DPH-140S SIP Phone Quick User Guide
Contents
1. a ven Seira Ea Choose PPPoE if your ISP uses PPPoE Most DSL users use PPPoE PPPoE ID PPPoE ID username provided by your ISP PPPoE Password PPPoE password DNS Server DNS address provided by your ISP 7 7 Network Setting Static IP pe Prone Seige cu mena Log Bosh Line ey Sena co Reman Syner Choose Static IP network setting if all Wide Area Network IP is provided to you by your ISP IP Address IP address assigned to you by your ISP Router IP Router IP address Subnet Mask Subnet mask adress DNS Server DNS server address provided by your ISP NOTE RESTART the system for new settings to take effect after you modify the IP address 78 SIP Setting SIP Phone Setting Registrar Server and Outbound Proxy Server DPH 140S VolP Phone Session Initiation Protocol SIP is the most popular Voice over IP standard It enables two or more people to make phone calls share multimedia and make multimedia conference over the internet Please have an administrator setup these settings for you or obtain this information from your SIP service provider SIP Phone Port Number Registrar Server Domain Name IP Address Registrar Server Port Number Authentication Expire Time Outbound Proxy Domain Name IP Address Outbound Proxy Port Number SIP phone port number Registrar server domain name or IP address Registr2. DPH 140S SIP Phone Quick User Guide Version 1 0 DLink 610 611 612 613 614 6 15 616 6 17 68 TABLE OF CONTENTS INTRODUCTION PACKAGE CONTENT LIST OF FIGURES SUMMARY OF KEY FUNCTIONS CONNECTING THE IP PHONE IP PHONE SETUP MENU SUMMARY DispLay NAME ADSL DHCP Dynamic Host CONFIGURATION PROTOCOL DNS Seeves IP SNTP SERVER IP Do Nor Disrun CF CALL FORWARD UNCONDITIONAL CF CALL romvagD Use Busy CF CALL FORWARD NO ANSWER ANONYMOUS CALL ANONY CALL REI ANONYMOUS CALL RESECTION RINGING TYPE MAC ADDRESS Version LANGUAGE SELECTION TIME FORMAT VOLUME ADJUSTMENT 6 181 Ringer Volume 6182 Speaker Volume 6183 Handset Volume 70 USING THE CONFIGURATION MENU TJ ACCESSING CONFIGURATION MENU 72 WEB LOGIN SETTING 73 MANAGEMENT SETTING RESTORE FACTORY SETTING TA MANAGEMENT SETTING FIRMWARE UPDATE 73 Network SETTING DHCP 76 Network SETTING PPPOE 77 Network SETTING STATIC IP 78 SETTING SIP PHONE SETTING REGISTRAR SERVER AND OUTBOUND PROXY SERVER 79 SIP SETTING OTHERS 70 Account SETTING 711 STUN SETTING STUN SERVER SETTING SETTING 712 Voice SETTING AND QoS DLink 713 PHONE SETTINGS PHONE SETTING n 714 PHONE SETTING TIMER n 715 CALL TRACING LOG 25 716 PHONE Book 25 717 26 718 Live KEY SETTINGS 719 RESTART SYSTEM 28 30 OPERAT
3. Disturb Call Waiting Anonymous Call Anonymous Call Reject Call Forward Phone Setting Timer Reject all incoming calls Enable or disable call waiting 1E DISABLE is selected full URI and name are sent to the receiver s phone when the user makes a phone call The URI and name of the caller are displayed on the receiver s phone When Full URI is selected only user name is displayed on the receiver s phone when the user makes a phone call When Display Name is selected only name is displayed on the receiver s phone when the user makes a phone cll Select Enable to reject anonymous calls Click No Answer to enable call forward to another number when no one answers the phone after 180s default The timer can be changed from 600s Refer to section 7 14 to change the timer Click Busy to enable call forward to another number when user is busy on the phone Click Unconditional to transfer all incoming calls to another number Enter the call forward number on the text FP Reeg 1 ESO DICITUR poU m rm Toreo Aor Tint iti TIC TES to pee Tne 7 Duct NTP Recycle NTP recycle time n Inter Digit The time interval that the IP phone waits to detect the end of DTMF digits No more digits are accepted after this period and the phone begins to dial Ori
4. Ox is the speed dial number 26 748 Line Key Settings _ Management Network Sena SP recount setings C Prone Site can Tracing Log Glan Oow Phone Book prem Speedo cac Line Key Settings allows the user to customize line keys as line one touch dial Refer to section 8 11 for one touch dial info Key Type Select local multiline key M2 M10 as line or one touch dial function Telephone Number Enter the phone number when key type selects to one touch dial function n 749 Restart System Click Restart to update all the modifications DLink 8 0 OPERATING THE PHONE 31 Dialing IP Address 1 ar press SPEAKER bution 2 Dial IP address For example dialing 1920681051 DOLY DODO WOOD 3 CO or wait unti the timer expires to dia 12 SIP Number Note You have to register with SIP server to use SIP number 1 niae or press SPEAKER bution 2 Dial SIP number For example dialing DEDO ar wait wati the timer expires DLink 82 Speed Dialing 1 or press SPEAKER buton CE 2 Dial Speed Dial numba For example dialing speed dial number f GOT 23 Answering a Phone Call Note The CANCEL key may used to reject a eall When phone ings 1 or press SPEAKER bution Switching to Anothe
