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MyPBX Standard/GSM User Manual

1. The password for this DISA Response Timeout The maximum amount of time the system will wait before hanging up the call if the user has dialed an incomplete or invalid number Default is 10 seconds Digit Timeout The maximum amount of time permitted between each digit when the user is dialing an extension number Default is 5 seconds 2 Member Outbound Routes Used to set the outbound routes that can be accessed from this DISA 3 5 2 Conferencing Conference Calls increase employee efficiency and productivity and provide a more cost effective way to hold meetings Extension This is the number dialed to reach this Conference Room Pin Set a PIN that must be entered in order to access this conference room i e Page 45 2 9 Yeastar MyPBX Standard User Manual 1234 New Conference Room Extension PIN 9 af Save 3 Cancel Figure 3 30 3 5 3 Business Hours You can setup the business hours here 3i MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ay Qo Back v x a A P Search Sr Favorites Address amp amp http J 192 168 5 164 cgi WebCGI 1000 v Eje us MyPBX Embedded Hybrid IP PBX for Small Businesses 1 gt Business Hours Status Monitor Line Status General Basic Q C Enable Business Hours Disable Business Hours Extensions Trunks Outbound Routes Auto Provision Morning Afternoon
2. Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined Page 12 4 Yeastar MyPBX Standard User Manual Edit Extension 6 General Extension Port Name 601 Caller ID 601 voicemail W Enable S aicemail e aicemail Access PIM TI Bl1 Mail Setting Enable Send voicemail Email Address e Note Please ensure that the section SMTP Settings Far sVaicemail tin the Voicemail Settings have been properly configured before using this feature Flash Hook Flash Detection 1000 Group Pickup Group Fallow me Always Follow me iV No answer Transfer ta V When Busy f Voicemail t Number Other Options Call Waiting V User Web Interface Ring Out 30 af Save 3 Cancel Figure 3 4 3 3 1 2 VOIP Extension A VOIP extension is an SIP IAX Account that allows an IP Phone or an IP Soft Phone client to register on MyPBX 1 Add VOI P Extension Go to Extensions gt VOIP Extensions gt Create New Extension 1 General Type Extension type SIP IAX or SIP IAX SIP Identifies whether the extension sends and receives calls using the VoIP protocol SIP IAX Identifies whether the extension sends and receives calls using the VoIP protocol I AX Extension The numbered extension i e 1234 that will be associated with this particular Page 13 4 Yeastar MyPBX Standard User Manual User Phone Password The password for this ex
3. Key Action Destination No Action No Action No Action No Action No Action No Action No Action Timeout connect to Extension User Extension 500 Invalid umo af Save 3 Cancel Figure 3 18 Page 31 t gt 9 Yeastar MyPBX Standard User Manual 3 4 1 2 Delete IVR Select the item that you would like to remove and press the Delete button 3 4 2 Queues Call Queues give users i e call centers an efficient means to have their calls answered in the order they were received to deliver top tier customer service Call queues allow calls to be sequenced to one or more agents Note Dial Queue number to log in or Queue number to log out the queue For example if the queue number is 680 then agent can dial 680 to log in or 680 to log out 1 General Queue Name A name for the Queue Queue Number Use this number to dial into the queue or transfer callers to this number to put them into the queue Queue Password You can require agents to enter a password before they can login to this queue Queue Agent Timeout The number of seconds an agent s phone can ring before we consider it a timeout Queue Max Wait Time The maximum number of seconds a caller can wait in a queue before being pulled out O for unlimited Queue Ring Strategy This option sets the Ringing Strategy for this Queue The options are RingA
4. 192 168 5 164 cgi WebCGI 1000 v Eje us MyPBX Embedded Hybrid IP PBX for Small Businesses gt Settings Voicemail Voicemail Settings Call Recordings Settings Follow Me Voicemail Password Enter again to confirm Email Address Enable Voicemail Enable Send Voicemail Ring Out D y Save 3 Cancel vi Done Internet Figure 4 5 4 6 Follow me Set the mode of call forwarding when there is an incoming call to this extension MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ay Q Back ix a P Search Sie Favorites Address http 192 168 5 164 cai WebCGI 1000 vEj us MyPBX Embedded Hybrid IP PBX for Small Businesses gt Follow Me Voicemail Settings Call Recordings Settings Follow Me Always ar y Voicemail Follow Me v No Answer Transfer To Number iv When Busy Call Waiting y Save 3 Cancel ka Done Internet Pd Figure 4 6 Page 81 Yeastar MyPBX Standard User Manual T 5 Use MyPBX IP Provider E Router FXS Lines LAN 601 d 602 45 603 d ee IP Phone Soft Phone 604 s Normal Phone 5 1 Make outbound call To make an outbound call we need to add trunk first There are five types of service provider Analog Trunk FXO ports of MyPBX connected to a local PSTN GSM Trunk GSM ports of MyPBX connected
5. Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Line Status Status Monitor Line Status Extensions Basic D Busy 9 UnAvailable Extensions Trunks Outbound Routes Auto Provision Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Trunk Name Username Port Hostname IP EE je le w N d Disconnected Other Settings Disconnected DISA Yul Conferencing Fall Business Hours Yul Feature Codes Tull Paging Groups wo E mh 2 i i2 BriTrunklS System Settings d Disconnected BriTrunki6 Options Music On Hold Prompts SIP Settings IAX Settings Voicemail Settings Network Settings DHCP Server http 192 168 5 166 cqi MyPbxCGI71010 Internet fa 100 Figure 3 2 MyPBX Status Description Extensions 1 P Extension is unregistered 2 3 Extension is idle Extension is ringing 9 amp ns XY Extension is busy in a call Trunks Page 9 4 Yeastar MyPBX Standard User Manual Status Trunk registration failed Registered Succeed registration trunk is ready for use Request Send Registering Waiting Waiting for authentication FXO Trunk Status Idle The port is idle Busy The port is in use The port hasn t connected the PSTN line More detail message please refer to the LED identifying of front panel GSM Trunk Status Idle The port is idle Busy The port is in use Signal Y No signal Yi Poor Ti
6. Follow me Always Follow me iV No answer Transfer ta V When Busy f voicemail t Number Other Options Call Waiting V User Web Interface Ring Out 30 af Save 3X Cancel Figure 4 1 4 2 User login Users can access the MRI web interface by navigating to the MyPBX IP address using a web browser If you are unsure of this address please contact your network administrator Page 77 L 4 Yeastar MyPBX Standard User Manual d POS imbedded I hyitedd IF POX for Small Dsinesse s Mic ont inbermet Euploner Fe OE UEn Frakes Tos H Eb s Embedded Hybrid IP PBX for Small Businesses TER aga MNPOX Configuration Panel fo 4 8 Yeastar User Login Litera 502 Paste 7 aad Lrrr sr Cup urizhb ICE arp T prone pgs C2 eights Fiesa Figure 4 2 4 3 Voicemail Users can check delete move and download voicemail files here Page 78 4 Yeastar MyPBX Standard User Manual a MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help Back x a A P Search ST Favorites E Address amp amp http 192 168 5 164 cgi WebCGI 1000 v Eco us T gt x J MyPB X Embedded Hybrid IP PBX for Small Businesses gt Voicemail Voicemail Folder New Call Recordings Viewing 1 1 X Delete Move to Folder Settings Caller ID Duration Options Follow Me Internet Figure 4 3
7. Shs Hota E Date amp Time Server Time Th Ang ff ddid XE Time Zeng i 7 ET TIC Chins Ph pines Mars v Duhai Faulas bbinund Call Contre E Pamamancally Synchroniz amp With An Imtarnas Tina Sarvar ta HT Serer parl rra nny ME img ED C SetMew Date Time Manually hour s Raika Cile Dim sb ect niren Sallis ma i AH Dew af tan Syste Settings E Lx Male 213 Hed Frome CIP Satis a bore a Internet Figure 3 48 Page 0 4 Yeastar MyPBX Standard User Manual 3 6 13 Backup and Restore 3 MyPal Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer TIE Ee ZK ew Fyrbes Iwe Help i m O i ld G Down remm 2 G ad Ais a hirii aT 17 5 1 fleur jon ilio deve tol MyPBX Embedded Hybrid IP PBX for Small Businesses b Hackupe Rasdora Camdiqurailags C Shales Manta Manage Canfiguration Backups M ree Eere Ba kup Lplzzd a Erk List Of Previous Comigquraiiom Backups D fh id Fouls Ao eds Hazckaur cones urat four 1i bound cal ET Flesee plek wise zem kee Backup bulun EH to daks a back ofthe c r ot seslem congestion E iimg haus FLIRE AIP Safira 7 PET a rece Figure 3 49 3 6 14 Reset and Reboot Reboot System Warning Rebooting the system will terminate all active calls Reset to Factory Defaults Warning A factory reset will erase all configuration data on the system Please do not turn off the system un
8. Standard User Manual Version 2 12 0 xx Yeastar Technology Co Ltd 4 Yeastar MyPBX Standard User Manual Table of Contents TATOU CEO sista Gorse erase EPUMDRSENIEMEE EEUU NM EMEN MU EE MEME LEM IM E ME 4 Im 4 T T 4 1 2 Hardware Specifications esssssssssssssssseen nnne nen nn 5 1 2 1 Exterior Appearan CE waives teva ean Seb PK vl Senn vu VR EXEM DEAN TRE FM MV R E D E EM us 5 Vea IUE lt 1 6 6 ae ee nee ee ee 6 ZL Connection DV AWING essa waadegdodddddogevawdidkdducdddoogagd toda doo oaa ec da d ioi 6 2 2 Connecting Ethernet LING cccccccccc cece cece eee Hn nnns 6 2 3 SUDPIVING dol ECR dg PT 6 S Managing MYP BA serre a DEDI PIRA CIE nena II CERO E 8 3 I Administrator EO6Olflsassasaacodaaamdanadcr adorate terii eei dE d 4 8 32 SAUS MONEO M 9 Jelek NE SLUG T 9 ENEE E E ET E E E E A E E E E E TTT 10 CS MN Saco aa E E E A A re A 10 3 3 1 1 Analog Extensions FXS sssssssssss nnn nnns 11 8554192 VOIP DSM sescsuiekvs aD RERO oneness manta EMEN een EIFE nU 13 CEST NU dd 17 3 3 2 1 Analog Trunk FXO cccccceccc cece cece nnns 17 DENIM C NER MITTUNT 19 CNRC M T 19 3 53 24 VOUP DEED cepi x dbV pog ar colada ties ROBUR ap RE 21 3 3 2 5 Service PEOVIGOF xiii oe ee ora dO a RR a C RE a oC 24 3 3 3 Outbound Routes cedere do
9. sl Are 3 Rer ps om a chaos Step 2 Input the Net Disk properties R Frmptz Net Disk HostiP Ery pe Met Diek Share Narr maun Call Carirel Ben Disk Access Lsemama Het Disk Access Password nlii Salue DEA biome Hos created before 5 days ago I gp En drin i Faahi dae Svehaia Sete AI Figure 3 46 3 6 11 Password Settings The default password is password To change the password enter the new password and click update The system will then prompt you re login using your new password Page 68 t gt 4 Yeastar MyPBX Standard User Manual 3 HyPHX Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer Ee zZzK tev Fyris p Help CS m e ES E fn ELT xe reete a gA kan 4 3 Air hirii 087 17 5 1 lebt jon Fin ecc tl MyPBX Embedded Hybrid IP PBX for Small Businesses b Change Password change Passward E bzr ews Fasc Retype Yew Fassam Duhai Faulas af Udan Biad Call Comne fA FE iimg irhau cRniras PIERII Laer Sells HIP ufi a bore i ia Figure 3 47 3 6 12 Date and Time Set the date and time for MyPBX Page 69 4 Yeastar MyPBX Standard User Manual A HyPHX Embedded Hybrid IP PBX for Small Businesses Mizresoft internet Explorer Ee IE Sev cCywebe p Hep G md T e ES E fh PEL xe Paves a gA kan E n Air a hir 0187 17 5 1 hab bon Fin ecc tl MyPBX Embedded Hybrid IP PBX for Small Businesses kb Daia A Tima D
10. 2 PIN User MyPBX can store a number of PIN Users PIN Users may be used to keep track of calls in relation to particular activities or clients They can also be used to keep track of calls by particular users or sets of users e When a PIN is entered while making a call or during a call that PIN is included Page 66 9 Yeastar MyPBX Standard User Manual in the call records output by the system PIN entered are checked against those stored by the system If an invalid PIN is entered the PIN is requested again The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number The system administrator can also configure you to have to enter a PIN before making any external call Name A character based name for this PIN list i e YeastarPIN PIN List Enter a list of one or more PINs One PIN per line 4 MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit view Favorites Tools Help Q Back x E A Search jT Favorites E Address 4 http 192 168 5 169 cqi WebCGI 1000 v Eje us Embedded Hybrid IP PBX for Small Businesses Logout Logout PIN User Status Monitor Line Status PIN User New PIN User Extensions PIN List Trunks PINNumber 0592 0596 0599 Y Edit X Delete Outbound Routes Auto Provision Options a Inbound Call Control
11. Blacklist Extension Preferences Paging Group Extensions 630 Conference Extensions 640 Other Settings DISA Conferencing Queue Extensions 680 Business Hours Feature Codes Reset to Defaults Paging Groups VR Extensions BB System Settings Options Firewall v Save 3 Cancel Done 4B Internet Figure 3 35 3 6 2 Firewall Firewalls are used to prevent unauthorized Internet users from accessing private networks connected to the Internet especially intranets All messages entering or leaving the intranet pass through the firewall which examines each message and blocks those that do not meet the specified security criteria 1 Enable Firewall Enable the firewall to protect the device 2 Common Rules Name A name for this rule e g HTTP Description Simple description for this rule eg Accept the specific host to access the web Page 52 4 Yeastar MyPBX Standard User Manual interface for configuration Protocol The protocols for this rule Port Initial port should be on the left and end port should be on the right The end port must be equal to or greater than start port IP The IP address for this rule The format of IP address is IP mask Ex 192 168 5 100 255 255 255 255 for ip 192 168 5 100 Ex 216 207 245 47 255 255 255 255 for ip 216 207 245 47 Ex 192 168 5 0 255 255 255 0 for ip from 192 168 5 0 to 192 168 5 255 MAC Address The format of MA
