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User Guide Alpha Bank RO Android Tablet iPad

1. I17TITT1TTIJIV31111 Deposit Product lm depout 1 mont Deposit Amount ooo 11ji Maturity Date Ridia Current iterest Rate After selecting the term deposit account you will be redirected to the next screen containing all the term deposit details Press on Redeem to continue to the next screen Press on Back to go to the previous screen User guide Android Tablet TERM DEPOSIT REDEMPTION Verification lem Deposit Redemption Venfcatien Cancel Chence Confirm Press to return to dashboard Deposit Accourtt 1ta 111131131111 Deposit Product Teer ieq nd 1 smewndl Deposit Amount 500 00 fue Maturity Date My 2014 Curent leterest Rate Verify the data and enter the security code The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in User guide Android Tablet Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen Press on Cancel to cancel the transaction Pending Authorizqtion menu TERM DEPOSIT REDEMPTION Confirmation Term Depesit Redemptian Confirmation bitiate New Pre
2. fo 3f Ws 232 ae Ro Credit Card Number ls gt ee IAJ E Credit Card Type VSA CESTYT Amount 100 n POAN Beneficiary SSN Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu Dl SED CREDIT CARD RECHARGE Confirmation Creche Card Recharge Press to return to dashboard Status Ace wed D he Bard Reference No 110147 41 710914 Source Account CIETE MIPS PEEP SCP ES 8 is Credit Card Number The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another credit card recharge For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT sa BILLS Initiation Press to return to dashboard Category Name Select the utility category The m
3. BO 3080123121323323 35 LJ1 Are out 200 00 PON Negotiated Rate Ho Exchange Rete Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu vvv rs OWN ACCOUNTS TRANSFER Confirmation Press to return to dashboard Status Aii apiha e the bav Reference 1M From Account i FE BUC 332 392992 33RO0 Te Account The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another own account transfer For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT rs CREDIT CARD RECHARGE Initiation Press to return to dashboard Select Type Of Recharging Select the type of recharge The menu Credit Card Recharge allows you to recharge credit
4. 31051131131111 Plate i ilwrli are sea mia Yyaloar JO KI B N JXIMEPU131131131 1240 RON Plate facium Cosmote pin Ma Press for advanced search 10405 4014 JAWM PU111411241 Plata factura Cosmote prn MS IDO KU THA A014 1315M088113111a131141 Li bilne deport le termen pein ME JDK SOJ 20 Records heft Chick for more records In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you DD a CURRENT ACCOUNTS Transaction Details lt Press to return to reneection Details Account Reference No LAMM A TS P0221 Transaction Weta terhes nezmote prn 1J Description Details Activity ore Fase Dee NNNNA Supplementary Mate fanan Couns jm M Details In this screen you can view the supplementary details of the selected transaction Us
5. Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction User guide iPad 6 RON PAYMENTS TO ALPHA BANK Verification Press to return to To partners beneficiaries Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 RON PAYMENTS TO ALPHA BANK Confirmation Press to return to To partners beneficiaries The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to Alpha Bank For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pendi
6. Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you User guide iPad 6 SAVINGS ACCOUNTS Transaction Details Press to return to Account Details Activity In this screen you can view the supplementary details of the selected transaction User guide iPad 6 CREDIT CARDS Credit Cards Summary MARA Press to view credit card summary Press to view credit card details In this menu there displayed all the credit cards you have access to and their details You can view Credit card number Credit card type Total available balance To view more details it is necessary to select a credit card The menu is available only for individuals users User guide iPad CREDIT CARDS Credit Card Details Press to open the list of actions In this screen you can view all th gt Credit card number Credit card type Current balance Credit card limit Utilized amount Last statement date Last statement balance Next minimum amount Last payment Last payment date Overdue amount Press on the button placed on the upper right side of the screen to open the list of actions From here you can recharge your credit card By choosing this path to initiate a transaction
7. Overdue amount Press on the button placed on the upper right side of the screen to open the list of actions From here you can recharge your credit card By choosing this path to initiate a transaction the selected credit card will be automatically filled in in the Credit card number field Y YWY Y W W YWY W Y W Y The menu is available only for individuals users SETTER FN TERM DEPOSITS Account Summary Bun Logot Welcome Bida lad SMITH JOM Last Legin 16 05 2014 15 19 32 Arcauet Overview teati estiars 7 Cinvent Accounts Press to view term Testes Tem lepna 1 deposits WE Sevings Accounts month lures bpon HUNT miha fam Credit Carde ITTTITITITaTI11T11 Depew of thee Yew Press to view term deposit details Pi 117131111111111 111 Tere a ven Oo Term Deposits PODAL rrrceettes Myth Lae Poteet H14114a1111111111 J weeds ALR wn aae inform ation In this screen there are displayed all the term deposits accounts you have access to and their details You can view Term deposit account number Deposit product name Deposit amount To view more details it is necessary to select a term deposit account User guide Android Tablet TERM DEPOSITS Account Details lt Term Deposit Details Press to open the Account Number PUTAS TATE RSNA Product Name Van apne 2 encala list of actions Press to return to dashboard Custo
8. W Savings Account Notife aton amp Credit Cords Dn Term Depowts GMN A P loam Services Total 2 208 652 7 Change Pavwenr f Symone Security Device O 2 wr Infernmn ation F averutites The menu Services allows you to manage your account Online Banking account From this menu you can access the following submenus Synchronize security device Change password User guide Android Tablet NOTIFICATIONS The menu Notifications allows you to view the latest messages posted by Alpha Bank Romania To view more details about a notification it ft Wa lec Welcome usernest SMITH JOHN Last Logie 16 05 2014 15 71 32 h oo Owervten 5 Cerrent Accounts 213766101 RON Nut fe at n Savings Accounts amp Creda Cards Press to open the notification Bl tem Depouts form 1l P rp tuana Total 4 Accounts 1 orm aton Favourites necessary to select it and the details will be displayed in the next screen User guide Android Tablet MAILBOX Inbox fa arue Logit Welcome useriast SMITH JOHN Last Legire 16 05 2014 15 11 32 Ac ur Oversee Wet f ce t em we Crem Accounts 2 137 64141 BON 1 WE Saving Accounti 355 h 2 gt Credit Cards Press to open the O Term Deposits message E Loans 2 208 652 70 RON In this menu you can view all the messages received from the Ba
9. ALPHA BANK User Guide Alpha Bank RO Android Tablet iPad Valid from February 05th 2015 ALPHA BANK User Guide Alpha Bank RO Android Tablet Contents T njn J Current accounts To my accounts F aa Notifications lt n Mailbox Savings accounts c Credit card recharge Synchronize security 2 Credit cards device ee Bills Term deposits A Change customer v To partners beneficiaries Change password s Loans New term deposit ea E Payments review From existing templates Information rau gS Exchange rate P ATM Locator ds New account opening Deposit redemption gt Pending Authorization Mobile cut off times Support ACCESS IN ALPHA BANK RO Cu Enter password EE _ EF A Enter the security code To access the applications it is necessary to enter your personal login information User ID this is assigned by the Bank when you subscribe for Alpha Bank RO Password when you login for the first time you enter the password from the secured envelope received from Bank If you have already changed the password you will login using the password set by you To enter the password you can also use the security keyboard Security code this is the six digits code generated by the security device After entering all data press on Login button to access the application User guide Android Tabl
10. Android Tablet NEW ACCOUNT OPENING Initiation After choosing the account type and class select the account currency Press on the button placed on the upper right side of the screen to New Account Opening Disclaimer Termite and Conditions at l n ti ate Press to return to dashboard Account Type Latent acon Account Class Aiha Access Canic Cont Gamer PI Select Currency read and 1 agree with terms and conditions open the list of actions P gt p Press on Initiate to initiate the transaction Press on Back to go to the previous screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction The menu is available only for individuals users User guide Android Tablet Select the account s Eza currency NEW ACCOUNT OPENING Verification New Account Opereng Verify hanqe A Press to return to dashboard Account Type mtoni at comet Account Chass Alpha j Currency Secumty code Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Pre
