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Meridian Digital Telephones M3901, M3902, M3903, M3904 User

1. 70 Control Group Listening scie 71 Directory display and navigation 72 M3903 Directory display and 72 Access your Callers List or Redial List 3903 72 M3904 Directory display and 73 Access your Call Log Redial List or Personal Directory M3904 73 Directory password protection M3904 Call Log Access and use the Callers List M3903 Access and use the Callers List M3904 Redial List Use ihe Redial List M3903 cosecssvasasavseacssssavadsavisavavavavesniarevaisendsondpucseuns Use the Redial List M3904 Use the Personal Directory Access the Personal Directory Add Personal Directory entry i2 Add an incoming call 2 2 incole UR ER RD EE HR ER Add an outgoing call Delete or edit a Personal Directory Delete your Personal Directory sse Use the Personal Directory to make a call Use Card VIEW uoc Search
2. gt prem y 2 Press the Features Key 3 Press the Dial Pad Number Key for the SEE Ring Again feature Ring Again dials the number To cancel the Ring Again feature p y l Press the Features Key 2 Pressthe Dial Pad Number Key for the dd Ring Again feature before you hear the Ring Again notification tone M3901 Feature Operation Make a call To dial a number while on hook T amp 1 Press the Line DN Key EEE 2 Dial the number 3 Lift the handset and speak when the party answers To use handset and dial number 1 Lift the handset the telephone Ca automatically selects the Line DN EEE 2 Dial the telephone number Receive a call To receive a call Lift the handset when the telephone rings and begin to talk Feature Activation Indicator The Feature Activation Indicator FAI serves all five programmable feature keys The feature indicator LED winks or lights when a feature is active Message Waiting and Call Status Indicator The Message Waiting Indicator MWI provides three functions the MWI flashes for an incoming call the MWI also flashes to indicate a call on Hold The MWI produces a steady light to indicate that a message is waiting The MWI cannot show there is a message waiting if a call is on hold or if there is an incoming call Accessories for the M3900 Series telephones Accessories for the M3900 Series telephones Optional items are avai
3. entry it H EIDEM HERI IRR Copy a number from the Redial List sss M3901 Feature Operation ondes diens ceu Use a programmed feature or an Auto Ee nuls lal stesso audacis ne e EM E RI IUE Use Speed peeled ede MU EE Use Call Transfer NNMERO ER Use Conference Call feature sss Activate Ring Again i cocotte tete tee ree pH Make a call ee meen neem nee erteilen Peon OR eR LM E Receive a call ocu DU E Feature Activation Indicator ad a RR VOR ela une Message Waiting and Call Status Indicator Accessories for the M3900 Series telephones Accessory Connection Module ACM 90 Analog Terminal Adapter ATA 98 External Alerter and Recorder 98 Nu E E 98 Key based Expansion Module KEM sss 98 Meridian 1 Flexible Feature Codes FFCs Meridian 51 100 Feature Access Codes 100 Index 101 Contents M3900 Series Meridian Digital Telephone M3900 Series Meridian Digital Telephone There are five models in the M3900 Series Meridian Digital Telephone Portfolio This document describes the M3901 M3902 M3903 and M3904 features and how to
4. Options E 1 Press the Options Key 2 Use the Navigation Keys to move up aa or down through the options list 9 Select 3 Press the Select Key when the desired 73 option is highlighted 4 Change the option s settings Refer to the following pages for details The display also provides you with information to adjust your selection Dane 5 Press the Done Key to save your changes j 6 Press the Quit Key or Options Key to Qut Em exit or amp Note If you press the Quit Key or Options Key before you press the Done Key you exit the Options List without saving your changes Select a language The display is available in multiple languages After you select Language from the Options List menu 1 Use the Navigation Keys to dsp highlight the desired language e g German Deutsch Select 2 Press the Select Key Press the Done Key to save changes Press the Quit Key or Options Key to exit Change a Feature Key label You can change the name on the Programmable Line DN Feature Keys self labeled These keys are located on both sides of the top portion of the display area To change a Feature Key label 1 Use the down Navigation Key to highlight Change feature key label Change feature key label Select 2 Press the Select Key DES This action takes you to the Feature Key menu and highlights Charge feature key label
5. gt rn 2 i2 i gt le c x pus le 2 NORTEL NETWORKS How the world shares ideas Meridian Digital Telephones M3901 M3902 M3903 M3904 User Guide M3900 Series Meridian Digital Telephone 1 IAE IAO I RSE TEE ALII I E 1 Pr c E E EE EE 2 MO ERSTER 3 MIJOA oem 4 Your Telephone s Controls 5 Terms you should know 8 Your telephone call features 10 Use handsfree calling M3902 M3903 and M3904 10 Activate deactivate Group listening controls 12 Use the Redial list on the M3903 sse 14 Use the Redial List on the M3904 ecccccecccceeesececsceeettsecenseceenseeeeterens 14 Use the Predial feature cccccececscscecsecesecesscesceesecessecesectseeeseeteeensees 15 Make a call 17 Make a call while on hook e 18 Make a call with the dial pad 18 Auto Dial 18 Ring ciis EUREN US 19 Redial last number called e 20 Use Speed Call BN en cen DTS eee eens eR ee 21 Make a System Speed Call eate ritate 22 Use Hot Line cccccccccccsecccccccessesssscccescseeeevessscsescssseessccsssseueeansesesess 22 Make an Intercom call e 23 Answer a call 24 While on an active call 2
6. C amp or CES EEE Volume Control Bar Press the Line DN Key and dial the telephone number or Lift the handset The Line DN Key is automatically selected 2 Dial the telephone number Use the Volume Control Bar to raise or lower the volume on the ringer or handset To adjust the ringer volume To adjust the handset volume voice or dial tone Features Key To activate a feature Feres P Fe cee While the telephone is ringing press the right side of the Volume Control Bar to raise the ringer volume or press the left side of the Volume Control Bar to lower the ringer volume With sound coming from the handset press the right side of the Volume Control Bar to raise the handset volume or press the left side of the Volume Control Bar to lower the handset volume Press the Features Key Dial the number key assigned to the feature M3901 Feature Operation Use a programmed feature or an Auto Dial Your network administrator may configure up to five features for your telephone To access a feature requires that you to press Key and a Dial Pad Number Key assigned to the feature After you press the Feature Key you have 30 seconds to press a Dial Pad Number Key or the process ends Press the Key and the amp Key to turn an active feature off To activate a feature er l Press the Features Key 2 Press the Dial Pa
7. dis Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Preferred name match The Preferred name match option available on the M3904 displays the names of incoming and outgoing callers as stored in your Personal Directory if the telephone number matches the one stored in your directory This option allows you to personalize the displayed names for incoming and outgoing calls After you select Preferred nane match from the Options List menu n From the Name match screen press the On Key to turn on Preferred name match or or ort Press the Off Key to turn off Preferred 93 name match Press the Done Key to save changes Press the Quit Key or Options Key to exit Set up area code Using the Area code set up option available on the M3904 causes the Callers List and Calling Line ID CLID display show the number extension followed by the area code prefix in parenthesis This makes it easier to identify local calls and internal calls You can define up to three codes After you select Area code set ur from the Options List menu 1st Code 488 Use the Navigation keys to place your 2nd Code cursor in the first line and enter an 3rd Code area country code of your choice Note You can enter up to three codes of your choice Press the Done Key to save changes Press the Quit Key or Options Key to exit Enable Call timer The Call timer enable option measures how long you are o
8. After you select Headset Fort on call from the Options List menu On From the On call screen press the On 7 Key to turn on Headset port on call or or Off Press the Off Key to turn off Headset Lz port on call Press the Done Key to save changes Press the Quit Key or Options Key to exit Note Additional equipment is required to implement this option For more information please contact your Nortel Networks distributor Options List Activate Headset port external alerter When the Headset port external alerter option available on the M3904 is activated it supports a visual or audible alerter and or recorder device This device plugs into the Headset port which is located on the bottom of the telephone After you select Headset Fort ext alerter from the Options List menu On From the Ext alerter screen press the On Key to turn on Headset port external alerter or or Press the Off Key to turn off Headset EN port external alerter Press the Done Key to save changes Press the Quit Key or Options Key to exit Note Additional equipment is required to implement this option For more information please contact your Nortel Networks distributor Use Call indicator light The incoming call indicator light can be controlled on the M3904 After you select Call indicator light from the Options List menu n From the Indicator screen press the On Key to turn on Call indicator light or or Off
9. Refer to your distributor for the latest product bulletin from Nortel Networks for recommended headset types for the M3900 Series telephone Key based Expansion Module KEM The KEM provides additional line DN or feature keys for the M3904 You can add up to two Key Expansion modules for a total of 64 feature keys The KEM is available only for the M3904 Flexible Feature Codes Feature Access Codes Meridian 1 Flexible Feature Codes FFCs Radio Paging Lock Radio Paging Access Unlock Radio Paging Answer Call Pick Up Call Park DN Pick Up Electronic Lock Password Group Pick Up Change Maid ID Remote Call Forward Activate Wake Up Request Remote Call Forward Verify Wake Up Verify Remote Call Forward Deactivate Wake Up Cancel Trace Flexible Feature Codes Feature Access Codes Meridian SL 100 Feature Access Codes FACs Account Code Make Set Busy MSB Anonymous Caller Rejection ACRJ Malicious Call Hold MCH Automatic Callback ACB Paging access code Automatic Recall AR Random Make Busy RMB Busy Override Secondary MADN Call Forwarding CFMDN Call Forward Busy Don t Answer Internal External Selective Call Forward SCF Customer Originated Trace COT SIM Ring Directory Call Park DCPK System Call Park Directed Call Pick up DCPU Station Origination Restrictions Controller SORC Exec
10. Select 3 Press the Select Key again The prompt asks you to select the key you want to change Autobial pu 4 Press the Programmable Line Feature Key whose label you want to change e g RutoDial Options List 5 Press the Dial Pad Key that is printed REE with the first letter in your new label Press the key until the correct character appears Case 6 Use the Case Key to change the case of the letter as needed os 7 Press the right Navigation Key once to C move cursor so you can enter CO next letter when the desired letter appears 8 Repeat steps 4 5 and 6 until you have changed the entire label Press the Done Key to save changes Press the Quit Key or Options Key to exit Note For a detailed example of using the dial pad to enter text into your M3900 Series telephone please see Add a Personal Directory entry on page 82 To restore one key label 1 From the Feature Key menu use the down Navigation Key to highlight Restore one key label Restore one label Select 2 Press the Select Key Purchasing ME 3 Press the Programmable Line DN Feature Key self labeled that you want to restore fo the original label e g Purchasing Press the Done Key to return to the Options List menu Press the Quit Key or Options Key to exit Note You cannot change the label on the primary DN You can press the Shift Key if the label you want to change is on the secon
11. access features for which you do not have a fixed or soft feature key Flexible Feature Codes are applicable to the Meridian 1 system only For your convenience the FFCs for your system can be printed on a page located at the back of this guide Fixed Keys The Fixed Keys are the hard labeled keys on your telephone Indicator An indicator is an LCD or LED that displays the current status of a feature by its state flashing winking steady on or off Information screen The Information screen displays call activity lists prompts and status of calls Interrupted dial tone Interrupted dial tone is a broken or pulsed dial tone heard when you access some of the features on your telephone Meridian 1 The Meridian 1 is your office communications system Terms you should know More The More Key allows access to the multiple layers of Programmable Soft Keys These keys are the keys located below the display on your telephone Off hook Off hook is a term used to indicate that the telephone is active and ready to make a call Your telephone s status changes to off hook when you pick up the handset or press a Line DN Key Paging tone Paging tone is a special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Personal Directory The Personal Directory stores entries by name and phone number Primary Directory Number The Primary Directory Number is the main