12. default SIP port and port 10001 10200 default RTP port range as UDP ports Next go to the MyPBX web interface and configure the SIP settings according to Figure C 1 External I P Address your router s public IP address External Host your router s domain External Refresh Interval 20 seconds Local Network Identification 192 168 5 0 255 255 255 0 change this according to your network configuration NAT mode Yes Allow RTP Reinvite No Note Configuration of this section is only required when using remote extensions Enable STUN STUN Address STUN Port External IP Address External Host veastar 3322 org External Refresh Interval 20 Local Network Identification amp 192 168 5 0 255 25 MAT Mode yes Allow RTP Reinvite9 yes w Figure C 1 Assuming that your router s host address is yeastar 3322 0rg your local network is from 192 168 5 1 192 168 5 254 and the subnet Mask is 255 255 255 0 the MyPBX network settings should configured like Figure C 2 Page 91 4 Yeastar MyPBX Standard User Manual DHCF Mo Enable SSH Part 8022 Hastname MyPBX IP Address 1982 158 5 101 subnet Mask 299 200 299 0 Gateway 182 168 5 1 Primary DNS 192 158 5 1 secondary ONS Figure C 2 MyPBX Network setting 2 If MyPBX has a public IP i e is connected directly to your internet service provider the network settings should be configured according to Figure C 3 DHCP MO
13. 4 4 Record Users can play delete and download recorded files here Page 9 T gt 4 Yeastar MyPBX Standard User Manual E MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer DER Fie Edit view Favorites Tools Help ay Back vu x a A Search jf Favorites Address 4 amp http 192 168 5 164 cgi WebCGI 1000 v E s Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Call Recordings Voicemail Call Recordings Settings Caller ID Duration Options Follow Me aD Internet Figure 4 4 4 5 Settings Voicemail password new voicemail box password Enter again to confirm confirm new voicemail box password Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature Enable Voicemail Check this box if the user should hae a voicemail account Enable Send Voicemail Once enabled the voicemail or Faxex will be sent to email as an attachment Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined Page 80 t gt 4 Yeastar MyPBX Standard User Manual MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q O x PO search Sf Favorites Address 48 http
14. System Access allows someone calling in from outside the telephone switch PBX to obtain an internal system dial tone and make calls as if they were using one of the extensions attached to the telephone switch To use DISA a user calls a DISA number which invokes the DISA application The DISA application in turn requires the user to enter a PIN number followed by the pound sign If the PIN number is correct the user will hear dial tone on which a call may be placed Obviously this type of access has serious security implications and great care must be taken not to compromise your security d MWAH embodied Hyterid IPPHX Tar Small Hesinesses Micresplt Iniprner Exptarer Ts Tee Do RO Tar Hen CS nad lx 2 fu d teh PE rere te M G Lan Aa TITRE Up MLSS pez 5 PSS nd zc Dar Embedded Hybrid IP PBX far Small Businesses F Manage DISA e Sans IM endi or ae ritas Manage DISA Hn DES A defined Mes Sollee Dis Cate m riis Tras zond amp iunn n raked Sins Herm adn E Dore Figure 3 28 To add a new DISA application click the New DISA button Page 44 44 Yeastar MyPBX Standard User Manual New DISA General Mame PIN 0 Response Tirmeaut Digit Timeout Member Outbound Routes 9 Available Outbound Routes Selected Outbound Routes patnout wf Save X Cancel Figure 3 29 1 General DISA Name Give this DISA application a name to help you identify it PIN
15. Yeastar MyPBX Standard User Manual Drop All When you enable Drop All feature system will drop all packets or connection from other hosts if there are no other rules defined To avoid locking the devices at least one TCP accept common rule must be created for port used for SSH access port used for HTTP access and port sued for CGI access 3 6 3 Music on Hold Prompts The administrator can upload on hold music as follows 1 Click Upload Music on Prompt 2 Click Browse to choose the desired audio file 3 Click Upload to upload the selected file Note The sound file format should be as follows GSM 6 10 8 000kHz Mono lkb sec The file size must not be greater than 1 8MB Upload Music On Hold Prompt WAY format GSM 6 10 6kHz Mono 1Kb sThe file size must not be greater than 1 8MB Choose file to upload DI AL Upload 3 Cancel Figure 3 39 3 6 4 SIP Settings 1 General UDP Port Port use for sip registrations Default is 5060 T CP Port Port use for sip registrations Default is 5060 RTP Port Start Beginning of RTP port range RTP Port End End of RTP port range DTMF Mode Set default mode for sending DTMF Default setting rfc2833 Max Registration Subscription Time Maximum duration in seconds of a SIP registration Default is 3600 seconds Min Registration Subscription Time Page 55 4 Yeastar MyPBX Standard User Manual Minimum dura
16. access code 12 IVR prompt for entry pinuser entry Queues prompt for entry failure pinuser error Custom Prompts Ring Groups v Save X Cancel Inbound Routes Blacklist Other Settings DISA Conferencing Business Hours Feature Codes Paging Groups System Settings Done 4B Internet Figure 3 45 3 6 10 External Storage The External Storage feature is used to extend storage space Once configured the files voicemail call recording files CDR files created before the configured days will be moved to the Net Disk Auto Backup extends the allocated disk space for backing up critical files When Page 6 7 9 Yeastar MyPBX Standard User Manual properly configured MyPBX will move all qualified files to a Windows PC every 30 minutes For the voicemail files and recoding files they must be created before Auto Backup has been configured How to configure External Storage please see 2 wyPUX Embedded Hybrid IP POX far Small Businesses Rrrrpsofi internet Dxpkerer Ek pE ce Fuse Da Eep O Q x E fn Din zr ER 501 mE ud A akasa AE ENIULSE DER S i asta ci zc HU ideo Pr Embedded Hybrid IP PRX for Small Businesses b External Storage Settings ramii Hnn Lira 3ishuz Faak Erlzial263 I n ik Aureyx Enles The Exiemal Storage faalure is used 10 axtand shoeage space Circ he jepini amail call goding fles COR fies created before the configured days will be moved to 1
17. and Intercom Note lf you want to send voice mail to email Please configuration SMTP Settings System Settings Options Music On Hold Prompts Password eeeeese SIP Settings SMTP Server smtp sina com IAX Settings Voicemail Settings Network Settings Use SSL TLS to send secure message to server E mail Address mypbx sina com Port 25 Autobackup Setting Password Settings Test SMTP Settings Date and Time Backup and Restore Reset and Reboot f Save 3 Cancel Firmware update v Done 4B Internet oe Figure 3 42 3 6 7 Network Setting 1 LAN DHCP If this option is set MyPBX will use DHCP to get an available IP address from your local network Not recommended Enable SSH This is the advance way to access the device you can use the putty software to access the device In the SSH access you can do more advance setting and debug Port the default is 8022 Hostname Page 62 4 Yeastar MyPBX Standard User Manual Set the host name for MyPBX IP Address Set the IP Address for MyPBX Subnet Mask Set the subnet mask for MyPBX Gateway Set the gateway for MyPBX Primary DNS Set the primary DNS for MyPBX Secondary DNS Set the secondary DNS for MyPBX 2 VLAN A VLAN is a logical local area network or LAN that extends beyond a single traditional LAN to a group of LAN segments given specific configurations IP Address2 and Subnet Mask2 Configu
18. country to enable the default dial tone busy tone and ring tone for your region Note please reboot the system to take it effect HTTP bind port Web Access Port Port to use for HTTP sessions Default 80 Note please reboot the system to take it effect FXO Mode FXO port s opermode 2 Extension Preferences User Extensions The default value is 500 to 616 Ring Group Extensions The default value is 620 to 629 Paging Group Extensions The default value is 630 to 639 Conference Extensions The default value is 640 to 659 IVR Extensions The default value is 660 to 679 Page 51 4 Yeastar MyPBX Standard User Manual Queue Extensions The default value is 680 to 689 F MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help o Back Q x a A J2 Search S Favorites 2 Address http J 192 168 5 164 cgi WebCGI 1000 v Eje us Embedded Hybrid IP PBX for Small Businesses Logout Logout gt General Preferences Status Monitor Line Status General Preferences Ring Timeout 30 Extensions MAX Call Duration 6000 Trunks Music On Hold calmriver Outbound Routes Auto Provision Tone Region United States North America HTTP bind pot 80 FXO Mode Fcc Inbound Call Control S IVR Queues Custom Prompts User Extensions 500 Ring Groups Ring Group Extensions 620 Inbound Routes
19. el tng bii answer immadbatals inia spzake nhora mie The seii is Er onum mun dain nimm c camas re nh Falun Cotes puthnard Fouls Tris Balume shold wore valh Yeaing s 23 T28 Z2 720 71 JT Te Te end posib y vhe manados s SP plizcss ni ATA AT yane that iz thee set bo awo anzexr shoud alza work Bhord Calli Canine KR ees agny Gp ET Prompts SEE Ha Paging Group defied t khau Fou tes LA hen Sells B ni Satira ine ab Internet Figure 3 33 Paging Group Number Defines the numbered extension that may be dialed to reach this group Duplex Paging is typically one way for announcements only Checking this will make paging duplex allowing all users in the group to talk and be heard by all New Paging Group Paging Group Number Duplex Paging Group members Available Extensions SODCSIP S504 SIF SO2CSIP S03 SIF 5045F 505 51F 5OBCSIP SOT SIF ze wf Save Cancel Figure 3 34 Page 50 4 Yeastar MyPBX Standard User Manual 3 6 System Settings 3 6 1 Options 1 General Ring Timeout Number of seconds to ring a device before handling the call as per the extension s Follow Me settings Default value is 30s MAX call duration The absolute maximum amount of time permitted for a call A setting of O disables the timeout Default value is 6000s Music on hold Used to set hold music for the system Tone Region Please select your country or nearest neighboring
20. firmware More Information please see http www yeastar com download MyPBX Note l If enabled Reset configuration to Factory Defaults System will restore to factory default settings 2 When update the firmware please don t turn off the power Page 72 t gt 4 Yeastar MyPBX Standard User Manual 3 HMyPHX Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer Es ZEK n pobe Ime Hp Gw O z fn PRETI Prekes 2 gJ da Ca Adis a hip 087 107 5 1 flent jon ilio deve tol MyPBX Embedded Hybrid IP PBX for Small Businesses b Upda Applianza Firmsara 4 salus Monbar Fima Dewnload Samoa a HTTP USL TRIP Saree HTTF URL Rene Canfiquratian ba Factory z Defaults ionnd Cal Camir KR Ea Tit Pi Irhau s Fouts 4 SIP Zufinca a bore Internet Figure 3 51 3 7 Reports 3 7 1 Call Logs The call Log captures all call details including call time caller number callee number call type call duration etc An administrator can search and filter call data by call time call type and call duration and can also export CDR data to a CSV file Page 3 1 gt 4 Yeastar MyPBX Standard User Manual MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer fe e x File Edit view Favorites Tools Help Back ix E A P Search Sj f Favorites B m 33 Address http 192 168 5 136 static config index html
21. for Small Businesses b Feature Codes Salers Mhama General Basic Cina Touch Facon D Saarela kun Exlersion Far Checking oie Mal AjLan323 Transfer Elind Transfer Call Pickup Fickup a specric exlerzion Intercar Call Parking Preferences zshirmeC rna 2agla and harm Call parking 4 Figure 3 32 3 5 5 Paging Groups Paging is used to make an announcement over the speakerphone to a phone or group of phones Targeted phones will not ring but instead answer immediately into speakerphone mode Please note that this section is for configuring paging groups If you would like to configure Intercom settings please open the Other Settings gt Feature Codes screen This feature is Supported by the following SIP phones Yealink s T28 T26 1T22 T20 T10T T9CM Other SIP devices may also work with this feature but are not officially supported Note A paging group can have a maximum of 20 members Page 49 1 gt 4 Yeastar MyPBX Standard User Manual A Paging and Intercom Microsoft Intermed Explorer Ee ZzK Sev Fyris Ime Hep CS m T e E E fh e seen xe reecetes gA kan 4 3 Air a hir 0187 17 5 1 feb lean iln ecc tl MyPBX Embedded Hybrid IP PBX for Small Businesses Paging and Inrarcag Paging and Intercom Paging and lzrzam ts fer speci choncs Ecl sec capacle of Paging arlmercocs E zzn be uscd pe rzke aa 2rnoucemet rr The spaarsrehanz e a phos cr z sreup af hanes angeded poenas sull