11. Android Tablet PENDING AUTHORIZATIONS Press to return to the list of transaction Ordenng Detaits From Account de Pe ee Te nilay Prowsder Detars Utility Name Verify the details for the transaction and press on Authorize to initiate the authorization The menu is available only for corporate users Initiation User guide Android Tablet PENDING AUTHORIZATIONS Verification Press to return to the list of categories Statin bortertes From Accoamet Mility Prowder Details Utility Name Enter the security code and press on Confirm to confirm the authorization The menu is available only for corporate users User guide Android Tablet PENDING AUTHORIZATIONS Confirmation Press to return to the list of Confirmation details e Status transactions A Aril fy Ow fae Ret erence Hh 145 IA 341 34 from Accourn HT YZ JX UREA E11 Utility Provider Details The confirmation screen allows you to view the status of the transaction you have authorized Press on Authorize another transaction to authorize another transaction The menu is available only for corporate users User guide Android Tablet SERVICES MENU aima baha bogot Welcome usertest GMITH JOHA Last Login 16 05 2014 15 1127 Accoent Overview ra C test can an N ct i fs stont WIN Caroni Accounts ati i ay eet Faster wl
12. FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Initiation Foreign Currency Payment te Alpha Bar initiate Back THsclaimer initiate Press to return to To partners beneficiaries fram Account Select the ordering account Beneficiary Name Beneficiary Account The menu Foreign Currency Payment to Alpha Bank allows you to perform FCY payments to beneficiaries with accounts in Alpha Bank To perform a Foreign Currency Payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and select the Currency of the transaction Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction eran as FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Verification Foreign Currency Payment to Alpha Bank Validate Chanee Cenfirm Press to return to To partners beneficiaries from Account DOAK UPI way 31001 feneficiary Name when vet Reneficiary Account I7 TYWK UJ 112117TU 111 O1 Amount bio on fun Payment Details Verify the data and enter the security co
13. e NM bapa A ane amp il er AU Agere Peni uu h iA Anan Nan amp e om QTV hegre b n aie a bana nan amp 126 Ssd OO AM AG Ar GA pi n Mette bet Bo IL enan CN The menu ATM Locator allows you to view the coordinates for all Alpha Bank Romania units and ATMs To search for a unit or ATM it is necessary to press on the search button and enter the name of the unit or ATM User guide iPad 6 MOBILE CUT OFF TIMES Cot of tree hiy men d The transactions made through Alpha Bank RO have a limited period until they can be sent to the bank during a working day ATTENTION After cut off is exceeded transactions are made on the next working day The cut off times in the image above are only for presentation and are subject to change For detailed information regarding cut off times verify Mobile Cut Off Times menu in Alpha Bank RO User guide iPad 6 SUPPORT Press to download the user guide The menu Support allows you to view the contact information for the Customer Support service of the Bank or download the application user guide For any clarifications or suggestions you can call us at 0800825742 40214559999 international calls or you can send us an email at supportib alphabank ro User guide iPad 6
14. EXCHANGE RATE Eschange Rate Press to return to dashboard Currency 1 a Currency 2 a Select currency 2 Select currency 1 Select the rate type The menu Exchange Rate allows you to view the exchange rate for different currencies Select the currencies Currency 1 and Currency 2 and the exchange rate type and press on View to display the exchange rates User guide Android Tablet ATM LOCATOR The menu ATM Locator allows you to view the coordinates for all Aloha Bank Romania units and ATMs To search for a unit or ATM it is necessary to enter the name of the unit or ATM and press on the search button User guide Android Tablet MOBILE CUT OFF TIMES Press to return to dashboard Tramsactron Type Cut off time bi m n Transaction Type Cut off time hivanm Transaction Type Cut off time hhmm Tramsactoon Type The transactions made through Alpha Bank RO have a limited period until they can be sent to the bank during a working day ATTENTION After cut off is exceeded transactions are made on the next working day The cut off times in the image above are only for presentation and are subject to change For detailed information regarding cut off times verify Mobile Cut Off Times menu in Alpha Bank RO User guide Android Tablet SUPPORT For national calls For international calls 402 14559999 Email supportib alphabank ro
15. ilwrli are sea mia Yyaloar JO KI B N JXIMEPU131131131 1240 RON Plate facium Cosmote pin Ma Press for advanced search boy Ae JAWM PU111411241 Plata factura Cosmote prn MS IDO KU TOA A014 1315M088113111a131141 Li bilne deport le termen pein ME JDK SOJ 20 Records heft Chick for more records In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you ees an SAVINGS ACCOUNTS Transaction Details lt Press to return to reneection Details Account Reference No LAMM A TS P0221 Transaction Weta terhes nezmote prn 1J Description Details Activity ore Fase Dee NNNNA Supplementary Mate fanan Couns p M Details In this screen you can view the supplementary details of the selected transaction User guide Android Tablet CREDI
16. Deposit 2 208 652 70 RON Ej Term Deposit Redemption 4 Accounts Information Favourites 16 04 dl The menu Accounts allows you to open new current and term deposit accounts or to redeem term deposit accounts From this menu you can perform the following transactions New term deposit initiation Term deposit redemption User guide Android Tablet NEW TERM DEPOSIT Initiation New lerm Deposit ee MO i er Press to return to dashboard Deposit Type Select deposit type Select interest rate type Negutiated Deposit The menu New Term Deposit allows you to set up new term deposits without the need to go to the Bank To set up a new term deposit Select the type of deposit Select the interest rate type You can set up term deposits with standard interest rate or with interest rate negotiated in advance with the branch For deposits with negotiated interest rate it is necessary to select Yes in the Negotiated Deposit field and to enter the interest rate provided by the branch in the field Negotiated Interest Rate After selecting the options Press on Initiate to continue to the next screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction OBSERVATION Term deposit set up standard interest deposits is available every working day from 7 00 to 19 00 EE rs NEW TERM DEPO
17. PAYMENTS TO OTHER BANKS Verification iton Payment Verification Sr dinda Fren Account Press to return to To partners beneficiaries Wi Hn enef c ary Details eneficiary Name SE RIPPER ETS EPS ES le ia Payment Details Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu Dl as RON PAYMENTS TO OTHER BANKS Confirmation Ron Payment Confirmateon eo eae zaxma TEEN partners beneficiaries Status Aii apiha e the fare Reference PI EAGAR tae f 5 trom Account i anefl ary Details IM U233233273313233R8C411 The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to other banks For corporate users the transaction status will be Initiated The transaction will be processed only after authoriza
18. details Press on Redeem to continue to the next screen Press on Back to go to the previous screen User guide iPad 6 TERM DEPOSIT REDEMPTION Verification Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen Press on Cancel to cancel the transaction The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 TERM DEPOSIT REDEMPTION Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and redeem another deposit For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu D DH 7 i NEW ACCOUNT OPENING Initiation Select the account s type The menu New Account Opening allows you to open new current accounts without the need of going to the Bank To open a new account select the type of account and press on Initiate to contin
19. rewn ni ate id li r t ID lew snac r on type Press to return to dashboard ens ap ae re Utility Payments to othe banks N mies Lfihty Pryan ente to other banks APA ASEET til Payments te othe banks Press to search templates G eos O69 Riley Payments to onthe hanks The menu From existing templates allows to initiate transaction from the templates saved in the Internet Banking application Alpha Click To view the details for a template or to initiate a transaction it is necessary to select a template and choose one the two options View Initiate To search for a template press on the search button and the search screen will be displayed You can search by the following criteria Transaction type Template ID User guide Android Tablet PAYMENTS REVIEW Press to return to dashboard RON Payments Credit Lard Rechaege A b ey Pryments in Alpha Bank Own Account Transi 13 Aikey Payments te othe banks No more records The menu Payments Review allows you to check the history of the transactions performed through Online Banking The transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks To view the list of transactions it is necessary to select one of the categories Y YWY
20. screen User guide iPad 6 BILLS Initiation After choosing the category and the utility provider select the ordering account enter the amount and fill in the specific fields of the bill Press on Initiate to initiate the transaction Press on Back to go back to the previous screen User guide iPad 6 BILLS Verification Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 r BILLS Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another bill payment For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu D DH 7 TO PARTNERS BENEFICIARIES Press to search for beneficiaries Press to save screenshot locally Press to send email