5. tones in total m T EE NOTE At this point you may save the settings and exit The next two sections explain how to obtain the MAC address and firmware version Press to exit menu When asked t save ar cancel pres CO to SAVE DLink 614 MAC Address This menu displays the MAC address User cannot modify MAC address Press MAC address is displayed on the screen 645 Version Version menu displays the firmware version You cannot modify the version number Press gt Firmware version is displayed on sereen 6 16 Language Selection The VolP Phone model no DPH 1408 supports two languages Japanese and English Press followed by 1 e oe so select the preferred language Press when done 617 Time Format You may select the 12hr or 24hr time format Hp Pros fotlowed by C2 the or LP to select the time format Press 1 when done DLink 6 18 Volume Adjustment 6 18 1 Ringer Volume While the handset is in place Pres increase the ringer volume and to decrease the ringer volume 6 18 2 Speaker Volume While the handset is in place Press Press increase the speaker volume und to decrease the speaker volume 6 18 3 Handset Volume Pick up the handset and press to increase the volume or pres
6. ADSL Dialup 1 Pres use CP wo select ENABLE Pes Enter the ADSLID 0 Bes T Enter ADSL password DISABLE ADSL Dialup Press Press DISABLE 64 DHCP Dynamic Host Configuration Protocol DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different place in the network If your ISP provides static IP address you must disable DHCP and enter the IP address provided ENABLE DHCP 1 Press Pes Y IP address automatically acquired DLink Press Subnet mask automatically acquired Press Router IP automatically acquired DISABLE DHCP 1 Use or 7 toset DHCP to DISABLE Press Enter the IP address DLink 3 Press gt Enter the subnet mask Press Enter the router IP address 061 063 082 019 65 DNS Server IP The domain name system DNS is the way that Internet domain names are located and translated into Internet Protocol addresses There is probably a DNS server within close geographic proximity lo your ISP that maps the domain names in your Internet requests or Forwards them to other servers in the Internet ms T Enter DNS server IP 66 SNTPServer IP Simple Network Time Protocol SNTP is a pro
7. ING THE PHONE 8 1 m BII IP Address 29 812 SIP Number 29 32 DIALING 30 83 ANSWERING A PHONE CALL 30 84 SWITCHING TO ANOTHER LINE 30 85 Mure 30 36 TRANSFER s 37 E 871 Last Dialed Number 31 872 Through Call History 31 ONHoLD 32 89 CALL FORWARDING 32 8 10 CALL WAITING INTERNAL EXTERNAL 32 ONE Tovcu Dist 32 8 12 THREE WAY CONFERENCE 90 USING THE PHONEBOOK 9 1 DIALING FROM THE PHONEBOOK M 92 SrowiNG A NUMBER M 93 EprsGA NUMBER M 94 DELETING A NUMBER 35 100 TROUBLESHOOTING DLink 1 0 INTRODUCTION Voice over IP also known as Internet Phone is a technology that allows anyone to make a telephone over the Internet This is a quick user guide for the DPH 140S SIP Phone It is intended to help you configure the telephone and have it ready to run within a few minutes Please follow the user guide carefully as troubleshooting the telephone can be very difficult and time consuming 2 0 PACKAGE CONTENT The following materials are included in the package Please check the package to ensure that all the materials are listed below Contact your supplier immediately if an item is missing Ethernet Cable 1 8 metre Power Adaptor SV DC m Wall Mount DLink 3 0 LIST OF FIGURES Diagram for D Link IP Phone Model DPH 1408 1 2 x 16 Characters LCD Display Q Menu 10 Phone Boo
8. N is Address enabled UPaP Enable or disable universal plug and play Some NAT supports UPnP so STUN is not required and must be disabled 7 12 Volee Setting and QoS T E Dp falco Codec Voice Compression Algorithm priority settings Select from the most used codec to the least used codec n RTP Packet Length vaD DTMF Method Voice TOS VLAN VLAN Priority VLANID Real Time Transfer Protocol RTP packet length VAD detects voice activity and adjusts the signal to a target power level It ensures that background noise or echo does not get amplified to the target power level Select the tone method for IP phone Sets the type of service for this Internet datagram Enable or disable virtual LAN Set the virtual LAN Priority Virtual LAN ID 743 Phone Settings Phone Setting Enem Typa Rated Boates Oro nite renis taun Esay Recall you can only enable or disable call forwarding from the IP phone MENU key With the web browser you can enter the forwarded phone numbers in the Phone Setting menu Tone Setting Ringer Type Hold Tone Select the tone for particular country Select the type of ring 1 104 Select melody or tone when HOLD key is pressed Do Not