22. members on this group fail to answer the call system will handle the call according to the selected destination New Ring Group Ring Group Name 625 Ring Group Number A25 Strategy Seconds to ring each member RO Ring Group members e Available Extensions Selected S004 SIP 5OD2 CSIP 5OD3CSIP SODACSIP 5DOD5 SIP 5DODB SIP 5DOD SIP 5ODBCSIP Destination If Mo Answer End Call Extension Voicemail VR RingGroup Conference Room wf Save XX Cancel Figure 3 23 Destination 3 4 4 2 Delete Ring Group Select the item you d like to remove and press the Delete button 3 4 5 Inbound Routes Inbound routing processes incoming call traffic to destination extensions during office hours or outside office hours Page 38 o 4 Yeastar MyPBX Standard User Manual di Mod HE Embedded Hyhrid PPA for Small Heinesen Micrasali Infarnar Fxplerar De pdt mem Pakse Tode Eel Qe O AOA Do dere creer MB hto 092 L6 Lat alic Joc fic es co MvPBX VEDA Embedded Hybrid IP PEX for Small Businesses Manage Inbound Routes Skaars Morbo a Jna Eel ts He inbound 3 60 Manage Inboy Basic Haute Hame IB Humber caller I Mumber zisncinna painin Tris a rkuund Foun Inbound Call Comte WE VR Finmpiz Figure 3 24 3 4 5 1 Create Inbound Route Click New Inbound Route to enter to the Manage Inbound Routes page 1 General Route Name A name for this inbo
23. number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Outbound Proxy Server A proxy that receives requests from a client even though it may not be the server resolved by the Request URI Transport This will be the transport method used by the SIP Trunk This method is given by the SIP trunk provider The options are UDP default or TCP Page 22 4 Yeastar MyPBX Standard User Manual Created New VOIP trunk Type Provider Name Hastname lP Domain From User Username Authorization name Online Number Password Maximum Channels 1 Enable Outbound Proxy Server Transport W Save 3 Cancel Figure 3 11 2 Add IAX Trunk Input correct IAX information provided by VOIP provider Inaccurate information will prevent the trunk from registering Type IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol I AX Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar2 Hostname IP Service provider s hostname or IP address 4569 is the standard port number used by IAX protocol Don t ch
24. number for IP Phone Label It is shown on the LCD for users to identify the account Line Active You can choose on off to enable disable the account respectively Create New Phone General hac Call Waiting Key As Send Line Line Extension Label Line Active Lines Extension Label Line Active Lines Extension Label Line Active Line Extension Label Line Active Lines Extension Label Line Active Lines Extension Label Line Active uf Save 3 Cancel Figure 3 16 2 Upload the IP Phone s configure file to add new phone Click Upload a file and choose the configure file in the popup window Note the file format must be cfg 3 3 4 2 Scan Phone Click Scan Yealink Phone System will scan Yealink s IP phone in the local network and list IP phone s MAC and IP address in this page Click MAC address and fill in the corresponding information in the popup window Like 3 3 4 1 Page 29 P 4 Yeastar MyPBX Standard User Manual 3 4 Inbound Call Control 3 4 1 IVR When there s an inbound call aims at Auto Attendant MyPBX will play an IVR recording and route the caller to the requested destination for example Welcome to XX company for sales press 1 for technical support press 2 for operator press 0 etc The system will transfer the call to corresponding extension according to DTMF digits inputted by the user A KyO Embedded Hybrid IPPEX far Small Businesses Micros
25. register this extension number In this way the VoIP security will be enhanced Permitted I P address Subnet mask The input format should be IP address Subnet mask e g 192 168 5 100 255 255 255 255 means only the device whose IP Page 14 4 Yeastar MyPBX Standard User Manual address is 192 168 5 100 is allowed to register this extension number e 9 192 168 5 0 255 255 255 0 means only the device whose IP address is 192 168 5 XXX is allowed to register this extension number 6 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 6 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available User Web I nterface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as
26. select the following check box Make this folder private Network sharing and security 2 To share this folder with both network users and other JL users of this computer select the first check box below Las ol 3 and type a share name Share this folder on the network Share name share Allow network users to change my Files Learn more about sharing and security Windows Firewall is configured to allow this folder to be shared with other computers on the network View our Windows Firewall settings Figure B 1 Set up share Properties Step 2 Enter the new folder and create a new text file then rename this file to status txt This step is very important DO NOT forget to create the Status txt file Step 3 Configure Autobackup settings on MyPBX to Figure B 2 Page 89 4 Yeastar MyPBX Standard User Manual The External Storage feature is used to extend storage space Once configured the files vaicemail call recording files COR files created before the configured days will be moved ta the Net Disk Step 1 Create a Net Disk on a chosen computer Step 2 Input the Net Disk properties Net Disk Hast lP 197 168 5222 Met Disk Share Name share Net Disk Access Username Net Disk Access Password Move files created before days ago w Save 3 Cancel Step 3 Save Net Disk settings Step 4 Make sure the settings are successfully completed Figure B 2 Autobackup
27. simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum DOD Setting 1 DOD Direct Outward Dialing Number 2 Bind Extension Page 24 6 Yeastar MyPBX Standard User Manual New Service Provider Type Provider Mame Fravidert Hastname lP 182 158 5 8H Maximum Channels 1 DOD Setting DOD 5503301 Associated Extension 501 DOO 5503302 Associated Extension 502 DOD 5503302 Associated Extension 502 vw Add DOD af Save 3 Cancel Figure 3 13 3 3 3 Outbound Routes Outbound routing defines how outgoing calls are processed through the trunks 3 MyPal Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer Ee ZzK Sev cywcebe Tooke Help CS m T gt ES a fh PRETI se rennen gH tan d in Ais a hir 087 107 5 1 flent jon ilio deve tol MyPBX Embedded Hybrid IP PBX for Small Businesses b Manage COethaund Heures 5 lcu O hand Bouts Outbound Routes Rawe Name Dial pattem peinu t l E EdE Calze OUP afin k 3 bore ia Figure 3 14 Page 25 t gt 9 Yeastar MyPBX Standard User Manual 3 3 3 1 New Outbound Route Click New Outbound Route and fill in the corresponding information in the popup window 1 General Route Name Name of this Outbound Route Ex Local or Long Distance etc Dial Pattern Outbound calls that match this dial patt
28. that can be used for this outbound route Page 27 4 Yeastar MyPBX Standard User Manual New Outbound Route Route Name Dial Pattern Strip digits from front Prepend these digits before dialing Password PIN User Member Extensions i Available Extensions Selected S001 SIP SO02 5 IP SOOS SIP SOO04 SIP SOOSCSIP SOOGCSIP SOOF CSIP SOO8 SIP 8 n Bu de Member Trunks Available Trunks Selected 5503301 FXO 550330 2 F x0 550330 3 F xo 5503305 F xo 550330B rF xo 5503308 F xo pstn FQ pstnerF xo 8 ri Boi E af Save 3 Cancel Figure 3 15 3 3 3 2 Delete Outbound Route Click Delete on selected trunk to delete it 3 3 4 Auto Provision The Auto Provision sub menu provides users a method to Auto Provision IP Phone after the Express Setup process Note Auto Provision functions fully test with Yealink IP Phone 3 3 4 1 New Phone Add New Phone have two modes Add New phone in webpage and Upload the IP Phone s configure file 1 Add new phone via webpage Click Create New Phone and fill in the corresponding information in the popup Page 28 4 Yeastar MyPBX Standard User Manual window 1 General MAC IP Phone s MAC address Name Name of this Phone Call Waiting This call feature allows your phone to accept other incoming calls to an extension already in an active call Key As Send Line Extension Selected the extension
29. the login and password respectively Ring Out Check this option if you want to custom the ring time Tone will stop over the time defined Page 15 4 Yeastar MyPBX Standard User Manual Create New VOIP Extension General Type SIP v Extension 500 Password pincodesol Name 900 Caller IDG 500 Transport Voicemail Enable voicemail 9 voicemail Access PIN s 500 Mail Setting Enable Send vnicemail 9 Email Address Note Please ensure that the section SMTP settings Far sVaicemail tin the voicemail settings have been properly configured before using this feature VoIP Settings NATO DTMF Mode RFC2833 v IP Restriction Enable IP Restriction Permitted IP address subnet mask Permitted IP address subnet mask Permitted IP address subnet mask Permitted IP address Subnet mask Group Pickup Group Follow me Always ww Voicemail Follow me IV No answer Transfer to Number iV When Busy Other Options Call Waiting V User Web Interface Ring Our 30 af Save 3 Cancel Figure 3 5 2 Add Multiple Extensions Go to Extensions gt VOIP Extensions gt Add Multiple Extensions 1 Choose the number of extensions that you would like to create 2 Choose the type of extension that you would like to create 3 Fill in the starting extension number Page 16 1 gt 4 Yeastar MyPBX Standard User Manual Add Multiple Extensions Create 5 SP v extensio
30. to GSM Network BRI Trunk BRI ports of MyPBX connected to a local PSTN Vol P Trunk Connected to remote VOIP service server Service Provider Connected to service provider server What are FXO and FXS FXS Foreign exchange Station is an interface which drives an analog telephone or FAX machine FXS interfaces deliver power provide ringing and use FXO signaling FXS interfaces are what allow you to hook telephones and other analog devices to your PBX Page 82 4 Yeastar MyPBX Standard User Manual FXO Foreign exchange Office is an interface that connects to a phone line to supply your PBX with access to a public telephone network FXO interfaces use FXS signaling FXO interfaces allow you to connect your PBX to real analog phone lines 5 1 1 Sample Routing via PSTN Trunk Let s route all inside extensions through an analog trunk by dialing 9 In Outbound Routes add a new outbound route as below Edit Outboud Route Route Name Dial pattern amp 9 9 strip O 1 digits fram front Prepend these digits a before dialing Password PIN User Calls From Extension s bas Available Extensions Selected a E gt El Ed ras 2 Make Outbound Calls On les Available Trunks Selected pstni Analog FXO pstnzr nalag FOI 6DS6LSIP A F a e d e wf Save 3 Cancel Figure 5 1 As we can see from the outbound route of pstnout all phone numbers Starting with 9 will hav
31. v Go Links gt CDR Viewer Status Monitor Ai Wema aa E a ave Call Log File 3 Download Selected CDR X Delete Selected CDR X Delete All COR Line Status most recent first Start time End Time Duration an Disposition ommum on Duration Type Basic Extensions Trunks Outbound Routes 2010 08 31 2010 08 31 04 19 46 04 20 06 Lll ANSWERED Outbound 2010 08 31 2010 08 31 NO 04 19 36 04 19 39 ANSWER Internal Inbound Call Control VR IVR Prompts Ring Groups Inbound Routes Totle 3 lt lt Previous next gt gt View BlackList 2010 08 31 2010 08 31 NO 04 19 26 04 19 32 B ANSWER ps Other Settings DISA Conferencing Time Conditions Feature Codes Paging and Intercom System Settings A Options Music On Hold Prompts M SIP Settinas M 5 M Done 8B Internet Figure 3 52 3 7 2 System Info General Information about hardware version firmware version and system uptime Network Information about hostname MAC address IP address subnet mask gateway Primary DNS and Secondary DNS Disk Usage Disk usage information Memory Usage Memory usage information Page 4 t gt 4 Yeastar MyPBX Standard User Manual 3 POs Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer Ee ZzK tev cCywcebe p Help G md T e ES E fn ELT xe reete gA kan E in Ai as h
32. 3 QOS QoS Quality of Service is a major issue in VOIP implementations The issue is how to guarantee that packet traffic for a voice or other media connection will not be delayed or dropped due interference from other lower priority traffic When the network capacity is insufficient QoS could provide priority to users by setting the value 4 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction Page 57 T gt 4 Yeastar MyPBX Standard User Manual receiving and transmitting of a VolP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VolP call GSM is supported by many VolP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful features that are not p
33. 5 1 192 168 5 1 120 42 46 120 255 255 255 252 120 42 46 125 218 85 157 88 amp 4B Internet E 3 6 8 DHCP Server Figure 3 43 Dynamic Host Configuration Protocol DHCP is a network protocol that enables a server to automatically assign an IP address to a computer from a defined range of numbers i e a scope configured for a given network Page 65 4 Yeastar MyPBX Standard User Manual Fitak Embedded Hybrid JU ATE BLTEELS 08 Etpe DES Internet Explorer Fm n oes Pesce Tone Hal i gt p i 4 a i p Qa O d A fsr poser graeme 6 Ajita dE atr 1o es Dieii tindar herl id amp Ln MvPBX Embedded Hybrid IP PBX for Small Businesses d DHCP Sener ih Sel sales Ferunt fie italic DHCP Servar DHCP is not running Enase x way 1823 81 51 Sulrsl tssb 255 253 255 U B iniound Cal Corral Paar UNS 197 RIEA FR Proms Ping eripe Alas P Aak Fri 1 A7 econzary OHE Ta 792 af Care hier Seting 2 DE E Srian Settings Muzlc 25 Hod rompra FIF neima aj Core Figure 3 44 3 6 9 PIN User PIN User are used to manage lists of PINs that can be used to access restricted features such as Outbound Routes If user use PIN User call out system will auto record the PIN in the call detail records 1 Options Access Code Dial this code to access PIN Prompt for Entry Prompt caller enter the PIN Number Prompt for Entry Failure Prompt the caller when an invalid PIN is entered
