myWCB online user guide for Chiropractors
Contents
1. Son pi Transaction ID tw Last Name a aim Number C Date of Injury O Report Status Treatment Provider Compensation Board Alberta All rights resenyred 3 Identify the patient to whom the report belongs by filling in one or more search criteria fields You may also optionally select a method by which the search results will be sorted Last Name is selected by default Note Although the system provides you with many options by which the patient may be identified it is not necessary to fill in every search criteria field In fact the last name alone is usually sufficient to find the correct patient 4 Click on the Search button The system will now search for and return a summary of all reports matching the search criteria entered WCB Online Services Chiropractic User Guide 32 Workers Compensation Board Alberta poun Search _ pi Copyright Gl 2002 orkers Compensation Board Alberta All ights reserved MODIF SEARCH From the ensuing list of results locate the report required to be viewed and or printed by examining the information provided in each report summary Submitted reports are any reports which display a Report Status other than Incomplete Specifically submitted reports will have one of the following four potential report statuses l Submitted The report has been successfully submitted to WCB but it has not yet been processed Complete T2. or Manual Processing Complete will have a second option to Move to History To print a hardcopy of the report click on the View amp Print link A PDF Portable Document Format copy of the report will open in a new window using Adobe Reader You can print a copy of the report from here The Move to History link provides you with an option to archive old reports This action does not delete the report from the system but rather moves the report from active view to historical view One search criterion available on the Search Reports screen is the option to select between Active and Historical reports If you select Active the system will omit displaying any reports that have been moved to history In contrast if you select Historical the system will display only reports that have been moved to history Important note Once a report has been moved to history historical view it can no longer be moved back to active view Please exercise caution when clicking on this link Should a report be archived in error the report can still be retrieved by selecting Historical from the Search Criteria Payment Remittance The Payment Remittance feature allows health care providers to obtain detailed payment remittance data online To use this feature the reports for must be submitted electronically Workers Compensation Board Alberta Please enter your Payment Remittance Criteria
3. 2002 Please choose Please Choose iorkers Compensation Board Any other relevant comments or observations Alberta Al rights reserved E Invoice SAWE CHANGES SUBMIT For PROCESSING 3 In Section 3 of the report include the extension period requested when documenting the Treatment Plan and the Frequency and Duration Treatment Plan Frequency and Duration WCB Online Services Chiropractic User Guide 20 Invoicing on the Progress Discharge Report The clinic is required to submit an invoice to WCB along with both the Progress Report submitted at the end of the third week of treatment and the Discharge Report submitted within two business days of discharge from treatment Using the online reporting application you are provided with an online invoice that can be filled out and submitted together with the Progress Discharge Report Workers Compensation _ ET lt wut et Section 1 Section 2 Section 4 Invoice He Copyright amp 2002 Workers Compensation Board Alberta AJl rights reserved SAVE CHANGES SUBMIT FOR PROCESSING For each service provided to the patient 1 Enter the Date of Service in the format YY YYMMDD a Select the corresponding Health Service Code from the drop down list 2 The Calls column is used solely for the purpose of identifying additional X ray views and can be left blank when invoicing for the assessment or treatments leaving it blan
4. myWCB Online User Guide for Chiropractors eBusiness Support Team Phone 780 498 7688 Fax 780 498 7866 Email ebusiness support wcb ab ca Hours 8 00 a m to 4 30 p m Monday through Friday excluding statutory holidays Workers Board Alberta Table of Contents WELCOME TO MY WCBS ONLINE SER VICES si vicssesicccescosucisssssccevsccsvconssedvavenssstancssenseensssanaessivnnsoues 3 MS sacha atscaps cn A 3 S SSTEN AVAILABILITY aocora aeai 3 SOTEM REOT ENMENT eee ae el EE E AE ETE yee we ore er d TE C AL OPPORRE 3 E OE a A E 3 eTEN ares asa ca A A A A NEA 4 ED G E ER Ta A AE A E E sts usa A A eset sme E 6 MAKING CHANGES TO MY PROFILE AND ACCESS sssseeccccssssscceccocosssecceoccsssssececocssssseceesossssssee 8 SUBMITTING AND REVIEWING REPORTS OR INVOICES cccccccssccccceeccccceeessseees 9 REPORTING AN MJUN sscientiaieinninniwuciimranannnnniniinu aeons 10 NAVIGATING THROUGH INJURY REPORTING ccccccccccscccecccecccceccesecceucceseceececeeseseeneseeuess 11 WORKING WITH REPORTS isaiecicsscipcavinavenacdvicdsavavauasichotiarinig acid vinieinnnerecicdetecindianinteederoranctiens 12 Per OT A aaa EE 12 Tie Tro ress Oihar e Teor CsI I r a EA Re SD Aer may a ero Ree moe 17 The Chiropractor Finalize Treatment Report C 704 casseserteriasnnssanioadeacrericvieiauaaneiandion 23 Ihe Chiropractor Additional Treatment Invoice 63502 ienticic eres ieee 27 KETRIEYINGAND T RINTING REPOR T nierien 30 EE E EOS A
5. The Help file also contains useful suggestions and examples for properly filling out individual fields Saving and submitting When the Save Changes button is clicked all information that you have entered in every section of the report will be saved remotely on our secure servers No data is ever saved locally to your machine Should your computer or network system crash or be compromised no confidential information will be lost and all report data will remain safely accessible through any other machine having secure internet access Keep in mind that when the Save Changes button is clicked nothing is ever submitted for review by WCB The fact that the report is saved to a central location also means that reports do not have to be entered all at once You can start filling out portions of a report save a draft copy then continue working on it at a later time or even from a different machine The first time a report is successfully saved a Transaction ID will be automatically assigned to the report found on Section 1 of the First Report The Transaction ID is a unique report identifier that is assigned to each and every report that is created and saved in the system While most clinics will not need to record or reference this number the eBusiness Support Team may request this number when you call for assistance Once you have completed all sections of the report and clicks on the Submit for Processing button the following will occu
