agents fabric softener or detergent must be diluted with water before being applied The detergent drawer is located at the top left corner of the washing machine 1 Slide open the detergent drawer 2 Apply an appropriate amount of detergent to the left compartment To use a liquid detergent see the Liquid detergent guide below 3 Apply an appropriate amount of fabric softener to the front right compartment 83 if necessary Do not exceed the max line which is marked on the compartment English 22 4 If selecting the Prewash option apply an appropriate amount of detergent to the rear right compartment Q 5 Slide the detergent drawer inward to close it LYVLS NOA 140339 Liquid detergent container Applicable models only To use a liquid detergent first put the provided liquid detergent container in the main wash detergent compartment 4D Then apply an appropriate amount of detergent to the container Do not exceed the max line which is marked on the inner of the container
43. ximum Spin Speed rpm 1400 Residual moisture 44 Programs to which the information on the label and the Sheet relate 8 Cotton 60 C and 40 C Program duration of the standard program Cotton 60 C at full load min 310 Cotton 60 C for partial load min 294 Cotton 40 C with partial load min 274 Weighted time in left on mode min 8 Airborne noise emissions Wash dB A re 1 pW 52 Spin dB A re 1 pW 72 Dimensions Height mm 850 Unit dimensions Width mm 600 Depth mm 600 Net weight kg 73 Gross weight kg 76 Package weight kg 3 Water Pressure kPa 50 800 Electrical connection Voltage Vv 220 240 Power consumption Ww 2000 2400 Frequency Hz 50 Name of Company Samsung Electronics Co Ltd English 44 1 Annual energy consumption is based on 220 standard washing cycles for COTTON course at 60 C and 40 C at full and partial load and the consumption of off and left on modes Actual energy consumption will depend on how the appliance is used 2 Annual water consumption is based on 220 standard washing cycles for f COTTON course at 60 C and 40 C at full and partial load Actual water consumption will depend on how the appliance is used 3 Spin extraction is very important when you use a clothes dryer to dry your clothes The energy for drying costs much higher than the energy for washing Washing with the high spin saves more energy in drying your clothes in a clothes dryer 4 The f COTTON 60 C a
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