9. access redial menu Ta Hold Place the person on the other Tine on bold 19 On Hold Indicator Tadicates that the person on The other ine is curently placed on hold D Link 5 0 CONNECTING THE IP PHONE Connect the IP Phone as shown a below Wide Area Network Internet Cable xDSL Modem of 24 Routee HUB Power Adapter Ethernet Cable 6 0 IP PHONE SETUP 61 Menu Summary eth MENU ey i novo Ja Ringing 2 3 4 Press the MENU key e DLink NOTE 1 If you made any modifications you may quit setup at any time by pressing gt save and exitar gt to quit without saving The phone will automatically exit the menu screen if there are no inputs from the user NOTE 2 Use left and P right arrow on the direction pad to select ENABLE or DISABLE NOTE 3 Left arrow key can be used as Backspace key 62 Display Name Press Enter the display name 63 ADSL Dialup Some Intemet Service Provider mostly ADSL uses PPPoE which requires that the user enter an ID and a password to access the Internet In this case enable ADSL DIALUP and enter the PPPoE ID and PPPoE password ENABLE
10. ane aed 6 Enerihe new hone number and press OS e Pes OK C wo save and override the previous name and phone number 34 Deleting a Number MERET C i oc 2 mea cuite sane yon vent B iu lt gt aui 4 saecr serete and pessOK 5 sgainn the new be 3s DLink 10 0 Troubleshooting The following troubleshooting information can be used to help solve most common problems QUESTION RECOMMENDED ACTION There are no DIAL tone T Check if there are any loose connections Nothing is displayed on the LCD sereen T Check i power cord is connected properly 2 Check if there is 120V AC coming from the power outlet Tow to update Firmware I IP Phone automatically updates firmware when it powers up while connected to the internet Why can t T dial my friend s IP number T Check Registrar Server Domum Name adie nd Outbound Proxy Domain Name P Address under SIP Settings in Configuration Menu Make sure you have the right Name oc IP Address 2 Check the LCD display on name or number displayed on the screen If the name or our phone to see if there is a number is not displayed use a web browser and access the configuration menu Make sure that the Registrar Server Domain Name IP Address is correct 3 Check the register status under SIP Account Settings in the config
11. ar server port number The time that the phone waits to connect to the SIP server after the user dialed a number If still not connected the phone will disconnect and redial Outbound proxy domain name or IP address Outbound proxy port number 79 SIPSetting Others essien Ter 100 Tus pem Osa Session Reishee OVAC OUAS Season Method invite C Upau This section is for network administrators Session Timer Media Port Prack Session Refresher Session Timer Method UDP TCP The time interval in which the phone periodically refresh SIP sessions by sending repeated INVITE requests These INVITE requests allow the user agent or proxies to determine the status ofthe SIP session Real time Transport Protocol port number Provides end to end transfer of data with real time audio rack ensures that media information is exchanged and that network checks before connecting the eall Select Enable for a more reliable connection Select None to disable SIP session timer support Select UAC to initiate SIP request Select UAS to receive SIP request and then return a response Select SIP request method Default method is Invite Select SIP signal transmission method Default method is UDP 740 SIP Account Setting mem ae neon EI 50107525 st
12. ersation 1 Preas the ashing local mune key MI C CO m pickup molle iconing cll The fis automaticaly placed on hoi 2 Pres the ashing local maine key MI gt to MIO 2 of the first calle to retrieve the again One Touch Dial While one of local multiline key M2 setting MIO selects as one touch dial function from web 1 Peste preprogrammed multiline ey M2 MIO ely o mae el DLink 8 12 Three Way Conference and call Person 2 Mee Pen A cup pose res hy iet ey 1 Pick up the handset nt to place Person on hold 3 Dahieenenionoc phone numberof Porson Band wait uni Person B picks up e phone nt sah Pies RR ww begin ny conference a Person B DLink 9 0 USING THE PHONEBOOK Dialing from the Phonebook 1 Press the PHONE BOOK key phai b 2 ress tesco down the His sl the sume plage on he seen 3 PesOK 92 Storing a Number 1 Press and hold the PHONE BOOK key ame is displayed prie 2 era name ten ress OK Enter the number comespods tothe name and press OK PressOK again to save the phonebook 5 Repent Sep phone number 93 Editing a Number 1 Press the PHONE BOOK key to acces phonebook DLink 2 sni he ames delayed on th een T TES 4 sdeccmat ades OK aera sewn