6. access to myWCB Aa U N Request Additional Access request or modify your current access WCB Online Services Chiropractic User Guide 8 Submitting and reviewing reports or invoices To view or submit treatment reports and invoices go to My Account click on Submit Chiropractor Reports and Invoices i Welcome John Doe myWCB Workers Compensation Board Alberta Messages No messages available Welcome to myWCB The online injury reporting window will now be displayed for you to view submit your reports and invoices Workers Compensation Board First 7 F s m a Sees Irs ew Repo vayiment Alberta Report from Existing Search Reports Remittance IC056 Chiropractor First Report Section 1 Transaction ID Chiropractors Name Lost Time ee eee Time Loss Section 2 No Time Loss WCB Claim Number Does Worker have an Alberta PHN Personal Health Number Clinic Reference Number Worker Middle Name YYYYMMDD Ea Po Section 5 Invoice ox Li AreaCode Telephone Number YYYMMODOD Canada USA Carribean 1 O SAVE CHANGES SUBMIT FOR PROCESSING WCB Online Services Chiropractic User Guide 9 Reporting an Injury Chiropractors can use online reporting to submit their First Reports C 056 Progress Discharge Reports C 352 Finalize Treatment Reports C 704 and Invoices C 552 In addition chiropractic treatment extension requests can also be submitted
7. for approval using online reporting Electronic submission of reports is mandatory for Chiropractic clinics This method of reporting replaces the traditional faxing method for report and invoice submission There are several advantages to reporting an injury online a Faster payments Report fees are automatically approved for the next cheque run as soon as WCE receives the electronic submission Direct deposit makes receiving payments even faster a Flexible reporting options Multiple users can access the same reports from any location with internet access Faster approvals Reports are in the hands of case managers sooner to expedite approval for the payment of the fee for service Your information reaches WCB decision makers within hours of submission a Report Management The system can be used as a centralized storage medium allowing you to store and organize claim reports WCB Online Services Chiropractic User Guide 10 Navigating through Injury Reporting This section will describe the screen layout of reporting an injury online There are five areas of the screen as described below Workers Compensation Board Alberta ICOS56 Chiropractor First Report Please Choose E ACE Claim Number wkerh Yes C No ERE Country Code CanadalSACarribean 1 Copyright 5 2002 okers Compensation Board Alberta All rights reserved SAVE CHANGES w wae owt Lost Time F i
8. it is highly recommended that you save regularly to avoid losing data due to timing out or lost internet connection issues WCB Online Services Chiropractic User Guide 12 Entering Data Each section of the report contains a number of labeled question fields and a corresponding text box pull down menu or radio buttons for you to provide your answer Text boxes permit you to enter and edit freehand information using a keyboard Pull down menus and radio buttons allow you to select an answer from a simplified list of choices using a mouse If you do not find a specific answer you require in a pull down menu simply select the option that best matches the answer In text fields where specific formatting is required for instance date fields the system will display the formatting style in the field label Note Do not cut and paste text directly from your word processor Advanced text editors such as Microsoft Word often contain special characters that cannot be interpreted See the Frequently Asked Questions at the end of the document for more information about cutting and pasting text For a detailed explanation of what a particular field is asking or to find out if a specific field 1s mandatory to be answered consult the online Help file Because the Help file always opens in a new window you can continue working on your report even while the Help file is open please ensure all pop up blockers are disabled in order to use this feature
9. site terms of use myWCB terms and conditions Contact us 2 Complete the required field and click the Next button 3 A suggested UserID will be provided It can be changed if required Enter and confirm the password Click the Next button 4 Select the Chiropractor radio button enter the WCB billing number and select the role s you perform for the billing number you identified Click the Next button Note The role s you select will determine the level of access Listed below are the roles and the associated myWCB online services they will allow you to access Role i Online Services ___ o o Chiropractic Clinic create modify submit and view all Administrator Manager Owner chiropractic reports and invoices for the billing number Chiropractic Provider create chiropractic reports and invoices modify and submit those created view all reports and invoices for the billing number WCB Online Services Chiropractic User Guide 2 5 Enter the number of a WCB cheque or electronic funds transfer for the WCB billing number you identified Click the Next button If you are directed to the Confirmation screen the key facts may have been disabled by your Online Administrator Please complete steps six to eight and await an email advising you of your access status Note You are allowed three attempts to answer the key fact questions correctly After three unsuccessful attempts you will be directed to the Confirmation page where
10. this a request for treatment extension beyond the currently authorized timeframe also found in Section 4 of the Progress Discharge Report Doing so will automatically activate the request to be delivered to WCB Chiropractic Consultant upon submission of the report It is no longer necessary to fax the request to the Consultant WCB Online Services Chiropractic User Guide 19 Workers Compensation Bocard Payment Alberta TTS l Remittance Mew Report from Existing Search Reports l C352 Chiropractor Progress Discharge Report Sorction 1 Treatment Complete Work Restrictions f yes describe Yes No C Yes No If yes choose if temporary how long C Permanent Temporary Employment Status at Discharge f other describe Please Choose Secon z section 3 Is this a request for treatment extension Section 4 Was the worker working at time of this report beyond the currenth authorized timeframe Please Choose Yes No Is the injury preventing worker from performing date of accident work Yes No if not working does the worker have a job to return to Estimated Date of Return to Date of Accident Work ves No rr yiMMpp Is modified or alternate work avaliable C Yes No Can modified or alternate work be performed if yes indicate current work Capability C Yes No Please Choose Job Requirements Job requirements confirmed hy Explanation if job requirements were not confirmed Copyright