34. C Address is XX XX XX XX XX XX X means 0 9 or A F in hex the A F are not case sensitive Action Accept Accept the access from remote hosts Drop Drop the access from remote hosts Ignore Ignore the access New firewall rule Name Description Protocol Ports ipa MAC Address b Action w Save 3 Cancel Figure 3 36 3 Auto Defense Port Auto defense port e g 8022 Protocol Page 53 4 Yeastar MyPBX Standard User Manual Auto defense protocol TCP or UDP Rate The maximum packets or connections can be handled per unit time E g Port 8022 Protocol TCP Rate 10 minute means maximum 10 TCP connection to port 8022 can be handled per minute the eleventh connection will be refused directly New auto defense rule Ports Protocol Rate W j wf Save 3 Cancel Figure 3 37 4 SIP Defense Port The port used for SIP protocol Protocol Choose the protocol need to be protect etc UDP SI P Packets The SIP packets allowed in specific time interval Time Interval The time interval to receive SIP packets For example SIP packets 90 time interval 60 means 90 SIP packets are allowed in 60 seconds New SIP defense rule Ports Protocole SIP packets b d Time interval 0 seconds wf Save 3 Cancel Figure 3 38 5 Other Settings Disable Ping Enable this item net ping from remote hosts will be dropped Page 54 4
35. CodeS T E 46 Band PAJNO GT OUDS carenrer ea A enaastnenteaeines 49 LESY len gt eNO eec eeen E E E E EE 51 GL OPON erea a ee 51 O PCW AN artes ott a E E E 52 3 5 3 M sic on Hold PFOMPtS ccesccccadcassuseierstineressnncteae E a A aE 55 EN C oP OINO see TEE E E E EEE 55 3 0 AX SENOS enere eR ance insert n E aE ead eer 58 3 6 6 Voicemail SeEEIIIgS usen ccs cobs edtswtenia de tta le trap Ud rt tonat ipse trap np UR nents 60 3 6 7 Network SetU ssi ceiiesinisues ioa d dur UK eM tara Wee VR rete ead is es aei astu t 62 10 0 DACP opu M 65 Be MINN SM n m 66 3 6 10 External ol Ol OS RENE EO ee T o ETT 67 3 O11 Password SelinOS sce cise tees pinan ni rw RPRVV EN PPDRUP I PPPNM RUM PIU 68 we Dare ana NIRE UUTTT 69 3 6 13 Backup and Restore ssssssssrrrrrrrsrrrsrrrrrrerrrsrrrrrrerrrerrrrrrerereras 71 3 6 14 Reset and Reboot s ssssrssrrsrrrrsrrnsrrrsrrrrrrerrrerrrrrrerrrerrrrrrerrreras 71 3 5 19 Firmware Upda Ciscoe tenaiieacnnsh e E EA CEU 72 DNE s js saraaa EE E E E E EE E EE 73 Sv aye Bi ols seen ee eet ee ee er ee 73 Ba Pa SV EO TO e m 74 SN de R M P M 76 Da USMY PBA t E 82 5 1 Make outbound CAM icscicnciasctantiescratssasmaudsasceqneens thegeantmeatenwbemnieawatend
36. D Setting 1 DOD Direct Outward Dialing Number 2 Bind Extension Edit BRI Trunk 5 X Trunk Name BriTrunki Signaling BR CPE Switch Type 9 euroisdn PRI Dialplan QS unknown Reset Interval 5 PRI Local Dialplan amp 9 unknown Overlap Dial PRI Indication Enable Facility Nef Echo Cancellation CRC Global DOD DOD Setting Associated Extension 500 wf Save X Cancel Figure 3 10 3 3 2 4 VOIP Trunk 1 Add SIP Trunk Input correct SIP information provided by VOIP provider Inaccurate information will prevent the trunk from registering Page 21 a 9 Yeastar MyPBX Standard User Manual Type SIP Identifies whether the trunk sends and receives calls using the VoIP protocol SIP Provider Name A unique label to help you identify this trunk when listed in outbound rules incoming rules etc Ex yeastar Hostname IP Service provider s hostname or IP address 5060 is the standard port number used by SIP protocol Don t change this part if it is not required Domain VoIP provider s server domain name From User All outgoing calls from this SIP Trunk will use the From User In this case the account name for SIP Registration in From Header of the SIP Invite Username Username of SIP account Used for SIP trunk registration Password Password of SIP account Authorization name Used for SIP authentication Leave this blank if not required Online
37. Destination C MWR Co Conference Room C Queues Outbound Routes Route Name pstnaut w wf Save 3 Cancel Figure 3 25 Page 42 1 gt 4 Yeastar MyPBX Standard User Manual 3 4 5 2 Delete Routes Select the item you would like to remove and click Delete key 3 4 6 Blacklist Number Blacklist is used to block an incoming call you do not want to answer If the incoming call number is registered in the number blacklist the caller will hear the following The number you have dialed is not in service Please check the number and try again The system will then disconnect the call d MEHE Fribiildad Hybrid PRX for Seal Husinasses Micrespli learner Fypkenas Th DE Aw Decem 70b bale C3 nes T ca x E Fh PETE he wim Be GA E P 4A Gores H hips tee S L Ss alic confor rabo c oie MyPBA Embedded Hybrid IP PBX for Small Businesses b Manage Rlaeklier m Hen Elx lsi Manages Blacklist 10C23 ILHS 1234557 12630 C 50503 Inznu g Cues Fiscki ci entier Seating pian Gover ing Tis Sond tens l astira ates Sere th Sulla CaP Cations Figure 3 26 3 4 6 1 Create Blacklist Click New Blacklist to create a new number blacklist New Blacklist Blacklist Number e af Save 3 Cancel Figure 3 27 Blacklist number Enter the number you would like to block Page 43 1 gt 4 Yeastar MyPBX Standard User Manual 3 5 Other Settings 3 5 1 DISA DISA Direct Inward
38. Enable SSH Part 8022 Hostname MyP BX IP Address 221 245 25 117 subnet Mask 290 250 2000 Gateway 221 245 29 1 Primary DNS 202 101 103 54 Secondary DNS 202 101 103 55 Figure C 3 Next you should configure the NAT settings according to Figure C 4 Note Configuration of this section is only required when using remote extensions Enable STUN STUN Address STUN Port External IP Address 9 221 245 25 117 External Host External Refresh Interval Local Network Identification 2 NAT Mode Allow RTP Reinvite Figure C 4 External IP Address The public IP address of MyPBX External Host Leave this blank if no domain has been configured Page 92 4 Yeastar MyPBX Standard User Manual External Refresh Interval Leave this blank Local Network Identification Leave this blank NAT mode Yes Allow RTP Reinvite No Page 93 4 Yeastar MyPBX Standard User Manual APPENDIX D How to Use Auto Provision Step1 Disable DHCP Server on your local network E g Disable DHCP Server on Linksys Router LINKSYS A Division of Cisco Systems Inc Setup Internet Setup Internet Connection Type Optional Settings required by some ISPs Network Setup Router IP Network Address Server Settings DHCP Setup Security Applications amp Gaming Basic Setup DDNS l MAC Address Clone Obtain an IP automatically Domain Name sd MTU O Enable S Disable Size 1500 Lo
39. For example you may enter Family e g Yealink s IP phone Preference Features DSSKey EXTKey Voice Ring Tones DialPlan SMS NOTE 2 Internal Ringer Text Internal Ringer File Ring2 wav v 3 Internal Ringer Text Internal Ringer File Ring3 wav v 4 Internal Ringer Text a Internal Ringer File Ring4 wav v 5 Internal Ringer Text Internal Ringer File Rings way v 6 Internal Ringer Text Internal Ringer File Ring6 wav v 7 Internal Ringer Text Internal Ringer File Ring wav O M 8 Internal Ringer Text Internal Ringer File Ring8 wav 4j 9 Internal Ringer Text Internal Ringer File Ringl wav v 10 Internal Ringer Text Internal Ringer File Ringl wav v Cancel Figure E 1 Step2 Configure the Distinctive Ringtone on MyPBX MyPBX web interface Inbound Routes Edit Inbound Route fill in the Internal Ringer Text on Distinctive Ringtone Page 9 7 8 4 Yeastar MyPBX Standard User Manual Edit Inbound Route pstnin General Foute Name l DID Number Caller ID Number Distinctive Ringtone 9 Family Member Trunks amp Available Trunks Selected T 38 SP8 gt pstn7 FXO cjhtest SP S E pstnB FXo cigtest SPS 5503301 FXO 5503302 FX0 5503303 FX0 550 3308rF AO 182 158 5 44 8P amp xu a tl During Office Hours End Call C Extension Yoicema
40. General Bind Port Port use for IAX2 registrations Default is 4569 Page 58 y 4 Yeastar MyPBX Standard User Manual Bandwidth Low medium high with this option you can control which codec to be used Min Registration Time Minimum duration in seconds of a IAX2 registration Default is 60 seconds Max Registration Time Maximum duration in seconds of a IAX2 registration Default is 1200 seconds 2 Codecs A codec is a compression or decompression algorithm that used in the transmission of voice packets over a network or the Internet u law A PSTN standard codec used in North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call a law A PSTN standard codec used outside of North America that provides very good voice quality and consumes 64kbit s in each direction receiving and transmitting of a VoIP call GSM A wireless standard codec used worldwide that provides adequate voice quality and consumes 13 3kbit s in each direction receiving and transmitting of a VoIP call GSM is supported by many VoIP phones SPEEX Speex is an Open Source Free Software patent free audio compression format designed for speech The Speex Project aims to lower the barrier of entry for voice applications by providing a free alternative to expensive proprietary speech codecs Moreover Speex is well adapted to Internet applications and provides useful featur
41. SER OE NOE AGERET EN REY OCEOAGR T ACA OE OE ERU ENG 25 3 3 3 I1 New Outbound ROUS vira ex ice ca Ce CT CC RT ana 26 3 3 3 2 Delete Outbound Route sssssssssssss nnns 28 9 0 d AUTO PEOVISIOD ae ee ee ee ee a 28 3534 1 NEW PRODE aio Lodescew bid wa ra tant warsdt wa tors an a Usa ew v V edita a ima ate ga torad ws 28 BS eee Ca PF OMG ceccacdeaecaaaseesqinacenuadt can PEU ELM II prO ERU SEEN EE IE DE 29 3 4 Enpoundg all CODETOldesucuids qur d yero erue ia der PIA OUR UTR GUARD Pd coa aieo 6rgoot ai 30 cw 30 3AL L GL 4 3 HT ee ee eee ee eee 30 CE PAR I RiU E 32 EEOAE OT U o gt E E E A E E 32 3 4 3 CUStOM dionsi c c 36 cmo saspe gol o L 36 3 4 4 1 Create Ring Group sessssseeeeeesen enne m nnne 37 3 4 4 2 Delete Ring Group csssssseeeeeennn mmm I eene 38 3 4 5 Inbound ROLEGS v seii deikiekacierd cioe coc cia ccce bea 38 3 4 5 1 Create Inbound ROUtE cece cece cece enn nnns 39 3 445 2 Delete ROUTES ivre x cea eae CC RR Fa 43 4 Yeastar MyPBX Standard User Manual Sdn DIAC diii E IT 43 3 4 6 1 Create Blacklist ccesussmese x usturd iacit der iPad ee ee 43 3 9 Other Setting Mc 44 B29 USA ee EE E E 44 Seine CONTEN CI TE T T TU TP 45 3 5 95 BUSIIess TIO S eee er er er ere eee ROPA EIS x 46 3 5 4 Feature
42. Setting Net Disk Host IP Change this to the IP address of the computer where backup files will be stored Net Disk Share Name Change this to the name of the shared folder where backups will be stored Net Disk Share Username The user name used to log into the network share Leave this blank if it is not required Net Disk Share Password The password used to log into the network share Leave this blank if it is not required If configuring is correctly open your Windows share folder to see if the MyPBX backup files and folders has been created If the contents of the backup folder look similar to Figure B 3 then you have successfully configured Autobackup on the MyPBX unit File Edit View Favorites Tools Help pack T gt 2 yo Search 5 Folders BER Address E ishare status txt iT RE File and Folder Tasks Text Document LJ auta backup O KB succeed File 1 KB c Make a new Folder Ed Publish this Folder to the Web E Share this folder Figure B 3 Autobackup setting succeed Page 90 lt e Yeastar MyPBX Standard User Manual APPENDIX C How to Configure NAT setting When MyPBX is behind a NAT firewall you need to configure NAT setting on MyPBX if you want to use a remote extension Please follow section 1 or 2 below depending on your network configuration 1 If MyPBX is connected to a local network you must set up port forwarding on your router Specifically you must map port 5060
43. al d Green LED Indicates stable WAN Port connection Green LED Indicates stable LAN Port connection Red LED Indicates presence of an FXO GSM module Green LED Indicates presence of an FXS module LED Blinking Red blinking No connection between FXO port and PSTN LED Alternating Red and Green slow blink FXO port is receiving an incoming call LED Alternating Red and Green fast blink FXO port is in use LED Dual Green and Red slow blink FXS port is ringing LED Dual Green and Red fast blink FXS port is in use Page 5 4 Yeastar MyPBX Standard User Manual 2 System set up 2 1 Connection Drawing IP Provider 3 Router FXSjLines LAN 601 d 602 45 c amp Jn s IP Phone Soft Phone 604 dm Normal Phone Figure 2 1 2 2 Connecting Ethernet Line MyPBX provides two 10 100M Ethernet ports with RJ 45 interface and LED indicator Plug Ethernet line into MyPBX s Ethernet port and then connect the other end of the Ethernet line with a hub switch router LAN or WAN Once connected check the status of the LED indicator A yellow LED indicates the port is in the connection process and a green LED indicates the port is properly connected 2 3 Supplying Power MyPBX utilizes the high performance switch power supply which supplies the required power for the unit AC Input 100 240V DC Output 12V 3A Page 6 t gt 4 Yeastar MyPBX Standard User Manual Please follow the
