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Alpha Click User Manual - for Legal Entities -

1. 16 3 2 Own Ac counte Tran STETS e suco oeoa cue N aS einer usquc ute ocu dg Ue RU Ta o ONU GIN ERU ME EENE PET UEU 17 3 41 OWnACcOUDELS IEGIISTOE ocius aria Cocos A a0 ado USO est axe ee doudou KU A EINE AE 17 3 2 2 Credit Card RecharBG a iuseesa ae euen tmu duca oridas Dude Qua RU CcSen cau Mon oO Piu Coda a Cea U ED ade suu dal 19 3 3 ACHT TIT TT LI TL TENEm S 21 3 3 1 BEIM TO I TII 21 3 3 2 F reign Currency Payments ouoxesc ena asvasqu a ELI NRI D CR QUAE Sa VAS vinbe oniran VEs vada CLEA QUEEN VET Add SUE 23 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK 3 4 3 4 1 3 4 2 3 5 3 5 1 3 5 2 3 5 3 3 5 4 3 5 5 3 6 3 6 1 3 6 2 3 7 3 7 1 3 7 2 3 7 3 3 7 4 3 8 3 8 1 4 1 4 1 1 WEB BANKING Pay BINNS TI TT m 26 Utility Payments in Alpha Bank ccscscsssccscsceccccscsceccccecscnccecccscscescecscucescececscescececscesescecees 26 Utility Payments to other banks ccsceccccscsceccccccscsccccccscsceccccscsceccecscnceccccecsceseececscecescecees 28 Payments IManaPemelitis eco is eaave Ser t que bua STI UP ISrIN EP I UII EVE PA a EIU a EIN DU PRDRN C OM VRV DU E EVE NU UNE 30 Payments REVIEW aio io Dacvevasusdbi ei EI dotis ex MONIPSdI EMEN Cd Emir Ix M PIU ILI Ee ieiti sonoran sses 30 Paym
2. Product Cut Off Time Value Date Cut Off Time 36 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro MES 3 6 Payment File Upload 3 6 1 File Upload File Upload menu allows you upload payment files RON Foreign currency to State Treasury salary payments To upload a payment file Click on Browse and choose the file for upload gt Select the File type File Upload as of 18 09 2013 File Upload File For Upload File type Click on the Upload button File Upload Confirmation as of 18 09 2013 File has been successfully received File Upload File Reference No Confirmation Date 18 09 2013 File type File Name ATTENTION After uploading the file check its status in the menu Upload History After the upload confirmation access the Pending Authorizations module and authorize the file so it can be sent for processing 3 6 2 Upload History Upload History menu allows you to view and check the status of the uploaded files Bulk File View as of 18 09 2013 Search Criteria File Name Bulk Transaction Identifier Transaction Type 4 File Reference No File Status Any Upload Start Date Upload End Date dd mm yyyy dd mm yyyy To search for uploaded files you can use the following filters gt File Name Bulk Transaction Identifier Transaction Type File Reference No 37 For mor
3. 47 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING RON Payments Verification as of 18 09 2013 Reference Status Initiated Mode of Transfer RON Payments Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Beneficiary Details Name Beneficiary Address FIC SSN Beneficiary IBAN Bank Name ALPHA BANK ROMANIA S A Payment Details Order No 1 Urgent No Amount 100 00 RON Currency Value Date 18 09 2013 Payment Details Audit Details User Id Date Version Authorization Number Status 2013 09 18 12 24 44 0 Initiated Reason for rejection Authorize Cancel gt Click on Authorize button if you want to authorize the transaction or on Reject if you want to reject it If you want to reject the transaction you must fill in the field Reason for rejection RON Payments Verification as of 18 09 2013 Reference Status Initiated Mode of Transfer RON Payments Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Beneficiary Details Name Beneficiary Address FIC SSN Beneficiary IBAN Bank Name ALPHA BANK ROMANIA S A Payment Details Order No 1 Urgent Amount 100 00 RON Currency Value Date 18 09 2013 Payment Details Charge and Commissions Details Payment
4. 1 48 IANCU DE HUNEDOARA BLVD Bank Address 2 Payment Information Transaction Transaction Narrative of the transaction for which a payment is Delivery date Registration no in the Registry of external Value Code ordered made dd mm yyyy debt N Oui fh WH rx Payment Details For payments made from loan or from commitment undertook by ALPHA BANK ROMANIA refer to Loan Facility Agreement No Payment Secured Under The Reference Commitment Agreement No To justify payment we attach the following documents Contracts DVI Invoices Details Of Payment Representing Value Date 18 09 2013 If you want to view charges and commissions for the transaction click on Display Charges and Commissions 24 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Foreign Currency Payment Charges As Of 09 01 2013 Charge Details 10 00 EUR Bank s Transfer Commission 0 00 EUR SWIFT Fee 0 00 EUR OUR Commission 0 00 EUR Non STP Commission 10 00 EUR TOTAL Equivalent in the currency of the transaction Note Non STP fee is required but might be returned If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Foreign Currency Payments Confirmation as of 18 09 2013 Reference Status Initiated ransaction Details Ordering Party Deta
5. 4 Beneficiary Maintenance Beneficiary Maintenance menu allows you to add new beneficiaries or modify the existing beneficiaries for each payment type Search Beneficiary as of 09 01 2013 Search Criteria Name Customer ID Payment Type All Bank Name vw BIC SWIFT Code Search Add Beneficiary To search for a beneficiary Enter the Name of the beneficiary Choose the Customer ID Payment Type and Bank Name gt Enter BIC SWIFTCode After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters If you want to add new beneficiaries click on Add Beneficiary and fill in the requested information If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns If you want to view detailed information about a beneficiary click on its name RON Payments Beneficiary Modify as of 09 01 2013 Beneficiary Details Name Beneficiar test Beneficiary Address Bucharest Beneficiary IBAN FIC SSN Bank Name BANCA COMERCIALA ROMANA S A Fields marked are mandatory If you want change the details for the beneficiary click on Modify or click on Delete to delete it 35 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 3 5 5 View Cut Off Times The trans
6. Rate Audit Details User Id Date Version Authorization Number Status 18 09 2013 13 23 09 0 0 0 Initiated ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing OBSERVATION Term deposit set up standard interest deposits is available every working day from 7 00 a m to 7 00 p m 41 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 7 2 Term Deposit Redemption Term Deposit Redemption menu allows you to redeem term deposits opened at Alpha Bank Romania Term Deposit Redemption as of 25 01 2013 Term Deposit Redemption Unauthorized Initiate New Select Customer v Status All ud User Reference Disclaimer Your deposits are guaranteed Find more details Term deposit set up standard interest deposits and term deposit redemption transactions are available every working day from 7 00 a m to 7 00 p m Search Clear To search for a term deposit Choose the Customer Select Initiate New gt Choose the Status of the deposit After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns Ter
7. To view the transactions from the uploaded file click on the file reference and the transactions will be displayed as a table 38 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING Bulk File Record Details as of 19 09 2013 Filter Criteria Column Name Operator Amount v v Bulk File Record Details Id File Reference No Order No Name Credit Account No Currency Amount Status Record Details Authorization Details 801 00 RON 2 444 00 RON 973 00 RON 000000000001 1 RON Initiated Record Details Authorization Details 000000000002 RON Initiated Record Details Authorization Details 000000000003 RON Initiated Record Details Authorization Details 971 00 000000000004 RON RON Initiated Record Details Authorization Details 423 00 RON 708 00 RON 1 202 00 RON 880 00 RON 543 00 RON 000000000005 RON Initiated Record Details Authorization Details 000000000006 RON Initiated Record Details Authorization Details 000000000007 RON Initiated Record Details Authorization Details 000000000008 RON Initiated Record Details Authorization Details 000000000009 RON Initiated Record Details Authorization Details To view more details about the transactions click on Record Details or Authorization Details 39 For more details regarding Alpha Click you can contact us at 0800825742 40 21 45
