4.2.2. Error Code and Troubleshooting
Contents
1. Copyright 1995 2013 SAMSUNG All rights reserved 4 41 4 Alignment and Troubleshooting gt Error Code C1 1110 C1 1120 C1 1144 C1 1150 C1 1160 C1 1170 gt Error message Prepare new toner Prepare new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner End of life Replace with new toner cartridge gt Symptom The remaining toner cartridge is less than 10 The toner cartridge is at the end of its life gt Troubleshooting method A NOTE These errors are for M3375 3875 4075 Check the life remaining of the toner cartridge If its life is at the end turn the machine off and replace the toner cartridge with new one gt Error Code C1 1310 C1 1411 gt Error message Error C1 1310 Toner Failure C1 1310 Install toner again Toner Not Installed Toner cartridge is not installed Install it gt Symptom The toner cartridge is not installed gt Troubleshooting method A NOTE These errors are for M3375 3875 4075 1 Turn the machine off then on 2 Open the front cover 3 Check if the toner cartridge is installed If yes remove and reinstall it 4 If the problem persists replace the toner cartridge with new one 4 42 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C1 1512 gt Error message Toner Not Compatible Toner cartridge is not compatible Check guide gt Symptom T2. JC44 00197A e SMPS JC44 00095D 110V JC44 00096D 220V Fuser Unit JC9 01023A 110V JC91 01024A 220V 4 66 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code U2 1112 U2 1113 gt Error message Error U2 1111 Turn off then on Error U2 1113 Turn off then on gt Symptom LSU Motor does not work normally gt Troubleshooting method 1 Execute the LSU motor test in EDC mode Check LSU motor operation sound 2 Ifthere is no sound remove the right cover Check if the LSU harness is connected on the main board properly picture 1 3 YN If it is OK remove the top cover Check if the LSU harness is connected on LSU board properly picture 2 3 4 Check if the LSU harness is defective picture 4 5 Reconnect the LSU harness and then execute the LSU motor test again 6 Ifthe problem persists replace the LSU C97 04065A 7 Ifthe problem persists after replacing LSU replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 67 4 Alignment and Troubleshooting gt Error Code U3 3113 U3 3313 U3 3314 U3 3413 U3 3513 U3 3514 gt Error message Original paper jam Original paper jam inside of scanner Remove jam gt Symptom A document jam was detected in the ADF unit gt Troubleshooting method 1 Remove the jammed paper from ADF unit 2 Ifthe error persists turn the machine off then on 3 I
3. This error is for M3320 3820 4020 1 Open the front cover 2 Remove the toner cartridge and imaging unit 3 Ifthe imaging unit is not a Samsung genuine imaging unit replace with new one gt Error Code C9 1112 gt Error message Replace pickup roller Replace with new tray 1 pickup roller gt Symptom Tray pick up roller is worn out gt Troubleshooting method 1 Remove the tray 1 cassette 2 Remove the duplex unit 3 Pull the small tap down then release the pick up roller C73 003404A Refer to 3 3 17 Copyright 1995 2013 SAMSUNG All rights reserved 4 47 4 Alignment and Troubleshooting gt Error Code C9 1115 gt Error message Replace retard roller Replace with new tray 1 retard roller gt Symptom Trayl reverse roller is worn out gt Troubleshooting method 1 Remove the tray cassette 2 Remove the reverse roller C90 01032A Refer to 3 3 22 4 48 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C9 1122 gt Error message Replace pickup roller Replace with new tray 2 pickup roller gt Symptom Tray2 pick up roller is worn out gt Troubleshooting method 1 Remove the Tray 2 cassette 2 See the bottom of the SCF Unit 3 Pull the small tap down then release the pick up roller JC97 02259A Refer to 3 3 23 5 gt Error Code C9 1125 gt Error message Replace re
