STATIM 7000 Troubleshooting Guide
Contents
1. and wires are properly connected and secured Check for defective cassette inlet thermocouple replace if necessary Check yellow thermocouple connector to make sure the and wires are properly connected and secured Check for defective validation thermocouple replace if necessary Check yellow thermocouple connector to make sure the and wires are properly connected and secured Replace main PCB if defective Replace SHS PCB if defective Check the data communication cable on the main PCB end to make sure it is connected properly not off by one row of pins Check to make sure that the microbiological air filter is installed Check for dirty clogged microbiological air filter replace as required Check connections in solid state relay and in the main PCB and make sure the wires are properly connected Replace solid state relay if defective Refer to corrective actions corresponding to CF10 Page 3 of 16 Author Andy Sun Date 2010 06 21 Cycle Fault 16 STATIM 7000 Troubleshooting Guide STATIM STATIM Cycle Fault Number 7000 7000S Description of Fault Potential Cause s of Fault ow The steam generator temperature went above Water reservoir not fully inserted a predefined ceiling temperature Reed switch adjustment incorrect in water receiver assembly causing unit to recognize water reservoir as fully inserted even if it s not Defective float switch failed close causing unit to2. Guide STATIM STATIM Cycle Fault Number Description of Fault 7000 7000S amp Message P Chamber temperature drops bellow the sterilization temperature 134 C 121 C by less than 3 C for more than 1 second for a third consecutive time When chamber temperature drops below the sterilization Cycle Fault 7 temperature by less than 3 C for the ist amp 2nd time unit returns to pressurizing phase until it reaches Sterilization temperature 2 C Following that Sterilization phase restarts Restart of sterilization timer is done to a maximum of two times per cycle Potential Cause s of Fault Refer to list of causes in CF3 Clogged exhaust duct mesh screen in the cassette One or more exhaust solenoid valves stuck open Input voltage too low resulting in solenoid valves not fully opened Validation thermocouple or chamber temperature sensor mis calibration Water pump flow too high The cassette temperature has failed to drop to Clogged exhaust duct mesh screen in the 115 C during the Unwrapped or Wrapped Cycle or 110 C during the Rubber and Plastics Cycle in the purge conditioning stage Cycle Fault 10 cassette One or more exhaust tubing kinked or pinched One or more exhaust solenoid valves stuck close One or more 2A fuses blown in Main PCB and or SHS adapter PCB The cassette temperature has failed to drop to Refer to list of causes in CF10 Cycle Fault 11 102 C within a timeout period at the end of a c
3. initialized chamber calibration value Corrupted or not initialized pressure calibration Main PCB not communicating with Auxiliary Heater PCB No communication between EEPROM and Microprocessor This error message is displayed on the printout only followed by the message NOT STERILE as a result of the operator pressing the STOP button to stop the cycle or as a result of any other abnormal cycle termination including CYCLE FAULT errors Cycle Faull Number Description of Fault Potential Cause s of Fault amp Message Defective SHS adapter PCB Defective Main PCB Refer to list of causes in CF20 Failed Air Compressor triac Defective Air Compressor Defective Main PCB When a new controller board or microprocessor has been installed or when the unit has been subjected to a strong static discharge corrupting the memory When a new controller board or microprocessor has been installed or when the unit has been subjected to a strong static discharge corrupting the memory Data communication cable between SHS adapter PCB and Main PCB was installed incorrectly Microprocessor not installed properly in socket Failed SHS adapter PCB voltage reference Defective SHS adapter PCB Damaged A D converter in Main PCB defective Main PCB Incorrect orientation of EEPROM in socket or no EEPROM installed in Main PCB If this is due to a cycle fault refer to cycle fault code displayed 9 10 1 Troubleshooting Step
4. is displayed If it occurs in three consecutive cycles Cycle Fault 6x or 5x is displayed in the 3rd cycle iii the unit lost power before the cycle ended This message is displayed for all error faults The user MUST press the STOP button on the keypad to reset the unit otherwise the user will be unable to initiate another cycle PRESS STOP TO RESET WATER RESERVOIR RECEIVER FILTER i non S unit only the sterilization phase has INTERRUPTED CF26 is displayed in the 3rd Cycle Fault Number Description of Fault Potential Cause s of Fault amp Message None Power failure Loose power cord connection Refer to cycle fault code displayed Refer to cycle fault code displayed 1 Troubleshooting Steps amp Corrective Actions None If there was indeed a power failure press STOP to reset error message Check for loose power cord connection at the back of the unit and at the wall outlet Refer to corrective actions corresponding to the cycle fault code displayed Refer to corrective actions corresponding to the cycle fault code displayed This message is displayed in every cycle when i the water conductivity reaches 8uS cm or ii the filter is within 6 days of the average usage time for this unit or iii the filter is due to expire in 10 days based on the 60 day limit ORDER WATER FILTER EXPIRING SOON Author Andy Sun Date 2010 06 21 If this happens shortly after a new filter is