8. authorize the transaction so it can be sent for processing 22 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 3 2 Foreign Currency Payments Foreign Currency Payments menu allows you to make foreign currency payments to beneficiaries all over the world Foreign Currency Payments Initiate Transaction Details Ordering Party Details Customer Currency Branch Transfer Detail Order No Transfer Amount z Value Date Beneficiary Details Name Account Beneficiary Address 1 Beneficiary Bank Details BIC SWIFT Code Bank City Bank Address 1 es EUR SUCURSALA AVIATIEI From the account Alias Balance Available Details Of Charges Currency URGENT Beneficiary IBAN Beneficiary Country Beneficiary Address 2 Bank Name Bank Country Bank Address 2 Please select Payment Information Crt No Transaction Value Transaction Code Narrative of the transaction for which a payment is ordered made Delivery date dd mm yyyy Registration no in the Registry of external debt 1 woh AUN Payment Details For payments made from loan or from commitment undertook by ALPHA BANK ROMANIA refer to Loan Facility Agreement No Payment Secured Under The Reference Commitment Agreement No To justify p
9. calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 3 4 Pay Bills 3 4 1 Utility Payments in Alpha Bank Utility Payments in Alpha Bank menu allows you to pay bills for providers with accounts opened at Alpha Bank Romania Utility Payments In Alpha Bank Initiate as of 09 01 2013 Transaction Details Ordering Party Details Currency Alias Branch AGENTIA HOWARD JOHNSON Balance Available Category Details Category Name Please select utility Provider Details Utility Name Please select Payment Details Order No Amount Currency Value Date Pay Now Template Details Save as a Template E Private Template Template Id indicates mandatory fields To make a utility payment in Alpha Bank Choose the Customer and the ordering Account After choosing the account click on Balance Available to check the available balance Choose the Utility Category from the list available Choose the Utility Provider from the list available and enter the requested details Enter payment details Order number Amount VV V WV If you want to save the transaction as a template select Save as a Template and enter a name for it Later you can find it in Templates menu and initiate new transactions After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not
10. 09 01 2013 Exchange Rate 1 EUR 4 48RON Confirm If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Own Account Transfer Confirmation as of 18 09 2012 Reference Status Initiated Transaction Details Ordering Party Details Client Alias Branch SUCURSALA AVIATIEI Account Number Currency RON Destination Account Detail Alias Account Number Currency EUR Branch SUCURSALA AVIATIEI Payment Details Transfer Amount 100 00 RON Currency RON Exchange Rate Tvpe Limited Quoted Rate Execution Date 18 09 2013 Exchange Rate 1 EUR 4 46RON Audit Details User Id Date Version Authorization Number Status 18 09 2013 11 58 57 0 Initiated Create More ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing 18 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 2 2 Credit Card Recharge Credit Card Recharge menu allows you to recharge your personal credit card or any other credit cards issued by Alpha Bank Romania Credit Card Recharge Initiate as of 25 01 2013 Transaction Details Odering Details Customer Account Number Currency RON Alias Branch SUCURSALA UNIRII Available Balance Select Type Of Rechar
11. 2 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING WEB BANKING Login Here User ID Password l Use The Security Keyboard Security code English v ce ACCESS TO ALPHA CLICK To access Alpha Click you must enter your personal login information gt User ID this is assigned by the Bank when you subscribe for Alpha Click gt Password when you login for the first time you enter the password from the secured envelope received from Bank If you have already changed the password you will login using the password set by you To enter the password you can also use the security keyboard You have two ways of entering the password using the Security keyboard Not mixed it works like your personal computer keyboard fel 1 4 8 1 do1 1 71 shee laff ele TII stellt a Ed ed Fed Ed Ded d nd Upper Delete Clesr Mixed the keys change each time you type DERE EISE S ae EGER DE UE ICE RES PEE DERE JE eff ef afefef a A af df Ll sa Upper Delete Clesr Not Mixed FOR SECURITY REASONS WE RECOMMEND YOU TO USE THE SECURITY KEYBOARD For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Security code this is six digits code generated by the security device After you enter the login information click o
12. 3 Sort Order Descending Debit Credit Both Debit and Credit Beneficiary Payer Beneficiary Payer IBAN Payment Details IB Plata interbancara mica val Beneficiar 07 01 2013 07 01 2013 150 00 RON 6 023 56 RON SOS NORDULUI NR 62D SECT OR 1 BU CURESTI Detalii plata 07 01 2013 07 01 2013 Comision plata mica valoare 2 00 RON 6 173 56 RON Schimb valutar prin IB 07 01 2013 07 01 2013 Rata schimb 4 48 1116 07 EUR 5 000 00 RON 6 175 56 RON Schimb valutar prin IB I2 3 3 d E I 7 I 07 01 201 07 01 201 Rata schimb 4 48 2232 14 EUR 10 000 00 RON 11 175 56 RON Incasare intrabancara Platitor TS INT GHE 07 01 2013 07 01 2013 ORGHE SIMIONESCU NR 2C BL SC AP 2 BUCURESTI 20 000 00 RON 21 175 56 RON 1 CP 014155 ROMANIA Detalii incasare IB Plata interbancara mare val Beneficiar 04 01 2013 04 01 2013 Detalii plata 10 00 RON 1 175 56 RON 04 01 2013 04 01 2013 Comsion plata mare valoare 13 80 RON 1 185 56 RON IB Plata interbancara mica val Beneficiar 04 01 2013 04 01 2013 Detalii plata 1 100 00 RON 1 199 36 RON 04 01 2013 04 01 2013 Comision plata mica valoare 5 71 RON 2 299 36 RON IB Plata interbancara mica val Beneficiar 04 01 2013 04 01 2013 Detalii plata 10 00 RON 2 305 07 RON 14 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 1 3 Account Balance Accoun
13. 5 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 7 Deposits 3 7 1 Term Deposit Initiate Term Deposit Initiate menu allows you to set up any term deposit type without going to the branch Account Based Deposit Initiate as of 09 01 2013 Transaction Details Deposit Type Deposit Type Term deposit 1 month Maturity Date Source Account Details Customer Currency Source Account Alias Branch Maturity Instruction Maturity Instructions Account Details Interest Instruction Interest Instruction Account Number Deposit Details Deposit Amount Currency Interest Rate Type E oo oco Se C Limited Interest Rate To setup a term deposit Choose Deposit Type Choose the Customer Currency and ordering Account After choosing the account click on Balance Available to check the available balance Choose the Maturity instructions Enter the Amount Choose the Interest Rate Type Click on Get Interest Rate to view the standard interest rate For negotiated deposits you need to enter the interest rate provided by the Bank at Limited Interest Rate After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardles
14. 84 1 0384 1 0384 first 2012 12 31 07 00 38 0 CAD RON NBR 3 3796 3 3796 3 3796 first 2012 12 31 06 59 06 0 CHF RON NBR 3 6651 3 6651 3 6651 first 2012 12 31 06 58 40 0 DKK RON NBR 0 5937 0 5937 0 5937 first 2012 12 31 06 59 20 0 EUR AUD NBR 1 2688 1 2688 1 2688 first 2012 12 31 06 59 53 0 11 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 2 2 2 Support If you need help in using Alpha Click or you just want to check out the commissions access the Support menu By clicking on each option from the list you find out the requested information Support Commissions tariff for natural entities Commissions Tariff for legal entities Commissions tariff for SME legal entities Alpha Click Users Manual Natural Persons Alpha Click Users Manual Legal entities Terms and conditions for using the Online Banking Service Natural persons Terms and conditions for using the Online Banking Service Legal entities EURIBOR 6 months 2 3 Customer messages 2 3 1 Customer messages This menu is used by the Bank to communicate with Alpha Click customers and vice versa In this menu you can find personalized information regarding Alpha Click If you have any messages they will appear ordered by receiving date Mail Message Mail Message Sent Items 12 For more details regarding Alpha Click you can contact us
15. ALPHA BANK WEB BANKING Alpha Click User Manual for Legal Entities Valid from January 22 2014 ALPHA BANK WEB BANKING Contents 1 USER PROFILE MANAGEMENT 2 55 59 95025925 cs 21536 a n EpIaE sexu au Dat Iesu n OE dEre Een Raini 6 1 1 Change ASSO Os cece se stance iaa 1 sidus Sen ERA vUa ME SUE iN FupIM ca uLisbe capsam S ances SUM ix Suede E sU a PIE RPM N SEE 6 1 2 Security Device Management sesssessescessoescesceecoescescoecsesceecoescesseccsesceesoessesceecsescesceecsesceesoeese 7 2 CUSTOMER SERVICES prora nnn 85050502025 070 08 30 S20 0D Les S ORDE DE ooa DU qUE Ss 11 2 1 B lletiliS 25 59 082 6 eda Ri E eese UENI ox PN MUN S eRU E ER dd In UPN INN UEM BacUN diee SPUREN D GEN EUE 11 2 2 NATO E E E A E S E E E A E E A E 11 22A Exchange RAG Sica os ccceccncesenae cnc cuceascucsnc con casa us teecneeanacseetomec sncanesudeusiee casas sss oieesoeucuseceneesansneesueane 11 2 2 2 SUD DOVE PRI TITIO 12 2 3 LUstomer TH85S dPBS Lon esscindvigs scaeepsantaunarencaucaserustnncasacusnsasnecessessuerosesuoanauasastemnesecerasceenesonecusans 12 2 3 1 CUSTOmIBI I OSS AS CS occu ce ei rrr ON E EEE S VEM NN ON EUN EIN RUE QN CT ESO ED FNEU CEE EI EE EUN MEE 12 3 CASH MANAGEMENT c 13 3 1 AY a OUNT E E E EEEE N 13 SIL ACCUMS SUI ANY e E E EE A POENI NAE 13 902 PRC COMMING ACV e EEE ENEE AATE E NA 13 cM AC Om BANE e A E ANE AEA 15 M ms ACCOUNT Statement ec 15 SoM ndr ee
16. Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING RON Payments Verification as of 09 01 201 Mode of Transfer RON Payments Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch AGENTIA HOWARD JOHNSON Beneficiary Details Name Beneficiary Address FIC SSN Beneficiary IBAN Bank Name BANCA COMERCIALA ROMANA S A Payment Details Order No 1 Urgent No Amount 50 00 RON Currency Value Date 09 01 2013 Payment Details Charge and Commissions Details Low Value Payment Commission 3 90 RON TransFonD Commission 0 51 RON Total Commissions and Charges 4 41 RON Confirm Change If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen RON Payments Confirmation as of 18 09 2013 Reference Status Initiated Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Beneficiary Details Name Beneficiary Address FIC 55N Beneficiary IBAN Bank Mame ALPHA BANK ROMANIA A Payment Details Order No 1 Urgent No Amount 100 00 RON Currency RON Value Date 18 09 2013 Payment Details Audit Details User Id Date Version Authorization Number Status 18 09 2013 12 24 44 0 oO D Initiated ATTENTION After confirming the transaction access the Pending Authorizations module and
17. BOR 6M due to the migration of base rate to a public reference rate in accordance with the provisions of OUG no 50 2010 0 519 p a plus the contractual margin c for RON denominated loans with base rate ROBOR 3M 6 03 p a plus the contractual Message margin difor USD denominated loans with base rate LIBOR 6M due to the migration of base rate to a public reference rate in accordance with the provisions of OUG 50 2010 0 51025 p a plus the contractual margin By adjusting the base rate at the next payment date the installment will remain the same while the new installment will be paid starting with the second payment date after the base rate change Starting with 1st of September 2011 the National Bank of Romania s reference rate is the monetary policy rate set through a Board decision Ordinance Mo 13 of 24 August 2011 2 2 Info 2 2 1 Exchange Rates If you want to check out the exchange rates for different currencies access the menu Exchange Rates and in the new opened window after you select the currency and the rate type click on Search If you want to check out exchange rate history fill in the date at Date and click on Search Exchange Rates as of 09 01 2013 Exchange rate inquiry details Currency Al ow Rate Type NBR Date dd mm yyyy F09 01 2013 Rate as of 09 01 2013 ESSI co NN Rate Type NBR Rate Buy Rate Sell Rate Exchange Rate Valid From 3 4909 3 4909 3 4909 first 2012 12 31 06 58 59 0 AUD USD NBR 1 03
18. Commission 1 30 RON Total Commissions and Charges 1 30 RON Audit Details User Id Date Version Authorization Number Status 18 09 2013 12 24 44 0 Initiated Transaction s Confirmation Security code How do I get the security code If you are sure that all data is correct enter the security code and click on Confirm The security code is generated by the security device and consists in a six digits code 48 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING ATTENTION By clicking on Confirm you agree on the accuracy of the transaction so it can be processed After clicking on Confirm the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen RON Payments Confirmation as of 18 09 2013 Reference Status Accepted By the Bank Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Beneficiary Details Name Beneficiary Address FIC SSN Beneficiary IBAN Bank Name ALPHA BANK ROMANIA S A Payment Details Order No 1 Urgent No Amount 100 00 RON Currency Value Date 18 09 2013 Payment Details Audit Details User Id Date Version Authorization Number Status 18 09 2013 14 11 22 0 0 0 Initiated 18 09 2013 14 11 43 0 0 1 Accepted By the Bank 2 Multiple Authorization Rejection use this m
19. For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING ATTENTION Only transactions with status Rejected by the Bank or Rejected by Authorizer can be reinitiated Rejected transactions are reinitiated under a new reference number and with status Initiated The rejected transactions remain in status Rejected by the Bank Rejected by Authorizer and cannot be modified To change the date of a transaction gt Choose the Customer ID Choose the Order Type and Status Select the period you want to query Select the Exceeded Date and Change Date options After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters Order Order Payer Initiation Foreign Currency in 100 00 EUR 2013 09 18 View Payments 12 52 39 0 Modify Utility Payments to z 2013 09 18 View v 25 x other banks Initiated 2S RON 13 20 57 0 Modify Data dd mm yyyy Select the transactions for which you want to change the date fill in the field Date and click on the button Change Date Change Date as of 18 09 2013 Successful Transactions Foreign Currency 2013 09 18 uscito Initiated 100 0 12 52 39 0 Utility Payments to wg 2013 09 18 other banks Initiated I 13 20 57 0 The value date of the above transactions has been changed ATTENTION The date can be change
20. a is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Utility Payments To Other Banks Confirmation as of 18 09 2013 Reference Status Initiated Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Utility Provider Details Utility Category Telefonie mobila Mobile telephony Utility Provider Name ORANGE ROMANIA Bank RAIFFEISEN BANK S A IBAN Transfer Detail Amount 25 00 RON Currency Value Date 18 09 2013 Payment Details Order No 1 Client Id Contract Number Bill Number Other Details Bill Date Audit Details User Id Date Version Authorization Number Status 18 09 2013 13 20 57 0 Initiated ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing 29 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 5 Payments Management 3 5 1 Payments Review Payments Review menu allows you to check the history of your transactions made through Alpha Click to modify the details of transactions date change and signature revoke to delete them or to reinitiate rejected transactions Funds Iransfer View as of 18 09 2013 Search Criteria Customer ID All w Order Type All Order status All Initia
21. actions made through Alpha Click have a limited period until they can be sent to the bank during a working day ATTENTION After cut off is exceeded transactions are made on the next working day The cut off times in the image below are only for presentation and are subject to change For detailed information regarding cut off times verify View Cut Off Times menu in Alpha Click View Cut Off Time Order Type Cut Off Time Limited Rate Deposit Initiate 15 30 Utility Payments to other banks high value 15 00 Utility Payments to other banks low value 14 00 Utility Payments to other banks low value 20 30 FCY payments to the same client SPOT BEN 15 30 FCY Payments Alpha Alpha 20 30 FCY payments to the same client URGENT SHA 13 00 FCY payments to the same client SPOT SHA 15 30 FCY payments URGENT SHA 13 00 FCY payments SPOT SHA 15 30 FCY payments to the same client URGENT OUR 3 00 FCY payments to the same client SPOT OUR 15 30 FCY payments URGENT OUR 13 00 FCY payments SPOT BEN 15 30 FCY payments URGENT BEN 13 00 FCY payments to the same client URGENT BEN 13 00 FCY payments SPOT OUR 15 30 Own Account Transfer Limited Rate 15 30 Own Account Transfer Firmly Quoted Rate 23 59 RON Budget Payments low value 00 RON Payments law value 00 RON Payments high value 5 00 RON Budget Payments low value 20 30 RON Payments Alpha Alpha 20 30 RON Budget Payments high value RON Payments low value Note
22. and Credit Reference No Sort Order Descending Beneficiary Payer Beneficiary Payer IBAN Payment Details Print To search in account activity gt Choose the Customer whose account you want to query After choosing the customer Account Status field activates and allows you to choose to view account activity on open accounts or closed accounts This functionality is active only for customers who also have closed accounts 13 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Select Customer Accounts Status Open Accounts Sel Open Accounts Select Account Select Account to Quer ette mI MSS Closed Accounts All Accounts Choose the Account for which you want to view the activity Choose the Number of transactions displayed on page Advanced Search offers you additional filters for an easier search in account activity You can search by Date Amount Reference number Beneficiary Payer Beneficiary Payer IBAN or Payments details After filling in all filters click on View and the results will be displayed in a table If you want to print the activity click on Print or if you want to save it on your computer click on Download Account Activity as of 09 01 2013 Account Number IBAN Current Balance 4 662 74 RON Balance Available 4 662 74 RON Start Date 17 12 2012 End Date 07 01 201