4. 10 gt Error message Paper Jam in MP tray gt Symptom The jammed paper has occurred in the MP tray gt Troubleshooting method 1 Clear the jammed paper Refer to 4 1 3 If the problem persists check the following 2 Turn the machine off 3 Remove the right cover 4 Check if the MP Unit connector is connected properly 5 Remove the MP Unit Refer to 3 3 19 6 Check if the MP rollers are worn out If necessary replace the defective roller or MP unit 4 56 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code M1 5112 M1 5113 M1 5120 gt Error message Paper empty in tray 1 Paper is empty in tray 1 Load paper All Tray Empty Paper is empty in all tray Load paper gt Symptom There is no paper in the tray1 Actuator Paper Empty or photo sensor is defective gt Troubleshooting method 1 Load the paper in the tray1 If the problem persists check the followings after turning the machine off 2 If the Actuator Paper Empty C66 027624A is defective replace it Refer to 3 3 21 3 Ifthe photo sensor 0604 001393 is defective replace it Check if the connector is connected properly Empty Actuator Feed Feed Roller 4 Ifthe problem persists replace the main board Copyright 1995 2013 SAMSUNG All rights reserved 4 57 4 Alignment and Troubleshooting gt Error Code MI1 5612 M1 5712 gt Error message Paper empt
5. 4 Alignment and Troubleshootin 4 2 2 Error Code and Troubleshooting Messages appear the Easy Printer Manager window or on the control panel to indicate machine status or errors Refer to the tables below to correct the problem A NOTE Some messages may not appear on the display depending on the options or models Error Message Troubleshooting Page Error A1 1110 Motor Failure A1 1110 Turn off then on Call for service if the problem persists Prepare new toner Prepare new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner End of life Replace with new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner End of life Replace with new toner cartridge Error C1 1310 Toner Failure C1 1310 Install toner again Toner Not Installed Toner cartridge is not installed Install it Toner Not Compatible Toner cartridge is not compatible Check guide Error C1 1710 Toner Cart Failure C1 1710 Call for service Error C1 1711 Toner Cart Failure C1 1711 Call for service Error C1 1712 Toner Cart Failure C1 1712 Call for service Prepare new toner Prepare new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner End of life Replace with new toner cartridg
6. 5 ae e Cover Open Switch Copyright 1995 2013 SAMSUNG All rights reserved 4 63 4 Alignment and Troubleshooting gt Error Code 3 3122 gt Error message Scanner Locked Scanner is locked Press Stop button gt Symptom Scanner lock error has occurred CIS does not move gt Troubleshooting method 1 Check if the CIS unit is moving when power on 2 Check if the flat cable is connected to the CIS unit properly Re connect or replace the cable 3 Ifthe CIS is defective replace it 4 Check if there is any defective part in the scanner unit Gear Belt Motor etc 5 Ifthe problem persists replace the main board gt Error Code 84 2111 84 2112 gt Error message Memory Full Fax memory is almost full Print or remove received fax job Memory Full Fax memory is full Print or remove received fax job gt Symptom The fax memory is almost full gt Troubleshooting method 1 Print or remove the received fax job in Secure Recieve 4 64 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code S6 3123 gt Error message Network Problem IP Conflict gt Symptom IP address conflicts with that of other system There is no response when checking the ping test gt Troubleshooting method Change the machine s IP address e Set up the IP address in this order Network gt TCP IP IPv4 gt STATIC e Incase of DHCP or Bootp reboot the ma
7. ailure S1 2411 Turn off then on Call P 4 62 for service if the problem persists 1 4210 Error 81 4210 Video System Failure 81 4210 Turn off then on Call P 4 62 for service if the problem persists S2 4120 Door is open Close it P 4 63 M1 5120 All Tray Empty Paper is empty in all tray Load paper P 4 57 U1 2315 Error U1 2315 Fuser Unit Failure U1 2315 Turn off then on Call P 4 66 for service if the problem persists U1 2320 Error U1 2320 Fuser Unit Failure U1 2320 Turn off then on P 4 66 for service if the problem persists U1 2330 Error U1 2330 Fuser Unit Failure U 1 2330 Turn off then on P 4 66 for service if the problem persists U1 2334 Error U1 2334 Fuser Unit Failure U1 2334 Turn off then on P 4 66 for service if the problem persists U1 2340 Error U1 2340 Fuser Unit Failure U1 2340 Turn off then on P 4 66 for service if the problem persists U2 1112 Error U2 1112 LSU Failure U2 1112 Turn off then on Call for service P 4 67 if the problem persists U2 1113 Error U2 1113 LSU Failure U2 1113 Turn off then on Call for service P 4 67 if the problem persists U3 3113 Original paper jam Original paper jam inside of scanner Remove jam P 4 68 U3 3313 Original paper jam Original paper jam inside of scanner Remove jam P 4 68 Copyright 1995 2013 SAMSUNG All rights reserved 4 39 4 Alignment and Troubleshootin U3 3314 Original paper jam Original paper jam inside
