Maestro occupancy sensing switch troubleshooting guide
Contents
1. The tap button on the accessory switch was held too long see www lutron com TechnicalbocumentLibrary 048461 pdf w aw sLUTRON 06 2012 Lutron Electronics Co Inc 368 2373 REV C non orderable Use the accessory switch normally press the tap on the accessory switch instead of holding it save energy with Lutron button quickly P2. Guide Maestro occupancy sensing switch Symptom Lights turn ON in Vacancy mode Possible Causes Lights can turn on in the 15 second grace period following timeout Solution If timeout is 1 minute wait 1 minute 30 seconds to enter room again to verify lights don t turn back on Sensor Mode may be set to something other than Manual On Vacancy Refer to instructions to change custom settings Lights turn OFF then immediately turn back ON The load being controlled may be triggering an occupancy event Change sensitivity to low There is an object in the room that is changing temperature rapidly Cover portions of the lens to prevent the sensor from detecting the heat sourc Sensor does not respond to a manual button press Initial power up or power outage Wait 30 seconds after power is applied to toggle the load 1st button press may not work after initial power up Press the button again 3 way switch does not turn the lights ON Multi location 3 way wiring may be incorrect Refer to wiring diagrams in instructions 3 way switch may have a locator light Replace the 3 way switch with one that doesn t have a light locator Lights double toggle when an accessory switch is pressed example lights turn on then off quickly with only one press Blue wire length is too long Maximum wire length is 150 ft
3. Troubleshooting Guide Maestro occupancy sensing switch Symptom Cannot switch power ON or OFF with the newly installed sensor switch Possible Causes Green wire is not connected to ground White wire is not connected to neutral Solution Connect green wire to ground Ground is required for the sensor Switch to function Models MS OPS2 MS VPS2 MS OPS5M MS VPS5M MS OPS6M2 DV MS VPS6M2 DV Connect white wire to neutral Neutral is required for the sensor switch to function Models MS OPS6M2N DV MS VPS6M2N DV Lights do not turn ON when space is occupied Sensor mode is set to Manual On Vacancy Refer to instructions to change custom settings Sensor Mode is set to Auto On Daylight Sensing ALD and the light level in the room is too bright Turn the lights on within 5 seconds upon entering the room to change the daylight threshold Sensor does not have full view of room Move objects blocking the sensor s line of sight Multi location 3 way wiring may be incorrect see www lutron com TechnicalbocumentLibrary 048461 pdf ws aw sLUTRON Refer to wiring diagrams in instructions save energy with LUtrONm 1 Troubleshooting Guide Maestro occupancy sensing switch Symptom Lights turn back ON after they are manually turned OFF Possible Causes Sensor mode is set to Auto On and Auto Off Occupancy Lights will continu
4. e to turn back on 25 seconds after a manual off in Occupancy mode Solution Change the Sensor Mode to Manual On and Auto Off Vacancy Refer to instructions to change custom settings Sensor mode is set to Auto On Daylight Sensing Continue to turn the lights off to make the sensor learn your preferred light level Manual Off while Occupied setting is Disabled Change Manual Off while Occupied setting to Enabled Lights turn OFF while space is occupied Sensor s timeout is too short for this application Increase timeout i e 5 minutes to 15 minutes Sensor does not have full view of room Move objects blocking the sensor s line of sight Sensor s sensitivity is set too low Change sensitivity to high Lights stay ON after space is vacated Sensor s timeout has not yet expired Wait for the timeout to expire An external noise source such as an HVAC vent is interfering Change the sensitivity to low Try to eliminate the external noise source Lights turn ON when walking past room Sensor coverage extends beyond room perimeter Change sensitivity to low Reflections off shiny objects can allow the sensor to see outside the typical coverage Change sensitivity to low Block part of the lens see www lutron com TechnicalbocumentLibrary 048461 pdf 7 s lt LUTRON Save energy with LUTON a 2 Troubleshooting
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