11. top of the screen Workers Compensation Board A di Alberta oP SE z z z g Please enter your search criteria and click Search for resulting list of matching reports Transaction ID Last Name Processed Claim Number Date of Injury Report Status Oo Please Choose Tie ere oath Womheor T a a aes at ie ie Jersonal Health Humbe Treatment I I wid T pooo C Active Historical Please Choose m Create Report As Please Choose 7 Please Choose Sort By Chiropractor Finalize Treatment c a TEA E D ce P A Sea a a n MAIN WUMBET Chiropractor PragressiDischarge Report C Date of njury i Rep status Treatment Provider Compensation Board Alberta All rights reserved 2 Identify the patient for whom the Finalize Treatment Report is to be created by filling in one or more search criteria fields Note Although the system provides the user with many options by which the patient may be identified it is not necessary to fill in every search criteria field In fact the last name alone is usually sufficient to find the correct patient 3 Inthe Create Report As pull down menu select the option Chiropractor Finalize Treatment WCB Online Services Chiropractic User Guide 24 4 Click on the Search button The system will first search for and then return a summary of any submitted First Reports matching the search criteria entered New From Existing Proc MopIFY SEARCH 5 Fro
12. you may modify the access you requested or Click the Submit button to send the access request to the Online Administrator If an Online Administrator does not exist the access request will be sent to the eBusiness Support Team Upon receipt of your access request the Online Administrator or the eBusiness Support Team may modify approve or deny the request 6 Review your request on the Confirmation screen and make any necessary changes by clicking on the applicable Modify button Click the Submit button if no changes are required 7 Click the Finish button to go to the Terms and Conditions screen 8 Review and accept the terms and conditions by placing a checkmark beside I agree to the terms and conditions and click the Next button You will now be logged on with your UserID WCB Online Services Chiropractic User Guide 5 Logging in 1 Goto the myWCB Sign In page at https my wcb ab ca Workers Compensation Board Alberta myWCEB Sign In F General Announcements General Announcement Enter your UserID and Password to sign in to myWCB New to myWCB usero Forgot User Welcome to the myWCB Passwords Forgot Password p signup now By logging in or having access to myWCB am agreeing to these Terms and Conditions To quickly access myWCB in the future we recommend you bookmark this page For assistance please contact our eBusiness Support Team Email ebusiness support wcb ab ca Tel 7
13. 80 498 7688 toll free in Alberta 1 866 922 9221 Hours 8 00 a m 4 30 p m weekdays Fax 780 498 7866 Copyright 2010 The Workers Compensation Board Alberta All rights reserved Web site terms of use myWCB terms and conditions Contact us 2 Enter your UserID and password and then click the Sign In button Please note the password is Case Sensitive Note You will be required to accept the terms and conditions on your first sign in Forgot UserID 1 Click the Forgot UserID link from the Sign In page The following window will be displayed home contact us sign in Workers Compensation Board Alberta Forgot UseriD Enter your name and the email address that you used to register for my WCB Your UseriD will be emailed to you First Name Last Name Email Address Return to Sign In Copyright 2010 The Workers Compensation Board Alberta All rights reserved Web site terms of use myWCB terms and conditions Contact us 2 Enter your first name last name and email address associated with your UserID Click the Submit button WCB Online Services Chiropractic User Guide 6 Note If you are unable to provide the required information please contact your Online Administrator or the eBusiness Support Team Forgot Password 1 Click the Forgot Password link from the Sign In page The following window will be displayed home contact us sign in Workers Compensat
14. E OOE AI ONT OEE AAE A VOLEI E E E S EAE 30 a E aaa E T E A 32 PAYMENT FE EIVUIT TA NCR gc ssvavercxsrracersnavabessinsadeconiuansardinedl cssiansteseementecaaicreetiantderoian eden aiecaasiesians 34 a Eesti ee eee ete eae ee 37 FREQUENTLY ASKED QUESTIONS capac soccecceennedics seuceersaviectecoenceessaeeniaroternmaareies eee 37 Dadu 0a Wt E L A EE E OA E TAE NA ET I E A ET AEA E T ATA A E ter wert 38 WCB Online Services Chiropractic User Guide 2 Welcome to myWCB s Online Services Introduction With access to myWCB chiropractors can electronically submit patient injury reports and invoices to WCB Alberta System Availability Electronic injury reporting is available daily please refer to the online maintenance schedule available on our website at http www wcb ab ca pdfs providers injury_report_sched pdf System Requirements e Microsoft Internet Explorer 6 0 or 7 0 e Adobe Reader 6 0 or higher e High speed internet connection Technical Support Should you require assistance when using our online services the eBusiness Support Team is available to answer your technical questions They can be contacted at Email ebusiness support wcb ab ca Phone 780 498 7688 Fax 780 498 7866 The team is available from 8 00 am to 4 30 pm MST Monday through Friday Security Each user requiring access to our online services will be issued a unique UserID and password When a UserID is created it is recommended that IDs no
15. Name a LENIA TCE tor Progress Discharge Report C Date of Injury C Report Status orkers Compensation Board Abeta ll rights reserved 2 Identify the patient for whom the Progress Report is to be created by filling in one or more search criteria fields The options available to search by are as follows WCB Online Services Chiropractic User Guide 17 Transaction ID The unique report identification number that is automatically assigned to the report when it was first saved Last Name The patient s last name as it was entered on the previous report Processed Claim Number The claim number that was automatically assigned to the report if the report has already been processed by the system after being submitted this may not be the same as the claim number you manually entered on the report Date of Birth The patient s date of birth The format should be entered as YYYYMMDD Date of Injury The date of injury as it was entered on the report The format should be entered as YY YYMMDD Report Status The options available in this selection box are e Submitted The report has been successfully submitted to WCB but it has not yet been processed e Held for Manual Processing The report has been successfully submitted to WCB however the system is unable to successfully match the report to an existing claim on file e Manual Processing Complete The report has been submitted to WCB and was held fo
