Electra Elite IPK Single Line User Guide
Contents
1. Note 2 To directly access a personal voice mailbox dial 7 after dialing the station number OUTSIDE CALLS O Lift handset O Dial trunk access code i e 9 O Dial telephone number O Converse Last Co PBX NUMBER REDIAL O Lift handset O Dial Last Number Redial code x O Converse Staion System Speep DiaL O Lift handset O Dial Speed Dial code 77 O Dial Speed Dial Memory location a Station Speed Dial 80 99 a System Speed Dial 00 79 O Converse TRUNK QUEUING Upon receiving busy tone when all outside lines are busy O Dial Trunk Queue set code 78 O Replace handset Note When an outside line is available your telephone will ring lift handset and place call no need to dial Trunk Access code HOLDING CALLS Excuusive Hop With a call in progress O Press Hookswitch Note 1 Replacing the handset when a call is on hold will cause the held call to immediately ring your station Note 2 Once a call is placed on hold the telephone can be used to place another internal or outside call or access a feature i e Call Pickup Replace handset to return to the original party TRANSFERRING CALLS With a call in progress O Press Hookswitch O Dial station number O Announce call optional O Replace handset Note 1 If the called station is busy replacing handset will initiate a camp on An unanswered camp on or ring transferred call will recall to your telephone after a preprogrammed2. N Call Forward Busy No Answer or All Split Centrex From a Destination D 2 00 Paging rrr Do Not Disturb rere ere 11 Account Code Entry cococoooooocooooooooooooooooooooooooooooooooooooooooooooooooooooooo 11 Account Code Forced Verified Unverified ooooommoo LI Place An Curs Callar V Programming Station Speed Dial oocmomommmmmmmmmmm 12 GENERAL INFORMATION The following should be considered when reviewing this User Guide O Access to many features is based on system assignments Some access codes may vary from those stated in this user guide and not all features may be available from your telephone O The Flash or Tap key located on certain models of Single Line Telephones can be used in place of the hookswitch QUICK REFERENCE GUIDE Outside Calling Outside Call Dial 9 Telephone Number Last CO PBX Number Redial Speed Dial Dial Dial 77 gt Dial 00 99 Receive Trunk Busy Indication gt Dial 78 Trunk Queue Internal Calling Station Call Dial Station Number Tone Override Reach Busy Station Dial Reach Busy Station gt Dial 6 Dial Station Number gt 7 Voice Over Originate Quick Transfer to Voice Mail With A Call In Progress Hold Hookswitch Hookswitch Dial Station Number Hookswitch Dial Station Number gt 7 Hookswitch Place 2nd Call Hookswitch Call Park System Set Hookswitch gt Dial 4 gt Dial 0 9 Retr
3. O Replace handset Note While set Call Forward All overrides Call Forward Busy No Answer setting Cau Forwaro At Seut Cantrex From Your Station Set Cancel Set O O O O O Lift handset Dial Call Forward All Split set code Dial 1 for internal 0 or external or 2 for Centrex Dial the destination number Replace the handset Cancel O O Lift handset Dial Call Forward All Split cancel code Dial 1 for internal O or external or 2 for Centrex Dial the destination number 7 Replace the handset Ca Forwarp Busy No Answer CFW B NA From Your Station Set Cancel Set O O Lift handset Dial Call Forward Busy No Answer Split set code Dial 1 for internal O or external or 2 for Centrex Dial the destination number Replace the handset Cancel O O O Lift handset Dial Call Forward Busy No Answer Split cancel code Dial 1 for internal O or external or 2 for Centrex Dial the destination number Replace the handset Cau Forwarp Busy No Answer or Au Seut Cantrex From A DesTINATION Set Cancel Set O Lift handset O Dial Call Forward Busy No Answer or All Split set code Cancel O Lift handset O Dial Call Forward Busy No Answer or All Split cancel code O Dial 1 for internal O or external O Dial 1 for internal O or external or or 2 for Centrex 2 for Centrex O Dial CAR key or station number O Dial CAR key or station nu