5. location is very high gt 180 ppm or 10 d H This message is displayed when the Water _ Defective water filter crosstalk if this Filter has been in use for 60 days or water message is displayed immediately after a new WATER FILTER EXPIRED quality is above 10uS cm The Water Filter water filter cartridge has been installed REPLACE WATER FILTER must be replaced otherwise the user will be unable to initiate another cycle If this occurs in less than 2 weeks of usage it is likely that the water hardness in this location is very high gt 180 ppm or 10 d H This message is displayed when the water Defective water reservoir magnet damaged level in the Water Reservoir is below or missing minimum or the Water Reservoir is not present when a cycle is initiated REFILL RESERVOIR EMPTY BOTTLE Improper adjustment of proximity switch in water receiver assembly out of box failure only or defective proximity switch Defective float switch failed open cannot detect water presence Author Andy Sun Date 2010 06 21 amp Corrective Actions Further water treatment will be required to reduce water hardness at this location Order Water Filter Cartridge part SCWF1 single cartridge or part SCWF6 package of 6 cartridges NEVER manually prime water filters using the water pump from the Service menu or else the 60 day limit will not be reset Further water treatment will be required to reduce water hardness at this loca
6. pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF16 Check for visible steam leaks from the cassette seal lid tray or couplings Replace cassette or cassette seal couplings as required Use Device Tools in Service Menu to check if one or more solenoid valves are stuck close Replace solenoid valve s as required Check the exhaust duct mesh screen in the cassette and remove any debris Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Use Device Tools in Service Menu to check if one or more solenoid valves are stuck open Replace solenoid valve s as required Run another cycle to see if CF1 CF3 CF10 or CF16 occurs If it does refer to list of causes and corrective actions corresponding to the cycle fault Re calibrate chamber temperature sensor Run another cycle to see if CF1 CF10 CF16 or CF25 occurs If it does refer to list of causes and corrective actions corresponding to the cycle fault Page 7 of 16 STATIM 7000S STATIM 7000 Author Andy Sun Date 2010 06 21 eyes Fault Number Description of Fault Potential Cause s of Fault amp Message Cycle Fault 51 Cycle Fault 52 Cycle Fault 53 Cycle Fault 54 Cycle Fault 55 Cycle Fault 60 STATIM 7000 Troubleshooting Guide For the Rubber and Plastics cycle the chamber temperature rose more than 4 C above the sterilization temperatur
7. sense water in reservoir even if there isn t any Water filter inserted backwards Water filter not fully inserted into water receiver assembly allowing ingress of air during priming Water filter cracked allowing ingress of air during priming Partially or completely clogged water filter outlet sintered filter Troubleshooting Steps amp Corrective Actions Make sure the water reservoir is fully inserted into the unit Make sure the Water Reservoir is not fully inserted into the unit and start a cycle If unit does not display REFILL RESERVOIR EMPTY BOTTLE after starting a cycle either the reed switch is not adjusted properly or the float switch is defective in the water receiver assembly Replace water receiver assembly Enter service mode go to Conductivity Setup Remove water reservoir from unit A should be displayed to the left of the R If an L is displayed instead the float switch is defective Replace water receiver assembly Check if water filter is inserted backwards and if so reinsert it in proper orientation Make sure that water filter cartridge is fully inserted into the unit Check water filter for damage or leak replace if necessary Replace water filter cartridge with a new one If CF disappears after replacement the root cause is a clogged water filter Page 4 of 16 STATIM STATIM 7000 7000S STATIM 7000 Troubleshooting Guide Cracked or damaged water receiver housing or silicone tub
8. sure armature is secured properly to the chassis chassis bracket using the three fasteners Replace existing microbiological air filter with a new air filter and make sure the filter is properly seated in the air filter housing Check for paper jam and clear jam if found Make sure the printer is powered on Check that printer cable is properly and securely connected Turn the printer power off and on to reset the printer Replace defective printer Replace USB memory stick with a new one Do NOT delete data from existing USB memory stick or reformat memory stick unless the data has been retrieved and or backup Make sure USB memory stick is inserted in datalogger port If USB memory stick mode is set by mistake set it back to printer mode Check to make sure that Serial Port Bitrate is set to 9600 via User Menu Replace USB memory stick If the USB mode is set by mistake reset it to PRINTER mode If a USB memory stick is not present insert a USB memory stick Page 15 of 16 PERFORMANCE Author Andy Sun Date 2010 06 21 MSD FLASH FULL REPLACE MSD STATIM 7000 Troubleshooting Guide STATIM STATIM Cycle Fault Number re Troubleshooting Steps 7000 7000S Description of Fault Potential Cause s of Fault step amp Corr ctive Actions This message is displayed during idle when the USB memory stick is full Wrapped or pouched load does not dry after the Wrapped Cycle is completed with the default 1