21. the selected credit card will be automatically filled in in the Credit card number field Y YWY Y W W YWY W Y W Y The menu is available only for individuals users User guide iPad 6 TERM DEPOSITS Account Summary Press to view term Arnot Ovr esw Carmen Arewerts deposits 4q esege Acceuets s maaarrnm u wa Bitty uu st risvesrreiizeme ie et e O teen na Press to view term deposit details immm 1171114828741524811 prastam enpr PEPITIARTANI SISAL acriptasares2aais In this screen there are displayed all the term deposits accounts you have access to and their details You can view Term deposit account number Deposit product name Deposit amount To view more details it is necessary to select a term deposit account User guide iPad 6 TERM DEPOSITS Account Details Press to open the list of actions In this screen you can vie all the aetalis tor tne selected term aeposit account Y YWY Y W W Y F Term deposit account number Deposit type Client ID Deposit amount Set up date Maturity date Interest rate Maturity instructions Press on the button placed on the upper right side of the screen to open the list of actions From here you can p gt Redeem the term deposit View term deposit supplementary details option available only for Alpha Progressive deposits By choosing this path to initiate a
22. uni 14310kK 1131131141 Plta n berl ancar a moa valoare Tock 10J 13 405f111111a11111 Plate i ilwrli are sea mia valour HK BON JXIMEPU131131131 1240 RON Plate facium Cosmote pin Ma 10405 4014 JAWM PU111411241 Plata factura Cosmote prn MS 100 KU THA A014 1315M088113111a131141 Li bilne deport le termen pein ME JDK SOJ 20 Records heft Chick for more records In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field DD EUT Y YWY Y W YF Y CURRENT ACCOUNTS Account Activity lt Account Details Abas Salary Accoun Customer id HOt OSes Account Number 11713 1111111131111 IRAN WMP APR a RK Current Balance 75 173 483 RON Uncleared Funds 000 RON Net Available 174145 how Balance Press to download PDF Account Activity cw foe ti Ahah tron Dee LON uni 14310kK 1131131141 Plta n berl ancar an moa waloge THK RON
23. 41 Plta n berl ancar a moa valoare Tock 10J 13 405f111111a11111 Plate i ilwrli are sea mia valour HK BON JXIMEPU131131131 1240 RON Plate facium Cosmote pin Ma 10405 4014 JAWM PU111411241 Plata factura Cosmote prn MS 100 KU THA A014 1315M088113111a131141 Li bilne deport le termen pein ME JDK SOJ 20 Records heft Chick for more records In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field ees sa Y YWY Y W YF F SAVINGS ACCOUNTS Account Activity lt Account Details Abas Salary Accoun Customer id HOt OSes Account Number 11713 1111111131111 IRAN WMP APR a RK Current Balance 75 173 483 RON Uncleared Funds 000 RON Net Available 174145 how Balance Press to download PDF Account Activity cw foe ti Ahah tron Dee LON uni 14310kK 1131131141 Plta n berl ancar an moa waloge THK RON 31051131131111 Plate i
24. COT WA us chain bussines clays betveeen the hour of 530 aed 2 t 310 The menu Support allows you to view the contact information for the Customer Support service of the Bank or download the application user guide For any clarifications or suggestions you can call us at 0800825742 40214559999 international calls or you can send us an email at supportib alphabank ro User guide Android Tablet ALPHA BANK User Guide Alpha Bank RO iPad Contents iPad Account overview gt JS Current accounts e Savings accounts 2 Credit cards Term deposits s __ Loans New term deposit ds New account opening Deposit redemption Pa Notifications ez Mailbox Synchronize security ta device To my accounts Credit card recharge Bills r n l gt Og To partners A Change customer nA 10 partners beneficiaries O RT Change password From existing templates Information rau ean E Payments review gt Exchange rate P ATM Locator Pending w Authorization Mobile cut off times Support ACCESS IN ALPHA BANK RO se g nara re L Hl Ez li security code To access the applications it is necessary to enter your personal login information User ID this is assigned by the Bank when you subscribe for Alpha Bank RO Password when you login for the first time you enter the password from the secured envelope received from B
25. Initiation Press to return to To partners beneficiaries The menu Foreign Currency Payment to Alpha Bank allows you to perform FCY payments to beneficiaries with accounts in Alpha Bank To perform a Foreign Currency Payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and select the Currency of the transaction Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction User guide iPad 6 FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Verification Press to return to To partners beneficiaries Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction auth
26. SIT Initiation New lerm Deposit Change weteste Press to return to dashboard lam ci kuat mt Matunty Datel dd m rn yyyy MVT1 1 2114 from Account Matunty instructions Deposit Amount Select the Ordering account Select the Maturity instructions Enter the amount in the field Deposit Amount After selecting the options Press on Initiate to initiate the transaction Press on Change to go back to the previous screen User guide Android Tablet NEW TERM DEPOSIT Verification Press to return to dashboard Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Deposit Type Teer epee t molh Maturity Date Ma T2014 from Account HOPAL IU EP SSPE gi Maturity Instructions Press on Change to return to the previous screen Press on Cancel to cancel the transaction The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending A
27. T CARDS Credit Cards Summary ts Welcome usertest SMITH JOHN Lest Login 16 05 7014 15 11 32 Accoent Overview Wetifications Press to view credit card summary we Cervrent Accounts Savngs Accounts amp Credit Cards o Term Depowts Press to view credit card details e luer Total 2 206 652 70 RON Information In this menu there displayed all the credit cards you have access to and their details You can view Credit card number Credit card type Total available balance To view more details it is necessary to select a credit card The menu is available only for individuals users User guide Android Tablet CREDIT CARDS Credit Card Details lt Credit Card Details Credit Card Number 46 08 00 0 oes Credit Card Type VISA ORED Press to return to Credit Cards Summary Curremt Balance Credit Card Limit Press to open the list of actions Utilized Amount Last Statement Date 20012011 Last Statement 14 414 1 OW Next Merwe Balance Payment Last Payment 1400 00 NON Amount Last Payment Date Overdue Amount oO ANN In this screen you Can view dil tne QetdlilS TOF LNE SCIECLEQ credit carad Credit card number Credit card type Current balance Credit card limit Utilized amount Last statement date Last statement balance Next minimum amount Last payment Last payment date
28. The menu To Partners beneficiaries allows you to perform payments in RON or other currencies to new or existing beneficiaries To perform a payment to an existing beneficiary it is necessary to select the beneficiary from the list and the payments initiation screen will be opened containing the beneficiary details already filled in To perform a payment to a new beneficiary select one of the options New RON beneficiary New FCY beneficiary To search for a beneficiary you can use the search tool marked with the magnifying glass symbol You can search by the following criteria Transaction type Beneficiary name User guide iPad RON PAYMENTS Press to return to To partners beneficiaries Select the type of RON payments To perform a RON payment to a new beneficiary choose the option New RON beneficiary and select the payment type RON Payment to Alpha Bank RON Payment to other banks RON Payment to Treasury After selecting the type of payment press on the Continue to go to the next screen User guide iPad 6 RON PAYMENTS TO ALPHA BANK Initiation Press to return to To partners beneficiaries The menu RON Payment to Alpha Bank allows you to perform RON payments to beneficiaries with accounts in Alpha Bank Romania To perform a RON payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details
29. VICE Synchroruze Secuerty Device tock Synchrorure Security device alias Token havctware Security device serial number OP e ee K Security code 1 Secunty code 2 After selecting the security device enter two consecutive security codes Security code 1 and Security code 2 generated by the device Press on Synchronize to initiate the operation Press on Back to go back to the previous screen After pressing the Synchronize button the verification screen will be opened Verify all entered data and if everything is correct press on Confirm button and you will be redirected to the confirmation screen where you will receive the message The security device has been successfully synchronized User guide Android Tablet CHANGE CUSTOMER Select Customer The menu Change Customer allows you to change the customer for users with access to multiple customers In case you login with a user with access to multiple customers it is necessary to select the customer right after login Select the customer and press on Continue to go to dashboard After selecting the customer the dashboard will display only the product and options available for the selected customer To change the customer select the option Change customer from Services menu User guide Android Tablet User guide Android Tablet CHANGE PASSWORD Press to return to dashboard User id use rte nf Password Type Logi P anwwes
30. WITNOUT tne neea to go to tne bank To set up a new term deposit Select the type of deposit Select the interest rate type You can set up term deposits with standard interest rate or with interest rate negotiated in advance with the branch For deposits with negotiated interest rate it is necessary to select Yes in the Negotiated Deposit field and to enter the interest rate provided by the branch in the field Negotiated Interest Rate After selecting the options Press on Initiate to continue to the next screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction OBSERVATION Term deposit set up standard interest deposits is available every working day from 7 00 to 19 00 User guide iPad 6 NEW TERM DEPOSIT Initiation Select the Ordering account Select the Maturity instructions Enter the amount in the field Deposit Amount After selecting the options Press on Initiate to initiate the transaction Press on Change to go back to the previous screen User guide iPad 6 NEW TERM DEPOSIT Verification Verify the data and enter the security code Press on the button placed on the upper right side of the screen to open the list of actions From here you can Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be proce