16. Section pre populated with patient data taken from the Discharge or Finalize Treatment Report To complete the report simply verify that the information in Section is correct click on the Invoice tab to be taken to a blank invoice form This invoice is identical to the invoice attached to the Progress Discharge Report WCB Online Services Chiropractic User Guide 29 Retrieving and Printing Reports Saved Reports Once a report has been saved you can retrieve the report at a later time or date to continue modifying it Because the reports are saved remotely on WCB s servers you can access the saved report from any machine having Internet access To retrieve a previously saved report 1 Goin to the injury reporting system 2 Click on the Search Reports tab at the top of the screen Workers Compensation Board Please enter your search criteria and click Search for resulting list of matching reports i CT Fetocnse Choose T Treat nt Pro l Please Choose I C Treat nent Provider ene Board All rights reserved 3 Identify the patient to whom the report belongs by filling in one or more search criteria fields You may also optionally select a method by which the search results will be sorted Last Name is selected by default Note Although online reporting provides you with many options by which the patient may be identified it is not necessary to fill in every search criteria field In fact
17. and click Generate Report Report Format Please Choose ka port Week Disbursement Recipient Re AIA11101 ABC CHIROPRACTIC SMITH J Please Choose fa A1A11102 ABC CHIROPRACTIC JONES 8 a s a 1 SLE all w Li a i 4 Cc L Con ni O L The J rst sO PCOnG sO nla sol Please Choose ka Please Choose ha Flease Choose l GENERATE REPORT Copyright Gi 2002 orkers Compensation Board Alberta All rights resenyred WCB Online Services Chiropractic User Guide 34 New remittance data is generated weekly every Tuesday morning and contains data on the previous week s submitted payments Remittance data will be retained for viewing for one year through the electronic system If you are required to retain the data longer for historical recording purposes the data can be downloaded and saved to your local system To request payment remittance data 1 Choose the Report Format from the pull down menu The two available formats are e Formatted HTML Report to view the report online or for printing e XML Report for downloading into an existing computer application e g Microsoft Excel Report Format Please Choose gj Please Choose 0 Formatted HTML Report AML Report 2 Inthe Disbursement Recipient selection box choose the billing number s to be reconciled The Disbursement Recipient is the same as the cheque payee Only one Disbursement Recipient can be chosen when generating a Formatted HTML R
18. atient needs to be discharged but the chiropractor has no new information to report regarding the patient s progress or status Examples of cases where a Finalize Treatment Report should be used include 1 Non compliance or Non attendance Chiropractic treatment for the patient has been terminated either by the patient or by WCB due to patient non compliance or non attendance If the chiropractor does not have any new information to provide to WCB regarding the patient s condition or status since the last report was submitted then the patient may be discharged by finalizing treatment If there is a change or an update to the patient s status since the last report was submitted a Discharge Report should be used instead 2 Declined Extension Request The chiropractor has requested an Extension for Treatment which has subsequently been declined by the Chiropractic Consultant Since the patient is never discharged when an Extension for Treatment is requested through a second Progress Report the patient must now be discharged with a Finalize Treatment Report A Report Fee is not paid for a Finalize Treatment Report WCB Online Services Chiropractic User Guide 23 Creating a Finalize Treatment Report Prior to being allowed to create a Finalize Treatment Report a submitted First Report for the patient must already exist in the system To create a Finalize Treatment Report 1 Click on the New Report from Existing tab at the
19. be submitted along with the Chiropractic Discharge Report Normally an invoice is not submitted with the First Report therefore the electronic reporting will not allow an invoice to be submitted with this report unless the patient is immediately being discharged a discharge is indicated by choosing Yes to the Treatment Complete field in Section 5 of the report If and only if the patient is being discharged on the first report you may submit an invoice for the initial assessment only as shown below Workers i Compensation Board Aneta p m ico56 Chiropractor First Report Copyright 2002 orkers Compensation Board All rights reserved Save CHANGES SUBMIT FoR PROCESSING To do this simply type in the Date of Service select B522 from the Health Service Code pull down box then click on the Calculate button The system will automatically populate the Calls field with 1 and will calculate the contracted fee for service in the Fees Submitted field Once the First Report has been completely filled out click on the Submit For Processing button to submit both your invoice and First Report to WCB for processing and payment WCB Online Services Chiropractic User Guide 16 The Progress Discharge Report C 352 Chiropractors are required to submit a Progress Report at the end of the third week of treatment and a Discharge Report within two business days of discharging the patient
20. c User Guide 18 New From Existing 5 From the list of results locate the correct patient and click on the corresponding Create New link The system will create a new Progress Discharge Report for the patient that has been automatically pre populated with basic information taken from the initial report From here the process of completing the Progress Discharge Report is the same as completing a First Report Refer to the steps described in the previous section for entering data saving and submitting the report and correcting errors Discharging the Patient To discharge a patient using a Progress Discharge Report 1 In Section 1 choose Discharge as the Report Type 2 In Section 4 answer Yes to the Treatment Complete field Requesting an Extension of Treatment The Progress Discharge Report provides the chiropractor with the ability to submit an online request for an extension of treatment Such requests are made in conjunction with a second Progress Discharge Report submitted between the fifth and sixth week of treatment To request an extension of treatment 1 Do not discharge the patient A final Progress Discharge report will be submitted at the completion of the extended treatment period at which time the patient will be discharged In Section 1 of the report select Progress as the Report Type In Section 4 answer No in the Treatment Complete field 2 Answer Yes to the question Is