12. extension number on your telephone It is accessed through the Primary Directory Number PDN Key Private Line Private Line can be assigned to your telephone With this line you can reach an outside number without dialing a code to access an outside line Internal extensions cannot be dialed from a private line Redial List The Redial List is accessed through the Call Log Key on the M3903 and through the Directory Log Key on the M3904 It lists outgoing numbers for calls that have been made from your telephone Ringback ring tone Ringback ring tone is the sound you hear when a call you have made is ringing at its destination Shared Directory Number A shared Directory Number is a DN extension that is shared by two or more telephones This is also known as a Multiple Appearance DN MADN Special dial tone The special dial tone refers to three consecutive short tones followed by steady dial tone that you hear when accessing some of your telephone features Switchhook The switchhook is the button which the handset presses down disconnecting your call when you replace the handset When lifted the handset releases the switchhook and you either answer an incoming call or you receive dial tone indicating that your telephone is ready to make a call Your telephone call features Your telephone call features Your network administrator assigns features to your programmable feature keys Whenever this guide des
13. programming mode The phone prompts you to dial a one two or three digit code and telephone number Note Dial the access code if required followed by the internal external or long distance telephone number 3 Press the Speed Call Controller Key again to save the code and number The flashing icon turns off Lift the handset Press the Speed Call Controller key or the Speed Call User Key Dial the Speed Call code Make a call Make a System Speed Call System Speed Call allows you to make a call by dialing Speed Call codes which may override your telephone s class of service restrictions The System Speed Call feature is set up on the system by your network administrator It is a speed dial number that is common to many users therefore it is set up on the system not on your individual telephone To make a System Speed Call sce 1 Lift the handset SScEt1r SScUser 2 Press the System Speed Call or Controller key or the System Speed ED NUN Call User Key 3 Dial the Speed Call code of the SEE number you want to dial The number is automatically dialed Use Hot Line The network administrator can program a Hot Line Key that allows you to dial a specific number automatically The network administrator can apply other features to the Hot Line such as Call Redirection so that the Hot Line call is answered by a person and not by a voice mail box To use Hot Line Press the Hot Line Key The Ho
14. two features or lines configured on each key It also has four Programmable Soft Keys self labeled LCD Display Goodbye Hold r Message Waiting Light Incoming Call Indicator n f C3 1 00 Programmable Line DN Feature Keys O00 self labeled Programmable Soft Keys LED am m CO 1 self labeled FO V Handsfree Key rod Te D c Copy UZ rat 16 23 Js Fixed Feature Keys amp Shift Volume Control Bar Applications LED Navigation Keys Headset Mute Call Log Options Message Quit 553 8625 M3900 Series Meridian Digital Telephone M3904 The M3904 has six Programmable Line DN Feature Keys self labeled with two features or lines configured on each key It also has four Programmable Soft Keys self labeled M3904 LCD Display Goodbye Hol old Message Waiting Light Incoming Call Indicator SS S Programmable Line DN Feature Keys self labeled Programmable Soft LED C3 C3 C3 1 Keys self labeled Handsfree Key ro C 2 C 1 4 Fixed Feature Keys Shift Co Volume Co
15. Call Forward Key Press the Internal Call Forward Key Press the Internal Call Forward Key twice Note The Meridian SL 100 uses Call Forward Busy Don t Answer Internal External Feature This feature allows Meridian SL 100 users to e Forward an incoming call which originated internally from a DN in the same customer group as you e Forward an incoming call which originated externally from a DN out of your customer group to a DN outside your customer group You can activate this feature by using a Feature Access Code FAC The Remote Call Forward feature allows you from any telephone other than your own to forward your calls to any telephone Note On the Meridian SL 100 dial the Remote Access Directory Number You are prompted to enter the directory number of your telephone and dial the Call Forwarding Remote Feature Activation Code This allows you to activate deactivate or change call forwarding to a new destination While you are away from your desk To activate Remote Call Forward CBN EEE EEE HEE EEE EEE To cancel Remote Call Forward CBN EEE EEE Lift the handset 2 If you call from a telephone outside the system first dial your direct system access number and wait for dial tone 3 Dial the Remote Call Forward FFC to activate the feature 4 Dial your Electronic Lock password Note Refer to Secure your telephone on page 38 5 Dial your DN You get a dial tone bef
16. Lift the handset Press the Voice Call Key Make your announcement Press the Goodbye Key Your telephone rings once and you hear the caller s voice through your speaker Lift the handset Note On the Meridian SL 100 use the Individual Page from the Group Intercom GIC feature Press the GIC Key and dial the appropriate GIC number After the first ring press the GIC Key and a one way connection is established Make your announcement over the speaker Hospitality features Hospitality features These hospitality features are intended for hotel operations use Note With the exception of Automatic Wake Up hospitality features are not available on the Meridian SL 100 Automatic Wake Up Although normally used as a hotel feature Automatic Wake Up may be useful to business users who require a timed reminder call feature From your telephone you may program the Meridian 1 system to automatically place a call to you at a predetermined time When you answer the call you hear recorded music for up to thirty seconds followed by a pre recorded announcement or the attendant To enter the time for a wake up call CS 1 Lift the handset 2 Dial the Wake Up Request FFC on the 395 Meridian 1 or Wake Up Request FAC on the Meridian SL 100 333 3 Dial the wake up time in a 24 hour format hhmm 4 Press the Goodbye Key Note On the Meridian SL 100 after you enter the FAC you receive a second dial tone
17. Redial List M3903 To access your Redial List call Log oN Press the Call Log Key 2 Usethe Navigation Keys to highlight gt Redial List Fedial List Select 3 Press Select em 4 Usethe Navigation Keys to scroll through the Redial List and highlight the number you want to call ouk Note f you are calling an external or long distance number be sure that the appropriate access codes are included Dial 5 Press the Dial Key Your call is automatically dialed and you exit the Redial list Use the Redial List M3904 To access your Redial List Directory og tr l Press the Directory Log Key Redial List as 2 Use the Navigation Keys to highlight Call Log RedialList Call Log Redial List Select 3 Press Select 4 Usethe Navigation Keys to scroll CS through the Redial List and highlight the number you want to call 2288 Note f you are calling an external or long distance number be sure that the appropriate access codes are included Dial 5 Press the Dial Key Your call is automatically dialed and you exit the Em Redial list Use the Personal Directory Use the Personal Directory The Personal Directory available on the M3904 provides a personalized directory of names and telephone numbers The Personal Directory allows you to add delete search and edit entries and can be password protected The Persona
18. external or long distance number be sure to include the access codes required by your system to make an external or long distance call 2 When you have finished entering all of the digits press the Done Key to save the changes 3 Press the Quit Key or the Directory Log Key to exit Use the Personal Directory Add an incoming call Com Dirctra Het or Clear Hest Done or Directory Log mi 3 1 Press the Copy Key The displays shows the message Cory to 2 Press the Directory Key 3 Press Next to copy the incoming call without editing the name Edit the number if required see note for step 4 and go to step 5 or Press Clear to make changes to the name before saving Add the name using the dial pad Delete and Case Keys as needed 4 Press the Next Key Make changes to the telephone number if required Note f you are copying an external or long distance number be sure to add the access codes required by your system to make an external or long distance call 5 Press the Done Key to save the entry in your directory 6 Press the Quit Key or the Directory Log Key to exit Note You can edit the name or number before or after you save to the directory Use the Personal Directory Add an outgoing call 1 Use the dial pad to enter the complete SEE number of the other party Note If you are dialing an external or long distance number b
19. is used to dial numbers stored in the Directory and Callers List M3903 and M3904 The Dial Key accesses the Primary Directory Number PDN Key to make a call Your Telephone s Controls Edit Delete meson Call Log vA 7 esu More Trans Example E Calluait a EB The Edit Key is used to edit Directory and Callers List entries M3904 The Delete Key is used to delete entries or characters in applications The Directory Log Key M3904 allows you to access your Personal Directory the Call Log last 100 incoming calls and the Redial list last 20 outgoing calls The Call Log Key M3903 allows you to access the Call Log last 10 incoming calls and the Redial list last 5 outgoing calls The Shift Key allows you to access the second layer of the Programmable Line Feature Keys M3903 and M3904 The More Key allows you to access the additional layers of the Programmable Soft Keys Programmable Soft Keys self labeled are configured for various features on the M3902 M3903 or M3904 Telephones The Programmable Soft Keys are located below the display area These keys have an LCD label above them that changes based on available features or the active application Programmable Line DN Feature Keys M3903 or M3904 are located at the sides of the upper display area Once configured these Programmable Line DN Feature Keys provide one tou
20. the Hold Key to put the active EN mr call on hold Note The previous step is not required if the Automatic Hold feature is active c 7 2 Press the Features Key 3 Press the Dial Pad Number Key for the EEE Conference feature 4 Dial the number of the party you want aag to add to the call E 5 Press the Features Key 6 Pressthe Dial Pad Number Key for the SEE Conference feature Note 1 Repeat these step to add more parties to the conference up to six Note 2 Press the Goodbye Key if you make an error while dialing the number or if you receive a busy signal To return to the original caller ime Press the Line DN Key M3901 Feature Operation Activate Ring Again If you receive a busy tone or no answer when you try to reach someone in your private network Ring Again gives you audible tone notification when that person is available or has used their telephone The Ring Again feature allows you to automatically redial the number To activate the Ring Again feature or no answer 38 1 Dial a number and receive a busy tone Note The Meridian SL 100 supports Ring Again on busy tone only Features Fx 2 Press the Features Key Ju 3 Press the Dial Pad Number Key for the gu Ring Again feature 000D gt 4 Replace the handset os To use Ring Again to call your party when you receive notification SD 1 Lift the handset
21. transfer a call to a person and they pick up the line while you are still on the line press the Goodbye Key to complete the transfer Check with your network administrator to determine the time interval of your recall timer Use Attendant Recall The Attendant Recall feature allows you to contact an attendant while on a call and connect the call to the attendant To contact the attendant while on a call AttRecall 1 Press the Attendant Recall Key while on a call Stay on the line until the attendant answers While on an active call 2 Press the Goodbye Key The caller remains connected to the attendant Note On the Meridian SL 100 the Attendant Recall Key is not available use the Transfer Key to connect a call to the attendant Use Call Park Call Park allows a call to be held temporarily and retrieved from any telephone You can park an incoming call and page the called party When you use Call Park you do not tie up a line Your network administrator can set up a System Park DN where most calls are automatically parked If configured network wide Call Park can be used across networks To Park a call on the System Park DN or your own DN While on an active call press the Park Key EHE If there is a System Park DN the call automatically parks on the System Park DN Otherwise it parks on your DN Note On the Meridian SL 100 press the Park Key and you receive a confirm