44. ame allin DID Number amp 9 Caller ID Number amp 9 Trunk Sequence B Available Trunks Selected patni Analog FAO pstn2 Analog FX Digital Trunk E17 During Office Hours End Call Extension User Extension 500 Yoicehail v niceMail 500 Destination WR IVR welcome FingGroup RingGroup ringgroup_def Conference Room Conference Room 640 vi DISA Outside Office Hours End Call Extension User Extension 500 4 saicelviail niceMail 500 Destination IVR IVR welcome Ringsroup Ring Group ringgroup det Conference Room Conterence Room 640 a DISA af Save 3X Cancel Figure 5 5 Page 8 7 1 gt 4 Yeastar MyPBX Standard User Manual APPENDI X A FAQ Q1 How to Register SI P device A1 1 Register SIP soft phone Download the x lite softphone from counterpath website www counterpath com After install the x lite right click the panel and select the SIP Account setting and then configure it Display Name 500 User Name 500 Password 500 Authorization Name 500 Domain 192 168 5 150 2 Register IP Phone for example Yealink s T28 IP Phone a Connect the T28 s Internet port to the switch And it can get the IP from your route b Press the OK key on T28 to get the IP of T28 C Put the IP on web browser then you can enter the T28 configure page through this IP d Put the SIP extensions info on the T28 IP phones Display Name 501 User Name 501 R
45. an Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Over Lap Dial Whether MyPBX can dial this switch using overlap digits If you need Direct Dial in DDI in German Durchwahl you should change this to yes then MyPBX will wait after the last digit it receives PRI Indication Tells how Device should indicate Busy and Congestion to the switch user Accepted values are inband Device plays indication tones without answering not available on all PRI BRI subscription lines outofband Device disconnects with busy congestion information code so the switch will play the indication tones to the caller Busy will now do same as setting PRI CAUSE 17 and Hangup Facility Enable To enable transmission of facility based ISDN supplementary services such as caller name from CPE over facility NSF Used with AT amp T PRIs If outbound calls are being rejected due to Mandatory information element missing and the missing IE is 0x20 then you need this Page 20 b 4 Yeastar MyPBX Standard User Manual setting Echocancel Echocancel Obviously this disables or enables echo cancellation it is recommended to not turn this off CRC CRC Verification Global DOD Global direct outward dialing number DO
46. ange this part if it is not required Username Username of IAX account Used for IAX trunk registration Password Password of IAX account Online number Define the online number that expected by Skype Connect and some other SIP service providers Leave this field blank if it s no required Maximum Channels Controls the maximum number of outbound channels simultaneous calls that can be used on this trunk Inbound calls are not counted against the maximum Leave blank to specify no maximum Page 23 oP 8 Yeastar MyPBX Standard User Manual Created New VOIP trunk Type Provider Mame Hastname lP Username Password Online Number Maximum Channels af Save 3 Cancel Figure 3 12 3 3 2 5 Service Provider 1 Add Service Provider To Create the Service provider definition you need to complete the following VoIP fields Type SIP or IAX SIP Identifies whether the trunk sends and receives calls by using the VoIP protocol SIP IAX Identifies whether the trunk sends and receives calls by using the VoIP protocol I AX Provider Name A unique label would help to you identify this trunk Ex Provider2 Hostname IP Service provider s hostname or IP address Note 5060 is the standard port number used by SIP protocol 4569 is the standard port number used by IAX protocol Don t change this part if it is not required Maximum Channels Controls the maximum number of outbound channels
47. any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match any remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Distinctive Ringtone MyPBX support mapping to custom ring tone files For example if you configure the distinctive ringing for custom ring tone to Family the ring tone will be played if the phone receives the incoming call How do configure distinctive ring tones Please see APPENDIX E 2 Member Trunks This area allows you to select which trunks will be member trunks for this route To make a trunk a member of this route please move it to the Selected box 3 During Office Hours You can choose how to route incoming calls during office hours End Calls Route the incoming calls to end calls System will auto hang up the call Extension Route the incoming calls to a specific extension Voicemail Route the incoming calls to extension s voicemail IVR Route the incoming calls to a specific IVR Ring Group Route the incoming calls to a specific Ring Group Conference Room Route the incoming calls to a specific Conference Room DISA Page 40 4 Yeastar M
48. cal IP Address Subnet Mask 755 255 2550 bul Start P Address 492 468 41 LU Number of Address so DHCP Address Range Client Lease Time o minutes 0 means one day 182 168 1 100 to 182 168 1 148 Static DNS 1 o e fo f Static DNS 2 o Jo e je Static DNS 3 o e e e j WINS Save Settings Cancel Changes Figure D 1 Step2 Enable DHCP Server on MyPBX Login MyPBX web interface System Settings gt DHCP Server gt Enable DHCP Server Administration Firmware Version 1 04 06 Ftherfast Cable DSL Router BEF SR44 Status Advanced Routing Basic Setup The Basic Setup screen is where basic configuration is performed Some ISPs Internet Service Providers will require that you enter the DNS information These settings can be obtained from your ISP After you have configured these settings you should set a router password from the Administration gt iManagement SCreen Completing the Internet Setup section is all that is required to set up for your specific ISP Please look at the table below to configure the Router for your Internet connection More Cisco SYSTEMS Page 94 1 gt 4 Yeastar Status Monitor Line Status Basic Extensions Trunks Outbound Routes Auto Provision Inbound Call Control Q VR IVR Prompts Ring Groups InboundRoutes BlackList Other Settings A DISA Conferencing TimeConditions FeatureCodes Pag
49. d ate nos nett nne ben iie ave tnl T Sc Ln b Manage Ring Groe 3n hes ni croup Manage Aing Groups Humber igma dieu STS SOAP ES I7 SOAP 538 8 P HEH 2 Drel kinui Foulkes laid zl Glir Seth D 5 a bore i ia Figure 3 22 3 4 4 1 Create Ring Group Click New Ring Group to enter into the Manage Ring Groups page 1 General Ring Group Name This option defines a name for this group i e Sales Ring Group Name is a label to help you identify this group in the group list Ring Group Number This option defines the numbered extension that can be dialed to reach this group Strategy This option sets the Ringing Strategy for this Group The options are as follows 1 Ring All Simultaneously Ring all available Extensions simultaneously 2 Ring Sequentially Ring each extension in the group one at a time Seconds to ring each member 1 If the strategy is Ring All Simultaneously it means set the number of seconds to ring this group before routing the call according to the Destination if No Answer settings 2 If the strategy is Ring Sequentially it means set the number of seconds to ring a single extension before moving onto the next one 2 Ring Group Members An extension can be made a member of this ring group by moving it into the Page 37 t gt 4 Yeastar MyPBX Standard User Manual Selected box 3 Destination If No Answer When all
50. dialing Password The route password can be used to protect this route from being accessed without a password PIN User A pin number can be used for security instead of a password if set here Select a PIN set to use About PIN User more information please see here Notel If PIN User is enabled in the route then the extensions which are Page 26 4 Yeastar MyPBX Standard User Manual selected in the Member Extensions that can make calls via this route without inputting PIN code While those extensions that haven t been selected should input PIN code when making calls via the route Please do as the following 1 Input the PIN User validate code 2 Input the PIN code after hearing the prompt 3 Making calls as per the outbound route Note2 When a PIN is entered while making a call or during a call that PIN is included in the call records output by the system Each PIN User will have own call records PIN entered are checked against those stored by the system If an invalid PIN is entered the PIN is requested again The system administrator can configure certain numbers or types of numbers to require entry of a PIN before you can continue making a call to such a number The system administrator can also configure you to have to enter a PIN before making any external call Member Extensions Defines the extensions that will be permitted to use this outbound route Member Trunks Defines the trunks
51. e their first digit stripped off digit 9 and will be sent to the PSTN port 1 2 After we have configured the above we can dial 9 local number to dial out Page 83 b 4 Yeastar MyPBX Standard User Manual via a PSTN line Note Setting number prefix to wild card X and setting Strip to O digits from the front will allow all calls to go through this outbound route 5 1 2 Sample Routing via VoIP Trunk Let s configure all inside extensions to dial 0 through the VoIP Trunk 1 Add VoIP service provider Before we do add this please make sure you have a VoIP Trunk account Trunks gt VoIP Trunk gt SIP Trunk Enter your account information on this page and click Save Created New VOIP trunk Type Provider Mame volpprovider Hastname lp volp 5699 org Domain voip 56988 org From User 15585885 Username 16883885 Authorization name 16663565 Online Number Password sesseees Maximum Channels 1 Enable Outbound Proxy Server Transport W Save 3 Cancel Figure 5 2 2 Add Outbound Routes As we can see from the Outbound Route of voipout all phone numbers Starting with O will have their first digit stripped off digit 0 and will be sent to the SIP Trunk Page 84 b 4 Yeastar MyPBX Standard User Manual New Outbound Route X Route Name v alpaLt Dial pattern P Strip digits fram front Prepend these digits 9 before dialing Password PIN User Call
52. egister Name 501 Password 501 SIP Server 192 168 5 150 Use the same method register another T28 to other extension Q2 How dol reset MyPBX back to the factory default settings A2 To perform a reset please follow steps below Step 1 Hold down the Reset button on the back of the unit for 5 seconds and watch the LEDs on the front of the MyPBX When the status LED turns red let go of the reset button Step 2 When the RUN status LED starts blinking MyPBX will be set back to factory defaults Step 3 To access the configuration page navigate to 192 168 5 150 using a web browser Make sure that you are on the 192 168 5 0 subnet before doing this Step 4 Login to the device with the username admin and the password password in order to begin reconfiguring the device Page 88 4 Yeastar MyPBX Standard User Manual APPENDIX B How to Configure Autobackup Before Autobackup can be properly configured an SMB share folder accessible from MyPBX must be set up on a Windows based machine Once that has been set up please follow the steps below Step 1 Add a new folder rename it and set this new folder s share Properties according to Figure B 1 share Bip t T C General sharing Customize Local sharing and security ia To share this folder with other users of this computer 9 9 only drag it to the Shared Documents Folder To make this folder and its subfolders private so that only You have access
53. enns 82 5 1 1 Sample Routing via PSTN Trunk ccccccecc cece cece ee eeeeeeeeeeeeeeeeeeeaas 83 5 1 2 Sample Routing via a VOIP Trunk eese 84 MA WMICOMMNG Callin TTE mm nm 86 5 2 1 Sample Routing to an TVR ciii r1 eo Edd oe 86 APPENDDS AZ FA reenact corset UE E HESSEN TUN EUM UE IU E 88 APPENDIX B How to Configure Autobackup eese 89 APPENDIX C How to Configure NAT setting ccccccc eee Hn 91 APPENDIX D How to Use Auto Provision ssssssseenn mmn nnn 94 APPENDIX E How do I configure distinctive ring tONES ccccceeeee nett teen nena 97 Page 3 y 4 9 Yeastar MyPBX Standard User Manual 1 Introduction MyPBX An IP PBX for Small Businesses Home Office MyPBX is a standalone embedded hybrid PBX for small businesses and remote branch offices of larger organizations 1 100 users per site MyPBX also offers a hybrid solution a combination of VoIP applications using legacy telecom equipment alternative for enterprises who are not yet ready to migrate to a complete VoIP solution Applications 1 1 Features e Paging Zone Paging Note the features with asterisk will be supported in next version Page 4 9 4 Yeastar MyPBX Standard User Manual 1 2 Hardware Specifications 1 2 1 Exterior Appearance Front Side No Green LED Indicates correct power is being supplied to the unit ue Green LED Indicates the MyPBX is fully function
54. ern that repeats Busy Count times as a busy signal If you specify Busy Pattern then MyPBX will further check the length of the tone and silence which will further reduce the chance of a false positive disconnect Caller 1D Start This option allows you to define the start of a Caller ID signal Ring Start when a ring is received Caller ID Signaling Bell USA DTMF Polarity Start when a polarity reversal is started Caller ID Signaling V23 UK V23 JP DTMF Before Ring Start before a ring is received Caller ID Signaling DTMF Caller I D Signaling This option defines the type of Caller ID signaling to use It can be set to one of the following Bell bell202 as used in the United States v23 UK Used in the UK v23 JP Used in Japan DTMF Used in Denmark Sweden and Holland Page 18 4 Yeastar MyPBX Standard User Manual Edit Analog Trunk Port1 Trunk Name pstn1 folume Setting Advanced Options Busy Detection Busy Count Oo 4 Busy Pattern Caller ID Start Caller ID Signaling af Save 3X Cancel Figure 3 8 3 3 2 2 GSM Trunk 1 Edit GSM Trunk 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex gsm1 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed Edit GSM Trunk Port9 Trunk Name gsm Volume Setting af Save 3 Cancel Fig