21. entered in contrast if there is no work restrictions then the description field must be left blank Other errors messages may emerge due to invalid or illogical data that has been entered Examples of this include invalid postal codes or Health Care numbers or a date of examination that occurs before the date of injury To best identify the nature of the error refer to the error description s at the top of each section If the nature of the error is still not clear contact the eBusiness Support Team for assistance Once all errors have been corrected the system will allow the report to be submitted for processing You will receive a pop up message stating Your report has been successfully submitted indicating that the report has successfully been transmitted to WCB Important note Once a report has been submitted the user is no longer able to make additions or modifications to the report If there is any information that was mistakenly omitted or a correction needs to be made to the report please refer to the Contact Us section below for this information WCB Online Services Chiropractic User Guide 15 Invoicing with the First Report The 2008 Chiropractic Contract specifies only two occasions when an invoice should be submitted to WCB during the regular course of treatment 1 The first invoice shall be submitted along with the Chiropractic Progress Report after the third week of treatment 2 The second invoice shall
22. eport Multiple Disbursement Recipients can be chosen when generating an XML Report To select multiple disbursement recipients you can simply press and hold the lt Ctrl gt key down on their keyboard while clicking each billing number Disbursement Recipient AIAI1101 ABC CHIROPRACTIC SMITH J 3 Select the Report Week from the pull down menu The pull down menu will contain a list of sequential weeks in descending order to a maximum of 52 weeks Report Week Please Choose Please Choose TTT ST e 4 20060619 20060625 0060612 200606185 0060605 20060611 0060529 20060604 4 Choose how the data should be sorted using the First Sort Second Sort and Third Sort fields Please note that only the First Sort is mandatory The options for sorting are WCB Online Services Chiropractic User Guide 35 e Disbursement Number e Billing Number e Worker Name e Payment Status e Claim Number e Date of Service e Electronic Injury Reporting Transaction Number e Personal Health Care Number Sort By First Sort Please Choose Please Choose Disbursement Number CS Billing Humber Worker Mame Payment Status Claim Mumber Date of Service EIR Transaction Number Personal Health Care Number Note the sort pull down menus are dynamic Once you have selected a First Sort the Second Sort pull down menu will become active and whichever option you had selected as the First Sort will not be available a
23. from treatment In online reporting the Progress Report and the Discharge Report appear as the combined Progress Discharge Report C 352 This report also contains an invoice for you to submit your billing for treatments and sundry items To distinguish between a Progress and a Discharge Report you will do the following 1 In Section 1 of the report you will identify the Report Type by selecting either Progress or Discharge 2 In Section 4 of the report if the report is a Progress Report you will answer No to the question Treatment Complete If the report is a Discharge Report you will answer Yes Creating a Progress Discharge Report Prior to being allowed to create a Progress Discharge Report a submitted First Report for the patient must already exist in the system To create a Progress Discharge Report 1 Click on the New Report from Existing tab at the top of the page Workers Compensation Bocard EL POWT Please enter your search criteria and click Search for resulting list of matching reports Tr oon IF aot i Bio an ey poe lan 7 ansaction ID Last Name Processed Claim Numbe C E Date of Birth Date of Injury Report Status E Please Choose Cc Actie i Historical E Please Choose Ra Personal Health Numi fessencees ELF e Report as Please Choose SS Choose pass Choose Sort By ata Finalize Treatment ete Patt AN Poe oe ae eee ee a Transaction ID Last
24. he report has been successfully submitted to WCB has been processed and a claim number has been assigned to the report You will find the assigned claim number in the Processed Claim field when viewing the report summary details on the Search screen Held for Manual Processing The report has been submitted to WCB however the system is unable to successfully match the report to an existing claim on file You will find an accompanying Reason for any reports that are held for manual processing The most common cause for reports having this status is due to a discrepancy in the data provided in the report and what has been reported in prior report submissions by the worker employer or physician Because the report is unable to be automatically processed by the system it must now be manually processed and matched to a claim by a Customer Records Clerk Manual Processing Complete The report has been submitted to WCB and was held for manual processing but the Customer Records Clerk has finished processing the report and a claim number has been assigned You will find the assigned claim number in the Processed Claim field when viewing the report summary details on the Search screen WCB Online Services Chiropractic User Guide 33 All reports that have been submitted and or processed will be accompanied by a link to View amp Print the report In addition reports that have already been processed where the report status is either Complete
25. im 999 99949 Processed Claim 999 8888 Last Name Doe First Name John Date of Birth 1970 01 01 PHH Date of Injury 2006 01 01 Treatment Provider Dr Smith Last Update 2005 05 19 Report Type Chiropractor Finalize Treatment Fep Report Status Complete Reason Create New Mopiry SEARCH 5 From the ensuing list of results locate the correct patient and click on the corresponding Create New link 6 The system will create a new Additional Treatment Invoice that has been automatically pre populated with the patient s basic information taken from the Discharge or Finalize Treatment report Workers Compensation Board Alberta New Report Ao eee I Ss from Existing Search Reports C552 Additional Treatment Invoice Section 1 Transaction ID WCB Claim Number Does Worker have an Alberta PHN Personal Health Number Clinic Reference Number C Yes No Worker Date of Birth Worker Surname Worker First Name Worker Middle Name PerM Doe John 1970 01 01 Address Line 1 Address Line 123 Any Street City Town Province Postal Code Anytown AB Date of Injury Country Code Area Code Telephone Number We wywwMpop canadalldSAlCarribean 14 reo 555 5555 Pone 01 O1 Workers Compensation Board Alberta All rights reserved SAVE CHANGES SUBMIT For Processing WCB Online Services Chiropractic User Guide 28 The Additional Treatment Invoice consists of two tabs with the fields in
26. ion individual fields that contain errors will be highlighted with red text 3 Error descriptions will be displayed at the top of each section WCB Online Services Chiropractic User Guide 14 Workers Compensation Board Abeta ma D45 TETE Time isa required fi field 121021 Worker PHN is required since Alberta PHN Indicator is Yes 121045 Date sels is a required field Chiropractor s Name CATE iA ee a a F 1411101 ABC CHIROPRACTIC N Personai nean n aT Veena Surname Worker FirstName Wort ker e terane lame Addre ess Line 1 123 Any Street City Town Province Postal Code Country Code Area Code Telephone Number l rights resermred aae E Sei ree Canadal JSA Carribean 1 Fel SAWE CHANGES SUBMIT FOR PR To correct errors click on any section tab where the tab text is highlighted in red Within that section look for the individual fields marked in red these are the fields that need to be corrected Use the Section Error descriptions at the top of the page to determine how to fix the error Some errors may appear more complex than others The simplest errors arise from mandatory fields that have not been completed most fields are always mandatory however some become mandatory depending on what was answered in a previous question For example if you indicate in Section 5 that there are work restrictions then a description of those restrictions must be