22. using a Headset I f headset While on an active call While on an active call This section describes features that you can use while on an active call Place a call on Hold Use the Hold feature when you are on the line with one party and a second call comes in on a second line You can answer the second call and retain the original call by putting it on Hold To place a call on Hold flashes beside the line on hold Press the Hold Key The LCD indicator Hold ws dh Note 1 If the Automatic Hold feature is configured for your Meridian 1 the active call is automatically put on Hold when you answer the second call Note 2 On the Meridian SL 100 Automatic Hold is the default feature Note 3 The caller hears music while on hold if the Music on Hold feature is configured for your system To retrieve a call on hold 2498 Press the Line DN Key beside the a Um flashing LCD indicator Transfer a call The Transfer feature is used to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party TERE 1 On the M3903 and M3904 press the Transfer Soft Key The other party is on Imm hold and you receive dial tone The LCD indicator light flashes steadily or or On the M3902 press the fixed Transfer NS Transfer Key While on an active call EEE Trans or Transfer NS To go back to the original call
23. when you make the call To exit the Callers List without making a call Press the Quit Key or the Call Log Key to exit or Cmos Access and use the Callers List M3904 To access your Callers List Directory Log tr 1 Press the Directory Log Key 2 Usethe Navigation Keys to highlight 1 8 Call Log Callers List Call Lod Callers List Select 3 Press the Select Key Call Log Hew or Old To make a call from the Callers List 1 8 2498 Dial To exit the Callers List without making a call or oreste f OO 4 Press the New Key to go to the top of the new calls list or Press the Old Key to go to the top of the old calls list 1 Use the Navigation Keys to scroll through the Callers List and highlight the number you want to call Note If you are calling an external or long distance number you will need to edit the number to add the access codes required by your system to make an external or long distance call 2 Press the Dial Key to call the number selected You leave the Callers List when you make the call Press the Quit Key or the Directory Log Key to exit Redial List Redial List The Redial List available on the M3903 and M3904 records your last 20 M3904 or 5 M3903 outgoing calls and can be password protected on the M3904 On the M3904 you can copy these numbers to your Personal Directory Use the
24. you called hears a tone and you hear ring ringback signal or busy engaged signal depending on the options chosen You are now camped on to the number you dialed 3 To answer a camped on call Crue When the person you called finishes their call your telephone automatically dials the number Both your telephone and their telephone ring Press the Goodbye Key When the telephone rings lift the handset You are connected to the camped on caller Note Your telephone can be programmed for either Camp on or Call Waiting but not both Note Forced Camp on is not available on Meridian SL 100 Override Feature You can Override a busy signal and interrupt another call Note This feature is called Busy Override on the Meridian SL 100 To override a busy engaged signal EEE Dial a telephone number and receive a busy signal Additional Call Features 2 Press the Override Key or dial the Override FFC on the Meridian 1 or the Override FAC on the Meridian SL 100 The people on the call in progress receive a tone for approximately one second the feature connects the three of you together A short tone repeats every sixteen seconds To end the connection Goodbye y sy Press the Goodbye Key Privacy Release Feature Privacy Release allows one or more people who share your DN to join your call To use Privacy Release while on an establi
25. 0 31 33 36 42 45 47 50 51 53 54 95 96 Message Registration 56 Message Waiting Indicator MWI M3901 97 More Key 7 More Keys 9 Multiple Appearance Directory Number MADN 9 51 mute 10 Mute Key 5 10 N Navigation Keys 6 61 off hook 9 On hook default path 70 on hook dialing 15 18 Options Key 6 61 Options List 61 Override 50 override enhanced 49 P page 46 51 Meet me page 51 paging tone 9 park 28 password directory 74 Personal Directory 9 74 82 89 Card View 88 delete directory 87 delete entries 86 edit entries 86 make calls from directory 87 search 88 pickup 33 Predial 15 preferred name match 66 Preset Conference 42 Primary Directory Number PDN 9 Primary Directory Number PDN Key 6 Privacy Release 51 Private Line 9 Programmable Line DN Feature Key 3 4 7 62 63 Programmable Soft Keys 2 3 4 7 Quit Key 6 61 R Radio Page 51 recall attendant 27 Timed Reminder Recall 26 receive calls M3901 97 Redial 20 redial 96 Redial List 9 77 80 89 access M3904 73 M3903 14 80 M3904 14 80 Redial list on the M3904 14 Remote Access Directory Number 36 Remote Call Forward 36 Remote Call Forward FFC 37 Ring Again 19 M3901 96 ring tone 9 50 ring type 65 ringback 9 50 Ringback ring tone 8 Room Status 58 S screen contrast 64 secure your telephone 38 Select Key 61 Selectable Conferee Display and Disconnect 41 shared Directory Number DN 9 Shift Key 7 spec
26. 3 Conference Key Charae 2 Press Charge Key or dial the SPRE or SEE code followed by 5 or dial the Call Detail Recording FFC 333 3 Dial the charge account number 2498 4 Press the Line DN Key to return to a um your call Additional Call Features To charge a call to an account when you transfer a call Trans 1 Charge 2 mm 333 Er Trans 5 Press the Transfer Key The call is on hold Press Charge Key or dial the SPRE code followed by 5 or dial the Call Detail Recording FFC Dial the charge account number After you receive dial tone dial the number to where the call is to be transferred Press the Transfer Key when you hear the telephone ring Note You can talk privately to the person at the transfer number before you press the Transfer Key To charge a call to an account when you add someone to a conference call Conf 1 Press the Conference Key The call is Charge 2 or 88 33 EEE EEE Conf 5 on hold Press Charge Key or dial the SPRE code followed by 5 or dial the Call Detail Recording FFC Dial the charge account number Dial the number of the person you want to add to the conference Press the Conference Key Additional Call Features Enhanced Override Feature Enhanced Override allows you to override an active call after you have attempted a Forced Camp on Use Enhanced Override when you make either a simp
27. 5 Place a call on Hold se 25 Transfer call 25 Use Timed Reminder Recall 26 Use Attendant Recall 27 Use Call 28 Record a Calling Party Number sssssssssme Display incoming calls NE E aeons Trace a Malicious call scenic ttc rere Incoming calls Activate Automatic Answerback esses Activate oll Piek p RM Rae Ino aaa RR While you are away from your desk CS a elated cadence es acier nei es bugie atre cue Forward internal calls only Use Remote Coll emite tote cutn choose ince Secure your telephone Talk with more than one person Set up Conference call n o peers soc oe Selectable Conferee Display and Disconnect Use Group Coll Work without interruption Activate Make Sel Busy io ehe Additional Call Features Auto Dial Transfer Feature 1 5 ieri ettet rn DECRE SEHR DARET A DR Use the buzz 2 eee eaten Call Page to make an announcement s sss Centrex Exchange Swilchhook Flash rins Charge a call or Forced Charge a call Enhan
28. Activate the feature through the Options List to use Group listening Note 2 You must let the other party know when others are listening to the conversation This feature does not have a tone to inform the party on the other end of the call that the conversation is being monitored Your telephone call features Use the Redial list on the M3903 The Redial List records the outgoing call numbers To access the Redial list on the M3903 E38 1 Press the Call Log Key Use the up and down Navigation Keys 2 to highlight Redial List Fedial List Select 3 Press the Select Key To use the Redial list 1 Use the up and down Navigation Keys a e to scroll through the Redial List and highlight the number you want to call Note If you are calling an external or long distance number be sure that the appropriate access codes are included Dial 2 Press the Dial Key Your call is automatically dialed and you exit the 3 Redial List Use the Redial List on the M3904 To access the Redial List on the M3904 Gra C 1 Press the Directory Log Key Your telephone call features Use the up and down Navigation Keys 2 to highlight Call Log Redial List Call Log Redial List Select 3 Press the Select Key To use the Redial List 1 Use the up and down Navigation Keys ec to scroll through the Redial List and highlight the number you w
29. Enter four consecutive digits to specify an hour and minute The reminder time is specified in 24 hour format i e for 6 00 PM input 1800 You receive a confirmation tone sy To cancel a wake up call CE a 383 2 Dial the Wake Up Cancel FFC on the 1 Lift the handset Meridian 1 or the Wake Up Cancel FAC on the Meridian SL 100 Hospitality features 3 Press the Goodbye Key Note On the Meridian SL 100 after you enter the FAC you receive a confirmation tone To verify the time for the wake up call gc 1 Liftthe handset 383 2 Dial the Wake Up Verify FFC 3 Dial the wake up time in a 24 hour SEE time format hhmm If it is correct you receive a confirmation tone Note This feature is not available on the Meridian SL 100 To change the specified time for a wake up call on the Meridian SL 100 you must first deactivate the feature and then activate the feature with a new request 4 Press the Goodbye Key Note In 24 hour time format 7 30 AM is entered as 0730 9 45 PM is 2145 Hospitality features Message Registration Message Registration allows you to read change or reset meters that log your hotel telephone calls To read meters Emm EEE MsgReg GS To change a meter Hzakegdg EEE EEE MsgReg GE To reset a meter to zero MsgReg SS MsgReg uum 1 P
30. Lift the handset 2 Press the associated Auto Dial Key Autobial This automatically dials the number To display the Auto Dial number M3903 and M3904 Auto Dial Dipl Gn 1 Press the Display Key Note On the Meridian SL 100 press the Auto Dial Key to display the number Make a call 2 Press the configured Auto Dial Key Autobial g Ene The number appears on the display To store an Auto Dial number ButoDial emm 1 Press the Auto Dial Key without lifting the handset 2 Dial the number to be stored on the SEE Auto Dial Key ButaDial ss 3 Press the Auto Dial Key again The number is stored on the key Note To change the key label Autolial select Change feature key label from the Options List menu Please see Change a Feature Key label on page 62 for detailed instructions Ring Again Use the Ring Again feature when you receive a busy tone or no answer while you are trying to reach someone in your private network When you activate Ring Again you receive an audible tone notification when that person is available or has used their telephone The Ring Again feature allows you to automatically redial the number To use Ring Again 1 Dial a number and receive a busy tone BEE or no answer Note On the Meridian SL 100 Ring Again is available on busy tone only RingAgn 2 Press the Ring Again Key f yr 3 Press the Goodbye Key Make a call To c
31. Press the Goodbye Key The called party is either busy on the telephone or away from the desk To page the called party there is no need to redial the number of the called party l Press the Radio Page Key You receive a special dial tone 2 Dial the Radio Page Access FFC You receive dial tone Note 1 The person you have paged can proceed to any telephone enter their Radio Page Answer code plus their own DN This action connects you and the person paged Note 2 You receive a fifteen second high pitched tone then silence if the party paged does not answer the call within a preset time period When you receive this signal replace the handset or press the Goodbye Key If you carry a Radio Pager you receive a page indication when someone dials your DN Additional Call Features pue c EEE di Voice Call Feature If the Radio Page system is set up to function in Meet me mode you can answer the page call from any telephone You can connect to the person who paged yov Lift the handset Dial the Radio Page Answer FFC You receive page tone Dial your own DN You connect to the page caller You receive a steady high pitched tone letting you know the caller has hung up You page another person or make an announcement through someone else s telephone speaker To make a voice call CE WoiceCall To respond to a voice call CaN 1 en 2 3 A