4. transferred to a Conference Bridge extension O Wait until the transfer is complete O When the voice prompt is heard enter the password and press O Start the conference call Note Default passwords Conference 1 0001 Conference 2 0002 CALL PARK With a call in progress O Press Hookswitch O Dial Call Park set code 4 xk O Dial Call Park location 0 9 O Replace handset Note If the dialed Call Park location is busy dial another Call Park location 0 9 RermevnG A Paren Cau Lift handset Dial Call Park retrieval code 4 Dial Call Park location 0 9 O O 0 O Converse TONE OVERRIDE When calling a busy multiline telephone O Dial Tone Override code x O Wait for signaled party to answer VOICE OVER Originate Answer Originate When calling a busy telephone O Dial Voice Over code 6 CALL FORWARDING From Your Sranon Set Cancel Set O Lift handset O Dial Call Forward set code Q Forward All 41 O Dial destination station number or voice mail or trunk access code and outside number O Replace handset Answer With a call in progress O O a Forward Busy No Answer 43 Receive Voice Over announcement Announce message Replace handset first call is terminated Lift handset when phone rings Converse with Voice Over originator Cancel O Lift handset O Dial Call Forward cancel code a Forward All 42 4 Forward Busy No Answer 44
5. Code _____ up to 13 digits O Dial trunk access code i e 9 and outside number Note 1 When calling from a station that is assigned the Account Code Forced Verified feature outgoing calls will only be processed after the dialed Account Code is verified Note 2 When calling from a station that is assigned the Account Code Forced Unverified feature outgoing calls will only be processed after the Unverified Account Code is dialed ACD UCD Log On Log Off Log On Log Off O Lift handset O Lift handset O Dial access code O Dial access code O Dial 1 O Dial 2 O Replace the handset O Replace the handset Break Mode Set Cancel O Lift handset O Lift handset O Dial DND set code 40 O Dial DND cancel code 42 O Replace the handset O Replace the handset Note Break Mode is only available while an agent is logged on PROGRAMMING STATION SPEED DIAL O O O 0 0 0 Lift handset Dial Speed Dial Program code 76 Dial Speed Dial Memory location 80 99 Dial trunk access code i e 9 if necessary Dial telephone number to be stored Replace handset 2003 NEC America Inc The material contained herein is subject to change without prior notice at the sole discretion of NEC America Inc Electra Elite is a registered trademark of NEC Corporation NEC Document Revision 1 For more information contact NEC America Inc 6555 N State Highway 161 Irving TX 75039 2402 www cng nec com 780314
6. NOTICE Note that when converting this document from its original format to a pdf file some minor font and format changes may occur causing slight variations from the original printed document When viewing and printing this document we cannot guarantee that your specific PC or printer will support all of the fonts or graphics Therefore when you view the document fonts may be substituted and your individual printer may not have the capability to print the document correctly NEC ite IPK Electra El Single Line Telephone User Guide Table of Contents General Information A Quick Reference Guide sss esse esse essen ennenen 1 AWT COS diia 2 a A THT Gall Alar NES NO id E PMA A A 3 Ts Tine sonal ici A SEEI E E E P E T E E A E A T Last COPBX Number Asilo Stato Sysiem pee Dial A A TURR e l Ea rl a Holding e U 4 eS Mold ata s Transjerrine Calls a Rican ai 4 ET donnie ie 5 Conference Bride ii RR 5 L all P ark rro rer rere rere rrr errr rr rrr errr errr errr rrr rrr errr rrr errr errr rrr rrr rrr rr 6 Tone Override 5666666666666666 ESOS 6666666666666666 666 6666666666666666 6666666666666666 66666 6 Voice Over COCO CCC COLES OOOO LEE OOOO EEOO 6666666666666 OOOO OLED OOD S OOOO OS OLED 6666666666666 66666 7 Call Forwarding OOOO EEO OOOO OEO OOOO OOSE 6666666666666 666 6666666666666 7 From Your Station Call Forward All Split Centrex From Your Station sse e e ee ee o o oO