8. bleshooting gt Error Code 1 2411 gt Error message Error S1 2411 HDD System Failure 1 2411 Turn off then on Call for service if the problem persists gt Symptom HDD installation is abnormal HDD is defective gt Troubleshooting method 1 Turn the machine off then on 2 Ifthe problem persists turn the machine off 3 Check if the HDD cable is connected correctly 4 Ifthe HDD is defective replace it gt Error Code 1 4210 gt Error message Error S1 4210 Video System Failure S1 4210 Turn off then on Call for service if the problem persists gt Symptom Fax communication error has occurred gt Troubleshooting method 1 Turn the machine off then on 2 Ifthe problem persists turn the machine off 3 Check the harness connection between main board and fax board 4 Ifthe connection is OK replace the fax board 4 62 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code S2 4120 gt Error message Door open Close it gt Symptom Door is open or the cover open switch is defective gt Troubleshooting method 1 Check if the front door is closed correctly 2 Check if the rear door is closed correctly 3 Check if the connection between the main board and HVPS board is correct 4 Check if the cover open switch on HVPS board is operated properly If it is defective replace the HVPS board JC44 00197A Refer to 3 3
9. cartridge If its life is at the end turn the machine off and replace the toner cartridge with new one gt Error Code C2 1411 gt Error message Toner Not Installed Toner cartridge is not installed Install it gt Symptom The toner cartridge is not installed gt Troubleshooting method A NOTE This error is for M3370 3870 4070 1 Turn the machine off then on 2 Open the front cover 3 Check if the toner cartridge is installed If yes remove and reinstall it 4 If the problem persists replace the toner cartridge with new one 4 44 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C2 1512 gt Error message Toner Not Compatible Toner cartridge is not compatible Check guide gt Symptom Toner cartridge is not compatible gt Troubleshooting method A NOTE This error is for M3370 3870 4070 1 Open the front cover 2 Remove the toner cartridge 3 Ifthe toner cartridge is not a Samsung genuine toner cartridge replace with new one gt Error Code C2 1710 C2 1711 C2 1712 gt Error message Error C2 1710 Call for Service Error C1 1711 Call for Service Error C1 1712 Call for Service gt Symptom The machine can t detect the CRUM chip of the toner cartridge gt Troubleshooting method A NOTE These errors are for M3370 3870 4070 1 Open the front cover 2 Remove the toner cartridge 3 Check if the CRUM
10. chine to receive a new IP address gt Error Code 6 3128 gt Error message 802 1x Network Error gt Symptom The confirmation was requested for wired port the server has rejected The confirmation protocol is not the same or user information ID Password is wrong gt Troubleshooting method Check the setting up for 802 1x confirmation server e Re enter the server information and confirmation protocol e Re enter the user information Copyright 1995 2013 SAMSUNG All rights reserved 4 65 4 Alignment and Troubleshooting gt Error Code U1 2315 U1 2320 U1 2330 U1 2334 U1 2340 gt Error message Error U1 2315 Turn off then on Error U1 2320 Turn off then on Error U1 2330 Turn off then on Error U1 2334 Turn off then on Error U1 2340 Turn off then on gt Symptom The temperature control of fuser unit is abnormal gt Troubleshooting method 1 Turn the machine off Re install the fuser unit Then turn the machine on Is the error message is disappeared 2 Ifthe problem persists turn the machine off and remove the fuser unit Refer to 3 3 13 a Check if the fuser connector is connected properly b Check if the input voltage is normal c Check if the thermistor is twisted or contaminated and is in contact with the Heat Roller 3 After confirming continuity in the fuser connector and the problem still exists order an SMPS HVPS and Fuser Unit and install as is necessary e HVPS