32. Press the Off Key to turn off Call 773 indicator light Press the Done Key to save changes Press the Quit Key or Options Key to exit Set On hook default path The On hook default path option available on the M3903 and M3904 automatically opens the voice path on either the Headset or on Handsfree when you press a Line DN Key After you select On hook default rath from the Options List menu From the On hook path menu use the Navigation Keys to highlight and select either Handsfree selected or or TTE MESS Headset selected Press the Done Key to save selection Press the Quit Key or Options Key to exit Display diagnostics The Display diagnostics option tests the functionality of your telephone s display screen and indicator lights This option also provides information on the firmware currently in use on your M3900 series telephone After you select Disrlay diagnostics from the Options List menu s Use the up or down Navigation Keys to scroll through list and view the changing display screens Press the Done Key to return to the Options List menu Press the Quit Key or Options Key to exit Options List Control Group Listening The Group Listening feature enables you to talk on the handset to one party while other people listen to the conversation on your telephone s speaker The network administrator must enable this feature After you select Grour li
33. aling dial pad 18 on hook 15 18 predial 15 Direct Inward System Access 37 Directed Call Park DCPK Key 28 Directed Call Pickup 33 directory 73 password protection 74 Directory Number DN 8 56 58 Directory Number DN Key 6 Directory Log Key 7 74 82 display M3902 59 M3903 59 M3904 60 Display diagnostics 70 Display Key 30 DN 8 Done Key 6 61 E Edit Key 7 Electronic Lock 38 Electronic Lock password 37 38 Enhanced Override 49 External Alerter and Recorder Interface 98 F Feature Access Code FAC 8 33 36 Feature Access Codes FAC 100 Feature Activation Code FAC 10 29 36 50 54 Feature Activation Indicator FAI M3901 97 Feature Key change label 62 feature operation M3901 90 Features Key M3901 91 Fixed Keys 8 Flexible Feature Code FFC 8 10 29 37 38 47 48 50 54 99 Forced Camp on 49 forward calls all calls 35 internal calls 35 remote activation 36 G Goodbye Key 5 10 90 Group Call 42 Group Intercom 53 Group Listening 12 Group listening 71 H handsfree 5 10 Handsfree Key 5 10 headset 11 Headset Key 5 11 Headset port external alerter 69 Headset port on call 68 Headsets 98 Hold 25 34 Hold Key 5 90 hookswitch 9 Hospitality features 54 Hot Line 22 indicator 8 Information display 8 Information line 8 Intercom 23 Internal Call Forward 35 Interrupted dial tone 8 J join a call 40 K key click 68 key layout M3901 1 M3902 2 M3903 3 M3904 4 Key based Expans
34. all a Ring Again party when you When the number you want to reach is receive notification available or the person has re used their set you hear the Ring Again tone 1 Lift the handset you receive dial tone s XR 2 RingAgn 2 Press the Ring Again Key To cancel Ring Again before notification RingAgn Press the Ring Again Key a second time before hearing the notification tone Redial last number called Last Number Redial allows you to automatically redial the last number you dialed To use Last Number Redial pe 1 Lift the handset 2498 gm 2 Press a Line DN Key or or Press the Line DN Key twice 2495 y co The last number you dialed is 2498 2 NB automatically redialed Note On Meridian 51 100 press the J twice Note Your network administrator must configure this feature for your telephone Make a call Use Speed Call Speed Call allows you to automatically dial frequently called telephone numbers by entering a one two or three digit code See your network administrator to determine the capacity of your Speed Call list A telephone designated as a Speed Call Controller can program or edit the Speed Call list This feature must be enabled by your network administrator To store or change a Speed Call number SecCtlre ger EEE SecCtlre To make a Speed Call CBN SecCtlr SpclUser gt 38 Press the Speed Call Controller Key The triangular icon flashes indicating
35. ant to call Note If you are calling an external or long distance number be sure that the appropriate access codes are included pisa 2 Press the Dial Key Your call is automatically dialed and you exit the Redial List Use the Predial feature The Predial feature allows you to enter and preview a number and make corrections before you dial the number To use Predial E 1 Replace the handset if it is off the cr cradle 333 2 Dial the number 2498 am 3 Press a Line DN Key to receive dial tone the displayed predialed number is automatically dialed 4 Liftthe handset when the called party On answers or if on handsfree begin to talk Your telephone call features To edit a predial number EEE p 2495 Gem 1 Without selecting a Line Key dial the number Use the left and right Navigation Keys to move the cursor and edit the number if necessary Note If you are calling an external or long distance number be sure that the appropriate access codes are included 3 When you have made the necessary changes to the number press a Line DN Key to call the number Note You cannot use the Predial feature if the Live dial pad feature is active Make a call Make a call This section describes features that you can use when you make a call There are several ways to make a call from your M3900 Series Meridian Digital Telephone To make a call from your telephone use the fe
36. as the caller you want to connect to your current call Talk with more than one person Conf 3 Press the Conference Key again The person on hold joins your conversation Selectable Conferee Display and Disconnect You can view the list of active conferees by using the Conferee Selectable Display Key and disconnect any party that has been added to the conference call This feature is not available on the Meridian SL 100 system To view active conferees Conf Selbse condo To disconnect a conferee LonfSselbsr 2498 While on a conference call press the Conferee Selectable Display Key The LCD indicator turns on With each key press the screen changes to show a different active conferee Note This action has no effect on the displays of the other telephones involved in the conference Press the Goodbye Key If configured the Conference Count Display returns The LCD indicator turns off While on a conference call press the Conferee Selectable Display Key The LCD indicator turns on Continue to press the key until the conferee you want to delete appears on the screen Press the Line DN Key on which the conference call is established The selected conferee is disconnected from the call Note If there are additional conferees to be disconnected press the Conferee Selectable Display Key until the conferee that is to be disconnected is displayed on the screen Talk wit
37. ation tone Press the Park again or the Goodbye Key Fark To park a call on a DN other than the System Park DN or your own DN l Press the Park Key Fark 2 Dial the DN where you want to park SEE the call Park 3 Press the Park Key Note On Meridian SL 100 press Directed Call Park DCPK Key Dial the DN where you want to park the call Press DCPK again While on an active call To park a call using the SPRE code or FFC FAC Trane Conf 1 Press the Transfer Key or press the pm or La Conference Key 3 2 Dial the SPRE code followed by 7 1 or dial the Call Park FFC Meridian 1 or the Call Park FAC Meridian SL 100 or your own DN Dial a DN where you want to park the call 339 3 If you do not want the System Park DN Tans Conf 4 Press the Transfer Key or press the 3 or 593 Conference s Note On the Meridian SL 100 press the Transfer Key Do not press the Conference Key To retrieve a parked call eS Lift the handset 2 If you parked the call using the SPRE SEE code or FFC FAC Dial the SPRE code followed by or dial the Call Park FFC Meridian 1 or the Call Park FAC Meridian SL 100 call 3 Dial the DN where you parked the mm Note If a parked call is not retrieved within a specified period of time it rings back to your telephone or to the attendant Check with your network administrator to determine your specified p
38. atures described in this chapter To make a call 1 Lift the handset or or 2498 8 Press the Line DN Key or or Press the Handsfree Key Note The Handsfree Key must be enabled by your network administrator or or Press the Headset Key if you have a Headset 6 headset connected to your telephone available on the M3903 and M3904 noo 2 Dial the number dad Note Whenever you read Lift the handset in this guide you may alternatively press a free Line DN Key Handsfree Button or the Headset Key You receive dial tone with each of these actions To change from headset to handset The Headset Key is used to switch to the Headset y ay headset mode of operation The LED lights steadily to indicate when you are in headset mode Make a call Make a call while on hook To make a call while on hook leave the handset in the cradle while you dial a number To dial on hook 2428 cm 1 Press a Line DN Key 2 Dial the number when you receive dial SEE tone 3 the handset when the called party D answers If you are on handsfree begin to talk Make a call with the dial pad 1 Lift the handset 383 2 Dial the number Auto Dial lets you dedicate a feature key to a specific telephone number When the Auto Dial Key is pressed the number is dialed automatically This feature must be enabled by your network administrator To use Auto Dial 1
39. can activate Call Log to record all calls record only the unanswered calls or record no incoming calls The Callers List stores incoming calls and the Redial List stores outgoing calls in order of date and time received made The oldest call is stored at the top of the list The newest call is stored at the bottom of the list The M3904 Call Log list holds up to 100 entries for incoming and 20 entries for outgoing calls The M3904 can copy a number from the Callers List or Redial List and store it in the Personal Directory The M3903 Call Log list holds up to 10 entries for incoming and 5 entries for outgoing calls Access and use the Callers List M3903 To access your Call Log Call Log vA CON 1 Press the Call Log Key 2 Use the Navigation Keys to highlight Callers List Callers List Select 3 Press the Select Key Heu 4 Press the New Key to go to the top of mg the new calls list or or Old Press the Old Key to go to the top of NEN the old calls list Call Log To make a call from the Callers List c 1 Use the Navigation Keys to scroll through the Callers List and highlight the number you want to call Note If you are calling an external or long distance number you will need to edit the number to add the access codes required by your system to make an external or long distance call 2498 nis 2 Press the Dial Key to call the number selected You leave the Callers List mS
40. ced Override Feature essere Forced Camp on fel teta Nea db UAE Mee p Override Feature RII m Privacy Release Feature cU Radio Page Feature 2230 2 co tidsuteeesioti Dum itd deuid edidi vii ped ipit Voice Call aaNet cee te eset UE ee i dil Hospitality features 54 Automatic Wake Up c i ce de eee Le ea OUR 54 Message Registration eene 56 Maid Identification I I OT 57 Room bu mee 58 Telephone display 59 M3902 59 M3903 display lene eas 59 M3904 display 60 Options List 61 Select a language MEER REI EE D 62 Change a Feature Key label 62 64 Adjust volume NE NET 64 Choose Ring eae cee re 65 Select Call Log options oues acts ttt 65 Wee Live dial pad D TD 66 Select Preferred name match essent 66 Set up area o e BRIT E I ETT 67 Enable Call timer er EP 67 Select Date time formot oui et Coto tetro eene dietas aed auae td 67 zy Md AO emm CR 68 Use Headset port oti no rtt a a EFE 68 Activate Headset port external alerter esses 69 Use Call indicator aliud citi esaet ism e rhe herd 69 Ser On hook default path 70 Display
41. ch feature activation An status icon indicates call or feature status Terms you should know Terms you should know Attendant The attendant is a telephone operator in your organization Call Log The Call Log can be configured to store either unanswered or all incoming calls These entries can be accessed through your directory menv Call party information When your telephone rings the display shows Calling Line Identification CLID information The system must have CLID enabled The display module shows the phone number and name of the incoming call Card View The Card View displays a directory entry name and telephone number Copy Key The Copy Key allows the M3904 to copy information from one application to the Personal Directory Date time display feature The Date time display feature shows the month and date while the telephone is in an idle state Directory Number DN The Directory Number DN is a telephone number that consists of one to seven digits The DN is commonly known as an extension number Feature Access Codes Feature Access Codes allow you to access features for which you do not have a fixed or soft feature key Feature Access Codes are applicable to the Meridian SL 100 system only For your convenience the FACs for your system can be printed on a page located at the back of this guide Flexible Feature Codes FFCs Flexible Feature Codes FFCs allow you to