23. at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 CASH MANAGEMENT 3 1 My accounts 3 1 1 Accounts Summary Accounts Summary as of 09 01 2013 Customer All v Indicative Account Number IBAN Number Last Updated On Available Balance Available Balance In 08 01 2013 4 662 74 RON 4 662 74 RON 07 01 2013 2 722 85 USD 9 141 97 RON 08 01 2013 972 77 EUR 4 308 11 RON 0 00 EUR 0 00 RON Total Current Accounts Equivalent in RON 18 112 82 RON Current Accounts Accounts Summary menu offers you a view of all the accounts you have access to and detailed information gt You can see the available balance in the account s currency or in other currencies gt You can see the date of the latest movement on the account gt In case you notice that an account is unavailable in Alpha Click contact Customer Support Service gt Ifyou click on the account number you access Available Balance menu 3 1 2 Account Activity Account Activity menu offers you a serie of filters for searching all the transactions made on your accounts Account Activity as of 09 01 2013 Select Customer All Select Account Select Account to Query Indicate transactions per page To search for specific transactions please use Advance Search below Advance Search Start Date dd mm yyyy E End Date dd mm yyyy From Amount To Amount Debit Credit Both Debit
24. ayment we attach the following documents Contracts DVI Invoices 1 Invoices 2 Details Of Payment Representing Execution Date pay Now C Pay Later Template Details Save as a Template C 201 dd mm yyyy Private Template Template Id indicates mandatory fields mandatory for countries without IBAN mandatory for countries with IBAN To make a foreign currency payment Choose the Customer and the ordering Account After choosing the account click on Balance Available to check the available balance The Bank is applying supplementary controls in case of foreign currency payments executed starting 27th of January 2014 for values exceeding 500 000 EUR or equivalent Therefore in case of placing foreign currency payments through Alpha Click for amounts exceeding the above mentioned limits you will be contacted by the Bank officers in order to reconfirm the payment transactions Entertransfer details Order number Details of charges Amount Currency i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 23 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Enter beneficiary details Name Address IBAN Account Country If the beneficiary has been used in Alpha Click before click on Lo
25. click on Save to memorize the changes If you click on Clear all changes are deleted and you can rename and order your accounts again Account Number Branch Accounts Nickname Account Sequence No SUCURSALA MAGHERU SUCURSALA MAGHERU SUCURSALA MAGHERU ATTENTION THERE CANNOT BE TWO ACCOUNTS WITH THE SAME NICKNAME 16 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 3 2 Own Accounts Transfers 3 2 1 Own Accounts Transfer Own Accounts Transfer menu allows you to make own accounts transfers between accounts available in Alpha Click You can make transfers between same currency accounts or foreign exchanges Own Account Iransfer Initiate as of 09 01 2013 Transaction Details Ordering Party Details Currency RON Alias Branch AGENTIA HOWARD JOHNSON Balance Available Destination Account Detail Account Number Alias Currency LON Branch AGENTIA HOWARD JOHNSON Balance Available Payment Details Amount Currency Execution D ate Pay Now Exchange Rate Type Limited Quoted Rate Exchange Rates C Limited Rate Narrative Template Details Save as a Template Private Template Template Id indicates mandatory fields To make an own accounts transfer gt Choose the Customer who owns the accounts Choose the Ordering Account and the Destination Account If you make a transfer bet
26. confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing 27 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 4 2 Utility Payments to other banks Utility Payments to other banks menu allows you pay bills to providers with accounts opened at other banks Utility Payments To Other Banks Initiate as of 09 01 2013 Transaction Details Ordering Party Details Customer From the account Currency 1 Alias Branch AGENTIA HOWARD JOHNSON Balance Available Utility Provider Details Utility Category Please select Utility Provider Name Please select Bank Please select IBAN Transfer Detail Amount Currency Value Date ie Pay Now C Pay Later 09 01 2013 dd mm yyyy Payment Details Order No Client Id Contract Number Bill Number Other Details Bill Date dd mm yy Template Details Save as a Template r Private Template Template Id indicates mandatory fields To make a utility payment to other banks Choose the Customer and the ordering Account After choosing the account click on Balance Available to check the available balance Choose the Utility Category the Name and Bank of the utility provider Enter Amount and Value date Enter payment details Order number Client ID Contract number Bill number Bill dat
27. curity Device serial number Status Available since Enabled 01 07 2013 Click on Confirm to delete the security device or click on Cancel to cancel the transaction Security Device Deletion Confirmation Ihe security device was successfully deleted Security Device Alias Security Device serial number Available since test Enabled 01 07 2013 Delete Another Security Device 10 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 2 CUSTOMER SERVICES 2 1 Bulletins This menu appears automatically when you login Here you can find the latest messages posted by Alpha Bank Romania Bulletins are available until changes are made by the Bank Bulletins Bulletin Details Posting Date 15 01 2013 Subject Extending the cut off times Message Id 1358263858658 TIONES Starting with 16th January 2013 Alpha Bank Romania is extending the cut of times for RON Payments in case of the payments executed essage s E u 29 through the Internet Banking service Alpha Click Bulletin Details Posting Date 03 01 2013 Subject Consumer loans Message Id 1357209137904 Starting with 1st of January 2013 the base rate for the consumer auto loans granted to individuals in EUR RON USD is a for EUR denominated loans with base rate EURIBOR 3M 0 185 p a plus the contractual margin bifor EUR denominated loans with base rate EURI
28. d For RON denominated facilities with base rate NBR Reference Rate due to the provisions of OUG no 50 2010 the base rate will remain unchanged currently 5 2556 p a Below you can find the function of each button gt If you click on Help you will receive information about the current menu You can click on this button each time you need gt If you click on Logout you will exit Alpha Click For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 1 USER PROFILE MANAGEMENT 1 1 Change password Change password menu allows you to change your password Change Password User Id Change option Password Enter Old Password Enter New Password Confirm New Password Iw Use the Security Keyboard Esp EST ed J ES I Ee ES SESS et es fe es es EE JAAA 22 mf sf ef ef ef ef E Upper Delete Clear Mat Mixed change To change the password Enter at Old Password the password used until this very moment If you are a new user enter the password you received from the Bank in the secured envelope Enter at New Password a new password The new password must meet the mentioned security rules Enter at Confirm New Password the new password again the same password you entered at New Password gt After you fill in the fields click on Change For security reasons the password is available onl
29. e Y YV ON WV If you want to save the transaction as a template select Save as a Template and enter a name for it Later you can find it in Templates menu and initiate new transactions After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 28 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Utility Payments To Other Banks Verification as of 09 01 201 Mode of Transfer Utility Payments to other banks Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch AGENTIA HOWARD JOHNSON Utility Provider Details Utility Category Telefonie mobila Mobile telephony Utility Provider Name ORANGE ROMANIA Bank RAIFFEISEN BANK S A IBAN Transfer Detail Amount 25 00 RON Currency Value Date 09 01 2013 Payment Details Order No 1 Client Id Contract Number Bill Number Other Details Bill Date Charge and Commissions Details Low Value Payment Commission 1 49 RON TransFonD Commission 0 51 RON Total Commissions and Charges 2 00 RON Confirm Change Cancel If you are sure that all dat