27. ion Board Alberta Forgot Password Enter your UseriD and the email address that you used to register for myWCB Your new password will be emailed to you UseriD Email Address Return to Sign In Copyright 2010 The Workers Compensation Board Alberta All rights reserved Web site terms of use myWCB terms and conditions Contact us 2 Enter your UserID and email address Click the Submit button A new temporary password will be emailed to you WCB Online Services Chiropractic User Guide J Making changes to My Profile and Access The My Profile menu is found in the bottom left of the screen myWCB Workers Compensation Board Alberta My Account My Claims and Costs My Invoices and Payments re Account information clearances earnings p Claims rate statements and other reports GT Payments invoices Messages No messages available Welcome to myWCB Getting started with myWCB Change My Password or UseriD Manage My Profile View My Access Request Additional Access Copyright 2010 The Workers Compensation Board Alberta oS My Profile aa Change my password manage All rights reserved m my profile and access Web site terms of use myWCB terms and conditions Contact us The My Profile menu provides the following options Change My Password or UserID Manage My Profile make changes to your personal and or company information View My Access view your current
28. k will cause the system to enter the value 1 by default Note that you will be unable to enter a value in the Fees Submitted field as the values in this field will be automatically populated with the correct payment amount as per Schedule E of the 2004 Chiropractic Contract after the Calculate button is clicked The invoice screen displays ten lines at a time If additional lines are required click on the Next 10 gt link at the top right side of the screen to gain access to lines 11 though 20 of the invoice To submit fees for Sundry Items click on the Sundry Items button to access the sundry items invoice screen WCB Online Services Chiropractic User Guide 21 For each sundry item provided to the patient 1 Enter the Date of Service in the format YY YYMMDD 2 Select the item from the Health Service Code pull down list 3 Enter the Quantity of item s provided to the patient in whole numbers Note that the Fees Submitted field is not editable and will automatically be populated when the Calculate button is pressed You can return to the main invoice screen by clicking on the Return button WCB Online Services Chiropractic User Guide 22 The Chiropractor Finalize Treatment Report C 704 The Finalize Treatment Report is provided as a method for discharging the patient without having to fill out a complete Discharge Report Finalize Treatment should be used only in cases where the p
29. m Existing tab at the top of the screen Workers Compensation Board A di Alberta _ _ Please enter your search criteria and click Search for resulting list of matching reports Transaction ID Last Name Processed Claim Number Date of Birth Date of Injury Report Status O Please choose z Personal Health Humber Treatment Provider Active Historical Please Choose ato Donni ie LI te REPO AS Please Choose Please Choose Chiropractor Finalize Treatment eee ohiropractor Additional Treatment Invoice RANADE Date of Injury C Report Status Treatment Provider Compensation Board Alberta All rights reserved Identify the patient for whom the Additional Treatment Invoice is to be created by filling in one or more search criteria fields WCB Online Services Chiropractic User Guide 27 Note Although the system provides you with many options by which the patient may be identified it is not necessary to fill in every search criteria field In fact the last name alone is usually sufficient to find the correct patient 3 Inthe Create Report As pull down menu select the option Chiropractor Additional Treatment Invoice 4 Click on the Search button The system will first search for and return a summary of any submitted Discharge or Finalize Treatment Reports matching the search criteria entered INew From Existing Found 1 Displaying 1 1 Transaction ID 49 Submitted Cla
30. m the ensuing list of results locate the correct patient and click on the corresponding Create New link 6 The system will create a new Finalize Treatment Report that has been automatically pre populated with basic information taken from the initial report Workers Compensation _ a ICTO4 Chiropractor Finalize Treatment Report at ROS r Surname First Name Worker Middle Name 123 Any Street Ih Anytown id Canada USA Carribean 1 bd Copyright amp 202 Workers Compensation Board Alberta Al rights reserved SAVE CHANGES 555 5555 fess che 2005 05 09 SUBMIT FOR PROCESSING The Finalize Treatment Report consists of two Section tabs with the fields in Section 1 pre populated with patient data taken from the First Report To complete the report simply verify that the information in Section 1 is correct and then click on the Section 2 tab to continue The Section 2 tab contains only one question Employment Status at Discharge Select the answer that best reflects the current employment status of the patient from the drop down list then click on the Submit For Processing button to submit the report WCB Online Services Chiropractic User Guide 25 Note The Finalize Treatment Report does not include an invoice tab If further billing is required after the Finalize Treatment Report has been submitted it must be done through an Additional Treatment Invoice Please refer
31. n Time Loss p hin Tie nara 0 No Time Loss Reference Number e pant SUBMIT FoR PROCESSING 1 Function tabs Provide access to different areas of electronic injury reporting Function tabs allow you to enter a new First Report create Progress Discharge Reports and Invoices and Search for both completed reports and reports that are still in progress Report name Identifies the type of report currently being edited 3 Section tabs Used to toggle among the different sections of the report currently being edited Save Changes amp Submit For Processing buttons The Save Changes button saves all information entered in the report that is being edited At this stage no data validation or error checking is performed and the report cannot be reviewed by WCB staff for adjudication purposes The Submit For Processing button first checks all inputted data for completeness and correctness and if no errors are found will transmit the report to the WCB for claim adjudication 5 Help amp Logout links The Help link opens a new browser window containing a comprehensive help document The Logout link will allow you to securely exit and return you to the my WCB home screen WCB Online Services Chiropractic User Guide 11 Working with Reports The First Report C 056 Upon entering injury reporting you are always automatically provided with a new blank First Report Electronic reporting requires this repo