42. cribes a procedure that requires special codes ask your network administrator to provide these to you To access a feature you press a Feature Key or enter a Flexible Feature Code FFC for the Meridian 1 or a Feature Access Code FAC for the Meridian SL 100 Your network administrator supplies you with the Flexible Feature Codes or Feature Access Codes for your system Note In order to use a feature described in this section your system software must support the feature and the feature must be assigned to your telephone Check with your network administrator for more details Use handsfree calling M3902 M3903 and M3904 If your telephone is an M3902 M3903 or M3904 you can use the built in microphone and speaker instead of the handset to make of receive a handsfree call While on an active call you can switch between Handset and Handsfree mode To answer a call with handsfree Press the Handsfree Key You are now on a handsfree call To discontinue a handsfree call Goodbye Press the Goodbye Key to end the call To mute a handsfree call f 1 Press the Mute Key The LED indicator flashes N Press the Mute Key again to return to a two way handsfree conversation Cu Ca To switch from handsfree to handset p 1 Lift the handset to switch from handsfree to handset 4 2 Replace the handset to end the call C 3 Your telephone call features To switch from handset to hand
43. d Number Key BEE associated with the feature you want to use To deactivate the active feature Features l Press the Features Key E 2 Press the J Key Note The Features Card on the right side of the M3901 lists each feature and the Dial Pad Number Key used to activate the feature To program an Auto Dial Key 1 Without lifting the handset press the Features Key 2 Pressthe Dial Pad Number Key for the REE Auto Dial position you want to program The Feature Activation Indicator flashes 3 Dial the number you want to program SEE to the Auto Dial position M3901 Feature Operation Feres P Fe ds Use Auto Dial COT fenus f Fx 38 Use Speed Call To store a Speed Call Entry fenus f Fx aaa des 38 cee Feres P Fe 4 Press the Features Key Press the Dial Pad Number Key for the Auto Dial position you just programmed Lift the handset Press the Features Key Press the Dial Pad Number Key for the Auto Dial position assigned to the number you want to call The number dials automatically Without lifting the handset press the Features Key Press the Dial Pad Number Key assigned to the Speed Call Controller feature The Feature Activation Indicator flashes Dial a 1 to 3 digit Speed Call code ask your network administrator for the number of digits required Dial the number you want to
44. d layer of Programmable Line Feature Keys self labeled Options List Adjust Screen contrast The Screen contrast option allows you to adjust the contrast of the display on your telephone After you select Screen contrast from the Options List menu Lower From the Contrast screen press Lower co to decrease the display contrast level or or Higher Press Higher to increase the display contrast level Press the Done Key to save changes Press the Quit Key or Options Key to exit Adjust volume Note After you select Volume adiustmert from the Options List menu a list of adjustable items for your telephone model appears It is recommended that you adjust these parameters while you are on a telephone call so that you can judge the impact of the changes your are making To adjust the Ringer volume 1 Select Ringer from the Volume menu Lower 2 Press Lower to decrease the ringer volume or or 3 Press Higher to increase the ringer volume Press the Done Key to save changes Press the Quit Key or Options Key to exit Use the procedure above to adjust the volume on the following items Buzzer Headset listen Sreaker Headset talk Handset listen Headset zidetone Note Headset sidetone M3904 only is the sound of your own voice that you hear in the headset speaker Handsfree listen Choose Ring type The Ring type option allows you to choose from among the various ring
45. e On the Meridian SL 100 Auto Dial can be used to transfer calls however you do not have to be on a central office trunk call and the Centrex Switchhook Flash key is not applicable to the Meridian SL 100 condo Use the buzz signal Buzz allows one person whose telephone is linked to another telephone to signal the other telephone The person signaled hears a buzz Use this feature to notify the other person of a call a visitor or a request To buzz the telephone linked to yours Buzz E 1 Press the Buzz Key The telephone linked to yours buzzes as long as you hold down the key Buzz 2 When you are finished release the Buzz Key Note Buzz signal is not available on the Meridian SL 100 Additional Call Features Call Page to make an announcement Call Page allows you to make an announcement over the page system To make a page call dial the page trunk access code Note When the Page Key is used on an attendant console it overrides the telephones the telephones are disconnected and must re access the page trunk To conned to the page system 333 2 Dial page trunk access code The connection to the page system is complete 1 Lift the handset 3 Make your announcement To disconnect from the page system Goodbye Press the Goodbye Key Centrex Exchange Switchhook Flash Centrex Exchange Switchhook Flash allows you to signal the Central Of
46. e sure to include the access codes required by your system to make an external or long distance call SS 2 Lift the handset 3 After the person you called answers a press the Copy Key The displays shows Cor to Dirctru 4 Press the Directory Key Add the name using the dial pad Delete and Case Keys as needed Hest 6 Press the Next Key Dore 7 Press the Done Key to save the changes 8 Press the Quit Key or the Directory Log Key to exit or Gres Note You can edit the name or number before or after you save to the Directory Use the Personal Directory Delete or edit a Personal Directory entry To delete a Personal Directory entry gii J Delete ez To edit a Personal Directory entry Hest Done or Brasov CE Use the Navigation Keys to highlight the entry you want to edit or delete Press the Delete Key to delete the currently highlighted entry in your Personal Directory Press the Yes Key to confirm the deletion Press the Edit Key to change the telephone number or name Use the Navigation Keys to highlight the character you want to change Use the dial pad to enter the desired changes Refer to Add a Personal Directory entry on page 82 for an example of how to use the dial pad to enter names Press the Next Key Edit the number if necessary Press the Done Key to save the changes Press the Quit Key or the Direc
47. eriod of time While on an active call Record a Calling Party Number Calling Party Number allows you to record a callers number for accounting purposes while on an established call To record a callers number CPartu 1 While on an active call press the Calling Party Key Enter number P appears on the display 2 Dial the calling party s telephone SEE number CPartu 3 Press the Calling Party Key Display incoming calls The Display Key allows you to be on an active call and display an incoming caller s name and or number if not automatically displayed without interfering with the call in progress To view the name of a second caller while on a call in progress Dissiau a 1 Press the Display Key 2408 2 NB 2 Press the flashing Line DN Key The call waiting information appears on the display Note 1 Use of the Display Key does not interfere with the call in progress Note 2 You can use the Display Key in combination with other feature keys to display information associated with the feature Note 3 On the Meridian SL 100 while on an active call press the Inspect Key to view information on an incoming call While on an active call Trace a Malicious call Malicious Call Trace provides a way for you to trace nuisance calls within your system To use Call Trace while you are on a call Calltrace Press the Call Trace Key Note On the Meridian SL 100 press the Malicious Call Ho
48. es to the telephone number if required Note f you are copying an external or long distance number be sure that your directory entry includes the access codes required by your system to make an external or long distance call Dons 6 Press the Done Key The entry is saved to your Personal Directory and you are returned to the Redial List M3901 Feature Operation M3901 Feature Operation M3901 is a one line telephone The M3901 operates in a different way than the other M3900 series Digital Telephones This section explains in some detail the M3901 operation The M3901 supports five programmable features You activate the features when you press the M3901 Feature Key and a dial pad number key for that feature Your system administrator programs the features for your telephone There is a feature card placed on your telephone which lists the features and instructions M3901 Fixed Keys Goodbye Key To end a call 7 the Goodbye Key to terminate or or 3 Replace the handset to terminate a Cr call Hold Key To put a call on Hold Press the Hold Key to put an active call Cru f ae en hold To take a call off Hold Press the Line DN Key to take the call e off hold Note When a call is on hold the Message Waiting Call Status Indicator flashes to serve as a reminder M3901 Feature Operation Line DN Key To use the Line DN Key to make a call
49. fice Exchange CO during an established call to use a Centrex service such as call transfer or three way calling To use Centrex Exchange Line Switchhook Flash CentrexSHF 1 Press the Centrex Switchhook Flash Key You receive special dial tone 2 Dialthe codes for your custom Centrex SEE feature p r7 3 Press the Goodbye Key to end the call Note The Meridian SL 100 is a central office based PBX and this feature is not available Additional Call Features Charge a call or Forced Charge a call Call Charge allows you to charge a call to a specific account Forced Charge allows you to charge long distance calls from a telephone restricted to local calls Note On the Meridian SL 100 the account code allows a user to enter a billing number If the account code is required the user is prompted to enter a code by a tone after the telephone number is dialed If a user wishes to voluntarily enter an account code then flash the switchhook and enter the feature code which is provided by your network administrator To charge a local or long distance call to an account before you dial Ca Charae 2 Press Charge Key or dial the SPRE or SEE code followed by 5 or dial the Call Detail Recording FFC 1 Liftthe handset 333 3 Dial the charge account number 4 When you receive dial tone dial the EEE number To charge a call in progress iras Conf 1 Press the Transfer Key or the _ or
50. g Press the Quit Key or the Call Log Key to exit or call Log oN Directory display and navigation M3904 Directory display and navigation With the M39045 display you can view three lines of information The figure below shows the status once you log into the directory Al Directories Fersonal Directory Call Loa Callers List Call Log Redial List w Select P 553 9080 Access your Call Log Redial List or Personal Directory M3904 To access the M3904 Directory Log CA Personal Directory Call Log Callers List Call Log Redial Listi Password Administration Select To exit the M3904 Directory Log or Directory Log Qm 1 Press the Directory Log Key Use the Navigation Keys to highlight the Personal Directory or the Call Log that you want to view Press the Select Key Press the Quit Key or the Directory Log Key to exit Directory display and navigation Directory password protection M3904 You can password protect your Personal Directory Callers List and Redial list on the M3904 If password protection is activated you will be asked to enter your password each time you press the Directory Log Key To enable password protection CO gt Password Administration Select Select On EEE Enter EEE Press the Directory Log Key From the Directories menu u
51. h more than one person 3 Press the Goodbye Key If configured Sau um 7 the Conference Count Display returns and is updated to reflect the revised total count of conferees The LCD indicator tuns off Use Group Call Group Call automatically calls members of a predefined group one at a time until they all answer Ask your network administrator for details on how to create a conference call group Note On the Meridian SL 100 use the Preset Conference feature for group calls Dial the specific DN for Preset Conference simultaneous ringing of the pre selected parties is activated To call group members co GrourCall gem 2 Press the Group Call Key The feature automatically calls all group members The icon flashes until all members answer 1 Lift the handset Their phone numbers appear on the display as they answer When the last person answers the Group Call indicator lights steadily Note After all the people in the group have answered only the person who made the group call can put the call on hold To answer a Group Call GrourCall ah EB Press the Group Call Key or Multiple Appearance DN MADN Key Talk with more than one person To end a Group Call condo Note 1 If you are on a call and you receive three short tones this is the notification of a group call on your DN Note 2 f you are on a call on another telephone in your group you receive a l