9. 2 minute drying time USB memory stick has reached its storage Replace USB memory stick with a new one capacity Do NOT delete data from existing USB memory stick or reformat memory stick unless the data has been retrieved and or backup Clogged exhaust duct mesh screen in the Check the exhaust duct mesh screen in the cassette cassette and remove any debris filter replace as required filter replace as required 3 One or more exhaust tubing kinked or pinched 4 Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Apply copious amount of SAT DRI spray to inside surfaces of cassette lid and tray and on top of the perforated plate before loading the Insufficient Stat Dri spray being applied in cassette cassette E o a G during drying Overloaded cassette Make sure the number of pouches and total weight of load do not exceed the recommendations listed in the Operator s Manual Use smaller pouches for small load or if feasible increase the number of instruments in each pouch When loading the pouches in the cassette minimize any folding of the pouch edges Excessive overlapping of pouches in cassette Reduce overlap by reducing the number of pouches in the cassette or use the Cassette Oversized pouches were used causing creases and folds to trap excessive condensate Pouch Load Rack 01 110301S sold separately to layout the pouches Default drying time insufficient fo
10. STATIM STATIM 7000 7000S Author Andy Sun Date 2010 06 21 Cycle Fault Number amp Message Cycle Fault 1 Cycle Fault 3 Cycle Fault 4 Cycle Fault 6 STATIM 7000 Troubleshooting Guide Description of Fault The Cassette temperature failed to reach boiling temperature within a time out period The Cassette has failed to pressurize to achieve a temperature of 110 C within a time out period The Cassette has failed to achieve sterilization conditions within a timeout period after the chamber has first reached 110 C The software has detected the filtered Validation thermocouple temperature 5 C greater than the chamber during the sterilization phase of a cycle Potential Cause s of Fault Large cassette leak in conjunction with an extremely large load Blown thermal fuse s in steam generator Contaminated steam generator or a faulty steam generator triac Faulty steam generator steam generator resistance failed open Improperly installed cassette seal Defective cassette seal Damaged cassette Leaky check valve may damage Air Compressor Leaky pressure relief valve One or more exhaust solenoid valves stuck open Refer to list of causes in CF3 One or more exhaust tubing kinked or pinched Visible steam leaks from Cassette seal lid tray or couplings One or more exhaust solenoid valves stuck open Validation thermocouple or chamber temperature sensor mis calibration Troubleshooting
11. Steps amp Corrective Actions Run an Unwrapped Cycle with empty cassette and see if problem recurs If large steam leak is observed reinstall or replace cassette seal If it does not the cycle fault is likely due to overload Check for blown thermal fuse s in steam generator replace if necessary Replace steam generator if defective Replace steam generator if defective Check to make sure that cassette seal is properly installed re install if necessary Check to make sure that the cassette seal is not damaged or cracked Replace if necessary Check to make sure that the cassette is not damaged replace with new cassette if necessary Check to make sure that steam generator check valve is not leaking Check to make sure that the pressure relief valve cap is seated properly Use Device Tools in Service Menu to check if one or more solenoid valves are stuck open Replace solenoid valve s as required Refer to corrective actions corresponding to CF3 Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Check for visible steam leaks from the cassette seal lid tray or couplings Replace cassette or cassette seal couplings as required Use Device Tools in Service Menu to check if one or more solenoid valves are stuck open Replace solenoid valve s as required Recalibrate validation thermocouple or chamber thermocouple Page 1 of 16 STATIM 7000 Troubleshooting