55. ern will use this outbound route There are a number of dial pattern characters that have special meanings X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The F will match any remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Strip digits from front Allows the user to specify the number of digits that will be stripped from the front of the phone number before the call is placed For example if users must press O before dialing a phone number one digit should be stripped from the dial string before the call is placed Prepend these digits before dialing These digits will be prepended to the phone number before the call is placed For example if a trunk requires 10 digit dialing but users are more comfortable with 7 digit dialing this field could be used to prepend a 3 digit area code to all 7 digit phone numbers before calls are placed When using analog trunks a w character may also be prepended to provide a slight delay before
56. es Callers are forced out of a queue when no agents are logged in No Callers will remain in a queue with no agents Join Empty This option controls whether callers can join a call queue that has no agents There are two options Yes Callers can join a call queue with no agents or only unavailable agents No Callers cannot join a queue with no agents The default option is No Agent Announcement Announcement played to the Agent prior to bridging in the caller J oin Announcement Announcement played to callers once prior to joining the queue Retry Page 33 4 Yeastar MyPBX Standard User Manual The number of seconds we wait before trying all the phones again Wrap up time How many seconds after the completion of a call an Agent will have before the Queue can ring them with a new call The default is 30 Page 34 t gt 4 Yeastar MyPBX Standard User Manual New Queues Queue Name 9 692 Queue Number 692 Queue Password 9 Queue Agent Timeout 30 Queue Max Wait Time 9 1800 Queue Ring Strategy Agents Available Agents Selected Caller Position Announcements Announce Position Announce Hold Time Frequency Periodic Announcements Prompt Frequency Events Key Action Destination Failaver Destinatian Action End Call ka Destination Others Music On Hold 9 Leave When Empty Jain Empty Agent Announcement 9 Join Announcement Retry 30 Wrap
57. es that are not present in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729 H261 H263 H263p H264 Note If you would like to use G 729 please enter your license Page 59 1 gt 4 Yeastar MyPBX Standard User Manual Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE File Edit View Favorites Tools Help ay Back v x a A P Search Sj f Favorites Address http J 192 168 5 1 cgi WebCGI 1000 v Eje us Embedded Hybrid IP PBX for Small Businesses Logout Logout gt IAX Settings Status Monitor Line Status General Bind Port Bandwidth Extensions Trunks Outbound Routes Minimum Registration Time Auto Provision Maximum Registration Time Inbound Call Control WVR Queues Vv u law M a law M LI a a a E a Custom Prompts Alleman CBS u law a law GSM SPEEX 6726 ADPCM 6G729 H261 H263 Ring Groups H263P H264 Inbound Routes Blacklist wv Save 3 Cancel Other Settings DISA Conferencing Business Hours Feature Codes Paging Groups System Settings Options Firewall Music On Hold Prompts SIP Settings a5 Done 4B Internet Figure 3 41 3 6 6 Voicemail Settings 1 General Voicemail Settings Max Messages per Folder Sets the maximum n
58. ey As Send Line W Linel Extension Label 500 Line Active Line Extension Label Line Active xl Lines Extension Label Line Active Line Extension Label Line Active Lines Extension Label Line Active E mm Lines Extension Label Line Active wf Save 3 Cancel Figure D 4 Step4 Turn on the power and connect the network cable to IP Phone Remark The factory default setting of DHCP for IP Phone is enable so you can skip this step to step 5 If the DHCP is disable please follow below step to enable it e g Yealink s IP Phone l Login IP phone s web page 2 Enable DHCP Internet Port WAN PC Port Advanced DHCP EJ NOTE Static IP Address DHCP The device will acquire its IP IP Address address from the DHCP Suret Mak server automatically Static IP Address Default Gateway Set the IP address Subnet l Mask Default Router IP Primary DNS address Primary DNS Secondary DNS fields Secondary DNS manually PPPoE PPPoE This setting provide by DSL User Password Figure D 5 Step5 Finish Page 90 4 Yeastar MyPBX Standard User Manual APPENDIX E How do configure distinctive ring tones Step1 On your IP phone navigate to the Phone settings web configuration page and find the Distinctive Ring Tone section For each custom ring tone enter the Internal Ringer Text can be digits or text to trigger the ring tone
59. g 071 on their phone 071 is default setting Enable Forward When Busy Users may enable busy forward by dialing 72 on their phone 72 is default setting Disable Forward When Busy Users may disable busy forward by calling 072 on their phone 072 is default setting Enable Forward No Answer Users may enable no answer forward by calling 73 on their phone 73 is default setting Disable Forward No Answer Users may disable no answer forward by calling 073 on their phone 072 is default setting Forward to number Users may activate call forwarding by dialing this feature code followed by the extension or phone number to forward all calls to Note Users may activate Forward to number by dialing 74 phone number e g by dialing 74501 all calls will be forwarded to extension 501 Forward to Voicemail Users may forward the call to Voicemail by calling 074 on their phone 074 is default setting Enable Do Not Disturb Users may enable do not disturb by calling 75 on their phone 75 is default setting Disable Do Not Disturb Users may disable do not disturb by calling 075 on their phone 075 is default setting Page 48 4 Yeastar MyPBX Standard User Manual d WP HE Seni nr nii UDEE PPA for Small ID IT ier RETE UE STET Fs rdt ise Pre Tock Her our fed ae 2 Ti I2 ash iie rhon pri irass ej nik o uitz bee Led oc nho des Tied MvPEX MM PET VI HF LS Embedded Hybrid IP PBX
60. il Voicemail 5001 v Figure E 2 Step3 Finish Finish Page 98
61. il settings are properly configured on the System Settings gt Voicemail Settings page before using this feature 4 Flash Hook Flash Detection Sets the amount of time in milliseconds that must pass since the last hook flash event received by MyPBX before it will recognize a second event If a second event occurs in less time than defined by Hook Flash Detection then MyPBX will ignore the event The default value of Flash is 1000 ms and it can be configured in 1ms increments 5 Group Pickup Group If this extension belongs to a pickup group any calls that ring this extension can be picked up by other extensions in the same pickup group by dialing the Call Pickup feature code default 4 Note 4 is the default setting it can be changed under Feature Codes gt General gt Call Pickup 6 Follow me Call Forwarding This function sets inbound call forwarding on an extension An administrator can configure Follow Me for this extension 7 Other Options Call Waiting Check this option if the extension should have Call Waiting capability If this option is checked the When busy follow me options will not be available User Web I nterface Check this option to allow the user to login to the MyPBX User Web interface which can be used to access voicemail and extension recordings Users may login to the MyPBX User Web interface by using their extension number and voicemail PIN as the login and password respectively
62. ing and Intercom System Settings A Options Music On Hold Prompts SIP Settings IAX Settings VoiceMail Settings Network Settings DHCP Server Autobackup Setting Password Settings Date and Time Backup and Restore Reset and Reboot MyPBX Standard User Manual Embedded Hybrid IP PBX for Small Businesses gt DHCP Server DHCP Server DHCP is not running iv Enable 192 158 5 1 Subnet Mask 255 255 255 0 Primary DNS 192 168 5 1 Gateway Secondary DNS Allow IP Address From 192 168 5 2 To 192 168 5 254 v Save 3 Cancel Figure D 2 Step3 Configure phones on MyPBX auto provision page 1 Login MyPBX web interface Basic gt Auto Provision gt Create New Phone Status Monitor Line Status Basic Extensions Trunks Outbound Routes Inbound Call Control A VR IVR Prompts Ring Groups InboundRoutes BlackList Other Settings A DISA Conferencing TimeConditions FeatureCodes Paging and Intercom Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Auto Provision 5 Create New Phone WELS Auto Provision Name Extension Figure D 3 Page 95 1 gt 4 Yeastar MyPBX Standard User Manual 2 Fill in the phone detail message on the pop up windows Input IP Phone s MAC address configure Name Call waiting Line Extension Label Line active for the phone Create New Phone General Mac 00156511189E Name Michael Call Waiting K
63. ing through PPPoE or if you normally enter a user name and password to access the Internet perform these steps Stepl Step2 Step3 Step4 Step5 Step6 Select PPPoE as the WAN Connection Type Enter the User Name Enter the Password Click the Save button to save the settings Reboot the device Check the WAN s Status System Info gt WAN gt Status Page 64 1 gt 4 Yeastar MyPBX Standard User Manual Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Fie Edit View Favorites Tools Help Q Back x a A Search Sf Favorites E Address 48 http 192 168 5 1 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses Status Monitor Line Status Basic Extensions Trunks Outbound Routes Auto Provision a Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Other Settings DISA Conferencing Business Hours Feature Codes Paging Groups System Settings Options Firewall Music On Hold Prompts SIP Settings IAX Settings voicemail Settings gt Network Settings Advanced Settings DHCP Enable SSH Hostname IP Address Subnet Mask Gateway Primary DNS Secondary DNS UseWAN M C DHCP Static IP Address IP Address Subnet Mask Default GateVVay Primary DNS Secondary DNS PPPoE User Password No Yes Port 22 MyPBX 192 188 5 1 255 255 255 0 192 168
64. ir 17 167 5 os n bna Finn ee End MyPBX Embedded Hybrid IP PBX for Small Businesses ii B b sysram iaman 4 Status Morea u General Hardware Verziam EUL Fimen Yergen 34 um 1 dap 3 23 Last Arevese 1 15 1 20 1 10 Lue Salur prs a System Settings cy DU oat Hir Or Hod rampiz OUP Satis al i Dore A neet Figure 3 53 Page 75 4 Yeastar MyPBX Standard User Manual 4 Access MRI MRI MyPBX Recording Interface Users may access MRI by logging into the MRI web interface with their username extension number and voicemail password 4 1 Allow users to access MRI The extension s User Web Interface option must be checked before the associated user can log into MRI Page 76 y 4 Yeastar MyPBX Standard User Manual Edit Extension 501 General Type Extension Password pnincadesSt1 Name 501 Caller IDG 501 voicemail W Enable Yoicemail e aicemall Access FIM go 501 Mail Setting Enable Send voicemail Email Address e Note Please ensure that the section SMTP Settings Far sVaicemail tin the voicemail Settings have been properly configured before using this feature VoIP Settings NATO DTMF Mode Rrc2833 w IPF Restriction Enable IP Restriction Permitted IP address Subnet mask 1 69 Permitted IP address Subnet mask 2 9 Permitted IP address Subnet mask 3 9 Permitted IP address Subnet mask 4 9 Group Pickup Group
65. ll Ring All available Agents simultaneously until one answers LeastRecent Ring the Agent which was least recently called FewestCalls Ring the Agent with the fewest completed calls Random Ring a Random Agent RRmemory Round Robin with Memory Remembers where it left off in the last ring pass 2 Agents This selection shows all users Selecting a user here makes them a agent of the current queue 3 Caller Position Announcements Announce Position Announce position of caller in the queue Page 32 4 Yeastar MyPBX Standard User Manual Announce Hold Time Enabling this option causes MyPBX to announce the hold time to the caller periodically based on the frequency timer Either yes or no hold time will not be announced if 1 minute Frequency How often to announce queue position and estimated hold time 4 Periodic Announcements Prompt Select a prompt file to play periodically Frequency How often to announce a prompt to the caller 5 Events If a caller presses the key while waiting in the queue this setting selects which action should process the key press 6 Failover Destination Defines the failover action A failover occurs after the user reach the Queue max wait time 7 Others Music On Hold Select the Music on Hold Class for this Queue Leave When Empty This option controls whether callers already on hold are forced out of a queue that has no agents There are two options Y
66. ns starting from SUB Tip After pressing the Create Extensions button you may use the Modify Selected Extensions button to modify the properties for these extensions 3 Edit VOIP Extension Click Edit on VOIP Extension administration page or click Modify Selected Extensions to edit extension 3 3 2 Trunk Create Extensions Figure 3 6 There are five types of trunks Analog trunks FXO GSM Trunk BRI Trunk VoIP Trunk and Service Provider trunks d MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Q Back x a P Search jT Favorites E Seles ar Address http 192 168 5 136 static configsindex html MyPBX Status Monitor Line Status Basic Extensions Trunks Outbound Routes Inbound Call Control 4 VR IVR Prompts Ring Groups InboundRoutes BlackList Other Settings DISA Conferencing TimeConditions FeatureCodes Paging and Intercom System Settings A Options Music On Hold Prompts Done Embedded Hybrid IP PBX for Small Businesses gt Manage trunks Analog Trunk Trunk Name pstn1 pstn2 b GSM Trunk Trunk Name gsm9 gsm11 VOIP Trunk New VOIP Trunk Provider Name SIP Provider b Service Provider New Service Provider Provider Name test List Of Trunks Analog Ports Type Hostname IP SIP 192 168 5 99 6069 Hostname IP 192 168 5 99 Fig