31. Y YW F DD rs PAYMENTS REVIEW Paymerts Revisa a Utility Payments on Alpha Sank lil m efa zy Auti mant latise initietian Dete Press to return to the list of categories LOSTI 12 00 ADA Nuocegiient thy the ean 14 XF A11 1 ROMTFLECOM 100 HON Aa cogitendt Hy the Bank Thy ote ORAN 20 00 NDA Arya ewto By the Binh 1A warn Press for advanced search 3 Records lett After selecting the category a list of all transactions belonging to that category will be displayed The transactions are displayed in descending order after the initiation date For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by a time frame set by you To view the details for a transaction it is necessary to select a transaction and the details will be displayed in the next screen User guide Android Tablet PENDING AUTHORIZATIONS The menu Pending Authorization anows you to autnorize tne transdacuons perrormed tnrougn unine banking The transactions are grouped Pending Authorization besrcpipt t n Press to return to dashboard lem Deposit Initiate Utihty Pianonent to othe aE T Credit Card Recharge FLY Payments Own Acoount Tranca RON Paymietts lem Deposit Recher
32. ailable only for individuals users User guide Android Tablet CURRENT ACCOUNTS Accounts Summary r Lev Ly Welcome usertest SMITH JOHN Last Login 16 05 2014 15 1132 Au n co oe ewiec bWwat fisa t m Press to view Crei Accounts Accounts Summary bCl i 123123323 ky23 eee 145 b t POPP LIP TESTU TTT oo TUR Sawmngs Accounts Credit Cards Press to view account details Information In this menu there are displayed all the current accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Aloha Bank RO contact Customer Support Service To view more details it is necessary to select an account and the details will be displayed in the next screen User guide Android Tablet CURRENT ACCOUNTS Account details Press to open the list of actions Account Details Ahas Salary Accow Customer ki moti Press to return to dashboard Account Number 11713 1111111131111 IRAN WMP APR a RK Current Balance 75 173 483 RON Uncleared Funds 000 RON Net Available 174145 how Balance Account Activity Ia f L MU Hinnes hb an in Ahah tron Dee LON
33. ank If you have already changed the password you will login using the password set by you To enter the password you can also use the security keyboard Security code this is the six digits code generated by the security device After entering all data press on Login button to access the application mg rs ACCOUNT OVERVIEW Total available This is the dashboard page that is displayed after you have logged in Alpha Bank RO In this screen you can view all the active products you have at Alpha Bank Romania Current accounts Savings accounts Credit cards Term deposits Loans Also you can view the available amount for each category of products and the total available balance The total available balance is displayed in RON and represents the sum of the net available balance of all accounts the overdraft limit and the credit cards limit F Y FY Y Y The menu is available only for individuals users ES rs ACCOUNT OVERVIEW Total available pie chart Mattes Press to view the Total available pie chart Press to close the pie chart In this screen the total available balance is displayed as a pie chart The chart is divided in Current accounts Savings accounts Credit cards Term deposits The menu is available only for individuals users ES S CURRENT ACCOUNTS Accounts Summary Linon Press to view Accounts Summary SO
34. aoe Press to download PDF Press for advanced search ite os cue In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames Today displays the activity for the current day Last week displays the activity for the last 7 days Last month displays the activity for the last 30 days Between dates displayed the activity for a time frame indicated by you ee rs CURRENT ACCOUNTS Transaction Details Press to return to Account Details Activity In this screen you can view the supplementary details of the selected transaction mg un SAVINGS ACCOUNTS Accounts Summary TT s FISS aroi 2404 a1 BP ummy BR NE f Press to view savings accounts SORT 1 01 112i O04 gt Siri meris tite trees ise Press to view account details In this menu there are displayed all the savings accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Clic
35. ase you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction User guide iPad 6 FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Verification Press to return to To partners beneficiaries Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu a A oF FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Confirmation Press to return to To partners beneficiaries The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to other banks For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in P
36. cards You can recharge your own credit cards or other credit cards issued by Alpha Bank Romania To recharge a credit card it is necessary to select the type of recharge Own Credit Card Other Credit Card After selecting the type of recharge press on Initiate to continue to the next screen User guide Android Tablet CREDIT CARD RECHARGE Initiation Press to return to dashboard Recharge Type Chen 1 rl ad Select Credit Card Select the credit card you wish to recharge After selecting the type of recharge select the credit card you wish to recharge In case you recharge other credit cards it is necessary to enter the credit card number Press on Initiate to continue to the next screen Press on Back to go to the previous screen User guide Android Tablet n t at on Crodit Card Recharge Press to return to dashboard Source Account Credit Card Number U7 ies ee Credit Card Type VISA CREDIT Ame unt After choosing the type of recharge and the credit card number select the ordering account and enter the amount Press on Initiate to continue to the next screen Press on Modify to go back to the previous screen Press on Disclaimer to view information about the transaction User guide Android Tablet CREDIT CARD RECHARGE Verification Creat Card Recharge Press to return to dashboard Seurce Account
37. d Existing Password New Password Confirm New Password The menu Change Password allows you to change the password for your user ID To change the password Enter at Old Password the password used until this very moment If you are a new user enter the password you received from the Bank in the secured envelope Enter at New Password a new password The new password must meet the mentioned security rules Enter at Confirm New Password the new password again the same password you entered at New Password After you fill in the fields press on Change to initiate the operation For security reasons the password is available only for six months After the password expires you are forced to change it THE PASSWORD IS STRICTLY CONFIDENTIAL AND MUST NOT BE REVEALED TO ANYONE INFORMATION MENU 4 L togo Welcome ssertest POPESCU ION Last Logim 16 01 2015 13 24 58 Account Overview a j Notifications Current Accounts TATE Mailbox Notifications Savings Actounts Credit Cards Information Term Deposits 100 1 Exchange Rate A loan ATM and Branch Locaters D Mobile Cut Off Times Support u Security Tips 4 ft tr Accounts taformatioe lawoerites The menu Information allows you to view useful information such as Exchange Rate ATM and Branch Locator Mobile Cut Off times Support Useful Security Tips Y Y Y F User guide Android Tablet
38. d enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 ye RON PAYMENTS TO TREASURY Confirmation Press to return to To partners beneficiaries The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to treasury For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu D DH 7 ye FOREIGN CURRENCY PAYMENTS Press to return to To partners beneficiaries To perform a foreign currency payment to a new beneficiary choose the option New FCY beneficiary and select the payment type Foreign Currency Payment to Alpha Bank Foreign Currency to other banks After selecting the payment type press on Continue to go to the next screen User guide iPad 6 FOREIGN CURRENCY PAYMENTS TO ALPHA BANK
39. de Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu eed VEY FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Confirmation Foreign Currency Payment to Alpha Bank Done Press to return to To partners beneficiaries Status Actewted to the fark Reference VI a1 753 837 83218 Fram Account Ar a 111231233 IEE Beneficiary Name The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to Alpha Bank For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu eee EE FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Initiation Foreign Currency Payment to ether banks rwtiate Beck Diseleieer Sie Code Search Witiate Press to return to To Partners beneficiaries from Accoamt Select the ord
40. ending Authorization menu ea 7 FROM EXISTING TEMPLATES Press to search templates The menu From existing templates allows to initiate transaction from the templates saved in the Internet Banking application Alpha Click To view the details for a template or to initiate a transaction it is necessary to select a template and choose one the two options View Initiate To search for a template press on the search button and the search screen will be displayed You can search by the following criteria Transaction type Template ID User guide iPad 6 PAYMENTS REVIEW Press to return to dashboard The menu Payments Review allows you to check the history of the transactions performed through Online Banking The transactions are grouped by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks To view the list of transactions it is necessary to select one of the categories F Y FY YF Y User guide iPad 6 PAYMENTS REVIEW N u salm hee Press to return to the list of categories veo Dye nie Press for advanced search 30yta q m4 J0 t5 2014 lD4 20l4 y t lure l t 21n4 PHM PAO EAL TPUT IVANDA After selecting the category a list of all transactions belonging to that category wi