30. e details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING File Status Date Upload Start Date Upload End Date After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters File Reference No BTID Received Date Transaction Type File Status Initiator ID File History RON txt RON bulk 15 09 2013 11 07 26 Bulk Domestic RON Pre Process View History Payment Bulk Budget Payments To view the file history click on View History In this screen click on File Download to save the file on your computer or click on Delete to erase it History Of File as of 19 09 201 File Details File Reference No File Name Bulk Transaction Identifier Bulk Transaction Identifier Description RON txt RON bulk History Of File File Status Updated Date File Download Received 16 09 2013 11 07 26 File Download Pre Process 16 09 2013 11 07 38 Authorization Current Step Under Execution To view more details about the file click on file name For instance you can view the total number of the transactions Details Of File File Details File Reference No File Name File Status Received Date RON tet Pre Process 16 09 2013 11 07 26 Transaction Details Total Records Transaction Type Transaction Amount a Bulk Domestic RON Payment Bulk Budget Payments 8 945 00 RON
31. ent Templates sesncsursnciancsssacvaessees suis senseaevaseasnus ote I er MIDisRU Sue EE IE SRI S viis sbrd rd uu o Sue sa eT M dURUE 34 Payments PrIBEBB o ooossessi cis pie icd viven edd aa ti Puce Urea DIS bie vini sis edd Reto a TE POP IS uUa UU UR EV Moa cui QUERN AMO E UE 34 Beneficiary Maintenance csse vius sies ona NUE ERO ESePMERAURAV MESES COME QUSRUSMNENASUK V QUU RUE ESER Ure Vr O M MIR UNS SEEN FQ RUE 35 Viow CUF ON TIMES T T T D TTE 36 Payment File DDIOSU o soin Ur Pri vane nUEDEORESU SEQUI Vi SEM rU MIdsuU Sue Taper mI UMS vias a 37 File rrr n 37 Upload HISTO SPORE TETTE TETTE INTE 37 WT eTeli NNI TT T Tm 40 Term Deposit Nitia RET 40 Term Deposit Redemption sessessssescessessessesoscossesoesoescessesossoscesoesossoesoesoesoscessssossoesoessessessesseo 42 View Term Deposit sisennninini i E 44 View Contract Deposits esssessesceecoescescoecoesceecoescescoccoesceesoescescecceesceeceescesseecoesceeceesoesseeceeese 44 LOANS usa O A E O EE ETR 46 View Crodit WINGS sinon E S S 46 PENDING AUTHORIZATION S cise ciectcaceesdonesnnccesesienfesesicentunssenceumesvoncumamiancanaraectuodtecs oumenaccseeaiass 47 Pending Authorizations sacccese ssesncncesnceasxescesawsncasestecssensacocacencenssactwssepsewtesneonpeteencuscansensausacesseues 47 Pending Authorizations vaccccsesoscsncncecncasvosnedawsncasestecssensacocacencenseactweaneseutesnesnpavesncuseansensaueacesseues 47 For more d
32. erthe Term Deposit Account number After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters Term Deposit Details TD Account v Product v ED Maturity v Setup vw Rollover v Maturity A A A No Name Date Date Type Instruction Date Alpha Tax Protect 16 weeks EUR USD 100 00 EUR 01 05 2013 Active 4 2 09 01 2013 Close on Maturity If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns To view detailed information about a term deposit click on the Term Deposit Account number Click on Download if you want to save the list of term deposits on your computer in CSV format or click on Print if you want to print it 3 7 4 View Contract Deposits View Contract Deposits menu allows you to view all overnight non standard deposits opened at Alpha Bank Romania View Contract Deposits Search as of 09 01 2013 View Contract Deposits Customer All v TD Contract No Maturity Date From dd mm yyyy Maturity Date To dd mm yyyy z8 8 44 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING To view a contract deposit gt Choose the Customer gt Enter the Term Deposit Contract number gt Enter the Date After filling in all filters click on Search a
33. etails regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING Useful Security Tips Alpha Bank Romania will never ask e mail These codes are strictly personal and you must never reveal them to anyone Select access codes that are not easily guessed and are not being used on other systems and services Keep the access codes confidential in a way that it is not feasible to be disclosed stolen Sign on to Alpha Click Internet Banking only via Ehe official website of i Bank Romania www alphabank ro or using the presentation website www alphaclick ra and never via other links appearing on other websites search engines or e mail messages Verify the validity of the Alpha Click Internet Banking page and the security certificate by clicking on the lock icon in the address bar of the browser Update your PC with the latest versions and security patches of the operating system e g Windows and the browser e g Internet Explorer Inspect regularly your PC for viruses and other malicious programs using the latest versions of antivirus and antimalware utilities D Ignore and delete immediately suspicious e mails that ask you to provide your personal data include links or attachments ror more information about the security of Ehe e transactions press HERE For more details regarding Alpha Click you can contact us at 080082574
34. ethod when you want authorize reject multiple transactions Select the transactions you want to authorize reject RON Payments as of 18 09 2013 Search Criteria Customer Order status Initiator All vw All v All v Reference Initiation Date From Initiation Date To i8 18 E 1 a 17 09 2013 12 34 46 0 Initiated 100 00 RON 1 lv 18 09 2013 14 16 50 0 Initiated 100 00RON 1 1 Authorize Reject 17 09 2013 12 34 45 0 Initiated 100 00 RON lv 18 09 2013 14 17 13 0 Initiated 100 00 RON Reason for rejection Authorize Selected Reject Selected Click on Authorize Selected if you want to authorize the transactions or on Reject Selected if you want to reject the transactions If you want to reject the transactions you must fill in the field Reason for rejection 49 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING RON Payments Authorization as of 18 09 201 2013 09 18 14 16 50 0 Initiated 100 00 RON 2013 09 18 14 17 13 0 Initiated 100 00 RON 1 Total transactions Total amount 2 200 00 RON Transaction s Confirmation Security code How do I get the security code Enter the security code and click on Authorize button The security code is generated by the security device and consists in a six digits code ATTENTION By clicking on Authorize you agree on the accuracy of the transacti
35. ging Recharge Own Credit Card Credit Card Information Credit Card No Credit Card Details Credit Card No Credit Card Type VISA CREDIT Credit Card Holder Details Name Beneficiary FIC SSN Payment Details Amount Currency Execution Date Pay Now C Pay Later dd mm yyyy Payment Details JE SEM To recharge your personal credit card Select the Customer and the ordering Account gt Enter the Amount of recharge Enter Payment details To recharge other credit cards Choose Other credit cards at Recharge Type gt Enter the Name and the Social Security Number of the beneficiary Choose the ordering Account gt Enter the Amount of recharge Enter Payment details After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 19 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKIMG Credit Card Recharge Verification as of 09 01 2013 Transaction Details Source Account Detail Customer Account Number Currency RON Alias Branch AGENTIA HOWARD JOHNSON Credit Card Deta
36. hat all data is correct click on Confirm or click on Cancel to cancel the transaction Security Device Addition Confirmation Ihe security device was successfully added Security Device Alias Security Device serial number Security Code test Add Another Security Device For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Modify option allows you to change the security device s alias To modify a security device s alias Select a security device Click on Modify gt Enter the new Security Device Alias Security Device Alias Security Device serial number Status Enabled Available since 01 07 2013 eYou can modify only the security device s Alias After filling in the field click on Modify to initiate the operation Security Device Modification Verification Security Device Alias Security Device serial number Status Available since Enabled 01 07 2013 Confirm If you are sure that all data is correct click on Confirm or click on Cancel to cancel the transaction Security Device Modification Confirmation he security device s alias was successfully modified Security Device Alias Security Device serial number Status Available since Enabled 10 07 2013 Modify Another Security Device If you are unable to sign in with your security codes you can reset your security devices by using