32. n moved to history you may simply select the Historical search option on the Search Reports screen 5 Can I cut and paste text directly from my word processor Most advanced word processor tools such as Microsoft Word or Lotus WordPro contain special characters that are incompatible with the electronic injury reporting application It is strongly recommend that you not cut and paste directly from such documents There is however an effective workaround to do this 1 Highlight and copy the information from your word processor 2 Paste the information into a simple text editing program such as Windows Notepad Doing this will remove any special characters 3 Highlight and copy the information again this time from the Windows Notepad program Paste the information into the electronic injury reporting application Contact Us If this guide or the online help files do not answer your questions the eBusiness Support Team is available for assistance eBusiness Support Team Phone 780 498 7688 Fax 780498 7866 Email ebusiness support wcb ab ca The eBusiness Support Team is available from 8 00am to 4 30pm Monday through Friday excluding statutory holidays WCB Online Services Chiropractic User Guide 38
33. onal information you wish to submit independently of your report must be faxed phoned emailed or mailed to WCB Alberta 9912 107 Street P O Box 2415 Edmonton AB T5J 2S5 Email ebusiness support wcb ab ca Telephone 780 498 3999 Toll free 1 866 922 9221 Fax 780 498 7999 3 Iam unable to find a report using the search feature There are several reasons why you may not be able to successfully retrieve a report for a patient The most common reason is simply due to incorrect information that has been entered in the search criteria Another common reason is that too many search criteria fields are entered the search is too specific In most cases the report can be found by simply searching using the patient s last name If this produces too many search results the search can be further narrowed by using one additional search criterion along with the last name WCB Online Services Chiropractic User Guide af If you are still unable to find the report contact the eBusiness Support Team before re creating the report The eBusiness Support Team will be able to verify whether or not the report truly exists 4 When or why should a report be Moved to History The Move to History feature helps you to manage and organize your reports by allowing you ve patient reports By moving dated reports to history you will be able to focus only on your active claims If you are required to retrieve a report that has already bee
34. r 1 All data in the report will be saved WCB Online Services Chiropractic User Guide 13 2 The system will check the report for errors either fields that contain invalid data or mandatory fields that have been left blank If errors are found the system will individually identify and explain every error which must be corrected by you You must click on Submit for Processing once again in order to continue 3 If further errors are still found you must continue correcting and submitting the report until the message stating The Report was successfully submitted is received You may attempt to submit the report as many times as is necessary without causing problems WCB does not examine the report until it has been successfully submitted Microsoft Internet Explorer The following chart summarizes the differences between reports that have been submitted and those that have only been saved Saved Reports Submitted Reports Are not examined by WCB Become part of an official claim file a Can be edited printed and even Can be printed but not edited or deleted at your convenience deleted Correcting Errors After clicking the Submit for Processing button the report is checked for accuracy and completeness before being transmitted to WCB If the system finds any errors you will be notified in three ways 1 Section tabs will be highlighted with red text if there are errors in that section 2 Within each sect
35. r manual processing but the Customer Records Clerk has finished processing the report and a claim number has been assigned e Complete The report has been successfully submitted to WCB was processed and a claim number is assigned to the report Personal Health Number The patient s Alberta Health Care number Active Historical Allows you to choose between searching and viewing reports that are active versus reports that have been moved to history For more information regarding Active and Historical reports refer to the section on Submitted Reports beginning on page 33 Treatment Provider the billing number name of the treating chiropractor selected from a drop down list Note Although online reporting provides you with many options by which the patient may be identified it is not necessary to fill in every search criteria field however at least one search criteria is required to perform a search The last name alone is usually sufficient to find the correct patient As an option you may also select the field by which the search results will be sorted when the results are displayed Last Name is selected by default 3 Inthe Create Report As pull down menu select the option Chiropractor Progress Discharge Report 4 Click on the Search button The system will now search for and return a summary of any submitted First Reports matching the search criteria entered WCB Online Services Chiropracti
36. rt to be submitted first for the patient before any subsequent reports can be created As per the 2004 Chiropractic Contract clinics are required to submit the First Report to the WCB within two 2 business days of the date of the initial patient assessment Workers Compensation e r Board Aberta R arcn R ttar Help Logor _ c os _ _ _ 5 a Chiropractor First Report lt BPO Please Choose Time Loss No Time Loss WCB Claim Numbe Does Worker have an Alb Personal Health Humber Clinic Reference Number forker Surname Worker Fir Worker Middle Name pee hi on a city Town PT anc Country Code Telephone Humbe TMN D J CanadaiUSACarribean 1 gt piace eset Copyright Gi 2002 okers Compensation Board Alberta All rights reserved SAVE CHANGES SUBMIT FoR PROCESSING General Layout The First Report is divided into 5 different sections plus invoice as indicated by the corresponding tabs along the left side of the screen By simply clicking from tab to tab you may navigate from one section of the report to the next The sections of the report can be completed in any order however all five sections of the report should be completed first before any attempt is made to submit the report While it is not mandatory to Save Changes after every section you could in theory fill out all sections of the report then click on Save Changes to save everything