41. enu Bills allows you to perform bill payments to providers with accounts in Aloha Bank Romania and to providers with accounts in other banks To perform a bill payment it is necessary to select the utility category After choosing the utility category Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction User guide Android Tablet BILLS Initiation Press to return to dashboard Utility Name Select the utility provider After choosing the category select the utility provider Press on Initiate to continue to the next screen Press on Back to go back to the previous screen User guide Android Tablet BILLS Initiation Press to return to dashboard From Account Utility Name CoM NMoOTT Subscribe name Subecriber code After choosing the category and the utility provider select the ordering account enter the amount and fill in the specific fields of the bill Press on Initiate to initiate the transaction Press on Back to go back to the previous screen User guide Android Tablet Verification Press to return to dashboard from Account Utility Nam OWONI COSMO Subacriber name Smeth hotm Subarnber code Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the tra
42. er guide Android Tablet SAVINGS ACCOUNTS Accounts Summary ft J lec Welcome userest SMITH JOHN Last Loqin 16 05 2014 15 11 32 Au oo Dyervis wr Current Accounts Press to view Savings accounts 2313231231213231 r vie GF Savings Accounts 25 n D2 18011111711731 Press to view account details 2 Creda Cards El Term Depouts rp tuana Total 4 Accounts 1orm aber In this menu there are displayed all the savings accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Aloha Bank RO contact Customer Support Service To view more details it is necessary to select an account and the details will be displayed in the next screen User guide Android Tablet SAVINGS ACCOUNTS Account details Press to open the list of actions Account Details Ahas Salary Accow Customer ki moti Press to return to dashboard Account Number 11713 1111111131111 IRAN WMP APR a RK Current Balance 75 173 483 RON Uncleared Funds 000 RON Net Available 174145 how Balance Account Activity Ia f L MU Hinnes hb an in Ahah tron Dee LON uni 14310kK 11311311
43. er the password you received from the Bank in the secured envelope Enter at New Password a new password The new password must meet the mentioned security rules Enter at Confirm New Password the new password again the same password you entered at New Password After you fill in the fields press on Change to initiate the operation For security reasons the password is available only for six months After the password expires you are forced to change it THE PASSWORD IS STRICTLY CONFIDENTIAL AND MUST NOT BE REVEALED TO ANYONE User guide iPad 6 INFORMATION MENU ure ee meal ie 108 90 mD TRIN s Kal Pistes fectsile de virt grin aplika Haya Sar v reed l derhena ave The menu Information allows you to view useful information such as Exchange Rate ATM and Branch Locator Mobile Cut Off times Support Useful Security Tips Y Y Y F User guide iPad 6 EXCHANGE RATE Select currency 1 Select currency 2 Select the rate type The menu Exchange Rate allows you to view the exchange rate for different currencies Select the currencies Currency 1 and Currency 2 and the exchange rate type and press on View to display the exchange rates User guide iPad 6 ATM LOCATOR i bei eesis As od Ot tea tree amp Ol tel aeaa Agaras ate Ute meat iam Tt OS 6 het tw Agote bd sisia dina ieee h WERE tees eed Sete Apre Meter Ml te Reema g NSS n w
44. ering account se Beneficiary Name Beneficiary Account Beneficiary s address Seneficiary s Country The menu Foreign Currency Payment to other banks allows you to perform FCY payments to beneficiaries with accounts in other banks To perform a Foreign Currency Payment to other banks Select the Ordering account Enter the Beneficiary Name IBAN Address and select the Country Enter the SWIFT BIC code of the beneficiary bank if you do not know the SWIFT BIC code you can use the search tool available in the list of actions Enter the Amount and select the Currency of the transaction if the payment exceeds 50 000 EUR or equivalent it is necessary to enter the transaction code in the intermediary screen Select the type of payment SPOT or Urgent and the details of charges SHA OUR BEN Enter the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction ET RT FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Verification Foreign Currency Payment to other banks Validate Change Confirm Press to return to To partners beneficiaries from Accoamt PO IML 829 74a Ta TALE Beneficiary Name S
45. et ACCOUNT OVERVIEW 1 2 logot Welcome usertest SMITH JOHN Last Logim 16 05 2014 19 19 32 Aze cun Overview N tvt flo Owren Accounts Savings Accounts amp Credit Cards Oo Tere Depowts En Loans Total Total available This is the dashboard page that is displayed after you have logged in Alpha Bank RO In this screen you can view all the active products you have at Alpha Bank Romania Current accounts Savings accounts Credit cards Term deposits Loans Also you can view the available amount for each category of products and the total available balance The total available balance is displayed in RON and represents the sum of the net available balance of all accounts the overdraft limit and the credit cards limit The menu is available only for individuals users EEE as ACCOUNT OVERVIEW Total available pie chart lev Welcome usertest SMITH JOHN Last Login 16 05 2014 15 1132 bat fina t m Press to view the Total available pie chart we Curren Accounts Press to close the pie chart av n a Accounts gt Credit Cards 0 Term Depowts ED toam aa Current Accounts 4 36 79 1 2 208 652 70 RON Savings Accownts 0 In this screen the total available balance is displayed as a pie chart The chart is divided in Current accounts Savings accounts Credit cards Term deposits The menu is av
46. ew more details about a notification it necessary to select it and the details will be displayed in the next screen User guide iPad 6 MAILBOX Inbox Press to open the message In this menu you can view all the messages received from the Bank ordered descending by receiving date The messages from the list are marked with an icon to differentiate the read messaged from the ones unread Therefore an unread message will be marked with the closed envelope icon and a read message will be marked with an opened envelope icon To view a message it is necessary to select it and the details will be displayed in the next screen User guide iPad 6 MAILBOX Sent items In this menu you can view all the messages you have sent to the Bank ordered descending by sending date To view a message it is necessary to select it and the details will be displayed in the next screen User guide iPad 6 MAILBOX Compose In this menu you can compose and send messages to the Bank To send a message it is necessary to fill in the fields Subject and Message After entering the subject and message press on Send to send the message After pressing on Send button you will receive the confirmation message Message has been sent User guide iPad 6 SYNCHRONIZE SECURITY DEVICE The menu Synchronize security device allows you to synchronize the security devices software or hardware added to your user To synchronize a sec
47. fter clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 zs CREDIT CARD RECHARGE Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another credit card recharge For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu D DH 7 BILLS Initiation Select the utility category The menu Bills allows you to perform bill payments to providers with accounts in Alpha Bank Romania and to providers with accounts in other banks To perform a bill payment it is necessary to select the utility category After choosing the utility category Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction User guide iPad 6 BILLS Initiation Select the utility provider After choosing the category select the utility provider Press on Initiate to continue to the next screen Press on Back to go back to the previous
48. iew more details it is necessary to select a loan account The menu is available only for individuals users User guide Android Tablet LOANS Loan details Loan Details Loan Detar Press to return to dashboard Lean Account 1TUYM111111111 Product Name ANAS ATM 2Y IMOSE WE Number Customer kd Oh on Disbursed Laan 1 1212 62 SUN Amount 3 l Merest Rate Loan Amount Disbursement Date MATUAK Maturity Date 1 y604 20111 Outstanding Loan Det arl tinh mie Next lnstall ner t Date Curent Amount Dus Overdue Amount IO ELI Next installment 4259 FUP Amount In this screen you can view all the details for the selected loan account Y YWY YWY W W Y WI W W YY Loan account number Loan product Client ID Loan amount Disbursed amount Interest rate Disbursement date Maturity date Current amount due Next due date Next payment amount Overdue amount The menu is available only for individuals users User guide Android Tablet ACCOUNTS MENU Logott Welcome usertest SMITH JOHN Last Login 16 05 2014 15 11 32 Account Overview r Notifications Mailbox Notifications w Current Accounts 2 137 661 61 RON Subject Posting date 2 r R 4 WE Savings Accounts 256 RON Notification 16 05 2014 info 16 05 2014 gt Credit Cards 1952 32 RON Term Deposits 69 041 33 RON Accounts E New Term