37. he Customer whose statements you want to view After choosing the customer Account Status field activates and allows you to choose to view account statements for open accounts or closed accounts This functionality is active only for customers who also have closed accounts Choose the Account you want to query gt Choose the Date After filling in all filters click on Search and the results will be displayed in a table Account Statement Date Opening Balance Closing Balance 05 11 2012 11 924 26 RON 1 854 26 RON 29 11 2012 1 954 26 RON 1 947 76 RON 03 12 2012 1 947 76 RON 12 365 98 RON 10 12 2012 12 365 98 RON 2c 0 98 RON 28 12 2012 zd oS RON 2 319 48 RON To view the account statement click on the number of the statement 3 1 5 Account Alias Account Alias menu allows you to rename your accounts for an easier identification in Alpha Click You can rename your accounts by entering a nickname in the field next to the account number Also you can order your accounts by entering a number in the field Account Sequence number Therefore anywhere in Alpha Click the accounts will be rearranged as you wish Accounts Nickname as of 09 01 2013 Search Criteria Customer All bal Account Number Branch Accounts Nickname Account Sequence No AGENTIA HOWARD JOHNSON AGENTIA HOWARD JOHNSON AGENTIA HOWARD JOHNSON AGENTIA HOWARD JOHNSON AGENTIA HOWARD JOHNSON After filling in the fields Accounts Nickname and or Account Sequence number
38. ils Credit Card No Credit Card Type VISA CREDIT Credit Card Holder Details Name Beneficiary FIC SSN Transfer Detail Amount 100 00 RON Currency RON Date 09 01 2013 Payment Details Alimentare card credit Confirm Change Cancel If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Credit Card Recharge Confirmation as of 18 09 2013 Reference Status Initiated Transaction Details Source Account Detail Customer Account Number Currency RON Alias Branch SUCURSALA AVIATIEI Credit Card Details Credit Card No Credit Card Type VISA CREDIT Credit Card Holder Details Mame Beneficiary FIC SSN Transfer Detail Amount 100 00 RON Currency RON Date 18 09 2013 Payment Details test Audit Details User Id Date Version Authorization Number Status 18 09 2013 12 07 13 0 Initiated ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing 20 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING 3 3 Payments 3 3 1 RON Payments RON Payments menu allows you to make RON payments to beneficiaries with RON accounts at banks in Romania Here you can make all kind of RON payments inter banking budget intra banking RON Pa
39. ils Customer Source Account Number Source A C Nickname Currency Branch 131 Transfer Detail Order No 1 Details Of Charges Transfer Amount 100 00 EUR Currency Execution Date SPOT Beneficiary Details Name Beneficiary IBAN Account Beneficiary Country ROMANIA Beneficiary Address 1 BUCURESTI Beneficiary Address 2 Beneficiary Bank Details BIC SWIFT Code Bank Name IMG BANK N V BUCHAREST BRANCH Bank City BUCHAREST Bank Country ROMAN LA Bank Address 1 48 IANCU DE HUNEDOARA BLVD Bank Address 2 Payment Information Registration no in the Registry of external crt Mo Transaction Value Transaction Code Narrative of the transaction for which a payment is ordered made Delivery date dd mm yy debt Payment Details Source Of Founds For payments made from loan or from commitment undertook by ALPHA BANK ROMANIA refer to Loan Facility Agreement No Payment Secured Under The Reference commitment Agreement Mo To justify payment we attach the following documents Contracts DVI Invoices Details Of Payment Representing Value Date 18 09 2013 Audit Details User Id Date Mersion Authorization Number Status 18 09 2013 12 52 39 0 Initiated Create More ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing 25 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international
40. impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 26 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKIMG Utility Payments In Alpha Bank Verification as of 09 01 201 Mode of Transfer Utility Payments in Alpha Bank Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch AGENTIA HOWARD JOHNSON Category Details Category Name Water and waste Utility Provider Details Utility Name Client name Client code Bill number Bill date dd mm yyyy Payment Details Order No 1 Amount 25 00 RON Currency Value Date 09 01 2013 If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Utility Payments In Alpha Bank Confirmation as of 18 09 2013 Reference Status Initiated Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch SUCURSALA AVIATIEI Category Details Category Name Water and waste Utility Provider Details Utility Name Client name Client code Bill reference Payment Details Order No 1 Amount 25 00 RON Currency Value Date 18 09 2013 Audit Details User Id Date Version Authorization Number Status 18 09 2013 13 18 24 0 0 0 Initiated ATTENTION After
41. ly rejected by the Utility payments in information entered by the The transaction is ongoing system or by the Bank other banks customer was taken by the in Alpha Click because the rules for the Credit card recharge bank for processing and it transaction processing were ESTEISHICUTTERCY will be checked and accepted red payments upon approval OBSEVATION During the routines for end of day and end of month Alpha Click may experience technical problems of may be unavailable In order to validate your transactions check the ordering account in Account Activity menu 33 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 5 2 Payment Templates Payment Templates menu contains all the templates you saved when initiating payments Search Template as of 03 01 2013 Search Criteria Template Id Payment Type To search for a template Enter Template ID Choose Payment Type After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters List of Template Cosmote Initiate delete Rent Initiate delete If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns Click on View if you want to view detailed information about a template If you want to use a templa
42. m Deposit Details Alpha Tax Protect 16 weeks EUR USD 100 00 EUR 01 05 2013 Alpha Tax Protect 16 weeks RON 1 000 00 ROW 30 04 2015 To redeem a term deposit click on the term deposit s Account number and then click on Terminate TD Redemption Details as of 09 01 2013 TD Redemption Details Deposit Details Deposit Product Alpha Tax Protect 16 weeks EUR USD TD Account No Account Details Current Deposit Amount 100 00 EUR Maturity Date 01 05 2013 Current Interest Rate 4 2 Redemption Value Date Terminate Now C Terminate Later Before maturity date for the cancellation of the deposit upon client request prior to its maturity 42 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING TD Redemption Details as of 09 01 201 TD Redemption Details Deposit Details Deposit Product Alpha Tax Protect 16 weeks EUR USD Account Details Initial Deposit Amount 100 00 EUR Maturity Date 01 05 2013 Initial Interest Rate 4 2 Redemption Instructions TD Account Ma AGENTIA HOWARD JOHNSON Redemption Details Current Deposit Amount 100 00 EUR Current Interest Rate 4 2 Interest Amount 0 00 EUR Account to transfer AGENTIA HOWARD JOHNSON Termination Date 09 01 2013 Confirm Change Cancel If you are sure that all data is correct click on Confirm The confirmation of the transac
43. n Login NAVIGATION IN ALPHA CLICK After you connect to Alpha Click the following window will open Logout Help 3 ALPHA BANK WEB BANKING Customer Services Cash Management Pending Authorizations User Profile Management Bulletins Welcome Last Login 18 09 2013 11 03 Bulletin Details gt Bulletins z Posting Date 18 09 2013 gt Info Subject Base rates gt Customer Messages Message Id 1379491530602 Dear customer The base rate related to credit facilities granted to individuals modifies as follovs 1 for Housing loans Alpha Housing except Prima Casa Program and consumer loans consumer loans for personal needs auto refinancing for RON denominated loans with base rate NBR Reference Rate the new value is 4 5 p a plus the contractual margin The amendment is effective starting vith 2 September 2013 By adjusting the base rate the next payment date the installment vill remain the same while the new installment vill be paid starting with the second payment date after the base rate change Message 2 for overdraft facilities the value of NBR reference rate is 4 5 p a plus the contractual margin The amendment is effective starting with 30th August 2013 3 for credit card facilities the value of NBR reference rate is 4 59 o p a plus the contractual margin The amendment is effective starting with the first date of issue of the statement of account specific for each type of credit car