67. oft Internet Explorer Es ZK s pobe Iwe Help La Qui O A A Ds freee lA GaS Agdesss dE ates ans n e hon Finli dee EJs ius b Manage IWE 4 creada Hin De lini ral Camiri FR BT omms Lees Sall n 5a a bore AB ia Figure 3 17 3 4 1 1 Create I VR Click Create New IVR 1 General Number MyPBX treats IVR as an extension you can dial this extension number to reach the IVR Name A name for the IVR Prompt The prompt recording that will be played when this IVR is reached Repeat Count The number of times that the selected IVR prompt will be played Key Timeout Page 30 9 4 Yeastar MyPBX Standard User Manual Wait for the user to enter a new extension for a specified number of seconds Allow Dialing of Other Extensions Allow the caller to dial other extensions other than the ones explicitly defined 2 Key Press Events A list of actions that can be performed depending on the digit dialed by the user Time Out Defines the timeout action A timeout occurs after the IVR prompt has finished playing for the number of times specified by the Repeat Count field Invalid Defines the invalid action The invalid action is triggered if the user enters a DTMF digit that is not defined for this IVR New IVR Number 660 Name 9 welcome Prompt 9 defaut Custom IVR Prompts Repeat Count 3 v WwaitExten D 3 gt e Allow Dialing Other Extensions e KevPress Events
68. om Port SMTP Port the default value is 25 Use SSL TLS to send secure message to server If the server of sending email needs to authenticate the sender you need to select the check box Note Must be selected for Gmail or exchange server After filling out the above information you can click on the Test Account Settings button to check whether the setup is OK 1 If the test is successful you can use the email safely 2 If test failed please check the above information is correct or network is proper Page 61 t gt 4 Yeastar MyPBX Standard User Manual MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Back x a A P Search S Favorites E Address http 192 168 5 136 static config index html v 9 Go Links Embedded Hybrid IP PBX for Small Businesses 4 P VoiceMail Settings Status Monitor Line Status General VoiceMail Settings Basic Message Options c Maximum messages per folder 100 v Trunks Max message time 5minutes v Outbound Routes i Min message time 5seconds v Inbound Call Control 4 Ask caller to press 5 l VR IVR Prompts Ring Groups Say message Caller D J InboundRoutes BlackList Playback Options Say message duration 9 Say message arrival time Other Settings A Allow users to review DISA Conferencing SMTP Settings For VoiceMail TimeConditions FeatureCodes Paging
69. overtime Define Office Hours Inbound Call Control 4 Monday 08 30 wl 4200 V 14 00 BEBE 15 00 IB 7200 Ml 2200 S IVR as EN MH Queues Tuesday 0830 w 42 00 v 4400 w 18 00 4 amp 00 w 22 00 w Custom Prompts i Ring Groups Wednesday 08 30 w 12 14 00 w 18 00 v 19 00 2200 Inbound Routes Blacklist Thursday 08 30 v 14 00 18 00 v 19 00 22 00 v Other Settings A Friday 08 30 v 14 00 w 18 00 v 19 00 w 2200 DISA Business Hours Feature Codes Sunday 00 00 00 00 w 00 00 00 00 w 00 00 Paging Groups Save Cancel System Settings v Save 3 Cancel c http 192 168 5 164 cqi WebCGI 1131 4B Internet Figure 3 31 3 5 4 Feature Codes 1 General One Touch Record A user may initiate or stop call recording by dialing 1 during a call 1 is Page 46 4 Yeastar MyPBX Standard User Manual default setting Extension for Checking Voicemail Users can check their Voicemail by dialing 2 on their phone 2 is default setting Attended Transfer Users may transfer an incoming call by dialing 3 on their phone 3 is default setting Blind Transfer Users may blind transfer an incoming call by dialing 03 on their phone 03 is default setting Call Pickup Users may pick up an incoming call by dialing 4 on their phone 4 is defaul
70. r Average Yul Good Till Excellent BRI Trunk Status Ok The ports connect correctly Error The port is error The port hasn t connected the PSTN line Service Provider Status Registered Succeed registration trunk is ready for use Failed Trunk registration failed 3 3 Basic 3 3 1 Extension Extension has two types Analog extensions FXS and VOIP extensions SIP extension or AX extension Page 10 a 4 Yeastar MyPBX Standard User Manual Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer Sele File Edit view Favorites Tools Help ay Q Back o ix a A J2 Search Pp Favorites E Address http 192 168 5 164 cgi WebCGI 1000 vco uus Embedded Hybrid IP PBX for Small Businesses Logout Logout gt Extension A Status Monitor VSSEEEEENEEMSLLLLLEILLULOULLLLLLERRILLEOLE QoQAGGEMELIALALIBLERIROELEULLLI H L LVON ELLLLUULULU EG COKQEDEOE OBLULIURI CELULLELLULO TEOOReIOL LULLULULLULLLLLLOLELLL LCOCOLLLU ULL LLLUEO1LOB Line Status Extension List b gt FXS Extensions Extension Full Name Caller ID Extensions Trunks Edit X Delete Outbound Routes Edit X Delete Auto Provision Edit X Delete Edit X Delete Inbound Call Control 3 X Delete IVR VOIP Extensions Queues Custom Prompts Ring Groups Extension Type Full Name Caller ID Inbound Routes Create New Extension Va Add Multiple Extensions b Modify Selected Ex
71. re second IP Address and Mask in this text MyPBX can use this ip address access to another network VLAN Number The VLAN Number is a unique value you assign to each VLAN on a single device VLAN IP Address Set the IP Address for MyPBX VLAN VLAN Subnet Mask Set the Subnet Mask for MyPBX VLAN VLAN Gateway Set the Gateway for MyPBX VLAN 3 WAN Note Only have WAN port s hardware version support this functions It support three connection types DHCP obtain an IP automatically PPPoE Static IP Address DHCP Page 63 4 Yeastar MyPBX Standard User Manual Jf your ISP says that you are connecting through DHCP or a dynamic IP address from your ISP perform these steps Step1 Step2 Step3 Step4 Select DHCP as the WAN Connection Type Click Save button to save the settings Reboot the device Check the WAN s Status System Info gt WAN gt Status Static I P Address If your ISP says that you are connecting through a static or fixed IP address from your ISP perform these steps Step1 Step2 Step3 Step4 Step5 Step6 Step Step8 Select Static I P Address as the WAN Connection Type Enter the IP Address Enter the Subnet Mask Enter the Gateway Address Enter the Primary DNS and Secondary DNS Click the Save button to save the settings Reboot the device Check the WAN s Status System Info gt WAN gt Status PPPoOE If your DSL provider says that you are connect
72. resent in most other codecs G 726 A PSTN codec used worldwide that provides good voice quality and consumes 32kbit s in each direction receiving and transmitting of a VoIP call G 726 is supported by some VoIP phones ADPCM G 729 H261 H263 H263p H264 MPEG4 Note If you would like to use G 729 please enter your license Z MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer SEE a File Edit View Favorites Tools Help o Bak gg x a A P Search Sj T Favorites E Address 42 http 192 168 5 164 cgi WebCGI71000 v Eco s Embedded Hybrid IP PBX for Small Businesses gt SIP Session Initiation Protocol Configuration Status Monitor Line Status General UDP Pot Extensions Trunks Enable TCP r Outbound Routes Port Auto Provision RTP Port Start 10001 Inbound Call Control RTP Port End 10200 WR DTMF Mode rfc2833 Queues Max Registration Subscription Time 3600 Custom Prompts Ring Groups Inbound Routes Default Incoming Outgoing Registration Time 120 Blacklist Min Registration Subscription Time 60 Register Attempts 8 Other Settings Register Timeout 20 DISA Video Support Conferencing Business Hours Feature Codes Paging Groups Note Configuration of this section is only required when using remote extensions System Settings Enable STUN D awe Done 4B Internet Figure 3 40 3 6 5 I AX Settings 1
73. s From Extension s 9 Available Extensions Selected Make Outbound Calls on Available Trunks patn1 amp nalodg Fx vaippravider sIP patnz Analog FX yeastar SIP i Selected af Save 3 Cancel Figure 5 3 Now that we have added two outbound dialing rules any call starting with 9 will be routed to the PSTN and any number starting with O will be routed to the SIP Trunk Page 85 9 4 Yeastar MyPBX Standard User Manual 5 2 Incoming call 5 2 1 Sample Routing to an I VR Let s configure an incoming call to route to the IVR In the IVR itself let s configure digit O to route the call to extension 500 and digit 1 to route the call to extension 501 1 Add I VR To add a new IVR go to IVR Create New IVR Edit IVR welcome Number 9 660 Mame welcome Prompt 9 default Custom IVR Prompts Play times 3 WaitExten E e Allow Dialing Other Extensions o KevPress Events Key Action Destination No Action T Action T Action Wc Action T Action No Action No Action No Action Timeout Connect to Extension i User Extension soo E Invalid Connect to Extension i User Extension 500 e wf Save 3 Cancel Figure 5 4 Page 86 4 Yeastar MyPBX Standard User Manual 2 Add Inbound Routes As we can see from the Inbound Route of allin all incoming calls will be sent to the IVR Fdit Inbound Route General Route N
74. ss be used with this system Please contact your ISP for more information External Refresh Interval If an external host has been supplied you may specify how often the system will Page 56 4 Yeastar MyPBX Standard User Manual perform a DNS query on this host This value is specified in seconds Local Network Identification Used to identify the local network using a network number subnet mask pair when the system is behind a NAT or firewall Some examples of this are as follows 192 168 0 0 255 255 0 0 All RFC 1918 addresses are local networks 10 0 0 0 255 0 0 0 Also RFC1918 172 16 0 0 12 Another RFC1918 with CIDR notation 169 254 0 0 255 255 0 0 Zero conf local network Please refer to RFC1918 for more information NAT Mode Global NAT configuration for the system The options for this setting are as follows Yes Use NAT Ignore address information in the SIP SDP headers and reply to the sender s IP address port No Use NAT mode only according to RFC3581 Never Never attempt NAT mode or RFC3581 support Route Use NAT but do not include rport in headers Allow RTP Reinvite By default the system will route media steams from SIP endpoints through itself Enabling this option causes the system to attempt to negotiate the endpoints to route packets to each other directly bypassing the system It is not always possible for the system to negotiate endpoint to endpoint media routing
75. steps below to connect the MyPBX unit to a power outlet 1 Connect the small end of the power cable to the power input port on the MyPBX back panel and plug the other end of the cable into a 100VAC power outlet 2 Check the Power LED on the front panel A solid green LED indicates that power is being supplied correctly Page 7 t gt 4 Yeastar MyPBX Standard User Manual 3 Managing MyPBX 3 1 Administrator Login From your web browser input the IP address of the MyPBX server If this is the first time you are configuring MyPBX please use the default settings below IP Address http 192 168 5 150 Username admin Password password F http 4 192 168 5 169 Microsoft Internet Explorer DER ax File Edit View Favorites Tools Help Q Back x a A P Search Pp Favorites E Address http 192 168 5 169 v Eco us x c MyPBX Embedded Hybrid IP PBX for Small Businesses 0 gt MyPBX Configuration Panel eo 1 Yeastar User Login Username Password Language English v Login Reset v Done 4p Internet t Figure 3 1 Page 8 1 gt 4 Yeastar MyPBX Standard User Manual 3 2 Status Monitor 3 2 1 Line Status MyPBX Embedded Hybrid IPPBX for Small Businesses Windows Internet Explorer SE Go F http 192 168 5 166 cgi MvPbxCGI 1000 File Edit View Favorites Tools Help vy Favorites 4 MyPBX Embedded Hybrid IPPBX For Small Businesses
76. t setting Extension Pickup Users may pick up a specific extension s incoming call by dialing 04 r extension number on their phone 04 is default setting ntercom Define the feature code that is used to dial an extension in intercom mode For instance setting this value to 5 would allow you to initiate an intercom call with extension 501 by dialing 5501 2 Call Park Preferences Call Parking User may park an incoming call on his own telephone by pressing 6 6 is default setting Extension range used to park calls User may park an incoming call on a designated extension at first and then pick up the call again on any other extension Number of seconds a call can be parked before it is recalled Defines the number of seconds that a call can be parked before it is recalled to the station that parked it 3 Call Forwarding Preferences Reset to Defaults Users may reset all call forward defaults by calling 70 on their phone 70 is default setting Note When reset to defaults The call forwarding settings will be configured as follows Always forward Disabled Busy forward to Voicemail Enabled No answer forward to Voicemail Enabled Do not disturb Disabled Enable Forward All Calls Page 4 7 4 Yeastar MyPBX Standard User Manual Users may enable always forward by calling 71 on their phone 71 is default setting Disable Forward All Calls Users may disable always forward by callin