49. iple filters To authorize reject a transaction it is necessary to select it and choose one of the two options Authorize Reject The menu is available only for corporate users User guide iPad 6 PENDING AUTHORIZATIONS Initiation Press to return to the list of transaction Verify the details for the transaction and press on Authorize to initiate the authorization The menu is available only for corporate users User guide iPad 6 PENDING AUTHORIZATIONS Verification Press to return to the list of categories Enter the security code and press on Confirm to confirm the authorization The menu is available only for corporate users User guide iPad 6 PENDING AUTHORIZATIONS Confirmation Press to return to the list of transactions The confirmation screen allows you to view the status of the transaction you have authorized Press on Authorize another transaction to authorize another transaction The menu is available only for corporate users User guide iPad 6 SERVICES MENU Leraar OH E Syectwonnmes 1ewr Desi The menu Services allows you to manage your account Online Banking account From this menu you can access the following submenus Synchronize security device Change password User guide iPad 6 NOTIFICATIONS The menu Notifications allows you to view the latest messages posted by Alpha Bank Romania To vi
50. k In case you notice that an account is unavailable in Aloha Bank RO contact Customer Support Service To view more details it is necessary to select an account and the details will be displayed in the next screen ee rs SAVINGS ACCOUNTS Account details Press to open the list of actions tou IDO oo cue In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field Dm u BEENn NERnE Y YWY Y W W Y SAVINGS ACCOUNTS Account Activity Press to download PDF Press for advanced search 10S oo tue In this screen you can view the 30 most recent transactions on the selected account For each transaction there are displayed the following information Date Transaction description Reference Amount debit credit To view more details it is necessary to select a transaction To view the transaction history you can use the advanced search tool You can perform search by the following time frames
51. ll be displayed The transactions are displayed in descending order after the initiation date For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by a time frame set by you To view the details for a transaction it is necessary to select a transaction and the details will be displayed in the next screen User guide iPad 6 PENDING AUTHORIZATIONS The menu Pending Authorizatio by type Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks Term Deposit Initiation Term Deposit Redemption view the list of transaction it is necessary to select one of the categories 3anking The transactions are grouped Y Y YWY W W Y W Y o The menu is available only for corporate users User guide iPad 6 PENDING AUTHORIZATIONS Press to return to the list of categories Press for advanced search After selecting the category a list of all transactions belonging to that category will be displayed For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by mult
52. mer ld MaGW Term deposit 100000 GBP amnu Setup date Maturity date Roll over instructions hiterest Rate In this screen you can vie all the details for the selected term deposit account gt Y YWY YWY W W YI F Term deposit account number Deposit type Client ID Deposit amount Set up date Maturity date Interest rate Maturity instructions Press on the button placed on the upper right side of the screen to open the list of actions From here you can gt p By choosing this path to initiate a transaction the selected term deposit account will be automatically filled in in the Term deposit account Redeem the term deposit View term deposit supplementary details option available only for Alpha Progressive deposits number field User guide Android Tablet e H599 18 LOANS Loans Summary tan GA Lopott Welcome canane NAL CALIN RADU Accoum Overseer Curent Accounts Sevings Accounts gt Cret Cardi Press to open loans summary Are Bbi 2 208 652 70 RON A LOT 2117 A341 HO Term Depouits 62041 13 RO Last Login 16 05 2014 15 1132 ht fi aa l KOY 11111131 AHIS ARM IY i Pea 4 Hu IKA HU IA Press to view loan details Favemerifes In this menu there are displayed all the active loan accounts you have access to and their details You can view Loan account number Loan product Loan amount To v
53. ners beneficiaries Status Aii apiha e the fare Reference PI EAGAR tae f 5 trom Account i anefl ary Details IM U233233273313233R8C411 The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to Alpha Bank For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT as RON PAYMENTS TO OTHER BANKS Initiation h Hon PF aeyrm ent Press to return to To partners beneficiaries From Account Select the ordering account Bemefeciary Detads Beneficiary Name The menu RON Payment to other banks allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to other bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Y YWY Y Wi F DD a RON
54. ng Authorization menu D DH 7 re RON PAYMENTS TO OTHER BANKS Initiation Press to return to To partners beneficiaries Select the ordering a account The menu RON Payment to other banks allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to other bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Y YWY Y YW F User guide iPad 6 RON PAYMENTS TO OTHER BANKS Verification Press to return to To partners beneficiaries Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authoriza
55. nge to go to the previous screen The menu is available only for individuals users User guide iPad 6 NEW ACCOUNT OPENING Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and open another account The menu is available only for individuals users User guide iPad 6 PAY MENU The menu Pay allows you to perform transactions and to view the transactions performed through Online Banking From this menu you can perform the following transactions Own Accounts Transfers Credit card recharge Bills Payments to partners beneficiaries in RON and other currencies Payments from existing templates Pending Authorization Also the option Payments review allows you to view all the transactions performed through Online Banking Y YWY Y W YF F User guide iPad 6 OWN ACCOUNTS TRANSFER Initiation Select the ordering account gt hegrtend is Select the destination account Select the currency of the transaction The menu Own Account Transfer allows you to perform transfers between your accounts available in Alpha Bank RO You can perform transfers between accounts in the same currency or foreign exchanges To perform an own account transfer Select the Ordering account and the Destination account Enter the Amount and select the Currency of the tra
56. nia To perform a RON payment to Alpha Bank Select the Ordering account Enter the Beneficiary Name and IBAN Enter the Amount and the Payment Details Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction ees rs RON PAYMENTS TO ALPHA BANK Verification iton Payment Verification Sr dinda Fren Account Press to return to To partners beneficiaries Wi Hn enef c ary Details eneficiary Name SE RIPPER ETS EPS ES le ia Payment Details Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu Dl as RON PAYMENTS TO ALPHA BANK Confirmation Ron Payment Confirmateon eo eae zaxma TEEN part
57. nk ordered descending by receiving date The messages from the list are marked with an icon to differentiate the read messaged from the ones unread Therefore an unread message will be marked with the closed envelope icon and a read message will be marked with an opened envelope icon To view a message it is necessary to select it and the details will be displayed in the next screen User guide Android Tablet MAILBOX Sent items Posteny date THis Ae No more records In this menu you can view all the messages you have sent to the Bank ordered descending by sending date To view a message it is necessary to select it and the details will be displayed in the next screen User guide Android Tablet MAILBOX Compose In this menu you can compose and send messages to the Bank To send a message it is necessary to fill in the fields Subject and Message After entering the subject and message press on Send to send the message After pressing on Send button you will receive the confirmation message Message has been sent User guide Android Tablet SYNCHRONIZE SECURITY DEVICE Press to return to dashboard Select security device The menu Synchronize security device allows you to synchronize the security devices software or hardware added to your user To synchronize a security device select the device and press on Submit button to go to the next screen User guide Android Tablet SYNCHRONIZE SECURITY DE
58. nsaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu vvv sa Confirmation Press to return to dashboard Statue Dcorgrteed By thre ker Reference ieee WA UY Transaction deta ta From Accoent WO I at H2 ae Tao Ordering Detad s The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another bill payment For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT rs TO PARTNERS BENEFICIARIES Press to search for beneficiaries Hame Press to save screenshot locally Press to return to dashboard Mew FLY terete ary bew MIN Perte sary Smith Jorn EUP JA OV D200 300 KI Jonson FCV Tat Smitn Mary POS ONE ASC COA Ses Smith Jaw Ri ISAM LIZS SPS 2235253501 HCY Payments Press to send email 32 Records lett Chak ler O recent The menu To Partners beneficiaries allow
59. nsferred amount For foreign exchanges choose the rate type You can perform foreign exchanges at standard rate or at a rate negotiated in advanced with the branch For foreign exchanges at negotiated rate it is necessary to select Yes in the field Negotiated Rate and to enter the rate provided by the branch in the field Negotiated Exchange Rate Press on Initiate to initiate the transaction Press on Disclaimer to view information about the transaction User guide iPad OWN ACCOUNTS TRANSFER Verification Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu DOH 7 a OWN ACCOUNTS TRANSFER Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another own account transfer For corporate users the transaction status will be Initiated The transaction will be processed only after autho