11. d paper gt Symptom There is no paper in the tray2 Actuator Paper Empty or photo sensor is defective gt Troubleshooting method 1 Load the paper in the tray2 2 Ifthe problem persists turn the machine off and check the following 3 Ifthe Actuator Paper Empty is defective replace it 4 If the Photo Sensor 0604 001325 is defective replace it Check if the connector is connected properly Feed Sensor 5 Ifthe problem persists replace the SCF main board C92 02636A 4 54 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code M1 1110 gt Error message Paper Jam in Tray1 gt Symptom The jammed paper has occurred in the tray1 gt Troubleshooting method 1 Clear the jammed paper Refer to 4 1 3 If the problem persists check the following 2 While pushing the Paper Empty Sensor send the printing data Check if the pick up roller is rotating normally 3 Check if there is any obstacles in the paper path from Pick Up to Feed Sensor The feed roller should be especially checked Ti St aeons A soar Stead ae 4 Print out the Supplies Information Check the Tray 1 Roller Life and Tray Reverse Retard roller Life If the life came to the end replace the relative roller Pick up roller Reverse roller Copyright 1995 2013 SAMSUNG All rights reserved 4 55 4 Alignment and Troubleshooting gt Error Code MI1 16
12. e Toner Not Installed Toner cartridge is not installed Install it Toner Not Compatible Toner cartridge is not compatible Check guide Error C2 1710 Toner Cart Failure C2 1710 Call for service Error C2 1711 Toner Cart Failure C2 1711 Call for service Error C2 1712 Toner Cart Failure C2 1712 Call for service Prepare IMG Unit Prepare new imaging unit Replace IMG Unit Replace with new imaging unit Replace IMG Unit Replace with new imaging unit IMG Not Installed Imaging unit is not installed Install the unit IMG Not compatible Imaging unit is not compatible Check guide Replace pickup roller Replace with new tray 1 pickup roller Replace retard roller Replace with new tray retard roller Replace pickup roller Replace with new tray 2 pickup roller Replace retard roller Replace with new tray 2 retard roller Paper jam in tray 2 4 38 Copyright 1995 2013 SAMSUNG All rights reserved Error Code Al 1110 C1 1110 C1 1120 C1 1144 C1 1150 C1 1160 C1 1170 C1 1310 C1 1411 C1 1512 C1 1710 C1 1711 C1 1712 C2 1110 C2 1120 C2 1150 C2 1160 C2 1170 C2 1411 C2 1512 C2 1710 C2 1711 C2 1712 C3 1110 C3 1120 C3 1144 C3 1410 C3 1510 C9 1112 C9 1115 C9 1122 C9 1125 H1 1210 4 Alignment and Troubleshootin H1 1220 Tray 2 door is open Close it P 4 51 H1 1230 Error H1 1230 Input System Failure H1 1230 Check tray 2 P 4 52 connection 1 2411 Error 81 2411 HDD System F
13. fthe document jam occurs continually open the ADF cover top Check if the ADF pick up roller is contaminated or worn out Clean or replace it 4 If the pick up roller is OK check the followings a Check if the ADF motor is working normally b Check if the connector on the ADF joint board is connected correctly 5 Ifthe problem persists replace the ADF unit gt Error Code U3 4110 gt Error message Door of scanner is open gt Symptom ADF top cover is opened gt Troubleshooting method 1 Close the ADF top cover 4 68 Copyright 1995 2013 SAMSUNG All rights reserved
14. m inside of duplex gt Symptom A paper jam was detected in the bottom of duplex gt Troubleshooting method 1 Remove the jammed paper Refer to 4 1 3 2 Remove the contamination or obstacles in the paper path 3 If this jam error occur continually replace the duplex unit gt Error Code M3 1110 gt Error message Jam in exit area gt Symptom A paper jam was detected in the exit area gt Troubleshooting method 1 Remove the jammed paper Refer to 4 1 3 2 Check if there is any obstacles or contamination in the paper path If yes clean or remove it 3 Check if the exit roller rubber is worn out Replace the exit roller C93 003234A 4 Check if the exit sensor connector is connected properly If the connection is OK replace the exit sensor 4 60 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code M3 2130 gt Error message Output bin full Output bin full Remove printed paper gt Symptom The machine detected that the output tray has got full or the bin full sensor is defective gt Troubleshooting method 1 Remove the paper on the output tray 2 If the problem persists check the followings 3 Remove top cover 4 Check if the Bin full Sensor connector is connected properly Reconnect it or replace the Bin full sensor Refer to 3 3 20 Copyright 1995 2013 SAMSUNG All rights reserved 4 61 4 Alignment and Trou