13. ginating Not Accept The time interval that the caller s phone waits to establish If the receiver fails to answer the phone during this time interval the caller s phone will automatically disconnect Incoming No Answer The time interval that the receiver s phone will ring If the receiver fails to answer the phone during this time interval the phone will automatically disconnect Hold Recall The time interval that the caller is put on hold before the phone automatically disconnect Speaker OM The time interval that the speaker phone is on before turing off automatically due to inactivity TAS Call Tracing Log Call Tracing Log keeps record of all the phone activities This log is used by our engineers io roubleshoot hardware problems 746 Phone Book 140 VolP Phone Satins Side m EE E paste GEM MCA AES bans aee Phonebook menu allows the user to add modify and delete phone numbers add type in the name and number then click NEW to click modify delete Name Number Speed Dial add To modify delete select the name from the list and Name that you would like to add Phone number that corresponds to the name Doe In Speed dial numbers can be accessed from the IP phone Refer to section 8 2 for speed dial info Number 0x Speed dial phone number
14. ica Tov ane 78102525 po egere Ss Vesper Aces Astire Diese Display Hae DIT ostiis You may have up to 4 accounts ie the IP phone can receive up to four different phone numbers Default Account Account Active Display Name SIP User Name Authentication User Name Authentication Password Register Status When you dial a number the default account is used to dial User Name of default account is displayed on the receiver s IP phone Enable or disable this account Display name on the IP phone User name Name used to access SIP server User password to access SIP server Displays if the current phone is registered or unregistered with SIP server an Stun Setting Stun Server Setting UPnP Setting ten tings Osi seme d 09 Prone Senge Ter Setup STUN and UPnP if VLAN see 7 12 is set to ENABLE STUN Simple Traversal of User Datagram Protocol Through Network Address Translators is protocol that allows applications to determine the types of and firewalls are in between them and the internet STUN also provides the ability for applications to determine the public IP addresses allocated to them by the NAT STUN Domain Name TP Enter STUN domain name or IP address if STU
15. k 10 Speed Dial 12 Cancel 4 Control Pad 13 Voice Message Indicator PC owy Conference 14 Voice Message 6 Loci 15 D 16 Transfer 17 RedialCall rasa History lt d 18 Hold MAL a Speaker Phone 19 Mat Indicator DLink 4 0 SUMMARY OF KEY FUNCTIONS Keys Funct TH TCD Display Displays mien time Took name phone number call as Men Access the phone menu WOK Confirm siting change exi menu dial save changes y Control Pad Backspace scroll up or down select enable or disable VE Way Conference Enable Sway conference Local Switch 1o diferent Tines Numeric Keypad numberfalphabet characters Speaker Phone Enable user to use the phone without using the handset 1 Speaker Phone Indicator Tndicates that phone is currently ta speaker phone mode Phonebook Access the phonebook TTD Speed D Access the sped dial menu 13 Cancel Deny changes cancel phone calls ignore phone call 13 Voice Message Indicator Indicates that there iva voice message 13 Voice Message a mess y Disable user s handset microphone so thar the person on the other line can not hear anythi 6 Transfer Transfer the person on the other Tine to another number 17 Redil Call History Redial ast dialed number
16. ly Remote Config Password Remote password to access the configuration menu from VolP software You may download this software from your supplier s website Default password is 1234 73 Management Setting Restore Factory Setting Press Restore button to restore the default setting dm Click on Management Select Restore Factory Setting and the above sereen will display on the Restore Factory Setting Restores all the settings back to factory default settings 74 Management Setting Firmware update p EU em pe 1 prd a eats Smee Eau mco FTP server login ID login password and firmware filename are preset when you purchase the phone These are required to download and update the firmware FIP Server FTP Server address Login 1D Login ID provided by your supplier Login Password Login password provided by you supplier Firmware Filename Updated firmware filename Do not change the file name unless specified by your supplier 75 Network Setting DHCP Mene Seg Ose sonra oenas p Vice tre 9 Select DHCP if you have cable internet DHCP Server Dynamic Host Configuration Protocol DHCP Server adress This IP address information is obtained automatically from your ISP DNS Server DNS address is provided by your ISP 76 Network Setting PPPOE Es p Tannau p