12. de Description of Fault Potential Cause s of Fault This indicates a problem with the temperature Disconnected broken or faulty auxiliary heater thermocouple Disconnected broken or faulty chamber thermocouple Disconnected broken or faulty cassette inlet thermocouple Disconnected broken or faulty validation thermocouple non S unit only Defective Main PCB Defective SHS adapter PCB Data communication cable between SHS adapter PCB and Main PCB was installed incorrectly The cassette inlet temperature sensor Microbiological air filter not installed detected a temperature above the high threshold Clogged microbiological air filter Incorrect connection of solid state relay wires to the Main PCB will cause Auxiliary Heater to be powered on continuously as soon as the unit is powered on causing the Auxiliary Heater to overheat and burn out Defective solid state relay The cassette temperature raised above the _ Refer to list of causes in CF10 high threshold during the Sterilization phase of a cycle or above 138 6 C during conditioning or pressurizing phase of the cycle Troubleshooting Steps amp Corrective Actions Check for defective auxiliary heater thermocouple replace if necessary Check yellow thermocouple connector to make sure the and wires are properly connected and secured Check for defective chamber thermocouple replace if necessary Check yellow thermocouple connector to make sure the
13. e allowing for measurement error i e Tchm gt 125 C For the Rubber and Plastics cycle the theoretical chamber temperature as calculated from the measured chamber pressure was more than 2 C below the measured chamber temperature allowing for measurement error For the Rubber and Plastics cycle the theoretical chamber temperature as calculated from the measured chamber pressure was more than 2 C above the measured chamber temperature allowing for measurement error For the Rubber and Plastics cycle the theoretical cassette temperature calculated from the measured cassette pressure was below the sterilization temperature allowing for measurement error i e Pchm lt 204 8 kPa For the Rubber and Plastics cycle the theoretical cassette temperature calculated from the measured cassette pressure was more than 4 C above the sterilization temperature allowing for measurement error i e Pchm gt 232 kPa For a 134 C cycle the chamber temperature dropped below the sterilization temperature allowing for measurement error i e Tchm lt 134 C Chamber temperature sensor mis calibration poor air removal during conditioning due to one or more blocked exhaust solenoid valves clogged exhaust duct mesh screen in the cassette and or exhaust tubing kinked or pinched Refer to list of causes in CF51 Pressure sensor mis calibration Refer to list of causes in CF52 Refer to list of causes in CF50 Pressure se
14. e Tools in Service Menu to check if one or more solenoid valves are stuck close Replace solenoid valve s as required Check connections in solid state relay and in the main PCB and make sure the wires are properly connected Replace solid state relay if defective Replace auxiliary heater if defective Replace SHS PCB if defective Check to make sure that the lead wires are properly and securely connected to the steam generator Turn unit off for 30 seconds and after that restart a cycle this will force a priming phase to evaporate excess water from steam generator Check for blown fuse in steam generator and replace power cable as required Verify steam generator resistance Replace steam generator if necessary Replace main PCB if defective Check water filter for leakage damage and replace with new water filter if necessary Use Device Tools in Service Menu to check if one or more solenoid valves are stuck open Replace solenoid valve s as required Check water pump flow using test bottle and replace water pump if necessary Recalibrate the validation thermocouple Page 6 of 16 STATIM 7000 Troubleshooting Guide STATIM STATIM Cycle Fault Number ate 7000 7000S Description of Fault Potential Cause s of Fault step The temperature of the steam generator failed Refer to list of causes in CF16 1 to drop bellow a set point temperature 150 C cycle Paley or 165 C in a timeout period The cassette pressu
15. et Too much water inside the Auxiliary Heater 1 Run one Wrapped Cycle to purge the auxiliary temperature in a specified period of time from previous cycle faults heater of any water and see if CF80 recurs Cycle Fault 80 during the steam drying phase STATIM 7000 Incorrect connection of solid state relay wires Check connections in solid state relay and in to the Main PCB will cause Auxiliary Heater to the main PCB and make sure the wires are be powered off at all times properly connected Incorrect connection of solid state relay wires Check connections in solid state relay and in to the Main PCB will cause Auxiliary Heater to the main PCB and make sure the wires are be powered on continuously as soon as the properly connected unit is powered on causing the Auxiliary Heater to overheat and burn out One or more blown fuses in SHS adapter Check for blown fuse in SHS adapter PCB PCB and replace as required Defective solid state relay Replace solid state relay if defective Defective Auxiliary Heater Replace auxiliary heater if defective Defective SHS adapter PCB Replace SHS PCB if defective Defective Main PCB Replace main PCB if defective Compressed air did not reach a target Microbiological air filter not installed 1 Check to make sure that the microbiological temperature in a specified period of time air filter is installed during the air drying phase Cycle Fault 81 Clogged microbiological air filter 2 Chec