15. of scanner Remove jam P 4 68 U3 3413 Original paper jam Original paper jam inside of scanner Remove jam P 4 68 U3 3514 Original paper jam Original paper jam inside of scanner Remove jam P 4 68 U3 4110 Scanner door open Door of scanner is open Close the door P 4 68 U3 3513 Original paper jam Original paper jam inside of scanner Remove jam P 4 68 4 40 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code A1 1110 gt Error message Error A1 1110 Motor Failure A1 1110 Turn off then on Call for service if the problem persists gt Symptom Harness or main BLDC motor or main board is defective OPC coupler in the toner cartridge or imaging unit has overloaded gt Troubleshooting method 1 Turn the machine off then on If the error persists refer to the following 2 Remove the right cover 3 Check if the motor connector on main board is connected properly Reconnect it 4 OPC coupler has overloaded After removing the toner cartridge imaging unit rotate the OPC coupler If there is any damage the OPC coupler can t rotate well Replace the toner cartridge imaging unit 5 Remove the left cover 6 Remove the main drive unit Refer to 3 3 14 7 The main BLDC motor is defective a Unplug the connector from the motor carefully b Replace the main BLDC motor JC3 00075A with new one 8 Ifthe problem persists replace the main board
16. oner cartridge is not compatible gt Troubleshooting method A NOTE This error is for M3375 3875 4075 1 Open the front cover 2 Remove the toner cartridge 3 Ifthe toner cartridge is not a Samsung genuine toner cartridge replace with new one gt Error Code C1 1710 C1 1711 C1 1712 gt Error message Error C1 1710 Toner Cart Failure C1 1710 Call for service Error C1 1711 Toner Cart Failure C1 1711 Call for service Error C1 1712 Toner Cart Failure C1 1712 Call for service gt Symptom The machine can t detect the CRUM chip of the toner cartridge gt Troubleshooting method A NOTE These errors are for M3375 3875 4075 1 Open the front cover 2 Remove the toner cartridge 3 Check if the CRUM terminal is contaminated Clean it 4 Ifthe toner cartridge is not a Samsung genuine toner cartridge replace with new one Copyright 1995 2013 SAMSUNG All rights reserved 4 43 4 Alignment and Troubleshooting gt Error Code C2 1110 C2 1120 C2 1150 C2 1160 C2 1170 gt Error message Prepare new toner Prepare new toner cartridge Replace new toner Replace with new toner cartridge Replace new toner End of life Replace with new toner cartridge gt Symptom The remaining toner cartridge is less than 10 The toner cartridge is at the end of its life gt Troubleshooting method A NOTE These errors are for M3370 3870 4070 Check the life remaining of the toner
17. t 3 Ifthe problem persists replace the SCF main board C92 02636A Copyright 1995 2013 SAMSUNG All rights reserved 4 51 4 Alignment and Troubleshooting gt Error Code H1 1230 Error message Error H1 1230 Input System Failure H1 1230 Check tray 2 connection Symptom Communication error has occurred Troubleshooting method 1 Turn the machine off then on 2 Ifthe problem persists turn the machine off 3 Remove the SCF right cover Refer to 3 3 23 1 4 Check if the interface connector is connected to the SCF main board If the interface connector is defective replace it 5 Ifthe problem persists replace the SCF main board C92 026364 4 52 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code H1 1240 gt Error message Tray2 Not Install gt Symptom Optional cassette is not installed properly gt Troubleshooting method 1 Remove and reinstall the Tray2 cassette 2 Check the cassette detection sensor e Check if the connection between sensor and main board is OK Reconnect the harness e Ifthe sensor C34 00001A is defective replace it 3 Ifthe problem persists replace the SCF main board C92 02636A Copyright 1995 2013 SAMSUNG All rights reserved 4 53 4 Alignment and Troubleshooting gt Error Code H1 1252 H1 1254 gt Error message Paper empty in tray 2 Paper is empty in tray 2 Loa