60. option Payments review allows you to view all the transactions performed through Online Banking DD sa OWN ACCOUNTS TRANSFER Initiation Disclat ma initiate A A Fer to dash boa rd From Account Select the select the ordering account account Select the destination account Select the currency of the transaction To Account E ji a jk UJ337 a E E 4 Enter amount j7 The menu Own Account Transfer allows you to perform transfers between your accounts available in Alpha Bank RO You can perform transfers between accounts in the same currency or foreign exchanges To perform an own account transfer Select the Ordering account and the Destination account Enter the Amount and select the Currency of the transferred amount For foreign exchanges choose the rate type You can perform foreign exchanges at standard rate or at a rate negotiated in advanced with the branch For foreign exchanges at negotiated rate it is necessary to select Yes in the field Negotiated Rate and to enter the rate provided by the branch in the field Negotiated Exchange Rate Press on Initiate to initiate the transaction Press on Disclaimer to view information about the transaction User guide Android Tablet OWN ACCOUNTS TRANSFER Verification Change ALA Transaction Details From Account Press to return to dashboard P231 2 81212 Aa eet Te Actourt
61. ore Adin Beneficiary Account FAT Bee Beneficiary s address b r xa wt Beneficiary Country Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu eed rs FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Confirmation Fermgn Currency Payment to other banks Dome nit iate New Press to retu rn to To Sornfinmeathon details partners beneficiaries ramachon details From Account BM GEN 1l21171141174181 i11 Leneficary Name The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to other banks For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu eee rs FROM EXISTING TEMPLATES From existing tenpletes i
62. orization in Pending Authorization menu a A r FOREIGN CURRENCY PAYMENTS TO ALPHA BANK Confirmation Press to return to To partners beneficiaries The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another FCY payment to Alpha Bank For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ea 7 T FOREIGN CURRENCY PAYMENTS TO OTHER BANKS Initiation Press to return to To Partners beneficiaries Select the ordering account The menu Foreign Currency Payment to other banks allows you to perform FCY payments to beneficiaries with accounts in other banks To perform a Foreign Currency Payment to other banks Select the Ordering account Enter the Beneficiary Name IBAN Address and select the Country Enter the SWIFT BIC code of the beneficiary bank if you do not know the SWIFT BIC code you can use the search tool available in the list of actions Enter the Amount and select the Currency of the transaction if the payment exceeds 50 000 EUR or equivalent it is necessary to enter the transaction code in the intermediary screen Select the type of payment SPOT or Urgent and the details of charges SHA OUR BEN Enter the Payment Details Select the Date in c
63. ption tibty Payment n Akla Pant No more records by type Y Y YWY W W Y W Y o Foreign Currency Payments RON Payments Credit Card Recharge Utility Payments to Alpha Bank Own Accounts Transfers Utility Payments to other banks Term Deposit Initiation Term Deposit Redemption view the list of transaction it is necessary to select one of the categories The menu is available only for corporate users User guide Android Tablet Ooo 70 PENDING AUTHORIZATIONS Pending Authorization a Utility Payment in Alpha ilank Q Betreficiary liwiaban Date Amount Status COSMOTE 12 00 NON lnitiate l Press to return to the list of categories MD AOC COSMOTE 1 I i 20 14 woo ROHN liitiatest COSMOTE JAAS ANS 3000 Higa lithiated Press for advanced search Pending Authorization Authorize Rejwct No more records After selecting the category a list of all transactions belonging to that category will be displayed For each transaction the following details are displayed Beneficiary name Transaction status Initiation date Transaction amount To search for a transaction press on the search button and you can search by multiple filters To authorize reject a transaction it is necessary to select it and choose one of the two options Authorize Reject The menu is available only for corporate users User guide
64. rization in Pending Authorization menu D DH 7 T CREDIT CARD RECHARGE Initiation Select the type of recharge The menu Credit Card Recharge allows you to recharge credit cards You can recharge your own credit cards or other credit cards issued by Alpha Bank Romania To recharge a credit card it is necessary to select the type of recharge Own Credit Card Other Credit Card After selecting the type of recharge press on Initiate to continue to the next screen User guide iPad 6 CREDIT CARD RECHARGE Initiation Select the credit card you wish to recharge After selecting the type of recharge select the credit card you wish to recharge In case you recharge other credit cards it is necessary to enter the credit card number Press on Initiate to continue to the next screen Press on Back to go to the previous screen User guide iPad nitiation After choosing the type of recharge and the credit card number select the ordering account and enter the amount Press on Initiate to continue to the next screen Press on Modify to go back to the previous screen Press on Disclaimer to view information about the transaction User guide iPad CREDIT CARD RECHARGE Verification Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed A
65. rmation of the transaction is given by the confirmation screen Press on Change to go to the previous screen The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu Dl rs RON PAYMENTS TO TREASURY Confirmation Ron Payment Confirmateon eo eae zaxma TEEN partners beneficiaries Status Aii apiha e the fare Reference PI EAGAR tae f 5 trom Account i anefl ary Details init U2332 The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to treasury For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT TTD FOREIGN CURRENCY PAYMENTS a lype of Payrment Press to return to To partners beneficiaries Select Foreign Currency Payment Type Select the type of foreign EEE currency payment To perform a foreign currency payment to a new beneficiary choose the option New FCY beneficiary and select the payment type Foreign Currency Payment to Alpha Bank Foreign Currency to other banks After selecting the payment type press on Continue to go to the next screen User guide Android Tablet
66. s you to perform payments in RON or other currencies to new or existing beneficiaries To perform a payment to an existing beneficiary it is necessary to select the beneficiary from the list and the payments initiation screen will be opened containing the beneficiary details already filled in To perform a payment to a new beneficiary select one of the options New RON beneficiary New FCY beneficiary To search for a beneficiary you can use the search tool marked with the magnifying glass symbol You can search by the following criteria Transaction type Beneficiary name User guide Android Tablet RON PAYMENTS Press to return to To partners beneficiaries Continrae Select RON Payment Type Select the type of RON payments To perform a RON payment to a new beneficiary choose the option New RON beneficiary and select the payment type RON Payment to Alpha Bank RON Payment to other banks RON Payment to Treasury After selecting the type of payment press on Continue to go to the next screen User guide Android Tablet RON PAYMENTS TO ALPHA BANK Initiation h Hon PF aeyrm ent Press to return to To partners beneficiaries From Account Select the ordering account neman Benefac ary Detads Ber wf ciary Name The menu RON Payment to Alpha Bank allows you to perform RON payments to beneficiaries with accounts in Alpha Bank Roma
67. ss on Change to go to the previous screen The menu is available only for individuals users User guide Android Tablet NEW ACCOUNT OPENING Confirmation New Account Opening Confirmation britiate New Press to return to dashboard Reference 4 2 75 799 7090 104 Status hri iin ify thee Account Type umis Lute Accoum Cawa ha Accows Chisu n nami JY The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and open another account The menu is available only for individuals users User guide Android Tablet PAY MENU Welcoens usertest SC COMPANY SAL Last Login 2 3 05 2014 17 04 34 Arreuet Overview ru N ctrh aniha ne Nuti stione DE Cumeni Accounts T ace P est sis T Sevmegs Acc oursts iL O 8C gt E Term Oeposits To my sccourrts To Credit Card Bills To Partners From xisting tempirtes Payments Review Pending Authoramatons Favautries The menu Pay allows you to perform transactions and to view the transactions performed through Online Banking From this menu you can perform the following transactions Own Accounts Transfers Credit card recharge Bills Payments to partners beneficiaries in RON and other currencies Payments from existing templates Pending Authorization Y YWY Y W YF F Also the
68. ss to return to dashboard Status Accepied By the Bark Reference J034414414141441 Transaction details Deport Account r 11t11111114111 Depowt Product The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and redeem another deposit For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu ETT rs NEW ACCOUNT OPENING Initiation jane tine ee Select the account s type to dashboa rd Select Account Type The menu New Account Opening allows you to open new current accounts without the need of going to the Bank To open a new account select the type of account and press on Initiate to continue to the next screen OBSERVATION New account opening transaction is available every working day from 7 00 to 16 00 The menu is available only for individuals users User guide Android Tablet NEW ACCOUNT OPENING Initiation Press to return to dashboard Account Type utni ana Saloci Account Class Select the account s class e After choosing the account type select the account class Press on Initiate to continue to the next screen Press on Back to go to the previous screen The menu is available only for individuals users User guide