16. g without replacing and will continue to display in every cycle until the microbiological air filter the unit will soon user manually resets the warning experience CF10 or CF11 Printer is not printing If a USB memory stick Paper jam in printer is used reset the unit by turning the power off and back on In order to reprint the last printout enter the User Menu and select the option LAST PRINTOUT by pressing the R amp P button Printer power is off Printer cable is loose or improperly connected Printer does not reset after a failure Defective printer Unit tried to write to USB memory stick when it is full This message is displayed during idle when the unit is set to use USB memory stick but there is no USB memory stick present No USB memory stick present Unit set to use USB memory stick by mistake Incorrect serial port bit rate set Defective USB memory stick This message is displayed when the unit is set to use USB memory stick but there is no USB memory stick present and the user initiates a cycle No USB memory stick present when user tries to start a cycle Troubleshooting Steps amp Corrective Actions Check to make sure cassette is fully inserted into armature and start a cycle With the unit powered on remove cassette from armature and use finger to press on the microswitch leveller at the back of the armature to check for an audible click If there is no click it is a defective microswitch Check to make
17. h unit and replacement seals to lubricate the cassette coupling o rings Make sure a genuine cassette seal is properly installed in the cassette lid Check RFID tag location to see if there is any damage or cracks in the silicone sealant Check for an audible click when the Cassette is inserted to ensure microswitch is functioning properly If there is no click itis a defective microswitch Replace microswitch if defective Order replacement cassette seal to have a spare seal around Replace existing cassette seal with a new cassette seal Replace cassette coupling flange seals and o rings from the same seal kit Order replacement cassette seal to have a spare seal around Author Andy Sun Date 2010 06 21 Page 14 of 16 STATIM STATIM Cycle Fault Number 7000 7000S amp Message INSERT CASSETTE MICROBIOLOGICAL AIR FILTER CHECK REPLACE AIR FILTER PRINTER DATALOGGER Author Andy Sun Date 2010 06 21 PRINTER FAULT If optional printer is installed MSD NOT CONNECTED INSERT MSD FLASH MSD NOT CONNECTED START TO BYPASS STATIM 7000 Troubleshooting Guide Description of Fault Potential Cause s of Fault This message is displayed when the user Defective failed open or damaged initiates a cycle and the Cassette is absent or microswitch if cassette is already fully inserted when Cassette is not fully inserted into the Armature This message is displayed every 500 cycles If user resets the warnin
18. ing Failed or weak water pump Blocked water pump outlet tube Contaminated steam generator Cycle Fault 17 Cycle Fault 18 Cycle Fault 19 Cycle Fault 20 Author Andy Sun Date 2010 06 21 The auxiliary heater temperature sensor detected a temperature above the high threshold Incorrect connection of solid state relay wires to the Main PCB will cause Auxiliary Heater to be powered on continuously as soon as the unit is powered on causing the Auxiliary Heater to overheat and burn out Auxiliary Heater thermocouple junction opened permanently or opens intermittently at high temperature Defective solid state relay Defective SHS adapter PCB Ambient temperature as sensed by the PCB Blockage to air intake cold junction temperature sensor increased over a preset threshold One or more 2A fuses blown in Main PCB and or SHS adapter PCB Failed cooling fan defective SHS adapter PCB defective Main PCB When a new PCB or Microprocessor is installed or when the unit has been subjected to a strong static discharge corrupting the memory Microbiological air filter not installed The Validation Thermocouple calibration is invalid The cassette temperature raised above 138 6 C during the Drying phase of a cycle Clogged microbiological air filter eycie Fault Number Description of Fault Potential Cause s of Fault Troubleshooting Steps amp Message amp Corrective Actions Check water receiver assembly associated
19. installed it can be due to one or more of the following i a bad water filter initially clogged which will cause the water conductivity to exceed 8uS cm right after priming ii priming new water filters too often presumably due to bad water filters which skewed shortened the average usage time iii the priming of a new water filter being interrupted and the filter is subsequently being manually primed by activating the water pump from the Service menu Order Water Filter Cartridge part SCWF1 single cartridge or part SCWF6 package of 6 cartridges NEVER manually prime water filters using the water pump from the Service Menu or else the 60 day limit will not be reset Page 12 of 16 STATIM 7000 Troubleshooting Guide STATIM STATIM Cycle Fault Number oe 7000 7000S Description of Fault Potential Cause s of Fault If this occurs in less than 2 weeks of usage it is likely that the water hardness in this location is very high gt 180 ppm or 10 d H This message is displayed in every cycle If this happens shortly after a new filter is when the filter is due to expire in 5 days installed it can be due to the priming of a new ORDER WATER FILTER based on the 60 day limit water filter being interrupted and the filter is X DAY S REMAINING subsequently being manually primed by activating the water pump from the Service menu If this occurs in less than 2 weeks of usage it is likely that the water hardness in this