18. tard roller Replace with new tray 2 retard roller gt Symptom Tray2 reverse roller is worn out gt Troubleshooting method 1 Remove the Tray 2 cassette 2 Open the cassette cover 3 Pull the small tap down then release the reverse roller J C97 022594 Refer to 3 3 23 6 Copyright 1995 2013 SAMSUNG All rights reserved 4 49 4 Alignment and Troubleshooting gt Error Code H1 1210 gt Error message Paper jam in Tray2 gt Symptom A paper jam was detected in the feed area of the tray2 gt Troubleshooting method 1 Remove the Tray2 cassette 2 Find and remove the jammed paper 3 Ifthe problem persists check the following e Check if the pick up forward reverse roller C97 02259A is contaminated or worn out ar a wer _ Tray2 Pick up Forward roller I MUVI e Check if the feed sensor connector is connected properly e Ifthe feed sensor 0604 001325 is defective replace it Pick Up Sensor 4 50 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code H1 1220 gt Error message Tray 2 Door Open Close it gt Symptom Optional cassette is not installed properly gt Troubleshooting method 1 Remove and reinstall the Tray2 cassette 2 Check the cassette detection sensor e Check if the connection between sensor and main board is OK Reconnect the harness e Ifthe sensor C34 00001A is defective replace i
19. terminal is contaminated Clean it 4 Ifthe toner cartridge is not a Samsung genuine toner cartridge replace with new one Copyright 1995 2013 SAMSUNG All rights reserved 4 45 4 Alignment and Troubleshooting gt Error Code C3 1110 C3 1120 C3 1144 gt Error message Prepare IMG Unit Prepare new imaging unit Replace IMG Unit Replace with new imaging unit gt Symptom The remaining imaging unit is less than 10 The imaging unit is at the end of its life gt Troubleshooting method A NOTE These errors are for M3325 3825 4025 Check the life remaining of the imaging unit If its life is at the end turn the machine off and replace the imaging unit with new one gt Error Code C3 1410 gt Error message IMG Not Installed Imaging unit is not installed Install the unit gt Symptom The imaging unit is not installed gt Troubleshooting method A NOTE This error is for M3325 3825 4025 1 Turn the machine off then on 2 Open the front cover 3 Check if the imaging unit is installed If yes remove and reinstall it 4 If the problem persists replace the imaging unit with new one 4 46 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code C3 1510 gt Error message IMG Not compatible Imaging unit is not compatible Check guide gt Symptom Imaging unit is not compatible gt Troubleshooting method A NOTE
20. y in MP Paper is empty in MP tray Load paper Paper Empty in manual feeder Paper is empty in manual feeder Load paper gt Symptom There is no paper in the MP tray or Manual Feeder Actuator Paper Empty or photo sensor is defective gt Troubleshooting method 1 Load the paper in the tray1 If the problem persists check the followings after turning the machine off 2 If the Actuator Paper Empty C66 027624A is defective replace it Refer to 3 3 21 3 Ifthe photo sensor 0604 00 393 is defective replace it Check if the connector is connected properly Empty Actuator Feed Roller 4 Ifthe problem persists replace the main board 4 58 Copyright 1995 2013 SAMSUNG All rights reserved 4 Alignment and Troubleshooting gt Error Code M2 1110 gt Error message Jam inside machine gt Symptom A paper jam was detected at the feed sensor gt Troubleshooting method 1 Remove the jammed paper Refer to 4 1 3 If the error persists check the followings 2 Check if the feed sensor connector is connected properly Refer to 3 3 21 Regi sensor Feed sensor 5 a t________ 3 Check if the Regi roller is contaminated or worn out If yes replace it 4 Check if there is any obstacles or contamination in the paper path If yes clean or remove it Copyright 1995 2013 SAMSUNG All rights reserved 4 59 4 Alignment and Troubleshooting gt Error Code M2 2210 gt Error message Ja
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