44. nd the results will be displayed in a table or click on Clear to reset the filters Contract Deposit Details s Contract Product Name Currency value Interest Status Date Date Overnight deposit for clients 146 868 58 RON 17 12 2012 18 12 2012 12 07 RON E Processed Liquidated Overnight deposit for clients 230 422 17 12 2012 18 12 2012 3 18 94 RON Download If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns To view detailed information about a term deposit click on the Term Deposit Account number Click on Download if you want to save the list of term deposits on your computer in CSV format or click on Print if you want to print it 45 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 8 Loans 3 8 1 View Credit Lines View Credit Lines menu allows you to view the credit lines opened at Alpha Bank Romania Limits Inquiry as of 25 01 2013 Limits Inquiry Details Customer Corporate Currency Line MN Approval Date Expiry Date Limit Amount Utilized Available Amount Available OVDSALRONI 05 09 2012 05 09 2015 To view the credit lines choose the Customer and click on the refresh button Here you can view all credit lines details Approval date Expiry date Limit amount Utilized amount and Available amo
45. neficiary Address FIC SSN Beneficiary IBAN Bank Name BANCA COMERCIALA ROMANA S A Payment Details Order No 1 Urgent No Amount 10 00 RON Currency Value Date 04 01 2013 Payment Details Charge and Commissions Details Total Commissions and Charges Click on Print if you want to print the transaction or click on Back to return to the previous screen Click on Modify if you want to change the details of the transaction or on Delete if you want to delete it ATTENTION Modify and delete options are available only for transactions with status Initiated To reinitiate a rejected transaction Choose the Customer ID Choose the Order Type and Status Select the period you want to query Select the Reinitiate rejected transactions options After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters Order Order Order w Payer Name AE Initiator Initiation Type status No Name Date RON Rejected By nn 2013 09 17 View Payments Authorizer a_i 10 02 25 0 Modify Reinitiate Rejected Transactions Select the transaction you want to reinitiate and click on Reinitiate Rejected Transactions as of 18 05 2013 Successful Transactions Reference New Reference Order Type Order Order No Payer Name Amount Initiator Initiation status Name Date RON 2013 09 18 Payments Mtiated um 15 49 44 175 The above transactions have been reinitiated 31
46. ok up to find it Enter the beneficiary Bank details If you know the BIC SWIFT code click on Look up choose the code and the Bank details will be filled in automatically If you do not know the BIC SWIFT code you can enter the beneficiary Bank details manually Enter payment details Source of Funds Contracts Invoices Details of Payment Representing Execution date ATTENTION For payments higher than 49 999 99 EUR or equivalent it is necessary to fill in the fields at Payment Information f you want to save the transaction as a template select Save as a Template and enter a name for it Later you can find it in Templates menu and initiate new transactions After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction Foreign Currency Payments Verification Transaction Details Ordering Party Details Customer Source Account Number Currency Source A C Nickname Branch Transfer Detail Order No 1 Details Of Charges SHA Display Charges and Commissions Transfer Amount 100 00 EUR Currency EUR Execution Date SPOT Beneficiary Details Name Beneficiary IBAN Account BEN Country ROMANIA Beneficiary Address 1 BUCURESTI Beneficiary Address 2 Beneficiary Bank Details BIC SWIFT Code Bank Name ING BANK N V BUCHAREST BRANCH Bank City BUCHAREST Bank Country ROMANIA Bank Address
47. on so it can be processed After clicking on Authorize the transaction will be sent for processing The confirmation of the transaction is given by the confirmation screen RON Payments Authorization as of 18 08 2013 2013 09 18 14 37 01 0 Authorized 100 00 ROM 1 Audit Details User Id Date Version Authorization Number Status 2013 09 18 14 37 01 0 0 Initiated 2013 09 18 14 37 44 0 OD Work in Progress 2013 09 18 14 37 23 0 Authorized 100 00 ROM 1 Audit Details User Id Date Version Authorization Number Status 2013 09 18 14 37 23 0 0 0 Initiated 2013 09 18 14 37 45 0 O0 1 Work in Progress 50 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro
48. only by the user who initiated the transaction and only for transactions with exceeded date To revoke a signature for a transaction Choose the Customer ID Choose the Order Type and Status Select the period you want to query Select the Exceeded Date and Revoke Signature options After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters 32 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING Order Order Order Payer Initiation View RON Payments Semi Authorised 1 100 00 RON 2013 09 18 View Modify 16 46 03 0 Revoke Signature Select the transactions for which you want to revoke the signature and click on the button Revoke Signature Revoke Signature as of 18 09 2013 Successful Transactions Te cem 2013 08 18 RON Payments Initiated 100 0 16 45 03 0 The signature of above transactions has been revoked ATTENTION The signature can be revoked only by the user who partially authorized the transaction and only for transactions with exceeded date and status Semi Authorized TRANSACTION STATUS DESCRIPTION IN ALPHA CLICK Transaction Type Processing in progress Accepted by the bank Rejected by the bank Utility payments in Accepted by the bank The transaction was Alpha Bank guarantees that the automatical
49. s of their number 40 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Account Based Deposit Verify as of 09 01 2013 Account Based Deposit Verify Transaction Details Deposit Type Deposit Product Alpha Tax Protect 16 weeks EUR USD Maturity Date 01 05 2013 Source Account Details Customer Currency Source Account Alias Branch AGENTIA HOWARD JOHNSON Maturity Instruction Rollover Instructions Transfer Principal To Account Account Details Interest Instruction Interest Instruction Account Transfer Account Number Deposit Details Deposit Amount 100 00 EUR Currency Interest Rate Type Standard Interest Rate If you are sure that all data is correct click on Confirm The confirmation of the transaction is given by the confirmation screen Account Based Deposit Confirmation as of 18 09 2013 Account Based Deposit Confirmation Reference Transaction Details Deposit Type Deposit Product Term deposit 2 months Maturity Date 18 11 2013 Source Account Details Customer Currency Source Account Alias Branch SUCURSALA AVIATIEI Maturity Instruction Rollover Instructions Transfer Principal To Account Account Details Interest Instruction Interest Instruction Account Transfer Account Number Deposit Details Deposit Amount 100 00 RON Currency Interest Rate Type Standard Interest
50. t Balance menu allows you to see the balance of your accounts Here you can find details for current balance uncleared funds available credit and net available balance Account Balance Inquiry as of 09 01 2013 Select Customer All v Details For AGENTIA HOWARD JOHNSON Currency Code EUR Current Balance 972 77 EUR Uncleared Funds 0 00 EUR Available Credit 0 00 EUR Net Available Balance 972 77 EUR Accounts Summary To view the balance Choose the Customer whose account you want to query Choose the Account you want to query Account Balance Inquiry as of 09 01 2013 Select Customer Select Account gt To view the balance click on Go Details For AGENTIA HOWARD JOHNSON Currency Code EUR Current Balance 972 77 EUR Uncleared Funds 0 00 EUR Available Credit 0 00 EUR Net Available Balance 972 77 EUR If you click on Accounts Summary you will be returned to this menu ATTENTION TRANSACTIONS ARE MADE WITHIN NET AVAILABLE BALANCE LIMIT 3 1 4 Account Statement Account Statement menu allows you to view the daily statements for your accounts Account Statement as of 09 01 2013 Search Criteria Customer Account wv From Date dd mm yyyy To Date dd mm yyyy 15 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING To search an account statement Choose t
51. te click on Initiate or click on Delete to delete it 3 5 3 Payments Printing Payments Printing menu allows you to print transactions made through Alpha Click Funds Transfer Print as of 09 01 2013 Search Criteria Customer ID All v Order Type Utility Payments in Alpha Bank v Order status All Initiation Date From dd mm yyyy 09 01 2013 Initiation Date To dd mm yyyy amp RIO9 01 2013 Reference Order No To search for a transaction Choose the Customer ID Choose the Order Type and Status Enterthe Date Enterthe Reference or Order number After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters 34 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING PTerence es moun hn LU rrency s s nercramy CCOUT E Ref A t c k From x Beneficiary A t Account DH D it it A Accepted Ey 10 00 RON 08 01 2013 He Hoan nnngm nein fond 3 Accepted By 80 00 RON 08 01 2013 the Bank 50 00 RO Ta pagi nisz Accepted By 50 00 RON 09 01 2013 the Bank SS Fide Accepted By 2 00 RON 09 01 2013 the Bank If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns Select the transactions you want to print and click on Print 3 5