20. k for dirty clogged microbiological air filter replace as required 3 Check to make sure the cassette inlet thermocouple wire connections are correct correct connection if wires were reversed one or more blown fuses in SHS adapter PCB 4 Check for blown fuse in SHS adapter PCB and replace as required Cassette inlet temperature sensor wire connection reversed Incorrect connection of solid state relay wires 5 Check connections in solid state relay and in to the Main PCB will cause Auxiliary Heater to the main PCB and make sure the wires are be powered off at all times properly connected Incorrect connection of solid state relay wires 6 Check connections in solid state relay and in to the Main PCB will cause Auxiliary Heater to the main PCB and make sure the wires are be powered on continuously as soon as the properly connected unit is powered on causing the Auxiliary Heater to overheat and burn out Defective solid state relay 7 Replace solid state relay if defective Defective Auxiliary Heater 8 Replace auxiliary heater if defective Author Andy Sun Date 2010 06 21 Page 10 of 16 STATIM 7000S STATIM 7000 Cycle Fault 82 Cycle Fault 90 Cycle Fault 91 Cycle Fault 98 NO CONFIGURATION EEPROM in English only CYCLE ABORTED Author Andy Sun Date 2010 06 21 STATIM 7000 Troubleshooting Guide Unit failed to cool down in a specified period of time during cooling down phase Corrupted or not
21. magnetic disturbance problem won t repeat Damaged microprocessor or crystal STATIM Controller Board Damaged real time clock or crystal Misconnected disconnected or damaged pressure sensor Error in communication with the RFID adapter Defective RFID tag in Cassette Seal or Cassette Seal RFID tag RFID adapter PCB not connected properly amp Corrective Actions Refer to corrective actions corresponding to CF51 Refer to corrective actions corresponding to CF51 Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF52 Refer to corrective actions corresponding to CF50 Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF51 Re calibrate pressure sensor Replace pressure sensor if defective If cycle fault recurs replace main PCB Check the pressure sensor connection to make sure if is properly and securely connected to the sensor and the main PCB Replace pressure sensor if defective Install a different cassette seal and if it works it was a defective RFID tag Make sure the RFID adapter PCB is properly and securely connected to the main PCB Page 9 of 16 STATIM 7000 Troubleshooting Guide STATIM Cycle Fault Number ar Troubleshooting Steps 7000S Description of Fault Potential Cause s of Fault Step Corrective Actions 3 Superheated steam did not reach a targ
22. nsor mis calibration Refer to list of causes in CF51 Pressure sensor mis calibration Refer to list of causes in CF50 1 amp Corrective Actions Run another cycle to see if CF1 CF3 CF10 or CF16 occurs If it does refer to list of causes and corrective actions corresponding to the cycle fault Re calibrate chamber temperature sensor Use Device Tools in Service Menu to check if one or more solenoid valves are stuck close Replace solenoid valve s as required Check the exhaust duct mesh screen in the cassette and remove any debris Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Refer to corrective actions corresponding to CF51 Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF52 Refer to corrective actions corresponding to CF50 Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF51 Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF50 Page 8 of 16 STATIM 7000 STATIM 7000S Author Andy Sun Date 2010 06 21 Cycle Fault Number Description of Fault Potential Cause s of Fault amp Message Cycle Fault 61 Cycle Fault 62 Cycle Fault 63 Cycle Fault 64 Cycle Fault 65 Cycle Fault 70 Cycle Fault 71 Cycle Fault 79 STATIM 7000 Tr
23. oubleshooting Guide For a 134 C cycle the chamber temperature rose more than 4 C above the sterilization temperature allowing for measurement error i e Tchm gt 138 C For a 134 C cycle the theoretical chamber temperature as calculated from the measured chamber pressure was more than 2 C below the measured chamber temperature allowing for measurement error For a 134 C cycle the theoretical chamber temperature as calculated from the measured chamber pressure was more than 2 C above the measured chamber temperature allowing for measurement error For a 134 C the theoretical cassette temperature calculated from the measured cassette pressure was below the sterilization temperature allowing for measurement error i e Pchm lt 304 kPa For a 134 C cycle the theoretical cassette temperature calculated from the measured cassette pressure was more than 4 C above the sterilization temperature allowing for measurement error i e Pchm gt 341 2 kPa The time maintained by the internal timer of the processor didn t match the time maintained by the external real time clock Pressure reading is outside the possible range Refer to list of causes in CF51 Refer to list of causes in CF51 Pressure sensor mis calibration Refer to list of causes in CF52 Refer to list of causes in CF50 Pressure sensor mis calibration Refer to list of causes in CF51 Pressure sensor mis calibration Transient electro