37. s an option for the Second Sort i e you cannot select the same field as both the first and second sorts Similarly once you choose a Second Sort the Third Sort will activate and its list of options will exclude the two previously selected sort fields 5 Click on the Generate Report button The report will immediately be generated and displayed in a new pop up window for printing or saving WCB Online Services Chiropractic User Guide 36 Additional Help Frequently Asked Questions 1 I can t log in Here are a few things to keep in mind when trying to log in 1 Ensure that you are at the correct login site The address shown in the address bar of your web browser should read https my wcb ab ca Ensure your UserID is correct If you have forgotten your UserID click on Forgot UserID button fill in the required information and your UserID will be emailed to you Ensure the password is correct The password is case sensitive If you have forgotten your password use the Forgot Password button The system will prompt you to enter the UserID and email address you selected when you registered online and a new password will be emailed to you If you still cannot log on please contact your Online Administrator or the eBusiness Support Team 2 How do I attach additional information to the report Electronic reporting does not allow for attachments to be submitted with chiropractic reports or invoices Any additi
38. t be shared with others In addition when an individual leaves an organization or no longer requires access to our systems their UserID should be deactivated Our online services are accessible via a secure web channel using 128 bit Secure Socket Layer SSL encryption All information transferred through our online services is transmitted using the highest level of protection available today To further enhance security myWCB times out after 60 minutes of inactivity Any unsaved information will be lost WCB Online Services Chiropractic User Guide 3 Getting Started To request access to myWCB online services please follow the steps below 1 Go to the myWCB Sign In page at https my wcb ab ca and click the Sign up now button Workers Compensation Board Alberta myWCEB Sign In General Announcements Enter your UseriD and Password to sign in to myWCB New to myWCB UseriD Forgot UserlD Password Forgot Password Sign up now By logging in or having access to myWCB am agreeing to these Terms and Conditions effective July 25 2010 To quickly access myWCB in the future we recommend you bookmark this page For assistance please contact our eBusiness Support Team Email ebusiness support wcb ab ca Tel 780 498 7688 toll free in Alberta 1 866 922 9221 Hours 8 00 a m 4 30 p m weekdays Fax 730 498 7366 Copyright 2010 The Workers Compensation Board Alberta All rights reserved Web
39. the View amp Print link A PDF Portable Document Format copy of the report will open in a new window using Adobe Reader You can print a copy of the report from here Note that all incomplete reports that are viewed or printed will contain a Draft watermark indicating that the report has not yet been submitted Once the report has been submitted and reprinted the Draft watermark will disappear WCB Online Services Chiropractic User Guide 31 Submitted Reports Once a report has been submitted the system will immediately and automatically attempt to match the report to an existing claim on file If the system finds a matching claim it will assign the claim number to the report which can be retrieved by you Reports that have been submitted may no longer be modified or deleted however they are still retrievable through the system for the purpose of viewing or printing To retrieve a submitted report you must first search for the report Since submitted reports are saved remotely on WCB s servers they may be accessed from any computer with Internet access To retrieve a submitted report 1 Goto My Account click on Submit Chiropractor Reports and Invoices 2 Click on the Search Reports tab at the top of the screen Workers Compensation Board Aberta Please enter your search criteria and click Search for resulting list of matching reports Please Choose Bt C Active Historical Please Choose
40. the last name alone is usually sufficient to find the correct patient 4 Click on the Search button The system will first search for and then return a summary of all reports matching the search criteria entered WCB Online Services Chiropractic User Guide 30 Workers Compensation Board Alberta a Search _ pi Copyright Gl 2002 orkers Compensation Board Alberta All ights reserved MoabpIrFY SEARCH 5 From the list of results locate the exact report required to be modified by examining the information provided in each report summary Note that any reports with a Report Status of Incomplete means that the report has not yet been submitted to WCB Such reports will be accompanied by both an Open link and a Delete link First Reports and Progress Discharge Reports with a report status of Incomplete will also have a third option to View amp Print the report 6 To resume modifying the report click on the Open link The report will be re opened for modification containing all information that was previously entered and saved 7 To permanently remove the incomplete report from the system click on the Delete link Before deleting the report the system will ask the user to confirm their choice to delete the report Note Doing this will permanently delete the report from the system You will no longer be able to access or retrieve the report 8 To print a hardcopy of the report click on
41. to the next section below for more information on this type of invoice WCB Online Services Chiropractic User Guide 26 The Chiropractor Additional Treatment Invoice C 552 The Additional Treatment Invoice is provided to allow the service provider to invoice for services after the patient has been discharged This invoice is a stand alone invoice and is not attached to any type of report Instances where a service provider may need to submit an Additional Treatment Invoice include l 2 3 Note Billing for treatments that were omitted in error from previously submitted invoices Billing for Transitional Return to Work visits Billing for services and sundry items on a patient for which a Finalize Treatment Report has been submitted If the service provider has forgotten to bill for a service on their invoice submitted with their Progress Report and the patient is still active they can simply wait until the Discharge Report is submitted to then include the omitted service The online reporting application will not allow an Additional Treatment Invoice to be created for a patient that has not yet been discharged Creating an Additional Treatment Invoice Prior to being allowed to create an Additional Treatment Invoice the patient must be discharged first from the system either through a Discharge Report or a Finalize Treatment Report To create an Additional Treatment Invoice l 2 Click on the New Report fro
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