52. the Syncronize option To synchronize a security device Select a security device Click on Synchronize Enterthe Security Code 1 and Security Code 2 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro 3 ALPHA BANK WEB BANKING ironize Security Device Security Device Alias Security Device serial number Security code 1 Security code 2 Synchronize Cancel After filling in the fields click on Synchronize to initiate the operation Security Device Synchronize Verification Security Device Alias Security Device serial number Security code 1 Security code 2 Confirm If you are sure that all data is correct click on Confirm or click on Cancel to cancel the transaction Security Device Sync The security device was successfully synchronized Security Device Alias Security Device serial number Security code 1 Security code 2 test Synchronize Another Security Device To delete a security device Select a security device Click on Delete Security Device Alias Security Device serial number Available since 01 07 2013 Click on Delete to initiate the operation For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING Security Device Deletion Verification Security Device Alias Se
53. tion Date From dd mm yyyy 13 09 2013 Initiation Date To dd mm yyyy Fi 8 09 2013 Exceeded Date Change Date Revoke Signature Reinitiate rejected transactions To search for a transaction Choose the Customer ID Choose the Order Type and Status gt Choose the Date After filling in all filters click on Search and the results will be displayed in a table or click on Clear to reset the filters CUL rde n Order Order v Er m View RON ACER By nn 2013 09 18 View Payments the Bank one ice 12 24 44 0 Modify RON Accepted By 1 100 00 RON 2013 09 18 View Payments the Bank 14 11 22 0 Modify RON Accepted By rues 2013 09 18 View j Payments the Bank HAE RE 14 16 50 0 Modify RON Accepted By TS 2013 09 18 View f Payments the Bank 1 SERAN 14 17 13 0 Modify If the returned results are numerous you can sort the results by many filters by clicking on the name of the table s columns Click on View Modify if you want to view detailed information about a transaction 30 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING RON Payments Verification as of 03 01 2013 Reference Status Processed Liquidated Mode of Transfer RON Payments Transaction Details Ordering Party Details Customer From the account Currency RON Alias Branch AGENTIA HOWARD JOHNSON Beneficiary Details Name Be
54. tion is given by the confirmation screen TD Redemption Details as of 18 09 2012 TD Redemption Details Deposit Details Deposit Product Term deposit 1 week Redemption Instructions TD Account No Maturity Date 24 09 2013 Redemption Details Current Deposit Amount 100 00 EUR Current Interest Rate 1 0 Interest Amount 0 00 EUR Account to transfer Termination Date 18 09 2013 Audit Details User Id Date Version Authorization Number Status 2013 09 18 15 25 59 0 Initiated Redeem Another ATTENTION After confirming the transaction access the Pending Authorizations module and authorize the transaction so it can be sent for processing OBSERVATION Term deposit redemptions are available every working day from 7 00 a m to 7 00 p m 43 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 3 7 3 View Term Deposit View Term Deposit menu allows you to view the term deposits opened at Alpha Bank Romania Term Deposit View as of 09 01 2013 Term Deposit View Ordered through IB C All Deposits Select Customer All v To view a term deposit Choose the Customer Select Ordered through IB if you want to view only term deposits set up through Alpha Click or All Deposits gt Choose the Status of the term deposit You can choose to view active or closed deposits Ent
55. unt 46 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 4 PENDING AUTHORIZATIONS 4 1 Pending Authorizations 4 1 1 Pending Authorizations Pending Authorizations menu allows you to authorize or reject the transactions made through Alpha Click Pending Authorisations summary as of 18 09 2013 Term Deposit Initiate Utility Payment to other banks Credit Card Recharge ROM Payments File Upload FCY Payments Own Account Transfer ROM Payments Term Deposit Redemption Utility Payment in Alpha Bank To authorize reject a transaction you must first select the transaction type for instance RON Payments Own Account Transfer etc After selecting the transaction type a list of all transactions from that category that need authorization will be displayed RON Payments as of 18 09 2013 Search Criteria Customer Order status Initiator All All v All Reference Initiation Date From Initiation Date To i ii 17 09 2013 12 34 45 0 Initiated 100 00 RON 1 a 17 09 2013 12 34 46 0 Initiated 100 00 RON 1 E 18 09 2013 12 24 44 0 Initiated 100 00 RON 1 Reason for rejection Authorize Selected Reject Selected There are two methods of authorizing or reject transactions 1 Simple Authorization Rejection use this method when you want authorize reject a transaction gt Click on Authorize Reject button
56. ween same currency accounts you need to fill in the field Narrative the reason why you are making the transfer gt Enter the Amount and select the Currency For foreign exchanges choose the Rate Type You can make foreign exchanges at the Bank s standard rate or at a negotiated rate For negotiated foreign exchanges you need to enter the rate provided by the Bank at Limited Rate f you want to save the transaction as a template select Save as a Template and enter a name for it Later you can find it in Templates menu and initiate new transactions After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 17 For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKIMG Own Account Transfer Verification as of 09 01 2013 Transaction Details Ordering Party Details Client Alias Currency RON Account Number Branch AGENTIA HOWARD JOHNSON Destination Account Detail Alias Account Number Currency EUR Branch AGENTIA HOWARD JOHNSON Payment Details Transfer Amount 100 00 RON Currency RON Exchange Rate Type Limited Quoted Rate Execution Date
57. y for six months After the password expires you are forced to change it THE PASSWORD IS STRICTLY CONFIDENTIAL AND MUST NOT BE REVEALED TO ANYONE For more details regarding Alpha Click you can contact us at 0800825742 40 21 455 9999 for international calls or at supportib alphabank ro ALPHA BANK WEB BANKING 1 2 Security Device Management Security Device Management menu allows you to view and manage your security devices Security Devices Availabl Your security devices are displayed below If you want to add new or modify an existing security device please follow the instructions available here Status Available since Enabled 01 07 2013 Enabled 01 07 2013 Add New Security Device diii Synchronize To add a new security device Click on Add New Security Device Enter the Security Device Alias a nickname for an easier identification of the device Security Device serial number the 12 characters serial number on the back of the device Security Code the six digits code generated by the security device PIN Code the 5 character code received from the Bank Adding New Security Device Security Device Alias Security Device serial number Security Code PIN Code Activate Security Device After filling in the fields click on Activate Security device to initiate the operation Security Device Addition Verification Security Device Alias Security Device serial number Security Code If you are sure t
58. yments Initiate as of 03 01 2013 Transaction Details Ordering Party Details Currency RON Alias Branch AGENTIA HOWARD JOHNSO Balance Available Beneficiary Details Name look up Beneficiary Address FIC SSN Beneficiary IBAN Bank Name ALPHA BANE ROMANIA 2 A Payment Details Order No Urgent C Amount Currency Value Date i Pay Now E Fay Later 05 01 2013 dd mm yyyy EH Payment Details Template Details Save as a Template Private Template Template Id indicates mandatory fields To make a RON Payment Choose the Customer and the ordering Account After choosing the account click on Balance Available to check the available balance Enter beneficiary details Name Address FIC SSN IBAN Bank Name If the beneficiary has been used in Alpha Click before click on Look up to find it Enter payment details Order number Amount Value Date Payment Details f you want to save the transaction as a template select Save as a Template and enter a name for it Later you can find it in Templates menu and initiate new transactions After filling in the fields click on Initiate to initiate the transaction Verify the data you introduced and if the data is incorrect click on Change or click on Cancel to cancel the transaction i Alpha Bank does not impose a daily maximum amount for the transactions performed through the Online Banking Service regardless of their number 21 For more details regarding

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