52. ial dial tone 9 Special Prefix SPRE code 29 Special Prefix code 47 48 Speed Call 21 93 Speed Call Controller 21 94 Speed Call User 94 Speed Call System 22 SPRE code 47 48 Switchhook 7 switchhook 9 System Park DN 28 29 System Speed Call 22 T time format 67 wake up 54 Timed Reminder Recall 26 Trace 31 Transfer 25 31 47 transfer 94 V Voice Call 53 Volume Control Bar 5 91 volume adjust 64 work without interruption 44 Title to and ownership of Meridian SL 1 software shall at all times remain with Nortel Networks Meridian SL 1 software shall not be sold outright and the use thereof by the customer shall be subject tothe parties entering into software agreements as specified by Nortel Networks Information contained in this document is subject to change Nortel Networks reserves the right without notice to make changes in equipment design or program components as progress in engineering manufacturing or technology may warrant Reordering number NT2F7901 0779727 Jero 15 each per package P0g03627 Internal Manufacturing part number 27 Issue 2 00 Printed in the United States of America February 1999 www nortelnetworks com
53. if the transfer is incomplete 248 2 NB Use Timed Reminder Recall 2 Dial the number where you are transferring the call 3 When you hear the ring or a person answers press the Transfer Key to complete the call transfer The LCD indicator goes from steady on to off If the person you called is not available Press the Line DN Key next to the LCD indicator to reconnect to the original call Note On the Meridian SL 100 press the Transfer Key dial the number and press the Goodbye Key If you press the Transfer Key the second time you get a three way conference Timed Reminder Recall gives you a reminder tone when a call you transferred is not answered To use Timed Reminder Recall Trans EEE 1 Press the Transfer Key The call is put on hold 2 Dial the number where you want to transfer the call While on an active call Tin 3 Press the Transfer Key again or or v Replace the handset before the extension answers This starts the recall timer Note 1 On the Meridian SL 100 do not press the Transfer Key again replace the handset before the extension answers Meridian SL 100 uses the Blind Transfer Recall feature Note 2 If the transfer is complete the recall timer stops If the transferred call is not answered your telephone rings CERES Lift the handset Trans 2 Press the Transfer Key and repeat the 73 transfer to a different DN Note If you
54. ing sounds available for your telephone model After you select Ring ture from the Options List menu 1 Use the Navigation Keys to scroll CES through the list of ring types Rina ture 3 Plas 2 Press the Play Key to sample a ring mn Select 3 Press the Select Key to activate the desired ring type M3903 and NN M3904 Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Call Log options The Call Log options available on the M3903 and M3904 provide a choice of logging all incoming calls logging only the unanswered calls or not logging any calls The Call Log holds up to 10 different incoming entries for the M3903 and up to 100 for the M3904 After you select 11 109 options from the Options List menu From the Log options menu use the Navigation Keys to highlight and select either Loa all calls Log all calls or or Lod unanswered calls Log unanswered calls Note Hew call indication must be set to if you want Call Log notification Press the Done Key to save selection Press the Quit Key or Options Key to exit Use Live dial pad The Live dial pad option available on the M3094 allows you to press any dial pad key to automatically access a dial tone After you select Live dial rad from the Options List menu From the dialpad screen press m the On Key to turn on Live dial pad er or Off Press the Off Key to turn off Live dial
55. ion Module 98 keys Call Log 7 Copy Key 6 8 Delete Key 7 Dial Key 6 Directory Log Key 7 74 82 Display Key 30 Done Key 6 61 Edit Key 7 Feature Key 62 Features Key M3901 91 Fixed Keys 8 Goodbye Key 5 10 90 Handsfree Key 5 10 Headset Key 5 11 Hold Key 5 90 Line DN Key 5 6 Line DN Key M3901 91 M3901 keys 90 More Key 7 9 Mute Key 5 10 Navigation Keys 6 61 Options Key 6 61 Primary Directory Number PDN Key 6 Programmable Line DN Feature Key 7 62 Programmable Soft Keys 7 Quit Key 6 61 Select Key 61 Shift Key 7 Volume Control Bar 5 91 L language selection 62 Last Number Redial 20 Line DN Key 1 2 5 31 91 Line Key 6 live dial pad 66 Lock FFC 38 M M3901 feature operation 90 fixed keys 90 key layout 1 M3901 Features Auto Dial 92 93 call status indication 97 Call Transfer 94 Conference 95 Feature Activation Indicator FAI 97 make a call 97 Message Waiting Indicator MWI 97 recieve calls 97 Ring Again 96 Speed Call 93 M3902 display 59 key layout 2 Options List 61 M3903 Callers List 77 display 59 key layout 3 Options List 61 Redial List 80 M3904 Callers List 78 Directories 73 display 60 key layout 4 Options List 61 Personal Directory 82 Personal Directory access 73 Redial List 80 89 Maid Identification 57 make a call M3901 97 Make Set Busy 44 Malicious Call Hold MCH 31 malicious call trace 31 Meridian 1 8 Meridian SL 100 10 18 19 20 22 25 26 27 28 29 3
56. is displayed followed by a two digit code The first digit indicates the occupancy status room vacant 1 room occupied The next digit indicates the cleaning status of the room 1 cleaning requested 2 cleaning in progress 3 room cleaned 4 room passed inspection 9 room failed inspection amp cleaning skipped 7 not for sale 3 Press the Room Status Key Telephone display Telephone display This section summarizes the display features of the M3902 M3903 and the M3904 Idle display is shown in the following figures M3902 display The M3902 display gives call status and feature information Date time display Call party info Agel 5 148 S637 ean Feature Status info cA Options info Conf Forward RutoDl TE GD p 553 9078B M3903 display The upper portion of the display on the M3903 gives call status information the lower display area contains a single line which displays feature information If you are viewing a list that contains more than one item you must use the Navigation Keys to scroll through the list When the item you want appears press the Select Key Line Feature Key Status 9 CED Auto Dial Date time Sa Feb Z8 5 48F Call party info Feature LA info Options info Directories info 5 Heu callers Tans Conf Forward More 553 9077B Telephone display M3904 di
57. l Directory holds up to 100 entries an entry is one name and one telephone number You can add a directory entry by copying the entry from your Callers List or Redial List You can also add entries with the AddNew Key or by using the Personal Directory PC Utility application The Personal Directory PC Utility uses an accessory cartridge to connect your PC and your M3904 telephone You can create a directory on your Personal Computer and transfer it to your M3904 telephone Access the Personal Directory Diectoryllag i tr l Press the Directory Log Key Select 2 Press the Select Key in the Directories 3 menu to select Personal Directory Add a Personal Directory entry After accessing your Personal Directory AddMew 1 Press the Add New Key i 2 Dial the new name Example To enter the name Chris 3 1 Dial name using the key pad Use the Personal Directory Cam m gees ges ges Hest To enter the number Er SEE Done or Directory Log DL HI 2 Pressthe dial pad key with the desired letter repeatedly until that letter appears on the display 3 Press the right arrow key to go to the next letter Note The cursor automatically advances to the next position if a different from last key is pressed or after a short pause 4 Press the Next Key 1 Usethe dial pad to enter the telephone number associated with the name entered above Note If you are adding an
58. lable for use with your M3900 Series Digital telephone Please contact your System Administrator for additional details Note Wall attachment is available for all four models Accessory Connection Module ACM The Accessory Connection Module provides the interface for adding the Analog Terminal Adapter External Alerter and Recorder Interface and Meridian Communication Adapter The ACM is available for the M3902 M3903 and M3904 Analog Terminal Adapter ATA The ATA allows you to connect an analog device such as a modem or fax machine to your telephone The ATA is available for the M3902 M3903 and M3904 models External Alerter and Recorder Interface The External Alerter Interface lets you connect a remote ringer to your telephone The External Alerter and Recorder interface is available for the M3902 M3903 and M3904 models Headsets An amplified and unamplified headset is compatible with your M3900 Series Meridian Digital Telephones The amplified headset is an option for noisy environments Headsets vary in electrical physical and audio characteristics Performance perception is subjective so it is recommended that the headset user try using their headset with each of the three settings on both internal and external calls to determine which works best for them To adjust the headset volume go to the Options menu Headset types and select one of the headset types from the sub menu item Headset 1 Headset 2 or Amplified
59. ld MCH Key To use Call Trace if you do not have a trace button Trans Conf 1 Press the Transfer Key or the a or 73 Conference Key Note On the Meridian SL 100 press only the Transfer Key 2 Dialthe Trace FFC Meridian 1 system 283 or the Trace FAC Meridian 51 100 system 2438 NB 3 Press the Line DN Key beside the flashing LCD indicator to return to the call Incoming calls Incoming calls This section describes features that you can use with incoming calls Activate Automatic Answerback When Automatic Answerback is active your set automatically answers in handsfree mode after one ring Note When Automatic Answerback is active calls do not forward to your voice message service To use Automatic Answerback Autofns Gr Press the Automatic Answerback Key To deactivate Automatic Answerback Putos NE Press the Automatic Answerback Key Incoming calls Activate Call Pickup Call Pickup allows you to pick up a call from any telephone in the same Pickup Group or another Pickup Group To answer a call in your own Call Pickup Group Eras Lift the handset Pickur 2 Press the Pickup Key To answer an incoming call in another Call Pickup Group coc Lift the handset BrePiskus ema 2 Press the Group Pickup Key 3 Dial the Pickup Group number of the SEE telephone that is ringing Note 1 The network administrator assigns the Pickup Group code Note 2 This feature is n
60. le call or a consultation call i e place a call on hold and call another party To use Enhanced Override 1 Diala telephone number and receive SEE a busy signal Override Gs 2 Press the Override Key or dial the Override FFC to initiate a Forced Camp on If either of the persons on the call disconnects at this time you receive an overflow fast busy engaged signal Dus ida 3 Press the Override Key again The people on the call in progress receive a tone for approximately one second the feature connects the three of you together If anyone disconnects the other two persons will remain connected To end the connection Goodbye Press the Goodbye Key Note Enhanced Override is not available on the Meridian SL 100 Forced Camp on Forced Camp on allows your telephone to automatically ring another telephone as soon as that telephone disconnects from its current call Forced Camp on allows you to camp on both internal and external calls Forced Camp on can be used as a feature by itself or in conjunction with Priority Override The combination of the two features is referred to as Enhanced Override Additional Call Features To use Forced Camp on EEE gt Override Dial a telephone number and you receive a busy signal Press the Override Key or dial the Override FFC on the Meridian 1 or the Override FAC on the Meridian SL 100 to initiate a Forced Camp on Note The person
61. n each call After you select Call timer enable from the Options List menu On From the Call timer screen press the On Key to turn on the Call timer or or Off Press the Off Key to turn off the Call Press the Done Key to save changes Press the Quit Key or Options Key to exit Select Date time format There are eight Date time formats Four formats are based on the 12 hour clock and four are based on the 24 hour clock After you select Date time format from the Options List menu gem Use the Navigation Keys to scroll through the eight formats The sample formats appear on the upper right side of the display area Format 3 Press the Done Key to select the highlighted format Press the Quit Key or Options Key to exit Enable Key click The Key click option causes the handset or speaker to produce a clicking sound when you press the telephone keys After you select click enable from the Options List menu On From the Key click screen press the E On Key to turn on Key click or or Press the Off Key to turn off Key click Press the Done Key to save changes Press the Quit Key or Options Key to exit Use Headset port on call The Headset port on call option available on the M3904 requires that a lamp type accessory be connected to the headset port When the Headset port on call option is activated and the user is on a call the lamp lights providing an indication that a call is in progress