24. pinched One or more exhaust solenoid valves stuck close Incorrect connection of solid state relay wires to the Main PCB will cause Auxiliary Heater to be powered on continuously as soon as the unit is powered on causing the Auxiliary Heater to overheat and burn out Defective solid state relay Defective Auxiliary Heater Defective SHS adapter PCB The software has failed to detect a need to Improperly connected steam generator leads pump water within 90 seconds after the start loose or unconnected of the cycle Cycle Fault 25 Excess water left behind in steam generator from previous cycle One or more thermal fuses blown in steam generator Defective steam generator heating element Defective Main PCB causing water pump to pump water to steam generator continuously The sterilization phase has failed to start Defective Water Filter within 3 minutes of the cassette reaching sterilization temperature CF26 is displayed when it occurred in 3 consecutive cycles Cycle Interrupted is displayed for the first two cycles CF26 counter is reset whenever a successful cycle is completed Cycle Fault 26 One or more exhaust solenoid valves stuck open Weak Water Pump Improper Validation Thermocouple calibration Author Andy Sun Date 2010 06 21 Check the exhaust duct mesh screen in the cassette and remove any debris Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Use Devic
25. r quality exceeds 10 yuS cm This message is displayed once every 250 cycles not detect the presence of the RFID tag in the Cassette Seal This message is displayed after 1 000 cycles and will continue to display in every cycle until the cassette seal has gone through 1 100 cycles or a new Cassette Seal is installed This message is displayed when the cassette seal has gone through 1 100 cycles Cassette seal must be replaced otherwise the user will be unable to initiate another cycle Potential Cause s of Fault Contaminated distilled water Tap water is used by mistake instead of distilled water Not lubricating cassette coupling o rings can lead to cassette difficult to insert or o ring damage prematurely causing steam leak Defective or missing RFID tag in Cassette Seal Cassette presence microswitch failed close Cassette Seal has gone through 1 000 cycles Cassette Seal has gone through 1 100 cycles Troubleshooting Steps amp Corrective Actions Replace water in water reservoir with fresh distilled water and re insert water reservoir in the unit Extend the drain tube from behind the unit and remove the drain plug to flush the contaminated water out and re prime the unit then replace the drain plug Make sure the drain tube is FULLY extended from the chassis or else water will not come out which gives the false impression that the water receiver is already drained Used Q Tips amp lubricant provided wit
26. r the type and quantities of load being processed Humid environment resulting in moist air Loan Increase drying time being used during air drying stage One or more exhaust solenoid valves stuck 12 Use Device Tools in Service Menu to check if close one or more solenoid valves are stuck close Replace solenoid valve s as required 5 6 7 8 9 11 Page 16 of 16
27. re rose above a ceiling Refer to list of causes in CF10 Cycle Fault 28 value Gross pressure and or temperature sensor mis calibration Defective pressure sensor The theoretical cassette temperature Refer to list of causes in CF50 calculated from the measured cassette pressure failed to reach the sterilization temperature within 15 seconds of the cassette temperature reaching the sterilization temperature Cycle Fault 30 Pressure sensor mis calibration Cycle Fault 32 Water Filter failed to prime within a timeout Refer to list of causes in CF16 1 period 1 For the Rubber and Plastics cycle the Steam leak in the system chamber temperature dropped below the sterilization temperature allowing for measurement error i e Tchm lt 121 C Cycle Fault 50 Poor air removal during conditioning due to one or more blocked exhaust solenoid valves clogged exhaust duct mesh screen in the cassette and or exhaust tubing kinked or pinched One or more exhaust solenoid valves stuck open during sterilization phase Chamber temperature sensor mis calibration Unable to generate steam Author Andy Sun Date 2010 06 21 amp Corrective Actions Refer to corrective actions corresponding to CF16 Refer to corrective actions corresponding to CF10 Re calibrate chamber temperature sensor Re calibrate pressure sensor Replace pressure sensor if defective Refer to corrective actions corresponding to CF50 Re calibrate