17. r Line While having a conversation 1 Press the flashing local multiline key MI to MIO C to switch to another line Mute 4 While mute is activated sound from the caller can be heard from your speaker but your sound can t be heard by the caller While having a conversation 1 mesa stu You nay pet Mule key again to esume convent DLink Not Call Transfer While having a conversation S 1 rem Transfer on the other Tne on hol 2 it tha IP dates or the extension number where you ik he alo be 3 Press Transfer to transfer cal To return to idle mode press CANCEL key 7A Last Dialed Number 1 Scr pres SPEAKER bution 2 ress Rea wo ial the fst ded uber 872 Through Call History 1 ress Reda Do nti the handset when you press 2 again to cyte trough the led mite an recived call 3 Press DOWN key Y to scrolt down the dled mised or ecived its uni the nueberisdoplajed onthe sxe 4 Pres LEFT C or RIGHT key to show the detail information of call DLink 5 Pickup the handset or press OK On Hold While having a conversation 1 preston Press HOLD agaia to reuse convertion 89 Forwarding Please refer to IP Phone Setup and Web Browser Configuration section to setup call Jorwarding 8 10 Call Waiting Internal External While having a conv
18. s to decrease the volume 7 0 USING THE CONFIGURATION MENU The configuration menu can be accessed using web browser Some advanced functions such as Unconditional CF User Busy and CF No Answer must be setup from the web browser 7A Accessing Configuration Menu Open the web browser Ge Iemet Sick gt 21 the IP Address of the phone c GOTH HT followed by 9999 IP address is provided by your Internet Service Provider ISP If your ISP supports DHCP you may obtain the IP address from you phone Press MENU and scroll down to IP address Enter User Name and Password leave a User Name and Password blank if you ff reme mn are installing the phone for the first time Click OK 72_Web Login Setting User Name Configuration menu login name Password Configuration menu login password NIP Server IP Network Time Protocol NTP is a protocol used to help match your system clock with an accurate time source eg atomic clock server Itis good practice to have all your networked computers synchronized with one server Time Zone Select your time zone If U area click the check bos is daylight saving in your TFTP Server Enable or disable TFTP server allow transfer of files from a computer to the IP phone FIP Client Enable or disable IP phone to download files from FTP server and update the firmware automatical
19. tocol used to help match your system clock with an accurate time source I you do not know your SNTP Server IP please ignore this section SNTP Server IP address can be either URL or IP Press Enter SNTP server IP or URL DLink 67 DoNot Disturb This setting allows the user to reject all incoming phone calls ms T ue CU or OP w select ENABLE or DISABLE 68 CF eall forward Unconditional Enable CF Unconditional to forward all the incoming calls to another number Otherwise set to disable You will need to use a web browser to input the forwarded phone number Refer to section 7 0 for more information on call forwarding Pee T 69 CF call forward User Busy Forward all the incoming calls to another number when user is busy on the phone Pres te a roster ENABLE or DISABLE 6 10 CF call forward No Answer Forward all incoming calls to another phone number after certain numi Press use CMU or select ENABLE or DISABLE DLink 611 Anonymous Call Enables the caller user t hide the name and phone number from the receiver Press Use or LP toselect ENABLE or DISABLE 612 Anony Call Rej Anonymous Call Rejection Reject any anonymous incoming calls Do ssi ENABLE oe DISABLE 613 Ringing Type Select the ring tone There are four ring
20. uration menu from web browser If your status is Unregistered it means you do not have a SIP account Contact your SIP service provider to get an account Why Est my firmware updating I Your IP phone automatically detects for new firmware When you unplug the power IF new version is available the phone will automatically update the firmware 2 Check if FTP address is correct 36 D Link 3 Check with your supplier if firmware filename is correct T accidentally sei DSL enable and now the phone docs not boot up T Unplug the power cord Trom the IP phone Wait 2 seconds and plug the power cord buck in the IP phone Press and hold MENU key The system should bypass boot up and go straight into phone setup menu Modify the phone setting and make sure you save it before you exit do T get Can t Upgrade screen when I click Submit in the configuration T Make you exi setting mode phonebook menu speed dial before you click Submit in the configuration menu 37 DLink
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