62. nly want to listen on a conference call Push the Mute Key again to return to a two way conversation The Mute Key applies to handsfree handset and headset microphones The Mute LED flashes when Your Telephone s Controls Com 2496 em C amp 2498 a 7 Dial the Mute option is in use The Navigation Keys allow you to scroll through Menus and lists on the display The Copy Key copies incoming or outgoing call numbers into the Personal Directory The Quit Key ends an active application Pressing the Quit Key does not affect the status of the calls currently on your telephone Note If you press the Quit Key before the Done Key you exit the Options List without saving changes Press the Done Key to exit and save the changes The Options Key allows you to access and modify telephone options Line Directory Number DN Key s are assigned to your telephone They can be a Primary DN PDN secondary DN s multiple appearance DN s etc The lower right hand Line Feature Key is your Primary Directory Number PDN Key M3902 M3903 M3904 When you pick up the handset the line associated with this key is ready for you to make a call Note You have only one Primary Directory Number assigned to your telephone You can have additional Line Directory Number DN Key s assigned to your M3903 or M3904 telephone The Dial Key
63. ntrol Bar Tm 7 Head Applications eadset Mute Navigation Keys Options Directory Log Quit Message 553 8626 Your Telephone s Controls Your Telephone s Controls Use the Volume Control Bar to control the volume of the handset headset speaker ringer and handsfree Increase the volume by pressing the right side of the bar Lower it by pressing the left side lt You can terminate an active call by Sau Goodbye y z pressing the Goodbye Key The Goodbye Key is useful for disconnecting a handsfree call Press the Headset Key to answer a call Headset yA 3 while on the headset or to switch a call from handset or handsfree to the headset 2498 Q A steady LCD indicator appearing beside a Em a Line DN Key means that the feature or line is active A flashing LCD indicator means the line is on hold or the feature is being programmed Hold A By pressing the Hold Key you can put an 2 active call on hold Return to the caller by pressing the DN Key beside the flashing indicator The Handsfree Key allows you to activate the handsfree M3902 M3903 and M3904 and Group listening features M3903 and M3904 The speaker LED lights to indicate handsfree is active the LED flashes to indicate Group listening is active T f CX The Mute Key allows you to listen to a conversation without being heard This is especially useful when you o
64. ong tone through the handset or speaker Note 3 You do not get a notification of a group call if you are already on a conference or group call Press the Goodbye Key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the Group Call can disconnect from the call and not affect other members on the call Work without interruption Work without interruption This chapter describes features that provide you with uninterrupted work time Activate Make Set Busy Make Set Busy allows you to make your telephone appear busy to all callers To activate Make Set Busy MakeSetBsu Press the Make Set Busy Key To deactivate Make Set Busy MakeSetBss ah EN Press the Make Set Busy Key a second time to deactivate the feature Additional Call Features Additional Call Features Auto Dial Transfer Feature Auto Dial Transfer allows you to use your Auto Dial Key to transmit digits to the central office after a Trunk Switchhook Flash You must be on a central office exchange CO trunk call from or to a CO which offers Centrex or exchange line type features To use Auto Dial Transfer when you pick up an incoming trunk call CentrexsHF ep 1 Press the Centrex Switchhook Flash Key and wait for interrupted dial tone AutoDial 2 Press the Auto Dial Key to call the number desired 3 Press the Goodbye Key to end the call Not
65. ore you dial your number Dial the number where you want to forward your calls If you forward calls to an invalid number you receive a fast busy Press amp Key To forward calls to a previous call forward telephone number skip step six above Lift the handset If you call from a telephone outside the system dial the Direct Inward System Access number and wait for the dial tone Dial the FFC deactivate key code for Remote Call Forward While you are away from your desk EEE EEE Secure your telephone 4 Dial your Electronic Lock password 5 Dial your DN You get a dial tone before you dial your number 6 Press the EJ Key You can Secure lock your telephone with a password so that no one can make calls from your office The lock consists of a password which you may change To lock your telephone Ca dag dad f yr To unlock your telephone CIS EEE f Sy 1 Lift the handset 2 Dial the Lock Flexible Feature Code FFC and your Electronic Lock Password Note If you perform this operation from someone else s telephone dial your DN 3 Press the Goodbye Key 1 Lift the handset 2 Dial the Unlock Flexible Feature Code FFC and your Electronic Lock Password Note If you perform this operation from someone else s telephone dial your DN 3 Press the Goodbye Key While you are away from your desk To change yo
66. ot applicable on the Meridian SL 100 system To answer a call at a specific extension within your Pickup Group a Lift the handset DHFickur pm 2 Press the DN Pickup Key Note 1 The Meridian SL 100 uses the Directed Call Pickup Feature Access Code FAC Note 2 f the pickup DN is invalid you receive an overflow burst tone and the screen displays Release and try again Press the Goodbye Key Incoming calls Use Call Waiting Call Waiting puts your current call on hold while you answer an incoming call Example The attendant routes an outside call to you while you are on an existing call Call Waiting allows you to recognize the call and respond to it This feature must be enabled by your network administrator To answer an incoming call while on another call 1 Press the Hold Key when you hear the Hold al tone The Call Waiting status icon appears in the display Calluait d 2 Press the Call Wait Key CWait for co M3902 to answer the call To return to your first telephone call 1 Press the Hold Key if you want to put Hold dh the second call on hold or or Goodbye ry Press the Goodbye Key to end the second call 2438 m 2 Press the Line DN Key associated with the first call If you do not have a Call Waiting Key Good 1 If you do not have a Call Waiting Key E and you hear the Call Waiting tone press the Goodbye Key to end
67. program to the Speed Call code entered in the previous step Press the Features Key M3901 Feature Operation EEE To make a Speed Call Cra fenus f Fx EEE H Use CalTransfer 6 Press the Dial Pad Number Key for the Speed Call Controller feature 1 Lift the handset 2 Press the Features Key 3 Pressthe Dial Pad Number Key for the Speed Call Controller feature or the Speed Call User feature 4 Dial the Speed Call code of the number you want to call The Speed Call feature automatically dials the number To transfer an active call to a different telephone number follow these steps To use the Transfer feature Hold f Fx 38 333 1 Press the Hold Key to put active call on hold Note The previous step is not required if the Automatic Hold feature is active 2 Press the Features Key 3 Press the Dial Pad Number Key for the Transfer feature 4 Dial the number where you want to transfer the call 5 Press the Features Key when you hear ringing tone M3901 Feature Operation Transfer feature 383 6 Press the Dial Pad Number Key for the Note On the Meridian SL 100 use steps one to three then hang up If you continue a three way conversation is established Use Conference Call feature To add another party to an established call follow these steps To use the Conference Call feature 1 Press
68. rator To activate Group listening controls Comos amp ee dp Grour listening Select On To deactivate Group listening controls Cows Ei 1 8 Grour listening 1 While on a call that you want to share with others who are present press the Options Key 2 Use the up and down Navigation Keys to scroll through the Options List and highlight Grour listening 3 Press the Select Key 4 Press the On Key 5 Press the Handsfree Key Everyone will hear the caller over the speaker but the caller will only hear what is picked up by the handset Note You must tell the caller that others are listening to the conversation because Group listening does not alert the caller that the conversation is being monitored 1 Press the Options Key 2 Usethe up and down Navigation Keys to scroll through the menu and highlight Grour listening Your telephone call features calect 3 Press the Select Key ort 4 Press the Off Key to turn Group listening off Done 5 Press the Done Key to save changes uo Press the Quit Key to exit Oo To mute a group listening call z 1 Press the Mute Key The LED flashes N Press the Mute Key again to return to two way conversation Cie f CC To switch from Group listening to handsfree Hold down the Speaker Key while Note 1 The Group listening feature must be configured for your telephone by your network administrator
69. rectory entry includes the access codes required by your system to make an external or long distance call 2 Press the Dial Key to place the call 1 Press the left Navigator Key to leave the Card View and return to the selected name You can search for a particular entry in your Personal Directory To search for an entry cem Personal Directory Select 1 Use the Navigation Keys to scroll through the Directories menu and highlight Personal Directors 2 Press the Select Key Use the Personal Directory 3 Usethe dial pad to enter the first letter aaa of the name your are seeking For example press 2 key twice to go to the first entry that begins with the letter B Copy a number from the Redial List You can copy a number from the Redial List to the Personal Directory To copy a number from the Redial List um 1 Use the Navigation Keys to highlight the name number in your Redial List that you want to copy to your Personal 2498 Directory 7 ER 2 Press the Copy Key Dirctru 3 Press the Directory Key when the EE prompt asks ta Het 4 Press Next to copy the incoming call py g without editing the name Edit the number if required see note for step 5 and go to step 6 or or nad Press Clear to make changes to the Lj name before saving Add the name using the dial pad Delete and Case Keys as needed Next 5 Press the Next Key Make chang
70. ress the Message Registration Key Dial the room Directory Number DN Press the Message Registration Key Press the Message Registration Key Dial the room Directory Number DN Dial the correct meter count Press the Key Press the Message Registration Key Press the Message Registration Key Dial the room Directory Number DN Press the Star Key Press the Message Registration Key Hospitality features Maid Identification Maid Identification makes it easier to keep track of which maids clean which rooms The maid enters the information from the telephone in each room To enter cleaning status RoonStatus Eum 1 Press the Room Status Key 2 Dial the Directory Number DN for SEE the room for which the cleaning status is being changed 3 Dial one of the following cleaning SEE status codes cleaning requested cleaning in progress room cleaned room passed inspection room failed inspection cleaning skipped not for sale Aik icf ck 1 You receive interrupted dial tone 4 Press the Key 5 Dial the Maid ID If you dial the wrong SEE Maid ID press the Star Key and redial the ID RoomStatus 1 Press the Room Status Key Hospitality features Room Status Room Status lets you read the status of a room using the display To read the status of a room e 1 Press the Room Status Key 2 Dial the Directory Number DN for EEE the room The DN
71. se the Navigation Keys to highlight Password Administration Press the Select Key The Passwd Admin menu appears with Password enabled OFF highlighted Press the Select Key again to select Password enabled OFF Press the On Key to enable password protection Dial the password Press the Enter Key Dial the password again to confirm your password Directory display and navigation Enter 9 Press the Enter Key Done 10 Press the Done Key to save changes 11 Press the Quit Key or the Directory Log Key to exit or Directory Log 7 u 3 To disable Personal Directory password Ue jag tr 1 Press the Directory Log Key 383 2 Dial the password Enter 3 Press the Enter Key em 4 Usethe Navigation Keys to highlight Password Administration Password Administration Select 5 Press the Select Key The Passwd Admin menu appears with Password mm enabled OH highlighted Select 6 Press the Select Key again to select Emm Password enabled Off 7 Press the Off Key to disable password protection Directory display and navigation Done 8 Press the Done Key to save changes 9 Press the Quit Key or the Directory Log Key to exit or Directory Log Lr Call Log Call Log The Call Log available on the M3903 and M3904 records the name and number of incoming and outgoing calls and can be password protected on the M3904 You