77. tension Ex 12t3f6 Name A character based name for this user EX Bob J ones Caller 1D The Caller ID will be used when this user calls another internal extension SI P Transport This will be the transport method used by the Extension The options are UDP default or TCP 2 Voicemail Enable Voicemail Check this box if the user should hae a voicemail account Voicemail Access PIN The voicemail Password for this extension i e 1234 3 Mail Setting This option defines whether or not voicemails or faxes are sent to an Email Address as attachment Enable Send Voicemail Once enabled the voicemail will be sent to email as an attachment Email Address Email address use to receive the voicemail or Fax Note Please ensure that the section SMTP Settings For Voicemail in the Voicemail Settings have been properly configured before using this feature 4 VoIP Settings NAT This setting should be used when the system is using a public IP address communicating with devices hidden behind a NAT device such as a broadband router If you have one way audio problems you usually have problems with your NAT configuration or your firewall s support of SIP and or RTP ports DTMF Mode RFC2833 Info Inband Auto 5 IP Restriction Enable I P Restriction Check this option to enhance the VoIP security for MyPBX If this option is enabled only the permitted IP or Subnet mask will be able to
78. tensions X Delete Selected Extensions 4 Edit X Delete Blacklist Edit X Delete Other Settings Edit X Delete DISA Edit X Delete Eabb 9 Edit Delete Business Hours Feature Codes au X delete Edit X Delete W Edit X Delete X Edit X Delete Done 4B Internet Paging Groups MI E WI E WI d NI 1 System Settings Figure 3 3 3 3 1 1 Analog Extensions FXS Edit Analog Extensions On the administration page of FXS extensions click Edit on the extension that you want to edit and modify the following information on the popup window 1 General Extension The numbered extension i e 1234 that will be associated with this particular User Phone Port The extension correspond port Name A character based name for this user i e Bob J ones Caller I D The Caller ID CID string will be used when this user calls another internal user 2 Voicemail Enable Voicemail Check this box if the user should have a voicemail account Voicemail Access PIN Voicemail Password for this extension i e 1234 Page 11 t gt 4 Yeastar MyPBX Standard User Manual 3 Mail Setting Enable Send Voicemail Once enabled the voicemail will be sending to below email address as an attachment Send Voicemail to Email Address This option defines whether or not voicemails Fax is sent to the Email address as an attachment Note Please ensure that all voicema
79. til the RUN light begins blinking Any power interruption during this time could cause damage to the system Page 71 1 gt 4 Yeastar MyPBX Standard 21 MyPBX Embedded Hybrid IPPBX for Small Businesses Microsoft Internet Explorer File Edit View Favorites Tools Help Qo Back ix a A J2 Search ge Favorites Ea User Manual Kak ar Address 48 http 192 168 5 164 cgi WebCGI 1000 Embedded Hybrid IP PBX for Small Businesses gt Reset and Reboot Options Status Monitor Line Status Reboot System Reboot System Extensions Trunks Outbound Routes Warning Rebooting the sy stem v Reboot Auto Provision A Inbound Call Control IVR Queues Custom Prompts Ring Groups Inbound Routes Blacklist Reset to Factory Defaults Reset to Factory Defaults Warning factory reset will erase all configuration data on the syster Please do not turn time could cause damage to the syster Other Settings DISA Conferencing Business Hours Feature Codes Paging Groups Resetto Factory Defaults A System Settings e rg Links wv Ej cc off the system until the RUN light begins blinking Any power interr v 4B Internet get Figure 3 50 3 6 15 Firmware Update Upgrading of the firmware is possible through the Administrator web interface using a TFTP Server or an HTTP URL Enter your TFTP Server IP address and firmware file location then click start to update the
80. tion in seconds of a SIP registration Default is 60 seconds Default I ncoming Outgoing Registration Time Default Incoming Outgoing Registration Time Default duration in seconds of incoming outgoing registration Register Attempts The number of SIP REGISTER messages to send to a SIP Registrar before giving up Default is 8 seconds Register Timeout Number of seconds to wait for a response from a SIP Registrar before timed out Default is 20 seconds Video Support Support for SIP video or no Default Is yes 2 NAT Note Configuration of this section is only required when using remote extensions Enable STUN STUN Simple Traversal of UDP through NATs is a protocol for assisting devices behind a NAT firewall or router with their packet routing STUN Address The STUN server allows clients to find out their public address the type of NAT they are behind and the internet side port associated by the NAT with a particular local port This information is used to set up UDP communication between the client and the VOIP provider and so establish a call External I P Address The IP address that will be associated with outbound SIP messages if the system is in a NAT environment External Host Alternatively you can specify an external host and the system will perform DNS queries periodically This setting is only required when your public IP address is not static It is recommended that a static public IP addre
81. umber of messages that can be stored in a single voicemail box Max Message Time Set the maximum length of a single voicemail message Min Message Time Set the minimum length of a single voicemail message Messages below this threshold will be automatically deleted Ask Caller to Dial 5 If this option is set the caller will be prompted to press 5 before leaving a message Page 60 4 Yeastar MyPBX Standard User Manual Announce Message Caller ID If this option is enabled the Caller ID of the party that left the message will be played back before the voicemail message begins playing Announce Message Duration If this option is set the duration of the message in minutes will be played back before the voicemail message begins playing Announce Message Arrival Time If this option is set the arrival time of the message will be played back before the voicemail message begins playing Allow Users to Review Messages Allow callers to review their recorded message before sending it to voicemail 2 SMTP Settings for Voicemail Note f you want to send voicemail messages as email attachments please configure this section E mail Address The E mail Address that MyPBX will use to send voicemail Password The password for the email address used above SMTP Server The IP address or hostname of an SMTP server that the MyPBX will connect to in order to send voicemail messages via email i e mail yourcompany c
82. und route Ex pstncallin etc DID Number Define the expected DID Number if this trunk passes DID on incoming calls Leave this field blank to match calls with any or no DID info Only service provider or E1 trunks need to be configured with this setting You can also use pattern matching to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match any remaining digits For example 9011 will match any phone number that starts with 9011 excluding 9011 itself The will match any remaining digits and causes the matching process to complete as soon as it can be determined that no other matches are possible Example 1 NXXXXXX will match any 7 digits phone number Example 2 1NXXNXXXXX will match a phone number starting with a 1 followed by a 3 digit area code and then 6 digit number Page 39 4 Yeastar MyPBX Standard User Manual Caller I D Number Define the Caller ID Number to be matched on incoming calls Leave this field blank to match any or no DID info You can also use a pattern match e g 2 345 X to match a range of numbers The following patterns may be used X Any Digit from 0 9 Z Any Digit from 1 9 N Any Digit from 2 9 12345 9 Any digit in the brackets in this example 1 2 3 4 5 6 7 8 9 The Character will match
83. up time 30 af Save 3X Cancel Figure 3 19 Page 35 4 Yeastar MyPBX Standard User Manual 3 4 3 Custom Prompts 1 Record new Prompt The administrator can use this screen to record custom prompts by doing the following 1 Click Record New Custom Prompt 2 Input the desired file name on the popup window and choose an extension to call for recording such as 500 3 Click Record The selected extension will ring and you can pick up the phone to start recording Record New Prompt File Name welcome Dial extension to record a new voice prompt Record 3X Cancel Figure 3 20 2 Upload Prompt The administrator can also upload prompts by doing the following 1 Click Upload Prompt 2 Click Browse to choose the desired prompt 3 Click Upload to upload the selected prompt Upload Music On Hold Prompt WAY format GSM 6 10 SkHz Mono 1Kb sThe file size must not be greater than 1 8MB Choose file to upload DI AL Upload 3 Cancel Figure 3 21 3 4 4 Ring Groups Ring groups can be configured to balance the call traffic for multiple users and give callers a higher level of availability for incoming calls Multiple ring methods and voicemail are supported Page 36 4 Yeastar MyPBX Standard User Manual 3 MyPal Embedded Hybrid IPPEX far Small Businesses Microsoft Internet Explorer Ee zZzK tev Fyris p Help m O B id De re DS BS Addezss
84. ure 3 7 Username Links 9 v Qi E co Edit X Delete N3 Edit X Delete Y Edit X Delete No Edit X Delete Y Edit X Delete Ni Edit X Delete qp Internet ok v 3 3 2 1 Analog Trunk FXO 1 Edit Analog Trunk FXO Page 17 4 Yeastar MyPBX Standard User Manual On the analog Trunk administration page click Edit on the selected trunk and modify its properties in the popup window 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex Port 5 Volume Setting Used to modify the volume level of this trunk Normally this setting does not need to be changed 2 Advanced Options Busy Detection Busy Detection is used to detect far end hang up or for detecting a busy signal Select Yes to turn this feature on Busy Count If Busy Detection is enabled it is also possible to specify how many busy tones to wait for before disconnecting The default is 4 but better results can be achieved if set to 6 or even 8 Remember the higher the number the more time required to release a channel A higher setting lowers the probability that you will encounter random hang ups Busy Pattern If Busy Detection is enabled it is also possible to specify the cadence of your busy signal In many countries it is 500msec on 500msec off Without Busy Pattern specified MyPBX will accept any regular sound silence patt
85. ure 3 9 3 3 2 3 BRI Trunk 1 Edit BRI Trunk 1 General Trunk Name A unique label used to identify this trunk when listed in outbound rules incoming rules etc Ex BriTrunk1 Signaling Signaling method BRI CPE ISDN BRI in TE mode and Point to Point BRI CPE PTMP ISDN BRI in TE mode and Point to multi Point Switch Type national National ISDN type2 common in the US nil National ISDN type 1 dms100 Nortel DMS100 4ess AT amp T 4ESS 5ess Lucent 5ESS Page 19 se Yeastar MyPBX Standard User Manual euroisdn Eurol SDN qsig Minimalistic protocol to build a network with two or more PBX of different vendors PRI Dial Plan Sets an option required for some rare switches that require a dial plan parameter to be passed This option is ignored by most BRI switches It may be necessary on a few pieces of hardware This option can almost always be left unchanged from the default Reset interval Sets the time in seconds between restart of unused channels Some PBXs don t like channel restarts so set the interval to a very long interval e g 100000000 or never to disable entirely If you are in Israel the following is important As Bezeq in Israel doesn t like the B Channel resets happening on the lines it is best to set the reset interval to never when installing a box in Israel Our past experience also shows that this parameter may also cause issues on local switches in the UK and China PRI Local Dial Pl
86. yPBX Standard User Manual Route the incoming calls to a specific DISA Queues Route the incoming calls to a specific Queue Faxes Route the incoming faxes to a specific extension s mail address Note This function only supports T 38 faxes Outbound Routes Route the incoming calls to a specific outbound route Note This function can only be used after the configuration of SIP Trunk in Service Provider This function is mainly used for the connection of two branches For example Company A locates headquarters in the USA with a branch B in China A and B both have MyPBX phone systems Now if staff of A would like to make a call to a telephone or mobile phone in China from the extension of A but via the FXS line of B that can be done by this configuration 4 Outside Office Hours You can choose how to route incoming calls outside office hours Page 41 2 9 Yeastar MyPBX Standard User Manual create New Inbound Route x General Foute Name i DID Number Caller ID Number Distinctive Ringtone Member Trunks Available Trunks Selected pstn5cF xo pstnbrF ROY pstn FARO pstnerF xo ta171608IP VOIP232008IP Ai WE During Office Hours End Call Extension Extension 500 v C voicemail Destination C WR C RingGroup C Conference Room Queues C Faxs Faxs 500 y C Outbound Routes Outside Office Hours End Call Extension Extension 500 v C voicemail

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