PC-075 Troubleshooting Guide
Contents
1. the lower corners on the ground when of the footrest frame must be installed into the Have oe the corresponding holes in the bottom corners of ootrest the seat pad otherwise the bottom of the seat pad will not retract along with the footrest The Chair Recline Incline Works Intermittently If your chair reclines inclines intermittently requiring you to unplug it from the wall outlet and plug it back in be sure you are holding the lever in the recline or incline position for five seconds It takes several seconds for the recline actuator to engage If you pull and push the lever back and forth in different directions the recline actuator cannot engage in any particular direction The Chair Will Not Recline or Incline 1 2 Verify that the chair is plugged into a working wall outlet Verify that there is weight distributed across the chair not just on the back of the seat when attempting to recline the chair as this will prevent the chair from reclining Verify that there is nothing pressing against the footrest when attempting to recline the chair as this will prevent the chair from reclining Replace the recline actuator If replacing the recline actuator does not resolve the problem a Remove the left hand armrest core See repair instructions titled Replacing the Armrest Core b On the bottom of the chair open the connector junction box cover disconnect the connectors then plug the armrest core d2. ining This may indicate a known issue with an earlier version of the footrest rod and bracket in which the rod popped upward in the bracket toward the end of the reclining movement This in no way affects the functioning of the chair However to resolve this noise issue replace the footrest rod bracket with the newer version Chair with serial numbers greater than B752611001 already have the newer version bracket installed PC 095Troubleshooting Guide Human Touch LLC 3030 Walnut Ave Long Beach CA 90807 www humantouch com
3. irectly into the recline actuator connector Test the armrest core function c If the armrest does not work replace the left hand armrest core w switch d If the armrest core works then the electrical cable that connects the recline actuator to the armrest is defective replace the chair PC 095 Troubleshooting Guide Noise It is important to distinguish between typical noises caused by upholstery rubbing together clicking of the electronic recline switch or normal functioning of the folding footrest assembly from those that are out of the ordinary Rubbing or squeaking sound This noise is normal caused by the body pad rubbing against the side of the chair To minimize this noise Do the following 1 Reinstall the pads ensuring that they are centered carefully during installation 2 Check to see if there is less clearance between the backrest and the sides of the chair on one side of the chair than there is on the other Try to center the backrest between the two sides of the chair like you would a bicycle tire between the two brake pads Soft clicking sound when engaging the recline handle This noise is normal Slight mechanical noise when reclining or inclining The complex mechanism that enables the footrest to continue to fold inward after the chair is fully inclined emits a minor mechanical sound when reclining as it locks and when inclining when it unlocks Loud popping or clunking sound when recl
4. troubleshooting guide DC 075 1 Es n hu man touch October 26 2013 2013 Human Touch LLC All rights reserved PC 075 Troubleshooting This Troubleshooting Guide walks you step by step through the diagnosis of PC 075 customer problems It is important to follow these steps carefully to ensure that the problem is diagnosed correctly and therefore the appropriate repair action is taken Assembly Issues I cannot install the headrest frame Be sure the screws located near the end of each post have been removed prior to attempting to install the headrest frame Getting Started 1 If the chair has cosmetic damage replace the damaged part 2 Choose from the following To Troubleshoot This Do the following Issue My chair will not See Electric Recline on page 2 recline incline properly My chair makes noise See Noise on page 3 when I incline recline The complex mechanism that enables the footrest to continue to fold inward after the My chair feels bumpy Chair is fully inclined creates a slight bump when reclining when reclining as it locks and when inclining when it unlocks My recline lever is Replace the armrest core broken PC 095 Troubleshooting Guide 1 Electric Recline To Troubleshoot This Issue Do the following My footrest is broken Replace the mechanical footrest assembly My footrest pads drag When installing the seat pad
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