7. ieve Dial 4 Y Dial 0 9 Transfer Quick Transfer to Voice Mail Conference Voice Over Answer Receive Voice Over Replace handset gt Lift handset gt Converse From the Intercom Internal Paging Dial 51 54 Page External Paging Dial 55 59 gt Page Call Pickup Dial 68 for All Calls 6 for CO PBX Calls Call Pickup Direct Call Forward Programming Speed Dial Dial 67 gt Dial Station Number Set Dial 41 for Forward All Dial Destination 43 for Busy No Answer Cancel Dial 42 for Forward All 44 for Forward Busy No Answer Dial 76 Dial 80 99 Dial Trunk Access Code Dial telephone number ANSWERING CALLS RINGING CALLS O Lift handset O Converse Note 1 Distinctive ringing tones are provided for internal and outside calls Note 2 When assigned the Delayed Ringing feature incoming calls will first ring at a primary station If the call is unanswered after a preprogrammed time interval calls will also ring at the assigned secondary station CALL ALERT NOTIACATION With a call in progress O Receive Call Alert Notification O Replace handset to disconnect the present call O Lift handset to converse with second call PLACING CALLS INTERNAL CALLS O Lift handset O Dial station number or 0 for the attendant Note 1 When calling a multiline telephone dialing 1 after the station number will change ringing to voice or voice to ringing
8. mber to be forwarded to be un forwarded O Dial the destination number O Dial the destination number O Replace the handset O Replace the handset PAGING O Lift handset O Dial Paging code Internal External All Zones 51 All Internal and External 59 Zone A 52 All Zones 55 Zone B 53 Zone A 56 Zone C 54 Zone B 57 Zone C 58 O Page O Wait for Meet Me Answer or replace handset Mer ME Answer O Lift handset O Dial Meet Me Answer code a Internal Page 5x a External Page 5H O Converse CALL PICKUP CALL PICKUP SYSTEM Upon hearing ringing at another telephone O Lift handset O Dial Call Pickup Code a All Calls 68 a CO BX Line 6 a Night Call Pickup 69 O Converse CaLL Pickup DIRECT Upon hearing ringing or voice announcement at another telephone O Lift handset O Dial Call Pickup Direct Code 67 O Dial the station number of the telephone to be answered O Converse Do Not DISTURB Set Cancel Set Cancel O Lift handset O Lift handset O Dial DND set code 40 O Dial DND cancel code 42 O Replace the handset O Replace the handset ACCOUNT CODE ENTRY With an outside call in progress O Press Hookswitch O Dial Account Code Entry Code ___ O Dial Account Code 16 digits maximum O Press Hookswitch to return to held call ACCOUNT CODE FORCED VERIFIED UNVERIFIED PLace An Oursipe Ca O Lift handset O Dial Forced Account Access Code ____ O Dial Forced Account
9. time interval Note 2 To return to the original party press Hookswitch twice Note 3 To transfer a call directly to a personal voice mailbox dial 7 after dialing the station number CONFERENCE With an internal call in progress O Press Hookswitch O Place second call internal or outside O Announce conference O Press Hookswitch to establish conference Note 1 Repeat above procedure to add a fourth party Note 2 No more than 1 outside party can participate in a conference Note 3 A conference may be placed on Hold by pressing Hookswitch Replacing the handset will cause the conference call to ring your telephone CONFERENCE BRIDGE Start a conference call from an internal extension O Calla Conference Bridge extension O When the voice prompt is heard enter the password and press O Start the conference call Start a conference call from an off premise location O Calla line that is directed to the Conference Bridge O When the voice prompt is heard enter the password and press O Start the conference call Start a conference call from an incoming CO call using an Automated Attendant O Call an outside line that is answered by an Automated Attendant O Dial the extension of the Conference Bridge o When the voice prompt is heard enter the password and press O Start the conference call Start a conference call from an incoming CO call using an Attendant O Call the attendant and ask to be
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