28. s amp Corrective Actions Replace SHS PCB if defective Replace main PCB if defective Refer to corrective actions corresponding to CF20 Replace main PCB if defective Replace air compressor if defective Replace main PCB if defective Perform a chamber calibration if CF90 or pressure calibration if CF91 Perform a chamber calibration if CF90 or pressure calibration if CF91 Check the data communication cable on the main PCB end to make sure it is connected properly not off by one row of pins Extract MCU and verify pins not shorted Replace MCU if necessary Replace SHS adapter PCB Replace SHS PCB if defective Replace main PCB Replace main PCB if defective Check to make sure EEPROM is installed in socket and installed in the correct orientation Refer to corrective actions corresponding to the cycle fault code displayed Page 11 of 16 STATIM 7000 Troubleshooting Guide STATIM 7000 STATIM 7000S The operator pressed the STOP button to stop the cycle The LCD shows the message NOT STERILE as a result This message is displayed when one of the following has occurred STOP BUTTON PRESSED failed to start within 3 minutes of the cassette reaching the sterilization temperature If it occurs in 3 consecutive cycles CYCLE CYCLE INTERRUPTED or cycle CYCLE INTERRUPTED ii S unit only the sterilization phase has CFXX failed with CF6x or CF5x The message CYCLE INTERRUPTED CFXxX
29. silicone tubing and drain tubing for damage replace if necessary Check water pump flow look for low flow using test bottle check for debris in water pump inlet mesh or outlet bushing replace water pump if necessary Check water pump outlet PTFE tube for debris and blockage replace PTFE tube if necessary Replace steam generator if too much corrosion inside Check connections in solid state relay and in the main PCB and make sure the wires are properly connected Run another Unwrapped Cycle and if CF12 occurs immediately or CF17 recurs auxiliary heater thermocouple is defective Replace auxiliary heater Replace solid state relay if defective Replace SHS PCB if defective Check to make sure that nothing is blocking the front bottom of the unit where the air intake is Check for blown 2A fuses on main PCB and SHS adapter PCB Replace as required Replace cooling fan if defective Replace SHS PCB if defective Replace main PCB if defective Calibrate the Validation Thermocouple Check to make sure that the microbiological air filter is installed Check for dirty clogged microbiological air filter replace as required Page 5 of 16 STATIM 7000 Troubleshooting Guide STATIM STATIM Cycle Fault Number er Troubleshooting Steps 7000 7000S Description of Fault Potential Cause s of Fault step amp Corrective Actions Clogged exhaust duct mesh screen in the cassette One or more exhaust tubing kinked or
30. tion Install a new water filter If message does not disappear after a new dry water filter is installed the 60 day limit has not been reset which points to a defective water filter that has internal leakage crosstalk Further water treatment will be required to reduce water hardness at this location Check if magnet is missing or damaged in the water reservoir If so replace water reservoir with a new one Enter service mode go to Conductivity Setup Insert an empty water reservoir in the unit and an R should be displayed in the lower left corner of the screen If a is displayed instead it is either a defective proximity switchi or improper adjustment of the switch Replace water receiver assembly Enter Service mode go to Conductivity Setup Refill water reservoir to the MAX level and insert the water reservoir completely in the unit An L should be displayed to the left of the R If a is displayed instead the float switch is defective Replace water receiver assembly Page 13 of 16 STATIM 7000S Cycle Fault Number amp Message POOR WATER QUALITY REPLACE FILTER WATER LUBRICATE CASSETTE COUPLING O RINGS OEM SEAL NOT PRESENT CHECK REPLACE SEAL SEAL LIFE WARNING X CYCLES REMAINING SEAL LIFE EXPIRED REPLACE W OEM SEAL STATIM 7000 Troubleshooting Guide Description of Fault This message is displayed when Water Bypass Cartridge are used together with distilled water and wate
31. ycle during venting The software has detected the filtered Validation Thermocouple temperature 5 C Cycle Fault 8 less than the chamber during the sterilizing phase of a cycle Author Andy Sun Date 2010 06 21 Troubleshooting Steps amp Corrective Actions Refer to corrective actions corresponding to CF3 Check the exhaust duct mesh screen in the cassette and remove any debris Use Device Tools in Service Menu to check if one or more solenoid valves are stuck open Replace solenoid valve s as required Check input voltage If voltage is correct one or more solenoid valves are defective Replace solenoid valve s if defective Recalibrate validation thermocouple or chamber thermocouple Check water pump flow look for high flow using test bottle and replace water pump if necessary Check the exhaust duct mesh screen in the cassette and remove any debris Make sure that none of the exhaust tubing leading to the condenser bottles is kinked or pinched Use Device Tools in Service Menu to check if one or more solenoid valves are stuck close Replace solenoid valve s as required Check for blown 2A fuses on main PCB and SHS adapter PCB Replace as required Refer to corrective actions corresponding to CF10 Page 2 of 16 STATIM STATIM 7000 7000S Author Andy Sun Date 2010 06 21 Cycle Fault Number amp Message Cycle Fault 12 Cycle Fault 14 Cycle Fault 15 STATIM 7000 Troubleshooting Gui
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