69. ssed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Change to return to the previous screen Press on Cancel to cancel the transaction The security code will be entered only by individuals users Corporate users will enter the security code at transaction authorization in Pending Authorization menu User guide iPad 6 111 NEW TERM DEPOSIT Confirmation The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and set up another deposit For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu tt 112 TERM DEPOSIT REDEMPTION Initiation Select the deposit you wish to redeem The menu Term Deposit Redemption allows you to redeem the term deposits you have at Alpha Bank Romania To redeem a term deposit select the term deposit account and Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction OBSERVATION Term deposit redemption is available every working day from 7 00 to 19 00 TERM DEPOSIT REDEMPTION Initiation After selecting the term deposit account you will be redirected to the next screen containing all the term deposit
70. tion in Pending Authorization menu DOH 7 Ye RON PAYMENTS TO OTHER BANKS Confirmation Press to return to To partners beneficiaries The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and initiate another RON payment to other banks For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu D DH 7 a RON PAYMENTS TO TREASURY Initiation Press to return to To partners beneficiaries The menu RON Payment to Treasury allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to Treasury Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s FIC SSN and Amount Enter the Order number and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Y YWY Y W W F User guide iPad 6 RON PAYMENTS TO TREASURY Verification Press to return to To partners beneficiaries Verify the data an
71. tion in Pending Authorization menu ETT as RON PAYMENTS TO TREASURY Initiation Press to return to To Select the ordering account partners beneficiaries Irom Account a Beneficaary Details Beneficiary Name The menu RON Payment to Treasury allows you to perform RON payments to beneficiaries with accounts in other banks To perform a RON payment to Treasury Select the Ordering account Enter the Beneficiary Name and IBAN Enter the beneficiary s FIC SSN and Amount Enter the Order number and the Payment Details Select Yes if the payment is urgent Select the Date in case you choose to make a payment with future date it is necessary to enter the date in the intermediary screen After entering all data Press on Initiate to continue to the next screen Press on Back to go to the previous screen Press on Disclaimer to view information about the transaction Y YWY Y W YF F ees rr RON PAYMENTS TO TREASURY Verification Press to return to To partners beneficiaries from Account BD mx 214271312132335 1411 Henatioary Details Beneticiary Name T 4 va PIATA LUTON HC SSN Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confi
72. transaction the selected term deposit account will be automatically filled in in the Term deposit account number field User guide iPad 6 LOANS Loans Summary Press to open Press to view loan loans summary details In this menu there are displayed all the active loan accounts you have access to and their details You can view Loan account number Loan product Loan amount To view more details it is necessary to select a loan account The menu is available only for individuals users User guide iPad 6 LOANS Loan details Press to return to dashboard In this screen you can view all the details for the selected loan account Loan account number Loan product Client ID Loan amount Disbursed amount Interest rate Disbursement date Maturity date Current amount due Next due date Next payment amount Overdue amount p gt gt gt p p p The menu is available only for individuals users User guide iPad 6 ACCOUNTS MENU The menu Accounts allows you to open new current and term deposit accounts or to redeem term deposit accounts From this menu you can perform the following transactions New term deposit initiation Term deposit redemption User guide iPad 6 NEW TERM DEPOSIT Initiation Select deposit type Select interest rate type The menu New Term Deposit allows you to set up new term GepoOsits
73. ttex 111100111111 flet uel LA OTIS eet Te r119an WAL TALAN Geri tet reer rth i ithe Press to view account details BO1TBOC2 1100111111192101 su rxur1wno 11111ttuen s01159UCV2111081111111bua1 In this menu there are displayed all the current accounts you have access to and their details You can view Net available balance in the account s currency Total available balance of all accounts displayed in the list The account s alias set by you in Alpha Click In case you notice that an account is unavailable in Aloha Bank RO contact Customer Support Service To view more details it is necessary to select an account and the details will be displayed in the next screen ee u CURRENT ACCOUNTS Account details Press to open the list of actions ALI a4 1E t cue In this screen you can view all the details for the selected account Alias Net available balance Client Account number IBAN Current balance Uncleared funds Press on the button placed on the upper right side of the screen to open the list of actions From here you can initiate Own accounts transfers Bill payments option available only for RON accounts Payments to partners beneficiaries By choosing this path to initiate a transaction the selected account will be automatically filled in in the ordering account field Dm as Y YWY Y W W Y CURRENT ACCOUNTS Account Activity
74. ue to the next screen OBSERVATION New account opening transaction is available every working day from 7 00 to 16 00 The menu is available only for individuals users User guide iPad 6 NEW ACCOUNT OPENING Initiation Select the accounts class After choosing the account type select the account class Press on Initiate to continue to the next screen Press on Back to go to the previous screen The menu is available only for individuals users User guide iPad 6 NEW ACCOUNT OPENING Initiation Select the account s currency After choosing the account type and class select the account currency Press on the button placed on the upper right side of the screen to open the list of actions Press on Initiate to initiate the transaction Press on Back to go to the previous screen Press on Term and conditions to download the document in PDF format Press on Disclaimer to view information about the transaction The menu is available only for individuals users User guide iPad 6 NEW ACCOUNT OPENING Verification Verify the data and enter the security code Press on Confirm to confirm the transaction ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen Press on Cha
75. urity device select the device and press on Submit button to go to the next screen User guide iPad 6 SYNCHRONIZE SECURITY DEVICE After selecting the security device enter two consecutive security codes Security code 1 and Security code 2 generated by the device Press on Synchronize to initiate the operation Press on Back to go back to the previous screen After pressing the Synchronize button the verification screen will be opened Verify all entered data and if everything is correct press on Confirm button and you will be redirected to the confirmation screen where you will receive the message The security device has been successfully synchronized User guide iPad 6 CHANGE CUSTOMER The menu Change Customer allows you to change the customer for users with access to multiple customers In case you login with a user with access to multiple customers it is necessary to select the customer right after login Select the customer and press on Continue to go to dashboard After selecting the customer the dashboard will display only the product and options available for the selected customer To change the customer select the option Change customer from Services menu User guide iPad 6 CHANGE PASSWORD The menu Change Password allows you to change the password for your user ID To change the password Enter at Old Password the password used until this very moment If you are a new user ent
76. uthorization menu User guide Android Tablet User guide Android Tablet NEW TERM DEPOSIT Confirmation New lerm Deposit initiste New Press to retu rn Donlirmation detats to dashboard Status Accepted By the Bar Referer Depesit Type wr Matunty Date The confirmation screen allows you to view the status of the transaction you have performed Press on Initiate another transaction to go back to the initiation screen and set up another deposit For corporate users the transaction status will be Initiated The transaction will be processed only after authorization in Pending Authorization menu TERM DEPOSIT REDEMPTION Initiation Term Deposit Redemption initiation Disclaimer Sumit Press to return to dashboard TD Account Number Select the deposit you wish to redeem The menu Term Deposit Redemption allows you to redeem the term deposits you have at Alpha Bank Romania To redeem a term deposit select the term deposit account and Press on Initiate to continue to the next screen Press on Disclaimer to view information about the transaction OBSERVATION Term deposit redemption is available every working day from 7 00 to 19 00 User guide Android Tablet TERM DEPOSIT REDEMPTION Initiation Term Deposit Redempihan initiation Rack Press to return Depot Deta a5 to dashboard Deposit Account Redeem

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