72. sfree 1 Press the Handsfree Key Ed 2 Replace the handset Cr 3 3 Press the Goodbye Key to end the call yr To use headset Connect headset to the headset jack or the handset jack depending on the headset type and the telephone you are using Press the Headset Key M3903 and Headset A 9 M3904 For the M3902 read the instructions that came with your recommended headset Note 1 There are amplified and unamplified headsets that are compatible with your M3900 Series Telephone Refer to Hardware Options for recommended headset types for you telephone Note 2 Access Volume Adjustment in the Options List to adjust the headset volume and gain that work best with the headset type you are using To switch from handsfree to headset Connect headset or put headset on Press the Headset Key M3903 and Headset 9 M3904 For the M3902 read the instructions for the headset you are using Note A Headset Key is used to switch between the headset and the handset mode of operation M3903 and M3904 The LED lights steadily to indicate you are in headset mode The headset LED is dark unlit if you are in handset mode Your telephone call features Activate deactivate Group listening controls The Group listening feature allows others to listen to a call through the speaker while you are speaking through the handset This feature must be enabled by your network administ
73. shed call Privkls NR Press the Privacy Release Key while you are on a call Other persons can now join the call if they press the shared Line MADN Key on their telephone Radio Page Feature Some telephone systems can have an on site Radio Page system This system feature allows you to page a person and stay on the line until they answer The paged person answers the call when they enter a special Page Meet me code from any telephone This connects the person paged to the party who paged them Note On the Meridian SL 100 dial the paging number access code A network connection is established with the paging access trunk This provides access to loudspeaker paging equipment Automatic Pre selection Automatic Post selection and Special Radio page features do not apply to Meridian SL 100 To use Automatic Pre selection Meet me page 1 Lift the handset v Additional Call Features EEE To use Automatic Post selection RadioPage ea 18 To use the Special Radio Page feature 2 Dial the Radio Page FFC You receive page dial tone 3 Dial the number of the party you want to page After you dial you receive a ringback tone Note 1 The person you paged uses any telephone to enter a Radio Page Answer code plus their own DN This action connects you and the person paged Note 2 If your call goes unanswered for a preset time period you receive a continuous high pitched tone then silence
74. splay The upper portion of the display on the M3904 gives call status information the lower display area is a three line feature information display Gu DisrFlas Intercom qu Line Feature ConfSelbse 2639 emm Key Status emm ButoDial 2637 GNO Feb 2 5 485 Date time display HORTEL HETWORKS Call party info Feature Status info Options info 5 Hew callers Directories info Trans Conf Forward More ap 553 9076B Note Refer to Your Telephone s Controls on page 5 and for more information on display and specialized key information Options List The Options List available on the M3902 M3903 and M3904 allows you to customize certain characteristics of your phone Screen prompts take you step by step through procedures and keep you informed on the status of the following settings Language Change feature key label Screen contrast Volume adjustment Ring type Call log options Live dial pad Preferred name match Area code set up Call timer enable Date time format Key click enable Headset port on call Headset port external alerter and recorder interface Call indicator light On hook default path and Display diagnostics Most of the options are available to you on the M3902 M3903 and M3904 Some of the options are available only if turned on by your network administrator others are designed for specific models in the M3900 series To change option setting
75. stening from the Options List menu n From the Group listening screen press ERU the On Key to turn on Group listening or or Off Press the Off Key to turn off Group Em listening Press the Done Key to save changes Press the Quit Key or Options Key to exit Note 1 The Group listening selection will not appear in the Options List menu of your telephone unless this feature has been activated by your network administrator Note 2 This feature does not have a tone to inform the party on the other end of the call that the conversation is being monitored You must tell the other party that others are listening to the conversation Directory display and navigation Directory display and navigation M3903 Directory display and navigation The M3903 information display shows one item at a time Use the Navigation Keys to scroll through the list When the item you want appears press the Select Key The figure below shows the status once you log into the directory The M3903 has a Call Log and Redial list It does not have a Personal Directory Hi Call Log tuse va 4 Callers List Select 553 9079 Access your Callers List or Redial List M3903 To access the M3903 Call Log Call Log TN 1 Press the Call Log Key Es 2 Usethe Navigation Keys to highlight the log that you want to view Callers List Fedial List Select 3 Press the Select Key To exit the M3903 Call Lo
76. t Line Hotline y Key automatically dials the number Note 1 On the Meridian SL 100 system the Automatic Line AUL feature is the same as the Hot Line feature Note 2 f your main DN is Hot Line lift the handset The Hot Line dials the number automatically Make a call Make an Intercom call The Intercom feature connects a group of people together through an Intercom Key You can use the Intercom feature to call a member of your intercom group by pressing a code assigned to each member of the group The intercom group must be set up by your network administrator To make an Intercom call pee Lift the handset Intercon A 2 Press the Intercom Key 3 Dial the one or two digit code for the intercom group member you wish to call To answer an Intercom call while on a line other than your Intercom group line 1 Press the Hold Key to put the current Hold call on hold or or Goodbye i sy Press the Goodbye Key to end the call Interea 2 Press the Intercom Key and begin to speak Answer a call Answer a call When you receive an incoming call your telephone rings and the LCD indicator flashes To answer a call PES Lift the handset or or Press the Handfree Button located on the left side of the handset M3902 M3903 and M3904 or or 2438 D Press the Line DN Key beside the LCD CD indicator as it flashes or or Press the Headset Key when
77. tory Log Key to exit Use the Personal Directory Delete your Personal Directory To delete your Personal Directory DelList l Press the Delete List Key The message Delete all entries appears Yes 2 Press the Yes Key if you want to delete all the entries in your Personal Directory or Press the No Key if you want to return to the top of the Personal Directory with no changes made 3 Press the Quit Key or the Directory Log Key to exit or ores QD Use the Personal Directory to make a call To use the Personal Directory to make a call em 1 Use the up or down Navigation Keys C 5 to highlight the desired name or um number Purchasing _ Note If you are dialing an external or long distance number be sure that your directory entry includes the access codes required by your system to make an external or long distance call Dial 2 Press the Dial Key Use the Personal Directory Use Card View The Card View feature provides additional information about the Personal Directory entry To look at the Card View dS To dial from the Card View em Dial To exit the Card View cy qsb Search for an entry 1 Highlight the name 2 Press the right Navigation Key 1 Use the Navigation Keys to show the name and number of the currently selected entry in the Card View Note If you are dialing an external or long distance number be sure that your di
78. ur password 1 Lift handset 2 Dial the Password Change Flexible SEE Feature Code FFC and your current password Dial your new password twice for verification 3 Press the Goodbye Key Note 1 This feature is not available on the Meridian SL 100 f rye Note 2 You cannot change your password from a remote set Talk with more than one person Talk with more than one person This chapter describes features which allow you to talk with more than one person at the same time Set up a Conference call You can set up a Conference call for three or six people this includes yourself Contact your network administrator to find out the maximum number of people you can join in a conference on your system To set up a conference call Cont 1 Press the Conference Key while you are on a call The other party is on umm hold and you receive a dial tone 2 Dial the number of the person you SEE want to add to the conference Conf 3 Press the Conference Key when the person answers Everyone is able to join the conversation If the person you attempt to add to the conference is unavailable Goo TA r l Press the Goodbye Key 2498 2 Press the Line DN Key with the s um flashing icon to return to your original call Join a call To connect a call on hold on a different line to your current call Conf 1 Press the Conference Key 293 2 NB 2 Press the Key that h
79. use them The M3902 M3903 and M3904 are described in the main portion of this document The M3901 is described in a separate section of this document For information on the M3905 refer to the M3905 Call Center Meridian Digital Telephone User Guide M3901 The M3901 has one Line DN Key and can be programmed with up to five features M3901 Feature Activation Indicator Feature Goodbye Hold Line _ Message Call Status n Incoming Call Indicator f CO CO LC C27 gg 500 Feature Card gop S Volume Control Bar Note The Meridian SL 100 configures the Line DN Key as a Directory Number only M3900 Series Meridian Digital Telephone M3902 The M3902 has one Line DN Key and three Programmable Soft Keys self labeled M3902 LCD display 3 Message Waiting Light NN i Call Indicator O7 One Line DN Key Programmable C Soft Keys CODO Seb self labeled OOO Options LED pgp 5 Message Handsfree Key OOO LI Transfer L_J _ Hold C Goodbye Navigation Keys Volume Control Bar LED 553 8624 Mute M3900 Series Meridian Digital Telephone M3903 The M3903 has two Programmable Line DN Feature Keys self labeled with
80. utive Busy Override EBO Station Specific AuthCode SSAC Flexible Station Controlled Conference CNF Uniform Call Distribution UCD Last Number Redial Wake up Service A access the Personal Directory 82 accessories 98 Accessory Connection Module ACM 98 account code 47 Analog Terminal Adapter ATA 98 announcement 46 53 Area code setup 67 attendant 8 Attendant Recall 27 Auto Dial 18 45 92 93 display number 18 Auto Dial Transfer 45 Automatic Answerback 32 Automatic Hold 94 95 Automatic Wake Up 54 B busy 44 Busy Override 50 buzz 45 C Call Charge 47 Call Detail Recording 47 48 Call Forward 35 Call Fowarding Remote FAC 36 call hold 25 Call indicator light 69 Call Join 40 Call Log 8 15 77 access M3904 73 Call Log Key 7 Call Log options 65 Call Page 46 Call Park 28 Call Pickup 33 call status indication M3901 97 call timer 67 Call Trace 31 Call Transfer 94 call transfer 25 Call Waiting 34 Callers List 77 M3903 77 M3904 78 Calling Line Identification CLID 8 Calling Party Number 30 camp on forced 49 Card View 88 card view 8 Centrex Switchhook Flash 45 46 Centrex Exchange Switchhook Flash 46 Charge Account Forced 47 charge calls 47 Conference 31 40 41 47 95 copy from Redial List 89 Copy Key 6 8 D date format 67 Date time display 8 Delete Key 7 Dial Key 6 Dial Tone interrupted 8 dial tone special 9 di
81. your current call 2408 2 Press the Line DN Key beside the flashing status icon to answer the incoming call While you are away from your desk While you are away from your desk This section describes features that you may wish to use when you are away from your desk Forward calls Call Forward allows you to direct your calls to ring at another DN If the telephone is in the process of ringing you cannot forward that call To forward your calls or change the forward number Forura 1 Press the Forward Key 559 2 Dial DN where you want to Qu forward your calls 3 Press the Forward Key To cancel Call Forward Forward Press the Forward Key To reinstate Call Forward to the same number Forward Forward Press the Forward Key Twice Forward internal calls only Internal Call Forward allows only calls originating at internal DNs to ring at another DN Calls originating outside your Meridian 1 system will still ring at your telephone You cannot forward calls while your telephone is ringing To forward your internal calls iiorward 259 1 Press Internal Call Forward Key While you are away from your desk EEE IntForward dh cm To cancel Internal Call Forward IntForward dh a To reinstate Internal Call Forward to the same number IntForward cm IntForward dh a Use Remote Call Forward 2 Dial the DN where you want to forward your calls 3 Press the Internal

Meridian Digital Telephones M3901, M3902, M3903, M3904 User

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